Headquarter Hyundai reviews

deenah16

Nov 13, 2016

Great experience! Tariq was willing to meet my needs and work with me. He answered all my questions and concerns even after leaving the dealership. Excellent service!

barretto.jay

Nov 11, 2016

The sales guy Nick was great, friendly and knowledgeable. The purchase was simple and quick and I plan to be a long time customer. Keep up the great customer service!

felipe.coronil

Nov 8, 2016

Love Headquarter Hyundai 3 Car From Them, Robertito Is The Best, Jorge & Jake, Best Place To Buy A Hyundai, They Are Professionals, Caring They Care.

ivondodds49

Nov 3, 2016

Love Me Vehicle, Love The Sale Person Robertito, Tim & Mark, Since The Time I Came In, To The Time I Came Out Everything Was Great.

jmtaufer

Nov 3, 2016

We had used Consumer Reports "Build and Buy Car Buying Service" (TRUECar) to find the exact car model we were interested in with guaranteed below MSRP pricing from several local dealers. This buying service helped to greatly accelerate and simplify the car buying process. HQ was one of the Hyundai dealers we decided to visit. When we arrived we were greeted by Jeff who is a friendly and knowledgeable sales person who listened and helped to explained models and features very clearly. During the price negotiation there were no games (such as excessive local dealer adders) and everything was presented both verbally and in writing. The sales and finance mangers were both courteous and eager to earn our business. We were offered a fair trade-in and really great financing (0%, 60 mo.). The deal was so good that we felt comfortable to sign that day. No regrets - love the car, very satisfied with the pricing and feel great about the entire experience.

lettertobrad

Nov 3, 2016

Everyone did a great job. The sales person was very friendly and so was the whole staff, everyone did a great job. The paperwork process was short and easy.

acelp99

Nov 2, 2016

I was pleased with the purchase experience. I would recommend the dealership to my friends. Same applies to the Santa Fe model. I am also pleased with the colour of the car.

als5493

Oct 28, 2016

I would say the estimated payments should remain the same as quoted, and not increase 3 different times. Although my situation was dire, it seemed as if the question of a reasonable price range for me was a waste of time.

Pete

Oct 28, 2016

I had already looked at most of the SUV type vehicles that compare to the Tucson. I knew that I wanted a White Tucson with the ultra package and Headquarter Hyundai was able to get one. Everyone at the dealership that we met were very friendly. I had a walk out price before I ever set foot in the dealership. There were no surprises and the paperwork was made as simple as possible. So far they all have been a great bunch of people.

ronjpruitt

Oct 28, 2016

Other than it took a long time (over 5 hours) considering I had already identified which model & specs I wanted before I got there, it was a good experience & I love the car.

gaddonesue

Oct 25, 2016

I especially like the navigation maps that come up from my phone. I like the Blue Tooth use associated with my phone The seats are very comfortable The trunk is roomy for golf clubs

jose.velez363

Oct 22, 2016

Got the car that I wanted with the monthly payment that I wanted. The staff were very friendly explaining everything and took the right amount of time to make the deal

bpi39d

Oct 16, 2016

I had a good experience at the dealership. I had no problems with the staff or the dealership. The vehicle I purchased is great. I'm not having any problems with the car. Thank you again for giving me the chance to buy a car at your dealership. See you guys at trade in time. Thanks again

jrartiles

Oct 16, 2016

Excellent customer service and friendliness from everyone. All worked to make sure we were happy with our purchase and explained every detail of our journey. Thank you Richard and the team for a great experience.

Aclaud20

Oct 15, 2016

Thank you Anjum for listening to our needs and wants for the car we purchased. It saved us time and ensured we purchased the car we would be happy with years to come !

rcrrwest

Oct 15, 2016

Dale Daniels and all staff treated me very well. Helped me attain the car I wanted. Will recommend all my friends and family to HQ Hyundai.

andrewsheldon92

Oct 14, 2016

I had a good experience here. The first prices presented seemed a bit outrageous. But other than that we were able to work out a good deal and am overrall satisfied.

migueldiazperez559

Oct 14, 2016

Since the moment I went in there i felt so comfortable. The person who helped me out was so attentive and he found the best option for me. Now i have the car that I want and I had a great deal.

rrjjanos

Oct 14, 2016

Joel very courteous, professional, and thorough. He knows this vehicle, which is a big deal to me... so many times sales people are unfamiliar with the product they are selling and customers see this and it is a turn off, especially when we spend thousands of dollars on vehicles-- we want people to know their job, and Joel certainly does. thank you Joel !!

klane0

Oct 8, 2016

I was very satisfied with all the employees, the finance person that I dealt with was very knowledgeable and professional. I did contact other dealerships when looking for my new car and I found that I was give the bait and switch at many of them. I told Headquarter Hyundai what I wanted and they made that happen for me.

dhagerasa

Oct 7, 2016

Good customer service, very helpful meeting my needs...have owned several Hyundais over the past nine years have recommended to family members and employees. Will continue to support Hyundai!

Anthony

Oct 2, 2016

Our salesman Anjum was a pleasure to work with. We had been 3 weeks walking out of dealerships trying to get us in a car we didn't need want or could afford. Anjum listened to our needs wants and wishes. He made a strategic realistic approach that saved us hours. We test drove three cars and chose the new one. Thank you Anjum! Now we will see the service department experience and if they can keep the same customer service as Anjum!

jchaynes66

Sep 30, 2016

Very positive car-buying experience. I would recommend Headquarter Hyundai for their customer service as well as the product quality. This makes our fourth Hyundai we've purchased from this dealership and I would wholeheartedly recommend it. Dale Daniels was our salesperson and I highly recommend any prospective customer to seek out Dale personally for any car-buying needs.

jmunoz1105

Sep 27, 2016

Everything was great. I had a good experience. I just have to make sure I go back to spin the wheel. I really do like my vehicle.

allisonroane1

Sep 22, 2016

Great customer service, all staff members were professional and knowledgeable. I felt very comfortable and did not feel pressured. As a first time car buyer, I was very pleased with how smooth the process went!

perry.usa1

Sep 22, 2016

Jeff has been the best sales person I've worked with in purchasing cars. He has been there for me and promptly responded to all my concerns

navmanwani

Sep 16, 2016

This is the 3rd car that we have bought through Joel and once again he made the deal and process easy! Will be back in 18 months for another!

williammaddens

Sep 16, 2016

The team at Headquarter Hyundai were fantastic. From the moment we test drove our brand new 2016 Tucson, we were treated well. Our salesman, Richard Abreu showed us a handful of vehicles until we found the one we loved. We also met with the manager of the store and the two of them helped us come to an agreement on a fair price that we all were happy with. The finance team was also excellent, helping us understand our range of options when it came to extra protections on the vehicle. I highly recommend this dealership to anyone looking to buy a new Hyundai!

z06.greg

Sep 16, 2016

The car we selected was the color (both exterior and interior) and options that were desired especially with the safety features. This was our 2nd sonata, and was happy with newer features.

NICKYSANTANA87

Sep 13, 2016

Francisco and Jorge are my go to guys for any car buying needs! I know with them I will be taken care of!! They are easy to talk too and helped me in everything I need!

evapakula

Sep 11, 2016

I was on my way to look at cars at Subaru dealership when I accidentally stopped by Headquarters Hyundai to look at what's on the lot. I was approached by a sales representative who offered help but did not insist and not try to show me what I did not want to see. Without pressure I was able to make a decision to buy a luxury car that I did not anticipate to buy and am very satisfied with.

cynthiacortes10

Sep 10, 2016

Outstanding service from start to finish ! The experience with Francisco was just wonderful! He has been so helpful with everything since I got the car! If you need a car this is the place and the person.

jfitzsim

Sep 10, 2016

I would definitely recommend this dealership. The staff was professional and friendly. The sale was based on our needs and was quick and painless. Regards, Jim

aki_rd

Sep 9, 2016

First time, awful, second time not better. Robertito was at least attentive while I waited for paperwork even tho he didn't show me car options.

emmagraced1

Sep 8, 2016

Headquater Hyundai made buying my vehicle an enjoyable experience! Lamon Wade took the time to answer all my questions and let me test drive a few vehicles to make sure I knew what I wanted. Lamon even ordered a pizza while we were waiting for financing to come get me! How many salesmen do that? The sales manager met my down payment and monthly payment request, and the gentleman in finance worked to find me the lowest finance rate possible. From start to finish everyone I encountered there was friendly, knowledgeable and helpful. I would recommend Headquater Hyundai to anyone looking to buy a vehicle!

lloughman0037

Sep 8, 2016

Over all good experiance and a tour of the service area and lot, discovering the vehicle purchased and in an unusual color. Love it a lot.

maritzagonzalez73

Sep 8, 2016

Excelent costumer service and good peple that will work hard to help you get what you want and honest and friendly staff. The sales cobsultant very profecional and friendly Richard is very knowlageble about the cars .

pswanz

Sep 8, 2016

Let Nick help you. He did a great job. I really like the vehicle. First Hyundai in the family. So far would buy another and would recommend Hyundai to anyone purchasing a new car.

avegascowgirl

Sep 4, 2016

They went above and beyond to get me the car I wanted. Color and all. Had a 04 Santa fe. Loved that car but was not the color I want.

bsmith10258

Aug 31, 2016

I had a great experience with Lamon Wade and Murice Smith. They were both wonderful to work with. Made the process easy, did what they could to get me the best deal to fit in my needs. Thank you!

catman108113

Aug 30, 2016

I said everything on the previous page. I wish I had gotten all of the names of the people who were helpful along the way. I am 100 percent satisfied with the way everything was handled.

Cat Fausnight

Aug 29, 2016

I came in for a scheduled maintenance/oil change, and decided to lease a new car! My payments are less and I finally have the back up camera that I have wanted in a car since the purchase of my last Hyundai. The staff was friendly and very patient with me, much needed and appreciated!

carolsinflorida

Aug 27, 2016

Thank you Joel for being an awesome sales associate! You assisted me in getting into a 2017 Elantra - I'm loving it!! Keep up the great job!

pvolino

Aug 27, 2016

Great service, this is the 3rd car leased from this dealership. They worked with our requirements for lease payment and scheduled the first service appointment. We also won $100 on the wheel which was an added surprise.

bob.turk

Aug 26, 2016

Shane Lillibridge was a great representative for the Headquarter Hyundai dealership. He continuously was trying to close the deal by suggesting other alternatives. He deserves a big raise!

cnevaquaya

Aug 25, 2016

Very pleased with the staff & management. The customer service & internet service were excellent. They were very courteous & helpful. A plus! I can not tell you how happy I am with my new Santa Fe Sport.

margiebear95

Aug 25, 2016

When I arrived I was met by salesperson Dale, he was great no pressure and was very nice. He helped me get the financing I needed to get a new car, which I thought I could never have. So Thank you

slvrtear

Aug 24, 2016

I appreciate the work and time they put in getting me a vehicle that I am happy with. I've had no issues with the car since purchase.

reederjs

Aug 23, 2016

Great service and not pushy. I enjoyed the quality of the dealership and the people employed there. I will continue to be a customer of Hyundai for years to come.

smcooper0

Aug 23, 2016

Took delievery of the car and then the dealership run our credit 7 further times a full 2 weeks later ! Still awaiting an explanation. Anjum was great, Finance department have let you down.

twright349

Aug 23, 2016

The only recommendation I would make is to discuss the professionalism of the cashiers. On my way to the restroom I overhead them joking with each other and a service technician (male) and using bad language. I am not a prude but when they saw me coming down the hall, they should have stopped. I was not shown the service department and the waiting room. I was spoiled by Mercedes Benz, their waiting room and staff were top of the mark.

akvarezrobertito

Aug 20, 2016

Got The Deal That I Want, Happy With The Process, Love Robertito,Very Happy About The Experience, The Best Place To Buy, Please Buy From Headquarters Hyundai.

jazziberries421

Aug 19, 2016

Headquarter Hyundai is definitely one of the best Hyundai dealerships I've been to! I went there on the day of my purchase to just pick up my mom and ended up driving away in a brand new vehicle, which gave me a peace of mind from my previous vehicle.

rdykes0

Aug 16, 2016

We had a great experience at Headquarter Hyundai! This is our second purchase there and we will definitely be back for our next vehicle purchase. Robertito and the rest of the staff were very helpful and professional and made this a great car buying experience.

tobiasdarthvader

Aug 16, 2016

Was met at the Door by my Sales Rep Lamon Wade, He was very attentive to my needs. I was able to locate a car that I liked and it became Mine. The Cars New Name is ( Destiny ) Named after the whale shark in the Movie Finding Dory

letiziakarin

Aug 14, 2016

I was very pleased with my salesman, the car that I wanted was in stock, and a great amount of time was spent with me in explaining the whole process and features of the car. Everyone I met was very nice and I was very impressed with the Repair/Maintenance area of this dealership.

cc.aliciagreen

Aug 13, 2016

My experience at Headquarter Hyundai was an amazing experience. I didn't think I was going to buy a car that day. I walked in and they gave me everything I needed in a quick and orderly fashion.

troy3

Aug 13, 2016

Jeff went above and beyond! Great salesman and dealership. I would highly recommend Jeff and Headquarter Hyundai from the experience I had. Loving my 2016 Tuscan!

myfeliciano5

Aug 12, 2016

I did not get what I expected after careful consideration but overall everyone made me feel welcome. The process in getting my car was quick and easy.

bentheflyboy

Aug 11, 2016

Dale Daniels, Timothy Schmoker and the Headquarter Hyundai Dealership have been great. The entire process of leasing my car was simple and fast. Dale Daniels has been in contact since the sale to make sure the car is operating as expected. I look forward to future business with Dale, Tim and the Headquarter Hyundai Dealership.

usierra

Aug 11, 2016

Had a bad experience in the past with another Hyundai dealer, am very glad that I went to this place. They were super nice and they find ways for me to be able to lease the car. Also at the moment of signing Roman Savostin explain everything to me step by step. Thanks

lhoffer1

Aug 10, 2016

Having always bought American name plate vehicles I did not think about Hyundai. But after seeing so many of them on the road, I decided to try one out. Also, the deals that they have now pushed me even more. One of things that impressed me is how many features that are standard. The vehicle has great pick-up for a 4 cylinder with the advantage of great gas mileage. The reason I wanted something like the Elantra GT that I bought is that it is sleek and yet gives me more room for my dog and the "road trips" around Florida that my sister and I take.

daphnea.curran

Aug 9, 2016

My overall experience with Headquarter Hyundai was very good. Shane made the process easy and enjoyable. I would recommend Headquarter Hyundai, and Shane, to anyone looking for a new car. I love my new 2017 Hyundai Elantra and I feel like I have gotten everything I wanted and more in my new car.

jackcooney

Aug 7, 2016

Great experience with all personnel . Very pleased with car. From the beginning of the process of choosing which vehicle to lease everyone was very personable. No high pressure tactics. . Answered my questions quickly and directly. Made the final decision easy for me

korkutguven

Aug 4, 2016

I bought my first car, a 2017 Elantra from Headquarter Hyundai in July 2016. I am very satisfied with the overall experience at this dealership. I highly recommend it to anyone.

lkleeb

Jul 29, 2016

Geoff Francois and Headquarter Hyundai were a true example of service excellence! Listening to my needs for a vehicle and showing me how the Sante Fe met my needs. The service keeps coming as he has made sure I am happy with my car and being there to answer any questions. He programmed my phone, help me set up my car and made sure I knew how to use the features. He has also answered any other questions weeks later to make sure I am happy with my purchase! Way to go Geoff and Headquarter Hyundai!

angelroman125

Jul 28, 2016

Everyone was really helpful and great very attentive helped me out a lot to make the right decision on what car I wanted Francisco was of great help to me I would recommend him to everyone I know

adiedi13

Jul 27, 2016

Excelent costumer service. Spanish speaking employee it's a great addition. I felt very welcome in the dealer. I came back to dealer with my family and the employees treat us like we're family. They were very welcoming. Great place to buy a new car.

evelazquez982

Jul 27, 2016

I was able to purchase the vehicle I wanted. I upgraded from a 2015 to a 2017. They was able to get me financed. I love my new car

noemihbs

Jul 27, 2016

Excellent Service.....very knowledgeable and extremely patient. Listen to all my needs and deliver....was informative and made sure I had all the information to select my car. Thank you

dsmith7441

Jul 23, 2016

I had a wonderful experience working with Jeff Francois at Headquarter Hyundai. Jeff Francois was the most patient and informative salesman I have ever dealt with. He was very good to my family. My sister, niece and myself all bought brand new cars from Jeff in the month of June. Jeff spent time taking us on a test drive to show us all of the safety features that Hyundai offered. He was constantly checking to see if we had any questions he could answer. Jeff was not pushy at all with us and I really appreciated that. When it came time to negotiate price, Jeff was extremely professional. It was very important to Jeff that we were satisfied customers! Jeff has called me twice in the last few weeks to make sure I was pleased with my Santa Fe Sport and everything was working well for me. Jeff Francois is a class act!

joesurfur

Jul 23, 2016

I thought that I had an overall good experience. We left with the car of our choice and were shown all of the features and how to utilize them.

taylorjm12468

Jul 23, 2016

Had an excellent purchase and was welcomed with great staff and management, they really worked hard to get me what i wanted, and thats what i got..walked off with a brand new car!

vavalhubert

Jul 23, 2016

My experience at this dealership was excellent. Every comment that I made was listened to and considered. Nick helped us set a great payment plan, one that fit us and that we could afford. Thank you so much for taking the time to help us find the right car.

aarons722

Jul 17, 2016

This is he 3rd car I've bought from this dealership. I came in with an exact idea of what I wanted and what I wanted to pay. And they made it happen. Great staff -- never felt pressured and they explained things clearly and wanted to work something out. I'll recommend to anyone who asks!

emsi.isme

Jul 15, 2016

It was a nice experience. I had specific goals in mind, and Jake did indeed try to offer products that would meet all of my listed goals. Ultimately, it came down to my wanting to get back into a crossover SUV more than I wanted to reduce my payment by $100.00 per month. We still reduced my payment and I'm in a vehicle that I'm pleased with. I've been using Headquarter Hyundai for all of my vehicle service on my previous Hyundai car, and i have been pleased with the service and personnel there. Much more so than the dealership where I purchased that previous car. Thank you Headquarter Hyundai. PS - The burgers that were being grilled for 4th of July weekend were great too!

hectorrsanchez

Jul 15, 2016

The sale process was excellent. The sales representative treat us very good, and answered all questions very professional. Took us for a driving test, and before & during test drive he show us how the car works, and all the technology, how to us it, or at least he tried to cover all he could during the process. At the end he recap with us what the car has, showed us the car book and gave us a brief of the car, and maintenance. He gave us a condense version of the book, and also walk us back to the service area, help us schedule the first oil change. In general, it was great place to buy my car.

sskinner1

Jul 15, 2016

Joel was very patient and smooth the entire time we were there. The sales and marketing guy was great with our daughter and mad it a little fun. I'll be recommending Joel and this dealership to friends and fam.

Lisabeth Brown

Jul 10, 2016

I love my cars and I don't give them up easily. When it became time to move on to a new vehicle, I began my research online. I have loved my 2003 Hyundai Santa Fe since I bought it used in 2005. It has taken us on many travels throughout the Southeast. I loved its size, its power on the road, and the space it provided for my teaching supplies. I wanted a clone for my current car; same size and color, but red is not an easy color to find. We located one at Headquarter. It was a Santa Fe, the original model with a 3.6 which I thought was what I needed for the power on the highway. On our first visit to Headquarter, sales friend, Nick Natole, was available for questions, but did not force attention on us. He was extremely upfront and helpful as he provided information regarding the comparisons of the Santa Fe and the Santa Fe Sport. My major concerns had to do with my depth perception and for some reason, I felt the Santa Fe's trunk was longer than what I was used to driving with my 2003. I did not test drive it on that first visit. We left the dealership with the intent to do more research for different types of SUV's. After visiting Nissan, Kia, and a few other dealerships, it became apparent that I would not find what I wanted without going back to the Santa Fe that had been a part of my life for the past 11 years. We returned to Headquarter and from the moment we arrived on the lot, we knew we were in the right place. From our test drive with Nick to the authorization of our sale with management and the financial experience with Roman, it was evident they were there to make me happy and to make this sales experience a positive one. Every question, every concern was met with honesty and with regard to my feelings. I drove away as one very happy owner of a 2017 Hyundai Santa Fe Sport and we are looking forward to many happy adventures on the road.

stratguy1013

Jul 9, 2016

Entire staff were very helpful. I can't say enough about their proffesionalism, but its more than that. From the General Manager on down..even Finance, made us feel like we have known them for years. A great place to get a car without the feeling of being pressured.

mjhod480

Jul 7, 2016

The entire staff, but especially Joel Himmel, were courteous, friendly and professional. The dealership bent over backwards to get me the vehicle I wanted at a price I could live with.

adburke37

Jul 1, 2016

Great experience at Headquarter Hyundai, all personnel were professional . They took my daughter's wants and need into consideration and help her find the best car to fit her.

max20040

Jun 29, 2016

Shortest time ever spent buying a new car. Over all I was very happy with both the car and sales staff. I drove 50 miles to this dealership, it was well worth it.

tonelow3520

Jun 25, 2016

Great experience ever when purchasing my new car. I would recommend my friends and family To purchase the their Hyundai at headquarters Hyundai. The entire staff did a fantastic job, taking care of my needs.

lynette.yu

Jun 23, 2016

Jeff Francois was the sales person that sold me the car, he was very friendly and very knowledgeable about the car that I wanted. Great sales person.

jorgerivas

Jun 16, 2016

I did my research and came up with some numbers before I came in. They got very close to those numbers, but I was not satisfied with the trade in value they were offering me. Once I made it clear that it was the only thing holding me back from buying, they quickly made me the offer I wanted and everything worked out great!

raquel_lespier

Jun 15, 2016

Went there just to see the Santa Fe and I got a deal that I couldn't resist. Got my car the exact same day. Definitely I will recommend it to any friend

rdkcpa

Jun 11, 2016

Nick was awesome. I don't like overly aggressive sales tactics. He was informative without being pushy. He the made the experience as pleasurable as possible. Everybody was helpful and courteous.

acolon0

Jun 10, 2016

Purchased the vehicle and everything was excelent. Mostly it was over the phone and email and the communication was great. Even coordinate window tint. Awesome job guys!!!

acr688

Jun 10, 2016

Nothing but a great experience purchasing a new vehicle here! I visited multiple dealers in the area and none of them compared to the service I received here. From start to finish they worked with me and delivered nothing but exceptional service. My family will return to Headquarter Hyundai for our next Hyundai. Thank you to everyone at HQ for helping me in my first new car purchase!

ALAN0

Jun 10, 2016

Joel as ever was fantastic, this is now the third car we have bought from him. Not only did we get a great deal on the new car he gave us $1,000 more for our trade in.

bridgettefazio

Jun 10, 2016

I always but my vehicles from here. Everyone is friendly and courteous. I will purchase from here again. Thank you very much. I do not have any other comments to put on here.

caryowensis

Jun 10, 2016

Overall I am satisfied with my Headquarter experience. The sales team did not waste time with trying to over-sell nor did they try to get me in a vehicle I was not interested in. They seemed to know exactly the things I wanted in the particular model I was interested in. Robertito, the salesman with whom I worked was very professional and knowledgeable. He placed me in the vehicle I wanted with most of the features I was looking for. I will be bringing my new Hyundai to Headquarter for all of my servicing needs and will recommend Headquarter to others as well. I hope the rest of my dealings with Headquarter as equally satisfactory. Thanks Robertito and Headquarter!

crispaul61

Jun 10, 2016

Headquarter Hyundai is the place to go when you're in need of a new vehicle. They have great customer service, they're really professional, and they will make sure that they get you into the vehicle of your desire. I would highly recommend this dealer to friends and family and I would definitely go back to purchase another vehicle from them.

rpizz65686

Jun 10, 2016

Dealerships and sales folks usually get a bad rap. I can only say we were very satisfied. They worked with us on getting our vehicle at the price we wanted.

stany23

Jun 10, 2016

I love this car has all the goodies that I like. The dealership and staff has been very helpful when needed for updates or for follow up.

thebush20

Jun 10, 2016

I wanted to purchase and Jeff successfully found me that car. Five star buying experience. The best car salesman I could possibly ask for. Even showed me the wifi they have available in the repair department.

Esmith

Jun 5, 2016

We just purchased a vehicle from Headquarter Hyundai, and it was a wonderful experience. There was no pressure, and the entire team was honest, transparent, and friendly. There were no tricks, or hidden gotcha's like I've experienced with other dealers. The entire transaction from our sales rep through the paperwork was above board and truly enjoyable. We'll be returning to Headquarter Hyundai, as well as recommending friends and family to this dealership. Other dealerships should benchmark Headquarter Hyundai. This is how a car purchase should be, and how it should be experienced.

gbchughes

Jun 4, 2016

My process of purchasing my vehicle went well and I enjoyed the customer service I received during the process. I also was appreciative of Nick working hard to make sure everything I was expecting was achieved.

gray0905

Jun 3, 2016

SALESMAN DID AN EXCELLENT JOB! HIS KNOWLEDGE OF THE PRODUCT WAS EXCELLENT! THE DEALERSHIP PERSONNEL WERE VERY PROFESSIONAL IN DEALING WITH MY HUSBAND AND I! KEEP UP THE GOOD WORK!

kinneretchef

Jun 2, 2016

We had the best experience EVER buying a car with Headquarter Hyundai and I would recommend them to everyone I know who is shopping for a new or used car. Genuine people who are very helpful and nice. Not fake. Very professional but also personable. Each one of these guys went above and beyond to ensure our satisfaction and we sincerely appreciate this place. Thanks! Jocelyn and Frank Faulkner

rschad

Jun 2, 2016

Everyone we dealt with was straightforward and helpful. They answered all out questions and made the process go quickly. Car was exactly what we wanted for the right price!

tim.campbell

Jun 2, 2016

This is our 3rd Hyundai purchased from 3 different dealers, and overall this particular dealership was our best experience. The salesman went above and beyond to meet our expectations. We will definitely return for our next auto.

kellyknapp5

May 31, 2016

Great experience, got the car I wanted for the price I wanted. Will be back for service and also when it's time for my next vehicle

bestes0

May 27, 2016

I was very pleased with the care and service that Robertito and this dealership provided to myself and my wife. He went above and beyond to make sure we found the perfect vehicle!

dlobko

May 26, 2016

Everything was great from the moment I walked in the door. Francisco was excellent to work with and I would recommend him to anyone looking for a new car.

rburgin001

May 26, 2016

Great service from entire staff at dealership. I would recommend this dealership to all my family and friend who are looking for a new car.

dustisabago

May 21, 2016

Things went much quicker and more smoothly than I imagined. Last time I leased a car it literally took all day. (My last lease was done in Pa)

gjohns7

May 19, 2016

didn't like the finance guy though. Said "i doubt you'll get less than 4.99." called bank the next day and got 1.99. He also immediately assumed that we wanted a 5 and a half year financing plan. Kind of the typical sketchy finance guy. Mark Wilson. Immediately gave an uncomfortable vibe like we were doing him a disservice by being in his office. Jake was great though.

rcos

May 17, 2016

Everyone at Headquarter Hyundai were very professional, friendly, knowledgeable of the product sold. Delivery of the car was on time. We will definitely consider buying another vehicle from Headquarter Hyundai.

sammyrp2010

May 17, 2016

Muy Contento con mi compra. Para mi lo mas importante fue el servicio y que cuentan con el personal que habla espanol. Me buscaron alternativas para poder realizar la compra de mi vehiculo.

tkphilpot

May 12, 2016

We are thrilled with the dealership, Anjum and our new Santa Fe Sport. It was exactly the car we wanted at a price we felt comfortable at.

amber.tibbetts

May 9, 2016

Jake greeted me as soon as I arrived. I knew the car I was looking for. He ASKED if he could help me. No pressure at all. Always courteous, extremely helpful, couldn't ask for a better sales representative. I had to wait for quite some time to sign the papers, he was there every step of the way, whatever I needed. I was cold at one point, he offered me his jacket. If anyone could go above and beyond, Jake did. I appreciate everything he did to make me feel comfortable and occupied while waiting. I'm totally satisfied with my purchase I LOVE my car more and more every day. Thank you so much.

fmsorlando

May 9, 2016

I was in the market for a new car and the folks at Headquarter took care of what I was looking for!! WAY TO GO!!!!!

ilenewashere

May 9, 2016

I was very pleased with the professional manner of all the employees at Headquarter Hyudai. I would definitely recommend this dealership to friends who are interested in purchasing a new vehicle.

julady_m

May 8, 2016

Love HQ Hyundai, Robertito Best Sale Person In The World, Jorge Best Manager, Mark Best Finance Manager, Best Place To Buy A Hyundai, If You Don't Buy From HQ Hyundai You Are Paying To Much.

bdzenutis

May 5, 2016

The experience from the time I walked in the door to the time I left was amazing. All of the people were more than helpful.

michaelbarkley30

May 5, 2016

It was a lot more easy an painless than I was expecting I can't say enough about my new sonata sport an the help David gave me.thank you Headquarter hyundai

kchopke

May 3, 2016

It was a very positive experience, No high pressure tactics, just friendly service. This was first time I actually enjoyed buying a new car. The finance department was also very helpful; options and information was presented in a professional but friendly manner. I would deifinately return or recommand to others who are seeking a new vehicle.

ewrma01

Apr 28, 2016

My sales person was great. Every aspect of the sale worked out and I'm satisfied. Jeff Francois is a great salesman. I'll be back in the future.

frankavallone39

Apr 26, 2016

Very professional staff,including mr william j Wolf.Jeff Francois is a very patient and helpfull individual! I will raccomend to him all my friends and family! What is impressive about Jeff,this from a lifetime sales person,that never push to close the sale, but helps in making a decision. He is a great assett to any sales organization. Truly Frank P. Avallone

jsking40

Apr 26, 2016

Everything was fine we thought until we went to the finance dept .We had agreed to $26,000+tax and tag. We added dent and ding for $699. I signed an agreement for $26,000 but that paper soon disappeared .The final number was a total shock. The final contract was never discussed. The papers were signed all at once ,the unimportant ones explained ,the final number never mentioned. The number of $32,000 not a word. The extra is just more profit. We paid about $2,800 more .I am not telling you anything you don't already know .Its your M.O.

griselda

Apr 24, 2016

I liked that i told Robertito upfront i don't want the back and forth hassle and he stucked to it. I told him what I was looking for where I need to be at and he delivered.

alwaysout2lunch

Apr 23, 2016

We always have great service when we come there.. Everyone is awesome!! We will defiantly be back for our future cars. Thank you to everyone, especially those of you that had to stay late for us!!

josephkeller93

Apr 21, 2016

I selected this dealership through TrueCar. Everyone I met at the dealership was polite and professional and could answer all my questions. I am very pleased with my purchase of a 2016 Sonata.

iraphael

Apr 20, 2016

My dealership experience at HeadQuarter Hyundai was excellent and painless. I will definitely be back and would highly recommend Nick Natole to anyone. The Hyundai Elantra exceeded our expectations. My wife loves her new car and is trying to talk me into buying a Genesis in the near future. Thanks Nick!!

addie.guadalupe

Apr 18, 2016

We appreciate your professionals assistance. It is not easy to make some decisions but was able to make the right one. Also, it was great to have all the appointments set up at the moment. Thanks Thanks Thanks

atwell.m.ucf

Apr 17, 2016

I enjoyed buying my car from this dealership, they made the process easy and less stressful then other dealerships. I would recommend this dealership to a friend and I would strongly recommend working with Dale.

hootiee

Apr 16, 2016

Great sales man Jake!!! Very clean dealership ... Great experience !!!! Jake was very kind and caring about the vehicle that we wanted to make sure that he found it we test drove it and we bought it . Mike and finance with awesome have the paperwork ready we signed and we left didn't take long at all with your dealership .

Jodi

Apr 14, 2016

Our overall experience was great! Thank you to all. Even after purchase the car was hit in the parking lot at my work, I called Joel and without hesitation or complaint offered sound advice to us on how to get it fixed. As you can imagine how upset we were, he gave us piece of mind all would be ok. Thank you that meant the world to us. What a Class Act!

alicia.jacks

Apr 13, 2016

The entire team exceeded my expectations and made me feel comfortable taking home my 2016 Genesis for a GREAT price! A big thank you to everyone that made a pleasure to buy a car! As a young woman I was expecting to be pressured and not taken seriously, but I received respect and felt no pressure to get into a car. They made sure I took home a car that I was going to be happy with for a long time!

rballvf

Apr 13, 2016

Great car buying experience. The process was not complicated or stressing in any fashion. At no time did I feel pressured to purchase a vehicle or even to look at something that I had no interest in. I am sure that my when I decide to purchase another vehicle, I will visit this dealership before exploring other options.

michaeljmerrill

Apr 9, 2016

Shane did a great job helping us with the vehicle purchase and went above and beyond to help finalize everything. I would definitely recommend to anyone shopping for a vehicle to visit Headquarter Hyundai.

Fitchburg2012

Apr 8, 2016

I had some issues with my transaction as well as the vehicle itself. The GM gave me a resolution that solved my problems. They stand behind selling a quality product even if it is used. Thanks again for the making a not so good experience into a good one. I definitely will be back for future purchases.

bobbigator1

Apr 7, 2016

Everyone at dealership was outstanding, professional. Jake greeted me as soon as I walked in. we proceeded from there & I was able to purchase a new vehicle in short order.

charliehoran

Apr 5, 2016

Although I don't really like most car buying experiences that I have had, Dale made this a pleasant one. No pressure and no drama. Very informative on every aspect.

mherre333

Mar 31, 2016

I have never come across a more honest salesman than Joel Himmel. He really took his time to investigate my needs and get me in the vehicle that really did work best for me. After having a bad experience at another dealership, Joel got me in a car that fit right in my price range. I really can't speak highly enough of my experience!! I will be recommending every person I know!

nkovachi

Mar 31, 2016

Absolutely wonderful experience. Would recommend to all even if not considering a Hyundai. I had a 5 month old with me and the staff took that into account. Didn't have to!

rbg133

Mar 31, 2016

Very knowledgeable and courteous staff, and sales person, Dale, very professional and helpful. The car was explained to us thoroughly, the test drive was good.

Jodi

Mar 30, 2016

My husband and I did comparison shopping in a 50mile radius for Volusia and Seminole County's for Hyundai dealerships. HQ Hyundai in Sanford was the best priced and the nicest people by far. Joel HImmel our salesman was very helpful and even stayed late on a Saturday night to make sure we were happy and informed with our new purchase.

C. Dennis

Mar 29, 2016

We just purchased a Genesis Coupe as our second car from HQ Hyundai. The team is not only attentive but it is a relaxed environment that makes car buying easy. Our salesperson Jeff was polite, informed and patient. These are great qualities of a good salesperson. Our finance agent Mark was very personable and explained every detail when needed. We will continue our business here for the coming years due to the professional but relaxed environment! Thanks HQ team, you are the best!

radyklchad

Mar 29, 2016

We just purchased a Genesis Coupe as our second car from HQ Hyundai. The team is not only attentive but it is a relaxed environment that makes car buying easy. Our salesperson Jeff was polite, informed and patient. These are great qualities of a good salesperson. Our finance agent Mark was very personable and explained every detail when needed. We will continue our business here for the coming years due to the professional but relaxed environment! Thanks HQ team, you are the best!

cgarcia0322

Mar 24, 2016

Was a great deal great sale guy dale is the best and I'll recommend him to any one he help me step by steps with no problems or doing any pist off faces........................................................... ?

ddunlapab

Mar 24, 2016

Everyone was courteous and friendly, my salesperson was very patient, I was looking at 3 different vehicles, and had a hard time choosing, he went out of his way to not pressure me or make me feel uncomfortable.

misterkeith

Mar 14, 2016

Great Experience. Not forced into buying anything. Bought a 2016 Hyundai Accent. Great Deal. Very friendly and professional. Took for a test drive. In and out in about 2 hours.

ada0425

Mar 11, 2016

Nick is awesome. Was very helpful and patient with me. Has it of knowledge of the product. Great job nick keep selling those Santa Fe Sport. They are great.

harvickfan7

Mar 11, 2016

I absolutely love my new Elantra SE. It is quicker than what I was used to. I also thought the staff was great. They were friendly and very personable.

Pamela Bui

Mar 2, 2016

This was the best experience. Everyone was so helpful,courteous and friendly. We were not pressured into anything. And even though I asked to try several different cars to drive Thai was so patient and told me we want you to find the one you like and are comfortable with. Thank you Thai

Mike O - sales professional

Feb 28, 2016

I walked in yesterday to take a look at the CPO models that were available. My sales consultant (Dale Daniels) was great. I had a pretty good idea what I was looking for, as I already own 2 Hyundai vehicles. That being said, Dale did a great job of showing what matched my wants and needs. I took a test drive in 2 different cars and liked them both. Dale and his team helped me reach a plan where I could get the vehicle that I wanted while keeping it affordable. Dale worked with me on my trade-in and Mark also helped me with some different financing options. Purchasing a vehicle can be a pleasant experience - Headquarter Hyundai is proof of that. I am a sales professional, I have very high standards on how a client or prospect should be treated. Dale and the rest of the team at Headquarter Hyundai did an excellent job. My family now has 3 Hyundai vehicles - 1 Santa Fe and 2 Sonatas.We are very pleased. Mike O.

Mike O - Sales Professional

Feb 28, 2016

I walked in yesterday to take a look at the CPO models that were available. My sales consultant (Dale Daniels) was great. I had a pretty good idea what I was looking for, as I already own 2 Hyundai vehicles. That being said, Dale did a great job of showing what matched my wants and needs. I took a test drive in 2 different cars and liked them both. Dale and his team helped me reach a plan where I could get the vehicle that I wanted while keeping it affordable. Dale worked with me on my trade-in and Mark also helped me with some different financing options. Purchasing a vehicle can be a pleasant experience - Headquarter Hyundai is proof of that. I am a sales professional, I have very high standards on how a client or prospect should be treated. Dale and the rest of the team at Headquarter Hyundai did an excellent job.My family now has 3 Hyundai vehicles - 1 Santa Fe and 2 Sonatas.We are very pleased.Mike O.

BILLY.FUENTES

Feb 22, 2016

I traveled from Apalachicola, Florida which is 6 hours away from Headquarter Hyundai on the advice of my sister who has purchased several cars from this dealership. I can say without hesitation that this was the best experience I have ever had purchasing a car. EVERYONE at the dealership who assisted us,from our Sales Person Alex Perkins through to the finance manager where incredible. This is what buying a car should be like! Thank you for your integrity, patience and respect.

NICKYSANTANA87

Feb 17, 2016

Francisco did an amazing job! Helped me with all my questions and made sure I left happy! I recommend that people go to Francisco for there next car!

T Elliott

Feb 11, 2016

Having been in the automobile over thirty years my buying experience with Joel Himmel and Mark Wilson was a a pleasure. The old cliche's about high pressure sales is absolutely non existent with these two gentlemen and the Dealership as a whole. I would recommend Joel Himmel to anyone in the search for a new car included my own family.

JONESDIANE47

Feb 11, 2016

Yes the salesman was very nice and helpful. But i think that the price for the Elantra was kind of expensive. The car was basic and was a little much for my budget

ToddS

Feb 10, 2016

My wife and I stopped into Headquarter Hyundai at the last minute to check out a 2016 Tuscon. Cisco was our salesman. I've purchased and leased numerous vehicles in my time and Cisco was by far one of the most knowledgeable and down-to-earth salesmen I've ever met. He was very low pressure and made sure we had a thorough review of the vehicle. My wife was interested in a very specific color/option combination. Cisco worked with his team to find exactly what she was looking for. My least favorite part of buying a new car is working the numbers. Cisco and his team were extremely open ended provided us all the information related to the sale of the vehicle including the Base Cap Cost, Money Factor and Residual Value. I *HIGHLY* recommend working with Cisco when looking for a new Hyundai. You will not be disappointed.

CBL0

Feb 9, 2016

Took a little longer than expected because were used to dealing with a particular Sale Person who knew the family and had previous sold us cars from your Dealership, but he was no longer there. However, David was friendly, courteous and professional and he will be the Sales person we deal with for now on.

BAS3_

Feb 8, 2016

We found Robertito to be very professional and helpful. Bill Wolfe is also a true professional, and very helpful in the selection of our car. We will definitely recommend HQ Hyundai to our family & friends.

MEGYDOBREVA

Feb 5, 2016

Nothing but good things to say about Jeff Francois! He handles himself like a caring professional. Keep doing what youre doing . This is the right way to sell cars a collaborative approach that puts the customer first. Keep up the good work!

CVALERI0

Feb 3, 2016

GREAT OVERALL EXPERIENCE DEALING WITH THE DEALERSHIP -- WOULD DEFINITELY RECOMMEND TO ALL MY FRIENDS AND FAMILY !!! SUPERB DEALERSHIP AND PEOPLE ASSISTING YOU !!! WILL CONTINUE TO DO BUSINESS WITH HEADQUARTERS FOR SURE !!!! THANKS TO EVERYONE THAT ASSISTED ME !!!!

KIRONKOTAK

Jan 29, 2016

I had a wonderful experience, the staff is extremely helpful. They were willing to help me find the right car to meet my needs and were very professional.

JERZEESUS

Jan 27, 2016

This is the second car I have bought from headquarter hyundai, service was always great from the first, as sometimes I did not have an appointment, was NEVER turned away. So when it was time for a brand new car I came back and will always come back. The service guys are also the best, and I have dealt with a lot in the past from others.

TOMMYKAS1

Jan 26, 2016

Great price for the Car I wanted, and I also got the service plans I wanted for the full 10 year term of the contract.

Debby A

Jan 21, 2016

The first time I went to headquarter hyundai, I was looking for a certified preowned car, I found them on the internet. A mechanic called me about my search and was very helpful, when i arrived they had the car ready for me to look at. Everyone was so nice to me, I bought the car and everytime I took it in for service, the service guys were all so great and NEVER was my experience bad. Now for the second time I have bought a car from them, this time a brand new car, I will always go to headquarter hyundai for service to maintain my car, I really love this place, its stars all the way in my book.

EBOGES321

Jan 20, 2016

Thanks HeadQuater Hyundai For All The Help,Thanks To The Managers, Especially Robertito The Only Place To Buy A Hyundai HeadQuater Hyundai Love My Hyundai Great Value.

MSHARABANI

Jan 10, 2016

Time will tell .It's good ride , good instrument (except the voice command system )However I need to see the car in the Long run,

BUTTERFLYFOREVER17

Jan 9, 2016

Buying a car from HQ Hyundai was the most easy and professional experience with any dealership I've ever had. The staff was very helpful and met my needs without exceeding my budget. Thanks!

mamajane

Jan 9, 2016

This dealership is a rarity... it is where knowledgable salespeople with great listening skills and lots of patience work! My buying experience was great and my salesman, Anjam was a true professional who made this my best car buying experience ever!

ArmyChick29

Jan 8, 2016

Thank you Jeff, Jorge, and Mark for making my car buying process so worth it. By far the best car buying service i have ever expierence

roman35kv

Jan 8, 2016

This is our 4Th Hyundai purchase in 11 yrs. We will continue enjoying our Hyundai vehicles. Safety features sell itself. The Hyundai warrenty can not be beatten. Thx u Hyundai

SANTANAMDAWSON

Jan 6, 2016

This was the 4th car I've purchased from this location. I will return again! Hyundai's are amazing cars with excellent warranty. I will be referring friends and family.

RUTHYBURTON

Jan 5, 2016

The Hyundai Sonata turbo, sports package fully loaded car is unbelievable! I just have to keep my eyes open! The dealership experience was my best ever. I've owned Lexus, Honda, Toyota, and more....but this is my absolute favorite!

Army Girl!

Dec 31, 2015

Purchased a 2016 Genesis from this dealer on 12/29/15, I must say from the start of the process nothing but the up most respect, courtesy, and commitment to excellence with customer. I got there at 1pm and drove off the lot with a new vehicle by 4 pm. This dealer is excellent I would recommend it to anyone. The are very friendly and support the TROOPS! Always a plus being in the Army 13 years now! Thank you Jorge, Mark and especially Jeff for making my car buying experience the best I ever had.

ROSADO46

Dec 30, 2015

Overall, my experience in the purchase of my 2015 Accent was satisfactory. All my questions beforehand were answered in a clear and concise manner by Mr. Alvarez.

VickyE

Dec 29, 2015

Both Alex our salesman, and Chuck the manager, answered all our questions, no matter how seemingly silly. We came to the dealership on two separate days, for two separate test-drives, and were upfront about the fact that we were NOT going to be buying just then. Alex was unfailingly really nice, and treated us like gold. Chuck was funny, and also answered a ton of questions, and neither of them pressured us at all: they didn't even ask us about our budget (unlike other dealers). The car itself (2016 Hyundai Santa Fe Sport) sold itself, but the fantastic way we were treated sealed the deal.

ABURRELL01

Dec 29, 2015

Joel Himmel was very knowledgeable about autos, and extremely personable. Everyone should have the pleasure of working with such a professional as Joel. Thank you.

ARIDSIMON

Dec 29, 2015

Jeff Francois was great. Very knowledgeable and friendly. Everyone I was introduced to at the dealership was also very friendly and the atmosphere was comfortable.

VickyE

Dec 29, 2015

What really sold us on purchasing our Hyundai Santa Fe from this dealership, was the courtesy, friendliness, and respect with which we were treated by both Alex and Chuck. We were subjected to exactly zero pressure to buy, and over the course of 3 separate days and two separate test-drives, they treated us just perfectly.

PDURAN89

Dec 24, 2015

The salesperson was friendly, warm, and welcoming. They explained everything throughly which I appreciated. The car is great and overall my experience with the company is excellent so far.

LINDASHEPARD15

Dec 23, 2015

Very good interaction with staff answered all my questions eveRything explained in terms that I could understand followed up with me after purchase I was very pleased

RESTREPO_LAURA

Dec 23, 2015

The sales person AJ at the Hyundai in Sanford was wonderful, professional and not at all aggressive. One of the best experiences I've had car shopping. I recommend anyone to go see him when buying a car.

AJITH_PRASANTHA

Dec 16, 2015

The car buying process took longer than I anticipated. The staff at the dealership were friendly and helpful. Overall I feel happy with the buying experience.

CBURNS8688

Dec 15, 2015

Experience always seems to take a long time...not to the salesperson, but due to the paperwork he is responsible for. This world has turned into a paperwork nightmare.

tjackman74

Dec 15, 2015

On 11/29/15 I came into the dealership based on an "E-Price" from the dealership only to find out that it included multiple rebates I did not qualify for including; being a UBER Driver, Military and Recent College Grad. My price went up $4,000 and after I shared my disappointment of those sales practices suddenly the price dropped down again. I left since I do not trust those types of sales practices.On 12/14/15 I wanted to give the dealership another chance and buy from my local dealership and reached out to the Salesman, Robertito Alvarez during 11/29/15. In an effort for transparency I request pricing for "OTD" Out the door pricing, for a Hyundai Sonata SE and requested no surprises and include tax, tag and total price. (Knowing I did not qualify for any of the other rebates above)3:10pm I sent Robertito a message asking for complete transparency as I knew what price I could by it through TrueCar.3:18pm Robertito's response, The O.T.D $19,448.37I am onsite walking the lot at 10:05am and Robertito greets me in the lot he brings me a piece of paperwork and says he made a mistake and the price was off by $2,000.00 as you can imagine I am visibly upset and say how can this be you assured me that this pricing was right and even confirmed with me this morning. He said he made a mistake, that mistake would have been taken better if the pricing wasn't confirmed three times prior to that. I asked to see a manager and have him send someone with authority outside and he said if I wanted to see a manager to come inside.I called the GM Bill Wolf and he was very nice and agreed with my concerns and issues with how this played and put me in touch with the General Sales Manager, John. I shared with him my concerns and how this went down and basically he said, the price above was before tax and he would honor it as long as I paid tax increasing the price $2,000.00. He said then he had to check with the Managers above him to see if they would let him sell the car for that price. John left me a voicemail and said they would not honor that price. I am in national sales and know when I put something in writing even if a mistake my customers expect better customer service and assistance unlike what I received. I gave the dealership the chance to do the right thing and instead they treated me as if my business did not matter to them and today and this is my last time dealing with this dealership, and know that Headquarter Hyundai lives up to the typical reputation of car dealerships are known for, shady, dishonest and trying to pull a fast one. Buyers beware.

yvonne serrato

Dec 11, 2015

I personally favor Francisco Ayala as a sales rep. He is professional, kind, and helpful. The staff of Jorge, manager John, and Finance Mark are all good people. You can buy anywhere but why not make friends along the way and enjoy the experience. Thank you Guys!

FRY_ELMER

Dec 8, 2015

Anjum was very nice with us. He was very helpful and kind. He made the process of buying a car very easy and not stressfull.

HDW1122

Dec 8, 2015

VERY PLEASED WITH THIS DEALERSHIPThis is a very good dealership. No high pressure...work very hard for you. I hope to continue purchasing my vehicles from them.

RICHARD2SHOES2001

Dec 8, 2015

Best car place every to buy a car from hands down everybody was great there cars are at the best price & they work with u so u can can the price u want to pay for your payments perfect!!

CRZYDADA1874

Dec 4, 2015

Joel Himmel was extremely friendly, not pushy and knowledgeable in answering all my questions. Having a severe mobility problem, he brought the car right up the ramp to the door to the showroom so i did not have to do a lot of walking. Very impressive and thoughtful. Bad experience with finance dept. But will give them the benefit of doubt because they were shorthanded.

KPA916

Dec 2, 2015

Ajay and Jeff were terrific to deal with and I would recommend them. They were polite and helpful and not pushy which would have been a deal breaker for me.

Tina

Dec 2, 2015

Thank you! The Sonata rides like a dream and is comfortable. Everyone was friendly and helpful in my purchasing experience. Couldn't have asked for a better experience!

JWOOD868

Nov 30, 2015

I was offered WAY below the value of my trade in and when asked why so low, I was told by the sales manager that since they had to get the vehicle I wanted from another lot, in order to match the price he would have to give me below wholesale value on my trade in. On their website they have a trade in estimator that give you a coupon guaranteeing black book high retail for the trade. I was offered over $1000 below the black book low. DO NOT trade in you vehicle if they do not have the car you want on their lot. Do your research first because they will LOW ball you on your trade. What made it even worse is that I had just bought another vehicle from them just 3 weeks before, but fortunately i didn't have a trade on that purchase.The sales people are nice to deal with, but this sales manager needs to go!

MARY.E.LALONDE

Nov 29, 2015

Anjum was very genuine and not too pushy during our lease trade in process. He made us feel comfortable. This is our second lease through Headquarter Hyuandai and we love the quality and design if our Santa Fe. Also, the service department is great!

Yvonne Serrato

Nov 27, 2015

Francisco Ayala went over and above MY expectations.Work with him. Asking with him John, Jorge, and Mark were a terrific team.

HWATSON21

Nov 25, 2015

Our salesman was very attentive and very happy to work with us for a fair trade in price. . We took immediate delivery of our new Sonata Sport and all paperwork, tag transfer was taken care for us. We are so enjoying the new car.

WHALLMAN101

Nov 25, 2015

I had researched several possible nearby dealers and vehicles. Headquarters Hyundai was my first stop and met all my expectations so I bought from them the vehicle I had chosen online from Edmunds.com

Mcr81

Nov 24, 2015

I went to HQ Hyundai today to buy a 2011 Sonata that was advertised on the Internet. After a little negotiation we had a deal. It took a long time to get the paperwork done and the I waited even longer to get the floor mats and second key which was part of the deal. After a long wait they told me the car had a recall on it and couldn't be sold! How does a dealership not know that in advance?Of course the solution was to try to sell me a much more expensive vehicle. At this point I was dealing with the sales manager Chuck and he was horrible to deal with. Several times I siad something and he started getting in my face - like I told him I wasn't going to pay a dealer fee and he about blew a gasket. Very unprofessional guy... I would never deal with these people again and especially the sales manager. I asked to talk to the GM and they said he wasn't there. Bottom line... Go someplace els!!!! I gave them 1 star because there wasn't a lower option.

CBECKTON2

Nov 23, 2015

My experience was ok, I felt like the wait time was too long to get into the finance department.also I had to bring my car back because the door handle want working at all for a new car.

RAMONCITOSALAS1981

Nov 23, 2015

This Is The 2 Car That I Buy From Headquarter Hyundai & Robertito Best Sales Person Ever, When You Need A Hyundai Buy It From Headquarter Hyundai & Robertito.

FWSALMON

Nov 18, 2015

I am a rotary member with Shane and that's the primary reason I selected Headquarter Hyundai. The first time I saw the Genesis I liked it, but I wasn't sure that was the vehicle I wanted (I was also looking at a Silverado). Being in the rotary with Shane pretty much sealed the deal... he's a real good guy (and my girls liked the Genesis more).

ILENE.KELLEY

Nov 18, 2015

Enjoyed the overall experience in leasing a new car. Worked with Ulyesses Williams and he was a real joy to work with. Very professional and friendly.

STEVENJACKSON529

Nov 18, 2015

Great service. Honest salesmen. Great deal great car. Thanks again Jeff and Cisco for helping my wife choose the Santa Fe that needed her needs.

LSANTOS59

Nov 17, 2015

Very happy with everything.I recommend this dealer to all my friends and family.Cisco Bellester is very helpful and answer all the questions and make everything to help me

MANAYDATORRES

Nov 12, 2015

The best dealer and employees at Hyundai Headquaters; Sanford. Quality versus quantity. Best manager; Mark. They made sure we where completely satisfied. Over all best staff friendly.

rod s

Nov 2, 2015

Joel did all he could to make my buying experience a great one. A pleasant time indeed

VICTORMANNING23

Nov 2, 2015

nick really got my family into the car we wonted and we are very happy with it and the car has all of are needs and more

FLTOADY

Oct 30, 2015

Although any purchase experience is lengthy, this one took a bit longer than expected. However, our sales person Tyler, kept us occupied and stayed professional and friendly the entire time. He was very helpful in taking care of the transactions.

MARCIA.VALLADARES

Oct 26, 2015

Awesome customer service. ROBERTO was wonderful in explaining everything, professional, knowledgeable, friendly, resourceful and great to work with. Would definitely recommend him and the dealership to my friends and family.

Nita

Oct 23, 2015

Anjum was a wonderful breath of fresh air. He took his time to explain the process of all areas in purchasing a vehicle. There was no pressure, and he was also very kid friendly. I would highly recommend Anjum and the car dealership!

KAMERON105

Oct 23, 2015

It was a very easy and relaxing process. Our salesperson was very knowledgeable and patient. My wife and I will be very likely to recommended this Dealer and Nick to our family and friends who are in the market for a new car.

ALVAK1144

Oct 22, 2015

Mr. Posada was perfect in every way. We were just about ready to give up on Hyundai because of the experiences we had had at two other dealerships, but Mr. Posada's professionalism caused us to buy.

JIMMYK58

Oct 22, 2015

Everything went well! The salesperson and manager worked hard to make sure that they could put together something that worked for us to make the deal work.

Santosh Tripathi

Oct 22, 2015

Great deal, awesome staff!!!Ulysses (Sales Consultant) made sure I get all the features I need for my Elantra Sports 2016. He showed me all the possible versions and explained all the benefits with test drive keeping my tight budget in mind.Carey (Sales Manager) and Mukesh (Finance Manager) worked extra hours just for me so that I get my car on the very same day with the greatest deal possible.And off course, I love my 2016 Elantra Sports.

Santosh Tripathi

Oct 18, 2015

Best experience!!!! Great deal, awesome staff!!! Ulysses (Sales Consultant) made sure I get all the features I need for my Elantra Sports 2016. He showed me all the possible versions and explained all the benefits with test drive keeping my tight budget in mind. Carey (Sales Manager) and Mukesh (Finance Manager) worked extra hours just for me so that I get my car on the very same day with the greatest deal possible. And off course, I love my 2016 Elantra Sports.

BWALTON10

Oct 16, 2015

Robertito was very polite and respectful. I enjoy the car that i drove off the lot with. Robertito made sure to go over all the details and important about the car before I left. Will definitely recommend headquarter Hyundai.

CLR922

Oct 14, 2015

Already responded on previous comment..great service, quick turnaround. Absolutely no pressure to upgrade to a more expensive vehicle. Helpful sales and finance manager covered all options.

NICKY.DRAKE

Oct 12, 2015

Joel Himmel was very knowledgeable. I explained what I was interested in purchasing. All details were handled in a professional and knowledgeable manner. When the occasions arises, it will be my pleasure to purchase from Joel Himmel and Headquarter.

AWALKER206

Sep 29, 2015

Our salesperson Anjum Khaja was very professional and answered all our questions so that we felt confident in our choice. From start to finish our experience was awesome. We love our new Hyundai and have already recommended Headquarter Hyundai to co-workers,business associates and family.

CHRISTYNLARRY4

Sep 27, 2015

great people, very helpful, and very nice experience. I will definitely go back to purchase again in the future. very willing to work with you

BARTBACHURA

Sep 22, 2015

Jeff was the best. He made the deal happen. Thanks Jeff. What took me 6 hours to do at Holler Hyundai, Jeff did in an hour. Awesome work.

GJF610

Sep 17, 2015

We came back to Headquarter Hyundai because we purchased one of our last cars there and everyone was great. This time we BOTH traded our cars in and BOTH drove away in Cars we LOVE,Thanks!Joe and Jeff

JENNA_MRLS

Sep 17, 2015

I was short of time and needed to pick up my daughter. My experience was fast and efficient. I thought it would take all night but it was a pretty fast and all the paperwork was comp,ever accurately. I got the best deal for my trade.

CSTONE3

Sep 10, 2015

I got an email saying I was Pre*approved for up to $35,000 for a new car. I went in, and in a couple of hours I was the proud owner of a Fantastic New car that I LOVE!The Sonata has many great features including a Blind Spot Detection System. It has a Navigator, a backup camera, remote start capability, gets 34 to 36 mpg on the Highway and about 555 mi/tank. It comes with a 10 year 100,000 mi bumper to bumper warranty!I love it.My sales person Jeff was very helpful in suggesting the Sonata. He was very nice, and we had a lot in common. He knew all about the Sonata.

JDZEP

Sep 10, 2015

They helped me walk out with a brand new car with no credit thanks now I finally have the opportunity to build your credit score

FOCUSN13

Sep 6, 2015

Joel was a huge help in finding the right car to fit my needs, I appreciate how he went the extra mile to ensure the buying process went smoothly and efficiently.

Linda

Aug 23, 2015

The staff seemed more interested in finding the car that would be best for me. Not a car just to make a sale. The staff went over and above to make the financing happen at a price point I was comfortable with. The car itself fit my personality and I am very happy with my purchase. I have recommended this Dealership to friends.

GEOFF.KHONYAK

Aug 22, 2015

I came in knowing what car I wanted and I knew what I wanted to pay. The staff was very helpful and we came to an agreeable price without too much haggling. I will definitely be back the next time I need a new vehicle. They have also been very supportive since the sale. Overall I had an amazing experience with Junaid and the rest of the staff.

PAMCZOPP

Aug 14, 2015

Great experience, wonderful staff and surprised as to how this was so easy compared to past purchases elsewhere. Would recommend this dealership and will be back myself.

Lyssa

Aug 13, 2015

Anjum did a great job explaining everything about the car and the process of buying a car. He was not pushy or disrespectful like other sales men that I have dealt with at other dealerships. Everyone was kind and helpful. Thank you for a great experience!

MROD611

Aug 13, 2015

This is our second vehicle we purchased in 5 months at Headquarters and Roberto Alvarez work with us to get the right vehicle for us. We were very satisfied with our experience with the dealersame staff.

LOLA13TH

Aug 12, 2015

I generally hate going to car dealerships! Headquarters Hyundai did not make me feel like I was being pressured in any way. Their prices easily beat their competitors and their service department is excellent.

Mike from Oviedo

Aug 9, 2015

Purchased new Sonata last nite at Headquarters Hyundai. Salesman was Joel Himmel. I have nothing but positive comments for the time spent by the salesman, the courtesies shown and the willingness to work with the customer in order to finalize the sale. Staff stayed long after the normal closing time to finish the paperwork and prep the car so that we could drive it home last nite. Great car buying experience.

MAFITA23

Aug 5, 2015

I was very pleased and happy I ended up at this dealership.They treated us very professionally and courteously . Cisco is one of a kind gentleman and helped us throughout the entire process.Thank you so much!!!

JRYELKEN

Aug 3, 2015

Both Anjum and Cisco provided excellent customer service. We never felt rushed, they gave us a fair price, and all of our questions were answered in a timely manner. We were actually in between two Hyundais with one being the yet released 2016 Hyundai Sonata Limited. Anjum gave us the space to make an informed decision. We are looking to add a Santa Fe to our family soon and will definitely visit Headquarter Hyundai first.

RAMONCITOSALAS1981

Jul 31, 2015

The experience was Great No Pressure dealer great Staff Robertito is The best sales person he make The transition so easy thank headquarter hyundai I love it

ANTHONY.FAIRBANKS

Jul 23, 2015

I have purchased and leased a number of new vehicles and have had experiences varying from pleasant to combative. Leasing our new Elantra from Headquaters Hyundai was one of the best experiences I've ever had buying/leasing a vehicle. Anjum was very knowledgable, friendly and informative, without ever being pushy. Anjum helped us find the right vehicle that fit our needs and at the right price.

FRANCES.MARTENS

Jul 22, 2015

I am driving my 4th Hyundai Sonata and my husband is driving his 3rd Santa Fe... We can't imagine ever switching brands! We have both bought and leased with 100% satisfaction in the brand and the service.

ALAN0

Jul 15, 2015

Really easy, Joel waited until we were ready to buy rather than pushing, no pressure and no chasing. Will be back for another car next year.

VMONROE6

Jul 15, 2015

Your dealership offered and provided to us the vehicle that met all our "personal qualifications", and then some. The salesman was extremely helpful. He spent several hours after or before work, making sure that we understood all the "bells and whistles" of this limited edition, discussing maintenance and care techniques, finding just the right color (for my wife) and comfort, and "get up and go" to make me happy. I would recommend your Hundai dealership to anyone looking for a new car, and especially tell them to look for "Cisco". He is so personable and friendly, that he puts you right at ease, and answers any and all questions you can think of....even some you didn't think to ask. It was a wonderful experience. We love our new Sonata !

RETLAWOLAM

Jul 9, 2015

4 hours to do the deal was a bit lengthy. It would seem to me two out of three credit reporting agencies should have sufficed but because I couldn't get Equifax to lift a freeze on my credit report the process kept dragging on. In fact a week later after the deal was done I got a call to please try to contact Equifax again to lift that freeze. Really?

WNLABORATT

Jul 6, 2015

Over all experience was very good. I knew the product I wanted and the salesman made it happen. Very satisfied with dealership, staff and most of all my new Santa Fe.

NAPIVY

Jul 2, 2015

Joel is knowledgeable of the Hyundai product and gives and exciting test drive that shows the best of the cars features.As for John and Chaz...worst experience ever with finance

DFANDLF

Jul 1, 2015

Great dealership great customer service great sales person left another dealer ship to go to this one glad I did the other dealership everything was so secret

AZSATTAUR

Jun 30, 2015

This dealership should be used as a standard for overall buying experience.Visited many dealerships (including 2 other Hyundai dealers (very bad experiences), Honda, Toyota, Lexus, Nissan, BMW and Mazda in Orlando area). This is by far one of the best buying experiences on par with Fields BMW dealerships. No pressure, just informative, quick, courteous, knowledgeable, straightforward and felt the willingness to help as opposed to robbing you blindly. Would recommend with full confidence that they'll do everything in their power to ensure full customer satisfaction.

STILESJEANNETTE

Jun 30, 2015

Very good service very nice to us. Recommended to my friends to check it out. Would buy again . Courteous attentive. They called and check on us

Larry Roberts

Jun 28, 2015

I brought a damaged 2012 Honda Civic to Headquarters Honda and made a trade for a 2015 HyundaiSonata. The salesman Joel Himmel was not only professional and courteous he was extremely knowledgeable about the Sonata. He provided a detailed demonstration on the performance of the car's braking system, back up camera and other important features of the car. Both he and his sales manager worked extremely hard to make sure that I was 100% satisfied customer. They did! I am very confident that if I call them with any problem regarding my new car they will continue to make me 100% happy. I am happy that I chose Headquarters for my purchase of the 2015 Sonata and the related trade in allowance on my 2012 Honda. Please note that I was 20 year owner of various Honda vehicles prior to the purchase of a 2013 Hyundai Santa Fe sport in 2014. When I am ready for a new car I WILL BE BACK!

ANABANANA407

Jun 25, 2015

Nick Natole was a very pleasant person to do business with. He worked very hard to make the sale go through. I Have been in Sales and Customer Service for 30 years and Nick is on his way to a bright future. Thank you Nick!Ana MoLina

IssaMarie

Jun 25, 2015

At Headquater Hyundai, I received the best customer service support while selecting my vehicle. My seller was very thorough in explaining the pros/cons of each possible selection and ensure I had that my expectation for the price I was willing to pay, was realistic. Will definitely come back and refer the dealership.

GENEGOTL

Jun 24, 2015

Bob Dennis my salesperson was wonderful.He knew everything about the Santa Fe Sport we wanted to buy. We recommend this dealership to everyone. The customer service people gave me good service in the past.

JLEW11846

Jun 11, 2015

The next time I want a vehicle I am going to Headquarter Hyundai. I don't ever recall the ease and surety of acquiring a deal as I experienced here at any other dealership. Everyone at the dealership treated me with respect and dignity.

CHARLOTTEAHENDRY

Jun 10, 2015

I found the dealership clean and we'll organized. Personal were professional and helpful. I would recommend too anyone looking to purchase or lease a car

GILLIANMKNOX

Jun 10, 2015

Very happy with the Hyundai brand this is our 10th Hyundai purchase in the family. All have been purchased at this location. Always been very happy with the way we have been treated at this location. Nick has been our salesperson on last 3 purchases.

DAVIDDEJESUS75

Jun 9, 2015

I've been to Three Different Dealership before here. And almost did not want to leave,that's how great the experience was at Headquarter Hyundai :) thanks again .

Konrad

Jun 8, 2015

I had to drive 250 miles to get my car that I was looking for over a month! I founded at HQ Hyundai. Robertito- sales person who helped me was very nice and professional, pleasure to do business with. He worked out great deal for me. Jorge -manager was very helpful as well. Over all I would definitely recommend anyone to buy car from them. P.S. They did alignment to my the car I got before I drove off per my request. It took little time but car dives amazing. Thank you guys. Looking forward to get my next car with you!

JLHALE525

Jun 6, 2015

I recently traded in a vehicle and purchased a new Santa Fe SUV and I would recommend this dealership to anyone looking for a new/used vehicle. They made the process easy and painless!

AMETMAN

Jun 4, 2015

walked in at 9am, shopped lot for a vehicle, took test drive, set up financing, did final paperwork, received fully prepped car, drove vehicle off lot at 11:30am..fast, friendly professional....couldnt be happier ...thanks to everybody involved, with special thanks to my salesman, Nick.

TAMARJAVILES21

Jun 4, 2015

My daughter was hesitant in trading in her car due to her being shut down in the past. When she got to Headquarter, Alex wasn't so pushy on her, he understood her. Alex and Jose were able to get her into a 2015 Sonata with no problems at all! My daughter was so pleased she told my wife that she should get a new car too cause of how great her deal was and that's what we did, we got a 2015 Sonata as well! The team at Headquarter Hyundai is awesome and they value every guest they have, believe me. Thanks again!

Lou G.

Jun 3, 2015

My initial contact was with Walter Cliett. He used to be a floor sales person now he works on internet sales. He leased us our first 2011 Sonata. When we were ready to upgrade our third Sonota, he introduced us to Joel Himmel. Joel is very well experienced in auto sales/lease business.His 40 plus years in the business was very evident from the beginning. He worked with us until we were satisfied with our deal!! We love our new 2015 Sonata and will return for our forth when this lease is up. His professionalism and relaxed attitude made us feel welcomed and at ease returning to Head Quarters Hyundai. Once again, it's the people who sell / service your product that makes or breaks your business............

Dr. Photo

Jun 1, 2015

We were blessed to have gone to Headquarter Hyundai to look for a new car. Rob Guzman, our salesman, was very professional and worked to get us a great deal on our new Santa Fe.

Michael Williams

May 31, 2015

Today I went to HeadQuarter Hyundai to take a look at a car. These guys were very helpful with information on the car. I'll definitely buy another car. Thanks Walter Cliett and Anjum Khaja.

crzydada

May 28, 2015

If you want a stresd free buying experience, please see Joel Himmel at Headquarter. Knowledgeable ans professional, could.not be happier with my purchase

M.T.

May 27, 2015

Came to see the weekend deals, walked out with a new Santa Fe. This is our second one and this one is absolutely gorgeous. All of the options we wanted. Alex Posada was polite, professional and made the process stress free. I highly recommend you see this guy.

BIG ALF

May 27, 2015

Last minute decision to get a car and since I know the good quality of the Hyundai all I needed was a good salesman to guide me into the car I wanted. Bob was very knowledgeable of the different models and set me up with the model that fit my needs at a reasonable price. Thanks for the help Bob, and good luck in the future.

crzydada

May 27, 2015

If you're looking for a car and are anywhere near Headquarter Hyundai, please do yourself a favor and go see Joel Himmel. His professionalism and knowledge were top notch. He took the time and never pressured us. I used to always dread walking into a dealership and Expecting a very stressful day, but that all changed last weekend when we walked away with our brand new 2015 sonata.

Mov144

May 27, 2015

Alex was awesome, helped the process be stress free. Totally satisfied with our purchase. I hope he's their in three years so I can buy another.

BDTROPICAL1355

May 26, 2015

Excellent experience. My salesman (Bob) was very friendly, knowledgeable and down to earth. When the car that I originally looked at a few weeks earlier was sold, he found the same model/color at a nearby dealer and made arrangements to get the car within 24 hours. Bob took the time to explain what I needed to know and processed the purchase in a very orderly, expedient manner.

Anne C

May 15, 2015

Bob Dennis was my salesman at Headquarter Hyundai and I felt the first day we were there he gave us the true honest best deal of the car. Only problem I had was car was advertised and reported on carfax as CPO, but Used Car Manager (Jorge) told me that was a mistake. We had already agreed on a final OTD price, and I wanted them to honor the CPO. Instead of admitting a mistake, and trying his best to fix it, he decided to argue with me about how it was MY problem, and the car would only be sold AS-IS. We argued until he agreed to certify the car and honor the discussed OTD price (he tried raising the price on me to cover his mistake). Throughout this process Bob was there, and I genuinely felt he cared about how I felt about the situation, and wanted the car buying process to be as painless as possible. Note: I am a young female, and I went with my mother, I wonder if Jorge would try to pressure a son and his father the same way.

angry customer

May 3, 2015

Shane is great. Great service...........the service department treats your cars like their own.the Collision center will work on any type of vehicle owned.

steve

May 1, 2015

Christopher Sweet has helped us many times and has provided the best knowledge and care we have received from a car maker. He is always pleasant and we appreciate his time and effort. We will be going back to see him again in the future. Great representative!!

Alec

Apr 19, 2015

I've probably purchased 12-14 new cars over my lifetime as I usually trade in every 3 years. By far & away my experience at HQ Hyundai was the least stressful. Joel Himmel was my salesperson. Professional & helpful beyond measure. Everyone was friendly & helpful. I would recommend this dealership to anyone in a 100 mile radius of Sanford to check it out. The 2015 Sonata I purchased is everything and more than I thought it would be.

Laurie

Apr 7, 2015

My salesman, Joel Himmel, was a pleasure to deal with. He was very knowledgeable about the vehicle, answered all my questions and then some, and was thorough, personable and caring. The Manager was also very nice and very accommodating. Overall, it was an extremely pleasant experience and I would highly recommend Joel Himmel and Headquarter Hyundai.

ThomasM

Apr 7, 2015

My son and I were looking to purchase a vehicle and had visited a couple of dealership around the area. We stopped at HeadQuarter Hyundai and was greeted by ANJUM KHAJA which made our experience a great one. My son purchase a 2014 Nissan Altima at no time was he pushy instead he took his time to explained in detail all our options.(Excellent Job). I would also like to mentioned the Finance Manager MUKESH BHARADWAJ which walked us through the paperwork answering all the questions asked. I would highly recommend this dealership to all my friends.

Laurie

Apr 7, 2015

My salesman, Joel Himmel, was a pleasure to deal with. He was very knowledgeable about the vehicle, answered all my questions and then some, and was thorough, personable and caring. The Manager was also very nice and very accommodating. Overall, it was an extremely pleasant experience and I would highly recommend Joel Himmel and Headquarter Hyundai.

M Suarez

Mar 13, 2015

I was in the dealership back in December 2014 to see what I can do with my lease which was ending now in March. I received a call from Walter to follow up, pleasant voice and so friendly over the phone as in person. He told me that Joel Himmel will take good care of my business. Well, I did make an appointment and when I arrived at the dealership Joel was waiting for me with the car, in the color that I want, the model that I want and all the features that I want. What a great service! I drove out of the dealership with my new 2015 Hyundai Sonata! Walter & Joel you are the best! Thank you very much!

msuarez

Mar 13, 2015

I was in the dealership back in December 2014 to see what I can do with my lease which was ending now in March. I received a call from Walter to follow up, pleasant voice and so friendly over the phone as in person. He told me that Joel Himmel will take good care of my business. Well, I did make an appointment and when I arrived at the dealership Joel was waiting for me with the car, in the color that I want, the model that I want and all the features that I want. What a great service! I drove out of the dealership with my new 2015 Hyundai Sonata! Walter & Joel you are the best! Thank you very much!

A. Velaz

Feb 19, 2015

Alex was a great salesman and the process was excellent.

Saundra

Feb 17, 2015

Nick was absolutely wonderful working with me on the purchase of my 2015 Genesis Coupe! After reserving the car via the internet, upon arrival to pick it up, the car had been detailed, and ready to go. Overall experience a 10!!! My car is so wonderful. Hyundai's have changed over the years, now providing beautiful vehicles, gas economy, high/end interiors, smooth ride, one I am proud to own and drive. Thus far, I will certainly choose Hyundai in the future, and happy to recommend to friends and family.

bevkenver

Feb 12, 2015

My husband and I were scheduled to bring our 2012 Santa Fe in for an oil change. Since the dealership was having a sale at the time, we decided to take a look at the 2015 Santa Fe Sport. We met Byron out in the parking lot ( we had actually talked with him previously when we had our Elantra in the shop for an oil change). We told Byron what we were interested in and he showed us what was available in the lot. We took the Santa Fe Sport for a test drive and it was such a smooth riding car, we decided to pursue it further. Byron was super friendly and knowledgeable. The dealership really worked hard to make the sale happen. We drove away in our new 2015 Santa Fe Sport and we absolutely love it!! My husband just has to get used to having a back-up camera!! I have to keep telling him that he doesn't have to turn around, just look at the camera!! I would definitely recommend this dealership not only for purchasing a vehicle but for their service department!!

Peter

Feb 4, 2015

I had contacted HQ Hyundai via internet looking to trade my 2012 Genesis for a new Genesis. When I arrived I was introduced to Alex Posada to work with and explore options. Alex was great. Knowledgeable, patient, and finding whatever it took to make sure I was a happy and satisfied customer. Once the decision was finalized through added efforts by Joel and Chaz, I drove off in my new 2015 Genesis sedan. I am currently getting a feel for the upgraded features and differences in the two vehicles. I happened to make this deal on the last day of the month which may or may not have helped for the sale. It did however, make it a long afternoon as they sold a good number of cars that day and the closing and detailing prep took some time.

dourpj

Feb 4, 2015

I wanted to upgrade my 2012 Genesis sedan for a new model. I had initially contacted the dealer via internet and was assigned to Alex Posada upon arrival. Alex was great. He was knowledgeable, patient, and worked hard to make things happen to get a deal in place.

DianeC

Jan 26, 2015

I purchased my first Hyundai from Headquarter Hyundai approximately 2 years ago. The salesman at that time, Walter Cliett, was a joy to work with and made me re-think my lifelong dislike for car shopping. The Finance Department worked to get me the payment I needed, and I was very pleased with the whole experience. The first place I went to was the only place I needed. I've just purchased another vehicle from Headquarter Hyundai and I am so happy to say the experience was excellent as well. Ryan King worked with me in getting the car I wanted. He is extremely knowledgeable and more than willing to go the extra mile to make sure the customer is totally satisfied. (And, as a bonus, he's one of the nicest guys you could ever meet!) The gentlemen I worked with in the Finance Department are unbelievable! They fought a hard battle to get me the best possible deal and they worked tirelessly to make it happen. They too are AMAZING! As before, I will be happy to recommend Headquarter Hyundai to anyone in the market for a vehicle.

The Williams Family

Jan 25, 2015

I needed a car fast within my price range. Ryan King made that happen with out any hassle. This was the best car buying experience I have had.

PLK

Jan 23, 2015

I stopped in at this dealer just to see the new models. I had gone to another dealer about a year and a half ago. I had a pretty good idea that the santa fe sport was the car for me. I liked how we were greeted-Bob Dennis was very friendly but not pushy. He gave us a lot of info and let me drive the vehicle, even backing into spaces using the back-up camera-wow. After spending a day more thinking about the purchase, I took my trade-in and went back to see Bob, because he was very nice, knowledgeable and not pushy. I will recommend this vehicle and this dealership and especially the salesman Bob Dennis!

Jerry Orlando

Jan 14, 2015

I just purchased a 2009 Hyundai Sonata from Headquarter Hyundai and I couldn't be more pleased. Mr Ryan King treated me fairly and was genuinely interested in finding me the right car. The management and finance department were professional and dedicated to making me happy, refreshing! Highly Recommended.

Ms.Sofi

Jan 5, 2015

I had the best experience every when it comes to buying a car. We all hate going car buying thinking about the pressure of a salesman and wondering if you are getting a good deal. I worked with Francisco Ayala and from the start his concern was making me comfortable and making sure that I had a great experience will I was looking to purchase a car. He was honest, friendly, respectful, and happy to be helping me. I got a great deal on my car thanks to Francisco and his manager Mr.Perez, and I also found a dealership I can send my friends and family to. If you are in the market for a car , ask for Francisco. I love my car , thank you Francisco and Headquarter Hyundai!!

Sofi

Jan 5, 2015

What a great experience ! I was never pressured, and was treated very fair at all times. My sales person Francisco met every single request, and him and his manager made sure that I understood everything. I come here for service and now I will make sure all my friends and family buy from Headquarter Hyundai. If you want to have the best car buying experience come see Francisco and Mr. Perez, thanks guys!!

Seth

Jan 3, 2015

I have decided to write this review instead of ANOTHER letter to Headquarter Hyundai. I have been there twice now. The first time when I bought the car and today to take it in for a brake light to be fixed. I HIGHLY DO NOT recommend buying a car from this place. They are extremely unprofessional and some of the management staff is just plain rude! I decided to write a letter after my buying experience to give them the opportunity to make things right. I believe in always giving a chance to make things right for the customer before bad mouthing a company. However after bringing the car back in today for the brake light to be fixed I am so disappointed with Headquarter Hyundai. The work the mechanic did to fix the car is not what you would expect from a dealership and after showing the mechanic the poor work he did and giving him a second attempt at fixing the problem it was no better. At this point I decided to do the work myself to get professional results but not before leaving and talking to the service adviser. It was obvious that he could care less just like the mechanic. I told him I would write a letter to the company but after today I know it will be a waste of time because I never heard back after writing my first letter about my car buying experience. I figured my time would be more useful if I just warn other car shoppers out there to just stay away from this dealership. Since they have chosen not to make things right then I will certainly try to warn potential customers of their bad service, unprofessionalism and lousy workmanship.

Rae McGough

Dec 30, 2014

Most of the local dealerships should take lessons from the staff at Headquarter Hyundai in customer service and sales. The sales staff were very personable and not pushy. I am the type of person if I think someone is trying to push me or trick me I will do my business elsewhere but at Headquarter I felt that I was treated with respect and they actually listened instead of pushing sales. I felt comfortable with the dealership and over the weekend I bought a car from Ryan, who in the future I would defiantly do business again.

Barbara D

Dec 19, 2014

My car finally went after 15 years and had to go through the car buying process that I was dreading. The first place I went to was Headquarter Hyundai. I wasn't sure what I was looking for and frankly was a bit nervous doing this by myself. I was greeted by a very nice person who listened to my needs, checked his inventory and offered a test drive. There was no pressure at all and I liked the Sonata I drove but wanted to shop around. After just two days of checking others dealers, I came back to Headquarter and purchased the first car I drove. The process was simple from the financing to the close of the deal and everyone was helpful and pleasant. If your in the market for a used car as I was or a new car, stop by and talk to them. Great experience and I love my car! Barbara D. Longwood, Fl

babs

Dec 19, 2014

My car finally went after 15 years and had to go through the car buying process that I was dreading. The first place I went to was Headquarter Hyundai. I wasn't sure what I was looking for and frankly was a bit nervous doing this by myself. I was greeted by a very nice person who listened to my needs, checked his inventory and offered a test drive. There was no pressure at all and I liked the Sonata I drove but wanted to shop around. After just two days of checking others dealers, I came back to Headquarter and purchased the first car I drove. The process was simple from the financing to the close of the deal and everyone was helpful and pleasant. If your in the market for a used car as I was or a new car, stop by and talk to them. Great experience and I love my car!Barbara D. Longwood, Fl

Happy new buyer of Santa Fe!!

Dec 17, 2014

As soon as I got to the dealer I was greeted by the Manager, and not harrased. The sales person heard me and got me the car I really wanted for a good price, specially for my car in trade in. Excellent customer service and they work with you to get to the right price. I definitely recommend this dealer.

Carolina

Dec 16, 2014

I just bought a New Santa Fe at this dealer and I was really impressed by the service and good deal I got for my trade in. I was just looking, I didn't intended to buy that day, but I didn't feel harassed and they gave a really good deal, plus the car I wanted, with all included!!

VKB

Nov 26, 2014

Great car buying experience!! No haggle price, no hidden fees. Straight forward deal.

Barb in oviedo

Nov 17, 2014

I recently moved from Long Island to Oviedo and needed a car ASAP. With the help of Anjun Khaja I completed the entire process in a few hours. He was very pleasant and helpful by giving me all options without any pressure at all. All employees I came in contact with at Headquarters Hyundai were equally pleasant. It made the entire process a very stress free experience.

cgsamuels

Nov 10, 2014

customer service, friendley and willing to work with you, turst worthy

Christopher White

Nov 9, 2014

During my visit I was greeted by a gentleman of the name Keith Dykes. Upon arrival, this was my 5th Hyundai dealership that I made it to in search of the perfect Genesis. I made it here all the way from Tampa, FL only to be astounded by the service provided at this dealership. From greeting to closing I was blown away with the customer service and knowledge provided. Will recommend all my friends and families looking for a Hyundai!

Danielle

Nov 4, 2014

Had a great experience here at Headquarter Hyundai! I needed to get a newer car with few miles on it to travel back and forth to work every day. I had just moved to the area a few months ago and I have been under a lot of stress with starting a new job and continuing to go to school full time but they really helped me with a stress free car buying experience. It was my first time buying a brand new car so the whole thing scared me a little but they really worked with me step by step. They really worked with me and helped me with finding a good deal. I walked away with no regrets. Bryron Droira was the car salesman that helped me. He did great with helping me and he really worked with me. I will defiantly pass the word on about how great Bryron was and the great experience I had here at Headquarter Hyundai.

dani15

Nov 3, 2014

Had a great experience here at Headquarter Hyundai! They really helped me with a stress free car buying experience. It was my first time buying a brand new car so the whole thing scared me a little but they really worked with me step by step. They really worked with me and helped me with finding a good deal. Everyone was very helpful and was willing to work with me. I walked away with no regrets. Bryron Droira was the car salesman that helped me. He did great with helping me and he really worked with me. I will defiantly pass the word on about how great Bryron was and the great experience I had here at Headquarter Hyundai.

Jeanne

Nov 2, 2014

Working with Ryan King at Hyundai Headquarters was a most pleasurable experience! I have never worked with a sales associate who listened to what I was looking for, searched and found the closest automobile possible. Ryan was up front from the beginning, he did his best to get me the absolute best deal. I had been in the market for a new vehicle for two and a half weeks before dealing with Ryan. I was jerked around by other dealers and never came close to a purchase. Within a matter of 2 hours Ryan had secured a vehicle of preference with the extras I wanted, all for a great price. I would highly recommend Ryan King and Hyundai Headquarters to anyone in the market for a vehicle.

michauddj

Nov 2, 2014

As a woman vehicle buyer I have often been given the run around. I had been in the market for a new vehicle for 2 and a half weeks prior to my visit with Ryan King at Hyundai Headquarters and had made no progress. Within 2 hours of meeting with Ryan, I had secured a desired vehicle with the up-grades I desired for a price that was equitable to both the dealership and to me. I have never experienced such a positive purchasing environment and have purchased 10 vehicles in the past 20 years. I would highly recommend Ryan King and Hyundai Headquarters to anyone interested in purchasing a new or used vehicle.

Dianne Watkins

Oct 31, 2014

I had to take a minute and write a few words to let everyone know if U want a great salesman that does not pressure U in any way and confident enough to let U make the decisions then I recommend Byron he was wonderful. I have not bought a new car in many yrs but have had my fair share of used ones. The was the most pleasant experience I have ever had visiting a dealership. Thank U Byron. Jorge and Joel were also very helpful and kind. I felt I was in great hands and they treated me with utmost respect even though I was getting anxiety. Thank U for staying late to make my dreams come true. I will be back!!

George Negron

Oct 22, 2014

My recent visit to this dealership was a wonderful experience, the salesman was very low key, I didn't feel pressured into purchasing anything, he worked around my budget and made it easy for me to purchase my car. This dealership took pride in being very professional, and treated me with the upmost respect.

Cliff Duer

Oct 10, 2014

I have visited multiple dealerships so far, and will probably visit them all. How long I stay will depend on the sales person and the dealerships' business atmosphere. It is a gut feeling really, based on about 4 simple criteria. It should not be hard to do, but few succeed. You are the best and Keith Dykes deserves most of the credit as your point guy. And yes, your dealer leadership is what makes it all possible.

Kitty Hull

Oct 6, 2014

Ryan King was amazing to work with, given I was indecisive due to buying a new car is a big deal. I told him currently finishing with a bankruptcy and didn't expect to finance my car on my own and was prepared with a "plan b". He listened to my needs and found an affordable "like new" car with low miles. Kicker was, he found a way for me to finance the car on my own and made the whole process painless. I can't thank you enough Ryan, you are the best!

Katherine Hull

Oct 6, 2014

Ryan King was amazing to work with, given I was indecisive due to buying a new car is a big deal. I told him currently finishing with a bankruptcy and didn't expect to finance my car on my own and was prepared with a "plan b". He listened to my needs and found an affordable "like new" car with low miles. Kicker was, he found a way for me to finance the car on my own and made the whole process painless. I can't thank you enough Ryan, you are the best!

nilda.rodriguez.505

Oct 6, 2014

Everyone gave me quality service, but I would also recommend our sales person Francisco Ayala.We had all around service, no complaints I would recommend this location. Nilda

bo88i2477

Oct 5, 2014

Previous Tiburon owner ---we went to only LOOK at a windy sea blue Elantra coupe and walked out with titanium gray metallic. Our salesperson's name is Jake and he was awesome! When we first meet him we tell him that we are not buying just looking for the above and when we are done looking plan on going to the VW dealer to check out the beetle convertible. He is not pushy and goes to look for the car we want to look at. He can't find it at first but doesn't stop and when he does we can't drive it because we they are working on a rear bumper scratch from the lot. No worries there is another Elantra coupe that we can test drive which we do and fall in love with. We still wanted to look at the VW and have lunch. Jake wasn't pushy and said he'd hold it for an hour. Of course we came back and he saw us pull in--he allowed us a little more time while we sat in our car still talking about the 2 different vehicles when he pulled up in the titanium gray metallic coupe. We were already sold but that was just awesome. If your interested in looking or buying a Hyundai check out Headquarter Hyundai in Sanford and ask for Jake.

Courtney Housewright

Sep 28, 2014

I have to say this is one of the best car buying experiences I've ever had. We had gone in a week before actually purchasing the vehicle to test drive and get some information. Mauricio was extremely knowledgeable about the car and was very friendly and helped us throughout the entire process. I wasn't sure if I was ready to buy or not so they were able to run some estimated payments for us and were able to get me to the cost I wanted. I went to another dealership to test drive a different car and was extremely disappointed with the customer service I received. I loved the Elantra AND the customer service I had received at Headquarter and went back a week later and purchased my car. Since we had already laid the ground work all they had to do was run my credit and the payment was within $20 of where they said it would be and I was in and out. I love love love my new car and am so thankful for Mauricio and the help he provided. I will definitely recommend them to friends and family and will absolutely use them for my next car. Headquarter Hyundai has a customer for life.

RicardoPS

Sep 27, 2014

I would have to say our salesman, Roger Vong, treated us very friendly, courteous. He was patient, considerate and very knowledgeable in the vehicles he was presenting to us. In an occasion or two he went out of his way to make sure we were taken care of at every angle as owners of a new Elentra.

moe6269

Sep 21, 2014

had a very positive experience with Byron Droira in finding this great 'hybrid sonata' which included a great test drive and some very informative answers to my many questions concerning this"hybrid vehicle"! many thanks to Byron and the gentleman in the finance dept. for making this an enjoyable experience! "love my new hybrid"!

Mmander13

Sep 18, 2014

I went to this dealership because I heard that Captain Dave was a great person to work with. I originally wasn't looking for a Hyundai, but figured I would check it out anyways. He was so friendly, informative, and most importantly: not pushy. He spent a lot of time showing me the website, car lot, and specific types based on what I was looking for. Captain Dave also worked with me on my budget and was able to help me find the perfect car with everything I needed and more.

jsuzor

Sep 5, 2014

Our salesman, Bob Dennis volunteered to do some labor at my home in the driveway. He went "beyond the call of duty." Bob Dennis sold the car to my daughter. I have had nothing but a positive experience with everyone at the dealership when I take the car there for service. However, Bob Dennis deserves to be blessed for what he did when he helped me to make the driveway more practical for the car.

great customer service

Aug 27, 2014

Robert rodriguez in the body shop, is a great person to help you out with any body damage on your vehicles.

Holly & John

Aug 25, 2014

My wife needed to replace her old van and we went just to see what Hyundais were like. We were met by Robert Teter and he gladly showed us several new and used Senta Fes in the 100+ degree August heat. He was always courteous and if he didnt know the answer to your question he would go find out. We both felt very comfortable with Robert as we took a test drive of one of the used 2014 models they had on the lot. The car was solid, clean, looked like it was brand new, and drove great. We didnt think we would be buying so soon, but the Sante Fe Sport was just what we were looking for so it was just a matter of coming to an agreement on price. We worked with Robert and Eliezer Perez to come to an agreeable price. They were helpful and reasonable when it came to negotiating both the selling price and our trade-in value. At no time did we feel pressured to make a deal. We left that day with our new car and felt that we received a very reasonable deal and my wife loves her new car. Thanks Headquarter Hyundai FYI, Roberts email address is: r.teterathqhyundai.com. If you are looking for a new or used car, contact him, you wont be disappointed.

Karenlrob

Aug 24, 2014

Headquarter Hyundai... What a most helpful garage. We have been in the unusual situation that my daughter was going to work in Florida for 12 months and we needed to buy a car in the USA before we arrived without having seen or touched it other than in a photo as we live in the UK! We were assigned to Keith Dykes... Wow what a passionate and exceedingly pleasant guy. He could not have been more helpful In fact blew us away with the service he provided before, during and after the purchase of the car. He went above and beyond anything we have experienced before he treated my daughter,who we bought the car for, like she was his own and made sure that the vehicle was 100% before entertaining letting us drive off. We had a minor glitch and Keith came to our rescue on his day off... Driving from Sanford to Orlando to return the car... He truly is a salesman any company should be desperate to have on their Team... We are confident that we can return home safe in the knowledge that my daughter is well looked after and any problems with the car will be supported by Keith and the Headquarter Hyundai. Thank you Keith from Carla, Karen and Andrea.

A Happy Customer

Aug 23, 2014

We started finding a car for our college son before the summer ended. After seeing a few Honda's and Jeep's and other brands, he settled on the Hyundai Sonata. But he liked the 2014 model better than the new 2015 one. Not many 2014 cars were available and the color he wanted were almost sold everywhere in Central Florida. Obviously we were very happy when we called Headquarter Hyundai and found out that they could get us one for the same price at no additional cost. When they learned that my son would like to drive it to college the following day, they made a great effort to get the car in time, tinted the windows at our request even before we made our commitment, and serviced it to make it ready for us. When we got there, we were greeted by Byron. Throughout the entire process he was extremely helpful and very nice to work with. He kept us updated with the info about the car. My wife was very picky. She inspected the car very carefully and found a few tiny spots (I knew they were just dirt). Byron took it seriously. He cleaned them up one by one himself under the sun in a hottest late August afternoon (felt like 110+F), to make the car look flawless. It was indeed flawless, inside out, with only 80 miles on it (some other dealership we spoke with tried to sell us a 'new' car with 800 miles). We completed the purchase, with no additional, hidden costs. Everything was as promised. We also picked up some financial advice from Joel, the manager there who was very classy and earned a lot of respect from us. All in all, it was our greatest car-shopping experience and we hope to buy our next car from Headquarter soon!

sma001

Aug 23, 2014

We started finding a car for our college son before the summer ended. After seeing a few Honda's and Jeep's and other brands, he settled on the Hyundai Sonata. But he liked the 2014 model better than the new 2015 one. Not many 2014 cars were available and the color he wanted were almost sold everywhere in Central Florida. Obviously we were very happy when we called Headquarter Hyundai and found out that they could get us one for the same price at no additional cost. When they learned that my son would like to drive it to college the following day, they made a great effort to get the car in time, tinted the windows at our request even before we made our commitment, and serviced it to make it ready for us. When we got there, we were greeted by Byron. Throughout the entire process he was extremely helpful and very nice to work with. He kept us updated with the info about the car. My wife was very picky. She inspected the car very carefully and found a few tiny spots (I knew they were just dirt). Byron took it seriously. He cleaned them up one by one himself under the sun in a hottest late August afternoon (felt like 110+F), to make the car look flawless. It was indeed flawless, inside out, with only 80 miles on it (some other dealership we spoke with tried to sell us a 'new' car with 800 miles). We completed the purchase, with no additional, hidden costs. Everything was as promised. We also picked up some financial advice from Joel, the manager there who was very classy and earned a lot of respect from us. All in all, it was our greatest car-shopping experience and we hope to buy our next car from Headquarter soon!

Steve K

Aug 19, 2014

I just purchased a new Hyundai from Headquarter Hyundai and my sales person was Jim Linsford. I have yet to meet a more genuinely concerned salesperson and a gentleman at that. I felt very well taken are of by Jim and would recommend Jim to anyone who is looking for a new car. I purchased a Elantra SE and it rides better and has more technology than my 2011 Honda Accord I previously owned. This was my first Hyundai after owning 6 prior Hondas and glad I made the change.

Mauricio Vargas

Aug 18, 2014

Mauricio help me a lot buying my new car he is a great employee.

WJSAIA

Aug 1, 2014

Honesty is a rare commodity now days, especially in the auto dealership business. My experience with Headquarter Hyundai reinstated my belief that a car dealer could be honest and fair. We knew the vehicle that we wanted and started our search on the internet. Our internet sales guide Jason Esteves was very helpful and also refreshingly honest. We asked a lot of tough questions and receive the truth each time. Not sugar coated answers but fair and honest responses. It was because of Jasons candor that we drove 150 miles to lease our new Hyundai from Headquarter Hyundai. Once at the Dealership we were introduced to Chad Lobeck our official sales person. I was not real comfortable with this since I trusted Jason and was not sure what was happening. It turns out that everyone has their specialty Headquarter Hyundai and Chad was assigned to show us our vehicle and explain its features. This man was a walking Hyundai encyclopedia! I cant remember when I ever received such a comprehensive explication of the vehicles features. Finally we were in the finance office to go over the paperwork. The price had been established via the internet and Headquarters Hyundais man Vincent Abbott made the process as painless as he could. He even helped craft some special coverage for us to enhance our lease. Its been three weeks and our Hyundai Elantra has performed flawlessly. In Florida Headquarter Hyundai is the dealership to go to for the very best experience in obtaining your Hyundai.

wayneskala

Aug 1, 2014

Honesty is a rare commodity now days, especially in the auto dealership business. My experience with Headquarter Hyundai reinstated my belief that a car dealer could be honest and fair. We knew the vehicle that we wanted and started our search on the internet. Our internet sales guide Jason Esteves was very helpful and also refreshingly honest. We asked a lot of tough questions and receive the truth each time. Not sugar coated answers but fair and honest responses. It was because of Jasons candor that we drove 150 miles to lease our new Hyundai from Headquarter Hyundai. Once at the Dealership we were introduced to Chad Lobeck our official sales person. I was not real comfortable with this since I trusted Jason and was not sure what was happening. It turns out that everyone has their specialty Headquarter Hyundai and Chad was assigned to show us our vehicle and explain its features. This man was a walking Hyundai encyclopedia! I cant remember when I ever received such a comprehensive explication of the vehicles features. Finally we were in the finance office to go over the paperwork. The price had been established via the internet and Headquarters Hyundais man Vincent Abbott made the process as painless as he could. He even helped craft some special coverage for us to enhance our lease. Its been three weeks and our Hyundai Elantra has performed flawlessly. In Florida Headquarter Hyundai is the dealership to go to for the very best experience in obtaining your Hyundai.

lindsay

Jul 26, 2014

I had bought a car from a dealership and a week later they told me they had to switch cars on me becouse the Elantra I purchased was to expensive so they tried to switch me to an older less equiped car that was nasty on the inside. My father and I whent to Headqharter Hyundai and dealing with Chad was like night and day compaired to my past experience hence the reason bringing my dad. Chad got me into the car I wanted and earned a customer for life.

Wisnel Tominobu

Jul 26, 2014

If you are looking to buy a new car go to Headquarter Hyundai, the most reliable place that will set you up with the car that you need. I went there with the purpose of buying a new car the same day with no hassle and not a day spending there fighting for a good price. The salesperson Jim Linsford gave the 110% customer service that you can imagine. My experience was really fast and easy in negotiating a car with no money down. So if you are looking to a good deal i recommend you purchase your car with Headquarter Hyundai and look for the salesperson Jim Linsford, he won't disappoint you.

monteiro111

Jul 26, 2014

I had bought a car from a dealership and a week later they told me they had to switch cars on me becouse the Elantra I purchased was to expensive so they tried to switch me to an older less equiped car that was nasty on the inside. My father and I whent to Headqharter Hyundai and dealing with Chad was like night and day compaired to my past experience hence the reason bringing my dad. Chad got me into the car I wanted and earned a customer for life.

Donna Basen

Jul 19, 2014

I purchased a car from Headquarter Hyundai. I was very pleased with the sales associate and the whole sales transaction.

Patti& Ray Bopf

Jul 19, 2014

My husband and I purchased our 2011 Hyundai from BobDance. Our lease is up, so on last Thursday went went to see what our chooses where. Ryan was our sales person. He was very friendly and professional. We felt like we always new him. With his help we where able to purchase the car. When we are ready for another car we know where to go. Everyone that we met where warm and friendly.

dcaro77

Jul 18, 2014

Two weeks ago I bought my first Hyundai I had the pleasure of working with Keith Dykes what a wonderful gentleman to work with . I would recommend Hyundai headquarters and Mr Dykes to anyone with extreme confidence. Keith met all of my needs in a very fast and courteous manner. I couldn't be happier with my overall experience. Thank you Keith Dykes for all of your assistance.

Mr Betancourt J

Jul 17, 2014

I would like to take this opportunity to thank the people involved in the process of my purchase of 2014 Veloster for my son. Especially Mr Ryan King who was very friendly, helpful and outstanding professional sales person in Headquarter Hyundai (407) 292-0000 - dealership. I will rate this Mr King and Headquarter Hyundai 5 Star A+. 100% Thanks. :-)

grammysweeney

Jul 11, 2014

Nick is a great salesman, we told him we had one hour to look at a car and make our deal, he came in just over a hour with a deal we could live with on our new car.Ask for Nick on your next visit!

patm2014

Jul 9, 2014

The Best Car Buying Experience Ever! I recently leased my 5th Hyundai, this time from Headquarter Hyundai. I had the pleasure of working with Keith Dykes and I've never had a better experience purchasing or leasing a car. I'm 70 year old widow and was not looking forward to negotiating for a new car but Keith took time to listen to my needs and followed through on everything he promised. I don't know how many more cars I will own in my life but I do know that Keith Dykes and Headquarter Hyundai will be my first choice.

gsharifi2002

Jul 8, 2014

Captain Dave was friendly, knowledgeable and made my lease so easy and the process went very smooth. I was our of the dealership with my new car in about 2 hours. The management was awesome and the financing informative. I will be back in three years for my new model..

patm2014

Jul 8, 2014

I recently leased my 5th Hyundai, this time from Headquarter Hyundai. I had the pleasure of working with Keith Dykes and I've never had a better experience purchasing or leasing a car. I'm 70 year old widow and was not looking forward to negotiating for a new car but Keith took time to listen to my needs and followed through on everything he promised. I don't know how many more cars I will own in my life but I do know that Keith Dykes and Headquarter Hyundai will be my first choice.

Neville S

Jul 4, 2014

Thanks to the sales counselor, Ryan King, finance director, Eliezer Perez and the other amazing staff at Headquarter Hyundai, we had the most pleasant automobile purchase experience we have ever had buying a car, when we bought form Headquarter Hyundai. It was such a pleasant and supportive environment that we purchased two automobiles at the same time, a 2014 Hyundai Tucson and a 2012 Hyundai Elantra limited. The staff at Headquarter Hyundai pay attention to what is important to you as a customer and they help you select a fit for your driving comfort and budget. Even if your desired automobile is not in their inventory, they will find it for you. This dealership is first class in every way. Our first visit to this facility was one year ago when we were just causally shopping because we did not know very much about the brand, and had been long time jeep owners. What we like most about the dealership is that they work as a team, everyone supports each other. The finance director, Eliezer Perez treated us like valued family members. He explored every finance option and got us the best rate, price and warrantee coverage. The Following day we received follow calls and text from Ryan to make sure that we were happy with our purchase decisions. Wow!

DanielSho

Jul 4, 2014

Headquarter Hyundai was a great place to buy our new car. We felt no pressure from Captain Dave and felt they represented the car very honestly, from the online description to the exact price we paid. The car was meticulously detailed, the process was an hour and a half from start to finish, they went out of their way to make our 3 year old comfortable, and we paid a fair price on an excellent used car.

nevilleschoub

Jul 4, 2014

Thanks to the sales counselor, Ryan King, finance director, Eliezer Perez and the other amazing staff at Headquarter Hyundai, we had the most pleasant automobile purchase experience we have ever had buying a car, when we bought form Headquarter Hyundai. It was such a pleasant and supportive environment that we purchased two automobiles at the same time, a 2014 Hyundai Tucson and a 2012 Hyundai Elantra limited. The staff at Headquarter Hyundai pay attention to what is important to you as a customer and they help you select a fit for your driving comfort and budget. Even if your desired automobile is not in their inventory, they will find it for you. This dealership is first class in every way. Our first visit to this facility was one year ago when we were just causally shopping because we did not know very much about the brand, and had been long time jeep owners. What we like most about the dealership is that they work as a team, everyone supports each other. The finance director, Eliezer Perez treated us like valued family members. He explored every finance option and got us the best rate, price and warrantee coverage. The Following day we received follow calls and text from Ryan to make sure that we were happy with our purchase decisions. Wow!

Mark Lavin

Jul 3, 2014

My service agent Chris Sweet was extremely helpful in assisting me with my car issues. His knowledge of the products, ability to explain technical issues in laymen's terms so I was able to understand the first time and his extremely friendly and "customer comes first" attitude was in a word comforting.The back story is that I called the service department at Headquarter Hyundai to ask some questions about a 2011 Tucson that I was about to purchase for my daughter. It was still under the manufacturers warranty so I decided to contact the dealer to try and gain some information on its history. Chris Sweet answered the phone and immediately began to ask me the vin so he could look up the vehicle history. His whole demeanor was pleasant and as I stated in the beginning, calming to a very stressful situation. I had my daughter on one side and the salesman on the other trying to get me to sign the deal. You can get an idea of the ordeal I was in.Chris understood my predicament from the beginning so he went into action. In the end he assured of coverage I had if I were to run into any issues. He also help me seal the deal on the purchase because if I hadn't spoken with Chris I might not have made the purchase.I just picked my car up from the service department. What a great experience. Chris checked the car out from head to toe. Multi point inspections, recalls and some other issues I wanted him to look into. I had his whole team on the job! I am very pleased with the results and more important, my daughter is very happy.Hats off to you for the extreme service provided by Chris Sweet!

Christopher Lyons

Jul 2, 2014

As far as car buying goes Byron made everything easy and direct. Headquarter was nothing but an enjoyable experience. Compared to any other car I've bought there's no where else I'd recommend anyone go to but Headquarter.

John Giacovelli

Jul 2, 2014

We're from Upstate NY visiting daughters and grandkiddies in Oviedo. We had a sudden need for service upon our arrival and Chris Sweet immediately took care of us. He was very considerate and understanding of our need as well as thorough and knowledgeable. My wife and I are very grateful to Chris and Headquarter for creating such a customer centric environment. Highly recommended !

Scott

Jun 28, 2014

My old car broke down so I swung by HQ Hyundai and met with Keith who was very knowledgeable on the cars and able to answer all of our questions. He gave us a price and told us he would match anything else I was able to find and they were true to that promise and to getting me into the car I wanted at the price my research showed would be the most advantageous to myself. Overall excellent experience without so much of the high pressure sales stuff you get form other dealers.

scott2024

Jun 28, 2014

Just like the title says. We went there first and Keith walked us through picking out a model we wanted and test driving it answering every question thoroughly and with obvious knowledge of the subject. At no time did he use the standard car dealer sales rep tactics you get at so many places and he was friendly and courteous throughout as well as being respectful of our time. We left to shop around and ended up coming back and buying from them after speaking with every other dealer within Central Florida that I could e-mail. HQ did not try any bait and switch kind of stuff and stuck by what they said. They worked to get me what I wanted and showed they were a team who worked together to help there customers. I wish more dealerships would be more like them!

Henry B

Jun 26, 2014

I have not purchaced a vehicle yet but I am working with a great team over there at HQ. Staff is very knowledgable. I look forward to my purchase real soon.

sport14

Jun 22, 2014

I wish I had visited Headquarter Hyundai a couple of months ago. I could have saved myself so much grief and disappointment not to mention inconvenience. I walked into the dealership and was met by Capt. Dave, who really listened to me and picked up on my wish list. In no time at all, he found the perfect car for me and I am loving it! The sales staff and finance department were extremely friendly, courteous and helpful. I would recommend Headquarter Hyundai to anyone. The overall experience was expeditiously handled, and at no time did I feel like I was being rushed to make a decision. They were very patient with me and gave me time to weigh my options. Thank you so much for getting me into the right car!

New to area

Jun 18, 2014

No hassle, fair trade values on existing vehicle. Met me where I needed to be with payment and term on a used Hyundai GT.

Judy15

Jun 14, 2014

I would definitely recommend Headquarter Hyundai! Ryan King was my salesman and he was very professional, knowledgeable and friendly. I purchased a Tucson Hyundai and am very happy with the car. It exceeds my expectations. Ryan took the time to show and explain to me how everything in the car worked. This was the easiest experience I've had when purchasing a new car.Thank you Ryan!Judy

Gulim

Jun 10, 2014

I will try to write short and honest review. Four years ago I came to the US with a "zero" English. Last year I got my Masters Degree. During this time I been studying and working hard. I never ask my parents for help. I saved my money. I knew exactly the value of each dime I saved. So it was a time for me to buy my FIRST car. I shopped around, and Headquarter Hyundai attracted me more. I went there couple times and I spoke with different sales personal. My goal was to get a better deal ;) So I met this salesman name Byron Droira. He paid very close attention on what I am looking for, he worked on options that met my budget. After I purchased my car, he took a time and showed me all the car features and how they work. It was very nice of him. All together I felt very comfortable working with Byron, he treated me as if I was his daughter. I would highly recommend him to all. Today I am on my middle twenties and I am enjoying driving my brand new Hyundai Sonata !!!!

wyb57

Jun 10, 2014

We stopped by the dealership and Bob Dennis was very helpful to answer any questions we had on purchasing a new or used vehicle. We are considering buying a vehicle and will definitely use Bob Dennis as our trusted salesman. We would recommend him to anyone else that is in the market for a vehicle to go see him.

JohnEllis2

Jun 9, 2014

Headquarter Hyundai is a great place. The sales rep I spoke with was Keith Dykes. He was very knowledgeable and great service. Keith was able to help me figure out the type of vehicle I needed and give me the best price for it. Would recommend to anyone in Central Florida area.

Brian

Jun 8, 2014

I was dreading buy a car, however, dealing with Headquarter Hyundai was a pleasant experience. I worked with Sales Professional, Bob Dennis, who took the time to walk me through the process. I was explained the discounts that were available to me and was not rushed at any time. I am a satified customer and will use Headquarter Hyundai in the future.

Jeannechris

Jun 8, 2014

I had a great experience. Buying a car has never been a good experience for me in the past. I walked in the dealership and I was greeted promptly,I explained my expectations and they were able to meet my needs in a timely manner. I would recommend this dealership to others. I had an overall Awesome experience!

JoshuaScriven

Jun 2, 2014

My first car purchase was a great experience! I was warned about having to "haggle" with dealerships about prices. This concern was unwarranted, however, as a dealership like any business needs to make a profit, but also has to keep it varied customer base in mind. I think that my sales rep, Keith and his sales manager did an awesome job at taking into account my specific criteria and trying to fit it into my price range. Keith was very helpful and stuck with me through my long decision-making trek, offering great explanations and suggesting feasible alternatives to any questions or issues I presented. I appreciated the customer-friendly and approachable atmosphere he created, as this was very important in keeping me sane through the brain-racking process of deciding on a car price tag. I also appreciated Keith's clear conveyance of my issues to the approving manager, as she was able to understand my aesthetic and financial preferences because of Keith's diligent and effective communication skills.

Knightstone

May 30, 2014

Ryan and staff at Headquarter Hyundai were fantastic. They were patient, knowledgeable and extremely fair on our new car pricing and trade in value. I would highly recommend Headquarter Hyundai.

Knightstone

May 30, 2014

Ryan and staff were fantastic to work with. They were professional, patient and fair on pricing our new car and trade in value. I would highly recommend Headquarter Hyundai.

pintuccio

May 27, 2014

My husband and I went to the dealership JUST to look at new cars and suv's, we looked around the lot for approx. 20 minutes before Mr. Mcradle came out to assist us, this free time was very important because it gave us the freedom to form our opinions of the cars we saw. Tim was exceptionally professional and helpful in assisting us in finding a car that is not only beautiful but fit our needs (We purchased a 2014 Sonata). We did not feel pressured or bothered, he was so accommodating. I am handicapped because of rheumatoid arthritis and other health problems, Tim was so attentive to me as far as carrying my handbag, ensuring that I had coffee,Tim made sure that I was as comfortable at the Dealership as he possibly could. My husband is not an easy man to please and the fact that we bought a new car defines Tim's expertise. To put it in a nut shell we bought a new car and found a friend in Tim knowing that we can call him anytime with any questions or concerns. If there were 10 stars I would most certainly give it to him but, alas your ratings go only up to 5. Thank you for an most worthy car experience.

Victor Davila

May 26, 2014

Joel Himmel very professional no rush and no pressure . Thanks for your service .

beracho2012

May 22, 2014

Very helpful. Not pushy. Don't have the best of credit but he made it happen, bought a ticson. Love it.Would definitely go back.

AnnieGirl777

May 14, 2014

My husband and I have never felt so disrespected and treated like we were stupid and easy to push over. We test drove a Sonata Hybrid last fall that had end of year, dealer incentives advertised all over the car because it was a 2013. When we went in to work the numbers, the "sales manager" wrote up an offer neglecting any of the advertised discounts. We had to really fight to get them to honor their discounts. They seemed like sharks out for the kill seeing senior citizens as easy targets. It was our 5th Hyundai purchase but our first experience with Headquarters. WE LOVE HYUNDAIS, but have never been so disrespected and abused at ANY other Hyundai dealership. I was in near tears before the finance manager (though we paid cash) stepped in and saved the sale, apologizing profusely for our mistreatment. We bought the car, but will NEVER return for warranty work or future purchases and would never send my friends or family in for this abuse either. We highly recommend Hyudais, but would NEVER recommend Headquarters Hyundai.

mtblair

May 9, 2014

I found just the car I was looking for (model, MPG, appearance, price). The sales rep was friendly, no pressure - just there to help and answer my questions. The sales manager and finance guy facilitated the transaction smoothly. At the end, I was introduced to the service department (hey, they are open on Sundays - nice!). I would definitely check back here, next time I'm in the market.

gretta21

May 5, 2014

Hi, this is my 5th Hyundai (Sonata (3) and Elantra 2). The reason I visit this dealership is because the one that I justpurchase the 2013 Elantra in Nov. 2013 hadn't call me back. Also I thought it was nice to receive the $25.00 VISA card.My 07 Sonata had died on me. My son and I got the red 2014 Sonata on April 2. Robert was very nice when we were there. Less than 2 weeks the back side bumper was damage. It was a flaw threw the factory. It took over a week before anyonewas willing to fix it. I had to call and put in a claim against the dealership before I could get it taken care of. No Mr. Duranwas not helpful like a concern sales person. My son in Washing wants a New Hyundai but I told him no Hyundai is nothinglike it use to me. This is my second time having a bad experience with Hyundai. I told him to go to Kia not Hyundai. I think the dealership not realize that without a buyer you can't make any money. And with the $25 VISA that's a lie to get you tocome to the dealership. Please check reviews and don't jump so fast like we did to make sure you have the right car andworking with the right dealership. It all amount the Management

Jennifer

Apr 28, 2014

When it came to car shopping, I kept my expectations low because I didn't think I would find a car that would match the criteria that I was looking for. I'm happy to say that Headquarter Hyundai went above and beyond with their customer service and were not pushy and extremely helpful when it came to searching for cars that were close to what my parents and I were looking for. Anjum Khaja helped us and is an incredible employee. He located a car for us to look and answered all out questions and even gave us additional information about the car (what is covered under a Certified Preowned Car and printed out the Carfax for us to review). Anjum was also very patient and helpful as he worked with us, especially when I had to run back home to bring the necessary paperwork for my old car that was used for our trade in. I also need to acknowledge Walter and Vince who were extremely helpful to us as well. We not only found a car that matched what we were looking for (and was fairly priced), the added care and attention that this dealership gave to the car while the paperwork was getting drawn up was just incredible. The car was washed and the floor mats were placed in the car. This was a truly wonderful car buying experience and my parents plan on returning to Headquarter Hyundai in the future when they plan on buying a new car.

Luis

Apr 22, 2014

Great customer service received from Byron Droria. He even made sure the customized plate for our 16 year old was taken care of. Thats what I call taking ownership, not just making the sale

Duane

Apr 20, 2014

I was ready to get in a car asap. I knew Hyundai was what i wanted & Rob made it happen for. I got a 2012 Elantra for an awesome price, low interest rate & a monthly payment that i can afford. Rob was professional yet personable & really went the extra mile for me. Cant say thank you enough!

Dep0518

Apr 19, 2014

I stopped in headquarer Hyundai after leaving carmax on a whim. I knew i liked the Elantra but once i saw the great price & excellent service Rob provided i was 'sold'. I got a 2012 Elantra, great deal, low interest, & a monthly payment im comfortable with. Thanks Rob for working with me!

Jesse L

Apr 18, 2014

I went to HQ Hyundai in Sanford to get some warranty work done my 09 Sonata. While I was waiting for service to be done, I began to tour the lot. Tim came out to me a couple minutes later and I thought to myself " oh, here we go... a pushy, overbearing, full-of-BS car salesman." Well, I was extremely wrong. The HQ Hyundai team was so friendly and helpful. Whether I told them I wasn't interested or was, Tim treated me the same. Willing to answer any question with an honest answer. Long story short, I left with an awesome brand new 2014 Hyundai Sonata at a great deal. The entire process was quick and painless. I told them how much I wanted to pay and what I wanted to get and they didn't try to haggle me or rip me off. They were able to give me a good deal on my trade in and my new car and I left as a very happy customer. I would highly recommend HQ Hyundai in Sanford to anyone. Great service, great cars. Thank you Tim McArdle! You have made me a loyal & happy customer.

Kline2944

Apr 18, 2014

Having already own two Hyundai's I knew what I was looking for and what to expect from Hyundai - an excellent vehicle and a professionalfriendly personnel. The vehicle and dealership easily met my expectations. Robert Duran exceeded all expectations with his friendly,professional humanness . Its hard to explain, but Robert's qualities on a person to person basis made theexperience much more than just buying a car. My wife and I had the opportunity to connect with special person, andthat brief encounter and seeing him again today about window tinting, made our trip and purchase special. I would gladly recommendRobert and Headquarter's Hyundai to anyone.

jesse060408

Apr 17, 2014

I went to HQ Hyundai in Sanford to get some warranty work done my 09 Sonata. While I was waiting for service to be done, I began to tour the lot. Tim came out to me a couple minutes later and I thought to myself " oh, here we go... a pushy, overbearing, full-of-BS car salesman." Well, I was extremely wrong. The HQ Hyundai team was so friendly and helpful. Whether I told them I wasn't interested or was, Tim treated me the same. Willing to answer any question with an honest answer. Long story short, I left with an awesome brand new 2014 Hyundai Sonata at a great deal. The entire process was quick and painless. I told them how much I wanted to pay and what I wanted to get and they didn't try to haggle me or rip me off. They were able to give me a good deal on my trade in and my new car and I left as a very happy customer. I would highly recommend HQ Hyundai in Sanford to anyone. Great service, great cars. Thank you Tim McArdle! You have made me a loyal & happy customer.

mike4112014

Apr 16, 2014

On 4-11-2014 I returned to the dealership for a customer service issue I had with the customer services agents from the hyundai.com website. I went to see my sales person Nick who was busy with another customer at the time and he turned me over to Jake Von Radesky who said he would be happy to assist me.Jake right away assured me that he was here to help me with what ever problem I was having. At the time I was not feeling real happy with the help I had received on the phone prior to coming back to the dealership. Jake was a good listener and was able to make me more at ease. Even though this customer service issue did not involve him directly he made an unhappy customer a happy customer again and corrected the problem.I am a big customer service person and Jake showed me that he also cares about customers. He was a team player and stepped up to the plate when Nick was busy and did what had to be done and do right for the customer.I have been a customer at this dealership for 9 going on 10 years now and this is the reason I came back to buy another vehicle here. In today's market anyone can sell you a vehicle but it's the relationship you have with the dealership and it's personnel after you purchase it that keeps you coming back and telling others about the quality of service you received.I will continue my relationship with this dealership and will refer family and friends that maybe looking to purchase a Hyundai to them.Thank you Jake for representing your dealership in a professional matter and providing excellent customer service this is what keeps customers coming back.Mike

Sdup

Apr 15, 2014

Captain Dave was an extremely helpful salesman who was not too pushy. Which is what I loved about him most. He made me feel like the decision I was making was entirely up to me. This was my first new car I have ever purchased and he left me walking away with nothing but smiles. I would definitely recommend this dealership and this sales man to anyone!

Tracy

Apr 14, 2014

Ryan King is awesome! My young sister who lives in Orlando was in a bad situation and needed a car. I, unfortunately, live two hours away. However, Ryan King communicated with me via text, voice, email and even Fed Ex to be certain I was well informed about the car deal. Well, now my sister is in the right car for her-warranted and at a great price-thanks to Ryan King.

Tracy C

Apr 14, 2014

Ryan King is a wonderful individual. My young sister was in a difficult situation and Ryan put her in the right car at the right price and made all the paperwork simple. I live 2 hours south and Ryan strove to communicate all with me via email, voice, text and Fed Ex. Thank you, Ryan King!!!!

ashleymv

Apr 14, 2014

I had the most amazing car shopping experience. Robert Duran was such a professional and awesome person. I would recommend this dealership and Robert Duran to anyone.

Sharron R

Apr 7, 2014

I really enjoyed buying my new car and my salesman Mr. Tim McArdle was excellent! He worked with me at getting me the best deal and was very attentive to my needs and did not keep me there all day. The whole process, customer service and friendliness of the dealership was top notch! I will buy from here again..

Air Force Veteran and USAA Lifetime Member

Mar 24, 2014

I went to this dealership very apprehensive about purchasing a 2003 RAV4 - lots of dealers, sometimes treat you like crap if you are making a purchase under $10,000 - not HQs Hyundai - I was very pleasantly surprised at the quality of service. I received FIRST CLASS, Premium Luxury treatment - yes all that for a $10,000 car! From the moment I called the Internet sales person, Jason, he was exceptionally friendly and thorough in describing the vehicle and even walked outside to take a look since they just received it in on a trade. Photos were sent immediately, and I was eager to make my appointment to see the car based on Jason's enthusiasm and description about the vehicles condition. Upon arriving I was met by Randy - Surfer, Biker, down to earth and knowledgeable salesman - no pressure at all. He introduced himself and from their on he took his time. He knew everything about the vehicle and we quickly went on the test drive. I was very surprised at how exceptionally clean the vehicle was - the detailing was superb. They had done a complete safety check and tuned it up so well, it was humming. I know the DEALER ALWAYS WINS, but Randy became my advocate to make sure I received the best price. This review is being provided by a veteran who is struggling to find their way back and was exhausted with the lack of professionalism at a number of other dealerships throughout Central Fl - from the sales manager, customer service, Alexis the cashier and the gentleman who handled the transaction it was a rewarding experience. RANDY THANK YOU, THANK YOU and THANK YOU, especially for the little details you want about and beyond to get my car ready for the road....I do have a job now and I will be back and send as many folks as I can your way. I know I have a choice to purchase vehicles anywhere, but its about the experience. So wherever you go, I'm coming there to get my car - so Headquarters Hyundai, its in your best interest to keep this guy, because I will be back and I am bringing others with me. Oh I can't forget the detail crew, thanks for the extra mats you had sitting around, it literally rained the first day of driving and I am so grateful the inside didn't get dirty because you hooked up this lady. THANK YOU as well. I will be back to get my premium car because of your premium level service - you now have one very loyal customer.

Staceymmmiller

Mar 23, 2014

Nic natole was friendly, helpful and respectful of my time and budget. The showroom was clean and the other staff i met were great! Thank you for headquarter hyundai for my car...i love it!

MMejia95

Mar 14, 2014

I bought the 2013 hyundai genesis coupe 2.0T premium and it is everything i could ever dream of. Captin Dave was so helpful with my purchase. He was sweet, fast, and helped me take home the car of my dreams. He has great customer service, He was able to explain everything clearly. He was very friendly and was able to lower the price to something affordable for me.

pcaeverett

Mar 8, 2014

We went into this dealership (almost an hour away from our house) because they had the exact used car that we wanted at a reasonable price. The customer service was great, they worked with us as we arranged our own financing (which took a couple of days), and Robert was especially friendly. My only real complaint would be that (just like every other dealership I've ever worked with) even though we came in knowing the car we wanted, it still took hours to get things take care of. What made up for that, though, was the condition in which my used car was prepared to take home -- detailed cleaning, full tank, and new tires. I thought the dealer fee was a little much, but this service definitely made it easier to swallow. Trust Robert -- he'll take great care of you!

try2catchmike

Mar 7, 2014

Complete opposite of what I expected at a car sales lot. Knowledgeable and friendly sales representatives showed me the features of the vehicles and outlined how they stand out against the competition. Vehicles did not have what I would call "hail mary" prices on the windows. Headquarters Hyundai was easy to negotiate regarding price and additional warranties. They will put you in a car for a good price. Will definitely use them again in a few years for a new vehicle. Highly recommend Bob Dennis.

Ldmorton

Mar 1, 2014

I gave the ratings above because I found the people To be friendly and courteous. When I went to headquarter Hyundai to get information, Tim Mcardle met me at the door answered my questions. More importantly he followed up the next day to find out if I had other questions concerning the cars and invited me to take some test drives. After shopping other dealers, I met with Tim and arrived at a deal. I appreciate also working with Joe and Amad as well. I would certainly recommend Tim Mcardle and the headquarter Hyundai tea

cowboybravesfan

Feb 25, 2014

Tim Mcardle was excellent during the buying process...thanks

SumSum

Feb 22, 2014

I had been looking for a new car to purchase and had been to 5 dealerships before I came to Headquarter Hyundai. I was so disheartened because my credit isn't great and no one else was willing to work with me. I called Headquarter Hyundai today and spoke with Joel. I explained my credit situation and what I was looking to spend. He very kindly told me that he could help me, and to come on in. When I got there I met Joel, and he introduced me to my salesperson, Byron. What a wonderful person to deal with! Byron was kind, helpful, informative, pleasant, sincere and genuinely wanted to help me buy a car. In less than 2 hours, I was in the financing office with Vincent, where I received great and personable service as well. I drove home in a brand new 2014 Elantra and couldn't be happier. My experience today is greatly appreciated and I will refer everyone I know in need of a vehicle to this dealership. The staff is professional, courteous, informative and respectful. I'm so happy with my new car. Thanks Headquarter Hyundai!

Jeri Brannon

Feb 15, 2014

Robert was very helpful. He went beyond customer service. He helped me get the best deal. Very friendly, and overall experience was great!

dsincere1

Feb 13, 2014

I had the privilege of working with Robert Duran and the team at Headquarter Hyundai. I normally hate dealing with dealers due to overwhelming hassle of calls and message. This team was very laid back and Robert gave me and my wife the tools to make a great choice of a vehicle. The process felt like they worked the best deal for me and I came out with the car I wanted. I would recommend this dealer to anyone looking for a very nice car with great warranty.

jb_thurman

Feb 12, 2014

I gave HQ Hyundai 5-great marks because our overall experience was very good. Each person upon our arrival to the dealership was respectful and not pushy. Our sales person Tim Mcardle was fantastic! We were able to take two weekends with him looking and test driving used cars; he was patient with no stress. It was evident to us that he had our best interest in mind; that was to serve us with quality products and information so we could make the right choice. We had had our hearts on one vehicle, but Tim had the shop check it out for certification. When the car was found not up to certification standards he was honest and contacted us with the news. Although, we began our visits looking to buy a used vehicle, in the end the best deal got us into a new 2013. Anjum Khaja was great in processing our paperwork and made the experience less threatening than past times at other dealerships. We are quite happy and are enjoying our new car!

JOHNOO

Feb 7, 2014

I was helped my Robert. He was very professional and knowledgeable. Overall I had a good experience buying a car and got a good deal.

Bruce McM

Feb 6, 2014

I have purchased probably a dozen or so cars through the years. My experience with Tim McArdle was outstanding and I would easily say the best of my car buying experiences. He went out of his way to provide ACCURATE information that did not change. He knew the product and was great help and resource in making the shopping experience very, very, much a positive one. I will highly recommend him to all interested in purchasing a new car.

susanlea84

Feb 6, 2014

Robert was a great salesperson to help me with making a decision on what opportunity I wanted to pursue when it came to my car. He laid out all the options, told me the pros and cons with each decision, and made me feel comfortable that I made the right decision without any stress or pressure. He is personable, friendly and knowledgeable. I would recommend Robert to anyone interested in buying a Hyundai.

Martin r

Feb 4, 2014

The dealership headquarter hyundai has an amazing people working there .Byron Droira was helpful and make me a great deal in a new car instead of a used one.Definitely I will recommend this dealership and will send my friends to Byron.

martinrios

Feb 4, 2014

The dealership headquarter hyundai has an amazing people working there .Byron Droira was helpful and make me a great deal in a new car instead of a used one.Definitely I will recommend this dealership and will send my friends to Byron.

Av8r

Feb 2, 2014

Our salesman Tim and sales manager Bill were good folks. Honest, professional and easy to deal with. Rate both of them with 5 stars The general sales manager and finance manager were not. Rate them at Zero stars. Old school, pushy, threatening tactics and tried to force us into a deal we did not want. Tim and Bill saved the deal by being true professionals. The owner of this dealership would do well to keep, and promote, people like Tim and Bill, and rid himself of the others who made our buying experience less than pleasant. Would highly recommend Tim and Bill, but due to the others cannot recommend this dealership.

smm0621

Jan 21, 2014

Best car buying experience... Capt. Dave was honest, friendly, extremely knowledgeable and a pleasure to work with. I would definately recommend this dealership and the hyundai vehicle.

AngieReese

Jan 19, 2014

My salesman, Tim McArdle was terrific. Tim made my buying experience a good experience. I could not believe how simple and easy the buying process was. Tim was so understanding and made the process so simple to understand. Tim met all my financial needs from the beginning of the process. The finance manager was another wonderful person to deal with. He made all the paperwork that I signed easy to understand and he also offered great prices on maintenance packages, that I took advantage of. I highly recommend this dealership to all, great prices and customer service. Tim McArdle will definitely have my business again.

angreese

Jan 19, 2014

My salesman, Tim McArdle was terrific. Tim made my buying experience a good experience. I could not believe how simple and easy the buying process was. Tim was so understanding and made the process so simple to understand. Tim met all my financial needs from the beginning of the process. The finance manager was another wonderful person to deal with. He made all the paperwork that I signed easy to understand and he also offered great prices on maintenance packages, that I took advantage of. I highly recommend this dealership to all, great prices and customer service. Tim McArdle will definitely have my business again.

Drewski

Jan 17, 2014

Being there with my son on his first new purchase was a pleasant experience and a overall pleasure.

Jucaroa

Jan 7, 2014

Gracias a Robert tuve la mejor experiencia en mi vida para comprar un carro, verdaderamente fue todo fantastico y excelente. Everything perfect. Thanks for all.

jackiehenry

Jan 2, 2014

I gave this dealership a great rating for who I dealt with when purchasing my certified used hyundai elantra. Captain Dave Rogers was by FAR the best car salesmen I have ever had the pleasure of working with. He made my purchase a breeze, was extremely willing to let me LEAVE, think about my options, and happily come back to buy with him. He had a phenomenal way about him to make me enjoy my time looking for my new car, when its normally stressful with most. I am a 23 year old college student and he went above and beyond to be caring and help me overall find my perfect fit! I will be following him wherever he chooses to go for future purchases!

dschienhoft

Dec 25, 2013

Robert & Joel were fantastic in every way, service, price and selection. I will be recommending them to anyone who is looking for a new car!

GCoupe13

Dec 16, 2013

I had my Genesis waxed and detailed at the dealer and they made it look like it just came off the delivery truck. First time I have ever been that satisfied with a wax detail. And it was recommended by Chris in service; he always looks out for the customers.

Kathryn Forrest

Dec 16, 2013

Everyone went out of their way to help me. Bob Dennis is an excellent sales man. No pressure or pushing.

kathrynforrest

Dec 16, 2013

They all went out of their way to work with me. I highly recommend them. :-) I hate going car shopping but it was a pleasure dealing with Bob Dennis.

Linda V.

Dec 15, 2013

I previously owned a 2001 Santa Fe and was the original owner (owned for 12-1/2 years). I loved the vehicle and the service department at the dealership is awesome! Jay Steiner, my Service Advisor, has always been so helpful, courteous and attentive to all the service needs that I had. I knew that when it was time for another vehicle that I definitely wanted another Hyundai. I finally made the decision to get a new vehicle and decided on the Tucson. Ryan King is the Sales Professional that assisted me. I had a game plan in place when I arrived to purchase the new vehicle and Ryan worked with me to make that plan happen. I am now the proud owner of a new 2014 Tucson and I love it! I would highly recommend a Hyundai to anyone that I come across that are in the market for a new or used vehicle and will definitely send them to Headquarter Hyundai to work with Ryan and see Jay for any service needs. Ryan and Jay as well as the entire staff have been a pleasure to work with.

mlafata

Dec 15, 2013

I first priced my vehicle online and then went to visit the Hyundai location. I worked with Bob Dennis who not only was incredibly professional, and a true gentleman but went out of his way in helping me get the car. I am so incredibly happy with my car and my financing plan! I would recommend this dealership to anyone in the market for a new/used car. I will certainly be back when the time comes!!

mlafata

Dec 15, 2013

I first priced my vehicle online and then went to visit the Hyundai location. I worked with Bob Dennis who not only was incredibly professional, and a true gentleman but went out of his way in helping me get the car. I am so incredibly happy with my car and my financing plan! I would recommend this dealership to anyone in the market for a new/used car. I will certainly be back when the time comes!!

adlopez1

Dec 14, 2013

The service at Headquarter Hyundai was amazing! I felt right at home when I walked in. The internet sale gentleman, Joel Himmel, was extremely helpful over the phone. He took the time to look at my information and give me options to meet my needs. Byron Drolra, was such a friendly person. During our test drive he told me about the car features and how to work them. Finally, after being approved and finalizing the financial side of the purchase, I asked Byron to take a picture of me with my new Elantra. He had the idea to get a bow from one of the showroom cars and put it on the car as a Christmas gift to myself. I highly recommend this dealer to anyone that wants to buy a car. Friendly staff and very helpful. Thank you so much!!!!

Senior consumer

Dec 11, 2013

The staff was very accommodating and made the process a positive experience.

#scammedbyhyundaidealer

Dec 10, 2013

I would avoid this place. The sales person was nice, but.....The deal included fees and tag costs, which were quite hefty. But TWO WEEKS LATER I received a call that I had to pay more if I wanted the title. As I understood things, the bill of sale (where the fees were listed) was Final Sale. But NO! I find them to be unscrupulous.

spaman67

Nov 27, 2013

I first got prices on the internet, compared them to other dealer's prices, and found Headquarter Hyundai to be the best prices. Then I went to the dealership and worked with Ryan King. He is a real gentleman, very professional, and goes out of his way to get you the best deal and best service. I am very happy with my purchase and the process of purchasing with Ryan. He then followed -up to make sure I was happy after the sale a day or so later. I would recommend anyone give this dealership their first choice when buying a car - I know I certainly will.

spaman67

Nov 27, 2013

I dealt with Headquarter Hyundai by phone and internet first, and quickly found out they are very honest and upfront about pricing. I was so impressed that I drove 58 miles to the dealership. I worked with Ryan King. He was very professional, courteous, and straightforward. He did not play games. I really appreciated that. I bought the same day I visited the showroom and have no regrets for this very pleasant and efficient service. Ryan has followed up to see that I am happy and to address any after purchase concerns. I am very impressed with Ryan and this dealership and will encourage anyone considering a Hyundai to visit this dealership!

CADDY MAN

Nov 20, 2013

I PURCHASED MY 2006 CADILLAC DTS FROM HEADQUARTER HYUNDAI SALEPERSON ROBERT IS THE BEST HATS OFF TO HIM EVERYBODY RIDES THANKS!

Marty

Nov 19, 2013

I went to Headquarter Hyundai looking for a new car and I met salesman, Ryan King, who was patient enough to help me walk through the process of choosing a car that was right for me. He worked very hard to get me the right price with the right features that worked for me. The dealership even paid the last few months of my lease. I walked out with the car I wanted with no money down. The whole process was a great experience! Go see Ryan at Headquarter Hyundai. You can't go wrong!

B Rahman

Nov 17, 2013

I drove up from Ft. Myers FL, to look at 2012 Lexus CT200 hybrid, I met Mr. Ryan King, who was very helpful and knowledgeble. We were able to come to agreeable terms and I bought a car. I would recommend this dealership and salesman to anyone looking to purchase a vehicle.

Nixa & Raymond Nieves

Nov 14, 2013

We came all the way from Tampa to this dealer to get my new 2013 Veloster. We were shopping around for a while and it was really the best decision we made. The service was EXCELLENT and Mr. Robert Duran took great care of us. You guys rock!

NickiLola

Nov 14, 2013

Recently we purchased a 2013 Veloster Turbo. We were fortune enough to have Robert assist us. I havepurchased many cars in the past from different dealerships and Robert is the only one that's not onlyshowed professional courtesy but also took extra time to help us with our automotive needs. If the rest ofyour sales people are as attentive to their customers as Robert was to us then your company is trully blessed.Very satisfied customers,Nixa & Raymond Nieves

Mewser

Nov 13, 2013

I've had my Toyota Solara for over 9 years and because it was getting pricey to repair it was time to move on to another vehicle. I had been looking at the Elantra for a few months and read reviews (Consumer Reports recommends it) and looked at youtube video reviews as well. Although I was confident the Elantra was a good fit for me I was nervous about purchasing a new car from a dealership and was unsure how the process would go. Not only that I was afraid of paying too much and getting the runaround. However Headquarter Hyundai proved me wrong. Everyone there was fantastic and I never felt pressured. My salesman was Captain Dave and he is so knowledgeable about the Elantra; he explained the safety features, engine components, and interrior features like bluetooth and satellite radio and along with the test drive helped solidify my decision to puchase it. When it came time to finance the vehicle I figured the interest rate would be high and I would have to haggle with that since everything else up until that point went smoothly. But again I was proven wrong! He got me a great deal on my loan and gave me time to think things over. I'm so glad I went to Headquarter Hyundai and would definitely recommend anyone to puchase their next car from Captain Dave! I love my Elantra!

mbender71

Nov 5, 2013

My wife and I previously owned a Sonata which we purchased from Holler Hyundai some years ago. Back then Holler was very good but these days not so much. When we tried to trade our Sonata in for a new Azera, Holler really didn't want to take care of us again. Sad. So we headed up to Headquarter Hyundai in Sanford and found a totally different purchase experience! Our sales person, Chad Lobeck, was a super friendly gentleman who didn't push and was very receptive to all our questions and requests. After running a quick set of numbers (really, they get right down to business and don't like to haggle.. come in knowing what a fair price is for your trade and your new car and you won't have to) we actually decided to purchase 2 Azeras to replace both of our cars. We got a super deal from the general manager (Thanks Joe!) and left super happy with our brand new Hyundais!! Sorry Holler, you blew it!

Glenmont53

Nov 3, 2013

I want to Thank Robert Duran Sr of your staff for the excellent customer service given me during the buying process. He kept me informed every step of the way. He is a natural problem solver and a quick thinker helping to resolve and keep the process flowing. He is to be commended for the excellent job that he does for Headquarter. Respectfully, G. S. M.

deb1derly

Oct 25, 2013

I have been using this dealership for service for 3 years now and am very pleased with the changes made when Headquarters Hyundai took over ownership. I was glad to see that most of the service writers that I had dealt with in the past were still around. The one person I want to recognize in the Service Dept is Gayland Young. While there are other service writers who are pleasant, Gayland has always been exceptional in his knowledge, courtesy and personal attention to my needs. I now schedule my service appts with Gayland because of his familiarity with my 2011 Hyundai Sonata Ltd. He always addresses me by name when I arrive, even recalls several personal things about me and my family that we have discussed at random in the past and makes me feel like a valued customer. Gayland is a valued asset to your dealership.Deborah WunderlyA very satisfied customer

D Malloy "new Hyundai fan"

Oct 22, 2013

We just bought a new Elantra GT from HQ Hyundai, Sanford, and found it to be a good experience from their sales rep Chad including the HQ financing team. We were able to combine cash and financing so as to take advantage of Hyundai credits/rebates, and their pricing was more than competitive. Chad was a true professional sales rep, a good listener who facilitates the buying experience rather than having to explain "we can't do that on this deal because..." as you often hear at auto dealerships. An enjoyable buying experience!

vanellp

Oct 18, 2013

Captain Dave Rogers was the best. He worked with me until I felt I got a great deal. He was professional and courteous. He made the deal happen and I walked out a happy customer. I would return to Headquarter Hyundai in the future and would recommend them to family and colleagues.

cindyo

Oct 11, 2013

I found a great deal on a Hyundai Santa Fe on Cars.com at HQ Hyundai and went straight out to HQ to see it. Was able to test drive and make the deal that night. I feel the car was very competitively priced. Robert was my salesperson and he was great. Very friendly, helpful and not pushy at all. Unlike most car salesmen, Robert made me feel that he was really trying to help me get a good deal on the car, not trying to push it on me. I wish I lived closer to this dealership to take my car there for its maintenance.

W.Finn

Oct 10, 2013

We went to Headquarter Hyundai to look for a car and we were met by salesman, Robert Duran Sr. He assisted us in finding a car we liked and within our price range. During the process he was very friendly, helpful, knowledgeable, and we did not feel pressured to buy something we did not want. We had a very positive experience and would recommend Headquarter Hyundai when looking for a car.

WandaFinn

Oct 10, 2013

We went to Headquarter Hyundai to look for a car and we were met by salesman, Robert Duran Sr. He assisted us in finding a car we liked and within our price range. During the process he was very friendly, helpful, knowledgeable, and we did not feel pressured to buy something we did not want. We had a very positive experience and would recommend Headquarter Hyundai when looking for a car.

Dissatisfied customer

Oct 9, 2013

I was referred by a friend to go see Biggie and when I wen to the dealership. I was told he does not work there any more. at that point I should have left since I was referred to him. I stayed and talked to a Robert and he was very friendly and helpful.When I asked about the online price they told me I had to qualify for all these rebates. It was very disearning, and tidious. Never gaver me what I wanted for my car and never go to the price I needed. I would not recommend this dealership ever.

drmariopf

Oct 9, 2013

Gayland is excellent at his job. Very Knowledgeable, friendly and polite. Headquarter Hyundai did good in keeping him. The place looks good as well. Keep up the good work.

GADA

Oct 9, 2013

Hace como dos semanas fui a ver carros a Headquarter Hyundai , pues estaba interesada en un Sonata ,el vendedor Byron Droira se me acerco y amablemente me atendio,el me enseno las caracteristicas del carro ,y fue muy paciente conmigo pues la verdad yo estaba indecisa ,no he comprado carro aun pero si lo hago ,es cien por ciento seguro que regreso a Headquarter Hyundai y pido que Byron Droira me atienda ya que fue conveniente para mi que me atendiera en mi idioma y sobre todo por su amabilidad.

dashelter

Oct 5, 2013

Robert Duran is the reason why we bought our Mercedes Benz ML 350, in addition to the fact that we love it, of course. Inaddition, Robert is the ultimate embodiment of true, real customer service and customer satisfaction. He goes way out of his way to make sure that you walk out the happiest customer in the world. Robert even made sure that, during his day off with his family, that we were taken care of to our utmost satisfaction with the vehicle. Robert had completely exceeded our expectations - as a top-notch salesman at HQ Hyundai and, as such, has made our car-buying experience the ultimate best.I would recommend Headquarter Hyundai to anyone buying a car and make sure you ask for Robert Duran. Robert is definitely someone devoted to, not only 100% satisfaction, but to even 500% or more customer satisfaction due to his unparalleled and unique customer service skills.We will shop there again because of Robert, the best salesman we've ever interacted with and who's always concerned about his clients and wants them to make the best possible buying experience.Again, because of Robert Duran, we are very happy with our purchase and would recommend him to anyone who decides to buy a car at HQ Hyundai.Robert, once again, you are THE BEST and we appreciate your optimum dedication to ensure that all your customers, including ourselves, walk out of your dealership feeling not just happy, but VERY, VERY, VERY HAPPY. We are much grateful and thankful for your services and undivided, utmost commitment to EXCELLENCE in all you do!!!!!Best,J.B.

Jerry Hesketh

Oct 1, 2013

Took my car in for service Bob Dance sold out. Lube, oil change and tire rotation. There is a short distance for them to bring my car out. Wife got in to drive it off and there was a loud thumping noise in the front right of the car. I got in drove it about 50yds, turned around and took it back to service. Ask to speak to Service Manager, ask him to drive it, said he has been in the business for over 30 years, would not drive it. Took it back in to find out the lug nuts had not been tightened. The tech should have noticed it when he brought it out. Then a mechanic came out and said he was "training" someone. I will "never step foot in that place" and naturally never by a car there.

George Shamey

Sep 27, 2013

The New Headquarter Hyundai made my car buying experience Great ..They went the extra mile to get me what I wanted and needed and made me very happy. My salesman Robert had the energy and drive to go over everything with me and what I wanted ..and the Sales Manager Joe worked with me on all aspects of my deal. This Dealership is the place to go if your in the market for a new stylish Car and a Great Car Buying Experience...Way to Go Headquarter Hyundai

psl825

Sep 27, 2013

We purchased a Santa Fe Sport from Headquarters Hyundai. It was a very good car buying experience mostly due to our salesperson, Capt. Dave Rogers. He was very knowledgeable, informative and extremely patient with us. Highly recommend this dealership and Capt. Dave. Thank you Dave!!!!! The Long Family

GeorgeShamey

Sep 26, 2013

The New Headquarter Hyundai made my car buying experience Great ..They went the extra mile to get me what I wanted and needed and made me very happy. My salesman Robert had the energy and drive to go over everything with me and what I wanted ..and the Sales Manager Joe worked with me on all aspects of my deal. This Dealership is the place to go if your in the market for a new stylish Car and a Great Car Buying Experience...Way to Go Headquarter Hyundai

nikkivolz

Sep 26, 2013

It was Labor day weekend and I noticed the sales add in the paper for Headquarter Hyundai. I had been wanting to look at cars for sometime now, but I'm a single mom and had not had a car payment in 10 years, so I was nervous about having a car payment. When I arrived at the dealership I met my wonderful sales man Captain Dave! He made my car buying experience an excellent one. I was nervous when I arrived and he put me at ease with his caring manner. He was understanding about my finances and what I was looking for and what I could afford. I ended up getting my new Elantra that day!!!!! The finance manger was also Great!! I love my new car!!!!!!!

Swazie

Sep 25, 2013

Gayland has helped me with service at least twice and each time is friendly, professional and efficient. Last time went above and beyond to accommodate my needs. His dedication should be appreciated, as it reflex positively in his customer service.

Edgar Valdez

Sep 23, 2013

Robert Duran is the sales representative who was helping me with the selection of the car and assisting with the all my requirement for the new car I was looking for.

donandginny

Sep 22, 2013

Captain Dave Rogers was personable, knowledgeable, addressed all of our questions and helped us find the right vehicle for us and our budget. The interaction with Captain Dave made our car buying experience a positive and successful one. All staff at Headquarter Hyundai were courteous and friendly.

Connie

Sep 21, 2013

My husband and I had a wonderful experience on our trade-in and purchase at this dealership. They worked with us and met our needs, and we left feeling we received great service and a great deal.

gracielin

Sep 21, 2013

When ever I visit the service department with an issue whether it is something major or just a quick fix my go to guy is Chris Sweet,. his name matches his personality.. He is always very respectful and courteous. I have had my vehicle for 3 years now and never have had a problem that could not be easily remedied. Thank you for the great service.

lorna

Sep 19, 2013

My family wanted to buy a car for my use to work as i was taking the bus. Anjum was introduced to us. After some conversation, i was not qualified. That was it. But Anjum kept sending me an email as to where i am in my buying status. I didnt mind him but he was persistent in getting in touch with me thru email . And we did it. We got the car. Thanks for Anjums patience with me.

Cindy's

Sep 17, 2013

I had a great experience with my purchase of my new Hyundai thanks to Robert Duran at Headquarter Hyundai in Sanford Florida. Robert Duran made the car buying process easy because of his friendly professional approach. We worked with his team mates and they were all just as friendly and professional. I really love my Santa Fe and would recommend a Hyundai and purchasing from Headquarter Hyundai to anyone in the market for a new car. Don't forget to ask for Robert Duran

louissanford

Sep 17, 2013

I went to Headquarter Hyundai to look at Hyundai Sonata's. I was introduced to Raymond"Biggie"Morales by Walter Cliett. I came to look at Sonata's but after talking with Biggie. He recommended the Hyundai Genesis, after taking the car for a ride a fell in love with it.I was currently driving an Audi A8. That was the kind of car I was looking for, after a bit of talking Biggie put the Genesis what where I wanted it to be.I am very happy with the customer service and of Biggie's knowledge. I would highly recommend Biggie to anyone I talk to

mikeacfla

Sep 17, 2013

In and out quick. All were nice. Sales (Hector Hernandez) and finance (Elijah) good to work with. Would recommend this dealership as I didn't feel ripped off.

Jay & Dev

Sep 15, 2013

WOW! Headquarter Hyundai Sanford. You guys are amazing. we have nothing but praises for Tim McArdle (in sales team) and Matt Dowd (in finance). Tim was courteous from beginning to the end and very knowledgeable. He was able to answer all our queries. After learning our needs he guided us in right direction and in the end made it easy for us to purchase the car we were looking for. As for Matt Dowd (in finance) we have known him for a very long time and we value his opinion and advice implicitly. He made everything work for us in buying our Sonata. This is our 2nd Hyundai but our experience here at Headquarter Hyundai Sanford surpasses all our expectation. Well done Tim and Matt, we would recommend all our friends to you.

Rolf Thimm

Sep 14, 2013

I was looking for a comfortable adorable car to fit my needs when I found a 2013 Hyundai Sonata GLS with the help of Raymond "Biggie" Morales. He was knowledgeable about the vehicles and outgoing as a salesperson. I enjoy my new vehicle, thanks to Biggie.

Michele Manadara

Sep 13, 2013

I went into Headquarter Hyundai looking for a stylish yet roomy vehicle. I was dead set on a Genesis. I went in and spoke with Raymond "Biggie" Morales. He showed me the Genesis but after listening to my needs and wants, he directed me towards the Sonata Limited. I feel in love immediately. Thanks to Biggie's and his knowledge and ability to listen I couldn't be happier with my Sonata. Thank you so much Biggie.

emcpherson

Sep 13, 2013

I've been having my vehicles serviced and repaired at this location for the past 12 years, and I must say thatI'm very satisfied with the work and service that I've received. My service advisor Gayland always greets mewith a smile. He's a very polite young man and he's very knowledgeable of his job. I feel very comfortableknowing that when I leave my vehicles with HQ Hyundai that they are in good hands, and the job is always welldone. Thanks HQ Hyundai for your outstanding service.Ernest McPhersonSanford, FL

Manadara13

Sep 13, 2013

I went into Headquarter Hyundai looking for a stylish yet roomy vehicle. I was dead set on a Genesis. I went in and spoke with Raymond "Biggie" Morales. He showed me the Genesis, but after listening to my needs and wants he directed me towards the Sonata Limited.I fell in love immediately. Thanks to Biggie's knowledge and ability to listen I couldn't be happier with my new Sonata. Thank you so much Biggie!

Chary

Sep 11, 2013

I purchased a car from Bob Dance a few months ago, unfornately the Elantra coupe I bought I loved but it did not meet my family needs. I called and talked to Walter Cliett, he said he could work something out. When I came in Walter introduced me to Raymond"Biggie"Morales, I was trying to get into and Elantra Limited, but Biggie recommended the Sonata cause of my family and needing the sapce and room. I am very glad I listened to him, I love my Sonata and so does my family and we all fit copmfortably. Thank you again Biggie

ELIZABETH GONZALEZ

Sep 11, 2013

Being a previous owner and after extensive research on the internet. On 9/8 I decided to go car shopping. I went to the Sanford Headquarter and met Tim Mcardle. After a few minutes with Tim he was able show me variety of models and targeted my taste and needs almost to a T. Wow it was an experience. I did not feel pressured in making a decision. Actually I had already made my decision before arriving. I wanted a Hyundai. Like I said I owned a Hyundai before. That day I didnt leave with the car but I was very happy and satisfied I made a good buy. The following day I got into my new car leaving very satisfied with my choice. Tim Mcardle was very personable and was very patient with my while I made my calls to friends and family for feedback, but to a very important person and friend my mechanic who recommended Hyundai for my next new car purchase. So Tim passed my acceptance test. Thank you.

wilma H

Sep 11, 2013

Ray was a great sales person. He new his product and was very professinal. I would recommended him and the dealership to every one.

Happy Customer

Sep 10, 2013

I purchased a 2011 Hyundai Santa Fe from Headquarter Hyundai and I wanted to take the time to let you know what wonderful service I received. Ray (Biggie) Morales is a very friendly and professional salesperson. I did not feel pressured or rushed while choosing my new car. I will be sure to tell all of my friends about my wonderful service!! Thanks Biggie!

osvalsand

Sep 8, 2013

We wanted to buy a Hyundai, we decided to shop around to see what dealer gave us the best deal. Headquarter Hyundai was the first dealer to visit. Robert Duran was very helpful and patient with us. They provided us with different auto financing alternatives. We are very grateful and happy with our new car. Thank you Headquarter Hyundai!!!

KellyJons

Sep 4, 2013

I took my car to be serviced at this dealership and was pleasantly suprised. I had never visited Headqaurter Hyundai and was not sure of their service department. My car had been flashing the service engine light for a few days and I was getting worried. The service I received was excellent and I was totally satisfied with the overall experience of the service department. The name of the technician that worked on my car was Tim. Thank you Tim for doing a great job and I will definitely let my friends know to visit Headquarter Hyundai in the future!

AnnK

Sep 3, 2013

I am so happy that I went to Headquarter Hyundai and so grateful that Raymond Morales helped me. His nickname is Biggie and I can see why, he has a very Big Heart! He was patient, kind, friendly and knowledgeable. I ended up buying a 2012 Hyundai Accent and I couldn't be more pleased. I would tell anyone looking for a car to go see Biggie at Headquarter Hyundai.

Bruce

Sep 3, 2013

I went to Headquater Hyunai for a used car. I was greeted by an excellent salesman, Raymond Morales. They call him 'Biggie'. He is a genuine guy who didn't try and take me for a ride. He answered all of my questions promptly and didn't give me an run around. I ended up buying an Elantra. I'm completely satisfied and would highly recommend both Headquaters Hyundai and Ray Morales.

Nanci Biebighauser

Sep 2, 2013

I bought a car yesterday at HQ Hyundai. Walter, Scott, Bill, and Ahmed were all incredibly helpful. Scott HAS to be the most patient man in the car business! Walter is the ultimate gentleman. Bill is the perfect tower man, and Ahmed did everything possible to make F & I a pleasant experience. Having had a successful career in the car business, I am very aware that I was probably NOT the easiest customer, but their courtesy, patience, kindness and professionalism never wavered. I will send everyone I know to these special men who made my buying experience amazing. Gentlemen, I salute you. You're the best in the business! Thank you so much.

LAllen

Aug 31, 2013

I had a very positive experience buying my lease vehicle from Robert Duran. He was very helpful and answered all my questions. He cares about his client. I also use the service department at Headquarter Hyundai and they are great, very timely with the work I have had done. I will be coming back when I need another car.

charlene

Aug 30, 2013

Thank you Sean Gilbert for really helping me out! You were amazing and made everything so much easier to understand I will absolutely be using you again!!

cat

Aug 28, 2013

I am pretty much useless when it comes to cars, but when I called and talked to Sean Gilbert he explained everything to me that made things easily understandable. he provided excellent quality customer service

Luis Raul Vazquez Mercado

Aug 28, 2013

I needed a part for my vehicle, and I receivef a wonderful service from Raul Santo. He was very helpful and very knowledgeble about the problem I was having. Great customer service from Raul Santos. Thank you in advance, Luis Raul Vazquez Mercado Wwsitoataol.com 917-449-0173

Sean gilbert

Aug 28, 2013

Thanks sean Gilbert for your help ill will use u guys agin and tell my friend about u

JHay

Aug 27, 2013

The overall process of buying a used car seemed like it was going to be a hassle. However, the outstanding quality of service and the experience I had at Headquarters Hyundai was unsurpassed. Ray Morales (they call him Biggie) was so helpful and knowledgable. He made me feel good about buying the certified Sonata. It's a reliable car in pristine condition, low mileage and the cost was the best I had found. I am recommending Headquarters Hyundai and Raymond Morales to all of my friends and family.

Arthur

Aug 26, 2013

Raymond Morales aka Biggie was an incredible help! I definitely will use him again in the future and refer him to friends and family as well!

Arthur Wynn

Aug 26, 2013

Raymond Morales was absolutely helpful and very knowledgeable on all cars. Very personable and made me feel comfortable with buying a car.

Colleen Hook

Aug 26, 2013

I highly recommend Headquarter Hyundai! I've never had a better car buying experience. I was a little intimidated buying a car as a women. I thought I was going to be taken for a ride. But my sales associate, Raymond "Biggie" Morales, was so knowledgeable and sweet. He took his time and showed me various models. Test drove several, and he broke down the differences in their features, pricing, explained my financing options. It was incredible. I bought a 2013 Hyundai Santa Fe and LOVE IT! I would like to thank Biggie for that and recommend to everyone that if you want a helpful and not pushy sales person, go see Ray at Headquarters Hyundai!

Henry Brown

Aug 26, 2013

Robert was a great sales rep. U enjoyed talking with him. I would recommend him to everyone I know that need a car. He cares about his customers. Great job

Angel Plaza

Aug 24, 2013

I came in looking for Veloster and I can into Raymond"Biggie"Morales, he showed me the car and went on a test drive. When we got back we looked at my credit and unfornately I did not qualify for Hyundai's programs. Biggie did not treat me any differently he talked and figured out a way to get it down and now I am driving the car I want around the payment I wanted Thanks to Biggie. If you are around Headquarter Hyundai stop by and see Biggie he will take great care of you with out a doubt.

Holly O'Brien

Aug 22, 2013

I was headed to Headquarter Hyundai for a service appointment when I ran into Ryan. He greeted me with a warm and friendly smile. I was not there to buy a new vehicle but did leave with a new 2013 Hyundai Elantra. He showed me all the new features that had been added to the 2013 model and assured me I would love this vehicle as much as my last 2010 Elantra. He could not have been more right. I was so happy with the whole experience from start to finish. Ryan was very knowledgeable, patient and very pleasant to work with. I know I left with a great deal and a wonderful car. Way To Go Ryan !

lancebrumbaugh

Aug 22, 2013

My Wife and I had been having severe trouble with our older vehicle and as such it was time to begin the search for a new affordable and economical vehicle. After browsing the web consistently for months on end looking for deals we finally decided on either a Hyundai, Kia, or Honda. When we headed out to the dealership we had no intent of making a purchase, we were simply looking at our options. Justin Time greeted us after we walked their lot for about 15 minutes. This was nice, normally dealerships bombard you as soon as you walk onto the premises, however Headquarters Hyundai gave us space and time. After we spoke with Mr. Time and showed him the vehicels we were interested in we noticed that the sale price online was $3-4,000.00 higher than the price advertized online. We logged onto the site we had found the vehicles and showed Justin, and as any good salemen should he honored the advertized price. When it came time to work a deal on paper Mr. Time was on point and worked dilligently to reach an agreement that I could afford. I would highly recomend anyone looking for a great dealership with excellent prices and excellent customer service to check out headquarters Hyundai.

Johuara

Aug 21, 2013

I'm happy with the service that the Capt. Ave had with me, he was very patient and has very good knowledge in his work, with his knowledge made me take the right decision at the time of my purchase. Great Job Capt. Dave Thank you

Will R.

Aug 21, 2013

Even though our salesperson German was new to that dealership, he was friendly and knowledgeable when we purchased our new Hyundai Elantra. He did his homework. Mr Navedo was helpful with assiting with the paperwork, good teamwork. Overall we had a long but pleasant experience.

Jane

Aug 17, 2013

This place was a great location to get my car serviced. I absolutely loves the short amount of time that it took to service my car and the waiting room was clean. The tech Tim who serviced my car even came to let me know what to be cautious of using to put in my cars radiator. It was overall a great experience!!!!

Teresa

Aug 17, 2013

I took my car to Headquarter Hyundai. Tim worked on my car and the problem is resolved. I would definitely recommend this dealership.

Carlos and Silvia

Aug 15, 2013

We want to express our appreciation to the excellent team of Headquarter Hyundai, special thanks to Hector Nevado for his great dedication, professionalism and for making what in the past for us used to be a long heavy and pushy process a smooth, easy and expedite process.

Rieanna FL

Aug 14, 2013

I want to Express my Appreciation to the wounderful staff and Management of Hyundia Head Quarter Special thanks to Ryan King for putting me in the that i wanted i Also , want to thank Raymond " Bigge" Morales who Help get Rid of the 4 legged Beast that made my car his home . ps A very Satisfied customer Rieanna.

walecf2

Aug 14, 2013

My wife 3 year old daughter and I came in wanting a new vehicle but not really expecting to get one. Robert came over and spoke to us like regular people, not prospective customers. There was no pressure at all, he didn't try to up sell us and listened to us as we voiced our concerns about purchasing our first new car. We had a horrible experience with Bob Dance Dodge and were a little gun shy about purchasing again. Robert eased our fears and kept us informed throughout the entire process. I would recommend this dealership to anyone, even if you had prior bad experiences in the past Headquarter Hyundai will ease your tension and do what ever they can to get you into the car you want. Thanks again, William and Jennifer Fawcett

richmr

Aug 11, 2013

We're really happy with our new Sanata and think we got a great deal. Robert was very professional and made our purchase experience go vey well. We'll see how the post purchase experience go's, but I'm very optimistic.

LeliaLamb

Aug 11, 2013

Was looking for a used car. I had been to several dealerships. I had almost given up hope. I am so glad I went to Headquarter Hyundai. I walked out with a new car, at a better price than any of the other dealerships' used prices. Will and Ryan went above and beyond to help me!

Okidd

Aug 8, 2013

I've bought two cars from Mr. Ryan King. He has been someone that I would refer to everyone. He took the time to inform me about each car that at anytime I could contact him if I needed anything. Usually when buying a car is not something we look forward to but Ryan King did not make you feel like you were at a car dealership. He has an amazing personality always positive and very up front with anything I asked. So see Ryan King at Headquarter H. Thank you again!!

Okidd

Aug 8, 2013

I had the best experience with Saleman Ryan King. I've bought 2 cars from him. He is a very real honest Saleman unlike so many others. He has the best personality, if I ever need anything he told me to contact him at anytime. I would refer him to anyone the nearest difference for me is he has been very honest from the beginning till the end of the sale. Thank you again Ryan for your great customer service skills and for making my buying experience a great one!

Happy Camper!

Aug 7, 2013

I took my son shopping for a new car. Initially we went to Universal Hyundai but I felt as though the salesperson was not giving us the best deal nor was the customer service satisfactory. A friend of mine told me about Headquarter Hyundai and told me to go see Raymond "BIGGIE" Morales. I was very happy with the customer service we received from Raymond, aka Biggie. Biggie was able to give us the best possible deal on a brand new Elantra, we saved thousands. My son could have been more excited.

jackcooney

Aug 6, 2013

The experience was outstanding. Captain Dave is one of the best salesmen I have ever worked with. He was detailed in his presentation of the facts; exhibited a great deal of patience with our many questions and his review of car details on delivery was outstanding. Also, John worked well with us in providing financial info and flexibility with the final price.Thanks again for an excellent experience........car is great product too

Happy Elantra Owner :)

Aug 5, 2013

Recently I purchased a new Elantra and I was very happy with the whole experience. Raymond Morales was a pleasant breath of fresh air and not your typical car salesman. He is friendly, funny, and very professional. He answered all of my questions without hesitation which gave me the confidence to make an informed decision when trying to select a new car. Ray, I will be sending everyone I know who is looking for a car straight to you! Thanks!

Hbooth

Aug 4, 2013

Captain Dave Rogers was our salesperson and he was "Great". We had some difficulty with the paperwork. The initial interest rate, tag transfer and a couple of other items were wrong and would have cost us a good bit if my wife had not scrutinized the paperwork after we returned home. This required a second trip to the dealership but all was straightened out. My wife likes the Elantra GT very much. Again Capt . Dave was "Great".

suzanneevans

Aug 3, 2013

Hq Hyundai is a great dealership, with a great experience. Especially in the service department, by the name of a employee named Robert Rodriguez. Outstanding service, and answered all of my questions, when asked. Thanks Hq Hyundai

robertspsp

Aug 2, 2013

The thought of going to a car dealership is nauseating. Past experiences have led me to believe all of the well known horror stories. To my great relief none of them were true regarding Headquarter Hyundai. Robert Duran provided excellent service. He was friendly, knowledgeable and fair. My overall experience was pleasant. I got a great car for a good price and I am quite pleased. Robert, Thank You, I will recommend you and I hope you're around to help me with my next auto purchase. Sincerely, Robert Spitler

Chuck North

Aug 1, 2013

I can't say enough good things about Headquarters Hyundai! Absolute great experience from start to finish! From the sales staff to the General Sales manager! They were simply the best! I have been looking for a new car for the past two weeks and had visited numerous dealerships only to walk away disappointed and angry at the whole car buying experience! Then one last effort I stopped in at Headquarters Hyundai, and wow was I surprised at the difference! I knew from the moment I was greeted by the first employee that I was going to be leaving in a new car! My salesman, Ryan King was simply the best! Honest, straight forward and very customer oriented! It must have been a 105 degrees that day and he, sweat and all, kept working hard to make sure I was completely satisfied! Make sure and ask for him when you arrive! My biggest shock was the general sales manager, you know the one who is in the other room behind glass working the numbers that are never in your favor? He actually not only came out and talked to me, but he invited back behind the glass to talk to me!!! When does that ever happen?! He just didn't talk numbers either, but he engaged me in personal conversation and actually talked to me as a person too. Make sure you meet him too! Joe is his name! A great guy! I went back later that evening to complete the deal and it ran really late do to only one closer (one went home sick) and all they did was apologize and even offered me another full tank fill up for my trouble! They gave me the deal that I was trying to get for two weeks at numerous dealerships with zero luck at all! I recommend them to anyone searching for a new or used vehicle! A class act from start to finish, and I never say that about a dealership...trust me!

cnorth12

Aug 1, 2013

I can't say enough good things about Headquarters Hyundai! Absolute great experience from start to finish! From the sales staff to the General Sales manager! They were simply the best! I have been looking for a new car for the past two weeks and had visited numerous dealerships only to walk away disappointed and angry at the whole car buying experience! Then one last effort I stopped in at Headquarters Hyundai, and wow was I surprised at the difference! I knew from the moment I was greeted by the first employee that I was going to be leaving in a new car! My salesman, Ryan King was simply the best! Honest, straight forward and very customer oriented! It must have been a 105 degrees that day and he, sweat and all, kept working hard to make sure I was completely satisfied! Make sure and ask for him when you arrive! My biggest shock was the general sales manager, you know the one who is in the other room behind glass working the numbers that are never in your favor? He actually not only came out and talked to me, but he invited back behind the glass to talk to me!!! When does that ever happen?! He just didn't talk numbers either, but he engaged me in personal conversation and actually talked to me as a person too. Make sure you meet him too! Joe is his name! A great guy! I went back later that evening to complete the deal and it ran really late do to only one closer (one went home sick) and all they did was apologize and even offered me another full tank fill up for my trouble! They gave me the deal that I was trying to get for two weeks at numerous dealerships with zero luck at all! I recommend them to anyone searching for a new or used vehicle! A class act from start to finish, and I never say that about a dealership...trust me!

VERY Satisfied Consumer

Jul 31, 2013

I wanted to let you know that I had an enjoyable experience when I purchased my 2009 Sonata. Typically, I dread the ordeal of purchasing a new car, however your salesperson, Raymond "Biggie" Morales completely changed my mind. Biggie showed patience by allowing me to look at many cars and he answered question after question (thanks Biggie) until I decided on my Sonata. Biggie was very friendly and professional. I could see he truly believes in the Hyundai brand. Biggie is a BIG asset to your organization!!

delgadojx

Jul 31, 2013

Robert just moved to Florida, he is friendly, professional and most important he value his customers before and after the sale. I had a very satisfying experience that surpassed my expectations. I love my 2013 Sonata it has a lot of features, is extremely elegant and rides smooth. Everyone at the dealership was very friendly and helpful and we highly recommend this dealership to anyone

W. Martin

Jul 26, 2013

The service I received when I was buying my 2013 Elantra was top notch. Your salesperson, Ray Morales was very friendly and he knew exactly what I was looking for in a car. Ray is definitely your go to guy when shopping for a car.

Laurie P.

Jul 22, 2013

I went to Holler Hyundai and was insulted by the salesman, pressured into test driving a car that I didn't want, I had a piece of paper that had my information that I obtained from the web and the salesman tried to grab it out of my hand. When I wanted to leave, I was "tag teamed" and felt captive to buy I car. I finally left and traveled to Hyundai Headquarters in Sanford. I was greated by Captain Dave when I arrived at the dealership. He was pleasant, informative, courteous and did not pressure me in any way. He showed me several cars, we test drove one, did the paperwork and I left a very satisfied customer. The next day I went back to the dealership where Captain Dave went over the instrument panel with me, set-up my radio and bluetooth and continued to make me feel like family. I am very happy with the transaction, my car and my salesperson, Captain Dave.

GiGi

Jul 20, 2013

I went in to Headquarter Hyundai expecting the usual from a dealership. I was very pleasantly surprised! My salesperson was Kiki Sanchez. He met me when I drove onto the lot. He was very knowledgeable, friendly, and really knew a lot about cars. He told me right up front that this would be a smooth process and it really was. I went in, described the car I wanted, we test drove the cars, I traded in my car (got an excellent value), picked my car, went to financing where I got great service , and bought my car!! I honestly could not be more pleased. The staff were all friendly and spoke as they passed you, no one was rude. I had been to a couple of other dealerships earlier and this was by far the best. I would not recommend a service o a company unless I received exceptional service and that is what happened here!! if you are in the market for a car- please go by headquarter Hyundai and ask for Kiki!! He will work hard to exceed your expectations!!

Nicole

Jul 20, 2013

I am very happy to let you know about the wonderful experience I had when I purchased my Elantra. Raymond Morales, or should I say Biggie was more than a salesman; his knowledge is impressive. His customer service and upbeat personality made my experience pleasant! I will definitely recommend "Biggie" to anyone I know who is in search of a new car. Thanks Biggie!! Nicole

Rosemary Breton

Jul 20, 2013

Very professional and knowledgeable staff! Made my buying experience very easy!!

Lucy050

Jul 20, 2013

I visited Hyundai to have my car serviced on a Saturday afternoon. Chris Sweet assisted me with getting everything set up and helping me with the correct coupons to use. He is very organized and led me through the process and respected my time. He even gave me an estimate of how long it would take for my vehicle to be ready and it was pretty much right on the dot! I really appreciate HQ Hyundai and my experience with Mr. Sweet. I believe the most important thing to me is that I was provided very excellent customer service and Mr. Sweet's whole attitude was very positive. I appreciate being greeted by a smile and by someone that seems to enjoy what they do. I would say that Chris is a very invaluable employee!

Breton

Jul 19, 2013

I came in cause I recieved a mailer from Headqaurter Hyundai. I was looking for a used car and found out the amiler was not what I thought. Raymond"Biggie"Morales worked with me to find the right car and the right price for me. I ended up purchasing a 2009 Hyundai Sonata. I am very happy with my deal and my salesman.

suzanne evans

Jul 19, 2013

Headquarter Hyundai is a great place for service, and customer satisfaction. I always liked the pleasant attitude, That a Robert Rodriguez had towards me, when I asked him some questions, on the service, and what to expect when coming to Headquarter Hyundai. I am very pleased, and I will be coming back, for future service. Thank you Headquarter Hyundai.

Veloster raptor

Jul 19, 2013

Find exactly what I wanted and left satisfied. No pressure from the sales staff and everyone worked with me on making the experience as easy as possible. I would reccomend this car and dealer to a friend. Very pleased with my decision and would bring repeat service to them.

Mark

Jul 17, 2013

Dont waste your time here!! Called them got a price over the phone. When I showed up at the lot the price was different. The price was with all the rebates included I only qualified for one. The salesman told me thats how they get you on the lot and everyone does it. So the bottom line if you want to be lied to and have your time wasted go to headquarter Hyundai in Sanford. I bought my car from Orlando Hyundai did the deal over the phone what a great dealership.

mjsage71

Jul 15, 2013

After finding the perfect car for us online, we drove all the way from Tampa to Sanford to take advantage of the great internet price. I personally hate car shopping because I always feel like I'm given the "run around" when the salesmen see a lady walking in the door. Well, that wasn't the case here! I was amazed by how sincerely friendly and helpful the whole team was, but our salesman Robert Duran was especially helpful. Robert happily answered all our questions, let us snoop around every inch of the vehicle, and went out of his way to get us in and out of the dealership in just under our targeted 3 hour window. I've never gotten out of a dealership in 3 hours!!!! To top it off he took the vehicle back to detailing twice to get every little nook and cranny cleaned and even made sure the tank had enough gas to get us back home and then-some. And here's the ultimate compliment.......my mother was amazed at the great price on this gorgeous vehicle!!! We've definitely got Robert's card filed away for the next time we are ready to purchase a vehicle.

Rjhirsch

Jul 14, 2013

We purchased a Hyundai Elantra GLS on Friday. We had a very satisfying experience that surpassed our expectations. We had thoroughly researched this car and had spoken with two other dealers (one dealership twice in person), but could not reach a deal. Carey Hafner at Headquarter Hyundai was able to confirm their Internet price quote over the phone and at the dealership Byron Droira helped us through the purchase process. Byron was very knowledgable about this car and was very friendly, courteous and efficient. He answered all our questions and the price was exactly what we expected. In fact, the end result was better than expected. Everyone at the dealership was very friendly and helpful and we highly recommend this dealership to anyone.Ron &Judy

Mary Ann

Jul 13, 2013

Our sales professional, Ryan King, and all of the folks at Headquarter Hyundai were professional, knowledgeable, thorough, polite and personable. I was especially impressed that they inquired about the primary driver (me) and then directed their comments and questions to me. Many a purchase has been left in the dust when a sales person insisted on directing his/her comments solely to my husband, even though the purchase was clearly for me. Even the HQ staffers who were not directly involved with our transaction were friendly and professional.

Lauriespree

Jul 13, 2013

I visited several other dealerships, including three Hyundai dealerships and I am very glad that I bought my car from Hyundai Headquarters. I talked to Walter the night before I went to the dealership and liked what Walter said to me. He was very nice on the phone and made me want to visit his dealership. When I arrived, I was warmly greeted by Captain Dave who was very professional, courteous, and knowledgeable about the different variations of the Hyundai cars. He made the experience of purchasing a new car painless, seamless and quite enjoyable. Every one of my expectations was surpassed; every need I had was addressed; every question answered and every problem resolved. I would highly recommend Captain Dave to assist you in purchasing your car. Walter and Captain Dave - THANK YOU!!!

123lotus

Jul 12, 2013

I was greeted with a smiling face before a word came out of Chris Sweet's mouth. Chris introduced himself to me and assessed my vehicle. Chris let me know that besides my oil change, the service dept. would also take care of a recall notice for my car. I let him know that I was concerned about the amount of time that would be needed in order to complete the recall repair. I mentioned to Chris that I was expecting an A/C repairman at my home and that I really needed to do the recall at another visit. Chris assured me that the recall repair would not take very much time over and above the oil change. Within about a half an hour, Chris came to tell me my car was ready. He said that he was able to move it up in the the schedule. I really appreciated his thoughtfulness in getting me back on the road in time to get back to my home to meet the A/C repairman. Chris made my stress level go down. I made it back to my house just in time. So life is good!

Tune

Jul 11, 2013

I took my car in for a service and Jay the service advisor there took care of me. My car was taken care of quickly and I don't have to wait that long. Jay also took he time to explained to me what need to be done and how much it will cost me for the service. He was very helpful and answer all my questions. Jay did a great job and I will definitely go back there again. Thank you Jay :)

Ironclaw2

Jul 11, 2013

Daniel Alvarado is a new employee, friendly and outgoing. KiKi Sanchez was very outgoing and professional and assisted Daniel in the sales process along the way as he is still learning. Both are very fine employees and value their customers both before and after the sale. The automobile really sold itself. The 2013 Elantra has a ton of quality features. It rides every bit as smooth as the 2004 BMW 330I that I traded in. I bought an OEM engine blanket and an OEM compact spare tire kit right after purchasing the car. Daniel and KiKi are fine representatives of a new dealership striving to carry on from the old dealership that folded when the owner passed away. With Daniel and Kiki at the helm of the sales end and Chris Sweet at the Service Center, this dealership is well on its way to carving its niche in the auto sales arena. Hyundai does the rest! My family now has a 2012 Santa Fe and a 2013 Elantra and we love both of these vehicles. We will continue to go to Headquarter Hyundai in the future for ongoing service and sales. Hyundai has come a long way and it shows.

DP

Jul 10, 2013

I had to take my car in for routine service. I received assistance from Jay. He was very courteous and honest about the services I would need in order to keep my car in tip top condition. The process was very fast and I didn't feel pressured into getting services done like at other dealerships. Needless to say, I got a few things done that day on my car. Thanks Jay!

Happy Santa Fe Owner

Jul 10, 2013

Absolute pleasure dealing with Jay Steiner! Very knowledgeable, professional, and courteous! Ask for Jay on your next service!!! AAA+++++

vee

Jul 10, 2013

took my car there for spark plugs change windows broken had an awesome service there the service advisor JAY was very helpful n knowledgeable told me what i needed n how much it was going to be n what i needed done later on my car the options n how much unlike some other places u go n they tell u YOU have to get it done or your car is going to break i would go back to let Jay help me with my services again thanks Jay

MacCollins0909

Jul 10, 2013

We have been in automotive business for 30 years. The parts department at this dealership is very professional and it's a pleasure to talk with Tom. He's always jovial answer my questions with answers, and if he doesn't have the answer he gets back with me with an answer. I appreciate the extra efforts taken to keep me coming back. The dealership has always provided me with the parts I need to keep my customers happy. Thank you a very satisfied customer

sammylee

Jul 10, 2013

Great customer service, reliable without any doubt. Truly trust his words when advising my vehicle. Best employee I've worked with in this hyundai company.

suzanne evans

Jul 9, 2013

Headquarter Hyundai, is a great dealership. Ive had a great experience, at headquarter Hyundai, especially, Robert rodriguez in the service department/ lot porter. From the beginning, to the end, he was very helpful, and courteous, when it came to answering all of my questions. I would highly recommend Headquarter Hyundai, to anyone.

suzannefl

Jul 9, 2013

Headquarter Hyundai, is a very friendly, and caring dealership. I had a great experience their, especially in the service department, from a gentlemen named Robert Rodriguez, which I think hes a service advisor/ lot porter. From beginning to end, he was very nice, and helpful in answering all of my questions. I would highly recommend this dealership to anyone.

ticofamily

Jul 9, 2013

I had a very pleasant experience at this dealer and I highly recommend it to everyone! Joel took care of me and my boyfriend, and with lots of patience demonstrated to us what cars they had. The Sonata GLS caught my attention immediately. Joel then took us for a ride explaining and demonstrating to us every single detail the car offered. As indecisive as I was, Joel had all the patience in the world for us. Once we decided to settle, he took us inside where the rest of the staff continued to meet expectations. There was even a radio station there that day, and my mom and I won tickets to a concert along with delicious latin lunch! That was unexpected yet awesome!! Then, Joel passed us on to Kiki who had a great sense of humor and personality and continued to explain everything "from A to Z" as he would say! There are no complaints about the rest of the staff that also made our first new car buying experience easy! thank you!

se30

Jul 9, 2013

Headquarter Hyundai is a great dealership, when it comes to customer satisfaction. I just recently visited the dealership, and had great experience in the service department, with a associate named Robert Rodriguez. He was very friendly, kind, and caring to my concerns, and questions. I highly recommend Headquarter Hyundai, to anyone.

Cindy L

Jul 8, 2013

ask for Hector - he was great! They are undergoing renovations and the dealership will be very nice when finished...I got a 2013 Sonata Limited and love it so far!

GenCoupe

Jul 8, 2013

I took my Genesis in for a check engine light, and was helped by Chris Sweet in the service department. It took about a day to troubleshoot the issue and I left my car with them overnight; it ended up being an ECU problem that was corrected by a re-flash. Despite the troubleshooting time, I was really impressed with how polite Chris was and how he explained in detail what they were doing to diagnose and resolve the issue. Chris followed-up with me to ensure I was kept in the loop of what was going on, and with an expected time of completion, and of course, was provided a free car wash with service of my Genesis. Great customer service experience!

Gburton28

Jul 8, 2013

I have been looking for an automobile for the past 6 months, either the price or the service I have received have kept me from purchasing a car. Then I came upon Headquarter Hyundai online and began to look at the Elantra GT. I saw that they have the lowest prices in a 30mile radius, so I wanted to give them a try and I am so happy that I did. When we arrived to the dealership I was greated as soon as I began to look at the Elantras. I was greated by Robert Duran, and from there on it was the absolute best experience I have ever had shopping for a car. From start to finish Robert was professional and friendly, he was very knowledgeable of all the features and mechanics of the Elantra GT. After looking over what they had to offer on the lot we went inside and Robert began to explain to me what discounts and incentives they were offering at the time. He made the explanations simple and easy to understand, and from that point on he worked harder than any other salesman I have ever met. He made you feel at ease as he worked out all of the details and got us the best price, the best finance, and even free window tenting. When my wife decides to get a new car we will go straight back to Headquarter Hyundai, find Robert Duran and not have to worry about any drama in the car buying process. He made buying a car simple and easy, and he is truly there to help the customer with what ever need they may have.

Dea Brana

Jul 7, 2013

Came to this dealer because of the inventory was better than Deland and Daytona. Anjum helped us with finding a car and was very helpful with questions and concerns.

Pasquale

Jul 7, 2013

Raymond"Biggie" Morales treaed me so well, that my wife's lease was up on her Mazda and he gave me such a great deal that I leased two cars that day. I lowered my both payments and I am very happy wit the service and most importantly with Raymond"Biggie" Morales. I will be back to see and deal with him, when I am ready again.

aliopps

Jul 7, 2013

Captain Dave was really great to work with in showing me the line of Hyundai Santa Fe. I didn't know which one I wanted, so he showed me each and explained the differences and I took a test drive. They didn't have the color I wanted, so they found it and Captain Dave went and picked it up the next day and had it ready by that afternoon. No high pressure. This was the best experience I've ever had in purchasing a new car.

Marc Flores

Jul 6, 2013

The best auto service i've ever had, Jay Steiner was very professional and knowledgeable. He took the time to explain all my question and very courteous. two thumbs up!

Mila

Jul 5, 2013

I recently took my car in for service, and Jay took care of me. My car was taken care of quickly, so I didn't have to wait long at all. He also took the time to explain what was being done to my car and answered all questions i had. Thank you, Jay!

Sarah

Jul 5, 2013

I always get my car serviced here, even before it was Headquarter Hyundai. Jay Steiner is my service advisor and he is great! He is always friendly and polite, makes sure everything gets done in a timely matter. Takes care of me every time, I won't use any other service advisor but him. Really glad that Headquarters kept him from the previous owners!!

satisfied customer

Jul 5, 2013

I had the best service in the service department with a Jay Steiner. He answered all of my questions and explained things to me that I did not understand, he actually took the time for me. I would recommend him to everyone! He was extremely professional and showed empathy. Best service yet!

James

Jul 4, 2013

I was recently at the new headquater hyuandi to get some routine maintence on my gensis. Must say i was impressed.Chris sweet was quick to take the lead on getting my car seen and taken care of. I typically take care of my own cars and at 50,000 miles i know i didnt need to much done, I was surprised he didnt try to sell me something i didnt need. That said i would recommend this service department for all your hyuandi needs

Shane

Jul 4, 2013

Kiki Sanchez in sales helped get me into my new Hyundai Elantra. He was very caring and stayed with me through every step of the process.

shanebecker370

Jul 4, 2013

Kiki Sanchez in sales helped get me into my new Hyundai Elantra. He was very caring and stayed with me through every step of the process.

Jason M

Jul 3, 2013

I have been taking my car to Headquarter Hyundai, for sometime now and even before it was Headquarter Hyundai. luckily they have kept some of the same staff in the service department which means a lot for repeat customers. I always have the best experience when taking my car in, and it's always nice to get your car back were its all washed. I would recommend anyone and everything who owns a Hyundai to take it to Headquarter Hyundai for all their service needs and be sure to see Chris Sweet, he is in fact their best service adviser there hands down!!! always keeps in touch with his customers and letting them know how their vehicle is coming along. Keep up the good work Chris Sweet!

Mercy M

Jul 3, 2013

This is to express my sincere appreciation to Headquarter Hyundai in Sanford on my recent purchase of a 2004 BMW sedan. The transaction was handled in a smooth, exemplary manner and I was extremely impressed by the helpfulness and professionalism of your salesman, Kiki Sanchez who made it all possible. He is truly an asset to your dealership. Kudos to you and to Kiki!!!

Raeee

Jul 3, 2013

I had amazing service when I came into the dealer. Chris Sweet, helped me out tremendously. I was simply just browsing around. He greated me generously and was available for any questions I had. He gave me so much information. I was greatly surprised at the service I had received. I can say I will deffinately be coming back and would love to Chris as my guide once again. I feel very confident after speaking with chris as to what I would like and what I would not like. Thank you again for the amazing service you provided. The overall atmosphere of the place was incredible. Thank you everyone on the Hyundai team. you made me experience very welcoming and I felt like I was wanted there and not just another customer.

Belinda B

Jul 2, 2013

I went to Headquarter Hyundai on Saturyda and ran into a terrific salesman by the name of Raymond"Biggie" Morales. He took the time to listen to my needs and help he find the car I need. He showed me how all the buttons worked and tried his hardest to get me into the car. Unforantely my finance's at the present time need some readjusting. When I am ready I will be going back to HQ Hyundai and asking for BIGGIE. It was a great exdperience and look forward to buying new new Hyudnai in the future.

Donald Lippincott

Jul 1, 2013

I want acknowledge the helpful service rendered to me by salesman, Raymond "Biggie" Morales. He acted very professional at all times. If all of the salespeople at your dealership are as competent as Raymond, you are in very good shape.

Jessica and Chris H.

Jul 1, 2013

The worst thing I can say about this place is that I spent money there :) The buying process was amazing, they got me and my husband into a beautiful car with almost nothing down and payments we can afford. They were so helpful before we even got to the dealership and the service was extraordinary once we arrived! Ryan K has to be the best car salesman that I have ever encountered and was never pushy about anything. This dealership really does put customer service over sales, and that is something you never see...

Lucienne

Jul 1, 2013

I bought a 2012 Elantra from Bob Dance and the Salesman was Ryan King. He did such an exceptional job and deal, that not only did my family buy 2 cars that day, but I returned to trade in the 2012 for a 2013 model. it was a pleasure to know he was still there. They had changed from Bob Dance to Headquarters Hyundai and a few guys I got to know where no longer working at that location.I would still be driving the 2012, if it had not been for Mr. King. It was once again the best car buying experience and I have bought many cars in my lifetime and to be quite frank, it's not my favorite thing to do. All of the staff at Headquarters is professional and friendly, but if you want to deal with one that has your best interest in mind, courteous, patient, ask for Ryan King.

JessicaHedrick

Jul 1, 2013

The excellent service started with a phone call. Walter is who I dealt with over the phone. I assured him that after visiting another dealership that I was not ready to handle any more BS... and I did not have to. When I arrived Ryan K showed me my options for a car and stood back while I made my decision. The one I wanted was not in my price range so they put it in my price range. The process was very pleasant and they made sure I left with a full tank of gas and not an empty bank account. They are amazing and I will definitely visit this dealership if I decide to purchase again in the future. Thanks guys, you really do work hard to put customers over commission and it shows. :)

Lori L.

Jun 30, 2013

I have been driving my 1996 Toyota Corolla since I bought her in 1998. I reluctantly realized that it was time to replace her with a newer car, and I presumed I would buy another Toyota. However, after seeing the 2012 Hyundai Accent, I fell in love with the new body style, great warranty, and reputation this car has. I had already test-driven a 2012 Accent GLS at another Dealership, and was given their rock-bottom price, which I thought was an excellent deal. However, I happened to see an almost identical 2012 Accent GLS online at Headquarter Hyundai Color, Body style, Options, etc. Yet, the Accent at HQ Hyundai had much lower mileage, was Certified Pre-Owned and had tinted windows, which the other Accent did not offer. My Sales Professional, Robert Duran, was so courteous and extremely helpful. He addressed all of my questions and concerns, and negotiated the very best price. I drove away with an Accent GLS that was practically brand new fully serviced, and freshly washed and detailed. The best part is, although I paid slightly more for this Accent than I would have paid at the other Dealership, I received a far superior vehicle at HQ Hyundai for the money. I cant thank Robert Duran (and his colleagues) enough for his assistance and effort in delivering the best deal and customer service I could have asked for !! This was definitely a 5-Star experience !!

Mike Cruz

Jun 30, 2013

My review is great, service is on time nice show room salesman is on time

lorilaws1

Jun 30, 2013

I have been driving my 1996 Toyota Corolla since I bought her in 1998. I reluctantly realized that it was time to replace her with a newer car, and I presumed I would buy another Toyota. However, after seeing the 2012 Hyundai Accent, I fell in love with the new body style, great warranty, and reputation this car has. I had already test-driven a 2012 Accent GLS at another Dealership, and was given their rock-bottom price, which I thought was an excellent deal. However, I happened to see an almost identical 2012 Accent GLS online at Headquarter Hyundai Color, Body style, Options, etc. Yet, the Accent at HQ Hyundai had much lower mileage, was Certified Pre-Owned and had tinted windows, which the other Accent did not offer. My Sales Professional, Robert Duran, was so courteous and extremely helpful. He addressed all of my questions and concerns, and negotiated the very best price. I drove away with an Accent GLS that was practically brand new fully serviced, and freshly washed and detailed. The best part is, although I paid slightly more for this Accent than I would have paid at the other Dealership, I received a far superior vehicle at HQ Hyundai for the money. I cant thank Robert Duran (and his colleagues) enough for his assistance and effort in delivering the best deal and customer service I could have asked for !! This was definitely a 5-Star experience !!

Captain Dave - Sales rep

Jun 29, 2013

Captain Dave - Captain Dave has done a good job as a sales rep. He explained the details of how everything worked on the car and was patient with our decision process. I would recommend Captain Dave if you are in the market for a new or used car. Nice guy and will answer all of your questions.

Mr. and Mrs White

Jun 29, 2013

We highly recommend Robert Dujran. Very courteous and helpful. I fell in love with the Azera on the test drive. Made me deal I could not refuse. Great job looking forward in doing business with him again.

markd321

Jun 29, 2013

Captain Dave - Captain Dave has done a good job as a sales rep. He explained the details of how everything worked on the car and was patient with our decision process. I would recommend Captain Dave if you are in the market for a new or used car. Nice guy and will answer all of your questions.

Proud Sonata Owner

Jun 26, 2013

I went to Headquarter Hyundai, cause I have bought several cars from Raymond' Biggie" Morales. I heard he worked at HQ Hyundai and once again he gave me a great car for a fantastic Value. No one knows the cars better than Biggie, or more about HYundai and how they work. The expereince was flawless and gratifying as well. I RECOMMEND RAYMOND" BIGGIE" MORALES and the all new HQ Hyundai

TITA

Jun 26, 2013

I went to HQ Hyundai cause I found out that Raymond"Biggie" Morales was working there. I purchased a few cars from him when he worked at Universal and he is a great salesman. The thing I love abouit Biggie is that he keeps his word and always follows thru. I ended up buying a 2013 Hyundai Sonata Limited for one a few more dollars than I was paying for my 2009 Sonata. I was very happy with the process and the dealership. WEll done HQ Hyundai and I highly recommend the dealer and more importantly I recommend RAYMOND"BIGGIE"MORALES. Another great purchasse in a very relaxed and stress free process.

Tim & Deb

Jun 23, 2013

We were mailed an enticing advertisiment from HQ Hyundai and stopped by, Chad warmly greeted us and listened to our every need to include our interest in another car we were also considering from another lot. He was very accomodating, made sure we were in fact given all the "promises" on ad..gold coins to gift cards..:) Very Fair dealings on the Hyundai but we still were not sure..they allowed us to take the Hyundai for comparision to other car, for a couple of reasons we wanted the other and they had it on their lot in Clermont. Chad meet us there the next morning and facilitated our purchase. He and all the staff were friendly, Fair, professional and made our car buying experience quick & exciting. Chad worked very Hard at getting us the very best Price for trade in and OTD costs. We highly recommend HQ Hyundai! Thank you Chad!

WRG

Jun 21, 2013

I got the best deal possible here. I highly recommend my salesman Robert Dujran, Sr. to my family and friends

bostonfan

Jun 18, 2013

I went to headquarter hyundai to trade my accent for an elantra i was lead to believe that my monthly payments were only going to increase slightly. I was given a whole detailed description of what my payments were going to be my pmt schedule they even detailed, put gas in the new car and gave me the automatic key ring. Right before finalizing the deal i was told they could not do business with me without the payment being signifigantly higher than what i was originally told. I am very displeased with the way that the new headquarter hyundai did business with me and would not recommend this dealership.

Dr feelgood

Jun 15, 2013

I saw a used Sonata online and thought the price was fair. I went to the dealership in the morning planning on an all day affair. I was surprised at the ease of doing business at Headquarter Hyundai. I told them what i wanted and how much I was willing to spend. They were able to fit my requirements with the car I wanted. I am not an east guy to please and I just have to say I left smiling.Thanks for making it easy guys

Rennie0512

Jun 3, 2013

Don't often write a review for any car dealership because my past experiences have not been to good. However, after meeting Robert Duran, he has restored my faith in car dealership sales people. He responded to our needs in finding a great pre-certified used vehicle and his concern was more about ensuring we had a great Buying experience. The reason we were hear was that we were introduced to the Hyundai Elantra from a rental and visited one dealership in Orlando to begin the process of Buying. After our first dealership and looking on the internet, we finally arrived here to purchase a 2013 Sonata from Robert Duran. We will highly recommend Buying a Hyundai to all our friends and customers and not to waist time at other dealerships other than Hyundai in Sanford, Fl. Want to get the best Buy for your money, visit Robert Duran and let him know we sent you.

jwidgren

Jun 3, 2013

Advertised 15572 on a 2013 elantra. Refused to sell car at that price because in the fine print it says in one small sentence that price includes all incentives. The adds they post do not accuratly state what they are selling their cars at. At first Chad said we were wrong about the price and insisted were off our rockers. After showing himand his "finance" guys the screen shot of the add from there website he was upset but then told us all about the extra incentives you need to qualify for in order to get the "special" advertised price. We told him that was a bait and switch tactic and he said that is how all dealerships advertise. We left after a horrible 4 hours of back and forth. Stay away from this place. Oh and lets not forget John his manager who i guess could not understand why we were so upset. He said the 1000 difference between the add and the real price was not a lot of money. Car salesman must make a lot of money these days.

mr bait an switch

May 14, 2013

I'll give them time to fix it, he knows who he is. I'll give them time to fix it, he knows who he is I'll give them time to fix it, he knows who he is