Maguire Automotive (Imports - Audi, VW, Volvo, Kia and Toyota) reviews

Scott

Oct 16, 2016

Such an easy experience. Mike made everything simple and hassle free. This is the third new car we bought from Maguire and the process gets easier every time.

J. H.

Oct 6, 2016

Customer service rep kaile was rude and bothered. I'm disappointed with my experience and will not return because of this. Plenty of options, sadly I'd hoped a dealer where I purchased my Audi from would be more professional.Isn't it called customer service?

Derek

Oct 4, 2016

Great experience! Jasper was excellent throughout the entire buying process. Car was in great shape as described online and I was very impressed with the price. Great job. 100% recommend this dealer!

Linda Dan

Oct 4, 2016

Amazing customer service! Everyone was friendly and attentive from the minute we walked in the door. A true, no hassle, no pressure car buying experience. Sales manager Rich Scott and sales consultant John Walters were a pleasure to work with from start to finish! Great trade in offer and great price on our new truck! Will definitely buy from here again.

Robert L. DeSantis, Jr.

Oct 4, 2016

We were tried very professional like, made to feel comfortable and welcomed. The sales person Mike Correll and the Manager Paul had explained everything in easy to understand terms and that made us feel less pressured. They had our interest at heart which was very different than other dealers. Thank you for an excellent buying experience. We will recommend your dealership very highly. Well worth the drive.

Delroy

Oct 2, 2016

Thanks Mike for working with my wife and I in getting us into a great new car.

Victor De Souza

Sep 25, 2016

We just bought a Volvo XC70 from Maguire Cars. Our last car was also a Volvo XC70 also bought from Maguire Cars a few years ago. The last time around, we dealt with Rick Scott. The fact that we chose to buy a car from Maguire again is probably the best testimonial of our experience with them over the years. We contacted Rick again when we started the buying process, and Rick, who is now a manager, put us in contact with Colby Newlen, a sales consultant. Our car buying experience was again exceptionally smooth. We found Colby to be very accessible and knowledgeable, and willing to go the extra mile to accommodate our needs. We truly appreciated his no-pressure approach, and felt that he was genuinely as interested in making sure our needs were met as in closing the sale. We also really valued the 3-day, 300 miles money back guarantee and the engine lifetime guarantee that we were offered. Overall, an excellent buying experience.

Aitee

Sep 19, 2016

After test drives at different dealerships in Rochester and Syracuse, my husband and I end up bought a 2015 Prius C by the help of an excellence salesperson Colby Newlen in Maguire. Colby did an outstanding job, we are really happy with our purchase, the car looks brand new with the price we would be able to afford. It seemed as all the bad experience of buying used car that we had few years ago had been eliminated after meeting Colby. We felt like at home with no pressure at all in purchasing our car. It was amazing that we checked out the car on a Friday late afternoon and Colby and his manager had all the paperwork done with the car ready to drive home on Monday. Everything was explained well and we were so grateful to gets a wonderful car plus a wonderful friendship! Thank you so much, Colby!!!!!

Don/Jo

Sep 18, 2016

We would highly recommend this Dodge Ram dealer to anyone. Ryan Salino, sales consultant, and Vince, manager, were extremely accommodating and helpful in completing our new Ram truck purchase. They went the EXTRA MILE to help us purchase the vehicle we were interested in.

Joseph Eller

Sep 15, 2016

The salesperson was Beth. She was excellent. For example, when I first spoke for this car and left a deposit and then chickened out (this is a big purchase), I called her and she was fine with it. Later (a few days), after I had decided to go ahead, we started right in,not missing a beat. She was friendly, orderly, helpful and very professional. And she is calm but motivated. Frankly, I really like dealing with a young woman, especially one with a young child because you know she is going to do her best and be at her best. Beth did make a difference in my decision to return to considering the truck at which I had previously looked. JE

Stan

Sep 13, 2016

I recently purchased a 2015 Volvo from Maguire and was very impressed with the overall process. My salesperson Brad was outstanding and extremely helpful in assisting me with this purchase. I traveled from Pennsylvania to purchase this car and was not disappointed. I have purchased a lot of cars over the years and this was by far the easiest transaction I have ever experienced. I would highly recommend this dealership to anyone looking for a fair and honest deal.

Andrew

Sep 8, 2016

Colby was an incredibly helpful sales consultant that made my first car buying experience so much less of a hassle. From the test drive to the paper work, Colby helped streamline the process and made everything a lot easier. If I had any questions to ask he would cut straight to chase and answer them very clearly. He was very friendly and hospitable, and I honestly couldn't have asked for more. Great guy and great car! Thanks a lot for your help!

Sunny

Sep 8, 2016

Michele sold me a car 4 years ago. My experience was excellent, so when my husband started looking I sent him to Michele. She took great care of us. The whole buying process was great. We love that we have 3 days to make sure the vehicle is a good fit for our family. We are the proud owners of a new 2016 Sportage.

Sheila

Sep 3, 2016

Mike Connell was the greatest at helping me with the car and all the process that goes with it. It was a joy not to be pressured. Of course. I knew what I wanted and hoe much to pay for the car. Car shopping at Maguire Auto was really a wonderful experience. Thank you Mike & Maguire!!!

The Banks Family

Aug 29, 2016

This past Saturday we traveled 2 hours to test drive a 2013 KIA Optima at Maguire KIA. Our daughter was looking to buy her first car and she had her heart set on a KIA. We searched the internet via cars.com and Maguire had the best price for this car (year/mileage) so that's why we made the trip. Mike C. was our salesman and took excellent care of us. Our daughter test drove the car and decided that this was the one. Mike C.explained the Maguire Dealership philosophy and we went in to crunch some numbers. The Maguire finance department made sure that we were getting the best rate and that the payments were affordable for her. Mike C. went above and beyond by staying 1 1/2 hours past closing to make sure that we left with the car and did not have to make the drive back on Monday. The car was detailed and ready to go by the time she signed all the paperwork and set up insurance. We are extremely happy with the service we received and highly recommend this dealership. Thanks again Mike C!

Mike

Aug 28, 2016

Good selection of used vehicles. Clean environs Reasonable sales staff. Prices are competitive

AdmiralBlueCorvette

Aug 27, 2016

Earlier this year, I decided that I was going to order my next new car. I met Kyle on that first day that I walked into the showroom looking at similar models. From the start Kyle was attentive and professional. At that first visit, I let Kyle know what type of car I was interested in and the features - which none of the cars on the lot had. Since the 2016 model year was closing down and even though he had a model close to that in the showroom, he suggested that I wait until the 2017 models were available and that we order a new one! That was great advice as I ended up with exactly the vehicle and the features that I wanted. Over the next 2 months, I worked with Kyle asking question after question before finally deciding on the features to order. Throughout the entire process Kyle was always available and always interested in making sure I had all my questions answered! When the new model year was finally able to have orders placed, Kyle sent me a text and we scheduled the time. No delays! When I stopped down to order the car, Kyle introduced me to Ritchie and together we all sat down and put a new car together! Hats off to Ritchie too as he walked me through all of the ordering process flawlessly answering all of my questions. It was the perfect car buying experience! I always felt very comfortable walking in as we progressed through all of details and throughout the entire ordering process. When the day came where the car arrived, Kyle sent me pictures of it almost immediately after it came off the truck! Some of the features that I ordered with the car were not installed at the factor (as explained to me earlier in the process) and required the service department to install them. Kyle handled all that too making sure that everything was being completed the way that I wanted it. When a question did arise, he invited me down to talk with the service person who was going to install the feature just to make certain that it was being installed the way that I had requested. I felt like I was very well taken care of the entire time and have already recommended to everyone I talked to that they should go see Kyle at Maguire Chevrolet!

Ann Tamilio

Aug 27, 2016

At Maguire Chevy, John W. helped me for several weeks trying to find an affordable used car. Because of John, it was the best car buying experience I've ever had. When someone in the family needs a car again, we will tell them to come see John. He was a really nice guy to deal with. Thanks John!

Andrew K.

Aug 22, 2016

No-pressure and up-front pricing lease made with Sales Consultant Jackie O'Connor. Highly recommended! I went in looking at two new VW models and one used Toyota, and made it clear that I wasn't taking anything home that day. Jackie test drove with me in whatever I wanted, inquired about getting another requested color from another dealer for the same low price, and never mentioned the usual "what can I do to get you in this car today?" - which is a sales tactic that drives me nuts! She gave me the info I needed and let me come back at my leisure. Refreshing.To ensure a "complete-picture" review: VW should make it clear that care-free maintenance is no longer included in leases, but this is a minor point in the grand scheme. Also, call ahead if you're looking to see a car from the website - this is the second time for me at Maguire that the lowest advertised price on a particular used car was "already sold." Not sure how often the inventory gets updated.Again, overall, very happy with the transaction. Will gladly be doing business at Maguire in the future. Thank you, Jackie!

Angelo R. Salce

Aug 22, 2016

Dear Sir,When i first pulled up into the shop in Ithaca. Because I had a older car I was a bit concerned that i was not going to get the Customer service I was looking for. But I was Mistaken. I met Kyle ( Kurt ) Kidney. And he by Far exceeded My expectations. He got me the price I wanted and the terms that were the best for me and my family on the third car i was looking at. He brought 2 down from Syracuse and we found the one that was for me. And even though Kyle was not there when i signed the paperwork I was also impressed with the customer service we received from John Williams, He was patient answered all my questions esp. with the paperwork. You have a great Staff and i am loving the 2012 Equinox. I have already started recommending you and your staff to my friends. Thanks for not judging a man by his trade in

Erich Schwarz

Aug 21, 2016

In Ithaca, I recently had my 2000 Toyota Corolla destroyed by a drunk driver, and had to get a new Toyota Corolla at very short notice. I dreaded this prospect: how much of a chore was it going to be to find a good replacement when I would have to drive all across upstate New York, or at least one and a half hours to Syracuse (one-way)? How much of a hassle would the pricing be? Could I get a recently made but used car that would be really well-maintained? Then I found out about Maguire Toyota.Their well-formatted, efficient and detailed Web pages made it very easy for me to pick out the specific cars they had on their lot that came closest to what I wanted. Because their Web pages also provided VIN numbers, I had no problem independently checking the quality of my possible choices with CarCheck (which let me set aside a few cars with bad histories, but also identified two single-owner cars with excellent maintenance). My wife and I then went down to Maguire Toyota to see if we could make a good purchase that day (I really needed a car back, badly).On a busy Saturday afternoon, Justin Blaasch searched the dealership for people who needed help, found that we needed it, and gave us an efficient, honest, and transparent description of our options. He then helped us find our number 1 choice in the lot, went with us on a test drive, and gave us all the practical information we needed to close the deal on a great car that same evening. By Monday, we had the paperwork completely settled and the car in hand.Haggling? Zero. Discrepancies between the Web inventory and the actual cars? Zero. Goofy mindgames? Zero. Quality of the car stock, and of the specific car I ended up buying? Excellent. Prices? Exceedingly reasonable. Convenience for a car-less person having to get a new car in a small college town 90 minutes from the nearest significant city? Priceless. Attitude? Perfect. If every car salesman acted like Justin Blaasch and the staff at Maguire Toyota, I think the general image of car salesmen would be far brighter than it is.I'd recommend Maguire Toyota or any other Maguire dealership to any friend of mine in upstate New York who needed a car. 'nuff said.

Pam

Aug 20, 2016

Pleasant care buying experience.Liked that its a family company,warranty,price match,courtesy. Car pick up did take too long. I should have asked for tutorial on the car (no Manual) Because I didnt know the controls and features before I drove home. Salesman Colby and staff excellent

Igor Dier

Aug 16, 2016

The customer service at Maguire was exceptional. Jackie O' Connor was extremely helpful through the process of buying a new Volkswagon Passat. It was a very warm day and she was kind enough to offer my friend and I a glass of water. I had many questions about the car and she was able to answer them all. It made me more confident in buying a new vechile. I'm very pleased with my Volkswagon and with the service Jackie offered. I would definitely come back and recommend her to a friend. Thank you.

Germain, Bruce & Cheryl

Aug 15, 2016

Purchased used 2013 Honda CRV from Beth. Great service! It was a hot, muggy day and Beth was professional, friendly and ready to measure every SUV on the lot to see how they compared with cargo space. Though we really weren't that sure of trading this summer- she helped us recognize a great deal when we saw it. Love our new CRV !

Jill

Aug 14, 2016

The staff is amazing. The sale man we had Dan Foster was great to work with. Everything was quick and fast buy also perfect for us. We got the SUV we have wanted for months for the price we would be able to afford!

Sara Quinn

Aug 11, 2016

We are/were in the market for the new Fiat Spider. A super cute fun car. We were able to test drive the car. We told them we were very interested in it and wanted to know what we needed to do to close the deal. Pablo, our sales person said that the dealership was not selling the one in stock as they wanted to have it to show people. He then said he would contact the rep and find out what the lead time on getting one for us would be. We didn't hear back from Pablo for a couple of days. My husband called the dealership back and Pablo was off, so he spoke to someone else who was going to get back to him..... nothing. In the mean time we contacted a dealership in Buffalo that had one in stock and SHOCKINGLY, they are willing to sell it. They gave us information on what the rebates are, what the interest terms are, and asked what else they could do to complete the sale. My husband gave Macguire one more chance to sell us a car and called Pablo. Pablo congratulated him and told him that he hopes that he stops in again sometime. WOW! I then listened to the commercial about if we can't meet the other persons deal, Macguire will give you 5G's and the keys. I am guessing that doesn't count if they just flat out say they won't sell it to you......

Steve D

Aug 3, 2016

Using Cars.com as my primary used car shopping site, I kept seeing models we liked and at a good price at Maguire's. I did contact them when we found several prospects, however not all of them were in Ithaca (some were in Syracuse, and it was difficult to decipher which one of several lots a particular car was at), but enough were there to warrant the 80+ mile trip. When we arrived we sat down to sign in with sales person Shaun who was ready for us with cars we wanted to see already jotted down. We got the 5 minute spiel about the dealership, which was about as painless as could be, then we went out and test drove. There was never any pressure to buy (or buy up) and they offer a few benefits we didn't expect such as 3 day full refund, 30 day exchange and lifetime engine warranty. We left town with a good prospect and communicated back and forth over the next couple days before driving back and purchasing the first one we drove. Shaun made sure we came down with all the docs needed for transferring plates (very important for out of town purchases), and a couple hours later drove it away. We're very satisfied with the vehicle, good value and our sales person and staff at Maguire's. I think they understand that good cars at the right price will pretty much sell themselves, and we appreciated the hands off approach as opposed to some other dealers who hover over you like buzzards. Next time we're in the market for a car, I will definitely start at Maguire's.

p.patterson

Jul 24, 2016

Drove 80 miles to buy a car from Maguire because they had the best price for the car i needed. There was no pressure from salesman. I was a return customer from 4 years ago.

CarolineNEPA

Jul 20, 2016

I was purchasing my very first vehicle, and after test drives at a few different dealerships I found a car that I loved here. They made me feel so comfortable and I did not feel pressured into buying it, which was great! I checked out the car on a Friday and they had all the paperwork ready and waiting for me on Monday. They made what I was afraid would be a tedious long process into something easy and simple! The car looks brand new and I would definitely buy from them again!

JEREMY L

Jul 1, 2016

My name is Jeremy I recently finaced a car from the Maguire family of dealerships. Family couldn't be more accurate you feel like family when your at maguires. Justin from the moment I walked through the door listened to what I was looking for, and helped me to discover the fantastic 2015 Jetta that I've been enjoying from the moment I first sat in the driver seat. Justin was never once failed to answer all of my questions at any time of the day over the month that I was making my descion. Justin truly cares for his customers. Your welcome at Angry oven any time Justin we will take as good care of you as you did with me. NOTE to management you've got one hell of a guy on your sales staff keep your eye on him he's going places.

Jessica House

Jun 30, 2016

For the week prior to my coming into your dealership, Justin Blaasch put up with me asking multiple questions. He did not make me feel as if I had to purchase the first auto I looked at. He was a great help in helping me find the perfect car for me. I would recommend your dealership and Justin for assistance to my friends and family when they go looking for a new vehicle.He made my buying my very first car and enjoyable experience. When it comes time for me to replace this car, I will return to Maguire Automotive.

KimA

Jun 30, 2016

As always, I received excellent customer service during my vehicle purchase!

Amanda Shaw

Jun 21, 2016

I am very pleased with my experience at Maguire. I really appreciate the Maguire 3 day Money Back Guarantee and the Lifetime Engine Warranty; they eased my mind about buying a car. Kellie was the best salesperson. Her smile sold the car! She is awesome and funny. She has great shoes! I wish I could buy more cars from her.

Artist

Jun 18, 2016

Jess Ward was great! She answered all my questions with respect and if she didn't know the answer, she immediately found it out for you. Some of the employees here are hard working and dependable. If you happen to stop in to Maguire Kia, ask for Jess. She help you right out without the stress of having to purchase immediately. Jay

Hamshee

Jun 17, 2016

My favorite part about the Maguire Family Commitment was the Lifetime engine warranty! It really helps with the higher end vehicle replacement parts, and gives an overall comfort in purchasing a vehicle with Maguire. Michele was my sales rep and she was fantastic, brilliant at her job and I would love to continue my relationship as a buyer with her and this dealership because of how easy she made the process. Thanks Michele!!

Frost

Jun 16, 2016

The dealership tour with my sales associate Will Porcheddu was interesting.

MIDGET

Jun 15, 2016

Kellie helped me get a new vehicle and trade in my vehicle that I no longer wanted. She was super professional and easy to work with. She explained all of the paperwork extremely clearly and took care of everything in a quick and easy manor for me. I really like Maguire's 30 day exchange policy, it makes me feel secure during the buying process. I also really liked the Maguire family assurance. It is nice to know that option is there, should anything go wrong. Kellie is the best of the best. You should give her a raise!

James Peet II

Jun 13, 2016

The hospitality I received was perfect and the process was very easy and perfect. ill buy my next car from Maguire.

JC

Jun 13, 2016

This is the 2nd car I have bought from Maguire. Sales consultant Mike Correll treated me with kindness and respect. He was very knowledgeable of the cars I test drove and he gave me all the time I needed to look them all over without any rush. The first car I purchased from him had a issue and the next day Mike even came in on his day off to help me select another car. He was very patient and always greeted me with a smile. I ended up with a Hyundai Elantra which is a awesome ride. Great cars and great customer service I am definitely coming back in the future!

DM

May 26, 2016

I had a warranty repair done and the service staff were very courteous and helpful. I was given a loaner car and when I turned it in, I forgot my phone in the loaner. One of the staff noticed and sprinted across the parking lot and must have run with me for a couple minutes at top speed before I noticed. Saved me a lot of time having to come back to retrieve my phone. I appreciated them making the extra effort.

Sami

May 24, 2016

Krystie helped me out with buying an Audi A4, she was always available to answer questions and very accommodating. Great service at Maguire, 5 stars.

Rachel P

May 23, 2016

Very easy process!! Had to buy a used car last minute and have every confidence that I would have gone through the same process / through Maguire even if I had had more time. Great salesman - Wil Porcheddu - would definitely recommend.

Victoria

May 9, 2016

We had a great experience at Maguire dealership, starting from website and up to leaving the place with new car we bought. Website very detailed, a lot of great quality pictures, easy to search and filter criteria, website works fast and good designed with colors and navigation! We liked how car was priced: not overpriced from the start, we checked other dealerships around Buffalo, but we came to Maguire based on the price and car pictures. Charlotte Robbins helped to put the car on hold for us and schedule visit on Saturday (the only day we were able to come over from Buffalo NY). This is was very helpful to be sure the car will wait for us. On Saturday on our way to Ithaca I called again, forgot the person name we need to meet, the receptionist found that person, Jenny Bunn; and Jenny called us back very quickly and confirmed the car availability. It was a good feeling that Maguire dealership was waiting for us. The car was in great condition, clean and filled with gas, we had a test drive and were satisfied with cars run, engine sound, clean inside and out and we started our paper work. Jenny was VERY helpful, explained us very little details and options, she worked with Vincent and they found great rate and the monthly payment we can afford! Couple words about building and offices: very nice, comfy, we came with 2 kids and there was a playroom for them. We were offered coffee, water in the office and McDonalds was next door. The other good thing we did: we brought plates from our old car and insurance info, Jenny took care of plates transfer and insurance. Finally we completed the last sign and drove home in our new VW Passat! The highway test was the last one and car easily made it! Thanks to all we worked with, many Thanks to Jenny Bunn for being our sales person, guide and friend! Thanks to Maguire dealership for great management, great employees and clean GREEN facility!

Engine light

May 6, 2016

I brought my 2012 Toyota Tacoma to Maguire for service. When I arrived I explained that the engine light was on. The service desk informed me that the light was no longer on but that they will perform a diagnostic to determine the reason. They didn't explain that there was a fee to diagnosis the problem that appeared to have resolved itself when I arrived. When they called me to the front desk they informed me that it was a vacume issue & that they cleaned the gas cap & area where the gas nosil goes. When I called them to ask why I was being charged for this they explained that that they discounted the diagnostic fee from $90.00 to $ 45.00. I wish they would have told me that they were going to charge me for this.

JohnRobert

May 6, 2016

I had been wanting to purchase another VW and had been shopping around. While there we spotted this VW Jetta and got a great deal. It was a beautiful car, everything I wanted and the price was right. Jackie was super and in a few hours we left with our car. All the staff greeted us friendly and the facility was magnificent, it was clean and comfortable. The only thing is that their used cars do not come with mats. But we love the car and the service we received and would recommend MaGuire to you. I wish we bought our first VW from them. We ended up there because of a warranty issue with another VW we bought from our local dealer. It was not a good experience and VW sent us to MaGuire's for service, the service department treated us like royalty. We have had a great experience!

Mark and Kathy Van Dusen

May 3, 2016

fantastic service JUSTIN was wonderful to work with,very persoanable and professional. Also met Mr. Maguire for a little joking!! Would definitely come here again to purchase a vechile.

Mike

May 3, 2016

Maquire chevy/cadillac of Ithaca is the first dealer I have ever bought a car from. The sales people were friendly and didn't pressure me into buying. They sold me a solid truck for at a price that beats their competition.

hall

May 2, 2016

I picked up my 4 runner today. Michele took care of everything ahead of time. This is my 3rd purchase from mIchele in 3 years. I keep coming back because I know I will be taken care of. The maguire family promise is no joke. They do treat you like family.

DARLENE

Apr 30, 2016

DAVID ZACHARY WAS OUTSTANDING!!!!!!! VERY HELPFUL NOT PUSHY AT ALL. GREAT SERVICE!!

FaithS

Apr 29, 2016

I was recommended Kristie at Maguire after my sister had a great experience buying her new car. I live an hour away, and Kristie was very responsive to all my questions and helped me find a car that I absolutely LOVE and was never pushy or "salesy." On the way home I noticed the Tire Pressure Monitoring System light came on, so I contacted Kristie again and she had me make an appointment with service. The people in service were great and took care of the problem quickly without charging me. Overall I was very impressed with Maguire, they have such a big selection of vehicles that you're sure to find exactly what you're looking for, their sales people are not pushy, their facilities are nice, and the folks in service are very helpful. The whole process was so easy and stress free, and I'm so happy with my new car. Thanks Kristie!

Cory Demeree

Apr 22, 2016

Brady McCord was amazing, he made the buying process as easy and hassle free as possible. I couldn't imagine buying a car from anyone else. Im highly impressed with the lifetime engine warranty. Also if i even plane to buy a new car i will seek Brady over anyone

arb

Apr 21, 2016

I bought a 2014 passat from Michele. The pricing worked out very well and I liked the ability to have 3 days to try the car. If I don't like it I can return it. I would recommend Michele and Mauire to anyone.

jessie b

Apr 21, 2016

Michele was great. I really like the maguire family assurance. I feel confident in michele and well taken care of . The 3 day guarantee enables me to make sure it is the car for me. I like that Maguire offers this.

David Buchner

Apr 18, 2016

Will Porcheddu was great! Give him a raise, and fewer hours! He was patient and very informed without being at all pushy. He made this a very positive experience.

Mark

Apr 18, 2016

I was looking to purchase a new VW Jetta. I learned of all the options the Jetta sport has, the low Maguire price, and saw the stylish looks. I had to have a manual transmission and the lighting package was a must. Jenny Bunn was able to get me the car I wanted. Jenny made the process very simple, and easy. she took the time to go over all the options, and show me how to use the gps and radio. it was a very pleasant first new vehicle purchase

Ryan

Apr 16, 2016

I called Maguire to check on availability of a tacoma I saw on line. Michele answered the phone. She located the vehicle and encouraged me to drive the hour to see it. Since I arrived I felt zero pressure. The non commissioned sales aspect showed through. Michele and the folks at Maguire actually care. It is so nice to be treated like a person, not a number. Everbody go see Michele at Maguire

Bob Mayes

Apr 13, 2016

This is my first purchase from Maguire and I enjoyed it very much. The salesman Tom Gaylor took great care of me and was very knowledgeable about the vehicle I was looking for. I went in looking for a focus hatchback told him i wasn't ready just looking but would be back in a week or 2. I went back the next week he remembered me and what i was looking for took one for a drive liked it ran the numbers and I got a great vehicle. The whole time made sure i was ok explained every thing just a great Thank you Tom and Maguire .

Tasha Sherman

Apr 13, 2016

Our buying experience with victor was by far the best we have had. I would recommend this dealership to anyone.

ERIC TYSON

Apr 7, 2016

ZACK HELP ME IN THE MOST EXCELLENT WAY IN ORDER TO GET ME THE CAR . HE WAS VERY HELPFUL AND WOULD TELL MY FRIENDS.

Michelle

Apr 7, 2016

This is my first purchase from Maguire and I enjoyed it very much. The salesman Andrew Miller took great care of me and was very knowledgeable about the vehicle I was looking for. I went in with the intention of looking at a used Rav 4 and he didn't try to sell me brand new. He showed me what they had ran the number and I got a great vehicle.

Wendy

Apr 4, 2016

I found my 2013 Highlander in the color of my choice at Maquire Family of Dealerships, it was a pleasure working with Tina Tinker as well as Kyle. I felt no pressure, Tina and I went for a long test drive, Tina was very patient with me and answered all of my questions thoroughly. I was given a 3 day/300 mile money back guarantee, a 3 day/300 mile refinance guarantee, a 30 day/1,000 mile used vehicle exchange policy as well as lifetime limited engine warranty. I would definitely recommend checking out Maguire Family of Dealership for a next new or used car purchase!

Andrea L

Mar 31, 2016

What an excellent buying experience! I worked with Jackie O'Connor in the sales department purchasing my new vehicle. She was very patient as I had A LOT of questions but she took the time to make sure I felt comfortable with moving forward and that I was making the right decision. Maguires values are definitely accurate too because the deal I received was definitely the lowest I would ever be able to find! I was in a tough position with my current vehicle and words can't describe how nice it was to have a sales person who was looking out for my best interest. Thank you Jackie!!

SRA

Mar 31, 2016

Inquired about a vehicle found online, they said it was still available at 9am that morning and I went to look at the vehicle at 6pm. I live an hour away from the dealership and once I arrived I was informed that vehicle was sold the day before and they had me look at different cars. Test drove one used vehicle that smelled strongly of cigarettes.

Connie

Mar 25, 2016

Michele found a 2014 mazda that met my needs and my budget. She was sensitive to my fear about taking out my first ever auto loan. It was easy, painless and I felt comfortable the entire process. She even drove the car to me in Rochester. It was easy to see that she was non commissioned. Go see Michele.

Grace

Mar 24, 2016

It was my first time purchasing a car and Colby made the experience very easy and stress free. I had anxieties about car shopping but the process was made very easy here. Working with Maguire was a very simple and enjoyable experience.

Kathleen purdy

Mar 20, 2016

I would recommend Maguire and Nate at the Chrysler dealership to anyone I know buying a car. It was an easy seamless experience. I had 4 of my grandchildren with me, they were offered ice cream while we waited for the car, they just made us all feel special. Nate had a wonderful warm personality he made the process very nice and I will be a returning customer!!!!!

Siky

Mar 18, 2016

I drove an hour to come to Maguire and work with Michele. I've heard good things and my friend told me to come here. Michele worked with me to get out of my current lease into a different prius. The up front pricing is refreshing. I don't like to hassle with pricing. Go see Michele.

Kyle

Mar 17, 2016

It was a pleasant and quick experience over at Maguire. They made it very easy for me to find what I wanted and am very satisfied.

Ross

Mar 16, 2016

A few weeks ago I bought a used Dodge Charger from Maguire. I waited awhile to write a review to make sure everything lived up to the high standards they set, and so far so good. I worked with John Walters who was very honest and treated me with respect, I highly recommend asking to deal with him if you're looking for a vehicle. Overall I can easily say going there was a great decision and if I need another car or truck, I would probably go there again.

jo and jo

Mar 12, 2016

What brought me here originally was the up front low price. I like the kia warranty also. The non commission sales consultant part was great because car sales people have a bad rep. I didn't want a pushy sales person Michele was not pushy. She explained things very clearly and easy to understand. She alos has a really cute daughter with a great smile

Naomi

Mar 10, 2016

Drew made the whole experience easy and uncomplicated. I told him what I was looking for over the phone and he found it and had it ready when I came down to test drive. He answered all of my endless questions and made me feel completely comfortable with my decision before I left. He did all the work for me! I had a lease to trade in from another one of their dealerships and he took care of it for me! We will continue to use Maguire's in the future; especially if they continue their excellent customer service. Thanks Drew and Maguire's!

bobby

Mar 8, 2016

Michelle helped me to get into a new RAV hybrid. She was very patient and knowledgeable. She helped me with my trade purchase offer. It was very fair. I love that she is non commissioned. I felt very little pressure. Thanks Michelle!!!

Katherine Kalia

Mar 8, 2016

We drove two hours from Rochester to look at a 2015 Camry LE which we ended up buying. It was the price that brought us there, but the great buying experience that will bring us back when it is time to replace our other car. The whole process was stress-free and pleasant due in large part to our great salesperson Jasper Adams. He was knowledgeable and friendly and we never felt pressured at any time. The 3 day / 300 mile money back guarantee gave us the opportunity to have our local mechanic check out the car. It allowed us to make our purchase with confidence.

Joe

Mar 5, 2016

Make sure if you purchase a vehicle that it comes with everything BEFORE you sign the contract. My vehicle was missing one key and the two key fobs. It took two trips to get the spare key (one to pick up the key, but it wasn't programmed), and then a second trip to get the key programmed. I'm still waiting to hear from Mr. Maguire to see if they'll cough up the two key fobs. What a run around. Once you sign, they're difficult to deal with. It's almost like dealing with a third rate used car dealer. And during the buying process, it took TWO DAYS to get them to quote me the lowest rate (and i had to prod them). At other dealerships, I've been in and out in TWO HOURS. And this has happened twice at Maguire's, once in 2008, and now again in 2016. It's almost like they did not want to sell me a car! Then they tout their facilities, but to be honest, they're just the same as other dealerships.

John Pollak

Feb 27, 2016

Bought a 2013 Prius C today. Victor Cruz was my salesman. He did an outstanding job. I appreciated the extended test drive so i could see how the car handled in corners and climbing hills. Everything about my car buying experience was positive and it was also very efficient. It seemed as though all of the normal jumping through hoops that I have experienced buying cars in the past had been eliminated. Thanks. Great job.

SAM

Feb 27, 2016

Initially I wasn't excited about purchasing a new vehicle, having a "personal attachment" to my 13 year old Highlander. However, Kellie turned that all around. She is a very personable and knowledgable young woman. She was not overly aggressive, but kept me informed of the options they had available to me. I ended up purchasing a new RAV4; in the color combination I wanted, for which she went looking, and am happy with the whole experience. My overall purchasing experience at MaGuire was very pleasant and I would highly recommend Kellie Rongo as the person to see (and Danita).

BrandonL

Feb 26, 2016

I drove 3 hours to test drive a Passat at Maguire VW. Jasper and Thomas were very honest and patient throughout my stay. I have bought cars from other dealerships but this was by far the best experience. I would definitely recommend Maguire to friends and family. I ended up buying the Passat and driving it home the same day.

Peter

Feb 26, 2016

I went to Maguire to test drive the VW Tiguan and the Passat Sedan's. I set up an appointment with one of their sales associate before going to the dealer. I had been shopping around for a slightly used car for about 1 month, looking at cars that showed up on cargurus and other websites and drove to Rochester to test drive. Then I decided to look more locally. I was very surprised to see that the Maguire dealer had better prices then what I could find online and I only had to drive a few miles. My sales associate was Colby and he was awesome to work with. He was full of good advice, easy to talk with and very patient with all of my questions. I test drove a few used cars and a few new cars and decided to go with a used Passat sedan. Colby was very professional and handled everything for me after I decided to buy a car, so that when I returned to pick up and purchase the car, everything was already set up for me. He went through all the paper work clearly and also showed me all of the functions of the Passat, such as the stereo setup etc. He even set up the 60 free day Volkswagen Car-Net system. I also learned that the Maguire dealer has a great deal, when buying a car, if you are not satisfied with the car there is a 30 day exchange policy. This was comforting to know, since I was buying a slightly used car, it gave me peace of mind. The car that I purchased had a few minor cosmetic issues and Colby pointed all of these out to me (miner staining on the headliner and a very small dent on the ceiling, but they take all of these issues into the pricing of the car, which resulted in me getting a ripping great deal). Also, Colby showed me the car fax on the car with its history etc. I felt no pressure to buy this car from Colby, the test driving was a good experience because Colby really knows is VWs. The entire experience was great. I highly recommend that you shop locally if you live in the area or check this dealer out if you are not in Ithaca, they have some great deals.

jimjim

Feb 25, 2016

I came into maguire looking to upgrade my tundra. Michele greeted me with a smile and showed me the exact truck I wanted. She got me to my payment and the process was super smooth. The trade purchase offer was fair. It was the easiest purchase I have made. It really shows that Michele is non commissioned beacuse she had my wants and needs in mind every step of the way

Sharon and Don

Feb 24, 2016

It was an amazing experience throughout the process of purchasing a vehicle. Staff were very helpful, explained the financial process thoroughly, and helped us navigate through all of the benefits of the purchase. Maguire Dealership also gives many benefits in addition to just buying a vehicle such as 3 day/300 mile Return Policy, 3 day/300 mile Refinance Guarantee, 30 day/1,000 mile Vehicle Exchange, Lifetime Engine Warranty, and Maguire Family Assurance. One motto is "Our people work on compliments not on commission. and we found this to be very true with our salesperson! Tina and Michelle were fantastic.

M.C.

Feb 23, 2016

I bought a 2016 prius from Michele. We enjoyed our experience. The environment was low pressure and I like that Michele is non commissioned. The comfort of the maguire assurance is nice too.

Wendy

Feb 23, 2016

I appreciate the quick process. I pretty much decided what I wanted before I came in. Mr. Cruz served me very well. He was a great listener and answered all my questions. He did not try to talk me into something else. He explained the 3 day money back guarantee, which is if I was not satifisfied after 3 days or 300 miles, I could return the car. He also explained the Maguire Family Insurance, which is benefit if you have a catastrophic event, Maguire will cover up to six months of your carpayments. It's very convenient that the sales staff take care of tranferring your plates with the DMV. I also recommend Maguire's service department. The staff is definitely great customer service oriented. By the way, this is my fourth new car with Maguire. I put my money where my mouth is. :)

Tammy D

Feb 19, 2016

Brady explained everything clearly and in great detail. It was a very positive experience!

Robinsons

Feb 14, 2016

We purchased an Audi last fall. Jackie O'Connor was our sales person. We were very pleased with her courteous service, careful follow-up and making sure all our questions were answered. Since buying the car we also had to have a factory guaranteed repair which was professionally and swiftly handled. Great staff, good information, no high pressure stakes.

Kyle

Feb 13, 2016

stopped here to look at a new truck and was so pleased by the sales teams and atmosphere that we bought a 2016 Ram 1500. Sales team was very knowledgeable and polite. will definitely do business with Maguire again

s60Inscription

Feb 11, 2016

I previously purchased my Volvo s60 from Maguire Volvo in 2012 and could not have asked for a better car buying experience. I expected nothing less when I came in to get a new s60, and I was not disappointing. I worked with Kellie Rongo (who doesn't usually sell Volvos) and she did an awesome job. She had great knowledge of cars that she doesn't necessarily work with every day, and when she didn't know an answer, she quickly found someone who did. The car I purchased was not on the lot, and Kellie was very helpful in keeping me up-to-date on its delivery status. As soon as it came in, she let me know and had the car ready for me to test drive and check out all of the features. I would highly recommend Kellie and Maguire Cars to anyone that is in the market for a new car.

Alyssa May

Jan 26, 2016

Victor is a great sales consultant. Very humble, easy to talk with- not at all pushy. After experiences at other dealerships, I was very happy I came to Maguire- and got to work with Victor.

Edie and Trapper

Jan 26, 2016

I called several dealers looking for a 2016 prius level 3. Michele answered that phone and informed me that she would have one in a matter of days. She called when it came in and we bought it. Michele took care of all our banking and DMV needs. We even have 3 days to return the car if we don't like it, but we are not giving it back. Buy from Michele at Maguire

pjh

Jan 25, 2016

Michele is very pleasant and knowledgeable sales consultant. The idea of the lifetime engine warranty is great. It is a little difficult to get used to the upfront pricing because they are generally lower than any other dealership.

Christina Knowlton

Jan 23, 2016

This was one of the most fun experiences I have ever had while spending money. Colby was a very informative salesman. Not only was everything explained in great detail, but I was astonished with the 3 day, 300 mile money back guarantee and lifetime warranty which made me feel much more comfortable in buying the car I have wanted for years! Colby also made this experience for me, a great one. My grandmother and I both were worried and stressed until we met Colby and his personable character which helped make this buy a done deal. I'm going to be honest, spending money is not something I enjoy doing. This was a fun environment with a lot of jokes and laughing which is why I will continue to come to Maguire. Personal opinion, all of your sales people should be like Colby.

Kathryn Griffiths

Jan 22, 2016

Was not excited to be going to dealership and giving up great leasing experience with Toyota and dealing with paperwork, negotiations and banking interest, etc. My intentions were to go to Maguire confirm my buy-out price fill out whatever paperwork and be off. I was a little surprise with Kyle (Toyota Manager) and Miles when they returned with a whole new buy out package that included a very decent extended warranty, but was not immediately sold. Kyle and Miles agreed to allow for a 24hr review and thought of the offer, after other research decided not to go with the extended warranty. Called Kyle the next day requested some additional information and decided to go with my original plan finance the remainder of my lease. Upon my decision and return to Maguire Toyota, Miles was great to deal with. For only being 20 years old, he was mature beyond his years, and is an asset to the Maguire dealership. I would definitely recommend Miles and the dealership to both family and friends. Thanks for a wonderful experience.

MRoy

Jan 19, 2016

Buying a 2010 Toyota Prius from Maguire was the first time I've ever been car shopping at a dealership. The process was efficient and enjoyable. Krystie L. took the lead on the sale. She fielded my phone calls about the inventory, and then greeted me by name when I showed up the next day. She was professional about getting back to me on everything in a timely fashion, and went above and beyond in making sure I was well educated about the various benefits that come with purchasing a Maguire vehicle. She was very friendly, and was able to accommodate my erratic schedule ( I work overnights.) The entire interaction was comfortable and stress-free. The rest of the team was helpful too. This includes Thomas and several other people whose names elude me at present. Someone was always there to welcome me within minutes of walking into the building. The staff seemed to operate very well as a unit, without any of the intra-office drama that happens in other businesses. The building itself is aesthetically appealing. The cleanliness, large open spaces, and windows greatly contributed to the stress-free experience I had. The on-site financing was convenient. The ability to check with my bank for a better financing deal after the sale was nice too. Every point of the sale was discussed separately, which was important to me. The only "negative" was the offer on my rust-covered trade-in. Horseheads Pick-A-Part, a local junk yard, beat Maguire's offer. The staff at Maguire's was helpful here too, and offered to coordinate a ride to the dealership. Overall, everything exceeded expectations. I drove away feeling like I got the better side of the deal.

Mike and Sue A.

Jan 18, 2016

We were skeptical of Maguire's ad in the newspaper so I called the dealership and spoke with Miles. The deal seemed to good to be true and a local dealership told us they did not believe it. I indicated I did not want to drive 60 miles to waste his or our time. He promised me that it would not be a waste of time. As soon as we entered the dealership, we were treated like family. It was the most pleasurable car buying experience we have encountered. Miles was great to deal with. For only being 20 years old, he was mature beyond his years, and is an asset to the Maguire dealership. We would definitely recommend Maguire and, in fact, have recommended the dealership to our friends. Thanks for a wonderful experience.

Nancy Hall

Jan 18, 2016

Victor Cruz was my Sales Consultant and he did a great job of helping me identify the right vehicle for me and then helping me stay within my stated budget.

Maureen

Jan 15, 2016

We had such a great experience buying our van here that when I needed to replace my old Toyota Corolla, there wasn't even another dealership we considered. The best prices and customer service around! We had our kids with us and they made it so easy that we were in and out. Kellie Rongo is the person to see! She worked with us both times and is a true professional. We've enjoyed working with her so much that we're bummed we won't need another vehicle for awhile. You will not be disappointed shopping here!

Chad's Corolla

Jan 14, 2016

From the moment I walked in the door, Maguire Toyota highly impressed me! Jacqui Ley approached me with a wonderful smile and a heartfelt "hello." She was great! From the moment we met, she treated me like family. We talked about my need for a new car since my last one ended upside down. She listened, like my dog listens whens I give him treats, very intensely and with a happy look. It was great! I felt loved and cared for at Maguires. I had to return a few days later to purchase, but this is where is gets even better, like when someone gives you an extra donut or two at the drive-thru late at night that much better! I was looking at 2 different options for a color. I was amazed when I arrived at the dealership this time, she had pulled the 2 cars right up front and had them ready to go. Excellent customer service and super friendly! I checked them both out and we went inside to discuss numbers. I was amazed at Maguire's upfront pricing and enjoyed the stress free environment. Jacqui was quick to provide my monthly payment with grandpa...jk... I mean manager. They worked to provide the best customer service. Both were excellent. I picked out my new car and shortly after I signed the paperwork. The car came out sparkling and it looked so beautiful. When I was getting ready to drive away I think I saw Jacqui shed a tear, as one does one a puppy is born and you see the mother dog just smiling. Yes, a dog smiles and yes I was the mother of this puppy, rather a car. It was all joy and happiness. Best car experience ever! If you want the best deal on the best cars with the best people, GO TO MAGUIRES! Simply the best!

Beth

Jan 13, 2016

I was impressed on how quick the process was. Maguire has a lot of perks when buying a vehicle.

Greg

Jan 12, 2016

Andrew was helpful with no pressure. The sales process was very laid back. The price was very fair for both the auto and the trade. I was referred to Andrew by an associate at work and will refer others to Andrew and Maguire.

Erica Brown

Jan 10, 2016

It was getting to be time for a new/new used car as my Honda was paid off and had high mileage (it was a matter of time before an expensive repair would hit me) but the timing didn't seem right. I am in the process of planning a wedding & honeymoon which has been very stressful & time consuming. Car buying would just add to the stress (or so I thought but was proven wrong by the helpful staff at Maguire) In the fall I started researching cars for fun & decided in the late fall the following year I would be good & ready to buy. I thought I currently wouldn't be ready to go through all the hoops of financing & extensive paperwork. During my research I was expecting to get another Honda or Nissan but came upon my dream car. My dream car has always been an Audi because my first car was a very old 1988 model 90 that I loved. The Audi was priced fairly and rated online as a good deal for a luxury car. However I assumed given my circumstance it was still out of my reach financially. A month later I was in Ithaca with my maid of honor & I had her stop by Maguire so I could see my dream car in person. Jeran promptly greeted me and showed me the car. I was in a rush but he quickly got an estimate about financing to add to my car research. At the time I was still not planning to buy but hopeful they may have similar car available when the time came. Jeran was laid back & aside from getting me the financing information, he sent me a simple e-mail with a link to the car so I could learn about it features & his contact information. He was not pushy. The low pressure made it easy for me to chew on the idea of my dream car. After talking things over with my fiance & looking into my finances, I found that my dream car was really attainable. I e-mailed Jeran over the past few days with questions & he promptly answered all of my questions with extensive car knowledge as well as professionalism. His communication skills made it easy to get the information I needed to go through the buying process quickly & seamlessly. He was able to explain all the different options & things that Maguire offered such as helping with competitive financing, car insurance, warranties, & the services they offered to care for my car. My fiance was very impressed with what they had to offer because he too has an Audi. One of my biggest concerns of owning an Audi was paying for maintenance. Jeran went over an Audi Care Plan which enabled me to pay ahead for the next 4 services and saved me a great deal of money as well as peace of mind. Another benefit of Maguire was the car was a certified pre own. This met my car had a factory warranty that covered costly things such as if my engine broke. The certified pre own warranty actually covers my car longer than if I had bought a brand new Nissan. My car will be covered for just short of 5 years (The time it was financed for). I am a very OCD person and can be very anxious about anticipating problems and expenses & Jeran eased any insecurities I had. The buying process with Jeran and people at Magire when above and beyond my very high OCD expectations. Jeran took the time to build a repport which is very important. He introduced me to the service department & other people that I would be working with during my ownership of my dream car. He even helped me set up my first service appointment. He was very knowledge about cars and gave unbiased information based on my needs in a car about the benefits and possible restrictions of the car. He was upfront and honest about the deanships policies and didn't play games. He was very willing to work with me despite my apprehensions. He put the work in so that this deal could happen without being stressful or time consuming . It was easy for me to make the decision to go with Maguire & I will continue to do business with them. Their competitor is closer to my home. They were high pressure, lied about their policies, & clearly didn't want to put the work in. They loss my business.

Mitchell

Jan 10, 2016

I bought a car from Maguire and overall the experience was very good. Their salespeople are knowledgeable and not overbearing. They will let you test drive as many cars as you are interested in. I dealt with Andrew Miller, who is a very nice person and definitely knows his cars. He will tell you what you need to know about any cars you are interested to help you decide what is best for you. I should also mention that I decided I did not like the car I bought initially after about a week of driving it, and Andrew had no issues swapping it out for a different vehicle as I was still within 30 days and/or 1000 miles swap out period for used vehicles. If you need a car, go to Maguire and ask for Andrew Miller, he will help you find what you are looking for.

MReilly

Jan 9, 2016

Purchased a new car. There was a problem securing the originally sought vehicle. The vehicle that was delivered as the back up option was reported to be "identical" to the first choice, except for model year. Did not turn out to be identical.

Kim Marshall

Jan 6, 2016

I recently purchased a car from Maguire with the upmost help from Tina!! She was absolutely amazing , made everything very easy , no hassles or pressure . I am beyond happy with the great service she provided me with . I already have and will continue to recommend Maguire for friends , family and for whomever reads these reviews in regards to purchasing from Maguire !! The lifetime engine warranty is also amazing! Thank you very much Tina & anyone else who was involved with me gettting my car 2 days before Christmas !!!! Couldn't be any happier !!!

Manette Becker

Jan 5, 2016

I bought a car. It is beautiful! By giving Kellie just a few desired features she was able to put me in a car i absolutely loved. I felt comfortable making this purchase due to the 3 day money back guarantee and affordable up-front pricing. Krystie helped throughout this purchase. I really loved her energy!!!!

Kellie R

Jan 2, 2016

Coming into Maguire Toyota was nothing but exceptional and the non-commission sales associates are a mark above the rest. Kellie gave me the utmost attention. She guided me through the process of finding the perfect car to fit me and my life. The upfront low prices on all the cars made me feel like I was not being manipulated. Kellie truly astonished me by going the extra mile and negotiated me to a lower monthly payment. She has made me feel as if I am part of the Maguire Family and has made me into a long term customer. She also needs a new pair of Sperry's!

Tigist Tebebu

Dec 30, 2015

Victor Cruz is the sales consultant when I buy a used kia car and he was very patient showing me around and answering all the questions I had. I highly appreciate his patient.

mike b

Dec 29, 2015

Michele provided outstanding knowledge of the maguire family commitment regarding their overall process. She was specific in explaining the price guarantee, the 3 day refinance and the maguire assurance. She helped me upgrade from a 2013 to a 2016 highlander. It has all wheel drive and a lot of feature enhancements. It is everything we wanted and needed.

sf

Dec 29, 2015

I bought a kia soul from Michele. I was happy with the pricing. lowest price I've found. the lifetime engine warranty is great.

TC

Dec 26, 2015

Kellie was the absolute best sales girl I've ever worked with! She was fun and knew what she was doing. Kept it professional at the same time. She is non-commissioned, so I'm sure that helped a bit. The up-front lowest price brought me to Maguire and if I don't like this car.. I'll use the 30 day exchange and get a different one! GO KELLIE!!!! YOU ROCK!

Maria and Anna Praschma

Dec 23, 2015

Did our purchase of a used Kia Rio with Victor Cruz in the beginning of this December.. It has been a very pleasant experience. Clear, concise with little frills. Victor is a very pleasant easy going person who is skilled in customer service. He made sure everything was understood and decisions were made with clarity. When it came to the frills, he was not pushy as some can be, but rather informative with his knowledge and courteous with his suggestions. His demeanor was friendly and patient. The car had some minor issues to be corrected after our personal mechanic inspected it, all was done with no reservation and have no recurrence since then. Car is a great car, our experience was excellent. Maguire has grown so extensively that one no longer has to drive far anymore to get a vehicle at a decent price. I certainly will get my next car from this dealership.

Hopeful it gets better

Dec 19, 2015

Used Colby Newland who was very helpful assisting us in finding the right car. He accompanied us on a thorough test drive. Valued my trade fairly and helped find a better finance rate than my bank. Sale process much easier then most dealers. That's where the good ends. After the sale I called him twice to follow up on some extras...no return call. I then called his manager who apologized, and twice promised me an immediate call back...no return call. At this point I began contacting them with email which seems to get results. This dealer prices their cars very aggressively, have a massive new facility and a smooth sale process. You will need to work hard after the sale though to get anything done.

Kevin Pattwell

Dec 19, 2015

I had an awesome experience purchasing my 2016 Dodge truck. Matt Strassner was a very knowledgeable and helpful sales person. He spent a great deal of time explaining all my options as far as buying, leasing and financing. He throughly explained the return policies and extended warranties. We test drove several trucks, so that I could find the best one for me. I am a first time new vehicle buyer and Matt made it a very pleasant, stress free experience. I would highly recommend Maguire to my friends and family. I am very happy with my new vehicle.

New Rogue Owner

Dec 17, 2015

I recently purchased a 2015 Rogue Select from the new Maguire Nissan dealership located in Syracuse, NY. My car buying experience can only be described as "the best I have ever had". There was absolutely no sales pressure, everyone at the dealership was extremely friendly, and I honestly felt like I was indeed being treated like a member of the family. My Salesperson was Ryan Salino, and he went above and beyond in every respect to meet my needs in purchasing my Rogue. Ryan was very knowledgeable about the Nissan product line, he took the time to demonstrate product features, and he was friendly and easy to talk with. Because I was not trading in my old vehicle, Ryan offered to come to my house and pick me up and drive me to the dealership on the day I took delivery of my new Rogue. Talk about great service and going the extra mile to meet the customer's needs - it was just an absolutely wonderful feeling and in my mind truly demonstrated that Maguire Nissan of Syracuse does "treat you like a member of the family". My buying experience was just flat out easy. I drove away in my new vehicle feeling completely satisfied with the entire buying experience and would absolutely recommend Maguire Nissan of Syracuse and Ryan Salino if you are in the market for a new Nissan in the Syracuse, NY area.

Victor O. Hernandez

Dec 16, 2015

Friendly customer sales department. Quick and convenient location. I met with Victor Cruz. He was great, fast, well dress, motivated.

mj

Dec 13, 2015

I was looking for a Subaru Outback and needed it pretty quickly. Researched a lot online and Maguire had one that I liked but it was in Ithaca. I called local dealers who had the same car, mileage, etc and they wouldn't budge on price, which was 3,000 more than Maguire. Loved my first contact with Beth at Maguire 800 number, and she stayed with me in the process. Turned out they opened a dealership in Syracuse and brought the car here. However, when I went in initially, the salesperson assigned to me was pretty clueless about the car and gave me the wrong price, plus did not know what options the car had. I relied on that price and decided to make the deal, and then got a call from the manager that this guy had made a mistake. I was annoyed, but the manager was very good - got me the car history, we talked about the mistake, and I was ok with that - got a great car, price was lower than dealers in Syracuse for the same car, and service was quick. If I had needed a ride to go get the car, they would have done so. I will go to them for another car, but would recommend anyone buying to not rely on the salesperson - do your homework.

Robert and kathy brown

Dec 12, 2015

Today my fiance went in to get an oil change on his truck and to waste time we had looked around at cars for myself a nice gentleman Victor Cruz showed us some cars in my price range I walked out of the dealership with the keys of a 2012 honda civic great people great service!!

John M

Dec 8, 2015

They could not have been more helpful during buying process..... Then after I gave them my money they would not even respond when I contacted them to address issues they agreed to address. Will never do business with them again.

Amy Lynn

Dec 7, 2015

This is our 4th vehicle we have bought at Maquire Volkeswagen. As ususal, their price and service could not be beat. I went to the dealership to look at another used Jetta. I was curious about the Tiguan but was very nervous to drive it. I was used to small manual transmission front wheel drive cars. I also have anxiety when driving in winter weather conditions and would not typically consider getting a new car right before winter. I was very impressed with my sales associate Colby Newlen who spent alot of time addressing all of my concerns and fears and put me right at ease in the vehicles. I ended up leasing a 2016 Tiguan SE AWD and love it. I have never felt more safe in a car. Colby even spent time driving with me on his day off to make sure I was comfortable with the difference in driving style. I could not have asked for any better. Thank you Colby!

Mike

Dec 7, 2015

First of all don't buy into the whole "Maguire family" propaganda. It's a dealership like any other dealership. They are their to take your money and move on to next deal. First of all they pride themselves on not using "Sales People", but they have people whose job it is to sell you a car and then based on volume of sale are compinsated with cash bonuses. This sounds like a sales person to me, but what do I know. I ended up buying a vehicle and the sales person could not have been more helpful leading up to the sale, but after I handed over my money it was different story. The sale person agreed to take care of a few things for me, but didnt. When I contacted him initially he took days to respond and when he did he had ridiculous excuses. Then I would wait another week or 2 and again I would not get a response for days and again I would get some ridiculous excuse and my issue was not addressed. Finally after a few more weeks I contacted him again and not to my surprise never received a response. VERY DISAPPOINTED AND SHOULD HAVE KNOWN BETTER. WILL NOT BUY FROM THIS DEALERSHIP AGAIN AND WILL ENCOURAGE OTHERS TO DO THE SAME. GREAT PEOPLE TO WORK WITH UNTIL THEY HAVE YOUR MONEY.

AM

Dec 6, 2015

Sale handled by Miles Milton. We knew which vehicle we wanted from MaguireToyota.com. Miles made the whole process stress free and quick. He was very willing to work within our timeline. Very efficient with each step.

Rochelle

Dec 6, 2015

Prior to coming in to Maguire I did some research on their website and found a car I loved. I went to the Chrysler dealership and asked about the Ford. Of course, the car was not there, but Nate H. was great. He called the Ford Maguire site, located the car and asked them to hold it while I drove over. While he could have just told another associate to assist me when I got there, he drove over with me and proceeded to show the car to me. Even during the test drive he was personable, funny and not at all pushy. At no point did he pressure me into considering another car, he only spoke to the car I came in to see and began to work diligently to get me the car. He worked with my budget and was able to get me a good deal with a ton of warranty. Seeing that the paperwork process was long, he offered me a lunch coupon and said he'd call me when I was needed to sign. Once all was signed, seeing that I now had two cars and one driver, he arranged to drop the car off for me. Overall, it was a great experience, far better than my first car buying experience (that included a ton of tears). I know that I got a really good deal and loving ziping around in my new wheels! I will definitely be recommending Maguire to my co-workers.

Totalled but totally happy now

Dec 4, 2015

Our family car was totalled while it was parked and we had to buy a new car. We had picked out a couple of models to look at but were very disappointed in them. We went to Maguire Toyota, Scion and Kia and were met by a very helpful non-commission sales consultant named Tina Tinker. She listened to what we were looking for and made the suggestion that we also try the Kia Sportage. We were reluctant but after test driving and reviewing the car we thought we wanted and the Kia Sportage, we were hooked on the Sportage. We bought it that day with Tina working overtime to make sure we could drive it home that night. We appreciate the ease of the whole experience and want to say thank you to Tina and Maguire Automotive.

Ashley

Dec 1, 2015

My fiance and I were looking to buy my first new vehicle. So naturally we did our research and then picked out what we had wanted. Being that we were picky with the car make, model and features, we were both surprised that Maguire was able to find a perfect match(not always can be done) but they came through for us. They accommodated us without hesitation. I was impressed with their service, In particular our sales consultant Tina! She walked us through all the benefits of Maguire right off the bat which made us feel more comfortable to move forward. I had no idea that Maguire went above and beyond with their "Maguire family assurance" program. Also with buying a new car you never know so I was also pleased to hear about their 3 day(300mile) return policy. Thanks to everyone involved in our transaction, we had a wonderful experience!

MViz

Dec 1, 2015

Really pleased with my experience purchasing a lightly used Honda Civic Lx. Our salesperson was Tina Tinker. She was very outgoing, relaxed and patient. (Ask for her - especially if you're looking for Toyota, Kia or Scion - her areas of expertise.) All the Maguire sales consultants are non commission and their used cars are all priced fairly so there is no pressure, negotiating or up selling. It was very low stress. I really got to take the time to think about and test drive different vehicles until I found the one that suited me best. Maguire Dealerships offer two things that other do not: A 30 day/1000 mile used vehicle exchange policy (I can bring the used car back and choose another used car of the same value if it's not the car for me) and a 3 day/300 mile refinance guarantee. Really impressed with the customer service I received at Maguire and from our salesperson, Tina.

Shelby

Nov 25, 2015

I have been shopping around for a used car and checked out several different places that I was very unimpressed with. I have only heard great things Maguire, so I checked out their dealership as well. All I have to say is, their customer service is unreal. John Michael walked me through the process of buying my first car and he was excellent. I have never felt more comfortable walking into a dealership than I did with his assistance. Not only was the process very exciting and surprisingly easy, but the warranty options and lifetime engine replacement made buying from Maguire a no-brainer. Highly satisfied with my purchase and will absolutely go back to them in the future. If you're trying to find a great dealership with excellent warranty options and great customer service, definitely check them out. Oh, and their prices are really great too!!!

sn

Nov 25, 2015

I bought a new kia from michele. all is good. we will be back. I like that she is non commissioned so there wasn't a lot of pressure

kayla

Nov 24, 2015

very friendly! aly palmer was the best sales consultant ive worked with, honest and caring! i love that they have a 3 day return policy if im not satisfied and they gave me several options to choose from. highly satisfied!!!

dd

Nov 23, 2015

I bought a car from Michele 6 months ago. She treated me well and found a great car. It even has a lifetime engine warranty. When my daughter was looking for a car, I sent her to Michele. She found the perfect car to fit her budget. She even gave me a $50 thank you. Can't beat that.

Martin D.

Nov 21, 2015

We really enjoyed our experience at Maguire. Beth (in training) and Kellie were very personable and helpful through the whole process. Aside from the vehicle purchase, the whole family were impressed with the 'green' facility - definitely a feel good factor! All in all, I'm impressed with Maguire, what they stand for, how they treat their customers and each other, and so on.

Phillip & Missy

Nov 19, 2015

I am a neurotic engineer with control issues, so buying a used car is very stressful for me. Last week a friend recommended Maguire Automotive because of their no pressure guaranteed lowest price sale environment. Last Saturday afternoon my family and I went to look at a few different 2011-2012 SUVs. Miles Milton introduced us to the Maguire philosophy (which was refreshing) and helped us select our Toyota Highlander (which is awesome) from a variety of SUVs we test drove. The difference between Miles and Maguire is all the small things they did that eased my nerves. First I did not think we would have enough time because we got there late on Saturday but Miles told me not to rush but to take my time and he would stay as late as needed. My children of course didnt like the sound of that but Miles (who they love) came to the rescue with ice cream and movies. This allowed me the time I needed to go through the comparisons with my wife and Miles help. After that he got my wife and I a drink and went to work on papers and DMV stuff all while nabbing me a great rate for our insurance. By the end of the day I felt like an old family friend had found my family the perfect car, which he cleaned and gassed upped for us before we headed home with a rose for both my wife and daughter (again this was late Saturday and there was never a rushed feeling). As I said I am neurotic and when I woke up the next day I was worried if my new family friend, Miles and the Maguire philosophy was a ploy. Thats when Miles called me to ask me how my family enjoyed the new car and how it rode on the way home. Since than Miles has been able to answer all my neurotic questions and its because of that that I know we made the right choice with going to Maguire and more so I that I have Miles Milton in my corner so that I never have to worry about buying a car again.

Jknapp

Nov 17, 2015

After a not so good experience with an out of state dealership, I decided to try and stay more local. The Maguire dealership was very easy going. There was no pressure from the the salesmen. After a quick chat about what I was looking for the salesmen, Colby was very helpful. He found me several Jettas that fit my price range and what I wanted. He also showed me every feature that the Jetta had to offer, which other dealers ( drivers village and sun auto) did not. As this was my first car purchase, Colby made sure I felt comfortable and made my time there very enjoyable. He is a great salesmen and would recommend you visit him if you're looking for a new vehicle. The whole process was quick and I'm happy with my purchase from Maguire Volkswagen.

Toyota fan, but now not a Maguire fan

Nov 17, 2015

My husband and I had researched and wanted to purchase a new Toyota Highlander. We knew EXACTLY what we wanted, however when I called and spoke with the salesperson (Jackie), she relayed that they did not have what we wanted on the lot. After briefly trying to convince me to settle for one they had that didn't have the second row captain's chairs, she said no problem, they could dealer trade for one that had the captains chairs. Perfect. We asked for information comparing financing (buying) vs. leasing. She said that she couldn't give me that information unless she had a particular vehicle to run the numbers on, even though we could give her our exact FICO credit score and knew about how much we were going to pay for the Highlander. She put us off saying that first she would need to see if she could get us the vehicle we wanted so she was going to look for it and give us a call back. Almost two weeks after we spoke with Jackie (and not ever getting a single call back from her), we searched online and found EXACTLY what we wanted OURSELVES and drive 190 miles away to purchase it. If you can't even bother to call back to sell a car, how would we be treated after the sale? No thanks, we took our business elsewhere!

Andrew

Nov 16, 2015

I just had the pleasure of leasing my third car through Maguire and like all the other experiences, this one was great. No pressure, friendly employees, and a good product. I love the new Jetta and recommend Maguire to anyone in the market.

Kay

Nov 14, 2015

Being a first time car buyer I was slightly dreading going to a dealership, but Kellie made everything easy from the second I walked in the door, all the way till I drove away with my new car! The lifetime warranty is worth every penny not spent on it, and the space left for the 30 day exchange is wonderful.

Sharon M Newman

Nov 13, 2015

I called Maguire Toyota to talk about ending my lease and wanted to check out my options and I got to speak to Ryan....the right guy! He gave me some information on the phone and we set up an appointment to make things happen. It has been such an enjoyable afternoon and smooth transition of going to from one lease into another one. Ryan worked with me and was very professional, but also a lot of fun!! He did an excellent job in getting all my questions answered and making me feel a part of the Maguire family. Thank you Ryan, Maguire and Toyota for making me a loyal customer for what I hope is years to come!!

K&I B

Nov 10, 2015

We could not have been more surprised and pleased with our experience at Maguire VW! Our sales consultant, Colby Newlan was amazing! His personality made our new car buying experience not only pleasurable, but memorable! While most people hate the thought of car buying, Maguire and Colby couldn't have been any better to work with! Even though we don't need one, they almost make us want to buy another new car just for the experience! I am pretty sure not only the entire dealership heard our laughter and good will, but most of the south side of Ithaca! Every step of the process was non stressful, well explained and easy. Can not say enough about Maguire's non haggle best in the state pricing, life time engine warranty, and backed-up guarantees you will love your new car. My wife talked me into trying a VW at Maguire and Colby has sold me for life on them. We will absolutely buy every new car of ours from Colby Newlan at Maguire VW of Ithaca.

Larissa Severson

Nov 10, 2015

This was my first experience with Maguire and it was excellent. Ryan Salino is the man to see!! He greeted us and took us through their sales approach before we even looked at any cars, which I appreciated knowing in advance. This is a company with values. It ended up that we spent half our day at the dealer and it was actually pretty fun. Ryan is VERY knowledgeable about his product, honest, personable, and a little bit hilarious. There was no pressure and it felt like home, they put up with me making 10,000 decisions to get my payments where I wanted and never acted annoyed or as if it was an imposition. It was definitely not just a sale, it was a car buying experience and an excellent one at that. I ended up test driving the car I saw online and came to see and loved it. Ryan and the team were so great I was able to do everything there at the dealer in order to take it home the same day! On a Saturday no less. I shopped around online quite a bit and Maguire had the best price on their product by a fair margin across Western and Central NY and the Southern Tier. Everyone that we encountered was very friendly and made you feel at home! I would definitely recommend Magurie and especially Ryan Salino and I would certainly buy another car from them but I hope it's not too soon because I LOVE the one they sold me!

Samantha Carmon

Nov 8, 2015

First time buying a car and it was a excellent experience. Meeting with my sales consultant Tina, she was polite, very helpful, friendly, and made sure I was comfortable throughout the whole process and also cared enough to get me the best deal for leasing my car.

Dale

Nov 6, 2015

No pressure sales. Jasper is the best. Very knowledgeable with the product and helpful in making our decision.

Heather Neville

Nov 5, 2015

Maguires has gone above and beyond. This is not the first brand new vehicle we have bought from them and we have been very happy. This is the second car we have worked with Kelly Rongo to buy brand new. The Maguire Family promise has kept us coming back, as well as their amazing non-commissioned sales consultants. Kelly has been patient, flexible, and accommodating. I appreciate her connection after the sale as well--the texts, the calls, the smile when we walk in the door- you cannot find that just anywhere. Maguires rocks!

Craig Powrie

Oct 31, 2015

I DESPISE buying a vehicle. Because of that, I do extensive homework on the car I want before I go shopping. I check a 150 mile radius from my home. My search covered Albany to Rochester and down to Binghamton and Ithaca. I looked at dozens of choices. Maguire had one of the better inventories and their prices were considerably lower than comparable cars at other dealers. Still, you can't trust car dealers, right? So I made Ithaca my first stop (approx 75 miles) in my search. I was impressed by their facilities, their inventory, and the overall quality of the cars. I had printed out the highlights of the vehicles that I was interested in and began to look them over. It was a busy Saturday and the sales team had many customers. So I had a bit of free time to look over the vehicles before a salesperson found me (which I prefer). Joseph Bazaldua introduced himself and was pleasant and extremely helpful without being pushy. A trait I appreciate. He answered my questions, offered to show me all the Jettas, and explained some of their features. Being new to Maguire, I asked him how firm the prices were. He explained their policy of pricing vehicles as low as possible so as to make haggling unnecessary. Based on the sticker prices of these cars and others I had viewed online, it is a sound policy. OTHER CAR DEALERS! ARE YOU LISTENING? To make this long story short, I bought my car that day. Joseph worked to get me a low APR on financing (beating my local bank by almost an entire percent). He arranged the financing, my insurance, and all the DMV hoops we have to jump through. This was the most painless vehicle I have ever purchased in 35 years. I think their price is virtually unbeatable, their customer service is first-rate, and their inventory first-class. I recommend that anyone looking for a new or used vehicle do themselves a favor and check Maguire first, either online or in person. If you do, you will begin to understand why they are a success. And I thank them for it.

Darrow family

Oct 31, 2015

Our search for a new vehicle ended the minute we walked into Maguire. The saleswoman we spoke to on the phone, Jackie o'conner, was phenomenal. She had the Rav4 all ready for us to test drive and was very knowledgeable of the entire buying process. Vinny, the finance guy, was extremely easy to work with. His patience and our persistence worked together to provide us the best pricing possible. Considering we drove an hour simply to just check out this car she kept this process moving as swiftly as possible. Once we closed our deal she even went out of her way lead us to rt 96b so we didn't get lost. she is an incredible asset to the Maguire Family. We will definitely buy our next vehicle from Jackie O'Conner as well as recommend her to anyone looking for a vehicle.

Sally Baker

Oct 31, 2015

Totally displeased with Toyota Corporate with the handling of the vibration problem with my Camry. I am very happy with Phil Maguire for taking the time to evaluate the situation and working with me, his staff and Toyota to get a resolution. Also a big thank you to Ryan Salino for his patience and help getting me into a new RAV4. Just want to thank Ryan and the entire staff at Maguire for everything they have done to turn this bad situation into something positive. I will not hesitate to recommend Maguire as a great place to do business, Your lowest pricing, lifetime engine warranty and non commissioned sales people are also a big plus. Thanks again for turning a bad situation into something positive.

Denise R.

Oct 30, 2015

I worked with Ryan for months until I found the right car. Maguire prices were always the lowest. The trade in on my car was fair and did not change during the months it took me to find my right car. I was given personal service and my needs and concerns were addressed and I felt my opinion mattered. I wasn't pressured to buy a car or service I did not feel I needed.

ChrisM

Oct 28, 2015

This is my third time working with Ryan at Maguires. I stopped in on wednesday morning, drove the car, and came in and picked it up that night. Ryan is wonderful, knowledgeable, and helpful. I saw the car I wanted, and thanks to the up front lowest pricing at Maguires, made it a simple and easy transaction. Ryan is a straight shooter and was fun to work with, Ask for Ryan!!

Jessica

Oct 21, 2015

Yesterday I purchased a used 2011 Audi at Maguire. The experience was fantastic. I felt like the salesperson and sales manager truly cared about my experience as well as finding me the car that was best for me. Jackie was phenomenal. She made it easy, took as much time as I needed and overall the experience was truly the best. I've only had the car for one day but so far couldn't be happier. Thanks so much for everything! I will recommend to all of my family and friends and definitely will be back again!

Loxie M. Walker

Oct 20, 2015

i had a great experience with Aly she is the reason i have bought two cars in the last one month. i like the fact that the sales people are non commision

redspongefire

Oct 19, 2015

I purchased my vehicle from Ally, she was amazing! I love that in 30 days I have the option to switch it out for something new if I'm not satisfied, and there was a super awesome flip-chart that made understanding everything much simpler. Overall a fantastic experience!

Libtard

Oct 17, 2015

Ryan Salino was a very helpful salesperson in the trade of our camry. He was also very helpful with the purchase of our volvo. Ryan was honest about vehicle pricing and the trade in value of our camry. There were no hidden surprises. We feel that the Maguire Family Dealerships are a great place to purchase a vehicle. We were given the Maguire Family Promise for sure! Thank you very much.

E & J

Oct 16, 2015

Tina approached us immediately, quickly ascertained our needs and helped us hone in on our options (we were looking specifically for a Sienna, just a newer version of our current vehicle and there werent a lot of used options). She was friendly and professional and even though only in her third week, was knowledgeable about all the cars we looked at and their respective features. She was persistent in finding keys, quick to spot candidates on the lots we visited, and had a good memory for which features which model had. She was also helpful on the test drive pointing out different features we should test and where route conditions were appropriate for it (for example upcoming straight-aways or downhills to test braking). If she did not know the answer to a question, she was straightforward about it but made sure she got us an answer. The Maguire system is great because it is a one stop shop but it doesnt lend itself to quick processing once you have made a decision. We returned the next day to test drive our car and complete our purchase and Tina did a terrific job to keep all the pieces moving so our purchase could be completed as promptly as possible. We hope Maguire will continue to innovate and look for ways to make the process even quicker but overall we had a good experience. Finally, it would be great to have a cafe or a caterer or food truck offering onsite - something to eat for longer waits...

Minh Luu

Oct 15, 2015

My family bought 3 cars from maguire. We always happy because they have good service than other dealers.

MFQ

Oct 10, 2015

Michele was super friendly and extremely helpful in the whole process. I love the life time warranty, the 3 day money back guarantee and the Maguire family assurance. Very happy with the whole process.

Gail H

Oct 7, 2015

Was greeted by Jacqui upon walking thru the door. She provided professional assistance from showing me RAVs, providing information about the vehicle and all aspects of the dealership and what I could expect. Kept me well informed throughout the paperwork process and then explained features of the RAV. Received a follow-up call a few days later to see how I liked the vehicle. A very good experience.

john

Oct 7, 2015

I spent 2 months looking for the right slightly used Mazda Cx5. needed the 2.5 liter engine and there are only a handful around so took the drive down to ithaca. Worked with Colby and had a great experience. After 2 test drives and 1 week of answering all my questions and responding to dozens of texts I finally bought the vehicle and couldn't be happier. The price was lower than any other around. The same car was selling for 3 to 5 thousand more everywhere else and on top of that every used car at Maguires comes with a lifetime engine gurauntee too!!!!!

Cindy

Oct 6, 2015

I was treated VERY well. My salesman Mike Corrello was very patient & laid back!! Sales manager Justin was great as well. I never felt pressured to buy. They were also honest and up front about any questions I had. I ended up buying a 2014 Kia Soul! Mike drove over an hr.to pick me up & bring me back to Maguire,seeing as though I had no trade in. I was shocked a dealership even did that!! There was no haggling or "stalking" with the communication process leading up to seeing/buying my car. Geno was the person in charge of the(email)communication process leading up to me meeting my salesman! I would absolutely recommend this dealership to anyone! I hadn't owned a car in 6 yrs.,so I was nervous about everything. Any one person I came in contact with was very nice! I wish ALL dealerships responded the way Maguire did!!

Ridgeway C.

Oct 6, 2015

Jackie O. first met us at the door and made sure we were comfortable before showing us around. She even allowed us to let our puppy in the showroom. We had our sights set on a particular car but Jackie steered us toward a better car. We took it for a test drive and came back to the office after closing hours. But the staff made sure we were taken care of before they closed the office. Vince took care of evaluating our trade-in and did the numbers for us even though it was getting late. The whole process was very pleasant and uneventful. Oh, and the car, we took it to NYC for the weekend and the ride was very comfortable. I always look forward to driving this car. Thank you Jackie O.

Becky B.

Oct 3, 2015

Ryan Salino at Maguire was awesome! Took the time to go over the Maguire Family Commitment and he worked hard to bring our monthly payments down. Highly Recommend Maguire!

KRoller & DPeacock

Oct 3, 2015

Miles was very helpful in our search for a new, safe car. We ultimately chose the 2014 Rav4 and are very happy with it.

SolarRoof

Sep 30, 2015

Maquire is a Up-Front lowest price dealership. I was very pleased with the ease of buying a car, Ryan Salino, my sale representative was very friendly and made sure to use my time here well, paperwork was underway before I arrived. He did not push cars on me, I knew what I wanted and he made sure to let me know when the car would be here. I am pleased with the final price of the car too, I compared it to other dealerships around the area and it was the lowest price.

Anna

Sep 28, 2015

I was involved in a traumatic vehicular interaction with a dump truck - not my fault. I came in and met Ryan Salino the Saturday following my accident. I was not feeling well and was overwhelmed but Ryan was very patient and let me go through the process at my own rate. I was not excited at first about getting a new car and was just going through the motions. I was definitely concerned about the safety of the vehicle that would be replacing my previously flattened one. I have been so overwhelmed after the accident that the up-front pricing and non commission approach was a breath of fresh air. Now almost ten days later I am excited about my new car. Thanks Ryan for a stress free experience!

M LMartini-Park

Sep 28, 2015

Ryan Salino is a lovely young man. We come back for the up-front pricing, and the wonderful service from Maguire's salesmen. Thank you Ryan

Rich Hanley

Sep 25, 2015

Sales rep, Ryan Salino professionally guided the purchase process.

Randy

Sep 24, 2015

I recently bought a 2005 Audi TT and figured it best to take it to Maguire as they sell and service Audi automobiles for it 100,000 mile servicing. Since I live about an hour away, I called to schedule an appointment and they recommended I use their Express Service. Oddly enough, once I got there, I learned the express service is normally instructed not to service Audi vehicles but in this case, they where given approval to service mine. They were very nice and I was pleased. Then two days later, my son told me he was hearing a shh noise like a brake or something lightly rubbing. So I took it for a drive and it was silent. I looked around the wheel wells and shook the tires and all appeared fine. I asked that he tell me if he heard it again and if it got any louder. Two days later he said it was getting louder so I set out for a short drive, at first I heard nothing so I hit the highway. Now traveling much faster, it began to sound like a CV shaft was going bad, then it got much worse like it was shot. It quickly got so bad I had no choice but to pull over along the highway. There on the side of the road, I discovered the drivers wheel had been left lose when the tires were rotated. I was very surprised and disappointed, anyone can leave a tire lose, but you don't expect it from the dealer. Anyone else have this or similar issue with Maguire? Note: My vote is still out as to a recommendation for the dealer or not, but the system forces you to choose so I have to say Nay.

aldz

Sep 21, 2015

We bought a new camry from Michele. We appreciate the attention to detail and the upfront lowest pricing. We also appreciate the support Maguire gives to the Ithaca community.

Dawn

Sep 18, 2015

Very pleased with Andrew Miller as a sales manager. Pleased with Life time engine warranty. Ryan certainly knows the Highlander! He was very helpful. Great experience

Kelley

Sep 15, 2015

Just wanted to write and say thank you to the Maguire dealership in general, our salesman Matt and his Manager Vince for an awesome buying experience! When we arrived for a test drive, it was late in the evening (just before closing) and super busy in the store, so many of the sales people were already occupied. Matt saw us, took the time to meet, and explained Maguire's policies/services. I've lived in the Ithaca area most of my life, but I didn't know some of the great things Maguire does for customers and the community as a whole! Matt helped us search out and locate a few specific cars we'd seen online, even though they weren't part of his typical brand there at Maguire, and after we landed on one vehicle in particular, his Manager Vince was very courteous and helpful in having a few minor issues with the car addressed prior to finalizing the sale. Overall, great buying experience and we'd highly recommend Maguire to anyone!

Todd

Sep 11, 2015

Colby was awesome. 3 day 300 mile return policy will NOT be used.

Bill Woo

Sep 9, 2015

Came into the Maguire Volvo dealership on a Th morning to look at their 14 Volvo S60. Turns out it's been sold, but dealer Colby pointed out a new arrival on the lot, a 15 S60. From there on, he made the buying experience very comfortable and effortless on my part. Colby was very knowledgeable about the vehicle and was interesting to talk with, to say the least. Being a licensed insurance agent, Colby found me a great deal for my first insurance and guided me through the entire process. The whole buying process took less than 2 hours, definitely much less than expected. Having just started grad school in Ithaca, I'm looking forward to exploring the area and beyond on this luxurious vehicle.

Wendy

Sep 8, 2015

I cannot say enough about this wonderful dealership and my very helpful, patient sales person Mike Corell. This is my second time I have bought from Mike and I brought my friend Marcia to buy a car from him also. She was very inpressed with Maguire and Mike. She loves her Suberu she bought from Mike! I have also been in the car business and I do not trust many auto sales people or dealers. Mike goes the extra mile to help his customers, he treats them with respect and like a good friend. I am very thankful for everything he has done for me... including driving my Toyota Camry to Syracuse for me. I recommend Maguire cars and Mike to any one I know looking for a car! Thank you guys for all your help and honesty and great prices!

Wilkins Family

Sep 8, 2015

We had a great sales experience. We especially enjoyed the no pressure but helpful sales service. Our Sales Representative (Sarah) was to the point, honest and very helpful. Walking out we felt like we were treated fairly unlike some of our car purchasing experiences. We highly recommend purchasing a car with Maguire and plan to return for our next car purchase!

Abby

Sep 5, 2015

Ryan at Maguire Kia was great to work with - after we test drove the car, he ASKED us what our next step would be as opposed to TELLING us what it would be. The fact that he is non-commission is a big plus - we knew we weren't contending with his monetary motivations during the sale. He made sure we were aware of the Maguire way of doing business, including the Price Guarantee, Lifetime Engine Warranty and the 3 Day Money Back Guarantee. Buying a car is not always enjoyable when you are on a tight budget, but Ryan worked backwards from a monthly payment we were comfortable with to get us into a great car.

rich d

Sep 5, 2015

Matt Jackson did a perfect job working with me on the purchase process. Love the car and love the service. No games.

Camryfan

Sep 1, 2015

Miles Milton was very personable and helpful. He did an excellent job helping me find my way through the vehicle purchase process.

LYNN AND PAUL

Sep 1, 2015

PRESENT FORESTER DRIVER. WE LIVE IN MORAVIA, WORK IN SYRACUSE AND HAVE BOUGHT NUMEROUS CARS OVER THE YEARS IN THE SOUTHERN TIER. OUR 2010 SUBARU WAS CLOSING IN ON 120,000 MILES . WE WANTED 1 CAR IN OUR FAMILY THAT HAS YOUNG MILES ON IT AS WE TRAVEL FAR AWAY AND ENJOY THE SECURITY OF NEW. WE WERE INTERESTED IN THE NEW REDSIGN OF THE 20015 OUTBACK.BACK IN SUMMER OF 2014. MAGUIRE DEALERSHIP PROVIDED US WITH PRELIMINARY INFO FOR THE SOON TO BE RELEASED 2015. IN FEBRUARY WE STOPPED BY AGAIN IN OUR SLOW DELIBERATE CAR BUYING ADVENTURE TO BE GREETED BY FRANKIE KHAN. HIS COURTREOUS, KNOWLEDGABLE AND NO PRESSURE APPROACH INCLINED US TO BE CERTAIN TO RETRUN TO FRANKIE ESPECIALLY AFTER VISITING ALL OF THE SUBARU DEALERSHIPS IN CNY VIEWING INVENTORY POTENTIALS. FRANKIE ANSWERED ALL OF OUR QUESTIONS WITH HONESTY AND ENTHUSIASM. NOT OVER SELLING ANY PARTICULAR TRIM LINE OR FEATURE. JUST PROVIDING US WITH ACCURATE FEATURES.OF EACH. AFTER INTIALLY LEANING TOWARD THE PREMIUM WE ORDED A LIMITED. MAGUIRES OFFERED US BOTH A GREAT TRADE IN VALUE COUPLED WITH A FANTASTICALLY FAIR PRICE. WE TOOK DELIVERY OF THIS 2016 OUTBACK TODAY. Frankie SUPERBLY COORDINATED THE ORDERING , THE PREP,THE FINANCING AND REGISTARTION WITH THE MOST PERSONABLE DELIVERY TO OUR HOME IN MORAVIA. THANK YOU FRANKIE FOR THIS GREAT CAR PURCAHSE OPPORTUNITY.

SvetL

Aug 31, 2015

The service was excellent! Since I contacted the Maguire, Jackie took care of everything and I am very happy to buy my first car with Maguire and I certainly recommend it.

Video Bob

Aug 30, 2015

I found Michele Hecht at Maguire welcoming, friendly, and knowledgeable about the Toyota Sienna I was purchasing back in July. The day after I brought the car home I noticed scratches in the side view mirror. Michele was very helpful in making the arrangement to get the mirror replaced. After I had made an appointment to have the mirror replaced, Michele discovered that the wrong mirror had been shipped the morning of the appointment. She knew I had a 50 mile drive and had made arrangement to meet friends in the area that day while the car was being fixed. Michele went the extra mile by calling me in advance and offering me a loaner car to drive back home, while I left the car overnight to be fixed. In addition, she had a driver bring my van home the next day, so I didn't have to make the 50 mile trip. That in my mind is customer service!

Amanda Jolly

Aug 29, 2015

My fiance and I came to this dealership from Syracuse, NY looking to purchase a used car. When we arrived the customer service was wonderful ! We had an appointment with Colby and he was personable, kind, informational and honest. We totally appreciated his help. The managers were great as well, we personal worked with Rick and he was able to work wonders for pricing. We both were able to purchase two brand new cars in our price range ! We have great warranties on our cars. We both have the lifetime engine warranty on our cars. We were totally impressed and will come here over again and we recommend anyone to come. Ask for Colby and Rick !

Lori Hoyt

Aug 29, 2015

The salesman we worked with was Miles Milton. It was a very tough decision of us to make and he was very understanding, helpful and great through the whole process. We did leave without purchasing a vehicle the day we went to look to see what was available, but not without adequate information and options made available to us. We did return 4 days later to lease a Kia Soul and couldn't be more satisfied with our decision. Everyone was very helpful and patient with us through the process. Thanks Maguire for your excellent service!

blyon 2

Aug 26, 2015

This dealership offers the best and most fulfilling information and ease of buying a new or used vehicle.

The Smith's

Aug 25, 2015

We called and scheduled an appointment to look at a Ford Fusion with Colby on Saturday. When we got there he recommended the Passat (my husband is 6'4" 305lns) as Colby is a big guy as well and loves the room he has in his Passat. After the test drive with my husband, Colby, myself and our 2 daughters (15 & 5) it was a no brainer the room and power in the Passat was amazing. We picked up our Passat Monday night. The entire team was extremely helpful, the ice cream bought us an extra 15 minutes with our 5 year old sitting quietly. Definitely recommend Colby & Maguire dealership to anyone purchasing a new car.

Whiskers the Magnificent

Aug 22, 2015

We loved buying our new Kia Soul. We do think Maguire needs to put a 'Boli bar somewhere in the dealership. Probably down in the Asian Import section somewhere. My wife got a little hungry waiting for our car...

Dave Kanaley

Aug 21, 2015

My wife and I had the best experience ever buying a car.Our sales representative, Jackie O'Connor was a joy to work with! She made us feel comfortable with the whole process-it was like connecting with an old friend. She was pleasant, knowledgeable, and professional. Overall, our experience with Maguire was awesome. We will certainly be back next year to purchase a vehicle for our daughter!

S & J

Aug 20, 2015

Our experience at Maguire has made a lasting impression on us. We worked with Michele, as well as Andrew, Austin and Sara. Michele helped us to get in a new RAV 4. Because of the Maguire family Promise, we will continue to do business with Maguire

Judy Sweazey

Aug 17, 2015

Ryan Salino - up front lowest pricing, non commission sales consultant - came in looked at new car without expectations of purchasing today and it all worked out and leased a new car today. It is beautiful and met what I wanted. Did not expect to be able to buy car same day. Thanks Judy Sweazey

teacher Ben

Aug 12, 2015

Salesman Kyle Kidney is superb!!. I came into the jeep showroom last Tuesday. I am 25 and a first time new car buyer. Kyle was patient, knowledgeable, non-pressuring for a sale, he answered all my questions about the 2015 jeep Cherokee latitude 4 x 4, and how financing works. I never felt pressured to commit to the sale, and Kyle worked very hard to get me the best finance rate at a local credit union. I would rate him a "10" on maguire's top box scoring. It was definitely worth the drive from whitney point to Ithaca! I picked up my new jeep yesterday! thanks Kyle, I will send my brother and mom to you next year when they are ready for new cars

Sue B.

Aug 11, 2015

I had been driving a 2004 Honda Accord for eleven years and had just sold it and was almost 100% sure that I wanted another Honda Accord. However, I had read about the Subaru Imprezas and wanted to check this car out. My husband and I casually stopped by Maguires on a Friday close to closing and was help by a sales representative named Frank Khan. We explained what we wanted and he showed us the Impreza, but it wasn't a comfortable car for my late middle aged self. There was also a nice looking Forester right there and I asked Frank about this car. He went all around the car showing us all the features and then we test drove it. It was a great handling car with fantastic visibility! Frank was patient answering all of our many questions about the car and incredibly knowable not only about the Forester, but all the other cars at the dealership. We decided to go home and read more about the Forester. Saturday we went back and worked with Frank to buy the car. Maguire is set up so you don't haggle with the price- and the prices of their cars seem fair. And, it was such a pleasure to work with Frank, that my husband and I have decided we will only buy cars from him from now on.

candie lawton

Aug 5, 2015

Ryan Salino, was a great salesman! we came in looking for a car for my daughter , and then also was able to get one for myself, Ryan was very helpful with getting us a car that could fit our payment needs and also some warranty. Ryan also has a great personality , made us laugh thanks again!

jessica dunham

Aug 1, 2015

I was shopping for a vehicle with my 15month old son. Witch, as you can imagine, was quite a task. I came very early and the first person I saw was Ally. I was so relived to have come in contact with a women. Not downing men or any thing but with a baby in my presents a woman is more ideal. Then after a couple of minutes chatting with her I learned she was a young mother as well :) Then I felt even more relief. Dealing with children my sons age can be kind of frustrating for people but not for Ally . She has a 2 year old son so we were on the same page. Ally was also a great person to talk with while waiting on the paper work process. She made me feel right at home .Ally made this car buying experience 110%. I couldn't have asked more a more Ideal,knowledgeable,patient, sales rep to help me buy my car. Thanks Ally for making this experience more than awesome! :)

Langston Giants Fan

Jul 31, 2015

Ryan Salino at Maguire Toyota in Ithaca NY did an excellent job in assisting me in selecting a suitable lease based off my needs and preferences. He has a welcoming charm with high knowledge of the Toyota product line that helped provide a great experience with my first lease. Followed up nicely with no pressure buy advice. I would recommend Ryan to anyone who is looking to buy or lease from Maguire Toyota as I will be working with him again in the future.

Shawn

Jul 30, 2015

We have bought 3 cars from Michelle and she is the best. She listens to our needs and finds the car that best meets our needs. Maguire will even allow us to trade it in within 3 days if we don't like it. Go see Michelle at Maguire. You will not be disappointed

Danielle

Jul 27, 2015

We just got our new 2015 Toyota Highlander from Maguire and we are very excited. We worked with Kellie Rango through the whole process; she made it an easy and wonderful experience.Kellie is extremely helpful and willing to go the mile to get you in your car. I highly recommend coming to see her if you are looking to get a new vehicle. We love that Maguire offers the life time engine warranty on their vehicles as well as having up front lowest pricing on their vehicles. We love that their sales associates are non-commission. This is a very friendly and caring environment to purchase a vehicle in. We love that they work with so many banks and that we were able to get the bank of our choice. I suggest anyone looking to get a new vehicle that you stop in and work with Kellie as she will leave you happy and with a very good experience.

Paul S. aka "ODZDAD"

Jul 25, 2015

Last weekend I was in Elkhart, IN when a micro-burst/tornado ravaged a very small portion of the apartment complex I was in. The storm lasted about 10 minutes, but when done, my car was sitting under 2 trees and damaged the entire back section of my 2012 Passat. After 3 hours, a cleanup crew came by and relieved my car of the hurtful foliage and I packed my things and came home to New York. I drove my vehicle to the Maguire VW/Volvo/Audi repair shop. I dropped off my car waiting for the insurance adjuster to evaluate my vehicle. He finally came on Wednesday, totaled my car, and I began looking at a new Passat. I was greeted by Colby, who is immediately very approachable, and he and I struck up a conversation and he hooked me up with a replacement vehicle. We did the paperwork and I went home for the afternoon. I came back later that night, picked up the car and drove home. Boy was I happy! So after parking my new car in my driveway, I proceeded to do a "walk-around" the vehicle. When I got to the front of my new car, I saw what looked like 2 screw head size indentations on my new car's bumper. They were not there when we first looked at the car but didn't really look very closely when I picked it up. Next morning, I went back to the dealership and showed this damage to the sales manager who immediately saw that the damage was caused by another vehicle that had a Maguire license plate holder which must have been driven into my parked car sometime during the time I was at home before picking up the car. The sales manager was very professional and understanding when I told him that I was leaving town that morning....I had all my things packed in the new damaged Passat....and asked if they could possibly swap out the damaged vehicle with one that wasn't. He told me he'd run the numbers on another car I picked out to replace it....and came back to me with "Sure, ,we can do that!"... So, three hours later (Mostly prep time as the vehicle had never been driven and it was covered with shipping plastic) they sent me off on my way in a another brand new car. The best part of this experience was my salesperson: Colby. I called him the night before and told him my problem and he asked me to bring the car in. To my surprise, the next day was Colby's day off.....which he decided that helping me was more important that sitting on the roof of his garage sunbathing. (Just kidding about the sunbathing). Colby came to the dealership in his "time-off clothes" and helped me transfer the paperwork and made everything OK. Thank you Colby for being the kind of person anyone would be thrilled to work with! I have been in the Maguire Family of Dealerships for 3 years now. No one can top their low-pressure sales folks, great financing deals and smooth purchasing details. The inventory is very complete and gives you a great selection of vehicles for whatever brand/model they carry. They are "TOPs".

Sab

Jul 25, 2015

I come from Utica to buy a car because Michelle and Macquire have best price. She tell me I have 3 days to make sure I like.

scott

Jul 25, 2015

I like how Michele gave me the best deal upfront. She has been polite and pleasant . She is very professional. I will send my friends to Michele and Maguire . Best up front price.

MarcKetch

Jul 22, 2015

I drove to this dealer after seeing an offer on a Toyota Prius Persona edition 2015 listed for $4000 less than the two competitors closer to where I live. After the local dealer did not follow up with me regarding an offer, I decided to take the hour drive to Maguires. I had no intention of making a purchase that day, was just doing my bargain hunting. When we arrived, we were greeted right away and asked what we were interested in. They immediately pulled the car I was interested in and offered for us to take a test drive. Sayre was the sales girl helping us. She was polite, helpful and informative with absolutely no pressure. Once I confirmed the price was correct and was told the finance offer, I asked what they would give as trade in for my 2004 Prius. They came back with the exact amount I wanted for it. They then asked if I would like to drive the 2015 home that day and I said YES! It was a great offer that I just could not pass up.

Tundra man

Jul 18, 2015

We have bought many vehicles from Maguires of Ithaca and always have a great experience. Our latest purchase is a 2015 Toyota Tundra it's a beautiful truck. The dealership is top notch,always clean and everyone is more than willing to go out of their way to help. Our sales person Andrew is very knowledgable about all aspects of Toyota. He went to bat for us and got us everything we needed and stayed on top of every aspect of our purchase and called everyday to give a status report until our vehicle was ready for us. Our new truck was not on sales lot but they had it for us in 2 days. Thanks to everyone at Maguires and a special thanks to Andrew.

Harry Ellen

Jul 16, 2015

Over all Colby did a excellent job showing us the car we purchased and explaning how to use all the features.

Ja-Toni and Brent

Jul 14, 2015

My boyfriend and I came into Maguire because we got screwed over on a 2010 Ford explorer we bought from an acquaintance. The transmission in it went bad after 50 miles and rebuilding the transmission would cost us more than the truck is worth. We walked into Maguire feeling down on our luck but as soon as we walked into the door Ryan Salino changed that. He was was extremely friendly and helpful. He went over the Maguire family commitment with us which made us feel like this place would actually take care of us and cared about our satisfaction. The best part of the commitment for us is the fact that there is a warranty on all the cars as well as a 3 day money back guarantee if we decided the vehicle wasn't for us. Ryan chose the vehicle that fit our needs as well as our budget, and he allowed us to test drive it which was really fun. We ended up choosing a white Volkswagen Jetta 2014 which was a mega deal, has plenty of trunk space as well as leg room for us (we're a tall couple), great gas mileage, and is super fun to drive. Our experience here was amazing and I wish we had come to Maguire in the first place. we will definitely recommend this place and Ryan to our family and friends. Thank you!!!

Wesley Hood

Jul 14, 2015

Buying a vehicle at Maguire was a no brainer. They are priced much more competitively than other dealerships, and it made sense to drive an hour and a half to come and check out the great selection of used vehicles they had. Jackie OConnor was extremely helpful in every step of the buying process. She ensured all of our needs were met and and answered any questions we had to the best of her ability. She truly went above and beyond to ensure we had an excellent experience at Maguire. We are very satisfied with the 2014 Jetta we ended up purchasing for our son; and we will definitely return to Maguire in the future.

PLP

Jul 12, 2015

Maguire Toyota and Mike Melice are simply awesome! Maguire treats its customers so well, and its employees are a joy to work with. You can tell the company really cares about creating long-term relationships with its customers. What's awesome about Maguire: - Prices. Apparently they have a strict "lowest price possible" policy, so you don't feel like you are being scammed right off the bat and need to aggressively negotiate. This immediately eliminates any distrust or suspicion between buyer and seller. - They have a wide selection of cars - Salespeople are super friendly, helpful, knowledgeable. It makes such a difference when you can trust your salesman. You can let your guard down, relax, and enjoy the experience of buying a car! This was my first car purchase ever, and Mike made the whole process easy and comfortable!

D. Sayles

Jul 11, 2015

Went from a 2012 Highlander lease to a 2015 Highlander lease. Great Product, great sales staff. Ryan Salino was my sales rep.,. Knew the car inside and out, Ryan was a true PRO, a pleasure to work with.

Scott

Jul 10, 2015

We drove almost 2 hours to visit Maguire and are glad we did. The used vehicles are all in good condition and their prices are all marked well under market value. Our sales consultant (Julian Munoz) was very up front, accommodating and patient with us. He was courteous and worked very hard to assist us in finding a vehicle that we were happy with. The manager (Harold Vargeson) was extremely professional, helpful, and went above and beyond to make our experience a positive one.

Cam

Jul 9, 2015

Kellie Rongo was the best care sales person I have worked with in my life. She made the buying process so easy. I was a big fan of the 30 day vehicle exchange and the lifetime engine warranty. All in all I enjoyed buying this car and would definitely buy from Kellie again in the future.

BrannanJP

Jul 7, 2015

I came in with a particular idea of the kind of car I wanted, Justin Blaasch and Ryan Salino were able to find the exact type of car I was looking for almost immediately. With Maguire's up-front lowest pricing and non-commissioned sales consultants everything was incredibly straightforward and matched all of the figures that I had researched beforehand. I whole process was quick and stress-free. I look forward to driving my new (pre-owned) car for years to come.

Tony's Tundra

Jul 7, 2015

great non commission sales consultants at McGuire Toyota, Ryan did a great job ensuring quick professional sevice

Stephen Schultz

Jul 5, 2015

This was the first time I ever thought about buying a car through the internet. I used cargurus.com and the only dealership that kept coming up with excellent deals was Maguire family of dealerships. I wanted a Toyota camry with low mileage and not over two years old since I am a sales agent and put over 30k miles on a vehicle each year. I have been very impressed with the sales agent, internet contact and the follow up almost monthly via emails, etc. This has far exceeded my expectations since I did only buy a used car. In a few years my wife will be in the market for a Toyota suv and my son will be given this car. I'll then be in the market for another camry or an avalon. You better believe that my search will begin with Maguire.

BSchultz

Jul 3, 2015

I have found our sales consultant, Ryan Salino to be extremely helpful in all aspects of our vehicle search and purchase. We really appreciate that Maguire offers up-front lowest pricing versus have to run the number game.

donna d

Jul 2, 2015

Michele helped me to get a new car that met my budget and had low miles. She listened to my needs and made it work. I decided to refinance within in the 3 days and it was not a problem. no hassle.

The Irish 4

Jul 2, 2015

Kellie from Maguire was fantastic! We never felt uncomfortable or pushed. She was fun and patient with our kids! The up-front pricing made it simple and hassle-free. By far the best car buying experience we've had!

Lisa Sherwood

Jul 1, 2015

We were very pleased with the attention and personal service.

Nancy K. and Wayne M. Anderson

Jun 29, 2015

Thank you to the Maguire Auto Group for assisting us with helping find the right vehicle for us. All Management and Staff very helpful.

first time vw buyer

Jun 25, 2015

Colby was great to work with, helped me with a few obstacles, and I'm very happy with the deal. I enjoyed his singing too!

Denis B

Jun 24, 2015

I was honored to be Thomas' first sale! His necktie has been cut... The sky is the limit. Thanks for your help.

Javier J

Jun 24, 2015

It was an excellent experience since the very beginning of the leasing process. It began with a simple solicitude for information about a car, and then the magic started. First, I got an email from a consultant, offering me the possibility to visit their facilities and also offering me the opportunity to choose a car from more than 6 different brands. She helped me setting all the appointments with the sales consultants, then they helped me finding a car that matched better with my requirements. The sales consultan was always ready to answer any question I had about the cars and the lease, and invited me to a wonderful test drive. The lease process was also a good experience because they helped me finding the best quote and also in the search for a good and affordable insurance. In general terms, I will definitely recommend this dealer for buying a car.

NewVolvoOwner

Jun 24, 2015

Great experience with buying a new Volvo. I was helped out by Jackie O'Connor who was very patient and open and honest about the whole experience. A nice change really from the usual high-testosterone tactics from male salespeople though I did get the "another buyer is interested in this car so act quickly" pitch. The facilities are very nice as well. I would go back for sure. As with any dealership, you get much less for your trade-in than you would with a private sale.

ED-C-S_Ith

Jun 23, 2015

We went into Maguire considering purchasing a new Prius primarily because the excellent gas mileage and the current sales rebates. Our salesman, Jason Tubbs, introduced himself and the Maguire pricing and sales policies - the price on the window is THE price - no haggling. Jason showed us and test drove with us the Prius. He was very familiar with the function and characteristics of the car. While chatting with Jason we told him we were replacing a 1986 325es BMW, but not trading it in. He then showed us a preowned VW Golf TDI diesel with manual transmission. He thought we might be interested in the VW because it handled more like the BMW. Though the VW does not get quite as good gas mileage as the Prius, we calculated we could drive the VW 150K miles before the savings in diesel fuel would match the sale price difference. We went with the VW Golf. I was impressed by Jason's knowledge, features and technical, of the various cars he showed us. There was not hard sell. I felt we could have walked away at any time and not felt pressured. Jason was casual and interesting just to talk with. That is why I gave Jason five stars * * * * *.

Stephani C

Jun 23, 2015

Ryan Salino helped me get into the vehicle that I wanted and made sure I had the right warranty while working with my budget. He also made the experience fun for my kids! Great guy, great customer service!

Frank Meadows

Jun 20, 2015

I had a great buying experience with Ryan Salino. I started looking for a new car about two months ago and narrowed it down to a RAV 4 or a Ford Escape. I figured I'd buy a new car by summer's end. Then, last week, my wife's transmission on her Corolla started making noise so we came down Wed night to look at the RAV 4's. Ryan was our salesperson who greeted us and described all of the luxuries of a RAV 4 to my wife and I. He was very knowledgeable with all of its features and the features of the other RAV 4's. It was great to learn from Ryan that we didn't have to buy a RAV 4 LIMITED to get heated seats for my wife's XLE, which J&R will install for her. So, while Ryan was helping my wife with her purchase, I was also able to learn for myself information about the Red RAV 4 on your lot. Today, I learned from Ryan about the New Engine Replacement that my RAV 4 comes with. It's nice to know that if my engine fails catastrophically, that Toyota will replace it, minus the deductible. I look forward to getting many miles of use out of my RAV 4 and know, that if I ever have a question, Ryan will be here to answer my questions. Ryan Salino is, without hesitation, an exceptionally educated salesperson and asset to Maguire Toyota. When your salesperson can go from discussing the details on a RAV 4 to the details within the compartments of a jet engine (IN DETAIL), you've got a keeper. It is nice to know that Ryan has been here long enough to remember other salespeople I've purchased from. I end this review with five stars and nothing less. Thank you Ryan Salino and Maguire Toyota. (sorry for the addendum but you need to add below "Did you buy more than one vehicle from this dealer" just kidding)

Holly

Jun 18, 2015

Ryan was very professional, knowledgeable and spent extra time showing me all the features of the Rav4. He did an excellent job getting me the best price and did not push products on me that I did not want. My favorite part is that I will be getting a heated drivers seat installed to keep me warm during the winter on my commutes to work. Ryan was very personable, attentive, and had a great sense of humor. He was a pleasure to do business with.

Emily

Jun 17, 2015

The employees were all helpful and understanding. I was a younger applicant buying a vehicle, but they made me feel comfortable and confident about my new car! Thank you Maguire! Joseph Bazaldua and Ricky (in the Volkswagon/Audi dealership). They were helpful, clear, and concise with the whole process.

Rockpunkie13

Jun 17, 2015

Friendly environment, Sayre Wilson was great at making me feel comfortable with her knowledge of the different cars and her bubbly personality made the time at the dealership very good.

Tom Gavin

Jun 17, 2015

My lease was up on my Elantra, so I checked out the selection of cars at Maguire Automotive. I found the car that met our needs quickly (Toyota Rav4) with the help of a young salesman named Jason. Jason was courteous, very professional, and extremely knowledgeable about cars, engines, and the options that came with the different models I was considering. He gave me the confidence I needed to conduct the evaluation to make a choice, and shopping for cars is about my least favorite thing to do in the world. Completely painless experience, although the coffee there could be better. Great job Jason!

big john 113088

Jun 10, 2015

first of all id like to say i love the service i recieved and the tdi i bought is awesome.. also i like the fact that there is a 3 day 300 mile return guarantie... and colby was awesome, he know his stuff. awesome place id recommend this place to everyone

Jeffrey

Jun 2, 2015

My story starts with going to 3 different car dealerships. The first two dealerships were the same old song and dance. The salesmen where the typical used car personas looking to get as much money out of you by telling you anything and everything under the sun except the truth. At my ropes end with the shady salesmen, i decided lets try one more dealership that I had heard good things about. I called and spoke with Kewwie Wongo at Maguire Kia and right off the bat I could just tell she was not going to be a typical car sales person. She was up beat, easy to talk to and if she didn't know the answer to one of my many questions, she took the time to find out the correct answer instead of a made up one. I went to Maguire the next day to sit down and talk turkey. My first impression of the dealership was great. People here are extremely friendly and almost give you that feeling of a small town "everybody knows your name" dealership. Kellie "Kewwie" has a very easygoing personality and I believe that has a lot to do with Magurie dealerships having Non-Commission Sales Consultants. Maguire Kia was also the lowest prices in the area and I didn't even have to haggle a good deal because it was already there. They gave me the most honest trade in on my old Jeep and I will be back in February for sure with my wife's car. Please keep up the great way of doing business Maguire and a big thank you to Kellie for making such a stressful thing into such a great experience.

Roberto Bertoia

Jun 1, 2015

Ryan Salino was extremely knowledgeable about this vehicle as well as Toyota Highlanders historically. He answered all of our questions thoroughly and completely. We were informed of features that helped us decide whether this was the right vehicle for our needs. He was available at our convenience, very pleasant, organized. he made us feel comfortable when going through the car's features and the test drive. He is a non-commission sales consultant who has kept himself current on important, relevant information about this vehicle. Because of this we decided to purchase a Toyota instead of a Honda Pilot.

Happy car buyer

May 31, 2015

We visited Maguire on a very busy Saturday to look at a pre-owned car that we had seen on the website. The car had just arrived, so it wasn't readily available on the lot. Jasper Adams located it for us and took us to see it and test drive it. We knew we loved the car, but we were blown away with the service we received. Jasper and the manager, Ricky, made the buying process painless and went out of their way to get the car ready for us as quickly as possible while still making sure it was it great condition. We will definitely visit Maguire for our next vehicle because of the wonderful service. Knowing that they have the 30 day/1,000 Mile Used Vehicle Exchange Policy assures us that they really care that we're satisfied with our purchase.

Kristin

May 31, 2015

Our salesman, Jason Tubbs was top notch. We have purchase several cars from Maguire over the past 10 years. This was by far our best experience with the company. Jason did not try to sell us a car, he allowed us to purchase a car. The difference- no pushy sale pitches, no pressure, no in your face approaches in the parking lot like other dealerships we visited. He treated my husband and I with respect and made it a point to make eye contact when he was speaking to both of us. He was professional, confident, and made us feel at ease. He allowed us time to ask questions, look at the vehicles in depth and test drive at our pace. He gave a great overview of both cars that we chose to test drive. He was personable and friendly- it was as if we were buying a car from a friend. Jason and his team had us in a brand new vehicle that day. They worked hard to get us the best price possible and wrapped everything up quickly. Before we left the lot, Jason sat with us and gave a tutorial of all of the bells and whistles that the new car offered to ensure we were comfortable with operating the car before we left. I would highly recommend Jason Tubbs and his team if you are in the market for a vehicle.

Laura

May 30, 2015

I had a good experience at Maguire. I liked the fact that they are non-commissioned so that there was far less negotiating. Kellie was responsive to my emails and questions. I also liked that the prices were very low and competitive for the area. Disappointed in my trade-in value though.

Ray and Lisa

May 29, 2015

Haven't always had good experiences at Maguire, despite benefits like the 3 day 300 mile return policy. We'd bought a Toyota and an Audi there in the past, and, most recently, leased an Audi. So when the lease came up we went to get another one cuz we loved the A6. Luckily we ran into a salesman named Colby aka Banana Hands. First nice-guy car salesman we've met. Good communicator, knowledgeable about cars, friendly and service-oriented. Hope Maguire can hang on to him. Ask him to sing you an Usher song while you do the test drive.

Jetta loverrr

May 26, 2015

Let me start off by saying that car shopping is an extremely painful process. I was searching for my first car and I went everywhere and was greeted by sleazy salesmen and overpriced vehicles. I did some searching on this website and found Maguire's Automotive and I am so glad I did! When I called them I spoke with Colby who I ended up meeting with at the dealership and purchasing a car from. Colby was extremely friendly and funny. He didn't talk to me like I was a dumb kid buying my first car. He listened to what I wanted and what I wanted to pay and we found the perfect car for me. Which was a 2014 Jetta, I LOVE it. The facility was so nice and the whole experience was wonderful. Not to mention that they provide a 3 day 300 mile return policy and lifetime engine warranty! Like I said I had a great experience, they are a great dealership. Shout out to my boy Colby keep jamming and hitting those high notes, if you talk to him ask him to sing. You can't miss him he is the tall guy with really big hands.

IRISHG

May 23, 2015

I CAME TO MAGUIRE TOYOTA FOR A REGULAR SERVICE ON MY 2013 TUNDRA. WHILE WAITING FOR THE WORK TO BE COMPLETED I SPOKE WITH RYAN SALINO CONCERNING THE AVAILABILITY OF A NEW MODEL YEAR TOYOTA 4RUNNER. AFTER SHOWING ME THE FEW EXAMPLES THAT WERE IN STOCK I DECIDED TO GO AHEAD WITH THE PURCHASE AND RYAN BEGAN THE SEARCH FOR THE EXACT VEHICLE I WAS LOOKING FOR. I WAS GIVEN A FAIR OFFER FOR MY TRADE AND A SHORT TIME LATER I WAS NOTIFIED THAT A VEHICLE HAD BEEN LOCATED. I AM MORE THAN PLEASED WITH THE WAY BUSINESS IS DONE AT MAGUIRE AND WILL DEFINITELY LOOK TO THEM AGAIN WHEN THE TIME COMES AGAIN FOR A NEW VEHICLE. NO HASSLE UPFRONT PRICING, NON COMMISSION SALES CONSULTANTS MAKE FOR A LOW PRESSURE PURCHASE. THEY WILL GO ABOVE AND BEYOND TO MAKE IT RIGHT FOR YOU. ASK FOR RYAN YOU WILL NOT REGRET THE DECISION.

Tom S

May 23, 2015

I recently traded in my 2014 Scion TC that I purchased at Maguire last summer since I didn't care for a sports car ride and feel at my age. I purchased a 2015 Kia Forte from Ryan Salino. I have owned Kias in the past and have had excellent luck with them. Ryan and everyone else provided excellent repeat customer service from start to finish! I was offered a very good trade-in amount, and every part of the buying process went very smoothly! I also shopped a competitor in the Binghamton area which is much closer to where I live and found that Maguire truly does give the lowest price and best customer service!! Excellent job!

Courtney Kent

May 22, 2015

Ryan was an amazing sales person. He knows what he is talking about and what he is doing. the 30 day money back guarantee is a nice sales catch that would have a lot of customers come.

Stephanie

May 20, 2015

Frank Khan is AWESOME! He made my buying experience very pleasant. Go to Maguire Subaru and ask for him!!

Christine

May 19, 2015

After leasing our first Toyota from Maguire three years ago, based on our previous exceptional experience, we returned to Maguire for our next lease. Just as last time, the experience and service was faultless. We were treated with respect, in a comfortable and no-pressure atmosphere. The Maguire folks went out of their way to find us a car that wasn't on their lot and transferred it from another dealership. We worked with Kellie, who was fantastic--an absolute pleasure to work with. They better hang onto her! We really love the no pressure environment Maguire offers--the fact that their sales people don't work on commission is huge plus for the buyer. It will keep us coming back to Maguire for our future car needs. Free high octane coffee isn't a bad deal either.

Laura B. and Kevin T.

May 19, 2015

The first person to approach us when we were browsing the lot while we had our Jettawagen in for routine service was Jackie. She was friendly and helpful without pressuring us to buy. When we later decided that we were in fact interested in one of the VW Tiguans, Jackie was busy with another customer, but made sure that someone else took care of us. Jasper Adams then spent the rest of the afternoon patiently allowing us to test drive and discuss the car, never trying to steer us in a more expensive direction. Jasper's friendly manner, knowledge, and interest in us as people made the whole experience of buying our second car from Maguire a true pleasure. We were happy to buy the Tiguan from Jasper. He made sure we had everything we needed, even when we had to return the next day to sell our 15 year old Golf to Maguire. We wish we could have received a better price for it, but we can't complain about the service. Thank you, Jasper. We will continue to buy our VWs from Maguire.

BennyK491

May 18, 2015

I bought a Used VW Jetta recently from Maguire VW, and the entire buying process could not have been easier. I came in for a test drive on a Monday and the entire process of seeing their inventory and taking cars out was extremely easy. After I was done, there were still cars at other dealerships that I wanted to test drive, and my salesman Jasper Adams was very receptive to me taking other cars out. He was extremely friendly, and encouraged me to find the best car for me. After a little deliberation, we decided to buy one of the Jettas that I had test driven at Maguire and the buying process was extremely easy. I couldn't come back until much later in the week but Jasper was able to put a hold on the car with no cash deposit required. It felt very friendly and up front. Came back and drove off the lot with the car about 2 hours after I came in that next time. Everyone at Maguire was very friendly and eager to please!

DDS

May 15, 2015

Michele Hecht worked with me to find a used Prius. Maguires 30 Day used vehicle exchange is a wonderful feature of the sale as well as the non-commissioned sales force.

GordoFunk

May 15, 2015

Purchasing a used car has never been easier! Maguire's buying process is pressure free, because their salespeople are not commissioned. My previous vehicle was totaled, and had the need to purchase a car ASAP. Ryan Salino did everything he could to ensure I was driving home in a vehicle that I could afford and enjoy. I highly recommend the folks, especially Ryan, at Maguire!

Ed Gunn

May 14, 2015

I had an amazing experience at Maquire Ithaca NY (Toyota). Cole Sevey was my sale rep and he was courteous professional and amazingly efficient. Three things that stood out were 3 day money back guarantee and the lifetime engine warranty. I recommend going to see Cole who helped me with a Toyota Prius which my family loves! He left me with a great feeling unlike other car buying experiences I have had in the past.

Kward8343

May 13, 2015

I went to the dealership looking for something new to drive to cut down on wear and tear on my older cars and to get something more reliable. I wasnt really sure what I want. The salesman I worked with (Jon) was great. He showed me used cars online, even ones that were not at his lot but were in other Maguire lots in Ithaca. He spent a good two hours before I found something I liked. One test drive and I was in love. The cars down payment and monthly payment was a little steep for my income. That is when Jon told me about the lease promotion they had for the car I was looking at. After a few more details I was hooked and was able to drive away with my new car, a low affordable monthly payment, and my savings account untouched. I will be returning to Maguines for all my car needs in the future. If you go to Ithaca Hyundai Subaru ask for Jon!!!

Cindy Swatko

May 12, 2015

Our sales person was Kellie Rongo and was excellent. She was efficient, friendly, and knowledgeable,

Nancy Culligan

May 9, 2015

I have browsed your lot on two Sundays and it was so helpful to have the Up-Front Price on the cars. I then visited a car dealer in Cortland because I thought I wanted a Bucik. It was not a good experience. Last Monday, I went to work at Ithaca City Court and one of my co-workers, Garet Gibbons, had just a Prius on Saturday from a fabulous cute sales gal at Maguires named Kellie. He gave me her card and I came this i morning to test drive Jetta, Corella and Camray. Kellie Rongo was very knowledgable and welcoming me to your Sales room. I loved the Jetta and came back to the very pleasant atmosphere of the sales room and made a deal!! While I was waiting, I notice the great music was playing which makes for a relaxed atmosphere. The playlist today during my 3 hours here was great!!! I am very please with buying my car from a local dealer and the Maguire Family Assurance and Family Promise. I will recommend Kelli to friends who are looking to buy a car. Also I saw a friend of my grandson, Miles Milton, who got my car ready for me today and is joining your sales tram. He is good fit for your organization! It was amazing that I was able to buy car, buy insurance, have drive away in 3 hours!!!!! Customer Satisfaction aand Kelli get a gold star!!!!!!

Tim and Debra M

May 6, 2015

My wife and I drove from Fayetteville, NY to Maguire to look at a new Toyota Rav4. Our interaction with Austin Foote and Ryan Salino exceeded our expectations from the very beginning. We entered Maguire much like every other dealership we visited - on edge and uncomfortable. We left laughing smiling and with an unbeatable deal. I can't stress how well prepared these guys are and the level of commitment each has for customer service. The no haggle pricing/commission free sales staff combine to ensure that customer service is more than a catch phrase. Take the drive - It's well worth it!

Deb M.

May 5, 2015

We just bought a car ( 2012 RAV4) at Maguire Toyota in Ithaca NY. Found exactly the car we were looking for from a large selection of choices, at a truly fair price. Our salesman Michael Melise was very knowledgable about the details of our car, and made sure we were absolutely satisfied with the condition and value of what we were getting. Maguire's no hassle pricing - streamlines the process, and their guarantee on the motor is exceptional. We got service, a fair price, and a very good deal! We would absolutely recommend Maguire's dealership to our friends and family.

kiok

May 4, 2015

Ryan at Maguire was very helpful to pick the best car for us. We are really happy to get the car through him. It's great and aggressive price too. Thank you, Ryan!

Luke

May 2, 2015

I came in looking for a new car with as little hassle as possible. I was greeted by Kelly Rongo first thing and she was pleasant and helpful and never pressured me or steered me away from what I wanted. For buying a new car, this was ridiculously stress-free. My thanks to Maguire for creating such a wonderful calm environment and to Kelly for being the best salesperson I could ever have hoped for. Thank you Kelly in particular for making this a stress-free and fun experience. She deserves a raise!!!

just

Apr 30, 2015

My dealer was Michele Hecht. My favorite part of the car buying experience was how easy she made it. I got what i needed for my trade in, i purchased a truck on tuesday without 4 wheel drive. After taking the truck home and doing some thinking i actually wanted the 4 wheel drive truck. I brought it back on thursday no questions asked and traded it for the 4x4 with no additional charges. I will be coming back to michele for all my future purchases and i will also send anybody i know who is looking for a car or truck.

Sherri

Apr 30, 2015

My husband and I traveled to Maguire to see if the no haggling and money back guarantees we had heard in the commercials were true. From the moment we walked in the door we received excellent service from the non-commissioned sales team. Colby Newlen, our salesman, listened to what we were looking for and carefully explained how Maguire is a different kind of dealership. Their 3 day/300 miles money back guarantee helped ensure that we were making a good decision. Even after the sale, Colby worked with us to make sure we had what we needed for our used Prius. We would definitely go back in the future. Thanks, Colby!

Tom's shoe fan

Apr 30, 2015

liked Kellie's attitude. she provided excellent service. appreciated her social conscience as evidenced by her Tom's shoes. Like the lifetime engine warranty and the 30 day vehicle exchange.

julie

Apr 28, 2015

Have purchased or leased my last four vehicles from Maguire Automotive. Some of the reasons that have kept me coming back are the following: *Up-front lowest pricing *Trade in purchase offer *Lifetime Engine Warranty *Maguire family assurance I highly recommend Maguire Automotive to everyone I know. Never have I had a better customer service experience. My sales consultant, Ryan Salino, made my recent transition into my new vehicle a very stress free transition. He took the time to thoroughly explain all of the features of my new vehicle to me and answered all of my questions. Maguire Automotive has a lifelong customer in me.

katydid

Apr 28, 2015

Ryan Salino did a great job.............friendly, knowledgable. On a Mon. I was told I needed a new truck. My old truck would not pass inspection. On Tues. morning, I drove away in my new 2015 Tacoma. What else can I say?

Diane

Apr 26, 2015

Until this week we had not bought a car in more than 10 years. We loved the hassle-free, no commission sales policy. It was a breath of fresh air after all the times over the years we negotiated prices and then wondered if we got the best deal. Jason Tubbs walked us through the purchase process and was very down-to-earth and knowledgable. The service was professional, courteous, and efficient, which we really appreciated.

Tim G.

Apr 25, 2015

We got to the dealership and walked in and was immediately greeted and sat down. We explained what we were looking for. Ryan, our salesman, took us right out to the RAV4's that we were inquiring about. He got us test driving it quickly while also teaching us all the technical information on the vehicle. We came back in and discussed the differences between the other models and how we would be affected by getting out of our current lease two months early. He was very informative, enthusiastic, and genuinely easy to work with. We discussed different payment amounts and then he got us our paperwork. Quick, fun, and easy!

drb

Apr 22, 2015

Ryan Salino spent so much time with us, explaining the differences in the Sienna and the Highlander. He is so knowledgeable about the cars and the maintenance. The facilities were clean, neat, well organized. Our new car was ready and waiting when we got there!

Etienne Lambert and Erin Popelka

Apr 21, 2015

Had a great experience shopping at Maguire Toyota. Ryan Salino, the gentleman that greeted me, was very helpful and willing to take the time to explain the dealership policies and the great level of care that they take to ensure clients are satisfied with their purchase (3 days return policy, financing selection and 3-day possible change, not working for commission, lowest advertized price possible (no haggling), etc.). I initially went to the dealership simply to have a look at a used Prius V Two that was advertized on their website, but after discussing with Ryan and seeing the great incentives that Maguire was offering on a specific new Prius V Two, I took the latter for a test drive in the surrounding countryside and loved it. My wife and I ended up visiting the dealership again the next day where Ryan walked us through the processes (insurance, financing, extra protection, etc.) and, a few hours later, we drove away in our brand new car! Excellent experience we will recommend to our friends!

Sue

Apr 21, 2015

Michele Hecht made our car buying a wonderful experience. We never felt pressured or hurried to purchase our 2015 Toyota Highlander. We drove two hours from Pennsylvania and we would do it again. We would recommend Maquire dealership to our family and friends.

Shirley fan of Maguire Ithaca

Apr 20, 2015

Michael Melice is an excellent salesperson... he went thru everything in my new car setting up our Bluetooth to our phone...showing every detail that we might not know. Let us know about the lifetime warranty for our engine, all the options that we could have. We were very satisfied with our new car and our great salesperson.

Marilyn

Apr 18, 2015

We worked with Ryan Salino and he was very attentive and walked us through every facet of the process. We appreciate the pricing guarantee and are trying a lease for the first time!

SDM

Apr 18, 2015

Michelle was a nice, pleasant, patient and, most importantly, a caring sales representative. She showed me that she cared that I was satisfied and pleased with the deal. She went the extra effort to get me the payments I needed to go through with this deal. I have bought many cars before and have dealt with many dealers. Michelle showed me how a sales representative should behave. I give her a 10 out of 10. She is excellent and the reason I am buying this car today, and. believe me, I have walked away from a number of deals. A big thumbs up for Michelle

Maguire fan

Apr 14, 2015

From the beginning, Jackie O'Connor made me feel that she was most interested in making sure that I got the car that met my needs. She was informative about the Volkswagen advantages, and made herself available to answer questions and to let me work through my decision. In the end I purchased a new Passat at Maguire because I feel they will be there when I need them. Thanks Jackie. I am very happy with my new car!

Art

Apr 13, 2015

Michelle was great to work with during the purchasing process. She understood what I wanted for the deal and what I didn't want. I would recommend her to a friend to do business with. I liked the Non-commission Sales Consultants feature of Maguire.

Hunterfuller

Apr 13, 2015

Ryan Was very helpful and patient with us! He helped me find the car i wanted. He answered all the questions we had.

Margie

Apr 12, 2015

Jason Tubbs is the best! If you're looking for a new or used vehicle, I would recommend without reservation, a visit to Maguire in Ithaca, NY. I finally purchased a 2012 FJ Cruiser as I am a Toyota-owner through and through, having owned two Tacomas over the past 23 years for use in my business. Maguire salesfolks are non-comission and they advertise their lowest price up front. I never felt pressured during the entire process. I also requested that running boards be included without increasing the price and it was taken care of very quickly. Completely satisfied with the entire process.

Tracy H

Apr 11, 2015

Non-Commissioning Sales Consultants is excellent. I felt he helped provide me with the vehcile I need and wanted versus what is the best for him. The lifetime engine warranty is an great feature.

MP

Apr 10, 2015

It's been 14 years since I bought my first Volkswagen, why wouldn't I buy another? I had heard great things about Maguire, so I started there...low family pricing, no haggling, great service dept. I had an awesome salesperson named Colby. He patiently worked with me for 5 months while we waited for the new introduction of the 2015 Golf Sportwagen. Then he located that perfect one in the right color and all the options I wanted. And just in case, I get a 3 day money back guarantee, who else does that?!

Dorothy Radcliff

Apr 7, 2015

Kellie Rongo was above and beyond in the area of customer service. I recently have been recuperating from injuries sustained in a car accident. When I entered the dealership, I explained to her that I wanted to deal with someone who was a middle aged female with children and without a thought she indicated that she would attempt to help find me someone to help me. Most people would have "jumped on the sale" but she was agreeable to looking for someone. We did start talking and it didn't take me long to see that she was the person to work with. Kellie's nice mixture of pleasant and open personality, good humor, knowledge and client centeredness was a true joy to work with. I hate to admit that "I don't typically like car salespeople" as "they tend to be pushy, and use your name every five words". Kelly truly acted as if she was interested in helping me find the right car, and didn't seem interested in "pushing me" to buy anything and I think would truly have understood and said "thank you" if I didn't buy anything. In my line of work we talk a great deal of customer service and what "is and isn't good customer service". I have to say that I am impressed with for such a "youngster" (and I can say that because I'm old) Kellie has the work ethic and values that most 40 year olds don't have. And then there's Joe Ruta. What a nice fella and how lovely it is that someone such as Kellie has him for a mentor. He was equally as patient (and trust me I try people's patience!!). He went out of his way to assist me with understanding the workings of the "wreckage" of my prior car (which by the way was a Prius as well) and the how to's of how to get refunds from extended warranties and such. They both took a great deal of time and energy with me, and I am grateful for that. They did discuss with me the up-front lowest pricing as well as the 3 day money back guarantee and the refinance guarantee of 3 days. I am aware from them of the lifetime engine warranty. I am aware from them that they don't receive commissions and I think they certainly deserve one. So please know how happy I am with Kellie and Joe and certainly would return to McGuire as well as refer others here. Dorothy Radcliff

K.Mellis

Apr 7, 2015

Non-commission sales and up front lowest price. My current lease was up in June and I was made aware that Kia was offering a three month buy-back package towards a 2015 Kia. The one I turned in was Very dependable so the decision to stay with the brand was easy. The Sales Rep I dealt with, Jason Tubbs, was knowledgeable about the product, answered any question and without pressure.

ron

Apr 7, 2015

I was looking for a Subaru for my wife online and maguires had almost exactly what she was looking for. in fact it was much better than what she wanted at a price that was in our ballpark. I was so impressed after talking to mike the salesman that we bought the car without even looking at it.3 days latter mike delivered our new car right to our house and drove our trade back to maguires.

Susan Craft

Apr 7, 2015

I bought a 2015 Dodge Caravan from here I love the Van but the salesman did me wrong. I didn't get floor mats with it who buys a new vehicle and doesn't get floor mats. My son consigned for me and they did it as a joint and didn't ask us first so we didn't know until we got there to get the vehicle. He told me he could get the payments to what my other car was and they are $40 more. The cost of registrations and tax was suppose to be with the sale and I got a postcard in the mail to go there to pay for it and I live about 45 minutes from there and had to drive there to pick it up. There are a few other things that I am not happy with but I definitely would not recommend this place to a friend.

Robert and Shirley

Apr 6, 2015

Michael Melice came out to introduce himself to Robert and I when we were looking around and began to show us around after he told us about Maguire and its heritage of being a family owned business. We were very impressed and when we had chosen our Toyota Rav4 he told us about the lifetime engine warranty. Michael is a very honest salesman and that is refreshing these days. Thank you Michael

SVerity

Apr 6, 2015

Jasper Adams was awesome ! He did not pressure us into purchasing a car , he is knowledgable and courteous.

NewHighlanderOwner

Apr 5, 2015

Ryan Salino was a great person to work with- knowledgeable, professional, and easy to work with! An enjoyable experience getting our Toyota Highlander!

happy camper

Apr 4, 2015

we were not sure what to expect or how difficult a new car purchase would be. our salesperson, Kelly, made the process simple and quick . we were able to get the vehicle we wanted at a reasonable price and financing we could afford. I will definitely recommend this dealership and salesperson to friends and family looking for a new car.

Rachelthea

Apr 4, 2015

Very easy, pleasant process. Daniel took me through my options and showed patience and understanding while I made a difficult decision to commit to a new vehicle today. I appreciated the lack of pressure that the non-commission sales policy allows for interaction with the salespeople.

Mike

Apr 3, 2015

Very satisfied with sales person Michele Hecht. Friendly, knowledgeable, patient and helpful.

Robert

Apr 3, 2015

Bought a new Toyota Tundra from salesperson Daniel Sabia and the experience was great. He provided me with up front pricing, non-commission sales deal, along with addtional benefits from the dealership which include price guarantee, lifetime engine warranty, 3 day money back guarantee just to mention a few. Great experience!!

Rosemary

Apr 3, 2015

Cole Sevey is an Excellent salesman. Did not give us a hard sell but was very kind and knowledgeable. he went over everything in depth and made the process very easy.

BrianP

Apr 2, 2015

after talking with Daniel Sabia, we decided to go ahead and buy because of there up-front pricing and easy going atmosphere. second time buyer here

Dana Merkur

Apr 2, 2015

Shopping around for about a month mostly on the internet and then going to our local dealership first not finding what I was looking for and not finding the financial deal I wanted I ended up last at Maguire Nissan. They put me in the vehicle I wanted in a nicer trim package that I couldn't afford anywhere else. The process was smooth non pressured and comfortable to go through. Couldn't be happier how it ended up would recommend Maguire to all my friends and family.

Renee S.

Apr 2, 2015

I came in on 4/2/15 dreading the process of buying a new used car. Up until this point I have owned junkers and I was tired of the constant repairs. Michele from Toyota helped me with the whole process from start to finish. She was upfront and honest, clearly listening to all my concerns and answering my questions. I was very happy to hear about the Maguire Family Assurance and the 30 vehicle exchange. These added benefits made me feel more confident about buying such a big purchase. On top of that she was patient with my ever questioning boyfriend :) I really couldn't believe the process went through smoothly and I am absolutely thrilled with my new Corolla. I am confident that it will take me through college. Michele should get a raise. She is great, and I will most definitely be recommending her to friends and family!

Chris Buchholz

Apr 1, 2015

I just bought a car from Maguire and worked with Roland Conover. Roland was able and willing to meet me in Watkins Glen to look at a specific car I saw online. I called that morning and he rearranged his schedule to work with me in a location different than his usual. The entire experience from beginning to end was no pressure, friendly and very helpful. He was able to secure great financing and worked well with me on the numbers which made me (and my wife) happy. All in all, it was a great experience and I will definitely be back for future needs. I have told others and would recommend Roland and Maguire!

Kevin

Apr 1, 2015

Great experience with Maguire. My wife easily found everything we wanted to look at online and Maguire was able to get them at one location which was awesome. For my first time buying a car it was a very easy process. And Sayre from Maguire Ford Nissan was there to help us every step of the way! Thank you Maguire & Sayre.

AlexD

Mar 31, 2015

I have a wonderful experience leasing my new vehicle at Maguire. Kellie Rongo was not only very professional made the car buying process a breeze. It was great to have a salesperson who was so dedicated to getting me a great car that would fit my budget. She offered me upfront low pricing and really emphasized the Maguire Family Promise. Her demeanor and the quality of service at Maguire makes me want to come back to Maguire for all my future car needs. Thanks so much Kellie!

Virginia Cobey

Mar 31, 2015

Excellent service at Maquires!!! I bought a new Prius on March 30th. Sara Paradiso gave complete satisfaction in guiding me through the process. Indeed everyone at the dealership was friendly and helpful ...a good experience all around. Thank you. Virginia Cobey

Daniel

Mar 30, 2015

I bought a camry from Michele. My son bought one from her also and recommended her to me. It was time well spent. She got me the car I needed and the payment I could afford, I even have 3 days to make sure I like it

Sandra D

Mar 30, 2015

I purchased my first brand new vehicle from Maguire Ford in Ithaca New York on Saturday, March 14th. This was my first time doing business with Maguire. Staff were professional and attentive to all of my needs. I found the exact vehicle and color that I was looking for. My salesman David Cooker was very helpful and answered all of the questions that I had. The follow up after the sale has also been great !! Since purchasing my new vehicle I have heard more than a few of my friends and co-workers who were also happy with their past experiences with the Maguire Family Of Dealerships.

Scott Z

Mar 28, 2015

Daniel Sabia was very friendly and knowledgeable. Daniel was a great salesman and really made my buying experience enjoyable. I will definitely be back to see daniel again the next time Im looking for a car. I will also refer him to my friends and family.

Scott E

Mar 27, 2015

Since I have always had a great experience buying an automobiles from MaGuire Auto before, I did not hesitate to e-mail Daniel Sabia when I was ready to buy again. Once again this dealership did not disappoint me. Extremely easy process with their Up Front pricing. I did my homework for pricing, and Maguire came through with a price less then what I expected. Salesperson Daniel was outstanding! Friendly and so easy to work with. Everything is contained within the dealership which makes for an easy and fast process flow. Truly amazing! I drive down from the Syracuse area and I have purchased my last 3 cars here! No drama!

Shawna L.

Mar 27, 2015

Daniel Sabia saved my rear! After my car stopped working, Daniel gave me the most up front lowest pricing and gave me the Maguire Family Promise. I feel like I made a good decision working with Dan and Maguire. Thank you!

Julie and Charlie

Mar 26, 2015

Kellie was great through the process. She staying in communication with us and gave frequent updates about the status of the car. She and Joe worked together to make sure we got the vehicle that met our family's needs within our budget. Their upfront pricing and non-pushy, non-commission sales approach makes for an easy buying process.

Marissa1992

Mar 25, 2015

Maguire was an amazing experience as soon as I walked through the door. My hopes of getting a used car was almost gone due to going to three other dealerships and being turned away. Maguire helped get me into a nice used car, and Daniel Sabia has got to be the best sales person; he listened to my payment range, and what I expected from a vehicle. I also enjoy the 30 day used vehicle exchange that Maguire offers; If I'm not satisfied with the car I bought, as long as it's within 30 days of purchase I can trade in for another car.

Kayla N

Mar 24, 2015

Cole made my experience great rather than the nerve racking time I thought I would have. I didn't expect to leave with a vehicle but between Cole and Joe they worked with the bank and I drove off in my new Corolla.

rav4

Mar 24, 2015

Daniel Sabia was very attentive, energetic and knew the Toyota lineup. Up-front lowest pricing is what brought us into Maguire. The non-commission consultants, Daniel, who was willing to show us whatever vehicle would fit our current situation was an added bonus. He didn't pass us off. He helped us work through the financing and made to remind us of the 3 day money back guarantee or option to change the financing method we chose. Very pleased with the experience and working with Daniel. He was most helpful and knowledgeable about the entire process and Maguire procedures. A very welcome experience. We'll be back for the next vehicle. You can count on it.

Toni

Mar 24, 2015

I had an awesome experience with Mike at Maguire. His friendly personality mad my experience even better. I bought a Toyota Rav 4 2015 with a great price (lowest price around) and definitely going to advantage of all the great warranties (lifetime engine warranty)!! I am excited to start in with the Maguire family.

Eric

Mar 23, 2015

Awesome sale rep Cole helped me find this awesome car. Really like it! The turbo gives all the fun I need! Test drive experience was great. I would recommend the car and service to anybody!

Taiwana

Mar 21, 2015

I LOVE MAGUIRE THIS WILL MAKE MY FOURTH CAR THAT I HAVE BROUGHT FROM MAGUIRE AND KELLIE WAS A WONDERFUL SALES WOMAN.WHEN MY SON IS OF AGE I WILL BRING HIM TO MAGUIRE..Trade purchase offer was wonderful,and i also like the life time warranty that Magurire offers.

Wayne

Mar 21, 2015

Great flip charts to make everything clear. Ryan was very considerate and informative! Great explanation with his line graph!

Crazy Cleaning Lady

Mar 20, 2015

I came to MAGUIRE with Gretchen to see the wonderful Kellie Rongo trying to find the best up-front lowest pricing for my budget. i love how she really helps you pick a great vehicle that fits you best. the 3 day money back guarantee is great. She was great, helped me all the way with anything I needed.

Sandy

Mar 19, 2015

This was car buying made easy. I appreciated the up front low pricing. The salesperson, Daniel Sabia, was very positive and knowledgeable about the Toyotas and sensitive to what I wanted without being pushy. It was a pleasure doing business here and with the salesperson.

Zane cottto

Mar 19, 2015

I was in Cortland looking for a car , I decided to go to Maguire where I got in contact with Colby one of the sales reps , I had a few specific needs that I believed to be difficult , yet with Colby's help I was able to find the exact car I wanted , he told me that there was no pressure in getting things done today, that there is a 3 day , 300 mile money back gaurenteeand that if I wasn't happy with the financing I could change it within 3 days or 300 miles and most of all that I had 30 days or 1000 miles to come get a different vehicle so I was sure the vehicle I got was what I wanted, the sales tem was so helpful I am glad I came to your dealership and am recommending you to any and everyone I know , thanks and keep up the awesome work,

Ben

Mar 18, 2015

3 day/300 mile money back guarantee is awesome. Takes the pressure off. We worked with Colby and he was great. Had more fun buying a car than we thought possible. Can't wait for Colby's pig roast this summer!

Quilter

Mar 18, 2015

Overall we had excellent service while purchasing our new car. This is the third car that we have purchased from this dealer and will purchase our next car here also.

vikk

Mar 14, 2015

Came in with a minimal knowledge of cars and this was my first purchase. Ryan was excellent in showing me the different options of Corollas available to me and then continued the licensing, buying process very smoothily and effortlessly. Enjoyed my time here and excited to drive my new car!

SingleMom

Mar 13, 2015

I came in to buy the cheapest car on the lot and Mike Correll treated me like a queen! He is a great listener and treated me (a single woman buying a car on her own) with great respect. The car is good and the deal was quite reasonable--after he offered a certain interest rate, I found a better one elsewhere, and he was able to match it. Also Maguire gives $250 off for Cornell employees which is nice. The two bargains enabled me to include a modest warranty in my payment.

TCA

Mar 13, 2015

I was looking to lease a VW Jetta S that I had seen on Maguire's website. They were running a special offer that ran rough the end of March. When I called Maguire I was connected to Jackie O'Connor. Right from the start, Jackie was very attentive to all of my concerns. She was very pleasant to talk to and she knew her VW's. She answered all of my questions. After she found me a Jetta S that fit my needs, I came in for a test drive. Jackie went through all of Maguire's policies in detail and I was very impressed. Before we took the test drive she went through the whole car, even under the hood! The test drive went well and I would highly recommend Jackie O'Conner as your sales person if you are shopping for a VW. Thank you Jackie!

Chris and Lisa

Mar 11, 2015

Recently purchased a 2015 Volvo xc 60 from Colby Newell at Maguire Volvo in Ithaca New York.The service was excellent and with a 3 day turn in guarantee I couldn't go wrong absolutely love the car and my experience at Maguire will keep me going back. Oh and by the way if you see Colby there have him sing he can really bust the tunes. haha

Brenda

Mar 10, 2015

It is true. Maguire is a no pressure, buy any car you would like. We have purchased 3 cars over the years. Every car we have bought we have been pleased with. Our newest vehicle is a 2015 Kia optima! Very pleased! Ryan Salino did a Great job! He was always just a phone call away. With any questions I had. No pressure to buy. I walked away very happy!

Rob

Mar 10, 2015

I had a terrible experience with a Jeep that I bought at Maguire's. The guys at the Chrysler Jeep store did a great job, but I kept having to go back, time and time again. I finally decided I had to do something. I got ahold of Phil Maguire and Ryan Salino and we started looking at how I could get out of the car. They had a beautiful new red Tundra in the showroom. I took it home that night. But the next morning, something just didn't sit well. I had leased the car, and was having second thoughts about the purchase. I called Ryan that morning, and we used the 3 day refinance guarantee and I changed my lease to a purchase. Ryan and Austin made it very easy and what can I say but, I LOVE MY TRUCK!!! thanks Guys!

very satisfied customer

Mar 9, 2015

We purchased a 2014 Toyota Camry on Saturday and were pleasantly surprised by the experience. Contrary to the used car salesman pitch that we were dreading, our salesperson Jason Tubbs was informative, pleasant, and very helpful in a perfect, non-pressuring way. I would absolutely recommend working with him. We liked the fact that Maguire is a locally owned, family business. And we loved the upfront lowest price guarantee (no bargaining!) and the non-commission policy. And we love our car. Thanks for making the experience of buying a car hassle-free and actually enjoyable.

Carol L

Mar 6, 2015

After comparison shopping online, we came to Maguire for the up-front lowest pricing. We talked with Dave and Austin on the phone, and Austin arranged for the vehicle we wanted to be ready. When we arrived, we were warmly greeted at the door, and Kelly and Deavon were friendly and efficient. The non-commission sales consultants worked well as a team for us.

Mayor Matt

Mar 6, 2015

Kellie Rongo should be the new manager. She Rocks!!!! She is the best Non- commission sales consultant ever!!! She should change her last name to Maguire because her Maguire Family Assurance was so sincere that I could have swore she was a member of the family!!! ( Kellie where's my 2fitty)

Rob

Mar 6, 2015

Last weekend I bought A VW Jetta from Maguire. My sales rep Jasper was great. He made the whole experience easy and hassle free. He even called me a few days later to make sure I was happy with my new car.

Caroline E

Mar 5, 2015

I inquired online about a car and was contacted promptly by Maguire to take it for a test drive. Herb Sheffield met me and the car was ready to go. I did not have time to buy it that night, so the dealership held the car, so that I wouldn't worry. When I came in to purchase the vehicle it was easy working with Herb and Austin in finance. Everyone was great and Herb made sure that I knew what every button in the car did and followed up to check in after a weekend of driving in the Ithaca ice and snow. Thank you, I will be recommending Maguire and now know where to get my car serviced as well!

Doug and Holly

Mar 5, 2015

Our salesperson's name was Herb Sheffield. He spent hours with us during the buying process. He took care of everything. He was VERY pleasant and personable. We would not hesitate to recommend Mr. Sheffield and Maguire to anyone shopping for a car!. And we would absolutely return there and request his services if the need arises.

not happy in ithaca

Mar 5, 2015

well i have to hand it to them. they do have nice facilities. I guess that's what happens when you're the only dealer of multiple car brands in Ithaca. Think about it, buy practically any kind of car save for a honda in ithaca and if you need warranty service you have to go to maguire. If you go to an independent shop like I did, they claim that you void the warranty. So - for all intents and purposes, if you want to own a car in ithaca and you need the car manufacturer to honor their warranty, you NEED to go to maguire. Does that sound like a good model of capitalism and free market to you? Does it seem to you that this would foster an environment of customer service and honesty and caring for the customer? Or is it pretty clear that if you want to own a new car in ithaca and you need warranty service you have NO CHOICES. Hopefully this will end at some point. Because if you owe $10,000 on your used certified toyota like we do, and it drops it's transmission at 67k miles even though you told the dealership at 54k miles and they ignored you.... and it costs you $4,000 dollars to fix..... are you going to still feel good about the free ice cream, solar roof, and fresh flower they give you after you have service there?

Alison Brennan

Mar 3, 2015

This is a great dealership with wonderful extras like a lifetime engine warranty. Herb Sheffield took excellent care of our family and got us into the vehicle we wanted. Upfront lowest price is unbeatable!

Stephen

Mar 3, 2015

I just purchased a 2014 Prius C from the Maguire dealership in Ithaca. I am very happy with my car. They gave me a great price. I recommend the Maguire car dealerships strongly to anyone looking a new car. They have so many models. You will find something you like and get a good price to!!!

Truly grateful

Mar 3, 2015

We entered Maguires to look for a car two weeks after our vehicle was totaled in a 26 car pile up, all escaping without injury. A week later a close family member died unexpectedly. We were hurting to say the least. Herb Sheffield met us at the door 15 minutes before the dealership formally opened that morning. We told him about our circumstances and asked that he helped us get back to some normalcy by helping us purchase a car on the day we had to return our rental car. Five hours later after a test drive, lots of paperwork and much patience, professionalism and kindness we drove off the lot with a car and a bit of calm after an impossibly turbulent period. Many thanks to Herb and his support staff for helping us make it through that day.

J.R Bailey

Mar 1, 2015

This was truly the best experience ever I cant thank Matt Weaver enough!!! I mean this guy came right up and begin to make me feel comfortable with the whole experience. Thanks Matt and the Maguire Team for everything!!!

Joel

Feb 27, 2015

Maguire Toyota was very helpful and made the process much very easy. Ryan answered all my questions and was honest and upfront about any concerns. This did not feel like a typical car dealership experience. Great price on a great car.Excited to have by new RAV 4

Jamey

Feb 26, 2015

When we first got here we were looking for Joe, so the first couple minutes I thought Kellie Rongo was "Joe". The name Kellie is much more fitting than Joe for her. After that was straightened out, it was down to business. She explained everything very well and was eager to get us the best deal that she could. I would definitely recommend Maguire's to my friends and family. We are pleased with the upfront lowest pricing and the lifetime engine warranty. I wish we lived closer so that we could utilize Maguire's facilities for maintenance.

SAH

Feb 25, 2015

Thanks to Jason Tubbs at Maguire Imports for helping us find our new Kia Optima! The dealership is very nice in terms of layout and the staff were all very friendly and helpful! We also enjoyed the free refreshments and ice cream! I am glad I drove the hour fifteen to travel to this dealership instead of going to other dealerships. Keep it up!

Mustafa

Feb 24, 2015

Today, after spending a few days in reviewing a car that I want to buy and ship overseas. Finally, I found it at this dealership and called them today to ask about more pictures about Toyota Avalon 2010. Michelle seemed unhappy selling me the car and she did not direct me to the right person to answer my question about buying the car and ship it directly to my home country. She also seemed very busy and wanted to hang up very quickly. SO, the car that I was interested on buying it did not come true. I live far a way and was planning to travel more than 10 hours to see the car my self and buy it CA$H!!, but thanks god I did not go and wasted my time with a dealer did not respect a customer. However, I neither get an answer about shipping the car overseas nor more pictures for the car.

Frank and Sharon

Feb 21, 2015

We just purchased a 2014 VW Passat . We dealt with Matt Weaver , we could not have been more pleased with the excellent service. Very friendly and helpful. We would recommend Maguires and Matt to anyone interested in buying a car.

J Herron

Feb 21, 2015

My last car buying experience felt like I was just a number. They threw me the keys and said "here is your car". This was totally different. Michele listened to me and found a car that met my needs. She made the car fit my budget and my life. I like that she is non commissioned and worked for me , not against me like the other place I purchased years ago. It was a totally different experience.

Kevin M.

Feb 21, 2015

Went to Maguire Toyota to purchase a new Toyota Tacoma. My salesman Ryan Salino was very knowledgeable and made my truck buying experience fun and hassle free.

Laticia Caza

Feb 21, 2015

Austin, Frank, and Ryan were very helpful to be sure that we made a very affordable purchase. Also, they allowed us to trade in our vehicle beyond the 30 day trade in period. Great exception. Ryan was also very enthusiastic and made the experience fun. We came in grumpy and left happy.

Nicholas

Feb 21, 2015

Last Tuesday, my wife and I arrived at 10am to look at a replacement Santa Fe. We were met by a wonderfully enthusiastic salesman, Brian who guided us through the process of a change to our lease, allowing us to replace our older Santa Fe 4 months ahead of schedule. Four hours later we drove out of the dealership with a brand new Santa Fe GLS 2014 on a three year lease. Thanks to Brian the whole exchange was handled with ease! Great dealership! Great Cars!

Jen

Feb 20, 2015

I had 2010 Camry I bought it brand new from them. One of rear brake pad start wearing and starts making noise .Car had 32000 mi and they said we are not covering factory warranty cause we don't dont cover normal wear .i said u called this normal wear when I have to change front before I do rear ones .all way round pads was good except rear driver side starts scraping in rotor .so back and worth they didn't change I was very disappointed and I did Change it my self .i will never take my car back to this place

Jer

Feb 20, 2015

while looking for a new vehicle, Maguire had everything perfectly set up. My salesman "Matt' was great and very knowledgeable and went above and beyond to make sure I was happy.

Newman

Feb 20, 2015

The no haggle policy at Maguire makes the buying process almost stress-free. Not to mention that their facilities are beautiful, eco-friendly and inviting. Kellie was fantastic to work with - super friendly and a great sense of humor to boot.

rav4newowner

Feb 20, 2015

Ryan Salino was an excellent salesman. POlite and patient with all of our many questions. The best part about the process was discovering that Maguire offers a life time engine warranty and the up front pricing. Great job Ryan

CarolAnn

Feb 19, 2015

From the minute we walked into the dealership we felt right at home and comfortable. All our questions were answered. Andrew worked with us and gave us a great deal. The dealership was very clean and comfortable. Everyone was very friendly.

freevillefilly

Feb 19, 2015

I can't even remember the last new car I owned. I was referred to Michele by a relative who knows her. My experience with Michele was very good. It was the first new car I purchased by myself. The lifetime engine and the family assurance gave me trust in the dealership. Trust is important when making a large purchase.

LG. "A Big Fan"

Feb 18, 2015

We drove from about 50 miles away to go see a Toyota Sienna mini van at Maguire. The main reason for driving so far was the price advertised for the van. We were met at the door of the dealership by a very nice salesperson who opened the door for us. We had spoken to Herb Sheffield on the phone and that is who we met up with. Herb explained everything to us about the dealership and their policy of the lowest price being offered on their vehicles. The price is listed on the windshield. No bartering and no bickering. What you see is what you pay. What a relief! Herb was wonderful from the beginning to the end of our buying experience. He took us out on a test drive. He was very informative and answered any questions we had. He showed us around the dealership, helped us with everything that was necessary (insurance, registration, new plates, etc., yes, we purchased the mini van), and we ended up taking our new vehicle home with us. Herb also gave us a rundown on all the features of the van and asked us if we had any questions about any of them. We also met up with Austin, the financial person for the dealership. He was also very informative and very helpful regarding warranties, financing, and packages offered. I kept telling my husband that the experience we had at Maguire was one of the ... no ... was THE best experience we have ever had in buying a vehicle. My husband agreed 100%. Herb even called us one week after purchasing the van and asked how things were going. We have Herb's business card and cell phone number. We will be due for another vehicle probably within the next six months to a year and I am certain that we will be contacting Herb and visiting the Maguire dealership again. A big "thumbs up" to Herb Sheffield, Austin, and the Maguire Family of Dealerships!

Happy Heather

Feb 17, 2015

Deavon and Austin were amazing, they really came through for me!!!!

Angela N

Feb 15, 2015

The sales people at the Hyundai branch were very nice to us. The sales rep and manager told us as much as we needed to know about the car. They were the most competitive priced and would verify prices for other comparable cars as we brought it up. The paperwork and pricing were explained so there were no hidden fees slipped in without our knowledge or consent. They also were kind enough to stay open for us when we showed up late. They also even sent us the car free of charge which is a two hour drive for us. I would highly recommend them.

tckatkeuka lake

Feb 12, 2015

My former car dealer recommended going to Maguire Automotive. I saw an add in the paper for exactly what I wanted so I was off to visit Maguire. I met Danby DeSarno and explained what I was interested in and he was great explaining the various differences in the vans on the lot. He explained how all the features worked, answering all of my questions. I selected this very nice van and asked for the price to drive it off the lot. I got a great deal - exactly what I wanted. There was no high pressure - my experience was very positive. I was told about the 3 day money back guarantee, the engine - drive train warranty and the extended warranties. Danby was also helpful in providing information about the financing of the van. It was a great experience and I would recommend Danby and Maguires to everyone. My van was prep and ready when scheduled. I truly enjoy the van and I'm looking forward to driving it to Alaska for two months this summer.

Kim S

Feb 11, 2015

I was helped by Deavon Fausel. She was very patient with me. Not only would I recommend Maguire Auto, I would definitely recommend Deavon.

Emily Sosna

Feb 10, 2015

I really like the 30 day 1000 mike exchange. Plus, Colby is really, really great. He knows my needs & made the process very easy & positive.

Brian

Feb 9, 2015

Was looking for a car with great gas mileage and found a 2014 VW Jetta with 26,000 miles on it. Met with Deavon Fausel and she was fantastic to deal with. Took the car for a test drive with Deavon and she explained all the features of the vehicle. No haggle pricing is a huge plus and the price was well below book value. 3 hours after arriving at the dealership we were able to drive the car home. Deavon and Maguire VW were well worth the 45 minute trip.

Ms. Gregg

Feb 8, 2015

I purchased a vehicle today from Maguire Automotive in Ithaca, NY. I had the best buyer experience. The salesman Jasper Adams and his manager Ricky were very knowledgeable, professional and courteous. They went above and beyond to meet my requests as a buyer. I would definitely refer anyone I know to this dealership if they are interested in purchasing a new or used vehicle. Maguire Automotive Rocks!!!

Sue..Corolla2015

Feb 8, 2015

Michael Melice did a great job helping me find a new car and answering all my questions! He was very kind and patient with me! Thanks Mike!

Ali

Feb 7, 2015

Kellie at Toyota was great! 3 day refinance guarantee and non-commission sales consultants are a plus.

"Steve and Norene Turcsik"

Feb 4, 2015

We purchased a Toyota Rav4 from Maguire last week and had a wonderful experience with Kellie Rongo. She answered my 100 questions and helped to get the deal I was looking for. I would recommend her to my family and friends.

Elijah Oliver

Feb 4, 2015

i came into maguire's looking at a rav4 and after talking to colby he sold me on vw jetta sportswagen. i was really impressed in the 30 day 1,000 mile exchange policy and also the peace of mind in the maguire's family assurance. i would recommend maguire's 110% they have a great staff and very positive vibe.

Carlos

Jan 31, 2015

I appreciated the friendly, honest service. There was no pressure to buy a more expensive car. I liked the up-front lowest pricing.

Kamilla

Jan 31, 2015

I came in and was able to leave with the car I wanted. Colby helped me out so much and answered all my annoying questions!! He was so sweet and awesome to me. I even recieved update letters From him seeing how i was doing. I was able to finance my car at a lower rate with low monthly payments then the last dealer offered I enjoyed spending my entire day off it was a long day but it was all worth it. Thanks for making my day go great and leaving me satisfied Colby!!! -Kamilla Kurbanova

Bill & Pat

Jan 27, 2015

Deavon Fausel is nice person to deal with . The service is great.

cjawrn

Jan 27, 2015

It was time to get a newer car that wouldn't be a headache for repairs. My husband did the research and wanted a Kia Optima. And you can't beat the warranties that come with the car. We are very pleased with the car. It handles well in the snow, and it does get great gas mileage. Herb Sheffield was our salesman and he took the time to show us the car and tell us all about it. We hope to have this car for a very long time. I would recommend Maguire's and Herb Sheffield any time.

Foote

Jan 27, 2015

-Up-front lowest pricing -Maguire Family Promise -Non-Commission Sales Consultants

Louise Angers-Schroeder

Jan 26, 2015

Fantastic experience with my salesman! a++++++++++++++++++++

Grandma theresa

Jan 25, 2015

Earlier this week I bought my third Camry and it was an incredible experience made very special by a young man named Jasper Adams. Though Jasper is younger than two of my grandchildren, he showed an incredible knowledge about Camrys and he patiently answered all of my many questions.Jasper was most helpful and always.courteous and friendly. Although I have come to dread going through the ordeal of purchasing a car (I have bought eleven including this one) it was enjoyable and I very much liked the process and the service was incredible. If I purchase number 12, I would like very much to have Jasper as the sales consultant!!! Grandma Theresa

car girl

Jan 24, 2015

When shopping for a car I am apprehensive about going to the "big guys". I worry about being taken advantage of because I am a woman. It was refreshing to see a number of female sales consultants. Michele was professional and knowledgeable. She knew my budget and helped me stay within it. When I was a bit uncertain, she eased my concern with Maguire's 3 day return policy. I love my car. I won't be bringing it back, but it's nice to know that I can.

Nic

Jan 24, 2015

My family has purchased 2 cars from Michele and both experiences have been incredible. This most recent purchase, she picked out the perfect car and had it cleaned and ready for me ahead of time. She knows my time is valuable and she respects that. Maguires non commission policy enabled Michele to work for me. I will send my friends and family to Michele. She is by far the best I have ever worked with.

T-Bone

Jan 24, 2015

We had a great experience buying a car today. We had the opportunity to work with Kellie Rongo today at Maguire Kia. The buying process was nothing but amazing. We had a fairly complex transaction and were treated with all the details in each facet of the purchase. The up-front pricing was the lowest I had researched, but it was the other services (Lifetime Engine Warranty, 3 Day Money Back Guarantee, etc.) that really sealed the deal. If you get the lowest price, all the protections, and great sales support, why would you want to go anywhere else?

Trolley

Jan 24, 2015

Ryan Salino explained the Maguire family commitment to us, I like the up-front lowest price the best, I hate having to negotiate toget a good deal.

Christine

Jan 20, 2015

I loved that the sales people are non-commissioned and I liked the Price Guarantee and Lifetime Engine Warranty. Kellie was a very nice girl and made me feel at home. Great experience.

El

Jan 20, 2015

I worked with Michele. She understood my situation with my lower back pain and allowed me to exchange the car I bought 3 weeks ago for a new corolla. That 30 day exchange helped me a lot. I really appreciate it.

Will S

Jan 20, 2015

This is the second car we've bought from Maguire, and both times the process has been painless. We received excellent help from Herb Sheffield, who worked with us to find the best car to suit our needs, even though it wasn't on our list when we arrived at the dealership. Thanks for a painless and informative buying process Herb!

Will S

Jan 19, 2015

We came in to test drive a Prius C, and were lucky enough to work with Herb Sheffield, who I cannot say enough about. We asked him to suggest other cars he thought we might be interested in based off what characteristics we were looking for, and Herb suggested we check out the Kia Optima Hybrid, which had not even been on our radar but was priced exactly the same. Herb was very knowledgable about both models, and did a great job explaining the differences. We got a very good deal on a great car, and we owe it to Herb. Thanks for the outstanding service!

Rick

Jan 16, 2015

Recently purchased used Tacoma truck. First time buying at Maguire , read reviews and decided to try them out, vehicles were well marked in lot , are salesman Herb Sheffield was awesome. Very low key and informative, will definetly be back for any future purchases.

Will

Jan 15, 2015

The process was smooth, the sales rep Kelli was knowledgeable, fully understanding of the type of vehicle we were looking for so worked us through all the options. When it came to discuss pricing it was straightforward which left us very satisfied with our purchase.

Heather and Dan Neville

Jan 13, 2015

I have purchased a vehicle before from Maguires, but the experience I had last week purchasing my first brand new vehicle was incredible. We had such a great time with the staff that we didn't want to leave even though we had been there all day practically. Kellie was our sales person and she was pleasant from the moment we walked in the door. She was the key to such an amazing experience. Even though she had just joined the Maguires team, she was knowledgable and helped me find the vehicle that we best for me and my budget. Kellie was the type of sales person I felt extremely comfortable with. She is top notch! Her sense of humor made our day enjoyable and we got to drive out of the parking lot with our first brand new vehicle that fit our budget because of her assistance. Maguires is very fortunate to have found such a gem of an employee...she's a keeper! Devon also helped us in our car buying search and she was incredible as well. Great employees who helped convince us to be Maguire cus timers for life!

LAC

Jan 12, 2015

Great & easy experience from sales to purchase. Colby and the other staff were very friendly and accommodating!

B.

Jan 9, 2015

Kellie was a great salesperson. She was so very helpful and answered all of our questions; making our experience a good one. This is my second car that I have purchased at Maguire Kia. The dealership offers a wide variety of services and transparency. Kellie winner's walk far exceeded expectation... everyone here could learn a thing or two by watching her. Awesome music mix as well!

New Kia Guy!

Jan 9, 2015

Ryan Celino got me the best lease price for the best car that met my specific needs. Ryan knew all of the great programs & incentives available, and I'm driving away very happy!

Anna Young

Jan 8, 2015

I had visited the service center in early summer 2014, less than a year after I purchased the car. I wanted to check on the tire problem that I had noticed. The brake felt like something was stuck in between the pads, or who knows. I just knew that there was a problem. Apparently, Maguire could not take the tire off and check out the brakes. it wasn't covered. That was why they wouldn't look at the brakes, because they didn't get paid to look. So, the tire had a knot in it also. Christina Chaney was going to order the tire for us, and let us know when it arrived. Now, here it is half a year later, and I discover Christina is no longer employed, and the tire Never got ordered. I have a flat tire, a slit from where the knot was.Today, Jan. 8th, I had an appt. to check the car, and order tires for the vehicle. The service dept. scheduled another appt to put the new tires on at 1:30pm. It is 3:30 pm. Still waiting for the car to be ready. So, 11 am until, who knows...4pm. Will it be ready then? Unacceptable. Horrible wait time. Not worth the wait. Never using Maguire again. Un

bking

Jan 6, 2015

Rayan Salino was a great Sales Consultant. He is very friendly, detailed, and knows his products. It was a real pleasure.

SabrinaC

Jan 5, 2015

Beth Steves did such a great job finding me a car in my budget and hit everything I wanted in a car. She truly exceeded my expectations. I would recommend her for sure!! Overall love the process!!! *two thumbs up*

Courtney Morey

Jan 3, 2015

Ryan Salino was our salesman today. We loved his personality and attitude. He was very friendly. He provided us great service with discussing the wonderful benefits Maguire Automotives has to offer. I really liked the up front lowest pricing and the 30 day vehicle exchange; it made things a lot easier and made me feel secure. GO PATS!!

Jen B

Jan 3, 2015

After arriving at the dealership for Maguire's Family Price that seemed unbelievable, Ryan Salino was very informative and knowledgeable. Even though I arrived an hour and a half before closing New Year's Eve, he was never rushed and made sure I was comfortable with everything. He answered all questions with the upmost expertise and was very professional. He ended up closing up the dealership around 7:30pm, an hour and a half past closing. I love my new Kia Optima Hybrid. Even though I live in North Carolina, I might just make the 12 hour drive back to Maguire's for my next car. Kudos!

Skyler

Dec 31, 2014

Had a pleasant experience listening to Ryan Salino talk about every little detail of the car. He was patient with us as we shopped a few different options. We had to bring our one year old daughter on a few of our trips to the car dealership. They had a play room available and free ice cream. We never did take advantage, but nice to know it was there!

hank

Dec 29, 2014

It's been a terrific pleasure to work with Michele. Her service is excellent. I would recommend Michele and Kelly to all my friends and family. There was no pressure. It was easy. They worked with me on my trade in. It was a fair number.

"Fun"dra Guy

Dec 24, 2014

Michele Hecht was very through in her description of the Maguire family sales process. She was able to work with me to get me into my fiirst vehicle on my own. Come see Michele

Sam

Dec 24, 2014

I contacted Peter Meskill regarding the purchase of a used F-250 based on a recommendation from a commercial outfitter in the Ithaca area. From the start Peter was always available to answer any question I might have and was quick to get back to me with a response. Peter went above and beyond to get me additional pictures of the subject vehicle and to hold for more than a week in order to complete the transaction. Peter also worked with me to identify Ford Accessories that I wanted to add to the vehicle post purchase. Ultimately, I was not able to complete the transaction due to the difference in NY and MA vehicle registration regulations, but Peter was always there to lend a helping and try to find a solution. I have worked with several Ford dealers over the last 6 months. I can say without reservation that Peter is literally the best person at a Ford dealership that I have encountered. If it were not for the difficulty of buying in NY and registering the truck in MA, I would only purchase a truck from Peter. I highly recommend him to anyone searching for a commercial vehicle.

Lana

Dec 16, 2014

Ryan was outstanding. We did not get there until 6pm and Ryan stayed over an hour past closing to get us out the door in a new Kia. The low price up front pricing brought us to the dealership, but Ryan great service closed the sale for this car and subsequent years. Well done.

Bran

Dec 14, 2014

Michele has sold my family 2 cars in the past,so i trust her. She is not commissioned. She found me the least expensive car that met my standards. Buy from Michele.

Wynnie Ithaca NY

Dec 14, 2014

We just bought a Nissan Altima with the help of Fred Ennis at Maguire Automotive in Ithaca. Great experience and we were very well taken care of by Fred. He is down-to-earth, willing to answer any question in detail and best of all really listened to what we needed and wanted for our budget.

Kyle

Dec 11, 2014

came in looking to buy an EVO left buying a VW GTI. Impeccable service not pushy at all great working with them 10/10 would do again. If your headed to buy a car stop at maguire and ask for Ryan Salino! great job

johnretired

Dec 9, 2014

salesman was very good at explaining everything to me.

red beard

Dec 8, 2014

Michele was awesome. She got me extra time on my loan to make my first payment. I love the up front low prices. Buy from her and Maguire

tanya

Dec 6, 2014

This is the third time I have went thru maguires, they r simply amazing. Helped me thru everything and if I didn't understand they stopped to explain it to us. Also keep in touch with us to make shure everything is going ok.

J Keefe

Dec 3, 2014

Mike Meleese helped me with my new car lease. He was thorough and informed about my car. He did a good job explaining options. He did not HARD SELL me, which I really appreciated. Once I made my decision and called Mike, he had the car ready to go in a few hours. Very good experience with dealership and sales rep.

MReeves

Dec 1, 2014

Maguire was a great experience. The salesman was very knowledgeable and was very helpful in helping me find the right SUV in the right price range. They gave me a fair price for my trade-in value, which is more than I can say about another car dealership. They made buying a car painless and smooth. Also, I was happy and amazed that they had a playroom for my 1-year-old son to play in with his grandma, while we were car shopping. I am pleased to see how they are trying to be green and energy efficient! I would recommend anyone to buy from them. When we go looking for a new car, I know where we will be going in the future!

ornjsluggy

Dec 1, 2014

I called Maguire Toyota to purchase a new Camry since my previous Camry had over 235,000 miles on it. This was my first car buying experience. I appreciated the time and attention Ryan Salino took to walk me through the various stages of buying my new Camry. As I researched cars and prices, he was available at all times to clarify, estimate quotes, and answer my questions. He and the staff at Maguire helped the paperwork and insurance transfer processes go quickly, smoothly, and efficiently. Thanks so much! I can't wait to drive my new Camry!

jctrucker girl

Nov 28, 2014

They were very professional, gave the best trading and found what I was looking for and had a great price on it.

knockout14904

Nov 28, 2014

I just recently purchased a new vehicle from Maguire Jeep in Watkins Glen. I delt with Sarah Paradiso and let me just say that she was by far the most personable and professional sales representative/Assistant Manager I have ever done business with! She was in contact with me the whole process and even after I brought my vehicle home. I would highly recommend contacting this dealership if you are looking for a vehicle. Best prices and haggle free! Thank you Sarah for helping me find and purchase my 2015 Jeep Grand Cherokee!

Jim E

Nov 25, 2014

Purchased a new car from Ryan Salino. The experience was excellent. Very professional. The up front pricing was a plus, knew what to expect. Used the price to shop around and verified the deal I was getting. The vehicle I purchased had an imperfection but Ryan explain that during our first phone conversation. I called previously to inquire about the vehicle and the salesperson I spoke to didn't disclose the imperfection. Not a real problem but if I drove as far as I did without knowing info I would be writing a different review.

Gary & Beth Toyota fans

Nov 23, 2014

We called Maguires on thurs 11/20/14 and spoke to Kirk Barker about a vehicle we saw on cars.com. Kirk told us the vehicle was Gstill available. We met later that afternoon. We went through a very comfortable purchasing procedure. Kirk made this procedure very easy. We drove our new vehicle home the following day.

Citizen Snips

Nov 22, 2014

Good news everyone!, I just bought my first car from Maguire of Ithaca. I am now the proud owner of a 2013 VW Golf. My husband and I got excellent service from a new up and comer on the scene by the name of Jasper! He was awesome, helpful, easy to talk to, all the things one could want from someone desperate to get all my money! The only turn off was that he was introduced to us by another employee and we were told we could call him "casper" because "everyone else here does". We found that individual to be very rude, I don't think this person would enjoy other coworkers telling customers you could call her lunchbox or something equally unflattering because "everyone else does". If we had to deal strictly with that individual we would never have bought our car let alone take one for a test drive. Fortunately for us we got Jasper! Good job Jasper and I do have plans to burn that divider!!! P.S If your in the Trumansburg area and in need of a car go to the Maguire location and speak with Nick! He is amazing totally professional, knows his stuff and we wouldn't be here without having started our adventure with Nick. Hey big bosses, bonuses for both these guys! Its the holidays for crying out loud!!!

DCON-441

Nov 15, 2014

We Met Frank Kahn and he sold us a car in September......We were so satisfied that we returned 2 months later and bought another one and plan on buying a third car next November.Thank you Frank for representing Maguire Subaru so well.You've earned a loyal customer and we will send you more people to serve as well as you did us!

Sox Fan

Nov 14, 2014

Overall outstanding experience. Up-front great pricing & no pressure sales were exactly as advertised. I did plenty of research & Maguire offered the best deal (by far). I have nothing but positive comments for my Sales Consultant (Alvin Fernandez) & the Sales Manager (Vince Marziano). Maguire has just earned a a new loyal customer.

HRInk

Nov 12, 2014

I came in for service on my Highlander and ended up with a new Rav4. Ryan Salino was my salesman and sent me out on a test drive and Iiked the car very much. The sales process went well and we didn't have any problem with the price we wanted to end up with. I leased my Highlander from Ryan and that worked out well, so went back to him for the Rav4.

jreeves

Nov 12, 2014

Ryan Salino was wonderful, I was an awful customer and couldn't find anything that I liked, He went out of his way to find the perfect vehicle and the perfect price. I would recommend him to anyone that wants to buy a vehicle. He was not pushy, just very sure of himself and he did it. I will be back in the future.

S. Fili

Nov 4, 2014

I absolutely dreaded the thought of having to spend hours haggling with pushy sales people when I first decided it was time for a new car. So after some poor experiences with other dealerships, I did some quick internet research and found that the Maguire family of dealerships had outstanding reviews. I wasn't sure if it was possible - but let me tell you first hand - the sales team at Maguire will go out of their way to make the buying process, dare I even say, enjoyable!! Alvin Fernandez was my sales consultant this past weekend when I purchased a 2014 Jetta SE, and he completely changed my perspective of car salesmen! He took the time to go over the business model of the dealership, go on several test drives, until finally finding the perfect fit. I also appreciated that I was taken along for the appraisal of my old car, it made the process more personable. Thank you to Alvin and Vince Marziano who worked with me to find the perfect financing options. I am incredibly satisfied with my new car and the level of customer service I received during my time at the dealer was an absolute dream! I would highly recommend Alvin, Vince, and Maguire the next time you are in the market for a new or used car!!

Corinne Stern

Nov 3, 2014

Great price, liked not having to haggle. Felt relaxed and no pressure

Kelly S.

Oct 27, 2014

Upon visiting two local to Cortland NY dealers, Maguire was the one we choose to work with. We purchased a 2014 Ford Escape and was able to qualify for the Ford credit. It was a good experience from the first visit. A sales person came out to help my husband, Stewart. Thanks for helping us navigate all the paperwork and getting the deal done!

Devin Worthington

Oct 25, 2014

I am extremely happy with my purchase and service at Maguire Toyota. Its a welcoming atmosphere with employees that will bend over backwards to make sure their customers are getting the best deal. Ryan Salino, who was one of two salesman to help make my experience at Maguire an unforgettable time did an excellent job with the handling of my 2014 Jeep Patriot. I want to give a huge thank you to Frank Vanderpool as well for taking the time to work with in my financial needs and make sure I would be taken care of. I plan on referring Maguire Toyota to my friends and family.

Erin K

Oct 25, 2014

My 22 year old daughter asked for my help with the car buying process recently. She has almost no credit, but did have a good sized down payment for a late model vehicle and was still treated poorly by a few dealerships nearby (Rochester area). I happened to find Maguire by looking for features of the Toyota Corolla on cars.com. Once I read about their business model and many reviews, I called the dealership to inquire about how they could handle my daughter's financial situation. Michelle Hecht was fabulous to deal with. She explained all of the options and found my daughter an interest rate lower than I expected (and I have a background in finance). Michelle has a friendly demeanor and a good sense of humor, which made the whole paperwork process seem to flow without any awkward pauses. We will definitely be recommending Michelle and Maguire Automotive to our friends and family.

Jay Stark

Oct 24, 2014

I have not had many positive experiences with buying cars yet Ryan Salino has greatly changed my perspectives that not all sales are shady. Ryan was upfront, personable, and willing to get the deal I wanted....although I think he spent more time trying to get me to have an ice cream than the new Prius! All kidding aside, I am impressed with Ryan and the commitment the Maguire family has made to the community and to me. Thank you

Devin Worthington

Oct 23, 2014

Last night I purchased a 2014 Jeep Patriot at Maguire Toyota and I couldn't be more happier. I just graduated from College with not much credit and I was struggling for months to find a dealer that would approve me without an extremely high interest rate. I was then referred to my salesman, Frank, who once I explained my situation to and what kind of vehicle I was looking for, he immediately went to work and tried to help me out. Long story short, he was able to get me approved and found me an interest rate that even I couldn't believe. He then put me in good hands of one of his managers, Ryan Salino, who did an awesome job with the handling of my car and paperwork and got me driving asap. If you're looking for a Dealership that is welcoming, treats their customers like family with the lowest prices, Maguire is the way to go. I will be referring my friends and family to this place for years to come.

Joyce Griffith

Oct 21, 2014

I am very pleased with the service I received at Maguire Toyota. My salesman Herb was never pushy. He made buying a new for the first time very simple.

william fagnan

Oct 21, 2014

We received high quality, friendly, and efficient sales service from sales rep., Frankie Khan. All our many questions were clearly answered. The trade vehicle price met our expectations after a little friendly negotiating, and the new Subaru was ordered and arrived about one month later. It is even better than we expected.

ALbert Heiles, CLU

Oct 18, 2014

MAGIURE is above the rest! EXCELLENT SALES , and professionally trained staff. I highly recommend them .Very low pressure and no haggeling. Don't be afraid to visit them ......they are what all dealerships should be !!!!

jetta13

Oct 18, 2014

Had a great experience here. Kirk worked hard for us and we left happy.

coty

Oct 17, 2014

after walking around the for a little ryan salino was the first one to give us a hand he was incredibly helpful. he explained that all prices were the up-front lowest pricing and that being a non-commission sales consultant he could help me get the best car for my money and not push me to get the most expensive car just because. not to mention that ryan is an all around great guy. my family adopted him as a official member.

Devon Buckley

Oct 13, 2014

Having worked with Honda of Ithaca in the past, I was relieved to enter this building and be met with smiles and personalities alike. Everyone was cheerful and helpful and professional. Ryan assured me that I would be given the best in customer service and I feel that was true. He showed me the car to fit me immediately and the process was quick, friendly and painless. I appreciate the fact that financing is dealt with a local credit union. This really benefits the entire community of Ithaca. The facility is very clean. My children were comfortable. And I did not feel like I was being passed over or swindled, just given the best deal possible. In my situation, it was needed. Ryan even helped me see the savings I was earning by getting the hybrid and how it would ease my budget on top of the new financial agreement I am getting with this purchase. We laughed quite a bit and enjoyed the process. I am grateful for everything. I look forward to continuing a relationship with Maguire Toyota.

Lori

Oct 11, 2014

I recently purchased a Toyota from Maguire and picked up my vechicle last evening. My Sales Consultant was Andrew Miller. Andrew was wonderful!! He was extremely knowledgeable about the vehicle and toyota overall; has a warm, friendly approach to customers; possesses excellent customer service skills and is prompt and consistent in returning calls/providing information/providing follow up. This was a wonderful car purchasing experience because of the work he did and his approach. He did not pressure me; gave me time to think my decision over and was overall excellent to deal with. It was a pleasure to deal with him and i would highly recommend him to friends; family and colleagues and to anyone in search of purchasing a vehicle.

Thien Luu

Oct 11, 2014

I have a great experience at Maguire dealer with the help of an extremely useful consultant, Herb Sheffield. Maguire always has great deal on price and their services, especially 30 days used vehicle exchange. Highly recommend Maguire and their asistants.

dog man

Oct 10, 2014

I worked with Michele. We had an excellent experience. She is very personable and I am satisfied with my experience. She is non commissioned so there was no pressure.I would recommend Michele and Maguire

DJ

Oct 8, 2014

Worked with Michelle who was very up front and positive. Would very much recommend to a friend.

Camrygirl

Oct 7, 2014

John Martin was my sales consultant and he was great! He got me a lower interest rate than I even thought I could get. I got a newer car and lowered my monthly payment. The whole sales process was easy and quick. I would recommend working with John anytime you come to Maguire's!

Mary

Oct 7, 2014

I just bought a car yesterday from this dealership and a gentleman named Jon helped me out. He was amazing!!! He got me an amaaaaazzzing deal and the car fits all my needs. I'm so thankful for how hard he worked to find me the best deal and I was able to leave with it the same day! Everyone was super friendly and I felt like a person, not a number there. I will recommend them to everyone and will be back when I'm going to purchase my next car. Thank you so much!!

D. Schrader

Oct 6, 2014

This is the second car I have purchased from Maguire Toyota. I had several other offers from different dealerships, but only wanted to deal with Toyota. I dealt with Herb Sheffield for 2 days with questions and comparisons and he stayed the total gentleman and continued to work with me until I made my decision on the Rav4.. My first car was a Corolla and was very satisfied with that purchase also. These people not only look professional, but act it in all sense of the word. The dealership is bright and clean and nice to be in. I have no complaints to date with any of my service or anything I've needed. Good people to deal with. I would highly recommend Maguire dealerships. Thanks Herb and of course the financial manager, Joe.

Highway Robbery

Sep 25, 2014

I asked Toyota to replace my 08 Tundra 5.7L engine oil and filter. They told me I needed a new water pump, with only 53,000 on the odometer. Fortunately I still had the Certified warranty, and it was covered. However, the serpentine belt itself was not covered and it was prudent to replace it when doing the water pump work. I was charged $120 just for the part (belt). This isn't a magic belt, and the exact same OEM belt is $56 (maximum) online. I complained, and they told me that's the price. I can understand a 15%-25% markup on parts, but not 100%. That's robbery. They also did an awful job rotating tires. They gouged circles into the plastic hub covers on each wheel with the impact wrench and left greasy handprints all over the rims.

Joe and Fran

Sep 21, 2014

Heard about Maguire (Ithaca) from a friend and we thought we would stop and see for ourselves, since we were in the market for a new vehicle. Well, today we bought a new Jeep from Kyle Kidney. Kyle was wonderful and very helpful. The price was right and we found the process easier than we thought. We were able to drive off 100% satisfied. Thanks Kyle.

J.Freytag

Sep 17, 2014

We called Maguire's on Wed 9/10/14 about a 2013 Camry we saw online and spoke with Kirk Barker who was very helpful and got back to me in a short time to let me know the car was still available. We then drove to Ithica saturday morning and dealt with Kirk in person.He was very efficient, professional,pleasant and we test drove the camry and had our car estimate done. we purchased the car and drove away,spending only 3 hours at the dealership. They took care of all the registration, insurance etc.Sarah in the insurance dept was very helpful and pleasant also, as was everyone we dealt with at Maguire.We had an excellent experience and would recommend this dealership highly.J.F.

Tom Siglin

Sep 17, 2014

Got a great buy from Ryan Salino at Maguire Toytota on our "NEW" car! It took a few tries before we found this deal but we got a new vehicle for a used car price... L Looking forward to a substantial savings in gas as well as a safer car with the added air-bags and other new features. Was pleased to have a lifetime engine warranty at no charge too. Closing the deal was pretty painless and straight forward (with lots of paperwork!). Even got a commitment to a free lunch from Ryan...

LHowe

Sep 14, 2014

Thank you Jessica H.for getting Me in my new car.She was Awesome to work with.

Mindy Stevens

Sep 14, 2014

Maguires is over 100 miles away from where we live. I heard about them on the radio and looked them up on line.We took the trip to Ithaca and came home with the car. They have excellent prices and their service was over the top. I will be going back in the future. Thank you Roland Conover, for all your help and great service.

MJ

Sep 14, 2014

Bought a new Toyota Highlander, see sales rep Kyle Reynolds and manager Jim for excellent service. We were able to take it for a great test drive, Researched prices before visiting and Maguire was the lowest in the area by $2,000. Purchase was quick and easy. Love my new ride!

Disgusted with service after the sale

Sep 9, 2014

I would like to withdraw my initial positive feedback for this dealership. With less than 5000 miles on a brand new Toyota, I have experienced so much frustration. After Maguire's three failed attempts to repair an issue that should be under warranty (of which we were made to purchase parts for?), we are now going with another dealership who welcomed us and made us feel like we were NOT crazy; all parts and labor would be covered until warranty. Maguire needs to learn how to fix the root cause of the problem; not just mask the issue by addressing symptoms. There is not service after the sale with this dealership. I cannot express how disappointed I am in the customer service, lack of compassion and lack of troubleshooting the staff engage in. Perhaps the final straw was that I was on hold for 20+ minutes which led us to contact another Toyota dealership.

A. H.

Sep 4, 2014

Common Courtesy and integrity are values unfortunately not so common in todays society. My strong will of obtaining the perfect vehicle at the prefect price was surprisingly reached through persistence. I was presented with different options which were thoroughly explained, thus allowing me to get the vehicle in an unexpected fashion. I am confident that my vehicle and payment plan are perfect for me. Thank you Ryan for making my purchase a great experience! I appreciate the kindness and hospitality that you showed me. You were super. Ill be back. I wish you a great week and a prosperous remainder of the year. A.H.

TP

Sep 4, 2014

Andrew Miller is a tremendous asset to the Maguire Sales Team. I recently worked with him as a Sales Consultant to help me purchase a 2013 Toyota Camry. He was very knowledgeable, courteous, professional and personable all along the way. He was also low pressure which is a rare trait to find with new or pre-owned vehicle salespeople. Andrew was also willing to work with me to help meet my budget by being flexible with pricing the extras beyond the already-low no-budge vehicle price. Andrew was also very patient and responsive to my endless questions and requests. If you want great service- and more- ask for Andrew Miller when you visit Maguire to purchase your next vehicle. You won't be disappointed!

The Campbell's

Sep 2, 2014

Alvin made buying a car seamless. He was super helpful and friendly. We love our VW Jetta! Thank you!

Sam C

Aug 30, 2014

This is my 4th VW / Audi from Maguire. They do treat you like family. Ask for Joe B. Thanks again!!!

tckatkeukalake

Aug 28, 2014

I was completely satisfied with the service and attention of my dealer, Danby DeSarno. He answered all my questions and provided me with a deal I couldn't refuse. I purchased a 2014 Town and Country Van. My wife and I are very pleased.

William Wahl

Aug 28, 2014

I went in yesterday to look at a 2011 dodge ram that i checked out on line, I was looking to replace my 2004 ram with over 150,000 plus miles on it. I had an appointment with Jessica Hughes and a few hours later i was driving home in my new to me truck. Jessica was so great i never felt pushed, or rushed in any way the whole staff that I met with down there where all great. And if you ask my kids the best part was the Ice cream they got last night while i signed all the paper work. We will be back in the future when its time to replace vehicles. Thank you all so much for the wonderful experience. Thanks again Jessica Hughes and the staff at Maguire Chrysler dodge.

Melanie

Aug 27, 2014

Maguire is what I would call a "no-haggle" dealer, which means whatever price you see on the webpage/car window is what you're going to get (regardless of what amazing negotiation skills you may or may not have). Based on my comparisons with Kelley Blue Book, their prices are very reasonable and the definite upside is that you have none of the absurd pressure you find at other dealerships. As a young female shopping for a (used) first car, other locations and private sellers had a serious tendency to patronize me or tell me what to do as if I were their daughter. I had the opposite experience working with Herb at Maguire--I was treated with respect and never urged to buy TODAY or any such nonsense. Overall, it was a painless, straightforward process and I now have a car I'm very happy with. I would definitely recommend this dealer, and Herb, to anyone looking for a new or used car.

Subaru devotee and fan of Roland Conover

Aug 25, 2014

Roland Conover was/is: - prompt - professional - product-savvy - patient - NOT pushy - pleasure to work with - oh, and BTW - I love my RUBY 2!!!

ReneeW

Aug 24, 2014

I purchased a 2012 VW jetta. Love the car-went into the dealership knowing my price range, what I wanted and needed. My only issue was that I was online shopping for a about a week before I could actually go shopping-and when I got there, none of the vehicles that I had looked about and emailed Crystal Stanley about were available. I was a little disapointed. Their online inventory could use some work. But otherwise, I worked with kelly Battaglini, who was very helpful and never pushy. Thier prices are the lowest, because they do not haggle, but that is what was so great about it. When financing came in to play, she came back with some numbers and I rejected the first batch. She came back with reinforcements, but they were still very respectful and answered all my questions. The ice cream offered while waiting for the car to be finished was the finishing touch!! I was reccommended to them and will recommend them to others. Also so pleased I could take the car home that day. Thank you for your help maguire!!

Ruby

Aug 21, 2014

Very pleasant car buying experience, I highly recommend it to anyone in the market for a Subaru, new or used. Roland was extremely personable, patient, and informative throughout the entire process. If you are looking for a straightforward and pressure-free car buying experience, Maguire's and Roland will make that happen.

Seneca wines

Aug 21, 2014

I recently purchased a vehicle from Jessica Hughes at McGuire Family of Dealerships on Elmira Rd in Ithaca. She was friendly and had a no pressure sales tactic. Everyone was friendly and helpful with the entire purchasing process. Jessica contacted me via phone and email to ensure I was happy with my purchase, which I am! I also want to say Alan Mathews, who also works for McGuire Family of Dealerships at the So, Meadow St, Ithaca site was great and went above and beyond to assist me with a new car purchase. I would recommend either McGuire site for the purchase of a new or pre-owned vehicle.

Joey Neckbone

Aug 18, 2014

Got a great dark from Maguire and was given great service in the buying process. Frank Khan lead me seamlessly through the entire process till the end . Was a posative process with Frank Khan and the rest of the Maguire Family Empire:)

Local to Ithaca area

Aug 18, 2014

I've had two visits to one part of their dealership. I was warmly welcomed by one sales rep. He spent time explaining how the family prefers for things to be done, including pricing. No problem with that. I asked about a few of the vehicles I had seen online. We walked out to where several of the cars were parked. The first one wasn't where is should be. OK, it could well have already been sold, then it wasn't the car for me. Another had a few more scrapes/scratches than he wanted me to have to deal with. As we walked, we talked about the type of cars, and price I was looking for, but I didn't have much more time that day to even test drive anything, but I'd be back and I'd call before I came. I called only to find out he wouldn't be back for an undisclosed timeframe, but I was connected with another person. OK, I could deal with that. This person showed me a few cars in a different part of the lot, and shared a few of the "special" sales they'd had in the past because of a couple of "natural" weather occurrences. Not interested in trying to reverse some rain issues. I was shown a 2014.5 vehicle, and the features were VERY briefly described to me. The sales rep got in the vehicle with me to take it next door to add some fuel, then suggested I take it for a drive. It was unfortunate that because of traffic, I only had a few minutes afterward to get any quick information before I had to leave. At that point, I was very unhappy with the vehicle, because the features that made it special hadn't been explained very well, to the point I was ready to discount it in my vehicle search. Fast forward to another inquiry to a different manufacture, still within their family of dealerships. The contact person was to be someone who had been well recommended to me, and with whom I'd spoken once before, and hadn't realized he represented two different manufacturers. I'd waited most of the standard workday for a call back, as I'd been told. I ended up very disappointed in two different dealership reps because neither called me as I'd expected that day. A totally different dealership, not in Ithaca, had a sales rep who was there, who stayed in the vehicle with me, and not only explained every feature, but explained to me the differences in the two models as we did the test drives, and was very forthcoming with answers to my many questions about the vehicle. This person made me love the vehicle, and now I'm waiting for a call as to when I can pick it up.

Brett O

Aug 16, 2014

Found the car that I was looking for and it was a great deal! I like to give thanks to Frank Khan and the rest of the Maguire Family Empire, for making buying a car such a painless experience. Was in and out with my new Subaru:) This is the place to buy Subaru in the Finger Lakes Region!

ktden

Aug 16, 2014

I had a great experience buying my first new car, thank you to Alvin Fernandez and Maguire!!!

Cheryb

Aug 15, 2014

This is our 3rd vehicle from Maguires. Every time has been a wonderful experience. Stuart Stevens was very helpful and worked with me to get a great deal on my 2014 Rogue!

Tom and Donna

Aug 14, 2014

Few days ago my wife and I headed into Maguire Dodge to test drive a a new 2014 Grand Caravan RT. To be honest, had no intention of buying the van from Ithaca. Our salesman Danby did his best, pointing out the features of the RT and telling us about 5G's and the keys but we headed to our local Dodge dealer to arrange the sale. Our local dealer told us he couldn't come close to Maguire's terms and suggested we buy from them. (two honest Car salesmen in one day whats the probability) Called Danby up and offered a challenge... "I want to drive home in the new RT tonight". We were extremely impressed and thankful that the folks at Maguire Dodge took care of everything in just a few short hours and we got a really good deal on a new van.

Finger Lakes Frozen Yogurt

Aug 13, 2014

The only new car purchase, that I enjoyed. The salesman seemed to be working for me

Greek in Town

Aug 13, 2014

The price is the price, do not expect to negotiate. Try to trade to get a better price, NOT, they offer you current auction prices not KBB, NADA, or Black Book. We walked and won't be back.

Liz W.

Aug 12, 2014

We purchased a 2014 Camry Hybrid from Maguire Toyota and were completely satisfied with our buying experience. Our salesman, Herb Sheffield did an excellent job explaining everything to us and we would recommend Maguire Dealerships to our friends.

Mike C

Aug 6, 2014

I had a great experience browsing and ultimately deciding on a new Highlander after MONTHS of shopping. In particular, Ryan Salino at Maguire Toyota in Ithaca was both patient and knowledgeable during my search for a new car. He didn't have a financial stake in the sales process --which is a big benefit of the Maguire family of dealerships --and helped me choose a car that fit my needs --and not the financial bottom line. At the end of the day, the car was priced lower than local competitors and the financing process was a breeze. I would recommend Ryan Salino --and Maguire--to anyone looking for a new car in the central upstate NY area.

Robert Kurtz

Aug 6, 2014

Have tried to contact salesperson Mike Melize twice within the last three weeks no call back and talked to a sales manager named Joe last week still waiting for a return call. My advice is not to purchase the same day and have your future vehicle checked out, your brakes just may be on the verge of not passing NYS inspection and after only 7000 miles will need new brakes. Be careful!!!

D.G.

Aug 5, 2014

I just bought a 2011 corolla from Michele Hecht. She explained the family assurance and the promise and I love it. I will be back.

Franklin

Aug 4, 2014

I recently bought a new Toyota Prius from Maguire. I've bought roughly half a dozen cars in my life, and this purchase was easily the most straightforward of them. Credit for that goes to the Maguire dealership, with its no-haggle reasonable pricing, and to Kyle Reynolds, who answered all of my questions clearly. I highly recommend both Kyle and Maguire.

Robert Kurtz

Aug 4, 2014

After only 7000 miles did they tell me all my brakes needed all new parts and was told by the service writer that only covered in first 1000 miles. Called my salesman Mike Melize twice have never heard back from him. Talked to a sales Manager named Joe who was going to check the situation out and have yet to hear from him, it's been a week. Customer service left the day we purchased the vehicle. So glad I referred 6 people to the dealership, most purchased, never again.

New jeep owner

Aug 3, 2014

Great Experience. Very knowledgeable staff and not pushy at all. Kelly Battaglini was our sales consultant and was great.

D rehkopf

Aug 2, 2014

Last year I was looking for a chevy truck so I made a few calls around to a few dealers Jason Fernandez ( very nice and went above and beond to get me in a nice truck) of the Trumansburg branch was the only sales rep that had returned any of my calls . After looking around there lot I didn't see anything that caught my eye. So Jason drove us around to the other Maguire s lot and ended up buying a 2011 Toyota Tundra which a yr later I still love which brings me to today. After having great success the first time around it was time for a car so to Toyota scion kia in ithaca in comes Ryan Saline ( another really nice guy) who got us into a passat. So to some it up two great vehicles Great service fair prices would definitely buy again good job

Robert Kurtz

Aug 2, 2014

The day we purchased this vehicle we walked out of the dealership thinking we never had to go to another dealership again. The vehicle was ready for the same day and was happy, gave my salesperson a great review and couldn't have been happier.. Then the trouble has started... By the the time the car was due for its first oil change I was told the brakes were gone and had to be change all the way around,(we had only put 7000 miles on the vehicle) . Have called to speak to my salesperson twice never got a call back. Spoke to a sales manager named Joe the other day and was told he was going to check it out and agreed regarding the brakes unfortunately that was four days ago and am still waiting for a call. My suggestion to you is not to buy the car the same day and have the vehicle checked by someone else to make sure cause apparently the customer service is over when you leave the dealership... So glad I referred customers to the dealership.. Never again

Bruce Rogers

Aug 1, 2014

I recently purchased a 2014 Kia Optima. The vehicle was covered in pollen. The pollen had sunk into the clearcoat and needed to be repaired. The clearcoat was taken off the vehicle and re-applied. I could still see impressions of the pollen. The dealership took the vehicle back in and re-painted the hood, roof and trunk. After the paint I noticed there was pitting in the paint. It appeared the issue was not going to be resolved by re-painting so I spoke to the owner of the dealership. They had a return policy if you are not happy with the vehicle. There is a time frame when the vehicle has to be returned. I was past that point. Phil Maguire and Frank Vanderpool were on top of the issues I was having with my vehicle. They took my vehicle back and replaced it with a new one that was not effected by the pollen. Phil and Frank treated me like a member of their family. They made sure I walked away from the dealership happy and satisfied. For me, a dealership being there after the sale is monumental. Maguire's goes that extra mile for their customers and that is why I will purchase from them in the future. My salesman Andrew, was there every step of the way and always adjusted his personal schedule to accomodate me. I really appreciate the hard work the staff at Maguire's had to endure to ensure I had a great buying experience. If you are in the market for a new or used vehicle it is worth going to Maguire's.

Karen P.

Jul 30, 2014

After a car accident I needed to replace my '09 Toyota Corolla. I knew I wanted another Corolla. Peter Meskill was great about finding me a new car and making the process seamless.

Happy Buyer

Jul 23, 2014

My sales consultant, Beth Steves, contacted me about a make and model I had mentioned in passing almost a year ago. Such attention to detail in customer service is rare, and I am thrilled with my purchase. The up-front lowest pricing was fair, and I am happy with my payment, too. Great service from the entire staff, but kudos to Beth a quick, smooth transaction.

mfreer51

Jul 21, 2014

Just recently was in the market for a new used car, after visiting several dealers I went to Maguire to check out their inventory. Really liked their up front pricing and no haggling. Our salesman Alvin was excellent and the whole experience was great! Would not hesitate to buy another car from them or recommend them to anyone. If you want a no hassle purchase on a great car, go to Maguire.

Paula & Gary W

Jul 21, 2014

My husband and I had visited Maguire Volvo about a year before to see a XC60 in person. We had been comparing different suv's on our pc at home and needed to see them in person. We went to each of Maguire's dealerships looking at each model. One of the last stops was Volvo, we made it clear to the salesman were not ready to buy and not sure of what we really wanted, he understood and with no pressure showed us the inside and out of the 2014 XC60. The Volvo went to the top of our list of suv's and we told him we would defiantly be back to Maguire's when we were ready to buy. July 12 2014 almost a year later we went back to take a test drive to see if the 2015 XC60 was what we really wanted. Joseph Bazaldua was our salesman that day, we have been buying vehicles for 30+ years and we must say he was one of the best salesman we have ever dealt with. No hard sell what so ever. He let us take our time and let us pick his brain with many questions, just an awesome person to deal with. The Sales Manager Vince Marziano was also great person to work with, he got us financed and into the 2015 XC60 we wanted. We never expected to be driving home a few hours later in a new vehicle. We will definitely recommend Maguire Family of Dealerships as they were recommended to us when we started looking. Their customer service is number one. We look forward bringing our Volvo in for service. I know we will be treated just as well as the sales department treated us.

Tom S

Jul 20, 2014

I returned to Maguire Imports after buying my last two vehicles at a dealership in Canandaigua. I had purchased several vehicles in the past at various Maguire dealerships, and after being out of the area for a while, I decided to return to Maguire. My salesperson Deavon along with manager Frank V. were very glad to see me and welcomed me back and gave me a terrific deal on my trade-in! I received an excellent finance rate as well on the new Scion TC that I purchased. In addition, I ended up switching both my auto and renters insurance to Allstate since Matt at Maguire's Allstate agency quoted me rates which ended up being much less expensive with better coverages than I was getting through State Farm! Overall I had a terrific experience at Maguire!

yufanG

Jul 9, 2014

I bought a 2012 Volkswagen Jetta from Maguire Automotive two weeks ago. I received great service here and the price in Maguire is cheaper than others. This is my first time buying a car and the sales consultant, Herb Sheffield, is very patient and professional. I highly recommend anyone who need a car buy from Maguire.

YufanG

Jul 8, 2014

I bought a 2012 Volkswagen Jetta from Maguire Automotive two weeks ago. I received great service there and the price in Maguire is cheaper than others. This is my first time buying a car and the sales consultant, Herb Sheffield, is very patient and professional. I highly recommend anyone who need a car visit Maguire.

Local resident in Central New York State.

Jul 7, 2014

I am very satisfied with the purchasing process at Maguire Toyota. Ryan Salino was very knowledgeable of the Rav4 that I purchased. He was very personable and willing to explain everything about the vehicle and everything involved in the purchase process. I have always had excellent service at Maguire service and this purchasing experience continues to reflect my positive experiences with the Maguire family.

Meemo

Jul 7, 2014

A big thank you to Michele Hecht for making this process so easy! I am so happy with my new toyota. What drew me all the way here to Ithaca was the non-commissioned sales consultants. I heard about Maguire on the radio and knew I'd go there as there would be no pressure. The pressure is the worst! There was none here, and Michele took care of all the details in one sitting! I am beyond pleased. Visit her and you'll see.

Amy from Jacksonville

Jul 5, 2014

Couldn't be happier with my decision to finally lease a 2015 KIA Sorento and Ryan Salino made it so easy for me to do! Ryan's customer service and knowledge about KIA was outstanding. This is my first time leasing a new vehicle and Ryan took the time to educate me on how everything works. Ryan can belt out a tune too and keep you entertained through the whole process! It was a great experience from beginning to end thanks to Ryan Salino!

ewood810

Jul 2, 2014

A few weeks ago I went to the Kia store to purchase an Optima, I had already looked at them and I knew what it was that I wanted. We were greeted by a sales rep who knew nothing about the car or even if the one I wen to see was new or not. The price of the car was much cheaper then the local dealers were offering so I figured all I am doing is buying the car from them so who cares what the sales rep knows. I took off early on a Friday to come up and buy the car but let the rep know that morning that we would get it. When we arrived the car was covered in what looked to be water spots but were embedded into the clear coat. After speaking to the manager Ricky about why they have wasted my time and not let me know that there was an issue with the paint we were guaranteed that the car would be 100%, they would pick up the car and bring it back to me perfect. Against my better judgement I went along and purchased the car. They came and got my car and for 2 days they kept it all the while the rep assured me that the car was perfect, even had Ricky look at it and he said the same thing. They brought the car back to me COVERED in dust and out of gas. I had the rep asking if it was good and from what I could see below the dust it appeared to be. It was not until later that night that I washed the car that I see that the spots are still there, they are faint in some areas but none the less still there. It is far from 100% as you would think a new car would be. I have no faith that they will actually fix the problem as this whole transaction has not gone right, I was told when it was delivered if there is an issue to bring it by next time I am in Ithaca. I am very unhappy with what I have gone through with this car. This is the third vehicle I have facilitated the purchase on with this Family of dealerships in the past three years, the Chevy store is fantastic. They go out of their way to see to it that you are happy, the Kia store is a joke. Pay a little more at a proper dealership and avoid what I have gone through. The management at Kia needs to be replaced with someone who cares about their customers and has a clue what customer service is. Unless something else changes I will never go back, not for an oil change, and certainly not to buy a car. Yes they have cars that are cheap but as our rep told us it matters not to them what you buys because they will get their point, and that's how you are treated. You guys have my number, if you want to make this right and have a chance of someone I know ever buying a car from you get in touch with me.

David Pizarro

Jul 1, 2014

I strolled into to Maguire Toyota on the off-chance that I could return my current lease a few months early and get into a new car before leaving town for the summer. Ryan Salino was the first to meet me at the door, and he patiently waited for my lengthy explanation about why I was there (let's just say that my case was complicated after over a year out of the country and an unhappy DMV), before calmly letting me know that he could help right away. Long story short, the defensiveness that I normally have when speaking to car dealers was soon completely gone. I returned later that day and Ryan was completely up-front about my options, listened to my needs, explained that he was not under any incentive to sell me a particular car, option, or after-market service. He stayed 2 hours after closing (much to the dismay of the others who were helping him), and even though the purchase was still incomplete, allowed my us to take the new car home so that we would cap-off a busy day with a rewarding experience. The next day we wrapped-up the sale (which included Maguire fighting to get me the best financing package despite a few hits to my credit). My last car (Toyota Camry) purchase was at Maguire as well, and the person who served me then (Rue--now working the imports) was as honest and helpful as Ryan. They even credited me with the outstanding balance on my Toyota lease so that I could apply it to my new Kia lease. I'm starting to be less afraid of the whole process thanks to these guys. Never thought I'd get this far. I would recommend them to anyone. I'm sure there may be some stray characters at the dealership who aren't as great as Ryan or Rue, but I've yet to meet one.

KIA two timer

Jun 30, 2014

2nd dealing w/ Mcguire in 3 years. First time dealing w/ Ryan Salerno. I found Ryan to be very knowledgeable and has a "customer first " mind set. Also, McGuire offers several benefits including but not lmited to, lifetime engine warranty as well 3 day refinance warranty.

Thein Soe

Jun 30, 2014

My brother and I was looking for a Highlander XLE with 8 passenger and Ed White search and found the SUV we wanted and delivered everything we asked for. Even helped with getting insurance and car was excellent

Robin Frisbie

Jun 27, 2014

I had a pleasant experience purchsasing a nissan roghe.Stu Stevens helped to figure out just what we needed it was our best car buying experience yet. We will definitely come back Sincerely Robin Frisbie

Scott Richardson

Jun 27, 2014

6 months ago I took my daughter to Maguires to buy a car and was greeted by Sayre Wilson. She made the buying experience for my daughter one that she and I will always remember. I told Sayre that day that I was going to be looking to get a new car in July and would definitely come back to see her. I went yesterday to buy my new 2014 Nissan Altima and ended up getting my wife a 2014 Nissan Sentra and it was all because of the way that Sayre and the rest of the staff at Maguires treated us. We were treated as if we were the only customers there. Everyone went out of their way to make us feel welcome. I have said it before and will say it again, this was the best car buying experience. I highly recommend Sayre Wilson and Macguires for their next car purchase.

Winnie620

Jun 24, 2014

My experience at Macguire was absolutely the way a car buying experience should be. Michelle Hecht was so easy to deal with. I loved the up-front low pricing, no haggling. I would highly recommend giving Macguire a call if you're looking for a car. You're going to come away liking your experience. I couldn't be happier.

Highlander 2014

Jun 23, 2014

We had a fantastic experience at Maguire of Ithaca. We bought a new Toyota Highlander. Just got back from taking it on a trip our first weekend having it and it's so perfect for us. Our Sales Consultant, Ryan Salino worked so hard to help us find our car, price it in our range, financing and everything. He was always available, and made sure we knew the tech of the car before leaving for our trip. They have up-front pricing so it's not a haggle, its more about finding the car you want at your price point. Ryan said he didn't work on commission, and it shows, we came and went a couple of times and never felt any pressure. We love the car so much, but it's nice to know that if anything we don't like pops up, we have 30 days to exchange. It was actually fun to buy this car and I recommend finding Ryan if you go there.

Looking for a reliable long lasting SUV.

Jun 23, 2014

Overall my experience purchasing a new Volvo xc60 T at Maguire was outstanding. The only flaw was that the salesman said he would have the tires checked to ensure they were balanced as there was a small vibration upon the test drive. They were never checked and now I need to return to the dealer to have them checked. This is disappointing as when you purchase such an expensive vehicle, you expect it to be perfect. Overall, I will use this dealer again, hands down, above many other dealers. They were not aggressive.

Spaceghost Don

Jun 20, 2014

We found Maguire Dealershis on line and liked the prices so we gave it a chance. It was worthit...the prices are marked on the vehicle and are no haggle..no need because they are priced to sell. Michele H was great with no commission there was no pressure to buy. It was such a great experience we ended up buying 2 cars.

Denys

Jun 19, 2014

2008 Toyota Highlander. I brought my car for service to change water pump due to minor coolant loss. After a few hours of waiting, service advisor told me that they found problem with other gaskets and car needs additional repairs. of course they does not have parts and need to order. Also, I couldn't get my car back, because there is huge leaking of coolant!!???. I told them that I need 7 passenger car on weekend, but I got just Corolla, since my extended warranty does not cover more, even if it is dealer fault. Next week they called me and told that they found NEW problems with head gaskets and will order these parts. Then they waited for few days answer from insurance company (I had extended warranty), two days on repairs $2500 bills to warranty company and finally I got my car. When I arrived at home I heard horrible ticking sound from engine (I didn't hear that inside car). So, I returned car next day, fortunately, there was other shift, and they took my car, apologized and gave me 7 pass minivan until my car in service. After week, I got my car back again. It has annoying whining noise when accelerated, but one mechanic told it is normal, the second - it is SOME bearing getting bad, but it is good as far. I asked if it is noise due to replaced belt, they said: of course not! So I put car to other dealer and got answer that it is tension pulley, it must be replaced and will cost about $400. So I brought my car to Toyota Maguire service with minor coolant loss, replaced water pump, belt, head gaskets, a lot of other gaskets and some sensor; it returned after two weeks with horrible annoying engine noise, and need additional repair. They charged $170 to me and $2600 to warranty .. No comments..... oh yeah - they do oil change for $10.....

Lisa

Jun 17, 2014

I recently leased a new Nissan Altima from Maguire Nissan. I am so pleased with the level of professionalism of the entire staff. I had not considered leasing prior to meeting with Alan, our salesperson. He listened to my needs, answered all my questions and made the entire process easy! After seeing the way Alan and the entire team guided my daughter throughout the purchase her first vehicle recently, took care of a few challenges and did the "right thing" without hesitation, we would not think of going anywhere else! Alan made the entire experience comfortable and fun. I would also like to thank Bob for helping to program my blue tooth system. Such a great team!!

Happy New Beetle Owner

Jun 16, 2014

I bought a car last week from Maguire and could not be more pleased with the experience. The price on the vehicle was so good, I knew I didn't need to shop around. It was $2,000 lower than I expected to pay!! I went in feeling confident because they have a policy where everyone pays the same low price without having to haggle. Fairness is very important to a woman like me, who shouldn't have to bring her father along just to get a decent deal. The salesman, Kirk Barker, was very knowledgeable and helpful. He went over all of the financing options with me and I was surprised, again, at how low the monthly payment would be! They really do seem to have a lot of options. Kirk also spent a lot of time showing me how to use all of the controls and even connected my phone to the blue tooth in the car. He was pleasant, courteous and knowledgeable. I highly recommend Kirk Barker to guide you through your next automobile purchase!

Michael M.

Jun 15, 2014

Our salesperson, Alvin Fernandez, made the entire process painless and friendly! He explained everything well and answered our questions effectively. We'd also like to thank Joseph, Beth, and Vince who were also very helpful in answering questions and taking us through the usually stressful process of going through the paperwork associated with buying a new car. The dealership was very nice and clean, and we greatly appreciated the effort to make the facility as eco-friendly as possible! Not only that, we shopped around and found that this dealership had the best prices, and an excellent inventory.

GE

Jun 14, 2014

I worked with Michele Hecht and was 100% satisfied with the sales and service on my 2013 Tacoma. I especially like the she isn't commissioned and so she isn't pushy. She informed me of all my warranty options.