Henna Chevrolet reviews

chevyguy

May 6, 2016

Sales team was knowledgeable, helpful, and able to make great use of our time. Did not expect to buy a vehicle that day, but was able to come home with a brand-new one!

Melanee R Ferrier

May 6, 2016

I have to give a HUGE THANK YOU to the staff at Henna Chevrolet who have been so helpful over the last 5 months between the new transmission my Aveo had to get replaced in January to when the Aveo got totaled in March! Now they've worked their magic and I have my own car once again!

Robert

May 6, 2016

Alan, Carter, Brian, efficient helpful. Got exactly what I wanted and all worked at providing me with best service possible along with meeting my goals on price and monthly payments..

Claradon2

May 5, 2016

We have never had an experience with no hassle and no wasted time as this one was. Thanks Carter for making us feel like our time was important.

hebu44

May 5, 2016

I did not come in expecting to buy a car, but Carter was accommodating and helpful and walked us through the process! Carter made us feel comfortable, easy to talk to, and was straightforward with our concerns. Financing was quick and painless as well.

terry12

May 5, 2016

I have bought my family's last 5 vehicles from Henna Chevrolet. The experience just keeps getting better and better. Levi, my salesman, went above and beyond to make this purchase top notch. They actually drove down to San Antonio to deliver the new Chevy Cruze to my daughter, who is attending college and was in the middle of studying for finals. Thank you so much!!

JBGman

Apr 27, 2016

Salesman drove 3 hours to deliver my new truck and pick up my trade in. Great price, no hassle deal. Just had 2 different brands of tires on the vehicle. What?

Cruze2016

Apr 26, 2016

Craig was awesome! Helped me find the perfect car in my budget. Made my car buying experience fun and easy. Thanks Craig, you're awesome!

Mindi P

Apr 26, 2016

This is my 4th vehicle I have purchased from Henna, always a great experience! I will definitely go back and recommend the dealership to others.

Texican10

Apr 26, 2016

I was looking to make a truck purchase and it came down the the Ford F-150 and the Chevy Silverado. I had been doing my research and went to TrueCar.com to see what others were paying for their trucks. Lo and behold and soon as I finished my phone started ringing off the hook with every dealer in town trying to sell me a truck.I knew what I wanted so I told every dealer I spoke with that it was going to come down to who gave me the best price. As a Real Estate Broker when negotiating on a property we eventually get down to a best and final offer. I explained to the dealers I was looking for their best and final and I wasn't going to play one off the other.Levi Durst of Henna Chevrolet understood this best and along with his manager, Brian Birdsell, promised me they would give me the best price they could possibly offer. I started receiving offers from several dealers and even met with another dealer. But once I received the offer from Henna they told me to come in and see if they had a vehicle I wanted and they would sharpen their pencil as best they could on that vehicle.I went in and sure enough Henna's price was a good $1800-$2300 less than the next best offer. Deal Done! I appreciated that Levi and Brian understood where I was coming from and I wasn't looking to play any games. They respected my wishes and didn't try any of the usual high pressure tactics.This was my second purchase of a vehicle from Henna and they really wanted to keep me in the Henna family. I will be recommending all my friends to Henna when they are in the market for a new vehicle.

deasley67

Apr 25, 2016

I'm not much for words but my salesman and finance man worked hard and delivered the process was not painful and they were a delight to work with. Professionalism at its best. Definitely would recommend any and everyone to this dealership.

dvittitow1

Apr 23, 2016

Got a great deal on a great car. Love my Equinox. Great service and great sales. I would recommend to anyone to do business with Henna.

Maygen Cabilatazan

Apr 23, 2016

Great service, fast speed, staffs are very friendly and approachable and the car is in excellent condition ! Thank You Henna chevrolet ! Henna will really stand by you !

Chris R.

Apr 22, 2016

At Henna Chevrolet he entire experience was amazing from the moment I drove in. Very helpful, knowledgeable, and courteous professionals. Raul Guzman and Karl Kradjel were extremely pleasant, informative, and helpful and provided all the necessary information to make this experience a pleasurable deal.

Majycmist

Apr 22, 2016

Very Awesome sales group! From the moment we started dealing with Craig to Raul explaining all the gadgets on my car! Couldn't been better!

Segoviarock

Apr 21, 2016

Not at all pushy, very helpful in finding the best option for my budget. I could not be happier and will always purchase from Henna!

Portsmouth73458

Apr 14, 2016

Excellent customer service. Very pleased with the way my deal went, as well as the pricing on my Camaro and the follow through in handling every detail.

THE BARD

Apr 11, 2016

Exceptional Sales force! Craig has been my confidant in suggesting the right vehicle for me each time! Sincere and straight forward! Trust is the key and I'm proof Henna develops that! Everyone is friendly when you walk in the door, not just your personal sales person! Also I've worked with Tony in pre-owned vehicles! Awesome individual as well as Adam in finance! Adam has been financially amazing for me! THANK YOU TO CRAIG AND TO HENNA CHEVROLET!!!!

keezy

Apr 6, 2016

1st time car buyer, my sales people were rushy without making sure of satisfaction of vehicle or deal. You learn from mistakes...I know better now.

2016silZ71

Apr 5, 2016

The sales and finance personnel were courteous and friendly. They were not pushy like some of dealerships I have dealt with in the past. They were prepared and I was out of the dealership in about an hour. I would definitely recommend.

happycustomer

Mar 31, 2016

My experience was a great one due to the consideration of my needs from Richard Vogler. I was shopping several dealerships and Richards sales teqnique made me want to do business with him. Richard listened to what I wanted, did not pressure me into anything I didn't want, and went the extra mile to arrange delivery of the exact truck I wanted. I was very particular to what I wanted as well as my budget. Richard made me feel like my needs were important, my experience was a top priority to him, and there was never any pressure sales. I felt like I got an honest deal and great service.

Adelelauren

Mar 28, 2016

We really like Levi and the whole staff. We went to other dealershios and felt like they were slimey and they did not offer best price. We will continue with Henna. My daughter in law just totaled her car and im talkg with her about coming here (from georgia) to deal with Levi

Ronnie B.

Mar 28, 2016

Great customer service and goes above and beyond for your satisfaction and comfort. Very informative and friendly. Really tries to get you into the car you want for a fair price.

Curtisw521

Mar 26, 2016

Nick was the only person to give me a quote on an order of a new Colorado. Many dealerships contacted me but they wanted to sell me something off the lot, not take my custom order.

Riskit65

Mar 24, 2016

A fair price and ease of the purchase. A completely hassle free purchase. The employees were genuine and helpful. I will recommend Henna Chevy to anyone looking to purchase a vehicle.

James

Mar 18, 2016

I met with Sales Rep. Nick Swenson about purchasing a new vehicle. Nick answered any question I had to the best of his knowledge and went above and beyond to get me the best deal possible. This is the second vehicle I've purchased from Henna Chevrolet and have yet to be disappointed. So yes i would recommend the Henna Dealership for a new vehicle purchase.

sparky_iik

Mar 14, 2016

I bought a 2015 Silverado. I looked through the website and opened a chat with Carter. Deal went smoothly, I paid the internet price for the truck. I am usually a hard nose on getting the absolute best deal, but the price they had on the truck for all the options and equipment was already a fair price. They did work with me on my trade-in, and the out the door price was about what I was looking to pay.The service was excellent, the people were friendly and answered all my questions. I would recommend Henna and will look for my next new vehicle with them first.

I J Natour

Mar 13, 2016

Contacted Henna thru chat. Carter answered and gave me all the right information. Helped me make up my mind to buy a Colorado. Great experience at the dealership, did not haggle much. Reached a win win situation. All were happy. Finance was great. Did not take long. Very curious, and helpful. Over all great experience.

kfro155

Mar 13, 2016

Everyone was very helpful and definitly could not beat the price. Customer service was top notch. John was very very helpful even though it was pouring rain outside.

BeckyM

Mar 9, 2016

Friendly staff/employees, comfortable and inviting lobby, definitely addressed all my concerns.

djt#1967

Feb 29, 2016

I WOLD LIKE TO THANK CRAIG MARTINEZ AND DEAN FOR ALL THERE GUIDANCE DURING WHAT IS A MAJOR DEAL FOR MY DAD GETTING HIM THE TRUCK HES BEEN LOOKING AT FOR OVER A YEAR AND GIVING HIM A TERRIFIC DEAL ON HIS TRUCK ! THIS WAS THE MOST EASLIY OBTAINED PURCHASE EITHER ONE OF US HAS EVER MADE ! THANKS GUYS YOU ROCKED IT !

2015Camaro

Feb 27, 2016

I had a great experience at Henna Chevrolet I like the way I was Treated I will definitely recommend any one of my Friends or Family to buy from them I know I will ??

Hooves

Feb 27, 2016

I visited Henna Chevrolet because they sponsor my local rugby team. I sat down with Carter and his initial price quote matched or beat numbers I was sent from other dealers through USAA TrueCar. After driving the new Camaro SS in stock, I was sold. Great Car, Great Folks, Great Dealership!

NewSuburbanOwner

Feb 24, 2016

Henna folks helped make our purchase of our new Suburban a great one. Smooth transaction from start to finish. Pricing was very competitive in trade-in value and final sale price. Very attentive and helpful with our questions. No regrets.

JaredV

Feb 23, 2016

Extremely satisfied with my new 2016 Impala. Craig Martinez worked with me to get me the deal that I wanted and was very understanding to my situation.

AngelaNicholeATX

Feb 22, 2016

I had gone to a different dealer initially because they had a lower priced vehicle than Henna, but they pulled a bait and switch on me claiming the car I was supposed to see was sold. So I left and went to Henna, I told them what happened and the price I was looking for and they were able to beat the price pretty dramatically. I drove off the lot with the car I wanted, at a better price than I hoped for and was overall pleased with the entire process. It was quick and painless!

Krisanne

Feb 20, 2016

Want honest, dependable, trustworthy service? GO TO HENNA CHEVROLET!

tra757

Feb 19, 2016

I knew what I wanted when I went in and the offer I had on the truck with the request for my trade in right near the top of book. I went in, with a name of the gentleman I was to talk to, we went for a drive, then came back and ready to get things done with the only question being the trade. They drove it and came back with a reasonable counter. Done deal. They got the truck cleaned up and I was out the door. I have dealt with Henna before and I will deal with them again. They are just where to go when you have a Chevy.

Mike

Feb 18, 2016

I liked and preferred negotiation through email. This determines whether or not I will even go in to the dealership. I was not there more than an hour total.

Chevy man

Feb 16, 2016

I was treated with respect and integrity. I feel that I got a great deal and I am very satisfied with my whole experience with Henna Chevrolet!

Howardgirl72

Feb 8, 2016

Levi showed me the exact car I asked to see and did not even suggest others. He got me the lowest price possible, then the Finance Mgr got me a very low interest rate. They both went way above and beyond. Great experience!

Cecil78

Feb 7, 2016

Great dealership and great customer service. First called around 3p and by 7p we were driving home in our new Colorado. Craig, Raul and Fernando took good care of us!

69385vette

Feb 6, 2016

Sales team was really great. Worked with me to get the best value on my trade in. Provided excellent "after the sale" support . This is my 2nd vehicle purchased from Henna and John.

Rwill

Feb 1, 2016

Took my car to get my steering wheel issue addressed and got the run around. Contacted GM to assist me with this issue because it is a safety concern while driving. They can be very rude when they feel the do not want to do the work under recall or special coverage and then try to sell expensive repairs to your vehicle. Either way they would be paid. I WILL NEVER REFER ANYONE TO HENNA FOR VEHICLE REPAIRS.

pnr

Feb 1, 2016

I am very pleased with Craig Martinez who was prompt in getting back to me on all the quotes and vehicle information. When he was not available on the day of purchase I worked with Raul Guzman who was very understanding and knowledgeable on the vehicle and helped me in showing the vehicle, arranging the test rides and showed great patience throughout process and ensured I was completely satisfied with the purchase.

rlwnlw29

Jan 30, 2016

This is the fifth car we have bought from Henna and Craig Martinez has always been so helpful in the buying experience. Great job as always with Henna.

Driggers48

Jan 26, 2016

Carter Hendricks is by far the easiest salesman to work with. Great experience.When we need another vehicle we will definitely be going back to him.

nelsone emanuel 123

Jan 26, 2016

Very satisfied, no sales pressure, and the personnel were very friendly and helpful,the whole vechicle was gone over thoughly with me even the radio selection menu...i was even given a personal point of contact should i have any questions.

NewTXEdTruck

Jan 21, 2016

Easiest car buying experience I have ever had. Levi was great to deal with, straight forward, and helped me get the truck I wanted at the price I wanted.

newtochevy

Jan 15, 2016

It was a zero pressure sales environment-always a boon when you're buying a car. Very accomodating personnel. Craig answered all my questions over the internet promptly and Raul was very helpful and accomdating in arranging the details of the purchase. Dustin went above and beyond in finding an extra rebate to apply. A good experience all around

steffp

Jan 15, 2016

I have purchased or recommended Henna multiple times and have never been disappointed! They have amazing customer service and never cease to amaze me with going above and beyond what I or my recommended person needs.

margie.arriaga

Jan 12, 2016

This is not the first time I purchase a vehicle a Henna, I have purchased several vehicles from Henna. I live in Laredo, Texas and choose to buy at Henna as their customer service and prices are great. Hassle free and great service.

New cruze2016 Pat

Jan 12, 2016

I bought all of my last 3 cars from Henna Chevrolet. I love the extra special care & friendliness they always show me. I love the friendly personal treatment from the new car sales person, Raul Guzman, the Finance Person, Fernando as well as the Service employees: Lora Priem, William Brown, Alvin, Mr Wallace & the ladies at the desk where you pay after getting your car serviced

ixrfkenny

Jan 6, 2016

My salesman was very nice and great to work with. I was in a hurry (since I had taken off work) and he understood my need to move fast. Everyone was very willing to offer water, coffee, etc. He knew exactly what I wanted and together I felt like I got a good deal. I like Henna even though they are on the other side of town for me and Austin traffic is always a mess. I will never go to Capital Chev. again.Too many bad experiences.Thank you again. I'll refer everyone I meet to Richard and Henna.Love my Vette!!!!

lbolden06

Jan 4, 2016

The staff at Henna Chevrolet was most helpful in helping my husband and I with purchasing our new car. Craig Martinez made the car buying process easy and painless and Fernando worked to ensure that we had the car payment that we were looking for. Awesome team! We will definitely purchase another car from Henna.

louislittle87

Jan 4, 2016

Very happy with my experience with Henna so far. The sales process was light on pressure and allowed me to take the time I needed to make the necessary decisions. Nick was knowledgeable and answered any and all questions I had during the process. Will recommend!

Equinox girl

Jan 2, 2016

They worked hard to get the car and payment I wanted. I love my new Equinox Levi and Dean were great. I will buy another car from them.

RedEddie

Jan 1, 2016

The staff from the salesman to the finance guy were all very helpful and friendly without the high pressure sales tactics. I'll definitely consider buying from Henna Chevrolet on the future.

rb125

Dec 31, 2015

very good exp. have dread purchasing a vehicle dealing with unprofessional and pushing sales people. Craig martinez was easy to deal with and made my exp. a good one. overall would highly recommend craig to purchase their vehicles with henna.also dean fuller was a true professional and answered all my questions during financing.

jwilli1963

Dec 29, 2015

I contacted Craig Martinez, Internet Sales Manager, on Christmas Day regarding a car on their lot. To my surprise, he contacted me shortly. When I saw him the next day, he had the keys and was ready to go. I bought that car, and I will probably be buying more from Henna Chevrolet in the next few years.

Mad

Dec 29, 2015

Just purchased a Silverado from Craig Martinez at Henna. This is at least the 12th vehicle I have purchased - first from Henna. I cannot stress enough how pleasant the experience was. Craig is an Awesome sales person. No strong arm tactics-very pleasant. Since I seem to purchase new vehicles every 2 years or so, I will definitely return to Craig at Henna!

2016_Suburban

Dec 28, 2015

This is our fourth new car purchase from Henna Chevrolet. The best in class Sales team of Nick Swenson, Brian Birdsall and Finance Manager, Fernando Duran deliver a stress free, truly pleasurable shopping experience. Though rarely needed, the excellent Service Department can quickly solve any concern. Service delivery is near the top of my list when choosing a new car dealer, and Henna has not disappointed.

Renzo1707

Dec 26, 2015

If you have ever bought a vehicle you know it can be nerve wreaking. The pressure. Take it now. The lines of communication were wide open and there was never any pressure for the sale. It was a new one of a kind experience for a car purchase.

Rosas4653

Dec 19, 2015

What more can you ask for the perfect vehicle at a great price very generous trade value on my car and the delivered it to my front door

Pcollard

Dec 18, 2015

Amazing experience and great customer service!! Craig Martinez was so helpful in getting me my first Chevrolet! Him and Dean were so great about answering all of my questions and made this a wonderful experience.

amrodrig

Dec 17, 2015

This is our fourth vehicle from Henna. We love Henna. After my husband totaled his 2014 truck we had to get a new vehicle and Craig made it so painless and easy. We purchased a new Chevrolet Silverado Truck Texas Edition Slate Grey. We didn't have to wait long and the paperwork was ready for us to go. Craig Martinez is great at this job. I will recommend anyone that I know to shop at Henna. Always great deals and honest people.

Ryan

Dec 17, 2015

From the moment I hit send on the email until I drove off the lot I could not have asked for a better and easier buying experience. All my questions, price inquiries and needs were met.

James R.

Dec 10, 2015

Having recently had an unpleasant visit to a Chevrolet dealership in South Austin (one in which I left feeling as though they didnt particularly want to sell me a truck), I was apprehensive about continuing my search for a new Chevy Silverado.Late one Friday evening a few weeks later, I decided to spend a little time on Henna Chevrolets website. After combing through their inventory using a few different search filters, I came across a feature entitled Create Your Deal. I chose a Silverado 1500 that interested me, submitted some of my information and quickly received an email welcoming me to the dealership along with a statement of goals from Levi Durst, the Internet Sales and Leasing Manager at Henna.Saturday morning I received a phone call from Mr. Durst asking if I thought Id have time to swing by and look over the vehicle I had researched. We chose a time and he let me know hed have the truck waiting for me out front. My daughter and I arrived in the late afternoon and by close of business that day she and I were driving back south (past the previously mentioned dealership) in my brand-new truck.Upon first starting the buying process with Mr. Durst, he stated his goal was to make my Henna Chevrolet buying experience as smooth and enjoyable as possible. Indeed it was The atmosphere was very welcoming and pleasant. And, most importantly, Mr. Durst was both honest and understanding as to my needs as a truck buyer.Many ThanksRegards,James R.

TxPitBullMama

Dec 5, 2015

As a returning customer, I knew what to expect going in, which is positive all the way around. I have no doubt I will be returning for my future vehicle purchase(s).

jlbjlb

Dec 4, 2015

Nick was a pleasure to work with. Very knowledgeable and helpful. Happy with the car. Would recommend Nick to others interested in buying a car.

Rn Floyd

Nov 30, 2015

I am totally pleased with my 2016 Chevrolet Cruze.The service was great. The buying process was very comfrtable and im pleased with the results. My dealer Mr Raul Guzman was very informative, he took me on a diagnostic vehicle tour and help me with on star connections. Thanks, Mr. Guzman I am highly recommending my family and and friends to purchase thier next vehicle at Henna Chevrolet where buying is comfortable and pleased 100% guaranteed again thanks Mr. Raul Guzman. RnFloyd

Chevy4Life

Nov 30, 2015

The details of service was AWESOME. We felt as we were the only people at the dealership and had top quality service. Outstanding customer service and kudos to Craig for his attention to all details. Financing was a breeze, I felt as I made a friend, Thanks again to George!

Louis

Nov 26, 2015

Craig was very easy to work with, sent me what I needed via email & text (my preference), and I was in and out of the dealership with my new car within 4 hrs, including test drive & trade in time.

Srivera66

Nov 24, 2015

All sales personal Craig & Zack we Awesome. Very professional and courteous to me and my wife. Finance Department was very help full getting us what we wanted and needed. Thank You Henna Chevorlet, we will be back.

TERESA & KENNY FROM LOUISIANA

Nov 22, 2015

Wanting to buy a new vehicle for our daughter's college graduation was the purpose of "our quest for the best". We wanted a reputable dealership, a knowledgeable salesman, and the ability to do most of our dealing by phone or email. We live in the New Orleans, La. area, but our daughter lives in Austin...so we were not able to do the majority of the deal in person. We also wanted a convenient location for our daughter to take her car in for regular servicing. JOHNSMITHatHENNA.COM was our salesman. He went the EXTRA mile in helping us decide on just the right vehicle. Once we arrived in Austin, we met our daughter at HENNA CHEVROLET. She is now the very proud owner of a beautiful 2016 Equinox. A great car for our TEXAS STATE UNIVERSITY graduate! John was so helpful ...explaining in detail to our daughter all about her car, how everything worked, answering all her questions, being so helpful in every way. It actually ended up being the very best car buying experience that we have ever had...seriously. in fact, when we get ready to buy our next vehicle, don't be surprised if we do this again even though we live over 500 miles away !! Thank you so much!

mjones

Nov 20, 2015

Through an online inquiry, John Smith became my salesman contact. He called me a few times prior to my coming in and was not overly aggressive in pursuing my sale. Once I scheduled a time to come to the dealership, things started rolling! He met me and had things ready to go. I ended up purchasing a used vehicle, and the process was very smooth. Although I had already obtained financing from my credit union, they were able to obtain a lower interest rate through another credit union. After a few hours, I had traded in my existing vehicle and left with my new one! John was most helpful with setting up my Bluetooth and other features of my car. He followed up with some other items I requested and was most accommodating! I would highly recommend John and Henna to anyone looking to buy a car!

Vmatias78

Nov 20, 2015

Thank you very much for your understanding and patience with me on getting my new car. I really loved the team and my new car!

RuSusA1901

Nov 18, 2015

As for selling, they find a way yo get you enrolled as for finding the vehicle that meets your needs and tastes. Makes the customer feel apreciated .

salasnl

Nov 18, 2015

I was in to purchase a used auto that I had seen online (Acadia) and ended up purchasing a new Traverse. FINANCING was my problem...

jeastberg

Nov 16, 2015

I've been buying cars for 30+ years and this may have been one the best experiences I've ever had. My wife met with Levi, they picked out a car, I negotiated a price, and picked up the car. Everything went smoothly and performed with the highest degree of professionalism. No high pressure tactics. Thanks you.

Tg2016

Nov 8, 2015

Made buying a new car easy!! Easy to work with. Service level was impeccable . I love the Chevy brand and will go back to Henna

semilla

Nov 7, 2015

Traveled from Killeen Tx to test drive a vehicle on the 26th of Oct. When we saw the car it was dirty and had what appeared to be cigarette ash in the front. Looked like it hadn't been cleaned since it arrived on the lot 2 months prior. It also had a ton of scratches all over the hood. Regardless of the flaws we took it for a test drive seeing as we drove over an hr to test it out. We worked with Omar Meraz who was unwilling to budge on the price so we decided it wasn't meant to be. Fast forward to the 6th of November and we notice the car had dropped in price so we decide to contact Omar once again in hopes of coming to a "meet in the middle" or negotiating to make a deal but he was unwilling to even discuses prices. What I find unacceptable is when he told me to look for a car in my "budget". This car is well below our budget. Omar never even asked what we could afford. This is why you should never pre-judge a client because assuming is how a dealership loses business. Just because a client has a certain price in mind does not mean they cannot afford a vehicle.

Benson1948

Nov 4, 2015

i have to say that my recent purchase at Henna Chevrolet was one of the least painful car buying experiences that I have ever had. I contacted Henna online to confirm advertised pricing. Levi (online sales) was quick to respond and provided required info. It prompted a visit to the dealership where Levi was very attentive to my vehicle requirements and my pricing expectations. After looking at a number of different options (all of which met my requirements) we agreed on a price that met my expectations for a Silverado that has exceeded my expectations.. Levi was more focused on listening to what I was looking for than high pressure sales.Final paper work was quick and easy with a pleasant surprise the next day. The finance manager called to let me know that he had spoken to the financial institution that would be handling the loan and they had lowered the originally quoted loan rate by 1/2. That doesn't happen often.I would highly recommend Henna Chevrolet for a new car purchase.

Cturner33

Nov 3, 2015

Our daughter was looking for a good economical car, and was buying her first new car. We have purchased 7 vehicles from Henna, new & used, so we always check there first. Have worked with Alan before and he's never pushy. He couldn't be there when we came to look so Carter stayed to show us the Spark and let us test drive. Ended up driving two, henna had the best selection for end of the year. Both guys are very friendly & knowledgeable. Overall easy process buying the car.

Jaclyn

Oct 28, 2015

Nick was great! After a few emails Nick had trucks I was interested in ready to go when I got to Henna. The buying experience was better than I have ever had at any dealership. The financial process was a breeze; Dean was awesome and very informative. Overall it was a fast, easy, and great experience at Henna.

Cargal

Oct 27, 2015

Buddy was a great salesman. He answered all my questions and delivered a great experience with zero pressure. I will definitely send people to Buddy and to Henna!

Stan

Oct 26, 2015

John Smith made the process smooth and as quick as he could, and I think it was a fair deal for everyone. After telling John what I was looking for he brought out exactly the truck I was looking for.

MarcD

Oct 25, 2015

The buying process was straight-forward. The delivery was a little hurried considering the expense. I wanted more info about dealer service included with the purchase and service protocol. Nonetheless, questions were answered promptly by email

derrick

Oct 22, 2015

Raul Guzman and the director was excellent!!! Overall my best dealership experience ever!!! They made me become a customer for life. I would definitely recommend this dealer with 5 stars!!!

ispeakgeek

Oct 20, 2015

Usually buying a car is painful. Even when you know what you want, you often get bombarded by aggressive, don't know when to quit salespeople. I had the totally opposite experience with Nick Swenson and Henna Chevrolet. I got the car I wanted , at the price I wanted to pay , and got what I wanted for my trade-in. You can't beat that with a stick.

VMC

Oct 16, 2015

Craig Martinez is the only person I will by a car from. He has sold me several cars in the past and recommend him to all my friends. He takes the time to find you exactly what you want and helps you make the best deal possible.

xx

Oct 16, 2015

Alan was excellent and was not pushy at all.We were treated with respect and courtesy.Dean was also excellent with us.An overall excellent experience

dbelasquez

Oct 15, 2015

Craig Martinez went above and beyond as a salesman. He and Fernando in finance made the purchasing process go seamlessly. I would without a doubt recommend Henna to all my family and friends for now on.

Rtjust

Oct 15, 2015

Craig Martinez was helpful there last time we bought a car so we came back this year. Craig was very helpful and transparent with the whole . This earned my trust that he was helping us in the right direction.

ericromero123

Oct 13, 2015

Fast is a understatement for the vehicle purchase. Levi was awesome in purchasing vehicle I would recommend him he is friendly and honest which is the reason I travelled 280 miles to make the vehicle purchase.

Newwheelsbj5400

Oct 13, 2015

I was in and out, and in my new set of wheels in about an hour! Henna Chevrolet got me into the car I was looking for without the headache that usually accompanies the car buying process.

Skybue 1213

Oct 12, 2015

It was a nice experience,I was very pleased with all the frendly environment I got good prices and excellent service, specially from my salesman thanks

JohnJmilkman

Oct 7, 2015

We were very pleased on how easy it was to buy our pickup. Your staff made our trip from Abilene worth the drive to Austin. Thank you so much!

riles

Oct 2, 2015

The deal on my car was great, and any issues I had were dealt with on site within a day. Buying process was also very quick.

enelson606

Sep 28, 2015

First time leasing a vehicle and it was totally easy and quick. Everyone was very friendly and informative. Will recommend dealership to anyone looking for a new vehicle.

abennieatx

Sep 25, 2015

The experience I had buying my new tahoe was a breeze!! John Smith was fantastic to work with and couldn't have been more helpful. He spent time with me explaining every detail of what my car offered. I would recommend Henna to anyone!

Sean

Sep 16, 2015

Went into the dealership to get rid of a vehicle I was paying way to much for and looking to get something in my budget. Not only did Tony Elfrez get me into something in my budget, it was brand new. He went out of his way to make sure I left there satisfied and not taken advantage of. Tony was very professional, knowledgable, and just flat out honest about my situation form the start, need more salesman like that. Thanks for the great the car, love this Impala.

skeerd 2015

Sep 16, 2015

Came in to purchase 2015 Silverado Texas Edition. Traded in vehichle previously purchased from Henna ( 2012 Cruze ECO ). Purchase was made simple ,and easy. From financing, to delivery by my sales rep Craig Martinez.

jimmie6425

Sep 15, 2015

Would highly recommend Henna Chevrolet for your next vehicle purchase. My purchase was through the internet. Found the vehicle I wanted, contacted the dealership and immediately received a response from Mr. Craig Martinez. The deal was finalized within a couple of hours and when I showed up the next day at the designated time, all paper work was ready to sign and vehicle was detailed, fueled up ready to go. It was a pleasant vehicle buying experience. Thank you.

Tony512

Sep 15, 2015

Levi Durst was very pleasant, informative and helpful! The whole experience was great, I felt the welcomed from the time I stepped at the main lobby til the end.

c4benj

Sep 14, 2015

Really appreciated the attention to detail and personal touch that the Henna team provided. Great place to by a truck and I'll be back soon for another one!

Jerry hunt

Sep 14, 2015

The finance officer did not explain new warranty and price increase. Thought it was swap out with original warranty. Also he said sign here and initial real fast .Martinez showed us a brief summary on computer but did not have time to see or ask questions. Had to call back and ask questions about how they figured the price. Too rushy. People are friendly though.

Dennis Masterson

Sep 10, 2015

From the initial internet contact, through the sales and financing processes, and right up through the take-possession inservice, the whole new-vehicle buying experience was 100% perfect communication and efficiency. The folks at Henna were without exception friendly, knowledgable, and truly professional every step of the way. We will do business with them from now on.

bosshoss

Sep 8, 2015

From the moment I walked in I was greeted and directed to Craig whom I had been working online with to get the process started. Craig was extremely helpful and guided me through every step of the way.

Rachel

Sep 7, 2015

I went to Henna a few weeks ago and spoke with Salesman Nick Swenson about possibly buying a jeep. I told him exactly what I wanted and was looking for, and after 30 minutes he found exactly what I always wanted. I was amazed at the knowledge, but most importantly the time it took to get me in and out of the dealership. The whole process was quick and easy. Nick is definitely the go to guy for great, quick service! -R Proud owner of 2014 Jeep

Chelle

Sep 7, 2015

Normally you go into a car dealership and feel immediately pounced upon by one of the salesmen standing around and pressured to buy a car. This is SOOO not what it is like at Henna. In fact, I went in with some pretty specific demands and outside of my floor switch (you know, the 1970's one to turn on your brights?) I got everything I asked for, even though I think some of them stretched it. They valued my trade fairly, 1000 over Carmax, got me a great financing term and my payments under 300. And I got a great car to boot!I think that my Salesman John and the Sales Manager really went to bat for me. I feel like I got the best deal I could have gotten on my Equinox 1LT anywhere and what I wanted for my trade, I feel they were very honest and worked hard to get my business. Go see them! I bet they do the same for you!M. Noid

holybluemonkey

Sep 7, 2015

I had the pleasure of working with Levi to buy my car at Henna. I admit I hate buying cars because I always get the typical run-around of haggling and "let me speak to my manager" over and over, and buying a car ends up taking all day. Levi was very up front, not pushy in any way. When the lease deal we were looking for did not pan out, we told him to let us know if he could get the sales price to a specific number. He worked on it while we ran errands and went about our day. Once he was able to make it work, he called us and gave us the good news. We arrived back at the dealership about 2 hours later, and all the financing paperwork was ready and waiting. The total time I spent at the dealership over the course of the day was about an hour and a half, including the test drive. All the staff was professional and mindful that we did not have all day to sit around and wait. I would highly recommend Henna Chevrolet to anyone.

godealer

Sep 5, 2015

Upon initially arriving the dealer to peruse the inventory, we were paired with Cecil who struggled to answer our specific questions. He opted to hand us off to Craig Martinez who was very knowledgeable and excellent managing our limited time. As I got into the process of customizing the vehicle Craig introduced me to James Caramanica who patiently led me through the pluses and minuses of all that's available with a Midnight Edition. Once ordered, we visited the dealer to take delivery where we were introduced to the vehicle by Raul Guzman. It was clear Raul was very busy on this Saturday but took the time to run me through the vehicle top to bottom. Afterwards, we sat with the finance department and Fernando Duran. The paperwork wasn't exactly the way we needed it so we agreed to meet again a few days later which is when we ultimately purchased the vehicle. That's my experience. In a nutshell, I would recommend this dealership as they were any but pushy and completely accommodating. Maybe the key is landing with the right sales person so I would recommend Raul and Craig if you're making requests.

cwjcpcu12

Sep 1, 2015

Great service and everyone did a great job making me feel I made a great decision. My sales person and finance agent were fantastic. My wife loves her new car.

kneddings

Aug 25, 2015

Was able to get to the bottom dollar offer relatively soon within the process. This made the car buying experience with Henna a very good experience.

dpak

Aug 24, 2015

The car salesman was not pushing us to buy anything. He just gave us options and let us choose the vehicle we wanted. The entire process was very smooth and easy. Mr. Levi took care of us very well. I recommend this dealership.

Chevyman HP

Aug 21, 2015

Our salesman, Carter Hendricks, was very knowledgeable when asked about all the technical questions of the new 2015 Chevy truck we purchased. We have purchased other trucks from him and would not dream of going anywhere else, it's nice to know that after 16 years, he is still there.All of the employees were very courteous and offering us water, coffee or soda. They kept us up to date as when the truck was in make ready and time it would take.One big thing about Henna Chevrolet there was never a time we felt pressured to purchase anything., which is very nice.You can bet we will go back again when ready to buy my Tahoe !!!!\

TxFlip

Aug 18, 2015

I spent more time on my commute getting to Henna (from Dripping Springs) than I did in the dealership. They understood my time was precious, worked with me via email and phone, literally drove up, signed papers, and done. Craig Martinez was awesome.

savannah0311

Aug 10, 2015

For once me and my husband didn't feel judged because we have poor credit. Henna was able to put us in a brand new car. The entire process was wonderful. All staff was great I couldn't have asked for a better experience

Mdw

Jul 30, 2015

I cold called a salesman (Al) and asked questions about the Colorado engine specs. He honestly answered everything I threw at him and never pumped me for my name or phone number and cordially invited me to come by at my convenience. He and Craig treated me like a friend during the test drive and referenced from the sales tactics I'm used to seeing. Later I found a dent in the drivers door and they fixed it with no hint that maybe I had out it there after I left the lot. Great sales and finance staff.

Carlko

Jul 28, 2015

Hi had a wonderful occasion to meet with the internet sales rep. When told him what I was looking for he gave a good feeling that he was going to give the best deal possible. After his attempt to locate the vehicle that I was looking for he tried to meet my offer of trading my SUV in for the new one. He definitely was trying to satisfy me by making it possible to purchase. It was a very professional, satisfying and good beginning association. I will recommend Al my friend to go to Henna and see that salesman who's name is Craig Martinez.

Vic78725

Jul 27, 2015

Great dealership, they work with you, very pleased with my new truck, I highly recommend them.They explain you everything, no hide fees, no surprises later, just what it is.

Camaroguy121290

Jul 25, 2015

I came to henna Chevrolet to replace a vehicle that was totaled out in the San Marcos flood. And from the beginning the staff was ready to help me out with any information I needed so that I would I be able to get into a new vehicle as soon as possible. I ended getting a great deal on a black 2015 camaro and I couldn't be more happier. Thanks henna Chevrolet for the awesome car.

Beeray771

Jul 24, 2015

My experience at Henna Chevrolet was quick, comfortable and the way it should always be done. Craig was very nice and efficient in the processing of the purchase. Craig was also quick to respond to emails and phone calls. Raul did an excellent job showing me the truck and the amazing array of options and features of the truck.

Alexandriablanks1

Jul 21, 2015

First coming up I was told I needed to sign a paper so the manager would know I wasn't trying to waste their time . As a car buyer that's not something I want to hear.. but luckily I knew what I some what wanted . Other then that Levi the guy who helped me made sure I was comfortable and helped me get into the car i wanted for.the right price . I would so go back if I ever needed a new car .

Kackm88

Jul 18, 2015

I was very satisfied with the sale and financial guy, they worked a good deal and everything but after the deal was done two days later had to take it in for what there saying is trans updates cuz it started jumping well now they say it my be two weeks before I get it back so isk got a new loaner but still would be nice to have the truck I just bought

aviator82

Jul 13, 2015

Dealer made fair deal prior to ever showing to the dealership. Vehicle was ready to go when I showed up and walked in with easy purchasing.

Kent47

Jul 13, 2015

We drove 200 miles to buy our car and when we arrived the truck was washed and ready for us to sign the papers. This was the easiest car buying experience ever. Thank you.

Xrow

Jul 13, 2015

Dean and Craig were professional and both delivered excellent service.. There did something most dealership do.. The followed up to my request and listen to exactly what I needed...

Wmjep22

Jul 12, 2015

Had a great experience at Henna so farVery satisfied so farNo complaints so far except for this 25 word pay on the back that you are asking for!I'm happy and satisfied with your service so far should be enough!Thanks

MKCJLANE

Jul 3, 2015

Our sales representative, John Smith, was very courteous and professional in providing us with the information we needed to make the decision to buy a 2015 Equinox. When we had made our choice of model, color, and options, John found us the exact car we wanted. It was a pleasure dealing with this young man!

Chuck 43

Jun 30, 2015

Our sales rep (Nick Swensen) was very knowledegabe and helpful. He listened to our questions and needs and was quick to respond and address them.

Osborne 1970

Jun 25, 2015

I had a good experience. It was pretty painless .. I don't enjoy the process of purchasing a car. It was quick and not too bad.

Eskimojoes

Jun 23, 2015

The Sales staff and the entire process far exceeded my expectations. I will be back to Henna for sure for our next car buying experience

ashrat23

Jun 19, 2015

I just graduated from St Edwards and I was looking around for a new car. I had all my questions answered and am now driving a new Chevy Trax !!! I received patience and kindness as I was learning the process of buying a car for the first time. My experience will never be forgotten!

V.L.P.

Jun 18, 2015

Craig Martinez salesman was great. Same for finance. You had what we wanted and did not take all day to buy the truck. Bought my husband one of your new Midnight Edition. He loves it.

Micah9584

Jun 12, 2015

Very friendly staff willing to go the extra mile. Worry and hassle free in every way, even after the sale. Small dent in one of the doors when I purchased my truck and having it repairs was simple and very quick. Everyone I incounted was friendly and willing to answer any question I had without making me feel pressured.

CD66

Jun 11, 2015

Craig Martinez at Henna Chevrolet is like a superhero, you don't have any worries, let him work to find you the best deal and you can trust he'll give you great options to review when buying a vehicle.

jb

Jun 8, 2015

Zack Rojas was a pleasure to work with and was able to get me in and out very quickly. I am extremely pleased with my 2015 Chevy Tahoe LTZ.

scodude

Jun 4, 2015

Levi is knowledgeable and pleasant to work with. The complete purchasing process was very quick and smooth. All of Team Henna were very helpful and courteous, too. We definitely would come back again.

Ryno

May 31, 2015

Thanks to great team making my Memorial Dat a great one - the Henna Team did all they could to get me the deal I needed.

ML

May 29, 2015

John is knowledgeable and pleasant to work with. The completely purchasing process was very quick and smooth. All other staffs were very helpful and courteous, too. We definitely would come back again.

RLuce

May 28, 2015

I shopped around town before making a purchase for a 2015 Tahoe Z71. Craig at Henna Team were very professional and had the best price in town!Thanks Henna Chevrolet!

Mike traylor

May 23, 2015

I hope Henna never shuts the doors because they are the ONLY dealership i will go back to! Such a great experience from the time we drove up till the time we drove out with a new Texas Trophy Hunter Chevrolet! Great job Henna Chevrolet! Special thanks to Al Marweg!!

Smile4me

May 18, 2015

First we met Craig who really started our process out smoothly. He constantly facilitated our needs to others within the organization who would assist us promptly and very thoroughly. Craig was an incredibly up front personality with a unmatched care for people. He helped us out from everything from the test drive and letting us borrow his car seat for our toddler, to answering phone calls about questions we had and then promptly following up with an answer. Later we met Karl, who listened to what our needs really were. He then repeated it to make sure he understood everything, and then he truly cared about us and our family with our situation. He didn't give up and say, well ok thanks for stopping in, instead it was "ok where did we mess up and how can we fix it?". There was never a doubt that Henna couldn't meet our needs. He clearly listened and then he followed up. He was very persistant with making sure we were happy. It was very refreshing how simple the whole process was with him and the staff at Henna. As a result we returned right away to get some additions put onto our vehicle.Lastly we met Fernando which was our financial guide and manager. He was spot on with his greeting and meeting us, he really made us feel comfortable and was very considerate of our needs and wishes. He was patient with us and our questions. He really took the time to ensure our process was as smooth and relaxed as possible. What a superb staff! Our two year old was greeted, fed, given free rein of the remote control, given money, and spoiled to death with candy whenever we arrive there and anytime we stop in.We really enjoyed our visit and will definitely recommend your dealership absolutely with pride. Thank you for caring for our family! We appreciate it.

Liz

May 17, 2015

We were not happy with the performance of our new 2015 Tahoe. With the help of the entire staff (sales/management/repair dept.) we have been placed into another new 2025 Tahoe and we are extremely pleased. Kudos to Henna for turning a not so happy customer into a very satisfied customer.

Shonie30

May 17, 2015

Went in Wednesday to find out the status of my car and realize it was time to let that car go and get a new one. That same day John Smith helped me get into a new one and I drove it home that night. I am so happy with that purchase and the quality of service I would recommend anyone searching for a new car to stop here first.

ChevySS

May 15, 2015

I live on the central coast of California. Henna had a Chevy SS I was interested in. Craig was very helpful in sending photos, answering questions, and explaining the process of buying a car long distance. We were able to agree on all details and closed the deal over a couple of days via phone and internet.

Jessie22

May 15, 2015

Richard Helpard was our sales person I honestly felt he truly cared and was very helpful. He answered all our questions & made buying a car an amazing experience. I loved that he wasn't a pushy sales person which made the experience enjoyable I would recommend him to everyone I know !

atkbhomeatxjoel

May 9, 2015

John Smith was our great and friendly salesperson. My wife and I, shopped around and found that Henna Chevrolet had (and still has) the best prices. I would recommend this place to anyone who doesn't want to shop around and will trust that they are getting the best deal. They have a large selection of vehicles so it doesn't feel like you're settling for the only one available, like some of the other dealerships we visited. If you really want a great person to help you get what you want call or go there and ask for John Smith.

ColoradoRanger

May 5, 2015

I went on line looking for a new truck. I spoke to John Smith. We met and discussed ordering one. He delivered what he promised.

mandhpaul

May 2, 2015

The team at Henna Chevrolet was perfect from the first phone call. We traveled a couple of hours and absolutely everything was ready to go when we walked in the door! Craig Martinez was over the top taking care of everything we needed as well as the financing department. We were in and out in about 30 minutes beats sitting all day at a car lot any day! We will never shop anywhere else!!

Diana McKeon

May 1, 2015

John was a pleasure to work with. He knew all the ins and outs of the dually trucks and didn't hesitate to show me all the bells and whistles. John even brought the truck back to the dealer for the hitch and liner install. Thanks, John!

BillBurr

Apr 30, 2015

Craig was great to work with. He wasn't too pushy, he provided requested information quickly, was friendly, and easy to work with. In addition, everyone I worked with at Henna was friendly and helpful.

Chase

Apr 27, 2015

We went in looking for a pre-owned Captiva, we actually found one with an LTZ package in San Antonio, and just wanted to see if the Captiva was a good fit size wise etc. The salesman put my wife in a Trax to get a feel for the size of that smaller car, and when she pulled the car back into the parking spot after the test drive she saw the Equinox. She asked about looking at that one, not pushed into it by the salesman, and she fell in love with the car. And Richard Vogler, our salesman, was fantastic to work with!! Knowledgeable , funny and VERY helpful!The process from there was simple, another test drive, review of the options and price, which was fantastic, and we were done.The sales team there was NOT pushy, and all the staff, from the front door reception team, to the finance guys were all top notch, professional, but friendly.......the perfect mix.If you're in the market for a Chevy..........go see HENNA!!!

Jthompson73

Apr 23, 2015

We had such a good experience with the last truck we bought in 2012 that we didn't even shop anywhere else. Got the same sales associate we had, which was encouraging as the longevity of his employment at this dealership must mean he is well taken care of as en employee. I believe this filters down to the customer. He was very helpful and was able to communicate with me in a manner that was extremely convenient for me. We will purchase yet another truck from this dealer and will continue to recommend them and Craig!

Kenny

Apr 17, 2015

Have always been fair while purchasing a new vehicle. They try to work with multiple lenders to get you the best deal you qualify for

Charles rogers

Apr 14, 2015

Very welcome polite the best the process didn't take long the truck is perfect went over all the gadgets in the very helpful would recommend a friend to go to henna

tlange

Apr 14, 2015

I have heard great things about Henna so I decided to look online. I was put in contact with Levi to discuss a car. Levi was willing to work with me and work within my budget while giving me my dream car. This is my very first car buying experience and Levi and Henna Chevrolet made the experience completely stress free.

sian

Apr 6, 2015

It was my first time buying a car, and I found the whole process terrifying! but the Chevy team made the process a whole lot bearable and possible and I am eternally grateful for all they did for me. They were AWESOME! Craig Martinez was spectacular, he was very kind and patient with me and went beyond his job duties to assist me. Thank you.

zam

Apr 4, 2015

I have been buying cars from craig martinez for about 10 years now. Again he delivered exceptional service. We love our new Chevrolet traverse! I recommend him to everyone i know.

Brian

Apr 3, 2015

First time new car buyer. Found Joe Cortez to be a huge help in narrowing down the right car that fit my budget and daily driver needs. Jeff Phillips helped to make sure I got the best rate. Both guys made this experience so stress free. I would definitely recommend a visit if your looking to buy a new car. Polite and friendly. I look forward to dealing with them on any of my future car buying plans. I'm completely satisfied with my purchase and experience. Thank you for making this car buying process a pleasure!

Larry

Apr 3, 2015

My recent purchase of a 2015 Equinox LTZ, was an overall pleasure. I truly appreciate Richard for all his hard work and determination in find the right vehicle for the right price. Our process extended over a number of months, as Richard knew he could find a vehicle that would meet our requirements and desires, yet maintaining the price with in our target price. I appreciate all of the hard work by all participants. I must also admit that the closing process was an enjoyable and extremely professional experience. Whenever asked, I highly praise Henna Chevrolet.In closing, I wish to state that I am extremely please with our 2015 Equinox LTZ. It more than meets our expectations, and beside it pleasure to drive and the feature offered have been as advertised.

texascarlover

Apr 3, 2015

Quick, honest and easy service. Carter Hendricks is the best. This is my second car with him and he knocked it out of the park. Thank you!

Rick&lisa

Apr 2, 2015

Great price on a new vehicle! Excellentcourteous and professional and happy customer service! Everyone I encountered was courteous and professional and happy to help accommodate my requests

JCTX

Apr 1, 2015

The whole experience was quick and efficient. Everyone I encountered was courteous and professional and happy to help accommodate my requests. We were referred to the dealership by friends and I am happy to do the same--I fully recommend Henna Chevrolet.

Taycray

Apr 1, 2015

I came in ready to buy and was treated with amazing service. Everyone there was very personable and professional. They worked with me to get a low rice and the best finance available to me. Nice car nice service good price, worth every penny.

Rhammer

Mar 27, 2015

Great price on a new vehicle! Excellent customer service! John was great in helping me purchase my new camero!! Definitely worth the drive from Corpus Christi!!

riddler78

Mar 23, 2015

My sales rep was friendly and knowledgeable. He helped walk me through the process and I got exactly what I wanted. I would highly recommend Henna.

almalek

Mar 19, 2015

We were looking for a Equinox LTZ with 3.6 engine, and were willing to order a new one with specification, we desire as well as get a better deal price wise Then we saw an ad in HENNA's website with the same specifications we were looking for plus couple of additional options ( we did not need but they are nice to have). HENNA's price was good and honest professional services provided by Mr. Craig Martinez, made us very comfortable with the deal and process.Craig: thanks for your support.... we will send our friend, looking for vehicles toward you body!Al Malek

jstutler81

Mar 16, 2015

I never thought that I would be able to get a new car. I always thought that my past mistakes would prevent me from finally getting something new. And Craig and Dean went above and beyond any expectations I may have had. I have referred multiple people to Henna since I left the dealership on Friday, and will continue to do so if their car buying experience is anything like I experienced. As the title mentioned, from here on out, I will only buy my vehicles from these gentlemen. Their professionalism, service, and willingness speaks volumes to me and any of my friends. I cannot express my gratitude enough- Craig and Dean were absolutely the best people I interacted with during my car-buying experience, and I will certainly be coming back to Henna in the future.

Lylierose

Mar 4, 2015

Overall, a painless experience. The staff at Henna was very friendly, knowledgeable, and helpful. I started my purchase online, and when I went to finalize the deal, everything was ready to go.

Altonm

Feb 28, 2015

Very good service by Richard and his fellow sale team He knows his cars and specs.Very helpful to test drive demo cars and review spec.

lrd

Feb 22, 2015

Craig and his team made it easy to purchase a new vehicle, from gathering prices to ordering, delivering and financing. I feel like I got the best deal from the best staff. Thanks Henna!

Megklink

Feb 7, 2015

I had excellent assistance by John Smith in purchasing a new vehicle, he was awesome. The only suggestion I have is for the detail crew to be more observant as the inside of the vehicle wasnt spotless and I detailed it myself.

Jeffholt61

Feb 2, 2015

Great job, by Craig and the team... They kept me in the loop on what was happening and delivered the vehicle to my work... Thank you!

ginger

Feb 1, 2015

Very friendly sales staff, sale went very smooth with no problems. Got a very nice truck at an incredibly good price! I would absolutely recommend Henna to all my friends.

David.Moya1523

Jan 30, 2015

When I arrived at Henna Craig laid out all of the numbers and showed me the exact truck I wanted. I was also assisted by Raul who was very helpful in showing me the many features of the truck.

jmcburnet

Jan 16, 2015

Richard was very friendly and easy to talk to. He was very knowledgeable of the vehicle that I wanted. He gave me a good price for my trade-in.

Lee

Jan 16, 2015

I greatly appreciated my sales agent. He was extremely user friendly and transparent. My experience with him was head and shoulders above my last car purchase.

mshouston

Jan 12, 2015

My sales guy Alan Hedges was the best! He made my experience with my purchase easy and pleasant! He was professional, courteous and involved my teenager throughout the entire process. He exceeded my expectations. Super super!!!

Alan

Jan 4, 2015

Just purchased my third Suburban in a row from Henna. Each time has been fantastic! Staff is always helpful and patient. Pricing is very competitive. Highly recommended.

justin36

Jan 2, 2015

I have purchased four vehicles from Henna Chevrolet and Henna stands behind their sales. Their customer service is top notch from sales, financing, all the way down to their service department. I highly recommend Henna Chevrolet!

lisa

Dec 30, 2014

Craig Martinez was on the ball with any questions we had even though it was over Christmas and made sure everything went quick and smooth.

Fflores

Dec 27, 2014

The people at henna chevy were very professional and friendly. I had no problem swapping out my vehicle during a out of blue family emergency..

Ghada

Dec 26, 2014

Even-though this is my first experience with "Henna Chevrolet" but I faithfully I say it in One words: "Business well organized in skillful manner for serving Consumers and doing business with integrity and good Faith.

BMendoza

Dec 22, 2014

I went in to buy a new car and found it in one stop. Craig Martinez was pleasant to work with and is a great saleman. Knew what I wanted to stay between as far as budget and I left satisfied.

lady in red

Dec 14, 2014

Came to Henna after having gone to three other dealerships,but i regret not coming to Henna first.. Exceptional experience on my vehicle purchase with Henna. The staff went above and beyond my expectations.

johnw.gibson.35

Dec 9, 2014

I came to Henna because a salesman, Nick Swenson, called and was willing to locate the truck I wanted. He was unable to find the truck I wanted close by but offered an alternative that was basically the same truck and at a lower price.

Blue Camaro

Jul 22, 2014

I started out with a limited budget. Not on did Tony get me in the car I wanted, but in the color with an automatic for less than the competitors. Then Justin, my salesman, helped me through the whole process and showing me the car and everything with it. Justin then introduced me to Cory, who hooked me up with tinted windows and a custom stripping job!!! All on this little budget that I had!! Love these guys, thanks for my new Camaro!!!

Donna Lanning

Jul 17, 2014

A month ago I asked the receptionist to transfer me to whoever I needed to schedule a check up on our brake problem on our 2013 Silverado. I get transferred to some guys voicemail named Dale. I never recieved a call back. A few days later I call and ask to speak to a supervisor and figured I would get the help scheduling the appt from him. Mark Wilson apologized and said they must have sent me to the wrong area and that they always have a team for that purpose. Mark made the appt. A few days I went through a medical emergency and had to cancel and didn't think I would have an issue when I tried to reschedule. Today I call at 10:45 asking for the dept that schedules service appts. I get Mark Wilson and I remind him of who I was etc. and he says "ok great, let me transfer you to that dept" I get a recording that says calls may be monitored. I am on hold for nearly 5 minutes and then it goes to a main voicemail in which I left another message. I wait and wait, so I call back asking to speak to Mark and it goes straight to voicemail so I leave a message explaining the long hold and vm and never got a call back and really needed to schedule because I was having surgery next Friday and I knew I needed a loaner car for the day so I wanted to get the appt set as soon as I could. Several hours later, I call back asking to speak to the service dept. I get a very rude lady. I explained to her that I had left a message several hours ago. She asked many questions and when I explained to her the the recording plus the long hold and then finally a generic voicemail, she told me it wasn't possible and called me a liar. I hung up. We have purchased 4 vehicles from them in the last 3 years. I am done

Issue Resolved - False advertising

Apr 25, 2014

Henna corrected the problem from my previous post and honored their advertisement of beating Carmax by $500. The manager said they stand by their word, so if a salesman tells you any different, ask to speak to the manager. Thanks Henna!

Liz B.

Apr 22, 2014

Great experience! Al was a great sales person and made purchasing our car so easy and non stressful!!! Would recommend Henna to all our friends!

Disappointed

Mar 23, 2014

I sent an inquiry via cars.com with a request to communicate via email or text due to my working in a sound sensitive environment. Included was a simple request for information about a specific vehicle and that financing would not be necessary. The first reply was a phone cal that I was unable to answer, as I stated. The second reply was an email requesting I complete the attached credit app. I never got my answer for which if I recall correct was simply for the interior color if the vehicle and if it had a sunroof.

Scott Simmons

Mar 17, 2014

I've purchased half a dozen vehicles in my life, and unfortunately have become distrustful of car salespeople. I expressed some interest in a 2014 Spark via the website one night after doing some research on some competing models. I was drawn to Henna because of their selection and was won over by the buying experience, I was at the dealership at 9:00 am and on my way home as the proud new owner of a 2014 Spark within an hour, Alan Klug was my rep and was a pleasure to work with-the kinda guy you'd go have a beer with, totally relaxed. I love the Spark, it truly is a lot of car for the money-fun to drive too and can park it anywhere. I'm actually interested in buying another one within the year, the 2LT version, Henna will definitely be getting my business again.

Bastrop Paul

Sep 27, 2013

By accident I located a Dodge Durango at Henna Chevrolet using Cars.com. I was looking for a truck and not a Durango, but when I saw the price, pictures and video I had to check it out. Alan Hedges was the salesman that responded to my internet request for info. Due to work and other issues I asked that they contact me only via email instead of by phone. Surprisingly this dealership actually read what I wrote and complied. They actually listened rather than trying to push their way of doing business on me, unlike another dealership I contacted on a similar vehicle with the same requests for email. The other dealership kept getting my voice mail and the emails were form letters and had nothing to do with my requests. Henna and Alan read and worked with me and got my business because of it. After a few go rounds Alan and I were able to reach a deal that made it worth the trip. Alan was able to reach my target number. The process was painless, probably because payment was already taken care of. The car was as advertised, the peolpe were nice, it all worked well from point of view. I would go back and see Alan again if I should need another vehicle and I have already reccomended him to a friend.

A&Aingalls

Aug 15, 2013

Carter Hendricks went above and beyond for us! I won't buy another car from anyone else. Jeff in the Finance dept. was awesome as well!

Toni Schach

Jun 7, 2013

I had a great experience from start to finish. Richard Helpard was my salesman and he did a great job of making the process easy.

carroll hillman

Jun 5, 2013

I once did all my own oil and filter changes because if you want the job done right do it yourself however; I have found that the techs at Henna are as close as you can get. I trust them with out question. Thanks.

David D Ellsworth

May 31, 2013

The staff at Henna is the best group of people to work with when buying a car or truck they have a very large selection to chose from. will be buying from them again

CerferPerry

Dec 29, 2012

We came to Henna because we had just done a Chapter 7 and Larry specializes in credit cases like ours. He was very nice and worked up a very good deal on nice one owner. We would recommend Larry and Henna Chevrolet.

Cathy

Nov 30, 2012

My experience was great, I was treated well and was shown every available Camaro on the lot by Golf Cart and did not have to do alot of walking in the 100 degree temps. My salesman, Jason, worked fast and was a joy to work with. He even went out of his way to help clean out my trade in. I purchased a white 2012 Camaro LT with RS package and I love it. Cathy

Michael Rains

Nov 20, 2012

Very pleased! I looked on the Henna website prior to my visit the lot, had an online chat with a rep. Sales guy Craig Martinez, called me shortly after, I told him what I was interested in looking at. Upon my arrival, he handed me the keys to the cars I wanted to test drive, no pressure. Finance was smooth and quick, His name was Jeff or Jeffery, I can't remember his last name. Basically a great experience buying a car without the hassle and hours I've experienced in the past. I will definately recommend Henna, and already have to a friend interested in buying a Corvette!

Richard g

Nov 14, 2012

Great customer service from Buddy and Dean. Everything went as expected and this is my 2nd vehile with Henna Chevrolet. Recommend Highly!!!!

Irene Mata

Nov 12, 2012

Well, we had looked at another dealership but it wasn't what we wanted, so I got on the henna website and right a way someone called me and asked if they could help me and I said yes am looking at the malibu's and that I had a trade in and had money for a down and I believe craig said he would have to look at our car and see what we can do so I was off that day and told him ok I will run it up there in a couple of hours, so I drove up north to henna and meet craig, he took some info from me and said he had some malibui's that we could look at we got a 10 day pay off on our car and went from there he said he could get us in a 2012 better deal to get us out of our old car but within a couple of hours we were driving home thank's to craig martinez he was a great sales person very nice will buy from henna again andrefer our friends to craig. thank you henna chevrolet irene mata.

felicia j

Nov 9, 2012

This is my second vehichle purchase through Henna and as before the experience was stress fee, the staff was professional, friendly and very helpful, attentive to all of my questions and concerns. I am excited about my new car and my husband is happy as well. thanks again for your help and God bless

Perry Rose

Nov 7, 2012

Craig and Jeff made my purchase the most enjoyable auto purchase I have ever had. No pressure, complete honesty, straight forward in every way.

Felicia Johnson

Nov 1, 2012

Very timely service and I was pleasantly surprised to get a follow-up call.

Guillermo Murillo

Oct 25, 2012

Our experience was the best we had ever had at a dealership. Before we went to Henna we visited 3 other dealerships. They treated us like any other sale just to make money. When we met our sales person Buddy, right away he saw us as a family. He gave us his attention and listened to our needs. He didn't try to sell us anything we didn't need. The finance manager worked with Buddy and gave us a really great deal that made us very satisfied and happy Henna Chevrolet customers. Now I know where I'll by our next vehicles. Thank you very much.

donnafox

Oct 23, 2012

Chip came to my rescue once again and fixed my 1995 Tahoe. I value his knowledge and he is especially through in every aspect of finding and fixing the issue I have with this "older" vehicle. I just hope we can continue to get the parts! Thank you.

JohnieReneau

Oct 15, 2012

NO PRESSURE JUST A VERY HELPFUL GROUP OF FOLKS.SHOWED US EVERYTHING WE WANTED IN CAR BUYING AND WE DID BUY A VERY NICE TRUCK.

Black 06 Ram 1500

Sep 4, 2012

The overall experience was AWESOME. I do not live in Austin so I had to complete most of the deal over the phone and text message. The salesman gave me his personal cell phone so I could ask any questions I may have about the truck. He held the truck for me and I drove down to Austin and it was exactly what he explained it to be. Will send other car buyers their way.

clowe

Aug 11, 2011

Steve helped. He was great. Will buy all my trucks from Steve..He seemed to be the person that was doing everything to get the sale done.

jrfinger

Aug 11, 2011

Tony was extremely knowledgeable and helpful. I'm in the process of deciding on a used car and I'm waiting for my insurance company to send me my check from my car being totalled by a drunk driver. As soon as I have the funds in hand I will be back to work with Tony.

disappointed_n_austin

Jan 26, 2010

*Update - Dealership is working with me to cover* The dashboard on my 07 suburban is cracking in 2 different places and issues with the door handles. Although I spent $1800 on the total care warranty up to 100k miles, it's not covering the dashboard. There are multiple reports of 07 suburbans and tahoes with dashboards cracking as well as the chrome peeling off the door handles causes sharp edges.

dessau11

Mar 30, 2009

I have a 1998 Camaro that is nearing the end of it's life, unfortunately and until about 10 months ago, was a great car. I had a good experience at Henna in 2001 when I had a belt changed and thus went back when my car started having trouble and do not believe in their service anymore- do not have you car "fixed" here. I have had a lot of work done (June 2008, September 2008 and March 2009) and they clearly have not figured out the problems. The car has been well maintained and I am tired of having to keep bringing it back. In September, it broke down three times in 12 days and twice in three days this month (the second within 30 minutes of picking it up from Henna). I am out of AAA free services until my membership year starts over in June and cannot put anymore money into the car, as it is costing me more to maintain it than it is worth. I have had the recommended repairs done (one elsewhere to save money) and it stil runs only for a limited period of time, maybe 20 minutes and then likely overheats and shuts down...Henna will keep taking your money, but never actually fix your vehicle!

mcsprez

May 27, 2004

My wife and I had a wonderful experence working with Alan Hedges and Henna Chevrolet. I would strongly recommend them to anyone looking for a new or used car.