Midlands Honda reviews

Brittaney Newell

Sep 23, 2016

Almost two months ago I traded my 2013 Mercedes C300 in for a 2016 Honda Accord Coupe. My salesman was awesome but as for the finance department I can't say the same. They promised me a 20 day pay off for my previous car. 20 days later no payoff, 30 days later no payoff, 45 days later no payoff! I found out at the 30 day mark the paperwork was done wrong and I had to resign everything. Two weeks later I went back to redo the payoff sheet and go figure, they never called my bank to confirm the correct amount. Here it is a week before the payment on the Mercedes is due AGAIN and two weeks before my new payment is due. When I go ask I get the run around and when I call and leave messages, no one returns my calls. I'm sick and tired.

Steven and Olivia Bibb

Sep 17, 2016

We would like to express our sincere appreciation to Midlands Honda, specifically, Christopher Graham, Steve Goldstein and Stephen Tyler for honestly providing the most positive, friendly and professional car purchasing experience we have ever had. From the moment we arrived for our appointment, Christopher met us, throughly prepared to assure we had every opportunity to have a successful buying experience. We had previously discussed with him the possibility of trading in our current Hondas for two new ones. He had both models we expressed interest in, all set up for us to test drive - during which times, he was very knowledgeable and informative about every aspect of both vehicles, answering all our questions throughly and with lots of patience! He could not have been more friendly, organized and and prepared to help us with our decisions. In the negotiation stage, we had the pleasure of working out the finances with Steve Goldstein - he worked very hard to help us work within our budget to make a deal. Not only was he extremely knowledgable about figuring out the details to make our purchases possible, he was such fun and interesting to talk with - during our conversation we learned he's not only great in his role at Midlands Honda, but more importantly, he is a true war hero from the Vietnam War. He certainly has our respect and appreciation for his service to our country. We are thankful for everything he did for us then - and today. He and Christopher made a great team! Lastly, Stephen Tyler really did everything he could to assure we got the best financing possible. We appreciate his diligence and experience very much. He was a pleasure to work with too!The professional, knowledgeable and friendly customer service could not have been any better!Thanks!Steven and Olivia Bibb

Abercrombie

Sep 11, 2016

Claudette the sales lady was awesome. Very helpful knowledgeable and just did an outstanding job. Claude the Sales Manager had a great personality and did a great job of closing the deal. Will recommend all my friends to give Midlands an opportunity if and when they are considering purchasing an auto

NeaBea

Aug 28, 2016

We found a car through the Internet at Midlands Honda and drove from the Augusta area to check it out. It was exactly like it said and we were treated very well. Lonnie Lair helped us to facilitate the test drive and purchase of the car. Great job.

Civic16

Aug 24, 2016

Latoya is an excellent Honda specialist! Took her time in providing me, a first time buyer with all the information I needed to make the best car selection. Everyone that I encountered were nice and helpful!

Bryan Waselus

Aug 19, 2016

I had a very nice visit, with Lonnie, while looking at the inventory at Midlands Honda. She was very polite and willing to help me find the proper vehicle to meet my needs.

Robert Dittmar

Aug 19, 2016

Lonnie Lair was extremely helpful and friendly. She had everything in order for our appointment when we arrived and was very easy to talk to. I HATE high pressure sales. Lonnie and her manager were very patient with me and knew when to give us space to talk amongst ourselves. They fed us grilled burgers and dogs and even have a small movie theater, arcade (with real arcade game machines), and miniature golf. And it's all free for car shoppers and service customers. What a place!!! I will call Lonnie first for my next purchase.

Amy Ball

Aug 13, 2016

We had a pleasant experience start to finish. We put an inquiry in on a Sunday morning via internet and Michael responded very quickly. We were there shortly after the dealership opened and the vehicle was awaiting our arrival. Michael was very friendly and professional. He made sure to understand our need and expectation and worked hard to get us an acceptable deal. I highly recommend giving him a call!

JMC2017

Aug 5, 2016

My experience today at Midlands Honda was priceless. I ENJOYED working with James Pratt, Jarret Cox and Rochelle Kelley. Thanks to them I am the owner of a 2017 Accord Sport..the experience was even more special because these put me in my First Brand New Car Purchase! (Smiles from ear to ear). James brought me to tears as I prepared to exit.

Ladybug87

Aug 5, 2016

Lonnie Lair helped through the entire car purchase and made sure everything went smoothly. She was incredibly helpful and so easy to work with. She made purchasing a vehicle an enjoyable process. I will be referring my friends and family to her for future car purchases!

Dutch V

Jul 31, 2016

Friendly staff and salesperson Chris was helpful and knowledgeable about the CR V. Answered all my questions and found answers to ones he did not know. After shopping at different dealers, found Midlands to be most helpful with my buying experience.

JoeyCrills

Jul 31, 2016

I saw the 2016 Accord Coupe w/ Touring packing online and initiated contact Angela. I took a test drive with Queen and that experience was pivitol in my decision to buy. Queen explained every feature, then related each to how it would prove useful. Dillon was reasonable during negotiations and I discerned a fair deal considering the research I had conducted.

MamaMary

Jul 31, 2016

Had a great experience at Midlands Honda with Jerry. Helped s look and test drive some used cars we were interested in with no pressure!!

A13X 1793

Jul 25, 2016

I enjoy going to Midlands, Honda because everyone is friendly. Caring and seem to actually listen to what you have to say and they don't mind going out of their way to answer your questions.

K Crouse

Jul 25, 2016

I would recommend Midlands Honda to anybody. From the time we arrived and was greeted in the parking lot until we drove off in my 2014 Honda Accord. Angela was wonderful to work with and very personable. Darold was great in explaining all of the warranty type things we could add to our purchase. We were even served hotdogs and hamburgers for lunch. I couldn't have asked for a better experience. Glad I decided to make the trip from NC.

philturner895

Jul 25, 2016

Worked with them to close on a car, but could not agree on a price. Overall were pretty responsive, and answered questions and emails quickly.

Adrienne

Jul 20, 2016

Angela Chase and Chris (manager) helped me get the car I wanted with payments I could afford. The process was hassle free and handled with care and compassion. Darold Wilson in finance was also great. Thank you guys.

Calvin

Jul 20, 2016

Visit went great! My salesmen were pleasant and the process was smooth. Thanks for making the experience a memorable one! I will recommend you guys

ladyb

Jul 18, 2016

Salesman and Sales Manager helpful and expedited purchase in a timely manner. Accessory Specialist unprofessional and talked too much about personal affairs extending time spent at dealership, despite attempts to redirect her to task at hand.

kiwi8991

Jul 11, 2016

The service received at Midlands Honda was nothing less than super. I had the pleasure of working with Claude, Chris, and Darold whom all worked together to make sure I went home that day with the car I wanted, in true, honest terms I could afford! I would recommend them to anyone looking for a reputable dealership with excellent customer service!

Steve Hellams

Jul 6, 2016

Overall sales and car buying experience was excellent. I would recommend the to others looking for a quality product. Christopher Graham was an excellent sales person and was very patient as I am a difficult advanced buyer that looks for the most aggressive pricing. I would highly recommend buying a car from Christopher Graham and will send any car needs to him at Midlands Honda. Thanks!

Teresa Caton

Jun 29, 2016

The process was easy and Mike helped me find the car that I wanted. He was very helpful and this is the second Honda that I've purchased from him. I would definitely recommend Mike to all my friends. Thanks.

Chenyuchen

Jun 25, 2016

So glad can buy the vehicle here. The service is good and people are very kind and friendly to help you everything you need. I would recommend my friend to buy the car here. Thanks for your help.

ChrisWhisenant

Jun 18, 2016

We had a positive experience at midlands honda. Everyone was friendly and helpful. The process was quick and easy. I would recommend them to someone looking to purchase a car!

EIzabeth Hance

Jun 18, 2016

Ron Morrison priced my '15 Pilot EXL (with 17500 miles) at $24K and another dealership offered me $30400. When asked how he came to those figures he couldn't answer. When we asked to speak to someone higher than him, he HUFFS up from his chair and ROLLS HIS EYES at me. He had a VERY sarcastic tone the whole time we were questioning him about the offer for my car. We were buying two cars from them and this is the NASTY, UNPROFESSIONAL attitude we RECEIVED from RON MORRISON. Customer treated unfairly Elizabeth Hance

Erin1

Jun 18, 2016

Experience was awesome. Queen was great and helped us to exactly what we wanted. She was very professional, fun and friendly. Thank you so much!

ttingberg

Jun 12, 2016

I was nervous about buying a car, but everyone was very friendly and helped make buying a car very smooth and easy. Overall very happy with my new car.

Dave R

Jun 11, 2016

I recently joined the Honda family thanks to the great deal and service at Midlands Honda. I found the car online and the warranty is unmatched.

SophiaLauren_

Jun 10, 2016

The experience was great! Charles was helpful, and he knew every detail about my brand new car. Every person that I came in contact with was incredibly friendly. This place is highly recommended!

StephenStaley

Jun 9, 2016

Angela chase Was a really good sales person I would definitely buy another one from her again the only thing I didn't like about this place was the the manager first words to me was how much was I going to put down and if I like the car we can talk later he was really rude and he didn't car about anything but the money I hate people like that I and I think he should resign but overall I would recommend

Mtrawick1030

Jun 8, 2016

I had the best car buying experience from Midlands Honda! Thanks to Queen Frederick and Christopher Alston j got the car of my dreams at the price I could afford! I highly recommend Midlands Honda, Queen and Christopher for your next car buying experience! I couldn't be happier! ??

avius82

Jun 7, 2016

My name is Avius...I went to Honda to have my car serviced..Greg Royster was my advisor..he was very polite told me everything I needed to have done to my car he even gave me quotes I requested for my upcoming services..he was just very polite and knowledgeable...I will request him again...last year Johannes Algra was my advisor he was just as sweet as pie..also loved his attitude...these are the kind of people you need to have at Honda or any place else..

Meghan123

Jun 6, 2016

Angela helped us get our 2016 Civic and we live it! Service was great all around and would recommend this dealership to anyone looking for a new car!

Crystal 123

Jun 5, 2016

They took great care in assisting me with the purchase of my New car....Absolutely amazing Faith driven Team....They understood the need and situation.....Got me back on the road in a Awesome New Vehicle and Affordable for me. ..Thank you All for such wonderful feeling ...Im Overjoyed! !!!

MomMom

Jun 3, 2016

Initially shopping for a used car but ended up buying a new one. During the test drive of the used car, I noticed vibrations and noise but the salesman denied hearing/feeling anything. Not impressed with denial. Almost left without shopping further.When taken to the sales office, I expressed an interest in a car of a different color that was parked next to the one I test drove. They did not know about it. Turns out the lot manager was unloading a truck, processing them for the sales lot and bringing them out. I had to take the salesman out to the lot again to show him there were other colors.During the finance process, my agent was pleasant to deal with, but I had to let him know I had already been approved for a lower rate through another lender that this dealership actually uses. I think sometimes they could probably do better for their customers if they screened lenders better.

Rmurray05

Jun 2, 2016

I purchased my first vehicle this past weekend and had the pleasure of dealing with some wonderful individuals. However, there was one employee who stood out. Rochelle Ray-Kelly was extremely knowledgeable towards which products would fit me and my new vehicle. Not to mention she is beautiful. I think she will be seeing me soon to purchase additional accessories for my vehicle.

Darrell

Jun 1, 2016

This is our second car purchase from Jousha D' Amico in thee months. Jousha has kept the car buying purchase a pleasure by simplifying the process and over coming obstacles during the process.Mr. D' Amico delivers all of his comments in a timely manner. Both of our used Honda purchases required minor to major paint touch ups. Jousha's response is simply ," I will do the best that I can to ensure to get what you ask for ". He has delivered 100% with zeal and a rentless commitment to satisfy our requests.You must see Jousha D' Amico on your next auto purchase.

Mother of the Fantastic 4

Jun 1, 2016

I found myself in need of transportation after taking my vehicle in for what I thought was a simple repair. If it could be repaired, I would be out of it for at least a month. That along with the costs had my single parent household in a bad perdicament. I had been contacted by Ms. Angela Chase to come into Midlands Honda a week prior but I was unable to keep the appointment. She was vigilant by staying in contact with me. I was actually dreading going because with everything else going on, I could not handle the rejection. However, with our backs against the wall and in defensive mode my sons and I went to The dealership on Memorial Day. Ms. Angela Chase executed excellent customer service. She is very friendly, persistent and real. I knew I had credit issues. And she handled us with the utmost courtesy, care and respect. Mr. Steve Goldstein was was able to get us an excellent offer for our trade. He was superb in breaking down the car buying process including how to use this as an opportunity to rebuild my credit. Both of them were concerned about the hazardous vehicle we were employing and they would not give up until they were able to identify a payment , terms and vehicle that was to our satisfaction. And last but not least Mr. Dustin Adams. Mr. Adams made the financing process transition with ease. Together this group of excellent professionals made us feel comfortable with and at ease with the process. We were able to get a safe, efficient vehicle that will service our family for quite a while. Hats off to Midlands Honda's Angela Chase, Steve Goldstein and Dustin Adams for "making it do what it do" in their execution of superb customer service, friendly atmosphere and understanding care towards my family !

Bstewart921

May 29, 2016

Fast and friendly and fair service. Salesman mike Harriman went above and beyond. He explained features of the car until I was comfortable. Finance got my payments where I needed them and is greatly appreciated.

Palmer Bryant

May 29, 2016

Herman Dallis was very helper. He showed us many cars as we were not sure what model we wanted and the color. He was very humble and made us feel welcomed.

Redsoxgyrl

May 28, 2016

Everyone was really nice and helpful. I didn't feel stressed out, they gave me a reasonable offer for my car for trade in. They gave me what the wanted for the car, I countered, and they accepted. Pretty smooth process.

Misha

May 28, 2016

It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manager. He tried to sell "extended protection" with attempts to explain that new Honda Odyssey not as reliable as the old one I had previously. When I refuse, he yelled I deprive him of his money, explaining that the goal of the dealership is to sell services and warranties, but not Honda cars. Next things get even worse. About a month after the purchasing, it appears that the dealership did not register the car and inform my insurance agent. As a result of negligence , I drove almost a month without insurance and registration. As expected, did not get any apology from Midlands Hinda.

KHM93

May 28, 2016

My experience at Midlands Honda was amazing. I purchased my first car with the help of the wonderful employees that worked there (Queen and Steve!). They were able to help me find exactly what would work for me, without being pushy or aggressive. We compromised on a fair price and I am very happy with my purchase. (I bought a 2016 Honda Civic EX - it is a great bang for my buck!)

Kimmy2

May 28, 2016

Inspira Smith provided amazing service. It was my first time purchasing a car and i was so indecisive but she was so patient. Everyone I encountered was very professional and courteous. Great Experience!

misha

May 27, 2016

It was the most terrible experience I ever had. I have to admit, sale managers were very nice and experienced. Problems started with a financial manager. He tried to sell "extended protection" with attempts to explain that new Honda Odyssey not as reliable as the old one I had previously. When I refuse, he yelled I deprive him of his money, explaining that the goal of the dealership is to sell services and warranties, but not Honda cars. Next things get even worse. About a month after the purchasing, it appears that the dealership did not register the car and inform my insurance agent. As a result of negligence , I drove almost a month without insurance and registration. As expected, did not get any apology from Midlands Hinda.

NC Panthers

May 26, 2016

Rochelle Kelly provided exceptional service. She was very insightful, gracious and absolutely charming. Her advice was just what I needed to spice up my accord. It was an enjoyable experience!

jayamohan jothi

May 23, 2016

I was looking for a used car and stopped by at Midland Honda. Spoke to Inspira and she was very nice and helpful.She showed me different car models and explained me the different feathers in the car. Her follow up with the customers before and after sales is good.Over all I had a very good experience buying a car with them.

Caroline Mosser

May 16, 2016

I was looking for a used car in good shape at a reasonable price.The people there were really nice and helpful. I found a great car at a good price, and they did all the paperwork for me!

kadi

May 16, 2016

Mike was very patient and made our car buying lengthy process very easy. very personable and easy to work with. Best contender to get a raise. Will recommend anytime without any reservations!

Kenzye17

May 15, 2016

I completed a true car inquiry about the new 2016 Civic EXT. I received an email from Joshua D' amico with his contact information within minutes. We made contact via telephone. Mr. D' amico quoted me a price and never waiver from his original quote. I arrived at Midland's Honda meet Mr. D'amico and test drove a Civic. I must say I was very impressed although Mr. D'amico was busy at my time of my arrival, I waited in the waiting room. The waiting room was very clean and had complimentary popcorn and coffee. The movie "The Martian" was playing in the movie area. They had several video games which were great for me and my 5 year old daughter. They older Atari games brought back my childhood. Mr. D'amico was a very knowledgable salesman that I have meet in the past year during my hunt for my new car. He answered most of my questions before I had a chance to ask them. He knew about the car I was their to see and several other cars on the lot. He made the paperwork portion effortless. He explained every document fully and I never felt uncomfortable.I picked up my new Civic a week later due to some custom items I add, Mr. D'amico wasn't able to meet me for pick up due to an emergency. Latoya Hills filled in is his absents and was equally as great. She was caught blinded since I never dealt with her before and wasn't aware of all previous conversations. This didn't stop her world class service. She made sure everything was perfect and I was completely satisfied. She help me set up my Apple CarPlay and synced my iPhone. I was very impressed with my whole experience at midlands Honda. Thanks again to this great outstanding staff.

Jonathan

May 10, 2016

The first time a dealership treated me like a person instead as a customer. Best experience. I would definitely recommend Rachel Walker when searching for a new car.

MR NEW CAR

May 10, 2016

I came in with a general idea of what vehicle I wanted but the input from the staff helped me greatly. I am very satisfied with my new car.

Martha Rafelson

May 9, 2016

What could have been a most stressful experience was made quite smooth by a very experienced seller, Henry Adams. He took me by the hand explaining every detail of how the purchase would work and what was required of me. His patience was amazing for someone who knows little about cars. After I bought the car, Henry followed through with teaching me how the new technology works and, even, suggested I call with any questions I might have at any time. How's that for service!!! It doesn't surprise me that he maintains a relationship with many buyers. Amazing experience!

Cantstop

May 8, 2016

Was greeted by Monica she was so nice, pleasant and cute too. She handle everything with professionalism and got me in a 2013 Honda civic. Claude the manager gave me a great deal I couldn't refuse. I am really happy and glad I chose to come here I'm sending all my family and friends. It was well worth the 2 hour drive. Thanks you guys.

James Roberts

May 6, 2016

When we first walked onto the lot, it was a lot to take in. Christopher came and helped us. Over the next three days, we looked at several cars, and Christopher was a great guide. We finally settled on a Passat. It's been a fantastic car for us, and I know where I'm headed next time when I need another car.

James Roberts

May 5, 2016

I brought my car that I just bought from the dealership into the service department to get some prearranged maintenance. They took great lengths to take care me. At one point, I noticed that I was missing the pressure cap for one of my tires. The service rep pointed out that I had brought it in that way, but then without hesitation, she went and got me one from the garage and put it on for me. I was very impressed!

Rose79

May 5, 2016

No pressure atmosphere! Very friendly and caring! Rochelle was amazing and took the time to explain everything to me, she was super friendly and patient with our wants and needs. My whole experience was a pleasure.

LaceFit

May 4, 2016

Josh responded immediately to our e-price request and set up an early morning appointment which was convenient for us. He arrived on time to show us the car we had asked about. He talked in depth on the safety and quality of the vehicle, which was very informative. He answered all questions we had and even arranged for Honda to tow in our vehicle so that we could get some trade in value since the engine had died. He has since followed up several times to see how we were enjoying the car and to let us know when the accessories were in and able to be installed. Rochelle was very friendly and helpful in showing options for extra accessories to personalize the car to our liking. She explained the products offered and did not try to push us into any sales. She even took us out on the showroom floor to show examples of accessories we were considering but could not visualise. Jake the finance person we spoke with was knowledgeable and efficient. He explained the available packages for service etc and was very personable and friendly. We had our college student along for the learning experience of buying/financing a vehicle and he took time to explain to her the importance of a credit score as well as other information which will help her in the future when she gets ready to purchase a vehicle. We were able to drive away in our new Honda Fit in just a few hours because the staff readied the car as we were going thru the process. Overall it was a very low pressure, friendly, no stress experience.

Wingate

May 2, 2016

I am not sure if anyone else every had this experience at Midlands Honda before. I am truly looking for feedback because I am totally stunned. If I am wrong please let me know. I had an experience on Friday, April 29, 2016. I received a call 2 hours earlier that my car was ready for pick up. I arrived and was greeted by my Service Advisor, paid for my repairs and stepped out into the area where you drop off / pick up your car. I did not see my car parked in the area as usual so I stood, looking and waiting for it to be driven in through the back side of the area. I stood there and waited for at the least 5 to 8 minutes before I finally asked a young lady if she had seen my Service Advisor. She had not. I happened to look out towards the front of the service area and there sat my car. After I noticed my car I asked another Service Advisor if he had seen my Advisor and was told she had left for the day. That was not what upset me. I was upset by what I was told when I spoke with 2 Service Advisors who told me We do not tell customers where their cars are parked. Granted when your car is parked in the drop off /pick up area there is no need for them to point out your car because you will see. I was told by my husband who dropped me off that he saw the car when they drove it from the back and parked it there. If I am blowing this out of portion please let me know

Sheriah

May 2, 2016

This was a great first time car buying experience. The service was great and made this a very comfortable situation. I really enjoyed this experience I recommended this dealership to anyone interested in buying. I walked out with a new car instead of used.

hiedcruzatgmail.com

Apr 30, 2016

Jack Witty our salesman was very informative, new the products, very friendly and was not high pressured at all. He was a pleasure to work with when we recently purchased our Accord. Douglas Sanders the finance manager was very friendly and explained the financials very well and clear.My wife who normally does not enjoy going to car dealerships enjoyed this experience at Midlands Honda.

Zandra

Apr 29, 2016

Queen made sure I was well informed about my crv sending pictures and video until I could travel down to see it myself. She answered all the questions I had with no hesitation and if she was unsure she would ask someone to find out the right information . She was professional from beginning to end. I have no complaints about her or Midlands Honda. Great customer service from the whole staf .

BigMikeyB

Apr 26, 2016

The sales team here was very easy to work with. Very comfortable to buy, no hassle. I would definitely recommend midlands Honda. Great overall experience.

Gary P Verdini

Apr 26, 2016

Our car broke down and was towed here. It was dead so Carl Tolson picked us up and took us to Honda to check out some new cars. Everyone was nice and did not pressure us to buy any specific car or accessories. They all made the buying process simple and easy and a life time warranty gives me piece of mind.

Happy customer 2016

Apr 26, 2016

Mrs. Kelly is the icing on the cake to the car buying experience....she makes you forget how much money you just spent by genuinely getting to know you as a person. She will have your car full of accessories in no time.

beachnut58

Apr 25, 2016

I purchased a new CR-V on April 23, 2016. Carl Tolson was my sales person and was great to work with. Everyone I worked with--Carl, Steve, Rochelle and Darold-- was extremely friendly and professional and I couldn't have asked for a better car buying experience. I would recommend Midlands Honda to anyone looking for a vehicle.

scfan83

Apr 23, 2016

Charles and Rochelle were both friendly and did not pressure me at all during the buying process. They were able to work with my needs and they were both educated on the subjects I asked them about.

Kimberly9

Apr 22, 2016

from the get go I got the best deal from Midlands Honda. Chris Alston and Madison Snellgrove were top sales persons. I traveled over 60 miles because of the customer service and deal

Johnson K Santanna

Apr 21, 2016

They helped me in every way possible! They worked with my credit, they worked with my trade in which wasn't worth much and their passion for people was definitely shown. They officially have a life long customer in me!!!! These guys rock. Shout out to Claude and Claudette Green the one who worked with me every step of the way. You two are awesome!

Colter

Apr 18, 2016

Ms. Angela Chase, Great Experience with Ms. Chase, she is very friendly, no pressure in buying a vehicle. Even though we purchase (2) two Civic 2016 on Saturday evening. God Bless you and maintain your positive action in your work. Keep up the Awesome work you do.S. Colter

Bigmax

Apr 14, 2016

No pressure to buy. Gave me a great deal. Very responsive. Bought a 2016 Pilot Touring AWD. Great suv. Will definitely go back if in the market for another car

Jonesd21

Apr 13, 2016

This is a great dealer ship. Friendly. And recommended anybody looking for a car to go here. They give you great service and will get you into a great car.

takesa owens

Apr 13, 2016

I had an awesome experience at Midlands Honda. Ms. Angela Chase was very helpful and provided exceptional customer service. She was able to get me into the car I wanted with great monthly payment. If you are looking for the perfect place to buy your next car Midlands Honda is the place to go.

Sadie Hollis

Apr 12, 2016

On Saturday, April 9, 2016, I visited Midlands Honda to lease a car. I was very fortunate to talk with Mr. Carl Tolson. He was most informative, very professional--yet, personable. He made me feel as if I could ask questions that concerned me and he answered all of them with extreme patience. I felt everyone with whom I had to deal, at Midlands Honda, worked with me to see that I was satisfied and happy with my transaction.

Denise Taylor

Apr 8, 2016

I had a more than pleasant experience with a more than friendly staff. Angela Chase is amazing and provides excellent service. She was more than helpful with finding me vehicle that fit me and met my needs.

LilBit_87

Apr 8, 2016

I've always loved Hondas but to go to a place that sales what I love and the people make you feel at home equals an AWESOME experience! I wouldn't go anywhere else to buy a car or let anyone else work on my car! I can't express how elated each experience has been for me when purchasing a car. Thanks Midlands Honda!

clrice82

Apr 7, 2016

My car sales person Angela Chase was awesome. I had been to two car lots before i went to midlands honda and no sales person had me convinced. I promise myself that i was only looking, my last stop was midlands honda. Mrs. Chase was so helpful she answered all my questions and showed me the perfect car. I would like to thank Mrs.Chase for helping me find my new car and i love my honda. Thanks

savage, katherine391

Apr 7, 2016

Angela Chase is a wonderful person who's been my car sales woman since 2008. She's always provided me with great service and make sure that I'm comfortable with my buying experience. "I LOVE MY NEW HONDA ACCORD", I highly recommend Angela Chase to anyone I know who needs a new vehicle.

CRV rocks!!!

Apr 6, 2016

Awesome car buying experience. Very friendly staff specially Michael Harriman and Doug. They were willing to work in all possible ways with great friendly approach.

Jerrell

Apr 6, 2016

Angela and James were awesome! It was a great process and I highly recommend. Everyone was friendly and I felt very comfortable. It was an awesome car buying experience.

John & Phyllis

Mar 28, 2016

Angela was very helpful and answered all our questions. Rest of staff did a good job. Whole process took a little longer than we're used to (we were at the dealership for 4 1/2 hrs.) and could possibly be streamlined but it was a Saturday and they were very busy so we'll give them a pass. Lifetime drivetrain warranty at no extra cost and 0.9% financing were a plus.

Johnny Mccoy

Mar 24, 2016

I went here after my wife totaled lost her vehicle in a wreck. We were just looking around but the staff here made up so comfortable with being there that we ended up buying a vehicle the same day. They even took our kids to the TV area and game room while we walked the lot. No pressure selling or car salesman standing over you. They let you walk the lot FREELY..... I loved it. Best experience I ever had at a dealership. We ended up coming back to get a part fixed on the car and they even greeted us by our names when we entered. ( They remembered our names)... lol... That's shows to me that it was more then just selling a car to them, they said we were part of the Honda family and meant it. Well I ended up going back weeks later because my car put me down and I also wanted a Honda like my wife car. Guess what, they made it happen.. I wish I can give these guys and ladies 20 stars . There are just to awesome....

Meg214

Mar 24, 2016

The staff, particularly, Inspira Smith and Darold in financing, made my buying experience quick and easy. They were patient and very friendly. I would come back!

Telicia Brown

Mar 24, 2016

Mike and Chris went above and beyond to make sure I was able to purchase a new car on my 30th birthday. Although I knew what I wanted Mike still showed me different cars when I asked, knowing I was stuck on the one I came in asking about. He was very patient and answered all of my questions. I submitted a request through the Internet and Mike gave me a call in a timely manner. Thanks Mike and Chris !! You're awesome.

Victoria

Mar 24, 2016

I had the best experience at Midland's Honda. Inspira Smith was awesome!!! Inspira was professional, patient, and helpful. She would not stop until all of my wants were met. Chris and Darold with the business office were amazing!!! I have never had such a smooth and easy process in purchasing a car.

nlg

Mar 16, 2016

Mike Harriman went above and beyond to help us purchase our new 2016 Honda Odyssey. He was very professional and knowledgeable in the field. I would highly recommend him and this dealership.

asparkdiude

Mar 14, 2016

Very satisfied with my purchase. Sales staff was awesome. Thank you Madison for all you did to facilitate the deal on my Civic! AAA+++ Experience!

GiGi

Mar 9, 2016

We just purchased our 3 Honda from Midland's Honda. All of our experiences with the sale processes have been great. I must say this last experience was awesome. The salesperson that helped us went out of his way to make the sale happen. We were very pleased and will continue to shop at Midland's Honda in the future.

Kassidys

Mar 5, 2016

I work with Mr. Jack Whitty , he was amazing , all he wanted to do was get me into a car but he was also helpful with talking with my loan officer ! If any one ever go to midlands Honda they should talk to him ! He was very nice and helpful !

HealeyFamily

Feb 29, 2016

Our Salesperson, Claudette, and sales managers, Ricky and Ron, exceeded all expectations. The moment we walked on the lot we were treated like family. If you do business with anyone else you are doing yourself a disservice. Thank you to everyone at Midlands Honda for making me feel at home!

zionsmommie

Feb 23, 2016

I traded an 09 acccord in last july, I asked for payments close to what I was making in the $300s I had about $300 in negative equity. What I learned from a different dealer was they (at midlands honda) could've shown me a less expensive car to help with the negative equity. Instead they said they had to put me in something new to help with the negative equity that was just added to my payment anyway. I'm in a 2015 civic which is too small for my family (the sales person said it was the same size as an accord, which i should have walked away then) and I cant get out of it because I would be upside down. They appraised the civic, didn't tell me how much it was appraised, showed me a 2013 accord that I test drove and love just to say I couldn't get it(when i said i didn't have anything to put down) but they could get me into a 2016 and keep my payments the same. I found out a few days later (from another dealership) that I would be upside down. When midlands honda called they said I would need to put down $6000 and they never mentioned it while i was there and never got an appraisal amount from them. Lesson Learned!!!!

Tosh1981

Feb 20, 2016

It was a pleasure working with Inspira Smith! Her professionalism, enthusiasm, and knowledge made my buying experience a very enjoyable one. I absolutely love my new Honda Accord! Many thanks to Inspira for the great job assisting me with my purchase. I highly recommend her to anyone looking to purchase a vehicle from Midlands Honda. Sincerely Toshiro

tracid

Feb 20, 2016

Both the sales and finance team were awesome! They helped me get a payment I could afford with a car I fell in love with! Def would recommend them to anyone looking to buy a car!!!

Perryfamily car buying

Feb 13, 2016

Angela Chase provided the best customer services to meat and my wife. It was extremely cold outside that night and she still went out of her way to find us the cars we wanted. She smiled and laughed the entire time which made us feel very relaxed in our car buying experience. I would go to her a million times again't if needed. She was on top of her game.

Crystal

Feb 10, 2016

I went into midlands honda to buy a new car and was greeted by the best customer service ever. Everyone was pleasant and friendly. I was then introduce to Mr. Charles Green were he asked me what type of car I was looking for and began the short application process which took about 10 mins. I was shocked that this did not take long from previous car dealership I have been to. Once everything was a go we proceed to look at cars and again Mr. Green was very knowledgeable and helpful with the car I was looking for. The overall experience here was nice and for the first time I can say I actually enjoyed buying a cat from here the staff is very friendly and helped with any questions or concerns I had. Also the fianace team was very informative and friendly and answer all the questions I had.Overall if anyone is looking to buy a new vehicle I would definitely recommend going to midland honda and seeing Mr. Charles Green.

MHunter

Feb 6, 2016

It was Michael's can-do attitude that made me visit Midlands instead of Columbia and I am very glad I did. I had a vehicle in mind but was not positive about purchasing it. Michael took his time explaining the features and answered every question I had. Between he and Jake, in Finance, I had a very pleasant car buying experience. I would definitely recommend Michael to anyone looking to purchase a vehicle.

DS

Jan 26, 2016

Drove 2.5 hrs to check out a vehicle that Midlands had the best price on. I was not disappointed with my trip. Wayne had the car out front and was ready to go when I got to the dealership. I would definitely recommend this dealership and Wayne Thompson. I ended up buying the vehicle and trading in my old car and have been very happy!

jjpkrr10

Jan 25, 2016

Went to simply check out the dealership as all of my contact had been through calls or e-mail. I had a test drive scheduled the coming Monday but decided to go on a Saturday to simply see where the dealership was and possibly get an earlier test drive. The main person I spoke with JT was busy with another customer but had another salesman show me around and take me on a test drive. Soon after I bought my new civic! I actually came to the dealership alone and couldn't find a way to get the car home as I was in a rental and JT actually followed me all the way home so that I could get the rental and the new car back safe and sound. Awesome staff here at Midlands Honda all around. Thanks guys!

Sharon

Jan 18, 2016

I want to thank Mr. Jerry Ardis for the dedication, honesty and professionalism that was shown to us while selling our family a car last week It's not often you find a salesman as dedicated and friendly as Mr. Ardis he treated us as if we were family.The experience was very pleasant from the time we walked through the door until the time we left, the several people we meet were very respectable Mr. Jack Witty and the entire financial department were great.Thank you Mr. Ardis for answering all of our questions honestly and making the process easy we are very happy with the car we purchased and the price is affordable I have friends looking to buy a car in the future I will be sending them to Midlands Honda on Killian road to see Mr. Jerry Ardis. Mr. Jack Witty was also helpful and friendly they have a great professional team. If you are in need of a car Midlands Honda is the place to go.

AJacobs-Hodges

Jan 15, 2016

My husband and I came to the dealership on Sunday, ( 1/10/16), right after church. We were met with great professionalism, beautiful attitudes, and superior customer service. From the time we got there until we left, it was just an amazing experience!!!!! We cannot thank Ispira, our salesperson, Jake, Ron and Chris enough for their time, patience, and professionalism. If you are ever in the market for a vehicle, new or used, please make this Midlands Honda your choice. You will not regret it. Again, thank you all so much for being GREAT people!!!!

BMitchell

Jan 8, 2016

I came to the dealership with all my paperwork ready (financing, insurance, and the vehicle I want). Wayne Thompson, the sales person, was very easy to deal with--not pushy or impatient--and had everything ready before I arrived. Jake, the finance manager, was the same, even though I had my own financing. Great car, great deal-highly recommend this dealership.

Happy in SC

Jan 5, 2016

We recently bought a new Odyssey at Midlands, and it was the best experience I've ever had at a dealership. Our Salesperson Wayne Thompson and the Business Manager Jake Gonzales were fantastic! They were both super professional and super helpful. We got a great deal, and it was not a stressful experience at all. I managed a Honda dealership for about 4 years in a previous career, and I was very impressed with Midlands. Midlands gets it when it comes to customer relations. Great job!

Kjarman89

Jan 4, 2016

My husband and I have now gotten two vehicles at Midlands Honda and both times were a great experience! We have been very impressed with the customer service and the lengths that they go to to earn and jeep your business. I would highly recommend them to anyone looking for a Honda dealership!

Judith Gumbs

Dec 20, 2015

Recently purchased a 2016 honda civic and ms Claudett Green and all that assisted in the purchase. Made the entire experience a great one. Love the car and all the features.

judith gumbs

Dec 20, 2015

Ms. Claudette Green and the great people at Midlands Honda made my new car buying experience a great one! Thanks guys! If I had to do it again, I would do it with Midlands Honda.

carlamayes

Dec 17, 2015

I am so thankful for salesman Mike Harriman. He is very professional, patient, and knowledgeable about each vehicle he showed me. He's an excellent salesman and I will refer friends and family to him. He made my car buying experience wonderful. I am highly satisfied with my purchase. Thank you again Mike Harriman.

me

Dec 14, 2015

If you go to this dealership start your experience off right by going online and dealing with James Thompson. In my experience he was the first car salesman who did not pressure, had a great demeanor and even allowed for me to walk away for a couple hours without harassing me. This is what drove me to want to give him my business. Wish they were all like that.The only thing I would suggest is that in the finance area No means No. Don't tell me how stupid my decision is just accept the No.

Georgia fan

Dec 10, 2015

I wanted a Honda CRV but wasn't sure where I wanted to purchase it. I had the pleasure of James Thompson and Charles Green to assist me with my purchase. They were AWESOME!!! Charles gave me a tour of the facility while my Honda was being prepped and I dealt with James over the phone before I arrived. These guys went about and beyond to help me while I made the purchase. I would also like to commend Steve Goldstein, the Honda Sales Manager, he was so nice to me.. I was a little sentimental about trading in my old car and he understood that and was so caring about it... THUMBS up to these guys... You can't go wrong buying a vehicle from them!!!!!

sbaek

Dec 10, 2015

It took a little long time to purchase my new car. Finally I've done yesterday. I worked with James Thompson who is very nice, kind, friendly, and professional. Without him, I would probably purchase my car from other dealership. He is AWESOME!

aschrall

Dec 9, 2015

Worked with Michael Harriman again and it was a great experience. The entire experience was very easy! He was very patient as he walked through the process with my MIL and showed her the car features after it was purchased.

Lizmarie

Dec 3, 2015

I came to the dealership looking to purchase a 2016 Honda Pilot Touring. My husband and I had a really good experience. Never felt pressured, haggled, or lied to. Our experience at Midlands Honda was fulfilling. Charles Green was very accommodating to our needs from the start. Charles demonstrated a superior set of skills, the best I have ever experienced. His explanation of every detail was more than sufficient, I really had a positive experience dealing with him. Our experience at the dealership was very good and easy, I've not been so relax before doing this kind of transaction. I felt the team was great and Charles made sure we were taken care of. I would highly recommend that anyone that wants to buy any Honda or any other vehicle please go and see Charles!!!!!-Liz

Sporty

Nov 27, 2015

I went in to purchase a honda accord sport that I really liked on line. I went in with a 700+ credit score, sizable down payment , and outside financing established. I had a great interaction with the car salesman. I was on my way to purchasing the vehicle. He actually had the deal. The management is where I had a problem. Like I said I had financing already in hand but they wanted to see if they could beat my financing. They ran my credit and the manager told me I had a problem on my credit. There was a car issue I had many years prior. How could I have an issue when I purchased a home and a vehicle with a 700+ credit score after this "problem" ? A 23000 $ (internet price) vehicle went to almost 28000$ if I financed through them. When I declined the deal the manager had an attitude. He told me I couldn't get a better deal anywhere else. Needless to say I left him with his mouth open. It was no more than 1 minute later they called to offer me the price it should have been. Goodwin Honda in my hometown provided me with professionalism and a fair purchase price I was looking for. I'm very satisfied with my vehicle.

Brooke317

Nov 26, 2015

From a telephone call to me receiving the keys to my new car, JT was awesome! He has great customer service and probably one of the nicest sales man I've ever worked with. I would recommend him to everyone!

1happycustomer

Nov 24, 2015

Sales Manager Charles Green is GREAT! He is friendly, polite, and honest, most of all he wasn't pushy. He allowed me time to choose the vehicle that I WANTED and he was able to help me purchase a great car and I'm beyond satisfied. I LOVE my new car! 2 THUMBS UP Midlands Honda! Thank you for providing me with a GREAT CAR BUYING EXPERIENCE.

1261900

Nov 11, 2015

I am very pleased with my purchase and I had great sales persons. They were very pleasant an very much helpful in getting the deals

oldwoman71

Nov 10, 2015

we went in just to look around at what was available in a used car and jack witty was very helpful in helping us find a car in our budget and worked very hard to get us a contract and finished up and out the door with our new car.

Darnik

Nov 9, 2015

J.T. was the salesman that helped me find the car I was looking for at the Honda dealership. He was not pushy, he was very patient, and most importantly he was very honest. I love my Honda Accord Sport and J.T., you're awesome. Thanks.

ALStevens

Nov 8, 2015

When we pulled up to the dealership on a Sunday afternoon, I had a car hangover. I had spent all day Saturday going from one dealership to another driving every SUV that they have on the market. We decided to try Midlands Honda because they had 2 2016 Pilots available that I loved. When we got out of the car, Tony White greeted us and quickly began to ask pertinent questions to understand what our needs were. During the test drive, Tony pointed out all of the safety features and explained to me the differences between the two models that I liked. I decided on the Touring model because it was so luxurious and hit on all of my technology and safety needs. We were able to quickly agree on the price for our trade-in and the Pilot. We had to wait a little while to get in to see the Finance Manager, but that wasn't a big deal because of all the amenities that the dealership has. They have an area where kids can play, popcorn machine, drinks area, and comfy chairs to watch TV while you wait. When we got in to see the Finance Manager, Jake Gonzalez, he was great. He quickly got all of our paperwork in order and papers signed. Overall, it was an excellent experience and I would recommend Midlands Honda and Tony White to my friends and family.

Ike

Oct 31, 2015

J.T. Was amazing, He Listened to exactly what I was looking for and didn't try to push me away from that. The Staff worked Very hard to get me approved for the car I wanted!. Highly Recommended!

GGAIrmo

Oct 29, 2015

We knew exactly what we wanted and Midlands Honda had it. JT was so easy to work with and gave us the car-buying experience we told him we wanted. He had us in our new car and out the door in record time- and this was exactly what we requested up front. It was such a great experience. I highly recommend going to see JT if you are interested in a new Honda.

CF

Oct 28, 2015

My wife was possibly shopping for a new car; we passed Midlands Honda on the way from Dick Dyer. My wife saw a 2016 Accord and said "I like that car". We stopped by, talked to James Thompson and inquired about the price, took it for a test drive, crunched some numbers to fit what we were looking for, and a couple hours later we were out the door with that new 2016 Accord. J.T. was very pleasant and professional, he made our purchase easy and painless.

Steve72

Oct 28, 2015

JT and Midland Honda were very helpful in my purchase of my 2015 Honda Accord. They did not try to push anything and answered all of my questions. I would highly recommend JT and Midland Honda for your next car purchase!

Hinagrubbs

Oct 26, 2015

I was stressing for a couple of days because my car got ruin in the flood I explained my story to him the first words he told me was follow me your getting into a new car today .. He didn't pressure me into buying a car very nice and attractive young man the finance manger didn't pressure me even though I wanted my payments lower he didn't make me feel pressured in buying the car but I love my new car thanks midlands Honda & Carl for my 2016 accord

AshleyAKA

Oct 24, 2015

The service was quick and everyone was friendly. We test drove two cars and it was a very difficult decision to make. The guy didn't rush us and he helped us get through all of the paper work once we finally chose a car.

valencia

Oct 17, 2015

As a repeated customer, I just purchase a brand new Honda CRV, from Midlands Honda. I just wanted to say a special thanks to Honda Specialist Andre Lewis for your assistance in giving me the best customer service ever. I can truly say that I am greatly satisfied and pleased with my CRV, especially the color black (so classic). I would also liked to thank the entire staff at Midland Honda for rolling out the red carpet and making my experience a pleasant one. Again, Andre Lewis thanks for your time and patience in showing me how to operate all the features and customizing my CRV. Your customer service is highly appreciated. Valencia A. Entzminger

Lovemypilot

Oct 11, 2015

Claudette was very helpful in assisting me in buying my Honda Pilot. Everyone at Midlands Honda was friendly and professional. I highly recommend this dealership.

puma8404

Oct 10, 2015

This was my first experience purchasing a vehicle from Midlands Honda and I can say that I will definitely do future business with this dealership. If you want a great salesman then I suggest you work with Josh D'Amico! He was personable and didn't attempt to sale me more car than I could afford. He made everything easy to understand and pointed out things that I would not even think to ask about my purchase. All of the staff at Midlands Honda are professional and the best part is that they aren't pushy.

john

Oct 8, 2015

did not buy. salesman was helpful but found a vehicle at a different dealer.

Johnstonam

Oct 2, 2015

I had a great experience purchasing my new Honda Civic. Brian McCray was excellent at listening to what I was looking for. Thank you the great experience.

SeeTheUSA

Sep 27, 2015

Mike Harriman, internet sales, and Angel, the business manager, made the purchase of a used vehicle, from Midlands Honda, an exceptional experience. Mike answered all questions regarding the vehicle and went out of his way to ensure I was satisfied with the vehicle before buying.Angel was very pleasant to speak with. She brought a friendly, personal, aspect to the business side of buying a car.Mike and Angel are the main reasons I will look to Midlands Honda for my next vehicle purchase, new or used.

Groome Fa

Sep 21, 2015

We looked, shopped & left several other dealership for several different reasons, but mostly because they just didn't have that one thing. Midlands Honda had it! From the moment we walked through the door they treated us like family. Shopping for a new vehicle can be stressful, Mike Harriman at Midlands Honda made it fun!

Kfolk

Sep 19, 2015

I couldn't of had a better experience. My salesman Brain McCray was informational, helpful and honest. I really went to Honda to rule them out so that I could say I covered all bases in my car search. Well, Brain SOLD that Honda Civic Coupe to me AND my parents; not an easy thing to do! We paid a fair price with great financing. Mr. Steve Goldstein was also a huge help in assisting with the purchasing of my car. I walked away happy, excited and satisfied with the entire experience from beginning to end.

Alethea

Sep 10, 2015

April 2012, I purchased a 2012 Honda Accord V6 which now has a settled class action suit due to its faulty engine. During my recent NEGATIVE experience with the service department and avoiding an accident during my vacation due to an inferior part, I decided to purchase a new Honda Accord while waiting for the service department to repair my car. I must commend Mr. Green for providing the utmost professional and pleasant sales experience that I have ever encountered. He was very knowledgeable of the product and addressed all questions and concerns with ease. Mr. Green's attitude and personality turned my most recent negative experience with the service department into a smile!! I will certainly refer all my friends and family to Mr. Green when they are searching for a vehicle. Mr. Sanders was great in elaborating on the questions/concerns during my financing experience. There was no pressure to purchase any any additional insurance/warranty.

Valerie

Sep 7, 2015

Jerry Ardis is the best salesman I have ever dealt with. I went into the dealership to look at a vehicle. He was extremely friendly and personable but still no-nonsense. I was able to spend time looking at the different options and details of the vehicle and never felt rushed or hurried by Mr. Ardis. I would highly recommend asking for Mr. Ardis if you are looking to purchase a vehicle. I also met with Claude and Angel for financing and they were just as helpful as Mr. Ardis. I walked out a new car owner and could not be more happy about my experience or my new car.

Mike Gibson

Sep 6, 2015

Thank you for Madison's help and the guidance through the process of buying the Mazda Tribute. Madison was a great negotiator and really made us feel that your dealership really cared about helping us find the right car for us.

EasyJ

Sep 2, 2015

Mike Harriman helped us find the right car for our daughter, and after spending many frustrating hours in other dealers' offices, we were able to quickly find the car that was right for us. We will be returning for our next car purchase, for sure.

Sanders89

Aug 29, 2015

Yesterday my parents and I walked into midlands honda in hopes of trading in my car for a newer used car just so that I'm able to get from point A to point B...I was already a little aggravated because the week I had was horrible so that last thing I needed was to be turned down for a car that I desperately needed. Mr. Charles Green whom I spoke with earlier this week was extremely helpful even though we were there for hours not only did I leave with a car but I left with a brand new 2015 white Honda Civic! I was overwhelmed with excitement! My parents was very pleased with the service we received and we will definitely continue to recommend midlands Honda and Mr. Green to the next person that seeks reliable and caring service!

Connie D

Aug 28, 2015

I bought my first car yesterday from Midlands Honda. Michael Harriman made it a very pleasant and enjoyable experience. I was excited throughout the whole process and Michael walked me through every step of the way. From initial contact, Michael was very quick to respond to all my inquiries, and upon arriving, he greeted me with a great attitude. I never felt pressured into buying something, and Michael listened to all of my thoughts and needs. He made sure the car was perfect for me. Him and the staff were all very friendly and even stayed late for me to complete the process. I would HIGHLY recommend anybody to use Michael Harriman in the future. I would definitely go back to him!

CRV-Buyer

Aug 27, 2015

Just bought a new CRV, and the internet team was outstanding to deal with. Mike Harriman and Steve Carlton did what they said they would do, when they said they would do it, and fought hard to beat other dealership pricing. The car buying experience was one of the best. I would also call out Darold Wilson from the business office who was very professional, courteous, and head and shoulders above other personnel who used to work in the their business office. A tremendous improvement in the business office and a very pleasurable and seamless buying experience.

Gh33

Aug 27, 2015

Claudette provided great customer service. I was able to make a decision about buying a car without feeling pressured. The purchasing process went smoothly and I didn't feel like I was being taken advantage of.

DW

Aug 25, 2015

John Blackmon Jr. provided friendly and attentive sales service without being the least bit pushy. We were given time and space to make comfortable decisions about what we wanted to buy and Midlands Honda offered a fair price for our trade-in without any haggling. Everyone we dealt with was refreshingly nice, straightforward, and helpful... Not usually what you expect from a car dealership and certainly not what I experienced at another car dealership in town. I had serviced my previous car at Midlands Honda, will continue to bring my new car there for regular service as well, and plan to go there first when it comes time to buy another car.

Palma a customer for LIFE!!!!

Aug 24, 2015

I have bought a lot of cars in my day and had plenty of repairs done, but never have I had such an EXCELLENT experience as I have had at Midlands Honda!! We have leased a vehicle, we bought a vehicle ,and we have had repairs done at Midlands Honda and EVERYBODY is so helpful and friendly. They treat you like family there. It is such a warm feeling to know you are not just a number and that they really and truly care. I have told friends and family about my experience because it was a great one. I recommend them to everyone I know and meet. If you don't go to Midlands Honda then you are missing out on one of the best experiences you could ever have with a dealership. So go try them out. Palma in Irmo,SC

superflygal78

Aug 24, 2015

I was so blessed to come across this dealership. The salesman, Charles Green, is extremely well at what he does. He is very respectful and compassionate about helping others. I had some negative things on my credit report, and never thought that I could get a car from a new car lot. It was simple, fast, and far overcome my expectations. I will recommend them to everyone that I have contact with. Thanks Guys!

Whiskey85

Aug 22, 2015

This dealership made my first car-buying experience extremely easy. The people are so friendly and easy-going. Mr Steve has such great stories to tell and works them into his sales process seamlessly. Mike is dedicated to making sure you get exactly what you want and is so nice! I was a little nervous since this was my first time at a dealership and they made me feel at ease very quickly

Kay Kay

Aug 22, 2015

I will only buy vehicles from this dealership from now on. The service was impeccable. I highly recommend Michael Harrimon. He listens to what you want and gives you more.

patriceg319

Aug 21, 2015

I dealt with several employees there and all of them were such a pleasure to deal with. I am so happy I was referred to Midlands Honda and I would recommend this place to everyone. Your experience will definitely be a pleasant and enjoyable one.Patrice Grant

Exasperated

Aug 19, 2015

I made an appointment giving specifics regarding what needed to be examined on my car. I dropped off my car early (7 a.m.) and did not receive a phone call regarding my service needs until 1 p.m. Of course, they did not fix my car that day. They said that they needed to order parts, my car would be fixed the next day. No one called the next day and I had to make a follow up call. Not only did they forget to order the parts, I was now without a car for a second day. Additionally, I had guests coming to town and had plans for Friday. By Friday morning, they STILL had not called, and again, I initiated the phone call only to have a ready car after noon. By then, my Friday plans with my guests were ruined. They never offered a loaner, they never apologized for the inconvenience, and there were service charges for parts that I have never seen on other Honda dealer invoices. I will not go back.

Kevin and Livi

Aug 17, 2015

Nice work, good quality, enthusiastic staff, and perfect service, the most one is 3 month warranty. Thank Mike very much, who is a warmheart person, Fighting.

KimberlysHonda

Aug 10, 2015

I have visited other dealerships before and felt intimidated - the sales staff were more interested in "making a sale" than helping me find a car that met my needs!

Lela's Mom

Aug 7, 2015

We needed to purchase a car for our daughter who is attending college in SC. We live in WA state. The Midlands Honda dealership helped us with this long distance transaction and salesman Andre Lewis even picked her up from the airport.Darold Wilson was also very helpful and responsive with handling the paperwork.

wood

Aug 7, 2015

I recently traded my 2012 Chevy Cruze for a 2015 Honda Accord. I was very impressed with the Honda Specialist, Claudette Green who was very knowledgeable in the car. After test driving, my mind was made up and I didn't want to see or drive another car. She took me through the process from beginning to end answering all questions and out the door within one and a half hour. She's since called me several times to thank me and ask if I had any other questions. I've received texts with her number and the dealership's number to call if I have questions about the operation of the car. CLASS ACT PROFESSIONALISM IN SALESMANSHIP.Belle Farley/Greg Woodard

Lisa

Jul 30, 2015

I am very happy with my buying experience at Midlands Honda. Specifically, John Blackmon and Steve Carlton were a pleasure to work with. They were both very professional and knowledgeable, and helpful in answering questions before and after the sale. I would recommend this team to anyone looking to purchase a new vehicle. Manager Ron Morrison was also very helpful during the process. Everyone was very friendly.

YJYJ

Jul 28, 2015

Bought my first new car from Midlands Honda. Henry Adams was very helpful all the way through. He was very patient with all my questions. Very happy experience. Thank you!

Lora

Jul 19, 2015

I am so glad I went to Midlands Honda. I had been searching for a new car for two weeks. Thanks Joshua and Darold! Keep up the good work.

LouWeez

Jul 16, 2015

We received overall excellent service, We didn't get any hassles, neither any pressure to buy a car. We were able to stroll around to check out the vehicles uninterrupted. We were greeted warmly when we walked in the door. Both Josh and Steve exhibit excellent professionalism, they were honest and forthcoming with the details of the available options. We got a great price on our vehicle including the options we wanted. I would definitely recommend them to my friends.

Dayana_8808

Jul 6, 2015

We had a great experience! Greeted as soon as we walked in the door. Brian, our salesman, was great! So glad we chose to go to Midlands Honda.

Lisam282

Jul 6, 2015

Mike was very pleasant and patient with me. Never felt pressured or like he was being dishonest. I would definitely want to deal with him on future purchases. Lisa

Ex-Monrealer

Jul 3, 2015

My daughter & I were looking for a first car for her. I had a budget. Straight-out payment, no financing. We were looking for a late-model, pre-owned. Nothing too big. After some frustrating visits to other dealers, we saw a Mazda 2 at Midlands Honda and drove over in 102F to have a look. We got lucky with the car and the salesperson, a young woman not too much older than my daughter. She made it easy an enjoyable because she was 100% just-herself. No hustle, no hype, no pressure-selling. She understood that her role as to be an ally and to facilitate and please the customer. And that's exactly what she. She took the mission on-board and made sure our car needs were met. Once we had a deal, we were introduced to the business manager and the G.M. They were personable, patient and easy to deal with. Now, if only everyone's car-buying experiences could be that good...

Lee2015

Jun 30, 2015

Steve Carlton was quick to respond to my inquiry on a 2015 Accord.He was nice, remembered everything I told him, wasn't pressuring, and was super easy to work with. He also gave me a price that I couldn't beat at any other dealer and more for my trade than I expected. A+ all around.Jesse Lee in the finance office also was easy to work with.

Melanie1

Jun 30, 2015

After a horrible experience buying my own vehicle last year, I dreaded having to replace my daughter's old broken down car. Michael Harriman was wonderful! No pressure sales, easy going and very helpful throughout. In and out of the dealership with our used car in less than four hours!! I'd recommend Mike to anyone I know in the market for a new car!

jack123

Jun 29, 2015

we bought a 2015 Honda Odyssey on June 29th, 2015 we had excellent service. Sales rep was Steve Carlton he treated us with the utmost respect. Also sales rep Wayne Jackson was very nice, on a rating of 1-10 they both get a 15. We highly recommend Midlands Honda on Killian in Columbia SC.

bgs

Jun 22, 2015

Henry Adams was absolutely great!!!! We at Medico of South Carolina really appreciate all his efforts in our endeavor to get a car for our company execs to use, a Honda Civic. Henry more than went the extra mile for us and we appreciate all of his patience. He reviewed all of our options and every aspect of the car purchase with us. Many thanks to Henry Adams. We would recommend Henry Adams to anyone wishing to purchase a car.

rha3770169

Jun 20, 2015

My very first Honda purchased new and the AC has no freon. I'm told, they come from the factory like that all the time. Hmmmmm great confidence booster there. So 2 weeks after purchased it had to have freon added. Fast forward 3 months during a heat wave and once again the new 2015 Honda Fit is almost out of Freon BUT THIS TIME THERE IS A LEAK. Yea, I'm sure the leak was there the first time but no one cared to checked. Now I get to drive this brand new car that is costing me a nice bit of change a few more days with no air until the part comes in. And oh goodie, I get to use some of my precious little vacation time to sit for hours in the dealership while it's being fixed because I do not have a spare vehicle and oh wonders, my friends and family also work and cannot cart me around! Not a way to win over a customer for life Honda. I should have stayed with Toyota....sucked in by the stats on the good looking Fit and paying dearly for it. I think this issue sets the tone for how this car will be for as long as I own it. Sad......so very sad that I stepped outside my previous car family into this one that I'm sure will not bode well for me!

mjbledsoe21

Jun 18, 2015

Really enjoyed working with my salesperson Mike Harriman. He was personable and easy to work with. We were able to get a deal done that we were both happy with.

ken

Jun 14, 2015

worked with Mike Harriman and Wayne Thompson to find the right vehicle at the right price. They were very responsive and helpful and feel we got a good deal. Enjoyed our experience and recommend them to work with. Our experience at the service department has also been excellent.

Asumter

Jun 12, 2015

Purchased my first official car from them today. I told the sales person , Charles G., exactly what I wanted and I walked away with the car of my dreams. Highly recommend to go here for quality service!

Kyrian

Jun 6, 2015

Great deal from a very respectful couple of guys at the dealer. Really worked to the last bit to make sure we are happy. Thanks to both of them.

CH (MAJ) Matthew Hall

Jun 2, 2015

My salesperson Mike Harriman was an outstanding help in finding the right car for my daughter. At no time did I feel any pressure from anyone at Midlands to purchase or choose a particular vehicle. I look forward to doing business with them in the future! Everyone was friendly and helpful and understanding when I was in a hurry. Thanks everyone!

Mike

May 28, 2015

Bought a CRV from them almost 4 years ago, stopped by with my daughter 3 months ago since she was about to turn 16 and we were buying her a vehicle for her 16th birthday, then I went there a couple days ago, and it's like they had a totally different staff, the salesperson and manager that I worked with was no longer there, the new salesperson told me that they had both been fired, I told him that it was disappointing to hear, then he tells me that it's no big deal, this dealership fires people all the time!!! so that should have been my 1st clue to leave, since that shows that obviously this place doesn't care about it's employees. Then we weren't allowed to walk around the lot, he told us that I needed to tell him what we wanted and he would go get it!!!! What?!?!?! We don't know what we want, that's why we wanted to look. I asked him if he had a list of cars he said no and kept trying to get our information and put into his cell phone.....We were so frustrated by this point that I told him we would come back another day, he said he needed to go get his manager, his name was Chris, he was a joke, he said that he was the GM, he talked to us like we were interrupting his lunch or something, almost like it was a privilege to purchase a car from there...Never in my life have I had such a bad experience at a dealership and I had to apologize to my daughter who was so excited about looking at cars and being able to pick one out. We went to the honda dealer in Lexington and had an excellent experience and she is loving her brand new Accord.

GoBucks#1

May 27, 2015

Greg was a pleasure to work with-- extremely professional and just an all around courteous demeanor. He answered all of my questions and did a very thorough job throughout the entire service episode. I'll definitely be back thanks to Greg. Happy customer here.

Brad Powell

May 25, 2015

My wife and I recently purchased the new Honda HR-V from Midlands Honda memorial day weekend and are extremely satisfied with the whole experience at Midlands Honda. Mr. Mario Stevenson is a top notch employee who truly takes a "no pressure" approach to the sales process at Midlands and that is what we customers search for in order to not be swayed by the "static interference" which often infiltrates our purchase experience, leaving us in a position of feeling buyer's remorse after the fact. Mr. Mario Stevenson is worthy of the highest recommendation that we, as clients, are able to bestow upon one who embodies the qualities that I feel should be pre-requisites for any salesman regardless of brand. Thank you, Mr. Stevenson for a very positive purchase experience and also to Mr. Wayne Jackson for his work in "making it happen".

911cabat946

May 25, 2015

Midlands Honda is a dealership which is truly customer focused. My wife and I purchased a Honda HR-V Memorial day weekend and are extremely satisfied without an iota of "buyers remorse" which acts antithetical to a positive auto purchase. Superlatives should be used sparingly, for when we use it liberally, their effects are diminished or so I believe. Mr. Mario Stevenson and Mr. Wayne Jackson are Midlands Honda staff, deserving of the highest recommendation that my wife and I, as clients, are able to bestow upon them. I would be the first to recommend Midlands Honda to friends and family who may be considering the Honda brand. Thanks to Midlands Honda with special attention to the aforementioned staff for "making it happen" and for making it a truly positive experience.

eraja

May 19, 2015

I would never ever go to this dealership again. Specially their finance manager got attitude

Vonda5523

May 7, 2015

Midlands Honda gave me the best car buying experience ever. From the first time I started my search online to the moment I walked into the showroom, I felt a total commitment from this dealership. My salesman, Andre Lewis, was great. I will definitely be sending my friends and coworkers to him and Midlands Honda.

sassygirl

May 4, 2015

I had never been to the midlands Honda dealership. Our salesman was Henry Adams. He was polite and not pushy and told us everything we needed to know. I was very impressed with his knowledge of the car we purchased . He is a great saleman & did'nt feel like he was just telling me things I wanted to hear. I will be sure to give his name when I talk about my new Honda. Thanks, Tim & Lynne Groves

yeahbubba66

Apr 24, 2015

They had me in and out within hours with the truck I wanted. Mr. Wayne Thompson was a great help, a real people person and walked me through the entire process seamlessly. He answered every question I had and if he didn't know the answer, he went out and found it! Highly recommended. The ladies I dealt with in the Cashier department were very helpful as well! Will be back!

rdzoba

Apr 23, 2015

Just bought a new CRV, and the internet team was outstanding to deal with. Mike Harriman and Andre Lewis were a real pleasure to partner with in the buying process. Very knowledgeable and professional. The big negative for me was dealing with the business office. Midlands apparently will not take a credit card for the purchase - first car that I have ever purchased in 20 years where the dealership would not take a credit card. Additionally, the personnel in the business office was very rude, grumpy, and disrespectful.

arc

Apr 19, 2015

Mike Harriman is the business! Friendly and down earth! Couldn't ask for a better salesman! Traded in my 2013 Accord Coupe for a 2015 Accord Sedan! Mike is cooler than a polar bears toes!!

Bemmons

Apr 18, 2015

I was very pleased with my experience at Midlands Honda. Mike Harriman was extremely helpful and made sure all of my needs were met. Great people and excellent service, honorable as well. Drove away in a Kia Optima and couldn't be happier!

BMBALL

Apr 15, 2015

Purchased a 2015 Honda Civic. My first car purchase and I am very satisfied. I bought my car from Midlands Honda in Columbia, SC. Very great experience. Would definitely recommend to first time car buyers. They also offer a recent graduate program!

PilotLady

Apr 15, 2015

I'm sad to say that I sent my husband to buy a new Honda Pilot today, but he came home without one. While he said the salesman was nice, the company misrepresented itself by posting a price simply used to lure people in. The vehicle in question was listed with a final price 32,500 yet my husband was quoted 38,000 due to "upgrades" like rain gaurds and running boards. This is false advertising. He was also offered $1000 less than kelly blue book for my trade in..$6500. The car was also listed as new, however, a car with 7000 miles, is not a new car. We went to Vic Bailey Honda in Spartanburg. What you see on their website is exactly what you get at the dealership. They have a no-haggle pricing system and give fair trade-in values for your car. I left with a 2015 Honda Pilot.. Less than 100 miles, heated leather seats, sunroof, DVD, and more for 32,000 and they gave me 8,700 for my vehicle. Make sure to ask for John M. Perhaps they should focus less on contests and more on car sales.

TSherman

Apr 15, 2015

When I went to Midlands Honda, I was only anticipating looking at a vehicle. I had been skeptical about dealerships, as I had heard negative things. I immediately expressed my concerns, and Mario Stevenson told me he was going to work hard to gain my trust! Well, to make a long story short, I left with the vehicle I came look at! Mario was attentive and seamless! I recommend this dealership, and Mario to anyone searching for another vehicle, new or used.

Fran Moree

Apr 14, 2015

Mike was very quick to answer my questions about the CR-V which is why I purchased my new vehicle the very same day!! No haggling!! And my grand baby had so much fun playing there. Awesome people!! Easiest experience I've ever had buying a car.

Megan

Apr 14, 2015

Midlands Honda and the sales person, Jim Kunkle, made this process so easy! Very knowledgeable. Great service and very friendly. I would highly recommend Jim to others for a great car buying experience!

Baseemah

Apr 12, 2015

Steven helped me lease my vehicle three years ago, and I had the pleasure of being assisted by him again yesterday. He treated me like family and made sure that I was truly taken care of. He is very knowledgeable and I truly appreciate his exceptional customer service! I was also assisted yesterday by Michael, and he truly made my day! He was so kind enough to fill my gas tank up. I am so grateful for that! He answered all of my questions and had so much patience with me. He is so honest and told me valuable information that I truly needed to hear. He educated me on so much and made me feel so comfortable with the transition from a lease to a purchase. He is so knowledgeable! If I could give him the customer service of the year award I would! I will forever be grateful for such exceptional customer service!!!

Dean

Apr 10, 2015

Joshua D'Amico got the job done and put me into the vehicle I wanted for a fair price. I love Hondas and Midlands Honda has a great facility and friendly atmosphere. The dealership has a great selection of vehicles to choose from and the finance team is very professional.

Henry C.Young

Apr 7, 2015

Michael Teague was awesome. He took his time with us and answered all of our questions. He was very professional, cooperative and patient.Michael was very thorough in all of his explanations.We enjoyed workin with him.. He has stayed in touch with us to answer any questions that we still may need answered. Submitted by Henry Young

cyclist14

Apr 7, 2015

I bought a new 2015 Honda Fit Ex from Andre and the experience was great! He was very knowledgeable about the car and any questions that I had and he was not one of those pushy salesmen that we all hate to work with. I will be going back to this dealership for years just to work this the great team that they have assembled here.

hotrod26

Apr 6, 2015

Mario Stevenson makes quite an impression. He went above and beyond to accommodate my wife and I. He made what is usually a stressful experience a very delightful experience. His knowledge and insight were most helpful. Even after the sale he has contacted us to insure that we are satisfied and to answer any questions we might have. I would not hesitate to deal with this young man again or recommend him to friends or relatives. My ratings are a reflection of his professionalism.

Kirkland

Apr 6, 2015

The dealership worked tirelessly to help us find the vehicle that fit our family and the budge we needed. Mr. Thompson worked with us to help us through the process and he did an excellent job of being informative and helpful throughout the process.

peabody

Apr 2, 2015

I wasn't looking forward to what I thought was the normal car buying experience, but Andre Lewis at Midlands Honda made the experience very easy. He was relaxed and knowledgeable, and guided me through the process step-by-step. Everyone at the dealership was very professional and friendly.

xwebplayer

Mar 29, 2015

Everyone was professional and very friendly. I really enjoyed my experience at Midlands. Good job Joshua D 'Amico. I will definitely be a repeat customer.

Mark Wease

Mar 29, 2015

Mike Harriman was great. He made us feel at ease and was very patient. Not pushy at all.

Carolyn Singletary

Mar 24, 2015

I had my Honda serviced in January,I noticed that my car was driving as if it needed to be balanced ,I took my car back to the dealership to have it checked,My appointment was 9:30.I waited until 12:00 for the technician to tell me that I needed tires,so they did not attempt to do anything to my car. He brought me a price list for $500.00 for tires.why I was not told about my tires during my service in January? and why bother to make an appointment for service? disappointed!

teeloveall

Mar 23, 2015

I really enjoyed working with Mike Harriman. He made sure I was well taken care of and he kept in constant contact with me. He was NOT annoying but he worked to make sure the job was well done! I would send anyone to him.

SCMatt

Mar 22, 2015

They gave me a good price on my trade, the new car and the extended warranty. The negotiated with respect and a good attitude, but no pressure.

Djohnson

Mar 22, 2015

I had been doing some research online and was looking to buy a car sometime in August of this year. I had an appointment at another dealer and the person stood me up. As I was driving away I decided to stop into Midlands Honda and all I can say is WOW. Tony White and the whole Midlands Honda team were exceptional so much so that I ended up driving off with a brand new car, something I didn't think would be possible for a while. We all know the Honda name speaks for itself but having a team such as this makes car buying seem effortless. Thanks guys! Dominique Johnson

Djohnson0205

Mar 22, 2015

I had been doing some research online and was looking to buy a car sometime in August of this year. I had an appointment at another dealer and the person stood me up. As I was driving away I decided to stop into Midlands Honda and all I can say is WOW. Tony White and the whole Midlands Honda team were exceptional so much so that I ended up driving off with a brand new Honda Accord, something I didn't think would be possible for a while. We all know the Honda name speaks for itself but having a team such as this makes car buying seem effortless. Thanks guys! Dominique Johnson

Arsenal22

Mar 20, 2015

I purchased a new 2015 Honda Civic EX and I got a very good deal. I just wanted to say that Mariah Merkel, Wayne Thompson, and Darrell Wilson provided outstanding customer service and these three individuals are a huge asset to Honda motor Corporation. I couldn't be more happier and I would definitely recommend Midlands Honda to future customers!

woodens

Mar 19, 2015

I had an awesome experience that Midlands Honda on 03/18/2015 Keon Young and Mario Stevenson did an awesome job making sure I left as a happy customer and I left there very happy will be back again!!!!!!!

vicbrown

Mar 18, 2015

My buying experience at Midlands Honda was outstanding from start to finish. All of the staff were polite and professional. The receptionist Mariah Merckle, Wayne Thompson in sales and Darold Wilson in finance went the extra mile to ensure my specific needs were met. I will recommend Midlands Honda to friends and family!

EternalHope

Mar 2, 2015

Filled out a questionnaire on line and had a response from 3 local Honda dealers. Chose the closest one, Midlands Honda, an received a very friendly call from the manager. Drove over and met with Wayne Thompson, an outstanding individual, who retired from law enforcement last year and started selling cars for Midlands Honda. An only say Wayne is an outstanding individual who goes the extra mile to explain documents, review prices, and make car buying a pleasant experience. Drove home a new 2015 Honda Accord that will be a part of our family for many years. Excellent experience and I would recommend this dealership to all of my friends and family. A # 1.

tejas patel

Feb 21, 2015

I was planning to buy a certified Honda Accord but i contacted Mike at the right time and got the best offer for a brand new 2015 Honda Accord EXL. He is nice, friendly and the best salesman at Midlands. Contact Mike Harriman for any car at Midlands. He would get the best that suits for you and will have the best offer.I still cant get my eyes off my White Honda Accord EXL. Thanks a lot Mike. It actually wouldn't have been possible without you. God bless you man.

avius82

Feb 20, 2015

Claude was my salesman he was very efficient,knowledgeable,polite,and friendly..I'm very happy with my car and service..thank you Claude! The staff at Honda were very polite and friendly as well!

akrasovi

Feb 17, 2015

Our family has now purchased 2 Honda Pilots from Midlands Honda and the experience was terrific. The friendliness of the staff and selection are like no other dealer. Thanks for the effort and hard work to everyone at Midlands in making this purchase and experience nothing but perfect!!!

candace

Feb 17, 2015

We had an outstanding experience at Midlands Honda! As always the staff was so professional and made our buying experience a success. Chris Alston and Ron Morrison were so AWESOME and made it a great experience for Mom and I. They really took care of us and we were so happy with our purchase. Top notch salesman.Thanks Guys!Candace & Jane

SUPER SATISFIED

Feb 16, 2015

Contacted Mike Harriman mid-week about the car I was interested in. I went in on Saturday afternoon and Mike had the car sitting out front for me so I could look it over and take a test drive. He was very patient and knowledgeable after I ask him question after question Mike was a personable salesperson who was genuinely interested that I was satisfied with the car and that I got the best deal possible. In fact everyone at the Dealership showed interest and a professionalism you will not see at any other dealership in the area.Everthing at Midlands Honda is done first class and it starts with the employees there. I would highly remcommend Mike Harriman and Midlands Honda for your next car purchase. You won't be disappointed.

Satisfied_Customer

Feb 7, 2015

Michael Harriman went out of his way to ensure that my wife and I were totally satisfied with our new vehicle. I would buy a car from him again and recommend him to a family member. I was happy with the price I paid.

KR

Jan 31, 2015

The first time I went there for service and asked them to also check all of my tires, they told me I needed 2 new tires. I decided not to buy them from the dealer, but asked if they could check my tire pressure because the light was on. When I left there, the tire pressure light was still on. When I called back 2 days later and spoke with Matt, I believe his name was, he argued with me. I ended up putting air in the tires myself. The second time I went, Matt was very condescending and unhelpful. I won't be going back. Good thing there is another Honda dealer in the area.

Candace

Jan 19, 2015

Can't recommend Mr. Harriman highly enough! He was my first contact at Midlands & made this experience the best in 30 years of purchasing cars!

sccheers

Jan 14, 2015

Mario Stevenson makes quite an impression. He is professional in every sense of the word. His appearance, manners, and demeanor immediately told me that this was a young man I wanted to show me automobiles. He went above and beyond to accommodate me throughout the often stressful process of selecting just the right car for me. His knowledge and insight were most helpful. I would not hesitate to deal with this young man again. My ratings are a reflection of his professionalism.

drfloyd62

Dec 22, 2014

During the month of November 2014, my husband and I were shopping around for different makes and models of vehicles. Once we arrived at Midlands Honda, Mr. Charles Green demonstrated outstanding professionalism as well as superior knowledge and expertise on every vehicle we inquired about. Never in my previous car buying experiences, have I encountered such honesty and sincerity from a car salesman. I would 110% highly recommend Mr. Charles Green to anyone looking to purchase a vehicle. Thank you for making this an easy and enjoyable experience.

DGowdy

Dec 21, 2014

Mike Harriman responded promptly to a late evening request on a weekend. It allowed us to obtain the needed information during a time that was convenient to our schedule. We later purchased a car and found the experience positve throughout. This included the time spent after the sale to review the car features and to customize settings.

Nathan

Dec 18, 2014

I was looking for a specific model Honda and found one at Midland. I talked to Andre about it and he answered all of my questions thoroughly and accommodated all of my needs. He had even set up an appointment to meet me on his day off! I highly recommend Andre and Midland.

Cory

Dec 16, 2014

If you go to this dealership go talk to Mike T. He is an amazing guy who will not lie to you. This guy is so worthy of his time and effort, he gives back to our youth with his pushing for a purpose movement. Talk to Mike T....

ANGEL

Dec 15, 2014

BOUGHT A CAR FROM STEVE GOLDSTEIN FOUND THE PROCESS EASY AND THE SALESMAN NICE AND FRIENDLY

CGumbs

Dec 15, 2014

I had a great experience at Midlands Honda on Killian Road with my salesperson Ms. Claudette Green! She was very knowledgeable about the product she was selling, and was very instrumental in my decision making process. I purchased a 2015 Coupe and I love it! Thanks Claudette!

SANDY

Dec 15, 2014

i WAS IN FOR SERVICE SPOKE TO STEVE GOLDSTEIN HE WAS HELPFUL AND FRIENDLY

CarolinaGirl1

Dec 12, 2014

I went to the dealership a couple of weeks ago, looking to buy a new car. A nice young man came to me asking if I needed any help. His name was Jermaine, He was so nice and professional. I couldn't believe it, because in the past I've been to dealerships where their salesmen were horrible. Long story short, Jermaine helped me find my dream car and got me in it that day! For a great deal! I was and still is amazed. I definitely will tell all of my friends to stop by and get a car, well the ones I haven't told already.

Mlsmith246

Dec 12, 2014

Friendly, knowledgeable and great selection. Had a great buying experience. I felt at ease not pressured. I have recommended this dealership to my family and friends.

Remy Gilbert

Dec 12, 2014

My first Honda came from Midlands Honda, solded to me by Mike Harriman. Great salesman, friendly, and very knowledgeable of Honda cars. Since then I have bought three other honda vehicles. Other dealership don't do what you all do, care for the person buying.Thank you, Mike Harriman and thank you Midland Honda.

sarah.t.cowling

Dec 12, 2014

Had a great experience at Midlands Honda! Wayne Thompson was great to work with! We love our vehicle! Definitely will recommend to all my friends and family!

bishopt

Nov 19, 2014

Made me feel like I was the only customer that they had. Worked with me on the accessories that I wanted to add to the car in stock.

anthony.richardson.129

Nov 1, 2014

Let me begin by stating this review is about 1 person in particular, Chris Alston. I recently purchased a vehicle and needed to get full coverage insurance. I was promised by the guy in finance they would assist with paying the $80 needed for the insurance. After returning the next day as I was told to do, the gentleman in finance advised that the person that was to cut me the check was either gone for the day or forgot. I was told to return the next day, and I could pick it up then. To make a long story short everyone there was oblivious to what I was referring to the next day when I returned( the gentleman in finance wasn't there). Eventually I was told, 'today is the 1st of the month, and we don't have the money!!! Mr Alston, who didn't sell me the car, but made the deal happen just happened to notice my sense of disappointment and asked if he could help. I advised him of the situation, he briefly spoke with several people as well. He then retuned with a look of disappointment as well, but he didn't stop there. Mr Alston offered to just pay it himself. We both were in shock that a multi-million dollar dealership, who promised me they would take care of this for me, was reneging on a promise, and willing to lose out on a deal over a mere $80. I took him up on his offer and agreed to pay him back ASAP. He was the only one there willing to go the extra mile, and needs to be commended for it. It goes without saying he had no obligation to do this, but realized and was shocked that the dealership would back out of an agreement and potentially let a deal in excess of $30k go down the drain over $80. Kudos to him, and those in the world like him. Going that extra mile speaks volumes to his sense of doing what's right, and helping a customer in somewhat financial dire straits. I truly hope his management is aware of the gem they have in him. Thanks Mr. Alston.

L.Lawrence

Nov 1, 2014

I was looking online for used cars and came across a car on Midlands Honda's website that I was interested in. I filled out some information on the website for someone to contact me about the car. Within ten minutes I had received an email and text message from Dwayne Smith. I went in the next day to LOOK at the car and to get more information. Three hours later I walked out with the keys to a 2012 Honda Civic. If it was not for Dwayne's professionalism, Honda knowledge, fun attitude, and friendly spirit, I would not have bought my car. He was very helpful and patient with me and he wanted to make sure that I would walk away a very satisfied customer. I'm sure that all the salesmen at Midlands Honda are great, but my referral to everyone will be, go see Dwayne!

johnmoore52

Oct 13, 2014

Rob their employees, and have no problem doing the same to loyal buying honda customers. Come here if you love to get a fast crook take your money with horrible sales service as well as deals!!

knakea.robinson

Oct 9, 2014

I went in to purchase my 1st car after having a bad experience at other dealerships Dwayne & Chris were both extremely helpful & listened to what I wanted. They were friendly helpful & accommodating. I am truly thankful for their excellent customer service. They truly went above & beyond. Exceeded my expectations. Thank you from the bottom of heart. I would definitely recommend them.

allenkeisha

Oct 4, 2014

Omg. Dewayne was on point. He was great, patient, nice, and very very very helpful. I will definitely recommend him to anybody who's looking for a Honda or any car. He treats you like family and made me feel comfortable. I will be back in the future. No doubt!!!

dcarter23

Oct 1, 2014

Second car we have bought from Midlands. Experience very relaxing and satisfying. Have worked with Claudette Green on both occasions. Even though she was extremely busy trying to juggle various transactions, I never felt like I was being pushed to the side to wait my turn. The entire sales staff is very accomodating and appear relaxed making the experience very enjoyable. I have to apologize for not making note of everyone who worked with me, but all were very helpful and caring.

ljrballer23

Sep 30, 2014

I have been on the fence about purchasing my first new car for about 4 months and I finally received my new baby! The staff has helped me step by step and I wouldn't have had it any other way. Thanks guys! =)

shanemara

Sep 23, 2014

Midlands Honda took excellent care of me and offered me a great deal. Dwayne Smith was professional, knowledgeable, and courteous. My experience with Dwayne and the sales team was positive and I did not feel an unnecessary sales pressure. They let my take my car home over night before I even signed any paperwok, just to make sure that it was the right car for me. Thanks Midlands Honda for all your help!

sargeinny

Sep 14, 2014

We had recently moved from NY to the Columbia, SC area and wanted to trade in a truck that we no longer needed. We have three dogs, and needed a vehicle that would 'FIT' (pun intended) our needs, while being an economical boon for us. We arrived at Midlands Honda on a Sunday was greeted by Dwayne Smith, a salesman for Midlands Honda. After having a discussion of introducing ourselves and getting some background on Dwayne, we knew right away that he was going to be attentive to our needs. We originally were interested in buying a used Honda C-RV, but our concern was our dogs being able to jump into the back. After walking the lot, and trying a few vehicles out, not exactly what we wanted, we went back to the drawing board. Dwayne mentioned a vehicle that is a hot seller, that has looks that could be deceiving for what we want the vehicle to be able to accommodate. The Honda FIT. Wow, we would never have looked at this car because it just didn't seem to fit. Dwayne gave us all the pertinent information on the vehicle, and we were very impressed. There is MORE than enough space inside the vehicle for the dogs, and they had a 2013 on the lot. It wasn't the color that we wanted, so we went with the 2015. Dwayne told us exactly the process, and that these vehicles were fast off the lot. We ordered our color and within 72 hours we were picking up the new vehicle. We were very impressed with the whole process, from beginning to end. We were more impressed with the professionalism that Dwayne Smith showed my wife and I while there. Not only did we buy an excellent car, we had an experience that we really didn't expect! Thank you, Dwayne. You have a future buyer, and you have someone who will share your name, and you have a new friend!!

Sarah94

Sep 10, 2014

Everyone was so friendly from the minute I walked in! I was able to be "picky" and Mr. Green did not rush me. He was more than willing to work with me to find the perfect car for me! Thank you! And to the person who runs the Facebook page : thanks for a prompt reply.

ssoliver

Aug 15, 2014

Loved my car buying experience. Very friendly, patient, and caring. Wonderful people who really try to do all they can to help you out in anyway. Mike got me prepared before I even arrived. Dwayne showed me 2 cars. Chris helped with the price of my car. Everyone was awesome! I would recommend this dealership to anyone. I ride all the way from Orangeburg just to come experience their excellent service. They are awesome!

tracyam

Aug 15, 2014

The whole experience was easier than I thought it was going to be. The sales lady was knowledgeable and friendly as was most of the other staff I encountered. Overall it was a great car buying experience.

Never again

Aug 13, 2014

I have had mt car serviced for many years by this dealership. They had established my trust. All ths ended last week. I had an appointment on a Friday afternoon. The service person was named Trent. My problem was a simple air conditioning recharge. I wa given a $185 estimate. I went to pick up my car on Saturday and no one had even looked at it. By Monday Trent called with a $450 estimate and no explanation. When I called back a competent woman named Rachel explained the needed repair and explained that I would not be double charged. On Tuesday morning Trent called nd said I could pick up my car for $650. When I protested the obvious double charges, the service manager reduced the charges to the original estimate of $450. I requested a call from Carl, the service manager, but he apparently could not take the time to contact me. My advice...avoid this dealership. What was once honest work has become lies and deceit.

waldoe74

Aug 8, 2014

I knew what I wanted and the price I wanted as well. The salesman had an easy job. Ask the manager if the deal could be done. It was approved and we shook hands. Michael was great. He was easy going and didn't hover. He was excellent at anticipating what i would need and want. My only gripe is the Finance Manager. I asked several times what kind of rate I would be offered and he kept stalling and dilly dallying. He finally offered me a rate and then i balked and said I could do better at a credit union. At that point he began to talk poorly about credit unions. He finally relented and dropped the rate. Then at the end he "politely" asked me to rate them a 5 on the phone survey and that a 4 was deemed a failure. He was basically pressuring me to give them a good grade. But I won't allow one person to ruin my experience. Nikki was also very helpful with the accessories and did not pressure, but rather made a list for me to consider at a later date.

Brad

Aug 6, 2014

Generally, we have been really happy our Hondas. We own three and mostly they've been great. Recently, my son's car and our oldest Accord (228,000+ miles) was taken in to investigate some extra noises that shouldn't be there. They replaced the battery, sparks and cleaned the rear brake drums. They also recommended replacement of the water pump, alternator and starter. For a car of this age, that seemed reasonable but I went to a different mechanic to have the work done four days later. He looked under the hood and noticed that there was no coolant in the system and the car was three quarts low on oil. How could their mechanics not have checked these things? How could they release a car back to the owner without noticing that there was no coolant in the engine and no oil on the dipstick?

vshtesse

Aug 5, 2014

Very hard to obtain basic service like oil change let alone something more complex. Was turned down 2 times trying to change oil, and it was early morning. Either improve availability of your service or do not sell cars if you unable to service them.

Author

Aug 2, 2014

I was turned down two times asking to perform the very basic oil change. Both times I came early morning 8AM. The routine oil change should be performed on first come first serve basis without any appointments. Hire more technicians if you unable to serve cars you are selling. Designate some technicians who will only do oil changes or tire rotations. This is simply ridiculous.

aschrall

Aug 1, 2014

We searched and searched for the right vehicle, unsure of what we wanted. Some dealers took that information and gave us mediocre service. As soon as we walked in the door, Midlands Honda greeted us and treated us with the utmost respect regardless if we bought today or tomorrow. We had such a great experience and LOVE our new car!

helencave

Aug 1, 2014

I was pleased with the car saleswoman, her manager, the finance office, and the overall experience. I was in and out of the dealership with the deed in hand in about two hours with a full tank of gas. I received a follow up call from the woman who sold me the car THE NEXT DAY asking if I had any questions or concerns. So pleased and open to buying another car here in the future!

Jess20

Jul 30, 2014

My experience with Midlands Honda was great! Dwayne Smith was very professional and knowledgeable of the vehicle that I purchased. If you are looking for professional customer service, when buying a new or used vehicle head down to Midlands Honda and ask for Dwayne Smith. It will be the best car buying experience ever!

Bryan Stewart

Jul 26, 2014

My wife and I purchased a new 2014 Civic EX in Modern Steel Metallic from Midlands Honda on July 25, 2014. We got quotes from all over the area thru True Car and Goldie Arbuthnot, Midland's internet sales manager, quoted us the best out-the-door price on a new Civic. We live in Aiken, South Carolina and my wife and I drove an hour and 15 minutes to get to Midlands Honda, but it was worth the drive. When we arrived at Midlands, Goldie set us up with Claudette Green to show us their Civics. The Civic we wanted, in the color we wanted, was sitting in the showroom. As soon as I test drove the car, I knew we were going to leave with it. Claudette was great to work with and she made the process go very smoothly. All of the people at Midlands were great to work with. A Big Thank You to Claudette, Goldie, and Sales Manager, Steve Goldstein.

ArmyWife, RN

Jul 23, 2014

We used USAA Auto Circle to purchase a 2007 Honda Accord from this dealership. First, I would like to say, the salesman, Carl, was nice. Not pushy. Not the usual "over-eager puppy" most used car salesmen are. After the test drive, we went into the dealership and were approached by a "sales manager" to talk about purchasing the car. We told him what we were willing to spend, he then had to "go talk to him" - don't know who "him" is, never did find out. The car had REALLY bad tires on it and we said we would come up on what we would spend if they put new tires on it - the sales manager said they could put "used" tires on it for us. Um, what? Why would you put used tires on a car??? We finally agreed to a price and then sat for an hour while they "worked out the paperwork". This was supposed to be an "express check-out" - we were paying cash! They asked us several time for our insurance card, even after I told them (several times) it had already been faxed to them by our insurance company. After the first hour, we were then led to the finance office to do the paperwork - this was another hour long process, during which we were asked to sign a blank power of attorney that would be filled in later. We were told this was usual practice. Um, what? (no, we didn't sign it. We had them bring the person who fills this in come into the office and fill it out prior to signing it.). The finance person gave a couple of indications he wasn't listening to us - he too asked several times for our proof of insurance (had USAA email it to him too) and repeatedly said the car would be registered in GA (our current state) even after we said multiple times we would most likely register it in TX (our home state). The final blow came when we got home a discovered we were given the valet key only - a call to the dealership revealed that is all they had (would have been nice to have been told that up front). So, now we have to come out of pocket >$200 for new keys on top of the >$600 we spent on new tires. I get that dealerships have to make money. I don't get some of the blatant lack of customer service and dishonestly by omission.

Mashie6

Jul 23, 2014

Our salesman was excellent. I highly recommend Claude and Midlands Honda. The dealership has numerous vehicles of every model to choose from. We were in and out with our new vehicle in less than 2 hours. Thanks, Midlands Honda for a great experience.

Sabine White

Jul 22, 2014

Robert Hiller was our go-to person. He was very friendly and helpful to find me what I was looking.for. All financing was explained very clearly. Everybody was nice and professional. Even it took me 3 days to make up my mind nobody was trying to sell or rush me to buy. Really good experience. I left with a new 2014 Honda Accord. Robert even synced my phone to the car. I have to say this was the first time I walked out of a dealership without the feeling that I got screwed over. Keep it up.

George Cancer

Jul 21, 2014

First, I have to make something known. I seldom write a review for any company and/or any person. I feel that a good review should only be deserved if a company or someone went the extra mile. Well in this case it's both. From the moment I stepped into Midlands Honda I was treated as a V.I.P. I was impressed by how the sales manager(Ricky)took the time to meet me and actively listen to what my needs were in obtaining a new vehicle. He shook my hand and assured me that I would get the best deal. After meeting the sales manager, Dwayne Smith took it upon himself personally to make sure that I was taken care of. His product knowledge,professionalism,and integrity sealed the deal. I was also impressed by how professional the whole sales team were to not only me, but toward each other. When I observed different members of the sales team offering their assistance to help one another,that assured me that I made the right choice in selecting Midlands Honda.

nguerin79

Jul 18, 2014

Andre Lewis and the team from Midlands were great. They listened to what we wanted to do, and were able to get my family and I into the car that we wanted. Everyone that made this deal possible was great to work with.

gofinsc

Jul 17, 2014

Found a beautiful 2005 Buick LeSabre with a good price, and no haggling was necessary. Claudette Green was very down-to-earth, courteous, friendly, and helpful. Work with her if you can. Stay away from Sales Manager Goldstein if at all possible. The other one I can't comment about, since he only introduced himself and put us in Claudette's hands when we arrived.

tdread

Jul 14, 2014

Recently test drove a honda pilot at Midlands Honda and was very impressed with the car. and the sales person Inspira she was very helpful and informative on every aspect of the car . Thanks Inspira for being so helpful.

musicmasterjedi

Jul 12, 2014

I came into Midlands Honda looking for a new CR-V and was very happy working with Inspira. I have anxiety, and the thought of choosing and buying a new vehicle and all the stress that comes with it made my heart race and my stomach churn. Right when I walked up to the dealership, Inspira greeted me and I was put at ease. Her easy-going demeanor and cheerful personality helped me relax and focus more on purchasing a vehicle rather than worrying. If you are looking to buy a new Honda, I highly recommend coming to Midlands Honda and working with Inspira. You will walk away feeling confident in your car decision.

jeffcoln

Jul 7, 2014

I recently purchased a 2014 Honda Accord. Dwayne Smith was wonderful to work with and answered all the questions I had. We were able to negotiate to my price point, which wasn't anything like a previous Honda dealership I had been to in the area. I left a happy customer with a BRAND NEW affordable car!

littledevil79164

Jul 1, 2014

This was my first experience at Midlands Honda and even my first Honda. When we got to the dealership, we started looking at all of the Honda CR-V's that were on the lot. As we were looking, we had a saleman come up to us. We were greeted by David Outen. I liked him from the start. I started explaining the type of CR-V I was interested in and David immediately started working hard to find the CR-V I wanted. The one thing that I remember the most is that he told me "you will be leaving in a CR-V today." David find the one for me. We went inside and this is where I got to meet Chris Alston, when we start talking about nunbers. He did an amazing job with getting me to a payment that would work for me. A few short hours later, I was leaving in my 2014 Honda CR-V. I also had great customer service from all the different areas within the dealership sales to finance to delivery. I can say that I have 2 new firends for life. Thanks Midlands Honda.

Murphie

Jul 1, 2014

Yesterday my fiance and I went to Midlands Honda to look at a first car for me, I'm very glad that we decided to go here first. We had wonderful people like, Dwayne Smith & Larry Summers helping us. We ran into a few hiccups but in the end were able to get me a new 2013 Honda Fit and I'M IN LOVE! I'd recommend this dealership to anyone looking for a new vehicle, they work with you and treat you like a valued customer. I really appreciate everything that they did for us. THANK YOU!

rachelcushman

Jul 1, 2014

Midlands honda was a great place to get a new car! I loved the staff and the atmosphere of the place! I would definitely go back if i ever needed another car! :)

rhpltclm

Jun 28, 2014

Went to the dealership cause of a vehicle they had online. It was a 2012 CR-V Certified Pre-Owned listed for a $19,966. Got there and like normal was greeted by several salesperson. I looked around and asked about other cars on the lot before I decided to test drive the one I was looking at. Keep in mind that it is supposedly a CPO car. Car drove good with no known issues as far as drive train. I did notice how ever there was a star in the windshield. Sales person said it would be fixed. Upon returning to the lot, I got out and wanted to inspect all of the car thoroughly. I opened the back doors and let down the seats. I wanted to check out the cargo area from the rear, but unfortunately the hatch would not open by the latch. Sales person assured me they would fix it. I couldn't understand how if it was a CPO how can these things be missed and/or be missed while they cleaned the car for resale. I figured they would compensate for my hassle of having to bring it back in for repairs. They did not. Instead of trying to make the sale which I already decided that it was the one I wanted. They took me inside to do the paperwork no big deal right? Wrong, I was never given a breakdown of the price, fees, or anything else they added. Instead they went completely off of what I wanted to pay per month. I had already figured up what I could afford and what my max was going to be for the car. I had a trade in that I knew I was upside down on and already figured that part into the price. After several times of coming back and forth from the managers office. We agreed to a payment(NOT THE PRICE). Time to move over to yet another office to sign the paper work. Upon signing the papers I noticed that the numbers were extremely higher than I had expected to see. I asked about the figures and was told that it was because of the fees and the trade in. After taking a double look at it, none of that was even added to the price yet. Sale price was $22600(advertised $19966 online) on the loan papers. The financial manager couldn't explain to me why the car was higher than what was advertised online. After the Sales manager came in to look at the numbers he stated that the price difference was for it to be Certified Pre-Owned. I asked him isn't that what you had posted online, that it was already CPO and now you are charging me just to say it is CPO. Upon further discussing the matter I asked what it meant to have a CPO car when there were problems with it and I would have to use my time, gas and energy(I live 56 miles away) to have the repairs done to the car. He had no response except that they would fix the problems. Still no discount or offers for my aggravation and hassle of bringing it back for repairs. After all that, he dropped the price back down to what it was advertised for. Now after taking it home and driving it over the weekend. I scheduled for the repairs for Monday morning. I arrived and checked in at 8. I was there for about 2.5 hours before they came back out and said oh by the way you have 2 bad door lock motors. An hour later, they came and told me I would have to come back for the repairs. They didn't have any instock to fix the problems. I was told the windshield would have to be ordered and they would schedule that later. Took it back again Tuesday morning for the door locks. It took them over 4 hours for them to call me to come pick it up(I wasn't going to waste another morning sitting there). Well the doors lock and hatch opens as it should. Mechanic left grease all over the door handles and got some of it on the seat and interior door panel. I just decided to clean it myself. Still needing to schedule an appointment to have windshield replaced. I have doubts of caring it back to them but have no choice and will schedule another repair to have the windshield replaced. Personally if I didn't like the car and wanted it that day. I would have walked out and never looked back. All I can say is before you sign, look at the figures.

jessicaf24

Jun 24, 2014

I bought a new Civic on Monday and had a wonderful experience! From the moment that I came into contact with Midlands, I felt I was a part of the family. I received a call from Jennifer that morning and she was very friendly and invited me to the dealership for more information about the College Grad Program. When I arrived to the dealership, Dwayne welcomed me and continued to treat me like family. With the help of Steve G., we were able to find a great rate/monthly payment that worked for me. Dwayne and Steve were both very patient as it took me awhile to decide if the deal was for me. Dwayne was very friendly and knowledgable about the Civic I ended up buying and the Honda brand itself. I would definitely recommend Midlands to ANYONE looking for a quality vehicle and a personable selling experience. I am loving my new Honda!! :)

fern9876

Jun 21, 2014

Inspira Smith has helped me purchase 3 new Honda's in the past year. She is very friendly and a pleasure to deal with.I would recommend anyone that is looking for a new Honda to get in touch with Inspira. She will do her very best to help you drive home in a vehicle that you will be happy with. She is a pleasure to deal with and a very nice person as well.

berrycherry

Jun 18, 2014

I had a wonderful experience at the Honda dealers. I was not in the market to buy a car but due to my recent car accident I had no choice. Mr. Green sat down with men and explained the process and he explained that he was trying to make sure the price was one that I could handle before submitting information to the bank. He broke the whole process down to me showing me what my price would with a down payment and without .I will recommend all my friend s to Mr. Greene.

Loungechair2

Jun 15, 2014

. Steve was a good listener and worked tirelessly to help me find the Honda I wanted. Mario helped me move things to my new car.

JayColaSC

Jun 13, 2014

I recently purchased a new 2014 Honda Accord EXL with Navigation from Midlands Honda. This is my third Accord, all of which have been purchased from this dealership. Great experience, great service and great price! James Pratt did a fantastic job working with me and my broker from beginning to end. There was no pressure and his follow-through on getting us what we needed to make an informed decision was exceptional. I am certain that all their reps are great, but highly recommend asking for James!

Sgive85

Jun 11, 2014

Dwayne was very helpful immediately when I walked in. He introduced me to the sales manager and accompanied me on the test drive, he was very knowledgeable about the 2013 Hyundai Sonata, I purchased. I had a pleasant experience at Midlands Honda and would recommend this dealership to my friends and family! They made the tedious parts of purchasing a vehicle as simple as possible and we're very accommodating to my family that was with me. Midlands Honda is a professional environment and all it's employees act as such.

Dloft

Jun 9, 2014

I enjoyed my overall experience with Mr Dwayne Smith & his team. I went inside of the dealership not knowing what to expect or who to talk to but left with a huge smile. Excellent & quick service! Midlands Honda is the way to go!

saraofsc

Jun 5, 2014

Both were honest, friendly and made sure that I didn't drive off with another vehicle, which had a problem. They took the stress out of the car-buying experience for me. Thanks, Inspira and Talmadge, for your kind, Christian customer service.Sara Damewood

CarHunter1234567

Jun 4, 2014

As a first time buyer, I did TONS of research online. I found a vehicle that peaked my interest and fit in my price range at Midlands Honda. After visiting the dealership, I took the car home for the night and purchased it the very next day. If you're in the market for a new vehicle -- Go to Midlands Honda and ask for Wayne Thompson. Wayne made the process easy and exciting. With his help, I was able to overcome the hesitations first time buyers can incur. I have had the vehicle for a few months now and I know I made the right decision. Plus, it makes you feel good when you return for services such as an oil change, they still remember your name.

harrisonbenita

Jun 4, 2014

I came in on yesterday 5/30/14 with very low expectations of leaving with a Honda. I was thinking to myself, this is a large dealership that doesn't have time for a lil small buyer as me. However, from the moment I left my truck, I was greeted with an amazing smile and a firm hand shake from Dwayne Smith. He never made me feel obsolete and worked with me step by step until I felt comfortable enough to purchase. He showed me several vehicles and when I felt it was impossible, he introduced me to Chris Alston. Chris treated me so much like family until I gave him the nickname "Uncle Chris" lol! Together these two hardworking men presented me with a car and a deal that was truly unbelievable!!! Lastnight not only did I purchase my very first Honda, I met an amazing team that I now respect and appreciate.There is No Other Dealership or Group of Salesmen I would refer other than this team, whom I purchase my 2011 Honda Accord from!!Very Happy Customer,Benita Mccullum

renrondeau

Jun 2, 2014

Wonderful dealership easiest buy I've ever done. Super great experience our salesman did a wonderful job showing us everything so patient and not pushy. I will buy again from midlands honda.

1HappyPilotowner

May 31, 2014

I bought my Honda Pilot Touring from Midlands Honda a few weeks ago. My husband and I had been looking for a Pilot for the last few months. One finally popped up on Midlands Honda website. We knew we had to jump on it quickly. The price was just what we were looking for in a Touring. When we arrived at the dealership the sales associate Claude Patterson was excellent. He greeted us professionally, and immediately brought the truck around for us to see. He even accommodated my 2 kids. I had questions about a week later, and Mr. Patterson customer service was on point. I would recommend anyone to Midlands Honda.

happyhondaowner09

May 27, 2014

I have purchased my last 4 cars from Midlands Honda, of those 4, Claudette has sold me 3 of them. She is always so friendly and welcoming. Her customer service is by far the best I've seen in any dealership. She makes sure you understand what you are purchasing and ensures you are absolutely in love with the vehicle before you leave the lot. I will definitely continue to come to Midlands for all of my Honda purchases because of her.

jhall3sc3

May 27, 2014

I would never recommend buying a pre owned car from Midlands Honda. I purchased a 2002 Grand Cherokee with 131,000 miles approximately 4 weeks ago. I was looking for a dependable car for my 16 year old son. I test drove the car and did the routine maintenance check such as AC, Tire Tread, No check engine light, etc. I asked the sales person Claudette, about the inspection process on the vehicle. It was explained to me which sounded as if it was thoroughly inspected. I agreed to purchase the vehicle and told Claudette I would pick up the car the following day at noon.I asked for the routine wash and for the car to be filled up.I then followed up the following morning and asked for the car to be ready, cleaned, and filled up.Upon arrival, the car was washed but had very little gas.The car mats were also missing.I asked Claudette about the gas and I was told the policy was a $20 fill up max was allowed on used cars.I was also told the car mats were thrown away.She was able to find me some temporary mats to use, but I had to fill up the car so I could get the car home.I felt as if I had to constantly push the envelope to get anything done.The loud music was blaring through the dealership as well, so it did make it hard to even hear or think when purchasing the car.I wish I could say the experience got better the next few days, but that was just the beginning.The next morning when driving the car, the check engine light came on.I called Claudette on her cell phone and told her about the check engine light.She told me that she was off that day and to call service.I called the service department and they told me to bring it in.I brought in the car and the service manager he would read the check engine light and they would take care of the issue, since I just bought the car the previous day.I dropped off the car and received a call that evening explaining to me the car needed to go to the Jeep dealership since they could not work on it.I was told not to worry about the issue, that Midlands Honda would take care of it.The following afternoon I received a call from the service manager, telling me that the car was still on the lot and they decided not to fix the Jeep and I needed to call Claudette or the General Manager if I wanted further assistance.I took their advice and called both parties.Guess what, never got a call back, and to this day, have still not received a call.No, thank you, no follow up call from Claudette or the GM on how the car was running or even a courtesy call. I have now owned the Jeep for almost four weeks and have spent over $1500 in repairs. I guess next time I will have more luck buying a newer car and save the hassle. I have owned more than 11 cars in my lifetime and this is the first and last time I will ever purchase a car from Midlands Honda.

Ashley C

May 25, 2014

I am completely amazed by the professionalism and excellence of my car salesman Dwayne Smith. He immediately greeted me as I walked into the dealership and helped me throughout my whole trade in process. I wasn't really looking to trade in my 2011 Honda Accord. But after working with him for about 2 weeks, I was finally convinced. He was able to work with me and get me into a brand new 2014 Honda Accord EXL with navigation. I am completely satisfied with my purchase. As an active duty military member, I can say that I was very well taken care of and felt appreciated for my service!!! I definitely would recommend anyone to stop by and see what all Midlands Honda has to offer.

pfarquar

May 24, 2014

I am a very senior citizen and have dealt with many, many car dealers. My experience at Midlands Honda was the most pleasant by far. Ms Claudette Green, the Customer Service Specialist with whom I dealt, was cheerful, knowledgeable, and a credit to the dealership and her fellow employees. My thanks to Midlands Honda for a "Hassle Free" experience.

Marines1207

May 23, 2014

Upon arrive at Midlands Honda, we were greeted by Jack Witty. Jack was very helpful in our search for a 2014 Honda Odyssey. He helped us in getting the best deal possible. The finance department was also wonderful to work with, as they were very patient with us having our 2 small children during the process. All of the staff at Midlands are very friendly and I would recommend them to anyone looking for a great deal on a Honda!

agmmurphy

May 21, 2014

We were excited about purchasing a 2014 Honda Odyssey. This was a big deal because we aren't typically "new" car buyers. However, we had done plenty of research and decided the purchase of this car would be a wise and practical decision. We were extremely pleased with the service we received. Our salesperson, Charles Green, was professional and knowledgeable. Everyone we dealt with at the dealership was more than friendly and they worked hard to get us the best deal possible. We actually live 30 miles closer to another Honda dealership, but the service at Midlands Honda far exceeded that of the other. Definitely worth the drive!

pmauldi

May 21, 2014

This was my first experience at Midlands Honda. Upon arriving, I was instantly greeted by David Outen, Sales and Leasing Consultant. I explained the type of vehicle I was interested in and David immediately went to work to accommodate my needs. A few short hours later, I banged the gong with the purchase of my new Honda CR-V. Superior customer service from sales to finance to delivery. Midlands Honda rocks!!!

ppeake

May 19, 2014

This is my second vehicle that I purchased from this dealership they're great people they will go above and beyond to help you I would highly recommend this dealership for your next purchase

Annoyed Customer

May 19, 2014

I took my car for some diagnostic work and it was the worst experience I have ever had at any service department. They kept my car for two days and couldn't tell me exactly why my car was shaking and driving rough. They said it was one thing and it should fix the issue. I paid for the repair and it still didn't fix anything. It actually made it worse. Then they said it was something else. I got fed up and asked for my car back. Then I checked under the hood later on and saw that the mechanic left a part off my car and then he broke something. They put the part back on my car, but told me that my part was already broken. Which is a lie. They said they will try to find a replacement, but the part is discontinued. I will never give back to this dealership. I finally got my car fixed by going to Auto Zone and there was a mechanic there who told me exactly what was wrong with my car. The part was only $40 and took less than 10 minutes to fix.

bbpugh45

May 16, 2014

I purchased a Honda Accord from Midlands Honda after test driving many mid sized sedans. I love my Honda and am so glad I chose Midlands Honda. Everyone there was very professional and I have recommended Midlands to all my friends and family.

scca9797

May 11, 2014

Took in my 2013 Honda Ridgeline Sport Pickup and exchanged it for a 2014 Honda CR-V. Everyone was very helpful and the process went smoothly. Very pleased with the overall experience.

Wade

May 10, 2014

Beware of Midlands Honda. If you are looking to purchase a Honda please do not consider Midlands Honda. I purchased a car from Midlands Honda three weeks ago and it has been a nightmare. I am now having to proceed with legal help to get what they promised and to recoup what they charged me over the advertised price.

janecart

May 10, 2014

This Dealership is the best in the south! I drove from Shallotte, NC to purchase my car. I did all my research on line and picked my car out on line. I talked to other salesmen at East Coast Honda in Myrtle Beach,SC and Lumberton Honda in Lumberton, NC. East Coast Honda was not interested in making a deal and the salesman at Lumberton Honda, when I told him the deal I was given at Midlands Honda, suggested I buy my car from there! So I did! It was the best decision I ever made. Oh, and Stevenson Honda in Wilmington, NC never called or answered my email. I didn't want to make the 2 1/2 hr drive, but when I got there I was glad I did. Everyone treated me ,my daughter and grandson GREAT! My grandson wants to go back today to play golf. :) I was told that the deal I was given was a "bait and switch". It turned out it was... FOR THE BETTER! I was not expecting backup camera or the Bluetooth. But I got it FOR THE SAME PRICE THEY ORIGINALLY OFFERED! It was the best decision I ever made. I am truly happy with the car and the deal I got. Andre' Lewis didn't get to complete our deal because he had kids graduating... He was where he belonged. I didn't get to meet him but the rest of the team did an awesome job. I will by my next car there in 10 years. I know they will be there. Look up Andre' Lewis for your next car! You wont regret it!

Wade11111

May 3, 2014

Feel free to contact me at wwiseatsc.rr.com about the very disappointing experience I am having with Midlands Honda after purchasing a car from them on April 16, 2014. Too many details to post here but an experience you want to know about before you purchase a car from them.

mudedan

May 2, 2014

Andre was great and never felt pushy, didn't pressure me, and was patient as I looked over the vehicle. Dwayne was great and also patient when going over the features, answering questions, etc. I would gladly work with them again in the future.

LocalCarBuyer

Apr 30, 2014

This dealership had the vehicle I knew I wanted after much research, at a reasonable price, and was willing to give me what I wanted for my trade. It had a clean Carfax, etc...but the check engine light came on promptly after leaving the dealership. First, Chris Alston tried to tell me the light was on because the detail guys had just hosed down everything to clean it. Ummm, No. I opted to take the vehicle to Auto Zone down the road for a quick diagnostic - which discovered a code for a fuel system sensor and something with a vacuum being idle. This isn't a "huge" deal that would leave you stranded on the side of the road, but who wants their check engine light constantly coming on and possibly masking a more serious issue in the future??? Not me. I took my vehicle to TWO real mechanics to be sure of the issue and the severity of it since we had travel plans coming up.TWICE I took the Mazda back to this dealership's service department to fix the problem, they even gave me a loaner vehicle for several days, but here I am 4 weeks later - CHECK ENGINE LIGHT STILL ON.This issue affects the gas mileage of the vehicle and the dealership had offered to reimbursement me with a check for fuel costs, but I just wanted my car fixed. Now I wish I would have taken the money to get a real mechanic to fix the problem! We will not be returning to this dealership and caution anyone from using their Service Department. The Sales Team was extremely kind and seemed to genuinely want to help, but obviously a mechanical issue is out of their hands. Maybe their Service Department is simply better qualified for routine maintenance and should not have been attempting to fix a real engine problem. I would have preferred honesty over wasting my time.

sharonharms

Apr 25, 2014

My wonderful experience at Midlands Honda was a day to remember. I came away with the exact deal I wanted - payments to suit me, and a great interest rate. These people know how to treat customers right. I will recommend Midlands Honda to all my friends!

adriennec

Apr 24, 2014

Wow!!!! Our experience was top notch! Inspira was very friendly, inviting and very knowledgeable on the vehicles/technology. Her professionalism was beyond reproach. We feel like a part of the family. Thank you for your patience, candor and commitment to us. Inspira Smith and Chris Nimmons both provided exactly what was promised...excellent care!!! Pure satisfaction. We will not hesitate to refer our friends to you. Respectfully,The Wilson's

anwiseman

Apr 16, 2014

I have given Midlands Honda all 5s, specifically Inspira, because I felt like we received the best deal with the best customer service possible. Everything that we asked was answered in a respectful and timely manner. You could tell that they wanted our business and that it was important to them to give us the very best they had to offer. We came in later in the evening around 6:30 and they were willing to work with us past close to get us the best deal. Inspira and the Honda team made sure our vehicle was clean before we ever left even though it was time for those guys to leave. Thank you, thank you, thank you for everything -- we love our CRV!

Lynette32tara

Apr 9, 2014

This was my first time dealing with Honda and the experience has been outstanding. My salesman Dwayne Smith did an excellent job in finding me the car that I wanted in the right color. Midlands Honda was the only dealership in the midlands area that had an affordable price for a new accord. The customer service and friendliness of the staff was outstanding.

bwillpower

Apr 7, 2014

I never bought a Honda vehicle before until now. After my experience I will say that I am now sold...I don't think I will ever buy another Dodge or GM vehicle ever again. For one I never been in a car facility like this one before. The 2014 Honda Civic series vehicles are brilliantly engineered. Best of all Ms.Claudette Green my sales woman really knew the vehicles very well and was able to understand my needs. Both the business and financial officers were able to work with me on a deal like never before. Without a doubt this was the best car buying experience I have had now thus far....Go team keep up the good work...Sincerely Benjamin Williams

hooleyo

Apr 6, 2014

I sent an internet inquiry for a Jeep Grand Cherokee within 10 minutes got an email and a phone call from Dwayne Smith. As a female buyer, it is often difficult for salespeople to take me seriously, and throughout the entire experience Dwayne was extremely courteous, respectful, and made sure I was comfortable with the process. He introduced me to the mechanic that worked on the Jeep as well as the service manager and other salespeople so whenever I came in, I felt right at home with familiar faces. I found an issue with the vehicle that I wanted fixed before I agreed to buy and the sales and service managers were very quick to make sure the work was completed and to my satisfaction. I didn't feel pressured to make a decision until I was ready and satisfied. I also enjoyed being able to watch a movie while I waited for things to get completed. I highly recommend Midlands Honda if you are in the market. They will definitely take care of you and make you happy!

rafhondamidlands

Apr 3, 2014

Through Honda Midlands, I am now enjoying my first car here in the US. Ms. Claudette Green and Manager Ron Morrison has been of great help to me and because of that I would like to express my gratitude.

QueenKita

Mar 28, 2014

I worked with Andre and he was professional, courteous and knowledgeable from start to finish with my purchasing process. They really really helped me out a lot. The manager and finance manager. I would recommend this dealership especially Andre. I had a wonderful experience and I truly thank and appreciate him.

blackice4521

Mar 25, 2014

Well, whenever I go to midlands Honda, I never know what to expect, and I surely was not expecting to leave with a 2014 Accord...Honda wanted the used car I had, and my sales consultant, Claudette, said she would be able to get me into a 2014 Accord.. I arrived, she asked me what kind of car I would be interested in, and then showed me all the features of the 2014 Accord, and even took me for a test drive..I was truly amazed at the new features, and how fresh the newer models was.. The car was awesome, I couldn't see anyone passing that opportunity up, we talked, I was presented with some numbers at first I couldn't work with, but they really wanted to see me get this car, and was willing to work with me wholeheartly with something I could manage...The experience at this dealer was great..service was fantastic, employees were very friendly, and it was a very lively atmosphere. I tell you, they want to work with you and make sure u leave there happy, and I definitely was, with my 2014 Accord that I can keep for years to come. Big shoutout, and extra thanks to Claudette Green and crew, for making me feel important, happy, and giving me a chance to live a dream..I love midlands Honda and will recommend it to everyone!!!!

jerzygurl37

Mar 24, 2014

Claudette made my purchasing experience one that was smooth, time effective and smooth. She is always very hospitable and provides the one on one customer treatment that means a lot. She is the reason I continue to do business with Midlands Honda.

smathis08

Mar 20, 2014

My experience at Midlands Honda was the best I've ever had. Even after buying the car if I had any questions all I had to do is call and he would be right there to answer them. In the next three years I plan on trading my other Honda in and I will sure ask for Dewayne Smith.

smidge

Mar 17, 2014

This is the second car I have bought from Midlands Honda and I have again been very pleased with how they handled the sale. The salesman was very personable and made sure I got the car I would be happy with. He listened to my needs and was very helpful. I am very satisfied with the whole purchase.

Charles

Mar 6, 2014

I was looking to lease two '13 Honda Fit Sports and started process online. Chris Shuler (internet sales manager) and Travis (sales manager) both offered outstanding service, responsiveness and pricing. I live elsewhere and ended up paying a higher price to lease locally rather than Midlands, only because I couldn't work out logistics on my end. I highly recommend Midlands to anyone looking for a new Honda...

nehajaggi

Feb 28, 2014

Dwayne was AWESOME!!! Wonderful Customer Service when I bought the car! He took care of everything and even took care of everything when I went back with a problem!!! Would highly recommend Dwayne to anyone. Hopefully we will be back to work with Dwayne on another car in the near future!! Have had a wonderful experience with Midlands Honda and plan on staying with them for a long time!!

rjustice67

Feb 24, 2014

I would just like to tell everyone that is looking to buy a vehicle new or used that they should consider visiting with the the folks at the Midlands Honda dealership, most especially sales associate Inspira Smith. She is warm, friendly and has a wonderful personality but most of all she knows her stuff and she knows Honda!!. My journey to buying a Honda Odyssey began with a follow up telephone call from Inspira Smith inviting me to come into the dealership to see if they could meet my needs. They certainly met my needs and then some.Inspira introduced me to Sales Manager Steve Goldstein and he is absolutely one of the most interesting and wonderful individuals I have met in a long time. He and Inspira sat with me for a while just talking about family, life and things in general and at the same time we toured the facility; it is awesome. They have a putt putt golf, theater room, arcade room for the kids as well as the grown ups. My real reason for writing this review is to tell anyone that is looking to buy a new or used car and especially if you are looking for a Honda to please do yourself a big favor and take a few minutes to visit with Midlands Honda. I can almost guarantee you will be happy that you did. This has been by far the most rewarding car buying experience I have ever had in my lifetime.Thank you Inspira for your help and hard work and most especially for going back through all of the features again with my wife the next day. I wish you all the best and I am coming back to see you with my daughter and son-in-law for a new or used Odyssey, this coming week. So get ready!

RonChilds

Feb 11, 2014

We just purchased a Honda Accord. It was a great car buying experience! No pushy salespersons, but instead, they took their time explaining the car and its features and walked us through the process very professionally. Charles Green, our salesperson, was superb and I highly recommend him to other perspective buyers. He knew the car and its many capabilities thoroughly.

JFran

Feb 6, 2014

This by far has to be the best dealership experience I have had in a while. The sales representative was very informative and accommodating throughout the entire process. Most certainly would recommend Midlands Honda's Claudette Green when inquiring for your vehicle. Their customer service and quality of work is extraordinary, hence why I ended up purchasing the vehicle.

irene2014

Jan 28, 2014

The experience was incredible I felt important they took the time to show me multiple cars and they really worked with me on the price. All in all I was very satisfied with my purchase and the service. I will definitely recommend Midlands Honda to all my friends. Two thumbs up.

Joanne McDonald

Jan 26, 2014

Andre Lewis, our salesman at Midlands Honda was courteous, professional and extremely helpful! He was a pleasure to work with. I purchased a 2014 Honda Accord EX-L. They had a very good price on the car, and had the car ready for me that night to drive home. We also appreciated the fact that Midlands has a very nice area for the kids to play or watch movies which help occupied the grandsons while we looked at and bought the car. Update: Watch out - this dealer puts vanity plates on and puts three damaging holes in the front bumper without asking if you want it or not. If you take the plate off you have three ugly holes in a brand new car!! I don't think it should be up to me to pay to have this repaired. And when you call the dealership to talk about the problem they don't return your calls. Once you're out the sales door that's the end of you. I would have given this dealer 5 stars the first day I bought the car but now will not.

hondacoupe11

Jan 23, 2014

This was my first time every purchasing a vehicle. I must say my experience was AMAZING!! Travis the sales manager was great. Claude the salesman was awesome. I wasnt pressured into something I didnt want or couldnt afford. Being a young lady sometimes people in the sales world try to take advantage of you. That was not the case at Midlands Honda. Everyone was friendly and personable. I felt like family. Lets not forget the GREAT deal I got on my 2011 Honda Accord Coupe EX. I probably hugged them 10x a piece. I will never shop at another dealership again. They have won me over for life. I recommend Midlands Honda to everyone. Just go see Claude and Travis. They will get you right!

ilissab

Jan 23, 2014

If you are looking for a car new/used check out Midlands Honda and ask for Inspira Smith. She's awesome and does everything possible to make sure you drive away with the best vehicle and deal possible. Midlands Honda has one of the most pleasant teams I've ever met.

Astrosrc

Jan 22, 2014

I purchased a 2014 Honda Accord at Midlands Honda this past weekend and had a very good buying experience. My sales person, Dwayne Smith was friendly, knowledgable and accommodated my schedule. I had done my research, told him what I wanted to test drive and since I knew the fair price going in, we were able reach an agreeable price quickly. I spent less than two hours at the dealership, because they prepped the car while I did the paperwork. The business manager worked through the financing without being pushy about extras when I told him what I wanted. All in all a good experience and I would recommend this dealership and Dwayne Smith.

vabchus1

Jan 21, 2014

When we think of purchasing a vehicle, what usually comes to mind are insincere sales people. We encountered none of those types at Midlands Honda. We can sincerely state that we had a most enjoyable experience at this dealership. Yes, it was business, but we felt at ease in the truly friendly atmosphere there. Sales Mgr. Steve Goldstein sat and chatted with us, sharing about his family and some most interesting people in his life, and when we left, we felt as if we've known Steve for years. Inspira Smith is simply sweet and charming, which enhances her knowledge of the business she is in. She knows her stuff. Steve and Inspira showed us the fabulous amenities provided for customers - mini golf course, video games, movies, hot drinks - truly a relaxing, fun place to wait. This dealership has a tradition of sounding a gong each time a vehicle is sold. Just a nice touch.In summary, storing memories of car buying experiences is not our habit, but we will not forget this one.

Knk12388

Jan 15, 2014

I had such a great experience at midlands honda all thanks to Dwayne. Everyone there treats you as of you were family. I would highly recommend this dealership to anyone looking to buy a car!!

Lemont

Jan 15, 2014

We were on a schedule and Andre working with us to make sure we got the deal done in the time frame we needed. In addition he spent a great deal of time with us going over the technical aspects of our new CRV. He was very Knowledgable of the capabilities and features of the vehicle and was patient with us when we had questions. Andre provided us with outstanding customer service.

Asiakelley

Jan 14, 2014

I had the best experience. As a first time buyer of a car I did not feel like I was being taken advantage of. Just about everyone was friendly.

Shapear8

Jan 10, 2014

I've been looking for a car for the past few weeks now and as a previous Honda accord coupe owner, I decided to call Midlands Honda. I talked to Andre Lewis and decided to make an appointment to look at a new 2014 Honda accord. The next day I went in and from the start everyone was very friendly and welcoming. Andre and I looked at the new accord lx and took a test drive, after we discussed my basic needs. The car road very smooth and catered to all my needs such as safety five star rating, none v6 engine and most importantly size. I next was introduced to the manager Steve who was also very informative and friendly. After figuring out my trade value and everything else, I went home and talked it over with my family. The next day I came back and closed the deal with Andre on the 2014 honda accord lx, and I couldn't be more happier. I definitely recommend this dealership to anyone looking for an amazing car and excellent service. Please go in and ask for Andre Lewis.

nickswifey2010

Jan 9, 2014

The experience at Midlands Honda was such a smooth process, my husband and i needed to make a decision on a trade-in. The information we received was informative and not pushy; which allowed us to make a wise decision. After deciding to trade in our 2011 accord for a 2014, Dwayne was so patient with ME!; I had to have black exterior and black interior!!!! I can honestly say he went the extra mile, found a black on black accord in transit and i was one HAPPY woman!!!!! Thank You So Much!!!! This is my second time using Midlands and I have never had a complaint! Thanks Again Dwayne!

Emswayne

Jan 8, 2014

I would recommend this dealership to anyone! I went in without the intent to buy a car and came out with a new one. Dallas and Larry helped make my dream of owning a new car possible!!! A huge weight has been lifted off my shoulders now that I have a reliable car! Thank you again! I know that I can count on y'all for anything!!!

lynnstogner

Jan 5, 2014

Claudette and Chris worked hard for us. They listened, encouraged us to take some time making our decision, and bent over backwards to get what we decided on. I would recommend Claudette to anyone. She impressed the heck out of my husband with her work ethic and knowledge and that is hard to do!

JoanneMcdonald

Jan 3, 2014

Andre Lewis our salesman at Midlands Honda was courteous, professional and extremely helpful! He was a pleasure to work with. I purchased a 2014 Honda Accord EX-L. They had a very good price on the car, and had the car ready for me that night to drive home. We also appreciated the fact that Midlands has a very nice area for the kids to play or watch movies which help occupied the grandsons while we looked at and bought the car.Update: Watch out - this dealer puts vanity plates on and puts three damaging holes in the front bumper without asking if you want it or not. If you take the plate off you have three ugly holes in a brand new car!! I don't think it should be up to me to pay to have this repaired. And when you call the dealership to talk about the problem they don't return your calls. Once you're out the sales door that's the end of you.

elizabethlimehouse

Jan 2, 2014

I had done my research on what type of crossover I wanted to buy for 8 months. When I decided the time was right, I visited 3 other Honda dealerships, 1 that was in Columbia, SC, 1 in Charleston, SC and 1 in Charlotte. None of the Sales Agents listented to what I wanted. They were pushy in a slick way. I requested 5 things. I wanted a Honda CRV, it had to be Black, it had to have an auxillary input, alloy wheels and my montly payments had to be under a certain amount. I contacted Midlands Honda and initially spoke with Chris Shuler. When I visited the dealership, I met with Chris Shuler and Chris Nimmons. They were both very friendly and they LISTENED to what I wanted. They didn't use any sales tactics that were slick or annoying. Their Customer Service was excellent. Midland Honda has a very nice atmosphere as soon as you walk in. You are greeted immediately, everyone is beyond pleasant and ready to help. I was given an excellent price which made it easier for me to get a Protection plan which is what I wanted. The CRV actually had more features then I asked for. My overall experience at Midlands Honda was EXCEPTIONAL. I would recommend this delearship to anyone in Columbia.

joyneems

Jan 2, 2014

This was my first experience with Midlands Honda and it will NOT be the last! I have not stopped talking about this place since we left yesterday. I saw their unbelievable prices online, called and closed the deal with pickup the next day. I purchased a 2014 Honda Accord EX-L V6. Driving from NC to deal with a dealership like this was a wonderful experience. I will do it every time I am in the market for a Honda. Their customer service was beyond excellent and began as soon as I walked in the door. Every single sales person greeted me, even though I already had a sales person I was dealing with. The management team was hands on throughout the process, which was very impressive. This place works like a well-oiled machine. They leave no stone unturned when it comes to service - their prices beat anyone by thousands, unlimited lifetime warranty at no cost to me, photo with my new car, and the opportunity to hit the huge gong in the front lobby once my deal was complete was fun! I received a COMPLETE education session on how my car and technology works, and the follow up was exceptional. I was impressed that Andre came in on his day off to make sure my pick up went smoothly. I enjoyed you all - Andre, Steve, Goldie and Jesse - you made my new car experience amazing! Thank you.

Jerame

Jan 1, 2014

Inspira was AWESOME! She gave me great leadership and guidance! Inspira has a passion and love for her job when it comes to helping her customers. She helped me from the moment I entered the dealership doors. Inspira sat with me throughout my whole process from beginning to end! She is a great asset to the Midlands Honda family! I am very glad I had the oppertunity to meet such a passionate individual! I would HIGHLY RECCOMEND Insipra! She is AWESOME! I drove from Charleston to Columbia and left with my brand new 2014 Honda Accord Sport! Thanks Insipra, keep up your great work!

kiran

Nov 22, 2013

scheduled for a major 60,000 miles service, they kept the vehicle for a whole day,charged 400 $, and forgot to do a oil change, we found this out on our trip to Washington d.c. when the maintenance minder turned on.we had to stop over and get the oil change done at a service outlet, where we were told that the engine oil was running low and no recent oil change was done. when we confront the service team one of the service guy wouldn't even let us talk to the service manager and was non-chalant about it , saying that they forgot to reset the gauge, i just wonder what else was forgotten.

diduswrong

Nov 11, 2013

We had been searching for a car for our sixteen year old. We found a used accord online at Midland's Honda. We spoke personally with their salesman, Dwayne. We asked specific questions about the vehicle including condition of the tires, wear and tear of the vehicle, what problems (cosmetically and mechanically) did it have- in addition to numerous other questions about the vehicle. We agreed on a price, I put down a deposit and I was going to drive to Columbia from Savannah the next day to purchase the car. When I arrived the car he showed me did not look like the car I saw in their advertisement. The car I saw was missing a hubcap, the other hubcap was torn, the pain on the hood was peeling off, there was rust all over the hood, the back of the driver's seat was ripped and the stuffing was coming out. The pictures they had online did not show any of the damage I just listed. When he opened the hood the engine had obvious rust all over it. I was given a ride to Columbia by a friend and then I was going to return to Savannah with this vehicle. I had to call and have my husband drive all the way to Columbia to come and pick me up. This was a case of bait and switch. I spoke to 2 other people at the dealership that day and no one was helpful or even apologetic about their gross misrepresentation of the vehicle. The owner, Greg Nalaweja would not return our phone calls. We had to continuously call until we caught him in the dealership. He has been unprofessional and very rude to deal with on this situation. He did not even answer all of the emails we sent to him. I plan to contact Honda Corporation and the Better Business Bureau to let them know about the unscrupulous practice at Midland's Honda. I don't want this to happen to anyone else.

John R

Aug 28, 2013

We have purchased two cars from Midland Honda and have always had them serviced at the dealership. They have proven to be accurate in their time for repairs and pricing of repair. I believe I am receiving quality for my costs.

Pirates

Aug 13, 2013

I don't usually have repair and service work done at a dealership because the costs are too high and they seem to take too long to get things done. However, since we bought two cars at Midlands Honda all routine service has been done there, along with some repairs that were not related to the overall quality of the car. Their service department may be the best I have ever encountered. Their costs are generally competitive with others in this market and they get the work done quickly and reliably. Miguel and Johannes have both been very informative and helpful and they make sure you are kept abreast of any changes to your car's status through the process. couple that with an outstanding waiting area for those times when one waits for the repairs to be completed and that is a winning combination. I intend to continue to allow them to take care of our vehicles and will definitely purchase from Midlands in the future.

Happy customer

Aug 11, 2013

Recent repair on my vehicle's A/C unit temperature gauge. Service was great, service advisor did an excellent job of keeping me abreast of the repair process. I would certainly recommend Midlands Honda to my family and friends, based on this recent visit.

jesamb001

Aug 10, 2013

Mr. James Pratt is very professional and knew his business. He was able to meet my budget price for the vehicle I wanted to purchase and I thank him a lot. The whole exterior and interior is great! Mr. Pratt did a awesome job! The other salesmen were very friendly with us also, which made me feel that I made the right decision in purchasing a vehicle with the Midlands Honda. Thank you againKim QuattriniHappy Customer

Honda1429

Aug 9, 2013

Lionel was friendly and was able to get me a very good price on some Michelin tires (which I hadn't planned on buying when I went in for an oil change). He stayed in touch with me throughout the waiting process and represented the dealership with class.

Jennifer

Jul 29, 2013

I recently purchased a 2011 Ford Edge from Midlands Honda and had a wonderful experience with this dealership. I found the vehicle online, contacted the dealership on my way there. They had the vehicle upfront and waiting for us when we arrived. Our salesperson, Chris, was kind and extremely patient with me during our test drive as I had a challenging time navigating the new technology. All of the staff at the dealership were friendly, attentive, and professional. We were treated like family throughout this experience, which is rare these days. I would recommend this dealership to anyone looking to purchase a new or used vehicle. Midlands Honda is now our family dealership!Thank you Chris, Joe and all of the Midlands Honda staff!!!!

Angry

Jul 6, 2013

The experience with this dealer began with an inquiry via email about a used vehicle from their inventory. At least a week prior to the visit, the initial contact was to ensure the used vehicle was available. I was told it was still available at that time and so an appointment was scheduled for the next weekend. The day before the appointment, I called the salesperson from my initial contact to make sure the vehicle was still available, to which the reply was yes. Mind you, this dealership is at least 75 miles away from our current home, so I wanted to make sure we didn't waste a trip. We arrive at the dealership the following afternoon, the salesperson was busy with another customer. So we waited in the lobby for a few minutes when the sales manager stopped and asked if he could help with anything. I told him we were there to test drive the used vehicle they had for sale. He said they sold the vehicle the night before. I became livid. We didn't get so much as a quick phone call or even an email stating the vehicle was no longer available. They were real quick to say they surely have something that could work for us...but I was not interested in a Honda since my quest was for this other vehicle. Of course they didn't have anything on the lot I was looking...so I left disgusted. I essentially wasted an an entire afternoon and $40 of gasoline for nothing. They repaid me by saying these words..."I'm sorry". I'm sorry doesn't put gasoline back into the vehicle we drove in and not to mention the missed opportunity I had to visit any other dealer. It was a pretty sure thing if the vehicle was actually available and the test drive was OK, we would have bought the vehicle that day. I will never ever recommend Midlands Honda because of their poor customer service.

C.F.

Jul 4, 2013

My girlfriend and I are (still) trying to get her into her first car and Midlands was one of a handful of dealerships still open on Independence Day, so we decided we'd check them out. The first salesman we met was wonderful. A little quiet, but funny, nice, and genuinely seeming interested in getting her into a car she was satisfied with. Then, here comes the sales manager, who reminded me all too much of Danny DeVito's character from Matilda. We're not very well established, only 20 and 22, and understood that our options would be limited, but he took that to the next level. He insisted that my girlfriend purchase a Kia SUV that got 16 miles to the gallon, had scratches up and down the side, was muddy, and had tears in the interior. We were not impressed. Nevertheless, until we were ready to leave, he insisted that this was a "golden opportunity" for us, and that if we tried to shop around, our credit would be so affected by it being looked up that we wouldn't be approved for the car anymore. Finally, he showed us 2 more cars, one of them we were actually interested in until we saw the payments that amounted to 20,400 dollars for an 11,000 dollar Toyota. Again came the "golden opportunity" rant, where he continued to talk down to my girlfriend as if she was his child, very, very much implying that if we didn't take this car, and if we shopped around, we wouldn't be able to be established and wouldn't get another car any time soon. When she mentioned her grandparents cosigning to lower the payments, he asked "why bring your grandparents into this?". The feeling I got was, "How am I going to take advantage of you with mature, protective adults around?". It was generally sickening. Again, first guy, Chris, was wonderful.

Andi3563

Jun 26, 2013

Charlie is an excellent salesman. He was very friendly and cooperative. We really appreciated his service. Once again we thank Charlie for being an outstanding salesman and for all he did to keep us inform about what was going on when we were waiting to get the car. Even now hes still helpful when I need to ask him something pertaining to the car; hes a great guy.

Ptsmama

Jun 25, 2013

Andre Lewis is an awesome sales rep totally committed to his customers! What a great buying experience--all the staff was very friendly and I was pleased with what I got for my trade and the price I paid for my vehicle. Andre went above and beyond to put my family in the car we wanted. Will definitely recommend him, and dealership, in future!

LeslieFoster

Jun 15, 2013

I first visited Midlands to "check OFF" a Honda CRV as I did not expect to like it and yet knew it was a solid contender in the smaller SUV field. Dwayne Smith assisted me and was extremely polite and helpful - not at all pushy. I was very pleasantly surprised that I DID like the Honda CRV and the options that were provided, etc. I went home to think it over and intended to look at a couple of other small SUVs. I decided quickly that the Honda CRV was what I wanted and called Dwayne and said I was returning. He arranged for me to get an internet quote as this is his domain at Midlands. He quoted me two choices of vehicle and when I returned, we looked closely at these two. I also met with regular salesperson and we discussed leasing a basic CRV. He would have to order the color I wanted. Again, I went home and thought it through. I called Dwayne, returned, and bought a new mid-range SUV. We were returning a leased vehicle and all the paperwork, etc. was easily taken care of. I appreciated Dwayne's help throughout and it was very enjoyable working with him. I was convinced that the price I paid was a fair and low price.

mandmmom

Jun 12, 2013

Raymond was very knowledgeable about the Honda CRV. He was pleasant and very patient with our many questions. We will definitely give him our business when we buy within the week.

Tony Chavis

Jun 11, 2013

I truly enjoyed my last visit. The facility seems welcoming and the staff is very pleasant.

torran5

Jun 9, 2013

Great customer service! Friendly staff! Would recommend to anyone in need of car services.. Charlie did an excellent job as a salesman he was very knowledgable of the business and vehicles on the lot

luckyduck

Jun 2, 2013

I emailed the dealer and got an quick response. When I arrived car was ready for a test drive, salesman answered all my questions. I got the car at a good price.

Judyhen

May 31, 2013

I bought a new honda cr-v from Midlands honda. I had the best experience I have ever had buying a car. I met Soto when I drove up and he was very polite and easy going. He was never pushy and he made sure that He got all the best options for me. His attitude was that he was there to serve the customer and make sure that they were informed and happy with their car. He was so patient to explain all the technical things about the car even setting up the Bluetooth for me. We took the car out and test drove it with Soto and he told us everything about the car. Next we talked numbers with Jesse Reeves the sales manager. He was such a nice guy and he worked with us until we reached a number that we could both live with. I enjoyed working with them and think that they are top notch in my book.

Joshua

May 28, 2013

I've bought two new Hondas in 15 years, and never taken them anywhere else for maintenance;always great work done. I always get helpful, courteous customer service.

Erica.werts

May 24, 2013

We had GREAT experience working with Mr. Andre Lewis. He regularly provided updates on vehicles matching our needs and shared advice on what makes Hondas such great automobiles. He was a pleasure to work with and would work with him again for my next vehicle purchase.

damunsk

May 20, 2013

I had a great experience working with Ted Setzer. We were in and out with a great deal. Ted was very knowledgeable about the vehicle we wanted to purchase and went through everything step by step. I would highly recommend this dealership and Ted Setzer!

2011HondaAc

May 8, 2013

My experience with Midlands Honda was the BEST!!! I purchased a pre-owned 11 Honda Accord EXL. It every thing I wanted and more. I have owned serveral cars but honda is the by far the best. My salemans Mr Charlie Frazier put the icing on the cake. His customer service on a scale of 1-10 was a 20. He made sure that I was well informed on all the bells and whisles. He even call me to follow up and make sure I was happy with my purchase, and to see if there was anything else he could assist with. THAT has never happend at ANY other place I have purchased from. Three words Happy Happy Happy!!!

Airpower99

May 8, 2013

The sales team at Midlands Honda was outstanding. I was contacted immediately after I placed an online inquiry to set up an appointment. Upon arrival the salesman had the vehicle I was interested in ready to go. I was able to test drive, trade my vehicle, and purchase the new vehicle all within three hours on my first time to the dealership. I received a great vehicle (2013 Honda Odyssey Touring), and a great price. You can't go wrong with buying a Honda or purchasing it from Midlands Honda. This was one of the best vehicle purchasing experiences that I've ever had!

Braberry856

May 6, 2013

My experience was most pleasant. Charlie Frazier met me in the parking lot as I arrived. He listened to my needs, and he directed me to the Honda Civic that I was interested in. He presented my need to his superiors who then worked out a deal I could afford. Because I arrived late in the day, time came for the dealership to close; however, Charlie stayed with me for two additional hours until he completed "teaching" me all the ins and outs of driving the car. He was most gracious, most courteous, and never rushed through any of his instructions until he was sure I understood, and this was very nice for an old lady not very comfortable with computer-like dashboard requirements. A few days after my purchase, he called to see if I had questions or any problems. He gets 5 stars in my book! And Midlands Honda is tops, also!Marcia Bradberry

Khloe2012

May 6, 2013

Charlie Frazier is the most astounding salesman at Midlands Honda. His friendliness, extreme patience, and dedication is what I needed in purchasing my first new vehicle. I'm a new owner of the 2013 Accord! Thanks for your excellent service Charlie!!!!!!

BrendaC

Apr 21, 2013

I recently visited Midlands Honda with my niece who had purchased a Honda Accord on the previous day. To my surprise, I was so impressed with the professionalism of the entire office I ended up purchasing a Honda Civic! The application process was a breeze, as all options were thoroughly explained to me. I am 48 years old and have owned a few cars over those years; however, no other dealership compared to the car buying experience at Midlands Honda. Sincere appreciation to all those involved with my purchase. Thank you and God bless each of you.

MichaelLR

Apr 20, 2013

My experience with Nathan Edwards (one of your service advisors) was a comforting experience. He eased my concern about getting everything done that needed to be done to my vehicle. He took the time to check things out and explained to me in great detail what the problem might be. His respect and courtesy should be commended.

Wendy

Mar 30, 2013

Everyone was professional, the waiting area is nice, AND I got out sooner than I expected too.

2009 Accord Owner: Now a 2009 and 2013 Owner

Mar 28, 2013

Always a pleasant time going in for a routine service at Midlands Honda. Went in for a service and a salesman, David O., assisted me with information while I was just looking at the 2013 lineup. He clearly stated the facts about the vehicles and financial options. Next, I took a test drive and the rest was history. From the salesman to the floor manager to the sales manager everyone greeted me with respect and honesty. Truly an experience I would never forget. Thanks Midlands Honda

Ol Red

Mar 26, 2013

Repairs good. Too soon to know if oil leak is gone.

FutureRN

Mar 22, 2013

I came by Midlands Honda to get a look at the new 2013 Accords. I was thinking about getting a new car but was not sure which car I wanted. I already owned a 2002 Accord so I knew Honda was going to be one of my choices. I pulled into the dealership and started looking around. Soon after, Charlie, walked over and introduced himself and asked what car I was interested in purchasing. I told him the 2013 Accord and he went on about the trim levels and the new features the Accords had. I took a look at a dark blue EX trim and fell in love with it. Charlie allowed me to test drive it and I decided that this was the car for me. After completing all the paperwork, Charlie showed me how to work the features of the car. He was a big help. He seemed very knowledgeable and friendly. Charlie called several times after I purchased the car to see if everything was ok and if I needed any help with the features. I appreciate your help and great customer service Charlie!! Thanks!!

Austin

Mar 16, 2013

Very helpful staff, good price. We went in looking for a used car, but the price of a used vehicle (same model car and 2 years older) was only 3000 less than a brand new one. Was very surprised by the price of the used car considering it looked at least 5 years old from the wear and tear. However, the car we got was a great deal.

joyce

Mar 12, 2013

Immediately took my car in for an oil change and also advice me of other services that needed attention, but did not pressure me to have it done right then. Place was clean and all answers were given about concerns.

kmaize

Mar 12, 2013

I happened to be at Midlands Honda getting my 2010 Accord serviced. I new that the Accord had been updated and wanted to see the new 2013 model. I walked from the service side to the sales side and waited for an associate. Charlie was the first person to greet me. I didn't intend to buy a new car when I walked in that day, but I ended up leaving with a new Accord. Being a single woman, buying a car alone, I was a little nervous. I am so glad Charlie was my salesperson. I felt very comfortable with him. I believed that he was honest and genuinely concerned. He seemed to be a good person. Although impressions can be wrong, my impression of him was very big factor in my decision to purchase a car that day. Charlie was patient and worked with me. He did whatever I asked and made sure I was 100% satisfied. I don't plan to purchase a new car any time soon, but I would definitely recommend Midlands Honda to friends and family. I'd tell them to ask for Charlie.

ridlehoover

Mar 12, 2013

My experience with Andrea Lewis was totally satisfactory. He is very professional and tended to every detail. I will share his name with fiends.

Allen

Mar 7, 2013

Thanks for get my car in and out quickly and at a reasonable price. We have always got good service from Honda, they go the extra mile to keep your customers with a smile on their face.

Unsatisfied customer

Mar 7, 2013

Cars, staff, and facilities were great. However, the sleazy sales manager is in the wrong line of business. His treatment of work co-works and customers alike is appalling. I do not recommend buying from this dealership.

jb1983

Mar 6, 2013

I was very satisfied with the overall customer service I received... Dallas Jordan made sure we were happy with our purchase. I'm glad I stopped by Midlands Honda.

Kerri

Mar 5, 2013

I bought a vehicle here last month, and got a better price than any other dealership offered. That was the end of my good experience though. They failed to follow through on sending my registration, leaving me with a vehicle without a tag. When called about it, they had "forgotten" to put a note in my file about times to call that I'd specified as a night shift worker. They didn't attempt adequate communication ( like calling the other party, email, or snail mail), and I was left with a bad overall view of the dealership. I would have previously recommended them, but it seems that the moment the papers were signed, they could not have cared less about my satisfaction. The upside: The dealership was great for someone shopping with kids.

Alidavis

Feb 27, 2013

Recently became interested in trading in and purchasing a new vehicle. Charlie greeted me with a smile and eargerness to assist in helping me to understand my options. His knowledge of different vehicles, products, and incentives was EXTRAORDINARY! I had been to several other delearships and felt often rushed or pressured into purchasing a vehicle without such degree of knowlege about the it is that I was actuallly purchasing. Charlie was not just concerned about making "a quick sale" but more about meeting our needs, desires, and realstic perspective about my potential purchase. Although, I did not purchase a vehicle yet, I will consider no other salesman to work with other than Charlie. Professionalis, courteous, knowlegeable, and definately someone who takes the ease off the often indecisiveness in car hunting.

Aspj114

Feb 26, 2013

My sales representative seemed to be very knowledgeable about the car that I wanted. However, I wasn't completely satisfied with some of the service I received after I decided to make a purchase. This was not done by the salesman though.

Mococks

Feb 24, 2013

The salesman, Keith Sineath, made the experience a good one! He was very polite and HUMAN! The process took a while but overall I was happy when I left.

amanda735

Feb 21, 2013

The salesman (Charlie) that helped my husband and I select and purchase our car was super helpful and friendly. He was willing to answer any questions that we had about the car and even provided us with some updates that had been made to the car since my husband had previously owned a Civic. He was very helpful and even though we got there later in the evening the customer service was excellent! We would definitely recommend purchasing a car from this dealership and the next time we look to purchase, we will definitely return.

nick23

Feb 21, 2013

Charlie...Very friendly salesman, attentive to customer vehicle requests, excellent with follow-up calls but no pressure...certainly would recommend other customers to ask for Charlie as he will work to ensure you are satisfied with the entire car buying process. He makes the customer feel relaxed about the process of buying a car and puts you the customer first. I almost didn't buy from this dealership but Charlie made a courtesy call just as I was closing in a another deal and said "We have your car ready for you to pick up so I wanted to know when you were coming to pick it up". This comment caught my attention and made me take another look at a vehicle I was interested in. Needless to say I offered a price and they accepted and I drove away in a car that I actually wanted and feel I paid a fair price with an awesome warranty.

jamesm2013

Feb 18, 2013

Found a low mileage CR-Z on internet and salesperson (Chris Shuler) contacted me within a few hours. Worked with him on an "E-price" so fair that it was worth my time/effort to drive from Atlanta all the way over to Columbia to pick car up. Car was waiting when I arrived and finance guy was great to work with (he beat my credit union's rate!). Only wish I could move their service department over here (cool movie room!).

Disappointed in midlands and me

Feb 2, 2013

Just bought a used Ridgeline from Midlands and it turns out i paid $2,000 over the retail book value. Simply put, it's my fault. I believed the sales person and the manager and took them at face value concerning the value of the vehicle. I should have checked the book value ( which you can get on your phone these days ). The thing that I struggle with is that I realized my mistake before paying and chose to be a man of my word rather than continuing negotiations. Can you not make enough of a profit charging full retail for a vehicle that you let honest but ignorant people pay as much as $2,000 more? Seriously disappointed in myself. In the future I want to buy a car from a dealership ( and individuals ) that do not take advantage of ones ignorance or honesty. A fair profit and nothing more.

Plharceg

Feb 1, 2013

We have never been to this Honda dealership before our experience on Jan 23rd. We have all of our Hondas serviced at Honda Cars of Rock Hill. My daughter was in Columbia last week and her engine light came on, so we told her to take it to the Honda dealer in Columbia.She took it to Midlands Honda.She took it in and explained that the engine light had come on. She was told that they needed to run a diganostic test for $69.95 to determine what was wrong. We approved the test.Miguel came back and told us we needed:*A new Battery Cable $200*Front Motor Mount $1,020*2 Catalytic Convers $2,000*4 New Tires $490We did not approve any of the "recommended" repairs and my daughter left. This week, we took the car to Discount Tires in Rock Hill where the tires were purchased 40,000 miles ago. And were ready to buy 4 new tires, they went out and checked the tires and came in and told us WE DIDN'T NEED TO REPLACE ANY OF THE TIRES. They all still had plenty of tread on them. SAVINGS $490!We then took the car to Honda Cars of Rock Hill and were going to have them replace the Battery Cable and the Front Motor Mount. (Which their quote on the Front Motor Mount was $800 plus another 10% savings because we had a coupon). Our service rep, Connie Underwood, asked the mechanic to check to make sure these repairs were necessary before doing the work.The mechanic came back and said the battery cable only needed to be cleaned - SAVINGS $200. And it was the rear motor mount that needed to be replaced not the front one.No we are doubtful that the catalyic converters even need to be replaced since none of the other repairs that Midlands Honda said needed to be done have to be done.Between Discount Tires and Honda Cars of Rock Hill we have saved over $700. We are having the rear motor mount replaced next week at Honda Cars of Rock Hill and that will save us over $300 from Midlands Honda's price.We will never ever set foot in Midland Honda again. I will have my daughter's car towed to Rock Hill if she ever needs to have it serviced and can't safely drive it to Rock Hill.We were never a customer of Midlands Honda before. And this one experience made sure that we will never be a customer of Midlands Honda. By treating us this way they have lost a potential customer. Maybe this will teach them a lesson to try to not take advantage of young adults and to lie to customers about unnecessary repairs.

mbarnold

Jan 22, 2013

End of lease and they got us into a new vehicle that we own for less than we were paying on the lease. From the moment we walked in and even the day after the sales team was top notch. We started off pretty upset based on previous service visits on our current car and that the end of lease agreement was not what we expected. However they immediately got us in touch with the top level managers and finance staff to turn everything around. Greg, who is the GM fixed previous service issues so it is because of him we even considered another Honda. Wes and Andre just made the visit so perfect and easy. Greg's promises to us months ago that he was turning this dealership around was very evident to us. Wes sat us down and talked over options and got us calmed down, then he introduced us to the sales team and they got to work! Andre was perfect from start to finish and made us feel so welcome and like part of a family. They truly are a team and worked together to not only get this sale, but a customer for life! Thanks to all you guys for turning this into the most pleasant customer service interaction I have ever had...you all are the best!

Samina

Jan 21, 2013

Came for the oil and filter change. Good customer service was provided and wait time was not long and found friendly environment at Honda dealeship.

irene.t.cook

Jan 17, 2013

This dealership is the worst I have ever purchased a car from. They sold me Lo-Jack and lied about installing it on the car, lost the key to my car. They did not complete servicing the vehicle before they gave it to us. They don't return calls.

Mtnmvr

Jan 1, 2013

Buying a car is one of my least favorite things to do but Midlands Honda did a great job easing me through the process. David Outen was awesome! I did not feel the usual pressure associated with buying a car. They were diligent at giving me the best experience and i even think i got a good deal.

KyleHite

Jan 1, 2013

Buying a car is one of my least favorite things to do but Midlands Honda did a great job easing me through the process. David Outen was awesome! I did not feel the usual pressure associated with buying a car. They were diligent at giving me the best experience and i even think i got a good deal.

The McCoys

Dec 31, 2012

We were very favorably impressed by the personnel and inventory displayed, as well as the facilities - so many wonderful amenities! Thanks to the sales manager, Steve, and salesman, Dwayne, for their excellent service and willingness to work with us to achieve our final goal, the purchase of a beautiful Obsidian Blue Accord EX! We are looking forward to many years of happy driving in this wonderful vehicle.

Johnson0844

Dec 26, 2012

My wife and I purchased a new 2013 Honda Accord Sport from Midlands Honda today. The staff was very friendly and helpful and was able to meet our price expectations. Purchasing a new car is a big decision and the staff at Midlands Honda made it very easy. Obviously I cannot tell you too much about the vehicle itself because we have only had it for a couple of hours but me taking the time to write this review should tell you how much I appreciated the services that Midlands Honda gave us.

rachel.duddles

Nov 30, 2012

The sales associate, Steve, was not honest with us. We did not like the price of the vehicle and were getting ready to leave the facility when he told us he would take our offer and sell us the car. Unfortunately we trusted them and bought the vehicle. Once home we were going through the paperwork and realized they had added a $1500 warranty to the price of the car. We will never use their services again.

stephned

Oct 29, 2012

Our overall experience was ok. We were a bit disappointed that we were never offered the teacher discount,( my wife is a district #2 school teacher) which could have been the game changer, in fact we never even got that far, after talking with 1 sales person, the one we took the test drive with, and 2 different sales mgr.'s. Not sure why we had to talk to so many people. When we purchased our current car, an 09' Chevy Impala from Love's, we delt with 1 person. So I was a bit confused as to why so many different people were in on what could have been a sale. However, we left knowing that WE made the right decision not to purchase a new CRV based on the monthly payment, and intrest rate, we currently pay 0%. I was also surprised that we were let go without a lower offer on your 2012 model that we test drove, even with the 13's on the lot. I would recommend this dealership to friends, but I would also let them know of this "experience"....It could have been a GREAT one, instead of an "ok" one....

1XMHCustomer

Oct 16, 2012

Wife went in to purchase a used Honda. Good salesman, good Finance Manager. However, take her advice and do NOT shop there if you are a woman by yourself. Very high pressure. Also, we have elected to cancel the extended warranty she originally purchased, as we believe now she was lied to. According to the document, the warranty expires when the odometer reaches 100k. However, when I called and spoke to Wes for a clarification, he told me that the warranty was good for 100,000 miles from the mileage at the time that my wife purchased the car, or about 138000, and that the actual figure was, quoting now, "in the background on the computer". What does that mean??? At any rate, my wife called the warranty company, verified the correct mileage, and we cancelled the contract. Thanks to Wes, Midlands Honda has lost any chance of making up to four additional sales over the next year or 18 months....myself, and three of our kids. We will never set foot in that facility again. Ladies, be forewarned.

JasonG.

Oct 9, 2012

Brought my vehicle, Honda Civic Hybrid 2010, in yesterday for routine check-up and maintenance check. I was able to schedule one quickly, and it only took an hour for everything. Car is running very quiet and smoothly.

renerus

Sep 26, 2012

My experience purchasing a new accord from Jeremy Blanton was wonderful. Jeremy and the entire staff made me feel very welcome. I was also very nervous making such a large purchase and the game room helped me to relax.

Naomi Moreno

Sep 25, 2012

I've been having my vehicle service here for almost two years. Always a great experience. Thanks Midlands for a great waiting area!!

Acura Owner

Sep 18, 2012

Service Advisor Johannes Algra provided excellent assistance during my visit. He helped me determine the required service for my Acura, which consisted of changing the transmission fluid and rear differential service. The work was completed in the 1.5 hour time estimate he provided and at a reasonable cost of less than $150. I also found that my car mats had been cleaned while the car was in the shop.

ppr87

Sep 3, 2012

Both were friendly, professional, and informative. I appreciated their service. The atmosphere was nice to wait in, very comfortable. No pressure to have other work done; I was left to make that decision.

Ozzie.Arroyo

Sep 1, 2012

Mr. Algra is a true professional and a sterling example for all service advisors associated with Midlands Honda. I attribute the high marks (5 for GREAT) in all areas of customer service, quality of work, friendliness, experience, and price to your team. Mr. Algra rates 5 in all areas especially friendliness, customer service, or listening/explaining the best options to your customers. I trust your Service Department b/c of great folks like Mr. Algra. He will not let a fellow Soldier down. Finally, thank you for your military discount if this is indeed a recognition of the sacrifices of our men and women in uniform.Respectfully,LTC Oswald C. ArroyoThird Army/U.S. Army Central

Soccer Mom

Aug 30, 2012

Brought my vehicle in for 30,000 mile service. Was told it would take 2 hours, and it did - yeah! My service rep was very professional, checked into all my concerns about the vehicle, and was able to re-assure me that my vehicle was in excellent condition and ready for a road trip. Other plus' for using the service center are you can make an online appointment for service/repair, they have a nice wait area with internet access, and a place to do work, or relax, and have found the service reps to be professional and friendly.

Tsetse

Aug 11, 2012

Just went in for first oil change. Quick and "no cost" thanks to the PSC Autoshield's Oil Change Program which provides free engine oil and filter changes, tire rotations and multi-point inspections for your vehicle. Received experienced, candid advice, too. Thanks for the service.

Latoshia M.

Aug 9, 2012

My experience at Midlands Honda was the best ever!!!! Tony took his time with me, he was a great salesman. He was not pushy, but knew alot and showed interest in helping me get the right car I wanted. Tony went out of his way to help me. He was very patient and honest. He did a great job and I will refer all my friends and family to him. And I am also loving my brand new Honda Accord!

Consumer

Aug 7, 2012

We met with three of the outside salesmen over a couple of weeks of searching for a nice used car. Each were very personable and easy going as they showed us various cars. When we decided to seriously discuss the price of a used Civic, we were introduced to an inside sales manager who was very arrogent and had no personality. I kept asking for his best Out the Door price but he continued to defend his original price. I had to continue insisting on a final price which in frustration he quoted the original asking price plus tax tag and their excessive "processing fee" on his 2009 Civic with 66K miles and a bad clear coat problem on the roof. For less than $3000 I purchased a new 2012 comparable car recommended by Consumer Reports magazine, which recommends the Civic as one of 5 cars to avoid. I will soon be looking to replace another car, but I will never purchase from Midlands Honda. They must think all their customers are either uneducated or stupid.

Ann Brazell

Jul 31, 2012

All of my service visits have been outstanding, no matter who worked with me. In and out in a reasonable amount of time, friendly, couldn't ask for more.

marin

Jul 29, 2012

Went there for CRV with USAA predetermined pricing.The three hacks kept giving me a hard time about it, the floor mgr tried to add costs to things they hadn't done to it and they wouldnt honor usaa pricing until floor mgr came after i threatened to walk out. Don't waste your time, money or effort in this dealership. They didn't even want me to take home overnight... it was just sign here.........Throughly disgusted with entire transaction ... only bought there because my car died an I needed one immedicately

Hoovermom

Jul 28, 2012

We started working with Jim Malivuk, the Internet Sales Manager, in our search for a new car. We decided to buy new because of the low financing available. With everything in writing, we were confident that we were getting a good price as we are not interested in haggling over price. In working with Jim Malivuk, we felt confident. The others at Midlands Honda worked well with us. We even arrived later than we expected, and they took the time to work the deal with us after hours.

Honda family

Jul 20, 2012

Thank you Midlands Honda for a great experience shopping for a used car.

JoeMellen

Jul 18, 2012

I have been dealing with Midland's Honda since 2007. I have purchased three Hondas and have had nothing but outstanding service in every aspect of the dealership. Everyone is helpful, courteous and highly professional. I normally dreaded going to any car dealer, but with Midlands for the last five years that has changed. It is always a pleasant experience to be there no matter what the reason. Thank you all for everything. Joe Mellen

msluvmyhonda

Jul 16, 2012

Their service department has always done what they are supposed to do and have done it well. No complaints. I have also bought a brand new vehicle from this dealership in the past, but never again. I have my vehicle serviced here because of convenience. I have driven across town to purchase a brand new Honda since then. Will not ever consider purchasing a vehicle from this dealership as long as current management is there.

jeraldmckie

Jul 3, 2012

I have been a customer since 2003 and my 16 year old Honda drives as good as it did the first day I bought it! The service is outstanding, the associates never make me feel I'm being pressured to get service that I don't need. What can I say about the expert mechanics in the service department except they keep my car running like new!I find the email reminders and coupons made available extremely helpful. Also the customer lounge is the best I've ever seen, inter net access, movies, room for kids to play (that's grandma talking) and refreshments no wonder its so easy to wait for your car! Thank you Midlands Honda. Jeri Mckie

dpopov

Jun 30, 2012

Overall great experience. Traveled over 100 miles to purchase a used Jeep. Salesman verified the Jeep was available, pulled it under cover and kept the keys until I arrived. Tried purchasing a Jeep from other dealers and the vehicles were sold when I arrived even though they knew I was coming. Am recommending this dealership!

scorpio

Jun 28, 2012

I was amazed at the attention you receive from the associates. Very informative. I was in and out in an hour and twenty minutes just like the associate said. Great job!!!!

maudlinp

Jun 7, 2012

The oil change took an hour and a half. This happened before and they said they fixed the problem. I've had decussions with friends around town who complained about the service taking so long, so I asked the dealership when I called if it was going to take an hour and a half again to change the oil. They laughed and said that no they have solved that problem and that it no longer takes them that long. But sure enough I arrived at 8:09 and left at 10:24am. To me that's way too long for just an oil change.

carr59

May 28, 2012

3rd car bought there. james spratt is very fair and friendly. so far very happy with new/used car (2 weeks). they had exactly what i wanted. trade-in allowance was fair considering age and mileage (13yr and 212K). very nice facilities. it was a little confusing when i went back to complete paper work...took over an hour. other dealer in town had very low inventory and staff was not as friendly or energetic. overall, very good experience.

Hardworking honest car buyer

Apr 18, 2012

Here goes. Saw car online described by them in the ad as "**very nice condition**", drove 81 miles to see car, saw car that was an absolute piece of junk both cosmetically and mechanically (more on that), drove a different car in same price range and it did not make it through test drive (more on that),left dealer shocked and angered. Ok, first car was claimed by them to be in "**very nice condition**", the car they brought out was NOT. First and biggest thing was that the check engine light was on, which I was told that they had just found out about it before I got there. I was told that the code was for a misfire....car barely ran at all. Second was the condition inside the car was so bad that I hesitated to get inside before trying the test drive. The floorboard carpets were ripped, tilt steering broke, stains or holes in drivers seat, and either vomit, orange/brown paint, or tobacco spit ALL over the passenger floorboard. Being an older car (2000) you can expect several flaws, but this car barely ran and was disgusting.......not in "**very nice condition**". Drove a second car in my range and on the test drive, A/C went from cold to hot, engine cut off IN TRAFFIC, began to smoke through vents and under the hood, eventually quit as I muscled it into the parking lot. No apology from sales staff for a wasted day based on their description of their vehicles. I was told that their was nothing else in my price range and to have a good day. Good business would have at least called for a fake I am sorry for the trouble.

honda purchaser

Mar 15, 2012

The people I worked with in getting the car were great. The communication process was a little shaky and my car was not delivered when promised. Otherwise I love the car and am very happy with my purchase.

andres

Mar 8, 2012

My husband and I had been considering buying a new Honda Pilot to replace our minivan. We did not intend on buying today, but after talking to Denver Bryant and Ret. Col Lindsay test driving we were sold. His professionalism and integrity was second to none. He did not hassle or intimidate us into purchasing a new vehicle, nor did he try to swindle extra money out of us by telling us to turn our current vehicle. The friendly atmosphere the individuals (from the salesmen to upper management)at Midlands Honda provided my husband and I made us feel that they cared about us and what we do for the mission. My husband and I are both active duty members and can say with confidence that this is a professional business and the members have class and dignity. We will definitely recommend this dealership to our colleagues.

ozmoreb

Feb 29, 2012

I am extremely satisfied with my Honda Accord purchased from Midlands Honda! Everyone was so friendly and very helpful. Maureen Brazel, my sales rep, was exceptional! She answered every question asked (and we asked her plenty of questions). I would highly reccomend anyone purchasing from Midlands Honda.

terry0715

Feb 25, 2012

Received EXCELLENT service from Terrance Harley in sales and from Jason Healey, the Finance Manager. Will recommend this dealership to all my friends and family

Rod90

Feb 25, 2012

I have been looking for a used Honda Accord for weeks, and dealing with dealer has been frustrating. When Midlands Honda showed the perfect car on there lot on line. I was not looking forward to more pressure. But that was not the case, the salesperson was awesome. Took time to answer all my question, and really cared about my decision. I would recommend Midlands for any used car they are awesome!

MillerinSC

Feb 16, 2012

Went to this dealership and had a really good experience. The salesperson, Niles, did a great job and showed us all the relevant features. The buying process went smoothly. Will def come back.

NOT IMPRESSED

Feb 8, 2012

they have a 1998 ford windstar van that's supposed to be a conversion van but just imagine a regular ford windstar with the top of a conversion van they want $2000 for it but in my opinion its not anywhere close to that for worth the van had belts problems and/or water pump going when you stop the back would banged as if the brakes were bad and to boot never ever in my life have i seen a car dealership try to sell a vehicle dirty vehicle to someone and then if you do get it you would have to wait for them to clean it and supposedly deliver it who knows how long that would take and the van has 152,000 miles not 114,XXX like the carfax says about it . The lady trying to sell it seemed almost desperate to get it out the door I was very disappointed that a car dealership would try to sell a vehicle that Shame on you midland Honda !!! BUYER BEWARE (unless your going to buy a new car there ) before looking to get a used car there look at the carfax or try to do research on the vehicle

Unhappy Customer

Jan 22, 2012

I saw a car online and called them to find out if it was still available. They lied to me to get me out there then spent the entire time talking to me like I was a child and not caring what I wanted. I went back a 2nd time after that and requested a new sales rep who was actually rather helpful and ended up putting a down payment on a car. I called the next day to ask about it and they told me the car was already sold but they took my money anyway. Still waiting on them to get my money back to me. Avoid this dealership...worst car buying experience ever.

skjlrand

Dec 31, 2011

I negotiated with Maureen over e-mail and phone. Told her that I wanted a firm final price and didn't want surprises when I arrived at the dealership. I even sent an e-mail confirming that her her quote was inclusive of tax, tags, document fees and any/all other charges. When I arrived at the dealership and received the final paperwork to sign the bottom line price was there with no itemized detail. When I asked for the detail it did not include NC sales tax. She knew I was coming from NC and never explained that her price would not include sales tax. When I sent an e-mail requesting confirmation that the price included tax, tags, title etc. she acted like she never received my message. I drove 2 hours out of my way to do business with this dealership and had to walk out because they were trying to play games with their quote just to get me in the showroom. She tried to act like it was a misunderstanding, but I clearly told her the day before that I did not want any surprises are additions to the bottom line price after I arrived and she did it anyway. The manager was not willing to make any concessions for the trouble they caused me. I will never consider doing business with this dealership again and would caution anyone else who is considering it.

skjlrand

Dec 30, 2011

I negotiated with Maureen over e-mail and phone. Told her that I wanted a firm final out the door price and didn't want surprises when I arrived at the dealership. I even sent an e-mail confirming that her her quote was inclusive of tax, tags, document fees and any/all other charges. When I arrived at the dealership and received the final paperwork to sign, the bottom line price was there with no itemized detail. When I asked for the detail it was finally disclosed that the quoted price did not include NC sales tax. She knew I was coming from NC and never explained that her price would not include sales tax. I even sent an e-mail following our negotiation confirming that the price included tax, tags, title etc. At the dealership, she acted like she never received my message. I drove 2 hours out of my way to do business with this dealership and had to walk out because they were trying to play games with their quote just to get me in the showroom. She tried to act like it was a misunderstanding, but I clearly told her the day before that I did not want any surprises or additions to the bottom line price after I arrived and she did it anyway. The manager was not willing to make any concessions for the trouble they caused me. I will never consider doing business with this dealership again and would caution anyone else who is considering it.

hlwbonus

Dec 18, 2011

Good experience. Highly recommend. Chip and Wes were excellent.

nellyk6296

May 9, 2011

I'm Nelson and I worked with Claudette green....she was very helpful as were most people at the dealership....my main problem was how long the entire process took. Also, there were no floor mats in my new car in the backseat originally and one employee wanted to take the mats out of my old car and put them in the new one. When Im paying for a new car, I expect everything to be new personally. Overall I recommend this dealership as well as Claudette. Just don't expect to get out of there in a reasonable amount of time.Nelson Kingsley

Civic Coup

May 4, 2011

When i went into Midlands Honda dealership, i was greeted by friendly people with a warm welcome and smiles. I was greeted by customer service specialist, P.R. Mosher. he greeted me with a warm welcome, smile and firm handshake. I told him what i was looking for and he showed me the different types of cars that i was interested in and just my luck, the dealership had what i was looking for. I test drove the car and fell in love with the car instantly. He was very informative about the car i was interested in and he was also informative about the other honda cars that was on the lot. Just wanted to inform me on what Honda offers. After i test drove, i did not want to look at anything else because i knew what i wanted and i got what i wanted. I would recommend him to friends/family because he is a nice, friendly, courteous, patient and knowledgable person. If he keeps doing what he's doing, he will bring much success to the company. Throughout my entire experience i felt very comfortable and was not pressured into something that i did not want to do. He kept me informed during the process of getting everything finalized of the purchasing of my new vehicle. Also, showed me where the service department was located and explained what i would have to do if i ever run into any problems with my vehicle. Overall, wonderful customer service. i give this dealership 5 stars out of 5. i would give this customer service specialist, 5 stars out of 5.

jboydavis

Mar 31, 2011

Worst experience ever. Went in bought a used jetta Fri. Came home and noticed one of the guages wasn't working. Called, they said to bring it in. It stayed there for 4 days. We had to keep calling and checking with Scott. He would never return our calls. Tried Brent got the same response. Finally they figured out the issue it would cost $250. to fix and they wouldn't pay for it. We had a 30 or 90 day warranty on ALL used cars. So, basically we got into a pissing contest with dealership. No one would help us out. We had the car not even 24 hrs. took it back and it stayed there all week with no sense of urgency. They wouldn't fix it. So we had to go to our bank and let them know what the deal was and how the dealership was acting. Basically when the bank got involoved is when things happened. Need less to say we returned the car back into honda and got our money back. The only person that was great was the finance lady Debbie Phillips. Atleast with her you didn't feel screwed over. Scott and Brent didn't care about nothing but selling a car and moving you on through. Worst expeirence ever. Would not recommend this dealership. Atleast will the current mangement is in place....

hongkongtaipan

Dec 10, 2010

I originally bought a used 2009 Honda Civic from Scott Austin. Unbenownst to both of us, the car had some problems that were not apparent of before the sale. Scott did everything in his power to correct all of the problem areas. When I continued to have a problem after they had done extensive corrective work, Scott talked to Sam Reynolds, new car sales manager, about what they could do to make me entirely happy with my purchase experience. Sam offered me a trade to a new, 2010 Honda Civic for the same payments as I had on the used car. Debbie Phillips, business manager, helped me get the extended coverage I needed for the way I drive, and made sure my payments were still affordable. All in all, it was the best car-purchasing experience I have ever had. Scott is very knowledgeable and friendly, and he will go out of his way to make sure the customer is happy with his purchase. Midlands Honda is a great place to buy a used or new car.

conversegirl1234

Dec 2, 2010

I am extremely upset about a recent car I bought I had read reviews for Midlands before even going and everything sounded great..but I was very misled. I bought a used LEMON car. I understand that you never know what your getting with a used car but I am very suprised by the product I brought home. I was told there was nothing major everything looked and sounded great on the car. And not even a week later I get the car a routine checkup I find out there is over 1500 on repairs to be done to it immediately and that is after several opinions. I will not recommend this dealership to a single person but will tell people how unhonest and terrible this has been for me.

gwbare

Nov 20, 2010

This dealership has a dent repair policy for the life you own the auto you buy from them. They will not stand behind this. I've taken my car back 3 times and was finally advised they would not fix it. When I bought the car I purchased the bumper to bumper warranty for $1400. I took my car to them for warranty work and was advised my policy had been canceled... I have not canceled my policy and I haven't been refunded my money. Its been 4 weeks and still have not gotten this issue resolved. I will never do any business with this dealership EVER again and would suggest you do the same.

ciaoria

Nov 19, 2010

I came upon Midland Honda via adds on the internet, they had several used cars in my price range so I decided to drive up from Aiken to take a look. I was greeted as soon as I arrived by smiling friendly faces and was assigned Jaime Benton to take care of me, even though she was working with another client at the time I would never have known it! She was very professional and helpful answering my million questions and helped me drive away that night with the nicest car I have owned!! Thanks Jaime. Proud Lexus owner!

kizzires

Nov 13, 2010

1.Scott A. took my wife and I to Zaxby's while we waited.2.Midlands worked with us to get us a decent value on our trade-in.3.The staff we worked with were very hospitable. They made us feel relaxed and at ease.4.Our overall car-buying experience went well.5. We were able to get a value on our Highlander that was well-below what Highlanders that age and mileage are normally selling for.

aumerhadi

Nov 2, 2010

In Midlands Honda I found good car condition, very good price, very helpful team and the customer services is very friendly, with less than one hours I finish test the car and all peper work, I will recommend Midlands Honda to all my friends if they search for car.

philipecstone

Nov 2, 2010

Maureen was knowledgeable, friendly, and helpful throughout our entire car-buying process. I would recommend her to anyone. The new car that we wanted had been sold by the time we got to the dealer, but Maureen and her sales team worked diligently to get us another one just like the one we wanted. I appreciate her hard work and service.

phombi

Oct 31, 2010

I bought a new civic this month and traded out my Dodge Durango. My wife and I bought a new Odyssey from Maureen back in April and she got us a great price and found the exact color and build even though they didn't have it on their lot. Even threw in a free oil change to compensate for miles put on the vehicle in transit. She got me a great price on the new Civic as well. She even drove a car to my house so I could check it out because I have a 21 month old and 8 week old and we couldn't leave the house easily. Truly exceptional customer service.

LibbieMoore

Oct 31, 2010

First of all, we chose this dealership because Shannon Rogers is family. Everyone was very attentive, trying to make sure our first experience with Midlands Honda was a pleasant one. It was and we will recommend the dealership and Shannon to others.

jan

Oct 29, 2010

Midlands Honda provided me with a wonderful car leasing experience. Salesperson, Maureen took the time to listen to my needs, work with the finance department, show me the car that fit my needs and not waste my time on vehicles that would not work for me. I really appreciated that. Everyone in the facility was friendly and helpful. I've already recommended the dealership and salesperson, Maureen, to several people and will continue to do so. I'm tickled with my new car!

ac11679

Oct 26, 2010

Hello!! My name is Alisha Clark and I just want to say that the service at Midlands Honda is Great.It was a pleasure working with customer service specialist(Tommy Mcgee).He remembered my name and the others that came in with me. That says alot!!!! I would definitely tell others that this is the place to go to get their car. Definitely looking forward to working with these guys in the near future.

tmchilds

Oct 26, 2010

Claudette was outstanding in helping us find the Honda Fit we wanted. The only negative part of the experience, which was not her fault, was that the dealer prep crew did not get the car ready for the promised pickup time. That caused us some trouble, but Claudette gave a loaner for the day until the prep could be done right. We appreciated the entire experience!

vjones727

Oct 21, 2010

We were exceptionally pleased with this dealership, and especially the customer service from Dennis Gillan. Dennis is a first-rate service specialist who listens to what the customer wants and patiently takes the time to make sure you find the right vehicle,get all the information you need,and follows through after the sale to make sure you are completely satisfied. Highly recommend both Dennis and Midlands Honda.

confluent

Oct 21, 2010

This was our third car from Midlanands Honda and, while the first two experiences were good, Claudette was truly exceptional as a salesperson. She went out of her way to explain what every document was for and why they were important. She even walked our 3-year-old daughter around the showroom floor when she began to get bored with the process.

mdassante

Oct 21, 2010

Claudette helped us take a bad situation (damage from and accident to our 2007 Odyssey) and turn it into a blessing (purchase of a 2011 Odyssey). She was very sincere and concerned with helping us make the right decision. She patiently showed us each vehicle and explained their specs in a professional and expert manner. In addition, Claudette stuck by us throughout the entire purchasing process and kept us informed at each step. Although it took a great deal longer than we anticipated to complete our purchase, it was all worth it in the end! Many thanks to Claudette for making us feel like a part of her family.

kr2170

Oct 15, 2010

Always dreaded going to a car dealership until we dealt with Willie. I can not say enough good things about him. We ended up buying two cars at a fair price. The dealership overall was a pleasure to work with. I would definitely would refer my friends and family to Willie and Midlands. Never thought I would say that about a car salesman but Willie was great.

ccobb24

Oct 13, 2010

I just purchased a 2007 Honda Civic EX from Mr. James Pratt at Midlands Honda. I was very happy with my experience at Midlands Honda. Mr. Pratt was so helpful and nice! He listened to what I wanted and found the perfect car for me at a great price!! I would reccommend Mr. Pratt and all the people at Midlands Honda to anyone looking to purchase a new or used vehicle! They also gave me a great trade-in value allowance on my 2006 Honda Pilot that I traded in!!

bfulmer

Oct 12, 2010

The staff was very accomodating and helpful. I found three cars online and called the dealership. Mr. Morales pulled the cars for me and had them ready for test driving upon my arrival. I picked the car I wanted, signed the papers, and took my new used car home. I would highly recommend this dealership to my family and friends.

amellfamily

Oct 11, 2010

I would recommend this dealership to anyone that is looking to buy or lease a new car, or even looking to purchase a used car. Great customer service, knowledgable staff and many options to offer. We didn't realize the leasing options Honda was offering but were pleased to find out!

cdavis2

Oct 11, 2010

Working with Dennis in the recent purchase of a 2009 Honda Pilot was very pleasurable. Dennis and other staff went out of their way to meet my needs. Service after the sale has also been great. Am enjoying my Pilot and will recommend Midlands Honda and Dennis to my friends. Carolyn Davis

awhite5

Oct 10, 2010

Dennis was very helpful. We had been to the dealership recently when our son wrecked his car. We found a truck elsewhere at that time; however, when we decided to trade in our VW convertible we went looking for Dennis. He was off that weekend, so we waited to go back this weekend with the intention of purchasing a used Honda Accord. He was extremely helpful and made it happen.

RFranklin

Oct 7, 2010

Very knowledgeable about the Honda Odyssey. Took a great deal of time to demonstrate and discuss ALL features about the van. Answered all our questions. Was very courteous and pleasant to deal with at all times. Demonstrated exceptional customer service.

lcnettles

Oct 3, 2010

Being 7 years since my last car-buying experience, I was very apprehensive and nervous about taking this big step. The associates were very helpful, attentive, and informative and I was definitely at ease with the decisions I made. Thanks again to everyone who had a hand in helping me along!

lmdrucker

Oct 1, 2010

First, let me say that Mike Meiss is a good service rep. My beef is with your service technicians, who are not thorough enough. After re-surfacing my rear brake rotors in July 2010, they failed to find the cause of a noise I was newly hearing in the rear brakes when I returned a few days later. They blamed my tires. My tire servicer (who I've been with for 25+ yrs.) removed the tires and assured me they were fine. The noise grew worse and was nearly constant, and when I returned in September, I was very specific with Mike about when and how the problem occurred. After waiting for 2+ hrs. for my car to even be seen, I listened while the technician gave a "no problem" report to Mike after having had the car back there for 10 mins. Mike sent the tech back with instructions about how to isolate the problem. After another 1+ hr., the technician returned, reporting that my rear brake rotors had been re-surfaced badly in July and had to be re-surfaced again. The problem now appears to be fixed.

acope

Sep 30, 2010

My husband and I started shopping for a car about 9 months ago. We had to opportunity to meet Larry Stover and Sam Reynolds. The Midlands Honda dealership is user friendly to customers who have a hectic work schedule. They worked around our schedule and gave us plenty of time to test drive cars. We were torn between the Honda Accord and CRV. We kept going back to test drive both. Larry would email us of the latest promotions and to check in with us weekly. We could have went to any dealership in the Columbia Market, but because Larry gave us the no hassle experience we kept going back until we purchased our CRV on Thursday September the 9th. He is the best salesman my husband and I have had the opportunity to work with. He walked us through every detail of the car. Sam Reynolds assisted in the financial part of the business and was a pleasure to work with. He went over every area of financing the car with us. As long as the two of them work at Midlands Honda we will never purchase a car elsewhere.

tsimmons42

Sep 24, 2010

This was my second purchase with Midlands Honda.I love the Honda quality so much to the point where i wanted to make another purchase with Midlands Honda and i am very thankful for the best sales assoc.that made my second experience GREAT!thnksLucas!

tringram92

Sep 15, 2010

I had a great experience with Midlands Honda, I would definitely recommend them to friends and family. Everyone was so friendly. My salesperson was the greatest. He answered all my questions and even remembered my daughter when I returned with her on another visit.

ebermike

Sep 12, 2010

From the moment we walked into the door, Michele was with us, helping us review cars for sale and lease. We felt right at home with Michele, as she was very kind and extremely helpful throughout the entire process. Everyone that we met was kind and helpful. We would recommend Midlands Honda to anyone, and would not hesitate to go back there ourselves for our next car need.

Jocasseegirl

Sep 12, 2010

I was a bit apprehensive shopping for a car without my husband along, but the whole experience - from start to finish - couldn't have been better! They took as much time as I needed to explain different financing options to me and to explain things like the difference between standard wheels and alloy wheels (I'm such a girl.) They really bent over backwards to help me. Their new facility is beautiful, and it's obvious that they prize excellent customer service. I highly recommend Robert Ruple and Midlands Honda.

JoeMellen

Sep 10, 2010

The Air Conditioner on our brand new Honda Accord stopped working on Sep 8, 2010. I immediately drove the car to Midlands Honda to have them look at it. The sales manager took me to Mike Brooks, who immediately looked at the car and took it to the service bay. After about thirty minutes he came back and informed me that the problem was a part that had to be replaced and that they would need to keep the car overnight. Mike arranged for us to have a rental car at the dealer's expense (which they were not obligated to provide) which certainly was very much appreciated. The next morning Mike personally called to say that the car was ready and to pick it up at my earliest convenience. I picked the car up at lunch time and was treated as Midland's personnel always treat us-as special important people. Mike is an amazing gentleman and I am very impressed by his outstanding professionalism and the way he treats customers. The car was ready and had been fully returned to normal. I cannot express how much of a pleasure it is to deal with Midland's every time we go there for any reason and Mike Brooks personifies why this is so. Thank You for everything you do!! Joe & Patty Mellen

sanamed4

Sep 9, 2010

Upon arrival to the dealer, Lucas approached us and greeted us with enthusiasm and was very willing to help. We were looking for a particular car and we were shown the car that we were searching for. The reason why I rated the service as I did was because Lucas, the salesperson was very helpful when making the sale, very eager to please, and was going to go all out of his way so that I could get what I was looking for. I got what I ultimately went to Midlands for,a new car, and I can say that I was very pleased with the overall experience.

Basmati86

Sep 6, 2010

Scott Austin is truly an inspiration. His kindness, knowledge, and dedication truly support my sincere recommendation. He is a man of integrity. I am very grateful to have experienced such exceptional customer service, and I genuinely appreciate his honesty. Midlands Honda has a very dedicated team, and they treat their customers equally. My reality is no longer a dream, and I am %100 satisfied. I truly thank God for receiving a blessing, and I support the Midlands Honda team with pride!!!-Baseemah

jevany

Sep 6, 2010

Bob Carter and Larry Stover went that extra mile to ensure that my son and I understood all information and financial aspects.They were respectful, friendly, & helpful. I would recommend Midlands Honda as the BEST car buying experience I've ever had to date. EXCELLENT SERVICE!!

nellyk6296

Sep 5, 2010

This was my first experience purchasing a brand new car. I was worried that because of my age that I would be talked down to and taken advantage of. I had knowledge of how the entire process works going in and I feel like I was treated with the respect anyone would want to be treated with in this situation. My salesman Larry Stover was very friendly and helpful. He and Bob Carter did everything they could to get me into the car I wanted without ripping me off. Overall it was a great experience and I would recommend Midlands Honda to anyone interested.

gmangoodfella

Aug 30, 2010

This was my wife and I's first car buying experience for purchasing a new vehicle. Our salesman, Robert (Robbie), could not have led us through it any better than he did. First of all, he passed the "Wife test". My wife was extremely comfortable with him and did not feel pressured at all. Any salesman that can pass that test is someone I will want to deal with every time. The entire Midlands Honda experience was fantastic. Robbie took the time to allow us to play with all the features and was able to answer all our questions. He also provided a lot of pertinent information that we hadn't asked about. He clearly had intimate knowledge of the vehicle and this was easily the best test drive we'd ever been on. The vehicle we drove, a 2010 Honda CR-V, was amazing.Once we completed the test drive, we were given a tour of the entire dealership. Midlands Honda is running a top-notch facility, from the sales floor to the waiting area to the service garage. Everyone was friendly and always willing to help. We also got to speak with the sales manager, Mark Rossi, and the finance manager, Debbie Phillips. Two of the nicest folks I've ever met and made completing the purchase so easy. Buying a car can be stressful, but Midlands Honda goes out of its way to make sure it is not. I believe that Honda makes fantastic vehicles, but it's the little things that can stand out. Thank you Robbie, Mark, and Debbie. When my wife needs to purchase a new vehicle in a few years, we most certainly will be back to see you.

Jessica S.

Aug 30, 2010

I enjoyed my experience at Midlands Honda although it was a little more lengthy than usual, but everything happens for a reason and part of it was due to the fact that everyone I worked with went the extra mile to ensure that I was happy with all final decisions that were being made. Kacey Green was awesome to work with. Steve Graham was very helpful in exploring all options that I should consider whether it was leasing or purchasing. I decided to lease and I feel for myself it was a great move for me being that this is my FIRST car! I am absolutely thrilled with Bob Carter! Towards the end, a few things occured and I was declined again. Bob Carter made a call or two and everything was cleared up and I was approved! Bob went the extra mile for me and because of it, it has changed my life completely! I TRULY thank him for doing so! I wanted to cry! Midlands Honda is a great dealership to purchase from! I will always recommend and speak highly of this dealership!

sseal

Aug 30, 2010

In today's economic times, the customer is not appreciated, I did not feel this way at Midlands Honda. It was a nice change to be greeted in a friendly manner. I truly felt appreciated as a customer. My experience with my previous Chrysler dealer far pales in comparison. Thanks Midlands for going the extra mile!

singingjeanne

Aug 29, 2010

The following is the email that I sent the owner of the store....it explains our whole experience....at the time of this posting nothing has been done to fix anything:My husband, Mickey, has been in contact with you through voicemail and other employees of yours (over the phone and in person)numerous times. Just when I think things cannot get any worst and I think we are done dealing with your business somehow my husband or I find ourselves dealing with your company again. This time things have gone too far. As I was checking my bank account tonight I was very surprised to find a car payment taken out for the Saturn Vue that I traded in on August 3, 2010. Now I have a car payment for the new Honda Accord that was purchased at your dealership on August 3, 2010 and wondering where I am going to get the money from. I am at the point where I WILL be making a phone call to the Honda's Corporate Office first thing Monday morning if all these problems are not worked out! And yes I mean ALL these problems!!!! We still have not gotten our new car, from you, fixed as promised when we purchased the car. I hope you can remember the phone message that my husband left you about the bumper of our vehicle being fixed and how Marlene Brazell treated us HORRIBLY. We assumed that you had a talk with her because she did call and talk to my husband about getting the bumper painted and the speaker in the car checked out. However August 18 Marlene said that she would call my husband back and let him know if Tuesday, August 24 would be a good day to bring in the car. We have not heard back from her since August 18 and our car is still not fixed. I sure hope that this is not the customer service that you pride your dealership on because our experience has been nothing short of terrible. We were just looking to buy a car and though we know there is nothing wonderful about going through the "buying a car" business...this experience has taken on another meaning. I could sit down and name at least 12 things that show poor customer service:1. Dealing with a sales representative who has NO customer service skills2. Having my husband deal with financing and Marlene for 6 hours straight (4-10pm) and not even have the paper for our new car completed....and no it wasn't due to numbers not working out or bad credit...some b/c they could not get the price that we were quoted on right and had to do the paperwork all over againthis is just one of the many things wrong that night3. No phone call about our car arriving (Husband had to stop in and find out about the car b/c my husband called to check on the car and was told he would be called back in 5 minutes from Marlene and heard nothing back four hours later)4. Husband told Marlene and finance manager (Mike) that papers had to be together before I came in with my 1 and 3 year old daughters so that my daughters would not be inconvenienceit was no where to being not right (Four hours spent there that night)5. Finally when papers were ready and I was signing there was $1000 that was added to the price as a down payment that was never discussed and that "I" noticed....when I questioned Mike, he told me that my husband had told Dan about the $1000 and when I told him that wasn't true Mike made my husband out as a liar....later discovered wasn't the case when Mike looked at the original paper of finances6. When we called to get the bumper fixed as mentioned at closing Marlene was looking into what day the guy would be there paint the bumper, she called back and left a message on my husband's cell phone to call her back. the next day when Mickey returned the phone call Marlene said she didn't know what he was talking about and she didn't remember saying that you guys would fix the bumper...even though we had it on my husband's voicemail.7. Mickey finally talks to her and she still didn't know what he was talking about and Mickey told her that the speakers weren't working right and we would like them checked. She had the nerve to ask him "Why did you have them so loud"...treating us like a second class citizen...this is when he called you!!!8. Problems with the trunk tray being in and not in....seemed to be a miscommunication problem with Marlene and the service men9. I received a phone call from Mike asking for my Driver's License number b/c Mike did not make a copy of it and could not progress our loan so I called him and was told everything was fine now that he had my numberwe had the new car by now10. Two days later called on a Saturday and asked to come down to Midlands Honda by Debbie Phillips that day or on Sunday b/c you needed a copy of my drivers license and my signature on a paper that I was never given to sign...I have mentioned that we live in Chapin.11. Received a call from Marlene...as I stated above, we are assuming after you talked to her b/c all of a sudden she is nice...about getting the car scheduled to be worked on. Mickey said Tuesday would work for him and Marlene said that she would call him back and still hasn't and our car is still not fixed12. Car payment for the car that I traded in coming out of my account on August 25, 2010 and calling GMAC to only find out that the loan is STILL not paid off!!! I am DONE with this and this WILL be the last time I will deal with your dealership. My husband and I are just everyday people who were looking for a used car and never expected this. I did end up walking out of the dealership at step 5 but Sam came out and told me he was unaware of what was going on and apologized for all of what had taken place. Told me he understood where we were coming from on payments (after $1000 was taken out too much for us) b/c his wife was a teacher like me. He worked the payments back down and was VERY NICE (the only person who I worked with that had any customer service) so despite my gut feeling of not buying a car from you....I did. We are not looking for anything but for this to be solved!!!! I will NOT deal with Marlene anymore and I expected to have this all cleared up by tomorrow. I WILL be there first thing after church...so around 1pm when you open. Like I mentioned above....if not dealt with tomorrow....I WILL call corporate when they open on Monday!!!!!I look forward from hearing from you personally. Sincerely, JeanneMickey

TheLeas

Aug 22, 2010

We are WOWed and owe a BIG Thank You to Midlands Honda! My husband and I went to Midlands Honda looking for the perfect MiniVan for our growing family. Not only did we find the PERFECT MiniVan, but we also found a group of people who came to work to make happy customers and that obviously enjoy their job. We are beyond pleased with the service we received and will continue to use Midlands Honda as our contact for purchasing new/used vehicles. After working with two other local dealerships, I came to find out that they have NOTHING on Midlands Honda. Shannon Rogers, our sales associate was outstanding! He covered the vehicle front to back, top to bottom and was extremely personable! Bob Carter, our financing associate covered every detail regarding our financing and warranty options. We enjoyed our time spent with the associates... it was very comfortable and at times quite funny too! :) We left feeling that our experience couldn't have been any better and our best interest was definitely considered!I plan to tell anyone who I know that is interested in buying a new or used car to go to Midlands Honda! You just can't beat it!

akovalts

Aug 20, 2010

Beware of Midlands Honda Service Department!!! Issue #1: Appointed oil change took 2 and a half hours. Issue #2: They did not close refill cap on the top of the engine at all, I found out that , when I was already on my way home. All engine area were in oil...messy...I came back to dealership , called the manager, manager did not come. One of the employees brought missing cap from somewhere, he wiped out a little bit oil from the top of the engine and wished me a nice day.Sorry for spelling and mistakes (english is not my native language).

twatford

Aug 19, 2010

This dealership was very professional. My car buying experience with Midlands Honda was very stress free. My salesman, Scott Austin, took the time to ask me exactly what I wanted in a car. He was willing to spend all the time necessary to teach me about all of the options available in purchasing a vehicle.

warren2

Aug 19, 2010

Brought my 08 Accord in for the 30,000 mile service as indicated in my user manual. Received an easy to read detailed invoice showing all inspections and maintenance. Service was performed in the time frame presented when I first spoke to the technician.

klw32

Aug 18, 2010

I was very pleased with my entire experience with Midlands Honda. Willie Caughman did an excellent job. Everyone at the dealership that I came in contact with was very nice. You can tell that customer service is very important to them. I will definitely recommend Midlands Honda and Willie Caughman.

walletguy

Aug 16, 2010

On August 12, 2010 I went to Midlands Honda in Columbia, SC to look at a 2010 Honda Odyssey that the online inventory showed as in stock. I have purchased four Hondas from James Pratt one of the sales people and he is outstanding. I had found that James was on vacation for the week. I had talked with him the week before and said I would wait on the 2011 to come out. I decided to go ahead and possible purchase one as long as James would get part of the commission and I expressed this to Mark Rossi the sales managers. Mark said ok and asked Scott Austin to help me. The vehicle I went to see had just been sold, but Scott said he had two Odysseys that had just came in and had not even been PDIed and I could look at them to see if I liked either one of them. I will say that Scott went out of his way to help and show me the two vehicles. He had to get the keys and was actually running both ways. I told him he was too old for that. It was around 6:30 PM when I got to Midland Honda. I chose the vehicle I liked and told Scott it was so late that I could come back in the morning. He assured me that if I wanted to that we could go ahead and do the purchase now or he would put the vehicle on hold till the next day that the choice was mine. It was already closing time but everyone was so nice and we completed the financing on the spot. Debbie Phillips was extremely nice in doing all the financial part of the deal. James, you have some competition in Scott Austin. My experience with Midland Honda has always been outstanding. I would like to personally thank Mark, Scott and Debbie for all the assistance and help they provided to make this another great vehicle purchase from Midlands Honda.

thpeacock

Aug 14, 2010

My family and I recently leased our third Honda Odyssey. We love the car and feel that is the perfect vehicle for a family of five. Our two previous Honda's were lease from another dealership in Columbia. We did not have a good experience and decided to give Midlands Honda a shot. Bishme and everyone at Midlands Honda were courteous and very mindful of our time through the entire process. It was a very pleasant experience and we actually leased a new car for less than we were paying previously. If you are looking for a new, used, or are interested in leasing a Honda, I would recommend giving Bishme Foster a call at 803-691-8500.Best Regards,Thomas H. Peacock

susanyoung

Aug 13, 2010

Leased a Honda Accord 2 years ago at this dealership. Had a very good experience. Was looking for a used car for my 17 year old son. Looked for 2 months at various dealers and websites. Kept checking with Midlands Honda. Got introduced to Dennis Gillan approximately 3 weeks ago . He kept in touch with my son when they got new inventory in. We just lucked out and struck a deal on a 2000 Honda Accord which is what my son wanted from the beginning. Was happy that there was one owner, no accidents and maintained very well. We were able to get to the right price and my son is very happy with what he drives. I too am very pleased with Dennis as he treated my son like he was his own - it was an experience that he will remember for a long time. I will be leasing my next Honda in a year at Midlands!

pdickerson

Aug 10, 2010

This was a very positive car buying experience. Scott, the sale consultant was excellent. He was very professional and friendly. He listened to what I said, did not try to sell me something that did not interest me. He was very attentive and appreciated the fact that I did not have a lot of time to spend sitting around a car dealership. He was also very patient as it took me several trips to make up my mind. I appreciate the opportunity to complete this survey. You are fortunate to have Scott as part of the Honda team. The gentleman who assisted me with completing the paperwork was also good. I am sorry that I do not remember his name.

tr28277

Aug 10, 2010

From the minute I arrived at the dealership Mark Rossi went out of his way to help me. He was very friendly, knowledgeable about the Honda CRV and very professional. He was able to back up everything he said and I couldn't help but want the car because of his passion. Once I decided to buy the car I met Dan Demar from finance. Dan was easy going, friendly and honest. He immediately asked me a few questions and went to work getting me the best deal possible to finance my car. They both checked in with me several times making me feel very comfortable and keeping me updated. When we were finally ready to sign the papers it was a smooth process. Loved the dealership and the people who worked there. One sales rep was in on her day off and stopped to walk me to the restrooms. I will reccommend this dealership to everyone I know. I have never felt so comfortable buying a car before. Thank you for having such awesome employees. It truly was a great experience!

ajsaccord2010

Aug 6, 2010

Midlands Honda has a very large inventory and variety of new cars. It had the biggest selection out of the 3 Honda dealerships that we visited. Larry and Kacey were both very enthusiastic and nice and made the sales experience go smoothly. Larry kept his word that the price for the new car that he gave me written in his e-mail would be the price when we came to the dealership and it was. Kacey gave us a trade-in appraisal for our old car that was competitive with a private sale offer that we had negotiated but fell through at the last minute. Both the initial price for the new car and the initial trade-in value appraisal for the old car that Midlands Honda gave us were in-line with our expectations from what we researched on various internet sites. They were accommodating and didn't bicker about costs and features. For example, I told them I didn't want the cargo tray and they removed it and subtracted the price without a hassle. We were very happy with the entire experience. 5 stars in my book!

clemson1998

Jul 30, 2010

Scott Austin was a wonderful resource throughout my entire shopping experience at Midlands Honda. He was very patient as we explored a number of different Hondas and offered detailed information and answers with each vehicle we looked at. Scott made us feel comfortable and confident with each and every decision we made during the entire experience. I will definitely refer anyone I know that is looking for a Honda to him and the Midlands Honda team.

Darmst25

Jul 30, 2010

This is the first time I left a dealership feeling as if I had "BOUGHT" a vehicle, not having been "Sold" one. There was no pressure for the sale, I feel if I had walked out without buying, I would have been treated with the same professional courtesy. Michele Dickson, made the process educational, pleasant and satisfying. I was provided all the financial options that were available and not rushed to make a decision. The sales manager took time to explain the costs involved and the financing agent, Mike, was all I could have asked for. The entire team inspired "Trust", and that is not something you often find in an auto dealers reputation. This is one time I can recommend a company with confidence that the buyers interest in very much considered.They show that they appreciate their customer, which was refreshing!

lowderj

Jul 22, 2010

I have rated this car dealer as exceptional because of the tremendous customer service I received throughout the sales process. Extremely knowledgeable and friendly sales staff helped to answer all of my questions conerning the purchase of the used vehicle we were interested in during our visit. Allowing me to take the vehicle overnight helped me get my son a chance to drive and review the vehicle. All in all, an efficient and well run organization.

stancivic

Jul 20, 2010

The staff member there is very friendly and plenty of refreshment to serve. The sale men who helped me and my wife through the process in purchasing our 1st (2) Honda Civi car for my daughters have took our concern very carefully and made everything very at ease for us. Thanks Midlands Honda

dviehweg

Jul 18, 2010

I have rated ths dealer as being GREAT - of course when it comes to PRICE - I only put GOOD as I felt they probably could have wiggled a little more on the price - but we all want that! Overall everyone was GREAT!The day we came in - we actually were looking at two vehicles and had for the most part already done the leg work to know what we wanted. So we thought the process would be quick. Because we bought two cars - it did take approx 5 hours to make everything happen from start to finish - I would say it would be great if that time could be shortened - but they constently asked us if they could give us a drink, etc. The place was a holiday weekend and very busy and our salesperson had 4 customers in there at one time! I though she managed her time well. I am not sure of his title as he didn't advertise that but there was a gentleman named Mark - who may have been the floor manager whom went over and above to make our visit great. My husband was troubled with a bad back, disc problem - and this gentleman offered him a different chair, drink and just sat down and discussed his previous back problems and what he found to work for him. My husband really appreciated that!Our salesperson's name was Maureen and she did a fine job as well. I felt like they should have a system where once she input the info. once it should be in there - and since we were buying two vehicles - she had to input everything twice.The finance person did a great job - one of the things I hate about buying a vehicle is the "Sales pitch" that comes in the finance area - extended warranty, GAP ins, etc. We discussed all available "add ons" - but he did not pressure me on the items I declined which I really appreciated - especially since we were on the 5th hour! He was good to explain why he thought we should do different things - but didn't go further if we said NO.They had "car cleaning kits" - my husband did say he thought we should be entitled to ONE since we spent over 50,000 and bought two vehicles but the finance guy did decline that request!

dmvbear

Jul 17, 2010

I have been buying cars for fifty years and I have never had a salesman anywhere give my wife and myself such attentive service. Casey was very knowledgeable of his product and very professional in handeling the sale. The many times we talked to Casey he was always courteous and answered our questions completely. Midlands Honda is very fortunate to have a young man that puts the customer and thier needs first. I have never had a car dealership that I would recommend to my friends more than this dealership. You hear of dealers that advertise making the buying experience a pleasant one and I can assure you this young man does exactly that. Casey thanks again for your great service

Nursericard

Jul 15, 2010

Excellent customer service! Wish the process was a little faster, but cant say enough nice things about the service we recieved. Mark Rossi was excellent at customer service, he seemed to be extremely knowledgable about the financing and what customers want. He was very up front and honest. Overall great experience. I would recommend this dealership to everyone.

mridlehoover

Jul 14, 2010

The purchase of my CRV was a great experience....only negative issue was the length of wait time. There was a power outage that afternoon but the wait time to complete the deal was way too long and on a return trip to sign some papers went through same thing...All-in-all things went well....Salesman and Tech helper were very professional.

petebarb

Jul 14, 2010

We are both very happy with our Hondas. I got a Honda Accord from Maureen last April, and am very happy with it. So my husband was ready to get a new car and we came back down to deal with Maureen on his. She is a wonderful person and a great salesperson also. Knows everything about a auto inside and out and also under the hood. We love her.PETE/BARBARA DANIELSONGREER, S.C.

Steve C.

Jul 14, 2010

After pretty much ironing out all of the details of the used car purchase we wanted to make over the phone with Don Chadwick the previous day, my wife and I arrived at Midlands Saturday to look at and test drive a 2006 Kia Sportage that we saw on their web site. We were greeted by Don, one of the friendliest, personable, and well prepared sales reps that I have ever met. He showed us the vehicle, took us on the test drive, and answered every question I had about the vehicle. Part of the center console in the vehicle I wanted was broken, but Don assured me that he would have the mechanic check it out, order the parts to fix it with, and have them shipped to me at my home. And guess what? He did it! I have never bought a car where I did not feel pressured by the sales people or left the dealership after a purchase without feeling as if I had been taken advantage of in one way or another, but the buying process at Midlands was not like that. I was quoted a very fair price on the vehicle I wanted, and also received a very fair allowance for the truck I was trading in. If you are in the market for a new or used car, give Midlands Honda and Don Chadwick a chance to earn your business!

K. Young

Jul 13, 2010

My experience at Midlands Honda was AWESOME! Scott Austin was the sales associated who worked with me to find the perfect car for me. I wasn't sure which model I wanted, so Scott narrowed down the choices for me. I had a difficult time choosing, but Mr. Austin was more than patient. I decided on the Honda Accord V-6 model. It met all my requirements, and was well within my price range. I have purchase 4 Hondas, over the past 20 years, all from Midlands Honda. I will continue to use this dealership for the friendly service of the employees, to the excellent service department. Thanks again for making my buying experience a pleasant one!K. YoungHopkins, SC

jbovermyer

Jul 9, 2010

Sales rep, Robert R. did a fine job. Finance person, Mr. O., kinda mislead us on the price of our extended warranty. He made us believe it was $800. When we got home it was $2100. He actually told us "I have discounted the warranty and for $800. more you can get the extended warranty.

jwilson1

Jul 8, 2010

My experience with Midlands Honda and Dennis Gillan was the best car-buying experience I can imagine, short of someone giving me the vehicle for free. I've bought a number of cars and prior to this experience I have never been truly happy about the transaction once the ink was dry. Dennis was funny and personable and, most importantly, never used any high-pressure sales tactics whatsoever. Dennis made me feel like he wanted to sell me the car, but only if it was right for me. I came from out of town to buy our new Pilot because of Dennis and other employees at Midlands (Mark Rossi and Mike Morales) and will not hesitate to recommend them to anyone looking to buy a car.

lorastan1252

Jul 3, 2010

i went to midlands honda on sunday to shop and look but we found just the right car for us,and the salesman was so helpful with all information on the honda crv we bought, i would recomend him highly he was very attentive to our needs,Robert did every thing he could to get us the lowest price and monthly payments and this we thank him very much.i have passed his card on to a few of my friends that are in need of a car. i hope they feel as comfortable with him as we did.And we thank all at midlands honda for helping us

aaronhyman

Jul 2, 2010

Mike, from Internet sales, made us feel at ease right away. Then we met Kacey Green and he worked hard to find the exact vehicle we wanted! He and everyone at Midlands Honda made buying a vehicle a pleasure. Thanks again you guys, Aaron & Sylvia Hyman

amybanana15

Jul 2, 2010

This was my first time buying a car and even though my dad was with me, Midlands Honda helped me understand everything about the car. They showed where everything was in the car that I might need before I drove off the lot. They really helped me get the car that I wanted exactly how I wanted it, they worked so hard to make this happen.

icecream14

Jul 2, 2010

The time spend waiting for an answer from the bank was long, but the service was great and they were very helpful. The dealership is appealing, clean and there is so many vehicle to look at to choose from.I would strongly recommend friends and family. Thank You

kljenkins

Jul 2, 2010

Larry and Debbie were both excellent service providers. They both made this experience one that will always be cherished. This purchase was my first major purchase that I was able to achieve without the help of a co-signer. They explained every detail of the sales process and provided answers to any questions that I had. Telephone calls were returned promptly and never once did I feel that my concerns were not important even after the purchase.

SherryA

Jul 2, 2010

My experience with Midlands Honda was the best experience I have ever had in my life with a dealership. I consider the level of professionalism, honesty, knowledge, attitude and willingness to make my time with them comfortable and beneficial for all concerned to be of epic proportion!!! I was met in the parking lot by Don Chadwick who immediately put me at ease and was one of the most pleasant dealers I have ever worked with. There wasn't one question he did not have an answer to....quickly. There wasn't any time wasted "looking for answers" or "we'll find out and get back to ya" going on here....This man, Don Chadwick knows his stuff!!!! I can't say enough good about it. Folks, you have to go to Midlands Honda they treat you right. They have heart as well as business savvy. The finance people were so excellent as well...Mike Morales and Mike Ohrin are just very caring people . Midlands Honda wants more than your money, they form relationships that will make for long term business..SMART!! I'm driving my new Honda CR-V and loving it. Honda is very fortunate to have the likes of Don Chadwick on their team, you can't pay someone enough to do business the way he does business. In this day and time customer servies is the pitts in most places you do business with now but I have renewed faith . At my age, I thought I would never see the kind of customer service that was once a standard of excellence in the past but now I know where it is!! Honda Midlands. Thank You. I will be bragging about it to everyone who will listen. This review is from a person who has been fed up and turned off by many dealers in the past and dreaded having to go through the process again and feel great that I can finally really refer people to a business and not worry that I will eat my words.!!! GO MIDLANDS HONDA!!!!

civicaccord

Jun 30, 2010

The staff was very knowledgeable about their cars. They could answer all my questions. I made three trips and drove several cars. They were extremely patient and gave me all the time I needed to make my decision. They gave me very good advice to help me with my decision between a Civic Hybrid and an Accord. I traded in my old Honda and thought I had received a decent trade-in price. I was treated with respect and it was a pleasure doing business with them. I highly recommend this dealership.

kgibson

Jun 30, 2010

Everything at the dealership was fine... but having to type this in is a major pain. I don't know why I have to justify the answers that I gave above. xxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxxxxx xxxxxxxxxx

jepatrick

Jun 29, 2010

My wife and I visited Midlands Honda to check out and possibly purchase a preowned 2008 Honda Element. However, once there, we found that a 2010 Honda Fit better met our needs. Tom Collins, the Honda sales representative we dealt with, was outstanding. His professionalism, friendliness, and patience helped seal the deal. We also got a very good price on the car we traded in.

ReverendCarl

Jun 26, 2010

Sean O'Neil very effectively represented Midlands Honda and me, his customer. He understood my needs and my financial situation. I now have two Hondas - and I'm very pleased with both of them. I would heartily recommend Midlands Honda to all of my friends.It is a pleasure to do business with Midlands Honda. I am deeply impressed with the people who graciously took care of my concerns, including Sales Manager Mark Rossi. I will heartily recommend them to my friends. Thanks!

kmorgan99

Jun 24, 2010

I first contacted Larry via the internet. He answered promptly and was very receptive to addressing all my questions and converns via email. I was very well informed before I ever stepped into the showroom for a test drive. Larry was ready for my arrival with a smile and winning attitude. Sam and Debbie were also wonderful when it came to evaluating my trade-in and walking me through financing. They were helpful, quick and thorough. I got a great new car at an excellent price with a very competitive loan rate. I would definitely reccommend Midlands Honda to anyone looking to buy a new vehicle.

trAltima

Jun 20, 2010

We had an excellent experience at Midlands Honda buying a used Nissan Altima. It was well worth the hour and a half trip from Charlotte, NC. I found the car through an online search, and the communication before our arrival exceeded our expectations. The low pressure sales process was greatly appreciated. Great prices and great service.

Larryb2lrf

Jun 16, 2010

All dealings with sales staff were very satisfactory.However, the vehicle was delivered with grease on the driver's side arm rest. The salesperson correctedd this problem but she shouldn't have had to. The service staff shouldn't have left the grease there.

dwill922

Jun 15, 2010

Delighted beyond words with the experience I had yesterday (6-14-10) buying a new Honda Accord EX-L! Tom Collins, my Sales person was boiling over with enthusiasm, not only with the sale itself but showing me the beautiful showroom and cust. waiting area, shop, etc. The inventory on hand plays a big part in anybodys decision as well. I want to see it, feel it, drive it NOW... not having to just look at a brochure, hearing they can probable get one in a few days. I want to drive it and buy it TODAY! With the competition being what it is now in the auto industry, I highly suggest you travel/ call around for your best deal and inventory and then come see Midlands Honda... and above all, ask for Tom Collins!

hedgepath

Jun 14, 2010

specifically A thank you 2 Dennis Gillan who made it happen!We have all experienced the pain of trying to negotiate a car deal. It is usually likened to a root canal! I have never known anyone in my 50 years to tell a story of what a wonderful experience it was. Well listen up! These guys start with a good price, and then if you have a trade-in, they do their best to price you in a range to make your previously-loved car disappear. Then they work with you on down payment & financing to get you the best rate. Now it may not happen the 1st time you are there if you are not sure whether you are ready or not, BUT when you are ---They are! Not only did I tell them when I had to leave, but they set me up with a PC to use & gave me a desk! If that isn't rolling out the garnet (USC) carpet then I don't know what is! You get as many folks to help as you want or as few as need to narrow your focus! These staffers were all helpful!Dennis Gillan, Brent Ferrell, Scott, Mark Rossi , Sam Reynolds, Dan Demar, Randy Threatt, Michael Brooks, Bob Carter -Midlands Honda -Columbia, SC 29203 -803-691-8500

mawtavenner

Jun 9, 2010

Overall a very positive experience. This makes my fourth Honda over the past 30 years. However, all Honda dealerships are not created equal. A visit to another dealer nearby was not so pleasant; the energy at Midland's Honda was so much more positive, friendly and accomodating. We definitely would recommend Midland's to our friends/family.

quisha34

Jun 4, 2010

Don responded quickly to my inquiry with all the info i needed. He made sure that everything was to my liking. When I had trouble out of my vehicle he didn't hesitate to find out what the problem was and he correctly it quickly. I would not have beaten the price at any other dealership. Thank you so much Don and Midlands HondaLaquita Mitchell

pedro3418

Jun 3, 2010

By far the best car buying experience I've ever had. Mike was incredibly helpful and didn't try to be deceptive to get my business. It means a lot to be able to go to a dealership expecting to be lied to only to meet one of the nicest people I've ever met. This dealership is very supportive of the military and I couldn't have asked for more.

afz37

Jun 3, 2010

From the time I arrived at Midlands to the final signature on the paperwork to the final hand-shake I had a good feeling. All Midlands employees I interacted with were respectful, knowledgeable, helpful, and professional. They spent hours upon hours helping me make a balanced, careful decision. I am confident I got a good deal on my car and was quite pleased with the overall experience.

charlesmichaelcox

Jun 3, 2010

I would have to say that the reason I purchased a car from Midlands Honda was because of the professionalism and integrity my wife and I were shown from the moment we arrived. My concerns were promptly addressed and I felt very at ease throughout the buying process. Tom Collins is who you should ask for at Midlands Honda. Thanks again Tom.

kaysahr

Jun 3, 2010

Ragin Geter, my sales person, was typical of what I've come to expect from Midlands Honda: courtesy, honesty, and efficiency without the aggressive tactics sometimes associated with car sales. This is the third vehicle I've purchased from this dealership, and I would not hesitate to send friends there. Everyone I've encountered, including Deborah Philllips in the finance department, was pleasant and easy to work with.

gamecock2b

Jun 2, 2010

This dealership was very easy to work with. Never felt pressured as at other dealerships. Entire staff was very friendly and eager to make me a satisfied customer. I will definitely recommend this dealership to others and I will shop there again if the need arises.

sassymath

Jun 2, 2010

I am very satisfied with the quailty of work and workmanship that I have received from this dealership. I would recommend many people to come buy a car there.The salespeople were very informative and was able to answer every question that I asked.

nysunshine26

May 31, 2010

I went to the dealership to trade in a Red Honda Coupe which I had purchase previously, which was received in a very professional manner. Maureen already new how I felt about this vehicle which was not me. I spoke to Maureen about a CRV which I saw on your website and told her I wanted to trade my vehicle for the CRV. I test drove the CRV and fell in love with this vehicle which was definetly me. Maureen displayed excellent customer service assisting me with the trade of my vehicle for the CRV. She worked with me and made this experience a pleasant shopping expierence. I command this dealership for the excellent customer service they provide to the buyer. I would definetly recommend this dealership to all my family and friends.

Jimmygee

May 31, 2010

If you are considering purchasing a quality automobile from responsive, easy to work with, and extremely customer-focused group, visit Midlands Honda. You won't be disappointed. Ask for Michele Dickson, she demonstrated a high level of professionalism and great customer service; she knows how to offer you the options based on your needs which helps makes the sale, she tries hard to make the customer satisfied with their purchase. The price of the vehicle was excellent, the overall experience was outstanding. From my initial Internet contact with Shelley Fentress's and her prompt, helpful responses, to Michele's sincere desire to win my business, to Brent Ferrell's helpful sales approach; I am very pleased with the recent purchase from Midlands Honda.

bdefusco

May 28, 2010

Overall good experience. Friendly, easy to work with, and extremely customer-focused. Quick to come to a deal once vehicle was selected. Staff was conscious of the value of my time and gave me another new car to take to lunch while my new car was cleaned. Pleasantly surprised.

Laureld

May 27, 2010

I leased a new Honda Odyssey at Midlands Honda yesterday. The entire experience was pleasant and hassle-free. I live two and a half hours away and passed by at least one other dealership to return to Midlands for my second lease. Every employee I saw was friendly and greeted me. We were treated respectfully and I never felt like the dealer was getting the best end of the deal. Maureen Brazel, my salesperson, was very knowledgeable regarding the vehicle as well as the procedure of leasing. Matt helped us obtain financing quickly and efficiently. We drove off feeling like we had received a fair deal and a great car!

nysunshine26

May 27, 2010

Maureen offered great customer service, she knows how to make the sale, very friendly and tries hard to make the customer be satisfied with their purchase. The price of the vehicle was good, the overall experience was good, it could have been better if someone would have infomed me that if I was not satisfied with the vehicle after driving it for a couple of days I could return it and exchange it for another vehicle and not get charged a penalty. I really tried to keep the mini cooper I purchase but after driving it for a week felt it was not the car for me, came and exchanged the vehiclefor a Honda Coupe and was charge a penalty, which dampend my shopping experience, because I didn't know about your policies. Yes I would recommend the dealership because your vehicles are excellent, and the enviroment is friendly and Maureen really tries to help the buyer when purchasing the vehicle. I wish that when you purchase a vehicle your sales person would go over the policy grace days to return and exchange the vehicle and how the penalty will be calculated after the grace days.

ckk527

May 24, 2010

From my initial Internet query and Shelley Fentress's prompt, helpful responses, to Steve Graham's sincere desire to win my business, to Casey Green's thorough, knowledgeable and extremely helpful sales approach, and then Mr. Caughman's pleasant willingness to lend me a hand post-sale and after hours (even though he had no prior contact with me) - I can not adequately express how pleased my wife and I am with the recent purchase of our 2010 Civic Hybrid from Midlands Honda.The Midlands Difference is real, and I dare say it goes well beyond the various commitments contained in that promise. Indeed, the TRUE Midlands Difference is in the people who provide such a high level of professionalism and service.If you are considering purchasing a quality automobile from an enthusiastic and helpful team, visit Midlands Honda. You won't be disappointed.

dmalloy1

May 22, 2010

This dealership and the sales people I worked with are EXCELLENT. They exceeded all of my expectations and took very good care of me. Here's how: I was actually on my way to another car dealership when I spotted low-priced cars parked along side the road at this Honda dealership. The prices made me do a double-take so I stopped here first. I parked my car and got out to look at the cars that caught my attention when Dennis Gillan, a new sales and leasing consultant walked up behind me and said, "It's a great day to buy a car." He opened up a rapport with me that let me know that I was in the right place and talking to the right person. Dennis was very patient and listened carefully to what I said I wanted and he told me things I wanted to know about the cars I was looking at along side the road. He even showed me some cars I had not seen that were on the dealership's lot that fit the criteria I was looking for. Even though I still had to keep my word with the guy at the other dealership to check out one of their cars, I promised Dennis I'd be back to test drive one (or two) at Midlands Honda. I kept to my promises and I when I came back to Midlands, Dennis let me test drive one of the cars he showed me earlier and then he introduced me to Maurreen Brazel, another sales & leasing consultant. I told them that live in Memphis, TN and that I needed a car because my old car no longer worked. The two of them sat me down in a BEAUTIFUL, Burgundy 2010 Honda Accord and the three of us took it for a ride. While showing me the features of the car, my favorite singer played on the radio and I mentioned how much I liked that singer and how much I loved this car. I was looking for something within my budget so Maureen and Dennis worked out a discount within their financial office that put this car within my budget range. I was the last customer of the day to leave the lot Tuesday, May 18, and probably the happiest one, too. From beginning to end, they both tended to customer satisfaction, customer service and made sure I knew all about this car and Honda's customer protection services. They were VERY Thorough, very patient, very friendly, very knowledgeable about the car and I knew without a shadow of doubt they wanted my business. I cannot think of anything they left out. They even beat the heck out of the so-called deal the other dealership I visited around the corner from their dealership said they could give me. I could not have gotten better customer service, satisfaction, car protection, professionalism, friendliness, and pricing from any other company. They took excellent care of me. What I liked the most is that they presented me good, sound information about their cars, which helped me to make an informed decision about which car to purchase. They did not bash the other car company to sell their car and they did not pressure me to buy from them. It's like they knew that once I understood the quality of their cars, I would come to the right conclusion on my own to purchase from them. They were right. And, I am glad I did. Very glad. I turned in the Hertz rental car I'd driven to Columbia in and I drove my new Accord home to Memphis. The drive was a great experience, not only because of the smooth, comfortable ride and the really nice gas mileage I got on the road, but because as an added customer satisfaction gesture, Dennis bought me a CD of songs sung by my favorite singer, Anita Baker, and he put it in the CD player for me to listen to on my drive back home. Now that went above and beyond his call of duty, I thought, to make sure that I was a happy customer. This might be more than what you ask for in a comment for a dealership and its sales consultants, but I certainly got more than I'd expected from this dealership. I highly recommend this dealership to anyone looking for a new or used car. It is worth the trip if you have to drive a long way to buy a car. I would do it again and I would probably drive a friend from Memphis to buy a car from Midlands Honda. Trust me, it's worth the drive!

Grannyspitfire

May 20, 2010

We were thrilled to have been able to walk in and walk back out within 2 hrs. driving away in our new car. Very smooth operation. No pressure (hawk-like) salesmen. Mark Rossi was nice to work with. Mike (Finance Manager) was wonderful! Would definitely recommend.

newfitowner

May 20, 2010

Was recommended by a family friend to go to MH & see Mark. We were looking for a good used car to replace an old SUV, and tested out Civics and Elements before deciding on a '08 FIT. Car was in great shape. Service was excellent. Very approachable. Very knowledgable. Very responsive. Very satisfied with the car we chose & our experience. Will definately recommend, and revisit for our next car purchase.

georgia's garden

May 17, 2010

When I decided to look for a new car I visited or researched several car dealerships. The sales staff at Midlands Honda was by far the most professional, informative, patient and efficient of all of them and I decided that I wanted to work only with them. Mr. James Pratt was my sales consultant and he took the time, over several days, to answer all of my questions and to try to satisfy all of my wants. The result was that although I initially decided to look for a Honda Fit, I actually walked away with a wonderful new Honda CR-V, which I love!! He and a financial assistant Deborah (don't recall her last name but I know she was new to the dealership) were extremely helpful and informative,and I couldn't ask for more! Thank you for such a pleasant and successful working relationship! Georgene Clower

SuggsB

May 17, 2010

I had an excellent experience buying my 2007 Honda Civic. The staff was friendly and knowledgeable about the cars they were selling. When it came to financing a quality car, the car the dealership truly had my best interest at heart. I highly recommend this dealership to anyone thinking about purchasing a new or pre-owned vehicle.

TonyRNelsonJr

May 16, 2010

My overall experience working with Ms. Claudette Green and the management staff of Midlands Honda was refreshing, and one I will never forget. From the moment my grandmother and I walked through the door we were treated with the upmost dignity and respect. This is the second Honda that I have purchased and it by far was the best experience that I have had. The wonderful customer service and care that Ms. Green displayed rivals that of the care a new born baby recieves at a hospital. The negotiation of price and transaction went completely smooth. I was extremely pleased with the appraisal of the vechile that I was trading in. The facility from which I purchased my vechile was breath taking; with a state of the art show room, auto care center, waiting area, wi fi bar, and video game room. When or if I decided to purchase another Honda, no matter where I am in te world, I will try my hardest to make it back to Midlands Honda in order to make my purchase to purchase my vechile. I highly recommened this particular dealership to anyone who is seeeking to purchase or lease a vehicle.Tony R. Nelson Jr.

aspires

May 12, 2010

On Saturday, May 8, 2010 my husband and I visited Midlands Honda. We met with Mark Rossi. Mr. Rossi was able to get us in the vehicle we always wanted. He worked super hard which really meant alot to us. We never once felt like we were being ripped off. Our visit was about us not about him making a sale. The price was super affordable. The best part is we have found our home for cars. We will be coming to Midlands Honda from now on. I would highly reccomend Midlands Honda!!

CLARAPELHAM

May 10, 2010

Our family would like to say "THANK YOU". This was more than just a pleasant experience,this was an event. We entered your beautiful showroom and was greeted with a smile by the receptionist. she was very cheerful while assisting us. Next Shellie and Kacey Green introduced themselves from then on it was smooth sailing. Kacey was very knowledgable and quick to answer our questions. He offered additional information which made us feel good about making our purchase. This was the most enjoyable buying experience I have ever had. Once again THANK YOU KEEP UP THE GOOD WORK.

ashifer

May 9, 2010

I really enjoyed the customer service and my car from Midlands Honda. My sales person was attentive and it is a very friendly atmosphere within the dealership. The only problem I had with the overall service was that there was a miscommunication the day I received my car. On Wednesday, the 5th, I was told that Midlands Honda could process the paperwork for me to finance my car through my credit union; the only thing I needed was my mom's signature on some things to authorize the sale since she was co-signing. When I went in the next day to sign the paperwork and pick up my vehicle, I was told by one of the finance managers (I was dealing with 2: Michael Ohrin from the previous day, and I can't remember the name of the guy who helped me process the paperwork) that they were told that I was to take the paperwork to my credit union. At this time it was a little after 4:00 so I was a little worried that I wouldn't be able to get my car because my credit union closed at 5 if I had to make a drive over there. After all of the confusion, nonetheless, I was able to get my paperwork processed. The man that helped us (I hate that I can't remember his name) was extremely patient and helpful. I was so happy to drive off in my "new" used car. I would recommend Midlands Honda to my family and friends. If I could thank EVERYONE who helped me, I would. They were awesome.

spideyns

May 5, 2010

This evaluation is very late, but they did such a good job, I felt I needed to go out of my way 2 months later to make sure I evaluated them. They gave me a discounted price on the car that was actually offered by the other Honda dealer, but because I was a loyal customer to the service department, they were willing to work with me. Maureen was extremely friendly, very knowledgeable about the cars and very thorough with showing me all the features in the car. I've recommended them to all my friends that are in the market for a vehicle, whether they want a Honda or not!

B. Charlwood

May 3, 2010

Mr. Rossi was very knowledgeable of the product my wife and I were interested in which was the Honda Accord. He called us on the phone to let us know that a gray Accord has just arrived on the delivery truck and "set it aside" for us to look at before any "extras" were put on the car as he knew that we did not want any "frills" on the car. Mr Rossi gave us more than a fair price for our trade-in vehicle a 2003 Buick. He explained the features of the Accord and went over in detail the dash board panel and all the "gizmos" and arranged for a full tank of gas. We were very pleased with Mr Rossi and at no point felt pressured to buy. This is our 5th Honda that we have purchased through this dealership and have been very pleased with the sales and the service staff.

Diabetic

May 3, 2010

Mr. Ruple made the experience of buying a Honda Pilot very pleasant. He answered all of my questions and I had lots. I was looking for a larger vehicle for better visibility and also passenger seating that would take care of my grandchildren when we went on trips. I was also looking for a vehicle that got good gas mileage and with enough power when needed. The Honda Pilot met my needs. Mr. Ruple pointed out several features of the Pilot that I did not notice but were nice to have on a car.The only area of buying the Pilot that was unpleasant was the fact that the Maintenance Agreement was not even mentioned until I was signing the paperwork and then I had to decide within a few minutes as to whether I was interested in it or not. I believe ALL ASPECTS of the vehicle being purchased should be gone over with the customer before any papers are presented for signatures.

rafarmer1

May 1, 2010

I am pleased to say I have enjoyed the experience of purchasing from Midlands Honda. There was no pressure, and they went out of their way to make sure I knew what I was getting. I was kept informed of everything during the whole process and feel that I was trested right. After just getting "ripped" off by another dealer for a "luxury" Honda, I am confident that Midlands will stand by their vehicles and workmanship. Job well done.

rmallman

May 1, 2010

This has been the best car buying experience I've had in years. Mark went above and beyond to make sure we were satisfied. Everyone was professional and courteous. The finance department made the purchases easy and enjoyable. I would highly recommend this dealership and especially Mark Rossi to anyone looking for a car.

betsys

Apr 28, 2010

I appreciate the experience I had at Midlands Honda. Lucas was very helpful and was able to get me the price I wanted. The car I purchased was a 2008 Honda Civic and I absolutely love it. I will enjoy this car for a long time. Midlands Honda is a get place to buy a car.

chris_twila

Apr 23, 2010

I was extremely stressed and on a time schedule to find a vehicle. I was test driving another Odyssey from another dealer when I went to Midlands. They had exactly what I wanted, and worked with me as much as they could on the price. Ms. Maureen could see that I was very stressed (I had 4 children with me ages 14, 10, 5 & 7 weeks), and helped me out with the children while I made phone calls to my husband and bank about the vehicle I was looking at. They offered to return the vehicle I was test driving, and also the rental that I had left at the other dealership.

sapmoore

Apr 23, 2010

I had a great experience buying a used Honda CRV for my 16-year-old daughter. Mark Rossi was a pleasure to work with and made the experience a positive one. He even delivered the car to our home! This is my third car bought from this dealership. I am a single mom, now with two teenagers. This dealership has never pushed me to buy anything I could not afford or did not need. They worked with me, listening to my needs, before showing me cars. I have even picked one out on the Internet and bought it that day! In this case, our family needed a third car quickly and we found the perfect one without having to haggle or be shown cars we were not interested in. I would strongly recommend this dealership and Mark!

ariadna3673

Apr 20, 2010

We went looking for two used car and left with two new leases. Robert, our sales person, was very knowlegeable and gave us great service. Mike, the finance person, helped us alot and went the extra mile to accommodate us and our son. We appreciate the great service Midlands of Honda gave us and look forward to purchasing more with them in the future. All the steps were quick and it was a very good experience.

rhaile

Apr 15, 2010

Mr. Stover was friendly and not pushy like most sales men and he also made you feel comfortable while doing business.The Financial person needs to be more knowledgeable of how the contract is written.There is a sign on wall that needs to be checked for grammatic errors.

BARTWINGO

Apr 14, 2010

I came too Midlands Honda for one reason only the name Honda, Honda stands for well made and great gas milage, The saleman A B broughton was outstanding for start to finish. I am very pleased with my new Honda Accord EX-L. i would recommend Midlands Honda to everyone i know.

bguzior

Apr 13, 2010

Mike was very friendly and easy to work with. He made the buying experience as painless as possible. Steve Graham helped us with the initial negotiations and did a good job. Chris in finance was thorough but not pushy. I would definitely recommend Midlands Honda and Mike Rossi, Steve Graham and Chris to others.

Element

Apr 9, 2010

This is my first Honda purchase,however, not my first new car purchase. I must say buying my 2010 Element at Midlands was the best new car buying experience's I have ever had. I expected to have to get mad, walk out, call me later...but the deal went well. I was preapproved for a loan and they got me a better rate.

ridefirst

Apr 6, 2010

Friday, 11 Dec 2009Greetings Claudette and Bob,It has been a profound pleasure to experience the refreshing professionalism of you Claudette and Bob, and the remaining staff of MIDLAND HONDA. Throughout my visits and dealings with you and Bob at MIDLAND HONDA, it will never be forgotten. I will also go on to say that the Customer Service, CARE is your number one objective, and not a sale of a vehicle. MIDLAND HONDA has also shown me impeccable proficiency, loyalty, of Customer Care, not Customer Service. In addition to excelling and adapting to situations as they developed; having Post-Traumatic Stress Disorder (PTSD) and Traumatic Brain Injury (TBI) it is very difficult for me being in public, especially without my mediation. Claudette and Bob adapted to my needs and quickly understood my situation. Claudette and Bob also managed to balance both a strict adherence to details with practical applications and a healthy dose of realism... of Its Okay, youre more important than a sale of a vehicle. It is and will always be an honor to just walk through the doors of MIDLAND HONDA, especially how I was treated. I was treated with dignity and respect even after having an anxiety attack. Being deployed five times as an Airborne RANGER, five combat tours in Iraq and Afghanistan and my last deployment to Afghanistan as a 1SG; while deployed, the lessons learned as a 1SG were understandably more geared towards the successful completion of combat missions than involving the purchasing a Vehicle. The bullets and artillery zipping by, the loss of comrades, and the bittersweet experiences of such a deployment seemed to compound the significance of my visit to MIDLAND HONDA and engaging with Claudette and Bob. The stark contrast of being a 1SG in combat and a break of being deployed seems far less important. Claudette, Bob, and MIDLAND HONDA is a breath of fresh (South Carolina) air My experiences are what make Claudette, Bob, and MIDLAND HONDAs abilities stand out even more. Claudette, Bob, and MIDLAND HONDA were able to clearly identify key issues, and impress upon us the intricacies and importance of Customer Care without the need for bullets zipping by our heads as a reminder of the ultimate weight of our decisions. Upon reflection, MIDLAND HONDA has proven to be one of the most impressive and beneficial throughout my 23 years of service, due to the stellar abilities and dynamics of MIDLAND HONDA, Claudette, and Bob. Thank you all from the bottom of my heart; and I will be back.Regards, 1SG Willie D Roberts Jr.4824SmallwoodRoad Columbia SC, 29223 Willie.robertsjratus.army.milridefirstatgmail.com

swatts

Apr 6, 2010

Scott Austin and John Clark were great to work with. They went out of their way to make us comfortable with our decision to trade in our civic for a new one. Both were efficient as well as personable. They did whatever they could to make our visit a positive experience. We had previously bought our hondas at Honda Cars of Rock Hill but have now found someone at Midlands Honda who we will buy from in the future. We will also recommend Scott to friends and family interested in buying a honda...great customer service guys..thanks!Susan & Sam Watts

cushman

Apr 4, 2010

We were looking for a used car for my son, and with such hectic schedules these days, shopping online was a plus. We found the car he had been looking for, and when we got there Chris was very knowledgable and helpful. Great atmosphere and we will definetly recommend Midlands Honda to all our friends.

kandiGurl

Mar 31, 2010

I love this dealership!!! I the salesman (Scott Austin) and my Fiancee' and I had a wonderful time. Scott really made car buying fun!!! He was very helpful, and knows alot about Hondas and the other cars thats on the lot. I meet two managers during my purchase here, and they were also very friendly and helpful. If I was to buy another car tomorrow it will be at Midlands Honda the way I think car buying should be.Im loving MY HONDA!!!!! Ashley Jones

Barbara Claire

Mar 29, 2010

I enjoyed my experience with Midland. There was no pressue and Mark my salesman spent a great deal of time with me. Mark was very courteous and informaative. Prior to my visit, I shopped other dealers and I found Midland to be the most competitive. The finance person was very courteous and knowledgeable. I absolutely will recommend this dealership.

carolinadoc

Mar 29, 2010

I purchased a new Honda Accord Coupe. Claudette was very friendly and knowledgeable about the different vehicles and options. The only negative aspects were that I had to wait a very long time to finally get in with the finance person to complete the paperwork.

daninbooone

Mar 25, 2010

We had a good experience at Midlands Honda. They were able to provide the best price on our Odyssey. They did not draw out the deal with lots of back and forth, but were able to meet the best price of all the quotes we received. Maureen was very friendly and easy to work with. Overall, they made the car buying experience very smooth and stress free.

sue marie

Mar 25, 2010

No pressure sales, great experience. I have already recommended this dealership and salesperson to my boss who is seriously considering a hybrid. My purchase was the easiest, stressfree car transaction I have ever made and it was well worth traveling the 90 miles from my home to this dealership.

ktsmoak

Mar 24, 2010

We were very pleased with Midlands Honda and our experience buying a new car could not have been better. They were so willing to work with us, find what worked best for our family, and were very accommodating. I would recommend this dealership and these employees to anyone who asks.

clamar

Mar 22, 2010

I would recommend Mark Rossi to anyone! He listened to our needs and went above and beyound our expectations! He was friendly and knowledgeable and he truly believes in Honda Cars. He made me feel as though we were old friends. Very enjoyable experience!

V

Mar 22, 2010

Purchasing a car, new or used, can be a daunting experience. I was referred to Midlands Honda by a friend who said, "trust me, they will treat you like a person and not a number". Upon visiting Midlands Honda, I was very impressed with the friendliness of the staff regardless of which salesperson you came to see. Mr. Willie Caughman became my salesperson. First, he was very professional, courteous and friendly. Additionally, he was so knowledgeable about the company and its mission, the certification process of the cars at Midlands Honda, the warranties, etc. He listened to my car-buying concerns and proceeded to locate the "right" car for me. Although I visited the dealership a few times to browse, there was no "rush-to-buy-now" pressure. Mr. Caughman patiently made sure that each step of the car-buying process was geared toward total customer satisfaction. Mr. Caughman is a great asset to your company - His professionalism, knowledge, and patience has made me proud to refer customers to you. Now I can tell friends and family, "that they will be treated like a person, not a number". Many thanks to Mr. Paul Ahn and Preston Locklear who also worked diligently with me. I am truly a happy customer, driving my "perfect Honda Accord". Midlands Honda is truly #1. May you continue to provide excellent service which is the trademark of Midlands Honda. Many thanks,Vivian

sandiedavid

Mar 20, 2010

I just bought a new Honda Accord and I am very pleased with the exceptional professioanlism and courtesy of all the staff in Sales and all the employees that Ms. Downey introduced me to after and before my purchase of the car. Maureen went above the call of duty to explain just about every detail of the car to ensure that I would be getting the right one. She was excellent and very knowledgeable about the Honda cars. I also don't know all the employees but these are some of the others who helped me Dan, Bob,Preston and Stacey in tech support. Thank you all very much especially Maureen who went above the call of duty to help me find my car.

TINA DEIERLEIN

Mar 19, 2010

MY EXPERIENCE WITH BOTH OF THESE MEN HAVE BEEN WONDERFUL!! I HAVE BEEN A CUSTOMER OF MIDSLANDS' FOR A WHILE. I CHANGED FROM ONE DEALERSHIP AFTER BUYING 2 HONDA ACCORDS IN 1 YEAR AND WENT TO BUY THE 2007 FIT FROM THEM AND THEY REFUSED TO LET ME DRIVE IT TO SHOW MY SON. I WALKED OUT AND I FEEL IT WAS THEIR LOSE. I COULD NOT BELIEVE AFTER JUST PURCHASING 2 CARS W/IN MONTHS OF EACH OTHER {CASH}. PRESTON WORKS IN THE SERVICE END AND IS ALWAYS THERE TO HELP ME. I JUST MET MARK TODAY WHEN I DECIDED TO GET RID OF ONE OF MY HONDA'S. THE 2007 FIT HAS GIVEN MY SON ALOT OF PROBLEMS , NOT ONLY THE CAR ITSELF, BUT HIS TAKING CARE OF IT. MY 2006 HONDA ACCORD IS ONE OF THE BEST CARS I'VE HAD, PERFORMANCE WISE. I WILL CONTINUE TO USE THIS DEALERSHIP BECAUSE OF JUST THIS REASON---NEVER HAVING TO WAIT FOR SERVICE, FRIENDLINESS, AND MOST OF ALL, BECAUSE THEY SEEM TO CARE. THANK YOU FOR THIS BEING IMPORTANT TO YOU--HONDA. SINCERELY, TINA DEIERLEIN 108 SURREYWOOD LANE BLYTHEWOOD, SC 29016 803-735-0229

Felderj

Mar 19, 2010

The Honda dealership advertised a automobile I was interested in, The sales woman worked with me and I was pleased. I later found out that they were some mechanical issues concerning the automobile that needed to be corrected. After discussing with the Sales Manager my concerns, the issues were resolved.

addison1

Mar 18, 2010

long story short I went to the dealership only wanting to see and test drive a vehicle but thanks to the great staff, especially to salesperson Maureen Brazell,who went far and beyond her duties from the first email, phone call and follow up calls and emails I am the proud owner of a top quality used vehicle thanks once again to Midlands Honda and "Super Salesperson" Maureen Brazell, I will certainly refer all my friends and family,will make my next purchase from Midlands Honda

Dexfam4

Mar 18, 2010

Maureen was very polite, very patient and very professional. She answered all of our questions (and there were many) and she did it with a positive attitude. We told her what we wanted and she did her best to deliver. We are very happy with the car and the deal we received.

Tashakile

Mar 17, 2010

Maureen "Moe" Downey was very helpful and friendly. This made for a smoother transacation and an overall good experience. There was only one little drawback, and that was with the detailing on Sunday. Spots were on my car but that was realyl minor. The dealership had a popcorn wagon (and I love popcorn) so that made it a little more relaxing for me. The price was fair and customer service was good overall.

RitaDickerson

Mar 15, 2010

I recently bought a new Honda Fit. It was the first time I had the experience of buying a car. My son-in-law accompanied me and took care of the wheeling and dealing. I feel we were treated fairly and politely. When I got home with my new car I realized I had no mats. I called Scott, he checked and realized the Fit didn't come with mats, so he made sure I got mats. I know I would return to Midlands to buy future cars. I love my new car!

breidlin

Mar 15, 2010

Everyone was very helpful and the negotiations went smoothly. I never felt like anyone was trying to take advantage of us with our purchase. Would definately purchase another vehicle here when the time comes. When I went back to pick up the vehicle, it had been washed, fueled, and ready to go. They even threw in a free cargo tray with the purchase.

glinder

Mar 14, 2010

Mark Rossi was a delightful and knowledgeable salesperson. He was easy to work with and did not waste our time. He made shopping pleasant and made sure we were informed throughout the process. He even introduced us to the Service Department personnel. We had an excellent experience and look forward to purchasing a second Honda soon.

DM225

Mar 13, 2010

Scott (Get it off the Lot) Austin was very friendly and courteous. He didnt make us feel like he was doing us a favor. He made this car buying experience one of the best I have ever had. We never had to sit around and wait for long periods of time, as soon as we picked our car we went to the finance department and shortly there after we were driving home in our 2008 Honda Accord EX-L. Chris even got us a lower rate than the one I walked into the dealership with. I also came home and rechecked the Kelley Blue Book, it was right on point. I feel like there was no deception involved in this entire experience and I appreciate that Scott. Thanks Scott, Chris and Midlands Honda. My wife loves her car. Thank you Jesus.

maribeth33

Mar 13, 2010

Claudette Green was an awesome saleswoman! She asked us what we were looking for and was determined to find it. I could tell she genuinely wanted to sell us the right car for our needs, not just any car. Her friendliness and personable demeanor made our car-buying experience fun! We are very excited about having purchased a 2010 Honda Accord and would recommend Midlands Honda to anyone in the market for a new or used car.

tkinney

Mar 12, 2010

We enjoyed our experience until we reached the final paper work when we were then informed that our salesman had made a mistake on the explination of the price. Due to the confusion there was only a 1,500 dollar discrepance in the price. After the Sales Manager, Sam Reynolds, had to be hunted down on his cellphone to get the issue worked out, we all left in agreement on the price and vehicle. We absolutely love the SUV, and would turn around and buy another vehicle from Donald, we just will make sure all parties are listening when the seller is asking questions about the price. We felt that Bob Carter was helpful with the paperwork, we did feel a lot of pressure to add warranties and pre-paid maint. Overall he was nice and willing to work with us. Mr. Reynolds was very cold and barely gave us the time of day once we were unable to refinace with him due to higher millage, over 79,000. Over all I would just suggest to go in with an open mind, and take the time to get good expinations and read all the fine print.

US

Mar 11, 2010

Salesman Scott Austin extremely personable, friendly and reasonable, no high pressure or typical sales tactics, willing to accept "no" and move on. Our experience with finance office not as pleasant: took over 5 hours to buy the car: 4-hours of it waiting to meet with finance employee; we and other waiting customers extremely frustrated; considerable pressure to buy extended warranties; unwilling to accept "no"; told we had to make an instant decision to buy or do without extended warranty coverage forever; not true; assured that we were being offered lowest possible price, then returned with a lower price after "consultation" with "the boss"; the finance employee attempted to substitute a 1% higher interest rate than quoted in the sales department. Overall satisfaction with the dealership and would buy there again, but will avoid the in-house finance office.

smyersiii

Mar 10, 2010

Claudette and Bob gave me the best car buying experience of my entire life. I've brought at least 5 new cars in my lifetime and numerous used cars in my younger days and I've always drove away thinking I could have done something different or did I really get the best deal. NOT THIS TIME !!! I am so happy with the way everything worked out I can't stop talking about it to my friends, family and co-workers. Everybody wants to peek inside my fully and I do mean fully loaded 2010 Honda Accord V6 Navi. I've only had it for two days and I've planned two trips already and the summer is not even here yet. Claudette you are the best! I am actually looking forward to the day I come in with my twins to purchase two more Hondas from you. I will absolutely find you to say hello and thanks every time I need to stop by for service. See you in 5000 miles!Samuel Myers III

ChristiHinton

Mar 9, 2010

My family and I love our new Odyssey. We had a great experience looking at various makes and models until we found one that met our need.Scott was professional and helpful while still being friendly and personable.He was a great help while we decided what we wanted and needed as a family. The van is perfect for us! ~I would send anyone to Scott and Midland.

lohmanns

Mar 7, 2010

Buying a new car can be a nerve-racking experience. But, the staff at Midlands Honda work to make car buying a more bearable process. For instance, the sales associate, Mark Rossi extended a listening ear, pleasant attitude, and quality feedback. Thank you!

mjlawracy

Mar 7, 2010

Scott was a very knowledgeable, personable, patient, focused and efficient salesperson. He spent a total of 4 hours with me letting me drive as many Hondas as I wanted to (which ended up being 2 hybrids, 1 crossover, 1 accord, and 1 civic). I also had the opportunity to be trained to drive my new car by one of the masters of hybrids, Kayce, Midlands Honda's own in-house expert. Kayce knows his product, enjoys driving a Hybrid and is a great teacher. Driving a hybrid is a totally new experience, one which I intend to pursue for at least the next 10-20 years. My shopping experience at Midlands Honda was fun, educational and exciting. Paul, the finance representative was efficient and professional. He too was very knowledgeable about customer service. He explained the maintenance program in great detail and even though it was past the time the dealership closed, he answered all my questions. I received his full and undivided attention. My family is amazed at how enthusiastic and effervescent I am when talking about my brand new 2009 Civic Honda Hybrid to other family members and to friends. I am a satisfied customer and the entire car shopping and buying process was positive from the time I entered the parking lot until the time I left the showroom in my new car. I literally drove the car out of the showroom (it was the demo Hybrid model) Thanks, Midlands Honda. Kudos to you A+ rating.

cwsoules

Mar 6, 2010

They had a good car that we liked. They did come down on the price of the car. But the $499 handling fee is a rip off. It charges the customer for the effort necessary to get the car ready to sell. If they had not cleaned up, and shined the car it would not have looked as nice as it did. This is the same fee they charge for a new car. The car sales price made the deal and we wanted the car, and we had to accept the rip off in order to get the car. Our previous car was also a Honda Odessy and we got it from CARMAX and only had to pay about $125 for handling.

scottmik

Mar 4, 2010

Mark Rossi was an excellent salesperson and worked dilligently to make sure we got the deal we were promised. From start to finish he was great to work with and we really appreciate his hard work and sincere concern for making us happy. He is the reason why we WILL recomend friends and would be happy to do business with Midlands Honda in the future if there was another need.

PMB12

Mar 1, 2010

My experience at Midlands Honda was the best experience I had ever had buying a vehicle. I didn't have to haggle with them. They gave me a fair price on my first visit. They gave me a very good price on my trade-in. They were courteous and friendly and most of all - they listened to me. Many of the dealerships I visited did not listen and showed me vehicles I was not interested in or did not show me the one I wanted to see. I did not know what vehicle I was going to purchase and visited every dealership in Columbia. Lucas was my favorite salesman of everyone. I finally narrowed it down to two vehicles and Midlands gave me the best deal. This is my first Honda but I am certain it will not be my last.

2010fit190

Mar 1, 2010

I shopped around at a number of car dealers; some competitor car brands, and also another Honda dealer. While most all of the experiences were satisfactory, I did have a few problems at almost every other dealer; the key machine at one place was down and test drives couldnt be done, one place needed to jump the battery on a car I wanted to test drive, and one place seemed almost disinterested in making any sales at all. Everyone at Midlands Honda acted professionally and was very helpful. They were helpful with test drives, information, etc. even when I told them on my first visit that I was not going to buy a car that day. And they didnt push for a sale. Days later, after doing the market research in preparation of negotiating a purchase, I returned ready to buy. They were very fair with the price for the new car and on my trade-in and didnt put me through any needless games. I was very satisfied with the whole experience.

ericachappell

Feb 28, 2010

My husband and I arrived at Midlands Honda to look at purchasing or leasing a new car. Mark greeted us and spoke with us about different options. He eagerly took us a test drive of a 2010 Honda Accord. When we arrived back, Mark sat us down and actively began working a deal for us to get a new car. Mark was very patient with us and did a great job of explaining all the details with us. After a couple hours, Mark got us a great deal on a new car. We really felt that Mark was working for us and on our side the whole process. We really enjoyed working with Mark and would definately recommend him and Midlands Honda to others. I would definately purchase a car there again and will be bring my new purchase there for maintenance also. This was my first time buying a new car and never felt pressured during the process and Mark made the whole process very smooth and painless. Mark did a great job and we felt that he was for of a friend than a salesperson.

benggreene

Feb 26, 2010

My family and I had an excellent experience at Midlands Honda. Our salesman, Mark Rossi, was friendly, approachable, informative, and direct. And, perhaps most surprisingly for a salesman, Mark was extremely genuine and forthright...we were instantly comfortable with him. He created a very low-pressure buying environment. Mr. Rossi did not "play games," and it was refreshing to just be able to have a direct conversation about the purchase. Not once did we feel pressured or "led."I would also like to comment on the great facility they have at Midlands Honda. My post-purchase finalities and detailing was done quickly. In the meantime, they had a spacious, comfortable waiting area with internet access, and a small play area for kids. Even our time in the finance office was, compared to other car-buying experiences, easy and comfortable. The finance office got us out, with our new car, in record time, and, once again, without "playing games" or trying to "push" something on us. It cannot exaggerate the "low-pressure" experience.I highly recommend this dealership, and Mark Rossi in particular...enough so that I'm taking the time to write something meaningful. P.S. Go Saints.

staub

Feb 25, 2010

We bought a 2010 Honda Accord from Midland's Honda and would definitely recommend them to friends and family. We had looked at another area Honda dealership that was closer to our home but we were not impressed with the amount they wanted to give us for our trade-in. Midland's Honda gave a lot more and we didn't feel the need to haggle, which is great. Our salesperson was wonderful, he knew a lot about the car and didn't try to pressure us. We will probably buy our next car from them as well.

fwaguespack

Feb 24, 2010

Great car buying experience! Mark Rossi was very informative on the inventory and in helping us make a decision. Bob Carter did an outstanding job with the financial paperwork. We will recommend Midlands Honda to our friends and family in the future.

ravi.svce

Feb 19, 2010

I started looking at Honda Certified cars and found Midlands Honda to have good number of Pre-Owned Certified Accords. I looked at their website and requested for a quote on a 2007 Honda Accord. I received an immediate reply from Sam Reynolds for my enquiry. I drove all the way from Charlotte,NC to Columbia,SC to test drive the car that I selected on the internet. Shelley Fentress was the salesperson, she was pretty helpful. Once the test drive was done, I went inside the dealership to decide on the price and finance options. I had finance from credit union but Midlands Honda matched it with a better APR thru Honda Financing. After that the price negotiations started but the price was not reduced beyond a couple of hundred dollars. Once the price was agreed, I was taken over to Paul Ahn who sold an additional Hi-Tech Warranty which would cover the parts not covered by Honda warranty. Since, I drove alone from Charlotte, I could not take my Honda Accord back and instead told them I would be coming back the next day to pick it up. I also asked for a detailing job which was done very well. A temporary South Carolina tag was issued and Midlands Honda could not get the car registered in North Carolina.After couple of weeks they sent the paperwork to the NC DMV in Charlotte and I went there to get my car registered. One of the missing things which I realized later was that the dealer is supposed to show the 150 point checklist for the Honda Certified car. I did not get any checklist or certificate showing Honda Certification. But later I called up Honda Company to confirm the car was indeed entered as Honda Certified in their database and that I will be receiving a Certified Owner ID Card in mail. I would definitely suggest someone buying a Honda Certified car to inspect the 150 point checklist in addition to checking Carfax.In the end I can say it was a good buying experience at Midlands Honda.

KDickert

Feb 15, 2010

I am pleased with my whole experience in buying my new CR-V from Midlands Honda. Maureen took time to get me the best price, answer my questions, fill me in on things I did not think to ask about and make me feel comfortable with my choice. Bob was very patient explaining all the paperwork, twice! Everyone went out of their way to get me exactly what I wanted in a very timely manner. Even the ice, snow and lack of electricity did not stop them from doing an amazing job! I would recommend Midlands Honda to everyone.

KNicholson

Feb 15, 2010

Great buying experience. Would have given all 5's except they forgot to put on the locking wheel lugs in the service department and I will have to return yet another time to have bubbles in the window tint fixed. Other than those two small items, it was a good experience.

luckygray

Feb 4, 2010

I drove nearly 200 miles to purchase a 05 Dodge Ram from Midland Honda and it was worth the drive. The gentlemen I worked with were 1st class and the truck was in tip top shape, just as described on the Internet add. They worked with me on my my trade in, and put New tires around my new truck at no cost to me. I could not have ask for a better transaction, GREAT PLACE TO BUY NEW OR USED ( I WOULD STRONGLY RECMEND WORKING WITH MR.A.B AND MR.CHRIS NIMMONS)

great place

Feb 3, 2010

Even though we didnt buy a Honda, Kacey was still knowledgeable of the vehicle we purchased. He made sure the vehicle was to our satisfaction, right down to the cleanliness. We didnt feel bullied or hurried to make our purchase. We finished late that night, but they promised if we brought the vehicle back the next day, they would treat the seats to prevent stains. When I brought it back the next day, everyone was eager to help and made good on their promise with no sign of amnesia. Bob, our finance guy, was helpful and made sure all was taken care. All the staff was very helpful and pleasant. Would gladly do business there again and recommend to anyone buying a vehicle.

DSTopModel

Jan 31, 2010

Mark Rossi was wonderful to work with. He was friendly, professional, and beyond helpful. He provided me with a wonderful first time car buyers experience. I was able to get a great deal on a great car. Mark provided me with great advice and suggestions that surpassed my expectations, fit my budget, and were pertinent to consider when purchasing any vehicle. He was not forceful or impatient, he took the time to sit down and learn more about me and my lifestyle in order to help choose the vehicle that was most suitable for me. My overall experience was exceptional thanks to Mark. I was so impressed that I dedicated my Facebook status to him. Chris (the finance guy) was also very patient and helpful. He was very thorough and provided me with several payment options and went over all my warranty information with me. Chris gave me the assurance that I was getting the best deal/options available. He too added to my wonderful car buying experience. I would without a doubt recommend the services provided by Midlands Honda, Mark Rossi, and Chis (the finance guy) to anyone. Thank you,A VERY Satisfied Customer/1st Time Buyer/New Honda Car Owner

ashlyshaver

Jan 19, 2010

My husband and I bought a car from Midlands Honda back in 2008 and it was a very unpleasant experience and we hesitated to go back when we found that we needed to buy another car. We stopped by just to see what they had in their inventory and that was when we met Mark Rossi. He was extremely helpful to us and even cleared up a 2 year long issue that we had had since the last time we bought a car from them. He made the process very easy and kept in contact with us which we really appreciated. We felt like he was honest with us the whole time which is more than we can say for the last experience we had with Midlands Honda. Overall, I would say that the dealership has improved its customer service over the last two years and we are very pleased.

won 2 Be

Jan 15, 2010

Mr. Hiller, Thanks for your time, attention and patience during my purchase experience. I have driven another make of car over the last 20 years and it certainly was a very pleasant experience working with you at Mindland Honda on my new car purchase. Many Thanks!J Young

D McCoy

Jan 8, 2010

The people we worked with were all courteous, friendly and knowledgable. The facility is clean, well layed out and the waiting area has nice amenities such as WI Fi access which I would used if I were to wait for the vehicle to be serviced. I think we got a reasonably good deal on our purchase.

brian palmer

Jan 2, 2010

After looking around to replace a vehicale we had to sell when we left Alaska, I became intriqued with hybrid technology. I looked at another dealer and was left with more questions than answers. I then searched the nweb and found out that Honda had several hybrid models to choose from. I went to Midlands because it is the closest to home. I was meat by some great Sales staff, Alphonzo Broughton and Kasey. I was asking Alphonzo a question about the technology and I heard for the first time from a car salesman the response, "I do not know but I will find out". I was directed to Kasey Green who Alphonzo knew had the answer to my question. Both then went about to point out the benefits and the detractors from the models I was looking at and left me to choose what I wanted and what I could do without. I am pleased and impressed by the quality of sales peaople at Midlands Honda. If my friends are looking for a car I will send them to these quality people first.

copelandsk

Dec 22, 2009

Mark was extremely helpful and fun to work with. Midlands Honda had the best Price was even after checking with several area dealers. He is delivering the car, great service, friendly. The process was extremely efficient and all we worked with were helpful. Loved being able to get the quote via email from Larry Stokes.

precor92s

Dec 22, 2009

The employees that I dealt with were very professional and friendly. I felt they genuinely wanted to know me and asked a lot of questions in order to serve me better. I also felt they did their best to accommodate my budget, and I did not feel rushed. The car that I purchased looks like it costs more than I actually paid for it. The facility, including the service area, is squeaky clean.

bseacat

Dec 17, 2009

Chris was very helpful. He was not a all pushy but very helpful in getting the car I was interested in. He made every effort to see that I was completely satisfied. I would recommend him and the dealership to anyone. I plan to continue doing business with him and the dealership.

ptdesportes

Dec 11, 2009

I bought a new EX from Claudette Green at Midlands Honda last week. It was one of the more pleasurable buying experiences I've had. We've owned two BMWs, two Porsches and a handful of American cars over the years and I've never had as thorough explanation of the car, the warranty, the options, price, etc as I had at Midlands. Claudette is a quiet pro who let me buy the car rather than starting it with "Do you plan to buy this car today?" Sam, the sales manager, was equally as helpful without being pushy. The rating above is all 5's but could be higher if you guys had larger numbers - a great group to work with at Midlands - I recommend them highly.

awalters83

Dec 7, 2009

I went to Midlands Honda in search for a preowned vehicle I saw online. Before I was even out the truck I was greeted by Maureen. She was extremely helpful. I came there to look at a 2005 Ford Escape and to trade in my truck. I had already done a good bit of research on the value of my truck and the price of the Ford Escape I was looking at. What they gave me for my trade in and the price for the Escape was right on the money. I felt when it came time for the paperwork of the loan I was not pushed into anything and that they were looking out for my best interest. I was quite pleased with Midlands Honda.

efarr

Dec 5, 2009

We have had a great experience at Midland's service department for our Honda Accord. We were more than pleased with the sales experience as well when we were looking for a new van. We really appreciated all of the assistance Mark Rossi gave us. He is very pleasant and easy to work with. We will certainly be recommending him to others.

midlands honda is the worst

Dec 5, 2009

Terrible dealership that does not stand behind their cars. Worst customer service I've ever seen in any business. Bought a car that failed within the first 6 months and was shuffled from one person to the next when I tried to deal with it. Randy, the manager, constantly cut me off when I was trying to speak and then actually hung up on me. Do yourself a favor and NEVER, EVER, buy a car from these jerks!

bostick

Dec 1, 2009

I called the sales team at Midlands Honda looking for a nice used Honda Ridgeline; they followed up when they found exactly what I was looking for. Mark Rossi did a great job of making sure that the car was what I wanted, and in great shape, fully serviced when I picked it up. It was worth the 100 mile trip from Charleston.

BJ69

Nov 17, 2009

This was the first time I received a quote using internet pricing. I was happy with my price and decided to go for it. James and the staff at Midlands Honda was great and made me and my family feel very comfortable during the transaction. Thanks and great job!

nspecs

Nov 17, 2009

Wonderful attitude. Great dealership. Very helpful and informative. Very prompt, conducting almost all work over the phone and across the internet. This allowed us to show-up (a 1 hour drive from our residence) on a busy Saturday morning, view/drive the car, and complete the necessary paperwork. Normally what would have been a 3-5 hour process only took 2 hours. Thank you, W B Mullis, USN CPO (Retired)

ekf9013

Nov 11, 2009

Very knowledgeable sales representative. Maureen asked the right questions and led us to select the CR-V that most met our personal needs and preferences. Her persistance paid off as we originally had one model in mind but she convinced us that the "up-sell" version was a better deal while better meeting our exacting requirements.My only criticism of our buying experience is the time it took from beginning to end. We exceeded 5 hours wading through the beauracy before we ever got to the car keys and the handshake. Maureen is a true professional and we enjoyed being "sold" by her.

lenkirch

Nov 5, 2009

Can't say enough good about this dealership. For once I wasn't pressured from the moment I walked in with some salesman following me around. If that happens I usually walk away. Willie was great about showing the car to my wife and getting her in for a test ride. I had to get the thing hurried through also since I had appointments the next day and when I saw the finance guy he sped me through the process and the next day all I had to do was sign the papers and put the money down. Unfortunately for Kasey Green, he had to spend two hours showing my wife how everything worked in the car...so Kasey spent more time showing her how to run the car as to the time I spent buying the thing. Great experience and next car will be from Midlands Honda.

zornowpd

Nov 5, 2009

Richard Corneilus was our sales representative, and he did an outstanding job for us. We appreciated his friendliness and honesty, and we did not feel like we were being pressured. He called me on my cell phone a couple of times. He did a great job, and walked us through every step of the way. I would recommend this dealership to others.

jfayers

Oct 28, 2009

Our experience at Midlands Honda was by far the best, most pleasant one we have ever encountered when purchasing a car. The entire staff was very friendly and professional. Our sales person was very personable, insightful, and very knowledgeable. There wasn't any high pressure sales tactics used, which always results in us walking off the lot. It was refreshing to finally find a friendly, professional, and understanding sales person. Her patience and sense of humor were also a welcome change from our past experiences with other dealers. I would highly recommend Midlands Honda to our friends and relatives. I was also impressed by the neatness of the service area and the very comfortable facility. TOP NOTCH!!

natasha23

Oct 22, 2009

My visit to Midlands Honda Was Awesome!! I Saw My Baby On The Website And I Fell In Love INSTANTLY. Upon my arrival to the dealership, Mark greeted me at the door and catered to my every need. He knew what I wanted and made sure it happened. From The test drive, To walking me through the paper work He took care of me. From beginning to end this experience was a total 10! He completely ensured that EVERYTHING was taken care of before I picked up my car and STILL continues to do so, Even after the sale. Now thats Customer Service at it's Finest.

stalbert

Oct 17, 2009

I was thoroughly satisfied with Midland Honda Dealership. I called to set up an appointment and as soon as I pulled up Shelly, the insides Salesperson met us at the door and introduced us to Mark Rossi, our salesman. She introduced Mark as "one of our top salesman" and that she said, was right.Mark treated us as if he were our first customer and had all the time in the world to spend with us that day. He answered all of our questions and concerns from the time we walked in the door till the time we drove off with our new car. My husband and I did not intend on driving away with a new car, but Mark made it possible for us to do so, at an unbelievable price. Thank You Mark for sending us home with our 2008 Honda Accord!

Zanna

Oct 17, 2009

Due to an unexpected crisis, I was in desperate need of a reliable car that came with unbelievably low monthly payments; and I needed it NOW. In other words, I was looking for a miracle. Having a long history with Hondas through Midlands Honda, I made the call and request. Mark Rossi calmed my panicked state, showed compassion towards my 'you want to pay how much?!' need, and guided me to a beautifully maintained 03 Honda Accord LX that had just been brought in the day before. The additional miracle: the 03 Accord had been purchased from, and maintained on schedule by, Midlands Honda! This most recent experience with Midlands Honda was definitely GOD continuing to look after me and Blessing me with individuals like Mark Rossi who caringly and respectfully meet the customer where they are while meeting the needs at hand. Praise be to God and Thanks to Midlands Honda for Mark Rossi! With much appreciation,Susanne W. Cross

FabulousFeaster

Oct 15, 2009

I took my car to Midlands for an oil change on a Saturday. They were very busy but Mr. Michael Brooks, the service manager, told me he would get my car in and out as quickly as possible. He kept his promise because I was ready to go in less then an hour. I will certainly be taking my car back to the guys at Midlands Honda!

PearlyJ

Oct 14, 2009

We found the personnel very quick to respond to our online inquiry. They knew we were ready to buy a Buick Lucerne and due to the efforts of Midlands Honda to find the car we wanted, at the price and financing terms we wanted, convinced us to buy the 2010 Honda Accord V6 instead. Midlands Honda gave us the best deal and terms right off the mark. They realized we were not going to 'haggle' over the price or terms. We had done our research. The professionalism exhibited by the staff was very appreciated. Anyone who just wants to get in, make the choice, and get the deal completed quickly and efficiently would be very happy coming to Midlands Honda. Well done!!

meika40

Oct 12, 2009

Wonderful salesman, very professional, intelligent, and easy to work with. No hassels whatsoever. I told James exactly what I was looking for and how much I wanted to spend on a used car for my daughter and he listened. There were several used cars on the lot in my price range. And even though the car I selected was being sold "As Is", he still made sure the car was in great condition by inspecting the inside and outside very professionally. Kudos to James! Before midday I purchased the car. It was a great buy! Therefore, if you are in the market for a new or used car, please see Mr. James Pratt at Midlands Honda in Columbia, SC.Respectfully submitted,Gwen

Kaosrider

Oct 11, 2009

The sales experience was pleasant. The sales person was not pushy and very easy to deal with. The price was worth me driving from Georgia to buy my new car. The finance person was straightforward with any additional finance options but did not try to force anything. Overall, everything was smooth and I would definitely buy another car from Midlands Honda.

blasiandragon

Oct 9, 2009

Customer service and friendliness were AWESOME, not only did AB keep what I wanted in mind. But he also gave me his perspective. He did a wonderful job and did his best to keep me satisfied. He took his time to give every detail and go through every detail. He has really been a great help, and has gone above his call of duty. Thank you AB. People go into dealerships wanting to get the best service and not feel as though they are getting hoaxed, whether by price, options, or service. I feel good about the purchase I made and every customer should feel the same. I want to thank Bob C, business manager, too. He did a good job.

Frances Robinson

Oct 9, 2009

My husband and I were very please with the way Alphonzo presented himself. He was very well versed in the knowledge of the car we wanted. He was very helpful in answering all of our questions. We appreciated his service very much. I will use him in future dealings with this dealership.

Honali37

Oct 7, 2009

Your first experience as a woman buying a car can be overwhelming because you are afraid of being taken advantage. I did all my homework before shopping and Midlands Honda overcame all those fears. My salesperson Mr. Willie Caughman was very patient and understanding and he answered all the questions and made suggestions. I can truly say that they did not try force a vehicle on me that I did not want like the previous car dealership that I had dealt with the day before. The finance person Paul was also very patient in explaining and answering all my questions. I can truly say that I would recommend Midlands Honda to any and everyone!!!

JROwenInSC

Oct 7, 2009

Never been to Midlands Honda? Go with the confidence that they are truly CUSTOMER ORIENTED, whether in Sales or Service. This rating is based on 5 yrs experience and 2 new car purchases. Both Nancy Dodge and Mark Rossi are superb sales people - focusing on the customer's needs first, not on the "deal". Both know their product, readily share their info, and ensure the buyer's needs are met - first. When the car we focused on was literally sold to another customer while we looked at it, Mark almost instantly found a comparable vehicle and replicated the deal to a "T". On the Finance side, Paul Ahn was exemplary...I gave him a tremendously competitive interest rate to work below. Quickly he beat my rate, then just as quickly was able to shave off another 1/4 point - making for a sweet financial deal. Then, on top of the positive-plus service up to that point, Mark Rossi volunteered to deliver the car to our house - 60 miles away! On the Service Dept side, have dealt with Midlands Honda Service Dept over the last 5 years - great service delivered on-time; all items exceeding routine maintenance were settled and always in favor of the customer. All-in-all, this is a 10-Star dealership (on a 5-Star standard) with exemplary management, manned with a great staff - each person CUSTOMER ORIENTED. Again, ask for Mark Rossi and shop with confidence and ease. If he tells you he'll do something, he does it! He makes things happen.Jack Owen, Sumter, SC

mblack27

Sep 30, 2009

I traveld from Rock Hill SC to purchase a used 2009 Kia Sportage from this dealer. I found the car online at autotrader.com, and I dealt with salesperson Claudette at the dealership. My transaction went very smoothe, the price was unbeatable and my salesperson, Claudette was a pleasure to work with. I knew what I wanted and what I wanted to pay and got no hassles from anyone at the dealership. It did not feel like the high pressured sales enviroment that I am used to in most dealerships I have dealt with in the past. I would highly reccomend this dealership and my salesperson, Claudette, to anyone looking to purchase a new or used vehicle. They were great, thank you so much Midlands Honda!!

andrew.dunham

Sep 29, 2009

Jamie was very efficient and nice. Though some departments were backed up, and we were waiting a while, he always checked to make sure we were doing OK and if we needed anything. He took his time and we did not feel rushed in our decision. We will recommend anyone interested in buying a car to Jamie. Andrew and Veronica Dunham

marthad

Sep 28, 2009

I was so very pleased with the help I had with Midlands Honda. I had plan to buy a Toyola but met up with Ms.Laura Glass at Midlands by just running into her on the lot. She asked if she could help me. Ms. Glass showed me everything I wanted to see and told me more information than anyone has ever explained. All this was done if very friendly,not at all pushy, manner. I ended up coming back later that afternoon with my husband and we both received wonderful help from Laura. We brought the new Honda that evening. I have evjoyed the car... It drives beautifully!! If I had not run into Ms. Glass I am very sure a Honda would not have been my new car!!! Thank-you, Martha Durst

Jenaro Nazario

Sep 24, 2009

Our experience with the Midlands Honda was a very pleasant one for me and my family. Their honesty and friendliness was a warm reception to us. We got the vehicle we were loking for and it was exactly as advertised online. We road tested the car and afterwards we discussed the finance and ultimate price, results were excellent. we got the car and the price we were looking for with the accesories we wanted. Thanks Midlands Honda!!

amybkl

Sep 13, 2009

My husband and I went to test drive the Honda Pilot. (we were trying to decide between the toyota highlander vs the honda pilot) Once we drove the vehicle, we both knew we had picked the Pilot, hands down. We had seen the 2009 Touring Pilot in the showroom and fallen in love with the model. (It was loaded, tinted windows, chrome wheels, roof rack, all leather) We originally wanted to go with 4 wheel drive, but after much thought and negotiation we decided to purchase the showroom model described above. Maureen and her team made this a very easy process and gave us a very good deal on the Pilot. If I needed to purchase another vehicle, I would not hesitate to go to Maureen again.

mikeleehill

Sep 13, 2009

We did our shopping, and for the most part our purchasing, online and I thought that Midlands Honda had an excellent process in place to do this. Their pricing was the best we had seen and we had no problem driving a distance to purchase from them. When we arrived at the dealership everything was in place to make the purchase and everyone we had contact with was efficient and seemed to work as one unit. The financing experience was exceptional, due to fact that the options were thoroughly explained but not pushed. Our salesperson took a lot of time to explain the numerous features our van possessed and did not seem to mind answering the most muldane questions. I would purchase from this dealership again due the wonderful initial experience I have had. Thank you.

MRBEACH

Sep 12, 2009

Back on July 3rd I leased an 09 Honda Fit all went well until I was leaving and they ask me to come back in. It seems that the Sales Manager made some error that was going to make my payment increase by $3.00. While I did sign a new contract I refused the increase and the guy doing the paperwork had to keep doing something with the figures so, that the payment would be the same. I guess a few days went by and when the salesperson called me I told them the more I thought about what had happened the more I did not like it. I wish I would have remembered to request the rating sheet back as I had given them a good rating and that would have not been the case with that part of the experience. I would like to also add the last two times I came in for service on my previous car they imediately say it's going to take a while and maybe I should leave the car. Being that I am single and live an hour away that's impossible and by the way these are scheduled appointments. This is my 8th car from this dealership and until recently things just seem to be different. I will go back when it's time for service and just see how things go then.

lesliepitt

Sep 2, 2009

I just purchased a new Honda CRV. Claudette Green was my salesperson. She was a good listener to hear what I wanted and was hard-working, patient, and very knowledgeable as I considered my options. As we constructed the deal, she was well-informed about the legal, technological, and financial aspects of our choice. I am extremely satisfied with the care I received as a woman, the absence of pressure, and the accommodating manner of the staff as represented by Claudette. She has my highest recommendation.

rogerhiggs

Sep 2, 2009