Mercedes-Benz of Delray reviews

Jose

Aug 28, 2016

My experience purchase my used car was great I find the perfect car,conditions and more Thanks to my sales person Anthony Castafano he was great .

JENNM

Aug 27, 2016

I have never thought of car buying as a relaxing or enjoyable experience until I recently purchased a car from Mercedes of Delray. The atmosphere was enjoyable and relaxed and the salespeople were super friendly and helpful without being pushy at all. They let me wander around looking at every car, drive several, and eventually guided me to select one that was right for me.Really nice and enjoyable to buy a car, still cannot believe I am writing this! I will be back for another from Mercedes of Delray.

J Rod

Aug 25, 2016

I had to take my 2016 GL550, not one, or two, or three or four, but five times (so far) to fix the same issue "Active suspension Malfunction" The technical service in this dealership is utterly unable to fix the problem, they are incompetent and obviously clueless when the job involves anything more than an oil change, no wonder the place is always full and you need 10 days to schedule an appointment, shame on Mercedes, this will be my last Mercedes vehicle ever, I am sure the cheapest brand out there is more reliable than this xxx.

Victoria

Aug 23, 2016

First Class Experience! Cindy Dottaviano with Delray Beach Mercedes , her service and overall experience was outstanding.I was approved within 24 Hours, lowest interest rate, certified warranty , excellent customer service! If you think ever thought of owning a Mercedes I suggest you go to Delray Mercedes!

James D Black

Aug 20, 2016

I couldn't be happier with my new car. I've waited a long, long time to drive a Mercedes Benz and I'm just thrilled beyond belief. I've got the first 100 miles under my belt!

Anthony Bento

Aug 19, 2016

Joe Perez was great to work with. My best Mercedes purchase experience ever. And this is my 10th Mercedes. He is friendly, knowledgeable and professional. He paid a great deal of attention to me, the car and the sale. I will send all friends to him when they are ready to buy a great car.

debbies311

Aug 16, 2016

I have purchased two GLK350's from Delray Mercedes. When I sold my last one I went back to Delray Mercedes to get reimbursed for my tire program and two unused maintenance services which I paid for in the maintenance program for approximately $900.00. I was informed by the sales manager Mr Sugarman that the maintenance is not refundable but the tire program was. When I went to the dealership to meet with the finance manager Mr. Lanman he informed me of the same. I asked him "did I sign any paperwork, stating that it was not refundable" he said "NO." So obviously this program is a scam. I have contacted MBUSA and they said the decision was not theirs and would have to be determined by the dealership. I waited for 3 months to hear back from MBUSA after I sent them a letter stating my concern. I really would be very careful as to what you agree to as any extras. I have contacted a lawyer and a news channel and are patiently waiting to hear back. If I were anyone interested in buying a Mercedes I would check into a different dealership that isn't so dishonest. Even the dealership that I purchased my new car from said this is against Florida law.

Maria Marquez

Aug 14, 2016

I went in to buy a new car and the entire process was easy and enjoyable thanks to the great team of agents at Mercedes Benz of Delray. Joseph Taylor knows very well what he's doing, he took the time to explain to me everything about the cars I was interested in, and was extremely patient when I was trying to decide which option to go for. He answered all of my questions and made sure I didn't leave the dealer without really knowing all the functions of the car I had chosen. I will certainly keep buying cars from this dealer. Great experience.

Carol

Aug 12, 2016

It was a complete pleasure working with our Salesperson, Harry Sugarman. He did an excellent job helping us and made it a great experience.

AC

Aug 11, 2016

Mardy was very helpful in the whole process, she guided us and was very informative

Carol

Aug 10, 2016

Excellent experience--terrific salesman--pleasure working with him!!

Spartan Billy65

Aug 6, 2016

Ron was professional, helpful, didn't rush us. He was knowledgable, described all the models available.

greengo

Jul 26, 2016

Routine oil change. I was told just wait in our lounge, it should not be long. Four hours later, still waiting, asked why? Brian (service mgr.) said, We could not find you. Note: I was in lounge, and they had my cell phone number.Was told by service mgr. Brian, there is a recall on your car, and it takes four hours. We could not do that today.I said I never received a recall notice. He said I must have gotten it by e-mail and it went to spam, and I deleted it. That is NONSENSE!Then once back home, I noticed 1. They did not reset service needed reminder. It now is on at every start up.2. The USB receptacle "holder" was broken and my flash drive was in the ash try (although still working, thankfully). and now that receptacle will no longer hold the USB flash drive.I received a phone call asking how was my service. I related the above. The woman said after each item she would have someone call me. Since then, I still never got any phone calls!I did receive a follow up e-mail. I listed above. sent it back, BUT, I never got any response.I now wonder, did they even service my Mercedes?

RSS satisfied customer

Jul 19, 2016

I have owned or leased 8 Mercedes going back to 1975. Obviously I am brand loyal. Apart from that since moving to FL I have dealt with Mercedes-Benz Delray, particularly Joseph Taylor. Each experience has been most satisfactory. I have always been treated with the utmost courtesy from being shown a new car to the related paperwork to drive out with one.

MT

Jul 15, 2016

Sales person very helpful and knowledgeable - no rush - no pressure

RT

Jul 15, 2016

Jonathan Martin is a great, personable guy that makes buying a car an enjoyable experience. He goes out of his way to do all the right things for you.

Constance Simmons

Jul 6, 2016

My husband & I had a wonderful experience at Mercedes Benz of Delray! Our saleswoman Kirsten Hinzman was very kind and now pushy! She was able to answer all our questions and get us the car of our dreams! She was GREAT!

Mbgache

Jul 5, 2016

Great experience at Mercedes Benz in delray beach Florida.

Scott997

May 3, 2016

A Dealership can only be as good as their service department and this one is absolutely the worst I have experienced in a long time and is not Mercedes caliber or even chevy for that matter. No one deserves to be treated the way they will treat you. I made an appointment for a routine service, what should of taken one day took 6 and they asked for a 7th and I said I was coming for my car. You can't trust their work here and excuse after excuse on why it wasn't done. They haven't got a clue how to run a service department, it's total chaos and if you care about your car don't take it here. Service manager can't run a shop.

Scott997

May 3, 2016

The service department does not have a clue! From the time you pull your car in it's chaos. They do not know what customer service is or how to run a shop even when you make an appointment. I dropped my car of on a Wednesday for a routine service and they kept making excuses on why it wasn't finished. Finally I demanded it back on Monday eventhough they asked for another day. Not everything was completed, but enough was enough. Total incompetence and excuse after excuse. Never going there again. I will have to have their work checked and the service completed elsewhere. Even though I paid $800. May just challenge that.

John J.W.

Feb 15, 2016

Had a pleasant, stress-free buying experience.Bought a very nice Mercedes CPO coupe at a reasonable price. Thanks again to Dawn Dallin,salesperson, Delray MB.

Boca Pete

Feb 9, 2016

I had my seven-year-old S in for service. Seven years is about my limit for driving one car, so I inquired about a slightly used S to trade into. The salesperson, Lou Houchins, was great. He showed me exactly the car I would have ordered, and we made the deal within 24 hours. I asked that a few other things be included, and it was no problem. Follow-up, details, courtesy and professionalism hallmarked my experience at Mercedes Benz of Delray. Great agency.

R. Cisco

Feb 8, 2016

I Purchased a 2016 Mercedes Maybach from Mercedes Benz Of Delray Beach Florida. Prior to purchasing the vehicle, I called to get information, price, condition, Options, etc. and spoke with Ron Miller. His response to the condition of the car he replied (PERFECT, thats why it was in the Showroom). I felt very uncomfortable buying a car unseen, since I live in Texas and the car being in Florida. I told Ron that I would get a flight out that week to visually verify that the car was perfect. Due to my work and busy schedule I was unable to get a flight out. I called and told him maybe the following week I could make it out. He then assured me AGAIN that the car was PERFECT, and that there was no need for me to waste time and money on a trip to Florida. I then decided to purchase the vehicle in believing Ron and him telling me he had been doing this for over 30 plus years, and Plus I was buying from a Certified Mercedes Benz Dealership! Ron then arranged shipping with USA Auto Movers, before loading the vehicle in Florida, the driver fills out a Vehicle Condition Report. A week later vehicle then arrives in Texas, the driver releases all documents plus the Vehicle Condition Report, HIS REPORT SHOWS: Damage to the hood which someone tried to fix with touch up paint, damage to left and right side front bumper, damage to left rear door, damage to left rear quarter panel, left rear bumper, curb damage to right rear rim and 2 rock chips on windshield! The driver CJ of USA Auto Movers told me he asked Ron Miller if the buyer knows of the damage on the vehicle since it was such a LUXURIOUS VEHICLE and Ron replied YES! THAT IS NOT TRUE, I was so upset I called Ron Miller and asked him why would he be so DISHONEST just to sell a car! After spending over $175,000.00 on such a Fine Luxury Vehicle you would come to expect the TRUTH!!! The response of the Mercedes Benz of Delray is to take vehicle to my local Mercedes Dealership and repaint and repair all damage, My response to them was why would I want a car with repaired PAINT WORK! I told Ron I wanted to return the vehicle for a full refund plus shipping costs and I was denied, but he would see what he could do. Add Insult to injury, Ron Miller called me back and offered me $150,000.00 after I just paid over $175,000.00! Why would a Dealership selling one of the finest automobiles made today stoop as low as to be DISHONEST AND MISLEADING!!!

harryjrp

Feb 6, 2016

Leased C class sedan. I was well taken care of by Juan Carlos who discussed model features, and offers. Highly recommended.

Jeremy Browne

Feb 6, 2016

The entire process was a pleasure, Dawn Dallin and Joe Giummo in particular were extremely helpful. The experience was so good that I repeated the exercise the following week with a new lease for my wife!!

Rita Ginsky

Jan 26, 2016

My experience was dealing with Talbot Summers. I found him to be helpful, courteous, knowledgeable and thoroughly professional.

Oscar Giraldo

Jan 24, 2016

Costumer service was excellent, really work to help with may needs; Sales person Juan Carlos O. really make me feel like he was working for me.Thanks

Alexander Berk

Jan 19, 2016

From the moment we stepped into Mercedes Benz of Delray Beach the experience was unlike other visits to car dealers. They made buying our car pleasurable.

Faby

Jan 19, 2016

Excellent customer service! Execellent sales team!

Damarys Rodriguez

Jan 17, 2016

i have to say that my experience in delray Mercedes Benz it was amazing,very goodand very professional people. They completed my goals and my expectation, I recommended to all interested inMercedes Benz go to delray location and looking for Mr Harry and Mr Talbott amazing people,Thank you guys!I really appreciate :-)Damarys Rodriguez

Aramndo Diaz and Damarys Rodriguez

Jan 13, 2016

On January 11, 2016 my wife and I had the best experience in our lives in reference to purchase car, I am referring to the Mercedes Benz Delray.It was a pleasant experience, very professional, they fulfilled my dreams, everyone interested in a Mercedes Benz this is the place to go, I recommend Mr Harry, Mr Talbott, they are all Fantastic,great services, excellent human being Thank you guys, we will be with you forever!!GOD Bless you!!!Armando Diaz

Armando Diaz & Damarys Rodriguez

Jan 12, 2016

I would like to start by saying how valuable was for me and my family connect with this team of people, they are fantastic!!! Mr Harry Sugarman, Mr Talbott Summers, Mr Joseph Perez, etc, extremely professional gentlemen, they selected the best deal and the most appropriate for me with all the benefits without destroying my bank. I recommend to everyone in the area who are interested in Mercedes Benz to visit delray Mercedes Benz. GOD Bless you guys!!! We really appreciate, we will be with you forever :-) Armando Diaz

John

Jan 12, 2016

All I can say is that the staff at Mercedes-Benz of Delray will go out of there way to get you in to the car that you want.

Jimmy T

Jan 10, 2016

We bought the E-350 4-dr sport model w/driver assist. We need a tech with us. The car is very complicated but other than that it's fine. The book with the car doesn't help much.

Laura

Jan 8, 2016

Great experience would highly recommend tonanyone looking to buy car

Sonja

Jan 7, 2016

Joe Taylor's customer service was excellent when purchasing my 2016 GLE.

Heather M.

Jan 4, 2016

Was met by salesman David Golob as soon as I entered the dealership. From start to finish was a great experience. He found me the exact car I wanted and took the time to explain everything to me as well as introduce me to a Service Manager for any future needs/questions I might have. Very thorough, very professional. The amazing Product Concierge Kirk showed me how all the options worked in the car. Both David & Kirk offered to assist with any follow up questions I might have. Every single person I dealt with was friendly and went out of their way to help. I live closer to another Mercedes dealership but decided to drive to Delray because I had heard such good things about them. So glad I did. Could not be happier with the level of service I had. Highly recommend.

Felise Eber

Jan 2, 2016

I have been dealing with Ben Shatkun for a number of years and would never think to conduct my business with anyone else.He is considerate, kind extremely knowledgeable very fair, patient and much more...As far as I am concerned he is the best and I consider him a friend!

Marc Levine

Dec 30, 2015

I had the opportunity to due a pull ahead lease. Another dealer I have been using for years changed in a 2 day period the leasing numbers on the vehicle we wanted. My wife was set on a particular color which Delray MB had in stock. Working with Mike M and Joseph T over the phone and internet, we made the deal on 12/27. Great experience and no changing lease numbers on the visit. Kevin in finance was also great. Hope to due business in the future with them again.

Peter

Dec 26, 2015

Just bought a used Jaguar XK8 from Mercedes-Benz Of Delray. I was assisted by a group of professionals that were able to rise to the occasion; in spite of a few obstacles. Howard Bernstein, sales and Joe Perez, sales manager went out of their way to make this an exceptional buying experience. They earned my business this time and in the future.

Arno Farber, Mercedes fan

Dec 22, 2015

There is only one but important experience. The place is great and everyone is very friendly and helpfull, speciell our sales represantative.

Joe D

Dec 22, 2015

My favorite Saleperson Ron Miller at Merecedes Benz Delray helped me in the purchase of a used Sprinter. As always Ron made the purchase easy

Lew W

Dec 16, 2015

MB of Delray had a Certified Pre Owned vehicle on their website for $69,997.00. Click this link to email a salesman so we did. We were given Mr. Ron Miller. I asked him what the CPO warranty would give us in coverage and he indicated 12 mo, unlimited miles. I asked what it would cost to add 2 more years and his response was word for word, $3,495 would buy you 2 more years giving you coverage through 2020 and I can do $71,700.00. Would you assume that he is discounting the car some from $69,997? or maybe the warranty costs from $3,495.00 and making you a package deal for $71,700.00? Seems logical right? I mean how can the car go from $69,997.00 as advertised on his website to $71,700.00 without including something in the deal? Not so fast! I set my wife up to call and finalize the deal and then try try to convince her that they will sell her the car for $70,700.00 but that does not include the warranty. Wait, you have it listed for $69,997.00 and you just went up in price on us? And now this does not include an extended warranty, and wait one more... He neglects to inform you of the $700.00 yes $700.00 documentation fee that they charge. Maybe this is because we are from another state, most likely because he thought that he had a woman on the phone who knew nothing about deals or cars and how to call him out on his scam here. We asked if the car had ever been wrecked or had any paint work. Knowing this is a Certified Pre Owned Mercedes Benz one would think it to be flawless, after all it has been through a 167 point checklist from top to bottom, and if you go to MB website it will tell you that it covers everything from under the hood to every panel on the body. Nothing is left unchecked. Mr. Ron Miller then advises us that we need to have an independent inspection of the vehicle since he does not want to comment or mislead us anymore than he already has. Well isn't that what were paying for in a CPO car? An inspection of the highest level by MB of North America? I then asked for the general Manager to which he has not stopped all communication. Well I suppose so after being caught in 2-3 or maybe even 4 different lies or scams here. Mr. Ralph Mesa is the General Manager of Mercedes Benz of Delray but I have yet to hear from him. My guess is that Mr. Ron Miller is too afraid to go ask him to call us so I will be giving him a ring shortly. If that does not suffice I will find the principles of the Corporation and work my way up the ladder. DO NOT fall into their deception. Try and find another MB dealer to deal with if you can. Or many take a good attorney with you?

Rosie

Dec 5, 2015

Great Delivery Specialist. What a great idea!! We were treated with friendly and efficient service-even a good price.

Rochelle Goldfinger

Dec 4, 2015

One was very pleasant and very respectful to me he answered all my questions and took the time I needed it was very pleasant

Alena Kuneff

Dec 3, 2015

Juan was very helpful and professional! Great service! Excellent experience!

MBHarris

Dec 2, 2015

Thankful to be a snowbird now that I used the Delray dealership! I could not get a call back for my 40K service and new tires at home (Ft. Washington, PA.) Not for several months! So I waited to have my service done down here. When you know you're going to be spending a few thousand dollars for a service call, it would be awesome if your dealership acted like they valued you; my NEW Service Advisor, JONAH RATU, treated me with respect and made sure I was aware of the possible repairs, etc... without acting pompous or like I was taking too much of his time. Mercedes of Delray DESERVES my business!

RP

Dec 2, 2015

Pleasant helpful and a positive buying experience with this dealership

Jim

Nov 30, 2015

It was a Friendly lease of new car after turning in previous leased car. Treated us as a valued customer and hope to continue business with us. We enjoyed the whole process of turning in one car and getting a new car. Will continue to do business here

Philip Johns

Nov 29, 2015

Ron Miller was thoughtful and experienced while buy my new 2016 Mercedes-Benz CLA250. Anyone who was buying a new car, I would suggest purchasing from Ron Miller at Mercedes-Benz of Delray. Great team.

Logo1948

Nov 28, 2015

Easiest purchase of a car I've ever had...very professional and no hassle

Marie T.

Nov 28, 2015

My experience at Mercedes of Delray is always wonderful. My salesman Joe Taylor is the best.and I would rate everything a 10.

Alan Markfield

Nov 27, 2015

Imagine writing a 5 star review for a car dealership! Yes, shocks me too! But such was my experience when I leased my new 2016 Mercedes from M-B of Delray. Three people I feel great about recommending to future shoppers: Manager Harry Sugarman who truly treats customers like he treats family. Everyone says they do. He really does. Salesman Ron Miller, who puts the "P" in patience and never tired of answering my zillion questions. He even made the paperwork blizzard easy to navigate. And for true fun there is the amazing Kirk. After you've bought the car, signed all the forms, and they give you the keys, it's Kirk's job to sit in the car with you and explain how everything works. There is a mind-numbing assortment of toots and whistles, knobs and bolts, dials and gadgets in my new Mercedes. It was nearly overwhelming. It's Kirk's job to tell you how it all works. And he does it all with such glee and enthusiasm that you find yourself falling in love with the car all over again. They should probably reverse the process and have Kirk be the first person you meet when you walk thru the door, and not the last. Oh yes, did I mention that this dealership also has a pretty cool restaurant on premises? I had a great chicken salad sandwich on a croissant as I completed all the paperwork. Yes, I had a pretty great day. Would I go back? You bet!

Juan Carlos

Nov 27, 2015

The process is very long and tiring. Too much paperwork

barbara schaefer

Nov 23, 2015

buying a car is so often stressful. but dealing with mike luciano was such a pleasure! he answered all our questions, was extremely helpful and actually made buying the car fun! at no time did he put any pressure on us to make a decision. in fact, when we said we were going home to think about it he said that we should take all the time we needed. never had a car salesman say that before! mike did everything he could to give us a deal we were comfortable with. i will certainly recommend mike to anyone buying a mercedes! thanks for your outstanding customer service!!

Ekmel Tahaoglu

Nov 23, 2015

I am a 75 yrs old car lover an purchased more than 30 cars in my life time. Based on my past experiences dealing with a salesman;Alan Davidofsky is one of the best salesman. He's been very patient, calm, consciences and genuine person. I went to see him with the referral of a good friend of mine (Dr. H. Bekirov) who purchased a car from him about 5 months ago. I was not regret that Idid listen his recommendation. Regarding to dealership I really don't have any idea and yet to be seen and I'll see in my future service experience. David, thank you again, Mel

Mel Taha

Nov 23, 2015

I am a 75 yrs old car lover an purchased more than 30 cars in my life time. Based on my past experiences dealing with a salesman;Alan Davidofsky is one of the best salesman. He's been very patient, calm, consciences and genuine person. I went to see him with the referral of a good friend of mine (Dr. H. Bekirov) who purchased a car from him about 5 months ago. I was not regret that Idid listen his recommendation. Regarding to dealership I really don't have any idea and yet to be seen and I'll see in my future service experience.David, thank you again,Mel

Jerry s

Nov 20, 2015

Excellent service and attitude. The car is excellent to begin with. So service must match.

mn

Nov 20, 2015

Took two cars as a trade for a 550SL.Excellent trade in values.Easy to deal with reps.A very pleasant experience.

Mxnick36

Nov 19, 2015

Joseph pellingrino and all the other staff went above and beyond for us! It made purchasing a vehicle a great experience that you won't get at any other dealership!!!

Marlyn Stiles

Nov 18, 2015

Operational explanation could have been better; CD player does n0t work;/were told that Bluetooth is not compatable (although the same phone works fine in my other car a 2015) / soft top very faded/ clock not set ( is now) // very complicated garage door setup

Barry Evans

Nov 16, 2015

I bought my car sight unseen through Joe Taylor. He made every effort to describe the car in detail and I have not been disappointed. This was my second purchase from Delray Mercedes. I will be back, I'm sure. Kevin in finance was also extremely helpful beyond the call of his position. I was amazed at the level of care from both.Thanks so much. I couldn't be happier.

Carol Ketover

Nov 16, 2015

A class act! The staff and facilities are tops. Will be looking for another MB very soon.

Lea Anderson

Nov 15, 2015

Overcharged me thousands over the TMV of the car. Bbe careful when buying a car there.

Monte Kalman

Nov 15, 2015

Your facilities are above board. service by all was better than expected. I would highly recommend Delray location to all.

Rick R.

Nov 10, 2015

I had a great experience. Dawn Dallin was my salesperson-she was friendly, helpful, listened to my needs and helped me get a great deal. She has also been helpful since I nought the car. Kevin Henry in finance was also great, explaining my options, and helping me get in the car. Overall, a great place to buy a car. I bought a GLK 350 and love the car. I've also taken it in to get it washed after a long trip, and they were great.

Ron

Nov 10, 2015

Just purchased a 2016 Mercedes SL400 from Mercedes of Delray and found the experience to be extremely satisfying. Not only was I able to take a test drive, but Larry and Dawn were able to locate the model, color and options that I wanted the same day. The whole buying experience was beyond my expectations.

Kunninrick

Nov 10, 2015

I had a great experience. Dawn Dallin was my salesperson-she was friendly, helpful, listened to my needs and helped me get a great deal. She has also been helpful since I nought the car. Kevin Henry in finance was also great, explaining my options, and helping me get in the car. Overall, a great place to buy a car.I bought a GLK 350 and love the car. I've also taken it in to get it washed after a long trip, and they were great.

RunnerLB

Nov 6, 2015

Should not have to bring car in 2 days after purchase due to Engine Light and Fuel Cap lights coming on.

Boki

Oct 28, 2015

Great Customer Service for great quality cars! Everything went as smoothly as possible. Ask for Joseph Pellegrino, he will help you with anything you need!

Boki

Oct 28, 2015

Great Customer Service for great quality cars! Everything went as smoothly as possible. Ask for Joseph Pellegrino, he will help you with anything you need!

Elizabeth R. Lankford-Levin

Oct 22, 2015

I love my new GLA250. I have purchased many cars and this was the best buying experience ever! I knew what I wanted and David Golib made it happen! I'll be a Mercedes Benz customer at DelRay for a very long time! Thank you for being a great dealership!

John mccann

Oct 20, 2015

Michael Luciano is an incredible salesperson, caring, sensitive and highly knowledgable .

Kelly

Oct 20, 2015

This was the easiest car purchase ever. Joseph Pellegrino was a pleasure to work with and was extremely patient. I was an indecisive buyer and he worked with me over a period of three weeks. When all is said and done, I am extremely happy with the dealership, the service provided by Joseph and my new C300 Sport. Many thanks!

Kelly

Oct 20, 2015

This was the easiest car purchase ever. Joseph Pellegrino was a pleasure to work with and was extremely patient. I was an indecisive buyer and he worked with me over a period of three weeks. When all is said and done, I am extremely happy with the dealership, the service provided by Joseph and my new C300 Sport. Many thanks!

Pben

Oct 16, 2015

Just purchased a new S550 from Mercedes Benz of Delray. From the first time walking in the door Joseph Pellegrino provided superior customer service. Joe was very knowledgable and helpful throughout the entire process which played a large factor when deciding to give him the business. I would highly recommend going in to visit Joe at Mercedes Benz of Delray if your looking to buy a new car. He will make it happen!

Pben

Oct 16, 2015

Just purchased a new S550 from Mercedes Benz of Delray. From the first time walking in the door Joseph Pellegrino provided superior customer service. Joe was very knowledgable and helpful throughout the entire process which played a large factor when deciding to give him the business. I would highly recommend going in to visit Joe at Mercedes Benz of Delray if your looking to buy a new car. He will make it happen!

spaba

Oct 14, 2015

On June 2015 I bought a Mercedez Benz CLA45 AMG. After about a week of having the car a check engine light was on, took the car to the dealer and after a couple of days they dealer told me the problem was fix and it was only a bad sensor. After another couple of weeks the check engine light was on again; took the car to the dealer and after about a week of having the car I was informed that the 4 fuel injectors had to be change. Car was good for about 3 weeks, after that once again check engine light went on; took the car to the dealer one more time and this time is was the fuel pump that was replaced. I express to the dealer I was very unhappy with the situation, after going back and forth with the dealer about the situation they told me I had to open a complain with Mercedes Benz USA by calling a 1-800 number. I did that and after and received a call from a MB regional manager that told me they review my complain and we're not able to assist me with my problem and explain me that if I wanted to get something done further I shall get legal conseling because they were very firm on their position. After all this I decided to move the page and get rid of the car, I purchase a BMW, which I had always have for many years and never had a problem with. This whole nigthmare cost me 30 thousand dollars.

Andrew

Oct 13, 2015

Great Experience. Warren Dworkin was an awesome salesman. He was no pressure and very knowledgeable. The sales staff were very accommodating.

Stephan J.

Oct 13, 2015

JP at the Mercedes Benz of Delray was phenomenal. Sharp, knowledgeable salesman with a "can-do" attitude.

Stephan J

Oct 12, 2015

JP at the Mercedes Benz Delray was phenomenal. Sharp, knowledgeable salesman with a "can-do" attitude!

bacperez

Oct 12, 2015

I came to Mercedes Benz of Delray after shopping around for a BMW that I had in sight for some time, I consider my self an educated shopper and as such, I do my research. I have to say that I shopped around and test drove cars from at least six different dealerships. Every dealership that I visited could have had my business. I came to Mercedes Benz of Delray after having some very negative experiences at the other places. I emailed the dealership and was told someone would follow up with me. I can not thank Joe Pellegrino enough!! I explained my situation to him - gave him the specifics and explained my challenges. After visiting numerous dealerships and driving in some instances over an hour and a half to scope potential purchases, all to result in negative experiences- either because of the staff, the haggling or in general what other businesses consider passes for acceptable customer service. My man Joe set up an appointment with me- it was probably the last appointment of his day and kept him after hours, -thanks Joe! :)- Upon my arrival he was prepared to handle my situation, told me exactly what to expect and gave me a clear scope of what I needed to do to close and make this deal happen! As he promised- he delivered! And the transaction could not have flowed more smoothly! He was attentive, communicative and kept me appraised of every aspect of the transaction every step of the way! After seating down with him for just about 30 - 45 mins, he put the transaction together, got me approved and we closed the deal! The next day as promised, I took delivery of the exact car that I wanted and drove home one hundred percent a satisfied customer! In Short! If you want to avoid all the hassle and haggling that is notorious with car shopping! Visit Joe Pellegrino at Mercedes of Delray! Thanks again brother! You definitely have my return business as well as anyone I can refer to you!

Stephan J.

Oct 12, 2015

JP at the Mercedes Benz of Delray was phenomenal. Sharp knowledgeable salesman with a "can-do" attitude! I would recommend him to anyone in the market for a new vehicle!

Pilar

Oct 11, 2015

Great service. Great Prices!I would recommend this dealer to my friends.Howard was great!

Joan

Oct 10, 2015

This is one of my best experience buying a car. No pressure and professional service. Would I recommend?...Absolutely!

Laura

Oct 10, 2015

Wonderful all my friends go there so I tried it and loved it

Beth

Oct 8, 2015

Mercedes, beautiful car, beautiful showroom, extremely attentive staff

gavin crescenzo

Oct 8, 2015

This was the best car experience I've had in 15 years.. Working with Alan Davidofsky, VIP Manager was a complete joy.. I felt more like he was a consultant, advising us on every particular detail of our needs, the vehicles and the process itself.. My wife came up from Miami per a recommendation from a friend who had gone to multiple MB dealers before working with Alan. The drive up was worth every minute. In an industry where everyone is a "salesman" and there is far too much bad mouthing of other brands or even dealerships, Alan was extremely informative, honest, never hard selling anything, and quite frankly just made this a super awesome and fun experience that made us feel so comfortable throughout the process and every day since having our new C300 Sport. I would highly recommend Mercedes-Benz of Delray, and more importantly working with Alan Davidofsky if you need a new Mercedes, it was beyond a joy. Gavin

York

Oct 6, 2015

Enjoyable, everyone was eager to help, a near by customer bought everyone in the place pizza, as we sat to do all the paperwork.

Stephen Laz

Oct 5, 2015

We took delivery of our new GLE on Saturday from Mercedes Benz of Delray. Ron Miller was our primary contact there and is true a true asset for MB of Delray. It was , as always, a pleasure working with him. This is the sixth Mercedes we have leased (the second with Ron) and he is by far the most pleasant and professional sales consultant we have dealt with (and that includes the other cars we have owned BMW and Porsche). If you're in the market for a Mercedes and want an awesome sales experience - go to Mercedes Benz of Delray and ask for Ron.

Brother Jerry

Oct 4, 2015

Great salesman Ron Miller knows how to make car buying a pleasure.

mike mcphillips

Oct 3, 2015

was shopping for a used luxury vehicle and had looked at several others but once we spent time in this dealership we knew it was the right place to do business. Mardy,our salesperson, was very knowledgable and eager to help us decide on a car. She made the experience a pleasure

Bernard Embden

Sep 30, 2015

The salesperson Joseph Taylor knowledgeable and made our visit pleasant. I would not hesitate to recommend the deanship

Joe C.

Sep 26, 2015

My wife received exceptional treatment from John Stefaniw during the purchase process at the dealership. A first class operation. Our second new Mercedes purchase from Delray MB.

JenellE

Sep 24, 2015

It was an exceptional experience from the front door of the dealership to the driver side door of my new car. Norris was so professional, PATIENT, and informative throughout the entire process, even when I kept him there an hour and a half past closing time! He was knowledgeable, thorough and clearly knows how to match his customers personality profiles to meet their needs while ensuring that they are educated and informed when making decisions. The only downfall is that I may be ruined for life. I walked into another dealership (not Mercedes) and stood around looking and waiting to be helped. When nobody came I went in search of coffee and found a machine, but alas . . . it was broken! When somebody finally did come they weren't very nice and acted like I was interrupting their day just by being there. It was so awful that when we were out in the parking lot and he looked at me and said, "So, you see anything you like?" I just looked at him and said, "I'm sorry, you lost me at the broken coffee machine. I have to go." So again, thank you Mercedes, and please forward my thanks to Norris, about 4 different people named Joe, also Lori, Sarah, Curt (Kurt?), and also the gentleman who signed all the papers with me at the very end because they were all so friendly and helpful!

JenellE

Sep 24, 2015

It was an exceptional experience from the front door of the dealership to the driver side door of my new car. Norris was so professional, PATIENT, and informative throughout the entire process, even when I kept him there an hour and a half past closing time! He was knowledgeable, thorough and clearly knows how to match his customers personality profiles to meet their needs while ensuring that they are educated and informed when making decisions. The only downfall is that I may be ruined for life. I walked into another dealership (not Mercedes) and stood around looking and waiting to be helped. When nobody came I went in search of coffee and found a machine, but alas . . . it was broken! When somebody finally did come they weren't very nice and acted like I was interrupting their day just by being there. It was so awful that when we were out in the parking lot and he looked at me and said, "So, you see anything you like?" I just looked at him and said, "I'm sorry, you lost me at the broken coffee machine. I have to go." So again, thank you Mercedes, and please forward my thanks to Norris, about 4 different people named Joe, also Lori, Sarah, Curt (Kurt?), and also the gentleman who signed all the papers with me at the very end because they were all so friendly and helpful!

Debbie

Sep 22, 2015

Bought my second car at Delray Mercedes. Highly recommend this dealership.My salesman John S was very professional and knowledgeable about the car that I wanted to purchase. The process from start to finish was a pleasure!

Larry and Sandy Cooper

Sep 19, 2015

Our entire experience from the start: from Ralph Messer, your GM, to Lisa Guarini who kept us informed of progress, to our coming in to see John Bradley the day we ordered our vehicle, to Michael Luciano, who made the process go smoothly the day before, and the delivery day, along with the gentleman who took our payment, and last but NOT least Keirstin, who helped us with the electronics (and promised to answer ANY questions if we needed), before we pulled our beautiful vehicle out of the delivery bay,for a successful purchase of our new car. We hope to now enjoy it.WE SINCERELY THANK YOU, LARRY AND SANDY COOPER

mike

Sep 19, 2015

#This is a great dealership, they return calls of enquiries immediately and all vehicle listings are very detailed,

Mike B

Sep 8, 2015

I had a problem with my 2014 ML 350D. After several tries to repair it, they assisted me in getting Mercedes to buy the car back and order a new 2016. They were very helpful both the service department and the sales department.

Dolores Van Bourgondien

Sep 2, 2015

Omg I'm so in Love with my Mercedes GLK 350 - what a fabulous experience buying my car fromMercedes Benz - Delray you guys are the best - thank you so much to Sophia, Howard, David and Chris for your truly professional, courteous, friendly service ! Can't say enough good things about you Thank you so much- Dolores Van Bourgondien

Fred D.

Aug 31, 2015

Ron Miller the salesman was very helpful and professional. He knew his product and we came to an agreement quickly much to my suprise. Would recomend anytime.

Justina - MB fan

Aug 31, 2015

I appreciated that I was able to make an appt. to pick up my car and they were ready for me with all the necessary paperwork, etc.

MSchnabel

Aug 28, 2015

Ben Shatkun is the perfect car salesman for me. Patient. Knows what I need in a Mercedes-Benz better than I do. As helpful as he can possibly be.The rest of the team, and this is a team, deserves kudos as well. Sophia Baldino. Kirsten Hinzman. David Rhy. I am happy these people are in my court.

Anthony

Aug 24, 2015

I found car online. I purchased over phone.. Chris was my salesman. I scored a mint SS camaro .at a great price

Shay Mayron

Aug 14, 2015

Very helpful and accommodating. I was in another dealership and they were lousy. This dealership sealed the deal.

BarbaraC

Aug 12, 2015

John Stefaniw was great to deal with. He was professional, polite and courteous throughout the process and guided us every step of the way.

BarbaraC

Aug 12, 2015

John Stefaniw was great to deal with. He was professional, polite and courteous throughout the buying process and guided us every step of the way.

Marcelo Occhionero

Aug 3, 2015

Everything was very good.Benjamin Shatkun gave me very good service and excellent Follow up.

jeremyB

Jul 26, 2015

Easy purchase. inquired about the car online and got a call back quickly from John Stefaniw. We test drove a few cars and picked out which one we wanted. From there it was an easy transaction.

C. Pena

Jul 23, 2015

I've never had such an enjoyable and relaxing car buying experience till now, Mardy, was great to work with. She really new the difference between one car and another. The whole team at Mercedes of Delray were great.

mike chamikles

Jul 15, 2015

Love Mercedes Delray and Joe Tayler. Buying the car was enjoyable

Louise Likes Cars

Jul 5, 2015

The staff at Mercedes Benz of Delray is fantastic !! They are knowledgeable, friendly and helpful -- a wonderful dealership!!

JoergZ

Jul 1, 2015

I was looking for a clean used SUV. Found a car that met most of my requirements ata decent price. Trade in value for my old car was acceptable. Paperwork took lessthan an hour.

Julian

Jun 23, 2015

The best Mercedes dealer in South Florida to deal with.

Huston

Jun 22, 2015

I inquired about a car on cars.com and within 24 hours I received a call from Talbot Summers. He answered my questions, asked great qualifying questions and addressed all of my concerns. After speaking with Mr Summers on several occasions, I felt confident enough to travel 500 miles by bus to Del Ray to purchase my new S550 that I absolutely Love. Great Job Mr Summers and Del Ray Mercedes for the total experience.Huston

KagerSC

Jun 20, 2015

John Stefaniw was wonderful to work with because he listens to the customer's needs, is very patient and considerate. We had a great experience at Mercedes Benz of Delray!

TTC

Jun 20, 2015

My husband and I enjoyed working with John Stefaniw recently when we purchased a gently used 2011 BMW 335i convertible from Mercedes-Benz of Delray. John was very easy going, quick to respond to questions or requests, and low pressure as far as sales. He clearly wants his customers to be happy and does everything he can to accommodate throughout the buying process. We are very picky buyers who like to thoroughly research and test drive before we buy, and John was patient with us which we appreciated very much. We would happily work with him again on a future purchase and will recommend him to friends.

Jayaram Polavarapu

Jun 9, 2015

One of the best car buying and leasing experience. Louis Green was very professional.

Courtney

Jun 7, 2015

I am 100% satisfied with the service I received from Mercedes of Delray Beach. I had the luxury of working with Mardy Guirlande who was the BEST. She was friendly, fun and knowledgable. She assisted me in making a very tough decision of whether to lease or buy and was patient with me while I made my decision. If you are going to stop in I highly suggest asking to work with her! She has followed up with me since my purchase and took great care of me every step of the way. I am so happy with my decision and recommend Mardy and Mercedes Benz of Delray.

Michael Leemhuis

May 30, 2015

Ben thanks you for a great experience ... thanks as well to John and Ralph!!! Outstanding ... the way everyone should buy a car.

Dissatisfied customer

May 19, 2015

I have been getting the run around regarding a repair for a vehicle I recently purchased. Brought it to them as scheduled for the repair which was a part of my buying deal I might add, and they still did not fix it. It is for a seat repair and from the looks of it, I can't tell that they even went inside to really consider what they can do. Now all I am getting is call me. then I get.....I am waiting on a call from the repair man. Buyers B ware when it comes to your repair to get a sale.

Carol Hayduk

Apr 19, 2015

Mike Luciano as well as the dealerships general manager were excellent to do business with

Don T

Mar 18, 2015

Ron Miller was a pleasure to deal with. This was the 3rd consecutive time we leased through Ron and he made the process as easy as possible. He is very knowledgeable and well organized.

Andrew Varga

Mar 3, 2015

Trisha Devine and Joe Taylor were AWESOME! They made the experience very easy and stress free. I love the car I purchased and will definitely purchase again from Mercedes Delray at the end of my 36 month lease.

Dan and Suzie Byler

Mar 3, 2015

Buying our first Mercedes was a five star experience! Our sales person, David Golob, was friendly, professional , knowledgeable, and answered all our questions promptly and correctly. We had been to several Benz dealerships over the past two years looking for our dream car. David Golob was extremely instrumental in finding the perfect car for us. Our sincere thanks to David and the entire team at Mercedes-Benz of Delray!

Robert M Smiley

Mar 3, 2015

They made my rollover easy and fast,. They gad the color and body style I Wanted and the car was available the next day

Saul R.

Mar 3, 2015

This is my second used car form them and, after several experience with new, CPO's and used Mercedes Benz from different Dealers, Delray Mercedes is the best option for you here in South Florida...Thanks Michael Mueller and Ron Miller!!!

Sasha & David

Mar 2, 2015

We just bought our first Mercedes Benz today and we are over the moon! Our rep, Talbott made it all possible. His friendly demeanor, knowledge base about his inventory, and motivation to get us the best possible price, made this shopping experience a most memorable one. (Not to mention the swift processing which exceeded my expectation, we were in and out in a reasonable amount of time.) The service was top shelf, and we are happy to be a part of the Mercedes family!!

KEN S

Feb 27, 2015

Jonathan Martin WAS THE SALESMAN WHO HELPED US. WE FIRST CALLED ABOUT THE VEHICLE. JONATHON DECRIBED THE VEHICLES CONDITION EXACTLY. WE DID NOT WANT ANY SURPRISES SINCE WE LIVED TWO HOURS AWAY. I SENT MY WIFE TO CHECK OUT THE CAR. MISTAKE? ANY OTHER DEALERSHIP OR SALESMAN MAYBE BUT NOT THIS ONE. MY WIFE WAS TREATED LIKE ROYALTY AND NEVER FELT LIKE SHE WAS BEING LIED TO OR TAKEN ADVANTAGE OF BECAUSE SHE WAS A WOMAN. THE VEHICLE EXCEEDED OUR EXPECTATIONS. SOPHIA IN FINANCE WORKED EXTREMELY HARD AND GOT US A FINANCE RATE THAT WAS WELL BELOW OUR EXPECTAIONS. AWESOME JOB JONATHON, THANKS FOR THE GREAT SERVICE!!!

sarah

Feb 26, 2015

i had a very pleasant experience buying my new car.

SharpWitBrit

Feb 25, 2015

The service department at this particular Mercedes dealership is a 'comedy of errors'. After my initial visit for a routine oil change, and installation of an auxiliary battery, the low level of the technicians this dealership uses was self evident...I won't go into the tech forgetting to replace the oil cap and oil spurted over the engine block, that was reason enough to send up red flags that this dealership pays no attention to it's customers cars.After the botched up oil change, and new battery, I was told by Jennifer and Brian (service advisors/manager) that the car's 'rear differential was leaking', that the 'axle center housing seals (both rear) needed to be replaced ASAP, and I was specifically told that if I drove more than 200 miles a day that it was advised to have the work performed ($1,600 job). I was also told that the rear tires both needed to be replaced. Unbeknown to the Delray dealership, this major oil repair had just been performed by Palm Beach Mercedes. As you can imagine I was up in arms, as I knew I was being 'SCAMMED'. I took the car to Palm Beach Mercedes, five technicians, and managers, and myself saw that the 'rear differential' was NOT leaking whatsoever, it was bone dry. Palm Beach kept the car overnight, drove it around, put it back on the lift, removed the oil pane, etc and there was NO oil leak!Delray Mercedes is the type of dealership that gives the car industry a bad name. It was clear that the tech at Delray Mercedes thought he could get away with saying there was an oil leak...he and the dealership were sorely mistaken.Also Delray Mercedes did a detail of my car, they scuffed up my steering wheel, and forgot to put back the cars plastic cups holders in the middle console. In fairness, they did send out a mobile unit to repair my steering wheel (work being performed as I write this), but I still have no cup holders.I took my car to Goodyear Tires, I was informed that one rear tire had a little worn trend, but the other one was in perfect condition.All, in all, this dealership is not to be trusted. I'm glad an additional 'survey' has come to my email so I can just as accurately comment on my experience, and warn other Mercedes car owners to stay well clear of this dealership.As a side note: I was told by Brian Fitzgerald at Delray Mercedes that the tech that 'serviced' my car and said there was an oil leak was trained in Germany, and is his top tech, and that he left Palm Beach Mercedes because that dealership was bad. The truth is that Palm Beach fired him!Palm Beach Mercedes said they were going to call Delray Mercedes and have the tech come and show them where this elusive oil leak was, but they knew Delray would decline...because they knew, and know there is NO OIL LEAK!!

Jeffrey Garvin

Feb 24, 2015

Rick Alvino is a stand up guy,one of the best salesman i ever came across.H e made the whole buying process go smooth as possible and i highly recommend asking for him at this particular dealership.The most important thing to me is customer service, he called to thank me,ask if i had any questions regarding my car.

Alice

Feb 19, 2015

David was attentive, patient and extremely helpful finding the right car for my requirements. He facilitated the purchase experience to a mutual satisfaction. And I love my MB C300W4!!!

SharpWitBrit

Feb 18, 2015

..."Das Beste oder nichts" ("The best or nothing"). does NOT apply to Mercedes-Benz of Delray!Luxury automobiles, deserve a high standard of mechanics...Mercedes-Benz of Delray fails to deliver for the most mundane service on my car.$177.00 for an oil change? and their amateur mechanics forgot to put the oil cap back on!! How ridiculous, and inexcusable. Waste of my time, with the car defiantly NOT driving the same since the oil spewed all over the engine. I should never have stopped into this dealership. The dealership was very nonchalant about the incident.I've taken great care to preserve my 2006 CLS 500, it's immaculate...the last thing I need is a Mercedes dealership handling my car the way this 'garage' did! This was an oil change, imagine if the car needed 'serious' work performed on it.I shall be looking for a Mercedes-Benz dealership that adheres truly to the standards of there brand, and withholds the worth ethic it's founders desired from inception back in 1926....MERCEDES-BENZ of DELRAY fails the customer on many levels!!

Robert S

Feb 17, 2015

Just received my E63S AMG Wagon. Had it shipped to NJ from FL since MB of Delray Beach is where I got the best price and the best service. Special thanks to Mike M, Joe T and Sophia. Already referred a few friends to them. This is my 3rd Mercedes and so far this has been the best and the easiest purchasing experience.

Anthony Pryor

Feb 13, 2015

The best dealer I have ever work with from the GM to the services Manage

Abinum

Feb 10, 2015

WAS A PLEASURE TO MAKE A DEAL WITH, VERY PROFESSIONAL PEOPLE AND DIDN'T GIVE UP TILL FIND RIGHT ONE TO US.

Samuel Moel

Feb 10, 2015

Excellent service was superb. I recommend Alan Davidoff to anyone looking to purchase a vehicle

Christina and Phillip

Feb 9, 2015

Matt was very honest and hard working. He did his absolute best to make all angles of the deal work. We walked away with two cars and we are very happy with the service we received. Matt and the rest of the Mercedes dealership at Delray are committed to customer satisfaction.

the shugg

Feb 4, 2015

I had a great experience buying my new Mercedes from my salesman Howard Bernstein. gave me a great price. everybody at the dealer was real organized and professional.I would definitely go back and buy another car from them...

Jason Hebert

Feb 3, 2015

Smooth out of state transaction and the car was in excellent condition

Luis B

Feb 3, 2015

Outstanding service, hassle free and premium service

Donovan Wells

Jan 29, 2015

I was looking for the ML350 Black/Black in December 2014 to give to my wife for Christmas. I found the perfect car on line at Deerfield Beach Mercedes-Benz in Florida and Ron Shane was my salesman. The only thing I can say is that the experience was informative, quick, friendly, thorough and pleasant. Not only was the service above my expectations but they gave me a huge bow to put on the hood. My wife was elated and brought to tears and I thank Ron and Mercedes-Benz of Delray Beach, FL.

Paola arrechea

Jan 22, 2015

I was very pleased with costumer service, how professional they were at all times, there was no pressure always looking out for my benefit. It's an excellent place and the employees very friendly.

Rene Maldonado

Jan 22, 2015

Very happy and satisfied with my new 2015 Mercedes C300. I chose Mercedes-Benz of Delray because their staff is very friendly and helpful. Mathew Garcia definitely stands out from the rest because of his professionalism. I can't thank him enough for everything he did and for going out of his way to make sure i was 100% satisfied with my purchase. I will be buying another Mercedes from Mathew for sure!

Billl

Jan 20, 2015

a great dealershipknows how to service clientspurchased 4 cars from them

Dustin

Jan 16, 2015

The entire sales process was enjoyable. Benjamin Shatkun and Ron Shane took extremely good care of me. They were honest, fair, friendly, and patient. There wasn't anything I could have asked to be different. I would highly recommend the dealership as a whole and these two salesmen specifically. Thanks!

John Estephan

Jan 16, 2015

My sales representative was Alan Davidofsky.Overall I found the staff to be pleasant people,Its a busy place clearly successful.Professional people. My experience was good. the only thing I could ask for insofar as improvements would be that they were a bit more knowledgeable about the paper work to ship cars to counties outside of the USA.The paper work which I could have easily signed while I was at the dealer would have saved 2 weeks by not having to Fed Ex papers back and forth.Now that we have had that experience I do believe this will not be a problem for my next purchase and I would certainly buy from Mercedes Benz of Delray Beach again and hopefully soon.Thank you Alan

John Kubica

Jan 14, 2015

We ordered our wagion via phone and internet from connecticut. Mike mueller structured the otder exactly. Took delivery in delray at mercedes. Ron miller was our agent, and delivered the car seamlessly, tothe exact terms set.The wagon is perfect, as was the service. Third mercedes wagon we bought in 15 years, so we expected this very good procesd. Jack k.

pamgs

Jan 14, 2015

Our salesperson was outstanding----knowledgable, professional and easy to work with.

Norma Weiss

Jan 12, 2015

Alan Davidofsky my salesman was wonderful ,in helping me pick the right car for me and getting me a very good deal for the lease of my car.I have been back several times for questions and have always been helped.

Elvira Garcia

Jan 7, 2015

It was an excellent experience to lease the new 2015 E350 MB

Rej

Jan 1, 2015

Yes , Mercedes brand name are there!! Just the mame !! Not this dealers !! So bad !! They are very luky to have this brand name !! Hope Mercedes corporation will put pressure on this bad dealer Rej

shaher

Dec 27, 2014

I was looking to purchase for almost 6 months and loved the deal I got the best deal for the best car.Thanks

jscross

Dec 26, 2014

very positive experience great to buy there,would definitly recommend them

BugsOU73

Dec 25, 2014

Second vehicle leased from dealership. All staff is extrememly friendly and helpful whether buying or servicing vehicle.

Paul Miller

Dec 25, 2014

Carol and I could not be happier. Warren Dworkin was terrific, everything was fully explained and we love our new S550.

Dolores Newman

Dec 24, 2014

Terrific buying experience. Salesman very professional, knowledgeable, helpful, and a very nice person to deal with.

GiaG

Dec 24, 2014

The purchase process was a little difficult due to it being shipped internationally but that is understandable; otherwise everything went smoothly and the staff a great!

AK

Dec 19, 2014

My new Mercedes is the best I've ever owned in the past 30 years.

Mike Editor

Dec 19, 2014

Great experience. 5-star dealership, very professional. What a dealership should be.

SBL

Dec 14, 2014

Purchased SL550. Honest and straight sales agent (Ron Shane). Spent a lot of time with us to explain details of car. I would only deal with him in the future and not sales manager or anyone else.

rich

Dec 12, 2014

horrible experience from the sales point to the financing and title dept

christine c.

Dec 11, 2014

This was the second MB Dealership I went to. This was The Best! Delray Beach! Benjamin Shatkun took the time to have me Test Drive Four Cars and explain each one in Detail. He took his time in telling me how each model worked and the difference and helped me make my choice. It was great fun. I so enjoyed the ride of really driving home with the car that I felt comfortable in. Ben helped me decide which one would be for me. An amazing experience in buying a car. I will always be buying my car from Ben in the future. No Pressure at all. Just a lot of fun would Love one of each car! Fantastic Drive!!! Thanks Ben.

Dr Salado

Dec 8, 2014

After I visited a couple of dealerships looking for a GL 550 2015, we went to Mercedes Benz of Delray 43 miles from home following a friend's recommendation, boy he was right! It was the best car buying experience of my life! We (my wife and I) were greeted at the front desk by a very elegant and pretty lady who got up from her chair and walked to us, she called The new vehicle sales manager Mr John Bradley who came out in person to welcome us to the dealership and took his time to find all the information we requested, while we were sitting at the cafeteria sipping on a cup of fresh brewed coffee. When they found the car I had in mind, a very knowledgeable sales person Mr Matt Garcia walked us thru the whole process of driving the vehicle and choosing what we wanted and needed. Every little secret of the new car was revealed by Matt who also took the time after the lease process was finished to literally trained us in all the whistles and gadgets of the new car so we may have a safe drive heading back home. To top off the experience The General Manager Mr Ralph Mesa introduced himself and sat down with us for a very refreshing chat. Every one of them handed their respective business card, offered their help and asked us to call them for anything. We had among other cars, several Mercedes Benz and BMW's purchased at other places, but this visit at Mercedes Benz of Delray surpasses all our expectations. The place was spotless clean and very well illuminated, not crowded with parked cars inside the showroom, they have just a few hallmark cars as samples. Every person was very courteous, well mannered and elegantly attired. On our way out everyone approached us to congratulate us for the new purchase. Many other clients were obviously negotiating their deals but all seem very relaxed from our stand point. We were just another customer at the concessionary but we felt like the most important ones for them. We wanted to show our appreciation for a very professional staff. The Salado's, North Miami, FL.

Mike L

Dec 6, 2014

I recently purchased a car at Mercedes-Benz of Delray and had a great experience. We have visited other Mercedes dealerships in the area before and Mercedes-Benz of Delray was the best in the area. This is the second car I have purchased from this dealership. My sales person was Trisha Devine and she did a fantastic job answering all my questions and I felt the customer service was excellent. Working with Trisha provided a great environment to purchase the car and I did not feel pressured or stressed at all during the process. Trisha has excellent knowledge of the technology associated to the vehicle I purchased and took a lot of time to explain all of the features of the vehicle to me. Overall it was a great car buying experience and I recommend this dealership. If you want a great sales experience ask for Trisha to assist you.

irving

Nov 25, 2014

I had a fantastic experience leasing from Alan Davidofsky Professional, efficient and knowledgeable Great job!

John Frank and Anna Sanclement

Nov 25, 2014

A great experience from the time we ordered our vehicle until week took delivery of it. All information was upfront with no hidden issues. See Ron Miller for your next Mercedes.

Michelle S

Nov 25, 2014

I leased an E 350 from Delray and Alan Davidofsky He was great I highly recommend him He was very patient and knowledgeable I love my car Thanks Alan

Robert Kuras

Nov 25, 2014

Greatest car buying experience of my life! All due to the salesperson, David Golob. His warmth, caring and concern was only exceeded by his knowledge of his product. He made a possible stressful experience most palatable. His followups and concern, about our new vehicle, were above and beyond. we have come back, on two separate occasions, for HELP. David has been a pleasure. A showroom of David's would only be a positive !!!! Bob Kuras Boca Raton , Fl.

SharpWitBrit

Nov 25, 2014

Don't judge a book by it's cover!!! Someone should give this dealership pointers towards how to treat 'any' potential customer who walks in the door!Oblivious to the fact I was walking around there showroom the other day (albeit I was unshaven and in my flip flops...in my suit I would have been noticed!), not ONE salesperson approached me...38 minutes and counting twiddling my thumbs looking at floor models, and standing there like a statue ...I left in disgust!!

Jennifer J

Nov 18, 2014

Sorry for writing the review late, been busy for the last few weeks. Ron Miller helped me with this new car purchasing. Great service, all employees are very friendly. Love this car!

Morris

Nov 18, 2014

Our experience was wonderful. Our salesman, Juan Orozco, made the leasing experience a pleasure from beginning to end. The facilities at the dealership were perfect., Everyone involved was very courteous. We hAd an excellent experience overall.

Judi Hope

Nov 12, 2014

I would highly recommend Mercedes-Benz of Delray to anyone looking to purchase or lease a Mercedes. Everyone at the dealership makes you feel right at home from the moment you step foot in the door. It was an absolute pleasure to work with my salesman, Alan Davidofsky. He was quick to respond at all times, very accommodating as he kept the customer needs in mind and the dealership doesn't stop at the delivery. I would recommend him to any of my friends and family in the market for a new or used Mercedes. They make sure their customers are 100% satisfied on a consistent basis throughout your ownership of the car. I just drove out of the dealership in the car of my dreams and I could not have asked for a smoother process. It was very organized and everything was done on time and presented to me very well so it took a little amount of time before I was on the road.

Bob Judson

Nov 11, 2014

Great new car purchase experience. Mike Luciano made the experience easy and informative. He answered all of my questions and made sure I purchased exactly the car I wanted. Sophia Baldino made the closing experience the best it can be. The negotiation process was quick and fair. I got a very fair price that I am very happy with. I have purchased four cars from M-B of Delray and I can tell you the service department is really good too. The next car we buy will be from Mike and M-B of Delray. I strongly them to anyone.

Elizabeth from Ft. Lauderdale

Nov 6, 2014

Benjamin Shatkun made leasing a car a pleasurable experience. He guided me through until I found the perfect car that met my needs. He is an amazing person and advocate.

Beverly Anderson

Nov 5, 2014

Guirlande Mardy is pleasant, knowledgeable and helpful. The made the process simple and was there with us every step of the way. i will definetly recommend the dealership, Guirlande especially, to my friends and family who are in the market for a new car.

Snowbirdag

Nov 4, 2014

Our salesman, Juan Orozco, was wonderful. He was polite, well informed and answered all our questions. We were in excellent hands.

Jean Gaulin

Oct 29, 2014

It was a pleasure to deal with Ben Shatkun. He is very honest and knowledgeable. He really works for his client to ensure full satisfaction. That was my experience. The other people I dealt with were also very friendly, competent and customer responsive. I went to buy another Mercedes Wagon E350 and ended up buying a very nice Porsche Panamera. I highly recommend this dealership if you are interested in a Mercedes or another used car.

Isaac

Oct 21, 2014

My lease was pulled forward by Mercedes of Delray, and the entire process was done by Alan Davidofsky in such a professional, outstanding and customer first manner that I never experienced at a Dealer. I am not saying this to say it, but I had to make a change at the last moment, and David went out of his way, to make it happen. He went over and beyond the reasonable call of duty, and totally made it happen, always putting me first! Thanks Alan, you are one of kind!!!

Dave K

Oct 20, 2014

Simply the best, most professional dealership in all of South Florida ! Highly recommend salesman Christopher Plasencia !

Booby C

Oct 15, 2014

I went to Delray Mercedes to buy a used car Alan D made the whole process easy and even a little fun He has followed up every step of the way and I appreciate that He wasn't full of hot air like many of the others

Sharon H

Oct 15, 2014

Alan D sold us a great car and treated us with great professionalism and kindness Thank you

K.Blair

Oct 14, 2014

From the moment I walked in the door I found the experience of buying my first Mercedes Benz an exceptional one ! Cannot reccomend this dealership and my salesman David enough!!

Author

Oct 10, 2014

I leased E350 from MB Delray location. The person I contacted was Michael Mueller. He is extremely knowledgeable, professional and helpful. Finance department is also good.

franssen

Oct 8, 2014

Juan Orozco was our sales person. He was very patient with us as we were making our decision. The car was for my Wife. Juan was always focus on her to make sure she was happy. I am looking forward to my Lease ending so we may buy from Juan again.

ProfBWC

Oct 1, 2014

This was an exceptional and enjoyable experience in purchasing a vehicle. This dealership practices professional and caring customer communication. Mike Mueller is the ultimate in vehicle knowledge and an expert in matching the customer to the best deal to the perfect year and model automobile. I will be using Mercedes-Benz of Delray for my current and future vehicle service and purchase.

Teri and Tim

Oct 1, 2014

Dealt with Ron Miller on the phone, bought the car within 20 minutes, and had it shipped to the Dominican Republic . We are awaiting delivery hopefully one week from now. Ron made this new experience so easy. Thankyou Ron.

Jason

Sep 30, 2014

I purchased a used car (not a Mercedes) and had an excellent experience. I had done a lot of research and knew what I wanted and at what price. I came in and found all of the employees I interacted with to be very professional. No one tried to pretend they were my best friend or other chummy tactics I've dealt with at other dealerships. Rather, the experience was polite, well-paced, and well-explained without any sort of cutthroat atmosphere. It was much of what I'd expect from a place that sells high end vehicles, even though my used car was nothing of the sort. After my purchase I noticed a parking light bulb was out. The manager I worked with got me scheduled for service very quickly and at a time convenient for me. I can't speak for the experience of a buyer who is just browsing, as I showed up ready to purchase. If you know what you want and don't like games or pressure, I believe you'll have a good experience here.

B. Diamond

Sep 25, 2014

I had nothing but the best of experience in purchasing and having delivered my new 2015 ML 400. This dealership facility is exceptional.

Mike with top down

Sep 25, 2014

Love my car! Love my dealership! Love my salesperson, Mike Luciano! "Lucky" is often associated with the name Luciano. In this case, I am the lucky one. I couldn't be more pleased by the experience of leasing a car with Mercedes Benz of Delray. Mr. Luciano took me by the hand and walked me through the entire process. Equally as important, he gave me a price no one else could come close to. I can't wait for my wife to be ready to get a new car. Mike Luciano, here we come. If you are considering buying a Mercedes, Delray is the place to go. Guaranteed satisfaction.

Ty Cash

Sep 24, 2014

Could not have ask for a better purchase experience from MB of Delray

Ange Diogene

Sep 23, 2014

I recently purchased my very first luxury vehicle, a 2011 Mercedes Benz C300, from Mercedes-Benz of Delray Beach. And overall, I would rate the experience as Excellent. My salesman, Ron Miller, and the entire staff were quite friendly and knowledgeable. The entire process took only 3 hours. Very impressive! I must admit, I am very happy with my car choice as well as the overall experience. I would highly recommend going to Mercedes-Benz of Delray,they will defintely take care of you and you will hopefully leave as happy as I did.

Dave maxima Kennedy

Sep 19, 2014

I recently purchased a 2006 nissan maxima sl and the people at Delray Mercedes Benz dealership were so helpful,polite,and did their very best to make sure I was 110% satisfied w the car and their service. I would recommend purchasing a car at this dealership.

Jwitherill

Sep 16, 2014

Very fast, great deal, extremely easy buying process, great people skills from everyone!!!!!

Mr Porat

Sep 16, 2014

I bought an E Class from Alan at Mercedes Delray. I used to just use their service but I am a believer in his sales approach. Passive, Persuasive and Professional.

Vin

Sep 16, 2014

I bought a CPO from Alan D and Joe T. What a great team. They are very knowledgeable and very patient I would like to recommend them to anyone

Happy Customer September 2014

Sep 13, 2014

From the first contact with Chris Placencia , our buying/leasing experience at this dealership was no less than perfect! Clear offers were presented without hesitation or haggling from the start that fit our needs. We did not have to sit for endless hours in a dealership trying to make the best deal for us. Chris knows how to listen and respond with workable options so that we were make an informed decision quickly . He knows the market and the competition well so that his offers early on were very meaningful. We are internet savy so came to him with all our ducks in a row, competitive vehicle offers, and full knowledge of our possible choices. He tweaked our research and suggested just the right alternate vehicle that fit our needs. Finance people and sales managers are not too pushy and willing to also listen to fair negotiation offers for the great vehicles this dealership offers. We will be back for our next vehicle soon!

Mel D

Sep 10, 2014

I bought a Bentley online from this dealership and was treated great by Alan and David in Finance This was not an easy deal to set up but they worked very hard for me and continue to follow up with me great job

Brandon D

Sep 9, 2014

Worked with Juan and he provided excellent customer service throughout the sales process. He went out of his way to mediate the negotiations on pricing all the way through financing. He even bought my wife and I lunch. A+ experience.

Ira W

Sep 9, 2014

I had a very pleasant leasing experience with Alan Davidofsky at Mercedes Benz of Delray. When I asked why I should buy from him he said I want to make you a customer for life. Sold!!

Margo Hertz

Sep 3, 2014

We went to Delray Mercedes and was lucky enough to get Treshia Devine as our Sales Person. She was so helpful in helping us make a decision on what model we should get. We discussed with Treshia what we wanted Included in our lease and the price point which we were Comfortable with and she made it happen. We drove out that afternoon with a new car. Our experience with Delray Mercedes want 5 Star. Thanks Treshia

Scott997

Sep 3, 2014

I had an amazing experience with MB of Delray. From ordering my car to the delivery of it everything was perfect. Not only that my salesmen Michael Mueller kept in touch after the sale to answer questions that I had. I also got the car just how I wanted it and at a great price. This dealer treats you with class and does not play games.

Branka

Aug 28, 2014

We were looking for a used car for our daughter who is attending school. We looked at many dealer ships throughout South Florida and until we met Alan at Mercedes Benz of Delray we could not find the right car we would feel comfortable to purchase. Alan treated us as if we were buying the most expensive car they had and did not miss a beat from the time we arrived until we left. My husband and I are both Mercedes buyers and although we live several hours away our next purchase will be through Alan at Delray

scott1871

Aug 26, 2014

Today I leased a 2014 Mercedes E350 Sport from Michael and was completely satisfied with the experience. Michael is very knowledgeable about the cars he sells and is no pressure and low key in his style. He gets to the financial bottom line quickly and there are no games whatsoever. I have done countless Mercedes and BMW leases and Michael is at the top of the heap in customer service, knowledge and friendliness.The deal progressed from initial contact to delivery in one day. All negotiations were done by email. What a super professional and satisfying experience. If you are in the Boca/Delray area and want a straightforward Mercedes purchase or lease with no games or pressure tactics go straight to Michael. I am glad I did.

marilyn

Aug 14, 2014

How luck i was to have been given david golub as the person who aided me with a honest approach to lease my new Benz.I have been a Mercedes driver for over 25 years . In all those years this was easiest and most enjoyable.Thanks Delray mercedes and a special thanks to David Golub..................

JIM FROM MICHIGAN

Aug 12, 2014

I RECENTLY PURCHASED A 2012 ACADIA DENALI FROM MERCEDES BENZ OF DEL RAY BEACH FLA. IT WAS A QUALITY EXPERIENCE FROM START TO FINISH. THE VEHICLE WAS DELIVERED TO MY HOME IM MICHIGAN AND MY EXPECTATIONS WERE EXCEDED. BEAUTIFUL VEHICLE INSIDE AND OUT.THANKYOU FOR THE QUALITY EXPERIENCE.

Chris and Barbara H

Aug 4, 2014

Michael Mueller and Joseph Taylor went out of their way to make this a very pleasant experience. They accommodated our needs and made sure that everything proceeded smoothly and to our satisfaction. We would definitely consider future purchases from Mercedes-Benz of Delray before another dealership.

Ioan Victor Stoica

Jul 29, 2014

I was looking for a new car. The salesman, Mr. David Golob, was very helpful and did an excelent job. He explained to me everything I ask for in a very good manner and very polite. My new C 250 is beautiful and I am very happy. I will recommend this dealer and David Golob to all my friends. Thank you, Victor Stoica

SHOPPING DIVA

Jul 26, 2014

I ALWAYS HAVE THE VERY BEST EXPERIENCE AT MERCEDES OF DELRAY. I AM A PERSON WHO SHOPS AROUND BEFORE MAKING A DECISION TO GET THE BEST DEAL. I DIDN'T HAVE TO DO THIS AND THIS IS MY FOURTH MERCEDES AT THIS DEALERSHIP. MY SALES PERSON LINDA LONGACRE IS THE ULTIMATE PROFESSIONAL. SHE WOULDN'T LET ME LEAVE UNTIL SHE EXPLAINED EVERYTHING TO ME. THE SERVICE DEPARTMENT REALLY KNOWS THE CARS INSIDE AND OUT. IT IS A VERY CLEAN FACILITY AND I JUST LOVE THE FRESH CHOCOLATE CHIP COOKIES.

Femi Moito

Jul 23, 2014

I don't know what impressed me more; the fabulous Mercedes CLA 250 or how professional and helpful Ron Miller (my sales rep) was. I had to fly in from Houston to make the purchase and had been communicating with Ron before I came in. Ron was so helpful, the car was exactly as advertised, He had advised on every thing I needed to come along with and had scheduled an appointment before I came in. I was in and out of MB Delray in about 40 mins. Even when the car pick-up person didn't show up till 3 days later than scheduled to, Ron remained in touch. I really can't capture how professional and helpful Ron was.

shirleyc

Jul 17, 2014

I recently purchased a new Mercedes E 350. Chris from Mercedes Deray was the most helpful, most knowledgeable, salesperson I have ever dealt with in purchasing a new car. I would recommend this company to everyone i South Florida.

Ken-Jupiter

Jul 2, 2014

Mercedes Benz of Delray was the first and most comprehensive responder to an online request for lease costs. Made an appointment for office visit and a new car of my color selections was up front and ready to test drive when I arrived. After test driving the new E350 I spotted a 2-yr old E350 Cabriolet of just the perfect color combinations being parked on the showroom floor. They quickly moved a car and had this Certified used car back outside and ready to test drive in a jiffy. They made clear offers in writing for both the Lease deal and the Certified 2-yr old Cabriolet. I took the offers home, made a counter-offer over the phone next morning, received quick agreement on my offer and the car was mine within 2 hours of my return to the showroom..... with absolute minimum of paperwork on my part. A door-closing noise issue was dealt with immediately while the paperwork completed. Couldn't be happier with my sales rep (Trisha D) or the dealer staff.

DESAL

Jun 24, 2014

I have used this MB dealer from the day they opened this store. I had a 2005 CDI which was serviced my them and I have never had a problem. The service has always been more than acceptable. I just purchased a 2014 E250 BlueTec from Delray. Very happy with the whole process and the salesman Joe Taylor.

Miriam

Jun 24, 2014

I have to say that I had an amazing experience at the Mercedes Benz of Delray Beach Dealer! From the receptionist to the finance department and especially Mr. Joseph Taylor, who made the process of buying our new car smooth and very pleasant. I highly recommend them!!

Fred Goldberg

Jun 21, 2014

Ron Schane is the best of the best. Treats you like a human being.

JChacon

Jun 13, 2014

This is the first time I buy a Mercedes Benz and so far I do not have any complaints with the car. I have had the car for a few days and I am getting used to it. My seller representative was Mr. Joseph Taylor, a very energetic and helpful person that made us feel welcome in a friendly environment. He was very polite, informative and led us in a easy way trough the whole purchase process.

Rachel

Jun 13, 2014

Michael M. helped my husband and myself and he was fantastic. The whole process was fast, comfortable and easy.

Paolo

Jun 9, 2014

Last week I purchased a 2013 Sprinter 170 Cargo Van from Mercedes-Benz of Delray. I worked with Ron Miller. Ron treated me with respect, patience, and no pushing. I am glad that I was able to negotiate a good deal compare to other dealers. I would recommend MB of Delray to corporations looking for Sprinter Cargo Vans, Family and friends.

Torrey Glass

Jun 4, 2014

Purchased a 2011 E350 CPO on line working with Michael Luciano at the dealership. Mike and the dealership were very responsive, professional and timely in their communications. They made the process smooth as silk!

Nuno Marques

Jun 3, 2014

Great people to deal with. Chris was amazing and listened to what was important to me. He made sure to review and based what I wanted gave me a deal the was educated and good for both my self and the dealer. The sales manager introduced him self in a caring way not a ( I need to up sell you) way. The facility is beautiful. I know my next purchase will be there. I would recommend this dealer to anyone that wants to experience great service.

Phyllis A.L. K.

Jun 3, 2014

was treated not only with the utmost of respect but with extraordinary professionalism by Michael Mueller. I look forward to another purchase with him!

Marie and Jim

May 31, 2014

Ron Shane was our original salesman very nice showed us all mercedes. So we could decide what was best for us! When we went back to get a c250 sport mercedes. Alan Daviddofsky took over. He was very helpful Did not put any pressure on us and excellent salesman to work with. He was very helpful in explaining all the different equipment in the car and was very patient. He also went beyond and helped us get our Garage opener to work . He also sent us follow up and said he would be available if we had any more Questions concerning usage! He was a pleasure to work with. Love my c250 sport Mercedes. Marie and Jim. May 2014

Rose C

May 28, 2014

I was looking to purchase a 2nd car to leave in Florida. I went to several dealers before I went to Mercedes Benz of Delray. I was greeted warmly by Alan Davidofsky. He was friendly, kind and did not pressure me at all. He went out of his way to make me feel comfortable and important. He found me a wonderful car that I love and has followed up with me several times as promised. Wow!!

Fort Lauderdale Robert

May 21, 2014

I purchased a certified, pre-owned E-350 from Mercedes in Delray because their prices were much better than advertised down in Fort Lauderdale. There wasn't a lot of room to haggle over the sticker prices, but the advertised price on a car purchased at Delray was about $5000 less than the same car advertised in Fort Lauderdale. What really blew me away was that they offered me $500 more for my trade in than we were offered at CarMax - and we did not even mention that we had the appraisal from CarMax. We just assumed we would have to take the trade car back to CarMax when we were done buying the new car. We were in and out of the dealership in about 2 hours. I couldn't hope for a better experience.

Patti

Mar 26, 2014

Take a great brand and product put it in a facility with experienced caring people and you have a fantastic buying experience I love my cars but hate the buying process until I went to Mercedes Benz of Delray I was warmly greeted by Sarah who introduced me to Alan who had patience, kindness and an honesty about him that made me feel very comfortable When we were introduced to John we knew we had to buy our car here. Thank you Patti

S vogel

Feb 15, 2014

absolutely GREAT! I would also recomend Michael Mueller ,the sales person who handled everything. He even came to my house to program my Garage opener. In all the years i have had Mercedes,this was the first one that was ever done for me!

Mel Muroff

Feb 14, 2014

Great experience. I have purchased several mercedes in the past in Canada, but have never been treated like this. I would recommend them to all my friends at the Polo Club in Boca Raton

JM

Feb 12, 2014

I recently purchased a 2014 ML 350 from Mercedes-Benz of Delray. I worked with Jimmy Maximum Acosta. He is very professional. I highly recommend doing business with him and this well run dealership!!

Two Eagles Fans

Feb 12, 2014

On our way home from visiting a competitive car dealer, we decided to stop at Mercedes-Benz of Delray. Sometimes it just turns out you look back and say we made a great decision. We met Juan Orosco and he was extremely helpful in helping us find the car we wanted and moving the purchasing process in a comfortable but efficient manner. We could not have asked for better service from Juan and David Macklin , who assisted us in completing additional aspects of the purchase. Go to Mercedes-Benz of Delray and ask for Juan and David. You will thank us for the recommendation. Stewart and Sue Holtz

Carl

Feb 9, 2014

Usually root canal is less painful than dealing with an auto dealer, but this turned out to be a pleasant surprise, and experience! We were simply going through a process of elimination, and dropped in for what we assumed would be a few minutes, only to find the car we looked at three years ago had been redesigned and transformed into the perfect choice, for me! What was even more surprising, I was given a print-out of purchase/lease choices to take home! Most dealerships simply write vague numbers on a pad, show it to you briefly without full disclosure, and the salesperson is back and forth to the managers office, with a smart person then leaving in disgust! Our salesperson, Trisha Devine was laid back, professional without being pushy, and answered all the questions posed. In fact, without going into detail, we were able to arrange the disposition of another car in a way favorable to all, which helped conclude the deal. I received several emails of 'thanks,' instructions, and emails generally just keeping them in touch with me, which was diametrically opposed to ANY other experience I has with car purchases/leases. Due to my general low mileage driving, they lowered the mileage requirements which resulted in lower applicable lease charges. So......! End result, I not only love and enjoy the car, one of many high end cars, including Mercedes, I've owned, but the whole process was unique! Kudos to Auto Nation, Trisha Devine (love the name!), and General Manager, John Bradley, all of whom I would highly recommend dealing with!

M FEINSTEIN

Feb 7, 2014

MY VISIT TO MB OF DELRAY WAS VERY COMFORTABLE. MY SALEMAN, RON SHANE WAS VERY KNOWLEABLE AND EASY TO DEAL WITH. I FEEL THAT I MADE A REASONABLE DEAL AND DID NOT FEEL PRESSURED AT ANY TIME DURING THE PROCESS. WHE I PICKEDUP THE CAR , RON WAS VERY HELPFUL IN EXPLAINING TO THE FEATURES OF THE CAR.

Dale Clifton

Feb 4, 2014

This dealership and specifically, Ron Miller, their representative, went above and beyond to insure I had exactly what I wanted. As far as I'm concerned theirs is the organization by which all others will forever be judged. Next time I decide to purchase a vehicle Mercedes Benz of Del Rey will be the first place I look.

Ann L

Jan 28, 2014

We wanted to try and get a great end of the year deal. We went to Mercedes of Delray and worked with Alan He got us the car we wanted at the price we wanted to pay. He went above and beyond for us Great dealership

MMurphy

Jan 27, 2014

Mr. Acosta, my sales rep, gave me excellent attention to every detail and is the main reason I am driving a new MB today....

patti207

Jan 22, 2014

I met with Mr Louis Green and knew instantly I wanted to purchase from only him. He was knowledgeable, warm, inviting, witty and made us feel confident in our decision to buy a mercedes. His service and dedication to your company makes him a class act!!!! We adore him.!!!I also had a wonder-FULL filled experience with David from finance tooo!!!!! He made me feel like I was a part of the Benz family for years.You are fortunate to have these men selling your label. They are GOOD PEOPLE~~~~~.=))))))))))))Thank you to Mr Green, David and Mercedes of Delray.Best of luck in 2014 and beyond********Regards, Patricia KanesColdwell Banker South Beaches Kanes Diner, Flushing NY

Dr Sachs

Jan 21, 2014

Dealing with Warren Dworkin at M B of Delray was a treat . He was accomodating and resourceful. His personal attention to detail reflects the cars he sells. All firsty class Dr Sachs

shelli

Jan 14, 2014

I was so pleased with my experience with Mercedes Benz of Delray. I called in to ask about their winter event and the woman that helped me was so nice and polite. I asked her to refer me to a great salesman. From the moment Alan D picked up the phone I felt comfortable and at ease.I was actually excited to go into the dealership. In less than 3 hours I was given several choices to look at. It was never about what he wanted to sell it was all about my needs. I goot my new Mercedes and I am very happy

Rosi Chiriboga

Jan 11, 2014

I have to congratulate the job that Roberto Bahamondes did on my purchase of the vehicle from Mercedes Benz of Pompano Beach, specially because, as a person make a connection whit the customers, but also as a sales representative of the dealer is very competitive and make me fill to buy a car from this dealer next time, Rosi

St Andrews Pro

Dec 21, 2013

Five star all around The car is awesome and the salesman was even better Thanks Ron for everything

EDGAR U.

Dec 15, 2013

I have owned several Mercedes Benz throughout my life but on December 12, 2003 we have decided to purchase a GL350 new since the moment we sat down with Carlos it was a nightmare this sale person spend one an a half hour telling us we could not pay cash for the car because that would make us look like an exporter we told him we have live in BOCA RATON for the past 19 years this sales man kept insisting then he took us outside of the show room and advise us he has to do so because the cameras were watching also he told us that they have to check us out in order for us to buy the car the sales manager was told about how uncomfortable we were with the whole situation and he came out to told us that he will call us tomorrow to purchase the car but he never did stay away from Mercedes of Delray.. Also it looks like they are running background on people without there consent. ..Carlos Molina the worst sales expirience ever.

Leonard

Dec 10, 2013

My sales rep Mike Luciano was very experienced , helpful, and professional.

selma

Dec 3, 2013

I went to Mercedes Benz of Delray to buy a new car. I was introduced to Alan Davidofsky and from the first moment we knew we were in good hands. He was very knowledgably and very affable, When we told him we wanted to think about the purchase he did not pressure us to make a deal right than. We really appreciated that and it went a long way in our decision making. 24 hours later we decided to buy from Alan. Thank you for respecting our time and explaining the ins and outs of our new car. His after sale care was excellent. He was patient and very helpful. I would recommend him to anyone

yankee fan

Dec 3, 2013

Purchase process was a pleasure .... sales person Trisha Devine was easy to work with and did everything possible to help us to reach a more than satisfactory endpoint in the process. Whole heartedly recommend our sales person and the Mercedes Benz Delray dealership to all interested parties.

Steve g

Nov 27, 2013

My wife and I were looking for an inexpensive 2nd car we happened upon Delray Mercedes where we were introduced to Alan Davidofsky. What a great guy. Sincere, knowledgeable and very friendly. I'm sure we weren't the biggest deal of the day but Alan and Sales Manager Joe made us feel like we were,Thank you Alan and Joe for taking the time to makes us feel very important

Yacov

Nov 27, 2013

I enjoyed the whole experience of buying my sl from Alan at Mercedes Benz of Delray. He was patient he was funny and he was very nice to me. He took extra time for me after I took the car home and made sure I knew how everything worked and he has checked with me to see how I like my new car. Very good job by a very good man

Mark

Nov 19, 2013

Joseph Taylor did an outstanding job a as sale rep. Still didn't like the process of the sales game with the sales manager and fiance manager. how ever over all ver satisfied Mercedes-Benz of Delray

willardbenj

Nov 16, 2013

We have purchased many Mercedes throughout the years. We have done business with several dealerships within Florida and New Jersey. Never have we had such a mutually beneficial and easy relationship than with the recent two mercedes purchased from the management and specifically Michael Luciano of the Linton Blvd dealership in Delray. The man knows mercedes and is to the point, honorable and honest. All of the ease of doing business with this dealership begins when you enter the doorNo pressure just easy to do business with knowledgable pros.. No need to shop around other mercedes dealerships.Truly honorable, truly ethical and truly deserving of our vote of the very best dealership and salesman for your benz..

nathanielhahn1

Nov 6, 2013

I recently purchased a Honda S2000 from Mercedes Benz of Delray. Michael Muller was the sales associate I worked with and I can't say enough good things about him and my overall experience with this dealership. Michael is completely devoid of any of those obnoxious characteristics that are synonymous with car salesmen; he was informative, honest, friendly and low pressure. It is very refreshing to see this type of approach with car sales. A specific example of the lengths Michael and MB of Delray go to ensure a satisfied customer: On my way home from the dealership at 9pm I encountered a flat tire that resulted in wheel damage. I called Michael to let him know what happened, he immediately picked me up in his personal vehicle, put me in a rental and let me know that he would have the tire replaced and the rim repaired ASAP. I work in the automotive warranty industry and have interacted with thousands of dealerships nationwide and I can confidently tell you that the level of customer service offered by Michael and this dealership is a rarity.

Laura

Nov 5, 2013

I recently purchased a 2014 Mercedes Benz CLA 250 from Jim Abitol at the Mercedes Benz Delray Beach Dealership. Jim gave me excellent service when I needed a car quickly. Mr. Abitol went out of his way to assist me in the purchase and I will do all of my car buying business with him in the future. I would highly recommend him and the dealership to anyone interested in purchasing a car.

Bill

Nov 2, 2013

We've purchased several M-B's from other dealers in the past, but this was our first purchase from M-B of Delray. . While picking up parts for an older model M-B we happened to notice a well kept used SLK sitting on the show room floor. One day latter we became the happy owner's. We had a delightful experience from start to finish.

John

Nov 2, 2013

Can not believe what a wonderful dealership and salesman. Michael is awesome. He helped my family get exactly what we wanted to a tee. Thank you Michael

Mary

Nov 1, 2013

I was at a loss when my beloved C Class of many years died. Than I was introduced to Alan at Mercedes Delray. Handsome kind and sympathetic to my situation. With the help of his manager John I was in a new C Class in a matter of hours. There was not 1 second where I didn't feel where they were giving me what I wanted and whats even nicer is the follow up to make sure I am comfortable with my purchase. Alan even came to my house to program my garage door. What a charming and attentive man he is. I will tell everyone I know to buy their Mercedes from Alan and John at delray. Very impressive

Peter Randall

Oct 23, 2013

Our salesman Michael Luciano made the entire transaction from start to finish, so easy. I thought this could only happen on TV or in dreams. Absolutely fantastic.

numberonefan1

Oct 4, 2013

"Incredible" is the word I will use to describe my experience working with Mercedes Benz of Delray, and specifically with Alan Davidofsky. I have been in sales many years and purchased a number of vehicles, this dealer ship and working with Alan has been the best experience. My hat off to a fine job! Thank you to all at Delray Mercedes!Sincerely,JS

Sat Mike

Oct 1, 2013

I wanted a basic E class and I was referred to Alan D at MB Delray. He treated me as if I was buying their most expensive car. I knew he wasn't getting rich from my deal but he treated me like he was. I will only buy my cars from Alan.

vic

Oct 1, 2013

I went to Mercedes of delray to look at the cla. I was introduced to Alan Davidofsky and from the first moment he made me feel very comfortable. I bought a beautiful pre owned Mercedes from him and unlike other salesman his aftermarket customer service was as good as before. He has followed up with me several times to see if I was happy.He sold me the car I wanted and not the dealership. He even allowed me to take the car to my own mechanic.This is a first class operation and I plan to tell my friends to go to Mercedes benz of delray and buy their cars from Alan

R. Rivera

Sep 30, 2013

I just purchased the 2014 C250 and I want to thank Paul Rodriguez from Mercedes-Benz of Delray Beach for crunching the numbers, getting the best deal on our trade-in and making it possible to get me and my family into first Mercedes-Benz. I have bought 3 cars from this man and when I learned that he was working in Mercedes I knew that I had to see him again. Keep in mind that I have driven and flew on all three occasions to buy a car from him. He is an awesome sales manager and understands what customer service is about and wont give you the run around. So to all of you looking for a new or used ride or if you want get into a your first Benz, see Paul, he'll work his magic to get you in one. I currently live in NC, but I trust Paul Rodriguez that much to drive down (a 12hr drive) and buy a car from him because I know the price will be honest, reasonable, without the BS.

RicardoRivera

Sep 30, 2013

First of all I want to thank Paul Rodriguez, from Mercedes-Benz of Delray Beach for getting us hooked up with this car.I have bought 3 cars from this man and I have yet to be disappointed. He is an awesome sales manager and understands customer service. Paul conducted due diligence in research and number crunching to get the most of my trade in, a reasonable price for car that I wanted and created a "no pressure to buy" environment each time I've worked with him. Mercedes sell for themselves, but most people need some on to take that anxiety off. You wouldn't believe how affordable it can be to get into one. If you see Paul, I'm sure he'll get in the vehicle that is right for you. He's done that for me multiple times and I don't regret it at all.So to those in Florida if you are looking for a new or used ride or if you want get into a Benz see Paul, he'll work his magic to get you in one. I live in NC now, but I trust Paul Rodriguez that much to drive or fly down and buy a car from him anytime. That's a 12 hour drive.

JC Lanier

Sep 29, 2013

I bought a preowned vehicle from this dealer and I was extremely pleased with the gentleman that assisted me in this purchase: Mike Mueller. He responded immediately to my e-mail inquiry and was clear and precise in dealing with all my questions. My first meeting with him was just as impressive. I was very satisfied with the entire experience. With Mike, there is no subterfuge. I would be happy to buy my next car from him. Thank you Mike! JC

ALEXANDRE PIMENTEL

Sep 20, 2013

I received a great attention and service from Juan Orozco in this dealer, he guided to me in all steps. The transaction was so simple after he showed to my different options. I was in other dealers but sales people didn't spend time with us, but here you can feel the support. I really recommend this dealer and sales person.

Ed G

Sep 13, 2013

My experience with that of MB - Delray was nothing short of spectacular! My sales rep (Ron Miller) was extremely courteous, competent, efficient, effective, and above all, patient and accommodating. I would make those comments if my experience had been limited to buying a 2010 CPO E class, which it wasn't ... sort of. After buying that CPO, with little to no back and forth with the dealership, I actually changed my mind as I felt getting a 2014 was a better choice for me. In brief, Ron (along with one of their finance managers, David) made the experience of switching up the vehicles as seamless as possible and the transaction in earnest was as reasonably smooth as anyone could expect. If you're in the market for either a CPO or new Mercedes, I would highly recommend that you (not waste your time in dealing with others) and contact Ron and the fine folks at M.B. Delray. I am certain that the attention and excellent pricing you'll receive is second to none!

Betolo

Sep 11, 2013

I been doing business with Mercedes Benz of Delray since they open in 2008, I would not waste my time going anywhere else, they always treat me right. In the service department the staff always follow up with me to make sure we were happy with the work done, we get a free loaner as well. My wife and I both own Mercedes Benz, we recently bought a new C250 for our teenage Daughter. The Sales department is very knowledgeable and they are not pushy. Our Experience buying our Daughters car was smooth and extremely pleasant, the sales person was very professional and follow up several times to make sure everything was well. My daughter loves the free car wash!

Jonny

Sep 9, 2013

It was a pleasure working with Alan Davidofsky and purchasing a vehicle from Delray Mercedes. Alan was attentive, patient, and helpful.

BocaStudent

Sep 4, 2013

Alan Davidofsky did a great job. He listened well to the requirements that we stated and did not push to sell what he wanted to sell, like many other salesmen did. Knowledge of the car was decent, not spectacular. Unfortunately unable to quickly change the time of the clock. Either way I do recommend this garage and definitely do recommend working with Alan Davidofsky!

Melissa

Aug 23, 2013

This dealership and the salesman (Alan) were easy to work with and made buying a used car an enjoyable experience. They even called to follow up with me a week later to make sure I was satisfied with the car. I would highly recommend this dealership.

Jose Castillo

Jul 18, 2013

Purchasing a pre-owned vehicle is always a stressful circumstance. When I found my 2006 Benz E-350 at Mercedes-Benz of Delray I actually thought twice about having to drive the distance north from Coral Gables to Delray beach for the purchase of a pre-owned vehicle. I went ahead and sent the dealer an e-mail and received a reply from sales rep Michael Mueller. After speaking with my sales rep Michael Mueller it changed my mind and made all the difference. He was a true professional going out of his way to accommodate all my needs. The drive up was really worth my trip. When I saw the vehicle I was surprised to find it in such an excellent condition. They really made me feel special and helped put the deal together. The finance manager David Mackel was very knowledgeable and courteous. I was even introduced to my personal service ad-visor Bruce Martin. Every one whom I have dealt with at Mercedes-Benz of Delray has been professional, knowledgeable, and courteous. The drive from Coral Gables was more than worth it and I will definitely return for the vehicle maintenance and future purchase. Once again Thanks for everything!

BeeMee

Jul 8, 2013

I responded to an internet listing for a Certified Pre-Owned Mercedes at Mercedes-Benz of Delray. I received a prompt email reply from salesman Ron Miller asking me to contact him with any questions I might have. I spoke to Ron on the phone and he answered all my questions. I made an appointment to test drive the car. When I arrived at the dealership the car was sitting on the showroom floor. After looking it over, I asked to test drive it. Even though it was raining, Ron moved several other cars and got the car out. After the test drive, I decided that I wanted to purchased the car, but felt the asking price was too high. Ron and I started the price negotiation and one of the sales managers soon joined the discussion. The price negotiation was surprisingly very smooth & pleasant and we arrived at a mutually agreeable price. I purchased the car that day and drove it home. I am thrilled with my new (to me) car. I have purchased over 45 cars in my lifetime and the buying experience at Mercedes-Benz of Delray was one of the most pleasant buying experiences I have had, My thanks go out to Ron Miller and the management at this dealership.

BruceW

Jul 7, 2013

Although I had been searching other dealerships, I went in to Delray Mercedes to see what kind of deal I could get. Andrew was who I dealt with. I told him the car I wanted and the price I wanted to pay and he made it happen. Very low key, no pressure. Very enjoyable experience.

Dmike5249

Jul 4, 2013

I purchased a 2013 ML350 from Andrew Schillizzi who was a true Gentleman ,Professional, Courteous and very easy to deal with. He made the buying experence wonderful.There was no pressure to buy at all.This is my first Mercedes i bought and so far I love it.If a buy another car in the future I would diffently buy one from Andrew again.

bblanphier

Jun 16, 2013

Worst customer service I have ever experienced in my life, This guy should be fired on the spot. It just shows how terrible Auto nation is as a whole.

Walter K. of Delray

Jun 13, 2013

I have bought more than 25 cars over the past 65 years. Some good, some bad experiences. I can state that MB of Delray is on the top of the list. This is my 2nd vehicle from them. Good selection, excellent physical facility,and very good customer service. Michael Mueller has been my sales contact. He is a true gentleman, and does a very thorough job. I have never experienced a better auto transaction. Good follow up, and they go the extra mile to make sure I am happy. I did shop other auto lines and dealers, but came back to MB of Delray, as no one came close.

Lisa

Jun 6, 2013

This is the second time I get a Mercedes form Mercedes Benz of Delray. You can expect prompt, friendly, courteous and competent service. Mercedes Benz of Delray sets the standard of excellence for automotive sales! Linda went above and beyond what I would have expected from a salesperson to ensure my 100% satisfaction with my new purchase. Linda valued my time and worked hard to provide an outstanding customer experience. Thank you Mercedes of Delray!

stamsta69

May 30, 2013

We purchased our first mercedes-benz on May 21,2013 and we had a great experience Our saleman Mr.Howard Slaughter was wonderful, he helped us from start to finish. I already recommended him to my family and friends I am looking forward to my next purchase when my lease ends

jrywood

May 29, 2013

Michael Mueller understood my needs and was able to help me make a purchase with no headaches. Michael is the person to speak with at the dealership when it comes to purchasing a vehicle. Overall everyone was friendly and NOT overbearing. This is the way a car purchase should be.

CarolH239

May 26, 2013

Sales people did a great job of communicating during purchase decision process. The follow up after the sale was greatly appreciated. I would recommend this dealership for sales and for service.

Hugo

May 20, 2013

I am really happy with the service I received. I will definitely recommend this dealer and my sales advisor Tony Corporan.

HERB1881

May 20, 2013

I decided I wanted a "Big Boy Toy" a red MB 550 SL. We have a friend who leases his MB from Delray, so we asked him to introduce us.We went together on Friday May 17th. Was greeted warmly by sales Manger Harry Sugerman. I asked for the red car. They had one in stock.We saw the car and approved. And we sat down to sign countless papers for the two year lease. At the very end, I was presented with extra charge service agreements. THIS WAS ALMOST THE DEAL BREAKER.I have purchase or leased more than 12 MB cars in NJ, and never saw this! But I accepted an abbreviated version of the agreement. But nothappily. On Monday, the 13th of May, we picked up the car. The sales person, Mr. Jm Abitol was extremely nice, and patient.He spent more than two hours explaining all the new engineering of the car, and setting the controls.The next day he called, and asked me to return, and he patiently spent another two hours with me.So Mr. Jim Abitol is super terrific. A very nice man, who knows how to service his customer.I will return again for more instruction. This car needs an engineering degree. Very complex. but Jim will help solve it.

Abacomike

May 6, 2013

I have purchased 7 Mercedes Benz E350 Sport Sedans from Mercedes Benz of Delray, including my 2014 which I just took delivery on, since 2008 for one reason - the dealership is managed effectively and efficiently by Ralph Mesa (General Manager), John Bradley (Sales Manager) and Almog Veig (Service Director). The dealership is immaculate and so very professional. Whenever I pull into the dealership, I am always greeted with a smile and courteously treated, no matter what the reason for the visit. Negotiating for a new car is painless and almost enjoyable. The appraisal of my trades is fair and honest, the pricing on the new vehicle is consistently outstanding, and the servicing of the vehicle is expertly handled by Almog, Nelson, and their staff. There are two other Mercedes Dealerships that are only 3 miles away from where I live, but I travel 20 miles in order to get to Mercedes of Delray because the ambiance is tailored to present a "home away from home" atmosphere - a place that is comfortable and inviting. I highly recommend Mercedes Benz of Delray for these reasons as well as many, many more too numerous too mention. It's the kind of place in which you actually enjoy doing business!

masterbuilder1

May 2, 2013

Deal was smooth, salesman was great, the general manager took a personal interest in my deal, and the delivery was smooth as one could imagine. Did I mention the car was detailed to give me a new car experience. I will be buying my next car from Carlos as soon as I recover from my recent purchase, My wife will keep her eye out for her car soon.

Jacques Michel

May 1, 2013

My experience in purchasing my red S.L. 550 at Mercedes Benz of Delray was great. I have never had such a great meeting with a car sales representative like Carlos Molina before . He was very courteous and also very knowledgeable on the different cars on the show room floor .I highly recommend Mercedes Benz of Delray , and its associates : Rod Rees, Bruce Martin and Carlos Molina. Jacques Michel .

kerinton

May 1, 2013

Carlos Molina at the Mercedes Benz dealer of Delray Beach, was an exceptional sales personnel. He was patient, and thorough with details of every car we viewed. We purchased a C350, and we love it. I would recommend anyone to do business with Carlos. We definitely will be going back in the future.Sincerely,Kerinton, and Dana

Martin Ruiz

Apr 20, 2013

This is to say thanks to Carlos Molina who made an amazing job finding and selling this car to me. Despite I was abroad, Carlos did his best and I was able to close a great deal over the internet. Now I am enjoying my CPO Mercedes Benz ! Thanks !!!

Bill Russell

Apr 2, 2013

From my first contact with AutoNation Direct, I found this experience to be exemplary. They understood the car I wanted and found it for us quickly. The price was exceptional. As a matter of fact, they REDUCED the price during the process. The car was waiting for me in the showroom. Joe Taylor explained the Lease, paperwork, and dealership features thoroughly. Joe also programmed the car and showed me key features. My wife LOVES the car...it is EXACTLY what she wanted. Thank you AutoNation Direct, Mercedes Benz Delray, and Joe Taylor! Bill Russell

RJN

Mar 27, 2013

Ron Miller at Mercedes Benz of Delray was extremely professional and provided excellent service. He was readily available and quick to return phone calls. More importantly, there were no gimmicks or back and forth negotiations. We gave Ron our offer and he made it happen! I highly recommend Ron for your next purchase, as well as Mercedes Benz of Delray - it's a beautiful dealership with an extensive number of vehicles on display.

Butterflygirl0616

Mar 27, 2013

This was a phenomal experience, Linda was very helpful! We visited just to check out the cars for funand ended up trading our vehicle in for a certified pre owned. I love my new car!! Thank you Delray Mercedes Benz, great experience!

RJN3

Mar 27, 2013

Ron Miller was extremely professional and provided excellent service. He was readily available and quick to return phone calls. More importantly, there were no gimmicks or back and forth negotiations. We gave Ron our offer and he made it happen! I highly recommend Ron for your next purchase, as well as Mercedes Benz of Delray - it's a beautiful dealership with an extensive number of vehicles on display.

efhappywithcar

Mar 21, 2013

The friendly, professional staff at Merceedes of DelRay was by far the best I ever had at any dealership. I would recommend that dealship to anyone buy a new or used car.

tisha004

Mar 19, 2013

We had the best experience at this dealership! They are very friendly and helpful. If you have an opportunity to stop by ask for. Howard!! He is the best at what he does and you will not be disappointed.

Tony

Mar 14, 2013

WOW is all that I can say!!!!! This is by far the best dealership in the United States of America. And no I am not at all exaggerating. Jim Abitol was my sales man and he was professional and knowledgeable; though I did not personal meet Jim due to the fact that he was on his vacation, he did a great job assisting me with all of the preparation in purchasing a GL 450 for my wife. His partner Peter Gergen sealed the deal and left off where Jim left off. I was very pleased and excited on how pleasant the whole process went. My wife is Happy and that makes me happy! I will recommend Mercedes-Benz of Delray to everyone who would like to be treated with courtesy and royalty because that's exactly how I was treated. A round of applause to the whole staff at Mercedes-Bens of Delray for satisfying their customers needs and wants. I am excited and in great anticipation to purchase a vehicle from this dealer ship in the near future. Thank you for the exceptional customer service.

Rica, ARNP

Mar 13, 2013

I never thought I would buy another Mercedes-Benz, but Ron Miller of MB of Delray sold be back! The dealership and staff was great. Customer service was impressive. The GLK350 is exactly what I was looking for. The buying process was stress free and smooth. I will definitely get my next MB from them again!

wrence

Mar 11, 2013

I have been enjoying my SLK350 now for a few weeks and couldn't be more pleased. Ron Miller was most professional and followed through on his promises. Very pleasant buying experience. First class dealership. Lawrence

BIGJOHN

Mar 5, 2013

I never do this but after the experience that I had dealing with Mercedes-Benz of Delray, I felt it a must do!!! I was looking at the S550 for a couple of weeks online and decided to take a ride over to Delray and check one out. I hadn't a clue that there are people like that out there in the world. Ya know how ya see all these people or stories on the news about people doing random acts of kindness well, I met a young man at the dealership whos name is Michael Manocchio and after talking for a few minutes and telling him what I was thinking he says to me would you like some coffee so I said sure, he comes back with a fresh brewed cup of coffe and say have a seat, I'm gonna go get a car I think you'll love. When I looked out the window after only 35 seconds I see this vision of BEAUTY parked rite outside and my jaw hit the floor because I've seen them on the road and on TV commercials but only once before did I see a thing of beauty like this( It was my wedding day that I'm referring too) that was waiting for me!!! Not only was Mr Manocchio a very cool guy, but he wasn't one of those salesmen that give ya those stories and "this is all I got to give on this vehicle" kinda guy. He was polite, gracious and and all around genuine man. We went for a test drive and while on the test drive I told him what I was willing to pay for the car and without batting an eye he says "I think I can make it happen" and would ya believe he did!!! He didn't go back and forth to the manager and then bring the manager out so that I would feel like I was being bullied into a car. He came back and said "are you ready to sign today" at which point I said let me go to my bank and move some money and I will be ready in one hour. When I came back to the dealership, my new car was cleaned with a full tank of gas and ready to go so now I'm thinking (to myself) this is where its gonna become annoying, so Mike introduces me to a manager who congratulated me on my new car and another guy who was the finance gentleman. So we went to his desk I signed the normal paperwork, handed him my check and was on my way home with time to spare before my wife and I went out for a fantastic dinner. All in all if your going to buy or lease a Mercedes, You gotta ask for Michael Manocchio and I garuntee you will be happy you did. THANKS MIKE AND THE REST OF YOU GUYS OVER AT MERCEDES-BENZ OF DELRAY.

GEOFFREY AND BEHERA SITOMER

Mar 4, 2013

ON NOVEMBER 29TH, 2012, WE LEASED AN E350 FROM MERCEDES OF DELRAY. LINDA LONGACRE WAS OUR SALES CONSULTANT. BOTH MY WIFE AND I WERE VERY PLEASED, NOT ONLY WITH LINDA'S KNOWLEDGE OF HER PRODUCT BUT ALSO WITH HER PROFESSIONALISM AND HER EXTREME DESIRE TO PLEASE HER CUSTOMERS. DO TO HER ATTENTIVENESS TO US, WE FOUND THAT LEASING OUR CAR WAS A MOST PLEASANT EXPERIENCE. GEOFFREY AND BEHERA SITOMER

Raul A Reyes

Feb 27, 2013

It has been my best experiece buying a car, they made the process simple, quick and with no hassle. Pete Gegen is the best sales rep a have deal with, he worked very hard to fulfill my needs and wishes in my new Mercedes and also helped me getting it within my budget. Great experience all around!

Susan Savitt

Feb 27, 2013

Last Sunday, I leased my fifth Mercedes automobile through John Bradley, the New Vehicle Sales Manager for Mercedes-Benz of Delray. He has always provided me with excellent customer service and assistance. This time, Ron Miller was my salesman and he, too, was very accomodating. They made the entire leasing process very easy for me including accepting the return of my C300 at the expiration of my prior lease. I highly recommend this dealer!

HARD WORKING WOMAN

Feb 26, 2013

Overall I love my GLK 350; I would see this vehicle on the road and would just go gaga over it. I finally decided to take the dive. The sales person at Mercedes-Benz of Delray Mr. Taylor made it look so easy I was given a few options lease/buy and in just a couple of hours walk out with my new car. I have to say however my only disappointment is that the car did not come with a basic navigation system, this is just not any vehicle this is a Mercedes-Benz and this I must say was my biggest disappointment dosfar. Thank you Mercedes-Benz for making a hard working woman derams come true.

Mike Weaver

Feb 16, 2013

Lou Green made the process of purchasing a car smooth. In the past it was a pain but not this time. Usually once you leave out the door you never hear from your dealership but Lou has followed up with me twice to make sure everything is alright. Didn't nickel and dime me for my trade in, fair price. Very knowledgable, honest and efficient... what else could you want? Thanks Lou...

Eddie Gabay

Feb 15, 2013

My wife and I have always driven a BMW. About a year ago we went to the M/B dearlership in Delray, Fl. and said maybe it's time to lease a M/B instead of another BMW since we have leased 9 over the years. A friend of ours recommended a saleslady by the name of Linda Longacre. At that time we were driviing a 750BMW. Since we had about 11 months to go on the lease we thought that M/B might take over the lease and we would get an E 350 M/B. Linda was so honest and straight forward with us. She told us that M/B would be very aggressive in Nov. and Dec. and to come back when our lease was up. As time went on we did come back . Linda, John and Ralph were so kind and nice that I ended up with 2 E350's. Since then I have recommended 20 plus people that have either bought or leased M/B through Linda. She is a wonderful person and a pleasure to do business with.

Bill Wolfman

Feb 12, 2013

Linda made my deal for the e 350 a pleasure.She was polite friendly and very helpful.I would recomend her to anyone Bill Wolfman

MelissaQ

Feb 7, 2013

Carlos Molina has been the best Sales Manager that I ever have encountered. His hard work, dedication and professionalism made our experience at Mercedes Benz of Delray being memorable and unique. My husband and I can't be happier with the purchase of our new vehicle. We look forward to purchase another one within a year and I do expect to encounter a great Sales Representative as Carlos Molina. Carlos Molina is a great asset for the Delray Mercedes-Benz store.

Delray owner

Jan 27, 2013

Service was poort due to the following: a) third time returned for the same issue, 2) poor follow up and communication from the service rep, 3) unfriendly staff particularly the person processing the loaner vehicle.

Lin2137

Oct 13, 2012

It was great doing business with Mike Mueller. This has been the second time I have purchased a car with Mike, and he has done a great job to meet all my needs in finding the perfect car.

rjpieg

Sep 17, 2012

no pressure. the questions i had were answered in an honest and clear manner. the internet experience made the deal very efficient knowing going in what the price of the car was. trade in value given to me was very fair. left feeling comfortable with the dealership and salesman

abacomike

Sep 14, 2012

I just picked up my 6th new Mercedes Benz from Mercedes Benz of Delary - a 2013 E350 Sport Sedan. Yes, that's right, my 6th car from this dealer. Why? Because I wouldn't buy a new Mercedes Benz from any other dealer in Southeast Florida - NO WAY/NO HOW!!! When the General Manager and Sales Manager involve themselves directly in working with my great salesman, Mike Manocchio, to ensure I am completely satisfied in every step of the process, you know you are in the right dealership! Mike Manocchio makes sure I am comfortable, relaxed and well informed in every aspect of the sale. He takes care of everything! John Bradley, sales manager, goes that extra mile to see to it that I am given every possible dollar on my trade and the best pricing on every new car I buy. Ralph Mazza, General Manager of the dealership, makes sure everything goes smoothly from beginning to end. I have never seen the General Manager of a dealership so closely involved in the sale of his vehicles - never/ever. When you get that kind of treatment, why would you want to buy a new Mercedes Benz from any other dealer? I live 1 mile from a Mercedes Benz Dealer and 3 miles from another Mercedes Dealer, but I drive 19 miles to get to Mercedes Benz of Delary - and now you know why!The dealership is immaculate and well maintained. The washrooms are always sparkling clean and the lounge area is meticulously arranged. The service shop is just as clean as the showroom. Whenever I arrive at the dealership for a service appointment or a car wash, a smiling valet takes my keys and escorts me to the customer lounge. I am always greeted by, ...good to see you again, Michael, how have you been? How's your Dad? How has the car been performing for you? Nelson and Olmog (service manager and service director, respectively) are just as involved in my "after sales" experiences with service. They make a great team and are so very professional.Everyone is so patient, professional and knowledgeable - it's a pleasure not only doing business with them, but in referring all my neighbors and associates who are interested in a Mercedes Benz to Mercedes Benz of Delray.

ablancosmith

Sep 5, 2012

Linda was the perfect person to work with in getting the vehicle that we needed and wanted. We are very happy with our new car, and the deal that was worked out. Everything from the great trade-in value, price point of the car purchased, certification of the vehicle, best interest rate available, to the service plan add-on was the best one we found (and we shopped around many dealerships for a month!) Linda and everyone we've met and worked with at Mercedes Benz of Delray was professional, friendly and cared that we had a good experience, even beyond purchasing a vehicle. We truly recommend them!

Patsy

Aug 2, 2012

Great service! very friendly and helpful...very recommended!

bmattox22

Jul 18, 2012

Overall, superb satifaction from the beginning to the end! Mr Mike Mueller made my 1st time experience with Mercedes an everlasting positive experience. His thorough tutorial of the car to the business side was 2nd to none! I can certainly see my next car being another Mercedes thanks solely to Mr Mueller professionalism in salemanship. I have bought over 6 cars in my life but never once had I ever had a saleman that seem so relax and not pushy that it made me feel totally invited like family. Mercedes certainly have a A+ sales rep in Mr Mueller. Thanks you and thanks Mercedes-Benz of Delray!Respectfully, Bubba Mattox

RSacks1025

Jul 9, 2012

Linda, and the rest of the crew at Mercedes of Delray, were extraordinary from the beginning of the day, until I drove out with my new car. They made what can be a tiresome experience, a truly easy and pleasurable one.Linda is a true Pro, and knows what is needed to make a Mercedes Customer happy, including coming in on her day off in the pouring rain.I WILL be going back to her for my next Car.Richard Sacks

Roxie

Jun 14, 2012

Thank you, Bruce Kitchens, for taking great care of my car and making sure that I was not inconvenienced in the process. I appreciate being treated with the respect you seem to have for all of your customers. I used to take my car to a foreign car repair shop, but never will again. Mercedes has my business now.. Thanks again, Bruce.

sabrina

Jun 14, 2012

I have been driving several high end luxury vehicles throughout my time. Though these are high end brands, service is always somewhat of an inconvenience. This is the first time where I felt that the service was up to par for a high end car brand. My service rep was Jennifer Hames at Delray Meredes. She was actually pro-active and service oriented. When calls had to be made on my cars behalf, her answer was not "you need to call here, here is the number" but rather "let me call for you and I will let you know". She always kept me informed, was energetic and friendly and made me feel welcome (not in a kiss-butt cheesy annoying way). My service had to be combined with car repairs as well as car service and she coordinated both perfectly. There is nothing worse than the sales staff being great at a dealership, and once you buy the car.....no one cares anymore. Jennifer was cool, fun and super professional! She should do the service hiring at Mercedes, because she is the first rep that I have worked with there that truly understood what it should be at. Thanks Jennifer!

david

Jun 13, 2012

I had an excellent experience at the service dept. with f. picioitti he was excellent and helpful

Karen

Jun 13, 2012

I had really great service I was impressed in the way everyone had all the answers to my questions and were so intentive to my needs. Frank and the rest of the crew did a great job.

Lizzie

Jun 13, 2012

I would like to extend my opinion on the execllent service I received from Frank Pichioti He was exceptionally kind and professional

tommy

Jun 13, 2012

I wanted to let Mercedes Benz of Delray that they have an excellent Service Manager, Frank Picciotti who makes it a pleasure to visit your store.

Cindy

Jun 12, 2012

Frank P did a great job on my service. I would recommend this dealership.

Dennis

Jun 12, 2012

I was at the delray beach dealership for service and had service to my vehicle done by Mr. Picciotti. He was very thorough in explaining my repairs.

Freda

Jun 12, 2012

I visited the service department in delray beach, florida and was very impressed with Frank Picciotti, Service Manager. He was very courteous and helpful with all my questions and concerns.

RubyR

Jun 12, 2012

I visited the dealership in delray beach. My service manager was frank picciotti and he was an excellent. He explained all of my repairs to me. I was very very happy.

John Strautman

May 28, 2012

Great experience with all the staff especially Mike Mueller and John Bradley. Everyone made the buying experience painless. Awesome job! Would totally recommend this deals hip.

Bocaman 1

May 25, 2012

I recently purchased a certified 2009 E-350 4-Matic from MB Delray Beach and enjoyed the best automobile sales experience ever. Fred was fantastic and a real professional. I have purchased over 25 automobiles 5 of which were MB's and have never had this level of customer attention. The sale has been followed by over the top customer service. Bruce Martin is every bit the service pro that Fred was the sales pro. Keep up the outstancing performance and I will never purchase a car or have it serviced from anyone else. Great job, guys!

bernieb3

May 25, 2012

Great experience throughout the sales process. Joe was very accomodating and helped me select the righ model at a great price. Everyone I touched at dealer possessed excellent customer service skills. I'd definitely buy here again.

crazybitch

May 10, 2012

Thank you Mike and Joseph!Hands down..awesome customer service.Great communication, great people.Overall good experience with no pressures.Happy with purchase!Recommended - A+MJS

AnnaT

May 9, 2012

We had an outstanding experience. The facility was excellent and Linda was impressive. She was professional, knowledgeable and easy to do business with. I will recommend her to my friends!

Larry

May 9, 2012

I usually hate going to car dealerships because folks can be really pushy. I was pleasantly surprise to find that MB of Delray Beach have a wonderful sales adviser named Linda that just made my experience wonderful. I really, really feel this was the best buy experience for a new car that I have ever had.

Jollyrogerroatan

May 2, 2012

Mike is an easy no pressure, sincere person. Really knows his cars and of course is very professional and knows how to put a deal togeter. I will work with him again in the future.Roger Quigg

Eric Volz

Apr 29, 2012

Excellent service department. A dealership that is truly dedicated to customer satisfaction. I would recommend this dealership to anyone in the market. From the top down, they are committed to the customer's needs and provide the absolute best accommodations.

Tim and Brenda

Apr 27, 2012

Very pleasant experience working with Linda and spending time in this dealership. The 3 1/2 hour drive to pick up our new car was well worth it! We will be looking for a second car in a few months and Linda will be FIRST on our list to call!!

Allen

Apr 14, 2012

I was trying to buy a car from them, it was listed here it was an S550 Mercedes white, when I called they said that they have the car I got on my car and whent 50 miles to this dealer, when I got there they said it was sold last night but they do have a simliar car but in silver. DO NOT GO TO THIS SERVICE TO BUY CARS UNTIL YOU ASK 10 TIMES IF THEY ARE SURE THEY HAVE THE CAR. When the sales man heard that I'm not intrested in the silver one he turned his back on me and just left no appologiyes nothin. I DO NOT RECOMEND THIS DEALER!!!!!

DSMD

Apr 4, 2012

Mike is extremely courteous, intelligent, and knowledgeable. He identified a new Mercedes 550E on the dealership computer system while it was in the early production phase at the factory in Germany. I was therefore able to order this vehicle with the exact options I needed and get the vehicle in only two months at a great price. I can highly recommend this individual. My thanks also to Ralph Mesa the General Manager who runs a terrific dealership.

Mike3PT

Apr 2, 2012

The overall experience was great. From the moment I met Mike Luciano I liked him. He has a very professional demeanor and is very likable. He fought hard to work with me on price as well as customer service. He is a true gentleman and a pleasure to work with. Jessica in finance was amazing as well. Very warm and personable. I would highly recommend Delray Mercedes Benz as well as Mike and Jessica.

mreno

Apr 2, 2012

From the moment we first visited Mercedes Benz of Delray to the delivery of my new c-class it was quite a pleasure! I had shopped around for months, and Delray was by far - superior to other dealerships. Harry Sugarman and John Bradley offered me a great car at a great deal. Linda Longacre helped me with all my questions. Linda thoroughly showed me every detail of the car and how to use all the new features. She even walked me through the service department and introduced me to them. They all went over and beyond in customer service! It was a pleasant and easy experience working with all 3 (Linda Longacre, Harry Sugarman, John Bradley) at Delray and would highly recommend to everyone!Marlene

Mirror

Mar 28, 2012

Linda Longacre, and this dealership is the best car buying experience ever. Linda is like a good friend. Both Linda and the dealership are a fantastic experience. I am on my second car from them and will stay with Linda and the dealership. I went there for breakfast one morning and to see Linda. I needed air in my tires. I wound up buying a new car. My current E350 is six months old and I am looking forward to buying another. Both my girlfriend Patti and my little yorkie Natalie love to visit Linda. It's all a fantastic experience.

traniman

Mar 24, 2012

michael Luciano is a breath of fresh air. He went of his way to get me what I wanted and for the price I needed. He is by far the best representative Mercedes of Delray, can ever have He even spent time on his day off getting information I needed. I will never use another Mercedes Dealership again.

KakoTampa

Mar 19, 2012

Good service, easy transaction. However, the vehicle had problems that could be solved if pre-inspected properly like alignment, fading panel lettering, and horn.

susanbsold

Mar 12, 2012

michael was very helpful, extremely courteous and found the car i wanted to buy. i am very pleased and love my new car.he always returned calls promptly and is very well informed. this is the second auto i purchased here. i am also very happy with the service department.

Carynlesley

Mar 10, 2012

A great experience. Linda was so professionalThoughtful knowledgeable and made it possible forUs to drive away in our new E350! We will always Work with her in the future and tell all our friends toCall her for their next Mercedes.

stephenh

Mar 10, 2012

just bought a 2012 ML550.could not find this fairly rare car elsewhere in the U.S. with the features that we wanted.from the beginning to end, Warren and his support team could not have been more professional, helpful and a pleasure to work with.This is a very large MB dealership and if any dealer in the U.S. can get a specific car for you, they're the one. And they have the people that make the purchase a no-hassle experience.

Denise Malvin

Mar 6, 2012

Linda was extremely concerned about finding a car which met my needs. Once the car was chosen, she worked hard to get it down to a price I was comfortable with. It was a pleasure working with her.

Lmasnikoff

Mar 4, 2012

This is the second vehicle I have bought from michael. I highly recommend him. He spent a lot of time with me trying to find the car with the options I wanted.

dk050853

Mar 3, 2012

I recently purchased a used Mercedes from Mercedes-Benz of Delray. The entire experience was a joy. My salesman Mike Mueller was a consummate professional!

Don Brookman

Feb 29, 2012

Linda Longacre as a sales person did a terrific job! She explained all the choices as to model and thoroughly went over every aspect of the model I chose.She was very pleasant and friendly. She spent a lot of time with me and programed the features on the Command.Her follow-up calls were appreciated!Don Brookman

hislambk

Feb 21, 2012

We were welcomed with a disarming smile. Mike's sincerity was amplified by his trademark bow tie.We felt comfortable and had a wonderful buying experience.

samklige

Feb 15, 2012

everything that was asked to rate this particular dealership can be answered in 2 words: LINDA LONGACRE. Obviously my first-middle-and last encounters w/ DELRAY M-B were associated w/MS LONGACRE. She answered all of my questions regarding the CAR,PURCHASE,and DELIVERY. And upon delivery went over the FUNCTIONS and the "HOW TO". SHE DEFINITELY MADE BUYING MY CAR AT YOUR DEALERSHIP A PLEASURABLE AND EASY EXPERIENCE.She was also available after i had purchased the car to answer any questions that had subsequently arisen. YES..SHE DESERVES 5-5-5-5-5 ! Sam Kligerman

BarryKGold

Feb 14, 2012

I FOUND LINDA LONGACRE AND HER FELLOW WORKERS AT MERCEDES OF DELRAY TO BESOME OF THE MOST QUALIFIED EXPERTS ON THEIR PRODUCT. THIS IS WHY I CHOSE TO BUY MYNEW E350 CAB. AT MERCEDES BENZ OF DELRAY. DEALING WITH LINDA WAS LIKE A BREATH OF SPRING IN THE AUTOMOBILE WORLD. sHE KNOWS HER PRODUCT WELL AND KNOWS HOW TO MAKE A PROSPECTIVE CUSTOMER FEEL APPRECIATED. I HAVE OWNED ABOUT 10 DIFFERENT MERCEDES IN MY LIFETIME AND HAVE FOUND LINDA TOBE THE MOST KNOWLEDGABLE,AND THE MOST PLEASANT PERSON TO DEAL WITH. A TIP TO MANAGEMENT," KEEP HER HAPPY"

dannyh21

Feb 14, 2012

Linda Longacre, was courteous and patient with me (not pushing) she really answered my questions and helped make the process easy. I would recommend Linda to anyone who is interested in leasing/purchasing their car. Daniel C. Hernandez

danz

Feb 13, 2012

I was not planning to buy a MB when i entered the dealership. I was comparing a BMW convertible to their line up.However, when i met Linda Longacre she sold me on a used CKL 350 that had just came into the dealership. She was not afraid to show me the car in it's pre conditioned state.We both negociated a fair price for the new car and my trade.The whole experience was profesional and quite timely.Dan Zotta

Ralphie511

Feb 1, 2012

Michael was informative but not pushy. I appreciated that fact that he was will to work with me as I decdied between two very different models. I would buy another car from him in the future.

Alissa robinson

Jan 29, 2012

I had a very pleasant easy new car buying experience. Linda was knowledgable and professional. The other associates I dealt with were great too. I would definitely recommend Linda & this dealership.

iregis

Jan 24, 2012

Recently purchased a new Mercedes from this dealer. I had a wonderful experience with all the staff. Especially, Linda Longacre. She was my sales person. She is pleasant, professional and diligent to work with. I highly recommend this dealer and sales person. I have purchased many cars in the past. But, they stand above all others in my experience, and I will definitely be back and recommend others to them.

freddigold

Jan 20, 2012

Working with Linda Longacre was an absolute pleasure. She was a professional all through the process. Linda is very knowledgeable about the car and was very patient in explaining all the techno gadgets on my new 300E. I love my new car and would not hesitate recommending Linda to my friends.

vinnybenz

Jan 19, 2012

my best experience of all the dealeershits ive been to x lou green was quite knowledgable and everything he told me came true x it was a pleasure to deal with loumarco santana (who got me to meet with lou was also very vavvy x they knew what i wanted and what i could afford kudo to both of themvincent falletta

Carol Self

Jan 14, 2012

This was, by far, the best new car purchase experience I've ever had. Linda made it so easy...she listened to me and got me the exact vehicle I wanted at a fair price. The entire staff was friendly and accommodating -- from the gregarious receptionist to the helpful and capable business staff. The purchase was completed in a timely manner. My experience was positive from beginning to end.

RickSr

Jan 14, 2012

I visited Mercedes Del Ray with the intent on seeing their only 2012 CLS 63 AMG. I had been looking at the jaguars and BMWs in the past and was going to buy one after assessing the Mercedes. After seeing and test driving the CLS and having very good (non pressure, but professional) interactions with Rick Seligman and Harry Sugarman, I bought the car on the spot! Never made it back to the other dealers. After the purchase, they introduced me to the GM and head of service to ensure my future interactions were productive. Bottom line: very customer service oriented dealership. AND, the car is terrific!

deh9872

Jan 5, 2012

Michael was very knowledgeable and helpful in finding the car we wanted.The negotiating over the cost was presented very fairly.He went over all the workings of the car to our satisfaction.

gallito456

Jan 3, 2012

Linda is always a joy to work with.She aggressively looks for the car that you insist on the specification and always manages to come up on top. She is quick to respond to calls and her efficiency and kindness is very much appreciated by the entire Pinto family. There should be more like her !!!!!!!!!!!!!!!!

goze14

Nov 19, 2011

very nice dealership and friendly people. Michael is very Helpful and help me to pick up my new ML350. i will definitely buy again from this dealership.

patriciabrandes

Sep 23, 2011

Linda Longacre is my Sales Consultant. After many years of purchasing BMWs, two years ago a brief visit with her sparked an immediate purchase of a Mercedes E350 coupe. She was such a great person to negotiate with that two years later (now) I went to purchase another car from her.

Linda G

Sep 16, 2011

We purchased two vehicles from Linda Longacre and would recommend her to anyone. She is very professional and listens to all your needs and fulfills your desire of what you want in a vehicle. Linda Longacre also goes beyond once you have purchased the vehicle to helping with anything including service issues.

Aw

Sep 13, 2011

Linda is just great! She is always there for her customers and giving the best service there is. The free car wash creates loyalty to the dealership.

gallito456

Sep 12, 2011

Linda has been extremely thorough and professional.She is on target and follows through with great care and efficiency.She was able to locate the exact car that I needed and delivered as promised without any delay. She went over the car with me with great detail and patience.Actually,more sales people should train with her.They will learn a lot!!!!!!!!

Fantasia

Sep 11, 2011

I've been driving Mercedes cars for over twenty years because they are reliable and safe; plus I like a luxury car. I was delighted when a showroom opened up in Delray Beach. Although I always had great service/care at Pompano, Delray is where I live so it was much more convenient. I met Linda Longacre and bought my car the same day. She was wonderful and guided me through the process. Nikki, my service manager, is extremely competent and always ready to answer any questions I might have. The entire team at the Delray showroom is superlative, and the showroom itself is elegant and well laid out.

kcadkins

Sep 10, 2011

This was by far the BEST experience we have ever had purchasing a car. Michael Luciano was extremely professional, efficient and very knowledgeable. He handled every detail and followed up on all of our questions. He found the exact car we were looking for at a good price and our trade in was appraised quickly and fairly. The entire process and transaction was quick and stress free. He even personally came to our house after delivery to set up our Home Link garage door opener. We highly recommend Michael Luciano and the team at Mercedes of Delray Beach, FL!!

beesting6465

Aug 25, 2011

I have a handicap van that I need daily and an light went on. The van only has 6500 miles and i was concerned. I called the dealership and the told me they would take care of it right away. Don't worry we will do what we can and get it done. They brought us in made us comfortable and made sure the van was perfectly maintained and back to perfect status while we waited in comfort and they made us relax and feel confident it would be fixed. What a SUPER experience thank you to the guys at MD of Delray!!!!!! Josh Perez and Markos were so very helpful and made us feel right at home and confident!!We called from the road and they fit us in before we turn the truck off, what service!!

Scott M Berger

Aug 25, 2011

From the initial visit to the Dealership to taking delivery of my new 2012 E350 coupe...our experience was a "10".Everyone involved in our experience treated us with the upmost respect during the sales process.I knew that this would be the norm for I had been bringing my 2004 CL55 AMG to be serviced at this dealership since it opened, and I have found their service to be impeccible.Service performed perfectly each time...so my expectations in the Sales Process was equally pleasing.So if you are in the market for the finest automobiles...see Doron Kadosh at Mercedes Benz of Delray.Scott and Linda Berger

svp0022

Aug 25, 2011

MERCEDES OF DELRAY IS THE FINEST MERCEDES DEALER I HAVE DEALT WITH FOR BOTH SALES, SERVICE, AND OVERALL ATTENTION AND CARE.I HAVE PURCHSED FOUR AUTOMOBILES FROM THEM AND HAVE TOTAL CONFIDENCE IN DEAALING WITH THE ORGANIZATION.ANYTIME I AM ABLE TO RECOMEND HIS DEALERSHIP, AND PERSONNEL, I DO SO.THEY ARE GREAT!!!

WNM

Aug 25, 2011

My wife and I met Michael Luciano and the staff at M-B of Delray last week. We are moving to the area from Chicago and needed another car now that we won't be living in the city. The entire experience was by far, the best I have ever had in purchasing a new luxury vehicle. Michael was soooooo helpful and made the purchase as straight forward and easy as one can imagine. My wife was overwhelmed by the openness of the transaction and the way that we were able to compare the costs from car-to-car in making our decision I mean, sure buying a new car involves a significant amount of personal preference in the selection, but the financial side of this deal was as open and simple as I had ever seen. I know that we got a great deal on a great car. This is how luxury car buying should be; fun, exciting and not confusing!!! Thank you Michael for all of your help.Bill and Rebecca

Harold Eisenberg

Aug 24, 2011

I had been recommended to Mike by another client of his. He made a wonderful deal and I traded in the my used MB E320 for the excellent E350 car I bought. Mike followed through with my sale and followed up well. I will return to him and the dealership with my next purchase.

Lisadelray

Aug 24, 2011

This was the best buting experience that I have ever had. I was expecting a struggle to get the deal that I wanted. I received a good price for a great car. I will definetly refer my friends and family.Thanks

wadecountyem

Aug 24, 2011

I inquired online with Mercedes Benz of Delray regarding the Mercedes SUV I eventually purchased from them, and from start to finish my experience was second to none. I've had several unpleasant car buying experiences over the years, and I have to say that MB of Delray made it and enjoyable and effortless experience. I worked with Joe Taylor and he made a concerted effort to make sure that I was completely satisfied with my new car purchase. He was proactive, professional, honest, and efficient. When I came in to pick up my GL, everyone had a smile on their face and went out of their way to accommodate. I recommended this dealership to another family member who ended up buying a MB SUV from them as well and enjoyed the same pleasant Customer Service that I did. Anyone who is in the market for a Mercedes and who wants to be treated with respect and enjoy first class Customer Service, would be doing themselves an injustice if they didn't reach out to this dealership. I look forward to doing business with them again!

srhenley

Aug 15, 2011

Its always a pleasure to bring my CL63 for service at the Mercedes Benz of Delray !You receive the royal treatment everytime.... for service or imformation .Thank you

macdyver60

Aug 14, 2011

Courteous, Professional and Patient.Good old fashioned look you in the eye, firm handshake make an honest deal guys.Pierre the Security Officer asked if I were being helped he then drove me in his golf cart to the service center where I was offered Bagels and coffee, Mike Luciano worked with me until we had a mutually agreeable deal and Travis Yonn made sure I knew how every offer would benefit me and the pro's and con's of each.I don't just recommend this dealership, I HIGHLY reccommend this dealership!

grpool

Aug 13, 2011

When Mercedes of Delray opened, I starting having my current Mercedes serviced that dealership. I was always treated very well and totally satisfied with my experience. It was natural because of my experiences with the dealership that when I was in the market for a new Mercedes that I give them the opportunity to sale me a new car. Over the past 2 years I have purchased 3 new Mercedes and I know of at least 2 of my business associates that have bought vehicles at Mercedes of Delray based on my personal experiences and recommendations. They fine folks have Mercedes of Delray have truly earned my business.

tpanciera

Aug 13, 2011

My husband and I live in Ft. Lauderdale but travel to Delray for our services and purchases of our Mercedes vechiles. The loyality to this dealership is because of the people. Mr. Veig and Mr. Bradley truly go above and beyond. Customer service is the key and they have superior customer service and has alawys made our car purchases and service a great experience, very imformative and timely. For this reason I am loyal!

ES1941

Aug 8, 2011

Loss keys to my car for service. Very differcult to obtain an agreed price when buying a new car from this dealer. They play all kinds of games with your time and money.

mitchstarr

Aug 8, 2011

I have worked with John Bradley for many years and it continues to be a pleasure to deal with him. Although I live closer to at least 5 other Mercedes dealers, I will continue to go where John is. He makes the experience of getting a new car an enjoyable one. His pricing is always fair and the service he provides is second to none. I actually dealt with one of his Mercedes competitors locally before going to Delray. The experience I had with his competition (not a good one at all!!!)prior to going to John on this past purchase convinced me that he is the very best out there!

imagine2be

Aug 5, 2011

As always we have worked with John Bradley for almost 20 years and are on our 15th Mercedes. The reason we make a point to use MB of Delray is because of the service and attention we receive. NO is not in their vocabulary. Every request or issue we have is always addressed immediately and effortlessly. This visit was for a scheduled service on our S600 and Nikki did a great job checking everything and completing that service on time as promised. The dealership surprised us with a new E class MB to drive while they worked on our car. If you are looking for excellent service and attention then Delray is the place! The entire team is amazing. Thank you guys for always taking care of us!Proud MB Owners,Bill & John

bobinboca

Jul 6, 2011

You feel like family member at this agency. Everyone treats you like a friend as well as a very important and respected customer. Everyone from the greeter to the parts department people do their best to accommodate you and make you feel at home. We have owned Mercedes since 1984 and currently have two. Our newest is an E-350 convertible purchased at this agency after it opened. We came to this agency to follow our previous Service Advisor, Almog Veig who transferred to this location and is now the Service Director at this location. We have also been provided with the cell number of each person whom we might have to contact should we need them. Our comfort & relationship with this agency is the best that we have ever had with any new car dealer that we have dealt with.

JTOLEDO911

Jun 22, 2011

Immediate Internet response. Greeted at front door. No haggle pricing. Given all available discounts without needing to ask. Fare Trade-in Value, did not try to low ball and insult my inteligence. Closed the deal in 1 hour. Delivery was even smoother. The person handling the sale new the product inside out which is something I am very particular about. Couldn't think of one thing I would have wanted to happen in a different way. Best vehicle purchase from start to finish that I have ever experienced in my 30 years of buying cars, boats, motorcylces or what ever. Even the final signing of the papers was a pleasure, the finance associate was friendly, pleasant and did not try to push the add-ons like they usually do. Top Notch!!!

abacomike

Apr 26, 2011

I have purchased 3 new Mercedes Benz E350 Sedans from this dealership in the past 2-1/2 years. I have shopped all the other dealerships in S.E. Florida, and none come even close to the deals I have gotten at Delray. Not only is their pricing phenominal, but also the manner in which they treat their customers. I cannot recollect even one instance when I felt less than completely satisfied with my experiences. Whenever I visit the dealership for a carwash or an oil change or service, I am approached by at least 5 employees who welcome me back to the dealership and who know me by my first name. Their waiting lounge is first-class with refreshments, bagels, donuts, etc., served every weekday morning. Whenever I get the itch for a new car (which is quite often, as you can see from above), I just mention my interest and I am given a deal which cannot be beat by any other dealership within 30 miles. I have referred many friends and business associates to Mercedes of Delray, and each has been given the same kind of deal I received and is treated like a member of their family, not just a customer.The service department is relaxed, yet most professional. Finally, I would recommend Delray Mercedes to anyone looking for a great deal on the best automobile produced in the world, without any hesitation.