Honda Windward reviews

Irritated Customer

Apr 29, 2016

Have you read the reviews? Most of them praise Bob Laudick. Sounds like a special person who's keeping Honda Windward in business. We had the other Bob, the one whom we put at the other end of the rating scale. The other Bob did a poor job of keeping us on top of what was going on when we special ordered a car from the factory. Others had to do his work for him. When we did see him, it seemed like drinking coffee was his top priority over customer service. Today, we phoned to see if our license plates were in. Yes they were. We had to phone them, not the other way around. Oh, the plates just arrived. Really? We got to Windward. Our salesman was outside on his iPad. He ignored us completely until I picked up the license plates and took them down the driveway to the worker who was waiting to install them. And Bob? He looked down the driveway from where he was standing and asked how we liked our car. Did he really care? I don't think so. Couldn't he have at least greeted us and gotten the license plates for us, then taken them down to the worker or is the customer supposed to make the phone call to ask if the plates are in, then go get the plates and give it to the worker while the salesman is on break playing on his iPad. I have never had such poor service! If you have to go to this dealer and Bob Hennessey wants to sell you a car, ask for another salesman.

Kari Happy customer

Apr 27, 2016

I just purchased a Honda CRV from Windward Honda. I love my car and I can honestly say that I had a really great experience. My salesman was Bob Laudick and Sales Manager Craig. They were a great team, offering a variety of financing/payment options, so I could make an informed decision. I did not feel pressured or pushed and felt that my voice was heard when negotiating the final price. The finance manager was easy to work with and very pleasant. Bob educated me about many aspects of my car and showed me how to program my radio, use blue tooth, and other aspects of my car. He has followed up with me to make sure I love my car and invited me to call contact him if I have any questions about my car. Customer service has been 1st class. I couldn't be happier.

Aukai84

Apr 19, 2016

Honda Windward has made my first time car purchase such a grest experience. Not only was I able to reserve the specific trim and color of the car I wanted, I was able to finance my purchase with ease. Bob, one of their lead salesman, has made the process of buying a new vehicle such a rewarding experience. I would definitely recommend anyone in the market for a new or used vehicle to check out Bob at Honda Windward.

Disgruntled buyer

Mar 31, 2016

We ordered a new car in December and was told to expect it around February. We signed a contract but didn't even get a copy of it until we went back to ask for it. February came and nothing was said. We phoned our salesman who didn't reply. We phoned the national Honda and was told the car was not in their factory. We talked to the manager and was told our car was probably at a port somewhere. Our salesman called and offered to sell us another car. No, we wanted the one we ordered. After many calls initiated by us, we were finally given an ETA. It took 101 days. A day before picking up the car, we had it insured. We used the VIN on the contract. When we finally got our car, we discovered the VIN was not the same. Huh? We had insured the wrong vehicle. If we didn't double check the VIN, we would never have known that the car was switched. We complained to the manager, saying at no time did the salesman, Bob Hennessey, tell us the car we got had a different VIN. The financial person, Kelsey, phoned our insurance company and gave them the correct VIN. To appease us, we were give a free trunk mat. That gift is not going to stop me from going on a whispering campaign. At no time did the salesman ever apologize to us. Seems he didn't care, he made his money. Everyone else had to apologize for him. If we didn't know the VIN was wrong and had gotten into an accident, our car would not have been insured. Why do others have to cover for this salesman? He should be fired.

Hana Kimpson

Mar 22, 2016

My experience with Bob Laudick at Honda Windward was excellent because I felt so comfortable and that there was transparency in all of the information. Bob was more than willing to explain all the features of my vehicle and even set up my phone for me to link with the bluetooth feature. He was honest and fair. I am so pleased with my CR-V and how the process went.

First-time Car Owner

Mar 6, 2016

I was able to drive the Honda Fit to work the very next day and I could not begin to describe how happy I was with my purchase. It was a start of a new path of life's journey. Although communication to complete the finance process could have been better, my overall experience was very positive. There was a big difference with the other dealerships I visited while looking for the right vehicle. I was grateful for all the help in making the purchase happen. Bob Laudick and Victor Lee stayed way past the business hours to complete paperwork. I also appreciate the follow up emails with car tips and reminders.

Rey

Jan 24, 2016

After an initial mix up about me being from a neighbor island and the availability of the car we wanted, things went pretty smoothly. Bob was very helpful and friendly. We were just informed that the car should be shipped to us soon. Anxiously looking forward to it.

RH

Jan 22, 2016

Everyone at Honda Windward was super helpful and patient with me and my 3 young kids trying to find the right minivan for our family. We all love our new Honda Odyssey SE! I was really happy Honda Windward had a Kids Play Area for my kids to stay busy while my husband & I did all the paperwork. Bob Laudick was very patient with our situation of an insurance total loss & car replacement. I was happy he could take most of the info over the phone. It made our signing paperwork time easier and the van was ready for us to go! The kids were so happy to ride back home through the mountain watching DVDs & playing video games with their new wireless headphones! Mahalo Honda Windward & Bob Laudick:)

Browe

Dec 24, 2015

Just bought a 2014 Jeep wrangler. I found the Jeep online, called Bob and made an appointment to see and test drive the Jeep. When I arrived the vehicle was ready and waiting, I spent some time looking it over before driving, and Bob didn't rush me or try any sales tricks to make me hurry and decide weather or not to buy. Went on a test drive, and Bob made sure I drove long enough to make sure I was comfortable with the Jeep. I told him I was getting my own financing through Navy Federal for a better rate, he said that's fine and didn't pressure me into leaving a deposit or trying the old " well it might be sold tomorrow" trick, he said fine and placed a sold sign on it. The next day my wife called and said we'll be over later with the check from our bank. When we arrived it was pouring rain, but Bob had the jeep in the service area, highly detailed and ready for us to inspect, finished up some quick paper work, Bob made sure I had no questions about the Jeep, and I drove off a very happy customer. I've had some really bad experiences with other dealerships in the past, and was expecting the same old sales routine and was shocked at how pleasant the how process was from start to finish. So I recommend calling, making an appointment with Bob, and ensuring the vehicle your wanting to see is there and not pending a sale from another salesperson, it happens, and get with your local bank and see what your financing options are before trying to buy so you won't be surprised when meeting with the financing person. Do this and make sure you "only" deal with Bob Laudick and you'll leave a happy customer.

Browe

Dec 23, 2015

Just bought a 2014 Jeep Wrangler. Called Bob, made sure the Jeep was available, and ready for a test. drive as I'm making a 40 minute drive. Showed up, Bob was ready, did the test drive, made the deal, no pressure at all, answered all my questions. Told him I was getting my own financing, and would be back the next day, he said no problem we'll hold the vehicle. I came back the next evening, pouring rain, he had the Jeep detailed and ready for me to inspect, and in the service area out of the rain. Signed a couple papers, Bob made sure I had no questions about my purchase. At no time was I pressured and Bob made this process very comfortable and I was happy through out the entire time. I've read that others have had a bad experience at this dealership, I didn't see it. I also had my financing in place before hand and knew what I could afford, made sure the vehicle was available, and not pending a sale from another sales person. So I highly recommend calling and making an appointment with Bob Laudick, and you'll be a happy customer.

Roger

Dec 5, 2015

Was contacted by Bob Ludick and set up a time for a meet to try and Order a 2015 Honda Civic SI. When I arrived, Bob was busy and held up by another client, which is understandable. They got another sales agent to help me. When I told him I wanted to order a 15 SI, he acted like I didn't know what I was talking about. After about 20 minutes, he came back and told me there are not more SI's going to be made for 2015. I said, can you guys try and find one someplace in the mainland, and have it shipped here, he stated he would have Bob look into that. Until this date, I have not heard from Bob. My initial contact with Honda Winward, I informed them what I was looking for. Instead of telling me over the phone, or email they could not help me, I was believed to think I would walk in, tell them what I wanted, and 8 weeks or so later, be driving off with one. Now I have to hold out for the '16 version, that is if I like the style and purchase one. However, I will not purchase it from Honda Winward.

Civicisasmoothride

Dec 2, 2015

It's nice to be back in a Honda. Bob Laudick of Windward Honda made the sales process a lot less stressful than it could've been. He's very professional and knowledgeable about the benefits of leasing a vehicle vs buying one outright. We also appreciated that he was respectful throughout the process and mindful of the financial significance to us, the buyers. If you want to know if leasing a new car is right for you, go talk to Bob.

Maggie C

Nov 18, 2015

It was our first time to a dealership and the experience was not at all what we thought it would be. Bob Laudick helped us find the right car for us at a price we felt comfortable with. He was patient, easy to talk to, and focused on our needs.

The Levin's

Oct 18, 2015

Bob Laudick made the the process of buying out new Honda Odyssey a breeze. Hi customer service and attention to detail was outstanding and follow through incredible. We love our new car...Thanks Bob!

Jackie L

Oct 18, 2015

My husband and I were looking for a Honda Odyssey. We shopped around for a while to other dealerships in the area, but it was Bob that truly was interested in finding us the car we needed. His follow through was impeccable, he found the right car, for the right price and color we had requested. He listened to our needs! We love the car, the ease of turning, gas mileage and all the features that fit our needs makes this the perfect car for our family. Bob took the time to go over all our features, program our car before we drove off the lot. In addition he followed through with numerous calls and emails to make sure the car is still prefect for our family and if we had any additional questions. I would highly recommend Bob in finding you your next car!

jim6666666

Sep 21, 2015

Mr. Mills was very friendly, polite, courteous, and informative, explaining all we needed to know about the CR-V LX and its features. He persisted with management in obtaining the best trade-in value for our Prius. My wife and I were very pleased with his service and how he represented Honda Windward. He made us believers!

tanzmom

Aug 8, 2015

A great big thank you to Robert Hennessey!! He was very patient with us and returned my calls quickly! Excellent customer service and truly helped me out into getting financed for my Honda Civic (which I love!) Robert made us feel very comfortable while working hard towards getting me my Civic!! God Bless you Robert!!! Such an awesome person!!!!

stevj

Aug 7, 2015

I dealt with Dalton Mills the day I bought my new Honda Accord. Great experience from beginning to end. I drove my car off the lot with the biggest smile like a kid at a carnival ! LOL ... Mahalo Honda Windward !

Jd

Jul 23, 2015

Very smoothHelpfulComforting through the processWill look forward in keeping business with windward Honda More selections would have been greatFirst car purchasedThank you

David McCulloch

Jul 19, 2015

This is my second car purchase from Honda Windward and I can confirm they have the best customer service. Bob Laudick is a great salesman and makes sure he gets to know you and befriends you so he can provide the best service to you. After you buy your car, the entire staff at Honda Windward is outstanding. They do everything to make sure your maintenance visits are accomplished quickly and your are completely satisfied. Mahalo Bob Laudick and the entire staff at Honda Windward.

jes808

Jul 19, 2015

We first visited another Honda dealership on the island and not even one person attempted to help us our entire time in their showroom. After looking up Honda Windward online, my husband and I drove out to check out the car we wanted. We were immediately greeted by Dalton who gave us a great experience overall. Couldn't have asked for more!

mac96815

Jul 18, 2015

This is my second car purchase from Honda Windward and I can confirm they are the best customer service. Bob Laudick is a great salesman and makes sure he gets to know you and befriends you so he can provide the best service to you. After you buy your car, the entire staff at Honda Windward is outstanding. They do everything to make sure your maintenance visits are accomplished quickly and your are completely satisfied. Mahalo Bob Laudick and the entire staff at Honda Windward.

Makiki resident

Jun 28, 2015

We approached two local Honda dealers in our search for a new vehicle. We visited two showrooms affiliated with other brands as well. The differences were striking, with Honda Windward clearly superior. We purchased a car as a result. There was no pressure, the explanations were patient, clear, professional, and helpful, and the price proved both flexible and competitive.

chefnician45

Jun 25, 2015

From the commercials I see on tv, "We'll make a believer out of you"... they did exactly what said. No pushy salesmen, staff with friendly smiles, & caring welcome when my family & I stepped onto the dealership. 5 stars!

jyp823

Jun 22, 2015

I am interested in three vehicles: Honda Fit and two other makes/models. I have researched quite a bit and have fixed cars before for a living.. all that is left now were test drives. I decided to schedule an appointment with Honda Windward to finally get a feel for the car.Robert Hennessey scheduled my appointment over the phone (even though last minute) and was patient as I arrived 10 minutes late. A Honda Fit was ready to be driven (different options) but I was able to get a feel for it. I looked at other vehicles earlier and out of three dealerships, my experience with Robert and Honda Windward was a comfortable one.

M. Willett

Jun 19, 2015

I love my new Honda Civic from Honda Windward. They are all so helpful and nice at the dealership and really went out of their way to help me find the right car at a price I can afford. Bob Laudick especially was great to work with and spent time with me to make sure I was buying the right car for me. He was so helpful in explaining the features of my new Civic, as well. He's wonderful to work with and made me feel very comfortable throughout the process. So, if you're in the market for a car, definitely go see Bob Laudick at Honda Windward.

Rick

Jun 18, 2015

Bob Ludick is a great salesman and also a great friend.

Mary

Jun 15, 2015

As a returning customer at Honda Windward I was VERY PLEASED with my experience of purchasing a pre-certified FIT! Bob Laudick was great and helped me find the car that "FIT" my lifestyle and budget. I highly recommend his expertise to anyone searching for a car because he stays in touch after the sale is complete and follows through with questions you may have regarding your car. Wow! The customer service at Honda Windward is OUTSTANDING! Everyone from the sales team, management, and service department treat you with a smile and are very timely (and honest) with repairs and servicing!

andyson

May 28, 2015

I just purchased my 2005 Mazda Mazda6 with Bob Laudick and I am 100% satisfied with his customer service. His very nice, friendly and easy to communicate with. Highly recommended!

Eric

Apr 14, 2015

I met Mr. Bob Laudick at Windward Honda and found that He is very easy to work with,and personable.I purchased my new Honda Fit and with the new technology in these cars nowadays like bluetooth I pod ,I phone etc. He took the time and effort on how to use this new technology and set up my car.I have met about a handful of car salesman at other dealerships who either were trying to deceive you or could care less about you after purchasing your vehicle but I found out Bob is really straightforward and really wants to work with you to meet your needs,I feel he is one of the best Sales/Customer Service person at Honda Windward,Again Thanks Bob.

LillyKlem

Mar 9, 2015

I decided that I wanted to buy a new car on Friday, and drove home in my new Honda Civic by Sunday afternoon. I have never had such a good experience with a car dealer before!! Harry helped my mom and I through everything, and was simply amazing. He negotiated a killer deal for us and was very patient and honest! And it didn't hurt that he was super sweet and an animal lover!! And the facility was very friendly, clean, and updated. I would definitely recommend this dealer to anyone...but you gotta make sure that you make an appointment with Harry! You'll be so glad that you did :)

lillyk

Mar 9, 2015

I am so happy with the effort and care that this dealership put into my car buying process! Harry Walter helped my mom and I buy a new Honda Civic and I couldn't be happier with his service..so make sure you ask for him! I won't be using anyone else, and I will be recommending him to everyone that I know...100% amazing!!!

JS

Feb 28, 2015

I have referred several of my friends to Bob and each and every time they are completely satisfied and grateful that I sent them to Bob. Bob goes out of his way to find the best options for each and every family and person I send to him. He never makes them feel pressured or wanting to purchase something that is not exactly what they are looking for. Bob makes it easy for me to be hero to my friends and family members.

Anonymous

Feb 28, 2015

I've purchased 3 new cars in the last 15 years and this by far is the worst dealership experience for me. I've purchased cars in Maryland, California, Hawaii, and dealt with few incompetent dealerships, but I think this one takes the prize. I contacted the Internet Sales team for an inquiry via their website for a 2015 Honda Civic LX. They contacted me by phone the next day and said they had sent me an email reply answering my questions. I never received the email and so they resent the email. It was a generic dealership email that did not answer any of my questions. So I told Curtis I would drop by the dealership. I went there on a Sunday after lunch, which one would expect a dealership to be busy. Instead, I saw 4 floor dealers outside talking amongst themselves. I saw one other family there. That immediately raised a red flag for me. I asked for Curtis and met him inside. He did not even remember which car I was inquiring about. Instead of working with me he referred me to one of the floor dealers. I never saw Curtis after that. What's the purpose of an internet department if they don't work with you via email or when you meet them in person? The floor dealer was dismissive and I felt he did not take me seriously at all! They didn't have the color I wanted (black) and so they offered me a different color at their invoice price. I had done my research previously and found their quoted invoice price to be about $200 more than what I had seen on various websites. So I told him I felt the price was too high. He replied "What did you expect, that we'd sell you the car at $3000 below invoice?" I said no and that I was looking at a more reasonable price similar to KBB, Edmunds, Truecar. He replied, "tell them to sell you the car." He proceeded to try to explain to me that these websites are false and that their data is inaccurate because they can't get data from dealerships. I decided to stop there and I left.A few days later, I receive a phone call from Bob, their Internet Sales Manager. He asked if I am still looking for a car. I told him I was, specifically a black car. He asked if I was sure that I wanted a black car because he said they are very hard to maintain and that he had a black one before, which was a mistake that he will never make again. He actually was trying to convince me not to get a black car. I told him that my current civic is black and that I've had no issues with the color or maintaining it for the last 12 years.I ended up purchasing a black 2015 Honda Civic SE at a different dealership. I bought a higher trim level for less than what Honda Windward had quoted me for an LX. Furthermore, the price I paid was below invoice and actually better than KBB, Edmunds, and Truecar price. All without the hassle of incompetent and dismissive salesmen. Furthermore, I did not have to pay the 0.5% tax that Honda Windward was charging me.DON'T WASTE YOUR TIME DEALING WITH THIS DEALERSHIP. GO ELSEWHERE. THEY CERTAINLY DID NOT MAKE A BELIEVER OUT OF ME!!!

Sabastian

Feb 20, 2015

Robert Hennessey, Is a very pleasant salesman to work with, he greated me with a smile and took his time. I will come to Honda windward next time I need a car. Im a believer! Thanks Robert

12e17ee

Feb 20, 2015

I recently purchased my 2015 Honda CRV with Bob Laudick and I am very satisfied with his professionalism and the service he provided to me. He made purchasing my first car on my own (without my mom's help) go as smooth as possible! I highly recommend to anyone who is car searching and interested in purchasing a vehicle to go and see Bob Laudick.

Football Fan

Feb 19, 2015

Bob Laudick at Honda Windward is highly recommended as he made the car buying experience fun, enjoyable, and he takes care of his customers. Thanks!

Gasteria45

Feb 4, 2015

Bob Laudick came highly recommended by a friend of mine who raved at the outstanding experience she had in purchasing her new Honda Fit from Bob and Honda Windward. My experience was equally as impressive and I came home with exactly what I wanted, a Honda CR-V EX. Bob made the experience stress free I was able to articulate exactly what I was looking for in my new car. Bob took me on the test drive as well as personally took me around the showroom including the lounge where I could get some beverages to their award winning service department. I never felt rushed or pressured and I was able to get my car in in a pristine presentation in five days. It was well worth the wait and I'm sure that anyone who is in the market for a new Honda will find Mr Laudick a genuine friend and consultant by the end of the sale. Furthermore, my interaction with Mr. Laudick has not ended with the picking up of my vehicle. He has taken the time to call and e-mail me in the four days following to assure that I am completely satisfied with my experience at Honda Windward. Please seek Bob out if you are interested in a purchasing a new Honda vehicle from Honda Windward. You will not be disappointed and you may just pick up a new friend along the way as I know I have.

tkcl

Feb 3, 2015

I've tried to trade in my Civic once before but the experience I had at another dealership left a really bad taste in my mouth about car salesmen so I held off until last week. First I went online at Honda Windward's website and tried to get my trade in quote for my Civic but ended up having to go in to get it evaluated. When I went in, Bob was totally different than the last salesman that I dealt with. He wasn't at all pushy about anything, and really took the time to answer all my questions fully. At the end, I didn't know if the FIT was the right car for me, but he offered me more money on my trade and work with the financial manager to get me an awesome interest rate. Thanks for the awesome experience Bob!!

livgr8t

Jan 29, 2015

Had the best experience with Bob Laudick. My family didn't know whether we wanted to lease or buy (new or used). This was our first and last stop. No reason to look any further. Bob made the experience easy and joyful. No pressure sales and listened to what our thoughts were. Didn't try to sell us more than we could afford and really understood our needs. After buying the car he has followed up regularly to just check in with us to see how it is going. I had scraped the side of my door with a post and had been given a $800 quote by a body shop. Bob said to bring it in as he wanted to take a look. Within less than 15 minutes, he had it looking great and no need for any body shop repairs. cost Zero! He is an amazing, quality, caring professional. If you are looking I recommend making an appointment with Bob today! We have also used their service department and have never had any issues. They are prompt and explain everything. After using their service department we hop on over to the Autospa for our free car wash too!

livgr8t

Jan 29, 2015

This was our first and last stop. No need to look any further. Bob Laudick made the experience easy and joyful. My family didn't know whether we wanted to lease or buy (new or used). Bob listened to our concerns and thoughts and really understood our needs. He did not try to pressure us into anything and didn't try to sell us something we couldn't afford. He was fantastic with giving us our options.After leasing our SUV, he calls regularly just to check in. On a recent call I shared with him that I tagged a post and scraped one of the doors. The body shop estimates were $800. He said to bring it in and let him take a look. I did and in less than 15 minutes it looked great and no need for a body shop at all. Cost was zero! He is truly amazing.We also use their service dept and have never had any issues. We use their dept and hop on over to the AutoSpa for our free carwash!

BugsBunny63

Jan 2, 2015

Overall, I had a great experience buying my 2015 Accord at Honda Windward. I had an appointment to view and test drive the new Accord...I ended up purchasing the car and driving it home that same day. Bob provided great service from the start to the end. He's also called me twice to follow-up on how I like the new car and if I had any concerns he needed to address. Great service.

Duke of Earl

Dec 10, 2014

Bob was great --- second time I bought a Honda from Bob --- really appreciate his efforts to make sure everything goes smoothly and that I get the car I wanted. I always hated buying a new car but Bob makes it almost enjoyable. It was a no hassle experience and there was no double teaming. Bob is very nice, friendly, and highly professional. You can not find a better person to buy your next new car from.

earl.batteen

Dec 9, 2014

I recently purchased another Honda (CRV this time) from Honda Windward. The salesman, Bob Laudick is great to work with --- just call and make an appointment and start working with Bob....no hassle / no double teaming / fast and easy. This is the second Honda that I have bought from Bob at Honda Windward and in a few years I will probably buy another one from Bob.

NickL

Nov 22, 2014

I've bought a few cars from Bob Laudick- I'm a loyal repeat customer to people who deserve it! & quite honestly, there is nobody better in the business than him! He goes above and beyond in customer service and a down right honest guy, which is hard to come by these days!

NickLohr

Nov 21, 2014

I am a repeat customer of Bob Laudick- that says a lot! I recommend all my family and friends to see him because he makes the purchase of vehicles fairly easy, when other's make it hard. He is the BEST!

Ponilina

Nov 5, 2014

My new car experience was really great!! The dealership was easy to get to and inviting. My salesman, Bob Laudick, is super friendly and nice! I am a return customer and go to Bob every time. He is quick and efficient and does not keep me waiting. He is knows everything about Honda's and can answer all of my questions. He is super friendly and always has a smile on his face. He takes care of all my car needs even during the year if I need help with anything!! Go see Bob at Honda Windward, you'll be glad you did!!

Adam & Ieva

Aug 21, 2014

We have to thank Bob Laudick of Windward Honda for working with us when we were deciding to purchase our Honda Odyssey van. Bob was very attentive to be sure that we were clear with all the facts and figures to ensure that we were satisfied with our purchase. We are happy with his above and beyond service. If Windward Honda could clone Bob their sales would quadruple!

BDEKJ

Aug 20, 2014

Bob Laudick was very helpful in purchasing a new Honda Civic. He showed the new cars that were available and offered a great deal. This is my 3rd Honda. Bob is good rep for Honda Windward

bdekj

Aug 20, 2014

Bob Laudick helped make a hard decision become an easy one. Lease was up and needed a new car. Bob showed the new Honda Civics and offered a great deal. Ended up buying one making it the 3rd Honda I've purchased. Bob is a good rep for Honda Windward.

weiseu

Aug 20, 2014

My initial visit to Windward Honda was very disappointing. I was not happy with the salesman and did not purchase a car. A year later, I wanted a Honda Fit. I Goggled Windward Honda and found Bob Laudick. Bob provided the level of service I expected. It took several months before the car was available but Bob kept me informed of the progress, When the vehicle became available, it took only one visit to complete the sale. Bob is well organized, efficient and very pleasant. I would recommend him to anyone wanting to purchase a Honda.

T.J.

Jul 6, 2014

My family and I were moving from Okinawa to Hawaii and we knew we wanted Hondas when we arrived. We e-mailed and phoned all 3 Honda Dealerships in Oahu in preparation. Only one took the time to reply to our e-mails and phone calls with more than more 'form e-mails.' To put it succinctly, Bob Laudick made it happen for us. Over the course of a few months, we had everything in place so that when we stepped off the plane in Honolulu, I was driving off in a new Honda CRV later that afternoon. We finished off by picking up our new 2015 Fit 2 days later - No fuss, no muss. It was such an easy process, I would encourage everyone who is looking for a Honda to simply "call Bob."

Lonewolf

Jun 16, 2014

My wife and I had been had been on the island exactly 2 weeks when we stepped foot in the Honda Windward dealership. We were specifically looking for a Honda Fit as an economical second car. Bob Laudick, Internet Manager and Sales, personally went the extra mile to ensure that we found the car that we were looking for. Would definitely go directly to him again if a need to purchase another car arose. He was not only helpful in assisting us in purchasing a car but also gave other helpful hints to make our transition to Hawaii smoother.

Fishermen and Golfer do it the rain

May 29, 2014

Greatest experience yet. Third Honda purchased. Bob Laudick is a fine representative of Windward Honda Kaneohe.

Matthew

May 27, 2014

Mr. Bob Laudick and I had an honest conversation about needs, wants, options, and cost. I felt like Bob listened to everything I said and truly wanted my business. The dealership has a great relaxed vibe and the experience purchasing a vehicle was positive. Do your research, make an appointment, and don't be afraid to work with Bob on a fair exchange. Work with Bob Laudick for an exceptional car buying experience. Thanks Honda Windward!

JLos

May 21, 2014

Had a great experience leasing my Civic from Honda Windward with Bob Laudick. Bob did a great job of making the whole process easy and stress free. He was more than willing to sit down with us and answer any questions on two separate occasions and was very knowledgeable about the whole process. You can tell he has a vast amount of experience in the trade. When it came to finding the perfect vehicle he was more than willing to help work with our budget and get us into the right car at the right price. Most importantly, he wasnt overly pushy and was always flexible when it came to finding a time to meet. I would most definitely recommend working with Bob and, in general, heading to Windward Honda if youre in the market for a car!

lobster8

May 21, 2014

Had a great experience leasing my Civic from Honda Windward with Bob Laudick. Bob did a great job of making the whole process easy and stress free. He was more than willing to sit down with us and answer any questions on two separate occasions and was very knowledgeable about the whole process. You can tell he has a vast amount of experience in the trade. When it came to finding the perfect vehicle he was more than willing to help work with our budget and get us into the right car at the right price. Most importantly, he wasnt overly pushy and was always flexible when it came to finding a time to meet. I would most definitely recommend working with Bob and, in general, heading to Windward Honda if youre in the market for a car!

Mr. and Mrs. Harold Uchino

May 16, 2014

I made an appointment for May 7th, to service my car at 2:00 p.m. I stopped by a little earlier to tell Derrick Higa if he could order touch up paint for my car, and I would stop by the Parts Department to pick it up. Derrick told me to just come by at 2:00 to service my car and he would have the paint there for me. When I went at 2:00p.m. to service my car, Derrick told me that he would touch up my car for me. He did a very good job!!! He went the extra mile for me and for that reason, I will always buy my car from Honda Windward because Derrick Higa made a believer out of me, forever!!!!!!!!!!

RickyB

May 16, 2014

Bob Laudick, and all the people at Honda Windward are awesome. Great experience. Got exactly the car I wanted. It was a breeze.

Sam&Dynah

May 7, 2014

This is the third time we've worked with Bob, and as always, he was efficient, organized, informative, and very personable. Bob cares about the customers, and this is why we trust him. To him, it's just about selling a product. It's also about building relationships

Darryl

Apr 14, 2014

I don't usually write reviews, but I have to for this experience. Bob was fantastic to work with. We did our research before going to see him, and gave us the deal we were looking for without the haggle! Do youself a favor and go see him if you are in the market for a car! This comes from a former car salesman, so I know what I'm talking about!

Jason F.

Mar 21, 2014

Bob Laudick was great. Helped me find the right car for my lifestyle and most importantly for the right price. Also had a great sense of humor.

JF83

Mar 19, 2014

Bob was very helpful in finding the right car for me and for the right price. Also had a great sense of humor.

JF83

Mar 19, 2014

Bob Laudick was great. Helped me find the right car for my lifestyle and most importantly for the right price. Also had a great sense of humor.

David Kaawa

Mar 17, 2014

************* Thank You Bob Laudick ************** I recently went out looking for a vehicle. I saw a specific vehicle that I was interested in and submitted an email requesting additional information. I received a call back within minutes of pressing send (literally minutes). Bob Laudick assured me that I was more then welcome to come in and test drive the vehicle. I told Bob that I was not fully committed to purchasing a vehicle at this time and had tight budget constraints. Bob assured me that there would be no pressure to buy and that I could ask for him and he would gladly take me out on the test drive personally. When I arrived, I was greeted warmly by sales personnel who then referred me to Bob. During the test drive, I was impressed by his knowledge of the vehicle's interior functions as well as it's technical specs. Bob worked tirelessly with me to get the vehicle for a fair price that also fit my budget. At no time did I feel rushed or pressured to purchase a vehicle outside of my specific needs. It was by far the most pleasant car buying experience I have ever had. I will absolutely refer my friends and family to Honda Windward to purchase a vehicle. I will not hesitate to purchase my next vehicle here as well. Thank you Bob Laudick! You are truly an asset to your company with your friendly personality, your sincerity, and your willingness to actually listen to what my vehicle needs were as well as packaging it within my budget! You Made A Believer Out Of Me! Sincerely, David Kaawa

David Kaawa

Mar 17, 2014

************* Thank You Bob Laudick **************I recently went out looking for a vehicle. I saw a specific vehicle that I was interested in and submitted an email requested additional information. I received a call back within minutes of pressing send (literally minutes). Bob Laudick assured me that I was more then welcomed to come in and test drive the vehicle. I told Bob that I was not fully committed to purchasing a vehicle at this time and had tight budget constraints. Bob assured me that there would be no pressure to buy and that I could ask for him and he would gladly take me out on the test drive personally.When I arrived, I was greeted warmly by sales personnel who then referred me to Bob. During the test drive, I was amazed at his knowledge of the vehicles interior functions as well as it's technical specs. Bob worked tirelessly with me to get the vehicle for a fair price that also fit my budget. At no time did I feel rushed or pressured to purchase a vehicle outside of my specific needs. It was by far the most pleasant car buying experience I have ever had. I will absolutely refer my friends and family to Honda Windward to purchase a vehicle. I will not hesitate to purchase my next vehicle here as well.Thank you Bob Laudick! You are truly an asset to your company with your friendly personality, your sincerity, and your willingness to actually listen to what my vehicle needs were as well as packaging it within my budget!You Made A Believer Out Of Me!Sincerely,David Kaawa

hotrod0three

Mar 3, 2014

I went to Bob Laudick at Windward Honda looking to trade-in my vehicle for something more dependable and safer to drive. I have a 2yr-old with another on the way, so safety and dependability are at the forefront of my car buying needs. Bob took me in and within a couple hours I was driving off in a brand new car, with monthly payments BELOW what I told him I was looking to spend!!!... and the trade-in I received for my used car was ABOVE KBB... unbelievable! Bob made the entire process quick and easy... he went over all my options and worked with me in getting the best car for the best price for my expanding Ohana. Mahalo Bob!... there are still good guys out there.

Cindy

Feb 27, 2014

I just want to thank Bob for assisting me in getting my car traded in and taking the time to explain the entire process. The entire process was lengthy but Bob made it as simple as possible. Thank you and i'll be sure to recommend my family and friends!

In accord with my new Honda Accord!

Feb 20, 2014

Ultimately, we are all consumers. When that time came around to purchasing a vehicle, as a consumer, I wanted to make sure that I got the most bang for my buck. Besides, we are diligent in earning our money, so its safe to say that we want to spend our money wisely. Nevertheless, I also wanted to stay classy and sophisticated w/o the luxury price. Where to start when buying a car is infinite; being at a dealership can sometimes be intimidating at the least, and stressful at the most. However, from a person that pays attention to details (analyzes everything), recognizes great customer service (knows how I should be treated especially when I can take my money elsewhere), and appreciates honesty (natural/professional lie detector), I highly recommend Bob Laudick at Honda Windward! His approach was not daunting, and he is far from any shallow car salesman. (In the past, Ive met those seemingly shady, lacking of humanity type of salesmen, and I didnt hesitate to take one second and move on to something of merit.) Throughout my whole experience, it almost didnt cross my mind that Bob was a car salesman. There are many reasons, one being that, he took the time to show me that what I thought I wanted may not have been efficient for my situation even if it meant that I spent less money at Honda. Thats rare, when youre in the sales business. Moreover, Bob works with you to look out for your best interest. I felt he had my safety, expectations/future, and happiness in mind. Im content that I made my investment with Honda, and more importantly, with Bob Laudick. My experience with Bob on a scale from 1 - 10, 10 being excellent, Bob earned an 11! I have already recommended my family and friends to see him. Despite living next to a Honda dealership, I drove across the island to be able to work with Bob. In other words, he is the filet mignon measured up to a hamburger; the quarter amongst countless pennies; and he is someone that is worth your time, and knows your value!

Jason

Feb 19, 2014

I worked with Bob Laudick at Honda Windward in Kaneohe. I knew I wanted a car, but I wasn't really sure what kind of car I wanted. Bob was very knowledgeable about many different car manufacturers and was able to put my mind at ease. He also took the time to really educate me about the car (Honda Accord) and even after the sale took time to show me all of the little features that aren't always explained. He went over all the safety features as well. He knew his cars from top to bottom, and made me feel comfortable. Financing was also very easy. I look forward to working with Bob and Honda Windward in the future, for my repairs, maintenance, and in the future, new cars.

jkanda77

Feb 19, 2014

Worked with Bob Laudick. He was personable, knowledgeable, and patient. He knew pretty much everything there was to know about the cars, which made me feel good about working with him. He also explained all safety features, technological additions like the blue tooth and rear and side cameras. He knew everything. Which is probably why I ended up buying a car from him. Nice guy too. He seems to treat his customers like friends. He even followed up my purchase with a pair of phone calls in the following days to make sure I was happy with my purchase and that everything was going okay. I went in not really knowing what kind of car I wanted, and not really knowing what car company I wanted to work with. But after talking to Bob I decided on making a purchase with Honda Windward. Great service.

Gary

Feb 9, 2014

My wife and I decided to purchase a car from Bon Laudick at Honda Windward because he professionally handled every aspect of the transaction. He made the buying process refreshingly dignified. He was extremely personable and knowledgeable. This is the first time I have ever written a review about a car buying experience. But I felt I owed it to all those people who dread dealing with a "car salesman". Do yourself a favor and call Bob!

Jim

Feb 3, 2014

Last December I decided to buy a 2014 Honda Odyssey. I called and visited all three dealers on Oahu. Bob Laudick at Windward Honda is a top salesman. You save a lot of time and money working with the top salesman. He really simplifies things for me. Not only he is knowledgeable about the vehicles, he is also very honest with numbers. Here on Oahu some salesmen will start the negotiation from the MSRP or MSRP + markup (+ $3,000) and down, but Bob starts from the invoice up. He also helped me with financing, and showed me how to use all the functions in my new car. So, if you want to take the hassle and headache away from purchasing/financing a car, go to see Bob at Windward Honda.

happy4ewa

Feb 2, 2014

Very good buying experience while dealing with Mr. Laudick. Very warm & friendly personality, easy to talk with. Thank you for a wonderful experience!

nungacta

Jan 24, 2014

It was an pleasurable experience buying our cars from Bob Laudick. I would highly recommend him to anyone looking to lease or buy a Honda.

Botanist

Jan 22, 2014

I really appreciated Bob's manner, intelligence and attention. He listened carefully to my answers to a wide variety of questions about how I would use my car, what I did in my work and leisure time that could affect car use, and discussed some interesting books along the way. Based on my answers he sussed out aspects of my work that resulted in his suggesting options that hadn't even occurred to me but that he thought might be helpful. In my case it was all-wheel drive, which was not something I gave any thought to-and if I had would have said I didn't want. However, I do field work and take classes to places on rough roads. Since the all wheel feature doesn't engage except when needed this features does not appreciably lower the mileage, but does offer an option if needed during collecting trips; perfect when I thought about it. It also seemed like it could be an additional safety feature under unusual weather conditions even on normal roads. Bob was also very good to deal with when we were dealing. Fair and reasonable. Plus my experience with others at Windward Honda on the way to meeting Bob were very professional. This is in contrast to the other two dealerships where replies were either late, lacking in enthusiasm or overly pushy. I was so excited to drive off the lot in my brand new CRV after only a few hours. I did do a lot of homework ahead of time so I knew what I wanted and what to expect relative to prices and likely financing, but I did not expect to complete the transaction all in one afternoon. Bob worked hard to make this happen in an efficient and very pleasant way. I am really glad I was able to deal with him and with Windward Honda.

vernonia

Jan 21, 2014

Bob was helpful, efficient, pleasant and straight forward. I appreciated his listening carefully to answers to his questions, and my statements, about what was important to me in a new car. He was able to suggest an option I had not previously considered, but that was more than appropriate. A lovely afternoon, especially as the efficiency of Bob, Aaron and Curtiss, and Windward Honda had me driving home in a brand new CRV! Whopee! I thought it would take several trips.

Alison B

Jan 14, 2014

We buy all our Honda cars from Windward. They have a great product, nice people, helpful service, and convenient location. All the staff are excellent.

Laaulu36b

Jan 1, 2014

We purchased two Hondas from Michael Stoebner, General Manager, in 2005, so I called him again this year since my daughter was looking for a car. I called ahead of time to let him know the date and time I was coming in, and he told me to come in and see Craig Hersch since he wasn't going to be there (Saturday afternoon). When we got to the dealership, Craig was not working and he was not expected in for another hour. Instead of the other manager Mel Ramos helping us, Mel told us it was company policy that we work with a sales person first. I was not happy with that, so I asked for Bob Laudick since a lot of reviews had nothing but good things to say about Bob. Well Bob helped us. He was very polite and knowledgeable, showed us the car my daughter wanted, and then went to "the room" to negotiate the deal. There was some room for negotiation; he gave us all the excuses of their prices. We settled on a price which was ok, but I know we could have done much better. Bob wanted my daughter to give him good reviews for the price we settled for, but in hindsight, we know that is probably what he tells all of his customers. It is the follow up with Bob that needs improvement. First, my daughter purchased the door guards and splash guards AT A MARK UP price because Bob said he has to cover labor (yeah right. How much time does it take anyway?). We did not pick up the car until the following Monday. When we picked up the car in the evening, my daughter realized that the splash guards were not installed!! Hmmm . . . Bob, weren't you supposed to make sure they were? I wonder if the rust proofing was also done now? So my daughter had to take the car back on another day, and it had to be on a Monday-Friday by 3 p.m.! Who gets off work by then, especially from downtown? She had to take leave from work to get it done. You would think Honda WIndward (and Bob) would have compensated her for her time but NEGATIVE! Not even a courtesy tank of gas. Second, since we are customers with the University of Hawaii FCU, we gave Bob a form to fax so that my daughter could get a VISA card and my son could get a gas card. That would NOT be at any cost to Honda Windward. All they had to do was fax the forms in. After waiting over a month, my daughter called the company that handled the distribution of these cards to inquire the status. Well, Honda Windward did NOT fax it in; the company never received it! Luckily my daughter kept a copy of the forms, so she re-faxed it. No thanks to the dealership. By the way, you don't have to buy a car from them to get the gas card; all one has to do is go in to the dealership and ask them to fax the form. I wonder how many are not done. Last, Bob told my daughter that he would call her when the license plates come in. She did not get a call; instead she got a postcard in the mail, six weeks later. Bob is very knowledgeable and he knows how to work the customers. Once the sale is over and he's through talking about himself and how he pays for some of his customers' service and how much sales he does, another side of him appears. I have written to him about these quirks, and you would think I would get a response explaining or apologizing. NEGATIVE. So I ask you, is that Customer Service? By the way, speaking of Customer Service. When my daughter had to take her car back to get the splash guards installed, the Service Department looked at her as if they were thinking, "It's 2:45 p.m. and we're about to close. What do you want?"

Mr. and Mrs Harold Uchino

Dec 31, 2013

II called Kevin Asahara to see if he could get me a new Honda Accord and his answer was yes so the next day i went down with my wife and we saw Kevin and he had a 2014 Honda Accord LX waiting for us.He took the time to explain to us about the vehicle and went over it thoroughly and after that we went to talk about the payment. We discussed about the payment and what we could afford to pay monthly and after a few trys we came to an agreement and went in to see the Finance Manger Robert Chappel and we also told him what we could afford and he did an excellent job and got it as close to it as possible and also got us an excellent interest rate and we were very happy.Kevin Asahara and Robert Chappel is a great asset to Honda Windward and made a believer out of us and will always make Honda Windward the place to buy our cars.

New Honda owner

Dec 15, 2013

Bob Laudick at Honda Windward provided me with excellent service. The process was quick and very thorough. I would highly recommend Bob.

pandaful

Dec 5, 2013

Great people at Honda Windward. Bob Laudick truly cares for his clients. He is available to help you throughout your car ownership. He held my baby boy as I had to deal with some car repairs. The service guys are great too!!!

Kevin

Nov 18, 2013

Just purchased a 2006 civic ex from Bob Laudick at Honda Windward. We were able to work out a fair deal quickly and i'm very happy with my purchase. I wouldn't hesitate to contact Bob for any future purchases for myself and anybody else looking for a new or used vehicle.

Ron

Nov 18, 2013

I like Bob. He's a very personable salesman. He's also experienced and knows his cars and I don't think anyone should buy a car from anyone who isn't both. As the internet sales manager, he also does a great job of keeping inventory updated on the website. It's such a great service to buyers, yet most car places do a half-hearted job of it.

William

Nov 16, 2013

I recently purchased a 2013 Honda Civic Si from Bob He is very thorough and explains everything. He made the process quick and not a lot of waiting around. He took the extra time to ensure the car is set up to me and has followed up with me over the first few weeks of ownership. I am very happy to have used him in my car purchase.

copywriter

Nov 13, 2013

Ive written many reviews for books, films, restaurants and activities. But I couldnt wait to write this review about Bob Laudick at Honda Windward. Why Bob Laudick? Because Bob made it possible for my husband and me to drive around in a cute little Honda FIT that is perfect for us. Why Bob? Because he is the antithesis of a car salesman! You know the stereotype lots of gold chains, loud shirt, obnoxious, pushy and you sure dont trust anything he is telling you. Well, Bob Laudick is definitely not the car salesman type. He is an educator. He wants to help you learn about the different cars on the market and the one that would be the best choice. He wants to be sure you make an educated decision. He wants to get to know you so he can give you his best advice even if you end up not buying. Bob is so helpful and so honest that if you dont buy your car from him this time, you will be back. I guarantee it. I have been involved in buying or leasing a new or used car a dozen times in my life and never, never have I felt comfortable about the decision made or the process of buying the car. It was always scary. I didnt trust anything that was being said to me. That is, until I met Bob Laudick and he helped my husband and me to purchase our FIT. And thats not the whole story. Bob still stays in contact. If I have a question about the car, the service, etc., he is always ready to help. When was the last time you bought a car and two years later, the car salesman would still recognize you, no less call you to see if all is well with your car. (The guys in the service dept. at Honda Windward seem to have the same philosophy. They always treat us courteously and promptly even if its just to put air in the tires. ) Without hesitation, Id recommend Bob Laudick at Honda Windward to anyone wanting to buy a new or pre-owned car or even if you are just looking. You will get a wonderful education and a great car too.

SamWilhoite

Nov 13, 2013

Buying a car definitely conjures up a negative image for most. Knowing that, Bob Laudick and the staff at Honda Windward do everything they can to educate customers and work for their best interest. Bob is an educator: he will help you come to the best choice for your unique situation. Whether it's size, function, family, business, he will go over all the details to find the best fit for you, even down to which colors of paint stand up to time better depending on your use and taste. As a business owner I have a long list of other businesses and vendors I work with. I personally know 7-8 local business owners who have used Bob Laudick for their auto purchases and have been extremely happy with service at the sale and continuing over the years. Bob doesn't disappear after the sale, he checks up with his clients to make sure their purchase is still treating them well. If you want to get straight, honest car talk, not to mention high quality line of vehicles, make sure to make Honda Windward your first stop.

SamWilhoite

Nov 13, 2013

Buying a car definitely conjures up a negative image for most. Knowing that, Bob Laudick and the staff at Honda Windward do everything they can to educate customers and work for their best interest.Bob is an educator: he will help you come to the best choice for your unique situation. Whether it's size, function, family, business, he will go over all the details to find the best fit for you, even down to which colors of paint stand up to time better depending on your use and taste.As a business owner I have a long list of other businesses and vendors I work with. I personally know 7-8 local business owners who have used Bob Laudick for their auto purchases and have been extremely happy with service at the sale and continuing over the years. Bob doesn't disappear after the sale, he checks up with his clients to make sure their purchase is still treating them well.If you want to get straight, honest car talk, not to mention high quality line of vehicles, make sure to make Honda Windward your first stop.

InspectorBob

Nov 12, 2013

Knowledgeable, caring and honest. In a car salesman? Yup...what more can you ask for. BW, Oahu.,

Nick Lohr

Nov 12, 2013

I have purchased several cars from Bob Laudick at Honda Windward. He is very easy to work with and his service is always excellent, honest and fair. Anyone looking for a new or used car needs to come in and speak with Bob. I would highly him recommend to all of my friends and family.

cartists

Nov 12, 2013

I haven't purchased a vehicle from these guys, but I have known Bob Laudick for a while now and can vouch for his excellent service. Bob occasionally sends me referrals to install aftermarket parking assistance systems for his customers and and they all rave about Bob's service. There was one lady that stands out. She had bought her Honda from a different dealership, returned to get it serviced, only to be given the runaround. She then took it to Honda Windward, met Bob, and immediately fell in love. He referred her to me and we were able to solve her issues. It's unusual to hear so many good things about a car salesman, but Bob Laudick isn't your typical salesman.

copywriter

Nov 12, 2013

Ive written many reviews for books, films, restaurants and activities. But I couldnt wait to write this review about Bob Laudick at Honda Windward. Why Bob Laudick? Because Bob made it possible for my husband and me to drive around in a cute little Honda FIT that is perfect for us. Why Bob? Because he is the antithesis of a car salesman! You know the stereotype lots of gold chains, loud shirt, obnoxious, pushy and you sure dont trust anything he is telling you. Well, Bob Laudick is definitely not the car salesman type. He is an educator. He wants to help you learn about the different cars on the market and the one that would be the best choice. He wants to be sure you make an educated decision. He wants to get to know you so he can give you his best advice even if you end up not buying. Bob is so helpful and so honest that if you dont buy your car from him this time, you will be back. I guarantee it. I have been involved in buying or leasing a new or used car a dozen times in my life and never, never have I felt comfortable about the decision made or the process of buying the car. It was always scary. I didnt trust anything that was being said to me. That is, until I met Bob Laudick and he helped my husband and me to purchase our FIT. And thats not the whole story. Bob still stays in contact. If I have a question about the car, the service, etc., he is always ready to help. When was the last time you bought a car and two years later, the car salesman would still recognize you, no less call you to see if all is well with your car. (The guys in the service dept. at Honda Windward seem to have the same philosophy. They always treat us courteously and promptly even if its just to put air in the tires. )Without hesitation, Id recommend Bob Laudick at Honda Windward to anyone wanting to buy a new or pre-owned car or even if you are just looking. You will get a wonderful education and a great car too.

houwenliang

Nov 12, 2013

Bob was very informative and helpful in assisting us on deciding the type of car to use. Our family would definitely call him for our next purchase.

NickLohr

Nov 12, 2013

I have purchased several cars from Bob Laudick at Honda Windward. He is very easy to work with and his service is always excellent, honest and fair. Anyone looking for a new or used car needs to come in and speak with Bob. I would highly him recommend to all of my friends and family

Chelsea

Nov 10, 2013

I plan on purchasing a new car within the next 2-3 years and Bob will be the only one that I call. I know many people who have worked with him and I am sure that he is the most knowledgeable and professional salesperson out there.

Jack Chen, CPA

Nov 7, 2013

I went to Toyota next door with the intention to buy a car. I was ignored by the salespeople over there, so I decide to walk across the Honda Dealership and what a difference! Customer Service was excellent and courteous the minute you step in the door! To make things more pleasant, Mr. Bob Laudick was very attentive to details and to what I needed. I highly recommend him if you are planning to buy a used or new car.

A believer of service and sales

Nov 5, 2013

Have been servicing my Hondas at Honda Windward for 8 years even though I purchased them elsewhere. When it was time for a new car, because Ive been so pleased with their service, I wanted to give them a chance to earn my purchasing business. Bob Laudick was very helpful, easy to work with and made sure I got the best deal (I did compare). I would highly recommend you call Bob if you are considering a new car!

GierS

Nov 3, 2013

bought a 2013 Honda Accord and I am confident about my purchase due to the excellent guidance and expertise of Bob Laudick whose advice and coaching without pressure has led to us owning a safe and reliable investment in our transportation needs.

Mr. and Mrs. Harold Uchino

Nov 3, 2013

I called Derrick Higa for an appointment for October' 25 2013 for service on my Honda and he was very pleasant and polite and made my appointment.I am about 5 minutes away from Honda Auto Plex in Mililani but i perferred to go the extra mile to Windward Honda because of Derrick Higa who goes the extra mile for his customers.I worked for Foodland as Director of Produce and won 3 years in a row as customer service award for the company and also won the highest award for Foodland employees called (SULLY AWARD) ,after the Founder of Foodland Stores so i know what it takes to give excellent customer service when anyone enters your establishment and Derrick Higa is the man.!!! He is a great asset to Honda Windward and you will have many repeat customer because of Derrick Higa!!! I bought a 2009 Honda Accord because of Derrick will continue to purchase another because Derrick Higa made a believer out of me. Mr. and Mrs. Harold Uchino.

Mary Cuyno

Oct 31, 2013

Got a great deal, and a great car from Honda Windward. I love my new Honda Fit !!! All of these good vibes had a lot to do with my salesperson. Bob Laudick was informative, patient and above all, not pushy. This was truly a positive car buying experience :)

maliagirl

Oct 31, 2013

I got a great car, and a great deal from Honda Windward. My salesman was Bob Laudick, who were very patient and informative. Not pushy at all. I love my new Honda Fit !!!

Awesome service!!!!!

Oct 23, 2013

Awesome customer service from Bob laudick! No intimidation factor here just good old fashioned customer service. BIG MAHALO to Bob & staff I really love the car! They made a believer out of me!!!! Sincerely Calvin & Mary ann palama

Mike same

Oct 18, 2013

Bob laudick at Honda windward was a great help when I was purchasing my car. He is very knowledged when it comes to the vehicles he is selling .

Supersuk

Oct 11, 2013

In 2008 I purchased a new 2008 Element from Honda Windward and was very pleased with the service I got, so naturally I'd go back to inquire about another purchase. This time around was no different from the service I got back in 2008. My sales consultant was Bob Laudick and he is by far, one of the best, knowledgeable, and easy going people in this business. He was able to explain features on the CRV that no other sales consultant knew about or cared to explain. The finance manager Robert Chappel was also easy going and very personable. He took the time to explain everything before I signed the documents. I would recommend talking to Bob Laudick and his team for your new Honda or used car purchase. He will get the price you're looking for with a smile and have you leaving the dealership feeling like you won a million bucks!

supersuk

Oct 11, 2013

In 2008 I purchased a new 2008 Element from Honda Windward and was very pleased with the service I got, so naturally I'd go back to inquire about another purchase. This time around was no different from the service I got back in 2008. My sales consultant was Bob Laudick and he is by far, one of the best, knowledgeable, and easy going people in this business. He was able to explain features on the CRV that no other sales consultant knew about or cared to explain. The finance manager Robert Chappel was also easy going and very personable. He took the time to explain everything before I signed the documents. I would recommend talking to Bob Laudick and his team for your new Honda or used car purchase. He will get the price you're looking for with a smile and have you leaving the dealership feeling like you won a million bucks!

Chris

Oct 8, 2013

I spoke to several salespeople at other dealerships before I had the good fortune of getting Bob Laudick on the phone. After test driving at other dealers and failing to secure a reasonable price, I knew what I wanted and Bob quickly understood and was able to help. He knew the Odyssey inside-out and didn't waste our time with distractions and drawn-out negotiations. Honda Windward and Bob Laudick will be my first stop when it's time to replace our next vehicle. Mahalo!

chris808

Oct 8, 2013

I had spoken to several salespeople at other dealerships before I had the good fortune of getting Bob Laudick on the phone. After test driving at other dealers and failing to secure a reasonable price, I knew what I wanted and Bob quickly understood and was able to help. He knew the Odyssey inside-out and didn't waste our time with distractions and drawn-out negotiations. Honda Windward and Bob Laudick will be my first stop when it's time to replace our next vehicle. Mahalo!

HawaiiGenie

Sep 28, 2013

I leased a Honda Civic 2013 from Honda Windward, and Bob Laudick was the person who helped me through every step of the process. As a woman, when you are buying a car, you want to feel you can trust the person you are dealing with, that you are getting the best most accurate information, and that the person will be there if you have any questions later -- because you will. I can heartily recommend this experience to anyone who needs to have an excellent, stress-free car buying experience.

GenieJoseph

Sep 28, 2013

I leased a Honda Civic 2013 from Honda Windward, and Bob Laudick was the person who helped me through every step of the process. As a woman, when you are buying a car, you want to feel you can trust the person you are dealing with, that you are getting the best most accurate information, and that the person will be there if you have any questions later -- because you will. I can heartily recommend this experience to anyone who needs to have an excellent, stress-free car buying experience.

Erin Cooper

Sep 24, 2013

I want to thank Honda Windward and Bob Laudick! They really went the extra mile to obtain a special order tire for me in a hurry. It was such a pleasure doing business with Bob and Honda Windward. I highly encourage anyone interested in purchasing a Honda to go talk to Bob, he's the best!

Peter

Sep 19, 2013

Like last year's purchase of my son's 2012 Honda FIT and this year's purchase of my wife's 2013 Honda Civic, we are always pleased to deal with Bob Laudick at Honda Windward. He provides excellent care, attention to details, answers any questions posed, goes the extra mile, quite a very professional and personable one to deal with. Actually this is our third car bought within the past 5 years at Honda Windward, as the car servicing is quite easy to do there too.

Peter96224

Sep 19, 2013

Like last year's purchase of my son's 2012 Honda FIT and this year's purchase of my wife's 2013 Honda Civic, we are always pleased to deal with Bob Laudick at Honda Windward. He provides excellent care, attention to details, answers any questions posed, goes the extra mile, quite a very professional and personable one to deal with. Actually this is our third car bought within the past 5 years at Honda Windward, as their car servicing is quite easy to do too.

GWKawa

Aug 29, 2013

Buying a new Honda Civic from Windward Honda was a friendly and professional experience. Bob was helpful and accommodating during the entire process of selecting the vehicle, negotiating the price and trade-in, and coordination of the delivery. He helped set up the electronic features in the car and provided sound advice for operation and care of my new Honda Civic.

Heather

Aug 28, 2013

Bob made leasing a car very easy for me when I moved from the mainland. His service was quick and friendly. His helpful advice was very genuine, and much appreciated. Working with Honda Windward exceeded my expectations and I look forward to working with them for any future car needs.

lajlmt

Aug 21, 2013

Bob L was awesome, I have already referred 2 people. I went to the other two Honda dealers and I don't know why I wasted my time at them. One really insulted me and was arrogant, not at Windward. Professional, Friendly and ENGAGED in car sales! I got a car in 30 minutes at the price and CRV I wanted! Really don't waste your time at the other dealers, drive to Kaneohe, it's worth the gas!

Alicia

Aug 20, 2013

I live on Maui and Bob is at Honda Windward in Oahu. I didn't end up buying from him, despite the amazing deal he was able to secure for me, only because I wanted to keep everything local on Maui after a lengthy thought process. Bob was so friendly and really wanted to understand my needs as a new customer. Anyone who is looking for a new or pre-owed Honda in Hawaii should definitely call Bob at Honda Windward! Mahalo Bob! I appreciate all your kindness! Also, my partner has had very good experiences with Honda Windward.

Tina

Aug 19, 2013

I had my reservations about car dealers and salesman...until i met Bob! He provided me with the best experience in buying a car from Honda Windward! I would definitely recommend Bob to all my friends and family in need of someone who will answer all your questions and make you comfortable during the whole process (as buying a car can be an arduing experience). He really made A BELIEVER out of me!

AJandFD

Aug 12, 2013

Just bought a brand new Honda Civic EX from Bob Laudick at Honda Windward. I spoke to another Bob earlier that day by referral and when my boyfriend and I arrived, we were set up with Bob L., the Internet Sales Manager. At first, I was hesitant because I had spoken in some detail with the other Bob over the phone and was referred to him by a friend after having some not-so-great car shopping experiences with pushy salesman at numerous dealerships across the island, so at this point, I was a pretty picky shopper. However, Bob assured me that Bob L. was going to take care of me and he was right. I had an old trade-in and needed an affordable, reliable car and after my previous experiences, I was convinced I was going to be forced to settle for less, but Bob L. took my used car off my hands and put me in a new Honda at an awesome price. I had shopped around for insurance quotes before coming in as well, and Bob made one quick phone call to Leilani at Liberty Mutual and I had an even better deal than I had bargained for. Bob and everyone at Honda WW really think of everything and take the time to make sure you are getting the best. I'm so happy my friend sent me to them! I spent more time wheeling and dealing at other dealerships and never left with a car, but at Honda Windward, I got exactly what I wanted within the first half hour of being there and spent the rest of the time customizing and learning about my new car. I highly recommend Honda Windward as your first stop if you're thinking about looking at a new car. No pressure to buy and I guarantee you that you will end up back here even after "shopping around" at other dealerships just for the great customer service Honda Windward provides. Thank you!!

dpavid

Aug 12, 2013

We use the Costco Auto Buy Program. Fixed price, no negotiation, zero dealer markup, seamless transaction. Bob Laudick was very helpful. I would buy from them again under these circumstances.

Very appreciative

Aug 8, 2013

Express Service was very professional, I didn't know I needed an appt. but they took me in anyways. Thank you once again!!!

Unhappy car buyer

Aug 5, 2013

I called to buy a Honda that I had already test drove and was given a price over the phone. When I called back to put down a deposit I was told the price did not include the taxes and fees which I was not told the first time. I asked to speak to the manager and was told he was not available and would call me back. I never received a call back. I guess they have caller ID when I called back the next day I was told that the manager as well as the sales person, Travis, were busy and would call me back. When I immediately called back with blocked caller ID, Travis was suddenly available, but when I gave my name, was told he was on the other line. This dealership is very unprofessional and dishonest. I don't understand how they can lie and treat potential customers this way and stay in business.

S. Lee

Jul 30, 2013

I was looking for a new Honda Odyssey and went to two dealership. We were referred to a sales person at the first place, but waited for a while before anyone helped us. We then waited for the referral a while. After looking at the new 2013 vans, he told us to wait in the office and we would go into the finances. To my surprise, another person came in to negotiate. We left there and went to Windward Honda. As soon as we got there, we were greeted outside by Bob Laudick who showed us a 2013 Odyssey. We test drove it and went through the cost, but I told Bob from the beginning that I needed to bring my Dad in and could not make a decision at that time. We went on a trip for a week. When we returned we called Bob. We went back and because we test drove it prior and already had a quote, which he kept, the purchase went smoothly. Bob was helpful, kind, and knowledgable. There was a little wait to see the Financial Officer because of staffing problems, but Bob used that time to have the car Prepped and he also took that time to set up my clock, radio, phone Bluetooth, and explained other vehicle accessories.

dakojimas

Jul 24, 2013

Bob provided great customer service, wasn't pushy or overly aggressive. He made it possible for us to purchase our dream car for a great price and we left feeling completely satisfied with the overall experience of our purchase.

E-yan Domingo

Jul 7, 2013

it was a wonderful experience having to transact with Honda,with Bob guiding us all the way,until we finally made that big decision.He is not just after selling a unit but of giving the best to the clients.

Scott

Jul 4, 2013

I spoke to a Bob as soon as I could when I came into the dealership. I already test drove the vehicle I was looking for and told Bob exactly what I wanted. He was more than happy to oblige. Moments later we were into the purchasing process which was neat and quick. I felt welcome at the dealership and spoke to several of the other employees finding that they were very satisfied with the way people were taken care of. I felt relaxed and trusted Bob to take care of me. There were no doubts in my mind about going to Honda Windward, and if I wasn't leaving soon I probably would come back for a 3rd car. Honda Windward is probably one of the most professional, courteous, and respectful dealership you can find on the island of Oahu. They do not pressure your into a purchase you do not want to make and they will do everything they can to work for you to get you a great deal.

Selene

Jul 4, 2013

Bob Laudick at Windward Honda responded to my email regarding a civic in a timely manner and did a great job in following up but in no way pressured me to buy. I appreciated his understanding in terms of decision making. Louie Hecht in finance was equally gracious and helpful. Aloha, Selene

ScottyV

Jul 4, 2013

I spoke to a Bob as soon as I could when I came into the dealership. I already test drove the vehicle I was looking for and told Bob exactly what I wanted. He was more than happy to oblige. Moments later we were into the purchasing process which was neat and quick. I felt welcome at the dealership and spoke to several of the other employees finding that they were very satisfied with the way people were taken care of. I felt relaxed and trusted Bob to take care of me. There were no doubts in my mind about going to Honda Windward, and if I wasn't leaving soon I probably would come back for a 3rd car. Honda Windward is probably one of the most professional, courteous, and respectful dealership you can find on the island of Oahu. They do not pressure your into a purchase you do not want to make and they will do everything they can to work for you, and get you a great deal.

808ash

Jun 29, 2013

See Robert Laudick, Internet Manager, at Honda Windward for excellent sales service. He is caring, humble, helpful, goes above and beyond to give you the best deal possible with a great attitude and extreme friendliness.

Ash

Jun 26, 2013

I would highly recommend Bob Laudick, Honda Windward's, Internet Manager for any Honda purchase. Today, I went into the dealership not expecting to be driving home in a brand new car the same day. Bob worked hard, was very patient, and a good listener. He didn't even eat lunch. He was able to find me the right vehicle, a 2013 Odyssey. He took my trade in a 2013 CRV at a better price than expected and tried to give every benefit to keep my payments affordable. I am truly grateful for Bob's excellent customer service, friendliness, and sense of humor. It was such a pleasure to spend five fun-filled hours with him. He makes you feel comfortable and took the time to show me everything about my new car, including setting up the blue tooth cell phone. It is very evident that Bob truly cares about providing the best service to all his customers. Mahalo, Ash

monileeg

Jun 25, 2013

I was rushing on Saturday and knew I had to service my oil and filter cause I had to travel to Haleiwa for a wedding. I was heading to purchase my oil and filter. When I remembered Honda Windward has the oil service area I decided to check it out. I really thought that they would be just to busy to take me at that moment. When I asked the young man if he had time to do a Oil and Filter change on my Acura, he said, yes mame. When I asked if they can do a Syntectic Oil change, he said yes. I said okay, when can you do it? He said right now, I asked how long will it take. He said 20 minutes or so. I couldn't believe it. My car was completed in 20 minutes. I didn't even make an appointment. Honda saved me more than 4 hours on a Saturday, and the Price was right.

Shelly - CRV fan

Jun 18, 2013

We bought our 2013 Honda CRV at Honda Windward. Bob Laudick was our salesperson. We wanted a white CRV but they did not have white in their inventory so we had to wait for the next shipment of vehicles. Bob was so helpful in keeping us informed of the arrival the shipment and the delivery of vehicles to their site. Upon pickup, Bob made sure the paperwork went smoothly and all the extras we purchased were installed. Thank you Bob!

ladymakai1

Jun 12, 2013

My husband and I had been talking about buying a new vehicle for a while, but we were discussing leasing rather then purchase. We knew nothing about leasing and we began searching the internet to get a better understanding and to see if this was an option for us. we decided that leasing was a good match for us and so out we went to shop. We made appointments at different dealerships and ended at Honda Windward where we met Bob Laudick. He helped us understand leasing and helped us decide whether leasing was a good choice for us. After 4 hours we left Honda Windward with our brand new 2013 Honda Pilot. Our experience with Bob and Honda Windward was excellent. At no time did we feel pressured or have the feeling of being rushed to purchase. Bob took time explaining and making sure we understood what was being explained about leasing. We at no time felt embarraassed about what we afford. The finance department was very accommodating in the customizing the different options of warranties, which we liked. The prices were right for the car we wanted and the upgrades that we selected. Bob and the staff at Honda Windward was very professional, as well as friendly and local to the max. Mahalo Bob and Honda Windward see you guys in 36 months when we come in for another new car to lease.

the Haden's

Jun 12, 2013

Very happy to work with Bob Laudick for our new 2013 Civic LX - we've always completed all service at Honda Windward for decades. thanks again

Kim family from Kapolei

Jun 8, 2013

I went to 7 different dealerships and was stuck between the new Mazda 6, Toyota Camry SE and the Honda Accord Sport Sedan. After weeks of research I decided on the 2013 Honda Accord Sport Sedan from Honda Windward. Their sales manager Mel Ramos was really helpful and not only did he give me a price none of the other dealerships could beat, he went the extra mile to get the exact model and color I wanted even though they did not have the particular one I wanted on the lot. The whole experience of buying the car was hassle free and pleasant, unlike some of the other dealerships I visited. I highly recommend purchasing your next vehicle here and ask for Mel. He's the man.

Joan and Ted

Jun 7, 2013

Ted and I have bought a lot of new and used cars in our 48 years of marriage. We purchased cars for ourself, children and grandchildren. Until now I never realized what a pleasant experience it could be. We are new to Hawaii and I needed a car so Bob Laudick helped me choose a 2011 used car from their lot. I drove it went home to think it over no pressure from Bob at all .I visited several other dealers their cars were dirty and not very inviting. Salesmen that we had appointment with couldn't be bothered with us and our purchase. We left very unhappy and went straight back to Bob who treated special in every way. We then got to meet with Louie in financing and he took excellent care in handling all our paperwork. We are so pleased with everyone from the smiling girls at the front desk to the completion of our sale.

J' japanese

Jun 4, 2013

He speaks Japanese and English, it is very easy for us to contact with him. Also he help us to understand about how to work about finance. We are very happy to purchase Honda Fit 2013.

DaveS

Jun 3, 2013

On 5/30/13, my wife & I visited Windward Honda to "just look" at their new & used car inventory. We ended up purchasing a new 2013 Honda Fit Sport. I had been in contact with Bob Laudick, Internet Sales Mgr., several months earlier, but we had stopped in without making an appointment. The Receptionist notified Bob who came out to graciously greet us. We later found out that it was his day off & just was there to deliver a car to another customer. Bob would spend the rest of the afternoon taking care of us during the sales process.. We got to test drive a couple of late model used cars with Bob explaining the finer points of each car. We finally decided on a new model & Bob took us to another inventory car lot to show us the various colors available. We got to choose the car we wanted from this lot. Back at the dealer, we closed the deal with a good fair market price & several accessory add ons to customize our car. Juan Barrientos, Finance Mgr., provided us with a great deal on an Extended Service Contract. Wow! our car is now covered mechanically & electronically for the next 10 years. What peace of mind! We were able to take delivery that same afternoon with Bob getting personally involved in detailing & prepping the car. Before driving off, he took the time to get us familiar with the basic operation of our new car. Although the entire process took approximately 5 hours, it was quite painless & pleasurable experience without any high pressure sales tactics. I will definitely recommend Bob Laudick & Windward Honda to my family & friends. Thanks Bob & Juan.

katrhynarizabal

Jun 1, 2013

We went here to look at prices for a Honda Odyssey. The sales rep that met us was rude. We knew what we wanted and were looking for the best price possible. We told him that we had already looked at Tony Honda and wanted to see if they had a better deal for us. We were describing the color we liked and it looks like a dark smoky gray called topaz. He fought with us saying that it was brown. And the interior that we like is dark gray, but he said it only comes in black or light gray. After fighting over the color of the car we were given a test drive. He drove and took us to the lot to prove that the color was not gray and it was topaz and then took us back. During the ride he said that they were not hurting to sell cars and that they did not have to sell us one if they didn't want to. That was the final straw. This was the worst place we have ever been to and the rep that helped us should be fired for his attitude and awful service. If anyone is looking to buy a Honda with great service go to Tony Honda. We went back there signed and drove a brand new 2013 Honda Odyssey off the lot in an hour.

Mommy of 2

May 31, 2013

Ever felt pressured when looking for the right car for you and your family? I did. After going to three different dealerships, I decided to give my business to Bob Laudick at Honda Windward. After a bad experience at another dealership (which almost left me in tears because of the confusion and pressure I was feeling) my friend recommended that I should check out Honda Windward. As a loyal Toyota customer, I had my mind set on the 2013 RAV4, but once I saw the 2013 CRV, test drove it, went over the specs and price, I was convinced that it was the right choice for me--a perfect family car for a mom that does not want to drive a mini van. The car actually sold itself because of all the little details in the interior design, cargo space, etc., but working with Bob was the icing on the cake. He actually LISTENED to my needs and what I was looking for, gave me suggestions, and explained the features and benefits of the vehicle thoroughly. If you are in the market looking for a new car, I recommend Bob Laudick at Honda Windward. He's cool!

Jon

Apr 22, 2013

After numerous visits to other dealerships around the island I can openly say that my experience at Honda Windward was a pleasurable one. Bob Laudick helped to find the right car for me and even took the time to explain in detail how all of the functions worked. From the door to the test drive and finally working through the paperwork this dealership ensures that you are well taken care of.

jonphill

Apr 21, 2013

After numerous visits to other dealerships around the island I can openly say that my experience at Honda Windward was a pleasurable one. Bob Laudick helped to find the right car for me and even took the time to explain in detail how all of the functions worked. From the door to the test drive and finally working through the paperwork this dealership ensures that you are well taken care of.

Dan

Apr 7, 2013

Just recently bought a CRV from Bob Laudick. I was looking at the Acura RDX and other dealerships before I decided to buy the CRV from Honda Windward. He really made the experience for me easy. Bob really takes the time to built a friendship with you and doesn't rush you into buying anything. I did all my research on line and asked alot questions, which he was able to answer and/or clarify. Bob even took me down to service dept to talk to Dalton (Service Dept manager) who was able to answer all of my questions. The Finance Manager Aaron Swain was also great, he also took the time to built a rapport with me as well. To make things better, Bob actually drove my old CRV to my home to Ewa Beach, so I could drive the new CRV home. He didn't have to do this at all. This was above and beyond my expectations of Bob. The CRV was actually for my wife and when she came home, I was able to surprise her with the new CRV. Thank you Bob.

Dan_Venture

Apr 7, 2013

Just recently bought a CRV from Bob Laudick. I was looking at the Acura RDX and other dealerships before I decided to buy the CRV from Honda Windward. He really made the experience for me easy. Bob really takes the time to built a friendship with you and doesn't rush you into buying anything. I did all my research on line and asked alot questions, which he was able to answer and/or clarify. Bob even took me down to service dept to talk to Dalton (Service Dept manager) who was able to answer all of my questions. The Finance Manager Aaron Swain was also great, he also took the time to built a rapport with me as well. To make things better, Bob actually drove my old CRV to my home to Ewa Beach, so I could drive the new CRV home. He didn't have to do this at all. This was above and beyond my expectations of Bob. The CRV was actually for my wife and when she came home, I was able to surprise her with the new CRV. Thank you Bob.

New CR-V owner

Apr 6, 2013

BOB LAUDICK provided great service in our purchase of a CR-V! He is very knowledgeable and friendly. Bob gave periodic updates regarding the status of our car since we were waiting for a specific color. We highly recommend Bob and Honda Windward.

Yoshimia

Apr 4, 2013

It was very smooth car buying experience. Bob Laudick was very helpful, honest, and kind hearted person, who knows well about his products. I am 100% satisfied with my shopping experience as well as my new car. ??????!

Repeat Customer

Mar 19, 2013

This was my 2nd purchase from Bob Laudick at Honda Windward. Once again Bob provided excellent customer service and a five star experience. Bob takes the time to understand your needs and continues to follow-up long after the purchase has been made to make sure you are completely satisifed. Thank you for the great experience.

Mary

Mar 18, 2013

The team at Honda Windward was great in helping me purchase a car that fit my lifestyle and budget, no hassles or confusion. Bob Laudick helped me choose the right vehicle and was both courteous and professional, took the time to listen to my situation and make sure I was happy with my purchase. Juan helped me get the best warranty, financing, and explained my options! Thanks guys!

Mel

Mar 17, 2013

Bob Laudick at Honda Windward was very helpful with my selection. He was very up-front and informative about the Honda Civic. I would highly recommend him when considering a purchase as such.

Kris

Mar 12, 2013

We just moved to the island of Oahu from the mainland and needed a second vehicle. Bob Laudick at Windward Honda was extremely helpful in assisting us with the decision between buying and leasing, and made the process smooth and enjoyable. We are very happy with the vehicle we wound up taking home, and would highly recommend Bob and this dealership to anyone looking for a new or used car.

kris1213

Mar 12, 2013

We just moved to the island of Oahu from the mainland and needed a second vehicle. Bob Laudick at Windward Honda was extremely helpful in assisting us with the decision between buying and leasing, and made the process smooth and enjoyable. We are very happy with the vehicle we wound up taking home, and would highly recommend Bob and this dealership to anyone looking for a new or used car.

MauiNancy

Mar 6, 2013

I just purchased a car from Honda Windward with the wonderful help and guidance of Bob Laudick. Bob was friendly, personable and always available to answer my questions. I am from Maui so I was buying the car sight unseen and shipping to Maui. Bob made the process very easy and made me feel at ease. I had researched the car and knew what I wanted But was unable to find the car on Maui. Although I have never met Bob in person, he felt like a friend. I would highly recommend Honda Windward and Bob Laudick.

melanie.shin.1

Jan 30, 2013

I chose this dealership based on expeditious response to my cellphone for an on-line request for price quote for a particular model to various dealerships. My initial contact on-line was 'Craig' (sorry forgot name) who introduced me to Bob. Once I got there, I did not feel any anxiety that I was expecting as a female buyer. I walked in there and changed mind to another model after Bob showed me all the practical features of the car! As for pricing, grew up watching my Dad haggle over that portion, so you can imagine my anxiety. I went with a budget, Bob made it STRESS-FREE when I verbalized my price point...so painless....what anxiety? My overall experience is very positive because of professional service and attitude shown by everyone, especially Bob. I will definitely refer any Honda buyers to Bob and everyone else at Windward Honda.

3rika56

Jan 28, 2013

He wasn't friendly. We didn't get a loving friendly greeting. We came in look at 4 runner and all we got was "HI", he was too serious and rude. Also, he was tooooooooo pushy for us to get the vehicle, which I really dislike! I keep telling him that "well me and my boyfriend will talk about it and will get back to you" he kept going out of the situation and forcing us to get it.Anyways, he was a bad sales person and would never go back there again. We came from waikiki to check out a car we really was interested in and we got that service.

StephanieH

Jan 15, 2013

Bob Laudick made buying a car a smooth and pleasant process. He helped my father purchase two cars from him prior to the sale he helped me with. It was not a suprise that when it was my time to for me to look for a car, my dad promptly pushed me in his direction. He is a very knowledgable car salesman with a down to earth personality. Bobs concern goes far beyond closing a sale at the end of the day. His main goal is to get to know the customer and build a relationship with them, ulitmately ensuring the customer to come back. I know I will!

SHuddy

Jan 15, 2013

Bob Laudick made buying a car a smooth and pleasant process. He helped my father purchase two cars from him prior to the sale he helped me with. It was not a suprise that when it was my time to for me to look for a car, my dad promptly pushed me in his direction. He is a very knowledgable car salesman with a down to earth personality. Bobs concern goes far beyond closing a sale at the end of the day. His main goal is to get to know the customer and build a relationship with them, ulitmately ensuring the customer to come back. I know I will!

rondomingo

Jan 12, 2013

bob is so professional!! the most best dealer i ever met!! thanks again bob!!pls tell my thankful to aaron and mellissa, you all have a good heart and i always gona recomend to all my freind to come in honda winward to make them to beleive that only honda winward they can find it...thanks again !!!

Casting Director

Dec 13, 2012

I was scheduled for repairs on my 2011 Honda Odyssey Monday 12/10. I was to have a rental car for the day and when the rental company ran out of cars, among other things, James and the Honda Windward team went out of their way to solve the dilemma AND they stayed late in order for me to pick up my van! Always great service and this is our third vehicle purchased from them. Katie Doyle Hummel

katie dooyle-hummel

Dec 13, 2012

This is our third vehicle purchased at and maintained by the team at Honda Windward. This past Monday the staff went above and beyond their job descriptions to help solve a scheduling dilemma AND they finished the repairs in record time. Not only did they stay open late in order for me to pick my vehicle up after work but James followed me to the rental car business!We love Honda Windward and recommend them highly - and we LOVE our 2011 Honda Odyssey!Katie Doyle-Hummel

Billy

Dec 5, 2012

This dealer is the only Honda dealer in the Costco auto program and there's one person assigned to it. STAY AWAY, FAR AWAY. All the other dealers know what the Costco discount is so you can get the same discount from them anyway. At least, that will save you from having to deal w/ the rep here. He requires you to sit through a 1.5 hour presentation before getting the Costco price (Costco reqt he said - lie #1). We asked to test drive the car..."Not until after my spiel"? HE drives you around for 45 mins and tells you about the car (most of which you probably already know since who goes shopping for a car without any knowledge of the car they want to look at). 5 min test drive back to the dealer. Then another 45 mins in his office while he calculates the price... or pretends to since he uses a tape machine... why is it NOT on a spreadsheet so it takes all of 10 seconds after you plug in the options. After we tell him we have financing arranged, he says "Costco requires you obtain the best rate available. It's mandated by Frank Dodd...look it up, it's on the internet." really, now... Frank Dodd...maybe if he got the name right, it might have been believable. Lie #2. Throughout the entire 1.5 hours, he would come up w/ outlandish remarks (XYZ dealer purposely over services the cars so they fall out of warranty...", takes little personal jabs at you, talks incessantly, talks over you and wastes so much of your time (he actually started entering our info for a new car registration) that you would pay to get out of there. Bar none, the most horrible car buying experience I've had in my life.

Nick1

Nov 17, 2012

It was a great day to go to a dealer to buy a car and be entertained, by the most kind salesman, and leave with a car that will serve me very well. Bob listened to my dimands and delivered to my satisfactions. I am very happy, and I recommend, Bob, to every smart shopper, that that does not want to waste time to buy a car.

thebloke

Nov 17, 2012

Successfully leased a car through Honda Windward, service has been prompt and courteous throughout process. They matched the nationally advertised rate, when other local Honda dealers would not. Am now negotiating sale of leased vehicle, and again, no hassles.

Crys Joy

Nov 14, 2012

My husband and I originally came into Honda Windward to get both our oils changed for our cars. My husband has been interested in the 2013 Honda Accord, so prior into going in today, he contacted our sales person, BOB LAUDICK and asked him if he would be able to help us change leases (my husband was driving a 2012 Honda Civic). We waited awhile because we really was hoping for a good deal since both our cars are from Honda Windward. Fortunately, Bob and his team were able to help us out and we were able to walk out with a new 2013 Honda Accord and a great deal. I would definitely recommend Honda Windward and sales person Bob Laudick if you are searching for a car.

Happy Duke

Nov 14, 2012

I've been interested in the new 2013 Honda Accord. I contacted my last sales person, BOB LAUDICK who helped me and my wife get both our cars, and asked him if he would be able to help us change leases since my lease was not that old (I leased a 2012 Honda Civic a few months ago). Fortunately, Bob and his team were able to help us out and I was able to walk out with my new 2013 Honda Accord and a great deal. I would definitely recommend Honda Windward and sales person Bob Laudick if you are searching for a car. They are very informative and helpful.

PENVK

Nov 14, 2012

Bod Laudick is an excellent sales representative at Honda Windward. He is considerate and passionate about helping his customers. He also focuses on you as a person and is interested in building lasting relationships. One thing I like about Bob is that he is friendly and he is a great resource if you ever need any kind of advice on basic vehicle care.

dukeg808

Nov 14, 2012

I've been interested in the new 2013 Honda Accord. I contacted my last sales person, BOB LAUDICK who helped me and my wife get both our cars, and asked him if he would be able to help us change leases since my lease was not that old (I leased a 2012 Honda Civic a few months ago). Fortunately, Bob and his team were able to help us out and I was able to walk out with my new 2013 Honda Accord and a great deal. I would definitely recommend Honda Windward and sales person Bob Laudick if you are searching for a car. They are very informative and helpful.

FIT fan

Nov 8, 2012

I shopped on-line for a Honda FIT and visited Bob at Windward because of their internet listing. The terms were just as advertised and dealing with him was a very plesant experience. The car was not in stock at the time, but delivery was way ahead of their estimate! I would definitely buy from them again.

CRV12

Oct 26, 2012

Bob Laudick made the process of leasing easy! I asked lots of questions and he answered each one with the intention that I fully understood the leasing process. I am completely happy with my lease agreement and new CRV. There were no surprises and no pressure. Bob is a great guy and really wanted me to get the best deal possible! Thank you Bob and Windward Honda!

alohalisa

Oct 25, 2012

Bought a used Honda Accord from Bob Laudick at Windward Honda and found the experience very pleasant. Bob was honest and willing to work with us in our price range. If you need to buy a new/used car, I highly recommend working with Bob.

Bulla

Oct 18, 2012

Aaron Swain was able to help us purchase a new Honda Ridgeline and turning in our 2010 Honda Element. Everything from the moment we walked into the dealership to the reception of the keys went very smoothly. Aaron is a professional, very well read and easy to talk to. The entire dealership is friendly, like going to an old family friend for a visit. I will recommend Honda Windward Dealership to ALL my friends, co-workers and church family.

Hector

Oct 13, 2012

We bought a 2013 honda fit at honda windward, our salesperson was Bob Laudick. Bob was very knowledgeable and thorough. I have bought new cars at other dealers and nowhere had they been this informative and helpful. The part I felt the most respect for Bob was when he took the time to explain the lemon law to us. Did you know that when you buy a new car you get a booklet that explains the lemon law to you? I sure didn't. I've bought four new cars in the last fifteen years and not one dealer has told me that every dealer is required to give me this information. I'm sure no dealer including honda windward wants to sell a lemon or go through the headache of fixing one but the fact that this dealer was so upfront and clear about the lemon law information says a lot about hondas confidence in their product. Bottom line, my overall experience was great.

Sidra S

Oct 12, 2012

It is very scary in buying your first car, but luckily the Honda Windward was there to make the process so comfortable and easy for us newbies. When we stepped on the property, we were greeted right away and directed to the appointed salesman, Bob Laudick. Where he made sure, we were not just waiting for him, while he was looking for the cars that we were interested in that happen to be in the other building. The paperwork process was good and he made it feel easy and comfortable while everything was being processed. The finance process was also the same, where loui was great and found a great rate for us and warranty. The only dislike, I have to say is that we had to coming back to get the car and then get paper signed twice. But it was not the dealership fault, it was protocall and the car couldnt be release till later.

Ric..

Sep 18, 2012

Looking to buy a car without being attacked by a "car Salesman". Go to Honda Windward. I am so happy with my Honda Civic that I would have no problems referring anyone to them. The process was easy with no sales tricks to spend a lot more money and no negotiatiing to find out how much I could be squeezed for. I went in, Stated my needs and what I could afford, and they showed me cars that met my needs. I left happy and safer in a new car which gets almost 30 mpg. Much better than the 19mpg my old car was getting. Below this review it asks would I recommend them to a freind. Of course I would even recommend them to family, and have. Go there, Get a new car, Be happy.

Patty

Sep 13, 2012

Aaron Swain and Bob Laudick were most helpful in finding the right car for our needs. In total we have purchased 5 Hondas, but this was our first from Honda Windward. We plan to choose this dealership when it's time to purchase another car. In the meantime, we'll recommend Honda Windward to our friends and family. Mahalo again for your help. The Menors

have none

Sep 5, 2012

Purchased a new Honda thru the internet. Mr. Bob Laudick provide me an excellent experience in customer care and in the actual process of buying a new car. After the buying processes, he took his time in explaining and demonstrating every function of the different systems installed on the vehicle. I highly recommend him to anyone who is inerested in purchasing a Honda thru the internet.

Skipthis

Aug 31, 2012

My new car purchase experience was greatly enhanced by the Professional efforts of Bob Laudick, Honda Windward Sales. Bob truely went the extra mile to secure the vehicle I wanted, at the price I was willing to pay. Had it not been for the tenacious efforts of Bob Laudick, I would be driving a Toyota Corolla, instead of my First choice, which remains the 2012 Honda Civic. I recommend seeing Bob if you are in need of a replacement vehicle, at a fair price.

Rasheedah

Aug 18, 2012

The staff at Honda Windward was excellent! Bob Laudick was my salesman and Dennis Yamamoto did my financing. They were prompt, professional, and really fought to keep our business when faced with other competitors. Needless to say, I would certainly recommend them to anyone looking for a great dealer to purchase a new or used car from!

Family Man

Aug 15, 2012

Although I would prefer to have a service closer to where I live,...the service and turn-around was good. They seem to be sincerely friendly and informative.

04accord

Aug 12, 2012

My scheduled oil change was done in a timely manner. Thanks for the free car wash.

Kailua

Jul 26, 2012

I recently purchased a used Honda and my sales rep was Tom Frias. Tom was extremely nice, listened to what I had to say, and helped me end up with a car that is perfect for my needs. He was helpful with the test drives, enabled me to make my offer, and made me comfortable throughout the process. We had a few laughs, even though it was getting pretty late as I had come to the dealership in the evening. Louie Hecht in finance was also very helpful. I had visited another dealer and my experience at WH was much more down to earth.

dhall4458

Jun 20, 2012

I was referred to Bob Laudic.I reluctantly went to see him and was pleasantly surprised.Even with marginal credit Bob found a way.I not only got the car but I feel like I made a friend.Highly recommended

nikki

Jun 17, 2012

Bob Laudick is just awesome. When it comes to professionalism, efficiency, friendliness, kindness, treating customers as friends and not just "another client," you know you are in good hands. Whether you are buying a car, or leasing a car, Bob attends to you in full attention giving you the best option possible suited for you. I have experienced both circumtances with Bob, and I cannot be more happier in doing business when it comes to cars. Bob Laudick is just simply the best.

Mommy of 3

Jun 15, 2012

Thank you to Bob Laudick, Curtis Gibson, and the rest of their team to help make the purchase of my 2009 Honda Odyssey EX-L happen in less than a week. Bob was very easy to talk to and understood my concerns. This is my first Honda and I have to say that it comes with all the things that my growing family needs. Honda really pays attention to little details that make a difference. I look forward to my many years in my luxurious Odyssey! Thank you!

Honda lover

Jun 13, 2012

With the kind assistance from Bob Laudick at Honda Windward, I am once again a happy Honda owner. My first experience with Honda Windward is so great that it definitely will not be the last one. I like the whole process of purchasing this Honda Accord. It is easy to work with Bob because it is clearly in his mind to give me the right price at the right time. There is no pressure at all to buy and he is very trustworthy. He believes in my ability to afford my dream car than I believe in my own financial situation. Financing is also done smoothly. The staff at Honda Windard are so friendly, they made me feel welcome and I am an important customer to them. Thank you Bob, Louie, and Honda Windward for this pleasant experience.

pineapplebob

Jun 13, 2012

jason was friendly, courteous and helpful. i brought my element in for an alignment and a warranty item (seatbelt). the mechanics did a good job and even rotated my wheels at no charge.

Wayne T.

Jun 13, 2012

I was in the market for a small SUV and after much online research, decided on the 2012 CRV. I almost went to one of the "other" Honda dealers after receiving an online quote but decided to give BOB LAUDICK at Windward Honda a try after reading numerous positive online reviews. BOB was extremely friendly and knowledgeable and took the time to get to know a little about me and my wife. With that knowledge, BOB was able to provide helpful suggestions regarding our "New" CRV. BOB was very thorough in showing and demonstrating the features of our CRV. BOB'S sales approach was not "pushy" nor "aggressive" and more low key. The experience was actually quite pleasant. We ended up getting the silver 2012 CRV-EX and couldn't have made a better choice. I would definitely recommend BOB LAUDICK over at Honda Windward for your next Honda purchase.

Donilee

Jun 12, 2012

My family and I really love the customer service orientation at Honda Windward! Since my parents purchased their CRV from them it was a wonderful experience from the beginning till now! No high pressure by sales peopleof which was nice for a change. Let me give you an example: J had brought my parents car in for it's regular maintenence and then went to the showroom to just browse at the new model cars. I was curious to know about the Hybrid cars so I asked the receptionist some questions. She called for a sales person. A very nice & friendly gentleman greeted me and asked me if he could help answer my questions. Told him that I was just waiting for my parents car to be done in service and that I just had questions about their hybrid cars. He was so nice to show me a few of the hybrids they had, he showed me what colors they come in, he gave me a brochure book and even gave me some information on the different options on purchasing a car when I was ready (Costco vehicle PROGRAM) and looking at prices on-line. Now...he really didn't need to go the "extra mile" to be so informative but because he was "genuinely" not trying to be a "head-hunter" kind of sales person that is what will make me remember him and to want to contact him when I'm ready to buy a dar for myself! THANK YOU DANIEL FOR GOING THAT EXTRA MILE!

Michael

Jun 12, 2012

Smooth no hassle,Bob Laudick from Honda Windward knew his stuff.

Kieu Diem

Jun 11, 2012

Bob Laudick my sale person was very professional and friendly. I would receommend Bob to my friends. Thanks Bob!

Pi'ilani

Jun 8, 2012

The entire process of buying a new or used car can be very long and highly pressured! The gang at Honda Windward made me feel like I'm with family! I came in to buy a used car and never thought they I would be able to afford a new one They truly listen to your needs, and they made it happen! This is my third car purchase from Honda Windward and I'll keep coming back for more!! Justin and Aaron made it happen for me! Mahalo nui loa! I love my Honda!!

john3141

Jun 7, 2012

I wanted to buy a new Honda. Spoke with the sales manager. He was "minimum" friendly. He never returned my calls. I recommend you shop elsewhere.

Collins

Jun 3, 2012

I currently have a 99 Honda Accord and was in the market for a new car. I love my Honda, but wanted to keep options open and had gone to check Toyota. I was actually impressed and thought the Camry would be a nice buy. My last stop was Honda Windward where I met Bob Laudick. He came highly recommended by a good friend and I can definitely see why. I get very nervous with huge purchases and I have to be fully comfortable before purchasing. Bob made me feel comfortable by not giving me the feeling of pressure. He gave great detailed information about the Accord I was interested in. The wonderful thing about our conversation is that he makes me feel like I'm getting educated and familiar with the car. He asked questions about my personal life and gave me pros and cons about which model I should get. He even gave me insight on which color would suit my lifestyle. I have a little one so not much time to wax and wash. So he told me the darker colors would not keep as well if I didn't have the time to maintain it as much. As we talked, my nervousness went away and felt very confident about wanting the Accord. I mentioned to Bob about liking the Camry, but he never "compared" to sway my decision, which was important. I made my decision purely on Bob's presentation about the features of the Accord. Here's another amazing thing about my Honda experience, I knew what I could afford, but as I saw the different models, I really liked the SE, which I thought would be out of my reach. I guess Bob sensed that I liked the SE and when we sat down to crunch numbers, it took 5 minutes. He handed me the paper with the best offer he could to help me get into the SE and that's all it took. I am paying less than what I was prepared to and for a better model. I highly recommend Bob because of my wonderful experience. He just made things so much more painless. Even if you're not sure you would want a Honda, just go talk to him. He'll give you great insight to help you make a good decision. Buying a car was something I dreaded to do. But now that I met Bob, I won't dread it the next time I need a car.

Another Believer

Jun 2, 2012

I've been going to Honda Windward for about fifteen years now, they always provide excellent and friendly customer service. If you ever need service go see James, he will take great care of you guaranteed. Also i just bought a new car from from Bob Laudick, and the process was as they say easy, squeezy, lemon peazy (or however that goes). With Bob, there's no hassling or haggling needed, no pressure, just an excellent experience that will change the way most of us feel about buying a car. Anyway, all i have to say is buy your car from Bob and service it with James and you can't go wrong.

OdyFamOf4

Jun 2, 2012

Bob Laudick was our superhero salesman and our experience buying a new Odyssey was as it should be when dealing with a reputable and honest salesman and dealership. No smoke and mirrors, no mind games, no headaches and no pressure. We highly recommend BOB LAUDICK at Honda Windward! In addition, the kids' play area helped immensely so thumbs up to whomever thought of that idea and thank you for thinking of your customer's needs!

Another Believer

Jun 2, 2012

I've been going to Honda Windward for about fifteen years now, they always provide excellent and friendly customer service. If you ever need service go see James, he will take great care of you guaranteed. Also i just bought a new car from from Bob Laudick, and the process was as they say easy, squeezy, lemon peazy (or however that goes). With Bob, there's no hassling or haggling needed, no pressure, just an excellent experience that will change the way most of us feel about buying a car. Anyway, all i have to say is buy your car from Bob and service it with James and you can't go wrong.

therat

May 30, 2012

I referred my nephew over to Honda WIndward recently to get a new vehicle. Bob was able to help him find what he wanted and did not give him any of the run around you would normally expect from a Car guy. Bob was bale to help him with the whole sale and get him into a car which had better gas mileage and was more suitable that what he was driving before. Thank you Bob.

saweet66

Apr 6, 2012

My wife Donna and I flew all the way from Maui to pay a visit to Bob and Honda Windward. Based on recommendations from family and friends, I knew I had to give them a try even if I had to fly from off island. From the minute I sent an email inquiry, Bob Laudick responded promptly via a phone call. Very pleasant and caring personality he really took care of us from that initial phone conversation.When we got there he was busy with other customers so he had Travis show us the Pilot but back then in January supply was limited. Nothing was avail to purchase on hand back then but Travis was nice enough to show us a Pilot he had sold previously awaiting delivery.The minute I sat my okole on the front seat was the first time I felt the WOW factor. The first word that came out of my mouth was, WOW! My wife had to have one. They checked for inventory from other dealerships but nothing was available to my wife's preference. As we were about to leave, Bob had Travis stop our car as we were about to drive off their lot. Bob took the initiate and said why not have one ordered. Next thing you know we were in his office discussing numbers. We did some research ahead of time and had an idea of what we wanted and how much we were willing to pay. When Bob gave us the okay on our first offer, it was the second time I felt their WOW factor. It blew my mind that he accepted our initial offer. He called us two months later and said your car is here and we're ready to finalize the paperwork. The minute my wife laid her eyes on her new baby, she lit up like a little kid with a candy. She was extremely happy. Our financing was already set up thru our credit union on a borrow via your savings type program but Bob suggested we try applying for their 1.9% financing. From all of my previous car purchases, I never had a percentage less than 8%. Bob lovingly insisted we try. We did and when Louie the finance guy said, Congratulations on your financing, I couldn't help but scream, WOW!I felt so overwhelmed with appreciation. We now had the option of not tying up our savings. We took advantage of it and never felt happier dealing with Honda Windward. Not an ounce of regret. My wife and I are thoroughly impressed. This was the best car buying experience I ever experienced. And this is coming from a guy who once sold cars briefly back in the 90's.Thank you Bob Laudick, Travis, Louie, and Honda Windward for an unbelievable buying experience. Go see them at Honda Windward and feel their WOW factor. Ask for Bob Laudick!Aloha,Ferdinand and Donna Palma

SAWEET66

Apr 5, 2012

My wife Donna and I flew all the way from Maui to pay a visit to Bob and Honda Windward. Based on recommendations from family and friends, I knew I had to give them a try even if I had to fly from Maui. From the minute I sent an email inquiry, Bob Laudick responded promptly via a phone call. Very pleasant and caring personality he really took care of us from that initial phone conversation. When we got there he was busy with other customers so he had Travis show us the Pilot but back then in January supply was limited. Nothing was avail to purchase on hand back then but Travis was nice enough to show us a Pilot he had sold previously awaiting delivery. The minute I sat my okole on the front seat was the first time I felt the WOW factor. The first word that came out of my mouth was guess, WOW! My wife had to have one. They checked for inventory from other dealerships but nothing was available to my wife's preference. As we were about to leave, Bob had Travis stop our car as we were about to drive off their lot. Bob took the initiate and said why not have one ordered. Next thing you know we were in his office discussing numbers. We did some research ahead of time and had an idea of what we wanted and how much we were willing to pay. When Bob gave us the okay on our first offer, it was the second time I felt their WOW factor. It blew my mind that he accepted our initial offer. He called as two months later and said your car is here and we're ready to finalize the paperwork. The minute my wife laid her eyes on her new baby, she lit up like a little kid with a candy. She was extremely happy. Our financing was already set up thru our credit union on a borrow via your savings type program but Bob suggested we try applying for their 1.9% financing. From all of my previous car purchases, I never had a percentage less than 8%. Bob lovingly insisted we try. We did and when Louie the finance guy said, Congratulations on your financing, I couldn't help but scream, WOW! I felt so overwhelmed with appreciation. We now had the option of not tying up our savings. We took advantage of it and never felt happier dealing with Honda Windward. Not an ounce of regret. My wife and I are thoroughly impressed. This was the best car buying experience I ever experienced. And this is coming from a guy who once sold cars briefly back in the 90's. Thank you Bob Laudick, Travis, Louie, and Honda Windward for an unbelievable buying experience. Go see them at Honda Windward and feel their WOW factor. Ask for Bob Laudick! Aloha, Ferdinand and Donna Palma

Windward Honda Believer

Mar 27, 2012

It was time for us to replace our Honda CRV and we were not looking forward to sitting in an office and trying to heel and dealwith the salesperson. Much to our surprise getting our new 2012CRV was painless. Our salesperson Bob Laudick at Honda Windward was great! He made us feel that he was truly interested in our situation as retirees on a fixed income and was committed to helping us get our car at the price that we could live with. We feel Bob went above and beyond by helping us set up all the super new technological features with the new 2012CRV. From the backup camera and Bluetooth device, which is now standard on the 2012CRV, to the Econ feature we are so glad we chose Windward Honda and Bob Laudicko pressure just super great customer service.

wendyfig

Mar 27, 2012

It was time for us to replace our Honda CRV and we were not looking forward to sitting in an office and trying to wheel and deal with the salesperson. Much to our surprise getting our new 2012CRV was painless. Our salesperson Bob Laudick at Honda Windward was great! He made us feel that he was truly interested in our situation as retirees on a fixed income and was committed to helping us get our car at the price that we could live with.We feel Bob went above and beyond by helping us set up all the super new technological features with the new 2012CRV. From the backup camera and Bluetooth device, which is now standard on the 2012CRV, to the Econ feature we are so glad we chose Windward Honda and Bob Laudickno pressure just super great customer service.

beverly

Mar 17, 2012

James Igawa was my salesperson and he was very patient and thorough

mrock

Mar 17, 2012

We were recommended by a co-worker of ours to go to Windward Honda, so we did. My husband called a dealer recommended to us, his name is Gary Brandt. The next day we met Gary and from that meeting on the experience was phenomenal. He came on his day off to assist us. He was very accommodating, patient, very informative and pleasing and lets not forget his sense of humor. He made my husband and I feel very comfortable and answered every question we had and if he did not have an answer-he went out of his way to get on. He made us feel like family. To my surprise that day my husband bought me a 2012 Honda Civic Sedan and I LOVE my car. Thank you Gary and I want to say thank you to all the staff that day for wishing me a Happy Birthday! Oh and truly? Honda made a Believer out of me.

mustardseeds

Mar 8, 2012

I called Honda Windward after being completely turned off by one of their competitors. I was put in contact with Bob Laudick. Immediately, Bob presented himself as a reasonable, knowledgeable and likeable salesman. We set an appointment for the following Friday evening. Upon arriving at the dealership I was greeted by Bob. The dealership was very clean and well-maintained and the employees were very courteous. Bob and I briefly discussed the vehicle I was considering, a new Odyssey Touring. I proposed a price to Bob based on my research. Knowing that my offer was much lower than previous prices I had received from competitors I expected Bob to balk at my offer. However, he was gracious and talked with a manager. After 15 minutes or so, Bob came back with a very reasonable counter offer. I left the dealership that night without purchasing. At no time was I pressured to close the deal that night. In my mind, the mark of a good salesman is one who will let you leave the dealership and think it over. The next morning I called Bob to close the deal. Having dealt with many dealerships in the past (this was my 7th new vehicle) I found Bob to be, by far, the most honest and reasonable salesman to do business with. In my opinion, Bob likeability and understanding is unparalleled in the business. If your considering a new car, save some time and go directly to Bob Laudick at Honda Windward.

cabigas 'ohana

Feb 25, 2012

We just leased our second vehicle from Bob Laudick at Honda Windward and could not be happier. Bob is great! He is so low pressure and made us feel very comfortable through the entire process. We HIGHLY recommend him to any and every person looking to buy or lease a new car!

Dizzyd

Feb 25, 2012

Great staff... Helpful in finding a good car and getting payment plan!

Kaneohe Bay Driver

Feb 21, 2012

Last weekend I leased a new Honda, after my old Honda lease expired. Bob Laudick made the process quick and effortless. No pressure, no car salesman tricks at this dealership. Just straight-forward, respectful business transaction. This was my 4th time working with Honda Windward for a new vehicle. They are a pleasure to work with.

V.kalputt

Feb 21, 2012

I am writing this review in regards to a brand new 2012 CRV I purchased from travis at honda windward. Here on maui island honda wanted a pretty profit on any vehicle in stock. Heard good things about this dealer so I called over to talk business. Travis pleasantly answered the call, checked inventory, and even worked figures over the phone. Travis even arranged shipping to maui. Laid back and low pressure. Thanks again travis.

Along for the ride

Feb 19, 2012

Mr Bob, Just would like to express how comfortable you made us feel even though I was not purchasing a vehicle, my cousin was and I was just along for the ride... but all in all Bob knew what he was talking about, and knowlegdeable, Bob made this worth are wait with even cracking a few jokes making us feel at home... Thanks a bunch for everything Bob :)

sandy

Feb 18, 2012

Recently I purchased a new Honda CRV from the above salesman. When I new I would be purchasing another Honda, buying one from Windward Honda was the only place I wanted to go. I've had great experiences with them in the past and wanted to go nowhere else. James was absolutely friendly, helpful, and made the purchasing process very appealing and easy. His knowledge and expertise was very helpful in our final decision. I will be recommending him to anyone I know who will be needing a Honda in the future.

New Civic Owner

Feb 14, 2012

Travis Rieta provided excellent service and was extremely professional and respectful.

Shannon

Feb 8, 2012

As soon as me, my sister, and brother and law walked onto the lot Gray Brandt was there to help us. He never once gave me the feeling he was out to get our money, to us he felt like he was there to help. I am a college student so I had a budget of only 5,000 and he was more than happy to get me in cars within my price range and nothing higher than my price range. He worked with my family in Utah to get my financing for my car. He was personable, helpful, and patient!

JACKy

Feb 6, 2012

This was my second purchase from Bob and he is truly a pro salesman. He takes the time to listen and care about what you want. Sure...he must make a profit but everything is up front and understood...no empty promises and no deceit...I will see him again for sure.

Hello kitty

Jan 31, 2012

Doug was awesome, he went above and beyond to help me get the car I've always wanted. He even came in on his day off for me, which meant a lot to me. He is the definition of a PERFECT salesperson!!!

New Car

Jan 26, 2012

If you want to buy a car, but are hesitant to go through the process, ask for Bob Laudick. Bob is a friendly, fun, and very knowledgeable guy. He is so thorough in answering all your questions. He really does make you feel confident about your decision. Thank you Bob for providing the customer service that I think everyone deserves. I look forward to future car purchases!

Normal Customer

Jan 25, 2012

We purchased in new car during July of 2009 at Honda Windward and were very appreciative of the support and time they spent in helping us purchase a new automobile. Throught the process, Mr. James Igawa provided honest and helpful service always willing to answer questions and work with us. We really appreciated his time and help all the more important since we were in the middle of conducting a major move from Japan to Hawaii.

Mike K.

Jan 23, 2012

Never thought that buying a car could be this easy. Honda Windward is the third dealership we went to and we expected it to be another tiring process. Fortunately, we got a great guy in helping us reached the best and right decision. James Igawa did not only took care of us and helped us get a great deal that day but he made sure that we're happy and comfortable with the choices we made. We're very satisfied with the car we got, thanks to James excellent assistance and the great customer service from Honda Windward.

Crystal

Jan 22, 2012

This is our second time going to Honda Windward for a vehicle. We went through the same sales person who helped us last year when we purchased our very first new vehicle. We had such great service that time, we decided to go through them again. This time we ended up leasing our vehicle. We originally were going to get a used vehicle, but Bob suggested leasing. At first we were hesitant because we never leased, but Bob explained to us and answered all our questions. So, we decided to lease, and it was a great decision in our opinion. Bob Laudick is such a great person. He takes the time to answer your questions and he is very thorough when it comes to explaining the vehicle. The process from finding a car to driving off the lot took almost 3 hours, but it didn't even seem that long because Bob entertains you by telling you jokes and just talking to you about general things, all awhile, making sure you understand everything about the car and the process. So if you are ever in need of a car, go to Honda Windward and request to see Bob Laudick. He will try to help you as much as possible with getting you the best deal and making sure you leave there satisfied and happy. Even after you drive your car off the lot, he will keep in contact with you, making sure that you know he is there for you if you ever need him to answer questions about the vehicle.

Love Those Dodge Neons

Jan 22, 2012

Having had my fair share of shady car dealer experiences over the years, I was sceptical when I went to Honda Windward. My rep, Douglas was upfront with the history, condition and surprisingly the pricing on the used car I finally purchased. Didn't get the usual hard sell. Smooth transaction, knowledgable personnel, all in all a pleasant buying experience.

Crystaljoy808

Jan 22, 2012

This is our second time going to Honda Windward for a vehicle. We went through the same sales person who helped us last year when we purchased our very first new vehicle. We had such great service that time, we decided to go through them again. This time we ended up leasing our vehicle. We originally were going to get a used vehicle, but Bob suggested leasing. At first we were hesitant because we never leased, but Bob explained to us and answered all our questions. So, we decided to lease, and it was a great decision in our opinion.Bob Laudick is such a great person. He takes the time to answer your questions and he is very thorough when it comes to explaining the vehicle. The process from finding a car to driving off the lot took almost 3 hours, but it didn't even seem that long because Bob entertains you by telling you jokes and just talking to you about general things, all awhile, making sure you understand everything about the car and the process.So if you are ever in need of a car, go to Honda Windward and request to see Bob Laudick. He will try to help you as much as possible with getting you the best deal and making sure you leave there satisfied and happy. Even after you drive your car off the lot, he will keep in contact with you, making sure that you know he is there for you if you ever need him to answer questions about the vehicle.

concord

Jan 18, 2012

James Nakanishi service manager gave me a whole new way of thinking about a service/mechanic shop. In all of my 65 years I have never though going to a car dealership service as a fun date. All past experience has taught me to dread going to mechanics and feeling my way through the grease pit to find a solution. I must say I was initially suspect to the warmth and clarity I was getting. I had an appointment to have accessories put on my new Fit. I was late more than two hrs. After all what mechanic shop kept account of customer in/out time. Well James runs a shop like a railroad conductors watch. He had a man waiting to start on my car. I then felt guilty about my mismanagement of time. James had been paying a man for my time. My head is still numb from what happened next. James reassured me that it was OK and not to worry that they would try to get most of the accessories installed today. He nor I estimated that a reverse sensor system, a big job would be done that day. James kept a man overtime to complete the job. That's right the whole job was done that day. The kicker, James thanked me for being a Honda Windward customer. As I drove away trying to digest what happened as reality and not a trip down the "yellow brick road" satisfaction set in. Believe. Robert Fit to go.

Box Head

Jan 14, 2012

Doug, Bob, Louie, and Dennis were very helpful and courteous. They answered all of our questions and concerns. The buying process went as smooth as you could ask for. We do have to include that the process was probably helped by the presence of a good friend, who previously worked with Doug and Bob. Still though, we really did appreciate the customer service and the no pressure sales approach. As someone that works in sales myself, I felt comfortable with the environment that they provided, which inevitably led us to make the purchase with Honda Windward.

Thrifty Scot

Jan 13, 2012

My wife and I purchased a new 2011 CR-V on 1/11/12. Mike and everyone else we dealt with were excellent --- professional, knowledgeable, very personable. Put us both at ease. Our sales reps were James and then passed over to Doug. Both were most helpful. Doug was also extremely thorough and patient with our questions. He has an exceptionally likeable manner - both my wife and I thought so. Business Mgr Dennis was a great guy to wrap up the financial details.

Dawn M

Jan 12, 2012

Havent had a new car before. Stopped into honda windward to see the inventory. Ran into a nice young fella Travis and he made me feel more than comfortable. Ended up driving off in the car of my dreams and I could not have asked for a better experience. Recommend anyone looking for a vehicle to see Travis. He made a believer out of me!! Dawn M.

arisramos

Jan 11, 2012

The experience in buying a new car was superb! No hassles, no pressure...really an awesome dealer......i brought my yougest son and he too felt so relaxed dealing with the dealer. Great job guys......

arisramos

Jan 11, 2012

Awesome dealer and personnel.the visit and the purchase was indeed a relaxing vist and purchase. NO hassles....no pressure....very awesome dealer and personnel! Great jobs guys!

Honda person

Jan 10, 2012

It was a first time we went to Honda Windward. Before we went there, we were not quite sure about Honda Windward was the right place for us to buy or lease our car. However, we were staying there more than 3 hours and end up drove home with new 2012 Honda Civic. The sale's person, Bob Laudick is very knowledgeable, flexible and nice person. He was willing to spend enough time for us to make us understand the process. My husband and I were totally satisfied with the deal.

Masandoh9

Jan 10, 2012

The experience visiting Honda Windward was great! We were treated as a good customer even before we decided to deal with the sales person. He explained us about the processed of the deal, in easy term, so that we feel free to decide whether we should buy the car or not. It is important for the buyer understand about the whole process. We strongly recommend to our friends to go to Honda Windward and see Bob Laudick when they are looking for to buy a new car or leasing car in the future.

Jason

Jan 6, 2012

My wife and I were in the market for a CR- V. Bob helped us through the shopping/buying process. We felt very comfortable and were never pressured into any decision we made. Bob always explained the finer details, and if we had any questions, he was more than happy to answer them.

peter

Jan 6, 2012

I just went in to look and test drive a car, not really to buy. But Bob and his staff not only made me feel comfortable, but confident in the used car I got into. I totally recommend Bob at Honda Windward.

MIKEY SUB DOC

Jan 5, 2012

I'm not the one to write reviews for a company or a person to be more specific. But I have to take the time to tell you about Honda Windward Internet sales manager (Bob Laudick). I first encountered Bob via phone when he called me after I inquired online about the 2012 Honda Accord for my wife. His professionalism over the phone was outstanding. He was not at all aggressive or forceful like other salesmen I encountered. Bob treated my wife and me with respect and was patient in answering all of our questions. The cing on the cakewas when Bob came in on his day off and spent close to 5 hours with us. My availability to buy a car for my wife was limited and the only day I was able to do so was on Bob day off. To date, my wife and I are more than satisfied with the Accord. I will be in the market once again in the near future and will definitely go with Bob with my next purchase of my own Honda.

Adrian

Jan 3, 2012

I purchased a 2012 Honda Fit from Bob Laudick, who is just the most knowledgable, respectful, and professional salesperson. He even checks on me regularly after the purchase. There are some sales folks from other dealerships that I'd rather choke if I could, because of their condescending attitude, but I enjoyed my experience there at Honda Windward sales and wouldn't be surprised if I buy another new vehicle there in the future. Great job, Bob!

adrian.santos

Jan 2, 2012

I purchased a 2012 Honda Fit from Bob Laudick, who is just the most knowledgable, respectful, and professional salesperson. He even checks on me regularly after the purchase. There are some sales folks from other dealerships that I'd rather choke if I could, because of their condescending attitude, but I enjoyed my experience there at Honda Windward sales and wouldn't be surprised if I buy another new vehicle there in the future. Great job, Bob!On a side note: the service dept needs a bit of polishing. I got some window visors installed recently and the technician that installed them scratched up my new car's window molding. They offered to replace it for free and I made an appointment to get it fixed. I showed up at the appointed time (07:00), but no one was there. I wasted time and gas for nothing.

Happy CRV Owners

Dec 30, 2011

My wife and I just purchased a 2012 Honda CRV. We are very happy with our new car and also the service we received from Honda Windward. Bob Laudick was very friendly, personable and thorough. He takes his time to explain the vehicle and points out some of the new features and improvements. Working with Bob is like working with a friend; he makes you feel comfortable with whatever decision/offer you made. This is by far the best car purchasing experience we ever had. We will definitely refer our friends & family to Bob at Honda Windward.

CRV lover

Dec 29, 2011

I love the CRV I bought from James igawa! He was very Professional and took the time to answer all my questions. He was extremely helpful in assisting me with my desicion. I would love to do business again with him in the future! Mahalo for all your help James!

DeeJay

Dec 24, 2011

Travis assisted me in getting my brand new 2012 civic. awesome guy..awesome place!!

lovemycrv

Dec 19, 2011

I've leased a car here twice, and each time, my family recieved a friendly and professional service from Bob Laudick. This is not like any other dealership on this island. They actually make shopping for a car a pleasant experience. Can't say the same in the other dealerships. That's why we always come back here.

cojepa

Dec 18, 2011

I was dreading the whole process of buying a new car, but the experience was relatively painless. They were not at all pushy and could not have been more helpful. I

Jason

Dec 13, 2011

When we were at Honda Windward, James Igawa was the first guy to come up to us. Right off the back he kept it honest, friendly and showed he really had our best interest in mind. He showed us cars in our budget until we found the right car for us. We were more than satisfied with the car and service and I would recommend him to all my family, friends and everyone I know. I will be sure to come back to him if I need a vehicle again. Thanks for the AWESOME SERVICE James!

OpenSourceChuck

Dec 9, 2011

We bought a 2012 Honda Odyssey from Honda Windward. Our rep was James Kanealii Igawa. We really felt that he had our best interests in mind and he gave us a fair deal while making sure we didn't buy more car than we needed. I was almost going to go for the Touring model but he showed me I didn't really need all that extra stuff for short trips on Oahu.

GuyYamasaki

Nov 28, 2011

Very nice experience . This is our second car that we have purchased from windward Honda ,however this has been the best service with the sales we worked with...very pleasant experience...

l8gambit

Nov 27, 2011

I came onto the Honda Windward lot knowing that I wanted to drive a car away that day. Knowing that I had limited funds, I was skeptical of finding something right away. When I walked in the front door, I was greeted almost instantly. Within 10 minutes I was looking at a list of cars with James. He listened to what I was looking for and took the time to talk through my possible options. The more of the staff I met, the more I felt like I was in the right place. 3 or 4 hours later, I drove my newly purchased car off the lot, confident that I had just purchased the car that I will drive for years to come. Thank you James and the rest of the team at Honda Windward!

Mike

Nov 23, 2011

Gary Brandt was a joy to work with as was the General Manager Gary and Dennis Yamamoto as well. I trust the team at Windward Honda and am very grateful for their support as well as Morrie's friendship. Gary Brandt went the extra mile to be sure I was very familiar with all the aspects of the new car. Great Job Gary.

Love my CRV

Nov 17, 2011

Windward Honda has made our buying experience stress free. Bob Ludick and Aaron Swain did not make us feel that they just wanted to make a sale, we really felt that they wanted to help us get what we wanted.

Peweli

Nov 14, 2011

We went to the other side of island to look at Honda cars even though there is a one much closer to our home. This dealership has given us excellent information, service and time in choosing a new Honda. The dealership and staff have great attitudes and patience in serving you and know their products well. Our salesman, Gary B. answered all our questions, told us different features that would be suitable for our age group, senior citizens. We love our new Honda! We will continue to do business with this dealership because they know how take extra means to serve you with the Aloha Spirit.

hondaperson

Nov 11, 2011

I am writing this review for Honda Windward on the island of Oahu in Hawaii and salesperson James Igawa. After a bad experience in town during our last car purchase, my wife and I decided to check out Windward Honda. Although we were both skeptical, the advertisements argued that it was a friendlier more family oriented dealership. At Windward we ran into James Igawa. I was very impressed with his patience and due diligence. Rather than what-are-you-interested-in-let-make-a-deal, James patiently showed us many options, step by step. He even spent the time to drive us around in a CR-V to various storage lots to show the different types of cars and colors available. Then back in the office he went over various price options step by step. He carefully discussed all the pros and cons of the various choices. A big issue for us, more so for my wife since she was not convinced we needed a new car, was how much we would get on a trade-in for our 2004 Honda Odyssey EX-L. It had low mileage and the leather and paint still looked good. When the first manager approved offer came in at $9,000 my wife said, no way, let go. James encouraged us to stay and he negotiated further with the manager. I assumed that they might raise the trade-in but keep us at the full-pop price which would effectively mean they were not really raising the trade-in, like the advertisements that claim that a dealership will give you a minimum trade-in of $3,000 for any car, no matter the condition. In Hawaii we see ads on TV of an actor towing in a beat up car that no longer runs with a rope. But James was not only able to arrange a much higher trade-in but a substantial reduction from the full-pop price. It wasn the suggested retail price but it was close. As my business friends say, ey, it a business; they have to make some money. From my point of view, even if they were able to make a good profit on the Odyssey, they were doing the work I did not want to do, and the amount the dealership would get would not be an exorbitant amount over the dealer invoice. But my wife is from an Asian country and wanted to bargain more. She still was not happy trading in the Odyssey. James remained very patient and in the end we took the deal. We also got a break on some accessories. After, not before, James showed us pictures of his family and wanted to take pictures of our family since we had brought our two young daughters. Yes, it a business and buying a car is often not a pleasant experience, because buyers and sellers have competing interests. Finding a happy medium where the sellers stay in business and the buyers get a pretty good deal is not often easy. But James and Honda Windward made it almost enjoyable.

GScott

Nov 7, 2011

Fast and great service at this dealership. Thank you for the free car washes!

Kay Sims

Nov 5, 2011

Honda Windward was a great place to buy a car. I am very satisfied with the customer service, every dealer was willing to help me even though it wasn't their sale. Ii would highly recommend buying from Honda Windward. They made a believer out of me!! :)

Car Shopper

Nov 4, 2011

James Igawa went above and beyond with helping us and answering all our questions. He took the time out of his busy day to really sit and talk with us and make us feel comfortable. As new-comers to the state of Hawaii, James freely offered advice and helpful suggestions that only a local person can share, and went the xtra mile,in helping us find a car that could suit our needs. His service was truly exemplary, and made us really feel the spirit of Aloha that Hawaii has been famous for

mnkyboi

Nov 4, 2011

I had a great experience with Honda Windward. Gary Brandt and Aaron Swain was really helpful in getting me into a car! Even though it took a while because they were busy, they still manage to squeeze me in and get a car that I needed to get around with. Thank you so much to their services!

NoHoBro

Nov 4, 2011

I went to Honda Windward and dealt with Michael Stoebner and James Igawa and had a great experience. I went in without anything in mind other than what I wanted to spend and they helped educate me on what would be best for me and were very flexible with my financials. They really took care of me, got to know me personally so that they could really get a sense of what would work best for me. All class and a wonderful experience all the way around!

Lady Bug

Nov 3, 2011

Thank you James Igawa for your service to me. I love my car! You are a great representative for Honda Windward. Keep up the good work! I will send more people and send them to you! God Bless! Shelia Lewis

CR's CRV

Nov 2, 2011

Honda Windward's name came up through COSTCO's car referral/purchase program. I was thrilled when Bob Laudick calculated a discounted price which was much lower than I had expected. His thoroughness and patience in questioning me on my needs and wants helped us focus on the specific model that I bought. "Professionalism exemplified" would be the words to describe their customer service - just excellent! Clarice R.

jadefoot

Nov 2, 2011

Wonderful experience we had at Honda Windward when searching for a new car. They were more than fair, the buying process was simple and thorough covering it all. Our salesman Greg couldn't have been more helpful and informative, we will certainly be referring our friends and family to them. Excellent.

jjjjjjjjjjjjjjjjjj

Oct 31, 2011

The service was very good. Bob Laudick was great to work with.

Buggie

Oct 27, 2011

I would like to commend Windaward Honda & their friendly staff especially Kevin Juan for their excellant service. Kevin was very informative & knowlegeable and actually took the time to check his computer to see if a part in which we were having an issue with was still covered under our warranty (it was). He informed us that he would call when the part came which he did but I was really suprise and wasn't expecting to hear from him that soon which was the following week when WOW! talk about efficient service! part was replaced & our issue is now resolved. I do need to mention one thing, we have taken our car to Plueger Honda for this same issue a few times not getting anywhere nor anything resolved but paperwork you cant understand, excuses as to why it cant be repaired & paying for many unrelated issues in which were never an issue to begin with and because of this I was NEVER gonna be using any Honda Service Center for any of my repairs. I decided to give Windward Honda a shot and I am so pleased with my decision that I want everyone to know that they have acquired one happy customer for all my future repairs. Thank you for your service!

anuhea

Oct 25, 2011

Honda Windward is an excellent dealership....great workers etc.

fj cruiser fan

Oct 16, 2011

James Igawa made the purchase as smooth as possible. Finance man Aaron was very helpfull. This was my second purchase from hondawindward. Love buying from hondawindward (even if it was a toyota) Thanks again James.

Mokulehua

Oct 16, 2011

We purchased a 2011 Honda Pilot with Bob Laudick. He was very helpful and very informative. Although we live out in the Kapolei area, I did over hear from others that Windward Honda had better customer service then Plueger Honda and Tony Honda Auto plex. We did have an offer with Plueger Honda but Windward matched their price and gave us special incentives on top of that which made us very happy....When you go out and drive that extra mile....you often get what you want in return. Thank you to Bob Laudick and Windward Honda Aloha!

melmoku

Oct 15, 2011

We purchased a 2011 Honda Pilot with Bob Laudick. He was very helpful and very informative. Although we live out in the Kapolei area, I did over hear from others that Windward Honda had better customer service then Plueger Honda and Tony Honda Auto plex. We did have an offer with Plueger Honda but Windward matched their price and gave us special incentives on top of that which made us very happy....When you go out and drive that extra mile....you often get what you want in return.Thank you to Bob Laudick and Windward HondaAloha!

Mom on the Go

Oct 7, 2011

We went to several dealerships on Oahu looking for a new car and settled on Honda Windward because they made us feel the most comfortable. Bob Laudick spent a lot of time with us getting us the best deal on our new Honda Odyssey. He made us feel like we were more than dollar signs. And when we needed help getting a new car part sent overseas two years later, Bob remembered us and didn't hesitate to help get the problem resolved. I definitely recommend Honda Windward and Bob Laudick!

retiree who needs wheels

Oct 3, 2011

Honda Windward provided outstanding customer service. I had ordered a 2012 Civic in August 2011 and just received the car on 9/30/2011 (due to the tsunami). My sales representative, Gary Brandt, kept me posted weekly from the time of order to the time of delivery at the dealership. Gary have always conducted himself in a courteous, professional, and "non-pressuring" manner. That is why this is the third Civic I am purchasing through him. The dealership as a whole is committed to providing the best environment in the sale and maintenance of your car. Don't take my word for it, experience it for yourself.

Min Pin Mom

Sep 30, 2011

I am a repeat customer at Honda Windward because I like the service department. My new car purchase went well and I am very satisfied with my purchase. Thanks Bob!

kaneohedriver

Sep 18, 2011

I wanted to send a HUGE MAHALO to the wonderful service agent who answered the phone when I called on 9/3/11. Unfortunately, I did not catch his name. I had pulled over on the Likelike when I realized that my car was stuck in 2nd gear. After pulling over, I could not restart my car. I called, hoping that you all could give me the phone # for the Honda Care roadside service. The guy who answered, not only readily gave me the phone #, but also inquired about my problem. When I explained, he very calmly and pleasantly talked me through what to do to get to the reset button, and my problem was easily solved! I am so grateful that I did not have to call, and sit and wait for someone to come. If you're able to find out who took my call, please tell him that I am very appreciative for all of his help. Honda Service is da best!!

G. Brewer

Sep 13, 2011

Visited Honda Windward to purchase a CR-V for my wife. Dealt with a Mr. Travis Rieta & it could not have been easier. Real personable demeanor, professional, and straight-forward pricing. Took care of me with a military discount & made it as painless as possible. Would recommend Travis to anyone in the market for a new vehicle. THANKS AGAIN!!

vanmom

Sep 13, 2011

We had some trouble on our Odyssey. We didn't purchase from Honda Windward, but were having to jump through hoops with the dealership we purchased our van from so we went to Honda Windward. They took care of our problem and went above and beyond to make sure everything was in great condition. The mechanics were thorough and careful, and the service manager was great to work with and always followed up with us. Can't beat them.

Car Noob

Sep 12, 2011

I went to buy my first car with a few friends and was referred to Bob. He was very pleasant and accommodating to my needs but also showed me other options to consider which were lower priced with the same great value. Bob was easygoing and very knowledgeable about all the cars he talked about, letting me know the pros and cons of each. I felt I was being helped based on my own needs and not by his and we both came to a close with a great car at a great value!

needed new car

Sep 12, 2011

Experience was pretty quick and painless. Don't like the negotiating process but it wasn't as long and tedious as other places.

Harley

Sep 3, 2011

We were promptly and warmly greeted by Mr. James Igawa upon entering the Honda facility. After telling James what type of car we wanted, he showed us several cars and took us for a demo ride. James furnished us with thorough information about the cars that we were interested in. We appreciated his friendliness as well as his candor. Although we had intended to "just look" today, we actually found a car that we were happy with. James provided excellent customer service and was very efficient.

Valerie

Sep 3, 2011

If you want a true meaning of Aloha Spirit, you have to go down to Honda Windward, in Lovely Kaneohe Town, and meet a wonderful Gentleman named Bob Laudick. The service that we got from him today was outstanding, he made us feel at ease or more like part of the Honda Windward Family. Again Bob, from the bottom of ours hearts we wish to Thank you for all that you did for us today, in helping to drive off the lot with a car. Honda Windward they made a believer our of me.

Proud Element Owner

Aug 28, 2011

I have personal experience with Honda Windward as my mother worked there years ago! From the moment I walked into the lot, James Igawa walked with me through the whole process from the first hello to the waving as I drove off the lot! So happy with my Honda element! Mahalo brother James and Honda Windward! Michelle the local haole ;-)

Piloteer

Aug 27, 2011

First time getting service at Honda Windward. Kevin Juan was very helpful and knowledgable. Quoted me about 2 hours but it ended up being about an hour and a half.

ed1435

Aug 22, 2011

I really enjoyed working with Bon. He made the process pain free as to price and the times spent on the transaction. I would definitely see him for my car needs again.

Lauri Y.

Aug 20, 2011

I stopped into the dealership just to "look" at vehicles and ended up buying a new 2011 CR-V SE and I LOVE IT!! This was by far the best car-buying experience I have had and I will be recommending all of my family and friends to Travis. Thanks Again!!

Bob F

Aug 19, 2011

Bob Laudick worked with me. He answered all my questions, wasn't pushy, gave me a great price, and explained the pros and cons of various options I asked about. This was so much better than some other dealers I talked to - one which wouldn't even quote me a price unless I was going to buy then! (I was a couple weeks of research away from a final decision). I don't like game playing so I really appreciated Honda Windward's approach.

CRV2011

Aug 17, 2011

This is our third business with Honda Windward, and we plan to do more business with them in the future. We've been to other dealerships, but we keep coming back here because here, the experience is different. It's actually pleasant. No pushy, smarmy, and suspicious salespeople here; just mellow, friendly, and informative guys like Bob Laudick. He helped us get a car that's most suitable for our budget in a thorough and smooth process. You can't really fake customer care, and with Bob, it's definitely genuine.

JPpppy

Aug 16, 2011

Greg Sawyer at Honda Windward was very helpful and worked hard to work a good deal for our accord purchase. We appreciate it-thank you. The Peck's

LaieHondaOwner

Aug 16, 2011

They real strive to fulfill their goal of winning you over. They are courteous and clean and set clear expectations when you drop your car off for repair as to when you'll get it back.

Maggie

Aug 16, 2011

Words can't express how ecstatic I am about my new truck. Went into the dealership feeling nervous and fearful but left happy and satisfied. Travis Rieta walked me thru the whole process and made the payments fit into my budget. Every day I jump into my truck I am glad I made the move to buy it. Travis is the guy to see for "straight-up" deals!!

Harlequin

Aug 14, 2011

When the brakes needed replacing on my 2008 Accord EXL at 26,000 miles, needless to say I was very upset. Other minor little things were also malfunctioning / going defunct and this suggested poor quality to me. Even though I just paid off my car, I was considering changing to another manufacturer and purchasing another car if this was how my life was going to be spent - hanging out in the service department. In the past, the other Honda dealership yanked me around, lied to me, and overall gave me the sensation of being "ripped off". Not the way I wanted to spend my time and not a very productive way to do business. My experience at Honda Windward has changed all of that! Chad in the service department could not have been more professional or efficient! He listened, understood and provided workable solutions. He has helped to restore my faith in the product! The repairs were done quickly and accurately so I could get on with my busy life - invaluable! Now when my car requires servicing, I feel confident it will be done quickly and done right with a professional and friendly approach. Thank you so much~

Recent Car Buyer

Aug 14, 2011

I recommend Bob Laudick to help you find your vehicle. He sold me my 2011 Honda Fit Sport and I was 100% satisfied in doing business with him. He is honest, straight forward and helps you find the car that is best for you. Ask for Bob Laudick and you will walk away happy just as I did.

JLeong

Aug 13, 2011

Aloha! Our non profit Kupu (kupuhawaii.org) came to Honda Windward looking for a hybrid vehicle. James Igawa and his manager Bob came to our aid and really helped us with the pricing. We know they went below cost, but they also helped us because they saw a way to benefit the community through us. We are so grateful for Honda Windward, James, Bob, and the team there. In this day and age where the economy isn't so great, it is nice to have people who care more about what is good for the community rather than making money. Thank you Honda Windward for making the whole experience quite enjoyable and for caring about Hawaii and helping us to reach take care of Hawaii for the next generation. Aloha!

Younes

Aug 13, 2011

Unmatched customer service. I will shop there again and again.

Lemon

Aug 10, 2011

I've bought my Honda Accord from Honda Windward nearly 11 years ago and they have been servicing my vehicle from day one. They always find a way to meet my needs in every way from easy appointments, friendliness, thorough explination of maintenance actions and quality maintenance every time. Not always fast but always thorough.

found our upgrade :)

Aug 9, 2011

They worked FOR us! Best car buying experience I've ever had. Car buying before this was stressful in comparison. My husband & I will definitely be coming back in the future!

Hulapretzel

Aug 9, 2011

Whenever I have needed service at Honda Windward, they have always given me an appointment quickly, told me how long the service would take, and completed the job within that time frame. Besides this, they provide a van to take me home if the wait will be long and every person I have encountered there was helpful and courteous. What more could a customer want?

Koludog

Aug 9, 2011

We went to Honda Windward after checking their website & got in contact with Bob. When we visited the lot a couple days later we didnt expect to be leaving with a vehicle. The no hassle sales service & whole buying experience was to good to pass up. The numbers were even better than we expected . We are very pleased with the outcome & even more excited with the new car. Thanks Honda Windward

Daniel F

Aug 4, 2011

Bob Laudick, internet manager, first helped me with a lease for a 2010 Honda Fit and made the experience easy and low pressure. When I wanted something with more power, he met with me on his day off to get me into a Civic SI.

Ivalani

Aug 3, 2011

After not having a car for some quite time, finally we decided with my husband we really need to get a car. We chose Honday Windward. They made the miracle - we left with a new Honda Accord. Truly happy. The service was excellent. Gary who was selling us the car is really professional and very nice man. Aaron who made it possible financially for us was as I stated The man in the right seat. He made possible for us the loan, which we did not expect to get. He was to me as an angel, his attitude was just awesome. I wish everywhere are people as they are in Honda Windward. Great job! If we will ever buy or sell car it will be there, as we need the second car. Keep going guys - excellent job!

Ivalein

Aug 3, 2011

Gary and Aaron made truly a believer out of me. We just purchased a new car Honda Accord in Windward dealership and I must say I do not write reviews but at this time I must. They are just awesome, friendly and professional. Going through so many dealers, we are happy we found them. They made a dream come true, because they are people who love their job and make the experience of buying a new car truly pleasant.Thanks to their excellent work we were leaving the shop the same day with a car we love. I would recommend them to everybody and we are going to buy the second car for sure with them. Sometimes it takes passion and humanity to achieve something and that is what they have. Thank you guys and wish you a lot of sales. Ingrahams

Robert

Aug 2, 2011

I have lived in Hawaii for 14 years. I'm 57 years old and this is the first new car I have ever purchased in my life. My wife and I knew we wanted a used or new Honda Accord so we contacted new and used car dealers who were selling them. This included other new dealers who had some on their lots and some car lots. I knew no one - and none of their friends and relatives - at Honda Windward when we went there to see their selection. The new-car buying process was smooth, sweet, fun, and memorable. My hats off to Melissa for a direct mail piece that did the job: it prompted us to call, promised a great car-buying experience, and was TRUE & HONEST. Wow. We were treated well, and the salesman, Gary, came across as a sincere, honest person who wanted to get us into the "right" car. And he did. Next, we met with Aaron in Financing and he worked wonders. Thanks, Honda Windward. You have made BELIEVERS out of us! Robert & Iva

des0302

Jul 30, 2011

Gary Brandt was a great sales person, he is very knowlegable on the Honda Odessy and after the van arrived he was so great at explaining how everything worked. Would recomend this dealrship to anyone.

Victor

Jul 30, 2011

It was first time to work with Bob Laudick at Honda Windward and am very happy with the friendliness and professionalism extended to me and my family. Bob helped us getting 2 new vehicles, trading in our old ones. Very satisfied with the values given to these older vehicles and the financing rate at which we got our new vehicles. Thanks to Bob and Honda Windward for making us a part of the growing believers in this dealership. More power to you.

LConway

Apr 9, 2011

I am first time Honda purchaser. My husband and I were always leary about dealing with car salesmen because we are not good at negotiating deals. But we have to admit that our experience with Honda Windward was very easy and pleasant. Tom Frias was very helpful, friendly and sincere. We really enjoyed working with him. We felt very relaxed with him. He explained all my options and pricing thoroughly. I love my Honda CRV. So does my labradoodle, Toby. He now has his own area in the back. Thank you Tom for making me a believer! You guys rock!!!Aloha,Lucy, Dave & Toby

gman100

Feb 26, 2010

Go see Glenn Yakuma for a great new car buying experience. He was very patient, friendly, and courteous, and got us a great price on a new car for my daughter. Glenn explained all the details of the car on the day of purchase and on the day my daughter picked up the car. He treated us like family and still keeps in touch with us through periodic emails and phone calls. Just a great person to work with. So if you're in the process of buying a new car, go and visit Glenn Yakuma at Honda Windward.

kmasunaga

Feb 17, 2010

Howard Villa at Honda Windward was really down to earth and made me feel comfortable at his dealership. It was a great experience and I will purchase my future Hondas from him and also strongly reccomend anyone looking to purchase a car to go see him as well.

awilsford

Dec 27, 2009

My husband and I purchased a 2006 Dodge Durango yesterday and would like to share our experience with you. We decided on Christmas night that we wanted to find a new vehicle. There were several listings online that we were interested - at four different dealerships all over the island. We set out at 9:00 to the first - the one closest to our house. Sadly, the Armada we were interested in sold on Christmas Eve and had not been removed from the internet ad. Onward to the next. This dealership, known for its "great sales", was not very helpful. We had a great car to trade in, but this particular dealership only wanted to give us half of what Kelly Blue Book said was a fair trade in price. We refused their deal and wasted 2 hours of our time. We then decided to check on the Durango. Although Honda Windward was the third dealership we visited, we know now it should have been the first any only. When we were checking online advertisements we came across an 06 Dodge Durango Limited with low miles. This was exactly what we were looking for. The Honda Windward website was easy to use and hand this handy button called "Make an Offer", so we did. We received an email response from Bob Laudick only a couple of hours after we sent in our offer. We spoke a little after lunch and we were on our way to see the Durange. Once there, we were greeted coming in the lot, given direction on where to park, and sent inside to speak with the internet manager, Bob. We took the Durango for a test drive through a residential area, down Kam Highway and onto the freeway, so we could better judge the handling and performance of the vehicle. Bob made sure we both drove the vehicle. After driving it, we knew it was the one we wanted to purchase. That decision made we had to return and crunch the numbers. Unlike the "great sales" dealership, Honda Windward was willing to give us fair value for our trade. They also gave us a great deal on the Durango. Once the numbers were settled, we went to see Louie Hecht in finance. Although we had already secured finance the night before, Louie was very informative and helped us choose the warranty we needed. Before we left the dealership I told Bob that I would definitely be telling everyone I know that Honda Windward was the best dealership on the island. Thanks Bob Laudick and Honda Windward for making this the best and most hassle-free truck purchase we have ever made.

philliprogerson

Dec 5, 2009

My wife and I just purchased a 2009 Honda CRV-EX(L). We were very happy with the customer support, fast and thorough sales service including follow through after our purchase day. Thanks to Honda Winward and Bob Laudick for the easy experience and we will certainly recommend Honda Winward and Bob Laudick to our friends.