Honda Marysville reviews

David Rozelle

Aug 16, 2016

Joe Ranalli and Jordan Teu were excellent to work with. Their knowledge of the 2017 Honda Ridgeline was second to none. Also want to thank Padrag for his time on this deal. WOW

LindaV

Aug 6, 2016

After an accident which left my car totaled, my husband and I went shopping for a used car replacement. After going to several dealerships to look at a used car, a friend suggested looking for a new car at Honda Marysville. We really did not think a new car was in our budget, but we took the 30 minute drive to see what we could find out.From the moment we walked in the door, our experience was fantastic! We worked with Mr. Patel and Mr. Worstell. We conducted an extensive test drive in a 2016 CR-V which was very enjoyable and informative. After that we sat down to talk price and were shocked at what a great offer they made to us! No pressure, no hype, just a very attractive price for a great car. We left that night very impressed, but still wanting to think things over. They gave us the time and respect we needed to make a decision and we were back in a few days to sign the papers. All the paperwork was handled in the utmost professional manner possible with each step being clearly explained. This was very important to us as we had not purchased a car for many years. They even managed to schedule our car quickly for protective sealant so that we could pick it up early in the week.When we arrived Jordan gave us an extensive overview of our new car and all its features. Since both of us owned cars which were over 10 years old, that was really necessary and very helpful.When the car you use every day is suddenly totaled, your whole world is thrown into chaos. Everyone at Honda Marysville was so amazing and got us into a new car quickly and with no hassle. I can not recommend them enough to anyone looking for a professional, helpful, and trustworthy dealership.

diane2serve

Aug 6, 2016

We had called the dealership on Thursday about a Pilot on their website. The salesman said the car was being sent to the shop and would get back to us. He called Friday about 11:00 am and said the car would be ready in a couple of hours. We asked 3 times about whether the timing belt had been replaced and he assured us that it would be (the car had 99,000 miles on it). We arrived at the dealership around 2:30 pm after driving 50 miles from Grove City (100 miles roundtrip) only to find out that the car was not ready and that the timing belt could be fixed for $850 on top of the price of the car. To say we were upset about spending most of our day driving (we got caught up in an accident on Rt. 33 for about 45 min.) only to be told, "sorry", is a mild statement. On our way out another salesman asked what was wrong and as we were sharing our experience, he walked away in the middle of our conversation to flirt with another employee, then returned as if he was interested in what we had to say.

Dee's Car

Jul 23, 2016

Today, I worked with Patrick [manager], Joe Ranalli [salesman] and Brandon [finance] in purchasing a new Honda vehicle. Their care and assistance were most pleasant, professional, and top notch throughout the entire process. My specific needs [budget, car style, color, gas mileage...] were their top priority throughout the entire process. I have purchased other vehicles from the Honda Marysville dealership with Joe Ranalli as my salesperson in the past. He is great to work with and I would highly recommend Joe as your salesperson if you are looking for excellent service.

BoughtALot

Jun 30, 2016

I have purchased multiple vehicles from Honda Marysville and also had multiple repairs and warranty/recall jobs completed at Honda Marysville. I found the sales staff to be personable and friendly, willing to help discount (reasonably), and very knowledgeable. I do not care for fake pandering or patronizing attitudes and you will not find that here. They are more than happy to spend all day looking at the minutiae of a specific car or hunt through the sizeable car lots to 'just see what I can see'.Finance is fast and very clear. They are not pushy at all.Service was very friendly and did a good job of communicating what was needed, what was marginal (repair/replace in a year or so) and what was good to go. I found prices to be reasonable all around.I have purchased about 1 car every 14~16 months on average through my whole adult life for either my family or for a business. This is about the only dealership that I didn't feel was a car dealership if you know what I mean.

Brittany

Jun 11, 2016

I just purchased a new 2016 Accord. The customer service was excellent. It was my first time buying a new car and I was a little nervous. Brian helped me through the process and was very friendly. He was able to get me a great deal and he did not pressure me throughout the process. I would definitely recommend this dealership, especially if you want a no-haggle experience.

Chris smith

May 30, 2016

Great place to buy from. Sales staff was excellent. No pressures sales.

DC

May 25, 2016

I purchased a used vehicle today and the process was painless. The vehicle was priced below market value and remarkably clean and well taken care of. They offered me a fair amount on my trade in and I wasn't pressured into making the purchase. It was a friendly enviroment and I couldn't be more pleased with the absolutely haggle-free dealing, I was definitely relieved!

KC

May 19, 2016

Easy process with the internet team. Prices are very fair. Nice show room and service area.

Cmhauser

May 15, 2016

We dealt with Joe Ranalli, and had a great experience. He was not pushy or rude, and let us take the car for a test drive on our own so that we could talk freely and look at the vehicle without pressure. We also dealt with Rich the used car manager, and he was great & reasonable as well. Would definitely buy another vehicle from this dealer, and would definitely recommend this dealer.

Megan

May 14, 2016

The people here are very respectful, helpful, proactive, and courteous. When they didn't have the exact make/model/color I wanted, they did everything they could to arrange for a trade, and kept me informed. Test drives are no hassle, and staff are ready to answer absolutely any questions about a vehicle. Credit checks are performed only once you are serious about buying a vehicle, not to evaluate your potential as a buyer (unlike other dealerships). In my experience, their prices are consistently lower than those from other dealerships. Their facilities are clean, spacious, and well-maintained. Plus, there's a slushie machine. What's not to like?

bcallender

May 13, 2016

We just purchased a new Civic from Honda Marysville. Our service rep Greg Lamatrice made us feel comfortable and welcomed. I look forward to continuing business with Honda Marysville.

DaniMc

May 10, 2016

We love this dealership! We have now purchased 4 vehicles here and we have used Joe Ranalli every time! He's really knowledgeable and a very nice guy! I strongly recommend this dealership for your car buying needs! Their inventory is always changing! You never know what you will find!

DJDOLFAN

May 5, 2016

Thank you Chuck Gould you made buying a new car an easy process. We were on a tight schedule and you gave us the flexibility to make it work.

The ROC

Apr 25, 2016

A friendly staff, fair and low price the first time. Considerate sales person (Joe Ranalli), The owner was on the sales floor. I talked with him, very approachable.This is my second Honda from Honda Marysville.

HD

Apr 21, 2016

This was the third time we have dealt with Honda Marysville and again we had a great experience. Our Product Specialist Mike Bogdan made the entire process quick and efficient. We love our Honda Fit.

The Krueger Family

Apr 21, 2016

After a nerve-wracking experience purchasing our last family vehicle at a different dealership, Honda Marysville has restored our faith in the car buying process. We worked with Brittany Sines, who couldn't have done a better job exceeding our needs and expectations. She was friendly, understanding, knowledgeable and made the whole experience a pleasant one. Brandon, the Finance Manager, explained all of our options without being overbearing. We bought a new Honda Accord, and so far the vehicle is wonderful. This dealership, and Brittany especially, has earned our family's business for a long time. Highly recommended!

Usafbuckeye67

Apr 18, 2016

A very good buying experience, not a single issue.

Tim Naegele

Apr 16, 2016

Just purchased a new Odyssey and really enjoyed the whole process. Parag Patel and Tony Hicks both worked with us and made things very easy and took care of us. This is the type of service we have come to expect from Honda Marysville and they never disappoint. From beginning to end they made us feel a part of the whole process and genuinely worked with us to make this a pleasant experience.

JCDavids

Apr 15, 2016

I recently took my car in for service and while I was there I decided to lease something new instead of making the costly repair. Tony, the Product Specialist, I worked with was great. From start to finish the whole staff seemed to want the best for me and helped ease the process. I ended up with a 2016 CR-V and I couldn't be happier. Thank you.

Customer Thorne

Apr 3, 2016

This was my 6th Honda I've purchased but my first through Honda Marysville. It was by far the best car buying experience I've had. I worked with Tony Hicks on this purchase and I can't say enough good things about Tony. Tony was extremely knowledgeable about the Odyssey, very quick to respond throughout the car buying experience, pleasure to speak with and straightforward. I did my research with 4 other Central Ohio dealerships and Honda Marysville was the clear choice. I highly recommend Honda Marysville and Tony Hicks if you are in the market for a new car.

FZ

Apr 2, 2016

Recently purchased a 2016 Accord and in prior years , purchased 3 new Accords from Honda Marysville and used their service department for all maintenance items. Everyone has been friendly, courteous, professional and always had my interests in mind. I will continue to be a customer of Honda Marysville because of the quality of their products the dedication of their people to customer satisfaction. To name just a few that I have had the good fortune to work with recently: Jeff, Jen, Joe, Cory and Kelly.

John Mitchell "Mitch"

Apr 2, 2016

A wonderful place full of friendly customer service oriented people who enjoy what they do. I personally want to thank Rich Bischert for the entire buying process, Mark Gundler for finding me the car I was looking for a 2015 Acura TLX SH-AWD, James Burns for not selling the car to another customer, Tony Hicks for taking care of the purchase and trade-in transaction in a professional but informal manner and for Steve Willis who assisted with the financing process. A great place with a positive can do attitude to purchase a new or used vehicle.

Chuck

Mar 30, 2016

Great Job guys No Hassle Friendly Dealership!! I would definitely recommend to a friend! Very friendly and easy to get along with! Finance guy is honest as they come. Everyone their is as honest as they come! Thanks guys for a great experience! I would definitely go their for now on! Great job Thanks so much and we will see ya soon for the $24.95 oil change B

Kelly F.

Mar 28, 2016

Thank you again Corey for getting my Civic into the shop on such a busy day! The guys in service always go above and beyond. See you next time!

LSan

Mar 16, 2016

Purchased a 2016 Civic EX-T 4dr and everything was very simple and clear.The facility was very clean and organized and the amenities were exceptional. I definitely will recommend this dealership to my friends and family.

Happy Customer

Mar 15, 2016

I worked with Brittany and Alex during the purchase process. They were patient, respectful, pleasant and in the end made me an offer I could not refuse!! My car was detailed, gassed up and ready to go when I arrived to complete the paperwork. I am 100% satisfied with my purchase experience. I would recommend this dealership to anyone looking to purchase a vehicle.

Angie D

Mar 14, 2016

We were extremely impressed with the sales team at Honda Marysville! We recently had a baby and needed a new vehicle that not only was rated highest for safety but one that could accommodate all the items a little one requires. We no longer travel lightly. This is the first time we've car shopped in over 12 years so a lot has changed. We highly recommend Rich Bischert and Christine Clabaugh. They were so helpful in finding the right fit for our family and ultimately we went with a new 2016 Honda CR-V EXL. It drives like a dream and feels like a luxury car. I am loving our new baby Mobile and feel so much safer!! Thanks for making the process so easy as well since we had our daughter with us that day and they did everything possible to expedite the paperwork. Christine also took a great amount of time to get our phones set up on bluetooth and explain the highlights and any questions we had. Wonderful experience and will definitely be going back to them when we're ready for our next vehicle. THANK YOU!!

Sean Dugan

Mar 14, 2016

Christine Clabaugh provided excellent service for us and helped us lease our vehicle with ease.

Michelle

Mar 7, 2016

First of all, I'd like to thank the owner, Bruce, for always taking care of me... and now my son, too. Our salesperson Jamie was great and when I'm ready for my next vehicle, he will be the person I'll be asking for and hope he'll still be there! Brandon in financing was super and we feel confident in our purchase from Honda Marysville!

Shook family

Mar 6, 2016

Great place and people Jack Mosley answers all my questions and provides the right amount of follow up/information to make the right decision. Our 3rd Honda in 2 years. Easy and comfortable process. Thank you for the professional service.

Mandy

Mar 5, 2016

I was in need of a car as I was in a bit of a pickle. Our trip lead us to Honda Marysville while this was our first trip to honda I was a tad skeptical if I would be able to get a car due to my past credit history. We were greeted by Mr. Lance Cole (our salesman) he was very professional and extremely helpful from start to finish! I ended up needed my father for a co -signer so we schdueled a meeting for the following Friday . During that entire week Lance kept in contact with us as he worked with Alex B(finincial ) to work us into to a car we desired that way when we came in Friday we had the vechiles we could afford and liked ready for us to review ! In all my experiences with past dealerships I have NEVER had them go above and beyond so for that we are very appreciative . Come Friday my family went back to Honda to see what we could qualify for the atmosphere and staff were extremely friendly and nice (we had our 4yr hold Neice with us ) and she was entertained with the slushy's and games in the waiting room that was awesome and helped us focus on the important paperwork we had ahead of us! With the great team work Lance and Alex provided we had a CRV in no time that we were interested in and was signing paperwork in no time our interest rate was a 6 % unbelievable as the car I had previously was a 24% lemon from a past poor dealership . (Luxcury car sales) NEVER buy a car from them they are scammers I would recommend anyone to Honda Marysville even through it was over hour drive for us i'd do it again for that service We did have one unforeseen crazy thing happen during our visit as we were waiting on our 2014 CRV it was getting detailed /cleaned and gased up we noticed it was taking a bit of time Lance our saleman went to check it out and him and Alex came back with bad news while getting ready to pull the car up front one of the employees backed it into another car . I thought they were joking at first but it was true They handled the situation and was calm and ready to help us find another replacement car in minutes They didn't hesitate to apologize and offer us 2013 with lower miles same everything as the 2014 CRV and we agreed and signed paperwork I know it wasn't there fault as accidents do happen unfortunately it was our new car but it all worked out and everyone left happy They even offered us a $50 gift card for the time and inconvenience of this accident Everything happens for a reason so I was happy with our purchase at this point. I know not ever customer would have been as understanding as we were. It's important to know we were very understanding because how we were treated prior to this accident the sales team took care of us from day one and offered us more than most dealerships they treated us with respect , as friends , and made us feel comfortable and went above and beyond to satisfy there customers That's true customer service and I feel Lance Cole and Alex bulk I believe his name is exceeded that on Friday kiddos to them for excellent team work ! Please recognize and thank them for a wonderful sale (twice ) I can now say I purchased two cars in a day and not be upset about it . From this day forward Honda Maryville will be a life long dealership if I'm in need of a car in the future Signing off satisfied customers Mr William swank & Ms Mandy Swank

Logan Collins

Feb 29, 2016

We always have a great time at Honda Marysville! Thanks so much Mike Bogdan!!

RGB

Feb 29, 2016

Professional, patient and they worked very hard to find us a relatively rare vehicle with a even more rare combination of options and priced fairly. Doesn't get much better than that. They truly act like they want your business - long term.

Smiths

Feb 28, 2016

Pleasure to do business with. Joe Ranalli was great to work with. Would recommend him and this dealership to my family and friends.

Robert D.

Feb 18, 2016

Purchased great used vehicle at a fair price. Was very impressed with the entire staff from receptionist to general sales manager. Sales assistant Tony displayed patience and professionalism as he completed all aspects of the transaction. I would highly recommend Tony and Honda Marysville for consideration when purchasing a new or used car.

Kelsie jeunelot

Feb 17, 2016

I went in yesterday to trade out my last piece of crap car ill ever have to a new 2016 honda civic. My salesman Tony was AWESOME. Very personable and helpful. He even threw up some pretty funny jokes:) Parag Patel who works there as well was also phenomenal in helping me get the best price and going above and beyond to get me the car of my dreams at a very fair price. I gave everyone hugs by the end of it!

Steve

Feb 15, 2016

I dealt with Chuck Gould, and everything was great. He was knowledgeable about the Honda lineup. He was low to no pressure. He was patient while we decided on a vehicle, and worked to get the payment we wanted. He was thorough with the features of the vehicle and very friendly. Everyone at the dealership was friendly and professional. I would go back and buy another car.

Deal Hunter

Feb 13, 2016

I arrived at Honda Marysville and was welcomed by a friendly and courteous receptionist, and then was greeted by the salesperson I had previously spoken with on the phone. I was told Joe Ranalli had spent the previous 45 minutes before I arrived making sure the Honda Pilot was looking as close to brand new as possible. It was an extremely cold day, and Joe had the car waiting for us in a warm and dry garage area. Joe did the absolute best to work with me on the price, and I drove away in my "new" Honda Pilot knowing I got got a very good deal. Marysville is several miles from my home in southwest Ohio, but it is well worth the drive to get a quality car and a quality deal.

Glenn G

Feb 12, 2016

An unexpected pleasure. Best car buying experience I have ever had. If you are in the market for a new are used vehicle do your self a favor and visit Honda marysville.

DDbucks67

Feb 8, 2016

I bought a used CPO civic with help from Jamie Eubanks. The entire process was smooth and took little time. The car was better than many other local dealers had. The financing and professionalism shown were a big factor in buying. I will recommend this dealer to family and friends.

Todd B

Feb 7, 2016

Last Sunday, we went to Marysville Honda for car service. While there, I asked about a bracket for my front license plate. The sales rep, Mike Bogdan, not only gave me the bracket, he also attached the bracket to the bumper. Greatly appreciated.

Robert

Feb 2, 2016

As the old owner of below mentioned Element, it had to the right deal to trade in my car. At first, my wife and I settled on a used 2013 Odyssey. We needed more room than the Element provided and the price was right. After doing the deal, we felt good about the situation... Then we got home and noticed a few minor issues with the van that made me uneasy about the deal. I contacted our salesman Don Towle (on a Sunday when he we off for that matter) and we arranged to take in the van for repairs that would be covered free of charge. After having the repairs done, I still felt uneasy about the van and asked Don about my options. Don constantly told me he wanted us to be happy, and the solution he and the finance manager came up with was to undo our old deal, give me the trade-in value of the Element back, and start from scratch. As a result, we now are driving a 2016 Odyssey and loving every minute of it. We are happy with how Honda Marysville stands behind their products, and how they do care about their customers. Thank you again to Don for making the buying experience a success. So in the end, we are satisfied customers.

Kim Koury

Jan 30, 2016

This dealership was extremely helpful and the customer service was wonderful. My husband and I just bought a Honda Accord there. Our sales representative was Brian Matesic and he was by and far the best car sales person we have ever worked with!

Paul Allen

Jan 26, 2016

I've been looking for a used Honda Element with under 50,000 miles- they are very hard to find. Found a perfect silver one via the internet at Honda of Marysville, which is about two hours away from me. Called and talked to Todd Francis- great guy. We discussed the car and price for maybe 15 minutes, he said he'd call me back with a response to my offer. The sales manager Rich Bischert called me back, and within five minutes we had a deal. Drove up two days later, the car was exactly as described, plus they had serviced it- done oil change, and even replaced the rear differential fluid. Within about 30 minutes all the paperwork was done and I drove it home. Great car and great experience.

AAA

Jan 20, 2016

Tony Hicks is who helped me out during my entire new car searching process! I knew before they were even sold that I wanted an HR-V. He did everything in his power to get the color and model I wanted and worked with me on when I could make it in to pick it up. He's awesome! I also had a good experience with the financial staff member, Alex. They were all down to earth and laid back which really helped me have an enjoyable experience!

Horseman Wili

Jan 16, 2016

We were looking to see the changes in the CRV from 2010. Making an internet appointment was easy and we were greeted and serviced by several professional staff. After test driving the new CRV - Chuck was informative and friendly as we asked a 1000 questions. After a second test drive, this time with Chuck we were sold on the new CRV. Dealing with the finance staff was (actually) a pleasure, Brandon was very helpful and worked to get us a great interest rate - It was below what our own Credit Union could do for us. Overall purchasing our second Honda CRV from Marysville Honda was a pleasurable experience and we are the proud owners of a beautiful White (Diamond) CRV. Kudos to all the staff.

J. Coffman

Jan 9, 2016

This is probably the 10th new car I have purchased at Marysville Honda. All of these dealing have been with Jason Bayly and he makes the entire process easy. For me it starts with an email saying what I'd like to do and from there he does the research and lets me know if we are close to the deal I'm looking for. From there, I go into the dealership and usually walk out with my new car within an hour. How much better could it be? Great job Marysville Honda and Jason!

Kate

Jan 7, 2016

Went to Honda Marysville to check out their used Acuras. My first contact was with a vehicle I saw on line. I called and Evan Kelly took my call. He was very customer oriented and followed-up without being a nag. Long story short, after several days and many dealers purchased an Acura from Honda Marysville. Evan was the salesman but everyone was so friendly and kind. I would absolutely shop there again when I need a vehicle. Highly recommended.

Chelle

Jan 5, 2016

I just purchased a 2012 Honda Fit from April at Honda Marysville. The customer service was excellent and I got the car for a very fair price. I was offered a very fair amount for my trade-in and the whole process was fairly simple and straightforward. The only thing that did not completely satisfy me was the quality of detailing done on the interior and exterior of the car. The interior still had a couple grimy spots and some dog hair left over from the previous owner and the paint chips and scratches they "fixed" we're not done very well. I am still very happy with my purchase and will return to Honda Marysville for my next vehicle.

BLanich

Jan 1, 2016

I found the vehicle I wanted on cars.com and sent the electronic interest. Brittany Sines got back to me quickly, answered all my questions and sent me the Carfax and service in preparation of sale report. I had told her I didn't want to play the dealership game and she not only acknowledged that she did her best to avoid it. I appreciate all that everyone at Marysville Honda did to make sure I was a happy customer. I have to say, it was one of the shortest auto purchases I've made, and over my years I've probably purchased 20 cars. I have been and I'll continue to be a Honda fan for a long time to come, and Marysville Honda will be my first stop.

italianrailroader

Dec 31, 2015

was late getting to the dealership, my sales person( Christene Clabough) was very understanding and courteous..after taking a test drive, i went back and told Christene i wanted the pilot. Christene did her paper work with efficiency and some humor thrown in. that's where my joy of buying a honda some what ended!!!she took the signed paper work back to the finance department and time stood still. Christene was very busy with other customer's(that's a good thing, pays the bill's) finally after about 1 hour plus i went back to find out what was going on or i was moving on .a very nice gentleman david came out to finalize the paper work. he apolgized for the delay. my one and only complaint is (was) the time it took from sales rep to finance person.needs more people to do finance papers. Love the pilot didn't like 3 hour's at the dealership!!!!

Jennifer and Ernesto Gonzalez

Dec 28, 2015

We went in to compare used and new Odyssey's. Mike Bogden was very patient and went through SEVERAL scenarios to make sure we were comfortable with our purchase. A very refreshing car buying experience.

Carl winslow

Dec 21, 2015

I have a battery problem with my car and another dealer wanted me to bring it in and charge me to look at it, I spoke to a business advisor Parag patel and he took care of me.......the issue was I was past the warranty period when the car arrived. That "goodwill" gesture will have me coming back,thank you Honda Marysville.

Ben from Powell, OH

Dec 17, 2015

From start to finish, a GREAT experience and would highly recommend to all friends and family. Parag Patel streamlined the process to quickly find us the exact model we were looking for. There were certain features we thought were unnecessary. He didn't try to sell us, he listened and spent time finding exactly what we wanted. He found us great rates, and in no time had us in our new Pilot. Completely courteous, trustworthy, friendly and thorough... we knew he had our best interests in mind - very comforting. Jack Mosley patiently explained the features of the vehicle and in very easy terms educated us about our purchase. Again, very reassuring and comforting to know the value and ins and outs of our purchase. Brandon in financing showed us various options at a rate and payment we were completely happy with... actually better than we expected. Brandon made the financing process very easy as he showed us options in a timely manner. Seriously, from top to bottom, the staff, the environment, the overall experience is well above their competition. Really, we felt like we were meeting good friends that were helping us make the best decisions possible. The process and results were both better, easier & faster than what we expected... and by the way, the product we purchased, the 2016 Honda Pilot is an amazing ride for the value. My wife and I are way more than just happy with it. Bruce Daniels and Jeff Pister have an incredible team with a very solid product line. If you're looking for a car purchase, don't miss the opportunity to have the Honda Marysville experience. We made a smart purchase for an great value on a very good vehicle. I'd rate this 6 stars out of 5.

Mindy

Dec 8, 2015

After searching for the perfect vehicle for a couple of weeks I found the one I wanted here (used 2016 Pilot Touring). The entire staff was great, but my salesman was the best!! Took his time, never pushed and got me a better monthly payment. Will go there again for my next vehicle. Ask for Evan Kelley!

Cassie Z.

Dec 7, 2015

This is the 4th car our family has bought from Honda Marysville and it is always a smooth, friendly, and great experience. I recommend this dealer to all of my family and friends. We'll continue coming back!

Marsha

Dec 7, 2015

Honda Marysville and all levels of sales, service and management were professional, caring and made me feel special. They attended to every question I had and made sure I was happy. They even put a big red bow on the car since it was my birthday!

MB Driver

Dec 6, 2015

I had a great experience purchasing a used vehicle from Honda Marysville. The vehicle was not a Honda and so they had limited information and answers to our question, but they researched and provided everything I asked for quickly. They were open to negotiate and even got us a better rate than we expected on the loan. The transaction wasn't without issues though. First, they "accidentally" increased the price of the vehicle on the initial purchase agreement by 20% above what we had agreed to in writing. They also neglected to fully describe some of the minor damage to the vehicle(despite being asked directly) and that they only had 1 key(which I had neglected to ask about). In the end these were relatively minor since got a great deal on the vehicle. The only thing I can say is to make sure you complete full due diligence and don't take anything for granted.

LAM

Nov 30, 2015

Everyone I encountered was friendly and professional. No pressure...no sales tactics. My salesman, Anthony, earned my trust and therefore my business.

My3Kids

Nov 29, 2015

As soon as we walked into Honda Marysville we were greeted by immediately. We had researched and had 3 vans that we wanted to look at. Christine Clabaugh, was amazing. she was very patient as we had to bring our 3 young kids with us. She made sure that they had drinks, paper to draw on, and answered all their questions too. Christine made sure we got the best deal possible and truly fought for us. Never once did we feel pressured as she gave us time to think about it. After we agreed on the deal, they tried to make the process as fast as they could. The finance guy was awesome. He made the process quick and painless! We will always recommend this dealership!!!

RugerRiggs

Nov 29, 2015

This was the purchase of my 8th vehicle from Honda Marysville, always very friendly, professional sales people make the process easy. I wouldn't buy from any other dealer!

Grandma Mary

Nov 26, 2015

I had family issues that kept me from buying a 2015 Civic when I first went to Marysville Honda and talked with Tony Hicks about a car. I had one "deal breaking" requirement as far as the car went--It had to have a manual transmission, but wasn't too much of a problem at first. After I got the family issues settled, it was too late to get a 2015 manual and no one at the dealership was sure when a 2016 would be available. They checked and said that 2 manuals were coming in sometime in the next 6 weeks--lots of automatics and cvt's already available. Then on a Friday, Tony called and said that one of the two manuals was in, but that someone else had already spoken for it. I made arrangements to go to the dealership on Monday and test drive one of the automatics and then be ready to get one of the manuals. When I showed up for the test drive, the other person had backed out and I bought the car on Monday and picked it up on Tuesday. Because I have driven and owned Honda products since 1977, the best thing that I can say about this car is that "It drives like a Honda."

Hate the Process

Nov 24, 2015

I purchased thru their internet team. We negotiated the entire transaction via email. I was very satisfied with the price and professionalism of their team. I was also dealing with another competitor who was not very professional at all. Most of my information was exchange via email. The car was ready for me to take off of the dealership. After filling out the remaining paperwork, I was driving off the dealership within an hour. Very happy about that!

ron

Nov 23, 2015

I drove up to look at a 2014 honda accord coupe EX-L v6 , I was welcomed by a friendly and professional staff. I dealt with a Salesman by the name of Todd Francis. He was very kind and considerate. He made my first car buying experience very easy and made me feel comfortable as a consumer. I would definitely recommend this dealership to anyone looking to buy a Honda in the recent future.

MarkM

Nov 18, 2015

Honda Marysville is an excellent dealership. There is no pressure to buy and they have a large inventory of new Hondas. The new car sales manager Jen is honest and willing to work hard to get your business. The service department has always been helpful and thorough when repairs needed. Our salesman Jason B. goes above and beyond to make sure the delivery of your new vehicle goes smoothly. Just made our 4th purchase from them and we plan to return.

newtomecar

Nov 9, 2015

It was time for us to get rid of our Camry that was in great condition, however had 322,000 miles on it. We knew we wanted something small and another Toyota. My husband drives past this dealership on the way to work everyday and stopped in to see what they had. A few days later, we were there purchasing the new to us/used Yaris. The staff was extremely helpful and very friendly. The process was easy and pleasant. We special thanks to April who sold us the car and to Steve who helped us out at the end with the financial paperwork. Both were great to work with. Our next purchase will be with this dealership.

JoeB

Nov 8, 2015

I would like to thank Lia Moore for helping us get a new CRV. She went above and beyond to make sure we were satified with our deal and to make it happen. She is the BEST. Thanks to Jen Falcon for putting the figures together and making them work. I would recommend them to all my friends and family.

D. Pritchett

Nov 5, 2015

They put the fun back into car buying! The only improvement could of been the detailing of the used car we purchased was not the best. (Film on the inside windshield and previous owners cell phones not cleared out of system)

Dogprofiler

Oct 29, 2015

From the first phone call with Jeff, who assured me the van would be there when I got there( an hour + drive), to Brittany Sines, who showed the vehicle and answered my questions. To Rich Bischert who closed the deal with reassurance that they are supportive of their used cars and proved it by getting more answers to more questions that I had. Any fears I had of buying an older used vehicle were allayed with this confidence building team. I would highly recommend a visit to Honda of Marysville if you are seeking a supportive team to make a car buying experience a positive experience. I am very happy with my 2005 Chrysler Town and Country van. Thank you

Element Buyer

Oct 28, 2015

The vehicle was used and hadn't been serviced or detailed when I called about it. The price was right, so I spoke with Todd Francis, and within a matter of a few hours, my loan was approved, the car was in mint condition, and I was driving away. My experience was very positive.

The Buergers

Oct 26, 2015

Had the pleasure to purchase the first car sold in Marysville by Bruce and his team in 2005. Ten years later we returned to purchase the 2016 Pilot Elite. Honda Marysville staff are all very knowledgable, conduct no pressure sales and ready to assist you in any way they can. While picking up our new car, several of staff congratulated us on our new purchase. They even put a Congratulations Banner on our car signed by the staff. They care about you as the customer. The dealership is a very strong supporter of numerous community activities and events that raise funds to support youth and help the less fortunate in the area. For a great deal and top notch service, we recommend Honda Marysville. We are proud to have been driving Hondas 30 years!

Lilimathpa

Oct 25, 2015

Our 3rd Honda from Honda Marysville. 3rd different sales person. Jamie Eubanks did a fine job. They do all of our service too.

Larry

Oct 16, 2015

Our salesman Jeff Hawk was fabulous! He is a great person to work with. Very knowledgable on showing the features of this van. Give him a try you won't be disappointed! The dealership was excellent to work with!

Kimberly Bodkin

Oct 15, 2015

I am a single Mom and I HATE car shopping LOL. Well let me tell you Eloise and Rich, the dynamic duo, made my car buying experience my best ever! They beat the best interest rate that I had received, that many dealers said they could not even match. They beat other dealers on price. But where they really excel is customer service. You have to experience it for yourself! If you are a single Mom I would highly recommend this dealership. I trust them and their integrity is top notch. Thank you Rich and Eloise! You rock! Worth the 2 hour drive from Fort Wayne, Indiana!

Betty (GmoBoopsBug)

Oct 11, 2015

The whole experience was great! Joe was very efficient, explained everything well, and made the whole experience fun. I love the car and will definately tell any of my friends looking for cars that they should visit your dealership. Beautiful facility with a warm atmosphere.

Kent

Oct 8, 2015

My wife and I purchased a 2010 Subaru Forester from Honda Marysville last week, and the experience could not have been any better. We went out there to look at some CRV's, but I couldn't resist looking at the Forester, since I'm a huge Subaru fan. This is my third one. I emailed the dealership to schedule a test drive with Todd, who was excellent to work with. Todd was going out of town the next day, so when we came back to purchase the car, we dealt with Jeff, who was also great. Everyone there was very personable and awesome to deal with. No one tried to "sell" us anything, or make us feel any pressure. They were just straight forward, nice, and attentive. My wife was especially impressed, since we visited 5 other dealships in the area, and Honda Marysville's customer service blew everyone else away. The only downfall was that their used car sales are in the same building as all of the motorcycles, so it was a bit crowded and sometimes loud. However, I would go out of my way to buy more cars from this dealership because of how great the people treated us. I am also a former retail sales manager, and have over 5 years of customer service experience, and I was nothing but impressed. Everyone genuinely cared about our experience and it showed. Top notch place.

dreaded buyer

Oct 2, 2015

First of all, its hard to have a good experience when purchasing a vehicle, its just not set up for enjoyment, so I thought. In septemeber of 2015, I unexpectedly need a new car. I have never owned a Honda, nor interested in one. I am more of a Lexus or Camry type of a person until this faithful day. My boyfriened recommended Fred at Honda Marysville, and as usual, I so dreaded the saleman and the process of purchasing a car. Anyway, I am happy to report he was the nicest, most honest, easiest person to communicate and get the job done. There wasn't any crazy negotiation, nor there was any horrendous back and forth with the manager like the usual wheeling and dealing with this industry. Fred offered the best price for an Accord EX-L that I can't refused, and I drove out with my new car within an hour and a half of the arrival time of meeting him, more or less. Unlike other dealership, this dealership is a huge beautiful facility, fully stocked of any vehicle of your interest. As for my saleman, not only he proved that the process of purchasing a vehicle doesn't have to be a nightmare, he topped it off by just being an honest person. THANK YOU Fred!!!

Gabe

Oct 1, 2015

Dealt with Andy Morse on a new van. He was great and VERY patient with us. We changed our mind several times and he never batted an eye. He went above and beyond! Thanks!

Richard and Linda Smith

Sep 30, 2015

Joe Ranalli has sold us 3 automobiles and provided us with excellent service. We have always been satisfied. Corey Carroll from the service dept has been our go to guy in the service of our vechiles. Honda of Marysville needs to reward these 2 gentleman for the excellent service they provide to your company. Thank you a very satisfied Smith family.

Patrick N.

Sep 27, 2015

I had the pleasure of working with Don Towle when i went in to look at used cars. I had a very vague idea of what i wanted. All i knew was that i wanted a newer used CR-V. He patiently helped me narrow down what i was looking for and helped me find a great car for an amazing price. My family has had the pleasure of working with him before and i would definitely recommend him to any one looking to get a great car.

Grandmother Armstrong

Sep 22, 2015

Last week I decided to trade in leased 2012 CRV and lease a 2016 Pilot. I had previously owned a 2007 Pilot and really wanted to lease a 2012 Pilot, but I just couldn't get over the boxy style. At the time the CRV fit my needs. Now with three grandchildren and one on the way, the Pilot will fit my future needs with plenty of room for car seats and three rows of seating. Andy Morse and the personal at Honda Marysville helped me through the leasing process in such an easy manner, just as they did three years ago. All the new bells and whistles on the new Pilot are easy to use...and I'm not a tecy...just a retired grandmother. Most of all, the Pilot's new styling is very smart looking.

Karri C

Sep 21, 2015

This place and people are simply amazing. I was just awed by their service. I went in to purchase a used car and I found out I could get a new one for the same monthly payment. Mark was our salesperson and he was very nice answering every question we had and we felt zero pressure. We are now Honda customers most likely for life when we were die hard Ford fans. Other dealers could definitely learn a lot from this dealership that is for sure.

Tarek H

Sep 19, 2015

I really liked the what this dealership had to offer. We came to a very reasonable deal on a 2016 accord. I was fortunate to have Doug Roberts work with me. Doug was very patient and even came in on his day off to work with my schedule. Doug was very speedy and took the time to break down finance numbers with me. He was also very thorough with his car inspection. I would highly recommend his services at Marysville Honda.

Ernest7162

Sep 14, 2015

They run a first class operation. The people are professional and courteous.

SmalleyFam

Sep 9, 2015

WE had a wonderful experience with Chuck Gould at Marysville Honda. He went out of his way many times to help us find the car that was just right for us. They also gave us the most for our trade in value! Thank you so much! You have earned our business in the future!

Bill and Phyllis Burks

Sep 2, 2015

We've purchased three vehicles in the past 25 months from this local Honda dealership, and they've ALWAYS met or exceeded our expectations. I have been buying cars for over 50-years and this is the GREATEST EXPERIENCE I've ever encountered. Love the sales approach, and there's absolutely NO PRESSURE !! The service department is almost always available when I need them (they have GREAT HOURS, TOO) I won't go anywhere else for my new HONDA vehicles, or used ones if that be the case.

K.PETERSON

Aug 26, 2015

Recently purchased a newer used vehicle from Honda Marysville. Searched AutoTrader online and found a vehicle here that looked suitable to our needs. After speaking with Brian Matesic to verify vehicle was still on hand, we drove the 80 miles. When we arrived I noticed that there was a large and diverse selection of used vehicles. Found the vehicle we were interested in parked right in front. We were not swarmed by any sales staff even though we walked inside looking for Brian. We then met with Brian he was very pleasant and personable. We checked out the car and upon closer examination decided it wasn't in the condition we were looking for. With Brian's help we searched inventory for similar vehicles, found a 2009 Honda Accord that had everything we wanted. We started the sales process and I was again surprised to find that the high pressure I'd become accustomed to at other dealerships wasn't true here. Even though the dealership closed while we finalized the deal I never felt pressured or hurried in any way. The paperwork process went very smoothly with no additional sales pitch for extended warranties. I honestly can say that I've never had as nice of an experience with a vehicle purchase.Thanks again.K.Peterson

Llora Beth Le Fevre

Aug 24, 2015

Brian M. and Alex at Marysville Honda made the dreaded process so smooth and pleasant! Thank you! Love my new ACCORD! Give those guys a BONUS!

Mike Lofreso

Aug 23, 2015

Jeff Hawk did an excellent job selling me a Honda Accord yesterday. He was only concerned with the issues that were important to me. I felt ZERO pressure. My biggest issue was an affordable monthly payment which became Jeff's focus. This is the second car I've purchased from Jeff at Honda Marysville and as long as he's there, I'll keep going back.

Maz Moghannam

Aug 18, 2015

Traded in our old van to lease a new 2015 Odyssey. Told Fred in Internet sales exactly what we were looking for, the monthly payment and what we thought our trade in value should be. All our requests were met in less than 15 minutes and was the most cost effective after visitng four other Honda dealerships. Visitng Honda Marysville is a MUST!

Momof3

Aug 9, 2015

I went in to have a recall fixed. The appointment took longer than what I was told. After repairing the recalled airbag, I was told my radiator was leaking. When I drove my car away, both of my turn signals were no longer working, but were fine when I dropped off the car. I had my usual mechanic look at the radiator and he found NOTHING WRONG. I am just livid!!

Lisa T.

Jul 31, 2015

We were in the market for an inexpensive used car thinking that was all we could afford after having visited many dealerships in Columbus. However, with one trip to Honda Marysville, we were able to get into a brand new 2015 Honda Accord on a great lease deal! Jen Falcon, Jack Mosley, and the entire team were top notch and took time to answer all of our questions and got us in a new car in a very short amount of time. We love our new Accord and may be Honda Marysville customers for life. It was definitely worth the drive for a great deal and a great experience!

NBatch

Jul 24, 2015

One of the best car buying experiences I've had. Jeff Pister and his team worked together to give me a fantastic deal that no other dealer would even come close to. Everyone was very responsive during the process and communication was top notch. They were prompt with every request and made the transaction very simple and easy. I'm thrilled I got my desired car and the buying process was hassle-free. I can't say enough about my positive experience, I truly recommend Honda Marysville and will continue to do future business here without bothering with "shopping around." I'm confident I will get the BEST price and the BEST service here!

cindy

Jul 13, 2015

Easy no pressure experience. Worked with Andy and he was great!

Michelle

Jul 13, 2015

My daughter and I went "car looking" this past Saturday and decided to check out Honda. She had originally been leaning towards a Toyota when I suggested that we should check out Honda. There is no Honda dealership in the town we live in, so we went to Honda Marysville. We were greeted by Andy Morse, who made us both feel very comfortable and at-ease. Being two females car shopping can be a little intimidating. Andy was AMAZING!! We looked on Saturday and she test drove a Civic. We talked to Andy after the test drive and told him that we were going to think about it and would get back to him. By the next day, she knew that she wanted to purchase from there and really liked the car. We drove back to Marysville to make the purchase. She had originally been torn between two different colors of the same model vehicle. Andy gave us the keys for both and told us to feel free to take either or both for a test drive. While looking at both cars on the lot, she noticed another one that she liked even more! Andy was so incredibly patient and more than willing to offer his advice and assistance. We test drove the "new" find and she fell in love! The remaining portion of the process was simple and painless and this was all due to Andy! I would highly recommend Honda Marysville to anyone and will definitely be a repeat customer myself!

Mike and Diane Leibold

Jul 13, 2015

Todd Francis worked with us. He is the reason we came back after talking to him the previous week. I was very impressed with his salesmanship and the morale at this dealership. They listened and did not make a judgment on our needs. I would definitely return and have already steered my sister to this facility. thank you, Mike

Thereasa

Jun 29, 2015

My son and I came to the dealership "just looking". I had an idea of what I wanted, but the three vehicles I wanted to test drive were completely different. Jeff Hawks was so very patient, pleasant and easy to work with. I liked him right away. To my surprise and delight, they had all three vehicles in my price range - a Highlander, Ridgeline and CRV. I fell instantly in love with the Ridgeline, but needed a bit of time to really think it through. Jeff gave me that time. No pressure, no feeling of wasting his time. I came back the next day but it was Jeff's day off. He turned me over to Todd Frances. He was just as nice, just as pleasant as Jeff. All the people I came into contact with that day were fantastic. All of them were cheerful and genuinely seemed to enjoy their work. I ended up buying a 2008 Ridgeline. It had to have some minor repairs done. Todd called me to let me know they had the part and that is when I met Mike in the service department - another awesome guy. The repair was going to take a couple of hours so Mike drove me to a place of my choosing to wait and picked me back up! All in all, this was the best car buying experience I ever had. I have already told all of my friends, family and anyone else who would listen to get their next vehicle at Honda of Marysville and to ask for Jeff or Todd. The next time I'm in the market for another vehicle, I will definitely go back. Just an awesome experience!

Carrie E

Jun 15, 2015

Great experience with Christine and Jeff at Honda Marysville!

LarryO

Jun 11, 2015

Chuck Gould was very friendly, very helpful, bent over backwards to try to satisfy my concerns! This is the third Honda vehicle we have purchased from this dealership, and we have had very good service on all!

Kristin

Jun 9, 2015

Our salesperson, Lia, was as excited about the cars we bought as we were. My husband and I both needed new cars so we each bought a 2015 Civic. We have had the cars for a couple of months now and are very pleased with our choices. Lia was so patient with us as we test-drove several different years and models and took our time making our decisions. She was upfront about the impact of additional cost due to maintenance and fueling. Last weekend, my husband and I decided to buy a used minivan for our daughter and contacted Lia to see what Honda Marysville had in inventory. She helped us find the perfect Honda Odyssey and worked with us to get a really great price. I would absolutely recommend Honda Marysville to everyone I know. We had no issues with anything from finding the right cars to financing.

Amivi M.

Jun 7, 2015

First of all, the sales person Joe R. has been great, professional and knowledgeable. He is customer oriented. From start to finish he has been excellent.

Kyle

Jun 6, 2015

This is the second car I've purchased from Joe Ranalli. He's a very friendly and trustworthy guy. Not only has Honda Marysville gotten me the best deals on my cars, but the staff has been the best to work with during the process. Joe was great about not being too pushy, but always being around to help answer my questions when I called him. I highly recommend working with Joe at Honda Marysville!

Redleg3ID

Jun 4, 2015

Leased my second Honda from Honda Marysville. Chose this dealer because of the knowledgeable staff, excellent facility and strong reputation. Chuck Gould did a fantistic job delivering the vehicle.

Lisa

May 31, 2015

I received an upgrade opportunity offer in the mail from Honda Marysville for my 2012 Honda Civic EX. Although I loved my 2012 Civic, I was intrigued with the added features on the 2015 Honda Civic EX. When I called Honda, they put me through to Joe R. who asked me some questions about what I was looking for and about my current car and I went in the same day to discuss it further. Joe had arranged for me to talk to Jason Bayly to go through the different options available. Jason was wonderful to work with! He asked me what I was looking for (2015 Honda Civic EX sedan in blue) and was able to find the exact car I wanted. Jason went through various payment options that could fit into my budget and showed me the trade in value of my current car (which matched the amount I had researched prior to arriving). I was able to drive away in my ideal car that was also affordable! I would highly recommend working with Jason when looking for a new car! I would also like to point out that the dealership is a nicely laid out, clean place where you feel relaxed through the car buying process. I've been to other dealerships and the sales associates come across as competitive with each other. However, at Honda Marysville, it has more of a team atmosphere where everyone is willing to help each other. This will always be the first place I go to purchase a car and I look forward to working with Jason again on any car purchase!

Rebecca Sue Babjak

May 28, 2015

This is our third car purchase from Honda of Marysville. We choose to buy from this dealer for two reasons; we trust the dealership to provide outstanding service and the trustworthiness of their salesperson, Lia Moore. Lia has always been upfront and honest with us in regard to our trade-in and our new car purchases. She is a no nonsense person to deal with and we appreciate her honesty and integrity. Every step of the car buying process is professionally handled and the service department consistently provides top notch service of our vehicles. Lia Moore dispels that "car salesman" persona with honesty and her trustworthiness. She took the time to show us every new feature of the vehicle once we purchased it. We just sent our daughter to her to purchase her first new car because we trusted Lia not to take advantage of her. My daughter purchased her first new car and Lia was patient and walked her through the entire process with ease. We will continue to patronize this business because of it's outstanding staff and impeccable reputation. They also stay involved in their community and even "give back" by their support of their local Humane Society. What's not to love!!!

Ralph and wife Vicki.

May 27, 2015

My wife and I arrived early for our appointment with Chris Hager, to drive a H-RV. Mike Bogdan said he would help us until Chris arrived. He answered all of the questions and let us drive the H-RV. Didn't take long to decide to buy. Mike started the paper work for Chris and continued until Chris arrived. We were treated great from the start. No pressure...you know. You can always tell when the people you are working with love their jobs.

MarlonV

May 24, 2015

Excelled in all aspects from price to service. Mark Radabaugh took care of us brilliantly. There were unforeseen issue but it was taken care of with input from us and with customer satisfactions their main goal. Will always go back and see Mark if I am in the market for a new auto.

TJN is a fan

May 16, 2015

I just purchased a 2016 Honda Civic EX-L and the buying experience was top notch. From Tony Hicks to Andy, the person in finance, to the person that detailed the car, everyone was easy to deal with. This is the fifth car purchased at Honda Marysville and each and every time the service has been excellent.

jdixon01

May 15, 2015

I found the van I wanted to look at online. I called and spoke with Joe about it and told him I was coming to look at it that day. By the time I got there he had it ready for me to look at and drive. I had a very good experience with him and the dealership. I left with my van and will definitely be returning to them for any other vehicle purchase from here on out. Only complaint is that when I left my horn and the cruise control doesn't work on the van. :(

Jon F

May 6, 2015

Spoke with Joe Ranalli on the phone about a used Honda Pilot. Joe was very helpful in providing his personal cell number in case I had questions on the vehicle or anything for that matter. The process of buying it was quick and painless. In and out in a few hours and thats how I like it. I would buy from this dealer again.

Martha Croft

Apr 21, 2015

We had an excellent experience with our salesman, Joe Ranalli. Leased a brand new Honda...first new car in 30 years. We will use this dealer and product specialist again.

Joe B

Apr 3, 2015

Had Joe R help me with the sales of my new Honda Odyssey, amazing price with great service. They moved along pretty quick too.

Dave B

Apr 2, 2015

I recently purchased a 2015 CRV. My only issue was the functionality of the HondaLink system, which I now understand has been an ongoing struggle for Honda and Honda owners alike. That aside, if I was going to have a problem with the car, Honda Marysville would be the place I'd rather have made the purchase, and here's why: My son and I have bought about 7 new cars from HM over the last several years. Although we are both "picky buyers" who want everything to work perfectly, HM has been right there, going above and beyond on every issue, every time. From the showroom to the shop, the staff are all top notch, caring, knowledgeable, understanding folks who listen to your concerns and responded appropriately, no matter what the issue or how difficult the fix. No buck passing or brush offs, just good, solid customer service. Simply put, when I'm ready for my next Honda, it will come from Honda Marysville.

Christi Jacobs

Mar 21, 2015

We came in to buy a new CR-V. It was very easy Chris Hager was eager to meet our needs. Great experience. We will definitely return here for our next car purchase.

Tim & Thea Zeisler

Mar 7, 2015

We talked with Chris Hager on the phone for a couple of weeks concerning a Honda CRV due to the weather we were unable to make it to the dealership. The phone conversations were very informative and made us feel very comfortable. Once we arrived at the dealership we were not hassled or pressured like we have been at other dealerships - upon meeting Chris in person, he was just as professional in person as he was on the phone. He did not pressure us at all, we felt very relaxed and comfortable in dealing with Chris during our purchase of our new 2015 Honda CRV. We will definitely recommend Chris to our friends. We will be returning to make future purchases from him. Thank you Chris for your help, hospitality and professional respect during our purchase. You are one unique salesman! Tim & Thea Zeisler

Used Car buyer

Feb 21, 2015

Just purchased a used Hyundai Santa Fe. Got a fair trade in price on my old Saab and a great price on the used car. Everything was easy and there was no hard sale. I did a lot of research and was treated fairly. I would definitely recommend this dealer!

Scott S

Feb 17, 2015

They always do a great job with sales. The car is in great shape.

SteveP

Feb 16, 2015

We found a Honda Pilot that we liked on Cars.com that was located at Honda Marysville... Contacted the sales department through an online chat and they followed up with a phone call. We drove up the next day... Our original contact was out that day, but he had set us up with another member of their team. They had the keys and paperwork pulled and our names at the top of the list, which was important because someone else came in before us and was interested in the same vehicle, but they gave us priority since we enquired first and were on our way. We test drove, talked terms and financing. They worked with us to help make the terms work for us... They were friendly, pleasant and no pressure... They seemed to be working for a positive customer experience and outcome, not just their bottom line. Their friendliness, integrity, and efficiency were impressive. A lot better than other experiences that we've had... It's a couple hour drive for us, but the next time we're looking for a car, we won't hesitate to head back up the road to Honda Marysville.

Dr.Shiva and Anjana Prasad.

Feb 9, 2015

We recently traded our old pilot for a new CRV 2015. Mr.Adam Milligan was our product specialist.Adam was Knowledgeable,extremely helpful and very professional in his interaction with us.The process was seamless..He is a very pleasant,and professional young man who made our experience very pleasant and memorable.. I will highly recommend Adam as a product specialist for any individual who wishes to buy a car at Honda of Marysville dealership .

Bob M. Honda owner since 1998

Jan 31, 2015

When we decided we wanted to check out a used Honda Ridgeline Marysville Honda was our first choice as we have made three prior purchases from them. A bit of prior research on Cars.com and CarFax showed they had several on the lot and we took a drive from Plain City to check them out. Brian Matesic, one of their salespeople approached us while on the lot and after describing what we wanted he showed us one and gave the opportunity to take a unhurried drive. The Ridgeline sold us on the truck. However we decided it had more miles than we wanted and after further discussion decided a lower mileage Honda Certified vehicle might be a better choice. I decided I wanted to do more research online before looking at other Ridgelines on their lot. I made a few calls to other Honda dealers with no apparent better deals and returned to Marysville as I knew their final price would be fair and their service is very good. So it was back to Marysville Honda to see Brian and take another one for a drive. We made a deal, and drove one home. We appreciated Brian's professional approach and how he let the Ridgeline sell itself to us. As usual, we were pleased with all aspects of our treatment by Marysville Honda.

David

Jan 28, 2015

My sales representative was Melissa McGonigal and it was a pleasure doing business with her. The entire staff at Marysville Honda made the purchase of a 2012 CRV and the trade in of my old car a very easy process. Great job!

LorrieC

Jan 24, 2015

Christine Clabaugh was our product specialist at Honda Marysville. She was so very friendly and helpful; was able to answer any questions we had. She went above and beyond my expectations. Everyone at the facility was very helpful. The last car experience I had seemed to last an eternity; the financing alone took well over 3 hours. Not with Honda Marysville; once I made my car decision, I had everything completed within 1-1/2 hours. I will continue to drive to Marysville for their excellent service and will recommend them to anyone looking for a vehicle (new or used). Way to go, Honda Marysville! And thank you, Christine!

DellFamily

Jan 12, 2015

Our salesman Chris was very helpful. He accomidated our budget and family circumstances. It was a good buying experience.

ConGeo

Jan 9, 2015

Bethany Brown was our sales person. We contacted numerous dealers by e-mail and Bethany was always very prompt and thorough with her replies. The day we went the see her in person, she went over and above to help us and treated us in a manner for which we had always hoped. She extended every kindness and was very patient with the "old folks". We were, and still are, truly blessed to have someone as understanding as she was. We also appreciated the help from Jordan Tieu when we picked up the car. He too was very patient, pleasant and knowledgeable when explaining the controls/settings to us. . This is our first purchase from Honda Marysville and we would definitely purchase from them again.. We don't live in Marysville, but we are more than willing to make the drive knowing we will be taken care of.

Betsy

Jan 7, 2015

I had to get new wheels in a hurry because my old car just wasn't up to snuff any longer. I was sad, liked my old car. I told Brian what I wanted and how much I could pay. He worked very hard to keep me out of the pouring rain that day (he got soaked) so I could look over the car in the garage. He made sure I got connected to the sales manager that could make decisions. I have had my new CVR for 3 days, love it more each day! Brian was great-best car salesman ever and was genuinely concerned that I got what I wanted! He even called me on Monday to make sure I was still happy with the purchase, and to see if I had any additional questions about the car.

JAS new toy

Jan 5, 2015

We have not yet had our Pilot serviced but we will start having our 2007 Odyssey serviced there also. Everyone was very helpful and well organized. We came in wanting to know their price and they did not give us a reason to haggle. This was the best dealership we've dealt with in the last nine months.

Kim

Jan 4, 2015

We went in to purchase a used Honda Accord for our college aged daughter. We walked out with TWO used Accords! The choice came down to two vehicles, and they were both great deals. After she chose the one she really wanted, we realized we couldn't walk away from the deal on the second one. Chuck Gould and Jen Falcon are amazing people to work with! This is the 2nd and 3rd car I have purchased through Jen at Honda Marysville....and we will keep coming back. She always takes great care of us and is very responsive to all of our vehicle needs. Chuck was just fabulous to work with as well! Very patient with us, explaining everything and then providing us beautifully detailed cars to drive home. We would recommend this dealership and these two individuals to anyone looking to purchase a new or a used vehicle! We are now a four Honda vehicle family and we couldn't be happier.

Looked far and near!

Jan 2, 2015

The staff were very accommodating and helpful in every way!

Sariekk

Dec 31, 2014

I worked with a salesman named Brian Matesic and he was great. I told him what I was looking for, what I wanted to spend and what I wanted my monthly payments to be and we started there. He listened to what I had to say and found me the appropriate car. The process was easy peasy and I left a happy customer!

Jesse VanDyne RN

Dec 26, 2014

I have bought 3 car here. Mike Bogden is a great customer service rep for the company. I recently bought a car that had some issues. I went back to Mike and he talked with Jen and they made everything right. No questions asked, no fight, no nothing. They were absolutely great. they always have a smile on there face and they put the customer first. Mike told me a year ago he is not here to sell me 1 car but to sell me all my cars. 5 stars all the way around. I will do all my car business here.

Ann Nelson

Dec 22, 2014

We worked with two sales people and feel they both were great to deal with. Lea and Chris, as well as Alex (the finance guy) made the purchase experience quick, straight-forward and fair. I even got a follow-up call from Lea a few days after the purchase to see how things were going. Customer service exceeded my expectations in every aspect of the sale.

1st time honda owner

Dec 19, 2014

I was not sure what I wanted I had it narrowed down to two cars at there dealership and one at another. I decided on a honda civic si. The people at marysville honda where terrific not pushy and let me make up my mind without any pressure. We even left and went back a week later and we're not harassed on the phone. My sales person was Lia Moore and she's great!! She made sure the car I was getting was what I wanted. I will defiantly go back to Honda marysville for my next car.

James Moore

Dec 17, 2014

Wow! I had a great experience working with Fred from the internet department and Dan in the finance office. I knew I wanted the Civic so I emailed all the Honda Dealers in Columbus and Honda Marysville gave me the best offer. I was able to apply for pre-approval from my phone in just a minute and had the buyers order a few minutes later and was on my way to pick up the car. Fred was friendly and knowledgeable about all the features of the car. They were able to match my credit union interest rate. I was in and out of there in less than an hour. I would've stuck around to drink slushies or eat pizza, but I needed to get to my job. I highly recommend them.

Disappointed

Dec 16, 2014

Found a 2000 Solara thru the internet and drove from West Chester, OH to Marysville in about 1 hour and 45 minutes. This didn't bother me because the advertised car was exactly what I was looking for. I had been quoted a price over the phone and when we arrived we found the car to be an "SE" rather than the advertised "SLE". When I questioned the sales representative and I stated there is a considerable difference between the two models and asked if there was a price break due to this inaccurate description, I was told no. We bought the car but I find this to be very misleading and would have appreciated a price break. You may want to check and compare the differences in options and the price difference between the two models. You got me this time but it will be the last time. Pete Eschmeyer

Honda fan

Dec 16, 2014

Talk about awesome experience love this dealership.Will not go anywhere else to buy a Honda.Very friendly place everyone is very nice and helpful

Kenny and Amy

Dec 15, 2014

Great place! Have purchased 2 used vehicles in the last 2 months from Honda Marysville. Salesperson Jay Thompson is awesome! He listens to what you want and finds it for you. No high pressure sales or trying to get you to upgrade higher than what you want. Great team, James in finance, great voice! Have told all of our friends to check Honda Marysville out first. When need arises we WILL be back.

Doug and Linda Meacham

Dec 13, 2014

Great sales help, knowledgeable, and very non pushie. He let the care sell its self.Product Specialist Joe Ranalli was a person the we felt was trustworthy along with rest of team , Jen Falcon and Mark Radabaugh. Thank you...Doug and Linda

nick liggett

Dec 13, 2014

Christine was my sales person very good at her job did everything I requested on line and set deal on phone the sales mgr gave me ample time to get there to see and bye the truck had every thing set when I got there I was like kid in candy store all the cars and motorcycles very nice thank you nick from Sylvania ohio by the way lost the truck to my better half

Helping Angel75

Dec 12, 2014

I had a wonderful experience at Honda of Marysville purchasing my new Accord. My rep was friendly, kind, and extremely helpful. I absolutely hate car shopping but this time was fun! I had visited another local dealer and left feeling mislead but everything here was upfront and better than I could have asked for. If you are looking for a new car contact Chris Hager at Honda of Marysville!!!!

LEC

Dec 2, 2014

I found Honda of Marysville, OH through the USAA Buying Service and I found my trust well placed. My salesperson was April Meisner and she was friendly, professional and very knowledgeable about the Porsche Boxster I was buying. She even listened to my stories with a smile! Tony picked me up and brought me to the dealership and April already had the car fully fueled and warming up for a test drive. The car was beautifully detailed and everything was great. Everyone was very nice and the paperwork was ready to be signed and I was on my way in less than an hour. A great car at a great price from a great dealership! Thanks!

John Kreuz

Nov 29, 2014

Doug Roberts was my sales man and did an outstanding job start to finish. When I first met Doug he copied my contact info and I thought he will never call me back. Well he did call me with the particulars of what i wanted. My first car was a civic hybrid. Nice but small and i am not sold on hybrid technology. Next car was a recent trade in and just going to detail and service. The accord v-6 fit me well and i was pleased with the condition.Doug is an asset to your staff and i will go to him in the future. Buying process was explained in detail and very painless. I used to have disdain for used car sales people,Doug Roberts changed that! Thanks Doug and Honda marysville!

Kyle

Nov 28, 2014

We worked with Joe Ranalli to purchase our new Honda. He was very easy to work with, and very honest with us. Best of all, he always remembered our names and called us back when he said we would. Honda Marysville gave us the best deal, and we will be buying again from Joe Ranalli in the future!

JK

Nov 24, 2014

Really great experience at Honda Marysville, from start to finish. Professional staff, great pricing, beautiful vehicle!

Minivan fam

Nov 23, 2014

We drove over an hour and a half to look at vans here because of the excellent selection and the competitive prices. When we arrived, we asked for a mini van expert and we were introduced to Chris. He listened to find out exactly what we were interested in and what we were not concerned with. He showed us a number of vans that were inline with what we wanted, and helped us find exactly what we were looking for. We would recommend Chris to anyone looking for a car,

Downtown Columbus Resident

Nov 18, 2014

Had a great experience leasing a 2015 Accord from Honda Marysville through Melissa McGonigal. Melissa made the process easy from the very beginning--there was no pressure whatsoever, she worked out a great deal, and made a unique trade-in situation very simple. I couldn't recommend Melissa and Honda Marysville enough--I chose Honda Marysville over every dealership that was closer to my location in downtown Columbus, mostly because of Melissa's service. I plan on doing so again when I lease my next vehicle or buy this one.

Justin C.

Nov 9, 2014

We had a great car buying experience with Jeff Hawk at Honda Marysville. He was very knowledgeable and friendly. There was no pressure and the company as whole worked with us on our trade in and the price of the vehicle we purchased. Everything was thoroughly explained to us, we feel very confident in our purchase with Marysville Honda. We drove over an hour from Pickerington, OH to make this purchase and had explored several other dealerships closer to home that NEVER offered to knowledge and willingness to work with us that we received with Jeff at Marysville Honda. A 5 star dealership and great salesman worth the drive!!

Sherri Hoffman

Nov 8, 2014

I bought a 2015 Honda Cr-V. They were willing to work with me and I am exceptionally grateful. Everyone worked together to get my car and get me out the door as quickly as possible. I would highly recommend Honda Marysville if you are looking for a new or used Honda.

Cbus

Nov 6, 2014

Inquired about a car on cars.com and never heard from the Honda Marysville dealership!

John

Nov 5, 2014

Thanks for a great experience. Jen Falcon did all allot of hard work and it's much appreciated. She found the right car, she did all the paperwork and even brought it to me. Thanks again Jen! I love my new Civic :)

Ann Rausch

Nov 2, 2014

Chuck Gould did an outstanding job! He took the extra time to show all of the features of the car, was very thorough with the purchasing process, and went above and beyond to make this a positive experience. This is the first Honda for me, but the fifth for our family. I would recommend him as a salesperson.

Ken & Diane

Oct 27, 2014

Chris Hager sold us a new CRV today and our experience was perfect. He is a true professional in every sense of the word and made us feel like we want to continue to come back to Marysville Honda. Chris was very courteous and responsive to our questions without being a typical "pounce and dog" salesperson like we have encountered in the past at other dealerships. Thumbs up to Honda of Marysville! They offered the right kind of buying experience and we strongly recommend Chris. We were also introduced to Kelly Kramer in the Service Department while there and left feeling good about that part of this dealership as well.

Brad Root

Oct 24, 2014

I worked with Adam Milligan on buying my new Honda Civic. Adam was very professional and made the whole buying experience easy and enjoyable.

Kara

Oct 22, 2014

We had a wonderful first time experience with the Honda Marysville Dealership. We brought our vehicle in for a basic tune up. The staff was very friendly and knowledgeable. They went above and beyond and pointed out additional problems that we should consider getting fixed in the future. We decided that day to have everything done and they provided us with a rental car until our vehicle was fixed. We were very pleased with the professionalism provided by the staff and the timeframe in which it took to get out vehicle back. We will continue to do business with Honda Marysville in the future and will be recommending them to all of our family and friends. Thank you for a great job and making our experience a memorable one.

Lisa

Oct 20, 2014

I have always been happy with the service dept at Honda Marysville so when I decided to look for a "new" car I decided to check them out. They did not disappoint. My salesperson was Christine Clabaugh and she was a delight to work with during this process. I ended up purchasing a 2013 Honda Civic SI and I love it. So glad I drove over to Marysville from my home in Dublin instead of shopping closer to home. I know the service dept is reliable and I am very happy with my decision. Thank you Christine.

Jasen B.

Oct 12, 2014

Jack Mosley was a terrific salesman. He took the time to explain the features that my new civic has. What a big change from my 2003 model. I was impressed with the dealership and how they shared in my excitement. This Civic is my first new car and would definitely recommend seeing Jack and the staff when looking for your next new car.

Kevin

Oct 11, 2014

Jeff Hawk was very friendly and made the process fairly easy. Will definitely consider returning to Jeff the next time we are looking for a car.

Tim

Oct 8, 2014

This was our fourth purchase from Honda Marysville and all of them have been with Jeff Hawk.We started doing business with Honda Marysville for convenience of service work and then we started shopping and buying cars from them. The dealership is easy to get to, the people are friendly and they have always presented a fair deal. I wan to be treated fairly and with respect by everyone I do business with whether I'm buying a new car or a new microwave oven and that is how I feel when I do business with Honda Marysville.

Don

Oct 3, 2014

We purchased a 2007 Honda Pilot a week ago. It was a real pleasure to work with Christine Clabaugh, who was both friendly and professional. The day after we drove it home I was going over all of the paperwork that came with our vehicle. It was then that I found out about all of the work that this dealership did to the car before they put it up for sale. I was very pleasantly surprised, and even happier than I had been with our purchase. Knowing that any problems that they found on this car were fixed before they passed it on to me made buying a used car a lot easier.

CG

Oct 1, 2014

Todd Francis responded to my inquiry immediately and I scheduled an appointment. He spent a lot of time with me and answered numerous questions. No pressure and very patient. Unfortunately I found another car that better suited what I was looking for. I will have no hesitation going back if/when the need arises. Todd was really comfortable and professional to deal with. Thank you.

Mike F.

Sep 29, 2014

From start to finish, I had a very pleasant car-buying experience at this dealer, and I honestly feel it started with my salesman, Adam Milligan. From the start he was low-pressure, low-key, very knowledgeable, and willing to spend the time figuring out what I wanted, why I wanted it, and what were my "needs" v. my "wants" in the cars I considered. It took a bit of work to get to my purchase, due to (1) me being pretty particular, (2) focusing originally on a hybrid, and (3) running into the model year-end with some reduced availability. Through it all Adam took the time to answer my questions, look into vehicle stock at other dealers for cars fitting my requirements, and getting back to me with information when it was available. After considering so many different options as each of my current first choices were difficult to find, Adam and I finally closed a deal on a 2015 Accord EX-L which so far has been a dream. Even at the end, Adam was basically no pressure when it came to price, and only asked - as opposed to suggested or pushed - about additional options. After closing, he made sure to spend time going over the car's features before sending me off into the wild. I will - and have already - recommend both Honda Marysville and Adam specifically to friends looking at purchasing a Honda.

Shirley

Sep 26, 2014

Adam did a great job! He talked me thru the difference between AWD and 2 wheel drive. After I made my decision and the car was mine to take with me, he helped me set up my phone for hands free and went over the manual and showed me everything I needed to know about the car! I will be back for my daughter's car in a few year!

Arthur Killian

Sep 25, 2014

James the finance manager is a one of kind pro at what he does! He will go above and beyond to do all he can within his power to put you into the vehicle of your choice! Christine was my sales lady, she was right on it from the get go, great communication and comes highly recommended to buy your next vehicle from! Facilities are very welcoming and extremely clean. Staff is very polite, they even recommended a restaurant for me since I was from out of town and yes it was good!

Accord buyer

Sep 21, 2014

Adam was great. Very knowledgeable, patient, low pressure. Attentive without being pushy. Matched other dealer's price without any trouble. Buying a car can be very stressful, and this was one of the easiest transactions we have had. Adam stated he loves his job and it shows. Very satisfied with the buying experience at Honda Marysville.

Tim & Bon

Sep 21, 2014

Sales person Adam Milligan is absolutely great! He went above and beyond to make our experience as easy and enjoyable as possible. Knowledgeable, friendly and polite, he was a real pleasure to work with. The dealership is beautifully laid out. Clean, comfy and plenty of good coffee. Couldn't have asked for better treatment while getting our car. We will recommend this dealership to everyone! And will definitely be back in the future.

Adam

Sep 16, 2014

Adam Milligan was a pleasure to work with. He was very patient and understanding as I spent nearly 3 hours at the dealership. No pressure, very helpful, knowledgeable, and the list goes on. I'm very satisfied with my purchase and was able to negotiate what I felt was a good deal. Thanks honda marysville!

Scott

Sep 14, 2014

This was a very good experience. We got a good price on the car, and we knew what we wanted going in, so basically we had arranged a pick up and to complete paper work. Our sales person went over the functions of the vehicle more thoroughly than expected. Great experience, we would recommend this dealership.

Civic EX

Sep 11, 2014

Over all a very pleasant experience. I dealt with the Internet team. There was always someone readily available to respond to my inquiries. At the end of the day a very professional, low pressure, experience, at a fairly competitive price. The only complaint I would have, and its the same one I have with any car I have bought is that they sell you on how great of a vehicle it is and then the finance guy tries to sell over priced extended warranties. The last thing I want to think about while I am getting ready to take delivery of my brand new car is the fact that it may break down in 3-4 years. Leaves a bad taste in my mouth. They didn't belabor the issue, and quickly moved on when I told them it rubbed me the wrong way. Mark and Bethany were great to work with.

Eric and Lori

Sep 10, 2014

Very nice dealership, felt very welcome from the beginning to the end of our visit. THey even offered us lunch!! Everyone there was very friendly and accomodating. Thank you Marysville Honda for making this easy!!

Nana customer

Sep 4, 2014

i bought a car from honda marysville about five days ago and i met this awesome guy called Adam Milligan, oh my God he was very helpful and a great guy.i recommend him to anybody who wants to buy honda to see this guy.God bless you Mr Adam

Stuart

Sep 2, 2014

Adam Milligan called me back after filling out a online loan app. He was so helpful and professional. He really knows the products and helped me decided on a great car that fit my needs. I never felt pressured just helped and this extends to the finance team which also didn't just run through but explained each step. Everyone kept in mind that buying a car is a tough decision for the buyer and they were there to help. Best buying experience for me.

Aaron

Aug 31, 2014

I had a very easy experience with honda Marysville. Mark from internet sales got back to me on my online inquiry within 24 hours. From there he outlined an exact deal the dealership could do with me. It accurately reflected the marketing the company was doing. I've bought cars from many dealerships in Columbus previous, marysville was easily my favorite to deal with, thats why I went back. They didn't disappoint. Thank you!

Matt

Aug 27, 2014

Bethany of the Internet sales team was great. The first time going to Honda Marysville but will not be the last. No nonsense. Straight to the point unlike other dealers. Would recommend to anyone.

Deb C

Aug 26, 2014

Outstanding service from the time I walked in the door and greeted by salesman Adam Milligan. He was extremely knowledgeable. Made me feel very comfortable. Went above and beyond with his customer service. Thank you Adam for a job well done and making my car purchase a great, comfortable experience. I would send my friends and family to you if they were in the market to buy a car. The entire staff at Marysville Honda seemed to work together as a great team. I look forward to working with you all for years to come. Sincerely, Debbie C

Pete G.

Aug 25, 2014

Purchased a new Accord Hybrid and traded in my old coupe. Salesman Jamie was very knowledgable, sales Manager Patel and GM Pister were very friendly and helpful with any issues I had. This is the third new Honda I've bought here and they've taken care of our S2000 club in the past. I've sent numerous friends here to buy cars.

happymama

Aug 24, 2014

I want everyone to know about this dealer and the jem they have in one particular salesman. His name is Jamie Eubanks. He is the real deal and completely genuine. He didn't pressure us, and really listened to what we wanted and our needs. The car didn't end up working out for us, but I wish it would've because then we could've given him our business. I have been to 6 dealers in the past 2 weeks and he was above all the best! If you're looking for car and want a pleasant experience look up Jamie Eubanks at Marysville Honda, he will take care of you like you deserved to be treated.

Brad S

Aug 18, 2014

I came in to get some information about a lease. I had talked to other dealerships and felt like I was being pushed into something I didn't want. I heard good things about Honda Marysville and decided to check them out even though it was a 30 minute drive away. Adam Milligan greeted me at the door and was extremely helpful. He went out of his way to explain everything about the lease process. He was never pushy and knew about every cool feature the new Accord's had to offer. He even helped to set up my phone to link with the vehicle. He than worked to get me into a lease at the exact price I was hoping to pay. I highly recommended Honda Marysville and don't forget to ask for Adam Milligan. You won't be disappointed

Angela Boucher

Aug 12, 2014

I just purchased a car at Marysville Honda and I couldn't be more pleased. They worked with me on the phone and via text before I came in. Then once I was there, they were easy to work with and gave me what I felt was a great deal on my car. Something I don't say easily. I didn't ever feel like they were trying to "car salesman" me. Mark Stonecipher was my salesman and he was very pleasant and easy to work with and the finance department was great too. I give them all thumbs up!

Karen

Aug 7, 2014

Adam waited on me and was extremely helpful from beginning to end. He was not pushy which I liked and didn't try to get me to purchase what I didn't want or couldn't afford.

Navy Dad

Aug 6, 2014

Todd Francis was great to work with and took care of all our needs. Definitely Recommend!

Carroll Ridgeline

Aug 1, 2014

I am beyond thrilled with my Honda Ridgeline. I can say that the buying process was wonderful. The entire crew at Honda Marysville was very friendly, down to earth and helpful. Matt was my salesman and I couldn't have asked for a better person to deal with. Dan was the financial guy and he took me thru the process and explained everything to me. I live far away from the dealership but would go back there any time.

Pleased Owner

Aug 1, 2014

I don't like the car buying process. But Tom McAdoo definitely was refreshing to deal with. He was very professional, informative, helpful, patient, never overbearing, and at the end of the day, I felt great about the car I was getting but also that I was able to do business with Tom. Relationships are important and you do business with people you like and trust. Tom definitely made the process much better than I would have ever guessed going into it. With regard to the dealership in general, I had been looking on-line and in person at several dealerships to research my next vehicle. The website was easy to navigate and use and then when I arrived, the selection was very good. There were at least 4 different vehicles that I gave serious consideration before buying they one I did. At other dealerships, there was often only one vehicle worth considering and sometimes none. But at the end of the day, Tom was the difference maker.

NotAHondaMarysvilleFan

Jul 27, 2014

Honda Marysville used to be the best place to go for service. After the last 4 times I will never return. Tools being left in the vehicle, fluid levels and air pressure not being checked, overcharging for service then offering to do the service at a reasonable price only to try and charge more than the original quote and do more to the car than was authorized. Good luck going into service and them just keep it at what you asked for. Also, bought a 2014 car and while the paperwork is being written up, someone in service backs into another car They offered (wisely) to replace the bumper. It took two weeks and getting hold of the manager to actually make it happen. Very dissatisfied. Shame on me for going back more than 3 times.

Jodi and Jason Black

Jul 22, 2014

The first 5 minutes of our visit to this facility were enough to tell us we were going to buy here! The facility is beautiful and very welcoming. The staff were very friendly. We knew going in who we wanted to assist us in buying our new car (Jay Thompson is great - very personable, fun, and he works for you!) and no one made us uncomfortable while we waited for Jay to finish with his customers. We love the fact that we can pop in anytime with questions and they are happy to see us! I highly HIGHLY highly recommend Honda of Marysville for anyone in search of a new vehicle. (We met a family who had driven 4 ~ F O U R ~ hours to purchase a new vehicle for their 16 year old daughter. FOUR hours! That's loyalty. Their older daughter had also received a new vehicle from Marysville!) We will always be loyal Honda of Marysville customers! Thanks to all who made our big purchase fun.

llspurlock

Jul 21, 2014

Always living in the Marysville area, we decided to look at Honda of Marysville. Was very pleased with the building and selection. Adam Milligan was our sells rep and was absolutely the best. He listened to what we were looking for and found several different cars that checked off all or most of our requirements. Would recommend Adam and Honda of Marsyville in a heart beat.

Kat H.

Jul 14, 2014

After a few disappointing experiences at our local Honda dealerships in Columbus, we took a ride out to Marysville. We were pleased with the selection, and felt no pressure to look at, drive, buy anything. Salespeople, especially Brittany (who we worked with) were very no pressure and willing to work to meet our needs for both the trade-in of our CRV and the sale of our new Pilot (which I love!). Both my husband and I commented on how it was the "least painful car buying experience we have ever had." We got out of it what we wanted and felt respected both for our time and business. I'm actually not dreading going back out there this week to drop off keys and pick up a few accessories we ordered. Marysville proved to be closer than we think...

Terri

Jul 10, 2014

I live in Columbus Ohio and rode with my sister to look at a used VW; Adam Milligan was her salesperson. I have known my sister for 54 years (smile) and I know she can be one tough customer. Adam was honest, thorough, respectful and quite patient --she remarked later that Adam had spoken to her and treated her better than any salesperson she'd ever encountered. Based on this, I later bought my own Honda and wanted nobody but Adam to work with me. Not more than 2 weeks after I'd driven off the lot, I had a problem with a dinged windshield; again, Adam came through. I cannot give him any higher compliment than to recommend this dealership to anyone considering a new/used car solely on my (and my family's) experience with this young man. I hope his peers and employer also recognize his excellent commitment to service and obvious high standards--he made our experience at Honda Marysville well worth the drive. .

Robbie50

Jul 3, 2014

The experience was overwhelming in a great way. The salesman was very friendly and knowledgable. The finance department was very helpful. The facility was very clean and everyone was very friendly. I'm so happy I decided to purchase from this dealership.

AJ

Jun 28, 2014

Always look forward to having car serviced at Honda Marysville. Friendly people and the best service. AJ is my service person and she does excellent job of making sure my car gets work done right and in fast time. Car washes are free and experience is great. Would not go anywhere else!

RussB

Jun 25, 2014

Jack Mosley. If you're looking for a Honda, do yourself a favor and look for Jack Mosley at Marysville Honda. I like a straight-talking Product Specialist. Jack Mosley. I like it when I know the sales person could lie to me, but I know that they didn't! Jack Mosley. I think it's great when I know the average selling price of the car I'm looking at, so they get close enough to it that I feel like I made a good buy. Jack Mosley. I think it's pretty slick when the Finance Manager listens to the Product Specialist (Jack Mosley) and they all work together to get me the best rate that they can. Jack Mosley. Since I've mentioned his name so many times in this review, I think you'd be silly not to buy your next Honda from Jack Mosley, at Marysville Honda! He's a great guy and he'll do his best to get you into the car of your dreams. Jack Mosley. When I was in college they taught us that 12 repetitions would "set" an event in long-term memory. So, Jack Mosley, Jack Mosley, Jack Mosley. Thank you!

Bucknutt

Jun 23, 2014

Jay Thompson was our salesman. He made our vehicle buying experience very enjoyable. Mr. Thompson listened to everything we requested in a vehicle and was able to deliver with an excellent vehicle. I will return in the future to buy another vehicle from this dealership.

JB

Jun 20, 2014

As much as I hate the whole car buying/haggling experience, Honda Marysville made this process relatively painless. The staff was friendly and they had slushies and Wii games for the kids. Great experience.

Pleased with our new CRV

Jun 7, 2014

Adam Milligan was our sales person....he went over and above to help us. I had called the day before our visit and he was very helpful over the phone. This is our third purchase from Honda Marysville and we have been pleased every time. We don't live in Marysville but we are more than willing to make the drive knowing we will be taken care of. Thanks again.

Angie Apt

Jun 1, 2014

Good service in a timely manner. It is a family friendly waiting room. The service people are very kind.

Jason

May 30, 2014

My wife and I were looking to downsize from our 2011 Grand Cherokee to something a little more fuel friendly. I had sold the the Jeep ealier in the week and had literally 6 days to find something. Not knowing what exactly we wanted, I started to research the 2014 Civic and noticed the deals the Honda Marysville had going that seemed better than all the central Ohio dealers in our area. I had my wife call the dealership and she spoke to Chris Mcgee to get some details and explain what we were looking for. She said that we would be stopping by there on the Friday morning of Memorial Day Weekend on our way out of town. When we got there, he already had both models out and ready for us to drive. After driving, we realized that the civic was a bit small for our liking and we started to look at the Accord LX and the LX Sport. Chris quickly got those out as well for us to drive and gave us the details of each but never forced his opinion or tried to sell us on one or the other. As we went in to talk details, i quickly remarked to my wife how laid back and relaxed the expeirence was going and that I never seem to get in dealing with cars. We also had our dog with us and they were all very receptive to us having him in and around the dealership which was nice. As we decided to think it over during the weekend, Chris asked if he could get a picture of the VIN from my Jeep and would see what he could do for us. To make a long short, he called me within a few hours later and said they would match the offer I had and buy it. I said great, saves me a trip on Memorial Day Monday and told him we wanted the Accord Sport. Showed up at dealership on that Monday at opening, Chris had the car there for us to drive once more, shipped if off to detail and we started the paperwork. Chris was great to deal with, never felt pressure, numbers were dead on, and it was one of the few enjoyable times I have had getting a new car. I highly recommend Chris McGee

Great Buy

May 28, 2014

Great used car buying experience with Brittany Sines!

mdthompson

May 27, 2014

I've had bad experiences with car buying, and I think most people have. I've been lied to, cheated, and have had to fight with salespeople just to buy a car. Not at Honda Marysville, though. I had been searching for a fully loaded and used CR-Z for a few weeks, and they aren't that easy to come by. I saw Honda Marysville had one, so I called them up and asked about it. I spoke with Chris McGee, who said if I wanted to come look at it, he'd have it ready for me. When I got there, he had already gotten the car out of the lot to the front of the dealership, clearly marked that it was reserved for a potential customer. I've never had that happen before. He was ready for me when I walked in, without any wait despite it being Memorial Day Weekend. Within minutes of arriving he handed me the keys and let me test drive it. When I got back, I wanted it, but I was in a tight budget: I couldn't spend much more than my trade-in was worth. Not a problem, I got a better appraisal than other dealerships had given me, and the manager knocked off some more from the car. I walked away paying barely more than title and taxes. Everyone was extremely friendly and easy to work with. They wanted me to leave with the car I wanted, not the car they wanted to sell. Not many dealerships act that way. They even had the Carfax report ready without me having to ask. I am very impressed.

the kings

May 21, 2014

Jeff Hawk was great ,explaining everything in detail, we love our new Crv, not to mention the great price. would not shop anywhere else!!

KathyB

May 19, 2014

I can't say enough about my experience leasing a 2014 Honda CRV EX-L. Both Bruce and Jen were amazingly helpful and responsive. What a joy to work with this dealership!

someguyfromohio

May 19, 2014

I stopped in with my fiance to lease a car after a not-so-satisfying experience with another Honda dealership. I didn't really know what to expect after the ham-handed and overpowering approach of the last salesman I talked to but I was prepared for the worst. This, it turns out, was completely unnecessary. Jamie Eubanks was professional, helpful and (most importantly) human. I did not feel he was there to Herb Tarlek me into going home with something I didn't want. I didn't feel like I was talking to a salesman. He was "one of the guys". He walked me through everything like a real professional and when my fiance and I left we could not have been happier. I am now driving a 2014 Civic LX and would recommend Honda in Marysville (and Mr. Eubanks) to anyone who asks. The reputation Marysville has for being friendly, helpful and genuine is definately deserved. My thanks to everyone there!

Dan & Val

May 17, 2014

What a FUN experience we had purchasing our Van! Britney Sines was Incredibly helpful and very attentive to our needs. On a scale of 1 to 10, I give this Dealership a 10 +++++++++++

Eric Goginsky

May 16, 2014

Mark Radabaugh helped us to buy a new Accord Sport about 2 weeks ago. He was excellent in many ways. We got a more than fair price for our new car, he was professional and very easy to work with. the entire dealership was very accommodating and helpful. Thanks!

Carla Somerville

May 14, 2014

We had a great experience. We came in with the intention of buying a new Honda and found just what I wanted. Jack was not available as he was on vacation (we bought our last Honda from Jack and loved his service and professionalism). Kevin took over for Jack and we can't say enough nice things about Kevin who was very helpful and very professional. We have told all of our friends and family about Honda Marysville and our one son has since purchased three Honda's from your dealership.

Odyssey Owner

May 12, 2014

We found Lia Moore to be extremely knowledgeable about the new Odyssey we purchased from her at Marysville Honda. As a matter of fact it is obvious she has studied ALL Honda automobiles going back many years. She's up to date on the changes and improvements that have occurred over time. Lia was courteous, patient, answered our (many) questions and gave us plenty of time to think our purchase through thoroughly. We were driving an older model Odyssey and loved it, so we ultimately decided on a new Odyssey. We were getting ready to leave the dealership in the new van when Lia came out to the van and sat with us to explain some of the new features that our old van definitely did not have, gave us an overview and then assisted us in programming some of the new features. All the extra effort on her part through the entire buying process was so helpful and much appreciated. We would definitely recommend Lia Moore.

Stephanie C

May 9, 2014

I had a great experience at Honda Marysville where I bought my Traverse. April was so helpful and super easy to work with. My husband and I felt great about the deal and I'm loving my car!

DaynaB

May 7, 2014

This whole process was amazing!! Christine went out of her way to help me find the perfect vehicle for my needs. James really came through for my financing. I know they both really went to bat for me to make this happen and keep my payment where I could afford it. I started at another dealership where they advertise that they are dealing. Well they wouldnt deal to me. I have perfect credit, but I have always paid cash when I can. Consequently Im limited in the quantity of credit Ive used. James and Christine were able to see past that and look at the quality. They gave me a chance! You now have a customer for life and I will never buy another vehicle anywhere else. P.S. You guys need pens, key chains, beach balls, Frisbees, or anything else with your name on it. I would love to have given them to my friends for free advertising!!

Budman

May 6, 2014

Purchased my '14 Accord from this dealership two weeks ago. Haeok Moore, my sales rep, was knowledgeable, friendly, and great to work with. She and the finance folks were professional and not pushy. I obtained a very fair price and was on my way in just a couple of hours.

Krista H

May 5, 2014

We purchased a new Accord at the end of February and we were very satisfied, Christine Claybaugh was our sales person and she took great care of us. Based on this experience when we needed to buy a used car for our son we didn't hesitate about going back. We let Christine know what our budget and wish list were and she was able to show us several options. We found Christine to be very honest and sincere and there was no pressure tactics. We will continue to do business at Honda of Marysville and have and will share our very positive experience with family and friends.

Cheryl

May 4, 2014

We are first-time Honda buyers but probably not last-time. We had a great experience at Honda Marysville. We drove around the rows and rows of new vehicles to see what was available before going into the dealership. We wanted a 2014 Odyssey in a color they did not have in stock; They were able to find one at another dealership in Ohio for us. The salesperson we dealt with (Adam Milligan) was very knowledgeable and competent but friendly and low key. It was a busy day there when we went "to look" and everyone seemed to be that way: no high pressured sales tactics. We are pleased with the test drive process, new car sale process and the vehicle "pick up" process. (Adam spent a lot of extra time with us going over the vehicle features again, programming phone numbers into the car, etc.) We look forward to many years of good service and a good relationship with Honda Marysville. We definitely would recommend this dealership to anyone looking at Hondas.

Brittany2014

Apr 30, 2014

Adam Milligan was very informative about the cars I was interested in, and really helped guide me to the best car for me. Very nice guy and he knows his stuff. I highly recommend him.

JRL

Apr 28, 2014

This is not the first new Honda we purchased from Marysville and we will probably buy from them again, mainly because they are nearby, and they sell Hondas. However, up until this purchase in April 2014 we were big time fans of this dealership. Now we are cooling our enthusiasm. Why? We believe their huge success is undermining their dedication, attention and detail to customer satisfaction, which got them where they are, and they are now no different than any other run of the mill dealership pushing add-on $ schemes. The last person you see on your way out the door is the finance manager and among the last documents, option offers you must quickly review, consider, and sign then and there, are Gap Insurance, disability insurance, etc, etc, and an option for very expensive Polysteel paint and fabric protection. If you do your research, you will find this is nationally organized method for dealership finance mangers to make some extra pocket money on the deal, and requires those who accept Poly to continue buying the products to maintain the vague, not published warranty, even though the hustle says "... all you have to do wash the car. No more waxing and we will repair dings, no paint chips, ..." Virtually every auto body and paint professional and auto experts and enthusiasts sites repeatedly calls this a scam and, "It's nothing more than a cheap wax job." You can see dealership POLY demos on the net and they are "wax and spritz" jokes. Dealerships, including Marysville Honda, will rationalize offering such add-ons by saying something like, "... we are offering products and services that some of our customers want and had not thought of until now. We want to make sure they are aware of all their options." It sounds reasonable and logical, but given the situation and circumstances, of needing a decision "now" before we can process your application, is intimidation sales. If they, all dealerships, especially those associated with HONDA, truly wanted you, me, all of us to be well informed of our options, the benefits of the add-ons, they would give us, the customers they "love," all the paperwork, (from the sales associate, not the finance manager), in advance so we could consider everything w/o the implied damage/risk of getting financing approved. By the way, some who opted for Polysteel, ("...which has to be applied ASAP, (read days)" still haven't received it more than a month after the sale! Finally, what is confusing to me is why would a company (Marysville Honda and, of course, Honda of America) risk their reputations, with third party companies over which they have no control? A customer who opts for any of the finance manager's options and is unhappy with any of them will, naturally, blame Honda, who by selling the option, service or product, endorsed them as having Honda quality. One wonders why some state AG or, some class action attorneys, haven't seen the problem and jumped all over it.

John C

Apr 24, 2014

Honda Marysville and Mark Stonecipher made buying a new CRV a great and fun experience. Mark was very patient with all my wife's questions, he went over every detail and programmed her cell phone to the vehicle's Bluetooth system. Mark went above and beyond our expectations. Thanks Honda Marysville and Mark, for making the purchase of our CRV a enjoyable experience. What a great dealership, I will definitely recommend them to family and friends.

TK

Apr 23, 2014

Joe Ranelli was very helpful in my car buying experience. I shopped around quite a bit and decided on a Honda CR-V because of the Consumer Reports ranking. We bought an Accord at Honda Marysville in 2011 and found it to be a positive experience, as it was again this time in 2014!

Rick J

Apr 22, 2014

My experience at Marysville Honda was excellent! My salesperson, Tony Hicks, was polite, attentive, and very positive. He returned calls promptly and would have an answer very quickly. He made the buying experience simple and enjoyable. Even the finance person, Drew Leslie, was awesome. This position is typically dry and the experience is typically boring but Drew added humor and fun stories during the process. In closing, I would endorse Honda Marysville to anyone, and would also provide Tony Hicks as a strong recommendation for a salesperson.

Satisfied Customer :)

Apr 11, 2014

Found the car I wanted on cars.com at this dealership, went ahead and did the credit app and the next day got a phone call from the staff. The finance team and sales team answered all my questions and worked with me over the phone. We drove about 3 and half hours there and they made the process so easy. Almost all of the paperwork was done prior to us arriving. The entire staff was extremely helpful and so nice. They went above and beyond of what most dealerships would even do around here. They made the process of buying my car so easy!! Even after they were very helpful with all the questions I had. I highly recommend this dealership!

Civic owner from Dublin

Apr 8, 2014

Corey and the rest of the service team do a great job. I love the the express service for oil changes! Make sure you check them out!

New Odyssey Owner

Mar 27, 2014

Joe Ranalli helped us purchase a new Odyssey. He was relaxed and easy to talk with, no pressure for anything. We weren't sure about a new vehicle when we went in, we were just shopping. We ended up driving several used and a new Honda. Of course we choose the Odyssey, it is a great minivan and we ended up buying a new 2014 because of Joe and Honda Marysville. The whole team there took great care of us. Thank you Honda Marysville

Mr. Skeptic

Mar 19, 2014

Don't care much for car salespersons until We met Joe Ranalli. We found he was outstanding in every aspect of salesmanship. He was fully knowledgeable about the products and most pleasant in conversation about our interests and concerns about the purchase of a new product. All was made easy from arranging test drives of several products to the evenhanded discussion of financial matters We,without reservation,recommend Joe to any prospective buyer. The Marysville facility is quiet comfortable, quiet and well lighted. All the employees were pleasant and helpful-you can go there and relax and enjoy "The Just looking" experience.

Scott M

Mar 18, 2014

We called about a used vehicle we were interested in and talked to Adam Milligan, who answered our questions and made the car available to us to test drive one very short notice. Adam subsequently came to the dealership on his day off to work with us on our concerns and them go through the purchase process. Although relatively young and new to the sales team, Adam was excellent to work with. After we made thedecision to purchase, the processing of the sale and financing went smoothly as well. We would highly recommend Adam Milligan and Honda of Marysville to anyone interested in purchasing a new or use vehicle.

Eric

Mar 13, 2014

We have purchased 12 Hondas spanning 7 states; hands-down the most positive experience weve had at a Honda dealershipand the bar was high! BIG thanks to the Sales and Business Management teams at Marysville Honda. Unfortunately, it is rare to leave a dealership after purchasing a vehicle and being able to think to yourself, Wowwe got a great vehicle, at a great price, and were treated right. Also, thank you for navigating through the out of state purchase process. Honestly, that was something I was dreading having to deal with and you guys made it worry-free! We also greatly appreciate your positive standing with USAA. USAA is a great bank for those on Active Duty, but they are somewhat non-traditional when it comes to buying vehicles. Again, Marysville Honda made it look seamless!

Brian

Mar 9, 2014

We bought a used Odyssey at the dealership and are very happy so far. Dan Lagatta was helpful and let us test drive the options in our price range, and he didn't try to push us on vehicles at higher prices or try to sell us some "extras" that would have increased our financing. Dan also answered the questions we had and helped us get the price down a bit. Overall, I would recommend Honda Marysville as they have good selection and customer service. As for financing, I went with my own credit union, but I'm sure their financing options are considerable as well. The process was still fairly easy even when financing elsewhere.

alisha o.

Mar 4, 2014

On the way in to Honda Marysville to test drive Odyssey's, my husband commented that he "has never met a salesperson that he liked." After a terrible experience at another Honda dealership, I had to say that I agreed. We met Brittany Sines, who was friendly, and asked us simple questions about what we're looking for. We had done tons of research beforehand, so we knew exactly what we wanted. She never pressured us about a single thing. She simply listened and helped us to find the perfect vehicle for our growing family! If every car sales person could be like Brittany, the car-buying experience would be a very enjoyable one! Other members of the sales team were great as well (manager, finance, etc). I would not only recommend Honda Marysville for your next car purchase, but ASK FOR BRITTANY! You'll be glad you did.

Runner1

Feb 28, 2014

The Honda Marysville team and the sales rep Joe Renilli provided exceptional service in our purchase of a 2014 CRV. Not only is the the product great but this dealership and the people who work there are the best in the business.

James Staiger

Feb 22, 2014

"Excellent customer service" is how to describe this dealership and their salesperson Christine Clabaugh. These people go out of their way to make car buying as easy as possible. Christine was very pleasant and honest. These are two qualities hard to find in any customer service venues these days. I will be looking forward to dealing with her and this dealership for my future vehicle purchases.

Lisa McClellan

Feb 7, 2014

As a long-time customer of Honda-Marysville, I found myself needing to quickly replace my old, faithful Honda Odyssey. My husband had a good past experience with Sales Representative Joe Ranalli, who sold him a Honda Pilot a few years ago. I called Joe to tell him I'd like to test drive a CRV. When I arrived, he had the CRV book ready and was armed with all sorts of helpful facts about the vehicle model. He also had the CRV already warmed up for me since it was about 2 degrees! It was a great ride and handles super in the snow. Joe followed up with me right away. A few days later, my husband and I stopped by to buy the CRV. Joe handled the paperwork expertly, connected us with the finance man (very competent) and the gentleman in service had my car ready to go on time with the add-ons complete. Joe and the rest of the team are top notch Honda employees. I am proud to know them and would do business with them any day. May there be many more happy years for us together!

Tracy Clevenger

Feb 5, 2014

Christine Clabaugh was very personable and and knew her stuff and made an excellent suggestion on trying a used CRV. It ended up being the car we chose. The manager and financial guys were also nice and not pushy. Everything went smooth.

Phil

Jan 29, 2014

After nearly a month of research and contacting virtually every Honda and VW dealer within a 25 mile radius, I leased an Accord Coupe from Honda Marysville. That was three years ago, and I just leased another one from them. Prices were great and I've had all my scheduled maintenance and service done by Honda Marysville. Their personal commitment from sales to service is unlike any other dealer I've ever been to. Jen, Jason and the rest of the team have been truly exceptional. If you're interested in a Honda, I tell anyone and everyone that this is the place to go.

Marsha

Jan 24, 2014

This our third buying experience at Honda Marysville and each one of them has been exceptional. From the sales staff, through finance we have been very pleased. We highly recommend them to all! We are also very thankful for the way they give back to their community.

Jeff

Jan 11, 2014

Had an Awesome experience buying our 2010 Honda Accord EX-L . Joe Renalli was Great! He took the time to Answer every Question we had, plus the whole team did a Great making our Buying experience as fast and Enjoyable as possible. The quality of the Car is Top Notch, I mean this Car really has the Look,Feel,drive like a Brand new Car. Thanks Jeff W

Paige

Jan 11, 2014

Just wanted to take a minute to compliment Honda Marysville. I didn't end up buying my vehicle here, but I still come here to get it serviced. I started going to Germain because I live in Dublin, but I ended up needing services on a Sunday. So I came out to Marysville. I was blown away by how friendly everyone was. They didn't try to repair things that didn't need repaired. Facility is clean and comfortable. I will come to Honda Marysville from now on! Even when I was looking to buy, Honda Marysville didn't have what I was looking for, but the overall sales experience was a lot better then when I was at Germain as well. I was able to find someone easily who would work with me. And when he didn't have anything that was in my price range, (that was a Honda) he was honest, and didn't try to talk me into a lease. Thanks so much for all you do!

Diane and Mark -- happy Honda owners.

Dec 27, 2013

Ask for Christine Clabaugh at Honda of Marysville!!! We worked with Christine, who goes above and beyond what anyone would expect from a salesperson. Christine is down-to-earth, sincere, professional and knowledgable. Being in sales myself, I really cringe with pushy, arrogant sales people. If I had to personally select the "perfect" person to buy a car from--it would be Christine. She's not just concerned to "get the sale" but fully intends on servicing the customer for the whole time of ownership. She's passionate about what she does, has excellent product knowledge and is part of an overall team that is down to earth and straightforward. You will really like working with folks at Marysville Honda as compared to other bigger city dealers who can be less than friendly and often harsh. We feel that we made a personal connection with Christine and the dealership--how nice that is in today's world! As a woman, buying a car with my husband, it was a treat to work with a female salesperson who shared our passion for performance cars. We look forward to enjoying our new car and to buying another from Christine and Honda of Marysville!

Nwhite

Dec 20, 2013

Just wanted to thank Honda Marysville for helping me purchase my new 2014 Honda CR-V. I love this car ! Joe Ranalli took excellent care of the whole buying process with me. This is the 3rd car I have bought with Joe and each time has just been the best. I love how Joe pays close attention to detail and treats me like I am his number one priority. I put off doing the whole trade in car thing, because I just didn't have the time until the 1st of December and Joe made the car buying experience perfect! Thank you Joe and to all at Honda Marysville!

Richard E

Dec 10, 2013

I saw a 2002 Buick Lesabre advertised on Cars. Com . called Marysville Honda Saturday Morn Dec.7th and spoke with Mike, I arrived and found Mike , he showed me the car and we went for test drive, I purchased the car and was very satisfied with the service. I had to return on Monday and talked with Mike I asked if maybe when they cleaned the car they forgot to put original floor mats back in car he took time to locate mats and I picked them up in the afternoon, I am very happy with the service and will recommend Mike in the future Richard E.

Matt Suiter

Dec 8, 2013

I have never had a smoother auto buying experience.

kevin

Nov 20, 2013

Salesman was the most honest nice than any of the five or six dealers I've been to thus month unfortunately was unable to purchase due to my financing

Dale Cook

Nov 19, 2013

They were very nice to me in helping me find the new car that I'm looking for.

Retired Honda Engineer

Nov 1, 2013

Joe and Chuck were great! The process was very buyer friendly, the deal was very fair and the paper work was done quickly and smoothly. I was in and out with my car traded in and driving off in my new CRv in less than 2 hours included test drive and tag transfer. The owner, Bruce, was present and made it a point to show his appreciation for our business. I have owned Hondas for over 24 years and this experience will keep me coming back for more.

BerryFamily

Oct 26, 2013

My wife and I were needing to purchase a vehicle while in Chapter 13 Bankruptcy. The purchase process is very difficult and time consuming. Christine C, a product specialist at Honda Marysville's Used Car lot, was terrific from start to finish! She found us the PERFECT vehicle and made sure that it was still available for us when we had finally gotten through all of the red tape. We really could not have been happier with the help we received from Christine and we can't say 'Thank You' enough. As far as the quality of repairs, the vehicle was in terrific condition and we even received a copy of the invoice where the Dealership had put nearly $1000 worth of new brakes, wiper blades, etc., onto the vehicle before we brought it home. Our overall experience was definitely worth 5 stars!

deanfive

Oct 26, 2013

Salesperson was friendly, helpful, and didn't give us the "hard-sell." The only downside was the obligatory attempt to sell us the extended warranty.

William

Sep 26, 2013

I would like to take this opportunity to express my extreme displeasure with the so called Service department of the Marysville Honda dealership. On Monday morning (9/24/2013) my inoperable Honda Element was delivered to the service department. Late that afternoon I was informed that the vehicle was ready and I was asked if I would be picking it up that evening. I stated that I would not be able to arrange a ride until the next morning. I was informed that my Honda would be ready anytime tomorrow (Tuesday 9/25/2013) morning. It is, given several detours, about 25 miles of back country roads to reach Marysville Honda. When I was within a few miles of the dealership, at 9:42 am I was called on my cell phone and informed that my vehicle was not ready and they were unsure when it would be ready. When I asked why I was given an illogical explanation (an overlooked bent wire) which further upset me. How this dealership received a President's Award is beyond my comprehension.

car-shop

Sep 23, 2013

I was researching different cars and different dealerships while car searching, and ended up purchasing my vehicle through Honda Marysville due to their upfront internet pricing, their good communication and follow up, patient internet manager Fred Gardini, great service reputation, and overall experience from initial inquiry to visit to test drive to purchase to paperwork with finance manager Alex Balk. I particularly appreciated how Fred took the time to walk me through the technology reference guide, showing me the features on the dash, pairing up my phone and setting up a speed dial with me. I look forward to getting the car serviced at the dealership in the future!

LoveMyVan

Sep 15, 2013

This is our second purchase from Honda Marysville in 15 months. There are several reasons we decided to purchase our vehicles from here: the quality of vehicles to choose from that have gone through a 150 point inspection, the kindness and attentiveness that ALL employees display and not just the saleperson that helped us through the sale, and the convenience of knowing if I have any questions or concerns, the salesperson will follow up on the concern/question even after the purchase. We first dealt with Andy Morse, and yesterday, we brought a van from Christine Clabaugh. If you are searching for a vehicle, I would highly recommend either person and recommend you check out the inventory at Honda Marysville where you will be treated with respect and fairness..

Gladys Obakpolor

Aug 22, 2013

I had four new tires put on my 2011 CRV on 8/27/13 & not only was the job done quickly but the gentalman that helped me by the name of Beejay was very knowlegable and helpful. Beejay was able to get me a coupon which saved me $50.00. The next day I noticed that the tire caps were missing on all four tires & so I went back to Honda to inquire about this & Beejay again took care of the problem very quickly and professionally. I love the great customer service that is always given to me at Honda.

Jerry in Dublin

Aug 22, 2013

Attended the 8/21 Open House for recent customers. Excellent presentations by the staff and very informative as I learned a few things that I did not know about my new Accord. With a background in marketing and sales, I think they have the dealer loyalty branding thing down very well.

GurlsRock

Aug 13, 2013

I walked in & was immediately greeted by the receptionist at the information desk. I filled out a credit application & promptly knew what I qualified for. I then told a sales rep exactly what I wanted, had to leave for an appointment, returned and spent the next three hours going over paperwork. I walked into the dealership the first time and thought I was going to walk away and have to go somewhere else due to what I qualified for; however, little did I know that the Salesperson & Finance Manager were steadily working with a bank to make this sale happen for me!! I got a a great deal!! - had a FABULOUS experience and can't wait to share my experience with others! This is my second Honda Civic.....Did I say my salesperson was great!!??? They were!!! I really appreciate what they did for me.....it's not everyday you meet someone willing to put your worries at ease and go above & beyond for you! Feels great!!

Reese

Aug 8, 2013

I purchased my Honda crv in May after having a bad experience at another dealer. I called Andy up and told him what I was looking for and what price range I wanted to be in. He told me that he could work with me and get me what I wanted. I drove two hrs to marysville and couldn't be happier. I left with my new car and was completely satisfied. Andy explained everything to me and made sure I was happy. The other dealership was not willing to work with me and did not explain anything. I am happy I decided to come to your facility and will recommend it to anyone! Great customer service and helpful employees.

John R.

Jul 30, 2013

My wife and I found a very nice used car at Honda Marysville. The showroom was very busy when we stopped by and we almost decided to return at a later time. Fortunately we met our product specialists Christine Clabaugh and she was very helpful to us. Christine was very courteous and knowledgeable. She was able to answer all our questions and we were able to drive off with our new car in no time at all. If you are looking for a new or used car stop in and ask for Christine, she will be able to get you in your new car with no trouble at all.

Melissa

Jul 27, 2013

Very happy with our product specialist Christine clabaugh. This is our second Honda and very pleased.

Roberta Evans

Jul 24, 2013

I recently purchased a 2010 Honda Accord from Christine Clabaugh. I was very impressed with Christine because she worked well with me to pick a car that would be reliable and affordable. I was also very pleased with the transaction as she made sure I understood my options for financing. The car was ready for pick up in a timely manner. I would highly recommend Christine and would definitely make future purchases with her.

Bin Yu

Jul 22, 2013

The Internet team is superb. I mean Fred, Miranda and Jason. Prior to the trip, they provided with us precise information. As a result, we had a great experience there. I'd like to thank particularly Fred. Despite a slow start (our appointment was somehow not listed in their schedule), Fred provided all the assistance and advice to make the entire purchasing experience a very smooth process. He also displayed great interpersonal communication skills that made our stay in the dealership pressure-free and pleasant. We wish other sales assistants in this dealership and those in other dealers would treat customers like Fred did.

Deeply Grateful

Jul 2, 2013

I would like to thank Christine Clabaugh my Product Specialist for her help in purchasing my new Honda Pilot. This sale was bittersweet and emotional for me. I was to the point where I desperately needed to trade in my old car. However, this car belonged to my husband who recently passed away. I was emotionally attached to his car as you can imagine, but with 3 children we needed to be safe on the road. Christine was so amazing with this whole experience, I was handled with the greatest of care. She was not pushy, she gave me some space to check out the two cars I liked on my own. She was very real and honest with me and let me make the decision that was best for us. I can't say enough how much the thoughtfulness that everyone showed me, means to my family. I would say you can never go wrong shopping at Honda Marysville and working with Christine. She will treat you like your one of her own. Thank You!

Ghidey

Jun 29, 2013

we are very happy with the product specialist, christine clabaugh. she is fantastic the way she approches and help as in everything including by giving a little treat (crackers) to our children. thank you christine. however, we were a little bit frastrated with buying process, car details and so on. it took as forever to finsh the process. and inaddition to that, your customer would be comfortable and more relax if you could make a little bit wider TV room or customer waiting room. thank you.

BD

Jun 26, 2013

I received excellent customer service from Christine when searching for a used car. If I need another car in the future I will definitely return to Honda Marysville!

Larry G.

Jun 24, 2013

James Burns, Product Specialist gave me outstanding service! Everything he did I would rate excellent. From his candid and honest approach, to his knowledge of the cars, he is top notch! Thanks James for everything.

Ron

Jun 7, 2013

This is the best car buying experience that I have ever had. My product specialist, Matt Evans, was very helpful, honest and right to the point, the way car buying should be. Thank you for a great experience.

hondaaccordsport

Jun 5, 2013

I had a great experience buying my new honda accord sport! Bruce Daniels, Andy Morse, and Alex Balk were very helpful and made the process very easy. I would recommend Honda Marysville to everyone and I love my new car!

Joseph Malagisi

Jun 5, 2013

Most pleasurable and hassle-free car buying experience I have ever enjoyed in over 45 years. The staff and atmosphere at Honda Marysville is by far the best of any car dealership I've ever visited across the country. From start in sales through finance to delivery everything progressed very well. I would certainly recommend this dealership to all car buyers and plan to visit again in the not too distant future as a happy and loyal customer.

Rebecca

Jun 5, 2013

James Burns at Honda of Marysville provided a fun relaxed car buying experience. He truly listened! Honda of Marysville has some great perks to purchasing a vehicle from them. A great used car promotion and free car washes! I will definitely recommend.

bruce

May 31, 2013

Completely satisfied with our purchase and the customer service and sales was beyond our expectations. We will definitely return if the opportunity to make another purchase would arise.

TylerS

May 30, 2013

We worked with Christine on purchasing a 2012 MazdaSpeed3 that was on their lot. She was never once pushy, gave us plenty of space and time to think things over, and was very helpful with the rest of the process. Start to finish took less time than expected, and I couldn't be happier with the car! Thanks Christine, and thanks Honda Marysville! We'll definitely refer more friends and family to this dealership in the future!

Shell

May 27, 2013

My husband had purchased two previous cars from Mark the salesman (who is very helpful) this time he recommended we drive from Dublin to Marysville for the service he had received before. WOW were we shocked about the process past Mark which was a mess. Starting with deciding what car I wanted which was a task for me and when I had decided on a new car we had been quoted a price on a car that had been driven 280 miles, had a west virginia inspection sticker and had the oil changed already but found out to have navi in it. That the raised the price which we couldn't understand why they just couldn't have worked with the price....being what the new car had already been through. They did find another that had just came in and got it fixed up but still had navi which means I had to take the loan out for another year to get my payment where I wanted it. Just when all was almost done....oops no one had noticed earlier that the trade in was registered in Mich.......Oh what a mess now...Stop the world...the comment was made I would have to drive to Mich and somehow fix this.. After husband getting involved and what seemed like having the car held hostage over me....WOW they can work it out....Now why couldn't that just work the first time instead of getting everyone worked up. Then when going into finance to speak to Drew who i told i don't want any extras to add to my payment...... i walked out with a special wax kit and a ext warranty. My husband blew up since his now time he had spent with me here was not good and why they would add on when I didn't want it. come to find out finance guy had told me my husband had bought the wax kit on his previous car which was in there computer but a review of his paperwork showed he had never bought this. Hmmm who might have made a buck off some error I don't know ?. I did get it taken off and payment down where I wanted it to start with. and left

Raven Dave

May 20, 2013

Found the car of interest on Cars.Com, emailed Honda Marysville and was contacted by Christine Clabaugh, a truly pleasant and professional sales executive. Bought the car the next day at a negotiated price. Excellent and friendly service from the man who washed and prepped the car to the finance officer while Ms. Clabuagh topped the list.

Careful Consumer

May 16, 2013

My husband and I were looking for a recent year used vehicle that offered comfort, cargo capacity, and safety to replace our current trip vehicle. Since we keep our vehicles longer than average (15 years) and travel to distant locations (Key West, Grand Canyon, Corpus Christi), reliability and good gas mileage were also important. We are thoughtful, analytical shoppers who carefully compare features, price, warranty, Consumer Reports Recommendations and Repair Records, and online consumer reviews of vehicles. Honda CR-V was high in all respects. We test drove vehicles at several other brand dealerships and just as the vehicles varied so did the quality of our experiences at dealerships. Honda Marysville was superior in several respects. First of all, there is a very wide selection of used and Honda Certified used vehicles many of which were originally sold and serviced right there. Secondly, sales staff allowed us to test drive vehicles without riding along. This meant no distracting conversations while we were trying to evaluate the vehicle. Plus we felt more free to discuss the vehicle without a sales person present. Next we found that every vehicle we drove had been through the 150 item checklist and properly service. They all drove well without issues. (At some other brand dealerships we found vehicles that had significant brake issues or definitely needed deodorizing although they had supposedly been checked over.) Lastly, we received no pressure or calls to our home although we made two visits to the dealership about a week apart. (Some other dealerships pressured us about third party warranties and made calls from sales staff to our home.) Joe Ranalli was the sales staff person who assisted us. He was friendly, polite, professional and patient. Since our first visit to Honda Marysville was also the first time we had driven any CR-V, we wanted to think about and compare it with some other SUV brands. Within the next few days, we test drove another brand of SUV we were considering. After that, we knew the Honda CR-V EXL was the best vehicle for us!! On our second visit to Honda Marysville, we happened to arrive about an hour before Joe Ranalli was scheduled to work. Greg Beecher was cordial and helpful. He made us comfortable in the very pleasant customer waiting area (coffee and slushies available), checked Joes schedule for us, and arranged for our first of three Honda CR-V test drives that day. When we returned from the test drive, Joe was at work and waiting for us. For every vehicle we drove, Joe shared the Car information Sheet, the CarFax report, and service records available. He explained the technical equipment on the vehicles, and very thoroughly covered the Certified Warranty and how it related to the original New Vehicle Warranty. We decided to buy the first Honda CR-V that we test drove that day. Finance Director Drew Leslie was thorough, informative, friendly and courteous. Now that we were new Honda owners, Joe showed us Hondas Free Customer Car Wash on site available during business hours, took us through the Service Department, and told us of the Saturday tailgate at the dealership during OSU football season. We highly recommend this dealership.

Eric from MD

May 14, 2013

The best buying experience and the best deal. I travelled 300+ miles to purchase my used vehicle. I was looking for a specific vehicle (2011 Honda Accord EX-L w/Nav, I-4 with less than 60K miles) to be used as a replacement commuter car. This car was the best marraige of style, features. safety, reliablity, gas mileage, and price. Being a previous 4-time Honda/Acura owner, I knew this vehicle would be the right choice for my needs (I had already assisted my father in his purchase of a 2008 Accord). There was a similarly equiped vehicle at the same price price just 18 miles from my house. The difference is that the vehicle at Marysville Honda was certified. Other similar vehicles available on cars.com were priced $1000-$2000K+ more. Even though I was working remotely with the salesman, Andy Morse, I was completely at ease with commiiting to the car with only seeing the pictures that had been posted. He answered my numerous quesitions quickly and thoroughly, even on his day off. No presure tactics were used at all. He was there at the airport to meet me when my plane landed, and drove me to the dealership. I checked out the car and it was exactly as advertised. All the paperwork was ready for signature. Andy even packed up a few souveneirs for me to take home to my 5 year old (Thanks! She really enjoyed them). I was out of the dealership quickly and on the road for my 300+ mile trip back home. Best buying experience, best quality car, and best price...even though I had to travel to get it....and yes, I would do it again!

Larry vavrek

May 14, 2013

I was in a jam needing to drive back to Connecticut on a Monday morning with check engine Light and another code flashing on my dashboard.tThe service department squeezed ,me in and fixed my car problems .the whole experience was more like being at a 5 star hotel than a car dealership every person I dealt with was extremely Pleasant and professional the waiting area was great Starbucks coffee a couple of computers to use And more nice employees.when I was very impressed by the cleanliness and signage with pricing For many services clearly displayed Great great place Larry Vavrek

B and W

May 8, 2013

to add to my review from April 2nd, 'lacking detail and customer experience'....Marysville Honda called last week and yet again forgot to have us sign paperwork! funny how this time they can overnight it and not make us drive up there. I am amazed that all these issues can happen in one sale, something they do over and over!!

John

May 8, 2013

For several years, I had my 2008 Accord serviced at Honda Marysville. At each oil change I was greatly impressed by the friendliness and professionalism of the staff. No high pressure to perform questionable services. Always receptive to what I wanted done. In October of 2012, it was time to trade for a 2013 Accord, and I went to Honda Marysville and had the best car buying experience in many, many years. I worked with Dan Green, and he made the entire process work for me to insure my satisfaction. The 2013 Accord is a dream machine. In May of 2013, on a Saturday when Honda Marysville was doing a Carfax exercise in the parking lot, my wife and I drove from our home in Columbus and were treated to a unique experience getting her Toyota Camry appraised. We were offered a very good price as a trade in, and the value of that car was even increased at our request. We then met with Dan Green again, and again he worked with us to get the CRV that appealed most to my wife at a price that was fair. Dan's service, and that of the staff, has always been outstanding, and we plan to return to Honda Marysville for all of our service needs and for replacement vehicles as needed. Thank you Honda Marysville.

Epsail

May 7, 2013

Time to do timing belt on the 06 pilot. Had a 'misprint' coupon that many people at the dealership complained about but said that they had to honor. Once they got into the job they discovered the tensioner was bad and had to be replaced at the cost of an additional $155! My problem is that the tensioner needs to be changed as per the Honda service manual. Once the engine was opened up, they had me in a corner since they would charge me just to put it back together again. This part is included in all of the kits online. I should have done this job myself but was trying to avoid the hassle, I guess the joke is on me this time. Meanwhile sales at the same dealership called my wife trying to get her to trade into a new truck! These people have no shame?

JL

May 1, 2013

I purchased my last Honda Civic from Honda Marysville and received a great offer in the mail yesterday to trade in my 2011 for a 2013. I decided to do it and it was so easy! The folks at Honda Marysville are easy to work with and in just a couple of hours, I had a new 2013 Honda Civic! Thank you to Joe R. for making the purchase process so easy. I love my new car!

John - Happy with a New Honda Accord

May 1, 2013

I rarely write reviews, however my experience at Honda Marysville is well worth the time. I was working with several dealerships and immediately, Honda Marysville stood out in our first conversation. Jack Mosely was the sales person that I worked with and he was great. We received straight forward information regarding pricing and what the Honda Marysville could and could not do financially. If you go to Honda Marysville, ask for Jack. After going 4 rounds of "Let me speak with my manager and see what we can do for you" at a another dealership (Acura of Columbus), I called Jack and he honored every word of what we agreed upon when we met. He was even able to give me a little more for my trade than he originally offered to get me the payment I wanted. No schmoozy sales haggling techniques, just straight up professional sales work. My experience with Brandon in the Finance department was just as good. He offered some additoinal products that I considered but declined and he did not try to push the options further. My payment was exactly what I Jack promised TO THE PENNY!!!!! I will be a Honda Marysville customer for a very long time. My only suggestion is that they grown into an Acura dealership in the future!!!!

Jeremy and Julie

Apr 30, 2013

Worked with Todd and he was amazing. I have bought several used cars since I started driving and this was by far my most enjoyable. Todd was friendly, professional, and willing to listen to our needs and wants. He was able to put us in a 2008 Odyssesy with low mileage and in our budget. At this point I would not go anywhere else in central Ohio. Thank you!

Pleased

Apr 30, 2013

Good buying experience overall. Sales friendly and pricing is fair.

Howard R

Apr 28, 2013

I just picked up a new Odyssey Touring Elite yesterday. This dealership is great. I worked with Jason Bayly and he will take as much time as you need both prior to the sale and when you pick up the vehicle. He gave me a very competitive price plus excellent service. The finance department made their side of the deal as easy as possible. Alex Balk in finance explained everything and was prepared upon our arrival so the process is was quick.

Lisa D.

Apr 26, 2013

We have traded two cars with Marysville Honda. I called them to get a rough guesstimate of what my car might be worth, so I didn't go over there for nothing and Jason B. told me "let me go talk to the used car manager, I'll call you back in thirty minutes" and he did. We got over there and they actually upped what they said on the phone. They really worked with me on what I wanted with no questions asked. I felt like for one of the first times I have ever worked with a car dealer they didn't take me for a ride. Nice people, love the facility and makes you want to sit and drink coffee and watch t.v. all day.

KarenS Reds fan

Apr 25, 2013

Took 2012 Accord in for 19,000 mile oil change and "B" service that appeared on the maintenance minder. Called that morning was given an appointment for that afternoon. Was greeted as soon as I walked in the building and was told it would probably be an hour or hour and a half for the required service. Was told when I made the appointment what the cost would be. The facilities were spotless and I had the car back in one hour. No problems whats so ever.

Liz N. "no more vans for me" :)

Apr 21, 2013

I detest buying a car, so much that I haven't done it for over 15 years, my dear husband has been doing it for us. However, after my experience with Kevin Cornell and the entire team at Honda Marysville they have change the perception from pushy, smarmy car salesman to a laid back, friendly and professional EASY experience. I put off test driving for so long, finally took a baby step of emailing Kevin, and then stopped in for a "quick" test drive after work. Well, a few hours later drove off in my new vehicle! There was absolutely NO pressure from anyone. I received the trade- in offer I wanted and a price for the new one that I could not turn down. It does help to do your research ahead of time of course, but if you don't, don't worry, they are honest and no pressure. I know several people who have purchased from them, and it is always the same story, easy and no pressure. Would highly recommend them and of course Kevin for being very patient with me.

Paulette Graves

Apr 21, 2013

I typically dread car buying as it all seems like such a game. My opinion has changed since I purchased my 2012 Honda Civic SI from James Burns at Honda Marysville. As in my title this was the best buying experience I have ever had. Mr. Burns was very kind, straightforward and professional. I felt like he was open and honest from moment one. The entire transaction went very smooth and we were in and out with trade-in, test drive, loan approval, new car detail, paperwork and everything in 3 hours. I would recommend Mr. Burns to everyone and would not hesitate to buy another car from him. The whole experience was completely stressless and enjoyable. I would give James Burns and Honda Marysville a perfect 10. They provided a wonderful experience in what has been something I disliked so much in the past. Thank you James Burns for all your help. I also want to throw a good review out to Kelly in the finance department. She was terrific.

AVining

Apr 20, 2013

Thanks to Andy Morse for his great knowledge of cars to help me make the right choice. I have purchased 3 vehicles from dealerships and this by far was the best buying experience I have ever had. A special thanks to the owner Bruce with his busy schedule he was able to come out and talk to me and help me out as well.

Brenda Deane

Apr 16, 2013

From the moment I made contact with Todd Francis I felt I was in good hands. My experience was positive from the initial phone contact, to the test drive, to evaluating my current vehicle, to financing and warranty explanations. I felt all staff I came in contact with were positive, knowledgeable, friendly, and professional. Manager Rich Bishert was a pleasure to work with when evaluating my trade in. He made me feel comfortable and was not demeaning or uncooperative. I felt he was very fair and accommodating. The financing was easy and painless with the help of Alex Balk. He was able to explain my financing options and easily answered all my questions. I would highly recommend this dealership, and the people I previously mentioned above, when looking for your next vehicle.

Rich and Kim

Apr 16, 2013

We got a great deal on a used 2010 CR-V EX-L, very low miles. We love this vehicle. Many thanks to Todd Francis in sales and Drew Leslie in finance for taking care of all our needs. We will definitely be back to Honda Marysville in the future.

Keith Yearout

Apr 15, 2013

I love new cars but typically do not look forward to the car buying process. A coworker referred me to Honda Maryville and told me I would be in good hands. Not only did I get a great deal, but the entire process was great! Matt Lockwood and his team were extremely professional and an absolute pleasure to deal with. It was definately worth the drive from Cincinnati, and I look forward to buying me next vehicle from Honda Marysville.

Brenda and Jerry Kegley

Apr 12, 2013

We went to Honda Marysville to look for a new vehicle. I had been shopping online and Michelle Woolford contacted me and we set up a time to meet and Then I became ill and could not keep the appointment. Michelle was very understanding and I told her I would try to come in the next couple of days. When I finally got there Michelle was off and so we worked with Jason Bayly. Unfortunately for Jason I became ill again and had to leave. We went back the next day and bought a new CR-V . Jason wasn't there so Michelle helped us. I want to thank everyone at the Honda Marysville Dealership for all their hard work on our behalf. So THANK YOU MICHELLE WOOLFORD, JASON BAYLY, AND BRANDON IN FINANCE DEPARTMENT. iF I speed anyones name wrong I am sorry. I am not the greatest when it cames to names. So if you are looking to buy a car I highly recommend you go to HONDA MARYSVILLE.

ErnieinOhio

Apr 10, 2013

Wish I could give them six stars. This is a dealership that I will buy my next car at. I had a great experience with the professional team I dealt with. Todd Francis was the sales associate who gave the deal the white glove treatment. Alex in the finance department had me in and out of the door quickly. I asked Alex several dozen questions and he answered them all to my complete satisfaction. Wish I had bought all my other cars at this dealership. Happy With The Entire Deal

Connie and Barry Reese

Apr 8, 2013

Great buying experience. Sales person, Dan Green, was very helpful and knowledgable concerning the Honda Accord. Made buying a Honda an good experience. After owning Toyota's for the past 25 years, the 2013 Honda Accord convinced us to change and so far we have not regreted the purchase.

g.t.

Apr 8, 2013

Marysville is the only place i buy now !! Jason Bayly is the best salesman ever,My family and i have bought 6 new cars in the last 3 years from Jason.The dealerships deals are great and they get you in and out.

happy customer

Apr 8, 2013

My salesman was James Burns. He was extremely helpful and did everything in his power to make me happy. I would reccommend anybody going to honda marysville to ask for James Burns.

Mamma T

Apr 8, 2013

We just purchased our 2nd Honda in a year from Honda Marysville. We leased a civic last year and a crv this year! We drive an hour to this dealership because it surpasses all others which are a lot closer. Trust me, it's worth the drive. Being that my husband is in sales they don't mess around. We always get a great deal. They work with you and treat you with respect! As soon as you walk in the door they greet you and treat you like they've been waiting just for you! They go the extra mile making sure they have met all your needs! This dealership is definitely #1. The facility is top notch! Not only are the salesman friendly but so are the finance managers! Gregg Beecher, our salesman and Drew Leslie, Finance Director ........YOU ROCK!!!! I will never go to any other Honda dealer!

Chris

Apr 5, 2013

This is a follow-up review from my initial review of 02/11/13. Rich Bischert has worked with us personally to resolve all of our issues and has been very friendly and professional at all times. He went above and beyond the call of duty by covering some other issues that we did not feel he was responsible for. Rich, you are the greatest and we will be back to purchase our next vehicle at your dealership!

B and W

Apr 3, 2013

Had an appt. at 5:30 to purchase a vehicle. Was told by our sales man he had another appt. at 6:15. I gather that since this was their 6th car purchase here, our purchae of a used vehicle was of lesser value to Honda of Marysville as we had to wait over an hour while their purchase closed. The information on our paperwork was wrong, not in our favor, and had to redo and resign papers. They then called two days later because they had fogotten to have us sign two pieces of paperwork and wanted us to "swing by"....we live over an hour away! We would be compensated with two free oil changes, something of no value to us and was expressed. Ended up meeting half way to correct their mistake and on their time schedule!! not impressed.............

K.E.Jones

Apr 2, 2013

This was the best choice for us in the purchase of two new vehicles. We decided to make the drive because no dealership within 300 miles of our location would make our buying experience as simple and satisfying as Marysville Honda. I researched for at least 3-4 weeks and Marysville is the "real deal". Everything was very straight forward and there were no hidden dealer surprises. I would drive there again without question or hesitation. It felt like the shroud of deception was left at the door at this dealership. Thank you for your honesty and straight forward business! I absolutely despise the thought of having to buy a new car and this location changed my opinion about that. And yes, I will tell everyone I know!

Jack and Nancy

Apr 1, 2013

This was an internet purchase. When we arrived for our appointment we were greeted by their extremely friendly staff. Our energetic sales person couldn't do enough for us regarding our choice of colors and equipment desired on our CRV. The whole process was completely enjoyable and the deal exceeded our expectations! This was our third purchase and certainly will not be our last. Thank you Miranda and all the professional staff who assisted us. Sincerely, Jack and Nancy

George, happy customer

Mar 31, 2013

I had just come from a local Honda dealer in Lima, Ohio and was very disappointed in their professionalism. I had a quote which I obtained thru Consumer Reports for the Marysville Honda Dealership and contacted them, the sales people were extremely helpful on the phone and in person, there was no conflict when I presented the Consumer Reports papers and the entire experience was cordial. Jason Bayly, sales, was professional informed and understanding, Alex Balk, finance, was clear concise and informative. The price on the Consumer Reports quote was the price that I paid and they made a reasonable offer on my trade in as well! This is how a car dealership should operate, I understand that they are not a charity nor should I be their sole source of support. This dealer got it right and struck a good balance! and I got a nice car to boot!

Devildog

Mar 28, 2013

This was mostly an internet purchase. Found the car I wanted and called to see if they could get the price anywhere near another car I saw online. We worked out a deal over the phone. I drove two hours purchase the car. When I got there Todd had the car out front ready for me to drive. I got there about 7:30 pm for the test drive. I was in my new car and heading back home by 8:45. Wish this dealership was located closer to home.

Sara

Mar 26, 2013

Honda Marysville has superior customer service and is well worth the 20 minute drive from Dublin. Derek was excellent in helping me with the repair of my car and kept me up to date with the entire repair process. I will be returning to Honda Marysville for all my service needs.

Sam

Mar 25, 2013

This was my first visit to Honda Marysville and will not be my last. James Burns, my Product Specialist, could not have been more helpful. The transaction smooth, the car beautiful, the facility immaculate. Well worth the short drive from Columbus.

Melissa Riffle

Mar 24, 2013

This was our first purchase at Honda of Marysville and it was a pleasant experience. The staff was very helpful and this was the best car buying experience that my husband and I ever had.

Tim Engle

Mar 23, 2013

I have purchased several vehicles from Honda of Marysville. The sales people are all very helpful and friendly. My wife and I worked with Mike Bogdan. We were looking for a certain color on a 2013 CR-V EX-L that the dealership did not have. Mike and the helpful staff found what we wanted and worked with the other dealer to make it happen. You can always count on them to find what you want and make a great deal for you. Thanks to all of the staff at Honda of Marysville.

Shirley Rodgers

Mar 21, 2013

Just wanted to say Derek and his staff did a wonderful job today. Brought my 2008 Civic Honda Hybrid in for service and new tires. Great Job!

Jean

Mar 20, 2013

I just purchased a 2013 Honda Civic LX from Honda Marysville. I love the car and was very impressed with the salesman, Frank Tillotson. He really paid attention to my wants/needs and came up with the car to match those wants/needs. Plus I received a very good deal on the Accord I traded in. The others at the show room were very friendly and helpful, too. A big 'thank you' to all!! My entire family drives Hondas; they are the best!!

Bonnie P

Mar 18, 2013

Kevin Cornell and Honda Marysville made my car shopping a very pleasant experience! I have always dreaded car shopping until now! Mr. Cornell answered all my questions, listened to my needs, did not pressure me an any way and his sense of humor made the process quite enjoyable. He found the perfect car for my needs! I have already highly recommended Honda Marysville and Kevin Cornell to all of my family and friends.

Female Car Buyer

Mar 18, 2013

I bought a new 2013 Accord EX-L today and my salesperson was Christine Clabaugh. She made me feel very comfortable during the whole process and she never used pressure tactics which is very much appreciated being a female customer! Christine was both knowledgeable and patient while I was trying to decide between 2 models. She answered every question I had thoroughly and was able to demonstrate all of the features of both cars which helped me to make my decision. This is the first time I have ever had a positive, hassle-free experience buying a car and I would highly recommend Christine and Honda Marysville to anyone!

Greg Weeks

Mar 18, 2013

From the first contact with Honda Marysville, I was extremely pleased. My first contact, by referral from USAA Insurance, was with Andy Morse and he made first contact to driving away in my ideal car an excellent and pleasant experience. My past experience with car buying was stressful but I endured none of that from Andy's pleasant personality to his introduction to fellow salesmen. I had a pleasant chat with Robert from northern Michigan and a simple, unstressful time with Alex Balk handling the financial end and allowing me to contact USAA to fax a proof of insurance for the trip home. I only wish I could move this dealership to Louisville, Ky where I live. The facility is pleasant and friendly. I could not have had a better car buying experience, all lead by Super Salesman Andy Morse. The general manager Matt Lockwood came out and personally welcomed me to the dealership!! Thanks to one and all for your help and pleasant manners!! Sincerely, Greg Weeks

JANET

Mar 18, 2013

I want to send a BIG! "Thank You" to Mike Bogdan (salesman) and Drew Leslie (finance) for making my car buying experience great! When I bought my last car 12 years ago the experience was awful so I was hesitant to buy again. From the word "GO" Mike was and still is there for me. He kept me updated and informed on the buying process and search for the perfect vehicle. Mike walked the entiire car lot in the rain to be sure I got just what I wanted in a CRV. The end process was quick and painless and no pressure. Drew made the finance part relaxing and was even a little entertaining. Everyone was really nice. I feel like I am driving a dream! Again I want to say .... THANK YOU TO MIKE, DREW AND MARYSVILLE HONDA!

LindO

Mar 16, 2013

Wonderful experience. Ask for James Burns as your salesman. Got us a great deal and very personable. Drew Leslie was great as our finance guy. Couldn't have asked for better service or nicer people

Jeremy

Mar 15, 2013

My experience at Honda Marysville was truly the best vehicle purchasing experience I have ever had. James Burns helped me find the perfect vehicle and made the process very smooth. It was apparent that he really cared about my needs. He and Drew in finance were both very professional and made the experience very painless and memorable. Keep up the good work.

Bill Honda Fan

Mar 12, 2013

Once again I brought my 2001 Honda Accord to the Honda Marysville service department with a new front end noise. In the capable hands of Corey Carroll the service tech(s) found the responsible CV joint, replaced it, and eliminated the noise. Last year they performed a similar feat on another obscure noise problem. Not everyone keeps a car that is nearing 152,000 miles, but, with such great service people as Corey, why not? I will return to Honda Marysville for my service needs. When it comes time for a new car, I'll be there again. Bill Mitchell Columbus, OH

EDeVine

Mar 11, 2013

Purchased a new 2013 Pilot from Jason Burns and had an excellent buying experience. Went in to look at used Pilots and decided on a new one. No high pressure sales, no confusing trade value equation, no awkward ride along, and no frustration. We would definitely recommend Jason to anybody looking for a vehicle; he was courteous, attentive and very helpful.

Kristine

Mar 11, 2013

My overall experience at Honda of Marysville was excellent. Much time and effort was put into researching the correct car for my family. Matt Evans, my sales representative, was very efficient in hunting down the perfect car that would meet my growing family's needs. The time I spent at the dealership was well orchestrated and over a few months we found the perfect automobile. I would recommend Matt Evans and the Marysville Honda Team to anyone.

Jason C

Mar 7, 2013

Honda Marysville I have purchased 5 vehicles from Honda Marysville from two different salesmen. The first, Rich Bischert, turned into the used car sales manager and the second, Mark Stonecipher, continues to be a fantastic salesman. I've been to other dealers in Marysville, Ohio and none of them can be rated on the same scale as Honda Marysville. Honda Marysville is upfront and honest with financing offers and the quoted payments/price of car is always the same as when you sign the papers. Where as at the other dealers, the financing is never ironed out till you are sitting in the finance offers with astronomical APRs or other "oh we forgets". Mark is very laid-back, personable, and knowledgeable of all of the vehicles and willing to go the extra mile to ensure you are satisfied with your choice before and after the sale. With regards to the service department, the team has gone out of their way multiple times to resolve situations with certified pre-owned warranties and small issues with my vehicles. I look forward to and will not hesitate to purchase my next 5 vehicles from Honda Marysville. -Jason Marysville, Ohio

M.W. Chrispin

Mar 5, 2013

I purchased my second new car from Honda Marysville and not only was the customer service outstanding, but the price I received was better than any other in Central Ohio. You won't find better people in this business. From the receptionist to the service technicians and from the product specialists to the finance managers, all were friendly, polite, and professional.

BecSz

Mar 4, 2013

I hadn't been car shopping in years. I dreaded the day. Much to my surprise, it was an awesome experience. I met Dan Green on the showroom floor and drove a car out of the showroom a short while later. He wasn't your sterotype salesman! He offered a test drive and gave valuable information about the two models I was considering. All and all, he was fabulous! Keep up the great work! I'll be sure to buy from Honda Marysville again! I traded a Pilot and was overjoyed with the trade-in value received. I've been a Honda owner for 10 years and counting! Thank you.

Jeanette E

Mar 4, 2013

went in bought van was on our way in about an hour and a half Bought van from Joe Ranalli

Mark

Mar 4, 2013

The other day I purchased a Honda Fit Sport. I saved a lot of money driving a tad over 120 miles to come here. Yes there are Honda dealers closer, but they couldn't match what Fred was able to do for me. From the moment I walked through the door I was treated like I was the only one in the place. Fred and all the staff at Honda Marysville are truly professionals, and with the size of the dealership they can get you what you want.

Ravi

Mar 4, 2013

I exchanged few emails with the sales person, Miranda Woodford, and later setup a time to meet with her. She was always responsive, and was available to answer any question that I had. We bought CR-V EX-L. She made the purchase experience a pleasant one without any back and forth. I would highly recommend Miranda and the dealership.

Theresa

Mar 4, 2013

We experienced stellar Internet sales teamwork between Jason Bayly, Fred Gardini, and Miranda Woodford. We were able to do most of the deal via email, with only test driving and closing onsite. We werent looking forward to the car buying experience but Honda Marysville was a very different experience! Internet pricing, 0% financing, no pressure, excellent selection! Matt Lockwood, the general manager, followed up after the initial visit and after the deal to find out if there was anything he could help with. Chuck Worstell, the finance manager, was very personable too. There isn't a Honda dealership out there that can top this team's selection of vehicles, financing options and customer service!

Stephanie

Mar 3, 2013

WHEN I HAVE PURCHASED CARS IN THE PAST I HAVE HAD THE WORST EXPERIENCES. GOING TO HONDA MARYSVILLE WAS SO REFRESHING. I WORKED WITH JEN FALON THRU EMAILS, SHE WAS SO UNDERSTANDING OF WHAT I WAS WANTING AND WHAT I WANTED FOR MY TRADE IN. I REALLY FELT LIKE I WAS GETTING THE BEST DEAL. I NEVER HAD THAT ANNOYING HAGGLING BACK AND FORTH THAT IVE EXPERIENCED AT OTHER DEALERSHIPS. WHEN I CAME IN SHE HAD WORK WITH TODD FRANCIS AND DREW LESLIE, THEY WERE SO NICE AND GREAT TO TALK TO. I HAD THE BEST EXPERIENCE I WILL DEFINITELY BE BACK WHEN I WANT A NEW VEHICLE! THANKS SO MUCH!!

Larry and Donna Temple

Mar 2, 2013

This week we purchased 2 vehicles from Honda of Marysville, a 2012 Crosstour and a 1999 Honda CRV. We worked with Christine Clabaugh and Justin Wills. They were both very helpful in making our experience an enjoyable one. I would highly recommend them to all of my family, friends and aquaintances. We told them what we liked, how much money we could spend and they worked the deals to our safisfaction. They both went out of their to accomadate us. Thank-you Christine and Justin!

Brian

Feb 27, 2013

I recently purchased a vehicle from Honda Marysville. This was by far the best buying experience I have ever had. From the minute we drove on the lot, Andy Morse was very helpful and supportive. The finance team was also flexible with working with my trade in and payment I was looking for on the new car. Everyone was professional and friendly. I never felt pressured from the initial email inquiring about the vehicle to the final transaction. Purchasing a vehicle can be stressful but Honda Marysville took the pain out of it! I am very pleased with my purchase and would definitely recommend Honda Marysville to someone in the future...or to purchase my next car.

RSBailey

Feb 27, 2013

I went in to get a roof rack put on my Ridgeline and they told me it would be 1 1/2 hours and it was only 1 1/4 hours.

Blueandwhite

Feb 25, 2013

I had an excellent experience at Marysville Honda getting a new 2013 Honda CRV. Good price, good value on my trade, friendly staff.

J. MARSHALL

Feb 24, 2013

I bought a NEW 2013 odyssey exl and I can't say any thing but good things about the transaction. ANDY MORRIS AND DREW LESLIE ARE THE BEST!! (THIS IS THE SECOND NEW VEHICLE THAT I PURCHASED FROM ANDY IN 7 MONTHS ) (FROM THIS DEALER SHIP)

dj

Feb 21, 2013

We were very pleased with the salesman, Fred Gardini, who worked with us. The process went pretty smoothly, considering the number of customers in the building that day. The people were friendly and helpful, all our needs were taken care of. The only snag was waiting for our new car to be brought to us. We waited about an hour! - after all the paper work was done. Perhaps they need to hire more people to get the cars prepped for the buyers.

Rick B.

Feb 19, 2013

I don't usually write reviews of this type but I am compelled to write about my very pleasant buying experience on February 18, 2013. I worked with Jason Bayly in Internet sales. His assistance to me was prompt and professional. I found him to be a very pleasant young man to work with. He was very helpful before and after my purchase. I also worked with Alex Balk in Finance. He also was professional, pleasant and very good at answering all my questions. If the service department is half as good as these two gentlemen, I will be a customer of yours for years to come. Thank you for a very pleasant buying experience. I will be back and will encourage familly and friends to consider purchasing a car from you.

Mcrawford

Feb 18, 2013

We experienced stellar teamwork between Jen Falcon, Drew Leslie and James Burns! We didn't think we could get a decent trade but this team put their heads together to find a deal that worked. Not only were we able to get into a Civic Hybrid that was affordable and firmly within our budget, Honda Marysville gave us top dollar for our trade. Because we had limited time constraints for travel, we were able to do most of the deal via phone and internet, closing onsite in a couple hours. We were pleased with Honda Marysville in 2008 for vehicle #1 but astounded in 2013 when we purchased #2. There isn't a Honda dealership out there that can top this team's selection of vehicles, financing options and customer service...trust me, we tried. We will return a third time to replace our Odyssey when the time comes. Honda Marysville's knowledge, experience and suggestions introduced options to us we hadn't previously considered and we are thankful to have been informed! We couldn't be happier with our decision to purchase a vehicle sooner than we thought we should. This team went above and beyond!

KellyB

Feb 14, 2013

This is my 2nd time purchasing a vechicle from Honda Marysville. The service was excellent the first time andI think it was even BETTER THAN EXCELLENT this time! And to top it off, I was in and out in 3 hours...normally, the car buying experience takes all day! Thank you Honda Marysville! I will be back!!!

Red Baron

Feb 13, 2013

I had Honda Marysville offer to buy back my 2011 Honda CR-Z. I went to discuss my options with new car sales, Chris Hager. Next thing I knew, I'm driving off in a 2013 Honda CR-Z ! Not only is it in a much prettier color, it is the next level up from my old one. Alex, the Finance Manager, made it all so painless. Would I come back again? Yes, definitely.

Chris

Feb 11, 2013

This was my first and last experience with this dealership, Marysville Honda. We purchased a 2004 Toyota Sienna LE from this dealership in January. The Internet Department at the dealership e-mailed me a reduced price for the vehicle and also a note letting me know that the van had been through their safety inspection and that a minor repair had been completed. After the purchase was complete, we drove the vehicle off of the lot with a front exterior light out, a rear exterior light out, and with all four tires containing different air pressures. My wife informed our salesperson after our test drive that the tire pressure warning light was flashing, however, we did not receive a response. The email that we received inviting us to take this survey thanked us for purchasing the Toyota Sienna CE, while the vehicle is actually a Toyota Sienna LE! This dealership is trying so hard to up-sell the customer that they are missing the details that are most important in building trust that will keep the customer coming back.

JBM

Feb 8, 2013

The salesman, Robert Suwinski, was one of the best salesman I have every had the oppertunity to work with. Very easy to deal with and and very helpful with all the paperwork. Also, worked with Drew with all the financing papers. Both gentlemen were very kind with the kids, interacting and talking to them. It was a very pleasing to work with them. Thank you both so very much. I know if I need to get another vehicle, I will not hesitate were i will go to. If anyone asks me were to go for a used vehicle......Honda Marysvile! Thank you

DKMB

Feb 5, 2013

We just purchased a 2013 Honda Odyssey and we were very happy with Parag Patel, Sales Manager and Joe Ranalli for their outstanding service. There follow through was excellent and they worked with us on making all the necessary trade-ins that were related with this sale. Any reasonable request we made they were on top of our needs ASAP and did everything possible to completed this deal to our satisfaction. Purchasing a new car is not necessarly something we look forward to but they certainly made the task a lot easier for our family. Good team effort

reds3637

Feb 3, 2013

very good buying experence salesmen was very good and went over all the features of the car that i was buying. finance dept was very good to

Tess

Feb 2, 2013

We walked in knowing what we wanted and Ashlie Gilroy made it happen quickly- and for a good price. Car buying as a family is a high-stress ordeal, but Ashlie made it painless. She had all our paperwork ready and even helped entertain the kids when we were waiting on the finance guy to get the paperwork together. The facility is wonderful! I bribed the kids with lemonade and kept them entertained in the play room. This was our best car-buying experience yet.

K Kerwin

Jan 31, 2013

I can't say enough good things about Honda Marysville and both Todd Francis and Jennifer Falcon. We went in looking for a used Honda as we have another teenage driver coming on board very soon and the entire experience was just a breeze. They were wiling to listen to the things we found with the car (very minor items), checked with Service, agreed to have them fixed at no charge to us, and still gave us an AMAZING deal on the car. The next morning I realized I needed one more thing and reached out via email to both of them. I had a response in less than ten minutes!!! We even received a personal email from Jen thanking us for our business by the time we got home the day we purchased the car. They are very knowledgeable, extremely flexible, and very much customer oriented. This was by far the best car buying experience I have ever had and we will continue to return to Honda Marysville for future purchases!!! They obtained a customer for life.

Honda Lover

Jan 30, 2013

I purchased 2 cars this year at Marysville Honda. My lady purchased a new CRV and I just purchased a 2006 Accord. The sales staff ( Meranda on CRV and Christine on the Accord ) were very helpful at getting us the BEST deal possible. The facilties is very clean and friendly.The finance dept. also worked at getting us the best financing possible. I work for Honda and it is so nice to know that people like these work so hard to put people in the best cars on the market! Customer satisfaction is all that we strive for in the manufacturing as well as the sales.Thank you for making the buying experience a pleasant one.

Happy customer

Jan 28, 2013

I purchased a Pilot EXL and the procedure was smooth and stress-free. James explained the vehicle features very clearly. I'm very confident and satisfied with my purchase. Tons of thanks!

JBD

Jan 28, 2013

The dealership is obviously focused on providing the best customer experience, but not all salespeople there get it. I have walked away from some, until I found Todd Francis back on the sales floor (he had successfully carried me through a previous sale a few years ago). He had spent a few years in Finance, where his experience brought incredible assistance to me in this deal. This purchase of a new Honda Accord was entirely at my pace, no pressure, nothing but help and information until I was ready; then the perfect car was brought in from another dealer and made ready for me in my timeframe. If you choose to visit Honda Marysville and are put off by your salesperson, try again with another (or ask for Todd) because the dealership is worth it. Everyone else there is top quality customer-oriented.

willg

Jan 27, 2013

very clean place the place is 1st class all the way got my car done quickly and answered all my questions

Scott Holdren

Jan 18, 2013

Just bought my second car from Marysville Honda.Was going to go to Columbus to look at a car a dealer had.Was getting my radio fixed so I went and looked at their used cars, not only walked out of there with a second quality car, went over to the repair center and they had fixed the radio, and ran it thru the car wash to boot. My salesmans name was James Burns and you could'nt have asked for a nicer guy, they even dropped the car off at my house. Would recommend Marysville Honda and James Burns to all. With the service they provide, they have a customer for life. Thanks again

Scott

Jan 14, 2013

Justin and his team were extreamly helpful with my chosing to purchase a Ford Edge Limited at Honda of Marysville. I was pleasantly surprised at the knowledge they had for a non Honda vehicle. The vehicle was in imacculate condition even the day I picked up after a snow storm. The process of purchasing/transfer of plates and title and negotiating my trade was very painless and fair. I would recommend to make the drive and see what you are missing at Honda of Marysville.

smart car buyer

Jan 14, 2013

The reviews for this dealer seemed too good to be true but my buying experience last week showed they were right on the money. Friendly, no pushiness, truly happy to have you as a customer (what a concept these days) and they never make you feel inferior no matter your situation. The price I received for trade-in was more fair than the dealer I originally bought it from, and the new car price was well under what I was reading as acceptable. Financing was a breeze through Honda at a good rate. Don't hesitate to look for your new car here.

Chuck

Jan 12, 2013

The experience of buying a SUV was made simple. The staff was great, I would recommand anyone to stop by. Come prepared and you will leave with a new vehicle.

Coldsteel

Jan 11, 2013

We bought a new 2013 CRV from Marysville Honda and we have always had our Hondas serviced there. The service department experience has always been superb and a good value for my money. I would not take my Hondas anywhere other than Marysville Honda. I must say the USAA buying service made the buying the new Honda a stress free experience. We got a fair price with no haggling.

Alicia

Jan 10, 2013

After shopping around for a "new to me" car and getting very discouraged we were told about Marysville Honda. It was a long drive to get there (2 hours!) but it was very much worth it. Matt Evans was a fantastic salesman; he found the perfect car for me and Alex Balk made the financing easy. The whole process was quick and very smooth. I would definitley buy another Honda from Marysville Honda and Matt Evans!

Brent & Krysty Bower

Jan 7, 2013

We cannot say enough good things about the people at Marysville Honda! Their excellent service and selection put a quick end to our used car search. Christine Claybaugh was wonderful to work with and she not only made sure we were happy on the night we bought the car, but also took great care to correct a few "little things" that popped up after a few days of getting to know our vehicle. Great Experience! Highly recommended! Their sales style is very low pressure....no high pressure tactics!

B. Douglas

Jan 6, 2013

This was the most enjoyable car buying experience I've had. Not only did the salesman, James Burns, help us in every way possible several other employees did the same. James was very polite, laid back, and helpful. When asked about the specific vehicle we wanted to buy, James did not try to push us toward, instead stated he did not have much knowledge with the make (Suzuki). While we test drove the vehicle James researched it, and provided us with reviews from Car and Driver when we returned. The dealership was very clean, and all of the sales people were dressed the same making them easy to identify as employees. While we were waiting to finalize paperwork I spoke with a member of the service department. I own a Honda, and wanted to ask them about a particuliar problem. They diagnosed the problem, and then offered to research my vehicle for recalls, finding one for my problem. I feel everyone at this dealership went above and beyond to make our experience a excellent one. Definitely thankful we made the drive to Marysville. The trip was worth it.Special thanks to James Burns

Happy camper

Jan 4, 2013

My purchase on my honda accord ex at Honda marysville was a pleasent exsperiance. Drew, Justan and my salesman James Burns made it most enjoyable . I would not hesitate to recomend them to all my friends and look forward to doing business with them when I go to buy another car.

Patty B

Jan 4, 2013

We were delighted with our buying experience at Honda Marysville. Greg Beecher made the process completely painless and efficient, helped match us with a car that fit all of our needs, and provided us with a competitive price. He was truly a pleasure to deal with!! The car was detailed and ready for us to pick up at the appointed time, and Greg took the time to orient me with all the features.I will definitely recommend Honda Marysville, and Greg Beecher, to my friends, and will consider purchasing future vehicles from them as well!

Heather

Jan 3, 2013

I have only purchased two other cars in my life, my last car I owned for over 10 years. Like most people buying a car makes me nervous, pushy salespeople and painful financing processes. However, I experienced the opposite at Honda Marysville! I felt like the entire staff, from the salesperson, Todd, to the finance department were on my side. They cared what I wanted and did all that they could to make that happen. They were warm and caring. I'd recommend to anyone who is in the market for a new or used car to check out this dealership. I know I'll be back.

Linda Johnson

Jan 3, 2013

I had to finally purchase a new car! After having a 1998 honda accord with 250,000+ miles, I decided I needed a new car. I have been looking at the new Honda Accord Sport. My boyfriend is an associate of the Honda plant and told me to check at Honda Marysville for my car. He called there and talked to Joe Ranalli. Joe had the car I wanted and the color I wanted too! It was ready for me when I got there on Saturday. The entire car buying experience was really good. I was taken for a tour of the dealership and the service department. I was told about 'Buckeye' Saturdays once football season starts. It was very clean and everyone there was so polite. The finance person I talked to was Drew Leslie (the ugly Christmas sweater Elf Man!!!). He was so nice and he was very informative. I would recommend this dealership to anyone looking for a Honda! Thank you Joe and Drew for making this car purchase so easy. What an awesome dealership and all their associates. A big thank you to you all from me.

anonymous

Dec 29, 2012

Bought a truck for my business and they helped me every step of the way.

Bill & Chris Huffman

Dec 29, 2012

On Christmas Eve I was surprised by two of your employees Christine Clabaugh and Justin Willis whom delivered a new Honda Accord EX-L navi to my door. I can't tell you what a great feeling that was to receive service like that from your employees. They were as excited as much as I was and happy for me. From the first I met them both they were willing to help me understand the new car and help me in any way they could. You have two great sales representives working for you and very impressive. This is the fourth new honda we have purchased and I have never received such great service like I have from your dealership and Christine and Justin. I will be glad to tell everyone about the service and the friendliness of your employees and refer them to the Marysville Honda Dealership. I feel they went above and beyond their duties as representives and will be telling my story for a long time. Thank You for the great service we received and most of all the new friends we aquired in purchasing a honda from your dealership. They are awesome people. Very informative. Christine HuffmanThe process of the Sales presentation was five star both with Christine & Justin. I think my wife said it all. We are both very happy with our 4th New Honda & very proud of the people who manufactured this unique vehicle. My brother builds these & I told him they didn't build a car they built a spaceship. Awesome car. Thank you. Bill Huffman

HondaBuyer2012

Dec 29, 2012

Salesman Daniel Green worked very hard to work out a deal for us. We left happy with a 2012 Honda Civic. We were very impressed with the dealerships feel as soon as we walked into the door. The atmosphere was very relaxed and made the purchase even more enjoyable. Everyone was very friendly and helpful. They even switched cars for us at the last minute because they noticed some scratches on the side of the car that we had selected. We did not even see them so that made a very good impression on us.

next time

Dec 29, 2012

I have never been more pleased with the level of service that I received while at Honda Marysville. I was greeted with a warm smile and great knowledge of the cars. Matt Evans was terriffic and while I did not purchase at this time due to some issues on my end credit wise, I was treated with respect. With my dignity intact, I will come back and see Matt when I get things back on track. Best experience at a dealership hands down.

LoveThePilot

Dec 28, 2012

Was lucky to have come across James Burns. He made it simple and easy. Had been searching for a pilot for quite a while, most other places had either hiked prices or bad service. Honda marysville was warm and welcoming. Once we told James what we wanted he put everything out on the table (including a car fax). All the data all the numbers in a minute. he answered all our questions and waited patiently for us to make our decision . A little later we left driving a fully cleaned serviced certified honda with all the papers. no hassle .It was the best experience we've ever had so far. I mean its not possible to have it any easier than how they did it. In short if you are looking for a honda there is no better place than honda marysville. I'd recommend it a million times just on the basis of their service. (Maybe some other dealers can go learn what service should be like)

bondjames

Dec 27, 2012

Myles Dawson did a great job helping me get the Accord I wanted and the whole staff there was the best staff I have ever been a part of in buying a car.I have drove about every kind of car you can drive and there is not one car on this planet that compares to the Honda Accord,for the money you pay for it.

Sgkochman

Dec 26, 2012

Couldn't have been a better experience from the moment we walked in to the moment we drove away with our new CR-V. Spotless showroom. Friendly, professional and happy salespeople. Excellent coffee and frozen drinks. Frank Tillotson was helpful and knowledgeable, he walked us with the paperwork and showed us all we needed to know to drive the car away safely and enjoyably. Brandon was very helpful with the financing paperwork too. Mark Gundler was our initial contact who directed us to the others who made this a very easy and enjoyable process. Frank even surprised us with a gift of cookies as we drove off the lot. You should be proud of this facility.I'm trying to give excellent grades to all of the categories above, but buying process keeps reverting to good (4stars).

Mark Sexton

Dec 23, 2012

I took my son to Honda Marysville to maybe find a car already tired of the hassle and pushy feeling from other dealerships we had visited. Once we got to Honda Marysville it was a different experience we were greeted by salesman Andy Morris he was just awesome very warm and kind he met every need when we were looking for a car. Very helpful and most important we felt very relaxed not like other dealerships we have been to finally we found the car my son wanted he was very happy Mr. Morris was very helpful finding the car we wanted. We were also very impressed with finance he was very good we were in and out with a very clear understanding of everything we needed to know before we left. The building I was really impressed on how nice and clean also very comfortable it a choice of drinks which were very good. Overall I highly recommend if your looking to buy your next car see Andy at Honda Marysville you will be impressed. I will be back in 6 months to buy my next new car for sure and look forward to it they make you feel like family. Thank you very much Honda Marysville staff.

Happy Odyssey Familty

Dec 21, 2012

I was looking for a use mini-van. Looked at the inventory online and found a few to choose from. Once I got to the dealership, James Burns helped me. He helped me look at several and test drive a couple. Then, he asked me if i was set on the used Toyota, or, would I like to see a used Honda Odyssey. After a test drive in the Odyssey the decision was made. Big thanks to James and everyone at Honda Marysville.

The man

Dec 20, 2012

great salesman!! Ask for Andy...no hassle buying process!! Great deals!!

Out-of-town

Dec 18, 2012

After some initial online review/communication, we went to the Honda Marysville dealership to "look" at an Accord LX. Three hours later we drove away in a new 2013 Accord LX. They bettered a trade-in offer from another source, quoted a great price and met all of our needs. We have dealt with this dealership for several years now even though they are 60 miles from where we live. We continue to go back because of the friendly staff, willingness to work with the customer and excellent service. We have been totally satisfied with every aspect of this dealership over the years.

Firsttimebuyer

Dec 13, 2012

Staff was great to work with, friendly, knowledgable, and went out of his ( James Burns) way to meet my needs and keep me informed. Faculty was kept clean and was welcoming.

here for life

Dec 13, 2012

IF YOU WANT A SALESMAN WHO'S NOT PUSHY, MIKE'S YOUR MAN. HE KNEW MY SITUATION AND MY PRICE RANGE TO WORK WITH. I ENTERED THE DEALERSHIP AT 5:30PM AND DROVE OFF THE LOT WITH A VEHICLE AT 8:30PM.

DStamper

Dec 12, 2012

After looking on line for weeks we found a car 100 miles away- Concerned that it would not be there I called and Todd Francis assured me it was there and would call us on Friday night to confirm before we made the drive. Todd had the car ready and waiting for us. It was in great shape and we bought it. The service was great and the buying process went quickly and smoothly. I would definitely make the trip again it was well worth it.

Old Broad!

Dec 12, 2012

My husband and I had a great experience purchasing our Honda Accord. We love our car, after trading in our Lexus. Everyone at Marysville Honda is so helpful, courteous, patient with "octagenarians", but most of all Frank Tillotson is the greatest. My husband We had a great experience purchasing our Honda Accord. My husband isn't able to drive anymore, so I had to learn how to use the GPS. Frank Tillotson is so knowledgeable, patient to teach me the GPS and installing Blue Tooth. Had to come back a few times to refresh my memory. Thanks to Frank, I never get lost driving with my GPS and would recommend Frank and Marysville Honda to anyone. Great Dealership. Louise Arman

Shuja

Dec 12, 2012

I was looking for 2012 honda civic lx and i got price from several dealers and no one could beat honda marysville prices. it was great experience overall. It will be great if they can speed buying process so customer can save sometime.

Honda

Dec 7, 2012

Everyone was very helpful and friendly. Todd Francis was our salesman and he made it very easy and simple to complete the deal.

Peter Hubert

Dec 7, 2012

Our sales person was very easy to work with and got us into a newer car that we wanted. She listened to what our needs were and found us the best fit for our budget. She also not only gave us a great deal but also for our neighbors.

roger hiles handsome golfer (73 years old)

Dec 3, 2012

what a refreshing change to deal with someone like christine. she was efficient, yet very personable. she obviously wanted to sell product, but refrained from high pressure. she can combine business with humor, making the buying experience very pleasant.

Bellfontaine

Dec 2, 2012

It seems to take longer and longer to purchase a new car at any Honda dealership

Josh R

Dec 1, 2012

I recently purchased a used vehicle here and the salesman and manager were more than helpful. The were not pushy and got me the price I was looking for without any hassle. The sales manager even got my interest rate lower even after I purchased the vehicle. Overall a great experience and amazing service from the dealership. I will go back here for any future purchases.

Grover

Nov 30, 2012

Thanks to Christine Clabaugh for making our trade in of a 2009 Pilot for a 2012 CRV a pleasure. She guided us through the process without pressure and made sure we got the vehicle that satisfied us. We would not hesitate to recommend Christine at Honda Marysville to whomever is in the market for a new or used car.

Ronda

Nov 30, 2012

With my other car, the service department is where I first realized this dealership is pro-customer. The hours make servicing your car so much more convenient, and they are low-pressure, they don't try to sell you things you don't need.It was logical for me to go to Honda Marysville when it was time to get a new car, because I already knew my new car would be a Honda. Luckily I was helped by Kevin Cornell. He is low-pressure, nice, and very helpful. I love my new car and purchasing it was a great experience!

Happy Pilot Owner

Nov 27, 2012

After visiting a few other Honda dealerships in the area, I went to Honda Marysville although it was an hour away. I am so glad I went the extra distance. Joe, the product specialist was courteous and helped go that extra mile to get me into the car I wanted at a price I could afford. Everyone was very respectful and helpful throughout the process. I wouldn't hesitate to recommend Honda Marysville as a place to buy a car. Even if it's far away from you, you should give them a chance and they will probably earn your business.

Go Kart 89X

Nov 24, 2012

Started looking for a used car for my wife. Came to Marysville on recommendation of my son who had looked at a couple of used vechiles here for me. After looking at the used, ended up looking at a new Civic. They had a great lease deal running of the 2012 models, ended up leasing one and drove it home. Good deal, great service. Robert S. impressed me as a saleman, and having sold cars in the past, it takes a wee bit to impress me.

Terry "new CRV owner"

Nov 24, 2012

My husband needed a car due to a job change and no more company car. After doing research; we knew we wanted a Honda CRV. Reached out to Shelby Daniels who put me in touch with Jennifer Falcon, General Sales Mgr. No pressue pricing and the aggrement was reached via phone; drove up to finalize it all and worked with Todd Francis, Product Mgr who knows his cars!! WOW, what a positive, pleasant experience and very professional. No switch and bait, no hidden fees, no haggling... If you are looking at a HONDA reach out to Todd or Jennifer and you'll understand why I'll be recommending this dealer to others.

------

Nov 23, 2012

2012 CRV-EX No Buyers Remorse found here - My husband and I were guickly /effeciently approached when we stoped at Honda Marysville .It was a Sunday, weather was warm , so many people were out also car shopping. The salesman was Mark Stonecipher , he took the time to make sure I was comfortable on how the CRV functioned before test driving. No high sales pitch, he let the product speak for itself. After considering our options overnight, Mark worked with us to establish an appropriate price. Fiance Manager Drew Leslie completed the transaction of paperwork with competence and a sense of humour that still makes me smile. Before I drove my new car off the lot, Mark took the time to climb into the vehicle with me + again go over the functions available on the instrument panel. Being a First Time buyer at this dealorship, I feel confident we will be back in the future. Thank-You, CC

J GoBo

Nov 21, 2012

If you are shopping for a new Honda, Marysville Honda can not be beat. The service was amazing and I couldn't have asked for a better experience. I did use a car buying service to secure the price of the vehicle that I wanted even before ever setting a foot into the dealership. Even with my wonderful pre-negotiated price in-hand, I was treated as well as if I would have paid double for the car. I am a loyal Honda owner and this was my third new Honda but my first from Honda Marysville...I will be back to Honda Marysville for my next. Thank you! ~John Goubeaux

BalsaDust

Nov 20, 2012

I purchased a 2013 Honda Fit from Honda Marysville - Dan Green was the salesman. Dan was very helpful throughout the entire process as was all of the staff we met at the dealership. We have our Odyssey and our daughter's CRV serviced at this location but had never bought a vehicle here. Thank you, Dan, for a great experience. There is a very high liklihood we'll be back when we trade the Odyssey.

Nelson

Nov 19, 2012

I was looking to replace my '03 Concorde. I had never considered a Honda before and really just wanted to take a look at them. When I came on to the lot I was met by Andy and explained my needs. I just wanted to look at an Accord, a Civic and a Fit. I was looking for a used car five years old or less. There were no used Fits on the lot but Andy took me over to a new one. As I expected it was really a lot smaller than I wanted. So we went over to the Civics and Accords in the used area. Andy got some keys and I looked inside several cars. I was pleasantly surprised to see that the inside of the Accord was similar to my Concorde. At the end of the tour Andy asked if there was anything else he could do for me. At no point did I hear the common "Which one do you like best?" "Will you be trading in?" "Will you need financing?", etc. The bottom line is that Andy LISTENED to me and provided the service that I asked for. Nothing more, nothing less, no pressure to make any kind of a decision at all. Andy worked with me for 4 days through all of my questions and concerns. I found the car that met my needs and made the purchase.

Happy Honda Owner

Nov 12, 2012

My husband and I have bought several cars from the honda marysville dealership.. and referred even more. This is not your normal car experience. I do not haggle for hours and then wait and get frustrated- they are fair, open and honest even handed me a carfax report without even asking. Todd Francis, Alex in Finance and Matt Lockwood the GM even shook my hand looked me in the eye and opened every door , helped me clean out my car... and I walked out of there with a reliable, comfortable accord at a great price. This is the only place I buy cars.

Happy Customer

Nov 11, 2012

I purchased a used Honda Odyssey on November 9, 2012 from Honda Marysville from Sales Specialist James Burns.We researched vehilcles on their website and knew what we were looking for and what price range we needed to be in. We called to make sure they had the vehicles available. When we arrived, James greeted us by name and already had keys to a few vehicles for us to review. He was no pressure sales and considerate of our time. The team at Honda worked with us on our trade in to get us in an upgraded Honda that we could afford. My normal Honda dealership that I had been going to for service for 10 years did not want to negotiate the trade value at all. Even with the knowlegde that I was planning to buy a new or used vehicle in the next week. The team at Honda Marysville were professional, caring, trusting,willing to negotiate and genuinely had the cusotmers best interest in mind. I am very happy with my purchase and highly recommend this dealership. Thank you Honda Marysville for a no hassle purchasing process.

wanda weese

Nov 11, 2012

service was goodsaleslady did a very good job on her sale, her name ischristine clabaugh

William

Nov 11, 2012

We just purchased a new 2013 Pilot 4WD from Honda Marysville. Their service is great. They have right cars for us and right dealers waiting for us before we come. All commitment were honored. The dealer gave a detailed description of features/function of the vehicle. We would recommend this dealer

Lori R

Nov 10, 2012

I recently went to Honda Marysville and had a lovely experience there. I went in expecting the worse and got amazing service. Andy listened patiently to all our needs and wants. He was able to match us with our 2012 Honda Civic. Andy and Drew worked magic with the financing even though my credit is not perfect.

Happy Customer

Nov 9, 2012

Mario was extremly helpful with the purchase of a used CRV for my daughter. His product knowledge was second to none. Prior to joining the sales team Mario shared he had worked in the Honda plant for many years. The experience was quicker than typical car buying experiences and the wait that we did have was enjoyable with teh slushie machine and wii to enjoy. I would recommend purchasing a vehicle from Honda Marysville and most definately Mario!

Nuggett

Nov 9, 2012

Had a great buying experience when purchasing my 2013 Accord EXL. Frank Tillottson took excellent care and time in explaining details and options and Brandon Davis was very thorough in the financial side of things. I am an Associate at Honda of America Marysville and worked on the New Model project for the Accord and have a great sense of pride and satisfaction in this product.

Dennis Shaffer

Nov 6, 2012

Christine Clabaugh made the sales process a pleasure. She was very informative and understands customer service quite well. The entire facility was customer friendly. Following my sale, I recommended Christine to a friend of mine who bought a new Honda for her.

Lee_Ann_Stout

Nov 6, 2012

I wasn't out looking to buy a car but on Sunday I seen the 2010 Dodge Charger on the lot and fell in love with it. Christine Clabaugh just happened to be out on the lot. After test driving it I knew I had to have it. Christine was easy to work with and made me feel comfortable during the entire purchasing process. I will be recommending anyone who I know is looking to buy a new car to come to Christine.

accord

Nov 5, 2012

Everyone was outstanding! I felt so comfortable with her! There needs to be more women sales people out there,they get it!

Keith Lester

Nov 5, 2012

Great place to buy a vehicle. James Burns is a great person to work with. Love my new truck!

donald

Nov 1, 2012

The service manager, Ryan Martin, and our technician worked together to minimize a breakdown in Marysville. By helping us find a nearby hotel and providing a rental car, the team made our stay at Marysville Honda enjoyable. I wish my Honda dealer was as attentive.

New Honda Lover

Oct 31, 2012

I am amazed with the overall experience I had at Honda Marysville. My husband and I were in the market for a new car due to extenuating circumstances. At no time did I ever feel pressured into buying a car. We were searching for a Minivan but found that the Accord was a better match for our family needs. We ended up buying a new 2013 Honda Accord and are extremely happy with our decision. We were offered fair market value for our trade-ins. The aftermarket upgrades to the vehicle were not a hassle; in fact, they provided a vehicle to use while work was on going. The staff we encountered was extremely pleasant, friendly, customer focused, and attentive. At no time did I ever feel like a bother, even with the repeated questions I had while waiting for our car to be delivered to the dealer. A co-worker told me that she and her husband drive all the way from Cincinnati to purchase their vehicles from Honda Marysville because the GM moved up there a few years ago. It is a testament to the culture of the dealership and shows through to the rest of the staff. The dealership is a very family friendly environment and we just love the tailgating spread during Buckeye Football season! I would definitely recommend Honda Marysville to anyone in the market for a new vehicle. This has been by far the best car buying experience in my entire life!!

Hair Specialist

Oct 30, 2012

I think we got a very nice deal today thanks to Christine Clabaugh & we will be a repeat buyer thank you!

Hoosiers

Oct 30, 2012

We found the vehicle we wanted online, called the day prior. They had the vehicle out and ready to go, along with the information. It was easy. Great service, easy working with their sales staff. Would work with them again - of course!

Therese

Oct 30, 2012

I think we had a very good experience today

Grandmother

Oct 28, 2012

I just drove the 2 1/2 hours to Marysville to pick up my 2012 CRV. I had asked for a quote via the internet from Honda Marysville and received a reply almost immediately from Jason Bayly. For two months he corresponded with me while I desperately tried to make up my mind. When I finally did, Jason tried in vain to find the car I wanted. I waited to long. I decided to call again a few weeks later to see just what they had left in 2012's and Jason told me they had gotten in the color I wanted, not exactly what I wanted but they offered me a deal I couldn't pass up. Jason was most helpful, but most of all so patient. When I picked up the car, Jason again, was terrific and made the process so easy. Great experience.

Buckeye fan

Oct 27, 2012

I was very pleased with how I was treated at your company. The only negative comment I would have is that I had to wait quite a while to meet with the finance man, but understand you were short handed. However, while meeting with him I was very pleased. I lost my husband in July to a massive heart attack and this gentlemen ministered to me about seeing my husband again, quoting Bible scriptures etc. I have never been treated that WELL from anyone in a company. Kuddos to this gentlemen for his kind words. I had no intentions of actually buying that day, but something brought me into your dealership....and I have to think it was your salesman and finance man for both ministering to me. GOD BLESS THEM BOTH I left with a big smile on my face, both because of my new vehicle but mostly because of those two young men. By the way.....I love my CRV. I will certainly come back to your dealership if I trade vehicles again. Keep up the good work !!!!!!!!

Iseeyoudoc

Oct 27, 2012

Found a potential vehicle on Cars.com. Emailed the dealership. Received an immediate call. Made arrangements to see the vehicle. It was ready and waiting when I arrived. Excellent condition inside and out. Emailed and spoke by phone later. Decided to buy the car. Arranged to pick it up the next day. Went back and forth a few times about the financing details. Everything was ready to go when i arrived. James Burns was very helpful, courteous, and prompt. The financial paperwork was taken care of without any problems by Alex Balk. An excellent overall experience.

JohnnyB

Oct 27, 2012

Today, I purchased my FIFTH Honda from Honda Marysville and this experience was as good as my first. It was an OSU Gameday, so they catered the event with pulled pork sandwiches and meatballs. The dealership was packed and they've managed to turn the car buying experience into an EVENT! I'm a savvy shopper with cars, shopped two other Columbus dealerships and they had the best value for my trade-in AND the lowest price on my 2012 Odyssey. If you're looking for an above and beyond experience and the best price in Columbus for a new or used Honda, visit this dealership and ask for Joe. He'll take care of you.

Cindy

Oct 26, 2012

I have been leasing from Marysville Honda since I got my 2006 CRV. Justin Wills is fan-flipping-tastic!! Justin introduced me to Myles Dawson this time around and he is just as great as Justin. Myles did everything, and then some,to make the whole experience enjoyable! They are always smiling and it is a genuine smile. You would be so lucky if you could clone the both of them. The dealership is full of great and friendly people. This also includes Alex Balk the finance manager. I am working on sending Honda Marysville as many new clients as I can. My friends will love me for it as well as Honda Marysville, Justin and Myles. I could go on and on but I have work to do. Sincerely- Cindy Pagura

Speed Demon

Oct 24, 2012

A couple weeks ago I bought a Civic at Honda Marysville. I was not trading in anything so I had 2 cars to drive home. Andy Morse who was my salesman offered to drive my car to Dublin for me. I dont know if anyone else would have done something like that but I appreciated it. The customer service up there is real good! I will definitely buy my cars from Andy from now on.

SUV lover

Oct 20, 2012

My over all experience with Honda of Marysville was amazing. I was greeted at the door by a salesman. There was no pressure to buy through out the whole process. There was no suggestion of other vehicles only the one I was looking at. They were very knowledgeable about the cars they had on their lot. I recommend this dealership to anyone who is looking for a vehicle.

Kathy Neavin

Oct 15, 2012

Kevin Cornell made the whole experience run smoothly. I will recommend Kevin to all my friends and co workers

Ohio Boater

Oct 15, 2012

Marysville Honda was the ONLY dealer in Columbus that seriously responded to my internet inquiries for pricing for a new car. I sent emails to every dealer in the city and all of them sent form responses and none of them provided even a semi serious pricing response. I worked with Fred and he provided pricing and information all along the way. I was looking to close a car deal quickly and Marysville Honda was heads above the competition in treating my inquiry seriously and immediately. It is the internet after all but the rest of the dealers are choosing to play buying games on the web. They don't get it....don't waste your time playing their game. Great job. I had to drive 30+ miles to get the car but in the end it was more than worth it. Thanks Fred! I will be buying another Honda in a few years and I will start with Marysville Honda, they have earned my loyalty

ralph

Oct 11, 2012

prompt curtious and was even picked up and giving us a ride to get the car,

Craig R.

Oct 9, 2012

My wife and I purchased a car from Honda Marysville. It was the best car buying experience we've ever had. Completely satisfied with our salesman James Burns. He was extremely friendly and very knowledgable. We would definitely refer our family and friends to Honda Marysville!!!!!!

Civic Driver

Oct 3, 2012

My internet sales person Jason was very professional and gave me their best quote on my first online request even before we spoke. He was honest and easy going. Very knowledgeable and easy to work with. Chuck was very thorough with information about warranties but did not use high pressure tactics. The business end of the transaction was also very fair, professional and simple. Great surroundings in the dealership building and everyone was very friendly and helpful. I will continue doing business with Honda Marysville.

Rocky Top

Sep 28, 2012

I found a pre-owned 2007 Highlander on AutoTrader at this dealer. Even though the vehicle was several hundred miles from my home, I decided to call about it. James took my call and worked with me over the phone and through email, even sending me additional photos. We arranged for a visit, and James had to hand off the meeting to a colleague named Kevin, who showed the vehicle, and even had the shop put it on a lift, as I had earlier requested. After negotiation my offer was accepted. Alex even expedited the title to me as I needed to title it before the end of the month. James, Kevin, Rich and Alex all gave excellent customer service, making my experience worth the trip!

ruach

Sep 27, 2012

Friendly greeting upon arriving. No pressure. Andy did far beyond expectations. He had much patience, very good service. I originally chose the Crosstour and changed my mind. I bought the Accord of which the papers where changed. I drove from Hilliard tbecause Andy was so highly recommended. I am 73 yrs of age and needed to have someone who would be honest and trustworthy. Looking forward to doing more business with you. Thanks.

Artist

Sep 26, 2012

We recently purchased our second previously-owned vehicle from Honda Marysville and found the process to be as efficient and painless this time as it was several years ago. Everyone that we encountered was friendly and courteous, allowing us to feel right at home during our several visits to the campus, prior to making our final decision. We experienced excellent customer service working with James Burns, product specialist. He let us know that this was our decision to make, but was helpful in narrowing the field and sharing pertinent information on the various vehicles. There was never any pressure to make a hasty decision. He even stayed "after hours" on our first visit, so that we could test drive "just one more" car. We felt free to call and email him with questions after the showroom had closed. It was evident that he wanted us to be happy with our selection and we definitely are.

Mike and Dianna

Sep 26, 2012

From the great sales people all the way to the service department - you really couldn't ask for better people or place to buy a car! This car dealership is absolutely the best place to buy a car from! We highly recommend Honda Marysville!

KimChapman

Sep 20, 2012

About a year ago, we received a letter from Marysville Honda offering to buy back our daughter's Pilot. My husband and I went in and talked to Rich Fisher about getting our daughter into something smaller, less expensive with better gas mileage. But Rich talked us out of it, saying if it was his daughter, he'd keep the Pilot, knowing she would be safer in a large car. We appreciated his honesty, knowing he could have made money buying and reselling the Pilot. Based on this experience, we returned this past week to negotiate leasing an Accord for my husband and me. Andy Morse and Rich both helped us come to an agreement. And Drew Leslie helped us with the financials. Everyone was exceptionally helpful and answered ALL of our numerous questions. And the bottom line was really the bottom line, no hidden costs. As a result, we are very happy customers. Thank you, Honda America, and especially Rich Fisher for your honest and fair customer service.

dabears

Sep 18, 2012

thanks to chris hagar & alex balk it was the most comfortable buying experience i have ever had!love my honda fit

Mama Bootes

Sep 18, 2012

I didn't want another van but I am very happy with the 2012 Odyssey. Honda Mayrsville made it very easy to get into it. Did most everything by email so only had to spend 1 1/2 hours at the dealership signing papers, etc...very friendly people there. Mark and Cass made it a good experience. Thanks!

Mike Zimmerman

Sep 18, 2012

My wife and I wanted to find a 2010 Acccord. We tried other dealships; they either didn't have what we wanted in terms of options, or the cars had negatives (dings, scratches, or an interior that smelled like a hospital after they tried to remove smoke odors). I found a 2010 model offered by Honday Marysville that looked like a candidate, so we made the drive to Marysville on a Saturday to check it out. The car looked like a winner, it was immaculate, odor-free and no scratches or visible dings. Our product specialist, Eric Moulton, made us feel at home and insisted that we go inside and partake of the Buckeye tail-gate party spread. I did find some curb-dings on the aluminum wheels, and Eric said that they would be re-finished and re-polished (they turned out great). When we went to pick up the car a week later, it looked like it just rolled off the line at Marysville. My wide and I are very, very pleased with it! Bottom-line: If you want to find a great car, get great service, and watch the Bucks play on the big-screen while eating barbequed wings and pulled pork, pay a visit to Honda Marysville!

Dan Holiday

Sep 15, 2012

I was a little hesitant about driving the 30+ miles to visit Honda Marysville in search of a used car. However, I have heard many good things about the dealership. I contacted the dealer and spoke to one of their salesman who was very helpful. Upon coming home from work I headed out to the dealership and met with the person I had spoken to over the phone. He was upfront with me and answered all of my questions. At no point did I feel pressured about my decision. After some wheelin' and dealin', we closed the deal and I went home with a great used car. I have dealt with several dealerships in the past and this was by far the best experience I have ever had. I would recommend Honda Marysville 100%.

HappyOwner

Sep 15, 2012

Wonderful experience at Honda Marysville. Catered lunch, great salesman...Matt Evans! Kind and fun staff!! Love my new Civic!!

ALB2012

Sep 12, 2012

Mr. Andy Morse was the salesman I worked with. He was great. Very informative and was never pushy. I had a great experience for my first "newish" car purchase. He worked with me and found me what I wanted. Marysville Honda is the dealer I would recommend to anyone; I will use them in the future.

Lovemycrv

Sep 12, 2012

I totally recommend this dealership to anyone. The service dept. is thorough, couteous, and does the work as quickly as possible. They don't overcharge and don't pressure you to schedule unnecessary services. My records are kept up to date in their computer system. The waiting area has large screen TVs, free Wi-Fi, and complimentary beverages.

Very happy service customer!

Sep 12, 2012

We have been customers of Honda Marysville since they opened and we always have had amazing customer service in the service department. We will not take our Honda's any where else! The service writers are always helpful and accommodating of our scheduling needs and we feel like we are getting the best deal when we get our car serviced. We are always informed of the necessary repairs and the cost before they complete any repairs. Mike Meiring has been our service writer for several years and he always makes us feel at ease with the repairs that need to be completed. We never feel like we are doing unnecessary repairs when the car is taken care of by him and his service team.

WildBill

Sep 12, 2012

We just purchased our third Honda (our first from this dealership) and had the best car buying experience we have ever had at Marysville Honda. The staff and the facility are absolutely top notch. We were looking for a used Civic for our kids for some time and our sales rep at this dealership (Jeff Hawk) found the perfect car for them. I had purchased my previous two new Honda vehicles from other Columbus Honda dealers but will purchase our next Honda from Marysville Honda. It is well worth your time to drive out to their dealership.

OdyDub

Sep 11, 2012

From the initial contact with Honda Marysville, our buying experience was excellent.. Fred Gardini and Drew Leslie were both great to work with and made this the most relaxed car buying experience we have had.

Picky Shopper

Sep 9, 2012

We'd been looking around for a used car at the dealers in Marysville and the Honda dealership has the best inventory. We were just driving by and spotted something we liked, but being close to their closing time we thought we would have to come back the next day. However, Product Specialist James Burns went right to work obtaining our financing with better interest rate then expected and had the detail guys get started on making it perfect.This was after the dealership closed for the day.

Honda Lover

Sep 8, 2012

I purchased a used SUV for my son for his 16th birthday. I worked with Andy Morse, I will purchase any further vehicles from him. Andy was helpful, wonderful, friendly, took his time working with me and my son. Andy was fantastic to work with, and I walked out a very satisfied customer.

In the Honda Family Now

Sep 8, 2012

My Son & I were checking out the Honda Dealerships lot on a Friday evening. Kevin Cornell came up and greeted us and asked if he could help. Even though he didn't have what we were looking for, we felt very comfortable to give him our phone # if he saw something come in. Saturday morning, He called and had what we wanted! We ran over and purchased. He made us feel at ease, joked with us and made the whole purchase fun. We felt zero pressure and actually learned a lot about our car. He has my # for another car that I'm looking for. We will be back! Thanks, Kevin Cornell!

Customer

Sep 3, 2012

After six years of receiving friendly, excellent service at your dealership I felt it was about time to say thanks. August 31, I had the pleasure of meeting Kelly in your service department and she couldn't have been anymore friendly or efficient. Everything I needed done was completed in the time she alloted. Finally, a car dealer has figured out that the best way to sell cars is through the service department. I always enjoy my visits. Thanks, Mike Rea

72Nova

Sep 2, 2012

they done a great job, financing was a little slow

football 1

Sep 1, 2012

Ryan Miller, ASM,is very positive in any needs I have in servicing my car. I purchased my vehical 3 miles from home, but prefer the 45 min drive due to Ryan's approach to my needs, timeliness and follow up. I would strongly consider purchasing from Marysville when the time comes.

Very Happy Customer!

Sep 1, 2012

This is the 5th car that we purchased from honda marysville and they continue to impress us each time both in the sales and service departments. We were treated with respect and never felt any high pressure from any one at the dealership. Our salesman Jack has been great and always helped us by listening to our needs and finding the perfect car for us! Jennifer Falcon also gave us a very fair price for our trades. Mike meiring in the service department has always taken great care of us and we always felt like we were in great hands and were always getting our cars fixed properly for the best price! We will definately be back to honda marysville for all of our sales and service needs in the future!

dewi!

Aug 31, 2012

Thank you to Kevin Cornell for making my buying experience quick,pleasantand stress free.So far I am loving my Civic! Everyone at the dealership was knowlegeble and efficient.Will be recommending Honda Marysville to anyone looking to purchase!

fooman

Aug 31, 2012

I love the facility, they keep the kids busy while you are busy, Mike Bogdan was easy to work with, and took care of my requests. I dont feel pressured at all here either.

Car guy

Aug 26, 2012

I just bought a new 2012 CR-V EX-L AWD. The sales person was not pushy, didn't give any bs, just straight forward info. Got a fair price on my trade-in. Finance dept was great. The best car buying experince I've ever had.

Cousin Vinny

Aug 26, 2012

We had a great experience at Marysville Honda! Our sales rep, Matt Evans, was personable and all around great to work with. We will definitely be back for future purchases.

Susan F

Aug 26, 2012

I had the most awesome purchasing experience at Honda Marysville!! My sales rep, Todd Francis, was knowledgable, friendly and no-pressure. He worked closely with Rich Bischert, the used car sales manager, to get me a reasonable price for my trade in and an excellent price on my new used Honda pilot. After seeing the service department prices and waiting area, I will be having my Honda serviced here for sure!! Thanks Todd and Rich, you have a loyal customer!! Susan F.

Golf enthuasist

Aug 25, 2012

My salesman was very professional and helped me through the whole process. This was my second car I bought from this dealer with James as my salesman. I would not hesitate to recomend Mr. Burns to all my friends.

Love that Civic

Aug 24, 2012

I was really impressed with my experience at the Honda Marysville. James Burns was very friendly! He was patient and very easy to talk to about my thoughts and feelings regarding the vehicles driven. I loved that he wasn't "pushy" about me making a decision. I test drove some cars on my first visit and decided to go test drive some other Hondas at other dealers. Once having the chance to look else where, I realized that I did not want to purchase a car anywhere other than Honda Marysville. The customer service was very personable and I felt like I could trust James. I also like that I felt that he was looking out for my best interest as well. I highly recommend this dealership and James Burns as a sales associate!

Happy Hondo

Aug 21, 2012

Dealership was very knowledgeable and addressed all my concerns. Great Price and Great vehicle.

Megan

Aug 20, 2012

I recently had just totaled my car in an accident and my husband and I were looking for a used car. After visiting many dealerships, we decided to visit Honda Marysville to check out a used Subaru Legacy we had seen on their website . Even though it was a little over an hour drive (we live in Lima), it was SO worth it! The salesman that helped us, James Burns, was so helpful and patient. Instead of being pushy, he was completely laid-back and provided truthful information on the car. When he found out that there was only 1 key to our car when he said there was more than 1, he spotted us 5 bucks to go get one made! Since my car was totaled out, we had to deal with insurance checks and the 7 day hold of the check into our account. James even promised to hold our personal check until the insurance money came through to ours! We literally looked at the car and applied for a loan, and the next day came back and bought it. The process went extremely smooth and my husband and I were overly impressed with this dealership and the service provided!

Honda4Life

Aug 19, 2012

when to look at a 07 civic with low miles. Even though they were under staffed for the day. They took care of all of my needs and answered all my questions. I have purchased cars from many columbus area honda dealer but they are the best i have dealt with.If you need a new or used car. Go see Andy Morse and the guys and gals at Honda Marysville.

Sarah

Aug 17, 2012

Matt Evans is the greatest!! He helped me pick out an amazing Civic which I love and it even got my brothers approval. This dealership was non pushy and all around a great to work with. I will be back to buy more cars from them.

Happy Customer

Aug 11, 2012

I went to several Honda dealers, and the service was not as great as the service I had at Honda Marysville. I found the car I wanted to purchase on cars.com, went to the dealership was welcomed by Kevin Cornell my product specialist ( who was GREAT). We completed the final sale of my new without waiting any delays. He explained all of the carfax to me as well as all of the repairs that were made to the car. All of the staff were welcoming, friendly and courteous. I even received follow up calls to make sure all of the bells and whistles we're working in my new car. I am very satisfied with the service that I had and would recomed them to anyone. Not to mention the are open on Sunday.

1ST TIME DEALER PURCHASE

Aug 6, 2012

THIS IS MY 1ST OPPORTUNITY TO PURCHASE A USED VEHICLE FROM A DEALER. I AM A HONDA ASSOCIATE AND THOUGHT THE ONLY WAY TO PURCHASE A HONDA WAS THROUGH OUR ASSOCIATE PURCHASE LINE. I MUST SAY IT WAS AN AWESOME EXPERIENCE. MY SALESMAN, KEVIN CORNELL, WORKED WITH ME THROUGHOUT THE DAY BY TELEPHONE WITH GETTING ME PRICES ON DIFFERENT VEHICLES WE WERE INTERESTED IN. WHEN WE ARRIVED HE HAD EVERYTHING IN ORDER AND READY TO GO. I STRONGLY RECOMMEND MR CORNELL FOR A VERY POSITIVE EXPERIENCE. HE WAS FRIENDLY, KNOWLEDGABLE AND MADE MY 1ST PURCHASE AT A DEALER ONE TO REMEMBER!! I MUST SAY I WAS HESITANT TO GO TO A DEALER BUT BECAUSE OF HIS HONESTY AND LOW PRESSURE SALES I WILL DEFINATELY BE RECOMMENDING HIM AND HONDA MARYSVILLE TO FRIENDS AND CO-WORKERS! ps. i loved the slushy machine...you need one in the used car department too!! it was great!!

"Happy Anniversary Dear"

Aug 5, 2012

Matt Evans greeted us on arrival and made my wife and I feel comfortable with our wish list of vehicles. Our 97 Accord has treated us well for many years allowing us to avoid the hassles of buying a new vehicle. After many attemps we found the CR-V that we were looking for. We look forward to working with Matt and the Marysville Honda team.

Happy Grandma

Aug 5, 2012

We are senior citizens so shopping for a car is no longer an easy task but with the help and courtesy we experienced from everyone at Honda Marysville it was a pleasurable experience. Kevin Cornell could not have been more helpful and understanding. He explained, in depth, all of our choices and what I appreciated most was that there was no pressure to make a purchase. We are very pleased with our Honda and will recommend Kevin and Honda Marysville to anyone looking for a new or used car.

Matt I

Jul 27, 2012

I had the privilege of recently purchasing a used vehicle from Honda Marysville, and it was possibly the best customer service experience I've had in my life. James Burns was our product specialist, and he went out of his way to make my wife and I feel comfortable, while never pressuring us in any way to make a decision. Add on top of that the extra perks that came as a part of buying from Honda Marysville (option for bumper-to-bumper warranty, lifetime car washes), and I don't think it could've gotten better. Thanks again!

Ronnie

Feb 18, 2012

Great experience, they dealt with us on price and trade in, did some extra things for us in the service department and the salesman used no high pressure.

richard

Jan 29, 2012

Got a car from honda and after I drove off the lot there was a problem going home. When back and they didn't want to do anything about it. Paided $18,600.00 for it

beaniefamily

Dec 6, 2011

i have bought two vehicles from honda of marysville and they have been fabulous both times. i have also had care on my vehicles done there and their mechanics are great! honda of marysville is very involved in the community and they care about getting to know their customers. i would very happily buy another vehicle from them. highly highly recommend them!

Daughters 1st Car Search

Nov 28, 2011

I requested information twice on a used car from their online site. It took them almost two weeks to respond and then of course the vehicle had been sold. Very disappointed and will not attempt to contact this dealership online again.