Joe Myers Toyota reviews

Ron

Oct 10, 2016

Took my car for first year oil change and tire rotation. Service was faster than I expected and the facilities are excellent.

Joanne

Oct 8, 2016

Joe Myers Toyota provides exceptional service. Someone comes to your car almost immediately. You are escorted in and know approximately what will be done and the cost. The same agent comes to the comfortable waiting area and keeps you informed. It is worth the 40 minute drive to know I will get great service for my car.

Yetunde

Oct 7, 2016

The service was good and customer service was great am coming back.

Douglas

Oct 6, 2016

Excellent attention to the buyers and when you have to go to check the car is really really good. They only have to wash complete the car to be perfect.... because they only wash the outside of the car and there are people like me that don't have much time to wash it .

IveJo

Oct 6, 2016

We are so satisfied with the service at Joe Myers and recommend this place!

Garnold

Oct 3, 2016

I would recommend buying your car here! Worked with the internet Sales Team and they were the best! Roland went through everything thoroughly and made sure I was totally satisfied. Will buy from them again!

Jorge Martinez

Sep 28, 2016

Excellent service department, my vehicle is always fixed right the first time.

JD

Sep 27, 2016

My maintenance light came on and I went in for an oil change. Adam was honest and informed me I only needed a tire rotation. He was able to get me in and out quickly without the average wait time of an oil change! I love this place! Best service center I have ever used before!

ron49

Sep 27, 2016

I have been buying cars for many years but this was my best exp. by far so far Friendly cared about me as a person. If all people were like Doug Jones this world would be a really good place to live in.

Jeff bottoms

Sep 26, 2016

John was great , in and out ,one hour on the dot..the waiting area is super nice, food and beverage options are great and reasonable priced. Clean bathrooms.

Justin Durdin

Sep 22, 2016

I have had my truck serviced 4 times already, dealing with Tony Guillory. He is who you need to see and will treat you right!

2015 Toyota Corrola LE

Sep 21, 2016

The buying process of a used car was not as bad as buying a new vehicle. Before we spent the whole day there and now we were out in two hours what relief that was.

Jerry

Sep 20, 2016

50,000 mile check/repair. Professionally handled, work on time. No issues.

Jesus de la Garza

Sep 20, 2016

Great Experience buying my new Camry at Joe Myers. Doug Jones did a great job negotiating pricing. Definitely Recommend...

Beegee

Sep 14, 2016

Very satisfying experience overall. Our sales rep was exceptional. He was very thorough and showed us everything on the vehicle. He was very knowledgable and helpful.

ZC

Sep 13, 2016

My family has been buying from Joe Myers Toyota for many, many years and the service and maintenance are excellent! I recently went to get my oil changed and I appreciated the wonderful service and knowledgable staff. I was in and out in no time.

kszernec

Sep 12, 2016

Everyone treated us with respect, and we achieved an outcome that benefitted both the dealership and our pocketbooks. We walked out of negotiations with another dealer because of the adversarial and hard-sell approach, and came straight to Joe Myers, and the experience was like night and day. What the other dealership doesn't understand - and our salesperson exemplified - is that the purchase of a car is more than dollars and cents. It is an often stressful experience that can be turned into a positive one with the right sales/service focus and attention to detail. Joe Myers went above and beyond to exceed our expectations and to get us the vehicle we wanted, and we will recommend them to all our friends and family. We love our new Toyota.

A fun-driver

Sep 7, 2016

I traded in my old car and bought a new large size, heavy duty SUV at Joe Myers Toyota. I was quite amazed with their sales organization and social skills of their customer service team members. They worked hard and put extra effort in achieving customer satisfaction, even though part of their new car sales building facilities are under construction for business expansion.

John H. Pham

Sep 6, 2016

Easy to negotiate for the deal with little hassle.Price range is usually below the average from other dealer depends of the model you are looking for.

BACH TRAN

Sep 2, 2016

I satisfied 100/100 with Joemyers dealer's services .

Marty Byrd

Sep 1, 2016

If you are thinking about picking out a new Toyota be sure to give Herman Pickins a try. He is professional and takes care of his customers. We have bought 6 cars over the years and Herman has been the best to deal with! The dealership is undergoing a lot of remodeling and will be even better.

Muras

Aug 30, 2016

My salesman Brandon found the car I wanted and was very patient and courteous with me for this is the first car I bought by myself.

JonD

Aug 23, 2016

I've bought a dozen cars or more over the last 50 years and this was one of my best experiences. The salesman - Damonte McGowan - was careful to explain each phase of the sale. He followed up on the sale, explaining the electronics and features in detail to this old guy. Thanks for a good process.

Johno7

Aug 12, 2016

Worked on line for pricing. Very helpful people at dealer. Tyron was most helpful I had arrange outside approval for a loan that made things go faster.

Alam

Aug 4, 2016

Surely,I will go back again to buy a car. price is less than other dealers.

Gen

Aug 4, 2016

Great service. Change oil using synthetic costs less than Walmart or Goodyear.

YD Kingsberry, Leap of Faith LLC

Aug 1, 2016

I didn't plan on buying a new 2013 tundra. Their was no pressure to buy as sales staff guide me though the process of selecting a vehicle that fitted my needs and budget. The process was painless no haggling over numbers. Since owning my tundra, the goal of Joe Myers Toyota staff is to answer any concerns from monthly and annual repairs. They want you to not only feel like one of the family, but be an active part of their smiling family.

anorwood

Jul 25, 2016

I have purchased 3 new vehicles from Joe Myers and there is no need to shop elsewhere. They give me the best price backed up by the best service. Also they are local and I do not have any concerns about them backing up there products or service.

RCScott

Jul 21, 2016

I brought my son's car in to have the driver's side visor replaced since it had failed the day before. I was greeted promptly by the service advisor and was told the maximum time for the service was one hour or less. The work was completed in less than one hour and since this was on a Saturday, I was plesantly surprised. Although the extended warranty on the visor replacement had expired in 2015, I was only charged for the part, no labor. The overall experience was a tremendous improvement from the last two times I went to Joe Myers Toyota. I give them an exceptional rating this time.

Vicki Wilson

Jul 21, 2016

Great dealership and great service. I love the personal service I received when purchasing the car. The buying process was awesome with a knowledgeable sales person. I had quality service for the first 5,000 miles and the 10,000 maintenance. Very experience and courteous people working in the service department. I really enjoyed my wait time. The last service took a little longer but service person keep me informed. The service center is remarkable. It provide snacks, comfortable seating, magazines, and television service. I thank God for the overall experience of buying a car. It's the good people at Toyota that made my day when purchasing my vehicle and serving it. Thanks Joe Meyers Toyota.

Antek TMW

Jul 18, 2016

Definitely a 5 star operation. I am a repeat customer who is very satisfied.

I buy from Joe Meyers

Jul 8, 2016

I have bought 4 Toyota's from Joe Myers and I will continue to do so. When you get a sales person, they ask what you are looking for and they find what you are looking for. Color, options, features. They dont try sell you what you didnt ask for like alot of others. They write down everything. And service after the sale.

Xiomara valle

Jul 6, 2016

I am very satisfied with their services. Maria was amazing and the manager who help us a give him a A+.

ahkhan

Jun 28, 2016

We got the price we wanted with minimum hassle and got great customer service as well. ALl the guys here are nice and considerate. Our sales person, Lomax was great. He sped through the boring stuff and took the fun things like vehicle hand over at our pace. We really like our experience. Will definitely come back to buy my next vehicle.

RUby Pardo

Jun 28, 2016

Really helpful staff. They did everything, and I mean every single thing, to help me and my daughter. Mr. Posada and Christian took care of us and I am sure we got the best deal

Dalton J. Noack

Jun 20, 2016

I am a very satisfied customer. I have a 2006 Sienna which I purchased new. It has been a very good car from day one. I always I have car serviced by Toyota. Wherever I've been I have had only excellent service. We have been in Houston for approximately 2 years and I can report that Daniel who takes care of my servicing is knowledgeable, courteous and is intentional in seeing to it that I have only the best of service at Joe Myers Toyota. Go there with high expectations and I believe you will find great satisfaction from A to Z.

Peggy Phillips

Jun 16, 2016

If you are looking for a car, go to Joe Myers Toyota and ask for Jeremiah Fryer. He was great--knew the vehicles and was very patient with us as we changed our mind several times. He got us a great deal on a Rav4 We love the car .

ED

Jun 15, 2016

Have been a loyal customer for over 15 years. Bought 5 vehicles and all service maintenance at Joe Myers Toyota dealership and service center. The customer service has deteriorated in the last few years and the experience at the service center is bad. They treat you like a number, and the management team is horrible. No wonder the staff follows the management team. I ended up buying a new vehicle from another dealership because the sales staff are like vultures. They are rude. They never return phone calls. They are only interested in making their commission and no interest in meeting your needs as a buyer and they make promises that they can't keep. The service department is horrible. The service Director is rude and unprofessional to staff in front of their customers. Recently I completed a survey online and the next day, the service advisor called my cell phone and questioned me why I completed the survey with low scores. I highlighted multiple areas that was below average and the service was unacceptable. He says that the low scores is a reflection of the dealership and not him and he "scolded" me for giving him low scores on his survey. I wrote to the General Manager telling him about the rude phone call from his advisor and got no response from him. Not even a reply to my letter. I have purchased two vehicles the last 8 months. Six months ago, I bought a new vehicle for myself at another dealership. I looked at the Avalon but the sales person at Joe Myers did not take time to listen to meet my needs. Three months ago, I purchased a used vehicle from another dealership for my son and the service at both of the other dealerships are far superior than Joe Myers Toyota.

Peggy Phillips

Jun 14, 2016

Our salesman was Jeremiah Fryer and he was very knowledgeable about the vehicles, very patient, and got us a great deal for our car. We will recommend him to anyone interested in purchasing a car or truck.

Edward Dobranich

Jun 11, 2016

Steve was excellent in all phases of buying a car . No pressure what so ever. He is a keeper . I will recommend your dealership and Steve all the time.

Prius owner

Jun 11, 2016

Both purchase and service representatives have been very helpful and professional. Service visits so far have been easy to schedule and done in a timely manner.

CarolynH

Jun 2, 2016

I had not planned on buying a new car but since my old one flooded I needed a new one. Tyrone Jones was my salesman and helped me get the car I wanted at a price I could afford. It was a great experience and I would recommend Joe Myers to my friends.

Happy Customer

Jun 1, 2016

I went to Joe Myers AFTER going to Fred Haas and the experience was like day and night. Joe Myers Toyota sales lady was professional and we negotiated right over the phone. I told her what I wanted to pay and she got it approved and I went in that day and did my financing and drove the car home. It wasn't a hassle, a numbers game and downright deceit like the other place. I go back now to Joe Myers to get my Camry serviced and the experience is always a great one!!!

Jim L

May 31, 2016

great experience...worked Alex Wier. third car we have bought from him at Joe Myers. great to deal with all the way around.

Texan Fan

May 29, 2016

Service has been very quick. Short wait times for 5000 and 1000 mile service intervals.

Satisfied Customer

May 25, 2016

I've been a Toyota owner for over six years and recently purchased another one. I have watch Joe Myers Toyota customer service evolve into a dynamic customer focused environment. From my purchase to simply having my vehicle washed, I received prompt attention. Keep up the good work Joe Myers Toyota!!!

Free the Fearful

May 24, 2016

The buying process is rarely called "pleasant", I would imagine, but after a long process, we were satisfied. We had hoped for more on the sell-back of our previous car, but we settled. In the year since, the Service Dept. has continued to be a pleasant surprise, always efficient, effective, and totally professional in handling our issues and resolving problems. The "waiting room" is comfortable, offers free wi-fi, bottled water, coffee, donuts, and popcorn, with an added area of snacks that may be purchased. The staff seems well-trained and managed, so that as a customer, I always felt confident of the work.

Elizabeth Rougeau

May 20, 2016

Always excellent service and the love the waiting area.

DC

May 9, 2016

Told me what needed done. Told me how much it would cost and when the repairs would be done. Kept me updated through the whole process. And did it with a smile. I felt good. The car runs great! Thank you. Job well done.

Colonel Retired

May 4, 2016

I took my new Tacoma in for its first scheduled maintenance. Tony took great care of me. He had me in and out within an hour. The new facilities are clean and very efficient. The waiting lounge was first class.

jwfhouston

May 4, 2016

I found a minivan on Cars.com that I wanted to check out. I made an appointment to go see it at Joe Meyers Toyota one day after work. I live in Spring, and Joe Meyers is close to Jersey Village, so quite a drive. I received a call during the day from a sales manager, confirming my appointment that day. I got stuck in traffic and was running about 10 minutes late, so I called my salesman to let him know I was running late. I got to the dealership and met the salesman. He said he was sorry, but "we found a problem with the van, so it is not here right now." I could not believe it! Did they find the problem less than 10 minutes before I got there? Why did the salesman not tell me about it when I called to tell him I would be late? Why did the sales manager not tell me about the problem when he called me to confirm my appointment for later that day? My questions are still unanswered.

Elsa Cruz

Apr 15, 2016

I went to 2 other dealer before coming to Joe Meyer Toyota the sales lady was the best. Awsome customer oriented. Aris Leon your the best sales person I have dealt with.

"JamesEH"

Apr 12, 2016

The service at Joe Myers Toyota is great, Kelvin Bean and Brian Le both salesman. Help me with the purchase of my new 2016 Toyota Tacoma. They both answered any questions I had and got me in what I was looking for. I've purchased vehicles here before and Kelvin Bean is a great person to work with. He has always taken care of me with all my purchases I would recommend if you are looking for a new car or truck to contact him I know he will help you out. Like I said I've purchased vehicles here a lot the service is great, purchasing and also the service department is just as great also. I would recommend Joe Myers Toyota to my friends and family and I have already.

Inspector Jim

Apr 12, 2016

Alex A. great salesman. Again, vehicle #6 from Joe Meyers Toyota. As always it was easy with no stress. I consider myself up a current vehicles, Alex A. really got me updated on the 2016 Tundra. After getting home and reading my paperwork, thought there were some mistakes, I was wrong. The transaction was better than I understood. I will be back.

PegZ

Apr 12, 2016

It was very easy to get an early appointment for early Saturday. A reminder for appointment was sent to my e-mail. The new shop is beautiful and very relaxing and the wait time on my day was under 30 Minutes. The advisors and staff were great. They make it a pleasure.

Sam

Apr 4, 2016

I have bought my first brand new car. Mr. James Pang is very good at his hospitality, technically sounds good about the cars. I've felt pretty much comfortable with my needs and budget. They make me feel good doing business with them. Very good place for buying a new car. Excellent Customer Service. I appreciate their business. Thanks.

EmmanuelGG

Mar 31, 2016

My wife, son and I were on our way to Car Max to purchase a 2015 Nissan Rogue, and we decided to stop at Joe Myers Toyota to take a quick look at RAV4. We were happy that we did. We ended up purchasing a 2016 RAV4 as a result of the pleasant visit. W had a good Salesman and a good Finance Manager, who gave us a good price and good interest rate.

Amy

Mar 24, 2016

This was my first visit w/Joe Myers service dept. My Toyota was not purchased there, however, it might as well have been w/the quality of service I experienced. I made an appt. online and was looked after as soon as I arrived. John Rincon, my service rep. explained everything that was and would be going on, kept me up-to-date on repairs. and when it was found my car part would not be in til the next day, John arranged for a courtesy ride, even tho my home was 'out-of-area' as he had a manager, Kevin, approve my ride. Then Alex, the driver, brought me home and made arrangements w/me to pick up the next day. Both John and Alex are very nice young men. Both were courteous, and good representatives of Joe Myers Toyota. Will def use service dept again.

S. Don't

Mar 9, 2016

I've bought several vehicles from Doug Jones. He makes the process very easy and pain free. He has always gone above and beyond to make the deals happen.

Thetinpusher

Mar 5, 2016

I bought this great little truck from a previous owner who obviously treated it very well. It is still under warranty and I went to Joe Meyers to initiate a dealer relationship for the scheduled maintenance and warranty issues. They were great! A very positive experience and I have to admit that I am pretty skeptical when it comes to Auto Dealers. Thanks!

Brenda Brown

Feb 28, 2016

I am a very satisfied customer. My experience with Joe Myers Toyota was superb. The staff/salesman saw to my every need and made sure I got just what I was looking for with the best deal. I will continue to do all by car buying and service at Joe Myers Toyota.

satisfied customer

Feb 26, 2016

as always the service was excellent I have had a few vehicles in my life time and this is the only one that I have brought to the dealership for service after the warranty period is over

Howard Starwalt

Feb 15, 2016

I found service outstanding. My contact include Karl, accounting., then Joyce , Sosa . Was handled with great expertise and understanding, The review was to long and confusing.

2016 Buyer

Feb 9, 2016

This company really takes care of their buyers. I was introduced to the perfect car with the perfect price. You could be the same just ask for Doug Jones.

Raj

Feb 9, 2016

Great place for service, will always have my cars fixed here, their customer service is great, and their coffee! Awesome.

LarryW

Feb 6, 2016

I was on my way to possibly purchase a Nissan Titan, but decided to stop at Joe Meyers Toyota to take a quick look at the Tundras. I'm glad I did, I ended up purchasing a 2016 Tundra as a result of a very pleasant visit. I had a good salesperson and received a fair price.

zahra

Feb 6, 2016

This place is excellent to take my car for service . fast and friendly . I trust them . I love this place .

Mundo

Feb 4, 2016

Thank you mrs. Luis beteta. Beautiful truck tacomaa, low price, good customer service ....thank's.

Sheila Sanford

Feb 1, 2016

I went to Joe Myers Toyota to order the new Prius III in Hypersonic Red. Salesman was very helpful and we placed our order initially expecting it to take 8-12 weeks for the car to come in. However, the sales staff, was able to locate the exact car I wanted which was set to go to another dealership, but the person who ordered it cancelled their over. Joe Myers sales staff immediately jumped on it and had the car shipped to them and I received my car in a matter of two days from the date I initially ordered it. You can't beat that for prompt service. The finance department was very helpful as well. Everyone we dealt with in this car buying experience has been a pleasure to work with. I love my new Prius and it is everything I was looking for. Thank you Joe Myers Toyota and staff.

SportsfanLGL

Jan 26, 2016

Very helpful and thorough in explaining what was being performed and any recommendations needed going forward. Service representative was very courteous and took time to answer my questions

Lorna

Jan 25, 2016

Since I moved to Houston I have been having my car serviced at Joe Myers Toyota. I purchase a new Toyota last year and I would not trust anyone to service my car but Joe Myers Toyota. The service experience is excellent all around. No wait time, large clean wait room and free coffee. What more can you ask for. Did I mention that they washed my car while it was being serviced.

BytheBook

Jan 21, 2016

I have dealt with Joe Myers since I purchased my 2006 4-Runner from them brand new in 2005. I have used them for regular maintenance and also for a repair when another vehicle tore off my rear bumper.They are very service oriented and make efforts to maintain a high level of customer satisfaction.Their new service facility is spacious and the waiting room is nicely appointed.

SAUL M

Jan 21, 2016

I WAS THERE ON JANUARY 19 AND LEASED A CARROLA. STEVE PETIRTO PROVIDSED EXCELLENT SERVICE IN THE SELECTION AND LEASE OF THE CAR.

SMitch

Jan 14, 2016

I started my search online and was contacted by this dealership. From the time that they returned my phone call to the time I walked into the dealership, I was well taken care of. I have never received such awesome customer service at a car dealership. Tyrone Jones and David Miles did an absolute fantastic job taking care of my needs and wants with my car purchase. I was most impressed with the thoroughness and follow-up to make sure all of my questions were answered. If you go there ask for them, you will not regret it!

Arthur N

Jan 5, 2016

I came into the dealership not really thinking about a new truck. After talking to Terry Stephenson and seeing the new 2016 Toyota Tundra 1794 edition (a beautiful truck) I went home that evening in it. The sales and service at Joe Myers is great I could not ask for a better experience in buying a new vehicle. I would highly recommend seeing Terry for any vehicle purchase. He took time to explain everything and I think went the extra mile to make sure I was happy with my purchase. It has now been 3 months and he still calls and checks in with me. Thanks

Joe Myers Toyota Loyal Customer

Jan 4, 2016

We purchase all of our vehicles from Joe Myers Toyota and would not think about going to any other dealership. Outstanding sales and service since we have been purchasing vehicles from them in 1994!

Saul G.

Jan 1, 2016

I recently bought a 2016 Toyota Tundra and I have to stay the service was amazing, overall. Edwin was very helpful and answered any questions we had. He treated us very kindly from the moment we got to the dealership up until we received the keys to the new truck. We have called him to ask a few questions about the truck and he never neglects to answer any questions. Edwin is a great sales consultant and we will definitely go to him when we want to purchase another car.

luz

Dec 28, 2015

it was the best price for a new Toyota corolla LE 2016 !!!

Stacey pc

Dec 28, 2015

Stacy made my car buying experience the best ever I got a better deal on financing and in and out in no time

EAROUGEAU

Dec 27, 2015

The service center is awesome and I can't say but great things about the service.

Bonniet

Dec 23, 2015

When purchasing my new vehicle at Joe Myers Toyota all I have to say is don't walk, but run to this dealership. Alex Wier made our experience great! When they have vehicles in the paper, they actually do. They do not try and take anyone for granted. They made us an offer we could not refuse and they were very professional. Best car buying experience I have ever had. Thank you Joe Myers Toyota!

Joseph Oche

Dec 17, 2015

Mr. Herman Pickens, the Sales Consultant that handled the transaction displayed a truly exceptional customer service. He was very professional, and patient to answer all the questions that I asked. He also was very empathetic with me, as I expressed how my monthly expenses would be affected. I felt very secure dealing with him, and I felt as if he treated me so well because it was the right thing to do, not as if he was patronizing me to make sales. Indeed he is an excellent representative of Joe Myers Toyota; I strongly commend him, and will strongly recommend JMT because of him.

Anne R

Dec 14, 2015

We have brought our two Camry's to Joe Myers Toyota for repair, service, or anything one of our vehicles could need for over eight years now. We have always been more than satisfied with their professionalism and expertise and would recommend them to all Toyota car owners. Long Tran deserves a special shout out for putting his customers first, thank you Long!

David

Dec 8, 2015

Fast and friendly service. I went into the dealer knowing what type of car I wanted. The only question the salesman had was what color? The salesman didn't try and sale me anything I didn't want. It was one of the best experiences that I had in purchasing a car. My family will definitely going back to purchase when we are ready for another purchase.

gifford

Dec 3, 2015

I bought my second new car from here. The negotiation is done through email 1)No games and No tricks. A solid drive out price with trade. 2)go there back and forth three times and they are still patient. I definitely recommend to my friends. May God bless them.

Deanna

Nov 23, 2015

Best service and Great workers and representatives

EthanTX

Nov 16, 2015

Great place. I highly recommend buying or repairing your car here they are reliable and trustworthy.

Mike Alfakhouri

Nov 9, 2015

Miguel was very helpful and he took care of me during my visit with the dealership. My next purchase will be from Myers Toyota instead of Don Miguel Toyota over in Katy

Teresa

Nov 5, 2015

Great service friendly people helpful and very kind.

BrendaB

Oct 28, 2015

I was truly amazed at my car buying experience. Every one was courteous and saw to my needs. My salesman Jonathan Gamez was wonderful and I have been trying to get everyone I know to come and see him. I intend to return in the future.

Toolman426

Oct 28, 2015

I've been doing business with Joe Myers since the early 90's. I've always received prompt and courteous service there and we've purchased 3 Sequoia's during that time. Their new service center is phenomenal and you can get an oil change in no time at all. I highly recommend Joe Myers.

Toyota Car Fan

Oct 26, 2015

It went so quick. Enjoyed the new facility - not in your face with other customers. Tony is very professional. Also having the chip in the windshield repaired right on the spot was a plus.

Lynne

Oct 20, 2015

I had conducted a fair amount of research into what car and options I wanted. So by the time I contacted dealerships, I was just looking for the best deal. Joe Myers was clearly the best deal. They respected my request to keep communication to email and by the time all was said and done, with 3 or 5 emails back and forth and ONE on site visit, I had purchased my brand new Rav4. Alex (sales) was awesome, friendly, knowledgeable, professional, prompt, forthright and HONEST!!!!! Best car buying experience ever!!

Pinky

Oct 13, 2015

I have purchased and have had cars serviced since 1992. I have a long drive as I live inside the loop but it is worth it. Have purchased 5 autos with them and plan to keep doing it. My service person has been helping out for many of those years and I always make appointments when he is there. I generally wait and the wait time is more or less what he tells me.

Cypress Customer

Oct 1, 2015

Disappointed once again with Joe Myers Toyota Service Department. Just came back with our Toyota Corolla and the requested break light change was not done correctly, you can hardly see the light when you break, meaning they did not put place the cords/light back in place for it to show. Last time we purchased new tires, as soon as we got home, one of the tires was already very low, meaning it was not inflated correctly, so we had to go back next day to get this done. Who is checking the Quality ? They sure do not represent the TOYOTA brand correctly. !!!

Texans Fan

Oct 1, 2015

I got awesome service and no run around. All of the staff was very attentive from the time I arrived all the way through delivery of our car. Got a great deal to boot.

Stephanieh

Sep 30, 2015

My recent experience has been awesome as always. I've never taken my car anywhere but Joe Myers and never will. Ken Braud and the cashiers were great. Nice new service dept as well. 5 stars all the way around!

Seben

Sep 29, 2015

Laura was very friendly and told me exactly what's up. Got me out a there in a timely manner. First scheduled maintenance in my corolla.

Lorenzo

Sep 24, 2015

went to other dealers ,but did not get the attention like at joe Meyers. sales person that atended us was extremely helpful in getting us the best deal

dora1

Sep 15, 2015

Bryan did a amazing job for me please go see him he will take care of you i love my Rav4 and his manager Leo the best

Luis

Sep 14, 2015

My wife is very happy with her new Camry. This is our 2nd Toyota vehicle. Last one was a Corolla. Even though we never had any trouble with this car.It was just to small. We have given this to our daughter who is going to college. Thanks so much!

Joseph Robles

Sep 12, 2015

Overall I would say the Customer Service was good. My only issue was that I made a $ 5,000.00 Down Payment on a Saturday Evening and was advised I needed to return (LABOR DAY) with a Cashier's Check for the balance. Rather than having one "paid-in-full" receipt I had two separate receipts. I would have preferred a singular piece of paper, on Joe Myers Toyota letter head, stating "Paid-In-Full".........

Podude

Sep 10, 2015

When I purchased my car in February I was only given one copy of the key. I repeatedly asked both my salesperson Nahn Le and Victor Solis in finance about getting another copy of the key. I was told by both that I could get another copy made, free of charge, when I brought the car in for service. Well that was a lie and they have repeatedly lied to me in the last two days. They are a bunch of liars and I would never buy from them if I were you. They can not be trusted!

Barbara

Sep 9, 2015

Tyrone Jones was my first and last point of contact. He was persistent with following up with me, but not to the point of being annoying. He is an exceptional professional who is very polite and knowledgeable about his automobiles. He is patient and explains things on the vehicle where you understand and does not get impatient when he has to explain them again. After my purchase he even assisted me with getting my used car back to my home. I would definitely recommend Tyrone and Joe Myers Toyota to any friends and family members looking to purchase a car. Thank you for treating my like a valued customer!

yulibri85

Sep 9, 2015

Bryan Serrano was wonderful & informative; he sure made the car buying experience great, along with Gabriel and Jose! These guys made you feel right at home and made the car buying experience very pleasant! Thanks, Bryan, Jose and Gabriel for everything you did for us!

William C Hill

Sep 3, 2015

Purchased a Tacoma Truck experience in New sales was great!

T. Adams

Sep 2, 2015

Kelvin, my salesman, was very helpful. Got me exactly what I wanted within my budget. Doug and Victor were great too. Thanks for a great experience.

bavendano4

Sep 2, 2015

This is the fifth car that I bought at Toyota Center they are very professional especially Gabe Trucker he helped me to find my car and work for me in the price. Thanks Gabe.

xander1226

Aug 31, 2015

Since we got there our sales guy Marvin Tejada was amazing! He understood what we we were looking for and got us out of there with what we needed and mostly wanted. Definitely recommend this place and if you get the chance ask for this guy. You won't regret making business with him!

Toolman

Aug 30, 2015

I'm on my 4th Sequoia. I've enjoyed working with the sales personnel, they are professional and no high pressure. The service dept has a great waiting area and the service managers treat you with respect and keep you updated while repairs are being made. Their collision dept turns out impeccable repairs and they guarantee their work for al long as you own the car. I highly recommend Joe Myers.

Love My New Car!

Aug 28, 2015

We had a good experience at Joe Myers Toyota. Jonathan, Roland, and Imran were extremely courteous to my husband, 20 month old son, and I when we went in on Monday to check out a possible new car for our growing family. We went to several other car dealerships before them, but couldn't find the one. In the end, we were happy with the price we negotiated and the trade-in value of my old car. Joe Myers Toyota had the car (with the color/specs we wanted), the price, and the service we expected. We purchased our new Highlander that same evening. Thanks!

sebentrees

Aug 24, 2015

Came in to repair something minor. Told I'd hear from them by noon. Called me back at 1030. Car ready. Also only charged me labor, which was half what I was originally was told I would pay. So these guys are great.Mike M. in the service department was cool and straight up with me. Thanks.ill be back for sure

RAV4

Aug 24, 2015

they are friendly and very enthusiastic to get me a good deal that day. I picked Joe Myers Toyota instead of my first choice location because they have bad services. the sell team worked to offer me a great deal with extended warranty.

Colt

Aug 18, 2015

We got off to a rocky start when we bought our car but Joe Myers service department has been great. After all once you have bought a car the most important part is the service you get when you have normal work or repairs done.

sgallegos90

Aug 18, 2015

Excellent customer service!, Bryan went out of his was to help me get my new car! Finance department did a great job! I love my car

CasualTraveler96

Aug 14, 2015

I was concerned about not having an appointment, but the Joe Myers service team took my car in. They were very busy, but apparently very well organized since my 18,000 mile service was done quickly and completely. The new service facility is awesome! Laura did a great job as my Service Advisor too. I will definitely use Joe Meyers again!

yovy78

Aug 14, 2015

Because when we went reciving best attention in this moment for us ,so we 'll hope to tell by everybody friends , family in few day sending some new costumer

Steve

Aug 13, 2015

I have bought 4 vehicles from Joe Myers. The buying experience has been easy. I do my research. I tell the salesman what I want and he finds the vehicle I want with options I want. They don't try to upsell you into something else. They try hard to get what you want. They provide excellent customer service. I have never regretted my purchase. I went to the new service department this past weekend. Of course they were busy, but the new facilities makes the wait a little better. When my truck was finished, everything was explained to me, I paid and my truck was waiting for me inside the facility. No more getting wet. Overall, I have had great experiences and will continue to buy from Joe Myers and I will recommend people to them also. Sincerely Steve

Bill H.

Aug 8, 2015

Service department was clean, well run and welcoming. Service advisor was friendly and very helpful.

drbones91

Aug 3, 2015

From the time I walked through the door and auto pick up, what a great experience. Sales manager Romel Torres was awesome. Thaks Romel- see you soon!!

hilo

Aug 3, 2015

WE came in met our salesman we told him what we needed and he found it for us. He showed us everything on the truck and how it worked

Moheb

Aug 3, 2015

Everything is so nice! they sales associates were really eager to help and they were very friendly and professional, the guy who was helping us his name is Masoud a very nice guy and he was extremely friendly in the way he was explaining stuff to us, I just recently purchased a toyota camry from there.Highly Recommended!!

LISA

Jul 29, 2015

I thoroughly appreciated the no hassle/no pressure experience when I purchased my new Camry. I have been thru car purchasing experiences at other dealerships and there was always pressue with buying something I did not want. From start to finish; the experience was smooth. I would be buying future vehicles with this dealership and recommending my family and friends to my sales consultant, Mr. Lomax.

Mohammad Dada

Jul 29, 2015

Hi, .I had a good experience at Joe Myers Toyota and i will come back to this Dealer Ship again soon because i am in the market for buying a Truck for mu business

PLEASANT PURCHASE

Jul 24, 2015

A NO HASSLE, NO PRESSURE DELIGHTFUL EXPERIENCE OF BUYING MY TOYOTA CORROLA FROM JOE MYERS. IMRAN SHARIF WAS VERY FRIENDLY AND EXPLAINED THE SERVICE CONTRACT THAT WAS OFFERED. ROLAND WAS ALSO VERY COURTEOUS AND HELPFUL.

Bossman

Jul 21, 2015

The dealership does what you expect and are extremely courteous. The shop ans facilities exhibit professionalism at all levels. I have purchased vehicle from Joe Myers and I rely on their expert service to maintain my vehicle in top shape. My service advisor was excellent !!

Melinda G.

Jul 17, 2015

We've been coming to Joe Myers Toyota since early 1990's. We've purchased around 4 vehicles from them and have never been disappointed. All of their staff members are positive and respectful with one another. It's hard to find good customer service anymore and I would highly recommend this dealership for that reason. All the service department employees are incredible. We've dealt with Jonathon Sosa on a regular basis and are very pleased with the service he's given us for many years. Thanks again for everything.

Adesunmbo (Allen) Adegbenro

Jul 16, 2015

Took my wife's car to the dealership where we bought the car and have taken the car for maintenance since we bought the car back in 2007. All the service staff at Joe Myers have always been very professional and thorough. We've always gotten great service. Tony, our Service Writer took the time to listen to what we wanted to do with the car, went about doing and it and helped me to the desk to have a courtesy car drive back home. I was called at about he time they said the car would be ready and the process of calling for a courtesy car for pickup was easy. I was picked up in no time and got back to the Service Department to pick up my car. My wife and I have been very happy with Joe Myers and will definitely take my car back for service to the dealership.

Cheryl

Jul 16, 2015

I bought my third Toyota tonight from Joe Myers Toyota. Steve and Roland are great to work with and Carlos made the financing end quick and easy. My experiences with the service department have been surprisingly exceptional as well. My first visit to the dealership was because it was close to my house, but my return visits have been because of the service during and after the sales.

Dukeblue0207

Jul 6, 2015

Gabe tucker help me right from the start listen to what was going on and handle the situation perfect and hope to do more Business with him and Toyota it was my first Toyota I always had Kia and the way Gabe tucker help me was perfect and got a good deal on the vehicle and appreciate the other sales Man that help me and the finance guy that's been there 12 years and hope I can bring more business to ya'll and purchase another vehicle thanks gabe and Toyota

Gabriela

Jul 1, 2015

For a single woman, buying a car for the first time can be pretty scary. The people I met at Joe meyers Toyota made it easy, gave me the confidence of making an informed decision. Overall, a good experience. Thank you all!

KEN

Jun 26, 2015

FRIENDLY STAFF WILL GO OUT OF THEIR WAY TO ANSWER ALL QUESTIONS AND TO MAKE SURE YOU ARE COMPLETELY SATISFIED WITH THE BUYING PROCESS.

Toyota Fan

Jun 23, 2015

This is my second Highlander, I had my other for 10 years and had very little repairs done to it. They are very reliable. I love my 2015!! Went in recently for my 5000 mile service and the new service department was awesome.

Native Texan

Jun 18, 2015

I love the new service center. Very comfortable waiting area.

Joe Myers suck

Jun 18, 2015

I just bought a new 2015 White Toyota Tacoma from them.However, it become the terrible idea when I chose to buy from this dealership. After 3 days I bought the car, I found out that the passenger seat are completely broke . I really upset about this problem because this is a grand new truck and i just paid $34K for it couple days ago . I came back to Joe Myers and they sent me to their customer service. Waited 4 hours and they said they had to order a new passenger seat and they would call me back about 5-7 days. I had to take a day off from working to come this place for nothing. The only thing I knew is all they want is your money . I can't imagine how this dealership survives in this day . I hate this place now , it is the worst place to go to buy cars at. They have the worst customer service and do not care about their customers .. If you want waste time and money go for Joe Myers!!!

Great fan of Toyota cars

Jun 17, 2015

Mr. Charles was exceptional. He knows his Toyota cars. He showed me several. He realized I like the rav4 Le and worked hard for me to drive out with it. Mr. Charles and Joe Myer's dealership did an awesome job!

alexvence23

Jun 12, 2015

Doug Jones and Victor Solis were tremendously helpful and did a perfect job in helping me to be extremely satisfied! They made my experience awesome!

Lorrie CK

Jun 10, 2015

I had my 2015 Toyota RAV4 serviced at Joe Myers. I normally dread the wait, the wait, the wait. At Joe Myers, my experience was the complete opposite. I drove in my car in the service area, was immediately seen by an agent, John Rincon, who explained the details about the service I was going to receive. He was friendly and very informative. Although I chose not to wait, their customer lounge was awesome! They also checked the car for a recall I had received by mail. All of this and a free car wash, too! I no longer dread servicing my car.

satisfied customer

Jun 8, 2015

Jonathan Sosa was exceptional as usual. I arrived a few minutes early and was immediately met by Jonathan and the car was taken in, The new facility is great. Thank you

Larry

Jun 7, 2015

The new service facilities are state of the art and the service is outstanding as always.

d harris

Jun 5, 2015

in 2011 my car was totaled. I knew someone who worked at Joe Myers so it was the dealer of choice but with intent to purchase a used car. after working with the sales team I actually ended up with a brand new car. ever since I have gone back for various general servicing and I have never had any issues with the service or the quality of work. I love that how personable everyone is and they all work with the same mindset and that is customer satisfaction

seben trees

Jun 3, 2015

Jordan helped a lot. Great service and fast. Recommend to everyone

Budro

May 31, 2015

I took bids, by email, for a new Camry from several area dealers. Alex Wier was the best offer received by lunch the next day. Once I called to verify that the car would be ready for me to pick up the next day, Alex let me know that Roland Charles would meet me at the dealership for our test drive. He was knowledgeable and casual. I believe Roland to be a fellow of high ethics. Roland has been at toyota selling cars at Joe myers for Eight years, and Alex has been selling cars for thirty years. Experience shows. They are the best up front to deal with. After we drove the car, and Roland showed us the features, we went in to start the paper work. Everything was great, there was no unexpected fees or surprise increases in price. I would gladly buy here again. The only negative of the whole experience was the wait for finance. 45 minutes before we saw him and about the same to sign paper work and keep telling him no... We bought a Honda Accord three week earlier and the finance guy was so easy to deal with. He accepted no for anything extra and we went directly to signing papers. I wish Toyota would study them and learn not to brow beat the buyers during financing. The building was old and worse for wear. It is in need of the paint and some attention to detail. Outside the sales office, crap was stacked and laying around. Old computers, old office furniture, a vacuum cleaner, etc. They must not have a broom closet or a storage closet. Anyway, the prices that they quoted were worth dealing with a pushy finance guy and visiting an older building. During delivery Roland really took all the necessary time to show us how to change settings in the car. And also helped sync our phones and program the radio. Roland knows an incredible amount about the Camry. I really enjoyed his company during the entire process. We will gladly buy here again.

andywow

May 31, 2015

I had a exellent expirience. good facility. professional sales rep,finace manager and sales director. smooth procedure, perfect caring for customer satisfaction. alwas taking care of customer safty and happiness

danbudy

May 28, 2015

Thanks to Alex Wier, who I dealt with over email to set up the deal on our camry. He was straight forward and gave me a reasonable price. I contacted several dealerships one evening and got all offers before lunch the next day. Alex's offer was the lowest so I contacted him by phone and planned to pick it up that evening. Alex was feeling under the weather so informed me that his partner Roland Charles would complete the deal when we arrived. Roland Charles was the right man for the job. He had the Camry setting at the front of the store gassed up and ready to go. There was no "let me find the keys," or " I have to go get a paper plate," or "let me have it gassed up" He introduced himself, opened the car, showed us the selling point, which he knew well. He was ready to go at the moment we arrived, and we really appreciated it. He said that he had picked the best one out for us that was what we asked for. We test drove and he was quiet, except when asked. He knew every control and any car question that I asked. He simply let us drive a few miles on the highway, and let us listen to the car. It really was a great test drive.The longest amount of time, about 45 minutes, was waiting for finance. JUST sitting and waiting...The finance guy did his usual song and dance, even though we informed him up front that we were not interested in any extended warrantees or prepaid maintenance. It was not horrible, but he was much pushier than the Honda finance guy that we bought an Accord from three weeks ago. We resented him wasting our time when we were trying to wrap it up and get home. It took about two and a half hours at the dealership. Most of this wait was caused by finance...Roland delivered the car. It was polished like a diamond, and he took about a good 15 minutes explaining the radio to me. I had lots of questions, and he gave me precise answers and showed me how to do each thing. He also said to call or come by with any other questions that came up later.He is a great sales person. He has been at the same dealership Eight years! Alex has been 30 years! They are the best two people to work with. I can see why they are kept by the management. It makes the dealership look good.They honored their bid, no fees or other charges were snuck in. I felt really good dealing with these guys.

ALI MOMIN

May 22, 2015

We just purchased a Toyota Avalon for the first time we had fun buying car at JOE MYERS dealership thank you so much everyone

Mir

May 12, 2015

People at Joe Myers Toyota are very friendly and helpful. I had a great buying experience at this location. They provided the best options that would fit my need and gave the best possible deal on new Toyota Sienna. I recommend my fiends,family and everyone else to shop at this place.

A Single Gal

May 6, 2015

I purchased my Prius V in 2013. I had a great buying experience from Joe Myers. I have found the Joe Myers Service Department to be wonderful as well, since I have such a great team working to keep my Prius in tip top shape. My former cars were Fords and through the years, I had to put up with some service techs acting like I was clueless in what to keep up with on a car. Before I was allowed to drive, my dad and brother taught me how to check oil, tires and other fluids and keep my car in good shape. Thank you Joe Myers for keeping your promise that I would be happy with my Prius and my service!

Ciro toyota

May 6, 2015

Everybody was courteous everybody talk to you from sale through the counter everybody was just so friendly.really work with you to get you what you want.they hear the customer out.

teddybeargoshorty

Apr 24, 2015

Salesman knows how 2 do his trained job. Quite well. He was willing at determined 2 make a sale without me leave n. Especially after travel n over 58 miles one way.

Jose Gomez

Apr 21, 2015

I had a very pleasant experience acquiring my new vehicle. I have no complaint.

Brianna Worthington

Apr 18, 2015

Mehran was my car salesman. Made my first time buying a car went great felt very comfortable. With my decision!

M Kruse

Apr 17, 2015

This has been the most pleasant purchasing experience out of 9 enough new cars I've bought in the past. There was no pressure to buy any of the after-market products. They told me about the benefits but didn't keep pushing the matter when I declined. My salesman, Jeremy, was very personable and still low key in not trying to 'sell' me anything. He played more of a role of information provider.

Melissa C

Apr 16, 2015

I had the best experience from this dealership. Roland Charles is the person to go to. He made my car buying experience very easy and he got me in and out the dealership the very same day. I recommend anyone to go check out Joe Myers.

AmberAxtell

Apr 15, 2015

Stacy is amazing. He really took the time to listen to my needs, and put me in a car that I loved at a price I could afford. What more can you ask for? Imran Sharif was also very knowledgeable and friendly. They really made this car buying experience a pleasant one!

Betty D.

Apr 7, 2015

Service was done in a timely manner. Priscilla Ortega was very professional and followed up with me as required, with a smile on her face.

Wasiq m.

Apr 5, 2015

Assistant manager Scott was nice guy. He really took care of my Toyota camry. I would recommend Scott in service area. Don't go to anyone else.

J Ealy

Apr 2, 2015

I went in Joe Myers actually to get a second quote on a '15 Camry SE after going the previous day to Fred Haas. I just wanted to see what Myers had to offer when it came to price and selection. Not only did my sales person Adina beat the price I was quoted at Haas but she had the color there and ready for me to pick up. From the moment we got there, we were greeted with happy, friendly and professional people who were ready to make us have the best car buying experience ever. They actually succeeded my expectations and I went home with the exact car I wanted at an even better price. When we got to financing, there were no tricks or high pressure to buy something I didn't need. It was great and I couldn't be more satisfied with there customer service. I recommend them and Adina to anyone looking for a car.

Al A.

Mar 30, 2015

This is my third Toyota from this dealer. I am very satisfied with their service department, my service and the way they treat their customers.Toyota service department provides Lexus service at Toyota prices. I have been dealing with my service advisor Tony since 2009 or 2008. He knows my name and remembers the car.

VLC Texan

Mar 23, 2015

Scheduled two routine service appointments for my 2014 Toyota Tacoma and both were provided with excellent workmanship and customer service. Great dealer service and exceptional product. .

Bill H.

Mar 17, 2015

Great customer service. Alex Wier spent the time with us to understand and experience the vehicle. we drove specifically to this dealership to look for a new Tundra. We are a repeat customer, owner several Toyotas over the years.

Mark

Mar 17, 2015

I experienced an "unknown" issue with my Tacoma. Jonathan, my service rep, did a fantastic job communicating to me and recommending a "staged" approach to identify and resolve the problem (bad front wheel bearing). He was/is professional, courteous, and knowledgeable. I will return to Joe Meyers for future service.

Marvin Ellis

Mar 17, 2015

Great Dealership. Mr.Herman Pickens was my salesman.He is patient and was a great help to me in purchasing my brand new 2015 Toyota Camry. GO SEE HIM OR A MEMBER OF THEIR TEAM. GREAT JOB!!!.

Ryan Orbita

Mar 17, 2015

Kendell Winfree is exceptional, She made the car buy experience hassle free and far exceeded my expectations for a new car! She treated me with respect and respected me to what I was looking for in my car and what I was willing to do in order for the car to be delivered to the dealership. She made the whole experience worthwhile and fun! She promised that the car was going to be there on Saturday when I was ready to buy and it was! She also kept me up to date to when the car arrived at the dealer and also let me know all the features that were going to be with the car. I've never had someone who went above and beyond for me in my car dealership experience. I've purchased a car from Joe Meyers before and their car service department is exceptional and why I will continue to bring in my new car there. I would also like to say Jonathan Sosa and "Paco" are both exceptional at what they do!, I truly believe they are honest and the service department does an honest and great job doing oil changes, etc and doing what is only necessary for the vehicle. I would rate my experience at Joe Meyers Toyota a 10/10 and I cannot wait for the new building to open this year! I would highly recommend anyone looking to buy a new car to speak with Kendell and for them to use the Service Department. You are all doing a phenomenal job there and keeping customers loyal and happy! Thank you!

tim

Mar 16, 2015

Tyrone Jones was my contact at this dealership. He kept me informed, called me when he found the auto I was looking for. Very good follow up, good customer service.

miguel tello

Mar 12, 2015

Excellent gess service no better place to buy .my sales person for many years has a great apptitud and knowledge on the buisness he answer all my questions all the time he takes the time on and of the job to do just that . Thank you Edwin Landaverde

Mike S.

Mar 10, 2015

Just bought my first Tacoma AND my first Toyota from Joe Myers Toyota. Robert, my sales adviser, spent half the afternoon showing me trucks and helping me find what I wanted. A very positive experience and I really like my new Taco.

Marcia

Mar 9, 2015

Tony Guillory is really and excellent advisor! He was patient and very knowledgeable regarding the car and the service I needed. He advised and check with me before authorizing them to work on my car.

Phatman

Mar 9, 2015

I bought my 2014 Corolla LE one year ago and the buying process was a good one. I have had the car in for the scheduled service twice (6 months and 12 months) and each was a excellent experience. They have online scheduling and send you a reminder just in case you forget. The process for the service is smooth and all I had to do was answer a couple of basic questions, hand over the keys and wait in the lounge with the coffee and doughnuts. The service is finished quickly and then you are on your way. Very nice service.

Butch

Mar 7, 2015

Go to Joe Meyers Toyota for a great buying experience. I have bought many cars over the years and the best place to go and find what you want is Joe Meyers.

Toyota Fan

Mar 4, 2015

We Just purchased a Tacoma from Alex Argueta at Joe Meyer. He is an exceptional sales-person that didn't pressure the sale, was professional and honest and easy to work with. The other staff was just as friendly, professional and helpful. Toyota brand speaks for itself! Thank you Joe Meyer Toyota and especially Alex, for providing a stress free truck buying experience.

DEJ

Mar 3, 2015

We have bought 4 new Toyotas (two Sequoias, one 4 Runner Limited and one Highlander XLE) from Joe Meyers in the last 10 years. First one took about 2 hrs as we were not sure what options we wanted and drove several. Numbers 2 through 4 we knew what we wanted, had a build sheets sent to us so it took even less time. The record was number 2, done in 45 minutes over lunch. They had 5 picked out and the build sheets for me so I could lay them out on the desk and pick the winner to take home. Service is a two-way street. The more detail you can give your service advisor about what needs repaired, the better the quality of the experience. If you have a good experience, get their card and ask for them when you call to make your appointment. This streamlines the process and you get a service person that gets to know you and your vehicles. The new facility will be fabulous and is designed to give you even better service.

Gene Wright

Feb 23, 2015

I've always enjoyed coming to Joe Myers. The gentleman that took care of me was fantastic. I'm sorry to say I don't remember his name. I'm sure you can find out what it is. He was very professional and helpful. He got my car in fast and got it our within an hour. He's one of the reasons I'll be coming back to have you service my car.

Susan C.

Feb 17, 2015

Head and Shoulders above another Toyota service department I had been using. You know its going to be different the moment you drive in. Polite, knowledgeable personal guide you through the entire experience. What a pleasant surprise...I'll be back.

Jazzy

Feb 10, 2015

I was very satisfied with the customer service provided. I want to thank the team involved in my purchase. keep up the good work!!!

RDavis

Feb 9, 2015

I purchased my vehicle from Joe Myers Toyota and use them for all maintenance work/repair. Extremely knowledgable and courteous staff. The abilitiy to make appointments for service is a real bonus, but they are also very quick once they have the car in their shop. All personnel are attentive and courteous.

Rick B

Feb 9, 2015

Great overall. Will do business again. Gabe Tucker gave us a great demonstration and satisfied all of our needs.

C. D. Trojan

Feb 3, 2015

Have done business with Joe Myers Toyota for over 20 years. Would highly recommend this dealership based on excellent customer service, outstanding sales team and have never had an issue with repairs on my vehicles. The dealership strives for customer excellence!

Tricia L.

Jan 28, 2015

Excellent experience! Very professional staff! I LOVE my new Sienna van

Beatriz

Jan 27, 2015

I had a very good experience buying a car at Joe Myers. Definitely recommend this place.

Claudia

Jan 27, 2015

I am definitely coming back even though I didn't get a good deal for my trade in it was a nice experience hehere . They are so welcoming

Richard,A.

Jan 21, 2015

Was in for a second Corolla for my daughter.Amazing and exceptional warmth from sales man Abdoul and manager Kevin.Mr Abdoul was awesome .I was more satisfied than my first time.

EdV.

Jan 20, 2015

The first service done on my car was excellent. The attendant was polite, told me how long it will take and was done on the exact time I was told. They even wash the car for me. The valet attendant is polite too.

CDrobny

Jan 13, 2015

Brought in my 2008 FJ Cruiser. Service rep indicated they would do a full inspection and make recommendations. Sent me a written proposal that started with a flush of the front differential and transfer case. BIG PROBLEM - it's a two wheel drive and there's no front differential or transfer case. Said I had only 2mm front brake pads and should also turn the rotors, nothing about warped or worn - no measurement. Should flush brake fluid because it appeared dirty. I confronted service manager in person and he was clueless - couldn't imagine how this happened. Blamed his tech - how's that for leadership. I immediately pulled the vehicle from them. This report was pencil whipped. I wonder how many with lack of technical or vehicle knowledge get taken in by this nonsense. It's either gross incompetence or blatant LACK OF INTEGRITY.

Redhd

Jan 10, 2015

Bought cars from Joe Meyers for two decades. Never treated less than the number one customer. Alex A our salesman, great guy. Highly recommend Alex and Joe Meyers Toyota.

New Truck Owner

Jan 5, 2015

Alex Argueta was very easy to work with. If only all my car purchases were this easy! I would definitely recommend Alex and Joe Meyers to my friends and family!

A Happy Lady!

Jan 4, 2015

I purchased a Prius from Joe Myers Toyota and I used Cars.com. Being a single woman and not wanting to haggle with price, I was quite pleased how easy this transaction was. The service department team has been great and I love making my appointments online! I have had no problems whatsoever!

Redhd 2008

Jan 2, 2015

21 yearas ago I made my first purchase from Joe Meyers Toyota. December this year, I purchased a new RAV4 and last April a new Avalon. Both purchases were easy with no hassel. All the Joe Meyers stall were professionals, no games, just an honest transaction. Alex A., our salesperson was fantastic, he knows his product and was straight forward. I highly recommend Joe Meyers Toyota, no bad Toyota dealers in the Gulf Coast Area.

Bibek Das

Dec 24, 2014

Hi I had a good experience in my 5th Toyota.Masoud Zarakhsh was excellent in helping me.

Toyota driver

Dec 22, 2014

This place care more about making money than customers getting the most for their money

Royce Hanle (Royal Leasing Company)

Dec 16, 2014

As it has always been, the service was great. Almost a pleasure taking vehicle to your facility.

Joe

Dec 12, 2014

The services are great and outstanding. I was particularly impressed by how you schedule an appointment online in the comfort of your home, get a feedback and the contact person upon arrival. I thought I know all that is needed to be done on my car by checking the list, but Joe Meyrs went above and beyond to fix things l never thought was needed to be fixed...all at no cost!

Jose Meruelo

Dec 11, 2014

My service advisor, Laura Perry was very helpful on providing the service I needed to my overall satisfaction.

Jayne Cockroft

Dec 4, 2014

My service man was Jonathon Sosa, who is upbeat & always helpful. He is a professional in his field & always courteous.

KRhines

Dec 2, 2014

Lamont Jackson was superb! It took a moment for me to be greeted upon my arrival but it was the Wednesday night (7, almost 8pm) before Thanksgiving; so I understand that people were ready to go. Overall, I had a great experience. I was not very optimistic if I was going to be approved to purchase the car on my own but Lamont was very encouraging and kind. I would hands down refer Joe Meyers Toyota to any and everyone. Nice staff, very busy (I see why now) and nice location (for me - I can walk there :)).

Ivan

Nov 25, 2014

I started out my search for new car by getting more than half a dozen quotes and negotiating by phone/emails with several Toyota dealers in Houston. It was tiring but nothing compared to driving and visiting each and every dealers across town. At the end, I decided to get my new car from Joe Myers due to their extremely competitive price and options. I had the pleasure of directly working and finalizing my deals with Mr. Alex Wier. I requested a lot of information (invoice price, options, add-ons, rebates/incentives, OTD price) through emails/phones and he promptly got back to me a few hours, sometime even faster. It was a smooth transaction, with all hands being shown since the start, and I couldn't have asked for more. I will definitely recommend Alex for those who are looking for a great buy and few hassles. Cheers!

JaCo

Nov 14, 2014

buying process was easy and quickly.saleswoman was very helpfull.

Kathy

Nov 7, 2014

Michael Carver my service rep has done a great job servicing my Avalon. I have used the dealership for all my repairs since I bought the vehicle and would recommend them to everyone.

slorino

Nov 6, 2014

My one and only experience with Joe Myers Toyota was this week when I purchased a brand new 2015 RAV4. This was the best experience I've ever had buying a new vehicle, and I've purchased five other new cars in my lifetime. Everyone was friendly and helpful from beginning to end. The sales consultant who helped me was Roland Charles. He was exceptional. He was friendly, courteous, and treated me with respect from beginning to end. Before I went in to Joe Myers, I called four other dealerships in my area to see if they had what I was looking for and to get a price quote. Without playing any games with me over the phone, Roland offered me a great price for what I was looking for compared to the other guys. When I arrived to make the purchase, he honored the price he quoted me without any hassles. Roland also has followed up with me to make sure I didn't have any issues and to answer any of my questions. Carlos Mendoza was my finance guy, and he was excellent as well. Friendly, helpful, and quick. What else can you ask for? Based on my experience, I highly recommend Joe Myers for your next new car purchase.

sheryl mikush

Nov 4, 2014

Mr. Hunter my sales consultant was very patient and helped me stay within my budget.

Arthur Hill

Oct 27, 2014

Purchased a 2014 Tacoma on 10-27-14 from salesman Roland Charles via internet pricing. Inquired about the vehicle by e-mail & was sent all the specs and sales price in one response. It was a below invoice price, an excellent buy. We all know the MSRP & invoice price of the vehicle we are interested in & normally make a personal appearance to negotiate in efforts to get a good deal. I didn't have to do this. Other dealers wanted to negotiate with e-mails. Mr. Charles initiated the sales price immediately. I didn't have to ask "what is the lowest price you can offer". With service & a willingness to make a customer satisfied without any hassle is with out a doubt the ultimate purchase experience. I will do business with Joe Meyers again.

Elver O. Escobar

Oct 21, 2014

Hi, .I had a good experience in my 3rd new Toyota. Edwin Landaverde was excellent in helping me

NiaGe

Oct 14, 2014

It was great working with all of the employees. they got my car in and fixed quickly. Everything is running smoothly. Will definitely go back when I need my car serviced.

C. Buggs

Oct 13, 2014

I wish they had a car wash to clean your car after service.

The Dean Family

Oct 13, 2014

We have purchased two vehicles from this dealership...We always ask for Michael Carver, service advisor. He always greets us, gets our vehicle in and out within a reasonable time...and we feel safe in knowing he makes sure our vehicle has been properly cared for. We live in the Reliant Stadium/Medical Center area. There is a Toyota dealership 1/2 mile from our home but drive 60 miles round trip to see Michael Carver because we trust him.

Dave & Barb

Oct 10, 2014

My husband and I have purchased have purchased 3 vehicles from Joe Myers Toyota since moving to the Houston area. We have been satisfied with the purchasing and financing process. We continue to get our cars serviced through Joe Myers Toyota, as the service is excellent. Jimmy Rodriguez is our service advisor. Jimmy is an outstanding liaison between the customer and the repair staff.

Norma Miller

Oct 5, 2014

I just bought another new Camry from Steve Papitto at Joe Myers Toyota. This is the 11th vehicle we have purchased/leased through them. It is always a very satisfying experience, and the entire dealership has always been outstanding. I called Steve and told him what I was looking for, and when I arrived at his office, he had the car ready for me to test drive. I had told him my middle son was coming with me to look at used trucks and they had the perfect truck waiting for him to test drive, also. We both drove away from the dealership with smiles on our faces!!! I would definitely recommend a visit to them if you are in the market for a great new or used car. In fact, I have several friends that have gone to them from my recommendation, and they have all had great experiences, too!!!!

Carl43

Oct 4, 2014

I had a good expierence at Joe Myers Toyota. They were very courteous and helpful.

cowboy

Sep 26, 2014

I asked for Toyota Motor Finance to finance my car loan, They told me it would be Toyota Motor finance for part financing my car and 3 weeks later the dealer, I receive an invoice by mail with the words we reserve the right to sell to whom ever. Joe myers had sold the finance to 53rd Bank. Definitely not going back to them for my oil changes..

Lorna

Sep 24, 2014

I had a great hassle free experience at Joe Myers Toyota. Left with a brand new Camry and a smile on my face. Service was excellent; experienced and competent sales team made me an offer that I could not refuse. Gave me a better deal than I even asked for or expected. What more can you ask for. Ask for Luis Sabillon

R1122

Sep 21, 2014

I just bought a certified car from this dealer. Left the car over the weekend to be reconditioned; the day I picked up the car the inside was dirty with white stains all over the rugs. When I asked the sales person about the stains he said they can't do anything about it. The floor matts where also removed from the car and they try to charge me for new ones, if I wanted them. I had the car for three weeks and my torque converter needed to be replaced. I took the car to a Toyota near my house and when back to the Toyota Joe Myers to see if could get a complimentary oil change for my inconvenience for not having a car for 2 days . I spoke with service manager and she say they can't do anything for me. Horrible go any where but here.

Suki

Sep 5, 2014

This was my first time purchasing a used vehicle on my own. Stacy Graham was my sales rep. He went above and beyond to find the perfect car for me, he was very patient and understood my needs as a customer. After going on several test drives and looking at many cars, he was able to find the right one for me. I got the deal that I was looking for and my experience from there was nothing but good. The finance manager was very helpful and professional and made my purchasing process go very smoothly. I would also like to mention that the service advisors have been great! I showed up without a service appointment and figured they would probably reschedule my service for another day, but they did not hesitate to offer their help and they were able to help me that same day. I just want to say "Thank you Joe Myers Toyota" for your great service!! You have one very happy customer! :)

Eledaone

Aug 18, 2014

In 2007, I purchased my new Toyota Camry from Joe Myers Toyota and have had nothing but positive experiences with the dealership. Their service and quality of workmanship is excellent. Also, their service representatives are knowledgeable and very helpful. I know that when I go to purchase another vehicle, it definitely will be at Joe Myers Toyota.

BF

Jul 31, 2014

I have purchased over 15 new cars in my life and this was the worst car buying experience ever, not even close. We were offered a deal, and when we went to make the purchase, we were told the car was sold. I drove by a few days later and the car was back on the lot. When I confronted them with this information, they tried to lie to me about it being a different car. Once I proved it was the same car, they came clean, and said they didn't want to offer the price they had given me, so they made up the story that it had been sold. I was pretty mad, so I asked to see the Director of New Car Sales, Mike Grewenig, and as soon as he started talking, it was obvious to me that he was part of the whole scheme. If you have to buy a Toyota, I would think twice before going to this dealership.

Misstikkle

Jul 31, 2014

We have bought four vehicles at Joe Myers Toyota in the past two years. We continue purchasing from this dealership because of the excellent sales team and service technicians. The staff are professional and respectful. They also value the customer's concerns and opinions. We will continue to have our vehicles serviced at Joe Myers Toyota.

bfree00

Jul 31, 2014

I have purchased over 15 new cars in my life and this was the worst car buying experience ever, not even close. We were offered a deal, and when we went to make the purchase, we were told the car was sold. I drove by a few days later and the car was back on the lot. When I confronted them with this information, they tried to lie to me about it being a different car. Once I proved it was the same car, they came clean, and said they didn't want to offer the price they had given me, so they made up the story that it had been sold. I was pretty mad, so I asked to see the Director of New Car Sales, Mike Grewenig, and as soon as he started talking, it was obvious to me that he was part of the whole scheme. If you have to buy a Toyota, I would think twice before going to this dealership.

Kim TX

Jul 26, 2014

My first time here for oil change was very impress. Having my three kids along I though it would take along time before I got to get out. Wow in and out less than an hour. Johnathan Sosa is my service advisor he's doing great job make sure that I am being taking care. I really like it definitely will come back.

2001 LANDCRUISER OWNER

Jul 23, 2014

TONY GUILLORY HAS PROVIDED ME WITH EXCELLENT SERVICE FOR YEARS. I TRUST HIM. I'M HAPPY, HAPPY WITH YOUR DEALERSHIP.

Debi Lynn

Jul 15, 2014

I decided to try Joe Myers Toyota after the Owner of the company I work for had insisted over and over that I buy a Toyota, how they are great dependable cars (I am a single Mother), and to go to Joe Myers... All our Company vehicles are from there as well as the Owners own personal 2 vehicles, I already knew the car I wanted, the 2014 Corolla, Maria Reynoso, my Sales Rep was so sweet, professional, on top of her game and very personable, I TRULY felt like she wanted to see me happy and wanted to see me in that car after my excitement after the test drive! I was upside on my former car, however Maria did her VERY BEST to help me out and got me the best deal, she was efficient and diligent, she even came out with me to my new car and helped me set up my Bluetooth, helped me transfer some items from my trunk in my old car to my new car, she went to shake my hand goodbye and thanking me, but I had to give her a hug and thank HER!! The over all staff was very friendly however, what I noticed about that entire staff was how all "alive" they were, it's the only way I can describe it, everyone was very helpful, asking you if you needed anything, directing me where to go, the finance dept shaking everyone's hands after coming out to the waiting area to personally get their customer, congratulating them on their new vehicle... It's just such little personal touches to their customer service that go so far... Even Victor Solis in Finance was a pleasant experience, and that was me signing my life away... very sweet man who was also very personable, found out we had the same Birthday and our children were close in age... if ANYONE I knew is ever in the market to buy a new car, I will send them to Joe Myers Toyota!! Lance Lewis is the General Manager there and he was just as friendly as well as the Service Manager Micah Ballbergen!!

Dien Ngo

Jul 9, 2014

Great service! It was the first time I got a car. The service and support I got were excellent. Thanks.

Vergil Osborn

Jul 7, 2014

I highly recommend Joe Myers Toyota for sales & customer service.

FGBpringle

Jun 25, 2014

My Corolla was purchased at Joe Meyers Toyota-Houston and always serviced at this dealership. As always the service is efficient and positive; the staff, informative, helpful and knowledgeable. Will continue to use Joe Meyers for purchases and service.

Dalia

Jun 18, 2014

David Wasson made my shopping experience so easy. He was on top of everything making sure I was in and out during my visit. I absolutely loved it! Will be referring to David Wasson!

LHC

Jun 16, 2014

I HAVE NOTHING BUT GOOD TO SAY ABOUT JOE MYERS TOYOTA. FROM THE PURCHASE (THE PROCESS NON-ADVERSARIAL AND THE PRICE FAIR) TO THE EASE OF SCHEDULED MAINTENANCE, IT COULDN'T HAVE BEEN BETTER. RECENTLY I HAD A PROBLEM WITH THE CAR, AND NOT ONLY DID THEY CHECK IT OVER, BUT WHEN I WAS DISSATISFIED WITH THEIR RESPONSE THEY HAD A SENIOR MECHANIC SPEND 1/2 HOUR WITH ME DRIVING AROUND TO DUPLICATE THE ISSUE. HE WAS GENEROUS AND GRACIOUS WITH HIS TIME. HE WAS ABLE TO DISCOVER THE PROBLEM; IT WAS MY USING TWO FEET TO DRIVE. WE WILL CONTINUE TO USE JOE MYERS FOR FUTURE TOYOTA PURCHASES, AND HIGHLY RECOMMEND THEM.

Kimberly R.

Jun 15, 2014

I purchased a Toyota Camry from Joe Myers Toyota and I do have to say the car buying experience was great Cesar made sure I found the car I was looking for. He went out of his way to help us and I really appreciate that. Thank you Cesar and Joe Myers Toyota for taking care of your customers.

Grace Leal

Jun 10, 2014

This was a FANTASTIC car buying experience ever. If you are looking for a great place to buy a vehicle with a company that cares, go no further than Joe Meyers Toyota.As a former Retail General Manager and current HR professional I value a company that keeps the customer service top of mind. We have purchased five cars and trucks over the years and the experience has always been better than the last time. I drove from El Paso Texas because of their attention to detail and hospitality and proudly drove home in my new Tundra.

angel

Jun 8, 2014

We purchase a car a few months ago & I was surprised on how nice everyone was. Mr. Eugene Dikibo & Kelvin Bean help me all along, they are the best! Most places won't deal with you by phone or even give you any detail information, but here they did & am very grateful, Saturday morning I called them & told them exactly what I was looking for, I said " I need to buy a car TODAY, but I can't go there & be there for hours, I have a terrible migrane, I need you to help me, please!" After a few phone calls, we went to the dealer, looked at the car, drove it & made a deal. Also Mr. Nguyen in the financial Dept. was very nice. I have to say that I am VERY particular about things, places & people, but I sure don't mind driving across town to go to that particular dealer, because they are wonderful. I love this place! Since we purchased our car we have gone back a few times, & every single time we have a great experience, everyone we have dealt with so far from the service center has been very nice & helpful, I'm so happy when I leave that I just want to go back again. Excellent Customer Service, wonderful employees!

John Speller

Jun 3, 2014

A most pleasant experience, expertly and efficiently handled. From meeting my service representative to the completion of the sevice work was less than 45 minutes. The car was returned clean and all fluids replenished and the tyres rotated. The whole process was smooth and involved little input from me. I left a very well satisfied customer.

MIN flight attendant #1

May 5, 2014

i have been going to JMT for over 5 yrs . my toyota camry is a 2000 one . have always had good to excellent service . J Gallegos always helps me and whatever needs to be done ,he will discusses it first with me so i do not have a surprise when i have to pay the bill . i really appreciate their honesty . thanks guys for an outstanding job ===regards ,M nelson-van maarseveen

Lynda Milner

May 2, 2014

I had a great experience at Joe Myers Toyota. Alex Weir is who always helps me. He is so good at his job. always explains all details of the car and answers all my questions. He is the reason I buy from Toyota.

Sandra Vines

Apr 30, 2014

Tyrone Jones made our Tacoma purchase experience so easy and fast. We were in and out before we even finished our popcorn. Thanks Tyrone for all your assistance!

Hina

Apr 17, 2014

buying Toyota Camry was big disappointment experience for us.there customer service is below 0. there sales people including bunch of shred management people, were just interested in my money .regrading interest rate they deceived us. verbally it was different then on the agreement. they kept us busy talking and we sign the agreement with out noting the interest rate. later found it was way different then what we suppose to pay. but they got us. we were trapped. they GOT my MONEY. but that was the very last time . we will never recommend them to anybody.they are liar , deceiver and manipulated people.PLEASE DO NOT TRUST THEM, there ARE SHARKS SITTING TO eat you out.

Neal M.

Apr 17, 2014

Dealt with Alex A. via internet sales, he was great. In and out in a little over an hour.

Yasmeen Merchant

Apr 16, 2014

Out of all of the dealerships I been to, this is so far the best one in the aspect of professionalism, friendliness, and quickness. No Hassle...walked in and walked out within the hour with the car and the best deal in town Alex Argueta provided excellent customer service!!!

Arko Barman

Apr 13, 2014

Tyrone Jones is possibly the best salesperson I came across. He even offered to provide me a lift from my place to the dealership. He gave me the best price and the best deal. Very courteous and helpful. Really great experience!

JaLe

Apr 9, 2014

I went to Joe Myers Toyota because one of my good customer recommended that I try them. He had always bought all his Toyota's there and he is very picky. I first shopped on the Internet and found the vehicle and then contacted them by email. Tyrone Jones immediately contacted me and we basically made the deal by email. Then when I arrived he was great, professional and knowledgeable. My customer was right they are amazing. Tyrone made it a pleasant experience. Ask for Tyrone when you go.

Myra in NW Houston, Texas

Apr 7, 2014

I have all of my auto services performed at Joe Myers Toyota for a 2002 Corolla an a 2007 Rav4. I have found the service team to be knowledgeable and honest, and I always feel that they "have my back" when I interact with them. My Corolla has been on the road for 13 years and is still hanging in there, and I am looking forward to the same experience with my Rav4. And, BTW, Toyota brakes are the best in the industry!

Sandra Guzman

Apr 6, 2014

Excellent customer service... Approved my credit in a timely manner... Out of all of the dealerships I been to, this is so far the best one in the aspect of professionalism, friendliness, and quickness....

SomeoneRam

Mar 30, 2014

Came in from out-of-town to look at a Dodge Ram. Confirmed appointment at 1pm CDT and arrived just after 6pm. Found salesman and was then told oops, sorry, vehicle was just sold a couple of hours earlier but we'll show you a better truck. The "better" truck was a work truck and was nowhere near the Ram in terms of amenities, etc. They tried to make a deal but I wasn't impressed and left after the Sales Manager came out and told me how great they are there. The salesman was all worried about me breaking my appointment and wanted me to give him a heads up if I had to cancel but then when they sold the vehicle, they didn't have the same courtesy. Nice...waste of my time.

Bethany_Barron

Mar 27, 2014

I went in to finalize the paperwork on my 2014 Corolla and the car was already parked and waiting for me up front. The employees were all very helpful and took their time to show me everything about my new car. Wonderful service and a wonderful car. I am definitely a part of the Toyota family now.

gw

Mar 18, 2014

we just bought a car from Tyrone Jones at Joe Myers Toyota. this was the best car purchase an experience we have ever been through. tyrone was exceptionally professional from beginning to end. I found him to be honest and courteous throughout the whole process. he worked with in our guidelines and kept us well informed. we drove past several other Toyota dealerships to get to Joe Myers all because of Tyrones customer service and professionalism. we would recommend Tyrone to anyone we know who is interested in buying a new Toyota.

Stephanie J

Mar 17, 2014

I purchased a new Toyota Corolla on March 12, 2014. The sales experience was great, actually the reason I purchased this vehicle from the dealership was because of how easy the sales staff was to work with not rushed. My salesman Tyrone Jones and finance guy Siavash Vahiv was excellent in explaining everything I asked; both gave great customer services. I will refer my family and friends. Thanks again!

SCK

Mar 7, 2014

I saw a truck online that was for sale. I contacted the dealership and I spoke with a salesman he told me a little bit about the truck and I told him I was coming down the next day. I called the following morning and told the saleman I was on my way but when I got there he said that the truck was just sold but he had another one he could show me. The whole time I was there I felt like I was getting the run around. I didn't purchase a truck from them .The truck that I was interested in is still on their website for sale and it's been on there over a week. I think this truck is put on the website to get you to the dealership and then they say it's sold and they try and sell you something else. I would recommend that no one go to Joe Myers toyota.

Toyota Lover

Mar 5, 2014

We have purchased 2 vehicles from Joe Myers Toyota. We started our search over the internet. Joe Myers responded with an offer. We shopped around and nobody could beat the deal that Joe Myers offered. We just knew it was to good to be true, but when we arrived at the dealership they pulled the vehicle to the front and it was exactly as they described. We drove off the lot in our new vehicle a few hours later. Since we received such great service from our first experience we returned to Joe Myers this month to make another purchase. We contacted our same sales guy, Gabe and told him what we were looking for. He found one on the lot we negotiated and finally agreed and made the deal several hours later. We had positive experiences with both purchases. We will definitely contact Joe Myers when we need our next vehicle.

Albert

Mar 1, 2014

I recently went to go buy a 4 runner, after browsing other dealerships.. joe Myers had the lowest price. Barry the salesman was very professional and very down to earth. He knew exactly what I wanted and sold me the one that was right for me... and took ALOT of time helping me choose the right one. He was very helpful and knowledge in what he was talking about. I felt very comfortable in the financial dept when it came down to numbers and was able to get a great deal! The entire staff and Barry Oniell made my purchase a smooth ride just like my 4runner. Would def. go back. thanks

mega0240

Feb 16, 2014

I went to Joe Myers on Feb. 8, 2014 just to test drive a used vehicle to see if I liked it. My salesman, Quincy, was very nice. He had Bruce, a manger, come meet me after the test-drive. I was already in my truck getting ready to leave. Just out of curiosity I asked what would be the lowest price they would take for the vehicle. Bruce runs inside to get me a price. "You can have it for what we paid for it = $23,630 and if you come in right now I'll even take another $100 off" Bruce says. I said I would think about it and left. I went back a week later. Quincy brought his manager, Larry, to speak with us. I went inside and boy, did the games begin. First Larry brought out a paper that has $27,000(+) on it that's more than their own list price on their website. I told him Bruce told us $23,530. Larry said that Bruce can't give that low of a price. Larry goes on to say that they are already losing money on the deal. He then showed us paperwork that said they paid $22,100 for the vehicle. So now Bruce is a liar, too. Larry tells us that hes been in touch with a lady from Dallas about the vehicle another sales tactic. I asked why they would lie to their customers Larry said its a sales pitch to get you in the door and then find out that their manager denied the price that was offered. Bruce also told them he didnt remember saying anything to us. I asked them why they would do business this way especially with all the social media with which to spread their sleazy way of doing business. Larry then suggested that we finance thru them and if we happened to get a low interest rate it would make up for the higher price of the vehicle. My dad tried to purchase a car from Joe Meyers a couple of years ago and ended up walking out after he negotiated a price because of the sales pressure for the extended warranties, etc. He patiently told them no several times during a 45 minute pitch and they still wouldnt take no for an answer. Its unbelievable that you probably have 2-3000 vehicles for sale all within 2 miles in which to pick from and they still have to treat their customers like their idiots. If you meet Larry, save yourself hours and just leave. By the way, according to Larry, Bruce can't make you a good deal either.

92camery4me

Sep 27, 2013

I had a great experience thru & thru. I bought a 1992 Toyota Camry with low mileage, for a 1st car for my son, who is now working the over night shift. I received exceptional customer service, in used cars, all the way thru to the service department.. There were a few things the 1992 Toyota camry needed and Joe Myers service took good care of me and the car. I paid cash for my car. I was highly impressed with the service dept. I called in on a Monday at 6:45 a.m to see if they were open yet, & a service advisor answered the phone. Excellent customer service. Everyone treated me really nice. Made me feel like I was the only customer. Anyone who answered the phone in service, was very professional. It was a great dealership experience. I had been looking for a used car for a while, & went to other dealers, but Joe Myers gave me the best service. My sales person gave me undivided attention. when I took my car to the service drive, for a few things to be done, I even had the wonderful opportunity to meet Jerry Rocco, who does the Toyota commercials with his daughter. I love the commercial. It is so personable. He is really that personable in real life, very nice person. really eager to help me. So I had a great experience at Joe Myers, when I am ready to buy a new vehicle, I will definitely go back to Joe Myers. The entire dealership was so nice to me. I guess I am just not use to be treated so nice. So thanks Joe Myers Toyota (Jersey Village ) for great customer service I can depend on & rely on, for years to come. A loyal customer to now & to be, Beth L. hodges/ Proud owner of my 1992 Toyota blue cute Camry.

Steven

Aug 31, 2013

We bought my wife a used Camry two years ago from Joe Myers. After that experience I will never go back. We were shuffled around multiple lots 'looking' for the car that was supposed to be there. During that time, dealt with a sales manager that said they were the 'Jersey Shores' of car dealerships. That's not something to be proud of. After spending the entire day there, we finally made a deal. Since then, I purchased another vehicle from a different dealership where that sales,an apologized for me buying a car at Joe Myers because he had been trained there and got out as soon as he could. We were also shown a clear CarFax report, but its obvious the Camry sustained damage because there is clear coat peeling off and the local dealer said Toyota mixes their clear coat with their paint. It has been re-painted! Never Again!

bstiborik

Aug 12, 2013

Went in to look at a Mini Cooper and came out buying one. The buying experience was great, but the service part sucks!!! I just hope that the dealership gives Lomax and Stacy recognition. I wrote about your service team already. They need learn that they are the worst group of people ever!!

ZR2Steve

Jul 18, 2013

Was told the truck in the ad was in great shape and clean. Got there and it looked like it just came off the job from an oilfield. Front bumper was caved in and the seats were torn up. Grease all over the door handles. I left and won't be going back!

sayyed

May 31, 2013

The worst service treatment i ever had at Joe Myers .... un professional service managers attitude and unprofessional service techs they scratch my front wheel badly on my new Tacoma and dont even have a curtsy to replace it and call the cops to stay out of the property. I dont understand how they got service excellence award . Make sure they dont screwed up your car

jamesbond1234

May 14, 2013

I did purchase nor than 10 car in the last 15 years from different dealers in Houston. My experience this time was amazing and exceed all my expectation . Adam Bekkali was and amazing sales person went far and beyond just selling a car he followed me home and show me everything about my car. I was speechless about his attitude and specially I was there till after 9 pm. Adam Bekkali did show me that there is some people who care about the person not only just a sale. definitely I will recommend adam as sale person to all my friends . God bless you Adam Bekkali.

mm69

May 9, 2013

Munoz: Have dealt with lot of used dealerships over the years. Joe Meyers Toyota is by far the best in price service and selection. So go check them out everyone that is looking far a nice used ride with low miles and good condition and Mr Pat Reed with Joe Meyers Toyota at 19010 North West Fry Jersey village, Houston Tx. Thanks again Joe Meyers Toyota, The MUNOZ family sends our appreciation.

kapdavis

May 6, 2013

The customer service at this dealership was well below average. I went in to try and purchase a new Toyota and trade in my Dodge. The online salesman did not call me back to let me know any of the details (this was after I had gone to the dealership, in person). I eventually had to call him back, 3 days later. I finally heard from him on the third day, and then, he couldn't give me any details. He said that he needed some other information from me (mind you, I had already asked him if he needed any paperwork from me before I came the first time). I waited another 2 days, and still no return phone call with any information. I go to the dealership Saturday morning, and the salesman was working with a customer. He took me over to the used lot and asked the used car manager to work with us. This is where the real drama began! This salesman acted like he didn't want to help us. He was very rude from the beginning. We walked outside to look at vehicles, and he went in the opposite direction. We didn't even see him for 15 minutes. When we did finally see him again, another salesman was already helping us (this salesman was great). The used car sales manager then blurted out some rude comments to us and walked away, while waving his hand at us in disgust. I will never go back here or recommend them to anyon; and I didn't buy a car from them either!

jittery customer

Apr 12, 2013

Well I wish I would have read these reviews before I drove 177 miles today to buy a used car that the used car manager had told me about last night ! He knew how far I was driving you would have thought he would have had the car ready or told me not to come until it was! There was a place that had been bondo'd but not yet painted on it! It smelled like someone had just gotten out of it with a cigarette, I also did not get all copies of paperwork for the car I purchased, and after I got home I tried to call back out there to speak to the salesman about it and got an answering machine, left a msg and no returned calls yet!

lt73

Apr 12, 2013

The dealership had a huge selection of used and new vehicles. I was able to browse the inventory without being hassled or pressured. Got really good value for my trade-in and left with a low-mileage Highlander. Definitely will be purchasing my next vehicle from Joe Myers Toyota as well, they have a life-long customer.

linzy85

Mar 30, 2013

Terrible service!! We went there to trade in a vehicle and get a Toyota tundra and we received no service! There were salesman sitting on the steps talking to each other and not helping us!

Willybug

Mar 27, 2013

Sale lost because of disrespect and management follow up.I purchased 2 cars prior to this incident. I guess it is what is.you need to take care of potential customers

Ellis

Mar 18, 2013

I get most of my service work done here. Family type of feel at Joe Myers. Good place to go if you need any work done on a Toyota, staff here is knowledgeable.

mark

Mar 18, 2013

For the car I was looking for joe myers toyota had the LOWEST price. Got a great deal on a Toyota Tacoma. Staff was friendly and did not hassle much. Me and my dad were in and out in a couple of hours.

Scott

Mar 18, 2013

The service department here is pretty satisfactory. Low prices and fast service. Will be back again.

dman

Mar 7, 2013

Called Joe Myers to purchase a vehicle. We were quoted a price for a vehicle they did not have on the lot but they said they could get it. I drove my trade-in to the dealership to do the deal and they told me the car I wanted had already been sold but they had another from another dealship with less options but it cost MORE! After negociating for over three hours with the salesman (using good cop bad cop tactics. Who still does this?) we agreed on a price. I was told I would hear whether or not they could aquire the other vehicle the next morning. After not hearing from anyone the next morning I had to call them to get an update. They said they still had not heard from the other dealer that it could take a day or two. In other words they didn't have a car. They had no idea where they were going to find the car we were looking for. I told them to have my car (trade-in) ready for me to pickup the next day. I did a much better deal over the phone with another dealer and I have the VIN number in hand. One of the worst experiences every. Stay clear of these people.

I live in Sugar Land

Mar 1, 2013

I just bought a 2013 Toyota Rav4 at Joe Myers Toyota. The salesman and manager all are friendly and honestly. I got very good price for my 2013 Toyota Rav4. I like this dealership since I bought a 2007 Toyota Camry here in 2007.

EmilySummer

Feb 24, 2013

Salesman and manager attempted to bully/intimidate me into buying car. 1st - told me they had a car in stock over the phone. When I arrived, instead showed car I didn't ask to see. 2nd - didnt actually have car I asked for. 3rd- tried to trick me into buying car by avoiding questions about price and simply asked "is this the car you want to own". 4th - After i said depends on price, very aggressive and rude manager came in, tried to force a deposit on a car I didn't agree to. I couldn't run away fast enough. When I said politely said no, manager stomped off without further acknowledgment. Would have considered purchasing had the service not been so hostile. Bought same car at Sterling Mccall Toyota instead, for a higher price (almost 1000 dollar difference), just to avoid interacting with these bullies.

Foreverle

Jan 18, 2013

I went to Joe Meyers several times and I found that their customer service is the best. My brother brought his car here and recommended it to me and I am pleased by the way they do their job. Brian updated me on everything that was going on so i wont have call in to check. He was kind enough to give me different options so that I can get a car I wanted. Even though, i didnt get the exact one i came there for in the first place. I went back and while Brian was occupied, Cesar didn't hesitate to help me. 2 hours and 30 minutes later, i got a great car with a great price. Brian and Cesar were giving me the best attention and great customer service. All the staff there were also very friendly. I would definitely recommend this place and especially these salesmen!

Tonyarivas

Jan 14, 2013

The third car that we have bought from Joe Myers in the past year and now we get the run around with the service department when the car wont start for the third time in a month. The business ethics of this dealership leave much to be desired. The car has been in the shop twice already for the same problem and now my daughter is stranded on her first day back at school.

EMRM

Jan 10, 2013

Overall it is an OK dealership. Sales people are nice but you need to be carful. They will try to sell you overprice vehicles. Not an evil thing they are just trying to make the most money just like any other business. At the end I got a really good deal about $5000 off what they were originally asking for. If dont like negotiating this is not the dealer for you, but want and like to hassle for a good price this is the place where you can get a good deal. Building was a bit overcrowded with cubicles just about in every inch inside the building. In conclusion if you are a first time buyer with no clue of real maker value of used vehicles stay away from this dealer.

ShaunJohn

Dec 20, 2012

I recently bought a used vechical from this dealership and it came with a warranty and I approched the sales person I bought this car from about the breaks not being replaced like it said it was done on the car fax the oil not being changed. We went on a test drive and the breaks were not squeaking. He never offered to have the service department look at it. Just now my ac went out yesterday and just blows hot air and we can not have that in Houston. I called the dealer and discussed this and they made me feel I would have to pay for some of this repairs or all of them. I do not accept that as a customer as this car was just recently bought. I am not bringing this car back to them until I am 100% guaranteed that all repairs will be done for free not out of my pocket. This means that the ac compressor be replaced as it needs to be since it is no longer working and not just adding freion to temporarly fix it. and front breaks and all belts be replaced.

ShaunJohn

Dec 20, 2012

Never buy a used or new car from this company. I was lied to from the beginning of the purchase of my used vechical and now it needs costly repairs. The ac just went out and I recently bought this vechical. When I called them about this They made me feel that I was going to have to pay for this repair and I am not willing to do that at all. Also on the car fax it stated the breaks and belts were replaced, however they are sqeaking badly indicating that they were not. I am not paying to fix any of these repairs. Also when I saw the vechical online it stated it hat 70,812 miles and it actually had 10,000 more miles 80,712. I feel I brought the car back questioning about the breaks and me and the sales me went on a test drive again and the breaks did not sqeak at that time and did not even offer to have the service department to look at it. His name was Willam Lomax. Never do business with this company they will rip you off!

Joshua89

Dec 6, 2012

HORRIBLE HORRIBLE DEALERSHIP. I went in looking for a new vehicle got thrown all around the place and spent hours on hours waiting. No one informed me of anything! I was just sitting there waiting with no direction. I ended up buying a vehicle but it still had to go into the garage. So I was given a loaner for the time being. Two days went but and there was absolutely no word from Emerico. So I called him and couldn't get ahold of him all day. I finally got ahold of him at the end of the day and he said they had to get parts for the vehicle and they ordered the wrong ones. So it would be another day the next day I went back to get my car. After an hour of Houston traffic I got to the dealership and had to wait for him to get done screwing someone else over. Then I was informed the car is not done it had just been detailed but still has to go trough the garage. Needless to say two more days went by without a word!!! Horrible customer service they get paid a commission for the sale why wouldn't you want to keep the customer informed and happy. Well I finally have the car and the check engine light is already on and I just picked it up 3 days ago! STAY AWAY FROM THIS DEALERSHIP!!! Save yourself the headache I promise you will have a better experience elsewhere!

markdthompson

Nov 30, 2012

This dealer ship sucks...The VP general Managing Partner is no help and is a liar. the Customer service man James is the same. The service department can't work on vehicles they sell and they sell extended warranties knowing they will be voided when you come in for service. Sells car with out proper emissions and then deny it . Over all just a bunch of Lying Scumbags.

Jeremy65

Nov 13, 2012

This is a horrible dealership. I was led around in circles here. I had the absolute worst experience of my life and a bunch of empty promises. I can not believe these people are still in business!! If you can stay away from here. You will just be talked into a vehicle you do not like!! And you will be stuck paying for a vehicle you do not even want to own. They are shady sales guys and just out there for themselves no price breaks and xxxxxx down payments, that's how they make their money!

telaw

Jun 26, 2012

Terrible experience with this dealership trying to get work done on a vehicle that was purchased from it with additional coverage policies. I bought the Highlander new with a policy that was to cover door dings and scratches. The dealership refuses to do any work, now claims I have to contact some other company directly (and they keep sending me to the wrong company), and claims that scratches are not covered. Know that extended warranties are a waste and that Joe Myers does not stand behind products it sells. And, it took 30 minutes to find all of this out because of being transferred from one department to the next. They hang up on you or rudely transfer you without understanding what you just told them. Same with Victor--telling me to call someone I just told him directed me to call the dealership. Never again with Joe Myers, and maybe never again with Toyota.

walt grabowski

Jun 25, 2012

Sorry i ever stepped foot on their lot. Bought a very clean used car that turned out to be a lemon. Day i made my first payment i returned and left with a tiny ford ranger 10k in debt and 5k less cash for a 6k truck. They should have refunded full price. The story goes on. If i had time id speak with a lawyer. Dont go here.

AltimaBuyer

Apr 5, 2012

Extremely disappointed, I called this dealer and verified if they had a vehicle i was interestd in prior to going in. I drove 45 miles to this place to find out they had sold the car that same morning. The sales rep was in touch with me all day, sending me meeting reminders via emails and texts but he never mentioned I'll be wasting my time going in. Worst, they showed me the exact same year, price, model,mileage, car but it was $3K more than what I was looking at. As a courtesy they should've honored thier internet pricing since they didnt inform me the subject vehicle was sold. I think its a tactic to offer lower prices cars online just to lure the customers in. I had a preapproval and I was a ready and willing buyer coming from 45 miles away. Never again! False advertising, Be Careful!!!

Shane87

Mar 27, 2012

It was time to trade in my ten year old toyota and get something newer. in the past i've only bought new toyota cars because as the saying goes, i didn't want to buy other peoples problems. since i couldn't afford a new car i started to look at used cars. ideally i wanted something that still had some of the original factory warranty left on it. but after internet research and two days of shopping around i ended up choosing a car that did not have a factory warranty just because it was too clean and too good of a used car to pass up; also, it was a toyota that was serviced through joe myers, and if a problem does come up, the car does have a 3 month or 3,000 mile dealership warranty through MPP. those two things gave me great peace of mind. overall i am happy with joe myers toyota and this was my 3rd purchase there. the salesman i worked with was mature, knowledgeable and professional, and unlike extremely young salesmen, he did not play games. I would like to add that all of the used car sales people at joe myers were helpful and courteous but i've decided to work only with Neal and Sam Giannola. They are strait shooters and will find the right car for you. I recommend them.

rtl

Mar 9, 2012

i bought a 2012 Camry, pricing and finance were done on line, very efficent, price of the car is the best amount other dealership in town. I picked up the care on a late Friday evening, I was treated with a very friendly team. Steve was very patience with me and went through everything in details about the car. This is the best car buying experience after 6 new cars bought in 15 years.

moseskelli

Jan 21, 2012

Was told to bring in my new truck for tinting and did so the following morning. After 2 hours I went and ask if it would be much longer and was told that the tinting machine was broke. I retrieved my keys and left telling them I would never be back. This is the worst dealership I have ever encountered.

flex4004

Dec 31, 2011

12/29/2012I went into their dealership with every intention of purchasing a Toyota Tundra Texas Edition. I spoke with a Sales Associate and a manager and they were to locate a specific vehicle (color, style etc.)and they were to call me back. After a few hours, I had not heard from either one of them. I called the manager who had originally helped and asked for the status of my quote. He said that he would have to check and call me back within the hour. Well, 2 days later with not hearing from anyone, I stopped in at Don McGill in Katy. Within a few hours, I was proud owner of a 2012 Toyota Tundra which I plopped down $37K for. I guess business is so good that you did not need the sale.

jcv326

Oct 31, 2011

I went to Joe Myers after having a less than stellar experience at Don McGill toyota. I came in armed with the pages of 3 different cars they had on their website that I wanted to drive. My father and I pulled up and Cesar greeted us before we even got to the entrance to the used car show room. He immediately took my papers on the cars and went to look them up. He said one or two of the ones I'd found online had been bought but he would show me ones that were very similar. He pointed the cars out to me and let my dad and I look around and "kick the tires" so to speak, while he went and got the keys for the 3 different cars I wanted to test drive (an altima, corolla and camry). We got to the dealership a little after 6:30 and I'd already driven 2 cars by 7 PM. After driving the 3rd I decided on a 2011 camry. There was only one problem, the car i'd brought the paper in on was a 2010 camry, so my dad and I immediately braced for a price increase. Without us even having to ask, Cesar got his manager to approve selling me the 2011 for the same price as the 2010 was listed. I was filling out paper work by 7:30, in the finance section by 8 and driving away in my new car right when the dealership closed at 9. I had to go back the following Monday so they could touch up my bumper (a scratch I hadn't even noticed in the dim light but one they insisted on fixing)and upon hearing that they were going to need to refinish it instead of just touch it up, Cesar took me to lunch (he knew I was taking my lunch break from work in order to get this fixed). I would highly recommend Joe Myers and Cesar to anyone looking to buy a car. Even while I was sitting waiting for them to finish up my car multiple salesmen stopped to say hello and make sure I had everything that I needed. There was no "greasy salesman" around.

hipow

Oct 28, 2011

Let me preface that I have purchased more than 15 new vehicles over the last 30 years. This dealership is both Professional and Friendly. Everyone there was extremely kind and helpful. The selection was fantastic and the negotiation was clean and easy. They were upfront and honest. It was definitely the best car buying experience I have had over the years. I look forward to continuing this relationship with Joe Myers Toyota!

danman9

Oct 25, 2011

Love these people. They are good for their word, and if anything goes down they make it right. My wife will buy a car next month. We are both in sales and we know exactly what to look for. Paul is humble and a great salesperson. Please see him-he will take care of you.

pmoul

Oct 24, 2011

Most dealerships I visited gave me the ring-a-round until I arrived at Joe Myers Toyota. They have a good inventory and they helped me get into a great vehicle at my price range with no hassle at all. I'll definitely visit here again first when I am shopping for my next car.

ai_dyt

Oct 19, 2011

James was very helpful and patient by showing me and answering my questions about every vehicle I wanted to know more about. He was very knowledgeable about every vehicle and even took his time to recommend a car that would be suitable for me both financially and image wise. He did not hassel me or rush me like all the otheres did to me at other dealerships. I will definitely recommend him to all friends, family, and everyone. I wish I would have came here first instead of wasting my time at other places.

cheryllanders

Oct 19, 2011

My Husband and I purchased our New 2011 Sienna a few months ago and absolutely love it. We have probably purchased over 12 vehicles from Joe Myers Toyota in the past 18 years for our family. General Sales Manager Lance Lewis and his management team are always professional and his sales people are polite and knowledgeable. I have continually recommended Lance and his Store to anyone shopping for a New or Used vhehicle. My only suggestion is to renovate the sales and service areas as they are not up to par compared to the other dealers in the area. Keep up the good work and I'm sure we will be back soon to look at a vehicle for one of our teenagers.

Happy Tacoma Driver

Oct 19, 2011

On 10/18/11 I purchased a 2012 Toyota Tacoma, regular cab, 2-wheel drive, with automatic transmission from Joe Myers Toyota in Houston. I had spent 1 month searching Toyota dealers via Internet in Tyler, Dallas, Ft. Worth, Austin, and Houston for this vehicle. I wanted a bare-bones Tacoma with automatic transmission as the only option for $19,000 drive-away price including tax, title, and license. Mr. Argueta responded that he had a silver one. I drove 300 miles from Canton, Texas (60 miles east of Dallas), and the truck was prepped, full of gas, and ready to go. It took 45 minutes to buy the truck, and I drove it home. NO OTHER DEALER WOULD MEET THE $19,000 PRICE. The next best price was $19,300, next after that $19,465, next after that over $20,000. I was pleasantly surprised to find the truck equipped with a rear window that opens, carpet floor mats, extra tiedowns in the bed, a bed liner, an air conditioner that will blow you out of the truck, a fancy radio and CD player, and keys I could duplicate at Wal-Mart for $1.75 each. In short, I got a lot more truck than I expected for the price I was willing to pay. I'd say that if you're looking for a dealer that deals, contact Mr. Arqueta at Joe Myers Toyota. (FYI, I have a 1996 Toyota Tacoma as my daily driver, with 332,000 miles on it. I'll still use it for daily use and use the new one on long trips.)

Gina Morgan

Oct 18, 2011

I have been with Joe Myers Toyota since 1997. My sales person Sam Giannola has always been there when I have been looking for a vehicle, has always put me in that special car. A couple of weeks ago I visited Joe Myers Toyota(Sam Giannola and Neal Assad) I was looking for a vehicle for myself. And after a short time at the dealership. I was purchasing not one vehicle but TWO- I love my mini cooper and my daughter loves her VW Jetta. Thanks again for a great experience once again Sam and Neal. They treat you like family...

kimbatruong

Oct 18, 2011

I bought 3 cars from Neal Asaad in 2009 , and i come back bought 2 more one it 02 avalon, and 05 4runner in 2010 , still come back bought 02 tundra in 2011 ,all mine family menber when i send to NEAL ASAAD at Joe myers come home with the car they want ....to Neal...strong customer service skill and all way make it happen , that why I keep coming back to Neal Asaad at Joe myers toyota .Thanks Neal Asaad . Kim Truong

LEXUS1234

Oct 18, 2011

I HAD A GREAT EXPERIENCIENCE SHOPPING FOR A VEHICLE AT JOE MYERS TOYOTA. I WILL BE HAPPY TO REFER ALL OF MY FRIENDS AND FAMILY IN THE FUTURE WHEN THEY NEED TO SHOP FOR ANOTHER VEHICLE.

rusher

Oct 18, 2011

This place always have the lowest listed price for their used cars compare to any other dealership in Houston. I have dealt with James Vu for my past 2 visits and he is a real stand up guy. I didn't feel obligated for anything talking to him. I sold them my old car couple a years ago because they offer me a lot more than carmax and texas direct auto. I just bought a 2007 camry from my man James. I don't really like salesman but this guy i would highly recommend to anyone that wants a good deal.

thaotran80

Oct 18, 2011

Great service and professional sales people. They are prompt in answering my questions and were very friendly. A great car buying experience and deserves an A+!

BLKSERIES

Oct 17, 2011

I visited all the Mercedes Benz in the Houston area looking for MB 550SL, with no success either to pricing and availability. a co-worker refered me to Joe Meyrs and gave me Neal Asaad Contact info. I contacted Neal Asaad and I was impressed when he asked me what color, mileage, and price range do I want my future MB 550SL to be, I was expecting that he would say I don't have it or thats what I have not to tailor me a vehichle that Im looking for. within 72 hours I got contacted by Neal Asaad to come take a look at my new MB 550SL, when I arrived there I was thrilled to see that every thing I aked for mileage, color, options and most imporatnt price that beat all the other dealer by 10K dollars. I'm enjoying my high end convertable MB 550SL roadster, and I recomended all my employees and freinds to shop at Joe Meyrs Toyota and to ask for Neal Asaad the friendly honest can do manager.

congerden

Oct 17, 2011

Dealt with Neal Asaad on a purchase of several used cars (4 cars). The last purchase was the same great experience as the first. The last purchase was of a Hummer H2 was excellent. The price was below other H2s i was looking at and the transaction was fast. Within 1 hour i was out of financing and driving home. The hummer was washed and detailed and my wife was very happy.Thanks! Will be back to purchase my next car.

ealiba

Oct 17, 2011

You expect excellence, specially when buying a vehicle. At Joe Myers Toyota pre-owned,they are all about excellence in everything they do! For the past 23 years, we have bought over 30 vehicles. Neal Asaad's sales team is knowledgeable and always professional. They have always provided excellent financing options. Joe Myers is our family's one stop shop auto store.

vtrnb

Oct 17, 2011

bought my first car(01 bmw 325i)from Neal Asaad in 2002, traded that in and bought another car(2007 toyota camry) from neal in 2007, went back in 2008 and bought yaris for my wife...now i'm looking to trade in my camry and guees where i'm going... to Neal!! first class customer service will always bring a customer like me back to Neal at joe myers toyota!!

Yohana

Oct 17, 2011

Great customer service, friendly staff, great expirience, car works perfect, sales person was really nice. good price. love my car so far. i recommend a lot

karenlee

Aug 31, 2011

DO NOT BUY HERE IF YOU ARE A FIRST TIME BUYER! We came to this dealership looking for a good deal, but left unsatisfied with the transaction. Let me clarify, we DID end up purchasing a car here, but the experience was nothing like any of my previous ones. The only reason why we ended up purchasing was because we needed a car right away and did not have much time to research. You are going to get the typical run around, they'll start you up REALLY HIGH and will lie to your face as to what they can and can't do. I think I would know what is and what is not doable since this is my third vehicle purchase in 4 years(the other two were brand new though). Overall review, of transaction and delealership: unorganized and unsatisfying. If you are not familiar with dealing with dealerships, DO NOT COME HERE, you will not get a the pleasant satisfaction of your first purchase. Oh by the way, their website is not updated regularly (I was told this by the internet sales guy). Do not be surprised if you go looking for a car that perhaps was never there.

athena81

Jul 12, 2011

Just bought my 4th vechile from them (2 for me, 2 for my sister) and still no regrets! Every vehicle I have got from them has been in a fair price range (with only a little haggling), and of good quality. And any time I did have a problem after I got my new (used) car home they were quick to reslove it.

vixen2250

Jul 9, 2011

Let me start out with my new car story. Bought my car around the time the government was issuing discounts for cash for clunkers. New car salesman, Alex, was very helpful, kind, and informative, and we were able to work out a deal on a new car.However, I felt bad a few months later when I learned that car was one of many that could have had a fatal defect. This is no fault of the dealer I think, but more a fault of the company. Something I will definitely consider when buying my next new car.Overall, the new car experience went as smoothly and comfortably as possible, even though it took extra effort on our part to get the cash for clunkers info lined up right.Service -- service experience since then has been really good. Usually I deal with Tony in the service department. The guys down there tend to take really good care of their customers. Price for service could be better in some areas, but overall this was acceptable. My car is still running very well, and I have only had to perform routine maintenance -- at25000 miles.Later, I was shopping for a used car listing for my Fiance. On their website it was listed, and I called ahead to verify that it was in stock. Upon arriving, I had to wait 15 minutes, talking to some of the other salesmen, who weren't all that bad while waiting for my own contact to materialize...looking back, I wish I had dealt with them. My salesman finally showed up. Apparently he doesn't work in the used car building? Very confusing. But whatever. He informs me that the someone had taken the car I was looking for on mechanical leave for the day (arranged for them to bring it to their own mechanic), and had it basically for the entire day. I was upset, since I had called to make sure it was in stock already, but I didn't show it much.The manager came over and assisted the salesman in asking me questions about my price range and what kind of model cars I am looking for. I gave them about 3 or 4 models of cars, and begrudgingly, my price range. They were very prying and intent on getting the information. I generally don't like to tell a dealer what I'm willing to pay up to, but I figured in this case, it might help them search for a car faster.Unfortunately, they did not have any of the models of cars I was asking for in stock. I wanted to just say good day, but they insisted on showing me a hyundai and mercury that were not on my list. Both had terrible drive, and I could tell from looking at them that they would need some sort of mechanical repair within the next 20k miles.I told him I was not truly interested, but I would tell my fiance about the cars. What a waste of my evening. I think they intentionally did not tell me the car I had originally come for was on leave, just to bring me in and get me interested in something else.Throughout the entire process the used car salesman seemed uninterested in me or my opinions. The manager did the best he could to help find another offering, but they both were pushy and intolerant of my purchasing constraints. Also, their prices generally are very high, used or new. I'm thinking without the cash for clunkers I might not have even bought my own car here. Service I still think is great though, and think I may continue going here for the service.

brenhamdad

Jun 28, 2011

In Houston broken down, called and spoke to Brian in Service-he was the most rude and condescending person I have ever spoken with. Advised me to arrange my own tow to his shop and gave me a number to call. After 2 hours and no wrecker I called back and he became very beligerent saying it must be my fault and that he had NEVER had this happen before.....seriously? Call ended with me telling him I would rather push my car home than take it to his shop. Wrecker driver showed up about then and hooked me up with another shop (FRED HAAS) that seems to care what it's customers think and remembers that they are the ones paying the bills. The service writer was prompt and courteous in answering ALL my questions and making sure she was thorough in her job. WHATEVER YOU DO if you need to go to a dealer....AVOID AVOID AVOID JOE MYERS and especially the service writer BRIAN. INSTEAD of having a job as a service writer, Brian needs to be promoted.............TO CUSTOMER. What a joke!!!

Bjones920

Mar 4, 2011

Maybe the best dealership experience I've ever had! After a very bad experience with the Toyota dealership in my hometown (College Station) I drove to Houston and planned on spending the day by going to all the Toyota dealerships in town and "playing the game" of buying a new car. Joe myers was the first dealership I went to, they had the Prius I was looking for. They gave me a fair price on the new car and blue book trade in value for my trade in. 2 hours after arriving in Houston I was headed home in my new Prius. It seemed too easy. I am very pleased with the people and the experience at Joe Myers.

kirkfontenot

Feb 4, 2011

I spent 6 weeks researching the many starter cars available for my daughter's first car. We narrowed the search to 5 different manufacturers based on features, safety and design. We decided to view each car and narrow our selection to 2 finalists and then test drive each car. In the end, it was a hard decision as I wanted to consider my daughter's input, but also needed to hold on to most of the final decision due to a parent's experience and maturity. I was pleasantly surprised that both parents and our daughter chose the same car in the end. Funny enough, it came down to the same reasons for us all,,,,,the Dealership!!! Each time we entered Joe Meyers Toyota, the Sales Rep and the Sales Manager quickly greeted us and remembered our names. They were professional, understood their product and made Service and Financing personnel available as needed. There was no pressure, no beating down the competition w/ false claims and always pleasant and professional. I highly recommend this dealership and their personnel. I plan to return in 18 months to shop for my son's first vehicle. Thanks and keep up the great work!!

tunglll

Jan 15, 2011

I called Joemyers Toyota checking on the availability for a BMW 750LI, and one of the internet guys name khalil jawad answered and said he is one of the internet sales manager and he will be more than gald to assist me with this purchase. so i setup an appointment with him to see this vehicle and he gave me his derict number and told me as soon as i arrived to give him a call so he can have the car ready to be looked at.I came and he showed me the car and all the bells and wissels and his knowledge about BMW was outstanding and more than i was expected from a Toyota sale person, i was very please with his treatment and i told him that i still have to go to 2 different dealerships that has similar vehicles with cheaper prices. So he insisted to know the location on those vehicles so he can look them up online and do a little comparison. so he was right and showed me that the car he was selling me has less miles, way more options and 1 owner verses the others...This guy (khalil) is the best i ever dealt with and i recommand all to go to see him and specially when it comes to product knowledge for BWM'S.Great people all over and great costumer service.Thanks Khalil for your help and we will do business again.

Texas Golfer

Nov 16, 2010

I was looking for a low priced used car for my son in college and had gotten the runaround earlier from another dealership. These jerks had wasted most of my day so I was in a foul mood. I called Joe Myers Toyota regarding a specific used vehicle I'd seen on the internet. I told them that I wasn't coming in unless that car was sitting on the lot and he (the salesman) was personally standing next to it. He said he would check and call me right back. He called back and said that car had been sold, asked my price range and type of car I was looking for, and ran through several others on the lot. Since I was open to other vehicles, I listened, made note of one I liked, said I would look into it and get back to him. I did end up finding one on their lot that I liked and bought it. Bottom line, if you need a cheap (under $7K) used car and don't mind cars that aren't showroom perfect, they have a pretty good selection. Do your research ahead of time, and ask for Khalil in internet sales. He's honest and will help you get into a decent cheap car.

jlong

Aug 6, 2010

Went to dealer last day of July and they where super bus, and Bruce still gave me his undivided attention. I didn't end up buying a car because of my time frame but was treated with nothing but respect. I will buy my next car from them when the time is right.

ambermp

Aug 5, 2010

Had to buy my daughter a car so she could get around town. She investigated cars on line and found one at Joe Meyers which would suit her needs and not be overly expensive to me. She called ahead of time to see if the car was still available and was told yes so we went to the dealership. Upon arriving, as soon as we got out of the car, David approached and took us inside to see what we needed. As he was a fairly new employee, Martin (not really sure that was his name but my daughter thinks yes) came over to help as well. Their friendliness was never a question. We enjoyed talking with them but we do feel they lied to us about the car.When we went outside to look at the available cars, David showed us several cars that weren't on our "approved" list. That's ok because that's salesmen doing their thing. We stuck to our list and ended up with only a couple of cars we wanted to see which included the researched one. I commented to Martin that I had never gotten out of a car dealership in less than 4 hours. He said we would make it out in under 2 1/2 but we didn't, was closer to 3 1/2. Partly because it took them so long to present the car and we think it was because there were issues with the car (the brake light - see my daughter's review).Even that would have been ok as we agreed to buy the car "as is" but we asked specific questions on the car and were assured each time we asked that this problem or that problem had been taken care of on this particular car. We asked these questions before we signed the paperwork, after we signed the paperwork and finally as we were about to get in the car and drive it away. Why did we ask the same thing over and over again? I think because it is a used car and "as is" meant we were accepting it with potential problems but we were trying to cover all bases and make sure we weren't getting problems that supposedly had been solved. Turns out this gave both of the men a chance to lie to us three times. No, excuse me, only two times. The first time we asked, they told us they would check the fluid levels and make sure they were filled and also check the air in the tires and also lubricate the back door and the driver's side door and this would all be done while we were doing the paperwork. The car actually sat in the lot until we had finished the paperwork before they took it to the garage. This was when they should have done all the fluids check and lubrication but obviously they just washed the paint off the car and that was it.The next time we asked about the fluid levels and lubrication was when we were lied to and they said everything had been taken care of. And we asked one more time and were again told that everything was filled, the door lubricated and the car washed. We still had to get David to take off some signage with the car so the car went back into the garage one more time and gave them one more chance to fix the questions we had raised but they didn't. When we finally drove away, we had negotiated a price based on the internet price which we would not have gotten had we not known it in advance. Their "walk in" price was $1000 more than the internet. There were also two cracks in the windshield which were covered by the "For Sale" paint job. Seems like a bit of a deliberate cover up but I think that because of the other things they lied about. They washed the car before we took it so the For Sale paint was gone but by then, we had ownership so we get the cracks. Next time we will look "under" all the paint as well. next time we will get out the manual also and check what it says about fluids and levels. They did have a CarFax but that didn't cover the small items that should have been fixed before selling a car, I feel. All these items were small but it meant chasing around town for my daughter trying to find out what was wrong and how to fix it. She should not have had to do this immediately after buying a car when we had asked about these items. There was a big problem with the brake light which you will see if you read her review so I didn't cover it. "As Is" when you buy a car is fine but we should have been much more vigilant and will be in the future when we buy a car from a different dealership because we won't go back there.

mpb99

Jul 19, 2010

On the surface, the customer service was ok, as was the friendliness. However, it was after I left that things went downhill. I bought a used vehicle, as is so I understand there might be issues. However, when I realized I had been lied to about said issues that is when I realized I had been given bad service and taken advantage of.If you are buying from this dealer, make sure you do these things. 1 - be with the salesman when they start the car the first time. Don't let them bring it to the front. There are potentially many issues upon starting a car that you will miss if you allow them to bring it to you. 2 - get the manual out to double check all components and liquids in the engine. Do this before the car gets too warm on a test drive. Following are the explanations of why I suggest the above.I asked several times if all the fluids in the car were taken care of and filled. I was told to my face, "yes, they were" several times by both sales reps. A few days later, when I had time, I reviewed all liquids in the engine. I found that the engine coolant was at the low mark (the lowest it should be before refilling), the windshield washer reservoir had nothing in it as well as no cap. The power steering was also at the lowest level it was supposed to ever get. Having all these liquids be low is at the most potentially dangerous, at the least it is negligent since I did request these be taken care of and was assured they had been. David did drive me out to a spot away from the dealership and opened up the engine but it was hot and I wasn't familiar with the layout so didn't have the luxury of looking closely. I should have gotten the manual to see where all the liquids were but I took their word that they were taken care of.Secondly, David brought the car to the front door of the dealership (from all of 20 feet away). I thought at the time that he was taking a long time to bring the car. I saw him sitting in the car for about 5 minutes doing things. I thought he was trying to get it to cool off and that perhaps there was a problem. However, when he brought it over, all looked fine. Every day after I bought the car, the first time the car is driven, the emergency brake light comes on - regardless of if the brake was on - and it stays on for about 20 minutes or until I mess with the brake system enough that it finally turns off. Since it did it the first day and every day afterwards, I'm pretty sure, upon reflection, that this is what David was doing because the odds are not in their favor that it never came on until the very day I bought it? I doubt it. Thus, David was trying to get the brake light off when he was "busy" those 5 minutes before bringing the car. When I asked him about it, he claimed ignorance and said it must be a brake problem and I should probably go get it checked. Plus, when the car first starts, it stutters a lot but after it runs for about 5 minutes, it smoothes out. However, if I had been aware of the stuttering, I might have had second thoughts because no one likes to hear their car's engine stutter.Thus, originally, my experience was ok but the straight faced lying has dropped them too bad. One would think with all of Toyota's difficulties lately, the service would be something they would step up. Perhaps they are expecting buyers who are completely unaware of Toyota problems.One final thing, the car I was interested in and finally bought was on the website at one price. At the dealership, they quoted me a $1000 over that price.After this review was written, I have been contacted by the manager who apologized and asked if there was anything he could do. I suggested they help me with the brake light issue. They are willing to take a look to see what the problem might be but no guarantees of anything other than a look.

dlimon72

May 27, 2010

Great Dealership. Salesman Jeff Gunn was very helpful and took the time to show me every car with all the options I was looking for. I feel I got the best deal possible. Customer service manager James was also very helpful made sure I was taken great care of. I would definitely recommend this dealership to all my friends and family.

mdecember

May 27, 2010

They were so helpful and friendly in helping me find a new car. Better than any other toyota dealership I went to!! They did a great job and I'll definitely recommend them to others! The Salesmen too time to make sure I would enjoy the car and showed me every new feature of the model while test driving it. The manager Mr. Gorbet was extra helpful and friendly and the finance person Rene Gonzalez worked quickly with the paperworks but also made sure we understood all the paperwork. Great dealership!

CCTom

May 25, 2010

In a city the size of Houston, TX, I was surprised to be treated as a regular in a small-town dealership. My first car had a problem and they re-called it and gave me a new one for the same price. After a few routine visits, I was greeted by name when I drove up and walked in. There is no way to improve the service and general experiences I have gotten there..

ChadAnderson

May 25, 2010

My second visit to Joe Myers Service. Found David very informative and kept me updated the entire time my vehicle was there. Explained everything to me and I really appreciated his personal attention. I have had my two Toyota's serviced at other shops but never had this level of attention. I will be back. Thanks, David.

BillAnna

May 14, 2010

Previous ca overheated and was too expensive to repair...went to Joe Myers Toyota looking for new car. James and Jeff answered all my questions about different models, gas mileage, etc. They were very patient as we went from model to model and color to color. When we settled on car, we bought a Camry, they gave me a great price with no nonsense or confusion. Every aspect of transaction went smooth...from picking car, to getting a fair price,,,to getting through finance, A wonderful dealership

lostkcfan

Feb 15, 2010

First time at Joe Myers Toyota. Long line of customers was a Saturday but they greeting me fast. Managers were greeting and that was nice touch. Everyone was smiling even though clearly very busy. Waiting room was very full but still clean and everybody smiling. Enjoyed water and warm cookies while waiting. Was done when promised and very happy with experance. Service Director Kenneth Hutchings checked on me personally and was very pleased with entire experance.

arbitr0n

Jan 29, 2010

Stay away from this place! I set up an appointment with Khalil to look at a used Nissan 350z. Before driving all the way out there (about 30 miles from my apartment) I called the number he gave me to make sure the car was still there and left a message. He didn't call me back, so I assumed (to my detriment) they would keep the appointment. WRONG. When I got there, some genius who barely spoke English started badgering me literally as soon as I opened my car door. When I told him what I was looking for, he immediately started talking about a Lexus LS, trying to get me interested in that one instead. When we got inside, he spend about 15 minutes puttering around and telling me to wait. Finally I asked someone else to help me (Khalil wasn't working at that time) and they told me the car had already been sold. THANKS FOR NOTHING.

AfraidCustomer

Oct 11, 2009

I went to Joe Meyer's Toyota on Sat. Oct 10th 2009 . I arrived at the dealership about 1:30pm and was greeted immediately by a salesman. He seemed nice and helpful. He asked me what kind of car are you looking for? I told him that we(my wife, daughter and I)are looking for a Toyota Corolla. He showed us a few cars(some were not Corollas). We didn't see any cars that we liked that much. He asked us if we would CONSIDER a 2008 Hyundai Elantra? I said yes I would CONSIDER it, but I needed to know more about the car and we have some other cars we wanted to look at(another words, go to other dealerships). He told me that he would get me some information about the car from Kelly Blue. This made me feel uncomfortable because I like to do my own research. However, I didn't want to cause problems and my wife has a friend that has the car she was told by her friend that it is a OK car. So, we took it for a test drive. We kind of liked it. It wasn't great or bad. After the test drive we sat down with the salesman and started talking about price(at this point the salesman manager was involved and he was helpful and nice). As we were sitting there I started to do my own research on the 2008 Elantra (I used my cell phone,www.Edmunds.com). The salesman manager gave me a printout with price information on it. On this piece of paper stated that the car was $15k+ new and they were asking $13k+. I know that was incredible inflated price and I know it didn't sound even close to what the price should be.The salesman stated that he could possibly get it down to $12k(nothing down and TTL included). He went to his manager to get approval. As he went to get approval from his manager I went back to www.edmunds.com again and this time looked up the TMV(true market value). For retail(dealership price)the website stated that the car should be about $10k+ or about $11k(with TTL) for the condition it was in(37k miles for 2008).I told both the salesman and manager that they need to do better on the price. They were both disappointed that I said that. But they were continued to work with me. Matter of fact I started filling out the credit application, but stopped until I know we could agreed on a price. As we were talking another sales manager(Robert) came over to try and help. At this point we have been at the dealership for 3 hrs. We were both tired(so was our daughter). Robert, asked if he could helped. I didn't feel like explaining myself to a another person or going through the sales process with another person and I didn't understand he was coming to help now. All I needed was one person. Now, there are three of them. I told Robert that I wanted the car for $10.5k or we are walking. He RUDELY said,"then LEAVE"!!!I was shocked, I said I am sorry we could not work out a deal and went to shake his hand. He looked at me like he wanted to KILL me and he didn't even shake my hand. I didn't understand his behavior. He then again stated VERY RUDELY and HOSTILELY, LEAVE. (At this point my wife was scared. she got up with my daughter and walk a safe distance away). I said I am leaving. I then started walking towards the door to leave. When I go about 20ft away I turned to him and told him that I can't believe you treat your customers this way. He started charging towards me throwing chairs out his way and he got in my face. At this point I was scared and didn't understand what was going on. There was no cause for this behavior and I never have experience this before. I told him to get away from me, I am leaving. I didn't want to turn my back on this guy because I was scared what he would do. However, I wanted to get out there as quickly as possible. I reluctantly turned and started walking towards the door again. I walked about 10 ft. and then looked over my shoulder to keep an eye on Robert. He was right behind me, about 8 to 10 inches from me. I turned and confronted him and told him to get away again. He took a step forward and I pushed him and told him to leave me alone. I am leaving. I was afraid he was going to jump me if I turned my back to him. By this time I was screaming at him and everyone in the dealership was looking at us. This happened in front of my wife and six year old daughter. This is not what a six year should see in a place of business. I luckily got out with out any other physical confrontations, but I am still confused about what happened. We need another car, but now I am afraid to go to another dealership because of this event. I would not recommend this dealership.

uluong

Mar 30, 2009

I went to Joe Myers Toyota on March 17,2009 for a break inspection before I go to Spring Break. It took the 2 and 1/2 hrs for the service. Steven tells me he will call and let me know what happen to my break. It take him 2 and 1/2 hrs and I didn't receive any call. I have to call the dealer myself to check the status of the car. Steven told me the break in my car are ok to drive. So I trusted him. Until yesterday 3-29-9, the engine light in my car is on. I bring my car to Joe Myers Toyota this morning to check out for the engine light. Ken Braud helped me today and mention that my break need to be replace. I was shock and told him that I bring my car in 2 weeks ago for a break inspection and the advisor " Steven" said the break is still good and don't need to be replace yet. What kind of a service is this? Can the break in my car worn out in 2 weeks? I don't think is possible. The guy help me today didn't even look at the history of maintenance of the car. I always bring my car to same dealership for maintain. This is terrible customer service. I trusted this dealership, but after this incident. I don't recommend any people come to the dealership anymore. I could get into an accident on my vacation and injury because of bad break. I bring my car in early in the morning at 7:37 and wait for 2 hours until the guy told me about the engine light and the break problem . I am disappointed about this dealership. How could the technician do such a sloppy job of inspected the break. When the customer specific come in the for that reason. I very mad at the manager on duty didn't come out of his office and apologize to me about their mistake. Do you think this is good customer service? This is some body life that is endanger that we talking about? If the engine light never pop up and I don't go to the dealership until my maintenance is due. I drive a long distance to go to school and work everyday. I can at risk with my life at anytime when I get into the car.

joannnmeirong

Jan 2, 2009

Joe Meyer like to play game. Most vehicles they advertised are not there any more. They use a bait to lure you in and then try to sell you something different. The manager treats you like you are an idiot. They are not very honest with you. Some of the managers seem to be very arrogant. I have bought a Toyota there once in 2003 and this time they really pissed me off and we end up bought the car from Beck and Masten and they were very professional and pleasant to deal with. I will not recommend Joe Meyer.

kellieos

Apr 20, 2008

i recently bought a used 2005 mazda3 hatchback which i am absolutely in love with, but as a girl in her early 20s i was blindsided when i returned home and when my father was going through the paper work he noticed that they tacked on an extra 600 for an anti theft etching which was explained to me as being free, also i was told my extended warranty would be 1300, and looking at the paper work it actually costed me 2100, its unfortunate because i trusted them, they seemed like nice people but ive learned my lesson. make sure if you buy a car there you read through and get an explanation of every single charge, over all they were friendly and courteous but i feel duped.

rohan9999

Mar 5, 2008

After giving my information to the sales person I told him not to run my credit because I don't want a hit and I didn't sign any paper, I told him that my credit is in 750 and financing shouldn't be any problem. I am trying to purchases a house the reason I didn't want someone to check my credit for no reason,,,, Later on I received a later from my credit monitoring server notifying me of a credit check hit history by this dealer. "Joe Meyer Toyota"

smith202

Feb 4, 2008

I used to work there so now that i no longer do i can tell you how they do business. It really is policy to screw over the customer. In the service department they will try to sell you things you have absoloutely no need for whether it be a filter, belt, ect. All dealerships are really pretty shady but this one goes above and beyond. I was not a car salesman but i talked to them on a daily basis and they were to sell a car by any means, whether that meant lying or any other method. You will be much happier in the future if you buy your car at another dealership, you will not get the best price here and they will get the best of you, take it from someone whos job was to screw over the customer.

ciscoman

Dec 20, 2007

Joe Meyers Toyota - BEWARE: I would not buy a new car or truck from this dealer!Overall I found that the sales department is dishonest and they try to trick the customers into spending more that they should, for example:When I was buying my new Corolla they dated the contracts 3 days ahead of the current date. For those of you that don't know. State law allows anyone to get out of a contract if you change your mind within 3 days. But this dealer tried to change the date but I caught it and made them correct it.The second item I have to mention is that the finance director stated that Toyota Corporation does not have any extended warranties but that the dealer can sell me a overpriced extended warranty from some off the wall company. In my opinion the dealership lied to me. I would not recommend doing business with them. I will not buy another Toyota from them or recommend them to anyone.

invasian

Feb 27, 2007

DO NOT GIVE THEM YOUR PHONE NUMBER, Don't even go there!!!!- they must not coordinate their groups. I told them i had purchased another car, and they called at least twice a month. On a seperate matter- I went to negotiate on a tacoma. we did not agree on a price- "the manager" was a complete D1ck-head and ended the conversation on an angry note and even proceeded to curse at me. Nice way to get me to come back in the future.....

MegaZap

Mar 6, 2006

We are a mature couple who bought a car there for our daughter. My wife and I went there Thursday night to check out Corolla's and that's all we were interested in. They tried the switch technique and I steered them right back to the Corolla, and made it very clear that is what we would buy - PERIOD. I made this visit ahead of time because I would be gone Saturday and my wife and daughter would return there on Sat morning. It should have been a straight-forward deal, since all they had to do was pick out the color and write a check, and we were paying cash.I left for Dallas Saturday morning and bought a new Honda Civic there and was in the dealership for 30 minutes total. My wife and daughter were at Joe Meyers Toyota for over THREE HOURS!!! Quite a difference, eh?She wrote a check for $11k and I just tried to call them to see if the check presented any problem for them because it still hasn't cleared. First I was grilled about who I wanted to talk to and was told there were seven people in finance, and none of them were managers. I was forwarded and the man who answered said he was with a customer and hung up. I called back and asked to speak to anyone in finance who could talk on the phone. I got an answering machine. I called back and asked for the same thing again, and again got an answering machine. I called back and asked the operator if she wanted to write down a message for them since she didn't seem to be able to connect me to a live person who could talk on the phone. You guessed it! Answering machine. After fifteen full minutes of trying to reach anyone in their finance department, I gave up. If the check was a problem, then let them deal with it!

rexreed1

Dec 10, 2004

We purchased a Landcruiser from this dealership. This was the worst car buying experience that we have ever had. The sales manager was rude, arrogant and attempted to "bait & switch." We love Toyotas & Lexus and only bought the vehicle for this reason. Currently in the market for another Toyota and I would never recommend this dealership. The dealership is filthy and had trash thrown throughout the carpet stained showroom. The entire place needs a makeover. Avoid at all cost. Landcruiser runs excellent, but what else would you expect from a Toyota.

fjmtoy

Dec 8, 2004

HIGH PRESSURE SALES and <br>MISLEADING PRICING STATEMENTS appear to be the norm at Joe Myers. Don't sign anything and be ready to be "taken for a ride."<br><br>Jose Cruz and his manager made us sign a "purchase agreement" document before we could discuss the vehicle so if we came to an agreement about the vehicle we had to buy it. (Hindsight says that's when we should have walked away.) <br><br>They told us that the deal we were getting was the very best they could do and that they were losing money on the deal. However, the following day the vehicle WE purchased (same VIN) was listed on their website CHEAPER than what we paid for it.<br><br>After inquiring about the price on the internet I was told that we had a "fair" deal.<br><br>Later I found out that a co-worker had a similar experience with different salesmen and a former salesman for Joe Myers indicated that high-pressure sales where no new thing.