Larry Roesch Dodge Chrysler Jeep RAM reviews

Stefan Wuensch

Oct 20, 2016

Louis did a very good job supporting me getting the documents for the deal together even made sure that I had a smooth handover during his PTO. Excellent customer support

Adam Michels

Oct 18, 2016

Paul DiCaro made sure to get me in ASAP to take a look at the Town & Country that I had just purchased at Larry Roesch. He said he wanted to make sure that they did right and that I would be a satisfied customer. He quickly inspected the vehicle and got me on my way. I have to come back in for a follow-up to see how the A/C unit is holding up and if there is a leak, and I'm hoping & expecting that the experience will be great again.

debbie ortiz

Oct 17, 2016

very good they checked everything .

Trini Ruiz

Oct 14, 2016

When I arrived I wasn't greeted at all (same experience every time) I work in retail and we're really big on service and the impact good service can have on differentiating you from your competition. A gentleman came behind me and saw me standing there, his interaction with me was awesome. After i was in the system though, the service improved. Been going there for 3yrs now, I wouldn't have it any other way so this is more of a heads up...Thanks

g gianforte

Oct 13, 2016

My 2015 Jeep Latitude is plagued with many system failures. Your shop and primarily Kevin Sulo took the time to work with the recall departments to make my vehicle drivable. His boss was very personable and pat

Robert Hill

Oct 12, 2016

Very efficient and fast. .

Mary Corbett

Oct 10, 2016

Mario found the clips I needed and even asked another parts person to put them on for me. Mario went above and beyond!

Mark Giura

Oct 7, 2016

Efficient, friendly and customer oriented. .

Roberet DeBenedictis

Oct 6, 2016

Jeremy provided excellent customer service. .

Roberet DeBenedictis

Oct 5, 2016

Jeremy provided excellent customer service. .

Anthony Adreani

Oct 4, 2016

Everything was done to make my experience of getting a vehicle repaired as easy as possible .

Tony Larcher

Oct 3, 2016

Team members always take care of my needs and do the job right the first time

Michael Knapczynski

Sep 30, 2016

Great service, fast warranty work and Everyone we dealt with was extremely kind. Definitely will be going there for all our car needs and future purchases

Marietta Oleferwhik

Sep 29, 2016

Everything we requested was put on the car in a timely manner. .

BASIL RIGAS

Sep 28, 2016

Both times, your staff was extremely polite and patient to answer my questions. They made me feel at ease and serviced my truck quickly. Also big thanks to Dave Roesch who was helpful when I needed it.

Francisco Gonzalez

Sep 27, 2016

Good service very polite answer questions when needed .

Robeert Smith

Sep 23, 2016

The work was doing efficiently. The waiting area was clean with a pleasant environment. .

Jordan Haupt

Sep 22, 2016

Anthony was extremely helpful and gave an accurate estimate of time and cost for the services. It was even topped off with a free car wash.

latoya jackson

Sep 20, 2016

This was the best experience i have ever had purchasing a vehical. My salesman Scott was the best. Everything was quick and fast they made sure i was happy and not just in a car they wanted to put me in. Larry Roesch is a great car dealership. Everyone is professional and nice!

Steve Malecek

Sep 20, 2016

Bought my 2012 Chrysler 300 SRT8 from your dealership and have always been pleased with your service.

Akaose Richard Kachikwu

Sep 19, 2016

Drove in as earlier scheduled online for my first service and met with Mario who took car in. There was a misunderstanding about the rental car i had requested for, all of that was resolved through Remik who spoke with Paul and he graciously gave me a loaner. All in all, it was a good experience and was happy with the service techs.

Joe Jeffery

Sep 16, 2016

Dana was very helpful in assessing the damage to our car after we were hit by another car. She was thorough, knowledgeable and extremely courteous. Once we delivered the car for repair, she kept us apprised of the status of the repair and when internal damage from the accident was discovered she contacted our insurance company to let them know the damage was more extensive than initially believed, so it could increase our reimbursement.

Molleth Guevarra

Sep 14, 2016

I was very satisfied with this car buying experience. Very helpful, not pushy, and very friendly.Brad Miller - SalesKarl Bromm - ManagerKevin Ellis - Business Office

Basil Rigas

Sep 14, 2016

I just bought a 2014 Ram express from you and am happy with it. Your staff was friendly and they got me through in a very short time. .

Randall Rathbun

Sep 12, 2016

Actual service was fine, personnel seemed to not really care about anything, just doing his job.

Arron Hamilton

Sep 8, 2016

The service was fast & convienent & the staff were professional & courteous .

Arron Hamilton

Sep 6, 2016

The service was fast & convenient & the staff were professional & courteous

Jennifer Schulmeister

Sep 1, 2016

My experience was exceptional. The guy who assisted me was great and explained exactly what needed to be done.

gail gianforte

Aug 30, 2016

The staff at Larry Roesch was very helpful during my frustrating experience with my Jeep Latitude

Alicia Bassett

Aug 26, 2016

Service was thorough as always. Appreciated that service adviser walked through recommended service. Oil change took a little longer than expected.

Norbert Deichl

Aug 24, 2016

Jeremy was very friendly, and answered all my questions.

G Law

Aug 22, 2016

The staff was very helpful in completing the work as fast as possible. They squeezed me in as an emergency repair. My front right disc locked up. Unfortunately my front left locked up on the way home and had to come back to replace that side the next day.

G Law

Aug 19, 2016

The staff was very helpful in completing the work as fast as possible. They squeezed me in as an emergency repair. My front right disc locked up. Unfortunately my front left locked up on the way home and had to come back to replace that side the next day.

KEITH HASSELL

Aug 16, 2016

OK FAST SERVICE,WOULD LIKE TO USE YOUR DEALERSHIP FOR ALL SERVICE WORK ON MY VEHICLES

Carland Wright

Aug 11, 2016

When I entered the shop, I was immediately assisted. The employees treated me very well. I am very happy with the service I received at Larry Roe sch.

Carey Chase

Aug 10, 2016

Honestly, the whole process took longer than I anticipated but the customer lounge was comfortable, so it made the time go by faster. The time estimate provided was close. Employees were friendly. So far, no issues after...

Mike w

Aug 3, 2016

Was impressed with entire facility, salesman was very good helping me select right ram

BenL

Jul 22, 2016

The sales consultant and managers were friendly and not pushy by any means, had a lot of help from Jaime Lopez, Frank Visco, James Antoni, Karl Bromm, and Dave Roesch. They helped making my car buying experience easy by and stress free. I really want to thank all of them for all of their help and hard work. I am now a proud owner of a new car thanks to them

lee sennholtz

Jul 14, 2016

Treated with respect, professional employs, accurate estimate of cost and time of task

Nancy Williams

Jul 11, 2016

Jaime Lopez was my salesman. Really enjoyed working with him. He was very thorough in reviewing the various options available for my Renegade. His knowledge of the dealership, the brand and the processes involved in buying my car made the whole experience very easy.

Jammie Bugla

Jun 29, 2016

I was disappointed to receive my vehicle back dirty .

jesse wilkes

Jun 28, 2016

Very well treated every one was very good very Very good service. .

Kelley M

Jun 27, 2016

Joe was great! Very patient and willing to help. The dealership was clean and made the buying process quick and painless.

Glenn Nardone

Jun 27, 2016

Got me in right away and fixed it while I waited on a hot day .

Ninamarie

Jun 18, 2016

Almost bought my new Renegade from another dealer. That dealership pulled the old "Bate and Switch" on me. This was my first experience purchasing a new car and I really wanted it to be a good one. I am so happy that I walked away from the other dealership and found the car I wanted at Larry Roesch Dodge. My experience there was so different from the previous dealership. Jaime Lopez was wonderful to work with. He made the entire ordeal so pleasant and easy. He went above and beyond to help me find my perfect car and have it delivered in a very timely manner to their site. I would highly recommend Jaime and Larry Roesch Dodge to anyone. Thanks Jaime...I just love my new Renegade!!!

Vanessa Taylor

Jun 14, 2016

The service guy was very professional and seemed to be very knowledgeable about my vehicle. I wish I remembered his name. He has great customer service skills!!!

Luke P.

Jun 13, 2016

Recently I purchased a 2016 Wrangler Unlimited from Larry Roesch Jeep in Elmhurst. The experience was professional and pleasant. Initially I spoke with Megan McKittrick who always answered my inquires promptly and in a friendly manner. Megan put me in touch with Jason Bromm who helped me order my new jeep. I found Jason's help invaluable. A true professional and a sales man who cares about customer service. I would sincerely recommend him in your next at buying experience. Jasob was never too busy to return a phone cal to answer questions no matter how minor. Thanks again for a great experience.

ToddB

Jun 13, 2016

Jaime did a great job with the transaction. He was very informative and assisted us through the entire process.

Dille Berberi

Jun 13, 2016

Anthony is a Stud! He is great and deserves a company car to drive. .

Dave H

Jun 11, 2016

Had a great buying experience here. Although their locale was over an hour from me, it was well worth the travel. Patryk was my salesmen, and was very polite and courteous. Purchased a used truck which was superbly clean in and out. Very happy with these folks. For a hassle free and pleasant buying experience at a very fair price, search no more, stop in at Larry Roesch and speak with Patryk.

Diane Doerge

Jun 7, 2016

I dropped off my car a bit early, so a dark haired service rep came right to me, took my phone number and got the shuttle driver for me. He was super attentive and accommodating. I will forever buy Jeeps not only because we like them but also because we appreciate your service!!! We are always taken care of in a timely manner and never worry I car will be totally taken care of.

Ben

Jun 6, 2016

Easy process with a great salesman. This made the car buying experience pleasant

Anthony Saccomanno

Jun 6, 2016

It's amazing how helpful salesmen can be up until you actually buy the car, then you can't get help for anything. I politely requested that something I left in the car that I traded in be mailed to me as it had a lot of senemital value to me. I was told that it would be taken care of, and never got it. I asked if a matching valet key could be made since the second key did not have one in it, I was told that someone was going to look into it, never heard anything back. The salesmen I worked with was very friendly, but was quick to help someone else and leave me waiting. The facility was excellent, it was nice to have a play area for my children while we were waiting.

Ms. McNally

May 31, 2016

GM: Excellent Commercial Sales Consultant: Excellent Locate & Test Drive: Excellent Purchase Process: Excellent Finance Department: Excellent Departure: Excellent Overall experience is rated "5 Stars" on my behalf. Thank you Larry Roesch Chrysler Jeep Dodge and I will refer and be back soon to see you!!! A extra "Big" Thank you to Mr. Jason Bromm, Commercial Sales Consultant. A wonderful experience!!!

Jenna

May 31, 2016

Ramik was a great salesman and we loved leasing with him. He made us very comfortable and informed us of everything about the vehicle and more! Also, Dave helped keep the price right where I wanted! He also imported the vehicle so I could have it the same day! Overall, the best experience leasing my first vehicle!

Jacqueline Stawiarski

May 31, 2016

They were done within an hour and very professional. .

Jolana Kakavas

May 30, 2016

As always outstanding service, vehicle done before promised, porter dropped me at a nearby destination, everyone professional - swapped out another vehicle to have an extra key made, cashier profesionnal, polite, etc. Everyone and every thing was great!

Thomas Sedor

May 26, 2016

Very friendly and professional. Provided service and quotes quickly. Will recommend them to my friends and family.

RK

May 25, 2016

I had read both good and bad reviews about Roesch Chrysler jeep dealership, but wasn't convinced that they were that bad. The service was exceptional. They made me feel good from the moment l walked in the door till l left with my new car. It wasn't like they put pressure on me to buy a car from them. I researched online, made a few phone calls to verify that the car info l sought after was correct and finally went on to pay them a visit to assess their new Chrysler Pacifica inventory. I was welcomed warmly by Dave who handed me over to the smart young respectful salesman (Remik). We talked a little bit and l was just eager to take a peek at Pacifica trims they had. Remik gave me a tour of three Chrysler Pacifica trims (Touring, Touring L and the L Plus), but l wanted was the crystal black color L plus, which they said was in transit when we spoke some days before, and got a call back from them when it arrived their office. l have read and heard that the nicer a salesman is to a customer, the more that customer overpays. That is true only if you do not know how to negotiate for what you want. Remik not only made me comfortable, he was very knowledgeable of the Pacifica trims. The whole process from start to finish was great. I want to say a big thank you to Dave for making negotiations with the Bank easier. The Finance guy (Frank) who gave me my car docs just before l left was also very kind and respectful. My thanks to Megan who answered a few of my questions by email. Finally thanks to Roesch Chrysler Jeep employees for a great service.

Lukasz Banys

May 24, 2016

Very Profesional persons, helping me find perfect car , with quick purches proces .

Steve Pons

May 23, 2016

Great location - worked with Eddie to get my 2016 Jeep Cherokee 4X4 V6. Process was very seamless and easy. Got the price I was looking for and feel like I got a good value on my trade-in. Will probably go back to this location and work with Eddie again when my wife is up for a new car in a few years. Highly recommend both Eddie and Jeep Cherokee V6

Justin Krusko

May 23, 2016

good, promt service. advisors were friendly and informative. 0 complaints .

Jayme Scatchell

May 20, 2016

The staff was very friendly and took my car in at almost last minute to be serviced, filled my windshield wiper fluid at no cost and gave it a car wash. I'll never get my car serviced anywhere else!

Marie Smith

May 19, 2016

my appointment was a 8:00 am. I got in right away. Waited for approximately 1 1/2 - 2 hours, but we were advised that when I made the appointment. Very clean service area, very clean waiting area and nice upgrades.

Dan Ninkovic

May 18, 2016

Paul helped me out a lot and was very knowledgeable and helpful. Hope to deal with him again for my next service

Jack Weber

May 17, 2016

Scheduled an appointment over the phone. No lines. Dropped off the vehicle and asked for it early afternoon. Never received a call and called around 4 to confirm status. Was informed it was now ready and could pick it up. Used your shuttle service which was helpful.

Peter Anast

May 16, 2016

I know that rattles can be very annoying to find and fix but Paul did just that. I'm a traveling salesman so I spend a lot of time in my Jeep so I can really appreciate the team fixing these issues.

RC

May 8, 2016

I haven't bought a car in 20 years, so I'm a little rusty when it comes to car buying. I found a couple of cars on line at Larry Roesch Dodge and took a ride to see them. First, it was a great looking dealership, modern and clean. After talking to a salesman, Remik Drozdzal, he showed me the cars I was interested in. One was very nice. I told him I would let him know in week. At no time was I pressured about the car. After checking around, I went back to Larry Roesch Dodge and brought the car I was looking at. Again, no pressure and good negotiations. When its time to buy again, I'll be back.

Shaun Czmil

May 6, 2016

Jaime Lopez was a complete professional and extremely knowledgeable about the vehicle I was interested in purchasing. I would definitely recommend this dealership to friends and family. My wife purchased a 2015 Cherokee Latitude from Larry Roesch and two weeks` later I purchased a 2013 Grand Cherokee Overland.I`m just hoping the service department is as professional as sales.

Joseph Giardino

May 5, 2016

Was attentive to my requests, and pleasant to speak with. .

Lynn Deegen

May 4, 2016

Steve Hand always looks after us and is very patient when I have to review state contract options and the extra that our college likes to get on their vehicles. Steve never makes me feel as if he has something better to do, he spends as much time with me to make sure I'm comfortable with the options that we've taken. I appreciate his help and honesty. Lynn Deegen

Vincent Durante

May 4, 2016

Quick easy in and out. Good understanding and very helpful. .

Bill gomez

May 3, 2016

Michal Kania was fair, honest and pleasant to deal with in buying a 2016 Jeep Wrangler unlimited. I was looking for a specific jeep and when he could not locate one, he ordered it from the factory. It arrived in less than 3 weeks. The price was awesome and what he gave me for my trade in was fair.

Tye

Apr 29, 2016

I contacted this dealer about a specific vehicle. Their online sales staff was very helpful and professional. It made the process alot easier.

Mike Kosinski

Apr 28, 2016

Quick service, good loaner car, problems fixed efficiently. .

Trisha

Apr 23, 2016

I recently brought a car from there went bad in a week. Customer service is terrible they dress nice place look nice the quality of the service is poor so as my vechicle that's not working. Buyer shop around it I was you

lee sennholtz

Apr 22, 2016

very professional, sensitive service. Eric provided a number of options and provided an accurate estimate of time needed to complete the task.

Paul D

Apr 19, 2016

The service was quick on my needs were met and I was taken care of . The whole process was pretty seamless.

Dwight D.

Apr 19, 2016

I highly recommend Jaime Lopez. He was very helpful, not at all pushy, and he took extra time with us after the sale to make sure we understood all the extra features on the car. It made our car buying experience a pleasure.

Nico Paoletti

Oct 7, 2015

Always great here, I would recommend to everyone .

Andre Walker

Oct 5, 2015

Brought car in early morning , no appt and still was serviced.

Joe Amrein

Sep 30, 2015

Every thing was great all work was finished on time and ready to go. Thank you!

Heather Bartilotta

Sep 29, 2015

loved that paul took the time to walked me through the inspection report!

ringels

Sep 21, 2015

great dealer Carl one of the managers helped us find our new Dodge Durango great dealership recommended to everybody.

James Duda

Sep 17, 2015

It was great and timely for what I was having done

Gary D

Apr 22, 2015

The service was great. They came up with a quick diagnosis and repaired my Jeep for a fair price. They even washed my Jeep when they where finished. Class act! Great Job Guys.

Humza Raj

Feb 20, 2015

First, the place is very clean and nice. I went to look for a mid size SUV, went to different dealerships but this one caught my attention. I was dealing with Danny Ziga who was pretty good, but we never came to the point we wanted cause the managers did not want to sell at that price. So now 1 month or more has gone by and the same mid size suv that i want has dropped the price and i called the sales rep who is Danny only to find out he has left. Talked to some other sales guy there and looked at the notes from the previous conversations and told them that hey if they come to my price i will come down, test drive it again and buy it. I was told the manager will call back and still no call. So if your the manager and you want this car sold you should call back but "NO". I would have give them 5 stars for the buying process but no call and nothing yet, just disappointed that the manager never called, i understand this is business but usually you should help the customer and gives you one more client . I guess they probably sell 50 cars a month and they make a lot of money..I read different reviews about the management which were awful and how some just said management sucked, not sure about that. i was treated fine, everyone was friendly, i was not pressured one bit which is probably why i liked the dealership. I didn't think they were rude, but at least call your customer back who is willing to buy the car from you..I would have appreciated the call back. Humza Raj

Mike A

Feb 9, 2015

I have been in the market for a specific car for a while now, and found that this dealer had it in stock for a reasonable price. I called in and spoke to a representative (Rebecca) about the car and she told me the car was in stock and set up an appointment for me. The day of the appointment I got a phone call confirming my appointment. Although the the dealer was a hour drive away I wanted the car so it was worth the drive. Once I got there I was immediately introduced to a salesman (Eduardo). In a matter of 5 minutes Eduardo found out that the car was in service at another dealer and the time frame of its return was unknown. When I asked why they couldn't of told me that over the phone I was told that their system doesn't show when a car is in service only whether it's in stock or not. Now wouldn't you think to check that before a customer drives a hour to come buy the car? And when I stated that to Eduardo he replied, "you should be happy we service our cars". I should be happy to waste my time to find out a 2 min question for 2 hours worth of driving. Thank you.. Thank you very much for the incompetence.

TomJulieAmberlyCarolineJuno

Dec 31, 2014

A pleasant experience for beginning to end. Eduardo Barajos / salesman & Frank Visco / finance manager were nothing but professional. Would not hesitate for a moment to recommend anybody to this dealership!

Latonya

Dec 8, 2014

I spoke with Paul Oddo he did a fantastic job along with Mike when I came in a few days ago. I didn't have to wait long. My wait was enjoyable and I didn't feel pressured at all. I left with a 2013 Nissan Altima. I will be referring anyone I know who wants a reputable dealership with fantastic employees.

John

Nov 6, 2014

I'll get to the point. Found a vehicle on Cars.com from this dealership and called ahead to make sure they still had it available. Traveled 45 minutes to drive it and then sat down with the sales person to work the numbers on my trade. They show a piece of paper with the numbers on it and the price of the vehicle is $3000 higher than the price listed on Cars.com (Its still advertised this way). Same vehicle. I point this out to the sales person. He brings the website up on his computer and sure enough my price is correct. He proceeds to tell me that the price includes discounts for military and various other qualifications. However there is no mention of this next to the price, asterisk next to the price. I tell him this is totally misleading and leave. Purchased the next day from a different "honest" dealership.

Ken ZInk

Aug 29, 2014

We found our Chrysler Sebring Conv. on the internet. When I talked to Megan about the 2004 Sebring she told me everything i wanted to know about it. When I asked if it would be worth our while to come up to see the car. Megan explained we wouldn't be disappointed.My wife and I live in Earlville Il., that's almost 2 hours to get there. When we arrived Megan was gone. That's when we met Josh in sales. Josh let us drive the Sebring and also told us all about it. This included that the Sebring was owned by the owner of Larry Roesch, it was his Dad., They were the original owner.We found the Sebring to be just what we wanted. When it came to purchasing the car, Josh and the Sales Dept. was great. The Sales Dept.Agreed to take care of a few things that we wanted fixed. The Motor was one quart low o Oil when I checked it before we drove it. This was documented by Josh.When we arrived to pick up the Sebring Josh told us that evertyhing was done except for the one quart of Oil. Josh said that it would've cost the Sales Dept. $200.00 to put one quart of oil in it. When we were taken to the Finance Dept. Frank was great. I'd rate him a 10 When it comes to rating the Dealership I'd give it ALL but your Service Dept a 10. Special thanks to Josh who was great to work with. Let's not forget Megan, without her this wouldn't have happened. The Service Dept I'rate a 7. I was disappointed that we had to buy our own oil to add to the motor before we drove it home. I work at a parts store and a quart of oil for this car was only $9.00, in which I was the one to pay for it. I will be recommend you Dealership to my Friends, especially Josh! Thanks so much Ken and Karen Zink

lauren246

Aug 27, 2014

The Larry Roesch Chrysler Jeep Dodge Ram dealership is the WORST dealership I have ever bought a car from. I bought a car from this dealership only 1.5 years ago. After a couple of months of owning my car when I took it in for an oil change I had multiple mechanics told me that I needed new struts and shocks when I showed this to the service manager he told he sorry you bought the car with no warranty. Later on I have only have the car for 1.5 years and then the head gasket broke in the car. Which is a $2,000 repair. I went along with the repair because it was cheaper than buying a new car. Then only 3 weeks later the computer system starts to crash which is another costly repair. I was forced to sell the car and get what I could for it. While all these repairs were happening Ken U. who sold me the car decided to call and check how in with me on how the car was which he sold to me only 1.5 years ago. I told him the whole situation and instead of offering me some sort of help/ show that he cared about my situation he YELLED at me over the phone how I bought a good car from him and that I should of bought a warranty on the car. Didnt even offer me a discount or some sort of help on the situation.. Then I tried to call the manager and explain the situation and all I got was voicemail after voicemail. Never got a call back. WORST customer service. I would NEVER buy a car from them and expect it to last more than 2 years. And dont expect them to help you when your in trouble with the car they sold you.

Jamie

Jan 15, 2014

Rude, inconsiderate, didn't want to help me. HORRIBLE...went and purchased my car with Hawk CDJ. I recommend you do the same!!!!

Felicia O

Nov 10, 2013

It was a great experience with a very friendly salesman Ken Herbik .He provided us all necessary information for us to choose car that fit our needs ,he was very professional without the pressure to buy .He give me and my husband time to discuss, to thinking about it and within a week we decided the car we wanted. The car price was at the maximum which we planned to spend, Ken and Larry Roesch team made it happen. It was a pleasure to do business with Larry Roesch team.

Jon

Jun 24, 2013

I have never written a review on a dealer but I felt the need to this time. I was shopping around for a Dodge Charger Super bee locally in Minnesota and the dealers here had no interest in selling one for less then MSRP. I decided to widen my search a little and came across Larry Roesch Dodge. They had 3 listed all at great prices. I was able to deal on the one I wanted and got it for a great price. All of the process was done by email and with a couple calls. I drove to the dealer and the process there was just as easy. They detailed the car while I was signing paperwork and got me out the door before the rush hour started. I drove 18 hours round trip that day and enjoyed the process so much I wouldn't hesitate doing it again. I have told several people who have been shopping for cars about my experience with Larry Roesch Dodge and even offered to go with them to the dealership.

Tony K

Jun 3, 2013

I brought a 2013 Grand Caravan SE on Memorial Day from these guys. I was helped by a great sales rep Adam Jones what a awesome guy, patient, friendly and very professional. They took my trade '05 Pacifica and after negotiating for an hour finally gave me a honest fair price. They do not waste your time and are motivated to help you out with any questions you may have, prior to making such serious buying decisions. Make sure when you buy a car from them to get the Mopar Extended Lifetime Bumper to Bumper Warranty from their finance guy Frank Visco, it's worth it and will pay off in the end. They have a clean/organized showroom, and a large inventory of cars and trucks color/styles to pick from. These guys care about the customers time and clearly look forward to earn repeat business.

Sarah

Feb 15, 2013

Brought my jeep in multiple times for the transmission because I felt it wasn't driving right. 4 visits and 1,000 dollars later they tell me I need a new transmission for 5,000 dollars. My jeep has less than 50,000 miles on it. Had to have my car towed there and called for a status and no one was able to answer questions on my car. Called before closing the same day to check status and I was told everyone who worked on my car went home for the day, sorry. What kind of customer service lets the customer clueless about when their car for 24 hours? I need my car to go to work and for transportation, maybe the idiots didn't know that. This place sucks and will be selling my jeep just so I don't have to deal with these idiots anymore. I will also do my best to make sure no one I know buys a car from them.

Artic edition wrangler

Jan 10, 2013

I have been a dodge owner for 20+ yrs. Roesch dodge has helped me with excellent parts counter guys and service. Since that service was so helpful I wanted to give them first chance at a sale of a new jeep. Dave Roesch was my salesman. He was very friendly and helpful. They understood I would go to another place and had no problem with that. I walked out of second place. That place was like a step back in time. Forcing a sale showing me everything I didn't want. Totally bad experience. Dave greeted me when I came back. They knew they had me. Still gave me a great price and finance was fast and easy. I have recommended them to a few friends even when a family member works at a different dealer. It has been a year now since I purchased my vehicle. I had one minor issue with the car and have brought my car there for maintenance. Even have ordered some after market jeep parts through them. Have not had any bad experiences. Always friendly and professional.

Joe Robinson

Jan 9, 2013

They were very pushy and took forever trying to wear you down so you just want to buy something and get out of there...total waste of time driving there and using fuel, don't bother going

Louis L

Oct 29, 2012

Was very happy with Todd who helped find exactly what I was looking for. Search across four states to find the car i wanted, set up the dealer trade and got me my new Chrysler 300 SRT8 in under a week. Great customer service and made it easy to get into my new car. Thanks!

Lhill85

Aug 19, 2012

Had a great and fun experience, got a used 10 Honda and the price and condition of the vehicle were both attractive.. They also did a great job in getting me a few things that are important to me in a car. Would recommend

mrs johnson

Jan 8, 2012

my experience with jr was very pleasant and he and the other staff treated me and my husband with the utmost respect

Justin RN

Dec 24, 2011

Although I didn't purchase a vehicle from Larry Roesch Volkswagen, Bill, who I spoke with about a car was very helpful. I was treated with respect, professionalism, and was followed up with thoroughly. Had I not found a vehicle locally, I would have purchased from this dealership without reservation!

Simply

May 23, 2011

The Larry Roesch Dealership offered attentive service without being stiffling. The salesmen were friendly and expeditious in the process. We received a fair price and look forward to doing business again with their dealership.