George Moore Chevrolet reviews

Anonymous

Mar 28, 2016

I was picked up by Robert to go to the dealership to pick up my car on Saturday and when I checked out to pay for my repairs the cashier Selina was AWESOME. She was very polite with a great smile, personality, and attitude. Thank U for the great service!

cardinals67

Mar 7, 2016

My wife had a marker light / turn signal out. She went to George Moore's service department without an appointment and was assisted immediately. The issue was addressed quickly and correctly at a price that simply can't be beat. Great service!!

Cayman1

Feb 24, 2016

Honest and friendly, no BS. Repairs performed as predicted and within reasonable time frame. Always very helpful. Won't go anywhere else. Customer for many years.

Nyr68rox

Feb 15, 2016

Bought a used car, infested with ants, headlight had condensation in it got a ticket from the st Augustine police department half an hour after sale, have an email stating it would get taken care of, was not. Was told that check engine light on covered by 90 day 3000 mile warranty. Was not. License plates given to another customer and was forced to pay for plates that were not delivered. Worst customer service and car buying experience ever dealt with. Have to see dermatologist for ant bites and allergic reaction. Missed entire day of work to drive car to service center wait an hour and a half to be told can't/won't fix headlight, however for 1500 dollars they will fix my light. Now I have a new car which I can't drive at night has no license plates and is infested with ants. Saved email conversations and pictures if someone wants more proof of this transaction and deal.

michelleyeargin

Jan 18, 2016

Awful experience buying from these people , wish i had gone somewhere else . First i buy a new car and it is filled with ants they are crawling all over us and my grandbaby. Second day off the lot the car stalled out on me in the drive thru . then it act like it didn't want to crank back up . I go to the dealership and they we're extremely rude. Just awful.

GraceN

Dec 31, 2015

Blake kept me up to date through out the service. He showed me how to use the dashboard control. Everything was done to my satisfaction.

svandyke1168

Dec 10, 2015

Out of all of the Chevrolet dealerships in jacksonville, George Moore is the best. Id been trying to get a diagnostic check on my 2012 Chevrolet Impala since September. The other Chevy dealers would not work with my complicated schedule. So finally I came across George Moore Chevrolet and low and behold I was able to get my problem diagnosed and treated in less than 24 hours. Scottie, who was my service consultant was AWESOME. I wasnt expecting the cost of the repairs but I am very satisfied with the work.

JaxParalegal

Nov 14, 2015

We purchased our 2nd Chevy from George Moore Chevrolet today. Our saleperson Dave Rome is by far the most knowledgable automobile salesperson I have ever encountered. We were at the dealership for routine service and took the opportunity to checkout the new cars. Dave struck up a conversation and piqued my interest in the 2016 Malibu. That led to a test drive and a new Malibu in my garage. Thanks, Dave for the expert, friendly service.Bill & Glenda Edwards

pemb

Nov 12, 2015

one of the best experiences I have had at a car dealership vehicle was repaired in less than 1 hour. no cost, Cody was great!

KR5

Oct 20, 2015

This place is a joke! I was referred to them by my mechanic to get recalls done. I was within mileage for my warranty and he wanted me to get it done. When I arrived all was well. I received a call the next day from Cody saying they had LOST MY KEYS. Never has this happened to me before. He assured me they would either find mine or make me another one. I heard nothing for three days. When I called back he told me my car would be ready in the morning and I could pick it up along with the new keys. When I arrived the next morning the car was ready but Cody had NO KEYS for me. He had me wait for 30 minutes in the and came out to tell me that I could take it somewhere on Beach to get a new key. I told him no way! I told him to get me a new key at no charge since it was his fault. He agreed. Again, I waited and heard nothing for two days. Finally he called and said not only did I have a new key but they FOUND MY OLD ONE! When I asked about the recall, he told me they fixed one but that I was out of warranty for the main one I went to get int he first place! I believe they pretended to loose my key just to drive my car past the warranty mileage so they would not have to do the recall. DO NOT GO HERE!!!

kay5

Oct 20, 2015

Lost my keys. Took over a week for recall repair. Refused necessary recall service. Horrible service. DO NOT GO HERE!!!! Not recommended at all. no.

friskephd

Oct 15, 2015

Excellent job getting me in another car here. They did the work to close the deal here to get me the vehicle I needed here.

Railbender55

Oct 7, 2015

I have had problems with this car since it was about a year old. The dealer that I purchased it from acted like I was a pain every time I brought it back. I went back to George Moore to see if they would fix the car. They were always friendly and repaired the car even though it was a very hard case. They are by FAR the BEST dealership that anyone could ever go to. I will NEVER go anywhere else again.

selbsty

Oct 7, 2015

I usually come here for oil changes and other maintenance and have always had a pretty good experience. This last time I went a gentleman named "Blake" helped me and I really feel like his attentiveness and way he interacted me pushed the level of service to new heights. He was fantastic and called me as soon as my vehicle was ready to pick-up. This guy needs to stick around and he is doing this dealership a huge favor just by working there. Great job and this routine maintenance trip was completely painless and even more pleasant than normal.

LauraN

Sep 6, 2015

Thank you Amber for such a wonderful buying experience!! She went beyond making sure I was satisfied with my new vehicle at the purchase and made sure I was completely satisfied a couple days afterwards!!

kim parker

Aug 28, 2015

justin moore and frank the tank was a blessing they took me from a high mile car to a brand new car i was fast fun buying experience thanks guys

jen3157

Aug 16, 2015

I have been going to George Moore Chevrolet for service for about 4 years. I have gotten excellent and timely service. I have also used their shuttle while my car is being serviced.

D. Frazier

Jul 18, 2015

Everyone did a great job. Everyone did a great job. Everyone did a great job. Everyone did a great job.

Black 08 avalanche

Jun 27, 2015

Made appointment gave my # dropped of truck gave my # 3 days later called they said they called me used wrong # said could fix air for $400 ok fix it left lot two blocks later not fixed late for work can't bring back months later came back charged another $100+ worked short time came back agiain this time $650 would only credit me $200 from before , NEVER would have agreed to fix if it was gonna cost $950+ also sat in waiting room over 3 hours for a courtesy ride home thank you George Moore Chevrolet

Jsaether

Jun 23, 2015

My fiance and I were in Jacksonville from Orlando for a baptism with family. On the way to their house after church our car started to jerk and wouldn't move out of first gear. We stopped at the CVS on Atlantic and from there we did an onstar diagnostic which said there was an issue with the transmission. We towed it to the nearest Chevy dealership, which was George Moore since my car was still under warranty. It was Sunday so we had to do the drop key option. On Monday morning I never received a call so I called the dealership. They said they would take a look at it and get back to me as soon as they could. After 6 hours of not hearing anything I called back. They then said "ohh yeah we know have your car here but we can't look at it. We have only one transmission guy because that's all GM gives us and there are 4 cars in front of you. If will take a MONTH for us to LOOK at the car." Not fix it!! I then asked if I could please have a rental until my car was fixed. They stated "We can not give you a rental until we diagnose the problem"(even though they knew it was the transmission). We spoke to Dennis and Scott who were both very rude. Dennis told my fiance that we could live without a car for a month, a lot of people do it, and then hung up on him twice. We asked to speak to George Moore (who is really Justin Moore) he was in a meeting and did call back. We missed the call, but called back within 5 minutes and he had left for the day at 4:00. He said he was call back and never did. They state on the holding message that they strive for customer service and excellence but they suck and did not provide us service. Since they were so rude we called my dealership here in Sanford and told them about our issue. They said "Get your car towed here and we can take care of it right away, we will also give you a rental car until yours is fixed (which it was within a week). We asked for George Moore to pay for the towing since they could not provide service and they refused! It cost 300 dollars to get our car towed which was so worth it since we didn't have to deal with George Moore, but since my car is under warranty that should not have been my responsibly. We hope they improve on their service skills and customer service and stop blaming GM for there problems!

Pit Bull Lover

Jun 11, 2015

I took my 2006 Cadillac in for service and was so glad to see Mike Hopper and George Moore!! I always have the best service with Mike. No complaints he is the best by fair

John10

May 28, 2015

Cam was an absolute joy to be around. Took care of all my needs and made sure I was where I needed to be 15 minutes ahead of time. I will undoubtedly be recommending your dealership on Cam Kearns attitude and love of customer service alone. You have a great employee.

Vondrita

May 18, 2015

This was the best Dealer experience I have ever had. Scott in service was excellent, he was professional, courteous, and just a pleasure to interact with. I like because he did not try to take advantage of me because I was a WOMAN. Like some dealers do. Cameron that drives the shuttle gave me "A" service, opened the door for me at drop-off and pick-up. He was profesional and was a joy to speak to during traveling to and from the dealership. Also, the lady that checked me out was so nice and pleasant. I was so over joyed with my experience at George Moore.

gsd1862

Apr 15, 2015

I brought my car in about two weeks ago for two recalls and maintenance to be performed on my frozen gauge cluster. I hade an appointment for 0900. The man behind the counter acted like I was wasting his time. He told me he could get to my car in 12 to 24 hours. I asked him why I had an appointment he told me they don't matter. I asked for a courtesy service car while they were working on mine (it was going to take at least 2-3 days) since that was the only car I own and he told me they don't do that. Lo and behold what do I see as I was walking my dog past my neighbors house?....None other than a George moore courtesy service loaner!

helpful

Apr 14, 2015

4/l3/15 . Have always had good experience with George Moore Chevrolet. Mike Harris is perfect advisor.He knows what he is doing, excellent employee.Mrs. Thornton

Jared1029

Apr 12, 2015

I recently moved to the Jacksonville area, and was due for an oil change and tires rotated. I found the dealership online, and they were close to home, so I scheduled an appointment. I had over 55,000 miles on the original set of brakes, so I scheduled front brake service as well. From the moment I arrived, Mr, Fall, my service consultant, was extremely friendly and verified the services I asked for. A few hours after dropping off my truck, Mr. Fall called me to tell me the truck was ready. Once I got there, he said that I still had over 50% of my brake pads left, and that he didn't replace them because "he wasn't going to sell me a service I didn't need". EXCEPTIONAL CUSTOMER SERVICE!!

didnot4

Apr 7, 2015

Dropped 2012 Camaro off for scheduled appointment 7:30 am. Thank goodness I did not wait. Needed rattle in convertible top checked. Also, transmission sticking. Would not go in reverse or forward. That particular morning heard a pop when reverse finally decided it was ready for it's day. Did not get a call back close to 4 pm. Could not duplicate the noise I was told. Needed to check the top for more information. Has a lot of parts. Are you kidding me? Then wanted to charge me almost $100 to tell me that and keep my car overnight. I think not! When I picked my car up, I demanded to see the ticket. Never produced. This the second time I have had a problem with this service department. The last was for a simple oil change that turned into a car tow. Done!

Champs3

Apr 4, 2015

Made sure that we were kept up to date on what they were doing and how much longer it would be. All around good experience.

Shecab

Apr 3, 2015

I have been a customer of George Moore for more than 4 years. I've always been treated fairly and with exceptional service. My last advisor which I had for the last 4 years retired and my new one (Mike Harris) is perfect. He told me the problem, confirmed my pick up day, and when that got pushed a day, apologized and offered me a loaner for any inconvenience. I was thrilled to see the quality of Custermer service had not changed with new folks and give Mike 5 stars. I'm looking forward to a continued relationship with Mr. Harris and George Moore. S. Cabler

mike r

Mar 30, 2015

Since Scottie Reynolds has started working with my fleet of vehicles our service experience has been great. Thanks for all their hard work getting my vehicles in and out fast!!!Mike RMayport Naval Base

BTSlimo

Mar 25, 2015

After a continuing decline in customer service at Coggin Chevrolet, I went on the hunt for a new service center to service our fleet of Chevrolet suburbans. I stopped by George Moore Chevrolet during my search and was lucky enough to meet the service manager upon my initial visit. No Wonder, His office is in the service lane with an open door policy and total unobstructed view of the service lane and service dept. In speaking with Dennis the service manager and explaining my needs, he immediately introduced me to service adviser Scottie. I immediately found that both Scottie and Dennis were attentive to my needs and more than willing to address my concerns. Scottie has got to be one of the most energetic and assertive people I have ever met, not to mention his Get it done approach. I have re visited the service dept 5 or 6 times over the past month for routine service on our vehicles, Each and every time Scottie has met or exceeded every expectation. Hell, this past visit I did not even have time to go across the street for lunch while an oil change and tire rotation was done. Lunch was put on the table and Scottie was calling to tell me the vehicle was done. As a small business owner that relies on each of the trucks to run my business, I can hardly put into words how impressed I am. AWESOME!! comes to mind! Keep up the good work, I look forward to our ongoing business together.

Milonask

Mar 24, 2015

The most horrible service I have EVER experienced! I have had my car in this dealership 5 times in the last year. A few thousand dollars later, my car is STILL not fixed. What I learned today from a private mechanic is that I have a bad sensor in my transmission. A simple hand held device located the exact problem in under 3 minutes. In a whole year, the incompetent staff at George Moore Chevrolet could not locate the problem. In the meantime my warranty expired. There was ample time for the dealership to locate and repair the problem!! I am outraged at the complete lack of ethics, integrity and service I received. I would NEVER recommend this dealership to ANYONE and intend on filing a suit against them.

JNJChevy

Mar 23, 2015

I recently had to take my Chevy Equinox in for service and could not have been more pleased with the superior customer service and professionalism that Cody Misenheimer provided.Cody greeted me with a smile, inquiring about the problem and took notes of all of my concerns.He told me that he would do his best to address the issues and would keep me updated on the progress.He held true to his word, keeping me updated on the status and promptly communicating timeframe and next steps.Cody made the experience a smooth and pleasant one. I will definately be returning to George Moore for service and asking for Cody.Cody, thank you

Britni

Mar 3, 2015

Everybody we worked with was super friendly and it was the best car shopping experience I've ever had.

Musgrove

Feb 7, 2015

This was the best dealership we have been to.We have bought a few cars and trucks in our lifetime, this experience was far by the best.We are definitely coming back in a few years for a new truck.Thanks again for making our purchase for my wife a new camaro awesome.You made her happy so I'm happy..The Musgroves

tethomas7180

Jan 22, 2015

This past Friday, I had an appointment to have my warranty covered oil change and maintenance at 1:30pm. I was told that it would only take one hour to have this done (I asked due to a prior 2.5 hour wait). I called to move the appointment to 12:30 that day due to another appointment at 2:30. I got to the service department at 12:30 and waitedand waited, and waited. At 2:15 I asked where the car was because I had to leave. This makes the second bad experience at George Moore service. The first was truly horrible, but I reserved judgment thinking they were just having a bad day. As previously stated, I waited 2.5 hours and there were oil smudges left in the interior of the car. I called to speak to the service manager, who was not there at the time, but I never even received the courtesy of a return call. The ONLY reason I returned is that the service was included with my purchase, which was made at George Moore. When that runs out, I will be getting 20 minute oil changes at Jiffy Lube.

tethomas0718

Jan 22, 2015

This past Friday, I had an appointment to have my warranty covered oil change and maintenance at 1:30pm. I was told that it would only take one hour to have this done (I asked due to a prior 2.5 hour wait). I called to move the appointment to 12:30 that day due to another appointment at 2:30. I got to the service department at 12:30 and waitedand waited, and waited. At 2:15 I asked where the car was because I had to leave. This makes the second bad experience at George Moore service. The first was truly horrible, but I reserved judgment thinking they were just having a bad day. As previously stated, I waited 2.5 hours and there were oil smudges left in the interior of the car. I called to speak to the service manager, who was not there at the time, but I never even received the courtesy of a return call.The ONLY reason I returned is that the service was included with my purchase, which was made at George Moore. When that runs out, I will be getting 20 minute oil changes at Jiffy Lube.

Kitty

Dec 11, 2014

Great service and great estimate of wait time. The facility was very clean, very welcoming, and had a day care center for children. It also had food and drinks available for the customers. The staff were very welcoming, knowledgeable and helpful.

Catherine28

Nov 29, 2014

We had a great buying experience. Gary Noda provided a great insight and knowledge on the car we wanted.

driggio2

Sep 29, 2014

knowledge and expertise in the performance of chevy product!!Awesome customer service would recommend then to everyone. Thanks again im sure i be back in a 10 months for a new truck !!

smeridith

Sep 29, 2014

We where from out of town for appointments at the Mayo clinic and our car started over heating. Rian really showed an understanding about what we was going thru. He got us in and out as quickly as he could. I am sorry it took so long to post a review because this guy is really a great person. I would recommend anyone to go to Moore Chevrolet and get Rian to help you. Thank you Rian you made me feel like you truly cared about my well being.

Billy1026

Sep 25, 2014

Service department None Better, they always get me in and out ASAP , work is complete and done right, I have been to other service departments, none compare. George and Justin have a great team.

Michaelb904

Sep 24, 2014

I brought my Camaro to George Moore Chevy for my headgasket to get replaced. 2 months later and it was still down. Also, the fuel pump went out.I was told by the staff, on Sept. 24, 2014 that I could not be approved for a new car based on credit or that I would be able to continue driving my old car. I was at a loss. I had a car that couldn't be easily repaired and owed more than than Blue Book value. I received a call today from Justin Moore, the Manager. He tells me that they got me approved on a new 2014 Camaro. I get to the dealership to find out Justin was off. The staff asked when did I talk to him? I told them. These guys have went over and beyond, getting me approved.This situation had a rough start but, purrs like a kitten. I would like to say thank you to Justin, Dennis, Gary, and Jeremy.

Nbrown1978

Aug 24, 2014

Awesome customer I cannot say enough. In from out of town came in didn't have an appointment any they took care of the vehicle reset or got it together and I was on my way. Would recommend then to everyone. Thanks again

Victor Dowless

Aug 22, 2014

Samir Oramas was outstanding and gave excellent customer services. His job knowledge and expertise in the performance of the Chevy Captiva was outstanding. He kept me well informed and met his promises and service every visit to the shop. Results of his service was very good. I will always trust his advise and service in the future. He delivered well above our expectations and was very friendly and cooperative. Many thanks for his service. Victor Dowless, 8-22-14

Jasonp311

Aug 21, 2014

Ryan is the best service man I have worked with in years. He is professional in every way. He get the job done in a good time and keeps me up to speed on everything going on with my truck.

Mheekin

Aug 21, 2014

Best car service consultant in town! Rian makes sure you are fully taken care of and happy with your car! Grateful for all of his help :)

B'rawls

Aug 20, 2014

Every time i come in to get my car serviced I get comfort of feeling that I'm not just customer or a paycheck but that I'm family, I usually deal with Rian when I come in but on my last visit I had Rian and Cody and just as Rian insured me that his prodigy would take extra special care of me Cody delivered in every aspect on this visit and to top it all off I felt royalty because Cody greeted me in the cashier Rian walked me to my car to insure my visit was up to standard I purchased my car from nimnicht Rian escorted to the detail department to have their symbols removed greet service

dlriggins

Aug 20, 2014

Rian assured me that I would be in good hands with my vehicle being left there for repairs as I am military stationed out of Florida. He has come through on his word and I appreciate the assistance he provided me and my family. Great Job. I will recommend Rian of George Moore Chevrolet to all of my friends and co-workers in the future. D.L. RigginsUSN

camtrent12

Aug 13, 2014

Jerimy was very helpful when I brought my 2012 Camaro SS in for maintenance. From his personality, knowledge, and attitude he made my visit feel stress free. I will recommend him to anyone who needs service at George Moore Chevrolet.

patmckenzie

Aug 9, 2014

Samir Oramos was courtesy and polite! He was very professional and kept me informed on every step of the proces! He is an outstanding employee!

MarkHenson

Aug 8, 2014

Made a late morning call to see if I could get my 2011 Camaro in for an oil change. Samir Oramas-Montoya was able to get me a afternoon appointment. He was right on in getting me checked in and out.

lpope

Aug 6, 2014

He is a great guy. Takes good care of me when I need service. (Rian) any time I come feel he is sincere and honest with me

Swag-ner1

Aug 5, 2014

I have purchased three vehicles from George Moore in the last 90days the reason is because i recieved such good service from my service consultant i felt like family every time i visit Rian takes extra special care of not just my vehicles but me

PastorHarry

Aug 4, 2014

From the beginning of the process of buying our Captiva to every time I have brought it back for routine service these folks have bent over back words to make the experience great, these guys make you feel like family and stand behind all there work. If you need work done or need to buy car this is a place you need to come for that experience.Pastor HarryLight of the World Ministries

skalil

Aug 4, 2014

Every time I visit this store, whether it be for an, oil change, or service on my Malibu, the customer service I receive is outstanding and efficient! Rian always greets me with professionalism and an eagerness to help me in any way. I appreciate someone being understanding and always ready to assist in any way possible Thanks again Rian and all for the service you provide to your customers.

michellejnixon

Jul 31, 2014

Every time I visit this store, whether it be for a part, oil change, or service on my Cruze, the customer service I receive is outstanding and efficient! Rian always greets me with professionalism and an eagerness to help me in any way. I know I'm in good hands as soon as I pull up! Thanks again and see you soon!

megraegan

Jul 30, 2014

Just want to thank rian for going above and beyond to make sure im taken care when I visit the dealership. Chad was great this morning as well. Thanks guys see you next time.

Jbrink23

Jul 28, 2014

Rian is the only person I like too deal with at the dealership. Hands down he is the best. Even though he is not a salesman, I would only trust him too sale me my next car or truck

Terry.Skeens

Jul 25, 2014

My car was brought into the service dept after receiving a recall notice in the mail. For 2.5 weeks I was given only "guesstimates" as to when the part needed would arrive and my car would be finished. There was absolutely no communication from them. I had to call the dealership if I wanted to know anything and finally I just went there to find out that the part had not only arrived but that it had been there for days. My car had still not begun service at this point. When it was finally ready I had to walk the lot for 5 minutes to hunt it down only to find the inside of my car was covered in grease. Dissatisfied and Irritated would both be extreme understatements.

KK

Jul 12, 2014

Ultimately, they got my wife and i what we wanted. Gary made sure that all of questions were answered and worked hard for our business

Fishwmatt

Jul 2, 2014

Rian was great as he was attentive to my requests and Dennis the Service Manager also assured happiness and I am. Thanks to those 2, I will definitely be back to have my vehicle serviced by them.

Leslie

Jun 12, 2014

although the air conditioning was not working, the staff, down to the guy who was emptying the trash was extremely pleasant & professional, and that is the reason I come to George Moore, even though Jerry Hamm is closer to where I live.

Micheal

Jun 11, 2014

Friendly, surprisingly fun. All of the tech's that I have encountered, was knowledgeable,& keep me abrest on all stages of the work being conducted.

David

Jun 6, 2014

I just bought a new 2014 Corvette and the most important thing to me prior to deciding to go with George Moore was whether or not they had a loaner car program provided when servicing my car. I was pleasantly pleased to find that they did, as this is not common with US Auto Dealerships. You'll get that with Lexus, BMW, Porsche, and Infiniti to name a few, but not with most American Car Dealerships.I had an opportunity to test this first hand within a week of owning my car. I scheduled service and was provided a loaner upon my visit. The check-in and check-out process was very fast and made me very happy.

johnnymars

Jun 6, 2014

After some difficulties locating the right parts, the dealer installed new aerodynamic mirrors under GM warrantee and threw in a tire rotation for the delay. They also dropped me home and picked me up the same day. I would consider their dealership for future service if my Volt ever needs it.

Jesse

Jun 3, 2014

I would have to say that Kyle made my experience a GREAT one. I think if you are lucky to get more with his work ethic the sky is the limit for your business and thank you to management team. Jesse Hughes

Justin

May 29, 2014

it was a great experience our salesman garrett did a great job with helping us find the right car for us would highly recomend people going to him directly

Ann

May 28, 2014

It was amazing! I had to pick my kids up from school and my car wasn't ready and there were no loaner cars available. So, a salesman offered to drive me to pick up my children. WOW! I couldn't believe it! It meant so much! That is called going the extra, extra, EXTRA mile!

Eula

May 25, 2014

Extremely friendly and courteous employees. The shuttle to and from the beach was great as I had no other way to get to the dealership.

Richard

May 25, 2014

Russell was very helpful and informative in guiding us with the purchase of our car. He listened to our needs and made us feel comfortable throughout the process.

Derex

May 24, 2014

I went in for an oil change without an appointment. I was in and out in about an hour. Excellent service.

Christopher

May 18, 2014

I have been a customer for 20 years, purchased a number of cars from you and will buying another in the future.

Laura

May 17, 2014

They were easy, quick, friendly and professional to deal with.The only dissapointment i had was that my car was not clean when i took delivery.

Kostas

May 15, 2014

Jimmy went above and beyond to make sure everything was taken care of. Everyone I came in contact with was both friendly and helpful. Thank you :)

Joseph

May 14, 2014

Thomas Lee is wonderful. I visited your dealership the end of 2013 where I met Thomas. I told him that I wasn't ready to buy up front. Thomas continued to show me the cars I was interested in and answered all my questions. I came back to buy because of his assistance.

Stephen

May 14, 2014

Garrett was our salesman. He was great went out of his way to make a deal great employee. I will recommend this dealership to friends and family

Dustin

May 13, 2014

Garrant knew and understood what he was doing, but I will say the family needs more time to decide without him being right there. So give more personal time to the family when they are making such a big purchase. The car detail before I bought the car was not what I thought it should be. I thought it could have been better, especially when I was told it would be washed and waxed. It may have been washed but no waxed. Dealer part was excellent, the other well no comment.

Heather

May 11, 2014

I had an amazing experience at George Moore Chevrolet! This was my first time buying a car. I was nervous going into it, but everyone was so helpful. Gary did an amazing job of helping me get the car I wanted!! Would definitely recommend this dealership to anyone looking for a new car

Ryan

May 11, 2014

We had been given the run around at two other dealerships before coming to George Moore. I called to see if the specific SUV was on the lot for me to see. We were taken very good care of and because of that we bought a new SUV that night! They even had me come in the next day to detail and fill the gas tank. Bruce sat in the truck with me to make sure I knew how everything worked. We were very impressed , and we will always use George Moore!

Erin

May 10, 2014

Jimmy and Tony Gallo took great care of my van. Service was friendly and prompt. I'm thankful for their hard work and professionalism.

Brandi

May 9, 2014

I wish I would have purchased my car here. Level of customer service definitely exceeds Nimnicht (the worst experience of my life) my friend, Jennifer Blanco '13 camaro, recommended me here & I love it! Rian did an awesome job making sure all my questions were answered & what to expect when I drop my car off for some additional work! :)

Trevor

May 9, 2014

Thanks everyone on the George Moore staff for providing such awesome customer service! It is always a pleasure dealing with people who truly care about their customers!

Carlos

May 7, 2014

Like always, my experience at George Moore is an excellent one. As a drive in,Jeremy wrote me up and had my truck in and out quickly. Never had a problem with the personnel or level of service.

west2911

May 5, 2014

The experience in purchasing my new 2014 Chevy Silverado was quite satisfactory. Every question was answered, the negotiated pricing was right, the special discounts were explained thoroughly and the courtesy was immeasurable. I would recommend this dealership to my friends, neighbors & family.

Jason

May 1, 2014

I recently had my car serviced at George Moore Chevrolet because of recalls to my 2007 Chevy Cobalt. My service contact at George Moore was Jimmy and he went above and beyond to see to it that my experience was a positive one. I truly apperciate all the help given by George Moore Chevrolet. I drive over 90 miles a day in one direction to work and I feel my car was a risk because of the distance I commute, however I was provided with a rental until the parts were replaced. I come from a family who are very loyal GM customers and have been for many years. I know the recent recall has been a difficult situation for the Chevrolet Family and there have been criticisms, however I can not be more satisfied with how I was treated during this situation. I feel Chevrolet and the service department at George Moore went out of their way to accomodate those affected by the recall. I will continue to buy GM products and when I look to make my next vehicle purchase I will be in contact with George Moore Chevrolet.

Karen

May 1, 2014

Jimmy was such a pleasure to work with. He does a great job! What a personable guy! I will definitely get my car serviced there again.

Gerald

Apr 25, 2014

Techs were very nice and helpful. I think Jeremy Barnard is a plus for your agency. I will call him again if the need arises.Thank you Jeremy.

Floyd

Apr 21, 2014

Service individuals were very courteous.What puzzles me is the fact the service personnel were able to diagnosis the problem while writing up the work order. This vehicle has previously been serviced for the same problem and actuator. I asked the individual if this is a recurring issue for this vehicle. His statement was "I've replaced four of these actuators in my impala".In addition, I paid for 2 hours of labor and the work was done in less than a hour.

Greg U

Apr 20, 2014

In short, I am extremely dissatisfied with the service department at George Moore Chevrolet. During a routine oil change, an employee locked the keys to my 2013 Chevrolet in my car. The end result included damage to my car, which I was not informed of, and discovered on my own. The dealership has accepted responsibility for the damage and has agreed to correct it, but I feel that the method used to gain entry to my car should have never been used and the situation makes me question the judgment and integrity of the service department team. I had a 2:00 pm appointment for an oil change and arrived on time. When checking in, I requested that the courtesy car wash be skipped, because it was raining and I was interested in saving time. Around 3:00 pm, I was approached by the service advisor who asked if I had the OnStar app on my phone, which I did not. At one point I had the OnStar app, but I uninstalled it after my OnStar trial expired. The service advisor then informed me that the detailer had locked the keys in my car, and that, in order to gain access to the car, he would be having a new key cut. About a half hour later, I was informed that a new key would not be cut because new keys have to be ordered from Detroit and that they would be contacting a locksmith to get the car unlocked. I inquired as to how the locksmith would be opening the door and was assured that they would not be using a slim jim/lockout tool. About forty minutes later my car was ready. The service department called Chevrolet Roadside Assistance (using my account) and the Roadside Assistance paid for a lockout service provided by a company called Pop-A-Lock. When I got home, I noticed damage to the driver side window seal. A slim jim/lockout tool had clearly been used to get the door open. The lockout tool damaged the seal on the window. A stretch of the seal, several inches long, was shoved down into the door. I immediately called the dealership and spoke with the service advisor. He acknowledged that while he initially thought that the locksmith would not use a slim jim/lockout tool, this type of tool was used. The advisor indicated that the damage would be repaired. Discovering that my car had been damaged was very frustrating, so I immediately called the dealership back to speak with the service department manager. After explaining my dissatisfaction to the manager, he somewhat dismissed my account of the scenario and told me that slim jims/lockout tools are not used anymore, because they dont work on new cars and indicated that they (George Moore service department) could contact Pop-A-Lock (if necessary,) while affirming that the damage would be repaired. I returned to the dealership the next morning. After looking at the damage, there was no denying by the service department manager that entry to the car was gained via a slim jim/lockout tool. The manager ordered the part that will be needed to repair the vehicle and agreed to provide me with a loaner vehicle when the part arrives and I drop my car off. I understand that mistakes happen and I was completely fine with the incident (which did cost me time and cause me to be late for an appointment) up until the point that damage was done to my vehicle. I find it baffling that I took a 2013 Chevrolet vehicle to the Chevrolet dealership (where I purchased the vehicle new) and they were unable to open a locked door without contacting a subpar locksmith company. I find it completely unacceptable that my vehicle was damaged and that the dealership left it up to me to find the damage instead of immediately owning it. To me, it does not matter who caused the damage to the car. I took the vehicle to the dealership for service and the vehicle left the dealership damaged.

Roger

Apr 20, 2014

Staff are extremely friendly and knowledgeable about my car. I appreciate all of their assistance getting the recall work ordered and completed for me. I highly recommend George Moore Chevy to anyone in the marked to purchase a new car that has a staff that will keep it maintained.

gudell

Apr 19, 2014

In short, I am extremely dissatisfied with the service department at George Moore Chevrolet. During a routine oil change, an employee locked the keys to my 2013 Chevrolet in my car. The end result included damage to my car, which I was not informed of, and discovered on my own. The dealership has accepted responsibility for the damage and has agreed to correct it, but I feel that the method used to gain entry to my car should have never been used and the situation makes me question the judgment and integrity of the service department team. I had a 2:00 pm appointment for an oil change and arrived on time. When checking in, I requested that the courtesy car wash be skipped, because it was raining and I was interested in saving time. Around 3:00 pm, I was approached by the service advisor who asked if I had the OnStar app on my phone, which I did not. At one point I had the OnStar app, but I uninstalled it after my OnStar trial expired. The service advisor then informed me that the detailer had locked the keys in my car, and that, in order to gain access to the car, he would be having a new key cut. About a half hour later, I was informed that a new key would not be cut because new keys have to be ordered from Detroit and that they would be contacting a locksmith to get the car unlocked. I inquired as to how the locksmith would be opening the door and was assured that they would not be using a slim jim/lockout tool. About forty minutes later my car was ready. The service department called Chevrolet Roadside Assistance (using my account) and the Roadside Assistance paid for a lockout service provided by a company called Pop-A-Lock. The dealership gave me half off the price of the oil change, and I left the dealership.When I got home, I noticed damage to the driver side window seal. A slim jim/lockout tool had clearly been used to get the door open. The lockout tool damaged the seal on the window. A stretch of the seal, several inches long, was shoved down into the door. I immediately called the dealership and spoke with the service advisor. He acknowledged that while he initially thought that the locksmith would not use a slim jim/lockout tool, this type of tool was used. The advisor indicated that the damage would be repaired. Discovering that my car had been damaged was very frustrating, so I immediately called the dealership back to speak with the service department manager. After explaining my dissatisfaction to the manager, he somewhat dismissed my account of the scenario and told me that slim jims/lockout tools are not used anymore, because they dont work on new cars and indicated that they (George Moore service department) could contact Pop-A-Lock (if necessary,) while affirming that the damage would be repaired. I returned to the dealership the next morning. After looking at the damage, there was no denying by the service department manager that entry to the car was gained via a slim jim/lockout tool. The manager ordered the part that will be needed to repair the vehicle and agreed to provide me with a loaner vehicle when the part arrives and I drop my car off.I understand that mistakes happen and I was completely fine with the incident (which did cost me time and cause me to be late for an appointment) up until the point that damage was done to my vehicle. I find it baffling that I took a 2013 Chevrolet vehicle to the Chevrolet dealership (where I purchased the vehicle new) and they were unable to open a locked door without contacting a subpar locksmith company. I find it completely unacceptable that my vehicle was damaged and that the dealership left it up to me to find the damage instead of immediately owning it. To me, it does not matter who caused the damage to the car. I took the vehicle to the dealership for service and the vehicle left the dealership damaged. While there are several friendly people in the service department at George Moore Chevrolet, based on my experience, I would not recommend doing business with the company. My experience calls in to question the service departments decision making capabilities, skills, competency and integrity.

Alyssa

Apr 16, 2014

Gary was awesome and he made sure I got to take home the perfect car. He was a wonderful salesman and he made sure I knew how to work everything before leaving.

Angelique

Apr 15, 2014

I never come out feeling like I've just been robbed. The people are always very nice and helpful. They are very customer oriented and always try to work around my schedule. Love it!

Joe

Apr 12, 2014

A relatively simple 'auto recall' change-out item in the steering column of my 2009 HHR Panel. (Was surprised to learn of this from TV; a personal attorney commercial requesting people who own HHRs to contact him. I'd heard nothing from George Moore or the GM office itself.) Mr. Rick Tournat made the appointment for this and I found him to be professional, friendly, knowledgable, and possessing of a sense of humor. The vehicle was punctually processed at the following day's appointment time, I was advised by Mr. Tournat of what I should expect, the time requirements involved, offered a courtesy ride to work if necessary, and shown your 'coffee bar' and waiting area. I was also kept informed of the status of the repair/replacement. As Customer Service is 'made outta people', this department of George Moore Chevorlet is being well represented by Mr. Tournat. Please give him my regards and extend my thanks. His professionalism and concern for a customer was appreciated and reflects well on the reputation of your dealership. J. Keith Baker Neptune Beach, FL

John

Apr 9, 2014

Jimmy Rushford is an amazing and extremely professional service technician and is the reason I will be coming back to George Moore. His unwavering attention to my questions and continual updates on the status and progress of my vehicle exceeded my expectations. He is an exemplary model of customer service and satisfaction for all to strive for. Thank you for all of your time and attention,John L.

Thomas

Apr 9, 2014

No hassles, didn't try to sell me something I didn't want, great people, fair price. Will recommend to anyone in the market for a Chevy !!

twhit1

Apr 9, 2014

Great people, fair price, no hassles and didn't try to sell me something I didn't want. Would recommend to anyone looking for a Chevy !

Nicole

Apr 7, 2014

Glen was very personable, not pushy, and worked very hard to fine me the exact car I wanted. The finance department worked very hard to get numbers that I was satisfied with and didn't hassle me into buying any extra services. I had the most pleasant car buying experience at George Moore and I will definitely be back in the future!

Mike

Apr 5, 2014

costly but 86,000 miles on brakes is not bad--could have washed it better but whatever..really pleased with Rick...if he had not been there,I would have let my neighbor.who works at Hamm ,take it for work there..otherwise-pleased-Thanks

Brandon

Apr 4, 2014

Everyone was professional and helpful. We were allowed to check out our car and the features we were most interested in without being held hostage during a long walk around like other dealerships. We loved everyone there. I am a hard one to sell to, as I used to sell cars myself, and that was the fastest transaction I've ever done.

Robert

Apr 3, 2014

We have bought two vehicles from George Moore Chevrolet. We were extremely satisfied both times with the experience. They also service our vehicles. I highly recommend them if you want a professional and personal experience.

Tara

Apr 3, 2014

They didn't let me know when my car was done and didn't review the services they provided with me. Other than that it was fine.

Timothy

Apr 3, 2014

Glenn, was very helpful and willing to help us out and answer all our questions. I will tell all my friends how friendly and helpful everyone was.

gfurlong

Apr 1, 2014

I have given the rating of great because of the friendliness and professionalism of everyone involved in the process. i received a better price than expected and the process went a lot smoother than i expected also.great team!!

Geoffrey

Mar 28, 2014

Thomas Lee our salesman went above and beyond, staying til 10pm and even handling calls on his day off in order to make things go smoothly.

Judy

Mar 27, 2014

I love coming to George Moore Chevrolet because Jimmy is a Hoot :)~ He's funny, he's always respectful, brings my Van to me and opens the door with a smile. I always feel that I'm getting a truthful response from him and that I'm not bothering him when I call. He's awesome and he never has a problem talking with you when you're calling....like others!Sincerly, Judy Yelvington

Phyllis

Mar 21, 2014

A lot of men don't think women know what we are talking about or what we want in a vehicls. Gary Nodar was interested in what I wanted and not what he thought I should buy. He was very helpful and not the least bit pushy like many salesman are. Once I decided which car I wanted it was no time before the paperwork was done and I was the proud owner of a Chevy Spark. I drove it home the next day!! I will definitely go back to George Moore for my next vehicle!!

WanderinWeasel

Mar 21, 2014

Friendly and helpful employees. No haggling, no hassle. Salesman wasn't a bit pushy and knows his product. Bought a new car in no time! Will definitely go back!

Christopher

Mar 19, 2014

Dustin did a great job, selling me the car I wanted. From the test drive to working out manageable payments, my over all experience was excellent. Thanks again.

Daniel

Mar 14, 2014

The service was great. The only suggestion I have is to better communicate with the customer. I was expecting a call-back at the end of the first day or in the morning, but I had to call service myself.

Michael

Mar 14, 2014

Jimmy is always a professional. He gave me great service and look forward to working with him in the future.

Omni

Mar 13, 2014

Mr. Glenn Andrews didn't make me feel like I was being handled. Everyone I met gave great customer service and care to me, it made for a very pleasurable car shopping experience.

Sean

Mar 6, 2014

John Pauche and your service department went out of their way to get my vehicle in and out of service in a very timely manner.

Scott

Mar 3, 2014

I came in for a new key remote and was assisted by Jeremy Barnard who was very knowledgeable and helpful. I also informed him that my key was binding in my ignition. He not only fixed my original problem quickly, but he also informed that my ignition that was binding was covered. He scheduled me for an appointment to fix the problem within a couple of days. I came back as scheduled and the problem was fixed in less than an hour. Very fast. Overall one of the best repair experiences I have ever had. Fixed fast and RIGHT the first time. Thank u Jeremy!!!

Khristina

Mar 2, 2014

I took my car in for service and I was very impressed by the treatment. Jimmy in the service department made sure he called me and kept me informed of what was going on with me car. I plan on bringing my car to George Moore for future service.

jhnz71

Mar 1, 2014

2 hours for oil change forgot wheel lock key back in car. Sliced tire when rotating and said it was road hazard my fault but we will sell you one. 6000 miles on new car. Let's see just bought 38000 dollar car and you can't replace a 127 dollar tire

Brandi

Feb 28, 2014

Jimmy was great about keeping me updated on the progress of the repair on my Chevy equinox. The repair was completed in the time span that was estimated and no additional costs were incurred, no hidden costs, and my service was always friendly. And I appreciated the car wash of my vehicle upon completion of repair. I would definitely recommend George Moore to my friends and will go there first when it's time to seek a new car purchase.

Catherine

Feb 28, 2014

I brought my Camaro in for a rattle sound in the shifter and they found that my A/C compressor was bad and causing the vibration. They got me in a rental car and fixed the problem.

John

Feb 27, 2014

Ryan was very polite and proffesional. Ryan kept me informed on the progress during the service. I tell everyone I know at mayport naval station about my experance at George Moore Chevrolet.Thanks Ryan

Edger

Feb 26, 2014

I had no problem at all. Everyone that I came in contact with was very helpful. Also give my regards to Jimmy, Todd, Gary, Frank and George too.

Latanya

Feb 22, 2014

My recent visit to your dealership was very pleasant. Rian Buckman went above and beyond his duty to make sure that all of my questions and concerns were addressed. While waiting on my vehicle to be serviced, I ran into one your salesman who took the time to show me all of the features on the new Impala. He didn't treat me any differently when I informed him that I was not looking to purchase anything immediately. I cannot remember his name but never forget a face so I will definitely look for him when it's time to make that purchase.

Ernest

Feb 19, 2014

repair work was done in a timely manner. service rep was extremely helpful, Waiting area and service are were very clean

John

Feb 19, 2014

Ryan was very polite, professional, and excellent customer experance.Would recommend George Moore Chevrolet to everyone her at naval station mayport

Taylor

Feb 19, 2014

My salesman Garrett was great! I believe he got me a great deal and I love my Chevy equinox. I have already referred a friend to Garrett and she bought a car from him as well! I will continue to spread the word about George Moore and their great costumer service. Thank you so much

dalmet

Feb 17, 2014

I have known Justin Moore for many years, both professionally and personally, and have always found him to be up front and very honest. He has great knowledge of the car business and with this is able to answer any question. He doesn't waste your time with a lot of useless banter and gets straight to the point about your purchase and trade in. George Moore Chevrolet provided the best experience I have ever had purchasing a vehicle!

John

Feb 12, 2014

Service manager Jim is very polite and professional. He explained all the repairs done. They treated me with respect I tell everyone I know to go to George Moore Chevrolet

Carlos

Feb 11, 2014

Outstanding personnel. My salesperson Michael Walters went out of his way to give the best deal possible without any pressuring. The service department always impresses me.

James

Feb 11, 2014

Jimmy my service guy was great! !!! He help me get my concerns answered and gave me suggestions. He stayed on top of the progress and gave me updates.

Jeanne

Feb 11, 2014

Everything went smooth, they said our car would be ready in 45min. And true to their word it was. Washed Also want to mention Michael a super salesman, if we didn't already have a dealer up north we would consider buying a car from him.

Mary

Feb 11, 2014

Jimmy Rushford, Service Consultant was fantastic - - he delivered on all things promised! The only complaint I have, is the complimentary wash was nothing but a hose down, nothing was truly washed!!

Shirley

Feb 11, 2014

I was well taken care of the work is done properly and they even cleaned the vehicle for me. Thank you.

Vicki

Feb 11, 2014

Jimmy was very understanding and listened to my issues. He made my experience a total contrast to what a peer had there, which had me apprehensive in bringing my Acadia there. I was pleased to see they did a recall item on my truck as well as washed/cleaned it totally aside from what I'd brought it in for. Outstanding as I am a mother of an infant and to take care of those things while I have mommy brain is pure awesomeness. As Jimmy said, "Chivalry still exists". Thank you!

Iris

Feb 10, 2014

Dustin Coffman was very attentive. It was also beneficial to be introduced to the parts and service department prior to leaving. Last, the vehicle orientation session was invaluable and I learned more during that session than I did when I was in possession of an Equinox company vehicle for two months!

Robert

Feb 10, 2014

We had a very enjoyable experience we werent rushed or pushed into anythinf we didnt want and left very happy with exactly what we wanted

Russ

Feb 10, 2014

Your Service Consultant "Jeremy Barnard" went out of his way to insure that the work on my vehicle "2500 Truck" was completed and I was totally satisfied with the service. He even stayed after hours to make sure I was able to get my truck back that evening. Jeremy is very knowledgeable about his professional skills as a Service Conssultant

Tim

Feb 10, 2014

Whether it was the shuttle to and from the dealership, or the wash my truck received, or the service itself, it was a great experience. My truck was ready on time, and cleaned inside and out when it was done! The work I had done was competitively priced, and done quickly.

Kerry

Feb 8, 2014

I feel that it took too long for the paperwork to be drawn up, considering I was paying for the Camaro in full. I sat out there for an hour.

Oscar

Feb 8, 2014

Everybody at George Moore dealership are very friendly and very helpful and be noted specially the service dept. ( Jeremy Barnard } and Jimmy Beasley (sale person). Highly recommended to all my friends.

Cilla07

Jan 26, 2014

Our experience at George Moore Chevrolet was great. This is the second time we have gone to buy a vehicle. Gary is the car salesman that we have worked with both times and have had a great experience with him as-well. The people at George Moore are very polite, efficient, and are there to look out for your best interest to fit you into the right vehicle for you and your family that works within your budget. We will definitely keep going back in the future. Thank you to all of you at George Moore Chevrolet for giving us a wonderful experience yet again.

eringm

Jan 5, 2014

Gary was a pleasure to work with very patient and got me the deal I wanted! Very satisfied! This is now my family's 3rd car purchased from George Moore 1st at the new location and I'm sure it will not be the last purchase.

Scott

Jan 3, 2014

I called service and asked if the dealership could do what I needed done. Jimmy said "If you're working on it, why don't you come down right now and we'll get it done for you." He didn't look in a book or computer to see when i was available 3 weeks from now. He said come on down and ask for Jimmy and I'll get it fixed for you. That was excellent.

Karen

Jan 1, 2014

Had a routine service done, They were polite as it was raining and offered to take us and pick us up were ever we wanted to go while we were waiting.

William

Jan 1, 2014

My 2009 Chev Silverado 1500, with 69K miles, developed a transmission problem, hard shifting as it went from 1st to 2nd gear...Automatic trans. Although the repair took just over a week to complete, I was given a rental vehicle for the last 2 days which helped ease the problems of travel. So far the repair procedure is working great...no more transmission issues and it shifts BETTER than ever!

Cindy

Dec 28, 2013

First service for my new truck, which wasn't purchased at George Moore...but they took care of me like it had been. I will definitely return! Thanks!!

Thomas

Dec 20, 2013

JImmy did an excellent job of keeping me informed of the progress of the repairs while I waited in the lounge. He got them done on time to get me to my appointment as promised. GREAT service!

Angelina

Oct 16, 2013

I had a wonderful experience. This is my first time buying a new car and my salesman Thomas was more than helpful and friendly. Made me feel like family. I will definately recommend George Moore and Thomas to my friends a family.

Andrea

Sep 28, 2013

My family has bought 9 cars from The George Moore family. We would not go to anyone else! They are so friendly and extremely helpful. They do not pressure you into anything and are always willing to work with you. I wanted a new car and went a test drove a truck and fell in love with it! With their help, they got me into the exact truck that I wanted!! I never felt pressured to do something that couldn't work or to purchase it right then! I'm a customer for life now!!

Ange31787

Sep 28, 2013

My family has purchased 9 cars from George Moore over the years! They are extremely friendly and are always willing to work with you to fit your needs and wants! Barry, Justin, and Gary helped me fulfill my dreams of owning a truck and at that: the truck that I wanted! I never felt pressured by them and they helped me get a payment that would fit my lifestyle! My dad always said they were great people and now I have first hand experience working with them and I would say the same thing! I am officially a customer for life and would recommend them to anyone!!

Ruby E

Sep 27, 2013

Very friendly and courteous. Felt valued as a customer. Excellent quality customer service. Kept me informed with everything they were checking and doing with my car. I was very satisfied.

princessg

Sep 27, 2013

I am skeptical and cynical at best, but I found no negatives at this dealership. George Moore has family atmosphere and professionalism paired with the financing and low prices found at corporate places. I highly recommend this dealership to anyone considering new or used car purchases because the sales professionals listen and are truly no pressure. Unlike prior experiences, buying a car this time, was pleasant. The George Moore team made the transaction easy and stress free!

smalls

Sep 25, 2013

George Moore has a family atmosphere. The sales professionals were no pressure, even empathetic to the stresses of car purchases. The finance team is amazing and worked to secure an impressive interest rate for my loan. I am very pleased with the quality and price of the product.

Herb

Aug 22, 2013

Exceptional Customer Service; unmatched in my experience in the US. From the client attention given by the Service Consultant to the test drive after the requested repairs, the process was seamless and transparent. I've owned a dozen Corvettes since my first, a 1976; owned and drove them while working in Germany, Mexico, Spain, Singapore and Holland, insist on and generally received good service; none as friendly as at Moore Chevrolet.

Otis mc fisherman

Aug 22, 2013

Went to George Moore on my birthday aug 17 2013 to find my dream truck, the Chevy Silverado, my sales consultant pat obrien was extremely helpful, and very knowledgable about the product, my 2013 Chevy silverado. I'm very satisfied with my silverado. And would recommend my family and friends come to George Moore to purchase their next vehicle , thanks for the Chevy experience

Dave R.

Aug 18, 2013

I had a bad experience at this dealer in 1994, but this time it was wonderful and very easy to purchase the new vehicle. My salesman, Gary, was great. He did everything to make sure my experience was a good one.

Susan

Aug 15, 2013

All the employees that I encountered at George Moore Chevrolet were very friendly and knowledgeable! I have purchased 5 cars in my lifetime and this experience was the best. From the adventure of looking for the perfect car all the way through the final signing of the finance papers! John P. and Gary N. were awesome to work with! I will be sure to send all my friends and family to George Moore Chevrolet to purchase a vehicle! Thanks to all!

Jessica Robbins

Jul 22, 2013

PC12312011 Gary our salesman was very helpful in helping us get the lowest interest and payments we could afford. He showed us all about using OnStar and was very funny. He was there to answer our questions as first time new truck consumers and we couldn't be more satisfied with our purchase.

shertwenty1

Jul 22, 2013

LT was awesome, he was very interested in making the deal but was aware that we had to meet certain numbers. When we hit a wall with the pricing Justin Moore worked it out and we were able to purchase the car! We are now in the market for two new cars and will definetly go back to George Moore.Thanks

Marvinia

Jul 12, 2013

I get my 2011 chevrolet serviced here at George Moore Chevrolet on Atlantic since June of 2012 although I didnot buy my care there. I get excellent service the servicer in the service dept Jimmy Rushford is always pleasant and goes over and beyond what I feel is required of him. Jimmy just recently helped me with a situation with one of the wheels on my car that should have been taken care of when I bought the car but was not.I am a widow not knowing much about these things and Jimmy is not one of those that take advantage of these types of situations.Jimmy keeps me informed on the status of my car being service and gives me an approximate time that it may be finished when all is done Jimmy opens the door for me and let"s me in my car. Jimmy is a true gentleman and really displays compassion for people. I specifically ask for Jimmy when it is time for my car to be serviced.

Bobkav13

Jul 10, 2013

Dealer (Justin Moore) took the time to give me personal, very attentive service. He was very straightforward and took the time to listen to what I wanted. I was pleased that there was no pressure and the price he gave me was very reasonable. This was my best car buying experience and I will return to the George Moore dealership for both service and future purchases. Three days after the sale, the dealership called and notified me that they "found" a $750 rebate that I qualified for. I went back in and they lowered my monthly payments my $20. I have to question if any other dealership would have done that.

Roderick n Dana Newton

Jul 9, 2013

Our purchase and shopping experience was very professional and by far one of the best customer service experiences we have ever had Our sales associate was AWESOME !

Gatorsrock!!

Jul 2, 2013

Awesome Customer Service 5 Plus Stars!!!!! Would strongly recommend ......

HarryLang

Jun 29, 2013

Thomas Lee, my salesman, is the ultimate professional. Will continue to purchase vehicles from him and recommend him to friends.Mr. Lee provided quality service at time of sale, and continues to provide helpful information on my questions.

Lafeese

Jun 29, 2013

I am very pleased with my spark.. Thank you to.Thomas who was a great help..i.cant leave out Barry...i would recommend sending a friend there if they were looking for a car.

Cobalt07SSNA

Jun 24, 2013

I have been a customer of George Moore Chevrolet for quite a while now. This is the second Chevrolet product which I've had serviced by them. Carlos Gil, was my first service writer, and really treated me like I was always important. Richard Graham is my technician of choice to service my vehicle, why....because he does the job right the first time. Never have I once had to come back due to something not being done. Any and all questions or concerns I have are answered to the best of their ability. Since Carlos has left, Jimmy Rushford has been my service writer and has treated me just the exact same as Carlos. Very friendly, respectful, professional, and answers all my questions if he can. I've wanted to get the owner's email address and send him an email praising the service dept. I can't leave out Mike the service manager, he has also helped me out and answered some of my questions. Overall, I love this dealership and practically know almost everyone who works there which tells anyone just exactly how often I service my car here. I could go on and on, but I will leave it here by saying this: Thank you Jimmy Rushford, Richard Graham, other employees whom I speak to, and most importantly George Moore for reopening your dealership.

Tim McCann

Jun 19, 2013

My dad's side of the family grew up with George Moore an I grew up with Justin his son so knowing that they are good people is great. Since we moved down to Florida we have bought every car we own from them including my first car. I just recently bought a 2011 Chevrolet HHR from them and the experience was great. The staff is knows the cars they have inside and out and made the car buying experience quick and easy. Justin helped a lot and Mr Moore even came out and spoke to me for a bit which was nice. Great gob George Moore Chevrolet team!!!!

Darthantonio

May 24, 2013

I brought my car in for some warranty work and a oil change. Had to keep my car overnight because the part had to be ordered. After the wait my car was retuned like new. Thanks George Moore Chevrolet!

junebob

May 24, 2013

This dealership is fabulous for service department. I have just moved back to Florida from Virginia and needed to take my Equinox in for a recall item. George Moore Chevy exceeded all my expectations! They took me without an appointment, gave me a courtesy ride back home, and then picked me up when my car was ready. Plus they wash and vacuum as part of their service at no charge. These guys know what it takes to deliver great customer service. I will be back, and I will recommend them to everyone.

Gatorgurl25

May 23, 2013

The sales person was awesome. its the finance dept that killed the deal, they are virtually clueless. Allowed the SAME company Regional Accept. to pull credit over twenty times. They have no idea how to verify customer information. Need more training or replace them! Go either with you r check or just go somewhere else!!!

Boocrazie

May 7, 2013

Sales and finance staff took the time to understand our needs and made the deal happen! Great service!!!!

LaDomi Queen

May 6, 2013

Everything was handled professionally and in a timely manner. This was the best and fast car purchasing experience I have ever had. Anytime I have had issues with my vehicle they accomadate me and tackle the problem right away. I absolutley love this dealership.

the little guy

Apr 27, 2013

Buying through used car dealer still under warranty got attitude from get go. Rick lied to my husband and said oh your warrantycompany is not opened on saturdays. my husband called on cell they were open til 4pm went back told the guy he got rude and mad and didn't want to do the diagnostic. then my husband scheduled an appt for repairs I took the car it took 4 hrs it took another customer waiting 2 an 1/2 hours for an oil change. 2 days later the engine light comes back on shouldn't they back their work ? no giving my husband attitude again saying they don't do appts on saturday for diagnostics but last saturday our appt was at 11am. I'm regretting buying a chevy. looking for different chevy dealer for future service on my car.

New York Mike, Camaro

Apr 25, 2013

There was a minor setback regarding a credit issue. The sales staff explained to me exactly what I had to do to correct this... three days later I drove off with a 2013 Camaro. Together we made it happen. Thank you, George Moore staff!

jeejacks

Apr 24, 2013

I went into George Moore because I'd been experiencing some slight vibration in my car while driving. I thought it might have been the wheel balance, but I was not sure. Jay answered all my questions and was very courteous and reassuring. He thoroughly explained how the mechanic had fixed the problem and what had caused it, and didn't treat me like an idiot for not knowing much about cars. I will be continue going to George Moore for my car maintenance.

John

Apr 9, 2013

I was travelling in Florida on vacation when i had car issues and decided to take my car to George Moore for service. Not being familiar with the dealership or a regular customer, I was a bit concerned about how i would be treated and my car repaired. I can tell you that i was treated with the utmost respect and my car serviced in a very effecient manner. My car was at the dealership from Monday thru Thursday and Jimmy did a great job communicating the status of the repairs with me on a daily basis. Mike Poremba, the Service Manager, was extremely helpful in explaining the problem with my vehicle, test driving with me to understand the problem and then riding with me again after work was complete to insure it was done properly. As a business owner, I can tell you that they should be proud of their business.

Andre' Santo Jr

Mar 27, 2013

Went in looking for a reliable yet affordable new truck and drove away with just that. Greg (salesperson) was very knowledgeable about the vehicles and helped make the buying process easy.

dresanto35

Mar 27, 2013

I was VERY satisfied with my overall experience with George Moore. Gary provided me with the best customer service I have ever received from a dealership.

Jay

Feb 26, 2013

I am satisfied with my buying experience. Thrilled to walk out with a car I have been trying to buy for a long time now.

tstewar1

Feb 26, 2013

I had contacted another Chevy dealership in town and described to them the car I was looking for and what I wanted to do. I was told no problem come on it we can work the deal. Since I hate to buy a car I thought being proactive would help to reduce the "haggle" part of the deal and I could just go in and do it. I am an accountant so my information was exact and it was very easy to say yes or no too. Instead I go and was asked "is your husband with you?" I was livid and left. Then I sent a email to Justin Moore and did the exact same thing, he said let him check on it and he would get back to me. He contacted me told me he could do the deal and I went in and purchased my Equlnox and was done in less than 1 hour! I loved this dealership so much that I did take my husband back - - to buy his new truck! Then I also took my daughter (21 yrs) and she purchased a new car. I recommended them to my friends at church and they bought a new car. I truely love this dealership and how they treat you with respect - even woman!!

willee67

Feb 16, 2013

I went to buy a vehicle and I was offered an amount to trade in my 2010 Tahoe. when they found out they offered me more than I owed they said they would not give me more than I owed. your dealership sucks and I will never recommend tor take my vehicle there again for service..

N.Warren

Feb 14, 2013

Mr.Barry,L.T and the the rest of the staff is awesome! I went in on Monday 02/12/13 told Barry my price range,the exact type of car I wanted and drove out with my new 2011 Malibu on 02/13/13 ;-). I didnt feel forced to look at something i didnt want,neither did i have to deal with degrading accusation's about competitor's,like other dealer's, to persuade you to buy from them.did I mention they have the best price's in town AND the Ladies room is spottless.lol, but seriously,these people made me feel like family.I got a like' new car at a used car price! I highly reccomend!

Julieta and John

Feb 9, 2013

We knew what we wanted and inform Ted and Gary, and much to our surprize they called and told us they had one just come in on a truck that night. we talked the deal and had the truck in our hands before closing that nite. They both went out of there way to get us the best deal and very honest and that in its self was a BIGG deal sealer for us. they work together and I would buy from them again no problem what so ever. I am a chevy family guy with owning 4 right now ranging from 1949 -2013 and second truck i got from George Moore and by next one will be here again . Thanks to the whole Crew for making it soo easy. John an Julieta Powell

Music1954

Jan 16, 2013

Last Friday 1/11/13 I had an appointment to have my car evaluated for two things that had to be repaired. I was met by Jimmy Rushford and he took all my information and assured me he would inform me of the out come asap. Hearing back from Jimmy I was very pleased to find out my repairs would be made. I find that the service I received from Jimmy as a new employee to George Moore that he was very helpful, curtious and a true customer service guy. I am confident that my continued services will be in good hands with Jimmy. Thanks Robin Patterson

Music1954

Jan 13, 2013

I want to thank both Barry Macon & David Rome for all their help in helping me select the very nice 2009 Impala LTZ you had on your lot. I first spoke to Barry about the car and the trade on my current car. He gave me my expected trade value for my car and showed me the Impala at that point I told Barry I wanted to go to a few more places and I would get back to him and asked for his card and went on. I did my shopping around and decided I had been given the best deal at George Moore so I returned to see what kind of a deal we could make for the Impala. When I returned Barry was helping another customer so he sent David Rome over to help me. David got all my info together and we then sat down to discuss the deal. He was very aware I had a certain amount for the car that I was going to be able to afford and did everything in his power to make that happen for me. I was very pleased with the final outcome and excited to drive home in my new used car. Once I finished the financing part of the deal David MADE SURE I HAD a great understanding of all the bells and whistles this car had arranged and helped me to set up the OnStar and XM Radio features befor I left as well. My over all experience that day buying this car was excellent and I appreaciale all of the effort that BOTH Barry and David showed me as it is a great feeling to get good service. Thanks guys.

garyfoster

Jan 11, 2013

Dave was great, made the normal stress of buying a car very tolerable. He knew the answer to literally every question I asked about the vehicles and options. Although he was motivated to close a deal, he didn't try any of the typical cheeseball hard-sell tactics which was very refreshing.

JBla210

Jan 8, 2013

My overall experience was great. Starting with David Rome, who made me feel comfortable and made sure to find me exactly what I was looking for. Gary Noda also assisted me with things when I went in to test drive the car. He helped out just as much as David and my experience with them both was a good one.

efkreichelt

Jan 3, 2013

The customer service was friendly and met our every need. They had great knowledge of every car including other brands. Originally we were not planning to buy a Malibu, until Gary showed us it was the best car in the market. We are very happy with our choice.

sstemke

Nov 28, 2012

Great experience, would definitely buy another vehicle or truck from George Moore Chevrolet. Justin and Gary were very helpful and worked well with us. We love our new truck!

mjjcrowson

Nov 19, 2012

Barry and David were professional, courteous and supportive of my desire to get into the last of the Avalanches at a price I was willing to pay. The negotiations and paperwork went smoothly and I was in at 2pm and out by 7pm, start to finish, with my new truck. Being an experienced negotiator and long-time Avalanche owner, I know I got a GREAT DEAL!

michelle.m.ramirez.125

Nov 15, 2012

This was the fastest easiest procedure I have ever endured while purchasing a car. I was helped quickly and accurately. Everyone was extremely friendly and I was able to get exactly what I wanted. I am extremely pleased and I am sure I will return to this dealership when I would like to purchase another vehicle in the future.

aagkkg

Nov 13, 2012

My truck buying experience was very pleasurable. The entire Team was very attentive and supportive. Thank you for the excellent service. Dave Rome in particular made this the best vehicle buying experience the best we have ever had. Thanks!

ruthie1224

Nov 13, 2012

The sales people were friendly but not pushy. David went out of his way to accomodate my circumstances. Due to my husband's health he was unable to truck shop with me so we brought the truck to him. After we made the decision to buy our Silverado, David brought the paper work to us and Silverado to us and left with our Jeep. I really appreciated all the help.

moochie01

Nov 9, 2012

I was very pleased with David Romes's knowledge and helpfulness in purchasing my 2012 Silverado with the off the road package. I do alot of hunting and was needing exactly what I found at the dealership for an excellent price. David went above and beyond to help me finding what I wanted and for the price range I was looking for and also assisted me with have a few other items that could be purchased for my vehicle.

horvathsr

Oct 29, 2012

We arrived at George Moore Chevrolet with the intention of looking at a vehicle. Our experience of working with David Rome was so positive, we decided to buy immediately. David went above and beyond working with us and Frank Huth to ensure we received the appropriate discounts. A terrific purchasing experience. We'd do business with David and Frank again in a heartbeat.

johns2ndaval

Oct 27, 2012

Good experience with professional salesman. Gary took time to show us truck features and to answer our questions. We love all the extra features of the new avalanche. Our initial interest was in a suburban but soon discovered because of Gary that the avalanche was just as nice if not better.

checksixb17

Oct 2, 2012

It is our wish to say thank you and recommend the great group of people who made our short visit to the George Moore dealership a great experience.My Wife and I recently bought a Chevy Cruze here. Justin Moore and Glenn Andrews helped us get the very best deal on a Chevy LT1. Jessica Long personally filled my new tires with Nitrogen quickly and courteously. Carlos Gil had a part put on my new car in 35 minutes with smiles and courtesy.Justin Moore and Glenn Andrews made us an offer we couldn't refuse. Thanks to all the great people at this dealership for a job well done. I hope the letter finds all of the wonderful people at George Moore Chevrolet Health and Happy!Our very best to all of YOU,Joseph and Pamela SchluntChecksixb17ataol.com

tkcrystal2

Sep 13, 2012

My husband and I have been looking at cars for several months. We have never had a better experience at car buying,than we did at George Moore Chevrolet. We went up there from St. Augustine to see a ford focus from autotrader.However, we test drove a 2010 Chevy cobalt, even though my husband and I didn't want a Chevy because of past experience,we bought one and are very happy. These three employees stayed late and followed through with excellent customerservice. They were friendly, efficient, professional, and went beyond expectations.

Berniedennison

Sep 9, 2012

We went to George Moore Chevrolet to look at new Suburbans. Over the course of several days we worked with 2 salesman who were both extremely friendly and knowledgeable about the vehicle. While at the dealership they went out of their way to be nice, however, that is where any semblance of a good experience ended.We met who we will call salesman A on our first visit and test drove a new Suburban. He was friendly and it was overall a good experience. We were researching all large SUVs (Suburban, GMC's Yukon XL, and Ford's Expedition EL). As Chevy was our first stop we were not yet ready to talk numbers and left. The next day after we had a chance to look at the other manufacturers vehicles we returned to George Moore to take another look at the Suburban. Salesman A was unavailable so we worked with Salesman B. He was extremely knowledgeable about the vehicle and friendly. We sat down to talk numbers and the best price (although a fantastic deal) was a little more than we were willing to pay (and way more than a Ford). The paper that had the handwritten offer on the back side contained violent and inappropriate images. I'm all for recycling paper and not easily offended, but I had little kids with me. Fortunately, the didn't see the images, but it shows a total lack of regard for others. Perhaps, it was an honest mistake, but it was offensive and could have been devastating to others. As we were leaving he suggested another vehicle (which was more expensive) and said we may be able to get an even better deal. We said we would think about it and left.After some discussion about our options of Ford versus Chevy we decided that if George Moore could make us the deal we would be willing to pay more and give the Suburban a chance. We went back in to talk numbers and were about $1000 off on figures, but Salesman B said he would work on getting the price down and call us back so we left.Salesman B never called back, but the next morning Salesman A called and said they would be able to come down in price and we had a deal. Excited that we "had a deal" we went in that night to sign the paperwork. Salesman B said there was no deal and we were still about $800 apart in price, but he would call at 1000 the next morning to let me know if they could make a deal or not. He never called and it is now several days later (still no call). I understand that a deal cannot always be made. However, we wasted time going back to the dealership after we were told we had a deal and couldn't even get a promised follow up phone call. This was a 60K vehicle we were looking at purchasing and I couldn't even get the common courtesy of a follow up phone call. Perhaps, they are so busy at George Moore that my sale wasn't important enough for them. In any case, I would not recommend this dealership and think their customer service was atrocious. We were undecided if we should get the Suburban or Expedition EL, but this experience made the choice easy to go with Ford.

blacal6

Sep 1, 2012

Great Job George Moore!! Thank you for taking care of me and my Impala. Mike did a great job in service, he made the process easy, and even scheduled a rental car while my car was in the shop. Everyone was pleasant and truly made my experience great.

Janae Barbeau

Sep 1, 2012

We absolutely enjoyed working with Carlos. He was super helpful, informative and talked to us in terms we understood and less technical stuff. I walked in very stressed about the situation and felt at ease knowing he would take care of the problem. Very friendly and funny! I was planning on going to the dealership I purchased my car from for service but I will now be seeing Carlos. Thank you for great service:)

kasey.s.ott

Aug 21, 2012

While recieving a terrible service/certification from a separate dealer, I brought my vehicle to George Moore Chevrolet and dealt diretly with Carlos who greeted me immediatley and assured me that I was in good hands. As a man of his word, I was indeed in good hands. He corrected my problem same day and restored my confidence in Chevy service. Great Job!!

georgethejungle

Aug 17, 2012

Carlos set up my appointment over the phone and was very prompt when I arrived the next morning. I explained to him what the problems were. After the mechanic went over the car, Carlos called me in to talked with the mechanic to further explained what the problems were. Carlos called Enterprise to get me a rental car. He called me the next day to update me with what the mechanic had found out. He told me the car should be ready by Friday and it was ready, which saved me another day on the rental car. George Moore Chevrolet should be proud of having an employee like Carlos on the front line of service to the customers.

aaronroberts

Aug 16, 2012

Carlos and the team at George Moore were extremely helpful. They really helped me out when my Buick had mechanical problems. Not only did they squeeze me in but they were extremely quick with the repairs. On top of that, Carlos went above and beyond. My family and I will be loyal George Moore customer's for life! THANKS CARLOS! WE ARE 100% COMPLETELY SATISFIED!

cmitaly

Aug 15, 2012

Purchased after market sunroof which was not as described. No effort was made to find me a car with a sunroof until I had already purchased a car. Before sunoof was installed spoke with Gary and Todd and tried to trade car which now has apprx 500 miles for one with sunroof and was told could only get what was paid for car after my trade,$19,500. No credit for my $8000 trade. Was assured sunroof would look like factory installed. Paid $600 for pop up sunroof which did not have a screen so sunlight always would come through. Then Gary tried to talk me into another $600 to get a sunroof with a screen. Now I was offered 23,000 on a trade which I should have been offered before I spent $600 on a sunroof with no screen. I find it interesting that factory sticker for sunroof was $900. Mine was going to cost $1200. This was my first and last car purchased from George Moore. I would like my $600 refunded for misrepresentation of product. Dealt with some very fast talkers. Wish I had gone to Coggin Chevy and had not wasted so much time and money at George Moore.

Impala07

Aug 14, 2012

I am very pleased with the management and service I recieved at the service department, as long as I have been there I have had no issues with anyone. Carlos was great with everything I needed.Thanks Shay P Mahon

Nikki Nic

Aug 13, 2012

I stopped in on a Friday afternoon with a windshield wiper problem. Carlos was very helpful and made it a very pleasant first experience for me at George Moore. I will definately be back.

bpup27

Aug 12, 2012

My experience at George Moore was amazing. Definitely one of my best car buying experiences so far. I told them exactly what I was looking for and how much I could afford. They actually listened to me and didnt b/s me in anyway. I got the car I wanted for the price and payment I wanted. I have already recommend them to my friends and will use them myself in the future.

kdrexler

Aug 12, 2012

I brought my 2004 corvette in to have the gas tank repaired/replaced. It was covered under an "additional warranty by General Motors. Jessica was thorough and polite. Very professional. My only "gripe" is that this was a 2 day job, that was under a repair notice by General Motors, so not "normal wear and tear". This was an issue caused by Chevrolet, and they had to fix it. No loaner car was provided. I felt that since this was an issue caused by Chevrolet, that I should not have to incur the costs of a rental vehicle. If nothing else, George Moore Chevrolet, in the interest of customer service and satisfaction, should have provided one. It would not be a loss for them, since the warranty work is paid to them by Chevrolet. Dealers charge more for any kind of repair or maintence than non-dealers. It would have been a prime opportunity for them to "go the extra mile" in good faith. It is why I don't have maintenance or repair work done by a dealership. I have a place that I have been going to for 10 yrs (not fair to list their name here). They ALWAYS go the extra mile. Even in this case, I brought to them first to have it fixed, unaware of the "additional warranty". They were honest, went the extra mile, and told me about it so that I could get it done for free. The honesty and extra mile that my usual repair place does, keeps me going back, and I drive over 15 miles to them. Had George Moore Chevrolet been willing to do that, they might have gained a customer as they are only 2 miles away. So while the staff (Jessica) was professional and polite, George Moore Chevrolet dropped the ball.

mikebogart

Aug 12, 2012

David was very professional in his dealings with me. I had advised that I was interested in a 2012 Silverado and wanted to do a deal at a certain price. He was a straight shooter and did not employ the sales tactics that I was expecting when buying a car from a dealership. He discussed it with the sales manager and came back with a price that I was willing to accept in about 5 minutes. David was very knowledgeable about the truck and spent a good deal of time explaining all of the features and options after the sale was complete. I had a good experience at George Moore and will defiantly buy there again.

trellisj

Aug 12, 2012

I have rated this dealership on 5s in every area. My 2010 Impala would not start the day before I left the state for vacation. Carlos set my mind at ease while I was miles away. He maintained constant communication with me about the status of my vehicle. After the necessary repairs were done, Carlos also expressed his professional concern regarding a potential problem not related to what the car was there for. Shortly after returning to Jacksonville, arrangements were made for Kenny to pick me up to get my car from the dealer. We had engaging conversation during the brief ride. Lastly, closed the transaction with Tonorica. She processed my paperwork with a pleasant disposition. They each should be greatly commended for how they went above and beyond to quickly turn my unexpected trouble around and get me back rolling again. Carlos had my car cleaned once the repairs were done. So, I drove off the lot in my Impala with a pleasant smile on my face. I extend a hearty thanks for all of you.

FWheaton

Aug 10, 2012

My wife and I came in looking for a used truck. After working with J.D., that new Z71 Silverado was the perfect truck with a deal that I couldn't refuse. Thanks George Moore!

johnz1943

Aug 9, 2012

I have been to many, many car dealers in my life and George Moore Chevrolet has the friendliest sales staff I have ever seen. My salesman, Ted Busetto, was just fantastic. He went out of his way to please myself and my wife, and not just to sell us a new car. He has a very friendly personality and we got along especially well because we both are Italians. Even after I bought my Chevy Volt I came back by the dealership to ask Ted a couple of questions that I was stuck on and he was more than glad to help me. He wasn't worried that he might miss a potential new customer. That's what I like about Ted....great customer service after the sale. I could go on and on but you can get my message I am trying to get across. If I were to buy another new car in the future I wouldn't hesitate going back to George Moore Chevrolet/Ted Busetto. I don't know if that will happen or not because I really love my Chevy Volt and it would take a lot to get that away from me. Thanks, John

tdboogie

Aug 8, 2012

This was my second purchase from George Moore Chevrolet and both experiences have beenvery positive! The dealership has an excellent customer focus and really worked hardto earn my business. David Rome & Ted Busetto were informative & helpful during the process & Justin Moore found my new Equinox at a price I could afford. I highly recommend George Moore Chevrolet.

raymond

Aug 7, 2012

carlos is service was excellent. the fellows who worked on my famous 89 iroc are GREAT.

dsss2

Aug 6, 2012

We had our truck's fuel injectors replaced while we were down on vacation all the way from Virginia! It was a big problem that needed a quick fix and Carlos and the dealership were so helpful through the whole ordeal. Also they did the job quicker than expected and everything turned out perfect! Our truck runs great again and its ready for our long rode home!!

sklauk

Aug 5, 2012

Carlos was very accomodating with my eldery parents. He never questioned why my 86 year old father wanted to "salvage" the driver's side windshield wiper that we came to George Moore to replace. After all, doesn't everyone need a spare, used windshield wiper "just in case?" It was nice to get quick, friendly service. Thank you.

chris

Aug 4, 2012

Service writer was attentive, communicated well and vehcile was delivered as promised.

gmfaninjax

Aug 4, 2012

George Moore is back and it is true, Better than ever. I used their service department at the beach and it was good. Now it is great! Cleaner, Bigger and Friendlier. Carlos takes great care of me and my Chevrolet. Cynthia is so sweet and is sure to thank me for using George Moore. Rest assured, I will continue to use their Service Department!

gmfaninjax

Aug 4, 2012

George Moor is back and it is true, Better than ever. I used their service department at the beach and it was good. Now it is great! Cleaner, Bigger and Friendlier. Carlos takes great care of me and my Chevrolet. Cynthia is so sweet and is sure to thank me for using George Moore. Rest assured, I will continue to use their Service Department!

SilverSS

Aug 3, 2012

I bought my Camaro from George Moore Chevrolet and LOVE it. Carlos in Service is great and Justin always takes time to say hello. I will keep going to GM for all of my needs.

johnjwalsh

Aug 3, 2012

Used George Moore because they work on GM cars and we have a Buick plus they are very close to home. Carlos was very helpful and courteous with myself and my wife. We will be using George Moore with any other car issues if they arise. Carlos is one of the best service reps I have ever dealt with.

Karlabailey

Aug 3, 2012

When I had to get a scheduled oil change, I called at 5p on Wednesday and got in Thursday morning. while I was making the reservation, Carlos Gil took all the information he needed so when I rolled in at 8am, my car was taken directly back for service. I was in and out of there in 20 minutes. I don't get this type service in any other business I have dealings with. Also, whenever I need any part or a friend needs parts, Carlos never puts me on hold or needs to call me back. I bought my car from George Moore at the beach and am very happy and satisfied to be back with them.

Marcbailey

Aug 3, 2012

Carlos is awesome. Took the time to recognize the problem and my concerns. Addressed everything I asked and more! George Moore has a great asset in Carlos!

mztay2010

Aug 3, 2012

Carlos was great overall. He was friendly and worked accurately fast. He made sure during my wait time that I was comfortable and when the time came he sat and explained the repairs needed for my car. The pricing for the labor was just right- not too expensive and not too cheap. My car is running much better.

culomorena78

Aug 2, 2012

I have been getting amazing service from Carlos Gil in service since Geroge Moore re-opened. I can't say enough positive things about the service department! I would recommend George Moore to anyone with a GM product!

Jessie12

Aug 2, 2012

As a one car household on a tight budget my wife and I had been putting off servicing our 09 Malibu for far too long. After heavy rains our electronic system began to fail, and we lost use of our power windows, door locks, and key fob for remote access, so we no longer had a choice but to address it.We had generally avoided dealer servicing but thought we might still have warranty coverage so we called George Moore Chevy to make an appointment. Mr Carlos Gil was our Service Representative and made us feel comfortable from the onset by helping us arrange alternative transportation for the day which was one of our primary concerns. The news was not so great on the car, as our warranty had expired and this particular work would not be covered. Although this was the case Mr Gil let us know beforehand what needed to be done to fix the car, and although it was more than we wanted to spend we were extremely pleased that when we picked up the car the total amount was exactly as he had communicated to us with no surprise "extra" charges or work performed that we did not expect. The reservations we had about servicing our car at a dealership turned out to be unfounded in this case at George Moore and we will absolutely get our car serviced there in the future thanks to the accurate communication with the Service Staff.

kobacais2000

Aug 2, 2012

I have been to George Moore a couple of times to have oil changes. Carlos, in service, has always taken the time to fill me in on what is going on with my Tahoe. He explains things in a way that is easy for me to understand and helps me prepare for future services. It is refreshing to see a smiling face when I come in.

melhawk

Aug 2, 2012

Carlos was very friendly and knowledgeable about my vehicle. His customer service was great. I would recommend my friends directly him before I would go to anyone else. Energetic and great attitude.

tveiga1

Aug 2, 2012

Best car buying experience I ever have had. All personnel were extremely knowledgeable and helpful in finding the right car at the right price. David went out of his way to EARN my business.

jmdsimmons

Jul 27, 2012

Jd is awesome ..he was very freindly and explained everything that I had a question about.. I am in the dealer looking at a second car now doing this on my smartphone. I will never go to another salesman or dealership again.. George Moore rocks and I love my Florida edition 1500. Yahhhhhh

FGL

Jul 24, 2012

Glenn was very helpful and professional but not pushy. He showed us the available inventory and helped research engine specs, performance, options, etc.It was a very pleasant experience.

sfudge

Jul 24, 2012

This by far was the best experience we have had buying a new vehicle. David was very informative and had everthing ready for us. We were in and out in no time. Usually it seems we always spend most of the day at a dealer. This was our first experience buying a Chevy and if this is the way you always treat your customers, it will not be our last visit.

gwahl

Jul 23, 2012

gary and dave were extremely helpful. worked with me so that i was able to bring home a new car so i am able to get back and forth to school and work. best experience ive had at a car dealership.

floridadragonman

Jul 18, 2012

I had visited George Moore to look at some vehicles that might have more seating area than my Trailblazer. While I was there, David Rome greeted me and I told him what I was looking for. He showed me a 2009 Buick Enclave that had third row seating and let me look it over. It was very nice but I told him I was interested in a mini van or larger SUV. He took my name and number and said he would look out for something that might fit my needs better. I recieved a call from him on Saturday,July 7th and he told me about a 2005 Tahoe they had just gotten in. I was already on the road, and said I would drop by to have a look. When I arrived, I saw the Tahoe and started to look it over by myself, until David was free from helping another customer. After a few minutes, David found me looking at the Tahoe and he got the key so I could look inside. I was impressed with the condition of the vehicle and decided to take a test ride. I had told my wife where I was and a few minutes before we left, she drove into the parking lot. We took the Tahoe for a test ride and after we returned, started negotiating to see if we could buy the Tahoe. I'm a stickler for details and was very happy with the vehicle. It did't take long to work out a deal and after trading my Trailblazer, we drove home the Tahoe. I have dealt with Geeorge Moore since I arrived in Jacksonville in 1988 and always had a great experience with buying vehicles from them {Lots of vehicles!) This was no exception,,,David Rome is "THE MAN" and has followed up with me to see if I was happy with the Tahoe, which I am. THANX DAVID!!

izhakorgad

Jul 18, 2012

Perfect service by David Rome. He was patient and very helpful during the negotiations and at the time of delivery of the car and explanations of all functions in the car.

milesmeyer

Jul 18, 2012

Working with David Rome & Ted Busetto was a great experience. They gave us the time to test the vehicle and answered all our questions. We had been looking at several other cars and decided to try the internet sales department at George Moore instead of just getting the first sales person that saw us drive up. That was the right choice to make and resulted in less pressure from the sales people. David was prompt in responding to our internet request. One of your fellow dealers took about a week to respond to a request that was sent at the same time. We worked with Nate Bailey on the financing and payments. That took several days to finally get a correct contract. There were always numbers or math errors that could not be explained. We eventually got to a point where we agreed upon the contract. Even though we had problems with the contracts we enjoyed talking to Nate and he was always friendly.

Mark S Reynolds

Jul 12, 2012

You are very fortunate to employ Carlos Gil, he is a true professional with exceptional customer service qualities. I would recommend your dealership on Carlos's knowledge, professionalism, and caring service to the customers!Sincerely, Mark Reynolds

constanc1

Jun 29, 2012

Dallas and Gary were both very friendly and not pushy at all. I got an excellent price on the car I wanted. I would recommend this place to all my family and friends. Actually they are trying to find my sister a car right now. Thanks again Gary and Dallas!

AMSchellenberg

Jun 21, 2012

The atmosphere that the employees fostered made it an enjoyable car buying experience. We went in thinking we were not going to like the Equinox... and as Ted Busetto was explaining the features and facilitating the test drive we found ourselves loving the vehicle. Ted wins sales by being friendly and knowledgeable, and not by being pushy; this was very important to me.

rl1499

Jun 16, 2012

When I came into George Moore Chevrolet to lease a 2012 Cruze I was greated by William Wetherell who was very attentive to my needs. We did meet several times to finalize the transaction and each time the cooperation and focus on the details by Mr. Wetherell was upfront. He treated my wife & I with respect and there were no hard sale tactics used. Mr. Wetherell along with every other representative at George Moore Chevrolet were pleasant and attentive to our needs while we were closing the transaction. Mr. Wetherell was always near by to help at any time if either my wife or I had any questions and was there at the end when we drove off with our new Cruze. After a few days of thinking about our experience at George Moore Chevrolet we felt that a fair deal was struck and would recomend this dealership and Mr. Wetherell to anyone interested in purchasing a vehicle.

rorren

Jun 10, 2012

David Rome gave us excellenct customer service. He did not pressure us, rather he gave us all the facts in order for us to make the best purchase. Overall, we were very pleased and look forward to coming in for maintenance and service.

Marshall Cayll

May 31, 2012

Overall great experience! All staff were very friendly and knowledgeable. They were able to help me make a decision quickly and easily. Someone was always available to help, they worked as a team. No pressure atmosphere.

stewa62090

May 31, 2012

I gave George Moore such a high rating because it was the best car buying experience I have had. Gary was hilarious and so nice and Dallas made sure everything ran smoothly. Thank you so much George Moore you were great!:)

Malibu Owner

May 16, 2012

Took 3 test drives (2 w/ Service Manager) so problem could be properly diagnosed and corrected.

LaGuy

May 8, 2012

We worked with Mr. Rome in the show room while my husband was working with Mr Rome via the telephone from Washington D.C. It was a pleasure to work with him. He went over and above to help us get the best price.

jaguarjax

Apr 26, 2012

I would recommend this dealer anytime to all my friends and coworkers, great service and commitment from all the people who work there. They are very friendly and professional. I got the vehicle I wanted and I got a terrific deal. The only thing that needs some work is the facility, the building needs to be remodeled and updated, the furniture is old, the bathrooms are needing serious update and the space can use some new design

Lionwriter

Apr 25, 2012

I was highly satisfied with David Rome. His efforts are much appreciated. However the performance of Nate Bailey, I felt was somewhat underhanded and increased my loan payment significantly. WHile I understand that car dealerships are in business to make money, I was never given the option to NOT accept any of the additional warranties or to pay for them outside of my loan. Thus, my overall experience was tainted.

dar2268

Apr 23, 2012

David Rome will be very helpful, polite, and stays with you even after the sale. I would Highly Recommend him as your sales guy! He will answer all your questions!

5432JAGS

Apr 21, 2012

Allen show a lot of honesty, and intergity abour the car i was interested in purchasing. I never felt like i was being pressure into buying the car, which really help me in my decision in purchasing the vehicle. I never felt like i was being had. I am very please with the car,and i would rewcommend Allen, and George Moore chevolet to any of my friends, and family. Keep up the good work1

kcashdogg

Apr 21, 2012

Allen was very friendly and courteous, he took his time and told us everything about the vehicle that we were interested in. He answered all questions that we asked and was very honest.

chiltba

Apr 18, 2012

Ted treated me extemely well during the buying process and explained the car very well in detail as to how all the features worked, i appreciate his help.

Kathieray

Apr 10, 2012

The people at this dealership is very friendly and helpful. I did not feel like other dealerships had made me feel in search of my new car. They did not try to sell me car I was not interested in. That was really nice for a change. I would recommend this dealership to anyone that Is looking for a Chevrolet vehicle.

jrarchitect1973

Apr 7, 2012

David Rome was so helpful and provided me an excellent service in helping me buy my new Chevy Volt 2012 I would definitely recommend him and the George Moore dealership to anyone who wishes to buy a car in the future

nelsgyland

Apr 6, 2012

Everyone was wonderful and very personable and helpful. I feel that the car and the prep that it received was fair and adequate. Further the assistance with the paper work and the tag and registration was very good.

Stacey0815

Apr 3, 2012

Allen was very accomodating, helpful and informative. George Moore should be proud to have him as an employee. Thanks again Allen! Want to buy a Chevy? Go see Allen!

jt0587

Mar 27, 2012

I wanted to do most of my deal over the phone. I wanted to trade-in a vehicle that had decent fuel economy for a vehicle that had excellent fuel economy. Dave Rome and accompanying used car sales staff/finance team did the majority of the work on this sale over the phone. I was able to walk in, do a test drive, and purchase the vehicle without any "haggling" in person. Overall a great experience.

george moore

Mar 25, 2012

very helpful to get to deal done. worked very hard to satisfy the customer. Had a answer for every question. I would highly recommend this dealership.

jdmatison

Mar 23, 2012

I was VERY pleased with the excellent service and customer attentiveness of Carlos Gil & the entire service department!

jhedy

Mar 9, 2012

I purchased a Chevy Sonic from George Moore Chevrolet, and I had a fantastic buying experience! From the sales team to the F&I department, everyone was helpful, courteous, and thorough. They even drove my car home for me, since I wasn't ready to trade the old car - thanks!!

lstev002

Feb 26, 2012

This was our first experience with a Chevy dealership. Allen was very helpful with the car selection that we made explaining the functionality of practically every inch of the vehicle before we even hit the road for the test drive. Allen asked very specific questions to help us make a purchase that was comfortable for our needs, wants, and budget. The entire experience from the car selection to the financing were seamless and effortless. Based on the experience that we had, we will definitely recommend George Moore/Allen to our friends and family and use this dealership for all of our Chevy needs.

EmBartock

Feb 23, 2012

As long as I am in Florida, I will be going to George Moore Chevrolet! They have fantastic customer service! I worked with Allen over the course of a month to figure out which vehicle I wanted and the best possible price I could get it for. I even traded in my 2 older vehicles for a brand new 2012. I felt that Allen was a Great salesman and he was knowledgable and kind. He didn't rush me or push me to purchase a vehicle right away. And he worked with the deadline I had. Great work Allen!!!!

am6607

Feb 21, 2012

Exceptional service by Allen Bennett. This is my 3rd Chevy with George Moore. Allen Bennett is very knowledgeable with models of Chevy available. I could not have been more pleased with the demonstration of both the Cruze and the Sonic. The financing was easy and I am very pleased with the options available.I have recommended this Dealer,as well as the Sales Associate; Allen Bennett to my work associates and my firends.Good Job....Very happy George Moore came back to Jacksonville

beelliott8

Feb 20, 2012

This was the 3rd car that we have bought from Dallas and George Moore Chevy and the service was excellent as always with Dallas and Justin. We went in on a Thursday night and told them what we were looking for and they had it and worked with us and didnt try to steer us to something else like other dealers also there was no pressure from the start which was great. Also Nate was on time with finance he got us a better rate than our own bank which is always good.Eric and Brenda Elliott

princesskels83

Feb 16, 2012

I have never experienced such great customer service. Barry truly went above and beyond to make me feel comfortable with everything. I can't wait to give them our business again!!

William Newman

Feb 8, 2012

The dealership was very easy to work with and the price was great. Alan is very good at his job, friendly and professional....good job!

Rob Heekin

Feb 7, 2012

George Moore Chevrolet has a great reputation in the Jacksonville community. This is my first time dealing with them, although my wife and I have owned GM products in the past. I found them to be open, straightforward and courteous in their approach to the sale. The dealership is clean, easy to find and well staffed. I would certainly recommend them to my friends.

Driver

Feb 6, 2012

Rick and the entire staff at George Moore Chevrolet were more than helpful in replacing the clutch on my 2008 Corvette. I realized my clutch was slipping and took it to them, since I knew they were a certified GM dealer (and they were close by). They diagnosed the problem, laid out the repair options, and explained all the processes and requirements. The clutch had been faulty since I purchased the car (took time to realize that it was actually slipping), so the George Moore management went well over the extra mile to get Chevy to cover the costs. It was quite a shock to see such a major dealer, located in a large city, go that extra distance just for a clutch repair. I highly recommend the George Moore team to anyone in the Jacksonville area.

william.marden

Feb 6, 2012

Rick and the entire staff at George Moore Chevrolet were more than helpful in replacing the clutch on my 2008 Corvette. I realized my clutch was slipping and took it to them, since I knew they were a certified GM dealer (and they were close by). They diagnosed the problem, laid out the repair options, and explained all the processes and requirements. The clutch had been faulty since I purchased the car (took time to realize that it was actually slipping), so the George Moore management went well over the extra mile to get Chevy to cover the costs. It was quite a shock to see such a major dealer, located in a large city, go that extra distance just for a clutch repair. I highly recommend the George Moore team to anyone in the Jacksonville area.

Twidget12

Feb 5, 2012

Great service... Friendly staff... Awesome truck!!! Great experience overall! I would definitely recommend anyone looking to purchase a new vehicle to Allen. He was very helpful and fair.

Harry Jones

Feb 1, 2012

David is extremely friendly and very knowledgeable of Chevy products, was able to answer all my question on the vehicle on took the time to ensure I was familiar with all the features and in no way was I rushed or felt like I was an incovience. He is a great asset to your company and Chevy products.

kathytimmons01

Jan 21, 2012

Allen worked hard to find my son the perfect truck. Working within his budget was most important. Would definitely recommend them to other family and friends.

CamaroSS

Jan 19, 2012

My wife took her vehicle in for an oil change at the 5000 interval, and when she picked it up they told her that the tires were not rotated because they didn't need it. It's part of the oil change package. Besides tires are supposed to be rotated regularly.

alexlady1960

Jan 7, 2012

My husband and I were skeptical and wary of beginning the new car purchase process. All of our past experiences were about deception, games and unprofessional practices. We began communication with David Rome through email and from that moment on every communication was completely honest, fair and at the highest standard of professionalism. Our faith was restored and we gladly work with this salesman and dealership again. We have recommended the George Moore dealership and David Rome to all our friends and family.

hal0115

Jan 6, 2012

Treated fairly worked together to acquire car for wife. Left a good impression of going the extra mile, in this case, drove car to home for wife to test.

countryboy996

Dec 22, 2011

I have had my vehicle in to George Moore Chevrolet many of times and Carlos has always taken good care of me. He was very knowledgeable of his job.

atomic13

Dec 18, 2011

After a very bad experience at another Chevy dealership in town, I found the car we wanted at George Moore. We were promptly contacted by David, very professional and no pressure. He remained in contact with me while we waited for our self-financing issues were resolved. When our original financing fell through (no fault of the dealership), they worked with us (ABOVE AND BEYOND) until a deal could be worked out. Finally, we drove home with our new 45th anniversary Camaro last Thursday, perfectly detailed by the dealership.If you've ever wished for an easy, no hassle experience at a dealership you will find it here. I was so impressed with the ease of the transaction and the patience they displayed while we resolved our financing issues. No pressure, no games, no kidding.

kivlime

Dec 12, 2011

Excellent, friendly service. Very fair price. Justin, Nate, and the rest of the George Moore Chevrolet crew were extremely helpful, and made my first time car buying experience enjoyable and fun.

agoldhagen

Dec 11, 2011

I was extremely satisfied with my experience at George Moore Chevrolet. It was a great buying experience for a first time buyer and I would definitely buy from George Moore Chevrolet again! Justin Moore was exceptionally helpful, accommodating, and friendly. He is also very attractive :)

maindeck

Dec 11, 2011

I am from Nevada visiting in the Jacksonville Area. A problem developed on my Chevy Trailblazer requiring (repair) service. The closest Chevrolet dealer was George Moore Chevrolet. I called, explained my problem to Carlos Gill, and was told to bring my SUV in the next day at a specified time. I did. The problem was worked on immeadiately,and in very short order it was fixed. I appreciate this kind of service. Carlos followed through real well, and I appreciate your assistance very much.Many thanks for a job well done.EMS

duramax22

Dec 10, 2011

Awesome purchase experience at George Moore. It was great to work with Allen,he was friendly,courteous and knowledgeable. This was my second brand new chevy silverado 1500 from george moore. Plan to get my ultimate dream truck, Big chevy 3500HD dooley from george moore in the near future.

Tammy12

Dec 10, 2011

Carlos Gil is an honest Service Consultant. I went in for an oil change I thought I needed and he showed me with a few clicks on my steering wheel how to know when this service was needed. I always had my husband take my vehicle in for service because of the way I was treated at another Chevy dealership. They are no longer in business. I will be going back to George Moore because of the way I was treated. Carlos is honest. I am glad George Moore moved to Atlantic Blvd.

rjlamb

Dec 9, 2011

I had my car serviced on 12/7/2011.The service was done timely and for the price quoted.Nothing extraordinary was done, therefore I did not give a great rating.

sunnydee

Dec 8, 2011

Mr Bennett is a very great person, he kept me calm during the purchase of my used vehicle! He is a very encouraging person ! The car I got is a great car, I just love it ! thanks alot Mr. Bennett !!

YoungJ59

Dec 7, 2011

Came to George Moore to test drive and ask a few questions about the 2012 Camaro. Allen Bennet, the sales partner who worked with me, was quite well versed in the car I was interested in and we discussed the various models and accessory packages. Once I narrowed my choice he offered me a test drive in the two models of interest. I felt no pressure and very relaxed. I settled in on a model and asked about some color choices that I didn't see on the lot and he offered to make some inquiries into what was available and we agreed to touch bases in about a week or so. Over the next couple of weeks we traded e-mails and then I headed back to George Moore. At this point, I knew what I wanted and how much I wanted to pay. Allen was great at working to get me the best pricing possible which turned out to be very much in line with what I had in mind. Allen introduced me to the finance manager and after completing all of the paperwork, I was a new Camaro owner!! Before he let me leave the dealorship, Allen gave me a quick tour of the facility and the service department, and helped me configure my new car. Since the purchase, Allen has followed up to see how I'm doing periodically. In summary, I had a great experience overall. I strongly recommend the dealorship and of course, Allen Bennett!

mjackson32250

Dec 6, 2011

The dealership's staff were great to work with and I trusted their professional opinions. I was referred to them for their trustworthiness and I now know I can refer them to another.

tmhiggs87

Dec 5, 2011

I can honestly say that this was the best experience that I have ever had buying from a dealer. The salesman made sure to look at every option that best fit my price range and my specific needs. I ended up with a car I would have never thought of that was perfect. They even told me to go see if I could find something better but, I couldnt. Not only were they amazing with there service, they gave me an amazing price! They were able to help me pick a financing option that was extremely suitable. Best service, great people and an amazing dealership!

AshleyM0717

Nov 30, 2011

I brought my car in because my low coolant level light was on. I had to have $1300 worth of work done on my 2002 Impala. Jessica was incredibly friendly and helpful the whole time. She did her best to get my cost of repairs down as much as she could. When my car was returned, it had been washed and vacuumed! A week later, my coolant level light was still on. I brought my car back in and Jessica was able to get my coolant sensor fixed, free of charge. Everyone I came into contact with was personable and kind. I hope I won't have to return for a while, but know that I'll get great service when I do.

dondish37

Nov 30, 2011

They were ready for me when I arrived and had the vehicle ready on time. Thoroughly explained what they did to the vehicle and notified me of any other things I might want to be aware of. I'd recommend George Moor chevy in a heartbeat.

kathieca1

Nov 30, 2011

From start to finish, purchase was a breeze, thanks to Allen and David. My husband and I typically dread buying new cars, due to high pressure sales etc. This purchase was stess-free and both salesmen were friendly, patient and informative. I would definitely purchase from George Moore Chevrolet again.

lorihutto

Nov 29, 2011

Carlos was very helpful and had a great personality. I have been there before, and while I didn't have a bad experience, this one was better.Thank you,Lori

Michael P

Nov 29, 2011

Carlos Gil is THE Service Consultant that you'll want to work with. Straight up, honest and efficient. I was in and out in no time. Service done right and explained in detail.

richiie

Nov 29, 2011

Carlos Gil did an excellent job. Carlos was professional and friendly. The service Carlos provided was attentive, thorough, and knowledgable. Overall the best automotive customer service we've experienced.

smokinssr

Nov 28, 2011

The employees (except for the courtesy driver) were seemingly arrogant and seemed removed from the task at hand (CUSTOMER SERVICE) I walked in the office and was ignored by the two people behind the counter. Then when promised my car would be out in a couple of hours, it was 230 the next afternoon before I got the call that they were ready. On day one I got a call from the service guy to CONFIRM that I wanted to replace what I had come in to get repaired or replaced?!?! Not very professional! I was much more happy with the OLD George Moore over on Jax Beach, Fla. that was run out of business.

fcar10

Nov 28, 2011

All items were a 5, great, I whish they would have detailed the engin well, even though I did not ask to have it done. The new location is very nice.

gwhit1965

Nov 28, 2011

Very knowledgable and friendly. The service was done in a reasonable time frame. The waiting areas were clean and user friendly. We are happy with our GM car.

j&tatbeach

Nov 26, 2011

On our drive to Jacksonville from Canada our engine warning light came on. This dealership not only found the problem but persevered above and beyond what might be expected. We will certainly return for any issues we might have during our many stays in Florida. Extremely competent, courteous and friendly staff.Best service we've ever received!

alklein6

Nov 25, 2011

Jessica was very friendly and informative of what I could expect from my service visit. My vehicle was finished at the time I was promised allowing me to get to work on time. To my surprised when I picked my vehicle up it had be washed for me, what a great treat! Thanks for the great and friendly service!

Caseyq

Nov 23, 2011

Brought my 2007 Avalanche in for servicing and the staff was very helpful and curtious. I will definitely go back if I need any servicing done.

onlysailor4me

Nov 23, 2011

Carlos was very helpful and answered any questions that I had. I would definitely recommend my family and friends to him in the future, and will continue to go to the dealership.

Judy Schultz

Nov 22, 2011

Took car in for recall notice; had oil changed, tires rotated. Service folks were more than friendly, the waiting area was very pleasant. Everyone we interacted with was helpful and friendly.

stptiger

Nov 22, 2011

I am positively thrilled. After several very bad service experiences at another dealership in town I was finally reminded what real customer service and satisfaction is. I was treated with kindness and professionalism by every single person I came in contact with, from the service rep to the courtesy van driver. My warranty items were dealt with efficiently and I was thrilled to step into my Suburban at the end of the day and find that it had been cleaned and washed - what a welcomed surprise! I will never take my car anywhere else and I'll be visiting George Moore first when it's time to trade!

littlebit0688

Nov 21, 2011

Because of the customer service. I was first helped by Carlos over the phone. He was very helpful from that point on. I received excellent customer service! I will always use George Moore Chevy for my auto needs.

WA1GZY

Nov 2, 2011

2012 Chevy Volt required "reboot" of software - Though I did not purchase the car at this dealer, I was treated as a welcome guest to this facility. I will be back!

sidinblo

Oct 27, 2011

ervice Department is great always fiendly work is done in a timely fashion prices arefair the waiting room nice clean comfortable Mr.Gil went out of his way to make my visit an enjoyable

tcshort81

Oct 27, 2011

Easiest car buying experience I have ever had. George Moore is a model dealership and took care of my every need. The entire staff from the sales team to the finance department is of the highest caliber and I instantly found myself at ease doing business with them. I will give George Moore repeat business in the future due to my complete satisfaction with my most recent purchase. Ask for Oscar Vega, he will not pressure you and will give you the best price with no haggling. He will take excellent care of you. If you are in the market for a vehicle you are doing yourself a gross disservice if you don't give George Moore Chevrolet an opportunity to earn your business.

Camaro fan

Oct 7, 2011

I was able to negotiate the entire deal through email and over the phone. Once we arrived at the dealership David Rome greeted us and had the car ready for us to look over and test drive. The whole process was quick and easy, the 140 mile drive from our home to the dealership was well worth it to get the car I wanted at the price I was looking for.

Double Trouble's Mom

Sep 29, 2011

David Rowe along with Marty made our car buying experience a memorable pleasabt experience. They listened to what our needs were and worked with us on pricing for an awesome deal. In and out very quickly and I couldn't be happier with my new Traverse.

Sherwin Williams Rep

Sep 29, 2011

I came into Dealership with my 05 Avalanche that I purchased new from George Moore in 2004. I was Looking to get into something with size but good on Fuel. David Rome steered me in the right direction. I was driving my new car home in hours.

LINSEYRITCH

Sep 29, 2011

I came into George Moore Chevy driving the last vehicle I purchased from them in 2004. I met David Rome and told him what I do and what I need. We test drove several vehicles he recommended and I ended up purchasing that day! David made the process quick and easy and I was home in a few hoursI would highly recommend David to anyone purchasing a car, no pressure and a laid back attitude has won my business for years to come!Linsey Ritch

KSmith

Sep 27, 2011

I bought a new car from David Rome last week. He was very helpful and knowledgeable without being overbearing or pushy. After the sale he answered questions I had about my vehicle and ensured that he would be available after the sale if I had any additional questions or concerns.

Mark G

Sep 27, 2011

Dave Rome was awesome, and actually made it simple, took care of me in Less than W hrs from start to finish after a 5 day drag with another car dealership on Phillips Highway! He followed up with me over the next week making sure everything was good with my car and I was still happy! He even spent 2 hrs making sure I understood everything from the On Star service to the spare tire which was a silicone sealand and air compressor which is much better than a spare! Everyone from a young girl first time buyer to an elderly couple would be impressed with him and the entire staff at Geprge Moore Chevrolet! There was no hassle and the even got me a lower interest rate and lower payments ...what place does that! Athey are all about making people happy and getting them what they want! They brought my new 2011 Camaro Convertible, manual speed from another location so I could have everything just like I wanted! My appreciation and thanks Dave and GM....ask for Dave when you go in and you will be treated excellent!!

Smithk5

Sep 25, 2011

Both salesmen were very knowledgable and helpful. After the sale they stuck around to show me where everything was inside of the car (headlights, windshield wipers, etc). After the sale both have been in contact and have let me know that they are available to answer any questions I may have! Thank you!

Dondish

Sep 20, 2011

I took my 2009 Malibu into Moore Chevrolet with some warranty problems. I had lost the use of the front speakers, a back door lock that would refuse to open sometimes, and turn signals that wouldn't cancel occasionally. I had made an appointment the previous day. When I arrived I met the service scheduler that I had spoken to the day before. He took my information and said he would call when the car was ready. That afternoon I got the phone call, picked up my car as promised and all problems I had that morning were solved and were no more. George Moore has given me great service when I have seen need to go into the dealership. I am impressed with their prompt attention to my problems. They have a first class service department that goes along with the fine show room and other facilities. I would recommend them to anyone looking good and prompt service.

bhswatergirl

Sep 18, 2011

Ray was a pleasure to work with! He was extremely helpful, gave us all the info we needed and showed us everything we wanted to see without pressuring us. This was the best car buying experience we've had. When picking up the vehicle Nathan was very helpful and made sure I knew what I needed to know about the vehicle before leaving the lot.

jamie_fish_91911

Sep 18, 2011

the customer service was great, David and Ted made it a great experiance. Very helpfull and accomidating. would definately recomend to a friend looking to buy a differant vehicle.Thank you.

ljm321

Sep 18, 2011

The car was ready to go when we arrived, paperwork was relatively quick, they didn't try to upsell us on a bunch of stuff we don't want. They worked with us to get the price within our budget.

Rwyndham

Sep 18, 2011

Our experience at George Moore was a great one. We were greeted by Justin Moore while we were looking around. He was very positive and friendly. He answered any questions we had. He asked us what type of vehicle we were looking for and the price range we had in mind. He showed us several vehicles that fit our criteria. We ended up buying a 2011 Silverado. He took us around and made sure we knew where the service and parts department were. He introduced us to the personnel in these areas This will help us out on future experiences with the dealership. Everyone we met greeted us with a warm welcome and made us feel comfortable I would highly recommend this dealership to anyone that is looking for a vehicle. We had already taken two of our vehicles to the service department and received the same good feeling. This is why we decided to visit them to purchase our vehicle.

sandykubik

Sep 18, 2011

This was far the best experience when buying a new car. No pressure, friendly people, stayed open later to accommodate us.Very pleased with this Dealership.

Billy C

Sep 16, 2011

I simply stopped by to obtain temporary license tags for a used car purchase and a car wash. I was kept in the dealership customer service area for over 1 and one-half hours!!

camaro1

Sep 14, 2011

I walked in after being given a "steering" sales attempt from another dealership for over 5 days...Dave and George Moore got me taken care of in less than 1.5 hrs...and closed with a 4.9% apr and I was looking at 11% when I first started out on the new camaro convertible!! They are definitely about getting you a vehicle at your comfort level, and not about taking your money!! Dave Rome was awesome, very professional and turn key from start to finish, and even spent about an hour and a half going over every detail of the car with me from the manual to ignition after the sale, and that is their STANDARD POLICY!! So if you are a female, you would more than understand your car by the time you leave there! Just ask for Dave! The company as a whole and their team were all very professional, friendly and realistic. I will always go there as long as I am in the area! Dave Rome, aka, "discount Dave", is the man as far as I am concerned, and he more than lives up to his nickname!!Thanks GM and Dave!!One happy and well satisfied customer!!

vampire

Sep 12, 2011

Dallas and team did a great job making my purchase smooth and stress free. I am completely happy of my purchase and how the dealer handled all the paper work.

Danny Hill

Sep 8, 2011

I felt comfortable with Dallas from the start. He was not to pushy and answered all my questions. I got a great deal on 2011 Corvette. This is my fourth vette and the car is awsume. The best ride by far,thank you Chevy. I would also like to thank Nate. After the deal was over for a couple days he and Frank noticed I was OK to recieve a $3000 rebate. I was called and given the rebate. This is my 3rd vette from George Moore Chevy and I will see them again in 4 or 5 years.

oxx13

Sep 7, 2011

Wonderful experieince, in and out in 2 hours and I have had 5 call backs to make sure everything is ok and that we are happy

josephhardeman

Sep 5, 2011

On Sept 2, 2011, I visited your dealership ( George Moore) to look at a few cars. I was undecided and was approached by Mr. Nelson. At no time was I pressured and had a good experience that day. It was the help of Mr. Nelson, he was extremely informative and helpful which allowe me to make my decision to purchase a Chevrolet. I will definitely highly reccomend others to visit Mr. Nelson at George Moore Chevrolet.....Sincerely,Joe Hardeman

gatorwood79

Aug 29, 2011

No Pressure! And they worked with my complicated circumstance! George Moore still RIGHT ON THE MONEY!!!!!!!This is my second george moore purchase. Tell your friends.

courtneyabernathy

Aug 28, 2011

I went to George Moore chevrolet looking around for a car after my car was totaled. Marty was the one to help me and I fell in love with the 2011 cruze. I needed some time to look around and he kept in contact with me, not in the pushy car salesman style either. I even went to another chevrolet dealership that was closer to my house and left there to go back to george moore. Marty was patient and friendly he even took the time out of his day to teach me how to drive a stick just because I was entertaining the idea of getting one. That is above and beyond customer service. I got the best price on my Cruze and am completely obsessed with it. Everything was very proffesional and overall a great car buying experience. Also, I had my 4 year old daughter with me all day there as we were waiting for my husband to get off work. She was having the time of her life in there and the whole staff took great care of her. No fussiness there. Marty knew we were tired and gave my daughter money out of his own pocket so she could get something to eat. In the future I will be referring everyone who I know looking for a car to marty at george moore :) Also Nate is hilarious. takes the intimidation of all the financial paperwork out the window. ABOVE AND BEYOND happy with my car buying experience!

honeybear

Aug 27, 2011

George Moore the experience was the easiest and fastest and using the internet - was incredible and the saleman Dave Roma knew what exactly and wanted and was driving MY NEW 2012 COLORADO - that day can't get better than that

seahawke

Aug 18, 2011

I was very pleased with the help that I received from my salesman, Nathan Hayes. He was very knowledgeable about the vehicle that I purchased and had to actually find the car from another dealer out of town that met my requirements. I would not hesitate to recommend him to anyone in the market for a new car. Bob Hawkins.

mikepacura

Aug 15, 2011

My purchase experience was incredible. The whole staff was professional, patient, and very polite. They gave me a very fair price for my trade and made sure my new car delivery was over the top. I love my new Chevy Cruze. Thank you for the wonderful car buying experience. I am so glad George Moore Chevy is back in Jacksonville, Fl.

Gin411

Aug 12, 2011

I love my new 2011 Chevy Cruze! This is my 4th purchase from GM Chevy. Best Dealership ever! Can't see how anyone would say anything different. Everythingpromised was delivered and more! The employees were friendly, honest and went out of their way to help!!! Visited other dealerships and this one, by far exceeded my expectations! Everyone should own a George Moore Chevrolet! Gin411

jax06

Aug 11, 2011

Salesman lied to my face told me they were including a maintenance plan, found out right after I purchased that he was fired however the dealership will not honor what the salesman had promised to make the sale. Worst car buying experience ever! Please visit Coggin instead, I made a huge mistake by purchasing at George Moore Chevrolet. Also, the salesman forgot to put the manual in the car, he promised to send one out the next business day but never did, called 5 days later he promised he sent it already but he would send another. Never receieved either one, didn't get a manual until a called a 3rd time and spoke with a manager. The other 2 manuals mysteriously never showed up. I'm also still waiting for a tag, they were suppose to take care of that too. I paid for it but it's still not here and my temp expires in 3 days. I'm guessing I'll be taking care of it at the DMV myself!Please don't waste your time here you will regret it!

AVERAGE JOE

Aug 2, 2011

I WAS LOOKING FOR A ECONOMICAL VEHICLE FOR MY DAUGHTER, BUT SHE DIDNT KNOW WHAT SHE WANTED. SO WE WENT TO GEORGE MOORE CHEVY, AND THEY HAD A GREAT SELECTION OF USED CARS. THE SALESMAN WAS VERY PATIENT AND SHOWED US ALMOST EVERY CAR ON THE LOT BEFORE WE FOUND THE RIGHT ONE. I JUST WANT PEOPLE TO KNOW THAT THEY ARE VERY NICE AND I WOULD RECOMMEND GEORGE MOORE TO ANYONE AND EVERYONE.

Just a Dude

Aug 1, 2011

I've been in the market for a new car for a while now, but unfortunately I don't know too much about it. I just happened across George Moore Chevrolet the other day, and the sales team completely blew my mind. Everyone is so down-to-earth and friendly, it really gives an inexperienced buyer a good vibe. I'm the kind of customer that could easily be taken advantage of by car salesmen, but everyone here was so great and helpful. They really knew their stuff. I worked with Nathan Hayes, who seemed infinitely knowledgeable and more concerned with making me happy than with making a sale. If everyone in customer service had an attitude like this, the world would be a much better place! I highly recommend George Moore Chevrolet to anyone who is considering buying a used or new car.

sammy

Aug 1, 2011

Everyone is so helpful, and knowledgeable. I will be back for service as well.

Ski641USMC

Jul 7, 2011

I'am really happy with my new car,I was very happy with the salesman Ted Busetto,and him trying for me to be able to take the car for a few hrs.to think about my purchase,if I could'nt have taken the car,I probley would not have bought it.I'am not too happy that I could'nt get a great deal if I would of bought 2 cars that day.I especially hope I get the same treatment from GM chevrolet,after I bought the car,as the same day before I bought the car.Because I do plan on buying another car from there soon,and especially hope I can get more off then $1,200.00.Thanx for everything!!!

Alexis6

Jun 7, 2011

I would recommend this dealership to anyone and everyone!!! I had been used car shopping with a budget for about 2-3wks prior and let me tell you I had met all the sleezy, rude, condiscending salesmen and it was even more irritating and frustrating the fact that I was a women some how that made a difference when I was being dealt with. I was a buyer like anyone else and wasn't ignorant just cause I was a female. After coming to George Moore Chevrolet it was a breath of fresh air they were extremely friendly, very easy going and laid back. It was never to the point of feeling like it was a sale trying to be made they just showed me what they had in my price range and just told me all about it let me decide for myself and all around an awesome fun experience while test driving we were listening to the radio having fun and I just felt I was hangin' with friends. Kudos to Barry Macon for being an extraordinary salesman, wonderful fun and cheerful human being!!! Kudos to his partner Tyrone "noodles" for awesome customer service and again wonderful salesman!!! Hats off to all the staff at George Moore chevorlet I had a blast and I love my car!!!!!

beelliott8

Jun 4, 2011

When we looked at purchasing a second car last week we went to George Moore on a Saturday night and looked at camaros and found a few we liked so we texed Dallas that evening and he said that we could stop in on Sunday his day off to see what we could do so we did and with in an hour we had made a deal it is nice to go to a dealer and have no pressure to buy. Dallas is one of the best salesman we have ever delt with this was our second car purchased from George Moore and Dallas We will recommend this dealer to our friends in the future for its great treatment of customers and the good prices on their cars.

murraygoff

Jun 1, 2011

I have just had service (oil change, air filter, door locks) on my 2008 Suburban completed and was I very impressed with the care and attention that I was given by everyone at George Moore but especially Service Manager, Chris Folsom who personally greeted me and introduced me to everyone who would be assisting me from Rich Borum to the young man who drove me home in the courtesy van. I taught Customer Service seminars for ten years to Fortune 500 companies and I can honestly say that the folks at George Moore have the right attitude and they deliver. The work was done quickly, correctly, and courteously. It was truly a pleasure doing business with them. With this kind of customer service they will have my business as long as they want it. Murray Goff352 South Nine DrivePonte Vedra Beach, Fl32082(904) 477-8515

jvandeloo

May 30, 2011

Barry was a pleasure. He was very friendly and knowledgable and helped us get the best deal on what we were looking for. Barry and his supervisors stayed after hours to negotiate the deal that we wanted and gave us various options & pricing so we could pick what suited our family the best. They were friendly through the whole process and answered all of our questions (which were many). After we purchased the vehicle Barry gave us a thorough tour of the vehicle and the dealership's service department. There has been great follow-up to ensure we are happy with our purchase.

molasses

May 15, 2011

Dallas Nelson was my salesman and he helped me "steal" my dream truck!! i am very happy with the deal and with the truck, very fair price, no pressure, very nice dealership, very clean, everybody there has a smile on their face and says, "hey, how are you doing?" i would absolutely, highly recommend this dealership to anybody that is shopping for a vehicle. thanks George Moore Chevrolet and thanks Dallas.

boatwoman123

Apr 30, 2011

All I have ever had is a Bad experience with the other local dealers Rich and Chris addressed all of my needs and fixed my car right with no pressure. They greeted me promptly as came in thinking I was going to get the same old sales pitch the one where they tell you that you need all this other stuff done to your Vehicle and all they did was repair my car and gave me a clean report on my Free inspection.

dneitzel

Apr 29, 2011

Overall experience was very good. Our Salesperson was very knowledgeble about the vehicle, but more importantly took his time with my daughter and I. The store was clean and friendly, and all of the "players" involved were very personable and professional.

prneish

Apr 29, 2011

They provided prompt repairs on my 2008 GMC Yukon as well as free multi point inspections and wiper fluid refills. Service personnel were courteous and called to update us on the status of the repair. They were able to get the part needed from a local GM dealer and didn't charge me for the pickup/delivery. No wait to have a service appt. They also researched a particular question on my vehicles headlamp function to provide me with an answer.

robert w williams

Apr 28, 2011

Dallas was very professional in helping us find a car. Unfortunately, what we wanted was not available on site. Dallas went out of his way to locate a vehical. The first attempt turned out to be sold. He continued looking until he found one and even came in, on his day off, the day of delivery to make sure we were satisified with the car and walked us through the final delivery and set-up. Thank you, Dallas for your expert help. Robert W. Williams

bjscar

Apr 26, 2011

From the time we stepped onto the dealership Dallas was very friendly. He helped us find what we wanted and did not push us into just any car. He was very personable and still very professional. Even after the sale was complete he helped to set up the on star and thoroughly went over the features of the car . Nate Bailey was the one who completed the financial aspect of the deal and was a great help in meeting our needs.

traversedriver

Apr 23, 2011

We worked with Nicholas Condon and he was very professional from start to finish of our purchase of our new chevy vehicle. They went over the vehicle from front to back, warranty information and the opperation of all the automated systems. I will recommend Nicholas and George Moore to all our friends.

ddwatts

Apr 18, 2011

Barry was very patient and informative about the vehicle that I was interested in. He took the time to go over every minor and major detail about the car. Thanks to Barry, I am very satisfied with my purchase. I would highly recommend my friends and family to him.

fleetfoot1

Apr 16, 2011

I had a great experience with this dealership. Very friendly, and helpful through the entire buying process. I would recommend this dealership to everyone. My salesperson was very knowledgeable about the vehicle I purchased also. Just an all around awesome place to do business with.

wthrower

Apr 16, 2011

Out of 5 local Chevrolet dealers, George Moore Chevrolet was the most helpful and most friendly to work with. They exceeded my expectations on service and price. I am happy that the George Moore is back in business. I will be back in the future when I am ready for my next vehicle and will definitely recommend to anyone.

Keithdocwolf

Apr 15, 2011

Dallas was very helpful. We needed a car at the last minute on Christmas Eve. He managed to get us a great deal on a great car. The service department was closed before he was able to get the car detailed. Out of his own pocket, he took the car down and washed and vaccumed it. He also gave us a voucher to have the oil changed and have the car detailed when we came back from Virginia. I believe he went above and beyond on this one.Thanks Dallas!

Kwright0832

Apr 15, 2011

I would highly recommend this dealership and Barry Macon to anyone who is looking for a car. All the staff made me feel very comfortable throughout the process and treated me like we'd been friends forever. Barry Macon greeted me when I came in and wished me well when I left. He walked me through the steps of personalizing my onstar and setting up the Bluetooth in the car as well. He's great and thanks again.

carl.conti

Apr 14, 2011

they had great customer sevice ,all my questions were answered ,they were good with my trade in .Dallas spent time with me and treated me with respect and not a number, they followed up with me to see if i was still happy and if i needed any help with anything. I would recommend this dealership to anyone.Great job Dallas

krajcer

Apr 7, 2011

Upon arriving to this dealership I was greated by Mr Nelson with a friendly smile and was shown a few HHR s which I had told him I was interested .. his friendly and knowledge of the vehicle surpassed any other car salesmen I have dealth with in the past .. and so we purchased a new vehicle from him.. good luck to him in the future at thjis location .. When the time comes for a trade in I will seek him out..yours truly Eugene Krajcer

gtwagner

Apr 5, 2011

A special thanks to Justin for being extremely patient and providing excellent customer service during the purchase of our car. I know agreeing to a price between purchaser and seller is never easy but I'm sure ours would count as a difficult one. Justin was great the entire time, kept us abreast of issues, and we even filled out the paperwork early so that when we picked up the car we able to literally 'pick it up' and not sit around for a significant time doing paperwork. Thanks again for working really hard on this one. We will definitely refer JD and George Moore to our friends and family.

WClark

Apr 5, 2011

From the time we entered the dealership we felt welcomed. Mr. Nelson was very knowledgeable and a pleasure to work with. The new Suburban we purchased is a fabulous machine thatsurprises us with it features and comfort. I would highly recommend George Moore Chevrolet and especially Mr. Dallas Nelson as a salesperson.

lanoresapp

Apr 2, 2011

Jordan was very courteous and worked with us to get us the deal we needed and wanted. He was very polite and professional, he knew what we wanted and worked with us to achieve that goal. In my opinion he is a superior sales professional. I would definately consider this sales associate and dealership for my next purchase.

beelliott8

Apr 1, 2011

Dallas was a great person to work with during our purchase their was no hassel with anything they had all the information we were looking for they even got us a better APR than our credit union was offering I would recommend George Moore Chevy if you want to buy a Chevy They did a great job!

KHearth

Apr 1, 2011

With regard to our, my wife and I, recent visit to George Moore Chevrolet, we were very impressed with the attention we received. The sales representative who provided such outstanding service, Jordan Wenberg, is to be commended.His product knowledge and response, is extremely professional. Both to my wife's and my questions. Mr. Wenberg made a noticeable effort to make our visit a pleasant, memorable enterprise.Should I have been in the market for a GM product, Mr. Wenberg's presentation may well have swayed my decision regarding any purchase possibilities.

wpainting

Mar 31, 2011

Jay was upfront and not pushy. He was knowledgeable about the vehicles he showed me and was willing to go above and beyond to insure my satisfaction. He kept me informed of all the options and was very easy to work with. I would recommend working with Jay for your car/truck purchases.

tom bowers

Mar 30, 2011

I have been looking for a convertable sport car for several months,I saw a 350Z with 10,000 miles at George Moore's lot. I stopped in and immediately felt like I was doing business with family. Jay was the first person who greeted me and demostrated the car, there was no pressure sales tactics, just answers to my questions. Over the next two days I test drove the car and negotiated the sales with Mike/Justin. Truth is I was sold day one, everyone was very pleasant and customer focused, every aspect of my purchase was excellent, and I absolutely love my 350Z. Thanks George Moore Chevrolet

ChevyRulez

Mar 29, 2011

This was my first time getting work done at this particular dealership. I received great service. The final price was alot cheaper then the price I was quoted. I will definitely come back when I need any other maintenance work done on my vehicle. I job well done

gregyost

Mar 29, 2011

We were looking for the right car with a sunroof. We were unable to find one, until we went to the George Moore dealership. Jordan helped us find the car we wanted, but it didn't have a sunroof, He offered to have and aftermarket sunroof installed at cost. We bought it that day and had the sunroof installed 2 days later and it looks like a factory job. We couldn't be happier. I would recomend George Moore Dealership and Jordan Weberg to my friends.

dennisselby1

Mar 28, 2011

The entire experience was fantastic. Our salesman took the time to listen to our wants and needs and didn't try to pressure us into something we didn't want (which most do). Everybody there was very friendly and helpful. So far so good with the truck we purchased. I would definitely recommend this dealership to anybody searching for a new car.

Personett

Mar 27, 2011

Thus far, my experience with George Moore Chevy has been very positive. The salesman and managers really did all right things to keep us in the store and sell us the car. Now I'm waiting to see how service will be. I have dealt with many service departments in Jacksonville and nearly all have been horrible.

spmobley0215

Mar 25, 2011

The best SERVICE DEPT in Jacksonville, Fl. If you have a GM this is the location that you want to have service. I have never experienced such courteous and concerned gentleman. This has turly been a pleasure to turn my perception around about the DEALERSHIP service department.... George Moore Chevy is my dealer of preference!

bonniebj

Mar 24, 2011

Mike has gone out of his way to insure that my experience was great.Mike called several times after my purchase before he was ablt to get a hold of me.THe day my cruise control was installed, he drove the car there and back.I have no work done so I did not answer that question.Bonnie

JuiceMan

Mar 22, 2011

usually car dealers are really pushy on getting me to try to buy any car on the lot on what they want to sell not the car i want. but Jay was not pushy at all. when i told him what i wanted he showed me exactly the car i wanted. not one "like it" he was very good at working with me on the price and my trade in on the car. i would recommend asking for Jay at George Moore. My next car will be threw him.

hammer5

Mar 21, 2011

My car buying experience at George Moore Chevrolet on March 11 2011 was a very goodone. from the the time I made the phone call to ask if prospective vehile was stillon the lot, to the time I arrive on the lot there was short of friendiness fromcustomer service, and the professionalism displayed by Brain Gallagher helped tomake it an over all great experience.

MarkHenson

Mar 20, 2011

Overall I had a great experience at George Moore. I will say that it took longer than I would have liked, but I guess that goes with any car purchase. I didn't like the haggling back and forth over price, I told them what I was able to pay, but the still kept coming back with a higher price. It wasn't until i was ready to walk away, did they come within my price. But once it was all done, I was very happy with my purchase.

tnsbull

Mar 20, 2011

Let me just take a moment to say that this car buying experience overall was the most non-stressful, enjoyable experience my wife and I have ever had at a dealership. Mike Capozza was friendly, knowledgable, and didnt have to use those salesman like persuasive tactics or argumentative hub-bub to lure us in for the purchase of our new 2011 Chevy Cruze. We enjoyed the follow rather than lead, listen rather than appoint attitutde that was carried throughout our car buying experience by Mike. Thanks George Moore Cheverolet for a great car buying experience. We will be sure to refer all of our friends and associates.Sincerely,Terry Bullard

daramlauderdale23

Mar 18, 2011

Loved working with JD. I bought a new car and cant say enough about how great I feel about my purchase. Working with someone who cared about my needs and wants as a buyer was comforting. Ive been to every dealership in town, but your staff member stood above the rest which made me choose purchasing a vechicle from your company.

kellymedders

Mar 18, 2011

Jordan Wenberg <jordanwenbergatyahoo.com> Was extremely helpful. I would not hesitate to visit this dealer again. The GM was a great guy and Jordan Wenberg must be his top sales person because he mad our experience very enjoyable. You should ask for him when you visit. Kelly Medders

Lizzyh

Mar 18, 2011

The staff and out salesman JD made my purchase the best car buying experience I have ever had. JD listening to our needs and then helped us incorporate our needs into our dream car. The bottom line is the staff goes above and beyond to make the purchasing process fun and exciting like it should be. If you are looking for a top notch staff and relaxed atmospher then this is the dealership to visit. It's great to have you guys back!!!

pharran

Mar 18, 2011

My wife and I were looking for a new car for her. We had heard George Moore was a good and reputable dealership. We had an idea of the kind of vehicle we wanted, went to it and Jay met us on the lot. He was very pleasant and personable to us. Did not hassle us at all. Gave us the space we wanted/needed to make an informed decision on our purchase. I would recommend Jay and George Moore in the future.

ctdempsey

Mar 17, 2011

After writing my initial and quote; I went in for my first oil change and the Service Mananger and General Manager applogized to me for my bad experience with the dealership, Then I was given a free old change and car wash wich was deeply appreciated. Then my sales person (Mr. Macon) called me very sincerely from the dealership to personally applogize for his behavior during my deal, which was deeply appreciated, he offerd to buy me a tank of gas on my next return for service, he promised to call me once a week to check on me and me and my new car, which was also very nice and not needed at all but appreciated, he called me once per week for two weeks, cool,but again not necessary, on the second call he ask if I could remove my Negative Dealer rating, I agreed because if the public reviews my negative rating then it will sway new buyers, which is not my intention at all. After this call from my sales person, I never heard from him until I texted him saying how I felt used by him again, just to get me to remove my negative dealer rating. My intentions are not to sway new buyers from George More, but to make another person's experience better than mine. This dealership treated me like crap and as a woman this sucks, if you're a woman take a man with you when you purchase your new/used car. I stand by my word I don't think that I will ever return to this dealership for anything at all.

KNOWSEAUTO

Mar 16, 2011

This dealership was very helpful. I knew what I wanted when I went to visit, they had what I wanted and I was able to walk out with my new car in under 2 hours. Very impressive.My only negative comment was that I was told they would call when my license plate arrived at the dealership, they did not call and I was forced to make an emergency trip to the dealership the day my temporary tag expired to ensure that I would be legal to drive the next day. That slight oversight aside, I had a great experience with them, particularly Mike.

ljgordon

Mar 16, 2011

Our buying experience was exceptionally pleasant. We liked our salesman, Dallas Nelson very much. He was personable, honest, patient,and extremely helpful.We need to bring the car in for service, as the A/C quit working on a weekend trip last week, so we will have the opportunity to rate your Service Dept. Hope it compares to your friendly and competent Sales Dept. We are recommending George Moore Chevrolet to our friends and family. We like the car, too.Larry Gordon & Jennifer Wanamaker

nitrovette

Mar 16, 2011

Was very happy with the sales people there and we had came down before but could not work a price out but came back and was able to get my new car.My wife enjoyed talking to Mr Nelson he was very good sale person and easy to talk to. The dealership was able to get us in a SUV that we wanted. And they moved it along smoothly. Was not there all day and we were told that if we needed anything to feel free to call and they would help with any questions we had.

Roger III

Mar 16, 2011

Mike at George Moore did a great job of working with me on getting financed and was very helpful with the information we needed when deciding on a vehicle. He was able to answer all of my questions and kept in contact after my purchase to see how everything was going or that I was satisfied with my decision. I would certainly recommend him and the dealership to friends in the market.