Nissan of Elk Grove reviews

sjay87

Nov 3, 2016

This was my first time buying a car and Anthony was very helpful & nice. He was very patient with me, answered any questions I had & helped me get the best deal possible. I also appreciate how he went over each feature in my car and how to use them. Thank you Anthony!

Barbara111

Nov 2, 2016

Omar helped my pick out my new car! He was so nice and helpful. I believe he gave me the best deal possible. Very pleasant experience.

renee5

Nov 1, 2016

Between my family and I we purchased 6 cars from salesman Khan Ho. I got my dream car. Thank you Khan. This was the best experience.

BerandAnnie

Oct 31, 2016

I recently bought a 2016 Pathfinder at Elk Grove Nissan. Customer service was great. Salesperson was nice and helped me get into my new car. A month later my wife needed a car so we went back to Elk Grove Nissan expecting the same friendly service. We found a 2016 Sentra which she liked. Another dealer had the same base model for $500 less and we were told they would price match. Great, that meant we didn't have to go to the other dealer to purchase the vehicle. Everything went smooth, numbers were agreed base on the price match, we signed the contract, and went home with a new car. The next day I looked at our contract to review the numbers and realized that the price of the vehicle was not price matched. $15, 998 vs $15,488 makes a whole lot of difference when financing a vehicle. It was me and my wife's mistake for not looking over the contract carefully before signing, but we let our trust get the best of us. Hey, treat your customers fairly and you will have repeat customers, right? Well, that won't happen again for us. After leaving a review from Nissan, finance department got a hold of me and said they are going to look into this and follow up with me. I even sent them the advertisement that was to be price match but its been quiet these past weeks. I was willing to wait for the dealer to fix this issue but I'm sure it will be forgotten. I was going to send another family member to purchase a car there but after this ordeal, I will find another dealer. I work at a health setting and I will surely let everyone I meet how my experience was at Elk Grove Nissan. **UPDATE** Marco was kind enough to reach out to me and fix the issue. He sent out a check for the difference of the price match and apologize for the mishap. Integrity is very important to me and I am glad Nissan Elk Grove to care of this problem. Thank you again Marco for your help.

$$MoneySaver$$

Oct 29, 2016

By far the lowest price. Shay Briggs was a pleasure to deal with. No pressure. Honest, sincere, like talking to an old friend. I got all the extras and she thoroughly explained how to use every one of them.

Shaye

Oct 27, 2016

Ricky was very professional, polite, kind. When I dropped off my car for service and needed a rental he waited for me to return with my car rental & transfered my luggage to my rental car. Nissan has an awesome Staff. Thanks Shaye

Ray S Abe

Oct 18, 2016

This was my wife's first new car in over 23 years! So needless to say she was very hesitant on buying a new car. We first met with a car sales person (Christian Cruz) and he was very low key with absolutely no pressure sales. We ended up buying a 2016 Nissan Murano. Our final sales closer was, Be Vang, who was also very professional and helpful. We wanted to buy in Elk Grove because we believe in keeping money in our City and Nissan of Elk Grove gave us the best deal. I highly would recommend Nissan of Elk Grove if you are in the market for a Nissan; and no they didn't pay me to say a positive comment. I will differently recommend Nissan of Elk Grove to my friends and family. Thanks for the great service Christian and Be!

Trish'sRogue

Oct 16, 2016

Customer since 2005 and always found the staff to be courteous and professional. On a scale of 1-10, these guys & gals get a 9.5!!! Stopped in for oil change & car wash, friendly & efficient...

Ashen

Oct 12, 2016

very satisfied customer ? come?and see Omar if you want the best price and best deal. He is very fast and doesn't play games. If you want to save money and get a good deal come to Nissan of Elk Grove. They have free car wash

Xechovo

Oct 8, 2016

Friendly, Welcoming, understandable, excellent. Come see Omar if you want the best deal in California. The finance man Jambert was very professional and very througly explained all the programs available that we couldn't pass up on. Thank you so much. We happy with our new car and appreciate the service.

deeniisee

Oct 7, 2016

I bought my car from Nissan a few months ago from mitchell. He is really helpful and will help you find the perfect car that will suit you. He makes sure the car is what you want and has what you are looking for. He knew i had two little siblings and needed to make sure I had enough room to have the kids in the back with the car seat and everything. He takes his time with him customers and make sure to keep them satisfied. Jambert was my finance guy and he did everything to could to make sure i could get that car. they are both really helpful and I'm glad they were the two that was able to help me (:

Joel1980

Oct 7, 2016

Bought my first nissan from anthony and it was a great and easy experience. Salesperson was very helpful and knew exactly what i wanted. From anthony helping me out to Jambert in finance, it was a good experience.

Peggy Leslie

Oct 6, 2016

Billy took good care of me-. I was a walk in, with my handful of coupons, and he didn't bat an eye. he kept me updated on timing, and unlike some stand alone businesses, didn't try to up sell me on questionable options to pad the bill. His upbeat attitude was much appreciated, too!

drdchen

Oct 6, 2016

Me and my friends met Anthony Ibarra at CSUS. He informed us that he worked at Nissan of Elk Grove, and answered all of questions about the car buying process. He was very polite and informative. We will definitely be getting our cars from Nissan of Elk Grove!!

Lexiebb67

Oct 4, 2016

My recent visit was awesome!! Shay never left us feeling like we weren't her priority. She made this purchase so easy. I will be back someday to buy my next car!! My Altima is awesome! I got a great deal so professional!

Onelove98

Oct 1, 2016

Enith, really helped me with the purchase of my new 2016 Nissan Pathfinder. It was weeks of being nervous, unsure, and overwhelmed with the fear of purchasing a new car. Enith was AMAZING , and very patient with me and made the sale nice and smooth and I was very comfortable with her. Thank you Enith.. xoxox

Fiyah

Sep 30, 2016

I just got bought a car from Nissan of Elk Grove! I had the pleasure of Omar helping me find my ideal car! I couldn't any be happier! My experience was with him was awesome! I told him what I wanted and he provided me many options and good deals. Omar is very knowledgeable. He went above and beyond, also exceeded my expectations in customer service. Go see Omar if you are looking for great deal! He's the best!! I highly recommend omar to be your guy helping you to find your best car!!

me!

Sep 30, 2016

My experience with Enith was AWESOME!!!! She was very helpful and was able to answer all of my questions. She made my car buying experience an exceptional one for sure. It's always difficult to make such a big purchase, but Enith's confidence in the Nissan brand and her knowledge of each vehicle helped a ton. She was very easy to talk to and her no hassel approach is one that made me feel at ease. Also, Dave was GREAT!!! He worked hard to find the best loan for me. I appreciate all of Enith and Dave's hard work.

MrsYohen

Sep 30, 2016

My husband and I were greeted with a smile and immediately felt appreciated for considering Nissan of Elk Grove for our business. Christian Cruz was impressively attentive, good listener and very responsive! Joe Luiz was thorough and patient during our interactions with finance transactions. It's obvious that Nissan's core principles for staff is centered around customer satisfaction. Kudos to marketing director Kristina Van Der Heiden for getting to the bottom of a conflict with Edmunds.com 's advertised " perks" as a business partner with Nissan. You guys get a five-star rating for your seamless collaboration, professional and pleasant demeanor!

Michael Danthon Jr

Sep 29, 2016

Well to We'll start off the sales and financing department did a good job to help me get into my 2012 scion xb with 35,000 miles on it. The problem i have is with service on the car. The first oil change was free but when i looked at the paperwork a week or 2 later the wrong oil viscosity was used in the engine so i have my girlfriend call and they say the thicker oil was used because of the higher heat. Which is totally incorrect the cars manual reccomends two viscosity of oil depending on weather temps. So i call them out and get an oil change for free and come to see they didnt change the oil filter which i would be glad to pay for if I was asked even though it should be covered. So ignoring that problem 2 weeks later I have a problem with my car battery and am stranded ans have to call for a jump. I go to O'Reilly to get my charging system checked and it says bad battery and bad alternator. So i call the dealer and they say i have to make an appointment with scion (who i didnt buy my car with)to get my battery and alternator checked and I have to wait 2 weeks. So i wait the two weeks go to scion and am to I need to pay 80 bucks for a diagnostic. So at this point I'm pretty annoyed with the whole situation all i need to figure out is if I need a new battery and why on such a low mileage car it needs it's battery or alternator replaced. So I leave scion and go back to Nissan and explain the situation. The service employee waives the fee for a diagnostic on the battery and I give him my phone # and tell them i will be going to other car dealerships to look at cars. So two hours later I head back into Nissan go into the service department to see what the wait is and am told they will come get me when it's done. so I go back and wait another 40 minutes patiently. At this time my girlfriend gets irritated at the wait time since we have been at the dealership since 7am dealing with this and it is now closing in on noon. So she's goes back talks to the man and she is told it has been done for a while now. So I'm pretty agitated that the department can't communicate with each other when they are sitting 5 feet away from each other. But wait there is more when we bought the car I brought it to the sales associates attention that the tires were mismatch and tread on the fronts were extremely low and was told he would look into it. So you can see my problem i have no problem paying for a car when it's worth it's value but if im having battery problems service problems and tire problems on a low mileage car you can see how i can come off as irtitated with the whole experience. I have called the general manager and hope to get this resolved. I will be posting on yelp bbb and other review sites.

Alvin

Sep 29, 2016

Elk Grove Nissan is the best dealer I have even been to. Good service, friendly and easy to deal with. I will come again if I need another car.

Courtney S

Sep 28, 2016

Absolutely loved the customer service, the overall friendliness, and honest care of this place! I am a mid twenties, recent college grad gal who just purchased her very first brand new car (2016 Nissan Rogue SV) and I feel awesome, safe, and very happy! I even named her Lola. At Nissan, Be Yang helped me through the process and made sure my car was in perfect shape before I drove off the lot. He and the rest of the Elk Grove team checked everything and kept an honest, positive attitude throughout the entire process. My dad even said that when the time comes for a new car, he would go back to purchase a car from them and ask specifically for Be Yang and Warren Santos. "Happy" doesn't even come close to describing the emotion of owning your very first brand new car. I'm on cloud nine right now. Great team, honest business, and positive character. If you or someone you know is thinking about buying a Nissan (**hint hint..a Rogue, which is the best vehicle ever!) then I definitely, 110% recommend to go to Be Yang at Nissan of Elk Grove. Shout out to Be Yang and the rest of the team at Nissan of Elk Grove! You guys made the beginning of my post college journey bright and I can't wait to experience all the adventures Lola and I will have together. Thank You!!! :)

milluhsent

Sep 27, 2016

Thanks to Nguyen Ton for the great service! I highly recommend going here again if I am going to pick out another car. Thank you Elk Grove Nissan!

biteme1331

Sep 26, 2016

I've previously purchased a new Mazda, and my Mother in Law purchased a new Nissan through this dealership group. Have always been happy. Recently purchased a used car through truecar.com at Nissan of Elk Grove. Shay was great, and the process was quick and easy.

Jaimervel

Sep 25, 2016

I'm giving Nissan of Elk Grove 5/5 because of their amazing customer service and great prices. They worked with my credit, gave me a low payment and interest rate.

C.Anderson

Sep 25, 2016

I came here on a Saturday to look and possibly buy a car. My sales representative Maria Angulo was not only very helpful but honest. I really felt like she had my best interest for my needs and budget. She didn't just to put me in anything to make a sale and send me on my way. She was attentive to my wants and needs. And the best needs is I bought a car!!! When I thought I couldn't Maria made that happen! I would suggest not only this dealership but especially Maria Angulo!

Jenniferlee

Sep 24, 2016

Seems like my first review on here was deleted.Not a good experienced at all. When I walked in to make a purchase on august 31, 2016 everyone was very tentative and happy, but during the next day when I came back to take off the maintenance package, Jambert (financed)not meet me in person and had Mitchelle(internet sales person) come process my contract instead and said he was in a meeting but instead he was texting the person who referred me to nissan, and I knew this because during that same time my referral also texted me telling me that he is texting them. Exactly one week after the purchased I came back to the dealership and Jessica who is a sales person compared the condition of my new car to a batch of baked cookies, saying that in a batch of baked cookies, not all of them are perfect. This got me so angry, because the price of a batch of cookies cannot be compare to the price of a new car. If any sales person is going to use analogy, please use something that is of price value. That thursday night when i came in, they told me to get in contact with Sang, but Just trying to get in contact with Sang (sales manager) was really difficult, I left him voice messages, and still no reply. Dave/David (sales manager) was not much of help either, because while talking to him on the phone he tried to brush me over by saying he is busy and have something else to do. Natalie (body shop) was not even informed that my car was in the shop when she called me on 9/14/16, when my car has been in since the day before. As of today 9/18/16, I have not received any call about on any update for my that has been back in the dealership. My car is also in the shop for unflushed doors, which is causing the door to scrape the paints on the door frames. The back trunk door have a very big gap on the right side that I could probably use a screw and fit it through the gap. There was an arrow drawn on the very bottom of my driver door where the paint problem is on the inside and when I addressed this to Wesley(service manager) he rubbed it off and said it's just dust. I have photo as proof. There are also yellow marking on the inside joints of my car and I also have photo as proof for those. I also told Wesley that my car was not smooth and instead of addressing it, he told me that because it is a sentra it will not be as smooth, then went into comparing and telling me all the different models of car that nissan carry. I also spoke to Erik (service director) about the smoothness of my car and compared it to the rental car they gave me which was a Versa 2016, the cheapest model for nissan, and he said a sentra cannot be compared to a versa. This got me angry too because my rental car is a lot smoother and cheaper than the brand new car i bought. My sister recently purchased a sentra in 2013 and an atima 2015 and said she never had those yellow markings on her new car ever, and both car runs very smoothly. Overall, I've only drove my new car for less than one week and noticed so many problems with it. Was able to drive it for almost two weeks and it is in the auto shop already. I purchased this car because I had previous car issue and this new car was supposed to replace those issues I had, but yet I have been more stressed than I have ever been in my life. Finally after a whole week of having my car in their shop, Marco who is the general manger contacted (9/20/16) me about my situation and offered me a new car, but I denied it since the service I've received from them was so bad, imagine going back there for service and have everyone talk behind my back. It does not matter how professional a work area can be, there will always be small group gossips about everything that goes on in their environment. I do not want to be part of those small talk. Marco was able to give me a full refund on the car. Nonetheless, I'll have to say none of these people want to hear any stories you will have to share because they don't give a xxxx besides getting their money, which in my opinion is a bad customer service skills especially in this field of profession where the customer is dealing with large amounts of money.

Braven$0121

Sep 23, 2016

I went to Nissan of Elk Grove for a Pathfinder and was greeting by Lee Lee. Lee help me find the perfect Pathfinder and we test drive it. I love it and I told Lee that I'll be back next month to buy it and there's no pressure from Lee or push me to buy it like other dealer. Lee have great customer service and he just told me to come back next month and if I have any question I can always call him. Thanks Lee for the help and I'll be back to buy the Pathfinder we test drive.

Shialor90

Sep 22, 2016

I went in just to test drive the different types of cars Nissan had to offer and was greeted by a friendly team members mber who was knowledgeable and patient with my questions and concerns. The cars I tried were very clean on the inside and outside which made me comfortable to test drive safely with no worries. I was able to maneuver my way around easily as the cars were simple to operate and went smoothly. Overall I had a pleasant experience and wouldn't mind coming back.

Thomas13

Sep 22, 2016

Was helped by Be Yang and he was very helpful. First we came in coming to look at a car looking to purchase. Didn't really like it but Be Yang was there to help us find the one we were really comfortable with. He was very lively, asking us if we were okay with it or even thirsty and provided drinks. Then as we processed things to find the right car he took his time throughout the day for me to find the perfect comfortable car just for me. I really thank him. As we were getting the car processed, Be Yang was graceful enough for my new car to be detailed and washed.

Erict04

Sep 21, 2016

This dealership made it very easy to buy a new car within budget. The salesman and manager helped me get the car I wanted down to an affordable price, and I'm very thankful for that.

Yusdel

Sep 20, 2016

I came in with my parents on Saturday and Lee Lee was very nice and helped us get our brand new Nissan Sentra. He helped us make sure we walked out with the car that day. He was very kind and helpful. Couldn't be any happier with my car.

Chief1958

Sep 19, 2016

Enjoyed the process in order to purchase my new pathfinder. Sales and finance were very easy to work with. Maria took the time to explain all features on the Pathfinder 4x4 Platinum.

Happy Customer

Sep 19, 2016

My experience here was great. Lee was very professional and knowledgable about the cars here. My sister and I wasn't sure which car would suit her best and Lee gave us the best options. I would definitely come back to get a new car here again.

firstnissansacto

Sep 16, 2016

Bought a certified used car from sales rep Omar Bubakar. He stayed late after the store closed to help us, was very friendly and knowledgeable, and negotiated in a positive manner until we reached a fair price. This might have been my best car-buying experience ever. Omar made all sorts of promises...and kept every one--even after the sale. He followed up with a couple of service issues and took care of everything. I would definitely buy a car from Omar again. Before I came in, I emailed with Mitchelle Soneja, who held the car for me and answered my advance questions about extra fees and charges (there are no unnecessary ones) promptly. After the deal was done, the finance guy (Vu) was fast and efficient and did not try to pressure me or try to upsell anything. My overall experience with this dealership has been excellent. This will be my first stop for another Nissan.

dnchicago

Sep 16, 2016

Best experience that I've had at a dealership! All staff that I encountered were friendly and helpful in making sure I got exactly what I wanted. Our rep's name was Josilyn and I absolutely loved her!!! Labor Day weekend, my dad and I decided to take a look at some new cars and I told her that we wanted to look at the 2016 Altima SL. The cool part was instead of having us walk the lot in the burning sun that day she sat us down and provided us with some refreshments while she prepared and pulled the vehicle up just outside the dealership for us to see! I highly recommend Elk Grove Nissan to many of my friends and family. Thank you so much!!

a.nguyen

Sep 11, 2016

On 9/9/2016 we came to Nissan of Elk Grove to check out for a nice and affordable Sentra S 2016 . This was our first time ever to consider buying a Nissan, so we were not sure what to expect. The salesman, KHAN HO, greeted us with a broad smile and a friendly handshake. He earnestly and professionally answered all our questions. Guess what, after two hours or so, we drove home happily in a brilliant silver Sentra. Thank you, KHAN HO. You are fun to work with. Our buying experience was pain-free! We will come back to you if we ever need to buy another car.

Churley71

Sep 8, 2016

We were looking for a new car for my daughter, and I decided to go online and chat. Everything was handled via email and text, and it could not have gone smoother. Maria was amazing, and always made me feel like I was the only one she was helping. I would recommend Elk Grove Nissan to everyone. When I am ready to trade in my Chevy I will be coming to Elk Grove of Nissan. Thanks again for all your help.

Tones

Sep 7, 2016

Everyone was attentitive, helpful and welcoming. Our sales rep Shailene Briggs was very patient and informative throughout the entire process. As a result, our experience could not have been better. Thank you.

Jamie

Sep 5, 2016

Came up there on Saturday to purchase a car and our Sales guy was awesome. He helped us with questions we had and gave us a good deal on a car. Anybody looking for a car, ask for him and he will be glad to help you. I would highly recommend this dealership to anyone looking for car. Best customer service hands down.

Noemi V.

Sep 5, 2016

My dad recently purchased a vehicle here and he was so happy with the service that I decided I would purchase my car here too! our dealer went above and beyond to find me the best deal out there! They truly do appreciate customers and want to keep them happy. I'm sure my family and I will be back!

Angelo1022

Sep 2, 2016

I came in to browse for vehicles today, i was exeptionally greated by EDWIN ESCAMILLA. He was great at getting me the price i was looking for and he was able to put me in the car i wanted. Great attitude and very positive i want to thank you EDWIN ESCAMILLA for putting me in the car of my dreams. If looking for a vehicle i recommend him he will do anything possible to make you happy.

Nessachu

Sep 1, 2016

Bought my first new car yesterday thanks to Be Yang. Having visited a few dealerships before with not the best experiences, my boyfriend and I were hesitant. However, Be Yang welcomed us before we even got to the door and helped us through the entire process. He made the process easy and painless. Never did I feel pressured or intimidated. I ended up leaving with a new Nissan Sentra! I cannot express how thankful I am that we came to Nissan. I'd recommend Nissan and Be Yang to anybody looking to buy a new car. Thanks Be!!!!

Smile face

Aug 31, 2016

Because of the best deal and excellent service from Nissan Of Elk Grove, we bought 2 new cars from salesman Anthony Glover in 2 weeks. He is the best car salesman we have ever met. So friendly and knowledgeable.

Sen tjai

Aug 31, 2016

We bought a Nissan Rogue with a best deal you can imagine because of Anthony Glover assistance today. He is an excellent car salesman I have ever met.

clark

Aug 29, 2016

Anthony made the buying experience easy. Very patient since this was my first time buying a car on my own.Thank you for your assistance

Diane

Aug 28, 2016

Maria is the main reason I bought another Rogue. Even thought I loved my 2009 Rogue I was considering something different. However Maria went out of way to find a Rogue that met my needs at a price I liked. I got the feeling she really listened to what I needed, found a car for me and helped with financing.Thank you Maria - I love my new Rogue!

Bridge Player

Aug 25, 2016

This was the simplest and most enjoyable car-buying experience I have ever had. The dealership provides services above and beyond, and everyone I dealt with was patient, pleasant, and anxious to be of assistance. Anthony Glover was very helpful, guiding me through the process from beginning to end. Thank you, Anthony. Thank you, Nissan of Elk Grove.

allyb

Aug 25, 2016

I was more than a little overwhelmed to start my first experience buying a car; however, shortly after arriving at Elk Grove Nissan these fears subsided. Anthony was knowledgeable and helpful without being over bearing. I did not feel like I was being pressured into making a decision, or up-sold on options I didn't not want. While waiting for financing to process, Anthony checked in on me multiple times, offered me refreshments, and helped me connect my phone to the bluetooth in the car I had chosen. After all the paperwork was signed, I realized I did not have my checkbook on me. Even though it was 9pm, Anthony offered to follow me home, pick up the check, and return it to the dealership for me. I was really impressed with the costumer service I received and I would highly recommend this dealership to anyone looking for a new or used car.

Armada fix

Aug 21, 2016

I walked into the dealership about 15 minutes past parts closing time. Jeremy Kiching was still behind the counter working on the computer and he was nice enough to reopen the parts store for me and help me out. Jeremy was very nice and took the time to help me and answer my questions regarding the parts I was ordering, and made sure that I had everything I needed to get the job done. I was happy to see that the parts I needed were in stock. He then went further and took the time to take one of the parts out and explain the core recharge process and what qualifies a return, then tape it back up. Jeremy then helped me carry the parts out to my truck. I am very happy with the service and will be back for more parts.Thank you Jeremy for all of your help and time, even after closing hours.P.S. To the boss, give this man a raise because you want to keep him around as a role model for others.

MURANO

Aug 21, 2016

My Aztek SUV became too unreliable after 15 years. I doubted that I'd qualify for financing close to what I wanted due to being self-employed and with low VA compensation. However, Anthony Glover, my salesman and Joe with Finance helped make it happen for what I needed. I was so happy to be able to drive off (same day) with my Murano. (I plan to get the tent accessory in the future, which the Aztek also had). Thank you! Also thanks to Mitchelle (salesman) who assisted. Everyone was nice and helpful, as well as the ladies at the front desk and personnel afterwards checking on how I was doing with my new purchase.

LO Pathfinder

Aug 21, 2016

Very clean showroom. The bathrooms needs attention. Women are messy, one stall ran out of TP. Very pleasant experience, we were even given some food for this long process. My blood sugar was dropping.

Zakiyak

Aug 20, 2016

Anthony was so attentive to my needs. He sold me the car I wanted ay a price I could afford. This is how car buying should be!

Jake

Aug 18, 2016

I purchased a new van recently from Nissan of elk grove. I emailed Garrett that I was interested in seeing a vehicle I saw online. He immediately emailed me back and set up an appointment to come see him later that evening. When I arrived he made feel welcome and was not pushy about anything. That was the best part!!! He answered all my questions and so we did a test drive. I liked the vehicle so much I purchased it that night. My kids and wife love the vehicle. I got a great price and even better financing. I tell all my friends and family who are talking about buying a car to go see him.

SUSAN HUANG

Aug 17, 2016

Very friendly staff. My mother was very enthusiastic about the purchase of the new car and actively participated throughout the whole process. The staff answered her questions to her satisfaction. Christian, our sales representative, patiently explained the features of the new car to us. We like the new car and maybe most importantly of all, my mother left the dealership smiling.

Aprilholt707

Aug 15, 2016

I set up an appointment with Anthony Glover over the internet. The appointment was on a Sunday and his day off. He was aware that I REALLY wanted and needed a car and he agreed to come in. Anthony was patient, and thorough. He answered all of my questions and worked very hard to get me the best price for the car I wanted. I never once felt pressured or a victim of the stereotypical "car salesmen" slick talk. I had done my research before going in, so I know he was being real. Honestly, I went in the dealership with my defenses up, ready to stand firm to not be taken advantage of during the process. However, dealing with Anthony felt like I was buying a car from an old high school friend. With that said, I did spend a very long time at the dealership. I did a lot of waiting but in the end the experience was great. I left hungry, but with the car I wanted!

Bermudezj

Aug 14, 2016

The sales person working with me was extremely patient considering I walked in there not sure of what exactly I was looking for. He was very kind and attentive. Answered all the questions and made my experience there great! So happy with my new car I feel I made the best decision I could!

Michael Espinoza

Aug 13, 2016

Anthony Ibarra and Joe Luiz helped tremendously! I just returned from a military deployment and needed a car quick. I met with Anthony and told him what I was trying to spend and what type of car i was looking for. I was impressed! Not only did he deliver on my price range, but he helped over deliver with the type of car i wanted. I had been preapproved with a military bank for my loan at a 5.8% APR (they are supposed to have the best rates), but Joe Luiz called around and got me the same loan and pretty much cut my APR in half to 3.1%. I was in and out, left with my car and a lifetime supply of free car washes. highly recommended!

masterenki

Aug 13, 2016

I was in contact with Anthony Glover thru your website, he picked up on me, and offered me a good start, I wanted to kill my curiousity so I pursued another link to hanlee's in Davis and wow what a nightmare. I went into Elk Grove Nissan, I stated I was looking for cars and asked to see Anthony Glover the Internet Sales Rep. They Directed me in with friendly faces, I came up and sat down at his desk and he listen to my horror story, Helped guide me to the car I wanted, Was very patient because the bank kept wanting to change the car, but he kept on it, and found the best car, we took a test drive while finance was working out details. I have to admit he put me thru one of the best experiences that I have ever received from buying a car, I have bought from Ford, Car Max, and Toyota and to this day I will send any friend I have who is looking for a car to Anthony. I also was amazed that the finance manager wasn't playing games, doing the number game, he worked with me on what I could afford and didn't use any scare tactics.Thank you again for the beautiful car.Tim Ferry

Lucero contreras

Aug 12, 2016

I would recommend this dealer to anyone I know they have great sales man and their proffessionalism is outstanding. I would come again to purchase another vehicle.

Feruzi Mwero

Aug 12, 2016

Anthony Glover was very knowledgable, friendly, and helpful from the start. He patiently answered all my questions. Joe Luiz also went over every possible option that could benefit our family's purchase. We got a great vehicle, for a great price, by a great team.

Rorey

Aug 9, 2016

Be and Guillermo helped me get a car the day I needed it. They were nice and courteous. Answered all my answers and accommodated my needs. I was able to drive away with the car I needed the same day!!

S&W

Aug 5, 2016

Omar listened to what my husband and I wanted and he went the extra mile to do everything in his power to deliver the finished product. Very happy with my beautiful new car.

T.R.

Aug 2, 2016

Khan was very easy to talk to and very honest. He did what was best for me as the customer and not for him. Phenomenal Customer Service!

acg1966

Aug 1, 2016

I gave 5 stars because I walked out very satisfied with my choice of car and also the attitude of the service team that helped me. Angelo was great, very patient and kind. He had lots of information for me and didn't rush me.

hutson18

Aug 1, 2016

Simply amazing, friendly, kind, listen to my needs & wants, met my expectations, worked with me until I walked away with what I truly wanted and BEST of all they did NOT pressure me like most dealerships do. From sales to finance they were awesome!

Olinad53

Jul 30, 2016

Saleman was able to convince me trade in my old car to the newer model of the Nissan Rogue and I'm glad i did . Thanks Lee we love it.

Steven Lim

Jul 30, 2016

Thank you to the great staff at Nissan of Elk Grove for hooking me with a 2013 Nissan Maxima. I like the fact that I live nearby and can use the carwash anytime I liked. If you are looking for the best deal, I recommend going in to see Omar. He will hook you up!

Regina Diaz

Jul 29, 2016

Anthony Glover was amazing. He listened to and met my needs as a customer. I left with a brand new car against many odds. I appreciate all the time in effort given to make owning my new vehicle possible.

Linda53

Jul 29, 2016

Omar was very helpful. He stayed in contact with me via email and phone. Christian was knowledgeable about the Nissan Altima 2,5. Omar was able to get APR lowered and cost of car lowered. They were able to get my car detailed last evening and assured me that the buffing and getting scrapes fixed would be done before August 8, when I leave to go out of town.Jambert also lowered the APR and gave me a longer warranty. Everyone was very courteous.I would recommend Elk Grove Nissan to friends and family.Linda Stokes

Praveen

Jul 29, 2016

Lee and Khan have excellent customer service skills . They were very knowledgable about the car I was buying and I did not feel rushed in the process.

Leah Garratt

Jul 27, 2016

This dealership prvides a great location and wonderful service. We purchased our Altima from this dealership and love it. Nissan vehicles are our number 1 choice.

c.greening

Jul 23, 2016

Lucy and Grant were perfectly wonderful representatives of the Nissan family. I had an excellent experience at Elk Grove Nissan. I love my new car and I totally enjoyed the no hassle, no pressure experience. Thank you for your customer service!Connie Greening

Kiaburney

Jul 22, 2016

I saw a car online I was interested in and I asked the dealer about it. He brought it up for me, immediately let me test drive it, and answered all of my questions. I ended up deciding to purchase the car and everything was fast and easy! Very friendly staff at the dealership as well

MacPate

Jul 21, 2016

We had the opportunity to consider a new vehicle. We really have not grown to like the newer smaller models. So we ask Lee Lee to show us Armada's. They had not changed appearance yet. Had the best experience . Lee Lee was very knowledgeable about the vehicles and mad the purchase very easy. Great young man with an awesome future.

alyssamattea

Jul 20, 2016

I just moved here 2 weeks ago from Boston,MA and was in need of a new car as my car was on its last leg. Buying a new car was not in my budget right now and I really had no idea of what to expect with no family here to help. I did my truecar quote online and was contacted by Omar in minutes. He walked me through everything and had me come in for a test drive the next day to see if I liked the Rogue and go from there. When I got there I was met right away by Anthony G. who was taking over for Omar because he was helping another car buyer. Omar checked in with me through out my time there to make sure I was happy and where I was at. Anthony G. was great and really walked me through the process and my options as a first time car buyer with a budget. I kept going back and forth and changing my mind on options but he made sure to get me the best deal along with getting me the car I wanted not the car I was going to settle on. He was able to get the new Rogue I wanted within the budget I had given! I was able to do my financing with Nissan along with my registration, and inspection. Then to top it off while I was waiting Anthony G. connected me with his Insurance contact and I was able to get the car insured before I left the lot.I would recommend Nissan of Elk Grove and Anthony and Omar to all my friends. It was a stress free experience with no running around. There was no pushing or gimmicks.Thank you guys!Alyssa :)

Red Altima

Jul 20, 2016

The staff was helpful and responsive to our questions. The answers provided were meaningful and not corporate or salesman generated drivel. Would do business again with this dealership.

mojobeng

Jul 20, 2016

I went in knowing what I needed and wanted thanks to Angelo. He reached out to me prior to going to the dealer and I really appreciated his patience and relentless work in getting what I needed.

Ptrma09

Jul 18, 2016

Great service by the people that helped us out. Very nice. Worked with us. Helped us with the pricing. They seemed to care for us.

Tom Santillan

Jul 18, 2016

we came in with a broken car and left in a new car...Lee Lee was awesome to work with, negotiations were painless, we test drove two vehicles and made our decision..paperwork was a breeze..and we drove off in my brides new 2016 Altima...she's happy...I'm happy...thank you Nissan of Elk Grove...

RichG

Jul 16, 2016

Great experience working with these three knowledgeable Nissan of Elk Grove staff. Special recognition to Omar for working out a great deal and being honest and forthright throughout the entire process. Great job and it was a pleasure!

Mkitchens

Jul 16, 2016

Great guy, great experience. Fast and no hassle. Straight to the point. No games. I had a conference call the entire time but he was awesome.

George

Jul 14, 2016

I'd been looking for a 2015 Honda CRV EX model for two months. Based on my discussions with other dealerships, I was anticipating the usual 2 plus hour back and forth on negotiations and the usual games. My wife and I were pleasantly surprised to find that wasn't the case at Nissan. They were straight forward, professional and always polite. Within 15 minutes we agreed on a price that was within $200 of our target. Christian was thorough and great to deal with. Several days after we bought the car, they called to check and make sure everything was fine and that we were still happy. A very professional group who I would gladly do business with again.

cindy

Jul 13, 2016

Came in knowing what we were looking for and were instantly helped by Jose Padilla, who was very knowledgeable about the cars that they had, and extremely friendly. We test drove the one we liked, fell in love with it and were out within a couple of hours. We were extremely pleased with the price and how smoothly the process went. Definitely the best car shopping experience I've had at a dealership. Thanks again to Jose Padilla, I am now the proud owner of a Nissan Rogue!

Angela

Jul 12, 2016

I am a first time car buyer and I was given a great offer and experience . The sales specialist and financed were efficient, knowledgable , straightforward and personable. I was in and out in 3 hours! I am pleased with my purchase and glad to know my car will be well taken care of with their 10yr/100000mi warranty & lifetime car wash.

new car

Jul 11, 2016

Very helpful answer all the questions we had. Maria walked with us so we can see all the cars until we found the right one.

ppram123

Jul 10, 2016

Great first time car shopping experience with Nissan of Elk Grove. Grateful to have an awesome sales rep D Lim, who understood what we were looking for without any trouble. He has excellent customer service Skills and talent that resulted in our sales. Appreciate all the hard work he did to get this deal done. We wish him good luck in the future and look forward to come back to Nissan in the future.

vcanta111

Jul 8, 2016

Great customer service. Was able to assist in an instant and was able to fulfill our needs. Two thumbs up! Definitely recommend Nissan of Elk Grove!

Ravensingh1

Jul 7, 2016

We had very good sale team. Lee Lee was great and so as Warren the general sale manager. They had the vehicle we wanted and at the best price. Thanks

Milton0203

Jul 7, 2016

Darian was super personable and got me the best deal possible on a brand new lease. He even contacts me afterwards to make sure I'm satisfied with the car. Jambert made the paperwork a breeze! The choice to come here was definitely a good one!

First car!

Jul 7, 2016

All employees at this dealership were incredibly welcoming (more so than any other dealership we visited). Darian was super personable and gave the impression that he wanted the best for us. Very patient as well as we were dealing with an impatient five year old :) we really enjoyed our shopping experience!

ChrisNebu

Jul 7, 2016

Anthony Glover made our car buying experience very simple. He was very patient, understanding and helpful in all phases of car buying. He helped our trade-in and financing process easier and also helped us go home in our new 2016 Pathfinder. The financing team(Joe Luiz and Sang Chac) also did work hard along with Glover to get the right lender for us.Thank you Guys!

annic

Jul 7, 2016

Darian was friendly and helpful. He asked our needs and did a very excellent job of taking care of our needs. All the paperworks worked out quickly. We are glad that he was the one greeting us.

MazdaMan97

Jul 6, 2016

We got in and out very quickly, they made sure we felt at home and taken care of while waiting for paperwork to go through. Also helped get a loan as a first time buyer. They were very helpful. I highly recommend this dealership to anyone!

Msro_zay

Jul 6, 2016

I couldn't be more happier with the service I received by Omar, he really knows how to make it happen. We let him know what we wanted, he showed us the car we test drove it, he got all our info, worked with his team, and we got approved. We are very satisfied with how our experience went with coming here and dealing with Omar, I would highly recommend him to my family and friends for all the excellent service he gives. He's very thoughtful and considerate of our needs and knows how to make his clients happy. Overall I would say if you need a new car and want to someone help you out and is considerate Omar is the one to go to.. He is the man! Proud owners of a 2016 Nissan Altima S

Water13

Jul 6, 2016

Bought a new Frontier...Omar gave us an overview of the truck and then answered all our questions. It was an enjoyable experience and Omar was very helpful and friendly!

Teodoro123

Jul 6, 2016

I went in to buy a new nissan. I got the car i wanted and got a very good deal on it. Thanks to Josr and Edwin. Very good service.

Vijay

Jul 5, 2016

We got a great deal on the car that we were looking for today. They were friendly and willing to give a the car at our prices. At first it did not work with Khanh ho , so we decided to leave. Than we ran into Darian and he says he will work it out. They were offering us beverages and food over and over. Next time I buy a car I will come to you guys

Bamyyang

Jul 4, 2016

Awesome customer service, very kind and professional. I had the opportunity to have Lee help out and he was great, made me feel comfortable!

Tammy from Elk Grove

Jul 3, 2016

Being Eco Friendly, our last step was to change our environmental footprint with driving. Jose Padilla helped us make that decision with his knowledge, friendliness and ability to listen to our needs and deliver what we wanted.There are not enough glowing adjectives to describe the service we received from Jose Padilla and the rest of the team! Vu, in finance, completed the transaction in record time with his organizational skills.And the snacks and bottled water offered was a nice touch! My husband and I both felt there was not a "stone left unturned" regarding customer service!We have already Face Booked, Tweeted, and Instagramed how happy we are with our 2016 Leaf and the truly wonderful customer service received by Jose Padilla and the team at Elk Grove Nissan!

cherry red

Jul 1, 2016

Agelo, first of all had a great smile and directed me to Sales,I CAME IN FOR A RECALL NOTICE OCS, I didn't like the push button either that gave me problems,so I wanted to see what my options were to trade my Altima. Anthony was a great listener ,I liked his patience, and how thorough he was explaining how trading cars worked.I was comfortable in my decision,and happy that I got out of the PUSH-BUTTON,car.!JOE was thorough and professional in my closing the deal!!!!!AWESOME STAFF!!! I will always have confidence in Nissan this my third Nissan.Margaret Finch

*Tina*

Jun 28, 2016

When I arrived for my appointment with Angelo, he had the 2015 Nissan Rogue prepared for me to checkout. I had sent an online request that same day. He was knowledgeable with the vehicle and took the time to show me each aspect of the vehicle before the test drive. He was patient and answered all my questions. The best part is when he worked with Joe in finance to get me the best APR possible. I ended up with a better interest rate than I had already been approved for on my own. Overall, I felt supported and understood with the big decision I had to make for myself leading to a positive outcome.

Carrie P.

Jun 25, 2016

Today I took my 2014 Nissan Sentra in for a recall issue, and decided to also have oil change and tire rotation. It was my first service experience at the is dealership and John was fantastic! He called me to let me know that a nail was also found in one of my tires and took care of the tire fix for me. My car was even done earlier then scheduled. John was super nice and provided great customer service! He was even able to honor a coupon that I received from the dealer that I bought my car from, which was not Nissan of Elk Grove. With this kind of customer service, I would definitely come back to this dealership for my next Nissan purchase or should I have future service needs. Thanks again, John!Carrie P.

CarJo

Jun 17, 2016

This is the 3rd vehicle we have bought here and we've always enjoyed the great service here. Our salesperson was Maria Angulo and she did a great job finding the truck we wanted and getting us a great price and great financing. She also showed us everything on the truck and answered all our questions. Our finance person was Joe Luiz and he did a good job explaining the financing to us and it went very smooth signing all the paperwork. We also like that no one badgers us to buy things we don't want like other dealerships do.

nissanfamily

Jun 17, 2016

Our experience if Darian Lim was great. He was very helpful and considerate of our requests and did whatever it took to get to where we would like to be in the buying process, i.e. price we wanted, the trade-in value of our 2011 Rogue and the different offers and suggestions that helped us finally decide which car to buy. Overall, we appreciate Darian's sales ability and we would not hesitate to recommend him and your dealership to our relatives and friends.We would also like to commend Mr. Luiz who explained everything we wanted clarified with regards to the financial aspect of the deal. He was very patient with us and answered all our questions to our satisfaction.

GaltRN

Jun 14, 2016

This is the 3rd car we have purchased from Nissan Elk Grove. We have always had good service and the car salesman showed us all the options & didn't try to up-sell our choice.

fuegoman

Jun 14, 2016

This is the 2nd vehicle that we have purchased from Nissan of Elk Grove. We have had an outstanding experience both times and will certainly be back if we are even in the market for another vehicle. We traveled all the way from Redding, CA to do business with them.

Frank23$

Jun 13, 2016

Great costumer service it felt like home great employes they take their job very serious I'll definitely recommend this dealership to everyone you guys ROCK!!!

Eileen Sandoval

Jun 12, 2016

I had a great experience working with Jose. He was very friendly and made me feel comfortable with my purchase. I appreciate that he worked very hard to get me the price that I wanted.

The Hawkins Team

Jun 12, 2016

Lee Lee was awesome & very patient with us and our kids. We'll come see him in the future when we're lookng for another car. We didn't feel pressured, which allowed us to drive away feeling good knowing we had made our own decision. He as well as the other staff were very pleasant and knowledgeable. Great guy. Awesome dealership. Satisfying experience. Thank you :)

The Rogue Renegade

Jun 12, 2016

This was a great experience from beginning to end. Omar, our sales and lease specialist, made the process comfortable, very relaxed, easy going and patient. We never felt rushed or strong armed into anything. All associates in the showroom made sure we were always being helped and had what we needed. We received an excellent deal and we know we will be well cared for by this dealership from now well into the future. Thank you Omar and the whole team!

Michael Danthon Jr

Jun 8, 2016

Angelo and Vu in finances really worked for my business got me in the car I wanted by the end of the night thanks slot for the second chance

Contreras7820

Jun 7, 2016

Smooth transaction, very knowledgeable and very helpful. Very professional and I will highly recommend the sales person/Nissan at Elk Grove dealer to my friends and relatives. Will come back again if i need a new car.

Unhappy Camper

Jun 6, 2016

somr snags in my service at the beginning, but Wesley took care of everything and I am completely happy with the work and the service

PC Manning

Jun 5, 2016

Our second purchase from Elk Grove Nissan. Simple, with no hassles. Once we found our vehicle, we were offered a fair price for our trade, as well as our new car. No arguing or back and forth between the salesman and the manager.

aajc

Jun 5, 2016

After days of visiting different dealers I returned to Nissan of Elk Grove only because Vince Hoang was informative, friendly and not pushy. The entire experience was fantastic!

netali palacios

Jun 2, 2016

Excellent service,nice and courteous. Angelo very nice salesperson.This is the second vehicle he sells to us. Got a great deal on the Nissan Pathfinder.

Builderman

Jun 2, 2016

We don't like buying cars as the sales people are usually pushy. We had a wonderful experience with Christian Cruz of Nissan of Elk Grove. He was very informative, curious, new the products well and WAS NOT PUSHY. Thank you Christian for our buying experience. Ooh, did I mention we got a great vehicle too.

RideTheDuck

Jun 2, 2016

My family and I were greeted by Darian right off and he made our Nissan Versa purchase so easy and so fun! He was very polite, funny, and patient with us. My parents are not fluent in English but he still tried to understand all their needs. He was very professional. We gave him a budget and he made everything work. He answered all of our questions and gave us useful information. We were very pleased with this excellent service and we probably would not be able to have such an efficient process without Darian.

Lovelife78

Jun 1, 2016

My experience with Nissan of Elk Grove was the easiest and quickest car buying experience I have ever had. Salesman Darian greeted us and was extremely friendly and attentive. My husband is really tall so we needed to find a commuter car for me that he could also drive. Darian showed us the Nissan Rogue. We left and ended up calling him a few days later that we would be in. He was right there ready to help and answered all our questions. Darian helped me get the car is wanted at a price that I was extremely satisfied with. My car was brought for pick up the next day and I was so excited to have my first brand new car! I would highly recommend Darian and Nissan. He was attentive to all our questions and very communicative. Thank you :)

Todd Horton

May 31, 2016

Tyler Lu - My wife Kelli and I came in on Saturday wanting general information and availability of the Leaf electric car. We were directed to Tyler who was wonderful, he educated us on the leaf and helped us understand the logistics around using the car for a commuter vehicle. Tyler was patient and professional, he helped us make the best decision on our new vehicle and we are both (my wife Kelli and I) are very happy with the purchase. My son Ben will be looking for a new car in the Fall and I will encourage him to go talk with Tyler.Jambert Corpus - Jambert was very helpful in making sure we had the correct coverage. He discovered through our conversation that I drive 100 miles each day and he made sure we were locked in with the correct bumper to bumper before we left.

David Bradley

May 31, 2016

Tommy Davis, Joe Luiz, and Kahn really helped me find the right vehicle at a good price. With my lower credit score, I did not think that I would be driving home. Got approved for a 2016 Nissan Sentra. Thanks Nissan of Elk Grove!

Sassybabyphat

May 30, 2016

I traded my car in, which I still owed a lot on my loan and Guillermo gave me a good price and worked with me to get my payments at a certain amount each month. Walked out with a brand new car!

Michael 76

May 30, 2016

While looking for a new vehicle for my wife we had visited this dealership twice trying to decide between the Murano and several other manufacturers vehicles. Each time we were treated with attention, courtesy and respect. Very much a VIP experience. When when we decided on the Murano, we called Omar, who gave us the out the door price, no hassle, located the vehicle we wanted and made an appointment for us to inspect and purchase. The process of taking delivery was quick and efficient. Kevin Watkins was assigned to assist us in the test drive, inspection and vehicle features review. During the process he like Omar displayed a superior knowledge of the vehicle, a desire to make our experience pleasant, and treated us with just the right amount of courtesy, professionalism, and friendliness. Kudos to the entire staff.A day after delivery we had a minor problem that had to be taken care of prior to the vehicle being driven. We contacted Omar and Kevin for their advise, and Keven volunteered to drive 40 miles to our home to personally fix the problem. Now, that is service above and beyond. Fortunately they were able to give me instructions over the phone that fixed the problem. Our experience with Finance was equally pleasant and fast. I would unhesatatinly recommend this dealership and staff to anyone.

Winter123

May 28, 2016

Very friendly staff. Good prices. Didn't take long to purchase our new truck. Sales help was excellent. Dealership was close to home. Credit manager was very helpful.

NHill

May 28, 2016

Be was so helpful and made me feel like I was the only one on the lot. I appreciated the full attention & he listened to all my wants/needs. I trust him to help me for all my car needs. My family will be back soon for another purchase and you bet I'll be asking for Be. The entire staff in general was great too! Thanks everyone!!

Sac New Car Owner

May 28, 2016

Nissan of Elk Grove has excellent customer service! Angelo was very attentive from the moment I put in my internet request of interest. He wasn't pushy, asked what I was interested in and let us take our time making our decision. Angelo was thorough in showing me all the functions of the vehicle including syncing my phone to blue tooth. Joe in finance made the tedious paperwork process smooth and easy!Anyone in the market for a new car I would definitely recommend Nissan of Elk Grove and their wonderful staff!

Eddie

May 27, 2016

We had a great experience buying a car at Nissan of Elk Grove. Guillermo was very helpful, friendly, and knowledgeable. I will definitely recommend him to my family and friends.

Carlove22345

May 26, 2016

Sean's professionalism, knowledge of the product, and sense of humor made buying a vehicle seamless!! Thank you to the entire team at Elk Grove Nissan

Sayra Barron

May 26, 2016

The purchasing and buying process at Nissan of Elk Grove was a positive experience and I would recommend GUILLERMO PADILLA to anyone if they are seeking a helpful, friendly, and knowledgeable person to assist them in buying their new car. Thank you...!!!- Excellent Costumer Service ...!!!- Excellent Offers...!!!

kitkat23

May 25, 2016

Will Recommend to anyone to do business, excellent services overall when you visit any Nissan of elk grove dept! to continue to look forward in the years to come! thank you for everything!

jleung

May 24, 2016

Angelo helped us with our purchase of an used Nissan Leaf and answered all our questions. He clarified any misinformation we may have had about EV cars and explained more about the Leaf. Angelo was professional, respectful, and knowledgeable which are all important to us as a consumer. We will see him again for any future purchases!

bao dang

May 23, 2016

Omar and Vu were great. They stayed late, told me all about the truck, and was never pushy. They gave me time to decide and answered all my questions. They offered me water or soda and they even charged my phone when the battery died. I couldn't have asked for a better experience. They made me feel very welcomed.

alu123

May 23, 2016

Love service from Angelo Montinola, make you want to come back for another Car, will do for sure when we need one,.ThanksAl Lusanaxay

Shaheen

May 23, 2016

They were nice and helpful. Professional and helping the costumer. They are trying to help you. The service is good. They work out on the deal.

pathfinder16

May 21, 2016

Went in early Saturday morning. Our sales rep Memo was great. He let us test drive every car we wanted and got us into the Pathfinder on a very good deal

parkerMart3333

May 19, 2016

I went to the Mazda dealership to get a Mazda3. The salesman I worked with most of the time was Omar. He was friendly, very straightforward and eager to work with me. I ended up buying the car and even when I brought in another offer that a different dealer had given me he matched the price. After inspecting the car I noticed a few paint chips and one scratch. Omar was more than willing to take care of it for me, making sure the car was perfect. I would definitely recommend his service. As well as the service from Julian and Steven, others who were also very friendly and who worked quickly and hard to get us out with our new car faster. Overall great experience.

anniebie

May 19, 2016

i am very satisfied, and very happy with my new car, Mr. Montinola is a big help to me for choosing my rogue 2016,, he's very friendly and pleasant to talk to.

Suzzy

May 19, 2016

They make buying easy, and they make sure the car is in a good condition before you buy . They also have friendly staff that is comfortable to talk to and just overall very helpful .

Singh

May 19, 2016

I had a really good experience and excellent customer service since I arrived to Nissan , the sales man was so helpful !!his name is Christian , he helped a lot in the whole process, he was kind ,I would give him 5 stars, He also explained me how the car works , he stayed so late because of me till 11 pm, I am so happy with my new car Nissan Alitma 2016, it was great experience because it was my first time I got a brand new car, I felt very comfortable, thank you so much, you guys did an extraordinary job.Sandip Singh

Nancyg1

May 17, 2016

Drove two hours away to come see Kevin Watkins. My family has been buying vehicles from him for over 7 years now, he is great! Dealership at nissan of Elk Grove was very nice and accommodating. Thank you for another fantastic experience Kevin

tissshak

May 16, 2016

Tyler helped us tremendiously! He is so friendly and knows exactly what he's doing! I been too so many dealerships and usually sales people are so pushy and make you not want to buy a car, but Tyler lets the buyer feel comfortable in buying a car! He made sure I was absolutely satisfied even called a couple times after buying the car if I had any problems! Great job Tyler & thank you so much!! - Tisha

nissansr

May 14, 2016

I walked into the dealership and was immediately welcomed by the receptionist.I told her that i was looking to purchase a car that day.she immediately got Anthony Ibarra to help me. I was very specific in the car that I wanted and Mr .Ibarra walked me to his desk to look at his inventory. He found the car that I wanted and took the time to go over all the features that came with the car, explained the process off financing the car and promotional offers that were available for the car that i wanted. He didn't try to upsell me a different car or pressure me into purchasing the car that i wanted from him. Mr. Ibarra was very personable and that in itself calmed my nerves,reduced my stress level and made me feel really comfortable with the whole process and ultimately why i decided to give him my business. The man from finanacing (im sorry i forgot his name) i think it was Joe..was awesome.He didnt just go over every bullet points but also educated me on how i can protect my car beyond the factory warranty, information that i didn't think to ask because it would have never occurred to me to ask. The whole process from when I walked in to the dealership to when I drove my car off the lot went very smoothly and took a lot less time then i anticipated.

MarsheTaylor2016

May 14, 2016

Anthony Glover was so fantastic, I am amazed, he was professional, knowledgeable, and very patient!, he wasn't pushy, he put me at ease, I wasn't there for hours, it was painless, quick and I would and have recommend Anthony to all my 7k co-workers! I will definitely be back! Thanks Anthony you rock!!Marshe' Taylor

Betty5

May 13, 2016

Angelo Montinola was an awesome Sales person he treated us with respect like no other and gave us the best deal in town. I would recommend to anyone, they are the best :)

Umesh73

May 12, 2016

I Drove from Modesto to get the best deal around on a New Nissan Pathfinder. They had the vehicle already there for the test drive. Sales person was nice and very courteous. Thank you Elk Grove Nissan.

Vivi Martin

May 12, 2016

Every step went smoothly and I didn't feel that I was being pushed into the sale. Angelo and Vu were very knowledgeable, informed and courteous!

Circle1867

May 10, 2016

I enjoyed being provided with upfront information. No over selling. Or trying to get me in a car I couldn't afford. Extremely friendly staff. It really was an easy purchasing experience.

Michael J Wren

May 9, 2016

Excellent experience, very responsive sales person- Omar. He even delivered the car to where my wife was to surprise her on Mother's Day! Answered my texted or email questions quickly. I got a great price (beat my broker by almost a grand). Spent very little time at the dealer, as Omar had it all set up. It was busy, but I certainly didn't feel like 'just another customer '. Dealer includes not so small extras such as extended power train warranty, first oil change and lifetime car washes. I walked away feeling like the rogue. Thanks to Omar and Nissan of Elk Grove for a great buying experience!

Kenneth_DeGuzman

May 9, 2016

I decided to walk into the Nissan of Elk Grove one late afternoon to look around and hopefully trade in my Toyota Corolla. I was quickly greeted by Omar who was extremely knowledgeable of all the vehicles. I told him exactly what features I was looking for and precisely helped me decide on which vehicle met my standards down to the color! The whole time I never felt pressured to make a purchase and Omar was honest and straightforward. Once I decided on a 2016 Nissan Altima, Sang and Vu took it from there and they were just as great as Omar. This has to have been the best overall experience buying a car and would definitely recommend this dealership for their outstanding personnel and wide range of selection!

Caligirl

May 9, 2016

Anthony Glover provided excellent service. He was knowledgable, patient and kind. He assisted me in a huge way as I transitioned from my old car into a new car.

Pedroza1

May 9, 2016

All I can say is Dustin Jones is the man and he is the only reason why I go to this dealership. He is exactly what customer service should be!

Kelly Ruiz

May 8, 2016

Be yang had helped me and my family. I felt like he was looking for our best interest rather than just selling us a car he wanted, he helped us look at our options. We were referred to him and so thankful we were, he was our first and last stop we thought for sure we would be going to at least 10 dealerships before we found something but no our first stop. So thank you so much and we are very pleased with our car and our experience - kelly and Emmanuel ruiz

Kimberlyshawnb

May 8, 2016

We purchased our first vehicle from Nissan of Elk Grove in January 2014 (2013 Nissan Juke). We had an amazing experience, and returned to purchase a 2014 Nissan Sentra SR in August 2014. Last week, our Juke was totaled by a drunk driver and had to be replaced. Based on our prior experiences, we only had one option when searching for a new car... Nissan of Elk Grove. My husband contacted Angelo, and told him what we were looking for. We met with Angelo the same day, and test drove a 2016 Nissan Rogue SV with Navigation. We loved it, and bought it! While we were completing the paperwork, a man was walking the sales floor, and visiting with customers. He stopped to talk to my husband, and I thought it was the "bait and switch" tactic that a lot of dealerships use. (Switching salespersons midway through the sale). I was wrong... It turns out it was the owner of the dealership! John Driebe (the owner), spent over twenty minutes talking with my husband, discussing cars and thanking us for our loyalty. It was amazing to see the owner out on the floor, dressed like the rest of his staff, interacting and focusing on the customer. In our experiences with Nissan of Elk Grove, we have worked with several employees, and I highly recommend each of them:1. Markus Gomez and John Brooks in Service. These two men always go above and beyond to make sure you are satisfied. They will bend over backward to guaranty you have a pleasant experience, and your vehicle is fixed correctly.2. Angelo Montinola - He was our Internet Sales Manager for two of our purchases. He was honest, forthcoming and did everything he could to take the pain out of the car buying experience. He was able to locate the exact vehicle we wanted, and had it ready for our test drive when we arrived.We didn't feel pressured to buy, and will ask for him next time we purchase a new vehicle. 3. Joe Luiz - He has completed the paperwork and financing for us on all three of our purchases. He has a son the same age as our son, and they got to meet each other during our second purchase. On our third purchase, he remembered us, and our son. He had all of our paperwork ready to go, and all we had to do was sign on the dotted line... About 50 times!I strongly recommend Nissan of Elk Grove. This is a business that truly cares about its customers, from the owner to the sales floor to the service department, you will be treated fairly and honestly. That's a lot more than I can say for other dealerships I've dealt with!

Ortiz1226

May 8, 2016

When we test drove the car we ultimately ended up purchasing, the back up camera was not working. The service department at Nissan made sure to get us in to take care of the issue. It turns out the camera just wasn't hooked up, and they took extra measures to secure it so it couldn't happen again. :)

Cassandra

May 7, 2016

Hello all,I'll let you be the judge if this is a good or bad thing. So I went to the dealership Thursday night to see if Anthony could help get me into a vehicle with a trade in. He did a credit check and advised me the rate which was too high for me. So he advised me he would see what he could do in the morning I asked him would it be another credit check he advised me no. Something told me to call yesterday and tell him please make sure you don't run my credit again but I figured we discussed it the night before so I'll trust him. So this morning I decided to check my credit and guess what my credit has been ran close to 8 times causing my credit score to go down by 2 points. This is nevee ok and Anthony did not even call me to advised me my credit was ran. I will not come back to this dealership in the future.

frank car 123

May 5, 2016

Fantastic , Omar & Angelo were great , third car I bought there , thank u john 4 another great experience , I will keep working with u guys. Thank you again.!!!!

Lukas12

May 5, 2016

Wonderful service. This is the first time we truly enjoyed buying a car. We would recommended to friends and family for to try Nissan at Elk Grove. Thank you!

Lalaura74

May 2, 2016

We are so satisfied and pleased to be able to purchase another vehicle from Elk Grove Nissan. We not only get a great deal but we are treated like family. Khan Ho is the best salesman and we love the Elk Grove Nissan salespeople and Vu in the finance dept.

mgip

May 2, 2016

Elk Grove Nissan has been my dealership since 2013 when I bought my first Nissan. I stick with them through all of my service and new purchase needs because of their friendliness and customer service. I recently came back for a second purchase. I will be back in the near future for a third purchase from Elk Grove Nissan.

atorres1983

May 1, 2016

loved the customer service!! I can easily say my wife, kids and I felt right at home!! would recommend Nissan to anyone!! Be Yang was very helpful, knowledgeable, caring, and on top of things and always making sure I felt comfortable with the car and prices/payments.. never any pressure, just wanted me to feel happy with what i wanted for my family.!! Nissan is very very lucky to have a sales peraon like Be!!

Brittneymgreen87

Apr 29, 2016

Everything was great. Anthony Glover went out of his way to make sure everything was set for me to dive off the lot. He was very patient and did everything he could to get me in a car i actually wanted at a price i could afford. Im very happy and satisfied

happy customer

Apr 28, 2016

I broke down at 6pm on Tuesday 4/26. Dealing with roadside assistance with my insurance carrier was frustrating me. I called Nissan of Elk Grove directly and after talking to Jasmine for a bit, Eric came on the phone. He talked me through what I should do and when that did not work they (Eric & Jasmine) came over where I was. He was able to get the car drivable and when I made it to the dealership Dustin in service was awaiting my arrival. Jasmine gave me a ride over to car rental and I was on my way in no time. They dealt directly with my insurance carrier who has my extended warrant and made my life so much easier. No breakdown is good but if I have to break down again I can only hope it is in close proximity to Elk Grove Nissan.

Jasjohn86

Apr 28, 2016

I'd just like to say that my recent experience purchasing a 2016 Maxima from Anthony Glover was a pleasure. It was by far the best car-buying experience I've ever had. Anthony was patient, knowledgeable, and efficient in every phase of the sales process. I can't possibly say enough good things about Anthony, so I'll just finish by saying that I will definitely be referring other prospective Nissan buyers to Anthony Glover and Nissan of Elk Grove. Jason J.

Rocker66

Apr 25, 2016

I purchased a pre-owned Nissan Rogue Select this last Saturday and was blown away by how quick, professional, and pleasant the experience was. Tyler Lu was a true professional and made all the difference in the world. He made sure I was taken care of and even helped deliver my vehicle back to my house! I will highly recommend Tyler Lu and Nissan of Elk Grove to anyone who wants to listen. Thanks Tyler!

TRiSKeLioN

Apr 24, 2016

A never ending compliment to one of the best employees of Nissan Elk Grove at Service Department named Dustin Jones. He went over and beyond as always during my scheduled car service maintenance. A job well done.

Ecko1547

Apr 24, 2016

Be yang was very helpful, great customer service & very patient with us as we walk through 3 different lots not knowing what we really wanted, but after finding the car we fell in love with, Be yang did everything possible to find us the best deal as possible & payments that we were comfortable with after going back-and-forth for a while be yang worked his magic & got us a great deal!! I would highly recommend coming in & personally asking For "Be Yang" himself you will not be disappointed

George Star

Apr 24, 2016

We needed a new car but we were dreading the whole car buying process. We were totally blown away by how smooth the entire process went.Loun was extremely friendly! We test drove a couple of different cars, and she explained the differences between them. She was never pushy, just allowed us to decide which car was best for us. We gave her the amount we could afford and she was able to come through with a good deal!

Maria Hernandez

Apr 23, 2016

The people are very helpful the person that helped me was Be Yang he was great he answered all my question he took me through the whole dealership showed me cars that was in my price range & did not push me to spend more than i was welling to spend...

twalker

Apr 22, 2016

This was the second buying experience from Nissan of Elk Grove. My first car my father got me as a graduation present back in 07 and they were awesome then. I decided it was time for an upgrade, so why not go back and visit them again! I was very nervous/anxious about making my first "big girl" purchase but they were 1000% patient with me! They never pressured me and they tried their very best to get me the lowest price possible and get me to monthly payment I was comfortable with. Not to mention I LOVE my car! I definitely wouldn't hesitate to buy from them again!

shiori19

Apr 21, 2016

This is my first time leasing a car and Omar and team went above and beyond our expectations to help us out and get us a new car. It was a great experience. Definitely going back again here. I recommend it to anyone who wants to buy or lease a car!!!

Chrystina0513

Apr 19, 2016

I had a wonderful experience at Nissian Elk Grove. All staff was very friendly, Omar is sales found the car I wanted and got a great deal!! I would highly recommend Nissian Elk Grove if you're looking for a car.

Cellspage

Apr 19, 2016

This was our second time buying from Nissan of Elk Grove. Great Service. No pressure. They made the deal happen with what we wanted to pay.

Oscar Soto

Apr 19, 2016

I was looking Nissan of Elk grove Web site, made an appointment to see a pathfinder 2016.Next morning I had a call verifying my appointment, was Omar Bbakar. Thank you Omar for your service and the good deal.Oscar Soto.

Tab72

Apr 18, 2016

Wonderful experience buying a car. Great employees and great timely service. Did not have to spend half a day to buy a car. Out of the dealership with a brand new car in under 2 hours.

jagjit singh

Apr 18, 2016

This was my second time buying a car from Nissan of elk grove in just 3 months and both time we dealt with Omar, he was friendly and made thing to work out. I will recommend going there as their service staff is friendly and knows what they are actually doing. Omar also helped us get the best deal.

Sharit

Apr 16, 2016

Omar and Anthony really listened to what I wanted and delivered it with a quick resolution. I would buy another from them any time. A really difficult situation of buying a car was made as pleasurable as possible.

Jerrymane09

Apr 16, 2016

This time last year I bough my 2015 Nissan Versa. Love my car! Now that our family is growing my husband needed a bigger vehicle. Thanks to Be Yang helping us find the right car for our family. And Joe Luiz for helping us with the finance part and helping us understand what was the best price for our budget. Thanks again Nissan and Nissan family. Keep doing what you do making your customers happy.

Ben

Apr 15, 2016

I am always a Nissan customer and I purchased three cars already in Nissan Elk Grove. The dealer always have the kind of car I want and the people working there was so helpful and friendly.They have excellent customer service. The place is nice and clean.And Its a good company.

jbration

Apr 15, 2016

Experience at Elk Grove Nissan was great. I wasn't hassled or harassed or pressured into making a purchase. Salesman (Anthony Glover) was patient and thorough throughout the process.

FayFay

Apr 15, 2016

I purchased my first brand new car from Nissan at Elk Grove. Be Yang was super helpful and answered all questions that I had. He is great at what he does and I can tell that he enjoys working there. It's great to see that Nissan treats their customers and their employees with care and diligence. I would definitely recommend my friends to go to Be at Nissan in the future. Keep up the great service!

Cassandra

Apr 15, 2016

I tried to submit a review previous today but it didn't go through so here I go trying again. My husband and I went to the dealership on Tuesday and ended up purchasing a 2016 Nissan. Darian was amazing which was the reason we decided to get the vehicle. Everything he sold us we wanted. Nissan hands down has amazing deals and amazing workers. Thank you Nissan and thank you Darian for ready and willing to help.

Kim

Apr 14, 2016

My daughter and I returned to Nissan (my husband and I bought both our new cars there) when she needed a "new" used car. Lucky for us, we we were greeted by Darian Lim. Friendly, courteous and knowledgeable, he listened to her needs and showed her various cars. Ultimately, the 2014 Versa Note he showed us was exactly what she chose.

TrueQueBallin81

Apr 14, 2016

Jeff was very attentive when I told him the concerns about my car. He was very pleasant to deal with for my oil change. I was concerned about my brakes and he said he would have those checked out. He offered me a ride on the shuttle but I had someone pick me up.When my car was ready, he called me to let me know that it was ready for pickup. He explained about the noise I was hearing with the brakes when I came to pick up my car. I really felt that he took care of my car as if it was his own. Great job Jeff and the rest of the service team!

vannamour

Apr 14, 2016

Darian was so kind and friendly. He was super helpful to me and my family. He was very patient with us. He took the time to explain everything to us. He is someone we would come back to if we decided to make another purchase in the future. Thank you so much Darian for your time and effort.

badri_family

Apr 13, 2016

me and my husband came to Nissan Elk grove dealership yesterday without even a hope that we will get a car, cause our price range for a vehicle was under $15 000, and because i m a big girl i needed something more like an SUV car, Soon as we got out of a car, we got treated like a royalty , guy name Khan came to us greeted and as all the right questions, He took us for a tour around their inventory, but i didn't like anything , so then he is like let me find out if there is still this SUV for a good price and low mileage, so he made a phone call, and then took us to a different parking lot and show us an SUV I FALL IN LOVE WITH FROM A MOMENT i SAW IT. To make long story short, we end up with getting a car i wanted at the great price, and even my husbands bad credit didn't ruin our day. I'm very happy with all the help and kindness we got from this dealership, will recommend them to anyone who is looking for a great price and amazing customer service.

Very Patient Customer

Apr 13, 2016

For the past couple of months, I have been emailing back and forth with Anthony Glover and he is very patient. I finally got the deal I have been waiting, I was helped by Omar Bubakar and he makes the sale a great experience with out any stress associated with buying a car. Also Sang was there to help. Jambert was easy to go with even though it was very late in the evening when we were closing the sale. Best buying experience.

MayaAC

Apr 11, 2016

Darian Lim helped me find the perfect used car! I purchased a used 2014 Nissian Versa Note S and he was wonderful to work with. Darian was very informational, helpful, and was not pressuring me to buy, which I really appreciated! I highly recommend purchasing from Nissian of Elk Grove!

nimo_1985

Apr 8, 2016

I am never disappointed with Nissan of Elk Grove. From their sales department to their service department everyone is kind and happy to help. Omar is a very nice sales rep and made me feel comfortable with my purchase. It was hassle free and he listened to my needs. Joe explained everything to me when signing my contract and Warren made sure I was taken care of.

Emorales21

Apr 7, 2016

I gave them 5 stars necause they were very friendly and patient, answering every question I had. They had Spanish speaking agents to help my mom understand the whole process. Overall good experience.

nissanlover

Apr 6, 2016

The dealer i worked with, Lee Lee, was helpful and easy to converse with. He was able to answer my questions thoroughly and was patient with me during the test drive. I did not feel rushed or pressured when i was looking for cars and when talking about pricing. overall it was a good experience and he was able to gain my business and was able to sell me a car that i am happy with.

senam bansah

Apr 4, 2016

Be and Anthony were awesome! They were very patient and made sure I got the best deal possible. Be was very welcoming and made my dad feel like he was making the right decision. Excellent customer service! ! Thanks Be and Anthony! !

SaraGates

Apr 2, 2016

I have been searching for a 7-8 seater SUV for some time and decided to give Elk Grove Nissan a try for the Pathfinder. Anthony and Be helped me and my family while looking. Anthony went along with me on the test drive and made me feel so comfortable. He explained all of the features and capabilities of the car in detail; he really knew his stuff! Both Anthony and Be worked literally ALL day to get me the best deal on the car that they could. I didn't make it easy on them, but they listened to all of my concerns and worked as hard as they could to get me the right deal! Towards the end of the day my kids were getting restless and tired, but Be made it a point to play with them and keep them entertained. He even played on Snapchat with them making silly faces! I am so happy with the experience I had at Elk Grove Nissan with Anthony and Be and I absolutely LOVE my Pathfinder! Thanks to everyone who works so hard there! I highly recommend this dealership!

rio11

Mar 31, 2016

This guy are very helpful,his doing his job grate,and I feel comfortable buying car in this company because his friendly..so I gave him excellent because he did good job...

ELIZABETH DUNCAN

Mar 31, 2016

Pleasant sales team made our car buying experience very easy. We went little over our budget, but we found a vehicle that we'll be happy with for many years to come. Mr. Lee Lee was so personable and easy to talk to. We will definitely return to this dealership in the future.

Leo1974

Mar 31, 2016

I seen a billboard online for the new 2016 Sentra over by florin road. I heard alot of good things about this dealership over where I work (FedEX). I was able to get to a comfortable payment for me and my wife with no money down. Free carwashes for life too which is pretty cool since I live in the area.

Feng Gao

Mar 30, 2016

I bought my car from Omar and Sang in November and got a really good deal so I decided to help my brother get a car here to. He ended up with the 2016 Altima. Very friendly people and Sang was able to translate to my brother in our language. Made the transaction easy that way,

Luisa

Mar 29, 2016

I was indeed another great service from Angelo Montinola. He helps us getting our Nissan Quest last 2014 and just last March 19, 2016, he helps us get a good deal with a new car. Friendly, approachable and will definitely find a good deal that will fit your budget, that's how I can describe Angelo. Will sure recommend him to my family and friends.

tammy tuesday

Mar 28, 2016

I did not feel pressured into purchasing my car. Omar handled my online transition well!!! I also admired the fact that I was able to have my previous car appraisal matched for which most dealerships will not do. Once I finally had chosen m,y car the financing end was a breeze and it took me less than 20 minutes to have my keys in my hand. The facility was clean and offered great refreshments. Great experience!!!

runfaster

Mar 28, 2016

The salesman, Anthony Glover, helped me get the car I wanted at the price I'm able to pay. Everyone there are great too. Thanks.

Pat D

Mar 28, 2016

My son and wife bought 4 new cars from Khanh and encouraged me to consider a new Nissan Altima for my replacement car. I went online and looked at the specifics for the Altima and was extremely impressed. Angelo seen my internet inquiry and immediately got in touch with me to see if I had any further questions and to test drive the Altima at my convenience. When I arrived at the dealership with my son and daughter-in-law we were immediately attended to by Khanh. Angelo already had all my information entered in their system which allowed the specifics to be worked out fast. Khanh and Angelo treated us like we were part of family and was able to get us an exceptional deal. Joining our "family" experience was Vu who breezed right through the financing to complete the deal. I've never had such a sensational buying experience and am definitely coming back for future purchases. I recommend Khanh, Angelo and Vu to anyone interested in a no hassle car buying experience. THANK YOU for all of your help and consideration.

lennyot

Mar 25, 2016

My first experience with Elk Grove Nissan buying a new car and trading in my current vehicle went as smooth as I could have ever wanted. Salesperson Angelo Montinola and Jambert in finance were exceptional and professional in all aspects. I was extremely satisfied and would definitely recommend this dealership. Angelo was totally knowledgeable and patient while ensuring all my needs were met. I cannot express enough how these two made my purchase experience a delight. Thank you very much

new car

Mar 24, 2016

One word...Awesome! It was a pleasure working with Garrett again to purchase our sons first car,as always he was knowledgeable and helpful and even stayed past his shift until we were done signing. Thank Garrett for filling up the tank and for making Shiloh's experience a memorable one! A big thanks also to Vu Huynh for the financing deal! We appreciate the service and look forward to working with you again in the future!! We would highly recommend your dealership to our family, friends and co-workers.The Pfeifer's

Vwerking

Mar 24, 2016

I bought a new 2016 pathfinder SL from Nissan of Elk grove. I worked with Thomas and he went and found the car at another dealership and brought it back for me. The process was smooth and friendly. I would definitely come back for my next car. Marco, Thomas, and Vu were great. Even the owner came down to speak with me . A definite thumbs up ????

spursfansac

Mar 23, 2016

This is the 6th car my family has purchased at Nissan of Elk Grove. I've been treated with respect and not given the pressure sales pitch.

Nissan Customer

Mar 22, 2016

Service Department really excellent. Dustin Jones and Linda Duran are two service advisors that go above and beyond to make the repair process transparent to the non mechanic types. Also helpful in separating out the urgent repairs from the ones that can wait a while for the budget conscious. Overall experience was excellent with two cars I brought in on separate occasions.

Christina G

Mar 22, 2016

I had a great experience purchasing my brand new Altima. After speaking with Angelo over the phone, I felt comfortable coming in to meet with him and see if it was a possible to purchase at this time. Angelo was honest and very easy to work with. He helped my find the perfect car within my budget and the finance team did an amazing job helping qualify for my loan. I am very happy with my experience at Nissan of Elk Grove and would highly recommend Angelo to my friends and family in the future. Thank you!!!

Jerry T Arch

Mar 21, 2016

Angelo and Brent were a pleasure to work with. True to their word. The car was ready when it was promised. Good job by all.

kevdog

Mar 19, 2016

Thanks to Anthony Clover, my experience at Elk Grove in purchasing the new Frontier was helpful, easy, expeditious and all questions were answered. When it comes time for another vehicle, as Arnold Schwarzenegger would say, I'll be back!

jerry & janet hignight

Mar 19, 2016

Finding our 10 year old Ford needed over $3000 in repairs, it was clear we needed a new vehicle. We walked through five dealerships before we reached Nissan of Elk Grove. Omar greeted us when we drove in and was immediately supportive in helping us find something in our price range that met our needs and wants. He simplified our search down to a number of vehicles that met our needs and budget. The team worked out a package that got us into a better car than we thought we could afford at a monthly payment that was below our budget. Plus free car washes for life!? We can't recommend Nissan of Elk Grove enough. Every person we spoke to was courteous and very helpful and we have a new vehicle we love.

Janice M. Hollowell

Mar 19, 2016

Anthony Glover was kind and helpful as I pondered the thought of letting my old car go and get another one. He was honest and never pressured me. He took time to help me clean out my old car because I did not come in to purchase a car. I love my car. Thanks again Anthony.

choco16

Mar 17, 2016

Me and my boyfriend had a wonderful experience,they gave me my dream car for my kids.thank you Warren Santos for your help..we will for surely recommend you with our family and friends..keep up the good work...

tamerarussel

Mar 16, 2016

I bought a car with my Son. He was a first time car buyer. The Sales team and Finance team were awesome. They made the process so easy.

nicole

Mar 16, 2016

Me and my family had a wonderful experience we were helped by Salesman named Omar, he was very understanding patient and took time to assist all my needs in buying a new car. This was my first time buying a new car and he clearly understood that , Omar was kind and made sure I had the car that fit me and my family best. Both Omar Bubakar and Vu Huynh I will definitely recommend to work with again in the near future service was excellent and thanks for all your help.

Travelin Kate

Mar 15, 2016

Jerry Reynolds, Carprousa, referred me to John, owner of Elk Grove Nissan.After explaining to John Driebe, Elk Grove Nissan owner, my frustrated 10/2015 car buying experience with Future Nissan Roseville. He said he would introduce me to his staff to assist me with my 2010 Murano LE problem. Next morning, John follow through. Intructed staff to keep him informed to outcome of my visit. Marie Angulo and Tommy Davis listened to my car concerns and request for extended warranty on payments. Tommy completed extended warranty document included monthly payment. And sent me home in a free rental car to return next day after my Murano was checked out my the auto shop. Grateful, Kathy Berry

Charsaelee

Mar 15, 2016

I have came to this dealership about 7 years ago and had a great experience. I wanted to purchase a new car and I knew I was going to come back. I did some online shopping and a few minutes later Nissan contacted me. I put in a application online and when I went in everything went quickly. I was so happy with my purchase and the help of Angelo and Shay. They were the best!! Thank you Nissan of Elk Grove!!

Big Eddie

Mar 14, 2016

So I get a phone call from a gentleman saying to come in and get an upgrade if I liked. Originally before he called I was already thinking about buying another vechile. Get out of the car and was greeted by Enith Camacho the sales and lease consultant. I was pleased by her smile and hello. Made me fill at home right away. So I explained what I was looking for and the price range (payment) each month and was very satisfy with her expertise. I never met a lady that new so much and had patience for every question and an answear for every question. I hope she recieve the whole commission of the sale she deserve it all. But yes in a few more years when I buy another vechile I hope Enith Camacho is still working for Nissan of Elk Grove so we can work together. Great job and wish you the best in the future of employment. Thanks, Edward Cortez

Kandy

Mar 11, 2016

I think that everyone at this dealership is very knowledgeable. There has not been one person who does not know what they are talking about. Great car service and customer service. Kandy Tobiassen

Noriel

Mar 10, 2016

It is a pleasure to do business again with Warren Santos. He had me working with Khanh Ho during the process and Khanh is one excellent sales person. No pressure dealing with him. He worked so hard to provide the service I needed. He is very patient and listens to what I was looking for in a car. I highly recommend Warren and Khanh whenever you think of buying your next car. This is my fourth car with this dealership and they take good care of their customers. Thank you Warren and Khanh.

MBA Girl

Mar 9, 2016

I had been referred to Elk Grove Nissan by truecar.com, and I was connected with Blake Nero. Blake was fantastic and we had multiple emails and texts go back and forth over what I was looking for, what I wanted to spend and my trade-in. He even got in touch with me on his day off to make sure we were still on track with our appt. From the moment I arrived he treated me like an old friend, and even when I got testy during the negotiations he took it in stride. Joe in finance was good too, and I was even more difficult with him - and he stayed courteous, respectful and friendly. 5 hours after walking in the door I was able to drive off in the red Rogue I had been wanting so badly. Blake even chased me down when I left my garage opener in my trade-in, he truly went above AND beyond any sales guy I have ever met. I'd highly recommend Blake to anyone looking to buy a Nissan.

Monica33

Mar 9, 2016

I had a great experience with Nissan of Elk Grove. I talked to Shay about what I wanted, and she delivered everything in a fast friendly manor. She was great. Thank you Nissan of Elk Grove! I love my new car.

ShobKris2015

Mar 9, 2016

We really liked the service from the beginning when we first started looking for a car and searched online. Nissan was the only Dealership that kept calling us persistently and suggested options. Shailene was a great help in getting the car. We appreciated her approach and her friendly advise; something that the Toyota Dealership lacked when we went there before coming to Nissan. Great Team including your Manager David.

Rude74

Mar 8, 2016

My experience was very nice with Elk Grove Nissan. My sales person, Blake Nero, was very friendly and really listened to my needs and wants not his. I felt very comfortable buying a car and Mr. Nero literaly worked hard to get me the best deal. I can say he had his track shoes on running back and forth. It was a pleasure doing business with Elk Grove Nissan. In closing, I feel Elk Grove Nissan has a very good employee who treats each person as someone he can relate to with a caring attitude

Holly K.

Mar 8, 2016

I was very impressed with the level of professionalism I received. Lee was so kind, patient and knowledgeable throughout our entire process! Omar and Steven (used car manager) were super helpful and kind as well. Overall great experience!

StephenMene

Mar 8, 2016

Was looking for something affordable, got the help I needed and was set to go within a few hours. Thanks Lee Lee and Christian Cruz for a great car buying experience.

dolphinman7

Mar 8, 2016

thats the way we should buy a car nowadays the staff was excellent and if i need car i will come back to your dealership very professional thanks to all

LadyDaniels

Mar 7, 2016

I am still in shock over my experience. I had been looking for a car for several month but had a very tight budget. My credit score was less than perfect. I met with Angelo and witin 10 mins my guard was down. He showed me cars that had features I wanted but he could tell I was not In love. I left to think and look around and 4 days later Angela to the time to call me to saiy I have the perfect car for you. The color is perfect, i got my moon roof, my back up cameras, compass, butt warmers,Bose speakers and my oayments are lower than we discussed previously and the total cost of the vehicle was more than $1000 less with more options!! Angelo treated me like his one and only customer. I will tell everyone I know to buy fron Nissan of Elk Grove and ask for Angelo!!

Backcracker

Mar 7, 2016

Went to Elk Grove Nissan yesterday to check out the Pathfinder for our growing family. My wife had been in contact with Angelo Montinola their inventory since the day before. He was very easy to deal with and I felt he was really did care about finding the vehicle we wanted and getting a price that was more than fair. I didn't get the typical car buying feeling at this dealership. I didn't feel pressured or get the feeling he was trying to make a deal that was only good for him. He really took care of us and we left with the exact vehicle we wanted and a price we could afford! Joe in finance was awesome also! I will be a repeat customer!

MacLaren

Mar 7, 2016

I had never purchased a care before, new or used, so the trepidation was great as I set out on this journey into the world of car offers and dealerships. Shay Briggs took excellent care of me and my family, showed genuine interest in helping me find my dream car and even put in time on her days off to make sure we were on track. She didn't talk over my head and was also a great help in understanding the financing and credit arrangements. Joe Luis then took over to explain the payment, contracts and credit agreement and he, too, took the time to explain everything properly. I couldn't be happier with our new Nissan and Shay made it happen.

15npf

Mar 5, 2016

Christian and Omar figured out how to get me what I wanted and the payment I needed. The whole situation was low pressure, and they gave me a very decent price on my trade in.

msteeler1

Mar 5, 2016

Excellent service by Be Yang and Vince Hoang as they helped me get the best possible deal.They made buying this car very easy with no undo pressure.They were also very helpful in helping me get used to my new car.

Diane040

Mar 4, 2016

This was definitely one of the easiest car purchases that I have made. The salesperson, Shay, listened to what I was interested in. The first car that I was shown, was the car I purchased. The vehicle had everything I wanted and Shay answered all of my questions concerning the car.

macka

Mar 2, 2016

I was helped by the Saleman named Omar he had helped my brother get in his first vehicle off the lot as well as my ol lady.Very professional, Honest, Workable person to deal with.Made it real easy and smooth to work out a great deal for both of my family members.Appreciate the help and look forward to doing more business.

vmoreira1

Feb 29, 2016

Between Omar Bubakar in sales, Anthony Glover and David Hildalgo in management, and Vu Huynh in Finance they all make an awesome team! Even with my not so good credit score, they were able to help me qualify for the truck I needed. They were also so fast! I didn't spend hours like in most dealerships. I will definitely come back for all my future car purchases and recommend everyone I know to Elk Grove Nissan dealership!

Tasha/Mosette

Feb 24, 2016

Hello! Be Yang was so helpful from the moment my fiancee and I walked through the door looking to lease a vehicle. He was very patient explaining all of the details of the cars we were looking for. Even going as far as to driving us to their other lot looking for a specific type of car we wanted. We didn't think we would leave out with a car but we did with huge smiles on our faces. We were the last ones to leave the showroom! Be and the finance manager Vu made sure our new 2016 Nissan Maxima was spot clean and went over all of the fun details of the car even though it was close to 11pm at night. You can tell he enjoyed what he did and not once did we feel rushed. Thank you Be!! Latasha and Mosette

Rosanna

Feb 23, 2016

Darian was amazing. My first stop was Nissan but i wanted to look around, iI searched other dealerships and due to his character i returned back to Nissan where I bought my first, brand new car. He also spoke so highly of the owner and made me comfortable in purchasing my car. My mom owns a Kia and she will be returning to buy a Nissan thanks to Darian. He even offered to take a pic and save my memory,very appreciative. You don't get service like that anywhere. You rock. Khan was a great help as well. NISSAN YOU HAVE GREAT EMPLOYEES

Aariona11

Feb 22, 2016

The person who helped us was Lee Lee and he could not have done a better deal at giving us a good price on our new car purchase!! And i will definitely be sending people back to the Elk Grove Nissan dealership!!

ray.gordon2

Feb 19, 2016

I received a recall notice and scheduled an appointment. Making an appointment was easy and I was able to get the desired time so I did not have to take time off from work. The repair was made properly and in the promised amount of time. I was then approached by the service manager regarding my mileage and reminded that eventually my warranty would expire. I then spoke to Tommy Davis who clearly explained the available warranty extension options. Mr. Davis presented the warranty information in a professional manner without the hard sell. It was a very relaxed atmosphere and it made logical and financial sense to extend the warranty and I did so. I really liked that he made the plan affordable and he answered every question in detail; there were no simple yes or no responses. Elk Grove Nissan really tries hard to get it right every time I visit and they succeed...every time. Do yourself a favor and give them a try so you can experience the same excellence that I did. I rated all fives except for the Price but only because who wants to part with their money? I did get a great price though. :-)

niemi,helen007

Feb 19, 2016

I brought a Nissan Altima in 2013. I had a great experience. I came back and I purchased a 2016. I like that the Anthony Glover remember my face although It was three years ago. I was impressed. I told him that I liked 2016 new look. He made a appointment for me to come back to test drive. I drove a 2015 SV it had a lot of extras. Then I drove the 2016 Altima S I loved it. I drove home that night in my new 2016 Nissan Altima S. Thank you Anthony for the great experience.v

Yschabow

Feb 17, 2016

Being a first time buyer I did not know what to expect....but Anthony Glover was great. He explained everything to me and was patient with me the whole time. I could not expect anything more. He found me the perfect safe car. Thank you

68 year old gift

Feb 13, 2016

Very reasonable timing.Followed through on all promises.Patient.Considered my needs, and did what could toaccommodate.I am not associated with a dealer, or service center

FoMe

Feb 13, 2016

I went in for a oil change with a coupon and they couldn't honor the coupon but gave me a discount. I found a scratch on my car the manager didn't argue just buffed the scartch out. That's how you treat a customer. ????

BerylG

Feb 12, 2016

I purchased a Nissan Leaf a few days ago. Garrett Oxnaes in sales showed me the perfect vehicle. He patiently explained all the features, took me on a test drive, and set up the electronics for me. He was very organized with the paperwork. Garrett also gave me a tour of the impressive dealership and introduced me to key people. The Finance Manager Vu Huynh patiently, and efficiently explained the process and what my choices were. All in all I was comfortable with the process and satisfied with my purchase. No buyer's remorse here!!

Nissangirl916

Feb 12, 2016

I am a first time buyer and everyone was very helpful especially Lee Lee. I don't think my experience could have been better. I went from being a stressed out trying to find a family car to having fun and finding a car just for me. I got a great deal by checking online prices and lots of perks. I'm so happy

AJack

Feb 10, 2016

Lee, Guillermo, and Vu did a fantastic job getting me into the car I wanted for a price and payment that worked for my budget. Never pushy, always polite, helpful and respectful, those guys were top notch.

jaymccall

Feb 8, 2016

These guys are great, Steven worked with me over the phone, even texted me photos of cars that fit my criteria. had me pre approved before I even got there. No pushy sales man, just great service. Had looked at other cars and car lots before, even walked away from some. I had finance issues do to hand written pay stubs from work, not a problem here. Made sure they had all the info they needed and worked with the bank on my behalf. Steven never was a great salesman. Didn't push, gave us time to look and think about options, really loved that he sent me pics of cars I could qualify for. Saved a lot of time in the buying process. Found one I liked, he had it out and ready when we got there to test drive. Had my loan approved before I got there. Test drove the car, sighed the paperwork, had it detailed all in just under two hrs, not bad for car buying. Would recommend them to anyone, especially Steven.

dolly123

Feb 6, 2016

As a first-time buyer, a big purchase can be kind of scary. My salesman, Be, was very helpful and made the whole process relaxing. Be was knowledgeable and answered all my questions, no matter how silly they were. He made my first car purchase a breeze!

Virginian

Feb 4, 2016

We were new to town and needed to trade in our big SUV for something more economical. I did a lot of checking on the Internet for an economical car. It was nice to find one only a few minutes down the street. I was able to setup a test drive online at a time that was convenient to me. My salesman was Anthony Glover. He was very polite and did not push us into a sale. I truly appreciate that. I would recommend Elk Grove Nissan to anyone.

conrad12138

Feb 3, 2016

The reason why i given this five stars rating because of the customer services from my salesman. He was very good at follow up with the customers.

jessica79

Feb 1, 2016

Shay and Jambert were a pleasure to work with in a relaxing, no-hassle atmosphere. This was my first Nissan experience and I would happily recommend them both!

Zvezda1974

Feb 1, 2016

This is the best Nissan dealership we have encountered( we tried 3!!!) We drove all the way down from Bay Area to buy Nissan Rogue 2016 for our Mom. And it was worth it!!!Mr Lee Lee is a great salesperson. Without any pressure but very professional and polite. He made our buying expirience very enjoyable. Thank you so much!!!

M0Muv3

Jan 31, 2016

This was our second purchase from Nissan of Elk Grove in three years. Our first experience was great, which is why we came back. Unbeatable service! They're two for two in our book!!

Tisha007

Jan 31, 2016

This was a new experience for me, Mr. Glover and Mr. Huynh was very professional and patient with me. Answered all my questions and all my concerns to my satisfaction. What I really loved about this experience is I never felt pressured into any decision that was made. I would recommend this dealership to friends.. family.. and co-workers , I just would like to say thank you to the gentleman for making this experience a good.

Beth9862

Jan 30, 2016

I was nervous about getting a car and financing not knowing what to expect. Omar & Shay made the whole process easy and reassured me every step of the way.

sw1fty43

Jan 30, 2016

Anthony Glover did an excellent job of helping me get the car that I wanted for the best price. Everyone was helpful and welcoming. I would recommend this Nissan dealership to anyone.

Joe & Char

Jan 29, 2016

I had spent several months researching a 2016 Nissan Maxima. At work, I asked a friend of mine if he knew anyone who worked at any Nissan dealerships. Just by chance, he said "yes", he knew someone who gave him some great deals on the purchase on a couple of vehicles he had bought for himself. He had also referred some other family members from the bay area who also purchased their vehicles from this Sales Specialist. His name is Khan Ho, from Elk Grove Nissan. So he gave me his number and one day about a week before the end of the year, I called Khan. I was a little nervous because I prefer to deal with folks face to face, especially when regarding such an expensive purchase. To my surprise, Khan made me feel very comfortable on the phone and assured me he would give me the very best deal in the Sacramento region. He told me not to worry and just come in, check the inventory, take a test drive, and make sure to get exactly, what model, color, and price I wanted to pay with absolutely no pressure at all. So I agreed to meet him on my next day off from work.When I got home that evening, I know I was about to deal with the most difficult part of the negotiating process - my wife! When I had told her that I had contacted Khan, she was visibly upset. She used to work in Fleet for the State and she knows a little something about the dealings in the automotive industry. She absolutely dislikes and deplores going in person to the dealerships and negotiating with the dealers. She much rather do everything on line via the Internet - which by the way is how she got a great deal on a new Toyota. After the initial shock of my news, I told her how good I felt talking to Khan, how he seemed very honest, made me feel at ease, and guaranteed he would take care of me. With a lot of reluctance, my wife agreed to come with me the next day to meet Khan.When we went to the dealership, Kahn greeted us with a big warm smile which made us feel welcomed and comfortable. After talking to him for a couple of minutes, we knew we were going to purchase our vehicle from him. We felt his demeanor was so "down to earth" and caring... and happily, we were right!During our entire purchasing process, Kahn had great energy, was very enthusiastic and had a positive attitude. He was very respectful, honest and we actually felt like he treated us like we were part of his family! These qualities are the reason our negotiation process turned out to be pretty fun! Khan was very animated and funny, as well as being very professional. We were discussing our deal, laughing and having a great time and before we knew it, he came back with a price that was "Truly Exceptional!" Khan went above and beyond our expectations by providing a positive environment which made our experience really enjoyable. It was quick and painless, no pressure, no haggling, just like he promised! Khan provided a "Truly Exceptional" experience" in the purchase of our 2016 Bordeaux Black, Maxima SL. Also, we know Warren Santos, the General Sales Manager, played an integral part in getting our "Truly Exceptional" price. What an "Incredibly Awesome Team!" Thank you so much for providing us with the Deal of a Lifetime!Also, on a scale of 1 through 10, we would rate this "Truly Exceptional" experience a "15". We will definitely refer family, friends and anyone we hear that maybe purchasing a Nissan, to Khan Ho!

dillon, jt 711

Jan 28, 2016

Excellent. to all staff especially Anthony Glover.Very welcoming staff and operation. Everyone was helpful and attentive..Fair price for my new carand for my trade in..

Vivek kalia

Jan 27, 2016

I was looking for car from long time but had thoughts will I be able to afford it but went in the dealership got every question answered they worked on the price with me showed me all the options I have finally brought a 2016 Nissan Pathfinder .

anit686

Jan 26, 2016

I had a good experience from the people at Nissan. They were very nice & helpful. They took care of us by giving us drinks for my nephew & niece.

slareza

Jan 22, 2016

My fiance and I were looking for a Certified Pre-Owned Vehicle/New Car. We currently just made arrangements to move, my fiance is starting school, and essentially a lot of life changes were happening. We wanted to find the best deal possible like anyone else keeping in mind fuel economy to help us put away money at the end of the day.Aivy was our Sales Representative and was exceptional from start to finish. Aivy was kind and easy to communicate with and asked us a lot of insightful questions that we hadn't put much thought to previously. Aivy was very knowledgeable and thorough in all of the things she explained to us. I felt like I was speaking with a friend I could trust and it was only our first time meeting her.Aivy was great at helping us weigh the Pro's and Con's of a New Car versus a Certified Pre-Owned Vehicle. She even went to the lengths of pulling up comparisons from other dealerships in the area to help us gain a better perspective at what we were going up against. As much as I know there is competition between dealerships, I felt that Aivy did this because she truly wanted us to get the best deal. Aivy even said to us, "If we do find a better deal for you out there, I would much rather you get that because it is all about my customer." It felt great to not just be another statistic in a sales environment, but instead, feel like we were working with someone who had out best interest truly at heart.Jambert in Financing was also very kind and knowledgeable. He broke down information precisely and explained everything to us clearly. The paperwork process was smooth sailing and very pleasant for us.We love our 2014 Nissan Sentra SL! It has the works and the experience would have not been the same without Aivy. From Aivy to Jambert in Financing - Our experience with Nissan of Elk Grove was outstanding!

winna89

Jan 20, 2016

Be Yang was really helpful in helping us find the perfect car. He was patient and knowledgeable with finding a car within our price range. Would defiantly come back for a future car.

mj

Jan 19, 2016

I had a decent car buying experience here. We were handed off to Be after a few phone conversations with a different sales employee. Be was friendly and assisted us in the purchase of our vehicle. We were a little irritated about receiving false information over the phone by the previous associate. I wish the dealership could have done more to appease our frustrations, as we drove a long way specifically because of the false information. But having been to Folsom Nissan and Roseville Nissan, I would choose Elk Grove again.

Raiders1

Jan 18, 2016

Shailene Briggs of Nissan of Elk Grove is amazing representative of your dealership. I was a little disappointed with a follow up with service revealed a leak in a transmission hose

JAMRAY0821

Jan 17, 2016

This is my third purchase from Nissan of Elk Grove. I recently traded in an Altima for a newer one. Shay was awesome to work with, unfortunately the finance department is lacking .

Sally444

Jan 17, 2016

I had a very comfortable experience at this dealership because the people were all friendly and not pushy. Omar Bubakar was extremely informative about the Quest I was interested in purchasing and made my time at Nissan of Elk Grove very pleasant. He greeted me at the front door with a pleasant smile! John Driebe was also wonderful to work with and helped in securing a great price for our first World of Wonders Science Museum vehicle!

B&K

Jan 16, 2016

This is the best Nissan dealership we have encountered. Tyler Lu was great to work with as was the rest of the staff. We have been loyal Nissan owners for 30+ years and never had good service at our local dealerships. We drove 3 hours and were instantly impressed with Tyler and this dealership. I'm sure we will purchase from them in the future.

andrac16

Jan 14, 2016

We just purchased a 2015 Altima from the Nissan of Elk Grove, and our car-buying experience was very smoothly, even better than we expected. The sales agent we dealt with was very friendly, helpful and knowledgeable, but without being pushy, which we really liked.

Tobby567

Jan 13, 2016

My name is Susan Ng. I recently purchased 2015 Nissan Sentra from NISSAN ELK GROVE. Anthony Glover sold me the vehicle and he was great. He worked hard to explain all the functions of the car to me He also let me drive this vehicle and the other vehicle, He also help me take of all the paperwork. I really appreciate his time and patient to work with me. I really want to say THANK YOU to him.

Jagjit_Singh

Jan 12, 2016

I got a great help from omar one of the best dealers ive met so far. I will for sure recommend him to my friends and family, and will come back to buy another car if i ever decide to buy another nissan.

Pavel_Zhuk

Jan 11, 2016

We recently purchased a used 2016 Mazda 6 from NISSAN ELK GROVE. Omar Bubakar sold us the vehicle and he was great! He was very low pressure through the process and we didn't feel any of that sales pressure that we worry about when shopping for a used vehicle. The negotiations were straight forward and easy. Omar just gave me useful info about the car and rode with me on the test drive. The car was in excellent shape and reasonably priced. After the drive, Omar was very friendly and frank in the negotiation aspect. He was able to go down in price quite a bit to what I could afford, and I ended up getting an awesome car. Even after I signed up on the dotted line, he still had the car fully detailed while we were working out the financing, which was a nice (and unexpected) touch. I feel he went above and beyond by doing this. He called me again a few hours and one day later to make sure it was ok and I have no questions. So even after having sold me the car, he still took a silly issue seriously - again going above and beyond. Overall it was a very positive experience and I feel the company and Omar in particular care deeply about the customer experience and treat their customers with respect and honesty.

Epw123

Jan 10, 2016

Throughout my 2 day process Marco and Joshua could not have been more helpful. Josh was very patient with me and Marco made the deal happen, Josh even drove to Antioch to pick up the color and model I wanted. Two thumbs up!!!

novaf72

Jan 8, 2016

I was in and out I definitely apperciated that. Everyone was extremely nice and efficient!! The price was perfect and the payment within my budget!!!

Anitra

Jan 6, 2016

We were returning customers. This would be the 3 car withing 3 years. Omar helped me initially when I was just car shopping. Told him of my concerns and budget. He kept me in mind and stayed in touch with me. When I was ready to buy, I contacted him. He was great to work with. Being that I had a budget, Omar and the sales managers worked with me and made it happen and I got the car I wanted, I left there a very happy customer. We had a few hiccups, but they were taken care of.I also want to extend my appreciation to Dave in Management and Jambert in Finance.Omar is a great guy, has a wonderful sense of humor, and takes his job seriously. He will deliver what he promises. No pressure sales! And thank you to Anthony as well.

Renna

Jan 6, 2016

Anthony did great job finding me exactly what I wanted. He was calm and never pushy. He listened to what I wanted and didn't push me into buying something I wasn't interested in. He was also very efficient. We were in and out of the dealership in a reasonable amount of time. Best of all, he was able to handle the extra people I brought along that didn't make it easy for him. Great job!

Kelly

Jan 5, 2016

The very good customer service of Omar bubakarAnd Cristian Cruz made me buy the car from this dealerMy name is Khalida ahadzadahI gave them 5/5 for excellent customer service

Happy Nissan Owner

Jan 5, 2016

After spending hours at other dealerships we tried Elk Grove Nissan and found the salesman so helpful and no pressure to buy. It was a completely different experience then expected. Omar was polite and professional in all aspects of the sale.

miacha1234

Jan 5, 2016

Was greeted right away and helped right away.Nice sales person and helped me find what car was best for me,quick service.Great place to get a car from.

Dora

Jan 2, 2016

Took my vehicle for some repairs was told repairs will be completed the same day. I received a call from Markus with an estimate of repairs and cost and again confirmed that it will be ready at the end of day. I then got a second call past 6pm to tell me that they needed to keep my car another day to complete all repairs but it would be ready first thing in the morning, which again was another broken promise my car was not ready until almost 5pm and because we were going out of town for New Years we could not pick it up till 2. Days later due to service being close for the holidays. On Saturday I call to get a ride to pick up my vehicle and it took 3 hrs for some one to pick me up. When I called the 2ND time to find out whe the shuttle was going to pick me up I was told that they had no information about me being picked up and was asked for my info again it took another HR for someone e to finally pick me up. I've been a Nissan owners for over 20 years and have always service my vehicles here and we are currently looking to get a new car and believe me it will not be a Nissan! I've changed my rating from 2stars to 4 and this is why?A few days after my review I received a call from Mr. John Driebe owner of Nissan and he apologized for my negative experience and offered me to change a part that was not done during my visit and also detailed my vehicle for free. He truly understand the importance providing a great customer experience to a loyal customer. I've been coming to Nissan of elk Grove to service my Nissan vehicle for almost 30 years. As a loyal customer I have high expectations from Nissan and Mr. John ensured that is staff met those expectations. Thank you Nissan for turning a bad experience into a great one and for gaining my trust again. I am currently shopping for a new SUV and Nissan/infinity of Elk Grove will be my #choice!

Fran646

Dec 30, 2015

I talked to Anthony Glover over the phone I let him know that I was looking for and my price range. I set a appointment with him for 9:00am I also let him know that I had to leave for work at 11:30. Anthony had everything ready when I got their he took his time and went over all of my options. I went to buy a use car and came out with a new car within my price range. Thank you Anthony Glover.

teeks

Dec 29, 2015

Anthony Glover was an amazing to work with and if I continue to buy nissan cars I will definitely come back to him. Very friendly and super professional, he gave me a lot of insight on my new car. I'm so happy with my car! I appreciate all his efforts and his consideration it was great working with him. Joe Luiz was very organized and prepared when it came to the financing and getting us in and out of there fast so I could get in my new car.

MazdaZoom

Dec 28, 2015

All I can say is thank you! First came in in November looking for a vehicle and had the opportunity to meet and work with Mitchelle. He seemed really nice and gave the impression that he really wanted to help me find the right car for me. Because I've never purchased a car before, he informed me that I would need a co-signer to move forward. Came in with the co-signer (my mom) and Mitchelle too EXCELLENT care of us. He even bought us dinner! Talk about GREAT CUSTOMER SERVICE! You can tell that this dealership thrives off of customer connections! Left with a beautiful used Mazda3 and I couldn't be more happy with my decision to go to Mazda of Elk Grove for my purchase.

Ajay_Prasad

Dec 28, 2015

It was really good. Took a trip in my new ride with my family . it was really amazing. My family enjoyed the vehicle. it was really comfortable.

Marvin Z

Dec 27, 2015

After going to 3 other dealerships close to home we decide to purchase our car through Elk Grove Nissan because Anthony Glover made it the best experience in buying a car through him. He took the time and patience of going through of explaining all of my options and was never pushy. Anthony was there from start to finish and when we went through financing Joe Luiz was great also and very patient and helpful with all our finance questions. We ended up getting a brand new car that I LOVE and can afford. He even took the time to show us the dealership and make sure I knew where everything was. In the end Anthony showed us how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Anthony Glover. It was worth the hour drive to get there this was by far the best car buying experience I have ever had.

egokids

Dec 26, 2015

Had a great experience. First I enjoyed our Nissan sales representative, he was easy going and very personable. There was zero pressure and he was very eager to please. The thing that impressed me the most was when I told the folks at this dealership that we wanted to go look at another dealership they were completely fine with it, no subtle threats that the car may be gone by the time we get back. Another thing that I noticed is that the employees seems fairly happy, it speaks volumes about a business if they have pleasant, happy employees.

EnriqueP

Dec 23, 2015

I am extremely happy with Be Yang of Nissan of Elk Grove. I was looking for a Nissan Pathfinder but did not really know much about the new feature because this is our first SUV. He walked me through all the cool features and made sure we were confident in driving it. He is a very dedicated, knowledgeable and effective sales person. I am very confident in recommending Be Yang for his exceptional service. I am a very satisfied customer.

Eric

Dec 22, 2015

We purchased a 2015 Leaf. Lee Lee and Tyler Lu took time to look at our driving habits to make sure that the Leaf was a good fit for our commute, and really listened to our needs to help us determine which vehicle was right for us. Although we were prepared to haggle, the negotiation was extremely low-key, and they provided us with an exceptionally fair price at the outset, making the entire process painless with no haggling necessary. The entire sale was handled in a transparent manner, and we left with a great car and a good price. I'd certainly go there again for our next car.

Tquach87

Dec 15, 2015

My brothers and I Bought Nissan Rouge for our mother and the service was fantastic. Guys was honest, helpful and descriptive of the car we are looking for. I will return again to buy my next car :), definitely recommended to all of my friends

Lisa & Loren Gideons

Dec 14, 2015

Jose Padilla was very professional, and pleasant to work with. He helped us find a beautiful car within our budget. New car insurance which was a great bonus!!! Saved us about $1200 a year. Was very quick and efficient in helping us work with our bank at getting our loan. And gave us a fair price for our trade in. I highly recommend him!!!!

Amy Evangel

Dec 14, 2015

Mitchelle was very pleasant to deal with. No haggle pricing and put us on a brand new Maxima. This was the easiest and fastest car buying experience we ever had.

Rose808gal

Dec 14, 2015

My experience with purchasing my new Nissan Altima was awesome! We received the best customer service from start to finish! They made this experience simple and easy! I would recommend everyone to come here and purchase their vehicles!

J. CHEUNG

Dec 12, 2015

This is our second purchase from Nissan of Elk Grove this year! After our previous experience with Steven Wilcox for my wife's new Pathfinder. It was my turn to get a new vehicle. I asked Steven to keep in contact with me in regards to the upcoming release of the new 2016 Maxima. Steven would keep me in the loop when inventory started to arrive. I gave him what I was looking for, he never pressured me and we made a deal for a new Maxima SR. His professionalism and constant concern for our needs made him a cut above the rest. If you are in the market for a new or used Nissan look no further! Ask for Steven Wilcox you won't be disappointed. Nissan of Elk Grove has gained a customer for life.

Peejay

Dec 12, 2015

I bought my first car about 8 months ago, and although I live way down Antelope, I have made the right decision of bringing my business to Nissan of Elk Grove. I have never been so happy. I was helped by Mitchelle Soneja and Warren Santos. They have been so wonderful to me, making sure that I was taken care of. Very professional and they made me feel comfortable that buying my first car went smoothly.About roughly 2 months ago, I got into an accident, and my car got totaled. I was so broken-hearted to see my car like that. It was my baby. My Nissan Versa Note saved me. I was so amazed on how reliable and dependable Nissan cars were. Thats when I decided that I need to get my 2nd car from Nissan of Elk Grove again.For a first time car buyer, I was lost on how things were supposed to be done, so I contacted Mitchelle and he helped me not just on how to proceed with the car that got totaled, but he helped me in getting another car. About a 1 month ago, I went to see Mitchelle Soneja just to check on my options, and wow! The process was even smoother and easier this time around. I went there to check on my options, and I went home with a brand new Nissan Sentra! I was so scared to be behind the wheels again because of what happened, but he was so patient, kind and he gave me the time of day to make sure all my questions were answered, that I was comfortable with the car I was getting. Well, I never really liked the car in the first place, I LOVED IT! It was way better than my first one. And yeah, now I get to have a trunk! hahahaha! Very happy client here! :)My happiness right now wouldnt have been possible if it werent for the help of 2 of the best employees of Nissan of Elk Grove, Mitchelle Soneja and Warren Santos who, from the beginning have been awesome! They made me feel important and that my business is their business. I felt like a part of their Nissan Family, and I love it. I have nothing but amazing things to say to these 2 gentlemen over here, because they have been nothing but amazing. Without the help of Mitchelle and Warren, I wouldnt be this happy right now! Nissan of Elk Grove is very much blessed to have these 2 around. My family has 4 Nissan vehicles in total, and we love it, and when we decide on getting more vehicles, well, we know where to go and who to talk to. I highly recommend Nissan of Elk Grove not just because of how great their cars and are, but most part of it would be because of the people who would make sure you get what you truly deserve. :)

Teddycore01

Dec 11, 2015

Steven was a very knowledgeable and helpful salesman,I had been trying to decide between Toyota and Nissan for the past few months and as soon as I told him the features I wanted and how much I wanted to pay he found the perfect car for me. Went above and beyond and found the paint and interior combination I wanted. Would definitely recommend and will be coming back to him for my next car

Greenguy

Dec 11, 2015

I had been to multiple car dealerships and seen lots of cars. But after sitting down and talking with Steven I didn't need to see anymore. He gave me the pros and the cons of every car I wanted to look at. They were the honest opinions and not just marketing opinions. I walked out of the dealership with the new car. During the process I didn't have any surprises he was upfront about everything from start to finish. It was a refreshing experience considering what it's normally like at a dealership.

Diviany93

Dec 11, 2015

I am satisfy with the great service. I am so happy with the incredible job Mr. Cruz did on my Nissan it's working so good.

Melo2015

Dec 11, 2015

Dealership and car salesman Christian Cruz had great customer service and the salesman was very professional and able to answer all my questions would definitely recommend and will return myself for future business

TuyenTran

Dec 11, 2015

As a first time buyer, I had no idea what I was getting myself into. Omar was extremely helpful. He was very knowledgable and patient when he answered every question I had. He made the experience very pleasant. I would highly recommend seeing Omar to all of my friends and family so they can get the same great experience as me.

ttoralez1959

Dec 10, 2015

I like their good attitude,good customer service,well treaded,very patient with their customers,and they are very concern about the needs of the customer,

Happy

Dec 10, 2015

I came to Nissan of Elk Grove to buy a car, but they did more than get me the Car I wanted. They are a truly an A+ dealership with an amazing and strong staff. The General Mgr Marco was such a delight to work with, he explained everything seamlessly and assured me I could contact him if I ever needed anything in the future. Warren was out of this world amazing, he got me the price I wanted without hesitation and I really felt like he was working for me. The salesman Angelo was just a peach of a man and made me feel at home. The finance portion was like nothing I have ever experienced, they are on top of it all. My paper work went fast and I felt very comfortable and knowledgeable with everything I signed. Overall my experience was like I was working with my Bestfriends! This is the place to come for all of your car buying needs. Hands down the BEST OF THE BEST.

Luis28

Dec 10, 2015

My wife and I were debating if we should get a car and went to visit Christian, and even though we did not buy that same day; my wife and I went home and spoke about how nice and non-pushy he was. He showed us respect and worked hard to get us were we needed to be. He built a relationship with my wife and I and the day we decided to buy, he made the process smooth and simple. I appreciate his attitude and his understanding of our concerns and needs.

maggie

Dec 10, 2015

we had a great experience buying our first car a 2015 nissan rouge maria angulo she help us through the process, great costumer services and the place is super clean

Rani

Dec 9, 2015

I went in with the intentions of getting a 2013 because I had no credit !!!! Instead I got approved for a 2015 brand new Altima ... #NISSANDIDTHAT they got me approved ... & I recommend them .. Great customer service so friendly ..

Mrfreez916

Dec 9, 2015

I went this place to pick my mom up for an oil change and left with a newer version of what I had bought from them a couple of years prior due to there great customer service!

miab18

Dec 9, 2015

I was a first time new car buyer, so as you could imagine i was very nervous about making such a big decision but the guys here really know their stuff. Sam was patient with me and took the time to find a car that hand everything I was looking for. I chose a versa note and I am absolutely in love with it. Being a first time buyer it was difficult to get approved right away but the Finance manager Jambert put in so much time to talk to banks and get me a loan. They seriously went so far above and beyond I really lucked out coming here!

mgray822

Dec 9, 2015

Excellent service as always! My family and I have been repeat customers for over 10 years. Maria was very helpful and was able to find me exactly what I wanted.

JohnScott528

Dec 9, 2015

We have a 3 months old baby and we struggle to put the car seat and stroller in our little sedan so we decided to look for a bigger car. My wife likes the new Pathfinder so we stopped at Nissan of Elk Grove since we live close by. Upon our arrival at the dealership, we received a warm welcome from the salesman Maria Angulo. She's very professional and very helpful. She took time to listen to our needs and recommended the best car for us. She test drove a few cars with us and explained the features clearly. She made the whole process understandable, transparent, and great. I highly recommend her to anyone who is interested in purchasing a vehicle. The price negotiation process and financing paper work were quick and easy. We had bad experience with different dealerships in the past but we felt really satisfied with Nissan of Elk Grove.

Rivasmex

Dec 9, 2015

Maria was a really polite and sweat person when she approached me. She was really helpfull and explained to me everything in great detail from top to bottom to buy the car that was right for me. I really love and enjoy my 2015 Nissan Altima thank you so much Maria you're the best !

Liliya12

Dec 9, 2015

I purchased my new car at Nissan of Elk Grove and was impressed with the service I received. Jose Padilla help me with the purchase. He was professional, knowledgeable, friendly wich make the purchase process go smoothly.

SarahN23

Dec 9, 2015

I'm really happy to say that I had a wonderful car purchasing experience. Christian Cruz was my sales representative. He went above and beyond to fulfill my needs. I wasn't quite sure what vehicle I wanted to get into, all I knew was that I wanted to trade in my vehicle. He asked specific questions to match my wants and needs to a vehicle. I chose a Rouge, I am completely in love with it. I appreciate everything Christian Cruz did for me, it was a pleasure having him as my salesman. Definitely ask for him, what a sweet gentleman! Thank you Nissan of Elk Grove!

Salviiangel22

Dec 8, 2015

I went there a couple months ago to look at new cars. I was super stressed because my old car didn't pass smog and it wasn't worth fixing it so I needed a new car asap. Christian Cruz attended me and he made my experience wonderful. Once he helped me figure out what type of car best suited me, the process was so smooth and he made me forgot I was stressed! He was so helpful, knowledgable and super nice I would definitely recommend everyone to go to him! I always feel like going to a dealership is nerve wrecking because they try and get the most out of you but Christian legitimately made me feel like he was there for my best interest and was looking out for me.

MrsHise

Dec 8, 2015

My car purchasing experience was excellent, I couldn't have had a better salesman than Christian Cruz. He was very pleasant to work with, knowledgable, and made me feel comfortable throughout the entire process. I left the dealership extremely happy about my new car and experience. My family plans to purchase other vehicles as well and we're definitely returning to him!

Anramos29

Dec 7, 2015

I went to Elk Grove Nissan and my salesman was Be. He was so nice and really worked with me to get a great deal and the car that I loved!

ToriiDalman_7111

Dec 7, 2015

Very friendly, and very informative when it comes to which car has certain features that others don't. The salesman wasn't very pushy at all and didn't make us feel pressured to buy. The facility was also very clean.

freezonetrumpet

Dec 5, 2015

The staff at Nissan of Elk Grove provided dignified car buying experience whereas their competitor across town (Paul Blanco) kicked us below the belt. Win win all around.

chuck4pres

Dec 1, 2015

My mother and I had a great time buying a new car with Anthony. He helped her get everything she wanted within her budget. Very friendly and patient. Now I'm thinking of trading in my car.

Happy Customer Beth

Nov 30, 2015

Today and yesterday I dealt with Aivy she was awesome! I would recommend her specifically to anyone that needs to buy a car and I will be recommending her by name to my friends that are looking for a car. She truly went out of her way to find me a car that I would like and was in my price range. She was able to figure that out cause she actually listened to what I was wanting and THEN helped me find the right car. She did not give the car she wanted to sell she gave me exactly what I needed (and then some). Also she was so friendly and welcoming it put me at easy since I was nervous about coming to car lot by myself at night. She did great job! I am sure she will continue to do so for others in the future.Beth

martin8688

Nov 29, 2015

They do a slight bait and switch at EG Nissan. Unless you live in Elk Grove and want to buy locally, you will find through a little research that other Nissan dealers are more competitive in price than Elk Grove. Our salesmen, Khanh Ho and Blake Nero, were very friendly, but they were not the problem. While shopping other dealers, EG told us they price match and gave us a quote over the phone, including oil changes, to match their competitors offers, so we returned to EG. After shaking hands on the price match offer, and completing the initial paperwork, the General Sales Manager, Warren Santos, told our salesman to remove some of the oil changes. In short, Santos was content to see us walk out rather than honor the oil changes written into our agreement. Santos would never once come out to meet us. After getting the owner involved, and several phone calls, Nissan and I came to an agreement. My monthly lease payments were still slightly higher than my original agreement (and higher than quotes from other dealers), probably giving Santos what he wanted in the first place, but I was tired of going back and forth. EG then contended that the quotes I received were for a different car but they would not look at the quote sheets sent to me from the other dealers that would have proven it to be the same car. For the few dollars per month more in my payments, it was worth having unlimited use of their car wash, and not wasting more time. Had it not been for that, I would have bought my Nissan from Roseville, like I did in 2013, because Roseville and Sacramento are easier to deal with.

liyitan

Nov 28, 2015

Had friendly customer service Tyler was very nice good and knowledgeable to assist what I needed be patience I would like to recommend my friends to come here

tommyt

Nov 24, 2015

Thank you Lee for the excellent service could ask for better salesmen iv purchase a few vehicles and this time I had a great experience in and out like clockwork no hassles that trading in value was awesome and it was great working with you although I could use my owner's Manual ??

Diana.b1986

Nov 24, 2015

Ben yang did an excellent job in making sure my car buying was great he made sure was happy and satisfied he even showed me all these gadgets un my new car and even helped me set up my Bluetooth.

frnpierre

Nov 23, 2015

I am happy tp have had Anthony Glover r respond to my request in serious interest.No pressures clarity concise knowledgeable courtious in giving what i was looking for.I think all sales people could learn a lot from this young man's approach guaranteeing closure in satisfaction.

John Adams

Nov 23, 2015

After a lot of research we decided we were going to look at the 2015 Nissan Sentra SV. We got a certificate from Truecar.com and headed down to the dealership. We scheduled our appt for 3:30 and were a little early. We were greeted promptly by Angelo. He was busy with another customer so he introduced us to Tim. We already new what car we wanted to look at and hopefully buy. We test drove the Sentra, which met all of our expectations and took it on a test drive. We walked around with Tim and looked at a few other cars, but eventually chose the Sentra. The price was unbeatable and even came in $300.00 less than what truecar had quoted. We NEVER had to haggle over the price. The small amount of haggling only came about with the payments and APR. We didn't have the best credit but Angelo and Tim made it work. We are very impressed with the service we got buying our first brand new car...only 14 miles on it when we bought it!

TheHeffer

Nov 22, 2015

I had read in the reviews that the sales approach here is low pressure, and it turned out to be true. Joshua was never a pushy salesman, and he helped with all our questions and concerns. We arrived at night to do the test drive and check out the car. We definitely liked it but I told him I wanted to do a little more research and sleep on it. Unlike high pressure dealerships, he never even pushed me to come inside and run through the "how can we get you to take it home right now?" conversation. Instead he grabbed my wife a bottled water for the road and said goodnight. The next morning, we decided to buy it, and I was in a good mood, ready to go buy a car. In the past, going to a dealership almost always incites a mixture of excitement tempered by anxiety. Except I didn't get the anxiety this time. I've come to understand that not only is Joshua comfortable with the laid back sales approach, but I think it's a direction and attitude that the entire management team fosters as an alternative way of selling cars. I hope that other dealers catch on to this style and it becomes the norm. If not, then I hope this dealership is very successful and they keep it up while their competition suffers. Our financing was processed by Steve, who also didn't shove extras down our throats. He gave us options and let us make a decision, no pressure. He was quite friendly and personable as well. At the end of the day, whether or not I could have saved a couple hundred bucks by haggling for a couple hours at another dealer isn't what I care about. I got a fair price on a car in excellent shape, and I'm happy to give my business to people that are friendly and treat me well. The fact that they make money at the same time is a win-win.

margboom

Nov 22, 2015

As soon as we arrived and got at of our car, Joshua Williams welcomed us with a smile and how can I help you folks. I already knew which car I wanted and he was able to find the car. He was very knowledgeable and professionally. The process of buying my car was so easy as he was able to give me more information than I knew which sold me. The dealership is very friendly and they even give you a tour around the faculty to become familiar with the service area, the free car washes for life as long as you have the car and the quick oil change stop. Excellent service is all I can say!!!! Even my experience with the fiance department was great and that's were ever one dislikes going.

Pastelrae

Nov 20, 2015

Be was so awesome! Made me feel like a friend other than a pitchy salesman trying to get a sale. I really liked my experience and will definitely be recommending to all my friends/family

jacemcfly

Nov 19, 2015

From our first visit to getting the keys to our new car the whole experience with everyone we worked with was top notch. Night and day difference compared to other dealerships we visited. After a little bit of searching for new car Nissan of Elk Grove treated us the best and helped us find the exact SUV we wanted. We couldn't be happier!! Thanks again guys will diffidently refer friends and family.

Giihamz2013

Nov 17, 2015

Came from daly city to elk grove and spoke to omar. He gave us great deal and fast process got the car and head back to city. Thanks to omar! Iam Very happy! :)

K&T

Nov 17, 2015

We walked onto the lot just to look around. We were approached by Tim Blake. He asked if we wanted any assistance and we told him we would let him know. Tim did not bother us again. First time stepping onto a car lot with out the usual sales hassle. We test drove a car and told him we would get back to him. I called Tim Later in the week and told him we wanted to come back in and look at purchasing a vehicle. He had everything ready and waiting to streamline the process. I would recommend Elk Grove Nissan to all my friends.

Kotseko27

Nov 17, 2015

Lee and Steve were both attentive. Gladly answered all out questions and worked with us to get the best car within our budget. This dealer have a stress-free feel, they don't hover but guide when we were looking for car.

SandyB

Nov 16, 2015

This was my first experience in buying a brand new vehicle. I felt no pressure from the salesperson (Tim). The atmosphere was relaxed and welcoming. I would highly recommend it to my friends and family when they are ready to purchase a vehicle.

Godzilla0110

Nov 16, 2015

Anthony was very helpful with the vehicle I wanted. In a word "Professional". Anthony was kind, helpful, and informative with me and my vehicle choice.

Jbeazzy

Nov 13, 2015

I knew what I wanted. Called the dealer and spoke with Omar. We handled all the paperwork on the phone and all I had to do is walk in and sign documents. I was there for no longer than 10 min. My kind of car shopping! Thanks Omar!

Rogue2016

Nov 12, 2015

I went in telling the sale rep what I wanted. I told him I have done my homework and I know what I want. Tim was great understanding and he didn't rush me. I told him I had to think about it. This was and Sunday when I first went in and Tuesday I had my new 2016 Rogue.

Kirzyf

Nov 12, 2015

Absolutely great service! Billy Shields was the first person we had contact with. He was not only friendly but went above and beyond to continue to check on my husband and I. He continued to check on us throughout the process also. Josh Williams was our salesperson and he was truly exceptionally nice. Even the Manager Sang and Finance Rep Jambert were great! I especially LOVE how they really took the time out to make sure our needs were met. We didn't feel any pressure to purchase a car we didn't want and they took time to work on our finance needs so they met our family's budget. My husband and I were all around impressed! I HIGHLY recommend this dealership and I am in love with my 2015 Nissan Altima! It run and rides smooth and has fantastic safety ratings. Safety is #1 due to having a toddler and wanting her to always be 1st and safe. Love, Love, LOVE Nissan of Elk Grove!

c11owings

Nov 10, 2015

I was honestly blown away by the quality of customer service Tim gave to us during our experience. Tim went above and beyond to ensure this car was to our liking. There was a soft rubbing sound when I was test driving the vehicle and once Tim heard it he spent no time getting down to business. I pulled over and he went straight under the car (in his nice work clothes) to inspect the vehicle. We ended up pulling it right into service were they went to work. Tim did not ever pressure me when we were negotiating price. He spent the time so we could get to know each other. If you are looking for your next car go into Nissan of Elk Grove and talk to Tim Blake. I highly recommend this dealership!!

Dcorrea_22

Nov 9, 2015

Great experience! Be Yang is super nice and he made sure I was buying a car I was happy with :) Thank you for the experience and your help. I love my car!

ev19

Nov 8, 2015

My experience here was great. They are really helpful in every way! I was attended very quickly and with a great attitude. I would definitely recommend!

lulu321

Nov 7, 2015

I am really impressed with the service and respect I received at Nissan of Elk Grove. Tyler and Christian were both exceptionally attentive, helpful and considerate throughout the process and and week following. I can't express what a relief it is to work with a dealership team that is never pushy or urgent about the sales. I was given the information, time and assistance to make an informed choice. Their calm and friendly demeanor made for a really comfortable experience. Thank you so much!

GoiingGreen

Nov 6, 2015

We were pleasantly surprised by the staffs low key salesmanship and knowledge of the Nissan Leaf we leased. Lee Lee and Tyler Yu let us test drive the car the first day we walked in. The Sacramento Auto show was coming up and we knew we would be able to test drive other electric cars that day. So we said we would think about it. They gave us their cards, let us know about both government and Nissan's incentives and told us that they were available to answer any questions. About a week later after checking other dealerships and comparing prices we went back to Nissan of Elk Grove and talked to them some more about the lease options. Even though our credit score was low they worked to find us the best option for our tight budget. Joe Luiz worked with us on the actual lease contract. Again we received knowledge and clarity from him. We could not be more pleased with our decision to work with Nissan of Elk Grove and having experienced a coordinated knowledgeable team of people. We highly recommend Nissan of Elk Grove and the people we worked with.

mjgp7

Nov 4, 2015

Me and my wife had a great experience purchasing a 2013 Titan. Be Yang the car dealer that helped us was very helpful showing us all options to what fit our need and made it happen for us.

Bjose1

Nov 4, 2015

We were assisted by Tyler and Shay. We knew what we wanted coming in and got what we needed. They made the experience fast and easy. thanks!

mhall5627

Nov 3, 2015

Another very positive car buying experience. We have now purchased 4 Muranos through Elk Grove Nissan and continue to be very pleased with their customer service.

Mcdobs55555

Oct 29, 2015

Went in just to browse and I was overwhelmed with the service I received. My sales associate, Be, actually took the time to listen to what I was looking for instead of showing me cars I had no interest in. Admittedly i had no intention of buying the day I did, but in the words of the GodFather, he made me an offer I couldn't refuse. Excellent team work, outstanding post-purchase service as well. Pain free process. Thanks Be! I owe ya - Mike

myrna123

Oct 28, 2015

Tyler Lu and Shay Briggs were courteous, attentive, and professional making my first Nissan car buying experience a joy! Thank you for making my day!

Lucialady24

Oct 26, 2015

Be Yang was great. We love our new 2016 Rogue!! Everyone was very friendly and we left happy. Will recommend to others to check out this dealership.

Jw3297

Oct 22, 2015

From the time I got out of my car Steve was very helpful and considerate. Within 5 minutes he'd found me a car I fell in love with ! During a waiting period I hesitated bothering another employee to ask a question . Be Yang went above and beyond to not only answer my question but took initiative to show me around the whole lot and help me out for the rest of the day! He was super respectful, only showing me cars that exactly met my interest. Not once did I feel hassled or pressured . I have my reservations about car salesmen but Nissan of Elk Grove is the exception ! Thanks for being a genuine, fun and trustworthy group. I loved my experience and I'm loving my new car!

savingup87

Oct 21, 2015

I told Nissan what I wanted and needed and what price I was willing to pay. They honored it, and even gave me extra incentives. The finance manager is very experienced and the staff are all professional yet friendly. The level of service here was better than the other local dealerships!

C2hende

Oct 21, 2015

We were looking for a good used car at an affordable price. The two of us stopped by on our way to a concert . Steven was great and personable . He set no pressure on the two of us and had a great sense of humor. Made an appointment to test drive the car we liked and him and the finance group did a great job at getting us right where we wanted. I would definitely recommend Steven and his team to anyone. Will defiantly be back on my next car purchase .

Guadiana

Oct 21, 2015

It was a quick and painless experience! The last time I stepped foot in a car dealership was 7 years ago and when my car broke down, I knew I had to get another car but I was dreading it. I did not want to deal with pushy salesman but Be Yang was honest and direct, we were able to agree on a used car and I financed my car with a monthly payment lower than what I expected. Thanks again!

Johannaarb

Oct 20, 2015

Felt very welcomed and answered all my questions. Our salesperson was super patient when it came to my mother and I discussing and trying to find a car that would fit us.

HeritaSingh

Oct 19, 2015

Today, my husband and I came into your location and met Lee Lee. He was very approachable and endearing and asked us how he could assist us for the day. We told him what we were looking for and what price range/monthly payments we were looking for. He even remembered all the details of the cars we saw previous to making a decision on a particular one. He knew that I wanted a car which I would be able to afford monthly payments on and made sure I was able to get what I needed. All the staff there are great. One even made sure we got coffee which he was making. Steven and Joe (finance manager) were also very helpful in making sure we got what we needed before driving off the lot in our new card. Thanks to all 3 of these guys for making our first experience with Nissan, a very memorable one.

LittleRed

Oct 14, 2015

This is my 3rd attempt. for some reason I keep getting sent back to google website. I must be hitting a wrong button.Dustin took great care of my car (Little Red) recently when it broke down. I felt I could trust him with my car like a brother. No pressure to have more done than needed. Also had the car detailed and they did an outstanding job. Thank you Dustin!I also purchased a service contract and will bring my car to Nissan Elk Grove for all future repairs

Ehsan esmat

Oct 13, 2015

Purchased 2015 Nissan Pathfinder yesterday, received an excellent service from Omar Bubakar and Joe Luiz,They are very nice guys with great experiences and I was so comfortable to deal with them. Thanks to Elk Grove Nissan and the crew.

Mata45

Oct 12, 2015

This was my second car purchase and first time at Nissan at Elk Grove. And I have to say, this was the best car buying experience I've ever had. From the prompt service, friendliness, knowledge about their cars, they exceeded my expectations. I went in there two times. The first time was to test drive a car. The first person I dealt with was Anthony Glover. He was very professional and had an answer for every question that I had asked about the two cars I was interested in. That's a plus for me, you have to know what you're selling to be able to get the sale. The thing that I liked the most was the fact that I wasn't getting pressured into buying a car I didn't want. After doing some research on the car that I test drove, I went back the second time about two weeks later to buy the car. I did internet pricing and got a great deal. While being there to get all the necessary paperwork filled out, I was welcomed by the young lady at the front who was very nice and the other employees while I was waiting. Anthony who was my sales guy made sure I was comfortable and always checked to make sure if I needed anything while things were getting in order. The final process as getting paperwork done was fast and stress free. By the end of the day, I was out the door with my brand new car that I love.

tfriedrichs

Oct 8, 2015

Anthony Glover was amazing! I started my journey with email and then decided to jiat fo down. I had no appointment but he made time for me. He listened to what i wanted and what I needed. I was veey happy with the whole process and will tell wvwryone. Thank You Anthony and Elj Grove Nissan!

calynK

Oct 8, 2015

The buying process for my new 2015 Nissan Pathfinder was the easiest and most fun car-buying experience I've ever had. I dealt with only one person, Anthony Glover, who was fun and easy going. There was absolutely NO pressure to do anything.. it was all up to me. They closely honored the paperwork that I had brought with me, which made the deal easier and faster. Anthony was VERY pleasant and fun and I would go back to him if I had to buy another car. He showed me all the features but didn't "guess" when it came to my questions. He said he would find out the answer and get back to me, which he did by texting me later when he had found out. I love my Pathfinder and am so glad I went to Elk Grove Nissan to get it.

Jerry Marcotte

Oct 7, 2015

I truly enjoyed my car buying experience from Shailene. She was professional, low pressure and knowlegable during my Frontier purchase. I was quite surprised by my pleasant and positive purchase experience. Shailene was helpful even when detailing did not meet my expectations by turing around the problem into a positive experience by her care and responsiveness.Numerous other Elk Grove Nissan staff were helpful during my purchase including Kim Gruwell and Joe Luiz. They were both exceptionally helpful and friendly. Lastly, the pricing of the truck was very competitive and made the deal happen.

moi2003

Oct 3, 2015

My wife was so so happy with her brand new Nissan car she was surprised when i showed her she was crying and my son to.

debbie

Sep 30, 2015

Very Good. I had an appointment and while I was waiting some of the other sales staff stopped by to see if they could help. They weren't pushy and were very friendly. The sales and finance department are well organized, we whipped through the paperwork in no time at all. Both were very personable and would highly recommend Nissan Elk Grove.

tenaplus

Sep 30, 2015

dealer was perfect sales person. Tim Blake doesn'tcome off pushy.He help as on any way.The customer service is very good.We are happy.

Janet B

Sep 24, 2015

We purchased our 2009 Altima brand new at Nissan of EG. The customer service is top notch. We would buy another vehicle knowing that Nissan backs up their warranty. We have been very pleased with Nissan of EG.

Sfries22

Sep 24, 2015

Our sales person was Darian Lim. He was the perfect salesperson who doesn't come off pushy and annoying like most we've dealt with. He was very patient and went the extra mile to give us a great deal. Along his side was another salesperson name Samnang who also helped and answered all of our questions. Their store manager Seng was extremely helpful finding the best rate for us and we are beyond pleased with their services. They definitely earned our business with them.

sonnybear47

Sep 20, 2015

We had a good experience buying/leasing a car here. We were greeted nicely by everyone and made to feelit was a friendly place. The dealership was neat and clean and free refreshments were offered.Angelo did an excellent job in ALL categories. Thanks guys!

Marcia

Sep 18, 2015

After doing a cursor search online I was given an appointment for the next week. Unfortunately it tuned out to be one of the hotter days in sacto. I wavered but took the two busses and walk to the very end of the auto mile anyway. Being a elder female looking for a car I felt the pressure on that walk. I stepped in those doors and felt cool, comfortable, and welcomed. Anthony introduced himself and listened to all my concerns without interruption. He assisted me with a smile the entire step answering all of my questions. I drove off the lot with a car, thinking "Such a professional young man, I will look for him in the future." I look outside and still smile even today.

Terry

Sep 14, 2015

Jeff was professional and showed a personal involvement in correcting our problems. He did a diagnostic routine and then called us over what was needed and what we wanted done. The parts department had to order parts, but we had the car fixed to our satisfaction efficiently and with post-work follow-up We will certainly contact this salesforce in the future, and we will ask for Jeff..

sunnygirl

Sep 12, 2015

Anthony Glover was patient, professional, and very informative about the various selections of Nissans. He made purchasing a new car easy. His customer service is excellent.

janaed86

Sep 8, 2015

Anthony Glover assisted my husband and I with our second Nissan purchase. The overall experience was great, there was no stress our pressure to buy and he exceeded our expectations by far.

China Rose

Sep 5, 2015

From the moment I walked in the door until the time I drove out with my new Rogue, I felt I was among friends who cared about me. Tim Blake was a great salesperson and, if he didn't know an answer, he was quick to get one. I did research before I went in, so I knew what I wanted. Tim and Joe made sure everything was to my liking. For the first time in my life, I left a dealership feeling confident and happy.

eddiebush

Sep 4, 2015

Anthony Glover met the needs of my family. I had been renting a car because my car died on the freeway . He did what he could to get me in a new vehicle. I drove away in a 2015 Nissan Sentry. My first new car at 52 years old. Thank you very much Anthony. I pray thst God blesses you continually for blessing me aand my family.Eddie Bush

Obo1canobo

Sep 2, 2015

Very professional! The salesman promised he would do anything in his power to insure we left happy with a new car. That you for a no hassle experience.

Melcook22

Aug 31, 2015

On Aug. 2, 2015, I had received a phone call from Gardena Nissan (just outside of LA) from where I purchased my 2012 Sentra. The gentleman on the phone stated that I was eligible for Nissan's buy back program. He further stated that if I brought my car into any Nissan dealership they would buy my car back from me and put me into an Altima for a cheaper monthly payment then what I'm paying now ($400). I told the gentleman that I live in Sacramento now and wouldn't be able to make to him. He stated, "No worries...you can go into any Nissan dealership and they will look you up and see that you're part of a selected few".On Aug. 5, 2015, I had an appointment with Laura. She was very professional, nice, and helpful. She showed me four or five cars and gave me a honest option on each. I mentioned to her that I was apart of the "Nissan buy back program". She said that she would let her manager know. When it came down to running number on two vehicles I was interested in (Altima, Rogue) the numbers were not coming back to my liking. Laura then went to management for assistance. Manger Sang came out and gave his sales pitch, which was subpar. I asked him multiple times about the buy back program. He ignored me. He appraised my car at $7000, so I asked him again, "Where am I at with the buy back program"? He declined to acknowledge my question. I asked him at what APR was the loan he was trying to get me into. Sang again ignored me. I felt disrespected by Sang and felt as though he profiled me. I've been around sales and know how sales work. I'm an educated man and couldn't believe how Sang treated me. To make matters worse.....a week or so later I started receiving denial letters from banks for which Sang attempted to get my loan approved for. The letters started coming in under the name of "Michael Cook". My name is Melvin Cook. I clearly wrote my name down for Laura and Laura knows my name. Just another example of how Sang was unprofessional and not paying attention to detail.

Z3beemer

Aug 30, 2015

My husband and I called late in the evening on a Thursday night hoping to leave a message about a used car we found on line. We were surprised when Joshua Williams answered and was able to answer our questions. We drove 2.5 hours and bought the car from Joshua. We were so thankful that he and everyone else we dealt with was professional and exceptionally helpful. We had been to a couple other dealerships looking for cars and really appreciated the difference at Elk Grove Nissan. Thanks for making a very long day pleasant. If he has access to the next car we want, we would return to do business with Josh again.

joyramos

Aug 27, 2015

Very nice people! Really impressed on their service. They absolutely know how to take good care of customers. I'm a fresh grad and it's my first time buying a car, I was with my aunt and my uncle and they gave us a really good deal. Good job Nissan of Elk Grove! Keep up the good work!

Dreamcar1129

Aug 25, 2015

Anthony really helped us in giving the best deal. Very professional and was able to address all our concerns. Manager Warren and finance department, Joe Luiz were helpful as well. When we were not satisfied on how the car was cleaned, Anthony was apologetic and had the car cleaned immediately. Keep up the good works!

alextbui

Aug 23, 2015

From start to finish, Tyler and Jaik were able to help me out tremendously. Jaik was the one who actually showed me the vehicle, while Tyler was there to talk with me about pricing, features, etc. I could not have asked for a better experience. This is my first time purchasing a car, but they made it as easy as I could possibly imagine. I would definitely recommend these two as a first point of contact when it comes to referring others to this dealership.

biggnono

Aug 17, 2015

My brother has bought nothing but Nissan brand vehicles since returning home from service in 1996. I went to test drive a Nissan Pathfinder with my Family because brother has always been in a reliable vehicle since becoming loyal to this brand. Not only did my wife and I love the SUV... we experienced a hassle free environment at Elk Grove Nissan.

Richelle Chun

Aug 17, 2015

Anthony Glover contacted me soon after entering my information online. He was very personable and made my family and I feel comfortable and relaxed. He worked very quickly to expedite the whole car-buying experience as we all know that it can be a very lengthy process. Angelo Montinola was very patient and remained very pleasant when trying to work his magic when it came to the financing portion. Joe Luiz was very amiable while working swiftly to get us on our way into our new vehicle. I would definitely recommend buying a care from here. Thank you for a great experience!!

aagatha

Aug 16, 2015

I had the most incredible experience at the Elk Grove Nissan Dealer. Tommy Davis was very professional, very knowledgeable, friendly and helpful. He took time to show me the various features on my new Altima and how they operate. Thanks Tommy you are the Best. I shared my experience with by brother, he now wants to purchase his car from Elk Grove Nissan Dealership.

robb

Aug 15, 2015

I used AARP auto buying program. I was given Anthony Glover's name at the dealership. Anthony got back to me asap. When my husband and I walked into the dealership we were braced for typical car sales rep. Not so. Everybody greeted us nicely no pushy sales. This is the way to buy a car. Anthony was great. Never once felt like I have to get out of here. I highly recommend buying a car here.

LDangles

Aug 11, 2015

Everything went smoothly. This is the second car I have bought from Nissan of Elk Grove. Same as last time but I got an even better deal this time.

John

Aug 8, 2015

Second time buying a car from this dealership. Anthony Glover promptly replied to my e-mail and, unlike three other dealerships, he actually answered my question regarding their e-price. He was courteous, efficient and gave me a very good deal on a quality vehicle.

lino2015

Aug 8, 2015

real helpful from when I first got there and help make sure I walked out with a car and got a good deal.100X better then my last car buying experience.thanks

PayanPatty68

Aug 7, 2015

From the moment I stepped on the parking lot I received a smile along with a greeting. I was looking for Anthony Ibarra, Anthony was able to help me select the best fit for me, a new reliable and beautiful black beauty the Nissan Sentra.

ibrjs2013

Aug 6, 2015

My experience was more than I expected. It was a nice and smooth transaction. We went in to buy one car and ended up buying 2. Our sales person Tyler Lu was extremely helpful and made the impossible possible...I will definitely be recommending my friends and family to go buy there next car at Elk Grove Nissan.

yvette

Aug 6, 2015

I would recommend Nissan Elk Grove to all friends and family. Anthony our sales Rep was very good and answered all of our questions. The manager was very nice and listened to all of our concerns and addressed each of them. Vic in fiance explained all of the contract and was very patient with us if we had any questions. Anthony took us through and showed us the building and where everything was and explained our new car to us. I have bought 3 cars from Nissan Elk Grove and would buy another if ever the need arises. Yvette Elk Grove

Marilyn

Aug 3, 2015

Response to husband's email query was prompt; dealership had what he was looking for. People very pleasant. Omar showed truck and processed truck sale for us and set up MY bluetooth (as husband doesn't have that type phone). We even got lunch since we were there from roughly about 12:15. Very nice service. Paid cash; did not finance but the "finance" process was relatively painless since I examine everything to minute detail. Husband likes truck.

Coach T

Aug 1, 2015

This was a great experience, they really worked as a team to make this all possible. They could have easily said as a first time buyer with no co signer that I can't get that certain car & limit my choices but they made it happen with a big help by Steven who helped me throughout the whole process & still does. Thanks a lit Nissan Of Elk Grove!

mark and delie

Aug 1, 2015

Went in to buy a car and was greeted by Ming and Omar. They were very nice folks and very attentive. It was a smooth process even though we came in very late. Vu the financial rep was thorough enough to explain everything. We have bought cars here since 2006 and we love the place even though we live in Lincoln, we'll drive 40 miles to their location.

TA

Jul 28, 2015

Having had a bad experience at another dealership I was amazed at the difference at Nissan of Elk Grove. From my first contact through delivery of my vehicle it was smooth sailing. My saleman (Tyler Lu) assured me things would go smoother and they did. He was friendly and even traded fishing stories with my husband. I will tell anyone I know in the market for a new or used vehicle to check out the selection at Nissan of Elk Grove.

ShaunF

Jul 25, 2015

From the first email contact everyone was very friendly and helpful. I appreciate the time they took with me and how clear everything was explained. The staff was not pushy at all and allowed me to take as much time as needed. They had the exact car I requested and never tried to upsell me into another. My family and I will be back for our next new car purchase.

Qwerty

Jul 25, 2015

Great place to buy Nissan.Been to multiple dealerships, but this is the best place to buy a Nissan. Garunteed low price for any Nissan.

Js4568

Jul 24, 2015

I had some very specific parameters for a car but didn't want to buy new and needed super low miles and a recent year. Omar helped me find the perfect car at a great price!!!

ChrisF

Jul 23, 2015

Great overall experience and friendly service all the way around. Anthony was super knowledgable of the inventory and very friendly. I would highly recommend anyone to drop by nissan of Elk Grove if they are searching for a new vehicle.

Lim Altima

Jul 23, 2015

Our sales person, Omar was very informative about the different types of cars. He gave us the best deal. We really appreciated his attention to details.

chandusiri

Jul 21, 2015

It was an awesome experience with Omar and can not describe in words.We got a great deal on the new vehicleOmar is very friendly and very much take cares every thing :)I highly recommend Omar and Kim.They honored the price promised me over the phone.

angelicaPreciado

Jul 20, 2015

Shailene was great to work with. We got a great deal without having to ask for one, it was a very easy straight forward transaction. We would defiantly come back for a Nissan purchase!!

carbuyer71315

Jul 14, 2015

Dealer honored internet quote and helped us find the specific color and package for the vehicle. The vehicle was actually not on site; they were able to bring it in for us without any hesitation. Dealership salesmen were friendly and greeted us quickly. Receptionist could be a little more welcoming.

Weeden5

Jul 9, 2015

We helped our sister purchase a fantastic almost new Nissan Rouge tonight at Nissan of Elk Grove. The transaction could not have been easier. We negotiated a fair price and my sister is excited about her new car. Omar and Darian were experienced, knowledgeable and professional.

Rachel V

Jul 9, 2015

We came her after visiting another Mazda Dealer, and are very happy with the outcome! We met with Garrett, who helped us select the car we wanted, and made the buying process very efficient. We love our new car and would definitely be back if we want to buy another Mazda in the future!

mariat.larios71

Jul 8, 2015

The dealer person has a unique personality it was trustworthy . I appreciate the service and how she explained the terms and how attentive of our needs.

pinkblur64

Jul 8, 2015

The salesman Anthony Ibarra helped me find the car of my dreams. Both Anthony Ibarra and Jambert Corpus in financing were very helpful and made it a very positive purchasing experience.

Keith123

Jul 8, 2015

Very professional car dealership! Tyler Vu did an awesome job during the entire sales process! Will recommend your dealership to all of my friends! Great value and price for my new car, I will continue to purchase vehicles from your dealership! Thank you!

Jethornton

Jul 6, 2015

While I wasn't able to go with my first option they were really helpful in working with me an helping me locate a vehicle that would fit my requirements. Great deals and service

Vinciini

Jul 4, 2015

Came in on a hot day and was instantly greeted by a salesman named Anthony Ibarra who was ready with cold iced water and snacks and very helpful. I quickly felt he was working for me rather than against which eased my chagrin as this is my first visit to a car dealership. I got a car I love, and at a price I'm happy with.Thanks Nissan, and thank you Tony!

jhodek15

Jul 4, 2015

My wife and I stopped in to look around as we were shopping for a new or used car. We met with Anthony Ibarra on the lot, and after we informed him what we wanted, what price range we wanted to stay in, he showed us a range of options. We ended up buying a new Sentra with some amazing warranty perks and I will say this: The staff took the time to make sure they stayed in our price range, and Jambert Corpus made sure that we understood everything as far as the warranty. Anthony was an amazing help and if he is still there when I look at another car, he is the guy I would go to. Thanks for an excellent experience, not easy to find these days at dealerships.

ProfNick

Jul 3, 2015

I started shopping for a Certified Pre-Owned Altima through the Costco buying program. Within minutes of selecting what I wanted online I was called by Omar and he sent me the inventory to look at and then updated me on the Costco pricing. That afternoon I went down and was helped by Omar and Tyler. The experience was wonderful. Omar, Tyler, and Vu were all wonderful and helpful. I will definitely go back again.

lovemyaltima

Jul 2, 2015

Today's purchase was the third time we bought a car at Nissan of Elk Grove, so they must be doing something right! We were especially impressed with the friendliness, knowledge, and helpfulness of Anthony Glover. The fact that we had started the process online, combined with excellent customer service from all the employees, made the buying process quick and glitch-free.

chris123

Jul 2, 2015

Everyone was nice Tyler Lu was very helpful, Couldn't afford a new car but he worked with me and fought a great used car that is a in good condition. Was a good experience all around

Frncsjy

Jul 2, 2015

I'm truly happy and impressed with the service that they do. Especially, the staff that helped us Omar Bubakar...he made it very easy and painless for my parents. He is a great, friendly and sooo attentive guy. Overall, everything is good and I definitely would recommend it to everybody. The price, the staff, the place, the facilities...????????????????????

CamilleN

Jul 1, 2015

Steve helped us get the car we wanted. Although there was an unexpected piece in the process we walked away with the car we wanted.

Happy Customer

Jun 30, 2015

We arrived at the dealership to purchase a used car for our niece. Steve Nguyen was extremely attentive and did his best to make her first-time car buying experience as easy and painless a possible. After researching their system for a small used car, he located a car that fit her perfectly . Thank you Steve Nguyen for all of your help in finding a stylish yet reliable car for my niece.

Ekabird

Jun 28, 2015

From the minute we walked into the dealership we were greeted by helpful, but not pushy employees. Anthony showed us the different Muranos available and was able to answer all our questions, and was well informed about the product. We returned the next day to make our purchase from Anthony, and he took care of all the details for us. Positive experience great new Murano.

grandmamule

Jun 28, 2015

COURTEOUS. BUT NOT WELL INFORMED. I WENT IN TO BUY A ALTIMA THAT WAS ADVERTISED AND THE SALESMAN COULD NOT SHOW ME WHICH ONES THEY WERE. THEN AFTER I CHOSE ONE HE FOUND OUT IT WAS NOT AVAIKABLE SO I PUCKED A DIFFERE COLOR. I HAD TO ASK FOR A SALES PERSON AS WELL. TOOK LONGER THAN I EXPECTED SINCE I ALREADY KNEW I WANTED TO BUY A ALTUMA. TOOK OVER 5 hours.

lizabeth01

Jun 23, 2015

Had a wonderful experience with Steve Nguyen! He was very friendly and attentive! He really did his best to make the car buying experience as easy as possible. I would definitely go back to Nissan of Elk Grove when purchasing another vehicle.Thank you all very much!!Elizabeth

Bkbachmann

Jun 23, 2015

Lucy Cortez sold us my new car and was great. We got the price we were looking for and I love my new car! She was upfront and straightforward and my husband and I appreciated it.

Jessica82973

Jun 20, 2015

With the exception of having to wait 90 mins for the finance guy after we agreed on price everything else was fine, Steven was great very informative and professional

raiderguy3

Jun 19, 2015

My wife and I had a great experience at Elk Grove Nissan. All the people we spoke to were very friendly and helpful in every way. I especially liked their prices!!! They do not charge $4995 for dealer prep! Most other dealers do. My salesman Omar Bubakar is the best! He did everything he said he would by phone before I ever laid eyes on him. His manager and the finance rep. were also very helpful. I would not buy a car from any other Nissan dealer!Darold Cornell

lexxmhoyt0112

Jun 17, 2015

I have chose to give 5 stars because the sales men was very helpful and did everything in his power to help my daughter get a car. I'm so great full for sales men like Steve

Samiam66

Jun 16, 2015

Elk Grove Nissan out performs any dealership in Sacramento area. What originally started out as a replacement purchase for my totaled out 2011 Altima, turned into a two car deal. We bought a 2015 Altima SV & 2015 Murano SV. Warren made negotiating a breeze doing it from the confines of my Lazy Boy recliner ( Severely Broken Leg). Making the actual purchase a matter of just coming in to do the paperwork. Brand loyalty is important , This dealership keeps me loyal to Nissan.

Scott S.

Jun 16, 2015

The no pressure approach combined with the fact that you deal with the sales person all the way through the experience without a "Closer" jumping in, makes this the best experience I have had buying a car. Both Garrett and Shai were so kind and patient with us. Vue was excellent at Finance and did not pressure us to buy anything we didn't want. Every option we could take advantage of was presented in a very straight forward way and no pressure to decide one way or another. They really wanted us to find the right car for our family, not the right one for their sales quota. Liked it so much, we came back the next day for our second car.

peg1158

Jun 16, 2015

I do not like playing games when buy a car - I felt Shailene did everything in her power to get me the best deal on my New Nissan Altima, without the games. She deserves a raise :-)

josm.sol4

Jun 15, 2015

I just got a Nissan Juke 2015 at the Elk Grove Nissan dealership and I couldn't be happier. All the staff was very friendly and very patient with my requests and was willing to work with me to get a vehicle a really liked. Maria Angulo and Anthony Ibarra were there with me through the whole thing helping me find the best car I could and Shay to get me a good deal, the financing paperwork was fast and clear and overall I was very happy with my experience here. I would highly recommend this dealership to anyone trying to get a new or used car.

#HAPPY CUSTOMER

Jun 14, 2015

I called to make an appointment and was greeted by Anthony Glover in a professional and friendly manner.He was knowledgeable, patient and answer all my questions. As a result, I purchased a car!Anthony is an asset to Nissan!!!

Suz123

Jun 11, 2015

These guys were the best & we tried others but bought at Elk Grove. Knowledge, helpful and willing to work with us. Excellent experience. We would strongly recommend working with Elk Grove Nissan. Omar was incredible.

ymaanna

Jun 9, 2015

I left with the car I wanted and well within my budget. No hard sell- no heavy handedness. Just great service, tons of effort on my behalf and a can-do attitude! I really appreciate everything!

Mkat85

Jun 9, 2015

The salesman was friendly and quick during the negotiation process. The manager, however, wouldn't even waive the $80 doc fee. Other than that, the experience was as good as it could be considering it's a self serving process to begin with.

jessgil89

Jun 5, 2015

I would definitely tell people to come here for a new car. Everything went great! I had brought my daughter with me and it was very pleasant for her.

tmannintendo

Jun 4, 2015

The employees were very friendly, when I was looking for a car, they gave me different options, when I told them I was looking for only two different models they looked only for the models I wanted instead of trying to get me to get a different one.

Car joy

May 31, 2015

Thank you to Tyler Lu.He did a great job on our recent car purchase.Everything went well.We are satisfied with our experience .Its highly recommended..

Charlie B

May 29, 2015

Every employee I met or passed by while I was at the dealership said "hello" and asked if I had been helped. They were attentive but not pushy and once my wife and I decided on a car, they went into overdrive to get us in and out of the dealership and not spend those interminable hours we have waited on other car purchases elsewhere. We love our new Altima and would recommend this dealership to anybody.

moose

May 27, 2015

Great experience. I will be back to buy again. Bought a nice clean used truck at a decent price. Salesman was nice and informative. Awesome

mbon2009

May 27, 2015

Everyone knows how daunting, yet exciting the task of buying a new car is but Laura and Omar made the experience amazing. They were very accommodating, answered all of our questions, and made us feel at home. We went to other dealerships and the experience was okay, but we were definitely convinced at Elk Grove Nissan. Keep up the great work guys! We are now relieved and happy we found finally found a great car with ease.

Lavell

May 27, 2015

My wife and I exchanged two (2) vehicles for a new 2014 Maxima. This was our 4th new car purchase at Elk Grove Nissan and we received exceptional service from Mitchelle Sonja and Joe Luiz.

daphluna1

May 27, 2015

I just purchased my first vehicle. I had been car shopping for over 6 months and just couldn't seem to find the right one, and I am so glad I didn't because it brought me to Nissan . I got AMAZING service from everyone at nissan but christiana especially she made the experience so enjoyable. Not only that but she found me the best car for my needs . Then in the following days the dealership continued to check in with me to see how I like my car. Not only that but I am already enjoying the complimentary car washes ! Nissan is definitely doing a great job !

iyan_h

May 26, 2015

our sales rep was very helpful. He was professional and very attentive. it was a graet car buying exprience and would greatly consider going back if i need another car.

HarkDillon

May 26, 2015

This was my first time at this dealership. The car purchase was for my wife, and it was her first experience ever with any dealership. As soon as we parked in the lot, we were immediately welcomed and greeted by Mitch. By the time I got in the door with my wife and son, I already had an idea how the car buying experience would be, judging from Mitch's friendly behavior, and overall knowledge of the business. As expected, we were in there for a few hours, but even when we were waiting in the lounge when the car was getting detailed, Mitch kept checking up on us and even brought snacks for my 3 yr old son. Overall, it was a great experience, and Elk Grove Nissan has earned my future business as well, all thanks to Mitch. I'll be calling Mitch, when I am ready for another purchase.

Naseer

May 26, 2015

I worked with Aivy Nguyen and had an excellent car buying/leasing experience. She explained everything to me and worked with me in the best possible way. I was very happy to have her as my sales rep. I give Aivy a 12 out of 10 marks, extra 2 for the professionalism and curtsy.

Susannguyen44

May 26, 2015

I have never felt so comfortable going into a car dealership! Mitchelle was so helpful and kind and he really cared about my opinion and thoughts! Thank you Nissan! Jambert also was a big help! He was very friendly and made my mom feel comfortable as well!

Pathmom21

May 25, 2015

Great service from Elk Grove Nissan sales team knew their product very well excellent service

everett09

May 24, 2015

The service there was great I was vary pleased with Anthony Grove. He was vary patient with me while I was making my disicion between the mazda cx5 and nissan rouge.

fabian

May 23, 2015

Have this dealership a 4 overall was good dealership although a lot of waiting and price went higher up when signing had to haggle a little before signing but I got the car at a fair price

coolguydxr

May 21, 2015

We had a great experience at their sister dealership in the past and when it was time to get a new and larger car we choose to come to Nissan of Elk Grove. They were patient with our needs and provided competitive pricing for our desired vehicle. They made the process of buying a new car with two young children very pleasant. Our sales person worked hard to earn our business. We would recommend the For Any Auto Group to anyone looking to buy a car.

versa/2015

May 20, 2015

Great sale person listened to what I needed very helpful, and straight forwarded about the car that I was interested in great experience. Thank you!! Anthony

kay1943

May 20, 2015

We have bought several cars from this dealership and have had excellent service. This is our first used car and we are having very good service. We needed a second key and they went the extra mile to assist us.

mikkokay

May 19, 2015

last may 9 2015. i brought my 2008 quest there for service to reset the (TPMS). the consultant that i talk to is MARKUS GOMEZ. he called on the phone and said he can not reset the tpms on my van because its just gonna come back in 15 to 20 miles. he said i need to replace one of the battery on the tire TPMS coz he said it might be bad and need to be replaced. he wants me to pay $67 for diagnostics and he said around $300 to replace a battery on it. so i told him dont worry about it ill just get the van back. coz i dont want to pay more than $300 for that stupid TPMS. after two mins i called him back and told him to reset it anyway. and he keeps on insisting and insisting the its no use to do it coz its still going to come back. but i told him ill just deal with it if it comes back. and told him to just reset it anyway. so he rest it and when i pick up the van. he still saying to me that for sure it will come back in 15 to 20 miles. now the van ran more than 300 miles now after 9 days. and the tire pressure guage didnt comes out anymore. all im saying is MARKUS is a shark and wants people to spend more money for things that not needed. he just wants to take your money.. MARKUS gomez shouldnt be trusted when he diagnose your car. i have respect in that dealership and its an awsome dealership. like the dealership coz i purchase two vehicle from them. but MARkUS from service department are ruining the dealerships reputation. MRKUS GOMEZ from service department can be trusted.

Anthonya916

May 19, 2015

It was a really nice experience not stressful as I thought it would be. The salesman was really kind cool and helpful and we El were able to make the deal happen.

gill manny 123

May 18, 2015

Great coustmer service very good staff Anthony is great man I love Nissan Elk Grove deal ership

Rincon,Linda53)

May 18, 2015

Your employee Anthony is an asset to your dealership. He is very helpful & knowledgeable. Your dealership is an awesome place to buy a car & I will continue to be a repeat customer.

RainaM

May 18, 2015

I found a car online at a certain price, and even though they didn't have the price at the shop, they got me as close to that price with the car I wanted. They were both very patient and made sure I was happy with what I received.

Path-Finder

May 17, 2015

John Brooks never disappoints. Great service always. Informs me of what is necessary to be done, what can wait, and how long it will take. I trust him with my Pathfinder. They have my trust.

time for 420

May 15, 2015

Out of there in less than 2 hours.Omar was great. Told him what i wanted and was ready for me at my appoint time.

Car buying experience - Nissan Elk grove

May 14, 2015

friendly staff, our sales person, Tyler Lu is a awesome young man, he really helped us in getting the deal we wanted. very professional and knowlegdeable.

kishflorentino

May 12, 2015

Me and my fiance walked into the dealership just to browse around. Anthony assisted us immediately! He was very prompt and welcoming. he supported us every step of the way and gave us the best deal that no other dealership could offer! I will be coming back for sure to purchase our next vehicle with peace of mind, knowing that Anthony would be there to assist us! Thank you for making us a part of the nissan elk grove family and thank you, anyhony.

Karenfregozo

May 12, 2015

Shay Was super sweet she was very informed on her product knowledge. She made my experience there very fun. I'm definitely buying all my future vehicles from her and recommending her to everyone. Our finance guy was super quick and answered all my questions. Pretty much my whole experience was perfect

CheeseIsTheFruitJuiceNatureIntended

May 12, 2015

Tyler Lu and Christian Cruz were effective and honorable salespeople and did a fine job. My wife did not bite off any of their limbs, which is a lot better than I thought she'd do.

davidjbrady

May 11, 2015

Angelo was a phenomenal auto salesman. No pressure, no haggling, just an honest business transaction. At no time was I uncomfortable during the transaction. I was shown exactly what I asked for, there was no pressure to upgrade any options.

Love2010

May 11, 2015

After a bad experience at Elk Grove Nissan I wrote a review for a young lady who had put a very sour taste in my mouth and turned me off to doing business with the dealership. I did not expect for the management team to reach out to me and apologize nor want to speak to me. I was resistant to contact the management team however Kristean really showed genuine concern so I called him Friday evening with no answer I figured I'd try one last time. Saturday afternoon we spoke and he was very understanding and apologetic he sympathized with me over my experience and really spoke highly about the dealership and truly cared to earn my business. I was hesitant but he reassured me I could work with another young lady there and she would make things right! After speaking with my husband we decided if they care that much to continually reach out to me and show genuine concern then this is a dealership who cares about its potential customers. I appreciate all you have done and I look forward to working with your team soon. Mr Vonderheiden is an asset to your company and if it weren't for him I would have taken my business elsewhere.

22sue

May 9, 2015

I appreciated the friendliness and quick assistance. Did not desire to spend all day shopping and buying; the internet team made it exceptionally easy to prearrange the process and thus saved us a lot of time without hassles or pressure. Omar, you are the best; thank you for your kindness. Sincerely,Susan

stillhopeulthiscarwillrun

May 9, 2015

The dealer Shay Briggs was easy to work with and we were in and out in two hours. I purchased a used vehicle and was very happy. Then about a week later the car wouldn't start. Shay didn't respond to me, but the service dept. checked it out. They said they couldn't tell what was wrong, but it has had the problem again. I thought since it was certified by the dealership, that meant it was in running condition. The car is not a Nissan, but that is the only option this review page will allow. My car is a 2006 Pontiac G6. The price was $8,000, but after taxes fees and licensing it ended up being about $9,000.

Trianna3744

May 7, 2015

This dealer has patients and really takes the time to help you choose your perfect vehicle in a very stress free environment. Shalene is the best

Kmorita

May 7, 2015

I recently purchased a leaf from Omar. He was so helpful and not pushy at all. Would highly recommend this dealer to anyone. Fantastic service!!

BigRed211

May 6, 2015

Last week I was crunching some numbers at home and thinking of ways to lower my monthly expenses. I thought lowering my car payment and getting better gas mileage would help so I decided to get some info at the dealership as I was already headed there for an oil change. Steven Wilcox was lucky to approach me first and helped me find my "little monster", aka my red 2015 Nissan Versa Note. He worked with my budget, got a good trade in value for my Rogue, took me on my test drive, and even got me Diet Coke (in a can). Lol I love my "little monster" and would definitely recommend this dealership to a friend. So hanks for the great experience and Steven I'm glad I could be the "weirdest" sale you ever had. ;)Cheers!Amanda Lee

Saulara1824

May 6, 2015

I would recommend this dealer any day of the week. Omar is a really good salesman and does not push you to buying a car.

nissan

May 5, 2015

Excellant service by Anthony Glover and Vu Huyn. Once i arrived i was met and shown cars that was in my price range and i liked. The over all experiance as Great, i would recommend anyone to go get a car from Nissan.

Shell

May 3, 2015

Buying my new Juke was practically stress free. The sales associate was very helpful. My rating would have been 5 star except the paperwork wait time was too long but it was all worth it because I love my new car!!

jeangray14

May 2, 2015

As a first time buyer, I was a little hesitant about making my purchase. Steve helped me find a great car within my budget. The staff was patient and hospitable to myself and my family. I came with my young daughter and they made accommodations to make her happy and entertained (as we all know it's a day trip at the dealership, especially if you're indecisive lol). Overall, it was a positive experience and I will most likely work with them again in the future. Thank you!

Duffmaster

May 2, 2015

Steven Wilcox and Shailene Briggs have been such a delight to work with! No pressure sales, excellent service, great knowledge! I definitely would recommend this dealership to anyone who is looking for a five star experience! Thanks again for all of your help! Jason Cheung

Nicole604

Apr 27, 2015

I wanted a new car, but couldn't convince my husband to go for an SUV. At the dealership, Anthony was so friendly and showed us several options. He worked with my husband to get a price and trade-in value we could all agree apon. He even gave us and our daughter some pizza that was delivered for the crew because I'm pregnant and needed something to eat before I wasted away. I drive away with my brand new 2015 Rouge and I couldn't be happier. The customer service was key on making us comfortable with our choice to buy. Thank you Nissan and thank you Anthony.

mishvanv

Apr 27, 2015

Upon visiting the first time, the Sales women who greeted us was friendly and was willing to shows all the Rouges we wanted to see and drive, knowing I definitely wasn't in the market to buy quite yet. Upon visiting other dealerships they were very high pressure and did not seem to understand the cars as much. All they could say was "you know the Rouge comes with Apps" When asked what that meant they weren't even sure. Good sell there... haha. The crew at EG Nissan were great and relaxed and seemed like they just genuinely wanted to help me get the car I wanted.

CarolynF

Apr 26, 2015

My first experience was well over 12 years ago when I purchased my vehicle. I had the pleasure to be helped by Khanh Ho, a very kind and wonderful man. My family has purchased a total of 4 vehicles form Khanh and we will not go anywhere else. He treats us like family and has always taken care of us. Now I am back to trade in that vehicle I purchased from Nissan those 12 years ago. Once again, Khanh has worked his magic, love this man, like family! Nissan of Elk Grove, by far has the best crew around. So before you make your final purchase, make sure to give them a try. You won't be disappointed.

Qualkel

Apr 21, 2015

I really liked this dealership and Steven he was on the top of his game. I felt right at home. I think I was in out of the dealership in an hour and half which is unheard of.

JSax489

Apr 19, 2015

I went to Nissan of Elk Grove to check out a few cars I found online. I never felt pressured by the staff or felt as though they were trying to force the car on me. They pretty much let the car sell itself. I'm very happy with the purchase of my 2014 Nissan Sentra and would recommend anyone come to this dealership. I had the pleasure of working with Steven Wilcox and I would personally say he is the best car salesman I have ever dealt with. As far as the financial team I worked with Jambert Corpus and Joe Luiz. They were both very helpful in presenting my financing and warranty options. Overall a great experience!

Lisette19

Apr 17, 2015

Much better then going with my credit union. Fast service but I wish I would have paid attention to the prices of the extended warranty.

DrDDP

Apr 15, 2015

I was very impressed with Nissan of Elk Grove. All employees appeared happy, cheerful, enthused and helpful. There was a positive "buzz" at the dealership, and they genuinely seemed intent to provide good customer service. My used Nissan Leaf was a low-miles lease return. The buying experience was positive; the price was good. The interaction with various personnel was professional, courteous and prompt. I give this dealership 5 stars as my rating.

Luck07

Apr 14, 2015

Not sure on where to begin to write this as I have much to say but would like to keep it nice and short. We came here just to look around and ended up getting two brand new cars. ( Sentra and Altima). As soon as we entered we where greater very warmly by everyone on the sales team and offered refreshments. Steven Wilcox introduced himself and told us he would be more than happy to help us if we needed anything. Through out the whole time we did not feel like we being harassed by Mr. Wilcox and felt as if we were being treated like a good friend of his. He made sure we were aware of there deals and specials and listened to what we wanted and what we did not. And 4 hours later I had my car. After my deal was closed my partner decided to see how a Altima drives and ended up falling in love with it and once again with the help of Mr.Wilcox we had our sale done. We felt very comfortable the whole time and did not at all felt as if we were being taken advantage of. I would definitely recommend him as well as everyone else at this dealership.

Beth108

Apr 14, 2015

I gave this dealership a 5 star rating because the overall experience was awesome. I was a bit nervous about making such a big purchases for the first time. But with the help of Zandro Cara I was able to move forward with confidence and certainty. Zandro was patient and helped me find the car I had been looking for with in my budget and with a low interest rate. He was walked me threw the entire process & was promtu answer all my questions which enable me to feel confident and happy with my purchase. I will defentily be making all future vehicle purchases with Zandro at Nissan Elk Grove.

Freddieb

Apr 13, 2015

The customer service was outstanding and I had a great experience. Zandro was professional and polite and he went above and beyond to insure that I would be satisfied with my purchase. Joe, in finance, was very professional and made the final purchase of my new car seamless.

ruiz123

Apr 10, 2015

The customer service was great. Everyone was ready to help us out and they were all so friendly. They really took their time to assist us.

LOU1943PET

Apr 9, 2015

Ming Han is such a pleasant person to talk to. He handled the transaction in a smooth/professional manner. I will certainly recommend him to any of my friends and relatives. Ming gave me a great orientation of the Nissan/Sentra I bought and even offered my old car back to my house. Ming is an excellent dealer to deal with and Nissan should be proud of having Ming on their staff.Thank you,Pet AlcairoP.S. Ming's picture is not shown below.

J. T.

Apr 8, 2015

My husband and I were very impressed with the service we received. Ming Han was very patient and understanding, through the test drives and questions we kept asking him. It was a big purchase for us and he completely understood that, no pressure at all. Then when we found what we wanted, Steve Nguyen was a great help. We worked out a great deal, no pressure from him. I appreciated everyone's help. I do not remember the name of the man we signed papers with or the man that went over the car with us. But, they were just as friendly and understanding. We love our new Sentra and would recommend Elk Grove Nissan if your looking for great service and value.