Moore Chrysler Jeep reviews

Joseph Anderson

Oct 26, 2016

wow! best experience buying a truck ever!!! Roy and troy, you guys are awesome. thanks for taking great care of my wife and I on our first, together purchase on a truck. We look forward to returning to purchase our car at a later date. thanks again!!Highly recommended.

Mary

Oct 26, 2016

Roy and Troy took care of me. I was seriously upside down in my trade, and they still made the deal happen! I kept the payments within $30 of where I needed them to be, and upgraded my car by 11 years.

Clint

Sep 30, 2016

Patrick went to bat to get our price as close to where we needed it to be.

DarrinandAngela

Sep 27, 2016

Wally is the best, he made buying a car a simple and a pleasant experience.

Ryan and Christen Keith

Sep 24, 2016

My husband came in and bought a Jeep Cherokee and I was not completely happy with his pick. We came in the next day and Roy worked hard to get me what I wanted and went the extra mile to make sure I was happy with every detail. We appreciate the service and friendliness and will be recommending Moore Auto to everyone we know! Thank you Roy for Great Service!!

ABBY AND NATE LAIDLAW

Sep 11, 2016

ROY AND THE PEOPLE AT MOORE ARE AWESOME! EXCITED ABOUT OUR CHOICE TO BUY A JEEP HERE.

deezel_az

Sep 10, 2016

Called twice and said I was on my way to view the car, drove an hour to get there and they said it was sold while I was on my way. I've never known to take less than an hour to buy a car. The car is still online as "for sale", an obvious ploy to get people to come to the lot. They have my phone number and didn't call me to say it was sold. When I called I asked for the sales department and the girl who answered said she was sales. The first thing the salesman told me was that they should have had me talk to the sale department, she obviously just looking for a commission because she is not sales.Just plain rude, thanks Chelsea

Jeep owner

Sep 8, 2016

The deal went pretty well as the asking price was reasonable for the condition of the 2014 Jeep Cherokee Limited. The vehicle started having an electrical problem and did not want to start. I had to fight that until I had time to look into the issue and it turned out to be a bad battery. The battery had 12 volts at standing but when put under a load (starting) the cranking amps went to zero. One would think a "Certified Used Vehicle" would have had the simplest test done and the battery replaced. I informed the sales man by email and of course never got a response yet alone an offer to repay me the $204.00 cost of the battery.I would use great caution with buying an "Certified Used Vehicle" at this dealership. Have it checked out for yourself at an independent mechanic, first.

BEV CROEGAERT

Sep 5, 2016

WONDERFUL CUSTOMER SERVICE FROM SALESMAN AND FINANCE

MARTINA DRY

Sep 5, 2016

ROY AND EVERYONE HERE WAS NICE TO ME AND MADE ME FEEL WELCOMED

The Moran Family

Sep 4, 2016

Spencer and Roy were awesome. They worked with us to get us a great deal we COULD NOT walk away from. I love my new '16 Jeep Renegade! Could not be happier with the service we received!

HUNTDOG

Sep 1, 2016

ROY AND SPENCER WERE AMAZING! VERY HAPPY WITH THE USAA CAR BUYING SERVICE. CHELSEA AND HER STAFF SET UP EVERYTHING QUICKLY, AND IT ALL WORKED OUT GREAT. HIGHLY RECOMMENDED.

SUV2016

Aug 31, 2016

We recently purchased a 2016 Jeep Cherokee from Moore Chrysler Jeep and thanks to Wally, sales consultant, he provided outstanding information and service in finding the right vehicle. It was a pleasure to have a patience and extremely helpful representative assist us.

Robert A

Aug 30, 2016

We just purchased a 2016 Jeep Cherokee. Thanks to Wally, sales consultant, he provided excellent service and the right information to select our SUV. We were impressed with the representative and how easy the process was to complete our purchase. We had a great previous buying experience with Moore Chrysler Jeep on a 2016 Chrysler Town and country.

Michael Harpel

Aug 28, 2016

Very courteous and willing to go the extra mile to assist in finding what a customer needs/wants. He is very friendly, geared towards family values and a character. He is also can be very real in the process and understanding. He is willing to explain things out in simple terms and is able to express any potential difficulties in the purchase process. Jeff also likes to interact with his co-workers in a friendly manner. This has been one of the best experiences I've had with car dealerships and I hope that continues for others. Jeff is very knowledgeable with vehicles and how they were treated. Got us the best deal, better than we even expected.

Peace

Aug 26, 2016

I have been a customer for over 5 years. My Service Representative Travis Reagan has always treated me with dignity and respect. This is extremely important to me because I know he listens to my concerns and will help me resolve any issues with my vehicle. The owner has gone above and beyond to help me get warranty work done. I am happy to say that I have a great relationship with my dealership. I have shared my satisfaction with others and would recommend this dealership to anyone.

Mike and Corina Skubisz

Aug 25, 2016

We has such a wonderful leasing experience with Roy from start to finish. He was upfront, attentive to our needs, and very kind in his process. We've leased through Kia for the last 9 years, and came in only thinking about a jeep. I can honestly say our experience today with Roy and Evan sold the deal. We will be back and also recommend not only the dealership, but the 2 gentleman that helped us today.Thank youMike and Corina Skubisz

Jaritma Avilez

Aug 21, 2016

While trading in my 2015 Nissan Versa Henry Jefferson did a wonderful job looking for the perfect Patriot for me. I told him all the features I wanted and took me for a test drive and loved it. Payments stayed about the same and gave a low amount of down payment. Moore Chrysler Jeep is a great dealer to purchase a car from because they really help you out.

Amanda Mason

Aug 20, 2016

Jeff was great, and a huge help through this process.

Angie

Aug 19, 2016

Went in looking for a new jeep. We knew exactly what we were looking for, all the cool features. From moment Jeff stepped out we knew we were in good hands. He saw our interest and immediately offered to show us all the options they had available. His patience, great personality and good people skills made this the best experience. My husband and I were very confident with our choice and Jeff made the experience easy and pleasant for us. Thanks again for everything Jeff! Your the best!

Angie

Aug 18, 2016

Went in to look for new jeep. Knew exactly how I wanted it with all the cool features. From moment Jeff came out knew we were in good hands. Never hesitated to show us all options available. His personality says it all and made it the best experience. Me and my husband are pleased with our new jeep. Thank you Jeff!

Nat

Aug 18, 2016

Roy and Mike were so kind, caring and helpful. Moore is the best!

Raquel Martinez

Aug 16, 2016

One of the best car buying experiences we've ever had. Ryan Jackson was very pleasant to work with. He showed us the car completely inside and out. Explained everything there was to know and even took the time to connect my wive's cell phone to the Uconnect. Overall, a very nice guy. Very Patient. I would highly recommend Ryan to family and friends. Loved the way he worked with us to get us what we wanted....no regrets!!!

Dustin

Aug 14, 2016

My name is Dustin Collins, I came in to moore and bought a 2006 mustang, jeff helped me out with getting the right price for me and he was doing everything he could and I truly appreciated it. if it were my guess I would say he has been selling cars all of his life but he has only been selling for a little bit now and he is doing a fantastic job at it.

Daniel

Aug 4, 2016

Recently, I had a bad experience with the service. The service staff is not cooperative. They sell additional insurance and say that is covers bumper to bumper but be very very very careful. It covers nothing but they will charge $3000+. Also very few staff members in service will listen to the problem not all.

E. Clay

Jul 5, 2016

Had a awesome experience at Moore Chrysler Jeep. Purchased a new 2016 Renegade from Jay Johnson. Showed use first class service. Would/ will buy from again.

Happy

Jun 30, 2016

Went to two Jeep dealers before I finally purchased at Moore Chrysler. Finally met someone who knew something about the product! Thank you Roy Morris for the great car buying experience! I will send you some customers!!!!

Jp

Jun 24, 2016

Hank is my salesman no pressure easy going guy he let me take my time and look found the perfect car go see hank he will make it happen

Slipcog47

Jun 22, 2016

My husband and I went to Moore Chrysler Jeep to check out the 2017 Pacifica. Roy Morris met us, on a very hot day, with icy bottles of water before he showed the 2016 Town and Country parked in front to compare with the newly redesigned Town and Country renamed "Pacifica". Roy's knowledge of the new features and the test drive sold us. Never been interested in owning a minivan before, but loved the tech options and comfortable seating and the ride was heaven.Thanks Roy, we'll be back soon to get our dream car.

Skippy

Jun 13, 2016

They had a good price on a used vehicle (I have been looking for the same used vehicle for a few months) that I was interested in, however, before I went in to view the vehicle I called to ask if they had any 'hidden' fees on the vehicle. I was told that being that it was a used vehicle there was a $895 fee for servicing and prepping the vehicle for sale and that there would be additional fees like documentation, taxes, etc. So the price of financing this vehicle rose an additional $2500 from what they had the vehicle listed for (with the additional fees, the price wasn't all that great.) I understand that taxes would be an additional fee but $895 for servicing the vehicle to get it ready for re-sale and another almost $400 for documentation fee (just to do the paperwork?) Really. I never did quite understand the documentation fee (isn't that the price of doing business? Do they charge extra for putting air in the tires?) I was told by a rep, from this dealership, that these fees were the norm for car dealers (I've got a concept for you, maybe you should try something that isn't the norm for car dealers.). It's no wonder people have a not so good image of car dealers. If they wanted to charge the consumer for getting the vehicle ready for re-sale (although, again, isn't that the price of doing business?) shouldn't they have just added that $895 for getting the vehicle ready for re-sale to the asking price of the vehicle and not have a 'hidden' fee, oh wait, if they did that they maybe couldn't get you in the door with such a low price but when it comes to negotiation, all of a sudden the price of the vehicle is MUCH more than you had anticipated. Don't get me wrong, I 'm not necessarily singling out Moore Chrysler Jeep, this is more of a stinging endorsement of the car buying industry in general, it's just that Moore Chrysler Jeep was just the latest dealership that I had an experience like this with. One last thing, once I questioned the $895 fee for prepping the vehicle, the rep's tone in her voice went from cheery to cold in a heartbeat. Again, my experience with Moore Chrysler Jeep wasn't exactly horrible, it was just a microcosm of my recent dealings with a number of car dealers.

cards fan

May 29, 2016

i bought a new jeep from ryan jackson. it was a great experience. I was in and out and got it for the price that I wanted. everyone there was very friendly and helpful. I would highly recommend buying your next vehicle from moore Chrysler jeep and Subaru.

Hugo Neubauer

May 29, 2016

Josh at Moore Chrysler Jeep was great helping me get into my new Renegade, he made the purchase fast and easy.

JANINE

May 23, 2016

ROY WAS EASY TO WORK WITH, EXPLAINED THE PROCESS AND MOST IMPORTANTLY SHOWED US ALL THE FUN FEATURES! NICK, THE FINANCE GUY, WAS SUPER EFFICIENT AND MADE THE PROCESS GO QUICKLY AND EASILY.

manuel c

May 21, 2016

had a really good experience they work with your budget thank u josh hill for making my dream come true!!!!!!!!!! I really recommend to come n buy a car here at MOORE JEEP

Crystal W

May 12, 2016

Moore Chrysler Jeep is clean and very professional. Brian Davis was a great sales man not to pushy and listened very well at what i was looking for and needed. I highly recommend Moore Chrysler Jeep!!! Thanks for great service and excellent experience.

Ed

May 9, 2016

We came to test drive a vehicle and came out with a great lease deal thanks to Roy Morris!

Paul & Ruth Ellison.

May 6, 2016

Roy & Troy were great. Ruth & I were very impressed with the Moore Dealership. We will recommend your dealership to all of our friends..

jerry fife

May 5, 2016

I received friendly quality service. Roy seemed knowledgeable and helpful in showing me the various features of the car. I typically hate the car buying experience, and while it still seems to take too long, everything went smooth and as fast as possible.

Karina S.

May 1, 2016

Josh was awesome helping me and my husband with our new Grand Cherokee. He made the process easy and fun.

Bill Noble

Apr 30, 2016

My wife and I recently purchased a new Town and Country minivan from Josh Hill at Moore Chrysler Jeep. Josh made the process very easy and low pressure. Thanks for the free Hats!

brad larson

Apr 30, 2016

my wife and and i recently bought a car from moore jeep. ryan made it an easy in and out experience. we got the car we wanted at the price we wanted.

Julio R

Apr 30, 2016

Josh helped me to purchase me first car! He made the process simple and easy. Im sending all my friends and family to see Josh when they need new cars.

Jon

Apr 29, 2016

Came in and mentioned I was a Costco member. I told them exactly what I wanted and got just that.

judith g.

Apr 28, 2016

roy is excellent.wrecked my 05 pt cruiser with 179 k miles . the moores found me one with 27k miles at a great price, very happy.

Oscar

Apr 26, 2016

I just want to thank you all again! I'm not great at these reviews but if you need a car go see ken and steve, you won't be disappointed.

Subiegirl

Apr 21, 2016

Went to Moore Chrysler Jeep and Henry greeted me! He has a great personality who was eager to help me find a gently preowned vehicle! Thanks for your help!

G Zook

Apr 18, 2016

Stopped into Moore Chrysler Jeep, After leaving a few others. Was very frustrated on how we was being treated! Stopped by Moore on our way home had no plans on buying. Was approached by Patrick he walked up and made us feel comfortable form the start! Pointed us in the right direction and allowed us to look without hassle. Made us laugh! asked us to test drive and we ended up with our New Jeep wrangler. Thanks Guys your awesome... Looking for a great salesman Look up Patrick Nelson at Moore Chrysler Jeep!

John

Apr 18, 2016

Not only did they help me in my time of need. They had the upmost customer service with Patrick, he helped me get a car that I could work with. Troy was the deal sealer and did the best he could to help me. Great team. Great service. 5/5.

ken griffey fan

Apr 17, 2016

Roy was a great assistance. Not pushy, very knowledgeable and overall a great salesman.

Kerry Krauter

Apr 17, 2016

We had a great experience at Moore- low key, courteous, respectful treatment by both Roy, the salesman, and Evan, the finance manager. Explanations were clear and concise, then answered all of our questions and were very patient.

Jose Mendoza

Apr 16, 2016

I had a great time and the service was great and brian davis was a fantastic car salesman.

Lisa

Apr 16, 2016

Brian Davis was great. He stream lined the process which was great because he had a toddler in tow. Great experience.

Kyatto N

Apr 15, 2016

Came in to look at a Jeep, was approached by Patrick Neslson. He was very funny, approachable and knowledgeable of the vehicle. Took test drove vehicle, made it very easy to buy. Highly recommend Patrick Nelson.

Lester J

Apr 12, 2016

WOW!! GREAT CUSTOMER SERVICE!! Kudos to Rick, Spencer, Josh and Evan! Amazing team! From first step in dealership we were treated like family. We got exactly what we wanted and even more! Fast, smooth and no pressure. Everything went lime clockwork.Thanks guys! We are so happy with our Jeep!!!

Karin Peterson

Apr 2, 2016

Brian Davis has been an excellent Salesperson, we felt comfortable with him from the start, he explained everything we needed to be explained, he was thorough and professional in every way.

Kym

Apr 2, 2016

This is my second car purchase and this has been such a different experience than my first. Roy was awesome and knowledgeable. He wasn't shy about recommending something better fit for and my budget. The process was easy and smooth and I was in and out, driving my brand new vehicle.

LORI SILVA

Apr 2, 2016

I've been shopping for a car. Roy was awesome and very bright and was super helpful. I would highly recommend Moore Jeep for a vehicle.

Rich S.

Feb 8, 2016

I was dis-appointed in the way a phone transaction on trying to purchase a car went from Moore Auto Group. ... following day l placed a call to the dealer asking to speak with the GM...I was told Matt Moore is the GM/Owner ... l left a voice message for him ... he did indeed call me back and made me feel better about the transaction ... he was able to mediate and l was very happy with the outcome .... Thank You Matt Moore ................

CC Camp

Feb 6, 2016

Moore has always been a classy, customer service oriented dealership. A cut above the rest.

Genea

Dec 22, 2015

Purchased a great vehicle and it was probably the best car buying experience I've ever had. Marty Thompson was very low key and helpful, no pushiness at all. Everyone was extremely friendly and helpful, the guy in finance explained all my options and didn't push either. Great Experience and I would recommend Marty and the folks at Moore Chrysler Jeep to anyone.

becky

Nov 17, 2015

This dealership was awesome. None of the long drawn out hassles that you get with most car dealerships. We got exactly what we were looking for and they exceeded out expectations.

Dan Parker

Sep 29, 2015

Ramon made it simple and fast...paperwork was completed quickly..easy buying experience....would buy at Moore again.

alexandria davis

Sep 10, 2015

Roy Morris is a wonderful employee of the Moore Dealership. I would definitely recommend him, and this dealership to anyone looking for a new or used car. I love my Nissan Xterra, I have been looking for this car for a while, and this dealership has definitely come through.

Unhappy Moore customer

Aug 31, 2015

I have a huge complaint with finance now and I'm not sure that I will recommend Moore now.The basic is this, we agreed on 1000 down on my Mastercard once my retirement came in and if it didn't we would use a back up contract of nothing down. Was told if my payments were 501.50 I would know all went through if they were $17.00 more I would know they back up contract was used.Unfortunately I did not follow up and when I received my payment book with payments of 501.50 I assumed all was fine. Moore contacted me at work after they were told on more the one occasion NOT to call me at work and it's now 2 months after the fact to say I need to pay my 1000 down the told me that if I didn't pay it and or if the back up contract was used I would be reported late to the credit bureau then he said they would be taking it out of his paycheck.My mom has been dealing with some serious medical issues so unfortunately my mind has been elsewhere.Anyways this has now become a major issue for me and they want me to make payments to the dealership of 250 a month for 5 months..needless to say I can not afford to do that that's why the backup contract was going into play if the Mastercard payment did not go through.I am not to impressed with any of this and this has now made what started out to be a very decent experience into a nightmare and now has made me rethink ever dealing with Moore again even for service on my jeep.

Nick

Aug 29, 2015

Had a great experience purchasing my 2015 Jeep Grand from Wally at Moore Auto. He was very knowledgeable about the car and had answers to all of my questions. Facilities were clean and inviting. I will go back to Wally for my next car purchase.

Fred

Aug 21, 2015

The sales person was very nice, encouraging me to take the car on the freeway to get a good 'feel' for the Honda. Unfortunately the car did not meet my needs: two seater, low slung and price a bit higher than what I wanted to spend.

Corb

Aug 14, 2015

We had a great experience at Moore Auto. Josh was professional, personable and happy to help with anything we needed.

ConJ

Aug 10, 2015

Roy was GREAT! He answered all my questions and was very easy going. I did not feel pressure or stressed during any part of my purchase.

Christy Johnstone

Aug 9, 2015

Salesman was nice and let us take our time, never pressured us. Staff was great and made the whole process easy and quick.

Michael

Aug 2, 2015

I came into the dealership today to look at the new renegade and we work with Roy that was very knowledgeable. We ended up purchasing the renegade and would highly recommend Roy to others. Very satisfied with the service.

Gloriat4

Jul 8, 2015

This is our 2nd jeep that we have purchased from Moore Chrysler Jeep and both were great experiences. Both Keith Adams the salesman and MichaelHarrington in Service were very helpful with our newest purchase. The process was fast and a pleasure. Everyone is always helpful and friendly and professional.

Elizabeth J

Jun 27, 2015

Just bought our dream Jeep a 2015 Jeep Wrangler Unlimited Altitude and had a great experience as all of the staff was very friendly and helpful- especially Roy and Evan the finance manager. They made the experience painless and enjoyable. Be sure to check out the large Jeep photo on Evan's wall- priceless.

Mark K

Jun 25, 2015

This is the 4th Jeep I have purchased from Moore and the excellent service level always brings me back. I recommend everyone come and see what Moore has to offer.

Professor B

Jun 23, 2015

I had an oil and filter change performed on my vehicle on May 30. The vehicle was delivered to me 2 1/2 quarts short of Chrysler Corp's required oil capacity. This error could easily have been detected by service personnel simply by checking the oil level on the dipstick since no oil was visible when I later checked the oil. The service writer, Cory Fox, was courteous, expressed concern, and said someone would follow up to further discuss this egregious failure. To date I have heard from no one.

Patrick D. Winn

Jun 22, 2015

Our buying experience was AWESOME. Roy was the catalyst in our great experience and should be considered for Salesman of the Year, Month, and Day! Give this man a raise IMMEDIATELY!!!!

Melodie

Jun 21, 2015

Spencer and Roy, thank you so much for your follow up and commitment to making this process run smoothly and working with me to meet my budget goals, you guys were great!!

2012 CX-9

Jun 20, 2015

Keith was very helpful and understanding of my needs and wants, He was receptive to all of my concerns, I would recommend Keith to friends and I would use his services again. Thanks

Merv. Olson

Jun 13, 2015

I have been very satisfied with your sales staff and service received here at Moore Thank Your for all your service.

Linda Graham

Jun 7, 2015

Roy made the experience so pleasant and quick. I purchased a white Cherokee with all the things that I was looking for. It was nice to buy from a dealer in my neighborhood.

Antoinette Mizer

Jun 4, 2015

Roy Morris was great to work with and he met every need.

Rainey Weaver

May 29, 2015

I had a great experience. Roy and Spencer were awesome, made the whole process extremely easy. It was worth my drive from Tempe. I will definitely recommend your dealership to friends.

Autumn

May 25, 2015

I had a great experience buying a 2015 Jeep Compass with Roy. He was knowledgeable, patient and low-pressure. I got a great deal and will definitely recommend this dealership to friends and family!

Autumn

May 24, 2015

I had a very positive experience buying a 2015 Jeep Compass. Roy was low-pressure, knowledgeable, and put me at ease during the entire buying process. I got a great deal and am so happy with my new car! Thank you Roy and the entire team at Moore Automotive! I will definitely recommend Roy and the dealership to friends and family.

Betty B.

May 23, 2015

Great guy ( Roy Morris) and great dealership... Recommended by Tara Beau... Very courteous and answered all my questions.... They worked as hard as they could to get the price down. I honestly say that I trust their information...

Flower Girl

May 6, 2015

Sue was very up front and honest. Thank you for everything.

Kim

Apr 20, 2015

Sue was very helpful and patient with us and took the time needed to put us in the right vehicle.

Betty L

Apr 18, 2015

We returned to our favorite Auto Dealer EVER! This is our third purchase from Moore, and the salespeople are always awesome! No hassle, fast, straight forward dealership. We are always in and out in a reasonable amount of time. Anyone looking to buy a new or used car should begin here!! Please see Sue for the best in customer service!!

Chris Hughes

Apr 18, 2015

Best experience I've ever had buying a car! Sue was great & Moore Chrysler got us the vehicle & payments we wanted. It felt like I bought a car from a friend. Thank you guys!

Dave and Mary

Apr 7, 2015

Our vehicle was totaled in a hit and run accident. We went to countless places looking for a great deal. Everyone wanted to hassle us until we happend upon this dealer. Our sales representative was Rick Watson...he made a stressful situation so much better. We bought a 2015 Jeep Cherokee. Best price around! If your looking for an easy and stress free situation then seek out Rick Watson...it's worth calling ahead to find his hours. We will definitely be repeat customers!

By TC

Mar 31, 2015

Every step of the buying process was excellent at Moore. Would highly recommend and come back to purchase here again.

Peter Tang

Mar 17, 2015

Roy and all the managers were amazing and was perfectly accomadating

Dr. Martin I. Cohen

Mar 8, 2015

Overall, the best buying experience I have had getting a car. Roy was helpful and courteous. Very pleased with service and speed of the finance process.

CNelson

Feb 22, 2015

Roy Morris and all the ladies and guys are Moore are awesome! Appreciate your service and Roy for President!

JOHN

Feb 16, 2015

love the jeep, great SERVICE , GREAT PRICE . ROYS THE BEST.

The Dingers

Feb 16, 2015

Without a doubt our buying experience was the best ever for us. Sue was unbelievable, honest and tremendously helpful and versed. Spencer made it possible for us to say "yes," when all we could say, "was, no way". The facility and the amenities were lovely.. All we needed was a T.V. to watch my soap..that's how at home I felt.. Dan and Cathy

ML

Feb 14, 2015

They were very friendly and easy to work with - making a trustworthy and easy buying process!

Sue & Jack

Feb 9, 2015

After exploring vehicle options with a competitor, we found Moore Chrysler Jeep, and our sales representative, Sue. Our experience with Sue and the friendly staff of Moore (Spencer) could not have been easier. They were informative, knew the "in's and out's" of the vehicle we purchased, as well as a few other types that caught our eye, and quickly walked us through the maze of financing. I would highly recommend Sue and Moore Chrysler Jeep to our family and friends.

Vickik

Feb 4, 2015

We came in to buy a jeep and Wally was our salesman. We couldn't have been happier . Wally went above and beyond to make sure we were happy with our new 2014 jeep patriot. So friendly. There's a reason why Wally has been with the company for such a long time. Thank you Wally for your outstanding service. We are very happy with our jeep. Vicki and John Kozak

JPMRN1

Feb 3, 2015

We went in on Super Bowl Sunday to look around, not necessarily intent on buying. Patrick was our salesman and he did an excellent job of explaining everything we wanted to know about the different options we had available. We ended up buying not just one but two cars that day, a '15 Jeep Wrangler and a '15 Jeep Cherokee. The staff was attentive and worked diligently to get us not only out the door quickly, but out the door with a deal that was doable for us. The process was incredibly smooth and the staff couldn't have been more polite and accommodating. I just returned today to have some dealer installed options turned on and the process went smoothly, albeit a little slower, but there was quite a crowd in the service department. All in all I will definitely return to Moore Auto Group the next time we are in the market for a new automobile, and I would definitely recommend them to anyone looking as well.

Samantha

Jan 19, 2015

My husband and I initially came in here to trade in our Prius for another used car, as we were under the assumption that we could not afford a new one. We worked with Chris Wesley and he took great care of us. He made it possible for us to get into a new 2015 Jeep Patriot. We could not be more thrilled with the wonderful sales and customer service.

cb Jeep

Jan 2, 2015

Loving the road trips in my new jeep. It's even better when the car buying experience wasn't stressful. Chris Wesley was great. He listened to my wants and provided information but did not pressure. Finance experience was better than expected too thanks to Nick. Happy that I came to Moore to purchase my jeep.

Brandon

Dec 14, 2014

Roy treated me very well and was very helpful in buying my new car.

Sandra Oberliesen

Dec 7, 2014

Roy was GREAT he listened to what we were looking for and where we want to be on Payments and made the deal happen, He was very knowledgeable on the vechile. Not pushy on lets go do the paperwork. Moore Crylser is also a company that purchases from where I work and the employees calling in the Helium orders are always friendly to deal with on the phone. Especially Martha who I have been dealing with for many years. Great experience coming here will be back.

MtnBeth

Dec 5, 2014

Roy Morris was oneof the easiest salesmen I've ever worked with. He made the purchasse of our 5th Townand Country Limited as painless as possible and helped get us the deal we wanted from management.

Mamabear

Dec 1, 2014

We were treated professionally and respectfully by Moore Jeep Chrysler. They negotiated fairly and reasonably. The saleman was knowledgeable and courteous. We were pleased with how well the entire process went. Thanks for our great new car!

Jakeg89

Nov 29, 2014

I was really nervous about going to a larger new car dealership as anyone would be but when I got to Moore Chrysler Jeep I was greeted by a friendly salesman that only wanted to put me into the car I was looking at with no pressure at all. I had two trade-ins for a used vehicle and was given a very fair price for both vehicles and paid a very fair price for a used Chrysler. The saleman was willing to work with me on my monthly payments and I drove away with a very nice car!

Dan P.

Nov 24, 2014

My wife discovered this dealership while searching for a used vehicle. Although a bit of a drive from where we live, we made the trip. We are both very glad we did. When we arrived we were greated by Roy who assisted us in finding our vehicle. He showed us many vehicles both in front of the lot and those at the back. Roy was a pleasure to deal with the entire time, from the moment we met him to the final paperwork. The same can be said for the staff at the back of Moore Chrysler. We never felt we were being swindled and we have dealt with a few other dealerships. We are happy with our purchase and will keep Moore Chrysler on our list for future purchases. If you have any doubts about this or any dealership, check the online reviews. We did not check the online reviews of Moore Chrysler until we were in the dealership and negotiating our deal. We found they had a high rating and we agree it is well deserved. Thanks again Roy and Moor Chrysler!

Debbie and Dre

Nov 23, 2014

I want to state that the group of people that helped me and my boyfriend were at all times professional, helpful, went the extra mile to make our situation work for everyone. Anthony is a person who never gave up. He could not help both of us, but came up with the way to make it "right" for me and my boyfriend, thank you Anthony!! :) Troy in finance went so above and beyond. He not only helped with the current, but gave advice for the future. Troy will always have our thanks. Rick Watson, well a salesman is a salesman, lol... he was very respectful and made sure we were comfortable all the time... I will refer all friends and family to the Moore team and will use them in the future. Thank you all... Debbie and Dre...

Marsha H

Nov 23, 2014

We saw a vehicle online we were interested in and went to Moore Chrysler Jeep. Met ours salesman Roy Morris who was absolutely marvelous. After getting the run around and spending hours at previous dealerships he was a breath of fresh air. There was no price haggling, he got right to the bottom line and we purchased the vehicle. Our time also is worth money and it went very quick. Compliments to Roy Morris and the great service we were given. We will definitely return to Moore Chrysler Jeep in the future.

Dan Lombardi

Nov 18, 2014

Roy and Anthony were a pleasure to work with!! Made the buying experiance fantastic! Fun guys no pressure. EXCELLENT DEALERSHIP!!

Todd N.

Nov 18, 2014

Marty our sale person was great, kind, he showed several options and was knowledgable .....

sburns913

Nov 18, 2014

Chris W. and Troy have got to be the best out there. They were very kind, understanding, knowledgeable, and extremely helpful. They worked with my mom and I until we found the perfect deal. I would not go anywhere else to buy a car again. I had a great experience there and would recommend them to anyone and everyone!!

George & Maria

Nov 16, 2014

My wife and I have been shopping for a Jeep for the past few months. We had been all over the valley and just about given up. We had to make a trip to Luke Air Force Base to get tires for my ML 320 and decided after to go up north to Moore Chrysler to look at the Jeeps we had seen on their website. We were greeted by Roy Morris as we approached the Jeeps that were pictured on the internet. He greeted us and opened the doors to both and my wife found the one she liked. Let me add, my wife absolutely Hates car shopping but Roy went Above and Beyond to make this experience OUTSTANDING !!! We went in to do the paperwork thinking here we go, but what a pleasant surprise. We were set on a price and they met us MOORE ; ) than halfway and we got a FANTASTIC deal on a 2014 Wrangler Sahara Unlimited . Anthony,the Sales Manager, and Spencer in Finance are also Wonderful. No add on items , no, this is the price here but when you get here something different, they don't work that way. Truly an Honest Experience. Thank you Very Much Moore.

Happy Customer

Nov 10, 2014

Moore was very easy to do business with. Our sales associate, Sue Kruger, was very pleasant and made the car buying experience quick and easy. This is the best car buying experience I've had!

Phillip

Nov 7, 2014

Easy, painless process. Dealership was clean, sales exec was friendly and fast. Overall very happy with transaction.

Gordon

Nov 6, 2014

Although the car I originally wanted was not available I still ppurchased a vehicle today. Roy was incredibly helpfull, he not only was very sympathetic for the car no longer being availbe, but he even found us an even better vehicle for sale. While the overall process took a long time I would certainly purchase a vehicle from here again.

John

Nov 3, 2014

Whole team did a good job. Roy was attentive and the rest of the team was friendly and professional.

Shawn and Sarah Noel

Nov 3, 2014

We have been to many BMW dealerships for our last 2 cars. My parents have came to this dealer to buy several of their cars. Sue she was very quick to accomplish her job in helping us find the car that best fits us with price and comfort. This was overall best experience buying a car sense we have began buying vehicles. Thank you Sue Kruger for making our car purchase a such a breeze we will come back for the service.

Peter Pae

Nov 2, 2014

The sales man, Brian Davis, was really friendly and helpful. My wife and I have a very pleasant experience buying a car.

Raving MOORE Fan Jennifer Spenser

Oct 31, 2014

From the first phone call with Matt, to arrival at the dealership everything was very pleasant and hassel free. Sue was absolutly amazing and so caring as she help assit our son getting settled into his first new car! We have never heard anything but the best on how hassel free and easy this process was from my father and brother who have been customres for years. We are glad to share this experience with our son. We will always be thankful and foever grateful for getting our son into the safest car all within our requested buget. Thank you MOORE family for this exeprince and we look forward to the wonderful service plan that also comes with his car. I highly recommend this wonderful MOORE dealership, we are happy Raving Fans!!

TUC520

Oct 31, 2014

I was pre-approved for a loan with Willow a couple days before I purchased the car and she was able to answer all my questions via email (as I live in a different city). Came in and spoke with Sue who immediately found the car, allowed me to take a test drive and answered all questions I had. Transaction handled smoothly with finance director and walked out with car I wanted in around an hour and a half. Perfect!

daniel

Oct 26, 2014

I purchased a mustang from this dealer and the buying experience was pleasant from beginning to end. I was not haggled over the price of the vehicle and the sales people worked with me to get the deal that I was looking for. Overall the experience was a nice one with no frustration. Brian Davis is a pleasure to work with and not pushy in any way. He will let you make your own choices and he will fight for you to the best of his ability.

Michelle Scher

Oct 24, 2014

Roy was wonderful to work with and reminded me why I come to Moore for my cars by making it all so easy and uncomplicated to get a new car. He did awesome with the financing for me, after I had a delay with DSFCU. I am most appreciative!

Sandy

Oct 24, 2014

Sue was very helpful, and made the whole experience a good time. She got me a good price for my trade-in too. I loved having a woman sales person who was senitive to my wants and wishes.

Volkswagen routan

Oct 20, 2014

I bought a Volkswagen Routan from Henry. He helped me out and it was an easy transaction. Thank you so much!

Buys new cars

Oct 19, 2014

Great experiance for the 2nd time in 3 years. Freindly, fast and efficient. Sales associate was not pushy bur very knowlegable on vehicle. I will come here again when I am in market for a Jeep, Dodge or Chrysler.

frank rodgers

Oct 17, 2014

Roy was very professional, helpful and understood and explained several different models so I could make an intelligent decision. After the sale he took all the time I needed to learn how to program the car. This is my third car from Moore, I will buy my next car here and ask for Roy.

Kim Ramsey

Oct 14, 2014

All I can say is Wally Illsey is the best. He's extremely patient and was looking for my best interest the whole time. I love my dream car! 2015 Jeep Grand Cherokee Altitude. I would recommend this dealership to anyone that wants a great experience in buying a car. And Troy Miller in finance was great too!

Utterly dissapointed Soccer Mom

Oct 14, 2014

After doing my research online I came into the dealership looking for a new or slighly used Van. We have kids and are budget concious, which is why I thouroghly reserched vans and dealerships before deciding on moore. They have hundreds of positive reviews over the last several years and claim to be family owned and operated, So I thought great... This is a place I could be comfortable at. Well - I arrived and was greated by my sales man and he was nice and seemed knowlegeable. He went to pull up a vehicle for us, gave us water and we stood and waited. There was a youngish woman at the receptionist desk that appeared bedragled and had big earing holes and just looked unprofesional, what caught my attention was the fact that she was on her cell phone sounding like she was having an argument with someone and used several foul words. We went on the drive and came back and she was no longer there, we "worked the numbers" as the salesman called it, we had a good idea what our trade was worth and what we where willing to pay. They were no where close, then the manager came in and he was flat out rude. He was totally lacking in people skills and very condecending. This is not at all the experience I would have expeceted based on the positive reviews this place receives, and based on the fact that I overheard a saleswoman asking her customer to do a review apparently thats how. Just not what I expected or would want.

J-Jeepin

Oct 11, 2014

I was looking for a very specific Jeep - I called and spoke with Tara, she was nice but lacking in knowlege but explained to me that she was just setting up an appointment for a product specialst. I set the appointment and arrived. My sales person was friendly and was able to answer most of my questions but really didnt show me the vehcile or really "sell" me on like features and options. Just kept pushing me to sit and work numbers. Had a well the car dosent matter its all about the price attitude. Dont get me wrong, I want a great deal on the vehicle but it would be nice to be really shown or sold the car not just the price. I mean I would like to know what I am getting this great deal on! Their whole process just seemed lacking - the manager came in to "help move it along" and again was just price price price. Oh well... I guess since I knew what I came in for and did my reasearch I was good cause I got a great deal, but how they expect to sell someone else a car that is still shopping I have no clue because they have no salesmanship!

nancy

Oct 11, 2014

Great experience...Roy and Nick are great we look forward to referring our family and friends to Moore

Jackson

Oct 10, 2014

I dealt with Roy. Roy seemed like a decent guy and I liked dealing with him. I came in with an absolute bottom line and my wife and I were not going to budge. We told him that and he talked with his manager (Anthony) to see if he could meet us. Eventually, they met us at our bottom line but only after repeatedly trying to get us to increase our offer. I understand this is a business but when I tell someone my bottom line I truly mean that if you can't come back to me at that price-point, then don't come back to me and let's not waste time for everyone. So, that is the only complaint I have - overall a fair experience, but you need to be straight forward about your position and stick to your guns. I would work with Roy again.

mr anders

Oct 10, 2014

We were very pleased with the service we received from Roy. He was very helpful in the purchase of the 2014 Jeep Grand Cheroke that we purchased. We would be glad to have him as our sales rep. on any future purchases. E and Jo Ann Anders

erin w.

Oct 9, 2014

Roy made me the car buying process relatively pain-free. I would buy another car from him!

tim young

Oct 8, 2014

Second Wrangler purchase here at Moore Jeep. I HAD to get the Rubicon. Roy had the answers to all my questions and made it really easy for me to step into the Rubi. Thanks Moore Jeep.

GingerNation

Oct 5, 2014

Sue was my SalesLady, she was so nice! Felt like my own mom working with me- looking out for my best interest, and ensuring I was happy. My credit situation was crud, and I knew I wasn't gonna get my "dream car" that day, but she made me feel super comfortable, and helped me find something that was really reasonable, and that I'd be happy in! Spencer also did a great job assisting with the financing end for this sticky situation. I'd definitely recommend friends (even strangers) here for the great way I was treated :) Leaving happy with a 2011 Jeep Compass

Jim Maley

Sep 29, 2014

I am very satisfied with the customer service I received while purchasing my 1st retirement vehicle. I was helped by Sue Kruger and Wally Illsley. They were both very helpful and they made the purchase of my new Town and Country a great experience. I would highly recommend Moore Chrysler to my friends and family when they need a new vehicle.

vicki turner

Sep 28, 2014

Great experience with Sue at Moore Jeep. Sue works hard for her customers and took great care of us.

Sam and Pam B

Sep 27, 2014

We have purchased many vehicles over the years, but this would have to be the best service we have ever received. Keith, and Sue met our every need, and made us feel so comfortable. We were in and out in record time, with the vehicle I have always wanted. This was not only a painless experience, it was a pleasure to do business with them. We will refer our friends, and family here, without question. They are up front, honest, and no game playing. WE WILL BE BACK FOR SURE!!! Sincerely, Sam, and Pam Buchanan

Scott and Corina

Sep 24, 2014

My wife and I were in the market for a 2014 Jeep Grand Cherokee. Moore Chrysler Jeep had one we were interested in. Sue Krueger was our sales associate. She was knowledgeable and attentive to our needs. The process was smooth and the price was better than fair. Sue delivered a great deal with minimal hassle. The overall experience was positive and we would recommend Moore Chrysler Jeep to all of our friends and family. No pressure sales at a great price already. Thank you Sue and Chris.

College Boy's Mom

Sep 21, 2014

Sue and Spencer were great with their customer service and no pressure sales

Carolyn W

Sep 17, 2014

Steve Sand and Sue Kruger were fantastic to work with! The entire process was smooth and they both took the time to answer all of my questions and concerns. I would not go anywhere else to purchase a car! Moore Jeep Chrysler is the best dealership in town. I would highly recommend this dealership to anyone who is looking to buy!

Prof X

Sep 14, 2014

We were looking for a car to replace ours and it was already a hard situation to begin with. The manager, Spencer, and the sale rep, Sue, were very helpful. They were very honest and straight forward.

kim

Sep 13, 2014

I brought my Jeep to Moore Jeep when I would obtain my preventative maintenance and they have always provided excellent service. I have just purchased a new Jeep through Moore and the experience was again excellent. Sue, my representative was pleasant to work with, very friendly and made the experience better than I have experienced previously in my car buying situations.

Scott and June Riley

Sep 12, 2014

Sue Kruger was very informative, professional and courteous. When purchasing our vehicle the process has been a very easy process.

amanda

Sep 10, 2014

My experience at Moore Crysler Jeep was truely one to remember the friendly employees mad buying my first vehicle easy and pain free. Roy was great!

raealto

Sep 9, 2014

thank you so much to sue and spencer with getting me my beautiful 2013 dodge charger. The experience was a million times better with them then with any other car dealership in the past. i will definatly be referring my friends and clients. i live in the wasy east valley and very pleased that i chose to make the drive down here to purchase my car. thank you again to sue and spencer for working with me and making my experience enjoyable.

LostAggie

Sep 8, 2014

This is my first Jeep purchase and I am very happy with the vehicle, purchase process, and level of service from Moore Jeep. I worked with Rick Watson and he was great to deal with... Very patient and let me take my time looking at vehicles and multiple test drives. I thought I was going with a Wrangler Rubicon but ended up loving the Jeep Cherokee Trailhawk. I would definitely recommend work with them on my next purchase. Ask for Rick when you go in!

Jake R.

Sep 7, 2014

Sue Kruger did a great job getting me into my car. She allowed the time to look through all choices on the lot and was quick with the entire process. If you are looking for a car you should with out a doubt consider bringing your bussiness to Moore Chrysler Jeep. I was very please with my experience.

Chris O

Sep 1, 2014

Rick was really easy to work with. I think a very fair deal was made on my trade in as well as on my new car. Didn't have to deal with any back and forth with managers, just an easy overall process. I would recommend them to anyone.

Christina&GabeNewJeepOwners

Sep 1, 2014

We came to Moore Chrysler Jeep to look at the Jeeps and Henry was so accomindating that we walked out with a great deal on a Jeep. We had such a great experiance that we will be back in a couple of years to buy another car here soon. If you want a good deal stop by.

Diana

Sep 1, 2014

Just bought a Used Xterra from Sue K at Moore Jeep Chrystler Subaru. Sue to great care of us from start to finish and got a great deal on the care we wanted without alot of hassle. Thanks so much!!

Jennifer

Aug 31, 2014

I have purchased multiple cars from this dealership. We recently bought one from Sue and Spencer-who are great! They are always great with service and I have all of my oil changes done here...any time I do they give me a list of items that they think may need attention but I'm never forced to do them. Low pressure always-whether it's service or sales. Highly recommend!

W. Stein

Aug 30, 2014

Everything about this dealership was great. It was the best car buying experience I've had. It was very easy, and everyone we worked with went above and beyond. Matt and Sue were excellent! We will certainly be back in the future. HIGHLY recommend Moore.

Brian V

Aug 29, 2014

Everyone at Moore made the car buying experience surprisingly pleasant. Honest, friendly and gave us the best deal possible. Sue K., Troy M. and Tara B. all did a fantastic job finding us the truck we wanted. Great job. -Brian Vascassenno

JeffO

Aug 28, 2014

Roy is a great sales person. Convienient and awesome to work with. I highly recommend him to anyone.

bj Wilson

Aug 24, 2014

My Wife and I purchased a used Yukon and Suburban and were very pleased with the customer service from both Sue and Keith. There no pressure approach was successful and made the buying experance more enjoyable.

Dee A.

Aug 23, 2014

This is the easiest experience that I've ever had purchasing a car. My parents bought a car from Chris in November, 2013, and Chris was so helpful to them that my parents referred my brother to him to purchase a car from him in about April, 2014. My dad doesn't refer just anyone, so that was a big deal to my brother and he also had a great experience. So, when I mentioned to my dad and brother that I was now looking to purchase a new vehicle my dad told me to go get Chris' card out of his vehicle and call him. Chris was busy helping another customer when I got here but immediately came out to greet me and handed me over to Sue. She was also great, so now 1/2 of our family has purchased a car from Moore in less than a year, and to top it off, we now have two great contacts here. I will refer anyone to Moore, and to Chris and Sue. Great experience, thank you!

Ron

Aug 22, 2014

Sue is very informed and very helpful. Buying this car was a very good experience. I am looking forward to a long relationship to Moore Chrysler Jeep.

Barbara & Randy

Aug 21, 2014

We have been coming to Moore Jeep for a couple of years for service on our Jeep Grand Cherokee Limited. Service has been wonderful, so when we decided to buy a new one we came back. We worked a deal with Sue that went very smooth and fast. It's been a great experience.

Janet Alexander, Realtor

Aug 20, 2014

Within seconds of pulling into the dealership, JUSTIN met us and welcomed us to the dealership. He asked pertinent questions to zero in on what I wanted and what models and option would work for me. He got us cold waters and had us jump onto the golf cart to whisk us around the lot. He pointed out every model, explained what features they had and quickly narrowed the options down. Test driving was quick and easy, unlike other dealerships that took nearly half an hour just to get into a car to test drive. As a woman I often get demeaned by sales people at dealerships, but NOT Justin; he was professional and treated me with respect. He REALLY knows the product he sells - he was quick to point out features and how to use them and answered All my questions. I took up A lot of his time, but he was patient and I never felt pushed. Negotiations were easy and without tricks employed by other dealerships. Once the negotiations where complete, the trip to the Finance office was quick, and again very professional as options were presented. Again, NO pressure. I LOVE THE EXPERIENCE I HAD. YEAH TO JUSTIN AND MOORE JEEP! I am surely going to refer them over and over and every chance I can. Thank you so much!

pm

Aug 18, 2014

roy was an excellent sales men he was very friendly, nice, and at very caring, he got us in and out with a better deal then the internet price. i would strongly recommend him, and his company for future cars. plus i have seen him jump into a firey buliding to save a box of kittens. while negotaition the best deal with the best rate for my family. he is the most manliest man in the car biz he can bench press a ram 1500 and dose curls with wranglers.

Janice Smith

Aug 17, 2014

Roy and Evan are nice guys! Had a great experience buying our jeep. Had us in and out in no time! Janice

Dean Bradford

Aug 16, 2014

Excellent Customer Service. Quality Jeep Product. Matt Moore and Sue Kruger provided the total customer service experience I expect. Very honest and direct communication with respect to pricing and the product they want to deliver. Thank you, Dean

JUDY & MIKE MCKENNA

Aug 16, 2014

ROY & TROY: WE GOT A GREAT DEAL IN A TIMELY MANNER. THEY TOOK THEIR TIME TO EXPLAIN & ANSWERE QUESTIONS. VERY INFORMATIVE.WE HAVE BOUGHT 2 CARS FROM MOORE AND HAD A GREAT EXPERIENCE BOTH TIMES.

Mark

Aug 15, 2014

Roy is one of the best salemen I have every had. Thanks Rory

Neal Sen

Aug 15, 2014

Rick was straight forward with me and stayed on top of my deal. with the help of the USAA car buying program, Evan and I were able to get things done and I was able to have the deal I wanted that fit my budget. I would reccommend others to visit Rick.

Ahwatukee Cowboy

Aug 14, 2014

Buying a new vehicle is not always a fun experience. The entire process often times is intense, which is why I am pleased that I purchased my new Jeep Rubicon from Moore Automotive in Peoria. It was a fairly long drive from my home in Southeast Phoenix to the dealership, but it was well worth my time. From the moment I arrived, the sales team of Spencer Fredlund and Sue Kruger made sure that this would be a positive experience. They had the model in stock that I wanted and following some negotiation with Spencer I felt that the offer was good for both parties. Sue walked me through the many features of the new Rubicon to make sure that I understood all the cool abilities of the new Rubicon before I left the dealership. I most certainly will be back to Moore Automotive when I have a need for another vehicle and would highly endorse this dealership to those that want a professional and pleasant buying experience.

James C. Walls

Aug 14, 2014

Moore Chrysler Jeep Phoenix Az have an excellent staff. They were extreamly knowledgeable and have great respect for there customers. I could not ask for a better place. My salesman Ron Morris was excellent in helping with my purchase of a new vehicle. A great Hoorah to Moore Chrysler.

CaseyT

Aug 13, 2014

Ask for Rick Watson. He was amazing and got us everything we wanted!

scamscam

Aug 13, 2014

Keith and Spencer were great. I've purchased a few vehicles from dealers before and every one of them were long and painful. They almost soured me completely on dealing with "dealers". Keith and Spencer at Moore Chrylsler Jeep were easy going, no pressure, kind of sales people. I knew what I was looking for and they guided me to the right vehicle. Once I settled on a vehicle they worked with me on the price and I was out of there in no time flat. What normally took over 3 or 4 hours now took under 2 hours. I've had the car a week now and I've been looking all over online and I can't find a better deal than what they gave me. I fully recommend these guys. When I am ready to buy a car again, I will definitely talk to Keith and Spencer first. One last thing... I am not the easiest person to please, I know this, and I don't write reviews... ever. So please understand that this is as honest review as you will possibly get. Talk to them yourself and do your research and I think you'll agree that they are going to be hard to beat. My disclaimer: I did purchase a used vehicle and not a new one. I can not speak for their new vehicle prices. My experience with purchasing a used vehicle was exceptional and I expect yours will be too (especially if you deal with Keith Adams or Spencer (I don't know Spencer's last name).

TJ&M

Aug 12, 2014

Wonderful staff that got us in and out in no time! All of our questions were answered clearly and completely. All of the options were explained so we could make the best discision. Sue, our sales rep, was an absolute delight to work with.

Sheila Taylor

Aug 11, 2014

We appreciate the time our sales rep. spent with us during the sales process of our new vehicle. We were completely satisfied with the knowledge of product line / warranty, etc. We feel Roy was very helpful in our entire process and would recommend him to someone else looking for a new / used vehicle.

Penny Scottsdale

Aug 10, 2014

Worth the drive. Great customer service sales person (Sue Kruger). She has explained everything really well. Makes us feel very comfortable. Will tell people of our great experience here.

Emma4210

Aug 10, 2014

My experience at Moore Auto was the BEST that I have EVER had. I have purchased at least 12 new autos over the past 30 years, Ford, Chevrolet, Dodge, Toyota, Honda so I have a wide background to judge from.If anyone had told me how good of an experience I would have at Moore Auto I would have said yeah right.My story: I did a bunch of internet research and knew exactly what I wanted. I had contacted several other dealers and all I wanted was a price. I didn't need a test drive and didn't need to kick the tires because I knew what I wanted. Every single other dealer - even those with supposedly no hassle - tried to get me to 'come on in' lets talk and they always had to talk with a manager to give me a response which was 99% of the time not favorable to me as a buyer.I did an online inquire at Moore and was contacted by Tara. I told her I was frustrated and didn't know if I wanted to talk to dealers any more. She asked me to hang on and got Spencer on the line who I shared my frustration about the other dealers. I had done my research and discussed my requirements with Spencer. His first offer to me met all of my expectations which no other dealer in the valley would commit to.I told Spencer I would come into the dealership in the afternoon but I only had a short time to do paperwork because of other commitments but said I could come in the next day. Spencer assured me he would get me in and out. I am still pinching myself but as surely as you are reading this from the time I arrived at the dealership Keith greeted us and had everything ready to go. The vehicle was ready. We received a thorough walkthrough and I would highly recommend Moore to everyone considering a vehicle. Honest to goodness we walked out of the dealership, papers signed, driving our new Jeep Grand Cherokee in less than one hour after driving in.

Joe

Aug 9, 2014

Worked with Sue and Fred, they were very easy to work with and got me the car and the financing I wanted. Process was very quick and efficient. I would recommend buying from them at Moore Chrysler Jeep.

Auto Purchase

Aug 8, 2014

We visited Moore Auto to check out a Subaru Outback and found that not only was the car in great shape but the salesman and the internal office staff were not pushy but were there every step of the way for guidance and information. We ended up purchasing the vehicle and the entire process from stepping foot onto the lot to driving out was less than 1.5 hours. Thanks - we will be back.

Debbie B

Aug 8, 2014

We have always had great service with Moore and Sue was certainly no exception. My 2nd buying experience here was so positive that my husband had to get a new Jeep too!

kbautista21

Aug 8, 2014

Went into Moore Chrysler Jeep looking for a new Cherokee with my sister a few weeks ago and Keith really helped us out! He was very friendly and helpful right from the start! He was able to answer all of our questions and made the experience awesome! I will be going back to Keith for my next purchase!

Dr Theodore

Aug 7, 2014

I visited the dealership just for info. Roy Morris provided excellent service as well as great knowledge of the Wrangler. I will return to purchase shortly.

Roses 200 S

Aug 5, 2014

I just purchased the all new 2015 Chrysler 200S from Mitchell. The whole buying process was flawless. I will send all my friends and family to Moore!!!!!!!!!!!!!

Kathy B.

Aug 4, 2014

This, by far, was the most positive buying experience I have ever had! Sue was phenomenol. She was helpful but not intrusive and most accomodating. This has to be one of the best dealerships around. I have been coming to Moore to purchase a vehicle and for service since 2007 and fully intend to be back faithfully. Kudos to Sue and the entire crew!

Paul and Paula Bauer

Jul 27, 2014

This is our 3rd T & C and we have returned to our sales person, Sue Kruger. We found her effecient in her job and more than pleasant to work with. Spending thousands is never easy, but she made it work for us, as usual. Steve Sands we have worked with before and he, too, was very helpful. All in all, we had a very pleasant experience and would definitely recommend Sue Kruger to our friends and relatives. All the people in this organization and dealership are there to please their customers.

Eli Perkins

Jul 16, 2014

We have been to several dealers looking for this certain Mazda and only a few had them in stock but The Moore Auto Group is the only one with the lowest price and great customer service. The entire process of buying the car was easy and straight to the point and when they say they will do what ever they can to get you the best rate possible they mean it. I would recommend this dealership to anyone who is interested in purchasing a car.

Bob S

Jul 14, 2014

Looking for a car at a great price? Check outMoore Auto Group in Peoria.Their web site is easy to use, and their people are great to deal with.I found the car I wanted, and they made it easy for me to drive it home. No BS, just people who want to make some money by selling you the car you want at a low price.

Ben, Prius owner

Jul 12, 2014

We worked with Sue today, she streamlined the buying process and made it a very pain free experience.

MargiM " Geezerette"

Jul 12, 2014

I recently took my Chrysler 300C in for repairs. As always I dealt with Travis. He is great to work with. He is very personable and very thorough. He kept me informed about the progress of my repairs. The work was done in a timely fashion. I would recommend Moore Chrysler to anyone. Ask for Travis.

azgitano

Jul 11, 2014

I just came looking but left with my dream car. Thank you Christopher Wesley for helping me make my decision. i just returned from a road trip and really enjoy the lightly used Chrysler 200 HTC. Thanks again

Jeremy

Jul 10, 2014

The guys at Moore Jeep were top notch! Everything was very up front and as advertised... Would recommend to friends and family!

JoanP

Jul 6, 2014

Got a price off the internet for a jeep and visited several car dealerships. The only one that actually honored that price was Moore Jeep Chrysler. We worked with Rick Watson. He was very knowledgeable and friendly and worked out a great deal for us; best price of the three dealerships we had visited. We would highly recommend Moore Jeep Chrysler and Rick Watson!

Darlene B

Jun 27, 2014

We purchased our 2014 Jeep Grand Cherokee a year ago. We had the check engine light come on and took it in for service. Aaron was our service advisory and we can not say enough good things about him. He called to give us a progress report on the Jeep and gave us an estimated time of completion. Moore had a loaner vehicle that we used they were very friendly from the greeter, to the lady at the loan car check out to Aaron our service advisory. We will refer family and friends. Moore and every dealership need to keep quality people like these. Give them all a raise they deserve it.

2nd Jeep

Jun 26, 2014

Sue was incredibly patient and good natured when we were Jeep shopping. I love my new Cherokee and wouldn't hesitate to send anyone I know to Moore. I really appreciate everything she did to help us get in and get out with as little fuss as possible. Finance was simple and straightforward. Thank you Sue, you're efforts are greatly appreciated

arizonasunbum

Jun 24, 2014

After being mistreated by Sands....we could not wait to get BACK to the Moore family! They are such a treat, whether it is up front in sales or out back in service or parts. Have never been mistreated, nor have I EVER been spoken to in a manner that I felt disrespected. We just went back and bought a 2014 Jeep Cherokee Latitude. Spencer was such a treat to work with and the buying experience went so smooth and quick!! None of that ALL day BS!! Thank you Moore family....soo very glad to be back!!!

Fred SD

Jun 24, 2014

Purchased a new 2015 Forester and the salesman was Papa Joe who was very helpful and efficient in working our way through the purchase process. John was very good and flexible in negotiating a reasonable purchase price which I think was very fair. The dealership is a very nice and clean facility that is pleasant to visit with great coffee. Thanks Papa Joe and Johns

Lawrence Adams

Jun 21, 2014

After doing my research on a vehicle I was looking to purchase, I had come to Moore Chrysler because I had found they had one that matched what I was looking for. Service was excellent and knowledgeable about the vehicle. Purchasing process was rather painless. Many thanks and will continue to do business with them.

DennisJR

Jun 20, 2014

Our sales rep Sue was a breath of fresh air...kind, patient and not pushing. Overall a very good buying experience.

JPNAPO

Jun 18, 2014

My experience at Moore Chrysler Jeep was excellent. Their no pressure atmosphere was a pleasure to deal with. They made purchasing my previously owned Ram 2500 a breeze.

Lindsay R.

Jun 18, 2014

First experience with the dealer ship didnt go so well. Second trip down worked with Sue and Scott and they were excellent. Got the vehicle I went in for and everything was smooth.

JeepOwner

Jun 14, 2014

People are very nice here. Still in the buying process - but hope the rest goes as smoothly.

Keith

Jun 11, 2014

I purchased a vehicle from Marty Thompson. He is very knowledgeable on all types of vehicles and was very helpful. All the people I met at Moore Jeep are very helpful. I would buy again when I am ready

Nancy Snider

Jun 10, 2014

The best dealer to buy a car from!!! Fair and informative - answered all quiestions

My husband new Jeep

Jun 9, 2014

Sue Kruger provided great customer service and went the extra mile. She was honest and fair. The buying process was fast and I will refer my frends.

Folch127

Jun 7, 2014

Moore Automotive is TOP NOTCH! Received great costumer service and fair pricing for my recently purchased 2010 Subaru Forester! The car came in EXCELLENT condition and was thoroughly reviewed by the dealership! Loved working with Sue! Would recommend her HIGHLY and will definitely return to them when searching for my next car! Just received a check from them due to my overpayment for license fees! I would have never known the difference in pricing, but they had the integrity to pay me back the correct amount I was owed! BIG THANKS TO MOORE AUTOMOTIVE!

GLW 1984

Jun 7, 2014

My wife and I just leased a Jeep Cherokee Laredo at Moore Jeep. It was a great working with Rick Watson and the rest of their staff!! They were very courteous, knowledgeable, and helpful..... We look forward to enjoying our new Jeep and coming back to Moore !! Sincerely, Greg and Lynn

Happy Buyer

Jun 7, 2014

Rick Watson at Moore Chrysler/ Jeep on Bell Rd and 101 was the best sales agent I have ever dealt with in my car buying experiences. I came in since I saw a car online. After test driving it I found it was not the right one for my family. After looking at 4 other cars because I could not decide what to get Rick finally found the right car for me at the right price. Plus the financing was quick and easy and I was shown the vehicle history without even asking. If your looking for a car go see Rick Watson!!! He was even kind enough to listen to my kids tell story after story. Thanks Rick it was like buying from family.

Susan Lythgoe

Jun 7, 2014

I was greeted right away by a very friendly young lady named Sue. We hit it off right away, I enjoyed my buying experience. Sue and I compared many different Jeeps and I decided on a black willys 2014. Thank you for making my buying experience fun and exciting. No hassle dealing.

Mac

Jun 2, 2014

I purchased a 2009 pt cruiser at Moore chrysler Jeep. Worked with Sue Kruger, a very personable and professional sales person. She was very upfront and answered all our questions. The thing is She doesn't talk down to you are make you feel uncomfortable.

Jaime

Jun 1, 2014

Disappointed! I was told someone would follow up with me and know one ever did. I had to reach out twice.

Alex A.

May 30, 2014

My experience here was very excellent and welcoming and made sure I was helped. When I called to see if the vehicle that I was looking for was here it was so that was very nice. Sue Kruger was my sales assistant and was very helpful and made sure we were taken care of.

Christie ( satified new car owner)

May 30, 2014

I cant say thank you enough for giving me the most enjoyable car buying experience possible!!! Matt Moore, owner of Moore Chrysler took his personal time to make sure I was happy, comfortable, well informed before making one of lifes biggest purchases. Sue Kruger ( sales and leasing) made this the most enjoyable, relaxing process of car buying imaginable. From Matt Moore, Sue Kruger,to finance, and the service department, everyone was extremely helpful, fast and friendly. I will definately recommend Moore Chrysler to all of my family and friends.

Linda Knee

May 30, 2014

I had the best experience with working with Sue and Roy they make a amazing team! I wont go anywhere else this is my second Jeep from them.

Onehappymom

May 30, 2014

Rick Watson was the salesman that helped us out. Right from the start he listened to what we were looking for ie: price, mileage, etc. He didn't try to push us to buy something that we didn't want or couldn't afford. We were very pleased with the whole process and especially with Rick Watson.

Sherrys

May 28, 2014

As we are older customers, the staff at Moore subaru was very accomidating. They were friendly and thoughtful.

SUV purchase

May 27, 2014

Sue was such a resfreshing surprise! She was the oppisite of the expected usual high pressure sales we have experienced in the past. She was helpful and friendly. Very down to earth. Finance experience was also good. They worked to get us the deal we were looking for. Would recommend them to friends.

morelman51

May 27, 2014

Roy and Evan did an outstanding job of working with me on a very busy holiday at this dealership. I am very pleased with my entire experience at Moore. Steve the Manager was also very helpful during the purchase process. Thank you all. Gary Lasko

Leanne

May 25, 2014

Very friendly sales lady named Sue. She was not pushy and was very helpful.

Rachel

May 25, 2014

I found the car I wanted online first through cars.com and made an appointment. I didn't think it would be so easy to do the buy/trade in...Rick Watson helped us, and never made me feel pressured in the least (a huge turn off when car buying!). My boyfriend and I took our time getting to know the car, and Rick was great at helping us get the best deal. I highly reccommend car shopping here!!

Matt

May 24, 2014

The staff was very friendly, especially Sue. We did get tired of waiting once we'd started filling out all the paperwork but it was a busy day.

TC

May 22, 2014

Sue at Moore jeep was great to work with. Easy buying transaction. Had me in and out in no time at all. Will allways come back here first. Thanks

Matt G

May 21, 2014

Rick Watson-Moore Chrysler Jeep Peoria, AZ is a superstar! We made a fantastic deal, as we always do (6th car purchased with Moore now). Rick took extra care of us to help with the entire process. I can't say enough about this dealership and especially Rick. You made this process painless, easy and you are extremely FAIR! Folks, this is the place and Rick is the person to build a relationship with. Trust, integrity and being fair is what Rick and Moore Auto are all about. Thanks so much! Give Moore at try!

Geoffsbox

May 20, 2014

Less than 2 hours and I was out the door with a new car. They allowed me to work with them through email up until the need for face to face conversations. They committed to a price, held to the commitment and got me in my new car in record time.

George

May 20, 2014

very nice dealership. good to do business with you.

Troy

May 19, 2014

I recently stopped into Moore Chrysler Jeep to see what it might take to get out of my 2013 Ford Edge and into a Wrangler Unlimited. When I arrived I was just looking to get information. Rick Watson greeted me when I walked up. He was courteous and also more importantly did not "crowd my personal space". He listened to what I was thinking about and then showed me around the lot. The professionalism and excellent customer service Rick provided me, by end of day, we had found what we were looking for and with the deal he presented, there was no way I was not leaving without my Jeep. We decided to go with the extreme lift kit as well. What a game changer! I would highly recommend Rick Watson and the entire Moore family if you are looking for a great buying experience. Even if you aren't buying, stop in and say hi, you never know what may happen!

CarFan

May 18, 2014

Found a great deal online. Went in to speak with the dealer and left with even a better deal. Sue was the sales person and Sean was the sales manager and they were great. I will be a repeat customer

momof2boys

May 17, 2014

I came in knowing exactly what I wanted and spent maybe 2 hours total for the entire process. Sue was a great sales person worked really hard to get me what I wanted for what I wanted to pay. My entire car buying experience has been a pleasure instead of a pain.

Bill - a satisfied customer

May 15, 2014

I worked with Rick Watson at Moore Jeep in Peoria, AZ. Rick was informative, couteous and patient. He was enthusiastic about his product line and helped me to sellect the right vehicle.. Then,he invited me into his ofice where he proceeded to take me through the purchase process. The value of my trade-in vehicle was a primary concern for me. Rick took the time to help me understand and then realize the maximum value or my trade. Piece by piece he built a purchase structure that fit my practical and financial needs. For me, the end result was the purchase of an exciting new car. I am grateful for the help and guidance Rick so generously afforded me. He is a true professional..

Navy Blue Nellie

May 13, 2014

Thank you, Michael, for taking such good care of us! We are always greeted in a timely fashion by the lovely lady in the service area if you are not at your station and are promptly put in touch with you. We are counting on you and the service department to keep our Jeep in tip top shape.

Paul and Pam, return customers

May 11, 2014

I have purchased several vehicles over the last 20 years from Moore Chrysler, and they all have been great experiences for me and my family.Several weeks ago I contacted Matt Moore, owner, and indicated I was looking for a Grand Cherokee. He immediately laid out an approach for me to properly evaluate the vehicle, and to work with a great saleman, Spencer Fredlund. The entire process went very smoothly, including getting a fare price for my trade-in, and arranging financing. Spencer was very thorough in explaining the features of the vehicle during the process, and at delivery. Matt and his team promised a great experience, and they delivered. We love our Grand Cherokee!

JennyD

May 10, 2014

If this had been my first go round dealing with the Moore folks I would NEVER go back. I have been a customer for years and have typically always enjoyed my visits - however things have definitely changed. There are all new faces. There are so many long term employees that are no longer there it is very disappointing because the same level of service just isn't there. The service manager Luke Moore is not around anymore and the new guy Dustin is not very helpful or empathetic. In the past there was always a customer service gal, Christina that I spoke to and would always make sure I was taken care of. The new girl I was reffered to hasn't even bothered to return my phone calls (a week later and still no call?! Come on.). I sure hope they get this figured out. I have been loyal to the Moores for a long time and love supporting my local businesses but a few more experiences like this last one and Ill have to look elsewhere.

Mascot

May 7, 2014

Rick Watson was so very helpful, he made my purchase of a truck for my husband so very easy. No high pressure or gruffness!! I would do it again, especially for that very pretty dark brown Jeep!!

bonnie

May 5, 2014

Rick Watson, sales representative at Moore Chrysler in Peoria Az extended himself in a gracious and courteous manner throughout the purchase of our car. It took work but he managed to get us a good and acceptable price. I am quite sure he made no profit on the deal, thus I would recommend him highly. Sharine Kirk.

Dan

May 2, 2014

Everything I came in for was taken care of and a couple of smaller things as well. Very thorough and professional.

Ally Spier

May 1, 2014

Great Experience! I worked directly with Steve Sand and Marty Thompson and they were both extremely professional/courteou. I would never buy a car from any other dealership. Thanks Again!

Kyle

May 1, 2014

When I walked onto the lot at Moore Chrysler Jeep I was promptly greeted by Mitchell Smith. Mitchell was able to identify the exact vehicle that I was looking for and from the start with the Help of Scott the sales manager I got the best price for this vehicle. O On the day of delivery of my Grand Cherokee Mitchell walked me through all of the interior and exterior features. It was very obvious that Mitchell was very well trained in aspects of this vehicle. I had a great experience at Moore Chrysler and would recommend others to purchase a vehicle here. Thanks for the great service.

KC

Apr 29, 2014

Bought a new wrangler from Sue at Moore Jeep and the whole process was awesome and hassle free. Sue was excelent and not pushy at all, making it very easy to do the purchase. Thanks again and I will be back next time!

Ray K

Apr 27, 2014

I have bought many cars and by far this was the most pleasant and professional experience I ever had. Not only did I buy a Subaru Forrester but I also bought a jeep wrangler on the same day. Joe, Sue, and the whole sales group were phenomenal, and Troy in financing is one of the best and really knows his stuff. No doubt about it I am a customer for life!

Tara

Apr 26, 2014

We found a Mazda 3 on Cars.com and called about coming in for a test drive on Saturday. The car had already been brought up front. Sue came to meet us right away and made for a smooth test driving experience. She and Ken were able to save us some money and we purchased the vehicle. They even threw in a car wash, tank of gas, and pizza:)

Debbie

Apr 19, 2014

Great no hastle service, and Thanks to Sue for getting me the vehicle I wanted at a price no one could beat!!

Jill LaRose

Apr 12, 2014

This was by far my best car buying experience ever! I worked directly with Steve Sand and Rick Watson and they were both extremely professional. I would never buy a car from any other dealership. Wonderful, wonderful experience.

Pat Kavanagh

Apr 10, 2014

We came to this dealership,because we had really good service,and worked with Sue before and liked her.

RickJames

Apr 7, 2014

We had a great expierance, friendly people. The deal was handled quickly and with great customer service. We came from all the way from Gilbert, AZ and the trip was well worth it. 5 Star all the way

Zijadina

Apr 6, 2014

Thank you so much to Sue Kruger for the great customer service! We knew what we were looking and she made us feel even more comfotable about our buy. We love our new Jeep Grand Cherokee! I recommend this dealership to anyone in the area looking for a Jeep, Chrysler and Subaru.

Dawn

Apr 5, 2014

This is the 5th car I have bought at Moore and always had a great experience. Sue was a good sales person and very patient thru the process. Also, my cars have only been repaired at Moore's.

Jude Cabusao

Apr 5, 2014

I'm a first time car buyer and was dealing with a lot of unknowns. Rick Watson walked me through the whole process. Got my first brand new car in a day! Kudos to Rick and to all the guys at Moore Automotive!

DEBBIE AND CHRIS

Apr 4, 2014

RICK WATSON WAS VERY KNOWLEDGEABLE AND FRIENDLY FROM THE START.IN HELPING US WITH THE PURCHASE OF OUR VEHICLE. HE WAS VERY COURTEOUS AND DIDNT HESITATE IN HELPING US IN NEGOTIATING A FAIR DEAL. WE HAD A VERY SHORT TIME FRAME FROM THE TIME WE CAME TO HAVING THE DEAL DONE. IF WE WERE TO PURCHASE ANOTHER VEHICLE HE WOULD BE THE FIRST PERSON WE WOULD CALL. THANK YOU RICK FROM THE BOTTOM OF OUR HEARTS!

Shawn

Apr 4, 2014

Nornally when you go to negotiate a deal for a vehicle it's a fight to the finish on "who gets who"! My sales person Mitchell Smith, his desk team and finance department were all very professional during the process. Not only did I walk away with the exact vehicle I was looking for, it was a great price and there was no drama. It was truly a great buying experience and I would recomend him and his team to a friend.

Mike

Mar 31, 2014

I have to admit, I am a tough customer. Buying a car is my least favorite thing to do, but the guys at Moore took it in stride and gave me a great deal! They are quick and negotiate on the spot, and they put up with my attitude. If you did your homework, take your lap top and head to Moore.

trisha

Mar 31, 2014

What a smooth and easy car buying experience at Moore Jeep and Chrysler. Keith Adams was very helpful and knowledgeable. I never purchased a car so easily. I would recommend that you ask for Keith if you are in the market for a new vehicle.

houser1

Mar 31, 2014

Easy to work with. Roy was a pleasure from the moment we got there. He answered all of our questions. Enjoy my purchase very much! Thanks

Bob Berndt

Mar 30, 2014

Sue worked and worked and worked to make a deal for us that would work with our pocketbook and still be fair to the dealership. We enjoyed her helpfulness and cheerful personality. She knows her job and goes the extra mile for her customers.

Bev

Mar 29, 2014

very friendly salesperson. not pushy or overbearing. i have purchased a jeep at the this dealership before.

Glenn

Mar 29, 2014

I just bought a used RAV4 from them. It appears to be a good vehicle at a reasonable price. They had a lot of hidden "add on costs" that weren't reflected in their internet price, but we negotiated most of them away. I would have preferred a more accurate price up front, but we worked it out.

bigheadtodd

Mar 28, 2014

Keith Adams helped us purchase our 2013 focus today and he made the experience go smoothly. We told him what we wanted, how much we wanted to pay and what we could afford. He took great care of us, and we drove off the lot with a smile and a great vehicle. Thanks Keith.

marcoht1

Mar 28, 2014

My husband and I had a wonderful experience at Moore Jeep/Chrysler/Subaru. Our salesman Rick Watson was professional, friendly and courteous. I can't say enough good things about this dealership. I found Moore Jeep/Chrysler/Subaru to be different than the majority of other dealers. When my husband and I first stopped in to look around we found the atmosphere to be "no pressure". Salesmen did not flock like vultures, we were allowed to just roam the lot looking at vehicles.When we located the vehicle we were interested in, Rick Watson took us on a great test drive. He was very personable and friendly.I have to be honest, it has been my past experience that you know if you really want to buy a car from a specific dealer within the first 20 minutes or so of your visit, based on your initial reaction to the atmosphere of the dealer itself and most importantly the attitude and professionalism of the salesman. Rick Watson was amazing!!!The finance department /Evan was equally professional. It was clear that he, along with Rick worked very hard to assist us in purchasing the vehicle we wanted. To our surprise, they were able to make our dream of owning a jeep a reality in under two business days.Our visit to the dealership to sign documents and take delivery was equally stunning. All documents were prepared in advance, the vehicle was detailed and gassed up ready to go. We were in and out in under 10 minutes!!!I just cannot express the level of professionalism and courtesy that we received!! I have already referred several friends!Thanks Moore!!Regards,The Hernandez/Reight Family

MR B

Mar 27, 2014

Thanks again to Moore Jeep and Spencer for the great deal and better service!

Madge

Mar 26, 2014

Sue was great! She helped get us into a 2014 Grand Cherokee Limited. She made the process smooth and painless. Thank you Sue and Moore Chrysler Jeep!

Paul J.

Mar 26, 2014

Rick Watson has helped me get into two veichles in the past two years, with a purchase of a Chryler 300C in 2012 and a lease of a new Jeep Grand Cherokee in 2014. The sales experience has always been straight forward and I am happy to refer firends and family to Rick and Moore Automotive. The service department has been great to work with and the process is always straight forward. Ask for Travis; he is a seasoned service advisor and always explains the process clearly without being pushy. Kind regards, PJ

BrandNewJeepOwner

Mar 23, 2014

Sue was very friendly from the beginning and got me into a brand new 2014 jeep cherokee. I was here for about 5 hours but thats how all dealerships are so I guess I cant blame them for that. Overall, an ok experience and glad I got a good deal.

Melina8

Mar 21, 2014

I was debating between Jeep and Mazda and the service of Moore Jeep was outstanding. Sue K. made me feel at home and very comfortable with the nerves of buying a new car. Since I was a first-time buyer when getting the Jeep, Sue gave me a great price with answers to all of my questions. I would definitely recommend Moore Jeep to everyone. Thank you!

Steve

Mar 21, 2014

We felt very comfortable and was quite impressed with Marty. He is very knowledgeable and informative. He answered all our questions and gave us great insight about the Willys jeep. I thought the Willys would be good.After talking with Marty, I know this is the vehicle that we will thoroughly enjoy. He introduced us to the service manager and parts department. It was refreshing when he assisted us on deciding what accessories to purchase. I will definitely recommend Moore Jeep to everyone.

Lindsay

Mar 20, 2014

Sue was a great! She was very helpful when it came to buying my first car and getting the price that I wanted for the exact car that I needed!

Darrell Floyd

Mar 19, 2014

Mitchell was an absolute pleasure to work with. He understood what I was looking for and made every effort to accomadate. He was friendly, professional, and courtious. I have never had a car buying experience be so relaxing. I have sold cars, and buying my own car from my manager was not as easy as Mitchell made this experience. I will recommend Mitchell to anyone and everyone who I know who needs a car.

97jeep

Mar 18, 2014

First time user of the Costco method to buy a car. Very pleased with the experience. No haggle and no pushy sales pressure.Write ups for the new Jeep Cherokee have been very positive and so far I agree with the write-ups. Still have my '97 Cherokee which is in excellent shape and will keep it at the cabin up north for a second vehicle there.

Brian

Mar 16, 2014

I came in at the last minute on a Saturday night in a fix because my old car was having mechanical issues. Sue helped me and was very polite and informative. The new Jeep was a great fit, and when it came time to negotiate the process was quick and easy. Sue cut through the process and got me a quick and easy quote that I was satisfied with. Overall, I was very satisfied with my experience, and wouldn't hesitate to return.

Jeff R.

Mar 16, 2014

Rick Watson was our salesman and he was personable, knowledgeable and made the whole buying process so easy. We picked out a Jeep Cherokee and were heading home within a couple of hours with a great price!

Jim, a car lover

Mar 16, 2014

Moore did an exceptional job for me. Rick Watson and Steve Sand went out of their way to find me the exact vehicle I wanted which was not easy. They located it in Henderson, NV and then Rick made the 300 mile trip to get it. They kept me advised through the process and their professionalism and product knowledge were exceptional. Rick referred me to Travis in service so I could meet him and buy some additional items plus discuss additiona service which I will do at Moore The vehicle was perfect on pickup and Troy in the Business office really assisted in making extended warrenty choices. Since I pay cash for any vehicle Troy's promised help to quickly get me the title is appreciated especially since I will be soon going out of state. All in all this was a very positive expirence on a great product. My Sincere thanks to all and rest assurred we will buy our next car here and mention Moore to our friends.

BBergerson

Mar 12, 2014

Thank you Marty for wonderful buying experience! We appreciated how knowledgeable and helpful you were in explaining all the options on the Jeep Grand Cherokee Laredo we purchased. Everyone at Moore Chrysler Jeep was friendly and helpful. If you are looking for a vehicle, we would highly recommend Marty Thompson. His helpfulness and fairness is something hard to find.

Christy

Mar 12, 2014

My dad and I were going in to just test drive a jeep (his idea). After test driving a jeep wrangler and realizing what a good deal it was, we had to buy it. The staff there is so helpful and kind.

c griffon

Mar 11, 2014

Very informative and helpful. Made me feel very confident that I was making the right decision. Did not try to upsell me or buy extras that I would not need. The best car buying expirence!

hillary

Mar 11, 2014

Roy found me the jeep I was looking for. Easy and nice to do business with. Thanks!

Ray aka C-Rock

Mar 11, 2014

I would like to say that my vehicle purchase was such a pleasure and very pleasent. The sales staff was curtious,pleasurable and no pressure, which is unheard of in this day and time. The no hackeling back and forth process which is almost always present was not evident at Moore Chrysler Jeep. my salesman Marty Thompson was the true vessel of professionalism. He was sensative to our needs and provided a great service.i would highly recommand that when you visit Moore Jeep Chrysler that you insist on having Marty as your salesman,he will provide a life long impression that you will never forget. He"s a very honerable and honest guy. I purchased a jeep patriot 2014 and was very satisfied.The finance advisor Troy Miller was outstanding. when going to purchase the dreeded extended warranties, as you know can be encumberson Troy makes this delightful. His knowledge and low pressure demeanor makes him a valueable asset and a pleasure to deal with. I would absolutely recommend seeing these gentlemen when visiting Moore Jeep Chrysler. t

Ray aka CRock

Mar 11, 2014

The sales staff was outstanding. My salesman Marty Thompson was one of a kind,curtious truthful and honest. I purchased a new 2014 Jeep patriot. I was amazzed at the no hackeling high pressure tacktics utilized at most dealerships,not here at Moore Jeep Chrysler in Peoria.Financing the dreaded monster and bloodline that brings you back to reality from your dream purchase,where deals are made or brokren. Troy miller couldnt be more then a godsend. His low key laid back demeanor was refressing. His knowledge and insight made this experiance delightful and pleasurable. The process was made painless and memorable thanks to the vast services made available. I would highly recommend these gentlemen if and when you visit,it will be an experiance of a lifetime.

Paul

Mar 9, 2014

Excellent customer attention in every way. I especially like sales person Marty Thompson, who went way out of his way to make me a happy Jeep Rubicon owner as well as a satisfied Moore customer.

Tom and Linda

Mar 9, 2014

We just bought a 2014 Town and Country. Having owned Chrysler minivans since 1986, I can tell you that they are the best for the money, especially with the stow & go feature. This is a great dealership. The buying process was very relaxed with no pressure. It's a really friendly place. Our sales guy, Marty Thompson was the best. He was very patient and professional, and made sure that we got the model we wanted at a very competitive price. Ask for him.

Mark & Jessie

Mar 5, 2014

Sue was great and very friendly. She was very knowlegable and answered every question or concern we had! We have bought multiple vehicles from Chrysler Moore and will continue to do so. Mike H. in service is also amazing. He is always there for us no matter what hour it is!! Great job guys :)

Andrea

Mar 3, 2014

Sue was great. We did not intend to buy today, but she really took us by surprise!

Dsal

Mar 1, 2014

We worked with Rick Watson and he was fantastic! We were confident and comfortable in our buying experience. We have a new 2014 Jeep Grand Cherokee Limited that we love!

Julian Martinez

Feb 27, 2014

Spencer was great and legit. I had previously purchased a vehicle at a different location (Chrysler Jeep at Larry H Miller in Avondale). We returned the new vehicle because they were very dishonest and came up with many offers that eventually never went through. They promised us deals that never fell through. But I felt really comftorable at Moore auto because of Spencers sincerety and up front realistic pricing on the monthly payment. We had no hassles with him and most importantly nothing was forced on his behalf for us to purchase.

YCH

Feb 27, 2014

Sales person did a great job. She was very knowledgeable and answered all our questions.

spark7417

Feb 27, 2014

I have to admit my experience with Moore was at first a bit bumpey at first. This van is my first new car in years. I had some issues at first with service but Travis was very helpful, and understanding in helping to resolve the matter. I have to say this was a great experience they met, or exceeded all my expectations. Will definitely do business with them again.

Jim Ferrell

Feb 23, 2014

Overall, a great place. The one exception was the men's restroom. It really could have used some attention.

Luci.timmons

Feb 23, 2014

They were Patient, friendly and not pushy. We had a time and amount limit and Moore Auto helped us find a car we are extremely happy with. Thanks!

Dodge Diesel

Feb 22, 2014

Marty Thompson was such a good salesman to work with and was very knowledgeable. Very friendly staff and professional service! Would recommend this dealer to anybody looking to buy a vehicle!

Maggie

Feb 22, 2014

We came in "just to take a look" but found exactly what we had been looking for and had such a great experience with Sue, we had to drive our 2014 Jeep Grand Cherokee Overland home the same day. Sue was fantastic and we appreciated her honesty and transparency throughout the purchasing process. We will definitely recommend Moore to our friends and family!

carl1953

Feb 22, 2014

To Be Honest With You, I Actually Went Into Moore Auto, [After Having My Usual Saturday Am Breakfast Down The Road ApieceatThe Place], Simply To Use My Coupon For A Free Car Wash. I Had My Service Rep Help Me Attach The Loose Battery Housing, And Was Told That I Had To Get The Wash Later Due To The Current Schedule. So, I Headed Inside, To Once Again Look At The 2014 Silver Jeep Patriot I Saw Last Month On The Moore WebSite. Seeing That It Was A Beautiful Morning, I Sat On The Bench Outside With Roy Morris. Well This Led To That; And I Drove Home In The 2014 Silver Patriot That I Was Interested In. Now, Moore Gets The Highest Rating From Me, Because This IS The 3rd New Purchase That I Have Made Since 2007. Matt Moore, Steve Sand, And ALL Of Their STAFF Have ALWAYS Given Me: The Very Best Deal Possible; The Utmost Deal Of Respect; And The Greatest Amount Of Customer Satisfaction. Lord Willing, I Will NEVER Shop ANYWHERE Else ExceptatMoore. Thank You Very Much.

Jana Turner

Feb 21, 2014

Keith did a great job. No pressure when buying . Informative, pleasant, and knowledgable

Magdalene Effiwatt

Feb 21, 2014

This was my first time buying a vehicle here. Steve Sand and Keith were not only helpful and accomodating, they were understandable and assuring. I intend on buying a couple more vehicles from them. I would not hesitate to recommend them to anyone that I know who is buying a car. Thanks.

DavidandPam

Feb 20, 2014

We went into the dealership just to see what was available, not necessarily planning to purchase at that time. One of the things I dislike about car dealerships is when you pull into the lot someone comes out (practically before you're even out of your car) to see if they can "help" you. When you say you're just looking, they follow you around and give you no privacy. Moore was not like that. They gave us the freedom to look around and when we had questions, we went inside and someone was waiting to assist us. Marty Thompson was our salesperson. He was patient, answered all our questions, low key and did not try to pressure us into purchasing a vehicle. After purchasing our Jeep, I had trouble figuring out how to sync my cell phone with the vehicle's hands free phone. I went into the dealership and met with Marty and Rick Watson. They walked me thru getting it all set up. They both were very patient and did not make me feel like I was being rushed.

ROBERT

Feb 18, 2014

Customer service was fantastic! Overall great experience.

neil d

Feb 17, 2014

sue made the process real easy and comfortable. she was very professional and treated me with the utmost respect. this is the 3rd vehicle i am buying from moore jeep and i am very satifired with their sales and service dept

notjeep

Feb 16, 2014

Terrible, Terrible, Terrible. Moore Chrysler Jeep is the personification of why people dread the car buying experience.Went in on Saturday to look at a vehicle. Told the salesperson that today I am test driving several cars and narrowing it down to the top two. On Sunday I went back in with my family to allow my wife to test drive. After the test drive, we sat down with the salesperson and I told them what I wanted to pay. After the obligatory back and forth about MSRP, taxes, tags, etc. and how my number is too low, I said that's fine, if you aren't able to make the deal there isn't any reason to keep talking. The salesperson went back to get the manager, Chris Donevski, and this is where everything went sideways. He asked where I got my number, I told him, that is what the car is worth to me and what I will pay. Chris went back the MSRP speech again, I stopped him and said that doesn't mean anything, I know there is mark up in the MSRP. He retorted that my price was ridiculous, at that point my wife and I stood up said we were sorry he felt that way and were starting to leave, he then said he's sorry we "wasted" his salesperson's time, I stepped in, held my hand out and told him to not disrespect my wife, he shot back for me to put my hand down. All of this happened in front of my daughter. The three of us turned and left, as I was leaving I saw the salesperson and said he needs new management.Basic people skills and negotiation training are severely lacking at Moore Chrysler Jeep on Bell Rd. in Peoria Arizona. I would never buy a car from them. No wonder there were no customers in the sales room as we were leaving.

Donna & Josh Winston

Feb 15, 2014

We wouldn't go anywhere else... thanks to our daughter Nicole - she first purchased here and got us hooked. We absolutely love Steve and the staff here. No games - no hassle - walk out with what you want.

Lib

Feb 14, 2014

Sue and Wally were extremely helpful and knowledgable. I would highly recommend them to my friends.

Donald

Feb 12, 2014

Rick worked hard to put together our deal. We received the terms we requested. He was friendly and courteous and very informative throughout the purchase process. We likely will purchase any future vehicles from this dealership.

Brad C.

Feb 11, 2014

The buying experience at Moore Chrysler Jeep was the best buying experience I have had purchasing a used or new car. The staff was friendly, transparent, and did not attempt to hide the ball. The price for the vehicle I wanted was the best price in the valley and I did weeks of research. Sue was an excellent example of a professional salesperson in every sense of the word. Sue went above and beyond to make me feel comfortable and answered all the questions I posed to her with complete answers. Sue was patient and not high pressure at all. Her approach to sales was refreshing and she is a sterling asset to the Moore Chrysler dealership. I would gladly recommend Sue and the Moore Chrysler dealership to anyone in need of a new or used car. Look no further.

Martha Beck

Feb 10, 2014

There was no pressure to buy, lowkey sales personnel. Sue Kruger was very pleasant and answered all our questions. We felt very comfortable dealing with her and would recommend this dealership.

Ginny K

Jan 28, 2014

I purchased a 2008 P.T. Cruiser from your dealership and Chris Wesley was the salesman He made my entire family feel comfortable and at ease. I found him to be knowledgeable, professional, and honest. I especially appreciated his patience and laid back demeanor. He treated our entire family with courtesy and respect. This is the way to treat your customers! He is truly an asset to the Moore Chrysler Jeep dealership. I highly recommend them for anyone's buying experience. They do it right. I was extremely satisfied with the whole purchase experience and absolutely love the car. You have made our family life long customers. Thanks for the Greatest car buying experience ever!!!

Bob Lakin

Jan 27, 2014

We were treated very well and were never pressured at any time to buy a vehicle. The sales staff are all very pleasant and Sue K ruger was very pleasant and very patient with all our questions, and also in finalizing the deal, Sue was very helpfu and also pleasantl

John

Jan 26, 2014

Sue at Moore Chrysler Jeep was extremely helpful and made the car buying experience stree-free and easy. Thanks Sue!

Ernie

Jan 24, 2014

Ms Kruger made our experience here at Moore/Chrysler/Jeep/Subaru extremely wonderful, she was very knowledgable and very friendly, we highly recommend Sue to other potential buyers, Best regards E.Salcido.

LZ from Prescott

Jan 23, 2014

We made an offer over the internet and had a positive response in a few hours. Kristen and Sue were very helpful and honest with us. Purchase was pretty fast and easy. Looking forward to working with the service department.

Rheanna

Jan 15, 2014

I just wanted to say thank you to Rick Watson for making my experience as seamless and hassle free as possible. I have had spent a lot of time researching what Jeep I wanted and had visited several dealerships, before finally ending up at Moore. From the moment I arrived, I was treated with respect, courtesy and most importantly, Rick was honest with me throughout the process. I appreciate everything Rick, the staff at Moore did for us, and I will be recommending this dealership and Rick to anyone who is looking for a car. Thanks again, Rheanna

David

Jan 14, 2014

I had a great experience at Moore Auto working with Sue. I've now gotten 2 jeep grand cherokees from this dealer. Good price, good service.

melanie

Jan 11, 2014

Thanks to Sue Kruger for all the help with our new Jeep, was one of the easiest car dealership experience We have had. Everyone was very helpful Thanks you all !!

rsripley

Jan 11, 2014

We were promptly and courteously served, sales person was knowledgeable, we were not condescended to, all questions were answered, no bs. Far superior to other dealerships we visited in Peoria

pamgreer1

Jan 5, 2014

It was my first visit to a dealership to gather information on a 4x4 for myself. I was greeted by Roy Morris, who feel really listened to my description of what I wanted. Mr. Morris took me to see several vehicles which he deemed appropriate but did not try to sell me something more than I needed. This gracious gentleman spent a great deal of time patiently and respectfully answering my questions, never once did he try to rush me. I am a 60 year-old female with a pre-conceived notion that I would rather go to the dentist than go to a car dealership. That is no longer true. I was very impressed with Mr. Morris and I will buy my next vehicle from him. Thank you, Roy Morris, for the very positive and pleasant experience! I CANNOT say the same for the other two dealerships I visited, on the same mission.

KyW

Dec 31, 2013

Wanted to say Thank You to Marty Thompson for the good service and fair deal you made us on our new 2014 Chrysler Town & Country. We felt right at home when we walked into the dealership and were treated with respect unlike other dealers we had been to. It was a pleasure doing business with you. Thanks again and Happy New Year!

Jen

Dec 30, 2013

I'm a single 32 yr old mother of two wanting to purchase a new vechicle with better gas mileage. I've been to a few different dealerships and had no luck, the people at the other dealerships didn't seem to want to work with me seeing as I am a woman and apparently don't know that much about cars. That is not the case at Moore, and definatly not the case with Sue Kruger. I can tell you that this is the best experience I have EVER had when purchasing a vechicle! I can also tell you that I will be telling everyone I know how great it was and also probably purchasing a vechicle for my mother here in a few months. This was overall a great expreience, but what made it over the top was Sue. There needs to be more Sue's in this business!! I will definatly be back!!

Heather/Jason

Dec 28, 2013

Thank you for the excellent buying experience! Great Staff and Management. Our buying experience could not have been any smoother. Thank you for the great customer service! We will be back! This is the only place we will be purchasing vehicles from. Sue helped us with our vehicle and paperwork and was amazing! Thank you to Matt and his Team!

Amy Long

Dec 27, 2013

Working with our sales rep, Sue Kruger, was a very good experience. She was low-pressure and informative, overall great experience!

Karen quilter

Dec 27, 2013

Sue met us at the front door, was helpful and friendly. We hadn't planned on buying a car today but it was just what we wanted. Now I can take my quilting friends on shop hops. WhoooooHoooooooo

Tom K

Dec 26, 2013

I worked with Rick Watson who did all he could to make my experience very pleasant. I was not looking forward dealing with car salesmen, however, Rick was very pleasant, down to earth, knowledgeable, and professional. I did a lot of home work prior to buying my 2014 Cherokee and I chose to work with Rick. He made sure my questions were answered and provided a lot of guidance on the details of this great automobile. I also found this dealership to be totally professional and low pressure. I did not feel like I fought my way through the car buying process, but worked with these folks to get what I wanted. Great company to work with from Rick Watson in sales to the management and finance, Totally recommended!

The Williams'

Dec 21, 2013

We worked with Sue Kruger. She was wonderful at getting us a deal on the car we wanted. Really loved the financing manager as well. Thanks so much for a great car buying experience. We highly recommend this dealership!

Heather

Dec 20, 2013

Sue did a fantastic job for us. She was so helpful. I am driving off in my brand new car!!

Tom Zanotti

Dec 18, 2013

I was travelling and found my '07 Grand Cherokee would not go into neutral so I could tow it behind my motor home; while checking into the progress of repairs I met Rick Watson. Rick was low key and competent. He found in inventory a '14 Grand Cherokee that had the equipment I had been researching while shopping at home for a replacement vehicle. Even though the vehicle was in the shop I was treated most equitably on both the trade as well as the new vehicle. Rick also found a local RV repair to install the towing systems. There was no drama involved in the negotiation. It was simple.

ThomasZanotti

Dec 18, 2013

While traveling I had a problem with an older Grand Cherokee; I was checking up whe I met Rick Watson. I mentioned the vehicle was in for repair and expressed some interest in a new vehicle. The vehicle needed to have factory towing, dingy towability as well as off road capability. Rick found the vehicle I wanted in inventory.Negotiation was without drama. The new car price was fair as was the trade in value. I found the entire dealership staff to be both friendly and competent. Rick arranged towing equipment installation at a nearby RV repair as well.I would recommend Rick Watson and the dealership highly

Town2013

Dec 15, 2013

Great employee, Did not come off as a "Pushing Sales" I have purchased several new cars in my time and this was the "less Painful" purchase I have made in a long time. Presented the numbers and program very well. This is our second Moore Chrysler purchase and will continue to use the service of Moore Chrysler on Bill road Thank you N & R Watkins

Leah

Dec 14, 2013

I am going to miss my 3 Series BMW, but I am so excited to break in and drive my new Grand Jeep Cherokee Limited. Sue was a blast to work with and took away the stress of buying a car. After previous stressful buying experiences, this one was a breeze.

Judy Devlin

Dec 13, 2013

Second great experience buying a car from Marty. No pressure, just good service .. answered all questions and went the extra mile. Thanks, Marty!

KKMc

Dec 7, 2013

My husband and I met Rick Watson when we test drove the 2014 Jeep Grand Cherokee Overland Diesel. We had previously decided what we had wanted in options for the car and were pleased to find a Jeep that had all of our requirements available at the dealership. When we took the car for the test drive, Rick was both knowledgable about the car and friendly. As owners of another Jeep Grand Cherokee, we had questions about the new features and differences between the new and previous models. We were not looking to be sold on the car, since we had already made our decision on what we wanted in options, but we did want information to help us make a decision. Rick was able to answer our questions, but was very low-key about the conversation and was never pushy. When we decided days later to purchase the car, Rick made the whole process go very smoothly and quickly. We got a fair deal for our trade-in and a decent discount on the car, that was presented up front and without a lot of back and forth. I think this is one of the easiest car buying experiences I have had. Rick was very straight forward and worked with us, without any sales pressure, and I would definitely recommend working with him if you are in the market for a Jeep. Oh - and we love the car. The Jeep diesel is very quiet and runs beautifully and the lifetime warranty offered by Chrysler definitely something to consider, if you keep your car for years.

Malinda

Dec 7, 2013

Matt, Chris and Sue really helped me out with a used car. They were very helpful and made the car buying experience wonderful!

Mary C.

Dec 5, 2013

Marty Thompson was very personable and made us feel at home. Did not feel pressure to purchase as we have experienced at other dealerships. Go see Marty! Thank you!

MaryMat

Dec 5, 2013

We enjoyed our experience with Moore Chrysler Jeep and especially our Sales Representative, Marty Thompson, for their no pressure approach to auto sales. We really appreciated that the price negotiated was indeed, the final price of the vehicle at final sale. Marty is a true gentleman and a mean hockey player! Thanks Marty and Moore Chrysler Jeep!

John123123123

Dec 1, 2013

Both Walley and Nick were most helpful and friendly in our recent purchase of a Chrysler van. They guided us through the process and helped us get the most "bang for our buck". Most of our time was spent with Wally. He guided us, but did not really pressure us. It was a pleasure to do business with both.John Rian and Sally Hall

Cynthia O.

Nov 30, 2013

I highly recommend Justin Weaver at Moore Chrysler Jeep Subaru. He was knowledgable, friendly, and quick.

Lisa Remi

Nov 30, 2013

My husband and I just purchased our fourth Chrysler Town & Country from Sue at Moore Automotive and couldn't be happier with the experience. She showed us a variety of late model vehicles all of which were competitively priced and in excellent condition and assisted us in narrowing down our decision without feeling pressured. Steve the sales manager was also very professional and worked with our needs to help us find exactly what were were looking for. We will most definitely return to work with Sue and Steve at Moore Automotive for our future vehicle purchases and would recommend them to any of our family and friends.

TRogers

Nov 30, 2013

We all know looking for a car is like pulling teeth , I am pleased to say that Moore Chrysler jeep was a pleasure to work with . Steve and Sue went out of their way to make this purchase pleasant .Our daughter will be turning 16 soon and for sure will be back to buy her a car .

123George

Nov 22, 2013

I had been doing quite a bit of research and knew the vehicle I wanted. Found it at Moore which was over 45 miles from my home but took the trek. Walked in and a salesman introduced himself. His name was Kevin and what a great guy. We talked on the test drive about not only the vehicle ( he never made me feel like I had to buy it or that it " fit me " ) but general busy work week and family talk. Finished up the test drive and talked numbers. Chris the sales manager, Evan in finance and the whole dealership was super fair on my trade, fair on the price of the vehicle I purchased and I could not thank them enough for not being pushy as it was very late after the deal was done. The vehicle was on empty during the test drive and it was too late to have them fill it up, so to make sure I got some gas, Kevin even gave me money from his wallet to make sure I got home ok. I recommend this dealership and especially Kevin for making the purchase of my new dream ride a smooth experience.

Paul L.

Nov 21, 2013

Having searched the area for the specific car I was looking for, I was pleased to find that Moore Auto had the car I wanted at the best price in the Valley (miles and year compared). They gave me the exact price, as adverstised on the Internet, and did not try to add any additional fees. Rick Watson was very patient, as it took me several days to make a final decision. They were more than fair on my trade-in value and I am extremely satisfied with the whole buying experience at Moore Auto. I would recommend them to all my family and friends.

Cjduter

Nov 21, 2013

Wally and Nick were extraordinarily efficient and effective. They sold me a car and a service agreement! I highly recommend them for their thorough, detailed approach to selling me a car. Both were courteous and patient, answering all of my questions and and concerns. They did not need to apply high pressure tactics as their mild mannered approach that asked me what I wanted and then clearly described and produced exactly the car and service agreement that I wanted made this purchase a win-win for me and hopefully for them. I could not be more pleased.

Al Sutton, Golf Pro

Nov 18, 2013

After five months of searching for my Jeep Rubicon I decided to take a ride and visit Moore Jeep in Peoria. After several rather poor experiences it was truely refreshing to finally visit a place that gets what real customer service is. From the moment I met my sales rep. Marty Thompson he made me feel like he was going to make things happen and find me what I wanted. Not what he wanted to sell me. All of the staff at Moore were terrific I even met my service guy (Fred) who will be helping me take good care of my Jeep. If you're looking for a car/jeep I wouldn't visit anyone else. If you do, don't make your final deal until you visit Moore. I bet you buy from them. Ask for Marty he was terrific.

cjdrexler

Nov 18, 2013

Very relaxed buying experience with a very patient sales associate. Thank you Sue.

Andersn5

Nov 16, 2013

Sue Kruger was fantastic. No nonsense, very informative and professional. Definately recommend friends and family to come here.

Mary O'

Nov 16, 2013

Very nice, knowledgeable, not pushy salesperson. We enjoyed working with Sue and would refer her to friends or family.

Crystal

Nov 13, 2013

He was a pleasure to deal with and did everything he possibly could to make us feel comfortable and make our deal go through smoothly. The next time we're in the market for a new vehicle, we'll definitely be back to Moore Jeep and ask to speak with Rick.

Kevin Hortel

Nov 12, 2013

I would like to say that Marty from your dealership is a very professional, friendly, and courteous salesman. he goes the extra mile to take care of his customers. What I truly liked about Marty is that he did everything he said he would do and more. He answered my calls promptly, he called when he said he would call, and most importantly did what he said he would do. I informed Marty from the beginning that I did not want to be pressured and he honored my request. When I purchased my vehicle he helped me to clean out my truck and load my things in the SUV I purchased, something I did not expect, he went the "extra mile" in my opinion. I feel Marty is a true asset to your dealership and I would appreciate you informing him that I appreciate his professionalism, friendliness, and most of all his help with everything. Job well done Marty! Also, I would like to thanks to Mitch for helping me when I returned to pick up my utility box that was removed from my old truck that I traded in. I returned to pick it up and Marty was not there to help me and Mitch overheard my conversation with the receptionist and he promptly jumped in to assist me, thank you Mitch. Last but not least, I like the atmosphere, professionalism, and friendliness of everyone I had interaction with at your dealership. A nice place. Please pass these praises on to Marty and Mitch.

TeamOMalley

Nov 12, 2013

I wish there was a negative star, because if there was I would use it! I feel so miss treated and wronged it's unbelievable!! These guys are slime xxxxx BEWARE, BEWARE, BEWARE!! You know the term bait and switch? Well apparently they created it. They give car sales the bad reputation it has today! 100% I feel so disgusted with them, my hands are shaking and it's hard to write this review. Here's the scoop: After talking with Amber in the online sales department (who by the way answers the phone, who by the way is not a sales rep but a sales coordinator whatever that means) she had her finance manager call me back. He told me there was no way to get our payment lower than $580 for what we wanted. I thanked him for his time and told him that we were a young family and had a strict car budget of $450 and could not go a penny over. This morning I get a call from Amber, and she tells me that her manager Chris looked at the deal and they can get us the Limited for our monthly price. I was very skeptical because the day before they were telling me that the base model was going to be too expensive (once they added a moon roof and rear camera). Amber explained to me that Chris had showed her that because those were add on features and not part of the stock model that the car was actually going to have better residuals if we just got the car the way we wanted it. I still was skeptical and asked her if that was including my trade which she replied yes, and that Chris said we had a deal. I told her if the car was a penny over that price we would not purchase the car and that it would be a hassle for my wife to get down there with our 2 year old son but if they could make it happen we would gladly come. She guaranteed us it was. I told her we wanted to expedite the process and get started with whatever we could get started with over the phone. She had us go online and fill out our information which they then used to pull our credit. I texted Amber once this was done and asked her if we were still on track in which she replied back that we were all set and good to go. At this point my wife and I were ecstatic. We even shared with Amber about how we have been bait and switched before and continuously asked her what else needed to be done. So once my son woke up from his nap my wife grabbed him and rushed over to the dealership. When she arrived she met Amber and then was introduced to a new sales girl who was taking over. The only problem was that she didn't know anything about our deal. I called Amber and she told me that there was nothing to worry about they knew they didn't have the color we wanted with the features we wanted but wanted to show us a car with the features we said we wanted just to make sure it was the right model. Then I get a call from my wife who tells me that due to our trade and our credit (689) they told her we couldn't get that deal and that the car payment would now be $590 for the vehicle they had, or we had to bring $4,000 out of pocket which was not part of the deal. They in every sense of the word BAIT AND SWITCHED us. Knowing full well that they couldn't get us the deal they promised us. Chris was extremely rude and unclear and when I explained my frustration with his broken promise and how I planned to complain online and spend as much time doing this as he waisted. His reply was the Name is Moore Chrysler Jeep, good luck with that.... So I'm making it my mission to let everyone who reads this know what kind of people they are dealing with at Moore Chrysler Jeep. (Chris is the slimiest guy I've ever had the opportunity to speak to and didn't even have the decency of taking out is chewing tobacco while talking to me). The fact that they could tell us what we wanted to hear to get us in is just dirty. But to drag a mother in with a 2 year old who is crying and running around and does not want to be there knowing full well they couldn't do the deal is repulsive.

mldavenport

Nov 10, 2013

My wife and I went to the dealership to look at a vehicle that they had listed on their inventory. Marty came out to meet us and took us to the vehicle. After we decided it was not suitable for our needs, he obtained an inventory sheet and we went to look at 3 other vehicles that were in the back lot of the dealership. When we saw the second vehicle, we knew it was the right one for us. Marty produced the carfax for the vehicle and there was a short and pleasant negotiation on price that was agreeable. The entire process was smooth and quick and everyone was very friendly. This is the second vehicle that we have purchased from Moore Chrysler Jeep and I would not hesitate to visit this dealer when I'm in the car market again.

GeorgeL

Nov 8, 2013

Rick Watson at Moore Chrysler Jeep was an absolute pleasure to work with! He was honest, didn't pressure us and listened to our needs. When we are ready to purchase our next car we will be seeing Rick!

n/a

Nov 7, 2013

great salesperson service was provided at this dealership

mrsthe3rd

Nov 5, 2013

My husband and I went to the dealership thinking we were going to look at Jeep Cherokee's to help us determine exactly what we wanted in a car and to give us an idea as to what we were going to spend. Thanks to the friendly, and not pushy attitude of our sales person, Rick Watson, we ended up purchasing our new Jeep later that day. Rick and the team at Moore Chrysler was very informative and courteous. They were terrific to work with and we are very pleased with the new Jeep Cherokee we purchased.

SabrinaF

Nov 3, 2013

I was not interested in buying a car from a dealer, they have the reputation of being difficult to work with. We looked online and found a used VW Jetta TDI that we liked, so we came in and Sue greeted us outside. While we looked at the car, she got the keys and plate for us to take it for a test drive. She was very friendly and accomodating for us having our baby with. After the test drive, we sat in her office to talk money. She was very frank with us and we didn't feel like we were being harrassed to go beyond our budget. We were on a time crunch so she quickly helped us get the paperwork done so we could make it to our dinner appointment. She was great to work with! The facility is very nice too. They even have a little room for kids to color or play with toys.

Grand Cherokee Lover

Nov 1, 2013

Came in off after doing my research online. Had a vehicle picked out, spoke to Amanda she verified the vehicle was still available and scheduled a time for me to come in and said she would have the vehicle pulled up... Guess what?! It was pulled up, Wally Illsley came out and greeted me, showed me the vehicle. We took it for a drive, came back and worked up the numbers, they honored the online price (other stores I shopped did not!), they gave me a fair price on my trade. I was in and out in less than 3 hours! Wally was great! Amanda was great! The whole experience was awesome!

Snow Bird

Nov 1, 2013

sue worked with us on your wants and needs in a new van and got us a great price also!!!

Jennifer

Oct 31, 2013

I was in the market for a used car and stooped at Moore Dealership and found the perfect car for me. I was helped by Roy Morris and it was enjoyable not to be high pressured by a sales person. Thank You

Linda

Oct 31, 2013

We went shopping for a new Grand Cherokee and stopped by your dealership and was very impressed by the sales person Mr Morris, very knowledgeable about the products and friendly.

Patricia

Oct 31, 2013

I was looking for a used car and was on Bell Road and pulled into your dealership and was greeted by Roy and we told him what kind of car we were looking for and was helpful in finding us the right car. Great dealership with great customer service.

jpcecich

Oct 31, 2013

Dealership uses deceptive pricing practices. The online vehicle price includes a $995 dealer fee that is loosley disclosed. I did end up purchasing the vehicle, but have buyers remorse. $995 is a significant change in price that I feel is essetially a bait and switch practice.The jeep I purchased had a scratched top, which I was aware of. The dealer's body & paint shop wanted $600 (retail) to repaint the top. I contacted Ms Tangolics by phone and email, neither of which was returned, to see if the dealership would work with me at a reduced cost to repaint the top. After several days, I contacted Sandy Young, who apparently works in the customer service group as well. I spoke to her on Tuesday, October 29th and haven't heard back since.I would expect alot more from a dealership that I just purchased a vehicle from.As for your "customer service group", you should either give them some lattitude to make decisions and certainly some training in regards following up. Thanks

Christen

Oct 29, 2013

I was looking for a used car and found a great used Corolla that was perfect car for me, good gas mileage and runs good. Our salesperson was helpful and showed us several used cars, Roy was not pushy and listened to our needs.

Kris

Oct 29, 2013

I was shopping on Bell Rd for a new vehicle and stopped at Moore Jeep and found the perfect Wranger I wanted, I was helped by Roy Morris a very helpful sales person. He maded it quick and easy to purchase.

Ben

Oct 28, 2013

I was out on Bell Rd looking for a used car and stopped by your place and Mr Roy Morris helped me find the right used car a 2013 Impala with low miles, will refer my friends to you.

Brad

Oct 28, 2013

You have a very nice dealership and friendly staff, Roy Morris was helpful in our buying a new Wrangler.

Richard

Oct 28, 2013

We found a great Chrysler 300 and Roy our salesperson was great in helping us select a car, it was quite knowledgeable about the automobile we purchased.

drobertson1626

Oct 28, 2013

We were shopping for a new Jeep Wrangler and had stopped at the Moore Dealership and was very impressed with our sales person Roy, he was very knowledgeable about the product and we ended up purchasing a new Wrangler. We are giving an excellent rating of the dealership because it was a very pleasant experience for purchasing a new vehicle.

kjelliottaz

Oct 27, 2013

From the moment I made an appointment through Kristina, through my car selection experience with Chris Wesley, even that painful financing part, which Nick made not so painful, I had a great experience and have a car I really love.

Off Road Driver

Oct 24, 2013

Mr. Mitchell Smith sold us a 2013 4 door jeep wrangler in August of 2013. This gentleman went out of his way to make our buying experience a good one. He is courteous and a great salesman. We had to bring the vehicle down for additional service and he arranged for the service and also provided a loan vehicle for us to use. Our vehicle was serviced in a very timely fashion. We live in Prescott, Az. and would most definitely recommend anyone to Moore Chrysler to purchase a vehicle.

750delene

Oct 20, 2013

I had been to other dealerships and they were too pushy.Working with Rick was great. I got a good price for my trade-inand negotiated a great price for my new car as well. Financing was quick and easy also.Delene M

oldfolkc

Oct 16, 2013

Pleased with the deal, sales lady Sue was very cordial. Dealer was recommended by neighbor who was previous car buyer at dealership

Frank

Oct 12, 2013

We bought a new jeep from Moore jeep and sue the sales person was great. When we got into finance with Troy all he continued to do was try to sell us more and more stuff. When we got home we thought something didn't seem right with the contract price. After reviewing it we found that Troy had added 3000.00 in options that we did not agree to or even know about. We went in the next day to correct it and treated like we had smallpox. Nobody but use would even deal with it. Finally another finance man corrected the contract. We found a copy in the folder of the 3000.00 in options that Troy added. We never got a copy of this the night before. This is fraud and theft. After contacting Matt Moore the owner we have never recieved a call back about our complaint. This leaves us to conclude that he must allow this from his people. I will do everything I can too warn people of this fraud and theft from Moore jeep.

Mark in Glendale, AZ

Oct 12, 2013

From the minute I met Sue through the dea; to the delivery of my new Jeep I had a great jeep-buying experience. Nice dealership with lots of extras to sweeten the deal.

tkb

Oct 12, 2013

Spencer was a wonderful salesman. I felt comfortable and taken care of. It was an excellent shopping experience!

R Palmer

Oct 8, 2013

Purchased Chrysler 300 C on 9/22/2013. Rick Watson was our sales rep. My wife and I were treated very well. Our overall experience was very good. I am looking forward to many good years with this car and the dealership.

Jenny

Oct 6, 2013

Sue Kruger did an amazing job assissting us with our purchase of a FORD FLEX. The dealership was fair and reasonable when negotiating. The staff was very friendly with our 3 young children and they even had a nice little play area to keep our kids entertained while we did business. Sue was not your typical annoying cars salesman, she was great and there was no pressure to buy. Thanks so much!

gdentist

Oct 5, 2013

friendly, great service, very helpful,I got the deal that I hoped for after reviewing internet data. a satisfied customer.

CristinaR

Oct 4, 2013

Had a very easy time purchasing a vehicle. Sue was great, personable, helpful, and knowledgable. No pressure to purchase.

4 Grandma

Oct 3, 2013

Sue was awesome!!! I have not brought a car in 10 years, total sticker shock. Sue gave me days to work out the shock. No pushy phone calls or e-mails. Once I worked out everything, went back to Sue and purchased my Town and Country. Sue had the knowledge and the time to help me understand all the buttons. I would recommend Moore Chrysler and Sue Kruger to anybody looking to buy a vehicle.

Steve from South Africa

Oct 2, 2013

Sue Kruger was probably the best car sales person I have had to deal with. Very knowledgeable, helpful, and no pressure.

HMHiebert

Sep 30, 2013

Sue Kruger was our salesperson and she was wonderful. Nice and knowledgeable. So far our experience has been great! Would highly recommend to friends and family....

Jennifer Anselmo

Sep 29, 2013

Mitchell was a great and professional salesman with a ton of patience and knowledge! Will highly recommend business! We had a great experience purchasing our Jeep! :)

Brian

Sep 28, 2013

We were shopping for a new car and stopped at Moore Chrysler and was helped by a sales person named Roy Morris and he was helpful and knew the inventory and we decided to purchase our Town and Country from you.

Charles

Sep 28, 2013

Went to Moore dealership looking at used vehicles and Roy was very helpful in finding a car we liked, and ended up purchasing.

Dalls

Sep 28, 2013

Roy was very helpful in our selection of a used vehicle.

Harold

Sep 28, 2013

Mr Roy Morris was our sales person and help us in our selection. Very nice dealership.

Joel

Sep 28, 2013

We got a great car for the money and it is beautiful, sales person was very nice and easy to work with, Thanks Roy.

Keith

Sep 28, 2013

The family was looking for a new Mini Van and Roy showed us the Dodge Caravan and it was perfect fit for our family, we are enjoying the van and it was a very nice experience at Moore and working with Roy.

Kirk

Sep 28, 2013

I was shopping for a used Cherokee and found one with that I loved and purchased it. My sales person was Mr Morris and he knew what I wanted and brought me right to the right vehicle.

L. Daniel

Sep 28, 2013

We found the car we were interested on line at Cars.com. We traveled 50 miles and we are not sorry. We were treated well and felt no high pressure sales tactics. we will for sure tell others about "Moore Jeep Chrysler".

Patrick

Sep 28, 2013

I was quite impressed with Mr Morris on our purchase oa a new Wrangler, he was very well informed on the product. Thanks

Jeep Fan

Sep 27, 2013

Finally found the deal I was looking for at Moore Jeep! Spencer was extraordinarily fascinating and knew his product up and down.

MARIANN

Sep 24, 2013

Found a vehicle online and came in for a test drive. Good job on all the paper handling. Very good service.

Jose Nunez

Sep 22, 2013

Excellent. No complaints I went in they showed me what I wanted. Mr dave brantley is a very pleasant person to deal with so is mr troy in finance. Thank you.

js623

Sep 22, 2013

Great experience and amenities for the kiddos. Easy to work with.

My new Town and Country

Sep 21, 2013

Prior to arriving at the dealership we conducted research to buy either a new 2013 or a used Chrysler Town and Country. Our experience with Sue was very straight forward and very professional. Sue did a nice job of handling the 2 options and listening to our needs. I would highly recommend Sue.

DRodriguez

Sep 15, 2013

Painless car buying experience. Sue was great, highly recommend.

JimB

Sep 13, 2013

Recently bought a Jeep Grand Cherokee at Moore Chrysler Jeep, best buying experience ever. Sue and Steve were the best. Recommend this facility to everyone.

jpollicino

Sep 13, 2013

I had a great experience at Moore. Wally is a great salesman, I felt like we were friends at the end of the night. Finance was great, in and out of that normally dreadful room in under 5 minutes. I've leased many new cars in the past and this was by far my best experience. It wasn't the closest Jeep dealer to me, but well worth the drive. Thanks Wally, I love my Wrangler!

TWNZFAN

Sep 12, 2013

We recently stopped in to Moore Chrysler Jeep to look at a couple of cars. Our lease was coming due and we wanted to start the process of replacing our current lease. Rick Watson met us at the door and guided us through the entire process. He was professional, knowledgeable, and provided us with a great low pressure buying experience. The car that Rick helped us select is exactly what we were looking for and we love our new Jeep Grand Cherokee. If you are looking for a new car we would highly recommend Rick to give you a no-hassle buying experience.

Karen F.

Sep 11, 2013

We have been shopping around for a new jeep for several months. We came to Moore and have had the best experience. Sue has made the daunting task of buying a car sting a little less. She has worked really hard for us. She is very knowledgeable about the Jeeps. Thank you Sue! We will recommend Moore to our friends and family.

KH AZ

Sep 11, 2013

Justin Weaver was our sales executive and treated us with absolute respect and was an excellent resource in terms of vehicle knowledge and expertise. He showed us all of the features of this amazing vehicle and brokered an excellent deal for us. i would recommend Justin and Moore Jeep Chrysler for anyone looking to buy a new car. One of the best experiences ever. Kevin Glendale, AZ

McKinleigh

Sep 10, 2013

Christina was more than helpful on the phone in getting a car arranged for viewing for our family. She shared with us several ways to save money on the car that we had not heard about before. Justin was an excellent salesman. He was very polite and accomidating to Tony, who is in a wheelchair. He took his time sharing all of the features on the car. We really appreciate both of their hard work in getting Tony and Cooki this new van.

CJ

Sep 7, 2013

Customer service is the best, bought our second car and will keep coming back as they treat us like family.Sue did a great job!!

jpartridge

Sep 7, 2013

when we arrived at the dealership, we were looking for a quality reliable vehicle. Rick Watson greeted us and walked us through every single step of the way. He was very knowledgable and didn't try to sway us the wrong direction. thank you for your help. We love our new VW!

Shaun

Sep 4, 2013

From the moment I walked in, I was treated with respect and dealt with fairly. Everyone I met from the service department to the finance team, was super friendly. I did not feel pressured at anytime, and I would highly recommend this dealership to anyone purchasing a vehicle. They have earned a repeat customer! 10/10

Az Girl

Sep 3, 2013

Purchased a used 2012 Nissan Maxima with a 2001 maxima trade in.. can't go wrong with this car. The staff was very pleasant and willing to negotiate the price.

Nicole & Zac G.

Aug 24, 2013

My husband and I recently visited Moore Chrystler Jeep to look at the Jeep Wrangler Unlimited. We were first impressed with the dealership's impressive number of available vehicles. Mitchell Smith was helpful and instinctive while learning what it was we were particularly interested in. The negotiation process was very simple with his easy personality and willingness to listen and understand what we wanted. He was very knowledgable about the Jeep we were looking at and helped us to find the exact match that would work for us. We were well prepared for our purchase, and he seemed to understand and appreciate that-he was even a true gentleman while handling our less than cooperative 2 and 4 year olds throughout the entire process! It was such a pleasant experience. I am so glad we ended up all the way across Phoenix from where we live to find our Jeep from Mitchell. We would gladly return to Moore Chrystler Jeep and work with Mitchell again in the future. We are so happy with out new Jeep-THANKS MITCHELL SMITH!!!

Ridgeliner

Aug 24, 2013

Just purchased a 2006 Honda Ridgeline. We walked in with a specific amount and the sales associate was very helpful and understanding. Sue Kruger was our sales associate and was amazing. We spent months looking for the truck and Moore Chrysler Jeep was the only dealership within the 500 miles radius that did everything they could to get me what i wanted. Customer service here is amazing and didnt take all day to do the paperwork and drive off the lot with my truck.

JT

Aug 23, 2013

I came in looking for a new Jeep Wrangler and Sue and Chris were more than helpful in getting me the car I was interested in at a deal that worked great.

Legacy11

Aug 22, 2013

I was very pleased with the honest and straight forward deal I was able to work out with Justin and Evan. Thanks guys!!!

Nick

Aug 22, 2013

I recently bought a new 2013 Jeep Patriot from Moore Auto and had a great experience. My sales rep, Rick Watson, made the process easy, was great at following up with me, and working with my specific requests. I haven't had any maintenance done yet, but I reccomend this dealer based on the experience I've had so far.

One happy girl

Aug 21, 2013

My fiance and I visited Moore a few days ago on Sunday the 18th of August. I was immediately greeted by Mitchell Smith and told him exactly what my terms were. As my first time ever buying a car by myself as an adult (I'm only 22), I was really nervous about experiencing the typical "car salesman" attitude and leaving without a car. However, Mitchell took a ton of time with me and really worked hard to get me what I wanted and for a good price. I honestly feel that he did everything in his power to make my first car buying experience easy. I also dealt with Evan for payment and signing the papers. Not only was he hilarious, but he was so easy to work with. He knew everything and was so nice. I drove this car off the lot and loved it immediately. There are a couple minor things I need to take the car in for, but everyone I've spoken to at the dealership has been so nice about everything I don't mind. This is the only place I will recommend for buying cars.

Lynn & Tom

Aug 16, 2013

Recently purchased our 3rd Town & Country from Moore Chrysler-Jeep. Our sales rep, Rick Watson, was very knowledgeable, patient and most helpful in explaining all the new tech features. He made it a less stressful transition. We highly commend his service. Evan Robin guided us through the financing and closing with ease and clarity. And Travis Reagan has always been top-notch in previous service calls.l Lynn & Tom

KD

Aug 15, 2013

Had a great experience here! Went to 3 other Jeep dealers... should of came here first. Spencer was great and very knowledgable.

pebblesnrick

Aug 15, 2013

Well the prices was high for a 72,000 mile truck.and there a chip in the front window.they didnt have much to choose form.but I need a smothing to get around in.but they were very nice about it.the guy who sign you up was nice,and the sale guy his name is chris.but i have a good truck so far..lol lol thank you for every thing..I will be back in 8 months for now..Sincerly DBoyd...

Glassgirl

Aug 14, 2013

The last time I purchased a vehicle from a dealer was in 1994 so I was a bit out of practice. Sue was a wonderful salesperson. She knows her vehicles and explained everything to me so I could understand the new technology. No high pressure from her. I looked at 2 other dealers and returned to purchase a vehicle from her. Great experience!

Picky girl

Aug 13, 2013

Whew, my car shopping adventure is over! I did a lot of research and looking online and at locations...with a lot of unpleasant experiences. At Moore there was no pressure during the looking phase and Justin took the time to answer my questions and let me test drive quite a bit. I believe I got a great car for a good value! Thank you!!

dfseward

Aug 7, 2013

A+++++++++++++++Great experience, good people to work with. Wasted alot of time at other dealerships, should of went here first. Staff was great very helpfull from start to finish.Thank you

Dave L

Aug 6, 2013

Salesman Mitchell Smith was excellent to work with. Superb customer service and great follow up.

Cathy M.

Aug 5, 2013

What an amazing adventure I have had with the purchase of my brand new 10th Anniversary Rubicon at Moore Automotive, in Peoria, Sue Kruger was awesome salesperson. She is an amazing woman who worked out a fantastic deal for me. No one can beat it, honest. And a big thanks to Sandy Young for being up front and honest on the phone before I even came into the dealership. When I arrived there no surprises, just good, old honest customer service with genuine concern for me and my needs. I live in Scottsdale and it was more than worth the drive to Peoria. A HUGE thanks to the Moore team.

Crystal C

Aug 4, 2013

Special thanks to Justin at Moore Chrysler Jeep. I love my car, and love the great customer service that my father and I experienced.

FOURMORKS

Aug 3, 2013

Had a great experience with Sue, Chris, Steve and Matt and the gang at Moore Chrysler! They listened to us, knew what we were looking for, and went beyond our expectations. And now we have a shiny new Town and Country mini van! Great value and a pleasant experience all around.

Connie A.

Aug 2, 2013

Justin was very easy to work with and didn't creep me out like most sales people of any kind do. He made my car buying experience quite pleasurable and didn't high pressure me to do anything. I have sent several of my co-workers and friends to speak with him in regards to their next vehicle purchase.

Daniel C.

Aug 2, 2013

I have known Justin Weaver for many years and because of his knowledge,quality of service and fairness I have always followed him to the dealership he is working at. He is very honest and knowledgeable about his product and works hard to listen and match your needs with the best product. Moore Chrysler Jeep is lucky to have such a knowledgeable and honest young man representing them. He has a great understanding of their fine products and knows how to listen to the customer to identify your needs and match you with the best product at a fair price. He stands out head and shoulder above all in his trade.

Kyle S.

Aug 2, 2013

My husband and I just wanted to strictly test drive, however Justin W. went above and beyond his duties. His approach from the beginning was honest and had our best interest at heart. He was extremely genuine in his efforts to help us. Thank you and Kuddos to Justin Weaver!

Shelly

Aug 2, 2013

I was recently in the beautifully remodeled showroom and Justin Weaver was very helpful! He was so polite and sincerely cared what I was looking for. I would definitely recommend bot Moore Chrysler Jeep and of course Justin Weaver. He was awesome!!! Shelly from Peoria

Kim and Zack B.

Aug 1, 2013

Just bought a 2012 Jeep Liberty from this dealership. I have to say that buying a vehicle from here was a great experience. I didn't feel like I was being taken advantage of, I wasn't stressed out, I wasn't pressured into anything. The overall experience was fantastic and of course I love my new Liberty. Our salesman Rick Watson was great. Really friendly, he had great customer service. Really enjoyed working with him. Also the finance manager Troy Miller, he was great as well. Super friendly, really nice guy and a pleasure to meet. If your looking for a vehicle I would honestly recommend going to this dealership, you won' be disappointed.

BCHAMBERS

Jul 31, 2013

Moore Jeep is going thru major repairs to their dealership, thus made the buying and searching process aa lil more difficult. But I heard from my neighbor that Rick Watson and Moore Jeep was the place to go. They were absoultey right. other than the mess in showroom and people working on dealsership duirng reg business hours, Rick made me comfrotable and the process easy. WE love Rick, matter of fact have put more business his way. Hes the best. Just felt compelled to write this. LOVE YAH RICK !!!

kpereda

Jul 31, 2013

Our Ac west out of our car On July 19th and came in to Moore and Richard Watson assisted us in picking out, purchasing and finiancing our new car. He went way beyond our expectations, as he worked over, and assured us he would come back on the next day for pick up of our new Jeep. (it was his day off). We were so pleased with our experience at Moore and esecially with Rick, we had to write this. TY soo much and by the way we love our new Jeep.

Ron

Jul 30, 2013

My experience with Justin in the buying process was excellent, no hard sell at all. He was courteous, well informed, and easy to trust. Most automobile transactions are very antagonistic and salesmen not to be trusted. It was refreshing to do business at Moore!!! Would I recommend him and the dealership...absolutely!

Bonnie Ward

Jul 25, 2013

We went out shopping for a used Wrangler and stopped at Moore and found a great salesman and the vehicle we were looking for, even though the dealership was under construction. Our sales person was Roy and he was very knowledgeable about the Wranglers and ending up purchasing a 2012 from Roy. Thanks for the great service.

Charles

Jul 25, 2013

Our Salesman Roy Morris was very helpful and knew the product inside and out, he made the buying of the vehicle very pleasant.

James and Jack

Jul 25, 2013

Hello everyone my brother and I each buy a new car every 18 months from Roy Morris at Moore Chrysler Jeep and a we are treated very well by all the people at Moore and our salesman Roy, thanks again for two more great Jeeps!

Jordan A

Jul 25, 2013

This is the best dealership to go to if you want to find honest and dependable sales people. They are not pushy or treat you like they know everything and you should listen to them. Or salesman Roy was delightful and knew exactly what type of car we wanted and sold us the first one we drove. Good place to pick out your next car. Nice going Mr Morris!

Phil

Jul 25, 2013

Went to Moore looking for a nice used car and was helped by Roy Morris and we ended up purchasing a 2012 Ford Fusion. Roy was very well informed about the car and the dealership and every thing was made simple by Roy. Thank you

Robert

Jul 25, 2013

We went shopping for used cars on Bell Rd in Peoria and stopped by Moore, it was under construction but was easy to park and get around. We were approached m by a sales person and he was very well informed on the inventory and made it much easier to make our selection which was a Mini Cooper that we just love. Thank you Roy Morris

Sharon

Jul 25, 2013

I was shopping for a used vehicle and was helped by a very nice salesperson and made the buying experience enjoyable, Roy greeted me with a smile and was helpful the whole time I made my selection of my used car. Very nice dealership under construction and everyone is friendly.

thericker52

Jul 25, 2013

I have purchased new Jeeps in the past from Sean Griffin and have always been satisfied. This time was another pleasant experience as he again worked to satisfy my needs at this time. Although we had to wait for the Jeep to arrive, (because I chose a color they didn't have in stock) he kept me up to date with the process and when it came time to do the paperwork, he was prepared, and together with Rick Watson helped to make my purchase a smooth and pleasant experience once again. I want to say that Moore Chrysler has always taken great care of me, and Connie Moore is the nicest person to do business with. I also appreciate Luke in Service Dept, as over the years he has always been very thorough and speedy in servicing our vehicles. I again, want to especially thank Sean & Rick for their exceptional treatment and I would highly recommend others to Moore Chrysler. Keep up the great work guys!!

Christopher Wesley

Jul 24, 2013

Upon my visit to Moore Automotive, I met an agent by the name of Christopher Wesley. His customer service was outstanding. I would buy another car from him.

Kinderlyn Pettet

Jul 24, 2013

We were helped by salesman Chris Wesley, and he made the experience of buying a vehicle very fun and exciting. After not receiving any acknowledgment from anyone else in the dealership besides Chris we were able to find the vehicle we wanted and at the price we wanted. Thank you Christopher Wesley for giving us a great buying experience of our 2012 Ford Escape XLT.

Seann

Jul 24, 2013

I bought a used Honda Accord recently from Mitchell Smith at Moore Chrysler Jeep in Peoria. Great experience from the get go. I had found the car on the internet before I went in. Mitchell showed it to me, and I discussed a price with him and his manager, Sean. It was a great price, but I'm picky, so I kept looking just to explore all of my options. I ended up calling Mitchell back the next day, and they dropped another $400 off an already great price. I bought it - and I never felt any pressure. I was shocked that one could have such an easy experience at a dealership. Mitchell allowed me to take the car to my mechanic, 45 miles away, and walked me through the paperwork. He was incredibly helpful! I can't say enough, between Mitchell, Sean, and everyone else that helped me there, it was a surprisingly easy experience. I highly recommend them if your shopping for a new car.

C Lawrence

Jul 23, 2013

It had been a pleasure working with Sue Kruger! I appreciate the no bs / straight deal. Absolute professionalism!

Rs113113

Jul 23, 2013

My husband and I were shopping for a new family minivan. After going to five dealerships we finally ended up at Moore and met Rick. Rick showed us vehicles in the price range we were looking for and was never pushy like some of the other salesman we dealt with at the other dealerships. He was very knowledgeable, worked with us on the price, and was very friendly. I would buy from them again!

Rebecca

Jul 22, 2013

My husband and I were shopping for a new family minivan. After going to five dealerships we finally ended up at Moore and met Rick. Rick showed us vehicles in the price range we were looking for and was never pushy like some of the other salesman we dealt with at the other dealerships. He was very knowledgeable, worked with us on the price, and was very friendly. I would buy from them again!

Rox

Jul 20, 2013

Sue was a 20 out of 10, everything perfect. Ms. Susan Kruger went above and beyond to make the deal work and made us feel comfortable and answered all of our questions.

JJG

Jul 19, 2013

Sue was very helpful, the updated facilities are nice.

gold man

Jul 18, 2013

He helped out very much and went the extra mile to get me the jeep i ask for.

Jim and Deb Dombovy

Jul 14, 2013

Always friendly and ready to show us all the new and available vehicles within out price range. We love Moore Chrysler Jeep to buy and lease our vehicles and would reccomend them to our friends and family. Thank you!

Bridgette

Jul 10, 2013

I came in to look at Jeeps and took one home that evening.

Verne the Jeep guy

Jul 10, 2013

Came in and talked to Sue Kruger about pricing on a Jeep. She was quick and straightforward with me about pricing and options. I left, and kept looking for a while but eventually came back to Moore to talk to Sue some more and take a test drive. The short version of the story is I got a deal on a new Wrangler. Thanks Sue!

Russ and Libby Stovall

Jul 8, 2013

Very enjoyable experience buying a new car. We came all the way from Tempe because we were sure from out phone call with Kristen that we would be treated fair. When we arrived Susan treated us with the utmost respect and fairness. Nick was a perfect gentleman and we left feeling very excited and happy with our experience. Thank You! Sincerely, Russ and Libb Stovall

New Jeep fans

Jul 6, 2013

We looked at several Jeep dealerships before we came to this one. Very easy going laid back experience, no pressure. Couldn't ask for a nicer sales person. Thanks Sue you were great

Jeff S

Jul 5, 2013

Came in on July 4th spok with Doug was very helpfull, came back on July 5th and spoke with Susan. She was very helpfull and answered all of our questions very friendly and professional. Ended up buying a Jeep Compass.

Rene Galbreath

Jul 4, 2013

Thank you to Chris Wesley the sales associate for making me, my husband and children happy on selling us enough space for all of us, LOL we couldn't have done it without you and Troy the number cruncher for working their hardest on making sure we were happy with the decision on our vehicle. I would recommend these two gentlemen to help any new customers. Thank you to the both of them for doing their job. We love you guys at Moore Chrysler Jeep. Keep up the good work. From the Galbreaths'.

mtthwgross33

Jul 3, 2013

Sue Kruger my sales associate was very helpful and not pushy.

Soleistar

Jul 1, 2013

We drove down from Flagstaff to buy a used Kia Rondo from Moore Chrysler Jeep. We worked with Chris W. who was wonderful! He made buying this car a great experience. We were in and out of in under 4 hours and got a great deal on a used car. Chris was helpful, honest, and provided a no pressure sales environment. I would highly recommend Chis W if you are looking for a used car...he's amazing and easy to work with. Thanks Moore Chrysler Jeep!

Derek

Jun 30, 2013

I went in to look at a used truck. Even though it was 115 degrees, Rick Watson greeted me out in the sales lot. He answered any questions I had and was extremely helpful through the entire buying process. The price that I needed for a monthly payment other dealers had told me was unrealistic, but Rick and the sales director did everything they could to get me into a nice truck at a great price. The used car buying process was nothing like the horror stories that you hear about. Everyone was friendly and helpful. At no time did I ever feel like any information was being withheld, which is a common problem at a lot of dealerships. When I asked for a carfax report it was printed and in my hands in less than 5 minutes. I highly recommend Moore Chrysler Jeep and Subaru to anyone who is in the market for a new or used car. If your experience goes anything like mine; you will leave with a beautiful car or truck and happy about your purchase.

David

Jun 29, 2013

Mitchell was easy to work with at Moore Chrysler.Honest patient and knowlegable. easy to work with,Great attitude great customer experience. i will definately see Mitchell Smith next time we are shopping for another car.

Michaela

Jun 28, 2013

I drove into this dealer with my vehicle clocking a mileage of 151,000 miles and needing AC repair. Well my vehicle was paid for and I have been getting it fixed on a regular basis since paying it off. With an odometer reading that high that is to be expected. When they told me how much it would be to fix my vehicle all I could think about was the record breaking temperatures this weekend in Arizona. Well I am not the only one who was thinking of those temperatures because this dealer worked with me and I am now driving a brand new Jeep Compass.

Tony D.

Jun 27, 2013

The salesman that I worked with, Mitchell Smith, is one of the nicest, most congenial salespersons I have ever dealt with. From the moment I entered the showroom he made me feel completely comfortable and relaxed about the shopping experience. No pressure, no hassle, nothing negative. I felt that he worked hard to get the deal that I wanted for the vehicle that I wanted. As a representative of Moore, Mitchell did a great job making the car buying experience low stress and low pressure while providing great customer service and attention.

Gene A.

Jun 25, 2013

I have had my last two jeeps serviced here since moving to the west valley. I have always recieved very competant and courtious service. When I decided to look into a new jeep I surfed the internet for comps but came here first to deal. We worked with Rick Watson. He was very knowledgable about all the intricacies of the different options. There was no high pressure sales pitch. He was able to answer all my questions very satisfactorily. He even directed me to a fairly rough road during the test drive to demonstrate the very much improved suspension. The new Grand Cherokee does indeed feel like riding and driving a quality car. The new 3.6 engine with the 8 speed transmition has plenty of get up and go. I felt I recieved a very fair trade in allowance and would recommend Rick (and have) to any of my friends and family.

Martin McGinley

Jun 25, 2013

I recently volunteered myself to assist my Grandmother in purchasing a vehicle. After narrowing down the selection to the vehicles available in the Peoria area, we decided to make our first stop at the Chrysler-Jeep dealership, since she was looking for a pre-owned Jeep and they had two that fit her price range among other requirements. I had called ahead to confirm the vehicles were still on the lot and received a timely response without any uncomfortable conversations that they were indeed both still available. After arriving, we were greeted by Rick Watson who conducted himself quite well, making us feel welcome without overdoing anything. He immediately showed us to the vehicles we were looking for and was quite knowledgeable on the functionality of each area (I once had to show a salesman from a different dealership how to open the rear hatch of a car I was looking at, so Rick knowing his stuff was impressive.) He stood politely and answered our questions, showing us around the vehicle if necessary and happily complied with our request for a test drive. Unfortunately, the vehicle (a 2012 Jeep Liberty Sport) didn't meet my Grandmother's needs, as she required an electronically adjustable seat which wasn't available on the Sport. Rick explained that the models equipped with such seats were hard to get since they were rare and desirable (indeed, in my searching on line, no dealership showed any Liberty Limited models available). But to our surprise, upon returning from the test drive, Rick stopped us when he saw a Limited model that had just arrived via trade-in. The car had been on the lot for all of one day and hadn't even been detailed yet. Still, we were able to test drive the vehicle and my Grandmother was much happier with the electronically adjustable seat than she was with the Sport model. And while overwhelming, she was also happy that the vehicle had Navigation and a number of other features available on it. Rick took us inside where my Grandmother then turned from sweet old lady into hardened battleaxe. Rick did a wonderful job complying with her demands and getting us the best possible deal he could, my Grandmother finally agreeing to a price she was happy with, even though it was above the budget limitations she had given me when I originally searched for vehicles. Rick then handed us over to Evan to finish our paperwork and he, like Rick, was also very cordial, professional, but also inviting. Evan managed to get my Grandmother to budge on the extended warranty at no extra cost with an even lower interest rate. While we had to leave before the vehicle was finished from it's detailing (My Grandmother is a caregiver and had to give an older gentleman a ride to the Doctor at a scheduled time) she was very happy with her purchase of the vehicle and we were both happy with the experience at Moore Chrysler-Jeep. If I lived closer, I wouldn't just recommend it to everyone I knew, but I'd probably work there too!

dave petrick

Jun 23, 2013

Great experience, no hassle car was as advertised. Justin was great only showed us what we wanted to see, and was great with our kids. Thanks for everything love the car!

Beaumo

Jun 22, 2013

Sue was very helpful and made our buying process very stress free. They took their time to work with us and answered all our questions.

L and D

Jun 21, 2013

Car buying because our vehicle was totaled. We wanted something bigger, but we didn't know what we were looking for. We found the exact vehicle we were looking at Moore. Plus we found a very friendly staff, who were a pleasure to deal with. Thanks!

JMAN

Jun 20, 2013

Just got my new Jeep!!! Can't believe it was so easy! Thanks Spencer!

Roger and Laura Clutter

Jun 19, 2013

We just purchased a 2014 Jeep Grand Cherokee thru Rick Watson, and also dealt with Evan Robin. Both were extremely helpful and knowledgeable and spent unlimited time as we needed. We feel that we have made some new friends in this dealership, and hope to have a long and mutually pleasant relationship there. You can be proud of both these men. Oh, and yes all my friends are overwhelmed with our new vehicle. We anticipate many happy miles of driving with this one. Thanks, and keep up the good work. Roger and Laura Clutter, PO Box 2141, Sun City AZ 85372.

KSWildcat87

Jun 17, 2013

Obviously, we like this dealership, and we adore Wally I, our salesperson, because this is the second brand-new car we have purchased from him this year. Wally is patient, honest, endearing, and truly wants his customers to get the best value for their money. He was never pushy, and took our points-of-view and wants to heart. We will refer all our friends to him and Moore!

simplycomplex

Jun 17, 2013

Roy was amazing. He was willing to work with my bad credit and low down payment. Even though I didn't purchase a vehicle, I'm definitely going back when I am ready to buy one!

Mark

Jun 16, 2013

I visited two other Jeep dealerships before visiting Moore Chrysler Jeep. I was very impressed with salesperson Rick Watson. He had a very extensive knowledge of the Jeep lineup. He knew more about the Rubicons than I did. He had a good sense of humor and low pressure sales approach. It came down to a fair deal for the me and the dealership. This is a smaller dealership with a large inventory of jeeps, but still take a mom and pop approach. They treat you like a person and respect your time. I like that there is still a dealership with real people that hasn't been tainted with corporate mentality. I would certainly recommend the dealership to a friend and will buy our next Jeep from them.

Joel Wage

Jun 15, 2013

Have previously purchased 2 cars with Moore Chrysler. With no warning my 13 year old car died and I needed to purchase a new one on short notice with little time to plan. The service deparment imediately paired me with Rick Watson and he was very understanding and accomodating to my situation. Rick provided me a full array of options, which was appreciated given my situation. We very quickly focused on two options and easily negotiated a deals for both in less than an hour so I could make the most informed decision for me. This was most pleasant and least stressful buying experience I have had. This is the third time I have bought a car from Moore Chrysler. Rick and the team (including Mike Queen in the Service Department) respected and treated my like a repeat customer. Should I be in the need to purchase another car, I would be happy to work with Rick Watson and Moore Chrysler again.

2012 Don

Jun 14, 2013

Excellent Dealership everyone was friendly and sales person was great to work with.

Dwane 2014

Jun 14, 2013

Bought a new 2014 Grand and was very impressed with Roys knowledge of the vehicle and was very helpful with the sales process.

Steve

Jun 14, 2013

Looked at a 2009 Wranler and am moving here and will come back and buy from Roy.

Travis 2012

Jun 14, 2013

Roy was a very helpful sales person and meet my needs with the right vehicle.

Vernon

Jun 14, 2013

Bought the car because it was what I was looking for and the sales person knew the product he had on the lot.

JRaiola

Jun 14, 2013

Whenever I pull into Moore Service Dept I'm either eagerly greeted by Miss Gloria or my go-to-guy Mike Harrington. Today June 14, 2013 I spent sometime with the Moore Team - without an appointment Micheal was there for my as my check engine lite was on and after 3 hrs Bino n Michael informed me the problem was w ,y engine - Michael immediately asked bout my extended warranty and called them to file a claim. Bino was out the door to get the part an an hour later my car was fixed. Thank u to the Moore Family from Martha who entertained me Roy who let me drive the new Chrysler 200 and of course Michael who really goes about the call of duty whenever I come - I always feel safe whenever I leave Moore since I know my car is in tip-top shape. Thank u all.

Redhondar1

Jun 14, 2013

Great experience working with Roy and the team at Moore Jeep. I would definately recommend anyone looking for a new vehicle to go see the Moore family!

Jessica Shannon

Jun 12, 2013

We met with Sue to trade in my 2008 jeep wrangler to upgrade to a 2013. She has been extremely helpful and has been excellent to work with. We are very happy with the way we were treated.

beachgirl1

Jun 11, 2013

By far the best car buying experience. No hassle at all. Friendly staff and a pleasure to deal with.

Shawna R.

Jun 7, 2013

The dealership had the exact SUV I was looking for to fit my families needs. They were willing to work within our budget and we are very pleased. I would recommend Sue for her work in getting us the car of our dreams!

Donna

Jun 6, 2013

All in All - probably my best experience in purchasing a car! Sue Kruger was very helpful through the sales process in finding the car I wanted at the right price - I would highly recommend her for anyone looking to purchase a car! Also; Evan Robin lead me through the financing with ease...my car payment is where I need to be and everything was explained thoroughly! Everyone at this dealership is friendly and helpful! I love Jeeps but this is the dealership I would recommend for an easy, no hassle, no anxiety purchase!

BC

May 31, 2013

I must say this was the easiest car buying process I have ever experienced. Thank you Mr. Spencer for taking time and listening to me. Love my Chrysler!!!

Jeffandannette

May 29, 2013

My wife and I went in to look at a car we found on line. We were not acosted by an over eager sales person, in fact, we went inside to ask for help. Our salesperson, Sue was friendly, courteous and knowledgable. We went for a test drive and came back and bought the car. It has been a pleasant experience so far. We havent been here for half the day. We got what we believe is a good deal without all the back and forth between salesperson and finance. *facility was being remodeled so there was construction going on in the showroom, otherwise facility rating would be excellent.

Happy New Owner

May 27, 2013

Sue Kruger was great to deal with. She made the experince quick and easy.

Jim and Wendy

May 25, 2013

We bought our first Patriot at Performance Jeep in 2007, when they closed we followed our service advisor to Moore. We have been getting our Jeep serviced at Moore for several years now and are very satisfied with their honesty and work. Today we came in for service and ended up buying a new 2014 Jeep Patriot from Moore, our salesman was Rick Watson, he was not pushy and did a great job meeting our needs. Thanks Rick

J.C.

May 20, 2013

Our salesperson Susie and the Sales Manager, Mr. Sands, were both helpful, knowledgeable, and excellent with the buying process, and very patient. They helped us make a good choice of vehicle and also get a great deal.

Walkers

May 18, 2013

Justin Weaver was such an amazing person to work with on buying our new truck. We had been to several dealers and been given the runaround and back and forth so much. We were just tired of it. When we came to Moore Chrysler Jeep we were treated with complete kindness, respect, and honesty. Justin worked with exactly what we told him we wanted and there was no back and forth. I can honestly say that this is the first time we have bought a car and walked away feeling pleased with the whole experience. Not only was Justin fantastic, but Troy Miller, in financing, was wonderful and able to get the terms we were hoping for with even a better interest rate than we were pre-approved for with a different loan center. When we have to buy another car or truck someday, hopefully not in the too near future, this will be where we go first. The whole experience was so much better than we have ever had before.

Hasida

May 17, 2013

I just bought a Subaru Tribeca From Henry. It was a great experience and henry was not pushy. It was my first time buying a a car and it was pleasant.

Herb and Lenora - repeat purchasers

May 17, 2013

Wow, a great experience overall. Sue Kruger is a keeper! Pay her double ... she is worth it! :-) Travis Reagan (Service Writer) is also great. Both of these employees are exemplary! We are return purchasers and this experience tops the previous one so great growth in the right direction. Good customer service is so hard to find in this day and age but totally shines in this dealership!

RWG - Its a jeep thing

May 16, 2013

Just bought a 2014 GC limited - love it. This is my third Grand Chorokee in twenty years.. What can I say ...."It's a Jeep thing" with me - LOL. Great buying experince - efficient and a good deal. Would like to thank Spencer for his knowledge of product, helpfulness and low key (no pressure) approach. Would also like to thank Travis, my service advisor for many years, for great maintenance service on my 2001 GC. Thanks Moore people.

JARE2002

May 12, 2013

CHRISTOPHER K. WESLEY HELP ME OUT GET THIS DEAL DONE, HE WAS STRAGHT OUT WITH ME AND MADE THE DEAL WORK ! THANK YOU CHRISTOPHER!

"The Way I Roll"

May 8, 2013

When I purchased my Grand Cherokee in February, Moore Chrysler gave me the best trade in on my Buick LaCross. My salesman Marty Thompson was fantastic, kind, understanding and worked with me until I got what I wanted. He took his time to show me all the bells and whistles on the vehicle, introduced me to service for future visits and was just very pleasant to work with. I would recommend Moore Chrysler to all my family and friends, and even more so.... "Ask for Marty"

Cheri

May 8, 2013

Fantastic experience purchasing our new Chrysler 300 S. Our salesperson Rick Watson was very helpful, experienced and knowledgeable and helped us find the PERFECT car for us! We are very pleased with how we were handled in the purchase and look forward to servicing our car here!

Looking for the right car

May 8, 2013

Right when I walked in I was helped by Marty. I felt he was very honest and didnt preasure me at all which is what everybody looking for a car wants. I would recommend both this dealership and Marty. It was an all around great experiance. Thank you for getting me into the right car for me and my family!!!

MartinB

May 8, 2013

My wife and I spent a week on the hunt for a near new Chrysler Town and Country. We travelled the length and breadth of the Valley of the Sun. However, the ones who got the job done were just a few miles from our southern winter home. On our arrival at Moore's Chrysler, Marty T gave us a friendly and courteous greeting. He showed us a number of vehicles and let us drive each one. In fact, he made sure my wife also had an opportunity to drive each vehicle. All our questions were answered. We settled on a low miles 2013 and began negotiations over price. While he made it clear he wanted our business, there was NO high pressure. We soon came to a fair price. When I arrived without a prior appointment the next day to pick up the vehicle; another salesman, Henry A, took me through the delivery process. Although it wasn't his sale, he went above and beyond. He made sure the vehicle was properly prepped. He also made sure I was familiar with the vehicle's features. Before we had finished the process, Marty T arrived to ensure everything proceeded properly. I also needed to pick up an extra key to the vehicle. Henry took me over to the parts and service department, where I experienced more excellent Moore service. I HIGHLY recommend these folks. NOTE: They are also familiar with the process required for out of state/country sales.

carbucks

May 8, 2013

Excellent service from Marty T and Henry A and the service folks at Moore Chrysler. My wife and I spent a week on the hunt for a near new Chrysler Town and Country. We travelled the length and breadth of the Valley of the Sun. However, the ones who got the job done were just a few miles from our southern winter home. On our arrival at Moore's Chrysler, Marty T gave us a friendly and courteous greeting. He showed us a number of vehicles and let us drive each one. In fact, he made sure my wife also had an opportunity to drive each vehicle. All our questions were answered. We settled on a low miles 2013 and began negotiations over price. While he made it clear he wanted our business, there was NO high pressure. We soon came to a fair price.When I arrived without a prior appointment the next day to pick up the vehicle; another salesman, Henry A, took me through the delivery process. Although it wasn't his sale, he went above and beyond. He made sure the vehicle was properly prepped. He also made sure I was familiar with the vehicle's features. Before we had finished the process, Marty T arrived to ensure everything proceeded properly.I also needed to pick up an extra key to the vehicle. Henry took me over to the parts and service department, where I experienced more excellent Moore service.I HIGHLY recommend these folks. NOTE: They are also familiar with the process required for out of state/country sales.

Arizona Golf Nut.

May 7, 2013

buying a car at moore chrysler jeep has been a very satifing experiance, iwent to about 2 other dealers on bell rd, there competitors and iam was so happy when i met Marty Thompson he not only took his time and showed me the vans and explained features and the differances, it made it very simple and me and my wife our so happy we will be sending my son in law and my Daughter to see him and make sure you ask for Marty, he is GREAT, AND SO WAS nick in finance, we love our New Van thank you everyone at

taylorb

May 7, 2013

we have been looking for Jeep but not ready to buy until we worked with Marty Thompson. He gaves us all the ins and outs of a new vehical over a used, and we are happy to say we Love our new Jeep! thanks soo much Marty we will totally reccommend you and Moore to all our friends!

Dealsforme

May 7, 2013

Right when I walked in I was helped by Marty. I felt he was very honest and didnt preasure me at all which is what everybody looking for a car wants. I would recommend both this dealership and Marty. It was an all around great experiance. Thank you for getting me into the right car for me and my family!!!

diamondcoyote33

May 6, 2013

icame into this dealer becauce i was told by a good friend to ask for Marty Thompson, we me and my wife had the best time and our friend was right we had never been to a dealer and treated so well. We bought a new jeep and we couldnt be happier, if you our looking for adealer were they wont screw you and they our very personal ask for Marty Thompson we will be sending all our family and Friends.Thank You Moore Chrysler Jeep.

DougThompson

May 6, 2013

Marty Thompson gave exceptional service and very knowledgeable on the new vehicles I was Interested in. I had looked at other dealerships and did not feel that I recieved the same help as I received from Marty. I would recommend Moore Chrysler to my friends and family in the future.

jo adonis

May 6, 2013

My experience at Moore was phenomenal. Everyone was so friendly and helpful. Rick did a great job he made my first car experience run smooth. And the paper work went even smoother. Thank you Jowanza Adonis.

Caudeh

May 5, 2013

Smooth and drama free buying experience . Marty and Sue (sales) very helpful. Fair value given for trade and very good price on new Grand Cherokee

Gene

May 4, 2013

This was the best experience I have had purchasing a vehicle. Marty Thomspon was very knowledgeable and helpful. The entire experience from when we arrived at the dealership until we left was a good experience. Nick Cetwinski was very helpful in financing. We would highly recomment Marty, Nick and Moore Chrysler Jeep to anyone interested in a vehicle.

JD Sullivan

May 4, 2013

Live 30 miles from dealership but was referred to Moore Jeep by a close friend. They also recommened Rick Watson help us. We called him and he was so informative and so patient with all my questions and concerns, we drove to Moore. It was a great experience. We love our new Jeep and love Rick. He was Great !

MariaJ

May 4, 2013

It's been 15 years since we bought a car from a dealership. We were nervous we would have trouble getting into a descent car but we came home with the perfect vehicle that meets all our needs. Rick Watson was amazing to work with. We never felt pressured and we had several options to choose from. He listened and helped us find something that worked for our day to day lives and kept us in a comfortable range financially. Rick was patient with us and allowed us time to consider all options. Moore Chrysler will be the only dealership we deal with for now on. Thanks for a great experience.

despare1

May 4, 2013

The sales staff was very knowledgeable. Everyone was very friendly as well as helpful. They lived up to their word by fulfilling all of their promises and meeting/ exceeding my needs. I would recommend Moore to anyone that is looking to purchase a new/used vehicle or even to have their car serviced there. Top Notch service staffTop Notch sales staffBottom Line..Quality

mariajacovo

May 4, 2013

It's been 15 years since we bought a car from a dealership. We were nervous we would have trouble getting into a descent car but we came home with the perfect vehicle that meets all our needs. Rick Watson was amazing to work with. We never felt pressured and we had several options to choose from. He listened and helped us find something that worked for our day to day lives and kept us in a comfortable range financially. Rick was patient with us and allowed us time to consider all options. Moore Chrysler will be the only dealership we deal with for now on. Thanks for a great experience.

pamg1

May 4, 2013

Roy Morris was a great salesman and was nice to do business with. He was very helpful and went the extra mile to assist us. We are reccomending him to our kids for when they are ready to purchase a jeep. I would rate the experience as a 9.5!

JH

May 3, 2013

Bob made ordering my new Outback quick and easy. Fair pricing, and good service.

Roland Robinson

May 3, 2013

Our Sales Rep. was very knowledgeable about the van we were interested in buying. He was very courtesy and pacient with my and my wifes questions.His after sale work was outstanding as he answered all our questions as we became more familiar with the auto. This was our second vehicle we bought from Mitchell. We like the management personnel also. We bought a car years ago from Mrs Moore also.

jajr

May 3, 2013

Bob made ordering my new Outback quick and easy. Fair pricing, and good service. If you need a new Subaru, go to Peoria Subaru and see Bob.

Brian

Apr 30, 2013

I started my car shopping Friday evening hoping to be done by Sunday. Went into Moore Friday after work and was done 2 hours later! I've bought cars before but this was the easiest yet! A big THANKS to Spencer and Sean for making it happen!

Kevin Beach

Apr 30, 2013

My experience with Mitchell was OUTSTANDING!!! He was exotremely knowledgeable and made this transaction was very smooth. He had extensive knowledge of inventory and found the perfect Wrangler that I wanted. I originally came to look for a used one and he helped me understand the affordability of a new one and was able to put me in one which really was the best option for me anyways. I would definitely recommend him to anyone who approached me about this Jeep and anyone I know looking for a new vehicle.

Gerry Houser

Apr 29, 2013

Great help with new car and easy closing. Rick was a big help explaining new car.Third car purchased fro Moore

Melissa

Apr 29, 2013

Henry was very helpful and made my first time car buying an excellent experience!

Grand Cherokee

Apr 28, 2013

After shopping for a 2014 Grand Cherokee in Surprise and Avondale I found Moore. I was impressed with the selection and the friendly/professional atmosphere. Thanks to Spencer for making it happen!

The Omelette Guy

Apr 27, 2013

Found our van here at Moore, they gave us the best pricing than any other dealer and super great service!

C A

Apr 26, 2013

Very smooth and drama free buying experience. Fair trade value and good discount on brand new 2014 Grand Cherokee. I have bought from Moore in the past and have had good experiences

AETHERIA

Apr 26, 2013

I tried to get information over the internet and was contact by a couple of different people and could not seem to get the information i needed. I drove over to Moore Automtive (from Fountain Hills) meet with Rick Watson, he showed me the vehicle I was interester it and we made a deal, very simple and easy. Great person to deal with. I recomend him.

Madeline

Apr 21, 2013

Made the entire process very smooth and quick. No hassel or trying to get you into something you dont like. I would recommend anyone to come and check it out!

Alycia

Apr 20, 2013

We had a great experience with the purchase of our new Grand Cherokee. The sales staff were incredible to work with. We appreciated their assistance and would recommend this dealership to anyone. We will definately be back for our future cars!

Eric Noll

Apr 19, 2013

We had a terrible time at another dealer and then came to Moore Auto Group and it was like a breath of fresh air. The entire team at Moore, from Kristen Craig in Internet Sales, to Sue Kruger in Sales & Leasing to Sales Manager Steve Sand, treated us with respect, and like our time was valuable. They allowed an overnight test drive to see how the vehicle would pull our boat, and it performed like a champ. We are so glad that we drove approximately 220 blocks from East Scottsdale to do business with the folks at Moore. I will be sure to tell all of my friends and neighbors in the East Valley what a great job everyone did for us. I finally found an honest car dealer. What a pleasure this buying experience has been. Keep up the good work!!!!!! George & Carol Frazier and Eric & Heather Noll

JaceeC

Apr 18, 2013

It's scary being 19, full time student and working. Especially when another driver totals your car and they expect you to get a new one with only 2,000. But coming to Moore Chrysler Jeep was amazing. I worked with Ms. Sue and she was fantastic. She was patient, answered all of my questions and truly took the time to make everything work fine. I fell in love with a beautiful Mazda and actually couldn't afford it :( Ms. Sue worked with me and found an awesome price! On top of that Ms Sue ensured the car to be cleaned and gased up for me! It has been a great experience buying my first car here.

CardsFan1311

Apr 14, 2013

We worked with Sue Kruger and it was the best car buying experience I have ever had. She was a delight to work with!

Amanda

Apr 9, 2013

I drove 3 hrs from Sierra Vista to buy a Nissan Fronter, got a bad deal from Bill Luke and on my trade. Unhappy i tried to give it back and get MY truck back. They gave me line after line of excuses. Kristin from Moore called me, i told her my situation. I got transferred to Chris, said he could help. I saw Marty and he showed me the trucked i orginally liked. They were very, very helpful and understanding. They did all that they could do in an hr and 1/2 before i had to leave. Marty, thank you again for everything and even the follow up call, have a good time in MN. If i had just came there first, i would have had a better weekend. FAMILY OWNED beats corporate dealerships ANY DAY!

stephaniecudney

Apr 3, 2013

I just wanted to thank you both for working with us today. The vehicle was within the price range of what we were looking for and we were in and out within 4 hours (including looking at lot and test driving). We really appreciate the time you spent with us and look forward to recommending yall in the future.

Aaron and Sally Henzel

Mar 31, 2013

Mitchell was very friendly from the moment we walked on the lot. We had our eye on a truck we saw on the Internet, and we found it immediately. Mitchell understood that we were tired from car shopping all day, and we just wanted to test drive it to see if it was worth our time. The truck was great, and even better than what we expected. Buying a car can be a pain, and we had our share of swarthy car salesmen that day. However, Mitchell was personable and honest. I would highly recommend working with Mitchell!

The jazz

Mar 31, 2013

Stopped in at Moore and was greater by Marty Thompson. Very pleasant and helpful. Answered all of our questions, and truly made the jeep buying experience "not your typical " car buying experience. well done!!! Highly recommend Moore.

Cubsfan

Mar 27, 2013

We had a great expericence at the Moore dealership, had a sales person Mr. Morris who was very hulpful.

Hockey Fan

Mar 27, 2013

What a nice time going to a dealership and having a sales person who listens to what you want. The sales person was Roy Morris.

Jeep Fan

Mar 27, 2013

Stopped at Moore to look at New Jeeps and was helped by Roy Morris and he knew his product and answered all our questions. The dealership was clean and friendly.

Mycash

Mar 27, 2013

Brought our Jeep in for repair and was helped by Roy when we pulled into dealership and he directed us to service and showed us some new Jeeps while we waited.

Dbacks Fan

Mar 26, 2013

Came to Bell road for a Ford 4x4 and Roy helped us, but you didn't have the right truck.

Dcasselljr

Mar 26, 2013

I had a really great experience with this dealership. They had the car I wanted and worked hard to give me the best deal I could've gotten. Love the car! Would definitely recommend this as a place to shop for a car!!!

kathmannel

Mar 24, 2013

We are second generation Moore customers but still felt we needed to do our homework on the internet and compare to other dealers and service. Our time and energy spend on other dealer only reinforces our perception that the experience and service we received at Moore, in particular Rick Watson was EXCEPTIONAL. We were undecided between new and used and Rick patiently went through the benefits and features and answered any questions we had regarding both options on several models. He was respectful of our time constrains with other appointments. We really hadn't planned on buying a new vehicle but our van was totaled the week before. Rick worked with the Sales Manager Chris and Finance Manager Nick to aggressively price the deal at attractive interest rates so that in the end we were able to drive out in style in a New Dark Cherry Chrysler Town and Country Limited minivan.We know from past experience with the service department that we will continue to receive the same appreciation for our business that was extended to us during the buying process...and we will be recommending Moore, in particular Rick Watson to our friends and family!

VJB

Feb 27, 2013

I special ordered my Jeep to get the configuration I wanted and not pay for extras I didn't want. I also made several calls to different dealers. Some of the dealers refused to work with me on my terms and were pushing me to buy what they had in inventory. But Chris D at Moore simply took my information and emailed me back a price. Moore came in the lowest of all the prices I got. No double talk, no confusing numbers and no run-around.When I walked into the dealership to put down my deposit and complete the order, Marty made sure it was all smooth sailing. Nice folks. I appreciate the focus on customer rather than corporate displayed at Moore. I look forward to taking delivery of my Jeep from them soon.

jonnycat

Feb 20, 2013

Good guys. They worked very hard, and, like many dealers, they promise the world, but in this case, they actually delivered most of it. I was very happy and me and my girlfriend love our new Jeep. Spencer and Chris had a tough situation to deal with and they did their best. I've learned a lesson and I think I'll be in this one for a long time. Thanks, guys.Jon and Jen

Raynat

Feb 18, 2013

M. Illsley is a gentlemen, very nice person, with experience. We asked him specifics questions, and he could answer right away. A salesman with experience and knowledge makes your purchase car experience positive.Thank you M. WallyRaymond Blondin

gpinter

Feb 15, 2013

Employees were knowledgable, friendly & efficient. Sean was very helpful in setting up the options I requested for my Rubicon & got me the information I needed quickly so I could place the order.He promptly answered any questions I had throughout the entire process of ordering & receiving the vehicle.Chris handled the paper work of the sale, transfer & title of the vehicle efficiently. He also went through the jeep showing how things worked & answered any questions I had.Both were very helpful & always pleasant & patient.

msparks14

Feb 11, 2013

Rick Watson was great and I recommend him if you go in. However my overall experience wasnt the greatest, I had and still have to continuosly call them... As soon as we left the lot with our purchase we noticed half the things in our vehicle are broken... side seat panel.. we dont have a DODGE key like we should.. we have a keyfob to a chrysler 300? they shouldve corrected that before they sold the vehicle. Also I told them TWICE their was food UNDER the seats from the previous owners and soda on the windows, it was back in detail for a while.. guess what I HAD to clean the food up and the soda off the windows... After it being taken to detail twice!!!! I am having the issue now of they only gave us back ONE of our tags to our vehicle we traded in and I keep calling and telling them I need the other one and they keep passing me off and saying they;ll have someone call back.. why cant they just SEND MY TAG so i can turn it in? I would not recommend this dealership however if you do go, CHECK your vehicle THOURGHLY, make sure your key is for YOUR vehicle, check for food, also please make sure your vehicle youre purchasing WASNT a rental vehicle.. yeah we found out (on our own!) AFTER we had purchased the vehicle... oh and dont fall for the "oh i wish KBB would buy the vehicles, Im probably only going to be able to sell your vehicle for about 1000 more" yeah they have it listed 5k over.... they sure are taking a hit right? ha! what a joke! oh and if your Military dont bother asking for a discount on a used vehicle because even though you risk your life for them they "cant go any lower" because theyre already lower then they want to go on the vehicle.. when I was TOLD i would get a military discount! and if you see the sale price online DOUBLE check the price when they show you the total.. they tried to scam us of 1,000 dollars.. yeah they thought we were stupid coming in there... so like I said I dont recommend this dealership but if you do go ask for Rick I guess, but all dealers are scammers.. I dont suggest going unless your prepared to really check the vehicle and know how much your trade is worth, and how much the car your buying is worth.. and dont back down! they will try and scam you... OH and i almost forgot... they added the security system in the total (almost a 1,000) without asking us if we even wanted it! so we're paying even more...

gr3329

Feb 8, 2013

My wife and I decided to visit the dealership on Superbowl Sunday. As expected, it was quiet. We were pleasantly greeted by Marty and escorted to the vehicles we were interested in. Marty knew the stock and features that were available. All our questions were answered and explanations were thorough. Marty was wonderful to work with. We could tell that he had our best interests at heart. My wife and I both remarked at how accommodating and friendly Marty was! After some painless negotiating, we settled on a deal. Marty walked us through all the details and polished off the deal! We were in the finance office with Troy for less than fifteen minutes but walked out knowing exactly what our interest rate and payment structure was. All told, we were at the dealership for less than 4 hours. The entire experience was terrific! We would highly recommend Moore Chrysler. Look for Marty! He is a great guy and will get you a deal!

ramseyk

Feb 6, 2013

We recently purchased on February 2nd a new Jeep Grand Cherokee Altitude - all I can say is I LOVE IT! Sales person Rick Watson was a pleasure to work with and Nick Cetwinski made the actual buying process stress free. I will definetly purchase another vehicle from this dealership!

ScottBednarz

Jan 31, 2013

Competent friendly staff! Spencer knew Jeep and Moore's inventory, and walked us through all the differences so we could understand what we wanted. We never felt any sales pressure, just a comfortable ongoing discussion of needs, wants and fit. And we spent more than a couple hours in the shopping mode. In the end we were able to settle on what we thought was the best match for what we were looking for, and Spencer, and Moore's, was right there with us throughout. It truly ws the best vehicle shopping experience I have ever had.

Young2013

Jan 31, 2013

I was in the market for a new Jeep and wanted to return to Moore. My sales guy Roy Morris was a complete pro and very helpful in finding me the right Jeep Wrangler. He was patient and helped set up the Bluetooth in my car, walked me through the features and was more than happy to listen to me and my concerns which were few. Even the finance guy was great to work with. The whole experience was worth it. The service dept was just as friendly and helpful..5 stars all the way.

Mann Family

Jan 29, 2013

I got my Subaru through David. He was a pleasure to work with and was able to get me the perfect car. It was a great experience and I highly recommend going through him for your new Subaru.

jjrobbins19

Jan 28, 2013

My family and I went to Moore Jeep on the 26th of January looking for a Jeep Patriot. There we met Chris Wesle. I couldn't have been more lucky to have him as my salesman. That particular day it was pouring rain. This didn't stop Chris Wesle from getting drenched finding me exactly what I was looking for. It was an absolute joy purchasing a vehicle here, and will recommend everyone I know looking for a new or used auto to visit Chris Wesle and Moore Jeep.

shirley.r.manning

Jan 28, 2013

We had a great experience with Moore Automotive. I would highly recommend this dealership to everyone. We went to just look for a used van. Marty meet us and was very friendly and helpful.We ended up buying a 2012 Town and Country. Everyone at the dealership was very friendly and helpful. We will tell all our friends about the great service we received.Thanks again Marty Thompson for all your help!

AZnative62

Jan 25, 2013

Bought a new Subaru Outback from Bob Shotwell. Had a very pleasant experience.Will be back again in a couple years to buy another one from Peoria Subaru!

labmin

Jan 25, 2013

we are looking for a new vehical and Marty Thompson helped us with no pressure at all which was very refreshing! we test drove a Jeep and loved it, so hopefully we will be back in soon to purchase one!

DennisEmmett

Jan 24, 2013

Just went in there to get information on a jeep compass. Ended up finding a Wrangler that I liked so much more than the compasses. So after spending a few hours over a course of a few days getting information on Vehicles we purchased the car I wanted. Would highly recommend a friend to moore auto, more importantly to talk with Spencer Fredlund about purchasing a new car.

clflaherty

Jan 22, 2013

Yesterday Spencer Fredlund helped me get out of my current Chrysler lease and into a new 2013 Chrysler 300S. Not only do I love the car but Spencer was great to deal with. I appreciated that he did not make me feel stressed or pressured. In fact, the entire process was easy. Spencer was friendly, courteous and personable. This is my second car purchased from Moore and I will definitely be back. I recommend the dealership - and Spencer Fredlund - highly. Thank you! - Cindy Flaherty

JHG42

Jan 21, 2013

From arrival at the dealership to the end of the deal everyone at Moore Chrysler Jeep was very friendly and helpful. They showed me exactly what I was looking for with no pressure or hassle, and offered a more than fair price for my trade in. They were honest and helpful in working out loan terms and keeping monthly payments manageable. I would not hesitate to use this dealer again.

lohiost

Jan 21, 2013

The first time our company has worked with Moore and we were very happy. We ould recommend them and will definitely return. Customer service was quick and we were on our way.Thank you!

Danny11068

Jan 20, 2013

Overal was a great experience, we were looking for a new car, and they shopped around well, seemed to have a great feel for what we were looking for, we definitely got the right car at the right price. The only thing I docked them for, is we agreed on a price, both parties said done deal, and then they said oh hold on a minute and we waited alone in his office for over 15 minutes, and they cameback and gave no real explanation, but the deal went through, I would surely recommend them to someone else!

DouglasGain

Jan 5, 2013

Wally was very understanding of my tight schedule and was able to find me a vehicle quickly. He even went so far as to drive the vehicle back from Yuma himself on Christmas Eve so I oould enjoy my new jeep on Christmas Day. I would certainly recommend him to anyone. The dealership was easy to work with and helped me get a great rate on a loan.

mynr1

Jan 2, 2013

Drove about an hour to this dealer as I was not happy with other dealers in the valley. I was not disappointed, my sales person Roy right off the bat made me feel at home. No pressure, price was right plus they filled my gas tank which was empty on my new jeep rubicon, also had it washed. I expected the wash but not the full tank of gas. I also need to say a word about Shawn. He made the deal happen, very friendly & was there to help answer any ?s I might have had. Very happy with my purchase at Moore Jeep.

kimea0906

Jan 1, 2013

We were looking for a reliable used car as a second vehicle within our budget and they were more than happy to help. We first arrived and didn't see any used cars in our price range, then Rick came out and got a list of about 20 cars that they had in the back in our range. We found exactly what we were looking for and he was quick and helped to negotiate price. He did everything he could to get his that car. We were in and out within 2 hours... nice and quick. In about 6 months we will be trading in our main vehicle and we will come back to Rick.

desertgypsygirl

Dec 24, 2012

I'm recommending this dealership, but BEWARE! The finance guy is a snake. He's cute and adorable, but still a snake, and very good at his job. Question EVERYTHING he tells you, make him explain it. He told me all the wonderful things about the car, but did not tell me everything he mentioned cost extra money and was being added to the price of the car. (Watch out for the Brake System thing - I'm a woman and even I know you can't pump ABS brakes.) I expected him to review the final itemized invoice with me line by line (the way a Realtor does when you buy a house), but he didn't - he folded all the papers in eights - half, then half again, then half again, slipped them in an envelope and slid it across the desk. I said Hey, how much is this car costing me? When I got home and looked closely at the numbers, none of them matched what I had discussed with the salesman. I had told everyone there at least fifteen times that I wanted to pay cash for the car, but they did not listen to me. I never thought it would be so hard to get a dealer to take my CASH!! It took 3 days and frustrated phone calls to the sales manager and finance manager to get what I wanted. And when I first arrived, I spent at least 20 minutes outside looking at new Jeeps, but not one single salesman approached me. I had to go inside and ask for someone to come out and talk to me about the car.

William Tempel

Dec 20, 2012

There was a time I thought I'd never buy a Chrysler...I'm now on my third Chrysler 300 (2000, 2006, now 2012). I found the first two stylish , comfortable and totally trouble free. The 20012 is the best by far I can't believe the advancements made between the 2006 and the 2012. The style, the accessories, the all leather interior are all top drawer, they didn't miss a thing including the trunk interior. The ride and handling are much improved. I've always been a point A to point B as fast as possible driver. Now I find I'm slowing down and just enjoying driving the car. The years I've dealt with Moore Chrysler have been a good experience. Wally Illsley has been the salesman I've always dealt with, he's honest and attentive, I've always felt comfortable dealing with him. At one point Matt Moore stepped into make sure the deal was to my satisfaction. Their customer service has always been friendly, fast and fare. For sales and service I give Moore my highest recommendation.

mtruax1

Dec 11, 2012

Roy was very pleasant from start to finish and worked patiently with us until we were down the road with a great deal! We would highly recommend Roy to anyone looking for a new or used vehicle to make their experience memorable.

skwest13

Nov 28, 2012

Nick went above and beyond to help us and to assist with a manufacture rebate on our new Rubicon. We will definitely be back for our next Jeep purchase!

papagram40

Nov 16, 2012

We purchased a new car from Wally at Moore Group on Tuesday. Moore has a staff that issuperior in every aspect. I have been a customer of Moore since we moved to Arizona almost 10 yeaars ago. The entire staff is always friendly and service-oriented. Thus, when we decided to buy a new car we went to Moore first. We were greeted by Wally who showed us just the car we decribed to him as being our choice. He helped us in every way during the buying process. Not only does the staff at Moore sell cars, they have an excellent staff which includes Martha, Gloria, Mike Harrington and of course, Wally. If you are looking for a Superior Dealership Moore is the place.

nursecarol

Nov 15, 2012

Roy was very friendly as soon as we arrived. He was not pushy like other dealers and listened to everything we had concerns about. He went out of his way to get us a good deal for the money we had to purchase a car. I would definetly recommend this car dealer for anyone who is looking for a Jeep.

Pozie

Nov 12, 2012

We were referred to Wally by a relative. Living in Flagstaff I did a lot of work with Wally over the phone. He was always available and helpful. I always received a call back and he never made me feel less important than a person that was on the sales floor. This past weekend we traveled down in the afternoon and left with a beautiful new Town & County Minivan. My kids were thrilled with our new car and we were more than happy with the excellent service we received! Special thanks to Wally for making our entire family very happy.

dontbuyfrommoore

Nov 3, 2012

My wife and me came into Moore to check out their selection of Jeep Wranglers.We had a few bumps in the road with our sales associate, but with the VERY customer-centric efforts of Kristina and Moore's sales manager, we will most likely be back for a test drive.

robbsgirl

Nov 2, 2012

Great experience with Moore Automotive!! I would highly recommend this dealership. The whole process was painless and easy! We went to just "look" at cars for our son's 16th birthday and ended up receiving such a great deal, we bought it on the spot! This was our first time purchasing a car from Moore, and it won't be the last! That's for sure. The price point was right on for the car we were looking for, and the service is second to none! The staff are all professional, friendly and full of knowledge. The car was even presented to us on a "red carpet". Definitely the 1st class treatment. Overall, the dealership has the feel and service you would expect in Scottsdale, but it's right off the Loop 101 and Bell Rd! The "Four Seasons" of dealerships... the staff made my whole family feel important!! We will be back and if you are debating stopping by, do yourself a favor and just GO! Ask for Marty T.

Justin Y

Nov 1, 2012

Great experience! Rick Watson was awesome to work with. He was very helpful, patient and friendly. I would recommend to anyone looking for a Jeep to pay them a visit. Troy in finance was also great to deal with. He was quick, courteous and was very easy to work with. Most dealers are pushy and persistent and Moore Chrysler Jeep are the complete opposite. Thanks again, you guys are awesome!!

Jeremyludlow25

Oct 30, 2012

Rick Watson and everyone over at Moore Chrysler jeep were very professional and made my vehicle order and delivery a breeze with a great price. I am very happy with the car buying experience I received through them which I have never been able to say about anyone else. I would recommend these guys to anyone I run across. Thanks for the awesome deal and customer service u guys provided to me. They went above and beyond .

Blitz_burgh04

Oct 27, 2012

Wally was a fantastic salesman! He made our trip perfect, quick, and we left with a new Jeep...just what we wanted. If you need a new Jeep, see Wally at Moore Jeep in Peoria, AZ.

Ronald DeWitte

Oct 6, 2012

Being previously in car sales for 17 years, my wife and I were dreading the hassle of searching for a car. We were pleasantly surprised how receptive the salesman, Doug Finley, was to our needs. The final numbers were reached in a expedient manner. Doug's knowledge of the selected vehicle and the walk around was done very professionally. Troy Miller, Finance Manager, was thorough, yet, provided the financing information in a easily understood concept. He identified and explained the various available programs. Both Doug and Troy were very personable and made this a very pleasant transaction, plus we are very happy with our purchase.

patty.krushinsky

Oct 4, 2012

Bought car 7 years ago and a used vehicle this past week only because of excellent customer service when purchasing a vehicle and bring PT Cruiser in for service and maintenance

Marshall11

Oct 1, 2012

My wife and I are looking for a new van and living inSun City Moore is close by and Roy was very kind and knew what he was talking about. I just want to thank Moore and Roy Morris for helping our experience a little better

tmouer

Oct 1, 2012

My wife and I visited Moore Jeep and had a wonderful experience. My wife was looking on the internet for a 2012 Jeep and saw a month-end special on a 2012 Jeep. We called the dealership on a Sunday afternoon and talked to Rick Watson. When we arrived at the dealership 20 minutes later, the car we saw on the internet was sitting in the front with the engine on and air conditioning running. Rick was very knowledgeable of his vehicles and actually listened to our questions and concerns. We ended up buying that Jeep on Sunday at a fair price. Thank you, Rick, for a pleasant buying experience! We would recommend this dealership. Tim & Leslie

Tstengele

Oct 1, 2012

I just bought a chrysler 200. I LOVE IT!! I even had a great experience buying the car. Most of the time it's a real headache but my salesperson Roy Morris really made my experience a good one. He was really patient with me a real pro, the next time I need a car I hope he's still working there because he was easy to work with. Thanks Moore Chrysler Jeep with my purchase, and again thanks Roy Morris.

jmjmjmjm

Sep 30, 2012

My wife and I visited Moore Jeep and had a wonderful experience. Even though we did not buy our Jeep yet, Roy Morris has been the most helpful salesman we have dealt with. He was very knowledgeable of his vehicles and actually listened to our questions and concerns. We will be back once we make our final decision.

DudleyGibson

Sep 29, 2012

The lady that greeted me at service was friendly and directed me to Travis who was very knowledgeable, friendly and efficient.The mechanic that worked on my radio fixed the problem that three previous dealers had been unable to fix.I am very impressed with the staff at Moore.

kcar1961

Sep 29, 2012

We went in looking for a 2011 Chrysler 300 and took it out for a test drive. This was the car I wanted, so we went into the dealership to fill out the papers. I had a trade in that was only six months old and wanted to get the best possible deal we could for it. Rick suggested that we consider looking at a new Chrysler 200 to help us out on the price and payment we wanted. We ended up loving the 200 even more than the 300 model. After a few manipulations of price and trade in value we had a deal and drove off the lot that day having gotten everything we wanted from the deal. A great interest rate and happy with our trade in value. I love this car. Thanks Rick for making this a painless process, I didn't think it could be done.

Beverly Tant

Sep 28, 2012

Doug and everyone at Moore Chrysler/Jeep was very helpful in purchasing our PT Cruiser. Doug was very professional and did everything possible to make this purchase a pleasure. It was great working with him and even after the sale he contacted the previous owner to obtain the extra key to the car. He called and notified me it was available to be picked up as soon as he received it. This dealership and Doug, even though it was late in the day, made themselves available to prepare the car so we could drive it home that day. I would definitely recommend Doug and the dealership. Beverly Tant

dsdemers

Sep 28, 2012

The mere thought of having to visit a dealers lot makes most people cringe. From the time you drive onto the property you feel like road kill surrounded by vultures and then spend most of the day dealing with the onslaught of financial figures going back and forth. I must say I did not experience all of the above during my visit to Moore Jeep. I was able to park my vehicle and walk through the lot looking at vehicles. Not once was I approached by pushy salesperson(s). After browsing the lot I was contacted by Doug who was very friendly and offered his services. Doug knew what vehicle I wanted and also knew I was not satisfied with the price recited. So, rather then try to sell me a different model (which is what most people would do, he did what he could to get to a number that was acceptable to both myself and the dealer. Once the deal was agreed upon it took very little time to get me into financing. Everyone knows that once you hit financing you are once again dealing with numerous figures and available options to the deal. Financing made every effort to get me options at a price acceptable and knew not to push the envelope when it came to my monthly payments. The pricing for the options and interest rates were better then I expected and as such made the encounter much less stressful. The estimated total time at the dealer was approx 3 hours which speaking from experience is very minimal. The vehicle was very clean when presented to me and even though it was close to closing time, they were able to deliver this vehicle to my home without hesitation. Now please keep in mind that I did experience similar issues to other dealers and that is to be expected. After all, they are in business to make money and I am in the business to not give them so much, so there is going to be some haggling involved during the course of the transaction. As with any other dealer, be prepared to spend some time at the dealership and work for the deal you want. If you want to spend a little less time at the dealer, I suggest you visit Moore and tell them Danny sent you! You won't be sorry!

kcgalloway

Sep 28, 2012

Great car buying experience! Felt like I left with a fair price and payment. Thank you so much for the fair trade in too. I will definitely be back!

watoga08

Sep 27, 2012

We purchased our new 2012 Chrysler Town and Country from Moore's and Doug Finley. Doug was a great help to make it an enjoyable experience. He was very helpful in explaining all the features and benefits of our new Chrysler. Thanks Doug! David Akers

jeep124

Sep 22, 2012

Went to just "look" at 2 models of Jeeps after having done a lot of on line research. Found the dealership very helpful in explaining the difference in the 2 models - giving us rides in both - and helping us to determine which model would most fit our needs. The price that we were quoted plus the value given to our 2004 trade-in was more than generous. So, just going to "look" resulted in us driving away in our new 2012 Jeep Liberty. And, yes, the model that we were talked into buying was the cheaper of the 2 models we had come to look at. Found this very refreshing as they were not pushing price, but instead realizing our needs and meeting our needs with the automobile that would best fit. Thank you Roy for really listening to us.

Dhicks

Sep 18, 2012

Wally as GREAT! My wife and I were looking for a new car and had it narrowed to two models. Wally was very helpful in showing us what ever we wanted. He was very knowledge about all the products and services we were looking for. He made the buying experience the best we have ever had. Thanks Wally you're the best.

darlenekiteley

Sep 12, 2012

Roy and Amanda were great. They were friendly and knowledgable about their products. The questions we had were answered completely and clearly. The Troy was also very nice. However, the condition of the physical plant was deplorable. There was a mix up in vin numbers so when we got home we could not start the car. someone had to come out fix the alarm. Because of the mix up we had to take more time to return to the dealership and resign paperwork. The chairs in the sales offices were so filthy I don't think any one should have to sit in them. The computer in Roy's office was not loaded with all the soft ware he needed to answer the questions his manager asked. The windows in the show room had finger and hand prints all over them. The owner of this facility needs to look at their first impression. I have been in several dealerships and this is by far the dirtiest and least attractive. In conclusion, Roy and Amanda made this deal work. without them we would have walked out!!

dbash

Sep 9, 2012

Bill and Roy were both very informative/friendly/fun. I am extremely glad I chose to drive into Moore Auto before going to any of the other dealerships on Bell Rd. Thank you all for a nice/friendly/fun experience purchasing my new Chrysler 300, I LOVE IT!

einsteinjs

Sep 5, 2012

Bill L. was a great guy! He got us in the car that we wanted for even less than the internet price! Bill and his team made it so convenient for us and made sure that he got us in the vehicle we wanted at all costs. Now we own a reliable car with low miles and got it for less than Blue Book! This dealership was very understanding and I will return again!

Shadowatnoon

Sep 2, 2012

Excellent experience today for our new Grand Cherokee; Bill did a first-rate job and helped us to secure a fair deal. Troy explained things and was genuine and trustworthy. Chris made the deal simple without a "difficult" process - Day One customer service went great.

mds14

Sep 1, 2012

My experience with Moore Auto Group was the worst experience I have ever encountered while purchasing a car. I went into the dealership with cash to purchase a used Denali. They insisted I put my social security number down on their application. After I asked them why I needed to put down my Social as I was paying with cash, they were very condescending in their response as well as I received 3 different stories from 3 different people why I needed to put down my social. Nobody told me the same response. This was immediately a red flag. I performed my inspection of the car after being forced to sign the paperwork signing off on the condition of the car, only to be mortified with what I found during the final inspection. I was promised that the car would be detailed which was not the case whatsoever. The car had dirt and grime throughout the entire inside which was very obvious and easy to see. The outside of the car hadnt even been washed. They would not answer why they had replaced the bumper on the outside of the car which eventually led to me withdrawing from the purchase of the car. They lied throughout the entire experience and I felt very uneasy during the process. I am very grateful I dodged a bullet in purchasing a car from Moore Auto Group as who knows what was wrong with the inside of the car had I driven off the lot. Words to the wise, STAY FAR FAR FAR AWAY from Moore Auto Group unless you like being deceived. You will be glad you did.

jonathan.collins.5

Aug 29, 2012

The salesman was very friendly and did not push for the sale. He was more interested in what I needed, then selling the car. He allowed me to work with the upper sales staff in determining a fair price and once the deal was done, he helped me through the process every step of the way. Bill Lohmeyer was very professional and I would recommend using him to purchase a vehicle from this dealer.

ekrajca

Aug 27, 2012

My wife and I brought our 2010 Town & Country in for service and started talking to Rick Watson about a 2012 T & C. He was very helpful and patient with us as we wanted to see several different vehicles on the lot and take a test drive. Over a several-hour period we discussed vehicles and prices and drove away in a new vehicle. After the sales experience we were helped tremendously by Melanie, who handled the vehicle registration in a very short period, allowing us to leave on a long trip without having to worry about the temporary registration expiring mid trip

absolum

Aug 25, 2012

We bought a new Town and Country and Roy gave us A1 service throught. Excellent knowledge and professional. Thanks for the service and low pressure approach.

jc4u4848

Aug 24, 2012

We went in on August 23rd to see about having our Jeep Liberty's A/C system fixed, and since it was so expensive and the list of problems was mounting, George in service referred us to Spencer to see about trading it in. Spencer was very helpful in helping us find a good Ford Focus, the car we have been interested in, and although the one he found us was 4 years newer than we thought we could afford, he started right away in getting a deal that would let us drive off the lot with it that day. He and the "man on the phone" Troy worked very diligently to get a good value on our trade, as well as monthly payments that were feasible for us. They allowed us to to set the terms of our deal, and then made it happen to a very close compromise to what we asked for. To this point the service was great, friendly people and very helpful. When our deal went through to Evan in finance we thought we had a good deal, but then he was able to work it so the deal was even better than we were expecting. Overall a great experience, I would recommend them to anyone looking to buy a car from people who want to do their best to get you a good deal.

SeanSD

Aug 24, 2012

Yes.Helped us get the best rate possbile for our trade in. Bill was great at showing us multiple options within our price range. Highly recommend Moore Automotive!

SilverLiberty

Aug 24, 2012

Our Sales person, Sue Kruger, helped us with a purchase of a Jeep Liberty. She was very friendly, extremely professional and knowledgeable. She made every effort to be sure she gave us the information needed so we could make the right decision. We appreciate her ability to focus on our needs. We will recommend Sue and Moore Automotive to our family and friends.

mrendelman

Aug 23, 2012

Excellent customer service. Had the vehicle they advertised on the internet and it was exactly as described. Gave me a great price. Took care of every thing I wanted and were very fair with me. I would gladly recommend them to anyone I now looking for a car.

kcbspm

Aug 20, 2012

Outstanding group of people!!! Everyone was very helpful even the lot attendant. Wanted to test drive two vehicles during one visit and the lot attendant wanted to ensure after he jumped the first vehicle the 2nd vehicle was ready to go when I got back.Roy Morris was very helpful, honest, and ensured all the questions were answered. The reason I kept coming back was because I felt no pressure to buy. When the managers at other dealership talks to you they usually want to find out what payment you can afford, but not a Morris. They just want to be helpful. Either they have done research on the demographics and know what different people want or they just got lucky with me. Just can't say enough about Roy, even when I thought the deal had no chance at one time he pulled through. I am very happy with my Jeep Liberty!Finally Nick Cetwinski was very helpful during the most stressful part of the buying process. No pressure, no stress, no push. He was just helpful in explaining the process and offers and I honestly think he had my best interest in mind with of course making money for his company. Truly seemed like a win-win!

White van

Aug 19, 2012

My wife, Jacque, and son went to Moore to service our van, a 2003 Town and Country, with which we have been very happy. While waiting they went on the lot to look at the Town and Countries. She was immediately approached by Bill Lohmeyer, who offered to get her a good deal on a trade-in. She found a great deal on a 2011 Town and Country, but she figured that the deal would likely not be all that easy to get done. Bill assured her that the deal could be done. I called him and he assured me that we could get a better car at a good deal, so we went in and checked it out. With the hard work and great customer service of both Bill and Nick Cetwinski, we drove away with a beautiful vehicle, the exact one my wife wanted. Bill and Nick went above and beyond the call of duty to get us the deal we needed. Moore is lucky to have two employees such as these. Thanks for the hard work guys.

NancJJ

Aug 17, 2012

When we arrived, Roy was the only sales person that approached us. He was knowledgeable and friendly. He was open to negotiating and listened to my "wants." Nick (finance mgr.) was just as easy to work with. I have used the service dept. at Moore for three years and was completely satisfied. Moore is within two miles of my home and always manage to accommodate me. My husband and I did our homework on the internet and at other dealerships and but it was still a long process. It would be nice if the paperwork were computer interactive.

EveE

Aug 10, 2012

Bill was great, he was very helpful and informative when it came to my vehicle purchase. I would highly recommend Moore Automotive and Bill to any of my friends.

Nelson007

Aug 10, 2012

Very freindly and helpful in picking out new vehicle. No high pressure sales and helpful and fair in finializing sale. They stayed late after hours to complete the sale.

jsemays1

Aug 9, 2012

I felt the service was more than helpful, no pressure, and able to answer anything I asked with what I felt good responses. Bill was great as well as Troy!

willc

Aug 9, 2012

Bill is a true professional, and pleasure to do business with. A big thanks to Bill and Moore Automotive. I will certainly be recommending Moore to friends and family.

lstyring

Aug 7, 2012

This is the second vehicle that I have bought from Moore. I have been fortunate enough to deal with Wally on both occasions. He has amazing hospitatlity and is always focused on your needs as a buyer. Moore has great customer service! They do an incredible job of making your visit special and successful.If you are looking for a place to buy, Moore is the place to be!!!

RickG113

Aug 7, 2012

Bill was great! Excellent experience from start to finish. They worked with me on the price and were patient with multiple decision makers in the process.

ewburden

Jul 31, 2012

I was shopping around for a new vehicle, I stopped at several dealerships, I ended up at Moore and I met Bill. Bill and I talked about the car I wanted. I was in a hurry so I couldn't talk long. I asked Bill to get me a price for the car and also for the value of my trade in and call me when he got it. He called very promptly and the price was surprisingly low, and the value they gave me for the trade in was very good too. I came back to the dealer to look at the car again later that night, Bill wasn't there but another salesman opened up the car and I looked at it again. I figured out it was the car that I wanted. After talking with Bill and his manager Steve we had an awesome deal worked out, however I wanted to shop around so I did. I went to another dealership and found a similar car that was actually cheaper then the one at Moore, lets just say it was a quick visit cause they were OUTRAGEOUS. I came back to Moore to finish the deal. They treated me GREAT! From the Deal, to Finance, to finish. I couldn't have asked for more. I will recommend Moore to ANY of my friends or family. They were the best car buying experience I have had. You can tell they are a family owned business, and they care about their customer. Thanks to everyone at Moore!

mike&joyce

Jul 30, 2012

My wife and I stopped by to look at a car we had seen on cars.com and ended up driving home in a very nice used Mazda. Roy was gracious, helpful and efficient in his dealings with us, gave us a fair price for our trade and we are most satisfied with the whole experience he provided us at Moore. I will recommend him to my friends and will consider Moore Automotive when I'm in the market for another car.

ranger9

Jul 30, 2012

My wife and I went to Moore Chrystler Automotive on Sunday, July 29, 2012 in the "hunt" for leasing a vehichle. Upon our arrival, we were greeted by a salesman by the name of Bill Lohmeyer. We immediatly "hit it off" by chitchatting, and realized we both grew up on the East coast, very close to one another. It was like meeting a new friend. He was a very genuine man, very personable and friendly. For only being on the job for a little over a month or so, his knowledge and expertise about the vehicle buying process was top notch! After a few hours of negotiating, we finally agreed on a price that my wife and I were happy with. We felt very comfortable with the overall experience with Moore Chrystler Automotive, and will be returning back there when our lease is up to further continue our vehicle needs.

Ecbrowley

Jul 25, 2012

Thank you, Rick! You were the best ever, please expect us to come back in the near feature, we had the best experience ever!-Erin Rowley and Lorenzo Contreras

afarrer25

Jul 22, 2012

Mr. Smith was very helpful and friendly one of a kind sale person. Thanks for all your help buying our Suv. Be sure to ask for Mitchell he will make your car buying experiences smooth and painless.Thanks,