HYUNDAI OF JEFFERSON CITY reviews

slaconsultant15

Oct 26, 2016

The level of professionalism by Josh and the entire Hyundai staff was beyond my expectations. They listened to me and made sure that I got the car that was best suited for my lifestyle.

shescake

Oct 22, 2016

Josh is always so helpful and knowledgeable, and the manager wanted to make sure that we left there happy and satisfied with our buying experience.

myrycalefennoy

Oct 22, 2016

It was great! Everyone was so amazing. I drove in two hours for this car and metJosh. Josh is so sweet and he is very knowledgeable. Josh helped me get the car I was looking for.

cblakele

Oct 21, 2016

This is my third purchase in 4 years from Nathan Hays of Jefferson City. I live 200 miles away and, literally, pass 5 other dealers to get to Jefferson City. that should tell you all you need to know. On two of my purchases, I was physically unable to visit the showroom to take delivery. In both cases, they delivered the car to me - full of gas and freshly cleaned. Superior service. I highly recommend.!

lauren.russler

Oct 20, 2016

This was the easiest and best car buying experience that I have had! I love my car and Nathan Hays was amazing to work with!

gasahq

Oct 20, 2016

We were very pleased with the service, price and result of our interaction with the dealership and staff. This vehicle is for our daughter and I am thrilled that she will be in a safe car that was totally affordable. Thank you to Amanda for bringing this deal to us!

rscarlet9519

Oct 14, 2016

Helped me finance a vehicle that was right for me without having to compromise on quality. Left with a better vehicle than I initially thought I would get!

tpgesch

Oct 13, 2016

Things went great. Sales staff was great and has continued to follow up with me to ensure that I was happy and satisfaction. Would recommend them to others.

alycia.w.2407

Oct 11, 2016

The overall experience and process was fairly smooth and relatively painless. The only this is that I thought the %APR should have been better for my deal. Toyota offered me a 0% APR for 72 months with $1000 down on a new prius-c. The lowest I was able to get at Hyundai was 3.5% fpr 72 months and that was with a $3500 trade in. The only reason I got a hyundai was because the vehicle drove more smoothly and had more get-up-and-go. I also do not like getting calls for surveys or emails for surveys. Usually because it's trying to either figure out a way to pressure you into a car or find a way to harass you via email and regular mail about their products. The salesperson I worked with understood me and my preferences on things and presented information to me in a way I appreciated. Also, she found me the car I wanted to look at (in the lot behind the dealership that isn't open to everyone) instead of trying to sell me a car I didn't want because there wasn't one readily on the front lot.

kglass112

Oct 6, 2016

this dealership and sales staff exemplify what is right about car dealerships and staff I was not only treated with respect and courtesy but also with utmost professionalism

psvolpi75

Sep 25, 2016

Best place to buy a car. I drove from Fremont NE just to purchase a car from Jefferson City Autoplex. Tyson Quigley did a great job helping me find the car that fit my needs and budget.

ADAMSMIKE96

Sep 10, 2016

Good for me thanks to all that helped my in finding the exact color veloster I was wanting and for going above and beyond my wants. Thanks again to Josh and Ty

brucemizell

Sep 9, 2016

This dealership is a shining example of how to conduct business. My wife and I were greeted by friendly staff in every department. It was so refreshing to be treated with genuine courtesy and completely void of high-pressure sales tactics. The management and staff brought old-fashioned values back to life. This a dedicated team of people with a common goal to living out the Golden Rule and it makes all the difference in the world.

andrewjschepers

Sep 8, 2016

Wife and I needed to replace a vehicle, had specific items and cars we wanted to look at. JC auto plex had everything we wanted to look at and test drive before making a decision. Staff was very knowledgeable and helpful. Never felt rushed or pressured. Overall great experience.

pastoranthonymc

Aug 30, 2016

I was warmly welcomed when I walked in the door and had all my questions answered without hint of irritation. Earnette was a great help and ensured that I got the car that I wanted.

denise_mcghee2010

Aug 26, 2016

Josh had met our needs and helped us find our perfect car for our family. He was very professional and made our car buying experience easy. Thank you.

schoellering1

Aug 16, 2016

I am so grateful I was able to walk in ,describe my needs and preferences , and got a great deal on a great new car !

dlclingan

Aug 12, 2016

Very happy with the service we received. The salesman was very friendly and not pushy and willing to work with us in finding the car we wanted.

julien0

Jul 26, 2016

Entire staff was extremely professional, friendly and very helpful. If you are in the market for a new car, I would definitely recommend this dealer if you are in or around the Jefferson City area. I actually drove all the way down from Olathe, KS to purchase my vehicle from this dealership.

garrison.morgan.mg

Jul 23, 2016

Service was amazing. Everyone was very friendly and helpful. I love my vehicle, and am glad that I chose to go to Hyundai of Jefferson City. I will be going back if I need anything else.

pattysonjohn

Jul 11, 2016

Perfect. Everything was great. Exceeded all of my expectations. Friendly, knowledgeable and easy going sales experience. Was not pressured. Got the car that I wanted. Very good experience from start to finish.

mguevara55

Jul 2, 2016

You guys was great super happy with my vehicle purchase. Amazing experience can't believe I didn't go here sooner!!! It was a quick and easy process. Tyson and Kayla did a great job

tammyleejones

Jul 1, 2016

The salesman and the staff were nothing but the best. They were friendly and courtious and made sure it was just the car I was looking for.

kevin-hansel61492

Jul 1, 2016

Best dealership i have been to yet. The staff was more than welcoming. They met my expectations and did all they could to make my car purchase as easy and comforting as posible. WILL recommend to anyone after a car!

jwndmn

Jun 29, 2016

I went to another dealership and came away with the feeling because I was female that I couldn't buy a car unless my husband was with me. When coming here Nathan took time to talk to me without my husband. He also put up with my silly request to measure the backseat in my current car to make sure the new car would be at least the same size. He followed up after my first visit but was not over powering.

jerry5

Jun 27, 2016

I was politely greeted when I arrived and asked what I want to see. They presented several options to me, while never pressuring me or upselling. I was able to comfortably drive each vehicle and made my selection without any pressure from Josh the salesmen. The whole experience was excellent and I could not even negotiate the price. I felt it was below what I had intended to pay and I was able to use my choice, military and preferred owner discount on top of what the price was. It was a great experience and I would recommend this dealership and Josh as the salesmen to anyone looking to buy a car.

otty1941

Jun 23, 2016

I was very pleased with my experience of buying my new car there. No pressure, meet all of the needs I had for buying a new car. Very curious and answered all of my questions. I am a very happy customer. Bonnie Hinkle

tyler.gremminger

Jun 23, 2016

My salesperson, Damien was the nicest guy I've met while shopping cars. He was genuine and not pushy at all. Very helpful. Financial sales manager Brian was helpful getting us the incentives we needed although was rather pushy with the warranty options. I made it very clear I wasn't wanting to add anything. I appreciate hearing the options, I just feel we could have cut to the chase there.

corder

Jun 23, 2016

Choosing to purchase a 2017 Hyundai Elantra was basically a no brainer after our experience owning a 2011 model. The sales staff that we worked with (Earnette Smith and Amanda Self) were both friendly and professional in aiding us match our needs to the car, as well as helping us get the most for our dollar. There was never any "pressure" or "hurry" to close the deal. This was one of the main reasons we returned to Hyundai in Jefferson City, MO, to purchase our new 2017 vehicle.

davidajonesii

Jun 21, 2016

Professional, helpful and knowledgeable. The right place when looking for a new or used car. Will certainly shop and visit again, very pleased with the experience.

tlp915

Jun 16, 2016

Everyone at the dealership was courteous, helpful, and kind. It was an extreme pleasure to deal with each and every one of the staff. I will be returning to the dealership for all my service needs and would highly recommend others to purchase their vehicles from this dealership.

forrest.bonnie

Jun 14, 2016

It was fine. Took a little time to get the car we wanted in to the dealer Amanda has been GREAT GREAT GREAT GREAT Amanda has been GREAT GREAT GREAT GREAT

jeffgorges

Jun 13, 2016

Excellent experience. Salesmen were friendly and not at all pushy, got a much better deal here than at a competing dealership. Will definitely deal with them in the future.

kdmurphy10

Jun 10, 2016

I purchased my previous vehicle from this dealership as well. I have always been please with the quality of service I have received, and the personal touch and concern provided by the staff. More than once this flee ship has gone above and beyond to meet my needs. My family will always do business with this dealership.

stephanie.driscoll05

Jun 9, 2016

I worked with Josh Downing, and he handled the sale and delivery of my car perfectly. He made it very easy to work out everything that we needed to over the phone, and was able to arrange someone to get the car to me a day after we spoke.

clatham

Jun 9, 2016

This is our 5th Hyundai, 3rd from this dealer. :) They were not pushy, explained all options thoroughly. I was treated with respect, as a women other dealers did not take me seriously. (Machens in Columbia) They wer

s_cpendleton

Jun 1, 2016

we wereverypleased with our transaction and pleased with the company. over all we would go back for a new vehicle. We would recommend the company.

backintheday09

May 23, 2016

Good selection of vehicles, friendly, informative. Easy to understand. Great test drive! Salesman was quick to understand what we were looking for. So helpful! When we told him what we would like he went and found it...drove it up to the door. Impressive to say the least. Keith wasn't afraid to share his contagious personality, helping set the radio to the tunes I enjoyed. Thank you Keith, we will be back! My husband reminded me this morning that Keith did tell us about the service department but they were already closed! I forgot all about this, then my husband jogged my memory about what Keith H. said about the gas and the mileage...that I would be very happy each time I visited to get my Hyundai serviced.! We even spoke of my family dentist and doctors being in Jeff City, so I would schedule my service appt's with my Dr. appt's., works out great! My apologies to Keith H., I believe I checked marked the wrong one when the survey ask if Keith had mentioned the service dept....my bad...Keith did talk with us about it:(

clla0720

May 19, 2016

We can't think Josh Downing enough for all of his hard work getting us in to a new car. The service we received was wonderful. We are very happy with the car we bought. We traded in a Nissan and Came home with a Hyundai and couldn't be more happy with all the help we received.

rockqueen47

May 17, 2016

I went to the dealership knowing exactly what I was looking for and the price point I wanted. The dealer was very helpful. I did like the fact that there was no pressure to look at any other vehicles. My family has been buying here for many years and has never been disappointed with quality of service they received. I will be returning in the future.

cm913_68

May 9, 2016

The dealership is very customer service oriented. They are persistent without being aggressive. The salesman met me as I pulled in. We went over my needs and what I'm looking for in a vehicle. I had the opportunity to test drive two cars. We did find a car within my budget. In terms of pricing, I should not complain. While, in hindsight, I could have worked out a better deal, what is more important is that the dealership is ready to work with the customer. If a customer does his/her homework, the dealership is ready to meet that price or come close to that price.

christinehurt1

May 8, 2016

Salesperson and staff were very helpful, found the exact vehicle I was looking for and it was in stock. I would buy from this dealer and salesperson again.

hacknputt1

Apr 28, 2016

Awesome experience. No problems at all. I would most definitely refer friends and have referred friends to use the dealership. The communication was great as it should be. We found out about this dealer and bought the Tucson through True Car.com . Very satisfied.

tbrakebill_7

Apr 12, 2016

Keith was very attentive to all my specifications as to what kind of vehicle I was needing. He was very honest and helpful as it was the first time going through this experience by myself and he didn't take advantage of that as most sales people do. He was amazing to work with and I recommend him to everyone I talk to that are in the market for a new vehicle! I absolutely love my Hyundai Elantra! Thank you Jeff City Autoplex, and most of all Keith, for making this an amazing first experience for me!

clemonsrafael

Apr 12, 2016

Love my dealer Kieth he's friendly by far & will send people to this car lot I had a good time looking and test driving cars.Keith made my husband n I feel Welcome n very comfortable. Very good guy.I didn't think we were gonna a Bran new car;but we did.We would recommend him to anyone who's lookIng to get a car.Keith is the man to go to.THANKS KEITH, for all u do!

kathig53

Apr 7, 2016

It seemed to take a lot of hours to purchase the car. We were there several days. We know new employees were part of this situation.

robincook721

Apr 2, 2016

Had a very nice time looking & test driving a couple cars, I'm very happy with my new car, even though they had to replace the front windshield cause of some real long scratches, but that didn't take long

e_huston

Mar 31, 2016

I have my favorite color vehicle, with great mileage and the best rate. I'm very pleased with the rate. Mr Keith Hillary really went the extra mile to make sure I was taken care of in this very important purchase. Thank you.

anglize.ward279

Mar 28, 2016

mr Hillard was an excellent sales person and very friendly and informative and was very good about making sure all points of car care and service was covered so i was fully prepared to drive and understand the intricties of the car

cwalt

Mar 26, 2016

On 12/24/15 I went to the Kia Dealership to find the car I wanted. I went there because I had only really looked at the Kia Optima's. After test driving the Optima, I was still unsure and I test drove a 2015 Hyundai Sonata Eco and I fell in love with it. My car salesman from Kia got to come with me down to the Hyundai store, which I thought was really nice. His name is Duane Mobley and he was phenomenal to work with and he made sure I understood what was going on (I was 17 and buying my own car), even though my parents were there with me, it could get pretty confusing, but Duane made sure I got everything I wanted and if he didn't have the answer to the question I had then he would hunt down the answer for me. Nathan Hays even dropped by my salesman's table to make sure everything was going well! (I had looked at some cars with Nathan the previous Summer) Brian Mertz did my financing and he was very thorough throughout the process and explained everything as well. My dad had recently bought a truck from JM in Columbia and he said he was so impressed with how they handled my sale (because being 17 and buying a car, some people don't take you seriously and ask what the parents want because they assume the parents are buying) and that he would be purchasing from the Autoplex next time! Very impressed and will definitely return whenever the time comes for me and my 2015 Hyundai Sonata to part! Fantastic service!!

kkkrac

Mar 17, 2016

Friendly people, very informative salespeople, sales manager very appreciative for my business. Glad Hyundai offers a veteran's discount that I took advantage of. Am pleased with warranty details!

Andyschmidt

Mar 14, 2016

I dropped off my azera off for service after it had thrown multiple codes. When I picked it up I experienced the same problem. The part that was replaced had not only failed but had sent a piece into the engine which was affecting the timing advance.. Devon the service writer was great and easy to work with even though I was very fraustrated. He offered to supply the labor which was a lot of hours and I would pay for the parts. I came by and saw they had my engine tore down the second time. I felt like they bent over backwards to take care of me and earn my trust. After talking with the mechanic I feel they have the customers best interest at heart and are good at what they do. Ask for Devon he will take care of you.

gabe_conner

Mar 11, 2016

They had what I wanted and didn't try to sell me something I didn't want. He went to the effort of getting that car for a test drive and showed us different options for the car if that car want exactly what we wanted. He was very nice and helpful.

koryboustead

Mar 11, 2016

I bought my first Santa fe 2016 summer of 2015. Took me two months to decide then it was totaled in Dec 2015. I then bought my 2nd Santa fe in Feb 2016 and both times friendly, patient and professional

dwfelty

Mar 4, 2016

Very good service, friendly, helped give information I needed, took time to go over questions, not pushy, recommend this dealer, will remember when I am looking for another vehicle

DOUGHERTYDOC

Feb 19, 2016

Buying a car is stressful for me but staff were professional and polite. They assisted with all my questions and were patient with me through the process

THERENNS

Feb 18, 2016

I pretty much knew what I wanted going in but, on every visit, Josh was there to assist me or to make sure I had someone to assist me until he was available. I think he went above and beyond what you'd usually expect from a car salesman.

PLDNBMO

Feb 8, 2016

Very professional and helpful staff. My transmission was going out of my old car and I needed reliable transportation to work. The staff at the dealership worked with me to get an affordable, reliable and safe car.

CBAUNE

Jan 12, 2016

Great experience! Phenomenal dealership! I would not hesitate to recommend this dealership. They were professional and efficient in every department . I will definitely return when I trade this one in.

PABURRE

Jan 9, 2016

Impulse buying. Good purchase, yet regretting it now. I went in for service--bad shock, didn't know that at the time. I should have kept my other Elantra a while longer.

SIMADONNA

Dec 30, 2015

No pressure, no stress, we really appreciated their kindness. Our salesperson was Andrew and we would recommend him to anyone looking to purchase a new vehicle.

VDFRIMPONG

Dec 15, 2015

The sales person was very patient and knows what to do to make the hole processed very easy. Good he was very professional. And took his enough time to explain every little thing to me.

LOWMOTAX

Dec 10, 2015

We have been very impressed with Keith Hilliard of your dealership. We have purchased vehicles from him before and he is always professional and goes out of his way to be sure we are satisfied. Your dealership is top notch and we will definitely send our friends and family to Keith and to your dealership because of Keith's professionalism, attitude, and willingness to make sure his customers are well cared for.

CGFAN98

Dec 8, 2015

I would give this dealership an A++++. Everyone was so nice and professional. They made us feel like family. It was very important to them we got what we wanted and needed in a vehicle. Love my hyundai santa fe.

JASCAS190

Nov 25, 2015

I always dread buying a new car because of the time involved. However the people at JC Autoplex really worked hard to keep the process moving. Many thanks to Alex for his efforts. It was a great experience and I got the car I wanted at a fair price.

WILSONLKATHY

Nov 3, 2015

I came in with a Nissan Sentra that had a bad transmission and was just recently out of warranty. I was put in a loaner over the weekend (free of charge) to consider my options. Within a few days I left with anew Hyundai.

RONDAWHITNEY

Oct 20, 2015

Good to work with quick and easy. Will buy their again.plan on getting car serviced their thank you so much thank you so much thanks

KAITLYN.COOK

Oct 5, 2015

Very friendly staff! They made me and my husband feel welcome and gave us a great deal. We appreciate the time the staff took to work out such a deal and will definitely recommend Mark to any friends and family looking for a vehicle.Joe Curry in the service area also greeted us and let us know that he was there for any service we may need in the future. Very friendly and knowledgeable.

HAILEYSWALL

Sep 21, 2015

I felt the staff worked hard to make sure I was satisfied with my purchase. They always make me feel comfortable with my selection. Of vehicle.

AMBERDANEE

Sep 16, 2015

Very happy, experience was great and I LOVE my new car! I will definitely recommend your dealership and buy from you again. Thank you all. However putting a 25 word minimum on this summary has proven a little annoying :)

ALTHASUSAN

Sep 16, 2015

I have done business with this same dealership under several bames.They have always offered quality,honesty and patience.Damien Nowack sold us our new car and we were delighted with him.Well,I liked him,but my wife actually picked out the car with Damien's assistance.He is a greataddition to this dealership.Being a mature Grandma,I was extremely impressed with his maturity and knowledge of each vehicle.Very happy to see a young person given a chance to shower us with all he has learned.I will definitely pass his name along to my friends.The new owners seem settled in, and doing great.Thanks for my new Elantra Damien.

BETHANYJEMERY

Sep 13, 2015

Customer service and overall experience was good! Jake was a lot of help and the car has been great so far. I look forward to working with the dealership in the future.

BYROMJ61

Aug 22, 2015

We returned to Hyundai of Jefferson City to purchase our second Hyundai for one primary reason: they treat us like family. Of course, the Hyundai quality and craftsmanship is a large factor in our choice of brand. From the moment we were connected with these folks, we were treated with great kindness, concern and speed. We cannot thoroughly express how good we felt through our overall experience with this team. Keith was very kind and helped us through the process with great care. We look forward to our next Hyundai experience.

LJSSK4

Aug 19, 2015

Our salesman, Mark Maher, was a very good salesman. Mark was very knowledgeable about the vehicle. He was very helpful in explaining all the different accessories on the vehicle.

BRIANG032

Jul 30, 2015

Dealership and sales person did good job, on getting me new car! Hope they'll be around on my next purchase of new car. Thank you!

LYNCHGOLF36

Jul 15, 2015

Everyone I came in contact with was very friendly and helpful. My sales person (Shilo Bethards) was a pleasure to work with. He was particularly friendly and patient, letting me take my sweet time without ever putting pressure on me to close a deal before I was ready. I really like that.

MELANIE.THOMPSON

Jul 7, 2015

At Hyundai of Jefferson City I was treated with courtesy and respect, without any high-pressure sales. Buying a car was fun and enjoyable. I would highly recommend Hyundai of Jefferson City.

FATCRAPPIE

Jul 1, 2015

Really love our new vehicle. Our salesman Mark was absolutely concerned about our satisfaction with this new vehicle with all the new bells and whistles that we didn't have on our previous car.

ryan g

Jun 3, 2015

I researched at home for hours, found the car I wanted, which was located a little more than 3 hrs from me in Jefferson city. The salesman before I arrived said that the vehicle was in great condition, no interior spots, exterior looked great and according to the website which I assumed was accurate included the rear dvd entertainment system for my kids. When I arrived we began to talk about the features and I mentioned the rear dvd entertainment system first, and he said that it wasn't on the vehicle. And he acted like I was thinking of a different car. So I pulled up his website at his dealership and saw that it was on his website as well and he acted like he didn't believe me. So I showed him my phone and he said well that's really no ones fault. Then I finally said well lets at least look at the vehicle because I drove all this way maybe I can just get a portable one or have one installed. So I looked at the vehicle and it was in terrible shape, the leather was completely worn and cracked and not taken care of which could of been explained over the phone. It looked like a dog was in the back of the vehicle and scratched the back of the trunk. The rear back seat on the passengers side had a spot in the door that was about 3 inches wide 4 inches long where it looked like someone took a knife too it. The exterior for the most part was pretty clean a few spots here and there. And then I get the biggest news that it doesn't have the towing package and that it appears that the reason all of the stuff was missing is that the vin number was mistakenly incorrectly added. Which of course was no ones fault it was an accident. So I told him that well that was pretty much it because without the towing package the vehicle was completely useless to me. He said that he thought that a towing package could be added by them, so I said okay go check with the sales manager. Which I already knew from my research was going to be very expensive because Hyundai's towing package includes drive train upgrades, transmission intercoolers, wiring and few other things that are very expensive to add. He comes back out and tells me that he can just add a hitch. We start arguing in front of the store because I am telling him that according to other Hyundai dealers that this is not possible due to the towing capacity not being 3,500 lbs which is what I needed. he starts arguing that he wouldn't lie, blah, blah blah, and so I told him that never mind I was leaving. I left and not five minutes later he calls me confused to why I left, really! He tells me that I was confused that not only can they add the hitch on but that is because the car has the trailer prep package already on the vehicle, and that I misunderstood what we was saying. Hyundai Sante fe SE comes with an optional trailer prep package, and towing package, or nothing. The trailer prep package includes everything except for the hitch, so he could be telling the truth, but he is just now mentioning this after we were arguing the parking lot for 15 minutes that you didn't need the towing package. He said that I should call the third party that will add the hitch and see if they say the same thing that he says. I say that's fine, I will call them. I called them and then said one minute I will check. He comes back on after about 45 seconds and says yeah, we all here think we can get that done. REALLY YOU THINK, I AM GETTING READY TO SPEND 14,000 DOLLARS ON A VEHICLE AND YOU THINK YOU CAN DO IT. no thanks. So to make sure that I covered all my bases I called the Corp office line for Hyundai america at (800) 633-5151. He verified that I was correct that you needed either the trailer towing package or prep package to tow 3500 lbs on the Hyundai sante fe and that without this package it was limited to somewhere around 1500 to 2000. 2000 lbs difference could shorten your vehicle life span and put your life in danger. Don't buy from them, they are extremely untrust worthy.