Portsmouth Chevrolet reviews

Julia

Nov 17, 2015

I had a great experience at Portsmouth Chevrolet. Their pricing is perfect. I have been taken advantage of in the past and I was worried when I first walked in that it would be the same old song and dance. My salesman Mike explained their upfront best pricing and showed me the invoice on the car I was interested in. This is a great way to do business. I found my dealership for life and I recommend everyone to go see Mike at Portsmouth Chevrolet.

KevinJ

Nov 17, 2015

I stopped in at Portsmouth Chevrolet to look into buying a Silverado. Long story short I left with a brand new 2015 double cab Silverado at a great price. There was no pressure and my salesman Derek Johnson answered all my questions and showed me trucks that I was interested in, not trucks that he wanted to push on me. Derek explained to me that the sales consultants to do get paid on commission like all the other dealerships do, they get paid a flat rate which tears up with the amount of vehicles they sell per month. What that means is that you do not get pushed towards a certain vehicle that the salesman can make a lot of money on. Instead they sell you what you want at a big discount right off the top because there is no commission for the salesman to care about. The building is beautiful, clean and the staff there were great. P.S. The cookies in the service department are excellent!

Boaz

Oct 5, 2015

Beware of the dealership. They are very friendly on the front end, but play all sorts of sleazy car dealer tricks. From spot deliveries without having financing (then approaching you weeks later for higher payments), to selling used cars as new, Lying about your financing company insisting you purchase extended warranties to get financing, etc. This is truly the worst car buying experience I ever had. When they were approached with these facts and emails from them, they became belligerent, threatening, and even threatened to take a car back that was already paid for. These are truly the worst predators and bring new meaning to a wolf in sheep's clothing.

Lovnmytahoe

Sep 6, 2015

Thank you Brandon Small for providing such great customer service with the purchase of my Tahoe. This was hands down the best experience I have ever had purchasing a vehicle.

Christine

Aug 27, 2015

I was thinking about trying to get out of the car loan I was in but didn't think it would be possible. Everyone I know said go see Brandon at Ports Chevy - he's the BEST! I decided to go see Brandon and it was the best experience I have had buying a car. He answered every question I had and got me into the best car for me and my situation. I am extremely happy with my Chevy Cruze and will always come back to Portmouth Chevy to see Brandon. THANK YOU BRANDON for a great car buying experience!!!

Steve

Aug 27, 2015

We bought a van for my wife from Brandon. We looked for a while at different places for a vehicle to fit our large family and finally gothe your store. Brandon was laid back and very helpful. Now we are starting to think about buying a truck in the near future. I will be making the trek from Manchester to get treated the way a customer should be treated! Thanks Brandon and the Key Auto Group for the excellent service!

JBoston

Aug 26, 2015

I have purchased multiple vehicles from Portsmouth Chevy as well as other dealerships in the Key Auto Group. Pricing is very fair and have a huge selection of new and used vehicles. I have dealt with Jim Delia in sales with 5 out of the 6 vehicles I have purchased in the last 3+ yrs... Jim is laid back and let's you decide what you want and what makes the most financial sense or practical sense for yourself. If guidance is needed Jim is very informative on the financial side as well as general car/truck knowledge. It's pretty much like seeing a good friend when I get to the dealership to buy a vehicle. Of course John Leonardi in sales is a great guy and very resourcefull in financing as well as sales. Jay Ken and Tyler in finance have always taken care of me Like stated previously I myself have purchased 6 vehicles over the yrs, my wife has purchased her equinox at ports Chevy and I have referred dozens of friends and family and not once have I heard any negative feedback

I-forcepwr

Aug 25, 2015

I have purchased multiple vehicles from Portsmouth Chevy as well as other dealerships in the Key Auto Group. Pricing is very fair and have a huge selection of new and used vehicles. I have dealt with Jim Delia in sales with 5 out of the 6 vehicles I have purchased in the last 3+ yrs... Jim is laid back and let's you decide what you want and what makes the most financial sense or practical sense for yourself. If guidance is needed Jim is very informative on the financial side as well as general car/truck knowledge. It's pretty much like seeing a good friend when I get to the dealership to buy a vehicle. Of course John Leonardi in sales is a great guy and very resourcefull in financing as well as sales. Jay Ken and Tyler in finance have always taken care of meLike stated previously I myself have purchased 6 vehicles over the yrs, my wife has purchased her equinox at ports Chevy and I have referred dozens of friends and family and not once have I heard any negative feedback

Kelsey

Aug 24, 2015

I was referred to Brandon at Portsmouth Chevrolet by my boss. It was an amazing experience. he was attentive and a great sales person. definitely went above and beyond for me. i would suggest Brandon and Portsmouth Chevrolet to everyone i know looking to buy or lease a car.

PR

Aug 24, 2015

I purchased two cars in the same day and the experience was awesome. Jim Delia at Portsmouth Chevrolet made it very pleasant and extremely easy. I will highly recommend going to see him if you are in the market for a new or used car. P. Reed

TR

Aug 24, 2015

My husband brought a car and told me the experience was awesome so I decided to go back the same day with him and buy one! Jim Delia at Portsmouth Chevrolet made it very pleasant and extremely easy. I will highly recommend going to see him if you are in the market for a new or used car. T. Reed

Jess

Jul 19, 2015

I just bought a 2013 Chevy equinox from Portsmouth Chevy today and I could not ask for a better buying experience. My first car was a chevy and then I moved on to Toyota and Eventually bought my first Ford Escape and felt that I would never own a different make after that. My lease on my current Ford was getting ready to expire and my boyfriend and his parents just purchased cars from this dealer, after seeing the excellent service Jim Delia and Chris Stromberg gave them I decided to check out the Chevy SUV's and fell in love with the Equinox. This Equinox was located at another one of their dealerships and Jim was very quick to have it delivered to their location saving me from traveling further as I live in Maine. Jim and Chris as well as Tyler in Finance made this buying experience easy and painless for both myself and my cosigner and I can not say enough good about this dealership, I may live in Maine but I will be recommending Portsmouth Chevrolet to everyone I know looking for a vehicle and I will be returning in the future when I am ready to purchase my next vehicle. Well worth the hour drive for excellent service and people that understand how to provide quality customer service!!!

JWilliams

Oct 30, 2014

Thank you Jim Delia for the great service. You made this car buying experience the easiest and most stress free that I have ever made. This dealership obviously cares about the customer first and that shows in how they approach selling cars.

Mark McDevitt

Oct 26, 2014

Went in on a Sunday and spoke w/ Scott (sales) and Jon (finance). We came to an agreement about my trade-in and signed what I thought was an agreement to purchase the truck. I SOLD sign was filled out with my name and Scott's name w/ the date on it and hung in the truck. We discussed things that would need to be fixed before I picked it up later in the week. We discussed finance options and we agreed that I would look at other options while waiting for the issues to get fixed and if I couldn't find any better rates, I would accept their best financing option. I sent an email on Monday asking a few questions about some of the trucks features. I received a reply email on Tuesday morning from Scott saying he was looking into getting answers for me. I received an email 20mins later telling me the truck has been sold and delivered. No aplogy and no explanation how a truck I had agreed to buy and signed a sales agreement and a SOLD sign physically in the truck gets sold twice. Seven emails later and I still haven't received an explanation or apology. Confusing, frustrating and reasonably sketchy. Maybe it was a one-off situation and that's not how they normally do business. Maybe I'm just a sucker and they are laughing at me as I type. Not how I thought it would go when I left there on Sunday. I was very happy right up until I read the email saying the truck I thought I bought had been sold right out from under me.

K from MA

Oct 11, 2014

My day started with driving from south of Boston to NH in pouring rain and traffic........only to find the vehicle that I was coming to look at was sold earlier in the day. Jim was the person that had to give me the bad news. He stayed positive, looked at similar vehicles and pricing and immediately spoke to his manager to let him know of the situation. Ultimately, this helped the overall process and started things back down a positive course. At the end of the day, I ended up in a better vehicle with less miles and more options for a nearly the price of the original vehicle I was looking at. Jim and the rest of the crew here at Portsmouth Chevy saved the process from the start and prevented me from a long, frustrating drive home to MA......in my old truck. I would recommend Jim (and the rest of the crew here) to anyone looking for a vehicle.

KDee

Oct 7, 2014

I was unable to get approved for buying a car with no money down but Jim was able to do it!! awesome buying experience I can now have a nice and safe car for my family. great person took his time and listened to my needs.

Nancy

Oct 6, 2014

I was very impressed with the professional service the Jim gave me.. He was honest and retrieved any information I requested. I didn't feel that I was pressed to make a decision Jim offered suggestions that I didn't even think of.. Now I have exactly what I want and all in a few days. I high recommend you come chat with Jim He will treat you GREAT and that's what all customers are looking for.

Allyson M.

Sep 25, 2014

Just bought my first car and Jim helped me out a lot and made sure I got a car by the end of the day. I got a 2012 Ford Focus and am in love with it! The service here is great, very friendly and helpful. I would recommend this company, and Jim to anyone looking to buy a car.

Paul and Mary Jo McCormick

Sep 6, 2014

Jim worked very hard and diligently for us. He was patient to our special needs and seating requirements in a new car. Our needs were not easy. He was respectful and professional, as well as personable without overdoing it. He volunteered to find us just the car we needed and exceeded my expectations given the difficulty of the fit of car we needed and wanted...in finding a great preowned 2012 Sante Fe for us. In my experience and opinion, he is a great asset to your dealership. We would and will come back to work with him again.

Ein Monteith

Sep 4, 2014

i came in and sat down with jim and he was able to get me what i wanted quick and painless. i had a great experince with jim and i will defenitly be coming back.

J Boston

Aug 31, 2014

Can't say enough about the crew at Portsmouth Chevy, with my most recent purchase of a 2015 Chevy 2500hd last Tuesday (my 5th purchase from Key Auto and 2nd with Ports Chevy) I am yet again a very happy customer. Jim Dehlia in sales is the best! No pressure sales tactics coupled with his goal of getting you in the cars YOU want and and what works best for you at your budget it's like buying a car from a good friend. Then John Leonardi steps in and gets you financed, with years of experience and a wealth of knowledge it's like he "wrote the book" on vehicle financing and is always willing to explain and walk you through the steps so you leave with a clear understanding of how it all works.... And it's that simple!!! Jay in finance goes over the paper work and a few signatures and your out the door in that beautiful new vehicle!!! When I refer a friend or a complete stranger to Portsmouth Chevy I have complete confidence they will take care of them like they are family!!!

Kasia and Jeff

Aug 4, 2014

This is going to be our third car that we purchased here. Everytime we had great customer experiance. Last two times Jim Delia was our salesperson. He makes car buying really easy with no pressure and with lots of fun and humor. WE always get the car that we want and we are alwyas happy customers :) . We highly recommand Jim for your new car purchase. We know for sure that for our next car we will come back to Jim "The Legend" Delia.

BH

Jul 12, 2014

I called Jim Delia to inquire about a few specific vehicles I saw listed on their website. I assumed I could not find the fine print because the prices were lower than anywhere else I had looked in New England. He took the information I provided and called me back within minutes to let me know what he had available, he also followed up with a similar vehicle that I may be interested in. He was the easiest gentlmen I have ever dealt with when purchasing a vehicle. He was honest, up front and realistic about what he could do for me. He never wasted one minute of my time and did not attempt to lure me to the dealership just to get in in the door. I drove 2 hours visit this dealership and i'm glad I did. The whole process was very quick, transparent and was all explained in great detail. The prices really are the lowest I have encountered and not by a slim margin. I had purchased three other vehicles from another dealer prior, after dealing with Jim at Portsmouth I'd recommend anyone in the market for a Chevy really needs to check out this dealership and speak with Jim directly.

JJF

Jul 7, 2014

My father has been a customer here for a long time. He has always spoke highly of the service and integrity of my Salesmen Jim Delia, and the Management Team. I came in with no expectations as my purchase may have been tricky. I can honestly say, it was the smoothest transation I have ever had buying a car! I was an avid Honda/Toyota customer. But I am converted to a loyal customer of Jim and John. They could sell spaceships and I would gladly stand in line! I am very happy with my new Silverado, and the convidence I have not only in the Brand, but of the people standing behind it, is unsurpassed. When you are a customer here, you are treated more like a member of the family.

drumako

Jul 7, 2014

Let me begin by saying that I have never before written a review, positive or negative, for any business before, but the service that I received at Portsmouth Chevrolet was so appalling I feel it necessary. I purchased a used vehicle from them over two weeks ago, alas I still have not taken ownership of the vehicle. I have gotten a constant run around regarding their inspection service and their inability to get the the parts needed to certify the vehicle. None of this was mentioned when they accepted and ultimately cashed the check I gave them. I can understand mechanical and service related hangups but I receive NO communication from the sales or service staff unless I initiate it. NEVER EVER BUY FROM THIS ESTABLISHMENT

MacDanger

Jul 5, 2014

Jim and the rest of his team were incredibly helpful throughout the process. When I told him I didn't have the best credit, he shook my hand and said, "Take the car for a drive. If you like it? Let me take care of the rest." Great customer service from start to finish!

Jim Delia

Jul 2, 2014

We had a great experiance with Jim Delia with the whole buying process. He was very knowledgable with all the trucks they have to offer and answered any questions that we had.

Jess from Portsmouth

Jul 1, 2014

Very Fast and Friendly! Very happy!! Thanks Jim! Will definatley come back to see you!

Disappointed

Jun 26, 2014

Talked to a salesman who said they will price match any other dealer. I sent them a legitimate quote from another dealer. Said they would call back in ten minutes. Never heard from them until two days later! It was too late! I had already purchased a car from another dealer who clearly appreciated my business and was willing to call me back with a price. I would not recommend Portsmouth Chevrolet.

Ashlyn

Jun 24, 2014

Sales associate Jim was wonderful to my family. He worked hard, fast and made the buying a new car process very enjoyable. I will be always come back to buy a car from him. I could not ask for anything better. Great service. thanks again Jim!!! I love portsmouth Chevrolet.

K&L

Jun 24, 2014

We were looking for a specific make/model (used) and found that Portsmouth Chevrolet had one on the lot, so we thought we'd take a drive to go look. Jim Delia came out as soon as we pulled up and I thought " oh, here they come". Not the case. Jim cam out and asked if he could help direct us. He was very easy-going and helpful. He got us in the car we wanted to see and let us take it from there- no "sales" pressure! Needless to say, we ended up buying the car.

Jon Gray

Jun 21, 2014

Jim Delia was my sales consultant and he was very professional and found a vehicle that met my requirements. I would recommend Jim to anyone who is in the market of buying a vehicle especially from portsmouth cheverolet. Sincerly, Jon Gray Portsmouth's cheverolet's new satisfied customer

kaylaa2609

Jun 20, 2014

When anyone asks where to buy a car, all I can say is "anywhere but Key Auto Group". They are rude and self entitled and thoughtless. Heaven forbid you'd have to call to have an issue addressed -- Prepare to be treated as a low class citizen. Jon in finance can't be bothered to explain pricing with you, its just "all in that monthly payment". Jenn in the office is beyond rude; your concerns DO NOT MATTER.

R Sargent Jr

Jun 16, 2014

Worked with Jim Delia and he guded through the whole process very easily ... even got us into a newer vehicle without changing our original budget.

RAy

Jun 14, 2014

Came in on a whim trying to trade in my Jeep, having been to a previous dealership this week and walking away with nothing and not much help, I walked into Portsmouth Chevy and Jim Delia snagged us up right away looking for what I needed. Told him about my experiance this last week at a previous dealership. Jim was fast listened to what I wanted and didnt waste my time. In and out in under 2 hours drove away in a new Chevy Equinox. I WILL be telling everyone!.

Joe Morse

Jun 13, 2014

Jim made buying a car a very easy process. He was very personable and helped me with the entire process. I am recommending him to all my friends and family.

Holly D.

Jun 10, 2014

I met Jim Delia when I needed to get a used car. As a woman I sometimes feel like you are being taken advantage of cause you do not know what you are really doing. He sat, took his time and explained everything to me until I understood everything. I bought a great car so I won't need another for awhile but when my children are ready, we will be going right back to him. He was great!

M Hills

Jun 10, 2014

I haver been at two other dealerships in the past two weeks. Then can to Portsmouth Chevrolet. The sales men Jim Delia. Took very good care of me. I can in on Sunday 06/08/2014 and did not wait as long as the the other two dealer. Jim was fast, and got the job done. Awesome job Jim keep up the great job. Thank You, Melissa Hills

cjn21

Jun 7, 2014

Jim Delia, is a very good salesman. He knows everything there is to taking care of his customers cant wait to enjoy my new 2014 chevy silverado. This is my fifth car from jim and i would buy another from him. If your looking for a good salesman go see jim..

Mike

Jun 6, 2014

I have looked around and did not find good help in choosing a vehicle. I met with Jim and informed him I am looking for options due to my strict budget. Jim did his research and found me an excellent affordable car. I would strongly recommend Jim to anyone looking for help with a good deal.

kc

Jun 4, 2014

the salesman Jim Delia was very nice to deal with,made buying a easy process. Knew exactly what we were looking for.He helped us determine exactly what kind of car we needed.

JM

Jun 3, 2014

I wanted a new car but with little to no credit it was impossible! I came to Portsmouth Chevy and Jim Delia helped me get into a used car! There was no pressure and he did everything he could to get me into a good, low mileage car and he did!

Randy

Jun 3, 2014

Excellent customer service given by Jim and all processes enjoyable in buying and trading. Making it easy and fast. I will be in to buy and trade my next one. I don,t even look anywhere else. They always go above and beyond to achieve what I am looking for.

Happy girl in Vermont

Jun 2, 2014

The simplest, most straight forward experience I've ever had buying a car. Jim Delia and Kyle Rugh were very helpful, not pushy and didn't play games. I think we were all winners in this deal. Thank You!!

JAck Scholes

Jun 2, 2014

I went through a divorce a couple years back which really hurt my credit score. I thought getting a new truck was way out of the realm of possibility. I showed up at Portsmouth Chevrolet and was greeted by Daniel LaGrange. Dan went above and beyond for me. It was a really simple process and I was able to drive home in a brand new 2014 Silverado. I would recommend that anyone who is thinking of buying a car or truck goes and sees Dan. I would recommend this dealership to my friends and family any day!

Kelly

Jun 2, 2014

My car shopping experience was not going well until I showed up to Portsmouth chevy. I was in the market for something pre-owned that got good gas mileage. I ended up buying a 2012 Chevy sonic. I got a really good deal and bought it under the kelly blue book price. I was treated with respect. My new car is completely covered with a service contract that I bought. It is nice because I have piece of mind. I can wake up every morning and drive my Sonic, get great gas mileage and never worry about it breaking down. Buying from Portsmouth chevrolet was extremely easy. Dan LaGrange treated me great and I will buy another car from him!

pjpipersmom

May 19, 2014

Do not buy here. They made the sales price of the car on the paperwork more than the sticker/listed price. This was on top of their fees for everything else.

Capt Bob

May 15, 2014

Sales associate Erich Hardt (sp) is, IMHO, a walking example of what every dealer would want: polite, professional, honest. He remembered me and my locale from an initial vehicle purchase over two years ago, and made the purchase and trade process a simple, no surprises one. We will be back.

04silvrrex

Apr 17, 2014

I have bought multiple vehicles from Key Auto Group, This 2014 Silverado 1500 z71 being my 4th.. John Leonardi has ALWAYS taken great care of me as well as the 4+ people I have referred and sent down to John in the past 15 months... No pressure tactics coupled with fair trade in values on my vehicles make for a great experience, As far as my salesman Mark is concerned he was patient, very helpful grabbing multiple colors and models for me to see and was quick to set up my navigation and OnStar services. Another notable part of my Silverado purchase was the fact that John, Mark and Ken in finance stayed almost 2 hrs late so I could drive my new truck home that very same evening!!!!! I absolutely look forward to doing business with John and Portsmouth Chevy in the future!! and will always tell friends and family to head on down to shop any of the Key Auto dealerships but most importantly head on down to Ports Chevy to talk to John and get treated like a VIP.Jeremy B

Steven & Tiffany

Apr 8, 2014

This was our second vehicle we got in the past 10 months. We were sure to go back and meet with our sales person John McSharry. He was great to work with. He made us feel very welcome the 1st time so the second go around was just as good if not better. I know buying a vehicle does not happen too often at least in my life so when I decided to go with a new vehicle for my wife I knew right away I would be working with John. Can't say enough good about the entire experience.

Matt

Mar 10, 2014

Amazing service and a great selection of both new and used trucks for me to choose from. Best experience I have ever had purchasing a vehicle from a dealership.

Erick Tarczewski

Mar 6, 2014

I bought a 2004 Mach1 with 20000 miles from Erich. He drove the car to my location and we completed the paperwork flawlessly. I ABSOLUTELY recommend Erich Hardt and Portsmouth Chevrolet for your future new or used buying needs.

JEAN

Mar 6, 2014

Had purchased a truck June 3rd 2013 and it was totalled January 18th 2014. Purchased another one - same model, same color, but much better - had all the bells and whisles. John McSharry was my salesperson who took care of everything perfectly and in a timely fashion! Have told everyone that sees my truck where I purchased it and who my salesperson is. Definately the only place I will purchase a vehicle again! Jean

Happy car owner

Mar 3, 2014

I have never went to a dealership for a car. I searched on line a found this dealership, clicked on the sight and I was on my way to the best service ever.I am very glad I found a place like this.

Allyson

Feb 24, 2014

I just purchased a vehicle from John McSharry and he was excellent. I felt comfortable at all times, which is important to me. He never pressured, he was extremely informative and very accessible. My husband can be a real tough customer, and John totally rolled with the punches and handled him very well. After driving 3 Fords in a row, and having a husband and father who were longtime Ford mechanics and drivers- I am now a Chevy fan, I love my truck!

PEaton

Feb 21, 2014

I would highly recommend Portsmouth Chevorlet in my future purchases!

Big999dog

Feb 20, 2014

It's been 10 years since buying a vehicle. The folks (Don Bullard and Ken Ellis) made the process very easy. No Pressure...very easy going. Answered all my questions and concerns. Thank-you very much guys!!!!!

moretoys23

Feb 18, 2014

Four steps for buying a new car: Step 1 - Research and decide which vehicle you are looking for. Step 2 - Find which local dealerships have it. Step 3 - Find which of those dealerships are sleazebags and which are decent.I would certainly have to put Portsmouth Chevy in the decent category. After visiting a few dealerships that were surprisingly worse than their ratings suggested, I was pleasantly surprised at my treatment here. Everything was very relaxed and low pressure. I was able to peruse the lot without a salesman running after me (no kidding - the previous guy literally RAN after me) and I didn't feel like I was under the gun to buy a car right then and there. I talked to the salesman, Kevin, who helped me locate the vehicle I was looking for and allowed me to decide on options I wanted (and not what HE wanted). Then it was off to step 4 - negotiate a price. No problems there. After doing the research in step 1, I knew that the price was marked down at the start and already a pretty good deal and sure enough, the price listed was the price it was going for. No last minute markups or bait and switch, just a simple "Here's the car and here's how much it is." After negotiating the trade-in (and getting the dollar value I was looking for) I was driving off in a brand new pickup truck. Sweet!I wish more dealerships would do business this way. Who wants haggle over buying milk at a grocery store? I never got that feeling at Portsmouth and I would definitely consider returning to buy another vehicle in the future.

David Lees

Feb 16, 2014

It was great that Kyle Rugh and Joeseph really worked with us to get a vehicle in our budet and make sure we were happy with it

Steve

Feb 13, 2014

John was a cold call. What a great guy. He made me feel like I knew him for yrs. had a work truck and wanted a LT again. Nothing but a big 10 for your staff and team. Thanks

Frank

Feb 5, 2014

I bought a Chevy work van from John Mcsharry. He was very helpful as he had been earlier in the year when I bought a /Silverado. Glen the sales manager kept me amused while John finished up with another customer. Glen has a great sense of humor so the experience was very enjoyable.

NHGolffan

Feb 4, 2014

I had been in the market for a pre owned for a month. I visited several dealerships and it seemed like they all wanted to push me into a car that I did not want. I finally was referred to Portsmouth Chevy by a Co worker. I got to the lot and was greeted by Kris White. He asked me a few questions and then he pulled up the perfect car for me. I don't have the best credit but it didn't matter at Portsmouth Chevy they treated me no different. I can't thank Kris, Kyle and Sean enough for everything that they did for me. Got me into a great car with a great payment!!! Thanks again guys I can't wait to send all my Family and Friends down.

Nazar

Feb 3, 2014

I went in after speaking with John Mcsharry on Saturday at 5:00, John was great to get back to me with some preliminary numbers for what I wanted. We made an appointment for sunday morning and John met me there on his day off. Great customer service was demonstrated by John... After a couple hours of picking colors and options, Curt Sylvia Sales Manager was able to get me the color and some more additional options with in my budget. They worked out a great trade in value for my trade that was still under a lease agreement and there was a small amount I had to cover. Both Curt and John worked real hard to make the deal happen. Now I have my Red 2014 Silverado Crew cab with more options then I thought I would be able to get. Very happy with my experience. Finance manager Ken was also very courteous in getting all the paperwork ready and he even saved me a couple dollars on the final monthly payments. Thank you. Nazar Demir

NATE

Jan 29, 2014

I was impressed by the bottom line honesty of list price, as well as wide variety of vehicles in inventory, Portsmouth Chevy website was very helpful, found the exact truck that I wanted walked in with the stock number and drove it home. Both salesman John McSharry and financier Shawn Belanger were stand up guys. Thank You!

David Proulx

Jan 20, 2014

I just purchased a 2014 Chevy Silverado from Daniel LaGrange. Daniel really helped me out and found discounts for me. There was a 2000 below invoice sale and then he got a hold of GM and found other discounts I qualified for. This is the first time in my car buying experience that the sales person insisted on finding me the best possible price. It was comforting to go into a dealership and not deal with the negotiating part of buying a car. Pleasurable experience and I will be going back there and sending friends and family.

Dawn

Jan 20, 2014

I went in to see if I could get out of the horrible car that I had. I had a great deal of negative equity and not the best credit. My salesperson didn't judge me or make me feel bad about my situation and really "rolled out the red carpet" for me. They gave me a fair price on my trade and a payment that I could afford. KRIS WHITE is the one to see. Go here when you need a car...everyone seems great.

dlw12

Jan 20, 2014

My experience with Kristoffer White and this dealership was incredible - fantastic in all respects! Kris was very patient with my unclear vision about which car to choose. Kris provided a personal and human touch of kindness, professionalism and honesty. He is straightforward and friendly. The dealer ship was fair and very easy to deal with.Thank you to the entire team especially Kris for the commitment to customers like me which makes the car buying experience easy and painless! I will continue to return to this dealership for all my purchases! Dawn Lopez

Cliff93307

Nov 15, 2013

Krist White lied said the car we purchased was a demo car that a sales person drove. Well I was going through the glove box and found 6 rental agreements from yes 6 different people one being in VT.. I called and he said we call our loaner cars demos. Well the paper says rental!!! He hung up on me. Will never use there service or purchase from them again. I do not recommend them. Try Banks in Concord

Dan

Oct 9, 2013

This was a great experience, start to finish. Ask for Eleanor. The owner has made the car buying experience much more simple & comfortable; and worth the drive from a distance.

cmcgowen1m699t

Aug 27, 2013

I am a first time car buyer with little knowledge in the field. Dan was an incredible help pairing me with the right vehicle. He demonstrated vast knowledge while being helpful, direct and did not fit the "pushy salesman" stigma that other people would have you believe about car salesmen. I would recommend Dan and Portsmouth Chevrolet in a heartbeat! Thank you for making my first car purchase pain-free and exciting!

Bfluery

Apr 12, 2013

Great experience at Portsmouth Chevy. Bought a Chevy avalanche and was treated with utmost respect. Went to a couple dealers and thought that the service and sales team treated me very well compared to the other dealers. Getting reminders for service appointments through email is very convenient. Nothing but greats things at this dealer. I'll be buying my wife's next car here!

michellelang

Mar 29, 2013

Our experience at Portsmouth Chevrolet was excellent. Elanor was an excellent, knowledgeable sales woman. Brad Solomon was a huge help in our car buying experience. I would recommend Portsmouth Chevrolet to everyone!! Love our new Chevy Malibu!!!! Andy & Michelle Lang

Donaldci

Mar 19, 2013

Hello. We went to this dealership to look at the Cadillac they had on sale. We had been talking to Gina on there website and she recommended we go down to the dealership and to look at it. When we arrived we saw it parked out front so we went to look at it.. TWO Seconds in there was a sales person on us who REEKED of Corn Chips and looked like he threw his lunch to come help us. Fine it happens. We discover it has a seat missing in the middle ( not suppose to be there ) so it would not work for us. My wife and I agreed and the sales man was like " when don't you come in and we can see if anything else we have will work for you. "my wife and I were okay with that so we took our two children (2,6) with us into the showroom. We go there he sits in front of his computer smashes a few buttons ( obviously not happy because we didn't care much about the Cadillac) says yup we have a chevy that is exactly what your looking for. My reply what dealership is it at because I know they have multiple. He says Im not sure let me go chat with my manager and ill be right back.. Well after my wife taking the kids for a walk around the dealership she comes back and hes still not back, getting frustrated I was like Im done, lets get out of here. So my wife and I took our children and headed back to our truck to leave. I get both kids strapped into the truck and out comes johnny on the spot and his side kick the manager. " where ya going we were locating the chevy for you ? " my reply was Like let me get on the web with my iphone i can locate the car in two minutes. then he fed me some other line about trying to find other cars for us. At this point I had figured out they were eating lunch and that we had bothered them or something so they were finishing up. The manager was the rudest I have ever delt with and with someone who was all set to buy at that very moment you did a great job of making such a simple process turn really bad. PLEASE BE AWARE AND DONT GO THERE AROUND LUNCH TIME, BECAUSE THAT IS MORE IMPORTANT THAN CUSTOMER SERVICE.

Braves141

Jan 8, 2013

The salesman was very helpful and friendly. There was no pressure to buy any vehicle and went out of his way to ensure I received what worked best for me financially. He made sure I understood the additional functions such as xm radio and onstar. I would highly recommend Portsmouth Chevrolet and make sure you ask for Sisouk.

PaulMallory

Nov 28, 2012

Avoid service from dealership. Recently had my oil changed there. They told my wife that my truck, which is still under warranty, is unsafe to drive due to frivolous maintenance that they suggested which is not required nor suggested by Chevrolet. In addition they forgot to reset my oil life gauge. To top it off, they left oily residue on the interior surfaces. Worst service center ever! I will never take my truck there again!

robertdoughty

Jul 30, 2012

When it comes to their Internet pricing, READ THE FINE PRINT. Apparently I needed a trade in to obtain the listed price. Not informed of this until we were ready to close the deal. Needless to say I left without vehicle.

Pissedford

Jul 5, 2012

Went to purchase a used car found 2 that I liked and was told that neither one will work and that I should get my husband to co sign for me. Funny thing is my husband is unemployed and disabled! The guy yelled it to the sales person so I could hear him. Tried to put me in the same vehicle i just had with a messed up transmission. Why would I want to be in the same kind of car that I want to get rid of!! Guy in the office is rude!!! Stay away

Ed Temple

May 21, 2012

We bought a Silverado 2500HD from Portsmouth Chevrolet. THe salesman we dealt with was Kevin Sweeney. Kevin is one of the best, hardest working, car salesman I have ever dealt with. From our first visit, he was out in the pouring rain ready to greet us. He went out of the way at every step of the process, including after the sale, to accomadate us. I would recomend him personnaly as well as Portsmouth Chevrolet. They really made the experience straight forward and painless.

williamson.l

May 17, 2012

John was very helpful in arranging our trade ins, even dealing with terminating my lease early with another dealership. he took care of us start to finish and was very efficient. would def go to him again in the future, he helped me get the best deal possible. the whole process was smooth and stress free.

tah4510

May 11, 2012

Lagan at Portsmouth Chevrolet although new at the position, gives a fresh style to somewhat old cliches. This was my first time buying a car without any Guidance. I did the home work checked out cars for months. Knowing I had to tackle the Car salesman I was more than a little nervous. Logan didnt run any lines and explained everything that I needed to know, and even questions that I know might be silly to the laymen car sales men, he answered as if it was the most important question I asked. In the end I was relieved that I not only came out of this experience with a dependable car , but I had the pleasure of meeting some great people who were not pushy but were sincerely concerned with my happiness . As said by Roger Staubach there are no traffic jams along the extra mile Thanks Logan, for going the extra Mile! Trish

NHcruisers

May 5, 2012

Josh was very helpful. Not pushy but still involved. He was enthusiastic and genuinley happy to be of assistance. I would recommend Josh and Portsmouth Chevrolet to any family and friends looking to get a new car. Hey, Chevy hit a home run with the Camaro, very affordable yet stylish and powerful even the V-6 that I purchased.

npatenaude

May 4, 2012

I purchased my previous vehicle from this dealer two years ago. I stopped by recently to look at some newer models with a sales attendant on duty. The attendant, Joshua Stoehner, greeted me with courtesy, showed me models that I might be interested in, answered all my questions to my satisfaction and comported himself very professionally throughtout the process. I was impressed by his knowledge, energy, dedication, attention to detail and willingness to go above and beyond the call of duty. After all was said and done, I left his office with the car that I selected as well as a great sense of satisfaction from the high level of service that he rendered. He is an asset to that dealership and it was a pleasure to transact business with him. I look forward to next time. Thanks, Josh.

Lfrye

Apr 16, 2012

When we arrive to Portsmouth Chevrolet we thought we might just look at new truck. We started looking and Erich came out to introduce himself. We told him that at the time we only wanted to look. He said no problem and gave us our space. That means a lot not to have the salesman standing around making you fell pressured. Next thing I knew we had bought 2012 Silverado. Thank you

wolfcelt

Apr 15, 2012

I was in the market for a good used pickup truck and happened to find one for sale at the dealership. I contacted them to find out if the truck was still available and spoke with Chris who informed me that it was and he invited me to drop by and see it.My dad and I arrived late in the evening but Chris still took the time to show us the truck and answer all our questions. After test driving the truck and going over the specifics I decided to buy it. Chris made this process very smooth and stayed with it even though it was actually past closing time.We picked up the truck the followind day and I was even more impressed with its quality. Everyone who has come in contact with it, including the mechanic who inspected it, has remarked as to what a nice vehicle it is.I am looking forward to many, many miles with it and would highly recommend this dealership to anyone.Sincerely,Paul Wyman

cgwife

Apr 12, 2012

We were in the market for a car to replace the durango we had. we were headed to look at another dealership when my husband found a Sonic online at another dealer farther from our house. My husband found that Portsmouth Chevy had one. we decided to look at that one. Well Christopher came out and asked us some basic questions. What we were looking for, what we were looking to spend and what our "must haves" were. We discussed the differences between the sonic and the cruze. The more we looked at the sonic and talked about it the more we liked it. So we took it our for a test drive and LOVED it! When we got back, my husband filled out the paperwork and we had our approval very quickly! While we were waiting, we were chatting about cars and things like that. He even engaged my 11 year old son and they had a great chat about my sons racing and where he would like to go with it! I have since taken my car back to the dealer twice (once for state inspection and to have the fabric and exterior protections done and 2nd time to have some trim looked at). Both times he was there and we chatted more. It really was like talking to someone ive known for awhile. It also turns out that we live in the same town and go to the same places. Portsmouth Chevy and Chris Bauer are awesome and we have told people about how great our experience was and is. So hopefully our recommendations to people will work out for more business for these guys! Keep up the great work!

Jakob189

Apr 11, 2012

I had a great experience with Logan Kelly. Not only did he get the trade in value for my car, he also got me a great price, and interest rate on the Jeep Grand Cherokee Limited.

russell930

Feb 26, 2012

Logan & DJ treated me with respect, gave me a good price for my trade & included other features for a great price. They went above & beyond to swap over my plow wiring and push plates in a timely fashion and Logan even delivered my plow control to the restaurant that we went to after picking up the truck.

stevencyn

Feb 19, 2012

My name is Steve Kelley and my wife and I went in there looking for 2 new vehicles with not so great credit. Initially I talked to DJ since I had been referred to him by a friend. When I went in on a Sunday, Chad was ready to help us. Chad referred me to Chris, as he was going to be my salesman. Chris is a huge asset to Portsmouth Chevy. There was no pressure at all. He was very knowledgeable and made our experience one where we will be return customers and we will send everyone we know to you guys because he made us feel right at home. When we left there, we left with our fingers crossed. Come Monday, DJ, Chad and John worked all day to get me financed for 2 brand new vehicles and managed to stay in the price range I had originally hoped for. Come 4 o'clock Monday afternoon, I got the call from DJ that My wife and I would be able to come get our new cars! We were able to go in that night and sign paper work for our brand new cars. Chris even came in on his day off to make sure he was there for us in case we needed him. He even sat in our cars after we purchased them and helped set up the OnStar and went over all the functions. He told us to explore the cars for the week and when we went in on Saturday for the inspection stickers, he would be there to answer any questions we may have. Sure enough, he was there when my wife got there and took care of everything. And then came back into our cars and answered all of our questions. He went far above and beyond anything I would have expected and even stayed till after closing time for us. Chris Bauer is a top shelf salesman! Thank you Portsmouth Chevy for all you have done. I can only hope that everyone we send to you will have an experience like we have had. Sincerely, Steve and Cynthia Kelley (proud owners of a new sonic and equinox)

shcourtema

Feb 14, 2012

I am very happy with the assistance that I received while deciding to purchase my new vehicle. There was no sales pressure at all. I had been in just a couple weeks before with a friend who was purchasing a new truck. Kevin Sweeney was her sales person as well. We both felt like he was honest and was not just "trying to make a sale".I went back to Portsmouth Chevorlet because I was impressed with her sales person and how smoothly her purchase went. I told Kevin what I could afford and what I wanted and he worked with me to make it happen. He went out of his way to find me the red vehicle that I really wanted. He could have tried to get me to buy one of the vehicles that they had in stock but he didn't.Instead he ordered a vehicle from the factory and also kept checking other dealerships to find the exact vehicle that I wanted. The finance person, Jon Miele was equally helpful. After not purchasing a new vehicle in 10+ years, I forgot how much paperwork there was! He explained everthing clearly so that I understood what I was signing and what I was purchasing. He explained options that were available to me without trying to talk me into purchasing options that I did not want or feel necessary. Other dealerships should take a look at Key Auto's approach to selling vehicles.They set a standard of excellance in their staff and in their approach to customer satisfaction. I would and will recommend this dealership to anyone I know that is considering purchasing a vehicle.

mooney003

Jan 18, 2012

I went in to get out of my truck still owed 8000. On it got me in a new one great told me no money down come get my truck and the payment was in my range he told me 550 my other truck was 367so now my truck payment is 665 how is that a help well I will pay it and when I got there to get my new truck now tell me I have to come up with 245 dollers what a joke and then the paper work was all mess up had to have guy come to my work to do all over..well I like the truck but I will never do any business there again im a man of my word if say it I will do it the same that place should be yes they got me out of my truck but got me with it to thanks for your time.

lmorrissette

Jan 16, 2012

Below I have copied and pasted my recent e-mail to Erica Kinney, Sales specialist, to sum up my total experience with Portsmouth Chevy and all the wonderful staff that so surpassed my expectations in the purchase of my new vehicle. Thank you so much for everything!Dear Ms. Kinney,Where to begin? Over the last year and a half, I have known that I needed to consider getting another vehicle and down sizing from the maintenance of two vehicles, that were, due to age (i.e. 8yrs old), and although having been maintained regularly and kept in good running order, were beginning to mount up in repair costs related to the wear and tear expected with increasing mileage.I was looking at this as a dreaded chore with the thought of having to deal with dealerships and high pressure salesman, and, being a single woman, the vulnerability and uncertainty of compromising my financial limits to possibly wind up struggling to support a long term finance in a vehicle that might be less than what my original standards and goals were in meeting this expectation.i slowly began putting my feelers out last fall. Looked on line, talked with people, and started at the Toyota dealership in Epping. This turned out to be the start of what I had in my mind, to be the beginning of that dreaded chore. Had they worked with me in regard to my pre-set financial limits, which, we all have if we are responsible within our means, I most certainly would have left in a 2011 Toyota Tacoma. Nice vehicle, good product, but, to me, it paled in comparison to my "03" Silverado. I would have lived with it okay but, in the back of my mind, it still wasn't everything I was looking for. There were no incentives and in terms of trade in value on my "03" Wrangler and my "03" Silverado, they were substandard by at least $4,000.00. I spent the entire day there, had to bring both vehicles down for viewing and test drives and to make matters worse, they picked away at trivial issues in regards to the wear of the soft top, over 8 yrs, and POTENTIALS, not even current issues, but potentials of problems that might occur due to age, to justify their trade in values. NEVER DO THIS! They lost my business right at that juncture. Any issues, or POTENTIALS, they talked about, I knew could be managed in a few hours in their repo garage for little to no money and they would most certainly make up the difference on sale once the vehicles hit their lot. They even went as far as to insinuate my mechanic was doing work on the vehicles that were only costing me money and not resolving issues and that I shouldn't allow this. My mechanic happens to be a personal friend of mine and a neighbor. To me this was way out of line. And, to boot, the monthly payment on the Tacoma was over $100.00 more than what I had stated I could comfortably afford. I left feeling as though I had not met their expectations.There you have it! Needless to say, I was not looking forward to this venture, by any means, feeling that this encounter was just a prelude to what I was going to endure in the long haul of my search.A little over a week ago, I received an e-mail from my GM card indicating that I had a $2,000.00 topped off bonus points toward the purchase of a new GM vehicle. The site put me on line to several dealerships, including Portsmouth Chevy. Being a local dealership, and out of curiosity, I logged into what might be available for 2011 Silverado's knowing that, going into a new year, most dealerships will offer good deals to release the prior years stock. It brought up the 2011 Chevy Silverado LT, 4x4, extended cab, short bed, pretty much identical to what I had, except new, of course, for $27,717.00, after $5,005.00 rebate. Another incentive was a $1,000.00 trade in value not included in this.Well, I started to think. Wonder what I would get for a trade in on my vehicles, both GM products, and with the $2,000 bonus from my GM card, and with their incentives, that maybe I should look into it. I was VERY skeptical, and truthfully, was not looking forward to it based on my recent encounter with the Toyota dealership.I was going to Portsmouth last Sunday, 1/8/12, to return a Christmas gift at the Mall, so, I told myself, while you're down there, stop in and just talk to them. Stick to your guns, make it plain and simple and if it feels like pressure or intimidation, as politely as you can, just remove yourself. It turned out to be the BEST experience I could have EVER hoped for. The first person I encountered was John McSharry. He truly made it all possible and made it all work. I don't know if he could read my sentiments by my presentation, but, he greeted himself and asked if he could help me. I remember taking a deep breath and slowly and calmly explained to him my quest in the search of a new vehicle. At that point he asked me what I was comfortable with in terms of monthly payments. From there we went to work on things. No pressure, no driving prices up, no compromising. At every step he kept reassuring, we can do something for you. And, with all the team, they did! He spent several hours with me and, from start to finish, it was all about getting me what I came for. With 6,005.00 in rebates and a $13,000.00 trade in on my vehicles, they sent me home in a beautiful 2011 Chevy Silverado LT, 4x4, with 19 mi. on it, topped it off with gas and even took the trade in on my old Silverado, site unseen. The payment was $266.00 a mo., $16.00 more than my limit, however, all in all I was pleased with the trade off. On my way home, I realized that I had forgotten to mention the $2,000 bonus points on my GM card. I thought, oh, Linda, you messed up. Well, John had given me his cell number, so, I told myself, give him a call and just talk to him about it and see if there is something that it can be applied toward to make it up. This was about 5:30 pm or so. John said, well, let me make a call and if I can reach this person tonight, I will let you know if we can do anything. Your paperwork has not gone through yet, so, I'll see what I can do. Within 15 minutes, he called back and said, "Linda, we can do something for you with this. Come in tomorrow around 2:00 pm and we'll put together new sales agreement with ANOTHER $2,000.00 in rebate." Amazing, I was soooo happy. He could hear my elation on the phone, I'm sure. I told him he was my Christmas present, that I hadn't gotten one this year. I told him he should have a great evening knowing that he did something special for someone!I went back the next day and Jon Miele, another amazing person, who put my original paperwork together, went through it all with me again and, with the extra $2,000 rebate, it allowed me to afford the Paint and Fabric treatment and stay within my limit of $250.00 mo. Even better, it turned out to be $248.00 a month and I did get EVERYTHING, and even more than what I originally set for my goal.I never expected for this to happen this way. It really was all about getting me what I wanted, within my means, and no holes barred, I would leave there no more than totally satisfied. They would not settle for any less than that! I can't remember everyones name who helped me that day and the following day, but, I most assuredly want them all to know how grateful I am for their courtesy and patience in taking me through this. They even let my dog Tiger come in out of the cold while they handled the "03" Wrangler brought in for trade. I have much to learn with this new technologically advanced Silverado, but, I know I am only a phone call away from ANY assistance I might need now or in the future. I am telling everyone I know about it and my GREAT experience with Portsmouth Chevy and their wonderful staff. I told John, I am referring ALL of my relatives, (I come from a VERY large family), friends and acquaintances to them.I know this is a VERY long expletive of my experience with Portsmouth Chevy, but, I wanted to get it all in to make sure the fine details of my experience are noted and that the individuals who all played a part in this experience are all recognized for their service to me and how MUCH I appreciate their efforts in a successful, yet, first dreaded venture. I am in the health care profession, and, I know how often things go unnoticed and are taken for granted. I wanted to make sure that didn't happen here.Thank you so much for everything. I couldn't be happier!Sincerely,Linda & Tiger Morrissette

ranger518

Jan 13, 2012

i bought a $30,000.00 used chevy 1500 ltz, they put my wifes inspection month on it and once i registered it i took it back to install my birth month inspection sticker and they failed it for tint on the front windows and they had just put a sticker on it 4 days earlier, i talked with a gentalman when i was there about my trade in truck and he bought it, no thank you for helping them sell it in less than a week on the lot. they do not appreciate there customers. there service department sucks. i will not recommend this dealership to anuone

chevytruckowner11

Dec 29, 2011

I had a great experience buying a Chevy truck. I never once felt pressured like I have at other dealerships. All my questions were answered and I felt very comfortable with my buy. Kevin was the best

tonyjgoodwin

Feb 1, 2011

Kevin went above and beyond to help us get the car that we really wanted. He kept us in the loop every step of the way and made sure we new every option we could explore. The financial department also worked very hard to make sure we got the payments that we needed.

silieputty

Nov 17, 2010

They never called me with updates. Parts they ordered "overnight" came in one week later, and without all the required wiring (requiring me to wait even longer for my car). No estimates given, though requested. Not friendly. Again, they NEVER CALLED ME TO COMMUNICATE - or even seem worried that my car has been there 3 weeks and still not fixed. No offer of loaner cars or anything.

newownerofbrettsmb

Apr 18, 2010

We have been talking about how decent the dealership has been since we left. My husband even said that he wished that he had purchased his most recent vehicle there. Key will be the first place we look next time (although hopefully that won't be too soon) and we have ranted and raved to our friends about how well we were treated. Thanks to Josh and Brett for a great experience!

markjprice

Mar 14, 2010

I was very pleased with my experience with Portsmouth Chevrolet. I did most of my dealing over the internet. I did not find a better price after checking many dealerships. They guaranteed the best price and there was no price haggling which made the expereince wonderful. The sales and financial people made the final paperwork easy. My best experience ever in buying a new vehicle. I will definitely deal with them again in the future

tsobolew

Apr 20, 2009

Had issue with truck after purchasing it (front bumber was not aligned). While trying to align it they put a big scratch in it. They were willing to fix it but I didn't trust them to do the work properly and paid out of pocket to get the bumber repainted. Also, they promise to give $100 for referalls however when I bought my truck 40K LTZ they would not give any money to the individual who referred me even after several requests. It seems that Portsmouth Chevrolet only cares about making an initial sale and does not consider return customers.