Nissan North reviews

Dianacnp

Jun 24, 2016

I called for an appointment because I kept getting calls from the dealership reminding me that I needed to come in. When I spoke with Kendall Smith he said that there were appointments for the same day or next day available. I told him I would bring my vehicle in at 7:30 am the next day. After looking at my last visit he said I would probably just need an oil change. When asked, he said it would take 45 minutes to an hour.I showed up at 7:25 am and there were three cars ahead of me. After being told by a different technician that the wait would be one hour to one hour and 15 minutes, I brought up what the K S moth tech had said the day before. It didn't matter what was told to me yesterday; the wait would be longer. I said that (the service department) needs to communicate better. The tech I spoke with the day before said that he never said that I had an appointment; he said he told me on the phone that oil changes are first come first serve only. I strongly disagree. I was encouraged to bring my car in either the day I called or the next day. At no time in our phone conversation was I told that I would have to wait longer than 45 minutes to an hour. At no time was the phrase "first come first serve" mentioned. Just be aware of this when you bring your auto in to this dealership for service.

Alicia

Apr 22, 2016

After going to a dealership and dealing with a high pressure salesman, Jon Gray and the staff at Nissan North was such a breath of fresh air. Jon took his time and listened to what I wanted, he never rushed me or pressured me. It was such a wonderful experience because he was so personable, laid back, and funny. Then once we found the car I wanted the loan process, paperwork, and finalizing everything was a breeze! Not only that but they got me a better interest rate than the other place I looked AND gave me more for my trade-in. Jon and everyone at Nissan North truly went above and beyond in every aspect.

AStayonovich

Apr 21, 2016

After going to a dealership and dealing with a high pressure salesman, Jon Gray and the staff at Nissan North was such a breath of fresh air. Jon took his time and listened to what I wanted, he never rushed me or pressured me. It was such a wonderful experience because he was so personable, laid back, and funny. Then once we found the car I wanted the loan process, paperwork, and finalizing everything was a breeze! Not only that but they got me a better interest rate than the other place I looked AND gave me more for my trade-in. Jon and everyone at Nissan North truly went above and beyond in every aspect.

VlVNewCars

Nov 28, 2015

We went there to make a purchase of 1 vehicle (Altima) only and ended up buying 2 from them (Altima and Pathfinder), Biggest reason behind the purchase is the way they operate, (Just so you know we also went to 2 other dealerships in this area) by that I mean no pushy sales tactics, Guys (Gabe, Jeremy and Scott) were very transparent during the whole process, Listened to our needs and worked with us very patiently. Their dealership showroom is also very nice with great entertainment area (including food) that our kids really enjoyed, it is very important feature to have for families with kids. We are very satisfied with the dealership and will definitely recommend to anyone who is looking to make a new vehicle purchase. I hope it helps, Thanks.

Siva Yellapragada

Aug 28, 2015

I purchased a 2015 pathfinder and I worked with Bob and Wally. They did spend a lot of time with me be it during test drives or discussing Nissan in general. At no stage I felt I was being pulled/pressured into buying one. They had a genuine curiosity to help me and ensure I walk away happy with the deal. Its an open secret that one is ready to spend the money when searching for a new car. But Nissan North management and Sales worked in a way it felt like win-win. Other's I worked with were Tyler and Eric. Special mention to their support. Never seen a finance services manager ( in this case Eric) work with customer and explain different scenarios where the cost of ownership could be lower. I am pretty positive that if you made your decision to buy Nissan , you must safely consider that Nissan North is the BEST place. I had seen other dealerships which told me I was wasting their time 30 mins after purchasing the vehicle when they were asked some questions on certain things.

RAD

Aug 20, 2015

We had such a great experience, but our salesman Brian Hilyard was the BEST! I called right before closing and he didn't rush me or anything. In fact, he gave me his cell number and ended up taking the information for the vehicle home so that he could help us after hours. He was with us every step of the way and was so honest and informative, that he is a big part of the reason we bought the car! We took a test drive and an issue came up, and there wasn't any question of them taking care of it before we bought it. We just felt very safe and well taken care of by everyone. They have a great little play area for the little ones, and even snacks are offered for while you wait. I just can't say enough good things about Brian and the dealership! What a great group of people! If you're in the market for a car, save yourself all the hassle and headaches and give Brian a call! You won't regret it!

J and D Gerst

Jul 19, 2015

It's been 11 years since we purchased our last car. We had never been to a Nissan dealership nor owned a Nissan but decided last week to stop in at Nissan North and check out a Rogue. BEST DECISION WE COULD HAVE MADE!!!! We expected the "Typical car salesman" but much to our surprise, we were greeted at the door by JASON PETERS.....a NICE GUY who let's you decide if you want to buy a car!!!!! Jason was helpful, knowledgeable, courteous and made sure we knew of every discount available to us. All of this after they were short staffed and he had been running around looking for OUR dream SUV in 90 degree heat!!! After finding our SUV and completing our paperwork, Jason took us on a tour of the service department, showing us exactly where we would pull up right to the bay doors for our future maintenance needs and gave us business cards of the people who head up the maintenance department. Once our vehicle had been washed and fueled, Jason walked us through the entire process of setting up our Bluetooth and showing us where and how every feature and display worked--AWESOME!!!! Tyler who is the general manager was just as pleasant and down to earth as Jason. I truly believe this dealership to be THE BEST if you want to to meet great and honest people!!!! Anyone who wants to buy a car as opposed to being "SOLD" one will be beyond satisfied and will be SOLD on NISSAN and Jason PETERS. Thank you for the awesome experience Nissan North. Joe and Darin Gerst

Happy Drivers

Jun 30, 2015

Fantastic customer service experience working with Mark Benver and the team at Nissan North! The Nissan North team turned what was a stressful process into an enjoyable experience! From the beginning of the process to the actual purchase, the everyone was helpful, and very personable. Initially I chatted with Rebecca about various models on http://www.nissanofcolumbus.com, and then set an appointment through Holly. Both ladies went out of their way to be helpful, responding quickly in a professional yet personable manner. Due to multiple reasons, my husband and I were under a stressful, huge time-crunch to make our purchase the evening we stopped by. The bank we did our financing through closed at 7PM, and we both did not get out of work until 5:30, giving us a mere hour and a half to drive in rush-hour traffic half-way across town to the dealership, view the vehicle, and complete the entire purchase (not an ideal situation). My husband dropped me off at Nissan North so I could handle the details there, while he quickly drove to our bank (trying to make it before they closed) to handle the finances on that end. After I explained our unique situation to Mark, he quickly assessed the needed process, and calmly expedited everything even going so far as to personably call our banker and speak with them on our behalf (with our permission since he knew my husband wasnt going to make it in time), faxing and personally texting everything needed over to our bank and obtaining the essential information for our purchase that evening. After Mark gathered all the needed documents, we relaxed while he finished up the paperwork for us. So easy! Due to Marks fantastic customer service, professionalism and promptness we were able to purchase our car that evening! So very thankful that the entire team at Nissan North was able to turn what we thought was impossible request, into a reality! Highly recommend!

HappyDrivers

Jun 29, 2015

Fantastic customer service experience working with Mark Benver and the team at Nissan North! The Nissan North team turned what was a stressful process into an enjoyable experience! From the beginning of the process to the actual purchase, the everyone was helpful, and very personable. Initially I chatted with Rebecca about various models on http://www.nissanofcolumbus.com, and then set an appointment through Holly. Both ladies went out of their way to be helpful, responding quickly in a professional yet personable manner. Due to multiple reasons, my husband and I were under a stressful, huge time-crunch to make our purchase the evening we stopped by. The bank we did our financing through closed at 7PM, and we both did not get out of work until 5:30, giving us a mere hour and a half to drive in rush-hour traffic half-way across town to the dealership, view the vehicle, and complete the entire purchase (not an ideal situation). My husband dropped me off at Nissan North so I could handle the details there, while he quickly drove to our bank (trying to make it before they closed) to handle the finances on that end. After I explained our unique situation to Mark, he quickly assessed the needed process, and calmly expedited everything even going so far as to personably call our banker and speak with them on our behalf (with our permission since he knew my husband wasnt going to make it in time), faxing and personally texting everything needed over to our bank and obtaining the essential information for our purchase that evening. After Mark gathered all the needed documents, we relaxed while he finished up the paperwork for us. So easy! Due to Marks fantastic customer service, professionalism and promptness we were able to purchase our car that evening! So very thankful that the entire team at Nissan North was able to turn what we thought was impossible request, into a reality! Highly recommend!

Paula J

Jun 3, 2015

I absolutely can not say enough good things about my experience here. I have leased a 2015 Nissan Rogue. I am so fortunate that a cold call to the dealership landed me Jason Peters! He immediately answered all my questions with great detail and gave me his contact info and schedule. Once I arrived he we went over the features of the car, introduced to me several management staff and gave me the car to run some errands. A few days later they gave me the car to drive overnight and the next day I signed my papers. Jason was just amazing and the whole process was so easy. Every time I was in the show room the general sales manager Tyler always stopped to see how my experience was going. I just can not say enough good things about Nissan North and their staff. Ask for Jason Peters and you are sure to be in good hands.

william

May 22, 2015

I found this unit on cars.com and inquired about it. I decided to drive from kentucky to this dealership because of the professional attitude of my contact at the dealership and the car that they offered. I could have gone to many other nissan dealerships that were a lot closer to home, but i made the right choice. The gentleman that i worked with was John Gray. His approach to the car business is refreshing; he let the car sell itself and provided professional and very helpful info along the way. Negotiations went smoothly and John took time to show me all of the bells and whistles on the maxima. The car was loaded with the sv and premium packages and after driving cadillacs for many years i am one who appreciates the many options that this car offered. John had the car prepped for my drive home, and even took the time to program my navigation to make the drive home more enjoyable. I could not have chosen a better dealership and my sincere thanks to John, Scott and the rest of the staff at the store for a very very pleasant buying experience.

North Fan :)

May 13, 2015

Me and my wife were looking for a used car. Our first car together as a couple. After going to Beyers, Rikart, Germain, we finally stumbled upon Nissan North. We found a car in really good condition with very low mileage so we decided to check it out. The first thing I noticed when we walked in was how respectfully we were greeted by their staff (Jason Peters). He did not judge us by our looks or race and gave us full attention. We felt welcomed. My wife asked for a test drive on the freeway and there was no problems with that either. Peters knew his stuff and knew what he was talking about all the time...apart from the silly jokes, which he does tend to go a little over board with (Not a deal breaker in any way though). Its refreshing to see a sales personnel like Peters who loves what he does. So after spending almost 3 hrs in the dealership we managed to trade in our old car for a better one. The paperwork was relatively easy and was handled in a very professional manner. Heck we didn't even have to go to BMV for transfers as they took care of that too. I think it was one of the best decisions ever to buy a car with them. I would definitely go back. Thank you.

Giussepie

Apr 26, 2015

Sales staff is super friendly, knowledgeable, and best of all--not pushy. The entire process was a breeze. Would definitely recommend.

Brian

Dec 28, 2014

We recently purchased a 2011 Nissan Maxima and had a great experience. Kudos to our salesperson, Mike Kaufman.

Alicia S.

Nov 26, 2014

On October 22nd, 2014....Brian Hillard Sold Me My Forth Nissan!!! BUT...This one was my First Nissan Maxima..I have owned 3 other Nissan Altima's before...An only one of them was Brand New when I bought it....This Time I Traded in my 2009 Range Rover Sport Supercharged fully equipped with the Chrome Asante Package...FOR a 2014 Nissan Maxima Sport.

Doug

Nov 26, 2014

i bought a 2012 GMC truck from Nissan North.Salesman Jason Peters was a great person to deal with and very helpful with the whole process.Very pleasant experience.The dealership has a very nice group of people working there and very friendly.Also have very clean selection of vehicles to choose from.HIGHLY RECOMMEND!!!!!!!!!!!!!!!

echump1

Nov 16, 2014

I scheduled a test drive, when I got there it was ready in front, running and warm on a very cold day. The internet specialist was very friendly (and an OSU Buckeye like me). Jon Gray was my sales guy, ask for him and you'll be in great hands. These guys are so professional, friendly, and fun. They made me a helluva deal. I had a super experience and hope this encourages you to visit Nissan North. I promise you won't leave disappointed.

Ryan & Gina S

Sep 12, 2014

I began shopping for a low mileage Nissan on the internet, my search led me to Nissan North. I made contact with the dealership and worked with salesman Drew Sells. Drew took the time to discuss the deal and lay the ground work over the phone as I didn't want to drive the 3 hours until I was confortable that we had at least exceptable parameters of a deal in place. Others I contacted did not want to do that for me. I very much appreciated the straight forward professional approach. Once we took the Saturday to travel to complete the deal, I was very satisfied with the service I received, no suprises due to Drew's preparation. I will drive for a good deal and I'm glad I did. We love the vehicle and enjoyed the experience purchasing from Nissan North. I would definatley recommend checking them out.

Scott Sterritt

Sep 12, 2014

After endless hours of online research, I dismissed the (ultimately) false claims of 'great deals' and 'competitive market pricing' made by dealerships much closer to my home and decided to make the 110 mile drive to Nissan North to see a 2011 Murano. I had previously contacted the dealership via e-mail and when I arrived, there was a pre-printed record of my interest in the vehicle advertised. I was promptly greeted by Senior Sales Consultant, Jon Gray who proceeded to thoroughly and knowledgeably demonstrate all of the features of the Murano then accompany me for a test drive. When we returned, my trade-in had been appraised right in line with valuations readily available on the internet. I agreed to the deal, Financial Services Manager, William Joiner worked to provide the best financing options, I signed and was on my way back to Cincinnati. Over a span of 40 years of researching and purchasing new, used and collector cars, I would place my experience with Nissan North very near the top.

Ousman

Aug 24, 2014

I could not have asked for more, Jason Peters went over and beyond so i drive off with my 2009 Toyota Corolla, he is a great sales associate and a person. I did't believe i could test drive and drive home with my car the same day, Jason truly made my day. The facility is very clean and everyone is friendly too.

Gary and Cheryl

Aug 21, 2014

Plainly said, my wife and I had the most enjoyable car buying experience we could have hoped for today ( Wednesday August 20th 2014),led by sales associate Jason Peters and backed by Nissan North's sales manager Tyler Baird. We have always approached a car purchase with trepidation due some past experiences my wife had to endure. And to be totally candid, we were not 100% sure we were going to purchase, as we initially thought that the 2014 Nissan Maxima we ( okay, mainly I ) had our eye on could be out of reach of our budget. However, Jason was a breath fresh air in both of our eyes... considerate, candid, knowledgeable. We shared honestly our interest yet concern, and Jason and the entire dealership team worked with us to get a price we could budget appropriately, and last but not least found us an outstanding car with the features we most desired at an EXCELLENT value. I will say that while the monthly payment ended up being about $30 more a month than we would have preferred, at the end of the day my wife and I determined that the overall value we were receiving was WELL worth the extra expenditure. The bottom line of this review is, assuming you as a car buyer put in the homework, have any Nissan in mind, and are candid with your sales associate, you will be well rewarded for shopping with Nissan North and with Jason in particular,

MAZ

Aug 16, 2014

I met Jason Peters less than 72 hours ago after a 10 year long relationship with another unnamed Nissan dealership on the East side of Columbus, and I could tell within 20 minutes of my discussion (and a quick pass at numbers) that Columbus Nissan North was an honest and reputable dealer seeking new business and the desire to develop long lasting business relationships from loyal Nissan customers. With that being said, Jason Peters quickly identified my needs and more imporantantly cut throught the red tape and got to the bottom line. From Jason Peters on through (including the sales manager, gm, and service) everyone was generally gracious and sincerely appreciative of my business. I am very grateful for the team at Nissan North in Columbus, thankful for my new 2014 Murano, and am looking forward to obtaining more vehicles from this dealership for years to come! Way to hit a grand slam Nissan North Team!

Own3Nissans

Aug 15, 2014

Honestly there were initially some issues both with sales and service departments. HOWEVER, ultimately the staff worked with me (and worked hard) to make sure that I had a positive experience all the way around. It was nice to see follow through and sincerity with working to truly make sure I had a good experience. Bought my used vehicle here and had it serviced here. Great follow through on customer service. All of the staff is exceptionally friendly, too, which is nice.

Laura

Aug 13, 2014

I recently purchased a 2012 nissan altima from your dealership! I worked with Jon Gray and I must say that he made this experience one of the best I have ever had! I told him what my budget was, what kind of vehicle I liked and he had it narrowed down to the one I bought within 30 mins or less! The finance department was amazing!!!! Thank You so much Nissan North and especially Jon Gray!!!!! Laura Miller

Tim Trautman

Aug 8, 2014

Thanks to Nissan North and especially Brian Hilyard for a great buying experience. Brian's non-pushy approach with knowledge and personality is awesome. Showing up on his day off to fit my needs went over and above in my eyes. LOVE THE CAR - LOVE THE SERVICE ! Can't wait to visit again soon to purchase for my wife.

Heather

Jun 26, 2014

I spent most of my afternoon Monday looking at various dealership around Columbus. I ended up at Nissan North with my 8yr old daughter in tow. Jason Peters approached us, asked me what I was looking for and asked me what budget I was working with. Being a single mother of 2, it wasn't much. Jason worked with me to find exactly what I was looking for to accommodate my growing kids along with keeping me in my budget. After all was said and done I left with a Nissan Rogue with every bell & whistle I was looking for.

I love my Volks CC

May 16, 2014

I purchased a car from Brian Hilyard this week and the process was straitfoward and easy. I will be back to Nissan/North when it's time to buy another car. I showed up late in the evening and everyone was outsatnding to work with. If anyone stops in at Nissan/North I recommened that you ask for Brian and you will be satisfied with your experience at Nissan/North.

Dave G.

Apr 29, 2014

By far the best car buying experience! Great sales staff, they were easy to talk to and do everything right. When it came time for paperwork, everything was streamlined and only took about 5 minutes. I will be back soon for a car for mom!

matt323

Mar 17, 2014

We bought a certified pre-owned 2004 Ford Focus from Nissan North on December 20th after my college student daughter was in an accident and her previous car could not be repaired. She was excited about the new car but her father told her it had some front end issues so if Nissan North would sell it to her for less than the listed price of $4000, she could buy it and he would fix it. Amazingly, they did reduce the out-the-door cost to $3500 and we were very happy! We were very happy, that is, until the car did not start 3 days after we purchased it. We were having below 0 degree weather in Columbus so we thought that was the problem. It continued to not start, so, after jumping it a few times, we bought a new battery. That did not work so my daughter learned how to un-hook the battery when she went to school or work. Then we bought a jump starter so she could stop un-hooking the battery. After 3 weeks of dealing with it, we took it back to Nissan North and they readily agreed to test it. We have had the car now for 3 months and Nissan North has looked at it twice. The second time they kept it for a week and they can find nothing wrong. They mentioned taking it to Ford and letting them look at it but did not follow through with that. Then they said it was the battery terminals and said they replaced them. In reality, they only replaced one side. My college student daughter now has to carry a jump starter with her at all times. Today she is out of state and cannot start it or jump it. My problem with Nissan North is that we bought the car as is but expected to be able to actually drive the car. A car cant be driven if it cant be started. Nissan told me on 2/24/14 that they were escalating the issue to another manager and they would get back to me. That was 3 weeks ago and I have not heard a thing. I even asked my husband to sell the car and he said he refused to sell a car with a known problem to someone else. Although that is what Nissan North did to us. If they were not aware of the problem while they had the car, the previous owner obviously did know it so it should be Nissan Norths problem as a major car dealership and should not have been dumped on a 21 year old college student who is just trying to go to school and work. We went from being excited about the car to not even liking to drive by Nissan North because, like any parent, I just want my daughter to have a reliable car to drive and she has had to resort to having to jump start her $3500 car almost on a daily basis. I am very appreciative that Nissan North agreed to look at the used car in the first place but have determined that since they bought a car with a major mechanical issue it should not be our problem and they should take the responsibility to resolve the issue.

PrameshAryal

Jan 25, 2014

I called in to schedule an Appointment for my Nissan Rogue 2008 which is making an engine sound. The guy who picked up the call at Service Center (Saturday 01/25/2014 8:12 AM Eastern Time) said he has no available time before Tuesday; which is fine. Since I work on weekdays, I asked whether an appointment on next Saturday or any other weekend could be available. He flat out said 'No'. Then when I said thank you, I will have to look somewhere else - he said Ok, and then hung up as if he did not care. He did not even make an effort to accommodate the timing or offer an alternative. He was like, I am the boss, I do not care what your constraints are; either my way or highway.

theadocj

Jan 2, 2014

My wife and I went in looking for an Altima with certain features and packages. Mark met us and listened to what we were looking for then grabbed the car from inventory so we could look at and drive it. We got exactly what we wanted, and I feel we got a really good deal on it compared with what we've seen online. My wife is 8 mos pregnant and they expedited the process as much as possible so we could get out of there and get her some lunch! This is the second car I've bought from the dealership and I would continue to go there if Nissan keeps up the quality in their cars and trucks.

Tibbs0987

Nov 27, 2013

I worked with Jon and partners to get my 2013 Altima. It was exactly what u wanted and more. This dealership does not try to make you buy things and force the Add-ons and warranties, although they are great deals. Go to Nissan north they have the best certified used cars. Mine was sooped up, certified and only 8k miles.!!! I love it

Alexander Brown

Nov 9, 2013

I would highly recommend Nissan North and any of their representatives. I worked with Jon Gray, who was incredibly helpful throughout the entire buying process. Everyone else that worked there was friendly and helpful as well. If you need a new or used car, these guys will take care of you. Ask for Jon Gray and you can't go wrong!

rh

Nov 3, 2013

Thought you should know. I recently purchased a 2004 Odyssey and have already put $900 into it since the sale 2 weeks ago. Come to find out the brakes that I asked specifically about and was told were fine needed replaced (rotors and pads on both axles) and the transmission seal was broken and leaking. I am a little disappointed that these issues were not addressed before putting the vehicle up for sale. I know I purchased as is but I did so under the impression that the brakes were safe and the transmission was not leaking.

RM

Oct 21, 2013

Advertised vehicle was not available. Person on phone asked too many question while knowing that vehicle was not available.

RSalmans35

Sep 26, 2013

Just recently leased a 2013 Nissan Sentra for Nissan North and it was the best experience that I have ever had at a dealership. Jason Peters. is a very knowledgeable sales person, I highly recommend him if you are in the market for a new vehicle, he answer every question I had in detail. He also worked hard to get me into a car that matched my wants list and fit into my budget. Jason gets an A+ in all categories and ever other Nissan dealership out there should take notes from Nissan North in how to do business. Thanks Jason and Nissan North.

RondaG

Sep 16, 2013

I purchased a 2012 Nissan Altima in August 2013. It had a scratch on the back bumper they agreed to fix when I purchased the vehicle. Not only did they give me a 2013 Nissan Altima with less than 200 miles to drive while my car was getting serviced, but they also delivered my car to me when it was finished. That may not seem like much, but I was 35 miles away at a hospital while my mother was in ICU. Kas Jeffries didn't give it a second thought. He delivered the car to me...on his birthday no less! I can't recall ever getting that kind of service from a dealership and it won't be forgotten! I would recommend Nissan North for the excellent work done to my vehicle, and most of all for the service given to me as a customer.Thank you!

Karetha Stearns

Sep 12, 2013

The folks at Nissan North were wonderful! Our salesman, Jon was so helpful in assisting us in choosing an appropriate vehicle for our needs and in our price range. He was so informative about the car that we purchased. I was especially impressed how he conducted the test drive so that we could really see what the car could do and not do. Thanks so much, Jon! The man in the financial office was also very helpful and took his time to make sure we understood everything. He was so honest and straightforward about the various aspects of the purchasing process. Thank you so much!!!

Olivia Mendoza

Aug 20, 2013

I recently Purchase a 2013 Nissan Sentra from Nissan North. I could not be happier. Jason Peters and the entire staff made the whole process pleasant. Jason really took the time to explain everything to me which I really appreciate since it was my first time buying a car. He also took the time to make sure that everything was set up and ready for me to drive that day. He was extremely personable which made it easy to ask him questions and relay what I wanted. Not only was Jason personable but the whole staff of Nissan North was wonderful. I would definitely recommend Jason and Nissan North to anyone who wanted to purchase a car. I want to thank everyone at Nissan North for making my first time buying a car a truly great experience.

Loretta Baytops

Aug 15, 2013

I recently brought a 2010 Maxima that I dearly love. My sales person was Jason Peters who did a wonderful job in helping me find the right vehicle. I would like to give me a big thanks for all his help. Jason was great and very thoughtful to my needs. I was going on vacation to my family reunion in New Jersey on Friday. I did not want to drive my old vehicle so I was in a time crunch. I've been to about three car dealerships and was not happy with happy with either the vehicles or the price. Hook up with Jason on the Tuesday and was the the best move I could have ever made. I found the right car for me with the right price. Purchase the vehicle on Wednesday and on Friday was on my way to my reunion. I would definitely recommend Jason to my family and friends for the purchase of a vehicle. So again Jason thank you for all your help in the purchase of my new vehicle.

Jay P.

Aug 7, 2013

We recently purchased a car for my daughter from Nissan North. Jason P. was our sales person. He took care of us and treated like his most important customer. As we were in the time crunch, he was very accommodating and sensitive to time restrictions. He kept on asking if we needed anything while we were going through the paper work. If I were to buy another car, I would definitely look for Jason at the Nissan North. Thanks.

The Ghost of Leslie Neilson

Aug 6, 2013

I recently Purchase a 2010 Nissan Maxima SV Tech and Premium Package from Nissan North. I could not be happier. Jason Peters and the entire staff made the whole process so easy. They didn't have the car I wanted to see on their lot but went the extra step to make sure they could get it there. When i came back t look at it it was shown exactly as promised. Perfectly cleaned and detail. I can't say that for some of the other dealers I visited. The car actually looked better in person than any of the photos shown on line. Again, I can't say that for some of the other dealers I visited. The entire purchasing process was easy and a pleasure. Best of all the sale price was considerably lower than any vehicles I looked at other dealers, some with lesser trim packages. I would highly recommend Nissan North to any of my friends looking to bu a Nissan or used car!

Rachel T.

Aug 1, 2013

I would like to give a big thank you to Jason Peters and the rest of the staff at Nissan North for providing me with an exceptional experience getting a new car on Saturday. This is the second car I have obtained from Nissan North in the past three years, and I will continue to return to them in the future!! Jason also assisted with my previous experience - go see him if you are looking to buy!

Thankful and greatful!

Jul 25, 2013

I recently bought a used 2010 Nissan Altima. I found the Altima with the price I was looking for online. I went to the dealership and Jason Peters was the salesman that helped me. I took a test drive, didn't feel comfortable turning right out onto the busy street so he took me to a parking lot and took me around the back roads til I was comfortable on the busy streets. I had a special situation with how I could get money. A situation most of the people I talked to there had never experienced. He was a huge help and was very patient to help me through the process. Jason was one of the most helpful salesman I have ever dealt with. Much better than my previous experience of Germain Nissan. I would take my car to Germain Nissan to get it worked on but of I ever wanted to buy another car I would definitely go back to Nissan North.

Tracy

Jul 25, 2013

Nissan North made the car buy experience a lot less painful, in fact, ENJOYABLE! I love my new car. Thanks :)

Lori Koester

Jun 28, 2013

Larry Woods is a wonderful salesman. He went over all the details and answered every question I had. He is very patient. I would definatly recommend him and Nissan North to anyone I know. I absolutely love my car. Thank you Nissan North & Larry Woods.

Brian

Jun 27, 2013

After a couple months of searching for the perfect car through Autotrader and CarMax, I found a great 08 Nissan Rogue. We came to Nissan North to simply test drive it, but with the fantastic service, especially the help of Jason Peters, one of the wonderful salesmen here, we ended up leaving the lot with my brand new car! There was nothing to dislike about this place: the service all the way through was friendly, helpful, and very detailed. I really liked that I was a part of every step of this. It was great experience, and one I would highly recommend to anyone interested in a quality car purchase.

Kelly Marsh

Jun 25, 2013

I have bought 2 cars from Larry Woods at Nissan North and my son has bought a vehicle from him. He is so awesome!! Best car salesman I have ever met! He was so helpful guiding us to the right vehicle. My family and I are now a Nissan family!! Thank you so much Larry for all you do!! We will never go to anyone else for our needs!! So happy with our vehicles. We are loyal to you and will recommend you to all our friends and family!!

Joe Miller

Jun 21, 2013

Bought a used 2010 Lincoln MKS from Nissan/North. The salesman (Jason Peters) was both friendly and helpful. Never really felt pressured. In fact I advised them that I had 4 or 5 other vehicles I would be looking at before my decision. After my search I came back and bought the vehicle. Jason advised me to drop him a line or come back and he would help me with any questions or problems. I did just that and he helped me hook up my primary and secondary Sync phones. I have been very happy with my decision.

Lori Koester

Jun 21, 2013

Let me start by saying Im hearing impaired so buying a car is a little bit more difficult for my salesman than normal. My car had broke down and I told the girls at work about it and said I was looking for a Chevy with cheap payments. They had recommended Nissan North & Larry Woods. So we got online, checked the inventory, and printed off a picture of the White Chevy Malibu. I immediately wanted it. I told the girls to call and see about the car. The next day I was working at my job (30minutes away from the dealership) and Larry Woods (my sales associate) showed up at my work with the car i had just seen in the picture. I fell in love with it at first sight. I didnt even have to go the dealership, as I had no transportation. He brought everything to me.It was nice for him to go above and beyond for me. Larry was so helpful and patient. I'll never forget him. I just smile whenever I go driving. Thank you so much Nissan North & Larry Woods. I will definately recommend the dealership and especially Larry Woods. Thank you Thank you Thank you!!!

Carol

Jun 19, 2013

I totaled my previous car in an accident. I wanted to pay cash for this one but did not have all of the funds available yet as the payment from my insurance had not yet come through. They were willing to take a deposit and gave me several weeks to pay the balance off. The salesman Jon Gray and Mr. Dillon the financial service manager made the process flawless and simple. I was able to get the exact car I wanted for a great price. I would definitely do business with them again, and would recommend this dealership to anyone I know.

Ellen Paulson

Jun 8, 2013

I was looking for a white, certified, pre-owned Altima with low miles. There was nothing available in Michigan, so I expanded my search. I found exactly what I was looking for at Nissan North. Senior Sales Consultant, Jon Gray made the whole trade in process quick and seamless! Jon even had 4 tire pressure sensors replaced before I arrived because he knew there was a recall on them. I will not only go back there myself, I would definitely recommend them to a friend. It was definitely worth the trip!!

THE Shepdawg

Jun 5, 2013

Senior sales consultant, Jason Peters was awesome! My husband and I were not sure exactly what we wanted going in. He helped us make the best decision for our future family needs. He was very easy going and understanding. He made us realize driving a minivan wasn't too bad after all! ;) I would highly recommend this dealership and Jason specifically!

MattAmandaShock

Jun 2, 2013

Overall our salesman, Tony Garver, helped us find a vehicle that fit our budget. We even caught him washing the car HIMSELF! Awesome service. We'll definitely do business there again!

ljbsaleen

Jun 2, 2013

Drove 600 miles to buy the car. Car was not cleaned properly. I expected more from this dealer and was very disappointed. If my wife didn't like the car so much, I would have walked. I will never buy a car from this dealership again.

Edward Van De Water

Jun 1, 2013

I leased a Nissan Altima one year ago, and was so impressed with the service I got, that Nissan North was the first and only dealership I considered when it came to leasing another car. Larry Woods sold me the Altima a year ago, and I was so impressed by his honesty and professionalism, that I was very confident in working with him again when leasing another Nissan. My wife and I now are a two-Nissan couple. We have an Altima and a Rogue. I would not hesitate to recommend Nissan North, Larry Woods, and the entire Nissan North Team to my family and friends.

DINAKARAN AMBIGAPATHY

May 7, 2013

I have bought my first car Nissan Versa, recommended by my friends, at Nissan North. The car is awesome, smooth, spacious and have all latest tech features in it for the great price affordable by a normal waged person. When I went for my first service [oil change + car wash], I was given with a warm welcome and was clearly explained with the service details by Nissan North staff. As I had bought the service maintenance plan, my car was well serviced and washed cleanly for no extra money and in the meantime I was given with refreshments and had a leisure time with internet connectivity. overall a very good service from Nissan North and I would recommend to my friends.

Ed

Mar 23, 2013

The service manager and especially James repaired my 350Z in a professional and timely manner. Thanks to Nissan North I can enjoy my car again.

Kim

Feb 11, 2013

Very Helpful. Did not feel like I was being lied to and told things needed fixed just so they could make money.

SentraDriver

Feb 6, 2013

I bought my '02 Sentra a Nissan North and have had their Service department do all the preventive maintenance and maintenance. Their Service department advisers and technicians have always been thorough and do the job right the first time.

Bryan L.

Jan 18, 2013

Drove over 200mi today to purchase this vehicle. Vehicle was in even better condition than the pictures online showed. Financing was completed with ease over the phone before I arrived. Senior Sales Consultant Jason Peters stayed late to ensure smooth transaction. They cleaned/detailed the vehicle before I arrived and even filled the gas tank up for my return journey. They also arranged for rental car agency to pick up the vehicle I drove to the dealership with no hassle. Finalizing the deal with Finance Mgr David Dillion was the quickest I've ever experienced during a car sales transaction. Highly recommend these guys, they took care of me and very happy with my purchase.

msouders2

Jan 12, 2013

I bought a 2011 Nissan rouge from this dealer back in February of 2011, I had special orders with the vehicle and upgrades, no problems at all. I kept up with the maintenance schedules and the Nissan runs good. I recently have some sort of problem with the front end making a loud noise when driving over 35 mph and disappear almost going 65. My sun roof started whistling too. So, I called Nissan north to talk to the salesman I dealt with, unfortunately, he had moved on, so I talked with the service manager, discussed the problems and scheduled a appointment to repair the problems. so far so good. I will write more about how the repairs went.

Bart C.

Dec 15, 2012

Sales representative was great to work with and the buying process was positive and easy. Only negative I would call out is detailing of the car purchased was not the greatest. Superficially cleaned and wiped down on the interior but a lot of interior smudges and loose dirt. I'm probably anal about it but when i bought My acura it was toothbrush cleaned. They appeared to be selling a lot of cars - so maybe just no time to get into the nooks and crannies.

Matmil

Dec 15, 2012

Quickly analyzed and corrected problem with replacement sensor

jukes

Dec 14, 2012

I have always been very pleased with the service at Nissan North. Servicing at the dealership is a top priority for me. If I am not happy with the service I will not purchase my next car from them. Nissan North Service has been efficient, accommodating, and accurate.I highly recommend them. I might add that before I purchased this Nissan, I drove Hondas for over 25 years. I will most likely buy another Nissan for my next vehicle.

Bill Uhlendorff

Dec 11, 2012

Nissan North Service was able to work me in on short notice. Repairs were done on time and costs were on target. Quick and Easy. Well done.

MelissaCB

Dec 6, 2012

I went in for an oil change today and had great service. They did everything to make sure I had the best experience possible.

Steve

Dec 4, 2012

First Class - no complainants! The car started driving funny over the Thanksgiving weekend. I had the car towed to their location and met with James and Rory in Service. They did the troubleshooting and advised me of the cause and repair cost. They were able to beat their own repair estimate. No worries and no issues! Nice work and the wife is happy! From the Service Manager, Andy, down to the technicians I couldn't be happier with how I was treated from start to finish! Thank you.

Weaston

Dec 4, 2012

Just like the description, Express Oil Change was super fast! Was in and out in less than half an hour. Excellent as always!

SportsFan

Dec 3, 2012

Service has been consistently excellent and they treat you like a valued customer. They are prepared when I arrive and also when I pick up the car. They try to keep the paperwork to a minimum which is appreciated.

William Karn

Dec 3, 2012

I would recommend anyone looking for a new or used carto look at Nissan North.Every person I had contact with was very professional, knowledgable, and real personable. MarkRoss, my salesman, knows his stuff, and is a nice guy.

Tom Ulr

Nov 30, 2012

Did most of my searching online before going out to test drive vehicles and Nissan North was not initially on my list of Dealers until I searched for a Sentra and saw what they had in stock. Was greeted by Jason R. quickly and professionally and we took a test drive of one of the Sentra's on my list. The location of this dealer has very heavy traffic so it's not easy to do a test drive especially at rush hour! I usually like to drive without the sales person present but this was not the case here. Jason was very knowledgeable and informative during the test drive and was not obviously making a sales pitch. After the test drive, I wanted to get a quote and Jason did this promptly with the minimal expected discussion but he realized I wasn't a 'rookie' so he didn't waste too much of my time with unnecessary sales talk. He quickly developed a very nice price quote and didn't pressure me to accept. I went home and did further research and even went to more dealers to test drive similar vehicles before making my decision. I really intended on getting a Civic so had to do serious comparison between Sentra and Civic. Honda has a manufacturing facility in our area so Honda prices are higher and this was a factor in leaning away from the Civic. The 2011 Sentra was more comfortable than the 2010 Civic. The features were slightly better and I really liked the CVT. Some of the body parts of the Sentra are of less quality. The reviews saying the Sentra is 'under-powered' are wrong at least for this class comparison. I drove 12 vehicles and I believe the Sentra has better real-life power. In the end, I chose the Sentra and informed Jason and we started the financing part which I could do online and over the phone mostly. I arrived later that day to finalize the sale and most of the paperwork was ready but they had to make the obligatory pitch of the extended warranty, etc. They explained things clearly and answered all my questions. The whole process took less than an hour which is significantly better than other experiences I've had. I waited an extra few minutes while they finished prepping the vehicle and they even filled up the gas tank! Jason then helped make sure I knew how to operate some of the things we didn't use during the test drive and I was on my way! I highly recommend Nissan North and would consider buying more cars from them in the future.

Alice Frazier

Nov 26, 2012

very quick oil change and courteous attitude.

Brian H

Nov 26, 2012

My sales and service experience has always been great at Nissan North! The staff are wonderful, nice, and very professional. I will always recommend this dealership to everyone! Thank you to the staff at Nissan North for providing me such a great experience, time and time again!!!

BradDelOH

Nov 21, 2012

My wife and I went in knowing what car we wanted to look at. We met with Jason in the used car sales area. He was very friendly and had been expecting us (my wife talked with the online sales person earlier in the day). He pulled the car up for us and opened everything up, letting us have a look. He told us as much as he knew about the car and was honest when he didn't know something. He didn't interject his own opinions and didn't try to push us towards anything other than what we were interested in. I appreciate when someone listens to the customer and Jason did just that. He was required to ride along for the test drive. I don't typically like to have the salesman ride along, but it was actually very helpful considering the traffic at the time of day that we visited. I will shop with Jason, again. We actually plan on trading in our other vehicle and will be contacting him in the coming weeks with what we are looking for.RE: Financing - Dan Garwatoski: Dan did a great job. He was able to find us a lower interest rate than what we were quoted by our own long-time banking institution. He made the process as quick as he could (we had our child with us and it was getting late). He didn't try to pressure us into anything extra (warranty, etc.) that we were not interested in. He simply presented us with the facts and let us make our decision.OVERALL: I've only found one car salesman in my life that I would have repeated business with (he has since retired). Today, in the age of the internet, we review all of our cars online and have traveled up to 100 miles to purchase a car. I feel confident now saying that I just have to drive down the road now to buy another vehicle. I will be a repeat customer of Nissan North and Jason.

Bev Lang

Nov 19, 2012

Jon Gray is a great salesman. No pressure and provided complete information for each vehicle we wanted to look at and drive. He also gave my husband and I privacy to discuss our impressions. After letting us take a car for a while to have our son and son-in-law look at it and give us their opinions we made our decision and moved on to work with Dave Dillon for the financing. We have a great interest rate and a very, very nice maintenance package. Nissan North will be the dealer we will recommend to others and the first place we look the next time we are in the market for a car. Great care buying experience!Bev Lang

virgil smith

Nov 17, 2012

top service work every time, "honesty in pricing repairs" clean facilities" and very friendly staff"

Shirley K. Parmi

Nov 13, 2012

This is our 4th vehicle from this dealership. Our salesman, John Rix is a very knowledgeable guy. He did not pressure us in any way. He told us the facts from the start. We highly recommend him. Thank you Nissan North!

Ron Van

Nov 12, 2012

Rory in the service department was great in getting an issue with the air bag system resolved keeping our car safe to drive.

HeidyOH

Nov 11, 2012

Nissan North is all around a great experience. I leased a car and our sales person was fantastic. We purchased the maintenance package. So we do all our services there. The team they have are friendly and on top of it. They did a routine inspection when I was getting the oil changed. They found the battery was not holding a charge. They also found that the lens on my front head light had condensation. Needless to say they replaced the battery and lens. No charge to me as it was under warranty. I was thankful that they found these issues and addressed them. As we were getting ready for vacation. We could have been stranded somewhere if they had not checked the battery and found it faulty. We have had such a great experience there that my husband bought a car, as well as my daughter. Nothing but praise for the Team at Nissan North.

Jessica

Nov 11, 2012

The service department is always very helpful and friendly.

Sherry

Nov 11, 2012

Fantastic service and friendly service techs!

DebbieM

Nov 8, 2012

I am a new Nissan Murano owner and have worked with the repair department on two occasions. They seem to be easy to work with and very accomodating to my schedule. The waiting area is clean and neat and they even provide snacks!I have been very happy with my overall experience with Nissan North.

elle coffee

Nov 8, 2012

I had to get a new battery and an oil change. Not only was it easy and efficient to drop my car off overnight for service in the morning, but I was charged less than what other non-dealers quoted me. No better feeling than having the dealer work on your car - and not paying an arm and a leg. Rory was very helpful, but everyone was professional and courteous.

Patricia C.

Nov 6, 2012

I bring three cars to this dealership for service. The service manager and the staff are trustworthy, thorough and quick. I appreciate the fact that they are responsive without being overbearing. They try their best to accomodate my schedule along with our cars needs.

grob1492

Nov 5, 2012

I bought a 2010 used Prius from Nissan North. I believe Jon Rix was my salesman name. The deal was made over the phone and I drove over 4 hours to buy my car. Very fair and easy to work with.Jon was great and made the deal a pleasant experience. I got the chance to kick back and watch the game with the guys and eat popcorn while Jon made sure all the paper work was ready to go. Fair and genuinely honest group of people.

AltimaOwner

Nov 3, 2012

I had a very good buying experience at Nissan North and the staff (especially Mr. Jon Rix) made sure I had an excellent product to drive. I just had my first complimentary oil change/service done with a thorough inspection. I highly recommend this dealer to anyone who is in the market for a guaranteed good product and great customer service.

Live Free or Die

Nov 1, 2012

my 2011 Nissan Juke had a fuel pressure sensor failure. This defect was under recall. It had failed and I was having gasoline leaking under the hood. Nissan North understood the urgency from my call at 7:50am this morning. They took me in with no appointment, corrected the problem with no cost to me and returned my car to me at noon. Couldn't be happier, they'll see me again.

PrestoOH

Oct 31, 2012

I dropped by for an oil change and to have a service light diagnosed. It was an unscheduled appointment. The team was thorough and I was out in about an hour. They were very professional.

JustinFtz

Mar 29, 2012

I absolutely recommend this dealer. I was looking for a new Nissan Juke with very specific details, and of course the right price. After talking with many pressuring dealers across both Indiana and Ohio, I found relief in working with Rebecca. Because I lived several hours away, Rebecca helped me search their vehicles without coming on site. She also helped me decide what was best for me over the phone. She was always extremely responsive and genuinely cared about me and what I wanted. She was so dedicated to helping me find exactly what I wanted, that she even helped me find my dream vehicle at another dealer. I never felt pressured to purchase anything that wasn't exactly what I was looking for. She knew how big of a purchase this was and put herself in my shoes before giving me advice. Her actions were respectable. I wish more dealers were like her. I highly recommend using this honest and caring dealer the next time you need a vehicle.

Mugchug

Nov 18, 2011

My wife and I love Nissans. My wife purchased a used 2010 Versa which was brought in from another location. The car was defective, having multiple scratches, the bumper shifted to one side and one new headlight. It was obvious to me that it had been wrecked even though the CarFax report said nothing about that. When the SES light came on the first day after purchase, my wife was in tears and I was livid. Tyler, the sales manager and Jeremy, our salesman and Dave, the Finance Manager, scrambled to track down the paperwork from the two day old purchase, including contacting the bank, to get the entire purchase voided. Then they gave me a great deal on a new 2012 Versa and secured a great finance rate with the bank. They went more than the extra mile to make sure my wife and I were happy. I think I know where I'll be buying my next Nissan.

andrewaw

Apr 9, 2004

For the first time in my life, this was an outstanding car buying experience from start to finish. JT gave me a no hassle rock bottom price the first time I called him, and ordere a car for me exactly as I requested. There was no further discussion or negotiations on his behalf. They even held the car for me for almost an entire month while I was waiting for my then current lease to finish. I give the dealership a 10 out of 5 for every category!