Loveland Ford Lincoln reviews

Benp

Oct 5, 2016

Joel and Josh are the friendliest car salesman I have met in a long time. Did what it took to satisfy a grumpy customer. Go see them you will not be disappointed.

Barb Van Every

Oct 4, 2016

We knew what we were looking for and Joel Brown was right there to help us find it. This was the best experience we have ever had at a dealer ship. This is the second time we have use Loveland Ford and will use them again. Thank Joel for your time and professionalism.

Steph

Sep 30, 2016

Joel helped us buy cars for our kids at a great price and helped me buy a new truck and customize it with lift, new wheels and tires, and leather. Easy to work with, great communication, and low pressure sales. Highly recommend Joel for any auto needs!

DBoth1

Sep 29, 2016

Joel Brown is a professional that gets it. He understands that people don't want to be pressured and most know what the want and what the can afford. If you decide halfway through the deal that you want to do something different, Joel is up front and truly wants you to buy the vehicle you want. The dealership has some of the highest quality used vehicles in the State of Colorado and they are not afraid to stand behind them. If there is a problem, I had a small electrical issue with my seat, their service department will bend over backwards to make you happy. I was offered a loaner truck to avoid any disruptions in my job. They diagnosed, repaired and had me back in my truck before lunch!100% Satisfied, I will not buy anywhere else!

GO

Sep 2, 2016

I was looking for a very specific vehicle and had some requirements I had assumed would be difficult to meet.My salesman, Pat Seery, was extremely helpful. He kept me informed of what he was trying to do for me, Scheduled visits to inspect a couple of cars and ultimately we concluded a transaction that I am very pleased with.I would recommend working with Pat to anyone reading this.

ShelleyT

Sep 1, 2016

Joel Brown was wonderful to work with. He made sure that our Ford Explorer purchase was a very positive experience. Joel went out of his way to ensure we left the dealership with exactly the "right purchase for us". Joel made us feel comfortable, important, and at ease. You can tell that he really cares about your wants and does everything in his power to make sure that you are satisfied with your purchase. I am very pleased with my Explorer and I am grateful to Joel for giving 110% effort! He is professional, knowledgeable and kind. We will only go to Joel Brown for our car purchases and will recommend him and Loveland Ford to all our friends. We have seen a huge positive difference between Heritage Ford and 'The New Management Team" Way to go Loveland Ford!

Truck 720

Aug 10, 2016

Pleasure doing business with Joel in sales .everyone we talked to made it apleasure to purchase our ford pickup sum it up great service and sales one of the best. Thanks again Greg& Roselyn

Angela Varra

Aug 6, 2016

We came to purchase our second vehicle with Joel Brown. The service and the staff here are amazing. We would recommend Loveland Ford to anyone of our friends. Thank you Joel Brown and the amazing team for another awesome experience!

Stee1999

Aug 4, 2016

Excellent and easy to work with. Greg provided all the information I needed to make my choice , and gave me several options. No complaints at all.

Mark & Paula

Jul 17, 2016

While shopping for a new/used vehicle, we had the pleasure to meet and work with Ronnie Horn. Even though we did not purchase a vehicle there (they didn't have 'exactly' what we were looking for), we did find Ronnie extremely helpful and friendly. We are confident that if they did have what we were looking for that we would have purchased it there. Our thanks to Ronnie and if you happen to stop by Loveland Ford, be sure to ask for him!

DUANE JOYCE

Jun 27, 2016

Took RV in for engine issues , 16000 miles , loss of power going up hills , not only could they not fix problem after having it for a week , I found a 2 foot scrape on back quarter panel of vehicle which happened while in their possession .. they denied damaging it , said it was there when dropped off , not true ... not a happy camper ... beware

karenpe

Jun 22, 2016

I sent a note to the dealer after finding the car online, and they responded immediately via phone and email. I replied to the email (late in the evening) & asked the salesman to call me the next morning, which he did. We arranged for me to come up (66 miles) for a test drive that afternoon. they evaluated my trade-in, and we negotiated a price that worked for them and for me. They also recommended an extended warranty (since it's a hybrid) and gave me a discount on it since my husband & I own other Ford vehicles. Then they sent a guy to my house to pick up the spare keys, snow tires & title for my trade-in, so I wouldn't need to return. I'd probably rate them well on service, too, but they're too far away for me to take the car there for servicing. The only thing they didn't get done promptly was activating my Sirius radio trial, but Bob said he'd take care of it.

cburroughs33

May 23, 2016

I can't say enough good things about this place and especially my Salesman Pat Seery! He went above and beyond in helping me find a truck that would fit my needs! If you are looking to find a great deal and easy no pressure atmosphere, you have to go to Loveland Ford and ask for Pat! Him and Josh make an amazing duo for all your needs!

N/A

May 3, 2016

I love F-150's and these guys had 120 of 'em...Any set-up you could imagine....and from a supposedly small dealership! The colors....the options.....ask for Pat S or Melissa....I love small, friendly operations.

Damian Casares

Apr 11, 2016

Patrick S. was awesome. He made sure we were satisfied and pleased with our purchase. Would definitely recommend to anyone looking for a new or used car.

RBeste

Apr 10, 2016

Ya know the feeling, you've found the car you want and you head to the dealership preparing for the battle of negotiating. The end typically justifies the means but it's still a process and you dread the typical sales guy. Well, for the first time ever this was not the case and I have to give props to Joel Brown for delivering an exceptional car buying experience. Joel walked out to the edge of the lot to find us and immediately knew what car we were searching for and from there it just went smooth as can be. No matter where you go, there's the paperwork. Nothing around that. But it's rare where you find a salesman that listens to your concerns and doesn't judge you and then sees you thru till you drive off the lot. He even spent a good 20 mins after all was said and done going over the main controls with us. Truly superb customer experience. Additionally, Fish was a pleasure to deal with thru the financial paperwork. Make sure to ask for Joel when you go to Loveland Ford!

Lryden

Apr 7, 2016

We were very uncomfortable going to this dealership as their reputation hasn't been the best. We were more than pleasantly surprised finding out it had been bought by a new owner. We had an amazing experience buying our new "used" car. Tony made it super easy and comfortable. Debbie was equally great. Thank you for making our buying experience so pleasant. I HIGHLY recommend Tony-no pressure at all! I felt he wanted us to know for ourselves if it was the right car for us.

Deborah Ahrens

Apr 7, 2016

Jason is great to work with. This was our second vehicle purchased from Loveland Ford. I'm sure we will purchase more in the future!

Shaqattack30

Mar 30, 2016

I had the best experience I've ever had at this dealership 5 Month ago purchasing used car. Ryan Middleton was very friendly knowledgeable, professional and helpful.The finance guy were equally great and got great deal. I will definitely recommend and come back to this dealership in the future.

kane carey

Mar 26, 2016

Sales people were honest and easy to work with. Good selection of used vehicles that were fairly priced. After the sale they were still willing to help with all our questions and concerns. The overall feel was they were trying to earn a lifetime customer not just a one time sale!

lovemytruck

Mar 18, 2016

Pat Seery of Loveland Ford answered all my inquiries and questions quickly, directly, and helpfully. Pricing was transparent and competitive right off the bat. Sealed the deal quickly. My truck had to be brought in from another dealer, and Pat was excellent about keeping me updated on when the truck would arrive and making sure it was all clean and ready to go when I went to pick it up. He also spent extra time walking me through all the electronic features before I drove off the lot. No BS, just really great service. I'm recommending him and this dealership to everyone I know!

Papaw64

Mar 14, 2016

We new what we wanted in a truck. We showed up on the lot and Pat Seery met us. We told him what we wanted and he found the truck on the lot. We test drove the truck and came back the next day between State Basketball games and drove off with the truck in 2 hours. See Pat Seery and he will work with you to get the vehicle you want with no hassle. This was our second truck bought from this dealership over 4 years and both experiences were identical in length of time to close the deal and drive off. I will be back to buy future trucks from this dealership. Finally a reputable dealership. Good work!!!

Explorer1777

Mar 9, 2016

I knew what I wanted, got the price I researched and all the options, walked out 90 minutes later (including a test drive) with a new car. I will go no where else for a Ford. Can't recommend them enough. Talk to Patrick while you are there.

travist5

Feb 16, 2016

Have purchased two cars from this dealer, last one being new. This previous time, I worked with Phil Smith. He listened to what I was looking for and was able to find a perfect fit. I never felt pushed or pressured by him and he spent over 3 hours with me while I decided on my purchase. We joked about how I would have to tint the windows because of the look of the car and sure enough, when I went to pick up my car the next day, the windows were tinted. Talk about over-delivering. I was very impressed with that gesture. I was also able to get a very fair trade-in and the dealer worked with me to get me a payment that I was comfortable with on the new car. Car buying can be stressful, but this was an overall great and fair experience.

Love my ford

Feb 4, 2016

Just bought my 4th vehicle from Loveland Ford, and its the 2nd one that Pat Seery has helped me with. He is the utlimate salesman- professional, comfortable to talk to, listens to what you want, and what you can afford and works to make the purchase fit "you". He's the best!! Thanks Pat and Loveland Ford!!

Wayne67

Feb 2, 2016

This was my second purchase at Loveland Ford, everyone there remembered not only me, but that my daughter had purchased a vehicle there as well. They are fast, friendly and very knowledgeable. I will continue to purchase from Loveland Ford, and highly recommend them!

Thomas Ruhaak

Jan 17, 2016

Our buying experience was exceptional everyone was friendly and quick to deliver. Our only complaint is that we ordered weather tech mats for our f350 which after 2 weeks we have yet to receive.

James Fluellen

Jan 5, 2016

Jason Dolliver did an awesome job. The Ford F150 was what was purchased. We didn't feel pressured at all. He worked as hard as he could to give us the deal we wanted. I still wish we would have gotten the $50 gift card for the test drive :)

Christie

Jan 5, 2016

This was my best car buying experience EVER!!! Harry, Johnny and Zachary were easy to work with and low pressure. They found me the vehicle I wanted at the right price. I love my Explorer Sport!!! ? Thank you!

John Vitera

Jan 4, 2016

Our car salesman Bryan Slaymaker was AWESOME! Patient, knowledgeable and kind. When we didn't think our initial plan was a go - he took the time to show us many different cars that were similar to the Explorer we came in for. He really was great. We ended up with the Explorer and absolutely love it. My one con would be that trying to get this dealership to negotiate on price was like pulling teeth!! Most dealerships that we have been to have really tried to work with us on price and trade in values. Not this one! We are in for much more than we originally wanted and this dealer could care less.

Barbara Miles

Jan 1, 2016

My experience at Loveland Ford was 110% better than my experience with Spradley Ford. The salesman listened to what I wanted and went out of his way to meet my needs, not his. I love my new 2016 Ford focus.

Virginia Myerchin

Dec 31, 2015

Mike was a pleasure to deal with and very informative.

Gerald Mitchell

Dec 30, 2015

I was very pleased with the service... I called in on Saturday Dec 26 with a low tire pressure light. Dave said to bring the car in.We had purchased the car, 1016 Escape, at the dealership in August ....When I arrived i got signed in and asked how long the wait for oil change .. wasn't bad so had them do that as well.Got coffee and sat down... wasn't too long till car was ready. Dave went over what was done and what to do if the low pressure light comes on again... seems all 4 tires were low.The service department is a great place to have you car serviced.. unlike other places around.Gerry

Gail Luna

Dec 28, 2015

Everyone at the dealership was great! I would however, like to chat with someone about the new navigation system, the SYNC product now on the fords. IT DOESNT WORK. I'm not sure who's idea this was, but it wasn't a good one!

Cynthia

Dec 28, 2015

2015 Subaru Forester, Phil D. was GREAT to work with! I felt that he listened to my requirements and looked for what I wanted. I am very grateful. Thanks!

Andrea Guest

Dec 26, 2015

This is our second vehicle from Loveland Ford. We enjoy the people working there and how easy the new vehicle process is.

Frank Kauffman

Dec 24, 2015

We purchased a 2015 F150 from Bob Jones who was so knowledgeable, friendly and did not pressure us in any way. We love our new truck and would recommend Bob and Loveland Ford to all who are looking for a Different vehicle.

Rudolf Hessling

Dec 24, 2015

Staff was very helpful, service was fast and they even washed the care.

Tyler Drage

Dec 24, 2015

We bought my daughter's 2012 Ford Focus at Loveland Ford. The sales staff was awesome during the purchase process and the service staff has continued that tradition. They take great care of her car and keep us informed on the progress of any work being done. They were even able to squeeze her car in over the holidays so she can take it back to college out of state.

Salvatore Palumbo

Dec 24, 2015

All my dealings with your dealership were first class and performed promptly .

John Johnson

Dec 18, 2015

Salesman was very patient while we went from thinking about a new truck to looking and finally visiting the dealership to physically kicking the tires. Salesman had picked out a truck meeting our specs and the deal was done in a couple of hours. Service staff friendly and provided a loaner while running boards were installed.EcoBoost 2.7l engine is AWSOME!!! XLT trim level has way more chrome than this old trucker is used to driving, but Mama is happy so we'll deal with it.Stability control is excellent in both 2 and 4 wheel mode during recent 12" snowfall. Mama loves the radio and controls on steering wheel. This is my fifth Ford truck over 50 years of driving and I expect it will be another great vehicle. My "work" E150 has over 200K miles and runs like a top. It's definitely Ford tough!

Richard Nelson

Dec 15, 2015

i purchased a 2016 ford explorer sport, my sales associates were great, i ordered the the car and it came in earlier then was expected, it was a good experience, staff helpful

Cody Poitz

Dec 15, 2015

I bought a 2016 f-250 and I love it! People were great to work with

Patty Johnson

Dec 15, 2015

I had been shopping for a week for a specific type of car for my business. I went onlne, thru brokerages, local dealerships and luxury dealerships. I was very frustrated at how rude these people are. I emailed Loveland Ford at 9 at night. By 8 the next morning i was at the lot looking at the explorere, when the internet manager called. He got in touch with a sales person that was in early. It didn't matter which sales person helped me, there only concern was helping me. I was treated so well thru the entire transaction, i will nuy from loveland ford in the future.

Tony Brooks

Dec 15, 2015

Our buying experience had a few bumps along created by other dealerships. The staff at Loveland Ford provided us with fantastic customer service and made our deal great!!

Raymond Williams

Dec 10, 2015

This Ford dealership always goes beyond. Checking vehicle for possible problems and issue.

Raymond Marsh

Dec 10, 2015

I loved working with my salesperson Melissa. She is very knowledgeable and was easy to work with thru the entire process. She went out of her way to help me get the accessories I wanted installed on the truck before I picked it up. She worked with parts and service for the entire coordination. She is by far the best car salesperson I have ever worked with.Jim in parts was terrific helping me get the right parts and service stayed late on a Friday to finish my truck.From sales to service, I am very satisfied.

Edward Carr

Dec 9, 2015

No problems or complaints. Service was good and the wait time was about an hour.

Scott Porciuncula

Dec 9, 2015

I have bought so many vehicles in my lifetime that I can't even count them. When I managed entire fleets I used to buy as many as 10 cars at a time, in one sitting. I have to say that working with Joel Brown, my salesman, it was the easiest purchase I have ever experienced, and the first time I have EVER walked away from a dealership without feeling buyers remorse.Joel listened to what I wanted, and delivered exactly what I asked for. There was no attempt to upsell me, no attempt to sell me what I didn't ask for, and the recommendations he gave me in deciding what I truck needed for my business was dead on.Even on the financing side of the deal, Joel and Loveland Ford, was able to get me better terms and interest percentage than my own Credit Union, which I had used for over a decade.It's smart to use Loveland Ford.

Rick Mean

Dec 8, 2015

The service and knowledge by all the staffs was great. I would highly recommended this to any one. Thanks !!!

Pat Friehauf

Dec 8, 2015

I brought my 2014 Fusion in for a 10,000-mile oil change. Though it was a busy morning, the man who checked me in was very pleasant and gave me an estimate of how long I'd have to wait. The technicians took less time than estimated, and washed the car for me. I'm very pleased.

Jeffrey Youngbluth

Dec 7, 2015

I bought a 2013Ford F350 Platinum truck. The staff were friendly, courteous, and pressure free. I felt great about my purchase and the follow ups on it.

William Gates

Dec 7, 2015

The whole experience was awesome. Chris and I worked together via email phone and in person and he was great with following up and communication through the whole process. I will recommend Loveland Ford and Chris as a sales person to anyone that's interested in buying a new vehicle. Was probably one of the best car buying experience is that I've ever had In 25 years of buying cars

Larry Kidwell

Dec 5, 2015

My experience having my car serviced was very positive. I appreciate curteous service reps and the thorough attention given to my car. And the reward points are certainly appreciated.

Jessica Joles

Dec 4, 2015

It would be helpful if the service department accepted appointments for oil changes during the week so I could plan the time needed to for services vs. waiting for an undetermined amount of time.

Gary Hennings

Dec 3, 2015

We had good service with our oil change. No further comments.

William Maynarich

Dec 3, 2015

Bought a 2015 F150. Chris was great and made the buying experience enjoyable instead of wanting to punch the salesman

Denise Hettinger

Dec 1, 2015

All employees were very personable oil change and tire rotation done. THANKS TO EVERYONE!!!

Trenna Smart-drum

Nov 30, 2015

We LOVE Loveland Ford Lincoln. We have purchased 2 vehicles over the past 2 years.. 2008 MKX and 2015 Chrysler 200. It has been the best - stress free - auto buying experience my husband and I have ever experienced. Our Salesman Brian is the BOMB! We tell everyone we know that THIS is the place to purchase their next vehicle. Thank you for all you to do make the experience of auto ownership..quick-easy and stress-free.

James Trupp

Nov 28, 2015

We are long time customers. Our vehicles are on record with Loveland Ford. Check in is easy. Work is completed in the time offered. Employees are courteous. Rewards Points are a plus to repeat customers.

Jimmy in Denver

Nov 28, 2015

With only a few hours before the Thanksgiving Holiday I decided to find out if I could reach a deal on a used car I had been looking at for a few days now. Melissa Garland answered my requested chat line-- She provided the information that I needed without any pushy sales speak. After I had reached a 'buy decision' comfortably, we talked price, and back and forth a few times-- and split the last bit of difference, She offered to hold the car and I put up a decent deposit. She explained a cash vs finance purchase for my information, and the result was easily the most professional buying experience I could've wanted or wished for--- Melissa's attitude made my wife and I happy and comfortable-- We did a short test drive and accepted delivery of best used car I could hope for-- even Finance guy-- Ryan Fish delivered quick easy finance solutions at great terms and rates-- Yes, I bought into the Gap Warranty thing and it still looks ok because Ryan seemed to say we should have it at a good price--- so we did for first time in about 75 cars we have bought over our lifetime...We got a good value on a good product delivered by professional sales and finance people.. A model for all Dealer operations.. Make a fair buck and deliver the goods to keep your customers happy!All online in a snowstorm and sight unseen until delivery 36 hours later--pretty efficient work Melissa!

Ervin Holloway

Nov 26, 2015

Phil Delano is a great salesman and went out of his way to make the deal.

Daniel Baney

Nov 26, 2015

MY 2014 F-150 FORD PICKUP WAS THE SECOND AUTO I HAVE PURCHASED FROM LOVELAND FORD IN THE LAST TWO YEARS.THE SALESMAN [MIKE SIEBENMOGEN] WORKED WITH ME ON BOTH DEALS AND MY WIFE AND I ENJOYED WORKING WITH MIKE.I HAVE TOLD MANY FRIENDS OF MINE ABOUT LOVELAND FORD AND MIKE.IT IS BETTER TO WORK WITH A GREAT SALESMAN 200 MILES FROM OUR HOME THEN A BAD SALESMAN 10 MILES FROM HOME.THANKYOU LOVELAND FORD AND MIKE FOR ALL THE EXTRA HELP-DAN AND PAT BANEY,CHAMPION,NEBRASKA

Stephen Hiller

Nov 26, 2015

I think I may have upset one of your mechanics who wanted the truck. I can't truthfully say I'm sorry, but maybe you can give him the '64 Falcon I traded in. I am sure he would like that.

David Wallon

Nov 26, 2015

I have a 2015 Focus that I bought from Loveland Ford and went in for my first oil change. The service was good. The best thing, as far as I was concerned, was that I was notified via e-mail that service was recommended.

Michael Eggleton

Nov 24, 2015

When I was looking for a vehicle, I already knew what I wanted and it was a matter of finding it. I had talked to many other dealers that came close but couldn't find a match. Jason at Loveland ford was persistent at finding it for me and within a few days he did just that. Thanks Jason for finding me exactly what I was looking for.

James Laib

Nov 21, 2015

Ronnie was very helpful and supported us through the whole process.Final docs were easy and ready to go greatly appreciated no extra pressure just Got R Done.ThanksBlessingsJim

John Padilla Jr

Nov 21, 2015

I recently purchased a 2015 F150 crew cab. The finance part of this was rushed. I feel also that our salesman should of went over how to use the features of this vehicle with us. Purchasing a new vehicle with some many extras is very overwhelming to try and figure out how to set up and use. I have read through the owners manual but am still trying to figure some things out.

Brian Shipley

Nov 20, 2015

i was happy that they got my vehicle without any transportation charges.

William Arduino

Nov 20, 2015

Ronnie and Ryan were both very friendly and helpful and we avoided most of the typical shark tank experience involved in walking on to a car lot.

Tony

Nov 20, 2015

We ordered a new 2016 Ford Explorer Platinum. The ordering process went reasonably smoothly. I was able to get updates from my dealer leading up to delivery. Delivery and finance also went as expected. I was upset to find the window etching was charged at $355 and listed as "Other Aftermarkets" on the buyers order. This was never made clear to us and we were not given the opportunity to opt out.

Rogelio Nira Jr

Nov 19, 2015

It was a great experience working with Pat and his sales manager . I had been looking for a new Ford F-150 had talked to the people at Spradley in Greeley and never got a call back .So stopping at Loveland Ford was a breath of fresh air. Everyone was helpful and I got a great price had financing and a new truck . Very happy will refer all my friends and family to Loveland Ford.

Vanessa Mize

Nov 19, 2015

2015 Ford EdgeAmazing experienceSalesman was terrific Brian was friendly and very helpful

Roberto Rodriguez

Nov 19, 2015

Buy process was amazing Bryan was super great awesome service! I had to bring the vehicle back for minor issues service department were very rude and not the type of customer service I expected from this dealership the older gentlemen seemed like he really didn't care about my needs or my vehicle.

Ronald Haverson

Nov 19, 2015

Everyone we dealt with was helpful and very pleasant. The staff cleaned our belongings out of our trade-in. We did not have to lift a finger. The whole process of the purchase took a little longer than we would have liked, but all in all it was a very good experience.

Jack Cantley

Nov 18, 2015

very good people to work with truck was done in good time and clean when I received it back. Thanks

Betty Anderson

Nov 18, 2015

I have the Gold service for my Ford FusionSE.The staff at Loveland Ford have Always done a great job!They are very friendly and they always have my car ready early.I would Never go to any other Ford dealership.

James Gray

Nov 18, 2015

Purchased a 2016 Explorer Sport. Sales representative could not have been better. Was very knowledgable, courteous, friendly and accomodating. Plan to buy another vehicle with his help.

Earl Benson

Nov 17, 2015

one word......GREAT, If and when we are looking for a car, we will visit you. Earl

Carlos Garcia

Nov 16, 2015

Every one was nice no pressure great dealer would recommend.

Paige Burkum

Nov 16, 2015

Freindly, fast and efficient. Excellent dealership.

Richard Stevens

Nov 15, 2015

Requested routine oil change and tire rotation. I mentioned I had an overhead courtesy light out on the driver's side also. Upon inspection, it was found the bulb had overheated and partially melted into the socket. Christie in service ordered me a new one she found in Longmont and I returned to pick it up. I had trouble installing it myself and Russ (Ross?) from service left his check-in duties and assisted me in finishing the install. That's the kind of service that brings me back and recommends to anyone. Thanks again. Richard Stevens

Frank Bennett

Nov 14, 2015

I purchased my 2012 Fusion on 11/7. Salesperson Joel was greatly knowledgeable about the Ford product line and we arrived at a deal. Drove the Fusion home that afternoon, night and next day then when I came out of King Soopers, no start, no crank. After 2-3 tries waited 3-4 minutes and it then started. Monday I returned to Loveland Ford and Kristie was great jumping in with their busy schedule and got the intermittent problem fixed on 11/13 - anti-theft module. Great, fast service with a great followup by Joel.I didn't get a chance but wanted to tip the youngster who detailed my car when Ipicked it up on 11/7...my sons were motivated to get good grades in school becausethey didn't want to wash cars or dishes the rest of their life.Also enjoyed the Popular Mechanics & science magazines while hanging out there

Erin Frost

Nov 14, 2015

Very friendly and speady.. We were in and out in half the time it usually would have taken.

John Simonton

Nov 12, 2015

I have bought 3 different vehicles in 2 years from 3 different dealerships and this by far was the best experience. Bob was very knowledgeable and made the experience great. I already am recommending every to see mr jones. the inside of the dealership is small and lacking many aspect I have seen at other dealerships.

John Carpenter

Nov 12, 2015

Service was excellent, LOVE the car washed when I take it home to my wife!!! Staff very friendly. Only an oil change today.

Kip Anderson

Nov 11, 2015

2016 F250 Lariat....My salesman Joel was great. He approached me ready to listen to my story and answered all my questions I had. Joel is very knowledgeable about the Ford line of vehicles. The paperwork process went very smooth. I would recommend Loveland Ford to my friends and family when it comes to purchasing a vehicle.Also, I thought Naomi in the financing department was very clear with all the paper work which made the process go smoothly.

Michael Smith

Nov 7, 2015

we had a remote starter installed. Awiring harness in the steering column had come loose causing a noise when turning. Your staff found the problem quickly with no problem.

Joy Stewart

Nov 6, 2015

Everytime I come in for an oil change and checkup, Loveland Ford lives up to my expectations! And they always wash my car. The only place that I know who does that are the Lexus Dealerships. Thank you!

Semper Fi

Nov 5, 2015

It took over two weeks to change a fuel pump on this 2015 Fiesta, it does seem OK now. I was given a loaner after I asked for one and they repaired a nail in my back tire free of charge. Anthony and Michael were helpful, although it seems like no one pays attention to you when you come into the lobby for help and you stand there awkwardly trying to make eye contact. Very cold reception.

Keith Sweet

Nov 4, 2015

Bob and Mellissa are the reason we came back and purchased at your dealership.The wife and I were in the market for a new Mustang, after meeting your sales staff we were sold on your dealership.From start to finish this was by far the best experience purchasing a new car that I've had.Keith Sweet

Robert Romanelly

Nov 3, 2015

Very good deal and I didn't wait forever. Very friendly and courteous

Kirsten mainguy

Nov 2, 2015

The female at the service counter was either completely unaware of how to treat a customer or brand new to the world. We were left at the service counter without a word half way through our check in. We stood in bewilderment for about two minutes until another advisor told us we could leave with our ride. Aside from the one lady at the counter everyone was friendly and helpful.

Chris

Oct 31, 2015

Sale was a bit high pressure for our liking but we had done homework and knew what we wanted. They were friendly and professional and very helpful. Made the car as good as new with a few extra fixes after our purchase at no extra charge.

Lester Cherry

Oct 30, 2015

Had to come back because of oil spill on engine area but it was taken car quickly and without hesitation. Good job to all parties concerned. Thank you

Sharon Bradford

Oct 30, 2015

I leased a Escape which I really like. My salesperson Chris was great to work with.

Kenneth Wickwar

Oct 29, 2015

I went in for my first oil change and service on my 2015 Mustang. Found Loveland Ford to be very professional. They serviced the car and washed it. Good experience.

Mike Eastman

Oct 28, 2015

The two doors on my edge now respond properly when opened and closed.

Joanne Agens

Oct 27, 2015

Staff was great. Very helpful and efficient. Did not rank excellent in all categories since you need something to shoot for but you did a great job. Just had oil change.

Lisa Novack

Oct 27, 2015

Bryan was a very good salesman, not pushy or in a hurry. He gave us plenty of time to look at different models and was knowledgeable about all. Got us a great trade in on my truck. He took "no" for an answer when we meant "NO". Offered meaningful ongoing service, not just another service contract. .

Cissy

Oct 27, 2015

We were kept informed once we had ordered our Escape. Pat Seery spent close to 1.5 hours "training" us on the features. As we haven't had a new car in quite awhile, a lot has changed in the technology. It was an excellent experience from start to finish.

Cheryl Ellison

Oct 25, 2015

Call for appt. 2 weeks in advance and still had to wait 2 days for auto

Alejandro Cruz

Oct 25, 2015

Went well, took a little long but they did a good job

Cheri Houser

Oct 23, 2015

Friendly best describes all who I was in contact with: Will in the service department, Steve Houser the mechanic, and Rick Houser who strolled through the waiting room to see if I needed anything while waiting.

Damon West

Oct 23, 2015

The service was good, the staff was friendly and the facilty was clean. Had to wait for over two hours though for an oil change, thought that was a bit excessive.

Adolph Duran

Oct 21, 2015

JASON SHOWED ME THAT I COULD BUY A 2016 JUST AS REASONABLE ASBUYING A USED OF THE SAME VALUE CARS. JASON WENT OUT OF HIS WAY TO MAKE THIS DEAL POSSIBLE.THANKS,JASON

Steven Johnson

Oct 21, 2015

Loveland Ford makes buying a car a pleasure. Service department is great to work with too.

Edisson Flores

Oct 21, 2015

Brian and Greg salesmen did a great job finding the right monthly payment for my budget and the car that I like it.Thanks

Phillip Mastin

Oct 19, 2015

Great experience all around online shopping and at the dealership

Oly

Oct 19, 2015

Had an oil leak and took my car in and was out of there(with my leak fixed) in about an hour, they also washed my car for me!

Edisson Flores

Oct 17, 2015

Great experience, excellent team. Greg and Brian did an excellent job showing me best option according with my buyer.

Dallis Burg

Oct 16, 2015

I recently bought my Mini Cooper from here and I couldn't be happier! A great price and amazing customer service as well!

Rhoda Crumley

Oct 16, 2015

Melissa and Pat took good care of me. I found what I wanted and had no problem with the paper work. Very good service!

James Condon

Oct 13, 2015

The entire staff is very professional. The sales rep found the exact vehicle that I wanted. I will highly recommend Loveland Ford!

Frank Eckhardt

Oct 13, 2015

All of the employees are most helpful and present. One thing is a problemfor me is the long time for oil change. (1.5 -2.5 hours)Over all it is a very good dealership.

GB

Oct 10, 2015

Purchase experience was great back in May when we purchased our 2015 Ford Escape. We got an excellent price and great financing. Also got a bit more for our trade than what we were expecting. Sales experience was top notch! They also include 5 no charge oil changes and tire rotations with a new vehicle purchase. They do put an awful lot of advertising ion their vehicles, but is easily removable. The dealership facilities themselves are rather small and dated, but Loveland Ford is under new ownership from when they were Heritage Ford. I was not overly impressed with their service department however. We were told at purchase time to simply drive in on a Saturday for basic oil change and tire rotation, which we did one weekend and were told upon arrival that Saturday was by appointment only. Not really a huge deal, but knowing that ahead of time would have been great. So we made an appointment for the following Saturday at 11am. Returned following Saturday at 10:45 for our first service (oil change and tire rotation). At 1pm vehicle was ready. I have been an automotive service writer years ago, and can tell you that 2 hours for a simple LOF/rotate is NOT acceptable when a customer has an appointment. A walk in is one thing, but an appointment is another. My work vehicle gets serviced quicker at King GMC without an appointment--actually in half the time. Staff is very friendly though, and they do wash your vehicle for you. They simply need to pick up the pace a bit or have a quick line station set up to handle minor things.

Carrie Adams

Oct 9, 2015

Did a great job squeezing me in when my check engine light came on due to a recall. Took care of things quickly and professionally!

Rhoda Crumley

Oct 9, 2015

I had found the vehicle I wanted the night before and when I got there the next morning to purchase it, things went very smooth and done in a timely fashion. Thank you!

Maria Guerrero

Oct 8, 2015

I had a great experience. I really like my car and I'm very happy.

Bernard Owusu

Oct 7, 2015

It was awesome and I love working with them. My oil change delayed a little so I had a discount on the bill.

Wayne Leighton

Oct 6, 2015

The service was and has always been excellent. I had a problem that was under warranty. I live close to Greeley Ford and they told me only Loveland Ford could help me because the warranty was Loveland Ford warranty and not Ford warranty.Greeley Ford (Spradley/Barr) would not help me because I purchased the vehicle from you is basically what I found out. When I was shopping to buy a vehicle, I went to Greeley Ford twice and no one would wait on me, this is why I ended up in Loveland.It is just a headache to drive to Loveland for service but the service is so good I will continue to do so. Thank You

Lawrence Kaiser

Oct 6, 2015

It was good. No problems at all. I was told of the items that need fixing. It would help if I could get a good discount on the parts that I need. (The electronic odometot.

DRock

Oct 6, 2015

Johnny Johnstone was a great to work with when we were looking for a new Ford Fusion. He did not pressure us into buying a car and got us the deal we were looking for quickly.

Steven Falk

Oct 6, 2015

My wife, Shelly and I were looking for a new vehicle to upgrade an existing vehicle we own. I have been driving Fords since I was 15yrs old. Therefore, given I already knew what I wanted to drive was easy. I now faced the decision of wherer to buy. After contacting many dearlerships and visiting them to discuss our plans, we found that Loveland Ford was our #1 choice. We were introduced to an exceptional salesman by the name of Pat Seery. He was very polite and took the time to answer all of our questions. We did not imediately commit to buy at first until we were absolutely sure what we were comfortable with. Pat understood this and did not pressure us at all. When it came time to commit, Pat helped make sure our order was exactly what we wanted. Pat's supervisor, Josh was also very nice and gave us great customer serviuce. Pat is a valuable employee to have on the Loveland Ford team!My only complaint is not with the dealership but with Ford itself. Our car was built on 07-23-2015 and was not found to deliver to the dealership. Pat worked tirelessly to find the problem and still none was given. Finally at the end of Sept., PAt said we could order another one and wait 6-8 weeks or find one. Pat found us one and we are very satidfied. We LOVE our Edge!Thanks again.Sincerely,Steve and Shelly Falk

Lorna

Oct 5, 2015

Awesomazing! Melissa and Rick were the Best!Easiest purchase ever!

Sean Stettner

Oct 5, 2015

This place was great found the vehicle I wanted quickly and made me a good trade in value for my other vehicle. Sales people weren't pushy and worked with me tell I was happy and the paper work process was quick and fast and no problems. I was just all around happy with everything from this place.

Dale Bjorhus

Oct 5, 2015

Great shopping experience. Very knowledgable sales staff very willing to get us the best deal they could.

Ronald Hojnacki

Sep 30, 2015

I have been repeatedly happy with services at Loveland Ford. Friendly staff.

Rachel Deering-evans

Sep 29, 2015

My Husband and I were shopping for a used Truck and Loveland Ford was great and easy to deal with and to talk to. They were able to help my husband and I get a truck financed and also pay off our old truck that we were trading in. The finance guy Ryan Fish was very helpful and very nice to deal with. I have not had such a nice finance guy to deal with. Ryan Fish the finance guy was very honest and straight forward with my husband and I. The dealer Phil was very honest and straight forward with both my husband and I. I would suggest that my family and friends to go to Loveland Ford and ask for Phil and if they need to finance a vehicle I would tell them to ask for Ryan Fish!!

Tamara Thompson

Sep 28, 2015

Had a great experience with my first oil change & service, they where very quick. Was done in less time then they quoted me. Very polite & helpful.... Thanks !!!

Kari

Sep 26, 2015

Loved the service done to my i know every time i walk in my car is end good hands.

Lorna

Sep 25, 2015

Melissa and Rick from Loveland Ford made this the most Awesomazing Expeirence!!

Shana White

Sep 24, 2015

I was involved in a car accident and had to get a replacement vehicle. I knew what I wanted and what accessories I needed. Loveland Ford went above and beyond to help us find that exact vehicle our family needed. Our Salesman was Ronnie and he really worked for us to get the deal done. I worked formerally in Arkansas for a Ford Dealership and it was SO NICE to walk back in a dealership and feel so welcome.

Dan

Sep 24, 2015

Well had a great experience buying from loveland Ford, Bob Jones, the salesman was very helpful and knowledgeable on the Ford escape we were purchasing.

Hjdimmitt

Sep 22, 2015

I highly recommend using this dealership. We went in not really knowing what we could get. Our salesperson Bran Slaymaker got us into a great vehicle for a great price. The finance manager Ryan Fish, got us a great deal on our financing. It was a no pressure, easy experience and I would definitely purchase another vehicle from them again.

Randy Connell

Sep 21, 2015

Great experience ! Oil change and wash all went well.

Jo Stevenson

Sep 19, 2015

I had a notice to reprogram the computer on my 2012 Focus and made the appointment. The service rep was very helpful and told me that they would take me home and bring me back. Although this a service that they normally don't provide on Saturday they did it anyway.

Lue Davis

Sep 19, 2015

No matter what I need done I can count on it getting done quickly, and correctly. Love the people.

Mustanggtsam

Sep 16, 2015

This dealership is the best great service! I came in to spradlet barr looking for a car didn't get treated well so I decided to go to Loveland and they where the best and now I got my dream car right in my garage great service !

clark2golf

Sep 16, 2015

I came in looking at the Explorer and Edge. Bryan in sales was awesome to work with and found the right vehicle for me. He was straight forward and I did not feel any pressure at all. Josh the sales manager was very helpful in following up, I had one minor issue that was dealt with promptly. Friendly staff with straight forward pricing, a good buying experience.As with any dealer, beware of "finance". Things to remember:- They are not accountants, they are sales people.- Once you negotiate a price and settle on a deal, you are relaxed and that's when the add-ons get thrown at you.- You can purchase an extended service plan at any time. In fact you will be inundated with offers about the time your factory warranty runs out.- Do you research up front and don't wait until you are sitting across the desk from them. All in all a very good experience and I would defiantly go back to Loveland Ford.

Sheila Batson & Herb Batson

Sep 15, 2015

We purchased a Lincoln MKZ for my wife and she treats it like her new baby.It gets washed, waxed, and gassed every Tuesday and in for our checkups and maintenance right on time!!!When we come in for a check up, our initial contact man is polite, kind, helpful and very knowledgeable. Our service is done right on the money and right on time and we treasure the way we are always treated so special by all your people!! Your the best and please don't ever change and we promise to buy all of our future cars at this dealership. We love fords and dealership after sale maintenance can never be emphasized enough!!!Herb and Sheila Batson

Alfredo Abalos

Sep 15, 2015

Recently traded in my vehicle on a 2016 Ford Escape (lease). Staff was very helpful and no real pressure during the negotiation process.

April

Sep 10, 2015

I have purchased several cars in years past, but this is the first time it has actually felt easy. Smooth, Easy, Fun! Jason took his time, made sure I was happy through the whole process, answered every question I had (even the dumb small ones), was straightforward, genuinely nice, and was such a pleasure to work with! Then, the cherry on top was Naomi, the finance wizard, who got me an unbelievably low interest rate. Yay! I drove away Happy!! Thank you So much!!!

red53ford

Sep 7, 2015

I went through usaa car buying program. Dealer located the truck I was looking for from the competition that I already delt with. Loveland ford went to Pueblo to pick it up. Guess they know what customer service means loveland ford does anyway. Thanks Jason, Pat and Ira for making tthe purchase really painless. Thanks Pat for taking the time to go over the almost endless feature that this truck has. And who ever buys my trade is getting a get truck as well. Just needed something bigger for hauling. Thanks Shawn

Debra Shepard

Sep 6, 2015

The Loveland Ford was my choice of dealerships to purchase a 2012 Ford Explorer in July 2014. I have always been very pleased with the service, customer relationship,and professional experience through this dealership. I have referred 2 friends that have purchased vehicles as well through Loveland Ford. I will return when in need of another car or truck.

Lisa Augustine

Sep 5, 2015

I had a very nice experience at you dealership. I had a very specific truck in mind, and Greg was able to locate one. I love my F250 King Ranch 6.7! Greg and my finance representative were both efficient, helpful and knowledgeable. They both had a sense of humor, which I appreciate. Thanks!

Marilyn

Sep 4, 2015

Bought a 2013 Ford Edge three years ago. Thought the service was excellent. The staff scheduledour car for maintenance promptly, the mechanic Russ phoned us to let us know the progress andapproximate time the car would be finished. Service people at the desk were efficient andpleasant. Appreciate that our car had been washed when we picked it up. Thank you!

Stephen Houser

Sep 4, 2015

Great car buying experience. I would recommend everyone buy a car here.

Clifton Dewitt

Sep 2, 2015

Jason was great, my Girlfriend and I bought a 2014 f-150 that was Ford certified. Jason knew the trucks inside and out, and all of the specks. It is very hard to find a salesman these days that actually knows the product he is selling. We went to several other dealers, and all the other salesmen could do was read off a computer and if you asked them a question they would have to go look it up. Not Jason he knew the answer!! Loveland Ford is great.The only negative thing was the wait to finish the paperwork I think there were 2 people ahead of us. we got there Friday at 3:00pm and decided on the truck to buy by 4:00 and left at 9:00 pm. I always expect to be at a dealer a long time, but it still gets old waiting that long to do paperwork and the truck prep for delivery.Thanks again, Still a great dealership..

Jim & Bonnie Trupp

Sep 1, 2015

The service requested was handled as agreed on time. The service providers were business like and friendly.

Gerald Mitchell

Sep 1, 2015

Great experience - the sales team of Chris and the gang made our day.. Dealership had a car that my wife loves..The finance folks even helped make the deal better..Overall great experience - no problem and trade in price was right in the ballparkGerry

Charles Molocznik

Aug 31, 2015

i had my 2014 Escape serviced for 20,000 miles. Easy check in, and quick service. It was done in about 1 hour and 15 minutes. comfortable waiting area. Service representatives very friendly and knowledgeable.

Sherry Walters

Aug 31, 2015

Your customer service department has changed drastically - from night to DAY LIGHT!!! The service area is bright, clean and has "stools" for people to rest on (if needed) The lady that helped me was friendly, profesional and didnt act "put out" by helping me or answering questions. She noticed that I had an injured leg (again) and came and told me when my vehicle was ready, brought the paper work to me, and explained everything to me, while I was seated in the lobby. I was very grateful that she not only noticed my situation, but accomodated me and did it with a positive and caring attitude. She also offered to bring the vehicle to the door for me, but I declined since it was already parked in the handicapped spot. She actually seemed like she cared and that I mattered to her...and that was very nice. Its been a long time since I felt "welcome" in your service dept. Please tell her its the best visit I have had to your service department in a long time!! AND THANK YOU- thank you -- THANK YOU!!! (PS- I drive from Broomfield to Loveland, to service my vehicle and now I really dont mind the drive!!) Thanks again!!

Gerald Loader

Aug 29, 2015

Everyone was wonderful to work with. All our questions were answered and the process could not have gone smoother.

Ronald Ross

Aug 27, 2015

I brought my Ford Focus in for regular service, was helped immediately and back on the road within a reasonable time and at a reasonable price. Could not ask for anything more.

Gary Hennings

Aug 26, 2015

Service was great and we like the Jeep, however, in speaking with the previous owners, there were mirrors that were to also go with the sale of the Jeep. There were NOT given to us and as we have attempted to obtain them, we have had not satisfaction.

Jaysen Wagner

Aug 26, 2015

Overall it seemed the service and parts departments are either extremely inexperienced or uncaring. On services end there were four people behind the counter and only one was helping anyone while the other three appeared to just be relaxing. On the parts department side, while helpful the clerk seemed to lack any sort of product knowledge. I asked if there were any available upgrades for my focus (2014) and gave me some information on upgrade parts for the older zx3 focus which I have found are not transferable.

Larrymastre

Aug 25, 2015

Pat seery did a good job for us he was very knowledgable a good salesman took the time to show all the features of car

David Labrie

Aug 24, 2015

I didn't have an appointment but they got me in anyway, the service was excellent, very courteous people!

Greg Schram

Aug 21, 2015

Would have liked it if the dealership service department would schedule appointments for customers instead of on a first-come, first-serve basis (some of us just can't bring our vehicle in and wait in line all day to have the oil changed...), so scheduling an appointment for such things as well as other maintenance would be very beneficial (the customer's time is worth something, too!).

Steven Feller

Aug 20, 2015

I was recommended to your company by a friend and specifically Austin. Austin had Ronnie work with me. I found the experiences a pleasure. I received the information I needed to make an educated decision to buy my vehicle. I was a big move to switch from Longmont Ford after 10 years of service to your company but I feel I will be in good hands.

Joshua Chang

Aug 20, 2015

I first contacted the dealership through cars.com. It was Chris that called me back and in short started talking about the trucks (F150) that they had and what I wanted. The back and forth was easy and he never forced anything, but always did more to make the sale when I was about to close with another dealership. So it was a very good first time car buying experience.So finally about after a week or so I committed and flew out to Colorado, I am from Arizona. I can't say enough how easy and delightful the overall experience was. I had my dog with me and they had a very nice gentleman, Richard, pick me up at the airport and drive me back. Had a good conversation and was always polite. He even gave me a Colorado map for my trip back to Arizona. Above and beyond his job description!Everyone was polite and sprightly at the dealership. Signing papers with the finance man was a lot simpler than I had in mind and made it that much better. I don't usually put a lot of effort or any into reviews, but this dealership was just phenomenal. Thank you. 10/10 would buy from them again.

Amanda Johnson

Aug 18, 2015

Great service as always!! I couldn't be happier! Everything is always done perfect and fast!

David Jacoby

Aug 18, 2015

Good experience, the service advisor and mechanic were great! Thanks

Gerald Stonecipher

Aug 18, 2015

Service was first class as always. In and out in about 30 minutes.

Richard Stevens

Aug 16, 2015

After oil change service, vehicle wasn't washed as in previous visits. Upon inquiring if washing policy has changed, vehicle was returned to service for washing. While waiting for vehicle, Harry stepped in and took care of me as always. Finest businessman in town.

James Mason

Aug 14, 2015

The staff in the service department are great, friendly, and very helpful.

Shawn Jackson

Aug 13, 2015

We purchased a 2013 Jeep Wrangler at the Loveland Colorado store. Our sales associate Phil was very helpful and knowledgeable in every way. Ryan Fish took care of our financing and got us the best deal possible for that we are thankful. We will definitely rate them as the best customer service we have ever encountered and we will definitely send our family their way! They even filled our tank with fuel and the vehicle was spotless inside and out!

Josefina Robeson

Aug 13, 2015

The repair on my Lincoln was great. Service is wonderful and very helpful and explain every thing that was needed to be worked on.

Sharon Pearson

Aug 13, 2015

Chris made my son Drakes first dealer buying experience an amazing one! He made sure to get the answers we needed and tolerated our off the wall excitement!!!! My son at 18 bought the dream truck he wanted, it was a perfect experience.? thanks

Joy Stewart

Aug 11, 2015

The Service Staff is exceptionally professional and kind. They do their best to make your visit quick. My sales person, Melissa Garland, offered me water and always was checking on me during my wait while my car was being serviced.

Ralph Nickerson

Aug 11, 2015

Phil and Fish were the best. I will be back for future business. Car buying can be a little stressful, but at Loveland Ford it was very pleasant. Love the car!

Anthony Stimac

Aug 10, 2015

Take care of Chris Misner, as I am truthfully irritated by most salesmen. Chris is one of only a handful that could have convinced me to but new. His knowledge and his ability to communicate this knowledge won me over....

Lois Baty

Aug 10, 2015

I purchased a 2015 Ford Escape SE 4WD, love it, Mike and Ronnie were very helpful and answered all questions to my satisfaction. Would recommend these two and this dealership to everyone.

Brian Batts

Aug 9, 2015

Brian was my Consultant and he lived up to the challenge. I took a couple days to even come down to the lot, and when I arrived he provided options and listened to what I was saying. At the last minute, I changed my mind on which truck and he worked fast to get us going in the new direction when I was certain. Truck was clean when I got it and the finance team wrapped everything up quickly.

Fran Upczak

Aug 8, 2015

2012 Nissan AltimaVery helpful sales staffVery cooperative and creative financial assistance.Respectful and efficient service all around. Perhaps the best auto buying experience I have ever had.

Christine Stahl

Aug 8, 2015

2008 Ford Explorer Sport Trac Truck. Had my truck serviced 7/27-30. You fixed the original problem and found another one and fixed that also. Dropped the truck off on Monday morning, was shuttled to work and pick up by Jim (so professional and friendly) on Monday. Got my rental car and had my truck back by Thursday. Christi Dymond was my advisor. She was super to work with and very customer service oriented. Always returned our phone calls, answered our questions and returned phone calls promptly. This was all covered under my warranty. Thanks!!! customer # 86671 invoice # FOCS346131

Sunshine Jackson

Aug 7, 2015

Thank you Brian and Chris for all your help ?I LOVE MY 2015 FORD FOCUS

Terrence Newton

Aug 7, 2015

I am real happy with my used Ford F150 truck. I am however disappointed that I do not have a jack or a way to get my spare tire down off the truck. Other than that I had a great experience at your dealership.

Tom

Aug 7, 2015

No pressure and very knowledgeable. We highly enjoyed and recommend working with Phil Smith.

Nicole Ehrhart

Aug 5, 2015

Jason, our sales person, went above and beyond to make our experience positive. He did an excellent job and we want to commend him for outstanding customer service

Gregory Omalia

Aug 4, 2015

I did this review once before but emails keep coming so maybe you didn't get it? I bought a Ford F 150 from Steve Allen. Everything was excellent.

Harry Landry Jr

Aug 3, 2015

We arranged for our purchase over the phone and via email prior to driving an hour and a half. The deal went down exactly as represented. We are very pleased with our experience.

Jordan King

Aug 3, 2015

2016 Ford Fusion. Very great services! Everyone was really nice. Travis Graves really seemed to care that everything workout for me and I was treated well.

Sandy Fiscus

Jul 31, 2015

It was fast and friendly. The facilities were nice. Bottled water would have been nice as it was a warm day.

Dennis Cuff

Jul 31, 2015

Your staff were exceptionally helpful. We had three test drives in one visit and I was having so much fun I forgot we hadn't eaten dinner, until my wife reminded me. We decided to buy a 2015 Lincoln MKZ Hybrid after trying the Ford Fusion Hybrid and a non-hybrid MKZ. And please tell Melissa she made us feel very much at home, like family. She was clearly paying attention to our needs and wishes and we left with just what we wanted.

Ryan Scammahorn

Jul 28, 2015

Both Pat and Chris are wonderful salesmen. Very personable and committed to giving consumers the best possible service. Neither of them hesitated to show us all of the features of the vehicles we purchased. We loved them so much we came back and purchased a second vehicle.

Loveland

Jul 27, 2015

Salesperson stayed calm and pleasant throughout. Pricing was high and stayed too high for this used vehicle, BUT because is was a used vehicle finding the same thing would be hard. Salesperson needed to point out the upgrades (they didn't know if it had heated seats).Absolutely hate the process involved. Takes way to long and you always feel that you're being taken advantage of.

William Ball

Jul 27, 2015

I purchased a 2015 F150 pickup. It was a pleasure doing business with a fun, professional and knowledgeable group of people. They were helpful, supporting and accommodating. The price was not bad either! Very helpful.Wayne

David Ruff

Jul 26, 2015

Purchased a 2015 Edge - Our total experience with your dealership was awesome.

skathylee

Jul 16, 2015

Had a great experience..Choose Patrick, very nice guy.found just the right car for me. Very patient & friendly..I'm extremely happy with my purchase.

Dennis Tussey

Jun 24, 2015

Oil change and wash completed on my 2014 Fusion in 1 hour 20 minutesin the same amount of time that I was told by the staff.

Valued Customer Triple L Contracting & Excavating

Jun 21, 2015

Very satisfied, worked hard to get us the deal that we wanted.

Michele Wright

Jun 17, 2015

Jason Dolliver was great! I would always recommend him & Loveland Ford.

Shawn Eggleston

Jun 17, 2015

Purchased a 2015 F 150 with Greg's help. He was great and made sure I was satisfied.Thanks

John Martin

Jun 16, 2015

2014 Escape Service was done in an appropriate time frame.

Keith Dever

Jun 16, 2015

fast than expected and cheaper than quoted - oil change

Lindsey Wagg

Jun 16, 2015

I bought a 2012 Jeep Wrangler, and the service I received was beyond excellent. The staff has made it very easy for me to get started with buying my first car, and making sure everything was convenient for me. The only complaint I would have is that my bumper was dented when I purchased it, along with a broken windshield. They sent people to fix my windshield, but not the bumper.

Harold Huffaker, Ron Grob Company

Jun 16, 2015

They performed an oil change and tire rotation on my 2010 Explorer Eddie Bauer. As usual, they did a great job!

Abbie Johnson

Jun 16, 2015

Thanks Loveland ford. You picked up my car and dropped it off. Thanks a bunch.

asmokyff

Jun 16, 2015

Greg and staff made this purchase easy and fast! They provided a price that was very competitive upfront so little negotiation was needed.Thanks Greg

Jack Hamilton

Jun 13, 2015

I helped my daughter purchase her first brand new car. Jason Dolliver, my sales consultant, made the transaction very smooth and took the time to explain all the features of the vehicle to my daughter when we picked up the car. My daughter absolutely loves her Ford Fiesta and will probably be a Ford driver for life.

Lester Cherry

Jun 13, 2015

Always pleasant experience when I bring the Equinox in for service.

Kim

Jun 13, 2015

I have been happy with the service, but the car I bought there has had some problems. It is a 2013 For Fushion Hybrid. The touch screen for the radio, heater and AC keeps going out. The first time it went out it was -5 degrees outside and I was 30 miles from home. The second time it went out I again needed heat in my car and had to drive around freezing. Your repair shop fixed the problem both times, but I will probably end up selling it because I can't take the risk of it going out again.

Mary Hammer

Jun 13, 2015

Jason at Loveland Ford was GREAT! My car was totaled in an accident that wasn't my fault, and I knew my credit wasn't as good as it used to be; I had no down payment or trade in, but I needed a replacement vehicle ASAP. I was so worried about finding and financing a vehicle that would meet my needs, but Jason arranged to have an SUV from a sister dealership that I was interested in delivered to the Loveland site, contacted me to set up a test drive (I loved it), and the finance team got me an even better rate and better terms on my auto loan than I had on my old car! Very happy with my purchase and the service I received at Loveland Ford :)

Mark Anderson

Jun 11, 2015

No appointment was convenient, I walked over to Jax and Home Depot to pass the time which was a reasonable 1 1/2 hours

Benjamin Cordsen

Jun 11, 2015

I always get in right away and the time estimated is almost always shorter than quoted. It makes it a pleasure to bring my Fusion in for servicing. THANK YOU!

Mark Ellsworth

Jun 11, 2015

Professional and courteous service for routine care.

Anthony Caneda

Jun 9, 2015

everyone there was very helpful and friendly. And I would highly recommend them to my friends and family

Lisa Bowman

Jun 9, 2015

Loved working with Bryan and Greg, they made my buying experience stress free and quick. Will definately recomend them ! Loving my 2010 Jeep .

Jeffrey Johnson

Jun 9, 2015

I had a great experience told Mike what color and options I wanted and the found a car and had it in the next day. I've had the car for two weeks and couldn't be happier with my choice thanks again

Case Devries

Jun 8, 2015

Great timely service, walked in without an appointment and they got me out in less than an hour and washed my truck

Brian

Jun 7, 2015

Jason was great to work with. Our 4 year old daughter was with us and he went out of his way to keep her happy and entertained through the buying process.

Ronald Hojnacki

Jun 6, 2015

I have purchased two vehicles from Loveland Ford and I am very pleases with the sales process. I have bought both vehicles exclusively to Loveland Ford for all service work, oil changes and replacement tires. I am very pleased with all aspects. My only wish is that the customer waiting area be a little more accommodating.

Pat Little

Jun 5, 2015

I drove down to Loveland from Estes Park, Colo. to have routine service performed...oil/filter/air filter change and tire rotation. The service department promptly got to work on the vehicle and had the work done within the time estimate they provided me. I was very satisfied with the service I received at Loveland Ford.

Jerry Eldred

Jun 5, 2015

Came in for an oil change, didn't have to wait long and they washed my car!

Jesse Pressler

Jun 5, 2015

Staff was very helpful and polite answered all my questions and worked hard to get us what we wanted

LisaB.

Jun 4, 2015

Loved buying my jeep at this dealership! I enjoyed the whole experience , from test drive to getting in and out with my jeep on a Sat. In about 2 hrs. Fast, friendly , no pressure sales. I'll be a return customer for sure! Thanks Bryan Slaymaker and Greg Konrady

Jesus Tapia Sanchez

Jun 1, 2015

VERY GOOD SERVICE, LIKE ALWAYS, FRIENDLY AND POLITE EMPLOYEES

Kenneth Marshall

Jun 1, 2015

Christi Dymond is a great service advisor and she is the reason I use your service dept.

Kimberly Price

Jun 1, 2015

The staff was friendly and easy to work with. Repairs were done on time.

Renee Richter

Jun 1, 2015

Fast and Friendly service. I made an appointment via the phone, they were ready for me. The waiting area was clean and comfortable.

Ivy Rhoades

May 31, 2015

We wanted to trade in our corolla for an expedition. On the first day of looking we found the expedition we wanted and you guys worked it out in less the 2 hours, in and out the door. Thanks for everything

Ronald Stilwell

May 31, 2015

I wish I could have kept the monthly payment low, and wish I would have received more credit for my trade-in, and I wish some of the over and above sea transferred to this vehicles, ie....Gap insurance, service plan, eat.....

Tamara Thompson

May 29, 2015

We purchased a 2015 Expedition everyone was very helpful, Patrick Seery went above & beyond to help us in our finial decision. Jason was very helpful also, we bought a truck from him last year. Our son just purchased a car from you guys in the past couple months on our recommendation. Thanks

Expeditiongrandma

May 28, 2015

Both Patrick & Jason are very helpful in finding just what you are looking for.... They went out of their way to make sure they found just what we wanted. Thank-you guys !!! We would recommend them to all our family & friends !!!!!

Jimmy Day

May 27, 2015

Bob Jones was great to work with. I will always recommend him!

Christine Petri

May 26, 2015

Jason Dolliver was very knowledgeable yet never pushy or overbearing. He had a quiet confidence in his knowledge about the truck he sold us. He was great. Very smooth experience overall.

Armando Trujillo

May 26, 2015

I had an awesome experience with Loveland Ford. The woman I worked with, Melissa Garland, was so amazing she made the entire process of buying a new vehicle quick and painless!!! Overall, I was very impressed with the service I was given. Definitely will come back to Loveland Ford again in the future to buy vehicles and of course recommend friends! Thanks!!!

John Fredrickson

May 25, 2015

In and out for 5000 mile service in less than an hour!

Amber Boeve

May 25, 2015

Went in for an oil change on my Ford focus, very fast and efficient service and was stopped by the gentleman who sold me my focus back in October, he remembered me from that long ago! Felt very appreciated and had fantastic service! Thank you Loveland Ford!

Fidel Medina

May 25, 2015

You were the first dealership we visited & we liked the sales person & we bought is used car the same day.

Judy Box

May 24, 2015

The staff were veryfriendly and helpful. I would buy again from them.

Cheri Houser

May 20, 2015

My service writer, Will, was most helpful. He got my car in quickly. My mechanic, Steve H was good & thorough. The go to guy, Rick, was very friendly & kept me informed. I had a comfortable place to sit & read while waiting and was offered a great cup of coffee.

Happy in FoCo

May 20, 2015

Well, we stopped by Loveland Ford to look at the 2015 Escape. We had driven a Titanium version as a rental car and loved the vehicle and all of the room and features it offered. We met with Mike Siebenmorgen, and weren't quite sure what to think, as we have a general aversion to pushy salespeople. Mike turned out to be extremely patient, and took the time to find out what out family's needs were and suggested the Explorer XLT. Test drove and loved the vehicle as well. In the end, we had some credit challenges which made buying the Explorer not a possibility. Instead of giving up or sticking us in a loan that we would not be comfortable with, he kept at it, trying to find a vehicle that would still suit our needs. Although we loved the Escape Titanium, the payments were simply going to be too high, with the interest rate we were looking at, and with some negative equity on out existing vehicle (which was simply too small for us). So, still not giving up, Mike persisted and with the help of Dean in the Finance office, they were able to get us approved for a brand new 2015 Escape SE 2.0L AWD. I have never purchased from any dealer that was so willing to discount their sales price so deeply, find every possible rebate and incentive to make a deal work so that WE, as consumers, would be pleased with. We are simply used to the high pressure deals and potentially high payments just to make more profit. I truly believe that the staff at Loveland Ford really do care about the customer and want their customers to be happy with the vehicle they bought, as well as the terms of the entire deal. I will definitely recommend Loveland Ford and Mike to anyone looking for a Ford. The overall experience was great and will definitely buy from Mike in the future!

Donald Gillespie

May 20, 2015

Service was great and timely. I would just add that a system of alerting the customer waiting for the vehicle at the dealership when the vehicle maintenance is completed would be beneficial.

Billy Robison

May 19, 2015

The service was great and completed in under and hour. Staff are always courteous and helpful.

Paul Henriet

May 19, 2015

The staff was very helpful and knowledgeable. The process was quick and easy. I will definitely recommend friends and relatives to Loveland Ford.

Roger Allsop

May 18, 2015

The purchase of my new F150 was very efficient and very timely. Though meeting Pat Seary was almost accidental he was very professional and helpful. Really enjoyed the experience.

Charles Mayhew

May 17, 2015

The staff was friendly and helpful, but the wait to get into the finance department was about 3 hours. Not really the dealerships fault as they were very busy that day.

Stewart Farris

May 15, 2015

I have purchased 9 new vehicles within the past 15 years and this was by far the best buying experience I have ever had. Our salesman Chris was fantastic!

Matthew Landwehr

May 15, 2015

Always fast and friendly service from Loveland Ford!

Oil less ???

May 15, 2015

We bought a low mileage GMC Envoy which included a service plan which we followed. So last week when my girlfriend was driving to work the engine lost oil pressure? Turns out it was five qrts low? The motor didn't leak, or smoke so where did the oil go??? My theory is that when it was serviced they did not put the proper amount back into it, in theory. My bad for not double checking before the level before leaving the dealership, won't happen again nor will I do business with this dealership again!!!!!!

Charles Teich

May 14, 2015

I dealt with obviously two of your best sales people Mike and Ronny. They worked hard to get me the best deal I could since I was trading in a car of my own. After making the deal they explained everything so thorough including questions I had concerning the working of the new lincoln town car which was loaded with options. Honesty and integrity is so important to me hopefully you realize you have two of the best. Charles Teich

Kathleen Rudd

May 13, 2015

I purchased a 2011 Ford Fusion. My salesman was Ronnie. The sale was easy and didn't take long.I like the car. I have called and left a message for the salesman that sold me the car inquiring about a second set of keys and an owners manual that seem to be missing. I have had no call back. The finance person was fantastic.I purchased the car a week ago. I do feel that as soon as the sale was final, I was not thought of again.I still would like to hear from someone about the owners manual and the keys.

Edward Rennells

May 13, 2015

We are happy that we purchased our latest vehicle from Loveland Ford and we have it serviced here. It is a welcoming environment, you are treated with respect and helped with any questions or concerns.

Jodi Lanzi

May 13, 2015

The buying process was easy and the service department has made getting the service done on my car easy, too.

Lori Wayne

May 13, 2015

My sales person, Melissa, was really great. She was very informative and helpful without being pushy and she has been great on follow up.

Garry Merritt

May 13, 2015

I enjoyed the no-hassle experience. Everything was up front and explained clearly.

Roger Harris

May 13, 2015

I purchased a 2015 F150, the staff was amazing, super friendly and helpful. Was the definition of a no hassle experience !

Harry Hunter

May 13, 2015

2015 F150 King RanchEvery thing went very well and we enjoyed the experience.

Richard Fennig

May 13, 2015

The young man who served me at the service counter was most helpful. He went out to my car with me and helped answer a question I had about the audio input on my 2014 Escape.

James Mcclelland

May 13, 2015

from sales to finance it was a great experience would buy again

William Snyder

May 13, 2015

STILL waiting for a reimbursement check for expense incurred from poor service last Nov. (Coolant cap left off during service in Loveland; no heat during trip to CA; we paid for coolant and $140 service charge in CA.) Supposed to be reimbursed by Loveland dealership for that CA service.

Ronald Horn

May 13, 2015

Loveland ford did a awesome job on my oil change and did it quickly. And William Morton the wash guy did a great job washing it after the service!!!

Victoria Heitert

May 13, 2015

I purchased a 2011 ford fusion sold to me by Ryan Middlelton. He was great extremely helpful. I would recommend this company to everyone even my family. I love this dealership. Wont shop anywhere else.

Brian Nygard

May 13, 2015

The experience was good! The even took time to wash the car after my oil change even though it was raining.

Mark Mazur

May 13, 2015

The service department was busy but able to work my vehicle in on last minute notice to fix my sun roof.

Chad Reznicek

May 13, 2015

My salesperson listened and helped me to get the vehicle I wanted for a price I could live with, she did not try to talk me into a more expensive vehicle. I felt supported and not pressured. Best car buying experience I have had

Robert Snyder

May 13, 2015

Our expereince at Loveland Ford was great. I was really dreading shopping for a new car and was referred to Loveland Ford. They made it effortless and did everything they said they would plus more. A salesperson, Melissa was the best. She even made it a great experience for my 10 year old son who had to come along. We couldn't be happier with our Ford Fusion.

Debra Shepard

May 13, 2015

Purchased a 2012 Ford Explorer last summer. Routine service is always prompt and a pleasant experience. Have sent two friends to Loveland Ford to which both purchased vehicles.

Ann Houser

May 13, 2015

Service is always great. Every time I take my car in its fixed right the first time

Anthony

May 13, 2015

Absolutely the best people I've ever worked with to buy a car. There was no pressure put on me to buy. Everyone was exceptionally friendly. When it came down to buying my car they fought for me and did everything they could to get me the best deal. Every dealership I visited before here had tried to pull some funny business or try to talk me into things that didn't make sense. From the get go everything was very clear and all out on the table. Great dealership and great employees. I will definitely recommend them. And for sure will return for my next purchase.

Patrick Sloter

May 13, 2015

You guys quickly diagnosed the problem with the brakes and took care of it right a way! Excellent.Many Thanks!

henrietp

May 13, 2015

They were informative and extremely knowledgeable on all the vehicles I looked at. The entire staff was very friendly. They were quick to get my paperwork completed and we were out the door with a new vehicle faster then any vehicle I have purchased.

Lee

May 5, 2015

The sales team at Loveland Ford was very responsive to my needs and was very helpful with finding me the exact new pickup I was looking for at a very competitive price. The guys were courteous and really good listeners. Communications via phone, text, and email were prompt, clear, and concise. I'll come back to Loveland Ford the next time I'm buying a new pickup.

Dave

Apr 3, 2015

I would like to thank Bob for his straightforwardness, it means a lot to me. It's not very often that you get a salesman that tells it like it is, Thank You Bob

EricB

Mar 30, 2015

I cant believe what I just experienced at Loveland Ford. I and my fiance were placed in a position to needing a new vehicle, not by our choice (we will leave that story to be told by the lawyers). We were near desperate to find a replacement vehicle. I spoke with Harry (GM); Ronnie and he worked with us to not only calm the situation, but put us into a vehicle for an outstandingly fair price and quality without the sales drama nor bickering. This is now the third vehicle purchased from them in just over a year and its not a fluke! This dealership has turned around (from previous owners) and frankly has become the premier dealership in northern Colorado, and probably ALL of Colorado. The customer service, care and honesty that I experienced here is unheard of in the auto sales industry. I cant thank Harry and Ronnie enough for making this tough period livable. So, if youre looking for a vehicle, even thinking of getting one, stop in and speak with Ronnie. And you can also look for Harry, even though he is the GM of the dealership, you wouldnt know, he is willing, available, honest and ready to help. There is a new atmosphere at this dealership, one that is customer centric, honest and fair. I am still in amazement at the transition of this dealership and with the type of people they have working here. It is clear that this is a top down change in the way that they do business.They now have a life-long loyal customer and anyone who knows me knows this is no small peak to reach.

John Mallon

Mar 28, 2015

2013 duramax. Pat Seery was good help and personable

Ralph Immeke

Mar 25, 2015

They were very curtious and helpful. I did not have to wait to long. Thank you

Kenneth Wickwar

Mar 24, 2015

The Salesman (Aaron) and sales manager were very helpful. Ford had a delay on the mustang and did not communicate very well as to the status. All ended well and the car was delivered. I am enjoying the car and was very pleased with my salesman Aaron. Thanks.

Bryan Mclees

Mar 24, 2015

Loveland Ford's staff is helpful and pleasant every time we come in for service. We purchased a used MKX in beautiful condition and they help keep it that way. They came out of the garage to explain what they are doing and why.

Hans Jespersen

Mar 24, 2015

We got excellent sales service from Melissa, not the usual light to heavy pressure that are so common in the US car sales industry. Can only give her the highest rating

Mark Krier

Mar 23, 2015

My name is Mark and I recently got a 2014 F-150 STX crew cab from Loveland Ford. My salesman and the staff were great, they made my buying experience comfortable and as easy as possible. I had no intentions of purchasing a vehicle thinking I could not afford it, they did everything possible to get my payment to where I could afford and move up to nicer newer vehicle and my payment only changed by a small amount and still within my budget. They knew I could not do more than my current payment and never pressured me to do so. I will return to them for future purchases.

Terry Kroenung

Mar 23, 2015

2015 Escape S. Everyone was helpful, courteous, and informative. They diagnosed a problem with the O2 sensor and ordered it repaired the next day (took 30 minutes). Still have to get the dash lights to dim at night (VERY bright).

Jon

Mar 19, 2015

I live near San Jose in California and just bought a 2015 Ford F-250 Platinum from Loveland Ford. Unbelievable experience in every respect. Found the truck I wanted and had the deal wrapped up within just a few hours. Responsiveness, respectfulness and price all exemplary. I dealt with Greg Konrady....what a really great guy. Thank you.....

Doug Dennison

Mar 18, 2015

No issues with service. Was completed fairly promptly and the work promised was performed.

Curtis Hart

Mar 18, 2015

I do wish my vehicle was detailed a little better. I will ask when I bring it in for a oil change.

Rachel Bruin

Mar 18, 2015

We purchased a certified preowned ford f150. All of the staff was great, they listened and were able to give us exactly what we wanted.

Garry Chadwick

Mar 17, 2015

I find time is very important and I don't have much to waste. I like doing business in a reasonable amount of time and not leaving feeling like I want that time back. I found the time needed to make this transaction very reasonable and it flowed well with very little sit and wait time. Thanks very much for valuing my time and keeping the deal moving. My salesman showed me items that were important to me on the new truck and did not push showing items that I already new how to operate from my prior Ford trucks.

Robert Kleinhans

Mar 17, 2015

Chris did an excellent job helping us find just the right car. Thanks. Robert&cyndi

Cara Riggle

Mar 16, 2015

Purchased a 2015 F350 SuperDuty from Brian/Jason. Staff was excellent and made the experience fantastic for my wife and I. Would certainly purchase thru these guys again!

Robert Eatman

Mar 16, 2015

The salesperson, Melissa, was outstanding! Good followup and seemed genuinely interested in helping me find the right car for my grandson. Got a good deal on the car, but could have been better based on the high mileage on the car.

William Woodward

Mar 13, 2015

I worked with Chris Milner and he was Great. He had a wonderful personality and knew the Truck very well. I felt he really went out of his way for me and I appreciate that kind of service!Thanks Chris!

Kenneth Hass

Mar 12, 2015

Jeep Cherokee was purchased. A very nice and clean used 2002 vehicle. In fact some of my friends thought it to be a 2013.The Loveland Ford salesman Brian Slaymaker done a great job as did the staff. We tell everyone where to get good service. Thank You Ken and Jo Hass

Kenneth Marshall

Mar 10, 2015

Christi Dymond was professional & helpful. As long as she is in the service area, I'll return to Loveland Ford.

Bradley Jenkins

Mar 10, 2015

We have bought are vehicles at this dealership in the past, Chris sold us our last truck last year and we just purchased a 2015 from Chris this month. I would keep coming back to him if we needed another truck and I've given his name to several people that are looking for a vehicle. Chris is very helpful anytime we need something or just have questions.

Susan Magnuson

Mar 9, 2015

I needed my car to be serviced. I walked into the service department and was greeted with a smile. The gentleman behind the counter let me know he would be with me shortly. I was at the dealership for less than an hour and the car was returned freshly washed. My only concern was another client in the waiting room had brought her dog with her. The dog was very well behaved, but I am allergic to dog dander.

Stacey & Ryan

Mar 4, 2015

We purchased a 2014 Flex and had a great experience. We worked with Jason Dolliver, Ronnie Horn & Travis Graves. Jason was very knowledgeable about the vehicle but more importantly, he really respected our process and buying style for making such an important purchase. He was encouraging & helpful without being pushy. Ronnie gave us a terrific run through on all the car's features (of which there are many) and Travis made filling out the paperwork fast and easy. Everyone we worked with was competent and enthusiastic and made our experience very comfortable and fun!

Carl Fisher

Mar 4, 2015

Repair went well. Within expected cost and was performed in a timely manner.

Brenda Thomas

Mar 4, 2015

very efficient process and happy with customer service levels of all involved in the transaction.

Gabriel Torres

Mar 4, 2015

I walked in and spoke with bryan slaymaker told him what i wanted and within a few hours i was driving away in my new truck!

Craig Canzoneri

Mar 3, 2015

Really liked the fast service and the willingness of their finance to work with me. Good dealership. However, the Ford service center there needs new management. The whole reason I traded my Ford focus in was the terrible treatment for the transmission recall on the 2013. A never ending pitch of excuses and no loner car. Told my 3rd visit would take weeks...without a car I was paying for.

Richard Fennig

Mar 3, 2015

Our salesman, Ronnie, was very helpful and acommodating. We had an excellent experience.

Eric

Mar 3, 2015

Bryan was great to work with and at no time did I ever feel pressured. He took my answers for what they were meant as and allowed me to take my time in making a decision. Great job!Thanks,Eric Tallman

Wanda Cooper

Mar 3, 2015

We had a great experience! In about 2 hours I traded in a car, and bought a different one ..the trade in was fair, the price on the new one was good so I said lets do it! Sales people and finance team were great......Thanks so much for my Ford Focus that I am really enjoying!You guys rock!

Richard Bills

Mar 3, 2015

It was as easy a car deal as I have ever done! The sales staff was easy to work with and the deal was just what they said it would be, and I was in and out in no time. They are 10 in my book, as is the F150 Platinum that I am now driving.Thank you

Deborah Race

Mar 3, 2015

Bryan and Craig were awesome! I only moved to Loveland a few months ago from Texas. I told them that the C-Max I was driving was perfect for Texas driving but that I was concerned about Colorado wintersI knew that was not in great position for trade to AWD or 4WD and was restricted to a certain amount for monthly payment. They were very helpful in showing me how it was possible to achieve that aim. I now have an Escape and able to get around easier in poor road conditions! Thanks to my sales team for helping me be less homebound during this spell of bad weatherDeb Race

Daniel Thompson

Mar 3, 2015

We purchased a new Ford Escape this was by far the best car buying experience I have ever had.

Bryan Caudill

Mar 3, 2015

Service on F-150 done well and timely. Took the time to check and found the work was covered under warranty. Thank you.

Gary Higgins

Mar 3, 2015

This is my 2nd vehicle with Loveland Ford. Each has been a super pleasant experience. They are fair, no surprises and very professional. Ron Horn has sold me both and he is wonderful to deal with. Travis in finance was also super. Love these guys!!

Karina Chavez-hernandez

Mar 2, 2015

I was well taken care of and got a quick response. Felt the interest in my business with no buts or no for the 1st answer. Definitely will recommend to others. I can say i am fully satisfied with my new car.

Scott Bray

Feb 27, 2015

Working with Aaron and Pat was a pleasure because there was absolutely no pressure. They would call on occasion just to touch base. Pat was fun to work with and I felt completely at ease with him!

Hanna Barr

Feb 27, 2015

The staff was amazing!! From start to finish Jason was the best!! I am now leasing the exact car I wanted the ford edge with all the bells and whistles I wanted. They all went above and beyond for me!!

Valued Customer Moffat Paint & Glass

Feb 27, 2015

The process was easy and fast. In and out in less than an hour. Mike S did a great job.

PaulT

Feb 27, 2015

As above, had a good experience with the purchase process. I do recommend Loveland Ford-Lincoln as a place to buy a car. On the other hand, the service department is lacking the key ingredient: SERVICE!The wheels on my 2015 Lincoln MKC were somehow damaged in transit. The dealership was very cooperative & arrangements were made for new replacement wheels - all great. The wheels were supposed to arrive in about a week. I waited ten days & called. Turns out the dealership had only received three of the wheels. The fourth wheel was reordered. I waited & followed up again. Lo & behold, the wheel had just arrived! I made an appt with Service for the installation for 9:00 AM today. Keep in mind, the old wheels were to be removed, tires dismounted & remounted on new wheels, balanced & reinstalled on the car. This should've taken no more than one hour. At Loveland Ford-Lincoln it took over three hours. No one apologized. I had to follow up on the progress twice & received conflicting updates. The reason it took so long? They were being extra, extra careful so as not to scratch the new wheels. C'mon people! Putting tires on wheels without scratching the wheels should be pretty basic! What do the wheels look like when you don't take three hours to mount tires on them?? I will never go back to this dealership for service.

Pete Alban

Feb 26, 2015

There has been an obvious turnover of staff since Harry took the reins. A significant improvement in the customer interface in Service, under Tim. And sales under Harry. Loveland Ford / appears well postured to regain the title as the prestige auto-dealer in this area.

John Laitinen Jr

Feb 26, 2015

Kristy took good care of me!!and timely! However, when I first got there another service writer waited on me and I asked since they would doing computer stuff, could they check to see if the truck hook up for the garage door opener was active, because I had spent an hour the day before trying to get connected to my new door opener and saw no flashing lights on the truck buttons as stated in the owners manual. His reply was ,"oh it takes at least 5 trys before it works" and that's was the end!!

James Bailey

Feb 26, 2015

second car we have bought from them in 2 years great experience.

Timothy Bunger

Feb 25, 2015

This is my first vehicle with Loveland Ford and it is a different experience than what I had with 5-Star Ford in North Richland Hills, Texas. Loveland has no covered or drive-in drop-off areas which are really nice during the winter and the Service Managers do not come to the car to get your information. In addition, while all employees have been nice, I have found that there can be six employees behind the counter and no one acknowledges my presence for some time. I did appreciate the fact that the technician called me to confirm a "unique" issue that I reported on my vehicle when I dropped it off and even offered to go for a drive with me so I could better show him the issue. Overall I am pleased with the service, but there could be more attention provided to making the customer feel truly valued when they walk in.

George Box

Feb 25, 2015

I leased the Escape in July, but while I was there this month there was an oil leak discovered. I took the vehicle to Loveland Ford to get it fixed under warranty, they had it fixed next day. The best service I have ever received at a dealership.

Jennifer Gamez

Feb 25, 2015

I couldn't have asked for a better experience. After being ignored by a local Ford competitor, Aaron Stein was incredible to work with. He was attentive without being pushy, kind and non salesman like. He listened and problem solved and I drove away in the 2015 Ford Explorer Sport I desired. I am a Realtor in the community who talks with ALOT of people and am often asked for my suggestions for various businesses. Loveland Ford will absolutely receive a raving endorsement from me.

Roger Lenhart

Feb 25, 2015

Roger took MY car in for service. He asked how the 4-wheel drive worked for me, ordered new floor mats for the winter. My understanding is that Jason helped answer his question. There was one more question, but I do not remember what it was. It was answered also. My mats were delivered too. Thank you for the car wash, for the service, and the excellent customer service. You guys rock!!! By the way, I do love my Explorer...

Vance Stenson

Feb 25, 2015

salesman was knowledgeable about stock and specific vehicle. process was easy and organized

Megan Baldwin

Feb 24, 2015

I bought a 2013 ford escape. The service I received in helping me pick a vehicle was excellent! The only complaint I have is that I bought this vehicle almost 3 weeks ago and have yet to hear about a promised second key. Other than that issue I had a great experience!

Warren Anderson

Feb 24, 2015

Purchased 2015, F250--The salesman was extremely helpful and thorough(Jason) I ordered the truck and Jason kept me informed of progress.

Stephanie Thorell

Feb 24, 2015

Your company was so helpful and willing to help me out with getting my own car it ment a lot to me. I purchased a 2007 Saturn aura. The service was fast and outstanding. Thank you guys so much.

Linda Hult

Feb 24, 2015

Purchased a 2015 Ford Escape. Sales staff was extremely helpful and knowledgeable.

Renee Richter

Feb 21, 2015

2014 Ford Excape purchased at Loveland Ford was a good experience. I am recently divorced and so this is the second big purchase I have made on my own, the first being a house. I was unsure at first in the process that I shouldn't do it. It was probably more of a want than a need. I had brought in my 2010 Ford Fusion for it's 75,000 mile check up. I started to think about the miles on the car and how after a certain amount of time, things start going wrong with it. I didn't want it to start costing me although, at the time, things were good.After talking with one of the salesmen, Andy Sawinski, he was very helpful and courteous and made me more comfortable the longer we talked. I feel good about the purchase now.

Barbara Titmus

Feb 21, 2015

I think Loveland Ford is amazing! They have gone above and beyond both times that we have been there! I would recommend them to anyone. Go talk to Johnny and his Pops! Greatest guys you'll ever meet!! Who I will deal with for every car I purchase from here on!

Christopher Frost

Feb 20, 2015

We were pleased with the entire experience. Chris our salesperson did a fantastic job!!!

Brian Niess

Feb 20, 2015

We purchased an f150 lariat Jason did a great job he was honest and worked hard to get us a great deal! Thanks Jason

Karen Koehn

Feb 20, 2015

My car was serviced appropriately. Once I was able to get help, the staff was helpful and friendly. However, customer service would be GREATLY IMPROVED if a staff member would recognize a customer when they entered the door. Even a "Hi, I'll be right with you." would let the customer know that help will be forthcoming. When there are 7 staff people walking around the service department and not one even recognizes that a customer has entered the department, it leaves a bad feeling for the customer.

Jeffrey Donjon

Feb 20, 2015

I was very pleased with the service and you guys worked with me on a busy day to arange a ride from the deale r ship.

Randal Petrilli

Feb 19, 2015

Service was preformed a head of schedule. Clean and a fair price

Randy Foster

Feb 19, 2015

Brian S. Was very helpful!!I would of liked a little more privacy instead of every one starring.

Greg Todd

Feb 19, 2015

It was great! I will come back again when I need a vehicle.

Kerri Belsito

Feb 19, 2015

I purchased a 350 Superduty. Initially I was not quite ready to buy, nor was I sold on a new product. Salesman Jason Dolliver was quite knowledgable about the product and what he could not answer immediately, he researched and contacted me with an answer promptly. He did not hound me or use any other high power sales tactics but did call when he knew and extra rebate and incentive was available. This info made my new purchase a clear choice and the deal was done!

slapcrazz

Feb 18, 2015

I bought my King Ranch from Loveland Ford on the internet and I'm from North Carolina. Greg Konrady was my salesman and he did a superior job during my truck buying experience. Even though we communicated by telephone he managed my paperwork to the utmost... This was the first time that I bought a vehicle off the internet. I was somewhat optimistic in dealing with shady car dealerships that I didn't frequent. Turned out my internet experience was nothing less than sheer enjoyment. A BIG UP to Greg and the staff of Loveland Ford, Thanks, DB

Rusty Estes

Feb 18, 2015

I bought a 2014 F150. The service was helpful in getting the financial stuff done, and the payment we wanted.The staff was polite and helpful. Thanks for your help.

Mark Anderson

Feb 18, 2015

Able to drop off the car for same day service was convenient

Gary Lechman

Feb 18, 2015

Everything fell into perfect place with the deal on my Nissan Frontier. As I told Greg, the salesman, "this was the easiest purchase of a vehicle, I ever made".... Thanks, Gary

Elizabeth Markham

Feb 17, 2015

Had no issues with the appointment or the service representatives

Chester Wright

Feb 17, 2015

I had been looking for a truck a month or so. My salesman had me look at a 2008 GMC. He helped me get a pretty good deal, I thought anyway. I appreciate you working with the price of the truck. So far I am pleased with it.

Valued Customer Precision Industrial Applicators

Feb 17, 2015

2014 FORD F350 - WE HAVE PURCHASED AT LEAST 10 FORD TRUCKS FROM LOVELAND FORD OVER THE YEARS. ALWAYS GET VERY GOOD SERVICE. THIS WAS A RECALL ON THE 2014 FORD F350 - WAS PROMPTLY TAKEN CARE OF.

E. Haas

Feb 17, 2015

A fairly pain-free buying experience. The dealership was inviting, the salesman wasn't high pressure, and they gave us a fair, reasonable price.

Joseph Brown

Feb 17, 2015

MY TRUCK WAS REPAIRED PROPERLY AND IN A TIMLEY MANNER.

Valued Customer Goltz Asphalt Company

Feb 16, 2015

As always great service. Mike and Jason really go out of their way to make buying a car or truck very easy and affordable.

John Romero

Feb 16, 2015

Our experience was Awesome! The Salesman and finance manager were Awesome! We love our car! Thanks again!

Carol Garcia

Feb 16, 2015

It was fine just took a long time. They are very good at there job and very polite and caring

Donald Gillespie

Feb 16, 2015

Service was fast, friendly, competent, and very helpful!

Dennis Martin

Feb 15, 2015

We showed up just looking for a new truck.Your salesman took us to his office and showed us all the options of the F 150 that you had.I came back the next day and took the one they showed us for a test drive.I bought an F 150 XLT 4 door.Everyone there was great to work with.

Grieg Steiner

Feb 14, 2015

The service is always good and the staff are too. We appreciate the fact that our car is ready when promised - unlike some other dealerships we have dealt with in the past.ThanksG

Elizabeth Markham

Feb 13, 2015

I guess the only issue that I usually have is when the vehicle is done they fail to call me and call Bill instead. That leaves me "standing" without a vehicle for the day and then it's almost late in having someone pick me up ... usually always after 3:00 PM and that scares me a little bit as I've been left before and had to find a way to get my car. I would prefer to have a car given to me when mine goes into service so I'm not stranded at work and unable to get my errands done during the lunch hour.

mark smith

Feb 13, 2015

it took 2 weeks to get the we ordered.mine had a scrath by the gas door still does the only time I have there body man only works Wednesday.the the sales man was very helpful and nice.if they had more like him they would number 1.ther shop is poor my fuel went out with only 3200 miles on it took 3 days to get it back.i had to parts back on they left off.they didn't put all they gas back in.and when I whent in for service and they did put a couple of gallons of gas in the service writer at the counter acted I was a lyer.so after my free oil changes I wont be back.

Betty Pitts

Feb 13, 2015

The staff were efficient and friendly.My Ford Fusion SE is becoming a great asset.I drive far distances for my job and this car is wonderful.I have the "gold" coverage.I am very pleased with the care and concern Ford has for my car!

Abby Love

Feb 13, 2015

I purchase a 2015 Ford Fiesta and im very satisfied with my purchaspurchase. Chris Misner helped me out and went above and beyond my expectations. I was a little hesitant and nervous about this major purchase knowing my past credit situation wasnt the best but he made this happen for me and for that im truely greatful.I will definitely praise loveland ford as well as refer others to them. Thank you!!!

Richard Cayou

Feb 12, 2015

The staff was very helpfull. The work was done guickly and the complementary wash was appreciated.

mmusser711

Feb 12, 2015

Not good so far. Bought used f250 diesel with 140000 With warranty. Electrical issues out the gate service refused to touch it citing "well its a used vehicle" I belive stupidity and lack of ability to repair. So, I got volt meter and Diagnosed as much as I can. Still relay ticking and now truck fuel system isn't working and stranded me and I've only put 800 miles on it and owned it for less than 30 days. Its in shop now for diagnosis. I'll update..

Robert Kissel

Feb 11, 2015

Service was fast and friendly truck looks and runs great!

James Holmes

Feb 10, 2015

Great fast service. I was greeted promptly and had great service.

John Ratajczak

Feb 10, 2015

Need better coffee facilities in waiting area. Took a bit too long for an oil change 1:15.

Donald Stachowiak

Feb 10, 2015

2015 F-150. Service was top notch! Staff was exceptional!

Antoni Lopatowski

Feb 10, 2015

Always treated great, awesome staff, definitely would and have recommended Loveland Ford to my friends

Penn Dant

Feb 10, 2015

Much better than your northern competitor. Sales personnel were not pushy and were very accommodating.

Sherry Walters

Feb 9, 2015

This visit was MUCH better than the last experience I had there. This time I had 3 factory recalls fixed on my Escape. They told me that it may take most of the day, but they actually got it all done in about 2.5 hours. That was a nice surprise. Also, the "service desk" seemed a litte more organized than last time and even had "stools" to sit on if needed. Also, it looked like they remodeled the service desk. It looks a lot more "professional".. clean, bright. ALSO- thank you for the "courtesy driver" Tim, he was very pleasant and I felt comfortable with him driving me to work and back. Nice guy! Thank you.

David Barger

Feb 9, 2015

Came in last Saturday, and purchased a 2015 Escape. I worked with Mike , who I've purchased several other cars from, and as always he didn't rush things, made sure he found the exact car I wanted even though it was at a different location and arraigned for delivery. I picked the car up on Monday and as it was after dark Mike made sure we pulled it into the garage so I could look it over. Mike also went through the use of all the accessories , and made sure I understood them before I left.It was a pleasant buying experience from negotiation to picking up the car.

LP

Feb 5, 2015

Our salesman, Pat, did a fantastic job of showing us the features of the vehicle model we were interested in and spending quality time with us as we test drove the vehicle we ultimately purchased. When we left the dealership we felt like Loveland Ford Lincoln cared about our needs and wanted us as a long term customer. Many dealerships today just want to make a sale rather than building a long term relationship with its potential customers. Additionally, we received an acceptable offer for our trade in vehicle. We will definitely return to Loveland Ford when we purchase our next vehicle. We recommend that you visit this dealership when shopping for a new vehicle.

David Cramer

Feb 5, 2015

You did a great job. Enjoy the service. You all were pretty busy that day other wise I would have gotten some more info on some things I would like to do to my Ford Focus. Still wish Ford would make floor mats and cruise control standard instead of being an option.

Dennis Agosta

Feb 4, 2015

Service was reasonably fast and complete. Would prefer appointment rather than walk-in, but that does not seem to be an option.

William Mundy

Feb 4, 2015

Great experience. I'm a repeat customer. Mike and Jason answered all my questions and provided a great sales experience.

Monty Weymouth

Feb 3, 2015

Great as always! Very pleasant ! Said all I wanted to say in less then 50 characters!

Harold Carroll

Feb 2, 2015

Purcahsed Lincoln MKZ Hybrid approx. 10 mos ago. Had tires rotated and oil change. Also they topped off all fluids, checked critical areas of the vehicle and provided a detailed report of same. The staff was not only friendly and courteous but very responsive to questions I had about my vehicle. (They took time to listen and address any concerns I had) My experience was excellent, and I plan to continue with their service(s). And yes...the MKZ passed with flying colors!

Solomon Martinez

Feb 2, 2015

Bought a Ford F150, service was excellent and honestly I was looking just looking at trucks but after talking with Chris I was impressed with him very much so I felt good comfortable dealing with him.

Kijo Johnson

Feb 2, 2015

Andy is your best car guy and I do not want anyone to touch my cars but him, he is wonderful!!

Matthew Roberts

Feb 1, 2015

Ronnie Horn is my go to guy, he is great to work with...

Henrietta Richardson

Feb 1, 2015

Took my 2014 Ford Focus in for the 3,000 mile check. I was greeted by friendly helpful staff. My car was serviced and returned to me in good time and after a car wash and cleaned up as well. Thank you.

Richard Johannes

Jan 31, 2015

Salesman was great and suggested solutions when we had to be at preset event before the sale was complete. He made his schedule fit to ours which was very helpful.

Ross Constructors Inc

Jan 30, 2015

Showed up to look around and was greeted by John Fuller. No nonsense approach to what I wanted and how we could get there. Very little negotiating and we came to a fair price. It was a little more thatn I had planned on paying, but very fair for the vehicle. Every person I talked to at your estabolishment was friendly, courteous and professional. You should be proud of your "Team". Did not promise anything they did not deliver. I have John looking for another vehicle for us.

Michael Brown

Jan 30, 2015

We purchased a Ford Fiesta and love it. Always great service every time also looking out for me. Thank you.

Eric Rose

Jan 30, 2015

Greatly helpfulGreat customer service Exceeded my expectations

Mary Worrell

Jan 30, 2015

It was a good experience. Ryan did great at finding the right vehicle for us.

Michael Benavidez

Jan 30, 2015

Vehicle was not washed.... told to come back at a later date

Dennis Klinker

Jan 30, 2015

Thank you for the great service and for bringing my truck back to me I really do appreciate it.

John Rinne

Jan 30, 2015

You are the best car dealership we have experienced here in Colordo.

Todd Adams

Jan 30, 2015

I happy with my truck good service and friendly people there.

Elizabeth Lozano

Jan 30, 2015

it was the exact vehicle we were looking for and the price was right.We received what we thought was fair for our trade and everything was cut and dry. No surprises. The dealer(Ryan) was great to deal with as was everyone else that day.

Elaine Widmann

Jan 29, 2015

I have a 2015 Ford Explorer Limited and this dealership is awesome. Great personalities and helpful at all times. I have a problem with a fender that was there when I got it home new in Oct. I have been out of state and just got it back to them to look at and they got right on the problem and solution to fixing it. I expect that it will be resolved soon with the service they have. I only had to wait for 40 minutes when I went for my 5000 mile oil change, check up!

Mark Byarlay

Jan 29, 2015

We purchased a 2010 Lincoln MKX. We had looked the week before and they didn't have one but as soon as they did Jason called and told us right away. All of the staff were very helpful and friendly.

Jenna Swarbrick

Jan 29, 2015

I purchased 2015 Ford Escape Titanium. It was very easy and fast purchase than I anticipated. My salesperson Mike was very attentive to my needs. It was a great experience.

Vicki Cherry

Jan 29, 2015

Great job and service provided. Did forget to air up tires though.

David Jacoby

Jan 28, 2015

Our salesman Ronnie (when I say our salesman, I mean my family purchased cars and trucks three Saturdays in a row), was great! The whole staff did a good job, thanks Harry for a very good car/truck buying experience!!

Douglas Driscoll

Jan 28, 2015

Everyone was very professional,the facility was very clean.

Steven Szabo

Jan 28, 2015

Everything was fine. Staff was friendly, helpful, and courteous. Service was completed in an efficient manner.

Valued Customer

Jan 27, 2015

I purchased a Ford Explorer. Jason was fantastic. I will say that the finance people should tell you all of you options on Financing ahead of time, not just what Ford can offer. Overall a great experience.

Kelly French

Jan 27, 2015

Found the car I wanted online and contacted the Internet Sales Manager. I requested that he only communicate with me via email, even though I had given him my phone number. He was respectful of that. Made an appointment to drive the car and when I showed up, Ryan wasn't available, but said Jay would take good care of me -and he did. No pressure. No hours of haggling. A good, clean cat ay a great price. Everyone was friendly and it was actually about as enjoyable as buying a car could be!

Jesus Tapia Sanchez

Jan 26, 2015

front desk people very friendly and polite, answered all my questions

Lawrence Brown

Jan 24, 2015

First oil change for my new Fusion Hybrid. Excellent experience.

Damon West

Jan 23, 2015

F-150. Everything was great and everyone we spoke with was helpful and kind.

Dale Brentlinger

Jan 23, 2015

I must say I was quite impressed with the time in which my car was serviced this time. Last time I was there about three hours and this time I was there maybe an hour, Great job. Also the people at the counter were very friendly and customer service oriented. NThank you.

Landisranch

Jan 23, 2015

We cannot say enough about the outstanding Sales and Service experience we had buying our vehicle from Loveland Ford! All the staff at Loveland Ford was very friendly and courteous. Ryan our Salesman and Tim in Service went ABOVE AND BEYOND to help us. We are very pleased with our purchase and we will recommend Loveland Ford to all our family and friends. Loveland Ford definitely lives up to their motto "We Try Harder" No other dealership came close to the service we received at Loveland Ford. Thank you very much to everyone there-when I need another vehicle I will definitely be going back!

Michael Ray

Jan 22, 2015

Your sales staff is exceptional! Jason was extremely helpful with some questions I had on our 2014 Expedition. Your maintenance dept. Could learn from your sales staff. Love my Ford!Lynn Ray

Rickey Koschke

Jan 21, 2015

It was good..they kept me well informed on what was going on. Gave me an estimated completion time which they met.

Layne Halliday

Jan 21, 2015

We had the best experience of buying a car ever. Malisa kept a promise to me! She and Bob were very informative.

Kendra Hanson

Jan 20, 2015

I purchased a 2015 Ford Mustang Convertible. The staff was very professional and helped the purchase go smoothly. I was impressed with the personalized tutorial of my new car and the updates I received while the car was being assembled. The car came in ahead of schedule and even though it is January I have already enjoyed the convertible part for a few short moments this past weekend. I look forward to servicing my car at Loveland Ford Lincoln knowing that both my car and myself will receive the best care possible.

Jo Stevenson

Jan 20, 2015

I came in for an oil change and checkup on my Ford Focus 2012. No appointment, had me in and out in an hour.

Richard Stevens

Jan 20, 2015

Had an oil change on a truck I purchased with you. Everything went fine but was told you would call me when work completed so I could pick it up. No call was received and I finally went to the dealership and work had been completed so I picked it up.

Michael Hentosh

Jan 19, 2015

I purchased at 2015 Escape and our salesperson Melissa Garland could not have been more helpful.

Lorraine Skiles

Jan 19, 2015

Everyone is super helpful and very nice. Feels good to be treated decently at an auto dealership. Thank you !!!

Benjamin Cordsen

Jan 19, 2015

Friendly staff, quick service, will be back for future purchases and service

Mary Hill

Jan 19, 2015

2008 Ford Explorer. Service was ok I am a little disappointed to hear that the noises I am hearing in the four wheel drive are normal seems a little excessive to me. Wondering if the design has changed.

Ryan Patrick

Jan 16, 2015

Greg was very good to work with. Would buy another car from him.

Michael Bell

Jan 15, 2015

Staff was very helpful when I had my oil changed and my tire pressures checked.

Margaux Daniels

Jan 15, 2015

I purchased a Dodge Nitro a little over a wk ago. Ryan Middleton was my salesman. We was very accommodating, he listened to my concerns and he was very nice to work with. Chris also helped us and he was very helpful.

Christopher Navarro

Jan 15, 2015

I wish you could make appointments for oil changes but I understand its hard to tell who is going to show up and who is not. Loveland Ford does a great job with my Ford Escape since I bought it there a year ago.

Larry Fisher

Jan 14, 2015

I purchased a F150 4x4 supercrew cab. The service was great and the coffee was good. I actually started with a contact by the website while I was in Mitchell, SD. Ronnie Horn emailed me back some information on three truck that I had asked for. This really helped after I returned from SD. I needed to replace my Expo after a roll-over wreck.

Debora Urban

Jan 14, 2015

Firstly, I have received this survey request 5 times now! Secondly, when I responded before I told you I was not happy with the 2-1/2 hour oil change. Please do NOT ask me to respond again!

Michael and Karen Parker

Jan 13, 2015

After the oil change I had an large oil spot on my garage floor. It seems to be from a sloppy oil change.

Adam Moore

Jan 13, 2015

It was great! Great kid environment to shop when you have small kids!

Franklin Huffman

Jan 13, 2015

Was very satisfied with my buying experience and enjoy the vehicle purchased

Curtis Collins

Jan 13, 2015

Good buying experience. Nice facility where we could let our kids sit while we worked on the deal. Negotiated price was great. Appreciate the help! Thanks Loveland Ford!

Donald Williams

Jan 12, 2015

I have always had very good luck with Loveland Ford. They have always treated me with fair, quality service & repairs!So much so, I went out of my way to buy a new car from them & not other dealerships.

Kenneth Vetter

Jan 8, 2015

Great little car. Jason the salesman is our favorite. He is patient and kind and works very hard to get us into the right car everytime.

Richard Swanson

Jan 8, 2015

Very happy with our sales rep and at this time very happy with the dealership chosen.

Mike Eastman

Jan 8, 2015

I was taken care of and the job finished inside the time quoted.

Ronald Vanbriggle

Jan 7, 2015

A+................................................

John Schnackel

Jan 7, 2015

My F-150 was serviced in and out quickly. Appreciate the coffee.

John Smathers

Jan 7, 2015

Loveland Ford/Lincoln is the best dealer for service that I have found in our area. Yes, Loveland is 40 miles away but it is worth it to me to go there in order to get quality service that I can count on. I have had major difficulties with the Lincoln dealers in the Denver area before. I took the advice of a friend to try Loveland Ford/Lincoln and have been satisfied ever since.Apparently, this small town dealer still understands that "customer service" means customer service. All four Lincoln LS's in our family are serviced at Lincoln Ford/Lincoln.It is comforting to know that even Colorado Highway Patrol vehicles are serviced there.

Virginia Corwin

Jan 7, 2015

2003 Lincoln LS. The service was great and the staff couldn't have been better!

Beverly Schacknies

Jan 7, 2015

I filled out a Capital One referral slip. I received a call from your salesman, Chris. He was helpful and encouraging over the phone. I set up appointment to come up the same day. Chris, came out, met me in the lot. He was so good with me. I really had a great experience and am so very happy with my new car. I ended up purchasing a 2014 Ford Focus. It's a red hatchback, with a manual transmission. I am very happy and I thank Chris and the dealership for being so great to me.

Colby Easley

Jan 7, 2015

I bought a 2014 F150 STX Sport Extended cab my sales associate named Aaron Stein was the best I was able to walk away with a great deal I would highly recommend buying from Loveland Ford it was a great experience

Jane Young

Jan 6, 2015

Very professional and helpful. I will continue to have my car serviced at Loveland Ford.

John Lanzi

Jan 6, 2015

all services where prefomed at the top level. was a bad day for a car wash and got it any way thanks

Sandra Ritt

Jan 6, 2015

I purchased a 2014 ford focus. Mike who sold me the car was very helpful. I love my new car. This is the 2nd car I have bought from this dealership and would recommend it to anyone.

M Bolander

Jan 6, 2015

Brian Slaymaker was very pleasant, flexible and helpful with our car purchase. Financing was quick and easy. Thanks!

Layne Halliday

Jan 5, 2015

I asked to call when car was arable and your Milisia did. I had called 6 other Fords and she and Bob were the only.They were very helpful and went out of their way to make the whole experience wonderful.

William Woods

Jan 5, 2015

Greg made the purchase of our new pickup very enjoyable. Thanks to his knowledge it was very smooth start to finish.

Jack Doyel

Jan 5, 2015

Bought a 2014 F150. Jason was very helpful. I find this requirement to enter at least 50 characters to be annoying.

Joseph Apodaca

Jan 5, 2015

Hopefully I get the vehicle today. We have been waiting for it to be detailed and inspected since December 31. Today is the 5th so we are hoping to get it finally.

Pamela Uehran

Jan 3, 2015

This is the 3rd new vehicle purchase I have made from Loveland ford. The personnel always treat me great and have made every effort to find the exact vehicle I want even if they have to find it elsewhere. I wouldn't even consider buying anywhere else!!

David Beamer

Jan 3, 2015

you people were great to do business with. I look forward to buying more trucks this coming year.

Anastasia Pollard

Jan 2, 2015

Knowledgeable, helpful staff with a friendly attitude! Excellent vehicle, immaculate condition.. I could not be happier or more satisfied with my experience!!

Jack Gunn

Jan 1, 2015

Staff was pleasant and helpful. I was told how long it would take to service my truck

Dudley Mcbride

Jan 1, 2015

Melissa Garland was my sales person. She did an excellent job.

Michael A.

Jan 1, 2015

Our salesman, Ryan, helped us pick the Fusion we were after. I'm very pleased with the service, the speed at which we were helped, and the car...I love the car. 2015 Ford Fusion.

Thomas Tarbell

Jan 1, 2015

We purchased a used 2010 Buick Lacrosse earlier this year. We included an additional warranty due to all of the electronics the Buick had included. We needed to have the tire sensor replaced right at Christmas time, so the dealership got us in right away and had us out the door within 6 hours which included the time the warranty company needed to authorize the work. The entire Service Dept was very helpful, but "Craig" got us handled very quickly from start to finish in spite of the bad snowy weather. Thanks again for the great buying and service experience. We would recommend the Dealership and it's Team to anyone looking to purchase a vehicle or service the one they already have.Satisfied in Loveland

Valued Customer Ron Grob Company

Dec 31, 2014

I purchased a 2010 Ford Explorer to use as my company vehicle. The vehicle is in great condition and this is my first service on it.The oil change and tire rotation were quick and everyone was pleasant to talk to.Thank you.Harold Huffaker

Kimberly Peterson

Dec 31, 2014

Service was great! Didn't wait long initially to be helped. Got us right in for oil change. When we returned they were working on my paperwork as I got to the counter. Very friendly. Great job!

small town john

Dec 30, 2014

I have to say that cris misner made my car buying experience so nice. I looked for a car on cars.com found one I liked and sent a info request. Cris responded very quick. I told that I live 4 hr away and it may take me a few days to get up there. He got me pre approved for a loan let me put 500 to hold the car and if I did not like it in the test drive then no deal. I got up there a week later and did a test drive . I love the car and we did the paperwork it my be 40min and I was out the door with a new car. Loveland ford was great the next time I need a new car I am going back. Cris was all great and would recommend him to my friends and family.

Donald Brown

Dec 30, 2014

Jason Dolliver was a very good sales rep to work with. Thanks!

Tawnia Knittle

Dec 30, 2014

I purchased an older ram 1500 to use for snow days and hauling stuff and Jason helped me find exactly what I was looking for and made me feel completely comfortable with my purchase. I'm really excited about my big truck.

Terrance Perrin

Dec 30, 2014

I have always received quick and courteous service.

David Szymanowski

Dec 29, 2014

Your people are always friendly and helpful and your service guys are the best !. Thanks again.

Paul Campbell

Dec 29, 2014

Almost no haggling, fair price, excellent customer service! Ryan Schnabel was a pleasure to deal with!

David Cramer

Dec 29, 2014

I purchased the vehicle from you back in July of 2013. I was impressed with the staff and all the help that was provided to me. The only thing that bothered me is that cruise control and floor mats were not standard items in the vehicle. Other than that I enjoy coming to your service dept. because they do excellent work and always treat me with respect. The only times I did not go to your service dept. were just times my schedule was not allowing for it. My schedule has changed somewhat so in the future I should be able to schedule all my service for my Ford Focus with your service dept. Thanks and please continue to do good work and have a great holiday season.

Jerry Eldred

Dec 29, 2014

The 2014 Ford Taurus we bought is beautiful and the service was excellant..Our sales person Ryan Schnabel was very helpful.Pat the other salesman who took us on our demo ride was very informative. Great experience.

Luke Mullen

Dec 27, 2014

Very easy transaction that took far less time than we assumed. Chris was very easy going and laid back, and made for an enjoyable experience. I would absolutely recommend this dealership.

Anthony Floyd

Dec 26, 2014

F-150 XLT. Second one that I have purchased from them. Everything was great and the sales guy (Chris) was helpful and knowledgeable.

Scott Tierney

Dec 26, 2014

Staff was great in all aspects of service. Really enjoyed the personal attention given while looking at each car. Love my new Ford.Thanks John and Ronnie

Chris

Dec 25, 2014

Ronnie made the purchase of my new F150 painless. He was awesome

Michael Hann

Dec 24, 2014

The rear window of my truck had a short in it and required replacement. It took 3 trips to the shop to get it right. The guys didn't give up. First trip the rear defroster module was diagnosed as bad. Second trip the module was replaced and then the diagnosis was the window had a short. The third trip the window was replaced. I was impressed by the tech and the service team, the job was completed on a Saturday when they only do oil changes and tires. The window seems to work and move correctly. The carpet was not tucked in properly and I might have to take it back and have that corrected. I enjoyed the ride home with the shops driver. Very personable chap, felt safe and enjoyed the conversation. They even came and picked me up at home for me to get my truck.The wash was good, not streaks. Need the windows on the inside to be cleaned though. Maybe that can be added to the wash operation.One the whole, it was a good experience. The service managers worked the problem and came up with the solutions. Hats Off!Merry Christmas

John Thompson

Dec 24, 2014

I will go back when i need a new truck.. The sales Lady did an excellent job!

Erick Garnica

Dec 24, 2014

I bought a brand new 2014 ford focus st and i love it. Service was great.i Will recommend the sales man that helped me.

Matt

Dec 24, 2014

I purchased a new 2015, F150 Ford Lariat from Loveland Ford and I am completely satisfied. The staff was courteous, respectful and professional at all times. I was not pressured, nor did I receive a hard sell. Rather, I was allowed the time and provided with the knowledge to carefully assess my new purchase. I would highly recommend giving Loveland Ford the opportunity to earn your business.

Kyle Melby

Dec 23, 2014

We purchased a 2014 Ford Edge Limited. Our experience from beginning to end was awesome. Friendly and knowledgeable staff from our initial contact with our salesman, to financing and finally parts to order some Weather Guard mats. Pleasure doing business with your dealership.

njtbone

Dec 22, 2014

They fit us in on a busy Saturday morning and got us taken care of.

James Cox

Dec 21, 2014

Service was great the salesman really went above and beyond to find the truck I wanted with all the options I wanted. Everyone was nice and I did not feel pressured. I will definitely come back for my next vehicle purchase.

Louise Zawacki

Dec 21, 2014

The Loveland Ford Lincoln was very helpful. I bought a car in Denver and they worked with the dealer down there to get my key fob ordered and programmed and fixed a little part in my car without charge. Staff were very efficient and friendly.

Jeanne Wilson

Dec 20, 2014

You were fantastic in every way, you dropped me off at my home, and did a great job with my truck.

Travis Guerin

Dec 19, 2014

twice now i have dropped my vehicle off for service and was told i would receive a call when it was ready to be picked up. after waiting several hours past when i thought a simple oil change would be finished i finally either called the dealer or just went to see if my vehicle was ready.

Michael Crabbs

Dec 19, 2014

I purchased a 2014 F-150. I was treated very well! A great experience working with the sales reps for the dealership. They truly went above and beyond any expectations I had. I will definitely share my experience with others and recommend that they come here for any vehicle purchases. Thanks again to Chris Misner and Ronnie Horn for all the help in purchasing an amazing vehicle.

Roger Schmidt

Dec 19, 2014

Great job! You always go above and beyond for me! Thank you so much.

Jack Overly

Dec 19, 2014

good service1.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Anita Canzoneri

Dec 19, 2014

This was my fourth vehicle that I have purchased from Loveland Ford dealership since 2003. I love the small town atmosphere. Every experience has been a positive one and the entire staff goes above & beyond to get you the best deal on your new vehicle!

Jeremy Graves

Dec 19, 2014

I really like the fact that I Didn't have to have an appointment for my oil change. I just stopped by and they got me right in. Thanks

Amy Coen

Dec 18, 2014

The salesman made it quick and easy! I was in and out in less than 2 hours.

Keith Hill

Dec 18, 2014

We bought a 2004 Ford Explorer. Service was great. The staff was great.

Shawn and Tracy

Dec 18, 2014

First brand new Ford and we are loving it. Salesperson was very knowledgable.

David Gillette

Dec 18, 2014

I purchased a 2015 Lincoln MKC, and I couldn't be happier. The buying experience was by far the easiest new car experience I've ever had. Jason and the rest of the staff were attentive and engaging.

Andrew Ornelas

Dec 17, 2014

Buying a new truck from Loveland Ford was a great and easy experience. My car salesman was very helpful and helped me get the best deal.

Susan Magnuson

Dec 17, 2014

I purchased a Lincoln Mks in June. I have had a wonderful experience every time I have dealt with Loveland Ford.

Edward Carr

Dec 17, 2014

The service was excellent. I have no complaints at all.

Daniel Simpson

Dec 17, 2014

Stopped at the service department to get tires installed. Everyone was courteous and the work was done in the estimated time.

Shane Pritchard

Dec 17, 2014

My salesman, Chris Misner, was very helpful and knowledgeable. He offered a test drive and did not hesitate to help when I mentioned that I may want to order a car instead of buying something off of the lot. I ended up buying a car off of the showroom floor after he patiently worked with me. He made the experience fun and even bought lunch while we worked out the paperwork. I am enjoying the car immensely!

Eric Baum

Dec 17, 2014

Great people no pressure was fast with the whole process

Johnson'S Corners Inc.

Dec 15, 2014

It is a pleasure to see and experience how customer service should be done. This is a professional and personable run business. My next vehicles will definitely be from Heritage Ford.

Cheri Houser

Dec 14, 2014

I purchased my 2003 thunderbird new at the dealer and have always had Steve do all the service. I would never go anywhere else.

Thomas Crites

Dec 13, 2014

explorer sport, very friendly and helpful. My salesman was nice

Rocky Case

Dec 12, 2014

Thanks for taking care of me. Happy to have a truck that fits my daughter's car seat.

Russel Wyckoff

Dec 12, 2014

I was treated with great respect working through the buying process with Aaren and Chris. I am pleased with the Saturn Vue. I have stayed with GM products because my son is a master mechanic and supervisor for a dealer in Denver and I take my vehicles to him for service.

Jody Smith

Dec 11, 2014

I purchased a 2005 Ford Escape. The sales people were extremely nice and helpful.

Corinne Sullivan

Dec 11, 2014

It was a good experience. Ronnie did a great job in finding a car that would meet my needs.

Amanda Conti

Dec 11, 2014

I researched for weeks trying to find a car that would suit my family and me. I thought I wanted something with amazing mpg fuel efficiency primarily, roomy for two teenagers and two dogs, and within my family's budget. After 15 years of driving Hondas, I wanted a car with more weight, but not huge. I really wanted four-wheel drive or all-wheel drive. It had to be automatic to work for everyone. In short I really didn't know what I wanted as far as a specific car but just what I wanted in general. There was no car that hit everything on my list that was available when we needed to buy it. So I planned a day of test driving. We started out at Loveland Ford because they had the very best 2010 Toyota Prius, Id found. I drove the short drive while my family gripped their arm rests and the wonderful sales professional, Greg, tried to stay relaxed and smile his way through my nervous driving. I wanted to like it. The mpg was great, the car itself was clean and beautifully cared for. It was roomy. I had to admit that I didn't feel safe driving that hybrid car. Everyone in my family sighed with relief. :) And, that's when Greg got to work, "So what is it that you really want?" I shrugged. I told him my fears of the Prius in my hands on rough winter roads. I told him I'd tried to find an automatic Subaru, but everything available that weekend was manual. I told him my daughter and I are sort of short for seeing over most dashes and I would even consider a Crossover or SUV to be able to see, while my son and husband are both near 6'. At least the Prius was roomy. I wasn't giving up. He asked me what my bottom line for fuel efficiency was, and I took the number of the used Subaru Outbacks I was looking at: 25 MPG. His eyes lit up, but I felt dismal that this Prius was really the best car I was going to find and I tried to love it. Weeks of research had boiled down to this. While we looked at it, Greg appeared behind us and pointed us to a beautiful Sedan of dark grey parked nearby. A Lincoln MKZ AWD?! I never would have thought to look at it, as it seemed out of my range of known vehicles. My husband couldn't imagine it was in our price range. Greg told us it was even a few hundred dollars under the Prius. I was pretty excited to try it out. Oh my! I fell in love with it before I turned our first corner. I could hear my husband and my daughter quietly cheering from the back seat. I think Greg even felt safer driving with me in the MKZ. :D It is such a gorgeous car. It really wasn't very hard to make a choice for obvious reasons, but coming from a long life of driving foreign cars I had to quickly check reviews on my smart phone while no one was looking. The Carfax that Greg shared was spotless. A problem with the seat cover on the driver's side looks to be easily taken care of by their service department. I could not believe we had so lucked out. It is so sweet and smooth. I feel like Greg, and Pat both really listened to what I was looking for and pushed me out of the Honda box I was in. All-wheel drive in a beautiful American sedan, and all of the bells and whistles, roomy for the gentlemen, and power seats for the ladies makes for an ideal car with decent fuel efficiency for daily commuting. I'm so happy with my Lincoln that I've already named her "Lola" because she (I) gets what she (I) wants! I would happily recommend friends to make the trip (ours was an hour!) to Loveland Ford and let the team do their creative magic. They were great listeners and their gentlemanly nature was appreciated by all of us. There is a car for you on their lot...I even got to borrow a 2013 Ford Focus while they worked on the driver's seat, and that is a terrific car, too. You might even find your used Toyota Prius in great shape right there for the right price. I am even considering making the trip up to Loveland for servicing Lola. They know what they are doing... (Hey, Ford -- give them some new office furniture. ;) They deserve it.)

Gregory Albritton

Dec 5, 2014

We purchased a pre-owned Suburban last year. As part of our purchase, we received a 2 year/25,000 plan for oil change/tire rotation and checks on fluid levels/belts, etc... The service dept. has been very kind and accommodating each time we have had the service to our vehicle. Also, the process has been performed in a timely manner. Thanks,Greg A.

Ricardo

Dec 5, 2014

I recently bought a 2012 Ford F150 with these guys and the are awesome! Bryan Slaymaker was the best, super friendly and helpful, they gave me the best deal they possibly could and I couldn't be happier. Travis Graves from finance even found me a lower rate that the one my bank was offering. I'm forever thankful. I wouldn't hesitate to recommend these guys to anyone.

Daniel Simpson

Dec 4, 2014

Bought a 2011 Ford F-150 crew cab.The sales person Melissa Garland was very professional and courteous and patient with my selection process. She took the time to explain my options for other vehicles and look up vehicle specifications.Naomi handled the financing and records and was very efficient and polite.Loveland Ford had the largest selection of used vehicles to choose from compared to all local dealers I had been to for the previous 3 days.

Edith Gause

Dec 4, 2014

We purchased our Ford F-150 about 2 1/2 years ago - our favorite vehicle of all times. Recently we needed new tires since we had used the original tires for almost 60,000 miles and we have moved into a Rocky Mountain community. The service advisor at Loveland Ford, researched and printed out three choices of tires which we studied by ourselves. Making our choice we set an appointment for the truck to receive its Christmas present. We arrived at the dealership with our two small dogs, our lunch, and our reading material; our experience in the waiting area was excellent with several folks welcoming us and our dogs. The new tires seem to be working well; we feel safe in the mountain snow. Thanks Loveland Ford of caring for our truck and all of our family.

Kenneth Waterfield

Dec 3, 2014

Oil change went very well. Nice facilities. The staff was friendly and explained everything succinctly. But -- I think when you have an appointment, taking 1-1/2 hours is a little long.

Eric

Dec 3, 2014

The no-nonsense, let's get a deal done without multiple trips to the bull pin was refreshing during our recent purchase of a 2015 F350 at Loveland Ford. The folks we worked with (Greg and Pat) were knowledgeable and informative during the selection process and helped to actually make the buying process enjoyable.

Gregory Hall

Dec 2, 2014

PURCHASED USED 2013 FORD E250 VAN.STAFF WAS VERY GOOD. I HAVE PURCHASED AT LEAST 15 VEHICLES FROM THIS DEALER. I WILL BE BACK FOR MORE WHEN I NEED ONE.

Larry Mata

Dec 2, 2014

I got a 2014 for focus and I am very pleased. Johnny did a great job helped me with all that I needed. Plus he got me into a new car! I'm very satisfied with my purchase

William Burdette

Dec 2, 2014

Purchased 2015 Ford Explorer Sport. Austin and Mike were both awesome throughout the entire process. We'll be back next time!

William Mokry

Dec 2, 2014

They may seem to be swamped when you call to make an appointment but there is a reason. They are good at what they do. Great customer service and parts knowledge

James Arroyo

Dec 2, 2014

2015 F350 King Ranch. The service was excellent by all staff.

Martin Lovato

Dec 2, 2014

I bought a 2011 ford explore and had a great experience. They gave me a great deal on my trade and got me the payment I was looking for! This is the second vehicle I have purchased from there and I'm looking forward to purchasing another in couple years. The sales people were great, they didn't try to push me into anything and listened to what I had to say and what I was looking for.

gmowl

Dec 1, 2014

If you want to buy a vehicle see Aaron Stein. He's very professional and will bend over backwards to make your car buying experience a fruitful one. He's all about the customer! Aaron, the sales and finance manager stayed past closing time to ensure all the "Ts" were crossed and the "Is" were dotted. I looked for a new truck for well over a year and a half and spoke to many dealerships and this was the first dealership that I felt at ease with no pressure to buy. If I'm ever need to purchase another vehicle this will be the first dealership I'll head too.

Francis Balestrieri

Nov 30, 2014

very accommodating staff - timely and well done - easy to schedule

Victor Capps

Nov 28, 2014

We bought a used vehicle. We told salesman exactly what we wanted to spend. Our salesman worked the deal without tricking or ad ons or dealer handling etc. He came to the table matching exactly what we asked for with all costs included. We fell we were treated fairly. Our salesman did not waste our time or try to were us down. We appreciate the fact he checked to see if deals could be worked and stuck to agreed upon price we wanted.

James Bucks

Nov 28, 2014

For the first time in a while, the service was completed "on time"!!!! Thanks,Jim

Johnnie White

Nov 28, 2014

Working with our salesman Johnny Johnson was fantastic. He made us so comfortable and it was like having a good friend show us the F150. My wife hates car shopping and Johnny made all the difference. He didn't pressure us, gave us space, but was willing to work with us to come to an agreeable price. Sure beat the heck out of the salesman we talked to at other dealer. Would definitely recommend Loveland Ford to anyone and have nothing but praise for how Johnny handled the sale. Oh and by the way...so far absolutely LOVE the F150 we bought.

Amber Lowe

Nov 27, 2014