Pecheles Honda reviews

Girlmama

Jul 1, 2012

It was several years ago now, but I'll never forget our wonderful experience both with the sales, and the service department. Anytime we went in for so much as an oil change our sales man recognized us and asked how we were doing. During the buying process he was committed to insuring that we were 110% into and satisfied with our purchasing decision. When we mentioned maybe wanting a color they didn't have in stock, he offered to get it or discount one they did have. He kept reminding us what a large purchase and decision it was and showed the utmost respect for our hard earned cash. If only we still lived in nc, I'd buy from them every time.

gincmo

May 6, 2011

Buying a car with Pecheles Honda in New Bern was truly the best car buying experience I have had to date. I'd been in the market for a hybrid vehicle for a while and was waiting for just the right deal to come along. Michelle, Internet Manage for Pecheles, was fantastic about following up with me when just such a car came onto the lot. She was helpful, friendly, and not at all pushy. The same can be said of Dean, the salesman I worked with and Brian the finance/insurance manager. Everyone there treated me with respect and kindness, and the whole transaction overall was fantastic! I feel like I got a good deal all around, but the best thing was the feeling of working with actual people and not a bunch of artificial salesman so often found on car lots. Finally, when I needed a small thing repaired and to add cruise to my new ride, Michelle actually drove the car back to the dealer for me to save me the trip- how about that for customer service!!