Performance Kings Honda reviews

klanman0

Sep 30, 2016

They fixed what I needed fixed on my may car and I even got a loaner. They did a good job on getting my car back to me in a timely manner.

DinaR61

Sep 26, 2016

Ash Mall is a great service manager and we have trusted him with our cars for nearly 17 years. We followed him from another Honda dealership and now that we recently moved to another state, realize even more how much we appreciated having Ash as "our car guy". Ash has always gotten the repairs on our cars right the first time, offered us free loaner cars or rides, and helped us out with warranties and discounts whenever possible. We miss him greatly!

Danni

Sep 21, 2016

Car was shaking. Took it in on a Thursday. Told we would hear back. Left two different numbers. Five days later... No call. Tried to call every three hours during business hours. Either hang up or put on hold for many minutes.Finally went in and arranged necessary repairs. In person. A week later. That day , we were told that the car would probably be ready that day but they would call us THAT DAY to let us know. No call. We finally called two days later to find out that the car was ready.If you don't intend to call your customers, then pick the phone up when they call you.

Sujay Ghosal

Sep 16, 2016

I had purchased a 2006 Honda Odyssey from Performance Kings Honda, on March 2015. It had high miles on it and it had risk associated with it that old cars carry. Since I was new to US, I had not option, considering my family size and my requirement it was an ideal deal. In May 2016, I realized that I should go for a lesser used car, may like, 2016, 2015 model, with max 20K miles on ODO and landed up again at Performance Kings Honda in July 2016. Sales Associate Natalie Yale was very polite and patience to listen at my multiple requirements wrt model, finance, trade in, etc... she tried her best but I could not strike a deal due to my financial issues. Later on Sept 13, 2016, I realized that on their website there are couple of Certified Odysseys, with very low Mileage, less than 4K on the ODO and send a query again. This time it landed again in Natalie's inbox. Within 2 days, Natalie was able to draft a deal and this time, I could not deny it! I must say, her willingness to help and understand my problem, helped me exchange my car. A great Experience, If I am in a position to buy a car, again, then it has to be at Performance Kings Honda, and I wish each time, Natalie is there to help!

Spider

Sep 13, 2016

His was my 5th Honda that I purchased from the dealership. In the past, I had been dealing with another sales person but due to his excellent performance had been promoted. Marc has taken his place and has provided me with the professionalism and services that I had received in the past.Jenni, the financial,person was wonderful to work with. She handled everything wonderfully.

Thomas

Sep 10, 2016

After shopping around, talked to Brook there at the dealership, she was very helpful and found the car I was looking for within 1 hour, made 1 1/2 hr trip from Springfield to Cinn dealership, met with Brook, they looked at my car, made a deal on new Honda touring model, everything went very smooth from start to end. Would highly recommend this dealership and Brook, the salesperson I worked with.

Buyer from Dayton

Sep 4, 2016

My experience with Performance Kings Honda was less than average. I found a car on the internet and send an inquiry. I was contacted by a salesman Ray Forsee, (Monday), who told me the car was being checked and detailed and I should send him a text to remind him to email pictures and details on Thursday.I did that. No reply. Nothing. So, I get an email from John DeLuca regarding my experience. I wrote to him about my disappointment with his salesperson and most likely would not shop his dealership in the future. On Sunday, out of the blue, I receive a text from Ray. By this time I have moved on and I asked that he not contact me anymore. However, the nit-wit had to poke the bear and get the last word in by reply to my text, that I not contact him. He must have made quota for August and put me on the back burner.It seems that most reviews are good for this dealership, my experience is probably a result of my salesperson.

Jen

Sep 2, 2016

Kings Honda is the worst dealership I have ever done business with both from a sales and service perspective. I purchased my vehicle there two years ago and have been a loyal customer in the service department since. A month ago, I encountered a service/billing issue and could not get any of the managers (Bob Brewster - General Manager, Danny Cahill - Sales Manager, or Ash Mall - Service Manager) to help me or return my numerous calls/voice mails. This is how they treat loyal customers, therefore I have pulled my business from them and would not recommend them to anyone.

Anthony Neal

Aug 25, 2016

I had my grandson with me, Brooke went out of her way to make him fee comfortable and he really enjoyed himself. I think that says it all. An 8 year old boy talking about her on the way home. Not to many kids enjoy going to a car dealership, Ryan ask me if I was going to buy a car from Miss. Brooke? No pressure there! Lol

acook44

Aug 22, 2016

I felt welcomed as soon as I walked in the door, everyone is really friendly. I got a general overview of the the dealership and I enjoyed my salesmen, Bruce, who walked me through everything about my car. I'm very happy with this dealership.

Chad Harness

Aug 15, 2016

Toni Hockenberry was fantastic. I called her late Sunday afternoon because a deal I had been offered by another Honda dealership fell through (they sold out of the year/make/model/trim I wanted and did not have anything satisfactorily comparable). Nevertheless, Toni matched that deal on exactly the year/make/model/trim we wanted - note that I had to be able to document that deal, in writing that included the other dealer's letterhead, in order for Toni to be able to match. Considering that my prospective deal was below invoice, I think that requirement is more than fair. The closing process probably would have been faster (~2 hrs) but they had to prep the car for us - it was fresh off the delivery truck! I really cannot complain about that. In addition, Toni linked our phones to the new car's Bluetooth, walked us through some of the cooler features (we hadn't actually test driven this particular trim) and personally moved our plates from our old car to our new car. Finally, because the service shop had closed and they were missing one part for an upgrade package we chose, Toni is coordinating the scheduling of our package installation, saving us more time. Thanks, Toni!

Manik Sha

Aug 10, 2016

Sales Manager like Danny and Ken Howard need to learn how to check their voice mail and get back to customer. Bought a brand new car-no free oil change or car wash. All i get set of all season floor mat and sales person promised to deliver it to my home but no communication whats so ever from anyone in dealer when i called about my floor mat. Finally i was able to talk to sales person who is acting so busy and expecting me to drive 70 miles to get those mats. I would not recommend anyone in this dealer.

Happycustomer

Aug 9, 2016

I stopped in on a busy Saturday and all of the associates were busy. I could tell that all of the customers were here for a good reason. John , a sales manager, greeted me at the door with a bright smile and asked how he could help me. I told him I was currently in a Toyota and was comparing with Honda. All of his associates were busy so he opted to help me. He explained the pros and cons of the accord vs the Camry as well as financing vs leasing. He was extremely knowledgeable about his craft. I am happy to say that John DeLuca convinced me to buy an accord and trade my lease in early. This was by far the best buying experience I have ever had and will refer ALL of my family and friends to John and Kings Honda. It says a lot about John for him to take me through the entire process from A-Z. Thank you Performance Kings Honda!

Brittany Monroe

Aug 8, 2016

My husband and I bought our 2015 Honda Pilot here last March. We had a great experience at that time and so we went back there this past Saturday to purchase a 2016 CRV. The sales woman, Natalie Weaver, was great. We really liked her. However, when it came time to negotiate price, the Internet sales manager, John Deluca, spoke to us like we were lower than dirt. He was aggressive, loud, and condescending. We have never been spoken to in that manner and we were absolutely embarrassed and shocked to be treated in such a way. So much so that we left and have now purchased our new 2016 Honda CRV from Jeff Wyler Honda in Colerain. We were treated with the utmost respect at Jeff Wyler and we will absolutely never ever go back to Performance Kings Honda ever again. John DeLucas aggressive and rude behavior should be addressed by upper management or you will continue to lose business due to his behavior. I can tell you with 100% certainty when friends ask us of our experience at Performance Kings Honda, this is exactly what we will tell them.

CaliforniaMan45

Jul 17, 2016

You get the best deal at this dealership you get the best customer service from Brooke she's very professional she'll give you the best price in the whole state of Ohio. God bless you

Pradeep

Jul 17, 2016

We went to buy a 2017 honda civic and they didn't had the model and color what i need, So we thought of trying the Honda accord 2016 which is obviously at a higher price. But the they gave me a quote and i asked my budget is this much so Brooke went to the Sales Manager John, he came back to us and started talking very rude as if he is giving the car at no cost, all the customers cannot pay the price whatever you say and they will bargain and that's their right to bargain, if you can give the car at that price you can say yes or no, but the rude behaviour and treating the customers very cheap since they bargain is really bad customer handling ethics and hospitality. Also they never felt sorry about what they did.I got the same car with a different dealership for less price and a awesome customer experience and they also dropped me to my home along with the new car which is very nice of them and they were very polite and genuine no fake talks.I would never recommend any of my friends/relatives to to performance kings honda for kind of purchase and i will never visit this dealership again.This was the worst customer experience ever in my life and i know that these people will not do anything to recover that, so better stop going to this dealer.Thanks.

Timmarsh247

Jul 11, 2016

I had a great experience buying a new accord. They gave me a better deal than anyone else. Thanks again to Raymon Forsee and Bob Brewster for working with me and getting me a deal that was too good to refuse.

Steve Daggitt

Jun 27, 2016

We have 2 hondas, both subject to the lethal air bag recall. The most recent a honda Fit. Taken in for the recall on a hot summer day, Friday June 24, 2016. Returned at the end of the day and the cabin cooling fan would not operate in positions 1,2 or 3 but would in position #4. My wife complained of this to Ash Will (?) service manager, he said the work they did could not possible have caused the problem. My wife used the A/C in position 2 and 3 on her way to deliver the car. Funny thing with the engine off if you turn the fan to 1,2, and 3 the engine cooling fan comes on. (when I push the radio button will the airbag deploy or will the airbag not deploy when I need it). I called to day and spoke with Kevin...same result when my wife spoke to Ash Will (?). I asked to speak to the service manager and Kevin said he wasn't available and he could set up an appointment for me to speak with was not acceptable to me as we have been with out of our two hondas for the last several months, to be fair they did provide loaners.

Guy Hinton

Jun 26, 2016

I researched several models. My choice came down to a Mazda6 or the new Honda Civic. After test driving the mid sized Mazda and being confused by their infotainment( radio) system, I decided to give the compact Civic a test drive. Natalie was able to schedule me for a test drive at my convenience. She met me at the door and quickly found the car I wanted to test drive. The Civic was much more visually appealing and the engine more responsive than the larger Mazda engine. The entertainment center in the Honda was very easy to understand and program. Once I decided to buy the car, I made an offer based upon the research that I had done.Natalie took my offer to her sales manager and after a brief review, she came back with an offer that was within $3 per month of my target for a 60 month loan.I was pleased with the no hassle buying experience and professionalism shown by Natalie and the rest of the Kings Honda Team.I will recommend Natalie and Kings Honda to any of my friends who might be in the market for a new vehicle.

Larry and Aggie

Jun 1, 2016

On 5/29/16 we had stopped into the dealership just to look at what they had available,and happened to talk to Joe Jarvis. We had an appt.on 5/30 to meet with him and Tim .Even though it was not our. Scheduled time or day Joe stopped what he was doing and took the time to talk to us and get some preliminary info from us to get the ball rolling on getting us a new vehicle.the next morning he promptly got in touch with us just as he had promised and got busy working on getting us our car.By 2:30 pm that same afternoon we had our car and was done and had the rest of day to enjoy it.I cannot express enough gratitude we have for Joe and Tim they made this the easiest and most pleasant buying experience we have ever had . Thanks Again to Both of you for all u did.

Joe

Jun 1, 2016

Took my Accord in to get serviced for an SRS code (seat buckle) ... was told it was under warranty and would take about 90 minutes to replace. Called for an appt with the info needed to have the parts ready ... dropped off my car. Got a call later that they didn't have the right parts and that the frame motor was broken by the technician ... would order the right parts but didn't know when they would arrive ... received a call that the parts were ordered and would be a couple of days. Now I'm needing a courtesy car for the extra days' delay. Finally got the right parts (hopefully) in and made the original repairs. A week later, I took the courtesy car in to pick up my car and asked a "manager" if they would pick up the cost of gas I needed to use in their courtesy car, but was given the old "pass the buck" ploy that he couldn't provide any compensation for their week's delay. Also, I told him politely that if nothing was done to recognize th inconvenience they put me through, that I would never do business there again (this is the 2nd time they have mismanaged my service), to which he curtly replied, "That's OK." Then when I went to get my keys there was a charge of $342, which I refused to pay, and they did honor my position on that matter. A very unpleasant and poorly managed service.

emma

May 31, 2016

It was an excellent experience. I had done a search for Honda Fit and Civic and decided on a Fit.I had just come from another dealership where the situation was very uncomfortable and quoted a price that I knew should have been negotiable. Coming to Kings Honda was a relief. The price was perfect, the experience very good. Brooke Riedeman did an excellent job. I would like to thank the sales manager, John DeLuca - he is outstanding.

dj

May 27, 2016

I have sometimes received 3 phone calls in the same day trying to buy my Honda Fit so that I can buy a new Honda. However, the customer service has been horrible. I recently contacted the service department to schedule an appointment to have the airbag fixed. I was told to drive out and a rental car would be available. When I drove out, I was told that there were no rental cars available and that I had to call first when enterprise rental was open. Two young attendants chastised me for not calling first. I DID CALL FIRST. So on the following Monday, I called the service department to make sure I could get a rental car and drop my car off. When I got out there they said that I needed to have someone with me because there was no room to park my car and I needed to drive the rental car and my honda back home. A month later the service department called to schedule my service. I needed to drop my car off the night before so that the next day I could drive the rental car back. When I arrived, I was again treated very poorly by two young attendants. My car already had been tagged with a number on the first visit. They would not listen or check to see that I had an appointment scheduled. They questioned me "Was I sure the airbag part had been ordered." I have also had the car out for servicing and they would not service anything unless the service lights were showing something needed to be done. I recently read the manual which stated the brake fluid needs to be completely changed every 3 years. The light has never come on in five years to indicate that. I will find someone else to service my car. Unless it is a recall I will not go back to this Honda dealer. I have had three Honda cars and will never buy another.

Angela F.

May 26, 2016

We went shopping for a used van, our sales person- Jahrell Thomas, was extremely nice, easy going, and had knowledge of their inventory compared to what we were looking for. The financial advisor-Joe Jarvis, was very helpful in helping us get the best deal on our loan. The whole process was quick and easy! Would highly recommend!

Crit

May 23, 2016

Overall, it was a very good experience. My wife had a scheduled oil change, so I asked for information on a new Accord. Phil got me the information, met me at the dealership early and was able to meet my needs. Very easy to deal with.

Dave M

May 13, 2016

Worked with sales associate Ray Forsee. He was friendly, knowledgeable and sincere. Asked all the right questions to help me choose the perfect car for me. Eric in the finance department was also great to work with. I would definitely recommend Kings Honda to all of my friends and family members.

edchpmn1950

May 5, 2016

Good experience. Friendly staff. I like the way I was treated. I was offered assistance from people I wasn't working with. Pleasant atmosphere. Felt good.

Dennis Hoffman

Apr 25, 2016

Second car we have purchased from Performance Kings Honda in the last month--Brooke Riedeman was great to work with--rising star professional. Very busy dealership and I can see why...excellent customer care! Strongly recommend Kings Honda and sales consultant Brooke Riedeman!

Neel kuturi

Apr 24, 2016

Had a casual visit while driving towards columbus. later looked at different dealers but the explanation and reception and clarity made me buy the vehicle here.

Angie

Apr 8, 2016

See Tim O Keefe at Kings Honda, he went above and beyond for us!!! Our situation was very tricky with our financing and no one would have taken as much time and effort to help us the way he did!! He was beyond helpful and I am forever grateful to him for everything he did for us! I HIGHLY recommend that if you are looking for a car, he is the one you want to see!!!

Mike L.

Apr 8, 2016

I normally don't write reviews but I had to let people know that I had the best experience possible buying a car from Kings Honda! I bought a Honda CRV and I could not have asked for better service. Tim in the financing department was the best. He takes excellent care of you. I will only be purchasing cars from Kings Honda from now on and I will be telling everyone I know that this is the place to go for a car.

Harish Agarwal

Mar 31, 2016

We bought Honda Odyssey and had a very pleasant experience dealing with John and Amit. They were both very friendly and professional.I was told that there is no option to buy the car without the splash guards as all the minivans already has this installed. We had to wait for an hour for the car to get cleaned before we received delivery after all the paper work.Overall, it was a good experience buying the car. I will definitely recommend Kings Honda to anybody looking for a Honda vehicle.

familyof5

Mar 24, 2016

I was extremely pleased with the customer service that my husband and I got from Performance Kings Honda. The buying process was painless. We purchased a 2010 Odyssey and our salesman, Amit was terrific. He and his wife/assistant, Meagan, were so easy going and easy to talk to. There was no pressure to try and get us in a car higher priced than what we were looking for. We had our baby with us and they were so accommodating to her needs as well. They even went so far as having someone leave their office so that I could feed her in private, away from the hustle and bustle of the sales floor! The great service continued even after we took the van home. I called Amit the next day because I was experiencing vibrations while braking as well as some pulling. I was called back by there service department and they made an appointment for me to come in to have the van checked out. When I got to the service department I was greeted by Brian who said they would take a look at my concerns and let me know the extent of the problems I was experiencing. I had my daughter with me and Brian showed me to the waiting room. About 45 minutes later Brian came over to me and told me that they would need to resurface the rotors (front and back) and rotate the tires to address the problems I was having. He told me that I could have a courtesy car so that I wouldn't have to wait the 3-4 hours there with my baby. He said that all of this would be taken care of by the dealership and that I would not have any cost to me. I was really impressed. So, my baby and myself got in their Civic (which was a cute car, btw) and headed home. A few hours later, I got the call to go and get my van. Brian again helped me and told me that he had the service manager take my van out for a drive to ensure that there was nothing else going on and that the van had been fixed accordingly. He said where I have young children, he didn't want me worrying about having to come back in again because something wasn't fixed and that he wanted to make sure it was safe. I appreciated that very much. I look forward to a long relationship with the service department, and would definitely by another car from the sales team!

Terry DeVore

Mar 22, 2016

I have bought two used pre-certified Hondas from Tim O'Keefe at Performance Kings Honda. The process couldn't have been easier. Tim is a real pro, friendly, knowledgeable and honest. I got a great deal and a great car both times and was in with my trade-in and out with my new car in just a few hours. I highly recommend the dealership, Tim, Joe Jarvis and the service department. A great experience two times. When I need another new/used car or replacement I will return. I will probably never buy another car anywhere else!

bigd

Mar 16, 2016

Everyone at the dealership treated us great! We were given time to browse around without being hassled right off the bat. When we were ready with our questions, they were ready to listen and provide answers. From the get go, there were no hidden fees or making us feel like we were being led down a path we didn't want to go down.John DeLuca is the sales manager and as soon as he sensed we were serious quickly gave us a great and fair deal. No hassle. No fuss. No confusion. We worked with both John and Glen Standafer and were taken very good care of. Todd Loux handled our financing without a hitch. I wouldn't hesitate to recommend this dealership to anyone.

parentspw

Mar 13, 2016

Repeat customer of Kings Honda. Josh Hamilton our sales Consultant went out of his way to make sure all of our questions and needs were answered. No pressure just listening to the customer and doing the best he could to keep our business. Great job. A+. Highly Recommend. Also appreciated Jeremy Tuttle and his job as our finance manager. Kings Honda listens to the customer and shows why our family keeps going back for car after car. We have leased or purchased 7 cars from Kings Honda. Every time and each car make us want to go back to Kings Honda. There should be no higher praise than this. From Service to sales to finance our family has been treated like a very important customer and every attempt is made to keep our business. Last purchase we dealt with John Deluca who was also great.

New honda fan

Mar 6, 2016

We started the process online and received a call saying they had an Odyssey that we could come look at. We arrived to the dealership and went straight to the office. They called a sales lady and she drove us to look at the car. We went back to the office, started the paperwork and within a hour or so we were on our way home. We also had two small children with us and they had a small area for them to play. We would recommend Kings Performance Honda to anyone looking for a car.

Cincinnati Woman

Feb 16, 2016

We bought a used Honda CRV there. They have a lot of selections. They have reasonable price. The sales representative are nice and willing to work with us on negotiation. We are satisfied with the car we bought and with their service.

njXuGao

Feb 16, 2016

We bought a used Honda CRV there. They have a lot of selections. They have reasonable price. The sales representative are nice and willing to work with us on negotiation. We are satisfied with the car we bought and with their service.

Adrian H.

Feb 1, 2016

I had a great experience with Kings Honda! I purchased a Honda Civic EX and I am so pleased with the professionalism of Jahrell Thomas, who was the sales consultant thst worked with me! Tim O'Keefe and Joe Jarvis, the special finance managers were also awesome and fast/efficient in the approval process. I am very pleased with my purchase and decision to chose Kings Honda as my dealer!

Michelle Norman

Feb 1, 2016

The best place in Cincinnati to purchase a vehicle. Good food, and drinks and service. The time you are there it is like an adventure because every single body is so pleasant. I love this place see you in two years. ROB LAWSON, Kristie and Dustin the new guy in Finance-MIchelle Norman

tbor

Jan 26, 2016

Everyone was very friendly, helpful, got the job done, would recommend this dealership to everyone,I love my car, it was detailed, filled up with gas, and I was educated on my car.

Kyle Whittle

Jan 22, 2016

I purchased a 2016 Accord Sport "Lovin It"! My sales team (Amit and Megan) were wonderful!! I've purchased six cars from them and I plan on many more. They went fare and beyond to earn my business. Thanks Kings Honda Team, you all are The Best!

SuzyQ

Jan 20, 2016

We took my 2015 Honda Civic Hybrid to King's Honda for service when some warning lights came on. It took them a month and a half to finally fix my car. When we picked up the car, we noticed on the way home that some of the instrument panel was not lit at night. We called the service manager the next day and were told we would have to bring the car back in. After having the car all weekend, they called and told me that there was nothing wrong with my car, and that those parts of the car were not supposed to light up. We went in to the dealership that night, and ended up arguing with them for an hour, while they insisted that there was nothing wrong with my car. At one point,the service manager told me that if I was not happy, I should go to another dealership! FINALLY, they decided to check the fuses, and realized that whoever had worked on my car took out a fuse and didn't replace it. After this, they just walked away, no apology or anything! I have never been treated like this from someone in customer service.

L'Tanya

Jan 19, 2016

For my birthday, I wanted to purchase a 2016 Honda CR - V. The morning of my birthday 1-16-16, I made the journey to Kings Honda to buy my present i hoped! I had done my homework and I prayed that morning for favor/wisdom, so I was ready for my car buying adventure. I was greeted by salesman David Evans, I told him what I wanted and let him know upfront, if I felt like I was being take advantage of I would leave. I had two other dealerships I planned to go to, if I was not satisfied with Kings Honda. He assured me I was in good hands. I was very happy with David. I decided to purchase the CR-V, let the negotiation begin! I met with Jonathan K. the Sales Manager. I am prepared to negotiate to get what I want or walk away. What negotiation? Jonathan, made me an offer that I was pleased with and I accepted. Next, is the financing and paperwork. I met with Jenny,she was awesome! She explained the process and what each document entailed. I had several questions and she explained each in detail. She was very patient with me and I appreciated her patiences. Thank you, David, Jonathan and Jenny for the pleasant experience at Kings Honda! I feel truly blessed!

Edwin Quinones

Jan 18, 2016

My wife and I just bought a brand new 2016 Honda Pilot. We were first helped by Eric who took us on a test drive and explained everything about the car to us. Robert was also very helpful making sure we were taken care of. Eric was very patient with us while we selected the model that better fit our needs and discussed the price with us. I was very impressed on how accomodating they were with my demands. I pushed back on them on the price on multiple occasions and their answers were always: "Not a problem" "let me see what I can do" or "I believe we can work with you" not once I heard the word "NO" that speak volumes about their commitment to customer service. We also wanted a sunroof installed in our car and they agreed to do it for us, later we changed our mind and again they were very accomodating. We received the CAN DO attitude that was offered to us all along. Let me mention that we wanted to trade in our Honda Accord. They offered a reasonable amount the first time, I asked for more and once again, they worked with me. Needless to say, we were demanding customers and they did everything in our power to make us happy. Dustin helped us set our financing up, discussed everything with us and was very professional, even though we were past the store closing time. The highlight of the night was when Eric was outside of the store showing my wife every single feature on her new vehicle and the store was already closed! I mean who does that? His commitment to making us happy was refreshing. Actually the whole staff was comitted to satisfy all of our request. Bravo Performance Kings Honda!

SuzyQ

Jan 18, 2016

This dealership doesn't really care about your business, especially when they are doing warranty work! They had my car for over a month, trying to figure out what was wrong with my new car. When I finally picked up my car, some of the dash lights were not working. They insisted that those parts of my dash were not illuminated. We had to argue with them for over an hour, and they finally decided to check the fuses. They realized that whoever worked on my car removed a fuse and didn't replace it. Not one person even apologized or acknowledged that they were wrong.!I don't really understand how they stay in business when they treat customers that way! The service manager even stated at one point that we should go to another dealership if we weren't happy with them!

Arlyne G. Cornelius

Jan 17, 2016

In December of 2015 I bought a used Honda civic. Turns out the car is not comfortable for me at all. I found a more suitable vehicle at this dealership and was offered $7,000 less than I had paid for the civic I had bought from them 5 weeks prior. There was no negative equity because I had no trade in when I bought the civic. Obviously they do not care about their customers or their satisfaction. This was a total shock. My salesman's name was Michael Young. He seems like a very nice man and I believe he would have helped me out if he could have. There is a manager named John that is the problem in my opinion. DO NOT BUY A HONDA AT THIS DEALERSHIP!! 7k LESS is worse than an insult. And Hondas are supposed to have high resale value. Not in my book. I had driven Toyotas since 1989. I should have stuck with them.

Dave Jelley

Jan 12, 2016

Very pleased with the salesman, Rob Larson, who has now sold our family 6 Hondas - Odyssey, two Accords, CRV, Pilot, and Civic. Their management is also top notch, from the General Manager to the Service Manager, Ash Mall. These folks really want your business and earn it in a professional manner. They're accommodating and friendly and have earned my business for a long time to come. Also love their fast in/out process to buy - they really respect your time.

Jelleyroll128

Jan 12, 2016

Very pleased with the salesman, Rob Larson, who has now sold our family 6 Hondas - Odyssey, two Accords, CRV, Pilot, and Civic. Their management is also top notch, from the General Manager to the Service Manager, Ash Mall. These folks really want your business and earn it in a professional manner. They're accommodating and friendly and have earned my business for a long time to come. Also love their fast in/out process to buy - they really respect your time.Dave Jelley

Girl1234

Jan 11, 2016

As a first time car - buyer, I was very nervous and hesitant about the process and The Honda dealership, particularly Phil Gellman on the floor and Dustin in Finance were very transparent about the process and took the time to explain what everything meant and the next step for me. I got a really good deal and I felt great driving away from the dealership. Not to mention, they contacted me after the fact to make sure I was happy and everything was going smoothly. I would 100% go back to this dealership and will refer to all of my friends!

Jeremy Monahan

Jan 10, 2016

Performace Kings Honda is the top Honda dealer in the Tri-State area. Thanks to George I finally got out of my 2008 Civic and into a 2016 Civic.

macs_finest

Jan 4, 2016

Performance Kings Honda exceeded my expectations. I was surprised by how simple and easy the process of buying a new car was. They do not harass or pressure you like other dealerships, and they are very willing to offer you an excellent price. They promised to beat a different offer I had received, and when I showed up, they were true to their word. I really appreciate their honesty and for this reason alone, I would definitely recommend them to anyone buying a new car.

O. Ruffin

Dec 31, 2015

They don't mess around, in my experience it went very smoothly.

Cincy Dad

Dec 29, 2015

Kings Honda comes through with great prices and inventory. We purchased a 2000 Altima at a very fair price. Jahrell, our sales consultant, was patient and knowledgeable, and the credit approval process was professional and hassle-free. Thanks for a great experience ! Trust Kings Honda to help you select your next vehicle.

KA

Dec 29, 2015

Brooke did an outstanding job of providing lots of detail around the purchase of our new car. We came in looking for either a Pilot or CRV and left with a CRV that had all the options we needed. She was very attentive in helping us decide between the two models. Brooke presented the best deal with no pressure.

Roger & Tracy

Dec 28, 2015

This was our best experience in getting a new vehicle. We were not rushed and our salesperson, Amit Kumar, was patient and showed us every possible vehicle we said we would consider. Their never was any pressure to make a decision and after both my wife and I found the best possible choice for our needs we settled on a 2016 Honda CR-V. I would not hesitate to recommend salesperson, Amit Kumar, and Performance Kings Honda for their next vehicle purchase.

Jack & Sue (Montgomery)

Dec 27, 2015

Leased a new 2016 Honda Accord EX after considering several other dealer offerings and holding meetings. Honda greeted me (genuinely) even before I entered the front door in a very friendly manner and let me look around or talk to them, Did the latter, following up on an internet sales inquiry with Brook Riedeman who also introduced us to John Deluca (Internet Sales Manager). I told them my situation (replacing a vehicle with no trade-in and that I was familiar with Accord's) and told John of an offer negotiated with a Ford dealer to which he invited me in a very down-to-earth friendly way to think out what I'd be willing to pay for a lease from them to steer my business to them. I went to lunch and returned with an offer which was ultimately accepted. My wife & I really wish to commend the three staff we dealt with on this transaction: Brooke, John & finance manager, Gary Folk. There was never any stress and, as a person trained in financial analysis, I felt very satisfied with the price package. Gary was great in how he went through the rather cumbersome paperwork requirements and Brooke "bent over backwards" to coordinate the whole deal including a very welcome and thorough demonstration of the features of the vehicle we selected.

Civic 2014

Dec 27, 2015

Dustin is the man,so friendly to deal with, i'll definitely be back to deal with Dustin,please don't leave,LG,2014 Civic,Abbie rose,

Wiser now

Dec 26, 2015

I negotiated a price by email, using true car. They were the lowest, and now I know why: Because they had no intention of honoring the emailed price. When I arrived at the dealership, the dealer promptly insisted on converting me to "payments" from a sales price. I bought the car trusting they would convert the price of the car to payments fairly. Big mistake. Since I did not have the email price with me, I signed the contract. When I arrived back home, I noticed the car was 1400 dollars more than the agreed price in the email. I called and decided to see why.The sales man had no clue. The sales manager said it was my fault because of negative equity, insulting my intelligence that I did not know how to add and subtract. Then, I finally got to the head honcho, and asked him to explain the discrepency in an email. I got "vague" numbers, and not the details as to how much the doc fee, the sales tax, the acquisition fee, etc. In short, this company overcharged me 1400 dollars more than the email quote. Again, the head honcho tried to make me feel stupid by being "uninformed" at the true cost of the various dealer fees, and it was ok for them to charge me double for "doc" fees, and leasing acquisition fees, because I traded a car in. I contacted Honda and they told me to contact the dealer. Yea right. It is important to note this was NOT Brooke Riedeman's fault, it was management.

Ken

Dec 25, 2015

Rob Larson and Bob Moeller were great to work with. I am along time customer, having purchased four Honda Accords in the last 20 years from this dealership. The experience I had yesterday with leasing my new Accord was extraordinary. They gave me a good trade in on my 2005 Accord and worked with me to get my payment to where I wanted it to be. They have also serviced all of my vehicles over the years and I have never been disappointed.

Honda2016

Dec 23, 2015

Dealing with Marc (Sales) and Todd (Finance) of Performance Kings Honda was a stress free, no hassle experience. Two great guys that represented Performance Kings Honda very well. I certainly won't hesitate to work with them again.

SavetheManuals

Dec 21, 2015

Given the stigma of car salesmen, I would say everyone we interacted with was genuine and up front. Our first visit to the dealership was a little slow to take off, but once we got in contact with Jonathan, things became much easier. Everyone we worked with, from Todd, to Jonathan, to Dustin in finance, was pleasant and personable, yet not in a scammy kind of way.

jkl

Dec 19, 2015

Excellent "cold call" following my internet search for expected trade-in of Audi. Very pleasant meeting with same salesperson. No pressure; simply answered my questions or found the staff person who could. Dealership met my legitimate price requests without corny responses like "This is the best anyone could do for you." Finance representative explained the myriad of forms clearly often asking whether I really understood how the calculation had been made. During my second and last trip to the Dealership my wife was included in the conversations as an equal partner.

clover314

Dec 14, 2015

This was my first time purchasing a car. And I have to say that Performance Kings Honda made it a great experience from the multiple test drives, to the prompt email responses, to the final sale. Eric was patient during the entire process, answering all of my questions no matter how trivial. He seemed to genuinely want me to be happy with my purchase and took time out to show me all the features of the car before I drove away. He also worked to get me the best deal on the car so that was fantastic! The final sales process was super quick and they explained every document that I was signing. Even though I was alone, I never worried that I was being taken advantage of. I highly recommend this dealership and definitely be telling my friends about it for future reference.

nlmora01

Dec 13, 2015

I came to the dealership looking to test drive cars and surprised myself by returning the next day to buy! Robert was very patient with me and my family and I love driving my new 2015 Honda Civic.

daciac33

Dec 7, 2015

I came to this dealership last Saturday with my dad to purchase my first new car. The salesman Todd came up to us and began showing us Civics I was interested in. Todd was extremely patient with me and even took us out to the back lot to hand pick out the car I wanted. Once I found something I was interested in, we worked with Danny to come up a deal and then with Jeremy in the financial department. Overall, it was a wonderful, exciting experience and I felt like I got everything I wanted in the car and a little more! Todd was extremely helpful throughout the whole day and was a pleasure to work with. Everyone we interacted with was friendly and patient, even as it was getting close to close!

Marc Campolongo

Dec 1, 2015

I asked for a price and Brooke my sales women made it happen. Big inventory, nice facility and great coffee. I could not ask for more. Performance Kings Honda is the place to go if you are looking for a Honda in the Cincinnati, Dayton area

Dcf buyer

Nov 26, 2015

Our selection criteria were all met at the most competitive price. The customer service was excellent.

volley12

Nov 12, 2015

I bought a used car from this dealership today and they were absolutely wonderful! The salesmen weren't too pushy and they really listened to what I wanted, what I could pay, and gave me options.

shuttllc

Nov 9, 2015

I had a 2013 Civic Honda and I upgraded to a 2016 Honda CR-V. Eric was very helpful in showing me the HRV and CRV. He answered the millions of questions my family and I had. He walked out to us when we arrived at the dealership bright and early to look. We left for little bit during the afternoon and when we came back he got to us quickly to work on the paperwork.

mariaelaina

Oct 29, 2015

I went in very frustrated with my 2015 Mazda that I was driving. I had purchased a Honda once before and absolutely loved it. My Mazda was leased and still had a couple of years left on it. George helped me get out of my lease and was still able to keep my payments at a great price! He is a salesman who doesn't act like a salesman. You never feel pressured or uncomfortable about making a decision. It's like you're talking to a friend! Now thanks to George, I drive a 2015 Honda Accord Sport and could not be happier!!!

Brian & Pennie

Oct 29, 2015

We purchased a Honda Accord in June of 2015 and was extremely pleased with the buying process. Everyone was amazing to work with. Sad to say but that vehicle was involved in an automobile accident in October 2015 and was totaled. My husband and I knew that we would go back to Kings Honda to purchase another vehicle. We never thought about going to look anywhere else. We called our salesman, Marc Kowalk, and explained our situation and that we wanted to purchase another Honda Accord. The dealership liked our loyalty to them since we were coming back just a few months later to purchase another vehicle. We were very pleased with the deal we received. The Finance Manager, Todd Loux, processed both our purchases and does an awesome job! The entire process only took a couple of hours and we were out the door. Our car buying experience was a pleasant one! Great Place!!! Great Staff!!! Great Job!!!

JimK

Oct 28, 2015

I visited four 'Kings' dealerships, Toyota, Subaru, Ford and Honda. I bought the Accord because of its quality, style etc. and price; and the people I worked with friendly and accommodating.

Vineyard04

Oct 28, 2015

We had purchased a 2015 Odyssey earlier this year and unfortunately it kept having some frame/structure issues that were from when the van was built. (An almost unheard of problem) After a few attempts to fix the problems we became very concerned for the safety of our family. We were very worried that if we were to be in an accident the van would not preform as it should and result in serious injury (or worse). After expressing our concerns with Jonathan he whole heartedly agreed that safety was of the upmost importance. Johnathan and Dustin worked with us and we are now driving a 2016 Odyssey with the piece of mind that our family is safe. Thank you Johnathan and Dustin for all of your help and understanding!

B Hamren

Oct 14, 2015

They had Cash for Clunkers where you can trade in an older car for $2500. I got rid of a 2000 Ford Taurus for this amount. We wanted a very specific upper model of the Fit. They did not have it in stock. Eric Spicer looked it up and they had one being built for them the week of the middle of September with delivery in October. I put a deposit on it and they let me know when it came in. We just picked it up last night. Everyone had to stay a bit late for us but we got what we wanted and my wife loves the car. We drove almost 2 hours for this, both when ordering and last night when we picked it up. Worth the drive. Great buying experience.

Pabes3

Oct 9, 2015

Working with George at Performance Kings Honda was a great experience! He helped my wife and me find two cars that perfectly met our needs and at a great price. George listened to us and at no time pressured or oversold us. George was patient and spent a lot of time with us over three visits to the dealership before we signed. We love our cars!

Bengal15

Sep 17, 2015

I bent the wheel cover on my 2014 Civic going through a car wash and immediately took it to Kings Honda for a replacement. As soon as I got to the facility Ash Mall was there to greet me. He took me to the parts counter and got me a very good price on a new wheel cover. Upon inspecting the damage further, Ash discovered that he could fix it without charging me for the part or the service. I returned the wheel cover and was on my way in 10 minutes. This is the type of friendliness and attention to detail that will keep me a Kings Honda customer.

audmkgee6!

Sep 14, 2015

I had the best experience ever! I bought a used 2012 Honda Civic with hardly any miles on it. George was great with getting me into a car that I wanted and Joe was great getting the car in the price range I was looking for. I'm not picky when it comes to cars but this is hands down the best purchase I have made thus far!

strikers

Sep 12, 2015

The used car manager Eric Meyer and salesman Rob Larson were professional and very helpful. Had a great experience. I would recommend this dealership they were very friendly and courteous.

martenallerarten

Sep 1, 2015

Purchased a 215 Honda CRV. Performance King's offered an $875 "discount". However, I had a price from another local Honda dealership for the exact same car, but with a $2,800 discount. Just a little difference...maybe they thought I was stupid and didn't comparative shop, but the assumed incorrectly.After they begrudgingly met this price, lo and behold - an additonal $499 was on the bill of sale for mud flaps and "heavy-duty" floor and cargo mats. This was not listed on the manufacturer's sticker, nor was there a dealer add-on sticker anywhere on the car indicating. To me, that is highly unethical - they just tried to slide this by me - and will undoubtably try to slide this by other shoppers. As I got up to walk out, the salesperson asked what they could do to keep me there. I told them to remove the mud flaps from the car and keep the mats, because I didn't ask for them. The salesperson replied that Performance Honda adds these items on to every car as a standard practice.We went back & forth on this - I know that it would cost the dealer something to remove the mudflaps - but they were not seriously negotiating the $499 surcharge. I got up to leave again - and offered them $200 to keep the mudflaps and extra mats (if you shop online for WeatherTech floor mats, you'll know that they're not cheap). This was agreed to.On to Financing - I have no credit cards, and pay cash for everything except for large purchases (cars). So my credit report wasn't the greatest. The dealer's first offer was using their bank at 8.9% interest. What? These people must really think that their customers are dumb. I increased my down payment, and told the to use the bank where I had financed my last car - and amazingly the interest rate was exceptionally lower. Go figure...Frankly, the only reason I finally purchased the car there, is because I don't like trying to be taken advantage of, and enjoyed making them squirm. I know that Performance Kings Honda made a profit - which I don't have a problem with. And I'm sure that they won't change how they operate because of me. But now I have the change to let others know.

CR-V Fan

Aug 31, 2015

I negotiated my new car's purchase with Phil Gellman, and since I new exactly what model I needed and what additional accessories I would like to get installed and also how much I wanted for my trade-in old car ( I have done my homework), I tolled him what I wanted. I also had offers from a couple of other places, so I knew what a bottom price could be.From the start Phil said they would beat other competitor's prices, so I considered it as serious talk. The deal breaker was my trade-in car pricing, since it had failed air conditioner. However, they agreed with my price without even starting the engine!I came in around 6 p.m. and drove home a new vehicle the same evening, so it was great! Not to mention that I even did not bring a check book or title for my old car, I did not plan to buy a car that night. They provided great financing terms and let me charge my credit card for down-payment.So everything went great, reasonable people, will deal with them next time!

Ecstatic elite owner

Aug 27, 2015

The best sales experience ever......brook made the purchasing experience fun. She is enthusiastic to make sure every aspect of the purchase experience a 5 star experience.

Zach Thomas

Aug 19, 2015

I drove an hour out there to look at a car. Called them a few days in advance to let them know I would be there and they said the car would be there and ready for me to test drive. When I get out there however the person I talked to on the phone was no where to be seen and they tell me the car had sold. Seeing I was upset he tried to get me to look at some other cars and then starts pushing me to test drive one that I wasn't all that interested in since the car was $2,000 more then the one I was looking at online and had 3X as many miles. but figured I made the drive. After the test drive I told the guy if I were to think about buying it I would need the price to go down ALOT since this car was a worse deal then the one I was originally looking at, which I thought was fair considering I drove all the way out there and they didn't even call me to let me know the other car had sold and since this car I was looking at had way more miles. The sales man, phill, brought me inside and kept asking me what he could do to get me to buy the car TODAY. Which he and his sales manager asked me several times. To which I told them several times I didn't want to buy today. That I still needed to sell mine and figure out the money part of it. That's when I started feeling very scared and a little interrogated. They started asking me where I got the price I was asking and why I came out there if I wasn't ready to buy. I had to lie and just to get them to let me leave. Later when I got home I checked the website and found the car I was originally interested in was still posted and that they had lowered the price! I called them and asked what was going on with they car. They then asked me if I would be willing to come back out to the dealership if the car was still there before they would tell me if it actually was or not! WASTE OF TIME and very scary!!!

Toosmart124

Aug 15, 2015

By far this was one of the best experiences I have ever had at a car dealer ship. My sales consultant George Tierney made me feel completly at ease with it being my first time buying a car. He answered ever question with confidence and without judgmet. He found me the perfect car with everything I asked for and helped me through each process.The atmosphere was stress free and when I left I left confident in the decision that I made. So glad I decided to visit. I couldn't of felt more welcom!!

JansonFamily

Aug 3, 2015

We had been looking at Honda Civics at several dealerships to see what each had to offer. Marc Kowalk helped make this a great experience. He was very helpful without being pushy, and he found us a car that met our needs. We love our new Civic and we would highly recommend Marc Kowalk and Kings Performance Honda to anyone in search of a new Honda. We found the best deal here!

adanford

Aug 1, 2015

I worked with George Tierney, and He was amazing! Looking for my first car he helped learn the pros and cons to each. He steered me towards a Honda Civic Coupe which I had never considered before and it was perfect! I'm so excited and happy about my choice that I would have never considered if it weren't for George! As well he considered my day to day driving and put forth smoeoptions such as the polysteel that I wouldn't have thought of. I would recommend any one to him!

hondagirl

Jul 24, 2015

We worked with Rob Larson and we have to say that he did an outstanding job! He gave us a fair trade-in deal on our car and also a good deal on our new car. He went above and beyond for us. He definitely goes that "extra mile" where most sales people or dealerships don't or won't.

greenpete

Jul 23, 2015

We worked with George Tierney (no relation to Gene), who assisted us in purchasing the perfect vehicle: a bright red, 2015 Honda Civic LX. We were able to trade in my wife's leased Civic, as well as my 2002 Dodge Dakota (140,000 miles). After some friendly back and forth, we came to agreement with George and Danny on an affordable deal for us. Jeremy was similarly friendly and professional during paperwork. We're very happy with our experience at Kings Honda and will definitely return.

CP

Jul 22, 2015

We leased a 2015 Honda Odyssey from Rob Larson. He was extremely friendly and helpful. He worked with us on our trade and the monthly payments until we were happy with it. We were also there during the lunch hour and he purchased lunch for myself and my children. That is certainly going above and beyond with customer service! We will definitely be back to purchase/lease from Rob and will recommend him to our family and friends!

Raj

Jul 19, 2015

My 08 Honda Fit has only 60,000 miles. I had been servicing and taking care of the car regularly. So, when a transmission failure cost me $4,200.00 or a $2,000 trade in value, I was at my wits end. A Honda car is supposed to run without such issues up to 200,000 miles, they say. it has great resell value, they say. A highly reliable car, with low maintenance they say. Unfortunately, my extended warranty had expired. Who thought a Honda car will require all costly warranties?Lauren Sellers at Performance Kings Honda was able to work with her managers and get me a great deal. Even though I had purchased the car in a different city, I had been regularly servicing at Performance Kings Honda for a year . Lauren Sellers got me a huge discount on the transmission change. What a life saver. My wife and I are still in disbelief. we now have a car with a new transmission and [ touch wood ] drives great. Thank you Lauren.

lori1963

Jul 17, 2015

I have to say that purchasing a car is not my favorite thing. Usually the salesperson is overly aggressive. My experience with Will Parks at Performance Kings Honda was fantastic. He was easy to talk to and informative. He was assertive but polite. Everything went very smoothly and I am just loving my new Honda Accord. Thanks for all your help Will...and for your patience in letting me think about it overnight. That really made me want to come back.

Newvan

Jul 15, 2015

George was very helpful in helping us decide on the right vehicle. He did not seem frustrated that we did not buy on our first visit. He was right in recommending the Odyssey to meet our needs.

NeverAgain

Jul 14, 2015

I've bought a few cars in my life and after yesterday would never buy one from Performance Kings Honda again. They offered a very low ball on the trade in, after going through the salesman and the manager they finally came up to the low end of what it was worth on trade in, I checked this morning and they have it listed for 3x the trade in offered, so almost 5 times the original offer they gave us. I was with my mother helping her buy the car. I had to repeatedly ask questions and they deflected not answering directly. The salesman and Finance person obviously didn't like me there because I can see through the B.S. and when they were trying to get her to buy all the extra warranty stuff, where they make the real money, they tried to get me to leave the room. They prey on the un-informed and are just plain money hungry, don't give a crap about the customer. There are better dealers out there!

Qnkmatson

Jul 9, 2015

So we went and looked at one of their used vans. It was nice but the DVD player wasn't working. So we told them that we were not interested. Well they told us it was an easy fix so we started talking numbers. We ended up walking out again after they offered me 8k for a truck that blue book trade in was 13 k. After that we get a call saying they will give us 11k so we came back. We were told that the DVD player would be fixed in two days. So we signed paperwork and drove off in a rental. 8 days passed until it was fixed after the day after day of it will be ready tomorrow. Finally it's ready we drive up there and it works! So we drive it home. The next morning what else but it doesn't work! Now the guy I bought it from won't answer my calls or blows me off. Current status is I'm stuck with a van ! They screwed me ... Stay away!

clover333

Jul 8, 2015

I felt comfortable working with Ryan. He was accommodating and thorough and did not pressure me to buy, which I appreciated. I would feel comfortable recommending my friends and family to Ryan and King's Honda!Sandy Gates

Pamela, Buffalo, NY

Jul 5, 2015

Kings Honda has it all, even the Ford Flex. I've been looking for a 2014 Ford Flex Limited, FWD, for quite some time. One that met most of my criteria was at Kings Honda in Cincinnati - about 425 miles from my home in Buffalo, NY. Dustin Jackson proved it was worth the drive.After several email messages and phone calls with various Kings Honda reps, Dustin made me an offer I couldn't refuse.From the moment I arrived at Kings Honda, I was impressed with the dealership and the staff. Ken Howard, it was a pleasure to meet you! The staff, the lot, the showroom, the waiting areas - all are first class.Dustin is a professional, knowledgeable gentleman - a credit to Kings Honda. His follow-up calls, email message and concern about the long drive home with rainy weather are appreciated. Thank you, Dustin! Keep up the good work. Best wishes for your continued success!

david.l.faulk

Jul 2, 2015

Like the title says: they are transparent and friendly. Very helpful, especially Nate Myers and Gary Champine. They shared all information, which facilitated comparisons, but it was not even necessary as they had excellent pricing.

unhappy shopper

Jun 24, 2015

I was in kings Honda last week and got the displeasure of dealing with Will Parks. He was the r udest most arrogant condescending person I have ever met. He argued with my husband about everything and lectured him when my husband tried to get a better price but ended up accepting what we offered after many "meetings" with his manager. I had done my research and knew there was another car just like the one I was looking at for the price we were asking him to give us, he looked it up on the internet being very rude the whole time then proceeded to tell us those were lesser cars at lesser dealerships. I ended up buying at one of those lesser dealerships and had a wonderful experience there. After visiting both dealerships I of course started researching again and found that kings Honda reviews are far worse than the dealership I purchased from and kings honda is not a member of BVB and have lots more complaints than the one complaint that was resolved at the dealership I purchased from so in a way I guess I am glad Will was so unpleasant that I didnt buy from kings. He even asked my husband in a spotty condescending tone what he does for a living when my husband said we would be writing a check and would not need financing. Almost like we couldn't afford to write a check for $20,000, I assure you we can and did at a different dealership that was a pleasure to deal with. Will was so awful to deal with I cant believe he doesnt have any other reviews, we left there shocked and feeling like he argued with us the whole time. Missed out on cash because of Will.

ToyodaMr2

Jun 14, 2015

Went car shopping around the Kings Automall and glad I went here. Looked for a used car and found 5 to look at. They went over the Car Fax with me and let us take our time test driving it. While being there for a while looking at 5 different ones at a time they had a whole selection of coffee and tea. I found the car that met my standards, affordable, and in excellent condition. This dealership is highly recommended.

Honda Couple

Jun 14, 2015

My wife and I were very happy with George Tierney and our sales experience at Kings Honda. The first time we began looking at new cars George spent over two hours with us as we test drove different models. Even though we told him we were not ready to buy he was patient and followed up with us until we were ready to move forward. George was not pushy but stayed in contact with us which we appreciated. We felt George was honest and tried to answer our questions throughout the process so we could make the right decision. It was a pleasure getting to know George and hope to do business with him again in the future.

jollygreenjen

Jun 13, 2015

Bought a new 2015 Honda Fit and was super impressed by the warm, personable customer service I received, and I feel confident that I will continue to receive the same great treatment for a long time to come. The car is beautiful and I am loving it! King's Honda has thought of EVERYTHING to make their relationship with their customers the BEST! Come to King's for browsing, buying, or service, and you won't be disappointed. (; Other dealers would be wise to visit and take notes ;)

PJ

Jun 6, 2015

Couldn't believe after deciding on a car that it took only a couple of hours to drive off the lot with my new (used) car. George Tierney was my salesperson and answered every question; responded to multiple emails; understood my needs; and, went the extra mile to make sure I was a satisfied customer. Can't thank him enough for making this a good car buying experience. One of the easiest car purchases I've every made. Thanks.

donaldkn

Jun 2, 2015

The team was fantastic in helping our family through the purchasing process!! We came in juggling 3 kids under three, and trying to test drive cars and come to agreement on terms and price. Everyone in the facility helps us juggle and make it a less stressful event. Everyone went well above and beyond to help make the process enjoyable and find the right car for us.I will be coming back to Kings Honda for all needs in the future!

Derrick B.

May 31, 2015

Went to test drive a few used mini-vans on Memorial Day weekend, Rob Larson spent a lot of time finding more vans in our price range. Although we were only interested in vans less that 10K, Rob treated us like "New" car customers. Would recommend asking for him. Jenni in finance was also very helpful.

Alexa Lytle

May 28, 2015

Greg Jodrey just sold us our new Honda Civic 2015. He got us an amazing deal and was so friendly showing us exactly what we were looking for! Will be coming back when we are ready to trade in our older car for a bigger vehicle! (Odyssey in our future!) Thank you Greg!!!

Cinci Honda

May 27, 2015

I came in, Dustin Jackson greeted me warmly. We found the exact car I wanted, he made the price a breeze! We will be back and tell everybody we know to come see Dustin!

Cjen

May 27, 2015

I enjoyed my experience. These guys this everything they could to accomodate me and my family . Sales guy sandy was awesome and very knowledgable I didnt think my kids would stay calm enough for me to purchase a car but SANDY handled that he was very patient and out going the exact opposite of what you would expect.

Don Jackson

May 27, 2015

I really was happy with my sales rep Sandy with the good customer service I was even.

jsmith

May 27, 2015

John Deluca was very helpful and provided great customer service!

Ms miles

May 27, 2015

Sandy and Tim are the best they got me me approved when no one else could

jcr slick

May 26, 2015

Came in to browse used and new minivans and walked away with the dream family car - a 2015 Honda Odyssey. George took excellent care of me and helped make my first new minivan experience a great one! Todd in finance helped make me understand all of my warranty and payment options - thanks!

Mmitch

May 25, 2015

I just leased my second Honda from this dealership and will continue to lease, or purchase my 3rd, 4th, and 5th from them as well. The salesman, Eric Spicer, was wonderful ...and really came to understand my wants in my latest Honda and got me exactly what I wanted. I also don't dread taking my car in for service there, as they are always on schedule and are very courteous to deal with. I will continue to take my business to Kings Honda and hope to work with Eric for my next car needs. An excellent experience with this dealership from start to finish...and that is why I call them the "Greatest Dealership on Earth!" because like everyone....I hate the car shopping adventure, but they really have helped to make it a breeze. Enjoy your new Honda! Don't forget to ask for Eric.

Danbogey

May 24, 2015

Greg Jodrey was fantastic. He arrived before the dealership opened and we were all ready to go. I got a great deal on my trade and the service was excellent. Contact Greg at 513-295-9410. You will be glad you did.

CB

May 23, 2015

I recently purchased a car from John DeLuca and he was just so helpful!!! I had a fantastic experience and he is hit so great at what he does

Nick Peyton

May 23, 2015

thanks to John DeLuca! Professional, courteous, and very helpful with any questions i had. My 2014 Honda Accort Sport is a gem...very happy and satisfied. I will be going back again in the future and recommend Kings Honda to anyone looking to purchase a new car. A great car buying experience.

Sara

May 23, 2015

Jonathan DeLuca is an excellent salesman. Professional, helpful, listened to what I wanted and made it happen. I'm so glad I came in to Kings Homda today!

happyhondadriver

May 22, 2015

John DeLuca made this the best car buying experience I've ever had! Well other dealerships and salesman wasted my time, he made me an offer I couldn't refuse and I drove home with a new car right then and there. I recommend him to all my friends and family!

Keith S

May 22, 2015

Let me start by saying my experience at car dealerships hasn't always been the best experiences. However, Angel Hablutzel caused me to change my stance. Angel went above and beyond the call of duty to ensure that my experience at Kings Honda was nothing short of amazing! Her professionalism coupled with a warm smile and attention to detail made me a believer in the spirit of excellence at the dealership! I will definitely buy my next Honda thru Angel at Kings.

LD45212

May 22, 2015

I came in after seeing the 2012 civic on line. I was greeted by Jonathan DeLuca. He showed me the civic and answered all my questions and concerns. I found him very knowledgable about the car. Glen took me in his office to set up the finance and worked to get the best for me. My overall experience was wonderful. I thought so much of this experience that I brought my son there to see Jonathan to buy his first car.

Ralph

May 22, 2015

John was one of the nicest salemen I ever dealt with in buying a car. He made the whole experience great.

Claire Boyd

May 21, 2015

John DeLuca is a very trustworthy man with the best customer service. He is always available to assist you with any question that you may have and assisted my husband and I with finding the car that was perfect for our family of six. John Is the type of individual that pours his all into his work and is dedicated to perfecting his craft. I would recommend him to any and everyone.

JDCRN1

May 21, 2015

I purchased my 2015 Honda Accord from Kings Honda and more specifically Jonh Deluca. Hands down the best vehicle purchase I've ever had, keep in mind I've been through some cars. I don't see my luck changing anytime soon so I'll definitely be back to see John and the Kimgs Honda team, they are awesome!!

Lena Gibson

May 21, 2015

Purchased a Mini Cooper S yesterday, I have been wanting one for about 10 years, so it was a big deal. John DeLuca and Tim O'Keefe did pretty much all the work over the phone, I came over on my lunch break and all I had to do was sign some papers. Literally could not have been any easier. Drove back to work with a huge smile on my face. Extremely satisfied!!!!!! BTW my mom bought a Honda Accord from John DeLuca back in December and also couldn't be any more pleased.

Mike Patterson

May 21, 2015

Very great customer care and service. I would recommend this dealer to anyone of my friends or colleagues.

Vetus S.

May 21, 2015

Let me begin by saying how afraid I was to be buying my first BRAND new vehicle ! As I entered the facilities, I was greeted very promptly and sweetly. I was then directed to John DeLuca who made my nerves settle. He was very informative and intersred in my needs and wants. He is very knowledgeable about each vehicle and we spoke at length about what will best suit me. He explained the entire process as we went along, never in a hurry and asking me if I had any questions step by step. John is very professional yet personal at the same time, making me feel welcomed. I can say I am very pleased with my experience and LOVE my new car. I have already and will continue to spread the word !! Thanks KINGS HONDA & JOHN DeLUCA!

logan.mullins

May 21, 2015

Most folks write negative reviews after getting bad service, however im going to do the opposite. I attempted to get service after making an appointment for a express oil change. Made it two days in advanced as I wanted to be sure i could get it done during lunch. Made the appointment for 11:30, arrived at 11:20 and after waiting one hour i noticed my car was not even taken back yet. Not sure what they consider an express oil change, however after making an appointment to expedite my visit it did absolutely nothing. After 30 min i did ask them how much longer and they said i was next in line. Well after another 30 i confronted them again and was told i was next and but at this time i was fed up with waiting plus i had to get back to work. Overall this is a horrible place to get service. This was my second trip to the service department and this visit was to fulfill a free oil change which was given to me after bad service the first time. I would rather pay full price for a oil change at another dealership versus waste my time going back here.

Anonymous

May 20, 2015

I ask John Deluca for best price. He give me his best price and I buy car.

Bobby B.

May 20, 2015

I have dealt with John DeLuca several times with new Hondas and used cars. He is the best. Very professional, efficient and always makes the buying experience painless. Save yourself time and frustration and ask for John DeLuca every time!

Denise

May 20, 2015

I came to the delearship very skeptical of car salesman and car dealerships, but John DeLuca was very helpful, kind, patient, and professional when helping me to find a car that fit my every needs. I really appreciate John DeLuca and Honda's help, and I love my new car!

DZB

May 20, 2015

John DeLuca has done a great job in sharing options of cars, types of financing and what is the best fit for the customer!

Happy Customer

May 20, 2015

After 3 months of being without a car my wife finally made up her mind on buying a car. She was dead set on a used mini at performance Honda and was having a little trouble with her bank. John DeLuca and the rest of the performance Honda team made sure to get her financed and into the exact mini she wanted. She couldn't be happier and neither could I. I highly recommend Performance Kings Honda and without a doubt highly recommend seeing John and having him put you or a loved one in a car. Great guy that will go to bat for a customer that needs help.

John DeLuca

May 20, 2015

John DeLuca is very professional and makes buying a car a hassle free process. He Def makes you want to buy from his lot every time you want a new car. Very pleased and very impressed with the service he provides! Will Def recommend him to family and friends.

David NKY

May 18, 2015

I purchased a 2015 Honda Pilot on Saturday 05/16/15. Dustin Jackson answered all my questions and made the purchase process a breeze!

pete

May 18, 2015

Michael M at Kings Honda did very nice jobof getting us a used car that was everything we wanted, and was the right price. He helped us through the sales process and after the sale was complete was still making sure everything was what we hoped for.

Kristin513

May 13, 2015

I recently bought a new 2015 Honda Accord and am very happy with my purchase! Everyone was great in answering all of the questions I had. They were very patient with me! Gary Folk was great and even helped show me all of the cool functions my new accord had to offer after my purchase!

MWeb

May 13, 2015

Just bought the new CRV Touring. This is my third CRV and I am very happy with this dealership. George and Jenni were very helpful!

Jim

May 6, 2015

My wife and I liked the professionalism and persistence of Ray Forsee. He was willing to listen to my wife's wishes and was patient enough to find the Accord with exactly the options she wanted. We could tell that he simply did not want to lose business to another dealership.

A child of God

May 5, 2015

All the folks that we dealt with at Kings Honda were very nice & helpful. Our salesperson, Ray made buying a car a truly enjoyable experience. We were happy with the service we received as well as the final cost of the vehicle we purchased. God has richly blessed us & we are truly thankful!

Dave123

May 5, 2015

George was my sales associate and he did a great job asking me questions to fully understand what was important to me as a customer. I have been looking for a car for about 6 months and couldn't find the right car at the right price until I met George. He did a great job quickly answering all my questions. I may buy another car from him in the near future.

carbuyer!

May 4, 2015

Mr. Deluca greeted me with a smile on his face.He listened to my needs and found the perfect car for me . I have always been a Toyota owner and I am pleased to say John found a Honda that would suit my needs for years to come at an AWESOME price! He explained their used car pricing strategy extremely well. This is by far the best car buying experience I have ever had. He worked the entire deal from start to finish. I did not feel pressured nor did I have to haggle with a sales manager!

David

May 3, 2015

We recently bought our new Honda Odyssey and had a great experience. Michael was very friendly and helpful. We would not only recommend Kings Honda, but also Michael to anybody looking to purchase a new car.

Robin

May 3, 2015

I lease every 3 years and I have to say this was the quickiest and most pleasant process this time. There was no pressure to make a decision, they allowed me to take my time and get what I really wanted. If it weren't for the phone calls I received from Gary Champine, I probably would not have started this process before the end of my lease because of my very unpleasant experience the last time. The calls were not pressured either, which I appreciate. John and Jonathan worked with me to get the care I wanted with the payments I wanted to be making. I will definantly go back to Kings Honda when my lease is up again. Thanks again to all that were involved, you guys are great!

Carl

May 2, 2015

I received in the mail an offer to turn in my leased 2013 LX for a new Honda lease or purchase. When I showed up at Performance-Kings Honda, I was immediately referred to Gary Folk who answered all my questions about my options. I was interested in a new Honda Civic because of the change from automatic to CVT and the addition of a right lane camera for a little more safety. Gary Folk was friendly and patient and did not try to push me one way or the other. The employee handling financing was also helpful. Both employees were professional in the best sense of the term.

Christie

May 1, 2015

We have been leasing from this Honda dealership for years. It's always a great experience. They work with you to get the car you want and keep it affordable. Love our new family van! Thanks Andy and Gary!

SD

May 1, 2015

Ray is the most patient, friendly, and knowledgeable sales consultant ever!!! A big thank you to Ray Forsee and Kings Honda for making buying a new car such an easy and relaxed experience. I am loving my new Honda CR-V.

Jayesh thakkar

Apr 24, 2015

I recently traded my 2012 Honda CRV with 2012 honda van with Eric Spicer. He was super cool to work with adn we made the deal in less than 2 hours when I wasn't even sure of buying! :) I was just curious and thinking of \ shopping around for bigger van he worked with me on this deal and made it work.

jk

Apr 22, 2015

Ray and Danny teamed up to make a new Honda lease a comfortable experience. Ray is an affable, friendly professional salesman that got in sync with my needs. Ray also understood what I needed and worked to make it happen as the manager. I will be back in 3 years and hope that Ray and Danny can help me again. In fact my daughter is in need of a new car and based on my excellent experience with these 2 guys she will be coming to Kings Honda this week.

meo64

Apr 22, 2015

I had a very pleasant experience at Kings Honda. The salesman was very helpful & knowledgable. When I did call back for a minor issue he assured me that It would be taken care of and that he would personally help me with it. That kind of dedication means a lot. It's an Above & Beyond trait that really matters to me. During the Finance process Jenni was more knowledgeable than I would've ever thought to be. She asked me specific questions in an effort to SAVE me money. I really needed someone like her to help me thru those little details that I would've overlooked- What a wonderful experience.

top6

Apr 20, 2015

I had to buy a car sort of in a hurry, and Rob and King's Honda was a great help. I pretty much knew what I wanted and what I wanted to test drive, so there was not a lot to do, but everyone was very helpful and made the car buying experience as painless as possible. I gave them 5 stars because I had no problems; that said, this was a pretty basic car buying experience so I can't really speak to what they would be like if I was looking for something obscure, wanted to negotiate, had more time, etc.

congles86

Apr 20, 2015

We purchased a 2015 Honda Pilot. We were pretty sure the pilot was the vehicle we were looking for when we arrived at the dealership. Ray was very helpful and knowledgeable about the car and the different options available to us. What impressed me the more however, was how kind, friendly and engaging Ray was to our kids. It's a lengthy process and young ones get bored easily but Ray didn't mind dealing with the added stress of having the kids there and was very interactive with them. Thank you for taking good care of us!

jerodfritz

Apr 17, 2015

If you make it out to Kings Honda in Cincinnati Im sure you will be well served by any of the staff, but if you're fortunate enough to be greeted by Ray you'll be certain to have a good experience. Ray is one of the most affable people you will ever meet, and he makes finding a new automobile an informative and enjoyable process from beginning to end. When we arrived we were not sure whether or not we would find an auto to fit our needs and budget, but ultimately he worked with us to lease a new car with a good deal on our trade-in as well; we couldnt have asked for better experience. Even the Finance team, with Steve and Danny, have a genuine interest in making a solid deal with the customer. We'll be spreading the good word to our network. Thanks again to the whole team at Kings Honda and we look forward to seeing you again for our next car.

DFWM

Apr 16, 2015

My wife reccently called the Srevice Manager, Ash, at this dealership to arrange for an airbag recall to be done on our vehicle. He told my wife that Honda would not supply a rental car for us while the car was waiting to be fixed. This is a total lie, as my sister-in-law is currently having her airbag replaced and she will have a rental for over three months while the part comes in. Ash promised to call back after his lunch but did not, so I called back, only to be hung up on twice before using the direct line to service. He then told me that Honda would not supply an overnight rental for the car...again...a complete lie. AVOID THIS DEALERSHIP AT ALL COSTS!!!!!

jancsics87

Apr 14, 2015

We purchased a 2015 Honda Pilot Touring. Mr. Forsee was able to answer all questions we had about the vehicle and was even able to get us the highest end model at a rock bottom price. We chose Kings Honda because we received the outstanding customer service that other dealerships didn't provide. Mr. Forsee even took time on his off day to help us out with questions we had.

atip4autism

Apr 11, 2015

Bob took the guesswork out of choosing a car, and through his psychic powers, had the perfect car lined up for me to lease. I am delighted with my Accord, and wouldn't have done anything differently.

Disappointed

Apr 9, 2015

In the interest of fairness I want to give an update of what has happened since my previously posted review. I received a phone call from Andy(Sales Manager) who said he wanted to reach out to me about my review of the dealership on this web site. I was a little taken aback at first because at no point are you asked for any personally identifiable information when placing a review - but given the detail of my review I can see where it wouldn't be difficult for them to figure out who I am. Any way, Andy said he was concerned about my negative experience and wanted to know what he could do. I explained that I don't give criticism for the purpose of seeing what I can 'get'. We talked a bit about why I am unhappy and I believe he is interested in changing my opinion of his dealership. He made me some offers to try and rectify some of what wasn't handled well and I reiterated that I would stand by the commitment I made in signing the paper work. I am still very disappointed in the fact that I was misled about a few things and regardless of Andy's efforts there will be some trust issues from here on out - as they say 'first impressions are lasting impressions'. But having said that the fact that Andy took the time to reach out, listen to my concerns, and says he will address what happened to me says something about his interest in my satisfaction. He didn't have to contact me and I am appreciative of the effort. He did state 'We are not in the business of selling a car to someone to have them not come back'. He did insist on buying us dinner to make up for the long wait to do the finance portion of the deal - not necessary but appreciated. I will retract my statement about not buying another car from here but rest assured any future business will be done with a watchful eye.

Happy Honda Civic

Apr 9, 2015

Don Ennis & Ray Forsee made the buying experience stress-free. You should ask for them by name, they will treat you right. New or used.

Disappointed

Apr 6, 2015

My wife were in the neighborhood so we stopped by the dealership. We were greeted by Steve J. and we started talking. I explained my situation and told him I was looking at the Accord Sedan as they were pretty much what I was looking for. He was very good at listening and showed us and explained all the different trim levels and what they included. I liked the EX model and expressed a interest in a test drive. He took my license and went to get keys. He came back out with Angel who had been trying to contact us based on the online app I filled out. Steve took us out and I decided I was interested in crunching some numbers. Now it gets confusing, Angel comes over and we discuss a few scenarios. We settled on the lease but the numbers weren't quite what I was expecting (red flag). I didn't question it immediately because I initially was thinking the higher payment was due to taxes, title etc. She made a comment that there was a $200 charge for mud flaps and they put them on every car and she wanted to be 'transparent' about thing. She then briefly and quickly mentioned the car had 3 years of 'free oil changes and maintenance'. She then asked for my insurance card and said she would make a copy and set us up with a finance person (I honestly can't remember his name). Steve then came back over and started explaining the appearance package warranty and how it covered stone chips and interior stains. He said we would need to bring the car back to have the protection applied to it. At this point I'm thinking wow, they really take care of people - car comes with a protection package, and maintenance, oil changes for 3 years not bad (although my Father and Sister both have Toyota's that have life time oil changes.) Then we waited for nearly an hour and a half to see the finance guy. By then I was getting a little irritated and my Wife just wanted to leave. He did come out at one point and apologized because they didn't have enough office space and someone else was using his office. I'm diabetic and it was past noon and I was going to need to find something to eat soon. He finally got us and we started signing paperwork. I am usually very diligent about what I sign but we had waited so long, my Wife was DONE, and I needed to eat so we pretty much blew through the paper work (see where this is going?) He did explain the appearance warranty and gave me a box full of stuff and said it comes with the warranty but not using it won't void the warranty. After we finished Steve met us and wanted to explain all the features in the car and sync my phone. At that point my Wife got in our old car and left. He spent about 30 to 40 minutes going over everything (I appreciate making sure I had a chance to see everything) I left having set up a time the next Tuesday to have the 'appearance' package applied. On Tues. while I was waiting I asked Steve about how the oil changes and maintenance worked. He was confused and I explained that I had heard the car had free oil changes and he said said 'no - Honda has a gas and go package but that is at an additional cost and to his knowledge I didn't get that. I left thinking I had misheard. I got home and it was bothering me so I got the paper work out and I did have the gas and go maintenance package as well as the appearance package and PAYED for them. Now is signed the papers so I take responsibility for having these 'add ons', but I do take exception to the fact we were led to believe these were included with the car (at NO time were we ever told these were for an additional cost - so much for 'transparency). Also there has been absolutely no follow up since I left the Dealership last Tues. I love my car but if I own another Honda it won't come from here. The sad part is with a little communication I probably would have been OK with them. I would prefer to speak with them but they haven't contacted me and I have no clue who to contact (not sure I want to at this point)

Ankur

Apr 3, 2015

I purchased Honda accord on 03-Apr, and I am very very happy with the way I was treated.I was attended by Raymond Forsee, he is an excellent sales consultant and he made sure that we are comfortable and get all answers needed. I am not hesitated to say that one of the major reason to but this car from Kings is Raymond.great service, great behaviorrgds Ankur

Missgregs13

Apr 3, 2015

About a year ago I purchased a certified preowned Honda from this dealership. Had a great experience and loved the car. When I got into my accident last month, Nathan Myers was right there to help me with the process of dealing with a totaled car and getting another vehicle. I was lucky enough to work with the same three gentleman who helped me purchase the civic a year prior as well. So professional and constantly looking to get me the best deal possible. Not pushy, understanding, and kind. They will always have my business

Chris

Apr 1, 2015

If Honda would manufacture trucks again I might not ever go to another dealership! Joe Klosterman made this process easy and extremely streamline! I would highly recommend Kings Honda to anyone looking for a new or used Honda!

flash0171

Mar 30, 2015

Rob Larson and the staff of Kings Honda are terrific. If you're considering purchasing a Honda somewhere else, you need to stop..slap yourself...and go see Rob instead. True professionals, great finance department, and speedy delivery process. And if that's not enough reason to buy there, the price was also on point. What else can you ask for?!

Becki

Mar 30, 2015

I purchased an Accord from Bob Moeller, a perfect customer service salesman. I got a great deal and if I am in for routine service, Bob greets me by name. Mentioned him to friends, and I will be back to see Bob and Kings Honda!

flash0171

Mar 30, 2015

Very quick and easy. These guys are true professionals and treat you like royalty. They also have a huge inventory to choose from. I leased my new Accord from them and I wouldn't hesitate to send my friends and family there.

ali

Mar 29, 2015

Just bought my first car from Bob Moeller. He was so patient with me and all the questions I had. Could not have asked for a better experience. He made what could have been a very stressful experience one that I won't forget! Perfect for first time buyers!

Buford

Mar 29, 2015

Bob Moeller was our Salesman. He does an outstanding job- friendly, knowledgeable, very straightforward, and easy to work with. I highly recommend Bob and Kings Honda to everyone!

Emmewt

Mar 29, 2015

We've now gotten 4 cars from Rob and will continue to be loyal. We recommend him and Kings to everyone we know! Thank you!

hylandsedge

Mar 29, 2015

I have relied on Bob Moellers experience with the purchasing of all my vehicles,family and business, over the last 25 years. His knowledge is invaluable and appreciated.

denningja77

Mar 27, 2015

I only started out wanting to test drive the car. After meeting Gary Champine and testing driving the vehicle I found my self purchasing the car that day. Gary was super friendly and not pushy. He was knowledgeable about the hybrid SUV even though it was a Toyota. He was extremely patience and helpful while inspecting the SUV. After my decision to buy he worked tirelessly to get me a better deal for the SUV and my trade-ins. He made sure we were well hydrated while waiting for the finance to be completed. The SUV was ready to drive in a couple of days to allow for a complete detail and car mats to be delivered. I am very satisfied with my purchase and would HIGHLY recommend Gary Champine to anyone.

bbistor

Mar 26, 2015

My wife and I went to Kings Honda to look at the 2015 Odyssey, ready to buy either that or the Sienna. We like Kings because several dealers are in one location. The sales rep at Kings Honda was great (Michael Miglio). During the Odyssey EXL-RES test drive, he told us all about the car and its features. After the test drive, he was easy to work with on finding a price everyone was comfortable with. Before pulling the trigger, my wife and I wanted to look at the Toyota Sienna (Honda was our first stop because they close earlier, 8pm vs. 9pm). After 5 minutes in the Kings Toyota dealership, my wife and I agreed that a test drive in the Sienna was not necessary. The Kings Toyota dealer staff seemed exhausted and less enthusiast to work with us. Also, the 2015 Sienna did not seem nearly as "nice" as the Odyssey that we drove - even the top Sienna with fancier leather and fake wood trim. We headed back to Honda, grabbed Michael and the deal was finalized in no time. After some paperwork, we drove off in a 2015 Honda Odyssey EXL-RES and could not be happier. We struggled with the "should we get a minivan or SUV" decision for a while, and after driving a Hyundai Santa Fe for 4 years we were ready for more room and better fuel economy. My only regret is that we did not buy the van 4 years ago, when we bought the Santa Fe. After realizing that by having kids we are by default no longer "cool", there is no need to keep up the charade that we were trying to keep up with the SUV. Now, my wife and I fight over who gets to drive the Odyssey and who is stuck with the Santa Fe. She won. :(

Palugasm

Mar 25, 2015

Bob Mollsr really made me feel comfortable when I was there making the decision to repair my car. The expensive repair felt very worth it and satisfying when you have a sales man that great! Thank you Bob, and kings honda

Ken Finke

Mar 24, 2015

I had Bob Moeller as our Salesman. He was great. He was friendly, knowledgeable and easy to work with. He answered all our questions quickly and with no double talk. I like to deal with a straight talker. I can't say enough about the dealership and everyone there.I would recommend him and the dealership to all my friends.

dlorfeld

Mar 23, 2015

After 217,000 miles on my 2000 Honda Civic, it was time for an upgrade. Working with Bob Moeller made the process simple, easy and enjoyable. He was extremely knowledgeable and helped me the entire way. I could not have asked for anything more from Bob and Kings Honda.

anne

Mar 21, 2015

Very poor customer service, When I bought my crv the spare key was missing. I had to come back the following Saturday to get a new key I also asked on pricing for a cargo cover. I waited over an hour and a half to be told they did not have the key and it had never been ordered. The girl in customer service said she was very sorry and that the service manager was informed of the situation and that because I would have to come back again next week the cargo cover would be taken care of. I left a little frustrated that it took them that long to tell me that they didn't have the key but happy they were going out of their way to take care of me. I come back a week later and had to wait 2 hours for a key they misplaced this time and to be told I was nuts to think they would give me a cargo cover. Pretty much "see you don't let the door hit you on the way out". I live 45 minutes away and because of their incompetence I wasted a good part of two beautiful Saturdays in their waiting room and then dismissed by a very rude service manager.

Dborreson

Mar 21, 2015

Ray made everything very easy. We were there for a very long time with our 3 kids who were getting a little crazy, but Ray was very patient and helpful the entire time. I can't say enough about the dealership and everyone there. Thanks!

Kborreson

Mar 21, 2015

Ray Forsee made a great experience for us purchasing two vehicles at Kings Honda. We knew we wanted to trade in our old car for a better one and up grade our van for our growing family. We were nervous about how frustrating that might be and we didn't want to spend all day shopping around. He made the process simple, friendly and relatively quick. He helped us find everything we were looking for and wanted in both vehicles. Jenni was a sweetheart who helped made the paper work process quick and easy and Danny helped to work with us on our trade in. We appreciated everyone who helped make it possible. Thank you.

Jmg

Mar 18, 2015

Disappointing experience. Did my research on price of used Civic. Made it clear from the start of pricing I would pay cash if Kings would accept a figure. Got the usual "I have to talk to the manager". After 2 rounds the sales manager appeared, never introduced himself and lectured me on how negotiations are about how each side needs to meet halfway. His attitude was as if he took the negotiation personally. We walked. We had to figure out who the sales manager was by going to the website. Sales associates were fine to deal with.

BrianF

Mar 16, 2015

I have had bad experiences in the past with the purchase of my old Honda Pilot. This time around Gary called me and ensured that if I leased a new Pilot he would personally make sure that there were no issues and as of this moment, it could not have gone any smoother.Gary pulled both my old pilot and new pilot into there service area and stayed hours after his scheduled shift to help us transfer our stuff. First thing in the morning he called us to make sure that my wife was schedule to get our roof rack installed. Gary did a great job!

1964knucklehead

Mar 15, 2015

My family has purchased four vehicles from Rob Larson over the past three years. We have received excellent service and maintenance from King's Honda and especially Mr. Larson. Rob made the buying experience pleasant, even funny. Most of all he negotiated excellent deals for our purchases. Mr Larson has assisted with scheduling any and all maintenance. We are completely satisfied with our cars and experience at King's Honda!

NX8LGary

Mar 14, 2015

I had purchased at Kings Honda a couple years ago and was looking for a newer car. I went back to Rob Larson and Christie who had helped me before. They were again very friendly listening to my wants and needs. They took may trade, gave me top $$, and made me a very good offer on a new 2015 FIT. Todd Loux did the financial paper work as he had done also a couple years ago. Danny and Nate both did an excellent job helping me from the management position. Buying a new car is very stressful for me. Yet, Kings Honda and it's staff worked me through it in what I would call a very pleasant experience. I would say give Kings Honda a try, you won't be sorry!

Wiser now

Mar 13, 2015

Buying here is not recommended. I was very disappointed the "price they quoted" was not the price I paid. Instead, hundreds of dollars of bogus fees, mandantory mud guards, and/or duplicate fees were added to the price. Nowhere in my price quote was anything about mandantory mud guards, duplicate, or excessive fees. Instead, the sales manager quickly insisted on switching from car "price" to "payments", against my protests. Now I know why, its because hundreds of dollars of extra dealer profit were buried there. When I asked the sales manager what the residual value of the lease was, he responded, "too much". The sales manager also refused to itemize the fees in writing or email, for obvious reasons. I had to contact top management to get the fees itemized, and there remain hundreds of dollars of unaccounted for fees. Read your contract carefully if you bought a car there, and complain to the Ohio Attorney General if your price paid includes duplicate or mandantory bogus fees as mine did. Better yet, simply select a dealer with a better reputation. This experience has soured my opinion of Honda.

DavidTaylor

Mar 13, 2015

I just purchased two new vehicles from Robert Larson, a great experience. It was a pleasure working with him and his staff. He put my wife and kids in safe reliable vehicles. Rob made each aspect of the experience just perfect. My Wife and I couldn't drive the two vehicles home the night we made the deal. The next afternoon we arrived to finish up paperwork, the car lot was absolutely packed! Rob searched through the crowd, found us and quickly walked us out to see the two new vehicles, both topped off with fuel and washed, absolutely no delay despite the busy weekend. I would highly recommend Robert Larson!

ashley-

Mar 12, 2015

I had the absolute best experience at Honda. I was helped by Daryl storms and Tim O'Keefe. I am a first time car buyer and my credit was just average. Instead of making me feel bad about it or pressure me into a higher payment they worked with me to find something I would like and I could get the best deal on. I was amazed at how relaxed and non pushy they were. I felt very comfortable and they were not trying to pull the wool over my eyes. Ended buying an awesome car and even after I purchased Tim called me back saying another bank accepted me and my interest rate could be lowered. I thought that was great customer service because he had already got my sale. I had an amazing experience and we will be back again in a month to purchase a car for my brother!

lindam

Mar 12, 2015

Bob Moeller made my decision and purchase very pleasurable!! This is the second time that I have worked with Bob. Everytime is always professional and courteous. Whenever I have a question, he always has an answer for me. I would highly recommed Bob Moeller for any future purchases!!

CarliHudson

Mar 9, 2015

My experience with Bob Moeller was top notch. He knew what was best for me safety wise, and financially. It was a pleasure working with him and he really took the time to make sure that the car that i got was perfect for me. Thank you so much Bob!

fireguy402611

Mar 9, 2015

I just recently leased my very first new car from Kings Honda. Bob Moeller made this the easiest experience I have ever had at a dealership. I came in and told him what I was looking for and just like that I was behind the wheel of my 2015 Accord Sport. The car is perfect for me and I couldn't be happier with the service he provided me with. Thanks Bob!

torihudson

Mar 9, 2015

Bob Moeller has been incredibly helpful in getting my daughters in safe and reliable Hondas. I refer anyone who is looking for a Honda to Bob Moeller. Not only is he knowledgeable, he has great follow-through, is very trustworthy and a pleasure to work with. These are very important traits to me as purchasing a vehicle can be a very stressful endeavor.

mucluran

Mar 3, 2015

I leased my Honda CR-V from Kings Honda, and I have never been so happy! I've had Hyundais and Volkswagons, and this is my first Honda. I can't imagine ever driving something else!

nm126203

Mar 3, 2015

Just leased a 2015 Civic from Bob Moeller. Great customer service and I was in and out very quickly. He listened to what I wanted and found me the perfect car!

mwebb

Mar 2, 2015

It was great working with Rob. He was able to find us a deal on the van that we wanted at the price that we wanted. Todd in finance was a joy to work with and was able to locate the financing that we needed to make the deal happen.

cshaffer

Mar 2, 2015

I purchased this vehicle 2 months ago. When it was purchased, the check engine light was on. I asked to have it checked before driving off the lot. The sales person I worked with told me it was and that everything was fine. Nothing to worry about. When I drove off the lot, the check engine light came back on, but I was told it was a faulty sensor and I had nothing to worry about. It has been all downhill from there. From the beginning, it had trouble starting. It would chug but wouldn't turn over. I figured it was just from the cold. It always started the second try. But now, two months later, it has broken down. It will turn on fine and run for about 10-15 minutes until the engine is warmed up. After that, when accelerating and it reaches 2000 RPM, it begins to chug and lurch, as if misfiring. It will begin to sputter and eventually has white smoke coming out of the engine. As soon as this happened, I had it towed to Kings Honda to have them look at it since that's where I bought it only 2 months prior. Upon arrival, I was guided to speak with the sales manager. From the beginning, he was very rude to me. He was very defensive and could not seem to understand why I would bring it back to where I bought it. He agreed to have it checked out the next day and let me know. The next day, I was told they found sludge buildup and cleaned it for me and that it was all better. I went to pick it up and decided to drive it around to check. Sure enough, within 10 minutes, it started again, chugging and not accelerating. It was if he had not listened when I explained what was going on and then didn't test drive it once it was "fixed." I immediately took it back in and insisted that the manager drive it himself to feel what was going on. He was smug about it and told me repeatedly, "I don't know what you want me to do." He took it back to the shop the next day and he came back to tell me that they don't actually know what's wrong with it. It might be something that will cost me almost $300 but that might not fix it. He forced me to remove my car from the lot after 2 days, even though it was not in drivable condition, because they "didn't have space for it." He now refuses to help me in any way because we "can't prove" there was anything wrong with it when I bought it. He has continued to be extremely rude on the phone and is defensive, as though he knew something was wrong with it. I understand I bought it "as is" without a warranty, however, under Consumer Sales Practices Act of 1972, it states that I am protected from deceptive sales practices.

ladybug

Mar 1, 2015

We purchased a 2015 Accord. The Price was right and the people we worked with were very knowledgeable and very nice. We love our Accord, its a great car.

Wvaske

Mar 1, 2015

I was looking for my first truck and had been to several other dealerships. Every time I walked into the door I was immediately pressured into buying a car on the spot. Not at kings Honda. When I walked in I was greeted and talked to like a normal person, not another sale. Danny and Mark worked together to get me the best deal possible and found me the perfect truck at an unbeatable price. They really came through for me

Ryan

Feb 28, 2015

I found a great deal on a car online and went to the dealership to test drive it on a Friday night. I told the salesman that i would let him know my decision in the morning. I called as soon as they opened and told the salesman that i was going to purchase the vehicle. I explained that i had to get a cashiers check and i had to get insurance on the vehicle before i came in. He told me that he would pull the vehicle off of the lot and it would be ready for me when i got there. I got the cashiers check and got insurance on the vehicle and drove to the dealership which is about 40 miles from my house. I was told that my salesman was with another customer and he would be with me shortly. I waited for over an hour before he came to tell me that they had already sold the car, I couldn't believe it! The salesman ran off to deal with his other customers while i was left talking to the internet saleswoman. She explained that my salesman was new and forgot to tell anyone that i was coming in to buy the vehicle. I explained to her that i had already insured the vehicle and had gotten a cashiers check as well as drove close to an hour to get there and that i was not happy. She told me that i could go outside and look at other similarly priced vehicles and she was going to talk to the manager. I walked around with my wife in the freezing cold looking at vehicles for 10-15 minutes by ourselves. No one even came out to show us anything! I had no idea how many miles were on these cars or what year they were! When the the manager, Nate, came out to talk to me he practically blamed me! He explained that i was aware that the car was a good deal when i test drove it the previous evening and that i should have known it was going to sell fast. I told him that i was aware but i had called and i was told that the car would be there. Then he told me that they can't hold cars for people which is the exact opposite of what my salesman and the internet saleswoman said! My salesman told me he was pulling it off of the lot and the internet saleswoman told me that if i would have called her she would have made sure it was pulled off of the lot. The only reason it wasn't was because the salesman had forgotten to tell anyone. All in all I'm glad i didn't purchase the vehicle from them. I wouldn't want to help fund an establishment with such poor customer service. I just wish i would have read some of these reviews first. I could have saved a lot of time and a giant headache! Don't waste you time or money!!!

Chai

Feb 26, 2015

Dustin from Sales has been great to work with and he has provided me the best both in price and service. I would recommend this dealership and Dustin in specific,at any given time.Thank You Kings Honda for making my first car purchase so awesome :)

reynold28

Feb 20, 2015

Once again, Rob, Jeremy and Kristy made our visit both productive and enjoyable. Enjoyable is not a word I normally use to describe a visit to a car dealership. However, Kings Honda seems to understand it from a customers perspective. Love the Civic, see you next time.Thanks,John Toepfer

sunset

Feb 20, 2015

I purchased a 2015 CRV Touring model in Feb/2015.After pricing the car with other Honda dealers in the area, Kings was the clear winner!The overall experience was great and kudos to both Don Ennis and Angel for all their assistance in making it a very smooth buying experience.Kings Honda is the place to go to buy a new Honda in Cincinnati!By the way, great car!

Mayflower

Feb 12, 2015

You may not be super heroes, but last Wednesday it certainly felt as if the Honda team was fighting adversity and turning hardship into victory. My 4 year old car was never going to run again, and I didn't know how I could continue paying off my old car and make payments on a new one. John and Glen suited up and in very little time I was back on the road in a new Honda Fit! Just goes to show that heroes don't all wear capes. My Fit is reliable, safe, and getting leukemia positive cats to their vet appointments with the greatest of ease. It gets great gas mileage and has an affordable monthly payment. Sounds like victory for the good guys to me. Thanks, John and Glen, you really came through! All the cats at Mother Mayflower's Animal Haven send you a hearty paws up for their purrfect new ride.

Rebecca

Feb 4, 2015

John Deluca is my superhero dealer! He got me into my dream Honda CR-V for what I needed it for. He made me feel at ease and respectful. Gary, Todd, and Nate have a hard job and all made my process smooth. I will recommend this team to everyone!

duhbruzer

Jan 31, 2015

"Bumper-to-bumper warranty" didn't cover battery. Or "check engine" light. TWICE! Once locally and once in Maine. I had to fight for reimbursement for service in Maine. Dealership has gone to xxxx since it was bought by Kings Honda from Century Honda.

Jennireinhart

Jan 30, 2015

I had a great experience buying my first car thanks to Rob at Kings Honda! I Couldn't be happier with my brand new Honda Fit :)

HondaCBR

Jan 20, 2015

After a long dispute with Kings Honda Andy agreed to issues a check for $35 to correct a sales ethics issue. He has not followed through on the agreement that he offered! Avoid Andy French if at all possible when visiting Kings Honda!

pennylane999

Jan 19, 2015

In my most recent 2 visits to the Kings Honda service department I have been extremely dissatisfied with the service I received, and they don't care at all! My first visit was a rather complicated process (a potential recall issue) and I asked to speak with the Service Manager, Ash Mall, to explain why I felt that my service was poor. I called him three times without a returned phone call. I would have never gone back to the dealership if it wasnt for a new issue that mysteriously popped up after they had my car in their shop. So, I brought the car back in to ask about this new problem. They didnt even care to listen to what I was trying to explain to them. They spent about a whole 15 minutes looking the car over to conclude that there was no issue at all. But still, no returned phone call from the Service Manager. When I returned to pick up my car I asked to speak with Ash Mall. I was taken into his office with my boyfriend and the Service Scheduler with whom I was working with. Ash barely let me get a word out. The conversation pretty much went like this: Your car is working as its supposed to, according to the Owners Manual, You need to take ownership of your vehicle and stop blaming everyone else, I dont want to hear any more about the recall issue, Im done with it, If you have a problem with me, take it up with Corporate Honda so on and so on. He told me that I had only been there once previously (about a year prior when I came in for an oil change), and that he didnt really mind if I didnt come back ever again. He said I was welcome to take my car elsewhere. When we left the office, the Service Scheduler told me that she couldnt believe that he spoke to me that way and that she was sorry. Pretty pathetic if you ask me your own employees can see that you are out of line! I have left 2 messages with Bob, the GM. The phone calls have NOT been returned. I have complained to Corporate Honda, but they told me that dealerships are independently owned and that all they can do is take record of my complaint. How in the world could this service department possibly be award winning?! They clearly dont care enough to even show respect to their customers. I guess if you have a complaint, you arent worth their time. I will never, ever go back again!

Sarah

Jan 13, 2015

In my most recent 2 visits to the Kings Honda service department I have been extremely dissatisfied with the service I received, and they don't care at all! My first visit was a rather complicated process (a potential recall issue) and I asked to speak with the Service Manager, Ash Mall, to explain why I felt that my service was poor. I called him three times without a returned phone call. I would have never gone back to the dealership if it wasn't for a new issue that mysteriously popped up after they had my car in their shop. So, I brought the car back in to ask about this new problem. They didn't even care to listen to what I was trying to explain to them. They spent about a whole 15 minutes looking the car over to conclude that there was no issue at all. But still, no returned phone call from the Service Manager. When I returned to pick up my car I asked to speak with Ash Mall. I was taken into his office with my boyfriend and the Service Scheduler with whom I was working with. Ash barely let me get a word out. The conversation pretty much went like this: Your car is working as its supposed to, according to the Owners Manual, You need to take ownership of your vehicle and stop blaming everyone else, I dont want to hear any more about the recall issue, Im done with it, If you have a problem with me, take it up with Corporate Honda so on and so on. He told me that I had only been there once previously (about a year prior when I came in for an oil change), and that he didn't really mind if I didn't come back ever again. He said I was welcome to take my car elsewhere. When we left the office, the Service Scheduler told me that she couldn't believe that he spoke to me that way and that she was sorry. Pretty pathetic if you ask me your own employees can see that you are out of line! I have left 2 messages with Bob, the GM. The phone calls have NOT been returned. I have complained to Corporate Honda, but they told me that dealerships are independently owned and that all they can do is take record of my complaint. How in the world could this service department possibly be award winning?! They clearly dont care enough to even show respect to their customers. I guess if you have a complaint, you aren't worth their time. I will never, ever go back again!

EGUEMEZ

Jan 9, 2015

I came in for service, and left with a new car. The sales representative was very helpful, and willing to work the best way possible so the outcome was a win-win for both parties. The sales manager was also very accommodating (and glad to see he's gone up since 3 years ago when he was my sales representative). Overall King Honda feels like a big family, one I am glad to be a part of.

Richmondjw

Jan 9, 2015

This was our 2nd purchase at kings Honda. We were not disappointed with Rob. He was professional, knowledgeable, helpful, and very patient. I will recommend him to anyone.

cincygeek

Jan 3, 2015

Brooke is fantastic at customer service. My daughter bought a car this weekend and the salesman we got stuck with (Gabriel) was so bad we almost walked away, but the price was too good. Brooke really saved the day and turned a bad experience into a very happy one. Steve in finance was great as well. Thank you so much!

Al

Jan 2, 2015

Mr Will Parks was very rude, untruthful and forceful during my car buying experience. To start with, he just showed me one car to choose from and when I asked him if they had any other cars that I could look at, he rudely replied "No". During negotiation of trading my car in, Mr Will Parks took possession of my car key and would not return it me at all. He had a price offer that I was not comfortable with and he was not agreeing to my budget offer. I kept requesting him that I would like to leave if he would return my car key (which I had not traded in yet), but he wouldn't listen to me and kept arguing and forcing me to accept his offer. Later, another rampager tricked me saying they will accept my offer and made me sign a few documents and finally when I met with the finance manager to sign the contract they gave me the same price offer that Mr. Will Parks was forcing me to accept. When I refused, they called in another Manager, who started yelling and threatening me. He came so close to my face with and yelled at me that I am wasting their time and it was their time to go home and so I better do what they wanted me to do. I was in great fear and kept requesting him not to yell at me and talk nicely, that I was giving him respect and he can be respectful to me, but he replied it was his time to go home and he did not want to waste any more time. When I asked him if that is how he talks to his customers, he replied that I was not his customer until I sign that contract.I finally had to sign the contract at their offered price.Mr Will Parks also made a comment that "We want to see PEOPLE LIKE YOU here often"I feel insulted, discriminated and taken advantage of.(After all this, I forgot to take my personal documents, cheque book and license plate from the car I traded in, and I had been trying to reach Mr Will Parks on the phone so that I can get my personal and confidential belongings back, but he puts my call on hold and then hangs up, and never return my call. I am scared to visit the dealership)

DaveYaeck

Dec 28, 2014

Walking in today I knew that I would be working with friendly people because of my first purchasing experience with them, Jeff Kaplan was the first to come up, and he was very nice, but what really gave me the confidence that this is where I need to be was when he looked in their system and came back and told me that because I had worked with Robert Larson before, Jeff was gonna hand me back to him because they roll on integrity and not take someones customer. That was REALLY COOL. Rob and I had great history from the last purchase in 2012 and it was like we did not miss a beat. I walked in, and told him exactly what I wanted and since he knows that I don't "play the game" we got down to business and his honesty, along with his friendly personality once again one me over. Another be plus with working with Rob, was his right arm Christie Cartolano. Because of my outgoing personality, we hit it off right away and she too is such a tremendous asset to the team at Kings Honda. Finally working with Steve Lienberger was also a Joy. I was in and out of his office within 15 minutes and everything was clear and concise, along with Steve's great attitude :)Bottom line is I came, I saw, I got, and was out of there in half the time that most car sales take because of Rob and Christie's Professional, efficient, and beautiful attitude to their task of making the customer feel like they care and are important to them.I have been a Honda man most of my life, and with the easy dealings on Saturday once again, not only is Honda where my family will stay but Kings Honda is where we will buy/lease all our cars.Thank you again so much everyone, and have a Happy and Blessed New Year!!!Dave Yaeck

Dan

Dec 18, 2014

Gary Folk and the Kings Honda team did a great job answering our questions and providing quotes so that we could decide between buying and leasing. Gary was very patient, prompt and courteous. We wanted to buy from Kings Honda because it is 2 miles from our home. Gary made sure we didn't need to go anywhere else!Dan & Beth

I8P

Dec 18, 2014

I had a good experience visiting the service department. Somehow, Kirk knew I was in a hurry. I had tried to change a bulb and broke it. Took it in for a regular service and to fix this. No charge for the bulb. Great at keeping me posted on the work too.

Autumn12345

Dec 13, 2014

The sales person I worked with is Dustin Jackson. The manager is Nate. Both are great people. Very friendly and, most importantly, willing to make a deal. I had a wonderful experience and highly recommend the place.

Renee Thomas -Miles

Dec 13, 2014

Car did not start at 1st said oh it's battery, they got the car started so we went ahead and test drove it! While we test drove the doors began opening while driving, snoise was ringing but seat belts were on and brook still tried to sell us the car not concerned about the safety of our 3 kids! Glad we left and Rick hubble took care of us at beechmont ford! Run away from this place because they tried to sell us a clunker!

william.grote

Dec 11, 2014

Rob was great!!!!!!!! Thoughtful, courteous, helpful and professional. Rob took his time after the sale to help us become technically sufficient with the car. We would differently recommend Rob and Kings Honda.

mrhuther

Dec 10, 2014

Rob Larson took care of us 100% He always answered our questions and called us back quickly. He was patient with us and never pushy. He wanted us to be happy with what we got and we are! Thank you so much Rob

acmoore

Dec 9, 2014

Words can't even come close to what an amazing experience I had at Kings Honda. From the beginning to the end...Kings Honda has some Top Notch Employees! The BEST Sales Reps that I have ever seen. I had the great pleasure of working with two, and both Phil and Angel made my experience of buying a car so much easier. I never felt pressured, and most of all..they were there to help me from the beginning to end. I would recommend Kings Honda and either of these two wonderful Sales Reps to anyone. Thank you Kings Honda!!

jaws555222

Dec 2, 2014

This is my fourth Honda car dating back to 1999; Accord, Pilot, Fit & now a 2015 Pilot. It was not a matter of me buying a Honda but rather which dealer I felt most happy comfortable buying a Honda from. When it came to price, convenience and friendliness Kings Honda was a notch above the other dealerships. From the minute I walked in the door working with Gary, Andy & Glen was an absolute pleasure. They answered all my questions quickly and concisely and never left a doubt in my mind to go to another dealer. No issue was too big especially when I changed the color of the car that they did not have on their lot and had to find at another dealer the same day.Thanks for a great experience and see you in another 4 or so years for my next Honda!

connie52

Nov 30, 2014

the experience was professional and as painless as can be expected when buying a car. Rob was patient and was able to answer any question I through out to him. I would reccommed him and the dealership to everyone.

bradheinrich123

Nov 26, 2014

Have you ever had one of those weekends where nothing at all went right? Well that is what I was in the middle of, when after working on my 1982 Jeep all day again, I just said I had enough and decided to purchasze a new car.I found a Honda Civic online that I liked located at Kings Honda. I went through the Pre-qualification online and was called within minutes by Ms. Petalver who is a Sales Rep at Kings Honda. I have had some credit issues in the past so i wasn't sure how I would be treated or even qualify?Ms. Petalver was absolutely great from start to finish through the purchase of my new Civic. She treated me with respect, profesionalism, and was very knowledgable of the car. I had my 20 year old Son with me, and he even said how impressed he was with the way we were treated. But from the start all the way to working with Mr. Standafer in the Finance Dept, just a great experience!Thanks Gulia and Glen!BH

nurseob123

Nov 24, 2014

On Thursday November 13th I headed up to Kings Honda after speaking to Syde the salesman about a 2006 Cobalt they had for sale mind you I live 45 minutes away. I arrived early afternoon to test drive this car for my daughter who recently was rear ended at a red light due to someone texting and driving and her car was totaled. I was very excited because she really wanted a cobalt and from the pictures on the website the car looked perfect for her. Syde took me out front to the car and all four tires were flat and the front tire had a nail in it so it had to be repaired. We test drove the car and I heard some knocking coming from the engine and Syde continued to blame it on the tires having rusty roters because the car sat for a while. Then we pulled it around for their used car mechanic to look at it and he said that he really didn't hear what I was hearing and that it was probably just the tires. So being that I'm a single mother and have some experience with cars I trusted him. I then told Syde the price I would pay out the door and that I would be paying cash that I DID NOT want my credit ran because it would be a hard hit on my credit report. He told me that they would not run a credit check. They excepted my offer and the car was mine. I then explained that I would have to run home to pick up my friend because she would have to help me get the car home. I filled out the paper work signed the papers for the title (so I was told) and left to get my friend. I returned about 2 hours later to pick up the car it took Syde about an hour to get things ready for us to leave. Picked my daughter up in her new car at school and the excitement was priceless. My daughter had her car for 2 days and the check engine light came on so I called Syde and left a message on his phone to please call me. No response so I called back and ask to speak to the manager and I was sent to Danny's voicemail. I left a message for him to call me back. No response for 2 days so on Monday I called back as soon as they opened and asked to speak with the manager and I was sent to Nate who I explained my situation that we had the car for 2 days and the check engine light was on and that I also was very upset because I checked my credit report and they ran my credit without my permession. He acted like it wasn't a big deal and that it wasn't going to hurt my credit unless I have been shoping around for cars. I explained to him that it was a big deal and against the law to run someones credit without permission because I specifically told Syde not to run my credit no matter what. Nate was very short stating that I bought the car as-is and they would not fix it and that he would look into why my credit was ran. I then asked him what he would do to fix what they did and he said there was nothing they could do that I need to not worry about my credit being ran. About an hour later Nate called me back and told me that I signed for them to run my credit and I told him that was a lie that the form I signed was for the title. He didn't want to hear what I had to say so I really felt like I had been taken advantage of by everyone envolved. About 2 hours later I recieved a call from Syde my salesman who said he told them not to run my credit and they did it anyway. WOW thats nice. As for my car he was going to talk to Danny the used car manager and let me know if there was anything they could do to fix the check engine light. When he called me back he told me that I could drive the car up to them and if it was something minimal they would fix it but if it was something bad the car was as-is. I explained to him that I live 45 minutes away and that he suggest that I drive the car up there to see if they might or might not fix it and if its something bad im out of luck and would be sent away in an unsafe car. This is great customer service. Not only was I taken advantage of but I was treated very poorly by my salesman Syde and both managers Nate and Danny. Not only would I never buy another car from Kings Honda I will spread the word on how poorly I was treated.

Jake Walroth

Nov 15, 2014

Mark Belperio was my sales contact. He accused me of coming in and jerking around a fellow salesman when I said I wouldn't be buying the car today. Even though I had never stepped foot in Performance Kings Honda. Called him back the next day asking for him to provide more accurate numbers in regards to payment. Me told me, " I'm really busy here and can't do that." Then I told him I'd be coming in later that day and he quickly reconsidered and gave me the numbers. Mark was terrible, needless to say I went with Jeff Wyler.

blue-ice

Nov 12, 2014

Long story short.. I had my previous car (Toyota Camry) for 16 yrs and I was adamantit was going to be my last vehicle...no joke. Moving along.. the Cam got sick andI was not looking forward to replacing her. I reluctantly began my car search not in person but online. Once I found the car I wanted I went to the dealership (still reluctantly).After a few situations I was partnered with Dustin and I'm glad I was. It was less like talking to a sales person and more like talking to a friend. I felt like I was given a great deal and I didn't feel taken advantage of. In summary Dustin is my Hero! I can't recommend him highly enough.

cascadec

Nov 10, 2014

We bought our 2007 Odyssey EX at another local dealer, but switched to Kings Honda for its service. So I recently went to Kings when I was in the market to buy a new Honda. Even during the middle of an extremely busy blue-sky Saturday in September, sales staff Don Ennis and Gary Champine were very friendly, patient, and helpful. Once I decided on a 2015 Fit EX, I compared prices at dealers around the area, but returned to Kings a week later and got a great deal. Sales manager Danny Cahill was low key and helpful. I chose Honda Financing because of a promotional rate; everyone I dealt with had a great attitude. A Honda cargo tray I bought was not in stock but was personally delivered to my house within 2 days. Overall it was the most pleasant car purchase I've made at a dealership!

imee

Nov 9, 2014

My husband and I just bought our brand new Honda CR-V 2015 this Halloween. Angel made the very crappy weather (raining and cold) a very pleasant car shopping experience. After meeting with another brand and supposed meeting with another competitor after, Angel just made us decide to choose this car. She made sure that I'll get what I want on my new suv. I highly recommend her and Thanks Angel!

idake

Nov 5, 2014

The purchase of a car is important, however, that is a one and done transaction. SERVICE is what keeps the consumer returning to your dealership. ASH and his team GET IT!!!! They do an outstanding job and it is the reason I bring my Acura there for service and also when looking for a good used car for our son, we called Ash as we trust his advice and are confident we will be well taken care of. Hats off to Ash, Angel, who we bought the car from and the Kings management team for hiring and recognizing quality talent.

Vivian.xue

Nov 5, 2014

It was a pleasant experience to work with Gulia Petalver. She worked out her way to help us. We are very happy about our decision buying a new accord.

brownraming

Nov 4, 2014

My purchasing of the 2014 CIVIC in Kings Honda is a pretty impressive experience. Before I headed for Kings Honda, I planed to pick up purchase the same model in another Honda dealer in Fairfield which promised me an pretty nice deal beforehand. However, as sit down to go through the finance procedure, the finance guy start to manipulate all kinds of tricks to disavow the agreement. I felt very sad and angry for that dealers, not only was my bunch of effort about communication and negotiation put on vain, but also a strong sense of cheating popped into my mind. My friend suggested me to contact the Kings Honda, and the salesman in Kings Honda, Gulia Petalver guaranteed me in email, that Kings Honda could compete for any price I heard of, but I really quailed to move forward due to the previous experience.However, the truth turn out that Kings is the best place to buy Honda models. From stepping into the showroom to sign sell document, the total time was around 40 .minute. There is nothing more than just saying what model you want, the price you hope they could match and how soon you could get your car. Simple, easy! Most important, what I felt very happy is that Gulia Petalver honor all the offers she promised to me in email, without any additional negotiation at all. Also, I really appreciated the finance guy, Steve Lienberger's work. As i go through the finance procedure, there is not any hidden fees and bothering selling of unnecessary products.What I learned from my 2014 CIVIC purchase is that it easy to buy a new car, but the essential is that you should go to right place.

joennete

Nov 1, 2014

Will never buy another car from Performance Kings Honda again..Very unprofessional sales staff..Acted like they were doing me a favor buying there car..Acted like they were going to sell the car I was looking at as I was still in process of buying..I noticed a dent in the door the day of pickup and they made me pay for the repairs..Many more more bad experiences I could share but I wont bother to list them all..Wouldnt buy a Hot Wheel from them in the future...Love the car though and my next Honda purchase will definetly come from a different dealeship as I am in the market for a Honda Pilot,,Only good expierence tas with Jenny Hoskins in finance department

logan.mullins

Oct 27, 2014

First time customer to this dealership for a standard oil change. Check in process went fine and was even offered a car wash which was nice. While waiting for my vehicle outside I see a car flying down the street at a high rate of speed. Immediately I notice its my vehicle and upon watching for another min or two I see him stop at a stop sign and take off at a high rate of speed causing the tires to peel out. By this time i'm completely pissed off and rush inside to confront the service manager. I explain what I saw and we begin to wait in the area to see him drive back. As he returns we both notice his reckless driving. The service manager named Ash ask me to wait in his office as he wanted to pull the driver in so i could explain what i saw. Personally i did not feel this was the right method however i was gladly willing to speak my mind to the tech. In the end we each spoke our minds and i was offered a free oil change. They could have offered me lifetime oil changes, however i will never return to this location since they have no sense of care when it comes to my vehicle. If this is the way they treat our cars while driving in front of us I would hate to see the low quality of service they give behind closed doors..

HondaCBR

Oct 24, 2014

This could be a really long story... I will try to keep it short. Alright, here we go. The purchasing part of things was average at best. Nothing amazing. I certainly am jealous of some of the other reviews on here. That being said, once I left with the car, I was no longer a customer. They had my money, and I had a car. To Kings Honda, they were done with me. There was a discrepancy on the paperwork. There was a Service Contract line item for $2000 that I noticed. This was two weeks after I purchased the car. I called immediately. The operator transferred me to Steve in the finance department. I was sure someone would get back to me soon. I ended up calling four times Monday. I left four messages. Sent an email. No one answered my messages or email. So Tuesday I call again, leave another message, and finally, around noon, Jeremy calls me back. He tried to explain that $2000 and didn't have a good answer. Jeremy did explain that $2000 was the employee rate for a service contract. I have since found that out as not to be true. He wanted to pass me off to Jon the sales manager. Jon never called me. I sent an email to the GM Bob Brewster, no response. Today is 4 days later. Nothing has been done. I, again called today. Left a message again. Still nothing from Kings Honda. Nancy, the operator today, told me that I just need to stop in since phone calls and emails don't work. Extremely helpful. I am a bit curious how long they'd make me wait to talk to someone. If I decide to do that I will have to remember to pack a lunch. If you want a wham, bam, thank you ma'am car buying experience, Kings Honda is your place! They won't return your calls once they get what they wanted in the first place. That was the end of the original review. Part 2My original review was written on a Thursday. That Friday I received a call from Jon. He was upset that his name was on a poor review of the dealership and asked me to change it to reflect better marks. I agreed to update it accordingly. This is that update. Unfortunately nothing has changed with their customer service. Jon was able to explain what happened. When we were talking about numbers, he was using a generic interest rate. I don't know what that number was exactly. When the service contract was offered initially, it was about $33 a month. I declined the service contract at that rate. They then had checked my credit to see what the actual rate would be. It was a lower rate than the generic number he had used. So, when he returned, he offered the same $2000 service contract to me. Yeah, the same one I just said I did not want. Explaining that it was only $8 a month. That's were things went wrong. For $8 bucks a month how could you pass up bumper to bumper coverage? At that point I agreed. Jon said he was giving me the employee rate. I was happy to know my car was covered for a long time. What wasn't explained when I purchased the car and was being explained to me now was the better interest rate made my payments lower. Jon could add the $33 a month for only $8 because the difference with the rate based on my credit was $25 a month less. Not that he was giving me the employee or any other special rate. Things made sense now. I had the explanation. I had then decided to cancel the service contract. Jon explained that my payments would not go down or be for a shorter term. That everything would still be the same. I asked how that could be if we took $2000 off? I said, that it would have to be a shorter term if the amount of the payments were the same. He then agreed with me saying the term would be shorter. I thought everything was good. The service contract was cancelled. It wasn't. The next Friday, seriously seven days later, Jeremy called in the morning asking if I had time to talk. I didn't. I was at work. He gave a me a cell phone number to call back. Later that day I called it and no one answered. I called the cell again Monday nothing again. I left a message on the cell and called Kings Honda again. I called again on Tuesday nothing. I was back to square one. No returned calls or any type communication. That is has to be one of the most frustrating things. I had been dealing with this for over two weeks. I decided Nancy was right. If I went there they could not exactly send me to voicemail. So I did that, Tuesday night. When I arrived the two finance employees were writing up contracts and I waited about a half hour for Jenni to assist me. We had gone to her office and the computer was acting up. She said "Always when you are in a hurry.". I could tell I was an inconvenience. She was explaining how everything was hitting her all at once. I was explaining how I felt like I was wronged. She wasn't interested in what I had to say. She agreed and thought that the service contract should have been explained, but didn't offer an apology or a sympathetic attitude. All business. She drew up the paperwork, and finally, the service contract was cancelled. The thing I didn't want for $2000 in the first place I didn't have to worry about anymore! Almost... I noticed that the amount had changed to $1965. I asked Jenni and she explained that was the cancellation fee. Jenni said there wasn't anything she could do about it because it was the "other company" that was charging it. This just gets better and better. Jenni then tells me that it takes 6-8 weeks to see the credit on the loan. Perfect, whatever. I pray that is the case and I never have to deal with Kings Honda again. I just read through all of this and just thought I should also mention that Jon said that, the GM, Mr. Brewster was on vacation last week. However, he still has not responded to my email or this review in any way, what-so-ever. Part three: Well, I thought that I was done with Kings Honda. I was wrong. Andy decided to contact me to try to fix the whole situation. He contacted me via response to my dealerrater.com. Andy explained that he was disappointed on how things weren't exactly explained the first time. He apologized and offered some options to correct the situation. The first option was to give me the Service contract for the $8 dollars they had offered me. The second was to credit me the $35 cancellation fee. I was excited to have someone interested in helping me. It was a whole different direction than what everyone else at the dealership had tried to do. He offered me his cell phone number, but I was reluctant to call, because of the history with Kings Honda. I emailed Andy thanking him for contacting me and telling him that I accept the $8 a month offer. Email gave him the option to answer at his convenience. I didn't have to leave a voicemail in an inbox nobody had the responsibility of checking. He wrote back saying he would work out the details and call me tomorrow! Again, I was so excited he was going to stick with what I thought I was offered in the first place! That brief stint was the only good customer service I received. It was over, though. He didn't call me the next day. Or the day after that. Or even the day after that. As a matter of fact 9 days had passed without hearing back from Andy. I called the cell number Andy provided. Now, he was apologizing for his lack of actions, where as before, it was his peers he was apologizing for. He owned that it was his fault. It was just to much for me. I feel like I have given Kings Honda and their employees, managers, and General Manager enough opportunities. They all just let me down. Part 4Andy French, is a pleasure. If you like being yelled at by a company "manager" that you gave your money to. He will be quick to remind you that you are just one customer "he" sold 490 cars last month! We are all proud of you, Andy! Good job. Now if you could just mail out that check you offered... I called Andy French back three weeks from when I called him last time after he neglected to call me back after he said he would. I bought this car in September. We are now well into December and I am still working on getting this corrected. Our conversation started off by me just asking if the checked had been mailed and when I should expected it.. He quickly became aggravated. He began talking over me and not listening. Saying that, and I am paraphrasing here, that if I leave this review up i didn't really deserve the refund. That I'm suppose to understand that he has a lot on his plate and went on vacation. HE told me when HE was calling me back. I didn't set that up. I'm not accountable for his lack of organization. He proceeded telling me that he doesn't care about this dealerrater.com review anymore. That is when he began to belittle me. Telling me that I am just one customer. That 490 cars get sold there a month. That wasn't a question I had asked, or on topic. I could see that this wasn't going anywhere. That Andy's ego was hurt by his own broken promises and this "one customer" simply asking what the status was. I then asked for the General Managers phone number. Andy refused to give it to me. He advised that I just call the Kings Honda number and ask for the GM. I asked for the number again and Andy just gave me the general dealership number. The best part? Right after that, he hung up on me. What a joke. This guy is as bad as they get. Telling you one thing, and not following through. Telling you another, surprise, didn't follow through, again. Then he yells at the customer like its their fault he can't do his job?!? So the bottom line is I am not sure if they are mailing a check or not. Thanks for your help, Andy. Kudos!

amymarz8

Oct 23, 2014

Shopping for a car can be stressful and long. Phil was our salesman and he made it as pleasant as he could. He was friendly and educated on the cars. They gave us a pretty good deal and didn't waste our time. I would definitely recommend them to others.

kathryn.l.roth

Oct 21, 2014

Bought used car at Kings Honda ,After many calls brakes and engine were problems.broke down at my daughters kindergarten pick up lane with both kids in car.When I called. The manager at Kings Honda Nate told me it wasn't their problem...He said Good luck and hung up..my dad and some of the other men at the school had to get it going...After many calls I have. No help with this Used peice of expensive scrap metal that i cannot drive. ..Do not trust this dealership..I cannot believe this after just purchasing this car 13 weeks ago..This is a Nightmare!!!!!!

Julie Lonneman

Oct 16, 2014

My current lease was up and was not sure if I was going to lease another Honda or look at other vehicles. However, Gary made this experience very easy for me and very happy with my choice to lease another Honda from this dealership. Worked with Greg for the financing and was also great to work with. Very happy with my new vehicle and so glad I decided to stay with Honda.

Mommajoyce1

Oct 8, 2014

My daughter and I received very professional and friendly help while looking for a replacement car for my daughter due to her's being totaled from a car accident that was not her fault. Everyone was thoughtful and considerate especially Rob Larson who made our experience a good one to remember. We will definitely recommend you in the future to our friends. Thank you so much for everything.

ZombieCadence

Oct 7, 2014

I've gone with my parents to dealerships in the past for their vehicle needs and wasn't impressed, but going to Kings Honda was an extremely pleasing experience. Everyone was very helpful and were able to get me a very good deal on my first big purchase. When I have a need in the future, I will be returning to Kings Honda purely on their customer service alone. I highly recommend this dealer. Superb.

Martyswife

Oct 6, 2014

Gulia was not your typical sales person!! She sat down with me and asked me what was important to me and asked me what I really wanted in a vehicle. She was professional and very knowledgeable about the Honda I ended up leasing! If more sales people were as caring and as helpful as she is, it would take out the stress of buying a car!! Thanks Gulia, loving my CRV! My only regret is that I wish I had another 1,000 miles on my lease contract.

JUMPINJ22

Oct 2, 2014

I stopped by Kings Honda to test drive a brand new 2015 Honda Pilot over the labor day weekend. John Deluca was very friendly and knowledgeable about the car during the test drive. I received a follow up call the very next day to ask about my experience, but these guys were not pushy at all.I slept on it and returned to by the car a few weeks later.John was great to work with, the whole experience was very laid back.If you looking to buy a great car without the hassle, I high recommend visiting John Deluca at Kings Honda.Jermaine R.

scooper112266

Sep 29, 2014

We love our new Honda and would recommend this dealership highly. Marc and Todd were easy to work with, friendly and knowledgeable. It was a lot of fun purchasing our new car!

Deborah Lynn

Sep 23, 2014

I just bought a used 2012 Toyota Camry SE from Gulia with no haggle internet pricing. Had been looking for several months and received the best price for a car in excellent condition with only 29.000 miles. Great and easy experience. Would buy from Kings Honda again.

ray.lo.161

Sep 20, 2014

This is the fourth Honda vehicle we've acquired from the Kings Honda team, viz. Nate Myers and Gulia Petalver. Vehicles included 2012 Honda Civic EL-X coupe, 2014 Honda Civic EL-X coupe, 2014 Honda CR-V, and 2014 Honda Civic EL-X sedan. Between all these transactions, and the last three within the past 6 months, Nate and Gulia have been most helpful, benchmarking what it means to provide great customer service.One thing my wife and I noticed immediately upon entering Kings Honda is that no matter what time we visit, it is always busy. Customers, sales people, the place is always moving. The important thing, however, is that when Nate and Gulia greet us, it feels like we're the only ones they have attention on (and we know they are busy with multiple clients). That makes us feel special. While we come prepared with research and data, there is always something new to learn about the vehicles we're interested in. For example, we did not know that Rallye Red in a Civic coupe or Black/gray in a Civic sedan (both EL-Xs) were so hard to find. Challeged as they were, I had every confidence that Nate and Gulia would find these vehicles (somewhere in the near states). The negotiations were fair, with Honda data always comparing to the median that I expected from doing my own research. Nate made sure that we received a good offer that also indicated how much Honda appreciated our business.I really liked the fact that the "war room" was glass, so all the customers could see the activity going on and the information updating on the whiteboard. I never felt good about other dealerships having the fictitious manager in the upstairs secret hideaway, always the last to give the OK for a deal. As a scientist, if the data doesn't support it, we have to go back to the bench. We did not have to do this much (or not at all) with the Honda team.Communication is very important to me. Gulia provided timely updates with the right amount of information, to the point, and never did I have to wonder what was going on in a black box. And when the car arrived at the dealership, Gulia was very excited in letting me know, because we both knew that the car I wanted was few and far between.Last night, we picked up the car at Kings Honda. Thanks to Mike for getting it there. Gulia was there to show us all the features of the Civic, very patient, with broad knowledge of all functions and equipment. Gulia also listens well, and that's very important for great customer service, as I always felt she had my best interests. I was quite delighted when I shared with her the physics and acoustics of the gong, and belted a loud one to commemorate the sale!

Savanah89

Sep 17, 2014

Greg Jodrey was awesome! Great service! He even got my daughter a balloon. It's the little things like this that make me a Honda person for life!

ekremduzgun

Sep 17, 2014

I would like to talk about my appreciation about Kings Honda and will compare the Kings Honda with another one which is in Dayton..When I decided to buy a Honda Civic I directly went to the a dealer in Dayton with two of my friends where I have leased my Accord from. Unfortunately they asked $238/mt for leasing even me and one of my friends will get two cars. I asked discount but they did not offer any and kept strict on the offer even though I said that I leased another one before.Then I left the there and my friend who is the third one has leased a CRV a few weeks ago from Kings called Kings Honda and told them I am coming from Dayton if you lease two of Civic EX s $220/mt each I will be over there, they said okay go ahead. When I arrived they welcomed us really friendly and helped me to get a car. The process takes little bit longer but it was worthwhile. Now I am thinking that I will take my Accord to Kings and exchange it with brand new one.I really appreciated with Kings.

debbiebartlett

Sep 16, 2014

Sales person was Gulia Petalver. Very professional and no games. Quick and painless process. Bought a Used 2012 Toyota Camry SE with only 29,300 miles for $15,900...still under factory warranty. Would buy from Kings Honda again.

Megan b

Sep 10, 2014

I was satisfied with my experience with my experience with kings honda. As, long as u forget about the fact your buying a car they were very friendly. They're customer service was on par as I also work in the customer service industry. The only thing I can recommend to the dealership is to have all of your sales officers to be a little more knowledgable about the used Cars on their lot, regardless if it's a honda or other make.

Matt Garbellini

Sep 9, 2014

I was looking everywhere for a vehicle that suited my wants and needs. Rob and the rest of the staff were able to show me exactly what I wanted with no hassle. The price negotiation was fair and honest. Best first time car buying experience.

street8

Sep 3, 2014

Had a wonderful experience with this dealership in the recent purchase of a 2014 Civic. Dustin, our sales representative could not have made it more easy. We looked at competition and while there were alternatives, the overall experience with Dustin and the dealership could not be matched. The culture and environment are such a big part of the car buying experience and what we experienced at Kings Honda was refreshing!

ArunNL

Sep 3, 2014

It was a good experience buying my new car from Kings Honda. Your specialist Mr. Phill Gellman was very friendly and helpful through out the process.

gingerboone

Sep 3, 2014

I love my NEW CAR!!! Thank You Jonathan Deluca!!! I have procrastinated over the last few weeks and months anticipating to buy a new car. I wished I hadn't waited so long after working with Jon yesterday! I realized car buying didn't have to be so scary. My mindset was: I'm not going to be taken again. As a single mom of 11yrs, I needed a perfect fit for my family, budget and everyday use. Jon helped me make that smart decision. I have always heard good reviews on Hondas and especially how good they are for the long run. I have told Jon how bad my previous experiences were and I was not openminded. Jon reassured me time and time again, he would see to it I would find what I wanted and he would stick it out with me no matter how long I needed. Jon not only followed through, but he went above and beyond to help me find the perfect matched car for me, my budget, style, sporty taste and it was economically smart too. I could NOT be happier with the way Jon conducted business: treated me with utmost respect, opened doors, provided me with drinks, communicated the whole process through me and his fellow staff, went back and forth, through hoops to line this up to make it least amount of hassle on me, stayed long after closing on a holiday weekend, and got physically dirty to help. Excellent leadership on Jon's part Honda should be proud he serves their customers right! I will be back when it's time to trade up! Thank YOU Jon! Thank YOU Kings Honda!!! Signed One HAPPY CUSTOMER!!!

dalden

Sep 1, 2014

Dear DealerRater.com,Buying new car is a first-time experience for me since I normally do not believe in the value of driving a car off the lot and watching its pricing drop due to simple ownership. Used cars have always been my economic base-line. Last week was a new experience: we purchased a NEW Honda from Kings Honda!I think we can blame Rob Larson since he was the one who felt that rather than go for a minor adjustment to the bottom line of a very nice, used 2012 CR-V we could trade-in our recently damaged old Toyota Sienna and drive out with a NEW Honda CR-V! My husband had purchased a used, 2009 Toyota Camry Hybrid Sedan with 44k miles on it and if we got a new car it would be a good fit to both the years and the number of miles on his. This underlying metric was one reason for buying a much newer car. The second was it is off my bucket list. We found that the combination of Rob Larson and Christie Cartolano as a sales team worked for us by combining salesmanship and client communication. One was always available. I liked having a female consultant working with the husband/wife purchasing combo; it helps to establish a bond to both the sales group and the dealership.We have not used Kings Honda as a dealership in the past but we have high hopes for a future service relationship.Richard and Dene Alden

katlaverde

Sep 1, 2014

I went to trade in my car for a new one for my daughter's birthday. The dealership was incredibly busy when I arrived and I fully expected to have a long wait. Robert Larson helped me almost right away and we had the car picked out and the deal completed within an hour. He came up with a great idea on how to surprise her when we arrived the next day. He had the car ready with balloons, a sign and a plan. We had signed the paperwork shortly after and was out with her new car within a half hour.

krudduck

Aug 30, 2014

Just purchased a new car from Gary at Kings Honda. He and Jonathan were great to work with. They both really went above and beyond to find the exact car I wanted (they didn't have it in stock) and keep me updated throughout the process. When I arrived to take delivery of the car, all the paperwork was ready to go right when we showed up and we were out the door in about 45 mins with our new car. All around great car buying experience and really appreciate their hard work to put everything together. Thanks to Gary, Jonathan, and their team!

hammy21

Aug 28, 2014

Phil did a great job and will definately be recommending him. He helped us purchase a certified pre-owned Honda Pilot Touring with low mileage for a good price.

BarbaraH12

Aug 26, 2014

I recently went to Kings Honda to assist a relative in purchasing a Civic. (First time purchase) The car was not serviced so the electronics were not functioning when we test drove the car. It took over 4 hours to finally complete the transaction, however the vehicle was not going to be ready until the next day, The service dept was closed and nothing had been done to ready the vehicle. We were not offered a loaner. The individual who was to deliver the car at 9:30 AM, the following morning didn't show up until after 1:00 PM without the car. It took another 2 hours to actually get the car once finally at the dealership. When following up on the status of the car on the 2nd day, I was lied to by the receptionist and no manager was available to give any explanation for any of the delays we were experiencing.

tim ambrosius

Aug 26, 2014

I knew what I wanted before I arrived at the dealership. John Deluca greeted us, and picked out a car based on what I was looking for. We test drove it, then figured out the financing. Everything went perfect, they detailed the car and I drove off getting exactly what I wanted, Thank you everyone.

car buyer

Aug 25, 2014

Casually looked at the CR-V; Ken, the salesman, was polite and professional, but couldn't persuade me to buy (they were thousands off from the other dealers and the cars I liked there). He brought Nate, his boss, over to try to convince me to buy and all I will say from this point on, is that the whole scene went from bad to worse! Bottom line----stay away, you'll be happy!

Jjkindred

Aug 25, 2014

This was definitely the best car shopping experience ever!! Rob and Christi were super! Love the car, Honda Accord EX L with navi ! We are a Honda family!

Marta

Aug 24, 2014

In the past we purchased two cars from this dealer for our two older adult children. Naturally when our youngest daughter saved around $9,000 dollars to purchase a car, we return to this Honda dealer. We had an excellent sales product specialist who was very knowledgeable and professional. We found a car and agreed to return the next day to finalize the purchase. We wanted a reliable car, and found one on our first visit. it was over what she saved, but we agreed to help her buy her first car. The next day I took my daughter to the bank and stopped by the car insurance company before visiting the dealer. The selling price of the car was $1,700 dollars above the market price listed in the Kelley Blue Book and others. We tried to negotiate the price, but Jonathan Koroschetz, sales manager, talked and looked at us in contempt and much rudeness that it made me leave the place. He was extremely rude asking us to meet the price he wanted. He could have tried to promote the brand and the quality but instead treated us disrespectfully. My husband decided to return back with a check that was only $200 of the amount he asked, Mr. Jon Koroschetz, kind of laughed and mentioned that we could go..."that not in even in 400 miles we would find a car like that". The other sales manager even added, "well behind that check is another." Even though, we were going to eventually buy the car, we decided to leave at this point. Jon was rude, disrespectful and condescending.

hestersullivan

Aug 24, 2014

I bought a used Jeep from Kings Honda two years ago. I bought a number of warranties with the car including one for the tires. About 6 months after I bought the car, I visited their service department and asked for them to check over the whole car and make sure everything was OK and nothing needed service. In the 2 years I've owned it we've only put about 6000 miles on the Jeep. Today I brought it in because one of the valve stems on the tires had broken. The Service Advisor I met with first literally laughed in my face when I suggested this should be covered under the warranty and I was given a lesson in the anatomy of the wheel vs. tire. Long story short, when I bought the jeep there were metal caps on the valve stem. Unbeknownst to me this causes the stem to corrode and the cap to fuse to the stem. We haven't had any issues until now with needing air in the tires, so I didn't know this was an issue. The Service Advisor told me I needed to go to the Jeep Service because they couldn't help me. I said that since they had sold me the jeep with the caps, they should replace the stems for me. The service Manager ANDY FRENCH told me they wouldn't have sold me a jeep with those on there. I assured him they had. So then he said, well it's been two years, too bad. I said but you sold me a jeep with metal stem caps that you just admitted are faulty. To which he replied that he couldn't check everything on the cars they sell and replace items like that or "he'd go broke." Too bad for him, I was about to purchase a new Honda Accord. Not only will I not be purchasing one from them, I'm seriously considering not purchasing a Honda at all because of this terrible treatment.

Jelleyroll128

Aug 20, 2014

Thank you for the incredible customer service Ash Mall provided me with my 2014 Honda Accord Sport and Bridgestone tire issue. He was truly my ambassador to Honda USA to ensure my satisfaction was achieved and it was!Honda USA called me and asked for feedback regarding the whole experience. I relayed my appreciation for what they and Ash did on my behalf. Having already purchased 4 vehicles from Kings, Ill definitely be coming back!!Thanks again!

brave.hearthh.7

Aug 12, 2014

I was amazing day for me cuz I got my Honda CRV, Marc Kowalk spent his 5 hours for us And also Jonathan helped us. They were kind and helpful.

GS182

Jul 30, 2014

If you're smart don't go to Kings Honda but if you do find yourself there don't let their Sales Manager, Jon, help you. My wife and I recently went to look for a new car at Kings Honda because our family needs a bigger car than our current car. My wife was indecisive because she was nervous about making such a large purchase. On our first visit we decided to wait and I was then cornered by Jon who insisted he didn't understand why we decided to wait and then started to try and use pressure tactics. I left pissed. We went back because the original Salesman was nice and had been emailing my wife with some cars they had recently gotten in. Once we were there we were passed off to another sales person, test drove one of the cars, loved it, and asked her what we'd be looking at as far as a loan. We then waited for about 30 minutes and then our dismay here's Jon again, who said he really doesn't understand why we're discussing this again because this car is $6000 more than the last one. At that point we just left. I have worked as a multi unit retail leader for years and this was the worst customer experience I have ever seen!! We were trying to spend more money and was treated like crap for it.

Melissamck

Jul 25, 2014

Always enjoy coming here for service. Ash will always take care of you! Great pricing and quality, and they meet the needs of their customers. It's why I keep coming back - thank you!

Bbutler112

Jul 18, 2014

My old car was getting up there in years and needed some work done. After working with Kirk, Jenny, and Ash and weighing my options, I decided to work with Bob M. to see if I could get into a new car within my budget. Bob listened to exactly what I wanted and I left the lot that day in a brand new 2014 Accord Ex-L for $3 LESS a month than what I was paying on my previous car. I absolutely LOVE my new ride! I will be staying with this dealership as long as I live in the city for all service and purchase needs!

Element8dgs

Jul 16, 2014

I have tried to get someone at the dealership to answer my phone calls regarding service, then I tried to get someone in a chat to answer or research my question, to no avail. So right now you fail on all attempts to give good customer service. The guys working on the cars have been great for the last 15 yrs, too bad the humans in the other departments cannot be as good.

Christina MacFarlane

Jul 11, 2014

My salesman, Greg Jodrey, is great to buy from. His demeanor was friendly and laid back. I asked him lots of questions about the tech devices and we took a long test drive. He never made me feel uncomfortable or like I had to rush. Kings Honda gave me a great price and they were more than fair about my trade in.

sarah

Jul 10, 2014

so where do I start. I have been looking to buy a used car for about 8 months and I liked the chevy equinox. the sales rep and the finance rep were very nice and respectful to me. I ended up purchasing a 2007 equinox. soo here is when it goes bad.. first off when I wanted to test drive the vehicle I was told "this route was built for us to test drive our vehicles on so that you don't get lost or stuck in traffic on the highway" so while he drove with us on the test drove he began to talk bad about other customers and how he had one man make him drive on the highway and they got stuck in traffic "and it really wasn't a situation he wanted to be in to be forced to get to know someone"(this should of been my first clue that this wasn't a dealership I should of dealt with).... I purchased the vehicle and went on with my day.. 19 days after a purchased the vehicle my first problem occurs.. the car over heats and the amb, water, traction control, and engine lights all light up on the vehicle... at this point I am in a panic because I am leaving for vacation in 8 days... my first call is to the sales rep who does "pull strings" to get me into the service department in 4 days(thanks so much...not). so I make the 45 min drive( taking a day off work and with my two young children) to drop the vehicle off at their "service department". before I left to make the trip I stressed the issue that I would need the rental car that they offered me in a email( stating that if ANYTHING went wrong with the car in 150 there would be a rental car provided). I am told that it would be 90 or so dollars for one diagnostic test and 40 odd dollars each for the other two... at this point I am confused at why I would have to pay diagnostic cost on a lemon that was sold to me not even thirty days after my purchases( my car still had temp tags on it).... the sales rep that sold me the car and I were speaking and he whispered to me (like he was trying to hide) that he would make sure that the diagnostic test would be taking care of.. I asked him about the email that came from king Honda and explained I needed to take advantage of the offer they sent me and needed a rent a car... he had me go outside and call the loan company my self(who couldn't give me any answers) when I return inside he just shakes his head and says no... so I had to walk up the street about a mile to a mc donalds so my kids could eat and we could wait for a ride to make the 45 min drive to pick us up... the call comes in later that night that the problem with my car was the radiator blew and the tc sensor was out.. the cost for the radiator was going to be around 300 dollars and the tc sensor around 480. I explained to the mechanic I was not paying for the repairs.. he attempted to argue it was the normal wear and tear that I put on the car(in 19 days). i asked to speak with the highest rep that they had in the building.. after leaving a message he calls me back and tries to justify the situation by saying it was bought as is and that I declined the extended warranty(that was never offered to me).. after explaining to him that I knew my laws and that there is a law against selling lemons, that I was going to call my lawyer and make bad reviews on top of calling my bank to reverse the loan he attempted to make deals paying part of the cost..no you are going to pay it all.. so he finally agrees.. I still had to pay 300 for rent a car to go on vacation. now not even two months after the purchase of the car the engine light and tc amb lights are on yet again... needless to say o will never give my service nor recommend anyone to this company. I work in the nursing field so I am sure I will be able to save a lot of people from making the same mistake I did.... poor and what they should take as embarrassing service.. I don't know how they stay in business but I know I will never be a customer again and plan to trade the car in as soon as possible!!!!! stay away from here!!!!!!!

Stephanie

Jul 8, 2014

I was dealing with an online contact who sent me pictures of a Honda Odessey that was for sale. However, it was not availble to see at the lot due to being in the garage for services. I waited a week and then went to the dealership to see the vehicle, but couldnt find it. The online contact was on vacation, so another gentleman researched where the van was. He said it is in either two locations: 1. back in the sitting lot or 2. still in the garage for service. He then told us where the sitting lot was, so we tried there. The van was not there. He took our name and contact information down, so he could either have the online contact rep call me when he got back from vacation or he could call me to give me details. That was back on Tuesday, June 24th and I still havent heard from anyone. The van is no longer online as of last week, so I have no idea what happened to it at this point. For a group of car salemen who thrive on commission, you would think that they would be better at assisting and keeping contact with someone very interested in purchasing a vehicle.

hyundai_newbie

Jun 17, 2014

I purchased a Honda CR-V from Kings Honda a couple of months ago and was very happy with the entire experience. I contacted multiple (20+...yes I really did!) dealerships and Kings Honda and Angel Hablutzel were able to beat the lowest price by $150 (most dealerships were $750-$1000 more). Because I was getting such a great deal, I thought when I got to the dealership, they would pull some bait-and-switch or give me the hard sell on extras. Nothing could be further from the truth. Angel was very friendly and professional. She mentioned all of the add-ons and offered them to me but whenever I would say I was not interested, she would just move on to the next step in the process. I so appreciate the low-pressure, kind and professional way that Angel did business that I would happily make another purchase with her. If you go to Kings Honda, ask for Angel!!

nfeczko

Jun 10, 2014

Good dealer experience, willing to work with you, understand the parameters of the deal and come up with creative options to help both parties come to an agreement.

rlakes20

Jun 10, 2014

On my Honda Accord Coupe my navigation started acting up, in order for the Tech Team to diagnose what was wrong it had to be acting up. So I death with Dean in service and he was awesome! Dean worked with me and was super kind, courteous, and extremely helpful. It ended up being the navigation system so they covered the unit per the warranty. Then about a year in a half my navigation starting acting up again so I stopped by the service department and unfortunately Dean wasn't there but I explained that I had been working on this before so the next day he was in he called me to try and rectify the situation. It turned out to be the screen but per the warranty everything was covered. Dean made a major disruption go very smoothly. I will never go to another Honda either for purchasing a new car or for service. This Honda is hands down the best dealership I've ever worked with!Rachel

taitjc

Jun 6, 2014

The staff was very friendly and made me feel comfortable throughout the entire process. I would definitely recommend King's Honda to all of my friends and will do business with them in the future!

holubetz

May 23, 2014

3rd car I have leased from Honda, always have a great experience. I Highly recommend working with Robert Larson and Christie Cartolano, they are great!

robertolkes

May 22, 2014

Worked with Gulia Petalver, great, knowledgeable, friendly, on the ball. I thought she had the attitude that whatever it takes to please and help me, she would do it. I feel if there is any future concerns, she would be there for me and my daughter. My complements to her and your company, professional, polite, and presenting a nice place to shop.

tmicsky

May 21, 2014

Buying a car is typically viewed as a very taxing experience, but with the team at Kings Honda it is the complete opposite and the reason that I have purchased two cars there in just over a year's time. Both times I have worked with the same salesperson, Steve Jones, who makes the process very personable and truly seeks to please the customer through understanding their needs and subsequently through his follow up and dedication to his clients. I will certainly return to Kings Honda the next time I am in the market for another vehicle.

buckeye911

May 19, 2014

A.C went out on my 2011 Honda Odyssey, I was told that this wouldnt be cover under warranty due to a rock hitting the A.C condensor.I have a extended warranty!I do understand so things are NOT covered, but I called the Service Manager and expained that I had only put 6K miles on the van.After agreeing to cover half of the repair I was happy. :) Went to pick up the Van after repairs and was told there would be NO cost to me.The Service group at Kings Honda went out of there way to cover this repair!I will be back!

kkom

May 19, 2014

We negotiated the price of a new vehicle as well as the value of our trade in on the internet and verified both prices with one phone call. When we got to the dealership, they honored both prices and did not pressure us at all to purchase any additional items that we were not interested in. This car purchase was completely stress free because the internet representative we worked with, Sid, stayed true to the prices he quoted for both the new car and our trade in. We will definitely purchase from this dealership and this representative in the future and recommend them to anyone we know that is in the market for a vehicle.

axessdenyd

May 16, 2014

We saw a car we were interested in purchasing on the Kings Honda web site, so we made the drive down from Dayton. We dealt with Herb, who treated us pretty well, though he was more high-pressure than I would have liked.When we finally got to the finance department, we were convinced to buy a service agreement (I know, it is always a stupid move), and then we found out it had been severely misrepresented to us at the time of purchase as far as term, coverage, etc. According to the contract, we could cancel the service agreement within 30 days for a full refund (paid to our bank).We called Herb, who informed us we would have to talk to Jeremy Tuttle in finance. We left 10-15 messages with Jeremy over the next several days, and drove down on Saturday morning having gotten no response from him at all. We prepared a written statement asking for the service agreement to be canceled, as per the contract.When we arrived at the dealer, we talked to Jeremy, who then went into his office for an hour and then returned, saying that he did not know how to cancel the agreement and we would have to come back in a few days.We then got a call that the bank did not like our financing arrangements because the term was too long, so we would have to redo the whole contract. We went to our previously scheduled appointment with Jeremy, who did paperwork to cancel the service agreement and then put a service agreement on the new contract, saying that even though the agreement was there, we wouldn't have to pay for it. To me, that sounds exactly like fraud any way you look at it. During this visit, he answered several text messages on his cellphone and took 5-6 calls from customers on the cellphone while we were in the room--we were there for about an hour and a half.About a month later, we got *another* call that they couldn't get the sales agreement through and we would have to come down and get a new one with no service agreement on it (wel surprise surprise, the bank doesn't like fraud either). We made an appointment for 9:00 Thursday morning to meet Jeremy...and when we got there found out he didn't come in until 2. Luckily someone else helped us that day (I believe his name was Greg) and he didn't try to sneak anything by us or put anything fraudulent in the contract.The staff at Kings Honda are all friendly, but it's a wonder they ever manage to sell a car with a finance manager who is completely unable to do his job.It would have possibly been less annoying if the drive wasn't close to an hour each way from our apartment.

mbair02

May 15, 2014

We had several contacts - due to different work schedules, The president of our company first met John Deluca, then the next day we met Herb Singleton, who was professional and accommodating.Our third contact was Dustin Jackson, who provided over-all good service, a #10! His appearance, attention and manner were professional and appreciated. In addition, he was patient with our effort (two employees from our company) to find the right car for our needs. We were particularly interested in Pre-Certified CR-V with around 40,000 miles. Mr. Taylor drove four different cars and then considering all factors - cost, warranty, etc. proposed the possibility of a new CR-V. We then spoke with Eric, the manager, who was willing to listen and negotiate. Then with permission from our Company, it was decided to buy a new CR-V. Being personally partial to Honda cars, I know that we will receive on-going interest and the best of care with our Honda CR-V from Dustin, Eric and others at Kings Honda.However, I personally would have preferred dealing with just one salesperson instead of three. Sister Melanie Bair. osf, Ph.D.

Terry

May 14, 2014

Car was said to have a 5 speed it was a automatic this a problem with other s10 i looked at on line it would be nicer for it be as said it is.

thomasmal

May 12, 2014

As soon as we stepped into Kings Honda, Rob Larson greeted us immediately and was extremely personable. Rob offered refreshments and was polite as we were beginning the process of looking at cars. Rob brought the exact 2014 Honda Civic I wanted to test drive, but the car was so new that the fuses were not yet finished. With that, Rob went out of his way to make sure we saw a complete 2014 Honda Civic and even offered to have us test drive the complete one. My father, Marc Thomas, had a set price he wanted to pay every month and Rob did everything he could to make sure we got that price and he was successful. Once we decided we wanted to buy the car, Christie Cartolano started the paperwork and she was very sweet and personable. The finance aspect went much quicker than I had anticipated and it was a fairly painless process. When we picked up the car the following day, Rob greeted us right away and had Christie sit down to explain the manuals. Christie was very knowledgeable and helpful with the manuals and answered any questions that we had. Rob was an excellent salesman and was extremely helpful in making the easy decision of choosing the 2014 Honda Civic. Christie was also very helpful with the paperwork and manuals and was kind and understanding. We had a great overall experience with Kings Honda and I am so happy with my new 2014 Honda Civic.

513mhc

May 8, 2014

I went in to return my Accord early , 5 months before my lease was up . I got a 2014 Accord for a reasonable price . I like the new features on the base model. the dealership worked with me to add my daughter to the new lease, even though she lives out of town. The staff I dealt with were all friendly, pleasant and respectful My wife and I will continue to buy our Honda vehicles from them.

duanebaum

May 6, 2014

Great job we are very happy with cust. Service the car selection and everybody we associated with at dealership. Again we love the car great job

jenicaroberts

May 4, 2014

Robert Larson and Christie Cartolano were wonderful to work with! I came in with a very specific car and budget in mind and they both went out of their way to make sure that they could meet my needs. Not only did they find the car I wanted, but they brought it all the way from another dealer and even came in just under my monthly budget! They were great at explaining the differences between leasing and purchasing and helping me back the best decision for all the right reasons. Everyone else at the dealership were great to work with, extremely friendly, and seemed to genuinely want me to find the best "Fit" for me.

skipperlove218

May 2, 2014

We Love our new Honda Odyssey! So does Skipper our dog! Thank you Kings Honda for a great buying experience, especially Dustin Jackson who was so patient with us while we figured out just what we were going to do. Also, for working out such a great deal for us. Honda, you're the best!

Jerri Ruggiero

May 1, 2014

I live in Columbus and was looking for a previously-owned car for my son. I wanted it to be as perfect as brand new, but with a reasonable "previously-owned" price. When I was doing a search on Cars.com, I came upon the perfect solution. A great looking Honda CRV at a dealership with which I had already had a positive experience. Kings Honda had helped my son with his previous car and I liked their friendly, honest approach in dealing with customers.I drove down yesterday from Columbus after work. I arrived late (around 7:45 PM). My internet quest had placed me in touch with Syed Hussain who called as I was driving to make sure I knew the best directions. When I arrived I was impressed with his friendliness and directness. He thoroughly helped me understand the many excellent features available upon my chosen CRV and helped me to decide on buying the car. I was also impressed with the finance manager Todd Loux, who walked me through the maze of forms. It was after closing that I completed my sale. He had to be tired after a long day of last-day-of-the-month sales but treated me with the same friendliness that I am sure he had extended to his first customer. Thank you to all of these fine people for making my experience a pleasant one. I will recommend you to my friends and colleagues.Jerri :)

jennastarr89

Apr 29, 2014

On Sunday 4/27/2014 My husband and I went to the dealership after being extremely frustrated with others. We met ROBERT LARSON who was our sales professional. He helped us find my 2014 Honda Civic EX-L w/ Nav. He went through all the options we had to make the car feasible for our budget. We gave him a bottom line and after a couple visits with the sales manager we had a deal. He took all the stress of car buying away with his happy go lucky personality while still maintaining a expected level of professionalism. The car had yet to have it's PDI as it was fresh off the truck and he assured us that it would be taken care of first thing Monday morning and it was. I came and picked the car up Monday around 1pm. It was parked outside and had been completed detailed on a level uncommon among most dealers. There were even balloons on the mirror for me. Before I left, He told me I couldn't leave yet, slightly puzzled, he hands me a mallet to a gong and tells me to strike it before I go. When I struck the gong the entire sales team cheered and he told me welcome to the Kings Honda Family. It is little things like that which make me feel appreciated as a customer. I have absolutely ZERO complaints about this dealership. The entire sales team is phenomenal and Robert Larson is truly the epitome of professionalism and customer service.

nguyen2574

Apr 29, 2014

We just called Gulia Petalver and told he what we wanted. She prepared the quote and emailed me the number. We bought the 14 odyssee without even test driving it. We came in and walked in 45 minutes with a new car.Gulia is a very attentive and excellent sales rep. We have also referred many many customers to her in the past year as well.

AntoniGambetta

Apr 25, 2014

I came in to just look at what they could do for me in upgrading from my current vehicle. Rob Larson and Andy French were absolutely fantastic in helping me decide on what features I would like to stay with and what I would change about my car. They were then able to show me a wide variety of options that suited to my budget. It was a very informative and low pressure environment that truly helped take the guesswork out of car buying. I will definitely recommend them to friends and family and will be happy to continue my relationship with them in the future!

venkata1234

Apr 22, 2014

It was really good experience for me,visited the first time and returned to home with my car!!! people are very friendly and explained the things very clear and process speed was amazing.Thanks and all the best to Kings Honda!!!Venkat

sornbe

Apr 17, 2014

This was the first time that I walked onto a car lot and purchased a vehicle... Our salesman Syed (Sid) was extremely helpful. He was not pushy. He did not make me feel pressured. He knew that I had options and respected the fact that I wanted to do some research. He asked me to give him a chance with my best offer from another dealer... So I did. When I went back, he was patient and gave me his full attention. I drove off that day with a 2014 Pilot.Thanks Syed and Kings Honda. We love our new Pilot.

whutzel

Apr 10, 2014

Absolutely one of the most painless experiences I've had purchasing a car. Bob took care of us and worked with us and what we needed. He took great care to make sure all of our needs were met. When we were done, Jenni had us sign off on our paperwork and we were out the door in no time! I will be back and will recommend that everyone come to Kings Honda so they can experience the fast, friendly service like I received.

sullivancj2

Apr 1, 2014

I really can't remember all of the people that worked with us! bad memory on my part. but everyone was awesome! We were there a long time, and they gave us pizza, water! what more could I ask for?

gcolley

Apr 1, 2014

I am very satisfied with the sales experience. Syed was very helpful and I never felt rushed to make a decision. I will return to Kings for any auto needs.

avpatil75

Mar 29, 2014

This was my first experience of buying a new vehicle. Sid helped me a lot right from begining in terms providing the price quote, constantly following up with my decision, showing, test driving the vehical. He did help me getting best price and offering other discounts. The buying experience was very smooth. I appreciate his efforts as well as the dealership throughtout this buying process.

MargieZ

Mar 27, 2014

My husband and I bought our 2009 Ridgeline at Kings Honda after we were in a serious accident and lost our 2006 Ridgeline. We were lucky enough to have two salespersons.My husband found his at Kings and I found mine online.They were both wonderful to us and we added a few things to the truck mudfaps and when we went to pick it up the the drain cap in the cooler compartmant was gone and they had to order a new one it was there when were looked at it. This is where everything began going South as they say. When they called about the mudflaps to be put on they had ordered the wrong part for the cooler plug! Then I asked them to look at the back set the bar on the seat is sprang and won't say down when you put it up. while trying to fix that the mechanic broke the other bar on the other seat !!!! so they had to order two parts instead of one. to this day March 27,2014 I haven't heard from the service department about the parts it has been 2months.

erinkat24

Mar 25, 2014

The wonderful thing about this dealership is the one who sold my car which is Phil Gelman. He has always answered my emails in a timely manner and called me back and apologized.Phil has great customer service and has been great through this process. He is a great salesperson who really puts the needs of his customers first.

Searsm1

Mar 25, 2014

This is the third car I have purchased from this dealership and couldn't be more impressed with the people I worked with! Especially John!

astromet

Mar 21, 2014

Sid was very helpful from the beginning of my original request for a quote. He was very detailed and timely in his responses. A very good overall experience.

lackeyca

Mar 21, 2014

I had an incredible experience at Kings Honda last weekend purchasing my 2012 Honda Odyssey Touring Elite. Everything was well organized, everyone was polite and knowledgeable. However, I have to specifically tell you what an amazing employee you have in Herbert Singleton. He walked me through the entire process with ease and did not leave my side the entire time I was there. He gave me good advise and was so easy to talk to in general. I felt completely comfortable and knew I was in good hands all day. Since purchasing the vehicle, he has called twice to make sure everything was good and to deliver the items I was still waiting on. From my understanding, he had surgery and was out for a long period of time. You wouldn't know it though because he ran circles around people all day and went from one end of the lot to the other multiple times without a single complaint. If anyone else would have helped me that day, I know my experience would have been completely different. I hate car shopping, but not now. Please recognize this man for a job well done.Sincerely,Ms. Cheryl Gorenflo(513) 305-5387

altvater

Mar 20, 2014

Gulia immediately responded via phone and e-mail to the questions I left on their website on a Sunday afternoon. That made a statement. Buying a car takes hours and while we'd all "rather be doing something else", Gulia, the sales managers and Steve made the time enjoyable. As I waited in the showroom to meet with Steve in finance, Gulia updated me as she continued preparations for my delivery, and I was asked several times by other Kings associates if I needed anything. I felt like a valued guest rather than another sale. Good job Kings Honda!

AF15519138

Mar 19, 2014

I went into Honda to see about changing a lease. I had a 2011 Honda CRV. I wanted to upgrade to a new Honda CRV. I also wanted to keep my payments the same. Marty Gorton ask if he could be of service. He took very good care in getting me every thing I wanted. Jenni Hoskins also very nice and explained every thing so I could understand. I am sorry but I forget the Sales Managers name but he was very easy to deal with.Kings Honda is very good to deal with!

MaryKarrow

Mar 19, 2014

Joe Klosterman made every step in the process of buying a new car a positive experience. I had called several Honda Dealerships in my area and walked around a few lots before my my initial contact with Joe. During our first phone conversation he was friendly and helpful - answering my questions and giving helpful information. Each time I called back Joe responded quickly to any concerns or questions. My last call was to tell him I had an opening in my schedule and could I drive over and buy my car on a busy Saturday morning. He said it was no problem and everything did go very smoothly but I'm sure he had to really hustle to make that happen! While we completed the sale Joe made sure that a friend and I were comfortable and we went to lunch nearby while the final detailing was accomplished. Joe Klosterman made buying my new CRV a wonderful experience! I've already recommended him to friends and will continue to do so. He really takes care of his customers. I gave Joe the highest rating because I honestly don't know how he could have done anything to make my experience better than it was. I hope you appreciate this exceptional employee!

austinsmith94

Mar 18, 2014

They did a very good job. I am overall impressed with the experience. Dustin was very friendly and knowledgeable about the car. Good job Kings Honda.

dvha17

Mar 18, 2014

I just want to let everybody know that I had a great first time car buying experience at Kings Honda. Syed gave me a great no pressure in the 2012 Acura purchase. Nate was great in making the price of the car affordable for me to purchase. Last but not least, JT was nice enough to get all of the paper work finish quickly so I can be on my way with my new car. What a great team. Thanks again for a wonderful time at Kings Honda.Duoc and Marie

RalphMoore

Mar 17, 2014

I was pleasantly surprised to discover the Kings Auto Mall area and specifically King's Honda. The staff was very professional and made my wife and I feel welcome and comfortable. More importantly, I never felt pressured into making a purchase. We drove over from Indianapolis, IN and I would do it again. I will recommend King's Honda in the future.

JimSut

Mar 14, 2014

I picked a car online. I used Consumer Reports pricing and got three quotes from local dealers. Kings Honda is the most convenient location for me. I went there to test drive the vehicle. They matched the lowest quote and had good financing terms. Everything went smooth and I drove my new Honda Accord home.

aharbison

Mar 13, 2014

From the moment that I received the first phone call from Angel in response to my internet inquiry, until the moment I drove away with my new Lease Honda Civic I was amazed at how easy everything went in leasing my vehicle. Angel answered all my questions and responded in a very short time. Angel seems to understand that getting a new car can be stressful. Angel helped me set up my blue tooth phone in the car and did an excellent job explaining all of the features in the new lease Civic. Todd was very helpful in explaining the finance and the maintenance plan for my lease. Both employees were very courteous and pleasant to do business with. If anyone every ask me where should I buy or lease a car, my first response will be Kings Honda. I think Angel would make an excellent Manager or Trainer for Kings Dealership on how to treat customers

jdaugherty

Mar 10, 2014

I did an inquire about one of your cars about 2 to 3 weeks ago, but I have not heard from anyone as of 3/10/2014.

1lilbuddy

Mar 10, 2014

Our experience at Kings Toyota was an overall good experience. We mostly worked with Gulia via the internet. She was very helpful and we felt we good a very good price the vehicle we wanted. Gulia was also very helpful with going over our new car with us and setting up the phone and showing us how to set up other items on the vehicle. The only experice which could of been better was the finance manager. We just felt he was a little pushy about wanting us to purchase additional coverage on the car and you could tell he was not happy when we told him we did not want any. The overall experience however was very good and we would recommend Kings Toyota.

Disneyfan

Mar 10, 2014

Great folks to work with! Helpful and knowledgeable. Spent extra time making sure we were satisfied and comfortable with first Honda experience. We'll be back and recommend to friends and family!

cmizener

Mar 8, 2014

My previous great experience with this Honda dealership 2 1/2 years ago made me feel positive about coming back. Although the same person was not working there, I felt confident because there was the same interest and friendliness as soon as we walked in the door. I also thought that Rob, our sales specialist, was interested in what I wanted, not just what he could get me to buy. He was considerate of my time, as I had to leave at a certain time, but made sure about what I wanted before I left and he finished up the process with my husband. (I also want to mention that Herb, although he was not our sales specialist, made sure that we were taken care of.) The next day, when we came back to pick up my car, the manager, Danny, came over to where we were sitting and introduced himself. That meant a lot to me; his friendliness went beyond my leasing a car. I think it was Christie who helped finish things up, and she, too, was positive and helpful. My new car drives great! I have had nothing but positive experiences at this Honda dealership, both in the leasing process and in getting oil changes and free car washes. I just recommended this dealership to a friend at work. Thanks Honda! I hope to hit the gong again in a few years!

cincynurse1

Mar 7, 2014

This is my second experience with Kings Honda and Mark Kowak. Obviously, I had a good experience the first time and came back. The service dept. is excellent as well. Very efficient operation!

GaryWebb

Mar 7, 2014

When I decided to purchase a new vehicle I had several models in mind. After narrowing my search I decided on the Honda CR-V There are a lot of Honda dealers in the area, but Kings Honda was situated between work and home. I have to say I was very pleased with Angel Hablutzel. She seemed very knowledgable about the CR-V and her manner was very straightforward without being pushy. She explained the features and options available, their purpose and use, but at no time did she try to make me feel like I would be making a huge mistake or error in judgment by not adding a feature. I appreciate that.I appreciated as well her letting me know when she would be available and not making me wait. I spoke with her on a Wednesday afternon and by Friday I was signing papers. Closing the deal was painless and took less time than my other new car purchases. I was driven to the lot and allowed to take my time picking out the color I wanted. Financing took less time than expected. Steve was well prepared and very helpful.I am picking up my new CR-V tomorrow. I am very pleased and would recommend Angel to anyone looking for a new vehicle.

jsilver103

Mar 3, 2014

Tremendous sales personell to deal with. Used internet pricing with Phil Gellman. He was busy with other customer when I arrived and he put me in the very capable hands of Steve Jones. Answered all questions, found me the style, color, interior and accessories that I wanted in my car. test drive was done in a great fashion, went where I wanted not a pre-arranged route. Bought due to the two men involved in the sale. Best car buying experience of my life. Price was fantastic and they gave me more for my car than offered at any other dealer. Looked at the Ford Fusion, Mazda 6, but for the money and car accessories the EX-L Honda beat them to death. Would highly recommend this dealership and these two salesman, Phil and Steve did a tremendous job and they are the primary reason I chose Kings, (I live within 3 miles of another Honda dealership). BUY YOUR NEXT CAR FROM PHIL GELLMAN OR STEVE JONES.

338432

Feb 28, 2014

Kings is a ripoff. I had them check my daughters Accord there for the brakes, they said it needed 590 dollars of work plus perhaps 1400 dollars for an ABS module. I balked and took it to a BBB shop, there was nothing wrong with the brakes and they charged me nothing. My wifes Odyssey transmission failed for the SECOND TIME and they quoted $4800 dollars to fix. An Angies Liist trans shop qouted $3000 for the same job. AVOID KINGS HONDA. They are not honest, they want all your money and could care less about being honest.

jkdalt

Feb 20, 2014

Traditional bait and switch car dealer. spend 2 hours agreeing to a deal, only to its changed when signing papers. Then have them say they did not change agreement

MCBRIDSE

Feb 18, 2014

Purchased a 2014 from Kings Honda on 2/15/14. The dealer did a good job showing us all of the features of the vehicle as we were not sure if the Pilot was going to work for our family. We traded in a 2007 Honda Pilot for a 2014 and found the price/negotiation to be fair. Our family came away with a payment that works for us and more importantly have found that the 2014 Honda Pilot Touring has a tremendous amount of features that will work well for our family.

AlvinBock

Feb 17, 2014

I dealt mostly with Marc. He was honest, sincere, and very receptive to my needs. He answered every question I asked him. He did everything he could to make me happy. He even went to the extreme, when he washed my license plates before he put them on the new car.When I called the dealership to close the deal, Jonathon did not hesitate to accept my new offer. The negotiations went very well from my end and I was very happy with the deal. I would gladly recommend Kings Honda to my family and friends.

fretzryan

Feb 16, 2014

While buying a car for the first time, I went to many different dealerships and looked at many different brands. The Salesmen at Honda Kings was by far the best salesmen that we had through the whole experience. Marty Gorton was very friendly, nice, knowledgeable and genuinely cared about making sure we had the perfect vehicle that met our needs. There was no high pressure or upselling involved. If and when I choose to buy a Honda again I would seek to work with Marty.

krod0209

Feb 13, 2014

I was not looking forward to car shopping. I find it daunting and I always feel an extreme pressure from salesmen. Marc was extremely easy to get along with, he was easy to talk to and he had a answer for every question that I or my mother in law threw his way. Kings Honda was my third and final stop. I didn't want to look anywhere else after working with him. He made a lot less stressful and bless his heart if he wasn't there for every single step of my car buying process. He was there as late as I was, and was just as helpful as he was when we first set foot in the dealership. I will shop at Kings Honda again when the time comes for me to get a new car again.

blahblahdewwhaap

Feb 9, 2014

I would highly recommend Kings Honda, and specifically deal with Dustin Jackson. My wife and I were met cordially by Dustin and throughout the Accord purchase our questions and concerns were addressed with equal cordialty. All of our previous new car purchase experiences have been erased with our pleasant experience with Kings Honda, and more specifically, sales associate , Dustin Jackson! Fair price, pleasant atmosphere, knowledgeable sales associate equal new car happiness!!

careyk

Feb 7, 2014

I had an excellent experience working with Gary and Todd. They were knowledgable, efficient, friendly, and thorough. Jenni was very friendly and always helpful in coordination of Gary's available times to work with me on paperwork finalization for purchase of this vehicle. Finally, Gary and Todd both ended up staying past closing time of the dealership store to accommodate my limited availability due to late working hours, which I was incredibly appreciative of; despite it being outside of their published working hours, quality of work, service and efficiency were excellent.

StephMB2014

Feb 5, 2014

We were very pleased with the customer service, financing and overall price we received for our trade in and also the new 2014 Odyssey.We will definitely recommend this dealership.Thank you.

beedoo

Feb 3, 2014

Our overall experience at Kings Honda was outstanding. Starting with our initial contact on the phone, Gulia was very knowledgeable, and extremely pleasant to work with. After a less than pleasing experience with a local Honda dealership in Louisville in 2012, we were extremely pleased with our overall experience at Kings Honda from beginning to end. We will definitely tell our friends in Louisville to check out Kings Honda. If we are in the market again in the future for a new vehicle, we would most certainly return to Kings Honda and Gulia.

kimberlykflamm

Feb 2, 2014

My husband and I found were looking to purchase a Scion. We found a Scion xD for a great price at King's Honda. It was a manual transmission and had been put on special pricing. When we first visited the dealership, it was a very busy Saturday. I had emailed with Gulia to set up a test drive of the Scion. She was busy during our visit with other customers, but Daniel Wright helped us. He had difficulty locating the keys for the Scion, but found them eventually. We took the car for a test drive and Daniel was very friendly with us. He created conversation and told us a little more about the vehicle. Afterwards, we left. My husband came back on the following Thursday and bought the car from John Deluca. His experience was good. He did wait an hour-in-a-half to receive the registration and receipt. We had paid cash for the vehicle, and my husband wasn't sure why the wait for the registration and temp tags. I came by later that evening to pick up the Scion to drive back home. We are from Dayton. The car was spotless and ready to drive. It drove great. Three days later, my gears locked up on the car. Unsure of what to do, we had the Scion towed to our trusted mechanic in Cedarville. He advised us to call the dealership and see what they could do. If not, then hire a lawyer and go from there. I called up Danny and explained how the transmission locked up. My mechanic said it was an internal transmission problem. Danny said to drive the car to Cincinnati. I told him it was undriveable. He said to have it towed and King's Honda would pick up the cost. I had it towed. After it was towed, the mechanic at King's Honda (I do not recall his name) called my husband and said the car will be looked at ASAP. Danny called me the next day and explained it needed a new transmission. He said King's Honda was purchasing a new transmission and clutch for the car. It was going to take a few days to get the transmission in, put in the car, and ready to go. He said I would have my car by the end of the week. I called Saturday and asked about my car. It was ready. I picked it up and thanked Danny for what King's Honda did. It truly was a blessing. I would recommend them to anyone looking for a new car.

grunedell

Feb 1, 2014

John was so easy to work with. He simply listened to our needs, and identified and explained the best product to meet those needs, keeping our budget in mind. His approach was informative and explanatory - we never felt like we were being 'sold' a car.He followed through on every step of the purchase and after the purchase. For example, the car we purchased was in-transit and the delivery date was unknown. We were in a time crunch to get another vehicle. So we were thrilled when he called to tell us he located an identical, brand new model (only 3 miles on ODO) and that it would be ready for us to pick up the very next day. Highly recommend John DeLuca and the Kings Honda team!

lmench

Jan 31, 2014

All the guys were professional and service oriented! They made it easy to purchase the vehicle that we wanted and researched. It was a real pleasure to do business here with the Kings Honda Team!

prsaptarshi

Jan 27, 2014

I had an excellent experience with Kings Honda. I live in Columbus Ohio and despite being location in Cincinnati, I didn't require to do a lot of things. The process was smooth and I was out with vehicle in just about four hours. I also appreciate Will's efforts in bargaining for loan with finance companies on my behalf.All in all it was a great experience.Thank you.

slmssonline

Jan 22, 2014

My wife and I traveled to Cincinnati to buy my new Honda Accord 2014 from Columbus because Kings Honda offered the deal that none of Honda dealers in Columbus area was able to do. But that is just a beginning of the story. I liked the dealership because of its design but was pleasantly surprised by a separate lounge with TV and coffee in the main showroom. We were equally impressed by professionalism that both Nathan and Dustin demonstrated during our visit. I could tell that they worked as a team to earn my business. Dustin was pleasant and very patient during the process. The time we spent in the finance office was very short and I liked that.Overall it was a great experience - (1) Kings Honda had huge selection cars to choose from (2) Nicely designed dealership (3) Professional staff who work as a team. No surprise that they are one of the biggest dealers in town. I would not hesitate to call them again in the future for next Honda car purchases.

jgroshoff

Jan 22, 2014

Both Mark Belperio and John Deluca worked hard to sell us a new 2014 Honda Civic. Nathan Myers was the person who ultimately agreed to the deal.They were friendly and helpful. When we bought the car, Mark was off so Nathan had John help us. He didn't skip a beat and handled everything very professionally. He programmed the settings and had us go around the car to make sure that there was nothing wrong with it. He introduced us to everyone at the service department and made sure that we felt comfortable with our decision to purchase the car.

Jriley85

Jan 19, 2014

Phil was very friendly and helpful. He made our first experience at Kings Honda a very comfortable one. We hope to do business with him again in the future. We will gladly recommend him to others.

Kohldog

Jan 19, 2014

This is the 2nd vehicle that I purchased from Gulia, she is great to work with and always has a smile on her face and excited to assist me. A big thanks to the team at Kings Honda for making my car buying experience quick and easy.

corieann2778

Jan 17, 2014

Wonderful experience overall! Phill was so helpful and easy to work with! I have been telling anyone who will listen how happy I am with my vehicle and the service provided by Phill, and the Kings Honda team!! Thank you! !

hecksm

Jan 15, 2014

I enjoyed our experience at Kings Honda. Rob was very attentive to our needs. He allowed us to test drive alone (which I believe is important) and he worked with us to actually purchase our new vehicle and stay within our budget. Christie was also very helpful telling us about the features. Jenni was wonderful, very pleasant and very personable. The whole experience was above my expectations of what the "buying a new car" experience would be. I would recommend Kings Honda and Rob to anyone looking for a new vehicle.

ellisoke

Jan 11, 2014

Completely hassle-free experience. Syed was super friendly, helpful, and knowledgable. I had a specific type of car in mind and Syed was able to find exactly what I needed. He explained all the car's features and answered all my questions. I received a quality product and quality customer service. I would highly recommend Syed in particular and Kings Honda in general.

leeadcs

Jan 10, 2014

Their response on our internet inquiry was quick. Their sales person, Angel, showed us the suv, then I test drove the suv. Steve, gave us call once he received our inquiry and invited us to come over and test drive the suv.Steve worked on our credit right away. Once we arrived at Kings Honda, Steve got us approved, but he did not stopped until he got a much better deal. True to his words, he found a much better financing, rate and monthly wise.Thank you and Great work efforts, Angel and Steve!!!!

Reenie2009

Jan 8, 2014

I stopped in Honda on a Saturday, January 4th during the Year End Event just to see what kind of deals they had going on. I owned a 2009 Honda Accord Coupe & was hoping to trade it in for a newer 4 door Accord. I knew with the miles I hadon my car it was going to be a tough sell & really didn't have a lot of faith that I would be able to get that done.I pulled in & as soon as I got out of my car Rob Larson was there to greet me. I told him my situation & Rob took a lot of time showing me different cars & going over different options with me. I test drove a beautiful 2014 Accord but it ended up being a bit out of my price rage. Rob didn't give up on finding me what I wanted.He found me 3 more cars to take a look at. One being a new 2013 Accord - 4 door. We talked buy & lease options & it turned out I ended up leasing the 2013 Accord. I also received many more options for my $$ because of the Year End Event.Rob & Christie, his assistant, made the time I spent there well worth it. The really took a lot of time to get me what I wanted & needed & both were a pleasure to deal with.I definitely will go back to them when I purchase my next vehicle & will recommend dealing with both of them to my friends & family.Rob & Christie - Thanks for all you help. You are so appreciated!! :) Sincerely, Reen Timbers

rcc363

Jan 7, 2014

John De Luca was great to work with! He is very professional, organized, very helpful, and explained everything in great detail to where I could understand. I was very nervous about buying a new car and do not have much knowledge on car buying, but John helped me to understand everything thoroughly and make the best, most affordable choice for me. I could tell that John was very intelligent and knew what he was talking about which gave me confidence to go further with the deal and buy from Honda. Great experience overall and I will always recommend John De Luca and Honda to anyone who asks.

14accordnav

Jan 6, 2014

This is the third car i purchased from Jeff Kaplan. He is awesome at his job and a great salesperson. He really knows his product and cars about you. I had purchased the previous at Performance Honda from Jeff. Kings Honda is owned by the same group and closer to my home. I couldn't believe how many cars they have. Jeff told me they have over 500 new in stock. My choice was very easy they had what i wanted and agreed to price quick. Jenny Hoskins introduced herself took me back to the finance office and got me a great rate on my new Honda. She also gave me a great price on a warranty. I met the sales manager Danny Cahill when he thanked me for buying a car from Kings Honda. They were very busy and he took the time to look at my new car with me. They wouldn't let me leave without understanding everything and made sure i was Happy! If you buy a Honda from anyone but Kings you a cutting yourself short. They are a first class operation.

campbecf

Jan 3, 2014

Initially went to test drive a couple of cars across the entire Kings Auto Mall. Worked with Steve Gripp and test drove a Honda Civic. Steve Gripp walked us through the Civics and Fits. Answered all of our questions and didn't apply heavy pressure as he knew we were just browsing at that time.On 12/31 we decided on the Civic and wanted to work with Kings Honda due to the late hours they would be open (8pm close). Phil Gellman stayed late with my wife and I to finish up a sale on new years eve. He didn't cut any corners. Explained everything to our satisfaction and answered any questions we had. I highly recommend working with him.

thompsondistributing

Jan 3, 2014

My sales rep. was Gary Folk. I originally purchased a certified used vehicle, by which afterward my wife became uncomfortable with. Working directly with Gary, through the issues we were having, Gary was able to help us into another vehicle that my wife fell in love with, and put our minds at ease. He took the extra time to make sure that she and i were completely satisfied, even directed another customer to a different sales rep so that we were taken care of on New Year's Day. Absolutely phenomenal service and care. You can't find that much anymore these days, but they went the extra mile.

Kbieler

Jan 2, 2014

Excellent experience! Phil got me a great price and was very knowledgable about all the cars but especially my new Accord! Thank you! Thank you!! Phil and Kings Honda

kkolb14

Jan 2, 2014

Everyone I worked with was very friendly. Helped me make the right decision for what I was looking for. I absolutely LOVE my new car and they helped me find the right one. The dealership was very busy but they did a great job to make sure I was taken care of with a complimentary lounge and kids game room. Thanks Kings Honda!!!

Sdh2442

Jan 1, 2014

Syed was friendly and on the ball. It was busy near the end of my visit and he got me in and out as quickly as possible. I would definitely recommend Kings Honda and Syed.

czeiger

Dec 21, 2013

Friendly, non-pressured service. Rob and Christie were professional yet very personable. Todd did a great job making all the paperwork go quickly and "painless". Would highly recommend this dealership. Rob did a great job making purchasing a new car an enjoyable experience.Thanks!

fiesty

Dec 17, 2013

This was the easiest and best overall new car selection process I've ever experienced. Kings Honda is located in the Kings Auto Mall which meant my wife and I could conveniently test drive all the cars we were interested in one trip. This dealers showroom is clean and comfortable and everyone we worked with was very friendly. The dealers large inventory made it easy to find the model and color we wanted. Finalizing a deal was simple....I presented the price I'd gotten from TrueCar and it was accepted.Marty Gorton, our sales person, was excellant. He was easy to work with, thorough and knowledgeable. He presented the required upsells but wasn't pushy or arguementative.

Honda1688

Dec 11, 2013

It was present to visit kings honda to buy two new cars. Every one was very knowledgeable , and friendly. I will recommend my friends to visit dealer to buy cars. The price are very reasonable . Thanks.

finthun

Dec 3, 2013

My visit to Kings Honda has been the most frustrating buying experience I remember in last 4 years. Naturally, I had researched enough and requested quotes from multiple dealers around my area and as part of my negotiations Jeff Butler promised me that he will beat any best quote I could find by atleast $100 which prompted me to stop shopping around at one point and visited the dealer ship fully prepared to buy and bring home a new car.When at the dealership, Syed Hussain received me and we went through the pricing once more after test driving the new car.Frustration 1 - I again had to spend about 15 minutes sending the message across that I had best offer of $xyz out of door from a different dealer, so expecting $xyz-100 from Kings Honda. After few trips to his manager office by Syed (though it was confirmed by Jeff in his email) finally he came back with the price I was expecting and promised in email.Frustration 2 - Syed kept referring to the wrong price and I had to remind again and again, and for long time he was not ready to put the price on paper until he discussed the extended warranty and additional accessories.Frustration 3 - I declined extended warranty, paint protection because they did not make sense for my situation or usage and Syed and at one point Jeff pressured me with discount offers but I eventually declined. NOTE at this point the price was still not put on paper for reasons unknown but I was verbally promised for a certain price on out of the door cost.Frustration 4 - Accessories. I was interested in two accessories on top of what comes standard in Accord EXL, but I figured out comparing with Honda prices and accessory cost are higher and labor is almost 100% of accessory cost. So I declined those. Syed kept negotiating and kept telling me the labor costs are same else where - so my point why shouldnt I shop around for a cheaper options and dealer just sell the standard car - for reasons unknown Syed was very keen on selling me accessories and warranty.Frustration 5 - Even after multiple reminders Syed is still not ready to put price commitment on paper and at this point I have spent about 2.5 hours already at the dealer.Frustration 6 - Finally after filling out the finance papers, Syed puts the price on paper - takes my signature as confirmation that I will buy the car for that price (NOTE no APR% committed yet)Frustration 7 - Jeff Butler comes all of a sudden and tells me he cannot sell the car for the price Syed just put on paper few minutes ago and had me signed as confirmation. NO counter offer, just a plain message that they cannot sell the car at the price they have promised few minutes/hours ago. I tried to get an answer but the response was - WE JUST CANT SELL AT THAT PRICE. So not sure what changed between a commitment and a back off by the Jeff and Syed.Now that I think - was the dealer trying to make money on extended warranties, accessories? Why was no response provided me and left me with just nothing after spending about 3 hours at the dealer with my family.Later in the day, I went to a different dealer and drove out with a new Accord EXL with 5 miles on the car in just under ONE HOUR. Yes, just under one hour with the exact same choices. No one pressured me for extended warranties, no pressure on buying accessories, Honda priced accessories and minimal labor cost. I was told the APR % and out of the door car price before I signed, and no one backed off. Very clearly there is a difference in how other dealers treat their customers. I am not going to recommend Kings Honda based on my experience.

delgadom

Dec 2, 2013

I was able to take advantage of a great lease special that the dealership was having for Black Friday, and although it had to be a quick purchase decision, the process couldn't have been smoother. Marty from sales is awesome! Marty was extremely helpful, honest, and 100% trustworthy. He went out of his way to help me, and I never felt like I was being pushed or tricked into buying "extras". He made sure to answer any questions I had, and somehow managed to make signing dozens of papers an enjoyable process! I will definitely be giving his business card to anyone I know who's looking for a new/used car! Great dealership, my family has gone here for years, long before their move. A main reason why I chose to get a Honda again was because of the quality service and friendly people at King's Honda.

ednorris

Nov 30, 2013

My original perception was this was going to be a great experience. Everyone was very friendly, no higher pressure tactics and I really wanted to purchase from this location. On Nov 9,2013 I went here with the intentions of purchasing a 2010 Chevy Traverse. After looking at the numbers it didn't workout so I purchased my second option. Everything was going great until the end when Marc went to give me the keys and I asked for a second key. Marc Kowalk told me the previous owner dinky gave them one key so that's all he was giving me. This was unacceptable so I went to see Jeff Butler, the sales manager. Jeff told me the same thing. I was very disappointed because here I am spend $13,000 on a vehicle and you guys are too cheap to give me a second key. I was too tired and hungry after being there for more than five hours to argue over a key so I left with one key.Later on that night as we were driving home we noticed a headlight was out. My wife called Marc and he told her to bring it back on Monday to get it serviced. I didn't want to make a 100 mile round trip for a headlight so I emailed and called Jeff to see about purchasing one and them reimbursing me. He told me to go ahead and email him the receipt. I did that on Nov 11th and I've yet to receive my reimbursement. On Nov15 I received an email from Andy French, general sales manager asking how my experience went. I proceeded to tell him about the key and the headlight and I how I felt they let a key and headlight leave a sour taste with a customer instead of focusing on future referrals or a repeat customer. I have yet to hear back from him either.Turns out because the key has a chip in it I had to pay $74 for that key. I felt like I at least deserved a phone call.

s037kls

Nov 30, 2013

Marty was very good and very objective with us. He was looking at used cars from our perspective and not from the perspective of someone simply trying to make a sale. We were comfortable with his sales approach.

JoeRellim99

Nov 27, 2013

Being on Kings Honda internet sales email list was helpful as it alerted us to a 'Black Friday' (Thanksgiving) Holiday sale which had very favorable 'no haggle' price for a Honda Civic. As a service/sales 'bonus' their dealership has a Keurig coffee / hot chocolate machine which is VERY handy to have while you wait and/or discuss things with the sales etc. teams. They have been very good in working to help my son get financing for his 1st new car - trying several different approaches for financing. Really appreciate their extra efforts to work out the financing for him. Have a GREAT week - Joe

tgregrory

Nov 21, 2013

I love the jeep ,, and the team at kings honda was great,,, thank u ,, i couldnt have ask for better service ,, or a better vehicle

daviderizan

Nov 20, 2013

Car buying for me is always a difficult, grueling experience. I first started communicating with Angel via email where I described what I was looking for and she got back to me very quickly. I live about 45 minutes away from the dealer and she gave me prices over the phone without any hassle or problem. I was still a bit apprehensive about the interaction until I got to the dealership. Angel was very kind and got right to the point. She didn't try to inflate the pricing or play any games regarding the purchase of the car. It was an easy, enjoyable experience. I cannot say enough how much I appreciated her help. She even offered to give me a bag to empty out the belongings of my old vehicle. Thank you again Kings Honda and Angel, you've made me a very happy customer... you guys will have my business as long as I live in the area!!!

adamcameron

Nov 15, 2013

The dealership GM is great to deal with --- despite any confusion, Mike made sure things were right for me. I really appreciate his hard work.

bandledwards

Nov 11, 2013

We were passing through from out of town and our Pilot broke down just up the road from Kings. We found ourselves having to trade it in on the spot. We didn't have high hopes for getting a good deal, but we left with a 2014 Accord and feel really good about the purchase. The salespeople we worked with were fantastic. We feel they went over and beyond their job, for example, when it was time to fill up my new car for us to leave, the salesman used his own money because the Honda company card wouldn't work at the place we went to. Also, we had our dog with us for the whole time we were there, and everyone was very understanding about it. They even let the dog test drive the car with us :-) Really glad we ended up at Kings! In the future if we need another Honda we would drive 1.5 hours to go back to Kings.

rgottmer

Nov 8, 2013

My buying experience was friendly. I did not like Jeff being vague on the financing terms and rate. He seemed to gloss over the details of the actual finance terms and wanted us to quickly sign up.

ajerjg

Nov 6, 2013

Phil Gellman was a great salesman. My Mom was purchasing a new car and he took the time to explain things and answer any questions she had. He worked to find the right vehicle for her. The only part of the whole experience she wasn't happy with was all the paperwork. She was paying for it with no financing and she felt that it should have been a simpler process. I highly recommend Phil Gellman and Kings Honda!

ksharp12

Nov 5, 2013

Angel displayed total professionalism, friendly attitude, and attention to all details during the buying process. She also stayed past her shift to accommodate my schedule.

timowens505

Nov 4, 2013

Dustin made our experience easy and comfortable. He helped us get the best deal possible while maintaining an energetic, yet approachable attitude. He is easily the best car salesman I have ever dealt with.

Dtohline

Oct 30, 2013

I have purchased 2 new cars from Kings Honda to date. This is the first place I will go for the next one. Great dealership and employees, a pleasure to deal with.

janiyah

Oct 29, 2013

Our experience was very welcoming and knowledgeable. Darla and Dustin took care of all of our needs making sure we purchased the car we was looking for and with all the amenities we wanted down to the color. We would diffinitly refer all of our family and friends to Kings Honda.

Ekohinke

Oct 27, 2013

Both salesmen were very helpful and ready to respond to our needs. The sales process was fairly efficient and respected the time that we had available for this transaction.

robertgrim

Oct 24, 2013

This was my first visit to a Honda dealer. It was a very enjoyable experience. Al Glover spent a lot of time letting us test drive the car we were interested in and explaining how the electronics and other features of the car worked. The interior/exterior color combination we wanted was not available, but Al found what we wanted at an other location. After a week of driving our new car we are very satisfied with it.

mizphill

Oct 23, 2013

I haven't bought a car in over 13 years. So when I went to King's Honda, I really had no idea what to expect. Syed (salesman) was extremely friendly, and answered all of my questions about the car. After my test drive, he was quick and efficient with the paperwork process. I worked with Darla for the financing, and she was fantastic! I have pretty poor credit, and she worked for over an hour contacting multiple lenders to get me the best possible deal. She even took me back out to the lot to show me other cars in my price range, looking for the perfect car. In the end, I ended up purchasing the car I originally test drove. Neither Syed nor Darla ever made me feel pressured to purchase a car, and Darla was very careful to make sure I was comfortable with my payments. When it comes time for my husband and daughter to buy a car, we will definitely be going back to King's Honda, and working with Syed and Darla again.

Mazer

Oct 21, 2013

JEFF KAPLAN WAS AWESOME AND A PLEASURE TO WORK WITH .... I KNEW HIM FROM PERFORMANCE AND WAS GLAD HE MOVED TO KINGS HONDA ... HE FOUND THE COLOR CAR I WANTED AND MADE THE PROCESS SMOOTH !!

fredfein

Oct 21, 2013

I had printed an add offer from another dealer that was a lot further away from me. Just to see what would happen, I took it toKings Honda since is was just a few miles from where I lived. I took it to the first salesperson I encountered and said if they would match it, I would drive away with a new Honda. Dustin tells me, ok, lets see what we can do. He took the add to the finance guys and led me off to look at the cars. I picked the one I wanted and then waited on the finance guys. I fully expected them to say they couldn't really match the add because it wasn't the exact same car and options, etc ... but to my surprise, they matched it to the penny.Not $5 more a month or more down payment. Right to the penny. They were even low key when it came time to offer me all the extra stuff like extended warrant or other options. They took my first "no" and let it go. An hour later, after a soda and some cookies, I got my nice clean car with a full tank of gas and away I went. Could not have been happier with Kings Honda and Dustin. Will definitely recommend and use them again in the coming years.

yoinsi

Oct 19, 2013

I dropped the car for the service of muffler. I had to change whole muffler system because the pipes were totally ripped or splitted. I paid more than $700 for the service. HOWEVER, the problem was not that. When I got the car back, the engine light was on which was not on when I dropped. So, I asked, but they were like " NO, it was already on". they kept saying it. I am not a stupid, if it was already on, I would have already asked them when I dropped it. And they said that it is problem with Oxygen sensor heater...and they asked for more than 400$ in order to changeSince, I was busy, I didn't want to argue. So, I took it back and was driving without fixing it, few days ago, I went to different auto shop and asked for checking, and they said few option why the oxygen sensor might be on, one of the option they said is muffler. I mentioned that I changed whole pipes..and the auto shop technician told me that muffler might caused the issue and asked me to bring the car back to the dealer. Also, the technician told me that it would not cost $400.00..the oxygen sensor normally cost $50-100...So, I called the Kings honda and asked for the General Manager, who were out of the office, Mike, I left my voice message with my phone number.But I didnot get anything back.I am trying to call Honda and ask for their opinion. ----------------------------------------------------------------This was a my review on Kings Honda, however, they contacted me back and took care of the situation with great services.So, I changed the overall review Thanks

katelawrence123

Oct 14, 2013

I had a wonderful new car buying experience at Kings Honda. I sent a request for an e-quote on a 2013 Honda Fit, and Gulia Petalver responded quickly with a firm number (other dealers called, wouldn't give me actual number, wanted me to make an appointment before providing a quote, etc.). Gulia called and suggested I come in that evening. When I met with her she was friendly, informed about the vehicle, and reasonable when negotiating my trade-in. I never felt pressured or like I was "playing games." The financing process also went quickly and smoothly. I was very pleased with the overall experience and would highly recommend Kings and sales person Gulia Petalver to anyone looking for a Honda.

tgibsonnm

Oct 9, 2013

Everything was great, Dustin did a great job listening to my needs and finding a car to fit those. He was open to understanding my situation and finding the best deal for me. He was great.

Charlie

Oct 8, 2013

I didn't know until today that if you take your new Honda back to King's Honda for its first oil change, that service is FREE OF CHARGE!! I took my Crosstour in for its first oil change not knowing this and the service writer informed me first oil changes, if you bought the car at King's Honda, were free. Oh, and did I mention that a car wash is also free anytime you take your Honda into King's Honda for service? I guess I just did.

AmyBird

Oct 8, 2013

My experience with this group of folks was great. They were friendly, well informed and made sure I was well informed also. They were able to answer any questions I had and work within my budget. They also gave me information on other services offered for maintenance later. I had also forgotten an item in my previous vehicle that was returned to me promptly. I will return to Kings Honda for my next vehicle purchase.

scottpage7

Oct 7, 2013

We inquired about a new Honda Pilot via internet due to a busy time of year for us. We previously visited in the spring as we were trying to figure out what kind of car we wanted and whether the value was right. Al worked with us in the spring and on our most recent visit. He was a tremendous asset to us, easy to work with, and patient while we figured out what would be the best value for our family. We received the internet quote from Gulia who also gave us other comparables and followed up as we requested. Jeff Butler also followed up via email to make sure everyone was being helpful, which they were. Finally, the finance mananger who made completing the deal a walk in the park was Todd. We received the service, respect, patience, price, and honesty which I was hoping for!

terrybenz

Oct 7, 2013

Al Glover was recommended to me by a co-worker. He actually came in on his day off to meet with me. He is very personable and helpful. Would send anyone who is looking for a vehicle to this dealership.

tkeller84

Oct 4, 2013

Honestly, Steve was a great salesman. He gave no pressure, was honest, informative, and awesome. Made the entire experience smooth and fun. He even put some balloons on my wife's car that made her giggle with joy. Great guy, and would definitely buy from him again and recommend him.Will processed our paperwork. He was a great guy. Class act, lade back, and enjoyable. He was very clear and made the financing actually a pleasure. He was also very knowledgeable about the extended warranty. He answered our question and left no assumption remain on the table. He curbed our scepticism and helped us be worry free.

galkire

Oct 3, 2013

The sales process from Marc Kowalk was vey easy. He let me test drive the exact Honda Accord I wanted to purchase. He called my local car insurance company and gave me the window sticker so I could give them the VIN. The whole process including meeting with the manager and leaving to get a cashiers check didn't take vey long. Marc explained some the features of the car.I turned in a rental car I had been driving since my last car was in an accident and then had hail damage. Marc Kowalk followed me in my new car. I drove the Honda Accord back to the Honda Dealer to drop off Marc. The service department checked several functions of the Honda Accord to make sure it was working correctly. They filled out the information in the service book in the manual set so I could see what functions the checked.

mariewilliams

Oct 2, 2013

All the sales and finance persons were great except Andy French. I may have looked young, but I am an adult and I deserved to be treated like one. I or noone else in the room deserved to be yelled at. If my friend was not there with me, I would have walked out. Not sure if I would recommend this Honda dealership due to that experience. He didn't even have the courtesy to appologize.

bethmorse

Sep 26, 2013

I had a great car buying experience at Kings Honda! I worked with Gulia Petalver and she had just the right sales personality for me. The finance person I worked with, Will Ramsey, was also a pleasure to work with. I left the dealership with my new Honda Accord Sport feeling very confident not only in the quality of the car but also in the treatment I will receive from the dealership in the future.Special thanks to Gulia for making this a pleasurable experience!Beth

jeangeier

Sep 25, 2013

I found the sales representatives to be courteous, helpful, knowledgeable and ready to help. I usually do not like the process of buying a car, but found that Rob and Christie were very helpful in talking through the different scenarios --leasing versus purchasing. I would go back to them again.

JoLynne

Sep 24, 2013

We went to just check out pricing on either buying an used car or possible lease on new one. With Nick's help we walked out with two new cars and a new friend. He is so energetic and will go the extra mile to make sure you get exactly what you want and at the price you are willing to pay.

bobboremski

Sep 23, 2013

I visited Kings Honda with the idea of looking and possibly purchasing a Honda CRV. I met Mark Belperio in the showroom and I told him what I was looking for. He recommended that we look at the CRV's in the back lot. Once there I kind of zero'ed on a silver with black interior model.I have to admit that the car sold itself. This was also my 2nd trip to a dealer, so I had already done a test drive and checked out the CRV.I think Mark sensed that my mind was made up and he did not try to divert me and he treated me with respect and courtesy. Before leavingMark went over all the cars controls, functions etc. and answered all my questions. The one thing I appreciate about Mark is that there was never any pressure.

lenbartel

Sep 23, 2013

Rob was very attentive. Took time to help us figure type of car we were interested in. Enjoyed working with him even in the negoiating process. He has a great sense of humor. I would feel very comfortable in recommending Bob to anyone of my friends. I feel from the research I did that the price considering trade ins was a fair price, after all Kings has to make a dollar to.

BillDF

Sep 18, 2013

Nathan, Will and Jerry made the process of purchasing our new Honda Accord an easy, no hassle experience. We received a fair price and courteous servoce.

sted

Sep 18, 2013

I found that Daniel Wright was extremely helpful as well as knowledgeable. He also went well beyond normal sales duties by helping me deliver my old car to my grandaughter together with actually cleaning the back winowd of my new Honda which the detail department neglected to do. I hats off to Daniel.

chandley23

Sep 17, 2013

Good visit at Kings Honda. New to the area and Kings Honda was recommended by friends. We love the CVR. Great condition for being used.

phirsch

Sep 16, 2013

I was very pleased with the service and professionalism that I received from Darla and Marc. They assisted me in the choosing the proper car and financing of my loan to fit my needs! Thanks!

tturner1001

Sep 13, 2013

This was a no hassle purchase. I received a price via the internet. I exchanged several emails with Gulia who was very helpful in answering my questions. She was not working the day that I was ready to buy, so she provided me Al Glover's name. Al took us for a test drive in the car we were going to purchase. He also walked us through the purchase process and there was not haggling over the price, which my Wife and I apprecaited. We do not enjoy the traditional sale/purchase process. I also spoke with Jeff Butler about our interest in purchasing a car. I'm afraid I don't remember the finance manager's name that took care of our financing, but it was a relatively painless process as well. We had trouble getting my iPhone to sync up with the car, so Gulia met me the day after our purchase and helped me get it working.This is the way I prefer to buy a car.

cherylbenitez

Sep 12, 2013

I was very pleased with Louis and his ability to make the deal happen long distance. I drove from Elizabethtown, KY to Honda dealership for my new CR-V. Louis had the car waiting for me with all the specifics requested right down to the color. He came recommended by a friend I worked with at Fort Knox, KY who also drove to Kings Honda for his new CR-V. Louis was great and price was right. Thank you and I will send others to Kings Honda.

durkman

Sep 10, 2013

From start to finish this was an incredible experience. I worked in the car business for 10 years and left because typically the dealers just treated customers like numbers. Not here you are treated with respect and they seem to truly value you as a person not just a customer. Please if you are considering a Honda please consider Kings Honda!

VickieF

Sep 10, 2013

This is the second Honda I have leased with Rob Larson as my salesman. Rob listens to what I want and then makes the transaction happen. He is friendly, extremely competent and very knowledgeable about his product. I have and will continue to refer friends and family to Rob at Kings Honda.

yeahhitssteph

Sep 9, 2013

I just bought this car two weeks ago, and I already have to do work on it. Yeah, it's a used car, but these guys won't do anything to make your life easier. I told them a week ago that I need an alignment, took it to them for them to tell me that the alignment's fine.The car pulls to the left and the steering wheel isn't set straight. They told me to bring it back for a mechanic to look at it, so I did. When I brought it back, the tech looked at everything and said I do need an alignment! Alright, that's what I was thinking. Then they wanted to charge me $137! Rob told them to give me a "discount" which brought it down to $100. You can seriously go anywhere else and have one done for less than $60. Not only did they waste my time and money, but I not have a car sitting in my works parking lot that needs a new starter, one that didn't go bad until I took it to them to look at my car! Something inside of me thinks they did something with it, because I've never ever had a single problem with it not starting, and when the tech was done and they brought it back in the service station, it wouldn't start back up. But it was alright with them because they did wash the piece of crap. & Robert won't talk to you at all if he's already sold you a used car. Very poor communication. I will never buy a used car from this dealership again. The customer service it great if you're looking at buying a car, horrible once you've purchased it.

nmb341

Sep 8, 2013

Easy buying experience. Used "true car" pricing through AMEX. Didn't have my color but found it within 24 hours. Buying process when it arrived took only an hour. Tire pressure light went on when I took it home, but went in the next morning and service department took care of it in 15 minutes. Tires were over-inflated. Appreciated service just fixed it, didn't even need to check in with the computer system.

ann_mcguire

Sep 5, 2013

We had a great experience with Marty and he was extremely helpful and personable. He has a very nice personality and made this purchase very smooth and our 18 year old daughter happy!! I would recommend him in the future.

jrdowey77

Sep 3, 2013

My husband and I drove to Kings Honda from Dayton to buy our new Honda Pilot, and we were not disappointed. Rob Larson was our Salesman. He was very helpful and friendly, and even though he was already busy with other customers, he was able to help us without ever making us feel rushed or neglected. We walked in pretty much knowing what we wanted to buy and he did everything he could to get us our vehicle that day. We will, and actually already have, recommended Kings Honda and Rob Larson to our friends and family. We also recommend their Service Department. I have worked with their Service Manager, Ash Mall in the past, and his is hands down the best in the business.

rcwroble

Sep 3, 2013

I received excellent service from Rob Larson when buying my new Honda CRV. This is the second Honda I purchased from Kings Honda, and from Rob Larson, and each time I was treated with respect, and my expectations were more than met. Overall, this is the 8th Honda my family has purchased throughout the years. I will go back to Kings Honda, and Rob Larson again, and would recommend this dealership to my friends and family.

Richmondjw

Sep 3, 2013

Dustin was a pleasure to work with. He was more than helpful and was genuine about getting us the right car. He's a first class salesman and great guy. I plan on referring anyone to Dustin because you will get nothing but the best.

NX8LGary

Sep 2, 2013

My first visit to Kings Honda was great. Friendliness from all the Sales and Finance folks. I'm glad I visited Kings Honda and glad I got a great deal.

casto1

Sep 2, 2013

We were looking for a used car and didn't find anything at another dealer nearby. On a whim we went to Kings Honda. It was after 8pm, but they were still open. Nick greeted us and helped us find several cars in that fit our needs in our price range. Since it was late we came back the next day and test drove two cars. We were able to take the one we liked better to our mechanic. Marc and Nick worked as a team due to our schedule. Thank you for the nice car buying experience.

Bearcats2013

Sep 1, 2013

Nick was one of the most friendly, knowledgeable and laid back car salesmen I've ever dealt with. He listened to my needs and wants, and worked hard to get me the car I wanted. I was never pressured into anything, and never felt like he was misleading. When it came to negotiating for the car, he helped get me what I wanted for my trade-in as well as helped in getting the price I wanted for the car. He made the transaction as well as the experience smooth from beginning to end. I had two family members with me for my purchase and from the service I received from Nick, they both stated that the next time they need a car, they will definitely ask for Nick to be their salesmen. He made me feel special as a person and as a customer. Great job Nick!

a_raymond

Aug 30, 2013

Great experience at Kings Honda, it was by far the best dealership experience I've had. Mark K was excellent to work with and I would recommend him without reservation. Price was good, I've seen in the online forums that others in the country have gotten better deals than I, but I am pleased with what I paid and as requested, King's brought their "final offer" to the table the first time, there was no haggling. There was a mistake on both of our parts where my $500 deposit was missed during the paperwork and King's called me the next day saying they owed me $500. How many places do you know of that would do that instead of pocketing it? Living near the South Dayton suburban area, my wife and I originally went to the nearest Honda dealer, Castrucci, with the intention of buying a new minivan. When we arrived, they did not want our business, declining a request for a test drive, or to even sit to talk numbers or the special order process. We left empty handed and drove straight to Kings where Mark greeted us, and obviously gained our business. We had an Odyssey on order that morning through Kings Honda.

blkbutyc12

Aug 30, 2013

I purchased a used vehicle from Kings Honda and the price I paid was really good. I shopped around and came all the way from Indianapolis to purchase my car from Kings Honda. I am Really happy with the vehicle and the service I received.

yurovski

Aug 30, 2013

Gulia was very friendly, knowledgeable, helpful and quick. She provided excellent customer service, followed up with us post-sale to answer questions about the van. She found the missing keys and was kind to give us a tank of gas to come back to the dealership to pick them up at a later date.

hemj1690

Aug 29, 2013

We have been involved with this dealership for well over 30 years, and have always found their service impeccable, apart from one bad experience. We later discovered that this employer was let go.

Siguy666

Aug 28, 2013

Very friendly staff! Daniel was very helpful and answered all my questions. I would recommend this dealership to all my loved ones(and I have quite a few) I look forward to future transactions with said dealer.

rjj31

Aug 27, 2013

I recently paid for a used 2012 Chevy Cruse from this dealership. I say paid for since I've not taken possession of the car just yet. The entire experience with this dealership to date has been, at best, disappointing. I started by inquiring via the web site about the car and received a prompt response from an internet specialist. My wife and I stopped by one evening to look at the used car. Mark Belperio was the salesperson that first approached us. We test drove the car with Mark along. Mark was unable to answer questions we had regarding the vehicle except whether the mfg warranty still applied given the low miles. This is understandable given a used Chevy at a Honda dealer, but he made no offer to get answers and really never seem interested in helping. After receiving and exchanging emails on a Friday evening and Saturday morning with the internet rep regarding price reductions, I needed to stop by Saturday morning (Saturday Aug 24) to purchase the car (a sizable good faith deposit via credit card over the phone was not acceptable) but made it clear that my wife was not able to join me and if there were papers to sign, shed have to follow up at a later time. I arrived at the dealership and both Mark and the internet specialist assisted in getting all he paperwork completed, but was repeatedly asked when my wife would be in to sign because this has to be done by the end of the month." I assured them she would make that happen and they gladly accepted my check for full payment. After a wait for a Finance manager, I signed whatever papers I could, asked for a receipt for the check I had just written and was told that Id get copies once my wife signed her part. I was again asked when that would happen because she needs to do this before the end of the month. After promising that wed be back quickly I was told to call ahead to Mark when my wife was coming so they could have all the paper work ready. I called on Monday morning and told Mark she would be in around 4:00. She arrived at 4:00 and asked for Mark. He was paged and although he has sitting alone in the waiting area my wife needed to approach him of help. He escorted her to the finance manager and left. The Finance guy informed her that the paperwork was mistakenly passed on and not in the building (why no call to us telling us not to come in seeing as we need to call in advance?) When can she come back and sign and pick up the car seemed to be the topic of discussion. My wife told them him she was in meeting for the next several days and could not come back until after the weekend. Maybe we can find someone to drop them by your work She told them Tuesday would work, but was told that both individuals were off. The finance guy left to page Mark who upon hearing the page quickly left the building. So my wife is standing there alone with no one to help. After it became obvious that no one was going to assist she left. No calls to apologize or make other arrangements, but I guess thats to be expected since everyone is off in Tuesday. I guess Ill get a call on Wed asking when we can pick up the car? It's obvious that once the sale is over and the check has exchanged hands service levels drop even lower. It was promised that the car would be detailed inside and out for pick up ... we'll see how true that isUPDATE 8/30Sales manager Andy French called me with a genuine apology. He admitted that the staff had handled the interactions inappropriately and had Mark deliver the vehicle to my wife, along with the papers that needed to be signed, to our home. They arrived on time and the vehicle was clean, with a full tank of gas and all paperwork included. While Mark apologized for the original paperwork being misplaced, he never acknowledged, nor apologized, avoiding helping my wife when she went in to sign papers. I guess he just doesnt get it.Anyway I have changed my opinion of the dealership and would recommend them for those shopping for a Honda. I will, however, tell folks to steer clear of Mark Belperio as a sales rep.

ishwark

Aug 24, 2013

He was good and helpful. Got what we wanted fast and easy. Helped us get what we want to our price and always answered our phone calls within 24 hours or less when not picked up. Only downfall was that we had some miscommunications which had a little problem but in all it was good.

jeffreygeeding

Aug 24, 2013

This is a great dealership. I have leased 4 cars from Kings (and it's predecessor Century) since I moved to Cincinnati and have had great experiences each time as Eric has been involved in each transaction and Rob the last two. The service is also excellent. It's a very easy dealership to do business with, has stable management and a great reputation.

Jelleyroll128

Aug 21, 2013

This is the second vehicle that I have purchased from Rob and Kings Honda. The buying experience is easy, simple, and they're very comfortable to deal with.

AMOM

Aug 20, 2013

Joe was great and came in on the middle of our sale. We were assisted by 2 others and 1 left to get us another vehicle to look at and never returned and the salesperson that took over left to gas the vehicle we were going to purchase up and never came back to say thank you or to see if we needed anything else. Joe brought us our vehicle paired our phones up with it and made sure that we had everything we needed before we left. Joe saved our opinion of Kings Honda and I hope that he received credit for our purchase.

EASparks13

Aug 19, 2013

Rob was very helpful in finding me the car I was looking for at the price I can afford. He made every effort to make my time at the dealership enjoyable and comfortable. Todd and Christie were also very friendly, helpful and made the process as easy as possible.

FBarros

Aug 19, 2013

We knew Marc Kowalk from 3 years ago when we bought our Odyssey and Civic through him. Since that time we considered him one of the best Sales Person we've found. It was then very natural to come back to him now that was time to buy our first car to our daughter. And he delivered it: same personal care, patience and wisdom to help us make the best decision in terms of overal value. He is an asset to Kings' Honda and we wish to reconnect soon.Liz Johnston is another jewel in the Kings Honda Team. In Mark's absence she was able to assist us in all of our doubts and with a latin touch, she helped us through the maze of options toward the best for Ana. She can connect to latins in a way other cannot so please trat her as an asset as well. Saludos!Overall it was a great experience, and together with value this is what counts.

familiasanchez

Aug 17, 2013

The overall experience was excellent, as was each point of the experience. When we arrived at the dealership, Liz was waiting for us near the entrance at the appointed time. We were thrilled to find out right away that Liz is a Christian. This immediately put us at ease. Liz promptly took us to the vehicle so that we could test drive it. I made my purchase through a car buying service, which resulted in no haggling on the price. There was some minor confusion because I sent a follow-up email to Mr. Bush and because of the poor wording of my query and some oversight, I was quoted a different price via email. I misinterpreted the email price quote as including TTL and all fees (i.e., being the bottom line price), when in fact, it was quote for a sale price. When I came to the dealership to take delivery of the vehicle, I presented both the car buying service certificate and the email to Liz. This resulted in some initial confusion with a price significantly higher than what I was expecting. Liz spoke to the manager, and the situation was quickly resolved. The paperwork was completed quickly and all of our questions were answered without us feeling like we were being deceived or that anything untoward was taking place. Once we had provided Liz everything that she needed, we were met by Glen to complete the financing, title, and registration paperwork. This paperwork was completed quickly and without any pressuring (specifically as it relates to our wish to decline extended warranty and other optional coverages). Once the paperwork was complete, the vehicle preparations were finalized, and I was taken to the vehicle. Liz offered to help me pair my phone to the vehicle's Bluetooth system. We experienced some difficulty, so she asked Nick to help. Nick spent 30 minutes trying to help me, but in the end we concluded that my phone was too old to work correctly with the vehicle (this was based on Nick pairing his own phone to the car and everything working right away). In the end, this was the most pleasant and hassle-free car buying experience I have had yet.

PowerShopper

Aug 16, 2013

My husband and I visited Kings Honda to view and test drive a Certified 2012 Touring Elite Odyssey and the new 2014 EX-L Odyssey. Angel was a great sales consultant to work with. She gave informative details about each model, compared the two and helped me decide which was best for my family's needs. Jeff was helpful in deciding between a purchase and a lease and showing us how each could benefit us. They both patiently answered every question my husband and I had over a two day period while we tried to decide what we really wanted. When we finally decided Angel and Steve stayed after closing to get all our paperwork done so we could take the Van home that evening. I will return to Kings Honda when in need of a vehicle again.

sminamye

Aug 13, 2013

Nate Myers, the Sales Manager, met us at the front desk after we arrived and explained that all of his sales consultants were in a training class but that he would go and ask one to assist us. A moment later, Al Glover greeted us, asked what kind of vehicle we were looking for, and took us to the lot to view Used Pilots. My daughter, who was the purchaser, had found a 2011 Pilot on-line that looked interesting, and it was still available. From the beginning of our interaction, Al was very professional and knowledgeable--thoroughly but concisely explaining features of the car and answering questions. While interested in making a sale, he never exerted any kind of pressure. He is a very friendly man and it was easy to develop a rapport and be comfortable that my daughter would receive a fair deal.Nate is very knowledgeable and experienced in financing and was able to offer excellent advice about loan options and then worked to find a loan at just 1 percent interest, with me co-signing. As Sales Manager, he explained the cost breakdown for the car my daughter was about to purchase, and used an on-line site to compare the features of this car with one she had test driven at another dealership.Our overall experience was excellent and I am likely to be back in a year or so when I make my next purchase. Scott Minamyer

vvgkr78

Aug 12, 2013

Had a great overall experience, sales personnel were very helpful and informative. They spent a good bit of time understanding my needs instead of just trying to sell something, and offered a few choices based on what I was looking for and within the price range. The price tag was comparable to other dealers and competitive for what I purchased. Their attitude towards customer focus and retainment is appreciable.Thanks much for the help, I will recommend the dealer for family and friends.

maryburr110

Aug 11, 2013

I had been considering buying a new car for well over a year. I had been driving a 2003 Honda Pilot with 190,000 miles on it when it finally broke down. I had the car towed to the Kings Honda dealership, with the thought in the back of my mind that I would hopefully trade it in on a new Honda Accord. I was put in touch with Petie Fossett, who is a class act. I was pretty straight forward with the type of Honda Accord I wanted, and he went above and beyond to help find the exact vehicle. After a couple of days of "negotiating", I went in to get my 2013 Honda EX-L V6 with Navigation! I had been borrowing my daughter's car, which I had with me. When I wanted to take my new car home with me that night, Petie and another Kings Honda associate followed me home in my daughter's car so that I would not need to make arrangements to pickup the car myself. I then made an appointment on Saturday to have my new car sprayed with a coating that would keep it looking brand new wash after wash for years to come. At the same time, Petie took the time to show me all of the features of my new Accord, because the night I purchased it, I had my two small kids with me and it was not a good time. I had well expected to arrange a ride home from the dealership while my car was being worked on, but Petie arranged for a complimentary rental so that I would not have to worry about a ride. A little more than an hour later, my car was ready, so I went back up to the dealership in the rental. He had my car started, cooled, and helped me get stuff out of the rental van. You just don't find better service. He really takes care of his customers and I woiuld highly recommend working with him. In fact, the entire Kings Honda team was just fantastic, even when I had my kids with me running around, as a single mom, it was a pleasant surprise to have them treat us with such kindness. So if you are in the market for a new car, go and visit Petie and the Kings Honda team. It will be worth it!

mlrall

Aug 11, 2013

I had another great experience at Kings Honda. I worked with Nate Myers again but got to know Gary and Jerry who very helpful and patient in our search for a Pilot. I would go back again if searching for a new vehicle.

ALIGOES

Aug 11, 2013

Gulia is a great sales lady. She answered every question and was very friendly. The only downside was the process took several hours. This was not Gulia's fault, it was saturday afternoon and the dealership was VERY busy.

ddeluca93

Aug 10, 2013

I came into Kings Honda not even expecting to drive off the lot with anything new. I was more into just browsing in hopes of leasing a car in the next month or two. I called the dealership one afternoon and I was connected with Pete. He immediately gave me all the info I needed on new Honda leases. We set up an appointment to come test drive a new Civic. I came into the dealership and Pete was ready for me. One really awesome thing Pete did was knowing that it was hot out he got the Civic started and put the AC on so when we got into the car it was cool. We took a test drive in the Civic and Pete was very knowledgeable about the ins and outs of the Civic and answered absolutely every question I had about it. We got back from the dealership and he showed me a few more features like the back up camera, and the steering wheel controls. After that we sat down and started talking numbers. I'll leave all those details out, but Pete made sure I got the best deal I could get and broke down all the numbers for me and at the end of the night I had gotten rid of my old Stratus and was driving away in my new Civic. Pete filled it up with gas and started the AC for me again. He really seemed to care about me not just because he was a good salesman but because he honestly wanted me to be satisfied with absolutely everything. He also offered to have me come in the next day and go through in even more depth about all the radio and steering wheel controls in the Civic. Overall, I believe with my experience Pete went above and beyond to provide me with the best experience possible, I can't say enough about the guy. The previous night I was actually at a Chevy dealership and they let me walk away without even an offer on the table. Pete was much more knowledgeable than the people at Chevy and a lot more willing to go out his way to help me. My experience with Honda overall was awesome and if I'm ever back in the Cincinnati area when looking for another car, I will definitely come back to Kings Honda.

doxseyd

Aug 9, 2013

I had a great experience leasing my car from Danny and Eric! From customer service to financing they were awesome! I highly recommend getting your next car from Kings Honda!

Sbien

Aug 8, 2013

I had reached out to gulia via email and she gave very competitive pricing from the begining. Nate then helped with my trade pricing. Then Al helped with final decision on trim level as Gulia had gone home sick. Even though multiple people were involved they all acted as though they were trying to create a long term customer.

Allen_n23

Aug 2, 2013

I came in to Kings Honda on July 15 and was looking for the 2011 Ford Mustang. I was very impressed with the vehicle and asked Bluntly if the tires and the car were in good working order. The sales man stated the car is great! I went ahead and bought the car. It was 7 days later and as I was driving after a light rain I took a turn an almost slid of the road while turning. I then took the car to Tire Discounters in Amelia OH. There I had the Manager to take a look at the tires. He went ahead and looked at the tires were I have an Official document from his findings. The tires read as follows Document in hand if copy is needed:Right Front tire: 4/32Left Front tire: 4/32Right Rear tire: 1/32Left Rear tire: 2/32These are all under the Ohio Department of Motor Vehicles requirements for tread depth for legal sale in the state of Ohio from accredited dealerships. Document in hand as well.I then decided to give your dealership a chance to correct this issue. I have a witness to the things about to be quoted. We came into the dealership and requested the Manager of the Dealership. Which the salesman gave us the sales manager Danny Cahill. We went ahead to tell him that the car was not road worthy when the purchase was made and that the sale was unacceptable with the tires on the vehicle. We showed him the findings of the Manager from Tire Discounters he said and I quote. " I took the car in and I knew the tires were bad but I decided I did not need to do anything." This was crazy to hear that the manager knew that tires were bad and sold this car without replacing the tires. This put your dealership at risk for Law suites if anyone who test drove the car got in accident your dealership would be at fault and this could have KILLED A PERSON. I then requested for him to replace the set of 4 tires. He said that the tires on the front were fine because they were 4/32 tread. Which was a lie, new tread depth should be 10/32 and he said that he would only replace the two rear tires. He told me not to go to tire discounters because they will over charge for them. He told me to fax him over the receipt and he would replace 2 of the tires. The whole set of 4 had to be replaced. So I bought a car that I immediately had to replace the tires because it was too expensive for Kings Honda. I then called Danny after Faxing the Receipt from Tire Discounters and I told him that I found out that you lied about the 4/32 being fine and he stated "Allen we can go around and around all day if you want the two tires paid for you need to stop! Because I could have told you to get lost when your brought this issue into my dealership the other day!" So the overall feeling of the dealership I had was once they got my money they did not even care about me as a customer. I have never felt so belittled and my intelligence tested as much as your sales manager Danny Cahill did. For that reason I will never buy another thing from Kings Honda! The dealership wants the money from the customer not the overall satisfaction or safety. I hope that this comment is passed on through the upper management of Kings Honda for a better understanding of what goes on that they do not see. The management needs to be trained further on the quality of vehicles they sell and when a used car is brought in the car should be up to Ohio Motor Vehicle standards before the car goes up for sale! Please DO NOT DISREGARD this complaint.

fahnestock

Jul 31, 2013

Our salesperson Al was very engaging and went out of way to help us on a busy night. He was very enjoyable to work with. It took a long time to get the paperwork together (again it was aver busy night) but Todd, the finance manager, was very effecient when we were finally were able to sit down to sign everything.

E. Walton

Jul 30, 2013

I purchased a 2007 Honda Civic from Kings Honda in 2010. Since then I have had it back for service for oil changes and the service has been average. I also understand that Kinds Honda hires very young mechanics with little experience to service their customers. I refuse to take my car back to Kings for fear of in-experience in the service department. Avoid this dealer.

rakaiser

Jul 29, 2013

We were kept waiting for over 4 hours to process the paper work. UNACCEPTABLE!!!! Then the license plates were not put on the car. Also UNACCEPTABLE!!!! Angel did try to call us on the cell phone to tell us that, but we do not talk on phones while driving. In all the time we spent waiting, there wasn't so much as an outdated magazine to read or a TV to watch. All we could do was sit there and shiver since it was also cold. The car may be great. The price may be great. But the customer service STINKS! And I plan to tell everyone I know to steer clear of King's Honda. Other dealerships also have great cars and great prices, and I know from experience that their customer service far surpasses what we dealt with at King's Honda

wklein

Jul 27, 2013

I went into Kings Honda thinking I was buying a Mazda 6 -- just waiting for their response on a requested price concession. We had already test-driven the Accord, but had run out of time to sit and chat with Rob. Rob spent a lot of time talking to us, and also listening to us. He made an objective comparison between cars without "bad-mouthing" Mazda, something I appreciated. Then he produced a very competitive price. We told him that we had a tentative buyer for our existing car, and they offered to match as a trade-in if the sale fell through. I thought that this was gracious.So I left with a heightened appreciation for Rob and Kings Honda -- and purchased an Accord EX-L.

kboian

Jul 26, 2013

I had no idea what I wanted. Eric was patient, listened to my needs and found the perfect car to fit my lifestyle and budget. He made the long process very enjoyable. He is highly recommended!

mass1231

Jul 25, 2013

My husband and I went to King's Honda on a very busy Sunday. The receptionist attempted to find someone to help us but all sales staff were already working with other customers. Rob was working with three other couples but took the time to greet us and ask how he could help us. Long story short, Rob quickly made the car we were interested in available for a test drive. Christie ran interference when Rob was pulled in other directions by keeping the process moving and answering all of our questions. What a team! Did I mention that Rob was working with three other couples? We bought the CRV that day. We will recommend Kings Honda and Rob and Christie specifically to anyone we know who is shopping for a new car.

J. Ryan

Jul 23, 2013

I have bought numerous cars in my life, kings honda by far was the best dealership I have ever purchased from. The sales staff was not pushy, I went in told them what I had to put down, how much I wanted to spend per month, Mark found a great certified accord, and got my payments lower than what I wanted to spend. Had to wait to meet with the finance officer but that is normal especially at a dealership that will sell up to 100 cars in a weekend. The service department is great got free oil changes, they identified any small issues.

Jasmin0121

Jul 23, 2013

Their pricing for service is a HUGE rip off. They charged me $182.90 including tax to drain and refill transmission fluid. The next time I needed the transmission fluid changed I took the vehicle to Joe Morgan Honda and they drained and refilled the transmission fluid for a total cost of $81.15. Honda recommends changing the timing belt at 105,000 miles. Kings Honda quoted me a price to change timing belt of $940.00. I took the vehicle to Joe Morgan Honda and had the timing belt changed for $299.00 plus tax. No complaints about the quality of work at Kings Honda but my gosh their pricing should be illegal!

FredCox

Jul 22, 2013

If you come to terms on a lease with no money down, Jenni will still ask you to pay $250 doc fees and your first months lease payment! Watch her!

jweisflock

Jul 20, 2013

The staff here were very professional and went out of their way to make sure I left there happy and on top of that they did it all in a timely manner. I would definitely recommend Kings Honda to anyone looking for a car.

Leighrathje

Jul 18, 2013

Mr. Larson was outstanding!!! He helped my family the entire day and treated us like we were royalty! The entire staff was such a pleasure to work with! Thank you again for this amazing experience.

AndrewWatts

Jul 17, 2013

Outstanding. My experience with Kings Honda and the internet sales team was tops. They were friendly and professional. They helped me get the information I needed every step of the way.

rc55986

Jul 13, 2013

Liz was fantastic, very understanding when we test drove a used vehicle and didn't like it. It is because of her we decided to look at new vehicles instead. Jeff did a great job on everything, and so did Steve. This was the best new car buying experience. Thank you for the most enjoyable, painless purchase.

Gerriwoods23

Jul 11, 2013

Rob Larson was both friendly and knowledgeable about how to provide us assistance in finding the right van with the right color and the right price. We were not pressured or haggled at all. He was very patient with us and gave us the time we needed to make our final decision. We would recommend Rob to our friends and family.

samsharma

Jul 8, 2013

Very Rude. I actually went to buy the vehicle and they didn't have the desired color. The manager was very rude and not at all helpful. He gave me a quote way higher than other dealers and then I had to pull up the deal on the honda website which made him change his rate. I wouldn't recommend anyone going to this dealership at all.

Mdizard

Jul 7, 2013

Herb was great to work with and did a lot for us. Make sure you see him! We weren't going in planning on buying when we walked in, but the value and the service changed our mind.

barnesmlb

Jul 2, 2013

Rob was more than friendly helping me find every feature that I was looking for on my new Accord. He was patient as I worked thru the options and determined what was the best fit for me and my family. Wonderful experience!

jabattistini

Jul 2, 2013

I wasn't sure if I wanted to buy a Toyota or a Honda. I originally had my eye on a Toyota Prius and had already driven one as a rental and had liked it. My father and I thought we would stop at the Honda dealer first, almost to rule out the Accord as an option. But when Rob showed us the red Accord coupe, it was a lovely sight. It had all of the options I wanted, and didn't have the ones that I didn't care to pay extra for, either, so it was great. Both my father and I test-drove the car and we liked it better than the Prius. We didn't even make it over to the Toyota dealer as planned. One-stop shopping!

guthrie10

Jul 1, 2013

I communicated with Gulia online. Because I was moving to the area from out of state, I test drove vehicles at other dealerships where I had been living. I then contacted Gulia about two months before my move to get quotes and make sure the vehicle was ready when I arrived. Gulia gave me the most competitive price (by over $1000), and made my pickup hassle-free and easy. Everyone I dealt with at King's Honda was professional. I would definitely recommend this dealership!

haury6

Jun 25, 2013

I came to Kings Honda after a bad experience at a different local Honda dealer. I worked with Glen Standafer when purchasing my new car. Glen was very knowledgeable of all Honda models. He was patient, and listened to my questions/requests. I am incredibly happy with the deal I got on my new Honda, and would highly recommend Glen as a sales representative.

Kuhndogg84

Jun 21, 2013

A wonderful sales team. Herb did a great job and worked very hard for my wife and I. We are very pleased with the way we were treated and how well they did everything they could to take care of us.

kellyem1

Jun 16, 2013

I knew I would like a Honda, having had one years ago, and I was excited to look at a CRV. My experience at Kings Honda was very positive. The day I went in to Kings Honda, I really had not been planning on making a final decision but I wound up driving away in my new Urban Titanium CRV EX. Here is what I loved (besides the car): My salesman, Joe Klosterman, knew the vehicles (CRVs) inside and out and could tell me every fact without making it complicated and he could answer every question and concern I had with virtually no feeling of sales pitch or convincing. He listened to me as I described the type of driver and car buyer I am and matched my interest to the right vehicle. Everything was calm, efficient and easy. I felt like everything went smoothly from the moment i walked in until I left. Joe made sure to show me the service center and introduce me to the manager there. I added some features so I need to return the car to have them added, and when this gentleman called me to set the appointment, I already knew him and exactly where to drop off the car. Finally, Joe called me a few days after the purchase to see if I had any questions or concerns. I would recommend Kings Honda and specifically, Joe Klosterman as a salesman to anyone interested in a Honda or in a new car in general. Thanks for the great experience in car buying!

Swissgrudge

Jun 16, 2013

We went in to take care of some some paperwork and some additional paperwork. Marc took car of us as if he was making the actual sale the day before. He checked up on the headsets and insured the the concerning parts of the car would be taken care of. I live 50 min away from this dealership and will go there just because of the service. The coffee machine is also a great point

SCDML

Jun 15, 2013

Tonight was my families second night of going out to Kings Honda to lease a second Honda Civic LX. We currently have A Dodge Durango that is costing us $80+ every week to fill up. We had previously gone to Kings Honda to lease a 2013 Civic LX about two weeks ago and were lucky enough to get Brent as our salesperson! Brent was every thing that most customer service is not nowadays friendly, courteous, knowledgeable, funny, and most of all honest! Which brings me back to the Durango because we no longer want to shell out that kind of money and we are going to put it on the market, so we gave Brent a call. Brent let us know that he was with another customer, but listened to what we were looking for and said he would get right back with us (which he did). At the time of my call, my wife was in Kings Nissan talking to their salesperson who was trying to give us "a deal" on a Versa. We left Kings Nisaan laughing at the price they quoted us! We drove directly over to Kings Honda and Brent already had things rolling on getting us in our second lease! The staff at Kings Honda worked with us and we were out the door very quickly in our second leased vehicle! I also have to give mention to Todd and Will for making an anxious portion of the experience (the financial part) as easy going as sitting down and speaking with an old friend! Kings Honda has my families business for life! I'd also like to nominate Brent for salesperson of the month, year, decade!

Swissgrudge

Jun 15, 2013

Great time from start to finish! Angel was very helpfully and extremly honest. Went there looking for a used car and left with a new one. Great price for my trade and even better price on the new one. I would recomend this dealership for anyone looking for a new or used car. Thanks again

langston5

Jun 13, 2013

Kings Honda is the place to go if you are wanting to buy a car. Immediately I was approached by friendly staff, and prompt service. My family and I were offered refreshments and the Internet sales person, Gulia, remembered exactly what I had told her over the internet and brought my car of choice out to the front for me to evaluate. Very knowledgeable about the product (car), and answered all of my questions thoroughly with a beautiful smile. This was absolutely the best car shopping experiece I have ever had!!

komara

Jun 10, 2013

The sales and financial staff were very knowledgeable and willing to work with us to produce a deal that was satisfying to all. They did not have the car we wanted on the lot, but spent the next morning getting it for us. Everyone was friendly and helpful.

jkatzman

May 25, 2013

What a great experience! This is the second time that I've purchased a vehicle from Rob at Kings Honda. His no-nonsense approach combined with a can-do attitude allowed us to get a deal done efficiently, while making the car-buying experience stress-free and enjoyable for my wife. Quite frankly, Rob was able to do things that other salesman, and dealers, could not. I would highly recommend Rob and Kings Honda for all your new and used car needs!

hoggatt

May 20, 2013

Brent is one of your best salesmen! His customer service is over the top. We started our visit with Mark Kowalk who had a personality conflict with my wife and we requested another salesmen. Mark was horrible, it was clear we did our research and knew more about the MPG of the different models of Odyssess, all he needs to do is agree that she knew more then go for the sale. Either way Brent came out with humor, suggestions, and didn't push a hard sale. Brent is the single reason I will recommend your dealership to our friends and family. We got a great Honda at a very fair price.

dhillgrp

May 17, 2013

I dealt with 4 other Honda dealers via the Internet on a CRV quote. Kings was initially the highest lease quote. I then visited the dealer with the best quote, did the test drive, and then color availability became an issue, plus 2wd was hard to find, then the yearly mileage changed, then the 4wd quote was way too high, etc. Became very frustrating. This is my 5th leased car so I was angry with the nonsense.Went back to Gulia and had a deal within an hour or so. Came in last night, dropped off my Crosstour, got the CRV, deal done as quoted. Gulia handled it all...no frustrating back and forth with a "manager".Gulia knows the product very well, knows the dealership well, she's very precise and organized. She is very service oriented. Best Internet sales contact among the Tri-State Honda dealers.She is a real asset for your dealership.

AJMyers1970

May 16, 2013

The dealership was extremely busy when I was there. Daniel did his very best to get us through the purchase process as quickly as he could but it seemed that the dealership was a bit overwhelmed. For myself, he did a great job, for others I spoke with some people who were interested in test drives that left after waiting an hour or so to speak with a sales rep. Perhaps this is a busy time of year, I am unsure but would recommend a better method of streamlining processes to reduce wait times for potential customers. As I said, Daniel did a great job of communicating to us where we were in the line of people to be served throughout our experience, which helped.

becky1217

May 16, 2013

This was the most pleasant car buying experience I have had in my 30 years of buying cars. I would definately recommend this dealership to others.

hondasport

May 16, 2013

Salespeople Al Glover and Gulia Petalver were very knowledgeable about the product, friendly and curteous. The sales manager, Nate Myers, was very instrumental in my decision to stay and purchase the vehicle from his dealership after explaining how the vehicle was priced. I had lost interest in a vehicle I had specifically requested to see, but the second car and great price convinced me to buy. I left the dealership excited about the car, extremely happy with the price and impressed with the professionlism of the sales staff. This was my first experience with purchasing a car via an internet pricing quote, which resulted in a "no hassle" deal. This seems to be the way to go.

awoodrey

May 13, 2013

Kings Honda and Rob Larsnn were great to work with! They went above and beyond to accomodate auto shopping with an infant in tow. Honest, to the point, and no run around. Our buying experience was completely hassle free. Rob even ushered the process along so the we could get our fussy little one home for a bottle and a nap. I took the truck to a freind's shop to be checked over after the purchase for a second opinion. He said the engine and filters were clean enough to eat off of and the vehichle was in great shape. I can't say enough about my positive experience with Rob Larson and Kings Honda. I highly recommend giving them the chance to earn your business. You won't be disappointed.

bkhacker

May 10, 2013

We have purchased two vans from Kings Honda in the past 10 months. The first experience was pleasant and the dreaded waiting for the deal to get done was not so bad. The second time we purchased a van just a few days ago topped our prior experience. All in all, it took only 90 minutes to go from choosing a van to getting pricing, applying for credit and signing on the dotted line. This is our second time dealing with Nate Myers and he is AWESOME!! We met Gulia this time as well and she was great and had everything ready as promised and when promised. Loved our experience!!!!!

knreddy1

May 9, 2013

Gulia has taken good care of us right from entering into the showroom until we checked out with the new Honda odyssey EX-L. She took us to the car lot and showed us all the vehicles with different colors and explained about each vehicle when asked.She communicated well and explained almost all the features available for the vehicle. She never hesitated to answer any questions we had. We are lucky to have Gulia as our sales representative and had wonderful experience while purchasing our new vehicle.

jjdipace

May 5, 2013

Very Friendly, easy to work with. Very happy with the Jeep Wrangler I purchased and very happy with the price. After purchasing the vehicle and ready to leave, the salesman found that it also had a soft top and 2 sets of floor mats. That saved me an additional $1400 easy. They could have easily tried to sell it to me. Would recommend Kings Honda to friends.

banner2013

May 4, 2013

went in to look at 2011 CR-V on 5/2/13 and was happy and signed papers to purchase car. Upon returning home I found the car was listed $1000 lower than what we saw. When we went back in 5/3/13 to pick up the vehicle this price difference was mentioned and honored with no questions at all. Made my experience go from great to excellent.

dsarchet

May 2, 2013

From the moment that I entered an internet enquiry to the excitement of driving a new CRV EX-L, service, integrity, responsiveness, honesty, understanding defined my experience at Kings Honda, in particular with Gulia Petalver, but truly the entire team. Gulia met every question with an honest answer, understanding that I am a full time pastor on a tight budget, with much of my income going back into the church. Offering alternatives, such as purchasing a hail damaged car, we were able to find a package that worked. Her kindness, going the extra mile, demonstrating servant leadership, made the difference in where I purchased a new car. The team also was responsive to the care that I had provided to my trade in and extended a reasonable offer.Gulia is a bright star: she made a friend as well as a sale!

alexh214

Apr 28, 2013

My experience at Kings Honda was great! Rob was friendly and very knowledgable, and I feel confident that he helped me find the best car and deal for what I need. I would definitely recommend Kings Honda.

teja230

Apr 22, 2013

I had a very great experience buying my vehicle from Kings Honda. The sales representative Gulia Petalver who worked with me was very professional. This being my first time buying a car I had a lot of doubts. Gulia took time to make sure that all my questions were answered. I would definitely recommend Kings Honda for anyone who is looking to purchase a new Honda in tristate area. Thank You Gulia and Kings Honda.

kellyt23

Apr 16, 2013

My overall experience at Kings Honda was great. From the very beginning just getting an e-quote to the very end. Gulia is probably the best sales person I have ever dealt with. She never emailed too much or called too much, she was never pushy at any point and that's why I liked her and one of the reasons I decided to go with Kings Honda. Her and Daniel were very knowledgeable of the vehicle I purchased and answered all of my questions. The questions they did not know they went and got an answer for me right away. I highly recommend Gulia, Daniel and Kings Honda. I will definitely tell everyone I know looking for a car to go to Kings Honda first!!Thanks for all you do!!Kelly

belexes

Apr 14, 2013

Very friendly before the sale. Afterwards not so much. Purchased a used car that came with only one key. The sales process was fine, but things went bad the next day when I went to the parts department to get an extra key. They told me they couldn't just give me a second key, and to buy one it would be $100. Fortunately I had already gotten a quote from another dealer so I knew better. Went to Honda East instead and got the key for $23.58.Buyer beware. If you go to Kings Honda for service be sure to get a second opinion on whatever they tell you it will cost.

cbierman

Apr 8, 2013

The staff were friendly and the sale was fast. When maintenance needed to be done after the sale it was fast and the service staff were friendly.

lsat4848

Apr 8, 2013

My husband and I had a great experience with Gulia and Nathan at Kings Honda. We shopped around at 5 other Honda dealers in the area for a new Accord, and Kings Honda was by far the most competitive on its pricing. In the past, we had always dealt with a Honda dealer in NKY, but since we have found Kings Honda, we will definitely make the drive again because the customer service is just that good. Guila responded to my online inquiry very quickly with a low (significantly lower than all of the other dealerships), straight-forward price. When we arrived at the dealership a few days later, we found out that the trim/color we wanted was no longer in stock. Nathan made alternate arrangements for us and we were able to come back only a week later to purchase the exact car we had been looking for. We never once felt pressured by any of the sales staff or by the finance manager. The did not push any extra products or warranties on us after we initially declined. Although we just bought the car just yesterday, I have already shared my experience with numerous co-workers and family members. I was expecting to be swindled at some point in the process like I had in the past at other dealers, but Kings Honda is fantastic at being honest and genuinely caring for its customers. Thanks so much!

sgt2008

Apr 8, 2013

Call to inquire about a Honda Odyssey and when I asked about a price I was told they didn't have that much play with the vehicle's price and the salesmen ended the conversation.

Matt

Mar 31, 2013

My fiancee was in dire need of a vehicle, and we went to Kings Honda on a Thursday night just on a whim. Magically we found a great used CR-V that had a price we were happy with. We liked our sales guy who was not very pushy and was interested in helping us find what we wanted (as opposed to what they wanted to sell us). We never make a decision on a large purchase without sleeping on it, so we went home and did some research. We decided we wanted to go ahead with the purchase. My fiancee called on Friday and said we wanted to buy it. The previous night we were told that they could hold the vehicle if we called and told them. But suddenly the tune changed, and we were told that "they can't put a hold on used vehicles." So we both found a way to leave work early and head up to the dealership to make the purchase. We were there almost 5 hours before we got to take the vehicle home. Besides some issues with the financing, I am still not sure what took so long. That length of time to finish a deal is absolutely unacceptable. But I could look past all that. She loves the vehicle. Everything was going great until today, when I looked on their website and found the vehicle we traded in listed for $3,950. That wouldn't be a problem except for the fact that they told us they would not resell the car. We were told it was in such bad condition that they would auction it off. As such, they only offered us $300 on trade. We had no room to negotiate on the trade-in value because they outright lied to us about what they would do with the car. Now they get to make a pretty profit, even if they sell it for only $2,400. And we are left wondering what else they lied about to us. Funny, I thought most dealerships tried to get customers for life, instead of just one-timers. But because we can't trust anything they tell us, it looks like this will be our one and only time making a car purchase from Kings Honda.

lazmesserian

Mar 31, 2013

Every thing was ready for us as requested and when the color wasn't what we wanted Steve adapted and made the change without a hitch. The whole process took less than 3 hours from beginning to buying the car.

Park919

Mar 30, 2013

Best car buying experience ever. No hassle sales, very friendly associates who were always asking if we needed anything, and incredible pricing on the vehicle we purchased. We drove over 100 miles from Louisville, Ky and will most certainly purchase from here again. Highly recommend!

valjo516

Mar 28, 2013

I am very pleased with the experience I had at Kings Honda. Guila made buying my new CR-V an enjoyable one! I love my new CR-V. Thanks Gulia!!!

bandowt

Mar 25, 2013

I was very impressed with our salesman Brent Rempe. I could tell that he was newer to car sales. We thought that he was very honest with us and that he was really there to help us find the best deal for our family. Many times when we have gone to purchase a vehicle, I have felt like a number and not a person. Brent did not make us feel that way. We went to look at a few Odysseys with no attention of buying at that time. Brent sold us a car and we walked away feeling that we got a fair deal and good "Certified" warranty. As long as you have employees like Brent, then Kings Honda will be our first place to look when buying a car. Thank you,Todd BandowPrincipalPutman Elementary School937-783-2681

1964knucklehead

Mar 23, 2013

The most important part of any car purchase is price. My time was not wasted and a great price was reached quickly, you cannot ask for anything more. Kings Honda has a very friendly and knowledgeable staff, particularly Mr. Larson. We were told all of the options up front and there was no pressure to purchase unwanted features. A+ experience to go with top of the line products.

ellenguyer

Mar 22, 2013

Gulia was a pleasure to work with. I did a "search" on the internet and was contacted by several places but Gulia contacted us several times...not in a pushy way and Kings Honda had what we wanted for a good price and excellent financing.

melbell

Mar 22, 2013

This was the first new car I've purchased and Rob made the experience painless. I appreciatied his professionalism and help in finding what I needed. I would definately recommend Rob Larson and Kings Honda for anyone looking for a great car purchasing experience.

sirgiraffe

Mar 20, 2013

Bought 2 cars and my wife and I are very happy with both. Great price, friendly sales and they were able to get us into cars that Jeff Wyler Honda was not. Thanks again!

Wmcfarland

Mar 16, 2013

Rob was awesome! We were treated with respect and feel like we reveived a fair deal! He took the time to review all of our needs as well as put us at ease with pricing. We did not feel pressured at all. Actually we were just looking at vehicles and he made the process so easy that we did not look any further.

CMPete

Mar 16, 2013

Incredible Lack of Integrity at Kings HondaI have had an unbelievably bad experience with Kings Honda in Cincinnati. It started with me committing to buy a 2004 Corvette they had for sale and having it sold out from under me. Not only did they sell the Corvette the day before I was to come to pick it up but they told me a bold face lie to cover up their lack of integrity. I was told the detailer that was getting it ready for pick up had crashed it into a guard rail and totaled the vehicle which I was later told was not true. I found this out because I talked to the sales manager to get reimbursed for the car trailer I rented to pick up the vehicle and since I did not live in the area he could care less about my request. The sales manager was also very difficult to work with and told me they are only interested in pushing metal or in other words to getting a sale. He committed to give me a follow up call and once again he showed they do not care about anything but a sale since I have not received the common courtesy of the promised call. Buyer beware of Kings Honda.

bddietrich

Mar 4, 2013

Rob asked what I was looking for when I stopped in. I told him I was looking to drive away with a car that day. We sat down at hashed out what I expected (type of car, price, ect.) and Rob stated what he could do. With some negotiations, I believe both us walked away winners.

bethisnotaninja

Feb 28, 2013

Just purchased a 2006 Chevy Cobalt last night. Gulia and the rest of the employees were very helpful in the car buying process! I would definitely recommend Kings Honda!

cincyhood

Feb 28, 2013

Rob Larson with Kings Honda was the BEST sales person I have ever worked with to buy a car. I have bought 7 cars so far and none of the sales people were as friendly and nice as Rob. He went above and beyond great customer service. Not only did I get a great deal, he also bought my family and I pizza and had 4 huge balloons tied to my new van for my son. He remebered my son asking for a balloon from when we first arrived. I have never received this level of service from any dealership. A+++++ Would definitely Rob and Kings Honda to my family and friends.

Glasgow32

Feb 28, 2013

The service was excellent and the salespeople were very helpful. This made my choice of picking my car very easy, the showroom was very clean and friendly. The salesperson Gulia petalver answered all my questions. George Develen

vwallace

Feb 21, 2013

Yesterday I bought my fourth car from Kings Honda, a Honda Pilot. Rob Larson was my sales rep and was very knowledgeable about the vehicle. He was also very polite and seems to be a very hard worker. Once we agreed on a price he had me thru finance and the car delivered in less than one hour! In the last few minutes I was there he was already talking to another couple trying to help them find a Honda that fit their needs. Rob is a true professional and Kings Honda truly knows the meaning of customer service. I could not be happier with my car buying experience.

HUNLAVS

Feb 20, 2013

I wanted an economical/practical commuter car and had decided on a 2013 Honda Fit. Having reasearched various competing models on several web sites, including Consumer Reports, I elected to receive price offers from multiple dealerships online. Kings Honda responded via e-mail and phone in about 15 minutes, and scheduled a test drive that same afternoon. They were clearly interested in our business and this compared very favorably with other dealers who did not contact us for days after the fact.Gulia is friendly, courteous and direct in her negotiations. This made for a professional overall experience which allowed me to objectively focus on the price and merits of the purchase from Kings Honda, as opposed to dodging "hard sell" tactics in a confrontational setting. I did not intend to make a purchase on this day and in all my previous new car deals I chose to think about it overnight. This experience was positively different.Jenni made the processing of paperwork for financing a breeze and the whole process took little more than 10 minutes. No surprises and all paperwork was prepared in advance ready for signatures.

chrisbates

Feb 18, 2013

Rob listened to understand our specific needs and was not pushy at any point of the sales process.We are happy with the new car, the trade-in of our old car, and the overall experience at Kings Honda.

moose311

Feb 16, 2013

Purchased a vehicle just last year and recently purchased another do to my wonderful experience last January. The customer is King at Kings Honda. What else could we ask for? Help is always readily available and the purchase is a rewarding experience.

mnmkoger

Feb 11, 2013

I bought a 2013 Accord EX-L through the USAA car buying service through this dealership. The price could not be beat and service was exceptional. I drove from approximately 2 hours away and the car we were wanting to test drive was ready for us and just had to be pulled around. There were no changes to the deal that was worked out through email communications. If there was one complaint, it was that they were very busy and it took awhile to go through finance and to get the car prepped and delivered. Despite this, the experience would definitely bring me back for future car purchases and referrals.

leighannmoon

Feb 10, 2013

I was greeted as soon as I drove up. Rob was very friendly, attentive and not at all pushy. He was informative and very customer-service oriented. Buying a new car can be very stressful, but he definitely made it easier and I would recommend Kings to any of my friends!

dwspring67

Feb 2, 2013

The associates at Kings Honda were extremely helpful and friendly. They gave us a great deal on an Odyssey Touring Elite and we couldn't be happier. Honda makes such great vehicles. The only reason I gave them a 4 on customer service was because I did have to wait what seemed like a longer time than needed to have our trade-in valued. It would have also been nice if they would have offered to bring the new van inside their service bay to look it over and exchange items from the old van to the new one. At the time it was night and a snow storm was happening while trying to look over the van and switch child car seats and such. Overall though I am very happy with King's Honda. I definitely highly recommend them and the associates I dealt with.

Charlie

Jan 29, 2013

I was in the Service area on January 22, 2013 for an oil change on our 2012 Honda CR-V. I was waited on by Service Writer # 997380. She was very pleasant and efficient. She took care of me very nicely. I will return again. Charles Tubbs

Tony86

Jan 18, 2013

Bought a 2011 Pilot. Next day wouldn't start. Called Kings Honda they didn't care. If you want a reliable vehicle and a company who cares about their customers don't go here.

trevor.gauche

Jan 18, 2013

I took my CRV in for an oil change, while I was waiting, I was walking around looking for the Ridgeline to check them out for my next truck. Rob came up to me and ask if he could help me and I said no thanks at the start then asked him where their Ridgelines are. We talked for a few mins and he said they could buy out my Lease on the CRV, He ran the numbers and a few mins later I was a proud owner of a 2012 Ridgeline!!

Tony86

Jan 17, 2013

I hesitate to give Al bad marks because I don't know if he was the problem or his management. Al was the one of the best salesmen I have met at the beginning. His management wouldn't budge on the cost, but called us the next day with a lower offer. The offer was fair and we liked Al so we decided to purchase a 2011 Pilot. We drove it home and the next day it wouldn't start. We called Kings Honda and no one really cared. One of the managers (Jonathan) told us about a battery problem he had when he bought his Honda, but failed to show any concern about selling us a vehicle that didn't start the day after we brought it home. So I changed the batery myself, which was one of the most complicated battery replacements ever ( see YouTube for example). If you want a reliable used vehicle and staff who cares beyond making a sale don't shop here.

dougcombs

Jan 13, 2013

My wife and I drove from Kettering, because we knew they had a nice selection of used Accords. We set up an appointment, so they knew to expect us. They knew what I was looking for, all the options I wanted and the ones that I didn't care to have. Rob steered us in the direction of the cars we were interested in. He showed a couple that were very similar in options and pointed out why one was a better deal than the other. Long story short, I got exactly what I wanted at the price I was expecting to pay. I didn't feel like I needed to haggle for a better price. Great Experience! Many thanks to Rob and Kelly!!!

Wjlinton

Jan 3, 2013

The girl answering the phones at the front desk has a serious attitude problem. If she doesn't wish to transfer calls or gets easily annoyed when doing so, she needs to look for another job. Planning on having major repairs done on my car. If the first thing I'm greeted with is an attitude, I can assure you that I'd prefer to take my business elsewhere.

Dennie Carter

Jan 1, 2013

My wife and I live in Northern Ky and traveled 35 miles to Kings Honda to look at a 2013 Honda Accord --- we spoke with Eric Meyer and Rob Larson --- I have dealt with a lot of car dealers and I have never had an experience that I have had with Kings Honda --- they had a selection of Accords that is unbelievable --- I was given a outstanding allowance for my trade in and a wonderful price on my 2013 Honda Accord --- I will certainly pass on this experience with friends and family --- Hats off to Eric and Rob and Kings Honda --- Thanks -- Dennie and Judy Carter -- Florence Ky

blankyrick

Dec 30, 2012

I have been comparing pricing on both new and gently used vehicles. I found better prices at Kings Honda than other dealers in the Dayton/Cincinnati area. I like the idea that I didn't have to spend a lot of time haggling to get a good price. The sales and finance staff were very friendly and helpful. I will definitely consider doing business with this dealership when I purchase my next car.

watdela08

Dec 29, 2012

Was looking to buy a 2013 pilot today. 100% sure I was buying a pilot! No sales needed it was what I wanted. Got quote from another dealer but heard many good things about King's Honda so was working with a salesman who ended up going home sick so I called and ended up receiving a call from Ken and informed him that we were wanting to sign on the line today and told him my price I received from the other dealer and he said no problem we will match it. So we loaded up my family and drove the 50 minutes to King's. On our way a manager called my wife and left a voicemail saying she just received the price info from Ken and they would match it. Got there and started to do paperwork only to have them say that they in fact could not match the price we gave them over the phone before traveling all the way out there. Then the price they gave and said it was thee lowest anyone could go was actually $550 more than the online price I was given from Marc Kowalk. These are clearly deceptive people who are open to lie and mislead you just to get you to drive out to them. They did it as if it was standard operating procedure? The fact that they did it like it was nothing even though we have a voicemail stating the given price and that they in fact would match it? I feel like someone must investigate these policies? I know that all salespeople lie it is in their DNA but to lie in such a manner is insane. I will make it my point to inform any and every website and person of these practices by King's Honda!!!

William Stowell

Dec 28, 2012

We were met at the door by "greeter" whose name I don't recall. He made us feel welcome as we came through the door and found Gulia for us.I was very impressed with Gulia. 1)She was able and willing to negotiate pricing with me over thephone before I made the trip to Kings Honda. Living in Rising Sun, IN means that it is a ~60mile trip one-way. I didn't want to make the trip without good reason.2) At the dealership she was attentive and friendly. She led my son and I to the waitingarea for coffee while she went to the lot to retrieve the car for us to test drive.When she brought the car, it had been run for long enough to warm the interior, clear thewindshield of snow and fog, and make driving it comfortable. After we purchased the car, shespent enough time demonstrating the computerized features to allow me to use them immediately.Although we did not plan to buy a Pilot at this time, Gulia arranged for my son to drive a new Pilot. This was useful to us when considering what vehicle to purchase for my wife in 3-5 years.Jenni Hoskins was also polite and flexible. She politely listened to our questions andprovided the details of time and cost for the various financing options we considered.The Kings Honda team we met were professional, courteous and well trained.

Mike

Dec 27, 2012

So far, I've had a pretty crappy experience. While looking at a Certified* pre-owned Honda, and finding oversight after oversight and flaw after flaw, the dealer agreed to fix the issues (simple stuff like map lights not working, windshield wiper fluid not pumping, etc.) After negotiating a semi-reasonable price for a Certified* Pre-Owned Honda with trade in, I paid and left the dealer, only to return 30 minutes later when the gas door wouldn't open (I've never bought a vehicle where the dealer leaves you on empty, until now), the windshield wiper fluid wouldn't pump either. Seems they certify things by making check marks on a piece of paper, not by actually checking anything. They also gave me 1 key for my vehicle, and 1 key to a totally different vehicle. It has now been 6 days and I'm still trying to get another key. It seems the minute I paid my money, any and all customer service went out the window. The nice pleasant helpful salesmen turned into your normal used car schmucks. I'm now awaiting a call back to schedule an appointment to get the car looked at after a horrendous noise has started happening from the front right wheel area, on the 4th full day of ownership. I'll gladly update my review as things pan out, but so far, this has been one crappy experience.

dukemsc

Dec 27, 2012

REVIEW UPDATE: Dealer contacted me and set up service on my vehicle the very next morning. The GM was more than helpful and very sincere, and more than tried to make everything right. I understand when buying a used vehicle, not everything will be perfect, but a Honda Certified Used vehicle is supposed to be a step above the rest.I took the car in and they re-did the Certified Pre-Owned check, fixed a few remaining issues. They also provided a rental car, I guess their normal service cars were all booked, so that was great service on their part. They were also going to give me the 2nd key that was supposed to be included. I picked up my vehicle today and everything seems to be ok. They found a very large stick wedged near the driveshaft that was causing the horrible noise. No idea when or how it got there, but the noise progressively got worse since buying. It now is fine. They cut a new key and had it inside the car ready to go. I got in and left the dealer thinking everything was just peachy now. The key they made for me doesn't work, I guess they just forgot to program the key. I can re-program it along with my current key on my own, but from forgetting to connect the windshield washer sprayers, to forgetting to check lighting in the car, and forgetting to check if the fuel door opened or not, it makes me wonder just what else slips through the cracks. I will continue to update my review over the next few months. PREVIOUS UPDATE:So far, this has been a pretty crappy experience. While looking at a Certified* pre-owned Honda, and finding oversight after oversight and flaw after flaw, the dealer agreed to fix the issues (simple stuff like map lights not working, windshield wiper fluid not pumping, etc.) After negotiating a semi-reasonable price for a Certified* Pre-Owned Honda with trade in, I paid and left the dealer, only to return 30 minutes later when the gas door wouldn't open (I've never bought a vehicle where the dealer leaves you on empty either), the windshield wiper fluid wouldn't pump either. Seems they certify things by making check marks on a piece of paper, not by actually checking anything. They also gave me 1 key for my vehicle, and 1 key to a totally different vehicle. It has now been 6 days and I'm still trying to get another key. It seems the minute I paid my money, any and all customer service went out the window. The nice pleasant helpful salesmen turned into your normal used car salesmen.I'm now awaiting a call back to schedule an appointment to get the car looked at after a horrendous noise has started happening from the front right wheel area, on the 4th full day of ownership.

MLRice

Dec 22, 2012

They would not listen and then did not give me the quoted internet price. He was did not care about me, but just cared about getting the sale. I was very frustrated by the whole experience.

mml323

Dec 20, 2012

Al went above and beyond to accomodate me. He was very friendly and helpful and definitely took good care of us. I was also very impressed with the fairness of the pricing.

williamsgj

Dec 18, 2012

Of all the times I have dealt with car salesman, I have to say Gulia was the best I have ever worked with. I didn't feel pressured and she was eager to answer any questions I asked. She had everything ready for me when I got there, unlike my previous experience at McCluskey's where the salesman didn't even remember my name after many e-mails before I visited their lot. Gulia's enthusiasm and friendliness helped me with the final decision to purchase even though I had another appointment at another dealership, which I canceled.I love my CRV and hope Gulia is still with you when I purchase my next vehicle. In the meantime, I will recommend her to all my family and friends when they decide to purchase their next vehicle.Merry Christmas to all at Kings Honda!Sincerely,Gloria WilliamsProud owner of a 2010 CRV

mrsr0926

Dec 16, 2012

After searching the internet for a new car, we decided Kings Honda had the most selection. Drove out on a Sunday morning and this was our experience... Pulled up in the dealership, not one sales associate greeted us. Finally when someone noticed us, we were told to come on in and get the credit process rolling. After about 15 minutes, we were informed that our credit was pulled, however, it would not be sent to any banks because "It is a Sunday and banks are closed. Your application will sit out in limbo until tomorrow when we can get an answer for you. I will call you tomorrow and let you know what you're approved for and then you can come back tomorrow night to sign the paperwork". We came out on a Sunday to buy a car because both my husband and I work Mon-Fri, 8-10 hours a day and cannot get out during the weekday. I was very disappointed to hear that we would not be leaving with a car that day.On the way home, we decided to stop by another Honda dealership and guess what? After 4 hours, we drove home our brand new Honda Civic because the other dealership was able to talk to banks. Your loss Kings, your loss.

eiflers

Dec 14, 2012

Marcus was probably the best dealer I've dealt with in buying or browsing a car from a dealership. He's everything you'd want from a dealer: patient, honest, low pressure, and all around personable guy. Nathan was also a great guy to deal with in finance. Both stayed with me after business hours to make sure i was happy and that we could reach a fair deal. I would definitely go back and definitely recommend anyone looking for a new honda or a used car to give Marcus a call. i wanted to also note that i traveled about 2 hours to visit this dealership and would do it again.

krista.phillipsbasta

Dec 2, 2012

We are very pleased with the service we received at Kings Honda. We will recommend this dealership to others looking for Hondas or used cars. Thanks

khouser

Nov 25, 2012

Rob Larson make the sales experience easy. First thing Rob Larson did was to listen to us. He listen to want we had to say and understood what we needed to do too buy. In the end Rob help us get more then we ever expected. I had corresponded with Kelly earlier in the week and she had sent back the information very quickly. Kelly had introduced herself both times we were in. She was very professional. Nathan was very professional and I like the fact that we were in a quiet and sound proof room when we work on the financing. Over all - excellant quality satisfaction.

afeehan

Nov 21, 2012

Tony Baxter was a friendly and helpful salesman. He made the whole process easy and quick. He was able to answer all of my questions. Thanks, Tony, for a good sale.

capontec

Nov 12, 2012

I had been searching for a manual transmission Honda and found one on line at Kings Honda. I live in Indiana, 4 hours from Kings Honda, so I called to see if it was still on the lot and I was connected with Tony Baxter. Obviously I didn't want to drive 4 hours unless I was 90% sure I was going to buy the car and Tony did an excellent job being my eyes and ears. He went out in the lot and walked around it to describe chips, dings, scratches....,he took it for a drive to make sure it didn't rattle or feel soft and he answered several questions over a course of 2 days of phone calls. He was up front with me and gave me an honest opinion on the shape of the car and engine. When I showed up to look at the car there were no surprises or missed detail. Because I took so long inspecting the car he missed a church service but that didn't impact his positive demeanor and courteous service. He never pushed me and was able to put me at ease. We even blessed the car before I drove off. That was awesome! Tony - thank you and best of luck in future sales.

jpreynolds

Nov 8, 2012

The entire buying experience at Kings Honda was excellent. We were greeted enthusiastically, Rob Larson listened and responded to our goals and needs, and the back office functions of the final purchase were clear and efficient. We would encourage others to shop at this dealership.

Dschuetter

Nov 6, 2012

The first time we went in we knew what car we wanted.We took it for a test drive and loved the car. We decided the color we liked. We had a pre-approved price from USAA and Honda agreed with that price. We ordered the car and two days later it was delivered. We came in to pick up the car. Tony showed us all of the features that was different from our 2012 Accord, In an hour and a half we had signed all of the papers and were on our way. Couldn't have asked for anything more.

2012kingcivic

Nov 5, 2012

Rob was such a nice guy. He worked with us to find the civic for us showing us how everything works along with all the options on the vehicle. He answered every question we had to throw at him in a respective an professional way. He also worked with us to find the civic with the price that best fits us. He let us know all the other things they had to offer for our new vehicle. We were very pleased with kings Honda for the way they cared for the customer. I will definitely recommend kings Honda to anyone I know that is looking for a nice atmosphere and great deals on a beautiful car.

HJW

Oct 27, 2012

My husband and I were very pleased with our car buying experience at Kings Honda. We had stopped by to look at a minivan a month prior to buying. We spoke with Rob Larson very briefly (5 minutes or less) because we were not ready to buy that day. Rob was very friendly and knowledgable about the products he was selling. We returned a month later and were impressed that he remembered us and what we had talked about and other details of our conversation. We negotiated a great price on a 2013 Odyssey Touring Elite with Rob and Kelly Bruner. They were both professional, courteous, knowledgable, honest and very patient while helping us with our car selection and purchase. They were eager to help us but not pushy. We felt like they answered all of our questions honestly. We had visited several dealerships prior to Kings Honda. With the exception of one person at another dealership, Kings Honda was the only dealership that we had a positive experience. All of the staff we met at Kings Honda was very friendly. Anyone who is looking for a great family car with a third row seat should definitely consider the 2013 Honda Odyssey. I never thought I would have these words would come out of my mouth, but we love our new minivan! It is so perfect for a family. Honda has done a great job thinking of all the little details. Gas mileage is very good, it drives really smooth, and has too many features to name. But we are looking forward to enjoying all of them. We truly enjoyed our car buying experience with Rob. We will recommend anyone we know wanting to purchase a Honda to him and to Kings Honda. Thanks Rob, Kelly and all of the Kings Honda staff for making our car buying experience such a wonderful one. We will forever be Kings Honda loyal customers.

Miller5573

Oct 25, 2012

I initially started with Gulia but since she was busy with a customer, I was given the option to wait or to work with Glen on Gulia's behalf. Both individuals were great to work with. They both seemed very knowledgeable regarding the vehicle we were buying. I liked that I did not feel like I was being rushed through the purchase process. I also like to negotiate with the salesperson when I buy a car and Glen was fun to deal with.

vchandhok

Oct 24, 2012

The sales person was very professional and described all the features of the vehicle very well. The responsiveness and concerns were answered in a timely manner. The friendliness of the staff and follow-up was very much appreciated. Keep up the good work.

vovanNKY

Oct 24, 2012

Gulia and Kings Honda went above and beyond to make my vehicle purchase as smooth and easy as possible! Gulia was proactive and quick to return my calls, flexible in negotiation, and as a result I am very likely to purchase from Kings Honda again in the future. She is very knowledgeable of car features, ratings, market conditions etc. The whole buying process from Kings Honda from start to finish was as smooth, quick, and even somewhat enjoyable as can be, and the price was as good as any other dealer in the area! She even drove a car of my liking from another dealership, and apparently have not charged me extra! The whole buying process with Kings Honda from start to finish took about 6 hours, which included 3-4 phone calls (availability check, price negotiation, small deposit to bring the vehicle from another dealer, and information to start credit application with Honda Financial services), driving time to and from Kings Honda (1.5 hours round trip from Northern Kentucky), and about 2 hours in the dealership for car inspection, going over features, and paperwork. The dealership is very nice itself - new, clean, friendly folks, play area for my son, free coffee and cappuccino/latte selection by Tassimo...Overall: The best car buying experience ever! :)

AT5Ci6

Oct 23, 2012

We worked mostly with Christian Pieratt. Sorry, but I can't remember the names of the other two men we met.Christian treated us very well and answered all our questions.It was a very nice experience. Unfortunately we were not able to reacha price that we could manage at this time.

PPL

Oct 22, 2012

Darla and Mark were great! I really did not want to pay alot and get a little and My Hondra Accord 2010 had the luxury features I wanted with a good price. The more I drive it the more I fall in loe with it! I am happy....Thank you! It does not feel or look like a used car--- It looks great!

Tree SB

Oct 15, 2012

Although our experience with the salesperson was a positive one, we had to return the used car we purchased three days after we bought it because of several issues that should have been fixed before it was sold. In addition, at first Kings Honda refused to fix the oil leak because it wasn't a "safety issue." When my husband pointed out that it shouldn't have been sold leaking oil, they eventually agreed to cover the cost of repair, along with the broken cruise control, which turned out to be a throttle problem, and a broken hood that wouldn't close.The other issue is how dirty the car is. It was night when we purchased it so it was only in the light of day that I realized how filthy it really is, but it was clear on the test drive that there was dirt, and the salesperson said they would clean it up (they didn't). I even found a piece of chewed up gum on the floor, in addition to filthy leather and carpets. I thought they would at least vacuum it out after having it serviced but no such luck. So now I have to find the time to scrub it down myself.I find their service department is too concerned with how quickly they can get the customer through the process rather than providing good service. I felt rushed and was aggravated that after telling three people I had to remove the car seat, someone still drove off with it still in the car as well as my purse and bags. When it was returned, the woman sat in the car texting on her phone while I cleared out everything myself.

Crowe202

Oct 5, 2012

He was great. Answered all my questions and had all paperwork done before I walked in. The process was very smooth. He was very personable and friendly.

fvalenciar

Oct 1, 2012

Both Marc and Mark were very helpful since the first visit to the delaership, they were not putting any pressure or anything and let things flow. I got the chance to do the test drive of the Pilot and have enough time to make a decision after that with no constant calls. I did some homework before going again to the dealership to make an offer. They accepted my offer fast so i was very happy with that. After that it was just matter of waiting in line to close the deal. They were all very polite and clear with all the paper work. I'm very happy with the deal and the car so far. I totally recommend this dealership.

Mloar

Sep 20, 2012

Fantastic service! Plan to return in spring for next car purchase. Rob understood what we needed and found car that fit our very specific criteria.

mike.schwab.731

Sep 7, 2012

My experience at this dealer would have been a lot better if they would have followed through and fixed the problem that i asked to be fixed and was assured it would be. The picture of the vehicle clearly showed mats and carpet in the cargo area of the vehicle but when i test drove it they were gone. After being assured they would find the carpet and place it in the car while i did the puchasing paperwork and then was told before i left that it was done imagine my surprise when i got home and found that they had put a cream colored carpet in a car with had black carpet. I notified the salesman of my displeasure and that i wanted the carpet in the cargo area to match the rest of the car and he said he would fix it but it never was and no one has followed up to help fix the problem. So i probably would not go back since i have already purchased mats and will try to find the carpet myself.

Honda Fan

Sep 2, 2012

The service for customers is good. Their price is fair.

B. Crump

Aug 30, 2012

My dad bought a used Honda from this dealership with Marcus. I was in the market for a new car and my dad recommended Kings Honda. I test drove a 2012 Honda Civic Si, 6-speed manual transmission, and fell in love! Marcus provided exceptional service from beginning to end. At no point did I feel pressure to purchase a car. Once I did decide to purchase, he was right there to help and explain everything thoroughly so that I felt comfortable. I am a recent college grad and this was my first major purchase. I'm happy to say no one tried to prey or take advantage of my nativity as I've heard salespeople in the car industry usually do. Marcus was also very helpful and worked with me to come up with the best solution regarding my finances. I absolutely love my new car and believe it was the perfect but for me. My experience with Marcus and Kings Honda is one I will never forget and I will be sure to recommend this dealership to anyone I know, in search of exceptional customer service!

stevewalter

Aug 30, 2012

Bob Moellser always gives exceptional service, a clear description of the car, and good advice about the purchase of a new car. I believe I have bought at least 5 cars from him. I trust him completely.

Carolyn M. A.

Aug 28, 2012

I was very pleassed with the way Rob too care of me as a new customer, He answered all my concers and helped me to make the right descisions in the lease of a new car. Helping me to see all the advantages best for my needs. I have been so very happy with the peerformance of my Honda Accord. Drove to Cleveland and all around for a week and couldn't get over the fantastic gas milage this car is getting. Ron was a very polite and understanding of my financial situation and put me into the best car right price for me. Never did was he a "Pushy Salesman" Always giveing me the options and advantages and letting me make the choices.I will always recomend Kings Honda to everyone I know interested in buyiing a car.I love my Honda, first Honda I have ever owned and it won't be the last one I own.

Lchristie0826

Aug 11, 2012

I have never been treated so well at any other dealership. Darla walked me through the finance process so well that I didn't have to drive over until my vehicle was ready for delivery. I signed a few papers, the car was explained thoroughly, my phone connected to blue tooth and I was on my way! I love my new Honda and I certainly will recommend King's Honda to all my friends!

SUSHILAND

Aug 8, 2012

Bob M is efficient/comfortable to work with and gave me an excellent price up front. I had called several dealers in preparation and Bob was the only one that gave me a TOTAL price w/ my trade-in on the phone right off the bat. When other dealers adverts state "we will not be undersold"< I found that to be not true.Since this particular dealership was offering a $2500 trade-in regardless of state of vehicle, the other dealerships I spoke with could not beat or even match that great price.Bob was quite accessible by e-mail or phone, he delivered my off-lot car within one day and kept me apprised of what was going on and where my car was.Bob offered advice post-sale stating I could come in later if I had any questions at all w/gadgetry etc.Bob does inspire confidence to the new car buyer as he knows the ropes of his business quite well.

kburtch

Jul 31, 2012

We had a great experience at Kings Honda with Rob Larson. Rob is very easy to work with. Explains everything....good selection of new and used cars. Great financing options. Overall an outstanding experience...will definately do business with them in the future and will ask for Rob....you should too.

heberenz

Jul 28, 2012

Tony Baxter was very professional and explained the vehicles we were considering. It ws easy to determine our vehicle of choice and our car shopping began. We returned to see Tony and take another drive after narrowing our field. He did not pressure us into making a decision before we were ready. Having chosen the Pilot, he was helpful and truthful in the buying process. It was easy to buy a car from Kings Honda. After closing my wife discovered she had left her CD's in the trade-in. Tony was able to locate them even though we had considered them long gone to the auction block. My wife and I would certainly give Tony 10 stars for his performance.Harold & Linda Eberenz

kuster

Jul 26, 2012

received a trade allowance of 20k, only after calling a relative from a nearby dealsership to guarrantee the price; same vehicle is now listed on dealer's website for just under 29k--obviously a bad decision on my part to allow such a disparity in value. sure it may not sell for listing price and dealer has to pay the cost of doing business and make a profit, but this proves they under-valued my trade unreasonably. secondly, i was left for huge chunks of time while the salesman went back and forth between me and management. this was blamed on a computer software issue, but cannot be attributed entirely to that problem. third, i have received 3 automated emails so far to which i have attempted to address these issues, and have yet to receive a reply. i cannot recommend anyone to this type of dealer unless, like me, the dealer has the precise vehicle that is being sought and the customer is willing to tolerate the aggravation to get it. finally, some personal property left in my trade, two remote openers, have still not been returned to me despite my prompt request.

renner2525

Jul 26, 2012

The people were friendly and fair and didn't try to pressure me into making an immediate decision. Their on-site selection was impressive and the final deal was fair. That's really all you can ask for.

civicgal1986

Jul 25, 2012

Mr. Daniel Wright was very nice, informative and patient. Really knew his stuff. I would recommend him to anyone looking for a car. Great experience!

kab1867

Jul 25, 2012

I called and had an agreed on price and gave a retainer to bring in. I did not order $166.00 mud guards but they had to charge me. I ordered a leather interior and received a partial leather interior as the $200.00 additional armrests were not done in leather. The dealership was out of brochures, Honda's website did not state to expect this and there was no option for leather armrests. Honda corporate did say that was disclosed in brochure. When I spoke with the saleman the next day I was told to wait until his classes were over and perhaps he should have handed the problem to the manager. I did e-mail the GM and he called. I told him I wanted to deal with him on this issue. He promised me he would call me back shortly. I'm still waiting for the phone call. I finally got a call at 5:30 from my salesman who told me they would sell me another upgraded Accord for another $3000 or he would have the armrests covered for only $200.00 more. Financing person offered me a $598???warranty which I had no real details on or anything in writing with full disclosure of what that was about. I was told about a coating for my new car to keep the paint in good conditon.I really like Larry who was my salesperson. I honestly think this experiance is from a lack of product knowledge/training, stupidity by the engineer who would mix leather and have fabric, but mostly the general manager who can't follow up and pushes problems off on his sales people when requested by his customer not to and breaks promises to call me back. I was also told at an early point that this car came with 3 years of oil changes and it does not. This took up 2-1/2 days of my time and was not a pleasant experiance in buying. The dealership lived up to a "car salesman" reputation. There has been thank you e-mails and a follow up from a nice young lady who works for the dealership which was nice. I will have to say on a positive note that I do like my Accord SE now that it's finished properly and not half assed.

afingerman

Jul 24, 2012

Every time I come to King's Honda I have a positive experience. Bob was a wonderful salesman. He wasn't pushy, answered all our questions, was available every time I called.

DFrasure

Jul 23, 2012

We had to wait a few weeks to get our new 2012 CR-V but we were very happy with the way we were treated by Nicole and Ryan. We felt like we got a great deal without a bunch of haggling. I would recommend these folks to my friends without hesitation.

bhavey3

Jul 22, 2012

I would recommend this dealership to other people. We bought a car from them about 2 years ago and now have leased a car and have been pleased with our experience. They had to go some additional steps in order for me to keep my special plates on the leased carwhich I appreciate.

dwebs76849

Jul 21, 2012

We were extremely pleased with the overall buying experience at Kings Honda. Our salesman, Chris Pieratt, went out of his way to find us the vehicle that we really wanted and they gave us a fair price for our trade. He spent time showing us all of the features before the sale and spent additional time with us once we purchased. The finance department went out of its way to find us the best possible rate. We can tell that Kings Honda values us not just for this purchase, but wants to ensure that we keep coming back.

janet.jones

Jul 19, 2012

Had decided what car I wanted to purchase and wanted to buy a car that day. Jeffrey Butler made that happen. He showed me the cars that met my criteria, I drove a car to make sure it was what I wanted, and then made the purchase. My purchase was very simple, professional, and Jeff was very thorough to ensure that I was getting exactly what I wanted. A very good experience.Janet Jones

leone_j

Jul 18, 2012

I went to Kings Honda with a very specific vehicle in mind. After seeing a few my wants were even more specific. The car I wanted was not on the lot. Bob and his team spent lots of time tracking down my vehicle. They had arranged a trade with a dealer in Indianapolis, only to have that dealer renege on the deal after Kings had driven the trade vehicle over there (from Cincinnati). I was contemplating switching colors when one came in on the truck. Despite the late hour Bob had someone stay late to get the vehicle ready. It was a busy day at the dealer and I had a prior commitment that I had to get to. The dealership expedited my paperwork (one of the managers completed it, I believe so I could make my commitment. I didn't think I was ever going to get the car, but Bob made sure I did.

spook7182

Jul 17, 2012

This is my 3rd Honda vehicle and I wouldn't purchase anything else. Al made our visit excellent! He answered all our questions and had a great sense of humor! He took great care of us and I would highly recommend him and a Honda vehicle!

senhoukang

Jul 14, 2012

It was an excellent experience to contact Nicole Landers for me to buy a new car in Kings Honda. Nicole was very nice and helpful during my visit to Kings Honda. Finally I bought a 2012 Honda Accord LX through Nicole successfully.

Kmaharg

Jul 13, 2012

My husband and I went in to King's Honda to look at a Honda Accord we saw on their website. I had called about this car and was put through to a salesman. We were very fortunate that I was put through to Marcus Campbell. He looked for this car for me late in the afternoon the night before July 4th, and called me back twice after locating it as it had just come on to the lot. He called me back first thing on the 5th to say the car would be available. We went in to King's Honda that morning with the intention of driving that Accord, and ended up staying there the entire day! Marcus bent over backwards to make us happy, making four different cars available to us to drive multiple times. We finally settled on a different car than we initially went to look at. Marcus was our intermediary with the finance mgr., and worked very hard to get the price that WE were happy with. We had made an offer on a car at a different lot earlier in the week and walked because of the attitude of the finance mgr, so we're happy to. Ot deal with that at King's Honda. We have a 14 yr old who will be driving soon and I would easily go back to the dealership and work with Marcus again!

nick 3rd

Jul 12, 2012

Nate was a very helpful representative; he almost explained my concerns before I raised them. He was able to help me secure the required auto insurance while seated at his desk. We have been out of the country for 6 years and had no insurance history. Nate is an excellent representative of Kings Honda and because of his professionalism we would gladly recommend Kings Honda. Nick Stark

itenberg

Jul 11, 2012

Hello,I would like to take this opportunity to thank Honda's salesperson, Gulia Petalver. I enjoyed working with her.I appreciated her open lines of communication and their willingness to let me be so involved in every stage of the car/options selecting process. It is a rare balance to find an experienced salesperson who can interface with customers with such professionalism, honesty, integrity and commitment to excellence as Gulia. She is a fine representative of your company. Thanks Gulia for a great job!Sincerely,Arkady Itenberg, Ph.D.

JessicaMink

Jul 11, 2012

Tony Baxter was an awesome salesmen. He gave my family and I incredible customer service. I would recommend him to anyone and my experience at honda was beyond fantastic! I love my Honda Civic and would not trade it for anything else!

Kim Loesch

Jul 9, 2012

Rob was fabulous. He helped us choose the right car. We test drove several and found just the one we wanted. It has worked wonderfully and we are so pleased. We brought our whole family (3 children too). The kids enjoyed the play room and tv lounge during our shopping. Rob helped set up my blue tooth. It works well and I don't think I would have been able to figure it out without him.It was a pleasure working with Rob and the staff!We will return.

Mike meyer

Jul 9, 2012

I had a great experience at King's. Both Bob and Glen were prompt and professional in executing the sale. I appreciated the speed with which we were able to complete the process.

rsibarra

Jul 9, 2012

Salesman gave the best price they could up front and alerted us to all the deals they had that day from the beginning. I felt I was in control of the sale and the salesman listened to our input instead of pushing the cars he wanted to sell. By far my best experience buying a car.

SShafik

Jul 9, 2012

I was absolutely captivated by Al's outstanding customer service. He was not only helpful, and knowledgeable, but he listened. What I found especially unique about him was his keen perception. Sometimes he was more cognizant of my needs than I was. He selected three different 2012 Honda Accord's for me to look at. I was able to make a decision based off the three models I saw. He knew exactly what I wanted! He's an invaluable contributor to the success of Kings Honda, not just because of his commitment to the product, but he's engaging, truthful and honest. Al, thank you for your ethical service, patience and courtesy. You're simply the best!S. Shafik

awert

Jul 8, 2012

Great experience at Kings Honda. I actually went car shopping pretty convinced I was going to buy a Totoya Sienna. I ended up with a Honda Odyssey and it is all because of Rob Larson. He was great! He deserves 100% credit for the fact that I am leasing a Honda and not a Toyota.

emartinez134

Jul 5, 2012

I have given the dealer a 5 on every category because as soon as I got there, I was treated kindly and with respect. This dealer and its employees truly value the customers that walk through its doors, which means that they clearly understand who their most important stakeholders are. As someone who has graduated with a business education and background, I can honestly say that this business knows how to add value to its customers through successful and meaningful interactions. For instance, the employees were very patient with me and continued to help me as the store was closing. Most places will re-schedule, especially on a Sunday Afternoon; however, Kings Honda did not desert me in any way shape in form. Rather, they stood by me and explained all the details of my vehicle, the lease contract/agreement, and other vital information. This was the first time that I had visited a dealership to get a car and my experience was beyond excellent. Jim Hardison and Jenni Hoskins are excellent employees and I hope they continue to deliver great customer service to everyone and continue with their careers!

wifeswap

Jul 3, 2012

Nice dealership with friendly and helpful people. Would deal with this dealership again. The salespeople were knowledgeable about the vehicle and the negotiations were amicable. Ecvept for this survey everything else wasacceptable!

mrrust

Jul 2, 2012

Marcus was very friendly and courteous to my wife, son and me and he did an excellent job on a very busy day (last day of the month of June).

c.gilligan87

Jul 2, 2012

I had a great experience at Kings Honda and especially with John. He was very friendly and very helpful..he even stayed 2 hours after the dealership was "closed" to make sure we wouldn't have to come back. He also took the time to help me set up some of the technology within my new vehicle (ie bluetooth). The service I received from everyone at Kings Honda was great - I have already recommended them to a family member who is going to purchase a new vehicle in the near future and I will continue to recommend them to everyone I know in the market for a new car. Thanks!

bhennen

Jul 1, 2012

Nicole was very professional, provided her best price up front, and did not put a high pressure sales pitch on me, and when I told her what I wanted she did not try to sell me something I did not want. I really like those qualities in a car sales person and find it to be a refreshing change from dealing with most sales people. The only part of the whole sales process that I did not like was the amount of time waiting for the finance person. But overall a very good experience.

lomalouise

Jun 30, 2012

Marcus was so friendly, helpful and professional. Marcus listened to what I desired in my Honda and worked worked very hard and efficiently to make it happen. He made my buying experience a dream. Thank you Marcus!

gkummer

Jun 29, 2012

I have given these ratings because Rob larson is one of if no the best people I have delt with when buying a car. He explained everything to me, and never made me feel preasured into anything. He went out and found the very specific care I was looking for and kept in contact with me throughout the whole process. When and if i ever need another car, Rob will be the first person I call.

dkeithj

Jun 26, 2012

this was the best car for the good price. It had the deal for clunkers i needed. the salemen was perfect and great and understood our needs. He understood the products and help us out greatly.

wolfsbane

Jun 25, 2012

I have given Kings Honda the rating i have because i feel that Darla was a great help to us picking out our new car. she knew what we could afford and was honest with us about what we could do. she was very nice and i felt confortable with her, and she had a great since of humor. she also really helped us with our financing as well. i feel we wouldn't have been able to do it if it wasn't for her.

James024

Jun 24, 2012

Gulia and Bob were both great to work. They made the process of purchasing our new honda a pleasure. Everyone that we dealt with from sales to finance made the whole process painless. We would highly recommed Kings Honda to anyone.

Karenhaggerty

Jun 24, 2012

I bought a used CERTIFIED car (2009 Honda CR-V) from this dealer and had to go to service the next day to have a rear latch repaired. I also discovered the brakes were vibrating and after MUCH hassle they finally agreed that the brakes rotors were rusting and the pads needed replacing. I hadn't even had the car for 24 hrs and they didn't want to fix the brakes even though they admitted they were vibrating. I questioned the dealership whether or not my car had REALLY gone through a 150 point certified inspection. I seriously doubt it because when I got home, I discovered CD's in the cd player that were from the previous owner, along with trash in the back seat pockets and dog hair under the seats. When I asked for the inspection sheet they said they would mail it to me which they did with NO signature from the technician or date....pretty suspicious! The staff(both service and sales) were avoiding me the whole time I was there, although my sales guy (Mark) did talk to me a couple times. At this point, however, I think the higher managers were dealing with the situation behind closed doors. After waiting for 5 hrs at the service with no offer of a rental or courtesy van, I finally got my car and left. I would be very careful when buying a CERTIFIED car from this dealership! I have purchased many certified cars in the past and don't mind paying a little extra for that expectation of having a well running car that went through an extensive inspection. I just want an honest deal and I want what I paid for....not sure Kings Honda is the place to get it!

nhronek

Jun 23, 2012

I usually dislike negotiating for a new car; however Terry Simpson made it pleasurable without all the haggling over the price. I went to King's Honda because my lease was almost up and I wanted to get an idea of which model to purchase. Terry found the exact car I wanted, had it ready for pick up in 5 days, and eliminated all the end of lease procedures that Honda Financial required. I literally turned in my old car, signed, and drove away. Thanks for the pleasant experience. See you in 3 years.

Vdemasi

Jun 23, 2012

Bob:Thank you for your help in buying my new car. You made it easy and I got a fair deal with no hassle. Vince Demasi

shoey

Jun 21, 2012

Had a great experience at Kings Honda. Terry was very knowledgeable and did not pressure me at all. Overall, I would buy from Kings Honda again in the future.

dschwind86

Jun 21, 2012

My experience with Tony Baxter, and Kings Honda, was nothing but positive. Tony was knowledgeable, kind, and focused on my needs. I didn't feel pressured at all into making a decision; I was afforded all the time I needed. The transaction itself was swift and painless. In addition, I got a great deal. I would definitely recommend Kings Honda, and especially Tony Baxter, to anyone looking for a new vehicle.

jonathansmith

Jun 21, 2012

Nicole was a real advocate in finding the exact vehicle we desired, was friendly and professional in her responses, and secured a price on our Odyssey that could not be matched by any other local, or regional dealer. John Clarke insured that the finance session was as quick, sociable, and painless as could be expected.

Tsone143

Jun 20, 2012

The facility was clean, all staff were friendly and helpful. Follow up was prompt with full commitment to the customer. This is my fifth Honda and fifth dealer given how our jobs have relocated us. Honda continues to be dedicated to its customers and product. The staff at King sowed this verbally and in modeling good customer service. From the manager to a man we talked with doing general clean up, all demonstrated good customer service.

molly burke

Jun 19, 2012

Larry was great! He was very personable, quite helpful and considerate - before, during and after the deal. He even gave me the dealer's number, his cell phone number and his home phone number, in case I needed something, very impressive! Everyone was very friendly, but I don't remember everyone's name. The finance guy came out and talked with us, his idea of leasing it made a lot of sense. Not very much pressure. The only negative was someone should have said, somewhere along the way, that the financing may not go through since it was a Saturday. I was trying to get the loan all on my own; and since I do my banking online 24/7, I didn't realize it may not work. Jenny, the finance person, made several calls to recitfy the situation and even called my work - which I WAS NOT happy about. When I returned the call, Jenny was not as caring as she had been on Saturday. She was insistent that my husband come back up to Kings Honda immediately to sign some papers, I tried to explain that he works in construction and to get back up there before Saturday, may not be so possible; she was insistent. As it turned out, my husband did get home early enough and wasn't too tired to make the drive up there to sign the papers. So alls well that ends well.

aforsythe1630

Jun 19, 2012

Daniel did a great job - he is a 5 star employee - very friendly and new exactly what I wanted in a new car. Thank you. AJ Forsythe

ladybrock

Jun 18, 2012

Great experience! Easy to deal with. Everyone there was very nice to deal with. Not stressfull at all. I really like my new car, already on vacation with it!

DHertel

Jun 14, 2012

We visitied several Kings dealership looking for a used car and were very pleased with the service and attention we received from Honda. Our salesman Glen was the perfect salesman, wasn't pushy in any way and listened to us and offered several choices. However I fell in love with the car as soon as I drove it so that made his job easier.The Finance Manager, Steve also went out of his way to find us the financing we wanted with the payments we wanted and an option to pay off early without a penalty.Thank you!Deborah and Charles Hertel

George Ray

Jun 13, 2012

I gave all 5's on the ratings because my experience with both Terry and Jenni was exceptional. They did a great job and I will be back when it's time to buy my next car. I would like to note one issue. I arrived at my scheduled appointment about a half an hour early and Terry was helping another customer. This was no issue as I was there early and had no problem with waiting. In an effort to start the process with me, Ron Soroka sat me down and started to work with me. It was clear that he lacked motivation to make my experience pleasant and even seemed to be a bit put off by having to help someone else's customer. This certainly gave me pause about my decision to purchase from King's Honda.

TracieEly

Jun 13, 2012

Was looking for a used Suv. Nicole Landers was a our sales person and she was very helpful. Even hunted down a dvd for us to test the player in the car. She was kinda thrown into the mix and wasnt who I had been talking with over the phone, but she was able to answer almost every question we had about the vechicle. And the ones she wasnt able to answer she found out very quickly. If I ever had to buy another vechicle I would definitly come back to Kings Honda and work with Nicole again!Also Jenni Hoskins in accounting went above and beyond to help us with our loan. And to make sure I was able to take the car home that night, but go thru my credit union for the loan the next day.

nandaluz

Jun 11, 2012

Sales personnel were very knowledgeable, accommodating, and appropriate. Never felt pushed to make any decision on purchase. Excellent service. Good follow up. Would recommend to a friend.

s012adh

Jun 11, 2012

Nicole was great to work with. She worked hard to get me a great deal. After the sale, she was readily available to answer any questions I had about my new CR-V.

4fmd

Jun 11, 2012

I had a very positive experience at kings Honda. The employees were friendly, responsive, and willing to take time to answer questions. The price was not only fair and competitive but better than most dealerships. I have already recommended this dealership and will likely recommend it again.

themouse

Jun 10, 2012

We have been getting cars from Bob for over 20 years (starting at Century Honda) and will keep going back - even our grown kids are going to him now. Bob is easy to work with and really listens to what you need and can afford. If you want to avoid salesmen that are pushy and always going for the hard sell, Bob is your man. Service at Kings is also great. Friendly, fast and willing to work you in if there is an emergency.

chadhelton74

Jun 9, 2012

Rob and Bob were great. I would recommend them to future potential Honda buyers. The finance advisor I met with was very helpful as well. I have switched from owning Nissan cars to now owning Honda.

dluna05

Jun 9, 2012

Daniel Wright met my wife and me in the lot even though it was close to closing. Other dealership (Toyota) gave me a business and said to "come back tomorrow". I threw the card away. We got a test drive, saw different colors, and the next day he recommended to drive the Odyssey over to Toyota to compare side by side. My wife n kids really enjoyed that! In the end Kings Honda got me the exact one I wanted at the price I wanted! No hassle, closed quickly!

nuvayter

Jun 7, 2012

Bob was very helpful and courteous throughout the buying process. He used clear language when describing the details of the sale, and he did not pressure me in any way. I would highly recommend him to my friends and family.

lockwood,m

Jun 6, 2012

My husband I visited Kings Honda for a used car. There was a car that we were interested in and took a test drive. Our sales person, Al Glover, was very helpful and made the process smooth and fun. We ended up purchasing the car and left the dealership with a big smile. In fact, we were so impressed with the customer service, we went back and picked up our 2 boys from home and took them back to meet our sales person. My youngest left the dealership saying "I really like Al Glover".After a couple of days, a light came on the car requesting service. We contacted our Sales Person and ended up taking the car to their service department. The news we received was not good and not what we wanted to hear and anticipated an uncomfortable situation. We were speechless on the great customer service and character of the General Manager, Andy French and how he handled the situation and we were very pleased, if not over joyed. We instantly became part of the Kings Honda family. We are still in awe of the whole customer service at Kings Honda and we will be spreading the news to our friends and family. We have 2 future drivers in the family and they will be joining the Kings Honda family as well.Thanks again Al Glover,Sales Person and Andy French, General Manager for making the whole car process smooth and enjoyable!!! !!!!!!!!!!!!!!!! The Lockwoods

tfowler

Jun 4, 2012

We are very happy with our Kings Honda experience. Marcus was great to work with - he cared about our concerns and explained in detail the operation of the vehicle, gave us a guided tour of the facility and intoduced the service manager. He was very friendly and helpful, and I would be glad to do business with again.

Juniesmom

Jun 3, 2012

Excellent price, excellent service. Easy process and accommodating to my busy schedule. Completed everything over email with exception of choosing color combo. Stress free car buying experience.

mberta

Jun 2, 2012

This was my first time buy a car pretty much by myself and the Kings Honda Sales Team, especially, Daniel were very professional and courteous. I would definately recommend Kings Honda to all my family/friends! Thank you so much for the great experience. You have a customer for life!Sincerely,Martha Berta

mquantz

May 29, 2012

Our overall experience was very pleasant. The sales team with efficient and willing to compromise with our requests, the sales management was advisory and fair, and the financing process was painless. I would recommend this dealership to friends and family.

savkika

May 29, 2012

Gulia is a very talented, experienced sales person who made my car leasing experience fun and as painless as possible. She is a top notch sales agent right up with the seasoned pros and should have a great career in management. Ryan really knew what I needed, a lease was better for me than buying. He was great too. They both made me feel relaxed and enjoy my car shopping experience. Gulia and Ryan are a GREAT TEAM!

imwalldl

May 29, 2012

Nate did a great job showing my wife and I various options at the Kings Honda dealership. We came in with the idea of getting a used car, but after discussing the benefits of leasing a new 2012 Honda Accord, we learned that this was the best option for us. We are very happy with the car and our overall experience at Honda. Thanks!

Mattmeerdink

May 21, 2012

Nate was down-to-earth and friendly I can certainly appreciate that. He provided the appropriate amount of service and was not too pushy. I would love to work with Nate again in the future. He's the ideal salesman.

nospmis

May 16, 2012

I had a fantastic experience from the moment I pulled up to the moment I pulled out in my new vehicle. Everyone worked expeditiously to ensure that my family had the right vehicle for our needs as well as at a price point that was fair.

sueswin45

May 12, 2012

My visit to kings Honda this past month to lease a 2012 Honda with sales associate Kimberly Henlein went very well she was well informed and very know knowledgeable about the 2012 Honda civic.The outcome of the monthly payment is what sold us on new civic. Thank You for all your assistance in our new lease.

missypowell

May 7, 2012

We were very happy with our entire experience and our salesperson, Jeff Butler was very friendly and easy to work with. We would recommend Kings Honda thanks to Jeff Butler! Thanks! Erik and Missy Powell

RickiW

May 5, 2012

Easy Peasy! Gave me the best price (five dealers), and concluded the whole transaction within a few hours. Everyone was very professional and easy to work with.

Simbawin10

May 4, 2012

My husband went into the dealership on a Sunday around 3:30pm looking to trade in our 2007 Ford Focus and 2007 Honda Accord coupe. We were looking for a Honda CR-V because we have a 4 month old baby. We told Tony where we needed to be payment wise andHe took us straight back to the used CR-Vs. Within 20 minutes we were taking one for a test drive. We really liked the SUV and whenWe got back to the dealership Tony got started on all the paperwork. He had two looking at our trade ins at the same time while My husband filled out the credit a application. The dealership closed at 5:00pm but Tony didn't mind staying over just to finish ourDeal so we could take the car home that day! Tony is very knowledgable about the Honda brand. He answered all of our questions.Since it was a used vehicle, the back left light cover was cracked and there was a rust spot also. Tony said he would take care ofEverything for us. He ordered the part the very next day and called me on Tuesday to schedule the appointment to fix it. We went in on Wednesday, just two days after we bought the car to fix it! While we were there, they also washed our car again for us and fixed therear windshield wiper where the rubber piece was coming apart! Tony made our car buying experience so easy and pleasant! We will definitely be going to Kings Honda from now on! We really appreciate Tony taking such good care of us and missing his familyplans that Sunday evening just to make sure we were happy! To me you can't get any better customer service than what Tony offers!

Mikeslaughter79

Apr 30, 2012

Steve was very knowledgable, especially about technology. He knew how the Odyssey rated in Consumers Reports and how it compared with competition. He also had a great grasp of when to let a husband and wife team talk themselves into choosing a Honda. I certainly would recommend Honda and Steve to friends and families. My very tech-savvy engineer son and daughter-in-law purchased the same vehicle in Maryland just before Xmas 2011 and Steve showed us a few features of the Nav system that they had not figured. Honda's go a long way toward selling themselves, but Steve and the King's Honda team made our experience a great one. Another Steve, our finance rep, made several suggestions that saved us money in the financing of our Odyssey. We are grateful to him for that help.Mike and Mary Slaughter

nguyenp

Apr 30, 2012

My feedback is to provide compliment to Mr. Bob Moeller, who had exceeded my expectation in providing his services to me before, during and after my car-buying process. Mr. Moeller is professional, efficient and effective. Thanks to Mr. Moeller for making my new car buying process a great experience.

Jbaumgartner2001

Apr 27, 2012

Rob Larsen was our salesman. We did purchase a new civic, my daughter will primarily drive it. We do not buy new cars or shop dealers. This was a first in MANY years for us. Rob was very patient and understanding. We visited this dealer probably 6 times in 2 weeks. The inventory is more than adequate. Employees are friendly and made us feel welcome. Rob listened to our concerns, he went out of his way to respond in person as well as to my e-mail requests. We looked at many vehicles before purchasing. I would recommend this dealer. I do not live close by. There were a couple of other Honda dealers closer to us. We visited other car make dealers. I was impressed and happy with the level of service we received at King's Honda from Rob Larsen. One of our visits was on a very busy Saturday. We still were given attention, exceptional service, options to consider at this unannounced visit.Go KING'S!! You rock!! No wonder you're a busy dealer, Honda is a great car and your service is unmatched!!