Liberty Buick reviews

Dan Naughton

Nov 5, 2016

Very happy with our salesman Mike Bullock, he was very knowledgeable and not pushy. We will definitely go to him next time we need a vehicle.

Robert Havers

Nov 5, 2016

I found Mike Bullock to be very helpful and friendly. He didn't pressure us at all. Overall it was a great experience. I highly recommend him if you're in the market for a vehicle.

Ruth Havers

Nov 5, 2016

We weren't planning on buying until after Christmas, but Mike Bullock found us a car that we couldn't pass up. Everyone there was a pleasure to work with.

Shirley Naughton

Nov 5, 2016

Mike Bullock was such a treat to work with! He was very patient with us-reminded me of my grandson. I had a great experience and would recommend him!

Haversruth

Nov 5, 2016

I found Mike Bullock to be very helpful and friendly. He didn't pressure us at all. Overall it was a great experience. I highly recommend him if you're in the market for a vehicle.

Dnaughton

Nov 4, 2016

Very happy with our salesman Mike Bullock, he was very knowledgeable and not pushy. We will definitely go back to him when we need another vehicle.

Penny D.

Oct 29, 2016

Entered liberty Buick and we were greeted by several people and Randy Edwards became our guide for a new car and a new experience. Everyone there worked hard to find just the right car for us. We are pleased with our Buick Regal and with the whole process. Look forward to the future of service with this company. Thank you! Penny D.

Britney

Oct 28, 2016

JJ Sanchez really sets a great example as to how a car sales men should be with the customers. He is there for you ans help you with anything you are looking for and goes up and beyond to get you what you want. I love my new car and I also had a great buying experience.

Mike V

Oct 24, 2016

Liberty Buick! The BEST experience at buying a car, ever! They really did take care of us and treated us like people, not a potential sale. Mike Bullock was awesome - our first contact - was not pushy - if he had been, we would have walked. He had patience and was genuine. The rest of the team was great - helped to work out the deal - and we drove off in a new 2016 Regal.

Mike V

Oct 24, 2016

The BEST experience at buying a car, ever! They really did take care of us and treated us like people, not a potential sale. Mike Bullock was awesome - our first contact - was not pushy - if he had been, we would have walked. He had patience and was genuine. The rest of the team was great - helped to work out the deal - and we drove off in a new 2016 Regal.

Retired67

Oct 23, 2016

I went there for an oil change & help with a nightmare lease, (from a differnet state). I left lease free with a purchased vehicle perfect for my needs. Tony answered every question I asked & worked long & hard to help me. I never felt pressured or condensed to. I found everyone from Mike in service to John in finance to the people in parts to be kind, welcoming & most important honest. With my general distrust of car dealers I found this astounding. I look forward to doing business with them for many years.

Angelgirl

Oct 22, 2016

The service that I receive at liberty Buick is second to none. Outstanding people that go out of their way to make sure that your expectations are met every time you go in.

FoxyLady23

Oct 22, 2016

Went in for routine oil change,tire rotation etcEverything done in a quick professional mannerEmployees pleasant to deal withPremises clean & well maintainedThe car comes out cleaner than when it went in for service

Rockwood2015

Oct 21, 2016

Scott in service was very responsive and took care of all my requests. With the routine service as well as air bag recall service - time was very minimal.

Tod and Sandy Miller

Oct 13, 2016

My wife and I purchased a 2013 Buick Enclave from Liberty. Dylan and JJ were very professional, helpful and friendly! They helped us find the perfect vehicle to fit our budget as well as helped our financing. Dylan actually helped us find a better vehicle than the one we were first considering, and we are extremely please and thrilled with our purchase and with Liberty Buick. it may be a while before we purchase another vehicle, but rest assured it will be from Liberty. High marks to Liberty, especially to Dylan and JJ!

Diane M Nunez

Oct 12, 2016

JJ Sanchez and the finance team at Liberty Buick in Peoria helped my son and I to get a great deal and a chance for my son to get started on building his credit. It was a nice easy experience as easy as buying a car can be! And we would mos def recommend them to anyone.

Nick

Oct 1, 2016

Jj helped us out at liberty Buick and did an amazing job with explaining everything and making me more interested in making that next step and wasn't pushy at all made me feel very comfortable. Overall experience very natural and made me feel good about the new car and my new experience. Thank you Jj and liberty Buick !

joe4nier

Sep 28, 2016

we have purchased 10 new cars at liberty buick and the service and sales dept are 200% always respectful and we have never had a issue I am a very educated buyer and have always got a fair shake at liberty ken muecke has always treated us with respect and is a true helpful salesman

enclave never again

Sep 26, 2016

I had to wait out in the heat for someone to finally come and help me and the problem was never fixed and the customer relations person, Rita, is, for lack of a better term, wacked and unstable. I was treated like a guilty party and not even a smile.

Enclave 2016

Sep 17, 2016

Bought a Buick Enclave from Liberty Buick. The service was excellent !! Little pressure and our sakes guy Brad TeBrake was knowledgable and professional . Loved working with somebody with the experience as Brad. Would highly recommend this dealership and Brad!

Jaxs

Sep 11, 2016

There is a young salesman by the name of Dylan Culp and he is the 4 star general of car sales. I found three automobiles for sale at his dealership and he did an amazing job showing me two of the three. The other vehicle was across the street at their GMC dealership. The wife of 44 years liked one vehicle but not the other. Catch 22. Mr. Dylan paying very close attention said "please let me show you another vehicle." Drives up in a beautiful 2016 Buick LaCrosse priced in our range. Wife drove it, loved it and we did the deal. Using a car buying service from USAA made the deal so easy. Dylan introduced us to a gentleman named John who took us the rest of the way. Got to say the folks at Liberty know how to treat you. Even had a Jimmy John's sandwich for us. Thank you Dylan and John for a great day.

BuickGuy2016

Sep 10, 2016

MY last purchase from Liberty was a 2004 Buick Rainier.. During a routine service on the Rainier I spoke with Randy in Sales he said he would call me in 2 days he was getting in a 2016 Envision that I would like. Well he followed up as promised. He was excellent in his knowledge of this vehicle and all its gadgets and along with the finance department we were able to close the deal. They work with you and your budget to put you in the vehicle of your choice. The Jim Firth in the service department is excellent too. They don't forget about you once you leave the lot. If your looking for a quality vehicle with excellent support this is the place to go.

AdamF

Sep 7, 2016

Nathan Z was awesome and got me a great deal! No haggle, was in and out in no time. Great deals on used vehicles and I'm loving my Challenger.

Susan..Canadian Brat

Sep 7, 2016

I was referred to Liberty Buick by a friend who had bought a Buick at your dealership. Your location is way out of my way but I decided to go the distance anyway...I had never considered a Buick before but had seen the Encore and thought it might be a good fit for my small garage.The personnel were outgoing ,professional and knowledgeable...everyone I came in contact with, even those I was not dealing with directly, made my experience a pleasure...hard to believe considering the "buying a car experience" is usually not on one's list of "fun things to do"....but I have to say that I had a great time and the people who made it so were Annie West, Danny and JJ...even the guys who were out back handling the barbeque...great time had by all.This dealership needs to take the chemistry that they have as a team at large, bottle it and sell it other dealerships.....they would make a fortune!!!

Henry

Sep 4, 2016

I had the privilege of working with Santiago Villasenor who assisted me in purchasing a used Mini Cooper S. Santiago answered all the questions I had and explained all the details regarding my purchase as best as he could. Also, he was patient enough to teach me how to drive stick shift when test-driving the vehicle and after I made the purchase. Further, the staff at Liberty Buick was friendly and respectful during the process of my purchase.

Jim J.

Sep 1, 2016

Mike, Brad and Tim are great to deal with. They know their business and follow up quickly. We traded our 2008 Enclave for a 2015 Enclave "cream puff" they found for us.

Cadillacguy_91

Aug 31, 2016

I drive over 35 miles and pass 10 certified dealerships just to see everyone at Liberty Buick .When and if I do need service done on my car, every time I go in, Jim always takes great care of me. He always informs me of upcoming service needs for my car. If I do need to check into service, Jim always makes sure that I have a loaner car, or the service shuttle is available.I helped a family member purchase a vehicle at Liberty Buick, we only had two hours. When I told the customer service manager (Rita) of the time crunch. We did a test drive, agreed on the price, went through service and finance and still had 15 minutes to spare- service was impressive!! Thanks for the great service!

MIchael J

Aug 31, 2016

I want to thank Angela Mather for awesome customer services and attentiveness to details and our needs. I purchased my 2011 Regal on 7/4/2016.

Chera Eutsler

Aug 30, 2016

Great experiences here in all departments. Two time buyer and use for all servicing as well.

curtm

Aug 29, 2016

Just purchased a 2013 Enclave at Liberty Buick. This is our 4th purchase from them. 2 Park Avenues and a Lucerne. Brad Tebrake was very helpful in our decision to trade-in our old car and got us a great deal on our trade-in and purchase price. This is our second vehicle purchased with Brad and he was great both times. The process was smooth and we are very pleased with our deal. We recommend you check out Liberty Buick and seek out Brad for a great deal!

curtm

Aug 29, 2016

Just purchased a 2013 Enclave at Liberty Buick. This is our 4th purchase from them. 2 Park Avenues and a Lucerne. Brad Tebrake was very helpful in our decision to trade-in our old car and got us a great deal on our trade-in and purchase price. This is our second vehicle purchased with Brad and he was great both times. The process was smooth and we are very pleased with our deal. We recommend you check out Liberty Buick and seek out Brad for a great deal!

john64

Aug 29, 2016

our salesman tony and john in finance are soooo easy to work with and who can forget mike and his sweet tooth. liberty buick is AWESOME!!!!!

Angelgirl

Aug 26, 2016

I always get A-1 service at liberty Buick, and this is the reason I like purchasing my vehicles there. I get great service when I purchase and great service for my car after the purchase. What more do you need? I love my 2015 Lacrosse

Donna Bustamante

Aug 25, 2016

I had the pleasure of working with Michael Bullock today. He was very friendly and seemed to be able to answer all of my questions!

TBullock78

Aug 25, 2016

Michael Bullock was a pleasure to work with! I would definitely recommend him to anyone that is looking to buy a car. He was so helpful!

kcorrales

Aug 23, 2016

The staff at Liberty Buick were very kind not pushy. We had a smooth process in making a purchase. Annie helped make the experience worth the visit she was very informative,personal and answered all our questions. In the beginning we shopped online and came across a vehicle on their lot and Annie was the one who reached out to set up an appointment. In that duration she made follow calls. After we purchased our vehicle she followed up with us to make sure everything was okay and if anything was needed she would help. She also helped us set up blue tooth which was a feature we never had before. I would have to say she went above and beyond. It's the little things that count.

Colette

Aug 22, 2016

Saturday was my first visit to Liberty Buick. My friend knew I was looking for a car and she had purchased a car at Liberty and was very pleased with the dealership and Charlie, Charles. She raved about her car buying experience. I had to see for myself. I couldn't agree with her more. Charles knew all about the Buick Encore and was able to answer all of my questions. Believe me, I asked a lot. He was not only knowledgeable, but very friendly and made me feel comfortable. I am very happy with my car buying experience thanks to Charles! I'll recommend Liberty Buick.

Steve

Aug 21, 2016

Someday perhaps the buying process will be faster. Chris and Mike did all they could to expedite the process. There are a lot of pieces that have to be put together. Some are the dealership's and some are the customers. I would recommend the gentlemen and the dealership to anyone. J.J. Jaramillo, the finance manager was very helpful, efficient, and good to work with.

Lynette

Aug 21, 2016

Jim was knowledgeable and helpful with our 30,000 mile service and diagnosing the problem with our catalytic converter. I would recommend him an excellent device provider.

Mindy

Aug 19, 2016

I met with Mike Bullock at Liberty Buick because I saw a truck that I wanted on line. It was the perfect truck and the process was painless. I would recommend Mike at Liberty for his honesty and personable approach. Thank you

Anita S.

Aug 17, 2016

I worked with Charles MacDonald who made the car buying experience easy and helpful. It took 14 years to buy this car - after my experience I'll probably purchase a new car in less time.Anita S.

Pam

Aug 17, 2016

Traded a 2013 Lacrosse for a 2016. Our salesman Charles MacDonald was excellent. He was knowledgeable and was able to answer all our questions. Charles even followed up with us after purchase. I highly recommend Liberty Buick and Charles MacDonald.

Lexie

Aug 16, 2016

Josh was very helpful and understanding with my situation and looked up and down for a perfect car for me, and I'm very thankful for that. Thank you so much, can't wait to go back to you for more cars ??

uncfan1987

Aug 16, 2016

I went in for a service call and left driving a new car. I upgraded from a 2014 Encore for a 2016 Verano. Danny Rasho (Internet Sales Manager) created a deal that I could not refuse. This was my second purchase from Liberty and enjoyed the overall experience the first time. I do not believe I have ever bought a new vehicle from the same place twice. This says something about the overall dealership and their staff. I would recommend this dealership to anyone, especially if you are looking for a great deal. These cars are not just for Grandpa anymore!!!

Linda

Aug 13, 2016

Had been searching for an AWD 7 passenger vehicle preferably in red . The salesman was very helpful and found what we were looking for. For my personal preference, he talked constantly but it was not a problem for my husband.

Todd

Aug 11, 2016

Very good customer service...did exactly what they said they would do!

chevyman

Aug 10, 2016

Angela Mather from Liberty Buick did a great job. Fast, friendly, and knowledgeable.... made the buying experience enjoyable. Good price, wide selection, great service.

Jim B

Aug 10, 2016

My wife and I visited 4 dealerships earlier in the day and were very disappointed with the customer service. Thank god we stopped by Liberty Buick in Peoria Az. We met Angela Mather and were very impressed. Angela not only answered all of our questions but also stayed a hour after closing just to help us. We ended up buying a car from Angela with no hassles. I wouldn't go anywhere else but Liberty Buick and would definenatly go right to Angela.

Alexandria gomez

Aug 9, 2016

So lucky to have been assisted by Danny Rasho who got us into our beautiful pearl white buick! Our car had suddenly broke down on us & finding a new car quickly & cheap seemed impossible. So glad we went to Liberty Buick! Danny made sure that we were comfortable with the choices he selected for us & that it was in our price range, not once straying away from the amount we gave him. He was able to get us into our lovely car with a great deal & without any hassle!

Agom116

Aug 9, 2016

Danny Rasho assisted us with getting a new vehicle after ours suddenly broke down on us. We were wanting something conservative & also cheap seeing as this was a sudden buy for us. Danny was really attentive to our wants & needs in a new car & was able to get us into something that fit our budget & that we loved. Danny was able to get us into our new car without any hassle or sales pitches. We are so happy with the choice we made in going to this dealership & sooooo thankful for Danny Rasho's much needed assistance!

shirley

Aug 5, 2016

I saw a preowned vehicle on line that I liked. I went to the dealership and met with a sales person. The vehicle was found, and we took a test drive. Then we did the sales process. The sales person was always courteous and didn't pressure me. They accommodated my need to make financial arrangements. Since it was so late when we finished, I returned for follow-up to get the electronics set up and they filled my tank again to compensate for the inconvenience. George did a great job for me.

Dissapointed with Liberty

Jul 31, 2016

I cannot believe they have James "Jim" Allen working as the service manager for Liberty Buick service center. He doesn't listen to customer's needs and he specifically twists the words of their customer's. James does not return calls or emails. You have to show up in person if you want to try and obtain help. He intentionally down played the issues I was having with my vehicle and would give weird looks to me when I tried to explain the issues I was having. Do not go to Liberty for service. If you take a Enclave or La Cross in for service they will give you a Verano or Encore that is dirty as a loaner with their name in stickers all over the vehicle. Some poor advertising if you ask me and lacks class for its customers. Not to mention the staff at the parts counter who loans out the vehicles are rude and act like you are inconveniencing them for needing a car because your brand new 30K + dollar vehicle is already broken.

Lavy

Jul 13, 2016

Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out very happy. Me and my son love our new car (Encore). Thank you Benny :) Thank you Liberty Buick :)

Lavy

Jul 13, 2016

Benny, my salesman, was great. He explained very well every part of the deal, he was very nice and courteous. I went in very skeptical and got out very happy. Me and my son love our new car (Encore). Thank you Benny :) Thank you Liberty Buick :)

janstan

Jul 2, 2016

THE IOWA SALES TAX THEY CHARGED ME HAS NOT BEEN FORWARDED TO THE STATE MAKING TITLEING THE VEHICAL IN IOWA VERY DIFFICULT.. NEXT TO IMPOSSIBLE., THE SALESMAN BRAGGED ABOUT THE EASE OF SELLING CARS TO IOWANS SO SIMPLE. STAN MILLER

djlind

Jun 29, 2016

I showed up without an appointment. The Service team put me into there tight schedule and performed a great job getting me out in a timely fashion. Thanks for the great job!

George

Jun 24, 2016

From the late evening "Liberty Chat Site" with Josh, A Vehicle test drives with his partner Mike, an phone call with Drew to finalize the deal, and final JJ for Finance. I was totally impressed with them all, not pressured, but straight talking, no BS, with a caring attitude.

None

Jun 23, 2016

Had a very nice experience working with the internet dept. I called ahead of time, got some questions answered and headed by the store. I left feeling like I got the vehicle I wanted at a very fair price.

J. Fritz

Jun 18, 2016

No beating around the bush or bogus numbers. Just straight out dealing. Entire process took less than 2 hours including the test drive. Absolutely no pressure, knowledgeable people to deal with and great pricing. Perfect combination.

Less stress

Jun 18, 2016

I'd done Internet research and I was interested in two models. I searched through the avl inventory and purchased the Buick Verano. I test drove several cars and a couple Encores. Though in Phx Az the temperature was high, my sales person Josh exhibited grace and patience. He's also funny. Which made experience so much more relaxed. I appreciated everyone's attempts to help me in my purchase.

40yearfan

Jun 17, 2016

I took my 2014 Buick Enclave into Liberty Buick for service and while waiting for the service, wondered into the new car showroom to see the new Envision I really had no plans to buy a new car. I was just looking. When the sales manager saw my 2 year old vehicle with only 8,000 miles on it, the offers began. I drove the Envision, fell in love with it and received an offer I couldn't refuse. As a result, I'm the proud owner of a new Buick. I highly recommend Liberty Buick to anyone in the market for a new car. By the way, I've leased over 6 vehicles from Liberty. There is a reason I keep coming back.

Lisa B

Jun 13, 2016

This was an easy and fast experience. My salesperson Charles MacDonald was very knowledgeable and listened to my needs. He made the whole experience painless. I don't like buying cars! I would come back to this dealership again! Thanks!I love my new Encore!Lisa B

DenverFan

Jun 11, 2016

Charles MacDonald did a great job. Fast, friendly, and knowledgeable.... made the buying experience enjoyable. Good price, wide selection, great service.

Scott Norton

Jun 11, 2016

Charles MacDonald was fast, friendly, and knowledgeable... made the buying experience enjoyable. Good price, great service! I would highly recommend Liberty Buick for your next purchase.

Janice

Jun 9, 2016

Be prepared and do your homework before you go. This was first time I shopped alone and I did not do my homework ahead of time and shop the market. It's my own fault that I paid more than I needed to. My salesman was very patient and informative and took a lot of time introducing me to the car.

big red

Jun 2, 2016

Chase Sterling was very helpful, taking me thru the listed items of what took place during the oil change, [27 point courtesy inspection] and also the oil change. I was so impressed with his knowledge particularly after he stated that the air pressure was increased to 38 pounds in each tire, to my surprise, all this time I was only checking the pressure to 35. I am so pleased with Chase. Thank You Chase for putting me on the right path. I do know that under inflated tires can be very hazardous to the proper wear and tare on the vehicle.

hpcfly

May 27, 2016

The Service Dept. handled my needs in a professional and timely manner. I was greeted promptly, and was treated like a valued customer, which is rare these days. After service was completed, my service advisor Eric "Chase" Sterling took the time to review what work was done and encouraged me to call if I had any future questions or problems with the work that was done.

Jeremy

May 24, 2016

Josh was absolutely great to work with. He was honest and delivered on everything he said he would. Will definitely go to Josh/Liberty Buick to purchase next vehicle.

LarryL

May 24, 2016

A very caring dealership that shows it cares about its customers and their experiences at the dealership.

bezplatney

May 24, 2016

Josh Srgo was absolutely wonderful to work with. He was honest and very helpful. They gave fair value for my trade-in and treated me with respect. I will purchase my next vehicle from Josh/Liberty Buick.

Paul

May 14, 2016

It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with him again

Azxcness

May 14, 2016

It is so refreshing to find a family owned dealership that goes out of there way for thier customers. Josh was incredible and will do business with him again

FoxyLady23

May 3, 2016

Recently had my 2013 Buick Lacrosse in for a week for computer problemsLiberty immediately arranged for a loaner vehicle & I told them to keep mycar as long as they needed to.Rodney in the service area called me the day before I picked it upand explained what they had done.When I picked the car up on Saturday Rodney was waiting for me and explained in great length what all he and 2 technicians did to try to find & fix the problem.I always get great service there and the whole staff is so professional but friendly too.Several of my friends & neighbors have ended up getting cars there

Mary

May 2, 2016

I searched for a used Buick Enclave and found a 2016 used, still smells and feels like new beautiful car! Thought I would have to get a 2014 for the price.I had been searching and was not happy with the way I was treated by other dealers as a woman. I contacted Josh and he was awesome!!! So kind and told me car buying shouldn't be that way. He was great and gave us a fair trade in value and a great price. Overall a really good car buying experience. I absolutely love the car! It had a small chip in the windshield that my husband noticed on the way home and they were great about fixing it at a time that was good for me. I would recommend this dealership to anyone who is interested in a Buick! Ladies, you won't get ripped off and they wont waste your time. Everyone was so nice here:)Thank you so much Josh.

Luci E

Apr 24, 2016

Just bought a Buick Encore from Chris the internet salesperson at Liberty Buick. Never bought a car before and had the best experience. No pressure. Felt right at home. I appreciate them not being what all dealerships are typically known for. Thank you for such a positive experience. They are what all dealerships should be! Luci

ED

Apr 20, 2016

The salesman, staff, financial, service department all bend over backwards to make sure that you are pampered and taken of they are very personable to you needs I recommend this dealer all the time

Jim & Mary

Apr 14, 2016

We were looking for a Buick Enclave, because of the 3rd seat. Liberty Buick had several for sale on cars.com.So we called and talked to Josh and set an appointment. Josh was very professional, knowledgeable and friendly. My wife really loves the SUV, we would definitely purchase from Josh again.

JERRYCAZ

Apr 10, 2016

I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excited as i was about the Cascada.We set up a time for me and the wife to go to the dealership.When we arrived Anne Greeted us,and the car we were interested in was on the sales floor.Most dealerships won't take a car off the floor for a test drive,but this dealership wouldn't have it any other way.( When I was 14 my Brother -in-law had a 1964 Lesabre Convertible I swore that if Buick ever made a convertible again I was going to get one).My wife and I fell in love with the car right away.With the help Of Anne West,and Simon we were able to come to terms that we all could live with.THANKS TO THIS DEALERSHIP I WAS ABLE TO COMPLETE A YOUNG BOYS DREAM.

Gerard Costa

Apr 10, 2016

I saw an Ad on TV for the new Buick Convertible Cascada.I went on line and got to speak with this wonderful Sales person named Anne West.She was excited as i was about the Cascada.We set up a time for me and the wife to go to the dealership.When we arrived Anne Greeted us,and the car we were interested in was on the sales floor.Most dealerships won't take a car off the floor for a test drive,but this dealership wouldn't have it any other way.( When I was 14 my Brother -in-law had a 1964 Lesabre Convertible I swore that if Buick ever made a convertible again I was going to get one).My wife and I fell in love with the car right away.With the help Of Anne West,and Simon we were able to come to terms that we all could live with.THANKS TO THIS DEALERSHIP I WAS ABLE TO COMPLETE A YOUNG BOYS DREAM.

Marci

Apr 7, 2016

Visited this dealership earlier this year and looked at the Buick Enclave and Encore...Encore was too small and the bigger Enclave did not make me happy either, we were in no hurry to buy a car and had shopped at other dealerships as well. Last week I noticed on Liberty Buick's web page they had several Cadillac SRX's in stock..I went over to the dealership and worked with Tristan and Audrey and came home with my dream car...very pleased with both people and the dealership was wonderful, Tim in Finance was a very good person to work with as well..

Gloria

Apr 5, 2016

I purchase my 2015 Lacrosse in April of 2015 and I absolutely love it. My Sales Consultant was Charles MacDonald and he was not pushy and tried to sell me something I didn't really want. He understood exactly what I wanted and that is what he showed me. This car gets a lot of attention everywhere I go. Charles was extremely knowledgeable and respectful. This is my fourth car I have purchased from liberty Buick and I can't imagine going anywhere else. Their Service Dept is the best.

Lovin' the Enclave

Mar 25, 2016

My wife & I are winter visitors in Mesa. It was time for a new vehicle so we pulled in to a Buick dealership. That didn't work out so we went online and found Liberty Buick and the Internet guy Kevin Moore. We set up an appointment with him. With his experience and knowledge he led us through the inventory and a very comfortable experience in the purchase our Buick Enclave.

FoxyLady23

Mar 24, 2016

Have been please with everything since I bought my 2013 LaCrosse there the end of June 2015My salesman Brad Tebrake has always gone the extra mile and the service people are just greatEveryone is friendly but professional and I have suggested Liberty to several of my friends.Their service dept is neat and well run.I am happy to drive all the way from Surprise down to Liberty just for the great service.I am sold on Liberty & my Buick LaCrosseI know that Colette my service specialist will handle everything & if she is not there one of theirother great service people will get me taken care of

Hotcoffee#1

Mar 24, 2016

I found that all staff was very helpful. Everyone was knowledgeable respectful. I wasted no time everything went fast and easy. Joe Urbalejo and Tim Johnson made everything enjoyable and easy. I would definitely recommend Liberty Buick!

Akbar Jemeel Burgess

Mar 5, 2016

I purchased a Cadillac DTS from Liberty Buick about a year ago and the vehicle has given me nothing but problems. The 2002 Pontiac that I traded away was in better condition. The salesperson named Dylan made a couple of condescending remarks and so did the tall gentleman in the finance department. They both tried to make it seem like they were doing me a favor by selling me that crappy Cadillac DTS. I was only able to take the car on a short test drive and I wasn't allowed to have my mechanic inspect that piece of junk before I bought it. This was my mistake and I blame myself. Still, I'll never purchase anything from Liberty Buick again.

Az. Cardinal Fans

Mar 5, 2016

We purchased our 2011 Buick Enclave in November 2011 as a used vehicle with only 6,000 miles on it. We have had 5 star sales and service ever since at Liberty Buick. We would recommend Liberty Buick for anyone who wants to be treated with respect in dealing with an auto dealership.

MaryLMcChesney

Mar 5, 2016

I drive all the way from Laveen, AZ to have my car serviced. My parents bought their cars there and I was so impressed that I bought my last few cars from them too. You won't regret doing business with them.

Happy Duck

Feb 29, 2016

Looked online to find a few choices for a specific car for a reasonable price. Called and luckily spoke with Josh who provided the desired information without needing to know my mothers maiden name or how many dogs we owned. Not pushy, just helpful. Went to the dealership partly because of his attitude. Bought the car, they delivered it. Well done.

malek

Feb 26, 2016

I called to find out more about their add in the paper. a nice and honest sales person took my car and asked me about my preferences to lease their advertised SUV and said he would verify and call me back.He called and we agreed to the deal . We went there he tried his best to get us the vehicle that we wanted. Good experience with an honest sales person.Not only the dealer leased us the vehicle as was agreed on the phone but later sent us a $50 gift for having a lunch or dinner.Thanks Liberty Buick and their good staff members and nice sales person.

phil21

Feb 21, 2016

Charles MacDonald as a sales consultant made sure when we started looking at the Encore we understood all the elements and options the car had. He was very courteous and never rushed us and took the time to answer all questions. When it came time to lease the Encore he went to bat for us to get the best deal.

Evelyn H.

Feb 18, 2016

I came in for an oil change on the 2014 LaCrosse. It was performed quickly and I was called when it was done. Jim Frith always does an excellent job!

Jooyce Diamond

Feb 3, 2016

Jim Allen is wonderful as well as the service department. They perform over and beyond expectations. Efficient and courteous with an outstanding followup to ensure all is satisfied to the utmost degree.

Linda K.

Jan 31, 2016

I recently leased a new 2016 Encore at Liberty with the help of Josh Sgro. He was not the least bit pushy, and explained the leasing process as opposed to purchase which allowed me to decide the best choice for my lifestyle.He also went over the top to help with handicap accessories I would be needing for a parent in the near future.Because of Josh and the friendly staff at Liberty, I will be returning there for my next purchase or lease.Thanks again, Josh! Linda K.

L Keith

Jan 31, 2016

I had never gone through the leasing process before but was directed through very efficiently and patiently by Josh Sgro.He explained the plusses in leasing and purchasing both so I could make my own decision with no pressure. I had a budget in mind and knew what car I wanted to get. Josh helped me achieve both the budget, car, and payment that I could live with. He was patient and went over the top to help me find hitches appropriate for the handicap attachment to the car and explained all the new buttons and whistles I would need to enjoy my new Encore. I will definitely be doing back for my next car. Thanks again, Josh! Linda Keith

larryawc

Jan 24, 2016

I recently moved to this area and needed to service both of my cars. I was treated very nicely both times I was at the service department. They took very good care of my cars and with the nice waiting area me too. They listened to me when I mentioned some issues and I will be back to get them fixed very soon. All in all a very nice experience.

Tucsoncouple

Jan 16, 2016

My husband and I purchased a pre-owned 2013 GMC Terrain from Joshua Sgro last night at Liberty Buick in Peoria and we were extremely pleased with the customer service we recieved. Joshua was very patient and attentive to our needs. Earlier in the day we visited 2 other dealerships and no one came close to the professionalism that Joshua displayed toward us. Thank you Joshua Sgro and Liberty Buick.

Packerfan

Jan 15, 2016

Prior coming to Arizona we had corresponded with Chris Legere via email from Wisconsin. On January 4 we went into liberty Buick just to price a new enclave and ended up leaving with one rather than just pricing. They gave us a deal we could not refuse and were treated with respect in the process. We would highly recommend Liberty Buick. Gary & Karla

PrezmadCar

Jan 10, 2016

Bought Buick Encore from liberty buick and sales person Greg and Geroge helped me in nailing the perfect deal starting from test drive to delivery. every process went smooth and painless Love my Encore and 100%recommend Liberty Buick!!

Carbuyer from Tempe

Jan 10, 2016

Just went in for my 2nd free oil change since purchasing my new Buick Verano from Liberty Buick. I had a great buying experience, and thought it would end there.... but that's NOT the case with Liberty Buick! Ever since my purchase, they have reached out to me and offered to help me with any way with my vehicle. Last week I brought my Verano in for service, it was very dirty due to the recent rain. My oil change was performed quickly, and they also had washed and dried it. I felt like I was driving off in a new car again!!! Liberty Buick GENUINELY cares about me as a customer. After a miserable experience at two nearby Buick dealerships, I am VERY grateful that I chose to shop 35 miles away from Tempe, and give Liberty Buick a try. I HIGHLY RECOMMEND anyone and everyone to do the same !!!!!!! Thank you Liberty Buick !

prezcaer

Jan 10, 2016

Bought Buick Encore from liberty Buick and sales person Greg and Geroge helped me in nailing the perfect deal starting from test drive to delivery. every process went smooth and painlessLove my Encore and 100%recommend Liberty Buick!!

Tom

Jan 8, 2016

I bought my Buick Verano in June, 2015. I have had my car serviced or repaired on three occasions since my purchase. The service department has gone out of their way to make my experience positive.

Sandi

Jan 8, 2016

My car was over 20 years old, so you can tell how long it's been since I've purchased a vehicle. The folks at Liberty Buick were just fantastic and made the entire process easy and , hey...... I'm even gonna say.....fun! They truly shared my excitement over my new ride. How cool is that?!

darthguru

Jan 4, 2016

My daughter and I went by the dealership, Liberty Buick in Peoria, AZ, more to just look that to buy. She had seen the Buick Encore on the road and thought it was a cool looking car. So I had the afternoon off and she was out of school on the last day of 2015 and we went to check it out. Right away, my salesman, Dre Martinez, was very friendly and not at all pushy. I told him we were really just looking and didn't plan to buy a car and he was cool with that. He said "no problem" and asked what I would want in a car if I was in a buying mood. I pointed towards and Encore and said "one of those but with the best stereo." He offered to show me a Brilliant Blue Buick Encore with the Premium package and the top-end Bose stereo. We drove it and I was really surprised with just how much I liked the car. I am usually a "research the car to death" kind of person before I even consider a car, but this one was really nice. It drove well and was super comfortable and smooth. Ultimately I decided to have Dre run the numbers and I was soon on my way to owning a new blue mini-SUV. Dre and another salesperson, Charles MacDonald, were both amazing to work with and did all they could to make the experience a good one. My wife ultimately joined us, and being the accountant (she is an actual accountant) wanted to see all kinds of numbers and options. They were more than accommodating and we purchased the cool blue Encore. Again, Dre and Charles made the experience a good one. I would highly recommend the dealership to others and Dre and Charles as sales people. Also, though it has only been a few days, I would recommend the Buick Encore. A very nice vehicle!

darthguru

Jan 3, 2016

My daughter and I went by the dealership, Liberty Buick in Peoria, AZ, more to just look that to buy. She had seen the Buick Encore on the road and thought it was a cool looking car. So I had the afternoon off and she was out of school on the last day of 2015 and we went to check it out. Right away, my salesman, Dre, was very friendly and not at all pushy. I told him we were really just looking and didn't plan to buy a car and he was cool with that. He said "no problem" and asked what I would want in a car if I was in a buying mood. I pointed towards and Encore and said "one of those but with the best stereo." He offered to show me a Brilliant Blue Buick Encore with the Premium package and the top-end Bose stereo. We drove it and I was really surprised with just how much I liked the car. I am usually a "research the car to death" kind of person before I even consider a car, but this one was really nice. It drove well and was super comfortable and smooth. Ultimately I decided to have Dre run the numbers and I was soon on my way to owning a new blue mini-SUV. Dre and another salesperson, Charles M., were both amazing to work with and did all they could to make the experience a good one. My wife ultimately joined us, and being the accountant (she is an actual accountant) wanted to see all kinds of numbers and options. They were more than accommodating and we purchased the cool blue Encore. Again, Dre and Charles made the experience a good one. I would highly recommend the dealership to others and Dre and Charles as sales people. Also, though it has only been a few days, I would recommend the Buick Encore. A very nice vehicle!

Warren

Dec 21, 2015

I have to say, This if the first time I would recommend a dealership and car sales man. This was a outstanding experience, easy to work with. Assisted with staying within the budget and Found a great used 2015 Lacross that I am very satisfied with. The 2015 Lacross only had 8100 miles on and had almost everything I wanted on it. Highly recommend you talk to Dre at Liberty Buick. I fully plan to buy a second car next year at Liberty.

Joe

Dec 17, 2015

I have to say this is the first time I ever enjoyed myself at a dealership.

buick owner

Dec 17, 2015

Last week's oil change was the first service event I experienced with my new Buick at Liberty Buick. Service procedure was quick and thorough. No oil dripped on the engine or exhaust system to smell after the service. Good service.

Will Lebsack

Dec 11, 2015

I enjoyed dealing with "Dre" Martinez. He was professional in every aspect in the purchase of a vehicle.

nmc17

Dec 2, 2015

Liberty Buick is a very nice and modern dealership. The facilities are clean and modern. Dre was my salesman and he was extremely helpful and professional. He explained all my car's features to me before I left which was very kind of him. I would recommend this dealership to anyone in need of a new car. I love my Buick Verano, it is a very classy and sharp car! If anyone is in need of a Buick head here and ask for Dre. The free popcorn in the lobby of the dealership was also a plus :-)

Libertyfan

Nov 14, 2015

We purchased a used 2013 Buick Encore from Liberty Buick. From the time we set foot onto the property, everything was first class. It was the best car buying experience we have ever had. All of the employees were very professional and definitely knowledgable about their product. Kudos to Benny our salesperson for a wonderful experience.

Helene

Nov 14, 2015

Service was fast, excellent, and on time. All the staff was polite and courteous. Jim is a plus to your dealership. I will recommend your dealership.

Ruth

Nov 11, 2015

I go the extra miles to Liberty Buick because I can account on good, honest and fast service. Jim Firth, thank you for your help.

Bob

Nov 5, 2015

Very courteous polite staff, met all expectations. Jim and Collette were great to work with and Jim the Service Director followed up with me as well.

Adam 12

Nov 3, 2015

Bought many cars, and this was the easiest most professional friendly transaction ever. Salesman named David greeted us as we arrived and showed us a Enclave that fit our requests. He was able to get us a great deal on the Enclave and we drove it home. Could not be happier with David, the professional staff at the dealership and of course our new 2016 Enclave

arizonalady

Oct 27, 2015

This was the third car dealership my husband and I went to when shopping for a pre-owned car. We found them to be very accommodating and helpful assessing what we wanted. Our salesman, Dre Martinez, was very professional and had a great deal of knowledge about the cars he was showing us. There was no high pressure at all. We have gotten follow up calls and emails thanking us for our business. This is truly a car dealership that has high customer service.

LK

Oct 27, 2015

Jim, in service, took excellent care of us. We were very impressed with how descriptive the mechanic was with us when he explained the work that was performed. You could tell that those two team members took pride in their work and gave quality service.

Steven M.

Oct 17, 2015

Stopped by Liberty Buick to test drive the new LaCrosse. Was met by Brad TeBrake in the parking lot (with cold bottles of water) and after a few questions about what we were looking for, he had the keys to a beautiful, fully loaded car of our dreams. We loved the look, the way it handled and it had everything feature wise we asked for and more. Brads friendly approach made us feel right at home and in less than 3 hours from start to finish, we were the happy owners of a new Buick. Brad even went as far as to program the garage door function in our new car for us. It's the little things like this that go a long way in today's "what can you do for me" society and we could not be more pleased with the friendly/knowledgeable/no haggle service that Brad and Liberty Buick provided. Thank you Brad and Liberty Buick...you've gained a customer for life and we will be sure to tell our friends.

Steven M.

Oct 17, 2015

Stopped by Liberty Buick to test drive the new LaCrosse. Was met by Brad TeBrake in the parking lot (with cold bottles of water) and after a few questions about what we were looking for, he had the keys to a beautiful, fully loaded car of our dreams. We loved the look, the way it handled and it had everything feature wise we asked for and more. Brads friendly approach made us feel right at home and in less than 3 hours from start to finish, we were the happy owners of a new Buick. Brad even went as far as to program the garage door function in our new car for us. It's the little things like this that go a long way in today's "what can you do for me" society and we could not be more pleased with the friendly/knowledgeable/no haggle service that Brad and Liberty Buick provided. Thank you Brad and Liberty Buick...you've gained a customer for life and we will be sure to tell our friends.

Sun City Resident

Oct 16, 2015

I recently had my car serviced and a recall part replacement done. Employees as alway were cheerful and very helpful, and the work was completed in the time I was told,

Terri Larson

Oct 14, 2015

10/7/15, I bought a 2015 Buick Encore with almost everything under the sun! My salesman was Gordy. He was picked by my step father as he said Gordy was the "best"! There isn't one thing he wouldn't do for us. I have never been treated so well at a dealership considering the last car I bought, I developed a migraine it was so stressful! Everyone I met was super nice and genuinely concerned about how I was. And I mean everyone. From the service area to the financial people to human relations department. There was not a sour person in the building! You can count on my business for the rest of the years I will be driving vehicles! I can't say enough good things about them and Phoenix is lucky to have them! Gordy deserves a raise, he was so easy going and very understanding regarding my situation. Kudo's to all of you. Thank you so very much!

Carbuyer from Tempe

Oct 10, 2015

I recently went in for my first oil change and tire rotation at Liberty Buick's service dept. I was helped by Colette. She was very pleasant to work with. I am very happy with all of my experiences with this excellent dealership!!!!!!!!

Bert M.

Oct 8, 2015

Brad TeBrake was great! Very knowledgeable of his product on hand and he worked hard to get me in the vehicle I wanted, at the price I could afford. Thank you Brad and Liberty Buick for a hassle free car buying experience.

BertM

Oct 8, 2015

Brad TeBrake was great! Very knowledgeable of his product on hand and he worked hard to get me in the vehicle I wanted, at the price I could afford. Thank you Brad and Liberty Buick for a hassle free car buying experience.

Marolyn of Surprise

Oct 4, 2015

The service manager, Jim, did a great job in identifying the 'popping sound' in the front left tire area which ended up being a piece of gravel that I picked up on a trip. They removed it and it is driving great!

SHARK279

Oct 1, 2015

LOVE MY NEW VEHICLE. SERVICE DEPTIS GREAT. SALES MANAGER AND THE SALES PERSON I DEALT WITH WERE DISHONEST. CUSTOMER SERVICE PERSON DEFENDS SALES MANGER ACTIONS

Sam S.

Sep 30, 2015

I just wanted to thank Brad TeBrake and Liberty Buick for making my experience a pleasurable one. I got a great deal on both my trade and new Enclave and I couldn't be happier. Brad was personal, professional and seemed to genuinely care about my wants and needs. Thanks again, Brad, I will most definitely tell my friends and family about the great service I received from you at Liberty Buick!!

sam862

Sep 30, 2015

I just wanted to thank Brad TeBrake and Liberty Buick for making my experience a pleasurable one. I got a great deal on both my trade and new Enclave and I couldn't be happier. Brad was personal, professional and seemed to genuinely care about my wants and needs. Thanks again, Brad, I will most definitely tell my friends and family about the great service I received from you at Liberty Buick!!

_DrewA_

Sep 23, 2015

My experience at Liberty Buick was awesome! Justin, the GSM, was great. He listened to my needs and was able to get me out of my current vehicle and into a brand new Buick Enclave. Gordon Welsh, the salesperson, made sure we were familiar with all the options and controls before we left the dealer and was able to answer all our questions. Liberty Buick is the REAL DEAL for customer service and I will be making sure I recommend all my friends and family in market for a vehicle.

Carol Reill

Sep 18, 2015

I bought a 2011 all wheel drive Enclave yesterday and couldn't be happier. My salesman, Michael Ebert, was knowledgeable and really made the process seem smooth. I actually drove home with the car I didn't think I was going to be able to afford. Still have to pinch myself. I'm totally happy. I'm a Realtor and proud to drive an Enclave knowing my customers and clients are safe and secure no matter what mountain road or storm comes my way. Thanks, Michael, for making my car-buying experience a great one. You are the BOMB!

Carol Reill

Sep 18, 2015

Yesterday I bought a 2011 Enclave from Liberty Buick. My salesman was Michael Ebert, whom I met when he called me in answer to an email I sent requesting information about Enclaves. I traveled over 100 miles to the dealership. They gave me way more than my trade-in was worth and got my interest rate lowered over 12 points. Thank you, Michael. And thanks to Jason, the finance team. Great job!I highly recommend the dealership and Michael Ebert to anyone who wants an honest and fair deal.

Jaime Canedo

Sep 14, 2015

The Liberty Buick Team took care of me all the way through with the purchase of my 2009 Buick Enclave! From the General Sales Manager, Finance team, and Chris Legere Internet Sales Manager! All of them were extremely great in customer service! I wish more dealerships were like Liberty Buick! Thank you so much for being extremely helpful, courteous and professional with my buying experience! Jaime Canedo Very Satisfied Liberty Buick Customer!

Bk1

Sep 11, 2015

I was in the market for a new enclave and ended up at Liberty Buick. I had an idea of what I was in the market for when Brad TeBrake approached me. Not only was he polite but knew his inventory well. I was able to find the enclave I intended with the price I had budgeted! Buying a car was actually fun for the first time in a long time. Thanks Brad and Liberty for such a wonderful experience!

bk1az

Sep 11, 2015

I was in the market for a new enclave and ended up at Liberty Buick. I had an idea of what I was in the market for when Brad TeBrake approached me. Not only was he polite but knew his inventory well. I was able to find the enclave I intended with the price I had budgeted! Buying a car was actually fun for the first time in a long time. Thanks Brad and Liberty for such a wonderful experience!

Happy Customers 2015

Sep 8, 2015

We just recently leased the new Buick Encore 2015. We have been leasing for years from Acura, to Infiniti, and this is our first time leasing a Buick. This dealership is top notch from customer service, to salesmen, to manager, to the owner. Mike Ebert of the leasing department was patient, not pushy at all, very professional, and friendly. The manager, Jason Rosen, gave us a great deal! Because they were so nice, we were not intending to lease that day but we did, and we are so glad with our decision! :-)They followed up on us after a few days, making sure everything is doing well, and the owner even gave us a gift card! We never had this experience before. We are so pleased with our experience and we would highly recommend this dealership. --The Barretts'

Scott H Smith

Sep 6, 2015

I just love this dealership. I bought a car at Liberty Buick. And I couldn't be happier with the experience as well as the car. And not to say that there wasn't a few problems with the experience but Justin Sgro and JJ stepped up to the plate and solved the problems. They went above and beyond and I couldn't be happier. Also gave me another $1000 off due to an unforeseen change in the interest-rate due to my credit score dropping. I drove over 150 miles to do business with them and when I arrived the vehicle was exactly as shown on the Internet. When I arrived the vehicle was parked out front and completely detailed shining new. They save me over $10,000 from a 2015 vehicle to the 2014 they sold me that only had 7000 miles. I highly recommend this dealership to everyone. Don't buy a car until you speak with them first, that's my recommendation! I'm a customer for life. Scott H Smith

coolingazatgmail.com

Sep 5, 2015

I just love this dealership. I bought a car at Liberty Buick. And I couldn't be happier with the experience as well as the car. And not to say that there wasn't a few problems with the experience but Justin Sgro and JJ stepped up to the plate and solved the problems. They went above and beyond and I couldn't be happier. Also gave me another $1000 off due to an unforeseen change in the interest-rate due to my credit score dropping. I drove over 150 miles to do business with them and when I arrived the vehicle was exactly as shown on the Internet. When I arrived the vehicle was parked out front and completely detailed shining new. They save me over $10,000 from a 2015 vehicle to the 2014 they sold me that only had 7000 miles. I highly recommend this dealership to everyone. Don't buy a car until you speak with them first, that's my recommendation! I'm a customer for life. Scott H Smith

John S.

Sep 1, 2015

Charles McDonald was very friendly and helpful on the purchase of our Cadillac SRX in finding just the car equiped with every thing we wanted. He even when the car was delivered to Liberty Buick he delivered it to us in Munds Park, AZ. As in the past Charles goes out of his way to make your purchase very easy and pleasurable. I will always have Charles as my sales person. He is the best.

dpwain

Aug 28, 2015

Josh and the team at Liberty Buick are wonderful to deal with. The comfortable showroom and the friendly (not too friendly) staff made us feel welcomed and appreciated. I would recommend Liberty Buick without giving it a second thought. Thank you Josh, for everything! We love our new Certified Enclave and so appreciate your professionalism and follow through.

ChaReeB

Aug 24, 2015

I was looking for a specific model, color & features. I live in California but found the car I wanted at Liberty Buick in AZ. Danny was great and held the car for us as we needed to fly in on a Friday to pick it up. The dealership is about 30 minutes from the Phoenix airport. They had a car and driver meet us at the airport and then drove us out to the dealership. Top notch care!! The vehicle was parked out front ... Detailed and with a full tank of gas. Took it for a spin and knew it was definitely the car for me. Danny introduced us to the manager, got us something to drink and took care of all of the paperwork. Josh took us through the vehicle and made sure Onstar was active and that we understood how to operate all of the great features. Great experience. Would definitely buy here again.

Noelle

Aug 24, 2015

I have the biggest smile on my face today and I have Liberty Buick to thank for that. I am so thankful to Autumn Henderson, who sent me to see her wonderful team over at Liberty Buick. Each and every person we worked with treated us with the utmost respect and professionalism. From our enthusiastic greeting from reception, to Charles Macdonald who was a pleasure to work with as our sales consultant, to Tim Johnson and J.J. Jaramillo who worked wonders in the finance department, to Jason Rosen who facilitated the whole thing and got to give us the good news, we were nothing but delighted with the whole experience. Our finances proved to be a challenge, but they went above and beyond to help us get into a new vehicle. This was an unexpected purchase, after an accident left our previous (and beloved!) vehicle rendered a total loss. Everyone knows how stressful these situations can be, dealing with insurance and rental cars and the like. We are so incredibly grateful for such a smooth and stress free ending to what was otherwise a really crummy situation. Liberty Buick helped us get into a new vehicle so quickly and efficiently. We absolutely love our new Acadia and again are just so thankful to Autumn and team for their help. I would highly recommend Liberty Buick to anyone looking to make a purchase. You will feel like a VIP, and walk away with a smile as big as mine.

Noelle082202

Aug 24, 2015

I have the biggest smile on my face today and I have Liberty Buick to thank for that. I am so thankful to Autumn Henderson, who sent me to see her wonderful team over at Liberty Buick. Each and every person we worked with treated us with the utmost respect and professionalism. From our enthusiastic greeting from reception, to Charles Macdonald who was a pleasure to work with as our sales consultant, to Tim Johnson and J.J. Jaramillo who worked wonders in the finance department, to Jason Rosen who facilitated the whole thing and got to give us the good news, we were nothing but delighted with the whole experience. Our finances proved to be a challenge, but they went above and beyond to help us get into a new vehicle. This was an unexpected purchase, after an accident left our previous (and beloved!) vehicle rendered a total loss. Everyone knows how stressful these situations can be, dealing with insurance and rental cars and the like. We are so incredibly grateful for such a smooth and stress free ending to what was otherwise a really crummy situation. Liberty Buick helped us get into a new vehicle so quickly and efficiently. We absolutely love our new Acadia and again are just so thankful to Autumn and team for their help. I would highly recommend Liberty Buick to anyone looking to make a purchase. You will feel like a VIP, and walk away with a smile as big as mine.

MMiner

Aug 11, 2015

Charles MacDonald did an excellent job of finding out what kind of a vehicle would match our needs and then finding that car. He also has followed up with us in the months since the sale.

buick

Aug 6, 2015

A few years ago Charles M. at Liberty Buick helped us to make the best deal ever, if I ever look for a new car this is a person I will go to. Thank you once again Charles! As far as taking care of my Enclave Rodney Rademacher at the Service Department is the best!

Lukasz

Aug 1, 2015

A few years ago Charles M. at Liberty Buick helped us to make the best deal ever, if I ever look for a new car this is a person I will go to. Thank you once again Charles!

Robert

Aug 1, 2015

We stopped by Liberty Buick to compare the Enclave to one of its sister models from GMC. Salesman Charles MacDonald greeted us, and spent time showing and explaining the difference between the various models. Charles is very knowledgeable on the products, and very helpful in helping us make a decision on what our needs were.

rleddings

Aug 1, 2015

We stopped by Liberty Buick to compare the Enclave to one of its sister models from GMC. We were dreading the experience after having visited a different dealership, however, Salesman Charles MacDonald greeted us, and spent time showing and explaining the difference between the various models. Charles is very knowledgeable on the products, and very helpful in helping us make a decision on what our needs were. After owning the Enclave for 2 years, I am still very happy with the purchase, and the sales person.

Wreckguy

Jul 31, 2015

My husband and I had been dreading the car buying process and had put it off as long as we could. When we had narrowed our selections to a few dealerships Liberty Buick being one of them it was our first and last stop. Our sales representative was Joshua Sgro and he was outstanding. We had purchased our beautiful used car inside 2 hours. We would have gone car shopping sooner if we knew it would have been this easy.

243hunter

Jul 31, 2015

Bought my first vette from these guys just a couple weeks ago. I don't live in the Phoenix area and made the 3-3.5hr drive with my family and they treated us great. We had a little miscommunication on my first trip there 2 days prior but they worked very hard to make the deal work...and it worked. Lots of time went into our deal, but overall it was definitely worth it. On our second trip there, they took such good care of us, I was really blown away. I have never had a dealership treat me or my family so well...and I trade my vehicles every 12-18 months so I see a lot of dealerships! I would highly recommend visiting them. If you do, make sure you get in touch with either Josh or Justin. They filled the tank on my wife's car, the vette, gave us a 25 dollar Visa card....and to top it off....paid for our dinner! They also ordered me the second key and mailed it to me! Do they care about doing what's right and taking care of the customer? Visit them and see for yourself...but I say they do. I wouldn't hesitate to buy from them again.

mtrapani

Jul 31, 2015

Charles did an excellent job in introducing us to the dealership and showing the car and all it's features. He was very personable. When the time came to close he assisted us in every way, We've been back in for customer care and they took good care of us. We are looking forward to a continuing relationship with Liberty Buick and Charles.

Sheree720

Jul 31, 2015

Very fast and friendly, no game playing. Very family friendly. Stuck to deal and have a great selection of vehicles. Nest car buying experience yet

wreckguy

Jul 31, 2015

We purchased a car on 7/30/2015. Our salesman was Joshua Sgro and he was outstanding. We quickly came to an agreement upon price and selected, test drove and bought the car inside 2 hours. I would not have dreaded the car purchasing process if I had know it was going to be that easy.

Dday06

Jul 29, 2015

I have been doing business with Liberty Buick for 8 years now. My experiences with my salesman, Charles MacDonald have all been fantastic! I would not go anywhere else to purchase an automobile. Charles has become like family to me - he has assisted me when I was in financial difficulties and provided exceptional service and has always helped me get approved for the car I wanted. Each and every purchase from Charles has been awesome! My most recent purchase was a Buick Regal and it is perfect for me - I Love It!! Thanks to Charles MacDonald, Jim Frith (in service dept) and Simon (Sales Mgr) for the assistance you have provided me at Liberty Buick! I highly recommend all of them!!

Dday06

Jul 29, 2015

I have been doing business with Liberty Buick for 8 years now. My experiences with my salesman, Charles MacDonald have all been fantastic! I would not go anywhere else to purchase an automobile. Charles has become like family to me - he has assisted me when I was in financial difficulties and provided exceptional service and has always helped me get approved for the car I wanted. Each and every purchase from Charles has been awesome! My most recent purchase was a Buick Regal and it is perfect for me - I Love It!! Thanks to Charles MacDonald, Jim Frith (in service dept) and Simon (Sales Mgr) for the assistance you have provided me at Liberty Buick! I highly recommend Liberty Buick to all!

50to11Buicks

Jul 28, 2015

I have owned several Buick Automobiles. Upon moving to Phoenix in 1966 I had my 1962 Invicta serviced regularly at the dealership near West 43rd and Peoria Avenues. My purchase of a new 1995 Park Avenue from Liberty resulted in many more years of reliable service. I now drive a Liberty Buick 2011 Regal and even though I have moved to the far East Scottsdale area, I return regularly to Liberty Buick for all my service needs. The Liberty Staff service is outstanding, of which I am very appreciative. Robert Plack

John & Mel

Jul 25, 2015

This was our first experience shopping on-line for a vehicle replacement. Our salesman "Joshua" at Liberty Buick was courteous, compentent, which allowed our vehicle shopping experience to be expedited. We'd purchased a used car before from Liberty Buick, and though we didn't end up purchasing the vehicle we test drove; we would definitely return again to this dealer in the future, or recommend them to friends or family.

Carolyn

Jul 24, 2015

I had the absolute best experience in buying a car from Liberty Buick! My salesman, Charles MacDonald needs to win the "The Most Wonderful Salesman of the Year Award"! He is top-notch to a "T"!!!! He makes buying a car the easiest thing in the world to do!! He is professional, extremely qualified and gives you the best deal in town! Head over to the west side of town on Bell Road and find Liberty Buick. The service department always takes good care of you, with a smile, a cup of hot coffee and a newspaper. Truly an amazing experience!

TropicStevie

Jul 23, 2015

We stopped by Liberty Buick in order to mark the Enclave off my list of car choices. As we pulled into the car lot and were looking at the various colors of the Enclaves, Charles MacDonald came out to greet us. He invited us into the cool showroom, gave us ice water, and explained the new innovations Buick has introduced into their automobiles. It was love at first sight...the exterior color, elegant interior and amazing technology immediately sold me on the Enclave. The entire staff was very welcoming and helpful during the buying process. We easily came to an agreeable price and trade-in value for my old car. I am very pleased with my purchase and would definitely return to Liberty Buick should the need for another car arise.

Carolyn

Jul 23, 2015

I had the absolute best experience in buying a car from Liberty Buick! My salesman, Charles MacDonald needs to win the "The Most Wonderful Salesman of the Year Award"! He is top-notch to a "T"!!!! He makes buying a car the easiest thing in the world to do!! He is professional, extremely qualified and gives you the best deal in town! Head over to the west side of town on Bell Road and find Liberty Buick. The service department always takes good care of you, with a smile, a cup of hot coffee and a newspaper. Truly an amazing experience!

TropicStevie

Jul 23, 2015

We stopped by Liberty Buick in order to mark the Enclave off my list of car choices. As we pulled into the car lot and were looking at the various colors of the Enclaves, Charles MacDonald came out to greet us. He invited us into the cool showroom, gave us ice water, and explained the new innovations Buick has introduced into their automobiles. It was love at first sight...the exterior color, elegant interior and amazing technology immediately sold me on the Enclave. The entire staff was very welcoming and helpful during the buying process. We easily came to an agreeable price and trade-in value for my old car. I am very pleased with my purchase and would definitely return to Liberty Buick should the need for another car arise.

Pkp

Jul 21, 2015

Josh Sgro is a wonderful salesman, he was helpful and got the answers to all my questions! He is friendly , professional and just a very likable guy! Josh didn't try to influence my choose but was there to inform and take care of me. It was a very good experience! I have had general service maintainence done and the service department was a good experience too. I would and have recommended Liberty Buick and Josh to friends! I will be back when I need another car.

Pkp49

Jul 21, 2015

Josh Sgro was a great salesmen, he didn't try to influence my choice but answered all my questions.He is a great asset to Liberty Buick and when I need another car, I will be back and looking for Josh!You are 5 stars in my book!

Jim & Linda D.

Jul 19, 2015

Extremely pleased with our 2012 Chrysler 200 and the entire process. Chris Legere (Sales) was great and Jason (Financing) worked out affordable financing for us. The whole experience was very friendly, no pressure and positive. The vehicle was completely cleaned, with a full tank of gas and ready for us to drive. We will consider Liberty Buick (as repeat customers) when it comes time to replace our other car. Thank you very much Chris and Jason!

Garyhsr

Jul 18, 2015

Looking for a vehicle wife liked the Encore. I called Liberty and spoke with Josh he was very knowledgeable and friendly we came to terms on price,color and package. Josh delivered on all accounts We spent the minimal amount of time getting the papers signed and grabbing the keys. I would highly recommend Josh to all my friends and family. The next vehicle purchase will be with Josh.. Thanks

Sharon T.

Jul 17, 2015

My husband & I have purchased several vehicles through Josh Sgro and Liberty Buick. We've been totally satisfied. Josh took us through the whole process from picking out the right vehicles and getting them equipped the way we wanted them. I have a beautiful Buick LaCrosse. I continue to get compliments on it even though it's a few years old now. Josh is always there to help if you have any questions and the service department has always taken care of us too.

AZLJ5604

Jul 17, 2015

I had a VERY positive experience working with Josh Sgro at Liberty Buick. He identified what my needs were and was a great listener and communicator. I appreciated his product knowledge and willingness to teach me all the fine features of my LaCrosse.

garyhsr

Jul 17, 2015

Talked to Josh on phone told him what I was looking for we settled on the color and packages Josh took care of the rest. The car was exactly what we asked for clean as a whistle, full tank of gas. We signed a few papers and were on our way. Easiest the best car buying experience we have ever had.Thanks Josh.. We will be back

JJ

Jul 16, 2015

We purchased a new Enclave from Julius and it was definitely a 5* experience. Our new Buick runs great. We miss our old one, but we love the new one. JJ

Greg Selendic

Jul 16, 2015

I bought my new LaCrosse in November of 2014 and just came back from a 19 day trip back East. I was so surprised to see the mpg avg for a 6 cal at 29.4 and in our best day at almost 34mpg. When my wife called me and said she talked to someone at Liberty Buick and they were having a great sale she was right. She explained to Josh what I was looking for and he found the perfect car for me. I will never go to another salesman because Josh was so great and I will be a loyal Libery Buick customer! If you go to Liberty ask for Josh, he is professional yet still friendly, no haggling on the price, gives a great deal and you can walk out with a feeling of satisfaction. I really can't say enough.

Rob T

Jul 16, 2015

We've had very gratifying car buying experiences every time we've purchased from Josh Sgro and Liberty. We never feel like we're being sold. . (at least 4 , maybe 5 times). It's always casual and friendly. I can confidently recommend Josh to anyone. He's honest, knowledgeable, and personable, And he's real. We know we're buying a car and he's selling one.... but it doesn't feel like that used to feel. It just feels like a visit with friends (or almost family).

BJ

Jul 14, 2015

***** Julius Lowe made it easy as pie! I traded in my old truck and now I'll haveroom for the grand children. bj

Debra Judd

Jul 12, 2015

I purchased a new 2015 encore yesterday at Liberty Buick and Julius Lowe was our Internet Sales Manager. He responded to my e-mails quickly and accomplished every item I requested. I met him on Saturday at Liberty and due to his diligence in showing us varies cars/suv and explaining each option we purchased the encore. If need help, he is the "go to" guy. Great service. Liberty please keep those great service folks around!! He is the best.

debrajud123

Jul 12, 2015

I purchased a new 2015 encore yesterday at Liberty Buick and Julius Lowe was our Internet Sales Manager. He responded to my e-mails quickly and accomplished every item I requested. I met him on Saturday at Liberty and due to his diligence in showing us varies cars/suv and explaining each option we purchased the encore. If you need help, he is the "go to" guy. Great service. Liberty! He is the best.

Author of review

Jul 4, 2015

My Fiance' and I had the pleasure of working with Tony Trifari. We settled on a used 2012 Buick Enclave after test driving a couple of other cars. The whole experience was very pleasant. Tony walked us through all the switches and buttons in the car, even setting up our OnStar. Tony was very professional and friendly throughout our visit at Liberty. I would highly recommend him to anyone interested in purchasing a car.Betty Tomasello andRay Walsh..

Bguerrero

Jul 3, 2015

Julius Lowe was great help, got me a quote on my trade before I even arrived. Being I live 1 1/2 hours away it helped with me coming to this dealership.

Chris Gg

Jul 3, 2015

Julius Lowe, took my trade and got all paperwork ready for me when arrived all I had to do was sign!

bguerrero

Jul 3, 2015

Was happy Julius Lowe spoke to me over the phone and had my deal in hand when I arrived. I live 1 1/2 hour away and I didn't want to have to drive all the way there to not leave with the car I wanted at the priced I wanted. He made it happen!

carbuyer from Tempe!

Jun 30, 2015

I found Buick Verano that I wanted on Liberty Buicks website. I called Julius, told him stock number that I was interested in and set an appointment. when I arrived, Julius was outside waiting for me with the car running in the air conditioning nice and cold. he went to bat for me and got me the deal that I wanted!!!!!!!!

Carbuyer from Tempe

Jun 29, 2015

I recently purchased a Buick from Liberty Buick. I called Julius, told him the stock number that I was interested in, and set an appointment time. When I arrived Julius was outside waiting for me with the car running, AC cold and ready to go!He went to bat for me & he got me the deal I wanted!

Lionel Evans

Jun 24, 2015

Julius Lowe provided exceptional customer service he placed our needs first , he was well educated on the car . He was able to provide excellent insight , And I highly recommend calling to set up an appointment with him if you're looking to buy a car from liberty Buick .

Zwr122779

Jun 20, 2015

I recently purchased a vehicle at Liberty Buick in and Julius Lowe made the whole "car buying" experience a very pleasant one. Julius provided world class customer service and was never pushy during the process. I actually drove from another state to purchase the vehicle at Liberty and it was certainly worth it. Julius is an excellent salesperson, honest and upfront. I will definitely be willing to come back and purchase another vehicle from Julius (Liberty Buick) when I am ready for my next car. Thank you Julius and to all the Liberty Buick Team.

Jlmartin52869

Jun 15, 2015

I had a Wonderful experience with Julius Lowe (sales) and JJ (finance). I definitely recommend them and will happily go back for future car purchases!

BevRib

Jun 14, 2015

We live 175 miles away, so "stopping by" to look at a car is difficult. My husband had talked to Julius Lowe by phone prior to coming and a tentative deal was reached. When we arrived, we were offered water or coffee & donuts. Julius was professional, friendly, caring and attentive. The car we were interested in was exactly as described and the deal was finalized. Julius recommended a restaurant nearby where we could go have lunch while our new car was being completely detailed. When we returned, our new car was ready. Julius gave us a quick overview, made sure we knew where all the buttons were and we made it back home before dark. It was a very pleasant car buying experience. I highly recommend Julius Lowe at Liberty Buick.

SalR

Jun 14, 2015

Julius made the decision to buy from Liberty Buick an easy decision. He answered questions & walked me thru the whole buying process. He made sure the vehicle was detailed properly & explained what all the buttons were for. If your shopping for a car at Liberty Buick, do yourself a favor & ask for Julius Lowe.

SalRib

Jun 14, 2015

Julius made the decision to buy from Liberty Buick an easy decision. He answered questions & walked me thru the whole buying process. He made sure the vehicle was detailed properly & explained what all the buttons were for. If your shopping for a car at Liberty Buick, do yourself a favor & ask for Julius Lowe.

BevRib

Jun 13, 2015

We live 175 miles away, so "stopping by" to look at a car is difficult. My husband had talked to Julius Lowe by phone prior to coming and a tentative deal was reached. When we arrived, we were offered water or coffee & donuts. Julius was professional, friendly, caring and attentive. The car we were interested in was exactly as described and the deal was finalized. Julius recommended a restaurant nearby where we could go have lunch while our new car was being completely detailed. When we returned, our new car was ready. Julius gave us a quick overview, made sure we knew where all the buttons were and we made it back home before dark. It was a very pleasant car buying experience. I highly recommend Julius Lowe at Liberty Buick.

Rob_Cheryl

Jun 8, 2015

Julius Lowe was wonderful - his attention to detail and to listening to our needs in what we wanted in our new car was well appreciated! We will definitely recommend him to family and friends ;)

Rob_Cheryl

Jun 8, 2015

Julius Lowe was wonderful - his attention to detail and to listening to our needs in what we wanted in our new car was well appreciated! We will definitely recommend him to family and friends ;)

spagetti

Jun 2, 2015

Julius Lowe is a hard worker and very professional. As long as you call Julius Lowe you'll be fine and leave Happy! I called him with what I was looking for and a price point. He kept his eye out and found it, called me and deal was done in under three hours! respectable and good at his job. Not pushy!

Jerry H

Jun 1, 2015

Michael Ebert and Julius Lowe did a great job working with me to get the deal that I wanted. I feel that Liberty Buick is an honest dealership and the staff work hard to make sure you get the best deal.

Jerry H.

Jun 1, 2015

Michael Ebert and Julius Lowe did a great job working with me to get the best deal for me on my new car. I feel that Liberty Buick is an honest dealership and they have a sales team that they should be proud of.

jerryharder

Jun 1, 2015

Michael Ebert and Julius Lowe did a great job working with me to get the best deal for me on my new car. I feel that Liberty Buick is an honest dealership with an outstanding sales staff that they should be proud of.

Spagetti

Jun 1, 2015

Julius Lowe is a hard worker very respectable and great at his job! Found exactly what I was looking for in my price point. I appreciate that he was not pushy or rude and very pleasurable to work with! Call Julius Lowe and you wont be disappointed.

Saratechit

May 31, 2015

First time buying a car at Liberty Buick and had a great experience. They worked WITH US instead of hassling us. Thanks to Julius Lowe! We'll be back.

Buick#2

May 28, 2015

I purchased a 2014 Lacrosse in January 2015 (it had been a "loaner") from Liberty Buick. I had previously owned a 2012 Lacrosse which was a great car. This technically new car is a beautiful car, too. A few days later, I notice that it had a "popping" sound coming from the left front wheel area when making a turn. This was a concern to me. I brought it back to Liberty Buick...numerous times. Jim Frith was patient and concerned. It took many times of trying various fixes. Finally, Bruce Irving rode with me, heard the faint popping, and he told the service technician how to drive it to duplicate the sound.....The end result is: NO MORE popping sound and the car drives like a dream. I am happy with the persistence, patience, and professionalism of Jim Frith and Bruce Irving. I will return for service and probably for my next car.

BearFan

May 26, 2015

Julius Lowe was great to work with. We had leased a 2013 enclave from another dealer and it was time to turn it in. Preferred Liberty over the previous dealer

Charlene and Rich

May 26, 2015

Called and spoke to Julius Lowe, then went to showroom. Great salesman. If you are looking to buy or lease ask for Julius. You won't be disappointed

DogNanny

May 26, 2015

My husband spoke with Julius Lowe on phone, then went in and signed a lease for a 2015 Enclave. He was great to work with.

Jaime K

May 24, 2015

I came in to Liberty Buick to look at a Suburban. Julius had it ready to go for a test drive. After a little negotiating, I was on the road with a great deal! Julius made my car buying experience smooth and stress free. He is a professional salesman who took the time to make sure I was getting what I wanted. I would recommend Julius and Liberty Buick to my family and friends when purchasing a car!

JaimeK

May 24, 2015

I came in to Liberty Buick to look at a Suburban. Julius had it ready to go for a test drive. After a little negotiating, I was on the road with a great deal! Julius made my car buying experience smooth and stress free. He is a professional salesman who took the time to make sure I was getting what I wanted. I would recommend Julius and Liberty Buick to my family and friends when purchasing a car!

Linda Searcy

May 19, 2015

We just purchased a beautiful 2015 loaded Buick Encore that was in the showroom at Liberty Buick located at 8737 West Bell Road, Peoria AZ over the weekend. Julius Lowe our sales person provided us with outstanding customer service from the time we walked in the door and all through the sales process. Believe me he had the patience of a saint as I knew I wanted an Encore, but couldn't decide which one (color). I would give Julius a 5 star recommendation to anyone who asked and already have to my co-workers who are loving my new BE (Buick Encore). Thank you to all of the Liberty Buick staff who made this buying experience painless!

Love my BE

May 19, 2015

We just purchased a beautiful 2015 loaded Buick Encore that was in the showroom at Liberty Buick located at 8737 West Bell Road, Peoria AZ over the weekend. Julius Lowe our sales person provided us with outstanding customer service from the time we walked in the door and all through the sales process. Believe me he had the patience of a saint as I knew I wanted an Encore, but couldnt decide which one (color). I would give Julius a 5 star recommendation to anyone who asked and already have to my co-workers who are loving my new BE (Buick Encore). Thank you to all of the Liberty Buick staff who made this buying experience painless!

Love My BE

May 19, 2015

We just purchased a beautiful 2015 loaded Buick Encore that was in the showroom at Liberty Buick located at 8737 West Bell Road, Peoria AZ over the weekend. Julius Lowe our sales person provided us with outstanding customer service from the time we walked in the door and all through the sales process. Believe me he had the patience of a saint as I knew I wanted an Encore, but couldn't decide which one (color). I would give Julius a 5 star recommendation to anyone who asked and already have to my co-workers who are loving my new BE (Buick Encore). Thank you to all of the Liberty Buick staff who made this buying experience painless!

Sheila

May 19, 2015

I came in with my family expecting a smooth talking salesman to try to sell me something I didn't want - boy was I wrong. Julius stepped up in every way, he was gracious, gave us the space we needed to make or decision and even quoted a lower price than the Internet special, I got a great 2013 Encore at a nice price with a low interest rate. Julius delivered!!!!

Tmsrlamb

May 10, 2015

Bought a 2015 Verano. The price was amazing and Liberty gave me much more for my trade than I coUld have gotten even if I had sold it on my own! We love the Verano, it is serving our needs perfectly. Julius was very low pressure and very kind and understanding. The F&I manager was also very kind and professional. This was our third car we have purchased from Liberty and we will be back again and tell others about our experience!

Buyer Beware

May 9, 2015

Saw a used vehicle that was a new listing on the Internet for $15,000. Drove over immediately and checked it out and was interested in purchasing. That's when the games began. Even though it was listed for $15,000, they wrote up purchase for $16,500 base price plus $863 for "shop fees" making the vehicle $17,363, even before taxes, licensing, etc. I told them it is totally misleading to advertise it on the Internet for $15,000 and then make it over $2,000 more when you go to purchase. They claimed the vehicle price listed on the Internet was before it had been inspected by the shop. That makes no sense. Why would they list it along with a price before it had been checked out?! Even then, they claimed the shop fees were $863, so where did they come up with the base price of $16,500. I had an overall feeling of dishonesty and deception when dealing with them. I walked away without the vehicle and would never go back to this dealership again.

Chris

May 7, 2015

We had an hour drive to get to Liberty Buick and we were beginning to wonder if it was worth the trip. Then we met Annie West, the Internet contact. She was very cordial and excited. I think she was almost as excited as we were when we saw the car. Although she was the representative of the dealership, she also represented us. She and Tim, the finance director, made what is often a difficult process, a fun one. Our only complaint was with the young man who was in charge of detailing the car. He left the mats dirty, trash in the car, and sand that had not been vacuumed out. His was a small part in the purchase of our new vehicle and everyone else made the experience positive.

GmaRose

Apr 28, 2015

The service department and our contact person, Scott, did an excellent job. Basic service plus warranty work that just came into the dealer. Very happy.

GregoryH

Apr 21, 2015

About 2 weeks ago The wife and I went car hunting. We visited a few dealerships then she wanted to look at Buicks. So, I called the dealership and spoke a finance person and told him our situation and he assured us that he could meet our needs. As soon as we got up there we spoke to a salesman and the finance person(that we'd spoken to over the phone beforehand so we wouldn't waste anyone's time. Then the salesman came back and told us he couldn't do any better then $50 more a month then we'd previously talked about. Then, I told him no, that wasn't acceptable and started to leave when the salesman stopped me, looked me in the eye "smiling" and said "You'll think it over and call me back in 2 days, To which I "firmly replied, " No, I won't" and left. Two days later he called me and said that he could make a deal about $30 more then the agreed on monthly and then I told him, "To late" The day we left Buick we went next door and got a 2014 Pssat with GAP for what we wanted in a monthly payment. This dealership was so arrogant, the worst in my over 30 yrs of buying vehicles. The fact that this still is with me after 2 weeks is just how badly we were treated. Another salesman even called us about a week later and apologized for how badly we were treated and told me that I was him, he'd have hung up the phone when answered. This was just "very,very bad" all around. As far as Buick, I'll never buy one.

mary maloney

Apr 18, 2015

Thank you Liberty Buick for such an Awesome experience!! This is my 4th Buick from Brad TeBrake and what an Excellent Salesman he is!! I love my enclave and will continue to purchase from Brad and Liberty!

Davem

Apr 12, 2015

After being lied to by a local Chevrolet dealer on suggested repairs on our Malibu we took it back to Liberty Buick where we purchased it, along with 5 others over the years. Jim frith went over the suggested repairs and then called to tell us only 2 items needed attention and the cost was less than the other dealer. Again Liberty's policy of listening and meeting customers needs came through. Thanks

jay

Feb 22, 2015

From the beginning it was bad. Test drove 1 car and wanted to test drive another guy said he would be right back with the key, never came back. Turns out he was helping someone else. So as we were about to leave someone else helped. Turns out we liked the vehicle but they were trying to over price the car from the beginning never wanted to start from what the Internet price was and wouldn't go a little lower on the Internet price either. Asked day one for a spare key been getting run around. The salesman said it would be $125 for spare key thought that was high so I called the parts department just to ask they quoted me $78 I said the salesman was going to charge me $125 he said they don't know what they are doing. If you ever need anything call parts department. So salesman was trying to pocket extra money. Nice to know.

Evelyn H

Feb 11, 2015

I brought my new 2014 LaCrosse in to have the window tinting on the back windows redone, and also to get the new key programmed. Both things were accomplished. I had also had a concern about a popping noise in the left front wheel when turning right. The service department checked it over and could find nothing wrong....so hopefully it is fine. I do enjoy coming back to Buick on Bell Road--this is my second LaCrosse. Jim Firth and Charles MacDonald are both very helpful and friendly :)

Chera

Feb 5, 2015

Thank you Ryan Shippy for such a great car buying experience. we left with our new car and new friends. You guys were quick, respectful of our needs and we enjoyed our time.

Debbie

Feb 5, 2015

During an internet search I located a 2013 Buick Encore that I wanted more information on. After I placed an inquiry, I was immediately contacted by Michael Murphy. He was friendly, accommodating, and knowledgeable. I scheduled an appointment for a test drive (the same evening) and when I met Murphy, he thoroughly explained the vehicle options to me and helped me determine which vehicle would best suit my needs. He was helpful and didn't make me feel the pressure that I have gotten in the past from car salesmen. I would highly recommend Murphy to anyone in the market for a car; he is hands-down the best!

K & K

Jan 29, 2015

My wife and I were looking online and found a low mileage Kia Rio at Liberty Buick. Made an appointment online & Mike Murphy called right away. Went to Liberty Buick, took the car for a test drive (Mike was very knowledgeable about all the features). He was very professional and friendly, made the process easy. The car was such a good deal already, I didn't have the heart to counteroffer. Would recommend this dealership and salesman to anyone. Thank you! K & K

Jamecka

Jan 24, 2015

Bought Buick Enclave today. Murphy was an awesome salesman who did all he could to get me the best deal possible. Gold star for Murphy!

Barb

Jan 16, 2015

Chatted with Mike online and found he had a good sense of humor. Made an appointment with him and the car was ready for me to drive. He explained everything and, most of all, NO PRESSURE!!Bought here before, will probably buy again

mo85381

Jan 6, 2015

My husband and I bought a beautiful & barely-driven Enclave last week. Mike Murphy was great to work with & helped us purchase with ease. Thanks to Mike & Anne!

Cadillac

Dec 28, 2014

Called for a car we saw online. Drive from the east valley to test drive the car. Joshua worked with us and when we went back the next day Joshua was off but had us set to see Mike Murphy. Both Joshua and Mike were very patient and answered all of our questions. They both went out of their way and didn't pressure us to make a decision. They wanted us to get the "right" car. What an awesome experience. We will refer others to Liberty Buick. It was worth the drive.

jjberry123

Dec 10, 2014

I will be back. It is not just that outstanding customer service that makes this place great, the product is fantastic. I love my new Buick and will definitely be back whenever I decide to treat myself to a new car next. Thank you for making it all possible Brad Tebrake.

Sam King

Dec 8, 2014

Absolutely love this place! Such a great experience. I was skeptical about buying a car my first time in, and their salesman Brad TeBrake was so understanding. He didn't pressure me at all, and helped me through the whole process. I will definitely be back to buy my next car here, and would for sure refer this place to a friend. I love my 2014 Enclave!!!

samking321

Dec 8, 2014

Absolutely love this place! Such a great experience. I was skeptical about buying a car my first time in, and their salesman Brad TeBrake was so understanding. He didn't pressure me at all, and helped me through the whole process. I will definitely be back to buy my next car here, and would for sure refer this place to a friend. I love my 2014 Enclave!!!

jjameson

Nov 17, 2014

I saw a Dodge Journey I was looking for online, put in my email address and phone number, and within 10 minutes I had a call from Jeremiah Duncan. He went out of his way to answer all my questions about the car and even sent me additional pictures since I live out of town. Since it was exactly the car I was looking for, Jeremiah went ahead and negotiated a price with me (great deal) and then got all the paperwork ready for us. All we had to do was show up and sign the papers and drive away with the car. Also, the car looked great and was very clean. It is a year and a half old, but looks new.

Jack Eymann

Nov 12, 2014

Was very happy with my overall experience here! My car is great, and so was the employee that helped me out Brad Tebrake. I would recommend this to everyone from a close relative or friend, to anyone on the street. Great store, great products, and great people!

Jackeymann123

Nov 12, 2014

came into liberty buick last week to test drive an enclave and met brad tebrake. There was no pressure and he knew the product very well! In the future when ready I will buy from him and liberty buick!

Bill A

Nov 8, 2014

My service consultant Jim Frith always does a great job. I came in without a appointment due to headlight failure. I was provided substitute transportation, as the shop was extremely busy, which allowed me to continue with my commitments with minimal inconvenience. Jim kept me informed as to the progress through the shop and let me know again when the repairs were completed. Thanks again for a job well done.

Coyote fan with a Regal

Nov 7, 2014

I leased a 2015 Buick Regal and my experience was good. I contacted Liberty Buick on line and had almost everything done before going in there to finalize my paperwork. We spoke to another Buick Dealer and they weren't able to get us anything in the same price range for the same payments. Liberty went out of their way to get me what I wanted. When everything was all done you always wait for that dreaded phone call that they either want more money down or a higher payment. Well I received that call BUT it was because they got me a lower payment. Would defiantly go to Liberty Buick again and refer them to everyone I know. Jane Rodriguez

Terry Federico, Newly Retired

Oct 28, 2014

Great customer service! Ryan Shippy and John Ward were very friendly and helpful!

mtfederico

Oct 28, 2014

My husband and I purchased a new 2014 BUICK ENCLAVE! We love the car as it meets our needs and are very happy in our choice! Ryan Shippy and John Ward were very friendly, helpful and patient with the negotiation purchase process, Recommending Liberty Buick to our family and friends will be a breeze because of their exceptional customer service that is of utmost importance to us!

afurga

Oct 21, 2014

The super fast service. We (me and my wife) negotiated price in 30 minutes and got out in our new Buick in three (3) hours. Mike Messer is the guy to go for. Thanks Mike!

sandy8birdie`

Oct 20, 2014

Salesman Michael Murphy. I have dealt with my share of sales people. Murphy is by far the best I have ever dealt with. Kind/courteous

sjmcdond

Oct 18, 2014

Having had terrible experiences with three different dealerships in Tucson, Arizona, I decided to try dealerships in and around Phoenix instead when it came time to replace one of my vehicles.After several hours of web-crawling to find the right vehicle for us, I found that a dealership named Liberty Buick in Peoria appeared to have the largest inventory of the vehicle we were looking for (a Buick Enclave). So I called Greg Steward at Liberty to set up a day to visit. Now, I'm almost 65, and my experiences with dealerships in Ohio, and Arizona were terrible. So I was not looking forward to this visit.My wife and I arrived on a Thursday afternoon, and found one of the Enclaves listed on the web site that we liked. The car was advertised as an "internet special", and was exactly as advertised. Greg was very personable and explained a lot about the Enclave. Please note this was the first Buick I ever considered looking at. After a test drive we decided to make the purchase. At no time was there ANY pressure to buy, and the process was totally painless. No pressure from the finance guy, Tim Johnson, either. In fact, this was the most pleasant experience I have ever had with an auto dealership.We left with the car about 3 hours after arriving, and on the 2-hour drive home I encountered some wheel vibration at speeds around 60. I called the dealership the next day, and was advised bu Jim Frith, a service adviser, to bring the car back so they could correct the problem. I did so, and the dealership replaced the tires and had them load-balanced with no quibbling. Now, the car was used and sold to us as-is, so Liberty was under no obligation to do anything. But they totally exceeded my expectations, and I am extremely happy with the car.

RBTHAT'SME

Oct 9, 2014

Every time I go for a oil change, every one there is so professional & polite. It really makes waiting for your car a great experience.

tempecpa

Oct 5, 2014

The total sale was courteous, respectful, and responsive. Mike Murphy took all the time we needed to answer questions, demonstrate the car, and to show me the safety features and how the different gadgets worked. For me personally, the owner's manual is important but it is especially important with all of the new gadgets on this car. I bought a used car, which did not have a manual. Mike said that he would mail one out to me that afternoon. The thing that blew me away was that I could drive the car home that day. I already had pre approval for an auto loan through my credit union. The credit union advised me that I needed to provide them with a purchase order showing the exact amount and they would cut the check. Forrest Link was able to transmit the purchase order electronically so that the dealer got paid and I was able to drive away with my new car the same day.

rushnit1546

Oct 2, 2014

Murphy was amazing! I contacted him online, told him my situation, what I wanted and within 24 hours I had my car. I didn't have any hassles or major wait times. I told him I have a 2 year old that would be coming with me to sign the paperwork and he let the powers that be know that my intent was to be in and out. I was out of the dealership within 30 minutes. Murphy was the easiest, most pleasant, and helpful associate I've ever had the pleasure of working with. I would recommend Murphy to anyone and everyone looking to buy a car!Angela Becerra

Mcmech

Sep 26, 2014

I purchased a 06 Buick at a great price and the process was easy and comfortable.the service I received from the people at Liberty was terrific. I would recommend this dealershipto all my friends and family.

LarryandShellie

Sep 22, 2014

Recently bought on 9/20 a used Buick Lacrosse at Liberty Buick. We worked with Michael Murphy over several days online and then came in on Saturday 9/20. He was very prompt with his answers to our e-mails, at all kinds of odd hours. Murphy was always courteous and helpful. He understood our situation was an unfortunate one (our other Lacrosse got flooded in a recent rain storm) that had to be solved right away. We loved our other 2013 Lacrosse, but with our financial loss of the car due to the storm, we had to buy a used car. Murphy was able to find 3 cars right away that would work for us with our budget and help us minimize our unfortunate loss.Our last experience at Liberty some years ago was not a pleasant one, it was high pressure. I was very hesitant to go to Liberty in the first place. Murphy (and later, Jason in Finance) changed our minds about Liberty Buick to a more positive one. I was very impressed by Murphy's helpfulness and professionalism. Murphy and Jason were great to work with.

Jeanette

Sep 21, 2014

We'll if you want friendly people and great service come to Liberty Buick and ask for Mike Murphy! I love my SUV!! :)

Shirley E.

Sep 17, 2014

We are waited on promptly and service done within the specified time. On one occasion, it was necessary for vehicle needed for a longer period of time and a loaner vehicle was provided. Staff is always pleasant and helpful. Facilities are always meticulous -- clean and pleasant atmosphere. We had to purchase a new tire and cost was less with the dealership than with other suppliers.

Jamison Trent

Sep 16, 2014

After an initially "problematic" sales experience, Justin Sgro turned the situation around and we ended up with the car we were seeking. Heartfelt thanks go out to the entire Liberty team including Justin Sgro, Julian Grubbs and Paul Anwary. You all made our car buying experience something special and I will definitely recommend Liberty to everyone I know.

Howie

Sep 13, 2014

This dealership over prices their used cars by at least $10,000 from top retail. They lie to the customer that the blue book is not accurate. They don't have any morals and they will put a customer in a car that they cannot afford, just to make their high commission on their over priced cars. They don't have the prices in the windows of their used cars for that reason. They will change information on the financing application just to get the financing approved (illegal). The worst thing is that they know some of their employees have done this and those employees are still working for the dealership. If they were a decent company, they would fire the bad employees.

SunCityWest retiree

Sep 11, 2014

So far, we have been pleased with all areas of your company. This was our first service appointment and again, we were well pleased. We live in Sun City West, bought two vehicles from Liberty Buick in January. Kevin Moore was our consultant and we found his service and attitude, knowledge and willingness to be of help and NEVER any pressure, impressed us from the start. We only stopped in to look around but so very thankful that we did! We definitely plan to be customers for life as we found Liberty Buick and all their personnel to be well trained, well versed, great attitudes an demeanor, and definitely people and service oriented. We do not do a lot of distance driving, especially owning two vehicles, but we believe we will be customers for life with what we have experienced thus far. Thank you for your integrity and commitment to provide exceptional service throughout your organization. We are so pleased we stopped in originally, to just look . . . and thankful we met Kevin Moore! A happy customer!

40yearfan

Sep 9, 2014

Thanks to Murphy, no BS or out-of-whack lease numbers. Just straight forward honest negotiation and a pleasure to do business with. We actually had the deal worked out before I got to the dealership. He had the car ready and waiting, I signed the paperwork and my wife and I drove off in her new Buick Enclave. The deal was exceptional and bettered other dealers substantially. I have leased several vehicles from Liberty and recommend them highly.

Claudia Schmitz

Sep 7, 2014

I brought a Buick Enclave 2015. The service from everyone was great. They customized my vehicle to what I wanted and they answered all my questions. I was shown everything on the vehicle and it was clearly explained. Thank you Simon, Bennie and Jason. They all made it a great buy.

reeves34

Aug 22, 2014

Autumn and Simon helped us through a difficult situation. We appreciated their kindness and understanding. We will recommend Liberty Buick to our family and friends. Thank you so much!

sarahkeefe92

Aug 21, 2014

Murphey was great, he was not overly pushy and really supportive. He made the experience very easy and did not try and over charge us at all for our vehicle. We researched so many cars and looked at many different cars/dealerships, Murphey really offered us the best deal out of any other dealership we looked at. He got us in and out as quickly as possible adding great humor and conversation to our experience. He answered to our needs right away and even called to see how the car was running and to see if I got home safe the day after. He actually seems to care about helping his customers to the best of his effort.

Leeoda

Aug 19, 2014

This is my 3rd new buick with Brad TeBrake and Liberty buick. I love the service and all the staff for making it such and pleasurable expierence !!

Hawk1949

Aug 18, 2014

I really am enjoying my new Buick Encore! Josh and Liberty were exceptional to work with. I will recommend this dealership to anyone looking for a new vehicle. Thank you, all.

ballen23

Aug 15, 2014

I am thrilled with my 2014 Buick Encore! Joshua Sgro made the buying experience so easy. He was friendly, knowledgeable, and extremely efficient. I will recommend Joshua Sgro and Liberty Buick to evetyone I know!

Psjsoccer15

Aug 12, 2014

Murphy was great to work with we ended up with the perfect family car! I would recommend him for sales! It made it very easy buying our car because he was such a friendly person!

Jpreas

Aug 1, 2014

Best experience I had at a dealership. Thanks Mike Murphy you are a life safe saver!!! Thank you for being patient and working with us.

TAMiller4077

Aug 1, 2014

In 2 days Mike found a car for my daughter in-law, told us just what we needed and closed the deal. We felt so confident in his knowledge and patience that we knew without a doubt the sale was done before it was done!!Thanks so much to MURPHY!!!

brogann13

Jul 31, 2014

Best service at a dealeship you can possibly get. Mike got me in the car that I wanted. If you want outstanding customer service with a smile and just awesome prices come down and ask for mike. He will make sure you drive away feeling wonderful about your new vehicle!

RonP

Jul 21, 2014

This was our second car we have purchased from this dealer. The experience was even better this time. Great dealer and our sales consultant was very helpful and worked very hard. We will come back when it is time to up-grade.

warrenj01

Jul 7, 2014

the sales person we had was great!(MURPHY). HE IS A GREAT ASSET TO YOUR COMPANY.1) EXPLAINING THE DIFFERENT TYPES OF BUICKS.2) INTERNET US WHILE WE WERE IN N.H..3) HE MET US A FRIEND WHEN WE MET HIM FOR THE FIRST TIME.4) WE EXPLAINED TO HIM THE CAR THAT WE WERE LOOK FOR AND HE SHOWED US A CAR THAT WAS A BETTER DEAL.5) HE HELPED US GET A GREAT DEAL ON THAT CAR AND WE PURCHASED IT.6) HE EXPLAINED A THE EXTRAS ON THE CAR.7) HE CALLED US WHEN WE GOT HOME AND ASKED US HOW WE LIKE IT.8) TWO DAYS LATER WE CALLED HIM TO EXPLAIN AGAIN SOME OF THE EXTRAS.

djlind

Jul 2, 2014

"Michaeal Murphy" was professional, courteous, and very friendly to deal with. It was enjoyable to deal with him.

The Miller's

Jun 30, 2014

My husband and I were looking to get a family vehicle. I had my eyes set on a few different types of midsized SUVs and had been searching and searching, everytime I saw something I liked, I would call and the vehicle would be gone. I went to a tent sale at a dealership and the experience was terrible. I found a Kia Sorento that had all the bells and whistles that I wanted for an amazing price and oddly enough it was at Liberty Buick. I showed my husband, we decided to call and got the Internet Manager Jason Rosen, he told me he still had the vehicle, and my husband headed down there right away, I got a phone call a little later from my husband saying he was starting the purchase process, I headed down there with my 2year old. I checked out the car, fell in love. Jason had us out of there as quick as possible and was just super friendly and professional.Thanks for making our experience great, and selling us a top of the line family SUV. I still cant get over how nice it is and how lucky I am.

uncfan1987

Jun 29, 2014

I was very pleased with the service at Liberty Buick. I made several visits and my final decision was made at Liberty Buick. They offered a great deal for my trade-in and with the incentives in place, I purchased a great vehicle for an excellent price. I do not feel like i was pressured to close the deal either. "Murphy" assisted in every step of the process and even tried to buy my dinner while the deal was being processed.

Satisfied Customer

Jun 27, 2014

Made appointment for oil change and tire rotation at 12:30 pm. We were taken to a near by Cracker Barrel for lunch while the car was being worked on and requested us to give them a call for pick up when we were finished. The work was completed on time and we really appreciate the additional service and thoughtfulness. Made appointment for oil change and tire rotation at 12:30 pm. We were taken to a near by Cracker Barrel for lunch while the car was being worked on and requested us to give them a call for pick up when we were finishe. The work was completed on time and we really appreciate the additional service and thoughtfulness.

C Stevinson

Jun 23, 2014

Was in the market for a SUV and came into contact with Brad TeBrake. He enlightened us on the qualities the enclave had to offer along with his knowledge of the other SUV's. After a week of research and Brad's persistent follow up we purchased the Buick. It was truly the easiest process we ever encountered when buying a car. Thanks to all personnel at Liberty Buick for being such a first class operation. It definitely shows in your work staff how professional your establishment is.

Colleen2014

Jun 23, 2014

Was in the market for an SUV when I came into contact with Brad TeBrake at Liberty Buick. His knowledge for the Enclave was impressive!! His personality was great and actually made car buying fun!! That's hard to admit cause ever other time I've simply dreaded it and is very Stressful!! We found the SUV we wanted with little hassle!! Thanks to Liberty Buick and the staff for a making it an AWESOME experience and will defiantly consider are next vehicle !

Rasmussen4

Jun 23, 2014

My 19 yr old son needed a car. "Murphy" was able to get him into a car he loved with professionalism and integrity. He even came in on his day off to help us out. Thank you "Murphy" and " Liberty Buick" for a great experience.

Migmor

Jun 12, 2014

Like most people I dislike the process and games that are played when buying a vehicle. However Murphy made it simple and hassle free, Liberty Buick was fair and very pleasant to work with.

AndieM99

Jun 9, 2014

My husband and I saw a Toyota Highlander on Craig's List and texted Mike. He responded right away and we went in to look at it. We were pretty much out the door in about an hour with an awesome vehicle! We especially appreciate the time Mike took to walk us through the Bluetooth capability and other items on the car. Mike is very friendly and professional and we never felt pressured. He's not your typical car salesman! We would definitely recommend him to everyone we know! Thanks Mike!

EricaMichelle

May 31, 2014

I came to the dealership thinking I was going to leave without a vehicle and in a bad mood then I met Murphy! All smiles great guy with a great attitude he's awesome! I would definitely recommend Liberty Buick and Murphy!!

Wade85543

May 26, 2014

Lowest pricing found in AZ, good explanations of all facets of the sale. Communications with Michael Murphy through both on-line and on the phone in advance of the sale were excellent.

TVolkman

May 16, 2014

Mike was very friendly and helpful in finding the Buick Lacrosse that I wanted. I felt he relayed my desires and concerns that I expressed.

daveschedler

May 14, 2014

Murphy greeted us with enthusiasm and was very friendly, nice guy to chat with. He was very knowledgeable about the car and its features as well as all the various options. In my own experience car buying has not been very pleasant but Murphy made it easy.

Linda Reinsch

Mar 26, 2014

Liberty Buick was the best experience I've had in buying a car. My salesman Brad Tebrke was wonderful. They gave an eexcellent service department as well. I would recommend this entire company of people to anyone I know. Linda Reinsch

philipCanceli1

Mar 21, 2014

Bought a 2013 Buick Lacrosse from Brad TeBrake at Liberty Buick and absolutely love it!! This is my Second vehicle i've purchased and will continue to do business with them until i'm done buying cars. It's always clean and the personal are very professional! Thanks Brad and what a professional you have in such an experienced salesman.

Cwells300C

Mar 17, 2014

I had been looking for a Chryler 300 for months now and found exactly what I was looking for on Cars.com who referred me to Liberty Buick in Peoria, AZ! The only catch was....this dealership was so far away!!! Evenso, I was determined to purchase this vehicle so I arrived 1 hour after opening (10:00am) and was driving my new vehicle by NOON! Yes, fantastic customer service, quick response on every level and absolutely awesome staff! That was the best car buying experience I have ever had. I highly recommend Liberty Buick to any potential buyer and I surely will be back for my next vehicle purchase! Bill, Alisha, Forrest....I thank you from the bottom of my heart! Carla

Launette

Mar 14, 2014

Looking for a vehicle at Liberty Buick and Liberty GMC was an exceptional experience. The staff is friendly, I received a fair price for my trade and there wasn't a big haggle with price negotiation. George Olachia allowed me to test drive what I was interested in and answered all my questions. He was courteous and spent time with me figuring out all the new controls and features of my SUV. He made sure my car buying experience was a pleasant experience. Tim Johnson in finance didn't offer options he knew did not pertain to me, I was done in a short time. The process overall was great. I wouldn't mind telling anyone to shop with Liberty, they are A+.

MIKE85033

Mar 9, 2014

Be very, very careful when you buy here and finance here. I have pretty bad credit and knew it, but they said not to worry they could get me financed. I filled out the app and they said I was approved with the down payment I agreed on and the monthly payments I agreed on. I told them I did not want to take delivery until they new I had been approved. They told me I was approved so I took delivery. A few weeks later they contacted me and told me I was not approved but they could get me approved with a larger down and a larger monthly payment. They wound up taking the car back and keeping my down payment. TAKE MY ADVICE DO NOT GIVE THEM THE DOWNPAYMENT OR TAKE THEIR CAR UNTIL YOU HAVE THE FINAL APROVAL!! THEY LIED TO ME, AND WILL PROBABLY LIE TO YOU!!

JR

Mar 8, 2014

Here is your story: Our Enclave was having instances of hesitation upon acceleration. When I spoke to Jim in the service dept. on Saturday at 8:00 I was advised that the schedule was full, but I could bring it in and they would try to fit me in. He couldn't promise anything but he would try. The vehicle was dropped off at 9:30 At 1:00 we got a call that there was indeed a factory recall for this issue. However they would not be able to complete the work until Monday. We were told that we would be provided with a loaner vehicle until the repairs on our Enclave could be completed. Upon arrival we went to remove a car seat from our vehicle. Master service technician # 207 Keith was with our vehicle and stated that it was ready. Keith explained exactly what he had done to correct the problem. He had taken our Enclave for a test drive and it was ready. It is the Outstanding level of Customer Service from the Liberty Buick Service staff and technicians that keep us coming back. I have and will continue to recommend Liberty Buick at every opportunity. Thank You for all you do. Sincerely Jerry Root

GFifeAZ

Mar 7, 2014

Terrific Buick Dealer - Liberty Buick, and Sales - Michael Martino, and Finance - Joon Shin, and Follow up - Dana E. Moore [President].I am totally satisfied with the process and my 2013 Buick Encore !!!I would not hesitate to advise friends/coworkers of the terrific experience that I enjoyed at/from Liberty Buick.

Cynthia

Mar 6, 2014

Liberty Buick is the most professional dealership I have ever purchased a vehicle from and will highly recommend them and my salesperson. Brian Neuner was knowledgeable, thorough and low pressure. A skill lost in today's world of high pressure and lack of customer service. I rate him as excellent and will not deal with anyone else in the future. He will be recommended to all of my family, friends and anyone else that is interested in purchasing a new vehicle. The Buick LaCrosse exceeded my expectation in luxury. I would put this vehicle's standards up against any of the luxury vehicle on the road today. Smooth ride, no road noise and comfortable seating, great sound system, easy to see images and use of controls. I love it!!!!

BobSchect

Mar 3, 2014

I want to compliment Mike, Drew and Jim on the excellent purchase experience(lease) of my 2014 Buick Lacrosse.I am extremely happy with Liberty Buick, and would recommend them to anyone considering a Buick. Even if not considering a Buick you should visit the dealership to see what a great value Buick is offering.Bob S

Jgrasso

Mar 2, 2014

We purchased an Enclave.thats our 4th Enclave.the staff at Liberty Buick is wonderful and very helpful,they got us the Enclave with the bench seats that we wanted.we are very happy with the staff and the service we received. Thank you

Jocko100

Feb 24, 2014

Although we did not purchase an auto at this time, Michael's straightforward approach and polite, helpful manner made a very favorable and lasting impression. We wii definitely return to Liberty Buick when we are ready to purchase a new car in the near future.John Fiscus

FrankUpright

Feb 23, 2014

Make was great to work with, as were all the people that helped in the sale of my Buick Regal, finance department worked with me and they listened to our requests.I would have to say that, Liberty Buick has put together a great team.This is my dealership from now on. Frank Upright

drausch49

Feb 19, 2014

We purchased a used LaCrosse from this dealership and Michael Martino the internet manager. Not only did we did a smoking deal on it (the previous owner was from Sun City West), but the vehicle was in extremely good shape and low miles. Michael was fantastic and put the car on hold for us to get off work; explained everything and every gadget and option; make sure that there was a manual in it; washed the car and cleaned out the insides; filled it up with gas; and then proceeded to rush through the paperwork which made this the most enjoyable time that we have ever had at a dealership. (pretty surprising huh?) We were out of there in around two hours after we had spent the first hour driving it around and asking questions. No pressure, and this was the easiest and lowest stress in all of the cars we have purchased over 40+ years. I would go back to Liberty Buick again and to Michael in a heart beat. We have owned Fords, Chevys, Toyotas, Hyundais, Nissans, etc. but this is our very first Buick. What a great car; it looks and rides great; has more options on it than we'll probably ever use but they're there if we choose to use them; great gas mileage and so on. My wife is pretty picky in choosing her cars and always sets a high bar for her expectations. This has exceeded them. By the way, this hasn't been written by a car salesman which I typically always wonder when I read other reviews. I'll get nothing from writing this review but am just giving our viewpoint in how our purchase went. We were shocked to say the least. Good luck in your car buying experience. We now have a dealership to go to in our future whenever we need to buy again.

SFC D Skidmore Retired

Feb 15, 2014

2013 Encore - I procured my financing. I used the internet to research and asked the Buick dealerships to send their best offer. Joshua Sgro, Liberty Buick's Internet Sales Manager negotiated and resolved all my issues. I could not be happier.

Drb013

Feb 13, 2014

From the first I walked in the door the sales people were attentive but very friendly and courteous. From the beginning to the purchase of my vehicle the whole experience was relaxed and laid back. My sales person was Brad Tebrake, and from the start I told Brad I was just looking and when I was ready I would tell him, no pressure or hassle. I am glad to say that with Brad that is exactly what I received, a hassle, pressure free car shopping experience. Brad was never pushy... no annoying phone calls, just a very enjoyable experience. Brad also was very grateful and could not thank us enough for our business.

swbey1

Jan 22, 2014

Mike was very pleasant to work with and very helpful. He worked with me to find the vehicle I wanted. After quoting me a price there apparently were some $$ differences the next day. But he went out of his way to get mgmnt. to honor their previous quote. Thanks Mike for a pleasant buying experience.Stan Beyer

Skeptic

Jan 14, 2014

I had been searching for a car for quite some time when I found a 2012 Mustang that met most of my requirements. The dealership was located on the opposite end of town, so I wanted the visit to be worth my time and effort - and it was. Great customer service, good overall buying experience. Lots of ways they go above & beyond.

David

Jan 3, 2014

It was just an oil change this time but everyone treated me special and made me feel welcome and comfortable and the service was done quickly and efficiently.

Gail

Jan 2, 2014

Very happy with service. Service dept was very professional. Jim kept me informed and let me know the minute I could recover my car. Didn't have to get a rental one was provided. I LOVED the service.

Richard

Jan 2, 2014

I have found the service that I've had on my Buick to be completed quickly and competently. My service rep, Ken Scott, was cordial and knowledgeable and willing to take time answering my questions. I am a snowbird who always tries to time my service for arrival and just before departure.

Laura

Dec 31, 2013

Drew & Greg were fantastic, never felt rushed. They both did everything they could do to make this deal happen, & guess what they made it happen. Drew was a professional on the Internet side, and Greg was a professional on the Store side.... Very Pleased

Phillip

Dec 30, 2013

My only concern is that I noticed a scratch on the drivers side of the car on the top panel near the hood has a new scratch on it that wasn't there before. I can't prove it was done during the oil change, but would remind you to protect the vehicles when you are working on them.

Joann

Dec 28, 2013

With the help of Jim Frith, Liberty Buick has been servicing my Buick for several years for small and very large repairs and service. Professional work and caring customer service is the norm. The only place I will ever take my car.

George

Dec 27, 2013

I've had numerous Buicks over the years and got great service from them all. I do believe part of my success story is do the excellent service I receive at Buick garages both here in AZ and in WA. As usual I had great service in my 46K mile checkup and the special oil change and related maintenance checks I received on Monday, December 23,2013.

Donald

Dec 21, 2013

Ryan was great and extremely professional. All in all it was a wonderful experience, and I appreciate your excellence in customer service. Ryan came to our house twice to help us set up our garage door opener to communicate with our new Enclave. I brought my vehicle in yesterday for new running boards to be installed, and was given a loaner to run my errands for the day. That's a first for any dealership I have ever been to. We love our new Enclave!!

Lorraine

Dec 21, 2013

I was treated very politely, shuttle took me home and picked me up when my car was finished being serviced. John explained the problem and how it was fixed. I'm verysatisfied.

Austin

Dec 17, 2013

My car was there for a long time because they had to R/R the engine to fix an oil leak.The cost of this was paid by the insurance I took out when I bought the car. They also inspected the car for other problems and found that the RFwheel brg was loose. So they changed the hub assbly which was also covered by the insurance. So they did a good job. I took out when I bought the car. They also inspected the car for other problems and replaced the RF

Carolyn

Dec 17, 2013

I have only had wonderful and positive experiences from Liberty Buick. Your sales team and service department is top-notch! They continually go out of their way to make you feel relaxed, whether I am going in to buy a car or to have my oil changed, I feel right at home.

Judith

Dec 14, 2013

Love the Liberty service Dept and especially, my service rep, Jim Frith !! I always know my vehicle is well taken care of and I have no worries when I leave.

Dannie

Dec 11, 2013

I've been purchasing vehicles for the past 39 years and I must say that this experience was the best in all of those years. Drew and Michael were great.

Karen

Dec 10, 2013

Jim Frith has always done a great job to make our appointments at a convenient time for us and has taken the care to go over the repairs with us and to be sure we understand the work that was done and anything else to be considered.

Marilyn

Dec 10, 2013

I am always treated very well when I go to the Dealership. Since I am disabled I always appreciate how everyone asks if I require any assistance.I am always treated very well when ever I go to the Dealershp. Jim Frith takes care of my wheelchair and I am always asked if I need assistance. Very pleasant visit!

Charlene

Dec 9, 2013

My experience with my recent required servicing of my lacrosse was delightful. I was met by Jim Frith was on time and he handled my items that needed my attention. The end step was handled with the service that Buick gives its customers.

DOugalas

Dec 9, 2013

Excellent customer service by Mike over the course of several weeks and his follow up and promise of delivery was met on time and I thank him.

Thomas

Dec 7, 2013

Jim has always taken care of my Buick with the utmost careand efficiently. Completely satisfied with Jim and the serviceLiberty Buick provides to there customers.

Shirley

Dec 5, 2013

Showroom is always pristine. Purchasing/leasing a vehicle is handled quickly and efficiently. Brad always goes the extra mile to accommodate our needs. We have purchased 4 vehicles from Liberty, so that should speak for itself.

bob larson

Dec 4, 2013

Came into Liberty Buick to to look for a nice pre owned SUV and came in contact with Brad TeBrake. He was curtious and very patient with what we had told him. He knew the inventory like the back of his hand and pulled up this Beautiful Buick Enlcave with only 5 thousand miles on it. We love the proffesionalism he provided and the knowledge was impecable!! Thanks Liberty Buick for treating us so well and will contiue to buy from such a stand up company

Chester

Dec 4, 2013

I was contacted by Brian Fitzpatrick of Liberty Buick who said that there was a need for lucerne's by Liberty Buick and that I could make a good trade if I was interested. I was thinking of down sizing,because of being alone,so I contacted him and set up an appointment. Brian was very professional,well informed and treated me exceptionally well. I would recommend him to my friends or anyone who asked about Liberty Buick.

Christi

Dec 3, 2013

I loved my salesman, Michael Martino, so much. I felt completely taken care of. I would go back to him in the future. He is how they all should be.

BobLarson

Dec 3, 2013

Came into Liberty Buick to to look for a nice pre owned SUV and came in contact with Brad TeBrake. He was curtious and very patient with what we had told him. He knew the inventory like the back of his hand and pulled up this Beautiful Buick Enlcave with only 5 thousand miles on it. We love the proffesionalism he provided and the knowledge was impecable!! Thanks Liberty Buick for treating us so well and will contiue to buy from such a stand up company

bobmcgrath

Dec 3, 2013

Bought me new Verano from Liberty buick and Brad TEBrake was my salesprofesional. He had a lot of knowledge and provided us with excellent service. This is our second Buick we have purchased from liberty. thank you.

Harold

Nov 29, 2013

Service advisor very pleasant and friendly. Always kept us informed of status of repair. Lounge very comfortable with snacks and drinks. Did not mind at all waiting for the three hours rather than getting a ride home and returning later. Love Liberty Buick.

Carmen

Nov 23, 2013

Our salesman, Jason Morrison, was excellent in giving us the details as to what our Enclave had before and after we bought it. I visited the showroom several times and he was not present, but the other agents were very helpful in answering any questions I had. Jason was indeed a professional. He was very patient with me and very knowledgable of the car's equipment.He took all the time he needed to make sure we understood how the equipment worked. If I did not understand anything, he would start over again and patiently show me. I wouldn't hesitate in coming back knowing Jason will be available to answer any questions I have. Outstanding service by Jason. My experience overall with Liberty Buick was fantastic mainly due to Jason Morrison. The entire staff I came into contact with at Liberty Buick was indeed very helpful and courteous. Jason went out of his way to make sure he scoured the lot for the exact Enclave I wanted with all the features I required. He is the best!

William

Nov 23, 2013

Excellent service. Jim Frith is a asset to your company. This is from someone who is a retired service consultant with 28 years dealership experience. He keeps his customers well informed with a positive attitude and a smile.Thanks

concotah

Nov 22, 2013

My experience at Liberty Buick was the best I ever had at a dealership. Jason Morrison, my salesman, was pretty much responsible for that. However, the staff I came into contact with from Liberty Buick also made sure I was well taken care of any time I needed assistance. Jason made my car purchase experience a pleasant one. He took me throughout the lot looking for the exact Enclave I wanted; one with leather bucket seats, navigation, moonroof, OnStar, satellite radio, and a plethora of features yet to be discovered. Jason was a pleasure to deal with. He made sure I understood all the features of the car I purchased, made sure I had a great deal offered to me, explained the warranties and all the extras the dealership had to offer. I just can't believe buying a car from a dealer would have been this great. I dreaded the thought of buying a new car, and just went from one side of Bell Road to the other where I found Liberty Buick and the Enclave. But thanks to Jason, I was pleasantly surprised as to how easy it was negotiating with management and getting the best deal for me. Jason is a true professional, knowledgeable, kind, patient and willing to go above and beyond his requirements to get his customer satisfied. I know I am. I will definitely recommend Liberty Buick and Jason Morrison to my friends and family. C. Eriksen

sundevildillon

Nov 19, 2013

Michael was the best salesperson I've ever worked with when buying a car. My wife and I liked his no pressure, customer first style.We did most of the negotiation over email and when we went to sign the paperwork we are in and out very quickly, just as he promised.We actually drove 58 miles to get the car and it was worth it.

gloriaelizabeth

Nov 18, 2013

Michael Martino of Liberty Buick did an excellent job. He was professional and thorough and put us at ease in making this important purchase. We were impressed with Liberty Buick and would go back again.

Arnold L

Nov 14, 2013

October 29, 2013 my wife and I decided to continue our new car search. We had visited Toyota with the idea of purchasing another Toyota Avalon as we were quite happy with our 2003 with 55,000 miles, but it was beginning to show its age on the interior. The car was running very well and we had changed our minds several times about trading it, but on this day we were going to visit other dealerships. We were flexible about whether to look at 2013, which dealers were offering at 0% financing or a 2014. We knew we wanted a champagne exterior and champagne interior as well. This pre-requisite limited our finding in the 2013 model. We were not completely thrilled with the appearance of the 2013 or 2014 Avalon Toyotas as they had introduced a combination of champagne, white, and black for the interior or plain black. We decided we better continue our search as we were not pleased with the appearance of these colors. Since we once owned a Honda Accord, we stopped at this dealership. My wife drove a new model, but was not happy with the smaller interior feeling of the car. We had once owned a Buick LaSabre so it was a comfortable decision for us to stop at Liberty Buick to look at their models. I had done some research on the Buick LaCrosse and that seemed a good fit for our needs. A 2014 champagne LaCrosse was driven to the front of the dealership for us to examine. It was spattered with raindrop dust and was not clean as a whistle, but it was the color we were looking for. The interior dash was chocolate and the leather interior was a beautiful champagne or as I tell my friends, a Starbucks Mocha Frappachino color! My wife did a test drive, I in the back, and Sales Consultant, Brad TeBrake in the passenger seat. Peggy was most comfortable with the car. Brad demonstrated the computer dash with all the amenities. The reputation of Liberty Buick was uppermost in our minds as one of the best dealerships, if not the best! We knew we were in good hands with this reputation. Brad was a competent sales consultant. No pressure to buy was put forth. A fair price for our Avalon was offered. We still had Lexus in the back of our minds and told Brad we wanted to look at their models before we made a final decision. Liberty was comfortable with allowing us that opportunity. We drove to the Lexus lot, looked at a couple of cars and realized rather quickly that the Liberty Buick LaCross and sales consultant Brad TeBrake was where we needed to finalize our new car purchase. We drove back to the Liberty Buick dealership within a few minutes, approached Brad with our final commitment, and completed the paper work for purchaseright on the spot. We didnt have our checkbook nor the title to the Avalon. The financial consultant suggested we finance the purchase at least for a few months since the percent was lower than the interest we are currently enjoying on our savings. Brad introduced us to Jim Frith who would be our Service Consultant. Mike Moline scheduled our pin striping. Jim installed our sun shade and Brad helped us one more time with the computer dash as my wife wanted to enter her telephone contacts into the system. Liberty Buick couldnt have been more congenial and helpful. Their attention to detail and quality service is priceless. I might add that when the purchase was final and the car brought to us to drive home, the car had been washed outside and inside windows and vacuumed and was clean as a whistle! Now it was finally my turn to drive the new car. What fun just to adjust the seat and mirrors, even if I had to compromise to be the Number 2 setting!

Varniepeg

Nov 14, 2013

October 29, 2013 my wife and I decided to continue our new car search. We had visited Toyota with the idea of purchasing another Toyota Avalon as we were quite happy with our 2003 with 55,000 miles, but it was beginning to show its age on the interior. The car was running very well and we had changed our minds several times about trading it, but on this day we were going to visit other dealerships. We were flexible about whether to look at 2013, which dealers were offering at 0% financing or a 2014. We knew we wanted a champagne exterior and champagne interior as well. This pre-requisite limited our finding in the 2013 model.We were not completely thrilled with the appearance of the 2013 or 2014 Avalon Toyotas as they had introduced a combination of champagne, white, and black for the interior or plain black. We decided we better continue our search as we were not pleased with the appearance of these colors.Since we once owned a Honda Accord, we stopped at this dealership. My wife drove a new model, but was not happy with the smaller interior feeling of the car.We had once owned a Buick LaSabre so it was a comfortable decision for us to stop at Liberty Buick to look at their models. I had done some research on the Buick LaCrosse and that seemed a good fit for our needs. A 2014 champagne LaCrosse was driven to the front of the dealership for us to examine. It was spattered with raindrop dust and was not clean as a whistle, but it was the color we were looking for. The interior dash was chocolate and the leather interior was a beautiful champagne or as I tell my friends, a Starbucks Mocha Frappachino color!My wife did a test drive, I in the back, and Sales Consultant, Brad TeBrake in the passenger seat. Peggy was most comfortable with the car. Brad demonstrated the computer dash with all the amenities. The reputation of Liberty Buick was uppermost in our minds as one of the best dealerships, if not the best! We knew we were in good hands with this reputation. Brad was a competent sales consultant. No pressure to buy was put forth. A fair price for our Avalon was offered. We still had Lexus in the back of our minds and told Brad we wanted to look at their models before we made a final decision. Liberty was comfortable with allowing us that opportunity. We drove to the Lexus lot, looked at a couple of cars and realized rather quickly that the Liberty Buick LaCross and sales consultant Brad TeBrake was where we needed to finalize our new car purchase.We drove back to the Liberty Buick dealership within a few minutes, approached Brad with our final commitment, and completed the paper work for purchaseright on the spot. We didnt have our checkbook nor the title to the Avalon. The financial consultant suggested we finance the purchase at least for a few months since the percent was lower than the interest we are currently enjoying on our savings. Brad introduced us to Jim Frith who would be our Service Consultant. Mike Moline scheduled our pin striping. Jim installed our sun shade and Brad helped us one more time with the computer dash as my wife wanted to enter her telephone contacts into the system.Liberty Buick couldnt have been more congenial and helpful. Their attention to detail and quality service is priceless.I might add that when the purchase was final and the car brought to us to drive home, the car had been washed outside and inside windows and vacuumed and was clean as a whistle!Now it was finally my turn to drive the new car. What fun just to adjust the seat and mirrors, even if I had to compromise to be the Number 2 setting!

ivan81

Nov 13, 2013

We bought a Buick Enclave from Brad TeBrake and was very pleased with the service we had recieved! The process was exceptionly smooth with little hastle. We will refer our friends and family to LIberty Buick!

ivan81

Nov 12, 2013

We bought a Buick Enclave from Brad TeBrake and was very pleased with the service we had recieved! The process was exceptionly smooth with little hastle. We will refer our friends and family to LIberty Buick!

KenRyner

Oct 29, 2013

Michael Marino was very conscientious and courteous. He also was very helpful in us attaining the exact vehicle we had chosen from the selection on the website, and even helped transfer our personal items from our trade-in. Tim Johnson in Finance was also very helpful in explaining the different products available for maintenance and warranties. All in all, it was a very nice buying experience.

Normadick

Oct 26, 2013

This our second enclave we have purchased through brad tiebreaker and liberty Buick The service is excellent and brad is a very trustworthy salesman. Numbers up front no hassle and we always get the car we want. I will continue to purchase through liberty as long as brad is there thank you very such an honest dealership!!

ellen1945

Oct 25, 2013

Bought a 2004 buick rendezvous from liberty to which was the easiest deal i've ever made. Brad TeBrake my sales person gave me a price to which was fair and I called him back 2 days later and purchased the Buick. It only took 30 mins and the paperwork was done and car was bright and shinny. Thanks agian Brad for all your help in making my purchase easy and no stress.

Ellen1945

Oct 25, 2013

Bought a 2004 Buick rendezvous from liberty to which was the easiest deal I've ever made. Brad TeBrake my sales person gave me a price to which was fair and I called him back 2 days later and purchased the Buick. It only took 30 mins and the paperwork was done and car was bright and shinny. Thanks again Brad for all your help in making my purchase easy and no stress.

Szeredy

Oct 22, 2013

Was in the market for a new or preowned buick. I came in contact with Brad TeBrake last Spring and needless to say he followed up with me for over 10 months. Every month he would call and tell us about the Buicks he had taken in. I loved the fact that he stayed in talks which gave my wife and I more knowledge every time we spoke with Brad. We bought a beautiful 13 Lacrosse with 3,000 miles on it! We love Love the car and the service we recieved from BRAD and Liberty Buick.

szeredy

Oct 22, 2013

Was in the market for a new or preowned buick. I came in contact with Brad TeBrake last Spring and needless to say he followed up with me for over 10 months. Every month he would call and tell us about the Buicks he had taken in. I loved the fact that he stayed in talks which gave my wife and I more knowledge every time we spoke with Brad. We bought a beautiful 13 Lacrosse with 3,000 miles on it! We love Love the car and the service we recieved from BRAD and Liberty Buick.

coyote1942

Oct 19, 2013

Great Job Liberty Buick!! I shopped over 7 dealerships and Liberty was the one that earned my business. I spoke with Brad and 2 days later I drove over 60 miles to see what they were about. From the moment I met him I was impressed. He was very enthusiastic and made the sale fun with zero pressure. I was treated very well and felt in control for the first time in my car buying experience. I will send many people Brad's way and what a professional Liberty has in Brad. Thanks for such the Awesome service!!

rosey1935

Oct 19, 2013

I was in the market for a vehicle and met Brad TeBrake. My first impression of Liberty was impressive with how many cars they had on the lot. Second how friendly Brad and the managers were. They truly made you feel special about your purchase and what it meant to them to have you as a customer. Thanks for making your dealership my choice for buying and servicing my vehicles!!

arizonarock

Oct 16, 2013

I was referred to Brad TeBrake by a friend of mine. I contacted him about buying my next vehicle and made an appointment with him. He was able to make the appointment around my busy schedule. We sat down and discussed what kind of car I was interested in and my budget. Brad was very knowledgable about the information that I needed to buy a car. In just a couple of hours we were able to agree on exactly the car that fit my needs! I left the dealership feeling great about my purchase. I was also very impressed with the entire dealership! I will definately return and refer others to buy a car from Brad TeBrake!

Rock 1144

Oct 16, 2013

I was in the market for a used vehicle, and I called and spoke with Brad TeBrake. He was very knowledgeable about my needs in purchasing a car. I made an appointment the next day and was very impressed with not only Brad, but also the dealership. It was a very relI would definately return to this dealership with Brad TeBrake as my salesperson and would refer any of my friends and family.axed atmosphere, and I was very satisfied with doing business this way. I was able to obtain the vehicle that I wanted in my price range without a lot of hassle.

unionbell

Oct 16, 2013

We wanted to let everyone know what a wonderful experience we had dealing with Liberty Buick and our salesman Brad TeBrake. We stopped in at the dealership to look at buying a car but we weren't sure exactly what we wanted. When we walked in we were met by Brad. He was sharply dressed and introduced himself to us and lead us into his office to chat about our needs and wants. He asked us what type of car we needed and what our budget was going to be. He pulled up some cars for us to look at-we then went out to the lot and chose a couple to test drive. He was very knowledgable regarding the cars available. We then chose one to discuss the price. We went back inside and discussed all of the details with the financing. When we were finished we were very happy with the whole experience! We will definately be back the next time we need a car and will refer to friends and family!! Thank you Brad TeBrake!!

Bill Burke40

Oct 15, 2013

Bought a CTS from Liberty Buick and let me tell you how impressed I was with the sale. Brad TeBrake my salesperson was no pressure and had a lot of knowledge on the vehicle. I really enjoyed doing business with Liberty Buick and will refer friends and family.

Burke40

Oct 15, 2013

Bought a CTS from Liberty Buick and let me tell you how impressed I was with the sale. Brad TeBrake my salesperson was no pressure and had a lot of knowledge on the vehicle. I really enjoyed doing business with Liberty Buick and will refer friends and family.

billburke40

Oct 15, 2013

Bought a CTS from Liberty Buick and let me tell you how impressed I was with the sale. Brad TeBrake my salesperson was no pressure and had a lot of knowledge on the vehicle. I really enjoyed doing business with Liberty Buick and will refer friends and family.

sully27

Oct 10, 2013

Visited the dealership several years ago and I would like to say what a classy organization it is. Brad TeBrake was the salesman that helped me and was very helpful and more of a great guy just to have a conversation with than say trying to sell me a car. From that point on a felt comfortable and he stayed persistent and Liberty earned my business. They have all followed up from the customer relations person to sales and the service department. You can surely see they all work as a team to make you the primary focus and that all your needs are met with your purchase. Thank you for being the best dealership Ive ever bought from!!!

sully27

Oct 10, 2013

Visited the dealership several years ago and I would like to say what a classy organization it is. Brad TeBrake was the salesman that helped me and was very helpful and more of a great guy just to have a conversation with than say trying to sell me a car. From that point on a felt comfortable and he stayed persistent and Liberty earned my business. They have all followed up from the customer relations person to sales and the service department. You can surely see they all work as a team to make you the primary focus and that all your needs are met with your purchase. Thank you for being the best dealership Ive ever bought from!!!

chandler27

Oct 6, 2013

Bought a DTS form Liberty and was very pleased with the service and the dealership was beautiful!! Brad TeBrake my sales person was terrific too. Thank you Liberty Buick for making my experience.

chandler27

Oct 5, 2013

This is my first car from Liberty Buick and let me say it was an enjoyable one. Brad TeBrake my salesperson was terrific! Everybody was super friendly and the buying experience was easy! Thank you Liberty Buick and will refer all my friends.

firepanda

Oct 3, 2013

Thank you Michael Martino for a positive experience on the purchase of our used vehicle. We look forward to possibly doing business with you in the future. Gary and Christie Kreft

Bevmugs

Oct 2, 2013

Alisha was great to work with. She did everything to help us and took her time working the deal. Her follow up is great and would work with her again.

CarlMorro

Oct 2, 2013

Kudos to Michael Martino for his honesty and providing us with exceptional buying experience. He understood our needs as well as finding a one owner car to purchase. Having a sales person of his experience is more than an asset to your business and reputation moving forward. Whenever we hear that someone is searching for a vehicle, Michael & Liberty Buick will be referred. Thanks again Michael for your efforts.

ellisbr38

Oct 2, 2013

Working with Alisha was great. For the service department, they didn't reset the oil maintenance warning after they changed the oil during the first service. It still says 'change oil' every time I start the car. Otherwise great.

Encore fan

Sep 13, 2013

I HATE buying cars...period. But if your going to buy or lease a car, Liberty Buick is the only place to go. The people there are so easy to deal with, they don't pressure you and they make the whole process simple and easy. I dealt with Kevin Moore who was fantastic. This is the second vehicle I have bought there with Kevin. I had an Enclave which was a great car, and now have the smaller Encore. It's a fun car to dive but still an easy ride. I highly reccomend buying a new/used Buick or any other used car at Liberty Buick.

Max0424

Sep 13, 2013

I love dealing with the people at Liberty Buick, specifically Kevin Moore. He was so easy to deal with- friendly and knew everything there is to know about Buick's. I like the non pressure atmosphere at the dealership where they treat you like one of the family, not a number. I recommend this place to all my friends a family, even if they are not buying a Buick. There is a great selection of used cars on the lot to purchase and the service is so good that its worth it to go there.

KL

Sep 2, 2013

We recently bought a slightly used 2013 (2100 miles) Buick Encore from Liberty Buick. Our salesman, Hector, was professional, compassionate to our situation, patient, knowledgable and honest to his word. My mom is in the perfect car for her situation. We left feeling like we were well taken care of and Hector was awesome to work with. If I lived local, I would refer any family or friends to Liberty Buick - specifically to Hector. Thank You

JJ

Aug 31, 2013

I had my Lucerne detailed and serviced and the experience was, as usual, second to none. Kent Scott is helpful, informative and courteous. This is the second car I've purchased from Liberty and have been totally satisfied in every phase of our association.

Karen

Aug 28, 2013

We had no intent of buying a truck the night we stopped by Liberty Buick. We wanted to check out the trim on this Ford F150- King Ranch. We ended up leaving that night with the truck. We were very please with the pricing, and the way Josh our salesman helped us through the process. He made it fun enjoyable and not a pain like so many times car buying can turn out to be. We would go back to see Josh when we need another car.

minikaz123

Aug 27, 2013

We had no intent of purchasing a truck that night. We saw the truck on the internet and wanted to compare the trim levels. this truck is a King Ranch. We were still researching the truck. Josh treated us with respect, he was able to understand and communicate our needs back to the sales manager. We found the experience somewhat enjoyable because we like many others don't always enjoy the car buying experience. This time was different and found that Josh was very professional during the night.

THE FENWICK'S

Aug 25, 2013

WE BOUGHT A CAR ONLINE THROUGH THIS CAR DEALER- LIBERTY BUICK-PEORIA AZ. WHAT A GREAT DEAL WE GOT, GREAT SERVICE. EVERYONE HERE LOVES THERE JOB AND THEY DON'T FORGET ABOUT YOU WHEN YOUR OUT THE DOOR, THEY KEEP IN TOUCH AND KEEP MAKING SURE YOUR STILL HAPPY AND SATISFIED. FROM THE SALES PERSONS, FINANCIAL DEPT. RECEPTIONIST, CUSTOMER SERVICE, AND EVEN A LETTER FROM THE PRESIDENT !!! THATS RIGHT.....EVERYONE CARES FOR YOU HERE, EVEN WITH US BEING FROM COLORADO THEY CARED. WE HIGHLY RECOMMEND THIS PLACE WITHOUT A DOUBT........I GIVE MY 100 PERCENT TO THIS COMPANY ....WE KEEP GETTING LETTERS, THANK YOU CARDS, PHONE CALLS......WE BOUGHT A HOUSE AND WERE FORGOTTEN BY OUR REALTOR, BUT THIS PLACE WILL KEEP CHECKING UP ON YOU, NOW YOU TALK ABOUT GREAT CUSTOMER SERVICE,...........THATS RIGHT....THESE PEOPLE FROM THE LIL GUY/GIRL TO THE TOP GUY/GIRL............THEY ARE THE BEST IN OUR BOOK AND I KNOW YOU WILL FEEL THE SAME.........WE ARE JUST SO HAPPY WITH OUR BUY......THANK YOU LIBERTY BUICK IN PEORIA ARIZONA..

ginafofeena

Aug 22, 2013

Gary Steward was great! He knew we were in a hurry and was no nonsense. He came through with everything he promised. I will purchase my next vehicle through him!

barefoottaz

Aug 21, 2013

Michael was very much a professional. Very friendly and knowledgeable . We would gladly buy from Mike again ,and will recommend Liberty and Michael to friends and family.

K. T.

Aug 20, 2013

We had a great experience working with Michael at Liberty Buick in Peoria. He was straight forward and he did everything to ensure that we were not wasting our time waiting around. he make the process super efficient and we were out of there within 30 minutes with our car just as he promised. I recommend anyone looking for straight forward and honest as well as efficient to go with Michael. Our 2013 Lacrosse drives like a dream! It gives all the other luxury brands (BMW, Lexus, Audi) a run for their money!

John M

Aug 15, 2013

Liberty and Jason, our salesperson, were awesome. i would defenatly shop there again. thanks Jason, a pleasure.

JohnMorin

Aug 14, 2013

Jason made the experience very fun and easy. The dealership was great. The process was painless and they had exactly what we wanted...even after we changed our minds seversal times. Very accomidating. I would defenatly deal with Liberty and Jason again.

PauletteM

Aug 13, 2013

Liberty Buick was professional and friendly. Kevin Moore is an outstanding rep for Liberty Buick. He made the purchase of my new Verano easy and convenient. Because I trust Kevin, I will highly recommend Him to all my friends and family. Paulette

Kameron12

Jul 29, 2013

As a disabled Veteran, in the West Valley, servicing my country for 20+ years, I recommend working with Michael Martino. He give me 110% service and quailty of care for a New vehicle. Liberty Buick has a Super Outstanding Sale rep. Michael conducted the sale of the American dream for a COMBAT Veteran. All personnel in the Internet sale department assisted each other, making purchase a Joy. This experience is the Best I received since purchasing a vehicle in the U.S.A., I returned to America in 1995 with a brand new European vehicle, after years of replace this vehicle in 2008- current. Liberty Buick has given me a great pride of Serving this great country. Michael Martino is everything to me in driving a Brand new Buick, as I joined the family of Liberty buick. Veterans of Foreign Wars across the nation will know about Liberty Buick, Michael Martino and the American family of Buick vehicle owner. I had Never purchase a New American maked vehicle, after leaving the Motor City in 1978. The truth is told in the purchasing of a New American Buick from Liberty Buick, Peoria, Az.

Sue

Jul 18, 2013

I love my new Buick Enclave. I was treated very well by all who I came in contact with. From salesman Kevin Moore thru the finance manager. They were courteous, helpful and answered all my questions.

Don Pardubsky

Jul 11, 2013

I am an owner of a 2008 Cadillac that I had serviced by the Cadillac dealer where Bruce Irving was my Service Consultant and was very happy with everything. However, when Bruce joined Liberty Buick, I followed him for service. I continue to be satisfied with Liberty's service and continue to receive excellent service from Bruce as Service Mgr and Jim Frith as my Service Consultant.

Azhusker

Jul 9, 2013

Kevin Moore did an excellent job of showing & explaining the features of the Enclaves. He showed us several different packages and was helpful in finding a color & package we liked. He helped us through the purchase and payment transactions when we traded for our new Enclave. So far we are very happy. AZ Husker

Satisfied buyer

Jul 2, 2013

Our salesman was Kevin Moore. This was the second Buick we purchased from him and Liberty Buick. We traded our 2011 Enclave for a new one, primarily to have the additional safety features. Dealing with Kevin has always been a pleasant experience. Not only is he knowledgable on the Buick product line, but he is attentive to our car needs and does his best to meet them. The deal that we arrived at fully met our needs and expectations. We would definitely recommend Kevin and Liberty Buick to our friends--and we have. Thank you for all of your help Kevin and thank you Liberty Buick for providing great service.

Bobsun

Jun 23, 2013

The outstanding service provided by Liberty Buick continues after almost 10 years. I have a 2004 LeSabre which still looks and performs great thanks to a great car and the caring service Liberty has always provided.

Brent

Jun 21, 2013

had the best car sales experience Ive ever had! Brad TeBrake was outstanding,his knowledge of the vehicles on the lot was impressive.Brad went out of his way to make us feel comfortable about purchasing a new vehicle,he was dressed to impress and had impecable class.Brad really made our car buying enjoyable and simple to understand! We will be refering Brad and Liberty Buick to all of our friends and family!!!

brentrock1

Jun 19, 2013

Brad TeBrake was EXELLENT!!!!! He knew his products wiyh no hassling around. Brad was pleasure,very well dressed,and represented Liberty Buick with integrity and pride.Liberty Buick is very lucky to have him,they have a true definition of a salesman in Brad! I will be recommending Liberty Buick and Brad to everyone!!!!

MargeW

Jun 13, 2013

Greg Steward was the best. He made buying my new Encore a wonderful experience!

margew

Jun 13, 2013

I was completely satisfied with my experience at Liberty Buick and sales person Greg Steward. He was helpful, kind and went out of his way to answer questions and explain each step of my purchase. He gave me a tour of the service area and introduced me to other in the service area who can help when my vehicle service and maintenance needs. Greg Steward made purchasing my new vehicle a truly great experience.

Jimmy

Jun 12, 2013

Great buying experience! My salesperson, Josh, was amazing. Friendly, knowledgeable, and helpful, he explained what was going on, every step of the car buying process. I got a great deal on my 2011 Jeep Wrangler, and am recommending Liberty Buick to everyone I know. Josh and everyone else at Liberty Buick were awesome!

aztowbum

Jun 6, 2013

We have purchased 4 used vehicles from Liberty. The last 3 from Ken Mueke. During our last purchase we were introduced to Autumn. We found Her to be a very gracious young Lady and very appreciative of our business.Only later we found out she's the Boss's daughter. Our salesman Ken told us the crew really love working with Her.Thanks, again to Ken Mueke and Autumn. Liberyt's the only place we'll shop for our next vehicle.

DonAll

Jun 6, 2013

My experience was one of total trust and confidence. I contacted Mr. Steward as a result of finding the vehicle I was interested in on Craigslist and Mr. Steward was always so helpful and courteous. My vehicle has been just what I wanted and everyone whom I had anything to do with at Liberty Buick were great, especially Mr. Steward and I would highly recommend your business to all my friends and relatives. Anita LaRan

Jo Christensen

Jun 4, 2013

I stopped in to ask about a lease on a Buick Verano and walked out a couple of hours later with the keys! I was extremely please will Steffen and all the other personnel I dealt with regarding the lease. I was introduced to a team of ready to please staff and was given a very complete run through of the workings of my new Verano. My sister has dealt with Liberty Buick in the past was completely satisfied, so I thought I'd check it out. My husband and I are new to the Peoria area of AZ. and will be happy to refer anyone we know to Liberty Buick and especially Steffen! Thank you for all you have done and the continued service since I began my lease. Great team work Jo Christensen

Lewana Hinton

Jun 4, 2013

I originally filled out an online interest about the Encore, and Steffen Lancman was the first dealership to respond. Ultimately, I ended up choosing to buy my car here due to the rapid response, friendliness of the personnel, and not being pressured into something that I didn't want. Steffen has been extremely helpful throughout the process, and I really appreciate that.

littlebugs1

Jun 4, 2013

I stopped in to ask about a lease on a Buick Verano and walked out a couple of hours later with the keys! I was extremely please will Steffen and all the other personnel I dealt with regarding the lease.I was introduced to a team of ready to please staff and was given a very complete run through of the workings of my new Verano.My sister has dealt with Liberty Buick in the past was completely satisfied, so I thought I'd check it out. My husband and I are new to the Peoria area of AZ. and will be happy to refer anyone we know to Liberty Buick and especially Steffen!Thank you for all you have done and the continued service since I began my lease.Great team workJo Christensen

Glen

May 28, 2013

Greg Steward was an excellent sales agent and I will use him again

Sharon, Glendale "LaCrosse fan"

May 23, 2013

Once again, another successful purchase, from Steve Pruenca with Liberty Buick. Great service! Over the years, we had always experienced our best buying experience with Steve. I highly recommend Liberty Buick and the Buick LaCrosse, it's an incredible vehicle!!!! I traded our 2010 Buick LaCrosse for a 2013 LaCrosse. I would refer any of my friends wishing to buy a car to purchase from Liberty Buick!

JOHN. G.

May 22, 2013

Copy your feedback below: I'VE JUST RECENTLY PURCHASED MY 3RD BUICK IN AS MANY YEARS I WOULD LIKE TO THANK BRIAN FITZPATRICK FOR ALL HIS HELP IN MY PURCHASE. THE STAFF AT LIBERTY BUICK ARE ALWAYS PROFESSIONAL, COURTEOUS,AND WILLING TO GO THE EXTRA MILE TO MAKE YOU LIKE PART OF THE BUICK FAMILY. I WILL CONTINUE TO PURCHASE MY VEHICLES FROM LIBERTY AND WOULD RECOMMEND TO ALL MY FRIENDS AND FAMILY. THANK YOU LIBERTY BUICK. JOHN GRASSO.

joand

May 21, 2013

I just purchased a used vechile through Liberty Buick. I highly recommond working with Greg Steward. He was very helpful in helping me purchase my Chevy Equinox! If you are looking to purchase a vehicle, I would go see Greg Steward. I just love my Chevy Equinox!!

Joan D

May 20, 2013

I had a great experience at Liberty Buick working with Greg Steward. I highly recommond him if you are looking to purchase a vechile!! I just love my Chevy Equinox!!!

Linda

May 19, 2013

What more can I say, I had a great salesman, Brad Tebrake and he was most understanding of my need for a good used car. Thanks Brad and Liberty Buick Linda R

temple1313

May 16, 2013

Brad has gone out of his way to find me the prefect Buick - all the way to the last car on the lot. Great follow-up service too.

Barbara

May 15, 2013

I went into a neighboring dealership with my husband, he was looking at a used Enclave. I sat in the waiting area of Liberty for the majority of the visit because the waiting area was larger and I am handicapped so it was too difficult to maneuver through the vehicles with the sales person. I was approached by a striking young gentleman who introduced himself as Brad Tebrake. I made it perfectly clear to him that I was not in search of a new car and that my husband was already out on another lot with a sales person. He assured me that he was only assuring my comfort and wanted to offer me a cup of coffee or a water. He quickly gave me a cold bottle of water and a magazine from his own collection. He also escorted me to a more comfortable area with cooler air conditioning and a TV. When my husband was ready to leave (without purchasing the car) I promptly followed. We talked over the new possibility of the used vehicle he was interested in and pondered our options. My husband (Fred) was not entirely excited about buying from that specific salesman nor dealership which he had dealt because the salesman was not as thorough as he would have liked and refused to answer Fred's 100's of questions because "he had other customers to attend to." I told my husband about my encounter with Brad at Liberty and his tone quickly changed. We called in that evening, spoke with Brad and ended up buying a brand new Enclave from Liberty Buick! Best service hands down. Brad was a superb salesman and answered every question Fred and I threw at him-he even wheeled me over to finance and helped my husband with his "high tech" cane. Thank you so much, rad, for caring for two elders like us. You really went above and beyond and we can't thank you enough. Loving our new Enclave, too! Sending friends and family your way!

KrisStutzman

May 15, 2013

I initially visited this dealership by mistake. I was sent there by a partnered dealership to have a repair done on my SUV. Upon arrival, I was greeted with a friendly hello and a cold bottle of water by Brad Tebrake. He was aware that I was only in for a service but that didn't stop him from providing me with the best possible service and the utmost attention. He even went as far to call the other dealership and obtain all the necessary information to have my vehicle properly tended to. It seems the manager at the other dealership fell short when it came to maintaining my SUV, Brad quickly got it resolved and had me in a loaner and out on the road. He kept in contact with me the entire process, although I am well aware he is not in service, but a salesman instead. I have since sent him 2 referrals for vehicle purchases and will be purchasing a used vehicle from him within the next few months as a birthday gift for my sister. A+ in all categories from me!

Linda1946

May 15, 2013

I had a great buying experience with Brad. I bought a used Buick Lacrosse with low mileage. I am very happy with my car and service I recieved. Linda R.

KH1

Apr 28, 2013

We just took delivery of our new Enclave and the experience could not have been better, Kevin Moore, Tom Lamont,Tim Johnson and Simon went the extra mile to put us at ease. This staff is very helpful, friendly,professional and just great to work with.They also have the stock you need to find the car or truck you are looking for. This is the reason Liberty is ranked Number One. If you need an car or truck you should give them a try, we did and will again.

NetsL01

Apr 21, 2013

I've bought 9 cars, but my best experience has just been buying a 2013 Buick Enclave at LIBERTY BUICK, Peoria, AZ. The measure of an EXEMPLARY dealership is when people are faced with unusual circumstances like having a customer with disabilities, like myself. We encountered a few problems, but all were handled with great professional competence. I personally want to thank everyone and wouldn't hesitate to give a 10+ to all involved and definately buy again from LIBERTY BUICK.

Charles

Apr 17, 2013

Kevin Moore is the best. If you need a car, go see him. Justin (sales manager) worked hard to earn my business. Great deal and great service. The Verano is an excellent car. Anyone shopping for a small car should have the Verano on his/her list.

EdwinTower

Apr 17, 2013

My sales professional Kevin Moore and his management team did such an excellent job when we purchased a 2013 Buick Encore in February, we decided to trade our Liberty 2011 Buick Enclave for a 2013 Enclave. Again, we were pleased with all aspects of the transaction.

williambennettj

Apr 16, 2013

We made the purchase of a 2013 Buick Enclave at this dealership. No matter who we talked to, they we always friendly and did not get too pushy. I made three visits before making a decision. They made follow-up calls to ensure that we were totally satisfied with the way we were treated. In the end I felt that they gave me a very fair deal.

Ed T

Apr 12, 2013

My sales professional Kevin Moore and his management team did such an excellent job when we purchased a 2013 Buick Encore in February, we decided to trade our Liberty 2011 Buick Enclave for a 2013 Enclave. Again, we were pleased with all aspects of the transaction.

nvand1993

Apr 12, 2013

Grandma and I were trying to find just the right car for my daughter, and we looked all over the state for a Verano with all the bells and whistles. Well Liberty Buick had the best choices and the perfect car for my daughter, then they worked to make sure the price was right and we were happy. Thanks Kevin! You did a great job! We will always buy from you!

Jrfan

Apr 10, 2013

This was the quickest most pleasant buying experience we have had in a long time. Kevin was knowledgeable and we went right to the car we were looking for.

Jrfan

Apr 8, 2013

I love my new Encore! We met Kevin Moore when we arrived. Went right to the Encore vehicles and got our test drive very quickly. This was one of the most pleasant and quick vehicle purchases we have ever had.

DonConk

Apr 7, 2013

I have bought 2 cars from Liberty and their sales and service are great and I will continue to business there for a long time.

Gloria

Apr 7, 2013

Love the car the selection was fantastic and my salesman Brad TeBrake was really nice and helpfull. I will recommend Liberty buick to everyone!!

truindianfan

Apr 6, 2013

I have purchased 2 Buicks from Liberty and I love their whole outfit.They go way beyond the normal to make us happy with an easy buying process and no high pressure sales tactics. I will continue to do all auto business and service here.

Hawk One

Apr 5, 2013

I just recently purchased my Enclave from Liberty Buick and what a pleasure it was! My salesperson Brad TeBrake was as good as they come. Professional and patient while listening to my needs and wants with no extreme pressue. My husband and I were impressed with selection as well. It seemed as if they had every color to choose from. Moving forward I will alwsays give Liberty a shot at our business when in the market for a vehicle! Thank you Brad and Libety for such an Awesome expierence!!!!

Jali5

Mar 31, 2013

Was in for a routine service. Jim, the service advisor was very polite, friendly, helpful, and professional. Completely met my expectation which is one of the reasons I choose to bring my car to Liberty Buick for servicing. The vehicle was completed well within the time frame Jim indicated when I dropped it off. A very good experience.

Pam R

Mar 30, 2013

Our salesman at Liberty Buick was Brad TeBrake, and he is a fine salesman. We told him exactly what we wanted and he delivered! We have referred him to many of our friends and he has helped them purchase a vehicle as well.

Dick W

Mar 27, 2013

To say that I had a great experience with Liberty Buick in Peoria, AZ would be understatement. Working with all the folks at Liberty, especially Greg Steward and Bryan M, was a real pleasure. There was a small snafu in the original deal, but once it was discovered, the Liberty Team went out of their way to make it right. I couldnt be happier with my new Enclave. Greg went over all of the features of my new car with me and helped me get things setup for travel. The trip back to Colorado (where I live full-time) was one of the smoothest, most comfortable rides Ive had in recent memory. The car is a gem, and the people at Liberty worked hard to make the sale happen. I will definitely visit Liberty the next time Im in the market for a vehicle.

GJM, Woodworker

Mar 25, 2013

We recently purchased a Buick Encore. Two years ago we purchased a Buick Regal Ti. We could not be more pleased with the Regal and the Encore seems to be everything that it was supposed to be. While we did sacrifice a little room trading in our Ford Edge compared to the Encore, the ride is much more quiet, the fuel economy far surpasses the Edge and just seems to be an overall better vehicle. Our salesman, Brad Tebrake, also sold us the Regal. It was a pleasant experience not having salesmen swoop down on us when we went to look at the Encore. We were actually able to walk around the lot for a few minutes before anyone even approached us. Then, they only asked if we needed help and have we been working with another salesman? I appreciated that freedom. As far as repairs and service, our Service representative, Jim Firth, was very good to work with. I did have to return my Regal for a repair of the Air Conditioning HI / Lo Pressure switch. It was repaired, the vehicle was washed and I received a call that it was ready in a very timely manner. I had previously dealt with a local Ford dealer exclusively since 1986. Purchased or Leased several vehicles from them, but they became very difficult to deal with. Liberty Buick is now my dealer of choice. Give them a chance, talk to Brad Tebrake and I believe you will be pleasantly surprised.

TracyWetzler

Mar 10, 2013

To say that I had a great experience with Liberty Buick in Peoria, AZ would be understatement. Working with all the folks at Liberty, especially Greg Steward and Bryan M, was a real pleasure. There was a small snafu in the original deal, but once it was discovered, the Liberty Team went out of their way to make it right. I couldnt be happier with my new Enclave. Greg went over all of the features of my new car with me and helped me get things setup for travel. The trip back to Colorado (where I live full-time) was one of the smoothest, most comfortable rides Ive had in recent memory. The car is a gem, and the people at Liberty worked hard to make the sale happen. I will definitely visit Liberty the next time Im in the market for a vehicle.

Ervin H. Maurer

Mar 6, 2013

My service advisor Jim Firth is the best. Please don't lose HIM. Your mechanics are top notch also. My sons think I lost it for putting 2 grand worth of repairs in a 2000 Buick Regal with 60,000 miles but I'm in love with the car. Power to spare and 21 city 29-30 on trips. My 1st 2 buicks were lemons but this one is a keeper. Thanks Jim for your honesty. Erv & Dort Maurer

Evelyn

Mar 6, 2013

As always, your service is good....Mike was extremely busy on the phone when we showed up for our scheduled oil change appointment-----but he took time to help us with two other problems (bad smell with the AC and also to straighten a seat belt) when we returned to get the car! Those problems are solved. :o)

harrison2445

Feb 22, 2013

Charles was very friendly right from the start, he made my husband and I very confortable and was ready to show us what we wanted in a car right away.He treated us with the upmost respect all the way thru this gruleing process, and so we would go back to him again if we needed to. Thank you forhaving your top salesman in my books take good care of us. Donna Smith

Dr. Stepanich

Feb 15, 2013

It was time for my regular check up (oil change, tire rotation, etc,) but I also had a problem with a turn signal. Mike Liddecott at Liberty Buick saw to it that all was fixed, working properly, and the car was even clean when it came out!

zoetwin

Jan 28, 2013

After having our vehicle totaled, we were forced to begin our car search. After a few strikeouts at other dealerships, we found ourselves at Liberty Buick. Our sales representative, Ryan Shippy, was outstanding. He made the process stress free and pressure free; for these reasons we knew we would purchase a vehicle from him. Not only was Ryan great, but Tim Johnson the Finance Director was equally as pleasant. I would buy a vehicle here again in a heartbeat!

azvolfan

Jan 23, 2013

Good price on the car and a pleasant experience. These are the two most important things to me when shopping for a new or used car.

LUCIANEDDY

Jan 21, 2013

This was our first experience with Liberty Buick. We found everything to be outstanding from the initial greeting to the final conclusion of the sale. Ryan Shippy did everything he could to insure that our experience was a pleasant one. He took the time to explain the vehicle, service, finances, and general layout of the dealership. He was a wonderful person to aide us in the purchase of our car. Extremely efficient operation. We left Liberty Buick convinced that we had made the right decision in purchasing our Enclave there. We look to having our vehicle serviced there in the future.

myrtlep

Jan 18, 2013

I have purchased many cars from Liberty Buick but my salesperson retired so I was introduced to a new salesman named Jason Rosen. He was as patient and knowledgable as any I've met before. He found me the perfect car and negotiations were free of any games or pressure! I cannot thank him enough and I will continue to give Liberty Buick all my automotive buisness. Great store, great people!Myrtle P.

lacrosse12

Jan 18, 2013

I have purchased many cars from Liuberty Buick but my salesperson retired so I was introduced to a new salesman named Jason. He was as patient and knowledgable as any I've met before. He found me the perfect car and negotiations were free of any games or pressure! I cannot thank him enough and I will continue to give Liberty Buick all my automotive buisness. Great store, great people!Myrtle P.

AZLJ5604

Jan 16, 2013

Just a quick note to share my LIBERTY BUICK experience with you. I have been a loyal and satisfied Buick owner for 10 years. When I decided to search for a newer vehicle Liberty Buick was my first contact. I have experienced a great business rapport with Justin for over 10 years, and to me he is the face of LIBERTY BUICK! I shared with him that now was the time for me to up-grade. When I arrived at the dealership a few days later to begin my search I was cheerfully met by Valero. He listened to my story, questioned me about additional needs and proceeded to fine tune that information and present me with appropriate choices. We looked, we searched, and we even changed our direction. With great tenacity and sheer determination Valero remained knowledgeable, resourceful, polite, helpful, and most of all empathetic. Well, to make a long story short..........I am now the proud owner of a Buick Lacrosse and I AM DRIVING MY DREAM CAR. The team effort of Justin and Valero kept me focused on a quality product and a quality dealership. My kudos and appreciation for a wonderful buying experience. Lona J. Porkkonen

VickiRoyer

Jan 10, 2013

We were dreading looking for a new car, but we were pleasantly surprised at how our transaction was so easy and stress-free. Brian Fitzpatrick did anexcellant job working with us both during the transaction and in training us on all the features of the new car and Onstar.We love our Verano, and would definately come back to Liberty Buick and Brianin the future.Vivki & Pat Royer

Hal Hensey

Jan 6, 2013

I have purchesed 3 Enclaves from Valero. He has been very responsive to my needs for my cars and I feel very comfortable with his friendly manner. Mike Liddicoat is very professional in the service department. I drive extra miles to get my service done at Liberty Buick so I can keep in touch with everyone.

martinjupp

Jan 2, 2013

Absolutely a fantastic experience from the beginning to the end.No hassles, no issues,all of the details were taken care of. Thank you Greg & all of the staff who assisted in the easiesttransaction ever!

tommitchell

Jan 2, 2013

I was pleased with the friendliness and speed that Brian handled my transaction and the the helh and friendlinenn of your financial person. I purchesed my Buick Enclave on friday afternoon and Brian called me on Monday to chech if things were okay and they wer but I had some questions he had me come right down and went over them with meThanks Tom

aznanapop

Dec 26, 2012

The sales experience with Brian Fitzpatrick was exceptional, from the 1st email received. From the beginning, i told Brian what I was looking for in a vehicle and what I would be trading in as part of the overall sale. Brian worked with me in coming to a satisfactory and acceptable final sale number I was comfortable with. He offered an extremely good trade in value for our existingcar which sealed the deal for the final cost. After that it was within 90 minutes later, I was driving our new vehicle out of the parking lot, with all the required State, insurance, and dealer paperwork completed.The ease and swiftness of the completed transaction after the agreement was made was, to me, amazing. Never had that kind of experience before.

BuickOwner13

Dec 23, 2012

This is our third Buick from Liberty Buick. Every time we have been very satisfied & pleased. Great experience! Drew Lara was patient and explained everything to our satisfaction.

cobrablue51

Dec 21, 2012

2008 Enclave with steering pump problem. Mike Liddicoat was very knowledgeable and accurately diagnosed the cause. It was previously misdiagnosed by a previous dealer. Liberty's service mgr agreed to cover the problem thru warranty because of this even though car was out of coverage. Liberty probably got a future sale because of the professionalism of the service department.

Sadie06

Dec 20, 2012

very plesant experience, Brad is very professional and makes the buying process very exciting. Liberty buick should be proud to be represented by such a genuine, hard working employee

The Duke

Dec 20, 2012

When you look up the word Customer Service in the dictionary there is a picture of Brian Fitzpatrick next to the explanation. My wife test drove 10 vehicles before she test drove the Verano. Brian asked me many months ago to not make a decision untill she drove the Verano. She now drives a 2013 Verano and is very satisfied.

DarrellButlett

Dec 17, 2012

Kent was very nice and handled getting my van very professional he brought to my attention additional service necessary. He didn't push or even say that he recommended getting the additional service - he left the decision up to me. Thanks

shenanigans0505

Dec 16, 2012

I went to Liberty Buick to purchase a new vehicle. My credit is not in the greatest shape at the moment but Helmand did not give up throughout the entire process and we finally found a car together that really works for me. With his dedication, he's made a customer very happy and I would recommend him and the dealership!

brettgardner

Dec 11, 2012

Very friendly and helpful. He was not pushy and was very open and honest in his answers to questions. He made sure we were happy with the deal and made sure we had everything with the car we were supposed to have.

terigris49

Dec 7, 2012

I have owned over 100 vehicles in my life and Liberty Buick rates at the top of my list. We stopped in with zero expectations of being able to make a fair trade and boy were we surprised. Greg Steward was exceptional in dealing with a crusty old guy like me. The whole process only took about an hour and there was very little of the usual going back and forth between me, Greg, and his boss. It was greatly appreciated and we will definitely be going back for out future purchases. Thanks, Greg!

shameyer

Dec 6, 2012

We were extremely pleased with the whole experience of buying a car from Liberty Buick. We are return customers. The customer service is exceptional. Ryan and Tim were friendly and went out of their way to satisfy us. We were impressed with the professional appearance of ALL the people at the dealership. They were dressed and conducted themselves as professionals who were proud of their dealership. We will DEFINITELY recommend Liberty Buick to our friends.

jorton

Dec 5, 2012

Left car for service. Service was good. Though disorganized.But then I started getting cold call advertising from them on my cell.I'd left the cell number as a contact to pick up my truck.Not for their advertising use.I have not been able to get a contact to talk with me.Only voice mail.This is a blatent misuse of my personal data.I shouldn't have to get a burner phone to leave a number to pick up may car.This is just unprofessional greedy and despicible. Sales at it's worst.I used to like them though the service was disorganized and somewhat assembly lined for the customer.Now I don't know of I would trust them with an oil change.

diannechristner

Dec 2, 2012

Everyone was helpful and friendly. I believe this dealership values customer service and quality rather than making volume sales. I believe we've found our dealership home.

bs4811

Nov 26, 2012

Mike is the best. Not only is he knowledgeable, friendly and customer oriented but he is always there for you when you need him. Nothing but positives for the man.

philb053

Nov 20, 2012

When I arrived, my Sales Consultant met me outside and worked with me throughout the process to find and acquire the car I bought. He was very professional and also interested in me personally. I had complicated financial position, and both Irving and the Finance staff worked with me to accomplish a deal. It was one of the best car buying experiences I have had.

Rodney82

Nov 12, 2012

I was dreading going through the car buying experience but working with Brian and Joe at Liberty Buick was great. Did not feel the high pressure sales tactics that I have from other dealerships in the past. I would highly recommend this dealership and these salesmen to any of my friends.

richm2012

Nov 9, 2012

Drew Lara made the purchase of our new Buick painless, he took the time to make sure we went home with the right car. He made sure we understood the workings of the new car and said we could contact him with any questions we might have. Drew also took me to meet Jim Frith one of the service consultants.

VickiAGI123

Nov 9, 2012

This dealership was just about perfect. I told them the style of car I wanted and they picked out the 2013 Buick La Cross and I love it! Nothing more comfortable and has all the technology I need for it.

lmllgk

Nov 3, 2012

My car had a flat tire and could not be repair so they had to get anew tire for me and could have there and put on the wheel in time for to get to my doctor appointment so Jim took care of me by getting me a loaned car Thanks to Jim for the good job.Larry Koehler

Larkinsdb

Oct 30, 2012

We've always had great service when we've bought our last 2 SUV's at Liberty Buick. The sales and service departments do a great job. Their customer service is good and work is good.

kheip317

Oct 29, 2012

I purchased a 2012 Buick Enclave. It was great working with Drew. I didn't feel any pressure and he treated me with respect. I highly recommend him and Buick Liberty.

madmaxflht

Oct 28, 2012

i stopped in to look at a used cadillac dts and ended up working with ryan shippy. he was very knowledgale about the cadillac and was very friendly. usually dealers can be very pushy and ryan allowed me to do everthing my way. bought the car and i am very pleased with it.todd griffin

orduck

Oct 26, 2012

I have been with Liberty with another vehicle, getting great service. Ryan Shippy was very co-operative and took care of all our requests. The Vette was made ready for delivery to us by their detailer, who made the car look like brand new. It was a pleasure working with Ryan Shippy.

"Eddy Gutierrez"

Oct 24, 2012

Excelent customer service Thank You Valer for your time, Eddy from El Paso,Tx ;-)

Eddyedge

Oct 24, 2012

Perfect,excelent customer service thank you Valeriano for your help & time at any time buy phone & on the dealer we're so happy with the truck thank you again from El paso, Tx ;-)

jim blue

Oct 15, 2012

Aside from the fact that I did not recognize the new 'SKINNY MIKE', the visit was very pleasant. I would, however, like to make the following observations: 1)It concerns me that brakes with less than 40,000 miles on them start rattleing and need to have a fix that the original assembly process should have prevented, and: 2) The loaner car I was given to drive for the day ( a Verano) with a FULL TANK OF GAS required 3.823 gallons of gas to refill it after I had driven it 53 miles (131 miles to 184 miles). This calculates to 13.87 mpg, not very good for a small car.The visit was very good,'Skinney Mike' handled everything quickly and efficiently. I will see you for my next maintenance requirement.

eugbourn

Oct 13, 2012

My family and I had visited about a hand full of stores. Found Helmand online called him talked to him and sounded really nice promised me that he would not waste my mind. He did what he promised and me and my family are very happy with the dealership and with Mr. Anwary, he is truly an asset for liberty family. I will tell everyone to go see Helmand Anwary at Liberty Buick.

marty1926

Oct 10, 2012

i was treated veary well by every one at libERTY BUICK brian never lied to me always above board thank,s brian was very healpful in showing every think on the dash boadd and how they work

bwiggen

Oct 6, 2012

We have purchased over 20 vehicles, and our family has purchased several through Liberty Buick. The experiences were not positive. It has been our experience that a salesman is your best friend until you sign on the dotted line. Their overall attitude has been over-confident, argumentative and sometimes condescending towards our questions and concerns. We have avoided dealing with car salesmen for several years as the experience was usually a negative one.We did, however, try to get some information regarding a used vehicle at Liberty Buick. Our initial telephone call was with another salesman who promised to get back with us the same day with the information we requested. Having no return call after some time, we called Liberty Buick again, only to be told the salesman had gone home for the day. The only reason we drove by Liberty Buick was because it was on our way home. But we are very glad we stopped at the dealership to see the vehicle.Our first contact with Ryan Shippy (not the original salesman we spoke with) was very friendly. Great first impression - firm handshake, respectful manner and a true desire to assist us. Our questions and comments were treated with respect, and Ryan answered our questions concisely and completely without any attitude. He offered us several possible vehicles that might interest us and gave us the information about options and features to help us make an informed decision.We thought that our positive experience with Ryan might end once we got to the negotiation stage of the process, but again Ryan was respectful and concise about all our concerns. A deal was struck within the hour and we thought once the papers were signed, Ryan would turn us over to other personnel to finish the transaction. We were pleasantly surprised. Over the course of 20 minutes, Ryan had the paperwork in process. We got to know Ryan and his commitment to helping people. His values were apparent immediately; strong work ethic, commitment to the customer, and confidence in handling any questions or concerns we had. He followed us through every stage of the process, giving us updates about what would be done, when it would be done and who would be doing it. The financial manager was meticulous in preparing all the documents necessary for purchase of the vehicle, licensing and registration.Ryan was there after the paperwork was complete to wrap up the process with an overview of what would be done prior to picking up the vehicle the next day. I expressed concern about whether I could remember to bring the title to our trade-in and to our relief Ryan immediately offered to give us a "reminder" call the next morning. The very first comment we made after walking out the door at Libery Buick was that we had finally had our "first" great car buying experience! We cannot thank Ryan Shippy enough for the respectful, caring way he treated us. He turned an initially negative experience into the first positive one we've ever had. All the personnel at Liberty Buick, and especially Ryan Shippy, have earned our trust and loyalty.

unionbell

Oct 4, 2012

My husband and I were very impressed with Brad as our salesman. He made our car purchase very simple and handled everything without any problems. He went over all of the details with us regarding the terms of the sale, and explained in detail about how all of our equipment worked. Brad answered all of our questions, and followed up with us after the sale was made. We will definately buy our next car from him in the future. Liberty Buick is fortunate to have a great saleman like Brad. Keith & Pam Rock

petesecho

Oct 1, 2012

We were very pleased with the professionalism of this dealership. Rich did an outstanding job of helping us pick a car and showing us all the ammenities of the vehicle. I felt he worked is our best interest to get us a price that was acceptable.All the employees we met during our visit were very helpful and friendly.

Zeton

Sep 29, 2012

Liberty Buick is very fortunate to have Brad working for them. He was most capableknowledgable, professional and friendly in working with us on not one but two sales transactions over a two month period. He can fill you in on all the details, but to suffice, He did an outstanding job for us and we appreciate his efforts and patiencevery much. Rest assured, we'll continue as happy campers with Liberty Buick for years as we have been for many years past.Thanks a bunch to you all and Brad,Stanton and Maryellen Gayle

dloseke1929

Sep 26, 2012

A very friendly person to deal with. I have purchased at least 3 cars fromLiberty Buick. I would recommend Valero to anyone to deal with.

Larry Newcomer

Sep 20, 2012

The service was great and the work was completed when promised. I am trusting the service department's recommendations for the car of my vehicle. Jim is always friendly and helpful. I would recommend Liberty Buick.

Kristine Fink

Sep 19, 2012

Good experience. Not a high pressure dealership. Knowledgeable and Friendly Staff. Good selection of inventory and was the fastest and easiest car deal I have ever experienced. Pleasant Surprise!

littlelenny

Sep 17, 2012

Everything went great and quickly. We knew exactly which car we wanted. No follow through on phone call for missing remote was the only complaint we hadThank You.

retired90

Sep 16, 2012

Valero assisted in every way possible to ensure that we found the vehicle that fit our needs. After we found the vehicle, he was very helpful in getting us the terms that we wanted. He is very knowledgeable about the Buick product and went out of his way to make sure that we understood all the functions of the Enclave that we purchased. Valero was our salesman on our first Buick purchase and because of his friendliness, knowledge of the product and helpfulness we returned to him the second time. We would recomend him and Liberty Buick to our friends and family.

shamber2

Sep 8, 2012

Jason Rosen really went out of his way to find the exact vehicle we were looking for. He spent with us to understand what our needs would be. He was very friendly and open to any questions.

jdelorenzo3

Sep 7, 2012

On September 5th I visited my favorite car dealer "LIBERTY BUICK" I was greeted by Gorden with the most professional and personal matter.This is my 6th Buick from "Liberty Buick" and I would not consider going to any other dealership. The customer service from sales, and Simon and Justin have always been a pleasure to work with. The service department especially Jim and always taken care of any issues I had. Also I need to thank Mike in the after Market department.In my 35 years of buying cars this dealership is by far the BEST and I always refer friends to visit this Buick dealer.Again thank you.John DeLorenzo

marjory.powloski

Sep 5, 2012

Ryan makes you feel immediately comfortable, he's doesn't push but sells his product with his appreciation of it. He shows you through word and deed that he has your best interest at heart. Even when he's busy he makes you feel you're most important. If he doesn't know the answer to a question, he makes sure he gets you the answer. He works hard and we have recommended many of our friends to him and will continue to.

DGluck

Sep 4, 2012

My Onstart monthly review informed me that my car needed maintenance work. I was able to get it into Liberty Buick the next day. The service is always great, the personnel go out of their way to explain and answer questions. I'm really happy with the service there.

charlene3263

Sep 1, 2012

Liberty Buick has always been a wonderful place to purchase my 4th Buick from them. Jim Frith in the servicedept. Is a soft spoken gentleman that does the job right the first time.

nanchar1

Aug 29, 2012

We have purchased many new vehicles in our life and we can easily say that most of our new car purchases were not very pleasant. However, our recent purchase of the 2012 LaCrosse from Liberty Buick and especially Ryan Shippy, our sales representative, totally caught us off guard. His pleasantness and courtious service was a welcomed pleasure, there is no doubt in our minds, we will purchase our next vehicle from Ryan. Ryan and his management team put us into a car that we loved. We left the dealership feeling confident and elated in our purchase. Truly, a fun, relaxed and again pleasurable experience. Sincerely, Chuck & Nancy Italiano

nor2011buick

Aug 29, 2012

It would be hard to find a dealership that is more customer satisfaction driven than Liberty Buick. Also, the same kudos applies to our Salesperson, Valero Aclopotoaei and our Service Advisor, Jim Frith. Great dealership, great product, great service from start to finish.A most loyal customer, Mike Noriega

PatPowell

Aug 27, 2012

Tony has sold me 2 cars and he always bends over backward to please me and to give me the best possible deal. He is always friendly with me and always stops what he is doing to chat for a moment or 2. Tony always works hard to make the fairest deal for the company, himself and me and I do truly appreciate it. I hope Liberty Buick knows what a really nice guy they have in Tony.

justin38

Aug 25, 2012

I was recommended Jason by some friends of mine quite awhile again when I was 1st considering buying a vehicle. That was about 9 months ago. I decided to start looking and actually went to a few other dealers and was complaining to my friend and he reminded me of Jason. The next weekend I went to Jason and I bought a vehicle, it wasn't even something I was looking for but when Jason mentioned it to me and I drove it I loved the care right away. I will never buy another car anywhere else he was truly the best person I have ever dealt with and it went very well. Thank you. Justin Rich

reddfc

Aug 22, 2012

I was met almost immediately on the service area. It only took a few minutes to write up my service order and I was told what the cost to me would be. The figure given to me was exactly what I paid.

marlene.casassa

Aug 21, 2012

I have been a loyal customer of Liberty Buick for many years and have always been treated with courtesy and respect, with the service over-and-above expectations. I recently purchase a new vehicle from another dealership (simply because there was not currently a Buick model that met my special needs) but will continue to have all of my service work done at Liberty Buick. When I am ready for another new vehicle, I hope there will be a model available that I can purchase from Liberty Buick. I would recommend Liberty Buick to anyone.

Patricia R. Smith

Aug 21, 2012

Jim was very informative and polite. He always kept us posted on the work being done. Offered a courtesy car right off the bat when he knew that it was going to be awhile.

Sherry Dicus

Aug 21, 2012

I was very impressed with Brian's patience, friendliness and fantastic energy regarding my purchase. It was a very pleasant experience. There was no "HIGH PRESSURE" sales pitch at any time and I sincerely appreciated that. The only bad experience is the drive from my home to Liberty Buick but I knew that from the get go. I wanted a reputible dealership and accomadating salespeople. I found both at your dealership. Again, thank you for your time and thanks again to Brian. He is amazing. God Bless.

rodriguezco

Aug 19, 2012

Great service department. Everyone worked as a team. The vehicle was taken in for some minor repairs and touchups. After all was said and done, the vehicle looked great especially after the courtesy car wash. Thank you Liberty Buick!

kathyfred

Aug 9, 2012

I had an appointment for a routine oil change. Kent Scott was promt when I arrived. While I was there, I told him about another issue I had. It required a part being ordered. Kent put in the order and will let me know when the part comes in. I will definitely be a return customer.

JulieA

Aug 8, 2012

My wife did the face to face interface with the dealership as I was out of town. Drew treated her very well. He worked with me as well from accross the country. I'd recommend them to anyone trying to buy a Buick.

sollybiz

Aug 5, 2012

I recently purchased a new Buick Verano from Liberty Buick in Peoria Arizona. It was my first time buying a new care and could not have asked for a better buying experience. Drew Lara was the sales representative that I had the pleasure of buying my new car from. He was fantastic! I had a few issues with the car that were most likely due to shipping damage and spoke to Jim Frith (service consultant), He made sure that everything was taken care of and dispelled of any worries that I had. In all, I would recommend Liberty Buick to any in the market of buying a Buick. Keep up the great work guys.

Phx-big-al

Aug 4, 2012

Good dealer. Happy with services. Very happy with service advisor. He has always went to bat for me with the auto service warranty people. When I needed it.

willyr

Aug 4, 2012

I have dealt with Liberty Buick for several years nad have always found them to be very reliable and courteous when having service done on my car. My car is always returned to me in clean condition and functioning well. My service adviser has always been knowledgeable and not pushy about the work that had to be done on my vehicle.

aellerbee

Jul 30, 2012

My overall experience with this dealer was outstanding. The service was great and the price was great also compared to other businesses that I have been to since being in AZ. My servicemen name was Jim he gave me great and adequate service I just truly thank you all for your excellent service.

fergusonra

Jul 28, 2012

I am completely satisifed with the work done on my Buick. The service men were polite and competent. The work was done quickly and I did not wait long.

EdwinTower

Jul 27, 2012

Gary the service writer was very friendly and took the time to explain everything when writing up the order. After completion he called and went through the bill and discounts and gave me the final price without me having to ask for anything.

pattyoneill

Jul 27, 2012

Jim is one of the best - He is very concientious and concern that my car is serviced properly. I am grateful to have him as my service consultant.Thank you.

ejrivers

Jul 26, 2012

Mike did an excellent job for us. All of the work was very well done and the car was ready ahead of schedule. The free carwash was also a real plus.

Marlys Miller

Jul 25, 2012

This is a nice dealerhsip and the employees are very friendly and kind. I would ask that the deal could be handled in less time that I had to spend with them. Other than that it was all great.

Miggu

Jul 22, 2012

My experience with Libery Buick leaves a lot to be desired, their service may be reasonably good however their Sales of used Vehicles leves alot to be desired on. I for one would not recommend Liberty to my worst Enemy.

conleyk

Jul 21, 2012

Service representative was pleasant and courteous. He gave helpful suggestions for consideration without any pressure. The service was fast and efficient. The car wash was much appreciated. The remodeled service waiting area was comfortable. I have purchased four new cars and one used car from this dealership and recommend to everyone. I have never been disappointed with any dealings from Liberty Buick.

Tyge

Jul 20, 2012

I was very happy with the service Jim provided this morning. He meet me and answered all of my questions about the length of time on my oil change.

Jon Ierley

Jul 17, 2012

I took our 2001 Buick LeSabre (128,000+ miles) to Jim for service and repair. It had too many repairs needed even though Liberty has given excellent care for eight years. My wife and I spoke with Tony who brought us a 2009 Lucerne which was just right for our needs. We negotiated a very fine deal which was processed by Tommy in a reasonable time and left the dealership quite happy.We will continue to bring the car back for service and expect the same excellent service we have always known. We are very happy with Liberty Buick and would recommend it to any person who asked.Jon Ierley

Lorraine Klein

Jul 14, 2012

I had an appointment for service, arrived early, was greeted right away and paperworkwas taken care of, and the service work was done early, cashier explained the workthat I asked about on the paperwork,because I have to know that I can discuss this this work when I get home and tell my husband what was done. Everyone was friendlyand efficient. It is a beautiful waiting area, very comfortable also.Lorraine Klein

kdroney1

Jul 13, 2012

The service was very good, and everyone there was knowledgable and friendly. If one person didn't know our an answer to a question,he found someone who did. Very good experience.

stinsman

Jul 13, 2012

What a exceptional experience. I've bought many new cars in the past but this was the most pleasant and smoothest purchase I have ever had. Brian was well informed and very easy going, no pressure to buy. All my questions were answered with a smile in his voice with no guessing or embellishment. Brian knew all that I wished to accomplish with my purchase and HE made that happen. I will recommend Brian to my family and friends if they ever are in the market for a new car and a honest deal that they can count on! Brian made sure during delivery that I knew how to operate all the systems in the car before I left. He took time to explain and show each function on the navigation, radio system that made it a easy and enjoyable to operate. I would also like to say the while waiting for the delivery of my new car, multiple people, not just salespeople approached me and asked if I needed anything. The staff there was GREAT. Concerned that I was being helped but not overbearing as some dealerships are, trying to make sales. I absolutely will buy again with this team.

bradfordleavitt

Jul 12, 2012

This is the 4th Enclave my wife and I have purchased from Liberty Buick and each purchase was a satisfactory experience. Steve Guess and Dana Moore have been exceptional salesmen.

Donald Latnik

Jul 11, 2012

The salesmen I worked with were very business like, and did tthere best to please me.The salesmen took adequate time explaining the automobiles features.

Keeler

Jul 11, 2012

Brian was very patient and friendly with us. Went out of his way to satisfy what we wanted. I would happily recommend him to our friends. He told us we could call him anytime if we have questions or can come in to see him and he will take us through the procedures for what we want.Charlotte Keeler

Glenn Selby

Jul 10, 2012

I have purchased a lot of vehicles in my life and this was one of the best experiances that I have ever had. The show room was very eligant and the selection of vehicles was out standing. Brian knew the vehicles and was very helpful but not pushy and gave us plenty of time and room to make our decision. I would recomend him and the dealership to anyone looking for a car.

kenbuzard

Jul 9, 2012

Both Drew and Tim were great, explaining everything, not rushing past questions. Everyone was very friendly and made us feel appreciated as customers. The overall experience was exceptional, we got the vehicle we were after at the price we wanted, and got what we were expecting on the trade.

Jane Nadeau

Jul 6, 2012

Steve Guess was the most efficient, kind and helpful salesperson I ever dealt with. He spent time showing me all the options on my new vehicle.

Joan Comfort

Jul 3, 2012

I have purchased a Buick car from this Dealership before and I have no complaints what so ever. I will tell all my friends of my wonderful experiances I have had doing business with Liberty Buick. O'h yes, when my 2012 Buick Regal wears out I will return back to Liberty for another new Buick. Thank You Joan Louise Comfort

Daniel Loff

Jun 25, 2012

Excellent dealership,I have Purchased cars and service sense 1998. I recommend this dealer as number one in Arizona. The personal from sales and service are always friendly and accommodating to your needs.

pwestphal

Jun 25, 2012

Liberty Buick has by far been the best experience for my wife and I in purchasing vehicles. About a year ago I was interested in the new Regal Turbo because I needed a new car. After several hours with Jason Rosen (who by the way took very good care of us) we walked out with TWO new cars, 2011 Regal and a 2011 Enclave We have been pleasantly surprised with not only the quality of the vehicles but also the level of service from Jason and the team. I have and will continue to recommend Jason Rosen and Liberty Buick to friends and family.Thank you!Westphal Family

matuz

Jun 22, 2012

I gave Liberty High Marks because:1. Brian Fitzpatrick 2.The Dealership Website which is easier to navigate than all of the other dealers we researched 3. From the friendly receptionist I first met to the last phone call I recieved from Mike in Service everyone strived to be professional, patient, and understanding.The Web site posted the dealers sales price without requiring us to call, making "shopping around" much easier. The clean dealership was comfortable and the "Finance Guy" was patient enough to repeat the specifics for some of us that can't follow the numbers quickly! Trading in your car is never pleasant because we always think our cars are worth more than the dealer wants to offer, but If you research your cars value on Kelly Blue Book, your pain will be minimized. Bryan Fitzpatrick made arrangements to take care of a few items that needed to be addressed with the New Verano we bought without any coaxing! And I recieved follow up calls from just about everyone from the dealership after we left checking to make sure we were satisfied!

milnic16

Jun 16, 2012

Excellent dealership, they got me going quickly, and I was able to work while I waited as they have wi-fi......very comfortable waiting area.

bonanza5525

Jun 9, 2012

This is the fourth new Buick I have purchased from Liberty Buick and each time they have been great to work with. Gordon goes out of his way to get the car I want, and nothing else.Another great car buying experience.

Bratcat46

Jun 6, 2012

I saw the Enclave on their website with an awesome discount. I inquired if it was still available, thinking in my head, no it isn't available it's a come on. Much to my surprise I had a response within an hour. The Enclave was still available and when I arrived at the dealership, 100 miles from my house, the salesman I was in contact with, had the car up front, ready for me to drive. He did not try and pressure me into a full price vehicle. I got the deal I wanted with only one trip out of the office by the salesman. Best car buying experience I have ever had.

sirjim

May 30, 2012

I've bought about a dozen cars in my lifetime and this is the first time I bought from the first dealer I visited. The service was great and my salesman Gordon Welsh tried to find me the right car at the right price and he did. Between both the service being so good and the price I paid there was no reason to go anywhere else.Jim Hrovat

bettecon

May 28, 2012

I could not ask for a more professional knowledge than this man has of the product he is selling my wife and I left Liberty Buick with the understanding how this car and it's system worked. He is a asset Liberty Buick should be proud of. Mr.& Mrs. Con C. Callaway

waltbens

May 19, 2012

Very professional, friendly contact at all times. Drew understood what I wanted and did his best to satisfy me. I wanted some out-of-the-ordinary things, and Drew took care of it!

scg05

May 18, 2012

We leased our second car through Drew Lara. We also bought our first car (Eclave) with Drew Lara. Liberty Buick is a very professional and friendy dealer and we will probably buy or lease our third car there.Susie Tornes & Cheri Swinehart

charles2x

May 14, 2012

Great service, people. Will have no problem giving you guys 100% in all areas. I have been to over 15 dealers but I found none of them compare with the service I received from Rudy Omic. Oh yes, I bought a 2012 Enclave and we love it. Charles

jrsjws

May 3, 2012

Great service and friendliness. Car done on time at a reasonable cost. No problem at all with dealership, however, the Buick design for 2006 used plastic unsuitable for the application, thereby causing owner to return again and again to pay for their problem.

jimlebo4140

May 2, 2012

Based on my recent purchase, I would without a doubt, purchase vehicles from Liberty Buick as Drew Lara (Sales Contact)handled himself very professionally. We did not have to play games with pricing and made our purchase a pleasurable experience.

Bruce Scott

May 1, 2012

At the urging of Rod Rademacher (he goes to my church), I brought in our 2009 Lucerne because of a rattle in the right front area. Mike Liddicoat went with me for a test drive and heard the rattle. I left the car at Liberty and got a ride home. A little after noon on the same day, Mike called and said the right front strut had to be replaced. It was under warranty. The Liberty front end tech is the greatest! No more rattles. I also got the tires rotated and balanced. It was time. Thank you, Liberty Buick!

SESmith34

Apr 26, 2012

This is the third vehicle we purchased from Liberty Buick. Service Department has always been very responsive and helpful. Area has been spotless. The sales staff has been courteous (Brad) and willing to work with us on pricing. We previously owned Cadillacs, but enjoy driving our Buick Lucerne, 2010 LaCrosse and now our 2012 LaCrosse even more so. Thank you.

scottlekan

Apr 23, 2012

Fast and friendly service, my service advisor did an excellent job of advising me on future service needs and specials that were forthcoming. While i was in the waiting area he sales staff was very friendly and took the tie to show me some vehicles even though I am not in the market.

Rudnick

Apr 5, 2012

They were able to put me in the vehicle I wanted at a fair price. Also the follow up service the following day, programing my phone into the vehicle system, and explaining the many technical nuaces of the vehicle was priceless. I was totally satisfied with my experience at Liberty.

Roy Powers

Apr 1, 2012

Brian was very professional and caring. It was worth our drive of over 100 miles to get his knowledge and expertise. He answered all of our questions and gave us a very good deal.Roy and Edie Powers

mepete

Mar 30, 2012

Been dealing with Walt Adams Buick for years, the main reason I have chosen Liberty Buick is for their loyalty and trustworthiness. Rod Rademacher is such a terrific person and is honest and knowledgeable about his cars....the main reason I have returned again and again. I can depend on his word that this is what needs to be done.

Enclave Driver

Mar 20, 2012

They worked to find us the exact car we wanted and did not push 'extras' in the sale. Gordon took time to explain all the functions from the OnStar set up to the heated seats. The initial response from Brian was great as well as the follow up. He and Gordon make a great team. We purchased an Enclave and just love it. Very roomy and comfortable. The finance person-Mike-was very nice and we sailed through the final paperwork. He is very pleasant-and again, not pushing the 'extras'. Great experience overall.

Tony Tripi

Mar 16, 2012

Regarding the purchase of our 2012 Buick Regal:My wife and I dealt with both Brian Fitzpatrick and Drew Lara. We felt that both were attentive, honest, and professional in explaining the car and purchase documentation so that we could understand it clearly. In particular, we appreciated the car delivery & follow-up by Drew. Jan & Tony Tripi

hottaco

Mar 8, 2012

I have purchased many cars over my 35 years in the valley, Buying a car was like going to the Dentist. This was by far the best car buying experience I have ever had. OVIwas very helpful, Knowledgeable, and considerate. Thank You Liberty Buick Special Thanks To OVIFrank MurphySun City West

JACK ARMOUR

Feb 28, 2012

MY EXPERIENCE WITH THE SERVICE AT LIBERTY BUICK HAS BEEN OUTSTANDING,FROM KEN MUECKE, WHO SOLD ME THE CAR TO JOHN ORAM, SEVICE CONSULTANT, I CAN OFFER NOTHING BUT PRAISE.JACK ARMOUR

thjones

Feb 28, 2012

Mr. Lara was very friendly and treated my wife and I with the upmost respect.He did not make a promise he could not keep. If you want to buy a new car, call Drew Lara. His knowledge of the car we wanted was outstanding. He explained the discounts we would get and was able to answer all of our questions..Thomas and Helen Jones

Randy Olson

Feb 27, 2012

Made me wait 2 1/2 hours to change oil and rotate tires after making appointment. Then I find out they did not rotate tires but charged me. Did not honor price quoted. Horrible experience, never again.

Ronanaz2

Feb 22, 2012

James was cordial, friendly, and helpful with a minor problem. Service was quick/prompt and done well. I would/will contnue to use Liberty Buick for my service needs.

al_ron_

Feb 21, 2012

My husband and I just purchased a new Lacrosse from Brain Fitzpatrick. It was a very pleasant experience, Brain is very knowledgeableand sincere, he did a great job explaining the upgrades and how to use them. He was very patience with us and is willing to help us learn the tecnology needed after the sale. We would definitly do business with Brain in the future.The Chases

Dispatchernut

Feb 18, 2012

Service manager, Gary Dormal, was very courteous. Work was done in record time. Didn't think price was too bad. Hope this takes care of the problem that was found.

domeier6222

Feb 17, 2012

My service contact was Mike Liddicoat, he was very polite and completely knowledgeable about my oil leak issue. Was a very positive experience. I would recommend this dealer for service to others.

lovethatcar

Feb 13, 2012

I have delt with Liberty Buick since I moved to Phoenix nine years ago. I have found the service department very satisfying with the various problems that arose. One time my battery died late in the day. I arrived at Libeerty late and the battery wasreplaced anyway, regardless of the time. Jerry helped me with that one. This visit,John attended to the call. He was extremely nice and very easy working together.The car needed severe attention. John took care of the car, kept me informed on cost and condition. I was very pleased with his attention.Everyone I have worked with in various departments have been a pleasure.I also bought a La Cross in 2005 and am very happy with it. I hope to drive it a few more years.I receive e-mail from Liberty Buick. Do not know if I logged in earlier. Thank you,Carol Singer

rggratton

Feb 13, 2012

Jim was great, as he has always been with me. He even remembered my name. A great dealership !Very impressive remodeling. We wll stay in touch.

Roxie Thonen

Feb 13, 2012

I have never had anything but excellent service when Jim Frith takes care of my order. He's efficient, friendly, and he communicates very well.

lornecarlson

Feb 11, 2012

Work was done successfully and quickly - said would take two hours, done in one hour. Mike did a good job in pointing out the cabin filter was dirty (never shown to me before), and nothing about it in the service manual. His oversight was appreciated!!!

jaynemccarthy

Feb 4, 2012

The best experience of buying a car so far, and I have bought many. Pain free without all the back and forth bargaining! Very nice profesional friendly staff.

123456dhr

Feb 3, 2012

With the help of Charles McDonald, we were able to change to a different vehicle after there was a problem with the first vehicle. Thank you.

aztowbum

Feb 3, 2012

We now have our 4th Liberty Buick used vehicle in our Family over almost 20 years. Ken Mueke has always been our go to guy and he came thru for us again.Go see Ken to be treated as one wants to be treated.

trecht

Jan 31, 2012

Super dealership - I have always found the service department top-notch - especially since Jim Frith came aboard. I can always trust him to be honest and really look out for my car's health.

goodyear

Jan 30, 2012

I used the Cusomer's Appreciation coupon to get a free oil change.This was a nice touch for a Liberty customer that I have been for almost 13 years.The service this time was up to their usually high standards.

iharms

Jan 26, 2012

What choice do I have? I waited over two weeks to get only an OIL change? I have a buick can take it to another GM dealership. It seems that this dealership really too big. Two weeks to wait for an OIL change is really to long!

ejansenjr

Jan 25, 2012

This is truly a top-rated dealership. We recently purchased a new Buick Lucerne. The car was immaculate when we received it. Our sales consultant, Drew Lara, did a great job in answering any and all questions we had during the sales process. He is very knowledgable of the product and has a great personality. The follow-up from the dealership has also been superior. We are very glad that we chose Liberty Buick as the dealer from which to purchase our new car. We would highly recommend this dealership for people wishing to purchase a car.

vickin

Jan 24, 2012

We have dealt with Liberty Buick for our last two automobile purchases and will, no doubt continue to do so. We find them easy to work with, always friendly, patient and almost like family. The Service Dept. at Libery Buick is always willing to see me with little advance notice and our cars are always serviced to our complete satisfaction. Libery Buick is a great car dealership.

freddy

Jan 22, 2012

The one thing i liked about shopping and buying a car from them was they left us alone to look at the cars. when we were ready to ask questions then the salesman was very good and didn't rush us or try to sell us something we didn't want or couldn't afford

maurjohn1967

Jan 21, 2012

Jason Rosen was very freindly and knowledgeble, it was plesure to be assited in our purchase of a new buick enclave.The dealership had a great selection for us to choose.And we would recommend this dealership to our friends.Sincerily Maureen and John Trout

SESmith34

Jan 19, 2012

Always a good job, fairly priced and accommodating scheduling. Dealership is always clean and everyone courteous and helpful. Free wash is appreciated as well. Thank you.

Al Blaha

Jan 16, 2012

Service manager was very helpful in determining the needs of my vehicle and provided me with a complete summary of what was required and cost estimate. Provided me with a loaner which enabled me to make schuled appointment. Car ready on time and work appears to have all been completed in good order!

rubinaz

Jan 15, 2012

Immediate attention.Processed order with no problems.Car ready on time with all work done.Presented work order, completed,for me to sign while was in the customer lounge enjoying my morning coffee.

pretend wife

Jan 9, 2012

After lots of research online, we set out to drive to dealerships that had the cars we were interested in. One of the dealerships was Liberty Buick. This dealership is 52 miles from our home, but we decided to include it in our search in spite of the distance due to a pleasant phone conversation with John Harrison. He showed us the 2 cars we had talked to him about and applied absolutely no pressure during our visit or departure. The next day we decided that a dealer much closer to us had the color of car we preferred, so we called and talked to a salesman to see if we could make a deal. He told us on the phone that our offer was reasonable so we went with the intent of buying. We sat down with this guy I now refer to as, "Sleaze", and walked out on him in less than 1 minute. From there we drove straight to Liberty Buick and asked for John Harrison. We made a great deal and drove a beautiful car home the same day. I have been involved in many car purchases during my long life and this was by far the most pleasant experience I've ever had, and well worth the very long drive.John Harrison's cell is 602-686-3456.

neil ricklefs

Dec 31, 2011

Found Drew to be very fair and live up to his committment on internet pricing. Would recommend you to anyone looking for a Buick. His pricing was the best of all places we checked.

Richardswife

Dec 31, 2011

Drew treated us extremely well, as I can not walk very far and he brought the cars to me. We are very happy with Drew. We found him on the Buick network as an internet sales person. He answered our questions rapidly and showed us pictures of the vehicles that we might like.

Lou Immediato

Dec 19, 2011

i was not happy having to wait for over 2 hours for an oil change. My appointment was for 9AM abd i left at 11:30AM. The constuction was the cause and not Jim Frith.

David Shapiro

Dec 16, 2011

Have been customer for 3 new cars and a bunch of service visits. Met with 'worker bees' sales & service and management/owners. All have been "OUTSTANDING". Have been purchesing and maintaining autos since 1946 in several states. Liberty beats them all!

cichonc

Dec 14, 2011

Had a problem with my Enclave, John Oram is wonderful to work with, very friendly and caring about what he does. Also dealt with Bruce Irving the Service Manager, also very involved in what is going on at the dealership, and willing to go the extra mile to make sure the customer is completely satisfied!

nadinesan

Dec 13, 2011

I brought my Lucerne to a local auto repair shop and was told I needed approx. $550 worth of work done and one of the engine mounts needed to be repaired right away. I brought the car to Liberty and found that only one of the two mounts needed to be replaced and it was covered under my drive train warranty. FREE. I loved it. And the work was done quickly.

chesterj931

Dec 11, 2011

I would recommend Brian Fitzpatrick and Brian Neuman very highly to anyone who was in the market for a new vehicle,as they were very knowledgeable product wise and very professional in their handling of myself and my wife.

wlebsack

Dec 7, 2011

The water pump was leaking and needed to be replaced. After backing out of the garage the day following the repair work I noticed a puddle of water. However, since then no leak has been detected and the fluid in the water reservoir tank is at the full mark.

rmerrill

Nov 25, 2011

Brian and Gordon and Mike Gross were all very helpful and accommodating - we would definately recommend this dealership. We may be purchasing another car from them in the next few months.

keehan

Nov 19, 2011

Great People to work with. Take considerable time to match your wants/needs to the right car. Carefully explain the options and capabilities of the vehicle.

bdarling3

Nov 15, 2011

Buying my car was the easiest transaction I have ever had buying a car.The Service afterwards is outstanding. They will have my business for a very long time.

dritterw

Nov 15, 2011

I would have given 5's across the board except for an unfortunate misunderstanding on my initial visit. I was told that if we couldn't make a deal, they would at least fill up my gas tank. We didn't make the deal, and they only put $10 of gas in my tank. When I called them the next day, Josh & Justin were horrified to hear that had happened. They assured me that's not how they do business and to make it right, offered me a SIGNIFICANT discount on the car I wanted. When I drove back to make the deal, they also threw in several other perks to sweeten the deal even more. Josh & Justin get HIGH marks for customer service ...

flriker

Nov 15, 2011

The service and friendliness were more than great, they were extraordinary. I can't say enough about the people there. I'm 70 years old and been to guite a few shops. Nothing and no-one compares to Liberty Buick.

Gary Wenande

Nov 7, 2011

I purchased a new set of Michelin tires after comparing prices at other Tire Dealers and Liberty was comparable price wise. As such, I purchased the set of 4 new tires, had them installed and an alignment. John Orum was very helpful and the overall service relationship was very good. I will continue to use Liberty for our car and service needs.Gary Wenande

louiepreacher

Oct 31, 2011

My wife and I were in the market for another Buick Lucerne. We visited a dealer that Costco recommended and figured we would get a better deal through them. We found that their deal was nothing special so we returned back to Liberty Buick. We saw the salesman, Brian Neuner, who we purchased our last car from and were delighted with how we were treated and the deal that was offered. My wife had commended to me that even if Liberty Buick were to charge us more for a vehicle we should go back there because their service department was wonderful and John Oram, our service rep, has always taken wonderful care of us and that is important to us.We are very happy today with our new Buick Lucerne. This is now the fourth Bucik we have purchased from Liberty Buick

rawash

Oct 28, 2011

The service and quality of work was very good. My car is performing much much better than when I asked for service. I am completely satisfied.

wmbrock

Oct 27, 2011

You need to complete deals faster. Otherwise was a greatexperience. Second car purchased here. Salesperson was a great guy to work with. Thanks Steve guess.

MKI

Oct 26, 2011

ORIGINAL CONTACT THROUGH INTERNET SEARCH LOOKING FOR SPECIFIC MODEL AND COLOR. DREW PROVIDED GOOD FOLLOW UP, WAS HELPFUL AND FRIENDLY AND DID HIS BEST TO MEET OUR CRITERIA. NO PRESSURE SALES.

azalnorm

Oct 18, 2011

We are very happy with our New Buick 2012 Enclave that we purchased from Liberty Buick 8737 W. Bell Road Peoria, AZ 85382. Our Sales Consultant Gordon Welsh was very helpful with purchase. This was our 2nd purchase that Gordon Walsh has help us with from Liberty Buick. Mr. & Mrs. Albert G. Johnson

er1xon

Oct 15, 2011

Brian and Jason actually listened to us and showed us exactly the car we wanted to see. They then worked hard to work within our budget and Liberty's requirements. When this all came together, we were able drive home to Yuma in great car.

Sarah123456

Oct 15, 2011

Overall the only dealership that I would return to. Everyone is really nice and customer service is top noch. I recently went in for service because the last visit they didn't quite accomplish what was asked of them, but after speaking with the service manager he personally took care of me and my vehical and made sure all the issues were addressed. This is one of those dealerships you feel comfortable at and that doesnt happen everyday. anyone who has ever been in the market for a vehical knows its an uncomfortable experience but not here. they really do there best and make you experience as easy and comfortable as possible.

mljungborg

Sep 27, 2011

Have been servicing my Buick s at Liberty since I moved to Arizona, 16 years ago. Have worked with several service people, always friendly, helpful, knowledgeable and accommodating. Never a problem with the work that needed to be done, always done right.I always recommend Liberty Buick service department and service personnel to my friends.

Pat Powell

Sep 18, 2011

I was disappointed in the service department this trip. I had an appointment at 10:00 & I arrived a little early. I did not get away until almost 1:30! My visit was for an oil change and rotate & balance the tires. It doesn't usually take THAT long. I enjoyed a nice LONG visit with Tony Trifari but I would have preferred to be gone a lot sooner.

GLENN HARE

Sep 16, 2011

I HAVE ALLWAYS TAKE MY BUICK TO LIBERTY BUICKTHE SERVICE HAS ALLWAYS BEEN VERY GOODTHE REPAIR PRICE HAS BEEN FAIRTHE SERVICE IS ON TIME IT HAS BEEN A PLEASURE TO DO BUSINEES WITH THEM

dealerrater345

Sep 13, 2011

Very professional and true to their word. Friendly sales office and even got a full detail and tank of gas! I would definitely return in the future.

sumakity

Sep 11, 2011

Bryan was very nice and helpful in helping us decide on whether we should buy or not.He worked with us on obtaining our new car and explained how items worked in the car and put our cell phones into Blue Tooth.

VBFleishans

Aug 31, 2011

What is wrong with this dealership? After checking with several other dealers, they offered the most bang for our buck. When our lead salesman was out for a day (because his wife was having a baby), we were treated with kid gloves by his second. Picking the vehicle up went smooth as silk. We keep looking for the Achilles heel but have yet to find it. Would we recommend Liberty to friends and family? You bet we would!

aztowbum

Aug 29, 2011

I was fortunate to be in a position to buy my dream vehicle. I made a blind call one evening and was handed over to Ken Mueke (Mickey) after listening to my wants we met the next morning and went over what was available at both the Buick and GMC lot. Ken pointed out to me the perfect vehicle and I was on my way. My Wife and I have since bought another car from Ken and hopefully will be assisting our Daughter with her 1st purchase soon. Thanks, Ken.

Howard Schmidt

Aug 26, 2011

My wife and I have purchased 3 automobiles from Liberty Buick over the past 10 years.We have been very pleased with the sales department and the service. Jerry Wolnoski isis a 1st rate service consultant. This last purchase was a non-General Motors SUV and there was somewhat of a misunderstanding as to how the Toyota Highlander was equippedand resolved most satisfactorily after the sale. I know margins are "tight" in the automotive industry today (economy. Yet, this "bump in the road" was smoothed out as far as handling it to my wife and I satisfaction. A very fine dealership in every aspect. This is very refreshing to see today after 10 years of our personal businessexperience.

sherinwalter

Aug 24, 2011

I have given this rating because every time I go to this dealership it is always excellent. The work, the courtesy, the care they take; to make sure you are ok and understand what is happening while you are there. This is the kind of place you like to go to with your car, you know it will be done properly and you can trust the people you meet and also those you don't to do the work correctly and carefully. Thanks Liberty Buick for you help, you made my whole life a little better because I don't worry about my car anymore. I am also treated with respect and know that this place I feel at home. Sincerely, Mary Kaplinski

eagles563

Aug 23, 2011

I had a very positive experience purchasing this new car. This is the 2nd vehicle purchased through this dealer. The total experience was very positive and didn't take a long time.