Mercedes-Benz of Encino reviews
Mercedes-Benz of Encino of Los Angeles offers you the opportunity to find used cars by Mercedes-Benz of Encino. Mercedes-Benz of Encino is a trusted dealership serving clients throughout Los Angeles, in search of certified used cars. Also, Mercedes-Benz of Encino is a very reliable dealer recognized to offer you a huge selection of affordable, reliable used cars. You can filter the listings by used cars for sale by Mercedes-Benz of Encino to get the affordable car that is right for you.
Location: 16721 Ventura Blvd, Los Angeles, CA 90015
Phone: (818) 788-0234
Working time: 09:00 - 21:00 Open now
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What’s more, Mercedes-Benz of Encino of Los Angeles has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mercedes-Benz of Encino. Check out the listings today to find the right car for yourself. Mercedes-Benz of Encino is definitely the best place to buy used cars online.
Gemma Serenity Gorokhoff
May 10, 2021
This place holds the best Mercedes models of West Los Angeles!! And the personnel who is there to help you choose your car is beyond great! Special shout-out to Joseph from Lebanon who was there for only 6 months and already figured it all out. I really enjoyed our experience at Mercedes Encino and will be buying our cars from this dealership because of the service and the choice of new and used cars. 😀
Swati Mazumder
Nov 17, 2020
So far I have a very pleasant experience. Everyone onsite and Technicians are very nice and helpful.
Mo Taylor
Jul 7, 2021
From Operator to Parts Department customer service is just horrible; you guys definitely need a new team.
Irv Levin
Nov 20, 2020
got the car i wanted and everything went smoothly and i love the car.
Akbar Shadalo
Aug 23, 2021
Do not go to Mercedes Benz or encino, I went there for a normal transmission fluid change and I realized few days later, I was charged almost $700 and the service wasn’t even done on my vehicle ….. be careful people !!!
Leila Greenfield
Jul 10, 2016
I test drove the car and was interested but Chuck never texted me the breakdown as he said he would. He said I could have the figures in about twenty minutes and it is now several days. Forget it.
Ivan
Apr 22, 2015
I saw the Cars.com listing for a Audi Q7 at Mercedes of Encino and contacted them. I worked with Patrick Lau. From start to finish the deal was handled quickly and efficiently. Even though I was located over 100 miles from the dealership everything went perfectly.
Violetta
May 19, 2014
STAY AWAY FROM ENCINO MERCEDES BENZ! YOU WILL BE TRICKED INTO A DEAL YOU WILL REGRET! I came to the Mercedes Encino Dearlership to check out a new C250 because I had only two months left on my Audi lease. The dealership pushed me really hard to lease the new Mercedes immediately promising to take care of the remaining two payments for my Audi. The "very nice" salesperson, Artin Bagersarian, assured me that even if I had three payments left on my Audi lease, he would take care of it. Even though I did not intend to lease a new car on that day, I signed the lease agreement and a document specifying two payments to Audi. The bad news came by surprise from Audi when I got the Turn-In Settlement invoice showing that the Mercedes dealership made only one payment instead of two. After five days of numerous phone calls to the Encino Mercedes Benz I was told that I never requested two payments. They produced the document signed by me that read: "Payment TWO Audi financial of $459" and said it had a typo: instead of "Payment TWO Audi" it should say "Payment TO Audi" The salesperson Artin, who promised to take care of my remaining lease, lied to my face and said that I had requested only one payment. I am a single mom with a 11-year old daughter Any reasoning that I can't drive two cars at the same time didn't have any effect Artin's manager, Shimo Broshinsky, said it was my mistake and no one will help me at their dealership. The people at Encino Mercedes Benz are dishonest and will take advantage of you whenever possible. Stay away from them. Violetta
Charles Batista
Dec 9, 2013
Sales Staff is unethical, deceitful and dishonest. They mislead you, do not honor price agreements, and have a complete disregard for customer satisfaction. This is the second Mercedes purchase I have been very dissatisfied with. At least the first time management resolved the issue. I will not buy another Mercedes and I would not recommend this dealership to anyone.
Giancarlo
Aug 5, 2013
Igor Benderskiy was a pleasure to work with from his internet follow up through the actual purchase. I drove 1.5 hours to purchase my vehicle and avoid doing business with a local MB dealer (where I have purchased 3 vehicles) and it was well worth the drive.
LadyDi
Sep 19, 2012
I just bought my 5th MBZ (an E350)from Encino MBZ and as before, I was not disappointed. Kris Assad knew exactly how to handle my questions and objections with absolute knowledge and tact besides giving a fair deal. I expect that Kris will be calling me in about two years to get another new car and I won't hesitate to see him...good going Kris!
JodyS
Apr 27, 2012
I had an amazing experience at Mercedes Benz of Encino. The entire staff was extremely helpful and found me the perfect car. I will definately refer my friends and family. Fabrizio and Neil were the best.
Jackie
Apr 12, 2012
I am in awe! It was the quickest n pleasant car purchase I have ever done. I love my car. I use to go to House of Imports n now I have found a new home to purchase my MBZ. Thanks Nir, he is a miracle worker!!
thomastd
Jan 14, 2012
Bough a car at this Dealer 2 months ago .. Sale man are nice .. and friendly after spend several hours a got a good deal on .. Will pass a words around .. thank you
Thi Tk
Jan 6, 2012
My salesman Anoush Sadegh was very detailed, thorough and helpful. I would recommend him to anyone!
Serious car guy
Dec 12, 2011
I spotted a vehicle that I wanted to purchase on their website. i send in a request online and no response. I called a few hours later and was told that someone will call me back right away. Nothing. I called again and still nothing! I went to the dealership after about 4 hours of trying to get info. I was looking to buy a AMG and was trading in a AMG! Their car was everything and mine was worth 10k below book value!!! The sales manager tells me that my car has a low MARKET VALUE. I asked based on what? It has 50K miles very low for a 2005 and the book value is $26,260 as a TRADE-IN. He offered me $16,000 and tells me that he is doing me a favor in offering that, along with a 6.9% rate despite my over 800 credit rating. All of this happened despite me telling them that I am a SALES MANAGER at a northern Calif. dealership! i was ready to make my purchase and have used my experience with these clowns as a training tool with my sales force. I thought that a MERCEDES store would have a more professional process. It felt like buying a car from a used car lot in the 70's! I wish them well and hope that they do better in the future.
John GL
Dec 6, 2011
Harry was the most helpful sales person I have ever experienced and made the process of buying a vehicle a pleasure as apposed to one of the worst buying experiences a consumer has to go through
C coupe hottie
Dec 1, 2011
Good experience hope to come back for future purchases. Anoush Sadegh was very helpful in the overall process.
Karen
Nov 14, 2011
Anoush is great! I definitely recommend him - no pressure and he was very patient explaining everything.
Donna
Oct 24, 2011
The folks at Encino mb were so nice! There was no pressure and the people were so easy to work with.
Rhonda
Oct 23, 2011
Easy process. Cy was knowledgable and was willing to work within my budget. So just a visit turned into my third MBZ. The only negative is after leasing more than five cars this is the only lease that states a 595 fe upon lease.
What’s more, Mercedes-Benz of Encino of Los Angeles has been on the market for a very long time and remains the preferred dealership for buyers looking for used cars and trucks for sale. From low mileage used cars to cheapest used cars, there is something for you from Mercedes-Benz of Encino. Check out the listings today to find the right car for yourself. Mercedes-Benz of Encino is definitely the best place to buy used cars online.