Mercedes Benz of Pembroke Pines reviews

Lisa Johns

Sep 20, 2016

I went into the dealership not expecting to come out with a car but Sarmad was friendly knowledgeable and really took the time to go over all the different cars and models with me. He found a beautiful vehicle with all the options that I wanted at an amazing price. I couldn't be happier. After the purchase Sarmad followed up to make sure I was doing well with the car. I am very pleased w every aspect of this purchase.

Luis Rodriguez

Sep 20, 2016

Chris was very professional and courteous. He made sure I was a satisfied customer.

Michael K

Sep 19, 2016

I required a new tire as I was traveling. They took care of my request quickly and treated me like family!

VH

Sep 16, 2016

My service advisor is excellent. Pleasant courteous, and takes time to explain and answer questions

Jean Raymond Alexandre

Sep 12, 2016

Jeff was great, he took time to explain me what need to be done and called me once the car was ready for pick up.

Pedro Barzola

Sep 12, 2016

Excellent service and good facility, technicians very knowledgeable

Stephanie Scott

Sep 12, 2016

Jeff Rodriguez is the best service manager. Very knowledgeable, friendly, caring and helpful. He is what customer service should always be.

Valued Customer

Sep 12, 2016

Excellent work an performance keep up the good work!

Fersan Andres

Sep 10, 2016

I had a great experience on purchasing a Mercedes from Pembroke Pines dealer. I will consider buy another from the same dealer.

Marie Achille

Sep 9, 2016

Mr. Minino was very professional, helpful, friendly and awesome customer service!

Shay Wilson

Sep 8, 2016

Jeff at Mercedes-Benz Pines is THEEE Best!! He provided exceptional customer service. I love the process here and would be at ease for my next servicing.

AnaC

Sep 7, 2016

Highly recommend the dealership ,but specially Miguel Santelises.I will certainly recommend him to anyone I know looking for a new or uses car!

W Fox

Sep 5, 2016

We are very satisfied with our service advisor Alex Ruiz and the repairs we recieve from Mercedes Benz

Charles mathews

Sep 2, 2016

Mr Nadir Khan is the best. Every year we say this is the last year to lease a MB but we keep coming back because of his impeccable service!!

Debora Martin

Sep 2, 2016

This was my first visit to Pembroke Pines Merceds Benz and I was pleasantly surprised. Customer service was demonstrated with great care and class. Thank you!

Juan Garcia

Sep 1, 2016

I am very satisfied with the service. Everyone at this dealer was very attentive and helpful.

Spencer

Aug 29, 2016

My salesperson Juan Toro was excellent. He's very knowledgeable and made the buying process painless.

Valued Customer

Aug 29, 2016

Excellent customer service. Good prices. Salesman was excellent

JOHN M

Aug 28, 2016

EXCELLENT service by this dealer & staff. very best service advisor

Lizardo Coronado

Aug 23, 2016

Brought my vehicle in for scheduled B Service. It was great experience with the courtesy staff at Mercedes Benz of Pembroke Pines! My service agent Guillermo Requena was knowledgeable and valued my time. I would recommend servicing your Mercedes here anytime. Mercedes Benz of Pembroke Pines has a diligent staff that understands the value of there customers!!

Mernie Williams

Aug 23, 2016

The service I received was excellent. The service representative also did an excellent job

Rhea A

Aug 23, 2016

The people were courteous and professional. Both Fabio and my salesman Sam worked hard on putting the deal together. While a few aspects could be less confusing in general the experience was positive.

RAYSA E Perez

Aug 21, 2016

My buying experience with Miguel Santelises was one of the best. He make me feel very comfortable and I was impress with the way he responded to all my questions. He was very knolageble and explained every little details. The patience he had with me was impressive, specially since I was not convinced to buy a car that day. I definitely will recommend Mr. Santelises to all my relatives.

martin Cooper

Aug 20, 2016

My experience in dealing with Mercedes Benz of Pembroke Pine was very easy and professional.

Crystal Diaz

Aug 19, 2016

Charles Campbell was my advisor and he's the best !

ErnestHighlander

Aug 19, 2016

Amazing customer service, from the sales person to the General Manager. Will definitely buy another car from this dealer.

Valued Customer

Aug 17, 2016

Satisfied with overall experience and would highly recommend. Friendly and courteous staff. Smooth transition in scheduling appointment. Th loaner process was excellent thorough and timely.

Julio & Elizabeth Paradoa

Aug 15, 2016

My wife and I went to Pembroke Pines Mercedes Benz to see the options to update our present E-Class since our lease is up very soon. We asked receptionist for the same salesperson that we purchased our last vehicle which happened to still be employed and witch we both were very happy and felts much more comfortable. The Sales person was Mr. Juan Velez.We proceeded to go through a few car options and Mr. Velez seem to be very motivated at the beginning until we started asking him about the 2017 models since he was only showing us 2016s models. then he said that the 2017 models were very expensive and that they didn't have any incentives offerings.mind you we didn't asked for any incentives....We continue to asked Mr. Velez to please give us a quote on the leasing program for a particular 2017 model that the MSRP was $ 55k.He went on and started typing away on his computer and then he printed a document that was from a previous customer ( He Claimed) so we can see how of a great of a deal he was proposing to usThe monthly payments was almost $900.00 per month with a down payment of $4000 .My wife and I both looked at each other and said that number didn't make sense at all, as we explained to Mr. Velez that other dealers were advertising the same model of vehicle with same options for way less and that the math wasn't adding up. He aggressively and rude responded that if we wanted a Mercedes Benz ? then that was the final price we will need to pay at this dealer!He didnt even go to his sales manager to assure he was giving us the best possible price, being that we were existing customers..My wife and I at that point knew he didnt value us has a customer and we needed to leave the dealership.As we walked away Mr. Velez may a comment that we had wasted his timeSorry Mr. Juan Velez for wasting your valuable time ! but this is not the way you handle a loyal customer.Hope Mercedes Benz of Pembroke Pines understand my point here and realize that loyal customers shouldnt be taken for granted.Julio P

Guillermo

Aug 10, 2016

I bought my car a while ago. My sales rep was Juan Velez. I feel confortable dealing with him and I highly recommend Juan to anybody who wants to buy a Mercedes

Renita

Aug 2, 2016

Purchased a new E 350, had it a couple of days noticed the rear window screen was not closing properly and the rear passenger side wheel Center Cap was cracked... Called my salesperson Samantha Gil, she spoke with the service department they told me to bring the car in next day, The service rep Gonzalo had my car fixed within a hour and they washed it.

Jo from Pembroke Pines

Jul 31, 2016

This is my second time purchasing at this dealership. I went back because my salesman was great, the process was quicker than usual, I felt I got a good value and the facilities are top notch. Overall good experience and would definitely return.

EdG

Jul 30, 2016

Everything was fine until I got home and noticed the wipers were not working. When I went back, they said I have to wait 3-4 hours for it to be fixed. They should have done it the day of service.Very disappointed.

Massiel Hernandez

Jul 30, 2016

Good, fantastic , incredible, service first, the experience is unique best

Ima McManus

Jul 29, 2016

New staff and management...much needed improvement!Will return for future service.

M.Kari125

Jul 29, 2016

The dealers service department was very quick and easy. My service advicer is very nice and courteous.

Sisi Perez

Jul 25, 2016

Very well trained and very professional mechanics and advisors.

Tanichia

Jul 23, 2016

The whole process went smooth and fast from the first time I walked in the dealership. Thanks

Beatriz

Jul 22, 2016

Great service, everybody was very helpful and we love the car

Luis Paredes

Jul 22, 2016

I strongly recommend this dealer, excellent service!!

Luis

Jul 20, 2016

I was very happy with the personal attention given to me.

Magdiel

Jul 18, 2016

Great service. Had my car serviced at this location and the quality and customer service was perfect

Charlie

Jul 15, 2016

Continue to give excellent customer service. Let it always be your top priority.

Juliette

Jul 15, 2016

The service advisor could have been a little more professional. He never delivered on his promised dates that the car will be ready, did not return phone calls (most of the time), doesn't call to update when car will be ready (he promised to call, but he did not). I can understand that my car is not the only car being serviced, but atleast, I expect the service advisor to do what he said he would do.I will say that the service advisor is pleasant and easy to talk to, he just have to work on the things mentioned above..

George Garcia

Jul 13, 2016

Very thorough in his explanation of the features. Pleasant to deal with, not a pushy sales person.

SME

Jul 4, 2016

I went to the dealership for routine 10k maintenance.Everything was smooth and joy ride.

Eddy Joseph

Jul 2, 2016

It was a great service, I will be coming to get my car service their all the time.

Eunide

Jul 2, 2016

Poor customer service in the Service Department, Dealer is good,

HERBERT MAHONE

Jun 29, 2016

I PURCHASED A ML 350 AND I FELT THAT MORE ASSISTANCE COULD HAVE BEEN PROVIDED IN LEARNING THE VEHICLE FEATURES.I WAS ALSO DISAPPOINTED THAT A SPARE KEY WAS UNAVAILABLE AND NEEDED TO BE ORDERED.

Violette Valcin

Jun 26, 2016

The Mercedes- Benz PP Team combined professionalism, courtesy, and customer care to provide me with a truly outstanding service from virtually all angles!

Jdb

Jun 24, 2016

Great!!!!!!!!!!!!!!!!! :):):):):):):):):):):):):):)/):

Richard

Jun 24, 2016

This was supposed to be an easy and simple fix, my last visit to Mercedes Bens Of Pembroke Pines was a very frustrating one as i only came in to purchase a key since my only key stopped working all of sudden and I was told i had to tow in my vehicle in order purchase a new key.My vehicle was towed in on Aug/5 and I met with my service advisor Mr. Artilles when I explained my issue to him at which point without even giving me even 5 minutes of his time very quickly looked at my old key and said I only needed the new case and did not require a new blade for the new key mean while telling me the key would would be there next day or take a maximum of 48hr so I left the dealer trusting my advisor is going to do what he gets paid to do. Wednesday Thursday and Friday go by meanwhile I'm paying a rental since I have no car; on Saturday a gentleman contacts me and tells me that my key was never ordered by Mr. Artilles and wanted to confirm the order with me before he calls it in... (I was in disbelieve), and i told him I only needed the case as Mr. Artilles recommended and most importantly that I needed to speak to the service manager (no luck), I called numerous other times on sat and monday but was given the runaround and was told to either wait until tuesday for the key or another week when Mr. Artilles came back from vacation, of course I opted for Tuesday since I was still paying for a rental. Tuesday came and finally I was contacted by the dealer to pick up the vehicle and to be honest I was ready to put all the mistakes and bad service behind and just pick up my car but after I made the payment and was finally given the key a very helpful valet guy brings up to my attention that Mr. Artilles recommendation that I DID NOT require a blade(the metal key) was Wrong since my old blade did not fit the new key, so I went back in tried to look for a manager but all of the sudden there was no body there to help me and not surprising the manager was not available and if I wanted to even see the service manager I was supposed to wait another TWO hours... This ordeal has cost me days of work, a rental,stress, time and all of this just for a simple key. Over the years I have spent thousands of dollars in services at this dealer (Out of pocket) I have no warranty, and I just feel that I was treated as a less valued customer just because I'm still holding on to loved 2004 E class.I work and make a living in service also, taking care of sick patients and to me SERVICE and CARE mean EVERYTHING for a client/patient and I truly felt very unvalued and it is not fair, it doesn't feel good... just put your self in my shoes. Today is september 3rd and I still have not received a call from Mr. Artilles or anybody for that matter this travesty has been so frustrating that I still don't even want to go back to the dealer even to purchase the rest of the key.VERY UNHAPPY.

Jorge

Jun 20, 2016

The experience was really good. Customer service was good too.

Patricia

Jun 20, 2016

Excellent service at this dealer with everything. I will recommend with no doubts

Larry

Jun 17, 2016

My salesperson Rachel Gordon was perfect from start to finish. She found the perfect car for me which I absolutely love!

Maribeth Arzola

Jun 17, 2016

Gonzolo was very helpful and profresional. I was extremely please with his service.

Tim Robbie

Jun 17, 2016

I came in for a regular service and everything went like clockwork.

William

Jun 17, 2016

The problem was identified and fixed immediately. My car rides like new again.

Bruce G.

Jun 10, 2016

I was looking for a certain model CPO Benz which my internet sales rep Adrian Ciprian helped me find. Adrian is an outstanding professional who listened and really assisted me in every way. Since I bought the vehicle sight unseen as I was out of town, I relied on Adrian's integrity and assistance more than would have been necessary had I actually been able to see the vehicle. Adrian was spot on regarding his comments and I was greatful when I got to see the beautiful car for the first time when I took delivery of it two days ago. I would also like to express my appreciation to Rene S--Adrian's manager and Derrick who assisted me with answers to a few questions. The facilities are first class and in summation, this was a first class buying experience worthy of a first class automobile. Thank you!

Louis

Jun 10, 2016

The service was EXCEPTIONAL! I felt assured that my car would be treated with the utmost care. Surely upon pickup my expectations were surpassed, I would definitely recommend this dealership to my friends and family.

Lilia

Jun 8, 2016

Nothing extraordinary. We were met by one of the ladies and were instructed to wait in the "waiting area" until the arrival of the service advisor. It's a 60,000 miles service & it would take around 2 to 3 hours, and a van service was provided to us; taking us home & picking us up from home to the the facility(Mercedes-Benz of Pembroke iPines).If the service is not yet due or it may be too early, I would suggest that the service advisor should mention it to the customer and then she has the options.

Raymond

Jun 8, 2016

Mr Polanco Went above and Beyond the call of duty, A true Professional please keep up the good work.

Eunide

Jun 7, 2016

I left my car for service last week Wednesday for service, did not hear from anyone until Friday night after I call for an update. Early Monday morning I got a call back from the service adviser who described the type additional repair after the diagnostic evaluation of the car. I opt out and did not want to repair the car, and told him I will come later to pick up the car( I had a loaner that was due 12 hrs. after the call). Got there for pick up, paid the diagnostic fee and was given the papers to give to the people outside to give me my car. I stood outside to wait for the car, a few minutes later I got a message asking me if I want a car wash it will take another 20 minutes. In the meantime. I am standing outside waiting for my car.CUSTOMER SERVICE AND ADVISER SERVICE WAS POOR.I MAY NEVER GO BACK THERE FOR SERVICE.

Stacey Jones

Jun 3, 2016

My visit was very pleasant and professional. Service advisor, Mr. Lee Henry, was very professional and courteous.

Eric

May 31, 2016

fantastic, i'm very happy, really good costumer service

Mario

May 31, 2016

Syed greeted us with such great attention that it seemed like we were old friends. He was very professional and knowledgeable and was very detailed about answering our questions.

Simon Marval

May 28, 2016

They changed a tire and washed my car very fast, while waiting enjoyed a good sandwich and a cup of coffee.

Ryan

May 27, 2016

Everything was to my satisfaction, so I was well helped.

Gladys

May 26, 2016

Ther e was a recall for my vehicle and the dealer sent me a letter notifying me that they wanted to correct the problem which they did with my visit to the the dealer

HRotan

May 26, 2016

I purchased my C300 from this dealer several years ago and initially had no problems with their service department. They were cordial and took care of any issues within a reasonable amount of time. However, the past few times, each time, the service has been very poor (which is why I've been taking my car to other repair shops within the past year). My most recent experience with the service department was today when I took the vehicle in at 9:00- a set appointment. 5 1/2 hours later, there was still no communication from the service department regarding any service recommendations from the technician and an estimate for the work to be done. At the 4th hour, I left a message for the service representative to call me with a status regarding my vehicle. An hour and half later, when there was still no communication, I made a second call at which time, another individual explained to me that some parts may be required and the service representative would contact me upon returning from lunch. When I expressed my displeasure at the lack of communication and the length of time it was taking, this individual became defensive and argumentative. In addition to the poor customer service, the labor fees at this dealership are outrageously high. I do not recommend this dealership's service department. You are better off having the work done elsewhere- even if it is not a Mercedes Benz dealer. Other repair shops are able to purchase the MB parts from the dealer and provide the labor for less money. And, they are more appreciative of your business.

Oral Morris

May 26, 2016

My customer service rep. Pedro is very good, he always go far way for me.

James

May 25, 2016

I have a definite shake in my car when braking which I told my service adviser. He seemed like he shrugged it off when I told him and when I went to pick up the car I was told they couldn't duplicate it so they didn't do anything. Clearly they didn't take the car and drive it because I got back in the car and it did it immediately. There was also NO sense of urgency to help anyone from anyone in the service department here. I got there and everyone was either on their phones or on the computer or standing around and no one has a customer and it somehow took 20 minutes to be seen. AND THET WAS WITH AN APPOINTMENT!! Terrible.

PABLO ZERPA

May 17, 2016

THIS WAS THE EASIEST AND FASTEST CAR BUYING EXPERIENCE I HAVE EVER HAD!!! LEO SORZANO WAS AMAZING!! KEEP UP THE GREAT WORK!!!

Sergio

May 12, 2016

Great Experience Jeff is very good at his job, his customer service is fantastic.

Armando Lopez

May 11, 2016

Very pleased with the service provided,Mr Gonzalo Palanco has been very professional taken care of service, Love my Mercedes Benz best car also my wife and me enjoyed pastries and Coffee while we wait for our car, Thanks

Lisa Bucknam

May 11, 2016

Mr. Juan Toro was an absolute professional and a pleasure to work with. He was knowledgable and very helpful during the my experience at Mercedes Benz of Pembroke Pines. Everyone from sales to service were terrific.

Tina

May 11, 2016

It was a pleasure and stress freeHighly recommended

Roberto

May 6, 2016

Great facilities, personnel and quality of repairs.

My Baby MB

Mar 10, 2016

Pembroke Pines Mercedes Benz could not have been more helpful in any of their departments. Staff was highly professional and extremely helpful and courteous. They were one of the best dealerships I have ever had an experience with when obtaining a new automobileFrom mister Walter Hidalgo, my salesman Moises Cisneros (that guy is awesome) and the young guy in charge of the deliver of your new Mercedes I believe his name is Carlos is a very professional and helpful to all the details of your new car and always answering your questions I'm very happy and I'll recommend to all my friends.THANK YOU PEMBROKE PINES AND YOUR STAFF

Richard Fernandez

Jan 26, 2016

I purchased a C300 4matic Certified pre owned, I am very happy with the car so far, purchasing experience was very nice and smooth, though they were very hesitant to lower the selling price. The sales associate (Jerry) was very nice and professional.

Craig Davis

Jan 22, 2016

From start (arrival) to our departure, driving home in a new car: all questions & concerns were answered with a smile

Lourdes

Jan 22, 2016

Best experience ever buying a vehicle, great customer service, also the Body Shop offer great services, I have to take another car in order to make a new key and the experience was absolutely wonderful , a guy called Abel was very kind , friendly and professional

Gus

Dec 13, 2015

Was a pleasure buy a car, this is my third car buy with mercedenbenz

Brandon Shirah

Dec 3, 2015

I had great customer service with my Advisor Gonzalo Polanco very fast and pleasant service.

Mabel

Dec 2, 2015

really top notch service.From my sale person Salas, to Khaled where I returned my lease to Willy my concierge - including the service team that left my car impeccable and ready to drive home. This is my third lease with MB my first with Pembroke Pines MB and never had I experienced such great service. The most impressive was how expeditious Salas was and how knowledgeable Willy was in walking me through features I never new I had even in previous vehicles. Couldn't recommend it more!

MB Driver

Dec 1, 2015

Service is great, from the moment you enter, until you exit. Every person greets you and wants to know if you are being helped. Service is performed on time and perfectly.

Juan J Gallardo

Nov 20, 2015

No better place to get a Mercedes Benz in Florida. Courteous, friendly, right cars, right price.

Julie Warren

Nov 20, 2015

Mr. Charles Campbell is by far one of the most professional service person I have ever come across. Always a smile:}Thank You JW

Damaris

Nov 17, 2015

Rafael in the service department is an amazing person. Very knowledgeable and extremely helpful. Everyone at Mercedez always make me feel at home. I have already recommend a few of friends and family who drive Mercedes and they are all happy to go to Mercedes of Pembroke Pines.

Pao

Nov 14, 2015

I bought a car this week in this dealership... Not the best experience... 1. I spend almost my whole day in this dealership :( 2. The salesman was very rude... I mean if you do sales, you should know how to accept the customer's point of view... But he got mad cuz we couldnt agree on the price... After back and forth he comes and tells me that the car had been crashed :( i mean this are things u say before hand.... Anyways I requested another sales person cuz I couldnt deal with him anymore. The other guy that helped me was great but I was mad already so ... I desl with him.. The managers keep wanting to give me a "mercedes" treatment so they called it but I mean I got treated the sane way I would have been treated in the honda, ford, or whatever nonlucury dealer....(meaning I felt the same nothing luxury or special) even though they should have because I was upset... 3. I waited almost 2 hours to get help from the finance guy (which at least was very nice)- probably even nicer than managers...

Johnsingh

Nov 9, 2015

Syed is Excellent in helping me to choose the best one for me. It's a wonderlful experience in renewing our lease with the Best discounts and within short time(Really within Hours)... Syed helped us a lot for choosing the best car for our needs and explain all the things related to the car and its finance and everything in a excellent way. Syed you are the Best. Thanks again.

Damian England

Nov 5, 2015

Julie and Mike were awesome! Made the process enjoyable!

PB

Oct 20, 2015

Everyone went above and beyond thru the process made sure I left with a car

Diego Rodriguez

Oct 19, 2015

Juan, The seller who atended us, brought all his experience and we felt with a very trusty and excellent advisor who suggest the best options for our needs.

Paula M.

Oct 17, 2015

Excelent team to your service.Every single person at the facility has excelent sence of helping the contumers.

My! A MB fan

Oct 10, 2015

The entire process was smooth and simple! The sales folks were sincere and very knowledgeable.

Yvette

Oct 10, 2015

We weren't even sure we wanted a car. We went to test drive only. Tom Lombardic was such a a thorough and complete professional, we leased the car that day.

Lilyam Aldana

Oct 3, 2015

It was a very good experience. Carlos Medina made the whole process enjoyable.

Luisa Rufin

Sep 29, 2015

I was pleased and impressed with my Service Advisor's responsiveness and wonderful customer service skills. The vehicle was ready in a timely fashion, as promised.

VIJAYASIDDARTHAREDDY YERASI

Sep 11, 2015

Very good service,total buying process completed very fast

LINDA P

Sep 6, 2015

JULIE GARCIA WAS MY SALES PERSON AND BECAUSE OF HER EXPERTISE AND EXCELLENT, QUALITY, I BOUGHT MY CAR FROM HER. PERFECT SALES PERSON!!!!!!

Brenda Vanderpool

Aug 25, 2015

Service is very good, especially from my Service Manager Pedro Rodriquez.. Sometimes, there can be considerable wait time for the work to be completed

Matthew

Aug 19, 2015

My service adviser was awesome the staff was great my car was repaired the same day love it

Rafael E Sanchez

Aug 7, 2015

Thank you so much to Pembroke Pines team but specially Mr Campbell

Peter Calhoun

Jul 29, 2015

The service to my vehicle was very accurate and precise

Maggie Mathurin

Jul 28, 2015

Excellent, Carlos very helpful. Bernard is an extraordinary manager

Delfin Rubin

Jul 27, 2015

Send my car for a small scratch, and I got my lateral mirror all bubbled ! I sold the car and still I was waiting to have it fix. So , guess how well I considerer the repair service.Facility is still under construction so , no it is not great>Buying process. Still it is taking so much time! There must be a way to make it more effective, at least more entertaining

Linda Poulin

May 7, 2015

This is the second c a r I bought from Mr. Cardoso. Mr. Cardoso is very personable and helpful. I would probably go back to him for my next car.This survey was very hard to complete. The print is very light and difficult to see. There was m explanation for the stars above. -

Andres

Apr 8, 2015

Very nice customer service, treatment and follow up. All seems transparent and trustable.

Victoria

Apr 2, 2015

The salesmen were extremely nice and pleasant. They truly want to help you get the car you want for the right price. The cars are not overpriced at all so there is no haggling. Everything is very fair. Went above and beyond to make sure that I was happy with my purchase, which was a used car in pristine condition.

Raul Lopez

Mar 6, 2015

Excellent service, very professional treatment of Carlos Charlie Cardoso

Benz Fan

Feb 26, 2015

Great service and customer care! I have always been a great fan of the Mercedes brand. I am never disappointed with the Mercedes Benz experience which is second to none. The quality of the Mercedes product is always everything that I expect it to be.. Eventhough the Pembroke Pines location is under major renovations, they have done a great job in making this seamless to the customer.

Peres

Feb 26, 2015

I've been trying for three days to contact my service advisor. I went to the dealership to no avail, and I came in early the next day and he wasn't there. I went there .I know they're busy there, but three days and leaving messages and going by there. I'm very easy going this is unacceptable.I had a similar problem was the dealership before, when I spoke to the salesperson gave them my information and told them what I was looking for and never call me back. This was on a Friday night and the next day I went to another dealership Got into a car.

Aracelys Martin

Feb 25, 2015

The experience with Keiser was excellent. I did not feel pressured and he answered every question I had.

Daniel A Salazar

Feb 25, 2015

Best car buying and customer service experience I've had in a while! I would recommend to any one that is thinking of buying a car to go to a Mercedes-Benz dealership in the SOFL region. Ask for Francisco Lasprilla for an even better car buying experience.

William

Feb 22, 2015

We flew in from California after repurchasing over the Internet, a new '14 E550 Conv. The plan was to drive it back home to San Diego. When we picked up the car, we noticed a few ants but were assured by their employees it was "no problem". They took the car back to the service bay and "blew" them off. However as our trip home continued, each day we found more and more ants to where we finally realized the car was INFESTED with THOUSANDS UPON THOUSANDS of ants, in the dash, door panels, engine bay, EVERYWHERE. Fortunately they didn't "bite" as they were what were later identified as "Crazy Ants," a species which has been moving across the Gulf Coast these past few years and is now invading Florida. The dealership offered only to have the car "fumigated", a solution that's so stupid it makes your brain hurt. First off, to completely cover the "life cycle" of these ants and get into all the cracks and crevices where they hide, the car would need to be "tented" for at least 60 days. Then, assuming they were lucky enough to get them all, there would be the forever lingering SMELL of thousands of dead ants trapped thru out the car plus the poison gases they use also have an aroma which would seep into the leather and carpeting. This car will always "stink". Additionally these particular ants are very fond of chewing the insulation on the wiring in automobiles and appliances. So, even if they somehow got all the ants, there's the very strong possibility of wiring damage which might not show up for years! After several letters and phone calls we finally got MB USA to force this pompous dealership to refund us all our money for the cost of the vehicle, but of course we're still out thousands of dollars in travel expenses. PLUS, by the time we got home we had to destroy all our luggage and the clothing we had taken as they too were infested with ants. I've never even gotten an acknowledgement from the General Manager or Owner, much less an apology or a "what can I do to fix our screw up". I even contacted, "AutoNation" which evidently owns this dealership and they just blew me off. Pretty surprising, considering the Mercedes Benz "brand" and the fact that AutoNation is a huge nationwide seller of cars. Where's the person who stands up and admits they messed up and makes this right for my family? Very, very disappointed!! As to the whereabouts of the car? It stayed under "quarantine" in California at a dealership for several weeks, completely surrounded by some poisonous powders to keep these fast breeding ants from spreading. My local Mercedes dealer now tells me the car was eventually shipped back to Florida and has been sold to someone in the Lauderdale area. Wow! What do you want to bet they did not disclose this car's history to the buyer? YOU SHOULD STEER CLEAR OF THIS PLACE! There must be other good Mercedes Dealers in the area whose cars aren't infested. And if you do go there and they try to tell you this was just a temporary problem while they were undergoing construction, don't believe them. The sales staff told me on the side that they have had ant problems in the past and were instructed to just not the discuss it? Wow, with that mentality, perhaps we should all stay away from any dealers owned by AutoNation also, as it seems this type of corruption usually starts from the top and filters down....

GwenA....

Feb 20, 2015

I was very impressed with the professional - excellent service we received. Julia made our car buying experience very comfortable and pleasant. Everyone on staff was just as pleasant and helpful. I would highly recommend buying from Mercedes Benz of Pembroke Pines!!!!

Manny Fraga, Jr.

Feb 20, 2015

Superb service! George Valdes-great customer service! One-on-one attention even after I purchase the car. Beyond my expectations!Kaiser Llerena-great customer service; very pleased with his service.Kudos to Pembroke Pines Mercedes!Walter, Sales Manager-always on target; superb customer service; above and beyond attention; the man of the year!!!

Jacqueline Toro

Feb 18, 2015

Wonderful experience, quality customer service, easy process, clean facility, educated sales associate, kept all my wishes and concerns in mind when helping me with selection for the vehicle to suit me and my family. I'm very pleased with my purchase

Mercedes fan

Feb 15, 2015

The dealership facilities and sales person were fine...no complaints. The problem is that the 2006 CLS500 we saw on Cars.com and drove 2 hours to see bore no resemblance to the car we saw on the lot. The interior photos on-line could not have been of the same vehicle we saw in person. The car reeked of mold and cigarettes and was so filthy we refused to even sit in it. There is a huge slash ( 6" ) in the passenger seat that is not present in the photos. The perforated leather had black grime ground into it. The carpets were so dirty they looked stained. The steering wheel finish was worn off. Soft goods around the door sills were de-laminating as if from flooding. The interior was so badly worn that it looked it had 271,000, not 71,000 miles. I have never seen such a horrible vehicle on any lot...much less at a Mercedes dealer. This car needs to crushed.

John

Feb 11, 2015

Juan Velez is the best ! Great service, i had a really good experience

WEJ

Feb 11, 2015

Exceptional from start to finish. Very impressed, will return.

Jon C

Feb 4, 2015

Dealership is under construction for expansion so there is valet parking to ease parking issues. Sales and finance people were knowledgable but not pushy. They know they are selling quality.

Tom

Feb 4, 2015

Purchased new C400 with color inside and out I wanted.Had the car ready for delivery before the paperwork was finished.Price was much better than local and nearby dealers (saved over 8 grand) !!Well worth the long drive

EUPHINE A. SEIFERT

Feb 3, 2015

Upon first visiting the dealership I was a little frustrated not finding a Salesperson to assist. Then I approached the receptionist inquiring where was another Mercedes Benz Dealership and she assured me that she will get someone to assist me which she did and I am glad that I did not leave because I could not ask for a better service and don't believe I would have receive exceptional service like what was provided to me by Mr. Medina; will be a Mercedes customer for a long time. I am very happy with my choice.

Stefania Allen

Feb 3, 2015

Excellent service & great environment ! Mr. Derrick Hart was very helpful when I decided to purchase my 2010 Honda Accord.I left the dealer with a smile on my face :)

CarmenL

Jan 30, 2015

I am writing to let you know how much I appreciate the outstanding customer service that your staff provided us on Tuesday January 27, 2015. We visited Mercedes Benz of Pembroke Pines, to lease a new 2015 GL450 for our family. Your staff was very attentive and helpful. The employees I interacted with, especially Ricardo Salas, Francisco Lasprilla, Walter Hidalgo and Roberto Montoya were very knowledgeable and seemed genuinely interested in helping us find the Mercedes that met our needs rather than just being focused on making a quick sale.Because of their efforts, we were able to find exactly what we needed and we are very satisfied with the purchase. I will continue to visit your location in the future, as well as recommend it to others. Please let Ricardo, Francisco, Walter and Roberto as well as the other employees in the dealership know that their efforts did not go unnoticed. You have put together a great team that makes customers feel respected and valued.I look forward to working with your team again in the future.A very satisfied family, CarmenL

Carmen Mariela Maya

Jan 29, 2015

i bought a Mercedes E300, excelent service from the salesman. and the financial also.everything it was perfect. thank you.

J.C. Barreto

Jan 25, 2015

The buying process was smooth and stress free. All points were clearly defined. Walter Hidalgo and Hector Durant made the entire experience very pleasant. A rarity in todays world.

Guilermo Tesouro

Jan 21, 2015

Excellent seller Tom Lombardic, he really offer us a lopt of cars and we decided to buy the MB 450

Audrey

Jan 15, 2015

The staff was professional from appt to pick up I am impress with the service provided

Kathyh3930

Jan 15, 2015

The staff is so professional yet friendly and accomadating. They are so courteous and helpful. I felt so at ease there.

GUY93

Dec 21, 2014

Thank you your fast and professional service with the purchase of my 2006 E350. It was quiet evident that you have excellent/quality service for your used car department. I am very satisfied with my choice. Thank You again. :-)

Mercedez Benz of pembroke Pines

Dec 19, 2014

Help me out with questions and got car I dreamed of

Randy

Dec 19, 2014

Best car buying experience in over 40 years of purchases

Vesa P

Dec 19, 2014

Very nice and smooth buying process. Not pushy but yet active.

Diana D

Dec 17, 2014

I was pleasantly surprised by how personable the employees were. I felt welcome, and I was not pressured. In fact, I came in the first time to test drive a car, and did not intend to purchase it yet because I was researching. My salesperson, Dane Ortiz, was friendly and helpful, took me on a test drive, and gave me his card for when I was ready. His relaxed and nice demeanor made me come back to buy from him, instead of other salespeople and dealerships I visited. The financing department was equally pleasant to work with.

Lawrence Schuval

Dec 17, 2014

Very please brought my car in for service at 9 and had it back at 4 with a free loaner and care was washed.

Raquel Martinez Mercedes preferred car

Dec 13, 2014

It was nice clerk very professional interested in what I was saying

Sherry

Nov 26, 2014

I must say that I had a wonderful experience purchasing my GLA250 from Mercedes Benz of Pembroke Pines. The staff was excellent especially the wonderful salesmen (Carlos Medina). I would like to thank everyone there at this dealership you made my purchasing experience unforgettable.

Gail T

Nov 15, 2014

Jorge Rey was fantastic, we had a great experience, he was excellent, knowledgeable, no pressure - listens to what you want. He cares, that is very hard to find now. I would definitely recommend him. He does not come across like other Car Salesman.

JCastillo

Nov 14, 2014

On Wednesday, November 12th i had the pleasure of buying the 1st Mercedes Benz for my wife as a birthday gift. We always had BMW and Jaguar and i will never change the great experience we had in the sales representative at Mercedes Benz Pembroke Pines, Mr. Kaiser Llerena. It was such a wonderful experience, since the moment we walk in the dealership to signing the finance papers. Mr. Kaiser was so knowledge of the car and his professionalism was out of this world. He convinced us on why we need to buy a Mercedes Benz versus an Audi or another BMA. We had just came from the Audi dealership and my wife was convince on getting an Audi, till she saw the 2014 Mercedes Benz CLS 550, that was her dream car. We finalize lease numbers and i got my wife her new MB. I want to thanks everyone at Mercedes Benz Pembroke Pines, in particular Mr. Kaiser Llerena. Will definitely go back when the times comes for me to change my Range Rover..!!

Tampa Bay Ray fan

Nov 5, 2014

I bought a used car. It is very nice and was a good price. Great sales people and mine is still checking with me to make sure all is well.

Monika

Oct 30, 2014

I have the car of my dreams, thanks to Roberto Diaz ;) great experience and clean place

GP

Oct 24, 2014

Great advisorship from Service Manager to technicians.

Carla Azucena

Oct 23, 2014

The experience I had here was amazing. Great customer service and everything was managed very professional. I would truly recommend purchasing your car here at Mercedes Benz Of Pembroke Pines. Everything done right!

yanet dmd

Oct 23, 2014

Two weeks ago I leased a cla250 Mercedes-Benz car and still can't believe how easy the process was. In all my years of purchasing and leasing cars, I have never done husiness with such comfort and treated so well. Carlos Medina was very professional, answered all my questions and made sure I was satisfied. A few days later, he still continue comunicating with me and helping me in anyway possible. I will definitely lease another Mercedes-Benz when my lease ends. Fast, precise, and fair!! I love my car!!!!!!!!

Gerald

Oct 21, 2014

Filled the tank, cleaned and detailed my purchased car and drove it home for me. What more could you ask for. Thank you very much. Mr. Roberto Diaz.

JZurilla

Oct 15, 2014

Impecable services and easy buying process.. ! Definitely coming back :)

R Sanchez

Oct 15, 2014

At one point I thought that the Mercedes Benzs dealership in Coral Gables was good, but the experience I had at Mercedes Benzs in Pembroke Pines surpasses all previous experiences. To start with, all the information (price and additional options) provided to me by telephone, email or text message, was completely accurate, no surprises once you go to the dealer. The sales personnel, Walter Hidalgo and Xavier Cordero; the finance manager Roberto Montoya and Samantha who is in charge of inspecting the car you are returning, are all extremely courteousness, knowledgeable, efficient and very professional. Mercedez Benzs in Pembroke Pine irradiates such a good atmosphere that it makes you feel you are surrounded by family. Personnel like this are rarely find, it is the heart of the establishment and therefore an enjoyable experience. This is the perfect car dealer with an exceptional group of individuals that makes Mercedes Benz in Pembroke Pine a unique and enjoyable experience. If you plan to purchase or to lease a Mercedes Benz this is the right place to go.

Doolally

Oct 10, 2014

Had my car in for service October 09,2014. My service advisor Lee Henry was very professional and courteous. With his help, everything went smoothly. My car was serviced and returned to me in a timely fashion as promised. I would recommend Mercedes-Benz of Pemproke Pines as I found their service beyond reproach.

LuisV

Oct 9, 2014

I feel very confortable with the personal attention I receive every time I go to this dealership. This is my second Mercedes and I am extremely happy with this car. People at this dealership are friendly and very professional. Furthermore, I have noticed a tremendous improvement in the service department.

"Tatis004"

Oct 7, 2014

I went to Mercedes Benz of Pembroke Pines on last week, before to get there I went visiting another luxury car dealers, however in this dealer from the first moment Mr. Syed was so much professional, respectful and in the best attitude to helping me out. The overall attention from this dealer it is outstanding! everybody there are ready to help you out in all your needs. I do highly recommend this dealer to buy a luxury car.

Robert M.

Oct 7, 2014

Mercedes of Pembroke Pines has always tended to our new car buying needs. This time was no exception. We were greeted warmly by Bernard Lagroue, who in the past has been a reputable sales person for our Mercedes-Benz purchases. For this recent purchase, we were cared for by Ralph Hundley. The customer service support was outstanding! We were treated like valued customers and the experienced reinforced our decision to go to this specific dealer.

Emmanuel K.

Oct 2, 2014

Xavier and Ricardo were just fantastic. They were so professional it made our buying experience fantastic. Our Porsche Cayenne was clean and crisp and well maintained. They included all the service history and every record we needed. They even facilitated the shipment to me and called to make sure I was happy with my purchase. Keep the great work guys!! You are the best. I'd definitely recommend Mercedes Benz of Pembroke to anyone who treasures great customer care.

Jon M.

Oct 1, 2014

Tom Lombardic and staff did a great job. I am very pleased with my S63 AMG and believe that my buying experience could not have been better. Thank You Mercedes Benz of Pembroke Pines.

Andrew C.

Sep 10, 2014

Francisco is GREAT! What a nice change... an automobile sales person who is fair, reasonable, and really cares about what your needs are. Would STRONGLY recommend using him and the Mercedes dealership in Pembroke Pines!

Ric Owens

Sep 10, 2014

Team Walter Hildalgo and kashif shaukat blew my expectations away when getting my new CLK 350. I have stayed with Lexus 12 years in a Lexus lease because I felt I was getting the best deal and best service. I regret my years of being grossly misinformed. I never knew that I could afford such and quality car and walk out knowing I received the royal treatment like I was a return customer of Mercedes. Mr. Hildalgo was so personable and knowledgable on my needs and my budget. He directed me effortlessly through the process of finding me the perfect match. Mr. Shaukat, Walters sales agent , was like a ninja warrior helping me through the process speaking to my insurance company, bank, and even driving me to my Lexus dealership to return my Lexus car, making sure I was attended to to whole time. I have never experienced anything like this since I have had a car and now I feel I have a true lifestyle that I believe in the product; as well as, the people at Mercedes. Team Hildalgo and Shauket rock !! Cannot wait to my lease is up to get a new car!! Thank you Pembroke pines Mercedes Ric Owens

Happy Customer

Sep 3, 2014

I believe I had one of my best experiences buying a car at the Pembroke Pines dealership. Mr. Juan Velez took care of me and in just a couple of days I was driving my beautiful car within my budget, and knowing that the salesman did everything in his power to accommodate my needs. Also Ms. Stephanie in the finance department was outstanding as well as everyone I encounter there....EXTREMELY HELPFUL AND FRIENDLY. Next time, I will definitely go back to them. Sincerely, HAPPY CUSTOMER

Joe Corbs

Sep 2, 2014

Just purchased a new car from the Mercedes Benz dealership in Pembroke Pines. It was a great experience our Salesman Tom was a great help and never felt any pressure during the experience.

Virginia Sanchez

Aug 26, 2014

I feel right at home at Pembroke Pines Mercedes Benz. Everybody is so diligent and pleasant!

isabel arboleya

Aug 20, 2014

The buying experience at the Pembroke Pines Mercedes Benz dealership was very pleasant (not a word I usually use for the purchase of a car) from beginning to end. Carlos (Charlie) Cardoso was the consummate professional with clear and concise information in regards to the mercedes product. We were made to feel welcome and ended the visit with a new mercedes!

Alejandro Chaban

Aug 12, 2014

AMAZING SERVICE! Loved Moises, 10/10 and I'm in love with my new car! Thank you so much. Will definitely recommend to anyone. Outstanding!

Deb B

Aug 10, 2014

I sent a request for quote to numerous South Florida Mercedes Dealerships. Juan Velez & Walter Hidalgo (Sales Manager) from Pembroke Pines Mercedes worked tirelessly to meet our needs and our budget. They obtained the exact car that I wanted and made the lease process very easy and enjoyable. The follow up after we picked up the vehicle has been exceptional also. Both my Husband and I have had excellent experiences with the staff at Pembroke Pines Mercedes. Will definitely be back and we highly recommend this Dealership

Jennifer HG, Retiree

Aug 1, 2014

On Tuesday, July 30, 2014, I had a wonderful experience in purchasing a luxury vehicle, I had visited several dealership before but the one that stood out the most was Mercedes Benz of Pembroke pines located at 14199 Pines blvd. The customer service was great and Mr Kashif Shaukat was dedicated in fitting me with a vehicle of my dream as well as my financial needs. I had gone to this dealership a few times before and after I met with Mr Kashif and explained what I was looking for, he was committed in working with me and he did an excellent job in providing full satisfaction. I am now enjoying my 2014 Mercedes Benz, ML350 and familiaring myself with the many features. Thanks to Mercedes Benz and staff of Pembroke Pines.

Jose Abreu

Jul 23, 2014

This is the second car we bought in this location we like the customer service the saleman provided us

Will

Jul 11, 2014

I had a great experience buying here. My salesman Juan Velez was great to work with, and very knowledgeable about the cars. I felt I was treated fairly and got a great deal on the vehicle I purchased as well as a great value for the vehicle I traded in (well above my CarMax offer). I drove from Miami to deal with them, due to the selection they had and the good reviews I read. I drove away the next day a happy customer!

Viv W

Jun 28, 2014

My recent purchase was a very pleasant experience from start to finish. Everyone was very professional, knowledgeable, helpful and courteous. Customer service is second to none. My Salesperson, George Rey, was patient, knowledgeable and a great resource. Finance Director, Joe Rey, is a true professional; patient and very helpful in finding the car I wanted. This dealership's service goes well beyond the normal.

Evi & Chuck Rugila

Jun 25, 2014

My Husband & I had the most amazing experience a few days ago when we stop by the Mercedes-Benz of Pembroke Pines. My surprise was that we end it up having the best Deal & the Best Service Ever. The People there are very amicable & very caring, especially David Acosta that went out of his way to make us feel very comfortable right away. David did everything possible for us to get what we really want it. We're very Grateful for everything they did for us & very happy to have such a Great Experience! :)

angidiva

Jun 24, 2014

It took a little bit of waiting for me in order to get my new CLA Mercedes-Benz, but patience paid off. I am delighted with my new car. The Service was A+. My sales advisor, Mr Raph Hundley was incredible. I would recommend him with my eyes closed .

Heidi C.

Jun 24, 2014

We were referred to Jorge Rey to lease a new Mercedes and the whole process could not have gone smoother. Jorge was pleasant, attentive, funny and super knowledgable about the car. Most importantly, he gave us a great deal!!! Willfred in finance was also great. Best car-buying experience to date!!!

Juan Rivera

Jun 18, 2014

I have been servicing my vehicle at this location for four years. Mercedes Benz of Pembroke Pines provide excellent customer service, the quality of repairs is second to none, and the place has a nice and clean atmosphere. Mr Alex Ruiz has been my service advisor for approximately three of those years. Alex is a very courteous, professional, and customer service oriented person, and pays to even the most minute details. Thanks to him and the rest of the staff at Mercedes-Benz of Pembroke Pines always a positive experience with servicing my vehicle. I definitely recommend this business.

Berna Lino,Miami.

Jun 17, 2014

My experience at the P Pines dealer was excellent,the Sales person,David Acosta made the process easy and our stay at the Dealer confortable. i personally think that to look for the car from the confort of his office is much better than look around thru the dealer,all u need to do is tell David what do u expect from the car,he looks at the system and brings exactly what u r looking for.

CZ

Jun 13, 2014

This is my fourth Mercedes Benz lease at Pembroke Pines and I have always received excellent service. However, like all car dealerships, negotiations for a new vehicle takes too long. In all other aspects: facility, service and customer relations, in my experience, have continuously been outstanding. The staff at this dealership are customer satisfaction oriented. CZ

Gwendolyn Marks

Jun 6, 2014

My service manager Mr Charles Campbell is an exceptional professional. A car was reserved for me and my whole experience was excellent. This my 6th Mercedes Benz, and my most satisfying service experience.

Bob S

May 24, 2014

This is my second purchase from Mercedes of Pembroke Pines. The rep Todd Goode was very good and we negotiated a fair deal. But the Finance rep Loyal was ,in my opinion condescending and his effort to up sell me was annoying. If it weren't for Todd and the finance Manager Joel ( who called me) to rectify the finance rep heavy hand I might not have been satisfied. Thank you Todd and Joel for your efforts,and making the outcome favorable.

Mark

Apr 22, 2014

Great experience working with Jose PeTrash. Upfront and honest. There were a few hick-ups through the process on my end getting the car transported and Jose did all he could to help. Thanks for a great experience!

thelevygroup

Apr 7, 2014

Walter Hidalgo was superb. I told Walter what I wanted and he was right on it. I changed a few times and he did not care, he stayed right on it as I added and subtracted. When the car came in, the process was smooth, the car was right on with everything he described and the staff at the dealership was great. Afterwards, Walter continued his white glove service by extending visits to explain more, also keeping his cell phone open for any and all questions. What else could you ask for? I am a very picky car buyer and needed a salesperson that knew the car inside and out and who had patience and quickness to keep me in the game!! Thank you again Walter.

Dr. Thomas

Feb 13, 2014

I've purchased many cars in my life. Best experience to date. Customer oriented from beginning to end. I would send anyone there. I myself traveled over 100 miles to buy there and will pass my local dealership for service as well. Very friendly, courteous and knowledgable. Dr. Thomas Naples, Florida

James Stl

Feb 9, 2014

Excellent service, great sales agents...especially Carlos Cardoso.

jose duran

Feb 9, 2014

We where to buy 2 new cars and we revived a excellent service from all MB sales staff, specially from Mr. Velez, Mr. Roca.

dropinaline

Jan 31, 2014

Our buying experience was excellent with Bernard. but the service dept, is top notch ,we had a few concerns and our service writer Mr. Perez took great care of us, as we have been costumers of this dealership since 2010. our E550 had some things that needed attention, they had a loaner for us and took the car for a week and we got it back today, every thing taken care of and the car was spotless. a Great dealership more dealers should see how they do it and go from there.BG

Rich Dunn

Jan 24, 2014

I previously wrote a negative review for this dealership. They have since contacted me and corrected all outstanding problems.

Richcs

Jan 14, 2014

I flew in from GA to purchase a vehicle on 12/5/2013. We had spoken several times and I was assured that the vehicle had no mechanical issues. They also offered to reimburse me for the taxi ride from the airport ($64) First the battery was dead and I was told a light was left on. They charged the vehicle. Next the price went up $98.75 because they forgot something. They said they would send me $100 to cover the taxi ride and part of the extra expense. After completing the paperwork, I went to leave in the car and it wouldnt start. They said the dome light was on and it was just discharged. I had to replace the battery on the way home ($141). Other issues, door lock didnt work ($448), leaking Power steering ($349), and Power antenna ($453). I asked about mechanical condition before I flew in, and while it might be possible they werent aware of this, I later found an AutoNation (their buying group) inspection report listed as Description of Mechanical Repair Required all these items are listed on THEIR inspection report. They have never sent the reimbursement for the Taxi or paperwork error. I contacted Paul Chovan and Jose Roca about this several times and have not received payment, or an apology. This is not a place to purchase a vehicle..

ELC

Dec 20, 2013

Jorge Rey treated us great, very attentive before, during and after our purchase. He gave us an excellent discount on our new E-350 Coupe. Of all our previous experiences buying Mercedes Benz automobiles, or any other, this has been the best.

JC Bird.

Dec 18, 2013

This was my second Mercedes Benz purchase. I bought my first Mercedes from MB of West Palm Beach and I was very pleased with their service, but MB of Pembroke Pines surpassed them. . Mr Paul Chovan and Mr Jose Roca are assets to this dealership. They made this a great car buying experience with their attention to detail and professionalism. They exceeded my expectations. I made all arrangements for the purchase by phone and e-mail, and Mr Chovan and Mr Roca delivered. All I had to do was show up at the dealership, sign and drive away with my new Mercedes. All promises fulfilled by both of these gentlemen. They have a client for life. Thanks again.

PEDRO

Dec 10, 2013

I JUST PURCHASED A CLA 45 AMG FROM THIS DEALERSHIP; FROM THE MOMENT I ORDERED IT 8 MONTHS AGO TO WHEN IT FINALLY ARRIVED 2 WEEKS AGO MY GOOD FRIEND SYED KEPT ME VERY WELL INFORMED WITH THE STATUS OF THE CAR UPON ARRIVAL THE WHOLE PROCESS WAS VERY QUICK AND EFFICIENT, WILL RECOMMEND HIM AND THIS DEALER SHIP 100%. HAPPY CUSTOMER!

Rebecca

Dec 7, 2013

Miguel Tello was the first car salesperson that made the experience of buying a new car a pleasure. I have already told 2 people to go see him.

Dr. Piyush C. Agrawal

Dec 3, 2013

Mr. Paul Chovan is an outstanding Salesperson and a gentleman. Car salesman are perceived very differently, but Mr. Chovan is truly an excellent businessman. I enjoyed dealing with him. If I had to grade him, I will give him ten out of ten.

Eric Enrique

Nov 30, 2013

I want to thank Jorge Rey (VIP Program Director) for making this an unforgettable experience as I just leased my first Mercedes C Class. I definitely recommend this dealership!! Usually buying/Leasing any vehicle is long and tiring but at but at Mercedes-Benz of Pembroke Pines it was quick and fun.

Em Cargo Inc. Emira M. Zuckerman

Nov 17, 2013

New Lease ML 350 White Usually going to an auto dealership to lease or buy a new car is like going to a dentist to have a wisdom tooth removed. A long and painful process. I am glad to say Jorge Rey at Pembroke Pines Mercedes Benz in Pembroke Pines Florida treated me quite differently and the delivery of my new lease was perfect as promised. Every detail about the new ML350 was excellent. The new SUV M Class is a wonderful vehicle to drive, I know since this is the second time I have leased a new vehicle from Mercedes Benz of Pembroke Pines Florida. I have always had amazing service and care for our vehicle. Thanks again Jorge for your excellent professionalism and customer service.

R Diego & O Diego

Nov 14, 2013

This would be my first review and my first putting time going thru a review, however it is well disserved.I would not only recommend this dealer I would push to send any one because of the over performance I have received. Not 100% but nothing less then 200%. In all aspect of my deal it was a great experience. Walter was the Best!

yoel hernandez rodriguez md

Nov 14, 2013

Best service for Richard and roca and alfredo I stronger recommending

Anonymous

Nov 10, 2013

Mr Syed was great, this is our 4 MB from Pembroke Pines MB Dealer. Robert from Financing was very helpful as well. Very easy to do business with. Thanks for making a great experience. Sincerely AL

Ejrosello

Oct 30, 2013

Excellent customer service from sales person Nadir Khan. Completely satisfy with the purchase of my new Mercedes CLA 250.

antolinbenitez

Oct 28, 2013

Walter Hidalgo was the sales representative that attended me. His service and attention throughout the whole process was very excellent. And he showed a level of professionalism I have only experienced very few times.

Howard Bolanos

Oct 26, 2013

I am pleased to say that my experience leasing a Mercedes Benz with Jorge Rey was outstanding. He was knowledgeable about the E350 and knew exactly what was I looking for in a Mercedes. I would recommend Jorge to any family member or friend to purchase or lease their Mercedes from Jorge Rey at Pembroke Pines Mercedes. My transition to my new vehicle went smooth without any hassles. Thank you Jorge for your professionalism in treating me with first class service.

John B.

Oct 26, 2013

We are very pleased with the customer service. Ricardo Diaz and Jose Roca made the transaction fast, smooth and fun. We are very pleased with the car, highly recommended!

Alfonso

Oct 25, 2013

Paul and Janiel, from the internet sale team, did a great job assisting me with my CLA 250 purchase. They seem to be fully dedicated to customers satisfaction, and they take really serious customer satisfaction and added value concepts. They helped me even after the sale when I had to address some issues with the service department. I am very pleased with MBenz- Pembroke Pines.

Alfonso A.

Oct 25, 2013

Paul and Janiel, from the internet sale team, did a great job assisting me with my CLA 250 purchase. They seem to be fully dedicated to customers satisfaction, and they take really serious customer satisfaction and added value concepts. They helped me, even after the sale, when I had to address some issues with the service department. I am very pleased with MBenz- Pembroke Pines. thank you guys,

Jonathan Garcia

Oct 25, 2013

LOVE my new car. Drives great and our Sales Rep, Nadir was fabulous.

Nicolas S.

Oct 1, 2013

I received professional help from Paul Chovan (sales representative),Janiel Lazala ( Internet sales) and from the financing dept of Mercedes Benz Of Pembroke Pines Fl.Right from the moment I arrived at their showroom my family and I were greeted cordially by the sales team.i truly felt that I got a very good deal on my purchase of my car and and the overall feeling of great customer assistance from their entire team of professionals.if you are looking for a Mercedes Benz with quality service, price and assistance then I recommend you go and visit with the gentlemen that I have just mentioned. Absolutely a 5 star experience. Nicolas S.

john davis

Sep 11, 2013

The place is very clean and the employees are great.

curbeloileana

Aug 8, 2013

My husband and I are old clients from Mercedes Benz and Walter Hidalgo, one of the salesman at Mercedes Benz of Pembroke Pines, is the reason that we will be coming back to this dealership for years to come. He is very qualified, trustworthy, knowledgeable, honest and professional. We had one of the most pleasant and informative car buying experiences we can remember. We were treated with respect and courtesy all the time. I am extremely satisfied. They provide outstanding customer service. The dealership has a huge inventory to choose fromThank you very muchIleana

Vmendiluza

Aug 2, 2013

The sales representative was great, he was friendly, tried to satisfy all my needs, he searched the perfect vehicle for me. I am extremely happy with my new c class coupe. If I had to go buy another vehicle I will for sure go again to Pembroke Pines to see Walter Hidalgo. Another great representative there that helped me with my purchased was Matt Mitson. I test from the car with him, he is also gray, friendly. They both made sure that I was happy with my new car.

RoxanneR

Jul 26, 2013

Last week I was in a near fatal car accident on I-95 where I was cut off and my Bmw of eleven years tail spun out of control across all 5 lanes of traffic, got hit by an 18 wheeler tracker trailer truck and slammed into the median barrier wall. By the Grace of God I survived. Walter H. at Mercedes Benz of Pembroke Pines assisted my family and I through the car buying experience and exceeded all of our expectations! Walter is phenomenal and hands down the best salesman we have ever met! He demonstrated impressive knowledge, professionalism, patience, great diplomacy and humor throughout my car buying experience. I got a tremendous deal on a CPO fully loaded MBenz E350 and I have never been happier because my family and I agree this was the best car buying experience we have ever had (and they all own a Benz). Thank you Walter H! Roberto M! and Pablo for being EXCELLENT and MAGNIFICENT! and for helping to turn my nightmare into a beautiful dream and reality :). A MILLION THANKS TO YOU FOR ALL YOU DO AND THE BEST SUCCESS FOR MANY YEARS TO COME! Walter should have a zero added to his salary. I will send all my friends and colleagues to you. Walter H. you have a customer for life!

Michael Holiday

Jul 11, 2013

Went for a simple service and they approached me to let me know that my lease would be up in a few month. Gave me the best options to safe money and get in a new car, simple!!!!! Everyone at the dealership was very professional and friendly making the process painless and quick. I'm very happy with my purchase.

GP

Jul 2, 2013

Highly recommend Carlos Medina as a salesman. Friendly and knowledgeable!

Herm

Jun 26, 2013

Great Service, Clean facility, Friendly Sales Associates, Well informed information on all vehicles. Moises (Sales Associate) takes his time explaining all the features on the car!

J H Ibacache

Jun 26, 2013

Maximino (Jimmy) Acosta did a marvelous job. He is very professional and committed to provide the most outstanding costumer service.

walter hidalgo

Jun 19, 2013

Was looking for gwagon and walter helped us pick out the g63. He was very knowledgable about this car and im verrrrryhappy with it as well as his customer service.great buying experience would recommend him to friends and family.

Ninaragazza

Jun 14, 2013

Buying a Mercedes-Benz (and I've bought a lot of cars before) was the most complicated mission I've ever set out to accomplish. I was just about fed up with it all right up to the moment I met with David Acosta from Mercedes-Benz of Pembroke Pines. He was literally my "car-salesman angel". Background: My brothers and I wanted to buy our mother a Mercedez-Benz for her 50th birthday. Our work schedules are very hectic which made meeting and purchasing the car all that much more difficult. All of the dealerships where we live (Miami) close early during the weekdays and are not open on the weekends. The fact that the dealerships operating ours matched our schedules and is a Costco auto-program approved dealership motivated us to make our purchase at Mercedes-Benz of Pembroke Pines. After emailing with the dealership and deciding we were happy with the Costco invoice price we decided to make the one-hour drive up to Pembroke Pines. My Plight: After all the arguing over what color, make, model, etc. our mother would prefer, we all came to an agreement. To our luck, the vehicle wasn't in store (or any other nearby dealerships). We panicked. Our mothers birthday was the next day and we had planned a surprise birthday dinner for her that evening. We couldn't return to Miami empty handed. We needed to present her with the car in front of her friends and family that evening or weeks worth of planning would go to waste. We were ready to walk out the door. Honestly, this had become a mission. But David Acosta did such a great job of working with us and really caring about what we wanted to do for our mother. He managed to find a vehicle that matched the description we wanted to buy only two days away from delivery. We purchased it on the spot. He also provided us with a loaner for the evening so that we could carry on with our moms big birthday surprise. Needless to say, that evening went EXTREMELY well. Our mom was shocked and extremely happy with her new gift and we managed to get tons of happy tears out of her. Two days later, I received a call from David Acosta letting me know our car had arrived. I work in Brickell and that meant Id have to leave the office early and deal with horrible rush-hour traffic to and from Pembroke Pines. Knowing that, he offered to personally deliver the car himself and collect the loaner so that I didnt have to go out of my way. He even delivered all of my paperwork so that I could sign for the car from the comfort of my office. He even took the time to give me a crash-course on the vehicle. This was amazing because I didnt waste away my evening on the highway. The following day, David called to make sure our mom was happy with the car and to let us know that we could contact him if there was every an issue with the vehicle. Im extremely happy with the customer service from Mercedes-Benz of Pembroke Pines. Im looking to upgrade my personal vehicle sometime next year and theyre at the top of my list. I highly recommend them because theyd do anything to make sure you get what you need when and how you need it. If you manage to find yourself making a purchase here, ask for David Acosta because hell make your experience all that much better. You wont regret it!

ninaragazza

Jun 14, 2013

Buying a Mercedes-Benz (and I've bought a lot of cars before) was the most complicated mission I've ever set out to accomplish. I was just about fed up with it all right up to the moment I met with David Acosta from Mercedes-Benz of Pembroke Pines. He was literally my "car-salesman angel". Background: My brothers and I wanted to buy our mother a Mercedez-Benz for her 50th birthday. Our work schedules are very hectic which made meeting and purchasing the car all that much more difficult. All of the dealerships where we live (Miami) close early during the weekdays and are not open on the weekends. The fact that the dealerships operating ours matched our schedules and is a Costco auto-program approved dealership motivated us to make our purchase at Mercedes-Benz of Pembroke Pines. After emailing with the dealership and deciding we were happy with the Costco invoice price we decided to make the one-hour drive up to Pembroke Pines.My Plight:After all the arguing over what color, make, model, etc. our mother would prefer, we all came to an agreement. To our luck, the vehicle wasn't in store (or any other nearby dealerships). We panicked. Our mothers birthday was the next day and we had planned a surprise birthday dinner for her that evening. We couldn't return to Miami empty handed. We needed to present her with the car in front of her friends and family that evening or weeks worth of planning would go to waste. We were ready to walk out the door. Honestly, this had become a mission. But David Acosta did such a great job of working with us and really caring about what we wanted to do for our mother. He managed to find a vehicle that matched the description we wanted to buy only two days away from delivery. We purchased it on the spot. He also provided us with a loaner for the evening so that we could carry on with our moms big birthday surprise. Needless to say, that evening went EXTREMELY well. Our mom was shocked and extremely happy with her new gift and we managed to get tons of happy tears out of her. Two days later, I received a call from David Acosta letting me know our car had arrived. I work in Brickell and that meant Id have to leave the office early and deal with horrible rush-hour traffic to and from Pembroke Pines. Knowing that, he offered to personally deliver the car himself and collect the loaner so that I didnt have to go out of my way. He even delivered all of my paperwork so that I could sign for the car from the comfort of my office. He even took the time to give me a crash-course on the vehicle. This was amazing because I didnt waste away my evening on the highway. The following day, David called to make sure our mom was happy with the car and to let us know that we could contact him if there was every an issue with the vehicle. Im extremely happy with the customer service from Mercedes-Benz of Pembroke Pines. Im looking to upgrade my personal vehicle sometime next year and theyre at the top of my list. I highly recommend them because theyd do anything to make sure you get what you need when and how you need it. If you manage to find yourself making a purchase here, ask for David Acosta because hell make your experience all that much better. You wont regret it!

Iovino family

May 28, 2013

Paul Chovan made my experience easy and directly to the point. He was very honest and with the company of the finance department made it a smooth and possible transaction. I can't forget to mentione Jorge that went through all the steps of the navigation system and the vehicles features.

Brian Blakely

May 26, 2013

Ralph Hundley was great to work with. Took the time to find the right car before we arrived, then worked hard to make sure we had a great deal. Well worth the drive from Orlando.

LManiaci

May 26, 2013

After reviewing Audi, BMW and Mercedes on line I put in a request for all Mercedes 350 SLK in a 50 mile radius. I received 4 responses and the most courteous, informative and respectful person was Paul at Mercedes of Pembroke Pines. I made an appointment - saw 2 vehicles -went for a test drive and signed the paper to purchase her. I returned the next day to pick her up and was impressed with the total comfort I felt with this purchase, Paul and the staff.

Eylen

May 19, 2013

Excellent costumer service, I love this people they are so friendly. Thanks Walter Hidalgo for you hard job!!!!

The Abreus

May 17, 2013

This is my second Mercedes and could not be happier with my choice. My first, an e550 was a great car, my new one a CLS 550 is a dream. I wish to thank Bernard And Ralph Hindley for providing me with the choice and assistance. Most of all caring enough to know what this customer was looking for and making it happen, I highly recommend this team. In the past the service the department has been most helpful and attentive. All maintenance and repairs were done timely and transpirtation provided.

mastek

May 17, 2013

Juan Velez and his colleagues at MB of Pembroke Pines did an excellent job of providing us the quality service expected from Mercedes Benz. We will return.

Darren

May 16, 2013

Walt is very consistent in knowing what his customer wants. This is the second time he pulled me out of a BMW and into the perfect MB for me. Both times he had a specific car set aside that I ended up in love with. I don't look at him as a salesman...but a service provider. Always looking out for me. Thanks Walt.

PeterR

May 14, 2013

We had made a list of dealers we were going to visit and Mercedes was the first and only one we ended up going to, thanks to the very professional and informative staff at Mercedes of Pembroke Pines. We spent about 15 minutes browsing right in front of their showroom with no salesmen breathing down our necks trying to convince us to buy. We opened up the vehicles and went at our own pace, observing the details without pressure. When we were done we went inside to get more information on the ML 350 model, and happened to meet Mr. Syed Bukhari, a salesman who immediately came out to answer our questions. The rest is history. Mr. Syed Bukhari showed us all the various configurations available and explained the options to us, allowing us to make the right choice for us. We then went on a test drive and immediately made our decision. His input and suggestions were very helpful in our final decision. At no time we felt pressured to buy a vehicle. Mercedes is an expensive vehicle, but after we learned of all the safety features, we felt it would be money well spent, as their is no price on safety. The staff remained there to until 11:30PM to finish up the paperwork!! Thank you Mr. Syed Bukhari and Mr. Loyal Schlonger!!

maria silvestre

May 13, 2013

+Dear Maximo I would like to Thank You for your great overall services,You made buying a car very easy and fast.

Manny P.

Apr 26, 2013

I recently purchased my corvette from Mercedes-Benz of Pembroke Pines and drove accross town based on the information the salesman gave me and let me tell you he was right on the money.Opon are arrival we were treated with exceptional care and the vehicle was shown to us and to my surprise it was better than described ,best buying experience ever i would highly recommend them both Paul and jorge were great thanks so much.

TheaBurger

Apr 8, 2013

Pembroke Pines Mercedes Benz could not have been more helpful in any of their departments.Staff was highly professional and extremely helpful and courteous. They were one of the bestdealerships I have ever had an experience with when obtaining a new automobile.

ROK

Mar 28, 2013

My overall experience with the Pembroke Pines Mercedes Benz dealership was excellent. The dealership is very nice and is centrally located right off of the I75 Pines Blvd East exit. I purchased a CPO MB, which drives and looks brand new. My buying experience was very pleasant, from the "no pressure" sales process to the efficient closing of the sale. I dealt with Matthew and Pablo, both who were very personable and truly a pleasure to deal with. I will definitely be a repeat customer!

ChuckH

Mar 26, 2013

Everyone at Mercedes Benz of Pembroke Pines were very helpful and cooperative. As mentioned earlier, a great buying experience. I highly recommend this dealership.

Angel

Mar 22, 2013

When into Mercedes-Benz of Pembroke Pines just to look at the cars when my car messed up on me. Was looking between Mercedes, BMW, and Audi. When I walked into the dealer I was greeted by Syed with courtesy. Syed was more than helpfull and informative with the vehicles and process. I feel that I had walked in to look and possibly buy a car and instead walked out with a wonderful experience. Thanks!!!!!!!!!!!

deeandy

Mar 15, 2013

My husband and I are extremely satisfied with the C250 we purchased from Mercedes of Pembroke Pines. David Acosta was highly knowledgeable about all aspects of the vehicle and explained the operations of the car thoroughly after our purchase. We would recommend this dealership and David Acosta to anyone interested in purchasing a Mercedes.

Mr.Gus

Mar 12, 2013

pleasent experience,,,nice people to work with , Facilities were clean and lounge is relaxing

Kobdaly

Mar 9, 2013

Great dealer; friendly, helpful, very reasonable pricing. Would definitely shop here again.

Hector gonzalez

Mar 8, 2013

Our sales rep Nadir help us really good in the lease of our car!! He was very proffesional and very polite!! Thanks to leople loke him i would go back to the same deale again

Alexander & Sonia Canova

Mar 7, 2013

Visited your Pembroke Pines Dealer on Feb 25th 2013 looking for a used Mercedes-Benz. We were assisted by the salesman Moises Cisneros. His service was Excellent!!! Very informative, and patience. We test drove 3 cars. He was not pushy and answered all of our questions. We told him we wanted to make our decision by the next day and he respected our wishes. We also met his Supervisor Pablo who was also very pleasant and again not pushy. I would recommend this dealer to everyone. When we returned to sign closing papers and pick up the car, Mosies took the time to show us & answer any questions we had about the car. Even Roberto who had us sign the closing papers was awesome. It truly was a pleasure to experience this kind of Service. I Love my 2010 C350 Mercedes -Benz. Was impressed the most with Moises Cisneros.

Gary H

Mar 6, 2013

Very happy with Juan Velez. Would use him again. We bought a low priced used car. Juan treated us like we were buying a new Benz.

sonia07

Mar 6, 2013

I visited the dealer a week ago looking for a used Mercedes Benz. Moises Cisneros was the salesman who assisted us. We test drove 3 cars. Moises service was excellent. He knew the business and had alot of knowledge about the vehicles we looked at. We test drove 3 cars. Moises was not pushy which is what impressed me the most, Even when we told him we would need a day to make our decision he respected it. We returned the following day and purchased at 2010 C350. Moises took his time to show everything about the car. The financing was excellent. We got a very very low rate for the loan. I would highly recommend this dealer and Moises as the salesman. His supervisor Pablos was also outstanding and the Rep who had us sign the loan papers by the name of Roberto was awesome. I haven't received such good service in a long time!!!

Nelson Calle

Mar 1, 2013

I bought 2 cars last week, my sales person, Juan Velez, was very diligent and willing to help in any way he can. I felt he was trying to help me get in the right car rather than trying to sell me a car

Alejandro Ramon

Feb 26, 2013

Excellent service. New Buyer. The sales person Paul Chovan was excellent in all aspects.

Cury Jorge

Feb 26, 2013

my wife found the car that she was looking for, the deal was smooth, simple and easy, I really recommend this dealer and the sales associate Juan Velez...when you go there just ask for him.

PaulSilva

Nov 17, 2012

I visited this dealership on November 8th, 2012 to test drive and purchase a vehicle that they still have advertised on the dealership website as a Mercedes Certified vehicle. It is a 2008 Mercedes CLK 550 convertible with the vin number WDBTK72F08T091104. This would not be my first mercedes, however my first experience with this dealership. I contacted the dealership ahead of time to inquire about the accuracy of the representation of the vehicle. I was told the vehicle was still on the lot, so I drove the distance to the dealership. When I arrived, I was met by the sales associate David Acosta who told me that I made it just in time as the vehicle was to be sent to auction this day, which was obviously not true as they still have the vehicle on the lot now. As David was getting the car ready, i asked if I could write down some questions that I had about the vehicle to see if he could have the sales manager answer them while we were test driving to save us all some time. One of the questions was about the price of extending the Certification Service agreement that was advertised on the vehicle. As soon as we walked outside before we even got in the car, David said would you like me to put the top down. It was a chilly day, so I was in no rush and I walked around to the back of the car and noticed the convertible roof was damaged. A tear from one side all the way to the over right above the rear window. Immediately after I noticed the tear in the roof the sales manager comes out the same door we came out, Pablo Amezaga, and says to me. "You want this vehicle certified. This vehicle can't be certified with the convertible roof this way so we cannot sell this vehicle certified." I said but this vehicle has been advertised on your website for the past two months as a Mercedes Certified vehicle. I asked Pablo if I could show him the photos from his website which stated "Buy with Peace of Mind, Buy Mercedes Certified." He said he knew nothing about that. I asked why he didn't know anything about it if he was the sales manager. He said it was a type and that there should be something about not being responsible for typos on the website. He was seemingly irritated by my questioning him and said take the car back. I was unable to test drive the vehicle. Needless to say I wasted my whole day driving to this dealership when I had previously called ahead to check on the representation of this vehicle, because this is not my first time buying a car. I asked to speak with the General manager of the dealership because I felt that a resolution should have been offered. I mean all the time things happen and mistakes are made but there is always a way to work things out. However, Pablo walked away from me after telling the runner to bring the car back to the back. The receptionist told me that the general manager was Frank Fernandez and that he was always there, but of course he just happened to not be there this day. So, she told me to call her desk and she would forward my call to his office as she said he was very very good at returning calls. So, I called the number on his card and she forwarded me to his voicemail. I left him two messages and still have not heard back from him to date 11/17/2012. I didn't want to drive all the way home since I really don't live that close to the dealership and I drove all the way there to buy this car. So, I waited in the waiting area to give Frank a chance to call me back incase he was "out to lunch." After an hour, I called Mercedes Benz Corporate and they sounded very sympathetic and gave me three names of people they said worked at the dealership that might be able to help me since Frank the GM was not there. None of these people were still employed at this dealership, I am not surprised. Mercedes told me however, that they do not control the individual dealerships. I asked the customer service representative to please have someone follow up with me since I could not believe that Mercedes would allow a private dealership to act this way and falsely advertise vehicles using the Mercedes brand name and Mercedes would not step in to do something. He told me that they would contact me in 24 hours. The next day was friday, and I did receive a call while I was at work from Ray from Mercedes Benz. I called him back three times and left three messages at his extension and have never been able to reach him or heard back from him. So, not only would I never do business with this dealership that Frank Fernandez never even contacted me back. Also, this vehicle that I mentioned is still being advertised on the dealership website as well as autotrader as a Certified vehicle even after all the people I tried to reach out to were made aware of the situation. After they knew what a bad experience this was for me due to the "typo" they felt no need to make the correction even now ten days later. To me this shows more than disregard, rather blatant misrepresentation. If I ran my business this way, I would be out of business and further more shame on Mercedes Benz for dropping the ball and never reaching out to me. Needless to say I am giving other manufacturers an opportunity with my lifelong business. Hope this saves you some time.

demetri.rapanos

Sep 12, 2012

I have worked with the folks at M-B Pembroke Pines for over 5 years now, since I bought my first M-B through them.The service has always been outstandingly professional and friendly.They were especially helpful this past year in facilitating our Church (St. Demetrios Greek Orthodox Church Ft. Lauderdale)with our raffle fundraiser. This was our most succesful fundraiser in the church's history. So successful, in fact, that we are holding it again this year.The team at M-B of Pembroke Pines was generous with their time and assistance on this event, and we are much indebted to them.

leoimpr

Aug 26, 2011

Frank Fuzer was my sales associate. He is very proffesional and an expert in BMWs. He worked my deal for and made it possible reaching my preferences (trade in value etc). I definitely recommend him, his sales manager that agreed with the deal, his credit officer that prepared all the paperwork and mede it easy to close out the purchase.