Hyundai of Orange Park reviews

Teri

Nov 8, 2016

My sales person Louis was excellent in satisfying my needs, and Manager was very helpful in making my exchange very smooth

Kimberly

Nov 6, 2016

Hattie and the service team is always professional and friendly and makes me feel important when I come in for service.

dougfuller0

Nov 6, 2016

this is a repeat of questionnaire previously filled out. salesman did all of the listening and mgrs did almost none. spent 5 hours in dealership trying to "close deal" and get someone to accept $32,000 check. mgr. no help at all in process. came close to walking out first day.

j-dug

Nov 5, 2016

I just purchased a 2016 Hyundai Tucson ECO and I had the best car buying experience in my life. My salesman ( Luis Vaca-Guzman ) spent all day with us to ensure we were happy, from the Dealer to the Service Dept. everyone was friendly and courteous. Folks, this is the dealer to buy your car from, I guarantee you will be happy you did.

Michael

Nov 4, 2016

Everyone was very helpful. All was done very quickly. Hattie is great. I am very happy buying the extended warranty.

Elizabeth

Nov 3, 2016

My oil change and fuse replacement was done ina very timely manner. Hattie made sure everything was done to my satisfaction. Having the car cleaned was an added bonus. If you go there, ask for Hattie.

Gloria

Nov 3, 2016

The Sales person, Mr. Butler did an excellent job as did the Finance lady in providing quality and professional service.

mgrave05

Nov 3, 2016

Would highly recommend going to Orange Park Hyundai for you Hyundai needs. I had a great experience and the gave me a great rate with an outstanding service warranty, coverage warranty and great gap insurance. Derrick Simmons, the general manager is a fantastic manager. Very personable and did an outstanding job making me feel welcomed and in giving me such a great deal on a beautiful car.

Carmen

Nov 2, 2016

Richard Wesson my Sales Consultant was very Professional. Had few bad Experiences with Dealerships. This was going to be my last try to Buy a Car. With his Help and Knowledge he helped me not only get the Car I wanted but made it as easy as possible. Thank you

Elaina

Nov 2, 2016

We were treated as a valued customer not just a sale. We drove from Savannah to this dealership because our initial telephone contact was friendly and helpful.

James

Nov 2, 2016

Everyone was so friendly and helpful. Joe was very patient and kind. I will remember this as our best car buying experience.

erica.n.barry

Nov 2, 2016

Thank you for making it happen Hyundai of Orange Park. I greatly appreciate your professionalism, respect and most of all for your diligence. Wishing your organization continued success!

Elizabeth

Nov 1, 2016

Salesman Luis was very nice. Kids loved him. Finance officer Kyndra was very nice too. Very helpful staff and manager.

starlightnhawaii

Oct 31, 2016

I have worked Alan Rawls with past purchases. He is always willing to show to me and explain to me the different/new packages and features that the Hyundai Elantra's have. I can be picky at times and he is always patient with me. R in the finance department was extremely thorough in finding the right financing for me as well as recommending the best maintenance/protection package for my needs.

Sheila

Oct 30, 2016

I arrived for appt time and was checked inThe car was ready in no time. Thank you for the great service without a long waiting

jackyhurtado_26

Oct 30, 2016

I am Very pleased with everything will be coming back for future purchases this is my first car and I couldn't be any happier with it

katesbowers

Oct 29, 2016

Kelton and Kayla were both so awesome and extremely friendly along with the gentleman I signed the finance papers with as well. This is my 4th vehicle with Orange Park and I will continue to come back!

Ronald

Oct 28, 2016

I appreciated the customer service and the amenities that were available while I waited for my vehicle. The car was repaired in a timely fashion.

bestwestsidenews

Oct 28, 2016

My wife bought a Hyundai earlier this year. It is a fine driving vehicle. When I began looking for a new SUV I had a few cars in mind. We stopped at one dealership prior to our visit to Hyundai of Orange Park but we did not speak with a sales rep. We arrived just at dealership opening and were welcomed by Joe Plourde, a personable Sales Rep. who showed us several vehicle options. He took the time to tell us what kind of financial deals we might expect on each vehicle and significant features we might find interesting.A few hours later, we were driving our new 2017 Tucson off the lot fully satisfied with the product and the relationship with this dealership.

Kenneth

Oct 27, 2016

Personal high level of service. Hattie made me aware of a finance plan to get new tires and ordered them for me. Tires have been installed and are great.

mymisscarrol

Oct 27, 2016

THIS IS MY SECOND HYUNDAI THAT JOE SOLD ME! I LIKE THE DEALERSHIP AND STAFF! I WILL TELL MY FAMILY AND FRIENDS ABOUT MY EXPERIENCE. I LEFT A VERY HAPPY CUSTOMER!

April

Oct 26, 2016

Hattie Bramlett continues to do an outstanding customer service job. She is the reason I go to this location because I know I can always count on her to take care of the needs for both of my Hyundai's. Kudos to Hattie for another job well done!

Tonya

Oct 26, 2016

my salesman's Mr. Butler was AWESOME!!! the paperwork was ready for me to sign once I arrived. the over experience was speedy....love that!!!!

cookietaylor

Oct 25, 2016

Service reps were pleasant and not pushy. Friendly and courteous. Sherman Cooper congrats to you continuous out standing pleasantness professional and courteous service. Thank you for introducing me to Joe the sales representative.

Denise

Oct 22, 2016

quick, efficient, polite, friendly. I appreciate the professional courtesy received from everyone at the store. Thank you for the quick service!

kescobar400

Oct 21, 2016

Staff was, as always, professional, knowledgeable, friendly and met all my needs. My father bought my first car from Hyundai of Orange Park in 1987, I have purchased cars for two of my children from HOP as well. I will definitely tell my friends and family of my experience and I will continue to buy vehicles from Hyundai of Orange Park

George

Oct 19, 2016

Real good service and explanation of any questions about the elan tar we purchased and warranty with all the paper work involved.

Richard

Oct 19, 2016

Hattie thoroughly explained everything we needed, and even supplied us with a loaner so we could get lunch. The service was completed in a reasonable time and our car was returned to us very clean. As usual GREAT SERVICE.

Shirlean

Oct 18, 2016

Hatti, as always was great explaining what was going on with my Santa Fe, she got me into a rental in no time at all and I was on my way

Michele

Oct 17, 2016

Everyone on staff was kind and professional. The service department offered Quick service The facility was clean and waiting area comfortable

Mary

Oct 16, 2016

I like that every other oil change is free. And I like that they wash / vacuum my car. I drive across the city to take my car here!

Winette

Oct 16, 2016

Everything done in a timely fashion , no issues at all of the service department will continue to come back again and again .

Akkaraju

Oct 15, 2016

The staff handled my service request for Equus, accommodating my needs. The hurricane event needed postponing which was done professionally.

Tammy

Oct 14, 2016

The timeliness of the service and the accuracy of the diagnois was good. Thank you for great service. People should be made to waste words unnecessarily.

barbaraaspinwall

Oct 14, 2016

Thanks for going all the way to Myrtle Beach to get my New car! I knew exactly what I wanted, and that's what they got for me!

frithama

Oct 14, 2016

Purchasing experience was good. No high pressure sales techniques. It has only been two weeks, but, I am happy with the purchase. I look forward to utilizing the complimentary service, navigation upgrades, XM radio, etc.

jrd0722

Oct 14, 2016

I am a loyal Hyundai owner. I have owned 4: an Elantra, Tiburon, Santa Fe and I currently own a 2017 Santa Fe. I referred my niece and she purchased a Veloster. I believe in Hyundai and trust them.

pbfoto

Oct 14, 2016

I have already stated how great our experience was. We were very pleased to find a dealer who could take care of us in such a professional manor.

pmuff112

Oct 14, 2016

Very pleased with the service, car and price. Thanks to Mr. Laqwan Butler and the of the staff for making my first purchase a great experience.

Alan

Oct 12, 2016

Good customer service. Very good time to get vehicle back from service. Also, customer service was very informative of what services need to be done.

Joseph

Oct 6, 2016

friendly & very helpful and knowledgeable staff, quick serviceUnderstood my problem right away, Always very nice experience when I come there.

Konnie

Oct 6, 2016

My service adviser, Hattie Bramlit, takes a personal interest in me and my vehicle. I have all my service performed at Hyundai of Orange Park.

nrich0036

Oct 6, 2016

Great customer service and I would referr any of my family and friends cause you don't find to many dealership anymore with great and excellent manners

rmaupin58

Oct 6, 2016

Joe created me as soon as I walked in asked if I had an appointment I said I did not he immediately took me into an office he immediately asked me needs as my lease was expiring . I expressed my experience at another Hyundai dealership which was not a pleasant one. Joe answered questions and provided information to my satisfaction

Gladys

Oct 4, 2016

Service was excellent from start to finish. I did not feel pressured to purchase. Mr. Butler was very friendly and answered all my questions. I had an very pleasent experience and would recommend this dealership to others

Karen

Oct 4, 2016

The sales representative was very patient,friendly and respectful she was very professional she new exactly what I wanted and made sure I got it .

Glenda

Oct 1, 2016

Definitely the salesperson Holly! She was very knowledgeable and had a great personality!! I kept changing my mind and she did not mind at all and made sure she found me exactly what i wanted!

Cherie

Sep 29, 2016

Megan the service rep was professional, knowledgeable and kind. Made the call easy and quick. We will be coming back as needed

amancil

Sep 29, 2016

Before going to Orange Park, I did shop around closer to the area I live. However, I was not happy with the type of service I was getting. My husband and I shopped around Jacksonville online with what we looked for and thought Orange Park was a perfect match for us. We decided to take a Saturday and visit. Within a couple of hours I was driving off in my new Hyundai Tuscon at a great price! So happy with all aspects of our experience here!

dallas_capri

Sep 29, 2016

Such a great experience buying my first car. Kelton was welcoming, and did an awesome job finding me the right car!! Everyone in Hyundai was extremely nice and made sure that we were comfortable with everything that took place.

doneshar

Sep 29, 2016

I was very pleased with the service received during the car purchase. My sales representative was thorough and very knowledgeable ofv the products he showed me...thank you Micah.

nsmith351

Sep 29, 2016

Orange Park Hyundai provides an outstanding buying experience with a quality product and service that is superior. I have purchased several cars from them and always chose to use Joe Plourde as my sales rep as he is by far the most knowledgeable and his information is clear and accurate. His presentation is timely and he never wastes your time. Your car is always ready and there is NEVER ANY SURPRISES WITH JOE!!! If you are considering purchasing a new or used car you owe it to yourself to experience this level of service. Outstanding.

Paul

Sep 28, 2016

Great customer service! Hattie was great letting me know why I needed and how to get it done! After telling me the issues with my jeep she scheduled me an appointment which was awesome!

emilyann1405

Sep 28, 2016

I have bought 20 cars in my life time and this was the best experience I ever had great job to Joe plourde and staff will go back again and by from Hyundai of op

kjs11355

Sep 28, 2016

I actually was helped by several guys but now cannot remember their names They were all very professional. Took too long trying to get us to finance because my Uncle was paying with cash.

mcunn44

Sep 28, 2016

Very impressed with the time the associates spent with me. Very informative and helpful. I would definitely recommend the dealership to friends and family. Mitch Morton and Alan Rawls were awesome to deal with.

Canary

Sep 27, 2016

Excellent customer service everyone was nice including my salesman and I learned alot as well on my end and most of all they was very polite not just to me but to everyone that entered behind me

larothenberger

Sep 27, 2016

I have purchased several vehicles from this dealership. Always a great experience and I love Hyundai vehicles. I have referred by family and friends to the dealership and they make purchases as well and had a great experience

Highlander51

Sep 26, 2016

After many hours on the internet doing research on the SUV's I was interested in, decided to go test drive a Hyundai Santa Fe. From the moment I got behind the wheel I had made up my mind. Our sales person was Jon Horton, he couldn't have made it any easier for me. His product knowledge was excellent and he was a joy to work with. I knew exactly what I wanted and he got it for me. I know I had him going through the paces and he always had a great attitude and got me the vehicle of my dreams. Thank you Jon for having the patience and for making my new car purchase a great stress free experience. A first for me. I highly recommend Jon Horton at Hyundai in Orange Park as your next new car salesman. All the folks at this dealership were awesome to my husband and I. Thank you all and especially Jon Horton.

csmtwilliams

Sep 24, 2016

I had a very good experience car shopping at the Orange Park Hunyadi Dealership. I was returning a Lease and looking for a new one. Kelton Powell is an Exceptional young man who listened to what I was looking for and found it quickly. After showing me the car he worked with the financial manager to quickly process the paperwork and get me on my way. Thanks for a Great shopping experience and your excellent sales staff. I will be back for my next car!

Eric

Sep 23, 2016

I appreciate how attentive they are when I walk into the dealership. I would refer my friend to this dealership anytime.

Michelle

Sep 23, 2016

The customer service was. Great! They always have what I need to know information about my car and that's why I come there

bloors50

Sep 23, 2016

I stated from the very beginning I wanted a fully loaded Elantra Limited with EVERYbell and whistle. I was never offered the Ultimate package which is what I really wanted. I was lead to believe I was getting it and when I got home and reviewed the owner's manual, I see I do not have the features on my current car that are listed on the website. I signed a blank sheet of paper for a survey and my sale person said he'd fill it in later. He never went over the nav system, or pair my phone or even showed me where the service dept is. I'm willing to bet my "survey" does not reflect that since it wasn't completed by me, just had my signature.. Also, I was never once told there was a complimentary trial for Blue Link. Not once. A few days after purchasing the 2017 Elantra AND the 2016 Accent, I received an email telling me my account was not complete. After calling the Blue Link phone number listed in the email, I was then told I had to contact the dealer. I contacted the dealer and was then I told I had to make yet a 3rd trip (2nd trip was to collect the manuals and extra keys that were "locked up" the day of purchase) to have the account set up. The phone lady, after I explained that I should not have to make a long drive for the 3rd time due to dealer error finally said it could be done over the phone and my sales person could do it. My sales person was off so I was told to call the next day. I call the next day and no answer so I contact the dealership again and asked for a manager. The manager finally got my sales person to take the call and the saleman admitted (while eating his breakfast on the phone) he just didn't set up the account. This would not have been a big deal if he apologized for the oversight but he didn't. He truly had no intention and the attitude of he just didn't care. It was a smack in the face considering I purchased 2 brand new vehicles. Also, taking 2 weeks to send a payoff, costing the customer additional interest on a car they are no longer in possession of, is just bad business. In this day and age of banking, our trade should have not taken as long as it did to payoff. This is my 5th Elantra (and first Accent) in 15 years. I can honestly say this will be my last because of this experience. I'm so very sad that I didn't truly get the car I wanted (and mislead on which smacks of a UDAAP violation) nor treated as well as I was with my 4 previous purchases at another dealership.

ccmuchowski

Sep 22, 2016

Joe was very knowledgeable and took the time to make sure that my experience was a pleasant one. His treatment of me as a customer and the product quality led to another person in my household to purchase a new vehicle from Hyundai of Orange Park and for this family member to seek out Joe as a sales person.

powers.j20

Sep 22, 2016

The staff at Hyundai Of Orange Park is truly amazing. Everyone was professional and courteous. Out of all the years I have bought cars, this place was the best. Thanks!

tomlague

Sep 22, 2016

The staff at Orange Park Hyundai were very friendly and a pleasure to work with. They all made the car buying experience a pleasurable one.

Ray

Sep 21, 2016

Good waiting area and prompt service. Service representative explained in detail what should be done and what we agreed to being done.

Tracy

Sep 21, 2016

Ease of scheduling and professionalism of service representative Hattie. She knew who I was, used my name, and promptly handled receiving and retrieving my vehicle. I felt like I was somebody - that was nice!

John

Sep 20, 2016

appt. was sent for 9am and they were ready for me when I arrived. my car was washed and cleaned when I received the car. people were very nice.

fsim831

Sep 17, 2016

I was very pleased with the entire experience and am very happy with my new Santa Fe. I will definitely recommend this dealership to my friends and family. Thank you for your professionalism and see you again, when I am ready for my next car!!!

Paul

Sep 16, 2016

My car was taken right in after I arrived. However, follow-up questions about the service that I called about haven't been answered.

Sheree

Sep 16, 2016

I went in on a weekend and it was very easy. They had my car ready when they said they would.

tiffanybrooke93m

Sep 16, 2016

Thank you for your help finding the right car. Richard helped me and gave me the info. Needed to understand every little detail! Didn't take my whole day and I left with a car.

Raymond

Sep 15, 2016

Fast reception on arrival, speed with paperwork, and work was accomplished and sent me on my way. A job well done!

Linda

Sep 14, 2016

Both Joe and Ar were friendly and professional. They made us feel like we were their only customers. They went out of their way to insure we got the car we wanted and to give us the best deal possible.

lmmorgan9

Sep 14, 2016

i am very satisfied with my vehicle and this is the third vehicle sold by joe plourde to me. so, from that you should assume that i am happy with your organization and your product. i could have gone to other places and bought other products but i did not.

finniestarr2003

Sep 12, 2016

Anyone looking to buy a car should visit Hyundai of Orange Park and ask for John Horton! This was the best car shopping experiences I've ever had.

lex090667

Sep 11, 2016

My experience at Hyundai of Orange park was the BEST!!!!! From me walking into the door looking for a vehicle to me walking out with my brand new Elantra was AMAZING. THANKS Joe,Ron, and Mitch.

dlhirsch1

Sep 10, 2016

Very nice & professional staff that did not pressure us and did not say one price in the beginning then give another higher price at the end. I am a previous owner of a Hyundai that purchased my first car from this dealership over 12 years ago. I hope I have as good of a car now with my Accent as I have had with my Sonata. I hope when I have to start paying for my services, that your service department will not be to expensive.

easterlingd

Sep 10, 2016

Micah Williams is your greatest investment there at Hyundai of Orange Park. Was very professional and didn't pressure me. Will recommend all and will be purchasing my next Hyundai from him. Thanks!

linda_godina

Sep 10, 2016

sales person was very nice and know was he was trying to sell me on anew car. Every one i saw here was very nice to me also.

sirterrywilliams

Sep 10, 2016

no issues purchasing a car for my wife. she got exactly what she wanted at a very good price. other dealers couldn't believe the deal we were getting and refused to match it.

vanessa_roy93

Sep 10, 2016

The Employees went above and beyond to help me out. Worked together as a team to make sure I left happy and satisfied with my purchase.

Alicia

Sep 9, 2016

Vera pleasent, no pressure in purchasing a vehicle , they work with you so that you ca n leave there with a car.

Arleff

Sep 9, 2016

The knowledge, professionalism, quality of work, and attitudes of every one I have dealt with keeps bringing me back and praising your dealership.

Carla

Sep 9, 2016

The service hospitality people even other customers was great and very friendly. I would recommend to my peers my coworkers and whoever I run across. Thank you for everything I wouldn't have a car if it wasn't for miss Maxine

fahydillian

Sep 9, 2016

Hyundai works great and fast very friendly and also always happy and outgoing they will do just about anything they can to get you in the car you want

lneidigh

Sep 9, 2016

This was by far the most pleasant experience I have had in buying a car. Great car at a great price. the salesman was great.

dtschiller

Sep 8, 2016

Very happy with my Sonata Eco. Gas mileage is even better than advertised. Apple CarPlay is a great feature that I use all the time. I love this car and Hyundai of Orange Park listened to my inputs and got me in the right vehicle!

latina.brewer

Sep 8, 2016

The car sold itself being I'm a return customer. But, Luis and R made the process seemless! I bought my first Hyundai Elantra 2013 and received my services here. Always prompt and professional. So when my vehicle was totaled I would go nowhere but back to Hyundai of Orange Park for my next purchase.

mastermoore1

Sep 8, 2016

It was a great experience. I would recommend it to anyone. The car is awesome. I love the warranty that they give you at Hyundai.

mmaddouxsr

Sep 8, 2016

Needing to purchase a new car I used the internet to get bids from several dealers. After numerous phone conversations with internet sales persons Alan Rawls of Orange Park Hyundai offered the best deal.

naren.jayaraman

Sep 8, 2016

The dealership was professional and honest in the pricing process. Alan Rawls was courteous, friendly and professional in his approach. He worked with me on the price and got me a good deal on a sonata sport.

rborges52

Sep 8, 2016

As I said before I have bought 6 vehicles from this dealership and I am very happy with the overall experiance. I will definitely recommend them to others.

robspringman

Sep 8, 2016

Made buying experience easy. Employees were friendly and accommodating. Very attentive to all requests and able to answer all questions. Will have service done at dealership and recommend them to others.

Victoria

Sep 7, 2016

the service area was open on Sunday the service to my car was done quickly I had coupon but had left them at home and they gave me the discounts.

Barbara

Sep 6, 2016

Personal service by Zach. Was helpful in getting scheduled at the last minute. Always greets me by name, and is immediately responsive to every issue.

Daniel

Sep 3, 2016

Maxine was an outstanding sales rep. She worked a good deal for me and I am very happy with the vehicle. The only thing that would have made it better would have been if she gave me the all weather floor mats!

Thomas

Sep 2, 2016

Fast friendly service and a nice vehicle at the price that I wanted to pay . Good finance department got me into a nice truck at a nice percentage rate.

Cynthia

Sep 1, 2016

Personalized attention, prompt service, fair treatment, honesty, going the extra distance to provide outstanding value and customer relations. I have serviced my first Hyundai (purchased at this dealership) here for 8 years, and have recently purchased a second vehicle from the same dealership. Well Done!

Gina

Sep 1, 2016

The sales staff was very friendly and very accomodating. I was offered water while I waited. Kelton went out of his way to give me what I asked for. He transferred the contents of my car to the new one (in the rain). Kendra was awesome and made signing the paperwork painless.(haha) I was very pleased to meet Victor Hanania. The general manager even came out to introduce himself and thank me for my business. Excellent customer service at this store. Wish it has been the same at the Westside store.

Larry

Sep 1, 2016

great salesman - no pressure - good product - love the car - This is a great dealership and I love the car

Narendran

Sep 1, 2016

What I liked most about leading from Hyundai of Orange Park was Transparency and flexibility during the entire process. Sales agent Alan was personable, informed and customer-oriented in his approach to sell the vehicle of my preference. He was also quick at communicating feedback for questions I had two days later.

Christina

Aug 29, 2016

I came in after a long Friday at work to get an oil change. It was quick and easy process, like always.

Cherriee

Aug 28, 2016

Fast and had part needed. Could have fixed prior to breaking since known issue. Would have been more convenient for the customer.

Leona

Aug 28, 2016

Prompt and friendly service and everything is always explained to me. Hattie was great and had a fabulous attitude; very professional.

Meredith

Aug 28, 2016

Hattie welcomed me right away to the service center, and she remembered me from a previous visit. She provided quick service and answers to my questions. She is a great asset to the team!

David

Aug 27, 2016

Service and attention. Get donuts. Clean facilities, fast and knowledgeable personnel. For me, this service should be given to all customers. I feel like royalties or presidential. Thanks, David.

Charles

Aug 24, 2016

So glad I was offered a loaner as my wait would of been 2 hours,Megan was very helpful!Made my visit easy!

daniel.webster

Aug 24, 2016

When you think of a dealership, many times you stomach turns. You picture the swarming salesmen and high pressure tactics. You think about the upsells and getting pressured into something you do not want or need. I have to say that at Hyundai of Orange Park, my experience was the opposite. They were extremely helpful, every step of the way. Luis and Alan went far above and beyond any expectations that I had. R in finance was extremely helpful and insightful of my needs, financially. I am and will recommend this dealership to anyone and everyone that I come across that needs a new vehicle. They are hands down the best in town!

whitney.niedzwiecki

Aug 22, 2016

This is our 5th vehicle from this dealership. We always work with Alan. The staff and experience are always amazing! We would not go anywhere else!

Jennifer

Aug 19, 2016

Had a great experience. Coming in I didn't think I would even qualify,but they made it happen. Now I have a reliable vehicle ! Very pleasant experience.

Milton

Aug 18, 2016

I like how I called Megan in the service department and she is very professional and remembers me. (Maybe because I did have a challenging experience last time I was in, but this excellent dealership took care of me and made me a believer in the Jack Hanania group). Megan is incredible at her job. She always remembers whatever I tell her I want them to do with my vehicle and when she says it is complete I know that it is.

johnjosephfanning

Aug 18, 2016

Great sales person - would recommend him without compunction... And your dealership... The F and I man and the manager were very professional as well ... Overall the best car purchase experience I have ever had

TracyHall

Aug 14, 2016

The only thing I knew about Hyundai was it was an affordable, dependable brand to select as my twin sons first car. Little did I know how much this dealership stood behind their brand, their product, and their reputation. After an expeditious process of acquiring the lease of a 2017 Hyundai Elantra, I thought we were smooth sailing. Unfortunately, after having the car for a little over a week and 150 miles, the car didn't perform as expected and had some minor technical difficulties in addition to an unlucky mishap as a tree branch fell on the trunk making a small but noticeable dent. Victor Hanania and our sales person Victoria were shall I say...victorious! After further review of the car, the situation, and the fact that the car only had 150 miles and was in their service bay...they decided to exchange the lease for another new 2017 Elantra with equivalent features at no additional cost! From having a less than desirable first week of driving the Hyundai Elantra to being completely 'wowed' by the dealership's commitment to excellence, I must say that I am a customer for life (and I am a tough, critical consumer and Mom). From sales to service (thank you for keeping me calm and connecting me to Hyundai Road Side Assistance), our experience was positive and professional. My parting words to Victor Hanania of Hyundai of Orange Park was "thank you again for going above and beyond as I will see you soon; remember my boys are twins!" Guess I will be leasing a second Elantra soon from Hyundai of Orange Park!

Kelly

Aug 13, 2016

Staff is friendly and very helpful. All my questions get answered. I love that my car gets vacuumed and washed after each visit.

jfranciskovic0

Aug 13, 2016

The whole sales team was exceptional - this is the only place I will buy my new cars in the future. You are always treated fabulously regardless of the price of the car you choose to buy.

jimbradlee2001

Aug 12, 2016

Victor Hanania and Joe Plourde worked with my wife and I and were able to get us in a new car within our budget. As we had our old Elantra serviced there for eight years, we plan to do the same with this one. We will definitely steer our friends to this dealership when possible or at least the Hanania Group.

modicue38

Aug 11, 2016

Thanks to Luis, I now have me a 2015 sonata. I was a little skeptical at first because I have not had a car payment in over 5 years. What is funny is that I was scheduled elsewhere but ended up at the wrong dealership and left with a car! #GoHyundai

Weekend fun car

Aug 10, 2016

Love the used 2014 Jeep Wrangler I purchased from Orange Park Hyundai on 8/5/15, however, did not receive the soft top advertised as part of the package. It is written out on the window sticker as well as showing on the web site as an accessory for this vehicle. They dismissed it as they should monitor what is listed however, they don't have the ability to remove this since Jeep came with hard top. Did not make any sense to me and the minimum cost for one is around $350. Dissappointed with their dismissal of something that was advertised and their responsibility to deliver to customer. Their solution for this is they would offer "their" costs when I was ready to purchase.

luzneliaruiz

Aug 9, 2016

Our salesperson was very dedicated, professional and courteous. He took his time in assisting us and any questions that we had he answered them. He knows how to sell his cars. We are very happy with our 2017 Elantra.

Shadarian

Aug 7, 2016

Megan in the Service department was very nice and she accommodated all my needs. She help me with the best deal of service.

nett954

Aug 7, 2016

I have always had excellent service at this dealership both with sales and with the service department. Every one is a true professional and that is why I always leave this dealership satisfied.

James

Aug 6, 2016

As always I was treated fabulously. Joe P was very patient during the buying experience and was able to overcome the difficulties of buying in one state and tagging the car in another.

ldtusn

Aug 6, 2016

I found the sales person and service adviser to be very helpful, professional and knowledgeable. They did not try to oversell me but found the best car for my needs. Finance man was great and it was overall a great buying experience. I will recommend your dealership to everyone.

Kathy

Aug 5, 2016

We contacted the dealerships internet center and requested a quote for a Hyundai Accent with the popular package to include everything except tax and tag. They did and when we got there everything was fine we had financing but agreed to let them try. When they came back the price was $3000.00 higher than agreed upon. When we started to leave and question them about $1300. of stuff in trunk and a $895.00 Dealer fee we asked why was this not included before. Finally we just left and they seemed to question why we were leaving.

navypi

Aug 5, 2016

The sale transaction was smooth and professional. This was my fourth Hyundai trade and sale. I was completely satisfied. The salesman and the sales manager put together a package I could not resist. The transaction included a tradein and that too was smooth and professional.

Elizabeth

Aug 4, 2016

Helpful and friendly staff. As a customer I would like to see a loaner car available every time I have my car in service.

Karen

Aug 4, 2016

Experience was excellent - service was top notch and professional. As always Hattie did an excellent job making sure my experience was the best.

James

Aug 3, 2016

My wife and I bought a new 2017 Elantra to replace the one she's had since new in 2008 which had 162,000 reliable miles. I was there to get an oil change and after discussing the offer I had from a dealer in Daytona, they wanted to keep us in the family and save us the trip. Great people.

Larry

Aug 3, 2016

Louis was excellent! It was a really comfortable looking process. Everyone there was outstanding! I woyld recommend this company to all of my frirnds!

Luz

Aug 3, 2016

Our Salesman Richard Wesson was excellent. Catered us with kindness. The staff their were great in assisting us. Great selection of cars and the finance depatments staff are great.

Adela

Aug 1, 2016

Well, we drove away in a new car, thanks to Joe Plourde and Victor Hannania who both represent the dealership in a most positive way. I would also like to give a shout out to R. BinRashad, the finance manager. Overall, it was the most pleasant car buying experience

Mathew

Aug 1, 2016

Great customer service, timely estimate, professional work, fair pricing. I appreciate the coffee and t.v. In the waiting room. I continue to go here for the above reasons.

Pete

Aug 1, 2016

Good experience,but when we purchased the car, the salesman told us it had wheel locks on it. The service rep told me that wasn't true. I would like someone to follow up on this. Thank you, Pete Vitullo

Daniel

Jul 30, 2016

I've always had excellent service from all of the people who assist me with the request I have for my vehicle. They are friendly and knowledgeable.

Jack

Jul 30, 2016

Quick nice service. Nice service consultants Would definitely have my service done here again. Great Staff Hattie is an asset to their team

Michael

Jul 29, 2016

Fast service and everyone was very helpful. My car was washed inside and out and my car was looking very good.

Raquel

Jul 29, 2016

Your CSR in its location is always great and why I come to this location . I would recommend this to anyone with a Hyundai.

Syrhonda

Jul 29, 2016

Upfront, no hassle, honest, and very friendly. Will recommend all of my friends, and family if they need a car.

daniel.moran

Jul 29, 2016

Sales person was courteous, patient, and appeared to legitimate care regarding my wife's and my needs and wants, providing questions pertaining too our needs. Joe took care of every concern that arose, introduced us to staff, who in turn answered any questions that we had. Regardless of the staff member, there was always a sincere concern to meet our needs. I detected no impatience by anyone at anytime. After our purchases, we were treated just as well, receiving phone calls questioning our satisfaction. We will be back in about 3 years to upgrade. Great Staff!

Daniel

Jul 28, 2016

Sincere concern for our needs, going the extra mile to see we were taken care of. Assurance that I was satisfied following service, explaining repairs in detail by Megan.

Wanda

Jul 28, 2016

Fast, pleasant, attentive and professional. It is always a pleasure to work with your service department. Don't change a thing.

daniel.moran

Jul 28, 2016

Excellent personnel; Sales, Service Rep, and Finance Reps far exceeded all our expectations. Hyundai of Orange Park should be commended going above and beyond. From the moment we walked in the door, our experience, regardless of department was top notch.

epmdrteeth

Jul 28, 2016

We originally went looking for a used car to supplement our 2-car family. We then started looking at new Elantra 2017 models due to excellent incentive programs and 0% financing. After being allowed to take home and test drive several models with no sales pressure, we ended up with a new 2016 Sonata Limited to add to our 2008 VeraCruz. We truly ended up with the best car for our needs and got more than we expected for our money. The sales team of Joe Plourde and Dale Walton were professional, accommodating, responded immediately to all texts and phone calls, and no pressure. Mr. Hanannia also made himself available during the process. Everything works very relaxed and smoothly at this dealership, a testament of good leadership and teamwork. We have always been pleased with the service department and have all of our service done at Hyundai of Orange Park.

LM6591

Jul 28, 2016

Got the Hyundai Sonata...excellent car, love it, and would recommend the car, but the service depart..getting them to FINALLY fix my AC, a BIG thumbs down! And I live in Florida! Work outside! Heat index over 100 degrees! What a shame too. Haven't finance a car for about 20 years, and what I anticipated as being a pleasurable, and quite welcomed experience ended up disappointing and frustrating...costing me $. Everything else was ok, although I didn't get all the paperwork that should have been given to me... Ppl very friendly. Please fix my AC...

mike.jackson09

Jul 28, 2016

We have purchased 2 cars from Hyundai of Orange Park in the past 1 1/2 years. Great dealership, great service! The dealership is not close to where we live, but we drive there because of how we are treated and the service we receive.

zink_stephanie

Jul 28, 2016

After researching online what was available ,I went to test drive the vehicle and fell in love. I like the gas mileage and was exactly what I needed for day to day travels. Joe was great and answered all the questions I asked.

mazman

Jul 27, 2016

Found service to be incompetent on there separate times. (1)Took car in for oil change got home had oil oil puddle under car next morning, Mechanic spilled oil and neglected to clean up. (2)took car in for new premium battery went around corner engine stumbled, Mechanic failed to tighten battery cables.(3)Took car in in for alternator bearing squeal, mechanic changed idler pulley squeal remained but service rep hands me my old perfectly good part and tries to convince me the car doesnt squeal as much. STRIKE 3

mazman

Jul 27, 2016

Found service to be incompetent on there separate times. (1)Took car in for oil change got home had oil oil puddle under car next morning, Mechanic spilled oil and neglected to clean up. (2)took car in for new premium battery went around corner engine stumbled, Mechanic failed to tighten battery cables.(3)Took car in in for alternator bearing squeal, mechanic changed idler pulley squeal remained but service rep hands me my old perfectly good part and tries to convince me the car doesnt squeal as much. STRIKE 3

tuttibabi

Jul 27, 2016

Joe Plourde was the best!! He helped me get my first brand new car and was very patient the whole time. He gave good advice and helped me to find exactly what I wanted in a car

Marie

Jul 26, 2016

Brought my car in for a recall issue. Scheduling an appointment was easy, and the attendants were friendly and professional. And the young lady helping me kept me informed.

Thomas

Jul 26, 2016

Our salesman Richard was very nice and helped us through the buying process. He answered all of our questions and if he couldn't he would get an answer.

Luanne

Jul 25, 2016

Zack was nice & efficient & the service was quick. Car was clean when returned. Was there a little less than an hour & I expected to be there an 1 1/2 hour.

Jonathan

Jul 24, 2016

Reliable and friendly; a level of personal service that is truly extraordinary. I especially appreciate Hattie Bramlitt; she looks after my needs so that I feel comfortable in my driving experience.

jjrod614

Jul 24, 2016

Micah Williams and the entire hyundai staff made me feel welcomed, withno pressure to buy a car, I feel very confident in my investment with buying my 2016 sonata. And will diffiently refer my friends due to the way I was treat fro, when I first got there till I left.Even a month after I bought the car Micha still Calls to make sure everything is perfect.... Thank you guys for the great service

chief.bev.904

Jul 23, 2016

Great service car is wonderful will recommend any one to buy a car from there hope to continue the service employees were great and did an outstanding job

robin.colbert

Jul 23, 2016

This is my sixth Hyundai in a row. If I didn't like the product, I wouldn't keep buying it. Alan Rawls has been my salesman more than once and is very knowledgeable

Brooke

Jul 22, 2016

Personable service and great professionalism. They had great pricing and explained the work I needed well. I was in and out in no time at all. And they cleaned my car like I was paying for it! Can't wait for my next visit

Domingo

Jul 21, 2016

Quick and timely service. Great customer service with a free complimentary Car wash provided. Clean facilities with complimentary coffee served.

tdurbin0

Jul 21, 2016

josh was very friendly and helpful. He answered all the questions we had and listened to what we were looking for. We got in the price range we were looking for.

Joseph

Jul 20, 2016

Being greeted right away by Zack, the speed of the service and my car coming back vacuumed. And if course the coffee.

Whitney

Jul 20, 2016

Wonderful customer service and got the deal done perfectly. This is my second car from this dealership, and the fifth car for my immediate family. We will not shop anywhere else!

grhm_sny

Jul 20, 2016

I had a great experience, kelton Powell did a wonderful job explaining all the features and took us on a test drive that showed off how well the suv handled.

Alfred

Jul 19, 2016

Efficient, professional and affordable. Great customer service and knowledgeable staff. Very competitive pricing and speed of accomplishing the required and desired service.

jjmac500

Jul 17, 2016

I have owned 3 Hyundais since 1987. One a hatchback, a sonata, and now a Santa. Fe. They are all great vehicles, have a great warrenty. The staff is friendly and helpful. I would recommend them to anyone.

Arthur

Jul 16, 2016

The quickness in which my vehicle was done and I was on the road. Included was a car wash and inside vacuum.

Gerald

Jul 16, 2016

I had been to several dealerships trying to buy my son who's in the military a car. Needless to say I ended up doing business with Hyundai Of Orange Park because they're willing to work with me take time with me and meet my needs instead of their own.

Shelia

Jul 16, 2016

Everything went smooth, quick, and professional! Very nice and respectful young lady was very helpful and a commodating, respectful young lady helped me very much.

Roseann

Jul 15, 2016

I always. ways feel like they are all there to please me. Hattie is always so helpful to me .we have had hyundais in our family for over 20 years so you know how we feel about them.Hattie has always been our girl.

suziejay

Jul 15, 2016

Very helpful. Answered all of our questions in a timely manner. Did not deluge us with unnecessary calls when we were deciding on which brand to buy. Let us know that if we had any questions about all the features on the SUV ( and there are a lot), call or come in and they would help us.

jfbiscard

Jul 13, 2016

Loved the experience, thought it went well. I love the car that we got and it was even better service. I would recommend this place to anybody looking for a good quality car.

jaleeldabreo01

Jul 12, 2016

Great car buying experience, everyone was very cordial and helped me meet my budget without sacrificing the things I wanted in the car. love my new car!

vrayam

Jul 11, 2016

This my second purchase from Hyundai of Orange Park. The staff is friendly and very professional. I highly recommend this dealership for the best deals and excellent service.

Mary

Jul 10, 2016

My battery went dead and hatty worked me In the same day. She is very accommodating,Courteous, friendly and efficient. All the years I have had serviceAt the o p. Hyundai , I never had a problem.

Marianne

Jul 9, 2016

I reached out to Hattie Bramlitt as two lights came on in my car. I knew what one was, but not the other. She responded right back and told me to bring my car in and I did. I got here and she pulled up the computer and advised me I had a recall on my car. She took my car right back. She let me know I had a nail in my tire and they would patch it, and the part would have to be ordered. Hattie was to get off at 6:00 but stayed here,until they finished my car at 6:30. Thank you Hattie for always going above and beyond for your customers!!

Sonya

Jul 9, 2016

No hassle buying and quick financing they get you in and out. We had a very nice and attentive sales representative. Overall experience was great and I highly recommend this location

mikeyp1118

Jul 9, 2016

Both areas very knowledgable and professional. They helped me from servicing my car to purchasing my new car. They were very helpful with explaining and setting up my blue tooth system.

susanmtmh

Jul 9, 2016

There were only two things that I found disconcerting. First of all, the price of the used car was originally around 200 a month. When asked to compare with new, they were both said to be 230 a month. Secondly, there was some high 5 gesturing as we walked away, which some might view as unprofessional. I have a sense of humor, so was somewhat amused. You asked, so just stating fact. Thank you, for an overall good experience. hi

Angelique

Jul 8, 2016

Hattie was amazing. So nice and approachable. Everyone there is friendly and accommodating. I really enjoyed my experience there everytime I gk.

Brian

Jul 8, 2016

Everyone was very friendly and got me in and out fast. Sherman knew what was wrong with my car and got it took care of quick. The service department was very friendly. Thank you Sherman

jhkera

Jul 8, 2016

Micah was great, highly recommendable. He answered all my questions and set up Sirius. Car was clean, I love my Sonata. Will send my family members here.

Sheena

Jul 5, 2016

My advisor Sherman, worked very efficiently, and effectively. I am pleased with the service that was performed on my car. I am greatly appreciative of the promptness, and generosity that Sherman, and the rest of the team of advisor's has shown me.

Michael

Jul 1, 2016

Service staff and sales staff very knowledgable and friendly. Both services quick to respond to your questions and all your needs.

Hubert

Jun 30, 2016

The service was Fast and the staff was friendly. Very detailed oriented with the xar service. I would recommend them to others

Thelma

Jun 30, 2016

Prompt response and very courteous service. Service done in a timely manner. Service department is top rated, definitely will come back to this dealership.

Tonya

Jun 30, 2016

Zac and Hattie went so far out of their way to help me. Zac even texted me information, as I was at work and couldn't take phone calls.

jc80martin

Jun 30, 2016

Great job overall. One of my best buying experience I have ever had and I want to thank the staff for a level 10 experience. Great job Hyundai of op

Ernest

Jun 28, 2016

Came in with no appointment....Zack, my Service Advisor, got my car in for service almost immediately, & the problem was totally resolved in less than an hour...AMAZING SERVICE!!! Thank you!!

John

Jun 27, 2016

Quick service; professional and competent service writers and staff. Sherman and Megan made sure they explained all that concerned this service visit and that I was satisfied.

Joseph

Jun 26, 2016

Smooth and easy. Drop your car off, and waited a short time to get it back. Had a cup a coffee and it was done.

Lynn

Jun 26, 2016

i had to bring my dog to the vet prior to my appointment, so they had no problem with me bringing him in the waiting room to wait while my vehicle was being serviced. And my dog loved all the attention.

Erica

Jun 25, 2016

Sales department definitely helped me out with the situation I was in. Luis was a great salesman and helped my Wife and I greatly. Give the man a pay raise! But overall would definitely come back in the future if I was looking for another car. Great people. The finance guy is awesome too.

Francisco

Jun 25, 2016

Quick and courteous service. The facility could use a changing table/ Koala Kare station for parents with babies, in restroom.

Richard

Jun 25, 2016

The staff is always very good and the maintenance is done quickly and effectively. I also appreciate the car wash.

Roger

Jun 25, 2016

Everything was handled quickly and professionally. This is our sixth transaction with Hyundai of Orange Park, and all have been great.

William

Jun 25, 2016

Service attendant had a very professional attitude and was friendly and courteous and seemed genuinely interested in satisfying my needs.

motherlee22

Jun 25, 2016

Ryan and Hollie were great salespeople to work with. They listened to what we needed and offered to show us vehicles that fit that need. We did. It feel pressured or haggled and ended up with the perfect vehicle for us. Two thumbs up ????

C Frances

Jun 24, 2016

Service Advisor Hattie Bramlitt was friendly and very professional. Got my car serviced in a timely fashion so my wait was not too long.

George

Jun 24, 2016

AC on the fritz . The complete service staff was helpful made sure I got something to eat and water. The complementary car wash out shined it self. This is a major improvement.

Robert

Jun 24, 2016

Hattie as always was great. Everything was fast. Hattie always keeps me up todate on the service. She went over all the paper work so I knew what was done and price.

vincent.hale

Jun 22, 2016

The process to lease my new Hyundai was quick and easy. I had most of the details worked out over the phone and via email before even coming to the dealership. My salesman and the gentleman who handled the financing were friendly and helpful and were not pushy at all.

gcru4365

Jun 20, 2016

We are happy we made the decision to stop in at the dealership when we did. Our sales person could not have been more patient, understanding, as well as direct. We are greatful to John, Mr. R and Mr. Hanania. The best part of the whole deal was that you never pressured us into anything we did not need or want. We did not even make the purchase until our second visit, which allowed us to make our decision through research and just the simple time to make up our mind. I would recommend this dealership and staff to all. Thank you!

marshallm1

Jun 19, 2016

Richard was the employee that helped me buy my car, he was professional and full of energy. He was nice and seemed to listen to what I wanted.

Ppressel

Jun 19, 2016

Excellent and friendly sales staff. Definitely recommend to others. Selection of cars was great and negotiations were easy and painless. I never felt pressure to buy the car and feel that I was treated fairly.

kjhintzman

Jun 17, 2016

Hyundai of Orange Park has awesome staff and amazing service. This was by far the best experience my husband and I have ever had buying a vehicle. They got us a great deal on a brand new vehicle. I highly recommend this dealership.

djkylewild

Jun 16, 2016

I didn't think I could even get in a new car being upside down in another vehicle and they made it happened and surprised me

kupton420

Jun 15, 2016

We are really pleased with our salesman Tarek Malkawi. We had purchased a Tucson from him last year and we called to make sure he would be available to help us again with this purchase. It is great to be pleased with every aspect of our buying experience, from our trade-in values to our new Tucson purchase price!

sackarola

Jun 15, 2016

On the whole , my experience in purchasing my new Hyundai was very pleasant. The staff was pleasant and informative.I did feel at times rushed to make the sale,and my model did not come with App for navigation,my only complaint. Carol Sack

imlegend

Jun 11, 2016

Like going to a doctor, the need for car service is always a little anxiety provoking. However, when greeted by Hattie Bramlitt at the service department at Hyundai of Orange Park her attentive yet professional manner was reassuring. I appreciate her good work.Ted Chepp

dolfanii

Jun 10, 2016

The service and attention to detail and politeness of all the employees was a breath of fresh air. The made every effort to meet my automotive needs and more! Fabulous place of business

jonathanhu6262

Jun 10, 2016

I'm very satisfied with the dealership and the salesman Ryan and the sales manager is very very professional I will recommend Orange Park Hyundai to all my friends

Marine

Jun 10, 2016

This young man is a great credit to your dealership. He is very professional, has great manners and is very thoughtful. I have purchased at least 5 new Hyundai from him.Every time I came into the dealership he was there to meet me. Hyundai of Orange Park has a great team.And I look forward to my next purchase.

tanishalongmire

Jun 10, 2016

My salesman was Micah Williams. He was amazing. He helped me pick the perfect car, and took the time to explain everything. He was very professional and polite.

tanishalongmire

Jun 9, 2016

Micah Williams is the best Sales-Person at Hyundai of Orange Park, will buy my Equus from him sometime in the future, he really goes above and beyond for his customers. Recommended all!

tlschum

Jun 9, 2016

I had a great experience with the team at Hyundai of Orange Park, they were friendly, knowledgeable, and met my needs with the criteria I gave them. I will definitely recommend them to my friends and family members. I have been a Hyundai owner for over 15 years, the vehicles are reliable, stylish and comfortable. I knew what I wanted and it wasn't a hard sell. Keep up the good work Hyundai with this exceptional product line. Thank you! Sincerely, Terri Schumacher

reynortega

Jun 7, 2016

Good service all around. All about the customer. Friendly and polite. Everything they did was quick, on time and very professional. The car looks great and runs even better. Thank you to Luis and his crew for giving us a great experience.

austriaannie1

Jun 3, 2016

The best!,Mr Powell gave us everything we need so we were able to purchase hyundai Santa fe 2017,at first we were hesitant but later on we were convinced to get new suv instead of used car,thank you Mr Powell and to all staff of Hyundai of orange park.

w_jalbert

Jun 3, 2016

Alan Rawls was a great salesman to work with. He is the best. The dealership and service department are excellent and everyone there is very customer friendly. you couldn't ask for a better experience.

dequentalt

Jun 2, 2016

This was my best car buying experience , I went in to purchase 1 vehicle but left with 2 brand new vehicles. I will definitely be a Hyundai customer from now on.

ocorderorodz

Jun 2, 2016

The las time when i buy a new car the experience was no bad but no good .On this time I dont have any complain about the process ,the salesman is very gentle and he understands what I really need . He explains everything clear in English and Spanish. Hyundai of orange park has a good sales staff . This Hyundai is the #4 in my family circle and my #2 brand new Hyundai . I recommended Hyundai to all my friends and family .

terri.griffin36

Jun 2, 2016

My overall experience with these guys and this dealership was awesome! If I had to do it all over, I would not change a thing! Loved it!

tzelner

Jun 2, 2016

My sister recommended Hyundai of orange park to me. After being rejected by so many other car companies, I had my doubts about being approved for a new vehicle. I'm glad to say I was wrong!

Janaenj

Jun 1, 2016

At Hyundai of Orange Park you always receive decent prices and good services. There is always great customer care by Sherman Cooper. He is always very professional and respectful. Every time I go I always have a great experience! If I am in town I will always stop by!

ramon.suarez66

Jun 1, 2016

I say Joe and I we been working this deal since February and every take time when it comes to money. There were other dealers involve but location wise and a straight forward deal is priceless

bklyn.op

May 29, 2016

Mr. Alan Rawls went above and beyond !! Very, very helpful, knowledgeable and professional... This is my fifth Hyundai, the first from this dealership because of his excellent service I WILL BE BACK !!!! I would also like to acknowledge Ms. Kyndra Clark in your finance dept. she also went above and beyond - very helpful.

Ryan

May 27, 2016

Mr kelton Powell sales rep at Hyundai orange park was excellent,he helped us purchase 2017 Santa Fe,thank you mr kelton!!!!!

Casey1972

May 27, 2016

The service at Hyundai of Orange Park is excellent. Customer Service representative Hattie Bramlitt was friendly and professional. She explained the nature and cost of the service work done to my vehicle and work was completed in a timely manner. I have been coming to this dealership for the past 4 years for service and highly recommend them.

Amac85

May 26, 2016

Zack Wombolt, you were pleasant, respectful, and professional. As were the other employees! One employee saw me with my bookbag and huge med book, and invited me to sit at an empty employee desk so that I could study while I waited. Thank you!

dequentalt

May 26, 2016

I was totally impressed with the service at Hyundai of Orange Park, I would definitely recommend them to my friends. I will also go back in a year to refinance and maybe get in a newer vehicle.

Lou&Toni

May 26, 2016

Kelton Powell was our service representative and he was courteous and worked with Victor the sales manager to deliver our vehicle at a fair price.

Santa Fe 2003

May 26, 2016

Zack Wombolt met me as I pulled up. Was very courteous and professional. Said the inspection would take no more than 15 minutes, and he was right. I was called shortly after I sat in the waiting area, good to go. Good job, pleasant experience.

aaron_robinson97

May 24, 2016

I had a wonderful experience. Everyone was professional and thorough with everything. John showed me all the functions in my car. I went there looking to get a used car, and walked out with a 2016 Hyundai Sonata!!!!!!

hasertana6030

May 24, 2016

From the time we arrived we were treated very nicely it makes you feel special. Through all the process we always been informed what's going on and what's the next step, every question was answered and help wad always there through the whole process. Didn't even feel like you buying a car like you go through the hustle whit other car dealer ships.Our experience was awesome and I would recommend them to anyone. I know where I gone go for mine next buy.

Ashley Opland

May 23, 2016

I go into Hyundai with some frequency to have my car worked on. Every time I call it's super easy to get in and I never have to wait too long. Hattie Bramlitt works with me the majority of the time and she is so sweet helpful! I recommend Hyundais to anyone looking for a new vehicle. I have been very impressed.

louisporetti

May 19, 2016

Orange Park is an excellent dealership and it will be recommended by me to my friends and family. I have had three great experiences with this dealership and they have a great service depart as well

paxton.holley

May 19, 2016

The dealers were friendly. The negotiations were without pressure and I felt my dealings were fair. This is my second Elantra and would absolutely get another one from this dealership. The service department is also always nice and courteous and I never feel pressured to get "extra" work done.

Sngibbs

May 19, 2016

Kelton Powell did an excellent job of making me feel comfortable. No pressure tactics. Honest. Did not try to sell me a vehicle above my means.

June

May 17, 2016

Hattie gave me excellent service but while there I actually spoke or interacted with 7 other employees. They were all most helpful and informative. I felt they all worked as a team. It was worth my 25 mile drive to get to this dealership. Thank you my car looks and runs great.

William Cochran

May 16, 2016

Outstanding customer service and great deal on my new Genesis. Service reps Hattie and Megan always take great care of me when I bring my car in for service. Always feel like my business is appreciated! They always remember my name!

Beatrice

May 14, 2016

I made an appointment for my wife's Santa Fe (my car is a Sonata) with MEGAN to have an oil change and purchase a new tire.This was not our first experience with MEGAN. We have been totally impressed with the whole experience everytime by her.

melvina.robinson26

May 14, 2016

Everyone treated me excellent at this dealership. It was amazing. i felt welcomed in and was treated with respect. Micah was very professional and patient. I was even provided with insurance.

S.Mayberry

May 13, 2016

I am always happy to visit this dealership because i know that they will take care of me. I went online about 8:45 a.m., made a 10 a.m. appointment for an oil change. Walked in about 5 til 10 and Sherman Cooper meet me at the door. He asked "what are we having done today"? Just an oil change I said. He said ok, may I have your keys and we will get you fixed right up. Not only did they do an oil change but they also completed a complimentary multi point safety check , wash and vacuum. They try to keep your car in tip top shape. If that is not good service , then I don"t know what is. All I can say is try them for yourself. You'll be glad you did. And your car will thank you.

ckscuba2020

May 12, 2016

i was very happy with all the service i received at hyundai of orange park . this isn my second Tucson and we very much are happy with the cars.

cosmos1390

May 12, 2016

We 3 golden girls were shown tremendous respect in assisting one of our own in purchasing her first non-American made auto. It was a pleasurable experience for her because of your dealership!

dorese.thomas

May 12, 2016

really pleased would come back wasn't pressured was up front about another vehicle very nice and I would love to send family and friends to purchase a car from Hyundai

Eduardo Rodriguez

May 12, 2016

Mr. Cooper was was very helpful. Once I told him what I needed done he made various suggestions but was not pushy at all. I appreciate that. He was upfront with the service time and was quite accurate.

khayesnnefl

May 12, 2016

Joe Ploude was super friendly and professional. Great experience! I will most definitely refer this dealership to friends and family. Thank you Hyundai of Orange Park.

ddfarren

May 9, 2016

Overall pleasant experience. Dealer met our offer and made the transaction very smooth and painless. Sam Wright was an absolute pleasure to work with and went out of his way to accomidate us. Would/will recommend this dealership to anyone wanting to buy a new automobile.

joehassan

May 9, 2016

I had a good buying experience and refer family friends and coworkers. The sales person was knowledgeable about the vehicle. I have purchased 3 vehicles in the past 5 years and every purchase has been a great experience

michellemcgruder41

May 8, 2016

This by far has been the best car buying experience ever. Joe is courteous and knowledgeable, a real people person. He was not pushy at all and made the entire process so pleasant. He worked with us to find the right fit for us. Most importantly, it did not take all day. Thank you, Joe and Kendra.

camostreet16

May 3, 2016

If you go to Hyundai Of Orange Park, ask for Kelton Powell or Victor. They treated me like I was family and gave me an awesome deal and I absolutely love my 2017 Elantra.

Eyekantspele

May 2, 2016

Fast service and Megan Jimenez always takes great care of my car, I bought the car at Hyundai Of Orange Park and wouldn't bring it anywhere else.

bubbles72

Apr 29, 2016

This is my 2nd purchase from this dealership. I find everyone to be courteous and pleasant. They do try very hard to make you happy and keep it in the playing field. The service dept has always been great in my experience so far as well.

Richbar

Apr 29, 2016

Hattie and her pale always do a great in. Work done in a timely and complete manner. Very good customer service. Always a good experience when I come in fr service

toxman

Apr 29, 2016

I have a 2008 Santa Fe and a 2009 Sonata from Hyundai of Orange Park, (FLA). They offered the best prices and had a very large inventory. The service department is the best I have ever seen in 6 decades of buying cars. They really care about you and your car. They will even call you at home to discuss your cars and made suggestions that has kept us worry free and on the road without any problems for 7 and 8 years. I especially like Hattie Bramlitt and Sherman Cooper in the service dept. They meet you, greet you by name and immediately take care of the car. Great people.Dr. Richard Lipsey, Toxicologist; CNN Contributor

beartwelve

Apr 28, 2016

XM radio did not work when I drove off the lot and still not clear when part will be available. Unprofessional. I challenge Hyundai Motor company to explain why they sell a vehicle without parts to support it.

MELINDA JERRELL

Apr 27, 2016

I had a great experience and great service advisor...Hattie Bramlitt

jwistner

Apr 27, 2016

Joe Plourde was our sales person, he was welcoming , knowledgeable of car, and cared enough to make this process a very good one. He has followed up with calls to make sure we are happy with our purchase, and we are !!!

plisellagraff

Apr 26, 2016

I went to Hyundai of Orange Park after a very unhappy experience with another Hyundai dealership...high pressure sales, bait and switch and xxxxxx behavior. Orange Park went out of their way to ensure that I had a positive experience. I left with a brand new car that night. They even called the first dealership for me and told them not to contact me in the future

J Smith

Apr 21, 2016

I have purchased 4 cars over the last few years from Hyundai of Orange Park and it's always been a pleasant experience. Hattie Bramlitt who works on the service team is always a familiar, friendly and professional lady. I never have any issues and the times I needed a car for work they have been accommodating. I will continue to purchase future vehicles from this dealership.

jefferylarson5529

Apr 21, 2016

My husband and I now have 2 Hyundai products. I love my SUV, but I do wish it got better gas mileage. I also think it would be great if there were a couple of hidden storage compartments, like for coins and parking passes that are credit card style that do not bend. You can see in the front windows, so I have to keep things out of sight or covered to avoid theft and it is inconvenient to have to put them out of sight and reach or cover them every time I get out of the vehicle. I had closed storage compartments on my last car and they were very handy. My husband has storage compartments on his 2010 Sonata and a double compartment console. I wish I had that on my SUV. It would also be nice if the back seat area had phone chargers. I know some of the models do, but not everyone can afford the higher priced models. Please take this review into consideration. Thank you.

skim1123.sk

Apr 21, 2016

no complaints about the experience. will recommend this dealership to others. this is the second car we have purchased here. No issues or complaints noted

srhjax

Apr 21, 2016

I have brought about 10 new cars in my lifetime. I was a little frightened at first. Always felt pressured. Never brought a car by myself. Did not feel pressured during this purchase.

AChristmasPhD

Apr 14, 2016

I always enjoy getting to go into Hyundai and seeing Hattie for my regular maintenance services. She's always friendly and tries so hard to take care of her customers. I definitely recommend Hyundai and especially Hattie.

kezerrarobinson

Apr 14, 2016

HYUNDAI OF ORANGE Park WAS A GREAT PLACE For MY NEW CAR BUYING EXPERIENCE. I will definitely return in the future. My sales guy Dale Walton was a great person and he was very pleasant and honest. He made sure that I knew everything up front. He helped me in a major way and made me feel comfortable about the whole process.

kadenandkj

Apr 13, 2016

If you want to go to a place and get great customer service you should visit Hyundai of Orange Park. These guys are amazing and easy to work with.

Retiredf Sailor

Apr 13, 2016

While doing the inspection they found a small leak around the rocker cover. Hattie explained the options and cost involved. She made sure things were taken care of. I was rushed for time and Hattie made sure I got out in time for another appointment, and told me to drop by later in the day and she would have it washed and vacuumed. I always make my appointments with Hattie because she makes sure things are done and that I am satisfied with the job. Highly recommend Hattie and the service department.

Tweetet80

Apr 13, 2016

My airbag light on the driver side was constantly on I called the service department and made an appointment to have the car looked at On Tuesday morning at 8:30 I was met at the dealership by Hattie Bramitt. We went over what needed to be done to correct the air back problem and then discussed what other service my vehicle may need. I then asked if I could have a ride to work Hattie said I'll give you a loaner. So I went off to work. By lunch time my car was finished. I returned the loaner car And picked up my car which had been washed and vacuumed I love this dealership service department and Haddie is one of the people that make it great for her customers

wasiela1

Apr 13, 2016

GREAT SALESMAN AND VERY FRIENDLY. WORKED OUT A GREAT DEAL FOR ME AND MY WIFE. I WOULD GO BACK THERE AND BUY ANOTHER CAR IN THE FUTURE.

angeldenise5101

Apr 9, 2016

The salesperson was great he was trying very hard to satisfy my wife while I was talking to her over the phone very kind very understanding I felt very good I wasn't pressure and I was satisfy

jess4lysa

Apr 8, 2016

This experience was one of the best, I have no complaints. I will definitely send anyone looking for a vehicle to Hyundai of Orange Park.

jfbnjbc

Apr 8, 2016

Always meets my expectations! Actually, Hyundai of Orange Park goes above and beyond! I highly recommend Hyundai of Orange Park to anyone seeking a great car, a pkeasurable sakes experience, and an awesome service department!

raimynn

Apr 8, 2016

Ronald actually talked with us and provided an offer that initially we were not really thinking about when we came to the shop. We got a newer model car with a lower interest rate allowing us to extend coverage options and keep pymts close to where they were.

E. Ezquerra

Apr 6, 2016

Was looking for a dependable, good looking, and affordable car for granddaughter who is a college student and is away from home. Stopped by Hyundai of Orange Park and found exactly what we were looking for! We dealt with the best sales associate, Tarek Malwiki. No high pressure, just pleasant, patient and very helpful and knowledgeable. Purchased a 2015 Elantra with many extras and in excellent condition! I can't express how easy and gratifying the entire process was! Kyndra, in the financial office was sweet and very helpful and accommodating as well. Needless to say I'm happy and my granddaughter is ecstatic! Thank you to everyone at Hanania Hyundai of Orange Park !!

Psmith16

Apr 6, 2016

My experience at Hyundai of Orange Park was awesome. From the moment we arrive, the staff begin helping and making sure we were begin helped. Our salesperson Ronald Nesbit went above and beyond to make sure we got the vehicle we wanted. He explained ever step of the process and reassured us that it would be a smooth process. Thanks Ron, I will refer my friends and family to Hyundai of Orange Park. By the way I'm enjoying my new Hyundai Elantra:)

velazquez00738

Apr 5, 2016

Ms. Heidi Reyes impressed both my wife and I with her extraordinary customer skill. She exceeded our buying experience expectation. She did not display the typical car dealer salespersons pushing attitudes. Overall, she understood the customer needs and wants.

BakerC

Apr 4, 2016

Mr. Zack Wombolt was fantastic providing outstanding & unmatched customer service on my recent visit & service to my car! I am completely satisfied! Great Customer Service & vehicle service!

George M

Apr 4, 2016

*EDIT* My issues were resolved by the General Manager Mitch. We had a discussion at the dealership and he stated that my complaints will go into making changes at the dealership. I can see that the dealership does try to take client complaints seriously. I will return to dealership in the future and will change to 5 star if the issues that came up are fixed. Horrible service department. They lie about the service charges and then after service is completed lie about what they originally said. Would not return, do not recommend have any work done. Sales team also lies about including services with purchase and then says they never said it after fact. Whole dealership lies to get you in.

Jeffrey50

Apr 2, 2016

This was a wonderful experience! My husband and I was greeted right away from Micah Williams. I had done my research, so I already knew what I wanted. We looked around the lot a bit and Micah didn't try to up sale us on anything. I got the car payment I WANTED! WE ARE SO GREATFUL! ASK FOR MICAH WILLIAMS! HE IS WONDERFUL!

amcnb69

Apr 1, 2016

Sam and Vinny were excellent !!! This is the 4th car that I have gotten there and it's always a positive experience will shop there again...

mchag215

Apr 1, 2016

"This was an overwhelming experience for my husband and I. We traded in two (2) cars and wound up purchasing a new Santa Fe Sport SUV. We were absolutely thrilled with how the sale was handled, the kind and courteous manner in which the deal was sealed and the overall job which was done. We truly love Hyundai of Orange Park. Joe was great and to this day has left no stone un-turned. ""R"" was very kind & courteous as well as professional as was Dale. To this end, the professionalism, efficiency and courtesy extended to us is so very typical of Hyundai of Orange Park. I highly recommend this Dealership to anyone!!!"

susanaltman95

Apr 1, 2016

Lost my entire car buying experience! I love my Sonata! I just wish I could have afforded to buy one with leather seats and all the bells and whistles! I guess I'll just have to come back to do that...

dianamanion

Mar 31, 2016

Ron was very professional and helpful when answering all of our questions. He was able to fit all of our needs and made our car buying experience overall excellent. By far the best salesperson I've ever met.

damaris.silen

Mar 30, 2016

I like the Hiunday orange park...my family Buy always a car in Hiunday orange park ...my husband my dautter and me we have Hiunday cars we get the best deal and costumer service...thank you Steve and

Jess4lysa1

Mar 30, 2016

Excellent service and I will send anyone looking for a vehicle to this location. I want to thank Maxine Hernandez and Mitch the general manager for getting me through the process with no problems. Thank you again for the excellent service!

nld

Mar 29, 2016

This is the third vehicle we have purchased from Hyundai of Orange Park. we have been very pleased with the Elantras, with the dealership, and with Joe. We would definitely recommend them.

monchoc7

Mar 28, 2016

Very good experience. Had doubts about leasing another hyundai but was influenced positively after testing the car. The sales experience was painless... Not what I was looking forward

Floridagirl

Mar 26, 2016

Hattie Bramlitt was so accomodating! She stepped out to meet me and help me. I did not have to sign anything and she came to me. Such a pleasant experience! Thank you!

xcandyb

Mar 25, 2016

Excellent dealership! Took care of me and gave me the car I wanted at the right price. They have an excellent service department which keeps me coming back. Thanks Hyundai of Orange Park!

Chris W.

Mar 24, 2016

Just want to thank Hattie Bramlitt and the service department for their timely service, they are very thorough, and do an excellent job of explaining the repairs.

Ole' guy

Mar 24, 2016

Kelton Powell took care of me from the moment I drove up. It had been a long time since I bought a new vehicle and he made it all seem easy. I'm not sure exactly what I expected, but the whole experience could not have been better. Thanks to Kelton and the rest of the staff at Hyundai of Orange Park. I'll see you soon for the first oil change ...

bvgidget9

Mar 24, 2016

I feel as though i left with questions about features and the warranty on the vehicle i purchased. i have many questions about getting the car serviced, as well as the features and packages that were added to the vehicle.

Bob and Jayne

Mar 23, 2016

Hattie Bramlitt is personable, professional and practically perfect in every way. It was a joy to come home to Orange Park Hyundai! The service and the friendliness are excellent.

Tom

Mar 23, 2016

I have been using the service department at Hyundai of OP for a few years now. This trip I dealt with Megan Jimenez who is highly qualified for her job, and is excellent to work with. Everyone there is friendly and you always feel welcome. Thanks for such great service!

unir1nov4

Mar 23, 2016

Friendly place and make you feel welcome. Non-judge mental place refreshing for our times. I'm glad it's close to where I work and I'll be able to use it for service as well. Thanks again!

tommy52

Mar 19, 2016

Contacted the dealer made an offer, a day later my offer was accepted. Immediately I took advantage of the pre-qualify feature online, got approved within minutes. Now I'm extremely excited and daydreaming about driving off in my pretty car. So, we begin to talk numbers and agreed to meet first thing in the morning to finalizes the deal. A four hour drive for me. Then I received a message asking me for money and decided to call the internet manager. Well, I called, and called, and called, the very same day. I am convinced everything is okay because I'm pre-approved! Only to find out that they had sold the vehicle a hour later! No integrity what so ever! Don't make any sacrifices towards travel with these guys, unless you're willing to loose.

KRICH0

Mar 18, 2016

Hattie Bramlet greeted us before we could get in the door. She wrote the work order for our 7500 mile service and 2 minor recalls. She told us it would be about 1 1/2 hours. Like clockwork our car was ready right on time. It's always a pleasure to deal with Orange Park Hyundai.

Mike

Mar 18, 2016

It is never fun to have to take your car in for service, until I had the opportunity to deal with Hattie Bramlitt. Hattie greets you at the door call and you immediately feel as if you are talking to someone who wants to take care of you. She realizes that for that customer, she is the face of the company and she treats you the way she would want to be treated. You felt safe and her goal is to help solve whatever problems the customer is having. You can tell she truly cares. She is the epitome of customer service and because of her I would recommend this service department to anyone.

maestrodamron

Mar 17, 2016

I was treated like an old friend and not just a sale. I especially commend the finance staff for going above and beyond in working the numbers. In addition, it was late night (banks closed), so they allowed me to take the new car home for the night while waiting on financing. I can not say enough about how well I was treated, especially from the sales manager Alex. This is my second Hyundai, so I will be back when shopping for a third.

tjp123

Mar 17, 2016

My experience with Kelton at the dealership was amazing. He was exceptionally patient and professional at all times and was very knowledgeable. He had all the right answers to my many, many questions. We walked in the door at 6:30 PM and due to Kelton's skill, positive attitude, and efficiency, drove off the lot with a new car at 9:30 PM. We weren't even completely sold on buying the Elantra until we met and worked with Kelton. Thank you, Hyundai for hiring Kelton! He's the best.

d gurney

Mar 16, 2016

My fiance and I were looking for a second vehicle for her. We had a set of perimeters as far as year, price, and size of vehicle and Alan Rawls made sure he found us a vehicle that met all of those and then some. Alan went to his manager with our perimeters before we looked at the first vehicle. With that it gave us a group of vehicles that fit into our terns. That gave us no pressure and made it where we tested and just had to say yes or no. We were very satisfied with the entire process. Alan Rawls was very professional, attentive, knowledgeable, and trustworthy.

kikamama22

Mar 16, 2016

The best bang for my bucks! Best deal! Best team! I love my car it's perfect for my son and I! $18 for a full tank to top it off! I'm so thankful!

Elvin

Mar 14, 2016

I always go to Hyundai of Orange Park to service my vehicle, the personnel in the service department are great especially Mr.Zack Wombolt, he has a outstanding customer service. He is a very friendly, courteous and very attentive. Mr. Zack is one of the best employee in the service department. If you looking for a great customer service look for Zak Wombolt, good guy!!

fredandluanaroach

Mar 14, 2016

This was an overall ejoyable experience. The sales agent was courtious and help us alot. He showed us everything we needed to know about the car. The finance department was thourough and explained every detail of the transacations completly. I would recomend this dealer to my friends and family.

hernandezabby23

Mar 14, 2016

I want to thank Joe Plourde he's good of what he does... I been dealing with him for 3 years now.... thank you and Hyundai of Orange Park every one is great there...I love my car...

jndplus3

Mar 14, 2016

Service had to cut and sync an additional key ( already paid for at time of car purchase ) Had a Day to accomplish this , When arrived at Dealer at 1500 Key NOT cut and car NOT ready! So now I have to take time off work to bring car back in to get key sync'ed. Took over 1 hour to get car ready. Not the way I had tried to pick up new car!

Jay Tuck

Mar 12, 2016

The service department is superb! Reps like Sherman Cooper help build my confidence in this dealership. He always greet me with a smile and "do what he say he's going to do."

juandesosa1

Mar 11, 2016

Joe Plourde was very professional, never used any pressure tatics, made the experience enjoyable. I also delt with his manager Alexis. These guys were great, very friendly, no pressure sales.

netting228

Mar 10, 2016

This is my second purchase from O. P. Hyundai. Love Kelton and all he has done. I feel I got a great deal on both purchases I have made.

hattie bramlitt

Mar 6, 2016

I am writing a review about how great hattie bramlitt in service department at hyndaii at orange park not only does hattie have a great personality she is very knowledgeable in every aspect there is to know in the service department if she sees a problem may occur she straightens it out before it is able to occur ive been going to hyndaii service in orange park because of hattie bramlitt expertise and the way she makes everyone feels like she is a part of the family great knowledgeable person very much needed person to have around I thank her for everything she does everytime I come and get my car service.

Nangy

Mar 6, 2016

I just have to say that i was dreading going "car shopping" after a couple bad Experiences in the past. But the staff at Hyundai of orange park made it quick and painless... Kelton Powell was very knowledgeable and kind. He went above and beyond to make things happen. I have to say i was very happy. Thank you guy.... You made a customer for life.

Lovemyveloster2016

Mar 5, 2016

Kelton Powell handled everything before we even got there. All we had to do is come sign our paperwork. This was the easiest car buying experience I have ever had. They were also able to work with our not so great credit rating.

Brian E

Mar 4, 2016

I went in for my brakes acting up and you knew what it was before even looking at it and you also got the recalls that I did not eve know about. Thank you so much for helping me and getting it done fast. Thank you Zack Wombolt for helping me!

Jess

Mar 2, 2016

Awesome ppl and great place to purchase a car, Mr Carl Morgan is very easy going and he's great to deal with,Thank you guys so much!

MrPark

Feb 29, 2016

Zack Wombolt was kind, fast and efficient in his work and service. I highly recommend his services. In detail, he mentioned the costs and time involved prior so I could plan ahead.

Dee

Feb 26, 2016

If you need to buy a car go see Heidi Reyers she is very friendly and helpful. Just an overall awesome expierence Thank you again Heidi love my new car

Joan Pierce

Feb 25, 2016

Well done Hattie Bramlitt! As always you see that my Santa Fe receives excellent service and you see that the work is done efficiently and professionally! Thank you! I appreciate all the service reps. in the service department!

Nathan1766

Feb 23, 2016

Every time I go to Hyundai of Orange Park, I'm always treated with respect and never turned away. They always work me in as quickly as possible, and do quality work. Hattie Bramlitt is my service advisor and is super friendly, hard working, and keeps me up to date with service schedule for my Sonata. Her service excellence is the reason for my Sonata being maintained there.

ocdguy2016

Feb 23, 2016

I've had my Sonata for twenty-one months now and have used Hyundai Of Orange park exclusively to maintain my car. The service center is very accommodating. The personnel are very committed to the customers. One such is Hattie Bramlitt, who checked on me several times as I waited. She is a definite asset for this company. The only suggestion I would make to this dealership is to put in a more comfortable waiting area. The chairs are serviceable but not all that comfortable. The work being done is exceptional. I have never had a problem of any kind at this business and would recommend them to everyone.Rich Klinzman

linda

Feb 18, 2016

John Keester was very helpful .He really made my experience pleasant. Thank You

GAYLE.ANDERSON21

Feb 18, 2016

Great vehicle, knowledge sales rep. Fast service and great pring. I would recommend Hyundai Orange Park to all my friends & customers, actually I have already.

MITCH1207

Feb 18, 2016

I had a great purchase experience at this dealership Hyundai of Orange Park, I love my new vehicle my sales person was very professional and has follow with me since I made my purchase to make sure I am not having problem with my new purchase.

Living13

Feb 17, 2016

I took my car in for a timing belt replacement and requested my car be test driven to determine shaking tires while driving at high speeds. My car wasn't ready at the time they promised, and 2 calls to check on my vehicle to find out when it would be ready, went unanswered and unreturned. When I was able to actually get a staff member to check on my car, I was told it had been ready for over an hour, but they had only completed the timing belt. I was further told, they drove the car, didn't notice any shaking and nothing was wrong with the tires (which is not true). Upon picking up my car, I was handed a packet of paperwork with random words written on it ( alignment, shocks etc..), with zero explanation of any of it. And, I still have to take my car somewhere else to address the tire issue they neglected. This was my first and last visit to this dealership. They have horrible customer service and do not communicate with their clients. Worst experience with a dealership ever!

Rowena A

Feb 15, 2016

As always I am very pleased with the service done on my vehicle. It was done on a timely manner I didn't have to wait very long and I didn't have to leave. The service agent Zack Womboldt who is the one who usually takes care of me and is my friend attended to me right away and I think had the work done.

BRANDY12902000

Feb 6, 2016

Very through and knowledgeable staff.They meticulously worked with me during the whole buying process. Everyone was very professional and patient. Very thankful for their service.

CARRIEMAHONEY

Feb 5, 2016

Staff is friendly and knowledgable. They made the car buying process very easy and enjoyable. I am very satisfied with the service I received during my visit.

sadler, charlotte123

Feb 5, 2016

My recent visit for first oil change /check up went extremely smooth ! My car was nice and clean and ready for me to drive off . Very thankful for the young lady who assisted . Thank you Hattie Bramlitt for job well done !! Thank you !!!!

Sonya Thomas-Davis

Feb 1, 2016

Zack Wombolt was attentive from the moment I walked in the door. The whole staff was nice and accommodating. I had a comfortable experience.

MKEAN

Feb 1, 2016

Great dealer to work with. From the time I first called until delivery, straight forward and to the point. Great communication from start to finish.

JAGS076

Jan 31, 2016

I was totally satisfied with the positive attitude from the staff at Hyundai of Orange Park. Their positive attitude is shown in how they present the entire line of Hyundai products.

Car buyer 72

Jan 30, 2016

John Horton was extremely easy to work with during this process. He picked a vehicle that is perfect for me and we were able to agree on a deal for me.

kwade

Jan 27, 2016

Recently took my vehicle in for service. The parts were not available instead on being sent away and asked to come back. Sherman Cooper went beyond and extended a loaner car during the down time it took to received the parts and have my vehicle serviced. The loaner car allow me to continue with my errands. EXCELLENT customer satisfaction. my experience was non stressful, and very easy to understand the services being rendered and expectation of cost. Thanks!

Frank2016

Jan 23, 2016

She's our best auto service advisor. She's very knowledgeable about auto mechanics. She always advises us on how to keep our vehicles operating properly and safely. I just bought another Hyundai sonata because I felt the service is very good and the staffs are nice people.

KITTYS.SANDI

Jan 21, 2016

Overall good experience. We will return for our future new Hyundai. Everyone was a pleasure to deal with and our salesman was a very nice guy. Dealership suggestion goes for updating the waiting area and a great suggestion goes for Hyundai to install a backup camera in the Genesis Coupe and front sensors on the Hyundai vehicles which are very, very important.

Annorris25

Jan 20, 2016

Did exactly what I asked for, informed me of recommended service, finished right on time, very friendly, Would definately recommend to anyone needing to service their vehicle or buy a new one.

KHW309

Jan 20, 2016

So easy and actually enjoyed purchasing a new vehicle!Holly and the whole team at Hyundai were so much fun to work with and made my buying experience enjoyable!

myaccent

Jan 19, 2016

I cannot be happier with the service I receive each time I visit HofOP. In particular, I want to recognize Mr. Zack Wombolt; the attention he gives to me and my Accent exemplifies excellence in customer service. Clearly, he is a valuable player for Team Hyundai.

deaveon99

Jan 16, 2016

Great working with Hattie Bramlitt, she really does an excellent job when I come there for service even if I don't have an appointment.

JTETE38667

Jan 15, 2016

The dealer ship was very good-- This is the second car we have bought from this dealership Both car have and will be seriverd my this dealership

AMBERTHEELITE

Jan 14, 2016

Kelton powell made the experience so comfortable and despite having a large party and it being my first time he welcomed us in with open arms.

FATCATGFLD

Jan 13, 2016

This is my fourth brand new car among many cars I've owned. I shy away from dealerships normally because of pushiness and inability to get down to business without the nonsense of over selling. John and this OP location bypassed all that and I have the car I want. Even the financial person, Rrr, which is where I've been known to walk out before, was excellent.

KIMBERLY.MCCLAIN

Jan 13, 2016

My experience was amazing. I really appreciate the time spent to make me feel at ease with purchasing my new car. John Horton really has a passion for his job and that is hard to find now days. Based on my experience I know a lot of people and I will be sending them your way for their future car needs. Thanks so much for everything.

Sherry C

Jan 11, 2016

Zach got me in and out quickly and courteously took care of all my needs. I've gotten better service at this Hyundai dealership than the one where I purchased my car. Will continue to go to Orange Park.

ART10Y

Jan 11, 2016

Hyundai of Orange Park is the best dealership I have ever dealt with. I will keep returning to them for new car purchases and service. Both are the best. Everyone is friendly, courteous and always smiling. I get the best price on new cars and the best service. Can't ask for anything more.

4416

Jan 7, 2016

My experience was excellent. I called Mr Cooper and he managed to get me in the same day. The service was flawless and Mr. Cooper is the consummate service representative!

Hundailover

Jan 7, 2016

I went to Hyundai of Orange Park for service on 1/6/16 & was assisted by Hattie Bramlitt who was really excellent. Her customer service is great because she asked a few times if I needed anything. At one point I got up from my seat to talk on my cellphone and she saw me standing by the door at which she came over to again make sure I had a seat to return to or required any further assistance. She also spoke to my husband on the phone to assure him of our service needs and answered all of his questions very thoroughly. She kept me abreast of how long my service was taking and promptly came to get me when it was completed. She even had. Y war hand washed and vacuumed impeccably. She was very pleasant, considerate and kind throughout our interactions. I highly recommend this employee for a service award for you can plainly see that she goes above and beyond the call of duty. Outstanding customer service was received. Thank you

Dominic M. O'Brien

Dec 31, 2015

I have used Hyundai of Orange Park for most service for probably 15 years. For the past couple of years my service rep has been Hattie Bramlitt. She has always been efficient and friendly. With my XG300 she had several occasions where she brought me into the service area to show me specific problems.

HOUSETOP

Dec 29, 2015

I had a good experience. Not perfect but good. One of the negative factors about the dealership is that it is too crowded--hard to get in and out.

JAZZYJEFFJAX

Dec 24, 2015

Made an appointment with Hattie to install parts that had to be ordered. When I dropped the car off, I also asked if she could have the tech inspect the cracks that were showing up on the inside of the left and right headlight lens covers. When Hattie called me back to let me know the car was ready she indicated they replaced the lenses as well under warranty. Best place ever for repairs.

louisa

Dec 24, 2015

Sherman in the Service Dept., customer liaison, went above & beyond in making sure this visit went well for me. He sought me out immediately since I was not informed beforehand when making the appointment that it would take awhile. He offered me a loaner vehicle so that I would not have to sit and wait. He was most courteous.I was also pleased to have my car washed and vacuumed when picking it up. (The Toyota dealer where we take our Highlander never does this on service calls)Good job!

ADELEFLETCHER

Dec 22, 2015

I want to say Thank you to Sylvester Patterson for not only taking the time to make sure that i was making the right decision for me. Never did he make me feel preasured, took time to make sure that i fully understood everything about my new car. Even when I returned to have the protective coating applied he took care of me.

BIANKA26BOXER

Dec 21, 2015

I knew what i wanted and they delivered that to my specifications. Great customer service. Everyone was personable and helpful. Would definitely recommend to anyone wanting a new car.

Montana East

Dec 21, 2015

James Cooper met me at the door of the Service Department with a warm greeting and excellent attitude that never left him while I was waiting for my car to be serviced. He gave great advice about my car and suggested various options on taking care of my six year old Accent. Well done!!

Tonyjax

Dec 16, 2015

I took my Sonata in for its 1st service and had a great experience. Hattie, took the time to explain not only this service but future ones as well. She showed a level of personal interest that seems to be lacking in service industries today. Highly recommend Hattie and Orange Park Hyundai.

Christina-1

Dec 14, 2015

Everyone was super nice and helpful. They really worked with me and my needs. Donovan was a pleasure to work with. Very professional. Not pushy or aggressive. He was able to make it happen for my in my price range.

Amanda

Dec 13, 2015

I had a great experience. Everyone I worked with provided excellent customer service, and Kelton went above and beyond to make sure I was satisfied.

Sandrajax

Dec 12, 2015

Hattie Bramlitt does a great job taking care of my car when I bring it in for service.

Getahyundai

Dec 11, 2015

I'm very intimidated by car dealers but my experience at Hyundai of Orange Park was amazing. My sales rep Micah Williams was amazing very expedient and had answers to every question I ask I couldn't ask for a better experience.

DAISEE111980

Dec 10, 2015

Applied online, told Kelton what I wanted and within an hour had an offer matching the deal I needed. Went in later, signed and picked up my new car. No stress and no hassle. Best car buying experience ever.

Mia8128

Dec 8, 2015

Kelton made my car buying experience a very pleasant one. I would definitely recommend him and the dealership to my friends and family. I am also very pleased with the vehicle I choose, the quality and features. Very happy with everything.

OHEARNJ

Dec 8, 2015

I had a great experience at Orange Park Hyundai. I was given choice and freedom to may up my mind. great place to find a reliable car.

CHARLIEBEALL

Dec 3, 2015

I was well pleased with every step. every one was very nice respectful in doing their jobs and need to be comeneded for their work.

Mark and Peggy

Dec 2, 2015

We especially appreciate Zack Wombolt. Since we live 85 miles away in Georgia we seem always to need last minute service. Zack always responds and calls our attention to recalls. Thanks,Mark and Peggy Bryars

Dom

Nov 30, 2015

I bought a used car there from Donovan Cauley and had a great experience, very professional and honoured everything they said. I had to bring the car back to fulfill the minor things. Sherman Cooper handled servicing the vehicle. Also, very professional and everything was handled in a timely manner. I did spend some time at other dealerships and was being ran around. I have to say that was not the case here. Overall, a pleasant experience, no pressure at all.

AMBERFIGUEROA10

Nov 25, 2015

From the moment I stepped foot into Hyundai I was greeted by kind professional individuals. Not once did I feel pressured into buying something I didn't want at a ridiculous price. My salesperson worked one on one with my wife and I and at the end of the day we drove out of there with a brand new car and also stayed within our budget. We financed through Hyundai and got a lower interest rate then what was offered at the surrounding banks. If it wasn't for the knowledge of the sales team I would've been stuck paying a higher monthly rate but with their confidence they were able to get us a lower rate saving us money in the end. Usually buying a car is an all day affair but we were in and out and completely satisfied with our purchase and experience. Thank you Hyundai for making my family the proud owners of a 2016 Hyundai Elantra ??

PAULTRACK

Nov 23, 2015

the best ever I have deal with car buying help with all question salesman going out of there way to help you understand and driving to my home to make sure that my Tuscon would fit in my garage

SPOILEDROTTEN_30

Nov 23, 2015

Would definelty recommend to friends or family looking for a vehicle. Friendly, professional service from the Sales person to the finance Manager. Follow up calls were done to check and see if everything was going well with our new car.

Cheryl

Nov 22, 2015

I had lost all but one key to my Azera. I call Hyundai of Orange Park and spoke with a person in the parts dept. He ordered my key that very day. Within two days my keys were in. The keys had to programmed. I walked in without an appointment and spoke with Zack. He immediately arranged for my car to be pulled into the service bay and within 30 minutes I was on my way, I always use Hyundai of Orange when my Azera needs service. They are great people.

Slothie 1

Nov 20, 2015

Received excellent treatment, quick and prompt service and assistance in our purchasing a vehicle. I would expect nothing less, having dealt with Hyundiai of Orange Park before they as always are awesome Special shout out to John Keester, Harry in finance and of course Mr..J H. Thank You

Misty J.

Nov 19, 2015

I always have a great experience whenever I take my car back to Orange Park Hyundai for service and maintenance. My most recent visit was for a routine oil change and tire rotation and as always, I received great service from Megan Jimenez and John Keester. Courteous and professional staff always!

TINYSBABE

Nov 18, 2015

Our buying experience was great. John Horton was our salesman. He was well informed and got us the best price for our trade and our new car. I would highly recommend him to friends

JCWMUSIC30

Nov 17, 2015

Excellent service Sylvester was very easy to work with and Harry in finance was also very easy to work with. Will buy my next car there.

emorales

Nov 13, 2015

I bought 2 vehicles from Hyundai of Orange Park, and every time I take my vehicle for maintenace , the customer service , attention and service is wonderful, The service Rep. Hattie Bramlitt , she is always attentive and courteous with the customers . I am Glad she was my service rep.. Great service !!! I will always recommend this dealership of Orange Park. Is no other Dealer that can compete with the great service and awesome customer service of Hyundai of Orange Park.

JMJ2013.MJ

Nov 11, 2015

Awesome place bought two cars from here with the second time being a better experience thanks for the help with my trade and purchase of my car.

COELLA

Nov 10, 2015

Thank you Sylvester for an awesome new car buying experience and for welcoming me into the Hyundai family! I couldn't have asked for a better experience.

toshial

Nov 9, 2015

Every time I bring my car to get serviced I've had a wonderful experience every time. The staff always greets me and I'm in and out in no time. When the car is returned to me it's clean, fresh and running smoothly. In the waiting area they have the T.V. playing and a cup of hot coffee waiting on me. I love how they make each one of their customers feel welcomed no matter who you are.

lindalee

Nov 8, 2015

John Keester was my svc rep on my last visit. He was very professional and knowledgeable and did not pressure me in any way. He had my car checked out and serviced in a timely fashion and gave me a great deal on a new set of tires and while I am a shopper for prices, I felt very comfortable with the price he gave me. There is another dealer closer to my home but I feel more comfortable coming across town to this dealership.

Nathan1766

Nov 8, 2015

Every time I have taken my Sonata to Hyundai of Orange Park, Hattie Bramlitt always makes sure my car is serviced as quickly as possible, and all maintenance is done, or set up. Always washed and vacuumed and ready to go. I will continue to take my Sonata there for service as long as I'm in Orange Park. Great job!

Lbusch38

Nov 4, 2015

Carl and Kendra made the purchase of my Hyundai Elantra very calm. Carl did not pressure me. I actually test drove 2 vehicles and fell in love with the second one. Carl went out of his way and drove my old car home for me. I would definitely reccomend Jack Hanania's Hyundai of Orange Park!

DEBMAR.BOYS

Nov 3, 2015

have purchased 3 vehicles from the same dealer will definately recomend him he was not pushy. Listened to our needs and did not try to push more onto us. very personable

jmr020244

Nov 1, 2015

I bought my first Hyundai in 2006 from your dealership. I still own that vehicle. I have only had the vehicle serviced at your dealership. Hattie Bramlitt and your service department staff are very professional and I enjoy doing business with them

ahjensen

Oct 31, 2015

Hattie Bramlitt showed genuine concern in assisting me. She took it upon herself to solve an issue I had with the parts department. She conducted herself in a very professional manner at all times during my visit.

Car1richardson

Oct 29, 2015

Sherman does his job with proud. Recommend Sherman Cooper to assist you, he is proactive and very understanding. Great job overall .. hyundai .......it feels good to go somewhere and be treated with respect

Marianne Ingram

Oct 27, 2015

I came into the dealership Tuesday 10/20/2015 for a scheduled oil change, and paint sealant. I mentioned to Hattie Bramlett while I was there I was thinking about trading my my car. She took all of my information and advised me she would give my information to one of her sales rep. Within 30 minutes of getting home I received a call from a salesman. Hattie is true to her and her Customer Service is impeccable. I have worked with her for over 7 years now and she is a perfect example of amazing Customer Service. I went back to the dealership and left out of there with a 2016 Hyundai Tucson. KUDOS to Hattie as she needs to be recognized for her excellent Customer Service.

Beth

Oct 26, 2015

Hattie Bramlett was awesome in her care of me and my Suv.

Ken R

Oct 25, 2015

Purchased a new Sonata here. The sales staff was friendly and wasn't pushy. I feel I received a great deal on the car.Returned for my first oil change and was surprised to find out it was complementary. I will recommend Hyundai of Orange Park to anyone who asks.

Pahlsl

Oct 21, 2015

The service department is awesome! Very attentive and friendly. They get customers in and out quick and make sure you are satisfied. Hattie has been my go to for service for over 10 years, first at Dodge and now Hyundai. She is great.

GRANDMALISTING

Oct 20, 2015

Everyone was polite and helpful. As far as buying a car it was a good experience. I would definitely recommend this dealer and I love these car.

RPAMS

Oct 20, 2015

Sales PersonMr. Joe Plourde is the right person you having sellings your cars. He has excellent customer service skills. Also the person who did the financial paper work, forgot his name, but we enjoyed speaking to him also, he loves his job and they both showed it with their great customer service skills.

JLYNN2820

Oct 19, 2015

My salesman Joe Plourde was exceptional. He searched far and wide for the exact vehicle that fit my needs and when he found one that was still on the boat, he called me in and we made it mine. I am an Orange Park Hyundai customer for life!

Bruce

Oct 18, 2015

Parking at the service center is just a little tight for me. But after you do get it parked all is good. The speed & service are right on. and at the end of your service they backed the car in at service center so all I had to do was pull out I can do this it's the pulling in that gets me. If I had to back out lets not go there.

George navypi

Oct 17, 2015

I was impressed with how well my service call was handled. Hattie Bramlitt listened to my problem and took care of the paperwork required to fix my problem. Her attitude and professionalism were outstanding. She is a pleasure to work with and a great asset to the dealership.

Peach77

Oct 17, 2015

Megan Bailey met me as I entered the door and was ready to assist me immediately. She was very personable and knowledgeable of my car's service schedule. She updated me on the progress as I waited and reviewed actions that had taken place with my car upon completion. I have always been treated with respect at Hyundai of Orange Park and I love being able to schedule my service appointment on line.

5lippy

Oct 15, 2015

Service Advisor Zack Wombolt did a great job and was very helpful and professional. He made sure me and my car were well taken care of. I recommend him highly.

Uncanni

Oct 15, 2015

My Service advisor Sherman Cooper was personable, professional and provided a hassle free experience when I recently had my Hyundai Veloster Turbo in for routine service at Orange Park Hyundai. He made sure all my questions where answered thoroughly and took the time to explain the details of my service. He provided a clean Elantra loaner car since it was in for several hours. I got my car back when promised and it was washed an vacuumed. With valuable team members like Sherman, it's no surprise that Orange Park Hyundai has such a high customer satisfaction rating. I would highly recommend Orange Park Hyundai to other Hyundai owners.

Chris and Connie

Oct 14, 2015

Drew Morrell was great, showed us every car we wanted to see, test drove two different models and was spot on in knowledge about each model and year. We would follow him anywhere. He knew we were there to buy and did not push our decisions or make us fell rushed. We left with next years model ! The showroom could use some refreshing.

Nancy Appleton

Oct 13, 2015

I was very pleased with the service. Hattie gave me a loaner car while my car was being serviced.

KC

Oct 12, 2015

Always great service at this dealership. Keep up the great customer service.

Niedzwiecki-Barley Families

Oct 11, 2015

It was time for my Tune- up & Oil Change so I just dropped by without an appointment because I was in the area. Even though I had a little of a wait in front of me, they still gave me an option of being next in line for service or to come back at my convenience with a scheduled appt. I had a coupon for a discount on my oil change that was expiring and wanted to use it. They assured me that the coupon was good regardless and I chose to come back later in the week. Zack Wombalt & John Keester stood by their promise, I got my discount along with a clean car, inside and outside! They are awesome and as always, I recommend them. Orange Park Hyuandai is the Best!

Al andrade

Oct 10, 2015

Hattie Bramlitt is a wonderful and great customer service, she's very knowledgeable and always have a great attitude. We need people like that to make business successful.

CHICROCKY

Oct 10, 2015

People were awesome and friendly, process wasn't too long and I left extremely happy with the exact vehicle I wanted. I am extremely happy with my experience and purchase!

Jojo

Oct 10, 2015

I went to this dealership and it was the best customer service. Kelton was great and he greeted me soon as I got out my car. I mean everything went so smoothly and I got a new car. I did not have to wait. When I saw Kendra age was so nice and knew I how to be professional and talk to me. Her personality was great. I would recommend this dealership to anyone who wants to buy a nice car. I am going to send some customers their way.??

danielcprovenza21

Oct 8, 2015

I drove 30 miles to this dealer because I preferred them over Saint Augustine one to have my airbag light checked. Service adviser tells me he he would be able to look at it no problem, but fails to tell me that it is an extra 115.00 charge. He waits until I drive all the way over there to tell me this. It is unfortunate to say I will not be using them again. VERY POOR SERVICE!

Melysa

Oct 8, 2015

Donovan Cauley was excellent and very pleasant to do business with. I felt comfortable with how he communicated and the knowledge of his profession. Very professional

Brooke88

Oct 7, 2015

Just wanted to say thank you Carl Morgan for all your help in selecting a new vehicle for my family.I couldn't be happier with my Santa Fe. Thank you.

HUDSONKK

Oct 7, 2015

Carl Morgan was an absolute sales professional who was knowledgeable and courteous. He was able to get me financed and into a new vehicle quickly and efficiently. I would highly recommend him to anyone.

HAPPY!

Oct 4, 2015

I just recently bought a Hyundai and shopped the service department, as well as, the dealership. Sherman Cooper of Hyundai of Orange Park's service department is outstanding! I know my car is getting excellent service, plus Sherman is always through, attentive, and delivers service on time! Thank you Sherman and Jack Hanania's Hyundai of Orange Park team!Kathy Sisbarro

1stHyundai

Oct 3, 2015

Each time I have brought my Elantra in for routine maintenance, recall, repairs or even just to ask a question they have been very helpful and the one whom I have had the best contact with is Hattie Bramlitt. She is professional, pleasant, eager to help and gets me right in to who I need to see. I've never had a bad experience at Hyundai of Jax

Axel

Oct 2, 2015

This is the fourth car we have bought from them, they are great. We will be back when it is time to buy the next one too. I have two new sonata turbo, car runs good but breaks a lots too.

DLAIACONA60

Oct 2, 2015

Very professional and got me the car I wanted. I would definitely recommend Joe. The shiw room was clean as well as the offices and the entire staff that I had seen was friendly and smiling. Very nice to see.

Hiram Abiff

Oct 1, 2015

An upstanding salesman who got me a good deal. Highly recommend Carl Morgan.

Susan

Oct 1, 2015

Thank you very much to Allan Rawis for the good customer service he has given us. He is highly recommended to other customers .

AML1967

Oct 1, 2015

Kelton is an excellent salesperson. My daughter and her daughter has bought all of her Hyundai's by him. Kelton strives to make his customers feel at home and he is very easy to talk with.

Gregg

Sep 29, 2015

Took my new Sonata to Hyundai of OP for my first service appointment and I was very pleased with the experience....I got in and out quickly and from the time I entered the front door , I was very impressed with everyone and how they dealt with me and everyone else that came in. My service person was Hattie Bramlitt and I was treated with great respect and felt great about the experience. She was very knowledgeable and explained everything in detail to me. I plan on doing all of my future service at Hyundai of OP and plan on dealing with Hattie in the future. While I was there waiting,I was wondering what,if any, training she had because she was very positive and upbeat with me and everyone else . Made recommendations, not trying to hard sell any service, and let each person decide what they wanted. The purchase of my vehicle was great and the servicing was also better than I anticipated. This was the least stressful service experience I have ever encountered and I am sure this will continue in the future. I did before- after buying the car- and still do now-after the service recommend Hyundai OP to anyone!

BPeacock

Sep 29, 2015

Went out of there way to help me make a new car purchase. This was my first new car purchase in 10yrs and what a pleasant experience it was. Thanks to Alan Rawls and Victor Hanania for getting the car I wanted with the options I was looking for and at a price I can afford.

CANELA41

Sep 29, 2015

I had an appointment with Carl I was running a little late because of a small family issue and he was understanding. Once we arrived he greeted us showed us cars in our budget and within our interest and we were in and out in a relatively short time no issues and got the car I wanted for a great price.

Country Nana

Sep 29, 2015

Hattie Bramlitt has always been cheerful and most efficient with getting you out as quickly as possibleand answering all your questions. She is a true asset for your company.

DTWIGG99999

Sep 29, 2015

He was professional explained everything I actually enjoyed buying the car and not get aggravated he had me out in a reasonable time I would definitely recommend that salesman to my friends

Salas, B

Sep 29, 2015

This is the 3rd Santa Fe for me. I don't know of any other vehicle that compares to the quality and value of a Hyundai.Your service department is wonderful. I always ask for your service advisor - Hattie Bramlitt. She keeps me informed of the progress during service and whether other items on the car need attention. If I have a question and she doesn't know the answer she finds someone who does. I usually leave with a peace of mind feeling because my car is 100%.

CDTDAR

Sep 28, 2015

Friendly,knowledgeable, and willing to helpI have better understanding about the extended warranty I purchased with this car. With the purchase of my 2011 Sonata didn't get the warranty I thought I purchased.It turned out to be maintenance agreement, and I still paid for maintenance.

HM1DOC505

Sep 28, 2015

This is the second car we have bought from them they are great. We will be back when it is time to buy the next one too.

They are DESEIVING THIEVES

Sep 24, 2015

I'm going to start by saying that my first time around was not the best experience BUT,,, I decided to express and gave the dealership a second opportunity to make it right while being a good deal for me..This time around I negotiated with Steve Vargas and he was AMAZING while working with my complicated case. Him and the team made it possible for me to get the car that I wanted (Mini Cooper 2011) while keeping tha payment I needed. This time he was upfront and did not hide any number or information from me.The lady in the final paperwork/ financing part was AWESOME TOO. Off course did her part as a sell person but respected and was clear and upfront as well.Johnny Chavez, my previous seller from day before, apologized for misunderstanding and did what he could to fix the situation...Overall ended being a happy camper. Now hopping everything continues like this... I do recommend the dealer; though I advice them not to hide or change information given and advice public to ask all needed questions and get them in paper too. So far, I'm planning to return for business...

GJMADDEN

Sep 23, 2015

We were pleasantly surprised with the service and efficiency of the staff at Hyundai Of Orange Park from the sales staff to the finance department.

PLARENTK

Sep 20, 2015

I'm satisfied with my experience at this dealership. Will recommend to anybody. I probably will bring my vehicle to be serviced there. I like the car looking forward and hopping that it is reliable as promised.

JCDK3131

Sep 18, 2015

I had a pleasant experience purchasing my new vehicle at Orange Park Hyundai and I will return there in the future when we purchase another vehicle.

michael1

Sep 18, 2015

I arrived at the dealership and the manager asked what i was looking for i told him then they ran a credit check no permission was given to do so. I did not find that out until i got notice from my credit monitoring company about the inquiry, which lowered my score. These people are scam artists and liars. I would stay away from this company.

RODMANJAX

Sep 18, 2015

went in for an oil change on my 2012 Elantra / 2 hours later , drove off in a new 2015 Genesis...nice car / plenty of power

HEATHERA.WHITFIELD

Sep 14, 2015

The sale person was very nice and I got great customer service. i WILL FOR SURE SEND PEOPLE THERE IN THE FUTURE! IT WAS A GREAT EXPERIENCE! A+

Nancyh318

Sep 11, 2015

Alan Rawls is an outstanding worker for that dealership. Fantastic service always taking care of us when we need it. Definitely recommend him to anyone who wants to buy a car.

jarhead

Sep 9, 2015

Very professional in all aspects of the sales procedure. Would have liked to have seen and met a shop foreman, I get a "first hand" feel for the service performed?

LAWREN1108

Sep 9, 2015

The world's greatest salesperson and management! My purchase at Hyundai of Orange Park was pleasant and I recommend this place to everyone that I know.

Shenether Brooks

Sep 8, 2015

Kelton Powell is the best. Great customer service skills. My son ans i love the car :-) The best car buying service i've ever experienced.

JMALMGREN2

Sep 7, 2015

I've purchased three vehicles from this dealership. They are friendly, fair, and have a great service department. I've not encountered another dealership that is so easy to work with!

ONEALKYLE23

Sep 7, 2015

This my first car buying experience and it went amazing. Carl was very helpful and friendly. He was willing to do whatever was needed to get the right car for me and worked with my price range.

Ruthie

Sep 6, 2015

We were greeted by Tom and explained what we were looking for (model and make) already knew we wanted a Hyundai. We had bought 2 new vehicles previously from Hyundai of Orange Park and have owned 6 Hyundai's. Tom took all the hassle out of car shopping made choosing the perfect vehicle for us easy. Great experience. Also, offers the best coffee in town.

Darlene Haney

Sep 5, 2015

I have never had a good car shopping experience,but so many people told me to go to Orange Park Hyundai. I fell in love with the Sonata and thats what I wanted. I spoke with sales rep Tim Reynolds told him what I wanted. It started looking like the other experiences, but the was presistent on my behalf. Then got Mr. Hanania inovled and theh scored a touch down on my behalf. I could have thrown my brothers name around to get the deal done quicker. I knew for a fact they knew each other he is one of his best Acura customers, but I wanted to see if all the buzz was true and i can truly say he is a man of his word... Thank you for changing my car buying experience Let me not foget to also thank Mr. Donovan who stayed with me to the finish line. ( GREAT EXAMPLE OF TEAM WORK)

bmcmorrow

Sep 5, 2015

Sherman Cooper treated me like I owned a Maserati! He was super busy but got me in and out quickly, recommended what should be done and when. My car was done and ready to go when I was originally told. Oh yeah, I called that morning, no advance appointment. Made sure I got Sherman's contact info because he has become my official service rep! The dealership certainly isn't the closest for me, but because of the experience I will definitely continue to service my Sante Fe here.

Carolyn & Ray Barley

Sep 4, 2015

We own 3 new Hyuandai Vehicles and are looking forward to adding another one soon! We have had Wonderful Service both in Buying & Servicing our automobiles. We couldn't ask for more from the time we started searching for that special vehicle to having them serviced, both at suggested check- up , tune- up times and questionable " lights" or suggested follow ups. They schedule your appointment times around your schedule, which I need, and always make you feel you are a valued customer. We have had numerous contacts from the Orange Park Hyuandai Store, from Service Tech, Zack Wombolt, Service Director, John Keester, To Senior Customer Satisfaction, Kin Tse. This has just been in the last 60 days! They are great to work with, no matter what concerns you may have. We love our cars, the drive is smooth and comfortable and the money saved in gas reflects in my back pocket! With the 10/ Yr., 100k Miles Guarantee, we never worry about getting on the road and taking vacations anymore, especially with the Grandchildren on board. They truly are a great Dealership all the way around if you are looking for Full Satisfaction. We highly Recommend them, you won't be disappointed.

FMATT99

Sep 2, 2015

Carl Morgan made this deal happen. He and Finance Manager Kyndra Clark took care of me from start to finish by finding the right vehicle and financing to make this deal happen.

marshall1

Sep 2, 2015

Once again Zach Womboldt and the service department were excellent. All issues were resolved in the appropriate time. Could not be happier with the overall experience.

Lilleira McKenzie

Sep 1, 2015

Once again my experience with OP Hyundai was great. Sherman Cooper assisted me and went the extra mile to help me achieve my car cares and kept my schedule on time. I appreciated him arranging transportation while the car was in the dealership cause I had so much to do workwise.

jarhead

Sep 1, 2015

John Horton, that's the man from beginning to end. Has great smile, strong hand shake and knowledge of the product. Would send anybody to see him for a purchase. Tks John Jim & Yvette Beutel

Wayne and Sandy Hannah

Aug 30, 2015

I was very happy with our salesman Alan Rawls what a great and knowledgeable man very pleasant no pressure at all. I have been doing a lot a research driven many cars. I currently own a Sonata and decided that's what I wanted to get after all. After calling around and pricing in different areas Hyundai of Orange Park won my business. I spoke to Alan told him exactly what I wanted, a new Sonata the color interior and the bells and whistles. I made an appointment for the next day and was pleasantly greated by two or three other people and immediately they called for Alan to come to the showroom. He already had the exact car I was interested in my husband and I took a test drive at that point I knew I was ready to make a deal. Since this was going to be my first car with all the extra electronics and I was not sure how to do the set ups Alan was so kind to set everything up for me ahead of time with my smartphone. We were then sent back to have the contract for sale written up with Kendra Clark she was so nice explained everything and took care of all this in a timely manner. At this point we were ready to drive away in an awesome and beautiful car. I have to say our whole experience at this dealership went very smooth end everyone was so nice if I had to do it over again I would go back there. Wayne and Sandy Hannah

Melinda hyundia

Aug 30, 2015

Excellent, fast, went in for oil change and it was a normal day. The service was fast, and of course they were very professional. Place was clean.

Joan

Aug 29, 2015

Zach Wambolt went above and beyond to rescue me when my tire went flat on the highway! I can't ask for better service! The quality of the work and the professionalism of the staff at Hyundai of Orange Park is exemplary! I am truly grateful for the splendid service that keeps my Santa Fe running at top notch performance! I can't think of anywhere I would rather have my car maintained than at this dealership!

Cranky Yankee

Aug 28, 2015

Hattie Bramlitt provided excellent customer service on my recent trip, as she always has. She has been my main service contact since I bought my Accent in 2008, and has never disappointed me.

Sadler, Charlotte123

Aug 28, 2015

High Five to Randy Evans ! Shout out to Kelton! Best experience ever at this dealership! Very attentive and extremely professional . A real "wow" experience! YAY!

Sabrinafaust

Aug 25, 2015

Very please with the service we received on purchasing our new Genesis 2015 vehicle. I would highly recommend the Orange Park location and their sales team were phenomenal.

Gene McCoskey

Aug 24, 2015

Joe and his team was professional as always. As a returning customer, I have not been disappointed.

Marilyn Crooms

Aug 24, 2015

continue excellent after the sale, for that what I have received from this dealer ship. the schedule appointment and or will provided you with a loaner vehicle so that you can continue your daily life. I am so thankful that I chose to purchase a Hyundia Sante Fe, which rides so wonderful. If you really wants service after the sale, get your vehicle from Hyundia of Orange Park.

S. Faust

Aug 24, 2015

Great group of people! From the moment we walked in, very professional

CARLA.SMITH

Aug 24, 2015

Joe Plourde was very helpful and paid close attention to the requirements we needed to meet with this vehicle. He was very helpful and not too pushy. He went out of his way to make sure that the vehicles he showed us met the height restrictions we were working in helped us find one that was low enough and met the chair adjustments that were needed. He worked really hard to make sure that the vehicle would also meet within our budget concerns, VERY refreshing to work with someone who cares about your financial happiness as well as your vehicle happiness.

KRICH0

Aug 20, 2015

Orange Park Hyundai was a pleasure to work with. The staff was friendly and low key. No high pressure sales. I would recommend Orange Park Hyundai to my friends.

MARSALVA12

Aug 20, 2015

Overall a very pleasant buying experience, staff by experienced employees and the price is just right. I would definitely buy another car in the future and highly recommend this dealership to our friends.

RNBAMBI

Aug 20, 2015

We love the car, Donovan Cauley the salesperson is very hardworking and very helpful. He works hard, we like our salesperson. It was a great experience. Excellent with customer service.

Jorge Muniz

Aug 19, 2015

Everything was fine. She was excellent!!...Great customer Service...

citycotton68

Aug 19, 2015

My husband and I went to Orange Park Hyundai to purchase a new car. We had spoke with Carl Morgan via e-mail before we went in. Carl is very professional and ver customer service oriented. With Carl's help we were able to get the exact car we were looking for at a price that was very fair! In the Finance department we had the pleasure of working with Kendra who was wonderful. She went above and beyond and was able to get us lower financing than our own credit union. I would highly recommend Orange Park Hyundai and their wonderful staff, Carl and Kendra, and I do not want to forget Victor ( I assume he was the Manager) he was wonderful and made sure my husband and I had the best experience possible!!

CHRIS042187

Aug 18, 2015

Amazing experience. Will most definitely recommend Hyundai of Orange Park to all my friends and family and will always use them myself. Alan Rawls is very professional and very easy to work with.

KTHOM93

Aug 14, 2015

Had a wonderful experience in leasing my first car. Micah offered the perfect amount of help without being aggressive or pushy. I didn't feel rushed at all. Will definitely go back again!

IVANA_BARNES

Aug 13, 2015

Kelton was great! Answered all of my questions and made me feel comfortable. All of the staff was friendly. I would recommend this dealership to everyone I know.

CJTOOLEY

Aug 10, 2015

Overall our experience was pleasant. Was just surprised at how long the whole procedure took, especially since my husband was on portable oxygen. But we were treated with a lot of care.

DBEATY1968

Aug 10, 2015

We had a great experience. Joe was professional and knowledgeable. No real pressure. At one point we even left and didn't feel hassled. This is the second vehicle we bought from this dealership and it likely will not be the last.

pearlsonata

Aug 10, 2015

Your service department is excellent. Thank you Hattie Bramlitt and also to Zach. I really appreciate the quality of work and the atmosphere of the service dept.

thethirdhalf

Aug 9, 2015

It took a little longer than I expected to get into the car I was looking at, but Danny Hines was patient and used his contacts to ensure I got a payment I was able to afford and the best possible APR. Randy Evans was even more patient with me to go over all the features I have with my new car. I look forward to doing more business with them in the future.

SSHYNETRA3

Aug 7, 2015

CARL YOUR THE MAN!!!' Very helpful thank you and I hope to see you soon for another sale. Your efficiency was great I really Appreciate everything

Vera Israel

Aug 6, 2015

Sherman Cooper was my service adviser and he is great, which is why I ask for him when I make appointments to have my car serviced, he is very knowledgeable, always explains himself and what need to be done so when you leave there is no questions in your mind . Great Service.

quartzsonata

Aug 5, 2015

My Wife and I have both been looking for new vehicles for 3 months. We know what we wanted but have very limited budgets.After a bad experience at another local dealer I went to Hyundai of Orange Park. Sylvester helped me get a new Hyundai at a price I was comfortable with. Not one of 6 other dealers local and otherwise came close. We are now trying to make a deal happen for my wife as well and hope to deal with them again in the future. They also sold us my wives current car in 2010.

WOMANSONG01

Aug 5, 2015

This was the second time we have gone to this dealership for a car. The service was excellent and the selection was great. We were very satisfied.

HappyGirl

Aug 3, 2015

I recently had multiple lights come on in my car while driving, so I called the Orange Park Hyundai dealership (where I purchased my car) immediately and got Megan Bailey on the phone. She couldn't have been nicer, or more professional! She knew what the problem was right away and suggested that I come down to have it repaired that day. I informed her that I live an hour away and would't be able have anyone pick me up, so she offered the use of a loaner car until my car was ready and said that she would keep me up to date regularly until my car was ready. She was very thorough and lived up to every customer service expectation that I have, which is high after working in a luxury hotel for over a decade!

Blackjack 27

Aug 1, 2015

If you are in the Market for a car, I would not hesitate to buy from Hyundai of Orang Park. Joe Plourde is the salesman to see. Very professional and extremely knowledgeable. No pressure. Takes the time to make sure you know about all the features available on your car.

Blackjack27

Aug 1, 2015

Joh Keester and Hattie Bramlitt have been able to show how to run a Service Department. They are most helpful even in the most difficult of situations. Always professional and composed. Both eager to assist in fixing the problems encountered.

Larry Garcia & Stephanie Sweet

Jul 31, 2015

My Hyundai Entourage was in need of brakes so we took it to our dealer Hyundai of Orange Park. Hattie Bramlitt is our go to girl for service. She is very knowledgeable in her job and as to what service is needed and works with customers to make them happy. Hattie makes taking your vehicle in for service more of a pleasure then a chore. Along with her great smile she will make sure the job is done right and on time.

Ricky

Jul 31, 2015

We have been having our vehicle serviced at the Orange Park dealership since 2004.Hattie Bramlitt has always been the one I've worked with and found her to be knowledgeable, friendlyand most professional.

debbie

Jul 30, 2015

Hattie Bramlitt is the person I prefer to work with. She's always professional, friendly, and a pleasure to trust my car with. I always ask for her!

Don

Jul 29, 2015

1st time to visit the service department and was very pleased. Hattie Bramlitt was my service adviser and she was very professional and prompt in handling my vehicles needs.Hattie kept me advised on progress of service and anticipated time of delivery. Nice to see someone that obviously enjoys their work.

IHAVEPRETTYDIMPLES

Jul 27, 2015

I like my car. I had a great experience. Drew was great. I do not have anything more to add. I would recommend the dealership to friends.

REVE21

Jul 26, 2015

I found Hyundai sonata 2015 2.0T limited was my one of the dream car. I brought myself to a dealership for a couple of times. My sales consultant Mr. Juma Orashev was explained to me about the kindly and eagerly the vehicle. He was not aggressive at all. I was really comfortable to asked him everything that I need to know about the vehicle. After purchase, he was set up checking my car as well. I highly recommend Hyundai of Orange Park and Mr. Juma Orashev. I really appreciated Of his help to get my dream car!

VIRGENROMERO01

Jul 24, 2015

I love to buy my family vehicles at this dealership. My husband and I had bought 4 vehicles at Hyundai of Orange Park since the end of 2012. We don't mind to drive 45 minutes to purchase or trade-in a vehicle because we know for sure that in a couple of hours we are going to leave the dealership driving a new car, with no pressure at all or the feeling that you were forced to purchase a car. We always have good incentive discounts, good prices, good banks, excellent interest rates, affordable monthly payments, etc. We always look for the Internet Sales Manager, Alan Rawls. He is great! Just from the beginning when you email or call him, expressing your interest to purchase a vehicle, he does his best finding the right car for you (financially, preferences, etc.). Once you arrive to the dealership, he does not play games (negotiations back and forth) with the managers. You explain him your needs & preferences (ej. heated seats, Bluetooth, etc.), how much money you are putting down for down payment; how much you can afford to pay a month; your payoff $ balance for trade-in; and he will find the right vehicle for you in no time with excellent monthly payments. Again, you DONT have to negotiate prices and payments back and forth. You got want you need in a short time. At least that is my own experience during these four times I had purchased a vehicle with Alan Rawls and one of the managers, Steve Vargas. He is great! The finance manager Kindra Clark is awesome as well. She is so friendly that makes you feel that you are welcome and comfortable doing business with her. I am saying this because in previous experiences with other dealers here in Florida and Mass., when is time to seat down with the finance manager, you have the feeling you are going to the guillotine. Their faces are not friendly at all. They are more interested in keeping adding more charges to the sale than your personal live, and get rid of you fast. With the people previously mentioned you don't receive that impression. Their services are OUTSTANDING!

Sandra M

Jul 22, 2015

Hattie bramlitt did a great job getting my car serviced and me done timely.

"MLDavis Hyundai of Orange Park fan"

Jul 20, 2015

I've been dealing with Hyundai of Orange Park for 4yrs. My specialist is Zack Wombolt the reason I call him that is being a woman some dealerships take advantage with giving us service. But Zack Wombolt from day one was honest and explained things clearly to me. From my very first experience up to my most recent experience on Friday July 17, 2015 he has taken time to assist me when I come in for any service. I'm a person that when I recieved a great service I will keep coming back and tell people who may have horror stories like I use to have before becoming a client of Hyundai. Mr. Wombolt is my hero and I would like to personally tell him and Hyundai thank you for 4 years of wonderful service. I have not the words to say how much having a company you can trust means to me. Please keep up the great work and five stars are as high as I can go but Mr. Wombolt and Hyundai are a Perfect (10) in my book. Thanks

carlover,Liz

Jul 20, 2015

I purchased an interior/ exterior protection package for my pre-owned Elantra. Randy Evans, my sales associate, helped me set up the initial treatment there at the dealership. I was expecting up to two hours to wait for the service and was shocked when Randy brought me the keys in under 60 minutes. Apparently, a couple guys teamed up to knock it out, and get me on the road.. Wow, amazing! I had a couple minutes to chat with the best finance manager I have ever dealt with, Kyndra Clark, what a sweetheart.Great experience all around.Liz Mathis

JW

Jul 17, 2015

I had really good experience at this dealership. My customer care was really kind, helpful and doesn't feel any pushover. I was really comfortable to buying process. I definitely recommend this dealership and Mr Juma.

Furminsky 123

Jul 17, 2015

Great employers top job not waiting long employees with fantastic they treat custom is great and I really appreciate preciate service like that makes me keep coming back my car I love you clean it good vacuum the car top to bottom clean the seeds and windows thank you very much

ANGELAELLIOTT11

Jul 15, 2015

Everything was great. Carl did a good job servicing our needs. Thanks for everything. I love my new car and the service was truly wonderful.

LJRIC

Jul 14, 2015

After a very poor experience with another hyndai dealership when a family member purchased an Elantra I swore I would never ever even consider Hyndai.Decided to look at Velosters and Randy Evans was my sales person-I have changed my opinion of this brand by Mr. Evans informative help and pleasant manner.This dealership made purchasing a new car very stress free and easy.I hate the whole process of car buying but Mr.Evans was very helpful and I consider this purchase easy and stress free-LOVE THE CAR!Thank you Randy Evans!!

LSCHUENEMAN

Jul 14, 2015

Carl Morgan is the best!! He was able to answer all of our questions and make it an easy transaction. We will be back to your dealership.

TSJNEWMAN

Jul 14, 2015

Wonderful experience with the dealership. This is the fifth car we've purchased or leased from them and would recommend the to anyone. Always felt like we got fair deals and received great experience

Woody Rusinovich

Jul 13, 2015

Orange Park Hyundia is a great dealership for service they are all very friendly and great folks to work with even though I bought my Sante Fe in St. Augustine I have it serviced at the Orange Park dealership Hattie Bramlitt is one of the best service advisors I have worked with in a very long time she is a very good at customers needs and getting the job done for you. I even have my 2004 Nissan Titan serviced at Orange Park Hyundia.

swalton83

Jul 12, 2015

We have been purchasing cars for 35 years and this is the best experience we have ever had. Alan Rawls made it happen for us. He is knowledgeable, professional and very nice to work with. Our initial contact was through the internet and the price he gave then was the exact price we paid.

MBailey

Jul 10, 2015

Hattie Bramlitt explained everything that was needed and by phone also kept me updated. She is always pleasant.

CALEX002

Jul 9, 2015

It was a last minute car buy late in the day to. Replace my nieces car and the did a great job for me stay past closing Wonderful deal they worked out for me

PATRICKBYRNES

Jul 9, 2015

Great Customer service all around.. 2nd car from this dealer and will definitely continue my services with them! Short wait times, over all amazing products and services

ASHLEYMCDOUGAL09

Jul 8, 2015

I absolutely LOVE my new 2015 Elantra! Every time I get into it, all I can do is smile! Joe, Victor, and Danny - you guys are simply amazing! Buying a car is a HUGE deal and sometimes a bit overwhelming...You all made sure that I got exactly what I wanted and the entire process was so easy! I appreciate everything that you did for me - from getting my windows tinted and detailing my car before I picked it up! Please know that nothing went unnoticed! Thank you, Thank you, Thank you!!!!

BAVISL

Jul 8, 2015

professional strait forward pleasant explanatory the staff was extremely patient with us and did the beast to help us to get the vehicle we want and got a fair price on our old vehicles.

XMWRIGHT

Jul 8, 2015

sales person needs to deliver what he says he can do or get help from someone else who can, Thomas is a nice guy I feel he needs to found out things

Chasity

Jul 7, 2015

Mr Harry and Mr Holly at hyundai of Orange park are excellent !! I've had bad experiences in the past with dealerships and honestly I didn't even want to go , but after talking to Mr Holly on the phone he made my car buying experience fun and easy . I wasn't at the dealership all day long and they were very honest and open to me.Thank you both for helping me. I will be back.Chasity

chrisj81

Jul 7, 2015

Thanks to Hattie Bramlitt for excellent help. For the Last six and a half years Hattie has always been courteous, and efficient in dealing with whatever service my Elantra has needed. Also, always has a great attitude, no matter how early in the morning! Thanks to the whole staff at O.P. Hyundai service department.

Pinky Timmons

Jul 7, 2015

Outstanding service. Kelton Powell were awesome he went over and beyond to ensure my satisfaction. his service was excellent I referred a friend to him. Thanks Kelton.

tsmith1962

Jul 6, 2015

Got to the dealership a few minutes early, the service tech (Sherman Cooper) got my paperwork ready rather quickly. Had an oil change, and 5 light bulbs replaced, plus Mr. Cooper noticed that my car had a recall on a particular cable. The work was done less than hour and a half. The personnel are very polite and customer service oriented. I will continue to use their services when necessary.

nana-bot

Jul 2, 2015

Hattie was her usual outstanding self. Always helpful and friendly.

Ahernandez12

Jul 1, 2015

I took my car in for an oil change and also had a few other questions. Sherman Cooper assisted me during my visit. He answered all my questions and was very pleasant! He took the time to make sure I was taken care of.

PETTWAYANTHONY

Jul 1, 2015

Great service from start to finish. I will definitely recommend this dealership to my Sailors. I plan on using their service department for all of this vehicles scheduled service.

EUDYAPRIL

Jun 30, 2015

I took my 2012 Hyundai Veracruz in for regular maintenance and my dad and I both ended up both buying new Hyundai's while we were waiting.I kept my Veracruz and added a sports car to have fun cruising in. Joe the salesman, Hattie the Customer Service Rep and Sara in the finance office were awesome. We went back to the dealership a few days after we bought our cars and not only did they remember us they knew us by name.

njguy1999

Jun 30, 2015

Took delivery of a new vehicle..2 weeks later told.loan didnt go thru needed to bring car back. Waited 3 hours on salesfloor tonsee what was going on everyone made no eye contact.Turned out they wanted me to lie to the bank.Came to return car no apology manager couldnt even tske a minute to talk RUDE RUDE place .They are all.nice when they want your sale but after NASTY!!!

ada1893

Jun 29, 2015

Outstanding service. I made an appointment online, made a follow up call and got done faster than expected. Always a pleasure dealing with Hattie. Looking forward to future excellent service.

Charley

Jun 29, 2015

AS ALWAYS HATTIE BRAMLITT HAS ALEAYS GIVEN ME OUTSTANDING SVCKEEPS ME IMFORMED ON ANY AND EVERYTHING. SHE IS GREAT INTERACTING WITH MY 5 YEAR OLD DAUGHTER.SHE'S A BIG ASSEST TO OPH. SHE TAKES THE HEAT OFF OF SOME OTHERS THERE, AS FAR AS I'M CONCERN

SAMI.LELIA97

Jun 29, 2015

I went to the dealership got the service I needed. The whole experience was nice and made me feel good about my purchase. My dealer was very helpful and friendly.

Happy with Hyundai

Jun 27, 2015

My wife and I are extremely pleased with our new Hyundai SUV. It is indeed the "Ultimate." We have dealt with Alan Rawls for our buying experience more than once. He took the time to assess our situation and provide an acceptable solution to our needs. He went "over the top" to ensure our satisfaction. When we are ready for another new car, he's the guy we are going to deal with.

MF69

Jun 27, 2015

The service was exemplary. I had originally taken my 2007 Tucson in for a timing belt change. I suspected there would be many other things that needed attention, and my service rep Hattie Bramlitt listed all those issues for me, and walked me through those things that made the most since to perform at the time and what could wait. It felt more like cooperation than sales push. The dealership is a little cramped but the service more than made up.

SUMNER317

Jun 27, 2015

Every thing was extremely good experience. I will recommend HYUNDAI to my friends to go to HYUNDAI OF ORANGE PARK when looking to buy another auto

Peter vitullo

Jun 26, 2015

Carl Morgan did an outstanding job assisting us with selecting a vehicle and the options.We were very pleased with the entire transaction. We would highly recommend Carl Morgan to future buyers. Not enough parking for customers.

MARVIN CHANCE

Jun 25, 2015

I DO NOT NEED 4 eMAILS TO BE SENT TO ME. i TOLD HATTIE I WOULD BE IN CA. BUT I HAS TO GO INTO THE PACIFIC TO GET THE JOB DONE, US GOVERNMENT DOES NOT HAVE THIS SERVICE AT THIS LOCATION,.

Dan

Jun 24, 2015

I had my car in for servicing. Megan Jimenez was my service representative and was simply wonderful. She always takes care of my car needs. I bring two cars to be serviced on a regular basis and Megan remembers me each time I come in to the service department. Megan is knowledgeable, courteous, and a true professional. I enjoy working with her each time I come to the service department.

Bolo611

Jun 23, 2015

I recently had my wife's car serviced here and she was treated very well. Actually Mr. Zack wombolt made her feel like a VIP, as if She was the only one that mattered there. She was told exactly what would happen and how long it would take. Her experience was seemless, no problems what so ever and was in and out of there in less than an hour. This took the stress off of her busy schedule and my day as well. Thank you Mr. Wombolt

Equus Owner

Jun 23, 2015

Hattie Bramlitt always provides me with exceptional customer service. I stopped in to get my car looked at. I wasn't expecting her to be there but she was. She took care of me in less than 10 minutes.

Al Z.

Jun 21, 2015

Another great experience at the Hyundai of Orange Park service dept. Have purchased two vehicles at this dealership and I have all of my service done there as well. This trip was for the 60,000 mile service and as always, Megan Jimenez got me in and out quickly with all the work done right. I keep going back because Megan and the folks in the back have never let me down.

Seachaser

Jun 19, 2015

You have a great service department I have my Nissan also serviced there along with my Hyundia, Hattie Bramlitt is about the best service rep I have dealt with in a very long time. I want to thank your dealership for the great service and the respect they give the customer. Great customer service is very hard to find now so keep up the greeat job

ITSBEEZYBRIGHT

Jun 17, 2015

The guys did a great job helping me out and getting things done quickly. Thanks Mr Powell.. I'll b back when I need a new car.

Brad S

Jun 13, 2015

We had a wonderful experience working with Randal Evans purchasing a new vehicle. He was extremely knowledgeable about Hyundai and made the process easy and stress free.

Esther

Jun 12, 2015

Since I have moved to Jacksonville from Wesley Chapel 2 years ago I have used Hyundai of Orange Park for all my oil changes and services. I have had the pleasure of Service Rep Zack Wombolt each time I have come. He is always cheerful and excited that I have come to his place for my service. He kept me informed as to how long it would take, explained what I needed done to keep my car in excellent running order, and was very respectful. My car was vaccumed and washed to my surprise.....my other dealer only did that on my first visit and none after that. I will continue to come back to this dealership.

William L. Strickland

Jun 12, 2015

She goes well above for the customer and make Sure you understand the service you are about To receive !!!! Very courteous !!! The service I received was outstanding ,

John P

Jun 10, 2015

If you want to experience excellent customer service, call Hattie Bramlitt at Hyundai of Orange Park. She is knowledgeable, professional, and will give you the best service of any car dealer anywhere! I always leave with a Wow feeling for the experience in dealing with her. I have dealt with a lot of service professionals over the years but she is by far the best I have ever dealt with. Crazy but I actually look forward to bringing my cars in to have them worked on!

lamar1221

Jun 10, 2015

Zack Wombolt is my representative and each time I come it is always a pleasant experience. Keep up the great work. I commend your dedication

MALISHAKENDRICK

Jun 10, 2015

I loved everything from beginning to the end. Tim reyonalds and Sarah where very helpful.I wouldn't trade my experience for anything at all. Thank you to everyone invloved

MTSWEARINGEN

Jun 10, 2015

This is the 5th car I have purchase from Hyundai of Orange Park. Looking forward to the 6th! The best car buying experience yet, ask for Sales rep. Alan Rawls.

Go Ask Alice

Jun 9, 2015

During my last visit I always get the car wash. This is the only time that I was not satisfied with the car wash. They left the soap on my windshield too long and other spots were missed and the vacuuming was not done very well at all. But, on the other hand your customer service representative Meagan (I hope I spelled her name right) she's a real trooper. Always willing to help, answer questions, she is a keeper. I don't know what her wages are but I would absolutely give her a raise. She is very good at her job and all the customers love her.

WKANACK33

Jun 9, 2015

Carl Morgan did an amazing job for me, he took great care of me during the sales process and not once did i feel anything but comfortable with how everything was being handled. If you have had poor sales service in the past i recommend seeking out Carl Morgan from Hyundai of Orange Park he will take good care of you.

Bonnie

Jun 8, 2015

I recently had my car serviced here and I was treated very well. Actually Ms. Hattie Bramllit made me feel like a VIP, as if I was the only one that mattered there. I was told exactly what would happen, how long it would take and was given a courtesy car at her suggestion. My experience was seemless, no problems what so ever. This took the stress off of my whole day! Thank you Ms. Hattie!

Charley

Jun 8, 2015

As I stated before and to Joe (sales rep)The only reason I keep coming to OP is Hattie Bramlitt. Have good report there about the only one I do trust and have confidence in there in any more. Whenever I have to come with my daughter Brooklyn. HATTIE has gone way out of her way to help keep a 5yo occupied.Thank You Hattie!!!I didn't deal with anyone of the chosen belowHad to input to submit

MOGILVIE

Jun 8, 2015

No pressure,was a good experience. Ihad to bring the car back because My air conditioning did go out after a week, and my salesman, Alan Walsh, kept in constant touch with me to make sure I was happy with my loaner and he did everything he could to expedite the repair process

ktgirl040882

Jun 7, 2015

Three weeks AFTER we purchased a vehicle we received a call from our salesman stating that we had to RETURN it!!! After staying until nearly 11:00 on a Saturday night to meet with the finance department and sign all of the paperwork, it turns out that the deal fell through and the vehicle that we were told was ours, that everything was finalized and a done deal, was in fact NOT true! As the weeks passed, we realized that we hadnt yet received word on which bank was purchasing our loan and we hadnt received any information about who to make our upcoming car payment to, so we called the finance department a couple of times just to make sure that everything was fine and just to see what was going on, what the holdup was. Both times we called, we were assured that everything was fine, that they had just been very busy, but not to worry about anything because the deal had been finalized. We even spoke with Wells Fargo on the phone and they confirmed that they were purchasing our loan from Hyundai of Orange Park. So needless to say, we were beside ourselves when we received a call stating that the deal fell through and that we had to return the vehicle that we had just purchased, the vehicle that we had been driving around for 3 weeks, the vehicle in which we were getting ready to make our first car payment on within a week of two! We even received a letter in the mail from Wells Fargo stating that they had agreed to buy our loan from Hyundai of OP, but not at the rate and terms that we had agreed on (and signed paperwork for) with the dealership. The dealership tried to fix their mistake by then offering us a new deal (I use that term VERY lightly) on the same vehicle at a MUCH, MUCH higher rate. That was their take on helping us out and making sure that we were going to get the vehicle that we wanted. In my opinion, the lack of communication and the lack of correct, HONEST, information is the fault of the dealership and we will NEVER do business with them again and we highly encourage anyone who is in the market for a Hyundai to drive the few extra miles across town and visit Key Hyundai of Jacksonville. Ive purchased 3 Hyundais with them over the years and made a HUGE mistake in not going back to them last month; a mistake in which I will never make again. My entire family drives a Hyundai (seriously, we all do) and we will NEVER return to Hyundai of OP. You just dont treat customers the way in which they treated us. Were extremely disappointed.

GUNGADIN11

Jun 6, 2015

The staff at this dealership always treat me with courtesy and help answer all my questions in a professional manner. They are genuine and understand their product and get to know you personally.

Michael

Jun 4, 2015

The best car buying experience ever! Sales rep Alan a true professional.

COAL2MINE78

Jun 4, 2015

Nearly 3 weeks after driving away with a 2015, the 2011 trade in has not been paid off. The DD-214 I gave up has been misplaced. It has my SSN on it. Credit report watcher now.

Fred

Jun 4, 2015

Went in for a "once-over" before I go on a road trip. Of course the news was bad, to the tune of $600+. However, this is the first work my 2007 Santa Fe has required since I bought it new. Sherman Cooper was our service guy, the bearer of bad news, but he explained everything in detail, checked with our extended warranty to see if any of the repairs were covered (of course they weren't). With all that said, the several times Sherman has been our service rep, his customer service was above and beyond what I've experienced in the past and actually more than I expected. He should be the training model for Hyundai service!!! Thanks!One last thing, the customer service waiting area needs upgrading. LOUSY CHAIRS and terrible magazine selection...

Lori

Jun 2, 2015

Zack Wombolt in the service dept. was very kind and helpful. He made the pain of having my car repaired as easy as possible. They gave me a loaner which was wonderful and had my car ready when they said it would be. Thank you, Zack, for all of your help and friendly service. Sincerely, Lori Miller

PATRICIA.WARERN

Jun 1, 2015

Everyone at Hyundai of Orange Park is very helpful. Out sales lady was knowledgeable and definitely not pushy. We appreciated all her help! We will return there the next time we need to purchase a car.

LKW

May 29, 2015

I bought my Elantra a couple of years ago and since then I have had the absolute BEST experiences when I go to the dealership or even when I just call in. I don't even live near the dealership but it doesn't matter because I will drive to wherever they are. I pass 2 other Hyundai dealerships just to go to Hyundai of Orange Park.ALL OF THE STAFF is always eager to help you with whatever you need. From the smallest things to the larger ones, they make you feel like you're part of their family. Not like an inconvenience, like a few other places around Jacksonville. I wouldn't take my car anywhere else! Love everyone there!!!

FLUFFYFAYE

May 26, 2015

i'm always satisfied. i feel like i'm at home. i love going there cause i can talk to who ever and they listen and i think they care and they remember

The Burns Family

May 25, 2015

Our family really enjoyed purchasing a new car from you guys. John Kester was very pleasant to deal with and met our every need.Thank you.

Gypzi

May 22, 2015

Meghan (forgot last name) was manning the service center when I went in on a Sunday for an oil change. It could be that I'm used to more personal service, but every time I go in to this dealership, not a single person asks for my name. They just take my keys and go. They don't even write down the services I request or provide any sort of written estimate. It's always, "Are you waiting or dropping off?" Then they take down a phone number and turn to the next customer. It's a little disconcerting. Like, I said, I could just be sensitive. My experience with other service centers is much less rushed, and they write down everything they intend to do for my vehicle before presenting the estimate for my signature. Only then do they request the keys. In regards to Meghan, she greeted me right away, which was nice, but didn't ask for my name or give me a time estimate. She also didn't call when my car was finished, even though they were closing soon. This is now what I've come to expect. Whoever changed my oil and washed my car did a fine job.

Tex01

May 18, 2015

Took my Sonata in for regular maintenance.Hattie Bramlitt my service coordinator was very friendly. She explained the work which was recommended at this time for my car.The car was serviced and ready to be picked up at the time she had given me.She went over all of the services that were done.I highly recommend Hattie Bramlitt the next time you car is in need of service.Thomas Srb

Nett954

May 17, 2015

Everyone was very friendly. I was in and out in a very reasonable amount of time. Great service center.

John Pike

May 14, 2015

Alan Rawls provided excellent and expedient service throughout the process of purchasing a new Hyandai Elantra on 5-13-15. He answered all of our questions and the entire experience from beginning to end lasted less than 2 hours at which time we drove away in our new vehicle. We have no complaints.

Nancy306

May 14, 2015

Zack Wombolt took care of me in very timely manner with the service on my Elantra. Alan Rawls help me pick out a new car and He helped program my phone with the Bluetooth.

happy car driver

Apr 16, 2015

My wife and I had just brought a Toyota from Keith Perison and we felt like we got a great deal. So I was looking to trade my Ford Ranger in at Hyundai of Orange Park and from meeting with our salesman Joe Plourde everything was very smooth. We got a great deal, and the car is so much better than our Toyota. My wife is jealous of my Hyundai, it rides better than her Toyota and has more options on it. We will definitely buy our next car for these guys. You Guys Rock!!!!!!!

bmcmorrow

Feb 26, 2015

Called ahead and Danny Hines took care of letting Victor and Kelton know exactly what I wanted. Drove two options (with Kelton giving an AMAZING compare/contrast as we rode) and picked the one I wanted. While I was testing vehicles, my trade in was appraised and the rest was a piece of cake! We actually spent 95% of the time talking kids and life. Honestly, there was no negotiating, price was spot on!! OP Hyundai has earned my business and recommendation to others. Great group of guys, left happy. When I went back to finalize purchase, total time spent with Greg was 64 minutes... someone call Guinness, just sayin'!I had been to 4 different Hyundai dealerships (including location where I purchased my 2012 Sonata) and couldn't make anything work... saw an ad in the MINT magazine, I'm a happy camper.

cj

Feb 1, 2015

I had two cars in mind when I went into the dealership - a Hyndai Sonata (2013) and a Hyndai Santa Fe (2012). I copied down Internet pricing and stock numbers and went to the dealership. We parked outside the gate in a grassy area. The first car I walked up to, which was sitting almost right in front of us was the Santa Fe. It looked brand new and was immaculate. At this point I didn't really care to find the Sonata. Bottom line - Carl got the keys. We drove it - loved it. Carl made it happen with our budget and finance person (wish I had his name) got us the best rate and payment. It was a good experience and we would definitely recommend dealership. Cara Hamill

pattyc

Jan 26, 2015

I bought a 2015 Sonata Sport from Carl Morgan at Hyundai of Orange Park today. He was polite, informative, helpful and very professional. I'm extremely pleased with the car and the service. pattyc

malik0317

Nov 22, 2014

My sales consultant was R.Binshad one of the greatest people i have ever been encountered with,his ales technique was the best.Now on the other hand the buissness manager GREG FOUCHE!! HE SHOULD REALLY BE FIRED!! he is rude disrespectful and as a member of the armed forces i have never been disrespected in such a manner..he made a few errors on his end and instead of communicating with me like a proffessinal he harrased me and my boyfriends phone left very rude text messsages hat i have all stored in my phone just made my experience horrible he even threatened to take my car..i dont undersand why he works there..I am in recruiting for the armed forces and sales closing is the most important part of a purchase he instilled nothing but buyers remores in me..i am currently in the process of getting things worked out with other very helpful members of the hyundai team at orangepark location..i just hope not to see or even deal with greg ever again. He is the sole reason why i cant put 5 stars all across the board.

brobinsoncason

Nov 3, 2014

My husband and I just bought our 2nd car from Carl Morgan at Hyundai of Orange Park. This time we traded our 2012 Sonata for the new and improved 2015 Sonata. We love it! We loved the 2012 model but this 2015 is even better. Carl is easy to work with and it was a no nonsense deal. I would rate his follow up as a 10. They are always busy here and the reason is the friendly welcome and great service everyone gets when shopping at this location. We will be back when we are ready to make our next purchase.

neeneejkr

Nov 2, 2014

Carl Morgan in the internet part of the dealership was very helpful and listened to what I wanted. This is the first time I have enjoyed buying a car.

arnold.ripkin

Sep 29, 2014

I was foolish enough to buy the extended warranty from a very high pressure "finance manager" who looked ready to have stroke at any moment. I was told by him that every other service/oil change would be free. The regular price was $49.99, about the same as Jiffy Lube x2. And the first one was free. But when I came in for the second one I was told it be $129.99 but that included tire rotation and inspection. Yes $130.00 for an oil change and tire rotation! I protested and was told that if I didn't get the service done my warranty might be voided. I said, "but the tires are covered by the tire maker, right?" He said, "well, yeah". The nerve of these jerks! So unless you agree to be robbed at every oil change I suppose they will try to void all warranty's. Also, whatever "rating service" they use called me about my "experience" before I even got to the finance manager. I asked to be called later, but was never called.Obviously they want you "asked" BEFORE you have any experience with the Service Department.

wjdjax

Sep 22, 2014

Recent purchased of a 2014 Genesis was a pleasant buying experience and the price was very fair.. Carl Morgan was extremely professional/helpful; even arranged to have the car brought to my residence. I would highly recommend Hyundai of Orange Park.

FYCarReview

Sep 21, 2014

I was given an out the door price over the phone while looking for vehicles. The salesman said the price was out the door and perfectly friendly when speaking to him over the phone. I explained that I would be driving from out of town and I would not drive if the price was not out the door and was assured it was. Upon arrival, salesman had the car waiting and the test and pre-sales experience was excellent. Once the price started to be discussed, the price was raised by 3K!!Basically, this dealership tried every slimy trick (you only typically hear about) in the book. Offered $200 for a trade in that I got $1500 elsewhere on; I politely declined. Played games with the numbers and hid/renamed fees to get me to agree to purchase. I am 100% sure that the salesman left the desk phone speaker on to listen to my conversation while out of the room ( speaker feedback bc his cell was left sitting next to the receiver and he miraculously came in with a new offer that was what I had told my partner I would likely agree to). I, believe it or not, agreed to purchase and started signing. After the 1st round of signatures, I was told that the dealership was purchasing my car for $700 and he wanted my key. This is when I had had enough. I said no and that I had not been made aware of that prior to the start of signature and looked the salesman directly in the eye and said that I had hoped he had not been aware of it and chose to mislead me just to get me to sign. This was the last time I saw my salesman. The next person who came into the room was a finance man who would not sit down, but stand threateningly over my partner and I who were seated. I chose to leave. As we left the dealership at 10:30 pm to drive 1hr+ home (remember I told salesman over the phone that I would not drive if the price was not an out the door price) the finance man spoke to my back the entire time warning me of the mistake I was making, telling me that I should not leave bc I was making a mistake and he knew I was, and so on and so forth--somewhat threatening when you've said no and we're done and someone is less than two feet from your turned back almost whispering in your ear that you're making a grave mistake....Needless to say, I did not purchase from this awful dealership. I say dealership bc I believe wholeheartedly that it is a culture, not just a bad salesman. I neglected to mention that both salesman and finance guy said the car dealership was on of many that was under the same owner and if I didn't want this car, they could sell me any number of cars from any of their other lots. There were too many similarities in the way the salesman and finance guy acted to have it not be a culture of the dealership rather than a single person. I went to my hometown dealership, Hyundai of St Augustine, the very next day and bought the same year and make (better package) for the price that I was looking for in the first place. I also was able to trade my car in for far closer to what it was worth, wasn't made to feel threatened, and had a fantastic, all around experience.I got 3 phone all's from Hyundai of Orange Park in the 48 hrs after my initial visit. I explained my experience in the 1st phone call and also requested to not be contacted again. Surprise, surprise!! The dealership couldn't even respect my request to not be contacted again.I fully intend to continue to share my beyond negative experience at Hyundai of Orange Park. In addition to that, I will also share my complete opposite, very positive experience at Hyundai of St Augustine. I intend to share both experience through word of mouth and through social media.

ju12345

Sep 2, 2014

Listened to want I wanted. Found the perfect car for me and worked with me on pricing. Very grateful. Thank you kindly for everything. Car was well detailed

Apr-68

Aug 18, 2014

I went to Hyundai of Orange Park and was truly the easiest car buying experience I have ever had. Very helpful and great customer service. I would recommend this dealer to family and friends.

Frustrated

Aug 17, 2014

Horrendous service. Absolutely awful. Avoid at all costs. Unprofessional, rude, and incompotent service representatives. Do yourself a favor and don't buy a Hyundai. If you are unfortunate enough to have purchased one as I did, do not take it here for service.

cccarrillo

Aug 16, 2014

My first purchase was a let down as the car had so many service issues however, today I went back to Hyundai and was treated with the utmost respect. In addition, I was provided excellent customer service by Pete Holmquist and Johnny Chavez. They restored my faith in your company. Thank you, again. CC

drndavie

Jul 25, 2014

Carl Morgan was very professional, helpful and pleasant . I did not feel pressured in any way and that is refreshing for a car dealership. I will definitely refer my friends to Carl Morgan.

graycraig

Jul 12, 2014

we came to the dealership without any expectation of buying a new car. carl and the entire staff were great to work with, and we are very happy with the deal we struck.

Ralph Ellis

Jul 12, 2014

Over All Outstanding experience. The entire team took care of all of my needs and concerns from the sales to the finance department. If I am ever asked where I purchased my Sonata I will gladly and proudly say Hyundai of Orange Park. Thank you all again for all o your efforts.

1514water

Jun 2, 2014

The purchase of a new car is a major event in our household. We research for safety reports, price, warranty, style and of course the all important test drive. Our salesmen Mr. Patterson and Mr. Plourdes were accommodating and offered us information and advice in all the mentioned areas. We did test drive several other makes and came back to the Hyundai Tuscon as it met all our criteria....good price, smooth drive and an excellent warranty and service package.

CStranahan

May 27, 2014

Thank you for the great customer service that I received with the purchase of my new car. Patricia went out of her way to make sure that I was fully satisfied! I would recommend this dealership to my coworkers and friends.

Erikalynn1

Mar 18, 2014

I had a great experience at Hyundai of Orange Park! Kelton was very patient and helpful in my choosing a car I loved. The paperwork process went by fast and smooth. Even after leaving the dealership, he continued to be open for questions I had about the car! I would definitely recommend Kelton and Hyundai of Orange Park!

jaroslawgora1977

Feb 28, 2014

I worked with Joe Plourde on the purchase of a Sonata 2014. This was my third car at this dealership. I was always loyal to this location for car service and purchase. Joe, as I expected, provided great customer service and helped me choose the best car for me. I will be back for service of my new car and future purchases! Thank You!

alterlaw

Feb 25, 2014

I had a great exerience working with Alan Rawls at Hundai of Orange Park, so much so that I went in to purchase a vehicle for my wife and ended up buying one for myself also. The process was quick and straightforward and the paperwork and preparation of the cars were equally so. Best car buying expertience I've ever had.

Lhackford

Feb 25, 2014

I had a great experience with Hyundai of Orange Park. Working with Kelton Powell made the car buying experience enjoyable. We were able to get exactly what we wanted with a price we were happy with. I highly recommend Kelton and Hyundai of Orange Park!

lmast

Feb 25, 2014

I had a great experience at Hyundai of OP and Raymond Shahin was exceptionally helpful in completing my purchase. He also went out of his way to assist me with all the modern electronics each time I called or came in with questions. I feel very comfortable calling as new questions arise.Also, Roger Rosario in finance office was very helpful and efficient in closing the deal.My experience at this dealership was very positive and I would recommend them to my friends.

jasondog3

Feb 24, 2014

The best service I have ever received from a car dealship.Alan Rawls treated us very well and explained every thing to us.We paid cash for our Hyundai but still needed to talk with the finance manager regarding the title,tags,insurance,ect.Usually I consider this to be the worse part of buying a car because of the high pressure to buy add on items. Not in this case. He was a very pleasant man who explained everything to our satisfaction. I highly recommend Orange Park Hyundai. JAMES GRETZ

cdread

Feb 22, 2014

I had an excellent experience buying a new 2014 Veloster Turbo for my wife. I enjoyed working with Kelton, Lance and Victor and the folks at Hyundai of Orange Park. They were able to get the exact car I asked for and they did it in very short time allowing me to deliver it to her for Valentines Day, her Birthday and our Anniversay... She loves the car.... She now makes up excuses to go somewhere so she can drive it....I'm even considering buying another one for me .....

Ahernandez12

Feb 21, 2014

Alan Rawls was such a pleasure to work with. He was very professional, considerate, kind, and a great salesman. He took his time helping me find the car that was perfect for me and that had everything I was looking for. He also went above and beyond to show me how all the features work especially the bluelink. I will certainly recommend Alan to all of my friends and family!

jplopez1975

Feb 21, 2014

I had a great experience at Hyundai of Orange Park. My Sales Consultant R Binrashed was professional, proficient friendly. I would recommend this dealership early and often.

Sivartlladnarretrac

Feb 18, 2014

This was a unexpected buy was planning on going for one car but left with 2. It was totally worth it and the overall experience was good. Will definitely consider shopping here again in the future.

katesbowers

Feb 7, 2014

Ray was extremely helpful and quick. I don't have the patience or the time to be at a dealership all day and he made it simple. This is my third car purchased at this dealership and I will continue to make the trip to Orange Park from the Beaches area to work with these folks. By the way, much better prices and friendlier staff than Key Hyundai and Coggin KIA on the Southside!

gators123

Feb 6, 2014

This is my 3rd Sonata and the 1st from this dealership. Great staff very friendly and knowledgeable. Ray made my visit quick and painless. (lol)The credit manager was awesome also and what usually takes along time didn't. 3 days after my purchase Ray called to make sure everything was OK and I didn't have any questions. He also told me I could call him at anytime and he would walk me through any questions I have. I didn't get this treatment from my last dealership (bought both my other cars from them) so let me say Thank You and I will tell all my friends to go to this dealership and I will be back.

gutierrezc8709

Feb 5, 2014

I visited the dealer three times and each time I never felt pressured from the sales staff to buy their vehicle. I hated going into other dealerships and how they talked bad about their competitors and almost tried every shady tactic to force you to buy there cars right then and there, like there was no tomorrow. But these guys were patient and willing to work with me on my terms. Gregory Gerald was very knowledgeable on the facts about each car we looked at. They gave me the best deal on my trade than any other dealership by far, which made me happy. Overall staff was very friendly as well, from the Sales Rep to the Manager, even the Finance agent. I really believe I couldn't have gotten a better anywhere else. My wife and I are very happy and excited about our new car. We've had for a week now and have gone camping, riding trails, fishing and driven on the beach. Hyundai makes great great cars. Very impressed with the quality of the car. I sometimes can't believe its a Hyundai. I purchased the fully loaded and I mean loaded Elantra GT for an unbelievable price. It's huge and roomy and I love the humongous sky roof, can't get that anywhere else.

jesup71

Feb 5, 2014

I had some difficulty with financing after the sale of the vehicle along with problems with some other tactics used by the sales associate(s); however, I was contacted by Ms. Sellers who addressed the situation, appreciated my concerns and quickly remedied the situation to my satisfaction.

jfranciskovic

Feb 5, 2014

Everyone at Hyundai of Orange Park are true professionals. Everyone from our Sales Consultant Joe Plourde, Senior Service Consultant David Mannino, to the Finance Manager Lance Sablich and the General Manager Danny Hines treated my wife and I with the utmost respect and courtesy. They truly made a car buying experience a pleasure rather than an experience where you feel taken advantage of. There are two types of people in the sales market that are usually annoying. That is, furniture salesmen and car salesmen seem to always make you feel that if you don't buy their product after giving you such a great deal your committing some kind of crime. In the case of Hyundai of Orange Park, this was not the case. The whole staff did everything to make you feel that you were in charge and they would do whatever it would take to sell you a car. They changed our perspective in the case of car salesmen. Now we only despise furniture salesmen. This car buying experience was truly a good experience and we have recommended the dealership to our friends. We will be a loyal customer at Hyundai or Orange Park as long as we reside in the Jacksonville area.

hazelgrace2

Jan 14, 2014

My husband and I rate the above dealer as a 10 for exceptional service. We have purchased 3 Hyundais in the past 6 months from the above dealership. Mr Nix is a very pleasant and helpful individual. We are very pleased with our vehicles and the dealership.

Bobhi

Nov 1, 2013

My wife and I had a tall order rejected, or not come close to, by several other dealerships. We had a 2009 vehicle to trade and needed a newer vehicle with a new car warranty at a lower payment then our present vehicle. At the other dealerships we were told, "impossible", "only with a smaller vehicle",or made offers that were far from our criteria. At Hyundai of Orange Park, Sales Consultant Joe Plourde found us a new 2013 Elantra, larger than our trade-in vehicle. Pete, on the financial end, worked very hard for us. We ended up with almost 20% lower payments. Roger explained all the legalities so that we understood all the paperwork. We are in our seventies, and have shopped for cars for 45 to 50 years. Joe Plourde is the first sales consultant at any dealership that has listened to us and made shopping for and purchasing a vehicle a pleasant experience. Others at Hyundai of Orange Park were all friendly and courteous.

Beck1012

Sep 25, 2013

We were greeted as soon as we parked by Tony. I explained what I was looking for and he looked for the vehicle until it was found. I explained I was already pre-approved with a loan and I also had a trade in (another Hyundai). I also asked about all the the other rebate incentives that Hyundia was currently promoting. I was given all the promotion that I qualified for. The process was fairly quick.

sabrinaott71

Aug 18, 2013

Mr. Carter was very helpful. My husband spoke with him and let him know we live in Bryceville, Fl and before we drive to Orange Park we wanted to make sure that we were approved. Mr. Carter worked his magic and got us approved. We went there and left in an 06 Dodge Ram. Very nice truck. We just want to say thank you to Mr. Carter for all of his help. And thank you for making us feel like family.Thank you,The Otts

KatRamsey

Aug 10, 2013