Herb Chambers Lexus reviews

rexramos

Nov 20, 2016

This is my first time leaving my area of mass to shop elsewhere, and I got to say there is a level of quality at this facility. The professionalism of Mitch Kanaan who was my sales consultant was unbelievable. He was amazing, and so was Kolls the Finance Director. Definitely going back here next time

Sandy T.

Nov 20, 2016

I knew I wanted to buy a car, but kept putting it off after getting a hard sell a year earlier at a different Lexus dealership. I didn't want to deal with the hassle. Then someone told me a Herb Chambers dealership wouldn't treat me that way. I ended up with Jose Oliveira and couldn't have been happier! He was friendly, knowledgeable and straight forward. He helped me work through what I wanted in a new car and my budget. Then they gave me a fair trade on my old car. I drove away very happy and have already recommended Jose to three people. If I can recommend him to my family, I can definitely recommend him to anyone!

rex ramso

Nov 20, 2016

Hands down best dealer. Will not shop in western mass again. Mitch Kanaan is the guy to go to if you want to get things done! Hands down, he is just the best guy I have ever met.

Brandon

Nov 19, 2016

Go to Herb Chambers of Sharon!!! Love it here - great sales team and super awesome deals. You can not go wrong!

Bric

Nov 19, 2016

If you're in the market for a new lexus (which everyone should be in the market for), go to Herb Chambers of Sharon and see Jose Oliveira over -he's better than them all!!

Jake

Nov 19, 2016

Purchased a brand new lexus IS 300 from Jose Oliveira - could not have asked for a better sales man!!

Kathy R

Nov 19, 2016

My Lexus experience was pleasantly surprising. There were many cars in the showroom to see (new and used). There was no pressure from anyone to purchase a vehicle. Emile Salem came along and explained to me the different options on each car. He asked for my preferences and then show me each car that he thought I might enjoy. I test drove 3 cars and decided to purchase a 2016 ES300H. I am very pleased with the vehicle and I had a question and I called Emile and he answered with a smile.....

Mel Creary

Nov 19, 2016

On November 1, 2016, I walked in to Lexus of Sharon, although this was not my first time there! I owned a 2002 Lexus LX 470, and been to this dealership many times for service, and always loved the service, from all the employees there. So it's no wonder, when I had the thought of another vehicle, I gravitated there! On that day I had no intention of buying a vehicle, I went in and asked to see a sales person to inquire about a used LX 570, so I was introduced to Arthur Araujo, I told him my thoughts, he listened, had suggestions which were accepted, and showed me some vehicles, which were in the GX class, and I was pleasantly surprised at the models! My life situations have changed, so in reality I didn't need an LX! And Arthur's mannerisms and temperament was so good, that it made a good day even better! He really was telling me all the good things about the Lexus family, and why I should by a vehicle, but I don't think he knew, that I was sold on the Lexus brand, many years ago! I'd just like to say, Lexus vehicles really sell themselves! But that day Arthur Araujo sold that vehicle, and as the days passed since driving off in my 2011 Lexus GX 470, I know although I didn't go in to Lexus of Sharon that day expecting to by a vehicle, I know I made a good decision, and do not regret it.Nice Job Arthur AraujoSatisfiedMel Creary

New Car MAn

Nov 19, 2016

I bought a car from Jose Oliveira over - great sales man who really cares about your purchase and your car buying experience!!

Francescamm

Nov 18, 2016

I have purchased my latest two vehicles from Herb Chambers Lexus with the excellent guidance ofRobert Williams, MASTER Sales and Leasing Consultant. My concerns become Rob concerns and he works very hard to make sure that I am pleased with the resolution of these concerns. Rob is very knowledgeable and when I pick up my vehicle, he explains my vehicle's featuresextremely well. After the sale, he stays in touch to see if I have any concerns or questions (really!). MASTER Sales and Leasing Consultant...that tells exactly who Rob is. Thank you, Rob, for another great purchasing experience. Love my RX350. Sincerely, Francesca

Kathy Chianca

Nov 16, 2016

Emile Salem was the greatest salesperson we have encountered in any large item purchase. He was knowledgeable and very nice.

Sli123

Nov 15, 2016

Great to visit here, impressive with this place! the price is reasonable .The sales is very patient and helpful. The processing is fast and we are satisfied with the car we got.

TONY

Nov 14, 2016

I bought a lexus gx460 in 2013 from your dealership. this past weekend on Saturday 11/12/2016 I was in your dealership for an oil change. Mr Bill Kessler took very good care of me and went out of his way to make sure I was happy. he also went on a test drive on the lx570. I think he is the ultimate customer service representative I have ever met at a dealership. he should be an example to all of us including myself. thank you bill and I appreciate your services. thank you.

louisbutler

Nov 13, 2016

Leased a RX450h, Exterior Eminent White with parchment interior, and traded my ES350, I lost a big down payment for trading out early, only had the ES350 for 6 months, but many thanks to Niko, Devin, and Arthur, for helping Greta + me. Also to Mr. Michael Shafman Thank you very much, Louis Butler.

ljg

Nov 10, 2016

The dealership, the sales staff (Tracy, Nikko & Ed) and the overall experience at Herb Chambers was a pleasant experience. I honestly didn't expect to drive a car home the same day that I visited, but the deal was too good to pass up. They listened to my needs, showed me several options and gave me a fair trade for my vehicle. I would definitely recommend to my family and friends. Thank you all.

christydole81

Nov 8, 2016

Jose Olivera gave me phenomenal customer service at the Sharon location over the past couple weeks! I actually earned a free Lexus of my choice from my company, Rodan+Fields so it was already a super special time...and Jose and Kolls made the experience even sweeter!Thank you to the Lexus of Sharon team- totally felt first class all the way!

Christy Dole

Nov 8, 2016

Jose Olivera gave me phenomenal customer service at the Sharon location over the past couple weeks! I actually earned a free Lexus of my choice from my company, Rodan+Fields so it was already a super special time...and Jose and Kolls made the experience even sweeter!Thank you to the Lexus of Sharon team- totally felt first class all the way!

drtko

Nov 8, 2016

I had a certain budget and the staff here worked extremely hard to make my budget work for the car I wanted. It was a pleasure working with them and it was such a good experience my wife is already talking about her new Lexus in a few years and we will surely be getting it from Herb Chambers.

Dawna and Steve

Nov 7, 2016

We have been leasing a new Lexus every 3 years from Mark Vigor and he is a wonderful salesman. He goes out of his way to please you. Wouldn't consider getting a new car from anyone else! This is our ninth Lexus and we love them... I wouldn't drive anything else. This dealership is one of the best in the country!

drtko

Nov 7, 2016

I had a certain budget and the staff here worked extremely hard to make my budget work for the car I wanted. It was a pleasure working with them and it was such a good experience my wife is already talking about her new Lexus in a few years and we will surely be getting it from Herb Chambers.

Chuang

Nov 5, 2016

Tracy was very helpful and patient as a dealer and an interpreter. My parents' English skills are limited but she was able to interpret for them and made sure that they understood the details in buying a new car. I highly recommend her if you ever need someone who is patient and helpful like Tracy!

Lexus girl

Nov 4, 2016

I have had really great experience. The whole process was pleasant, relatively quick and simple. I left dealership happily driving my new car.

Karen K.

Oct 31, 2016

This is my 3rd leased RX 350 in the last 6 years. My hazard light button fell into the dashboard when I went to turn on my hazard lights. I brought the car to Herb Chambers to have it repaired. It's a 2015 RX with approximately 28,000 miles on it. My service advisor told me it would cost $250 to remove the radio so they could determine what was wrong. She said I must have pushed the button too hard and that's why it broke. She said it wasn't covered under warranty. I asked to speak with the service manager, Tina. Tina stated the same thing and would not cover the service under the warranty. I told Tina I would write a bad review and report it to Lexus. I then took the car to Lexus of Watertown and they fixed the problem which was covered under the warranty. I will never return to Herb Chambers Lexus!

herb,chamber

Oct 27, 2016

had a very good experience in buying my second car at Herb chambers .Mark Vigor who was recommended to me by my neighbor was very helpful and explained the car in great detail.

Lorraine Murphy

Oct 26, 2016

EXCELLENT IN ALL AREAS LOVE MY LEXUS EVERYONE WAS SO GOOD AND ACCOMODATING

SamSun

Oct 19, 2016

I just got LS460L from Herb Charmbers, and meet this awsome sales Tracy Zhao. She is the best sales kind and sweet. I was there for service and didnt expecting to get a new car, but when i was looking Tracy came and very enthusiasm explain all the features about the car and even take out for testing, and because of that make me decide the car right away and she have help me with buying at the same day. Im very happy to meet Tracy, and have a good time shopping at Herb.

SamSun

Oct 19, 2016

I just got LS460L from Herb Charmbers, and meet this awsome sales Tracy Zhao. She is the best sales kind and sweet. I was there for service and didnt expecting to get a new car, but when i was looking Tracy came and very enthusiasm explain all the features about the car and even take out for testing, and because of that make me decide the car right away and she have help me with buying at the same day. Im very happy to meet Tracy, and have a good time shopping at Herb.

M.Saravia

Oct 4, 2016

I was looking for a Lexus GS 350 when I arrived at the dealership .I was lucky enough to meet Bob Williams. He showed me several vehicles and I came across the perfect one. I took it for a test drive and that had me sold. Bob took a considerable amount of time explaining about all of the features the car had an answered all my questions. Bob went above and beyond his job description. This is the third automobile I've purchased from Herb Chambers and is the second from Lexus of Sharon. The reason is because of the dealerships and the sales people. When the time comes to purchase another Lexus I will definitely contact Bob Williams because he made my buying experience enjoyable. Your ratings down below only show up to five stars if they had 10 Bob would earn a 10+ from me

joe1234

Oct 3, 2016

Our sales person, Tracy, was extremely pleasant to deal with. My wife and I went up to test drive the Lexus RX350 and had no intentions of buying that night. Tracy was great to work with and made sure we test drove the cars that we had interest in. When it came down to the numbers, the sales manager worked with us to get us a close to the number we were looking for. Everyone was professional and the car was well detailed. I would recommend this dealership to anyone looking for a Lexus

camilio1

Sep 28, 2016

i'm very happy with the service that i received from Nick Pachico, and i'm very happy with my car, i gave a 10

Hcastillo

Sep 27, 2016

Great buying experience, they help me with my trade and make the buying process very easy .

carol c packer

Sep 23, 2016

Bill Kessler was a wonderful salesman very professional and friendly .He was very knowledgeable and took the time to explain all my questions. Kudos to Chris Gabresi also !

Lyn D

Sep 20, 2016

5 stars to Nick Pacheco who lead us through the process of purchasing our certified pre owned Lexus. His friendly, professional, no pressure attitude made the purchase easy! Kudos to Devon too for processing the paper work in a timely manner. Good job guys!!!

Vilma

Sep 18, 2016

Craig klayman at herb chambers lexus in sharon mass was wonderful! He made the experience smooth and easy! Chris who did all the financial paperwork was equally great! Thank you both gentleman.

Vilma

Sep 18, 2016

Craig klayman at herb chambers lexus in sharon mass was wonderful! He made the experience smooth and easy! Chris who did all the financial paperwork was equally great! Thank you both gentleman.

Leoncipido

Sep 14, 2016

Tracy is new at Herb Chambers of Sharon but this does not take anything away from her professionalism. Tracy is quick and is on top of everything. She ensures things are taken care of. She enjoys her work and devote her attention to make your experience of buying a car very satisfying. I would recommend her to anyone visiting or thinking of buying a car at this dealer.Thanks so kindly TracyAlso special thanks to Robert and Chris

Sumner Grossman

Sep 10, 2016

I had previously decided to purchase a Lexus at Herb Chambers. The sales person recommended to me by friends was on vacation. By the luck of the draw I was assigned Tracy. I have purchased many vehicles over the years but dealing with Tracy was definitely one of the most pleasant. I succeeded in driving out on the same day with the car I wanted at a price with which I was happy.

elizabethstp

Sep 1, 2016

What a difference a day makes! After visiting other dealerships looking to trade in my Lexus with no real success, Then, I walked into Herb Chambers Lexus of Sharon for the first time. From the moment Marc shook my hand to the final drive off in my beautiful 2014 Lexus less than 24 hours later, it was a truly pleasant and no pressure experience. I will never go to another place. Marc listened to what I was looking for, and he helped me find exactly what I'd been searching for! It was great. Thank you!Elizabeth S.

Fadel123

Aug 30, 2016

I worked with Nick Salem buying a Acura and was pleased with the experience. Nick was fun personality made buying the car a much easier time than I expected. We got a nice discount off the original price and the negotiation wasn't too stressful. I would definitely Herb Chambers Lexus for my next purchase.

MW Newman

Aug 29, 2016

Once again, Marc Vigor went above and beyond in getting us into our new 2016 NX. This is our fifth Lexus with Marc. You cannot go wrong with him as your salesperson! Ronni Travers in service is the best as well.

Sam

Aug 22, 2016

They are very helpful and friendly. Staffs are amazing, very satify

john

Aug 17, 2016

My 1st Lexus and Marc Vigor did a wonderful job keeping the deal moving without the pressure to buy. GREAT JOB! Thank you Marc and Niko

Barry T

Aug 12, 2016

I just took delivery of my third Lexus from Marc Vigor and as usual I was handled in an extremely professional manner. Prior to purchase Marc took the time to have us take a test drive so we could get a sense of the new vehicle. At delivery Marc took the time to go through all the many new features and explain them to me patiently.Marc also said if I needed any additional explanation He was available. Marc made the whole process very pleasant.

Joshpo3

Aug 11, 2016

Came into the dealership not knowing exactly what I was looking for but with the help of Tracy and Niko I was put into a vehicle that was best suited for me

olguine

Aug 10, 2016

My sister olguine Auguste just bought a used 2012 Lexus RX350. She said to me that she did not regret her decision to go there because she was treated well by her sale's woman (Qin Zhao) and the rest of the group. according to her, she would recommend anyone that needs a great deal on a car, used or new, to visit Herb Chambers Lexus in Sharon MA. On behalf my sister Marie.

Barry T

Aug 10, 2016

I just took delivery of my third Lexus from Marc Vigor and as usual I was handled in an extremely professional manner. Prior to purchase Marc took the time to have us take a test drive so we could get a sense of the new vehicle. At delivery Marc took the time to go through all the many new features and explain them to me patiently. Marc also said if I needed any additional explanation He was available. Marc made the whole process very pleasant.

Kathleen Brogan

Aug 6, 2016

Eric Lustgarten was our salesperson. I found him to be knowledgeable, patient, and clear, and he made the purchasing experience a pleasant one. I highly recommend him.

OlguineA

Aug 2, 2016

All the rates that i have given are all true.They are because of the saler that i got named Tracy Zhao she was so amazing at letting me how great the car was, she was so nice, an kept a smile on my face the whole time also.The whole time i was there, it felt like she already knew what car i was looking for and what car was just right for me.

RealCustomer

Jul 30, 2016

Sam Li stiffed us so badly that we lost our credit union loan which expired when he sold the car we were buying to someone else. We came in the afternoon following buying the car with a check from our credit union. Li had sold the car we had bought to someone who financed through the dealership, and stiffed us. He was aggressive and dishonest with us throughout, but stiffing us completely was nasty.

Mcohen44

Jul 27, 2016

I bought a car from Marc Vigor (my sixth since 1991) He was his usual helpful knowledgeable person. He humanized the process of buying a car. I would go back to him any time. The dealership is top notch

wdj

Jul 17, 2016

We just leased our 3rd RX350, and this is the second time Marc Vigor has helped us with our lease. The customer service provided by Marc and the sales team was outstanding, which is a big reason that we are repeat customers.

WoodyQ

Jul 15, 2016

Recently leased an ES350. Over several years and Lexus products,Marc Vigor provides dependable and hassle-free customer service,which helps me to only look at Lexus when considering a new lease.Recently leased a 2016 ES350. After several leases over the years, the consistent,hassle-free customer service of Marc Vigor is one reason why I only look at Lexuswhen considering a new lease.

Kameni66

Jul 8, 2016

The best services I could ever ask for at a car dealership. I was treated with care and a lot of respect. I will recommend this dealership anytime to my friends and family. Great people!! Great services!! The best Dealership!!

clem350

Jul 2, 2016

As a long time customer of herb chambers since Commonwealth Ave BMW with mark hausman and jay gabralla in sharon my experience with them has been exceptional from service to sales always top notch .want to take this time to personally thank my brother in law hosea oliviera who just sold me a new es350 and to rob the Sales manager!

S Dillberg

Jun 30, 2016

If you are considering a Lexus, I would highly recommend reaching out to Alex Gomes at Herb Chambers Lexus in Sharon. His extensive knowledge of the Lexus product line coupled with his easy demeanor resulted in an exceptional car buying experience. I've purchased several vehicles in my time and would rank my experience with Alex at the top!

S Forrester

Jun 20, 2016

My husband and I each leased a car at the Sharon Lexus dealership the other night. We worked with . Alex, who was very good. He asked all the right questions and very quickly had us looking at the car that was right for us. Alex was very friendly, genuine, and knowledgeable, A pleasure to deal with. We would definitely ask for him when we return.

Lisa Aptowitz

Jun 18, 2016

I just completed the most enjoyable car buying experience and the credit goes to the professional, courteous and knowledgeable Robert Williams at Herb Chambers Lexus in Sharon. Robert took the time and made every effort to find the right car for me. He was extremely patient with me throughout the decision making and buying process. His service to the customer is second to none. I noticed it from the very beginning when we first met at the front desk and it continued right up to the car delivery day.

Ssilver20

Jun 18, 2016

I have purchased multiple vehicles from Herb Chambers Sharon and the experience is always a pleasure. I work with Nick Salem, he listens to truly get an understanding of my needs. I highly recommend Nick and Herb Chambers.

Zozula

Jun 13, 2016

My experience with Marc Vigor was like working with an old friend. He made the entire process extremely comfortable.and enjoyable. I will highly recommend Marc to all my friends and Clients.

Magpie

Jun 9, 2016

Les Von Pongracz was the reason I now have the opportunity to enjoy this beautiful Lexus. He was always professional, courteous and we will send our friends and family to Herb Chambers Lexus! It was a pleasure dealing with this fine gentleman who is an asset to your company. How lucky for us to deal with this wonderful master salesman. Everyone at the dealership has been so helpful especially Nick Pacheco who is at my house now giving us hands on instructions! Sincerely. Claire Nicholson

Claire

Jun 8, 2016

Les Von Pongracz was the reason I now have the opportunity to enjoy this beautiful Lexus. He was always professional, courteous and we will send our friends and family to Herb Chambers Lexus! It was a pleasure dealing with this fine gentleman who is an asset to your company. How lucky for us to deal with this wonderful master salesman. Everyone at the dealership has been so helpful especially Nick Pacheco who is at my house now giving us hands on instructions! Sincerely. Claire Nicholson

Auto Enthusiast

Jun 2, 2016

I had a great buying experience at Herb Chambers Lexus. Craig and Chris were both very helpful throughout the process.

Paul

May 27, 2016

We bought a 2016 Lexus RX 350 yesterday, our 5th Lexus. Sad day in a way, as we traded in both our reliable, old friends, my wife's ES 350 and my RX 350. But Marc Vigor made it as painless as possible by getting us a good deal on our new car, good value for the trade-ins, and saw that the basic paperwork was quickly processed. Chris Gabresi's explanation of the various add-on options was easy to understand and he had the financing documentation in good order for my signature. Herb Chambers' Lexus dealership has been the only dealership for us for over two decades now; we'd not want to go anywhere else. Outstanding service and coordination/communication by all departments really sets this dealership apart from the others. With respect to getting our cars serviced, we have come to rely on the service staff's professionalism and competence - they set the bar high for their service standards, and they have always met or exceeded our expectations.

Nelson Warner

May 24, 2016

This was my fourth purchase from Marc Vigor. I wouldn't purchase a Lexus from anyone else. Marc gives you the time needed to make the right choice. We will enjoy driving our New 2016 RX450h and fully intend to purchase a CT200h in the very near future from Marc. 5 Stars Plus too Herb Chambers Lexus and the Great Staff !!! Many Thanks !!!!

lexusrxgirl

May 17, 2016

I want to thank Marc and Chris in Finance on the great experience. From A-Z everything was done right and in a timely fashion couldn't have gone any better. I would highly recommend this dealership to anyone in the Lexus market. Ask for these guys!!

Nina

May 14, 2016

It was the best experience I've ever had at a dealership what I really appreciate was the honesty and friendly service I received from the sales representative that helped me find my perfect Lexus!

BillyP

May 11, 2016

I was buying my Lexus off of lease and this service was to check everything out before I made the purchase. A touchy point was the driver's seat that I felt had excessive wear. Replacing seat covers is not standard with Lexus. However after reviewing my long history at the dealership and the condition of the seat, Patrick as able to get me a new seat cover for my newly purchased Lexus RX350. Nice.

medinari73

Apr 28, 2016

From the moment I opened the door I was greeted by professional staff. The professional salesman I worked with, Alex Gomes, he was very patient and knowledgeable with the motor vehicle I was interested in. I very much appreciated the time he took to review the car and the purchasing process. Prior to this experience, I looked at a couple of different motor vehicles at other dealerships. I must say, it was the only car buying experience I have had that was stress free and the main reason why I walked out of there with a new car that day! I highly recommend Alex at Herb Chambers Lexus in Sharon.

medinari

Apr 28, 2016

From the moment I opened the door I was greeted by professional staff. The professional salesman I worked with, Alex Gomes, he was very patient and knowledgeable with the motor vehicle I was interested in. I very much appreciated the time he took to review the car and the purchasing process. Prior to this experience, I looked at a couple of different motor vehicles at other dealerships. I must say, it was the only car buying experience I have had that was stress free and the main reason why I walked out of there with a new car that day! I highly recommend Alex at Herb Chambers Lexus in Sharon.

Caccmc

Apr 27, 2016

I had an excellent experience with the service department at Herb Chambers Lexus of Sharon. My car had to be towed to Sharon for an engine light problem. The young ladies that worked at the counter were extremely helpful ensuring I was contacted when my car arrived. I cam separately and the ladies ensured a car was available for me to use as they diagnosed the cars problems. My CSR rep was out for the day and they put me in touch with a gentleman by the name of Patrick. Patrick was amazing. He contacted me twice a day to make me aware of what was taking place with my car. He took the time to explain the details in laments terms and could not do enough to ensure I was content with what needed to be done. His type of leadership and respect makes a customer feel important. He is a great find. Don't loose him. Thank you Patrick for all your help.

MelBe

Apr 22, 2016

It was an absolute pleasure working with Alex Gomes at Herb Chambers Lexus. He was a true professional while remaining personable and thoughtful. While working with Alex, I did not feel like a customer; I felt like a client. He acted as an advocate for my needs and did not lose sight of this throughout the transaction. Because of Alex, John, Sam and the overall dealership atmosphere, Herb Chambers has found himself a new loyal customer. Thank you Alex!

Jacklyn123

Apr 19, 2016

I first went in just to look at the models, I was planning on buying in the next week or so. Bill took me out on the lot to show me the model I liked and he showed me all the features it had and how things worked. He also answered all my questions. I would refer him to anyone who is looking to get a Lexus.My Husband and I went back that weekend and bought my new car. Bill wasn't in at the time so We worked with Nick Salem who was also very helpful and great to do business with.

mauide

Apr 15, 2016

Very Friendly, found the car I was looking for and called me. Very nice to work with Mark. Good communication during the sale, and after.

bob57

Apr 12, 2016

Our experience at Herb Chambers Lexus in Sharon was excellent. I would recommend it to anyone. Our salesman Nick Salem was great. It was a superior experience in purchasing a new vehicle.

Kathleen Piccirilli

Apr 9, 2016

We just bought a 2016 Lexus RX 350 and am loving it! Our experience at Herb Chambers in Sharon was non other than superior. We were very welcomed when we first walked in. We felt very comfortable and were introduced to our salesperson, Victor Lemos. We liked him right from the start. He is very knowledgeable and has a great sense of humor. He was very patient and we never felt pressured. He brought us to the cafe and we were so impressed by what you offer your customers. Our last vehicle was a BMW which we bought in Norwood and never felt the hospitality or expertise that Lexus gave us. We would recommend this dealership highly. During the whole process, from beginning to end, I can't tell you how comfortable we were dealing with Victor Lemos. And honestly, he was the most outstanding salesperson we have ever dealt with. We will definitely be back to purchase another vehicle.

uscga03

Apr 8, 2016

I made an appointment to look at a pre-owned Volvo and was greeted by Sam at the front desk. Many times when I have gone to look at a used vehicle at a dealership that is not the same maker as the vehicle in question, I have often bee told by sales people "well you could probably tell me more about this car than I know". Sam had clearly taken the time to research the vehicle and was easily able to quote specifications of the car from memory and explain the controls of the vehicle. Negotiation were extensive but ultimately, we were able to reach the numbers I needed. Despite the store being incredibly busy and there likely being opportunities for other sales, Sam stayed with me until the transaction was complete. I would definitely recommend this dealership and Sam specifically to friends and family looking for a new Lexus or a pre-owned vehicle.

S-60 R Design

Apr 8, 2016

I made an appointment to look at a pre-owned Volvo and was greeted by Sam at the front desk. Many times when I have gone to look at a used vehicle at a dealership that is not the same maker as the vehicle in question, I have often bee told by sales people "well you could probably tell me more about this car than I know". Sam had clearly taken the time to research the vehicle and was easily able to quote specifications of the car from memory and explain the controls of the vehicle. Negotiation were extensive but ultimately, we were able to reach the numbers I needed. Despite the store being incredibly busy and there likely being opportunities for other sales, Sam stayed with me until the transaction was complete. I would definitely recommend this dealership and Sam specifically to friends and family looking for a new Lexus or a pre-owned vehicle.

usedsuv

Apr 8, 2016

The salesman Eric Lustgarten provided one of the best car buying experiences I have ever been through or witnessed someone else go through. He was very quick to bring in his management to make the deal go through faster and smoother rather than play the game back and forth for hours on end. I would highly recommend working with him again as he was very personable and focused on the buyers needs. If this rating was solely based on Eric I would give the process 5 stars and recommend it to everyone going forward. However the finance portion of the transaction was very difficult. The employee in finance seemed overworked as it took him close to two hours to even see me. Then after working out all the details they didn't have the appropriate contract for me to sign in order to complete the transaction so I had to come back at a later date. We agreed upon a time to meet and he informed me it would be a one to two minute process as all I needed to do was sign the already agreed upon contract. I showed up in the middle of the given time window and was told I could wait in the waiting room and he would be right over. After waiting for over a half hour I went back to the receptionist to see what was taking so long. Another employee said they saw him in the backroom and went to check on him. He came out and had me sign the paperwork which took all of thirty seconds. The frustrating part is that we agreed upon a time and he chose to make me wait while he ate his dinner rather than provide the service he agreed to provide. I found it extremely unprofessional and because of him I will not recommend financing a vehicle with them. As awesome as Eric was the financing employee left a very poor taste in my mouth and unfortunately he was the last impression I received from them.

najukat

Apr 5, 2016

Re: INV# 403770 4/5/16 Had my first oil change and inspection sticker done today on my es350. Service was outstanding from the greeter to the consultant to the cafe I have purchased 2 cars from HCL. Based on my recommendation my son has also purchased 2 cars and a friend has purchased 2 cars I would not buy a car anywhere else

najukat

Apr 5, 2016

INV# 403770 4/5/16Today I had my first oil change on my es350 and an inspectionservice was excellent from the greeter to the consultant to the cafeI have purchased 2 cars from HCL as has my son and 2 of my friendsI would not buy a car anywhere else

ews1532

Mar 29, 2016

From the first call I made to the moment I drove off the lot I felt like the team at Herb Chambers was doing everything they could do to get me into the vehicle I wanted at the price I was willing to pay. Marc and the team were attentive, dedicated to the sale and never once applied any pressure to make a sale that I wasn't comfortable with. I'm thrilled with my new Lexus and look forward to years of working with Herb Chambers and Marc.

Happy RX350 Owner

Mar 28, 2016

Just bought an RX from Marc Vigor....it was a very pleasant buying experience. We told him what we wanted and what needed to be done to sell us a vehicle. He listened and we're pleased to have completed this transaction. Well worth the drive down to Sharon.

leafer

Mar 26, 2016

This is the fourth Lexus I have purchased from Herb Chambers Lexus of Sharon.This is the third Lexus I purchased from Marc Vigor.This Sales consultant has been most helpful and pleasant to do business with.Marc takes the time needed to review all of the details of the vehicle.On delivery Marc take his time explaining the vehicle to me and how things work.The most important thing he tells his customers call and come back any time for further instruction.It is always a pleasure to do business with Marc.The best part there is no pressure to buy.

Unhappy in MA

Mar 26, 2016

3/26/16 I purchased a 2016 Lexus LS460 from Herb Chambers Lexus of Sharon. Prior to completing the transaction I noticed some scratches and a gouge in the rear bumper and a dent/ding above the driver's side headlight. The salesperson stated that he would get the bumper replaced and fix the dent/ding. When I went to pick up the car the gouge had been fixed, but there were more scratches on the rear bumper, new scratches detectable on the front bumper and the ding/dent had not been touched. In addition, the car had not been waxed, there was a plastic sleeve still on under the front bumper and plastic from the doors stuck in the track of every window. The salesperson brought the car to service to have the bumpers touched up and told me that the ding/dent would be too much body work and too expensive for them to fix. We asked to speak to the sales manager who was completely apathetic and would not exchange the car we purchased for another but did offer to replace the rear bumper on the car I purchased with a bumper off of a new car when they received one in the same color. When I told them this was completely unacceptable for a $80k car and that I wanted our $15k deposit back they had us speak with financing. Only then did they offer to try and get us a new vehicle but it was too late and I did not trust how they would "assemble" the "new car". I was told that it would be 2-3 weeks before I would get my money back and that they would be deducting the taxes paid to the state from the check. The finance director told me that it would be my responsibility to "chase the state for the return". Completely unacceptable for a luxury car dealership.UPDATE 3/28/16: I received my $15k back from the dealership but only after they realized that if they dragged out the negotiations any longer they would have to sell the car as "pre-owned" instead of "new". Never even got a call from the General Manager like I was promised by the salesperson. When I called the GM to tell him how disappointed I was that he couldn't take the time to call me and hear my side of the ordeal, he acted like I was inconveniencing him. He couldn't even muster up a sincere apology. Obviously the apathetic attitude comes from the top. The only person there I would deal with again is Sam Li in finance. He was a stand-up guy and the only person there who was honest, sincere, apologetic and helpful.Lastly, I called the "Talk to Herb" corporate number and sent an email to it when I got home on the 26th. In addition, I called the line again today, the 28th, looking to speak with someone there about my experience and was told that I needed to go through the GM. When I told them I wanted to speak to someone higher, the operator took my name and number. I never got a call back from anyone from corporate. For those of you who don't know, Mr. Chambers got into the car business after having a horrific experience at a Caddy dealer and did not want others to have a similar experience... Certainly seems like Mr. Chambers forgot why he got into the car business....

sha4212

Mar 25, 2016

Marc Vigor has to be one of the best sales consultants out there. I wouldn't go anywhere else to buy a car, but Herb Chambers Lexus of Sharon. Thank you, Marc, for always taking such good care of me. Highly recommended! Sincerely,Sherry A. Spencer

Sherry A. Spencer

Mar 25, 2016

Marc Vigor has to be one of the best sales consultants out there. He's been in the business a long time. Very personable, professional and knowledgeable. I wouldn't go anywhere else to buy a car, but Herb Chambers Lexus of Sharon. Thank you, Marc, for always taking such good care of me. Highly recommended! Sincerely, Sherry A. Spencer

don

Mar 23, 2016

Recently bought a pre-owned Jeep Grand Cherokee. My salesman was Larry Broderick. Class act---very honest and has come through on all his promises. Highly recommend new customers asking for Larry. This would be a 5 star rating if grading Larry alone.I am not a fan of the money/finance guy. He proceeded to insult me for buying a Jeep, suggesting that I will have more of a need for the extended warranty since my car "is a Jeep and is very expensive to maintain, unlike Lexus and Toyota." Also, when I came back to pay my balance, he somehow had to let me know that he would have been home at 3:30 that afternoon had it not been for my appointment (5:00 pm). ??

Lynne Blanchard

Mar 19, 2016

My buying experience at Herb Chambers- Hingham was nothing but positive from the moment I walked in the door Everyone very professional and positive. My sales person, Guy, went out of his way to make the whole process of trading and leasing very easy and enjoyable. His tutorial on the new car was thorough- he was very patient about repeating instructions. As a grandmother I AM NOT THAT SAVVY about learning all the benefits of my Lexus - Guy was extremely patient and good humored about it. Would certainly rec. him to friends and family. I firmly believe " once you drive a Lexus, you never want to drive another car!! Thank you, Lynne Blanchard

RI-John

Mar 17, 2016

My wife and I just leased a Lexus from Herb Chambers Lexus of Sharon. We have purchased many vehicles in the past and this was by far our best experience. Comfortable environment, no pressure and the right price made our decision easy.

khippler

Mar 10, 2016

Just had a wonderful experience purchasing a Lexus Certified Pre-Owned car. Everyone at the dealership was polite and service-oriented from the first phone call I placed. Marc Vigor was extremely knowledgeable about the vehicles and helped me find the perfect one. When I came back to pick up the car, he walked me through key features and helped with set up. I would highly recommend this dealership!

lyo1213

Mar 6, 2016

Just returned home with a new RX - Eric Lustgarten was extremely accommodating and helpful as I was looking at the cars. They did not have in December exactly what I wanted but went out of his way to make sure the next vehicles coming in I could reserve one. Once I picked it up he took his time to explain all the features to me. This is my second purchase from Herb Lexus and I will be a returning customer. Thank you to Eric and the sales manager Johnny Saghbini for their patience, professionalism and all around great customer service!

Lovn my RX

Mar 6, 2016

Just returned home with a new RX - Eric Lustgarten was extremely accommodating and helpful as I was looking at the cars. They did not have in December exactly what I wanted but went out of his way to make sure the next vehicles coming in I could reserve one. Once I picked it up he took his time to explain all the features to me. This is my second purchase from Herb Lexus and I will be a returning customer. Thank you to Eric and the sales manager Johnny Saghbini for their patience, professionalism and all around great customer service!

jmd1957

Mar 6, 2016

This was the best car buying experience that I have had. Larry Broderick and his associates at Herb Chambers Lexus found me the perfect 2016 RX350 at the right price and financing. Very smooth operation with great dealership amenities. I am actually looking forward to my first service!

CPatt2016

Mar 4, 2016

I went to Lexus because I wanted a car with quality and a good reputation. I have to say.. I was not disappointed. I had Robert William from Lexus in Sharon help me from start to finish. He listen to what I wanted in a car and went above and beyond to make sure I walked away completely satisfied. With all the benefits that Lexus had to offer, I will recommend their service and car to everyone. So if you are looking to buy or lease, go to Lexus of Sharon and ask for Robert Williams.

CPatt

Mar 3, 2016

I was looking for a car, and I wanted something with quality and a good name. I have to say that when I went to Lexes of Sharon, I was not disappointed at all. I was assisted the whole entire time by Robert Williams and he did an awesome job. He made sure that I walked away satisfied and happy with the decision I made. So whether you are looking for a car to purchase or even to lease, I recommend Lexus of Sharon, and don't forget to ask for Robert Williams. You won't be disappointed.

Richard W

Mar 3, 2016

The experience as fine, the dealership and sales person excellent. The mistake was we should have had the vehicle delivered to a HC Honda dealership so that we could have taken advantage of HC Honda incentives that were not honored by HC LEXUS.

Stretch1

Mar 1, 2016

Marc took the time to explain the features of my NX in detail on a snowy Saturday morning. He was very helpful in finalizing arrangements to my satisfaction. This is my first purchase from any of the Herb Chambers dealerships.

Pb77

Feb 27, 2016

Absolutely wonderful dealership! Have now bought to certified used vehicles here and both times had a great experience. Eric was a wonderful sales man and would recommended him to anyone!!

Erica DeMarco

Feb 27, 2016

I hate the car buying process as do most people. That being said, I could buy a car from Eric Lustgarten at herb Chambers Lexus every week :) It was a lovely and easy experience. From getting a trade in quote on my car to driving away with a terrific pre owned car, there was no stress, no pressure and no games. Eric was patient and easy going. He and the team did everything they could to make it stress free. Thank you for a car buying experience that changed how I think.

Phylicia

Feb 27, 2016

Excellent customer service and smooth process when buying a new car and trading my older vehicle. I had bought my first Lexus at this same dealership five years prior and the customer service is still exceptional. I have been to many other dealerships and this one is by far the best! No pressure and absolute honesty! Eric was amazing and would highly recommend him to anyone!!

Jim Donovan

Feb 25, 2016

Diagnostics and oil change very pricey. Nice people and facility but $71.00 for an oil change using just regular oil is way over the top.

Mr.Meth1

Feb 25, 2016

Our Salesman Vitor was attentive to all our requests. Took the time to show us the same car in 3 different colors, even went to pick one up that was not at the dealership. Gave us an exceptional amount for our trade in. Definitely buying another car from Vitor when I'm ready.

vkane

Feb 23, 2016

Amanda Rosata comes through for me again by connecting me to salesman Chris Smith who got me into my certified pre-owned vehicle. He is easy to get along with and puts the buyer at ease. He went out of his way to have my trunk repainted when I noticed a bad touch-up job on it. He also personally delivered my car to me when it was finished. Extremely happy with my experience!

Judy R.

Feb 22, 2016

I had the pleasure of working with Chris Smith on the purchase of my ES350 over the weekend. Chris was very personable and knowledgeable and made the buying process easy. This is my second Lexus I bought at Lexus of Sharon and would never go anywhere else. Thanks Chris!

Kevin

Feb 22, 2016

I just completed the purchase of a certified pre owned Lexus and traded in my 2007 Lexus. I received a fair price on the trade and the whole sales process went smoothly. Spero is a wonderful sales person. We have bought our last 3 cars from him and he has been first class each time. He is very helpful, he takes the time to explain everything and provide and thorough review and orientation for the new car.

Judy R.

Feb 22, 2016

I had the pleasure of working with Chris Smith on the purchase of my ES350 over the weekend. Chris was very personable and knowledgeable and made the buying process easy. This is my second Lexus I bought at Lexus of Sharon and would never go anywhere else. Thanks Chris!

KJM

Feb 22, 2016

I just completed the purchase of a certified pre owned Lexus and traded in my 2007 Lexus. I received a fair price on the trade and the whole sales process went smoothly. Spero is a wonderful sales person. We have bought our last 3 cars from him and he has been first class each time. He is very helpful, he takes the time to explain everything and provide and thorough review and orientation for the new car.

david

Feb 21, 2016

I had a great experience working with Eric Lustgarten during my purchase of a Lexus ES 350. Eric was courteous, professional, knowledgeable, and friendly. He truly had my best interest in mind and committed to helping with follow up questions I may have about the car. It is also a wonderful dealership that is committed to customer satisfaction.

AP15

Feb 19, 2016

I worked with Marc Vigor on the recent trade and purchase , the process could not have been smoother. Marc, and everyone involved with the transaction, were a pleasure to work with.

nicole2016

Feb 8, 2016

I am so grateful to Nick Salem at Herb Chambers Lexus of Sharon and the entire team for their exceptional customer service. The facility is top notch and the people are incredibly attentive and friendly. Overall, I had a very pleasant experience and would recommend Nick to anyone looking for a new car. Nick is patient, professional and very knowledgeable on the various Lexus models. He worked really hard to help me find the absolute perfect car for me, and for that I am very thankful. He really made the experience memorable and went above and beyond to prep and clean the car for my pickup. I love my new GS 350! Sam Li in Finance was also exceptional and even though the dealership had officially closed as I was finalizing my paperwork, he spent the extra time going through all of the warrantee options with me which was very much appreciated. Thank You Nick and Sam!

pkg49er

Feb 8, 2016

Thanks to Mr. Nick Salem buying a Lexus at Herb Chambers in Sharon, MA was a pleasant, smooth and professional experience for my daughter. She was thrilled with the personal touches, the preparation and prompt delivery of her car. The extra time, patience and effort that Nick put into finding her the perfect car was very much appreciated!Fr. Peter K. Giannakopoulos

pattietwo

Feb 6, 2016

met with our sales rep Marc Vigor who was very professional and knowledgeable regarding the Lexus model we were interested in. We purchased the car after visiting the showroom once and Marc spent a lot of time with us before the sale . After the sale he reviewed all the options in the car and he reviewed all the car options and was very patient with us regarding questions we had.It really was a good experience. I must add that everyone at the dealership was polite and very friendly to us.thank youMarc

Barbara

Feb 5, 2016

This was my second time leasing from Lexus, Sharon. I had a wonderful salesperson. Could not have asked for a better experience. Thank you

Cyndy Murphy

Feb 4, 2016

I love my Lexus450H! The car drives like a dream and I got wonderful service from the salesman, Larry Broderick. This is my first Lexus and I am extremely pleased.

JConte

Feb 4, 2016

Helen Xiao was very understanding and patience with me. I am hard of hearing and walk slowly and she made it very clear not to hesitate to ask her to repeat items and made it a point to walk slolwly with me. Helen was very good in instructing me on the car equipment.

Jill

Feb 4, 2016

Thanks to the Crew at Herb Chambers for treating your customers with respect and professionalism! I just traded in my Toyota Avalon for a Fun Edgy Lexus Nx . I just wanted to explore Lexus as I owned ES300 years ago. I was introduced to Vitor (pronounced Vetor). Vitor was very patient and helpful especially because I really didn't know what I wanted or how much I could afford. After testing several models new and used over a 2 day period we found the perfect match! I couldn't be happier! I highly recommend Vitor and the team at Herb Chambers Lexus Sharon.

Arthur J LeBlanc, Jr

Feb 2, 2016

I went in to have scheduled routine service on my RX350. I met Jamal Mitchell while walking in the showroom. We discussed replacing my vehicle with another RX350. And two hours later, I was driving away with my new vehicle. Jamal was a pleasure to work with. He handled all the details and followed up with me several times after the sale. I hope he is still working here when I want another Lexus.Arthur J LeBlanc, Jr

CS

Jan 27, 2016

From the minute I walked in to the minute I left the dealership with my 2016 RX hybrid my experience was great. Jamal Mitchell was top notch with his service and knowledge of the cars. He was able to accommodate all my requests in a efficient manner. I also had a wonderful experience with Sanjay Khairmode in the finance department. More dealerships need to be like this one.

Wtsittikong

Jan 27, 2016

Vitor Duarte, Truly an Absolutely Unbelievable Automobile Consultant! His Knowledge, Service, and Passion instantly transformed our purchase from a just your ordinary car deal into a once in a lifetime Lexus experience. From the moment we were greeted at the front door by Jessica, to the test drive conducted by Vitor, to the hands on negotiations with Johnny, and the very interesting knowledge we were presented by Sam Li. In total the whole Herbs Chamber Team had shocked us with their professionalism, credibility, and power to be able to make the customer not only happy with their purchase but very assured that this was the right place and time for the purchase. We not only felt safe and at ease unlike multiple dealerships we had visited before, but we had control and was not forced into a deal we did not wish to have and have to regret afterwards. I have purchased many cars before but this experience was like no other! I would recommend this team in a heartbeat! Thank you again for all of your hard work and effort to make this a very special event for the both of us. The 2016 Lexus NX300h Luxury Edition is absolutely the perfect match for our growing family, and friends. We will most definitely keep in touch. Thank You, Wachira T. Sittikong

Wtsittikong

Jan 27, 2016

Vitor Duarte, Truly an Absolutely Unbelievable Automobile Consultant! His Knowledge, Service, and Passion instantly transformed our purchase from a just your ordinary car deal into a once in a lifetime Lexus experience. From the moment we were greeted at the front door by Jessica, to the test drive conducted by Vitor, to the hands on negotiations with Johnny, and the very interesting knowledge we were presented by Sam Li. In total the whole Herbs Chamber Team had shocked us with their professionalism, credibility, and power to be able to make the customer not only happy with their purchase but very assured that this was the right place and time for the purchase. We not only felt safe and at ease unlike multiple dealerships we had visited before, but we had control and was not forced into a deal we did not wish to have and have to regret afterwards.I have purchased many cars before but this experience was like no other! I would recommend this team in a heartbeat! Thank you again for all of your hard work and effort to make this a very special event for the both of us. The 2016 Lexus NX300h Luxury Edition is absolutely the perfect match for our growing family, and friends. We will most definitely keep in touch. Thank You,Wachira T. Sittikong

DianneMS

Jan 26, 2016

Just bought an RX 350 at Herb Chambers Lexus of Sharon. What a great experience. The showroom is beautiful and the Cafe was a great place to sit and relax. We worked with Eric Lustgarten and we are so happy we did. He was easy to work with and very knowledgeable. We will certainly recommend him to our friends/family.

CS

Jan 26, 2016

From the minute I walked in to the minute I left the dealership with my 2016 RX hybrid my experience was great. Jamal Mitchell was top notch with his service and knowledge of the cars. He was able to accommodate all my requests in a efficient manner. I also had a wonderful experience with Sanjay Khairmode in the finance department. More dealerships need to be like this one.CS

TomZ

Jan 26, 2016

My second experience with this dealership was even better than my first. Spero Coston is truly a wonderful person to deal with. He is a gentleman, very well versed in everything Lexus. A real pleasure to do business with such a person. Also Danny Blinn needs to be recognized because he set me up with Spero. They are both a 10 on a scale of 1 to 10. If I could go higher I would.

Blackdogggg

Jan 24, 2016

They treat you with respect. That's all that counts. Service is first class. Sales is straightforward. Herb does it right. I would say much better than other Lexus dealers I have been to.

JMS

Jan 24, 2016

We had a great experience working with Jamal Mitchell and getting our lease. We love the car and the service was excellent! We look forward to continuing our relationship with this dealership in the future. Thank you!

MMM

Jan 22, 2016

Last weekend I purchased a used vehicle at Herb Chambers Lexus of Sharon. I was extremely happy and impressed with the whole experience. I absolutely would recommend my salesperson Larry Broderick because he was so informative and personable. He went out of his way to be accommodating, making sure I never felt pressed or uncomfortable. Larry Broderick (sales consultant), Robert M Ross (sales manager), and Sam Li (business manager) were all able to make the whole process straightforward and effortless. It was a pleasure working with all of them.

Linda979

Jan 21, 2016

I can't tell you enough that Emile Salem., made my purchase of a NX200T Lexus a breeze . All the staff was lovely. Niko in finance answered all my questions with such ease. My experience was so stress free. With such gratitude! Regards, Linda Castelli

MMM_1118

Jan 21, 2016

Last weekend I purchased a used vehicle at Herb Chambers Lexus of Sharon. I was extremely happy and impressed with the whole experience. I absolutely would recommend my salesperson Larry Broderick because he was so informative and personable. He went out of his way to be accommodating, making sure I never felt pressed or uncomfortable. Larry Broderick (sales consultant), Robert M Ross (sales manager), and Sam Li (business manager) were all able to make the whole process straightforward and effortless. It was a pleasure working with all of them.

harry123

Jan 20, 2016

I had an outstanding experience at Herb Chambers Lexus when they came up with a great deal for me RX450H, which I love. The sales person, Larry Broderick, was exceptional in the way he handled some of the complexities of the transaction and he is a real professional. I highly recommend both Larry and Herb Chambers! John Fahey

John Fahey

Jan 20, 2016

I had an outstanding experience at Herb Chambers Lexus when they came up with a great deal for me RX450H, which I love. The sales person, Larry Broderick, was exceptional in the way he handled some of the complexities of the transaction and he is a real professional. I highly recommend both Larry and Herb Chambers! John Fahey

Leslie McGowan

Jan 18, 2016

Mark was very efficient and wonderful to deal with as well as Devin Teixiera and Ming "Sam" Li in the Finance Dept. Everything was ready, as promised.

Amin Abou-Ghalyun

Jan 15, 2016

I have purchased a used vehicle as its a one owner car ..... clean carfax ... It showed that it hasn't been in accident ever .... Well after I have I bought it... I found out from the DMV that this vehicle has been in a chain crash acciedant... Front and rear collesion impact ... I have notified the dealer there was No cooperation to resolve this problem. Be careful.... Used car and the general manager are aware and they weren't cooperating well enough.... Be careful.

Din7777

Jan 15, 2016

Thanks to my salesperson, Larry Broderick my purchase of a new RX 350 has been a surprisingly great experience. He answered my endless questions, and quickly got answers from others where needed, also, he dealt quickly with interruptions from others, and wasn't pushy with me, He's relaxed and fun to deal with, which really helped because car options are so complicated and I have bad memories of transactions at other dealerships. Sanjay then offered and thoroughly explained the extended warranty options. The showroom is large and well lit with enough model variety to quickly but thoroughly wade through the options. Then there's the car - it was love at first sit because of the lumbar support, and ease of access with my back issues. It's exterior design also stands out from others.

Din7777

Jan 13, 2016

Just bought a new RX 350. It's been a surprisingly great experience! I recommend my salesperson, Larry Broderick, because he answered my endless questions, and quickly got answers from others where needed, also, he dealt quickly with interruptions from others, and wasn't pushy with me, He's relaxed and fun to deal with, which really helped because car options are so complicated and I have bad memories of transactions at other dealerships. Sanjay then offered and thoroughly explained the extended warranty options. The showroom is large and well lit with enough model variety to quickly but thoroughly wade through the options. Then there's the car - it was love at first sit because of the lumbar support, and ease of access with my back issues. It's exterior design also stands out from others.

KOwens

Jan 11, 2016

I purchased a 2016 Lexus ES 350. My sales associate Jamal was very knowledgeable and friendly.

MoeG

Jan 11, 2016

I came in to the Herb Chambers of Sharon without any expectation but walked out with the best deal I can dream of. Not only I got in my opinion more money for my trade but also got a sweet deal on the car I bought. I really thank the whole team at this dealership especially Nick Salem for making my experience as easy and smooth as possible with hassle free. You guys are the best in business.

MohammedGaabass

Jan 11, 2016

I came in to the Herb Chambers of Sharon without any expectation but walked out with the best deal I can dream of. Not only I got in my opinion more money for my trade but also got a sweet deal on the car I bought. I really thank the whole team at this dealership especially Nick Salem for making my experience as easy and smooth as possible with hassle free.You guys are the best in business.

rpg100

Jan 6, 2016

I have purchased several cars from the Chambers Group. The first was a SAAB. After a rocky start with a Lexus sales rep, I received fantastic assistance from the sales manager.Specifically I would like to recognize the Great service provided by Paul Rota, a recently promoted Service Manager.He continually calls to keep you updated of your car's repair progress, and makes recommendations based upon his experience as a technician.Paul has a wonderful personality and I congratulate the Chambers team on recognizing his skill and professionalism.Thank you,Rick Goldman

chrisrxpro

Jan 5, 2016

I had an excellent buying experience here! Don and Sanjay were very helpful throughout the buying process. It was a seamless transaction due to their assistance! Thanks again for everything!

Mvy

Jan 2, 2016

This is our sixth Lexus. Completely satisfied with all aspects of the purchase. Spero Coston outstanding as usual and a thorough pleasure in every way.

LexieLover

Jan 1, 2016

We had a wonderful experience with Marc Vigor as our rep. He was knowledgeable, attentive, and very professional. We bought on the spot after test driving 2 options. We highly recommend this dealership.

dcistoldi

Dec 29, 2015

Spero provides excellent customer service. He knows what to do and he performs. The pursuit of perfection is in his blood and he never stops trying to obtain it.

Sal V.

Dec 28, 2015

My RX350 lease I was driving through my company was coming to an end. I came back to Herb Chambers Lexus and had the pleasure of working with Chris Smith who was able to find just the right vehicle for me. My wife and I could not be happier. I will absolutely be returning for my next vehicle.

WES Norwell

Dec 23, 2015

I just purchased a car from Herb Chamber. This was my first experience at this car dealership. My sales person, Vitor, could not have been more helpful. He made for a very pleasant experience. I would recommend him to anyone interested in buying a car

Douglas Rodman

Dec 19, 2015

I believe this is the fifth vehicle purchased at you're Dealership. That in itself speaks volumes.Its truly a pleasure dealing with Gerry Baker. He doesn't waste my time and he delivers.

Steve Groff

Dec 19, 2015

Great Experience!From Marc Vigor, my rep for the past several years, to the rest of the team, I was very pleased with the customer service throughout the purchase process. They addressed any and all issues, of which there were few. It felt like a true partnership.

Bill Mac Leod

Dec 18, 2015

driving is now happiness, thanks to all involved.All sales people and service people could not be any more courteous and polite and and so knowlegable. thanks to all.

mb000

Dec 15, 2015

I walked into the dealership and did not know what to expect. I was in the market to change my BMW to different SUV, but did not know what to get and never drove a Lexus before. We met our sales consultant Vitor Duarte. I cannot even say enough about him. He was so professional and patient with us. Answered all our questions no matter how simple or complicated they are. He tried to find the Right car for me, and He truly did. I love my new RX350. Vitor and his sales Manager worked with my husband on the deal and truly did go above and Beyond. The service did not even stop here, Vitor introduced us to the financial Department he even stayed with us after his business hours to make sure we all set. Sanjay at the Financial Department, was simply amazing. He knew every single option out there, and truly worked with my husband to make sure we had the right option for us. He was very thoughtful and explained everything to us. He even stayed after his business hours, and followed up with us on all the paper work. Vitor took care of all the licenses, he even delivered the car to my business address and followed up with us days after I had my car to make sure I did not have any questions. Thank you Vitor& Sanjay for amazing car buying experience. You converted us the Lexus Brand. Thank you MB

Rita L.

Dec 15, 2015

My husband and I recently purchased a 2016 Lexus NX with Herb Chambers Lexus at Sharon MA. This is our 5th car that we purchased from Herb Chambers and we have to say this has been the most wonderful experience of our car purchase process. This is not possible without the help from Helen Xiao. She is very diligent and responsive to all communications. She was also been very patient with us throughout the entire process. Helen is not the usual gimmicky salesperson that you would get from a car dealer. She listened attentively to what we want and went out of her way to find the right car that fitted our needs. We really appreciate all the time and effort that she had put through to make our purchase a lot easier and smoother.

mb000

Dec 15, 2015

I walked into the dealership and did not know what to expect. I was in the market to change my BMW to different SUV, but did not know what to get and never drove a Lexus before. We met our sales consultant Vitor Duarte. I cannot even say enough about him. He was so professional and patient with us. Answered all our questions no matter how simple or complicated they are. He tried to find the Right car for me, and He truly did. I love my new RX350. Vitor and his sales Manager worked with my husband on the deal and truly did go above and Beyond. The service did not even stop here, Vitor introduced us to the financial Department he even stayed with us after his business hours to make sure we all set. Sanjay at the Financial Department, was simply amazing. He knew every single option out there, and truly worked with my husband to make sure we had the right option for us. He was very thoughtful and explained everything to us. He even stayed after his business hours, and followed up with us on all the paper work. Vitor took care of all the licenses, he even delivered the car to my business address and followed up with us days after I had my car to make sure I did not have any questions.Thank you Vitor& Sanjay for amazing car buying experience. You converted us the Lexus Brand. Thank you MB

torch71

Dec 10, 2015

Marc is the driving force in my continuing to purchase the RX 350 from Herb Chambers ---- he's honest , and knowledgeable , and easy to work with ---- I've bought several RX 350's from Marc and will continue to do so in the future --- I recommend him most highly ---- he's truly as asset to Herb Chambers and to the guests he works with ---

hopemil

Dec 7, 2015

I recently purchased a used Lexus at the Herb Chambers dealership in Sharon. It was an overall great experience. The dealership was especially busy the night I was picking up my car, but I never felt rushed. Working with Gerry Baker was fantastic!

happy customer Paul

Dec 6, 2015

Lexus is a top notch product sold buy a top notch dealership, very happy to have dealt with Herb Chambers dealership of Sharon, salesman Jose Oliveira and everybody else. I know Im in good hands for as long as I own my Lexus. a very happy customer BIG THANKS

Gesiel

Nov 30, 2015

Best car buying experience EVER!!! I was met with an intelligent and friendly staff. The salesman Vitor Duarte was knowledgeable and a patient listener. No one made me feel pressured to buy anything I didn't want to. The price was reasonable and discounts generous. Even when I was closing with finance I felt at ease, not pressured and well informed. I will definitely do business with them again.

ken

Nov 28, 2015

My experience with Herb Chambers was outstanding. From the time we entered the showroom to signing papers everyone was very professional and courteous. Our salesperson, Jose Oliveira, did an outstanding job. He help us to find the right car. He was the best carsalesperson that both my wife and I have ever dealt with.

Mike12

Nov 25, 2015

I've been taking my GS350 for service into this dealership since I bought it in 2006. I've always been treated very well, but Patrick has even stepped up that great service. He thoroughly explains what needs to be fixed when I have repairs and is extremely accommodative and friendly

cargal

Nov 22, 2015

Can't say enough about how happy I am with the service I received at Herb Chambers Lexus in Sharon. Patrick Lage provided excellent service and the work done on my car was done perfectly. I would recommend Patrick Lane and Herb Chambers very highly!!

Linh Moy

Nov 21, 2015

Marc vigor helped me and was unbelievable helpful. He was so genuine and looked for everything I needed. He wasn't pushy like the other dealership I went to. I got a Lexus RX 350 and got an amazing deal. Even the account, I forgot his name, was super helpful. This is the only type of dealership experience that I would want.

BMW Driver

Nov 20, 2015

While not in the market for a Lexus, my wife and I drove past the Sharon Lexus dealership and decided to take a U-turn to see what Lexus is all about. We currently own Mercedes R 350, BMW 335 Xi, and BMW Z 4 and have been very happy Mercedes/BMW customers for 15 years. Well, we were greeted at the dealership by Jamal Mitchell who made us feel welcome by providing a dealership tour and introducing current 2015/16 new inventory. We loved the lines of the RX 350 and took a test drive. From that point on, Jamal did an outstanding job of detailing the vehicle, dealership services, and helping us make the decision to say goodbye to our Mercedes R 350. After a week of driving the car, we are thrilled with the purchase and still impressed with the both the dealership and Jamal's professionalism. Nice job guys!

BMW Driver

Nov 20, 2015

While not in the market for a Lexus, my wife and I drove past the Sharon Lexus dealership and decided to take a U-turn to see what Lexus is all about. We currently own Mercedes R 350, BMW 335 Xi, and BMW Z 4 and have been very happy Mercedes/BMW customers for 15 years. Well, we were greeted at the dealership by Jamal Mitchell who made us feel welcome by providing a dealership tour and introducing current 2015/16 new inventory. We loved the lines of the RX 350 and took a test drive. From that point on, Jamal did an outstanding job of detailing the vehicle, dealership services, and helping us make the decision to say goodbye to our Mercedes R 350. After a week of driving the car, we are thrilled with the purchase and still impressed with the both the dealership and Jamal's professionalism. Nice job guys!

Michael Marcus

Nov 19, 2015

I am amazed that a dealership could be so bad...especially a Lexus dealership. I spoke to sales people, and a manager and got zero satisfaction. Everything starts in the sales department and if it's no good there, then it's only downhill as far as I'm concerned. I tried to order a fully loaded RX 450h f sport and was totally turned off by the sales manager. He made all kinds of excuses as to why I MUST pay sticker price for the car and there was no negogiating...none!I would recommend this dealership to anyone; especially the sales department. I was supposed to speak to Mr. Rizzitano, but I believe I was handed off to one of his underlings who was of no assistance.

Lynne

Nov 18, 2015

Just leased a 2016 Lexus ES....our third one!! The vehicle is amazing with some great, new changes in the 2016. The dealership has always been wonderful but our experience is always outstanding because of Sam Prusak, our salesman. Sam has worked with us for many years now and is always professional, friendly, knowledgable and very caring. Never pushy. He has come to know exactly what we like in a vehicle and communicates with us over the months. He is an exceptional salesman !! Thank you again for a great experience ....Steve and Lynne

MFT

Nov 18, 2015

My wife and I decided to stop by the Herb Chambers Lexus dealer in Sharon one afternoon just so my wife could experience driving an SUV ( RX350 ). We had pretty much decided on a vehicle to replace her current lease but that all fell apart at the Lexus store.We met Rob Williams, a sales & leasing consultant and the rest was history. His product knowledge was second to none. He made us feel so comfortable we felt as if we had know him for years. His attention to detail was fantastic. He answered every question we asked in a professional and warm manner.Rob worked out the perfect deal for us with his sales Manager, Johnny Saghbini ( another wonderful person ) and we finished off with Chris Gabresi ( another wonderful guy ) and we drove home in it a few days later.Rob took us through their entire location including the service department, their repair area and the snack bar and customer lounge. The delivery day experience was thorough and painless and we learned a lot about our new vehicle from Rob.If you are thinking of checking out a Lexus you have to ask for Robert Williams and tell him that Mike and Leslie highly recommended him.

ready1983

Nov 17, 2015

meet with jose at the Sharon location he and the finance guy forgot his name I know he was from Africa, the both of them were fantastic and got my deal approve with ease. I would definitely recommend my colleagues to jose and his team. my hats off to you.

mikeb123

Nov 16, 2015

Excellent job by Jamal and the team. In & out just the way I like it. The service is always excellent and the product speaks for itself.

gbello

Nov 15, 2015

My wife has owned various Volvo's over the past 30 years, Many friends of ours have driven a Lexus and convinced my wife and i to look at one so we did. It turned out to be a real positive experience for both of us. What made it such a positive experience was the salesman Marc Vigor. Marc was a gentleman. He spent a lot of time with us and answered all our questions. His patience and attention to detail was remarkable. My wife and I are both in our mid sixties and have gone thru this process many times and Marc was the first salesperson that we truly liked and respected. Unfortunately my wife is a creature of habit and still wanted to look at the new S-60 Volvo at your new Volvo dealership in Dedham. She did lease a new Volvo from your new Volvo dealership but i think because of her experience with Marc Vigor her next vehicle will be a Lexus. When my current lease is up with BMW i plan on coming back to Lexus to purchase a new vehicle from Marc.

djpupdawg

Nov 10, 2015

Been my go to spot for the last 10years, when it comes to service & upgrading. Just when I thought it couldn't get any better, the sales team had me in & out of my 06 IS250 & into a 2014 IS350 within 2hours! ZEEEROOO Hassle!!! My go to guys there, Mark F - in Service & in sales John A - Sales Manager & Vitor Durante, ask for them & tell them Pup sent you!!! Thanks for the over the top customer service!! MUCH LOVE!! Very happy Lexus Owner (for the past 10+ years now) Karim!

djpupdawg

Nov 9, 2015

Been my go to spot for the last 10years, when it comes to service & upgrading. Just when I thought it couldn't get any better, the sales team had me in & out of my 06 IS250 & into a 2014 IS350 within 2hours! ZEEEROOO Hassle!!! My go to guys there, Mark F - in Service & in sales John A - Sales Manager & Vitor Durante, ask for them & tell them Pup sent you!!! Thanks for the over the top customer service!! MUCH LOVE!! Very happy Lexus Owner (for the past 10+ years now)Karim!

Irene H

Nov 6, 2015

Our recent experience finding a suitable ES350 through the help of Helen Xiao. She was pleasant, knowledgable and patient. We will definitely recommend Helen and Herb Chambers Lexus of Sharon to our family and friends.

michael MV

Oct 30, 2015

my only complaint is how much they charge, $85 for and oil and a filter change is really way to high. I got a coupon in email for 15% off so that helped by $10.95 bill was still $62.05. then I got home and at 315 pm I got a coupon emailed to be for $15.00 off . when I was called down because of a leaky shock which they did on warranty, I was told brakes should be done and that 1 rotor was bad on the inside, I said ill wait then when mark F checked me out (he is really good) he told me that the brakes were down to 4-5 mm and that they come with 10 and should be replaced around 3mm probably should be done at the next oil change, totally different story but much more explanatory, over all experience was good but prices are freightening they told me 1 axle would be $400-$500. Why can I get my iNFINITY done at the dealer fvor $29.95 oils and filter with wash and vacuum and its 82 for a Lexus

jmed

Oct 27, 2015

Great buying experience!! Called ahead on the car(Lexus is 250) I was interested in, when I arrived the car was all ready for the test drive. Johnny Saghbini) and Sam Prusak were a pleasure to work with . Absolutely no pressure and was not an all day adventure (Though if it was I wouldn't have minded at all....beautiful atmosphere). They were able to work a deal with me on a trade that didn't hold any equity. By far the best experience I have ever encountered when making a car purchase. So happy to be back in the Toyota family of cars again! Thank You Sam!!

Patty, NH

Oct 26, 2015

After doing my research on line I called ahead to confirm 3 vehicles were still available before making the 3 hour round trip drive down from NH. When I arrived the young sales associate was unable to locate the vehicles, apparently 2 were sold over a WEEK AGO and yet their system still had them showing available. He managed to find the 3rd car which was being serviced and unavailable for a test drive. What a COMPLETE waste of my time. It appears to me it was a bait and switch on the vehicles. Advertise a great deal, draw the customer in and then tell them "Oh I'm sorry we sold that vehicle a week ago". This is EXACTLY why people hate car buying.

tone0627

Oct 25, 2015

Excellent overall experience in purchasing a vehicle from a representative by the name of Jose Olivier a . Overall experience was extremely pleasant. I would recommend this dealership and representative to anyone.went back a week later and bought another vehicle.

My Nino

Oct 22, 2015

I was a little apprehensive at first but once I met my salesman Sam Prusak, I felt much more at ease with the whole process. I was in for an oil change on my LS460 and decided to take a look at the SUV's. After I spoke with Sam and he heard my concerns, he found the perfect car for me. I have always enjoyed coming to Lexus in Sharon & have always liked the whole experience from sales all the way to service. Sam and my service advisor Mark are the best and that's what keeps me coming back to this dealership.

pjross22

Oct 20, 2015

Recently leased a NX200 coming off a used IS250. Nick Salem made the process as smooth and easy as possible. He was very communicative while waiting for my car and during the delivery process. He was very knowledgeable and was able to answer my abundance of questions. Robert Ross and Niko K also worked really hard to make my experience super positive! Thank you!

PJ

Oct 20, 2015

Recently leased a NX200 coming off a used IS250. Nick Salem made the process as smooth and easy as possible. He was very communicative while waiting for my car and during the delivery process. He was very knowledgeable and was able to answer my abundance of questions. Thank you!

kevgcantor

Oct 19, 2015

Mark Vigor did a great job, made the car buying experience very enjoyable!

Aero1965

Oct 18, 2015

Had a difficult problem with my new NX's Yokohama tire noise. Working closely with Service Manager Dan Nagalha, he hit upon a solution after months of trial and error, that solved my problem. Kudos to him and his staff for not giving up and my thanks.

EdUSMC

Oct 18, 2015

Several friends that have purchased there cars from Hrtb Chamber's have told me about there positive experience's ! Being 74 years of age & having enough experience in purchasing cars in the pas I really did not pay much attention to there comments. Purchasing cars in the past have been very frustrating in the past. I honestly can state what my wife & I experienced Sunday 10/11 was absolutely amazing!From the moment we walked in & asked for a salesperson to assist us we where treated like royalty!Our salesman Marc Vigor listened to our request & proceeded to show us exactly the price range & type of car we where interested in! We test drove 2 vehicles & fell in love with the 2nd Lexus! I did something I have never done before! We actually drove home in I our new Lexus! Marc actually helped us clean out my trunk & move items to my new car! The entire experience from the salesman to the finance arrangements was extremely professional & warm! It felt like I was dealing with family.I had to return to the dealership Friday 10/16 to get my Mass. sticker & registration! The process was amazing! I drove my car in to the efficient check in bay! They asked if I would like to have my 5 day old car washed! My wife & I went up to the "snack bar" & had some refreshments!Before we knew it we where informed our vehicle was ready!What more can I say except ABSOLUTELY AMAZING!!!

constanceH55

Oct 16, 2015

Spero treated me like family, always pleased to hear my voice with any question and very thorough; Niko was clear and friendly, Danny made the perfect introduction. From start to finish- professional, stressless, just fabulous! I travel from Martha's Vineyard to this dealership since I owned my previous Lexus, and I will continue to do so. When you are there, it leaves me with the feeling that I am the most important person in the world...and I love my new RX350

CAH Haber

Oct 14, 2015

Buying a car does not have to be so stressful anymore!!! On September 30th, I visited the Lexus dealership in Sharon looking for a pre-owned Lexus HS that I had seen online. Shortly after my arrival, I was informed by my sales person, Vitor Duarte, that the car was recently sold. After talking to Vitor for a while, he informed me of another vehicle with more bells and whistles than the one I was originally looking for and asked me take a test drive. Since the car was a bit more expensive I was hesitant to make a commitment. Vitor was fantastic throughout the entire time and did not pressure me or made me feel like I had to make a commitment right away. At the end of my test drive, Vitor said he'd try to make the numbers work so I would get a better car ,with less miles, and be a happy customer at the end of the day. Vitor introduced me to Sam, the finance manager, who was also phenomenal and helped me get the best financing. Fast forward a few minutes after and I was a satisfied customer driving a new car. I recommend to anyone that is looking to buy a vehicle to visit Lexus of Sharon. Vitor was great sales person and I would recommend him to all my friends and family when shopping for a car. I understand that buying a car can be very frustrating, but my experience at Lexus has proven me wrong. Great job Vitor and team! *** UPDATE *** On 10/13/2015 I was more than surprised to have received a hand-written letter by Vitor, thanking me for my business and also a selfie of us when I originally purchased my car. Got to be honest, I was not expecting that, because I thought there was nothing that would make my experience more pleasant, but Vitor AGAIN, went above and beyond my expectations. I hope Vitor can get recognized for his hard work and dedication to his clients

Sandra Maguire

Oct 13, 2015

I am now driving my brand new Lexus RX350 thanks to Nick Salem. Great deal, great service, professional & never pushy. Thanks Nick, if it weren't for you I would have never had this great opportunity. It's only been a few days, but I love everything about my new Lexus SUV. Chris in Finance was also amazing, thank you Chris!!! A+ in Customer Service for both gentlemen!!

CAH Haber

Oct 13, 2015

Buying a car does not have to be so stressful anymore!!!On September 30th, I visited the Lexus dealership in Sharon looking for a pre-owned Lexus HS that I had seen online. Shortly after my arrival, I was informed by my sales person, Vitor Duarte, that the car was recently sold. After talking to Vitor for a while, he informed me of another vehicle with more bells and whistles than the one I was originally looking for and asked me take a test drive. Since the car was a bit more expensive I was hesitant to make a commitment. Vitor was fantastic throughout the entire time and did not pressure me or made me feel like I had to make a commitment right away. At the end of my test drive, Vitor said he'd try to make the numbers work so I would get a better car ,with less miles, and be a happy customer at the end of the day. Vitor introduced me to Sam, the finance manager, who was also phenomenal and helped me get the best financing. Fast forward a few minutes after and I was a satisfied customer driving a new car. I recommend to anyone that is looking to buy a vehicle to visit Lexus of Sharon. Vitor was great sales person and I would recommend him to all my friends and family when shopping for a car. I understand that buying a car can be very frustrating, but my experience at Lexus has proven me wrong. Great job Vitor Duarte and team!*** UPDATE ***On 10/13/2015 I was more than surprised to have received a hand-written letter by Vitor, thanking me for my business and also a selfie of us when I originally purchased my car. Got to be honest, I was not expecting that, because I thought there was nothing that would make my experience more pleasant, but Vitor AGAIN, went above and beyond my expectations. I hope Vitor can get recognized for his hard work and dedication to his clients

umma.gee

Oct 12, 2015

This is by far the best car experience I've ever had! Jose was very professional , didn't play any haggling games I love the way he handled the deal giving me a better vehicle then I wanted for less, the overall experience was great, a awesome team , the finance department guy Chris is very personable, I definitely feel like this is more than a dealer, I feel like they are my new Lexus family!

mac683

Oct 10, 2015

Rob was a joy to work with. He is pleasant, professional and a joy to work with. I am thrilled to own another new Lexus. Rob made the numbers work and moved the purchasing process smoothly. I look forward to visiting him again at Lexus of Sharon. Thanks Rob!

Alan888

Oct 9, 2015

We bought an used RX350 at Herb Chambers Lexus of Sharon about 3 months ago (sorry for the late review, were out of the country ), we are so happy with is car, And more importantly our Sales representative, Mr. Sam Pellows, treated us with the upmost of respect and his knowledge of the vehicle was outstanding. thanks to Sam, our overall purchasing experience was excellent. I got to say that youre excellent dealer, you have excellent service, excellent car, I will be definitely coming back for our next Lexus.

Adamr10

Oct 8, 2015

I've got say, Herb Chambers Lexus of Sharon,MA service station is the best customer service I've ever experienced! Patrick Lage, one of the service managers went above & beyond with outstanding customer service skills & gave me complete confidence that my car was in good hands. Request Patrick Lage to be your service manger next time you service your Lexus & you won't be dissapointed.

Bob

Oct 8, 2015

Our first Lexus experience and we were overwhelmed! Pleasant staff, amazing facility. Vitor Duarte was professional, very knowledgeable and relates well to customers. From initial test drive to fully explaining every feature of the RX350, the entire process was smooth and seamless. Chris in Finance was also excellent. I can see why Herb Chambers Lexus is so highly rated, and I would not hesitate to recommend them to anyone!

someyounguy

Oct 8, 2015

The entire team tried to help me even when I initially got a used car that had undisclosed bumper damage by the previous owner. I was able to exchange it without issues. Jose was great in assisting me.

coleping

Oct 6, 2015

Robert Williams is a very helpful man. He gave us a good advice about which car we should choose and it is the right one for us.

lexusrxgirl

Oct 1, 2015

I would recommend this dealership to anyone in the Lexus market, Make sure to ask for Marc Vigor he knows his stuff and he makes everything very comfortable loved the experience.

Papamichael

Oct 1, 2015

My NX 200 T was the 8th Lexus I have bought or leased from Herb Chambers of Sharon, and as usual the customer service and professionalism were excellent. Gerry Baker was my salesman for the third time, and once again he was knowledgeable and helpful. Sam Ming in Finance was also very helpful in completing the lease paperwork.

Kyle G.

Sep 30, 2015

I was recently came to Herb Chambers Lexus in Sharon interested in an IS300. I worked with Jessica and Chris, who were excellent in meeting my needs and following up with me. Unfortunately, I didn't end up purchasing a new vehicle, but when I am ready, I will certainly be back there based on this experience,

Professor Tom

Sep 30, 2015

This the second car that I have leased from Herb Chambers through Sam Prusack and as usual things went extremely well, My wife has leased and bought through Sam as well and the service was great as well.

Rich

Sep 30, 2015

Just bought a gs350 and love it. Salesman Jonathan Osario was terrific. Beautiful dealership.

coffee1393

Sep 29, 2015

Excellent !!!Excellent!!!! Spero a pleasure to work with, a wonderful man. He was a wonderful salesman, a total gentlemen. I would highly recommend herb chambers dealership to anyone.

GDeg

Sep 28, 2015

I was in Herb Chambers on Saturday afternoon just walking the lot looking for cars with my daughter, who just graduated college . She is interested in buying a car in the near future. We were approached by Jamal Mitchell, who was extremely friendly and helpful. We had an appointment we needed to be at so we didn't have much time. Jamal was very professional and not pushy. We will definitely be back when my daughter is ready to purchase for what I anticipate to be a very pleasant experience.

Shelli

Sep 28, 2015

I received a call from Herb a Chambers Lexus, in Sharon, Ma, after filling out a form indicating I was looking for a 2015 Lexus NX. I made an appt. and received a confirmation call from Robert, the Sales Manager. He was very pleasant, and greeted me at the door on the day of my appt. He introduced me to Jose Oliveira, a sales person, and Jose answered all my questions and assured me that he would find the car I wanted. Exactly one week later Jose called me and informed me that my car had arrived! The car actually had a few more extra features too!! The finance process was very smooth, and I drove off with my beautiful car the same day! I honestly don't like the process of buying a car, because some dealers give you the run around, and you end up spending your whole day trying to buy a certain car, and by the end of the day, you walk out unhappy, frustrated, and no closer to buying a car than you was when you walked in. I spent a total of 4 hrs between the first appt, and the delivery of my car! Jose, Robert and the finance manager Sam, were very efficient! I would recommend them to anyone!! Thanks guys!! I LOVE my car!!!

Shellpea

Sep 27, 2015

I received a call from Herb a Chambers Lexus, in Sharon, Ma, after filling out a form indicating I was looking for a 2015 Lexus NX. I made an appt. and received a confirmation call from Robert, the Sales Manager. He was very pleasant, and greeted me at the door on the day of my appt. He introduced me to Jose Oliveira, a sales person, and Jose answered all my questions and assured me that he would find the car I wanted. Exactly one week later Jose called me and informed me that my car had arrived! The car actually had a few more extra features too!! The finance process was very smooth, and I drove off with my beautiful new car the same day! I honestly don't like the process of buying a car, because some dealers give you the run around, and you end up spending your whole day trying to buy a certain car, and by the end of the day, you walk out unhappy, frustrated, and no closer to buying a car than you was when you walked in. I spent a total of 4 hrs between the first appt, and the delivery of my car! Jose, Robert and the finance manager were very efficient! I would recommend them to anyone!! Thanks guys!! I LOVE my car!!!

pjdurand

Sep 24, 2015

Robert Ross and Ed Simpson went out of their way to make sure our buying experience was top notch. From the time we spoke on the phone, through the sales process, to the delivery we experienced nothing but professional exceptional service! The showroom was breathtaking, the service was extrodinary and the overall experience was beyond expectation! Highly recommend Herb Chambers Lexus dealership to anyone looking for a luxury vehicle in a very pampered sales environment!

Darlene Musto

Sep 23, 2015

Dan Negalha was instrumental in correcting some issues i had with my 2007 lexus. I have used the service department for some time but decided since my last visit i will never go anywhere else. There was an issue with my leather seat that i brought to the attention of a consultant years ago but did not insist on resolving the issue not thinking that the leather would continue to break down. after bringing it to Dans attention he asked no questions just said "ok we will take care of it" and he did. I was sent home with a car to use while Lexus had my seat reupholstered. I can not thank Dan and Nicole Thomas enough! Nicole even detailed my car for me. Trust me Herb Chambers Lexus on 25 Providence Highway in Sharon is number 1 Thank You Darlene Musto

Kevin

Sep 23, 2015

I had a pleasure to work with Les on my purchase of IS 350 during this week. I can say that he is the best salesman I had ever met. We had a great time together. He showed me every single feature that my new car has. He answered all of my questions very clearly. I highly recommend future car buyers to meet with Les for your visits.

Ricardo Casanola

Sep 22, 2015

I worked with Jose Oliveira at the dealer and he was a joy to work with. He made the whole buying experience pleasant. What I have to say first and foremost is that he's relatable, he's friendly, and he even knows his stuff about the cars. While I plan to enjoy my new car for the foreseeable future, I look forward to working with him again! Thanks!

Lexusbest

Sep 21, 2015

Owning and driving my Lexus RX 350 for 6 years, it looks like time to get another one. So I went to Herb Chambers Lexus in Sharon, my sales consultant Don Xu, very professionally took me through the process from test drive to delivery. Although I have driven Lexus for years , he still kept me updated on the new technology and delivery progression. I am a very satisfied my Lexus purchasing and will prefer do business with Herb Chambers Lexus again.

Rcasanola

Sep 21, 2015

I worked with Jose Oliveira at the dealer and he was a joy to work with. He made the whole buying experience pleasant. What I have to say first and foremost is that he's relatable, he's friendly, and he even knows his stuff about the cars. While I plan to enjoy my new car for the foreseeable future, I look forward to working with him again! Thanks!

JulieCough

Sep 18, 2015

Had an overall wonderful experience ( I hate going through the car buying process!). No games, just up front honest professional staff. Our salesperson Jose Oliviera was professional, knowledgeable as well as personable. He made the process painless. Apon returning to the dealership to pick up the registration and have the inspection done, Jose was there to assist with the navigation system, bluetooth, etc.Highly recommend this dealership. Sales manager Robert was a pleasure to deal with as well.

Julie C

Sep 17, 2015

Went into the dealership last weekend and drove away our first Lexus. The entire experience was painless and our salesperson Jose O. was professional, knowledgeable as well as very personable. He made our transaction truly painless from start to finish. When my husband returned to pick up the registration and have the inspection done, Jose was there to patiently offer instructions on the navigation system and set up bluetooth, as well as go over other questions that we had. And my husband enjoyed lunch in the cafe while the car was being inspected and washed. Great job Jose!

KB

Sep 14, 2015

Fast, efficient and fair. This is the second car purchased from Marc. I needed to trade in a Jeep for a RX350, similar to one we purchased from Marc years ago.With the overall trust of Herb Chambers and Marc, I knew I would get a reasonable deal.Also the Internet sales manager Ben Caron responded very quickly last night when I inquired innthe availability of the car.

Kgolfer

Sep 13, 2015

I visited the showroom to look at an Internet special, but was disappointed that it wasn't right for me. However, the group worked hard to make me happy with a different vehicle, and I left with the perfect car for my family. Thanks to all!

Krystal JY

Sep 10, 2015

The service here was really beyond my expectation! Buying a car here is totally enjoyable:) Jonathan was so patient answering all your questions, and providing you the best u want! And the price they offered is really great!

Steve

Sep 10, 2015

I have bought many new cars in the past. This was by far the easiest, non stressful experience I have had. The salesperson, Chris Smith helped us purchase an automobile, he didn't sell us one. I'm a customer for life!

greggyfranchise

Sep 7, 2015

I wanted to state that I am completely satisfied with the purchase of my new car. I'd like to take my hat off to Jose Oliveira he made the process very simple and yet made me feel like I wasn't just another customer in a dealership. He was also very knowledgeable about the car that I was interested in. I will definitely be recommending your location to others as i continue to get compliments on the vehicle he sold me. Thank you again Jose !

Greg Franchise

Sep 7, 2015

I wanted to state that I am completely satisfied with the purchase of my new car. I'd like to take my hat off to Jose Oliveira he made the process very simple and yet made me feel like I wasn't just another customer in a dealership. He was also very knowledgeable about the car that I was interested in. I will definitely be recommending your location to others as i continue to get compliments on the vehicle he sold me. Thank you again Jose !

DWard

Sep 4, 2015

My experience with Spero Coston and Sam Prusak was a tremendous experience. Both Spero and Sam took the necessary care and detail to make certain I was very pleased and accommodated. This was my second Lexus and will only purchase from this dealer. Daniel Negalha from the service department also played a major part in my purchase. Sanjay Khairmode from finance was also very helpful for the extras. Thanks to all!

hailey19

Aug 28, 2015

My wife and I had a very enjoyable experience purchasing a used car for her at Herb Chambers Lexus.We arrived on the first trip to find the dealership closed, but yet while roaming the grounds looking, we were met by Sandra who took the time to talk with us and invite us back when we had time. We ended up working with her and are very pleased with all of the services we received. Sandra went overboard to be sure that all of our questions and concerns were addressed. I believe she understands good saleswomanship and the importance of helping to satisfy the customer!

Jarrod Jones Broker/Owner of Jones Property Group

Aug 28, 2015

I wanted to express complete customer satisfaction in purchasing my new car. The highest marks to Jose Oliveira he made the experience easy and clear. He was also very knowledgable about the cars and the buying process. I will definitely be recommending your location to others. Thank you.

edriswebbe

Aug 27, 2015

Sandra Zeica was very professional and kind. She does her job with grace and makes the customer very comfortable. Everyone I encountered along the way made this very big decision really easy. Great staff.

Hali43

Aug 27, 2015

It goes without saying that at first after a lost of my already own Lexus 2008 RX350 due to oil cooling pump letting go causing some damage to the engine. Facing some heavy cost for repairs it was time for me to look for a new vehicle. Herb Chambers was not my first taught of purchasing a new car. But with a phone call from a Sam Pellows, Sales convincing me that I will walk away happy and back into a new Lexus. With all the good help from Mr. Pellows today both my wife and I are very happy that we had this encounter with Sam Pellows, of Herb Chambers Lexus of Sharon, MA. Thank You!

jennym44

Aug 27, 2015

A huge THANK YOU to Marc Vigor for always making my experience at Lexus a great one!! Just got my third car from Marc and as always was smooth and easy. I would never go anywhere else except Herb Chambers Lexus to Marc!!! Thanks again

Paul from Norfolk

Aug 25, 2015

A Big thank you to Nick Salem at Herb Chambers Lexus in Sharon. Just a very pleasant and professional experience while searching for a car for my daughter. Everything from the people to the facility was top notch. A wonderful car and a wonderful experience. Thank You!

capecodjim

Aug 23, 2015

Thanks Helen Xiao and Devin Teixeira! They make an incredible sales team. When we requested a sales associate and Helen came so enthusiastically across the showroom, I knew we were on the right track. She spent a few hours showing us four vehicles with great enthusiasm. She was knowledgeable in so many facets of each car, even non-Lexus vehicles.So we picked out our CT200h. First, I must say that I am a very hard sell as I have previously been involved in Internet based car sales. Devin came to negotiate the detail. We agreed on the price, with some discussion. As I said, I am a hard sell. But I had hesitation to close because of some scratches on the car. Devin told me to call him the next day as he would see what he could do. When we talked the next day, he said to give him 48 hours and he would fix it up good as new. The skeptic in me said, 'oh sure'. It only took 24 hours and the results were phenomenal. My 2011 looked brand new. Remember, it takes a lot to impress me...Being a teacher, I am encouraged to see young people work hard and be successful. These two fit that bill. As far as Lexus sales go, I am sure that my 2011 CT200h was not their biggest sale of the month, by any means. But they never let me know that. I could have been purchasing an LS460 for alI I knew (I wish).Great customer service. Far, far above expectation.

Jay & Heidi

Aug 21, 2015

I had another great experience at Herb Chambers Lexus when my RX was recently in for service. Patrick was my adviser whom I know well however at the last moment I could not make the appointment so my wife volunteered to bring the RX in for its scheduled service and detailing.Although she had never been in before she told me that Patrick and the Service manager Dan treated her with complete warmth, as you would an old friend. She got written up immediately quickly got into a new Lexus loaner car and returned with all the work completed perfectly and after the detailing the 39,000 mile SUV looked like new again.As always everyone here is very professional and helped us every step of the way. Patrick and Dan do not meet our expectations they EXCEED them!! I would recommend this dealer to everyone.

Jay & Heidi

Aug 21, 2015

I had another great experience at Herb Chambers Lexus when my RX was recently in for service. Patrick was my adviser whom I know well however at the last moment I could not make the appointment so my wife volunteered to bring the RX in for its scheduled service and detailing. Although she had never been in before she told me that Patrick and the Service manager Dan treated her with complete warmth, as you would an old friend. She got written up immediately quickly got into a new Lexus loaner car and returned with all the work completed perfectly and after the detailing the 39,000 mile SUV looked like new again. As always everyone here is very professional and helped us every step of the way. Patrick and Dan do not meet our expectations they EXCEED them!! I would recommend this dealer to everyone.

Cecilia

Aug 17, 2015

I needed to get a car asap and went to the Sharon Lexus. I dealt with Sam Prusak and couldn't have been happier. He was very helpful, friendly, and professional. After I got the car, he spent the time with me to go over the car in detail, which was extremely helpful. He also sent a nice text later in the day to see how I was enjoying the car. I would recommend anyone to deal with Sam and Sharon Lexus!!! I also dealt with Kolls, Chris Gabresi and Susan Balzarini. Can't tell you how helpful, thoughtful, and professional all of them were. Job well done to all!! Really makes you feel like family!! I love my new car!!!!

Engineering Doc

Aug 14, 2015

We were very pleased with our sales agent, Helen Xiao, who recently arrived in the US from China, and is the wife of a physician at Harvard Medical School. She was extremely sincere, polite, and responsive. We did not feel she ever tried to game us to manipulate the conversation for the purpose of maximize dealer profit on negotiation. This was very refreshing, and we would not hesitate to buy another car from her and from this dealer.

Maureen S

Aug 14, 2015

Danny and his team always give first class service. I will be a Lexus Brand Loyalist forever based on the service I receive from Herb Chambers Lexus in Sharon.

carla&pete

Aug 14, 2015

Whether we go for a car wash or service we are treated great.sales,service everyone and it's our second car! We have never been disappointed!

ChloeD

Aug 14, 2015

From the moment I drove my car into the service center, I was greeted by a pleasant and very cheerful service writer. Daniel Negalha then proceeded to assist me with my vehicle, explaining in detail what the procedure would entail. He was very patient and thorough with me, as I was not familiar with the process, because it was my first time bringing my car in, due to my husband usually bringing it. Thank you Daniel for all your help.

JennS

Aug 14, 2015

Excellent customer service from the minute you walk in the dealership doors! Daniel Negalha and his staff are truly committed to providing excellent customer service and made me feel right at home. I brought my car in for a routine service and they made sure I was in and out in the time promised. I really appreciate that Daniel took the time to go over the work done and recommended service in detail. Without question, this is the best place to have your Lexus serviced and I will definitely be a repeat customer.

SSFSport

Aug 11, 2015

Danny is a pleasure to work with! He always greets us positively and always has a solution for any problem I (my car) may be encountering. His loyalty to his customers and excellent customer service skills are always apparent and are also visible in the rest of his staff. Danny and his Service Staff always set the bar high and go the extra mile to make sure that all my needs are met with the goal of returning my car in perfect conditions. I cannot imagine servicing my car at another Lexus Dealership. I commend Danny's leadership and customer service! A huge thank you to him for all that he does :)

RX hybrid fan

Aug 8, 2015

Marc Vigor helped my family purchase a certified pre-owned RXh. He was incredibly patient and understanding! We highly recommend him and would definitely go back to him for another Lexus.thanks Marc!

BoomerBuyers

Aug 6, 2015

Sam Prusak was a pleasure to deal with: courteous, straightforward, low-key, accommodating and efficient. I had done my homework and he promptly facilitated quick and efficient inspection of each auto in which I had an interest. Understood immediately what I wanted and directed all of his efforts to accommodate me. Sam is experienced (40 years in the business) and lets his product sell itself. No pressure, no sales routines. My wife and I could not have had a better experience. Thanks, Sam.

Grinny30

Aug 3, 2015

Sam went the extra mile for us on a couple of issues that could have been handled differently. He really made sure that we would be happy with our purchase. There were a number of scratches around the exterior that they had buffed out as well as some dings on the aluminum interior that were taken care of as well. We are very happy with our 2013 GS! Sam will also babysit if you need to fill out paperwork and what not, so that's a plus :)

nga123

Aug 2, 2015

We bought IS-250 and ES-350 with in the same week! Helen Xiao was my salesperson and she was nice care for customer, knowledgeable and seemed to know exactly what I needed without being overly aggressive. She truly made me feel as though he was a long time friend. I highly recommend this dealership as good dealer to buy the cars.

Mr.& Mrs. E.DaCosta

Jul 31, 2015

When ever our vehicle needs maintenance work done,the service is phenomenal. We purchased our car a few years ago and our experience with the service center has been excellent. Even if it's a simple oil change or a bigger job, Mr.Negalha is always very attentive and dedicated to our requests, and concerns every time. The staff is super respectful and friendly. I highly recommend this service center to every one specially to family and friends.Once again, Thank you for your dedication Mr.Negalha and staff it truly shows.

sparkles1320

Jul 29, 2015

I would recommend Sam to anyone wanting to purchase or lease a Lexus. It was the best car buying experience I have ever had. Sam even called several days after I bought mycar to see if I had any questions. If you are going to Lexus to buy a car ask for Sam Prusak for a great car buying experience!Deb Cimo

proftom

Jul 25, 2015

My wife and I have purchased 5 vehicles from Herb Chambers Lexus in Sharon. Our experience has obviously been extremely positive. The last 4 purchases have involved Sam Prusak. We found Sam to be highly reliable, helpful, patient, and someone who we believed to be concerned with our best interests. We more than highly recommend Sam to customers of Herb Chambers Lexus in Sharon.

hawkingCarBuyer

Jul 21, 2015

This dealership's facility is great. I was trading in my Acura for a 2013 white Lexus IS 250. Rob was my salesperson, and he's very friendly to work with and never pushy. He followed through on all the details such as in obtaining my car's registration, which was missing even though I was registered. Highly recommend.Aaron

LinaCaterina

Jul 14, 2015

My experience at Herb Chambers Lexus was completely different than all the other dealerships I have been to, and there were many. Finally, on a rainy July 4th I had an outstanding experience buying a beautiful shiny Matador Red ES 350. My salesman Sam Prusak was professional, considerate and knowledgeable about the cars he sells. He was respectful and dignified. I loved when he stepped back and gave my husband and I a private moment to discuss the car. He gave me choices and didn't try to push towards a certain car. Maybe some of you are like me, I needed that space and was tired of being told what I wanted at other dealerships. The whole sales team was vibrant and fun to work with. Not to mention that my husband and I enjoyed a delicious cappuccino and snack in the gorgeous bar area watching the rain through the soaring high windows. Buying a car should be exciting and fun, and that's exactly what happened at Herb Chambers Lexus! Best if all...Loving the Lexus!

CEN350

Jul 3, 2015

I bought my first Lexus last Nov, a previously owned 2013 Lexus 350RX. Because of Lexus' reputation, I went to the Sharon location to look at cars of this model I had seen online. The salesman, Nick Salem offered to have the car ready to take home that evening, promising to have the scratches on the vehicle removed by that time. Needless to say, the scratches still remain after months of phone calls and visits, the last one on June 29, 2015. I have sent a letter and filled out surveys to no avail. with no response from the dealership. There have been many form letters received by mail asking if "the recent service met my expectations." No, it doesn't!June 29 visit: the 35,000 check was done as expected, car washed and cleaned. However, there was a mix-up in the visit which was previously scheduled for the week before, therefore, there were no loaner cars available,. When I went to pick up my car at 5:30PM, I was extremely upset about the scratches still remaining, but there were no service people to speak to at that time.

kad1125

Jul 1, 2015

I took home my RX350 tonight and could not be happier! Rob Williams was my salesperson and he was professional, extremely knowledgable and seemed to know exactly what I needed without being overly aggressive. He truly made me feel as though he was a long time friend. I highly recommend this dealership as well as Rob.

Lolwutt

Jul 1, 2015

First time car buyer, after looking online for a few weeks I found a used ES 350 that looked like it would suit my needs. I scheduled an appointment, and Janine Ballarino was an excellent help. I came in very unprepared, knowing nothing of the out of state registration procedures, without a check. She helped with all of my questions(and there were quite a few), held the car for me, and arranged for it to be driven to my local DMV for registration and pickup. The entire experience was very pleasant, the location was beautiful, and there were no hidden fees or sales pressure.

sheila graves

Jun 26, 2015

I bought a new Lexus 350 suv and had the best experience ever with Amanda Rosata and Kevin my salesman. Everything went great because of both of them. They were truthful and so helpful to me every step of the way to my purchase! Thank you so much. Sheila Graves

sunshine123

Jun 26, 2015

EXCELLENT, EXCELLENT, EXCELLENT! I couldn't be happier with my new car. This is my 3rd Lexus from Herb Chambers and Spero Coston has been WONDERFUL to work with! He takes his time with you, he doesn't push you, and will show you every car...if you want. He spent several hours with me last week because I wasn't sure what I wanted, and he took me through all the options and scenarios- and was more than happy to do so! I wouldn't go to any other dealer or want to work with any other salesman other than Spero, he is superb and truly cares about his customers!

AC

Jun 26, 2015

This is my first time for car service. Prior to my appointment. I received numerous confirmation at least 6 times via email and one phone call for my up coming appointment. When I arrived on the appointment date. and time. I was advised the person I have to see is no longer working at Lexus. The person who greeted me who took my car and the one who assisted me to process my car for service is not friendly at all. When I got home, I called your office to inquire about the loaner car potential problem. I left a message on answering machine, but I did not receive any return call in a day to two about my question. After two days, I received a call my car is ready for pick up. On the day to pick up my car. I was greeted by another unfriendly staff who took the loaner vehicle, I was told to get inside the reception area. I was not given any instruction on what to do next, since it is my first time to come to service my car. I do not know what to expect. I waited for almost 15 minutes sitting in the reception area and no staff ask me if I need help. Then I notice some of the customer are approaching the receptionist. I decided to inquire to the reception on what to do next. She told me I should have been there to process my car for pick up, I told her I was not given any instruction on what to do. The staff assume that all customers knows what to do next. I tried to voice out my opinion to the receptionist , but she brush me off. She exhibited poor therapeutic communication skills when dealing with unsatisfied customer.

Jay Dave

Jun 18, 2015

I was in search of Lexus car found Mr Sanjay K at Herb Chambers of Sharon. I had deal with him few months back during new Lexus RX 350. This time I was looking for Lexus ES 350 and trade my 2011 BMW. Mr Sanjay again help me to learn the process. He try each way to convinced me to decide on this process. Unfortunately I have not purchase Lexus ES 350 at that time, but I was very satisfied with his very honest and no pressure technique. I'll definitely recommend him and his dealership for future need. I love their no stress style business process.

Barbara6

Jun 16, 2015

Going to Lexus of Norwood is a truly wonderful experience you are treated wonderful by the employees they treat you with the utmost respect and they handle the service department very smoothly

Ellie J

Jun 16, 2015

I just picked up my brand new GX460 from Lexus of Sharon and I must say it was a great experience. I purchased my first Lexus in 2000 from Marc Vigor and then my second Lexus in 2005 again from Marc. After having strayed to other brands for the past few years I decided it was time to return to Lexus and Marc since the other brands could not even come close to a Lexus. I am so happy to say that I will never stray again. Marc has always been a pleasure to deal with and has been more than helpful from day one way back in 2000. Never again will I go anywhere else but Marc and Lexus.Outstanding all the way around. Thanks Marc once again.

nemo

Jun 15, 2015

I wanted a particular interior/exterior color combination. It took some work, but Herb Chambers Lexus of Sharon found it. They certainly put the customer first.

pleased customer

Jun 15, 2015

After having scratches painted over on my hatchback I wanted my scratched Lexus emblem replaced as well. After driving to the dealership to have it replaced, it was found not to be in inventory as was thought and I had driven the distance in vain. Danny resolved the situation and offered to have a service person drive to my home to replace it totally free of charge once the emblem was in stock. This is the type of service I expected and it met my expectation.

LRitt

Jun 15, 2015

I wanted a particular exterior color and interior color combination. They searched until they were able to find exactly what I wanted!

CantonSue

Jun 11, 2015

I recently purchased a Lexus RC from the Herb Chambers dealership in Sharon. It was an incredibly easy and enjoyable buying experience! I dealt with Janine Ballerino in the sales group and she was absolutely fabulous. She's down to earth, extremely knowledgeable on each of the Lexus models and she was very patient in explaining all of the features of the particular car I was buying. Janine went above and beyond my expectations in creating a stellar car buying experience. I will definitely recommend this dealership and Janine, in particular, to anyone I know who is interested in buying a Lexus! I could not be any happier with my purchase!!

Anthony

Jun 10, 2015

I called this dealer few days ago to inquiry about Lexus. I was given a warm welcome by one staff via phone and emailed me information that I needed. We went to visit the place and greeted by Sandra . My initial intention was only to LOOK. I told Sandra what I was looking for in a car. Sandra was very attentive, carefully listening to my preferences in a car and paying attention to details during my visit After talking to Sandra, she showed me the car which she felt was perfect for what I was looking for. I drove the car for test drive and fell in love with the car. I decided to purchased the car on the spot. Clean and warm waiting area with touch of class and friendly staff.

cantonsue

Jun 10, 2015

I recently purchased a Lexus RC from the Herb Chambers dealership in Sharon. It was an incredibly easy and enjoyable buying experience! I dealt with Janine Ballerino in the sales group and she was absolutely fabulous. She's down to earth, extremely knowledgeable on each of the Lexus models and she was very patient in explaining all of the features of the particular car I was buying. Janine went above and beyond my expectations in creating a stellar car buying experience. I will definitely recommend this dealership and Janine, in particular, to anyone I know who is interested in buying a Lexus! I could not be any happier with my purchase!!

Walter4570

Jun 8, 2015

We have bought three cars from Sanjay Khairmode and cannot emphasize strongly enough his help getting us the cars we wanted to purchase in a timely fashion. Your managers were positive in giving immediate answers to any questions we had about cost, deliveries. It wasn't that easy as my husband wanted only rear wheel drive which had to be negotiated with a Texas dealer. Your service department with their own managers has been terrific over the years.....plus the cars themselves are without equal. We have had five and not one of them had a problem....Thank you Lexus, Sanjay and Herb!Lee and Walter Dietzer

Lu212

Jun 8, 2015

Our Sales Consultant Jose Oliveira was Amazing and so helpful!! We were so happy that we drove off in our new vehicle the same day!! Great Experience always at Herb Chambers Lexus- Sharon We are repeat Clients!!

Lu

Jun 5, 2015

Our Sales Consultant Jose Oliveira was Amazing and so helpful!! We were so happy that we drove off in our new vehicle the same day!! Great Experience always at Herb Chambers Lexus- Sharon We are repeat Clients!!

Capecod Joan

Jun 3, 2015

I just purchased a new Lexus car from Sam Prusak. Sam is always courteous, knowledgeable and a pleasure to deal with. He made the car buying experience very easy. This is at least the third or fourth Lexus that we have purchased from Sam. I would highly recommend him as well as Herb Chambers Lexus of Sharon. Sam is truly a top notch salesperson and I will continue to come to Sam as well as recommend him.

dkhumphries

Jun 2, 2015

This is my second purchase of a Lexus at Herb Chambers in Sharon. And both experiences were excellent. My salesman Sam is the best car salesman I have ever dealt with. He is a very personable, accommodating and knowledgeable pressure free salesman. The idea of shopping and bargaining for a new car is not usually something I look forward to. But I am a repeat customer for good reason. Sam and George the sales manager were a pleasure to do business with. I highly recommend buying a car at Herb Chambers Lexus.

John Donovan

Jun 2, 2015

I had a great experience at Herb Chambers Lexus.Michael Clifford & Johnny Saghbini were a pleasure to deal with. I would highlyrecommend this dealership to my friends and family.

Shilps

May 30, 2015

I would highly recommend herb chambers Lexus Sharon . Mr sanjay khairmode did great job . We are very satisfied . He is outstanding proffessional and has very good work ethics . We got great deal because of him . Thanks overall excellent !!!

AlexaPao

May 28, 2015

I've been working with Herb Chambers Lexus of Sharon for years and have had nothing but positive experiences. I cannot recommend them enough!This year alone my family and I leased FOUR 2015 models from them - and we have referred them to all our friends. The Herb Chambers Lexus of Sharon sales team is honest and upstanding - we have been consistently impressed with their integrity and their willingness to negotiate prices that meet our needs.

Kjlanesr

May 27, 2015

Highly professional staff that truly had their interest in providing the best vehicle that met our personal needs in style and price. As a long time automobile buyer this was the best purchasing experience from the moment we walked into the dealership through the leasing arrangement.Kevin & Cay LaneMilford, MA

Latjames

May 27, 2015

I have no much to say, but I would likes to point out that herb-chamber have a best services when it's come to customers satisfaction. I know some dealers might have good services as well, but I can assure those who want to get the best services they deserve to go HERB-CHAMBER because they are the best. James Latjor

mokupps

May 27, 2015

Just leased my third RX from Herb Chambers! Pleasant, low pressure, easy experience. Dealt with Rob Williams (sales consultant), George Sarkis and Niko K. Highly recommend and I will surely be back again!

Ellen

May 25, 2015

I spend 2 crazy days test driving and price shopping for multiple brands. Sanjay was by far the most pleasant to work with. I even tried to bate him asking why I should buy a Lexus over a Mercedes. He would only say "They are both great cars". He was confident in Lexus and never tried to give me a hard sell. George Sarkis the sales manager was also a pleasure to work with. After I had signed all the paper work he still agreed to include an additional feature for free because of a small misunderstanding on my part. He did what was right, reinforcing the Herb Chambers Brand.

Ann Nicholson

May 24, 2015

At Herb Chambers Lexus of Sharon, I worked with Madison Callahan, Nick Salem, Robert Ross, and Niko Kotsiopoulos. Madison was very prompt in scheduling me for a test drive. Nick, my sales consultant, gave me the road test and was also very knowledgeable about the NX 200t. Robert, the sales manager, worked out a deal to which I could not say, no. And finally, Nico, who is their business manager (and fellow Greek), was very accommodating in the leasing options. Overall, I was treated very professionally, and did not feel as if I were in a car dealershipit felt more like I were in a luxury hotel.

annnc3

May 24, 2015

At Herb Chambers Lexus of Sharon, I worked with Madison Callahan, Nick Salem, Robert Ross, and Niko Kotsiopoulos. Madison was very prompt in scheduling me for a test drive. Nick, my sales consultant, gave me the road test and was also very knowledgeable about the NX 200t. Robert, the sales manager, worked out a deal to which I could not say, no. And finally, Nico, who is their business manager (and fellow Greek), was very accommodating in the leasing options. Overall, I was treated very professionally and did not feel as if I were in a car dealershipit felt more like I were in a luxury hotel!

sweave

May 24, 2015

From the time I walked into the showroom until I left I was treated as a valued customer. Mark Vigor was the sales person I worked with and to say the least he was the most professional sales person I have dealt with in my car search. It was his demeanor and no high pressure sales attitude that help me to decide to purchase my car hear. Cheryl Swanson, the Internet manager was also very professional and pleasant to deal with. I would recommend this dealer and Mark and Cheryl to my friends and family

Skiermama

May 23, 2015

Top notch! Salesman, Mac, was kind and very knowledgeable of the vehicles.He was patient. Went in looking for a used convertible but ended up buying a new Lexus. Spent time working thorugh the numbers. Finance office was personable and easy to deal with. Receptionist was cordial and attentive. Showroom was clean and inviting.

RJP new RC coupe

May 22, 2015

Mike and Kolls are great. Xxxxxxxx job great service. They make it so easy to drive your dream car.

odama49

May 21, 2015

First time in my life purchasing a new vehicle that I felt really great leaving the dealership. I purchased a Crafted Edition LS 460 and Sanjay, my salesperson, made it a very pleasant experience. All the personell I came in contact with were very courteous and professional and a lot of fun to speak with. The facility is top notch.

sz123

May 20, 2015

I've recently leased an IS350 and I'm very happy and pleased with the experience I received from the Herb Chambers Lexus in Sharon. Sanjay Khairmode did an excellent job! He was very helpful, professional and courteous throughout the process. I would definitely recommend Sanjay to anyone who's interested in buying/leasing a vehicle. 100% Satisfaction

sz123

May 20, 2015

Kolls Oloko in the Finance Dept at Herb Chambers Lexus helped me through the process of leasing my new IS350. He was very nice, professional and patient answering my questions. The transaction process went very smooth. It was a pleasure to work with Mr. Kolls and looking forward to another positive and great experience.

gc121962

May 20, 2015

I had a great experience with Nick Salem, leasing my 2015 GS 350 Fsport.He was kind, fair and straightforward. I would definitely recommand him to my friend and colleagues.Keep up the geat work Nick.

lex123

May 19, 2015

I have just purchased my 3rd Lexus RX350. My experience with this dealership, both sales and service has been phenomenal. Everyone is very friendly and helpful. Marc Vigor was the salesman on all three occasions and walked my husband and me through the process in a very efficient manner. He took the time to explain everything in a way that was easy to understand. He preset radio stations for us and set up my phone and programmed my garage door opener. He encouraged me to call anytime I had a question and promised to be available for any help we might need.Through the years I have also been very satisfied with the service department and have found Danny Blinn very helpful at my appointments.I wouldn't hesitate to recommend this dealership to anyone. MJO

lexusndh

May 17, 2015

This is my 2nd time dealing with Nick and true to form, he was patient, straightforward, and catered to my specific needs re: a vehicle for me and my family. We are content with the 2015 Rx 350.

DevHay35015isfs

May 16, 2015

Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole experience exceeded all of the expectations that I ever had about high-end luxury auto manufacturers. Walking into the dealership at the time of my appointment, I immediately felt a sense of pride, prestige, and ownership. I was promptly greeted by the front desk, who was so friendly. Cheryl S. introduced me to Mike C., who was my sales consultant. He was a pleasure to work with and was very knowledgeable of this one particular Lexus model that I was there to see. He listened, advised, and followed through with his words and always made me feel comfortable and appreciated throughout the process. We went for a test drive and it was then that I realized, this would be my next car to own. My next step was meeting with Chris G., who was my finance officer. He was proficient, motivated, and diligent to find me the right loan package that complimented my financial need. Needless to say, he went above and beyond his duty to get me the best fit. Surely I initially had some reluctance of letting go of the car that I was trading in. However, the decision to move forward got easier to accept every time when Id take a look at my brand new 2015 Lexus IS350 AWD F-Sport. After sealing the deal, I went home feeling totally satisfied with the exceptional level of professionalism, attention to details, and the consistent code of conduct exerted by Team Herb Chambers Lexus of Sharon. At the end of the day, I gained the confidence to believe that I received a lot of value for my business here. Overall, my pleasant experience at HCLS taught me an important lesson, which was success has a new image at Lexus. Success of this purchase consisted of no haggling involved, no tedious negotiation tactics deployed, and certainly no pressure of any means to sell me a car that I didn't approve. My acquisition of the new Lexus IS was predicated by the transparent team effort that collectively worked in unison to get the job done the right way. Team HCLS made my dream of finally owning a Lexus a reality. I want to take this time to extend my most sincere gratitude to Team Herb Chambers Lexus of Sharon. I also want to acknowledge some of the honorable mentions, to include Jose O., my photographer, Nick P., my IT specialist, and Tom R., who took the time to talk and reassured me. Team HCLS took really good care of me, both during the sale and afterward. And this moment would not have happened without the mutual courtesy, team collaboration, and the efficient dynamics of this organization. I don't think there are enough words to describe my satisfaction. Everybody that I met at HCLS was very helpful, respectful, and approachable. I will certainly cherish my new Lexus for many years to come. Thank you very much for making this acquisition such a gratifying, exciting, and unforgettable experience. Here marks a new chapter in my life and I am very happy to be a part of the Lexus family. I strongly recommend Herb Chambers Lexus of Sharon. #TeamHCLS

2014

May 16, 2015

I recently purchased a 2014 Lexus RX 350 from Mack Mathurin. He was a great person to work with because he answered all my questions and he was not pushy. He made me feel very comfortable and I enjoyed my experience because of him. I wish every car buying experience was like this. I do recommend Mack Mathurin if you are looking for a new or pre-owned vehicle.

Scottie P.

May 15, 2015

Buying a new car can be exhaustive, overwhelming, and stressful. But, Herb Chambers Lexus of Sharon made it super easy, fast, and fun. The whole experience exceeded all of the expectations that I ever had about high-end luxury auto manufacturers. Walking into the dealership at the time of my appointment, I immediately felt a sense of pride, prestige, and ownership. I was promptly greeted by the front desk, who was so friendly. Cheryl S. introduced me to Mike C., who was my sales consultant. He was a pleasure to work with and was very knowledgeable of this one particular Lexus model that I was there to see. He listened, advised, and followed through with his words and always made me feel comfortable and appreciated throughout the process. We went for a test drive and it was then that I realized, this would be my next car to own. My next step was meeting with Chris G., who was my finance officer. He was proficient, motivated, and diligent to find me the right loan package that complimented my financial need. Needless to say, he went above and beyond his duty to get me the best fit. Surely I initially had some reluctance of letting go of the car that I was trading in. However, the decision to move forward got easier to accept every time when Id take a look at my brand new 2015 Lexus IS350 AWD F-Sport. After sealing the deal, I went home feeling totally satisfied with the exceptional level of professionalism, attention to details, and the consistent code of conduct exerted by Team Herb Chambers Lexus of Sharon. At the end of the day, I gained the confidence to believe that I received a lot of value for my business here. Overall, my pleasant experience at HCLS taught me an important lesson, which was success has a new image at Lexus. Success of this purchase consisted of no haggling involved, no tedious negotiation tactics deployed, and certainly no pressure of any means to sell me a car that I didn't approve. My acquisition of the new Lexus IS was predicated by the transparent team effort that collectively worked in unison to get the job done the right way. Team HCLS made my dream of finally owning a Lexus a reality.I want to take this time to extend my most sincere gratitude to Team Herb Chambers Lexus of Sharon. I also want to acknowledge some of the honorable mentions, to include Jose O., my photographer, Nick P., my IT specialist, and Tom R., who took the time to talk and reassured me. Team HCLS took really good care of me, both during the sale and afterward. And this moment would not have happened without the mutual courtesy, team collaboration, and the efficient dynamics of this organization. I don't think there are enough words to describe my satisfaction. Everybody that I met at HCLS was very helpful, respectful, and approachable. I will certainly cherish my new Lexus for many years to come. Thank you very much for making this acquisition such a gratifying, exciting, and unforgettable experience. Here marks a new chapter in my life and I am very happy to be a part of the Lexus family. I strongly recommend Herb Chambers Lexus of Sharon. #TeamHCLS

kam

May 14, 2015

My husband and I stopped into the Norwell Herb Chambers and we were greeted and taken care of upon arrival. Our salesman Greg Melanson was excellent. We bought a 2013 RX 350 and could not be happier. There was no pressure or negotiation tactics. It was absolutely a wonderful experience. The finance man was very nice and the the manager was amazing! Thank you Herb Chambers of Norwell!

Mr. B

May 13, 2015

My experience with Lexus and specifically with Sandra Zeica was phenomenal. From the moment I walked in, until the moment I left in my pre-owned Lexus, I could not have asked for a more positive experience. Every car buying experience should be so pleasant and easy. No wonder this company is rated tops in the best places to work. Thank you to Herb Chambers and Sandra Z.!

SammyD

May 13, 2015

He helped me find the dream car I wanted and he had a great personality. He made the buying experience easier and at the end of the day I had a smile on my face. My two kids are very happy with the car, Thank you once again!

Mr.B

May 13, 2015

My experience with Lexus and specifically with Sandra Zeica was phenomenal. From the moment I walked in, until the moment I left in my pre-owned Lexus, I could not have asked for a more positive experience. Every car buying experience should be so pleasant and easy. No wonder this company is rated tops in the best places to work. Thank you to Herb Chambers and Sandra Z.!

Tina B.

May 7, 2015

We just purchased our fifth Lexus, three of them fro Sam Pursak. Over the years, we have truly bonded. Since we currently still own two, my husband and I are there quite frequently (for car washes) and it is like visiting family on Saturdays. Sam is GREAT (as is the rest of the staff....Nick, Johnny, etc.)! If you are looking for a person to help you with your next vehicle, (notice I didn't say sales person :-)), contact Sam. You will not be disappointed!!

Tiahna C

May 6, 2015

Thanks to Robert Williams for our new car. He was pleasant to work with, and did not pressure us at all. When we picked up the car he took the extra time to show us all of the features. The manager George was also very nice, and Devin in finance was cool. We are very happy with our purchase!

marynxt

May 2, 2015

Thank you Sanjay Khairmode. I just purchased a new NXT from Herb Chambers Lexus of Sharon. Great experience great car....I'll be back. This is my second Lexus best car on the road!!!!

Val1206

May 2, 2015

Sanjay Khairmode was a great! He was ver personable, friendly and most of all knowledgable regarding what we were looking for! It was very easy working with Sanjay and it was a wonderful experience for my dad and I. Looking for a car? Visit Lexus in Sharon and ask for Sanjay, where you'll be able to get a an awesome experience as my dad and I received!

Val Lee

May 2, 2015

What a wonderful experience at the Lexus dealership in Sharon!! A big part of that wonderful experience is because of the salesman, Sanjay Khairmode. He was very friendly and knowledgable and helpful throughout the process. We thoroughly enjoyed the experience and ended up purchasing a car from him! If you're looking for a Lexus, ask for Sanjay! Thanks again, Sanjay! You've been great!

Mary

Apr 30, 2015

Great experience at Herb Chambers Lexus of Sharon. Simply THE best place to buy a car!!! I love my new NXT!!!!

Mary Lexus fan

Apr 30, 2015

Just purchased a new NXT at Lexus of Sharon....great experience/great car!!! Thank you Sanjay I'll be back!!! 5 + stars!!!!

Cindyl4

Apr 28, 2015

I will like to share the outstanding services provided by Sandra Zeica, sales person. She had a magnificent personality. She made the process comfortable, interesting and exciting. She also showed remarkable patience. She is a sales person of superior quality. Thank you for your excellent services.

Glenn B

Apr 28, 2015

I just took delivery of my preowned car from HC lexus of sharon. My salesman Jose was amazing ! the whole experience could not have been better -thanks to everbody who works there. I have never felt so good about buying a car

Barry H.

Apr 28, 2015

Just concluded the lease of a new GX. Could not be more pleaeed with the competitive pricing, speed, maturity and integrity throughout the process -- all values Lexus promised when they came to market 20 years ago but not as evident these days at all Lexus dealers. A great testament to the Herb Chambers group as well. The people who made my deal happen (all professional, pleasant and unbelievably helpful ) were Jessica C., Janine B., Jonny S. And Chris in Finance. They knew their stuff and each worked with eachother and constituted a real team.

Cindyl4

Apr 28, 2015

I will like to share the outstanding services provided by Sandra Zeica, sales person. She had a magnificent personality. She made the process comfortable, interesting and exciting. She also showed remarkable patience. She is a sales person of superior quality. Thank you for your excellent services.

Drasingh

Apr 27, 2015

I recently purchased a Lexus GS from Chris Gray. He was very knowledgable about the car and helped me to find the specific car I was looking for. He was very helpful in me getting to know my new car and I would recommend him to anyone I know looking for a new Lexus!

350

Apr 27, 2015

I was looking to get a safe and reliable Crossover for myself and my family. I stopped at two other dealerships and then Lexus was the last stop and that's when I met Mack. He approached me with a nice smile on his face. He was the antithesis of the last two salesmen I dealt with at different dealerships. Mack looked presentable, did NOT smell like cigarettes, and he was not pushy at all. I ended up purchasing a Lexus RX350. Mack went above and beyond by comparing the safety features on the RX350 to the other two brands I was considering. I had a pleasant experience all around. The young man who did my final paperwork was also a nice man. If anyone is looking to purchase a vehicle at Herb Chambers Lexus without the hassle and headache then I recommend you go see Mack. Great Asset

jrossi

Apr 22, 2015

l had an excellent experience at Herb chambers Lexus, with the help of these 2 gentleman. Michael Clifford and his Manager, Robert Ross. l did most of the negotiation over the phone with Robert Ross, who throughout the process made me feel more than comfortable. Michael was great and outstanding as well. In the end it was a pleasant experience.

mchampagne

Apr 22, 2015

Had an excellent experience working with Sam Prusak to purchase a certified pre-owned Lexus RX350, would recommend this dealership and Sam in particular without reservation.

sc02492

Apr 22, 2015

I was interested in a 2015 IS350 F Sport and did my homework ahead of time, wanting to trade in a 2013 ES350 as part of the sale. I met with Marc Vigor, who was friendly, professional, and knowledgeable about the car. I felt comfortable with the test drive, and the subsequent negotiations went smoothly. The price on the combined new car and trade-in was reasonable after a little negotiation, which is to be expected. I left the same day in my new car, which was prepared very quickly. Marc was accommodating throughout the entire process, and the dealership is impressive, from the waiting area, to the service bays, to the snack bar. They also have a very large inventory on the lot, which is another plus if you are looking for a specific model. If you are interested in a Lexus, you should definitely check out Herb Chambers of Sharon, and specifically ask for Marc Vigor, who was terrific.

wzzzz

Apr 19, 2015

We went to Herb Chamber Lexus in Sharon in the middle of March 2015. We just wanted to take a look at RX350 without the intention to buy it that day, because we did not have the parking space ready for it due the record amount snows in the Boston areas. We let Peter Caron know on our reason for this visit. Peter Caron was still very patiently spent the time (1-2hour) to show us the new features of the car, and answered our questions and concerns. We feel he did not just try to sale us a car, but educated us on cars. When the offer was very good we decided to buy a RX350 that day. Peter Caron also arranged a solution to solve our parking space problem. Its the first time we feel that car shopping can be a pleasant experience thanks to Peter Caron. Thank you Peter and Herb Chamber Lexus!William

lexusowner2015

Apr 18, 2015

My family took delivery of a 2014 Lexus ES200h with the help of Mr. Khairmode. He was very knowledgable of the Lexus brand and its products and showed us available colors, features and differences to facilitate our choice. We came away with a better appreciation of the dealership's capabilities. Lexus of Sharon has a friendly staff & a very spacious dealership.

Mo

Apr 17, 2015

I've had wonderful experiences in dealing with both the Director of Service (Dan Negalha) and the service tech (Patrick Lage). I would highly commend both of these individuals who are a true asset to the Herb Chambers Lexus team!

Hung

Apr 17, 2015

First time here, was very impress. The service was great and perfect all round. I strongly recommend people go here to buy car or cars. Love it

lexusowner2015

Apr 17, 2015

My family took delivery of a 2014 Lexus ES200h with the help of Mr. Khairmode. He was very knowledgable of the Lexus brand and its products and showed us available colors, features and differences to facilitate our choice. We came away with a better appreciation of the dealership's capabilities. Lexus of Sharon has a friendly staff & a very spacious dealership.

C-Fen RX350

Apr 14, 2015

I have had nothing but great experiences with this dealership. They are super courteous and treat you like royalty across the board. Janine Ballerino was my sales agent and she was excellent. She was friendly, very knowledgeable and answered all my questions, especially since this was my first lease and I can tend to be to be very inquisitive (as that is my full-time job). A week or so after my purchase, she called to see if I was satisfied with my RX350 and whether I had any questions about the vehicle and its features. This was extremely thoughtful. She doesn't treat the sale as a an isolated transaction but as an ongoing relationship (I know this is a lease so technically it is ongoing but they are the same way with purchases as well). I definitely will recommend Janine to my friends and will be back to the dealership to see her when my lease is up!

Martin Riley

Apr 14, 2015

I wanted to take a moment to say that this dealership has great service. Scott Murray in the service department was very helpful and is a great asset to your team. He educated me on what needed to be done with my SUV. I left after having service completed happy.

lexusis250

Apr 10, 2015

Once again, purchasing or leasing at Herb Chambers Lexus is made easy by the great staff and their friendly and professional attitude. My salesman Spero Coston was exceptional and has stayed in touch over the years following my first and second lease as well as my recent purchase of my leased IS250 Lexus. He has a way of taking the stress out of a major purchase and is incredible to work with. The service department and my advisor Mark are all great and do a fantastic job every time I bring in my car.

satisfiedcustomer

Apr 8, 2015

It was a pleasure to deal with Sanjay Khairmode. He was knowledgeable, courteous, respectful, and responsive. He was also patient.I was impressed with his professionalism and with the "culture" of the dealership.He definitely sought to create a "win-win" situation for me and for the dealership.Devin Teixeira was pleasant in his financial role at the end of the process.

dippy66

Apr 5, 2015

Shopping for a Lexus at the Sharon location was great.My salesman Kevin Healey was very kind and listen to my needs with no pressure at all.Kevin helped me find a car like a father would help his his shop for clothes.Kevin would see what you like and make sure it fits you.Bravo Zulo Kevin nice job well done.

Dsotera

Apr 4, 2015

If you want an outstanding experience ask for Sam Prusack. The dealership is second to none for the buying experience and Sam will discern what you are looking for and make your experience even better. I find their service department to be too expensive but I doubt there is a better dealership for sales. Ask for Sam, he is terrific!

emma22

Apr 1, 2015

I would highly recommend Herb Chambers Lexus for new vehicle purchase.Very knowledgeable staff, VERY large inventory and competitive pricing, makes for a hard combination to beat!

ONECARFAM

Apr 1, 2015

Our 2013 Lexus 350 RX was purchased in 2013 and we where overjoyed with the vehicle performance. During a Snow Storm in January or 2015 it was struck head on by vehicle that crossed lanes and it resulted in the vehicle be a Total Loss. Fortunately because of the air bag system (fully deployed upon impact securing the driver safely) and other safety features in the 350 RX , all worked out for the best. Consequently we naturally wanted the same vehicle. Exterior Color, Interior Color, Luxury package etc... One problem, it was now the end of the 2015 model season and choices where thin, in fact there wasn't a vehicle to our specifications in the State and our color choice combination was originally only a small fraction of models made that year. Naturally we where disheartened and looked at other options, even other dealerships. Enter our Sales Associate Rob Williams. Not only did he keep us sane during this horrible time. ( never involved in an accident let alone a head on collision) and the week of uncertainty that followed, but he found the vehicle and had it shipped in so we could accept delivery. He introduced us to his teammate Devin who secured our financing and with the support of their prospective managers George & Kolls, all was once well again. We where back in the Lexus 350 RX we loved and back on the road again. I'd have to say Herb Chambers Lexus of Sharon is the most committed dealership to service and customer satisfaction by far and we'd be proud to tell anyone interested. And the Lexus 2013 350 RX SUV is one of the safest and most reliable vehicles we had ever owned , it saved a life most surely saved us. We look forward to our 2015 Lexus experience and are overjoyed with The Herb Chambers Lexus of Sharon Team.

lawreyn

Apr 1, 2015

This is my 3rd car buying experience at Herb Chambers Lexus. Sanjay Khairmode provides excellent knowledge of the inventory, works hard to give you the best deal available, and provides terrific follow up to ensure that you are satisfied with your vehicle. Herb Chambers and Sanjay are the best.

Niv

Mar 31, 2015

Excellent sales team in Sharon that did their best to find me the best deal I could get.

Niv9988

Mar 31, 2015

This is an excellent dealership, they found me the best deal I could find. They are fair and not trying to oversell you like other dealership, moreover, the price they give is the price to close - no games (unfortunately like other dealerships).

CaptLarry

Mar 31, 2015

This is my 3rd car buying experience at Herb Chambers Lexus. Sanjay Khairmode provides excellent knowledge of the inventory, works hard to give you the best deal available, and provides terrific follow up to ensure that you are satisfied with your vehicle. Herb Chambers and Sanjay are the best.

coolbonds

Mar 31, 2015

My wife and I are both in sales and were equally impressed by the professionalism and ultimately the deal we secured with Sanjay Khairmode, the salesperson and George Sarkis, the sales manager. The process was 1st rate! Likewise, the business manager Chris, who negotiated a great financing rate for us, was very accommodating. Two thumbs up!!!

Dan

Mar 28, 2015

Janine was fantastic. She got me everything I needed in 1 day and I drove out with my new car that evening! Great job! Thank you for a wonderful experience.

Dubbmuzik

Mar 28, 2015

I went in to look at a Honda ended up leaving with a Lexus IS250 the customer service was that good. Danielle is excellent at what she does she has patience, she works with you. We went in on a Saturday afternoon by Monday the car was registered and ready to go. It doesn't get no better than that. Niko from finance was also very helpful and explained everything as we went along with the process. But overall my experience at herb chambers Lexus in Sharon was excellent I'm definitely buying my next car from there as well and I'm going right back to Danielle. Big shout out to Danielle thanks again.

Tom L.

Mar 25, 2015

Recently, I discovered that my 2005 ES330 has had multiple same repairs done with low mileage from this dealership. All repairs are done from routine maintenance service appointments. While waiting for the car to be ready, I get the notice that my car needs some other type of work, so I took the time to research my service invoices and discovered the following, Power steering flushed twice within 5,923 miles Cabin air filters twice within 5,551 miles Front rotars and pads at 37,692, then at 71,410, again at 93,854 only 22,444 miles(whatever happened to resurfacing rotars????) Most disturbing are rear rotars and pads which were first resurfaced at 43,990 miles, and replaced 38,427 miles later, and then replaced again only 24,819 miles after that all at $700 per replacement. So beware and keep records when you service vehicles here for routine service. I also have a RX350 with close to 60,000 miles driving in same conditions as the ES with no rear rotar work yet and the fronts replaced at 50,401 miles Hope this is helpful as Dan the service manager insists all the brake work is justified. They have credited me some for the power steering repeat work.

Alice

Mar 24, 2015

I just leased a Lexus RX350 last week from Sanjay Kahirmide. I walked in on a Wednesday, took a test drive, discussed my options, negotiated the deal and walked out at 5:30 the same day with my brand new Lexus. Could not have been happier with Sanjay. He was very informative, courteous and my most important criteria, extremely honest and professional. I Could not have asked for a better sales person and will definitely be leasing again in 3 years from Sanjay and recommend him highly. Thank you, Sanjay

DJ

Mar 23, 2015

Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while taking care of the recall. In doing so, I saved 1.5 hours in labor charges. The technician found and replaced a leaking gasket on spark plug #6 while he was at it. It was certainly refreshing to find a dealership with a customer's best interest in the forefront! Dennis

Jay Dave

Mar 23, 2015

We had very personal and unique experience yesterday at Herb Chambers Lexus of Sharon. We were in search of new car and trade in our old car. We were very nervous at beginning. As soon as we enter in to the building of Herb Chambers Lexus of Sharon, we got convinced that we are in safe hand. We were greeted by Mr. Sanjay Khairmode who helps us in answering all questions for new car and our trade. We found him very knowledgeable about all products and that makes us very comfortable and confident. He was accurate, quick, courteous and caring. He stays with us through end of entire process. He also calls next day for any further help. He treats us as we are his family members. We can't resist informing his superior about excellent service. He has gone above and beyond in this process. We are happy to get Lexus RX 350.This was our unmatched car buying experience. We will definitely recommend this dealership and Mr. Sanjay to our friends and family.

DennyJordan

Mar 23, 2015

Excellent service from drop-off to pickup! I scheduled my appointment based on a recall...Patrick recommended replacing the platinum spark plugs while taking care of the recall. In doing so, I saved 1.5 hours in labor charges. The technician found and replaced a leaking gasket on spark plug #6 while he was at it. It was certainly refreshing to find a dealership with a customer's best interest in the forefront! Dennis

Aman

Mar 17, 2015

We leased Lexus NX200t from Herb Chambers. Sanjay Kahirmode was our salesman. Sanjay is an outstanding salesperson. He was very professional and courteous. I was also working with other dealers but I liked dealing with Sanjay and he was the main reason I leased the our Lexus from Herb Chambers. He was very informative, polite, honest and prompt in answering my questions and in returing my calls. He explained to us about all the functions of the car very well.

LHarris

Mar 17, 2015

After evaluating the amount of work that needed to be done to my current vehicle, I decided to do an internet search on what Lexus vehicles were available, in the price range that I was interested in. Upon submitting my internet search options, I was contacted by Cheryl Swanton. She was really pleasant and set up time for me to visit the Lexus dealership to see what was available in the specific price range, color and model of car that I was potentially interested in purchasing. Upon my arrival, Cheryl greeted me and introduced me to my salesman, Mark Vigor. I told him what I was looking for in regards to price and vehicle. He listened to my desires and was able to locate a few options that were within my requested parameters. Mark was very personable and made me feel very welcomed to the dealership. We chatted like old friends. I never felt like I was under any pressure to purchase, even after going for a test drive. We discussed car options, along with family, work, etc. It was such a pleasant experience. Mark walked me through everything, in great detail and allowed me to ask any questions that I had throughout the process. He was a great salesman and without hesitation, I would send others to him, if they were interested in purchasing a Lexus, with no pressure tactics involved. He was a FANTASTIC!!! Mark then set me up with Devin Teixeira to review financing options. That process was smooth as well. Devin too, was great and we chatted like old friends as well. What a great buying experience, from beginning to end. I'd definitely return again, in the future and would highly recommend Mark Vigor as as salesman!!

Tammy

Mar 17, 2015

This was my first leasing experience and also my first Lexus! I was extremely impressed with the professionalism Jose possessed and kept me informed of all the information regarding the leasing details. He went above and beyond to make sure it was a pleasant experience for me. Thank you to Johnny Saghbini for helping with the process and closing up the deal nicely. Niko in finance was helpful and informative with all of the options there are with coverage. You have a great team there. I would definitely recommend HCL to anyone looking,.

PKaitkay

Mar 9, 2015

Great experience once again! Sanjay K. and Johny Sagbani were great! Working with both of them for the second time!

Anne

Mar 8, 2015

We just made our second car purchase from Sanjay. We sought him out because our prior purchase experience was so positive. He really listened to our needs and found a car that met all of what we were looking for painlessly. Sanjay is very knowledgable and easy to work with. Our transaction was complete in a matter of hours. I highly recommend Sanjay if you want to purchase a lexus. He delivered our car earlier than promised. Devin made the financing process simple and easy. He got us a great loan rate and was professional, and again, easy to Work with. I highly recommend Sanjay and Devin for their knowledge, professionalism, and ease of working relationship.

Lynne & Bob

Mar 8, 2015

Peter Caron, our salesman went out of his way to make our entire car buying experience seamless. He was very helpful and knowledgeable on all the multiple features of the Lexus models and Herb Chambers dealership has to offer. Even though we were buying a used vehicle and our budget was under 20k, Peter treated us with the utmost respect and like VIP guests. He went over and beyond by personally coming to our house in RI to pick up paperwork so that our car could be registered the next day. We can't say enough about Peter and our experience at Herb Chambers in Sharon. Thank you for making luxury affordable- Lynne & Bob

lynnemcguire4

Mar 8, 2015

Peter Caron, our salesman went out of his way to make our entire car buying experience seamless. He was very helpful and knowledgeable on all the multiple features of the Lexus models and Herb Chambers dealership has to offer. Even though we were buying a used vehicle and our budget was under 20k, Peter treated us with the utmost respect and like VIP guests. He went over and beyond by personally coming to our house in RI to pick up paperwork so that our car could be registered the next day. We can't say enough about Peter and our experience at Herb Chambers in Sharon. Thank you for making luxury affordable- Lynne & Bob

MSherfey

Mar 5, 2015

This is my first Lexus. I've been wanting a premium car for a while now and Lexus has always ranked at the top when it comes to service and dependability. After looking around at various models from Volvo, Cadillac, Acura, and others, I decided on a Lexus RX 350. And the best part? It's a 2013 with only 6800 miles. I know, right? That is almost impossible, but there it is. Well, I know it's only been a few days, but I am not disappointed. Gerry was great and I'm very excited to start building the miles in my new car!

AnneIng

Mar 5, 2015

This is our second car purchase from Sanjay, and I give him the highest ratings possible in all areas. Sanjay knows the product well, and is very helpful. Most importantly, he listened to our needs and found us a pre-owned vehicle that met our needs very quickly.no hassles and wasting time going through vehicles that weren't right for us. We completed the transaction within hours of entering the dealership. I definitely recommend Sanjay for outstanding client service. In addition, Sanjay delivered the car to us earlier than originally promised!Devin was wonderful with the financing piece. Clear, straightforward and got us a great loan. A pleasure to deal with.Nick is very patient and helpful in explaining all the car's bells and whistles.In summary, we had a great second car buying experience, and would recommend herb Chambers Lexus and all 3 of these professionals to our friends in the market for a Lexus.

MSherfey

Mar 4, 2015

This is my first Lexus. I've been wanting a premium car for a while now and Lexus has always ranked at the top when it comes to service and dependability. After looking around at various models from Volvo, Cadillac, Acura, and others, I decided on a Lexus RX 350. And the best part? It's a 2013 with only 6800 miles. I know, right? That is almost impossible, but there it is. Well, I know it's only been a few days, but I am not disappointed. Gerry was great and I'm very excited to start building the miles in my new car!

Mike H

Mar 3, 2015

Jose Oliveira and Gerry Baker .... BEST CAR SALES CONSULTANT EVER!! Thanks guys... I'm so enjoying my new GS!!

beth

Mar 3, 2015

I can't say enough about the service dept at this dealership! Ronni has been my service advisor for years & NEVER lets me down! When I picked up my vehicle last night, it was like BRAND NEW & it's 4+ years old! She had it cleaned inside & out & the total due on my bill was slightly less than she had quoted me so that was also a nice surprise! My vehicle is always repaired right the FIRST TIME! I will continue to be a Lexus owner and mainly because Ronnie & her team take such GREAT care of me!

Will

Mar 2, 2015

I recently purchased a brand new Lexus IS 350 F sport from Micheal Clifford an my experience was amazing. He made the process of buying a new car very easy. I came in told him what I wanted an he delivered, he went above an beyond for me as well as Johnny his manager. Thank you very much ! Will Hernandez

g35102

Mar 2, 2015

Micheal Clifford was the best salesman I have have ever had, his manager Johnny was the nicest guy made it very easy for me. Kolls was the best finance guy I was in an out within 15 minutes. Thank you everybody!

A. Esposito

Mar 1, 2015

I recently brought my 2010 Lexus ES350 for service. The staff was extremely pleasant and helpful. I wish to thank Mark Forcucci and R.J. Graf, Parts Manager, for their knowledge and advice in regard to servicing the vehicle. Thank you for the service at the Cafe. It was prompt and friendly. I was also pleasantly greeted by Mr. Spero Coston. Mr. Coston helped me make my decision to purchase the vehicle in 2010.

HNR

Mar 1, 2015

My sales associate, Peter Caron, helped create a very positive buying experience for me. While doing research, I was a bit surprised to learn the dealership would not negotiate the price of their "Certified Pre-Owned" cars but I quickly realized that this was common among Lexus dealerships. In the end, this made the process even simpler because it removed a variable from the negotiations and allowed me to focus on obtaining the best price for my trade in. With Peter, I felt like we were working together towards the purchase of my car as opposed to being adversaries on opposite sides. I am not naive - obviously the dealership wants to make as much money as possible, but they never tried to squeeze every last penny out of me. The process was positive enough that I am seriously considering having my car serviced in Sharon despite the fact that there are two other Lexus dealerships far closer to my home. The facility itself is beautiful (bordering on palatial) and immaculate, and I am judging it against other Lexus dealerships. I cannot comment on service yet, but I will update my review in the future. If you are in the market for a CPO vehicle, I highly recommend Herb Chambers Lexus.

Beachy7

Feb 28, 2015

Today we came to Herb Chambers Lexus in Sharon to buy a new car. There was absolutely no pressure and the sales consultant, Sanjay Khairmode, was outstanding! He worked with us to get us the best deal and took the time to review all of the car's features, and 'bells and whistles.' Also, George Sarkis was wonderful. We bought the car today and are so happy, and so greatful that Sanjay and George took the time out of their busy Saturday to work with us! Thank you to these outstanding members of the Herb Chambers family!

James

Feb 27, 2015

My wife and I had a great experience dealing with Jose Oliveira and Johnny Sagbini. Jose was very friendly and professional. He was very knowledgeable and respectful of what my wife and I were looking for. Jose made our buying experience smooth and easy. We actually had a fun night at HCL, it felt like we were dealing with friends and not just somebody trying to sell us a vehicle. I highly recommend anyone going to Lexus of Sharon to ask for Jose. It will be well worth it. I also would like to mention Johnny Sagbini is a true man of his word. He is very patient and a pleasure to work with. Runner up...Devin Teixeira in finance was also a pleasure to deal with. He explained the extra protection packages very well. Almost forgot ...Angela Burdette sent me the information about the certified Lexus GS that my wife and I purchased. Thanks everyone...

Jim

Feb 26, 2015

My wife and I had a great experience dealing with Jose Oliveira and Johnny Sagbini. Jose was very friendly and professional. He was very knowledgeable and respectful of what my wife and I were looking for. Jose made our buying experience smooth and easy. We actually had a fun night at HCL, it felt like we were dealing with friends and not just somebody trying to sell us a vehicle. I highly recommend anyone going to Lexus of Sharon to ask for Jose. It will be well worth it. I also would like to mention Johnny Sagbini is a true man of his word. He is very patient and a pleasure to work with. Runner up...Devin Teixeira in finance was also a pleasure to deal with. He explained the extra protection packages very well. Almost forgot ...Angela Burdette sent me the information about the certified Lexus GS that my wife and I purchased. Thanks everyone...

Sara

Feb 25, 2015

I bought a new Lexus at this dealership 14 years ago. I loved my 2002 GS430 but it was time to replace it. As I was looking for a less expensive used car, I never expected to be treated as well as I was the last time. I could not have been more wrong. My salesman, Sanjay, was outstanding. HCL has hundreds of vehicles on its lot, but Sanjay was so knowledgeable about the car I was looking at, as well as about my old GS430. There was not a question I asked he did not know. I had not planned to trade-in the old Lexus, figuring I could never get enough on the trade-in to make it work- but he worked with me and got me a very fair price. Sanjay and everyone at the dealership treated me like I had just bought a brand new car! It is so wonderful to go into a dealership that is respectful of your time, cares about helping you buy what you want, and quieting reminding you that this is THE place to buy a car- even if it is not a brand new Lexus. I know I am not a frequent buyer, but the next time I want to buy a new car, I will go right to HCL of Sharon. Thanks Sanjay and everyone!

April A

Feb 25, 2015

I have bought/leased 4 vehicles from this dealership and my Salesman, Sam Prusak, has become like family. Everyone at the dealership is friendly and professional and treats each Customer with dignity. It is a pleasure to to do business with them and always enjoyable when I have my vehicles serviced. The dealership is beautiful and comfortable and the Guest Lounge/Cafe offers a great selection of drinks and snacks and they serve you like Royalty. I highly recommend this dealership and Salesman Sam Prusak.

Sara

Feb 25, 2015

I bought a new Lexus at this dealership 14 years ago. I loved my 2002 GS430 but it was time to replace it. As I was looking for a less expensive used car, I never expected to be treated as well as I was the last time. I could not have been more wrong. My salesman, Sanjay, was outstanding. HCL has hundreds of vehicles on its lot, but Sanjay was so knowledgeable about the car I was looking at, as well as about my old GS430. There was not a question I asked he did not know. I had not planned to trade-in the old Lexus, figuring I could never get enough on the trade-in to make it work- but he worked with me and got me a very fair price. Sanjay and everyone at the dealership treated me like I had just bought a brand new car! It is so wonderful to go into a dealership that is respectful of your time, cares about helping you buy what you want, and quieting reminding you that this is THE place to buy a car- even if it is not a brand new Lexus. I know I am not a frequent buyer, but the next time I want to buy a new car, I will go right to HCL of Sharon. It is no wonder this dealership has won so many awards! They are well deserved! Thanks Sanjay and everyone!

Tiffany

Feb 24, 2015

I downsized from an RX and couldn't be happier. Marc Vigor was great to work with. Everyone at the dealership was so nice and efficient - something we needed. We had been putting this purchase off for sometime due to the time suck of buying a car. We didn't want to waste an entire weekend day.Thank you, Marc!!Tiffany

okerio

Feb 19, 2015

I love my new NX!Marc Vigor was excellent to work with. He put on his snow boots and dug out every car I wanted to see.I would def recommend Marc to anyone looking for a new Lexus!

Keri

Feb 19, 2015

I love my new NX! Marc Vigor was excellent to work with. He put on his snow boots and dug out every car I wanted to see. I would def recommend Marc to anyone looking for a new Lexus!

Katecu45

Feb 17, 2015

I had to buy a car at the time that I was least expecting it. I was told the transmission was gone in my old card and would not be worth fixing it. I work 30 miles from where I live so there is no way I can get by without a car. I knew someone else who had bought a car from Herb Chambers and he put me in touch with a wonderful woman over there who put me in touch with Sam Prusak who sold me my car. He was fabulous, he understood my needs and worked in my budget. I am so happy with my new car, I cannot thank the team over there enough!!!

joycam45

Feb 15, 2015

I do not know many people who actually enjoy the car buying process, but for me this was mostly a pleasant experience. Being in sales myself, I do not enjoy being "sold" to, but Rob was not a "hard sell" salesperson. He took a lot of time to explain things and answer questions and the actual negotiations went well and pretty quickly. At the end of the deal I felt that both parties had been treated fairly and that is what I believe signifies a good salesperson and company. It was fortunate that the car I wanted was at this dealership although it was off brand. It is a beautiful dealership and everyone I encountered was friendly and helpful. We even enjoyed a nice lunch in the cafe! I could even see myself going the extra miles for service I liked it so much. Thanks to all who contributed to my car buying process. I would love to do it again someday!

katiecollins

Feb 15, 2015

My husband and I just purchased a certified pre-owned RX350. I walked in one day only because I was driving by and was paired up with Sam Prusak. Sam was very informativ, especially since I walked in having done no real research on Lexus'. He clearly explained all different options in the different models/years and found the perfect option for me to test drive that day. A few days later, we were hit with one of the many large snow storms. Sam still was quick to respond to my e-mails and, when I arrived at the dealership a few days later, had already dug out the car I was interested in showing my husband. He was more than willing to grab another car (covered in snow) when I wanted to see and test drive a different color.Yes, Lexus' are great cars overall; amazing perks come with owning a Lexus: road side assistance, car washes, complimentary first service, etc. But it was working with Sam that really helped us make our decision to go with a Lexus. He was welcoming and professional, patient, and never tried to pressure us into making a decision. Weeks later, we are extremely pleased with our car and the service we received. I strongly recommend stopping by the HC Lexus of Sharon and working with Sam.

happycustomer

Feb 4, 2015

Spero Costin creates relationships not transactions. We worked with Spero two years ago and again yesterday. He is the quintessential example of customer service. His diligence, honesty, and kindness are surpassed by none. We send friends and family and of course will be working with Spero again when it is time to buy our next Lexus.

Nelson

Feb 1, 2015

I just made my third purchase in 4 years from your best sales person Marc Vigor. Herb Chambers Dealers are first class. Since 2007 between my wife and my company we have purchased 6 cars from the Herb Chambers Dealerships. Three at Lexus two at your Honda dealership in Northborough and one from your Cadillac dealership in Warwick. FYI to all that read this review purchase your next Lexus from Marc Vigor at the best dealership in the country Herb Chambers Lexus of Sharon !!!!!!!!

Pw8606

Jan 30, 2015

Just bought a brand new Lexus ES350. Omar and Devin were awesome to work with. Very helpful, friendly and most importantly, honest. Never once did i feel pressured to buy or felt as if i was being "taken for a ride". I would definitely recommend this dealership if youre looking for a Lexus. Ask for Omar, you wont regret it!

Abilio

Jan 29, 2015

Janine was my salesperson, very pleasant and professional at the same time. She was very helpful in explaining the car, all of its features prior to the sale and afterwards when I needed further explanations. She has also been very instrumental in moving things along when it came for follow up service schedules, oil, etc.. The finance person, whose name I forget was helpful and knowledgeable. Janine arranged for a loner while my RX was being serviced, received an emergency phone call. Thanks Janine! On the delivery day had to wait most of the day -long hours- at the dealership waiting for registration process, not the fault of my insurance or finances. A lady, customer liaison, was also very helpful with this process, after observing me pacing the floor at the dealership she came over to me and inquire about my situation and she was able to speed up the process. My thanks to her. I was given the wrong floor mats, after a week or two I did receive the proper ones. Abilio

Peonny

Jan 27, 2015

This was the 5th Lexus I have purchased. This was by far the best experience so far. I got the car I wanted at a price that made sense for me. Sandra was very helpful and efficient. I did not want to spend a lot of time at a dealership. I knew what I wanted and I knew what was fair. Once we agreed upon the terms I was able to turn in my other Lexus and drive away with a new car in less than one hour. Sandra did an outstanding job.

AngelaC

Jan 27, 2015

This was the 5th Lexus I have purchased. This was by far the best experience so far. I got the car I wanted at a price that made sense for me. Sandra was very helpful and efficient. I did not want to spend a lot of time at a dealership. I knew what I wanted and I knew what was fair. Once we agreed upon the terms I was able to turn in my other Lexus and drive away with a new car in less than one hour. Sandra did an outstanding job.

Jenny Crisp

Jan 23, 2015

I just traded in my car today and ended up leasing a brand new RX350. I had just stopped in for a wash on my old RX 350 and was greeted in the cafe by Service Concierge, Nancy Cunningham. She is so lovely and really listened to what I had to say about my car. She ended up putting me in touch with Johnny Saghbini and Jose Oliveira to get the new car process started. I have had 3 Lexus RXs so far and I have loved them all. I only go to Herb Chambers Lexus of Sharon. It is the best dealership around. The service and facilities are amazing. Every staff member is so kind and treats you great! They will get you whatever you need. My sales consultant, Jose Oliveira was great. He was so nice and willing to put in the work to get me the right price for my car and monthly payment. I had set limits on what I wanted to spend and he was so respectful to that and really worked with me. He was very professional and had my car ready to pick up the same day. The Sales Manager, Johnny Saghbini was also great with working with me to find me a car in the right price range. Johnny and Jose made me feel comfortable and informed about the leasing process. They were both great and I hope to work with them again! Jose really took the time to sit down with me and see if leasing or financing a used vehicle would be best for me. Thank you for your amazing service. I will certainly be back! Jenny Crisp

jennycrisp

Jan 22, 2015

I just traded in my car today and ended up leasing a brand new RX350. I had just stopped in for a wash on my old RX 350 and was greeted in the cafe by Service Concierge, Nancy Cunningham. She is so lovely and really listened to what I had to say about my car. She ended up putting me in touch with Johnny Saghbini and Jose Oliveira to get the new car process started. I have had 3 Lexus RXs so far and I have loved them all. I only go to Herb Chambers Lexus of Sharon. It is the best dealership around. The service and facilities are amazing. Every staff member is so kind and treats you great! They will get you whatever you need. My sales consultant, Jose Oliveira was great. He was so nice and willing to put in the work to get me the right price for my car and monthly payment. I had set limits on what I wanted to spend and he was so respectful to that and really worked with me. He was very professional and had my car ready to pick up the same day. The Sales Manager, Johnny Saghbini was also great with working with me to find me a car in the right price range. Johnny and Jose made me feel comfortable and informed about the leasing process. They were both great and I hope to work with them again! Jose really took the time to sit down with me and see if leasing or financing a used vehicle would be best for me. Thank you for your amazing service. I will certainly be back!Jenny Crisp

Jim Blake

Jan 21, 2015

Mr. Sanjay Khairmode was great to do business with. He was extremely friendly and patient and took the time to answer all of our questions. He kept us informed all along the way and kept his promise on the delivery of the vehicle. I will do business with him again and will recommend him to family and friends.

Queen Bee

Jan 21, 2015

queen bee's profile photo queen bee (You) reviewed in the last week My husband and I went into Herb Chambers Lexus of Sharon looking for a new vehicle-we didn't know if we wanted new or pre-owned, a sedan or an SUV and not even sure if we wanted a Lexus. Janine Ballarino walked up to us as we were wandering around and asked if we had any questions. She walked us through all the vehicles we were interested in and the benefits of each. Than we talked new and pre-owned. I am a very cautious buyer and had done a lot of homework before shopping. Janine answered all our questions and concerns and put us at ease. Her manager Rob Ross and our finance manager Niko were also amazing. We drove home in a beautiful pre-owned IS250 and I couldn't be happier. Thank you Janine and Thank you Herb Chambers

queenbee

Jan 21, 2015

queen bee's profile photoqueen bee (You) reviewed in the last week My husband and I went into Herb Chambers Lexus of Sharon looking for a new vehicle-we didn't know if we wanted new or pre-owned, a sedan or an SUV and not even sure if we wanted a Lexus. Janine Ballarino walked up to us as we were wandering around and asked if we had any questions. She walked us through all the vehicles we were interested in and the benefits of each. Than we talked new and pre-owned. I am a very cautious buyer and had done a lot of homework before shopping. Janine answered all our questions and concerns and put us at ease. Her manager Rob Ross and our finance manager Niko were also amazing. We drove home in a beautiful pre-owned IS250 and I couldn't be happier. Thank you Janine and Thank you Herb Chambers

Jeff

Jan 20, 2015

I have purchased 3 vehicles from Lexus through Les VonPonGracz. He is thorough and responsive without being overbearing. I have referred friends, and will most likely continue to patronize Herb Chambers with Les as my consultant.

Kathi B

Jan 18, 2015

I have been a loyal Toyota customer for the past 20 years and I was looking to trade my 4Runner in for a new one, unfortunately much to my disappointment I was less than impressed with the "new" toyotas. My husband and I we're out looking for a vehicle to purchase in the spring, we looked at Toyota, Honda, Infinity, Cadillac and Nissan. By way of Cars.com we landed at Herb Chambers in Sharon where we met Omar, he was very knowledgeable, personable and professional. He had the 2013 Nissan Murano out front, clean, running, heat on and waiting for us. Omar made our experience a non pressure and easy one. We purchased the vehicle! Thanks Omar. Kathi

bou

Jan 13, 2015

It was time to give up my car that I have been driving for 8 years- stopped in to Herb Chambers in Sharon for a look - met with Marc Vigor, who I did not know - he was friendly, professional, knowledgeable, and went out of his way to accommodate what I was looking for. There was no pressure - it was a very relaxing afternoon, which was totally unexpected. I was delighted with the process - it took a few hours - but at the end of the day - I purchased a used vehicle - picked it up the next afternoon - and absolutely love it. I would highly recommend this dealership. Give it a try - you won't be disappointed. Thanks Marc:)

LynnH

Jan 13, 2015

Rob Williams sold us our RX 350 and he couldn't have been more professional, friendly and knowledgable about everything Lexus! Buying a car can be very stressful, but Rob has such a calm and easy way about him that it turned out to be a really pleasant experience. Rob went out of his way to get us the exact car we wanted , working late into the night. He spent close to two hours with us when we went to pick up the car on New Year's day explaining and answering all of our questions . Almost a month into our ownership I had some issues and questions..I called Rob and he immediately took care of everything! I couldn't be more pleased with the Lexus 350 and I highly recommend Robert Williams .an excellent salesman, always willing to go above and beyond and a really nice guy!

Betsy

Jan 10, 2015

Mark Vigor was our sale man.he was great. He knew his product and sold us a Suv RX 350 which we are very happy with. We used Mark because he was recommended very highly by our mechanic who has bought several cars from him. And he was everything Bill said he would be! And we will recommend Mark Vigor and Herb Chambers of Sharon to our friends. We had a great experience purchasing our car with Mark Vigor and the great products of Herb Chambers of Sharon.

kbuckeye

Jan 6, 2015

I had a very good experience at herb chambers. I dropped in late day and was connected with a sales person immediately who took me on a test drive and had everything wrapped up within 2 hours. I picked up my new RX-350 the next day. I felt I was treated fairly and all the financials were clearly explained. I got a good deal. They even paid off the remaining 2 months of my current lease with Honda. This dealership also offers free car washes and a free service the first time I need to take the car in. I would highly recommend Jose Oliveira as a go to sales person in the future.

kbuckeye

Jan 6, 2015

I had a very good experience at herb chambers. I dropped in and was connected with a sales person immediately who took me on a test drive and had everything wrapped up within 2 hours. I picked up my new RX-350 the next day. I felt I was treated fairly and all the financials were clearly explained. I got a good deal. I had planned on visiting 2 dealerships that day but ended up being so impressed with the RX-350 that I never made it to BMW. Lexus offers so much more standard than the BMW X3. They even paid off the remaining 2 months of my current lease with Honda. This dealership also offers free car washes and a free service the first time I need to take the car in. I would highly recommend Jose Oliveira as a go to sales person in the future.

edz46

Jan 4, 2015

I have been a Herb Chambers Lexus customer for about 22 years. I have leased 8 vehicles during that time. I had been contacted by the dealership, asking me if I wanted to trade in my 2013 RX 350. The lease had only been about 50% completed and I had decided when I leased the RX that it would be my last leased vehicle. My next car would be bought, not leased. So this was a difficult deal to get accomplished since there was negative equity in my RX. For the first time, I had the chance to work with Sanjay. We discussed all the available options for me. The most financially advantageous option was to lease again but I did not want to do that. After working on the numbers, Sanjay presented my offer on a 2015 ES300H to George (sales manager) and stated my case. Throughout the whole process, I felt that Sanjay was my advocate. After some back and forth negotiating, we made a deal. I now know why Sanjay sells so many cars for Herb Chambers Lexus. He was calm and reassuring throughout and I firmly believe he fought to get me the best deal possible. Once the deal was completed, Janine took over in getting the paperwork filled out and following up on keeping me updated as to when the car was ready. Even though the dealership was extremely busy the last few days before the new year, Janine called me several times to update me. Once the car was ready, she spent a good deal of time going over the features of the ES 300H. There is a reason as to why I have been a customer of Herb Chambers Lexus for 22 years. Both Sanjay and Janine are fine examples as to why they have so many long time customers

edz46

Jan 4, 2015

I have been a Herb Chambers Lexus customer for about 22 years. I have leased 8 vehicles during that time. I had been contacted by the dealership, asking me if I wanted to trade in my 2013 RX 350. The lease had only been about 50% completed and I had decided when I leased the RX that it would be my last leased vehicle. My next car would be bought, not leased. So this was a difficult deal to get accomplished since there was negative equity in my RX. For the first time, I had the chance to work with Sanjay. We discussed all the available options for me. The most financially advantageous option was to lease again but I did not want to do that. After working on the numbers, Sanjay presented my offer on a 2015 ES300H to George (sales manager) and stated my case. Throughout the whole process, I felt that Sanjay was my advocate. After some back and forth negotiating, we made a deal. I now know why Sanjay sells so many cars for Herb Chambers Lexus. He was calm and reassuring throughout and I firmly believe he fought to get me the best deal possible. Once the deal was completed, Janine took over in getting the paperwork filled out and following up on keeping me updated as to when the car was ready. Even though the dealership was extremely busy the last few days before the new year, Janine called me several times to update me. Once the car was ready, she spent a good deal of time going over the features of the ES 300H. There is a reason as to why I have been a customer of Herb Chambers Lexus for 22 years. Both Sanjay and Janine are fine examples as to why they have so many long time customers

Ht

Dec 31, 2014

I was shopping for a car and had periused reviews of various dealer ships in the state. I had noticed negative comments about this dealership, but as they had a car that I was interested in, I decided to pay a visit. Because of the negative comments by a few previous buyers I was apprehensive, but was pleasantly surprised to find that was not so. The staff were very professional, friendly and helpful. Nick, the sales rep Accomodated me in everyway answered questions, gave good advice and made the whole experience pleasant. Did not try to pressure me into a sale and did not iuse any high pressure sales tactics. I did not find a suitable car and instead of strong arming me into buying another, suggested alternatives and agreed to look out for what I wanted and keep me informed. If and when they do , I will be happy to make the purchase from this dealership.

Mommy of 3

Dec 31, 2014

Janine worked so hard to get us what we wanted and made our experience so pleasurable! We will absolutely return and work with her again!

Haresh

Dec 31, 2014

I was shopping for a car and had periused reviews of various dealer ships in the state. I had noticed negative comments about this dealership, but as they had a car that I was interested in, I decided to pay a visit. Because of the negative comments by a few previous buyers I was apprehensive, but was pleasantly surprised to find that was not so. The staff were very professional, friendly and helpful. Nick, the sales rep Accomodated me in everyway answered questions, gave good advice and made the whole experience pleasant. Did not try to pressure me into a sale and did not iuse any high pressure sales tactics. I did not find a suitable car and instead of strong arming me into buying another, suggested alternatives and agreed to look out for what I wanted and keep me informed. If and when they do , I will be happy to make the purchase from this dealership.

Hondacoupe2004

Dec 31, 2014

In March I purchased a RX with Rob Ross, and had an excellent experience. Recently had a car accident and had to purchase another car. Went back to Rob, who is now a sales manager. But without a doubt he directed me to Janine and as expected she was just as amazing! This dealership is definitely top notch and dedicated to satisfying their customers!

Wilder0467

Dec 31, 2014

Janine worked so hard to get us what we wanted and made our experience so pleasurable! We will absolutely return and work with her again!

Charles FERRO

Dec 30, 2014

This is my eighth car through Lexus Both buying and leasing From the beginning Johnny Sahgbini Has been awesome and his brother Roco Started it all The service and staff are great And this time leasing two more cars Sandra Zeica was excellent So I plan on keep coming back

Jay

Dec 30, 2014

Herb Chambers Lexus of Sharon is a beautiful dealership. This was my first time there, and although I was shopping for an off brand (non-Lexus) I found my sales rep Chris, very knowledgeable and helpful. I am absolutely happy with my experience in Sharon. I'll certainly be back when looking for my next vehicle!.. -Jay

Jab

Dec 29, 2014

I was recently in your dealership, thinking about trading in my ES 300 hybrid for an RX. I used to own an RX and although I really am enjoying my ES 300 I am missing the space and versatility that I had with my RX. My sales person Janine Ballarino was amazing as usual...she is so very helpful and knowledgeable. She is always able to answer all of my questions and put any and all of my concerns at rest and never makes me feel pressured! I am currently contemplating and thinking about whether to do this and when I decide I will certainly be very happy to deal with Janine because I know she will take care of every detail in a professional and courteous manner!I continue to tell all of my family and friends about Herb Chambers Lexus of Sharon...it is by far a superior dealership experience!

Ruth Rich

Dec 27, 2014

We dealt with Sanjay Khairmode and found him to be very courteous, helpful and most important understanding of our feelings. Obviously, he wanted to make a sale, but he recognized the more important issue of making us a long term customer.

Diane

Dec 22, 2014

Our sales person (Sanjay) was very good and patient with us

ezornberg

Dec 22, 2014

This is the second GS I have purchased from Herb Chambers and the experience continues to improve. The salesman, Sanjay Khairmode, was great to deal, with knew exactly what he had available, worked with us through the entire process to get the terms we needed to complete the transaction quickly and to our satisfaction.

genmalin

Dec 22, 2014

I would like to thank Sanjay Khairmode who was very knowledgeable, polite, patient and pleasure to deal with. His offbeat personality and positive attitude definitely contributed to the experience. He promptly attended to an issue when discovered, made it his priority, and maintained good communication throughout.

Mimi

Dec 21, 2014

Herb Chambers might want to make buying a car easy but no one has told his dealership staff. We visited the dealership not sure if we wanted a sedan or an SUV We were then inundated with annoying emails and calls from several different individuals in the dealership. If we knew what we wanted and bought it would be enjoyable to wait and snack in the service area and to have our car washed every time but there was just intense pressure from all angles to buy.

Newowner25

Dec 21, 2014

Sanjay made the experience pain free and pleasant. Came in to talk price and he beat the other local Lexus dealer. I left with my new RX and I am glad I brought my business to Herb Chambers. They are obviously high volume for a reason - the professionalism and service show. Thank you!

Newowner25

Dec 21, 2014

Great, no-nonsense experience today at Herb Chambers Lexus with Sanjay. They worked with me and it was painless. Left with my new car and feel really good about the experience. Wonderful facilities and it is obvious they know how to treat and keep customers. Sanjay is knowledgeable and no-pressure. Overall it is obvious the staff at Herb Chambers cares about the consumer. Incredible selection - attention to detail. Thank you - I am in love with my RX 350!

manouman

Dec 18, 2014

This is my 4th RX purchase with Herb Chambers Lexus. Couldn't be any happier thanks to Sam Prusak...he is THE best!! Thank you, Sam!!!

Alice Jost

Dec 17, 2014

I finally had to replace my 1998 Lexus, a superb car all these years. Nick Salem helped me pick out a 2010 Lexus and he also helped me greatly with all the new features. He made my big purchase very exciting. I hope this car will be with me another ten years, at which time I'll probably have to give up driving because of age... I recommend Nick Salem and the Sharon Dealership to everybody. P.S. I am also impressed with your Service Department.

johnchen2080

Dec 16, 2014

I just want to leave a short thank you note for Sanjay at the Sharon location for helping us tonight. We are happy with our purchase and definitely will do business with Lexus Herb Chambers at Sharon again in the future.

alan and elaine

Dec 15, 2014

This was our second Rx purchased from Herb Chambers and Marc Vigor. Our first experience was so professional that we didn't even consider using another dealer or salesman. It would have been easier to use their Norwell dealership distance wise, but we truly felt a loyalty to Marc. He did not disappoint us. The buying of a new car can be an unpleasant event.This was not the case with Marc and Herb Chambers.

medispec

Dec 14, 2014

Once again, your dealership has risen to the top as it did when we purchased our previous Lexus vehicles (an ES and a RX).This time we dealt with Marc Vigor, a wonderful sales consultant. He listened carefully and answered all of our questions, patiently and professionally. We never felt rushed or pressured by Marc. Knowledgeable and personable he made the process of buying a car very enjoyable.

NUMBAS

Dec 14, 2014

Bought a new Lexus earlier this week.....I had leased two Lexus vehicles for my company previously thru the Sharon dealership.....Drove 40 miles from home because of the past experience....Came in looking for a Certified Pre-owned ES350 and was convinced of the benefits of purchasing a new 2014 vehicle as part of the dealer's year-end sales push.....Don Hu quickly understood what I was looking for.....Minimal haggling over price without the usual time consuming indecision at other dealerships....The entire Team clearly understands that Herb Chambers has built the best dealership network in the USA and their job is to deliver on the customer service that the Boss demands.....Well done!!!!!

tammybouchardesq

Dec 10, 2014

I recently purchased a certified preowned vehicle from Herb Chambers Lexus in Sharon. Robert Williams was my sales representative. As a woman purchasing a car, I was cautious and guarded. Rob soon proved that I had nothing to worry about. He was kind, patient and personable. He helped me find the vehicle that was perfect for my growing family. I am absolutely in love with my car and couldn't be happier about the service I received. I will, without a doubt, purchase my next vehicle from Rob and Herb Chambers.

Tammy

Dec 10, 2014

I recently purchased a certified preowned Lexus from Herb Chambers. My sales representative, Robert Williams, provided exceptional customer service. He went above and beyond the call of duty to ensure that I found the best vehicle for my family. He was patient, kind and understanding. I have found my dealership for life. Having shopped at 2 other Lexus dealerships, I can honestly say that Herb Chambers is the best. The overall experience was literally enjoyable. Every single person treated me with respect and never once did anyone try to "sell" me a car. There was no back and forth drama to get the price of the vehicle. Their smart pricing is remarkable. I highly recommend purchasing your next vehicle from Rob Williams and Herb Chambers.

William

Dec 9, 2014

When I purchased this vehicle I was traveling a lot for work, so I was literally able to go to almost every Lexus dealership in New England to find the best price. There were many dealerships that were noticeably bothered with the fact that I was going around to so many places, but at Herb Chambers Lexus, my sales women Sandra had only one concern: beating the best price I'd gotten so far for the perfect vehicle for me. She was by far the most knowledgable person I spoke with at any dealership, she knew the answer to any questions I had right away, never needed to look anything up or ask anyone for help. This made the buying process extremely quick and painless. One of my favorite things about Her Chambers is the valet service they offer when you need service, they come and pick up your car and drop off a loaner. The fact that this dealership is an hour away from me it does not affect me because of this service. But if you do choose to go to the dealership you'll see its absolutely gorgeous. By far the biggest dealership I've been in and just beautifully designed. I have not yet had a service appointment but am looking forward to seeing how fluid they're process is. I look forward to doing business with them again!

jaryan18

Dec 9, 2014

I attended the December to Remember event at Herb Chambers Lexus of Sharon and had a wonderful experience. I was met by Madison who assigned Jose Oliveira of sales to work with me. Jose is truly a Professional agent who answered all my questions regarding the LS460 that I was interested in buying. He worked with me, so that we could come to an agreement regarding my trade of the LS430 and acquiring the LS460 which I purchased. This is my 4th LS and I have been dealing with Herb Chambers for many years and would say that the dealership is first class and make you feel right at home. Again kudos to Jose for his great work and good manners.

PatC

Dec 8, 2014

My husband and I just bought our 2nd pre-certified Lexus from Herb Chambers. Chris Norftill and Kevin Healey were just great to work with. They are very friendly and very knowledgable about all the cars. Kevin found the perfect car for us and we just love it. Herb Chambers is the best place to find a new or used Lexus!

Patcoo

Dec 8, 2014

My husband and I just bought our 2nd Pre-certified Lexus from Herb Chambers. This dealership is first class and make you feel right at home. We worked with Chris Norftill and Kevin Healey. They could not have been more helpful, and friendly. I explained the type of car that we wanted and Kevin found me the perfect car. I was back for my inspection a few days later, and both Chris and Kevin stopped by the cafe to say "Hello" and asked if i was all set with the RX. If you are looking for a new or used pre-certified Lexus, Herb Chambers Lexus is THE only place to go.

Dealererater

Dec 7, 2014

Extremely satisfied! I just bought my second new Lexus, from the Herb Chambers Lexus dealership in Sharon.Rob Williams and Johnny Saghbini, who worked with me were friendly knowledgeable. They were helpful without being pushy- which for me was what made the sale! I was very satisfied with the service and with a price- this is definitely the dealership that I will return to and would recommend to all my friends. Thank you!.

Newton mom

Dec 7, 2014

Extremely satisfied! I just bought my second new Lexus, from the Herb Chambers Lexus dealership in Sharon. Rob Williams and Johnny Saghbini, who worked with me were friendly knowledgeable. They were helpful without being pushy- which for me was what made the sale! I was very satisfied with the service and with a price- this is definitely the dealership that I will return to and would recommend to all my friends. Thank you! .

Marie Randall

Dec 4, 2014

When I arrived at Herb Chambers I was greeted by Angela and Will Hunt. Will Hunt was patient, knowledgeable, professional and a pleasure to work with. Will was very friendly, did a wonderful job and was very helpful through the whole process of purchasing my Lexus RX 350. On a scale of one to ten I will give him a 10. Thanks to everyone at Lexus for making the car buying experience a pleasure

marierandall

Dec 4, 2014

When I arrived at Herb Chambers I was greeted by Angela and Will Hunt. Will Hunt was patient, knowledgeable, professional and a pleasure to work with. Will was very friendly, did a wonderful job and was very helpful through the whole process of purchasing my Lexus RX 350. On a scale of one to ten I will give him a 10. Thanks to everyone at Lexus for making the car buying experience a pleasure

wjmckenney

Nov 30, 2014

I just leased my first Lexus from Herb Chambers and could not be happier with the experience. I worked with Peter Caron and he was patient, knowledgeable and was a pleasure to work with. I look forward to working with Peter again in the future.

Kfinn14

Nov 22, 2014

I have been leasing cars from Sam Prusak and Lexus in Sharon for almost a decade. The sales experience with Sam Prusak has always been professional, very knowledgable, positive, no pressure and wonderful. I can truly say that I have never had a complaint in all these years between sales and service. Couldn't be happier that's why I am a returning loyal happy customer. Sam Prusak and Lexus in sharon highly recommended.Kathy Finn

Michelle

Nov 19, 2014

My mom, dad and brother all own Lexus vehicles and this is my second Lexus RX 350. Not only are the cars of quality, my salesman, Peter Caron was truly the best! I was not shopping for a car, just curious and received a courtesy call from Peter. 5 minutes into meeting him, I felt at ease and not pressured and bought a 2015 Lexus Rx 350. The wealth of knowledge and patience on his part set the standard for me and I will look for him in a few years to purchase my next vehicle. Overall, my experience this time around was much more pleasant than the last time and I give all credit to Peter.

Bill & Jean

Nov 17, 2014

Looked for months for a used Jeep at a reasonable price. Found a Jeep on-line at Herb Chambers Lexus. I was skeptical not having purchased a car from a dealer in years. We walked in the door and introduced to Sanjay, even though we were buying a used Jeep, we were treated like we were buying a top of line Lexus. Sanjay was great, knowledgeable and a gentleman. Well be back.

krscalia

Nov 7, 2014

I have been leasing vehicles from Herb Chambers Lexus of Sharon since the mid-1990s. The sales experience has been great. My salesman, Sanjay Khairmode has been terrific over the past several years. Now my wife and I both drive Lexus vehicles that we purchased from Sanjay. As they say repeat customers say a lot about a dealership. Thanks to everyone at Lexus of Sharon for making the car buying experience a pleasure.

Drhodes333

Nov 6, 2014

I took my 2008 lexus in for service. Met Sam P a salesman, wonderful experience. I has no intention of trading my car. We drove a 2010 lexus. I bought the car two days later. I had minor issues, Sam was prompt to answer my questions and attentive to my needs. Would buy a car from him any day of the week. Very professional

gacfp

Nov 4, 2014

Truly best in class customer service! Rob Williams patiently assisted and guided me in selecting my new vehicle. He then meticulously handled all of the legwork, so that I was able to pick up my new car less than 8 hours after we first sat down. Yet another reason why my family has bought 7 cars from a Herb Chambers dealership, and will continue to do so.

JamesCurtin

Nov 4, 2014

We have thus far this year purchased one new 2014 Lexus RX350 vehicle and one used 2012 IS250 CPO. The entire experience from soup to nuts has been positive from the moment I went in to service for my then 2004 RX330 and walked away with a 2014 RX350. I have been a customer for over 10 years now and I can truly say that I can swear by this dealership. The entire sales staff is hands on and truly wants your entire experience as one of gaining a customer for life; there are no games played here; everything is straightforward during the entire buying process. Now for the bonus; their service department is the absolute best in the business; I have never had a complaint in all these years, nor do I expect to ever have one.

George A

Nov 4, 2014

Truly best in class service from Rob Williams. Patient and consultative assistance in selecting my vehicle. Careful and thorough followup allowed me to drive home in my new car a few hours later in the same day. Highly recommend both Mr. Williams and any Herb Chambers dealership. Pleasant, effortless transaction reaffirms why my family has purchased 7 cars from Chambers dealers, and will continue to do so.

Lizagonia

Nov 2, 2014

Had one of the best experiences! Nick was very helpful and friendly and because of his great work I am know driving a lexus is 250! Thanks nick for all your great work!

christopher.coute

Nov 2, 2014

My wife Kari and I had a great experience with Sanjay Khairmode. We had been to a few dealership before and as soon as we walked into Herb Chambers he made us feel at home. We are very happy with our Lexus 350, price and the trade in Sanjay was able to get us

Elizabeth Agonia

Nov 2, 2014

Had one of the best experiences! Nick was very helpful and friendly and because of his great work I am know driving a lexus is 250! Thanks nick for all your great work!

LoriS

Nov 1, 2014

I have been doing business with Herb Chambers Lexus for eight years. Three days ago i purchased my secong RX350. Dealing with Janine Ballarino was a wonderful experience. She was so helpful , answering all my concerns and giving me the space and time to make my decision. THis dealership does not force themselves on you but they are there whenever you need them. The buying esperience was a breeze both times I purchased my cars. And the service department is fantastic, their services top quality. I live an hour away from this dealership with another Lexus dealership around the corner from my house. I would never consider purchasing a car from anywhere else, nor having it serviced elsewhere. Thank you Janine !!

Thomas Lennon

Nov 1, 2014

Today we purchased a new RX350 Lexus SUV. This is our second experience with Sanjay Khairmoke. When we decided to look we decided our last experience with Sanjay was so professional that we returned to Sharon so we could be assigned to him. He has proven himself invaluable, enthusiastic about the Lexus vehicles, attentive to detail, considerate and dependable. We hold Sanjay in high regard and we would not hesitate to recommend him to our family and friends in the future. He is an asset to Herb Chambers Lexus, Sharon, Massachusetts. Herb Chambers Lexus Dealership set-up is a wonderful experience. The cafeteria and warm welcome, the feeling of casual, yet efficient business, embraces the experience of buying a car in comfortable surroundings. Tom and Dee Lennon

MR52786

Oct 29, 2014

I had the pleasure of working with Melissa to get into my new Lexus IS. She was personable and knowledgeable. I was very happy with my experience and love coming to Herb Chambers Lexus! I will be a customer for a very long time!

aagonia

Oct 28, 2014

We had an excellent experience at Herb Chambers. Our sales man- Nick Salem was awesome. He did everything to makes us comfortable with our sale. He made you understand all the fees.Overall, was an a great experience, and I would highly recommend Nick Salem at Herb Chambers, Sharon, MA

Paul P.

Oct 25, 2014

Living in Narragansett, RI, Lexus of Warwick is a quick 15 minutes from me. Quite frankly, i must THANK Lexus of Warwick for the horrible experience they provided me, for without that, i never would've thought to make the over one hour drive to Herb Chambers Lexus in Sharon. From my first phone call with Jessica C., to the enthusiastic greeting i received when walking into the dealership, to my rep Robert W. and my finance mgr Chris G., i was treated with friendliness, respect and regard. The overall experience was THE definition of customer service and relationship building. Thank you to the team at Herb Chambers Lexus....you have a customer for life.

Paul Plotkin

Oct 25, 2014

Living in Narragansett, RI, Lexus of Warwick is a quick 15 minutes from me. Quite frankly, i must THANK Lexus of Warwick for the horrible experience they provided me, for without that, i never would've thought to make the over one hour drive to Herb Chambers Lexus in Sharon. From my first phone call with Jessica C., to the enthusiastic greeting i received when walking into the dealership, to my rep Robert W. and my finance mgr Chris G., i was treated with friendliness, respect and regard. The overall experience was THE definition of customer service and relationship building. Thank you to the team at Herb Chambers Lexus....you have a customer for life.

joyce.baglioni

Oct 19, 2014

I recently visited Herb Chambers Lexus in Sharon to have my car serviced....My ES300 Hybrid needed some routine maintenance such as a grease and oil change however I needed additional work done and Scott Murray in the Service department was amazing, he went above and beyond my expectations...he was able to take care of everything that needed to be done to my vehicle!During the time of which my vehicle was being worked on... I was given a loaner vehicle and Janine Ballarino in your sales department was phenomenal in ensuring that I was kept apprised of the status and when my vehicle would be ready to be picked up. Every encounter I have had at Herb Chambers Lexus of Sharon has been such a positive experience...the team there goes above and beyond to make sure that the client is satisfied and happy! I tell all of my family and friends to visit the dealership because it is by far The Best dealership I have ever been to!!!

APutnam

Oct 19, 2014

We live closer to Inskip but take the extra 30 min drive to go to Herb Chambers Lexus!!! My overall experience with Herb Chambers was truly awesome!! We were very happy with the sales representative Sandra for her excellent help with the purchase of our new Lexus RX 350.

Aputnam

Oct 19, 2014

We live closer to Inskip but take the extra 30 min drive to go to Herb Chambers Lexus!!!My overall experience with Herb Chambers was truly awesome!! We were very happy with the sales representative Sandra for her excellent help with the purchase of our new Lexus RX 350.

Joyce B

Oct 17, 2014

I recently brought my Lexus ES300h in for service and repairs. I have written a separate review regarding the service I received from Scotty...which was awesome!!! I also wanted to comment on your sales representative Janine Ballarino.....she was awesome also in helping to facilitate the service that was performed on my vehicle. I needed to have a loaner vehicle which she was instrumental in making sure everything was to my satisfaction. She was in constant contact with me....letting me know every detail as to when my vehicle was ready, etc. Janine went above and beyond any and all of my expectations!!! I recommend Herb Chambers Lexus of Sharon to all of my family and friends....it is by far the BEST dealership I have ever encountered!!!! Thank you Janine, Scotty, Daniel, Joe and all of the staff!!!

speish

Oct 16, 2014

First time at this dealership. Had routine oil change and pairing of phones done. Staff could not have been more courteous. From Scott Murray to Nick Pacheco, I was most impressed and would definitely return for further servicing.

Valerie

Oct 12, 2014

After an exhausting week searching for a used car and visiting several dealerships, I found a car that I liked online and went to Herb Chambers Lexus to take a look at it. I had a budget of only $10,000 and most dealerships wouldn't even show me anything in my price range and tried to talk me into a newer car. Our Sales person Peter Caron was awesome and when I left, I told him that I felt like i was treated like I had just bought a $50,000 car from them. $10,000 may not seem like much to a lot of people but it is a lot for me. The finance manager was very nice as well. Thank you Peter and thank you Herb Chambers for turning my car buying experience into a pleasure.

Joan

Oct 11, 2014

I just came home with my third Lexus RX. I have been leasing them since 2000.... The last two times I had the pleasure of having Sanjay Khairmode as my sales person. He is passionate about the product and that clearly comes through. He and Sanjay and George worked well together to present me with a package that I could not refuse. They worked hard at coming up with a deal that I was comfortable with and spent time explaining everything to me about the car and the financing. Sanjay takes special care to be sure you know all about the car and the service before you leave the dealership. He makes himself available for any questions you may have after that. Sanjay clearly loves what he's doing and strives to be the best he can be! Thank you,Sanjay!

James Andrews

Oct 5, 2014

If you had asked me after my first experience with this dealership my answer (and review) were very different. Upon communicating my experience I expected my voice to remain unheard and to receive no response from Herb Chambers Lexus of Sharon. I now stand corrected. Michael and Tom helped to facilitate not only a resolution to my issue but the communication of a personal apology and delivery of an unparalleled customer service experience. Clearly my first encounter was an outlier and in seeing the work that Herb Chambers Lexus of Sharon put in to remedy the situation I am retracting any and all negative feedback made in this forum and others. Specifically, I'd really like to commend George on sitting down with my wife and I to have an candid and apologetic conversation where we were all able to shake hands and feel good about the situation. Despite stumbling out of the gates, my wife and I are more excited now than we were coming into the dealership originally about being part of the Herb Chambers Lexus of Sharon family. If we are measured not by our success but in how we handle adversity then this dealership stands above the rest.

sdegnan

Oct 4, 2014

I bought my first Lexus this week. Sanjay and Niko did a wonderful job and really helped us through the process. I hope that all my future experiences there will be as good!!

James Andrews

Oct 4, 2014

Irate fails to express how my wife and I felt after leaving your dealership, Herb Chambers Lexus of Sharon. We spent three hours trying to find the right car and had reached a verbal agreement with the finance office on a sales point which would have had us leaving with a vehicle that day. To our dismay this price was reneged shortly after we invested the time to fill out all of the appropriate paper work due to a $10,000 clerical error on the behalf of the finance department. Upon informing us of their error the representative, George, disavowed any accountability to the original terms and began to renegotiate the price of the vehicle to more favorable terms for Herb Chambers Lexus of Sharon. After what can only be described as a half hearted attempt to reconcile which was heavily laden with condescension we requested to speak with the general manager. To our surprise the general manager declined to speak with us entirely, failing to escalate a resolution, and consciously deciding that the dealerships profitability was more important than the integrity of its word, the value of its customers, and the brand it represents. This experience has not only left us disheartened with the dealership but the Lexus brand as a whole. We were attracted to this brand because it totes the finest dealer network in the industry and claims to treat each customer as we would a guest in our home. As evident from the four hours we spent at the dealership today neither of these things hold true or, at a minimum, are not adhered to at Herb Chambers Lexus of Sharon.

Jo-Anne

Oct 2, 2014

I went into Herb Chambers in Sharon yesterday morning for service on my GX 460 - and I came home with a new GX 460 last night. I met with Sam Prusak while waiting for my service to be completed and we discussed the value of my car, looked at a new one, etc. Everyone knows the process. I have purchased several cars, the last two being from Lexus, and I have to say this was the easiest car purchase I have ever made. Sam was very pleasant and didn't put any pressure on me to buy. We commicated during the day to get paperwork completed, and he stayed later than he had to because I was later than expected arriving at the dealership. He spent time explaining everything to me and answering any questions I had. Thank you Sam!!

jcb0718

Oct 2, 2014

I went into Herb Chambers in Sharon yesterday morning for service on my GX 460 - and I came home with a new GX 460 last night. I met with Sam Prusak while waiting for my service to be completed and we discussed the value of my car, looked at a new one, etc. Everyone knows the process. I have purchased several cars, the last two being from Lexus, and I have to say this was the easiest car purchase I have ever made. Sam was very pleasant and didn't put any pressure on me to buy. We commicated during the day to get paperwork completed, and he stayed later than he had to because I was later than expected arriving at the dealership. He spent time explaining everything to me and answering any questions I had. Thank you Sam!!

Cady1

Sep 30, 2014

I bought my first Lexus from Omar Adem at Herb Chambers Lexus. While I knew I would be getting excellent service when I went to Herb Chambers, Omar's professionalism and attention to detail made the entire experience exceptional. He did a great job guiding me through the process of trading in my old car for a beautiful nearly new 2012 RX350. I drove it off the lot last Saturday and have enjoyed every minute I'm in the car.Thanks to Omar's hard work and persistence he found me a car beyond my expectations. I can't wait to continue working with Omar and the Herb Chambers family in the future.

Kay

Sep 29, 2014

Thank you Mr Lin, you made the car buying experience easy and hassle free, delivered the car to me while I was recovering from surgery. I feel so confidence with him explain the car, he knows so much and always got the answer, he said he used to be a technician I guess that explains. What a nice guy always with a smile.

mazz23

Sep 29, 2014

Like for most people, traditional car buying can be a stressful experience, but since I have been dealing with Spero Coston at Herb Chambers in Sharon, car buying is now an enjoyable experience. I experienced none of the games that typical dealerships play, and Spero dealt with my wife and I with respect and professionalism that I have never experienced at any other dealership. The dealership itself is a beautiful facility with lots of perks to help the car buying and servicing experience, but Spero is the reason I have bought 3 Lexus's and will continue to buy from "my friend" Spero.

jane.mulligan.50

Sep 27, 2014

Leased my fourth IS today and had the best experience of all..always have received great service but today was exceptional...Jose Oliveira was professional, knowledgeable, respectful and personable. Thank you. Had fun

Happy Customer

Sep 25, 2014

While I was at Herb Chambers Lexus Sharon waiting for my car to be serviced, I took a 2014 vehicle for a test drive and loved it. My sales person, Sandra Zeica, was absolutely wonderful and made purchasing the 2014 vehicle a very pleasurable experience, by far the best I have ever had!! There was no pressure, she was honest and direct. As a female, I was very comfortable with Sandra's style. She treated the customer the way any person would want to be treated, and that was with courtesy and respect. I would also like to mention how very satisfied I have been with Service Department. They are very focused on customer satisfaction. The two Danny's in the department are wonderful as is Nick Pacheco, the technical specialist. Nick has been absolutely wonderful. He is very patient, knowledgeable and respectful. My husband and I have purchased Lexus vehicles from Herb Chambers over the past 14 years; this and other recent experiences with service have been the best ever over those years. Customers are treated with civility and respect.

E. Morin

Sep 22, 2014

On Sunday, my husband and I traded in my Lexus ES350 for a Lexus RX350 and had a great sales experience with Herb Chambers Lexus, once again. This time we worked with Marc Vigor, who was friendly, upbeat, accommodating and the upmost professional. He helped my husband and I narrow down what vehicles we were interested in, and than ultimately pin-pointing the one we drove home in. Marc made the process easy and hassle-free, from start to finish, and while we were there for several hours, it didn't feel that way at all. We felt like we got a good deal for a fair price, and were confident in our purchase through Herb Chambers: in the service and the quality. Great experience! Thanks to Marc for all of his time and help!

GregM

Sep 22, 2014

Enjoyed working with Nick Salem, Sales Consultant. Very professional, explained all the options, and facilitated an agreeable lease and positive experience. Devin Teixeira, gave a thorough, explanation of the lease options.

ejmorin

Sep 22, 2014

On Sunday, my husband and I traded in my Lexus ES350 for a Lexus RX350 and had a great sales experience with Herb Chambers Lexus, once again. This time we worked with Marc Vigor, who was friendly, upbeat, accommodating and the upmost professional. He helped my husband and I narrow down what vehicles we were interested in, and than ultimately pin-pointing the one we drove home in. Marc made the process easy and hassle-free, from start to finish, and while we were there for several hours, it didn't feel that way at all. We felt like we got a good deal for a fair price, and were confident in our purchase through Herb Chambers: in the service and the quality. Great experience! Thanks to Marc for all of his time and help!

Empty Nest Couple

Sep 21, 2014

My husband and I just finished buying a certified pre-owned ES350 from Sanjay and we couldn't be happier. We were looking for a comfortable, dependable and somewhat luxurious car and the ES350 fit the bill perfectly. Everyone at the dealership was professional and passionate about Lexus vehicles and we were quickly sold on them too. Sanjay was a pleasure to work with- passionate and knowledgable, but not at all pushy. We could not be happier with our purchase and the way we were treated throughout the process. We highly recommend Sanjay and the rest of the Herb Chambers team and look forward to many years of working with them.

Moe H

Sep 18, 2014

I felt that I was given good consideration and that the buying process was fair to both parties

MoHan

Sep 18, 2014

I believe that I got a reasonable deal and am very happy with how I was dealt with. The courtesy was great. The salesman listened to what I needed to make the deal.

FJoyce

Sep 17, 2014

The experience we had with Eric Lustgarten is beyond words! He took the time to loom at servile cars and explained in detail the options we had available to us! We have 2 young children which can make looking at cars a bit difficult but it was actually a very easy and positive time! Eric had books to entertain the kids and my son loved the cafe and kid area!! Thanks again Eric Lustgarten!! We will highly recommend you and Herb Chambers to other we know looking for a new vehicle!

mohan2014

Sep 17, 2014

I believe that I got a reasonable deal and am very happy with how I was dealt with. The courtesy was great. The salesman listened to what I needed to make the deal.

thm1

Sep 17, 2014

This is the 3rd vehicle my family has purchased from Herb Chambers Lexus of Sharon. This is my first one. I purchased a 2010 Lexus IS 250. Rob Williams was our sales man, as he was when my wife leased her SUV last year. The dealership is awesome and Rob is great! He's super honest, down to earth, not pushy - very anti-typical salesman - which makes him awesome to work with. He even took the time to set up blue tooth when I picked up the car, as well as clear some of the prior owners play lists. This was a HUGE help as I never would have been able to do that myself. I have no doubt my family will be having our cars serviced there and using Rob whenever we need a new car for a long, long time.

TUBO

Sep 17, 2014

Got my second Lexus from Herb Chambers, I like this place and all the people work here. I will keep this car for awhile now, really fall in love with this color combination, but if I do need a new car in the future my friend Lin is the one I would go see. Thank you so much.

Jenny

Sep 14, 2014

Got my second Lexus from Herb Chambers, I like this place and all the people work here. I will keep this car for awhile now, really fall in love with this color combination, but if I do need a new car in the future my friend Lin is the one I would go see. Thank you so much.

Fullerene

Sep 10, 2014

Buying a car was a very stressful journey. But finally Sanjay at Lexus Sharon made our happy ending. Lexus Sharon provided us the best pricing. Each visit, Sanjay ensured our visit relaxing and pleasant. He stayed late with us without complaints. On the other end, he knew we had traveled in the rush hour. He paid special attention to let us relax and release from the stress of traffic. He offered us drinks and snacks. He explained all the details clearly with patient. After the purchasing, he managed all the paper work for us and provided the updates in detail. Finally the car was delivered to my home. We have driven our new Lexus Rx 350 for a month. We love our car. Although the journey seemed ending to us, not to him. He continued following us. We have felt lucky that we have not only have a car with quality but the service as well.

lexushappy

Sep 8, 2014

My wife and I have had a wonderful experience dealing with Herb Chambers Lexus in Sharon. Janine Ballerino was instrumental in making our acquisition a stress free and relaxing experience. Over a period of several days, we had an open line of communication. She took care of all of our needs and paid attention to detail. We can't say enough how her sincere and helpful approach created a wonderful experience for us. Even when we changed our minds concerning the interior color of the vehicle at the last minute, she didn't skip a beat and was seamlessly able to secure what we ultimately wanted.Thank you again Janine and Herb Chambers. We look forward to a long and wonderful relationship.P.S. A shout out to George Sarkis for dealing with us in a precise and fair way..

quincyelaine

Sep 5, 2014

The Golden Opportunity sale brought me in, but the sales person, Sandra, was outstanding. She never made me feel pressured. She continued to work for me until I was happy with the deal. Chris in finance understood my concerns & went above expectations to make me feel comfortable with my payments. Even Danny in Service made it so easy to get work done. I was leaving on vacation & he dropped off my car & picked up the loaner I had been using, all while I was on vacation.

Egidio Tiburcio

Sep 4, 2014

Ryan Tierney was wonderful to deal with! After purchasing a car from him two months ago we came back and bought two more! I cannot say enough good things about the team as a whole! All our needs we're met and our expectations exceeded! Truly a great place that is beginning to feel like family and friends to us! Thank you to Ryan, Rocco, Donna and Tim in sales and the service team as well.

bdeval

Sep 4, 2014

I recently purchased a pre-owned Lexus. The process went smoothly, no hiccups, no senseless haggling. I ended up purchasing a very good car at a very good price.Special thanks to Peter Caron (and his son Ben Caron) for personal touch, spotless professional attitude and timely communication. That's the perfect way to create repeat customers.Thank you, Peter Caron! ... and see you when we'll buy our next car.

Pat Feinstein M.D.

Sep 3, 2014

This is my 3rd Lexus experience with Spero Coston. He was always kind, helpful, patient and he went out of his way to make things easier for me. Thank you very much for everything. Sincerely, Pat

joe dea

Sep 2, 2014

I got lucky. I was looking for a car under $10,000 so in my mind I was not looking for a Lexus. And I really wanted a car I felt good about driving. I'm 65 and have owned many cars in my life and the last 10 have really not been to my liking. I wanted to enjoy my ride.Anyway, I found this Lexus GS300 for under 10K on line. Mileage was 54060 which is really what brought me to the dealership. My first contact was with Madison Callahan on email and then over the phone and it was professional and pleasant. When I arrived the next day, I was lucky enough again to have Madison hand me off to a class salesman. Marc Vigor. I cannot even go into how comfortable Marc made my wife and I feel because it would be the longest review ever written. Suffice to say, we felt bonded to him because of his demeanor and sincere concern for what we wanted. I can't say enough good things about Marc Vigor's approach which I honestly think was him being him. Class act.Obviously my experience at Herb Chambers of Lexus in Sharon was the best car buying experience I ever had and as I've said, I've purchased many cars. The surroundings, rest rooms, hospitality, you name it, it all makes a customer feel like they are actually important. And adding Kolls to the mix enhanced it even more.I hope I can get lucky again when my wife's present car starts to fail. My first stop will be to Herb Chambers of Sharon (and I live in Melrose, MA) and I'll call madison and ask if Marc Vigor is around.Thank you very much for your philosophy and efforts. A total pleasure.

DanceKing

Aug 31, 2014

My RX350 is a great car and so far it is the best vehicle I have ever owned. I was comparing between Acura MDX and the RX350. My salesman Lin was very enthusiastic about the business, great attitude and excellent service. He even drove my new Lexus to my work place, I would recommend everyone to go work with him, he is the nicest salesman.

Kcollins

Aug 31, 2014

From the minute you walk into the showroom you fell welcomed . My husband and I enjoyed working with Sanjay. He was professional, polite and very knowledgable .

Marti

Aug 29, 2014

I recently purchased a new Lexus IS 250 and I am in love! I am a car lover but haven't always loved the car buying experience. My experience working with Ed Simpson at Herb Chambers changed my opinion of this process. Ed made me feel comfortable asking questions, he was very knowledgable and provided me with a great car buying experience! Thank you!

Lexi2014

Aug 29, 2014

I recently purchased a new Lexus IS 250 and I am in love! I am a car lover but haven't always loved the car buying experience. My experience working with Ed Simpson at Herb Chambers changed my opinion of this process. Ed made me feel comfortable asking questions, he was very knowledgable and provided me with a great car buying experience! Thank you!

GLeykin

Aug 27, 2014

Hi,One of the main reasons we dealt with Herb Chambers Lexus (in spite of the fact that we could get better price from another Lexus dealer) was that our family have already bought Mercedes, Porsche, and Infinity from Herb Chambers and we had an excellent experience.Unfortunately buying RX 350 was the worst experience anyone could imagine.Anyway let me start at the beginning:1.On August 5th around 6PM I have spoken with John Andrade (Pre-Owned Director) inquiring about 2012 Lexus RX350 I found on Herb Chambers Website. Mr. Andrade said that car was still available that time but he is a process of closing the shop and if I would come very next morning I could see and potentially purchase the car. But when I came to the dealership on August 6th around 10:30 in the morning I was told the car was already sold. Unbelievable!? Car was sold and director of Sales did not know about that?2.Nick Salem had shown me another RX350 and we agreed on the price and I has put a deposit . But Mr. Salem could not deliver the car the same day because the dealership has not received the Title from Lexus Financial. Meantime, Mr. Salem assured me that I would be able to pick up the vehicle on August 7th, or August 8th the latest. Mr. Salem said that he would call me on August 7th with update. I went home, and my wife and I made our plans for weekend assuming we would have a new car. I had even called my office and took a day off on August 8th in order to pick up the car.3.Nobody called us on August 7th. On August 8th I had to call Mr. Salem and he had informed me that they still had not received the title. Day off and weekend were destroyed. Mr. Salem has guaranteed that in the worst case scenario he would be able to deliver the car to me on August 11th and again he would call me the latest around 1PM as soon as title is received.4.I had taken another day off on August 11th. I was waiting and waiting but nobody had called me. I had to call Mr. Salem and left a message. Around 2:30pm I had received a call from Mr. Coles who informed me that he still did not receive the title and does not know when he receives it. Another surprise?! 5.On August 15th Mr. Salem had called me informing that title was received and he would be ready to deliver the car on August 16th.6.On August 16th my wife and I went to pick up the car. During test drive we had noticed that odometer reads 42153 miles in spite of the fact that at the time of purchasing on August 6th odometer was 41926. 227 miles difference!! Wow, somebody could have driven to NYC. Mr. Andrade was not able to offer any logical explanation but he assured me that very next day he would find out and call me. He NEVER called me. Absolutely unacceptable for the Director of the Dealership a winner of the Prestigious Elite of Lexus Award.7.Anyway we took a delivery of the car even we did not have a mats Mr. Salem was supposed to drop in. 8.On August 18th I have send SMS to Mr. Salem reminding him regarding the mats and trunk cover we also did not have. Mr. Salem called me saying that it would take him a couple of days and he would personally deliver these items.9.On August 25th Mr. Salem called me and said that the items would be delivered on August 25th after 4pm and he will call me in advance. I had cancelled all my plans for the night but again nobody called me.10.Today is August 27th and we still had not received any calls and nothing was delivered.In conclusion I would like say that it was worst buying experience.Car not only was not delivered on time but it does not have full specification and a lot the scratches.

Kimberly M. Coon

Aug 24, 2014

I wanted to take this opportunity to write this letter as I have been a loyal Lexus customer for 15 years. First, to me, there is no other car manufacturer that compares to the drive and luxury of a Lexus. Aside from a period of buying the car every 5 years, I am now a loyal customer that prefers to lease a vehicle every 3 years. I have been nothing but pleased in my interactions with Herb Chambers Lexus in Sharon, MA. However, my most recent experience this past 6 months has been absolutely outstanding. I was coming out of a lease with the RX 350 and while at the dealership my husband had me look at the redesigned ES300h as he knew my taste and knew I would love the luxury and style of the new ES300h. Long story short, I was back and forth for months undecided about the RX350 or the new beautiful ES300h. Ultimately, I decided to go with the ES300h and the car is the most beautiful Lexus that I have had the pleasure of driving. It's redefined luxury and style is a head turner, equipped with all the luxuries that Lexus has to offer. However, more than the love for the car itself, my point to this letter is that my salesperson at this dealership is Michael Clifford and the Sales Manager that I had the pleasure of dealing with is Rocco. Lexus is truly fortunate to have Michael and Rocco in its employ. Michael and Rocco stood by me and understood my "feeling torn" between both vehicles and treated me like GOLD every time I walked back into the dealership. They worked with me on the numbers to help me get back in the car that I truly desired. The three of us laughed and joked while we were also working on the numbers to make the right deal for me. I have dealt with other sales personnel at the dealership that have been very accommodating but Michael is a 5 star employee and should be recognized as such. He truly has become a friend to me. Rocco, another 5 star employee, is the Sales Manager for the dealership. He is absolutely amazing in his handling of the Lexus customers and his ability and very compassionate manner in the way that he was able to get me in my beautiful new ES300h. I have had both the RX350 and now the ES300h and although the RX is also a beautiful SUV, I now realize that the luxury of the new ES300h is exactly what I am seeking in my daily driving experience. Michael and Rocco have made what was a very difficult decision, extremely rewarding and I could not be happier with my experience with the both of them. They are not only my contacts at the dealership but they have also become my friends and I look forward to seeing both of them each time I walk into the dealership whether it be for service of just stop by to say hello. Please make sure that each of them receive a copy of this letter. They truly went above and beyond for a very loyal Lexus customer. Sincerely, Kimberly M. Coon Director - Medical Staff Services Southcoast Health

John "Happy Customer"

Aug 20, 2014

I just traded in my 2004 RX330 for a 2015 RX 350. I had a great experience with the Sales Person Sanjay Khairmode. He was extremely helpful, courteous and professional. None of that unwanted sales guy pressure either. I would recommend asking for Sanjay if you visit Herb Chambers. By the way, I thought I got a very fair price both on the new car and the trade in. I have been doing business here now for ten years and hope to for at least ten more. Why would I go anywhere else.

Once a Lexus...always a Lexus !

Aug 20, 2014

My mother and I just left Herb Chambers Lexus in Sharon Ma. What a beautiful facility. Breathtaking. We had the pleasure of working with salesman Sam Prusak. My mom bought a Lexus..her first ! Mind you, my mom is 83 years old and Sam was very, very patient with her. She had many questions and concerns and Sam addressed them all. When she was still confused, he took the time to reexplain them to her until she understood. Upon delivery, Sam sat with mom explaining all of the technology until she completely understood just how a Lexus works. He explained, in detail, the services offered by Lexus. He was wonderful. I couldn't have asked for a more knowledgeable and friendly salesman. Sam is truly an asset to Herb Chambers Lexus. They are lucky to have him. Great job Sam !

Sue

Aug 20, 2014

After buying a Lexus, I decided that it was time for my mom to get one. We went to Herb Chambers Lexus of Sharon MA. What a wonderful experience. My mom is 83 years old and like many 83 year olds, she gets confused with all the technology that a Lexus has. Our salesman, Sam Prusak, was wonderful. I can not say enough good things about him. He was very knowledgeable, but most importantly, he was patient. He took his time explaining just how a Lexus works. When she was still confused, he repeated his explanation. He was so understanding and accommodating. After visiting a local Lexus Dealer and walking out frustrated, I am relieved to know that there are outstanding salesman out there and Sam is one of them. If you are in the market for a new or used Lexus be sure to visit Sam. You will NOT be disappointed. Happy Driving !

Wayne O

Aug 20, 2014

We have bought a few cars from Herb Chambers in Sharon and have always found them to be an excellent dealership to buy from. Sanjay was our latest sales rep. and we were again very pleased with the personal and friendly service we received from him. He kept us informed on every step of the process and made the purchase as easy as possible. When you go there make a point of asking for Sanjay and you will not be disappointed. We live 40+ miles away but, its worth the trip!

SueMasse

Aug 20, 2014

After buying a Lexus, I decided that it was time for my mom to get one. We went to Herb Chambers Lexus of Sharon MA. What a wonderful experience. My mom is 83 years old and like many 83 year olds, she gets confused with all the technology that a Lexus has. Our salesman, Sam Prusak, was wonderful. I can not say enough good things about him. He was very knowledgeable, but most importantly, he was patient. He took his time explaining just how a Lexus works. When she was still confused, he repeated his explanation. He was so understanding and accommodating. After visiting a local Lexus Dealer and walking out frustrated, I am relieved to know that there are outstanding salesman out there and Sam is one of them. If you are in the market for a new or used Lexus be sure to visit Sam. You will NOT be disappointed. Happy Driving !

crazyrunningman

Aug 20, 2014

I recently bought a new RX 350 to replace my ten year old RX330. I thought I got a very good value both on the price and trade in. But more importantly my buying experience was pleasant. No sales pressure, no hype, no overselling, no games. Just prompt professional customer focused assistance from Sanjay Khairmode. I would highly recommend you ask for Sanjay at Herb Chambers Lexus in Sharon if you are looking for a car.

RD

Aug 19, 2014

We were in the process of looking for a new car and had almost decided upon Lexus even before test driving one. We spoke to Cheryl over the phone and went to the showroom for our appointment. There she introduced us to Eric Lustgarten who was the salesperson assigned to us. Eric was extremely patient with us and helped us make a decision. After our test drive we were convinced that we wanted to go ahead with Lexus and there was absolutely no selling pressure from Eric whatsoever. The final number was decided within 10 minutes of us getting back to his desk and we had a deal. We had done our research beforehand and that helped. The follow up by Eric was excellent as well. Once our car was ready for pick up, we met Eric again who gave us a complete tour of the car and explained everything to us. We did not feel rushed at all. He is absolutely amazing and we would love to work with Eric again. The only suggestion I can give Herb Chambers is that while selling the additional warranties/protection plans, they should explained what is already covered and what is not. Again our prior research helped us here. If you decide to go with Lexus, please ask for Eric since our experience was absolutely amazing! Thanks Eric for making it special for us.

r.das

Aug 19, 2014

We were in the process of looking for a new car and had almost decided upon Lexus even before test driving one. We spoke to Cheryl over the phone and went to the showroom for our appointment. There she introduced us to Eric Lustgarten who was the salesperson assigned to us. Eric was extremely patient with us and helped us make a decision. After our test drive we were convinced that we wanted to go ahead with Lexus and there was absolutely no selling pressure from Eric whatsoever. The final number was decided within 10 minutes of us getting back to his desk and we had a deal. We had done our research beforehand and that helped. The follow up by Eric was excellent as well. Once our car was ready for pick up, we met Eric again who gave us a complete tour of the car and explained everything to us. We did not feel rushed at all. He is absolutely amazing and we would love to work with Eric again.The only suggestion I can give Herb Chambers is that while selling the additional warranties/protection plans, they should explained what is already covered and what is not. Again our prior research helped us here.If you decide to go with Lexus, please ask for Eric since our experience was absolutely amazing! Thanks Eric for making it special for us.

Moby530

Aug 11, 2014

This is the second time I have worked with Mr. Coston to acquire a new vehicle. His knowledge, professionalism, and attention to detail are beyond compare. I wholly endorse the comprehensive approach he provides his clients and would recommend both he and the dealership without hesitation to any family member, friend, or client. Simply put, The Best.

Mike and Keri

Aug 11, 2014

My wife and I found a vehicle online that we had been looking for a while. We called ahead to view the vehicle, which they had waiting for us at the front entrance. We were greeted by Peter Caron and instantly felt welcome. It was an extremely great buying experience. Peter was incredibly courteous and knowledgeable. We surely will return to see him for our next vehicle..

Debbie622

Aug 10, 2014

I recently purchased a used vehicle from this dealership. It was my first purchase from a Herb Chambers dealership but it will not be my last. Bill Kessler supervised the sale and was so helpful and professional. It was not the most expensive car in the dealership but we were treated as if we were buying a fleet of the most expensive cars there. My husband I were so impressed by everyone who worked with us to make the purchase possible.

LDLexus

Aug 6, 2014

This was my second purchase here and I'm very pleased with my decision. Marc Vigor was amazing and true to his word!!! He gave me what I asked for and was very knowledgeable about Lexus cars. Everyone at the dealership treats you with respect and I'll continue to recommend this dealership!

LDLexus

Aug 6, 2014

This was my second purchase here and I'm very pleased with my decision. Marc Vigor was amazing and true to his word!!! He gave me what I asked for and was very knowledgeable about Lexus cars. Everyone at the dealership treats you with respect and I'll continue to recommend this dealership!

jcampo79

Aug 4, 2014

I recently purchased a car over the weekend from Spero Coston , a Lexus CT200H F sport. This is the 2nd car I have purchased from Herb Chambers and I must say the service is just superb! From the moment you walk in you are welcomed by a very professional reception staff. I met Spero for the 1st time and he was truely a professional gentleman with extremely high attention to detail. ( he even cleaned my license plates! There is no pressure sales pitch here folks! The total opposite from when I went to Lexus of Northborough. You will get the best price here! I did all of my research here and am a very experienced car buyer .Finance Department-Nikos was the man who financed my deal. He was WONDERFUL, He gave me the best rate ( better than most credit unions ) and wanted to make sure I had everything I needed with no BS. He was great!

peace44

Jul 31, 2014

Loved Yang Lin's enthusiasm. He was informative and cheerful through the 7 days that it took to get my dream car to me.. He even drove it to my house.. and followed up after the sale.. Thank you to Yang Lin.

Tracy

Jul 31, 2014

I had a Toyota Camry for a few years. I went to look at the new Camry it didn't change that much. So I stopped by the Lexus dealership test drove the IS which is the car I've always wanted. I told that sales guys Yang Lin what Toyota offered me for the new Camry and how much I could afford, he eventually got me a good deal on a used IS250, for what it's worth I like it. Now I am a Lexus owner and enjoying the Lexus service which is a way better than Toyota.

Carol

Jul 30, 2014

Loved Yang Lin's enthusiasm. He was informative and cheerful through the 7 days that it took to get my dream car to me.. He even drove it to my house.. and followed up after the sale.. Thank you to Yang Lin.

Nmourtada

Jul 27, 2014

From my first call to Niclk Salem and meeting with Rocco and my trade appraisal to my vehicle selection was so relaxing and stress free

Surveyor812

Jul 27, 2014

Sanjay and joe made our experience at herb chambers a pleasure. Sanjay found the perfectlexus rx350 and Joe got us through the paperwork. Thanks guys.Dick Baxter

Gary Okun

Jul 25, 2014

This is my third purchase with lexus of Sharon, MA.Dealt with Marc Vigor every time. He was a pleasure to do business with, extremely knowledgeable and pleasant.Thank you,Gary

Bill

Jul 25, 2014

This is the fifth Lexus I have purchased at Herb Chambers of Sharon. Marc Vigor in sales is great to work with and Mark Forcucci in service is the best. He makes the periodic service visits a pleasure and as convenient as possible.

MaryA

Jul 24, 2014

I have been leasing cars and SUV's from Herb Chambers for years. My most recent lease consultant is Sanjay Khairmode. I was Sanjay's first customer years ago. It is great to see him there each time I return. He is always professional, pleasant and pays close attention to my needs and concerns. When in the market for a Lexus, I suggest you see him. I leased a 2014 ES 350. Try one!

sharonlexus

Jul 24, 2014

Buying/leasing a car is not on my favorite things to do but dealing with Spero Coston makes leasing a car a positive experience. Spero is a true gentleman. He is honest and takes the time to locate the perfect car for you. His attention to all the details goes above and beyond. Spero and Lexus in Sharon offer the perfect combination. Thank you Spero for taking the time to go over all the new toys in my car. Enjoy your summer. Cheers Jane

Jason

Jul 23, 2014

This is the second car that I purchased from Herb Chambers and this dealership in Sharon aims to please. Yang Lin helped us find the right car and made the process pleasurable. Bottom line: Great combination of quality, price and customer service.

M. Ruth B

Jul 22, 2014

Eric Lustgarten was our salesperson and he was friendly, attentive, knowledgeable and efficient. He knew his facts about the car we leased and relayed information about all our questions with courtesy and respect. He is a terrific addition to the Herb Chambers Lexus of Sharon sales team.

MBUDD

Jul 22, 2014

We worked with Eric Lustgarten on a lease agreement for a new Lexus. Eric was very knowledgeable, friendly and had all the car's information ready and at hand. He made the visit to Lexus of Sharon and car selection a pleasant experience. The salesroom itself is beautiful and the service area is very clean; we were quite impressed by the whole experience. It was a pleasure doing business with Eric at Lexus and we will continue our association.

mcraenina

Jul 21, 2014

Robert Williams has assisted me with the purchase of my second lexus is250. Robert is honest and provides excellent customer service. The pricing of my vehicle is affordable and I will always go to Rob i when need new or used vehicle. Thanks Rob, and happy belated birthday.

Cathy and Jim

Jul 18, 2014

While waiting for the repair on our 2001 Lexus we were greeted by Sam Prusak, a Herb Chambers Lexus salesman in Sharon, MA. Without feeling any sales pressure Sam showed us options for a future purchase. Sam was extremely knowledgeable and a great help and we quickly found the perfect car for us. Sam insured the purchasing process for us was effortless. Most impressing, though, was Sam's concern to meet our needs AFTER the purchase. "Sam's the Best" and we would highly recommend him!

JasonandFamily

Jul 17, 2014

This is the second car that I purchased from Herb Chambers and this dealership in Sharon aims to please. Yang Lin helped us find the right car and made the process pleasurable. Bottom line: Great combination of quality, price and customer service.

Pennshell

Jul 15, 2014

Herb Chambers says it is not the typical car dealer - and I completely agree! I last bought a car 11 years ago and was not looking forward to the process: the hard sell, wondering whether you are getting a fair price, and so on. Well... I didn't need to worry. My parents (who have bought 2 Lexus' from them) highly recommended Herb Chambers Lexus of Sharon and their sales person, Spero Coston. So glad I took their advice! Working with Spero was a pleasure and buying a RX from Herb Chambers Lexus of Sharon has been a great car buying an experience!

Danielle K.

Jul 14, 2014

After thorough research for the exact vehicle we wanted, a 2013 Certified pre-owned Lexus RX350, my husband and I finally decided it was time to make the purchase. We found several of these vehicles, at a verity of dealerships, meaning these vehicle's were available. However, we were very disappointed with most of the salesmen, the showroom environment, repair area, etc. at almost all the dealerships (especially Lexus, Inskip of Warwick!) . Our visit to Herb Chambers in Sharon, MA. was outstanding, and above our expectations. We were quickly greeted, without feeling pressured, to a salesman, Robert Ross. Robert was extremely polite, knowledgeable and very helpful. At no time, did we feel pressured into a purchase, but because of his candid honesty and the time he spent with us, we made the purchase from him. I would recommend going to Herb Chambers and Robert Ross first, the rest will fall far short.

Shell27

Jul 14, 2014

Herb Chambers says it is not the typical car dealer - and I completely agree! I last bought a car 11 years ago and wasn't looking forward to the process: the hard sell, wondering whether you are getting a fair price, and so on. Well... I didn't need to worry. My parents (who have bought 2 Lexus' from them) highly recommended Herb Chambers Lexus of Sharon and their sales person, Spero Coston. So glad I took their advice! Working with Spero was a pleasure and buying an RX from Herb Chambers Lexus of Sharon has been a great car buying experience!

coollaw

Jul 13, 2014

I had a wonderul expereince buying my 2014 IS 350 from Herb Chambers Lexus. My salesman, Yang Lin, was the best! He was knowledgeable, patient will all my questions and extremely professional. It was the best car buying experience I have ever had.

Barry Taylor, ND

Jul 12, 2014

Spero Coston was referred to me by a close friend when I needed to explore my options for a new car. I appreciate being with a person who is honest, authentic, and a good listener. Spero is a pro. He knows cars like someone who has been dedicated to learn any trade over decades. But for me knowing a business, while important does not mean I automatically trust a person. I trust people based on more than facts or information. Spero is a man I learned I could trust. His tone, his mood, his communication skills, and his good heart all became clear as I spoke with him. We all do commerce in life buying and selling ideas, products, and services in many ways. I found Spero refreshing to be with a "car salesman" who I first and foremost liked a lot as a human being. Why would I give my money to anybody, when I can find a few Spero's in life to support ?

Barry Taylor, ND

Jul 11, 2014

Spero Coston was referred to me by a close friend when I needed to explore my options for a car. I appreciate being with a person who is honest, authentic, and a good listener. Spero is a pro. He knows cars like someone who has been dedicated to learn any trade over decades. But for me knowing a business, while important does not mean I automatically trust a person. I trust people based on more than facts or information. Spero is a man I learned I could trust. His tone, his mood, his communication skills, and his good heart all became clear as I spoke with him. We all do commerce in life buying and selling ideas, products, and energy in many ways. I found Spero refreshing to be with a "car salesman" who I first and foremost I liked a lot as a human being. Why would I give my money to anybody, when I can find a few Spero's in life to support ?

Len O'Leary

Jul 10, 2014

I just signed on to a new Lexus lease set up by Sam Prusak. This is the third Lexus sale that Sam has handled for us. He is simply the best. He has a great personality and most important he makes you feel like you can trust him with your life. We will be using Sam for more purchases in the future because he is so trustworthy and he never lets anything slip. He gets the job done correctly every time. It is salespeople like Sam that make experiences at Herb Chamber so enjoyable. There is no high pressure sales pitch just good old fashioned hard work. Sam is absolutely the best!

RST DMD

Jul 10, 2014

My husband and I are in our 60's and it was time for a new car. Our current Lexus has over 130,000 miles on it, and we have had no trouble with it. So we decided to buy another Lexus. We are new to the area, and went to Herb Chambers because our experience with service at this dealership has been very good.Gerry Baker was our sales person. He was the consummate professional. He was very knowledgeable, patient and extremely flexible. We kept changing our minds about what car we wanted; we couldn't decide which model year and which features were most important to us. Gerry showed us several cars; and each time he was patient and very professional as we sorted out exactly what we were looking for. We ended up buying a new 2105 Lexus RX. We are very happy with it. Gerry has continued to be responsive even after the sale; and has helped us acclimate to the features ( and electronics!) on our new car.If you are looking for a sales person with integrity, knowledge and patience, I suggest that you ask for Gerry Baker at Herb Chambers Lexus.

jallen587

Jul 8, 2014

Rob Williams was great to work with. I've worked with him in the past, and the experience is still excellent. He truly takes time to get to know his customers and when you ask him to do something, he keeps his word. One thing we really liked when we walked over to his desk, he did not start talking numbers right away. He told us to relax, asked us about our day/weekend and etc. You know you have a great salesman, when you don't feel pressured and able to make yourself at home. Nice Job Rob!

Judy T

Jul 8, 2014

Yes, we shopped around and found that in Sharon : The salesman, Nick S. was low key and knowledgable. He was not pushy, tho he spent a good deal of time with us. The building in which he works is clean and comfortable. We purchased the ES 350, and both Nick S. and Nick P. were helpful in educating us. They were patient , even when repeating themselves. We had a good experience and would recommend Lexus of Sharon.

RST

Jul 7, 2014

My husband and I are in our 60's and it was time to trade-in one of our cars. We were skeptical about car-shopping and not looking forward to the experience. I had been driving a 2009 Lexus, it had over 130,000 miles on it, and we had not had one bit of trouble with it. So we decided to look at another Lexus. We recently had moved to this area, and our experience with service at Herb Chambers Lexus had been positive, so we decided to give them a try to purchase our new car. Our experience truly exceeded our expectations. We worked with Gerry Baker. Gerry was extremely patient, knowledgeable and accommodating. We started off looking for a "pre-owned" vehicle and ended up with a new 2015. Gerry showed us half a dozen cars in the process. And believe me, we were the ones who kept changing our minds about which features we wanted. Gerry was consistently positive and flexible. We are very happy with our purchase and would recommend Herb Chambers, and especially Gerry Baker to any of our friends who are in the market for a new car.

Mike P

Jul 5, 2014

I recently visited Herb Chambers Lexus in Sharon and was blown away with my experience from start to finish. I had the pleasure of working with Jose on the purchase of my new car. Jose was the type of employee who truly cares about the best interest of his customer. He was able to understand my needs and work with me to determine the best option. From walking in to the dealership to driving out with my new car, the experience was seamless and enjoyable. I not only recommend this dealership but I personally recommend Jose and look forward to my next buying experience down the line.

Davem213

Jul 5, 2014

Outstanding experience! Jose was friendly, knowledgeable and very professional. Jose won this sale from another dealership. Took the time to show me inventory. Was not hard sell yet got the sale in the end because he listened to what I was looking for.

BryanRX450h

Jul 3, 2014

Truly appreciate the time and understanding expended to complete our 7th and 8th lease agreements with Herb Chambers Lexus of Sharon. We continue our aim to remain lifelong customers!!Heartfelt thanks to Ronnie Travers, Sam Prusak, and Joe Bere - you are the best!!!

tilghman85

Jul 2, 2014

Sanjay Khairmode and his colleagues at Sharon Lexus recently demonstrated why Herb Chambers remains the number one car dealer in New England. From the time we walked into the beautiful building to our finally inking the deal, Sanjay showed himself to be totally committed to our satisfaction. He was professional, knowledgeable, and was clearly focused on our getting the car that was right for our family. I will certainly use this dealership again and intend to heartily recommended Sanjay and his colleagues to my friends and associates.

BryanB

Jul 2, 2014

Truly appreciate the time and understanding expended to complete our 7th and 8th lease agreements with Herb Chambers Lexus of Sharon. We continue our aim to remain lifelong customers!! Heartfelt thanks to Ronnie Travers, Sam Prusak, and Joe Berg - they are the best!!!

Dr J

Jul 2, 2014

they took great care of us! Sanjay Khairmode and his colleagues at Sharon Lexus recently demonstrated why Herb Chambers remains the number one car dealer in New England. From the time we walked into the beautiful building to our finally inking the deal, Sanjay showed himself to be totally committed to our satisfaction. He was professional, knowledgeable, and was clearly focused on our getting the car that was right for our family. I will certainly use this dealership again and intend to heartily recommended Sanjay and his colleagues to my friends and associates.

Kathleen Decareau

Jul 2, 2014

My salesperson Janine Ballerino knew exactly what I wanted and spent some time finding the exact right car for me. She kept in touch with me over a period of 2 weeks until she found the perfect car. I had pre-approval financing but Joe Bere found me a rate 2 percent lower and incredible warranties that added about 5.00 to my monthly payments. I walked away with a beautiful car at a great deal and many assurances that the Lexus family at Herb Chambers Lexus in Sharon would be very supportive for years to come. I will certainly be buying my next car there as well!

Mark

Jul 2, 2014

I had a wonderul expereince buying my 2014 IS 350 from Herb Chambers Lexus. My salesman, Yang Lin, was the best! He was knowledgeable, patient will all my questions and extremely professional. It was the best car buying experience I have ever had.

Janet Williams

Jun 30, 2014

I just purchased my 2014 ES with the assistance of Mr. Marc Vigor. He is always very accommodating and provides all the information that I need to make decisions on my next lease. I always have a wonderful experience when purchasing or leasing and enjoy the reception that is provided. Thank you Marc!!

Ingrid

Jun 29, 2014

I am a happy owner of the new RX350. My recent visit with Herb Chambers Lexus went very well, the salesman (Lin) made the process easy and sample, the customer service was amazing as well I told him I was hungry then he brought me sandwich and drinks, I was only in the dealership for like two hours only. Everything got done so quick, he helped me put on the new plates and transferred all my stuffs into the new car, trust me I had a lot of stuff because I was not expected to drive the new car home the same day. I think it was an enjoyable way to buy a car that every other dealerships should do the same.

Wennie

Jun 28, 2014

The facilities are great! The customer service is nice too. I had a very good experience.

djkeegan

Jun 27, 2014

Great service I have just leased my fifth car in 12 years at this dealership and have always been impressed with the knowledge and professionalism of the sales people, as well as the ease and efficiency of service.

RAY R

Jun 27, 2014

Our sales rep SANJAY, was very professional in all aspects of our transaction .I would definitely send any friend to him and feel that they wood be well treated.. SANJAY was able to make the deal on the car I wanted work.

dee15

Jun 27, 2014

I came in for service and bought a car! Well I did have my eye on the 2013 GS350 on the show room floor thanks to SANJAY .But it took a couple of days to come to an (understand) about an agreed to price. Having been in sales most of my life I must admit I enjoyed the give and take.. SANJAY remained very professional throughout.

keegandj

Jun 27, 2014

I have just leased my fifth car in 12 years at this dealership and have always been impressed with the knowledge and professionalism of the sales people, as well as the ease and efficiency of service.

smmo

Jun 26, 2014

I would highly recommend Herb Chambers Lexus to anyone seeking a new or preowned vehicle, and to anyone who demands perfectionFrom the moment we contacted Herb Chambers Lexus we knew we were in great hands.Our Sales Rep Johnny Saghbini and the Sales Manager George Sarkis were amazing. VERY NICE, VERY PROFESSIONAL, VERY HELPFUL, Johnny Saghbini took the time to explain the vehicle and all its features, and they got us a Spectacular Deal on a New 2014 ES350 This was one of the Absolute Easiest, and most pleasant Car Purchase Experiences we have ever had They are the best! Thank you again for the pleasant and enjoyable experience. We will happily refer all of our friends and family to you.

mattb123445

Jun 25, 2014

My fiance and I are going to be married in a couple of weeks and unfortunately we needed to go get a new car during the busiest time of our lives, I was left with the task of finding the car she would be happy with, on a budget that would work for us as we pay for the wedding. I thought this was an impossible task until I was lucky enough to go to herb chambers Lexus in Sharon where I met Robert Ross to say he was .professional is an understatement but attentive and listened to every concern and need I had. after I hesitant to be introduced to the manager, Tom, thinking ok here's where the experience is gonna go down hill. I couldn't have been more wrong more of the same friendly courteous welcoming attitude. we agreed on a car and a price without any pain at all we then met Niko who handled all our paper work and was as kind as the rest of the staff. I would recommend this dealership to anyone who is buying a car and I've found the only dealership I will do business with in the future , love the place and my new car, thanks for making what has always been stressful fun and easy!!!!!!!!!!!!!!!!!!

Mattb

Jun 25, 2014

My fiance and I are going to be married in a couple of weeks and unfortunately we needed to go get a new car during the busiest time of our lives, I was left with the task of finding the car she would be happy with, on a budget that would work for us as we pay for the wedding. I thought this was an impossible task until I was lucky enough to go to herb chambers Lexus in Sharon where I met Robert Ross to say he was .professional is an understatement but attentive and listened to every concern and need I had. after I hesitant to be introduced to the manager, Tom, thinking ok here's where the experience is gonna go down hill. I couldn't have been more wrong more of the same friendly courteous welcoming attitude. we agreed on a car and a price without any pain at all we then met Niko who handled all our paper work and was as kind as the rest of the staff. I would recommend this dealership to anyone who is buying a car and I've found the only dealership I will do business with in the future , love the place and my new car, thanks for making what has always been stressful fun and easy!!!!!!!!!!!!!!!!!!

Su Li

Jun 24, 2014

I just bought a new 2015 RX350 from Herb Chambers Lexus. I stopped by after work to check out the RX. Lin found the exact color for me but it was a bit pricy. It drove very smooth just like I expected. I did not have my trade with me at the time but they still offered what I wanted. It was an enjoyable experience not pushy at all. I love this car and will definitely recommend all my friends to this store.

JimB

Jun 19, 2014

Easy to work with. Liked the sales person I bought the car from

Reverend Nancy J. Wurlitzer

Jun 19, 2014

I just leased a Lexus 2015 SUV 350 ! I have owned 2 other Lexus SUV's in the past and just turned in a leased Lexus 2011 SUV. I love these Lexus SUV 350's They are perfect for me. Each one has had wonderful new added features that I love. My Sales & Leasing Consultant was Sanjay Khairmode. He has been so wonderful. Very professional in helping me with information and staying in contact with seeing how I am enjoying my vehicle and keeping me up to date with when I will be ready for a new lease. I have leased 2 times with Sanjay over the years and he is very professional and attentive to details. It's nice to know the person you are dealing with is kind and thoughtful and attentive to details and treats you with care and concern for your needs. I am an ordained minister so my vehicle is one I need to pack a lot of items in for wedding ceremonies or other services I perform. It is very dependable and comfortable to drive and takes me everywhere I need to go and I love my Lexus SUV 350!

aronsmith

Jun 15, 2014

My experience was so good, I had to write a review.... I was very fortunate to be connected to Angela Burdette when I inquired about their pre owned 2013 Lexus GS 350. She answered every single question I needed to know about the car perfectly. Highly recommend this dealership!

mac

Jun 14, 2014

I went into the dealership, reluctantly, to explore trading my old Infiniti for a Lexus. As a result, I was very indecisive but Sandra walked me through the entire process and, when she sensed I was on overload, very patiently re-explained what I needed to know. She invested several hours of her time with me from initial meeting to demonstration of the car's features at pickup. She even programmed my very old phone into the car. After having been to several other luxury car dealerships as a lone female, I was tired of the condescending attitude of the male sales people. Sandra never made me feel that way. Herb Chambers should be congratulated for hiring women as salespersons (the only other female I encountered was at Herb Chambers Mercedes/Lynnfield) and I hope to see Sandra in management by the time I buy my next Lexus from her. The Sharon dealership, and its staff, were very welcoming and the facility is a real showcase which includes a complimentary cafe and other amenities; even the restrooms are beautiful and immaculate. Now, if they would only add a spa while you wait for your car . . .

Maynard123

Jun 14, 2014

I just purchased my fourth Lexus product at Herb Chambers Lexus in Sharon and my second with Sanjay Khairmode. My newest being a CPO Lexus RX350. I have been a customer (including service) of Herb Chambers Lexus since 2007. Sanjay's professionalism, sincerity and honesty is always appreciated and I'd like to acknowledge Sanjay and thank him for helping me through my most recent purchase. The service department and Frank Cardinale are always excellent and I will be a customer for more years to come. Thank you all!

Kev's RX330

Jun 13, 2014

I recently traded in my Lexus IS300 and purchased a 2006 RX330. Al Garrick was my sales consultant and he was absolutely fantastic. He was very personable and made my purchase a memorable experience. He went above and beyond my expectations! We also had the pleasure of dealing with Rocco. He was very professional and made sure our needs were met. I will definitely be giving Al a call when it comes time to purchase my next vehicle! Thank you!

Lexus lovers

Jun 13, 2014

Johnny Saghbini has handled my new Lexus lease with a high degree of professionalism. He has been very patient and respectful throughout the negotiation process. Johnny went out of his way to satisfy my requirements and come up with a very competitive and fair deal that I could not find anywhere on the market. I have received my new car today and feel very happy about another Lexus product that I will be using for a few years. However, I feel even better about my second experience with Herb Chambers that leaves a very satisfying experience for me. I will definitely come back to this Lexus dealership to purchase or lease my future cars.

bmk314

Jun 12, 2014

Johnny Saghbini has handled my new Lexus lease with high degree of professionalism. He has been very patient and respectful throughout the negotiation process. Johnny went out of his way to satisfy my requirements and come up with a very competitive and fair deal that I could not find on the market. I have received my new car today and feel very happy about another Lexus product that I will be using for a few years. However, I feel even better about my second experience with Herb Chambers that leaves a very satisfying experience for me. I will definitely come back to this Lexus dealership to purchase or lease my future cars.

lfeldman7

Jun 10, 2014

I had a great experience with Lexus of Sharon,Ma,while purchasing my 2014 ES350 Lexus. Johnnie S,Clayton Zak & George Sarkis(the snappiest dresser ever) were all so patient,proficient,friendly & knowledgeable. We ran into a couple of glitches(my VZ Bluetooth flip phone was not compatible with the car I had just bought..and on Sunday,I wanted to change from a lease to a purchase after I'd worked with Clayton on the lease,the previous day). On Monday,everything was resolved, just as George,Johnnie & Clayton said it would be. I left with a car that I love(except for the glare/reflection in both side mirrors from the metal work below the dash), and such a good feeling for the people of Lexus Sharon. On another note,the cafe, offices,restrooms, and whole facility are gorgeous..a luxurious atmosphere to display luxury cars. Now on to getting my husband into a new Lexus LS lease.....

Linda F

Jun 10, 2014

I had a great experience with Lexus of Sharon,Ma,while purchasing my 2014 ES350 Lexus. Johnnie S,Clayton Zak & George Sarkis(the snappiest dresser ever) were all so patient,proficient,friendly & knowledgeable. We ran into a couple of glitches(my VZ Bluetooth flip phone was not compatible with the car I had just bought..and on Sunday,I wanted to change from a lease to a purchase after I'd worked with Clayton on the lease,the previous day). On Monday,everything was resolved, just as George,Johnnie & Clayton said it would be. I left with a car that I love(except for the glare/reflection in both side mirrors from the metal work below the dash), and such a good feeling for the people of Lexus Sharon. On another note,the cafe, offices,restrooms, and whole facility are gorgeous..a luxurious atosphere to display luxury cars. Now on to getting my husband into a new Lexus LS lease.....

mikedevo

Jun 9, 2014

I just picked up my new Lexus ES350. It was the first time I've leased a car and I shopped around at a few dealerships and Herb Chambers Lexus had the best price by far. They made the entire process of leasing the car simple and efficient. Sam was awesome in educating me about the lease process and he was very thorough in reviewing all aspects of the lease. He made time to be available when it best suited me and he was able to answer all of my questions. He walked me through all the features of the car and was very knowledgeable. In summay it was a great experience for me and I am very happy with my new Lexus.

mpmarino

Jun 8, 2014

We just purchased a pre-owned RX 350. Jose was awesome. We told him our price range, what we were looking for, and he told us exactly what he had for us to test drive. No up-selling or trying to add on any additional bells & whistles -- just a great, honest experience overall. They were generous with our trade-in, too. We had our son with us, and he went the extra mile to make sure his experience was as quick and easy as possible -- he made numerous trips back-and-forth from his office to see us in the Children's room. The credit check took a little longer than expected. But then again, it was a Saturday afternoon, we walked in without an appointment, and they were busy, so it was understandable. Overall, I highly recommend Jose and Herb Chambers Lexus.

kathyhobin

Jun 6, 2014

This is the third Lexus I have obtained from Herb Chambers Lexus in Sharon. Every time I have visited this dealership I have had nothing but outstanding service. This time I dealt with Nancy, Clayton, Rob and George. I traded in my GX, which I loved and never had a problem with, in order to lease a 2015 RX!! The sales team was so wonderful in offering me an incredible deal and great financing. The whole process was done with the utmost professionalism. They worked quickly and considerately to give me the best deal that I was thrilled with. They all went above and beyond to make me feel so at ease and clear on the deal. There was not an ounce of pressure on me to do anything. Just a deal that was absolutely too great to refuse!!! Rob took so much time today to explain the workings of this beautiful car. I could not have asked for a better experience. And it is my third great car from Herb Chambers Lexus. I will NEVER go anywhere else for a car and I have already recommended the dealership and the team to a number of family and friends!! If you want a new car and a great buying experience.... head down to Herb Chambers Lexus and Sharon. You will be happy you did!!!!!

Brad

Jun 6, 2014

My experience at Herb Chambers Lexus was excellent. They take customer service seriously and made my trek from Michigan completely worth it. Yes, I came from Michigan and I do not regret it at all! Thank you Chris Gabresi, Eric Lustgarten, and Cheryl Swanton for taking great care of me. I wish them all the best, they deserve it.

bradless

Jun 5, 2014

My experience at Herb Chambers Lexus was excellent. They take customer service seriously and made my trek from Michigan completely worth it. Yes, I came from Michigan and I do not regret it at all! Thank you Chris Gabresi, Eric Lustgarten, and Cheryl Swanton for taking great care of me. I wish them all the best, they deserve it.

GEORGEMM

Jun 4, 2014

I have never really felt compelled to wright a review for a dealership b4,but felt rob williams and herb chambers deserved a few words. If u want the very best price with little hassle go see robert williams and the rest of herb chambers staff. honest down to earth guys. AGAIN IF U WANT THE VERY BEST PRICE GO SEE THEM!!!!!! HONESTLY THE VERY BEST EXPERIANCE I HAVE HAD BUYING A NEW CAR.

debbrat

Jun 3, 2014

I Was recommended to visit this dealership by friends and was impressed with the personalized and professional sales man Mark Vigor. He followed up several times after I purchased my vehicle (Lexus IS 250 F) as he was concerned with my utilizing the service of a technical consultant so that I could fully experience all that my new car had to offer as well as scheduling the 3M protectant that I had installed. I was a pleasure to purchase a vehicle at the dealership with this salesperson - Mark Vigor.

memond13

Jun 2, 2014

Robert and the dealership were very competitive in their price and customer service. They did everything that was promised and did not use excessive pressure. Great experience!

EdH

May 31, 2014

I was just looking at the cars in the showroom yesterday waiting for service to my car. Sanjay approached me about my interest in buying a car. I told him I was just waiting for my car to be ready. He was very low key and nice and didn't pressure me at all. We got talking and, without making this a long story, I walked out of the dealership with a new preowned car. He made the whole process easy. I never write these kind of reviews but am making an exception. He's a very valuable asset to your business.

Susan W.

May 31, 2014

After visiting other dealerships, my husband & decided we were wasting our time. So we headed off to Lexus of Sharon. We already own a Lexus but with today's economy, we were lured elsewhere which was disastrous. We should have listened to our instincts from the.start. Sanjay was our Sales Rep. & we found him to not only be knowledgeable about Lexus but he believes in Lexus. Sanjay's sales ability is his passion for Lexus. I luv the Lexus car, I've owned one for over 10 years and it has Never broke down on me & I travel by car everywhere. So you have to stay with what works! And the Lexus car is a handsome car, gotta say it like it is. Excellent Service, Impeccably attired, professional and helpful and Sanjay programmed all my Bluetooth for me Sanjay also told us about how Herb Chambers started his business in cars. I luv Human Interest stories and I found H.C. story to be interesting and inspirational. It was a pleasure being at Herb Chambers and purchasing another Lexus.. On a personal note. I gifted m previous LexusRX to my grandson; he just got his license & I wanted him in a safe car.. He loves it and I can sleep at night.

alextingus

May 30, 2014

My experience with this sales rep. afforded me the service I would want my grandmother to receive. He was professional and courteous! My every need was met and he was a man of his word on every occasion. I would highly recommend you specifically ask for Chris and allow him to wow you too!

11lives

May 30, 2014

My experience with this sales rep. afforded me the service I would want my grandmother to receive. He was professional and courteous! My every need was met and he was a man of his word on every occasion. I would highly recommend you specifically ask for Chris and allow him to wow you too!

Arielle B

May 29, 2014

My family has been going to Lexus for years. I myself drive a Lexus and I accompanied my mother to potentially purchase a car for herself this week. We were approached by JOHNNY SAGHBINI who became her sales & leasing consultant. Throughout this entire process, Johnny was beyond outstanding. He always had a smile on his face and was willing to help my mother meet her needs and check off every wish on her wishlist. Johnny made the 5.5 hours being at Lexus enjoyable. Not only was Johnny helpful and knowledgeable but he was extremely professional and has excellent communication skills. I would also like to mention sales manager ROCCO SAGHBINI, who we met with for a short amount of time and during that time was also extremely nice, professional and knowledgeable. He would not settle for an OK experience and wanted to assure that my mother was beyond happy every step of the way. And of course business manager NIKO KOTSIOPOULOS who we met with last to go over finances. Niko had a great attitude, was extremely professional and helped my mother meet all of her needs and concerns. Overall, I would recommend these three without any hesitation and give them all a 10/10 rating as well as the Herb Chambers Lexus of Sharon in every category. If you are thinking about visiting the dealership, ask for Johnny, you will not regret it!

Jill B

May 29, 2014

I just purchased a Lexus from the Herb Chambers Lexus of Sharon. My sales & leasing consultant was Johnny Saghbini and he was incredible! He made sure that all of my needs were met and that I was not settling on any aspect or detail in my car. He helped me sort out all of my options, helped answer all of my questions and went above and beyond to make sure that my experience was an outstanding one. His brother and sales manager, Rocco Saghbini was also extremely helpful and made sure that my experience with him was beyond my expectations. And of course, business manager Niko Kotsiopoulos who was enthusiastic and made sure all my needs were met. Overall, my experience at this dealership was such a positive one. The dealership itself is outstanding and their service is phenomenal. What made my experience even better than I could have ever imagined was Johnny! Ask for him and you will be treated with luxury!

jro5

May 29, 2014

Sanjay was great to work with. He listened carefully. I test drove both an ES350 and a 300h. He carefully explained the differences and answered my questions. Negotiations went smoothly and I used the Costco auto buying program to get a great deal on the 300h. By the way, Lexus prices the hybrid version only about $2800 higher than the gas which means a quick pay back on the investments. It drives great. I arranged to pick up the car but had a question the day before. Sanjay had given me his cell number - reached him at home on his day off. He told me he would find out and called me back. He spent almost 2 hours taking me through the various aspects of the car and the set-up when I picked it up. Definitely request Sanjay as your sales product specialist.

Bassdad

May 29, 2014

Sanjay did a fantastic job of finding the right car for me. He set me up with a certified pre-owned 2014 IS250 with only 1600 miles on it. I saved money by not buying a brand new car - but I essentially got a brand new car. I just didn't lose that "immediate depreciation" that new car buyers get hit with when they drive the car off the lot. He showed me the Carfax and it was completely clean.The dealership is very nice. Free drinks and snacks while you wait. I can bring my car in anytime I want for a free car wash and vacuum - for life! I couldn't believe it, so I drove in unannounced one day and drove back out 20 minutes later with a clean car. Added bonus!I would highly recommend working with Sanjay. He did a great job and has followed up with me a number of times to make sure that I'm happy with the car - and also to check with me to find out if I have any questions about the car that need to be answered. I'd definitely work with him again.

jro5

May 29, 2014

Sanjay was great to work with. He listened carefully. I test drove both an ES350 and a 300h. He carefully explained the differences and answered my questions. Negotiations went smoothly and I used the Costco auto buying program to get a great deal on the 300h. By the way, Lexus prices the hybrid version only about $2800 higher than the gas which means a quick pay back on the investments. It drives great. I arranged to pick up the car but had a question the day before. Sanjay had given me his cell number - reached him at home on his day off. He told me he would find out and called me back. He spent almost 2 hours taking me through the various aspects of the car and the set-up when I picked it up. Definitely request Sanjay as your sales product specialist.

Bassdad

May 28, 2014

Sanjay did a fantastic job of finding the right car for me. He set me up with a certified pre-owned 2014 IS250 with only 1600 miles on it. I saved money by not buying a brand new car - but I essentially got a brand new car. I just didn't lose that "immediate depreciation" that new car buyers get hit with when they drive the car off the lot. He showed me the Carfax and it was completely clean. The dealership is very nice. Free drinks and snacks while you wait. I can bring my car in anytime I want for a free car wash and vacuum - for life! I couldn't believe it, so I drove in unannounced one day and drove back out 20 minutes later with a clean car. Added bonus! I would highly recommend working with Sanjay. He did a great job and has followed up with me a number of times to make sure that I'm happy with the car - and also to check with me to find out if I have any questions about the car that need to be answered. I'd definitely work with him again.

David C

May 28, 2014

Just purchased a previously owned car at Herb Chambers Lexus in Sharon. With the help of Johnny Saghbini in sales, the whole process went smoothly with no pressure and no stress. Johnny's professionalism was there beginning to end; he is a real asset to the Herb Chambers team.

ArielleB1

May 28, 2014

My family has been going to Lexus for years. I myself drive a Lexus and I accompanied my mother to potentially purchase a car for herself this week. We were approached by JOHNNY SAGHBINI who became her sales & leasing consultant. Throughout this entire process, Johnny was beyond outstanding. He always had a smile on his face and was willing to help my mother meet her needs and check off every wish on her wishlist. Johnny made the 5.5 hours being at Lexus enjoyable. Not only was Johnny helpful and knowledgeable but he was extremely professional and has excellent communication skills. I would also like to mention sales manager ROCCO SAGHBINI, who we met with for a short amount of time and during that time was also extremely nice, professional and knowledgeable. He would not settle for an OK experience and wanted to assure that my mother was beyond happy every step of the way. And of course business manager NIKO KOTSIOPOULOS who we met with last to go over finances. Niko had a great attitude, was extremely professional and helped my mother meet all of her needs and concerns. Overall, I would recommend these three without any hesitation and give them all a 10/10 rating as well as the Herb Chambers Lexus of Sharon in every category. If you are thinking about visiting the dealership, ask for Johnny, you will not regret it!

djkim

May 24, 2014

On returning home to Missouri after two weeks on Cape Cod, we experienced a problem with our 2011 Lexus Gx460. No need to detail problem now. We were greeted by Codi and was escorted to the customer waiting area.(btw, very nice area) Problem was checked and repaired. We were very happy to hear that as a loyal Lexus guest all repair cost were covered by one time good will policy. Joyce and I have been buying fine cars for many years and must say This dealership has been our most wonderful dealer experience.We were treated in a very professional way. We are both retired. Joyce, collage Dean and I am retired Engineer. We are going to convert to a sedan in October and if we lived closer we would come to your store first.Best RegardsDarrell & Joyce Kimball

ubbietom

May 24, 2014

This is the second car I have purchased from Marc Vigor. He is the most competent automotive salesperson I have ever dealt with in my 60 years of buying cars.Also, particularly notable was Mr. Nick Pacheco, Lexus technology specialist, who enabled my Blue Tooth when nobody else could do it. Mr. Chambers is lucky to have a guy of Mr. Pacheco's caliber working for himBob PorterFoxboro, MA

Nick

May 23, 2014

Ask for Sandra! She is the best sales and leasing consultant I have ever met! Not only her, all the staff at Herb Chambers Lexus is very qualified, extremely friendly and helpful. From the first contact till the last signature I felt well advised, treated with respect and care! Walking into the Herb Chamber Lexus facility is comparable to walking into a 5* hotel: spotless floors, well organized rooms, spacious environment - everything you want to make you feel comfortable about buying your next vehicle! And finally, Niko, the finance consultant, was able to beat a very competitive financing interest rate I walked in with! Thank you!

Cheryl

May 20, 2014

I was referred to Herb Chambers Lexus by a friend. What an amazing dealership. I had previsouly purchased my 2009 Lexus at another dealership. Going forward though, I know I will only deal with Herb Chambers. When I arrived at the showroom, I asked for a salesperson. This is where I met Sandra Zeica. She made the complete process of purchasing a vehicle enjoyable. We went over my concerns and what I was looking for and were able to find a vehicle that I am very happy with. Sandra is very pleasant, professional and extremely knowledgeable. I would highly recommend this dealership and Sandra to anyone.

John Khoury

May 19, 2014

Honest, fair, and great service . Johnny Saghbini was very helpful and his communication is prompt. We will continue to go back to him. The price was good and selection can't be beaten at this dealer.

Molly and Steve

May 19, 2014

Good experience leasing Lexus at Herb Chambers of Sharon with sales consultant Sanjay.

medsrd

May 19, 2014

Very smooth and easy leasing experience at Herb Chambers of Sharon with Sanjay as sales consultant. Highly recommend doing business with Sanjay as he is friendly and fair.

mflynnlexus

May 19, 2014

I recently leased a new RX350 from Gerry Baker at Lexus on the Automile (Sharon, MA). I already knew the professionalism and outstanding customer service because I purchase 3-4 cars from Gerryin the past. We discussed my goals first, reviewed what my best options were and started the process.Gerry did a great job breaking down the pros and cons of each model I was considering. The overallexperience was outstanding...Gerry - Thank You Again - I love the RX350 and will continue to buythe Lexus models in the future.

aarora610

May 17, 2014

I ended up not purchasing a CPO Lexus ES350 from Herb Chambers, because I decided to purchase a different vehicle. However, my experience with Gerry was nothing but fantastic. Gerry was very responsive to emails, but not overly aggressive. He was very polite, and considerate of my time when I visited the dealership.If you're looking for a car, you can't go wrong with Gerry of Herb Chambers Lexus. There's a reason they're the biggest player in the Boston market.

Court02

May 17, 2014

I was in desperate need of a vehicle. I was set up with Samuel Prusak and I am so happy I was! He helped me find the perfect vehicle to match my budget. He went above and beyond to help me. Sam made the whole buying process stress free. Any questions I had he cleared up easily. He is the best salesman ever! Thank you Sam !!!

Founder

May 15, 2014

This is my 4th excellent experience with the company. Salesperson Rob Williams was superior as always.Everyone was professional and courteous as well as perfectly informed. A true pleasure.

ManchVegas

May 14, 2014

Recently purchased my second Lexus from Robert Williams at Herb Chambers Lexus in Sharon. I purchased an RX for my wife last year and an IS for me this year. The dealership is absolutely first class and the employees at Herb Chambers are always great - this goes for all the Herb Chambers dealerships. The best thing about the experience was Robert Williams. He is extremely helpful, friendly and honest. He makes the car buying process easy and stress free. Tell him what you want and what your budget it, and he will make it happen. No give/take negotiations. He takes time to show you every feature of the car and is follows up religiously after the sale. He has earned a lifetime customer in me and I do not hesitate to recommend him whenever possible.

Joyce B....going Green!

May 13, 2014

I was at your dealership a week or so ago to have my RX detailed. I was speaking with Janine Ballarino and telling her how much I loved my RX (which I had purchased almost 3 years years ago at Herb Chambers Lexus of Sharon from Joe Beret), however I do so much driving for my job and felt it wasn't economical. She suggested that I look into an ES Hybrid. At the time, I thought that this wasn't a possibility, that it wasn't the right time for me. The more I thought about it, I realized that this is the right time and returned to the Dealership and ended up leasing a 2014 ES Hybrid in which I absolutely love! It was the best decision and I have Janine to thank as well as Joe Beret who took care of the entire lease deal. They were so knowledgeable and helpful with every aspect of the leasing process from beginning to end. I can't thank them both enough as well as the entire experience that you encounter when you step through the doors of Herb Chambers Lexus of Sharon! A few key words come to mind with the entire experience: Professional, Elegant, Courteous, Helpful. I would recommend any of my family and/or friends to Herb Chambers Lexus of Sharon!!!

Dan Hurley

May 9, 2014

Top rated sales personnel I have ever encountered Greg Melanson was charming, funny and extremely helpful to my wife and I from the very beginning in our search for a new automobile. He spent an inordinate amount of time with us going over the specific details of each vehicle for which we made an inquiry. I know that Greg has a family and should have been home with them instead of us on those evenings. He was courteous and never pushy, which has been my experience at other dealerships and their sales personnel. I would recommend Greg to any of my friends, family or acquaintances who were looking for a new or used automobile. I couldn't have been more pleased with my experience. Dan & Sue Hurley Foxborough, MA.

Maine Man

May 9, 2014

A very good experience in car-buying. Johnny Saghbini sold us the new ES330h with great personal attention and competence. Anyone in New England who is in the market for a Lexus should consider a trip to see Johnny. The dealership itself is big, clean, and perhaps a little grandiose but that's the way they're building them these days. Hopefully, their service will be as good as the sales experience :-)

LillianR

May 9, 2014

I was very pleased with all the people I dealt with in buying this new car. Don was very patient with me several months ago when I first looked at buying a new Lexus. I had a 2009 Lexus 350 in for service and was approached by a woman who asked if I would be interested in having my vehicle appraised and to look at the new Lexus 350. I agreed and was very pleased to have Don show me a new vehicle and explain all the new features. Last week when I was ready to purchase a new Lexus I contacted Don and made an appointment to meet with him to see what we could do. He explained the financing even though originally I said I wanted to pay cash. I am glad I did this because I ended up going into the new 1 pay program which was explained further by Clayton Zak. I am very pleased with how everything went so smoothly and that I was able to pick up my new vehicle two days later.Sincerely, Lillian L Ruggerio

pdh111547

May 9, 2014

Greg Melanson was charming, funny and extremely helpful to my wife and I from the very beginning in our search for a new automobile. He spent an inordinate amount of time with us going over the specific details of each vehicle for which we made an inquiry. I know that Greg has a family and should have been home with them instead of us on those evenings. He was courteous and never pushy, which has been my experience at other dealerships and their sales personnel. I would recommend Greg to any of my friends, family or acquaintances who were looking for a new or used automobile. I couldn't have been more pleased with my experience.Dan & Sue HurleyFoxborough, MA.

Mainers

May 8, 2014

Once we decided on a car, it was really easy and quick to use phone and email to discuss the purchase, then come in to buy it. They even drove ithe car to Maine and helped us get the registration done here.Johnny S. Was very helpful, even connected our phones, programmed our garage door opener, and set up some of our navigation sites before we left.It is a two hour drive for us to visit this dealership, but worth the trip.

powerscc

May 8, 2014

frank was very professional and up front with all my options, Great job ,I appreciate all the work that was completed. I would not hesitate to have him work my Lexus in the future

tree1a

May 7, 2014

There was no question we wanted to purchase from Herb Chambers Lexus of Sharon, I had purchased my first Lexus here in 2001. Having had many good years with my car I knew I wanted another, now it was finding the right Salesperson. I called and spoke to Cheryl Swanton, she was nice and set me up an appointment with Sandra Zeica. We got to the dealership, it is a Majestic building, though I do feel when you enter, the doors should open on their own, like Ta Da, to call attention to the fact that..your about to have an amazing experience!We were greeted at the front desk by Sandra and escorted to her desk. Having met Sandra for the first time we found her to be professional but friendly, easy to talk to and work with, exceeding our expectations! After spending some time with us and going through our concerns she quickly came up with information and suggestions for our needs. With great assistance from Sandra, it was within an hour we had come to a conclusion of what we wanted to purchase, she made it that simple and comfortable for us. While Sandra had stepped away to get us a contract to sign, a gentleman in the showroom came over to me and said, "did I hear you say your 60 years old", I said yes, he said you don't look it, I said that's because I drive a Lexus and have been for the last 13 years. So, I recommend if you want an amazing experience and want to feel good about a purchase ask for Sandra Zeica and if you want to keep looking good, look to Herb Chambers Lexus of Sharon!!

TREE

May 7, 2014

Sandra Zeica in Sales is a nice compliment to Herb Chambers There was no question we wanted to purchase from Herb Chambers Lexus of Sharon, I had purchased my first Lexus here in 2001. Having had many good years with my car I knew I wanted another, now it was finding the right Salesperson. I called and spoke to Cheryl Swanton, she was nice and set me up an appointment with Sandra Zeica. We got to the dealership, it is a Majestic building, though I do feel when you enter, the doors should open on their own, like Ta Da, to call attention to the fact that..your about to have an amazing experience! We were greeted at the front desk by Sandra and escorted to her desk. Having met Sandra for the first time we found her to be professional but friendly, easy to talk to and work with, exceeding our expectations! After spending some time with us and going through our concerns she quickly came up with information and suggestions for our needs. With great assistance from Sandra, it was within an hour we had come to a conclusion of what we wanted to purchase, she made it that simple and comfortable for us. While Sandra had stepped away to get us a contract to sign, a gentleman in the showroom came over to me and said, "did I hear you say your 60 years old", I said yes, he said you don't look it, I said that's because I drive a Lexus and have been for the last 13 years. So, I recommend if you want an amazing experience and want to feel good about a purchase ask for Sandra Zeica and if you want to keep looking good, look to Herb Chambers Lexus of Sharon!!

Nikki D

May 6, 2014

I can not thank Sam Prusak, Clayton Zak, & Kolls Oloko enough with the service thy provided in the recent purchase of my2014 ES 350, it is because of these fine gentlemen that i will forever be an Herb Chambers Lexus of Sharon customer. They have set the bar for every dealership in the country & the facility employees the best of customer service i have ever witnessed. I also can not say enough about the service department. Mark Scotch goes above & beyond for his guests & makes the service experience as least stressful as can be. Thank you guys for all that you have done, it is more than appreciated!! Warm Regards, Nikki DiGiovanni

cyber45muffin

May 6, 2014

Herb Chambers Lexus of Sharon has the best service and the best service people I have ever encountered in all my years of car ownership. Although the dealership is quite a distance from my home it is worth the trip because when you make an appointment you are always taken on time. My service provider, Frank Cardinale, is without question the best service manager. He never recommends anything I really don't need but does recommend essentials and always knows what is needed. Not only that, but when the car is ready he goes over it carefully and cleans up whatever what left undone. Also, my car is always immaculately clean when it is finished - a delightful plus. And the customer lounge makes waiting for your car a pleasure. Stay away from Watertown Lexus where you are treated as if you don't belong. I wanted to buy a Lexus and had a check in my bag and although there were about seven salesmen in the showroom not one offered to help me so I left. I wrote to the owner about my experience and never even got a reply. At Herb Chambers I was treated like royalty and it remains so to this day. can't recommend them highly enough and I am a former consumer reporter and know whereof I speak.Phyllis Eliasberg

JessicaSca4

May 4, 2014

I bought a used Lexus RX350 today from Sam. He was awesome- very personable and easy to work with! I am so pleased with the deal I got on my car and my experience at Lexus of Sharon. My family and I will definitely return to buy cars in the future!

JTM87

May 4, 2014

For the past year I started to get the inch to get a new car. I had been driving the one for a decade now, and after many winters in the north east, my old car was no longer safe to drive. The want of a new vehicle became a need. After visiting many dealerships I started to feel off put by the whole experience. Everyone was so high pressure sales and was not listening to my needs. At Herb Chambers Lexus in Sharon I received a completely different and refreshing experience. Spero Coston was my salesman but never did I feel he was selling anything. He was honest and genuine. Being in Sales myself, these are qualities I look for in another salesmen. He listened to my needs, and never once did i feel i was being forced into a deal.Spero Coston made my customer service experience a 5 out of 5i gave the quality of work a 5 out of 5 because after having my car for more than a week now i still love everything about my new used carFriendliness was a 5 out of 5 - was always greeted when entering and they remembered me on my return visitsover all experience was perfectPrice was my only non 5 out of 5 but i still believe it was fair. would not hesitate to buy my car all over again

Jessica

May 4, 2014

I bought a used Lexus RX350 today from Sam. He was awesome- very personable and easy to work with! I am so pleased with the deal I got on my car and my experience at Lexus of Sharon. My family and I will definitely return to buy cars in the future!

new car owner

May 1, 2014

Sanjay made the car buying experience easy l would definitely recommend him to people who are interested purchasing lexus car

Happy Customer

Apr 30, 2014

Clayton Zak is a great business manager He made the whole process very comfortable, he was very knowledgeable and down to earth. During the whole process you never felt the pressure to buy, but got all your questions answered.

Joyce B

Apr 30, 2014

Today I had my Lexus detailed. Danny Blinn set up the appointment and put me in a loaner vehicle. I typically deal with Danny for all of my service needs. He is awesome, so helpful and great to deal with. It is always a positive experience when I visit Herb Chambers Lexus of Sharon. The facilities are beautiful and everyone makes you feel so welcome and comfortable during your visit. I have in the past and will continue to recommend Herb Chambers Lexus of Sharon to all of my family and friends. Thank you again!!!

Joyce B.

Apr 30, 2014

I was at Herb Chambers Lexus of Sharon today to have my RX detailed. While waiting for my vehicle, I talked with Janine Ballarino about leasing an ES Hybrid. She was awesome, so informative, knowledgeable and helpful and answered all of my questions and concerns. She was so friendly and made me feel so comfortable. The facilities are impeccable and very elegant. Although the timing for me to lease the ES Hybrid is not right now, when it is....I will definitely return to Herb Chambers Lexus of Sharon and lease the vehicle with nobody other than Janine Ballarino. Thank you again for such a positive experience.

MB

Apr 30, 2014

Sanjay Khairmode went out of his way to make the process of answering our questions and delivering a vehicle that we wanted a priority. We would recommend this dealership and Sanjay to our families and friends in the Boston area. We believe we have a good product at a fair price and with excellent service standing behind the sale. Many thanks to the entire team for making our experience enjoyable.