Homer Skelton Ford of Millington reviews

Eric Sorensen

Jan 28, 2016

Fast curious service. I am very satisfied. Pulled they took me right in.

Jessie Woodland

Jan 20, 2016

You guys always give me good polite service. Thank you.

Will

Jan 19, 2016

service was good. everything was done in a timely manner and they called before any repairs to let me know the cost, if any.

Timothy Wheeler

Jan 15, 2016

We have always gotten good service from the service dept. at Homer. Andy is real friendly and will get your vehicle turned around quick.

Gregory Nelson

Jan 12, 2016

The service was excellent. I was in and out quickly.

James Glass

Jan 6, 2016

I was very pleased with the service and treatment I received on my recent visit to have my 2008Ford Escape serviced. I will definitely visit your facility again.

Gary Hutchens

Jan 5, 2016

Service is always done right and in a timely manner. Any additional service needed is always explained and a price is presented. Excellent experience overall.

Kathleen Fogarty-rice

Jan 2, 2016

The service and staff were great, outlander. All staff were very helpful and friendly

Charles Brooks

Dec 31, 2015

Had "The Works" service done on my 2014 Explorer, and as usual these guys were awesome! They make me feel like a VIP each and every time I come in for service. They get you in and out so as to not tie up your time with lengthy delays. If you are looking for a dealership to address all your needs, look no further. This is my 3rd explorer since 1996, everything handled here!

Terry Person

Dec 30, 2015

Overall my visit was good. For time management, please consider advising customers that an oil change includes the 24 point inspection. Sometimes when I want an oil change, I maynot have time to wait for a 24 point inspection.

Marcia Groves

Dec 29, 2015

Had my 5000 mile check - oil change, rotate tires, alignment, windshield wipers and front and back brakes. Great service for all in 2 1/2 hours!

Barbara Gillespie

Dec 26, 2015

My experience was great. Our sales consultant was Alan McGee was professional and courteous throughout the sales process. He was able to provide all aspects of our request for a new vehicle while allowing us to explore different vehicle types. We explained what we were looking for as far as type, model,price, and financing and he was able to assist us while providing other options for us to look at. Mr. McGee brought all this to the table without any hidden gimmicks to make a sale and nothing was a surprise when we went over the final numbers. We were comfortable with the sales agreement and service received from Homer Skelton Ford of Millington TN. We are very happy with our new 2015 Ford F-150 XLT and would gladly recommend to others to go to Homer Skelton Ford of Millington before going anywhere else. Satisfaction Guaranteed...Barbara GillespieWillie Taylor

Glenda Clark

Dec 18, 2015

Easy to deal with. Very professional best buying experience I have ever had

Garry Hicks

Dec 14, 2015

PROFESSIONAL atmosphere and work was accomplished as promised.

Christopher Angstead

Dec 14, 2015

Mike West was phenomenal! Thank you for all your professionalism and insight!!

Joyce Eckel

Dec 2, 2015

Called at last minute got us in had a short wait and it was done

Addah Higgins

Nov 30, 2015

Was informed of the repair needed and was completely satisfied with the service. Couldn't have asked for better treatment

Charles Bennard

Nov 30, 2015

I always use Homer Skelton Ford in Millington on Highway 51 N. The service department is always quick to get your vehicle serviced and back to you very soon. They are always professional and courteous when you drive up and keep you informed if it takes a little longer than expected. This dealership is always great to work with, whether you are just getting your vehicle serviced or if you decide to buy from them also.

Debbie Hall

Nov 30, 2015

Could not have asked for better service! Was well informed on the service performed and future service needed

Mary Shardy

Nov 30, 2015

Service on 2010 Lincoln MKX Prompt courteous service. Addressed my concerns of a back tail light and need for new windshield wipers. Explained suggested service of winterizing the car in a manner that I understood without being condescending. Always polite. Cashier is pleasant. would like to have her as a friend.

Judy Merritt

Nov 27, 2015

awesome....Treated like person when credit wasn't so good. Never expected to get a new car. The experience was totally awesome and a answer to prayer. I needed a new car. I am glad and thankful Ford has given me an opportunity to prove myself.

Nancy Herring

Nov 15, 2015

Great service. Was able to take my truck in and fix in the same day. They always give my vehicles a good look over and never try to tell me I need something fixed that I don't need.

Jason

Nov 10, 2015

The process of buying my new 2016 Ford Fusion was smooth and painless. It all started with a online information request then a quick credit app online during my lunch break and it ended with me driving my new car home that same day.

One Happy Buyer

Nov 3, 2015

They always take care of us!! The best Ford dealership around Memphis.

A.j. Taylor

Nov 2, 2015

Great service department. Done everything I wanted and needed to the highest degree.

Ricky Cutshaw

Oct 28, 2015

We love home Skelton ford Millington Tennessee and all the people that work there

Mary Naifeh

Oct 27, 2015

I purchased an F-150 from Homer Skelton. I received prompt and courteous service and my vehicle was repaired in one day as promised. I would highly recommend the Homer Skelton service department to my family and friends.

Lacey Smith Jr

Oct 25, 2015

Very Good. Always good service in all departments.

Leroy Harden

Oct 21, 2015

I was met by a service the moment I arrived for my appointment. He was very pleasent and professional. My vehicle was taken back right away and the wait time bwas not very long. They did a complete inspection of my vehicle and made recommendations of items that needed attention. I was completely satisfied.

Charles Bennard

Oct 16, 2015

The service staff always treats me great. Makes me feel that they are glad I came there. Most always quick service while you wait. I have had a long history with Homer Skelton and will continue to do so.

Amanda Cordray

Oct 2, 2015

All I can say is Carl and Patty are the greatest!!!

Anthony C, Looney

Sep 28, 2015

It was great experience from the moment we walked in the door. We were met by friendly folks and our salesman, Alan McGee was an outstanding professional. The sale was made because they had what we wanted, worked a deal for us, and my wife and I felt very comfortable and confident in buying from Homer Skeleton Ford and Alan. You can't ask for much more than those things when buying a vehicle.

James Drylie

Sep 21, 2015

I had several recalls on my 2013 Ford Fusion completed and the entire staff was very accommodating. They got me through the process in a timely manner and were very courteous and did their jobs in a business like manner.

James Graham

Sep 20, 2015

I love my Fusion and all of the people at Homer Skelton Ford Millington!!

June Mizell

Sep 15, 2015

as always very professional and super nice very helpful

Charles Hurt Jr

Sep 10, 2015

Service was good and the employees are very nice and friendly.

Carlyle Embry

Sep 7, 2015

the service performed on my car met all of my expectations. thanks for being a great dealership.

Rosana Reeds

Sep 3, 2015

always cordial, and friendly. Randy, his managers, and Joey have been a great help to us as looking for a car, or helping with the finance of the vehicles.we are please to call them our dealership... this F150 is one of the several vehicles we have purchase, and as always Homer Skelton delivers!They make us feel part of the Ford family.Rosi and Curtis

Mike Martinez

Sep 1, 2015

I bought our 2012 Fucus for my wife. Our Dodge van broke and she wanted a replacement van. Well, we walked around your sales lot and she saw this "pretty little red car". The rest is history. Mr. Wooten, our salesperson was very professional and really knows how to sell vehicles. Did I mentioned, she loves her Fucus. The staff is really great, from the sales persons to the maintenance manager. We bring our car in for recalls and regular maintenance and usally don't have to wait too long. If we have to leave it, the managers will call us when it ready. again, great staff and crew. Thanks.

Casey Sadlon

Aug 25, 2015

This is my second vehicle that I have had continuous service here at this dealership and have never once been dissatisfied or disappointed. They in so many ways do all they can to be accommodating to you and to help you not miss work or lessen at least your inconvenience to have your service done. This is the first vehicle I purchased here and would also recommend purchasing at this dealership to my friends. The folks really do all they can to provide you with great customer service and to make you feel comfortable and welcomed.

Martina Brooks

Aug 24, 2015

It was painless. :-) I did have an appt and they did not pull my car into the shop until about 20 minutes after my appt. All in all, it was a good service oil change but it cost more than advertised The works because my car took and extra quart of oil

Karen Southwell

Aug 21, 2015

Took 09 Escape in for "The Works" on 8/19/15. Work done in a timely manner. Check-in and check-out personnel were friendly, and efficient.

Robin Dodson

Aug 21, 2015

I purchased a 2015 Ford Fusion. The service guy greeted me promptly and told me where to go until my car was ready. He said it wouldn't be too long and it wasn't. I was there less than an hour for the points inspection. I had a good experience my first time getting my car serviced at Homer Skelton.

Sarah Lucas

Aug 17, 2015

The service was I expected it to be. No problems.

Barbara Mcgregor

Aug 13, 2015

Made appt for oil change and work was done in under 1 hour.Service tech was very courteous and helpful.

Carrie Wells

Aug 12, 2015

Carl is always kind and helpful. The service desk will submit rebates for you to avoid you having the hassles and you can just get the benefits!

Derrick Dalton

Aug 11, 2015

I am very happy with my service, the buying process went very smooth.

Debbie Hall

Aug 7, 2015

Carl & Patty gave excellent service! I would highly recommend Homer Skelton Ford

Jack Baker

Aug 6, 2015

Your staff is always friendly and helpful. Your service dept completed the repairs on my vehicle in a timely manner.

Susan Ross

Aug 3, 2015

HSF is not the most convenient Ford Service department for us. It's not close to home or work. But you are treated like family and they do try to resolve any of your issues.

Henry Evans

Aug 1, 2015

The service department is first rate. I have all my cars serviced at the dealership. Quick courteous and nice waiting area.

Darry Marshall

Jul 31, 2015

Leaking windshield . First fix didn't work but they took care of the problem.

Ieasha Knowlton

Jul 30, 2015

My experiences at Homer Skelton Ford was great! Alan McGee the salesman was great he made sure I got what I wanted I love my new 2015 Ford Mustang I will definitely be recommending friends and family. Thanks for the awesome experience.

Clayton Matheny

Jul 30, 2015

Great, fast, and courteous! Listened to all concerns and had truck fixed in a day.

Ken Croft

Jul 28, 2015

I purchased a 2015 focus se sport. This is our 6th car from this dealership. Everyone is so friendly and polite. We love our salesman Ryan. We don't know what we would do if he ever left!!!

Algernon Johnson

Jul 28, 2015

I recently just purchased a 2002 Ford Mustang GT and the staff was very helpful with giving me details about the car and they also informed me of the condition of the car.

Michelle Powell

Jul 27, 2015

transmission repair previously & still had problems with it. I believe it fixed now! I hope! However, they above & beyond to accommodate me.

William Hayes

Jul 25, 2015

I had scheduled maintenance done. What I appreciated the most was my wait time was very reasonable. Never had that fast of a service visit before, nowhere. I had to get my car towed for a second time because they replaced a sensor instead of the thermostat. However the rental car was paid for by them.

Keith Rowe

Jul 24, 2015

2015 Ford Escape TitaniumThe service was great!Both the finance manager and Ryan Allmon, our salesman, went out of their way to make the process quick and enjoyable. We are extremely happy with our decision to purchase a new SUV from Millington Homer Skelton. We also had mud flaps installed and window guards.. Service was GREAT!!

Gary and Sabrina Waddell

Jul 21, 2015

I purchased a 2008 Honda Accord thanks to the recommendation of a new salesman, Kerry. He was very thorough in making sure myself and my wife were happy throughout the process. The experience at this dealership is by far the best we have had to date.

Clifford Bauder

Jul 21, 2015

Purchased 2014 Mustang GT. Had it have it's initial service with no issues.

Donna Pugh

Jul 20, 2015

I dealt with Robert in the Service department because I had to have my car towed to your facility. He was courteous, professional and always kept me informed on the status of my car. I was also pleased that he was able to fix my car without having to order a new part. Thank you again for your staff and your service.

Donald Edgar

Jul 17, 2015

Very accommodating and worked with my schedule. Professional and courteous.

Valued Customer Security One

Jul 15, 2015

Purchased 4 used Chargers. The staff was exceptional, and delivery was very quick.

Randall Durham

Jul 13, 2015

As expected since I have been using this dealership for many years.I feel comfortable there.

David Gschwend

Jul 13, 2015

Yes, the staff was its typical outstanding self. Most folks dread taking their vehicle in for service. Other than a little time consumed, it is always a pleasure to go to my dealership for service on my vehicles. Keep up the good work and keep up the outstanding customer service.Format of survey is interesting/sensetive - it would not accept my entry because I did not include a , between Millington and TN

Greg Hogan

Jul 12, 2015

Went in without an appointment and got my oil changed within an hour. Great service.

Angela Brewer

Jul 10, 2015

My experience was efficient and got the job done in a timely manner.

Robert Howell

Jul 8, 2015

I have always been pleased with the service dept. Just keep up the good work.

Ali Bahu

Jul 5, 2015

Alan Mcgee really helped me find the best and most appropriate vehicle for our needs.

Leann Albert

Jul 3, 2015

Everyone was very helpful! I got exactly what I wanted. It is a a 2015 escape.

Kenneth Mcdaniel

Jul 3, 2015

Love your service, quick and friendly. I will be back with other cars.

Bob Reid

Jul 1, 2015

Quick and efficient service. Pleasant folks to work with

Wallace Morgan

Jun 29, 2015

Very friendly, very helpful, easy to work with.. The dealership is modern and everyone worked to make my deal a pleasant experience. I definately would recommend them to my friends.

Valued Customer Mid America Baptist Theological Se

Jun 25, 2015

We purchased a Ford Expedition from Homer Skelton Ford in Millington, TN and have had it serviced there and only there. The staff is courteous and are always willing to take a moment to converse with us. I am grateful that our car dealer remembers our names...that's rare these days! The service has always been professional - these guys know how to fix a Ford!

Richard Lucia Jr

Jun 23, 2015

Alan McGee was great. The only issue is the CD Player is defective but a new one is on order.

Harry Colter

Jun 19, 2015

Friendly explained all in detail kept me informed assisted me in every possible way

Ernest Fowler

Jun 18, 2015

vehicle I purchased was a F-150 XLT SUPER-CAB.The service was Excellent and ALAN McGee WAS VERY Helpful. I am very happy with everything that took place at For in Millington. thank you

Edith Ledbetter

Jun 15, 2015

Service is one of the best I've dealt with - Carl is great and technicians do great work.

Danny Parker

Jun 15, 2015

Awesome group of people. Highly Recommend! Great inventory, prices and service.

Debra Riden

Jun 11, 2015

The Customer Service we received was great!! All the individuals we encountered were profeesional and friendly. The Service was quick and the improvement in the cars performance was definately noticed.

J159644

Jun 11, 2015

Becky was very helpful and knowledgeable of the car I was interested in. There was no pressure just good solid information and help. I will use this dealership and Becky again in a heartbeat.

Linda Dunn

Jun 9, 2015

Focus. The service was excellent. Very easy to deal with

Jeffrey Holmes

Jun 8, 2015

Just got an oil and filter change. Overall good. Last time they reset my oil usage computer inside my car and placed a sticker on the windshield for the next oil change. They did not do that this time. Otherwise, very polite and cordial. They did a complimentary alignment check as well.

Lynette Seay

Jun 2, 2015

Everyone was friendly and helpful. The car buying process took longer than I expected--especially since I had called and informed the dealership that I was coming and would like them to have paperwork ready. But, the price was fair and the people were attentive. Overall, it was a good experience.

June Mizell

Jun 1, 2015

I always get great service and the employees are always nice

Jeremy Craig

Jun 1, 2015

I was very displeased that a brand new car with only 6k miles needed to have the engine replaced. Homer Skelton Ford made the situation as good as it could be by properly troubleshooting, working with Ford corporate to resolved the issue correctly, and keeping me informed throughout the process.

Donald Manker

May 29, 2015

2014 F-150. GREAT BUYING EXPERIENCE. GREAT SALSMAN. ONLY ISSUE WAS ONCE THE TRUCK WAS PURCHASED, IT HAD A COMPUTER FAILURE WITH 100 MILES ON THE TRUCK. ITS AT THE DEALERSHIP NOW FOR THAT ISSUE.

Barry Gillespie

May 28, 2015

Joey Starkey is a great resource when I am in the market for a new vehicle. He is always accommodating in ever respect and I will always come back to him with my future purchases. To be honest everyone at the dealership is number#1 in my book...they treat you like family !!!!

Samuel N

May 27, 2015

I've been a customer of HS Ford in Millington for years and have to plans to change. I like the way I'm treated like family.

Mark Sharpe

May 27, 2015

Very consistent with your service.This is about the 5th time I've had my F150's scheduled maintenance.The service was very thorough and expedient.I'm always greeted and treated with the utmost courtesy.Job well done!

Joseph Mack

May 26, 2015

I came in for an oil change they checked everything and how me out relatively fast.

learnedld

May 22, 2015

We worked with Michael West at Homer Skelton Ford in Millington TN. We found a Ford Fusion on TruCar and locked in the rate given. The dealership did not have the exact car we locked in on however Michael West assured us he would work with us until we were happy with a Ford Fusion at the price we locked in. It took an hour while we went and had lunch, Upon return Michael had found us a 2013 Ford Fusion that met our financial goals. We couldn't have been more pleased with the results. Jamie Christy closed this deal for us and his professionalism and friendly humor was great!Go through TruCar and work with a car dealer listed with them. This was the most pleasant car buying experience we have ever had and the most fulfilling in knowing we were being treated fairly and very professionaly. Thank you Michael and Jamie we will definitely recommend you and TruCar to all of our family and friends.Sincerely,Linda and Jed Learned

Doyle Thornton

May 20, 2015

Staff was helpful. Service was quick. Everything was good.

Karen Spahr

May 20, 2015

Dropped car off for first scheduled service. Was told 2 hours it would be ready. The car was done in a little over an hour and a half! Great service and staff. Service manager Mike Drew was EXTREMELY HELPFUL and attentive as were all employees we had interaction with.

Mike Montgomery

May 19, 2015

I had a complete detail done to a f-150 I bought there in 2010 and they did a good job cleaning it and the service was fast.

Richard Dieckhaus

May 18, 2015

Did NOT reset the OIL LIFE as indicated on work list

Emily Randolph

May 15, 2015

They made it TOO easy to not drive the car off the lot!! They worked with on what I could afford and they have thw friendliest staff!!! Mike West was my salesman and I buy from Millington again in a heartbeat!!!! I LOVE my car!!!!!!

Mike Thornbury

May 12, 2015

Robert the service came to my house to install a defective battery. Great service 100% satisfied...asked for Robert he will take care of you...SincerelyMike Thornbury

Mary Seligman

May 12, 2015

Very nice people, easy to work with and no high pressure. Most pleased with the whole transaction!

Ryan Ferrell

May 12, 2015

I always get taken care of at Homer Skelton Ford of Millington. They are the best of the best!!

Thomas Albert

May 12, 2015

As always they were very helpful!Call to let us know what was going on

Sarana Lawson

May 11, 2015

I bought a Mustang from Brian and he was very helpful.

Sandra Jones

May 9, 2015

It was great. Everyone was helpful especially Brian.

Service

May 8, 2015

I left the car the night before and called the next morning early and asked if I could get my car cleaned and was told sure. When I arrived to get the car the clean up was not done and was I was told they didn't have enough staff to do it that day. But the next time I brought the car for service they would clean free. I wish I had of been notified that it wasn't possible that day. I had out of town clients coming in town. I am pleased that the offer was given to clean it next time.....

Rhonda Fink

May 6, 2015

Service was fast, employees were friendly and very knowledgable of their work.

Nick Watts

May 5, 2015

I've trusted Homer Skelton Ford with the maintenance on my 2010 Ford Focus since I moved to the area in 2012. When I received a mailer discussing a trade in, I thought I'd check out the options. My sales representative, Alan McGee, was very willing to work with me at my pace. I initially came in just to see what options I had and he put no pressure on me to make an immediate decision. He was also very willing to help me get the best possible deal. With luck, I'll be stationed here in 4 or 5 years when I'm ready to to trade up so I can buy from him again.

Richard Collins Jr

May 4, 2015

Great service on time, clean and neat dealership, friendly staff.

Jacob Haley

Apr 30, 2015

Great job working with the salesman and manager. Would recommend working with them to anyone

Frederick Brown

Apr 29, 2015

Heather is perfect for Internet sales! Based on my experience I decided to buy the car before I arrived at the dealer.

Susan Ross

Apr 28, 2015

The service on my vehicle was exceptional as usual. My brakes feel great now. I only wish you could solve the problems with the coil packs! That's gone beyond being frustrating...and $$$

Michael Edgar

Apr 28, 2015

Awesome customer service skills. Very friendly and clean

Clarence Carver

Apr 27, 2015

Service dept was very helpful and courteous. The wait time was very minimal.

James Rea

Apr 25, 2015

You guys always do a great job. Keep up the good work. I enjoy the waiting area. TV, coffee, vending machines etc.

Robin Dodson

Apr 25, 2015

I purchased a 2015 Fusion. Everyone was so friendly. People came in from other departments to shake our hands...my nephew's and mine. The General Manager, Mr. Hart was very friendly. He was an alumni from the school where I retired from, and he told them to take good care of me... and they did.I feel very good about the deal that Janet worked out for me. Janet was very patient with me. She explained everything very well and made sure I understood things. I came back later that evening, and she went over connecting my phone to the radio. Janet and I even have a standing breakfast date when they finish with the Dunkin' Donuts.I love my car, and I had a very good experience at Homer Skelton. From Mr. Hart, to Janet to Curt, and all those in between. I won't hesitate to recommend them to a friend or family member. Thanks for the good service.Robin Dodson

William Watkins

Apr 23, 2015

Outstanding job and very courteous employees. Everything was checked and pointed out on the sheet I received at check out.

Michael Butler

Apr 18, 2015

I brought my car in for service Monday morning early and the service mgr came in and told me it was ready very quick. The man told me my right front end was out of alignment,I didn't know they checked that on a service,but I was glad to know that so I wouldn't wear out my tire. He ask me if I would like to take care of it that day and I said sure. He told me the amount and I said go ahead. I was reading my Commercial appeal and didn't think anything about it. I realized after one and a half hours it was still sitting in the parking lot. I went and told him it was 11:30 and I couldn't wait any longer because I had a doctors appointment at 12:30 in Germantown,Tn. We live in Bartlett,Tn and I didn't mind driving to Millington for service, but after two and one half hours,i just wish I had known, It would take so long because I had to go to my doctors apointment and then bring it back another day for the alignment.

Nick Watts

Apr 17, 2015

Excellent service as usual. I can't recommend Homer Skelton enough!

James Graham

Apr 16, 2015

I always get my cars serviced here. Everyone is very helpful and they take excellent care of my cars.

Verda Nelson

Apr 16, 2015

the Nissan versa is a joy to drive. courteous, friendly, timely

Paul Petty

Apr 14, 2015

The service to my vehicle was done in a short reasonable time. The quality of service is very acceptable and will recommend to others.

Claude Diotte

Apr 13, 2015

THEY FIXED A RECALL THAT I DIDN'T KNOW ABOUT I AWAYS HEVE GREAT SERVICE THERE

Marcia Groves

Apr 13, 2015

There are teams on Saturdays. Robert's team is great, not saying Carl's isn't either, but Robert's moves you in/out faster. If you are waiting on your car, they will back out one's dropped off, pull yours in and get you out in an hour, and still service the other vehicles. Otherwise I usually have to wait around 2 hours. Just enjoyed their service and being able to get other things done faster.

Amanda Cordray

Apr 11, 2015

The service department is great!!! Carl is the best! Patty is great! I wouldn't know what to do without them to help me! The price of the work was terrible. I have all my work done there and would never go anywhere else.

Delores Butler

Apr 10, 2015

All of your people were friendly and helpful. The service was quick and efficient.

Thomas Caldwell

Apr 3, 2015

Purchased a Ford Explorer Sport 2015 model. I plan on buying my next vehicle there when I am ready. It was a no hassle experience. Had vehicle serviced twice so far and was also a good experience.

David Culpepper

Apr 1, 2015

Excellent Service! Great group of people to work on my Escape!

Minor Odum

Apr 1, 2015

The experience was great. The prices for car care are really affordable. I will not trust anyone else other than ford to service my car, they are the experts. Thank you millington ford for all that you do.

Lindsey Barthol

Mar 31, 2015

I enjoyed working with the staff. They were able to fix the issue within a timely manner.

Frank Phelps Jr

Mar 31, 2015

great customer service every time ! that's why i keep coming back.

Mark Adams

Mar 27, 2015

The work was done very well. Very pleased with work.

Tom Albert

Mar 24, 2015

As always very helpful.....service is always the best!

James Sparks

Mar 20, 2015

The SERVICE at Homer Skelton, Millington, TN was as GOOD as the 1st time I had work done on the car. Everyone involved in fixing the problem just revealed just how far FORD, Millington, will go to keep customers like myself happy and returning to have my car serviced. I tip my hat to everyone at FORD, Millington, for going to the extremes to make me satisified,

Rhonda Jefferson

Mar 19, 2015

The services was outstanding and i will come again

Mary Shardy

Mar 16, 2015

spur of the moment service for a dead battery. I called--left a message was immediately called back. The service sheet was ready to go when I got there and my car service was completed in about an hour. I had taken a book and expected to be there much longer

Michael Mccarten

Mar 15, 2015

All the staff that I spoke with were interested in my satisfaction and were friendly and courteous.

Timothy Perkett

Mar 10, 2015

Excellent service. Still waiting for parts to come to complete repairs but very satisfied with service and diagnosis of electrical issue.

Jim Propst

Mar 10, 2015

Michael West was my salesman. He did an excellent job.It was low key, no pressure to buy.

Herman Johnson

Mar 6, 2015

I had a good experience. This was the first time I used this location. I will probably use them again...

Aaron Dallner

Mar 3, 2015

The service billing desk fills out and files all the rebate form for you which is nice...

Arthur Sigler Jr

Mar 2, 2015

The service writer accurately estimated wait time. The waiting room was clean and well stocked.

Gregory Smith

Mar 2, 2015

This was the smoothest car purchase of my life. Brian and Randy made this an enjoyable experience and I am very pleased with my Explorer! I would absolutely recommend this dealership to anyone looking to purchase a car. I know that they will be there for me should I need them in the future.

Barbara Howard

Feb 27, 2015

Had 9:00 appt, was out by 10:30. Mike, Patty & Carl are always helpful & very nice & personable.

Robert Totty

Feb 27, 2015

Had broken back glass on my F150 service manager took care of me he was very professional and gave me very promt service I would highly recommend Homer Skeleton Ford Thanks again for your helpRobert Totty

Tom Mashour

Feb 27, 2015

I brought the Mercury in for an oil change. I was quick and very satisfactory. It was much cheaper than Walmart with the blended oil. The five thousand between oil changes is great AND my next oil change is free and finally I get a 5% reward that can be used on ANY service I get performed at Homer Skelton. What more can I expect! When I end up selling or trading in the car, I can definitely say it was Homer Skelton maintained.Tom Mashour

Claude Diotte

Feb 26, 2015

THE RECALL WAS FIXED IN A MINIMUM OF TIME.I WAS WELL PLEASED WITH THE SERVICE

Greg Ginn

Feb 26, 2015

After having several services at Homer Skelton in the past, they were slow to get the work done. This is the 1st time they allowed me to actually schedule an appointment and despite two service techs calling in sick, they services my truck in under the usual time. Kudos!!

Byron Mitson

Feb 25, 2015

the last time i came in for an oil chg and tire rotation on my way home i lost a hubcap, i know things happen but when i inquired about buying another they quoted me a pretty steep price. it would have been nice to hear some other options. The people there are always very friendly and courteous and that's why i keep coming back.

Leroy Burgess

Feb 25, 2015

i bought a ford xlt pickup.the service was the best.i was treated with respect and was eell taken care of.ive had my new 2015 truck a week now and getting to know all ite bells and whistles is a challenge.rhyan is my salesman,whenever i get time and he has time he shows me something ive missed.mr.curt graham handled all my paperwork which helped quite a lot.these 2 are the best.i had dealingy with robert in the repair shop he took great care of me.what a great team.be sure to thank them for me....lee

Lisa Ursery

Feb 24, 2015

Everyone is real nice and it didn't take long. Nice waiting area.

Ken Cullen

Feb 24, 2015

repairs were made as promised and with the estimate was correct. i mostly have my work done at this location and have always been happy with the work done.

Felton Barlow

Feb 21, 2015

No issues with the dealership or the facilities. Definitely will return

Leonard Simpson

Feb 20, 2015

I have purchased my vehicle at Homer Skelton in Millington on 2009. They have serviced since day one. They provide excellent service and are always on the look out for my vehicles best intrest.the staff is very friendly and professional. Most of all they show honesty and integrity.

William Beddingfield

Feb 19, 2015

I trust and feel I was handled fairly (timeline), I noticed my car was out front (finished) but don't know how long it had been there.

John Burns

Feb 18, 2015

After agreeing on a price, Ryan and Curt worked around my schedule and quickly finished the paper work. I was pleased with the buying experience and am enjoying the new Expedition.

Keith Ferguson

Feb 18, 2015

I've never had a bad experience with this dealership... it's why my last 4 vehicles have come from this group, you guys rock

Chris Barratt

Feb 17, 2015

This visit for "The Works" was much better than the previous visits. My truck was finished within the hour, whereas the previous visits were 2-3 hours. As long as I can get service like that, I will continue to use your service shop.Now, if you would be competitive in pricing on new vehicles with competitors in Arkansas, I could save myself the 2 hour drive to by new vehicles

Scott Ewen

Feb 17, 2015

The service department provided great service to my F-150. I appreciate their attention to detail and friendly customer service.

Lannie Nagy

Feb 17, 2015

2014 F 150, very satisfied with the purchase. Ron did a great job

pf

Feb 16, 2015

the staff is always very attentive and helpful , they are quick to offer assistance but not pushy when you are not ready to have the services performed that can wait

Wesley Hyatt

Feb 16, 2015

Recall service was just fine. I had no problems. My car was kept a day longer but the dealer had provided me width rental car.

Tim Plotner

Feb 13, 2015

Service was great in and out even when they told me that I needed more work done on the truck

Wiliam Ramberg

Feb 13, 2015

Service was excellent, got my car in and out. very efficient. Staff was friendly and greeted me even though they knew I was there just for car servicing.

Debra O'Hare

Feb 11, 2015

I was happy with my service,the only thing I regret is that I didn't get a bigger truck. I was alone and didn't think about my husband and he's a big man and he has trouble getting in and out. I should have gotten a Dakota or Tacoma size truck. I took the 1st truck I saw.

Brenda Wade

Feb 11, 2015

f150 truck everything wonderful staff very helpful. did not waste any time getting started

Sam Poisal

Feb 11, 2015

This was the second vehicle we've bought from Homer, everything was easy with no haggling over price, just presented and knew they came in where they should have. Everyone from the front desk to the General Manager were very cordial and helpful.

Howell Starnes

Feb 10, 2015

Came in for the works oil change. Friendly staff and very helpful.

George Ellerbrook

Feb 9, 2015

The brakes on my truck were severely worn and the service rep called me at home to explain that I could expect additional charges. This was a lot better than coming in to pick it up and be surprised with $400.00 more than I expected.

Joseph Mack

Feb 9, 2015

I purchased a new 2014 F150. My salesman Eugene McNeal was exceptional! He was polite and met or exceeded all of my expectations. I did have an issue with the quoted cost of the vehicle I purchased. I was quoted a price over the phone buy someone from internet sales ($29K) when I got to the dealership I learned the actual cost of the vehicle was $35K. I also did not enjoy my experience during financing. I felt I was being pushed towards a maintenance plan and the cost of the extended warranty I purchased seemed pretty expensive. Why doesn't the tow package include a electric trailer brake? The service department slid me in and did a great job installing one for me in a timely manner but they should come with the tow package.

Debra Cash

Feb 6, 2015

Everyone was friendly accommodating and worked hard to give me a good deal and a good payment. They are still working hard for me after the sale. Joey Starkey should be commended for his excellent customer service before and after the sale of my car! I will definitely recommend him to my family and friends!

Carlyle Embry

Feb 5, 2015

The service was all right. The staff is always helpful.

Kevin Clark

Feb 4, 2015

Ron was very helpfull with both vehicles I purchased.

Shari Buchanan

Feb 3, 2015

As always the service was great, the wait time was excellent, in and out in an efficient time frame. We have three Fords a 2005 F150, a 2003 F150, and a 2000 Focus all three vehicles have always been brought to this dealership for anything that needs done.

Richard Dieckhaus

Feb 2, 2015

My tires were OVERINFLATED by as as much as 10 lbs PSI. I caled Mike Drew the Service Manager, on 1/30/15 at3:15 and he said he will look into it. On 2/2/15 at11:00 I called Mike to check on findings. He said Don did not come in but he will look into it.

Mark Hamilton

Jan 30, 2015

Purchased a 2015 Ford Escape. This was my 10th vehicle in 2 years so I would say the sales staff and buying experience was good. I appreciate Brian's partnership in dealing with buying my vehicles and might even be back after I move in the summer, when it comes time for me to buy once again.

Gwen Moore

Jan 29, 2015

Good service. Salespeople may need to be a little more energetic.

James Sparks

Jan 28, 2015

The SVC Tech listened to what I had to say; recommended information that was pertinent to my spoken concerns; informed me of where I was in line for SVC; informed me the approximate time to get to my SVCs; and repeated the information about what he would check, and brief me when SVC was completed. The SVC Tech, also, informed me that the battery in my TAURUS was failing the battery test. I asked the SVC Tech what may have caused the problem and he answered that the battery was a bit old (4years old). He suggested that I might need to change out the battery just in case it decided to go out in the middle of now. I readily agreed. I have experienced very SVC before, but I have never felt like I knew what was going on as if I might have some SVC knowledge.

Randy Roe

Jan 28, 2015

Would have preferred less haggling with a bottom line cost for the vehicle

Gary Hutchens

Jan 27, 2015

Tires were originally balanced end of December. However, I did not drive highway speeds until Jan 5. At that time the tires were terribly out of balance which was confirmed when I took it back to Homer Skelton a second time on Jan 10. This time the tires were balanced perfectly.

Rickie Hall

Jan 27, 2015

good job with the service carl was helpful and courteous

Bob Reid

Jan 26, 2015

Everyone was great as usual, no issues, fast service on the Works (oil, filter, tire rotation)

Darrell Jett

Jan 24, 2015

Your service staff is very helpeful and friendly. We have been very happy with the service department for all of our repairs and oil changes. Keep up the good work.

Judy Loy

Jan 23, 2015

I purchased a 2013 Chevy Cruze which I love and enjoy very much. Alan McGee is friendly & helpful sale rep who I would recommend to anyone. It is a pleasure doing business with Homer Skelton Ford in Millington, TN. The staff are always polite and courteous and service is prompt. I would definitely do business with these folks again!

Ricky & Theresa Cutshaw

Jan 23, 2015

We love the family like people there we have been buying car there for as long as you have been there Randy is the best manger THANKS FORD

Della Ann Kitselman

Jan 23, 2015

It was great everyone was so nice. The buying experance was so smooth they explained everything to me well.

Shelly Dowd

Jan 21, 2015

F150 service and staff was excellent.. will recommend for anyone shopping for a new car!

David Shepherd

Jan 21, 2015

Everyone at this dealership is like family to me and they are very sweet and nice to me when ever i can in to have something done to my car

Jamie Burns

Jan 19, 2015

It's always a good time also Alan McGree always Treat us fairly

Chris Ford

Jan 19, 2015

Great service and communication while my truck was being serviced!! Very professional!

Charles Brooks

Jan 19, 2015

A minor emergency occurred on my way to the dealership & Carl helped to get me serviced & on the road quickly. This is just one of the many reasons why I have remained with this group ( 3 Explorers & 19 yrs later).

Nick Watts-fernandez

Jan 16, 2015

I always trust Homer Skelton to take care of my 2010 Focus...it may not be extravagant, but it is my transport and I need to make sure it works. Homer Skelton always does me right, and for a reasonable price!

John Warren

Jan 15, 2015

Great service, delivered on time! I use the dealership for service and I have never had a problem.

Henry Evans

Jan 15, 2015

The service department does a great job. Never any issues with getting work done!! Purchased my last two vehicles from them and will probably pruchase several more in the future.

Carolyn Dwyer

Jan 15, 2015

Great experience. Should check exaust fluid on trucks . It's on the fluid check list. Other than that, service personnel were great.

Donald Edgar

Jan 14, 2015

Problem was properly diagnosed quickly and handled professionally.Thanks for working with me and my schedule.We have bought 2 vehicles here and sales team are great. Service after the sale is the same.

Lindsey Barthol

Jan 14, 2015

I thought the service was great and the workers were very nice. It did not take them long at all to service my vehicle. The nice environment and quick service will definitely bring me back.

Derrick Hunt

Jan 13, 2015

Service was great on my 2011 GMC Terrain. Friendly staff.

Frank Phelps Jr

Jan 13, 2015

Great Service every time. fast service department. great sales people.

Craig Lord

Jan 12, 2015

Was quick and complete, lounge was nice and the coffee was hot.

Gregory Nelson

Jan 10, 2015

Was in and out in about an hour and half. Great job!

Betty Burks

Jan 7, 2015

I purchased a 2015 Ford Fusion. I told them my needs and they worked out all circumstances. The staff was very helpful. The salesman new what he was doing as well as knowledge of vehicles. The finance department was very knowledgeable of all helpful needs in purchasing a vehicle. I would recommend Homer Skelton Ford Millington to anyone who is ready to purchase a vehicle.

Martina Brooks

Jan 7, 2015

Just a simple oil change and tire rotation, but it was quick and painless!

Rachael Henderson

Jan 6, 2015

It was a wonderful experience working with both Becky Payne and Alan McGee. They both went above and beyond to make sure we were taken care of!

Marcia Groves

Jan 6, 2015

Always thorough and courteous. The service is great!

PHAZE

Jan 5, 2015

Alan McGee and the folks in Millington really did a great job of making my F150 purchase a very pleasant experience. I'm not sure how they could have done a better job. They provided the truck that I wanted with the best no haggle, no hassle pricing and professional and courteous customer service. I'd recommend them to anyone in the market for a vehicle.

fausettd

Jan 2, 2015

Purchased a new 2014 EDGE. This was the best vehicle buying experience I have ever had. Eugene McNeal worked with me to get the best price and was not pushy at all. Jamie Christy completed the financing and was very clear about the details. I will definitely do business with them again. Good down home folks.

coxb2

Dec 2, 2014

I bought a 2014 F150 from Mike West, it was a very easy & quick experience. Mike was friendly & to the point. I told him I didn't like to haggle I wanted the bottom line which he gave me. The finance department was also very nice. This is not your normal dealership experience I would recommend them to my friends.

tim.bauder.9

Nov 21, 2014

Our sales associate, Michael West was extremely patient and understanding during our search for the right vehicle. Our sales associate along with the finance team ensured that our our purchase was meeting our budget requirements and the outcome was in our best interest. It was an excellent purchasing experience and would recommend this team to our friends.

Sharon Sanford

Nov 5, 2014

I was very pleased with the entire sales process, I have purchased many vehicles, but Homer Skelton in Millington is the best. Brian Abston stated I would leave in a late model vehicle with a lower interest rate and he delivered. BrIan is an asset to your dealership.

carolgreenhaw

Nov 3, 2014

Brian was very professional and not at all pushy. Jamie was very professional and not at all pushy. I highly recommend both of these gentlemen.

GrandmaLeAnn

Oct 30, 2014

I really appreciate the kind consideration given to me while purchasing my vehicle. There was no pressure as I examined and test drove the minivan. Since I already knew what van I wanted, it was made available to me the day I wanted to see it, (having been brought from another location). The salesman was Mike West. I appreciate his patience and attention to detail throughout the whole purchasing process. The dealership and lot was really nice, tastefully decorated, and kept extremely clean. I actually traveled farther than I normally would have because of the great deal on this vehicle.

mfriskillo

Oct 23, 2014

My salesman Joey Starkey was not pushy and let us take our time. My son and I tried several different cars out. I was very pleased with the overall experience.

DrJaymz

Oct 22, 2014

This is my second buy from this dealer as I had an easy fun time the first time. You drive up and start looking and oh no here comes a salesmen but all he does is show you what your looking for. Zero, 0 pressure or a hard sell. You can walk away at any time. They are there to help you find what your looking for at a price you can work with. I had a different saleperson for each transaction so I am pretty sure this is how this dealer works. They had cars in all price ranges so its easy to pick something out. If I need a another car I will look there first.

robbins2014

Oct 10, 2014

My wife and I cannot say enough about our experience at Homer Skelton Ford, It started with an enquiry of a 2014 For Escape. I first spoke with Heather Williams and what a GREAT person to work with. We had specific items that we wanted on the vehicle and Heather never gave up until she found what we wanted. She than worked to get us the best price. We also worked with Ryan Allmon who helped to closed the deal. The folks at this dealership are the best in our opinion. We drove past 6 Ford dealerships to make the purchase at Homer Skelton Ford. Kudos to all the staff at this location.

Sassybarb

Oct 8, 2014

I was very pleased with the Salesman Ryan Allmon. He was very helpful & answered all my questions & kept me up to date on my car recall. I talked when I started looking for a new car with Jim Clark & he was very helpful but was on vacation when I decided to purchase & Ryan took over & took good care of me. Very nice friendly people at this dealership.

Jade Anderson

Oct 8, 2014

I really enjoyed my visit to this dealership! Today was my first time purchasing a car and Mr. Brian helped make my experience less stressful. I almost did not come to the dealership because it was so far from my home but Lindsey from internet sales called me literally as I was leaving one dealership. Once I got there, Brian found the perfect car for me! They were patient and although I didn't buy a used car or make the biggest purchase, they treated me well! The staff are super friendly and I really felt comfortable with my purchase.

Patricia Pifer

Oct 6, 2014

Ron was willing to go the extra mile to ensure my questions were answered and I received the car I really wanted at a great price. Who could ask for more!

steve.mcfarland.714

Oct 6, 2014

We only purchase Ford products . We now have 3 Ford products. Since Homer Skelton opened his Ford dealership in Millington this is the only place we go to purchase a new auto.We have purchased 2 new Ford products there and the other was from Price Ford before Homer Skelton took over the dealership.This is our dealership to purchase a new Ford product.Mike West sold us our new Ford truck about 1 year ago .We were so pleased dealing with him that we asked for him again when we bought our new 2014 Ford Focus a few days ago.Mike and all the staff did a super job.Steve & Dean McFarland

Dot Davis

Oct 6, 2014

We have been using the same dealership for years. We can't say enough good things about the Manager Randy Hart, he has always gone the extra mile to make sure we are treated fairly and I know he does this with others as well. We would not go anywhere else.The salesman, Brian Abston was extremely helpful and wonderful to work with, . Great Team!!!!!!!Randy, Brian And Curt,,all very good at what they do, and not to forget Carl in service,,,he has always gone the extra mile also to insure to make the customer happy.

hooperssawmill

Oct 3, 2014

i really enjoyed working with Eugene McNeal, Eugene is one of the nicest person i ever met. he was very professional and really focused on finding the vehicle i wanted ..Eugene wasnot a pressure type salesperson. He listened to what i wanted and made it happen.. it was a pleasure to work with Eugene.

GLS2277

Oct 1, 2014

I was in the market to buy a truck and had been using the same dealership for the last ten or more years. Homer Skelton contacted me because of an internet search. I had no intention of buying there but the truck was a almost an exact match to what I was looking for. I went to the dealership test drove the vehicle, they looked at my existing truck and presented an excellent deal up front. The deal was significantly better than the one offered for a similar truck at the other dealership. Everyone was extremely friendly from the receptionist to the manager. The only flaw, my salesman, was a Dallas Cowboy fan.

Billyragg

Sep 22, 2014

I would highly recommend Homer Skelton Ford. A great place to buy a vehicle. Friendly, knowledgable people who go the extra mile to make their customers happy and everything runs real smooth.

erick.wilcox

Sep 22, 2014

After a bad experience at a chevy dealership, I visited Homer Skelton and bought my first Ford. The dealership drove to Starkville to get my wife's car with her preferred specs. Eugene was expert in finding a financing option that was best for me.

little 1

Sep 19, 2014

Very friendly, listened to my needs, was very pleased with all the people that worked with me, it was like talking to a friend ,NO PRESSURE

snshelley

Sep 16, 2014

Could not be any more satisfied! Everyone who worked with me (Lindsey, Jamie, and Ryan) went above and beyond! After being treated horrible at another dealership, I was guaranteed these people would treat me differently and they did! I got a great deal on a brand new car when other places told me I couldn't get a new car! I will definitely make this dealership my go to place for all my vehicle needs! I HIGHLY recommend Homer Skelton Ford MILLINGTON!!!

JohnMWillis

Sep 7, 2014

I normally dread the entire car buying process but I can say that when we purchased our 2015 Ford Explorer it was painless. Thanks to Becky Payne, Alan McGee, Randy Hart and Curt Graham we received very professional service and received a fair deal on our trade in. The after purchase attention we received to show us all the bells & whistles on the 2015 Explorer was above and beyond our expections. Thanks to the entire Homer Skelton Team. I would highly recommend Homer Skelton Ford Millington.

Materry83

Sep 5, 2014

Great staff everyone made sure I was taken care of. Ryan went out of his way to get me in the car I wanted. He went to two different lots to find the right car for me.

ras38019

Aug 31, 2014

I had been talking via email with Heather Williams about a 2011 Ford Crown Vic that this dealership had in stock. I also chatted via email with Brian Abston about the vehicle. We went to the dealership on Saturday Aug. 30, 2014 to see and drive the Crown Vic. After driving the car we decided to go get some lunch and think about it for a few minutes. Prior to leaving Randy Hart came out to welcome us to the dealership. We talked for a few minutes and left for lunch. We came back and sat down with Brian to discuss making a deal and purchasing the vehicle. We arrived at an agreeable price and proceeded with financing details. I had been approved by Roadloans and wanted to uas them so Brian called them to let them know we had decided on a car. At that point the Roadloans representative asked the make and model of the chosen vehicle. He replyed we don't finance the Ford Crown Vic but they did offer financing on the Mercury Grand Marquis. This made no sence to Brian or myself since basically they are in fact the same car except for the name badges. By this time I was sitting there in disbelief but Brian got me financed threw Ford Motor Credit with no problems at all and a much lower interest rate. I cannot find the words to express my thanks to Brian and the entire staff at Homer Skelton Ford "Millington" location for making my car purchasing such a pleasurable experience. Mr. Homer Skelton should be very proud of this dealership and all the staff. They make car buying a "Very Different Experience " .

VSchlichter

Aug 18, 2014

I had been to a prior dealer and the salesman kept hoping up and down to go somewhere which was very disconcerting. My husband and I went to Homer Skelton Millington even though it was further from home. We arrived at 7pm and were greeted promptly. However, there was some miscommunication that night as to who we were there to see. Once that was resolved we met Brian Abston and had a great experience. I had originally been told that A-plan vehicles could not be ordered over the weekend by the prior dealership only to find out that was incorrect. We ordered my new Transit Connect that night. Brian kept us informed regarding the delivery process and answered any questions we had accurately. I also requested that the paperwork be ready to go when we picked it up so we would not have to spend a lot of time at the dealership and it was. I will definitely return to Brian the next time I need a new car.

bncoats

Aug 15, 2014

I had been driving a 2001 4WD Ford Escape for 13 years and was very pleased with the reliability, performance and dependability. I was looking for another used 4WD vehicle in like new condition. My sister had recently purchased a vehicle from Brian Abston and highly recommended him. I walked into the dealership and met with Brian. He listened to my request and was able to find the perfect vehicle for me. A like new 2014 4WD Ford Escape. Brian made the buying process easy & simple. I visited the dealership several times and Randy Hart always took the time to talk to me and assured me they could find the right vehicle for me. During the finance process Curt Graham was very patient and professional explaining all the details. He was able to get a better interest rate than offered by my Credit Union. I would recommend Brian Abston to anyone wanting to buy a vehicle.

David40836

Aug 7, 2014

I have had horrible experience with car dealerships over the past 20 years up until dealing with Homer Skelton Ford in millington. Best experience ever!!!!

racheltwade

Jul 25, 2014

I purchased a new Explorer from Alan McGee after driving the same vehicle for 11 years. I was not looking forward to the whole car buying experience. Alan made the process very simple and straight forward. I did not feel pressured or overwhelmed. The staff at Homer Skelton Ford in Millington all seemed very pleasant and made the overall experience positive. I would definitely recommend Alan to my family friends in the future.

Deidrafox09

Jul 15, 2014

We had a great experience with the purchase of our new ford edge. We Would recommend this dealership and sales associate to friends and family

markhamilton733450

Jul 14, 2014

Brian Abston is a great Sales man who takes care of his customers. He coordinated two bed liner installs and maintenance on one of my vehicles while I worked with my primary job (military) and also coordinated my business (landscaping) which utilizes both trucks on a daily basis. He even went out of his way to get the keys back to me so that I could use the truck the following day. He was very considerate of my time, dealt with him over the phone and he even sent a driver to Nashville to pick up the truck he researched to find in order to get it to me within a couple of days. Had it serviced and to me the next afternoon. I will definitely by from Brian again, no matter what dealership he works at.

Michael Edgar

Jul 12, 2014

Super great staff & the service area is very clean. Nothing but friendly professional staff there. This is the only place I'll bring our vehicle too.

WWF250

Jul 9, 2014

We recently purchased a used F250. Rob did an outstanding job assisting us with this sale. There was no pressure as I have experienced with some dealers in the past. Rob was very helpful with all parts of the sale. It felt more like a family environment with all of those we dealt with. It was a very pleasant experience dealing with everyone. Jamie Christy handled the finance part at the end of the sale. He was professional and a truly honest man as were they all. I also spoke with Joey Bomprezzi about the vehicle. Again a very honest and helpful person. I can't say enough good about all of those I dealt with. What a down home, honest, professional, pleasant experience. I will recommend this dealership and these guys to anyone interested in purchasing a vehicle.

dixiebelle

Jul 8, 2014

Although we did not purchase our first Ford from this dealership, it is the one we have used since 1998 to service our 98 Taurus wagon.Since the service staff has always been exemplary, when we decided to look at new or used Fords, our obvious choice was this facility.Alan McGee was very knowledgeable, friendly and assertive in his sales pitch, but not aggressive, which I found refreshing. We had been to another dealer where the salesman that let us test drive a car was very pushy and aggressive.We dealt with several other people in purchasing and picking up the car and all were very personable, friendly and made sure we were happy with our purchase.I would not hesitate to recommend Homer Skelton Ford in Millington to anyone who said they were looking for a car -- new or used. I look forward to another 15 years working with the people there.

halfet

Jul 1, 2014

Ryan was fantastic in every way, Visiting from Florida stopped with Nephew to look at new vehicles, was treated like long lost friend, very impressed on conduct and friendly attitude, being retired Navy it was a pleasure doing business with you. The Expedition is great, like it more every time we drive it. again THANK YOU very much. Harold & Madelyn

j.young218

Jun 28, 2014

Staff was very friendly and worked really hard to get me in what I was looking for In my new SUV. I love it! Thanks

Sgthompson

Jun 25, 2014

We knew what type of car we wanted for our son leaving for college. Homer Skelton had a great selection. Everyone was very friendly and very efficient.

alstine

Jun 24, 2014

This is our second purchase with Alan McGee! First a new C-Max now a Used F-250! Very professional good deals on both! Will be back!

ameishawoodard

Jun 23, 2014

This is my second car purchase from millington ford with car salesman, Allen McGee. This time I called Allen told him exactly what I wanted. I got a call back in a couple of hours with the perfect vehicle! I went in the next day with the most hassle free transaction ever! This is how car buying should be! Best car buying experience ever!

ChrisBrookover

Jun 23, 2014

Ron is a great sales person. No pressure at all and lets the buyer steer the conversation. He listens well to your needs. Ron only interjected when needed to show features, make suggestions, point things out that may have been unnoticed, etc. Willing to help out where he can such as getting another vehicle from a sister lot or even returning your rental for you. Very pleasing experience.

Nannaxs6xs

Jun 10, 2014

Looking for new SUV, found a used Escape with everything extra that I was looking for. I definitely recommend Homer Skelton Ford, this dealership should be one of the first dealerships you go to. I myself arrived to shop without being pestered by a salesman only looking for a commission, the exact opposite is what this company seems to provide. My salesman, Jerry Crowder, was a stranger but gave me the option to ask his opinion rather than forcing it. I could tell you many things about both this man and this dealership, but I can not make you experience the hospitality and genuine choice I was given with my visit. If you decide to purchase a new/used vehicle every car dealership will have its own selection, but 4 tires do not make the perfect vehicle. This company will keep you running down the road with experienced salesmen and service center. Joey, the used car manager, said to bring my SUV in and he would make sure a loose panel on the hatch was repaired and he was true to his word. All of staff were super friendly and spoke to me while waiting for the repair. Highly recommend Homer Skelton Ford.

crpnov1259

Jun 7, 2014

Ryan Allmon was awesome. Agree not finding anything in my budget, I left dealer. After I left I receive a text from Ryan stating they just received a trade in that I might be interested in. I like it he and Heather then crunched numbers got me exactly were I needed to be. Thank you very much. Then I was ready to leave with new car and there was a chip in windshield that wasn't there when I tested drove Joey used sales manager said bring back on Monday and they would replace they gave me loner and at 5 pm same day I had my car back. The team was awesome!!!!!!

dparker58

Jun 2, 2014

I sincerely appreciate the friendly culture and my buying experience from the great guys at Homer Skelton Ford, Millington. My salesperson, Jim Clark and sales manager, Jamie Christy did an outstanding job getting me in the new truck I wanted at the price I was willing to pay. Joey Bomprezzi, the used car manager gave me a fair price for my trade making the entire experience a pleasurable one. Do yourself a huge favor and go see these guys for your next new or used vehicle, you'll be glad you did!Danny Parker

kcullum

May 28, 2014

Alan McGee was my sales Representative. I went to look at a few trucks and Alan helped me find the perfect one, an 2007 F150. He helped me get a great price, and has helped me if I've had and concerns or questions. I would recommend anyone buying a car from Alan and Homer Skeleton Ford.

wildcat1983

May 19, 2014

This was by far the friendliest dealership I visited in my vehicle search.I dealt with salesperson Brian Abston who was knowledgable on the vehicle I was considering .At no time did I feel pressured to purchase the vehicle, a nice change from the previous dealerships I visited.I would give this car buying experience an A+. Would definitely do business with Millington Ford again.

Jevans444

May 11, 2014

Well pleased with both salesman. Also with Heather Williams with the Internet. Were very courteous . The only thing I was disappointed in I asked for a cap with ford on it since I switched from a chev. Manager said I got all I was going to get.

Centerhill17

May 6, 2014

Ron Wooten was wonderful to work with and everyone at Homer Skeloton Ford Millington was very friendly and helpful. I will recommend this dealership to my friends.

jaymebakerbelk

May 5, 2014

I have always had a wonderful experience at this dealership. Everyone is so helpful and nice. Every department I have dealt with has been very friendly and welcoming. Thank you for being great.

WILLIAMBORDEN

Apr 29, 2014

my experience at HOMER SKELTON ford of Millington was the greatest I was looking on there website for a f150 super crew that's when I met heather Williams internet manager she was really friendly and helpful I spoke with heather and told her what I was looking for and she took good care of me and found what I was looking for after that she turn it over to her sales manager Jamie Christy he also took good care of me he help and done a great job on getting me finance and help getting me the payment I was looking for when I went over there to test drive my new truck sales consultant STEVEN BRADY was there waiting for me I got out of my old truck and shook his hand he had everything ready for me for my test drive he also went with me and told me all about my new truck I just met STEVEN but it seems like I knew him for years he was very friendly and honest when we got back to the dealer ship STEVEN took care of everything I cant forget curt graham the finance director he help me understand all my paper work and warranty that came with the truck I give them all a five star plus rating I know were I am going to buy my next new ford HOMER SKELTON FORD OF MILLINGTON

KRipski

Apr 13, 2014

I called and spoke with Heather Williams about what I was looking for. She was very helpful and professional. When I arrived on my lunch break, salesman Brian Abston was already waiting outside for me. Heather had already spoke with Brian and told him what I was looking for. The staff was very professional and friendly. They really worked with me to help me drive home in my dream truck!

Kennyclemons

Apr 10, 2014

I purchased my Ford F-250 from here. Later found out I paid $2000 too much, but that was my fault for not doing my homework. I love the vehicle. I always want to keep my Ford original with parts and service. But having compared your prices and service with other quality, SAE Techs, you are out of line, in my opinion. I came in a few days ago because my trailor light plug was not working properly. You wanted $118.00 just to look at it. They told me it could possibly run $355.00 to correct the problem. I went to U-Haul, got all NEW parts, wires connectors and Labor including taxes for $68.77 TOTAL. Things like that run GOOD CUSTOMERS off. Your people are friendly, competent, and effecient, so I will recommend you to others, but I think I may try other Quality Shops for service until your prices come down..............Kenny Clemons

sarahgallimore796

Apr 9, 2014

I came to Homer Skelton in Millington looking for a used Ford Edge but there was a very pretty GMC Terrain that caught my eye as well. I test drove both vehicles and after lots of thinking I chose to GMC Terrain. Alan was very helpful in helping me come to my decision. Of course at a Ford dealership they are going to push Ford vehicles, as with any brand dealership. However, Alan ran through every detail with me on both vehicles. I told him exactly where I needed to be and he got me there without a problem. He wanted what was best for suited for me, not to just sell a car. I am with many other people, car buying is not just all that fun. But I can say this was the best car buying experience I have ever had. My fiance will be returning to buy a truck from Alan when he is ready because it was that great and easy of an experience. I would highly recommend this dealership to any in the market for buying a new or a used vehicle.

mellonj88

Apr 8, 2014

I typically do not like the car buying experience due to the fact that you have all this negotiating that can go on for hours/days. This dealership made it very simple and easy. Allen McGee was my sales representative and he did a great job. I would recommend buying a car from here to anyone!

JessicaCullum

Apr 7, 2014

My husband and I searched vehicles for a month, trying to decide on the right one to replace our Denali. We didn't want to spend tons of money, but we needed something with plenty of room that would haul 4-wheelers. We ended up at Homer Skelton Ford Millington, and I am so glad we did. Mr. West was friendly and the finance department was thorough as well as friendly. Hopefully I don't need another new vehicle in the very near future, but when I do, I will be back at Homer Skelton Ford the FIRST time.

mustang105

Apr 7, 2014

I highly recommend Homer Skelton Ford for their outstanding customer service and attention to detail. They absolutely will do what ever it takes to get a deal done and to make sure you are happy with your purchase. I will definitely buy from them again in the future.

rbdorn

Apr 2, 2014

Heather, Lindsey, Jamie, and Mike were all friendly, and helpful. I communicated with Heather and Lindsey fore several months on the web and they were very helpful. I talked to Jamie on the phone and he was honest and friendly. Jamie turned me over to Mike and he also did a great job. Then I had to see Curt in F and I. Curt presented the information on the extended warranty. When I declined any coverage he was insulting. He said something like, "So you want to pay full price when you come in for service?" Not like his attitude and tone of voice, I said yes. He then cocked his head and said "Really." He had the same attitude several years ago when I bought an Escape. I will never do business with him again. My wife would not go with me to buy the truck because of his attitude

Webb52

Apr 1, 2014

I would highly recommend Homer Skelton Ford to anyone who needs a new or used vehicle!!! If you want a pleasant buying experience ask for Joey Starkey!!!!!

cjosterm

Apr 1, 2014

We had such a great experience here that we came back for a second car! Alan was very helpful in finding us just exactly what we were looking for and all-around fantastic. The dealership worked hard to secure the best financing terms. Most of all they made the purchase a special day for us by helping us surprise Mom with a big red bow! We couldn't be more pleased.

Megtom

Mar 24, 2014

Other dealers were not very friendly nor helpful in our visits. The buying process with Joey at Millington Ford was easy. We had to drive farther than 4 or 5 other ford dealerships but it was worth it. Super nice guy.

rogerflynn

Mar 21, 2014

My wife and I went to Homer Skelton Ford in Millington just to look at a new truck. We did not really expect to buy without looking at other makes and models. However we found just what we were looking for and a friendly, informative sales person. Brian Abston really knows his products and answered all our questions in a professional and courteous manner. We agreed on a price that was quite close to the Edmonds Fair Market Value. He arranged a really low finance rate for us and we decided to purchase our new Ford F-150!We don't usually buy Service contracts or extended warranties but in this case Curt Graham made a quite convincing argument for both, pointing out that we could save a lot of money over the period of the contract.The whole experience was pleasant with no high-pressure tactics. Brian took us through the process and explained everything as we progressed through the purchase process. I would not hesitate to recommend Homer Skelton and Brian Abston to anyone looking to buy a Ford vehicle.

robertbowen

Mar 20, 2014

Warning. DO NOT GO HERE. These guys completely took advantage of me and It cost me big time, at least $7000.I saw the clearance sales tags on all their truck so I figured I would get a good deal. They said they were selling me this truck at trade in value and could not take a penny off the tag sale. I bought a used truck. A Dodge 2500 Hemi. We spoke about the small bed size as I really wanted an 8ft bed and the Hemi engine how they get great gas mileage.I bought this truck, drove it for a day and it got 10 mpg. The small bed also was not going to work for me as I really need the long bed for a work truck. I called them and told them I was bringing it back the very next day and to find me a long bed, single cab that is getting the much better gas mileage. They said they would look at the inventory and get back with me.They never called me back, so on Monday I called them. However, they were too busy that day and asked me to come buy the next day. Well guess what! The next day they said by now the bank had already funded the deal and I would have to trade this truck in like a used car trade. They lied. I bought the truck I wanted and got slammed with a $7000 trade difference. During the process they said I got screwed by the first sale because it wasnt a good deal and was sold to me well over trade in value. Also, they lied about the funding of the first deal. The bank called and asked which truck I was buying, they had not funded the first one yet. These people are just greedy and out to make all the money they can get out of you.

sharontaylor225

Mar 19, 2014

If it weren't for Mr. Wooten I wouldn't of bought my car the day I came in, I was just coming in to look and get an idea, but he got me a really good deal and bent over backwards to save me money. He was very friendly and his personality was fantastic. He did not put any pressure on me to buy the car which I like. He also was very honest when I asked if the rebates would still be as good in June. I would recommend Ron Wooten and Homer Skelton Ford Millington to anyone and everyone. I love my 2014 Ford Fushion!

2998baby

Mar 18, 2014

Drove by and saw the Mercury Capri.....Looked at it and took my dad back the next day.... Talked to Mike drove it ..... Loved It ......bought it for my daughter... and they are replacing the latches on the convertible as part of the deal!!!!! A+A

allisonsmith1986

Mar 18, 2014

I had such a great experience at Ford Millington! Everyone was so nice and effiecient! They stayed late for me and did not rush me at all! They made sure to follow up with me to make sure everything need I had was met! Awesome dealership! I live in East Memphis and drove all the way to Millington twice because I knew I would be working with honest people.

jr1045

Mar 18, 2014

This was my first visit & purchase at Homer Skelton Ford. I already had a vehicle in mind & had talked to Lindsey over the phone. She had recommended a salesman, but he was tied up with another customer. After 15 minutes, she brought another salesman, Brian Abston to help us so we could begin the search for a vehicle. Our whole process took about 4 hours from start to finish. Brian was nice & professional and was open & honest the entire time--which is a must when making a purchase of this size. We were treated with respect and valued as a customer. I would recommend this dealership.

ldavenport

Mar 17, 2014

Purchased a 2014 Ford Flex SEL. Customer service was great. Ron Wooten went out of his way to get the color car we wanted.we will definitely purchase from him again.

Kridal0105

Mar 17, 2014

Ryan was wonderful to work with. He was more than willing to help me with all my questions and helping us stay with in our budgit. Love our new car! Highly recommend!!!

Kwinter2

Mar 16, 2014

Brian made our car buying experience a lot less stressful. He was upfront and honest from the beginning and got us exactly what we wanted!

d7lucky

Mar 9, 2014

This was my first car buying experience and they made it so easy. They worked with my schedule and made the whole process go by very quick. Brian was great, very friendly and got me a great deal. I would definitely recommend him and come back when its time for a new vehicle.

careyfolk

Mar 6, 2014

Joey Bomprezzi went out of his way to make it easy to pick my car back up after a minor repair. He met me near my house at 8 pm at night to deliver my car to help me avoid driving all the way back up to Millington. That's going the extra mile, no pun intended.Alan and Brian were a great sales team. Alan started the deal, and Brian closed. Both very professional.One is always fearful of car salesmen trying to push one into something they don't want or won't address ones questions directly. Brian wasn't that way at all. I would highly recommend him to anyone.The detail guys were gone for the day - so while Brian and I were doing paperwork, Alan was outside cleaning off the windows of the car so I could take it that night.Only downside to my experience was having to create an account for this website just to give my feedback. They should have an option to just do a one-time survey and not have to give my info.

kbell315

Feb 27, 2014

We went to several car lots looking for the right SUV to buy. Our experience with your car lot was great. Everyone was great to work with and understood what we were looking for. Your staff were all very professional and friendly. We would recommend your car lot to anyone looking to buy a car.

Patsylewis

Feb 23, 2014

I was at Witt ends my truck had put me down and had it towed to Ford, didn't want to spend any money on getting it fixed, Brian Abston told me I could trade it in without having it repaired first. That was a big relief for me. He really worked with me although I gave him a hard time (lol). He did everything thing to accommodate my needs although I did run into some problems but it didn't have anything to do with his salesmanship. My Ford 2001 truck gave me 239,000 miles and I'm hoping to exceed this mileage with my Ford 2013 Escape. I recommend Brian Abston. Keep up the great work you do Brian and thank you.

judyfiene

Feb 18, 2014

Joey Starkey was recommended to us by my husband's co-worker. I enjoyed working with Joey. He was friendly and knowledgeable. I also worked with Richard Cramer and enjoyed that experience as well. Mr. Cramer was very easy to work with and never made me feel that we wouldn't be able to make a deal. We bought a 2014 Ford Explorer.

snptlee

Feb 18, 2014

Ron Wooten and everyone at the dealership were very friendly and helpful during my purchase process. It was a very relaxed process and I did not feel pressured at all. I was allowed plenty of time to bring the vehicle of my choice home to show my wife. Ron also came to my house to pick up one of my trade ins. The sales manager and the finance department spent plenty of time going over every detail of the transaction with me. I would recommend this dealership to my family and friends.

lyonsmd

Feb 13, 2014

My wife and I stopped in to see if we could possibly trade in our current vehicle and get a different vehicle with lower payments AND without going further in debt than we were on our current vehicle. Needless to say, we almost didn't stop as we really didn't feel this would be possible at all and we just didn't want to waste a salesman's time. Brian greeted us and I explained the situation to him and he was very optimistic and understanding of our situation. They put us in a brand new vehicle (a Ford Taurus) and got our payments lowered and we stayed very, very close to the original debt amount. It was a pleasant experience and Brian was extremely friendly yet laid back and not pushy at all. I highly recommend Home Skelton Ford and especially Brian Abston.

roadspaz

Feb 11, 2014

Great team!!!! It took me 6 months to figure out which car I wanted. Allen had the patience of a saint and finally after test driving everything on the lot I found it at a price that was pretty fantastic. I have already recommended him and the whole team. Can't wait to go see the 2015 Mustangs, who know maybe I will trade in mine.

Regbryant

Feb 10, 2014

Great Customer Service and a very good deal on a nice Ford Escape...I am going to buy a new Mustang from this Dealership when they come out this fall...

myfordescape

Feb 6, 2014

Ron Wooten is very helpful and friendly. He is not a high pressure salesperson. He let me take my time on the test drive and never rushed any part of the process. He stayed there until about 8pm on New Year's Eve. He also followed up with some things that were taken care of later after the sale. I highly recommend Ron Wooten.

jmark4r

Feb 4, 2014

Our experience at the dealership was very good Mr West work with us in getting the vehicle priced that help us get the financing. He was very helpful in all aspect of the sale. I will do business with him and the dealership again.

thomasmiller36

Feb 3, 2014

I am pleased with the overall service in helping me purchase my Jeep, and especially with the fact that Mr. Starkey went beyond by ensuring that vehicle defects were corrected prior to the purchase (this was a big factor in my completing the purchase). Thank You.

Bna8112b

Feb 3, 2014

We had a wonderful experience. The entire team made us feel welcome & valued. We definitely recommend Millington Ford to our friends & family. They took time to get us the deal we wanted & could afford.

hm8404

Feb 3, 2014

I started with the online chat with Becky, she had me come in and Brain was my salesman. I never felt pressured and walked away with the best deal for my situation. This was the most pleasant experience I've ever had in an auto dealership.

fordfam

Feb 1, 2014

Brian was very friendly and went out of his way to make us happy with our purchase. He was very familiar with the vehicle. I would refer friends and family to Brian.

rugrat

Jan 28, 2014

Best experience I have had so far in purchasing a vehicle, I have been to other dealerships lately and have not been taken care of like the way Homer Skelten has done for me.

rmedders

Jan 28, 2014

Joey made our vehicle purchase very easy and convenient. He was very professional and reliable. Anything I asked about, he followed up with the information I needed. He explained how to operate the equipment on the vehicle very well. I talked with Heather on the phone and she was also very helpful and competent. I highly recommend family and friends deal with Homer Skelton of Millington.

angelburnette

Jan 27, 2014

Brian was very helpful and knowledgable of the cars I was interested in seeing. He was very patient with me as it was very cold out. Brian was able to answer every question I had about the Fusion that I ended up buying and took his time in showing me everything the car could do. I will be sending all my friends and family to see Brian.

chaebroo

Jan 20, 2014

This is my 3rd Explorer from this dealership even though there has been a name change with each purchase. The reason I stay with this group is Carl Schotter with the service department and how I am treated each time I visit to have my Explorer serviced. I purchased my 2014 Explorer dealing with Mike West and I feel like I got maximum rebates and trade-in value (2004 Explorer). Mike took care of everything from my special order until delivery and took extra time to explain all the features with MySync like helping sync my phone etc.I must admit that there were many technological advances since my 2004 Explorer and have relied on Mike to help when needed and that has meant a lot in regards to the total customer service experience.Curt took my life style into consideration when formulating my total finance picture and this fact meant a lot in saving me money and yet ensuring I got the most coverage needed. Knowing Curt was a Christian gave me peace of mind and I didn't have to worry about unethical treatment.

Jtindall04

Jan 19, 2014

Had a really great experience and would definitely recommend others to buy their vehicles from here! Really appreciative of Ron Wooten and Alan Mcgee's assistance in getting me my new car!

divy

Jan 18, 2014

The customer service here is second to none. They went out of their way to make sure that I got what I wanted, and left happy. I ended up spending much less than expected, and I now have my dream car. I could not be happier.

trandall

Jan 13, 2014

Joey was extremely helpful, and he treated with respect. He listened to what I had to say, and then showed me exactly what I wanted. He helped me to get exactly what I wanted for my trade in, and I was able to get a good deal on a wonderful vehicle. The process at Ford was fast, easy, and very professional. I would highly recommend Joey and the Ford team in Millington to my friends and family.

shekitajohn4

Jan 9, 2014

Great experience, Mr. Wooten does a good job represent this dealership. The other people including customer service and the loan officer where great also. I would recommend the dealership to others.

Lindy Coff

Jan 9, 2014

Mike is the guy for me, worked with me and went out of his way when I change my mind from a SUV to a sedan. We did two test drives and no pressure to buy either vehicle.

wkimbroughcppa

Jan 8, 2014

Heather, Mike and Curt are all so friendly and they took excellent care of me from the very beginning. I began my purchase experience while I was in Afghanistan. The Homer Skelton Ford website was my first source. The Dodge Ram I purchased has made me very happy and I will definitely recommend Homer Skelton Ford to all my family and friends.

marybrnrd

Jan 5, 2014

Ron Wooten was great as far as customer service and helping purchase our new vehicle. Also, we came back with our other new vehicle for service and Ron went out of his way to get me a loaner car while mine was being worked on. I was very thankful as my car was there for 6 hours and the service dept had told me there were no loaners to give me.

James Sylvester

Jan 5, 2014

This is the second vehicle that I have purchased from Joey, Heather and Curt. The process was simple and painless. I will recommend them to others. Great customer focus.

KellyGreen1994

Dec 31, 2013

I've tried for over 4 days to get a price on a used vehicle. At first they were very responsive. I believe when they found out I was going to pay cash for the vehicle, they stopped responding. Claim the "desk" is too busy to get a price on the vehicle. I realize the dealer makes $ on financing but on a $3500 vehicle, it's not worth financing.

jim1086

Dec 28, 2013

Me and a friend were visiting in the Memphis area and on our way back to Kentucky. I had been thinking about a new pickup and had been doing some window shopping. We passed Homer Skelton Millington Ford and decided to stop and take a look. They have a large selection of new vehicles to choose from. I had no intention of making a purchase at the time. Randy Carroll came out and we got to talking about what I was looking for in a truck. He told me about some remaining 2013 F150s that he could sell at a good price and also had some very good incentives. Within approximately 2 hours, he gave me the price, I took a test drive and purchased the truck. I was then back on the road in a new vehicle. I was impressed with Randy and Curt Graham (finance) and the rest of the dealership. I was treated very well and made to feel like I was at home. I would reccommend this dealership to anyone.Jim C.

talhump

Dec 26, 2013

I would recommend this dealership to everyone. I have purchased a lot of vehicles over the years and this experience was very pleasant. Alan was straight forward and got me the price I wanted. Go by and give these guys a chance.

tcjhawk

Dec 21, 2013

The dealership worked with my wife & I and getting the car to fit my budget. We have also bought a Ford Fiesta from this dealership, & the experience was wonderful. Any visits to the service department have been wonderful. This dealership is great in all departments.

cminick

Dec 18, 2013

Joey was very helpful. He showed us exactly what we wanted and gave us the best price we could find anywhere. Also, they gave me exactly what I wanted for my trade it. The process was fast, easy, and very professional. I would definitely recommend Joey and the Ford team in Millington to my friends and family. They truly did take care of the military on this one by making it such an easy and enjoyable experience.-LT Chris Minick

parimore

Dec 17, 2013

I chose this dealership and this car because of Ron Wooten. I told him what I wanted, he found it no pressure, no hassleThanks,

carrielynntn

Dec 14, 2013

I've been taking my 2005 Escape to this dealership for my regular service needs for years. Carl is always there in the service check-in area and takes care of me. This oil change, I decided to get a new car. I purchased a new 2014 Focus from Mike West and I am in love with the car. Mike was awesome the whole time. Completely hassle and pressure free. Best car buying experience ever! I will always return for service and new vehicles in the future.

Wildside

Dec 13, 2013

Allan McGee was an excellent sales rep. Buying a car is a intimidating time, and he eased the pressure of the situation. He made us feel comfortable and at home. The process wasn't too lengthy and he made the deal possible. My first words to him was, I want to leave today with that car. Make it happen and he did. He was very cordial and polite. I will be seeking his assistance in about 6-8 months when I look to buy another vehicle.

sharkfan99

Dec 12, 2013

I have used this dealership with several of my car/truck purchases. No matter who I work with, they are always very friendly, easy to work with and very professional. I originally talked to Heather about one of the vehicles I found through the internet site but when I came in later, she was unavailable. I was then put in touch with Mike West and after looking at the vehicle I saw on the internet, my wife and I decided to look at a new 2013 Ford Edge. We were having a little trouble making up our minds so Randy came and talked to us and allowed us to take the Edge home for the weekend. After driving it to church and a driving for a few other miles that 1st weekend, we decided to try to buy it when we came back in on Monday. I was made to feel very comfortable and worked through a deal that we were pleased with. And working with Curt Graham in the finance dept made everything just right and he was a pleasure to work with. The Edge we bought didn't have one item on it that we really wanted, the garage door opener in the visor so we worked it out that we could get that in the deal. They had to order the part and it came in a couple of days later. We dropped the Edge off to allow them to install it for us. As we needed to go to the local Walmart to get a few things, we were allowed to use a loaner vehicle (a New Fusion, wow!)... Really loved that car!. Looks like another trade might be in my future. Oh well, if so, I will definitely be making my deals at Homer Skelton Ford on Hwy 51 in Millington, TN. We are very happy with the entire dealership and the people that work there.

donnieo

Dec 10, 2013

Ron Wooten.....I thought you looked familiar.Everything was fine with the exception of how long it took me to close the deal. Really need to speed that up some....too much paper work.

MelissaLee

Dec 9, 2013

Always a pleasure to work with Mike West and the staff at Homer Skelton. This was a second purchase from this dealership. Will always go back.

andersonfl

Dec 8, 2013

Alan was very nice and to the point did not have to negotiate to much, was friendly answered all of our questions. Was pleased with the maintenance package and the way we were treated.

fishdrive

Dec 2, 2013

the customer service handling was good. I just need to know, my 89 years old mother ( Margaret r. Fisher) was very adamant in buying this car woke up with it on her mind. I want to know since she paid cash for vehicle and took it off your hands does she get free old changes and for how long. will you please answer this for me. thank you her daughter Margaret e Fisher fmeatbellsouth.net

MILLIEW1

Dec 2, 2013

EXCELLENT EXPERIENCE..EVERYONE WAS SO FRIENDLY AND REALLY HELP ME FIND WHAT I WANTED. I WENT IN ONE MORNING AND PICK UP MY VEHICLE THAT AFTERNOON. I WILL DEFINITELY COME BUY BACK WHEN I GET READY TO BUY ANOTHER VEHICLE.THANKS

torilyn

Nov 23, 2013

Very friendly atmosphere and very patient sales staff. We tried multiple models and trim levels over a period of a couple of months. No pressure or attitudes. When we finally decided on model and trim level, Ron & Randy were there to serve. They had to stay late for the delivery, but that wasn't an issue.When it came time to close, Curt presented products well. As a matter of fact, this was the first time I have ever purchased an extended warranty much less a pre-paid service policy.Randy is, and has been for a long time, the person I go to when it's time to purchase. I deal with him no matter where he works. My belief is that people do business with people, not companies.Sandra & Keith Gilooly

barwferg

Nov 20, 2013

Brian helped us throughout the sale and even weeks after the sale. I recommend Homer Skelton to anyone looking for a great used vehicle. We will definitely be coming back for our next vehicle.

Motown54

Nov 20, 2013

I purchased a plug in hybrid and everything went well except it took a little too long to work out the paperwork and the battery was not charged to be able to understand the ins and outs of how a plug in hybrid works. I owned a hybrid previously and had a better understanding than a person buying a hybrid for the first time.

ghogan52

Nov 20, 2013

Very friendly and easy dealership to work with. My sales person was very helpful in getting some paint finish issues corrected on my new vehicle.

markhamilton733450

Nov 9, 2013

When I went into the dealership, I wanted to trade for two cars. I didn't have alot of time for haggling but wanted to see what they could do for me. I talked with the salesman and told him my intentions and then he went in and had my truck appraised. Meanwhile he asked if we wanted to drive the vehicles, which we declined. Then we went inside to haggle on the price after we picked out two vehicles from which had the higher rebates. We initially were disapproved since they wanted a few thousand down to get the loan. So my salesman told me that maybe the bank in which we had our current vehicle we were trading in, they might finance us since we have had a long relationship with them. I agreed and went home and started that loan process. Brian didn't hound us but instead waited for us to contact him and then he got the ball rolling further. The bank was having an issue with the loan (special circumstances) so I asked my bank for a point of contact on my loan for whom the dealership could call if they wanted. I was given a number and then I called Brian to tell him what was going on, he told me they would call immediately after we got off the phone and work it out. Within about 20 minutes or so, he called and stated we could come and get the cars the next day. We went in the next day after picking up the check from the bank, signed a few pieces of paper, (in and out pretty quick), then he took the time to sync our phones to both vehicles and then showed us how it all worked. Great time, great experience with our salesman and finance guy. Appreciate the constant commitment to the customer.

Revmormor

Nov 5, 2013

We had actually gone to the dealer to test drive a certified 2013 Honda Accord with low mileage. It wasn't as comfortable as we had thought it to be. Brian found us a 2014 Fusion SEL with some great options...the ride and handling were what I was looking for at the price we were willing to spend. It was the end of the day; Jamie Christy took us through the paperwork quickly and expertly. All in all, it was a pretty 'painless' experience. We are so enjoying our new Fusion; it's a great car!

dibo37

Nov 5, 2013

Mike and Brian did everything in their power to make sure I could get into a car that I really loved. They worked endless to make me happy with my trade and when/if I buy another vehicle, I will be sure to visit Millington Homer Skelton Ford.

zvolanek

Nov 4, 2013

Homer Skelton Ford has great customer service and the best prices in the area. Ron Wooten took awesome care of us! We will definitely be back the next time we are in the market for a new vechicle.

Dan250

Nov 4, 2013

Great experience ! Mike West was very helpful and knowledgable about the vehicle I wanted. I would definitely recommend this dealership to anyone looking for a new or used vehicle.

ionelanicky

Oct 31, 2013

Buying a used car at Homer Skelton Ford of Millington was a great experience. Heather W with internet sales was fantastic and connected me with a great salesman, Mike West. Mike was the best salesman I have ever work with , he was very friendly and honest. I highly recommend Mike West.

lharden

Oct 6, 2013

My overall buying experience at Homer Skelton Ford of Millington was very good. The team members that worked with me were very friendly and knowledgeable of the vehicle I was interested in purchasing. They took the time to explain options and features that were include in the vehicle. I only have a few concerns about my visit. First, I feel the price of the new vehicle could have been discounted a little more to help meet my monthly payment limit. Second, I don't believe the after market features on my trade in, (remote start, alarm system and tinted windows) I added to the vehicle were given proper value and/or consideration in deciding my trade in allowance. Third, there was miscommunication as to a desired feature of mine, navigation, which this vehicle doesn't have. The sales members should be very clear as to what features are on the vehicle of interest and not leave any room for error.

Jhenders78

Sep 30, 2013

The service provided by Becky and the internet department and Allen in the sales department was great. Becky worked to make the process fast and easy. Great job overall!

RAYDCOX

Sep 27, 2013

It is clearly evident from my experience with Homer Skelton Ford in Millington that this dealership places customer service at a premium. I described what I needed to my salesman, and he located the perfect vehicle for me. I was completed satisfied with the price, financing and warranty for the vehicle, and Mr. Abston has since followed up with me to ensure I was happy about the purchase and that minor "new car" issues were resolved. It has been a great experience.

bacartr1

Sep 27, 2013

Buying a new car at Homer Skelton Ford of Millington was a great experience. Heather W with internet sales was fantastic and connected me with a great salesman, Ron Wooten. Ron was the best salesman I have ever worked with and made the entire process easy. I was also able to speak with the sales manager, Richard C, and he was very friendly and honest. Overall, this was a pain free experience which is rare when buying a new car. I highly recommend making the drive to Millington to visit their lot and speak with Ron Wooten!

jwicker36

Sep 26, 2013

Heather Williams was extremely friendly and knowledgable. She helped me find the right truck at a great price. Even though I had a lot of questions, she was able to answer all the questions I had. I would recommend anyone looking for a vehicle online to talk to Heather. Thank you and keep up the good work.

BEERMAN

Mar 22, 2012

THE DEALER WAS GREAT ABOUT EVERYTHING WITH THE PROBLEM WE WERE HAVING. THEY KNEW WHAT WE COULD AFFORD AND THEY WORKED WITH US TO GET A PAYMENT SHE COULD AFFORD. SHE LOVES THE CAR AND SAID THAT SHE WOULD BUY FROM THEM AGAIN.