Larry H. Miller Chrysler Jeep Dodge Ram - Sandy reviews

tbporter

Nov 1, 2016

I was working in LA and had to do all communication via email because I'm in a recording studio and can't take calls. I got the negotiation and terms on line, flew in Saturday, spent an hour and a half at the dealership and went home with my new Ram.

SRT

Oct 31, 2016

As always, totally satisfied with service performed

JeepSRT

Oct 31, 2016

As always, I received great service from your store...I am 100% satisfied and will return as needed. I'm always treated fairly and have had no issues with my Jeep since buying it new.

Mary Eatchel

Oct 26, 2016

I was, as always, pleased with the friendly staff and quality of the work.

Danielle Ivins

Oct 24, 2016

My husband and I recently purchased a Jeep Grand Cherokee from Ken Labrum at Larry H Miller in Sandy. We were VERY picky about what we wanted and were totally accommodated! Ken tracked down our dream car and had it to us within a week. We felt so taken care of by Ken and the people at Larry H MIller. We brought our 2 busy toddlers with us during the car buying process and they were given snacks, drinks and entertainment. We will definitely be doing business with these guys again!!

Jna

Oct 24, 2016

Easy dealership to buy a car from. Brad was the best.

Mike

Oct 4, 2016

Bought a new jeep recently. Eddie was great to work with and very professional. I would trust him to buy a car in the future.

mpadro81

Oct 4, 2016

Great purchasing experience made by John's sincere interest in finding the right truck for my family.He answered all my questions, via email, phone calls, and face to face meeting. No pressure!!!My wife and I dropped by unexpectedly on John while he had other customers. An associate of his Shahzad Janjua help us tour the inventory in the lot and was very helpful as well.

Lorna Genereaux

Oct 2, 2016

Excellent customer service as usual. I've been a customer of LHM since 1992 and appreciate their service and honesty.

Charlotte Butler

Sep 30, 2016

We have always received good service whether buying or maintaining our vehicle at LHM. This is the 4th Jeep that we have owned. Presently we have a 2007 Compass and a 2016 Cherokee Latitude. We always give LHM a thumbs-up whenever we get an opportunity to do so. We really appreciate all the helpful, courteous staff.

Justin DeJong

Sep 25, 2016

SAL was our salesman. He was amazing to work with. He was very understanding and answered all the questions. We found a couple thing the didn't work after we bought the car and he went to all the right people to get it fixed. Thanks to Sal i would definitly recommend this dealer ship.

Kirarose3

Sep 17, 2016

Darren Dunn and his team made what I thought was impossible possible. The best buying experience I have ever experienced. Darren is the man .Highly recommended this guy

JJohnston

Sep 16, 2016

Brought vehicle in for alignment front tires wore out with only 11k on them! Had spare mounted on one and purchased 1 new, while driving home noticed the air pressure that was put in is not accurate!!! Should not have to check...

Jules

Sep 14, 2016

Per recommendation from my insurance co. I tried TrueCar. I saw the truck we were interested in, filled out the pre-application and connected with the LHM Dodge dealership. I spoke with Darren Dunn and explained our circumstances and made an appointment for the next day. We took the truck for a test drive and loved it! Our purchase was the most efficient, quick and best dealership experience we have EVER had. It was a pleasure to work with Darren and the finance guy.

Alison

Sep 10, 2016

I brought my car in with a check engine light and a message saying to turn it off and not drive it. I called ahead to ask and was told that there were no appointments available, but to bring it in anyways and they would see what they could do. Larry got my car diagnosed, fixed and out the door in less than an hour. I wouldn't trust anyone else with our two Jeep Grand Cherokees.

Bryan Coats

Sep 8, 2016

I have purchased many vehicles over the years and this was the quickest transaction I have ever done. In and out in less than an hour with the price I was looking for.

MjLarson

Sep 8, 2016

Time estimate to accomplish work was almost to the minute.

Larry Feld

Sep 8, 2016

Great salesmanager Perry and Salesman Curt Dodge. Treated me well and got me the truck I wanted. The price was great. Thanks guys, you did a great job.

Petey Moore

Sep 8, 2016

My technician was so friendly and informative. He wasn't pushy or try to immediately up sale me on this and that. The waiting area was clean neat and had lots of room. Isiah made it worth my time to stop by and get this done.

Stan Russell

Sep 5, 2016

First time user at this Dealership's service department. Service advisor was professional and courtesy. The process was easy and efficient. Great experience.

Icecream

Sep 5, 2016

My husband and I had a great experience with Darren Dunn. We are from Gillette Wyoming and were able to deal with Darren over the phone as we decided to drive to Sandy to pick up a truck. The truck was everything Darren described and it ended up being the easiest transaction we have ever made purchasing a vehicle. Thank you Darren Dunn!

Mr. Rappleye

Aug 26, 2016

Took over 6 months to get the parts for my safety recall!I would have been nice to get a more competitive price on an unexpected repair they found during the recall repair! Offering a good discount on these ( found ) and needed repairs would soften the blow of an unexpected repair on a safety recall visit! It makes it feel like an opportunity to make money on a free repair visit. The positive side, they did have the replaced part to show me when I ask to see it. If you are striving for excellence you must be aware how you make your customers feel about their visit!

Durango man

Aug 26, 2016

Quick no hassle service. Brought Durango in for oil change and weird sound in suspension area. They figured it out quickly and ordered part to be put on at a later day. thanks

tkpreece

Aug 26, 2016

Work completed as requested and on time. Appreciated the ride back to the dealership from my work to pick up the car and the explanation of the work preformed.

jwar25

Aug 25, 2016

They were not pushy, they did all they could to get me the best deal they could, and I really enjoyed working with them. Plus I got my dream car so thats great!

Karen Anglesey

Aug 24, 2016

I asked for a transmission service, oil change and rotate the tires. I came in on a Saturday without an appointment. There seemed to be an issue with the transmission service and it took a long time. Darin kept me informed and said although there was a question about the seal on the transmission he was not going to let me leave until the service was completed satisfactorily. I was concerned that there might be a problem with transmission seeping that was not an issue when I brought my vehicle in for service.I was given updates by Darin and he made sure that my requests were completed with satisfactory results. I have always been pleased with the service at Larry Miller.

Nothappy

Aug 17, 2016

Details, 40+ miles and half a day wasted On 8-4-16 I brought my truck in for two items mainly and asked to have new wiper blades put on also while I had it there. Below is my input from my experience. I was told the Air Conditioning was good and there was no exhaust leak, I walked to the parts department with service writer as he was telling me this as I made it known I was not happy, and bought my wiper blades. He said he could get someone to put the blades on but I told him no, I was doneI tested my truck A/C today (08-09-2016) at work with calibrated Raytek Noncontact thermometer, the same one used to test commercial aircraft systems.. OAT was 91* and prior to starting a check of the interior of vehicle drivers seat back was 115* , laser temp probe pointed directly at dash A/C vents temps were 115*-117*.. I started vehicle and had A/C on MAX cold & on recirc and doors closed, after 4 minutes temp readings at same locations (A/C dash vent outlets) were 64*-62*... Quite different from the readings I was told they got at Larry Miller, Sandy, UT. I think I was told they got 40 something temp readings.. Then I retested it again (08-10-2016) at work. OAT was 76* and seat back read 91* and vents read 63*-64*.. after 4 minutes the vents read 51*-52* and seat back 78* ... Never did get any 40* readings and 4 minutes should be sufficient time I would think. Is that standard cooling for a 2015 Dodge truck? It takes forever to cool down the interior. Do you call that sufficient cooling? I also brought it in for an exhaust leak that I hear more and more as time goes on. After I first got the truck it would last just for a couple seconds after starting in the cold mornings but has progressed to where it will do it during the day. I get to work at 4:30AM and when go home at 3:30PM I can hear exhaust leak for about 3 seconds even during the summer. I was told the noise was the lifters? So at 8126 total miles its normal to sound like a diesel at start up? My wife has even commented on it more than once. Well if hydraulic lifters I would say they are bleeding off after the engine is shut down, not good... Then if solid lifters then need adjusting, but I seriously doubt there are solid lifters in any new engine today.. Does this sound reasonable to you?? I have been turning wrenches for about 40 years, motorcycles, drilling rigs, heavy equipment, coal mine, service station, auto dealership, and now Commercial Aircraft.. I know what an exhaust leak sounds like... I was told there was no exhaust leak but that he had tech check all bolts and even header bolts. Now if they checked all bolts visually only, the job was not done right, but if a wrench was put on the bolts to ensure they were tight (looking at the bolt heads I wonder about that) he had to verify EVERY bolt was unable to get any turn of a wrench in tightening it... Also note, my apt was for 11:00 AM and I brought the truck in almost 1 hour early to let it cool..I have a very good picture of a clean exhaust pipe connection with a large amount of black exhaust leaking out from the NON-EXISTANT exhaust leakThe long and short of it is, don't treat me like I'm an idiot..Kasey O'Connor

Vincent

Aug 15, 2016

Received an online quote for a car with several emails back and forth with one salesman. Go to the dealership and test drive the car. I love it and want the car. Fill out the credit check form. They come to me with an estimate for my trade in, $4000 below blue book trade in value. And......... Then I'm told there was an error in the email and the car is actually $10,000 more than I was quoted. They "work with" me and are willing to give me $1000 more for my car and $1000 less for the new car. Still $12,000 different than what I was expecting. They apologize for the error and say he sent out the email with the incorrect number to 3 other people and he was able to find all of them another car they were happy with. My concern is he had a week to correct the number with me and never did. Seems like bait and switch to me since he did it to 3 other people that week. Also, I could buy the next higher trim for the price they wanted to charge when I was there. I will not go back.

Dawn D.

Aug 13, 2016

The recall was taken care of faster than expected and the dealership was great about giving updates on the status of my car.

Rey

Aug 10, 2016

COULDN`T HAVEN'T BEEN MORE PLEASANT EXPERIENCE. THE WE'RE VERY EFFICIENT WITH MY TIME.

CopperT

Aug 4, 2016

Dealings were positive and sales group worked to assist in a quick effective way. I was happy with the way we were treated, the overall transaction was quicker than some I have been involved with in the past. The worked with me on my trade in and found me a better interest rate for the loan than I had researched. The vehicle was immaculately detailed and ready to go when we were finished. And wow, the vehicle had a full tank of gas! First time I have purchased a vehicle with more than a few gallons of gas. We met other staff members and even spoke with a gentleman that was doing the final detailing. Overall very pleased and would definitely go back and recommend others to use this dealership.

Lorin chatwin

Aug 1, 2016

When pulling my 5th wheel travel trailer with my 2014 Ram 3500, I kept getting an EVIC message "service trailer brake system" or "trailer brakes disconnected". This occurred 8 or 9 times in a short distance. Checking my trailer I could not find anything wrong with the plug or wiring. I asked service advisor Oliver if a technician could look at my trucks trailer brake controller. After about 30 minutes of checking the controller, the technician told me it was indeed the controller and replaced it with a new one. I just returned today from a 400 mile run with my trailer and those messages never once came up and the brakes worked great. Thank you for taking the time to thoroughly check the truck over and make a quick repair. The folks in this dealership are superb individuals and genuinely care about the work they do.

C W Broadhead

Jul 31, 2016

They are always helpful and polite. It is very busy when you get there but they have a nice area to relax or a shuttle bus. Most of the time they are done quick enough to just stick around. But this time we took the shuttle to the mall. Like most repair places it takes time to get the job done. The area to rest is very important. It is always clean and the kids like the hot choc.

Chad

Jul 31, 2016

We found a used minivan available from this dealership. We live out of state so we sent an email with what we could afford to pay for the car and they responded in writing saying that they would accept our offer. This email was from Jim Jackman who claimed he was a manger. We had some people who lived in the area go take a look at it. They then took my credit card information in order to take a $3,000 deposit to hold the car until we could make arrangements to travel there and get the car. About 30 minutes later I get a call from Jim Jackman saying that he could no longer sell the car for $10,000. He said he didn't realize there was a service expense of repairs that they had already done of $1,800. He goes on to say that he can only sell the car for $11,800. And that it is his boss who is telling him this. I don't know why he promissed me in writing that he would sell it at $10,000 and then once they take my credit card information, all of the sudden he has a boss that won't let him??Very frustrating. Not sure what happened and why they went back on their word.

Newer15

Jul 28, 2016

They had an inventory of a hard to find vehicle. They were a knowledgeable staff with excellent customer oriented service. We felt important and they were happy yo assist. We got a far price for our trade in. They even provided us with a longer vehicle for the night while they got they completed the standard checks off a new vehicle of the truck. It was an excellent experience. We will certainly be back the next time we are looking for a car/truck.

N8olson

Jul 24, 2016

I am a young mother who just bought a new vehicle from them. My salesman was awful. His name was Sal. He was a horrible person. I could tell he didn't care about me at all and just wanted to sale me a car. I think this whole dealership is corrupt. I wouldn't recommend this dealership to anyone!!!

hhb2isme

Jul 20, 2016

I appreciate the professional manner that employees use when helping me with my car. The prices charged are sky high. I understand that you need to make money. The particular problem my car had was in the process of being fixed by my husband. I asked him how much the part my car needed cost. Your dealership was charging double what the part cost online in addition to charging for labor. Seems excessive and pocket lining to me.

Utah Shopper

Jul 20, 2016

Bought a van from Sal at this dealership. He put a lot of effort into finding the right car for me. The van I purchased was in great shape and far better than a lot of used cars I saw.

David L. Turner

Jul 18, 2016

Larry Larsen in service great to work with . He is why i buy Jeeps..

arnold5

Jul 18, 2016

JD was great to work with. We enjoyed the experience. He was efficient, friendly and attentive to every detail. We would recommend our family and friends to him.

tnaftzger

Jul 18, 2016

Service department is Awesome, ample wait time.Karston Saar was great to work with. Parts department / I love that they have UTE's items to purchase for a good price..

Happy Truck Owner

Jul 16, 2016

Happy owner of a Ford F150 Lariat. Sal was a great guy and very helpful finding the truck I wanted. We appreciated the time he spent finding a truck.

Mike

Jul 12, 2016

Our salesperson "Eddy" was awesome! He knew about our previous experience with Ford from other location and "made it right" with the sale of our new Jeep to us. The finance dept also was aware of our previous experience and did well. Because of those two gentlemen we will shop LHM Jeep for our future vehicles.

Jodi Byrge

Jul 12, 2016

Sal made this experience fun! Sal helped us to find a great Jeep and took us to the service department to make it exactly how we wanted it AND kept us in our budget! He was honest and forthright, as was the service manager. He went above and beyond to help us make the best decisions for what we wanted.

Jeffeast

Jul 11, 2016

I would trust the Iraqi army of Larry H Miller Jeep Sandy, the service department (Larry in particular). The service department is more like a cheap used car dealer from the 1970's, loves bait and switch and even more not completing the work they are paid for. I would have put 0 stars if it let me.

WLou

Jul 8, 2016

It was a pleasure having Sal to work with during our vehicle purchase. Sal was very helpful and listened to what we wanted with no pressure.

Laurence McKinney

Jul 5, 2016

could not be happier. the service manager took car of my problem and did it a way that was very profinable he made me want come back when its time to buy

alwaystails

Jul 5, 2016

Came in knowing exactly what I wanted. Sal was a great guy. He found me the car I wanted at the price I needed. It was the fastest car buying experience I've ever had. Thanks Sal.

D&M

Jun 22, 2016

We visted your dealership after a bad experience at Doug Smith. Our first encounter was with a salesmen who would not even acknowledge me, only my husband. I walked away and was ready to leave when I was approached by Noah. He asked if I had been helped and since I was the one buying the car I said no. Noah was awesome! He acknowledged me and our questions. In fact for being a newer employee his knowledge of the car was very impressive. He never talked down to us and was so respectful. I would send anyone I know looking for a new car to see Noah. He was amazing and is the reason we bought from your dealership.

Amy

Jun 21, 2016

Great car. For the first time ever I didn't feel like I got taken advantage of by a dealership!

Chris

Jun 13, 2016

It took three days to isolate the problem and get it fixed. They were very diligent in getting my Jeep repaired and Larry kept me updated with progress reports.

gcdiesel

Jun 11, 2016

larry was very helpful. told me he'd need two days. did it in one. gave ma a loaner to drive, since i had no wheels and it was under warranty. it was a pain to have to take the grand cherokee in because of a plugged exhaust filter in the first place, but larry and the dealership sure made it less painful.

eddy2520

Jun 10, 2016

Service the way it should be. Had to have the AC fixed fast, hot weather was 1 day away. She, who must be obeyed, said to GET IT FIXED. Drove to LM without an appointment and was greeted warmly and ushered in to waiting area. They came back with a diagnosis and estimate for repair. Turned down the shuttle to home as the car is a work vehicle and just waited. The repair was completed as quickly .and I was on my way. When the car was returned to me it was clean and free of any residue from mechanics, and the AC worked fine, as it should have. I have used LM service before, it is a long way to get to LM, I pass two other dealers to go to LM because of how fast they are.

David van Hees

May 31, 2016

Went in to by a certified pre-owned truck, and ended getting a truck and a new Durango. The team were excellent, and the deal I got was amazing

Aaron Grover

May 31, 2016

From the moment I walked in the door, I knew this was where I would buy my truck. I felt like Royalty being taken care of by Perry, and his best sales guy JD. It was great. I would recommend these guys to anyone!

Igor

May 30, 2016

He was very Professional, also very friendly, efficient with my time,knowledgeable about the vehicle. I would highly recommend this dealership to anyone that I know

DannyR

May 29, 2016

What a team of awesome people who work at LHM Dodge in Sandy. I am extremely happy with the customer service, particular attention, and product knowledge I was provided with. The staff went the extra mile to accommodate all my requirements and give me a great deal on a gorgeous 2016 Dodge Challenger. These folks will make sure the consumer is well taken care of and unlike many dealerships, they will guarantee customer satisfaction to the fullest and earn the customer's business. Bernardo, Chris, Dave are a few of the staff who did a great job efficiently creating the best deal on the vehicle I ended up purchasing. No back and forth haggling and they applied all possible discounts and rebates. It was clear they were all passionate about their cars/brands and want to see everyone own one (or two). I will most certainly be a returning customer! I will not go to other dealerships where so many times subpar service is provided when the Larry H. Miller Group excels at making their customers happy and are the best in business.

Amanda Richards

May 24, 2016

Thank you to LHM for a great car buying experience. Not only was my salesperson (Hayden) wonderful to work with but the whole team was fantastic. I had limited time due to my child accompanying me, Hayden did his best to be speedy and yet accurate throughout the whole process. After signing the paperwork I headed to the finance department and they had the papers ready to sign in a few minutes. This was the first car bought without the help of my husband and I couldn't be happier with the help I received from the LHM team. They made it easy and stress free. Thank you LHM for your assistance, a great experience, and a car that we love!

Oliver Birth

May 24, 2016

I took my Jeep in for warranty service. Everett made sure I had a rental car and kept me informed every step of the way. Great job!

Laurie Marsh

May 20, 2016

Larry Larsen and Brian Brady are the BEST. They are always ready for me, my car is done on time and clean. Repairs are always completed with perfection!

Scott

May 20, 2016

Great staff. Isaiah in the service dept was great.

Happy truck Daytona Beach

May 20, 2016

When I got the truck home I had buyers remorse I really wanted an 8 foot bed and I purchased a mega cab with a six-foot bed I bought the truck on Saturday on Monday morning I went back to the dealership my sales rep Bob payne drove me around the lot until I found a truck that works for me I'm extremely happy and I thank Bob for all his patients

Gen1274

May 14, 2016

My dealer contact Darren Dunn was the most down-to-earth, "not your typical car salesman". He let my new jeep sell itself, and thoroughly walked me through everything the car was capable of. Love my new Jeep!

Michelle

May 13, 2016

John Carper took excellent care of me and made my trade/purchase easy and enjoyable. He got me exactly what I wanted. Color, style etc. He made me laugh, offered drinks while I waited and got me through the process quickly. I would recommend him and this dealer to everyone!

Snakeriver

May 7, 2016

Larry Larsen is always a pleasure to deal with when it comes bringing my Jeep in for repairs Getting back to me about what is wrong, cost,and when the car will be done.Thanks service Team

Valdez

May 6, 2016

We came in to trade our Jeep Grand Cherokee 2011 for a 2015, our salesman was Sal, he did great! Was very friendly, helpful, and had a lot of knowledge! I would recommend come to this dealer! Very nice and friendly staff!

L. Anderson

May 3, 2016

Noah was very helpful and kind. I arrived before my son did. His friend worked there, but I didn't know his name. Noah still talked with me and gave me information about selling my car. It turned out my son's friend was leaving, and so we ended up working with Noah. It was a good experience. My only criticism is that it always takes so long to buy a car. I wish it could go faster --four hours is too long.

Tony Dail

Apr 25, 2016

I recently bought my 3rd car from this dealership. I'm extremely picky and slow to make decisions and the salesman, Jim Jackman was perfect to work with. He hung in there with me for hours. Never pushy, never "salesy", he just seemed to care about what truck was really going to make me happy. I ended up with a 2016 Dodge Ram 1500 and it's EXACTLY what I wanted. Make sure to ask for JIM JACKMAN, you won't be disapointed. THEN, I dealt with Shaun in service and he completely took care of me with new wheels and tires. This place is great and at no point did I feel any pressure. Love it!

Jeepc14

Apr 23, 2016

Clean fast fair friendly staff the staff is fast and friendly they ask questions and get it done the price is fair waiting area is good

rad42

Apr 20, 2016

Darren Dunn provided excellent service to us in our recent purchase of a new Jeep Grand Cherokee. We explained what we were looking for and he produced several vehicles for us to test drive and helped us refine our search. The process of purchasing a vehicle usually takes several hours. We were there less than 4 hours from start to finish. Darren took the time to teach us about the features of our new Jeep and gave us his contact information in case we should have any questions. I've purchased a lot of vehicles over the years and this was the best experience I have had.Bob Davis

vapos963

Apr 18, 2016

People are easy to work with. Wish it was a little faster to get the car done but I would rather sacrifice time so that they can do quality work on my car.

Completely satisfied customer

Apr 14, 2016

As an out of state customer coming down to buy and pickup my vehicle, I was amazed on how simple the dealership made the process. My particular salesman was Ken Labrum and he did a tremendous job communicating with me. I was able to drive down to look over the vehicle and drive back within an hour of arriving. I will pursue future purchases with Larry H. Miller without a doubt.

Jeff Day

Apr 13, 2016

Someone who was in my vehicle knocked my garage door opener off the visor. Knocked the back of it off, dropped out the battery, and simply replaced it back on my visor. I found the back piece on the passenger side floor and thought it must have been from somewhere under the dash? But when I got home and the garage door wouldn't open, I checked the clicker and found the problem. The found piece was from the clicker, and I found the battery under the drivers seat. It would have been nice if whoever knocked it off, could have owned up to their mistake????Larry, the service writer, was GREAT, as always!

Colleen Winkler

Apr 5, 2016

Sal was very great to work with. He made everything easy. He came out while we were looking and let us know we could look around and we told him our situation and said if we needed anything we could come and ask him. When we decided to take a closer look at a Jeep Wrangler he was super helpful and was able to get us a good deal. The whole time he worked with us he was helpful and knowledgeable.

NeedSpeed11

Apr 1, 2016

I took my Charger in for the emissions and safety inspections. From my first contact with Lange, I knew he understood how I felt about my 'guy.' He helped make a name correction and explained things clearly. I was told there were 6 in front of me and it would be approx an hour and a half. I settled into a comfortable waiting area and less than 45 mins later, all was done. At no time did I feel belittled as a female or like just another body to deal with. Will surely recommend LM to others. Thanks so much!

Tom Jackson

Mar 22, 2016

Pretty easy process, Brad found the car I wanted at another location and brought it in for me to test drive. He was very helpful setting up the electronic settingsPrice of final extended warranty was higher then original verbal quote. Diesel exhaust fluid was not completely filled (turned over 1 gallon short).I still need my second set of keys.

Michael Venturino

Mar 20, 2016

My service advisor, Mike, went out of his way to work me in a very tight schedule so that my truck would be completed the next day instead of me having to travel back to Nevada.

Jeepguy89

Mar 17, 2016

Service was great and staff was friendly...I bought my jeep from here and every time I go back they take care of me in a timely manner.

Kenyon Tanner

Mar 16, 2016

Quick and fast Finish my inspection and emissions without any trouble

Deb

Mar 13, 2016

Helpful service person, done in less time than he estimated. Just an oil change and some computer updates on car but still treated well.

Blake

Mar 12, 2016

I love going to the Sandy dealership, even though I am usually just getting my car serviced, they know exactly what they are doing here and I'm always pleased with the service they do.

Gilbert Ulibarri

Mar 9, 2016

My wife works for the FCA brand and we know how important is for the dealership to receive high surveys scores. And that is why we provided the scores we gave but we have feedback to make our experience to excel expectations. We always go to your dealership to do care for our 2015 Chrysler 200 and as a customer we are tankful to have the dealership work on our vehicle fast and they are very responsive but there is something that seems to be wrong and puts us on edge when we get the car back as we care for our car with so much love we expect others to care for our vehicle with care an love as well such as: Oil spots on the handle door are not acceptable and left over protected plastic and paper are left behind. We would like to have the vehicle washed as many other dealerships do for their customers. My wife hear calls every day about customers complaining about their dealerships not detailing their car after being worked on and we think that to satisfy a customer running the car through the carwash may be insignificant but for the vehicle owners really means a lot to the customer. We hope that the feedback reaches the dealership so that we can have the vehicle washed and clean when we pick it up next time we go in for services - Sincerely Mr. and Mrs. Gilbert Ulibarri Proud owners of 2015 Chrysler 200

jeep, debby2016

Feb 29, 2016

I brought a new Jeep Cherokee after losing my Jeep Renegade in a car accident days prior. Noah was great to work with and really understand the options I wanted. He was quick to find the vehicle I desired and compassionate to the delicate situation of being without a vehicle.

shelby

Feb 29, 2016

They work fast and I trust the work they do. I've never had any complaints with the service I have received at the Sandy location.

JB

Feb 28, 2016

Good service, used them for years. I purchased my car here in 2005. Car ? Dealer 100%

Laura M

Feb 26, 2016

We bought a brand new Jeep Grand Cherokee from LHM Dodge/Jeep Sandy. Brad was very helpful and made sure we knew our options to get the exact Jeep we wanted. He was very quick to get our sunroof ordered and installed. What we were super impressed with was his quick response and helping us with questions weeks after the sale. He was always available and happy to offer assistance. We are very happy with our new vehicle. Thanks Brad and the LHM team!

ljmccaskill

Feb 26, 2016

We bought a brand new Jeep Grand Cherokee from LHM Dodge/Jeep Sandy. Brad was very helpful and made sure we knew our options to get the exact Jeep we wanted. He was very quick to get our sunroof ordered and installed. What we were super impressed with was his quick response and helping us with questions weeks after the sale. He was always available and happy to offer assistance. We are very happy with our new vehicle. Thanks Brad and the LHM team!

KJSmitty15

Feb 19, 2016

My 2008 Jeep has almost 130 thousand miles on it and has never had a problem thanks to these guys! Wouldn't trust anyone else!

EileenT

Feb 7, 2016

Everything when smoothly from the time I dropped my car off until I picked it up. Great staff great job! Would recommend to a friend.

Matt

Feb 6, 2016

Great to get the car in and out so quickly for an oil change. Now stop sending so many surveys. This is the 2nd one for this service.

Emily Maclin

Jan 31, 2016

Darren was great. He helped me figure out exactly what needed to be done with getting my car traded in was realistic and helpful with figuring out my loan. Being so young(22), sometimes you're treated as an a child, this is not what happen with Darren. I felt important the whole time I was at the dealership and he acknowledged that I knew what I was talking about and that I knew what I wanted. He spent a lot of time showing me how to operate everything on the vehicle and I could not be more pleased with this experience. I will be a jeep customer for life, and a Larry H Miller Jeep customer for life now too. Amazing car buying experience with them.

Rachel

Jan 31, 2016

Good job done in a fairly timely manner. Would recommend this dealership. Repair was done well as I would expect from a Toyota repair shop.

randyc

Jan 29, 2016

Saleman spent the time to show my wife how all the buttons worked in her new car. Thanks Sal. Finance was quick and the car was cleaned perfectly.

Jharrow

Jan 23, 2016

Larry Larsen our service rep kept us informed and did a great job. Very pleased with our service. It was a pleasure to deal with the service department.

Turquoise2

Jan 21, 2016

I needed an oil change and asked the dealership NOT to rotate my tires. My tires were rotated and the Big-O sticker on my windshield was discarded - Where's the attention to detail on that request?

It's all about the ride!

Jan 19, 2016

Received a trade in value online and found the vehicle online with an online price. They wouldn't honor either price when I showed up in person. The price difference from online to in person was a difference of $6,125.00. They wouldn't budge at all on the numbers and the vehicle was also a DEMO and that hadn't been disclosed. I even mentioned it was a DEMO with 3500 miles and asked about a credit for that. I was told by my salesman that the guys hiding behind the glass won't budge. But, if I wanted a lower monthly payment, they would work with me on that! It's not about the monthly payment guys, it's about honoring what you have posted and treating people decent. I left feeling like I had just worked with a bunch of vultures who were banking on me being stupid because I was in love with a vehicle. End result.... they lost a sale and a customer for life!

tonyakaye67

Jan 19, 2016

Salman listened to what I needed and wanted ina vehicle then found me the perfect vehicle ..He then showed me alternative options !!! Thanks for listening

carguychristian

Jan 18, 2016

Had an appointment, was attended to promptly and work was completed in a timely manner.Everett was kind and professional made sure I had an understanding of the repair that was done.

Hdubb8

Jan 14, 2016

Everyone was amazing amf helpful! My salesman Noah was very helpful and patient with me! They all went above and beyond to make me feel comfortable.

Charles

Jan 7, 2016

I just bought a new Cherokee over the internet. This was fast and efficient and saved me hours. I knew what I wanted and Ken Labrum made it happen.

Rick Smith

Jan 6, 2016

This is our fourth Grand Cherokee and they have all been purchased through LHM dealership. We have been well taken care of. From the test drive to trying to find the right color of interior, to being a good host and making sure that we were given refreshments or buying our lunch.

JeepLover

Jan 4, 2016

I went on a Saturday to go look at a newer Jeep. I was greeted as soon as I pulled in by Sal, one of the salesmen, and told him I wanted to look at the Jeep. He grabbed the keys, pulled it up for me, and had me check it out. I took it for a test drive and fell in love with it! I told Sal my situation, and he worked with me so that I could take home the Jeep that day! We ended up staying past the closing time because I got there a little later, but I did not feel rushed by Sal. A very nice overall experience!

Shawn

Jan 1, 2016

Great experience buying my vehicle, and great follow through with service afterwards.

Bobbie Gorringe

Dec 31, 2015

Your people were very pleasant and they got me thru it and on my way..We enjoyed the coffee machine as well.

love my jeep doctors!!

Dec 29, 2015

Larry is a wonderful help getting me in for jeep repair right away and my Mechanics ( my jeep doctors ) are the best!!!!!!!

Richard Schoenfeld

Dec 29, 2015

I have been happy with past service. I feel they were fair with pricing Stand behind what they sell

Shawn White

Dec 22, 2015

Darren did a very good job for us and I feel that he went above and beyond to locate and find the Vehicle that I was looking for, it took him over a week and he kept me advised through the whole process.

Badcat64

Dec 14, 2015

They had the truck a little longer than you would of thought for the work being done. Happy with everything else. Troy Fenn is awesome to work with in the service dept.

Barbara

Dec 11, 2015

Service was great. Someone needs to clean the chairs in your waiting area.

Dan Roriguez

Dec 11, 2015

Good job! I really appreciate this dealership and its employees they do an excellent especially my service adviser. DR

Mike

Dec 5, 2015

Darren and Brad were both terrific. And we love Gus.

Wayne

Dec 4, 2015

They squeezed me in without much notice and did a terrific job.

BW

Dec 2, 2015

Good buying and service experience. Could be a bit faster, but good overall.

CWB

Dec 2, 2015

The only thing wrong, When I got home the plastic cover under my car came off. I will have you fix it when I come back in. The young man that helped me was great. He was very friendly, knowledgeable and pleasant. He is the type of person I look to hire for my work.

Ute fan

Dec 2, 2015

I just brought my Ram truck in for the recall concerning the air bag in the steering wheel.Overall I would say it was completed in a short time and I was told by the mechanic what was done to bring the airbag within safe limits , should it deploy.

Basey

Nov 26, 2015

Took my 2012 RAM for an oil change and mentioned a little problem with my windshield washer.The oil change was quickly finished and my windshield washer was checked out and the hose had become disconnected. Fixed it with no charge. I'll be back, they really did me good.

dfeatherston

Nov 22, 2015

Went in last Saturday to trade in my 2010 Jeep for a newer model. Sal took excellent care of me and got me into a new Jeep for a rate I had to take advantage of. Sal was extremely professional and kept the sleazy sales tactics at home. Couldn't have been any more impressed with him. Looking forward to doing more business with these guys in the future! Stoked on the new ride, and thankful to have made a great new friend like Sal!

Bryce

Nov 17, 2015

Service was fast entering the service bay, I had an appointment to replace a faulty part. The repair was completed in the time frame quoted. As of now (5 days ) the repair seems to be fine.

Denise

Nov 16, 2015

Service was great as always. I wouldn't take my jeep anywhere else.

Chantelle420

Nov 16, 2015

My service technician handling my service was outstanding. He went above and beyond to make sure there weren't any issues with my car that I may have missed. Quick and friendly!

Dan Norris

Nov 9, 2015

I made a deal over the phone and there was no playing games with the price I made a offer and they countered with a price that I thought I could live with and we made a 200 mile trip to buy it. When we arrived we were greeted and we were able to take a test drive of the car and look it over. It was everything it was represented to be. We signed the papers they offered us free tickets to the movies. We had a great time and love the car.

Jeep4life

Nov 9, 2015

The dealership took good care of me and I recommend them. I have some minor gripes though. My experience was ok. It could have been better if I went look at the vehicle AFTER it went to the shop. I had to wait a few extra hours until they were done with it. I was expecting to pay 15K, because the advertised price was 14K. I payed 17.5K instead because of 1.5K shop bill. Way over my budget, but I was able to pay with some credit. The vehicle itself was in great condition. These vehicles sell too quick, you have to buy it when it is first listed on autotrader and before the dealer knows anything about it. I'm driving That vehicle and I am happy with it now. I wish it was blue though... Oh well.

Lorin Chatwin

Nov 6, 2015

Service advisor Troy and technician Darren are super folks to complete service on my truck . Everyone at the dealership are friendly and genuinely care how things are done. Both Troy and Darren answered some questions I had and never hesitated to accommodate. This kind of employee customer relationship is what makes the difference of a service center and a great service center!

Majrobster

Nov 4, 2015

Great customer service with the service done right. Keep up the great work! We have had multiple visits with new accessories installed on Jeeps. We will be back.

John

Nov 2, 2015

Very pleased with the timely service and repair of the recall item.

Kristine Argent

Nov 2, 2015

I am very appreciative of Shawn and the crew for taking such good care of me, and my car. They were thorough and identifying the issue, and getting the problems fixed all in the same day. I trust their work, and am grateful for the 24 month warranty on their work. Thank you Larry H Miller Chrysler Service Center!!

Steve Denkers

Oct 30, 2015

Thanks Chris Reynolds!! Great Service. All the required repairs and recalls were handled very well. They have always taken care of me. Thanks

shealy

Oct 22, 2015

It was a good experience. Plus some recall problems and some extra software was added. These were explained and my Jeep was ready before the expected approximate time. Thank a lot.Steph

Mike

Oct 19, 2015

Had a good experience. They were very responsive and provided good follow up and communication. I would recommend this dealership to others interested in buying a jeep

Dale

Oct 17, 2015

This dealership always does a great job taking care of my service needs!

Tim

Oct 16, 2015

General exhaust leak repair. Larry Larsen is awesome. He's been my contact for the last 6 Grand Cherokee's I've purchased, and will be for the next 6...

KH

Oct 5, 2015

Very happy with purchase and service at Larry H Miller. Will continue to use them for service of our jeep

KK

Oct 5, 2015

excellent service - nice people need to type more stuff - sooooohere's more typing

Nichelle5

Sep 29, 2015

Last week my husband and I decided it was time to search for a larger vehicle. We knew this might be a challenge to find something that we could afford. Sal went above and beyond to a comidate our needs and got us into a beautiful Chrysler van. When we informed sal the next day was our anniversary and the day after was my husbands birthday. he promised to have a nice surprise for us. That afternoon we went home with the van we wanted and a dozen roses. Thanks Sal and LHM!!!

Terry Haslam

Sep 25, 2015

Excelent service along with excellent customer service.

Rick barnhill

Sep 25, 2015

On 9/17/15 I decided to go car shopping. I really wanted a used jeep Cherokee but knew that it might be difficult to get into one with the trade in situation that I had. Upon arrival at LHM Jeep of sandy I was promptly greeted by Veronica Durphey. I told her my situation and what I was looking for. She was very honest with me about what I could get based on some negative equity that I was bringing into the trade. She was amazing at looking at the numbers and figuring out what my best options were. It turned out that a new vehicle would certainly be better for me but the payment was still slightly higher, but very close to what I wanted. Having listened to my concern for keeping my payment were I wanted it, she suggested a lease with the option to buy at the end. I never thought of this option, and thanks to Veronica, this was certainly the best option for me. I loved working with Veronica because she listened to me, and figured the option that best worked for me. She did not push me into anything that I didn't want to do. Also, Gus Carlos in finance was awesome. Again, he never pushed me to buy anything extra that I didn't want. He explained add ons that were available without being pushy and it made for a great experience.This was the best car buying/leasing experience that I have ever had.

Kassiwooten

Sep 23, 2015

Sal helped me out for 2 months before we found my Mazda CX-7 and I love it! Great dealership, the seatbelt in the car was stuck in the back after I got it and they replaced it for me for free since I had only had the car for 2 months. Very friendly employees.

Keisel's

Sep 16, 2015

This is 3rd car we have purchased from LHM and will return when we are ready for our next one. Our salesman Darren was very personable, knowledgeable and most importantly patient. Nick always takes care of us. Thanks for everything guys. Highly recommend!!!!

Nathan

Sep 16, 2015

Got me in and out really quick even after being late for my time that I had scheduled.

Rhonda "Roe" Miller

Sep 15, 2015

I was treated GREAT. Professional and excellent customer service. Ken Lebran thanks for a great buying experience.

Jim Carver

Sep 14, 2015

I had an excellent experience at Larry Miller Chrysler Jeep Dodge Ram Sandy.Salman Sarfaraz was most helpful in getting me what I had been looking for, unsuccessfully at many other dealerships!Gus Carlos was also very helpful and professional.Outstanding crew you have there!Jim CarverWinnemucca, NV

stanleytheyak

Sep 13, 2015

Richard was great to work with! He listened to what we were looking for and managed to find the exact right vehicle for us! We'll certainly be returning to Larry H. Miller for our next vehicle.

Longhorn

Sep 11, 2015

My highest recommendations go out to Sal Sarfaraz who provided me with what I have not been able to get from other dealerships. The vehicle I was looking for, excellent service and an easy concluded deal!I got what I wanted and exactly what I was looking for!Gus Carlos should also receive the highest of marks for his help and his knowledgeable experience with walking me through the purchase. Outstanding professional people all around!The guys in the parts shop that quickly installed my running boards - fast and correctly installed - what else do you want.I recommend the whole shop - excellent service and a pleasure to do business with LHM Sandy.Jim CarverWinnemucca, NV

Brandon

Sep 10, 2015

Great experience buying the truck, but make sure it has everything that is should. Once you sign the papers they aren't so willing to help you out. My truck came with only one set of keys. The cost of another set is over a hundred dollars. When I asked about it I was told that they would see if they could get me a deal on one, never heard back. My truck also came with lug nuts that require a special key to remove the tires. When I asked about that I was told I could get one from a local tire shop. Good thing I didn't get a flat tire before I was able to pick one up..

Asdfg

Sep 10, 2015

It was a pleasure buying a car at this dealership. Sal made the process easy, and fast. I found exactly what I wanted and it was over in abput three hours. Thanks Sal.

DAngus

Sep 5, 2015

Always fast and professional and I can always get my service questions answered.

Gary j.

Sep 4, 2015

The work was excellent. The service writers were great. Got mine done in less time than I expected.

A Customer

Sep 3, 2015

My vehicle needed two recall items addressed. The parts were ordered and I was notified when they were available for installation. I set an appointment to take the vehicle in for repair. I was handled expeditiously and the repairs were made in much less time than anticipated. I was very satisfied with the service department.

Danny

Sep 1, 2015

We have had a great experience every time we have gone in. All of your employees, in sales and service, have been wonderful. I would recommend anyone I know to your dealership.

Maggieldp

Aug 30, 2015

This is the most helpful, friendliest and highest quality dealership I have ever dealt with, and I highly doubt that I will ever buy a car from another dealership. Our sales experience was very pleasant, not at all stressful. We absolutely love our Jeep Grand Cherokee. We don't live in the area, but we took it back to the dealership for service when we were traveling this summer. Great service, the car was returned when promised, and every concern was taken care of. I wish I lived closer to this dealership so they could be the only place I take my car. Good people, attention to detail, and customers treated with respect all make this a great dealership for both sales and service!

karen Holding

Aug 28, 2015

Overall Rating is a 5 star. That's why I stay with Larry Miller.

Suly

Aug 22, 2015

I have been taking my jeep to the dealership for a while now and the customer service has been average but on my last visit Erick was the rep helping me and he was great. He was very friendly, welcoming, knowledgeable, went over they key points of my service which others have not and even went beyond and installed my rear wiper for me... " great Job Erick"

Lorin chatwin

Aug 20, 2015

Service writer Troy very knowledgable in answering my questions and technician Tyson done a precise and fast repair of my car. Great people at the facility!

rdavis

Aug 19, 2015

Best car buying experience I have had. Very helpful with no high pressure. I felt comfortable the entire time. Gus the finance guy was terrific.

tjd

Aug 10, 2015

Very helpful and fixed my car the first time! Mr. Diaz was very friendly and explained the issues well and gave great options for me to choose from.

Happy Couple

Aug 8, 2015

Your staff from the office to the mechanic was so helpful. The time frame for the repairs after a collision was very fast. The result was a wow!

Lovemyjeep

Aug 8, 2015

They were very knowledgeable about all their products. Our salesman Brad Malmgren was very patient and honest with us. He helped us to find the right vehicle at the right price. I will definitely go back to Brad when we are looking for our next vehicle

elohmann

Aug 4, 2015

The service was very prompt and efficient and I was treated very courteously. I would recommend this service center to anybody and I expect to deal with them again in the future.

phil4759

Aug 4, 2015

Sal was very helpful even with our difficult situation. He found the perfect vehicle for what we needed at just the right price. Both him and the finance staff were staight forward and honest and I appreciate that type of candor. Thank you.

Katy

Aug 3, 2015

I bought a used car from them and had a great experience. I worked with Sal and he made sure that I got the car I wanted at the price I wanted. It was not on the lot when I first went but he was able to hold it for me the next day! When I pointed out a problem with the tire balancing he made sure they fixed it. No hidden fees and they worked with my budget. Not overly pushy, but not 'underly' concerned either! Perfect!

Chris

Aug 2, 2015

I don't like doing these things, I wish you people would quit sending these to me. If I didn't like the service I wouldn't return.

Honest & Friendly

Jul 31, 2015

We met with Salman Sarfaraz and he assisted us with the purchase of our new car. He was very friendly and knew what he was talking about. He gave us great options and helped us upgrade our family's vehicle. Not your typical sales man.

Debbie Healy

Jul 29, 2015

Another awesome experience at Larry H Miller! Thanks Service Team...keep up the good work!

helenkeller

Jul 26, 2015

My husband and I spent the day going back and forth with the dealership about what we wanted and this dealership was so great with us!

Logan

Jul 21, 2015

They were able to determine cause of problem immediatly and fix the issue.

Car Quest

Jul 21, 2015

This has been the first time I walk into a dealership without wasting my time. Sal was very knowledgeable and gave me honest advise regarding my purchase. He walked me through the pros and cons of the vehicles I was interested in. He was very accommodating to my requests and needs and I really felt he was on my side. He was friendly and I really felt that I was dealing with a friend more than with a salesman. It was a great experience!

David Dukatz

Jul 17, 2015

I have been looking to purchase a jeep for over a year now and have keep in touch with a salesperson named Brad Malmgren. He was never overbearing or pressuring when it came to purchase a vehicle, and would always take the time to answer all my questions. It was getting close to the time we were going to purchase a jeep, about 6 months out, when our Dodge truck started having problems. I wasn't satisfied with the solutions I was getting from the service department and just happened to run into Brad during one of the service visits. I just mentioned a little about the problem, and with out hesitation, he said he would talk to the service manager and see what he could do. It ended up just being a big misunderstanding, but for Brad to step in and help me when I hadn't purchased any vehicle from him , in my book is going up and above the call of duty. I told my wife about what had happened and the next day we went in and purchased a new jeep from him. In my opinion its not the price of the vehicle, or the looks of a fancy showroom, it's the trust you build with a person. In my case that meant the difference on where I purchased my vehicle. And I'll be looking to buy from him again down the road,

Don Hazard

Jul 16, 2015

Crowded facility, but my car was done quickly. Everything checked out as promised. Was important because my wife and daughters were leaving for a California visit.

Scott Antonetti

Jul 14, 2015

amazing job and quicker than expected, they did a great job very quickly

Jeepers

Jul 11, 2015

Met with John Carper and Brad Malmgren after finding the Jeep model I wanted on Cars.com. I gave them a difficult task of meeting my unreasonable price point and they were kind enough to point out that I was up in the night but if I were willing to come back to earth they would be happy to work with me. Glad I did, these guys rock, they found a car at another dealership, got it to me the same day and I was in and out of the dealer in about 1.5 hours and it would have been quicker other than there were some folks ahead of me who couldn't decide if the sky was falling or not. Have bought cars at other Miller dealerships and the folks at LHM Jeep Sandy are right up there as far as Car Rock Stars. If they could have scored some Van Halen tickets to throw in I would give them 11 stars, but since they met every other metric I think was important we'll give the fives all they way around. Great sales and service team there! GO see John and Brad and tell them hi for me.

jeepers

Jul 11, 2015

Went in to pick up a new Jeep Patriot and ended up working with John Carper and Brad Malmgren, just a great bunch of guys.Gave them the impossible task of meeting some extremely tough demands I put on them and they ended up passing with flying colors.Have always taken my vehicles in for service to the Miller dealerships and have nothing but praise for both the sales teams and the service.If you want a no nonsense approach to buying a car, just go in and tell them what you are looking for give them an impossible number to reach and they will come back to you and tell you that you are up in the night but give you a reasonable number that is fair what more can you ask for.Brad even gave my wife a dozen roses which I will have to personally thank him for offline because it would be inappropriate to let him know that I never do that and he has now set an expectation I won't ever meet and as soon as the voodoo doll is done being made I will poke him every time I am supposed to get flowers for her and forget.But if you want a great car buying experience, check these guys out, they are the real deal!Thanks Brad and John

kirb

Jul 8, 2015

good people! i need to type a few more words - I don't like surveys that insist more input!I was pleased with the service - not the survey!

Katiebug

Jul 8, 2015

I bought my daughter a used car at Larry Miller Jeep in Sandy. My experience was OUTSTANDING. The salesman I worked with was Salman Sarfaraz. I met him a month before the purchase and he was so friendly and honorable that I knew this is where I would find her car. Her two dream cars were a jeep and a mini. But the oddest of coincidences, as we were testing the jeep, another customer was buying a mini van for her growing family and traded in her Mini Cooper. We knew this was the car. Sal made the entire experience easy and enjoyable. NO PRESSURE. One of the most Honorable individuals I have met. This is the 5th car we have purchased from Larry Miller over the last 20+ years. We keep coming back and now we will look for Sal with our next purchase.

scott

Jul 7, 2015

prompt service and happy to shuttle me home and back!

Maureen Clemons

Jul 5, 2015

Larry H Miller Chrysler Jeep was Fabulous. I am a repeat customer of 18 months ago, and they were terrific then so I returned again when I was looking for another car. Especially Darren Dunn was extremely helpful. He also helped me the first time. They were eager to help, and found me exactly what I was looking for. He was absolutely terrific. Also, the financing process was very easy. They made sure i had everything I needed. I would hIghly recommend them!!

Boxer49

Jul 4, 2015

We went in on our day off intending to purchase a car. We weren't clear about which car we wanted but we knew what services we wanted for the car to perform for us. We've driven a Jeep Grand Cherokee Laredo for several years and thought we wanted something else. The salesman gently urged us to check out several models and makes of cars and in the end we decided on the Jeep Summit, a used car with 20, 000+ miles. Sal tried very hard to make it comfortable during some necessary wait times. He didn't keep us waiting unnecessarily. We didn't feel pressured at all, but we would have appreciated a better explanation of the details instead of "Don't worry. I'm going to take care of that." I would rate a 4.5 stars because of that, but overall they tried hard to keep us comfortable and do what we asked as we searched and clarified exactly what it was that we wanted. The features of the car (diesel engine, Mercedes-Benz drive train, etc.), the ride and other features that made the fact that I am disabled and need certain specific features that most people would not notice, really sold the car to us. My wife does all of the driving and she needed a car that would fold in around her (if you know what I mean) and not a "tank" that would make her driving experience tense rather than relaxed. The Jeep Summit did that for her. Sal was very patient and knowledgeable about the vehicle, answered our concerns about service, and let her drive several cars before we made a decision. I think most people would have shopped more than we did, but we were clear on what we wanted when Sal was through with us, both in the car and the financing. It's been several days since we purchased and no problems have arisen. Overall we were happy with the experience.

Matt

Jul 1, 2015

This is the second car I have purchased from Larry H. Miller Chrysler Jeep Dodge Ram Sandy and I would not have gone back if it wasn't a pleasant experience.

RPrall

Jun 25, 2015

Third car from this dealership. Service department great.

TIM MILLER

Jun 24, 2015

Very satisfied with the service.The service people very friendly and helpful.

Liberty Lady

Jun 24, 2015

I recently had to have a part installed on my 2004 Jeep Liberty as part of a safety recall. I also had some other issues that needed to be addressed. All were handled in a timely manner, and the service employee (Larry) was both friendly and competent. I would definitely trust this establishment with any additional repairs that may be needed in the future.

trina

Jun 11, 2015

brad was awesome to work with. I was emailing him for a few months as I was saving money and he was always checking back with me. we pretty much knew what I wanted before I went in. I paid cash for my vehicle which made me irritated that finance left me sitting for 2.5 hours when there was nothing I needed from them. if it hadn't been for the repore I had built with brad I would have just walked out and taken my money elsewhere.

marco

Jun 11, 2015

Saturday a week ago I bought a new jeep Cheryokee and the service and knowlegde of the sales agent was fantastic.The financial department handled the lease smoothly and all the paperwork was done within 15 minutes. My wife and I are very excited with our new car and we recommend this dealer for sure.

wendy

Jun 3, 2015

We went to buy my daughter a car because she is going off to college. I was very impressed with the salesman Sal. Sal went above and beyond and was pushy as some of the previous car salesman says that we have dealt with. he was straightforward and helped us to get what we needed. When I need a vehicle in the future I will go back and look for Sal to assist our gamily.

hbaird7877

Jun 1, 2015

I had the best car-buying experience of my life at Larry H. Miller Chrysler Jeep Dodge Ram Sandy. Darren Dunn and his colleague Mario Flores guided us through the search for the perfect mid-sized SUV for us. I consider Mr. Dunn to be the overall most competent and professional vehicle sales person I have ever encountered. We were not certain which vehicle was right for us when we arrived at the dealership. Darren and Mario were service-oriented, helpful, and kind to us at every step of the process. They answered all of our questions, made very appropriate recommendations, and never, ever made us feel pressured at any point. They served our needs and helped us find the perfect solution to our vehicle search (which turned out to be a Jeep Grand Cherokee). Darren Dunn and Mario Flores at Larry H. Miller Chrysler Jeep Dodge Ram in Sandy, Utah are the best sales team I have met in 53 years!!!

salute2k

May 29, 2015

Dealer was fast and reliable. Found no problems, so very little report. Showed up one half hour early and they the jeep right in. Thanks.

Danny Oakden

May 27, 2015

My experience was great. I would recommend your dealership to family & friends.

Debra

May 27, 2015

Brad Malmgren gave us informative, friendly, no pressure service.

George Cappello

May 27, 2015

all did a great job worked together and felt they did their best good team work George Cappello

susan callihan

May 24, 2015

we were in and out quite fast, the service rep. was very nice.

Old Guy

May 23, 2015

All work was done in great fashion. Best thing is the service folks care about what they are doing and they care about the customer

H Rasmussen

May 22, 2015

Mansoor, Khan, Nick, and Gus all went the distance to help me find MY Jeep!! I felt very taken care of. The guys all kept me in the loop and stayed in good contact with me through the entire process. When my car arrived, I was literally jumping for joy! I would definitely recommend going to Larry H. Miller Sandy for your next Jeep!!

jim Prause

May 21, 2015

overall experience was good. They were very busy that day so it took longer than planned but ok

Farrar

May 5, 2015

We generally don't care for car sales people but Brad is very easy to work with. He is not pushy and listened to what our needs where in a vehicle.

Terry Van

May 3, 2015

Easy convenient scheduling. Service was completed timely. Staff are extremely knowledgable and friendly.

Sally Farrar

Apr 28, 2015

We love brad! This was a great buying experience we got right in and out. Finance department was excellent. Wonderful dealership!

Kyle

Apr 24, 2015

I found my truck online and I was always leery about buying a used car from a dealer for some reason. My salesman was Brad who assured me the truck was in great shape. I flew in to SLC and they picked me up at the airport. I test drove the truck and it exceeded my expectations! All the paperwork was done in about an hour and I was on my way home in my new truck! Fast, friendly service! I would recommend to a friend. Thanks

Rubicon Man

Apr 22, 2015

The entire staff at Larry Miller, very easy to deal with. Randy Powell very knowledgeable with the operations of the Jeep Rubicon. Looking forward to going back.

Thanks Brad

Apr 18, 2015

I stop in to meet Brad M and as I stood in front of the reception desk for 3-4 min waiting for her to stop texting and notice me standing there !! Brad did a outstanding job for me keeping it simple and finding me the exact jeep we wanted and met our numbers for our budget.Thanks again Brad for all your help.

Robert Lammert

Apr 14, 2015

I made an appointment this time and will try to do so in the future. They were very efficient and it took about half the time it usually does when I just drop by. I was getting an oil change.

Patti Florence

Mar 26, 2015

So glad I have a great Service Adviser, Larry Larsen and his team. He always takes care of things very professionally and I never worry whether the work was done well.... because it always is!

Tennessee hillbilly

Mar 25, 2015

OVER the TOP!!!!! Brice is a no nonsense honest great guy. I've bought many cars and trucks and never had such a great experience. LHM Jeep is the place. He found exactly the one I wanted in Denver, pulled a trailer there and had it in Salt Lake two days later. Don't waste your time, call Brice Marshall, he KNOWS Jeeps!!!!!

Byron Lund

Mar 18, 2015

I had a service for a recall of window wing motor on my Chrysler T & C. The Everett team did the work, and I was amazed to be on my way after twenty minutes. The service manager for the team was very receptive and attentive to my needs.

John R.

Mar 13, 2015

I had an excellent experience dealing with this dealership!

Colty

Mar 12, 2015

I was lucky enough to work with Dallin on the service drive! He really is the best advisor in the service department. He knows what he is doing and never tries to rip you off like some of the other service advisors. I will only go to Dallin whenever I go to LHM chrysler service in Sandy. I honestly wouldn't be surprised if Dallin is running that place one day! 5 million gold stars for his excellent service!

Jennifer

Mar 12, 2015

We brought our vehicle in for some service, and knew we were in good hands. We bought our van from the LHM Used Cars across the street, and also had it serviced at the LHM Chevy 1 month prior. I LOVE the shuttle service that's available, as I was able to keep our van there in the shop, and still keep my dr's appt in SLC. When I was done with my appt, the shuttle driver drove us home as our van was not done yet and it would still be a while. We got a call from Shawn, the service guy, and he informed me that there was good news. Every time he called, he had good news. When we went to go pick up our van, he informed us he was able to knock down the labor cost (since there was no parts involved, just labor), and he even knocked down the cost of a new battery, and didn't charge us for labor. The battery we had (only 3 weeks old) was put in by NAPA and they sold us the wrong one, causing our van to die with the electrical shortage we had. Yes, our van was in the shop all day, but the shuttle driver, and Shawn, made it worth it. Being able to wait at home with our 2 year old son was easier too. I will be returning as a customer again and again, as their service was superior. It can't be beat with other mechanics.

Kip

Mar 12, 2015

As usual, Troy was very helpful. The repairs turned out to be less then I expected, and yet they could have charged twice as much. Thanks Troy, I'll be returning to this service department.

Lorraine Logan

Mar 12, 2015

Service was done in a timely manner and the staff is very courteous and helpful.

Cody Broadhead

Mar 10, 2015

They did an amazing job and were very helpful. The place was very clean and I was very happy with everything.

Troy Colby

Mar 10, 2015

Excellent dealership and Staff. They are very accommodating and they take the time to explain everything.

Becky Hicks

Mar 9, 2015

My Jeep had an altercation with our garage door and I needed to replace the antenna, as well as a burned out headlight. My dealings with the service staff, as well as the parts department, was great, they were very helpful. See you next time!

Alyssa

Mar 8, 2015

My service was excellent and my wait time was short.

brian

Mar 7, 2015

Chris in sales and Troy in service are top notch. Chris was able to give me a fair deal on my trade in and worked on a good deal on a new but used replacement. Overall get experience. Regarding service.... I gave the service department a call to Chek for any updates on my new vehicles computer and I was directed to Troy. He was very responsive and got me in immediately. The updates where made in record time and Troy keep me up to speed the whole time. Again great experience.

Gregory

Mar 7, 2015

Brice Marshall is the best. from the first day we walked in to the dealership he was there to help. I have 3 friends and 2 family members that have bought and built Custom Wranglers with Brice Marshall. He has been done right for them all. You can pick up the phone anytime and he will be there to help you. The First Honest salesmen I have ever had the pleasure of working.

Brigitte Dawson

Mar 6, 2015

Good reliable service. It's not necessary to have a review 50 characters or more. My first three words are right to the point

Tom Reade

Mar 6, 2015

As has been my experience with LHM service department, I was in and out quickly with the work done professionally. They found a leaky seal in the cars output shaft that said was not an immediate problem and could wait, but since the cars under warranty I've scheduled the repair work to be done next week at my convience.

Jason Gunn

Mar 5, 2015

Sales and Marketing Service has been excellent! Sales manager Jan and Marco was absolutely great to work with. Very professional. However the service department has a lot of room for improvement. I chose to use the service department to perform a leveling kit along with new tires and wheels. Chris Reynolds was my agent. I can not get him to return my phone calls. I have literally called him six or seven times and left messages and still no response. Yesterday and today I left messages again. One at the start of his shift and another in the middle of the afternoon. Still CRICKETS!!!No response from Chris. I have some important questions to ask him about the service work that was provided.You guys needs to have a discussion with this young man. His personal promptness and service to the customer is horrible. Negligence!

only

Mar 5, 2015

Brought my Ram truck in for an oil change and tire rotation and it was quick and easy. They took my car at the appointed time and got the service done quickly. I hate it when you get a time to bring your car in but then they don't start work on it for half a day and that didn't happen this time.

Delric ellington

Mar 4, 2015

Very friendly and knowledgeable. They do a+ work. Got my car in on a busy day and got the work done within an hour. Also purchased a challenger from them and their was no games or gimmicks. Worked with me to get exactly what I wanted at a price I could afford. They were straight up and honest.

Melissa

Mar 4, 2015

Troy (service guy) & Darren (the mechanic) were awesome, and great to work with!!!

Ray

Mar 4, 2015

Great dealership. JP has become more of a friend than a salesman after this experience. If I had to find a complaint it would be that the bathrooms need to be redone.

Rich Mahoney

Mar 4, 2015

Very good on short notice. Fitting me in was appreciated

Ernie Baca

Mar 3, 2015

Routine oil changed done on a prompt and timely manner

JenN

Mar 3, 2015

I really felt like this dealer took care of me, some minor issues came up all of which were fixed quickly even giving me another full tank of gas for my trouble. I didn't feel like I got the run around or the constant back and forth with the manager. It was a pretty easy experience.

Leigh Williams

Mar 3, 2015

Great service department! The staff is friendly and very professional.

Aaron Smith

Mar 2, 2015

Very prompt and quick service. I was in and out within 30 minutes

Russell

Feb 27, 2015

I called and scheduled my new bushwackwer fender flares for advanced install date so I could go in and out and that's what happened

Dallon

Feb 26, 2015

They were able to answer my questions or direct me to were I could find them. Very willing to help.

Dennis Angus

Feb 26, 2015

The service department is great. I know the work is done perfectly as always.

Jake

Feb 25, 2015

Oliver got my Ram a fast repair and gave me good explanations and customer service.

KATIE NICHOLS

Feb 25, 2015

The staff down at Larry H Miller in Sandy are the best and most professional group I have ever worked with..

Marnie Allred

Feb 25, 2015

I was extremely pleased with my experience at LHM in Sandy. My Salesman George was awesome. He was attentive and took care of everything I wanted. Very happy with Marion the finance person as well. He was friendly and made signing all those papers a pleasure!!!I even had my sister go and buy a new Jeep the next day from them.

Roberto

Feb 25, 2015

Installed latest transmission and powertrain updates resulting in noticeably improvement.Great service,Thanks

J. Cook

Feb 24, 2015

Anyone who knows anything about hauling knows that you can't just purchase any truck This dealership had the truck that I needed to haul my trailers around. I was approached well, did not feel hassled, test drove multiple trucks, and was given a good deal on the truck once I found it. The payment process was quick and painless, probably took only 15-20 minutes. I drove away a happy customer. They even threw in a couple of mods for the truck (a bed liner, nerf bars, and a 5th wheel hitch) to sweeten the deal. When I went in to get the mods done, they gave me a great rental at no charge.Thanks guys, you treated me right.

Laura Neubauer

Feb 24, 2015

I appreciate the quality of work performed on my vehicle and the assistance the service advisor paid to my concerns.

Terry Boone

Feb 24, 2015

Very pleasant experience they worked hard to get us the right deal. We bought a brand new 2015 Jeep Cherokee Latitude for less then what we were offered for 2014 with more options on the 2015 We very satisfied with the services they we received and our salesmen Larry and Brad I will definitely be back when I am looking for a new vehicle.

George Barrett

Feb 23, 2015

I refuse to take my truck or my cars anywhere else. Best place for service or buying a vehicle. Oh and the parts department at Larry Miller Dodge are the best in the state.

Grace Chumley

Feb 22, 2015

I had a recall on my Jeep and made an appointment. I had to wait at the location and they were fast and had great customer service. They even did a few extra things I asked about.

Jennifer

Feb 22, 2015

The staff was very friendly and got us what we wanted.

scott

Feb 22, 2015

I had a great experience. they were patient and helped me find exactly what I wanted. they were very kind and knew exactly how to answer my questions.

Bruce

Feb 21, 2015

Greeted quickly and professionally by Mike (I think) - kept me updated and discussed what was needed and cost(s).

Danny Oakden

Feb 21, 2015

The service has been great. Your staff has been very helpful and knowledgable.

Layne

Feb 21, 2015

Great service good communication through the repair process

Ken Harper

Feb 20, 2015

Customer service excellent. They were plesant to work with and felt they focused on my issues. However I had to return to have a couple item taken care of that I asked to be done.

Mr AND MRS M

Feb 20, 2015

Love our new vehicle purchase. Just what we have been looking for. Great color and great overall experience. Couldn't be happier.

Christina D Siufanua

Feb 18, 2015

i have always been very happy with the service when i bring our car in to have the oil change, tap off fluids, rotate tires etc....the plan. they are always smiling and so helpful and pleasant to talk to. the last two times i brought a breakfast frm McDonalds to the person who comes to take my keys and know that will make them happy....it makes me happy to do something for you when you help me. thank you so much for your service, i will always make Larry H. Miller Chrysler my favorite place to shop, and service my car.

Cj

Feb 18, 2015

Service was great! Able to get my car serviced and updated without any problems

Mike A

Feb 17, 2015

They never disappoint. I've taken my vehicles there for 4 years now and will keep coming back. Great service and very friendly.

Doug Orr

Feb 16, 2015

Had my '09 Challenger RT Classic in for a minor tune and differential service. Work completed just as we were leaving from having my wife's Jeep oil's changed - saved a return trip!. Good to be the first car in line! Great service team.

Chris

Feb 15, 2015

Oil change. That's it, but they didn't screw it up and that's a good thing.

James Patten

Feb 15, 2015

As always over the years excellent customer service and repairs done in a timely manner.

Brad

Feb 13, 2015

I have no complaints. The service representative, Larry, was very helpful and knowledgeable about my vehicle and the repairs needed.

John P. Lee

Feb 13, 2015

You all are the greatest, you all do A+ work.John P. Lee

Kathleen

Feb 13, 2015

The service was quick and the service man was excellent. He was informative, accommodating and even appreciative. My experience was a very good one.

Craig Martin

Feb 12, 2015

Oliver was great to work with. My car was done before the expected deadline.Drop off and pick up procedures were quick and easy.The cost was higher than I expected, but that's what you get when you go to a certified dealer for repairs.

Vickey

Feb 12, 2015

Larry is the best! He told me what the problem was and it was an easy fix and he didn't even laugh at me when I told him what I thought the reason for the problem was!!!Thanks Larry :)

wasatch 122

Feb 11, 2015

Had a minor repair done on my new dodge. once i arrived I was taken immediately and waited. Repair took less than an hour and they got me out on time.Only issue is that the part was ordered a couple weeks prior and they did not call when it was in to schedule the appt. I had to call to check on the part and then schedule. This step should be part of the part ordering process

Holly Moursal

Feb 10, 2015

Sean was great in taking care of my needs and was super helpful. So glad to know that I can go to LHM and get service I can trust.

Hevert

Feb 9, 2015

Darren Dunn helped me out with my purchase, and he was really great on trying to help me finding the best option I could have and the best payment condition.

Mike Rossetti

Feb 9, 2015

The service agent was extremely pleasant and helpful. The work was done with care and competence and the results were very satisfying. I provided a checklist for specific items to be examined for wear and tear and each was carefully evaluated and I was consulted before filter/fluid replacements were performed to get my authorization. The time required for completing the work was well within acceptable limits. Overall: two thumbs-up.

Scott Reynolds

Feb 9, 2015

I got the vehicle I wanted at the price I wanted. I look forward to the next one.Thank you, Brad Malmgren & John Carper!

Shawna

Feb 9, 2015

My Jeep is running great! They were able to do everything except one recall. They were extremely nice and helpful. My only complaint is that I had to wait over an hour for the rental car.

tim severe

Feb 9, 2015

great service. fast repairs....I trust theses mechanics they have always treated me well and charged reasonable prices for service and repair.

Jerry may

Feb 7, 2015

Got use in with a five minute notice, our doctors visit ran over. Thanks.

L Jensen

Feb 6, 2015

Repairs were completed same day. Seamless exchange from drop off to completion.

Larry H Miller Chrysler Dodge

Feb 6, 2015

Great customer service and nice people i would go back their or recommend to friends and family

Dan

Feb 5, 2015

The service department explained what needed to be repaired clearly. They were efficient and I felt like they were very honest. I have taken this jeep to this dealership for service before and I will continue to use this service department.

Matt D

Feb 4, 2015

I went in to LHM Jeep to have my wrangler serviced and the brakes checked and new pads put on. Larry was incredibly helpful and went the extra mile to do a an overall vehicle check. He also gave me a coupon that saved me about $100 on my new brakes.I have been taking my Jeep there for over 2 years and will continue to do so.

Pam

Feb 4, 2015

I have had my car serviced here for the past four years - always professional timely friendly service and my car runs great. There was a recall on my vehicle which I had forgotten about but this was picked up by my service manager and the part replaced at the same time as my last scheduled service - can't ask for more than that!

Robin

Feb 4, 2015

The shuttle service is great and the service department seems to be upfront and honest with you.

Sandy

Feb 4, 2015

I received prompt and courteous service. The request service was completed as they indicated it would be. Everything was done well and professionally.

Debbie

Feb 3, 2015

Larry H Miller always makes me feel comfortable and they are happy to help and answer questions. Their shuttle service is great and they seem to really care about doing a great job. I really like how they have updated their Service Area so you are actually talking to a Service Advisor and not someone who is the middle man. Their waiting area has improved as well. Overall...I have had very good experiences when taking my Jeep to get serviced for it's regular oil changes.

Jeff

Feb 3, 2015

Changed the oil, was pretty good, took longer than jiffy lube or an oil changsPlace, but no biggie

Shellibean

Feb 2, 2015

Brice Marshal and his team were great to work with, I will recommend this dealership to friends and family.Thanks everyone

McCarthy Family

Jan 30, 2015

My wife Loves her new Jeep, even though she was home and sick I was confident that my salesperson new what i was looking for when i made the purchase. We have always been satisfied with t the customer care we receive at LHM Chrysler and Jeep in Sandy, Utah.

Don Schmidt

Jan 29, 2015

All work was completed as needed. No issues. The service writer was ready when I arrived and the car was finished when promised.

Gary

Jan 28, 2015

Customer Service was great repairs completed as promised.

Guy

Jan 27, 2015

Never have had a bad visit...Mike and the Gang are Super Fantastic!!

Rhonda

Jan 26, 2015

Good job! Thank you for taking care of our Durango in a timely manner.

taatmk

Jan 25, 2015

Experience went above and beyond what I expected. Customer service was very professional. Work was performed on time as promised.

Nicole Wallace

Jan 23, 2015

John carper was very friendly and helpful and informative

Karen S. Cordray

Jan 22, 2015

All issues with my car were resolved and the service was done in a short amount of time. Those I spoke with were professional and very pleasant. Thank you all!

Tim Sharp

Jan 21, 2015

Buying experience was relaxed and very friendly with all info easily explained for my wife.

Sandy Barron

Jan 20, 2015

I brought my car in for a 60,000 mile tune up and a recall. I thought I would have to wait for the recall parts to come in but the dealer had some in stock and Larry made sure I got one done on my same trip. I do like the service I get but prices are high.

David L. Turner

Jan 16, 2015

Matt was great to work with. Larry inns service is the best.

Don Kearns

Jan 15, 2015

The service dept did an excellent job for us, They fixed the heated seat switch and did an update.

Patty

Jan 14, 2015

Great staff - great care! My daughter was visiting from out of town, so I decided to get the oil change done on her car, in addition to my car and my husband's truck. When I arrived, they mentioned that it was an extremely busy day, and that the backlog was over 2 hours. You would think they would act stressed out and be impatient with me, but instead they were very patient and helpful. When it was time for my car to go in, I explained that I have 2 different sizes of tires (front & back) and to NOT rotate the tires. Harlan overheard this and said he would personally take care of it for me. When all was said and done, Harlan told me that they did not rotate the tires as per my request, but that they seemed to be on the wrong tires. I had a flat fixed not long ago at Les Schwab and they must have rotated them without asking. Harlan could have just let it go since they were already so busy, but he took the time to take the car back and rotate them to the proper position. The entire crew was wonderful - Thank you!

Jose miranda

Jan 10, 2015

Thanks.. Great experience at Larry H miller Chrysler jeep dogde on sandy... Jon Parker the greates salesman.. Thanks for all ur help u make it feel like home.. All bee back for sure..

thesicki

Jan 10, 2015

Troy is the man! It took us a few visits to get the headlights on my citadel Durango to match the same color. Instead of giving me the run around, I received the benefit of the doubt with a true expert named Troy and a staff of master techs that worked relentlessly to resove the difference by leveling the bulbs and replacing them. I also had a great experience with Oliver who knows everything, you can tell he's seen it all, and Chris who helped me with aftermarket I stall of a cold air intake to get my new Hemi growling! Thanks again!

Bret

Jan 9, 2015

I flew from CO to UT to buy my car. The agent was very nice, helped me, and even picked me up from the airport. But the finance department explained NOTHING and just had me sign and go. And after i drove my car back to CO, the maintenance department calls me saying I payed for more work to be done to the car that they didn't do before i left. I called the dealership and they never responded.

thesicki

Jan 7, 2015

As a Lexus LS 460 owner, i was hoping my wife would want the GX. She was in love with the new Citadel durrango. I gave them a chance and Brad Malmgren went above and beyond to get the DVD player, all the Tech setting set up and create a relationship through the service department to take care of me on every level. the 5 year wrap warrenty is well worth it since it includes towing and free rentals anytime service is done. Beyond Impressed and never thought i would be a Chrysler owner but Brad will treat you like family. give him a call at 801 518 6477 and he can help you with whatever your looking for and he will give you the truth with no games on negotiating. he will jsut give the best he can do which saved me a ton of time- i even went on cars dot com to look at all the other Durangos a month after i bought it and i still came out ahead. i dont normally leave feedback but this was well desrved. Very glad i gave him a shot and i would reccomend him to anyone.

Brent

Jan 6, 2015

Very happy with Chris and the service team at Larry H.

Krisby

Jan 6, 2015

We had such a wonderful experience at this dealership!Brad is the best!!!!!We had purchased a vehicle from this dealership before.We went back there this time because of the experience we had previously.

Karen

Jan 4, 2015

My vehicle is older, but there was no pressure to buy, I like that.

Zeusjeeper

Jan 3, 2015

We have purchased several Jeep vehicles over the years and keep coming back to LHM Jeep in Sandy. Brice Marshall is a great salesman, knowledgeable and helpful through the purchase process. We have always felt like he is our advocate during and after the purchase. We will be back!

zeusjeeper

Jan 3, 2015

I have our have many cars over the years and keep coming back the LHM Jeep in large part due to the relationship with Brice Marshall. He has the knowledge, experience and desire to answer all the questions and make you feel he is your advocate in the purchase process. Great team in Sandy! We will be back again!!

Arthur

Jan 2, 2015

I didn't buy my car here or have any major repairs. I come here often to have regular maintenance and service work done. The shop is clean, the people are professional, the work is done quickly and correctly. They have never been pushy with me to perform additional services.

Lynnette Van Orden

Jan 2, 2015

I always have a great experience with, of course I can't remember his name but hopefully you can look it up. He is great.

Tim

Jan 2, 2015

Larry Larsen has been my service advisor for my last 6 vehicles. He is the primary reason I continue to purchase LHM vehicles.

Tracy

Jan 2, 2015

Always great service. All of my future cars will be from Larry H. Miller.

Pam Gosdis

Jan 1, 2015

My service tech, Larry Larson always does an outstanding job with my car. He has always been upfront and fair with me and gives me his honest opinion. I really appreciate that, He has always been willing and able to 'fit me in' when I am in town or have a problem. Excellent Customer service! He knows my car almost better than I do. As long as Larry is there as my service tech, to take care of my car, Larry H MIller will continue to have my business.

Peter Behn

Dec 21, 2014

Laif was excellent. Job was great & delivered almost a week before promised.Peter Behn

Steve Ferderber

Dec 20, 2014

While buying both of our cars here,the sales people were easy to work with and the service department has been friendly and great to work with. Will continue to buy my cars here and have them serviced here.

Dale Allsop

Dec 17, 2014

your service man informed me that I still had one more free oil change that I did not know I had,Thanks

Mike Hansen

Dec 16, 2014

The customer service team was very attentive. I have to assume all of the recall work was done to a quality standard. I guess time will tell. The shuttle service is a nice feature, but there was a lot of time between shuttles between both legs of the trip. The driver was extreemly friendly.

Lynn

Dec 15, 2014

Maintenance done quicker than I thought and the charge was reasonable. Good work.

stephanie

Dec 15, 2014

My concerns were addressed and with a follow-up visit all problems wereresolved.

Brent Gaddis

Dec 14, 2014

Have had nothing but excellent service and buying process was one of the best in my 51 years of driving and buying automobiles

Mike

Dec 14, 2014

Traded our mini van for a used suv. John and Cory took great care of my wife and I. We felt the deal was fair and the service and process was great. Thanks.

k

Dec 13, 2014

Great Service, Very timely and pleasant experience all around.

___

Dec 8, 2014

I was very disappointed to have a blown cylinder right after i hit 36k miles in my Rubicon. When i took it into Larry he was able to find a way to get the dealership to still cover the repair. Which i am extremely grateful for.

John

Dec 7, 2014

Larry has been taking very good care of us for years, he is the greatest !!

Tom Hawkins

Dec 7, 2014

Recall and updates were all taken care of professionally and courageously.

Terry A Banister

Dec 6, 2014

I had already visited and called several dealerships around the country shopping for the best deal on a new Jeep Grand Cherokee. The sales rep, Brad, at Larry Miller was faster and more knowledgeable than the sales reps at any of the other dealerships. He was the first/only one to tell me there was a hold on ordering 2015 Jeep Grand Cherokee diesels. He also found me exactly what I was looking for in a 2014 at the lowest price and the quickest delivery time than any other dealers. When I arrived at the dealership to pick up my car, the financing and pick-up process was efficient and the accommodations very comfortable. I love, love, love my new Jeep Grand Cherokee Summit!

Jeremy

Nov 24, 2014

I have this dealership do everything from simple tire rotations and oil changes to major mechanical repairs like engine and axle work. Larry Larson has been my service writer for as long as I can remember on 3 different Jeep vehicles now. I have never been let down by the service department!

Caitlin Anne

Nov 18, 2014

I had been looking for a new car for a long time and had horrible experiences with dealerships and their salesmen. Katie was awesome! Literally, the only salesperson that actually listened to me!!! She listened to what I wanted and made it happen. She told me what my options were, made other suggestions, but did not push another car I was not thinking of on me. Then figured out how to get the car I wanted within a reasonable price range for my budget. She also went out of her way to pick up two cars for me to see and decide on from affiliated dealerships! When the first one didn't work out, she found another and bought it in. I am very happy with my Jeep Cherokee, that I worked with Katie, and came to the right dealership....FINALLY!

Roberto

Nov 17, 2014

I had an excellent experience at the LHM dealership in Sandy, Utah to purchase a 2015 Jeep Grand Cherokee Laredo.John Carper and Darren Dunn were friendly and very professional. Darren guided me through the available options within the price range I was searching for and provided very good advise, resulting in the purchase of a model with just the additional options that responded to my needs.

caitlin anne

Nov 17, 2014

I had been looking for a new car for a long time and had horrible experiences with dealerships and their salesmen. Katie was awesome! Literally, the only salesperson that actually listened to me!!! She listened to what I wanted and made it happen. She told me what my options were, made other suggestions, but did not push another car I was not thinking of on me. Then figured out how to get the car I wanted within a reasonable price range for my budget. She also went out of her way to pick up two cars for me to see and decide on from affiliated dealerships! When the first one didn't work out, she found another and bought it in. I am very happy with my Jeep Cherokee, that I worked with Katie, and came to the right dealership....FINALLY! Caitlin Perschon

Jackie K.

Nov 16, 2014

Larry Larsen is the best service adviser! I only service my Jeep at Larry H. Miller because of the great service he provides!

Byron Lund

Nov 15, 2014

Very importantly, my oil change and tire rotation was done very promptly. The three services coupon made my going to LHM servicing very attractive.

Robin

Nov 15, 2014

I wasn't pressured to have any work done I didn't want and they were very timely.

Stacy

Nov 11, 2014

It was great. I got a oil change and it only took them 1/2 hour and they even washed my car. Mike the service guy is always great to deal with. If i have any questions or concerns he always helps me figture them out and he makes sure i understand them. I will be going back!!!

David Brown

Nov 10, 2014

I've bought 10 cars now from the folks at Larry H. Miller Dodge and they somehow exceeded my expectations again. I frequently recommend friends and family to Bob Pain, my trusty sales person. He the the rest of the team at the dealership always work hard to take care of me. Thanks again Bob

Susan Mitchell

Nov 10, 2014

I came in for a hitch recall on my Jeep, I was there 20 minutes and the job was completed.

wilsonadams

Nov 10, 2014

I went to LHM because I heard that they had experience with AEV Jeeps. The first salesperson was not very helpful, but then I met Brice. Brice took the time to explain everything to us, and he was very knowledgeable. We took the literature home and reviewed it. We then came back and reviewed what we wanted with Brice. Brice set up our file and was very helpful with the ordering. When we returned to order the Jeep, what we wanted was not available at the end of the model year, but Brice found the perfect Jeep and got it in for us from another dealer. The modifications on the Jeep were done very professionally and we love the vehicle that was delivered to us. Brice went above and beyond in getting us what we wanted. I would recommend Brice to anyone who is looking for a "Special" Jeep.

Riley

Nov 9, 2014

this is the second purchase I have made from them and I love it I do such a great job in a very friendly thanks guys.

Serge Alarie

Nov 8, 2014

Good explaination of the repair to be done. Thank you Troy

Jennifer & Justin Bates

Nov 6, 2014

My husband brought in his 2008 Ram 2500 Diesel truck because the check engine light had been on for 2 weeks. He spoke to the service advisor and did $1100.00 (ouch) cleaning the turbo and ERG but it fixed the problem - and the truck is running better than when we bought it. My husband had such a good experience with the service advisor that we decided to buy another Ram truck (gas). The sales guy Stan was GREAT! He was very patient with us and got right to the point (didnt waste our time). We purchased a new 2014 truck at such a steal (youd never think that from a LHM dealership) and Stan even gave me 1 dozen roses :) Thank you for the service on our current truck and helping us get the new truck - we love it. My perception of LHM dealerships aren't negative anymore thanks to your service and sales departments! What a pleasant surprise!

CL

Nov 4, 2014

I was dealing with an intermittent check engine light. I worked directly with Larry and Chris in the service department. I found them to be very knowledgable, professional, and easy to work with. They've set and maintained a high maintenance standard and can count on my continued business.

Debbie

Nov 4, 2014

Everett was very polite. The repairs were done in timely manner and they fixed the problem I was having.

Joel

Nov 3, 2014

All work was done as requested. Troy was very helpful in making sure work was completed in a timely manner & that all concern were taken care of.One complaint is that this is at least 2nd time my car has been at this dealership for required/recall work. Neither time was my car washed after completion of work. I have used other LHM service & car has always been washed after servicing.

Frank

Nov 2, 2014

Communication could have been better. Dropped off my vehicle and was told 3-4 hours. After 6 hours I began calling for an update. Took multiple calls and voicemail to get an answer.

Jim Katzdorn

Nov 2, 2014

exelent service with a smile. Even though I purchased Jeep at competitor I will always bring my Jeep to LHM.

Kenny Wynne

Nov 2, 2014

I have bought a lot of cars. this was by far my most enjoyable experience. the salesman John wasawesome. He spent about an hour with us showing us about the car. the transaction was a littlelong. the finance guy was great, very professional. a gentleman named Nick helped to movethings along . Like I said best experience ever. thanks to all,

Alan

Nov 1, 2014

My Jeep was tasken care of immediately. The service was fast and efficient. No complaints.

Laura

Nov 1, 2014

The staff was very friendly and helpful. The only thing I was not happy about was when I pulled my car into the service center the man helping me was writing on his papers on my car. A clip board would have been a much better option. Other than that everything was great!

TeeVee

Nov 1, 2014

the service was completed promptly, and the car was returned in excellent shape.

Ricky Norman

Oct 31, 2014

I couldn't be more pleased with the service I received from Larry Miller Sandy. I had vehicle problems in route to southern Utah, cat & frozen food in the Wrangler. The manager Larry Larsen got us right in, diagnosed the problem, & repaired my vehicle In less than an hour. Thank you so much.

Carolyn Westlund

Oct 30, 2014

Very pleased with the customer services and the repair work on my car.

Amy Neeley

Oct 29, 2014

I was prepared to buy with another dealer and backed out. I called and Brice answered the phone. Not only did he meet my requirements, but he went above and beyond anything I could have asked for. This may be the first time in my car buying history (10 cars) that a car salesman tried to get me a better deal than I was anticipating. Brice was amazing and awesome to work with. Super quick and no hassle. I highly recommend him to EVERYONE!

Riley Nichols

Oct 28, 2014

I always use this Dealership to service my vehicles, they are not only very friendly but all of the advisors that i have worked with a great and know the product. Larry H Miller Chrysler Jeep in Sandy is and always will be the place where I maintain my vehicles.thanks, Riley Nichols

Matt

Oct 27, 2014

We have been looking at purchasing a new car for several months and new exactly what we wanted. When we found the right car on the lot, it was just a matter of getting the right numbers. The staff worked hard to make it a painless buying experience and helped make sure we were satisfied.

Scott

Oct 26, 2014

Service completed within promised time.Excellent explanation of service and required repair.Cost as estimated/quoted.Overall good experience, will definitely be a returning customer.

Natalie Rhae

Oct 25, 2014

Daphne was awesome! I was in quite a hurry to get my car. She made the whole process very simple and quick. I was in and out within 2 and a half hours. Everything was well taken care of. I am very satisfied with the service I received. Everyone was very friendly and more then helpful with assisting me to get my car. I love my new car. :)

Glenna Thornwall

Oct 24, 2014

I have never walked into a car dealership, and walked out feeling like I was part of the LHM family! I also feel as if my sales rep Brice Marshall, is now my brother because of how well he treated me and my father! We cried happy tears when we drove away. So, Thank you for you kindness and friendship Brice. I will never go to another dealership after the outstanding, positive and fair sale this was, so a Big Thank You! I hope that you pass this onto management for me please.P.S. My mom and dad always went to the Jazz games and my dad has not been back since she passed away. My father and I received 2 free tickets to a Jazz Game for the first time since her passing but I know she will be sitting right next to us! So, please thank the Miller Family, from usSincerely,Glenna and Glen Thornwall

GT

Oct 24, 2014

Brice was very pleasant to work with. He didn't put pressure on me and was willing to help me find the car I was looking for. It's a great feeling knowing you can leave a dealership making a friendship with my sales rep like I did with Brice and know that you were treated fair! Thanks Brice!

Larry Shulsen

Oct 24, 2014

We are so happy with our Town and Country van. We will go to Larry H. Miller Chrysler again.

hcgthorn

Oct 24, 2014

Brice was the best sales rep I have ever worked with! I left feeling like he was my brother! Thank you Brice and any of my friends looking for a new ride, I will refer them to Brice!

CV3

Oct 20, 2014

Excellent customer service! Troy greeted me and worked with me when I dropped off my vehicle for warranty work and some service work. Troy walked me through my options on other services that I might want to consider. After discussing the additional work, Troy discussed the additional work and cost before I left the facility. When I picked up the vehicle Troy took the time to walk me through all the repairs and made sure I understood what had been completed. This is the first time I could recall that a service representative took this much time to make sure I was happy with their service and repairs. Troy is a big asset for your service department and will be the main reason why I will continue to do service with LHM.

Spencer

Oct 20, 2014

Excellent service much faster than I expected. Quality workmanship.

Nicole Jones

Oct 19, 2014

I love taking my cars to LHM Chrysler Jeep in Sandy because they have the best customer service!

Anonymous

Oct 18, 2014

Good experience. Khan was very helpful and fully explained the futures of the new car.

aruegner

Oct 18, 2014

Brice was patient with me as I was making the choice to buy. I didn't feel any pressure. He listened to my needs. great!

Brian

Oct 17, 2014

The one thing I would say, and this has NOTHING to do with my last visit, because it went very well and the team were great.The major reason I don't come to you for oil change services is how cumbersome your process is for checking in and getting the car in/out. Have you ever thought about just having an oil change bay and check in, so people can wait for their cars.Also, the point of making an appointment is lost on me when all I get to do is drop the car off... I don't get that.Thanks,Brian

Brett Sellick

Oct 16, 2014

Brice Marshall was excellent and took the "salesy" out of car buying and made it easy and enjoyable. Brice worked hard to find the right vehicle and even came in on his day off to facilitate an extended test drive.

brett

Oct 16, 2014

Brice was great and definitely takes the "salesy" experience out of car buying. Brice worked hard to find me the right vehicle and made the process easy and enjoyable. Call Brice and he will treat you right.

Brandon Perkins

Oct 13, 2014

I was very pleased with the work of Katie and Darren Dunn in helping me get into a new jeep. Darren worked hard to find me the Jeep for my budget and made sure it was the look I wanted. Great experience overall!Brandon Perkins

Mathew stanley

Oct 13, 2014

The service guy helping me was very helpful and was able to pull up my record to discover that I had one more free oil change. The service was great and I am very happy with the results.

keith64

Oct 10, 2014

We had a great experience with Bryce. He informed us of all the features or our new Jeep. He was very knowledgeable. There was no pressure, we felt very comfortable with him. He was there to help us any way he could. He's my kind of salesman.

Dawn Tucker

Oct 9, 2014

Katie and John were amazing! They worked with me endlessly until I found the car of my dreams!!There were some frustrating mistakes made from the "boss" guys during the financing process, though John and Gus immediately made things right and when I had to come in the next day to resign papers, again, I was compensated for the inconvenience. Due to the customer service I received from the sales staff I worked with, I would and will be back!

Craig Carpenter

Oct 7, 2014

What made this purchase easy and simple was Mr. Parker. He is as good if not the best car guy I have dealt with

Nicole Johnson

Oct 6, 2014

Brice helped me via the internet in the Jeeps I was interested in. I made an appointment with him to see them. Once at the dealership he was immediately available, showed me the specific Jeeps I was interested in and told me about the differences. He then let me drive each one. He was patient and friendly and very informative. Of course I fell in love with the one that had all the options and I didn't know how I could afford it. Brice helped me work the numbers with his staff and I walked out that night with my brand new Jeep! Thank you Brice!!! It was a great experience and I would only see you if I ever need another vehicle!

Heather

Oct 5, 2014

Everyone there was friendly and helpful. My car was repaired quickly and everything was explained to me. Thank you!!

Stephen R Castello Jr

Oct 5, 2014

Larry Coet was great to work with. I have purchased my last four vehicles from Larry H Miller Dealerships. Thanks.

Dweeb

Oct 3, 2014

Fast, friendly service and pleasant service writer.

Sharon

Oct 3, 2014

I always have a good experience at this dealership. The General Manager Gavin has never let me down. He makes me feel as his goal is to be sure I am totally satisfied with my purchase. He is a very fair and honest man. THANK YOU

Wilson Adams

Oct 3, 2014

I was looking for a JK that could be used for heavy climbing in the back country. Researching, I found out that Larry H. Miller had a connection with AEV and was capable of supplying such a vehicle. When talking to the sales person, I found that LHM was very knowledgeable about such vehicles and they were extremely helpful. I ordered a custom Jeep and LHM found the color and style that I wanted. The modifications in the shop were of top quality. LHM produced a vehicle that met my every expectation.

Scott VH

Oct 2, 2014

Had a terrible experience at another Jeep dealer. They were sneaky, they didnt listen and wasted my time. Contacted Katie and we put together a deal over the phone and email. When I arrived to sign, everything was exactly as she said it would be and I was in and out in 90 minutes.

newyorkerinutah

Oct 1, 2014

Several months ago I moved to Utah and needed a way to get around in a small town near Ogden. In my previous jobs I lived in NY and had accumulated over 20,000 Twitter followers which also learned of me having to purchase a new car. Everyone was excited. I did my research before going to a dealership with a co-worker recommending LHM. My ordeal began in September 2013 with David Driscoll bringing me to Sandy, Utah. I told him I was from NY and that this was my first time buying a car and I was on a budget yet he kept insisting on the DOWN PAYMENT I could make on the car. After a lot of "salesmanship" from David and being at the dealership two hours after it was scheduled to be closed - around 1 AM (David was my ride back to a small town an hour and a half away) I began financing a 2006 BMW X5. The disappointment came when the credit union who took my loan told me I was vastly OVERCHARGED by $5,000! What made things worse was I attempted to sell the car at LHM Riverdale before I needed to move because of being laid off from my job and the dealership offered me $11,000 less than what I paid! At this point I realized I was RIPPED OFF. What's most important to know here is that when I emailed David Driscoll he just disappeared, his email didn't work and no one from the dealership could give me more info. When I called the dealership to discuss, Lance Scott (Assistant Manager) told me his manager was out of town and that he would get back to me. I gave Lance my number. When I asked for his manager's number he told me he didn't know and his manager would contact me. It is now 2 MONTHS later and I have not been contacted! The bigger picture is that even with the weeks of research I did on the dealership I still was RIPPED OFF. This is a warning to anyone out there considering LHM for their next car. What I want and what we all deserve is a fair deal and a way to be compensated for being overcharged for a car that can not be resold for anywhere near what it is worth.

Lynn Sessions

Sep 30, 2014

I always get service when getting service done to my car. I have always had great service from themI would recommend them to my friends.

David L. Turner

Sep 28, 2014

Larry Larsen is great to work with. Very up front with answers to all questions.

Sean

Sep 26, 2014

My entire experience was so much better than I anticipated going in to by my vehicle. The salesman helping me was always willing to find an answer to my question and gave me an honest experience, not games. The only thing I would even ask to be done a little different, was my new truck had been accidently damaged during the cleaning process. But they were unable to get me in to have it fixed until Saturday, about 5 days after the purchase. Because the service center had been booked. The over all experience was great but I could see someone being upset with the time frame for the fix, especially after I had already made the trip to finalize it all. But they were still vigilant in getting me in when they could and stayed in contact the entire time. My salesman even personally pulled my old sound system out and had it waiting for me when I came in to finish all the financing. I'll be stopping here for my next car.

Terry Van Valkenburgh

Sep 26, 2014

I originally made an appointment for my 2014 RAM 3500 truck to be serviced on 9/25. Unfortunately, I ended up with a conflict with that original appointment, but The Larry H. Miller Sandy Service Center was able to accommodate me on 9/24 instead. Trevor checked me in quickly and efficiently, informing me that there were several outstanding updates that they could install while the truck was in for service. I indicated that I would wait for the service to be completed. Trevor estimated the time to complete the work to be 1.5 - 2.0 hours. I was kept informed about the status of the work which was being performed throughout the waiting period. I was pleased that the work was completed in 1.5 hrs. exactly. My experiences with Larry H. Miller Dodge throughout my purchasing, delivery and service interface with Clint in Sales and Chris & Trevor and others in the Service department has been exemplary.

Bridget Jardine

Sep 25, 2014

Fast, very friendly service. Nice peaceful setup on the inside. Hot coffee, tv, magazines,and toys for kids.

J & S J

Sep 24, 2014

I took my truck in for its 2nd oil change...it only has 10,000 miles on it and it is two years old...still like new! The service took longer than they estimated, which is fine, as long as the service was done well. However, when I went to get my truck I noticed that they had put a huge gouge/dent in my driver door...clear to the metal! Needless to say, I was NOT happy! Like I said, it is still like new...we take VERY good care of our vehicles! I immediately brought it to the attention of the service manager, Cody Eckhart, who instantly claimed responsibility, as he noticed the gouge was the same color paint they have on the poles next to the lifts. He never once made me feel like I was being dishonest. He promised that they would fix the truck and make sure I was taken care of. He assigned the assistant service manager, Mike Hutchings, to personally handle the truck and take care of me. I ended up leaving my truck with them for three days to send to the body shop for the repair. They rented me a nice vehicle for me to drive while it was in the shop. I was kept posted on the status and notified when the truck was done. When I went to pick it up, Mike had just finished waxing and detailing the truck...even putting tire shine on the tires. They told me that they had completely sanded off the driver door, done the repair, and blended the paint into the door behind and the fender in front of the driver door. They also put all new Dodge symbols on the door. Although my husband and I are very bummed that our truck has now had some body work done on it, which was not our fault, and feel it has now depreciated from the value of our truck, we were very pleased with how the service department handled the situation in such a professional and polite manner. They even resolved the problem in the lift area so future accidents, such as this, don't happen again by purchasing pads for the poles next to the lifts. Too bad they weren't in place before this happened. All in all, I felt like Cody Eckhart and Mike Hutchings, handled and took care of the situation very courteously and professionally from start to finish.

Jessica

Sep 21, 2014

JP, my Sales Advisor, went above & beyond to provide exemplary customer service! I went in there over a year ago and I will be honest, I didn't like LHM sales staff at all. I decided to try them again since I received a new mailer and was in need of a new car. I ended up purchasing a new vehicle & was very impressed with their staff this time! Highly recommend JP or Darren!

Scott

Sep 21, 2014

Made buying a car worth going out to the city. Thanks for all the time and straight up answers no games were played

Nathan

Sep 19, 2014

I always get exceptional service and would recommend them to any one.

Mike McCormick

Sep 18, 2014

Always great. Everyone is helpful and the service is done right. Thank you all.

Shirley Nelson

Sep 16, 2014

They treated us with respect and were friendly.Very professional!

Katie Nichols

Sep 12, 2014

Nic was great to work with he is great, my finance guy was able to get me a better rate and was very professional. The whole car buying expeirence was great start to finish. I would recommend this dealership to anyone want to buy new or used. Thanks Larry H Miller Chrysler Jeep in Sandy.

Tami

Sep 9, 2014

Mike is the service department is AWESOME and sois the service.. !!! Keep up the great Service!

Ezra Correa

Sep 2, 2014

Kudos to Kevin Hamrick (salesman). He is a true gentleman and a great sales professional. The only reason why I considered LHM Dodge is because of Kevin. This is the third vehicle that I purchase from Kevin and I will continue to buy cars from him for as long as he works as a car salesman.Everyone else is very courteous but Kevin goes beyond the call of duty. Fantastic experience.Thank you, Kevin.Ezra

Stan Crook

Sep 2, 2014

The experience was good start to finish. The salespeople were very good/helpful. The deal was timely,(didn't take long).

Tiffany

Sep 1, 2014

Thank you Larry Coet for helping me find a car! I didn't know exactly what I wanted, but I have brand loyalty to Jeeps.He found me the perfect car in a Jeep Cherokee Latitude. He knew about all its features and after I bought the car, he was still helpful with making sure I knew about all the features. He even set up my Bluetooth for me!

Wylie and Esther Darnell

Sep 1, 2014

The service department at Larry Miller's is a great team. If things don't seem to be what is expected they listen and make certain that all that one expects is done without making excuses about what might be questioned. They are very kind and understanding of one's times and have always gone out of their way to service our vehicles. I have nothing to say but praise for them. We are looking forward to future purchases with Larry Miller Chrysler Jeep Dodge Ram in Sandy. Keep up the good work.Wylie and Esther Darnell

Craig Kelsey

Aug 31, 2014

Everything was great. I have considered updating my truck to a new 2014 Ram, But I am getting a lot of mixed feelings about the new 6.7 Cummins. Not getting good mileage at all and also having a lot of problems with emissions. I have several people tell me to keep what I've got , its a lot better truck. Some of the negative feedback is coming from dodge techs and mechanics that are working on these trucks frequently. Please advise me of your feedback on this. Thank You Craig Kelsey

KYleen Plante

Aug 29, 2014

Was quick and on time, no issues great service

David

Aug 27, 2014

I like Larry H Miller service, their prices are at least reasonable (for a dealer), and they generally do a good job. But I just wish they'd stop calling me to see how the repair went - every time, my phone rings, and I have to answer 50 questions about how my experience was! Please just leave me alone - if there's a problem, I'll let you know about it, I don't want to be grilled by a stranger over the phone 3 days after I get an oil change. It's actually very annoying.

jim

Aug 27, 2014

Great Service! Worth the drive of 300 miles

William Bentley

Aug 27, 2014

Everyone was helpful, The service was completed within a reasonable time, I would suggest that you purchases a vacuum, vacuum the inside, and offer an upgrade to your car wash.Have a wonderful day.

Tim

Aug 25, 2014

The service was good and there was no charge for the tire repair.

Forrest

Aug 24, 2014

I bought a 2010 Chrysler town and country, the same day the van would not shift out of park, they sent a tow truck, fixed my van and got me a rental vehicle without any grief at all, I would recommend buying from LHM Chrysler to anyone.

New Jeep Owner in Draper

Aug 21, 2014

Bought a Jeep Grand Cherokee Altitude Edition at LHM in Sandy in July. Jason was extremely helpful in answering all of my questions (over the course of several days) whether I sent them via phone, text, or email, early in the day or later in the evening. He even sent me photos of specific parts of the Jeep that I was being a bit picky about. Made the final decision to buy a very easy one. Would recommend buying from Jason and LHM Sandy!

Toni

Aug 21, 2014

The BEST, as always!!!

Cheryl

Aug 20, 2014

My salesman JP was great! He found what I wanted and got me a great price without any hassle.

Edgar Jimenez

Aug 18, 2014

I went in for an oil change and had a quick and fast service, I was offered an oil change plan, which saves money.

Kerry D

Aug 17, 2014

Great job as always!

Robert

Aug 14, 2014

Good thorough job.Was complete well before I said I would return.

Chad

Aug 13, 2014

Quick service. I called and talked with the lady before I had my car towed there and she said it would not be looked at until the next day, but when I met with the service guy at the dealer after getting my car towed there he said they would look at it that day. My car was done within 4 hrs of dropping it off.

B Gordon

Aug 12, 2014

I currently live in Southern California, but return to Utah for my service work because of the quality and care of the Larry H Miller organization. I have always received fair and honest treatment along with excellent service and therefore prefer to support their organization whenever possible. There is not a finer bunch of folks anywhere!

Jeremy Pool

Aug 12, 2014

My service writer, Larry Larson, never lets me down. I have a rapport with him that goes back almost 10 years with 3 different Jeep vehicles. He is fair, honest, keeps me informed and always gets back to me quickly. I can't say enough good things about him and the LHM Jeep repair center. He is the reason that I keep coming back year after year.

Old 1 eye

Aug 12, 2014

After many months and many visits, I think my Grand Cherokee is finally fixed. After the N23 recall, no low range. Only a Service 4WD System message. There is a new update to the software, and so far low range is engaging and disengaging properly.I hope this is a permanent fix.

Alex Huggard

Aug 11, 2014

Troy was outstanding very helpful and is a great asset to Larry Miller, I will be back. Thanks for great job Service Writers & Department

Karen Child

Aug 7, 2014

My service on my jeep was quick, and no hassle. I loved it.

S.Bastedo

Aug 7, 2014

Purchased a new car over the phone with Brice Marshall, we live in California and could not find the car locally. Brice handled all of the paperwork, met the car service to pick up the car. Car arrived yesterday. Could not behappier with our choice to use Larry H. Miller. Very honest, Friendly and very helpful. Would recommend.

Margo Nate

Aug 4, 2014

My service rep. Everett was excellent.

Bob

Aug 3, 2014

As always did a great job, all was done well and I feel comfortable driving my jeep pretty much anywhere. Thanks for taking care of my car appreciate it.

dave johnson

Aug 2, 2014

Very professional work crew. Things were done in a timely maner.

TSB

Aug 2, 2014

I have had several vehicles into this service center over the years. The service manager, Larry Larsen, is always extremely professional and helpful. He recently went above and beyond in lobbying Chrysler-Jeep to cover a recently expired extended warranty for a known electric window problem in my Jeep Liberty which had under 23,000 original miles.

Patti Florence

Aug 1, 2014

Always great service and appreciate they complete repairs when promised. I also like having s Service Adviser who knows my car and is on top of things and that is Larry.

C Pattillo

Jul 30, 2014

Great Service. Friendly and prompt.

Carl J McQueen

Jul 29, 2014

Hinckley Dodge could not resolve the issues with the engine light. Larry Miller service department was genuine and very efficient in resolving the current engine light issue. Darin Gibbs was the tech who preformed the work and I would highly recommend him and the dealership to anyone who may ask about quality and service. There may be other engine light failures in the future as Dodge is trying to work through the causes but I will continue in your service from now on due to the expertise I have experienced at your dealership service department.

Kevin

Jul 29, 2014

Was treated very well

Don Johnson

Jul 27, 2014

Good service, great people to work with,

jim

Jul 25, 2014

As always fast, courtious service .

Carollyn Clark

Jul 24, 2014

Everything was great. I really appreciated the pick up service.

yellowstone1

Jul 24, 2014

Walked in and was met with Katie Dion and talked and she listen. She showed me what i whated and then let me change to looking at all of the new ones. Color, etc. frove it around and it was great to have her show me the vehicle and what it can do. So i drove out with a New Jeep Wrangler 4 door. Katie was on top of everything and did all the paper work and work with me as i had my 6 year old grandduagther with me and made both of us feel great for the time we where there. And Katie made it a great move to my 2 door jeep to a 4 door jeep. All of my things were moved into my new jeep by the service department she advised to have done.

Carmen Orr

Jul 23, 2014

Great customer service.

Andrew Herrera

Jul 22, 2014

Very impressed with how fast they were able to look at my car and fix the issue. Faster than I had expected, I will be returning to your service center for any further repairs.

Lynn Sessions

Jul 22, 2014

They did a great job and we were in and out in no time at all.

Ricardo

Jul 22, 2014

Great service. Fast repair

Double D

Jul 22, 2014

We originally went into the dealership to refinance my 2014 Ram 1500. Nic was able to get me an awesome interest rate. While there we were interested in looking at a Durrango. Katie was able to help us find a used 2013 with hardly any miles on it. Nic and Katie were both very helpful and awesome to work with. I plan to only work with them in the future. This was by far the best car buying experience I have ever had!Thanks Nic Edwards and Katie Dion for all your help! We appreciate all you did for us!

vsilcox

Jul 22, 2014

Katie was just great. She remembered us from when we came there with our daughter to buy her Jeep Compass and she stepped in right away to help. She made sure that we got a good deal and pointed out the broken windshield that I might have missed. She followed up with us to make sure the windshield was replaced and even gave us a loaner car while the windshield was being replaced. The only problem was my wife fell in love with the Grand Cherokee that was loaned to us and now she wants one.

Dave Baker

Jul 21, 2014

Everyone was very helpful! Nic Edwards was awesome to work with! Katie Dion did an awesome job also. Best car buying experience I have ever had! I can't say thanks enough for all their help!

CAT

Jul 18, 2014

Brian is AWESOME!!! I really appreciated his attention to detail and how well he worked with my warranty company to get the repairs done in a timely manner

Krysta Park

Jul 17, 2014

You guys definitely made me see larry h miller in a different way! Thanks for a great experience.

Spencer Morgan

Jul 17, 2014

Great service and fair deals

Evelyn Pierce

Jul 16, 2014

My service was very good and Yes i would recommend the dealership to my friends

dontwantanaccounteither

Jun 30, 2014

I'm sure the price I got was fair, but who doesn't want a better price?? :) Overall the experience was really good and I'm sure I'll go back the next time I'm in the market for a new Jeep.

jeepingvanny

Jun 30, 2014

I wanted to update my review of Nathan Garza. Earlier this year I blew a tire out on my jeep. After calling around the valley and getting the price of tires, I realized that I was going to pay a lot of money. I finally called Nathan to see if he could help. I had not talked to him for a year and a half, he called the service department, helped me get a decent price on tires, and set up the appointment for me. Thanks to Nathan, I saved hundreds of dollars! Recently, I sent a family member to Nathan to buy a used car. Nathan spent 4 - 5 hours helping them find their car. He was VERY patient and respectful, even at the end of the day when my family was getting tired and grumpy and probably didn't deserve it :-) Thank you for your help and just being a decent person!

kyleegirl01

Jun 13, 2014

I received an email regarding current specials and though I was out of state I requested information and was contacted by Brad. Throughout the next several days Brad helped me over the phone and via text to find a vehicle that would fit my specific needs and price point. What they gave me for my trade-in and the price on the vehicle was a better deal by far than what offers I had in Las Vegas. Brad was extremely patient as I nailed down vehicles I would consider (Under a certain mileage, specific brand/model, specific price point, etc). When we arrived at the dealership that day's desk manager had us haggling over the price again, despite Brad's obvious frustration and ours. I had explained to him very clearly that I wouldn't drive 6 hours and sign if the deal wasn't what was discussed before I made the trip. He understood and assured me he'd already run it by finance and his manager. However, in the end we got the deal we wanted in the vehicle we wanted with the price we wanted and still received an additional warranty. Our salesman was completely professional and fantastic to work with. We would definitely recommend this dealership and Brad's assistance to friends and family. We were very pleased with the outcome and actually consider this the best car buying experience we've had in the past 12+ years.

beckimae

Jun 1, 2014

This was one of the most painless and enjoyable car buying experiences I have had yet. Sale Rep (Katie) was easy going and very helpful. We were in and out within in just over two hours with one of the most non "haggling" experiences in buying a car ever. Got what we wanted for our trade in (without having to go back and forth) and drove away in a shiny new Jeep that we both loved. I would recommend Larry H Miller, especially Katie as a sales rep to my own family and friends.

GA97TJ

May 26, 2014

The experience at the time of sale was good, but long (6+ hrs). Most of my questions were answered satisfactorily. It was an enjoyable time, actually. Everyone was kind and friendly and patient. The problem came when I mentioned the sale price. It was supposed to include a $1000 cash back bonus (as stated on every Jeep Wrangler on their website). Turns out there was "fine print" you had to do a little clicking to see that it was not an automatic cash back. Not a big fan of more or less "bait and switch" pricing. Plus, it was not explained clearly to me when I asked about it while at the dealership. It was basically brushed aside. I was upset most of the weekend until they called me one evening to see how I was enjoying the Jeep. I explained my unhappiness and to their credit they did a little research (even they were not sure of the incentives) while I was on the phone and explained everything to me. It made me less unhappy, but still not satisfied. To end this on a positive, however, I do love the Jeep.

Peltdrummer

May 26, 2014

Great service. Honest and fair. Service advisor was helpful and courteous. He took the time to find all available software updates and recall notices, not just the ones I requested. I would recommend this service center to friends and family. I plan on going back in the future.

sprecher

May 20, 2014

Persistent, irritating rattle finally drove me to LHM where Brian Stubbs had it checked out. While it cost more to fix ($395) than I expected, I'm happy to not have the rattle anymore. Communications and service were first rate.

3zoners

May 19, 2014

We had such a great experience at the Sandy Dealership last Friday night. After shopping too many dealerships to count, we were able to find exactly what we were looking for. The selection of Jeeps was exactly what we were searching for. Greyson approached my husband and I very quickly introducing himself and started helping us compare a couple models. He explained that he was new to the dealership, but we were very impressed by his knowledge and willingness to help for being new. We appreciated his no pressure approach, which gave us the space we needed to make a decision. We were Greysons first sale, and this Jeep was my first new car, it was the perfect first for both of us. We showed up later in the evening to the dealership, however we never felt pressured to leave or that the place was closing up around us. Our deal was completed professionally by everyone involved. We experienced great customer service from beginning to end, and including outstanding service from the gentleman that cleaned and prepared our Jeep. Greyson walked us through all the fantastic features of the Jeep, and sent us on our way with everything we needed to know. We left countless dealerships over pushy rude and overbearing salespersons, refreshing to deal with such a professional and outstanding gentleman.Thanks to Greyson, and everyone at the dealership for taking great care of us!

pattym64

May 19, 2014

I always get the best service at Larry H Miller. The staff is friendly and always so helpful. Keith (the shuttle driver) is also very professional and friendly.

paublita

May 19, 2014

We went to see what was available to replace a Chrysler that had just needed an engine replaced. It had 178,000 miles and was 10 years old.We loved the car and considered putting a new engine in.After seeing what was available and the improvements that had been made we decided to look at your Chryslers --we knew we wanted exactly what we had had in our old car.We got it and more for a great price.We love the Chrysler 300 C-- comfort--and great drivability.

lorainew54

May 14, 2014

Service was done as requested. I received updated info throughout the process and was satisfied with the results. The renewal process was very convenient so I did not have to go to the DMV

Arizona123

May 5, 2014

Had a problem width engine lite on, stopped at service center Chris quickly checked the codes and got vehicle in for service immediately. Completely satisfied with the end result

rglore

May 5, 2014

This will be my second service with Larry H. Miller Chrysler, Jeep & Dodge service center. I previously owned a Honda, I always had it serviced at Larry H. Miller Honda. After this weekend I'm ready to see if they could service my car. There is no sense of customer service at this location. When I ask to find out, or check on pricing, it's always disregarded, the explanation is they are to busy. I even made an appointment this time to make sure they would have time. I question if they even check everything they say they service. I never had this issue with Honda, I never questioned their integrity, but I expected the same service because they are owned by the same people. But I was wrong, It's unfortunate when people ask about this service center, I have nothing good to say. Maybe they should visit Larry H. Miller Honda to be educated in customer service.

tnaftzger

May 5, 2014

The Service Center is Great, Quick. Staff was easy to talk with, the show room floor was nice and clean.Thumbs up to LHM, I will continue going to LHM in Sandy..

lildiva_jenn

Apr 21, 2014

Awesome car buying experience!!! Very friendly and hassle free =] Called to make sure everything was good with the car since we drove to sandy, ut from Wyoming, would definitely buy here again!!

AutoCarlie123

Apr 19, 2014

I enjoyed how Katie did the process of purchasing backwards. We found out want we could get qualified for at the payments we could afford, then looked at only those Jeep's in that price range. I fell in love with my new Jeep and this is the best process of buying. Thank you Katie & Stephanie for all your help..

bwmost

Apr 17, 2014

Salesman was very helpful and knowledgeable and did not pressure my wife and me in any way. Everyone involved was very helpful. Thanks to LHM for a good experience.

kari1958

Apr 14, 2014

We had a wonerful experience with buying our new 2014 Jeep we love it and there was no pressure, we came out feeling really good about everything. We won't go anywhere else to buy are new car. We love you guys. Thanks for everything!

Avejeepruner

Apr 10, 2014

Brice is a great salesman. He was not too pushy He helped me get the numbers I needed in order to make my decision about the purchase. Brice is friendly and very enthusiastic about what he does you can see this as he helps you . Brice also stands behind his product and loves to sell Jeeps. I have been back to the dealership a couple times and always has made time to help me.

whateverx

Apr 10, 2014

Brad was great to work with and very knowledgeable about the vehicle. We appreciated the low pressure sales technique and the time that was spent in the negotiation process.

zeusjeeper

Apr 10, 2014

Great experience! Brice is the best salesman....listens, supportive, knowledgeable, engaging, and advocates for a true win-win deal. I never felt pressure. Good, solid follow-up and contacts. We will be back for #5 soon!!

dbrown1377

Apr 9, 2014

So far the issue I was experiencing with my electronics blacking out has not occurred but it has only been a couple of days so far

Heathers55

Apr 4, 2014

Grady experience. Bob is awesome. I love my new car !!!!! I would recommend this dealership to all of my family and friends. The process was very smooth and they continue to take care of me even after the purchase.

FlightPR

Apr 3, 2014

Brice has a GREAT ATTITUDE & SERVICE !! He made the whole experience easy and fun . Since the start it fell like talking to a friend . I drive off on my new Jeep Wrangler Unlimeted ( I only went to see my options ). If I would not buy that day, I would of comeback here to Brice , when I was ready to buy . I already show off my Jeep to friend and families ( we are all Jeep fans ), And they told me that when they are ready to buy to introduce them to Brice . My story said it all to them . Thank you Brice .

vleonard18

Apr 1, 2014

I have had a lot of visits to the service department with my NEW car and have not been happy with my purchase. Brian was very good to work with and very professional. I also worked a lot with Cody, service manager, and he is very responsive to customers needs.

kevharris321

Mar 31, 2014

Darren did a great job accommodating to our specific needs and finding the right vehicle for us that fit our budget and style that we were looking for.

R0nL

Mar 31, 2014

Brad went above and beyond to make sure we found the Jeep we wanted. I had very specific requirements (color, accessories, etc.) and he was able to find the exact Jeep I was looking for. We got a great deal on the jeep, and a great value for our trade. We have bought 7 vehicles in the last 7 years, and had varying levels of satisfaction witht he deal each time. This was undoubtedly the best buying experience so far. Thanks!

bobbrunner

Mar 30, 2014

Trevor was very complete in his explanation of my service warranty and my obligation to keep service up to date to protect the warranty. It is obvious to me that he has the welfare of your customers in mind. He made a great impression on me of the integrity and value of your dealership in putting the customer first.

ladymeg

Mar 30, 2014

Only recommendadtion is that Joe call back with info after I left my request for an update with the ladies who answer phones. Not sure if it was the girls answering phones or Joe who dropped the ball, but it happened about 3 Or 4 times that the call back never happened, once it was for sure Joe as he told me himself that he'd call back that evening yet didn't. Brian was great at calling back and kept me well informed. They both explained things very well, and the car repairs seem to have corrected the problem. Everything else there was great. The guy in parts was helpful. The guy driving shuttle was pleasant, though never once used his turn signal when appropriate. Thanks for getting me all fixed up and explaining things thoroughly when I asked. Running smoothly now.

justinweller

Mar 27, 2014

Troy was very helpful going over the repairs during and after pickup. He also worked hard to have the vehicle done sooner than promised. My truck runs great now!

rhsmith

Mar 27, 2014

PROS: I want to say up front Sean Stanley is AWESOME. CON #1: I have had non-stop problems with the 4x4 system in my 2005 Jeep Grand Cherokee since buying it used 5 months ago. The Service 4X4 warning pops on every time we have tried to use it. We take it in to be serviced, It works when it comes back from the shop and all seems fine.. A few weeks later we try to enable it and it does not work again. It is now going in for the 4th time to be repaired in the morning. CONS #2: When the vehicle was in the shop for an oil change, one of the drivers hit a wall and damaged the passenger rear bumper resulting in the vehicle having to go into the body shop for 4+ days. CON # 3: The rear hatch door needed new lift struts.. The door would come down on my head in the cold.. This happened 2 days after we bought the vehicle.. Took it in and nothing was done. I spent $60 and replaced them myself. CON #4: The front driver and passenger power windows are slow to go up.. This has been a problem from the day we got the vehicle. The shop "repaired" them. They still have problems going up.. Looks like I will have to fix this myself as well. CON #5: Drivers side door has a whistling door seal since the day we purchased the vehicle.. The door was "adjusted" by the shop.. It still whistles.. SUMMARY: I am not impressed at this time with what has been done. Time will tell if the shop will "dazzle" me tomorrow.UPDATE: Well my experience with this most recent visit was not a pleasant one. Riley was rude when I suggested that they look into replacing the connector on the shift motor which the had one a prior attempt to repair the problem was corroded. They had sprayed it with a chemical cleaner, which obviously did not remedy the problem. Instead of explaining to me that the service company under which the service contract is written requires them to go through a list of steps to resolve an issue, he told me if I was willing to pay for the connector then sure, no problem and walked away from me. Cody (department manager) just gave me the smiling face and nodding head treatment explaining that there was a $3000 harness involved and they just could not do that. Then went on to say, "well there are replacement pins available, if we find that the pins are indeed bad". When I returned to get my vehicle, There was no paper work to sign off on, nothing said to me about what was done other than they replaced the connector.. The guy just got my key from the office and took me out to my vehicle.. They did not drive it out or say think you for coming in or anything.. Simply, the sooner that I left, the better.. Funny how they actually "found a connector in the parts bin" and replaced it. So far it seems to be working.. But I will never recommend this shop again to anyone.UPDATE: May 6th 2014Once more the service light is back on again.. Off to the dealer we go... not too excited about dealing with them any more.. we shall see.

MorrisonFam

Mar 26, 2014

Great experience, would recommend LHM to friends and family. Sales representative was good to work with and the negotiation went really well. Will be back for our next Jeep.

estherdarnell

Mar 24, 2014

The person that I spoke to was Riley and he referred me to Steve and they were both so kind and I was out of there is a short time. Riley referred me to Steve as he said that Steve would be doing the work. I seems that whenever I bring my car in they always do an excellent job as well as keeping and making us feel special.I will continue to buy my autos from LHM and would and have referred people to the dealership. Thanks for all that you represent. God Bless you allEsther Darnell

franco1

Mar 22, 2014

Larry Larsen is a pro and a trusted friend. Without Larry I would choose another service center.He is the best and is the reason all three of my Jeeps have been service by LHM Jeep.

chouston84070

Mar 21, 2014

Brought my Pacifica in for alignment.When I called I asked the price and was quoted $79.00. When I went to pay for it the price was $99.00. I just suggest that they let you know that the lower price is for 2 wheel drive and the higher price is for All Wheel Drive. I would not have been surprised.Also, I have owned my Pacifica for 9 years and I really like my car. BUT, No one has ever told me that you need to get an alignment everytime you get new tires. As a result I just put my FIFTH set of new tires on this week. This is only the second time that the car has been aligned in nine years! I couldn't figure it out till now. No one could even tell me what schedule there if for that service at Larry Miller or the place I purchased the tires! Why would that be? Especially since I have asked?I suggest you try to be more proactive with information.Thanks

Chanin

Mar 20, 2014

Darren was very helpful and knoweldgeable!! It was a great experience all around and I would recommend the Jeep delaership in Sandy and, specifically, Darren.

lfeveryear

Mar 20, 2014

I was immediately greeted. A couple of items were pointed by Brandon that needed possible attention. It was a very quick service call and I was on my way in less than an hour. I am very satisfied with the service and attention I received.

rsvette

Mar 20, 2014

We met Brice Marshall at the Auto Show in January. We wanted to see the new Cherokee without the hovering of a salesman! Brice was very informative and personable and respected our 'space.' He assured us he would make purchasing a new Cherokee a pleasant experience, which it was. We made an appointment to meet with him the following week and ordered our Cherokee. It truly was a good experience. He kept us informed and we took delivery earlier than anticipated. Not all salesmen are wonderful, but Brice was GREAT! Brice was honest and delightful to work with. Robert & Susan Callaway

danperks

Mar 18, 2014

My auto buying experience was saved when my wife and I pulled onto the LHM Jeep dealership in Sandy. Brice made contact and I asked him to leave us alone until we were ready. Myself and my wife had just left another dealership feeling very frustrated and soured on auto buying. Brice gave us space until we were ready to ask questions. Brice was very friendly and knowledgeable about all the vehicles and the jeeps we were looking at. We got excellent service during the leasing and financing procedures. Would recommend this dealership and Brice Marshall for auto buying or leasing experience.

cdimmitt

Mar 17, 2014

NOT HAPPY WITH YOUR SERVICE!!!!I had made an appointment for Friday at 2:30. I was on time! It took an hour and a half to do an oil change and rotate the tires.which made me late for my next appointment. My previous oil change it leaked in my drive way. Colleen Dimmitt

morgannew92

Mar 17, 2014

Brad is very friendly and helpful. He helped me find the most reliable car at the best price. Gus was very helpful in getting me a good interest rate.

darice

Mar 15, 2014

Brian Stubbs was very friendly, helpful and knowledgeable. He explained to me exactly what was needed to repair my car. He even offered me the dealers shuttle service (that I didn't know you had) to drop me off and even pick me up and take me back to the dealership. The repairs were done in a timely manner. Overall, I was extremely please with the service provide to me by him and the dealership.

Ramtruckguy

Mar 15, 2014

Trevor was great. Couldn't have been more helpfulWould recommend your service because of Trevor. The problem was difficult. Exhaust manifold bolts. ThanksGo TrevorLarry Bradshaw

amcswain

Mar 11, 2014

issues were taken care of. Gave good on price because parts are ridiculously priced and good on quality of work because I have to bring back because part not working properly

djchristian

Mar 11, 2014

It was a great car buying experience. I would recommend both the dealership and Andre to anyone looking to buy a new or used vehicle.

fabbiz

Mar 10, 2014

I took in a flyer from another dealership. I was looking for the right color and a low payment per month. I was pleasantly surprised to find both and those persons involved work hard to put the deal together. They even made a big change for me the next day after the deal was closed.

Fmartinez83

Mar 9, 2014

My experience purchasing my 2014 Jeep was great. From the the very beginning we were approached by Brice Marshall, but never pushed into purchasing a vehicle. Brice and others worked with me to get the jeep that I wanted. Even after purchasing the jeep Brice has continued to follow up and has been very hands on and reachable whenever I've had questions. I would definitely recommend Brice and this dealership to friends and family.

kdrollo

Mar 5, 2014

Joe was very friendly and explained things very well and I understood what he was talking about. My car was finished in the time frame I was given.

Stormif

Mar 5, 2014

BRICE MARSHALL was great to work with! He listened to what we needed and found us the perfect car! No games, No haggling, just honest, professional service! I would and have referred my friends and family his way.

jmoseman

Mar 4, 2014

Brice was great to work with. He made the buying of a new Jeep a good experience and actual one that I enjoyed. Brice was extremely helpful in putting me in a new Jeep Rubicon, and it was the one that I truly wanted to own. I know that I will enjoy, my new Jeep for many years to come. I have been a long Larry H. Miller customer and have always been impressed with its customer service, both in sales and service. I have always recommended this dealership and will continue to do so. Brice is truly a credit to your team. Excellent job Brice!!!.

1happylaura

Mar 3, 2014

Brice & Nic were GREAT to work with! Felt like I was working with good friends. Brice was over the top helpful getting me changed out for a bigger vehicle ... LOVE my new a Grand Cherokee. I have already recommended the dealership & Brice to a couple friends. Thanks!!!!

boston0209

Mar 3, 2014

Our initial experience was great, but they called 5 DAYS later and said there was a problem with our lease. When I went in to discuss options, I found out my payment would be going up. This was upsetting, especially because my husband was out of town. The next day, I found out I had a nail in my tire, and I needed a new one. The service department was VERY unpleasant, and were unwilling to help me. In fact, she told me I had to wait until Wednesday to get my car in. I ended up coming and buying a new tire from the dealership, and going to Good Year Tire to get it installed. After buying a brand new car from a dealership, I would expect they would have better service than this. Overall, I love my car, but I was disappointed in the lapse of time between the initial purchase, and the call saying there was a problem. As for the service department, that experience was awful, especially after all of the prior events.

Micdean54

Mar 2, 2014

Jon keeps us coming back! He is honest, and not pushy at all. I appreciate the value I still had in the jeep wrangler purchased in the past, too.

Brents

Mar 1, 2014

The service department did a fine job with the 4500 mile service on my Grand Cherokee. Everyone is still learning about Jeep diesels, but doing fine.

lundmatt1

Mar 1, 2014

Working with Brice was an excellent experience. I bought a new Wrangler Unlimited and his background with wranglers was helpful in talking about all the after-market things I could do to the Jeep.He was friendly and I really appreciated that he wasn't pushy. I bought the vehicle from the Sandy dealership because of my great experience with Brice.

chwilliams

Feb 26, 2014

I have to say I guess my visit was your typical used car buying experience. Brice was a good guy. But when your promised something and it doesn't get delivered you get a little upset. After an agreement was made. We have to come in a few days later to finish with the docs. Then I was told that the terms of the loan had changed. Nobody called me and explained the situation. So the finance guy ( who seemed to be a nice guy) valiantly heads into the fishbowl where all the decisions are made. Returns miraculously with the agreed terms we had originally agreed to. Its interesting how the numbers are played with to ensure MAXIMUM commissions to be paid. I've learned a lot about buying a vehicle. Don't ever go into a Dealership with a payment amount. Between sales and finance they will raise the price of the vehicle, manipulate the terms to keep the the payment where you want it but make sure they get their cut. Its a big game. And I wasn't real impressed. With that being said. My "oil change due" warning is on. And I think someone was supposed to call me and set up a complete detail due to some brush marks on the truck but that hasn't happened yet.

JenniWest

Feb 26, 2014

We just went and traded in our 2012 Ford Focus Titanium on 2/20/2014 and first of all let me tell you our sales man AL MCCAUSLAND was amazing he went above and beyond our expectations helping us find the car we wanted he was straight with us and did not beat around the bush and that's what we love from a salesman he was amazing and I am recommending all of our family and friends to him when they are ready to purchase a new or used vehicle and our loan person his name is MARIAN CIUBOTARU was amazing as well he went above and beyond our expectations getting us the lowest rate and best loan possible for me and my husband I am so happy with my new vehicle and the customer service from these two gentle men I know me and my husband will never use any one else but these guys!Thank you so much for all you did for us, Dennis and Jenni West

vernonvev

Feb 26, 2014

The salesman tried to get the color we desired, but was unable to find it within the Salt Lake area; we then selected our second choice color and are happy with it. We have the extras that we desired also. When our car that we drove into the lot with wouldn't start, he allowed us to take the new car, even though we hadn't finished the payment therefor.

eldahlgreen

Feb 24, 2014

We was very satisfied with the work and the service that was done on the 2004 Jeep. We have always brought our vehicle here to have any service done. And our trust in Larry Larson is very Appreciated. Thank You....

rebeccamp

Feb 24, 2014

Service was excellent and Troy was very nice and accommodating. We appreciated all they did for us and the Dodge Truck seems to be in great condition after the warranty service.... Thanks for everything, especially Troy's 100% customer service. Richard L. Pace

Redskysol

Feb 23, 2014

I was very happy with the Aervice that I received when I took my Dodge truck in for he N49 recall. I would recommend that any of my friends who own Dodgea go to LHM for their Service needs.

shaunahasll03

Feb 23, 2014

My car had been take to another dearler 2 different times. They had my car for over a week. I was told they wasn't a problem. I knew there was a problem and requested my car be taken to Larry H Miller. It was taken there one morning and by mid day I hade received a call letting me know they had found the problem and what was needed to fix the problem. The car was fixed and ready for me that afternoon. BrIan was great to explain the problem a keep me informed as to nwhat was going on with my car. I was so greatful he found the problem because the other dealer made me feel stupid. They kept telling there was no problem and there was nothing they could do. Brian never made me feel that way. Cascade Collision Repair shop was the company I was working with for repair work due to an accident. They would take my car to a local dealer for repair work and they did the body work. They were very impressed with the way they were treated when they deleivered and picked up my car. Great Job!

bgaddis2

Feb 21, 2014

Enjoyable car buying experience. Purchased many vehicles over the last 45 years and this ranks as one of the best. Very satisfied witth the vehicle and the service accorded me.

jeffjones123

Feb 21, 2014

Richard Jones did a great job getting my car in and taken care of. He was very good about answering questions, and returning phone calls promptly. He also had a good suggestions for improving my car as it was being repaired. Hopefully he, along with the rest of the crew at the Sandy Collision Center enjoyed the donuts that I brought in when I picked up my car. Great Job from everyone involved.

tvalkenburgh

Feb 21, 2014

Service was performed timely and the service team provided updates about the progress. A replacement part was required to be ordered, and the part was delivered during the next business day.

rubicon14

Feb 16, 2014

From the moment we pulled into the dealership Jordan greeted us and was very friendly. Khan also worked with us to complete the sale and was very friendly and easy to work with. Great experience, very nice dealership, process was quick and painless. Great place to go if you want to buy a new car and work with honest and nice people. Thanks, we love our new Jeep Rubicon!

WBASSHAM1

Feb 16, 2014

Larry, Was fantastic he called with updates. He explained all service performed. The service department even performed other services and updates that were not on the list. GREAT JOB. I would highly recommend Larry Larsen to anyone who visited the service department at Larry H Miller Jeep.Thank you, Wayne BasshamPS, Did I mention that I didn't even buy my Jeep from these guys, but I will next time...

Farrellrw

Feb 15, 2014

The factory recall was handled with excellence. The work was completed with expertise and completed in a timely manner. Thanks to Larry Miller Chrysler Service Department!!

SeanV

Feb 15, 2014

This review is not about their dealership but the collision center. I just had my Malibu repaired.I dropped the car off on Tuesday night, with the expectation set that it would be a two day repair and that I could pick up the car Thursday night. I didn't have a rental car, my wife and I were trying to just make it work with sharing our other car. We live 20 miles away from the Larry H Miller Collision Center in Sandy. I work fairly close to it, so Thursday after work I called to find out the status to see if it could be picked up. The receptionist that answered was rude, transferred me to my estimator, Laif, and I ended up leaving a voicemail that was never returned. It wasn't a big deal, we could try to make it work 1 more day with 1 car. On Friday after work, I still hadn't heard back so I called them again. The receptionist answered, checked the status and found out that it wouldn't be done until Monday. I wasn't happy, and she could tell, so she asked if I wanted to speak with the Laif and transferred me to his line. I ended up having to leave another message. Waited an hour, and no call back. Called again and asked to speak with a manager. Low and behold, Laif, was suddenly available to speak with me. I explained the situation to him and his response was "we have lots of Malibus that we're working on, maybe I got confused, let me call you back in 10 minutes." 20 minutes later, he called back and let me know that there was "a run in the paint" but that it would be ready to go in an hour. I came by an hour later and had to wait an additional 30 minutes before I even saw my car. I will say, the repair was done perfectly. However, the level of customer service and communication was atrocious. My wife and I had to alter our Valentine's Day plans and miss our reservation at a restaurant, just so the car could be picked up. Why couldn't they call me and keep me updated? Why is that always the case with car repair shops? They are awful with communication! I know that if I wasn't angry and demanding with them, I would've had to wait until Monday and we would've had 3 more days of juggling our responsibilities with only 1 car between us. Instead of having my car for 2 days, they would've had it for 6 and probably wouldn't have lifted a finger to let me know. So in a nutshell, Larry H. Miller Collision Center in the Auto Mall in Sandy is excellent at repairs, and absolutely horrible with customer service and communication.

GlennJamee

Feb 10, 2014

Loved the experience, but only have one concern. We used Larry Miller because of past experience and a negative experience in our home town of North Dakota. But we found that our right headlight was out and had to seek service once we realized we had no headlight. Quit disconcerning as the truck is a 2012. We had no previous issues with the headlights.

geez1944

Feb 9, 2014

Arrived early, and they jumped right on the recall problem. Asked them to call mewhen completed, which they did right on the approx length of repair time. Pick upwas quick and easy.

JohnM1950

Feb 8, 2014

I had a 1:00 pm appointment. I showed up early and was let right in. I was there for a recall on the tie rods. The intake person took a look and said I didn't need the repairs. The whole visit lasted less than 5 minutes.

monijoffs

Feb 6, 2014

Friendly, helpful, honest salesmen - great experience overall. I felt like I received a very fair price and my needs were met. Would do business with them again.

SetterGB

Feb 6, 2014

From the phone call from Cindy to notify me to come in for my recall, to the service I received in the service department, including a ride back to my house, made the whole thing a pleasant experience. I also received a needed oil change at the same time, making only one trip necessary. Thanks for taking care!

codymcc

Feb 3, 2014

Good service from the salesmen and service department. I would reccomend Larry h miller to all my friends and family. Keep up the good work

wildwilly496

Jan 31, 2014

Larry is always excellent to work with. he and his crew always do a bang up job! great people!!!! I will keep coming back to work with him.

denisepalmer38

Jan 30, 2014

I brought my 2011 Jeep in to have the transmission looked at. It is hard to shift into 2nd gear....especially when it's cold. Larry and his crew went out of their way to keep it and make sure they could 'feel' what I was telling them. I feel they were very thorough. I really appreciated the time they took to find the problem and being so pleasant to work with.

KathyHoughton

Jan 29, 2014

People say that you should never take your car to the dealer to get fixed because they are always going to be more expensive. Well I would never NOT take my car to the dealer to be fixed. Let me rephrase that, I would never NOT take my car to LHM Chrylser Jeep Dogdge to be fixed. I am very hard on my car and have had several issues. The thing that I am most impressed with is that they always call me to tell me what the issue is and the price and when I go to pick it up, it never fails that the price they quoted me (that I approved) is always less than what they told me. I totally understand "estimates" but I have known other companies that they give you an estimate and will pretty much charge you the "estimated" cost that you have approved even though it might not have taken that long. It is because of the quality of service and the integrity that is shown time and time again that I will always keep coming back to this dealer. The reason I marked "good" on the quality of work was that I have an issue with a seat sensor and they fixed it and it worked good for 2 days and then it started "dinging" again. I do know though that Bryan told me he thought that it might happen again because what they fixed might not have fixed the exact problem. I also know that when I call him today, he will remember who I am and what I am talking about and that is really incredible and being in sales myself, remembering people and what they need is critical in developing trust and repeat customers. I have also worked with different people in the service department and everyone has been friendly, professional and taken care of my needs in a timely manner.

kumpkay

Jan 29, 2014

I am not sure I can say enough about this dealership. Dave Morfin is just one awesome guy. He has spent a lot of time with me and my husband. He has sold my family 4 cars in the past several months. He is great to work with and he goes the extra mile to provide some of the best customer service I have encountered in a long time. I carry his cards with me and anyone interested in a car I try to direct them to Dave. But, I also have to compliment the rest of the dealership as well. The finance department has done some great things for me too. They have been able to get me financing on all the loans even when the circumstances were not that great. As far as the service department goes they are very quick and efficient when you come in for a service rather it be for a simple oil change or to have some parts added to a vehicle. I was recently there to have running boards put on my truck and was told it would be few hours. It was done in less than an hour and without me asking they looked up to see if any recalls or updates were needed on my truck and did them at the same time. Since I managed to back into one of the bumper poles while leaving the service area my next department will be the collison side. That department will be installing a new bumper this week and I am quite certain this department will be great as well. The only thing I would say about this department is all of your quotes are higher than anyone else in town. My husbands truck was damaged and we ended up going some where else becasue the prices were very different. But, that would be my only downside to this dealership and that downside would never make me not want to buy future vehicles. Dave Morfin is the main reason we kept coming back to buy our vehicles from your dealership.

dpbrown

Jan 25, 2014

great service. friendly and understanding. helpful and informative. I like Larry Larsen, he is my main service guy. He is always available, stays in touch and knows me, his client.

brendieknorr

Jan 21, 2014

I received a coupon so the price was great on the oil change. It took longer than I was expecting because I had made an appointment so I thought I would have gotten in and out quicker than I did. It took quite awhile for anyone to acknowledge me when I pulled into the garage. I was standing outside my vehicle with my baby for about 5 minutes before anyone even said hello or that they would help me.

JArave

Jan 13, 2014

Brad spent some time finding me the model and options I wanted, and kept in contact with me by email. When I met with him at the dealership, he was friendly and helped get me the deal I needed.

steelersman72

Jan 10, 2014

I came in because my car was leaking oil and they took care of the problem and explained what had happened and what they had done to fix it. I will be taking my car to you shop for all my further needs.

tnaftzger

Jan 10, 2014

The Service Department at LHM in Sandy is AWESOME!! They are very professional, and they do a great job. I live in Layton and drive to Sandy for the excellent maintenance on my 2011 Jeep Grand Cherokeeand my previous 2004 Jeep Grand Cherokee. I highly recommend the Service department at LHM in Sandy. Keep up the Superb Service.

Auntpam

Jan 8, 2014

I was able to purchase the car of my dreams at an affordable price. Katie listened to everything I wanted and brought me several choices to look at. When I walked into the dealership I had no idea that I would be this happy when I left. From start to finish I was treated with respect from everyone I encountered.

cathymorgan2013

Dec 28, 2013

We brought our Jeep Grand Cherokee in last Saturday at around 9:00 am for routine oil change and multiple other issues. By 4pm we still had NOT received a call letting us know we could pick up our car. My husband called and no one there could even find our vehicle in the computer! He was transferred multiple times and was told someone would have to call us back. We did receive a call by 4:45 stating they had "found" our car and that no one had done any work on it or even registered it in the computer! They said they were working on it immediately and would call us. After 5:00pm the service office closed and we could not call in and get a status or get our car back!! We were stuck without the car until we could call back Monday morning!!!! My husband called first thing and complained about this and was told our car was ready. We made arrangements to pick it up that afternoon and were greeted with very little apology for our experience and that we owed around $20.00 for a headlight replacement. Once we got the vehicle home, we noticed that the headlight replaced was NOT even the same color or brightness as the existing one. My husband called and left a message and has NOT received a call back! He asked for the service manager and was transferred to his voice mail and as of today has NOT received a call back! We are VERY dissatisfied with your service department and have purchased not just one but TWO vehicles from you and referred a family member there who also purchased TWO vehicles!! It is an inconvenience to us each time we have to bring a car in for service as we have young children and work schedules to accommodate. We also schedule some warranty work on our Wrangler a month ago for the back window and made arrangements to bring it in and leave it. A few hours later we got a call that you did not have the part in stock and that we would have to bring it back again! When I scheduled the appointment I specifically told them the issue! Why then was a part not ordered and made available!! Our next step is calling the General Manager of the dealership. We are very dissatisfied!!!!Kevin and Cathy Morgan

bobbrunner

Dec 23, 2013

Courteous, attention to detail of which service was due, timely completion of work. Additional work was recommended, some was chosen at this time, but remainder was not pushed on me.

JeLeeMas

Dec 23, 2013

The salesmen were very kind and helpful and I had a wonderful experience with them, unfortunately my negative experience with the finance team is overshadowing their hard work. Working with the financing department has been the biggest nightmare EVER! I have never seen a more unorganized department in my life. I've been working with them for over a month and it seems each week I get another phone call about something they forgot to get or do. I sent in paperwork and told them to let me know if they got it and a week went by before he called to say the app didn't go through. My co-signer has had to send in paperwork twice, fill out the online app 7 times because the system wasn't working and now I get ANOTHER call, after I've been told everything is taken care of, requesting yet ANOTHER piece of documentation. This is what they do for a living, how do they not know what paperwork the bank will need?? This is absolutely unacceptable and extremely unprofessional. It should not take this long to complete a purchase of a vehicle no matter what. I'm extremely unhappy with my experience.

jjamess

Dec 23, 2013

Excellent experience, no pressure. Facts and awesome customer service. The salesman listened to what I wanted and did everything they could to assist me. This is my second purchase from this location, and likely won't be the last.

bass64

Dec 20, 2013

My car was checked in promptly (even though I was 15 minutes early). I was told the charges and length of time for each service. When the technician found additional problems, I was notified quickly. Brian patiently explained what needed to be done. I asked for alternatives, and he talked about the advantages & disadvantages. Because I didn't want to spend more than the old vehicle was worth, Brian tried to balance my needs and wants with the repair that I could afford. When the job was complete, the paperwork was explained to me in full, payment was processed efficiently.

tvalkenburgh

Dec 20, 2013

A defective tire sensor was identified on my new 2014 RAM 3500 truck. Unfortunately the replacement part was on back-order. Trevor explained the situation to me and indicated that the replacement part would arrive in 4-5 days. I received an email notification in 5-days and made a service appointment the very next day. The part was replaced and Trevor returned the repaired truck to me in 90-minutes.

zriggs

Dec 20, 2013

There was no pressure to purchase and they all made us feel welcome and comfortable. Brice took care of all our needs and continues to be of assistance ensuring that we are happy with our Jeep.

JohnStadtfeld

Dec 17, 2013

This transaction went so smoothly and quick, I was amazed.John was VERY knowledgeable about the Jeep Wrangler and showed us all the bells and whistles. Couldn't ask for an easier deal, and we walked away feeling good about the price we paid.

atozdogs

Dec 16, 2013

fast and efficient. service was performed much sooner than expected. all personel were courteous and friendly. will definitely come for service again when my vehicle is due

explorer19

Dec 14, 2013

I was greeted promptly. Made to feel welcomed. Offered a ride, but opted to wait for the car to be serviced. Service associate was polite and friendly.I

lynda2324

Dec 14, 2013

Prompt service in scheduling my appointment and also at the service center. I have a LHM preferred card so I get 9.95 oil changes. I realy appreciate that. All the employees are friendly and helpful. I can count on the service being performed correctly.

o9wrangler

Dec 13, 2013

Warranty work done by service department.the work was done on time all problems corrected and so far everything is working great.staff was friendly and helpfull

chuckcooper

Dec 8, 2013

I drove in the Express Lane door Friday afternoon; Dallin came to assist me right away. I had no appointment so I asked Dallin if I could get an oil change. He said you sure can but it could take a bit longer than usual because of a very busy day. I gave him a copy of sheet I had printed off the internet showing a $25 oil change. Dallin explained to be that that price was based on buying three oil changes at $25 per for $75.I did not want three oil changes but Dallin honored the $25 ad anyway.Dallin showed me to the waiting room and before too long he returned and informed me my car was ready to go.I was very impressed with the great service and the respectful and courteous service I received.

Jonathan salomon

Dec 8, 2013

Continued level of customer service and the quality of service I receive from Trevor corrbige and Tyler mushbach keeps me coming back as a 4 year customer

carlyboyer

Dec 7, 2013

My overall experience was great. I only have two complaints, my Jeep had the smell of smoke when I picked it up. Assuming the person working on it smelled heavily of cigarettes. Not pleasant for someone who doesn't smoke. And the wait time was a bit long. I waited for an hour to only have the oil changed. They didn't rotate tires this time since I had done it recently, so I would have expected for having an appointment it would have been finished a bit faster. However, the people were very friendly and helpful.

Elton

Dec 5, 2013

Had a pleasant experience, was provided all the information to make the decision on the model and features I was looking for. Tupu was easy to work with and worked with me to come up with a deal that I could feel good about. Vehicle was detailed as we finalized the deal and in spit spot condition at delivery to our possession.Now to speak to this review. I almost just quit taking the survey when I saw the section below. Why in the world do I have to set up an account to take a survey?????? This did not leave me with a good experience. Don't know what in the world your going to do with my email and account from here, but if I get a bunch of spam from it you will be hearing from me!!!

datwd94

Nov 30, 2013

Larry Larson and the jeep service staff was very knowledgeable and found the problem quickly and was able to install the new part in a quick manner.

Brad Campbell

Nov 29, 2013

Brad was very helpful. He had excellent knowledge of the product. He made us feel very comfortable in buying our New Jeep. I would recommend Brad and your dealership to all my friends

tomnz2010

Nov 24, 2013

I brought my 2012 Chrysler 300S in for warranty repair of two items. The carpet on the drivers side and a small ding on the rear passenger door that was covered by an optional "chip and ding" warranty that we purchased. Both items were replaced/repaired quickly and professionally. My wife and I have been coming to Larry H Miller Chrysler/Dodge for several years for both sales and service and have yet to be disappointed.

kevinrhonda1980

Nov 20, 2013

Not usually too satisfied with the service we receive, however this time we had a very good experience and received great service and a great price.

JeremyPool

Nov 18, 2013

Larry Larson has been my service man for years. This is at least the 3rd Jeep vehicle that he has helped me with. He is very knowledgeable and professional while being friendly and personable. I always look for him when I go to the service department. I know when I turn my Jeep over to him he will make sure the problems are fixed. Last time I had it in there the technicians even fixed something I had forgotten to mention (the e-brake cable needed to be tightened). Overall, I couldn't be happier with the way he treats me and the hard work the technicians put into keeping my vehicle in tip top shape.

Moabgirl9

Nov 18, 2013

I really must say that I am always treated very well, quickly, and professionally. I appreciate being greeted as soon as possible and service completed when stated. Why would I ever go any other place? I do like the new check out system with the service adviser going over the repairs etc. And I really think Larry Larsen is the best!

sgarrard10

Nov 17, 2013

I brought the service center an unusual problem that they had not seen before. They explored the best ways to fix it and kept me informed every step of the way.

dakota1948

Nov 13, 2013

Always friendly and courteous. Work performed in a timely manner with any updates as needed. This is how I have been treated with minor service or any repair work

kdrollo

Nov 13, 2013

Brandon was very friendly and the work was done fast less then one half hour. I like to buy the three maintenance package for and the road ready inspection.

tvalkenburgh

Oct 4, 2013

Clint Petersen was introduced to me as the sales representative who was most knowledgeable about the Dodge RAM 3500/4500/5500 series trucks. Clint listened to my description of what type of vehicle I was seeking and the issues that I was trying to eliminate which I had encountered with my current vehicle. Clint clearly described the attributes benefits and differentiators of the various Dodge Ram truck models in terms that I could understand and how each model's strengths and weakness would compare/ address my current vehicle's short-comings. Clint showed me a model from inventory that demonstrated the vast majority of features in which I was interested. and presented a RAM 2013 2500/3500 color brochure to me. I left the dealership with the brochure, Clint's cell phone number and his direction to contact him for any additional information or answers to question I had.I returned home to thoroughly review the brochure, specifically, the Buyer's Guide with the 2500/3500 specifications and options. I visited the RAM Truck web page and used the Build & Price feature. When I was finished, I had configured a Dodge RAM 3500 Longhorn Lariat with all of the features and options that I could think of that would address the limitations of current vehicle. The pricing tool helped me estimate the price, decide on whether to buy or finance and the available rebates, discounts and incentives. Later I would learn that the rebates, discounts and incentives changed from month-to-month and model year, which led to disappointment when I completed the purchase of eh vehicle, but the dealership financial representative (Mike) was able to work-out a reasonable and fair compromise that satisfied me.After configuring the truck using the Build & Price feature, I had a clear understanding of what I wanted in my ideal truck. I jumped in my car in the early morning and returned to the dealership to get Clint's help in officially build/configure the truck. When I arrived at the dealership, I was informed by Mike Rich that Clint was not scheduled to be at work until 1:00 PM. I guess my wilting enthusiasm was more obvious than I thought and Mike mentioned that he could help me with configuring the truck. I was reluctant to begin working with someone else because I trusted Clint and felt that I had a rapport Clint. Mike reassured me that he would continue to work with Clint on my behalf and proceeded to guide me through the configuration tool, answering my questions and offering suggestions through the process. I paid a deposit and asked Mike to submit the order for a 2014 RAM 3500 dually with a crew cab and Cummins diesel engine. Mike alerted that the lead time for delivery was likely 8-10 weeks.I started my wait. I received periodic email updates on the truck build/delivery status. The last email update indicated the truck had been shipped to the dealership with an estimated arrival of 9/30/2013. Being anxious like a little boy awaiting Christmas and not hearing anything from the dealership. I called Clint on 10/01/2013 to inquire about the truck's status. Clint told me that he would investigate and call me back. A short while later, Clint returned my call and informed me that the truck would be delivered on 10/02 and we scheduled a time on 10/3 for me to look at the truck and finalize the purchase.Clint guided me through the truck and explained many of the options. I discussed a couple of dealer-installed options that I wanted to add-on, but I wanted to contract for them separately after the dealership provided me with an estimate of costs for parts and labor. Clint took me to meet with the Parts Dept. manager to discuss the add-on specifics. The Manager committed to provide the estimates on 10/4. Clint informed me that he would be out of the office for the next consecutive 4-days, but he would have Mike Rich call me with the estimates.I have purchased numerous vehicles during the many past years and experienced many forms of "high pressure sales,' "bait & switch," and all sorts of coercion. I did not experience any form sales pressure. I felt that I was working with a friendly, knowledgeable team of professionals at the Larry H. Miller Dodge dealership who's primary objective was my satisfaction with finding and purchasing a vehicle that would address my needs, preferences and requirements.

csiufanua

Oct 2, 2013

It's a great feeling when you know you can walk into a dealership and not have to stress about the business rushing you to make a sale. We really felt taken care of, as if our needs were a priority to them. Kevin Hamrick, great guy, great sense of humor, walked us through the whole process. He was very patient, very knowledgeable about the product, and was successful in helping us take home our cherry red baby! Can you believe this guy spent an hour walking us through all of the media features in the vehicle, now thats dedication! Seriously, the whole sales crew there were awesome! They went above and beyond to make our experience positive and easy going. We even got roses and soda's...and a yellow bow! What business rolls out the red carpet like they did? If your looking for outstanding customer service, people who care and will do everything to advocate for you, these are the guys! If you are a Dodge/Ram enthusiast as I am, you will be in good hands with this dealer. High Five LHM! Thanks for all you did!

mp21rg

Aug 31, 2013

These guys are amazing! From our salesman to the managers to the financial guys. I would high recommend them to anyone looking for any car.

Tr0yv

Jun 27, 2013

I am a first time Dodge owner/lessee and will be a repeat customer for sure. Janjun was responsive, honest, kind and fair. I was very pleased with my experience and have already referred others to this dealership. I have a minor issue with the DVD player that was installed at the dealership, but don't anticipate any issues when I take it in for repair. Love the R/T Durango and appreciate the service received. Sincerely,Troy

CButler

Jun 26, 2013

I went to this dealership because I had bought a car from them, and on the way home from purchasing it, it broke down. They made sure I got a better one right away!

DShurtliff

Jun 26, 2013

I went to this dealership to purchase a vehicle and get my older car serviced.

Anonymous

May 6, 2013

This dealership has always been great. I have bought 2 cars from here in the last few months and everytime I visit this dealership it is always a wonderful experience, fortunately.

Anonymous

May 3, 2013

I thought the sales team was great to work with and it was a great deal. But the fiance department was less than desirable.

CButler

May 3, 2013

We bought a car and we had problems since the day we got it. They did finally let us trade it in and the second car hasn't had any issues.

KReed

May 3, 2013

They were very helpful and spent a lot more time with me because I am a picky buyer. I was there a for a few hours and they weren't bothered at all! They helped until we found the right car for me!

RMiller

May 1, 2013

I liked the salesman, Kevin. He helped me find my used car and I wouldn't change any part of the experience.

camieshelton

Apr 30, 2013

We started to look for a vehicle at Brent Brown Toyota of Orem Utah. Brent Brown was not helpful at all. They would not listen to what we wanted and how much we could spend. I was never addressed by my name, they would never call me back in the time frame they gave me. I hated how I was treated. I felt like all they wanted was my money and not my loyalty. So we started to look around for another dealership. We came across Larry H Miller Chrysler Jeep Dodge in Sandy Utah. Right away we were treated like a customer and not someone who they could make money off of. We were always addressed by our names, they encouraged our kids to be apart of the new car buying experience. They were able to find us a vehicle in our price range and have all the features that we wanted and needed in a car. The customer service was excellence, they returned our phone calls and made sure that what they were offering to us was what we wanted. They took the time and made sure we were happy. Once they found a car we were looking for we got a call right away. Just to make sure the car was still there when we went to go look at it, the keys were pulled so no one else could buy it. I really enjoyed working with them to get the car we wanted. I made most of the conversations through phone calls, but when me and my husband went in to look at the car we felt like we have done all of our talking in person. They were very friendly and loved to help keep the kids busy as not to bother mommy or daddy talking to the sales persons, Most dealerships when you get a car from them, they give you a quarter of gas when you leave the dealership. Larry H Miller gave us a full tank of gas to make sure we could get where we wanted to go with out running out. I would gladly go back and get another car from them.

Zeek121

Apr 22, 2013

So my experience went from Good, to horribly bad, to OUTSTANDING. Sales professional Clint was great, knew the product well, helped with the negotiation, and we did not feel pressured or pushed in any way. We ran into a few problems after the initial purchase meeting, of which the details are now meaningless. (Ok, now the why) These guys went way beyond to make it right; they truly do know the meaning of customer service and earning trust and more importantly keeping it.So if youre looking for a Dodge no matter where you live around Salt Lake City (we live about 50 miles away and passed many other Dodge dealerships to get to it.) Please stop in and ask For Clint Peterson by name, he will treat you right. Oh and by the way, the Charger is SWEET.

heatherwilson

Mar 19, 2013

We were looking for a used truck for our 18 years old son, and we ended up leaving the dealership with a great deal on a 2008 GMC Canyon that Seyner Osaki and Nicholas Edwards helped us with. It was a wonderful buying experience and we would most definitely recommend them to anyone who is looking to buy a vehicle.

jeepingvanny

Jan 21, 2013

My parents were looking for a used/new car about four months ago. I was taking them to get a Toyota, but my mom wanted to stop at LHM to look at a Durango. My mom is a tough customer, and is VERY blunt. Nathan took it all in stride, treated my parents like gold, gave them a great deal and gave my mom flowers when all the papers were signed. I was extremely impressed! I was so impressed that I went back to Nathan about a month ago to help me find a used car. Every car I test-drove I didn't like OR it was way too much money for me. He was patient with me and kept looking for the right car. Last week I found one I liked online in Preston, Idaho. Nathan drove to the dealership in Idaho (which I did not ask him to do), brought it back, paid for all the Utah inspections, and gave me a great deal. I didn't think it was possible to have a pleasant experience at a car dealership, but I actually was extremely impressed. Of course when the deal was done, Nathan had flowers waiting for me. Thanks for making it easy, and not making me drive to Idaho to look at this Jeep! Thanks LHM and Nathan Garza!

MarcReading

Nov 9, 2012

So, I went looking for a specific car that was listed on lhmdeals.com. Come to find out, it was actually in the Ogden area and I was at the Sandy location. The sales rep, Rodney, said that he would go up and bring it back to Sandy. I left the dealership and then came back at a specified time, but Rodney hadn't returned yet. When he got back he told me that they had already sold the car I was looking for. After several calls they were able to find a comparable vehicle at a price point that I wanted. Rodney spent a great deal of time ensuring that I had all that I needed. He is a credit to this dealership.

Utahkeith

Sep 20, 2012

Chris was a good guy, he was really good actually. The supervisor on the phone was a good guy, more than reasonable. The other guy from Monday was not so great although the initial guy I talked to Monday was great. First off, I had a hitch that was to be put on my 2008 Honda Odyssey (Touring Edition) and I had an appointment I had made. I showed up and spoke to Chris. Come to find out they never ordered the parts so I drove all the way from Ogden to Sandy for basically a joy ride. I told Chris I expected to be compensated, he asked how, and I said, how about GAS! So he made a call two or two and told me the parts would be ordered and to bring the vehicle back on "E" so he could compensate me with a full tank of gas. I thanked him, and told him when I needed this hitch by, he said I would hear from them by the early part of next week. Well the following week week came and I had to call them. The parts had barely come in, which explains why nobody called yet, an they scheduled me ASAP. I went in, got checked in by a super guy, an hour and a half later while waiting with three small children I get called on my cell, the wrong parts were ordered, and with warranty stuff they wanted to do, they would be keeping it for at least another day. So the car rental doesn't come with comparable vehicle, they come with this dinky miniature compact, and the 3 car seats wouldn't fit, so they got me a Jeep Liberty. I call the next day it won't be done, but it will be done the next day. I ask about the tire issue which I was told I would get two new tires (2 worn tires on the back Not the DEALERSHIPS FAULT LHM HONDA in MURRAY takes the fall for that one) I am told they are going to "Rotate" the tires... Anyway I called Corporate Headquarters to complain, about forty five minutes later I got a call from the "Supervisor" of service, they will put on a new tire if I'll pay for the other tire at their cost, mounting and balance on they're dime. Better than nothing, so I agree. When I got there to pick up the vehicle at 3:00 pm the next day it was completely finished, and detailed, no gas, but all the work was done, and Chris treated me like a King! Paid for tire, moved all the car seats back into our wonderful new Honda Odyssey Touring Edition and rode home in style!!! I Love this car, love my purchase, service wasn't horrible just aggravating, people like Chris and his supervisor made up for everyone else's dropping the ball. Overall I wasn't happy with the rest of my experience other than Chris and the supervisor I spoke with on the phone about the tires after I called corporate headquarters. It doesn't hurt to complain when your UNHAPPY, things can get fixed to make you satisfied.

bsorensen

Oct 3, 2011

Thanks again Sean Stanley thanks for locating the pefect car and getting it to Salt Lake from Denver and having it all prepped and ready to go,and for showing us the features and the test drive .My son Boyd is know the envy of his JR HIGH the car rides and handles great it performes effortlessly my family will enjoy the car for years to come.Im so glad that I waited for the 2011 srt8 THANK YOU SEAN and LARRY H MILLER

Nick Linton

Oct 3, 2011

Great experience. Got a good price on a great truck. Wouldn't let me leave without giving us the best price. Would definitely consider this dealership in the future.

Guy Wross

Oct 2, 2011

Robert and Mike are the best. They made the process painless. When someone makes that kind of commitment, it can be very stressful. You need friends to walk you through the decision and answer those questions when they come up. I never feel alone when dealing with them bothGuy

Mark Runia

Sep 25, 2011

The three I worked with I have worked with before on prior purchases. ALL three represent the Larry H. Miller Brand real well! Highly Recommend.

jimmy196791

Sep 24, 2011

because the service was very good and I was in and out fast. best experience I have had at a dealership. thanks to everybody at LHM Jeep & Dodge

scraphouse

Sep 16, 2011

LHM were great! They weren't pushy at all, they had what I wanted in mind not what they wanted. Would definitely shop here again.

dlberrett

Sep 15, 2011

I purchased by PT Cruiser at a different dealership and took it in to them for an oil change and I was very disappointed with their work. I decided to try Larry H. Miller Dodge and have been treated fairly now for over 4 or 5 years. I have used them exclusively for my PT. 2 or 3 years ago the car had a problem with the fuel gauge. I took it in to LHM Dodge and Andy Borders was the person who wrote the order. The car was still under warranty so there should be no problem he explained. He was very courteous and said the car would be ready that evening. I picked up the car and almost immediately the fuel gauge wasn't working again. I took it back in and Andy apologized and was very courteos and sympathetic. I left the car and asked him to call and keep me updated. He called to explain that the part they put in was faulty and they would be able to get the part the next day and have it put in for me. I agreed and really appreciated the sincerity that Andy demonstrated. I picked up the car the next day and have had no problems with it since. (Knock on wood) The next time I took the car in for the oil change, which was a few months later, I was fortunate enough to get Andy to take the order. I waited at the dealership and when it was finished, there was no charge for the oil change. Andy explained that was the least they could do for the problem with the fuel guage and the inconvenience I had. I was impressed that he remembered the problem and then did something as a token of appreciation to a customer. Courtesy and appreciation goes a long way with me.

Mark Hendrickson

Sep 13, 2011

When I go to a dealership to purchase a vehicle I appreciate given price that is what the dealer will sell the vehicle for along with price substantiation. I detest it when a dealer wants to play games as an example, make me an offer and I will take it to the sales manager. I am looking for the best price and usually have gone to other dealers and have an idea of the price I am willing to pay. Larry H. Miller Chrysler shot straight with me. I had just the opposite experience with Larry H. Miller Ford in Sandy at their Memorial Day tent sale. That is one reason I am driving a 2011 Chrysler 300 rather than a 2011 Ford Taurus.

bvigil

Sep 6, 2011

This buying experience was the best so far that I have had. We didnt need to be at the dealship all day. Our salesman went the extra mile to get up a good deal.

subarujack

Sep 6, 2011

First and worst experience with a dealership after moving to new mexico. Customer service should be rated zero, not one. After a new windshield (on schedule and on budget), they suggested an $850 master cyl. install as well as some other work. No other service group I have had the vehicle checked out at (4 that I can remember) recommended the same repairs. Since the dealership did this 'bonus, inspection they did not call to give me this information till after the service department was closed. This of course was only after I was calling every 30 min for the last 3 hours they were open. When I asked to get my car back that evening, it was only noted that the cashiers and personnel that could access the vehicle had already gone home for the day. This really put my wife and I far out of our way and off schedule the next morning when we had to pick up the vehicle all for something they did without consent.This is just my story. I wish I had asked around before going to this dealer's service department. My wife and I both found countless horror stories about this location through co-workers and classmates. Do yourself a favor and either get in close with the Larry H Miller mafia, or just go to another location.

ydnicuol1958

Sep 4, 2011

Our 2-month-old new truck was stuck in park. Called Andy in Service and was told to call the tow company listed in the owner's manual. The tow company said they couldn't tow it for free because Chrysler's policy was that if it was stuck in park, the owner had to pay and then request reimbursement from Chrysler. I called Andy back and told him the situation. He said he would contact them but in the meantime, he gave me a local company to tow it instead (for free). They were prompt and courteous with their pick-up. Andy called to say there would be a delay in fixing the truck because the part was hard to find and would have to be ordered from Denver. It came in and the Service immediately fixed it and we were able to pick it up after hours the day it was done. Andy was extremely helpful in resolving the problem with the towing and very good about keeping us informed as to the status of our vehicle. Also I appreciated being able to pick it up after hours because of my husband's work hours. Thanks to everyone in the Service department that helped with this repair!

JeepWU4me

Aug 31, 2011

Sales understood what I was looking for and worked hard to find the right vehicle for me. Service department is great with friendly knowledgeable people.

russellcars

Aug 29, 2011

Andy was not very friendly, detail-oriented, and thorough and was slightly argumentative, as usual. In the end, he did take care of us, but is lacking in friendly customer service. In addition, we have had to repair, replace and deal with the problems of the rotors on our Chrysler Town & Country too often, replaced twice, and the car only has 27,000 miles on it. In addition, I brought the car in two months ago for the same problem and it was not addressed and now we had to replace. Perhaps we could have avoided it. However, we are satisfied with the work.

johnemoran

Aug 25, 2011

The staff, the managers, and the salesman were very professional.Questions were quickly answered and advise that made sense led me to the vehicle I leased. The dealership will be very convenient for service as well.

fherrer

Aug 23, 2011

everybody was willing to answer all my questions, and sean worked with me to give me the best prize he could..i love the car.

ryonsim

Aug 19, 2011

My experience with this dealership has been over a span of 3 or 4 years; I'd looked at buying a new dodge truck in 2008, but at the end of the day I just wasn't comfortable spending the money. The sales people and managers did not make me feel like I had wasted their time, which solidified my opinion then, that when i was ready to purchase again, I would definitely be back. I returned a few times over the next couple of years to browse, and see what might strike my fancy, and again, the staff were great at showing me what I wanted, and answered all of my questions and never made me feel like I was wasting their time if I wasn't ready to purchase. After searching high and low and researching all makes and models, I was ready to purchase this past week. I returned to LHM Dodge, and was fortunate to havee John Durfey be the salesperson to approach me. Since we're talking LHM here, I would like to say that John is a sales pro, in the same sense, that John Stockton was a pro. Smooth, efficient, low profile, and effective. He was always attentive to what I felt I was looking for, answered all of my questions, and mitigated every test drive I wanted to make. When the time came, he transitioned my needs to the sales manager, Nick who was just as impressive, but still stood on the wing waiting for whatever I may need. Nick and Mike (finance) got me everything I asked for and more, to make the deal as beneficial to the both of us as I think was ultimately possible.Great experience, I would(and have) recommend(ed) this dealership, and these folks to any family and friend that asks me about my gorgeous new Dodge!

sroodtuo74

Aug 19, 2011

I wanted some larger tires and wheels for my 2011 Ram 1500 along with a leveling kit. I had been shopping the competition because I had no idea the dealer offered this type of service! I always figured the dealer was the evil place you took your truck when no one else could fix it! I was in to get an oil change, and asked service some technical wheel questions of Chris in service at which point I was directed to Jake in parts. Not only was Jake able to easily answer all the questions that the competition could not, but he surprised me by beating my next lowest price for the tire-wheel-lift package by nearly $500! Unbelievable! I ended up with exactly what I wanted without the compromises the competition was telling me i'd have to make for considerably less money! Due to the great communication skills of the staff, and the excellent, knowledgeable service I've had to date at LHM Dodge, I've decided the dealer is the only entity, other than myself, that gets to touch my truck! Thanks Chris and Jake!

jcsigler

Aug 18, 2011

As stated in my first review, my vehicle was not washed when returned to me. However, when I get my 2004 GMC Serria serviced at Jerry Seiners GMC they always return the vehicle washed. I would suggest that you raise your level of service to theirs.

abeshaw

Aug 15, 2011

Rick was wonderful to work with. I had problems at a different dealership and after explaining my concerns to Rick, he took great care to help me out. I highly recommend Rick and and all at LHM Dodge.

tshaw9707

Aug 15, 2011

We purchased a Dodge Caravan sight unseen. We shouldn't have done this, but our salesman went through the list of features associated with the vehicle, which was located on another lot, and we felt confident from what he told us that we knew what features the vehicle had didn't have. While we were waiting for our credit to be reviewed, Michael offered us some additional accessories to be added to the van. One feature he offered was "runners" to be added to the sides of the vehicle. We asked him what runners were and why we would want them. He explained, and we told him "no" we didn't want them.Well when we came back a few hours later to pick up the vehicle, it had runners. Michael told us that we were lucky, that our particular vehicle came with runners already added. We thought they were ugly, and soon came to realize that they were a real nuisance in trying to get in and out of the van. I approached Michael the next morning with our concern about the runners. I wondered if they could just be removed, but removing them meant adding a differnt part in its place. Michael suggested that we could possible remove the parts from another vehicle on their lot with the same color, that was currently being loaned out for the Utah bike tour, and trade it with the parts from our vehicle. This seemed like a great solution, but I was told that we would have to pay for the labor.I don't think the fact that the van came with runners was our fault. Therefore, I don't think we should have to pay for the labor. We would not have purchased the vehicle if we had known it came with runners. Right now we are dissatisfied customers, frustrated and not sure what to do.

smithgrind

Aug 14, 2011

After some experience with other jeep dealers in the area, you are a breath of fresh air!Sales and service are above par. Keep up the great work guys....Thanks, Jeff Smith

ttahnodrog

Aug 13, 2011

I find it funny that you want a reply on a good visit but I get no response from a poor experience that I had on the visit the week prior. It took longer for an oil change and tire rotation than emmision and inspection. What is going on with that? Yes the oil change was on a Saturday, but 1.5 hrs? come on! The emission and inspection was a bout one hour, and diring the week. I did call in but they told me to be there in less than 30 minutes, that was no problem infact it worked out great. I paid for the package to have the oil changed, The emissions is a lifetime deal. So the only cost that I encured on this visit was the fuel cap would not pass the pressure test. $20.00 that is fair. Just ironic that you only seem to care about the good experinces. I feel that you should find out why people are not happy and fix that. GH

aperry78

Aug 11, 2011

We cannot thank Trevor Corbridge and the team at the Larry Miller Dodge service department enough. They managed to squeeze us in late in the day for a brake job as we rolled into town towing our Bonneville race car from Texas. Because of their courtesy and diligence, we were able to safely continue on our way and make the races on time.Thanks again!Aaryn P.Seguin, TX

Carter22

Aug 11, 2011

I felt like Trevor sincerely cared about what was best for me and treated me kind and respectfully. I will tell all my friends to take their vehicles there.

nickguido

Aug 11, 2011

Andy and Tyler were great. Helpful and professional. However, after reviewing the billing, I'm really beginning to wonder about the total labor amount. It seems the $ 1002.21 is pretty excessive for around 6 hours of work. That's $167 per hour. It's been a while since I've owned an older vehicle. Maybe I'm out of touch with service rates. You might need to help me feel better about that charge.I would change my recommendation answer to a "Maybe", if it were a choice. Next time I'll probably check with other dealers/independent shops before getting a repair done at LHM. Sorry for the honest feedback. Your guys were great, and the work seems fine too. It was just a shocker getting a bill for $2K.

Anthony Teuscher

Aug 9, 2011

Bob was fiendly, but not overly freindly and fake. He said he would beat any price and he did. I didn't feel like I was getting the run around from Bob and when I walked away after buying the truck I felt like I had recieved the best deal possible.

pktomac

Aug 3, 2011

The Service Writers are very friendly and easy to understand. They explained everything in detail and offered information to ensure that I understood the progams that your dealership offered. I have a 2009 Dodge Ram 1500 Laramie 4x2 and they took care of everything that needed to be done. Afterwards the technician pulled my truck around and explained in detail everything that had been checked or services that had been performed and had there been any services that were required those would have been explained in detail per the Technician. overall it was a great experience. Unlike the other Dodge Service Centers, that I have used I should have gone to LHM first. I would have not had to go thru the issues that the other dealerships put me thru..thank you again for a Job Well done..!

wyoming4mom

Jul 27, 2011

We were shopping for a new truck, comparing prices with 3 different dealerships. All of these companies were trying to find us what we needed, and were eager to help. Clint with your company keep in touch with without being pushy, and even gave us his cell phone for "all hours" for any questions. He always came back with a soulution if I told him I needed better prices on my trade or the new vehicle. One of the other companies was Dave Smith Motors from Kellogg, ID. I understand they are pretty hard to beat. Clint and your company beat their price, and were friendlier!! Mike with your finace department was also very nice, and made the paperwork process pretty painless, even at10 pm when he should have been on his way out the door!

hvandemerwe

Jul 23, 2011

Brandon made sure I was really was getting the vehicle I wanted and made sure I was happy with the vehicle before I left the dealership. He also told me about all of the features and options of the vehicle I wanted and told me about the service and warranty.

ram3500

Jul 21, 2011

I was assured I would not receive emails, this is the 5th one. Clint the salesman was great. I did not get the interest rate quoted from the salesman. The finance guy Mike, tried to sell me window etching which in my opinion provides no value and is a cost not requested. Leather treatment is another cost added but not requested. 3rd party service contract was already added to the contract prior to agreeing to it.I have purchased more than 8 new vehicles from the same Chrysler salesman in Rock Springs in the past 25 years. None of the above mentioned issues has ever come up. It seemed to me that after the commitment was made to go ahead with the purchase, extra costs were attempted to be added under the guise that they are insignificant in comparison to the purchase price.

Milton Thompson

Jul 20, 2011

When the bank told us that we could now pickout the Jeep we wanted, My sons went to Stephen Wade in St George. That weren't as helpful as they could of been, So we came back to the computer and looked up Larry H Miller, first one was the one in provo, not very fast to get back to us. So back on Line and found the dealer in Sandy, Daniel answered the phone, told him what we want, he went to work sent us 2 pictures of a silver jeep and a deep cherry red. The deep cherry red one was chosen had all the things we wanted and then some. Daniel and my bank "zions" made it happen. My son brought a check up and pickup up the Jeep and drove it back to St George, with a dozen roses and 2 jeep hats. I'm the proud owner of 2011 Sarah Jeep and I love it. Thanks Sharlett

RosesAreRed

Jul 20, 2011

The salesman, Gus, did everything he could to get us right where we wanted on price, payment, and down payment. He gave us the very best price for our used trade in. He was kind and didn't try to push us around. Wade was a very helpful Financial guy and got everything done in a timely manner. We even had our license plates lost and he had the issue fixed the same day I called him. Larry is always good in the service department and makes sure the car is all working just as it should be. Overall, one of the best dealerships I've ever dealt with and a great customer service program. Would recommend to everyone!!

Robnor101

Jul 17, 2011

Suprisingly easy visit. Wasnt really expecting to buy a car that day..but we were given a deal we simply could not pass up. All the paperwork went fast and efficently. Sales rep was freindly amd helpful. Was a great time overall and we love our new car.

fieldingb

Jul 13, 2011

I had an exhaust leak coming from the manifold on the right side of the engine. The sales tech told me that both were leaking, "the right side was just worse". The price tag $805. Ridiculous. I decided to show up at the dealer and check it out myself. While inspecting the vehicle with the tech, he explained that it is recommended that they are done in pairs. The left side was in fact NOT leaking. I agree that it is best to do it that way either...but for the sales guy to tell the customer that they are BOTH leaking? Dishonest at best. And don't get me started on price. I understand that all\most dealers\car shops use ALLDATA. While a job may take the tech 1 hour to complete, the dealerships charge what ALLDATA quotes...2.7 hours for example. Again...a farce and a disgrace.

jerrybartos

Jul 12, 2011

I had a problem with my nav/radio/bluetooth screen. It locked when I was on a bluetooth call in my truck and wouldnt reset (it actually disabled all navi/radio/setup buttons) and was draining my batterry even with the engine turned off. Went to service on 7/11/11 but it was closed. I talked to John Durfey in Sales and he willingly helped to resolve the issue. He went and got tools to disconnect my battery. The disconnnect actually reset the sytem and all panel functions started working again. What a savior he was. He went beyond the call of duty. Much appreciated. Jerry Bartos 801-671-6443

Maria John

Jul 7, 2011

He was very professional, and plesand to deal with He explained every thing we needed to know about the new car, the service, the warranty and all the bennefits what came with it. We will refer him to our friends. Thank you Maria.

dcich

Jul 6, 2011

Clint was very personable, but we had a little misunderstanding regarding the offer I made on the vehicle. We were actually signing papers with Mike before the discrepancy was discovered, so the negotiation was a little strained. We did eventually come to an agreement though and I believe both parties found it acceptable. My only complaint is that the vehicle is not satellite radio ready as we were led to believe during the test drive.

ulhasan

Jul 1, 2011

I came in to have my daughter's car cleaned to remove stains because I do have the Century upholstery coverage. The stains were removed but, if the person had looked at the whole carpet area after cleaning he would have noticed the edges of the doors were dirty(I did point this out to Larry when I left it). I found dirt stains still on the driver side and the rear driver side that needed to be redone after I paid and was ready to leave. They did take care of it rightaway and the wait was not long after finding this but, I was ready to leave and go on to my afternoon appt downtown and ended up running late. I had allowed plenty of time (from 11:15 a.m. until 3:00 p.m.) but, had to wait. I gave a "good" experience on service because there was not a problem to fix it but, "great" would have been earned if it was noticed before I noticed it.Also, it would probably would have been better if the person who brought the car to me just let me inspect it before I left and could have just made the adjustment. Instead, he left and gave me the key and then I walked over to inspect it and then have Larry Larsen come out and check out the spots. If Larry would not have been in the cubicle, I would have had to wait for him and then go to the cashier, etc. I am glad he was in. Just a suggestion to allow customers to check it BEFORE leaving.Also, I am very grateful for the ride BACK to the dealership to pick up my car, I know this is not a service your provide but, I was at the theaters on a hot day and could not walk it. I don't know anyone in that area who could have given me a ride so, I probably will have to go to a dealership downtown or in Murray because I can get around there. My husband works in Murray, and well downtown has all kinds of access.

josumy

Jun 30, 2011

We went to the dealership just to see what the Grand Cherokees were like. We had been researching different vehicles the past few months and never liked the service we got from a prior dealership, plus the pricing at the other dealership was horrible. LHM and Daniel did a great job making this process smooth and easy and worked very well with us on the price we needed for the vehicle we wanted. Thank you.

PFord10

Jun 30, 2011

We love Larry Miller Dodge! Randy Jines and John Durphy are amazing. They always make us feel important. We would never purchase a car from anyone else. Thank you!

Jessica032003

Jun 28, 2011

I wrote a review before but since then I have been disappointed in regards to them following through on promises. Word to the wise ... good luck talking to someone when you have an issue later because you have to threaten with poor consumer ratings in order to get a call back. Be sure to wait til you have gotten all your "perks" in the mail before giving them a review.

ggreenhoe

Jun 20, 2011

Nate was wonderful to work with. Great experience. He was there on time and worked us through the process very efficiently. Would recommend him and this dealership to friends.

gordon beals

Jun 15, 2011

I thought the service was excellent, however now I have a check engine light on. I cycled my key three times to get the code and it is reading P0601 which means Bad PCM. So I think you sold me a bad part

Carollyn

Jun 8, 2011

I was treated very well at the dealership. Everyone was friendly and helpful. My questions were answered and I was given an excellent preview of all the features on my new Grand Cherokee. I had a very good experience at Larry H. Miller's dealership.

2011challenger

Jun 6, 2011