Liberty GMC reviews

kathleena82

Oct 18, 2016

I went in last Friday and met with Corey to talk about purchasing a vehicle. He took the time to go over what I was looking for - cost, features, etc - before we even went out to the lot. He was knowledgeable and low-pressure and really seemed to care about fining the right car for me as opposed to just making a sale.In addition to Corey, every employee I spoke with at the dealership was friendly and made me feel like a part of the family.Most importantly, I love my new Terrain and wouldn't go anywhere else!

happynancy

Oct 10, 2016

Jeb Rheinschmidt greeted us as we were walking from our car into the dealership. The other salesmen were just watching us, but showed no interest in us. We probably did not look like serious buyers. In fact, we were just beginning our search to replace our current car. We were not planning on buying, but Jeb did an outstanding job of finding us the perfect car. I have never had such a hassle free car buying experience thanks to Jeb. He was knowledgeable, patient, and understood our needs. He exhibited a great deal of effort and energy searching on the computer for what we wanted. He helped us test drive at least 4 cars. If not for Jeb, we would have left the dealership and continued our search elsewhere. A big "Thank You" to Jeb.

Menotyou

Oct 2, 2016

I just had the worst experience in my life at this dealership. I first put my financial application through the website to save time. Katee called me and I told her I was interested in the Canyon Crew Cab. We spoke about my credit and that I was upside down in my Kia Soul. The entire time I spoke with her, there was a man sitting right next to her telling her what questions to ask. They had my vin number, and most importantly knew I was upside down in my car and by how much. I told her I wanted to find the right priced truck BEFORE I got there to save me time. She even SPECIFICALLY asked me why I did the application prior to coming in. Katee said that she talked everything over with her manager, the trade in, the payment I wanted to make and that he told her that they wanted my business and that they wouldn't lose a sale over price. She also said the banks were competing over interest rates so I would be able to get a new one. After coming to the dealership and doing the test drive Winston comes over and tells me we can't do the deal unless I have $8000. Sir I spent at least an hour talking and texting with Katee so alllllll the information was given prior to me driving all the way to the dealership. Winston acted like he had never heard of me or my situation and talked to me like I was crap. I have talked to many salespeople in my career as a traffic manager at numerous radio stations and I have never met more unprofessional people than these two. I will let everyone know where NOT to do business at. DONT shop here.

MaryM

Oct 1, 2016

I was introduced to Jeb Rheinschmidt. He was helpful, courteous & no pressure. I had done a lot of research on the Internet & was able to find the year & brand that I had wanted. The one he found for me was perfect. The vehicle had more bells & whistles than I had found. Jeb was patient & took the time to answer all of my questions. He walked me through each control. When I left the dealership I was confident that I made the right choice both in vehicle and dealership. Very happy, even my lab enjoys riding in the back. Thank you so much Jeb.

Chris and Monica Bitah

Sep 30, 2016

We came in not expecting the outcome that we did receive today! We met a wonderful person named Paul Horak! He was honest and such a people person. Will definitely recommend him and their dealership!! BIG thank you to Ash and Paul.

Paul S.

Sep 21, 2016

We really enjoyed the experience at Liberty GMC , me and my wife were on our way to pick up a Dodge Ram 2500 at the dealership across the street from Liberty GMC when we saw the 2016 GMC Sierra Denalli at Liberty and I made a u-turn and pulled into Liberty GMC and walked out with the GMC Denalli 2500 instead of the Ram 2500.

Jim

Sep 16, 2016

Just a superb experience. Liberty GMC is a great dealership. Upper management was very hands-on to ensure a great buying experience. Special kudos to GM Tommy Helms and Laura Estay, Customer Service Manager, for their personal interest and and outstanding performance!

John

Sep 16, 2016

Awesome!!! I just purchased my car on Labor day weekend and noticed a couple of concerns during my test drive. Liberty GMC scheduled a maintenance appointment and took care of the car at no extra cost. Everybody treated me like I was a friend during the entire time I was there. I bought the car on 9/3/16 and picked it up on 9/4/16. I returned on 9/5/16 (labor day) and picked up my old car. Each day I was recognized by some of the same staff you treated me as if they new me (you could tell it was for real). I'm already working on two of my friends who are interested in purchasing a vehicle. So, yes I am/have/will recommend Liberty GMC to them. Thank you.

Jim in Phoenix

Sep 16, 2016

Outstanding dealership. Upper management very hands-on to ensure the customer was happy. I could not ask for a better experience. Special kudos to General Manager Mr. Helms and Miss Estay, customer service manager for their superb performance!

John

Sep 16, 2016

Awesome!!! I just purchased my car on Labor day weekend and noticed a couple of concerns during my test drive. Liberty GMC scheduled a maintenance appointment and took care of the car at no extra cost. Everybody treated me like I was a friend during the entire time I was there. I bought the car on 9/3/16 and picked it up on 9/4/16. I returned on 9/5/16 (labor day) and picked up my old car. Each day I was recognized by some of the same staff you treated me as if they new me (you could tell it was for real). I'm already working on two of my friends who are interested in purchasing a vehicle. So, yes I am/have/will recommend Liberty GMC to them. Thank you.

AMV

Sep 3, 2016

Rich and Andy worked through the issues we had with our Acadia and did the repairs efficiently. We even got a loaner car since the repairs took overnight.

WisconsinGreenBayPackers

Aug 24, 2016

It a pleasure working with Paul Horak and I highly recommend him to anyone looking for a vehicle. Paul is always available to help and is not like other car sales associates. Just go in and ask for him. I have bought many vehicles from dealerships and this is the first overall best experience. If you are looking for someone that is more like a friend and not an uptight sales person, Paul is your man. Also I would like to add that our finance person was nice too. He did the usual recommendation for a service contract, but did it in a polite manner. Please add Paul Horak's picture to this website.

Hoot

Aug 23, 2016

The buying experience was easy and took half the time as my last car buying experience. Matt Marlow was a great help and walked me thru the whole process with ease. Matt had extensive knowledge of the GMC products. I would buy my next vehicle at Liberty again.

TatBH

Aug 23, 2016

Jim Sepe and your dealership did an awesome job in performing the warranty work on my 2015 Yukon. Trouble shot and did the repair within the time promised.

JJSUN

Aug 16, 2016

Always comfortable going to Liberty Service Department with my vehicle since new. Excellent communication with service advisors including reminders of warranty maintenance to be performed at intervals. I feel that all personnel are professional with very friendly demeanor in interaction. I know that my vehicle will always be taken care of to the max enabling me to have the feeling comfort and safety.

Joseph

Aug 14, 2016

Made experience very enjoyable when usually buying a new car takes forever. We were in and out in less than 2 hrs. Sales staff was very friendly. Thank you

Paw

Aug 12, 2016

Our vehicle, on, two occasions, would not start. A few minutes later it would start just fine. We went to the dealership without an appointment, knowing we would have to wait, but were pleased with the service and the explanation for the problem. They were upfront about the wait and we appreciated that.

Grandma Ann F

Aug 10, 2016

I needed repair of a power window asap for my grand daughter's car so she could drive to school the first day of her senior year. Liberty got the car right in and finished the repair by 1:30 the same day. Have been going to liberty for several years. They are consistently excellent and are the best in customer service. Thank you Liberty!

LMartinez

Jul 28, 2016

Liberty GMC gave me and my family a great experience! Not only in professionalism, also in a humble warm hearted down to earth experience. I've visited many dealerships in the valley and experience very rude down right heartless sales rep that was only after one thing, your sale. I understand they are in a commission base and time is money, fortunately Liberty GMC never gave me that vibe. Omar Aqiel had great patience with me, answered all my questions, told me the difference between one truck from the other and most of, keep us smiling and laughing with his personality. Liberty GMC is a dealership that I'm not going to forget and highly recommend to anyone. Thank you to the staff of Liberty GMC for a great time and experience.

canyonowner

Jul 25, 2016

We didn't feel pressured by salesmen and the facility was clean and quiet. We enjoyed working with Corey and the Finance Manager. We had looked at a few places before Liberty and found what we needed there.

sawicki21

Jul 17, 2016

After going to other dealers is the area, we dropped in on Joseph Malko at Liberty GMC. The negotiation at Liberty was by far much better that other dealers. Everyone at the dealership was polite and friendly. The car was delivered clean and with a full tank of gas which was appreciated. Gone are the days when you would purchase a new car and then limp to the nearest gas station on an empty tank so you could fill up just to drive home.This was my second vehicle purchase at Liberty GMC and my third at the Liberty dealers and if I should need a vehicle in the future they will be first on my mind.

Flores28

Jul 8, 2016

Delt with Zeb at Liberty gmc he is an awesome sales person. Go see him! Dealing with him was a easy transaction and I get a free oil change.

samsmith 444

Jul 5, 2016

Omer did a great job. Sale was a smooth as he could make it. Truck was clean and ready to go, full of gas and a good experience.

my85

Jun 30, 2016

Not happy with the whole sales experience here. They are not good negotiators and don't seem to want to make a sale. I don't recommend dealing with them.

Yukon2016

Jun 28, 2016

We just purchased a Yukon and had a great experience from the our sales rep, Drake to the general manager, Tommy. We informed them of what we were interested in and the payment we needed to be at and it was done without a overwhelming experience. Tommy spoke with us and made sure our needs were met. Great customer service, will definitely purchase again at GMC liberty in the future. REPEAT CUSTOMER!

IrenePerez

Jun 14, 2016

Winston and Amy have made my experience very pleasant and smooth when purchasing with my vehicles. They are very helpful and answer all my questions. I would recommend this dealership to anyone looking to purchase a vehicle.

merl

Jun 14, 2016

I brought my car in for repairs... I loved this facility and will be bringing my other car in for repairs also. it was a little expensive for me but at least the car is fixed and I can depend on it again. the employees were very very nice and professional. thank you!!

ireneperez

Jun 13, 2016

Amy and Winston gave us great customer service, she was very attentive and was able to answer all of our questions. I would recommend this dealership and Amy and Winston to any one interested in purchasing a new vehicle. Overall customer service in every department was fantastic, every one was very friendly and charismatic.

Chuck Scooby

Jun 11, 2016

Great service before and after the purchase from Ryan Shippy and Hobby in finance! Placed orders with the part department for my new truck and was updated on the status regularly by Ryan. Start to finish service.

Wayne

Jun 11, 2016

2013 Sierra Transmission Major Failure towed in and fixed in 3 days under Warranty. works fine now shifts smooth

Allen

Jun 10, 2016

If your looking for a GMC go to Liberty GMC and see Paul Horak for excellent customer service. Paul was very friendly and helpful, answering any questions I had. He made the buying process a breeze, with quick return calls and a get it done attitude. I would definitely return to Liberty GMC and Paul Horak for my future GMC needs.!!!

Janet

Jun 10, 2016

We had a good experience at Liberty GMC. The sales people worked within our budget to find us a vehicle that fit our needs and wants. They did not pressure us in any way. They were patient as we test drove many vehicles. We visited many dealerships on the same day and were hassled at all of the others. When we came back to purchase, we were a little disappointed to not have the same sales person that we worked with earlier in the day and received texts from since he was the one that actually found the vehicle for us, but Omar was professional also.

Cathy

Jun 6, 2016

This is the 7th vehicle we have bought at Liberty GMC. It is nice to walk in and everyone knows us and they go out of their way to help me choose the vehicle I want based on my needs and finances. My husband is already thinking of his next vehicle and it will also be purchased at Liberty GMC.

Cathy

Jun 5, 2016

This is the 7th vehicle we have bought at Liberty GMC. It is nice to walk in and everyone knows us and they go out of their way to help me choose the vehicle I want based on my needs and finances. This is the second vehicle purchased with the help of Kingsley White in sales and Jim Sepe in service has been great when I needed service. My husband is already thinking of his next vehicle and it will also be purchased at Liberty GMC.

Gkaneshige

Jun 3, 2016

Great customer service from the service department to sales. Had very good experience in both area. Highly recommend libert gmc to my friends and family

Cosman

May 31, 2016

I had the best time working with Amy. She made the process seem so easy like I wasn't even trying to buy a car. She's definitely an asset to your company and I hope she never leaves! Family and friends coming her way ONLY!!!

Cosman

May 31, 2016

I had the best time working with Amy. She made the process seem so easy like I wasn't even trying to buy a car. She's definitely an asset to your company and I hope she never leaves! Family and friends coming her way ONLY!!!

MsVI62

May 31, 2016

I was in the Service Department; received greeting from attendant and Jim, our representative. They serviced my vehicle in a timely manner. Jim informed us of other needs for the vehicle. Also, I purchased a battery for my entry key. Everyone were very nice and pleasant and good listeners.I give them a 10!!

Robert

May 25, 2016

Mt service advisor Jim takes good care of me and is willing to go above and beyond what is expected

Natasha

May 23, 2016

Amy is awesome! She took care of everything up front, got me the vehicle I wanted at the right price, and expedited the signing process. I love my new Canyon. This experience was so good that I plan to make my next purchase here when the time comes.

natasha

May 23, 2016

Amy is awesome! She took care of everything up front, got me the vehicle I wanted at the right price, and expedited the signing process. I love my new Canyon. This experience was so good that I plan to make my next purchase here when the time comes.

cecicamps

May 19, 2016

Amy was GREAT!!! She helped me set up my OnStar app on my phone and my Sirius Radio. This is the third Terrain I have purchased there and every time it has been a pleasant experience when purchasing my vehicles. The service department personnel are also great when I take my cars in for service. Very satisfied with the service and how I am treated.

JerryS1196

May 19, 2016

This is the 3rd GMC for us. The service has always been good. That's why we keep coming back. Amy's attention to detail was great and it was a pleasure to deal with her. Her friendliness and professionalism made the sales process a very pleasant experience.

Alexis

May 18, 2016

I bought my car from here almost a year ago, and I have gone back here a few times after and everyone in this location is awesome! They listen to your needs and guide you in the direction you need. Best place in town in my opinion!!

alexisnoelle

May 18, 2016

Excellent customer service and a wonderful staff!! Everyone is so nice there and listens to the customers needs and wants. I appreciate everyone's help when I go there!

Fisherman

May 17, 2016

As a repeat customer of Liberty GMC, I was treat with the same respect I had been show on my previous visit. I had a very knowledgeable salesman(Kingsley White), who listened to my needs and was helpful in my new purchase. I have recommended Liberty GMC in the past and will continue to in the future.

little blue eyes

May 17, 2016

As a repeat customer of Liberty GMC, I was treat with the same respect I had been show on my previous visit. I had a very knowledgeable salesman(Kingsley White), who listened to my needs and was helpful in my new purchase. I have recommended Liberty GMC in the past and will continue to in the future.

Joseph23

May 15, 2016

I'm the proud new owner of a beautiful 4x4 truck thanks to Paul Horak! I've been to other dealers in the weeks prior and have had the same old pushy unpleasant experience. The staff at Liberty GMC were all very friendly and more than happy to answer any questions I had. Paul was very knowledgable and happy to walk me through every little detail and set up to allow me to choose the vehicle that was perfect for me. I will be sure to recommend Paul to all my friends and family.

Keturah7

May 9, 2016

Thank you Amy Lorrainne for taking the time to go over different vehicles for us and what would best for our needs. Excellent customer service, and finally someone who doesn't act like we are being forced into something we don't want. Amy Lorrainne genuinely cared about what would best fit out lifestyle and budget. It was a great pleasure working with her!

Larry F

May 4, 2016

Third time in for the same problem. I'm confident I'll be back soon as the problem has not been corrected. I'm not sure these service people know what their doing. They certainly haven't gotten it right yet! They just seem to try things, charge the warranty company and send you on your way.

Milz

May 2, 2016

Mahalo, Mahalo, Mahalo Amy Lorraine and everyone else involved in helping us with a beautiful GMC Acadia Denali! I have to say that this location was our first choice for a few weeks. A few months ago I had accidentally filled out one of those apps to do a comparison from Hawaii dealerships and Arizona dealership pricing I hit the submit button and biggest mistake ever.... My phone started blowing up with texts/voicemessages and emails, some even tried calling my number with a different area code number it was beyond irritation and then one day I saw a email from this business manager her name was Natalia Likhatcheva and her email just stood out from everyone else's, wasn't there to put pressure or sell me anything, it was just simple email letting me know when I'm ready she'll be there to help in whatever my needs we're at that time. Today, we decided to go car shopping and our first stop was here to see if Natalia was there but, ended up meeting Ms. Amy! She's a very young, vibrant, lots of energy, super nice, funny, and awesome! We were first looking at the Yukons but, gosh those were too expensive and too big but, super nice car! We ended up getting a fully loaded GMC Denali SUV and for a good price, of course I would of liked it lower but, that's ok!! Asking for more than what I wanted it's super nice! We love it and like I mentioned before everyone that we met there are fabulous and I'm so happy it all just started from an email and glad we took the drive to Peoria and met Amy/everyone else. Mahalo for making our day trip fun, exciting, happy, and exhausting... You guys sooo great and to the peeps that cleaned up the car, washed it, and even dressed the tires for me to take the car home Much Aloha to all your hard work and filling up my gas tank, you guys rock!!! Can't wait to continue to work with you all in the future

Regina

May 2, 2016

Went in on Friday April 29th and Amy was our go to person. She was awesome and did a wonderful job helping us get into a more spacious vehicle for our family! We have been going to this dealership for our last few vehicles and will continue to go to them and recommend them. Thank you Amy for everything!

Regina

May 2, 2016

Went in on Friday April 29th and Amy was our go to person. She was awesome and did a wonderful job helping us get into a more spacious vehicle for our family! We have been going to this dealership for our last few vehicles and will continue to go to them and recommend them. Thank you Amy for everything!

Dick Massie

Apr 28, 2016

Amy Lorraine, our Leasing Specialist, did an outstanding job meeting our needs for a beautiful Acadia. She has a great personality, diligent in persevering, knowledgeable, and fun to work with. She helped us from start to finish and we drove off satisfied customers. We can't say enough about how great we were treated, she went above and beyond the best for us,. We highly recommend her.Dick and Carole

LibertyGMC

Apr 28, 2016

Spoke with Nicki and she was extremely helpful in getting the information I was looking for about a Sierra. I could get one but it would cost extra and have it shipped etc. etc. and probably not worth the added cost because we can get you a Sierra here with a great deal no problem. She had me meet with Julian that night and he did the rest!Found myself a Truck just what I was looking for and gave me a breakdown of cost and a final out the door price! I liked the price only problem was I planned on leaving town the next day with family for a few days. Julian said, "no problem I will get you a loaner" They even kept the dealership open late to finish my paperwork! No haggle, no fuss, no pressure they even leave you alone if you just want to go look at vehicles. I will only be buying from Liberty from now on. Thanks guys!

Carole

Apr 24, 2016

Thank you Amy, our leasing agent, was a great person to work with. She helped us from start to finish in acquiring our lease. Highly recommend her, great personality, knowledgeable, fun to work with, honest and up front. Very helpful in every way. Great experience!

nacostarella

Apr 23, 2016

Thank you to the Liberty GMC Team, Once again you have proven your team works well to gather and takes the customer time and funds in to consideration to do anything they can to help.

CarolA

Apr 22, 2016

After an oil change I found an oil leak in my garage. The problem was a defective oil filter. It was replaced with a new one and I was on my way in less than one hour. No charge. Great work and customer service.

Bowersock52

Apr 22, 2016

Excellent customer service and no BS at all! They get straight to the point and don't try to haggle. Extremely satisfied with my purchase.

wilsterlennium

Apr 14, 2016

My experience wasn't that great. I started corresponding with Jessica about a car I was interested in. After doing a credit application online, She and I talked about my situation before she started working with the application. A few hours later I was told they could work with my credit, down payment, and the monthly payment I was aiming for. I was asked to come to the dealership that day, but I scheduled an appointment for the follow afternoon. The next day I spoke to Jessica, she gave me a list of things I needed to bring to the dealership that day.I had my friend take me there as I was under the impression I would be driving the car home. I arrived an hour late as I was running behind with work. I was told Jessica had gone home even though I told her I was on my way. A different salesman went with me on a test drive in the car. I walked into his office and he informs me that the bank still hasn't approved my application. This could take anywhere from 2 to 3 hours to hear back from them. My friend and I both asked why I was told to come in before they heard one way or another from me, bare in mind this dealership isn't close to where I live or work. I am asked if I want to wait around. At this point we decide to leave as I had a second dealership to visit if this fell through. I shake my salesman hand and we left. The next day Jessica reached out to me for what I am guessing was damage control. She was told I left angry when I was asked about a cosigner. I told her my cosigner was with me and no one mentioned this option while I was at the dealership. She then asksme if I could get the cosigner to send his information over. I told her I found a car at a different dealership which ended the conversation. I just don't understand why a salesmen would tell me anything they can to get me in the door, but once I walked in they just wasted my time, especially since this dealership is on the other side of the valley and I drove through rush hour traffic to get there.

GTO owner

Apr 10, 2016

I have taken my beloved GTO there and I am very particular with this car. They have always done great work on it. They are honest. I appreciate it.

Jarhead1

Apr 2, 2016

Matt Steigerwald is the best! He is the main reason I have a GMC and GMC is the vehicle of chose for me and my family! Liberty GMC is very very good, Matt makes them great!

Ron

Apr 2, 2016

All I needed this time was an LOF and I wanted it done thoroughly and quickly. I was greeted by a service attendant and the job was completed inless than 30 minutes. Even the tire pressures were adjusted to spec +/- one psi. I rely on good service to keep our Acadia rolling as our favorite vehicle.

DenaliDelight

Mar 31, 2016

Nikki and Desiree were incredible to work with. Very attentive and put in the work to get the deal done. Rounded out by Hobby in finance, they all made buying my wife a new car for her birthday a wonderful experience.

Nicole81

Mar 13, 2016

My husband and I went into this dealership after making an appointment several weeks ago that we had to cancel due to illness with our kids & ourselves. First and foremost, when I advised Jessica Savage that I would call her when we could reschedule she did not blow up my phone or my email like other dealerships I know would have. She allowed us the time we needed for everyone to get the flu out of their systems & get life back on track for me to email her. Once we were finally able to make it in, we met with Kingsley. He was welcoming & friendly from the start, the fact that he did not act anything like a typical car salesman from the minute we met him immediately put both myself & my husband at ease. He really listened to exactly what we needed in a new vehicle & he delivered immediately with a brand new vehicle to their lot. Unfortunately, the payment on that vehicle was not in our range, but Kingsley never once pressured us to move forward with that vehicle, he just said, okay, we'll find you one that works. He 100% delivered on his promise, we found another vehicle that both my husband and I fell in love with, we drove it, came back & the payment was exactly where we had asked for it to be. Kingsley made what is typically a very stressful, exhausting experience pleasant & fun, he has an amazing attitude and truly cares about his customers, not just getting the sale. I will most DEFINITELY recommend him to anyone I know looking to buy a new car & when it comes time for us to get a second new vehicle, he'll be seeing us again. Thank you so much!!!!

louiepreacher

Feb 26, 2016

From the very first time I visited their service department and each visit afterward for service I have been treated with excellent service and great professionalism. Matt is our service advisor and he watches out for us and takes wonderful care of us. With or without an appointment Matt sees that our job is completed quickly and we have never had a problem after any work performed at Liberty GMC. Oh yes, we have NEVER felt any kind of pressure to have any work performed. I would highly recommend Liberty GMC.

Sheri Mahn

Feb 19, 2016

Bought my terrain in Dec 2010. Still love it. Get it serviced on a regular basis. Always a quick and easy process. Service writers are very nice and helpful. Vehicle still drives like a dream.

A Kline

Feb 18, 2016

Service was timely and complete. I arrived at noon and was completed at 1:30

purchaser

Feb 14, 2016

My recent purchase of a new vehicle at Liberty GMC was the best experience I have ever had in the past 45 years! My salesperson Burt Mcilnay and the entire staff were courteous, knowledgeable and professional in every way without the "usual" questionable sales tactics so common with dealerships. I would highly recommend that anyone considering the purchase of a vehicle to visit Liberty GMC first and not waste your time with those "other" dealers. While your there, say "Hi" to Burt. You'll be gald you did!

Christina

Feb 5, 2016

What a terrific experience to do business with a locally owned enterprise whose employees who were courteous, efficient and professional. The facilities are spotless. They make buying an automobile I'm having it serviced a painless experience.

G-Nee

Feb 5, 2016

From 3 years ago purchasing my GMC Terrain to servicing, Liberty GMC has excelled. Great customer service/support. Went out of their way for my convenience with a loaner. Service techs not only changed the oil but found other concerns that I had and some I didn't realize I had. I saw it as a possible breakdown that didn't happen because of their expertise.

janinphoenix

Feb 3, 2016

Matt Steigerwald has been our service advisor for 12 years. He is the BEST!! We purchased three new cars at the dealership in 2004 and Matt has been our service advisor from day one. Our salesman recommended Matt as our advisor and we are so grateful he did. We have had many occasions over the years to benefit from Matt's excellent customer service and expertise. We totally trust him and depend upon him to keep our cars in tip top shape. Liberty GMC is not the closest dealership to us but we continue to go there because of Matt. We highly recommend Matt to anyone who is looking for a honest and knowledgeable service advisor for their car.Jan Kuenzli

atemple3

Jan 29, 2016

We love the service department at Liberty. Matt is always so helpful and clearly explains everything! Service is done in a timely manner and they always do a great job.Thanks Liberty

TRAVIS HENRY

Jan 25, 2016

MY WIFE ORIGINALLY WENT TO LIBERTY GMC IN 2006, SHE HAD SUCH A GOOD EXPERIENCE THAT AS OF NOW OUR FAMILY HAS BOUGHT AND SERVICED MANY VEHICLES THERE. WE ARE A GMC FAMILY. WE WILL RECOMMEND LIBERTY GMC FOR YEARS TO COME. I RECOMMEND JOHN HARRISON AS A SALESMAN AND STEVE IN SERVICE. I TRUST THE OTHERS JUST AS WELL BUT THOSE ARE MY GO-TO-GUYS !!

Brandon

Jan 24, 2016

From the time I arrived on the lot to the time Ileft, the staff was excellent to work with. I came prepared, knowing what I wanted to drive and spend and Ryan was great to work with.

Marcia

Jan 24, 2016

The staff in the service department are always friendly and take care of whatever I come in for. The paperwork is extremely quick and generally my Terrain is ready to go when they say. I always appreciate the complimentary car wash.

Louden

Jan 20, 2016

Have worked with Jim Sepe since moving to the area. Jim and the service techs treated me and the car as if I purchased it from Liberty. Easy to make appointments and Jim keeps track of what is really needed and when.

Hates_liberty

Jan 16, 2016

This dealership will lie to your face, and smile the whole time. They are more interested in cheating you out of money. They will give you a "deal" and the after you get the car and are stuck will call and say the financing didn't go through and your payments will increase. Please go to another dealership.

DJjack

Jan 15, 2016

Bob Nickerson was very helpful and maintained a perfect balance between professionalism and friendliness. We had called ahead and Bob had the keys and vehicle ready for us when we arrived. Great price and great experience from beginning to end. Thanks!

Ward

Jan 13, 2016

Made an appointment in the morning took my car in and got it repaired the same day. The free shuttle service took me home and picked me up when the car ready.

RoadTrip

Jan 13, 2016

While vacationing in the area, our GMC Terrain was due for service. Through the dealership website, I was able to select an appointment time convenient for my schedule. Upon arriving at Liberty GMC we were greeted by attentive staff and were welcomed into a very busy but comfortable service department. Accommodations in the guest lounge were outstanding and made our wait time more like relax time with refreshments available.

Rodney Lawless

Jan 12, 2016

I have always said that if you want your feelings hurt really bad, take your vehicle in for repairs. It can hurt for months. I've been dealing with Matt for a few years now and I have to say that he has always taken a lot of the pain out of my vehicle repairs. He makes me feel that he understands my situation concerning time and not having anyone I can call on to pick me up and bring me back when my vehicle is ready. My last two trips to the dealership for repairs cost me $4000.00. That was painful.... and I felt like Matt did everything he could to explain to me in terms that I understood what was needed to repair my vehicle and convince me of the necessities of the repairs. He even took me into the service area to talk to the mechanic. He put me in a loaner vehicle to go home and promptly called me when my vehicle was ready for pick-up. He's an excellent Service Manager in my book and I hope he's around for a long time. I drive more than 60 miles to get my vehicle repaired by Liberty GMC. That should tell you something.

julie

Jan 12, 2016

Been coming to service my vehicle for years and Steve has been my advisor , I appreciate him so much. I came in to have a part put on my 2007 sierra it was a great experience. Thank you so much Steve.

GMC buyer

Jan 10, 2016

We had a fantastic buying experience. The staff was friendly and accommodating throughout the entire process.

Dana C.

Jan 8, 2016

I had excellent service from the minute I walked in and was introduced to Kingsley White. H did a remarkable job and my circumstances were a little unique. Kingsley went out of his way to accommodate us and get us the best deal. Thank You!!! Anyone looking to buy should go to Liberty GMC!!!!

John G

Jan 7, 2016

Went in looking for a new SUV. Jeff helped me decide what would be best for me and my wife. I would recommend this dealership over others I have delt with. No pressure at all. Great Price.

Nicolson

Jan 5, 2016

Gmc service followed through with a friendly service call reminder .We then were able to get timely maintenance scheduled and completed.It even included an exterior car wash.

sezemskyatatt.net

Jan 4, 2016

Bob Nickerson was really helpful in the entire effort.It was fast, friendly, got the price I wanted, and overall was just a fun efffort.

Jackie

Dec 25, 2015

Sam always very pleasant and helpful. Lift gate still acting up. Loud sound when gets to top open position. Will need to be looked at again.

tom worker

Dec 24, 2015

steve always takes good care of us and our vehicle

10 Year Buyer

Dec 16, 2015

I am one of those people that only buys a new car about every 10 years. The time had come for a new one and we had such good luck with our GMC Yukon that we were looking at the GMC Acadia as we no longer need a large vehicle. We went to the car show in Phoenix and had pretty much made up our minds on what we wanted. We stopped at Liberty GMC on the way home to see if we could test drive an Acadia. We were greeted by the salesman (Bobby G.) and told him what we wanted to do. He immediately got a vehicle for us to test drive and off we went. At the conclusion of the drive we told him we weren't quite ready to buy but that we would be back when we were. Several days later we made an appointment with Bobby and proceeded with the purchase. We knew exactly what we wanted and Bobby came through for us on every aspect. It wasn't just a cut and dried thing and there was lots of leg work in it for Bobby, but the whole process was fun. Bobby put in the extra effort for us, laughed with us when things got a little crazy and all in all just made the whole experience very enjoyable. The entire staff was very professional and answered my every question and concern. Sure, it takes several hours to go through the process, but when it is as enjoyable as it was, it isn't a big deal. Liberty will get my new car business again....in about 10 years, and I hope Bobby G is still there to work with.

10 Year Buyer

Dec 16, 2015

I am one of those people that only buys a new car about every 10 years. The time had come for a new one and we had such good luck with our GMC Yukon that we were looking at the GMC Acadia as we no longer need a large vehicle. We went to the car show in Phoenix and had pretty much made up our minds on what we wanted. We stopped at Liberty GMC on the way home to see if we could test drive an Acadia. We were greeted by the salesman (Bobby G.) and told him what we wanted to do. He immediately got a vehicle for us to test drive and off we went. At the conclusion of the drive we told him we weren't quite ready to buy but that we would be back when we were. Several days later we made an appointment with Bobby and proceeded with the purchase. We knew exactly what we wanted and Bobby came through for us on every aspect. It wasn't just a cut and dried thing and there was lots of leg work in it for Bobby, but the whole process was fun. Bobby put in the extra effort for us, laughed with us when things got a little crazy and all in all just made the whole experience very enjoyable. The entire staff was very professional and answered my every question and concern. Sure, it takes several hours to go through the process, but when it is as enjoyable as it was, it isn't a big deal. Liberty will get my new car business again....in about 10 years, and I hope Bobby G is still there to work with.

Corky

Nov 26, 2015

The work you get there is excellent and done well.Have went there for a long time for my service work and we live in Canada and down 5 month of the year

Ed

Nov 22, 2015

I've had my vehicle in twice for service and have been exceptionally pleased with the experience. The staff at GMC Liberty are very professional and aim to please. I highly recommend this dealership.

golfguy1942

Nov 15, 2015

I have never been treated so well by any dealership I have bought a car from before. Both sales and service and # 1 in my book.

Vern

Nov 11, 2015

I purchased a new truck and enjoyed the experience. This isn't the first time buying from this GMC dealer and it probably won't be the last!

Quality

Nov 11, 2015

from beginning to finish everything went smooth all my expectation were reached no surprises and the personal customer service provided by everyone there was spectacular special thanks to Stanley strongly recommend this gentleman to handle your purchase he was on point the whole time i will definitely go back to liberty GMC .thank you again p.s love,love, my terrain

Grannys4me

Nov 9, 2015

We had been having some differences of opinions with Tommy Helms the General Manager over a 2015 Denali I had bought in Jan of 2015 that was a lemon had major transmission problems and I had been to the service dept 5 times and lied to several times about repairs that they allegedly performed.They even lied saying they replaced the transmission when they had not.. I had to start complaining and demanded they take back my vehicle and give me another one.After several weeks of letters to the CEO of GMC etc Liberty GMC did get approved to buy back my vehicle and give me another one. Only because of the salesman Shaun Disney did this transaction end up going smoothly and end up happy. Shaun has true knowledge of all the products he represents and his customer service is impeccable . We will be back again

tmanning

Nov 3, 2015

I came in to Liberty GMC from Gibert Area, shopping around for a GMC Denali Sierra for my wife and I met with Mr. Helmand and after 5 minutes I knew that I was not dealing with someone that doesn't know what he is doing. Treated me with respect and I made a purchase. The truck was for my wife and he called back made a appointment for her to come back to liberty and he demo the truck to her and fill the tank up. I am will recommend Mr. Helmand and Liberty GMC to all my friends and family. As an business owner he is truly an asset to the organization.

TJ

Oct 3, 2015

I knew exactly what I wanted and had done enough research to know what a fair price was for the Yukon Denali I wanted and what a fair price was for my trade. I live in Scottsdale and I wanted to make a deal before I made the long drive to the dealership. Shaun Disney and I agreed to all terms over the phone and there was absolutely ZERO monkey business once I arrived. All terms were exactly as we discussed and Shaun spent a tremendous amount of time going over the trucks many features. I have a family connection with another one of the big GMC dealers in town but they did not have the truck I wanted. Shaun matched the deal and provided exceptional customer service. I was very impressed and will be calling Shaun when I'm ready for my next Denali.

Teejay

Oct 2, 2015

These guys were awesome and they still are. I had a little dent on my two weeks after I bought it, they asked me to bring it in for fixing event before they knew I bought the protection warranty . Great team

CaribbeanViking

Sep 20, 2015

Was not expecting the great customer service I received. Jessica and the rest of Liberty GMC really made me feel at home; understanding my needs and helping me get into the vehicle I wanted. I will definitely be returning for future car purchases. Id recommend Liberty to anyone interested in getting set up with a new or used car. Keep up the great work!

CaribbeanViking

Sep 20, 2015

Was not expecting the great customer service I received. Jessica and the rest of Liberty GMC really made me feel at home; understanding my needs and helping me get into the vehicle I wanted. I will definitely be returning for future car purchases. Id recommend Liberty to anyone interested in getting set up with a new or used car. Keep up the great work!

V White

Sep 19, 2015

I called the dealership and explained my situation with my 2013 GMC Sierra PU; having problems starting; did not know if needed battery or something else.I explained that I had taken off of work in order to get vehicle serviced and understood normally I should have an appointment. Richard told me to come on in and gave me my representative's name, JIM. When I arrived and spoke to JIM, he stated it is highly possible the battery and explained why he thought so. I had come in right a lunchtime and he wasn't sure if I would be waited on real quick. Anyway, the vehicle was taken and within about 5 minutes, JIM came and told me it was the battery. I asked how long would it take to install. JIM said about 45 minutes. I said okay. Maybe about 10-15 minutes later while I was waiting in the customer's waiting area, JIM came and said my vehicle was ready. That was awesome!!!! I called that service second to none. Thank you again JIM!!!

Bob Burnand

Sep 11, 2015

Went out to test drive a GMC truck. The salesman was new but he was quick t get the answers to our questions. They had the truck ready for us when we arrived and the test drive went well. The people are friendly and helpful.

Jean & Bob H.

Sep 10, 2015

We had our vehicle served. The work was done at the time of the appointment, which is unusual anymore! We're more than pleased with the Service Dept. at Liberty GMC and would highly recommend them and the dealership.

Lois85248

Sep 10, 2015

My 2015 Malibu developed a problem with the windshield washer unit. When the parts came in, I was offered a vehicle to use for 2 days, and Gianni was very helpful and kept me informed of progress.

ktron

Aug 26, 2015

WE TOOK OUR CAR IN FOR SERVICE WHICH SOMETIMES CAN BE UNPLEASANT EXPERIENCE AND WAS TREATED WITH RESPECT AND RECEIVED A PLEASANT EXPERIENCE FROM TWO VERY CARING PEOPLE ANDY WEATHERLY & GIANNI IACOVO THANK YOU KENNETH & BEVERLY TRONGO

J S

Aug 25, 2015

Extremely fast service for a Monday afternoon. Thanks for your part in a great day

Jill Hicks

Aug 25, 2015

We decided to purchase our car from Liberty GMC because I know they are passionate about their commitment to the community, their customer service is top notch and they had the very best car for the very best price! Our entire experience was positive - from letting us drive the cars we were most interested in, being able to thoroughly answer our questions and making the process of purchasing a car quick and painless. Thank you Liberty GMC!

disappointed in tucson

Aug 25, 2015

saw a vehicle, made contact with internet sales. was quoted a price. i made finance arrangements. when i called back to verify and go ahead they raised the price. news flash!! vehicles are not gold mines when they sit on your lot for a period of time. you quoted a price, so sell it at that price.

JillCHicks

Aug 25, 2015

We decided to purchase our car from Liberty GMC because I know they are passionate about their commitment to the community, their customer service is top notch and they had the very best car for the very best price! Our entire experience was positive - from letting us drive the cars we were most interested in, being able to thoroughly answer our questions and making the process of purchasing a car quick and painless. Thank you Liberty GMC!

Coyot33

Aug 24, 2015

I purchased a 2015 Mustang GT from them about 3 months ago. I hadnt really looked closely to the outside of the car figuring it was pretty much brand spanking new. The buying process went very well thanks to Helmand. Two weeks later however I noticed the bumper was popping out in the back. So I took the car back with my friend and asked them to fix it. Ash had told me they couldnt because I could have done it and theyd never know......Well a few weeks ago I talked to someone who looked at the car before me and they claimed that it was stated they would fix it if they purchased the car.I would have never bought the car had they not agreed to fix it if I had seen it. I take my car to shows and competitions and leave it in the garage most of the time to be babied. I do not have the money to fix this eye sore that they should have been honest and told me about in the first place. The car was CLEARLY hit in the back before I had bought the car and covered up. It is now even worse and the paint is starting to stress crack. The actual metal of the body near the tail light is pressed against it. I feel I was deceived and not taken care of like I should have been. If they would put in the extra effort to figure out that I bought the car like this via ad pictures etc they would realized why Im so upset.UPDATE: 5-19-16: I've had this car for exactly a year now and I got rearended a few months back. Had a body guy take my car in as it wasn't that bad of a rear end collision. THE CAR HAS BEEN WRECKED BEFORE. They sold me a WRECKED car with a CLEAN carfax. Expect a lawsuit avoid this dealership at all costs!

Disappointed in Tucson

Aug 23, 2015

Did research on vehicle. Made contact with internet sales. Was quoted a price and I went for financing. When i made phone contact again i was informed that the price of the vehicle went up. Whatever happened to sticking to the price you gave, You dont have a goldmine on your hands, you have a vehicle that was sitting on your lot for along time.

Happy Acadia owners

Aug 16, 2015

We have NEVER liked the whole car buying process and we were quite pleasantly surprised with Liberty GMC on our recent purchase of a GMC Acadia. Tons of accolades to our salesperson, Desiree Morales and our finance rep, Hobby Nelson. Both made sure that we were completely satisfied before leaving the dealership. The attention to detail was excellent including the introduction to our assigned service manager and everyone else at the dealership. Desiree took the time to give us a thorough tutorial of all the wonderful bells and whistles on our GMC Acadia. Her follow calls have been very much appreciated. We are convinced that she has memorized all of the owner's manuals because there wasn't anything she wasn't able to answer. Send us any survey and we will give a 100% rating. You need to add Desiree's name to the list of employees below.Our sincere thanks,Ronald and Kathy Brooks

jwswick2015GMC

Aug 2, 2015

John Harrison was very professional and I enjoyed working with him! The dealership is very clean, great inventory and the management team was very nice!

azrosefr

Jul 31, 2015

I brought my Pontiac gt 6 to have it service and check fuel consumption. Jim was very helpful and he did explain what was done to my car and what to expect. He made some recommendations for some work to be done in the near future. All and all everything was done with my knowledge and approval. I waited for my car in the waiting room which was very nice and they provided coffee and snack for the customers. I must say that was new to me but it was a very nice gesture. Thank you Jim for all your help and service.

GMC Yukon Owner

Jul 29, 2015

We had been searching for an SUV for the past month. I had inquired online and immediately I got a call from Jay Saltz. He was very persistent and very helpful. I asked questions and he was quick to find answers for me. He called, emailed and even called me after hours to let me know the status of my application. When we finally came in, we were very impressed with the cleanliness of your facility. The sales people outside were very pleasant and quickly found Jay for us. We absolutely LOVE our car! The person who wrote up our contract is an asset to your company as well. He was very pleasant to work with, and sold us warranties and extras that I'm sure we could do without but because he was sure to inform us of all the options we felt that we could benefit from it. We came back the next day pulled up to the service station and the service person working that day was very helpful and quick to respond to my questions. He asked if I needed to have a sales person answer my questions about the car and features. Even after the sale, Jay continues to call us to make sure we are completely satisfied with our car, and even offered to help us get extras set up. Those three individuals made our experience a memorable one. We look forward to a lifetime relationship with your dealership as long as you are hiring and employing people like these three. Thank you for the beautiful car as well as the great experience!

AZ Traveler

Jul 29, 2015

I recently bought a used car and it was definitely one of the best car purchasing experiences I've ever had. John Harrison was very friendly and helpful in getting the deal done for me and there was no typical used car sales tactics. They let me know they wanted me to buy from them and they would work with me to make it happen which they did. Levi Sebestyen in finance was also very friendly and easy to work with. The dealership also helped me save money on car insurance with an in-house Allstate office. I would definitely recommend the dealership to anyone looking for a car. Thank you to all the staff!

Ward

Jul 27, 2015

Good service, which is done quickly. Free Wifi, coffee and donuts a plus.

Tinki22

Jul 23, 2015

Matt greeted me as soon as I arrived.. he was most courteous and pleasant.. I had an oil change that was done in a very timely manner and I was very pleased with the overall results.

MSVI62

Jul 15, 2015

My overall experience was AWESOME! Jim(last name escapes me)was the staff member that helped me. He always takes care of me. He answers all questions very detailed and gives above and beyond measure advice for future services needed.

Chatty Dennis

Jul 15, 2015

Liberty GMC is awesome!! This is my 2nd car purchased from them. From the start of looking for the car I wanted to all the paperwork. It was an easy process. Most of all TRUSTWORTHY & EXCELLENT Customer Service! They also have an excellent warranty & Service Department! I will never go anywhere else.

Nacostarella

Jul 15, 2015

Sent my 18 year old son up for some service and he was taken care of and not taken advantage of. Had his oil changed and they showed himbacfewvother items that needed to be fixed. Great job and great ethics!!

whoabroracer

Jul 15, 2015

Went to buy a used suv and ended up buying a new GMC Arcadia due to the wonderful staff help and support. Vincent Helms was a great help and no one was pushy which was very nice. Great job Liberty GMC!

carbuyer7582300

Jul 14, 2015

I purchased my GMC Terrain at this dealership with the help of Julian. He was very nice and truly a pleasure to interact with. He was also very knowledgeable about all of the features on the car and took a lot of time to answer all of my thorough questions. He did not pressure me to purchase the vehicle, but went above and beyond to make the deal happen and ensure my satisfaction with the Terrain-even after I already bought it. Thank you to Vince as well for also going above and beyond in helping me with the purchase of this vehicle. I am very happy with my dream car and the entire experience I had through Liberty GMC. If you are in the market for a new car, my advice is to ask for Julian- you will be glad you did!

carbuyer102938475

Jul 14, 2015

I purchased my GMC Terrain at this dealership with the help of Julian. He was very nice and truly a pleasure to interact with. He was also very knowledgeable about all of the features on the car and took a lot of time to answer all of my thorough questions. He did not pressure me to purchase the vehicle, but went above and beyond to make the deal happen and ensure my satisfaction with the Terrain-even after I already bought it. Thank you to Vince as well for also going above and beyond in helping me with the purchase of this vehicle. I am very happy with my dream car and the entire experience I had through Liberty GMC. If you are in the market for a new car, my advice is to ask for Julian- you will be glad you did!

Happy Tundra Owner

Jul 11, 2015

We have had many less than desireable car buying experiences like many. Not true at Liberty. It was an experience that we would recommend to anyone. Shaun Disney was fantastic to work with. One could see he wanted to help us purchase a Tundra but in a way that would be positive for us also. Not just in it to sell a vehicle. They were negotiable. Shaun even had dinner delivered to us as we waited, on the house. We had a back up camera installed, noticed something wasn't right when we got home (across town in Mesa). They provided us with a loaner overnight and payed for the gas since the camera wasn't installed correctly the first time. The staff at Liberty are not there just to sell vehicles, they care about your experience and thats why they are one of the best dealerships in town. Recommend visiting Liberty and look up Shaun Disney!

Major (ret.) Bruce Shearer

Jul 10, 2015

This dealership is everything I look for when buying or servicing a vehicle. They are friendly, professional and they maintain high standards. They do not waste my time or money. They care about customer satisfaction and it shows in everything they do. I am very pleased with the quality of the work they do and how I am treated.

Bill M

Jul 3, 2015

Make my appointment for oil change and was greeted within seconds, checked in. matt was Professional in getting the work completed, and explaining what I would be expecting in the future for work to be done and cost when needed.ALWAYS Good to go get my service. I drive away with confidence knowing my car is taken care of.Thanks Matt

Dr R Wells

Jul 1, 2015

Great dealership. Well managed. No high pressure sales. Extensive inventory. Knowledgeable and friendly sales personnel. Fair vehicle value. The salesperson "Santiago" did a fantastic job in completing the sale.

s.jones

Jul 1, 2015

Go see Rob Murray at Liberty!!!! after car shopping for months stopped in Liberty GMC "just to look" and ended up leaving with an amazing deal and even better experience. Rob Murray was a pleasure to work with finding us just the right vehicle within our budget. no hassle. no nonsense. will definitely be back for all our future purchases

s. jones

Jul 1, 2015

Go see Rob Murray at Liberty!!!! after car shopping for months stopped in Liberty GMC "just to look" and ended up leaving with an amazing deal and even better experience. Rob Murray was a pleasure to work with finding us just the right vehicle within our budget. no hassle. no nonsense. will definitely be back for all our future purchases

jimplex

Jun 27, 2015

I was going to Liberty GMC back when it was called Peoria Pontiac! The name may have changed, but the great customer service has remained. Whether you're buying a car or just coming in for an oil change, they make you feel like your business is the most important thing in the world to them. I especially like that they're not "hard sellers", whether it's for a repair or buying new (I've done both here)--they give you all the info you need and let you make the call. I wish every business handled itself like Liberty GMC!

Kevinf15737

Jun 26, 2015

Once again Matt Steigerwald exceeded all expectations in Customer Service. I drove my 99 Yukon into the shop for a new battery finding out the wait would be long due to several customers showing up unannounced. Matt took it upon himself to grab a wrench and install the battery HIMSELF! UNBELIEVABLE! I have never seen a service representative do this in my life. Just proves how dedicated Liberty GMC is to it's long standing customers. Thanks again Matt!

butwhy1001

Jun 25, 2015

rob murray was our salesman we have bought 5 cars from him while he was at peoria ford so glad he decicded to move to gmc i like them better than for rob went so far above and beyond what anyone would do he is a true blessing to your company and he will be my salesman and my familys for life thanks rob for the help w the terrain see you when our middle one gets her lisc in august

CDFS

Jun 20, 2015

I came in for service because I was going on a trip. I explained that anything not immediate would have to wait a couple of weeks. My car was given the service, items to be done in two weeks were noted and I was out in under an hour.

Brleab

Jun 20, 2015

I had the worst service I've ever gotten from this guy .He was on the phone with family was having a bad day I had made an appointment prior to coming in. worst service I've ever gotten from this guy guy. He was on the phone with family was having a bad day I had made an appointment prior to coming in. I was told I didn't need to bring it after service get done he told me I owed money ! But I have a warranty but since I had gotten it at another dealer he was not able to find it and told me it's not his job to fin my warranty! Stay away from this guy at all possible

Pilot 2013

Jun 20, 2015

I would love to give 5 stars but cleaning crew took one star away. ..Best person that took excellent care of us was Julian Grubbs...He was on top of everything, was able to answer any questions with a smile on his face... best first experience with dealership. ...Hobby wa excellent in explaining all the paperwork...excellent customer service, kind person. ..Ruben was able to work the price and interest with us, we are grateful. ..Thanks Julian, Hobby and Ruben

Dave Harris

Jun 18, 2015

Best in the valley. They understand the meaning of ethics and integrity

Liz & Bob

Jun 17, 2015

after choosing a vehicle on the Internet, we set up an appointment to test drive a used vehicle. Danny was very prompt and knowledgeable. After the test drive, we had decided against purchasing the used vehicle and began to shop the showroom. We decided on a 2015 GMC Acadia Denali. Danny explained all the mechanical specs as well as demonstrated all the "bells and whistles" to us in a very helpful manner. We then began the finance process which was very quick and painless! We were shown the service dept and introduced to those who worked there. We were introduced to the Allstate reps on site. Danny also configured the OnStar app for us before we drove off. We never felt any high pressure sales and we felt they really were fair in working to give us the deal we wanted. We are also ready to purchase a new GMC Sierra truck at this time and hope Danny Rasho will work with us again!

Charles86

Jun 14, 2015

Don't buy the hype! This is just another sleazy used car lot. Prepare yourself for overly aggressive sales tactics, and blatant rudeness. How they are ever able to sell vehicles, with the attitudes that they have is beyond me. One of the sales people, Tristan Ramirez, literally told me I was wasting his time, since I wasn't willing to sign that day. Then he got up, and stormed out of the room. He also kept trying to argue that my aesthetic tastes were incorrect. Really? You gotta be kidding me ..

john harris

Jun 14, 2015

went there actually I called there and spoke with Ron's boss John ended up meeting Ron near middle of the afternoon give me the best deal that I've had in a long time on a car or SUV I should say for that matter the whole staff there was courteousI would definitely recommend to all of my friends and family thanks again Rob and liberty GMCi

charles86

Jun 14, 2015

Don't buy the hype! This is just another sleazy used car lot. Prepare yourself for overly aggressive sales tactics, and blatant rudeness. How they are ever able to sell vehicles, with the attitudes that they have is beyond me. One of the sales people, Tristan Ramirez, literally told me I was wasting his time, since I wasn't willing to sign that day. Then he got up, and stormed out of the room. He also kept trying to argue that my aesthetic tastes were incorrect. Really? You gotta be kidding me ..

Kevinf15737

Jun 14, 2015

Service representatives Steve Okeson and Matt Steigerwal, far exceeded all expectations during a recent visit to Liberty GMC. Their attention to detail, courteousness, excellent communicative skills and knowledge of my vehicle were the best I've seen since owning the vehicle (16yrs.). Their staff effortlessly brought my GMC back from the ashes. Thanks Steve and Matt for OUTSTANDING SERVICE!

Heidi P

Jun 10, 2015

I am happy to report that this is my second purchase from Liberty GMC in Peoria AZ. John Harrison was my salesperson and without a doubt the best ever!! I hold GMC's in high regard, as this is my 4th one. Couldn't be happier with the dealer and look forward to servicing my new vehicle with Liberty as well. Thanks again to all who helped make this purchase happen. Especially to John Harrison.

Beast camaro

Jun 7, 2015

I love this place from the employees to the work they do. Amazing service every time and they don't try to rip your off , ever, always so professional :0) thank you guys for all your help.

rwt 1936

Jun 3, 2015

great service rep. great experience I have bought five cars there steve was very helpful in service department . I looked at new cars while there no high pressure .

Treva5

Jun 3, 2015

I found the car online and made contact with Shaun Disney. The experience was great I was shown the car and the buying experience was pleasant.

Richard K

Jun 2, 2015

If you can deal with John Harrison you will be happy. No high pressure and very knowledgeable.

Richard

Jun 2, 2015

John Harrison was the sales rep. Very knowledgeable and no high pressure. The deal was fair, the trade in value was fair. The customer service was outstanding.

summer15

Jun 2, 2015

Shawn Disney was wonderful to work with including the financing department. No pressure and I was given plenty of time to make a final decision, it was the best overall car buying experience that I've had.

Janet

Jun 1, 2015

This dealership was very accommodating and answered any questions we had. Our salesman was knowledgeable and helpful. The facility was bright, clean and attractive.

lindsay1

Jun 1, 2015

Bought a used vehicle from them and within 2 months of owning it had to take it back for the same problem 3 times. All they did was they and put a band aid on the problem. I had taken the vehicle to another dealership to have the problem looked at and was told what needed to be done, I went back the Liberty GMC shared with them the info as was told that I was on my own. I had to contact the customer relations person there to see if they could help. I was told to bring it in once again so they could look at it. They keep it for 2 days this time, I was told that the service manager and the head service tech was going to look at the problem this time. All they did to address the problem was the same thing they did the following 3 times. I received a call the next day telling me the service manager and tech didn't look at it and they wanted me to bring it back down. When you pay close to 30K for a vehicle that has less than 36,000 miles on it you don't expect have to dumping money into it right away. I had heard great things regarding Liberty but will never go their again and well tell everybody I know that they don't stand behind what they sell and their customers.

TatBH

Jun 1, 2015

I would like to thank Autumn and staff at Liberty GMC on our purchase of our 2015 Yukon, you made our buying experience very pleasurable. Bobby G. was our salesman, who made sure that our buying experience was enjoyable. We were treated with respect and everyone we met was very helpful, it was like we were part of your family.Thanks again.

DougAZ

May 31, 2015

Awesome dealership, great value, excellent deal, wonderful staff. Love our GMC. Special thanks to Mr. Santiago, a true friend in our car buying experience. Stop in and ask for him by name, you will not regret it.

dleal95

May 31, 2015

Zeb greeted me at the door and never once pressured me into purchasing a vehicle but was so helpful in buying my 2012 Mazda 3!

DougAZ

May 31, 2015

Awesome dealership, great value, excellent deal, wonderful staff. Love our GMC. Special thanks to Mr. Santiago, a true friend in our car buying experience. Stop in and ask for him by name, you will not regret it.

DJ0317

May 30, 2015

Great service, great personal, very helpful. I will recommend to my friends and family. Thank you Liberty

k Tatum

May 30, 2015

We went to Liberty GMC to test drive a used car we found on the Internet. We left with a shiny new 2015 Yukon Denali. Shaun was no pressure, knowledgable, creative, he was able to anticipate what we 'might' be interested in by asking questions and listening to what we said. He was respectful, professional and extremely enjoyable to work with. K Tatum

ktatum

May 30, 2015

We went to Liberty GMC to test drive a used car we found on the Internet. We left with a shiny new 2015 Yukon Denali. Shaun was no pressure, knowledgable, creative, he was able to anticipate what we 'might' be interested in by asking questions and listening to what we said. He was respectful, professional and extremely enjoyable to work with. K Tatum

RaeME

May 30, 2015

I have given the 5 Star rating mainly because of my salesman, John Harrison. I purchased a Acadia from him and he is, without a doubt, the most friendly, casual/laid back, knowledgeable salesman I have ever encounter. He explains the features of the car clearly, gave me a fair trade-in, excellent price on the new car and makes you feel as though you have made a friend by the time you leave. The process was painless and I feel it was entirely because of this 5 Star salesman. I highly recommend John Harrison. The entire staff was very professional.

Ahaas10

May 29, 2015

The staff was very helpful and would definitely recommend Liberty GMC dealership to fellow coworkers and friends.

Lvcactus

May 29, 2015

We had an excellent rapport with Shean Disney who was patient, knowledgable, and honest with my wife, three kids, and myself. We are very please with our purchasing experience and were able to complete a purchase within our restrictive time frame. The dealership and financing staff were very accommodating and respectful of our time and needs.

Kara

May 25, 2015

Julian at GMC was fantastic. Low pressure and really listened to us. We walked out with a perfect vehicle for our family.

Kara

May 25, 2015

Recently bought a vehicle from GMC. Worked with Julian and he was informative and low pressure. Really enjoyed this experience and would recommend this dealership and Juilan to anyone looking for a vehicle.

David B.

May 22, 2015

Very professional, did not dicker on the price. Went back and forth once and were very fair with what they gave me for my trade-in. John Harrison was my salesman, not pushy, friendly, personable and professional. I would have no problem purchasing another vehicle from Liberty even though not convenient.

Suhair Amer

May 21, 2015

Yesterday I went to liberty GMC for check up, and oil change for my Terrain 2011, they did a very good job, I love the service , I recommend libraty GMC to all my friend. Thank you

iamruth

May 20, 2015

ABSOLUTELY THE BEST!! Liberty always exceeds the others in friendliness & service! I just wish these customer ratings were more user friendly; I wasn't going to say anything but because you insist that I write at least 25 words-- I think more people would respond if the surveys were less time consuming.

cslockha

May 18, 2015

Shaun Disney was very professional and informative from start to finish.

cslockha

May 18, 2015

Shaun Disney was very professional, informative and easy to work with. He really made the process go smoothly from when I called to ask about the truck until he handed me the keys.

Lyn

May 18, 2015

Everyone was great to deal with. This was "under promise, over deliver" visit. They even helped with a cosmetic issue at no charge (removed another dealerships sticker).

dcampbell52

May 16, 2015

I am very particular about service and Liberty takes it to a higher level. Sam Ganczaruk is the best service manager I have ever dealt with. Keep up the good work.

Phoenix, Doug317

May 15, 2015

My first experience at Liberty GMC my sales rep Michael Alfarone gave me good information on my vehicle. He had great follow through. Liberty GMC made me feel like this is the place I will send my friends and family. Thanks Liberty!

Esta

May 11, 2015

I have been going to Liberty GMC since 2008. Always have a good experience there. Never pressured into anything. Traded in my 2008 Torrent which I had purchase there and I am now leasing a 2015 Terrain. Loving every minute of the experience. Every one there treated us like family.

Debi C

May 9, 2015

I took my 2010 GMC Sierra to Liberty for service. In addition to the oil change there were a couple of other issues that needed attention. Matt called to tell me they found a small oil leak that would be fixed as well as the mirror and noise in the steering. I took a little longer to have the repairs done right, but I am pleased with the outcome. Thanks Liberty GMC

Chick 47

May 8, 2015

Move here from Avon Lake, Ohio, Liberty GMC service employee Sam Ganczaruk is Great. I feel like I have been a customer for years. GREAT people and dealership.

C and S

May 5, 2015

Helmand made the process of buying our new 2015 GMC Acadia a pleasant experience. He was professional, knowledgeable and timely. His customer service process was seamless. We recommend you call Helmand if you need a vehicle.Thank you, The Ryans

Ben

May 4, 2015

The whole process of buying our Suburban truck was painless. Johnny Ray Morhlang was very knowledgeable, professional and made it overall a less stressful experience. Thank you!!!

Yukon88

Apr 30, 2015

John Harrison was absolutely amazing, he got right down to business and cut out all the fluff! This is the second vehicle we have purchased from him, both experiences have been superb and flawless. We appreciate everything Liberty GMC does to make buying a vehicle a truly enjoyable process and all around great experience. Thank you, look forward to doing business with them again in the future.

yukon88

Apr 30, 2015

John Harrison was absolutely amazing, he got right down to business and cut out all the fluff! This is the second vehicle we have purchased from him, both experiences have been superb and flawless. We appreciate everything Liberty GMC does to make buying a vehicle a truly enjoyable process and all around great experience. Thank you, look forward to doing business with them again in the future.

cvonnieda

Apr 28, 2015

Helmand made the process of buying my new 2013 Ram quick and painless. I spotted the truck online, called to inquire, put a deposit on it over the phone and drove it home the next day. I was in and out of there in 2 hours with my new truck. If you need a vehicle I recommend you call Helmand.

cvninja

Apr 27, 2015

What a great experience buying a car. my wife I originally went in with a Capital Guarantee Loan. So we went on line and saw a few cars we liked. Cory Coronado called and e mailed us to make contact and make an appointment. when we cam in for out appointment Cory was with another customer. So then we had the pleasure of working with Mike McNew. Mike was awesome he got all of the info for Capital One but he realized he might be able to get us a better rate and they did. there was not a lot of hassle of a down or anything. Once I said he worked within me requested terms. There was some issues with two of the cars we wanted to see (dead batteries) they jumped the cars so we could test drive them. when we decided on the car the cleaned the car and put in a brand new battery. Mike was very helpful and I will be back again .

DLetcher

Apr 27, 2015

I knew exactly which vehicle I wanted and the sales staff was there to make the deal come together smoothly. Julius Lowe was fabulous! Definitely recommend him if looking to purchase- very attentive and made sure everything went well.

Me2015

Apr 27, 2015

Wonderful experience! They got us a great car for a great deal and rushed us through. They really catered to us and our needs. John Harrison was excellent and not pushy or overbearing. I recommend both him and Liberty GMC for your next car.

cvninja

Apr 26, 2015

What a great experience buying a car. my wife I originally went in with a Capital Guarantee Loan. So we went on line and saw a few cars we liked. Cory Coronado called and e mailed us to make contact and make an appointment. when we cam in for out appointment Cory was with another customer. So then we had the pleasure of working with Mike McNew. Mike was awesome he got all of the info for Capital One but he realized he might be able to get us a better rate and they did. there was not a lot of hassle of a down or anything. Once I said he worked within me requested terms. There was some issues with two of the cars we wanted to see (dead batteries) they jumped the cars so we could test drive them. when we decided on the car the cleaned the car and put in a brand new battery. Mike was very helpful and I will be back again .

Josh & Lara

Apr 24, 2015

If you're lucky, you will walk into Liberty GMC and have the absolute pleasure of dealing with Julian Grubbs. This guy. Not only did he take the time to find out exactly what we wanted, needed, and could afford, but he made the entire experience loose and fun. Julian showed us exactly what we wanted and the features of every vehicle. Seriously folks, when negotiations started I felt comfortable and although the prices didn't come back as expected, we worked through it and ended up still getting the exact vehicle we wanted for an extremely fair price. Buying a car can be discouraging and frustrating but this experience left us excited and pleased. Thank you Julian, you've earned our business. Cheers.

Jhint24

Apr 24, 2015

If you're lucky, you will walk into Liberty GMC and have the absolute pleasure of dealing with Julian Grubbs. This guy. Not only did he take the time to find out exactly what we wanted, needed, and could afford, but he made the entire experience loose and fun. Julian showed us exactly what we wanted and the features of every vehicle. Seriously folks, when negotiations started I felt comfortable and although the prices didn't come back as expected, we worked through it and ended up still getting the exact vehicle we wanted for an extremely fair price. Buying a car can be discouraging and frustrating but this experience left us excited and pleased. Thank you Julian, you've earned our business. Cheers.

Chaz Ray

Apr 23, 2015

No words can explain how awesome this dealership is from sales and service to finance, impeccable

gzamjahn

Apr 23, 2015

Probably the best car buying experience EVER! I just purchased a used vehicle from Liberty GMC and from start to finish everything was flawless! Thank you Tommy Helms for finding the exact vehicle I wanted which was a Mercedes S550 (clearly they can get anything you want) and Cory (my salesman) for helping me learn the equipment even though Liberty GMC is not a Mercedes dealership, the financing and how everyone did their best! I was trading in my WI vehicle and they helped me thru this process, I'm incredibly grateful to say the least! I can't say enough positive things about the staff and my experience at Liberty GMC! Thank you for everything! I will buy my next vehicle here for sure!

gzamjahn

Apr 22, 2015

Probably the best car buying experience EVER! I just purchased a used vehicle from Liberty GMC and from start to finish everything was flawless! Thank you Tommy Helms for finding the exact vehicle I wanted which was a Mercedes S550 (clearly they can get anything you want) and Cory (my salesman) for helping me learn the equipment even though Liberty GMC is not a Mercedes dealership, the financing and how everyone did their best! I was trading in my WI vehicle and they helped me thru this process, I'm incredibly grateful to say the least! I can't say enough positive things about the staff and my experience at Liberty GMC! Thank you for everything! I will buy my next vehicle here for sure!

Lissy

Apr 21, 2015

Very shady. I was working on numbers for a car that we test drove and they turned around and sold it within 12 hours to someone else. They didn't even call me with the information I was promised (trade in value for my vehicle). I have bought many cars and these people were awful. Go to Bill Luke or Chapman for friendly service. These people really did live up to their "car salesman" reputation. Shady.

Happy camper

Apr 20, 2015

We wanted to trade in our car and did our research to find what we wanted. We called in, got a salesperson, we talked and negotiated over phone, next day we drove up and had a very painless experience and walked out with a beautiful car. We had a few hiccups the first month after we bought it but every time we were in contact with our salesperson, he was on it with no questions asked. We live 4 hours from the dealer and our salesperson never blinked, he was always available and super courteous. Thank you to Julius Lowe for taking time to handle everything and make our experience wonderful and painless. If you are looking to buy/trade a vehicle make sure you ask for Julius Lowe.

Sheline

Apr 20, 2015

This was the best car buying experience I have ever experienced, Julian, my sales person was absolutely the best, he took every steps needed to make buying a vehicle an enjoyable experience. My husband had back surgery recently and was not able to leave the house, Julian brought the car to our house, let me test drive it, and when satisfied went and got all the papers needed from financing, brought them to our home so that my husband could read over and feel confident with me signing the papers. Everything was right up front, no hidden fees, etc. I signed the papers at my kitchen table. Julian is absolutely the best, I would recommend him and Liberty to anyone looking for a new car!!

Jim S.

Apr 19, 2015

We purchased a vehicle from Liberty GMC on Bell Rd in Peoria. John Harrison was very friendly, helpful, and knowledgeable about our vehicle. He and John Hartley made our carbuying experience easy. The process was efficient and quick. We appreciate the follow up from John Harrison to make sure there was no problems with the vehicle. Their customer service was way above what we expected. We are happy with our new vehicle and would recommend our friends and family to see him at Liberty GMC. Great experience from start to finish, thank you!

Jim S.

Apr 19, 2015

We purchased a vehicle from Liberty GMC on Bell Rd in Peoria. John Harrison was very friendly, helpful, and knowledgeable about our vehicle. He and John Hartley made our carbuying experience easy. The process was efficient and quick. We appreciate the follow up from John Harrison to make sure there was no problems with the vehicle. Their customer service was way above what we expected. We are happy with our new vehicle and would recommend our friends and family to see him at Liberty GMC. Great experience from start to finish, thank you!

dpds

Apr 16, 2015

Inquired about the specific vehicle online and heard from Shaun Disney within few minutes. Shaun provided good service when I went to test drive the car. I could not pick up the car same day because we could not come to an agreement on the price. About a week later they could not sell the vehicle so I received a call and they asked me if I was still interested and can pick up the car same day for the price that I proposed at my first visit.

FerryWife

Apr 11, 2015

A huge thank you to Shaun Disney for his great support not only in person but over the phone, my transmission blew up in my old car and Shaun talked me through how easy it would be for me to trade my old car in and get into something newer, that offered so much more than I previously had! I was terrified about how it would go, but the minute I arrived I was greeted and cared for by everyone. I'm proud to say I'm now driving a beautiful GMC Terrain! What a smooth, enjoyable experience. Thank you thank you!

Ferry Wife

Apr 10, 2015

Shaun Disney, was by far a stand up, pressure free sales rep! He turned a stressful event with my old car into an amazing experience with a new one! Thank you Shaun for walking me through each step and being so patient!

bob

Apr 5, 2015

Just got a new truck from Liberty GMC. Shawn Disney was very easy to work with and we felt he was there to help us get a great deal. Would recommend this dealership and will go back for service.

Millie

Apr 3, 2015

We took our gmc truck in for a recall and leased a new Acadia 2015!! Michael is not a pushy sales man He listen to what we wanted and didn't try to talk us into something we didn't want. We went with a lease because really who can afford a 650 dollar car payment. This is the second vehicle we have gotten there and will go again when the time comes.

BILLP

Apr 1, 2015

Steve O. is THE SERVICE GUY. I have been doing business with Steve since 2005 (Yes, we just started our 10th year together.). His MO is ALWAYS the same. His greeting is friendly, he listens as though you and your vehicle are very important, he pays attention to what you say and asks very pointed clarification questions to be sure he understands your descriptions and explanations and then he tells you straight what the possibilities are. He has NEVER surprised me with anything after the service has started. He is way more concerned about answering your questions than about getting his answered. I know that he will retire one day, and on that day Liberty GMC will suffer huge loss. Until that day, he is MY SERVICE GUY. THANK YOU VERY MUCH, STEVE. It has been a pleasure doing business with you, V/R Billp

Happy Customer!

Mar 20, 2015

My husband and I bought a new Acadia Denali yesterday from Liberty GMC. The entire process was easy and enjoyable - and on top of it they gave us the best deal in town. Every person we worked with was very professional, friendly and definitely put the customer first. This is how buying a car should be and I would recommend Liberty to anyone!

Amy D

Mar 8, 2015

LIberty GMC Service Department recently took care of some general maintnance needed for my Yukon. Sam greeted me when I arrived, quickly took care of what I needed and was able to lend me a courtesy vehicle while the work was being completed.I highly recommend using Liberty GMC for both car sales and service.

LisaMillerAZ

Mar 4, 2015

My fuel pump failed and Liberty GMC took excellent care of me and my car!!! They were very attentive to make sure I had a car, a loaner if needed, but I had a back-up car. They had my car fixed within a day and everything went smoothly through the warranty company. We have been very happy with this dealership and their service department!

JimD

Mar 3, 2015

My overall experience in buying a truck from Liberty was excellent. Ed savage went out of his way to insure I had a good experience. I would recommend Liberty GMC to anyone in the market for a new vehicle.

Differentlydriven

Mar 1, 2015

Tristan gave me a great service he put up with my demands and still made me feel special. I am a difficult customer and I know it. I make demands. So Tristan is an excellent salesman and a professional. Ask for Tristan if you want someone who will help you find what you need.

Dick Wynant

Feb 14, 2015

HAD AN 8AM APPOINTMENT. Car was taken in right away serviced, washed and ready to go within 50 minutes. Good job. Entire staff very considerate.

Jeri happy camper

Jan 31, 2015

Boston Paul was wonderful. He made my buying experence smooth, easy, and enjoyable. I will be telling all my family, friends and customers to go see him when they are looking for a car.

Tom W

Jan 29, 2015

Liberty GMC has a superb service department. Its staff members want done what YOU want, not what they want. I've had 10+ regular maintenance sessions for 3 cars, and each was handled efficiently, professionally and with maximum courtesy on the part of the representative. They always seem to have available appointment times when I need them, as long as I call ahead - which is only the smart thing to do. I would recommend Liberty GMC's service department to anyone with a GM product.

whitney87

Jan 26, 2015

I was in a sticky situation having my husband file divorce and leave me with an outrageous car payment... It was a 2013 GMC Denali Yukon, I came to this dealer to test drive something smaller... I hated everything because it wasn't my Denali, they were VERY patient with me, didn't make me feel hopeless... Once we found what I really wanted, they sat me down gave me a good appraisal of my Denali (I had researched the KBB value) they offered me the KBB price and a little more for my trade in and got me into the vehicle I wanted. Very patient, friendly, NOT pushy at all. Very professional and business like with the 'I care family attitude.' I will be back, I'm glad to have gone there.

SamCarlton10

Jan 21, 2015

I was a first time car buyer with many strict guidelines and no credit. Jessica Savage, My sales representative, took care of me immediately. She did not "turn me away," like the other dealers. She assured me she was able to help me find a vehicle that met my needs. Jessica offered me a vehicle that went above my expectations as well as keeping me within my guidelines. Thanks again Jessica!

mamamimi

Jan 21, 2015

Needed a warranty fix and Jessica was spot on getting the car in to service and even got us a loaner car while our vehicle was being worked on. Thanks Jessica and Sam!

NoFords08

Jan 20, 2015

Recently purchased a used vehicle from Liberty GMC. Of course some items on the vehicle were worn down. Jessica S. made sure the vehicle was brought back for additional maintenance while a loaner was given to me to continue my errands. Vehicle operated like new once I received it back. Couldn't have been more pleased with customer service!

SamCalton08

Jan 20, 2015

Recently purchased a used Cadillac that needed some maintenance. Jessica made sure the vehicle was brought back so the minor things could be replaced but also provided me with a loaner vehicle. My experience with Liberty GMC was wonderful. Jessica made my family & I feel like important customers and took care of us in a timely manner.

Billie H.

Jan 11, 2015

We really appreciated working with Sean Disney. He was very patient and accommodating to us so we could meet our car needs. I went to several dealers in the area, however, I visited Liberty GMC first and went back to buy my new to me, used 2014 GMC Acadia.

terryk

Jan 5, 2015

Very knowledgeable and personal sales representative, Paul Dixon. Liberty GMC and Paul were a pleasure to deal with. Highly recommend anyone looking to purchase a new or used vehicle to go see them.

mjcgmc

Jan 3, 2015

The shop was very busy but the service was quick, professional and complete. Oil change, fuse replacement, tire rotation, wheel sensor reset and a wash. In and out in an hour. Steve Okeson, the Service Writer was Great as always!!

mgru62

Dec 29, 2014

I have bought many vehicles through out my life and purchasing a vehicle can be like going to the dentist, not so dealing with the Liberty GMC, Michael Ebert was very knowledgeable and helpful in the sale of the GMC Sierra, his follow up and customer service were excellent, their parts dept. is courteous and follows up when items I needed were ordered and came in. I would highly recommend Liberty Gmc to friends and family for a positive automotive experience.

Thodel

Nov 28, 2014

Brought my 2011 Acadia in for regular service, 2 GMC recalls, and an issue I was having with the steering column. Sam checked me in at the scheduled time. Went very smooth. Liberty provided me a loaner car for the day. Later in the day Sam called to update me that they had found some other issues & the vehicle would not be done til the following morning. He also said to just keep the loaner til then. He called the next day to inform me the car was ready for pickup. All of the requests were completed & they also found another problem that was taken care of also. Very professional, friendly service at Liberty GMC.

Steve D

Nov 27, 2014

Jim came out to greet me when I drove up, and knew exactly who I was. I have not experienced that level of service at luxury dealerships like Lexus and BMW! Everything came out exactly has he predicted.

jack.boyd.334

Nov 25, 2014

We enjoyed working with Zeb. He was very helpful and friendly. We appreciated Vince working with us to make the sale. We like the vehicle. We will have more contact with the dealership, which we look forward to. Alex or Levi was very helpful getting us some paperwork on a vehicle registration refund (Can't remember which one by the photos so we put both).

gato1one

Nov 24, 2014

I have used dealership service depts. in the past and really had miserable experiences. Matt was OUTSTANDING. He greeted me when I arrived and provided exceptional customer service with a smile. I have had several services with Matt and have always left you dealership with a smile on my face. Bobby, my sales representative, said that Matt was excellent when I bought my 2013 Terrain, and he was right! Cudo's to a really great service center.

loretta.gleason

Nov 11, 2014

This was a most pleasant buying experience. John Harrison was most helpful in explaining anything we asked explaining the truck operations. Everyone we talked to was very pleasant. I look forward to receiving the services.

Tran

Nov 7, 2014

After my recent purchase of a used 2014 Buick, I was elated with my new car. But then I received a gut-check when I got home and discovered that there was body damage which I missed upon initial inspection. I hoped that Liberty GMC would somehow make it right, but I feared that the ink was dry on my purchase and I was left to deal with it on my own. The General Sales Manager, Tommy Helms, called me about it. When he called, I wasn't very optimistic. I figured it was just a courtesy call to confirm that I purchased a used car and it-is-what-it-is. But he asserted that that is not the way Liberty GMC does business and that he would make it right. I was floored. The reputation of Liberty GMC for quality vehicles and exceptional customer service was immediately restored, and then some. This is the 3rd vehicle I've purchased from the Liberty dealership family in 3 years and I'll keep coming back and recommending family and friends.

tvinh123

Nov 7, 2014

After my recent purchase of a used 2014 Buick, I was elated with my new car. But then I received a gut-check when I got home and discovered that there was body damage which I missed upon initial inspection. I hoped that Liberty GMC would somehow make it right, but I feared that the ink was dry on my purchase and I was left to deal with it on my own.The General Sales Manager, Tommy Helms, called me about it. When he called, I wasn't very optimistic. I figured it was just a courtesy call to confirm that I purchased a used car and it-is-what-it-is. But he asserted that that is not the way Liberty GMC does business and that he would make it right. I was floored. The reputation of Liberty GMC for quality vehicles and exceptional customer service was immediately restored, and then some. This is the 3rd vehicle I've purchased from the Liberty dealership family in 3 years and I'll keep coming back and recommending family and friends.

Jeramy John

Nov 5, 2014

Both John and Cory helped me with the purchase of a 2014 GMC Sierra All Terrain 4wd Crew Cab Pick Up Truck. I went in to Liberty GMC because I had seen some of the rebate offers on their website and I was in the market for a truck for my wife. After finding the perfect truck we began the "Negotiations". I was quite pleased with their ability to sit down and talk facts to facts. Trade in value, rebates, and incentives were all disclosed and there was none of the back and forth haggling that I've had to do at other dealerships. They even waited for over an hour with me while my wife brought down our trade in vehicle. I guess the surprising thing to me was that they seemed generally interested in me and that I was satified with the the deal. Not pushing their deal on me. Liberty GMC, Corey, and John have earned my trust and business.

boots4nflr

Nov 2, 2014

I have been dealing with Liberty GMC for the past 3 years and, as usual, I have always been treated well, my questions answered and never rushed. Liberty is the best dealership that I have dealt with in many years. My salute to Kingsley White he is truly an asset to Liberty GMC.Thank you to all at Liberty GMC for great sservice.

Anthony88

Oct 21, 2014

I had an appointment with one person, John, who didn't show so I had to work with Triston. What a punk! Did not smile or have personality. He acted liked we were an inconvenience. During the rest drive, he played on his phone & didn't help me with any of the new gadgets in the vehicle. He made me feel dumb for asking him to show me how things work. He's NO salesman, only a sissy looking to get paid.But because the car was nice, I wanted to persue it. During negotiations, he was rude & tried to bully me into paying full price. He made snide remarks to insult my intelligence rather than trying to sell me on the car & experience. He had 0 manners or skill of a salesman. When we couldn't agree on a price, he continued his bully tactic of trying to embarrass me by pointing out the other dealerships near him in front of his crony coworkers.His manager had to come over & try to give us a deal... And to be honest, the deal was great. But because TRISTON was such a snotty-knows Scottsdale "D-bag," I left. Worst experience. The other salesman just hovered over me at the dealer without smiling or asking if they could help. Please don't waste your time dealing with this place. They do not deserve your money, business or respect. Man to man, they showed how small they were by behaving like spoiled brats, not salesMEN.

Ward

Oct 14, 2014

Scheduled an appointment for tire rotation and oil change. The work took about an hour while I waited. The addition of free WiFi in the waiting area was a bonus.

roarkp

Oct 14, 2014

Had to bring in my 2013 GMC Terrain for the second time due to a reoccurring oil leak. This time they were able to pinpoint the 'real' issue. They had it fixed and returned my car back to me the next day. I was sorry that I had to make two visits for the same problem, but glad they were able to fix the problem.

akajioka

Sep 21, 2014

My wife and I had a great experience working with Julian. He went out of his way to make us feel comfortable and was very knowledgeable. We went back to the dealership multiple times to check out possible vehicles that closely matched what we desired. We loved the car, but the price side of it was one of the factors that drove us away. The other was the Asst. Sales Manager Ash. He came in to further discuss the pricing of the vehicle and tried to make us a better "deal". The second time we were in there, he kept pushing a vehicle we had no desire in purchasing and approached it as if we were dumb for not wanting what he was offering. He needs to do some refresher courses on customer service, as that is the business he is in. He is one of those guys that just rubs people the wrong way. I understand the car business is all about making sales, but the customer's experience determines which dealership they do business at. Unfortunately for Liberty GMC, they lost our business.

Scott S

Sep 16, 2014

Had a great experience with working with Bob G. No pressure in selling me the car that I was interested in. Car was clean and walked through the features of the car.

Sid.andress

Sep 13, 2014

Matt was great at pen pointing the issue with my engine noise and providing an estimate. The work was completed before I expected it. When I arrived to pick up my car Matt met me and explained the work along with the safety chech of the car. Thanks Matt.

Ymbrown

Sep 5, 2014

This is by far the best experience I have had buying a car. Buying it from Mr. Helmand, there was no back and forward. Ever need anything go see Mr. Helmand and tell Yolanda Brown sent you.

crazyhawaiian

Aug 23, 2014

I usually do not write reviews, however I met a salesman who deserves one. His name is Burt, i found 2 trucks i was interested in one was at Liberty GMC peoria, after work one day i decided to stop by Liberty to check out the truck I saw online, I was greeted by Burt he then took me to the back lot where the truck was it had not been detailed yet which was fine with me as i was there to only look at truck I took for a test drive and I liked it. I told Burt my situation that I was not buying a truck that day and that there was another truck at another dealership i wanted to look at. Burt brought me inside to get my info and in walks Ash an asst sales manager who was very pushy and wanted to sell me a vehicle that day even went as far to look at there inventory to push another vehicle on me he then said oh you just "A LOOKER" absolutely I replied i am only here to look at one vehicle. Long story short went back the next day to purchase truck from Burt who is very professional. Ash was a complete jerk and Liberty GMC came real close to loosing a sale because of his demeanor. Everybody else from Levi in financing to another sales manager I spoke with the day of purchase was very friendly

danitwobears

Aug 6, 2014

I had an Excellent experience Purchasing my FORD LARRIET at Liberty GMC.Jeff Lopez was our Sales Agent and was very kind and understanding given my situation in just losing my Mother.He was very professional and handled everything with class and treated me with dignity. I was very pleased with the vehicle he chose for me and it is working out Beautifly.There were a few things that needed attention and they are seeing to it in a proffesional and timely manner.Hobby our Finance Agent was Extreamly Professional and matter of Fact. Very explanatory and to the point.No questions were left unanswered. Even a week or so later when I had other questions he was very helpful and understanding. I would recomend Liberty GMC to anyone purchasing a New Vehicle weather it is their first or last. Sincerely Miss KingSteave Shimp was the Sales agent we purchased our last vehicle from...he is also an excelent agentSincere Regards

Mary Ann S.

Aug 2, 2014

We were not sure what new car we planned to purchase but did go up to Liberty GMC to look around and met Michael Ebert, one of their salesman. He was pleasant, informative and put no pressure on us to purchase. We tried out different vehicles, made our comments and he was listening! We returned the next day, talked again, and committed to a dream car, an Acadia Denali, and still feel great about buying it! We met others who are part of the team and look forward to a long relationship with them. Thanks Mike for a fun and hassle free experience.

nickspade

Jul 29, 2014

To start, this dealership is an hour drive from where we live.My wife and I went to Liberty this past weekend to purchase a Ford Escape Hybrid we had found online. Upon arrival to the dealership we were asked to wait 5 min to speak with the Internet Sales rep. After 30 minutes of waiting, we were finally greeted by the sales rep and asked to wait another 5 min for the car to be brought up to the front. After another 10 min went buy, the vehicle arrived for our inspection. The car looked great and was in very good shape for a used SUV. We had a positive test drive experience and decided to buy. After we got back and started the price discussion and as usual with a card dealership, when we said we'd get back to them after considering the price, we were boxed in by the sales manager to "see what would get us to take the car home that day". Well, during all this (wasn't really that bad if you don't have an issue negating price), we watched 2 lot attendants try to jump start the car we were going to buy. 1st, why jump start a car you are buying and 2nd, they were jump staring a hybrid wrong. Flash forward 3.5 hours later of waiting to meet with a finance person to finish the deal, our car was STILL not ready for us to take home. We were told the lot attendants didn't know how to turn on the car and it didn't need a jump. However, they broke the battery and a replacement would be installed. Ok, so a new battery would be done...that works but now we are "not taking the car home". So much for the hard sell by the sales manager. So after this we're told 5 more minutes to see the finance person and that we'd have our car delivered to our house Sunday with a new battery. Well, 30 minutes later we finally got to meet with the finance person and finished the deal.Sunday arrives and no car. I call our sales rep and he says the battery can't be installed as the service shop is closed on Sundays and they would bring the car out on Monday after replacing the battery. Monday the car arrives and I'm told the battery is new and ready to go. So I take the car to our mechanic just to double check the car to make sure we are not getting scammed. Tuesday I get a call from our mechanic (they couldn't look at the car until Tuesday AM) that the battery is bulging and not holding a charge and is not new. When I call the sales rep about the issue (very, very upset) he claims he didn't know and was only telling me what he was told. After I asked to speak to his manager, they said to bring the Escape to their shop and they wouldn't let my mechanic replace the battery they failed to replace. So I am asked to make a 2 hour round trip drive and wait who knows how long to get the battery replaced. The sales manager basically tells me my time is of less value than their dealership simply paying my mechanic $100 to fix the issue they failed to fix twice and actually broke.Please do yourself a favor and NEVER use this dealership for anything. They will take advantage of your time, your money and lie to your face on every question you ask.4.5 hours of time at the dealership and 3 days later without the car we purchased, we still don't have our Escape per the agreement with the dealership.

PaigeI

Jul 22, 2014

I brought my 2011 Terrain in for an oil change, tire rotation and for them to look at one of my tires that had a slow leak. My service consultant, Jim Sepe, let me know the potential cost of the tire repair and while I waited in the waiting room came in more than once to let me know the status of my service. He also let me know that the rattling I had been hearing was due to a common issue that was covered under warranty. He got me scheduled for that device as well. I really appreciated the personal attention I was given. I have owned an Infiniti and a Lexus in the past and had gotten used to a very high level of customer service-Jim provided as good, maybe even better, service as what I had at those dealerships. Thank you!!!

Brittany G.

Jun 29, 2014

Being a first time buyer I thought it would be stressful and overwhelming. But working with Jessica Savage made my whole time with her easy, fast and amazing! She got me with a car that was totally my style and color. Working with her was actually fun and exciting. She explained all my benefits and loved my whole experience! I would highly recommend coming to Liberty GMC and you conquered my fears of dealerships. Thank you Jessica for making my family and kids happy with our new car!

CrazyLisa

Jun 29, 2014

I have never had such an easy going experience while purchasing a vehicle. My sales woman, Jessica Savage, is the person to visit. She made the entire process stress free. I was in and out as a matter of 2 hours. They gave me such a great deal and left with a new vehicle same day. I would highly recommend to anyone.

LauraB

Jun 20, 2014

My husband and I came in to buy a GMC Terrain. We worked with Zeb and Hobby and they both provided great customer service. My husband and I do not respond well to pushy salesman and we received NONE of that at Liberty GMC. I would highly recommend the dealership to friends and family

sbstinson

Jun 7, 2014

My husband and I have had a great buying and service experience with Liberty GMC. We have never bought off the showroom floor before with Bobby as our salesman taking care to answer all our questions and was very helpful. There were no pressure tactics or any other typical salesman nonsense.The service department has been very good about keeping us updated on services needed for our vehicle. The only improvement would be the cost of services rendered.

Djpglp6

May 30, 2014

We had a small problem with the rubber seal around the drivers door...Upon contacting Sam G, he set up an appointment..we took the car in and the repair was done in a timely matter and we were very satisfied with the service...Gerri and Dennis Pederson

NascarMan

May 22, 2014

This was a very good experience. Our salesperson, Mack, was very helpful and very knowledgeable about the type of vehicle I needed. We went with a 2015 2500 Sierra to be used in my business. The first Sierra I bought, and still own, is a work horse and have no doubt this will be the same, if not a much better vehicle. This vehicle is larger and you can feel the power in this truck. The management at Liberty was excellent; Hobby, the finance guy, was very helpful in explaining all the warranties and road services I might need. This was a great experience! I would recommend Liberty to anyone wanting a smooth experience in purchasing their wheels.

Robert

May 22, 2014

Tommy Helms and Michael Ebert were straight forward, made the whole process quick and painless!!

cclawrence28

May 15, 2014

I brought my GMC Acadia in for routine maintenance (oil change and tire rotation) and was very pleased with my service advisor, Matt. I received my vehicle back in the time promised and the whole process was quicker with Liberty than it was for the same service provided by another dealership on my wife's vehicle just the week prior. Definitely exceeded my expectations.

William (Bill) Mansell

May 14, 2014

I haven't ever dealt with a Dealership like Liberty GMC. My Son purchased a truck from Chapman Chevrolet in Tempe Az, and the "worst" experience ever. They tell you what you want to hear and then at the last minute they start "adding" things, and also makes you wait so they can go talk to "someone".... NOTHING like this at Liberty. Our sales person Jessica Savage, was Honest and to the point from the Beginning to the End. Found the truck we wanted and the price we were going to give. and Liberty "DID" exactly what she said. What a Great and unique experience for buying a vechical. Way to go Jessica and Liberty. As the saying goes. "I'LL BE BACK".

wardm13

May 9, 2014

My Camaro had a blown gasket and it was repaired in less than a day. They kept me informed and provided good service. I recommend the service department to others.

cpb8828

Apr 26, 2014

I stopped at Liberty "to look" in December and ended up purchasing a 2013 Yukon. John Harrison was extremely helpful, knowledgeable and did not hurry me through the process. He assisted me with some minor things after the purchase, which had to be handled by mail, since I live in Flagstaff.My Yukon was due its first oil change and as I pulled into the service lane, Steve Okeson came out to greet me. He had answers for all my questions and was very helpful with a warranty issue. The service was quick and the car wash was a pleasant surprise.

Sallyrider

Apr 24, 2014

I bought my 2007 Pontiac Torrant at Liberty in 2009. The Sales experience was fast and painless. The Service experience since that time has been the same. I will purchase my next vehicle from Liberty. And to those customers who whine and complain about the service they receive, I would suggest they walk in with a positive attitude. Like my Dad used to say... "Some people would complain if you gave them a hundred dollar bill" The people at Liberty GMC do a great job!

Denali HD Owner

Apr 22, 2014

A dash service light was lit on my 2011 GMC Sierra. Jim got me right in for service. He conducts himself in a very courteous and professional manner. My vehicle repaired in a timely manner and I am very pleased with the service. The whole team is a pleasure to work with and Jim offers an exceptional, first-class, personable experience.

GScott

Apr 22, 2014

Service was great for work done on my 2011 GMC Sierra. Working with Jim is a pleasure and for once I do not dread visiting an automotive service center.

Daci

Apr 1, 2014

My experience with Aaron Swank was incredible. I was very pleased with his knowledge and his continuous efforts to help me out purchasing a new vehicle. I am very satisfied. Thumbs up!!!!!!!

daciupepperl

Mar 31, 2014

My experience with Aaron Swank was incredible. I was very pleased with his knowledge and his continuous efforts to help me out purchasing a new vehicle. I am very satisfied. Thumbs up!!!!!!!

GBR

Mar 15, 2014

I had visited several dealerships before going to GMC Liberty and could not find all three vehicles. I walked in GMC and meet with Desiree. She was able to find all three vehicles for me within hours. She even went so far as to have one of the vehicles to be brought here from a dealership in New Mexico. The entire staff was a pleasure to work with and most importantly, I never felt pressured into making any haste decisions. Desiree has shown great follow thru and customer service. Their finance department was also great to work with as they did everything possible to get me great rates. They went out of their way to get me the best possible rate. They even called me a week later after I agreed to their first rates to inform me that they were able to get me a BETTER rate.......This goes to prove that they were always looking out for the best interest in me. Some might say that I received this great service only because I bought three vehicles from them, but during my time at the dealership, I saw all the employees of GMC Liberty provide the same great service to other customers. I operate a business myself and understand the importance of customer service. If I was to manage a car dealership, I would want to operate it in the same manner as GMC Liberty. I am very happy with our purchases and will definitely return to GMC Liberty.

LisaMillerAZ

Mar 14, 2014

Valentin was great to work with!!! He made our car buying experience exceptionally easy! We have bought at this dealership quite a few times before and will continue to use them for our future car buying needs!!!

JoeB

Mar 9, 2014

I had a pleasant experience which doesn't happen often enough. We had a great salesperson who was working hard to make this happen as easy as it did. Michael was very pleasant and knowledgeable about the cars I wanted to compare.

Greg

Feb 28, 2014

This is my Second truck with you and will be coming back for my next. I had an issue with another dealership (the one across the street) and they flat out LIED about the deal. After walking away and feeling uneasy about purchasing any new truck, I went across the street to Liberty GMC and got a completely different experience. You guys are honest and tell it exactly how it is and I felt at ease making the purchase. In this world Integrity is lacking and Liberty has brought it back and as a consumer it is refreshing. This last experience was no different as Mike Ebert was one of the BEST sales man I have had and listened to my needs and didn't try to push or put me into something I didn't want. I didn't even put my foot on another lot this time (I hit almost all of them the last time around) because I knew that I would get the best deal at Liberty GMC! Keep up the awesome work and I hope that everyone knows you are honest, have a great product and treat us (the CONSUMER) the right way! Thanks again, Greg Proud owner of 2014 GMC Sierra

cjsis

Feb 27, 2014

This is my second time working with GMC; First time was in 2003 when it was Pontiac GMC and now on 2/9/14 Liberty GMC. I came back because I remember appreciating how I was treated back in 2003. I emailed Desiree Morales a few times prior to coming in and never did I feel pressured. Desiree heard what I was looking for and when I wanted to purchase and she met my needs. Desiree appeared very patient, helpful and very willing to go the distance to make me feel like I mattered. I came in a day prior to my birthday and told her I wanted to buy my vehicle on my birthday. Desiree said that day was her day off; she met me on that day and continued to give me great service.GMC also granted me a loyal customer incentive that I did not expect.Thank you Desiree and GMC for wonderful customer service!Celina

Eddie2020

Feb 21, 2014

So here it begins. We purchased our vehicle from our sales representative antonio Dominguez. Antonio Dominguez did all he could do to make us happy and get us the deal for the 2014 mustang. Alex d in finance is the guy you want to work with if you do buy a car from here. He is a gentleman and very respectful as well as Vince in finance. We were approved for the loan from a local credit union. 2 weeks later we realize this is not a car for us and we decided to trade it in at camelback ford. Unfortunately We got a call from ford yesterday stating they cannot accept the trade in. All because the credit union has not funded the loan. So I call gmc liberty and got the chance to deal with josh in Internet sales manager position. I try explaining to him what is going on and he quickly goes of telling me I'm being fed bull shi*. He kept on telling me that ford is lying. And would not even give me a chance to speak. I lost my cool after being talked to in that manor and I said a curse word. Josh went off on me saying," know you are cursing at me" and hung up the phone. I called my sales rep Antonio Dominguez cell phone and he tells me he quit because of issues with the internet sale manager josh. That just so happens to be the manager I spoke to. So we decided to drive the car over to gmc liberty and find out what was going on. I spoke with Ed in sales and he lied to us. Claiming the car was already funded and he saw the check gmc liberty received. He took us into his office and showed us a program that tracks internal sales. It clearly showed the sale was closed on January 25th. That doesn't mean the loan has been funded. The car was still not funded and the sales rep Ed claims it was. When he showed us his records Antonio Dominguez did not receive credit for the sale as Ed replaced atonio Dominguez with his own sister as the sales rep. We asked for proof from finance and he said no one had access to that information. And asked us to trust him. While we sat at the sales desk. The whole time Ed is slandering the name of camelback ford. I find it so unprofessional of him. He quickly gets up and walks into the office of Vince. And I follow him and I hear him murmuring what is going on with the funding? I walk in an my wife follows and would you know that they do have access to that information. Vince shows my wife that the loan is not funded. After that we where so upset from being lied to and insulted we decided to leave the car there and talk to the general manager the following morning. We did not want to do business with a company that is willing to lie and do shady business. Unfortunately he was not available and we had to wait till Friday morning. In the morning we could not get a hold of the general manager and was given the run around. I called and asked to speak with autumn Henderson. She over looks liberty gmc and liberty Buick. Unfortunately she was out of town for the next to weeks. So we had to wait till tommy helms could get free and call us. We did not get a call till the afternoon. Tommy did not call us until he personally contacted the credit union and personally made sure the loan was approved before calling us. All because they did not want to loose on a sale. He calls my wife and my wife tried to explain to him wha happened and why we don't want to do business with them and he blows up and starts yelling at my wife and disrespecting her. Yelling at her why does he have a car on his lot?... My wife tells him he is being unreasonable and he is out of line he then he apologizes and asks for a "Sincere" apology claiming he is from the south and he speaks loud... When my wife talked to him he was told of what was going on and he said he will talk to Ed. Clearly this dealership is ran by people with no business ethics. We are now stuck with a car we don't want and are going to trade it in to not have any association with liberty gmc. We will also be taking this to the state attorney general Tom Horne. This is not the way to do business and this is not the way to treat people. Especially when people are giving you their hard earned money for a vehicle.

Fred Airasolo

Feb 15, 2014

Fred Airasolo helped us very much in our car buying experience! At the beginning we were not very sure about buying a new vehicle but as we continued to be helped by him everything seemed to be easier! I would most definitely recommend him again and again.

Ireneperez25

Feb 15, 2014

He was very attentive from the moment we walked into the dealership. He has been very professional in helping us with questions we've had. I would definitely recommend him to help anyone that is looking to buy a new vehicle.

onetime8732

Feb 14, 2014

Fast, easy and professional. I am enjoying the vehicle and have no issues at this time. I would likely return for any future vehicle purchase needs.

bilkat

Feb 10, 2014

The car buying experience was excellent from beginning to end. All staff contacted were friendly, helpful and seemed to want to please us in every way. I think it was probably the best I've experienced in my 69 years.

KATSTERRAIN

Feb 10, 2014

The car buying experience was excellent from beginning to end. All staff contacted were friendly, helpful and seemed to want to please us in every way. I think it was probably the best I've experienced in my 69 years.

sunfiredriver

Feb 8, 2014

I've been doing business with Liberty GMC from the days they were known as Peoria Pontiac and have never been less than completely satisfied with their performance. They've been keeping my Pontiac Sunfire in great shape for years. No matter what my automotive needs are in the future, my first stop will be at Liberty GMC.

2014gmc

Jan 30, 2014

Fred with the rest of the team work hard to make this sales and for us to walk out, happy of course with our 2014 Gmc Sierra !!Thank you GMC LIBERTY.Keep it up, make more customers happy just like your team did with our Family. :)

Alyssa

Jan 12, 2014

This was my first buying experience buying a car from a dealership. Hearing other people's stories made me skeptical toward car salesmen. My dad took me to Liberty GMC where he had recently bought a new car and had wonderful feedback about the company and the gentlemen who had helped him. Of course the day we went he wasn't there. A man had introduced us to Antonio Dominguez and highly recommended him to us. He asked us from the start what I could afford and immediately searched for cars in my price range. Anytime I found one out of my pricing he warned me right away. He walked us around the entire lot to show us over 30+ cars. He allowed me to test drive which ever one I was interested in. He found me the car of my dreams! When it came to the financing time, he continued to negotiate until he found the exact price I wanted to pay from the start! I was so impressed he never gave up, he was determined to help me leave in a new car that day! He even stayed long after closing hours helping me! From the minute of meeting him, until I drove off the lot, this man continued to assist me in this situation. It has now This was my first buying experience buying a car from a dealership. Hearing other people's stories made me skeptical toward car salesmen. My dad took me to Liberty GMC where he had recently bought a new car and had wonderful feedback about the company and the gentlemen who had helped him. Of course the day we went he wasn't there. A man had introduced us to Antonio Dominguez and highly recommended him to us. He asked us from the start what I could afford and immediately searched for cars in my price range. Anytime I found one out of my pricing he warned me right away. He walked us around the entire lot to show us over 20+ cars. He allowed me to test drive which ever one I was interested in. He found me the car of my dreams! When it came to the financing time, he continued to negotiate until he found the exact price I wanted to pay from the start! I was so impressed he never gave up, he was determined to help me leave in a new car that day! He even stayed long after closing hours helping me! From the minute of meeting him, until I drove off the lot, this man continued to assist me in this situation. It has now been 3 weeks since I bought my car at Liberty GMC, and up until this day, they still continue to communicate with me! I am so impressed with the customer service that Antonio Dominguez has provided me and my dad in this car buying experience! Thank you so much Antonio Dominguez! I appreciate you and what you have done for me! I love my new car! :)

aroney10

Jan 12, 2014

This was my first buying experience buying a car from a dealership. Hearing other people's stories made me skeptical toward car salesmen. My dad took me to Liberty GMC where he had recently bought a new car and had wonderful feedback about the company and the gentlemen who had helped him. Of course the day we went he wasn't there. A man had introduced us to Antonio Dominguez and highly recommended him to us. He asked us from the start what I could afford and immediately searched for cars in my price range. Anytime I found one out of my pricing he warned me right away. He walked us around the entire lot to show us over 30+ cars. He allowed me to test drive which ever one I was interested in. He found me the car of my dreams! When it came to the financing time, he continued to negotiate until he found the exact price I wanted to pay from the start! I was so impressed he never gave up, he was determined to help me leave in a new car that day! He even stayed long after closing hours helping me! From the minute of meeting him, until I drove off the lot, this man continued to assist me in this situation. It has now This was my first buying experience buying a car from a dealership. Hearing other people's stories made me skeptical toward car salesmen. My dad took me to Liberty GMC where he had recently bought a new car and had wonderful feedback about the company and the gentlemen who had helped him. Of course the day we went he wasn't there. A man had introduced us to Antonio Dominguez and highly recommended him to us. He asked us from the start what I could afford and immediately searched for cars in my price range. Anytime I found one out of my pricing he warned me right away. He walked us around the entire lot to show us over 20+ cars. He allowed me to test drive which ever one I was interested in. He found me the car of my dreams! When it came to the financing time, he continued to negotiate until he found the exact price I wanted to pay from the start! I was so impressed he never gave up, he was determined to help me leave in a new car that day! He even stayed long after closing hours helping me! From the minute of meeting him, until I drove off the lot, this man continued to assist me in this situation. It has now been 3 weeks since I bought my car at Liberty GMC, and up until this day, they still continue to communicate with me! I am so impressed with the customer service that Antonio Dominguez has provided me and my dad in this car buying experience! Thank you so much Antonio Dominguez! I appreciate you and what you have done for me! I love my new car! :)

Michelle K.

Jan 7, 2014

My husband and I were dealing with Fred, whom was extremely pleasant and honest in our process. Winston came out to push the deal along, he promised the huge bows, extra keys and anything we wanted to get the deal done. I said I would take two of your huge bows and an extra key. Well once we were in signing the papers, cannot remember his name but will tell you about that situation in a moment, and were almost done they told us we cannot have the bows because they are so expensive-which by the way Winston is now gone and poor Fred has to deal with us. Well Fred investigates and comes back and says, "We can loan you the bows but you have to bring them back and then we are told that the car only comes with one key". I tell them that they will have to get the extra key, due to the fact that Winston said I could have as many keys as I would wish as long as we purchase the car...funny how that went out the window and I will return the bows the day after Christmas. When I called regarding the extra key Winston was too busy to answer the phone, but your trooper Fred gets on the phone is extremely pleasant and assures me he is working on getting us an extra key. (Still do not have it!) Oh now lets get to the finance guy, he starts telling us about the extended warranty and makes it sound like it is all one package for x amount of dollars. (My husband had stepped out at this point) so I agree because it sound great....then my husband reads the papers the Friday after Christmas and explains to me that the tire warranty is separate..If I had known that I would not have purchased that part because we plan on getting new tires and rims through Discount Tire and they warranty everything and guess what they are honest and upfront on what they offer not like one of your employees and their half truths...(SO IF BY CHANCE-THERE IS SOMETHING YOU COULD DO THERE-IT WOULD BE APPRECIATED). Here is the best part...this is a present for our son, so we leave the car there so that you can do a great job detailing it. So as agreed Fred delivers the car the next day (Christmas Eve)...then on Christmas when the car is given to our son....SURPRISE...there is a friggin DEAD BIRD stuck in the front grill of his car..SURPRISE honey ...then my husband tries to get the bird out and it has been there so long that the head pops off rolls under the car, and it is even worse because the thing has been there so long that as my husband gets it out it is falling apart , a wing, a leg and sew on. Now aren't you glad you asked me about our experience...

Anita

Jan 2, 2014

love the work, Sam is good with what needs to be done on my car. got the car washed to - hard for me to do this task, painful knee and foot. Love that extra detail to have this done.

Mark

Jan 2, 2014

Jim is awesome! I am so glad that he is back. Even when telling us our repair was $1000, I felt I could trust him and he had our best interest at heart. I almost left Liberty GMC from a bad experience in the service dept while Jim was gone this past year, I gave it another chance and was happily surprised when he answered the phone. Great service!

Ralph

Jan 1, 2014

We really appreciate the courtesy you people extended to us during our last visit. This includes, not only your service manager, but we were also visited by the salesman who made the sale to us in 2010. Your waiting room was very clean and comfortable.

James

Dec 31, 2013

Came in for my first LOF and tire rotation. Matt Steigerwald, Service Consultant, provide 1st Class service. Was in an outwithin the hour (including wash). Can't ask for better, a true 5 Star operation. Keep up the OUTSTANDING Service.

John

Dec 31, 2013

I felt the folks at the dealership were straightforward and honest. They did not put pressure one way or another. I would recommend them to other's interested in a new car.

giant2575

Dec 29, 2013

I went in thinking I would have to battle and deal with the awful sales tactics, but I was greeted by a nice salesman who never pushed, was helpful and valued my time. Fred was honest, worked hard to explain my options and found the perfect car. The rest of the team was similarly nice and you felt like they all wanted to help. Process with finance was also painless. I would recommend you go in and ask for Fred!

Michael

Dec 28, 2013

This visit was for routine maintenance items ie: oil change, tire rotation, alignment and wheel balance. I did not have an appointment, but service was readily available and the car was ready when promised. I was offered a ride home but choose to wait at the dealership. They even washed my car before giving it back to me. All aspects of this visit were great.

CB

Dec 16, 2013

Our salesman, John Harrison, was patient, professional, and knowledgeable about the vehicle. Hobby Nelson was thorough, but did not rush through the finance documents. The service department did an excellent job getting the Yukon cleaned inside and out and even under the hood. I am very pleased with my purchase at Liberty GMC.

Jpete101

Dec 15, 2013

This is one of the easiest car transactions that I have ever been involved in. I really liked working with Julian a sales associate who I found to be very fair and not pushy at all. I felt like he was being genuine while I was working with him and we came to an agreement on a Pontiac vibe that I felt was fair. Overall I was happy with the entire experience especially since going to a car dealer is typically not too enjoyable for me.

Houser41

Dec 4, 2013

Everytime I call for service, I am met with a quick response for the reason that I need customer service.When I take my vehicle in for service, I am assured that I will get the best service.Matt Steigerwald has always shown professionalism and friendliness to me and addresses any problem I may have.I have been dealing with Liberty GMC for my 2010 Terrain. and I have never been disappointed with the staff orthe service that I have received. I will continue to go to Liberty GMC for my next Terrain and I would definitelyreccommend Liberty GMC to my family and friends. The price for the service such as oil changes, and tire rotationare very competitive elsewhere, but I feel Liberty GMC is relatively reasonable.

Dan

Nov 19, 2013

Steve O usually takes care of us ,but he was out on Friday so Matt ended up getting me in right away found problem within 2 hours got back to me and said it needed a cam sensor they had to order would be in Monday and could have my truck back them.. Owning a construction business and needing my truck back ASAP the whole crew did a great job getting me in and out .. Thanks Dan Steffey

JennD

Nov 16, 2013

Julian Grubbs is a fantastic sales representative! He was friendly, listened to what we wanted, and helped us find it at a price that worked for our budget. We have had so many horrible car buying experiences other places in the past, that we were not looking forward to shopping. He and his team changed our minds about that. We stopped in to ask a question and Julian was not working that day but Winston Gamble offered to try to assist us. Although he wasn't our salesman- the way he listened and made sure what we needed was taken care of, left us believing he would be a great sales representative as well. When it came to purchasing our vehicle Josh Leader and Vincent Helms made the financial part trouble-free. Julian & Liberty GMC will be the first place I go next time I need a new vehicle.

JourneyWithMe

Nov 15, 2013

Julian Grubbs is a fantastic sales representative! He was friendly, listened to what we wanted, and helped us find it at a price that worked for our budget. We have had so many horrible car buying experiences other places in the past, that we were not looking forward to shopping. He and his team changed our minds about that. We stopped in to ask a question and Julian was not working that day but Winston Gamble offered to try to assist us. Although he wasn't our salesman- the way he listened and made sure what we needed was taken care of, left us believing he would be a great sales representative as well. When it came to purchasing our vehicle Josh Leader and Vincent Helms made the financial part trouble-free. Julian & Liberty GMC will be the first place I go next time I need a new vehicle.

Carlos Mendoza

Nov 7, 2013

Thank you Alex and Antonio for your time and effort to make a deal. From the moment I had spoke with Antonio on the phone he was polite and friendly. And you Alex reafirmed it in person when I had stepped foot into your dealership. Thank you! Carlos

peggy peacock

Oct 30, 2013

This is the second GMC vehicle I have bought, the first one was awesome, just needed something bigger, LOVE GMC vehicles. and Liberty GMC.

bycor007

Oct 24, 2013

Buying an auto was easy at Liberty GMC. I worked with Antonio Dominguez and Josh Leader and they made the process very comfortable. They were both easy to talk to and pleasant and so was Hobby in financing. I would recommend this dealership.

dephilc

Oct 21, 2013

It was nice working with such a great group of professional people (Josh/Desiree/Julian/Hobby) from start to finish, I would highly recommend this dealership!

army65

Sep 28, 2013

Easy to work with. Professional attitude and willing to go the extra mile

brenda B

Sep 24, 2013

I posted a review yesterday & mistakenly gave the dealership 1 star. Totally not my intent. Should have been 5 stars all the way. I hate purchasing vehicles. Fred & the others made it actually less painful. Thanks guys, I will be back the next time I need a car. Sorry for the mix up.

4mykennedi

Sep 23, 2013

I hate going to dealerships. I just hate it. Fred made it a lot less painful. No pressure EVER!!! Thanks I will be back when I need another vehicle. Thanks Fred!!!!

gutierreznichole

Sep 18, 2013

This dealership was by far one of the easiest going and helpful dealerships I dealt with. After not having a car payment and not shopping for a vehicle in over 10 years they took the time to answer all my questions and review my options (over and over again) with no hesitation or pressure. Anytime I was introduced to a new member of the team throughout the buying process I felt comfortable and received the same caring, understanding service. Liberty GMC Buick now has a lifetime customer.

fnklocke

Sep 15, 2013

The experience at Liberty has been one of our best car buying experiences in the valley. Alex and Tristen went above and beyond in helping us to get the car we wanted and made the process fairly painless. I would recommend this dealership to everyone.

MONICA REALTOR CENTURY 21

Sep 13, 2013

EASY TO GET AN APPOINTMENT - MY CAR WAS SCREAMING AT ME TO HAVE AN OIL CHANGE AND MORE AIR IN THE TIRES. WORK WAS DONE WHILE I WAITED IN THE LOBBY - EVERYTHING WAS FINE! CAR IS HAPPY...THANKS

John shooter

Aug 24, 2013

Was a easy and painless buy! Sales people were great to deal with!

amelia07

Aug 20, 2013

I had such an awesome experience with the purchase of my first vehicle! The staff was very friendly and courteous! I highly recommend you purchase you next vehicle from Liberty GMC!

KEITHJ32

Aug 2, 2013

Got totally screwed by this place Asst. Sales Manager Vince was a do*** when turned him on his offer the first night because they were to worried about lining their pockets with cash ended being rushed through so much pulled a stupid move (which is my fault for not reading into it was just tired and did like the car) and signed for a used car that was way over priced cost about 4,000 more than a brand new one now upside down even more on a car that they sold as perfect condition price with dents and dings all over the car also has bad tires but all went un-noticed due to distractions from sales staff Jeff was super help and nice but still falls into scheme of things over all will make sure nobody i know ever buys from them again have already wrote a return letter to the president Dana Moore as they were so convenient to send a letter saying they trust we had a great experienceMake sure if looking their take your time and dont let them pull dealership tactics on you have never had a worst experience buying a car

Jturner

Jul 20, 2013

As always I received excellent care. I did not have an appointment and just showed up because my window mechanism had just broken. My service advisor Steve Okeson was very helpful and remembered me from other visits! It's always a pleasure to do business with the service department!

jeff.walter.982

Jul 11, 2013

My visit was based on an internet search of vehicles with your company, I met with Antonio Dominguez who greeted me promptly and we discussed the vehicle I was interested in. It turned out the vehicle I was interested in was sold the day prior to my visit. With that in mind I knew of another tuck on the lot that would work as well.. Mr Dominguez secured the keys and we went for a test drive.. After our drive I spoke with Mr Dominguez and told him the planets had to align just right for me to purchase this vehicle, well guess what the planets were in my favor tonight and I have a nice truck now.. Mr Dominguez was a pleasure to work with and he walked me painlessly thru the steps of buying this vehicle, he even went as far as to help me secure the items out of my car.. The finance person Hobbie Nelson, worked his magic and really got me some great financing to boot.. I was in and out pretty quick and felt pretty good about the whole experience.. Thanks to the team at Liberty GMC..

AZ Husker

Jul 9, 2013

My wife traded vehicles at Liberty Buick this past week. Kevin Moore was our sales consultant. We purchased a new 2013 Buick Enclave. Kevin was helpful and pleasant to work with while we looked at vehicles and then traded/purchased our new vehicle. This was our first experience in dealing with Liberty and Kevin...and we were very satisfied with our purchase and transactions. Both Kevin and Forrest in the finance department made our visit and purchase go very smoothly.

grinders714

Jul 9, 2013

Fred was very polite and to the point. I do not not like wasting time with a ton of back in forth negotiating that can drag on all day. Don't get me wrong here he used due diligence in pushing packages and maximizing what I could afford to happy medium of dealer advantage and customer satisfaction. In finance Hobby moved very quickly and I felt that he was very straight and honest. After my purchase I made a small complaint about some water spotting on the vehicle to which Tony Mancillas jumped on and more than corrected for me at minimal inconvenience to myself and my schedule.

Steve Bowman

Jun 25, 2013

I called because I was getting emails with some great deals for my used 2008 Denali and was helped by the 2 John's in the Internet service department. They did an excellent job in helping us feel comfortable. The finance department did an excellent job as well. This is our second vehicle we bought from Liberty and with the great service we will continue to bring our business to you. Thanks

cwsohm

May 24, 2013

I had a great buying experience here. I stopped by while in Phoenix on business, and everyone treated me very well. At first I kind of wanted to walk around by myself, but once I zero'ed in on the vehicle I initially set out to look at, Tristan asked if I wanted the keys to check it out. After sitting in the truck for a bit, Tristan asked if I wanted to take it out for a drive - I did, and then it was time to work out the details. We were able to agree on a very fair price. My salesperson was great and I felt like everyone that worked at the dealership went out of their way to make me feel comfortable. I may have to travel from Northern California to Liberty GMC next time I need a vehicle!

CarlW

May 17, 2013

I wish they were better prepared to take care of people with emergencies. Everything is excellent as long as the service is scheduled ahead of time.

Mike & Brenda

May 4, 2013

Wow! What service! We researched/found our car on Cars.com. Talked to a salesman, made the deal, and it was done! He even delivered! We got so tired of trying to negotiate with other car dealers, and it taking 2-3 hours to buy a car. This was fast. Never had such excellent service. Will definitely deal with Liberty GMC again. Vince was terrific!

zmez

Apr 25, 2013

Nathan was really helpful in showing me what was available.He had all the right answers and wasn't over the top. He even offered gum to me. If you decide to go here ask Nathan for a piece of his gum it's really delicious. LOL! he pretty cool cat. Peace and love!.Z Mez

Mr. Carpenter "Antique Cars & Sportsman"

Apr 9, 2013

First of all I spent over 9 hours on the internet researching basically 2 truck lines: GMC and Toyota. Requirements were V8, 4 x 4, Towing Package, color combination and a beefed up undercarrage. I made several appointments and elected to see John Harrison at Liberty first. John was extremely knowledgable about your product and never put me into a feeling of pressure. The final sale point fell on the towing capability and John's explaination of the GMC impressive support frame in comparrison to that of Toyota. We closed the deal and I spent the next 1/2 hour cancelling my other appointments.

GBWWTRBRY

Apr 1, 2013

Nathan showed my husband and I how buying a car should really be like. Nathan was open, honest and friendly. He was very helpful with finding us the right Color, option and price. When we finally sat down to do the numbers, to my surprise Nathan wasn't loud or giving me any empty promises. He was honest and open the whole time. Once we came to the agreed price the paperwork was prompt. Thank you Nathan & Liberty GMC for having such a great place!

rebel44

Mar 31, 2013

Nathan was very open, honest and friendly. He helped me find the truck I wanted. When it was time to sit down and make a deal, everything was handled quickly and honestly. Everything they offered on their buy back program was given. I got a very good price.Once in Finance, Dusty handled everything quickly and fairly without being pushy about all the extra add on options usually thrown at you in Finance. Quick, fair and honest.Nathan also has been very helpful after the purchase.This has been my best new car purchase experience that I have had.

Ms Jackson

Mar 27, 2013

The service writer was helpful and answered questions I had concerns about. Work was completed as scheduled. Very pleasant experience. Loved using the "My GMC" app to schedule the appointment.

JohnnyDS

Mar 23, 2013

INTEGRITY ! I cannot believe how well i was treated...actually im amazed. I live over a hundred miles away and made one phone call to the dealership....Tommy and Vince gave me an unbelievable deal...did paperwork..next day i went down signed with Sherry who was outstanding and picked it up. They beat everyones price...they gave me the most for my trade ! I will be a customer for life and refer to everyone i know. Professional.. Integrity... almost like family...Thank You Liberty GMC....This is a Quality Dealership...No Lies like most.

Roggnel

Mar 20, 2013

The service is consistently good. I enjoy coming here for service as I Know the work will be of high quality and only what needs to be done. Thanks for the excellent work!

lorihack2012

Mar 18, 2013

Nathaniel was VERY open and worked VERY hard to try and find the vehicle right for me. However, he had limited resources from the dealer at the time to do his job effectively. This was not his fault but rather a message to the dealer to evaluate how they provide tools and communication to the team. When those in leadership provide to those below everything that is needed to do their job ... when a ready and willing buyer comes along everybody wins! Nathaniel was very transparent and open when we spoke and I was disappointed that I could not locate my vehicle with him so he could get the credit. He also provided me with the space to gather data for my purchase and I never felt pressured by him at any point.We appreciate Nathaniel!

mrandmrs

Mar 3, 2013

Nathaniel did a great job. His friendliness and knowledge of his product is very good. My only negative feeling, regarding the purchase is that we are being asked tp purchase and pay for the labor to install the front license plate bracket. I really feel that this is a matter that should have been taken care of by the manufacturer, or the dealership. This was not told to us, until after the purchase of the automobile. Don & Cathy

wizzard2031

Feb 23, 2013

We came into Liberty Buick by mistake. We meant to go to Liberty Buick. But, since we where already there, we were greated by Bob Giungi. We told Bob that we where looking for the buick dealership. He was kind enough to tell us it was across the street. He politely suggested that we could look at the cars on his lot. We went looking with about six thousand dollars in our pocket to buy. Bob was very polite, showed us several cars that we were interested in. Drove three of the cars, then we made a decision on a chrysler 200. Bob went out of his way to give us a great price. the sale went smoothly. Why we were waiting on the approval of credit, Bob was outside cleaning the car; it rained that evening, and Bob was cleaning the car fr us. We where missing a dash mat in the car so, Bob went out of his way to get us new matts for the car. All in all it was a great experience with the dealership and Bob Giungi. I will go back to Liberty GMC for another vehicle. Thanks for a wonderful experience. You were the best Bob, and we thank you for that. I'm glad that we ended up at the wrong place. Sincerely,Ellen Gary

stacyh

Feb 20, 2013

I purchased my current vehicle at Liberty GMC and had a great experience at that time. When I was at the dealership to look at a new vehicle, I expected the same great service and was not disappointed. My sales person was friendly and polite and very helpful in explaining the features of the vehicle I test drove and was not at all aggressive. I would not hestitate to recommended Liberty GMC to anyone looking to buy a new vehicle.

stacyh85023

Feb 19, 2013

I purchased my current vehicle at Liberty GMC and had a great experience at that time. When I was at the dealership to look at a new vehicle, I expected the same great service and was not disappointed. My sales person, Mr. Fequiere, was friendly and polite and very helpful in explaining the features of the vehicle I test drove and was not at all aggressive. I would not hestitate to recommended Liberty GMC to anyone looking to buy a new vehicle.

curriew1

Feb 6, 2013

My husband and I where looking for a used SUV in a certain price range and year! Nathan was very pleasant when we arrived and was very eager to help us find exactly what we wanted. Our first visit was only to see what there dealership had to offer and we explained that we would not be purchasing that day as we where returning to Canada for a week and need to inquire about some of the procedures we would have to do get the used vehicle back into our own country! Nathan was very respectiful of this and did not pressure us at all. He simple offered to show us what SUV's they had on the lot and offered to compile a list for us when we arrived back in SunCity. He then set up an appointment for when we returned! When we returned we where unable to make the 1st appointment but Nathan graciously set up a different date and we then continued looking for a suiteable SUV. When we narrowed it down to 2 SUV's he did a great job of helping us pick the right one. If you are looking for a GREAT SALEMAN we highly recommend Nathan!Sincerely Garnet & Wendy Currie

The Voice

Jan 31, 2013

The last dealership I went to I ended up walking the entire lot, opening up doors and looking at many different vehicles and at no point did anyone come to help me. As soon as I stepped out of my car Dess was there to give assistance right away. His professionalism was outstanding. My wife has limited mobility at the moment and he was there to make sure she was comfortable and to help in any way he could. The process was very streamlined and easy to deal with. I already knew what I was looking for and also knew the actual vehicle I wanted to see, he was able to find the exact vehicle and pulled it up so we could go for a test drive. While going over the numbers Dess pointed out a vehicle they had on the showroom floor, meanwhile I'm thinking all their trying to do is get me into a more expensive vehicle, they actually got me a GREAT deal on it. While it was a slight bit more than the first vehicle I looked at, the additional features it provided compared to my initial choice fit me better and I was still able to get into it. Thanks For everything.

BrooksTJ

Jan 31, 2013

We went to Liberty GMC because we have dealt with them in the past. When got there, we met Dess Dobrosi. Dess showed us what they had on the lot, and continued to look for us until we found a vehicle that would work for us. We found him to be professional, knowledgeable, and he has a no hassle way about him. Thanks Dess!

ctorres9

Jan 31, 2013

We went in knowing exactly what we wanted since we saw the vehicle online. Dealt with James and Ash. James is still fairly new and had to go back and forth for answers, which was expected, still a nice guy. Ash talked fast. Dusty, was quick, thorough, friendly and provided me the best news I had in a long time! I signed a deal expecting to pay at a certain rate. Two days later, he called and said he got my payment down by $200!!!! I was in shock and so grateful that he kept searching for the best deal! I would definitely recommend this dealer and especially Dusty. Thanks, Dusty, for my "masterpiece"!

Mcgorry

Jan 29, 2013

Helpful. Did not feel like I was trying to be sold something I did not want. Salesman (Dess Dobrosi) was very nice to us, he answered clearly all our questions and explained to us every tiny details about the car, about the contract and everything we need to know. We felt comfortable to talk to him and he made us feel comfortable while spending time at the dealership. The best thing was they did not try and sell all these worthless add-ons. I love my Cadillac! Will return there the next time I am in need of a car.

KPeterson2013

Jan 29, 2013

I was shown what I was looking for and given more options for the same amount of money. I was allowed to take home the car for a test drive and the dealers were not pushy about me buying it. Dess was very professional and courteous, took his time, and did not pressure me at all. They will defiantly be the first dealership I will go to when I am ready to purchase! Thank you for all the help and wonderful experience!KPeterson

NBUELL

Jan 29, 2013

From the moment I arrived at Liberty GMC I was treated better than any other dealership I have been to in the last months or so. Dess was great to work with! I would certainly recommend him to my friends looking to buy a new car. This dealership to me is A+.

Mcgorry

Jan 28, 2013

Helpful. Did not feel like I was trying to be sold something I did not want. Salesman (Dess Dobrosi) was very nice to us, he answered clearly all our questions and explained to us every tiny details about the car, about the contract and everything we need to know. We felt comfortable to talk to him and he made us feel comfortable while spending time at the dealership. The best thing was they did not try and sell all these worthless add-ons. I love my Cadillac! Will return there the next time I am in need of a car.

JBM_in_AZ

Jan 21, 2013

Had an ethical issue with the sales rep, however the GM was fantastic in resolving and making things right. Walked away satisfied with the service and my new vehicle.

brawley

Jan 19, 2013

Had to wait 2 hours for the car to be detailed after purchase, could have been done earlier. Other than that, we had as good an experience as you can have when buying a car.

mxaj353

Jan 19, 2013

Had a good experience with Murphy he took great care of me and was a pleasure to deal with. He was kind and courteous and cared about our needs

alex papp

Jan 18, 2013

i have known Levi for a while at this point and I recomended two of my friends that were looking for cars to him.both of them are very happy with their purchase and the way they were treated by Levi and the sales stuff at Liberty Gmc

christopher.b.

Jan 18, 2013

We cam in to Liberty GMC just looking around, thinking about trading in our car, and Murphy found us the most perfect car for us! And thanks to Rich for getting us an even lower rate! We would like to recommend this dealership to anyone just ask for Murphy he is really cool guy, only thing he is a cowboys fan boo! Go Cardinals! AZ!

Monica B.

Jan 18, 2013

Thank you to Murphy for helping us find the PERFECT car! We love it so much! Thanks to Rich for finding us a lower rate. Would defiantly refer anyone to these two awesome people. BTW Murphy, we gotta change your car sticker :)

Ccfischer1

Jan 17, 2013

I bought a car from Murphy today and had a wonderful experience. The service was great, i would highly recommend this dealership. I love my new car!

ThePeckhams

Jan 16, 2013

We loved our time at Liberty GMC with Levy. Levy worked very hard to find us the perfect in our price range! He did not pressure us, and was very understanding and helpful. I would happily say from all the dealerships we have visited Liberty GMC has surpassed them all in their oustanding customer service, and Levy has been the most wonderful salesman we have ever worked with!

jrs123

Jan 14, 2013

This is the second vehicle we have purchased from Mike within the last year. He is very good about following up on things. If he says he will get back to you, he will!!

Ioana

Jan 6, 2013

I had a great experience, both the salesperson and the manager were very friendly and helpful. Usually when you go to a dealership you expect a lot of hassle and to be there all day, but not at GMC. Levy and Alex made it very easy. Thank you .

karl.batog

Jan 3, 2013

This was by far my best experience at a car dealership. Very nice people and great customer service. I would totally recommend this dealership to others. I am very happy with my purchase.

patdoty

Jan 3, 2013

They were friendly & made the best deal they could on my vehicle. They moved the items from my old vehicle to my new one. I bought my previous vehicles from this dealer and they treated me good then and now.

Dhutki

Dec 26, 2012

Very accommodating group to work with, Alex, Winston and Murphy were a hoot. I hammered such a great deal I hope the deals hip can afford to stay open a few more years! Ha

Cbracamonte1

Dec 21, 2012

As a growing family we needed to purchase a bigger vehicle. We ended getting our SUV at a fanastic price! We will be going and directing people to Mike Murphy at Liberty GMC for their auto purchases! Thank you from the bottom of our hearts!

Jperry23

Dec 13, 2012

I came in wanting a specific car at a specific price and I got it. Rich was awesome and made the deal happen. He went above and beyond. Great experience and will definitely come back for my next car.

hankandlikey

Dec 12, 2012

Murphy was great to work with, he was kind and pleasant and know he was talking about, he got me and my wife a great deal and we love our new truck. We will deal with Murphy each time we get a new vehicle. Thanks

chris.r.pelton

Dec 8, 2012

Mike was an outstanding salesman. He was very honest, chill, and answered all my questions to the fullest. I recommend him having great services as a salesman. Every question I had was answered clearly and to its fullest. I was able to test drive a few of the vehicles I liked and ended up wanting to buy the GMC Sierra. Every part of the truck was explained to me and was easy to use. In the end I was able to come home with a very clean and great looking truck, thanks to Mike. I really appreciate his services and would recommend using him again in the future.Thank you,Chris Pelton

kcausey82

Dec 8, 2012

I received excellent service from Rich Killeen during a major decision to re-purchase a different vehicle after pre-approval. I was greeted with a smile upon arrival of my appointment by Rich and the used car manager Winston. I recommend Rich Killeen for great service and selction options if ever considering a purchase.

muller476

Dec 8, 2012

Rich and Winston were very healpfull in finding a car that I could be happy with. They were very friendly but not too pushy. the quality in there work shows. Over all I had a pleasent expeience.

dsws5455

Dec 7, 2012

We have purchased six vehicles from Liberty GMC (five were purchased when it was Peoria Pontiac. The service we receive is absolutley the best around. Murphy was our salesman for two of them. :0) Murphy is an excellent salesman....Very knowledgeable and kept us well informed about the entire process. Murphy took the stress out of the experience of buying a vehicle.We have only had our vehicles serviced by this dealer. Matt is the best service advisor in the business. We appreciate his customer service and knowledge (and his sense of humor. We will continue to recommend Liberty GMC to our family and friends.

april collings

Dec 5, 2012

Murphy made my new car experience memorable! He's very informative about the the cars and has a great personality! He had me smiling from the minute he greeted me, to the moment I walked out of there with my new car :) I will tell all my friends and family to buy a car from him. I never felt pressured from him. He made this dreadful process amazing and effortless! GO SEE THE MURPH YOU WON'T BE DISAPPOINTED!

spedron

Nov 29, 2012

I love this dealership, they are like family to me.Sam is the finest service advisor I have ever met. He has gone above and beyond his job to take excellent care of my vehicles.Mike brokered my new vehicle purchase. It was the easiest and most pleasant deal I have made.I wouldn't do business anywhere else.SP

Jmete2012

Nov 28, 2012

Totally low pressure and relaxed experience! When the unexpected need for another vehicle came, my wife and I dreaded the thought of going to ANY Dealership. Rich totally changed our attitude. I will be buying from HIM ONLY from here on out. Thanks to Liberty and Rich for making this experience enjoyable (the way it should be)!

Lanchjones

Nov 28, 2012

I have been waiting for a survey to come my way; but alas the one time I want to voice my opinion there is no survey. I believe you greeted me; I may be mistaken, but I felt welcome until meeting my advisor (ha) Jay. I feel more welcomed at Walmart buying a 50 cent candy bar than from Jay after buying a $60,000.00 truck.1) He acted as though he was put out; no people skills in my opinion.2) He billed me when I informed him this was my first oil change; however the pleasant cashier gladly adjusted it.3) I had a 14" crack in my windshield and he took no initiative to assist me; instead he asked if I had glass coverage and made no further effort. 4) He did not come out to inform me my car was ready like all the other advisors; I just got a massage customer Jones your car is ready.5) After working with the pleasant cashier (I am sincere) she adjusted the bill and gave me my keys. After that I was on my own to find my truck. 6) There the truck was, 14 crack in the windshield (2013 Denali PU) and dirty with a sticker over the crack that said my truck was due for another oil change in 4,000 miles(?????), and the computer said my oil life was at 98%. What the Fuc*... I was furious... I phoned another Advisor at Yates (Jaime Nelson) and he informed me that my oil life was based on driving and the 98% was normal and nothing to be concerned about.OK, I hope you understand my disappointment in my purchase at Liberty. I don't know who your GM is but I would like to share some areas for improvement.1) The waiting area is outdated and boring. I own a Mercedes, Toyota, and Harley that I spent less on purchasing but their waiting areas at far more welcoming and include bet services.2) Advisors should greet and conclude all services.3) Advisors should inform persons of issues at their vehicle and not in the waiting room so others can hear what pieces of crap they might own (I heard four people informed that there oil pans were leaking; come on, it sounds like their milking the customer).4) If the salesman is there it would be nice if the advisor informed them their customer ho spent so much was there; it might help in repeat sales. 5) Replace unpleasant service advisors and car salesmen who belong on used car lots.6) Advisors should listen to their customers for opportunities to up sell instead of offering services they really don't need.LanceMake someone's day..

Sunsfan34

Nov 27, 2012

We have bought several cars before, and it seem like each time the sales person and other employees became very pushy. Not at Liberty, from the second we stepped out of our car, Murphy was very nice professional and actually very funny. We never felt any pressure from Murphy or anyone else there. Great job everyone at Liberty

talae

Nov 21, 2012

Richard was very helpful in answering all of my questions. I have a few friends that are looking for vehicles right now and will be sending them to Liberty due to his great customer service.

jonphoenix

Nov 12, 2012

relaxed, friendly and knowledgable but fast and attentive. both reps really hustled to just show the cars that matched in my specs but also looked to alternative solutions that were close matches.

JudyHunt

Nov 12, 2012

Jeff was excellent in everything he did. His personality made buying a car a very easy experience. I would highly recommend Jeff! From showing the car to the financing he walked me thru everything will exceptional customer service.

tjarmas

Nov 10, 2012

Rich took the time to show us what we may like and when it looked bleak he kept looking and kept trying to keep our spirits up. Rich also offered sound advice which we agreed on and gave us the time and space needed to make a decision we could handle financially. We would definitely recommend Rich to friends, family or coworkers looking either for a new or used car! Thank you for your time,Therese & Javier Armas

barneyz06

Nov 5, 2012

our experience with liberty gmc and rich killeen was outstanding. all questions answered. very straight forward. no high pressure. no pressure at all. how many dealers can you say that about today? future needs for a gmc dealer will be with liberty gmc. thanks guys!

allison123

Nov 4, 2012

This dealership was very helpful and friendly. The used car was clean and ready for us. They assisted us with our credit concerns and made the payments fit with our budget.

kdsaurer

Oct 30, 2012

Helmand was very helpful and informative. I knew exactly what I wanted (got Stock # off internet). Vehicle had all the options I wanted (plus a few more) at the right pride and a fair trade-in allowance.

Chet Penta

Oct 29, 2012

I would like to take a minute to tell you about my car buying experience Friday night. My wife and I had started looking a cars, just looking ! It was about 7 pm when we drove into Liberty GMC on Bell Rd. in Peoria. We started walking the lot looking at some very nice vehicles. We were met by Rick Killen who was very professional and asked if he could help with anything. I saw a vehicle that I liked and asked about it. Rich was very knowledgeable and asked if we wanted to take it for a ride, We did and liked the car. I didnt think the car was affordable and said as much to Rick. Rich took the time to tell us about the Liberty dealership and that it was a family owned business. The more my wife and I heard the more we liked. Once we were sold on the dealership we became more interested in buying. We went from just looking to buying, and we are happy we did. So to sum it all up we purchased a car last night at Liberty GMC it wasnt because we just got a very good deal, we did, but we were sold on the dealership and its sale rep Rich Killeen . Thank You Rich and for staying so late last night.

drdjdc

Oct 29, 2012

Mike was really nice and helpful. I would recommend him to other friends. We are happy about buying our minivan. Mike was very straight forward, no gimmicks.

fairhomes

Oct 29, 2012

We just purchased a car from Rich Killeen at Liberty GMC. His straight forward attitude and politeness over the telephone was what brought us to the dealership. Upon arrival we were treated very well. We explained what we were looking for and was shown exactly what we wanted. Rich said it was his job to make our experience the best buying experience ever and he suceeded ten fold. We have purchased too many cars to count and this was by far the best experience. We have already told our friends and family what a great buying experience it was and will be back when we are ready for our next purchase!

lovejenarenee

Oct 24, 2012

Mike and all the staff treated me and my family with exceptional service. It was both a pleasant and efficient visit. I would highly recommend this dealer.

annaanchondo

Oct 23, 2012

Best experience we've had so far in purchasing a new vehicle. Mike Murphy was extremely knowledgeable, professional and courteous. Never felt pressured to purchase a vehicle, but knew every option that was available. Would highly recommend Liberty GMC - and Mike Murphy (salesman)... any day!!

tallblonde47

Oct 15, 2012

I came into the dealership and Jared was right there for me. He was very informative about the 2012 Terrain I purchased. Great experience!! Thank you Jared, you were great and I am enjoying my car! I will certainly refer people to Liberty GMC and tell them to see you!Jeannette Sherman

Arizona.Jim

Oct 10, 2012

I was very pleased with the salesman. There was no pressure and was seeking to show me what I wanted and not what they wanted to sell me. A bonus was able to chat in person with him over the internet on their website prior to going to the dealership.

gmcrating

Oct 10, 2012

The dealership was very accommodating and helpful in the selection of our new vehicle. I am not the easiest customer to work with and they were very patient.I am very happy with my new vehicle and would recommend my salesman, Jared Templeton and all the staff at the dealership.Thank you,R Brown

Slmiller4

Oct 7, 2012

Danny went above and beyond to help me get into a new vehicle and to restart my life. He was aware I needed to reestablish my credit and that this purchase was very important to me. He took his time and helped me complete whatever I needed to to leave with my new car. I am extremely pleased with Danny's level of customer service and willingness to go above and beyond to make sure I left pleased. Thank you to Danny Rasho and the Liberty team for ensuring my new car experience was simple and pain free.

vicky.bennett.395

Oct 3, 2012

Entire experience was a pleasure. We never felt pressured. Salesman and staff worked with us to get us the vehicle we will be happy with.

jariah812

Sep 30, 2012

This was one of the best experiences I have had when buying a care. Murphy made it very easy and pain free. I would refer friends and family to Murphy.

Alexis9

Sep 28, 2012

I had such a great experience workingWith Mike Murphy. He made everythingRun so smooth , very knowledgable With all the questions we had. I willRecommend Mike Murphy to all myFriends and family.

rcimato

Sep 28, 2012

Liberty GMC was an awesome experience. Everyone there was easy to work with and they all had a great sense of humor which works perfectly with me. I will definitely refer customer to them.thank you all for a great experience in buying my new 2012 GMC Sierra Crew Cab

beachbear5_4

Sep 23, 2012

Very knowledgeable. No pressure. given online price from credit union even though it was less then their online price. Most painless car buying experience ever.

heidi.brightbowie

Sep 22, 2012

We had a wonderful experience with Rich during our car purchase. His kindness and support and ability to work within our needs allowed me to take home a car I love and thought was out of reach. He also was very patient as I worked thru the stressful decision to take on a new car payment!

tanya.wheeler.58

Sep 22, 2012

Mike did an exceptional job getting US financing for a vehicle with an exceptional interest rate. He was extremely kind very personable and we would reco amend him to all our family and friends.

paul.c.dawson.9

Sep 15, 2012

This is my 3rd vehicle fom Liberty, and my 5th or 6th including their sister dealership! Danny was amazing and his friendliness and possfesionalism reminds me why I keep coming back to the Liberty family!

Bruce Asterino

Sep 14, 2012

This is our 2nd visit and purchase from Liberty GMC and working with Mike Ryan as our sales consultant, he explained everything and was very upfront with the good and the not so good information on all the vehicles we test drove and considered in purchasing.From there we talked with Bill the sales manager and Rich in finance. they actually spoke to you as if you were a friend and made everything clear.we were in and out in about 4 hours and driving away in our new Arcadia Denali.Thanks Liberty GMC.We will be seeing you again soon when we need to service our vehicle with Jay SewellBruce A. and Donna S.

mcarrillo01

Sep 12, 2012

Sales Consultant Steven C. Shimp was by far the Best Rep we've worked with. He was responsive to our specific needs & wants. His professionalism and experience was definatly demonstrated. We generaly trade in our car every 2-3 years and have had many different experiences in purchasing vehicles; this was one of the best experiences by far! Thanks to Steven Shimp, we will definetly keep your name & number for future purchases.

rrubio

Sep 12, 2012

Had a very pleasant experience with Mr.Hobby at Liberty GMC.Not pushy,did not recommend anything that I would did not on the truck.I purchased a 2012 GMC Sierra SLE.Excellent customer service.

Santiago11

Sep 12, 2012

Staff was very friendly. Salesman was super nice. Kept there word to everything they said there were going to do. Highly recommend this dealership!!!! Thanks Murph

migueltv73

Sep 11, 2012

Went to see a Dodge Caravan that I had seen on Liberty GMC's website. I was greeted by Rich while walking around looking for the van. He showed me several things there was to know about the van. And after looking over the vehicle, I brought my wife over, and she liked it, not only for the price but the room/cleanliness and mileage the car had. Since we adopted our 3 grandkids we decided to go ahead and buy it (since we had outgrown our 2006 Kia Sportage and had been looking around for a roomier vehicle). I believe the whole process took over a little over an hour and a half. From looking the car over, test driving it, doing the paperwork, getting financed and getting the car ready for us to drive home. It was a great experience to have Rich bring a technician to answer a question I had with all the buttons and options this car had. Anyway, if Rich keeps this attitude and great personnality with keeping the customer happy, I'm sure he will far exceed his sales by the end of the year. By the way, Rich showed my wife and the kids the playroom while I signed the paperwork. And also offered to by a soda for me, my wife and all three kids. "GREAT SALESPERSON"

jcosgro80

Sep 5, 2012

This was my second purchase from Liberty GMC within a year. And like the first time it was a very pleasant and quick experience. Mike was very helpful, and curtious. I honestly have to say for buying a new car they treat you right. I recommend Liberty over anybody in town!

Doreen Bunker

Sep 1, 2012

This was THE most pleasant car purchase we have ever made. Josh went out of his way to get us the right car in our price range. He and Jason had a death in their family during the time we were buying and had to leave. They made very sure we would be taken care of while they were away. WE would surely buy another car from Liberty Buick and will recommend them to all of our friends. Thanks to you all. JB and DB.

Krubash

Sep 1, 2012

Mike was great, worked with us very good. Very appreciative of his help and honesty. Did not try and push anything on us and listened to our thoughts and concerns.

Srubash

Sep 1, 2012

Mike was friendly and nice and worked good with us and makeA good deal with new car buy. I was pleased with the experience

mikey.burnam

Aug 31, 2012

Hobby was extremely helpful. He was friendly and personable. He got me a great deal and did not pressure me into my truck. I worked with me to get a great deal. Shari saved me over $6000 because she continued to shop around for better loans for me. I would recommend going to Liberty GMC any day of the week!

ndburns

Aug 28, 2012

We were happy with our experience with Liberty GMC. Hobby Nelson never pressured us and we beleive he was upfront and honest, we feel we were treated quite fairly. We would come back to liberty GMC for a next purchase.

stevent8325

Aug 23, 2012

I received a great deal on a brand new vehicle that I didn't think I could get, Danny made the experience great and I felt like family. I have already recommended him and Liberty GMC to several friends.

RONALDC234

Aug 22, 2012

IT WAS THE BEST CAR BUYING EXPERIENCE I HAVE EVER HAD. THE STAFF WAS FRIENDLY, COURTEOUS AND MADE THE EXPERIENCE PLEASANT. MY SALESMAN, MIKE MURPHY, WAS KNOWLEDGEABLE AND HELPED US FIND THE EXACT CAR WE WANTED.

Raider Fan

Aug 20, 2012

this dealership was the best in all categories. Customer service, waiting, shopping. they will help you and work with you. The man who took care of us was paul dickson. never pushed and always asked how we felt about it. rich was the guy in finance and he got us the best deal. shop here and you will not be sorry. In the future we are going back to liberty gmc.

Bobvivphx

Aug 20, 2012

We bought a new 2012 Yukon Mr. Mike Murphy was our salesman. He was extremely polite and knowledgeable. Made us feel very welcome and no at all pushy. Which is the worst trait of carsalesmen. So we were more than pleased. Plus I love my Yukon.Thanks Robert and Vivian. Berrett.

hbandow

Aug 16, 2012

The whole staff was really nice and worked to get us our best deal. No one was pushy and truly cared about what we wanted and what we could spend. We will go back there for sure to purchase our next car!

jkpt2012

Aug 16, 2012

They sold us a car with broken window. It had treatment done to cover/seal the crack. I called them the next day after purchase but they pretended they did not know about it. They said my insurance was responsible for it now.

Bamberlie003

Aug 15, 2012

Jeff was extremely helpful! He even went lookingat other dealerships when GMC didn't have exactly what I needed. Would definitely recommend him. I'll be back again when I start looking for my next vehicle.

bigshrek2

Aug 15, 2012

I found every aspect of truck shopping at Liberty to be a pleasant and enjoyable experience. The sales person, was very knowegable, friendly, and took the time to make me feel very comfortable and that my getting the vehicle I wanted was important. I would/have recommended Liberty to my family and friends. I am a repeat customer and will purchase any additional vehicles from this dealership!!!!

jtoledoaz

Aug 15, 2012

I really appreciated our Salesman, he was knowlegdable and friendly. Not Pushy at all. Very Please with the over all experiance.I would go back again.

nikko.scott

Aug 15, 2012

My experience with Liberty GMC was hands down the best and most comfortable experience I have had in my three years of searching for a vehicle. I am twenty-one years old and was searching for the vehicle that I had my heart set on, not one that would be better for a first time buyer. Hobby worked with me the entire time and set me up with the exact truck I was looking at, for the exact price that I requested, for less than I expected a monthly payment to be and under 3% interest rate. All as a first time buyer too. I do have excellent credit and make a decent income but everyone knows how it is for first time buyers. Hobby definitely did everything within his power of helping me achieve what I set out for and we were able to send me home in an amazing truck. The service department is amazing as well! Liberty GMC has a great staff and the reason I chose them over every other dealership is because of how comfortable the atmosphere is. They literally make you feel right at home and don't beat around the bush, there is no back and forward sales scheme and it's as though they bring you into the family operated business. I have sent all my friends and family to this dealership and I will continue to do so! Thanks for everything Liberty.

Scott62

Aug 15, 2012

Wow, what a team I had. Winston, Hobby and Shari made me feel like family. I was looking to upgrade my truck and a friend of mine recommended Liberty GMC. I am so happy I made the call. I first made contact with Winston. Winston led me to Hobby, who helped my wife and I pick out our upgrade. Hobby went over all the details with us and really left no stone unturned. We settle on a great price and I think we all walked away happy. Shari walked us through the financing part and again made us feel like family. My experience at Liberty GMC was so amazing I'm recommending my friends and family. I highly recommend anyone looking for a new or used vehicle to visit Liberty GMC in Peoria. Ask for Hobby, he will make you feel like family.

wturcottejr

Aug 15, 2012

Love my new 2012 Sierra, Hobby was great to work with and I would highly recommend him if you are in the market for a new GMC.

Dannyfoster

Aug 14, 2012

I was really just looking around but Danny came over and seemed to know exactly what to say to keep me interested. We test drove the car and it wasn't a long process, he just got the keys and we left. He was very professional and handled the sale professionally. I really appreciated that he didn't try to insult my intelligence in the conversations. He was direct and honest and the transaction was smooth.Everyone I dealt with was a professional and I will definitely do business with them again.

devilchef9

Aug 14, 2012

Great Service. Very friendly, very professional and not pushy. I had the opportunity for a family discount at a Ford dealership and I still went to Liberty GMC because of the people there. I was there 2 months ago and worked with Mike Ryan, came back and worked with Jeff Lopez yesterday and am extremely happy with my purchase and the process getting there.

ktaylor075

Aug 14, 2012

Hobby was very helpful from start to finish. I would recommend him to a friend. The process was quick and efficient! I am very happy with my new GMC Acadia - it is a great vehicle!

Lv2golfasu2000

Aug 14, 2012

Hobby Nelson and the Liberty team were extremely helpful during our new SUV buying experience. My wife and I found the customer service of all involved to be of the highest quality we have ever experienced. Hobby was honest in all aspects of the transaction and ensured the process was quick and easy. The vehicle was clean and the introduction he provided of the vehicles workings was impeccable. Thanks Liberty and Hobby for our best buying experience yet!

rhenderlite

Aug 14, 2012

My SalesPerson was GREAT. Honest and straight forward. No games just results. Best I've ever dealt with!!!! I would recommend Hobby to anyone and will return for service

Musicalgem

Aug 11, 2012

The awful dread of purchasing a vehicle, especially being a woman and believing that every sales person will take advantage of us, made me sick, but in this case, it was just the opposite. From the time I stepped through the door, I was greeted by a receptionist who was courteous and friendly, she directed me to Tommy Helms (the general manager), who was very warm and kind. He listened to my needs and then introduced me to Levy. What a perfect match, we hit it off perfectly, he was thorough, attentive, informative and very much a gentleman. He was not pushy nor tried to lead me into something that I couldn't afford. It was an awesome experience and I want to extend my sincere appreciation for being patient and understanding and for guiding me through with confidence to make the right purchase.Ladies, don't be afraid to visit this store, because the people who work there will treat you with respect and dignity, ( even if you ask them to pop the hood). Thanks Levy...........

andrew6785

Aug 10, 2012

My girlfriend had bought a car from Mike Murphy at Liberty GMC about 3 months ago and we were so please with the experience that I decided to go back up to purchase a car for myself. Just like last time Mike Murphy was very helpful and made the buying experience a very pleasant one. Would highly recommend this dealership and especially Mike if your looking to purchase a vehicle. I will definitely be sending anyone I know that is looking for a new car to Mike Murphy at Liberty GMC.

fledesma

Aug 10, 2012

The hard work that Mike Murphy put into taking care of our family was outstanding. He understood that we needed a reliable and bigger vehicle for our growing family. He took the time to get to know us and truely understand what would work for us in a truck and in price. He was an outstanding individual and We would recommend him to anyone.

vhaphocallaa

Aug 9, 2012

My experience with Mike Murphy and all of the Liberty GMC staff was awesome. He made buying a new automobile very pleasant and stress free. I look forward to doing business with GMC Liberty for all my future purchases, and will refer friends and family to Mike Murphy and GMC Liberty for their future purchases.

Drmlvr18

Aug 6, 2012

My sales consultant Mike Murphy was wonderful! I was dreading the car buying experiance until I dealt with Mike!! He made it so easy and painless. I will never use another sales rep again. Liberty is lucky to have a sales rep like Mike and if he leaves I'm going with him! Thanks liberty!!

kcheney

Aug 6, 2012

Extremely quick during financing/paperwork process. Got a great deal on a new vehicle and a decent deal on trade-in. Overall enjoyed our experience at Liberty GMC.

Sharon Bradley

Aug 6, 2012

We have come to know, as repeat customers to Liberty/GMC....is a fine establishment,that not only puts great inventory on its lot,but also matches the product with superior professional sales people. It was our pleasure,to consult with Mr.Mike Murphy, on our purchase. He, along with other staff members,Winston and Rich are all an excellant example of showmanship, from a Dealership that prioritzes..YOU..its Valued Customer!Proving once again that Customer Service is the Number One Driving Force that puts People behind the Wheel...making it a Sweet Deal for All! Thanks. Sharon B - Steve J

Car buyer

Aug 4, 2012

Just purchased a used vehicle from Liberty GMC and was very pleased with the whole process. Everyone was very helpful and easy to talk to. The deal was also the best in the valley.

MLamb2012

Aug 1, 2012

I purchased a 3500 HD Dually from Mike Ryan.He was exceptionally kind & personable. He was very knowledgeable about the vehicle I purchased and I would recommend him and Liberty GMC to all my friends and family because they have excellent service. I am very pleased with my purchase and the service I received.

Billedmunds

Jul 31, 2012

I have purchased several cars and trucks in my lifetime. Of all those experiences, dealing with Mike has been the most enjoyable. He enjoys what he does and it shows. He is knowledgable in his produts and services and I would go back to him for my next vehicle.

choiceteam1

Jul 29, 2012

Mike Murphy was great to work with. Even though he knew we was negotiation with another dealership he never made me or my wife feel that he was desperate. He was understanding and he helped work out a deal that was beneficial to my wife and i. We will be moving back to Detroit Michigan next year but we will be getting another car from Mike before we leave. All the management staff was very kind and wanted to work with us and that made my entire experience with liberty gmc worth while. Thanks to Mike Murphy, Levy and Winston Gamble for all their help.

vwilliams

Jul 29, 2012

He was awesome! ! He helped us a lot. Everyone was friendly. I like my truck. I would recommend him to my friends. I will get my next truck there.

buffy52

Jul 27, 2012

The sales approach is totally no pressure. We went in to look and were allowed to do so. We weren't rushed or overwhelmed. When we asked questions, we got answers, not a sales pitch. The entire process was relaxed and stress free.

josemachado

Jul 27, 2012

I'm jose machado, and i would like to recomende this dealer to everybody, bacause they have an exelent people ,the service its great,they help me to find a great monthly payments , and i would like to come back in the future, thanks to GMC LIBERTY....

marks425

Jul 27, 2012

Mike Murphy was easy to work with. I have bought 6 vehicles over the years and will continue to get my business. I shopped my deal to two other GMC dealers and no one came close. Thank you Liberty GMC and Mike Murphy.

RondaYounan

Jul 26, 2012

Mike Murphy was very helpful. He went over a full tour of the vehicle and showed me all the features. When there was an issue with the finance department's attitude and lack of customer service, he did his best to rectify the situation.

tmason1100

Jul 26, 2012

I have been purchasing cars for over 15 years and this is one of the best purchase experiences I have ever had. I would highly recommend Liberty GMC and Paul Dixon to my friends and family.

nmulliga

Jul 25, 2012

Murphy went above and beyond any salesman I have ever worked with by being proactive Even if he wasnt working he would still respond to my questions. Murphy was leaving for the day I came in to test drive a car (thinking since they didnt have what I wanted in stock I wouldnt leave with a car until Monday)and Murphy stayed until closing even though he was off 6 hrs prior not knowing I would even leave with a new car. He found me an amazing used car and got me the best deal and met all my criteria. Murphy has patience and works beyond his job role. If I texted Murphy while he was off during the weekend or weekday because I needed something he would always respond and would get back to me extremely fast. GMC is very fortunate to have someone do dedicated working for them. Thank you Murphy for giving me a great buying experience.ThanksNicole Mulligan

edgmac1

Jul 24, 2012

Great dealership, up front and great people to deal with and will be buying my next truck from liberty GMC when I'm looking for a new truck.

mnnzknih

Jul 23, 2012

I would recommend this dealership to anyone looking for a vehicle. There was none of the pushy salesmen approach that alot of dealerships are known to practice. Levy, the sales rep who sold us our GMC Terrain, was very informed and worked to get us a fair price for the Terrain and also for our trade-in. I would definitely purchase from them again.

Michigan_Matt

Jul 22, 2012

This is the second car I purchased from Liberty GMC. Mike Murphy is the best car saleman I have EVER dealt with. If I had to do over again, I would go nowere else to buy a car. They have a good selection and I look forward to buying my next car from them. Go see Mike you will not be disappointed.

Mlbogacz78

Jul 21, 2012

Good dude ... Would have loved a free grill but his personality made up for it. Lucky!!But really, nice to work with and listened to our wants and needs.

cathypacheco

Jul 19, 2012

We were shopping for a larger car for my daughter and new grandson and a good friend recommended Liberty GMC. The salesperson was very respectful and helpful. We had a great experience with the dealer and employees and purchased a used hybrid SUV.

Deegloria87

Jul 17, 2012

My boyfriend and I recently purchased an 05 dodge durango from Liberty GMC. Our experiance was exceptional! I had been in a car accident a month prior as well as given birth to a baby girl. With all the stress of having a newborn as well as 3 other children and no vehicle was absolutely terrible! We had been looking online for something in our price range and found nothing that seemed legit or reliable. Liberty GMC was the 1st dealership we stopped at and the one we bought from! Mr. Mike Ryan was very nice and easy to talk to. He didnt hassle us or pressure us or make us feel uncomfortable. He was honest and determined to get us out of there with the vehicle we had fallen in love with! The paperwork was fast and easy and we left with our new addition shortly after. The staff was warm amd friendly, they all smiled and greeted us as if we were family. We have our new vehicle and we loooove it! We'd like to thank Mr. Mike Ryan for making our experiance an awesome one! I give this dealer all 5's and would absoluetly recomend anyone looking for a vehicle to go to Liberty GMC! I would also definately recomend you ask for Mike Ryan!!!

321lanning

Jul 12, 2012

This is the second new car we have purchased from Liberty GMC and John was our sales rep. on both occasions. We are a repeat buyer in part because of the professional experience with John and the prior friendly service from Steve with our prior vehicle. Overall, Liberty GMC is customer focused, committed to quality and is consistent in trying to treat each customer "special". Shari Briglia was also great to work with and honored my request to not offer us an extended warranty as that is my personal decision which I have stuck with for decades when buying a new vehicle.

Colin p

Jul 12, 2012

This is the second GMC vehicle we have purchased from Liberty GMC, and we have gotten a excellent deal with each purchase. OUr sales person, Bobby Guinga was very helpful and knew a lot about the electronics on the new Acadia that we bought. The staff is friendly and they don't pressure you into buying. They will work with you on cost and the best deal possible for both sides. We have had all our GMC(3 GMC vehicles) service work done at Liberty with Service Writer Matt Steigerwald and he has given us excellent service over the past 8+ years.Steve Moore is also very helpful and pleasant to do business with.

goldshot

Jul 7, 2012

Went to buy a used truck and mike went the extra mile for me on getting me the information on the truck I needed.I ended up buying a brand new truck. I took alot of mikes time and it was appreciated alot.I will deffinately reccomend people to mike on the purchase of a new or used car or truck.Thank you to every one that made it happen on getting my new truck.Rob

JodiFord

Jul 5, 2012

I trust Steve Moore and the Liberty team completely when it comes to buying a car. I know that he will not sell me anything that he wouldn't sell to his own daughter. My family and I have been buying our cars from only Liberty GMC for years. My husband and I have waited several months for the right car to come on to Steve's lot rather than looking down the street at another dealer because we know and trust what we are getting. My husband and I have purchased two vehicles in the last 5 months and between us and our family we have purchased a total of 9 cars in the last year. We consider Steve and his staff as family. Once you have experienced buying a car here you will too. As a women I have been very intimidated to go to buy a car in the past. If you are like me then you will appreciate how you will feel so comfortable and treated so well. Our recent purchase was with Mike Ryan. He was wonderful. I would recommend that you ask for him when you go by. Not only was he great to work with but he introduced us to our personal service representative that will handle any possible service needs in the future. You will be so happy that you choose Liberty GMC! My family and I will not go anywhere else.

michael1538

Jul 5, 2012

I went in to look at one of their used vehicles I saw advertised on their website. When it came time for the dealing part of the purchase I felt very comfortable and relaxed. The whole process went well and I am happy with my purchase. The dealer did everything I asked to make the car ready for me and even touched up the paint nicks and scratches with out me even asking. I thought that was a great. I had a very pleasant experience at this dealer.

vhollman

Jun 25, 2012

We had a great experience at Liberty GMC. The salesman Mack was friendly, and not high pressure. We got the sense that everyone there wanted us to get the best car for our value and purposes. The financial part with Dusty was quick and we got a lower interest rate than we had originally intended to get with our own financing. Mike was very patient and went through all the workings of the car with us after we purchased it. I recommend this dealership, a nice bunch of guys with a good product for the value.

Todd mattson

Jun 21, 2012

Mike is nice guy I would use him again if I were to buy another vehicle. He worked well with me to get the deal I was looking for.

gmcolville

Jun 20, 2012

Mike was great to work with. He answered all our questions and was able to make this deal work. We'll definetly be back again.

Stephanie Stasik

Jun 20, 2012

Our buying experience was informative and easygoing at Liberty GMC. Michael Murphy addressed our questions and concerns regarding the Acadia Denali in a professional and knowledgeable manner. There was no pressure to buy a vehicle; but once we did, Mr. Murphy ensured that he would continue to provide excellent customer service as needed. We will return to this dealer in the future and would recommend it to others as it was a positive overall experience.

Jacob Mckenna

Jun 18, 2012

This was my first experience buying a vehicle and mike absolutely met and exceeded my expectations. He allowed me to get the truck of my dreams and provided my family and I with long term transportation.

wallnleo

Jun 15, 2012

My name is Wallace, me and my wife Leonor first went to a competing dealership and did not find the vehicle that we wanted, we wanted a certain trim and interior and couldn't find it at the first dealership, but when we went to Liberty GMC we found they had a much bigger selection and found they had more options as far as trims and interiors go that we were looking for.Mike was our sales guy and he wasn't pushy or irritating... it was actually a great experience.Me and my wife were extremely happy... We found the exact vehicle that we were looking for at Liberty GMC.It was the 2012 Acadia SLE with cloth interior and dark grey exterior.Thanks Mike Ryan and Dusty Mandrell!Wallace and Leonor

CumminsOne

Jun 11, 2012

Fantastic experience at Liberty GMC, as the staff was friendly prompt, and fair. Great selection, and felt as though the dealership takes pride in it's product. I at no point felt pressured, and feel that I had gotten a "real deal" on the pickup I took home, and received a very competitive offer on my trade in. It is seldom anymore to feel valued in a purchase, but the follow up calls and emails really gave me a sense that the dealership cares about my satisfaction in my purchase. They filled up the tank, which too is rare anymore, Liberty was an A+. Recommend to anyone!

Chitoavila1

Jun 9, 2012

Mike Murphy was a very friendly and knowledgeable salesperson. I enjoyed dealing with him and will definitely let people know about his proffesionalism.I plan on coming back for future buisness.

jmoortel

Jun 8, 2012

I had a very good buying experience here. Danny Rasho was an excellent salesman and he knew his stuff on trucks. Absolutely no pressure. The price was fair. What was impressive was that I recieved an e-mail from the GM, Steve Moore, the following day saying that if I had questions to call him directly. I did, and so I called. He took the call, answered my questions and gave me some good advice on tires and towing. I would buy there again.

Mslenske

Jun 7, 2012

This was my first time buying an automobile and for a first time buying Mike Murphy was a very honest and professional sales associate. I would definitely recommend and refer people to Mike!

MikeDwyer

Jun 6, 2012

When we arrived at the dealership we already new we wanted a GMC truck but were not certain of which one. After looking at the inventory, we found the perfect one in the showroom. I always thought the more expensive vehicles were kept there. But I was surprised that the one we found was right in the dollar range I was looking for. An d now I have my perfect truck. The salesman was awesome and the whole experience was much simpler than all my previous vehicle purchases. Libert is where I will start looking when I'm ready for my next vehicle.

Thomas217

Jun 6, 2012

Mike was very helpful and had a very friendly personality.. I didn't feel rushed and didnt make me feel under pressure so he could make a sale.. Will be back to buy cars in the future from mike!!

Devlyn

Jun 2, 2012

Mike was incredibly friendly and a pleasure to do business with. Mike was open and honest and we did not feel any pressure to purchase a vehicle.

dueppen

Jun 1, 2012

My wife and were treated with respect, and not pressured. Ken was pleasent and hospitable.Dusty worked diligently to get us the lowest financing rated he could find.Mike Dueppen

D. A . Blodgett

May 23, 2012

The experience of purchasing a new vehicle and making the payments work within our budget was very much appericiated. We felt very comfotable making this purchase without a lot of pressure that happens at some dealerships.

jryken

May 13, 2012

Levi was our salesman. He was very straight forward and knowledgeable about all the vehicles we looked at. I would recommend you contact Levi if you are in the market for new or used car.

mnicole3

May 9, 2012

The salesperson was very knowlegable, patient, friendly and not too agressive. We will definitely recommend Mike Murphy to others and use him in the future.

Javier davila

May 4, 2012

Great sales person, was very helpfull and took his time explaining the warranties the truck, has great personally and did a great job on the sale, willing to come back and do business again.

Nvbonnell

May 4, 2012

The whole process was great and very easy. Got a very good deal on my car and trade in value was a pleasant surprise. Our sales consultant Mike Murphy was very helpful, friendly and a pleasure to deal with. Would highly recommend this dealership.

eckoranch

May 3, 2012

I was looking to lease a car and was told by a friend to see Steve Moore. So glad i did. I worked with Mike Murphy and he got me into a great new car at a super price. Very friendly and not pushy in any way. Mike has been wonderful after the sale with some things I needed done with the car. Great job guys! Thank you

MIKE FAZZARI

Apr 30, 2012

ON MARCH 9TH 2012 I TOOK MY VAN TO LIBERTY FOR SOME SERVICE. WHILE I WAS WAITING I HAD THE PLEASURE OF MEETING MIKE MURPHY A SALESMEN THERE, SINCE I SHOWED SOME INTEREST IN THE 4 DOOR CREW CAB TRUCKS THAT THEY HAD IN THERE LOT. THE RED RAM PICKUP THAT I HAD MY EYE ON WAS PURCHASED BY ANOTHER CUSTOMER ONLY BECAUSE I DID NOT ACT QUICK ENOUGH. MIKE ASSURED ME THAT AS SOON AS HE GOT ANOTHER ONE IN TRADE THAT HE WOULD CALL ME. WELL HE KEPT HIS WORD AND CALLED ME AT LEAST ONCE A WEEK TO LET ME KNOW WHAT HE HAD IN STOCK WITH THE MILEAGE, COLOR,AND PRICE. ON THURSDAY APRIL 26TH 2012 MY WIFE AND I WENT TO LIBERTY TO SEE ANOTHER RED TRUCK THAT WAS TAKEN IN ON TRADE AFTER GETTING A CALL FROM MIKE THAT HE HAD ON HIS LOT AND ALSO SOME OTHERS THAT I MIGHT BE INTERESTED IN.AFTER LOOKING AT DIFFERENT TRUCKS WE BOTH DECIDED ON ONE THAT WAS A LITTLE OUT OF OUR SPENDING POWER AND CREDIT STATUS, SO WE THOUGHT.THATS WHERE THE GREAT STEVE MOORE THE OWNER AND WINSTON THE SALES MANAGER CAME IN TO PLAY AND AFTER REDUCING THE PRICE ENOUGH TO WHERE WE COULD PAY THE DOWN PAYMENT AND GET MY NOT SO GOOD CREDIT APPROVED, THEY, AS A TEAM WERE ABLE TO MAKE IT HAPPEN. I AM THE PROUD OWNER OF A 2011 RAM 1500 QUAD CAB PICK UP TRUCK.THANK YOU VERY MUCH ESPECIALLY TO STEVE MOORE TO WHOM I HAVE THE HIGHEST RESPECT FOR AND ALSO MIKE MURPHY,AND WINSTON WHO DID THERE PART. ON APRIL 27TH 2012 I WAS ABLE TO DRIVE IT HOME. MY WIFE AND FIVE CHILDREN ARE VERY EXCITED AND WE ALL JUST LOVE IT.LIBERTY GMC WILL ALLWAYS HAVE MY BUSINESS AND I WILL BE SURE TO TELL ALL MY FRIENDS AND FAMILY HOW GOOD I WAS TREATED THERE.AGAIN, THANK YOU ALL VERY MUCH, I AM ANOTHER HAPPY CUSTOMER.SEE YOU SOON. SINCERELY, MIKE FAZZARI AND FAMILY

arizonaconnection

Apr 24, 2012

After getting fed up with the Chevy dealer down the street, it is such a relief to interact with this most caring individual at Liberty GMC. Everything has been done to my utter amazement and with such ease. Thanks Jay. You are great.

dsalazar3

Apr 24, 2012

Mike Murphy was very helpful and listened to what our needs were in finding a used vehicle for our family. We were very impressed with the amount of time it took to find a fit for our family and drive it off the lot. Mike and the finance department worked with us and helped us drive away feeling very good about our purchase. I would recommend Mike Murphy and Liberty GMC to my family, friends and anyone that needs a new or used vehicle.

kathydikoff

Apr 24, 2012

Bought a car for my daughter, one for me. Gave Mike my budget and he came in right at the figures given. I am impressed with the speed of the paperwork and I appreciated his laughter and friendliness during the process. Car buying has always been like going to the dentist for me. I have never had such a wonderful car buying experience as I have had today. Thank you again Mike!

JamesMyBoy

Apr 23, 2012

I went into the dealership knowing I wanted an Acadia, but with particular options. John worked hard to locate a vehicle with just what I wanted plus more. I feel that he worked hard to get me a fair price.I haven't had to return for any service work yet, but based on what I've seen so far, the staff as a whole seems to be very customer orientated and anxious to make every visit a good experience.I would not hesitate to return for my next vehicle, whenever that need arises.

farobins

Apr 18, 2012

Mike took the time late on a Sunday afternoon to show us some cars that fit what we were looking for. We didn't feel pressurized into buying, and it all went smoothly.THANKS MIKE!

deserttruckbuyer

Apr 9, 2012

My husband and I actually were at a Chevy dealership across the street from Liberty GMC, looking at trucks. I was so disappointed in the overall experience with the sales person we were dealing with that I went outside and called Liberty to speak with a salesperson. Mike Murphy was the sales consultant I was transferred to and I immediately felt more comfortable him. I walked back into the Chevy sales office, got my husband and drove across the street to see Mike. Mike had 3 trucks in mind (after 5 minutes of talking on the phone with me!) that he felt would meet our needs. We bought the first one he showed us which was the one he felt was the best match.We were also lucky to meet and work with sales manager, Winston Gamble. Mr. Gamble was knowledgeable, professional and very calming. He was instrumental in expediting the paperwork to get us out of the door quickly.The Finance person was equally efficient and professional. We would have no hesitation recommending Liberty GMC and specifically Mike Murphy and Winston Gamble to anyone in the market for a new or used vehicle.

stephanie houston

Apr 4, 2012

bob was very attentive to us. he was super friendly and answered all our questions. we were very pleased with the overall service.I am from a third generation GM dealer family. My grandfather and father always always impressed upon their employees to take a personal interest in their customers and no pressure an the sale. Liberty GMC seems to have the same approach. It works! thank you. stephanie houston

restacks

Apr 3, 2012

Mike Murphy was very helpful in finding. a car that worked for us. We were very happy with the service and will gladly do our car shopping here again.

srsaltmarsh

Mar 29, 2012

Being in the market for a new vehicle and wanting a more efficient SUV, I visited Liberty GMC and was assisted by Mike Murphy. Mike showed me several vehicles, after explaining the features of the 2012 GMC Terrain four cylinder. They didn't have the color vehicle on their lot, so Mike searched until he found just what I wanted. I was happy and relaxed with the process. I received a nice trade-in allowance and believe I will be very satisfied with my new vehicle.

collector21

Mar 27, 2012

Bought our third GMC Denali pickup from Liberity. They worked hard to get us the deal we needed to get into the 2012 vehicle. The purchase experience was excellant. All details were made very clear, the delivery was great and the dealership overall did a fantastic job makeing us very comfortable durring the whole process. Would recomend this dealership to anyone looking for a new GMC truck.

heybill

Mar 19, 2012

Mike greated me when i pulled up 10 minutes after the closed their doors and he had them re open to help me out. i did not leave until 2 and a half hours after they had closed and they were nice and mike went above and beyond they entire time helping me out with everything along the way. He was a great guy and was direct and to the point with me. i would recommend them to everyone.

watchdr2

Mar 15, 2012

Super Dealer was out car shopping on a Friday afternoon had been to a few dealers all were very rude if your not buying today why come to my lot?Not like that at Liberty first question is how may I help you find a car that fits you!!Our saleman was Levy best I have dealt with in years knew everything about the Acadia Denali which is alot of technology to understand.Met the owner Steve Moore for the sale a down to earth guy not a slick car sales man type.Price was good sale was easy they offered a super rate for finance beat anyone I could find and Shari the Finance Manager finished the paper work.All went fast and smooth.Would tell all my friends and family this is the place to buy.Thank You Liberty and Levy for making this car experience free from the normal anxiety and pain I usally have at a dealership.

edell

Mar 14, 2012

I made a snap decision and so far am glad. The Ponitac Vibe is getting thirty six miles to the gallon, five more than reported.

thimble

Mar 7, 2012

Buying from this dealership was a great experience. The sales person (Danny) was knowledgeable, supportive, with and no pressure to purchase. I appropriated the dealerships transparency attitude. Financing was also a great experience.

kiwirn

Mar 5, 2012

Levy was very friendly, helpful and we ultimately purchased our vehicle here because of the friendly no-pressure style of Levy. We got a good price on our vehicle and Levy made sure that we were satisfied and that our vehicle was detailed, he took the time to go through all the controls in the car including activating on star with us.

jknadeau

Mar 4, 2012

Working with the sales staff (Mike Murphy) was great. He was helpful in fulfilling our interests and was not pushy. It was a pleasure to go through the sales process because I was presented a very reasonable offer on a new vehicle the first time, and we didn't have to play the back-and-forth games that we've experienced in the past.Anyone considering buying a new GMC, or a used vehicle from them, should find the experience a good one. I would highly reccommend Liberty GMC.

suburban100

Mar 1, 2012

Danny did a great job in helping us find a car we wanted, and worked with managment to issure that we got a fair price. He is working with us to make sure everything is right before we leave to return to our Lincoln, NE home. Thanks again. Jim and Ruby Dill

willm4

Feb 27, 2012

This is the second purchase I have made at liberty gmc and the second purchase I have made through salesman Mike Ryan. Mike is a great person and made the experience a very pleasant one. Mike is an asset to Liberty GMC...

AZdaniel

Feb 24, 2012

My wife and I just bought a new car this weekend and walked away from the dealership thoroughly impressed with our experience. We had to haggle for the price we wanted, but our salesman was not pushy. In fact he was incredibly knowledgeable about the vehicle we were looking at and seemed genuinely appreciative to have our business. We left with the car we wanted for the price we wanted, and no hard feelings.

ski maven

Feb 23, 2012

My wife & I had the most enjoyable & friendly experience with these people. Thank you Jay for all the specifications & accurate data you convey. This is truly a go to dealer. The sales & service department are amazing to work with. Many thanks.

Ronald E. Nash

Feb 17, 2012

My wife and I purchased a 2011 GMC Terrain from Liberty GMC in July 2011. Our experience with this dealer during the purchase transaction was truly outstanding. There was no pressure brought to bear; the vehicle and purchasing process was thorougly explained to us every step of the way. Unfortunately the vehicle had a defect that could not be satisfactory repaired and culminated in the repurchase of the vehicle by GMC in February 2012 and the purchase of a new 2012 GMC Terrain. Steve Moore, the General Manager of Liberty GMC, was instrumental in the successful conclusion of this siutation. Mr. Moore ensured that my wife & I were informed of the process as it proceeded to its successful conclusion.In summation, I would highly recommend this dealership and Mr. Moore to anyone interested in purchasing a new GMC vehicle. Their service is superb and the whole dealership was supportive.

leisaaz

Feb 9, 2012

I have been buying cars from Liberty for years...I recommend Steve Moore, Mike Murphy to all my friends and family....They are the most honest dealership and not pushy at all...They have my loyalty for any future purchases.Leisa Healis

Amberprz

Feb 6, 2012

Mike Murphy is amazing!!! This was my first time purchasing a new car, and Mike made the experience so easy. He was very honest, not pushy, and EXTREMELY helpful. I left the dealership with a great deal and new car :). I would recommend Mike to anyone looking to purchase a new car!!! He is a fair guy, he listens, and he treats his customers well. GO SEE MIKE!!!!

Jpwilly

Feb 5, 2012

Both salesmen were very professional and friendly. They were also patient and did not pressure us. Everything was as they said it would be. All in all a very pleasant experience

jrs123

Feb 4, 2012

We got to the dealership and we were met by Mike Murphy. From that point on, we were not pressured and all questions were answered. That's the way it should be. No stupid games!!

curtarmstrong

Feb 1, 2012

Mike and the dealer treated me as good as i could of expected. They got me the truck i wanted and everything has been great.They filled my tank and feed me lunch.

redhair

Jan 30, 2012

I purchased a new Terrain last weekend withe help of Mike Murphy. He was knowledgeable of his product, courteous and delightful, by that I mean no high pressure, no hype. He continues to today to be helpful.

smcaz5

Jan 26, 2012

Excellent customer service! Very friendly. I received a great deal on my new car and my trade in with no hassles. I'm glad I stopped in.

hockeycrim

Jan 23, 2012

My salesman Levy did a great job in assisting me with me choosing and finding the vehicle I wanted. They were very professional in the way they treated their customers and were willing to assist with anything. I would highly recommend this dealership and ask for Levy.

cmkitson

Jan 17, 2012

Michael Murphy was AMAZING!! I did not think I would be able to purchase a vehicle and he and his staff helped tremendously! The entire process was quick and efficient from start to finish. He called me around noon and I drove away from the lot at 9pm in my new car!

ORDEAN

Jan 17, 2012

IT WAS THE BEST EXPERIENCE BUYING A NEW VEHICLE IN 50YEARS, DOUG MOORE HAS EARNED MY RESPECT AND FOR SURE MY NEXT CAR WILL BE BOUGHT FROM HIM AGAIN, NO MATTER WHAT DEALERSHIP HE MIGHT BE WORKING FOR......BOBBY GIUNGI, WAS AS PROFFESIONAL AS ANY SALES REP IVE HAD THE PLEASURE OF WORKING WITH.....GREAT JOB!!!!

rnmontgomery

Jan 16, 2012

We had an excellent experience at Liberty GMC. Mike Murphy helped us get exactly what we were looking for. We didn't have full intentions of buying a car, but left with a Chevy Traverse! We are actually from Colorado and had such a great experience here we had to buy a car when we were in town! Mike was very nice and extremely helpful! We told him exactly what we were looking for, the specifics we needed and the price range. He did everything he could to get us where we needed to be with a new car! I will definitely go back to Mike for future car buying! He is awesome!!!

dianastempniski

Jan 10, 2012

Mike was very friendly and attentive. We did have to haggle quite a bit to get the price we wanted and actually were going to walk out when it didn't seem to budge. Mike (sales rep) and Mike Sales Manager followed my boyfriend and I out and started talking with us. Like a miracle they figured out how to get the payments and the cost exactly where we wanted it. Once that took place it was all smiles and they were very kind. My boyfriend (the seasoned car buyer) asked for extras like a full tank of gas and for my moonroof to be looked at as well as why the tire pressure gauge was showing low air pressure. They obliged and I am very happy with my purchase.

dklausen

Dec 31, 2011

I have just bought the new GMC Terrain and absolutely fell in love with the vehicle. Liberty GMC did everything in the power to make the number for what I wanted to pay in a car payment come true. Very little haggling or struggling with back and forth numbers, I told them prices I wanted to pay and they made it work. Now I have a great car in sitting in my driveway with the car payment I wanted, not the dealership. Levy is the best. He was s knowledgable about all the vehicles on the lot and provide all the info I needed and was great to work with. He wasn't pushy and allowed me to fall in love with the vehicle.

Chislop

Dec 26, 2011

He was very personable and funny! He had alot of patience! I got a good deal and he really helped me find something that worked for me!

ladybugz0905

Dec 21, 2011

Great service. Not pushy. Thye answered all my questions & were extremely helpful. Dusty got me in & out of finance quickly withthe least amount of pain possible. The numbers were exactly what they promised. Thanks guys!! Love my new car.

trucker8

Dec 20, 2011

After having purchased four vehicles over the last seven years and having a terrible experience at the previous dealers, it is the best service I have ever experienced. The staff is so helpful and knowledgeable. The knowledge that Jay conveyed is what has made this the best of the best.

chandrac

Dec 12, 2011

John Harrison provided excellent customer service. He answered all my questions, found the Terrain I wanted, and provided a hassle free environment. He also had all my paperwork ready for me upon my arrival. That saved me a lot of valuable time. Thank you John!

countrygirl2

Dec 11, 2011

I came in looking for a car to replace my high mileage one. I really enjoyed the professionalism displayed by Jay and all the people at Liberty GMC.

harrythehatchet

Dec 11, 2011

Started the dreaded process of looking for a car\suv, several weeks back. Pulled onto this dealership's lot, and from the moment we got out of the car the whole experience was different. Clean, bright, friendly and not pushy. Our Salesman knew his product, and the competitions product very well and we were impressed. We purchased our vehicle from this dealer because they were very professional, courteous and friendly, and above all made us feel confident about purchasing from them. We have been back since for various things and the professional and friendly attitude continues.

jhferrydupont

Dec 10, 2011

Mike did a good job informing me about this car. He is personable and represents Liberty GMC well. I would recomended him to any one.

tigger7432

Dec 7, 2011

Liberty GMC is a family own and operated dealership with a family member always on staff. They make you feel like you are part of their family. This is the 12th vehicle we have bought from Liberty and it wont be our last. Both Bob and Doug went above and beyond to help us find the perfect vehicle. We changed our minds on what we were looking for so many time and they never once tried to push something on us we didnt want just to close the deal. They even went out of their way to find us additional incentives / rebates to get us in our price range. If you are looking to buy a car, you will not find a more friendly and hard working team then Bob and Doug.

lorraine D

Dec 5, 2011

As a single woman its hard to understand EVERYTHING about buying a car. Three years ago I purchased my GMC Denali and I still love it! I knew I would..but...what I didnt know was what a great dealership this owuld be for service!!! This team goes out of there way to be there for you, answer questions , unbelieveably fair, and they stand behind what they sell. AFTER my 100k warranty was up...Steve the Owner personally took car of me and to this point I had never even met him...my car was fixed, I recevied a rental all at NO COST TO ME!!!! I had previously taken the car to another GMC dealer who wanted THOUSANDS to fix my car. I am getting ready in 6 mons to buy another new Denali and I wont think twice about where to go...it will be LIBERTY GMC PS: I have never written a review for any product or service.

edhammerstrom

Dec 2, 2011

We purchased a 2003 Olds Bravada. It is in very good condition, locally owned and serviced by Liberty GMC. The price was good for a vehicle in this condition. Mike Murphy was very easy to work with. He was responsive to our wants and did everything he said he would do. The transaction was handled quickly and easily. We are very pleased.

diamondridge

Nov 23, 2011

Great experience and price. The Mike was very informative and easy to work with. There was non pressure and the whole experience was good, I would return to the dealship again.

rozapaul

Nov 19, 2011

My wife and I had a great experience. Initially, we had difficulty agreeing on which vehicle we wanted. However, with the expert assistance of Paul Dixon we finally decided and drove home a beautiful Acadia that we will both enjoy for a long time.

Normal family

Nov 15, 2011

My family and myself have purchased 6 vehicles from here in the last 7 years. Always treated honestly and profesionaly.I take all the vehicles there for service and any needed repairs. I retired after 28 years in Washington State from the auto repair business and feel that when you find somebody doing things right you should recommend them. I highly recomend using Liberty GMC.

tomb37

Nov 12, 2011

I was very satisfied with the overall experience with Liberty GMC and I will continue to be a loyal and satisfied customer in the years ahead

k9julie

Nov 1, 2011

Mike was very patient with us and carefully detailed the sales figures. We felt we got a fair deal. He also was wonderful about showing us all the bells and whistles on our new car. We had a very good time spending all our money!

swampbuggybaby

Oct 31, 2011

Both my husband and I enjoyed working with the above-mentioned sales and finance persons. We, more than anything else, appreciated the fact that noone was "pushy." If that had happened, I wouldn't be writing this review because we would not have purchased the vehicle. Keep up the good work!

05GTowner!

Oct 27, 2011

I will never buy a car from a dealership unless Im buying it from Mike Murphy at GMC Liberty. The man went out of his way to make me feel comfortable and make sure all my needs were met at a excellent price. He wasn't pushy at all, very friendly and funny, he made sure i left there feeling good about my purchase, and not like i had been taken advantage of. GMC Liberty is by far the best dealership I've been to and i will defiantly be making my next purchase there.

music4health

Oct 26, 2011

Michael Murphy/Liberty GMC took great care of us when we were shopping for a used minivan. Michael understood our needs and was responsive without being pushy or obsequious. He found us the perfect vehicle for a great price. They gave us a generous trade-in value and went above and beyond in accommodating our financial circumstances. Michael and the team at Liberty are trustworthy, knowledgeable and thorough. Their follow-up has been impressive. We highly recommend them and will definitely shop there again.

buddy21

Oct 20, 2011

We went in just to look at what was on the lot, used. After spending just 10 minutes with David Cox, my father and I changed oour minds to a new vehicle because of Dave's sales skills and knowledge. Not only that, when my particular choice was not available, he searched and found another ready for delivery that same day. When you go to Liberty GMC, ask for David Cox, I guarantee a great car buying experience and NO pushiness...Dave was right on about his knowledge and reasoning.

ak1

Oct 14, 2011

I emailed John after seeing the deals offered on the internet. I was reluctent to give my phone number on the form you fill out, due to all the calls you normally recieve from dealers. I was very pleased, only one call from John and that was for more info ( after we had made a deal). We cooresponded via email. John made buying my new truck easy and enjoyable. I highly recommend John for your next purchase.

sueboth

Sep 19, 2011

Very friendly people, very professional and personable. Would recommend every one visit this dealership for purchase and service. My sales person was Paul Dixon who had everything ready for my visit after a brief phone call. Dusty in Finance is AWESOME, was able to get me a better rate on financing despite a slightly tarnished credit rating!!!!

tharvey9

Sep 7, 2011

Working with Liberty GMC and John Harrison in particular was by far the best car buying experience my wife and I have ever had. John was absolutely great to work with. I would highly recommend him and this dealer for all your GM needs.

RWilson46

Sep 5, 2011

Our 2nd new car purchase from this dealership, and it won't be our last. Great inventory, professional staff, and a genuine desire to deliver complete customer satisfaction. We could not be more pleased with the work of John Harrison; our deal was essentially done before we arrived.

AnyaAlberts

Sep 1, 2011

We are returning customers and traded in our 2003 Yukon for a 2011 Acadia. Have always had good experience with this dealership. Mike Ryan is very knowledgeble, has patience, does good followup without being pushy. Overall, again, a good experience, final numbers worked out nicely with a great trade-in price reflecting their level of service and customer loyalty. Everybody is friendly, be it early am or late pm. Dealership has a pleasant 'atmosphere", is tidy and clean. As a "Family owned business" standard of service has to be high to succeed and that is clearly the case here.

rw1

Aug 29, 2011

Excellent experience, truly the best car buying experience I have ever had .John Harrison was terrific from start to finish.Great communication, answered all questions directly and vehicle was just as discribed. Dusty in finance was the same describing all aspects of the purchase and giving many options regarding warranties.No pressure what so ever , terrific, highly recommend.

john6294

Jul 30, 2011

John Harrison was great to deal with and the process was very easy and pleasant. The information we shared on the phone was accurate and the deal was fair and balanced to both sides. I was able to deliver my title the next morning on my word and also your service department made a second key and fob for me as they only had one the night prior. Your service department made the key very quickly and was very courteous and I was out in less than 30 minutes. I am very happy with my new purchase.John Patton

Ronald E. Nash

Jul 25, 2011

The sales representative and other staff members were very courteous. They had a sense of humor, were friendly. They were not aggressive and left the decision to the customer. All questions were satisfactory answered.

jcurlin69

Jul 22, 2011

It was the greatest experience I have ever had buying a vehicle. From speaking with the sales person Mike Ryan on the phone to speaking with the finance person Shari Briglia, they made it so pleasant to purchase a vehicle with no stress. Also, at Liberty GMC, it is a family atmosphere there is no pressure and the owner himself comes and greats all the customers himself. WE LOVE OUR SIERRA GMC Z71 AND RECOMMEND LIBERTY GMC TO EVERYONE......

erica2254

Jul 3, 2011

This was my first time buying a vehicle. Mike didn't make me feel pressurfed at all. It was so fast and quick with the car buyung process. H really made it a pleasurable expierence I would do it all over again!!!!

dsbbstodd

Jun 28, 2011

Libery GMC is a local dealership for us and we were very interested in purchasing a Yukon Denali. Our salesman was Mike Ryan and he is the person to see when you visit this dealership. We were under no pressure at all and Mike took his time with us and made sure our buying experience was flawless.

Jackie Meck

Jun 27, 2011

I am very pleased with my purchase of a new GMC Yukon. Mr. Batchelor was courteous, kind, friendly and spent the time necessary to make sure my wife and I were satisfied. After we determined what we wanted he gave me a time of delivery, set up a time for me to sign papers and deliver the car. At no time did I feel pressured or did he appear to be in a hurry and move on.

arturo_mendoza80

Jun 25, 2011

I found this dealership through USAA's website and within 24 hours I was received a courtesy call from them. All of the staff treated my family and me very well from the moment we got to the dealership, very friendly staff. The transaction could not have gone better. I knew what I wanted and Mr. Harrison was able to find the truck right away, unfortunately it was at another dealer in another state. Not a big deal because the truck was shipped and the paperwork was completed with no problems within a few days. Thanks for the great experience, I would definitely buy from this dealership again and would recommend it to everyone.

mixstergrl

Jun 23, 2011

I truly enjoy this car buying experience. Winston and Ken were very friendly and fun to work with. They were not pushy and let me make the decision of what I wanted. Great and friendly dealership. Thanks much for all the help.

ekpreciado

Jun 22, 2011

Mike Ryan was awesome to deal with! Very knowledgeable and friendly! We were referred to Liberty GMC by a family member and will definitely return to this dealership to work with Mike when it comes time. We highly reccommend both Mike Ryan and Liberty GMC.

Guy Mueller

Jun 19, 2011

Liberty GMC responded to my on line request for information regarding a 4 x 4 Canyon GMC. When Paul Dixon was not available when I visited the dealership, he ensured that someone else met with me to answer my questions. Dan Winkhaus met with my wife and I and followed up with us through our purchase. We were completely satisfied with our experience at Liberty GMC.

123Truck

Jun 10, 2011

Next time I will get the documentation fee up front before setttling on the price of the car. Overall a good experience and the vechile is great.

JohnsonFamily

May 15, 2011

Wonderful dealership! Levy is the best sales person we've ever dealt with at a dealership. He never rushed us, knew about every vehicle we looked at, used and new. He never pressured us and wanted to make sure we looked at the vehicles that had what we wanted and were in our price range. We went in not ready to purchase a vehicle that day we went in, but he found exactly what we were look for and helped us get it for the price we needed to be at. We actually left to have dinner and Levy again never pressured us trying to get us to stay and 'make a deal', he gave us the facts which is what we needed to know. During dinner we knew it was what we wanted and when we called Levy about coming back in that night, he had the vehicle all ready for us, the paperwork process started, and even stayed past the dealership closing to be sure we new every detail about the vehilce before we left. We even went back a few days later to purchase some items we wanted from the parts department and Levy was right there with us to make sure we got what we needed and again answer any questions we had about our new purchase. This is a salesman that looks after his customers truly from the heart and I would send every one of my family and friends to him without a doubt. In fact, the entire staff seemed to friendly that this will definately be our primary dealership! ASK FOR LEVY!

Omontez

May 6, 2011

We needed a vehicle immediately as our current lease was up. When Steve and Levy couldn't find us what we were looking for right away they arranged a rental for us and within a week had found the perfect vehicle for our family. They were knowledgable, personablerespectful, and made buying a car an easy and pleasant experience We would recommend Liberty GMC to anyone in the market for a car. I know we will be returning customers!

mcarstensen

May 4, 2011

Sales Consultant LEVY,very friendly and cordual and not pushy. he was very knowledgeable of your products. I felt so good with my first visit I did even look at another dealer make or other. He took me through the controls and features of the car twice. GREAT JOB.RICH in finance was also very frindly, cordual and knowledgeable. Took the time to explan my finance and service options. GREAT JOBJAY SEWELL Service Advisor. LEVY introduced me to him, he gave me advice on breakin of my new TERRAIN and explained service. Lookin forward to working with him.Thanks to all your staff.Myron Carstensen623-551-2401mcarstensenatlive.com

jgrounds

May 2, 2011

My husband and I purchased a used vehicle from Jeff Lopez 4 months ago and discovered that after visiting multiple dealerships that Liberty and Jeff were truly interested in creating an entirely new buying experience. We actually enjoyed the process. This past weekend we decided to purchase another vehicle and immediately went back to Jeff Lopez and Liberty GMC. Once again they made the purchasing experience painless and seamless. We didn't feel the need to bargain, haggle or go back and forth with offers. Jeff listened to my list of wants and needs, helped to identify which vehicle was best suited for me and even pointed out the best value overall. I felt as if he was spending money out of his own pocket. We will absolutely return to Jeff in the future for our next vehicle. Excellent service!

willm4

Apr 28, 2011

Mike Ryan was our salesman. Mike's knowledge of every vehicle we viewed was impeccable. Once decided on an Acadia Denali, Winston Gamble stepped in and made the "financial bartering" a seamless experience. Very pleasant experience dealing with all at Liberty GMC.

ladeleo

Apr 26, 2011

I've purchased 3 new cars in the past 8 years and have never had a buying experience that was so professional. Liberty GMC and John Mohrlang gave me the respectful buying experience, followed by a great deal on my 2011 GMC Terrain. I was given a great value for the trade in on my truck, and to top it off I didn't feel like I just got ran through a gauntlet after I left. I can't say enough about the professionalism of the staff.. John Mohrlang and Steve Moore. My car buying experience was top notch and never thought it could be so simple and easy without any hassle whatsoever. Thanks Liberty GMC! Luke DeLeo

mmoss

Apr 14, 2011

my dealings with Mike Ryan at Liberty GMC were the best I have had in all the years I have been buying cars. He was the first salesman I have ever dealt with who, I believe, put my needs before his commission needs. I was able to get a car with a price & the quality above what I expected. It was a win-win for both of us. Thanks again, Mike. wishing you the best,Melva Moss

cbxwest

Apr 10, 2011

I was thinking about getting a van after not having one for some years. I saw a used GMC online that morning and asked the wife if she wanted to go look at it with me. We headed to the dealer and Mike greated us. After looking the van over and getting a quote on my trade we made a deal. Mike was a great salesman during the transaction. Thanks.

marineparentsof2

Apr 10, 2011

We purchased a vehicle 2 years ago and was very pleased, so we came back to purchase another. Great customer service and even the GM came and talked with us and made you feel at home. We were taken care of in a short time and it was a great experience.

sbrooks

Apr 7, 2011

Wonderful Experience with very friendly/helpful salespeople and management.Mike Ryan took the time to show us all the options available for the Terrain we were investigating.Then when we decided on what combination we wanted he searched successfully to find the exact car we wanted.Best car buying experience I've have in 40 years.

MSD0906

Mar 30, 2011

I recently purchased a used vehicle from Liberty GMC. my salesman Mike was so helpful and easy to talk to, He made my car buying experience extremely easy. The sales manager Winston gave me a great price which I really aprreciated. I would recommend anyone who is looking to buy a car to deal with these two gentleman.

jmbg6gt

Mar 19, 2011

Liberty GMC was recommended to me from a friend. I purchased a used car from Mike Ryan and he was GREAT! He is friendly, not pushy, confident, experienced and answered all my questions and concerns. Even after I purchased the vehicle, I had questions and I called Mike and he was very helpful. I love my car and the experience I had at Liberty, was awesome. I have already recommended Mike to many people.

md1333

Mar 17, 2011

Every experience we have had at Liberty has been terrific. We have worked with Mike in the past, and have never been pressured. I recently purchased a used car from Mike and am very happy with the car and the purchasing process. The financial department provided great financing and answered any questions I had. I know where to go for any future car needs.

voltronlover

Nov 22, 2005

Beware of the service at this dealership. I would take my vehicle in for repairs and oddly enough something worse would occur just 2 days later. My repairs were always in the 800-2000 dollar range and my car wasn't even 5 years old. I don't have proof but I think the service at this dealership was quite shady. They would always make a big deal of loaning me a car or rental car when I was getting a lot of work done. After a while, I had it and I bought a Toyota and paid for the extended full bumper to bumper warranty

par4dave

Mar 6, 2005

No pressure. . .relaxing exercise of purchasing new GMC. Employee was helpful, friendly and answered all my questions. Since our purchase, we have been back twice with additional questions and Pennie was happy to assist us. I felt everyone there wanted to provide the best possible service from looking to purchase to driving out and coming back for service. I have previously dealt with the service dept. (Matt S.) for almost 2 years and was always satisfied with the professional way they took care of our 2000 model. Main reason I went there to look for a new vehicle.