KC Used Car Emporium reviews

ClaraRose

Oct 23, 2015

Contacted them about a car and never heard from them.

KenandKaren

Sep 10, 2015

A couple of weeks ago we bought a car here from "Aaron". He was/is a very knowledgable young salesman and was very honest with us. We had a great experience with Aaron! Thanks!

Julissa

Aug 4, 2015

Great experience!!!! 100% satisfied with these dealership, very nice customer service. My sells men Aaron was great had alot of knowledge about the cars. Definitely will recommend too my friends.

Lawrence

Jun 30, 2015

Awesome!! Joe and Daryl were great!.......................................................

Timmy Fox

Jun 29, 2015

Compared to previous experiences, Joe was a major help and made it an easy experience.

Joe Titcomb

Jun 16, 2015

Excellent Job!!! Bought a 2006 Ford F150 Truck!! Joe Titcomb

Zachary F.

Jun 15, 2015

Joe was my Sales Person, Excellent Quality, Very Non-Pressuring and Knowledgeable. Would Recommend

Todd B

Jun 14, 2015

This is the second car that we have purchased at KC Used Car Emporium Good Experience Both Times Logan was very helpful

Leah K

Jun 13, 2015

Fred was Amazing ! he showed us around and helped pick out the perfect car for my son' s 16 Birthday. Friendly ,No Pressure, Great service No Haggling Back and Forth Thank you

Manuel R.

Jun 13, 2015

I had a good experience with Daniel's services. I will buy again from him.

RJAYKID

Jun 9, 2015

Great Experience. Got me approved without a co signer even though I had no credit. Super Nice People

Shari Sova

Jun 8, 2015

Wonderful Experience! Wonderful People! Found everyone to be helpful and friendly.

brian lamoreux

Apr 11, 2015

Fred was very helpful and did a great, I stopped by there dealer because the prices were on the cars, thanks for the great deal

Izaak Martines

Apr 11, 2015

Easy to get the process going , and real Quick and friendly service

Jessica Norton

Apr 11, 2015

He is awesome and worked his but off to make it work for me, I can tell he really cared! Awesome experience. Thanks all

Rebecca j Schwartz

Apr 11, 2015

the salesperson were very respectful and easy to work with. Fred did a great job of getting us to the right car for our needs

Richard F

Feb 21, 2015

Fred van Winkler was a very help , nice guy, very helping

Picasso

Feb 10, 2015

..A friend of mine purchased a great little honda from these guys last fall... He highly Recomended that i come talk to these guys....I ended up purchasing a.very nice previously enjoyed chevy truck... Fred my salesman was more than helpful... Purchasing my truck from these guys was by far the best used car experience i have ever had...These guys are very knowledgeable and mAde my buying experience fun and hastle free... I will definatly be back when it is time 2 purchase my wife a diffrent car in spring...

Todd

Dec 31, 2014

Very nice and understanding to work with, very hard working and the deal I got was what I wanted, would tell all I know.

Alexis the great

Dec 30, 2014

Very helpful and accommodating. Lots of good cars to chose from and the staff was friendly. I would recommend them to all

Buying more then one

Dec 30, 2014

Great customer service, very friendly and knowledgeable. I would definitely buy a car again from here

Drillgal

Dec 30, 2014

Logan Bravata, great salesman, have returned several times to buy from him before.

Masterpiece worker

Dec 30, 2014

Benjie treated us nicely, was very helpful in finding us something we liked

Rav 4 owner

Dec 30, 2014

I got the car I wanted and that means if I found a car, then it mush be perfect

the walk buy

Dec 30, 2014

I told Fred I wanted a Nissan Murano, they found one for me. very happy

very good to help others

Dec 30, 2014

We had a good experience here very low-pressure buying experience and friendly

Dr. feel good

Dec 20, 2014

Liked the clean location, and the friendly service, Daniel was nice to work with. will go back as soon as my taxes get here.

Pittstate

Dec 20, 2014

Very helpful and informative. Was personable and fun, we loved the whole day. Go buy your next car from them

Prices sell cars

Dec 20, 2014

Very comfortable working with Benjie , he was very friendly and not rushy. would enjoy working with this company again. the real reason I stopped by there was that the car had the prices on the cars.

AGOODWIN

Dec 10, 2014

Very accommodating, helpful, knowledgeable and cooperative. Love my new car

Got my Pilot

Dec 10, 2014

Fantastic service and great price, friendly and personable salespersons. Good online prices are great and low admin fees. Ask for Fred

Lily the great

Dec 10, 2014

I give you all five stars, the car lot is clean and the people are on point to help with needs. The sales team are nice and friendly. Others could learn from you guys, nice job

Love to shop

Dec 10, 2014

Thanks guys , we had a great day at the lot, will share your dealers name with my friends. Thanks

One stop for us from now on, Kc Used Car Emporium

Dec 10, 2014

A friend told us about this dealership, came out just to look, found a great selection of suv's. Last time I bought a car it took days to find a good car, this dealership had the right deal for us.

Smile on my face, thanks

Dec 5, 2014

KC Used Car Emporium has a great customer service plan, with lots of extras. Ask for Logan, he was very friendly and knowlediable I would definitely buy another car from there.

Car Emporium Fan

Nov 18, 2014

Very straight forward business dealings. Pleasantly surprised by the maintenance of the vehicles on the lot. the recent repairs were backed up with records.

Found the right spot. Thaks Guys

Nov 18, 2014

My cousin found this place online from there reviews, so I wanted to share my thoughts . We went to look at what they had. The service was great " no pushy salesman " and all the cars were of great quality. Purchasing the vehicle wasn't a hassle. The whole deal was great.

In and out baby!!!!!!!!!!!!!!!!

Nov 18, 2014

Great service, I loved that all the cars were priced on the window, its like a drive through car lot, ill take that one, write it up, pay the man, and out the door we go. loved it

Liz

Nov 18, 2014

Fred was friendly & easy to work with, from the first phone call. I made multiple test drives & took the car to a mechanic, Fred was unphased by all my request & questions . I "d be happy to work with Fred again on another car purchase from Ks Used Car Emporium. We well be Back, Liz

Nathan

Nov 18, 2014

Attentive, reliable staff, knowledgeable and helpful, what more do you need to know you are in the right place . We love our car.

Pain free

Nov 18, 2014

We were lucky to find Kc Used Car Emporium, Fred was a dream to work with, he was very helpful, he made sure the Xterra was in the best it could be. I need financing, that was pain free also.

Want to tell some one.

Nov 18, 2014

The lot was clean , and the cars were ready to go, we drove by going to Ikea, turned around for a Honda on the front row, stop in just to look, love the car, we bought it, It was that easy, great day. thanks All at Kc Used Car Emporium

C.M Drywall inc

Oct 17, 2014

Very good experience with the sale person, the dealer, and the cars we drove. Love the car I got, Fred was a helpful guy with a great smile. We got in and out in a timely manner, well recommend

Thanks guys

Oct 17, 2014

Fantastic from start to finish. These guys sure know how to treat there customers. Would highly recommend the dealership.

The spot to shop

Oct 17, 2014

They were great to work with, love my new car, can I get two. lol will tell my girls.

5 stars to All Star

Oct 8, 2014

Great dealership, very friendly & professional. Great selection of used vehicles in our price range, would definitely purchase from them again. 5 stars

All smiles

Oct 8, 2014

You guys are great , very friendly. Sincere and really tried to find the right fit

I love it.

Oct 8, 2014

My wife love her new car, so I love All Star Auto Group, thanks guys.

It was great

Oct 8, 2014

Quick and easy, Sean and Benjie were very helpful, everyone was up front, and the prices were on the cars, this was not what you would expect from a only used car lot.

Nick T

Oct 8, 2014

The deal of the day, came in, found the right car, drove it, went in, made the deal left in an hour with a smile on my face, thanks guys, ask for Sean.

Susanwisbeks

Sep 25, 2014

I had been looking for a decent car that was within my very low price range for about six months. I went to All Star and lo and they had a good assortment of cars that were in my price range and were in good condition and mechanically sound. I have recommended this dealership to a friend who is in the market for a different car.

Brook

Sep 13, 2014

You guys are the best! I've been looking for a used car for awhile, and you have been the most friend and informative salesmen I encountered

G F Martin

Sep 12, 2014

Fair and professional place to shop, would do it again.

Nellie

Sep 12, 2014

Lots of cars, reasonable prices, I found a good car.

Woodring

Sep 12, 2014

Came out to look did find what I had looked for two weeks, no pressure to buy, helpful service

Alexis in Olathe

Sep 10, 2014

Hi love my new car, the people there were great to work with, got a great price on my car, very happy.

Sunrid

Sep 10, 2014

Logan was very helpful, the cars all where very nice, liked to see the prices on the cars.

Third car family

Sep 10, 2014

This is the third car we have bought from All Star Auto and we have appreciated the awesome customer service we have received each time. Logan was extremely helpful and answered all of our question. we are very satisfied customers and highly recommend All Star for a great car at a great price

ALPHA JIMMY

Aug 30, 2014

I'm in sale, they where better then I could ask for, it's a nice and easy place to shop.

Service is first in my book

Aug 30, 2014

5 Star service! Everyone was great help and very friendly, thanks for your service.

Lisa D

Aug 28, 2014

Logan was very help full, overall good experience, would buy again from here.

Second car from here

Aug 28, 2014

Thanks Duffy and Sean, It was simply as it gets. great job

THE FOSTER

Aug 28, 2014

Thanks for your help All Star, we will be back for our next truck.

Waterfield

Aug 28, 2014

Will tell you this was a good , friendly & honest service, thanks all

2004 Jeep Grand Cherokee.

Aug 25, 2014

Nice people, liked that I could walk around and look at the cars by myself, the cars were open and the salespersons let me look before the sales pitch. nice change.

Crazy cat

Aug 25, 2014

Pleasure doing business with All Star, I Drove a long ways, from Trimble for the prices, and when I found the right car, it was easy to do the deal, Thanks, five out of five stars

Found my car at All Star Auto Group

Aug 25, 2014

Fred was an excellent salesperson, willing to fix any problem's we found wrong with the car, we test drove it to see if there were any problems in the first place, and then all the questions we asked were answered.

J.WILLIAMS

Aug 25, 2014

Would like to share the group of people at All Star Auto are Great At Sales, and the cars on the lot were on point, thanks A.S.A.G

All Star All The Way

Aug 20, 2014

Great and very easy transaction, couldn't have been easier, thanks for the deal, we love it.

Long trip was worth it, 66449

Aug 20, 2014

They made the experience pleasant, liked the way I got to walk around and look by my self, then picked the van we liked, went in finished the deal in 30 minutes, thanks guys

Love my car, thanks

Aug 20, 2014

Simply a great experience, great salesman and staff, found the car I wanted, drove great, smelled great, and looked ready to buy, love my car.

Woooooooooow love it

Aug 20, 2014

Yelp, its sold , who do I write the check too, its great service at a good price, quick and easy, go get you one , I did.

Happy to be of help.

Aug 19, 2014

The prices got me there, the service I got shopping kept me there, and the deal we got sold me, telling everyone I know, shopping there was fun and easy. Thanks guys , happy

Happy all the way to the house

Aug 18, 2014

I feel that they cared for my feelings, and that I left with a good deal , great job, well tell my friends about you guys in Merriam

I feel like family.

Aug 18, 2014

Always remembered my name, and when we left and came back, again remembered my face and name a few days later, friendly over the phone, that this place.

Nice deal, andfun to shop.

Aug 18, 2014

Duffy did a very great job, great service, and the deal I needed to make the payment just right. Thanks All Star.

all good

Aug 15, 2014

Quick, painless, great service, Im test driving in ten minutes, cars drove great, made the deal and out the door with in 45 minutes, great job guys, up front people, nice place to buy a car.

smooth, and easy

Aug 13, 2014

Duffy was wonderful, we had some credit score problems, they were able to work through the for us, and now we are in the jeep we picked out, and at a payment we can afford. thanks all at All Star Auto

Great customer service!!

Aug 12, 2014

Wow after going to a lot of car lots, I found All Star Auto. Wish I would have started there, lots of cars and trucks, found the one for us, great job guys, thanks.

Stacey W

Aug 12, 2014

My son need a car for work, we found the LS on line, can out, drove the car, All good, wonderful experience, great staff, and salesman

Emily Kay

Aug 9, 2014

Fred was so willing to work with us, he was honest and respectful, Im more than thrilled with my positive experience here.

Happy, and well be back.

Aug 9, 2014

Logan, our salesman was very helpful and patient. all the staff were very nice. Nice selection of various vehicles, prices and types.

B Meeker

Aug 7, 2014

Very clean cars, Everybody was friendly and even though it was pouring down rain, I was given very professional service. I would recommend All Star Auto Group to All. Great prices on all the cars.

Michelle Ogden

Aug 7, 2014

Friendly service, allowed us to take the car to have it checked out by a mechanic. overall great first car buying experience.

GO FOR IT, GREAT PLACE

Aug 6, 2014

Very easy to work with, had a great time there, the staff was friendly and helpful, I received at good deal on the automobile that I wanted.

HAPPY HAPPY

Aug 6, 2014

We were able to negotiate a great price for a great vehicle. . . Call them, nice cars and trucks

LOVE THIS PLACE

Aug 6, 2014

Thanks Duffy, we love the car, we found the car online, got there, picked the color we liked, bought , paid for, and were home in two hours, WOW

R D P

Aug 6, 2014

Logan is a great salesperson, and honest all the way through the transaction,

Shocker

Aug 5, 2014

We went to this dealership when we read the good reviews on it. We were sorely mistaken. We needed to buy a car for our 16 year old and were thrilled to see that they had a few cars in our price range to choose from. They had one car that we thought was an incredible deal and our salesman, Fred, commented that if we were interested that we needed to buy it right away as it wouldn't last on the lot. Well, we first took it to our mechanic and he informed us that the car had been in a wreck and needed a minimum of $1500 in repairs immediately. Fred claimed that he "had no idea." I don't think so! We should have left, but decided to have another car we liked checked by our mechanic. This car was in good shape and needed a few minor repairs. We asked All Star to make those repairs to which they agreed; however, when we arrived to pick up the car we found that their interpretation of making the repairs verses ours were different! And, since they already made the sale, there was no negotiation. We took the car home and in less than 8 hours after we left, the ignition switch went out. We called All Star and had to argue with them that they should do the right thing and at least tow the car for us since it hadn't even been a day and we already have a major repair! They reluctantly agreed and sent out their tow truck. After we paid to have the ignition switch replaced, we went back to them and asked that they help cover some of the bill. We received a check for a portion of the amount after much negotiation with the owner. Our salesman, Fred, claimed that he "felt terrible" about what happened and would give us an additional amount to help cover the bill. He would not give us the check then, but said he would put it in the mail the next day. Well, we have never received that check, despite numerous phone calls. Overall, this dealership does not disclose issues that they know about with the cars they sell. This was not a good experience at all and we do not recommend doing business with them!

DEJOHN

Aug 4, 2014

HONEST &FREINDLY SERVICE, GREAT PRICE FOR THE TRUCK I PERCHASED, THANKS LOGAN AND SEAN

KBRITT

Aug 4, 2014

EASILY, THE QUICKEST BUYING EXPERIENCE IVE HAD AND A GREAT SELECTION OF CARS ,ILL RECOMMAND THIS PLACE TO EVERONE.

MICHAEL HARMON

Aug 4, 2014

THANKS, WELL TELL MY FREINDS, THEY HAVE A GREAT DEAL FOR YOU.

TAMMY B

Jul 31, 2014

HI, MY NAME IS TAMMY, ITS BEEN A LONG TIME BETWEEN CAR SHOPPING, WHEN I GOT THERE THE STAFF WAS HELPFULL, THE CARS WERE CLEAN, THE PRICES ARE ON THE CARS, I FOUND THE ONE I LIKED, IT WAS BELOW THE OTHER DEALERS PRICES, AND THE PROGRAMS YOU GET WITH THE CAR ARE GREAT, ASK FOR SEAN HES THE GREATEST. THANKS GUYS

Not Happy

Jul 8, 2014

Bought a 2004 Trailblazer not even 3 weeks later took it to a shop. Found out the torque convertor was bad and metal in the transmission. We had to pay to fix that since we live an hour and a half away and no way to get it to their shop. Faxed them the bill 3 times and they are still claiming that they have never got the fax. Took it to get inspected and failed the inspection due to a tie rod being bad. Then went to get it tagged and got hit with a $50.00 fee because Missouri doesn't honor a 60 day tag! In Missouri it has to be tagged within 30 days or you get fined. I would never go back to All Star Auto again. They are just about the dollar and won't stand behind what they sell.

Dad shoping for daughter

May 29, 2014

Nice salesman met me and as we talked, he showed me cars; some I had seen online and then some I did not see online. He was quick to let me drive several and was clearly just trying to see what I wanted. No big pressure to tell him which one I wanted or when I was going to decide.

They did me a favor

Apr 20, 2014

We were NOT happy at all, we were led to believe we were qualified for a loan, they called 2-3 times a day to see when were would be in to PICK up our car, when we went in after driving over 30 min. to get there we sat in the office for nearly 2 hours waiting on their actual APPROVAL just to have them say they were going to try another lender which was fine but what REALLY made us mad is when they told us they would have an answer by 2pm and we NEVER heard from them... they had all of our tax info for the past 3 years a deposit check and they never even called to tell us they couldn't help us to come and get our paperwork, they had over 24 hours to contact us and let us know and to tell us to please pick up our paperwork and NOBODY called us we showed up the following day there sitting in the lot was the car we were planning on purchasing with absolutely no word from ANYONE from the company... that is NO way to run a business!!!! I don't care that they were unable to help us at this time but at least SOMEONE either our salesman,the finance manager or the manager of the company should have had the common courtesy to call us when they said they would and told us SOMETHING!!!! REALLY 24 hours and NO WORD FROM ANYONE IS COMPLETELY UNBUSINESS LIKE! They all need to learn the edict of a salesperson,it's companies like this that give carsales people have a bad name!!!! They did me a favor!!! I found a nicer car for half the money somewhere else with a better warranty!

Loetta Smith

Apr 19, 2014

From the initial phone call, to finding the car, and making the purchase, the experience with All Star Auto Group was professional, friendly, and easy. There were numerous cars in a range of reasonable prices and the prices were marked clearly on the windows of the cars. That was refreshing since some of the lots had limited inventory, and had given me more than one price for an auto. I spoke with Keith on the phone before going to All Star and he seemed genuine and knowledgeable. When I arrived at the lot, he remembered me and took time to find the car that I was looking for. Mike, the owner of the dealership helped search inventory for the car, answer my questions, and get the purchase completed. The few issues that I found, and expected with a used car, were taken care of quickly and willingly. It has been a reliable car. I'm planning to return to All Star Auto Group in a couple months to purchase a car for my daughter. I absolute recommend All Star to anyone shopping for a used auto. It was a great experience.

Tamara S

Feb 14, 2014

We needed a car in a hurry and the sales team at All Star Auto Group were so patient, witty and accommodating. The car was in fantastic condition and we still can't believe we got such a great car for the price! Very happy and will definitely recommend to friends and family.

Rriped Off

Jan 7, 2014

They say they checked over car. But same night I bought it the check engine like came on. We call him back he said he have 5 cars that have check engine light on them. Said it had 30 day warranty on it but it is only engine. I think if they know it had check engine light on it they should have told me. Instead of resetting it before I test drove it. When he keep pushing this car instead of one we went to look at, I thought something was wrong. But he keep saying this was the best car in the price range we were looking at. As we were sign the paperwork he told us if the check engine light came on just take to advance auto they could tell us what was wrong with. I

Aaron

Nov 30, 2013

All Star Auto was a great experience! We recently were looking to get a first car for kid. Mike and Logan did an outstanding job showing us numerous cars in our price range. They have a great selection and take pride in the quality of cars in their lot. I highly recommend All Star Auto Sales.

Diana

Nov 30, 2013

What a fantastic experience while looking for a used car! We were shopping for our sons first car, and looked all over KC and the internet for the right used car. We kept coming back to All Star Auto Sales. Not only was the staff at All Star Auto Sales helpful, but the used car inventory was truly top notch comparably. When we finally made our decision on our used car, Mike and Logan at All Star Auto Sales made the process so simple and quick. Additionally, they helped with the surprise for our son giving him his first car! We had such a great experience. If you compare all over Kansas City and internet, you will find All Star Auto Sales to have the best used car inventory and the best customer service. We would highly recommend All Star Auto Sales

Rhonda

Nov 2, 2013

Great place to buy a car my salesman was very professional. I loved it that all the prices were on the windows of all the cars. Felt like I got a great deal on a nice car. We will be back when my son needs a car. My salesman was Logan