Mechanicsville Honda reviews

feel cheated

Jul 21, 2015

SECOND CAR I BOUGHT THERE. PICKED UP CAR WEDNESDAY 7/16/2015. BOUGHT THE CAR AS IS, MECHANICSVILLE HONDA SAID THEY WOULD INSTALL NEW TIRES AND DO WHAT WAS NECESSARY TO PASS INSTECTION. THE CAR HAS 3 DIFFERENT MAKE OF TIRES ON IT NOW! GOT IN THE CAR AND LEAVING THE PARKING LOT THE CHECK ENGINE LIGHT CAME ON. LEFT THE NEXT MORNING FOR A TRIP OUT OF STATE. AFTER AN HOUR ON ROUTE 95 THE RIGHT REAR TAILLIGHT FELL OFF. AND SHORTLY AFTER THE AIRBAG WARNING LIGHT CAME ON. I TOOK THE CAR BACK TO HONDA, THEY DID INSTALL A TAILLIGHT. I TOLD THEM THERE WAS A LOUD CLUNK IN BOTH THE RIGHT AND LEFT FRONT END SOUNDED LIKE THE BALL JOINTS ARE BAD, AND THAT I WANTED THEM TO CHECK THE ROTORS TO MAKE SHUE THEY HAD NOT BE RESURFACED MORE THAN WHAT IS RECOMENDED. THEY REFUSED TO CHECK ANY OF IT! SAID IT HAD ALREADY BEEN INSPECTED. BE CAREFUL! THEY CARE NOTHING ABOUT YOUR SAFETY! IF YOU BUY HERE MAKE SURE EVERYTHING IS IN WRITING AND CHECK TO MAKE SURE THEY DO IT BEFORE YOU LEAVE THE DEALERSHIP

Iris

Jul 12, 2015

We just bough our 4th Honda. We have always had good luck them, but I wanted to try something else for a change, however, after dealing with several other dealerships we found that not only did they give us the best deal but our salesman, Clyde Parks, made everything so easy for us. I hope he is around for a long time because we will definitely go to him when we buy our next car.

MomsHelper

May 29, 2015

I went to Mechanicsville Honda to help my mother choose a car. Clyde Parks helped us, and he gave us a great car buying experience. He was very helpful and understanding. He was also very patient! She bought a new Odyssey, and it's a great van! She got a nice deal on it, and a good trade-in amount. We would both recommend Mechanicsville Honda, and tell people to ask for Clyde.

Phyllis Deeney

Apr 30, 2015

I purchased my fourth used vehicle at this dealership And they have all been great cars. My most recent purchase went very smoothly with Clyde Parks as my salesman who worked with me and gave very good Customer service.

Jake

Apr 20, 2015

Friendly and professional service. My third purchase from this dealer. Have always been 100% satisfied with the experience. Clyde was prompt and thorough. Even though this purchase was for a used vehicle with no warranty I felt confident enough in this dealership to trust that I would receive a decent vehicle for it's price and age.

Karla with a K

Apr 11, 2015

Excellent salesmanship great customer service and an a amazing salesman, Mr Clyde Parks. I would recommend this dealership to anyone looking to purchase a car.Customer Ms K Stevenson

H Billups 24

Mar 31, 2015

I was very please with the professionalism that Clyde Parks showed me when I purchase my 2005 Honda accord he wasn't pushy he let me take my time to make my decision or what route I wanted to take in purchasing a car.I would in the near future refer all of my friends and family to Mechanicsville Honda and Clyde Parks .

James R Bowles, Jr

Aug 21, 2014

Buying our new CR-V was enjoyable. This was made possible by people like Clyde Parks and Tim Ballard who went out of their way to help us. The salesperson, Clyde Parks had me come back to the dealership after the sale and explained to me all the buttons and gadgets. In all my experience of purchasing a vehicle, I never had this done for me. I would recommend this dealership to my friends.

Susan

Aug 16, 2014

Yesterday I purchased a Honda Civic from your dealership. Steve Snead went above and beyond to find out what I wanted in a car and matched me with a great Civic - complete with everything I needed and within my price-range. This is my third Honda , so I am well aware of the high quality of the vehicles. It was a great day - I did not feel rushed. Steve made sure to point out all the features answering all my many questions - his customer service skills are top-notch. I will certainly recommend Mechanicsville Honda and Steve Snead to any friend who is looking for a new car. Thanks to Steve and his team! Susan S. Pittman

Jonathan

Aug 1, 2014

Was looking for a vehicle for my wife. Clyde(sales staff) was greatly helpful. He was very easy to deal with and not a pushy salesman. Really made the whole car buying process easy. Will definitely stop by again when looking for another vehicle.

bedfordf6504

Jun 14, 2014

I am so pleased by the customer service, cleanliness and friendliness of the salesperson Robert "RJ" Jackson. He was enthusiastic about selling me the "right fit" car. I told him up front what I was looking for and the price I could handle. He asked several questions in order to get the best car for my money. He stayed over to make sure I was happy with my selection and that the appropriate paperwork was completed. I came to Mechanicsville Honda around 3 pm and I didn't want to be rushed. I found a few cars that I wanted to test drive and RJ made everything smooth and easy. I wasn't pressured to buy a car that day but I am so glad I was. I told RJ I needed to "look good" in a car and I am still smiling a week later. I am so happy with the service that I received.RJ should be labeled "Salesperson of the Year". I will come back to Mechanicsville Honda for further purchases and my daughter will be purchasing her next vehicle from RJ at Mechanicsville Honda as well. She's a college student with an old Honda accord just like I have but eventually it will die like mine and she will need to purchase another car or truck.Thank you RJ for everything. I will recommend you to my family and friends.

John H.

Jun 12, 2014

I have to say this was the best buying experience I have had anywhere. The service and willingness to choose the right vehicle for your needs was outstanding. No pressure sales techniques, very easy to work with, and the eagerness to help you along the car buying process are just a few great characteristics to describe the staff . Steve (Sales Consultant), Billy (Sales Manager) and Mike (Finance Manager) are great to work with and I was very pleased with how I was treated. I would recommend this dealer to anyone interested in buying their next honda or any car for that matter. They made my wife and I feel at ease and looked out for our best interest. We were able to get the vehicle we wanted for the price we wanted. This will be the only dealer I will do business with in the future. Check them out!

Rberry1978

May 23, 2014

My name is Randy Berry, me and my wife just bought a 2014 Honda Pilot from Mechanicsville Honda and our Salesman was Ming Chin, not only was he a terrific guy but an unbelievable salesman. Me and my wife were very pleased with how fast the whole process went.He made us comfortable with the process and it was nice to not have to deal with a haggling.We told him what we were looking to do and he made it happen. We have bought a handful of cars from different dealers and no one has been more efficient at getting the deal done in a short amount of time. We will recommend Mechanicsville Honda and Ming Chin to all of our family and friends.

Tangie56

Apr 25, 2014

Professional staff went out of the way to make sure that I was happy with my purchase.. Honda's are great cars will tell all my friends about ming great personality ...

Stephanie

Mar 21, 2014

I have bought 4 cars from Mechancisville Honda in the last 3 years. I have always had a great experience at Mechancisville Honda. They are friendly and the service department has taken care of our vehicles.

K.F.

Mar 21, 2014

This has been the 3rd purchase we have made with Mr. Ming Chin in the last 3 years . We were impressed with his professionalism, product knowledge, and his willingness to help us in locating the right car. Ming was very courteous and had a delightful sense of humor that made our buying process exceptional. Our customer service experience with Mr. Chin and his associates at Mechanicsville Honda was great. We look forward to working with Mr. Chin and Mechanicsville Honda for car #4... Regards and happy selling,

serenityfaith34

Jan 21, 2014

I purchased a brand new 2013 honda accord sport in Spetember of 2013. The worse thing I could have done. I have had the car for 4 months and both of the right wheels knock when I hit a bump in the road, the interior on the passenger side door panel is coming apart and My Paperwork Has Incorrect mileage. I have been to the dealership 3 times and they have not done anything to fix any of the problems. When I showed the representative the paperwork that has 3254 miles when my car was suppose to be brand new he marked thru it and said it was a computer glitch. It is still a document that has my signature on it with the incorrect information. when I called to speak to the manager he hung up in my face. Then when I went back to the dealership to see if they could give me a deal on another car,the Car that was on the website was not the car that was in the parking lot and they refused to make that change In price difference. I drove a hour to get a car that was not even there and nothing was done about that either. It has been problem after problem. Since nothing has been done I have hired a lawyer because no one has fixed any of the problems or put effort to. I find that applying false information is a big deal with my paperwork and the information on their website.

Sweetie

Apr 2, 2012

I went to your dealership looking at an Acura TL. The overall experience was outstanding, the saleman was outstanding. I would most definately visit again.

Wil P

Sep 3, 2011

We bought a 2012 Civic sedan today and the experience was great. Great customer service and they gave us a fab deal on the car. top dollar for trade in too.

ssmtsx

Mar 30, 2011

I used the USAA Zagg Pricing to find the price of my 2011 Honda Accord coupe. The closest and lowest price dealer was the Honda dealer in Fredericksburg. Due to past service issues at said dealership I refuse to give them any more business in sales or service. The only dealer that would match their price was Mechanicsville. The staff at Mechanicsville Honda was amazing to deal with. Christy Kubicki really took the time to make sure I was taken care of. The same can be said for Ming, and the rest of the staff that helped me. I would recommend anyone in the market for a new Honda to give Mechanicsville a try. I live over 50 miles away from the dealership, but feel the drive was well worth it. I saved the same amount of money as I would have in Fredericksburg, but the staff was much better to deal with.