MCCARTHY HYUNDAI reviews

kcchiefer

Oct 8, 2016

This will be my fifth Hyundai purchase from this dealership. If you want friendly, caring, appreciative, professional and supportive sales, finance, body and service staff, you will find it only at McCarthy Blue Springs Hyundai. This place runs on all cylinders!

billandjane1951

Oct 7, 2016

I am not blaming my sales person, D.J., I'm blaming the get-ready person who washes, places the mats, cleans the windows INSIDE and out and in-stalls the plates (all of which did not get done properly). Again, I do not wish to blame D.J., as I think of her as family. Bill Osadchey

kerikemner

Oct 6, 2016

Loved my experience with everyone!! My husband and I were very impressed with everyone, we have already recommended our friends to McCarthy. The minimum word count on here is a tad obnoxious though.

JMGenesis

Oct 3, 2016

My new Genesis and salesperson Ms. D.Johnson was a perfect pairing for my purchase experience. The guality of professionalism far exceeds your average dealer. My pickey demands were met 100% .This was my third purchase since 07 and my advice is to at least visit DJ once or you will be cheating yourself of the quality experience you've been searching for in a car and a feeling of a partnership with a class act salesperson!!!

albin_1

Sep 22, 2016

Jason Bosley was a great sales person. Very helpful. Beware of the paperwork and read everything. Don't let them rush you during the paperwork signing. There was an undefined charge on the paperwork. It was listed as N/A and I found it the next day while reviewing the papers. The dealership was closing and they wanted to get home that night and I felt like everything was going well. I did not read everything as it was being explained to me and that was my fault. I should have just come back the next day and not been rushed. This is the only complaint I have. Salesman was fantastic, past experience with the service department was great. Dealership is very friendly and I have bought here before and will again.

sack.gary1

Sep 21, 2016

We knew going in exactly which vehicle we wanted, and Blue Springs Hyundai had the exact vehicle in the right color on site. The paperwork took a little longer than I would have liked, however the staff made the wait far less tedious. MCCarthy personnel did a great job working on the price and getting us a great deal on our trade in. Overall it was a great experience and I would recommend McCarthy Hyundai to my friends.

willhamilton07

Sep 20, 2016

The 2017 Sonata is my third Hyundai from the McCarthy Dealership and I co-signed on my step daughter's purchase of a 2013 Tuscon. In every instance Deborah Johnson and the entire staff has treated me with professionalism and respect. DJ is very thorough and makes sure I receive the car that will meet my needs. I'm very impressed with the McCarthy dealership, including the Service Department as they have consistently maintained my vehicles.

toepoker

Sep 17, 2016

This was absolutely THE best car buying experience I have ever had. EVER! Everyone, at every level, was friendly, courteous, and professional. This is how it should be when buying a car. Outstanding!

nicholaslrau

Sep 8, 2016

Couldn't believe how easy and straightforward it was getting a new car. All the horror stories of vulture car salesmen was not a problem at this dealership. Got the price and car I wanted. I am a happy customer.

J.Anderson

Sep 2, 2016

Took my 2005 Hyundai Santa Fe in today for a recall and warranty work. I expected I would need to leave it for a few days, which was fine. But Ryan said " give us a couple of hours and we'll get that taken care of for you." Awesome customer service ! They were professional and courteous. Thanks Ryan, Brian & all the service guys !

laurengrelle

Aug 19, 2016

Rodney is the best he is why I come back to lease my cars with this location. I will be back again when my lease is up to work with this group for sure!

kawle73

Aug 13, 2016

We enjoyed the service and committed excellent customer service that was extended to our family. The guys worked tirelessly to ensure that they were able to help us get out of the car that we were in that was a nightmare.

harleman.scott

Aug 13, 2016

Very good. Friendly and knowledgeable. Clean. No pressure. Good recommendation on car. Would definitely come back for another car and service. I'll be back again.

bward0

Aug 4, 2016

Rodney Sutherlin, Caleb Zimmerman and Brian Knight are first class. They made our car buying experience second to none! Very professional, courteous and took care of everything from start to finish! I would recommend McCarthy Hyundai of Blue Springs to anyone looking to purchase a new car!

desilu

Aug 4, 2016

I can't get over how nice everyone is! Keep up the great work! I'm not good with names but my receipt reads Brian Johnson.

monicasaguiar

Aug 3, 2016

All the staff was really pleasant and helpful. It took a little too long the process for the payment because the financial department is understaffed.

mrs25310

Jul 22, 2016

They were great and easy to work with. Rodney has a great personality and is willing to help you out. They were upfront and honest and didn't try to talk me into anything that I didn't want.

playters

Jul 21, 2016

We bought a Sonata here in 2014. Loved the car and the dealership so much we came back two years later to get a 2017 Santa Fe. The people of McCarthy Hyundai worked to help us get the car we wanted at the price we could afford. Overall, great experience!

catladycld

Jul 17, 2016

Sales personnel and the service dept are great. DJ has sold me 3 vehicles. She is the best! The service dept is so easy and friendly to work with. No high pressure.

photobug0

Jul 16, 2016

The overall experience was excellent. The facility is clean and all the staff were helpful in directing me to a sales rep. I had an idea of what I wanted and the salesman found that vehicle in a color I liked. We test drove it right away and were able to close the deal and drive it home that same afternoon in a matter of a couple hours. The only wait was for the car to be detailed and my license plates switched over.

bward0

Jul 15, 2016

My experience with McCarthy Blue Springs Hyundai was second to none ! Rodney was awesome to work with and made our car buying experience the best ever. From his professionalism right down to taking care of all of our questions and test drive. We were so delighted with our experience we went a purchased a second vehicle from Rodney Sutherlin and McCarthy Blue Springs Hyundai three weeks later! Same experience the second time around as well! We will be servicing our vehicles at the dealership as well. The shop floor was so clean you could eat off of it! What really sold us on Hyundai is the 10 year 100,000 mile warranty! No one can beat that !

forestdingman

Jul 12, 2016

She was wonderful as always. 3rd car bought from D.J. Am sure we will be back again. Great place to buy a car, Great Staff.

bgiertz45

Jul 10, 2016

Both Sales and Service Staff exhibit the best in professional attitude and service to their clients and treat us with respect. When the time comes, we will return to McCarthy Hyundai, Clue Springs, MO, for our 7th Hyundai.

mikemcminn1950

Jul 7, 2016

Was very pleased just took a little long to complete my purchase I am another happy customer from blue springs Hyundai . Thanks for being there to do business

viajeros

Jul 7, 2016

A very professional,friendly dealership. I have purchased every vehicle from them for the past 10 years. I also like their service department and have always had my vehicles serviced there.

johnliac

Jul 7, 2016

This is our third purchase from DJ. Great person and recommend to all our friends. We have always felt comfortable at McCarthy and found the experience to be positive and friendly.

jdickerson0

Jul 1, 2016

Tony was a great person to work with!!!!!! The dealership did everything they could to meet our requested monthly payment. This is our 3rd vehicle from the McCarthy Blue Springs dealership obviously we like it and will be back. Thanks!

victoroutside

Jun 28, 2016

I am very happy with the service I received at this location. The Sales Manager Steve Willis was very friendly and Rodney Sutherlin was also very friendly and helpful. All of the staff that I have met have been very friendly and welcoming and made this car buying experience a good one.

Robert Cates

Jun 24, 2016

We dealt with Rodney and Tony, two of the nicest gentlemen we have ever work with when buying a new car. They both went way beyond what you expect from someone. We have bought several vehicles from McCarthy in the pass, and would recommend this dealership to our friends and neighbors. We are very happy with our new 2017 Elantra. Yes we will go back when we are in the market for a new auto.. Robert and Linda Cates

cnr74540

Jun 24, 2016

It was the easiest process of buying a car that we have ever had! Quick, efficient and professional. They made everything happen in the specific car that we were looking at and gave us options we didn't even know we had!

qkanbeth

Jun 24, 2016

Great dealership! Very nice, friendly staff. This is our 2nd car purchased from this dealer. Will be back for the third one in a few years. Staff is so nice and pleasant. They really seem to care about our personal auto needs.

holly.beyer1410

Jun 16, 2016

James is awesome to work with. I have bought multiple cars from him. I will continue to use and recommend hi to others. My family has worked with James for years and has bought multiple cars from him.

bailey_karen

Jun 14, 2016

Good experience. Vehicle was very clean. Salesman worked very hard to make sure I got the specific vehicle I requested with all the options and obtain the best financing available.

stephanie-smith

Jun 12, 2016

Tony was excellent to work with! The financing took much longer than anticipated, and wished there was a bit more time during that. To discuss individual fees and add-ons.

sam_bish2003

Jun 10, 2016

Enjoyed working with Rodney... So far car is good...offered best price and effort to get deal done so willing to travel 2 hours from home to buy from McCarthy

williamsbilly92

Jun 9, 2016

Rodney is a true Professional and made the new car buying process enjoyable. There was no high pressure and they answered all the questions I had at the time. The Best part is the follow up by Rodney. He assured me if I had any concerns to call or stop in. Thank you.

debbie-lordassoc

Jun 9, 2016

Our experience with McCarthy Hyundai has always been way beyond our expectations compared to any other Dealer we have ever dealt with. We will never go anywhere else! We love the product and the great friendly service. The loaner car program while service is being performed. I have never bought a new car that had more than a gallon of gas, let alone a full tank! You guys are all great! James Poe - he's the man! I believe Brian is the finance man who is also very friendly! I cannot remember the other guys names.

bonhart

May 23, 2016

Great team to work with and service department friendly and helpful. Good knowledge of what is on the car and provide all you need to know to drive off feeling like you know how to operate all the extras.

rhutchinson0

May 21, 2016

Salesman, George Williams, helped us through a difficult time. We arrived at closing time on a Saturday and were helped in a courteous non rushed manner.

shibby_tibby

May 15, 2016

I felt very welcome and respected. I knew exactly what I wanted and everyone worked hard to find it for me. No one tried to change my mind. I appreciate the amount of cooperation there was among employees. My salesperson Rodney did everything to make me feel comfortable during the entire process and answered every question I had. Overall a very good experience.

francesklinge

May 14, 2016

Have bought other vehicles from this dealership and have always had a good experience. The service department in the past with my other vehicles have always given good service.

marylouskelton14

May 13, 2016

Great job in getting the car and payment I wanted. I wish I could remember the salesmanship name. He did a great job of helping us

myapplecore

May 9, 2016

Our recent purchase of a new car with the McCarthy dealership was by far the best we have ever experienced when buying a vehicle . We were not pressured , they worked with us patiently through the entire process. They were informative in all areas , friendly and expeditious . In the past , we also have used their service dept. for our 2011 Hyundai and found their service department excellent ! I definitely give all departments a 5 star rating. . Even though we live near St Louis , we traveled 250 miles to buy from this dealership because of our past contacts with them. We now have a new 2016 Hyundai and I'm sure down the road, our next car will be purchased through them also!

jcgilgour

May 7, 2016

Despite my age, this was the first time to shop for and trade for a new vehicle. With the guidance of a son, but not influencing the decision, the salesman, James Poe suggested to us the 2017 Elantra as a safe and comfortable car to replace my larger vehicle. It seemed to fit me better, is beautiful, and Mr. Poe worked to make it a deal

catladycld

Apr 21, 2016

McCarthy is excellent and would recommend to everyone. Three of my friends have made purchases from the Blue Springs location. I love my 2016 Tuscon.

northeastminster

Apr 17, 2016

In our dealings, Jonathan demonstrated a good balance of personality and professionalism. He asked good questions and appropriately offered options; but did not pressure in any way.

adamarterbridge

Apr 16, 2016

Very good experience. Salespeople were helpful and friendly. Vehicle exactly what we wanted. Would certainly recommend dealership to others, and happy we chose to work with the salespeople here.

GDust

Apr 11, 2016

Rodney called me after my internet search for a white Elantra Gt with a black interior. He found the car and every possible rebate and offered an out-the-door price (including admin. fee) in a phone call or two He provided the information I requested by email with his best offer ,making this an easy sale's experience. Normally, I loathe buying a car, but Rodney made it easy. He had everything taken care of by the time I drove 150 miles to sign the papers and take it home. He is a friendly, patient salesman who never pressured me. During the test drive , he slowly and carefully showed me how to adjust the speakers - twice. After meeting with the "manager," the step I usually dread because I fear he or she will slip in some new cost, I was surprised. Just an offer for a life-long warranty, my initials and signature, and I was out the door. Rodney followed me to Enterprise and dropped of the key and showed me a shortcut to my friend's house. I highly recommend this gentleman, Rodney Sutherlin if you are looking for and smooth, straight-forward sales experience. His last words were, "Call me if you have any more questions about the car." He's a 10.

dhoke76

Apr 9, 2016

Outstanding customer service from Tony...from my initial Internet contact all the way through (and even past!) the sale. He answered all of my questions and concerns promptly.During one of our visits, Tony was helping another customer so Rodney assisted us. He was also extremely friendly and helpful.

jlrosenberg

Apr 9, 2016

Rodney Sutherlin and McCarthy Hyundai made my car buying experience truly a good experience. I never felt pressured at any time and was never tried to get something that I didn't want or need. The whole process was quick and I felt treated fairly and with respect.

ljenndowning

Apr 9, 2016

The staff at McCarthy Hyundai is top notch. I recommend them highly! Very professional and driven to make new car dreams happen! Tony Ross was amazing. He was committed, as the rest of the staff to get me where I wanted to be. They got the job done in a timely manner. Now I can start rebuilding my life, my credit and enjoy my brand new car doing it! Thank you to them.....

gayann14

Apr 9, 2016

Best place ever to buy a car. Very professional, yet fun. My second purchase from McCarthy Hyundai. I desired a manual transmission. They found one & delivered it after the holiday. Rodney is awesome, DJ is, as well.

mjpeterson85

Apr 9, 2016

Mccarthy Hyundai was extremely helpful and caring through the purchasing process. Mr. Robertson was kind and informative. He worked with me to determine what I needed in a vehicle. Overall, the entire purchasing experience was great!

annmarie71

Apr 8, 2016

I'm very satisfied with my decision to buy a new SUV from Hyundai..? This is my third vehicle purchased from Hyundai of Blue Springs and I've always been treated very fairly by all the staff there. Everyone has always been very kind and professional with me and always with a smile. And this really does matter to me. Thank you!!

ward_jasmyn

Apr 8, 2016

I really thought Rodney did an excellent job. He had me and my uncle in there for a reasonable time. He was respectful. He also made sure I knew how to use everything in my car before I even drove off the lot. He helped me get the color I wanted as well. I felt so happy when I left. I'm glad you guys have someone on your team like him. I'll definitely refer others to your location. That's again, Rodney Sutherlin & McCarthy Hyundai in BS.

jcalipetro

Mar 31, 2016

All the people involved in my purchase were friendly and helpful. All my questions and concerns were addressed. I would definitely recommend Blue Springs Hyundai.

geneecho

Mar 31, 2016

This is our second Hyundai from McCarthy and love the customer service and the service department. They always keep us notified of any thing we should be aware of with recalls or maintenance. They have always been very friendly and helpful. Thanks for a great dealership.

jasonrogers35

Mar 31, 2016

Blue Springs McCarthy Hyundai is the best car dealership I have had the honor of dealing with. They really made me feel like they had my best interest at heart. They worked very hard at getting me into a VERY NICE car for an amount that I could afford. They have definitely gained my trust as a customer.

qcarts98

Mar 28, 2016

We were very happy with the service received. We left very confident and assured about our purchase. The staff was very knowledgeable, professional and made us feel at ease. DJ did an excellent job showing us a car that met our needs and put our satisfaction first. We will definitely recommend McCarthy Hyundai Dealership to our family and friends. I know we'll be satisfied for years to come.

silverstriker95

Mar 28, 2016

We were pleased with our experience working with McCarthy Blue Springs Hyundai. Caleb worked with us to locate a vehicle with the options and the color we wanted. That required a trade with another dealer. The car was received the next day and we were able to pick it up the following day. We are very pleased with the our new vehicle and the experience.

rachelgrist11

Mar 28, 2016

Caleb was awesome at helping us find the perfect car for our family for the price we wanted. We definitely recommend this dealership and plan to come back when we are ready to buy our next car.

j_braudis

Mar 24, 2016

Best dealership. Tony Robertson was hardworking and knowledgeable creating a stressfree and enjoyable car buying experience. The entire staff is a cut Above the rest. Fantastic dealership.

kenbetsimpson

Mar 11, 2016

James Poe met us as we approached the dealership and was exceptionally friendly,, offered plenty of information, without being pushy. He assisted us all the way through the considerations, called the manager in a couple of times for additional information. When it was time for financial considerations Brian was most helpful, and both offered timely suggestions and helpful information. When we were involved in the collision, just about closing time, James came to where we were, helped us through that mess, called back to the dealership and arranged for us to have a loaner vehicle. Another employee stayed after closing to see that we were all set for transportation. All were very helpful.

lukeblb

Mar 11, 2016

I can't say enough about how great the buying experience is at McCarthy Hyundai Blue Springs. I did a lot of research and went to many different dealerships. None were as good as McCarthy. Rodney was a perfect salesman, who only wanted to make sure I got a vehicle that I would be happy with. I felt like he was on my side. His manager, Steve was professional, helpful and best of all, sincere. Finally, Brian, the finance guy spelled everything out for me, got me a great deal and answered my questions in detail.

THERESA.DOSS

Feb 16, 2016

Rodney took great care of me. I bought a car in less than 2 hours, they even found the model with the options I wanted in my color choice. Thank you for excellent customer service!

MPTRIGG

Feb 15, 2016

Would love to get another vwhical latter . and hope to . want to thank DJ and all the hard work that her and George did. Made it real easy thank uc

BRADLIERUSSELL

Feb 9, 2016

Friendly, fast, straight forward! A fast moving experience that considered my time as valuable. Had the right vehicle, sent a video prior to my visit representing the vehicle I requested accurately.

SMITHVILLE10_DEC

Feb 4, 2016

They made my car shopping experience fast and stress free!! I would definitely recommend them to anyone who is looking to buy a new car!

EXTREMEBLASTING

Feb 2, 2016

The best place I have ever bought a car from. Excellent dealership to buy from. Will buy all my vehicles from this dealership from now on.

DSMITH22764

Jan 19, 2016

No stress involved when I bought my Santa Fe from McCarthy Hyundai. Really nice staff. No pressure. It was worth the drive.I recommend anyone looking to purchase a new vehicle stop at McCarthy 's first because it will be your last stop.

jpsitz

Jan 13, 2016

Rodney is the man. Best experience my wife and I have ever had on buying a car. Rodney went out of his way to help us get the best deal in KC! Wouldn't get a car from anyone else. I'm not the type to write reviews (good or bad), but we had such a great experience that I had to. Best deal in KC. I will definitely refer business to them in the future. It's difficulty to find quality people that care about treating people like they would their own family. Thank you Rodney

LORI_WEIR

Jan 12, 2016

Wonderful experience, I would highly recommend everyone at the dealership. Everyone from the service department to the fiancing department to the sales department were great to work with.

BAV279

Jan 8, 2016

I was looking for a new car to get me to work and school, and Rodney let me test drive a new Veloster R-Spec. The car was great, and we were able to get the price to a point that I was happy it. It's been a great car for the last few weeks now, and look forward to continuing to drive it.

LJGOLPHIN

Jan 7, 2016

Great service will as well as employees. I look forward to my next visit, I have no doubt that my vehicle will be taken care of.

NOFSINGER920

Jan 6, 2016

We love our new car and found the sales staff to be honest, helpful and informative. Seemed to really want to help us. No high pressure sales, which was refreshing.

NATMARIE0721

Dec 31, 2015

I started with an online quote request for a lease and Tony responded to my request. He was very helpful from the start getting me quote information for two different types of cars for lease and purchase. I did not feel pressured in any way to come in and take a test drive. When I came in for a test drive for a 2016 sonata, Tony recommended a 2015 which would better fit my needs. He answered all my questions regarding the features of the vehicle and the finance department was very helpful in getting me the best price and discounts for the vehicle to be within my price range.. This has been the best car buying experience I've ever had out of the cars I've purchased. I love going to McCarthy blue springs dealership from the service department to the sales. I will continue to own a Hyundai in the future. I love the car and feel the employees at McCarthy are sincere and there to help you

BUGTONAN

Dec 28, 2015

I had an unbelievably positive experience in buying a car at McCarthy Hyundai in Blue Springs. Total non-pressure and I was never urged to buy above my budget. They have a great selection of cars, and the salesman was knowledgeable about the cars' performance, features, etc. The staff go out of their way to accomodate you, and I drove away confident that I received a good deal. Highly recommend this dealership and salesperson Rodney Sutherlin.

LADYBVO

Dec 22, 2015

Rodney was great to work with. Attentive and took care of my concerns. He wasn't pushy. Very knowledgable about the vehicle and what he didn't know he found the answer. There were no hassles and pushy after sales and costs slipped in when signing which was a relief.

THOMASSTAAB

Dec 22, 2015

Great people, great company and a great car. I couldn't have asked for better service from a quality team! Thank you McCarthy Hyundai for a tremendous overall experience.

FORTE0

Dec 15, 2015

The buying experience was the best ever. Rodney did an excellent job. We would definitely purchase another from the dealership. Everyone was friendly and helpful.

SIMPSONSKCMO

Dec 14, 2015

Decided to trade my car on Sunday and drove home with a new Hyundai on Monday. How great is that. Beautiful car, wonderful staff, incredible deal, HAPPY wife. First Hyundai I have owned. Going to enjoy the ride. Thanks.

Never-Settle

Dec 10, 2015

I bought two Hyundais (at McCarthys Blue Springs Hyundai) in 2008, which we still own today. One (mine) is kept in a climate controlled garage alongside my 2014 corvette. The Hyundai may be an 08 but it has only 50,000 miles on it. I have had all of my maintenance (including all scheduled maintenance) done at the dealership. I didn't feel that there should be issues with paint fade, or rust on any part or parts of the auto. Not just because of the low miles, but because it is always stored in a climate controlled garaged. But still I know things happen. I had a problem with rust on the wheels a few years ago & they were refinished to my satisfaction, at my cost. THE PROBLEM-I had noticed paint fade on one of my windshield wiper arms. Again I was willing to have the work done at my cost (which I did). When the car was returned to me, there were runs in the paint. The service manager told me to give it a day or so and see if it didn't even out. (Trip 1)Well it didn't even out so I called and made an app. to have it redone. When I arrived for my app. I was told they were over booked and that I would need to set up yet another app. to have the work done. (Trip 2)This time before making the drive out there (which I was going to do anyway because I needed new wiper blades) I called first and spoke with the body shop manager to be sure they had time to work on my car that day. This time he told me that he was not going to repaint the parts due to the runs in the paintWait a minute...WHAT?! He said that I had been told there was no guarantee on the work to be performed. (Trip 3)With that being said, let me tell you that I have bought four new autos from the McCarthy Auto Group since 2008. One for myself and three for other family member. Furthermore I have been doing business with McCarthy Auto Group since the 90's because I feel I get a good value for the dollar and I have never encountered a problem that was not resolved to my satisfaction. I know the previous body shop manager, I believe his name was David, would have never of let this happen. He was a real asset to the dealership.But if the service (body shop manager) will return a car to the customer with runs in the paint, and refuses to make it right goes without saying why he would not guarantee the work. I have never meet the body shop manager, & have only spoke with him this one time over the phone. This is the first time I have experienced an employee at this dealership not going out of their way to see the customer satisfied. This is not a bad dealership, just a bad employee.

ACAMPBELL1033

Dec 4, 2015

I don't remember all the names but, they were all great. The salesman took me to the car I wanted right away and guided me thru the process with expertise as did everyone I ended up dealing with including the service dept.

abanksfam6485

Nov 30, 2015

Purchased from McCarthy Hyundai a 2011 Sonata in August 2013. Danny Black salesman, was extremely strange and uncomfortable to deal with (including calling my cell phone at least 6-8 times after purchase and I stopped answering) When we went to license the vehicle we found out the title had been switched with another white Sonata somewhere in Missouri and it took us over 18 months to get that straightened meanwhile we received numerous tickets for being illegally licensed. Paint began chipping off the front bumper almost immediately, however it was repaired for us, but by summer/Fall 2015 the paint was chipped horribly all over the vehicle, and I began shopping for an SUV and to trade my Sonata. We also received a recall notice regarding the engine and rod bearing issues. I contacted McCarthy and received emails from Caleb Zimmerman offering to help me locate a preowned luxury SUV (I stated early on I was not interested in another Hyndai) He was friendly via email and attempted to stay in contact and help me with the specific criteria I had. In the meantime a small local dealership ran the car fax on my Sonata while I was test driving their vehicle and informed me my Sonata had been wrecked in 2012, more than a year prior to our purchasing the vehicle. *That then answered why we had so much trouble with the paint* This information was NEVER disclosed to us and I contacted Caleb Zimmerman for help in trying to sort it out. He faxed me 19 pages of documents from our purchase of the vehicle. Almost all documents had both mine and my husbands signatures, however on the car fax itself, only my signature appeared, and not on a signature page, just randomly placed at the top of the pages with a line drawn under my name ('copy and pasted' we firmly believe as I can guarantee we would have never purchased ANY vehicle that had been in an accident at all, let alone air bags deployed!) McCarthy offered no apologies and made no attempt to try and make things right, only stuck by their guns saying they disclose everything and our signatures were there (somehow?), they would do nothing to rectify it or take responsibility. (salesman Danny Black was no longer with them, not surprising) Despite being beyond upset and had verbalized as such, we STILL gave them yet another chance to earn our business and regain our trust and went and looked at a 2012 Cadillac SRX they had for sale, as we had decided that was the vehicle we wanted. We test drove it, they made a fairly low offer on our sonata and frankly acted like they didn't want to be bothered with it because of the recall. They would not negotiate one dollar on their SRX and honestly didn't care one bit about keeping our business or trying to make anything right - or even attempt to give us any kind of positive resolution to this disaster situation. After walking away from the SRX we wanted, the salesman and manager said my car should be scheduled for service immediately to fix the recall issue, and when my husband did that, the service department told us a completely different story,-- that the recall had not been launched yet (although we received a card in the mail saying it was and my VIN was affected) Service would not even schedule my car for repair, and I had gotten extremely anxious and worried about safely driving the vehicle as it constantly acted like it was going to stall and die in the middle of the road. Less than a week later we found an exact SRX at Hendrick Cadillac, who went above and beyond to earn our business and genuinely seemed appreciative to have us as customers. They made us a great deal for our trade and their vehicle, we are very happy with the purchase and everyone we dealt with at the dealership. McCarthy will never have any of our business again.

JAYMEELAINEPEREZ2012

Nov 28, 2015

Great experience. All around wonderful people . We even had our son with us and all staff were great with us and him! Will definitely be sharing our experience with people

AGEOFRUIN616

Nov 17, 2015

Buying a car here met and exceeded my expectations. Got a good price and had great service. I was trading in a Hyundai and was looking for another great car, McCarthy did not disappoint in the slightest.

NASCAR27

Nov 17, 2015

Our experience was excellent. No pressure tactics at all. Mike Huskey, & D.J Johnson are first rate employees and you should be proud to have them. The finance man was friendly and helpful but I cannot remember his name.

ELIZABETH.ORTH

Nov 16, 2015

Tony Robertson was excellent to work with. He was pleasant, professional, and very knowledgeable. He explained things clearly in terms I could understand and was extremely accommodating and helpful. I'm impressed with his service and very pleased with my experience.

MGBATY

Oct 26, 2015

The personnel here made this purchase fun and enjoyable. They found out what I wanted and did what they needed to do to handle my needs. Great job

SHANNON.GORDON.KC

Oct 15, 2015

The sales staff at McCarthy Hyundai provide me excellent service with the lease of my 2015 Genesis Coupe. Thank you all for your hard work!

CYN65LIVINGSTON

Oct 8, 2015

James poe was very good to work with Tool his time and explained everything so we understood. Wouldn't move forward tol we understood. I would recommend james poe to anyone who is looking foe a vehicle. If you truly want to be treated wirh respect go ro blue springs Hyundi and talk to kames poe

happycustomer

Oct 7, 2015

Steve Willis listened to our concerns about an earlier visit and immediately worked to help us solve our concerns. We love the car and would recommend this dealership without hesitation. This is our second Hyundai at this dealership. We have been pleased with both cars as well as the service department.

CBRADFORD55

Oct 7, 2015

Received great service. Love the car. Just waiting on the papers and my first payment! Look forward to using the dealership for service in the future

LMKMAIL

Sep 28, 2015

The purchase was easy and speedy. The salesman was well informed and explained the vehicle and all its different options. He only set those requested.

KSWARTZ09

Sep 24, 2015

We will definitely recommend this dealership to friends and family. Everyone was very friendly and made sure we got what we wanted.Tony and Brian were both great to work with.

LCOLLINS0

Sep 24, 2015

I had a very pleasant experience at this dealership. I knew what I was there to look at buying for my daughter and they made it happen in a timely manner at a price that I was comfortable with after reviewing other makes and models. "DJ" is a top salesperson in my book. Knew her cars inside and out and made it very easy buying a car at McCarthy Hyundai. I was also impressed with Johnny Phillips as well. Knew I was buying something for my daughter and made it easy to be a Hyundai. I hope to be a repeat shopper for them.

LORRIE_MOLOSZ

Sep 20, 2015

Thank you to the men that helped me buy my first car and made it such a wonderful and stress free experience! Definitely a wonderful dealership to go to!

NEEDPIANOTUNING

Sep 11, 2015

This is the best experience I have had with an auto dealership in my 35 years as an auto customer. They went out of their way to find a car that met our needs and did not pressure us to make a hasty decision.

S.MEAD

Sep 3, 2015

I love my new Santa Fe, Rodney Sutherlin was awsome, very informative, took the time to make sure I was in the right vehicle for my needs, made car buying fun, showed me how to use everything in the vehicle, Doug Miller helped me get to the monthly payment I was looking for, treated me like family. I am extremly happy with my purchase, I would come back in a heartbeat.

LARISSA-NICOLE

Sep 2, 2015

I left the lot excited about my new vehicle and pleased with the experience. I visited several dealerships, and I found the best deal here as well as excellent service.

RON-THE-BAPTIST

Aug 30, 2015

DJ Johnson was very friendly and not at all pushy but the same could not be said about the finance person that we dealt with.

AMYBDRIGGERS

Aug 14, 2015

Awesome quick and to the point. Best experience at a dealership ever! Matt Ashley did a great job amd will definitely recommend you guys. Never going back to chevy again.

JROBINSON16

Aug 11, 2015

I love my 2015 Sonata! I brought a 2011 from the same dealer in 2010. I had the misfortune of having it hit and totaled out. I just had to have another one! AND I LOVE IT!

CADAMS0

Jul 31, 2015

Hey helped me with what I needed and delivered my car with the correct add ins and if I had problems they were addressed promptly.

JAREDANDHILLS

Jul 28, 2015

No hassle, great stock, efficient test drive. Delivered a spotless car with a full tank of gas! This alone made bring a new car feel special again.

WMSGANG

Jul 23, 2015

Great place to buy. They find out what you want and don't try to get you to buy something else. Awesome customer service from the time you get there and after. Great follow up to ensure customer satisfaction.

KIQBAL

Jul 21, 2015

Nice,friendly, quick, good auto loan assistance!Good customer service, quality of work, good price and overall experience, I would strongly recommend this dealer to my friends.

DANIEL.GOODROAD

Jul 21, 2015

Caleb helped us figure out what would be the best vehicle for us based on our needs, showed us whatever we wanted to see, and did an overall great job with our first new car buying experience at Hyundai.

DOUGBURNS301

Jul 12, 2015

liked sales rep, very knowledgeable, courteous, every thing was handled promptly. Best car experience we have ever had. Would highly recommend sales employee and dealership.

THE.SOUNDGUY

Jul 11, 2015

I Highley recommend McCarthy Hyundai in Blue Springs Missouri. The staff very friendly. Very knowledgeable. And very sesitive to your needs and situation. They made you feel right athome

MARLENETHURIER

Jul 8, 2015

Great. Happy with my new car and the warranty. Will recomend your dealership, as well as my sales person. We have never had a more pleasant low pressure buying experience. We would not even consider dealing with anyone else in the future.

JMANN2020

Jul 8, 2015

Great experience with the dealership. Our family has enjoy our new vehicle and will return to McCarthy when we need another vehicle. The staff was friendly and knowledgeable.

PAT.NICKLE

Jul 7, 2015

A great car buying experience. James Poe did a great job explaining everything.Will continue to use this dealership. Can't say anything better about the people that helped me.

BIGOLLIE

Jul 4, 2015

Loved our Sales Man, Rodney. He is wonderful & a huge asset to this company. Slight problem at Finance Department with paperwork & promised price of car. The Manager of the store had Finance Department redo all of the paperwork. I made an extra trip to get things worked out, but everyone tried very hard to do what needed to be done. Great Dealership.

RACHELKSHIRK

Jul 1, 2015

I went to another KC Hyundai dealership who wouldn't budge on the (sticker) used car price. They were the closest to my house. Then I went to McCarthy Hyundai of Blue Springs. First I asked for a price on a car through their website. Caleb responded the next morning and explained that they were non-commissioned sales staff. Then said they had a loaner vehicle for sale with 2000 miles in my price range. I went the next day to see the car. After the test drive, we discussed how much more would a 2016 Elantra cost. After a little negotiation with the manager, $500.00 off my price for switching from Honda to Hyundai, I was able to get a 2016 (basic) Elantra for $17,300 (sticker price $20,300). It was a steal! The first oil change is on them too. They explained the Bluetooth system well, and the additional features. Caleb was patient and was to the point without rushing my decision. I think I've told about 30 friends and strangers about my awesome experience at McCarthy. You won't be let down.

KAREN.WESTRING

Jun 25, 2015

It was almost too easy to buy a new car, but very enjoyable, and a very friendly staff! I love my new car with all the safety features and everything else that was improved from 2014 model.

ESWARTZ99

Jun 24, 2015

I really enjoyed the ease of test drives and the minimal push for buying a car. The vehicle I wanted was available the whole time and never felt it wouldn't be through the whole process. Staff was friendly and the haggle time was minimal. Highly recommend the dealer and the car.

CJBlondie

Jun 23, 2015

Tony was great and I would recommend anyone looking for a Hyundai to ask for him. He was very friendly and easy to work with. His knowledge if the vehicle was outstanding.

CJ_BLONDIE

Jun 23, 2015

I would do it again I would just check miles before I signed any paperwork. And only buy one car at a time not two.

STIVOK

Jun 23, 2015

This is the second Hyundai I have purchased from McCarthy (Blue Springs) and I have used them almost exclusively for service as well. Have always been happy with them. The Veloster was ordered in to get the color we wanted, came in and was exactly what we had agreed on. Happy with our purchase and I'm sure when it's time to replace the Santa Fe we will go to McCarthy first.

FERGIE0525

Jun 17, 2015

I received an excellent price for my new Elantra and was explained the features of my new vehicle, and received a genuine follow up call the next business day just checking to make sure I'm happy with my purchase. I had shopped other dealerships too, but the service wasn't nearly as good as here. I'm a satisfied customer and happy with my purchase. Would recommend to others.

ANNGIEHOY5769

Jun 15, 2015

Everyone on staff was extremely helpful and always very friendly. They did not have the exact car I was looking for but quickly located it and had it on their lot for me to test drive. Will definitely come to them when we are looking for our next vehicle.

PBECK0

Jun 4, 2015

My daughter and son-in-law have an Elantra, and recommended to it me. I love driving it so far, and believe I made a good choice. I plan to drive this vehicle for a long time!

DAVIS_KRISTA

Jun 3, 2015

If you need a new or new to you vehicle, go to McCarthy and ask for Caleb! He is honest, low pressure, and helpful! You will not be disappointed!

SKYDAVE13

May 28, 2015

This was the best car buying experience I have had in a long time. I attribute it to the salesman that helped me through the purchasing process of my new vehicle. James Poe was very friendly, honest and up front with me. No pressure. James made me feel "right at home" during the process. He offered to come to my home and set-up my home link garage door opener with my new vehicle. He did a follow up call a couple days after delivery and asked if I had any questions or concerns about my new vehicle. I would highly recommend McCarthy Hyundai of Blue Springs Missouri, and highly recommend James Poe as the best sales person. I will refer friends to this dealer and I will purchase my next vehicle at this dealer.

egaffney

May 12, 2015

It's truly a team approach. When it was time for a new car, (I hated having to get rid of my 2008 Azera Limited) I spent about 2 minutes online looking at "other" cars, knowing the only place I'd go was McCarthy in Blue Springs. Bought the Azera in 2010 and have loved it. Gotten to know the service folks as I've come in for routine stuff over the years and they are all awesome!Really wanted to go for the new Genesis, but the 2015 Sonata Sport 2.0 Turbo Limited was calling my name, especially in the Urban Sunset! Thank you DJ, Steve, Doug, James, Rodney and Brian! Like I said, it was a team effort.I will be back for that Genesis!

Big Pat

May 1, 2015

I didn't realize that Blue Springs McCarthy Hyundai had a page such as this until now. I am going to very strong in my experiences with this dealership for the last 8yrs. My perspective comes from purchasing my Genesis, a Sonata and introducing Sante Fe to another family member. I've spent time around the people who make this place 'GO". Steve Willis, Doug Miller, D.J, Sean Althaus, Ryan Niffen, Dennis Smith, Amanda Duffer, Spencer Long, Dennis Smith, Dawn....are all people in Sales, Service and Body Shop that have consistent appeal and are recognized for the genuine care they exhibit for the customers they meet in their jobs!You'll like dealing with them both before and after the sale. The vehicles speak for themselves with reviews and evaluations on so many of their models bringing in coveted awards in the industry.Big Pat

JDFuller

Apr 30, 2015

My wife and I walked into McCarthy Hyundai not sure what to expect. We were greeted by Rodney and immediately felt comfortable exploring the lot. Rodney was knowledgeable, courteous and extremely helpful. We decided to purchase our first and certainly not our last Hyundai from him. If anyone is looking to buy a new car I recommend you see Rodney at McCarthy Hyundai.

Tgilbe8

Apr 27, 2015

DJ Johnson is the best! I was referred to her by a friend and was greatly satisfied! I was nervous as a single women going to purchase a vehicle by myself, however DJ, Doug "General Manager", Steven, "Sales Manager", and Brian all made me feel, cared about and at ease. It was the best car buying experience I've had in 15 years of purchasing my own vehicles. Also I now own my first Hyundai and I love it!!! Thanks guys! You now have another devoted customer! :)

Larry 125

Apr 18, 2015

DJ is the best salesperson we have dealt with. She listened to what we were looking for and patiently let us test drive two cars that we thought we wanted. Then she showed us the vehicle that she knew met all our needs and it was a sale! DJ sold us our first Hyundai six years ago and so we specifically asked for her this time. She bends over backward to help you get what you need in an automobile.Brian Knight was also very helpful. He quickly fixed a glitch in the contract to our satisfaction.We have had our Azera serviced at McCarthy for six years and have always been impressed with their courtesy and efficiency.

quadzilla200

Apr 6, 2015

Lousy experience trying to sell my used car and possibly purchase another one. I went through their online appraisal process to avoid this type of experience and they still resort to the old school dinosaur tact of baiting me into the store to turn around and lowball me after I specifically stated on the phone that I did not want to waste my time for an offer lower than $21000. Coming in 20% under that when I show up to the dealership and wait an entire 45 minutes to get the appraisal (raining and no customers), is totally unexceptable. My car was in as close to mint condition a used vehicle could be as well, so there was no "well your car isn't as good as shape as you claimed on the phone". Don't try to adapt to utilizing internet technology, to resort to the old dinosaur type of sales process when the consumer arrives.

Dsbo

Jan 8, 2015

We had looked at a car on the lot and scheduled a test drive for today (Wednesday). When the car disappeared from the website over the weekend, we called on Monday to confirm the appointment and were told it was still on. Katy even e-mailed us the morning of the test drive to again confirm for that afternoon. However, after driving over an hour to the dealership (in single digit temperatures, I might add), we were told that the car sold "yesterday" but we could look at other cars. When I asked Katy we had not been notified of this happening, we received no response. All trust in this salesperson and McCarthy Hyundai was destroyed. We will not do business with a dealership we cannot trust to be honest and up front with us.

RDavidC

Dec 3, 2014

My son and I drove several hours to purchase a new Hyundai from McCarthy Hyundai in Blue Springs. When we arrived, we discovered that the "new" vehicle already had 500 miles on it, which was never mentioned previously. It did not have the "new car" smell, it was dirty, it had a paint mark on one of the doors, and it had an annoying rattle that the salesman tried to brush aside and explain away. When we asked about the value of our three-year-old Elantra Limited, the salesman only offered $9000. My suggestion to you: don't waste your time with this sleazy dealership. Find a car dealer with honesty, integrity, and concern about the welfare of the customer. Caleb talked a good game about wanting "to earn our business," but his actions did not back up his words. In my opinion, all he "earned" was this review.

Whitney Brown

Oct 7, 2014

Ryan is always helpful when I come in for anything. And today was not any different. I came in for my 30,000 maintenance and recall fix. He was great, friendly, welcoming and answered any questions I had! Good Job Ryan! Thanks!

jgattis

Jul 31, 2014

Web price is not honored unless you "qualify" for several hidden "rebates" and the list is quite long with strict qualifications like: existing Hyundai owner, Military service member/veteran, recent college grad, handicapped, and so on.I was very disappointed that I couldn't get the advertised price straight away and it took a lot of nagging for me to get an explanation of the web price. In the end, the explanation still came out very fuzzy. I asked who set the web price and if we could call them to have them explain how it was calculated and "they weren't available". This was all very suspect to me. I eventually negotiated my purchase price to within something close to the web price, but honestly I was exhausted after this and I am sure the Sales staff was too. This was all way too much of a run around. As an educated buyer, it should be very easy to get agreement on a new car price. It's not rocket science. Advertising a web price with hidden qualifications just made the whole deal a big pain and unnerving. If you want repeat customers, they need to leave the store feeling good about the deal, honestly I wasn't feeling too good.If it wasn't for George Williams' fun loving attitude, I probably wouldn't have bought the car and probably wouldn't go back to this dealer. George is a great guy though and deserves a raise for the BS his management put him through to get this deal done.Also during the negotiation, the Sales manager wrote on one of the offer sheets "THE END" and "GOOD-BYE", I was not entertained by these smart-xxx remarks. I would advise not to let this happen in future negotiations, because it was clearly not "THE END" because we continued to negotiate. It just made me mad, so pushed them harder for a better deal and ended up getting more money off, ridiculous... Hopefully this review helps someone so that they may go in with their eyes wide open. I have bought my fair share of cars and know a good experience from a bad one. I can say this one really tested my patience. In the end, George saved the deal for this dealership.

RussBliss

Apr 29, 2014

I don't like playing games with my money. So my expectations are simple, but high. I went in and told Rick Pena exactly how much I wanted to spend and how much I had for a down payment. He found a car a year old, with a 3 year warranty, for almost 100.00 less per month than I expected to spend. The Veloster is everything I could have wanted and so many extras I never expected. He even brought my paperwork to my job more than 30 minutes away - AFTER the sale was already complete. This is the first foreign car I have owned. Thanks to the experience from Blue Springs Hyundai and Rick, it won't be my last.

clh4631

Mar 21, 2014

James Poe is a great salesperson! He really knew a lot about the car and took the time to show me all the features during the test drive. Brian in finance was very easy to work with and had everything done in a timely and efficient manner. Scott helped us order some all-weather floor mats because they only had 1 set in stock and we needed two (we bought two cars when we went in there). Steve was really awesome to work with as well. Our cars had to be picked up from out of town dealers and he provided us with a courtesy car to drive while we waited. Amazing experience...great customer service, great environment. We will definitely be back to buy more cars from this dealership!

millerst

Dec 15, 2013

I received courteous, personal, professional treatment from Dawn when arriving. Mr Collene was kindly attentive to my problems and explanations; he was respectful and made me feel like a valued customer. The work was done well and in a timely manner. My trust in McCarthy Service and personnel has continued building for 9 years because of competent mechanics and friendly service.

JillGillispie

Jun 2, 2013

We had a good experience here buying a new care, although we looked at several cars. It was painless and Doug helped us with what we needed and was very helpful. I had no problems at all and it was a good experience.

lindychurchwell

Apr 26, 2013

Be careful when attempting to deal with this dealership. They are shady- and especially don't trust Steve- I learned a lot about his character within the first 30 seconds of talking with him! I am sure that other car dealers will think twice about trading cars with this dealership based on his business ethics. I am SO thankful that I purchased at the other dealership- they are honest and genuine.

wtrain124

Dec 14, 2012

I'll try to be short and to the point:- Tony had us sign some scratch piece of paper when we told him we weren't going to spend anymore than $11000 TOTAL (we specified EVERYTHING) - which he signed too.- They promised us it'd only take ~30 min to talk to the finance guy (Brian - who was actually very good to work with) Well, it took more than 2hrs and we had two little kids with us. So finally I'd had enough and they agreed we could just come back later.- When Brian typed up the paperwork, I saw a $50 "service fee" overthe $11000. This prompted me to ask about the taxes as well. Brian left and in came Tony. Tony started raising his voice at me and my wife saying that wasn't their responsibility, and trying to intimidate us. When I showed him the scratch piece of paper we both signed, he left and got Keenan. Keenan finally had some customer service skills and compromised to pay 1/2 of the taxes.- We rolled $450 into our loan, and McCarthy promised to pay us $900 once money was received from the bank. This was 06NOV2012.- We called on 20NOV2012 asking about the check and the title paperwork. The girl who answered said "ohhh yeah... I've got it here on my desk I forgot to mail it."- A check for $450 and title paperwork was delivered on 29NOV2012 (remember only 30 days to register a vehicle).- We called on 01DEC2012 (when I got to the post office to get the certified letter) when I discovered that $450 was missing. The general manager (Doug Miller) claimed "Oh, our person who prints checks isn't here, and I'm not smart enough to figure out how to do that, but it'll be ready for you first thing Monday morning." - Got to McCarthy at 8:30am on 03DEC2012. Didn't get the check until ~10:15am. We will never buy from them again.We first traded in and bought a Hyundai Santa Fe from them in 2010 and had a great experience with them. It seemed quick fast and painless but that was probably because we were desperate for a 4dr with a new kid and we traded in an amazing Honda Civic with less than 100K mi.