Friendly Chevrolet of Fridley reviews

Stan123

Sep 22, 2016

I've been looking all across the country for a pickup. I happened to come across the one I wanted at Friendly Chevrolet. James Peterson a great sales person walked me through all the information I needed to make a good choice. The whole experience was relaxing and enjoyable! I highly recommend Friendly Chevrolet and James Peterson as a go to for your vehicle needs.Sincerely,Stan MillerPublic School Teacher

wade123

Sep 20, 2016

Graig Kittelson is the greatest. He never hurried or pressured me at all. Graig and the finance manager made my experience quick and easy. Thanks!

Bandon

Sep 10, 2016

Darrell was great! I would recommend anyone buying a used car or truck to deal with him. I look forward to dealing with him in the future.Brendon NashCarrie Jacobson

Anita Feller

Sep 9, 2016

This is the third Cheverolet we have bought from Friendly. We have dealt with Jimmy Rowe for all three purchases. Jimmy is very thorough and persistent!!!! But so are we!!! After several days and several, several phone calls we were finally satisfied with the deal Jimmy offered us for our new 2017 Equinox. The whole buying process went very smoothly thanks to the finance manager. Overall we were once again very satisfied.Bruce and Anita Feller

Bob G

Sep 7, 2016

The customer service is excellent: polite, explained well, worked with me to get the car back as soon as possible, always kept me informed. Thank you!

Terry

Sep 7, 2016

This year, 2016, I bought a 2011 Buick Lacrosse off their showroom floor. It runs well and the service I received at the 50,000 mile mark was done efficiently and rapidly. Highly recommend Friendly Chevrolet's sales and service departments.

kopietkm

Sep 2, 2016

Jimmy did a great job of assisting me through a total loss of a vehicle and quickly finding a new vehicle that fit all of my preferences within my budget and wish list!

working stiff550

Aug 31, 2016

my salesman James Barnes was professional and easy to work with The whole buying experience from trade-in to driving out with a new car was done in less than two hours I would definitely recommend them to my family and friends

Jerry Oberg

Aug 25, 2016

Mike Swords is a great guy, everything was explained thoroughly and he went through each item on the car and showed how they all worked. He really knew everything about the car we purchased. I have purchased my vehicles and my children's cars from Mike and will continue to do so. Thank you, Jerry Oberg

faun

Aug 23, 2016

Mike Dunham, Nick (Accessories, and Jeremy in Financing were all fantastic. No pressure and all were concerned about what I wanted. When requesting something special they did all they could to meet my needs. Purchase was easy and comfortable. Fair prices too.

Bob

Aug 20, 2016

I was referred to Friendly Chevrolet. Told Wally Johnson what I was looking for and the price I was expecting. 2 Hours later he called me with what I wanted and met the price. Dealership was very clean, and Wally treated me very personally & professionally. I will do business again with Friendly Chevrolet!

Gaylin Raab

Aug 20, 2016

Job done quicker than expected and cost as stated upfront. Friendly people.

Troubled1

Aug 18, 2016

I went for an oil change on my Chevy Equinox, and while waiting in line I walked through the used cars, semi-shopping, semi-just looking.Here's where the younger Sales Reps could learn a thing from the older more experienced Sales Menlike Tom Bertsch, the young guys stopped said good morning and if I needed any help?and I said just looking and they moved on..Tom came out, ask if I needed help, and I said no, just looking, but he engaged me in conversation.we just talked weather, cars, and finally I asked about the Chevy Volt they had on the website, because I didn't see it on the lot. Tom found it on the showroom floor, sat in it, and because of my height I don't fit... but he said, check out the Chevy Cruze,They had two up front, I sat in the one, he said lets go for a test ride,came back, he told me I could take it for a longer ride. which I did.. . Came back, told him I'd take it, but need to bring in my trade in..Brought my trade in for them to look at Tom explained they do an "interactive" eval, when you ride with the person who decides on a price.I got what I would consider a fair price for a 9yr old SUV with over 120,000 miles on it.we made the deal, and 5 days later, still no buyers remorse.. of course Friendly Chev has a awesome return policy if I did.. not only will be back for oil changes, next time I need a car, Friendly Chev will be my first stop.If I had one negative to say, it would be, Buying a certified car, I would expect the air filter and cabin air filter to be changed, they did have a fresh oil change in it, but the air filters should have been done also. but it's a minor detail..

Nburton15

Aug 1, 2016

Thanks Ronnie and Friendly Chev for the great customer service and listening to me and doing your best to stick to your word. I didn't feel any pressure what so ever.

Matt

Jul 29, 2016

Zack Boyd was very helpful. He listened to us and what we wanted and helped us get into a great vehicle with a great deal. We didn't feel pressured at all and we all on the same page that if it didn't work financially for us, then it didn't work. He was very knowledgeable about the vehicle and showed us how to use and set up the features. He even called us a couple times to make sure everything was ok and asked if we had any questions. Will definitely go back to him if we decide to purchase another vehicle.

KJ

Jul 21, 2016

Outstanding experience. Wally Johnson was incredibly professional and efficient. The financial staff did a great job in finding an extremely low interest rate and thoroughly explaining the options and advantages of purchasing an extended warranty. I was offered an very fair allowance on my trade in. I was in and out of the dealership in 3.5 hours and am thoroughly satisfied.

Kimmie7

Jul 20, 2016

I have gotten two cars from Friendly Chev, both with the help of Wally Johnson. He is the best! He pretty much knew exactly what I wanted and actually listened to me. He made everything easy & quick. I am very happy with the car he recommended for me & for his help!

Corvette fan

Jul 7, 2016

We were treated wonderful. Best experience at a dealership. They were honest and up front. We have recommended them to all our friends. Even though we pass three Chevrolet dealerships to get to Friendly Chevrolet, we will bring our car(s) there for any work. We have told our friends in ou corvette clubs to go there to find a great deal and have a great car experience.

Matt

Jul 7, 2016

Great experience overall and good sales team. Also recently got my free oil change and their service dept was great.

Laura Anderson

Jul 1, 2016

Friendly Chevrolet did a great job of making sure I got the best deal on the car I wanted, and went above and beyond to make sure I walked out of there feeling happy with the final decision

David

Jun 21, 2016

Mike Swords and Friendly Chevrolet did a fantastic job getting my daughter into a lease on a 2016 Equinox. My granddaughter had a great time playing with the toys and eating popcorn. She was completely amused. Mike was very thorough and really made my daughter feel at ease while getting into her first car payment. She loves the car! Best service I have ever had at any dealership!

judy

Jun 9, 2016

I wanted a new SUV that day, Went to the Friendly Chevrolet dealership and was met by Blake Allen. Blake took his time and explained everything about the SUV. Answered everything we wanted to know and I got MY SUV. ----- First time I have enjoyed buying a new car! BLAKE IS A VERY PATIENT SALES PERSON! Great job.It is a very kind and relaxed dealership.

Mark

Jun 2, 2016

Dustin Ruff is Very friendly and personable very through and professional overall a great experience I would recommend to everyone.

Kay Hammergren

Jun 1, 2016

Happily driving my new leased 2016 Cruze from Friendly Fridley Chevrolet! Ronnie Clark contacted me about my upcoming lease expiration and explain all of the options I had regarding turning in my vehicle. He was a delight to work with as was the entire Fridley Chev Family. I spoke with several people from sales to financing at this dealership. The entire staff is friendly, personable and were very enjoyable to work with. The most important thing to all of them was that I felt comfortable with the process and they wanted to make sure I understood everything. I can't count the number of times I was offered something to drink or a candy bar from Ronnie, he has a sweet tooth and 3 adorable kids. I would definitely recommend anyone interested in purchasing or leasing a vehicle to head to this dealership. You won't be disappointed. Thank you.

Happy customer

May 25, 2016

Nick the service advisor was very professional and helpful in servicing my vehicle. He had his mechanic look at my vehicle and did the least invasive approach to fix my vehicle. They were also able to fix it that same day making me very happy! I will be back

James

May 25, 2016

Friendly Chevrolet truly lives by its name, with excellent customer service and a great friendly staff that would make anyone's car buying experience a positive one !

Cliff

May 21, 2016

STOP!!!Beyond my buying experience, this place has been one disappointment after another. I have been mislead a service manager, lied to by techs and managers and treated as if I was an inconvenience on more than on occasion. I have been sold a bad battery. Denied discounts that are from their website. I am generally loyal in these types of rerlationships and started out that way. Now, I will NEVER bring my car back there. The straw was today. My last oil change was at Friendly (after nearly 20,000 miles of getting them elsewhere). I stayed away because I had a problem with them before... with a simple oil change. My car is coming up on 4k miles after the oil change. The oil change message has been up for about 400 miles. I get the dexos oil (good for 6,000 but they put 5,000 on the sticker). When I brought my car in. The service guys there had an argument about whether my car was supposed to get conventional or synthetic oil. One guy insisted that I get the conventional oil. That oil would burn at about the rate that would put me at the need. This made me even more suspicious of me getting the wrong oil. A concern that I had made clear to the manager that I talked to earlier in the day. Instead of trying to figure that out, or just pop my hood and see which oil I had, they immediately tried to push a software update that was "probably needed", but would cost me $95.

Irish

May 19, 2016

Matt was excellent making sure it was a very smooth and painless transaction.

Roboman

May 13, 2016

I recently attempted to purchase a new Pick up. After Blake helped me find the Truck that fit my needs. We sat down to start putting together a deal. I was disappointed in the value that came back on my trade. Yes it was an old truck with high miles but the trade was need for the down payment. I was most frustrated with Dan and his unwillingness to deal. With the trade not resolved Eric from finance started getting information on putting together a finance package. All the while a final deal was not settled.My wife and I at this point had been at the dealer for 2 hour already. Feeling pressured and frustrated my wife and I were done. A 40,000 Deal was lost because Dan would not increase the trade value by 500 bucks. The trade and 4 other vehicle had all been purchased there. I started my search there for that reason. I have since purchased my new truck at Rosedale Cheverlet because of there willingness to listen and put together a deal I was happy with. I will remember my Experience for future vehicle purchases.

JordanLowery

May 5, 2016

The entire car buying process was seemless. & i know it WASNT easy for the Friendly Chev staff! Craig worked to ensure i was in cars that had every aspect i was looking for, within my price range. He showed me every option, while remaining true to what i was asking for & never pushing me out of my comfort zone on price. Mark was amazing at communicating with me about my trade in & making sure i was comfortable & confident that i was getting a good deal. Brent worked extremely hard to, not only clean up the financial MESS a different dealer put me in, but lower the original interest rate and payment plan offered. This team put in HARD work for 4 days to get me a great deal on my brand new Chevy Cruze. Every curve ball we had, they flawlessly had a answer & solution for me, without ever making me feel pushed or pulled in any direction. Friendly Chev will forever have my business, as well as referring my family, friends & coworkers. I can not express enough how truly great it was leaving the dealership feeling 100% satisfied with my purchase, from start to finish. Thank you for all of your efforts!

Tom07

May 4, 2016

I just bought a car at friendly fridily. I was very impressed with Cris Cummings. I wasn't pressured at anytime, and that made me feel more comfortable in deciding and buying my car. All the staff were helpful and more then willing to go out of there way in a no pressure and curteous manner. I also would like to thank Eric in financing for working so hard to get me the best deal he could. Thank You all for the great job!! Tom Hamer

G&L

Apr 24, 2016

We couldn't be happier. Randy Hastings was so wonderful; understanding of our needs, informative (beyond), patient. In fact it is because of Randy we traveled from Eden Prairie to Fridley, passing several other GMC dealers, to get our car from Friendly Chev. And we are glad we did.....We found everyone there to be so friendly and accommodating. It was a 'pleasure' buying a car, instead of the usual horror stories we were dreading. Thank you.

RosieG

Apr 24, 2016

Thanks Ronnie for making car shopping a pleasant experience. You listened to what I wanted, found a vehicle I like and kept us informed through the whole process.

Bob

Apr 22, 2016

Nice to see a sales rep who doesn't force the sale on you. Let's it happen naturally. Thanks for taking the time Blake Allen!

Mike J

Apr 19, 2016

I've purchased several vehicles from them since 2000. I've had Mike Swords as my salesman, and he has always been straight forward and very upfront on deals. Everyone is great when going in to shop around, and strive to make you feel comfortable. I've been to a few other dealerships just to compare pricing and deals, and felt like an outsider by them. Friendly Chev lives up to its "Name"..Very Friendly

Rosie Griep

Apr 19, 2016

As someone who absolutely hates buying a vehicle, Ronnie from Friendly Chevrolet did a great job of answering all my questions, finding the right vehicle and making the purchase seamless. Definately will return there for the next purchase.

Aberg2380

Apr 19, 2016

couldn't have asked for a better sales consultant. Very nice and helpful. Thank you so much for getting the orange 2016 Trax;) Great people and staff at Friendly Chev.

Carguy, joseph375

Apr 19, 2016

I went to Friendly Chev in need of a car and I found one and was in and out within an hour. Thank you Matt

Deb

Apr 11, 2016

Came into Friendly looking for a used car for a family member. That didn't work out, but my husband and I ended up buying one for ourselves thanks to Randy Hastings! We were very impressed with everything from the purchase of the vehicle to the service provided before we took possession. I should mention that shortly after our time at Friendly, we went to look at a used car for the family member at another dealership. Talk about a night and day difference. They will be getting a completely different review from us lol.

Deb

Apr 10, 2016

My husband and I came in to find a car for his sister and ended up with one for ourselves! Our salesman Randy spent a great deal of time with us making sure we were completely satisfied. The service department made sure the vehicle was clean and in perfect running order before we took it home for good. We were even supplied with a free loaner while they installed after market seatwarmers we ordered.

GL

Apr 10, 2016

The CRV I had for only 70 days was totaled. I had to find a new vehicle quickly. Having to make a major purchase under this circumstance really put me out of my comfort zone. Enter sales person Mike Dunham. I went to dealer with a Sonic hatchback in mind. Mike was patient, accommodating and knowledgeable. I had so much fun working with him that he turned the bad situation into a good one. The finance person, Brent, was also awesome. I can't tell you enough how different this experience was from the one I recently had at Hopkins Honda. The people at Friendly Chevrolet really had a different objective. They cared about me and not the sale! The interaction with Brent during financing was so totally different from my prior experience that it cinched the deal for me. I absolutely love my Sonic Hatchback LTZ and I can't recommend this dealer enough.

Matt Tierne

Apr 7, 2016

Great experience overall. The sales rep, Nick Johnson was a pleasure to deal with along with everybody else there. I felt great about our new SUV purchase.

PaulW

Apr 7, 2016

Onstar notified Friendly Chevrolet of a serious problem with my vehicle's engine. The service representative called me and I made an appointment. They did a wonderful job in restoring my car's engine to its former glory. I found out that if I had not followed up and made the appointment and continued to drive the car, I was looking at likely needing a whole new engine. The mechanic who worked on the car was especially helpful. She kept me of posted of all the latest developments.

KAW 2016

Mar 29, 2016

We traded in our van and bought a brand new impala and thought we got a good deal on everything until we see the mark up on the van is almost twice what they offered us. Overall Blake Allen was great in doing what he needed to get our questions answered and put us in the correct vehicle. So I am happy with our vehicle but just would advise others to really stick hard to a trade in amount and not feel a little regret at the end of the day!

Ron C

Mar 28, 2016

Ronnie Clark was great to work with. He helped me find the car we wanted, got it to the dealership, and had a great can do / will do attitude. I would recommend working with Friendly Chevrolet to anyone who is looking for a car.

Mike Martin

Mar 27, 2016

Fantastic service. Mitch and Tony went way out if their way to assist me.

CW

Mar 25, 2016

James Barnes Awesome! From start to finish. The team there is very easy to work with and make sure you get what you want and need which made me feel confident as a new customer driving away in a new vehicle from friendly Fridley Chev! Thanks for the nice experience.

Lovesgettingdirty2015

Mar 16, 2016

Very friendly and any questions that I had they answered. Anything I didnt know they told me. They were happy to accomodate the customer and make it an experience they would enjoy coming back to if they were to ever need to do that.

Equinox People

Mar 15, 2016

Great group of people to work with. From my sales person Mike Meyer to the finance person Brent they all make you feel like family. We told Mike that we were interested leasing a new Equinox and he showed us all the best deals including a great two year lease that another Chevrolet dealership had not bothered to mention to us. He had not one but two cars brought up for us to look at. We were allowed to take one for a test drive on our own without anyone riding along. The deal was great and they had a large selection and we decided to lease one. The used car evaluator went for a quick ride in my car and offered me a very fair price for it upfront. No need to haggle to get a good price for an old car. Then Brent did the finance and warranty part of the deal. He took the time to make sure I understood all the warranty and finance options. Once I was done with all the paperwork Mike took me out to my new car and showed me how to use all the things on my car. He even offered to sync my phone to the car and show me how to use those functions but I told him I was familiar with those things and could handle it myself. Friendly Chevrolet and the people who work here is now our favorite Chevrolet dealership as they seem to be excellent in all respects.

Liane6252

Mar 6, 2016

Tom Bertsch was very helpful in his explanation of leasing Malibus. Once I test drove a 2016 Malibu I was sold! My Malibu was very responsive and smooth on the highway. Thank you, Tom, for your excellent guidance!Liane

Darlynn

Mar 3, 2016

Went in thinking of getting a SUV....plans changed and we were shown a 2016 Malibu Caught my husbands eye! Well let's just say with BJ's sales pitch......we drove home in the new Malibu! Great job. Thank! Darrin and Darlynn Johnson

Janis

Mar 1, 2016

I was in an accident and my equinox was badly damaged, the body shop fixed her up really nice. Very pleased.

Old Impala man

Mar 1, 2016

Great group of people to work with. From my sales person Jake to the finance person Brent they all make you feel like family. It started at the door when I arrived and JB greeted me and asked if I needed any help. I told him I was there to see Jake and he took me right to him. Jake remembered my emails from a couple of days before and asked if I wanted to see the car I had inquired about and explained all the discounts/rebates/specials I qualified for. Felt like I had know Jake for many years not just a few minutes. The same for the used car manager. He went for a quick ride in my car and offered me a fair price for it upfront. No need to haggle to get a good price for an old car. Then Brent did the finance and warranty part of the deal. Once again it felt like I was talking to a member of my family. He took the time to make sure I understood all the warranty and finance options and could tell when I was telling him I did understand but didn't really. He re-explained the things I was lying about in a way that I did understand without ever making me feel uncomfortable. Once I was done with all the paperwork Jake took me out to my new car and showed me how to use all the things on my car. He even took the time to sync my phone to the car and show me how to use those functions. I will be back to buy my next car from them and I live over 100 miles from the dealership. The experience was worth every minute of my trip. Very good group of people there.

Tanya

Mar 1, 2016

The guy who helped me was very knowledgeable, friendly, efficient, and explained car things to me in a way I could understand.

David

Feb 29, 2016

Giving Updates about the vehicle being repaired during overnight work lacks. My Truck was dropped off on a Thursday at 630p, I was given an update at 915p that same night, then didn't hear from anyone until it was done being worked on Monday around 6p. I attempted to call someone on Sunday, was told I would receive a call back right away once when they found my paperwork, but I never received that call either. Luckily I planned ahead and scheduled a loaner vehicle or I would have not been able to get to work during that time span.

Patrick

Feb 28, 2016

The entire staff was excellent! I was disappointed though with the product(2014 Equinox) with less than 22,000 miles. I understand that these things happen, but, I know of 5 instances of this particular part failing. I would hope that Chevrolet would correct the problem!

Chris

Feb 28, 2016

I am leasing a 2016 Cruz from Friendly. It was my very first time going through the process of buying a new car. Nick Johnson did a great job of walking me through the process and giving me some different options to look at. It was a very quick and easy process. Everyone at the dealership was extremely friendly and helpful. It was a great experience and I look forward to working with them again after my lease is up!

Tony

Feb 25, 2016

Was great and Blake our salesman was very knowledgeable and understanding. The whole dealership was just outstanding very clean and easy to navigate. Will revisit in the future for sure .

Dave77

Feb 25, 2016

I recently bought my chevy colorado there,and the sales person that helped me (Nick Cavara) knows a lot about cars and guided me excelently in the whole process of the purchase. Thank you guys at Friendly Chevrolet Inc.

Ericareeed

Feb 25, 2016

My mother had a few good experiences with friendly Chevrolet service department so when I was in the market for a new vehicle I decided to look here. So far they have been great! I walked away with a 2013 Silverado that I love! They are installing extras already for me this week! Ronnie was a great help and I would definitely reccomnend him to future clients!

Stephanie

Feb 24, 2016

Great service. Rick in service is wonderful to work with. Our family has been purchasing from Friendly Chev for 20 plus years and servicing our vehicles here as well. Thank you for great customer service

Rileyjasmine3675

Feb 24, 2016

I went in looking for any type of car and with what little credit I had was not sure I would get me approved but James worked with me and after a little bit I got my first new car a 2014 Chevy Cruze and I love it wouldn't go back to my old car for nothing thanks James you are the best I would recommend him to anyone and I got my brother in here too he loves his car waiting to drive off the lot ??????????

David

Feb 23, 2016

they have new people in the quick lube again, but they addressed all my concerns , the greater has heard of me before with all my problems with getting a oil change so he was making sure he did a good job. and he did, I had both my trucks done that day

Scott brady

Feb 23, 2016

My wife and I we're looking for a good used vehicle, we went in met with Craig K and about an hr later we were on our way with a vehicle we loved

Charlotte

Feb 22, 2016

It's always very good and the staff is helpful and seems well trained. I am happy to do business at Friendly Chevrolet because of their high quality work and high quality friendliness!

Andlercrew

Feb 21, 2016

We were looking for a used truck and a week later, drove away with a brand new Chevy Silverado 1500! Ronnie welcomed us in the used lot and asked what we were looking for. We described our search process and as he was looking on line for trucks would interject different options that the new truck offered. We took a look, then after a suggested test drive, my husband didn't want to get out. Ronnie is a no pressure sales person, it was all suggestive selling and we have NO regrets moving into the new vehicle! Request him when you visit Friendly Chevrolet! Tegan and Karen Andler

Daishia28

Feb 20, 2016

I would recommend Mike swords to anyone, he did was amazing and did everything to make sure I got my car. I'm was and am very happy ??

John

Feb 18, 2016

They are friendly and were able to take care of most the issues that I was experiencing.

Grizzly

Feb 18, 2016

I went in looking to trade my 2007 Silverado for a good used car. I met Mike Meyer and he introduced me to multiple cars. After turning down a lot of them, he knew exactly which car I would be interested in and introduced me to their new 2016 Chevy Silverado Grizzly Edition on the showroom. Mike knew exactly what I wanted and he was patient with me throughout the day as I filled out paperwork and everything-especially when I couldn't take my car with me on the first day due to technical problems. Still, he kept me updated with everything that was going on and kept it professional. He is by far the best salesman I have ever worked with. He is one reason why I would refer friends and family to Friendly Chevrolet. Thanks Mike!

Stu

Feb 17, 2016

I have purchase 4 vehicles at Friendly Chevrolet. Mike Swords was the salesman for all of them. He works hard finding the vehicle you want with the options, then takes the time helping you become familiar with it. When I purchase my next vehicle at Friendly Chevrolet, Mike Swords will be the salesman I see.

DH72

Feb 17, 2016

Mike Swords was very informative, and very helpful with my first visit to Friendly Chevy in Fridley.The process was very smooth and pain free.I would recommend Mike to my family and friends in the future, and I will also look forward to dealing with him with all my future vehicle needs.100% satisfied with my experience.

Jrosenbloom87

Feb 17, 2016

Peter lindahl was seriously the best , also the finance department went above and beyond to make sure I was getting the best deal possible great

Babycakes.1

Feb 16, 2016

Mike Swords hooked me up with my new car !!!!! :) it was a really good experience && Mike is super awesome !!!! I love my new Chevy Cruze !!!

Michael

Feb 15, 2016

Nick was great! Was able to schedule me in right away! Communicated the problem and the turn around time was quick!

Robert

Feb 15, 2016

We had previously been out and driven several vehicles, to determine which new vehicle we wanted. Chris (sales) and Jeremy (finance) did a superior job, when asked how to spend as little time as possible, moving forward with the sale, as the day was extremely busy with work that day. Chris provided the hyperlink, for "shop/click/drive", and allowed us to drop off our trade for review. With just one trip back into the dealership, to complete the loan paperwork, we were able to pick up and drive the new vehicle away. Outstanding service. We have purchased several vehicles from that dealership over the past several years, and are highly likely to continue, as they are not high pressure, really listen and are driven with a focus on the customer - thank you.

Alecia

Feb 12, 2016

It was a really great experience !! Mike Swords was really awesome along with the other guys working so hard to get me the car !!!

Lyn763

Feb 12, 2016

This is the third time I've been here at Friendly for service. Their service people are great. This is a very friendly and efficient shop. I definitely recommend them. Shannon Dirks was very helpful! Keep up the good work.

Linda, 2015trax

Feb 11, 2016

Ronnie Clark helped make my first car buying experience very pleasant. He listened to my list of needs and desires. Without any pressure, Ronnie helped me find the car that was just right. I appreciated his respectful, no pressure ways. I will definitely recommend Ronnie to friends and family looking for new cars. After the sale, Ronnie has been there to answer questions.

Sonja Lea

Feb 10, 2016

It is always a pleasure doing business with Dion. He is quick and suggests the vehicles appropriately based on what you are looking for.

Raymond

Feb 9, 2016

Recall on the Seat Belt retainer on my Malibu. Made an appointment, and done when expected. Car was washed after. The wait passed quickly with the popcorn and soda available.

Rebecca

Feb 9, 2016

I needed my Chevy Impala service and bodywork done. Both Keri from the service department went above and beyond to make sure that I was completely satisfied and work with me. Not only would I recommend friendly chef but I'd also recommend them contact her for any service needs. Todd from the body shop also did an awesome job and I didn't have to didn't have to deal with the insurance company at all as he took care of everything. It was a great experience all the way around!

Ann

Feb 8, 2016

Your staff is always professional and nice too. they take such good care of my car, I feel safe driving around like my brother might have changed my oil, only, they do it right and clean up after themselves!

Brenda

Feb 8, 2016

The service dept was great had my car fixed and back on the road within a couple of hrs! Awesome very reliable and efficient.

Cole

Feb 8, 2016

The dealership worked for the best interest in the customers which is very important while searching for a new vehicle.

Daniel

Feb 8, 2016

Marv took my truck for a test drive and Tom VanKempen made the repairs. Marv was very cautious on what needed to be done and Tom executed the work flawlessly! I couldn't be more pleased with the service I received!

Diane

Feb 8, 2016

Went in for a oil change and get my tires rotated. They had me on my way within a half hour. They are always very friendly and I have always had fast service.

Jason

Feb 8, 2016

I had a fantastic experience with Friendly Chevrolet, especially Mike Swords. He has always been very helpful and very easy to work with. I would recommend anyone to go in and see him.

Mary

Feb 8, 2016

As always completely satisfactory. The lights for adding oil were on. Fridley Chevrolet changed the oil, replaced the filter and rotated the tires. We felt confident about driving the Aveo to Duluth yesterday and back today.

Mob684

Feb 8, 2016

My experience with buying a used vehicle at this dealership was very smooth and comfortable. Dion Kennedy was very helpful and professional. He did a great job of helping me with my purchase and also was thorough with follow up. I would recommend this dealership and Dion Kennedy very highly.

Stephanie , Brooklyn Center

Feb 8, 2016

We received Excellent customer service this weekend at Fridley Chevrolet! Darrell Boeckel was very helpful , answered all our questions and really took the time to make us feel comfortable. Thank you Darrell !!! It was a pleasure meeting and working with you to help our daughter purchase her vehicle. We will definitely recommend you to friends and family !

Dan

Feb 7, 2016

Good experience. Noticed new noises and will check with team to find out if it's a problem next time I'm in.

Walter

Feb 7, 2016

Pleased with our new 2015 Cruze and the good deal we received. Thanks to Nick Johnson for his support and good service, also to Mark Kruse for helping us with the trade in of our older car.

William

Feb 7, 2016

Tire pressure warning light came on after oil change. Had to return the next week to get tires brought up to proper pressure.

Busch, Darlene1

Feb 5, 2016

I have been leasing my car from Friendly Chevrolet for years. Currently I have a Cruze and I love it. Dana Pitann is my personal salesman. I have the greatest trust in him, I know he always gives me the best and fairest deal. Chris Taylor was big help as well.

Dawns impala

Feb 5, 2016

They really do have the best pricing, no pressure sales. I will tell all my friends to try them out when they are looking to buy or lease. Dawn Morfitt

Brian

Feb 4, 2016

Dana Pitann is the most amazing salesman i have ever dealt with. He was polite,honest and pleasant to deal with. He is a fine example of a very quality salesman. He made my car buying experience amazing. I will definently buy another sar as long as Dana Pitann is there. As he is buy far the best salesman i have ever in my 30 years of buying cars,

Mahowald

Feb 4, 2016

Dana Pitann came over to me when I walked in the bargain lot. He asked if need help. I told him what I wanted. and he showed me several cars within my range. he even said he probably could use my old car as a down payment(93 chev.) I pick out a car and he made it all happen. Traded my old car as well for a good price

Jason Bass

Feb 2, 2016

My experience was great. Mike Swords was very helpful. I would recommend anyone to go in and see him.

kschoenwald

Feb 2, 2016

we leased a new car for our son for college and dana explained what our best options were and vehicle would be up front.he was honest and made the deal smooth and no pressure

Jo,mn.

Feb 1, 2016

I would like to say i had a awesome experience with Dana Pitann, hassel free would send my friends and family to him.

Marcia

Jan 23, 2016

Chris Taylor was wonderful! Helped me with all my questions and then some. He will be calling me in 5 days and I appreciate that.

Lydlew11

Jan 2, 2016

I really liked that Ronnie made sure it was as close to everything I wanted and was willing to test drive every car with me until I found one that I was comfortable with. I also appreciate that he was able to make it possible and work out a way that I could afford the car I wanted. I also really appreciate the no haggling and that he was all about customer service.

kmess12

Dec 28, 2015

Bought my first car from Mike at Friendly and couldn't have asked for a smoother process. Great dealership, quick, easy buying process and great customer service.

Sally

Dec 12, 2015

Friendly Chevrolet is the BEST dealership. I love Friendly Chevrolet because all the people at Friendly make me feel like a valued customer. They not only get the job done right, but they always go above and beyond for their customers.

Jean

Dec 11, 2015

Jake was very professional and went out of his way to help me find exactly what I wanted. He wouldn't let me settle and found me the perfect car! I have already recommended him to 2 friends.

Marian

Dec 11, 2015

Courteous, friendly and professional service reps, they listen to why you are there with your car, great coffee/pop and popcorn to enjoy while waiting. Overall an enjoyable visit at Friendly.

Barbara

Dec 10, 2015

I was told that my car would be ready on a certain date and that is exactly when the work was completed and washed and cleaned! They took care of all paperwork. I have never had a bad experience at Friendly and will continue my relationship with them.

Jakesa

Dec 9, 2015

Mike was very friendly, informative and attentive to my needs. I felt comfortable and that he really did have my best interest at heart

Jack

Dec 5, 2015

Friendly Chev Rocks!The staff is great to work with, I feel like I am working with family every time I am there !!!

Karin

Dec 5, 2015

All the employees I interacted with were very professional and answered all my inquiries in a quick and efficient manner. I would like to thank you for the great customer service I received at your dealership...

William

Dec 4, 2015

The car was in for some warranty work and a windshield replacement. Keri was great on updating me with the work progress and when things would be finished. It was great to pick up my car on time and clean.Thanks

Trent

Dec 3, 2015

The whole thing went very smoothly, I was offered a fair amount for my vehicle as a trade, financing and lease options we clear and concise. The accessories were well explained and covered to make sure I was able to get what I wanted. It was a perfect 10.

Beverly

Dec 2, 2015

They took care of my necessary service as well as let me know of a more major problem which they corrected at the same time.

Edward

Dec 2, 2015

It was a simple and easy experience getting my trailer hitch installed. Worked with Tina to find a time that fit my availability, got a great loaner and they even finished it the same day.

John

Dec 1, 2015

Up front pricing with no pressure sales, straight forward evaluation and offer on my grade. Couldn't have been easier, loved it!!!

Deborah

Nov 30, 2015

Chris Taylor was extremely knowledgeable, efficient and will be the person I recommend to all of my Family and Friends. Friendly Chevrolet is top notch and has been my dealership for over 15 years.

Christina

Nov 27, 2015

Nick took the time to show me multiple cars and was very patient. He listened to what my needs were in a car and helped me find the right fit for me. After my purchase, he took the time to help me get familiar with my new car.

Patrick

Nov 26, 2015

Great people! Always a fun experience and they always take great care of me and my family wether we are serving or vehicle or buying a new one. Will always do our business there!

Gloriajean

Nov 24, 2015

Again, Friendly Chevrolet Fridley serviced my vehicle in a timely manner so I would be back on the road. I know it had been checked out and an inspection covered all areas. Thank you

Katrina

Nov 23, 2015

I have always had incredible service at Friendly Chevrolet! Everyone is always welcoming and will do whatever it takes to make their customers happy.

Patricia

Nov 19, 2015

Had an oil change but was disappointed that you did not vacuum the car or wash it after. Have gone to other places and they do this. Just nice to have done.

Jess

Nov 18, 2015

All around great experience. Dave and his colleagues worked hard to get us in and out even though we showed up late in the evening. They all stayed after hours to get the deal done.

Jersi

Nov 16, 2015

I worked with James previously and I was excited to come back to him. He is the main reason I choose to come back to this dealership. He is a true professional and cares about the customer.

Signe

Nov 16, 2015

From the moment I walked in I felt comfortable and at ease. I was referred to the dealership by a friend so I was expecting Brent and Jake, both of which came out to meet me. They were so nice and the process was taken care of much more quickly than I thought! And I drove out with a new car!!

Annette

Nov 11, 2015

Everyone was super friendly and helpful. Mark was awesome at explaining everything that needed to be done and got me the most for my dollar. The shuttle drivers were wonderful, my favorite was riding in the shiny new black pickup...ahhhh to live the pickup life would be so cool! Thanks for a great experience!

Beth

Nov 9, 2015

I came in because my check engine light was on. Dan got me in right away. I did not have to wait long to get my car fixed.

Sheila

Nov 9, 2015

We brought in our old vehicle and Friendly Chevrolet gave us the exact price we were looking for . We also purchased a new 2015 vehicle as well. Appreciated the quick processing time all of this took, and for Friendly Chevrolet giving us a check in hand for our old trade in at the price we asked. We have bought 3 cars from this dealership and have always been treated kindly, and respectful. The friendly smiles are great too!. Thank you EJ for your help, he is never pushy but patient and answers all questions we have regarding a old/new vehicle. Always makes sure we have everything needed and taken care of. Thank you to Brent as well who was the "finishing touch" w/ all the transactions that took place, and allowing us to get the exact price we were looking for on our older vehicle we brought in. Exceptional and professional service has always been given to us when we have ever dealt with Friendly Chevrolet. We live in Eden Prairie, but feel it is well worth our time to drive alittle extra just for the great service this branch offers to us personally. Again...THANK YOU FRIENDLY CHEVROLET IN FRIDLEY, MN you are the best!. God Bless!

Linda

Nov 6, 2015

Service people were efficient and friendly. My car was ready when promised. I appreciated a ride home since it was going to be a 3 hr wait.

Gregory

Nov 4, 2015

The name Friendly Chevrolet fits well. Charlie Koppy spent a lot of time with me, showing me all of the vehicles that fit what I was looking for. He let me test drive all of the vehicles that I wanted to try out. Charlie brought up the leasing option and I am extremely happy with the two year lease that I chose. He was very knowledgeable about the truck and about all of my leasing and buying options. Thank you very much. I would absolutely be coming back to Charlie the next time I need a vehicle, and Ive already been spreading the word about Charlie to everyone I know.Your new loyal customer~Greg Zentic

Troy

Nov 3, 2015

Ronnie was great. He answered all my questions and was great to deal with. The selection of inventory was large. All staff were friendly.

Shawnda

Nov 2, 2015

Wally Johnson was very patient and friendly.I have already recomendened him to friends and family.Your name Friendly Chev fits perfectly so keep up your good work.I am very proud to wear your name on my license plates.Thank you!Shawnda Jensen

Teresa

Nov 2, 2015

All went well timing wise. I am not sure if the body repair service man ever looked at the rear bumper as I requested. No notation was made and I didn't see any change in the condition of the side panel. Also, I am missing my front floor mat on the driver's side. I called the service number and after it ran 10-15 times it rolled into a voicemail for Cory.I left a message and still have not heard back . I hope they find my floor mat soon and call me back like I requested.Other than those two issues, the rest was okay as far as I can tell.

Jessica

Nov 1, 2015

Very pleasant, the employees were all very friendly and helpful. The turn around time on my car was very fast and it's running great. Thanks!

Amy

Oct 31, 2015

They always treat me with respect and work hard to deliver the best service. They keep you informed on where they are as they service your car.

Jan

Oct 30, 2015

The waiting room was excellent, the service staff were efficient and knowledgeable and the work was done correctly and timely.

Patricia

Oct 30, 2015

Dustin Ruff, in fact everyone we came into contact at Friendly, was really great. Dustin asked us what we wanted to do and he helped us accomplish just that. We really appreciate everything he/they did for us. Thank you!

Darlene

Oct 27, 2015

So far I have bought or leased 2 cars and 1 truck in the last 4 years. Have excellent service when I have brought the cars in for oil changes have had have no other work done on them.

Jeffrey

Oct 27, 2015

Wally provided all the information about the vehicle and the leasing details to my satisfaction. All the employees I talked with were courteous and friendly and thorough. Got a great deal on a 2016 lease and trade in value. First time for both in my auto buying experiences.

Judith

Oct 26, 2015

Blake Allen was great to work with. He was very knowledgeable about both vehicles we purchased from you . Everyone was just great.We will be back. Thank you!

Melissa

Oct 26, 2015

We have purchased our last 3 vehicles from Friendly Chev. I brought my vehicle in for a noise it was making. I did wait in the waiting room for a long time, but in the end it was worth it. We were able to get a rental car and the service representatives there were very helpful and fixed our problem even though our warranty had expired 2 weeks earlier.

Benedict

Oct 25, 2015

Wally Johnson and the staff were a pleasure to work with. Great price and personal service. Made buying a car longDistance no issue at all.

Sherri

Oct 24, 2015

I love Wally is is the best I would not buy anywhere else.I hope to see him in a couple years when I com back for a trade.

Barbara

Oct 23, 2015

Jake was friendly & enthusiastic. He was knowledgeable, shared information, talked openly about common concerns , answered questions. He's comfortable to work with because he's not pushy. I'm happy and made my purchase because of his positive attitude. I was considering vehicles from 2 other dealerships.

Ernest

Oct 21, 2015

Honest, I had a problem with a turn lite, showed me the problem and made suggestion about less expensive fix. Thanks

John

Oct 21, 2015

Just a second oil change. Techs were careful even covered the fenders with detail towels. Much better experience than my two previous visits.

Roy

Oct 21, 2015

We had about an 1.5 hour wait for oil change but the valet service took us over to Northtown so we could run errands and picked us up later when all was done. The driver was very friendly and courteous and he should get the Kudos. The supervisor was spot on for the time estimated to complete.

Andrew

Oct 19, 2015

Everyone was very knowledgeable and very helpful. I felt very comfortable buying my first new vehicle and that means a lot. I will definitely be referring everyone i know considering a new vehicle to pay you guys a visit!

Melissa

Oct 19, 2015

We had a great experience and really liked how thoroughly Zac explained the leasing process and all of the vehicle features.

vicb2121

Oct 19, 2015

I knew exactly what I wanted and they made the buying process quick and easy. I will definitely go to this dealership again when I the time comes again for a new car.

Fred

Oct 18, 2015

FRIENDLYEXCELLENT CUSTOMER SERVICE/SALESWOULD DEFINITELY RECOMMEND TO OTHERSVERY HELPFUL BEFORE AND AFTER THE SALESALES PERSON CONTINUES TO KEEP IN TOUCH TO MAKE SURE EVERYTHING IS GOING WELL

Benjamin

Oct 17, 2015

It was a great experience working with Zac. Had a truck I wanted and we were able to make the deal happen.

Thomas

Oct 15, 2015

Your service writer, Kerri Coons (spelling?), always does an excellent job communicating and ensuring I receive top notch service. She does not try to oversell and takes the time to explain the service when I have questions. Most recently, I had a faulty power steering pump in a 2012 Traverse that was just past the standard warranty. I explained my frustration with having to pay for a major repair cost on a part that should last longer than a few days past warranty (3 yrs and low mileage). She worked with Chevrolet and managed to get 90% of the replacement cost covered under warranty anyway. She and the technician also identified that a previous recall repair from another dealership was performed incorrectly and was incomplete causing an air bag warning light that I reported. This too was repaired under the recall as it should have been in the first place. Kerri and the rest of your team provide exceptional customer experience and do the right thing, which is hard to find anymore.

Jennifer

Oct 12, 2015

I have purchased about 10-12 vehicles from Friendly Chev.Dave Gross was our sales rep. and he did a fantastic job.Always when you walk in everyone is very professional. That is why I continue to go there.

Kevin

Oct 9, 2015

The people that I deal with are very friendly and professional. I like the clean environment and the trust worthy service.

Linda

Oct 9, 2015

Fast and friendly service. Although I would have one request. The sticker placed on the car after the oil change, could have a larger font so that it would be easier to read. (I'm getting older and small print is not easy to read!

guy

Oct 9, 2015

I baught a used SUV in June of 2015. WIthin 2 days I had problems with the locks. I took it back and no questions asked they fixed it. Sounds good right? No it took over 3 weeks to fix. Plus now the doors and inner panels rattle when you drive it. A couple months later I got a flat tire. When I went to change it there was no jack or torch wrench. Now I find out there is several recalls on this vehicle that did not get attention while the SUV was with them. These things should all have been taken care of before the resale of the SUV. The only good thing I can say is the sales man was not pushy or give a ton of sales pitches. He was just a nice guy trying to be helpful. I will repost when recall issues get fixed either by them or someone else.

Jackie

Oct 8, 2015

Techs did a great job getting the car ready on time, but the service writers got swamped, and it took 15 minutes just to get the paperwork so I could pay and leave.

William

Oct 8, 2015

Came in to the dealership for an oil change and tire rotation at 5:15 on Friday Oct. 2. The crew working was great. The quick lube area was already clean and the crew ready to end the day at 6:00. Greeted me with a smile, job was done in a timely manner and they even washed the car.Please let them know that it was a great experience.

Marvin

Oct 7, 2015

My family has been doing business with friendly Chev for over 20 years and have always received excellent customer service. I myself have purchased two new vehicles from friendly Chev and will be back for my 3rd one. There service department is also very fast and very professional. They do an awesome job no complaints.

Roger

Oct 7, 2015

brought my 2013 corvette in for a recall fix, brought it to you guys instead of a closer dealer because you sell and service more Corvettes than anyone else in the areA

Stephen

Oct 7, 2015

Smooth and seamless, easy and friendly, everyone was very helpful. Dealership was clean and very nice and not crowded or cluttered

Stanley

Oct 4, 2015

The sales person Jimmy was great and had good information.he knew his vehicles and Chevy products. he was not pushy provided good decision making information.I would recommend and did recommend Friendly Chevrolet to friends and others.

Margo

Oct 2, 2015

Very quick and efficient service, car was done before I expected it, even washed the car for me. One of the, if not the most, user friendly dealer visit I have had. Will definitely bring our car back for service.

Bernard

Oct 1, 2015

Every time I come to friendly I get great service done right in a timely fashion and they really are friendly!

Phillip

Sep 29, 2015

I dropped off my truck on time for the 11 AM Oil Change and Tire Rotation. I met my friend for lunch and his son is looking for a used Chev Sub 1915. I told him about my experience with you and he met with one of your salesmen when we returned from lunch. Hope this helps you folks.

Thomas

Sep 29, 2015

I have always had a GREAT experience at Friendly Chev.All employees treat me and my wife with professional & courteous help; this why we don't venture off to another dealership.I have been a customer since the early 1970's and have developed an excellent business relations with the company- Thanks so very much for the continued perfect service from all employees that know me and my family- Tom & Sandy Joseph in Fridley

Charlotte

Sep 28, 2015

whenever I go in for service/maintenance, the staff is so helpful and efficient that it make my life easier and I am confident about the quality of the good work that is always completed.

Thomas

Sep 28, 2015

Ross was very helpful describing the leasing process to us and help us feel comfortable in our new purchase. The entire staff worked hard to make us feel great with the entire buying process.

Mark

Sep 27, 2015

I was able to drop my car off on short notice to get the oil changed, tires rotated and washed. Came back a couple hours later and it was finished at a very reasonable price.

Christine

Sep 26, 2015

I like the no haggle pricing and the device dept has been good. I'm just starting to question the durability of Chevy in general.

Janis

Sep 24, 2015

Came in to check into getting vent visors put on, parts dept. said had them in stick next sent my to the service with the information . I might need to make an appointment to have them put on, service dept had a tech put them right on and even washed the equinox for me.

Kirby

Sep 23, 2015

Outstanding service right from the beginning. From the moment Zac contacted me over the phone, to the moment I signed the papers, everything went smoothly. Zac, Jimmy, and Jeremy were outstanding at making the experience as good as one could ever expect. I was treated with respect from the moment I walked in the door and they got my deal done very quickly considering my past credit hiccups. I was out of there in less than 2 hours which was awesome, and with a brand new car which I could not be happier with.

Anthony

Sep 21, 2015

Did a great job as always. Did exactly what you told me you were going to do and had it done on time. The tech even offered a car wash and explained it would add a few minutes for it to be completed. Great service!!

Gary

Sep 18, 2015

all went very smooth & very fast, keri kroons was very helpful and super to all our needs. thanks for a great visit

Richard

Sep 18, 2015

A minor difficulty w / emergency brake being partially engaged. besides I was able to get an est. for 4 tires promotion good thru 11/30/15 ! Always friendly committed service and cleaned to boot !

Pamela

Sep 16, 2015

I'm very busy, so I made an appt even though they suggest a first come, first basis and they honored my appt AND brought me work and picked me up when it was done. WONDERFUL service!

Janet

Sep 15, 2015

My experience at Friendly Chevrolet was very pleasant. Dustin Ruff took the time and showed me all options I was inquiring about with being patient, knowledgeable and extremely helpful in providing me with what I was interested in purchasing. I will definitely advise family and friends to shop Friendly Chevrolet Dealership and to deal with Dustin Ruff on their next purchase. Thank you Dustin and all the folks at Friendly Chevrolet.

Nicholas

Sep 11, 2015

James Peterson was an amazing salesman! What could have been a very stressful situation with a mix up on deals, it turned to be a very enjoyable experience. We have never laughed so hard when purchasing a vehicle. Thank you James for a wonderful experience! I would recommend him to anyone who is looking for a vehicle.

Sally

Sep 10, 2015

Very very good and James did a wonderful job along with the financial guys and they answered every question that we had you guys overall did a great job

Scott

Sep 9, 2015

Very good service, They listen to what I needed and came through. Great job to all who helped with my purchase. Thank you all.

Jaime

Sep 8, 2015

The dealership was very clean. All staff seemed friendly, welcoming, and well organized. Salesman EJ was able to help me right away and answered all the questions I had.

Joseph

Sep 8, 2015

I had a great experience at the dealership. Everyone was very helpful. It was busy so the wait time was long but overall I enjoyed the experience.

Three Gs

Sep 6, 2015

Monday - Contacted dealer regarding Corvette they had for sale. I had 2 cars to trade, and since I live 60 miles from dealership, I sent photos of both cars via email so they could give me some idea of their trade valueTuesday - emailed to confirm that they had received my information and sent VIN#s as requestedWednesday - No contact from dealer, so I called to see if car was still for sale and if so, to arrange for test drive. Left voicemail - no response. Left work and drove an hour to dealership. The car was still for sale, and I took it for a test drive. Afterwards, met with salesperson and manager to discuss terms. Manager said he needed a day to value my trades, and that he would be out of the office on Thursday, but would contact me on FridayThursday - no contactFriday - NO CONTACTSaturday - no contact - so I waited until early afternoon and then emailed the manager and asked about the status of our "deal". He responded by telling me THE CAR HAD BEEN SOLD ON FRIDAY MORNING! How does that happen?Worst experience ever with a car dealership.

Steven

Sep 5, 2015

Every time I use the service for my vehicles the people are very courteous and professional. The work is always done very well and quickly. Friendly Chev is the only place I get my service done and has been since they opened for business. I have complete faith in their work.

Jack

Sep 4, 2015

The name almost says it all, in addition to being friendly the staff was knowledgeable. My best car buying experience in over 5 decades!-Jack Roe

Brian

Sep 3, 2015

Leandro was did a great job getting parts for and "older" cavalier and letting us know how the repairs were progressing.

Barbara

Sep 2, 2015

My vehicle was completed in a timely and professional manner. Very happy with the work I had done. I will give return business to Friendly Chev.

Lynn

Sep 2, 2015

It was a great experience and would recommend to my friends and family. Tom was very knowledgeable of the Chevy Cruze.

Karen

Aug 31, 2015

The service person that we dealt with I think his name was Mark and was great on communication as far as what our traverse needed in parts. I liked the way he kept us informed, a lot of repair places don't until the repair is done.

Richard

Aug 31, 2015

Tom Bertsch is an excellent salesperson. He didn't push but was willing to work with us on everything and anything and made our final sale a very pleasant and stress free decision. Everyone at Friendly Chevrolet was helpful, friendly, and very easy to work with. We have purchased other vehicles through them and will look forward to any future purchases with them as well.

Travis

Aug 31, 2015

Wally did a great job through out the sales process again. This is my second purchase through him at Friendly Chevrolet. I would recommend buying from him to any of my friends, family, and anyone looking at a Chevy for their next vehicle. Thanks again for your comprehensive knowledge, kind and courteous demeanor, and customer first mentality and advocacy throughout the entire buying experience.

Corey

Aug 30, 2015

Wally Johnson was great! Along with everyone else we worked with that day. Everyone was very pleasant and did an awesome job!!

Karen

Aug 28, 2015

Craig was awesome! I got up that morning and started pulling info from your web site. I decided I was coming in and just as I was going to call myself, the phone rang and it was Craig, following up on my recent inquiry not more than 5 minutes after I got off the web! He asked some questions and invited me in right away. He had a vehicle ready for me to test drive and the used car assessor lined up to take my trade in. Within about 2 hours I was driving out with my new leased vehicle; super easy, no hassles! I'm a single woman buying a vehicle so important to me to feel like I can trust that what I'm hearing is honest. This was my experience with these guys!

Wendell

Aug 28, 2015

Very friendly people, tried to make us welcome and comfortable during the process of leasing a car and helped us learn about the new features.

Valerie

Aug 26, 2015

The salesperson his name was EJ was the best. He was so informative and so nice. And did everything to make this a great experience. I buy all my vehicles there and so far he was the best salesperson I have ever had. I really appreciated his thoughtfulness. Thank you.

Lenny

Aug 24, 2015

Made appointment online a week before my desired date and time. I arrived and they were waiting for me. Good quality work and fast service. They topped it off with a car wash.

Marna

Aug 24, 2015

Service Dude Mark got me in for an oil change at day and time I needed before a trip. In and out within about an hour as promised including a car wash. He also answered my question as to what service i might need to keep my 152K mileage vehicle running. Salesman "new" Mike was also most helpful/friendly/acccommodating while looking at models during repair time. I wish Chevy would continue making HHR's - I'd buy a new one! Great experience all around.

Michael

Aug 23, 2015

I had an oil change and inspection done. The service took just a bit longer than they said it would but my vehicle was also washed.

Raymond

Aug 23, 2015

Ronnie was very helpful. It made the process easier. Greg explained the terms of leasing contract and we did not have to wait long ours to get the paperwork done. Ronnie definitely is an asset to your sales force. He is friendly, informative and helpful without being pushy.

Wayne

Aug 20, 2015

Was very prompt!!!!!!!!! All I did was drive in with no schedule time needed. Very nice waiting room with coffee!!!!!!!!

Barbara

Aug 19, 2015

Great service in a timely manner. Very professional sales advisors. Always satisfies with my truck repairs. I would recommend this dealership to friends and family.

Diane

Aug 18, 2015

Very pleased with the service department and all employees. Fast service , needed Oil change Was done in twenty mins. Thank You.....

Andrea

Aug 15, 2015

I have purchased a total of 3 cars with Dion Kennedy. Every time I have worked with Dion I have been equally impressed by his genuine knowledge of his job. He not only does his job extremely well, he is always willing to go the extra mile to satisfy the customer. He is truly a gem. I will be continuing to recommend him to my family and friends.

James

Aug 14, 2015

I was treated with the utmost respect about my vehicle issues and was impressed with the leadership of Mr. Todd Hughes who paid attention to detail of my concerns. Great service and for all the support staff including Ms.Savanah thank you all so very much for meeting my needs beyond expectation.

Theresa

Aug 12, 2015

All of the employees I came into contact with were very welcoming and comfortable to converse with. Great eye contact and thorough with explaining the details. Truly felt as though my experience was important to the employees.

Victor

Aug 12, 2015

Absolutely fantastic - I could not be any happier, and will definitely give this dealership my business for years to come.

Carol

Aug 7, 2015

All the staff at Friendly Chev gave me excellent service, they took my car in and started on it right away

Cecilia

Aug 7, 2015

Tom Bertsch was intentional in keeping in touch with me after my first visit and test drive, and was most helpful in showing me how to use the MyLink system after I purchased the vehicle.

Jon

Aug 5, 2015

Sales rep was awesome. Great person to work with. Totally would recommend him to my friends and family. Thank you Rob!!!

Barbara

Aug 4, 2015

Very satisfied with the service on my truck. Work done in a timely and professional manner. Also, services explained in detail that I understood.

Jodi

Aug 4, 2015

Jake Roe did an excellent job! He was knowledgeable, attentive, and personable. He did so well, we decided to buy a second Equinox three days later. We are very satisfied with Friendly Chevrolet's dealership!

Alysia

Aug 3, 2015

Wally was no-nonsense and helped me with all of my questions and concerns. I didn't feel like I was being taken advantage of, especially since it was my first time buying a car. Compared to other dealerships I visited, I truly felt cared for by Wally, Jeremy (in Financing) and Friendly Chevrolet.

Jack

Aug 3, 2015

It was the most enjoyable car buying experience I have ever had. Everybody I came in contact with at Friendly Chevrolet was not only friendly but also knowledgeable and eager to make me feel welcome. Jake my sales rep was a joy to work with as was the rest of the team. A well managed dealership : )

Carole

Aug 2, 2015

Had great time looking around and having all my questions answer would have no problem going there to buy another vehicle or sending my friends there

Fishingaddiction

Aug 1, 2015

This dealership was a complete letdown. My purchase was coupled with a string of broken promises, substandard work, and no professionalism! Buyers beware that they will lure you in with a great price but then tell you that the vehicle you want has sold. Then they will offer you the same vehicle but for a more expensive price. The service department is even worse, they cannot install mud flaps correctly, and don't even know how wash a vehicle, or how to put windshield washer fluid in!! Worst of all.....they are more concerned about getting a great survey review from you than actually taking care of YOUR concerns!!!! I will NEVER return to this dealership. They managed to take my dream of buying a new vehicle and turn it into a nightmare!!

Timothy

Jul 31, 2015

I the day off was out running errands and change oil light came on. I stopped by, no appointment, and was in and out within 25 minutes. Great service.Thanks,Tim

Heather

Jul 28, 2015

My salesman EJ was excellent. We spent quite a few hours working with him to find what would work the best for us. He was extremely friendly & patient. He did everything he could to help me. I am dealing with problems now regarding my trade in still though and Rob Owens has been difficult to contact by my previous dealership.

Gary

Jul 25, 2015

Great Service. My car was towed in on Thursday with a bad transmission with out having an appointment and all the repair work was completed in two days. Mark the service advisor and mechanics went above and beyond recognizing additional necessary repairs such as a leaking power steering line, rear right hub and oil cooler lines that were also completed under my extended warranty. The vehicle rides like it just came off a show room floor. Not like a vehicle with 73,000 plus miles on it. Can not say enough good thing about Friendly Chevrolet as they truly live up to their name.

Jasmine

Jul 24, 2015

Everyone I came in contact with was very friendly and explained everything to me in a way I could understand! Thank you!

Bryan

Jul 23, 2015

Looking at used cars, and i am very picky, Craig mentioned your lease program and after looking into it, leased a Cruze LTZ RS, i am sure i will enjoy the ride.

Andrew

Jul 22, 2015

Every one was very helpful and they worked with me to make sure I got a deal I was comfortable with. Peter was by far the best car salesman I've worked with. He stayed late just to make sure I got the truck I wanted.

Charles

Jul 21, 2015

Very happy with our experience with all of our visits, calls and service. My C7 is also happy to have you all near by and ready to making learning and driving this Corvette a better experience. Chuck

Dale

Jul 20, 2015

Liam was excellent to work with. He kept in touch with me regarding all the services that needed to be done and car was done on time.

Katie

Jul 19, 2015

I didn't feel rushed or pushed into anything. I was given all the information I needed and more. Chris Taylor was very knowledgeable about everything step of the car buying/leasing experience.

Terese

Jul 13, 2015

I did feel a little rushed and pushed into buying a car during our first visit. After explaining I was not ready to make a decision quite yet, it got a better. I came in the next day with a new game plan and worked with the same associate who was great throughout the whole process. I purchased a 2013 Chevy Malibu that I'm really happy with.

Dane

Jul 11, 2015

I feel really good about my experience at friendly Chevrolet I have no buyer's remorse I feel like I got a great deal on the truck I bought and I got a great price on the GTO I traded in David Gross did an excellent job as my salesman and I was very happy with the overall results.

Douglas

Jul 10, 2015

I have purchased several cars from Friendly Chev., beginning with several from John Langworthy. Last year I purchased a 2014 Chev Impala from Eric Kohler. I came back to see him when we were going to purchase a new vehicle for my wife and found out that he had been promoted and met James Peterson. He is a very friendly and courteous person and we purchased the 2015 Chev Cruze from him.

Anita

Jul 7, 2015

As always my questions were answered appropriately and quality service done on time. Left Friendly Chev knowing everything was done right!

Timothy

Jul 2, 2015

Dion Kennedy did an excellent job ensuring I was familiar with all available options prior to me making a decision, gave me a lot of confidence in my purchase and eliminated any buyers remorse after the fact.he also took very good care in explaining and walking me thru all of the accessories and features in my new truck, if I were to give a grade to his professionalism it would be an A+.

Curtis

Jul 1, 2015

Had a remote license plate installed, later I discovered my gates wouldn't open in track-sport mode for my performance exhaust, it worked before, I brought it in. I Found the factory defaults were set to stealth mode on the Sound display....Tina Mcintire was very helpful

Louis

Jul 1, 2015

Our sales person was Mike Meyer. We really appreciated how he made us feel special. When we couldn't find the vehicle we were looking for on your lot he located one 130 miles away and had it shipped to your dealership. Thanks to Mike and the finance group we now have the vehicle of our dreams. Thank you

Nicole

Jul 1, 2015

I want to thank Wally for the excellent buying experience. I appreciated the respect, honesty, and overall friendliness as a customer.

Arthur

Jun 29, 2015

Everything went along fine. I gave them two hours and came back to pick up the car. The counter person said it will be ready in two minutes. I waited 45 minutes. That surprised me.

Nicholas

Jun 28, 2015

I stopped in to see if I had any options to get into a lease with the carryover dollars I knew I was going to have from my trade in vehicle, but making sure my payments were no more than what they were currently. Needless to say later that day I drove away with a new lease! Jimmy Rowe was my salesman, and did a fantastic job! I will definately be back in the future, very inpressed.

Danna

Jun 27, 2015

No pressure to buy. Friendly and courteous staff. Very competitive pricing on all vehicles. We are very happy with our new 2015 Silverado. Still looking for a slightly used 2015 Tahoe LT in Tungsten Metallic!

Susan

Jun 27, 2015

Wally really listened to us - and helped us find just what we were looking for. He took care of us through the whole process.

Sara

Jun 26, 2015

I did not feel intimidated or made to feel stupid, which is highly appreciated as a female customer. Mike Meyer is an amazing salesman, I will be sending friends and family here because of him.

Robert

Jun 25, 2015

The Dealership was very friendly and clean.But I still need a appointment to get the Minnesota protection pkg. 3M paint guard Floor mats and vent guards installed.

Michael

Jun 24, 2015

Jimmy was incredibly helpful and wonderful to work with. He made my first car buying experience as stress free as I could have hoped. I will absolutely be recommending this dealership to friends of mine. The bar has been set very high for my future car purchases, so I will definitely return to Friendly Chevrolet when the time comes.

Nancy

Jun 23, 2015

Everyone was very friendly which I appreciate. I just wish I was kept in the loop a bit more on the progress of my car. I had it in for an oil change, new tires & to look at an issues with the air-conditioning.. After siting in the waiting room for an hour &half I was given a ride home & told it would be an hour and a half longer.. 2 hrs later I still had not heard back & had to call to check on the progress. At that time I was told they still couldn't pinpoint the issue but thought it was X-- and the part for X was in Eagan (35 min away) and they were going to get it and it MIGHT be ready by 5pm. All in all my car was at the dealership from 8am to 4:30 pm.. and the air conditioning is still broken (blows hot air). I have to bring it back in tomorrow to fix. It's frustrating as it's the 2nd time I've had air conditioning issues with this car in less than a year (and all service has been done by the dealership). Again-- the people were very nice, I just wish I would have been kept more in the loop on how much time things were taking. I did not expect my car to be there all day.

Randal

Jun 23, 2015

we came in to look at a vehical and did end up making a purchase. Your team was so easy to work with and was very helpful.

Susan

Jun 22, 2015

i have brought my 2004 impala in since in bought it and have always been treated good. will be sad when my car ever dies. best car ever

Janice

Jun 20, 2015

I was scheduled for a diagnostic test and service the following day of my visit. Your staff called me the same day, not long after I left my car for service and they had completed the service my car needed. I was scheduled for the next day..................you service staff are THE BEST.. THANK YOU.

Pamela

Jun 18, 2015

My husband and I have purchased a total of 6 vehicles from Friendly Chev. Chris is the best! I've always been satisfied. Chris takes his time to answer all my questions. He is SO knowledgeable with every aspect of the vehicles, especially all the technology. He makes himself available, even well after we've purchased our vehicles, for any questions we have. The service - like any recalls, oil changes - run so smoothly. They even run our vehicles through the car wash. We will continue to purchase future vehicles with Chris at Friendly Chev and I would highly recommend anyone looking for a new or used vehicle to look no further than Friendly Chev!

Scott

Jun 17, 2015

Jake works well with us and understands our needs. Very patient with our questions. As all we came into contact was.

Sherral

Jun 15, 2015

I have never been treated so great by a salesperson. Will made me feel like royalty. I felt like I belonged there. He was friendly no pressure always had a smile on his face. He was knowledgeable and took the time to answer all my questions. He is a asset to your company, a diamond in the ruff.

Angela

Jun 12, 2015

I am always very satisfied with my experiences at Friendly. Chris Taylor always goes above and beyond to make sure my sales and service visits are easy and comfortable.

Dustin

Jun 12, 2015

My car is just a lemon but you guys are great to deal with when it comes to getting the job done.

Brandon

Jun 9, 2015

Mike Meyer was very professional and easy to work with. He went the extra mile to come to my house to pick up the keys for my trade in that I had forgotten the day of the transaction.

Charles

Jun 5, 2015

Always no problems with the service i have been able to drive in and my truck is taking care and not s long wait

Justin

Jun 3, 2015

Very good experience visiting the Quick Lane for oil change and tire rotation. The man took my name and information and called me promptly when service was finished. This may not seem like a big deal, but this simple thing was not done the last two times I had been there. The changes you have made are working. Great job!!

Kevin

Jun 3, 2015

Like the fact that they are open late. Service writers were prompt and very understanding about needing my truck back the same day.

Sarah

Jun 3, 2015

Great, no pressure experience buying my first car at Friendly Chevy. Eric Kohler was very knowledgeable and such a sweetheart! Based on the ease of our purchase, I'm optimistic that getting my car serviced won't be the usual aggravation I've come to expect from car dealers.

Melinda

Jun 1, 2015

My salesman Tim Hooper did a good job of communicating until the we'd scheduled for delivery. I arrived at the dealership on time, unfortunately he did not show. The salesman and F&I did a good job at stepping in but I was disappointed that I did not receive an explanation of why they had to step in. Overall my experience was positive and I am enjoying my new vehicle.

Jhoanna

May 29, 2015

Wally was super helpful in all of the questions that we had! He answered all of them and I would definitely recommend going here to someone else!

Sharon

May 29, 2015

I asked about getting future mailings with coupons and didn't get a clear answer. I told them I get coupons from a competitor and was told they would honor them.

John

May 26, 2015

Eric was very helpful and and blast to work with, I would recommend him to everybody, everyone was helpful and courteous, however my past couple of experiences with the service department were sub par

Kaiden A

May 26, 2015

Brent was absolutely helpful from beginning to end. He was knowledgeable and I appreciate that he did everything he possibly could. He even got me into a car that I would have never thought I would have been able to have!

Matthew

May 26, 2015

James Barnes did a fantastic job getting us into the best vehicle for us! He patiently answered every question we had. It was a great experience.

Johnny

May 22, 2015

I had the oil changed and there is one thing your people in the oil change department should do..when done draining engine and putting oil plug back in they should use a spray and rag and clean off excess oil dripping from where ever the drain oil hits because it gets all over my driveway and garage floor..

Michael

May 21, 2015

The dealer was prompt in attending to us when we arrived. Our rep, Chris Taylor, was personable, knowledgeable, friendly, and paid attention to every detail and question, and went the extra mile in addressing our need to learn what has become a very complex, technical vehicle. The purchase/lease process was as painless and straight-forward as possible, and took very little time. Overall, I couldn't think of a better new car acquisition short of them just giving the car away.

lidionne

May 19, 2015

Start to finish -I had a horrible experience. All I needed was to have my gas pedal checked for a condition that should be covered by an extended warranty. I did need to have my gas pedal replace then she was trying to say I have 2 other things wrong with my car. I declined to have these 2 other things that needed to be done and she said I was still on the hook for the $95.00 diagnostic charge. Keri then said her Technician do not work for free. Long story short-Do not go to the Service Department

Melanie

May 15, 2015

We went to Friendly Chev to look at the Cruze and ended up leaving with one. Tom really knew the car and explained everything great. The financial guy also was very friendly and helpful with any questions we had about the loan.

Stephanie

May 14, 2015

This is our 3rd vehicle we purchased from Mike swords, our entire family has been purchasing from Mike and friendly chev for 15 plus years. Yes we are happy with our purchases. Thank you

Tim

May 14, 2015

Anita did a nice job of talking me through the process. She is a very good service manager and very responsive.

Daniel

May 13, 2015

Dion has always taken the time to sit with me and answer any questions I have had about vehicles or specials. I have been working with Dion for many years and will always refer my friends and family to him when they are shopping for a new vehicle.

Paulette

May 12, 2015

The work was done quickly and efficiently. They called after noticing something else they thought should be done. I had forgotten about it so I knew they were right. That work was also done and all of the work was finished within the expected time.

Tamara

May 12, 2015

was in for a oil change and it was done in the time promised and got a car wash. Staff was friendly and helpful during wait time.

Bernard

May 11, 2015

It was great except my engine light is now on. I'm going back today to have them give it a look. The service was as friendly as could be and helpful in every way. Anita was fantastic!

Betty

May 11, 2015

It was a pleasure working with Wil Mckissic as my sales rep. This is the second vehicle I purchase with Wil. He made sure all my questions were answered before for I signed any papers. No hidden fees , no suprises. That made me feel comfortable with my purchase. Im very HAPPY with my 2015 chevy Mabuli LT. Thanks Wil

Robin

May 11, 2015

I had an oil pan heater installed in my new car. The service staff provided a loaner car and had my new car completed well before the time I requested. I couldn't ask for better service or a more polite and friendly staff.

Craig

May 7, 2015

Each visit equals or exceeds previous visits. Most wonderful Dealership in the Upper Midwest. Kind, courteous and caring, putting customers and their needs first! Thank you.

Donna

May 7, 2015

I received a recall on my 2011 Chevy Cruze April 30th and was able to get into the dealership by May 5th. Also had an oil change at the same time. Great service. The time frame wasn't horrible either (of having to wait).

Bruce

May 6, 2015

Our sales person Charlie was excellent and really spent thetime making sure my husband got the truck he wanted and believe me he had no attentions on buying a new truck but Idid, but Charlie worked with him and showed him a lot of options, having to move a lot of trucks so he could test drive themCharlie was GREAT! The one down fall is the extra's we boughtto have put on the truck, the one individual hasn't been atwork for 2 days, Even though Charlie has kept us updated(he's really great) I would think that in this individualsabsence there should be a back up individual, socustomers shouldn't have to wait, after all you just boughta new vehicle and want to drive it with all the bell andwhistles.

John

May 4, 2015

VERY FRIENDLY PEOPLE AND MY ADVISOR WAS VERY HELPFULL CLEAN FACILITY GREAT DEALERSHIP I WOULD DEFINTLY BUY ANOTHER CAR HERE...

Stacy

May 3, 2015

Wally Johnson, my sales guy, was great. No pressure sales, answered all my questions and very was friendly and professional. You can tell he likes his job and takes pride in providing great service. I would highly recommend anyone to Wally and Friendly Chev.

Carol

May 1, 2015

I stopped in to get my oil changed at abt 8:30PM and was out of there in about 20 minutes with a clean car.

Sarah

May 1, 2015

Stopped in for regular service (oil/tire rotation). Fast, pleasant service as always. The popcorn wasn't going, but now I'm just being greedy ;)If you're in the market for a car, see Dion. He's the best around.

Krystin

Apr 30, 2015

Experience was great! Best price in town, However the process was long. I would come back and I would recommend this dealer to anyone.

Barbara

Apr 29, 2015

Great service from Michael Tidd and Chad. Always very satisfied with service repairs. Completed in a timely and professional manner.

Boyd

Apr 25, 2015

Had to get my oil changed and I was in time crunch. I was able to get my car in immediately and had time to have them give it a wash (which was needed), I was extremely happy with how quickly they had my car ready to go.

Richard

Apr 24, 2015

I've bought many cars/trucks and this was by far the best experience at an dealer I have had.They did an great job.

Jan

Apr 23, 2015

The repair of the recall item was completed timely, the staff was friendly, alert and treated me with respect. The service waiting room was exceptional, clean, comfortable, well lighted and the coffee was hot. This comment more for GM/Chevrolet. I have been a GM customer for more than 45 years. My 2010 Malibu is just 5 years old and the key FOB has gone bad for the second time. I turned down the replacement because of the $177 cost. Why offer on option that wont hold up. If you have a defective part, replace it with a better replacement or extend the warranty on that part. Why risk losing a repeat sale for what most likely cost you less than $30 to start with.

Judith

Apr 23, 2015

My first check-up with the Captiva went very well. No problems, on time and finished promptly. Plus a Car Wash. I'm very pleased with the experience.

Keith

Apr 22, 2015

The service was a good experience, Mark did a great job and provided a loaner while the warranty work was being completed. I never did receive the 3rd row floor mat that I was told I would receive when I purchased the vehicle, that is disappointing. Life is too short for hassles with car dealers.

Eric

Apr 21, 2015

Both my purchasing experiences at Friendly have involved Wally. Just like the first purchase, Wally was very helpful and kept on top of communication prior to this sale. I would and do recommend Friendly and Wally to friends.

Kenneth

Apr 20, 2015

I was there for a GM recall. Staff was very friend.ly and quick to get the car in for repair. Even there it was only there for a recall the repair shop did a check of the entire car

Ron

Apr 19, 2015

Charlie Koppy found the exact vehicle with all the options that my wife wanted, very happy with Charlie's knowledge and follow up to get us the vehicle we wanted at the best possible price. Thanks Charlie !

Stephen

Apr 16, 2015

I think wed was Will's day off, but I did not know that when I saw the price drop Tues. at 10:30 pm and then e-mailed that I would be in fist thing on wed. 8:30am when they opened wed he was there to help me buy the car. Great work will

Matthew

Apr 13, 2015

I went to buy a brand new veichle and the salesman was so helpful abd he answered all my questions i had. I would totally be back to buy more veichles from him in the future and recommend friends and family to that salesman

Roseline

Apr 13, 2015

I really liked how they went over every detail with me. Coming in blind and not knowing exactly what would be the best opportunity for me, they truly cared about the best decision for me, not for them!

Boyd

Apr 10, 2015

I recently had my truck in for it's first oil change. I was amazed had how quickly the service dept had my vehicle ready for me.

Douglas

Apr 9, 2015

Mark Czajkowski, has been my service advisor each time . He is very helpful and very informative with whats being done to my vehicle. No issues at all with Mark or Friendly Chevrolet. Thank you!!

Charlotte

Apr 8, 2015

Our sales rep Tom Bertsch was outstanding. He was very knowledgeable about the Chevy products and very helpful in getting me a vehicle that is the perfect fit for me. I absolutely love my new car. Tom also oriented me to all parts of the dealership: parts, service, financing so I am very comfortable and looking forward to doing business there. I feel totally confident in the quality and reliability of the Friendly Fridley dealership thanks to the fine experience with Tom Bertsch when shopping for a new car.

Kristen

Apr 8, 2015

Eric and the Friendly Team treated Joe and I very well. We told them how much we could afford and they met our needs both in the car and the payments! We will definitely recommend our friends and family to shop at Friendly for their next vehicle and also to get their car's service there as well. Joe and I can't wait to purchase our next vehicle at Friendly, Joe is already counting the days to a new truck!

Lamaca

Apr 8, 2015

Very nice customer service. The staff was able to explain things so that I could understand, and they kept me updated on the status of my vehicle.

Mary

Apr 8, 2015

Everyone was very nice. I left my car at 11:10 to have my brake light fixed due to a recall. I also had my oil changed and my car washed. I said I was going to lunch and would be back afterward. They said they would call me when the car was ready. I called Friendly Chev at 2:41 to say I was on my way from St. Paul and asked if my car would be ready. They said it would be close. I arrived there at about 3:15 PM and my car was not ready. I needed to wait about another half hour for my car. Seems to me that maybe my car was not even worked on until I called about it at 2:41 in spite of the fact that I had an 11 AM appointment...

Jayson

Apr 4, 2015

We have bought and had service done by Friendly Chev on 4 vehicles now and we have had a great experience dealing with you over the years!

Gloriajean

Apr 3, 2015

I was greeted with a friendly smile as I pulled up to the oil change door. All I needed today was an oil change and a signal light bulb changed. I had only time for a small bag of popcorn and I was on my way. Thank you

Heather

Apr 3, 2015

I absolutely love working with Wally Johnson, I will keep coming back again and again to work with him on buying and leasing.

Maureen

Apr 3, 2015

This was our first leasing experience. Brent Lownsbery did a great job and let us take all the time we needed to make our decision!

Maureen

Apr 2, 2015

The experience was great. My service advisor, Michael Neuman, was on top of things and called to give me the status on the recall service and answered my questions regarding the timing of tire rotation and Chevrolet car/suv models. He was very professional and did a great job.

Marna

Mar 28, 2015

I had a warranty issue on a brake/rotor repair that was taken care of immediately and at no cost to me. It does not get any better than that.

Daniel

Mar 27, 2015

Our salesman Mike is outstanding! We have bought all of our vehicles from him and have sent our children to him as well. Thank you Friendly Chev for having him there!

Linnae

Mar 27, 2015

Oil was changed in a speedy manner. Maintenance man was polite. Tire pressure was checked and left in good condition

Chris

Mar 26, 2015

Chris Taylor worked very well with me and my guidelines to put my in a new car. Very smart person.

William

Mar 26, 2015

I made appt. 11:30am when I got there no appt. I was upset and they fix the problem with me.

Alicia

Mar 25, 2015

I went in for a Chevy Equinox and they worked with me to find the best option and a price I was comfortable at.

Megan

Mar 24, 2015

Every single associate we met, whether involved in our sale or not, was friendly to us. I have never been surrounded by such a happy team. Everyone was eager to help and answer any questions we had, they took time to pay attention to our wants and needs. We left with more than we expected.

Alicia

Mar 19, 2015

I had an amazing experience at Friendly Chev. Eric was great and allowed me the time needed to make the difficult sometimes overwhelming decision of buying a new vehicle without pushing. I appreciated his in site and feel that after the time I spent searching out a vehicle I made a great decision. I will definitely recommend anyone to come and see Eric.

Susie

Mar 18, 2015

I thought my experience was good there the only thing that took time was to talk to the finace manager at the end

Tracey Anderson

Mar 18, 2015

Had a recall on my 2008 Chev Impala took it to Friendly Chev in Fridley MN. The service tech asked me if I wanted my tires rotated for $20.00 I said ok. Well I was having trouble with a sensor in my back driver side tire, when it got cold the exclamation point would show up saying the tire needs air and I would check it manually and it didn't need air. 5 days later got cold and the exclamation point came up gee, on the same tire in the same place driver back tire. I think they took my 20 dollars and did not rotate my tires. Called and left message with Gene Lynch the service manager when he called me back he had to leave a message and he said he would send my money back but wanted to ask me a couple questions. So when I called him back and he answered he didn't ask me any questions, he just wanted to tell me that the tech must have not told the tire it was in a different position. Really what an excuse why would someone who changes tires daily forget to do half the job. I think they did not rotate my tires. I'm also still waiting to receive my 20 bucks.

Jennifer

Mar 16, 2015

Mitch is excellant salesman. He's not too pushy and always keeps the customers needs in mind. This is our third vehicle from him and wouldn't hesitate to come back.

Dale

Mar 14, 2015

When I arrived for a recall service, the part needed for the repair was not in stock. Anita ordered the part and made arrangements to have my vehicle repaired with no inconvenience to me. She went above and beyond to satisfy me when the repair could not be completed on my first visit.

Jo L

Mar 13, 2015

Will was outstanding! Every question I had, Will answered in stride. Any question I hadn't asked, Will already answered. After the purchase was finalized, Will went through everything I needed to know about my new car. Never felt any pressure from Will. It was by far the easiest and most enjoyable car buying experience I've had in my lifetime. If I hear of anyone that is the market for a vehicle, I'm recommending Will at Friendly Chev! Thanks To Everyone Who Helped At Friendly Chev, J Anderson

Anthony

Mar 12, 2015

From the moment we walked in the door we felt welcomed. We had our seven year old with us and Jake Roe was so wonderful with him. He included him in the process and it just added to our over all wonderful experience. THANK YOU!!!!!!!

Jason

Mar 12, 2015

Will my salesman was outstanding! Every question I had, Will answered in stride. Any question I hadn't asked, Will already answered. After the purchase was finalized, Will went through everything I needed to know about my new car. Never felt any pressure from Will. It was by far the easiest and most enjoyable car buying experience I've had in my lifetime. If I hear of anyone that is the market for a vehicle, I'm recommending Will at Friendly Chev!My trade in car value was spot on. My purchase price was outstanding! If you bring your kids along with to Friendly Chev there is a child play area with plenty of toys, 2 tv's, complimentary popcorn and refreshments. My kids didn't want to leave! Thanks To Everyone Who Helped At Friendly Chev, J Anderson

Cassie

Mar 11, 2015

Everyone was very helpful. the sales person Anita Kemp was very nice and super helpful she gave me a rental car and it was easy and not much of a hassle at all! i would totally bring it back and work with her again!

Katherine

Mar 9, 2015

The negotiation process was simple. The trade value given was fair. I could not have had a better experience buying a vehicle. My sales representative was very knowledgeable and helpful.

Sharon

Mar 9, 2015

I felt important while making my decisions and there was no pressure. I was given several options and everything was explained to me clearly and in a way that I could understand.

Gail

Mar 7, 2015

I went in to Friendly Chevrolet to look at the Chevy Silverado. My salesperson, Chris Levister was very helpful in providing me with information about the new trucks. I questioned him about the Chevy Equinox that was on the showroom floor and the mileage they were getting. While the sticker had one version of mileage, Chris provided me with other numbers. I had no idea there were two options for engines sizes, hence different gas mileage. I explained to him that I was looking at getting a Honda CRV. He went on to explain to me how much I would like the Equinox . He did, however, tell me that they also have locations that carry Honda CRVs as well. Chris suggested I take the Honda for a test drive and then come back and take the Equinox for a test drive. I am happy he suggested I do so. While that was a bold move on his part, I am sure he knew once I tried both, I would see for myself which of the two offered the more comfortable ride. With out a doubt, the ride was much better on the Chev Equinox. I ended up purchasing a 2015 Chev Equinox from Chris. I appreciated Chris's honesty, patience, knowledge, and most of all his "Can Do Attitude". I really felt like he cared about me and wanted me to be happy with my purchase. He convinced me that he would be able to help me stay within my budget and be able to own a brand new 2015 Chevy Equinox. Chris spent numerous hours with me over the course of three days, from showing me trucks and cars, sending me emails with cars and trucks, making sure we had the right car for our need, working the numbers to help us stay within our budget, and finally showing me all the gadgets and capabilities our new car offers. Thank You Chris for caring! I look forward to working with you again within the next week or two. I trust you will once again be able to help me/us move forward with the purchase of a brand new 2015 Chevy Silverado. I will definitely do my best to send more customers to Chris. I am confident he will take good care of them and provide them with "Outstanding Service" just as he has done with me. :)

Sylvia

Mar 5, 2015

The only reason #3 doesn't get a 10 is that I would appreciate being able to have an appointment for an oil change. I was lucky this time and got right in, but that is not always my experience.

Henry

Mar 4, 2015

sharp salesman and manager worked together to find what I wanted. they made it easy and pleasant to buy,and a good deal, thanks

Melissa

Mar 3, 2015

it is ok but i used to get better service and now the service is not as great as it was plus my coolant is low and i don't see any leak and they never tell me what to expect from it

Cassie

Mar 2, 2015

first time getting my oil changed. they found a leak in my oil tank, let me know and is getting it correct for free :)

Heather

Mar 2, 2015

Anita helped me the whole time my car was in the shop. She was a great help and really made sure I was taken care of. She got back to me on every message I left and answered all my questions.

Michael

Feb 27, 2015

no pressure , pleasant atmosphere , a nice place to auto shop well staffed and friendly folks to deal with

Ronald

Feb 26, 2015

This is the 3rd truck I've bought from Friendly Chev. There must be a reason I keep going back...Why is that, Can't be just nice people!

Ann

Feb 25, 2015

Your staff, from the young man who drove me home and the guy who picked me up, to the people taking my information to the person checking me out are always so nice, courteous, knowledgeable, friendly, and professional. I feel confident driving knowing my car is taken care of by your team!

Colleen

Feb 25, 2015

I brought my car in for an oil change and thought I would be waiting a long time, but I wasn't waiting a long time. It almost felt like I walked in , sat down to wait, next thing I know my car was done. I thought the service was excellent. Every time I have been there everyone has been so welcoming and eager to help me. Thank You!

Potti

Feb 25, 2015

Service was fast and Dan and Anita did a great job. They were very friendly and nice. Would definitely go to the dealership again for future service needs.

Leona

Feb 24, 2015

I had a recall that got fixed. The mechanic was prompt in their service. imhad the shuttle service, driver very friendly.

Rick

Feb 22, 2015

They were great about having time to work on my truck when I need it done and they did excellence job.

Aaron

Feb 20, 2015

Everything was set up and ready to go when I dropped off my vehicle, including a loaner vehicle. The service performed was as expected and appeared well done.

Christopher

Feb 20, 2015

I came in looking to buy a 2014 cruze and was convinced the better option for me would be to lease a 2015 cruze with all of the options I wanted.

Patrick

Feb 20, 2015

Very friendly! Always feel welcome! Have been buying cars for my family there for years and sales and service always take care of us!

Patricia

Feb 19, 2015

This was my first time taking my car for repairs. I was very impressed with the professionalism of the staff. The person helping me was Keri Koons and she was very professional and pleasant. Another thing I was not aware of was the free shuttle service which it turned out I needed to use.

Barbara

Feb 18, 2015

I made an appointment a couple days in advance with Michael T who pinpointed my issue over the phone, which I appreciated, and was professional. My advisor was Mark who was friendly and I received my car when promised. I've worked with these two before and always receive great service.

Ronald

Feb 17, 2015

I am a repeat customer and have always received the highest possible service from Friendly Chevrolet. I wouldn't go anywhere else for my automotive needs.

Tamara

Feb 17, 2015

Dion Kennedy was very professional and helpful during the whole purchasing process, answering all the questions I had. It is because of Dion's great customer service that my family has bought their Chevys from Friendly for many, many years. With Dion, the customer service does not end with the purchase of the car, but continues during the years of owning the car. Dion is always available to answer all our questions and concerns. I recommend Friendly to everyone looking for a car. Kudos to Dion and the whole Friendly staff!

Scott

Feb 16, 2015

Margie was amazing helping my dad get his new Silverado when no one in Southern Minnesota would even call him back. The one dealership I spoke to raised the buy rate making the payments almost $100 more! I am an auto broker in Southern California but from Minnesota. Any of my friends that are looking I will send them your way!

Jerilynn

Feb 12, 2015

I've been very impressed with Friendly ever since the day last August on which I started looking for a new car. Charlie Koppy was very helpful and you're all very professional! Love my Cruze!!

Chris

Feb 11, 2015

Marek from your service center is very good to work with. He is friendly, follows up with updates and makes sure the experience is pleasant.

John

Feb 11, 2015

I was told that it would be 1hr to 1-1/2hrs to get the job done and it ended up taking over 2-1/2hrs. To be honest if it wasn't for the 4 free services I'd probably go some place else

Patricia

Feb 11, 2015

Friendly Chev has the best customer service around. The salesman that served me was very friendly and helpful. I have never had such good service. Even when I bought my SUV there, the salesman explained everything, was cordial and helpful and never pressured me into anything, but he gave me the information that I needed to make a great decision. I recommend Friendly Chev to everyone. Customer service is a value I cherish and so do others.

Lynda

Feb 9, 2015

The service is always very good there. We been going to Friendly for a very long time and they have always been very good.

William

Feb 9, 2015

They changed the oil in my SUV timely and efficiently. wish it could have been washed and/or the tires rotated for free too, but i guess that is asking a lot. i will go to tires plus for the rotation. Folks at Friendly are always kind and friendly.

Mary

Feb 5, 2015

Upon entering the dealership we found it very clean, welcoming and the layout easy to navigate. Having researched the vehicle and amenities we were most interested in beforehand, it helped the representative locate a couple on the lot more easily for a test drive. Throughout our visit he answered all our questions and pointed out additional features and benefits which led to an upgrade in our purchase. Wally gave us a very pleasant and confident buying experience.

Dan

Feb 4, 2015

Wally Johnson was really great to work with. He took the time to go over all details regarding the purchase of our Equinox.I tell all my friends how well I was treated by the entire staff, but especially Wally.Thank you very much!

Andrea

Feb 3, 2015

I went in to get a few things done on my car. A couple of recalls, oil change, headlight change and my brakes and rotors changed. I received calls from Anita throughout the day to keep me updated on the progress and about what work needed to be done and quotes for everything.When she called me about my brakes, she quoted me $406.00 for new pads and rotors, she then called me back to ask who told me I needed new brakes and pads. Turns out all I needed was the rotors machined and new pads so my quote went down almost $200.00. It was very reassuring, knowing they really checked out my car and seemed to be looking out for me, the customer, and giving me the exact service I needed and also saving me money. I bought my car there and have always taken it there for service but this was by far the best service I have received there so far. I will continue to bring my car back for any service needs, knowing it and I will be well taken care of.Thank you.

Lawerence

Feb 2, 2015

I had to have some recall work as well as other things looked at on my 2013 Traverse. Since I was going to be without a vehicle for at least 1 day they got me into a loaner( which with an infant you kind of need a vehicle) they performed all the work and gave me a call about 2 days later saying my vehicle was done and my out of pocket costs were $0. Which was a surprise to me because I figured it would at least cost something to figure out what else was wrong wit my vehicle. I have always been treated very well whenever I go there and will definitely purchase future vehicles from there.

Tyler

Feb 2, 2015

Was very helpful and friendly and made the whole process go well. Brent has been my salesmen for the last two vechiles I bought and I will continue to go back to him. Good work.

Thomas

Jan 28, 2015

All staff at Friendly Chev treated me excellent and professional as always. Lisa in the cashier, Mark and Leandro are always helping customers with respect and very courteous. The quick lube staff were great also- all employees are very good at Friendly Chev.

Jenny

Jan 27, 2015

Your sales personnel are all friendly and very helpful. I felt very comfortable with the whole process. I was also impressed with Chris Taylor for taking the time to show me the features of the Chevy Equinox. Usually the car buying process is painful, but not here. Thank you!

Elizabeth

Jan 23, 2015

I have been coming to Friendly Chevy for years. And I have always asked to be helped by Chris Taylor. He is always so helpful and is always such a great voice of reason when I'm not sure what I need. He always makes me feel extremely at home there and I definitely will be coming back just because of him. :)

Steve

Jan 23, 2015

We narrowed down our choice of cars near our home via the Chevrolet build your own web site and asked for a quote via the internet. A quote was promptly sent and was followed up by a e-mail and a voice mail from Mike Meyer. The voice mail convinced us that we could work with Friendly Chevrolet. It was courteous, professional and like the dealership name, friendly (CPF). I sent Mike an e-mail telling him we would drop by after work the next day. His return e-mail was again CPF. Upon entering the dealership we were immediately welcomed by a young associate. We told him we were looking for Mike and that info was passed to the receptionist. Mike came out to meet us and we were very soon in the Equinox we wanted to see taking a test drive. The SUV was everything we hoped it would be. We did test drive a similar car, a 4 cylinder, and I'm glad we did. It further cemented our choice of the 6 cylinder. Mike explained the dealerships low price policy which made us happy as we didn't want to go through a 2 hour bargaining session. We had priced similar cars over the months and Friendly's price was very fair and in line with what I had planned on paying. We agreed to the price and we were soon in front of the finance person signing the paperwork going over some final options. He too was CPF and we were on our way home. We look forward to coming into the dealership next week to pick up the license plates and talking to Mike again.

Sheldon

Jan 22, 2015

they need mountain dew for fountain pop.Under the bumper to bumper warentee I think they could have looked into why my AC wasnt working right.

Michael

Jan 19, 2015

Friendly's salesman, Dave Gross, identified a need,found the right truck,stayed persistent over a 6 week period to set the hook,then closed the sale by locating the exact suburban I wanted. Your business mgr., Manny, did a nice job with the business details. All in all, a very pleasant experience. Mike Ludwig

Jeanne

Jan 16, 2015

Originally went in one afternoon, tech said it would be an hr but it turned into 1 1/2 hrs and still my car was waiting to be serviced. I asked at the desk how long and how long i had been waiting and they were very sorry. i could not wait any longer however and they gave me a return oil change complimentary. I was not angry as I know that happens. When I came back it took about 35 min and everyone was very, very nice!!!

David

Jan 14, 2015

It only took from Sept to Jan to get it fixed because GMC didn't send the parts to take care of the recall.

Paula

Jan 9, 2015

Anita was amazing! They were swamped, I pulled into the wrong service area and she had someone move my car for me! SHe was terrific.

Angela

Jan 7, 2015

Everyone was awesome. The receptionist even gave me gum! My salesperson Tom was amazing dealing with me and my obnoxious demands. I define will recommend him and Friendly.

Derek

Jan 7, 2015

Mitch Robinette did a great job as our sales person. He was knowledgeable & honest. We got a great price on our 2014 Cruze & I got more than expected for my trade. We will definitely be back. I truly believe u guys have great deals & I love using your service department when needed.

Michael

Dec 29, 2014

It's nice to know the staff well enough. It also nice to walk in the door and the sales person my family has used many times looks at you and says, "I have the perfect car for you" and turns out that he was correct. Mike Swords has done that a few times for me, and each car I've gotten from him have been fantastic and well reliable. He's the reason why I buy my cars from Friendly Chev!

Mike

Dec 29, 2014

Mike Swords at Friendly Chevorlet in Fridley, MN was extremely helpful and friendly. We are very happy with our new vehicle, and I would not hesitate to send others to him. Actually, I was referred to him by a friend of mine, and I would do the same for others.

Bruce

Dec 25, 2014

I WOULD LIKED TO TALK TO MY SERVICE MANAGER MOREABOUT WHAT WAS DONE TO MY CAR, HOWEVER SERVICE WAS VERY GOOD

Bobbijo

Dec 23, 2014

Great experience! The staff is wonderful and fits the name perfectly! Friendly and go the extra mile to make the experience great.

John

Dec 23, 2014

Wally was very knowledgeable, and worked with me to find a vehicle that works for me. He was not pushy and worked very hard to make sure I was satisfied.

Kaylyn

Dec 23, 2014

Will & Haris were great helps. The processed moved quickly and I was very satisfied with all of the help I received. I definitely plan on recommending Friendly Chev to friends and family members and I myself will plan on purchasing from the dealership again in the future. The only suggestion I have is for the detailing process to be quicker as well as to make sure to fill up the car with windshield wash. In addition, the soap wasn't washed completely off the trunk of my car, which left a gold sticky spot across the back.

Mark

Dec 23, 2014

I realize that Service Tech's have a thankless tough job. They are the face of the dealership and their ability to deliver impacts my overall view of working with Friendly Chevrolet. My Service Tech worked hard to find the right solution for me. He was professional throughout the entire process even when I pushed him for alternatives. He went above and beyond to find answers to my questions and found a way to make it easy for me. Great Job!!

Jane

Dec 22, 2014

We have bought the majority of our vehicles from Friendly Chev through the years and continue to do so. It is easy to understand why all the awards and merits are displayed so visibly; it is obvious you have earned it both in sales and service.

Katie

Dec 22, 2014

Mike Newman helped us. He was easy to get in touch with, happy to help and got our cars in and out as quickly as possible. We'll be back!

jamie.ramirez

Dec 21, 2014

I recently went to Friendly Chevrolet looking for an Equinox and after a great experience with Jimmy Rowe and Haris Mujdzic, I walked away vey happily with one. Jimmy was a very helpful salesman and Haris helped get me financing that works great for me. I would highly recommend going to Friendly Chevrolet if you're looking to get a vehicle and to work with very helpful and knowledgeable employees.

Valerie

Dec 19, 2014

I had a recall done and an oil change and they forgot to give me a car wash so the girl at the counter gave me a coupon for a free wash. I thought that was really nice.

Nathan

Dec 18, 2014

I'm very impressed with the car buying process at friendly Chevrolet. They were very accommodating and polite. Chris levester was our salesman he did an outstanding job ensuring that all of our needs were met. He is a top notch salesperson for your facility. We are very please with the vehicle we purchased and will definitely return as a future customer and will recommend this dealership to friends and family. Thank you very much for everything you've done to help us.

Anthony

Dec 17, 2014

Tim Hooper and the rest of the sales/finance team were very helpful and accommodating! The whole process was very smooth and an all around good experience. Thanks!

Clayton

Dec 13, 2014

The customer lounge for the service department is terrible ! I believe if you spent a couple bucks to make it more comfortable for your customers they would probably appreciate it very much.

Kathleen

Dec 12, 2014

WE MISSED AN APPOINTMENT. Had a new grandchild. Were set up again. The staff was great in the motor pool, dropping off and picking up our car the next day. It was for a chevy recall.

Rex

Dec 6, 2014

Whoever set up the appointment incorrectly listed it as a "drop-off" when it was going to be a "customer waiting". This did not affect the outcome as the service writer got my vehicle in ahead of my appointment time and serviced in a timely fashion.

Carol

Dec 4, 2014

I like the dealership, however, I thought the service rep was a little pushy about doing some other service. I asked for him to give me a list of what they recommend needs fixing and I did not receive that. I have the capablity to do maintaince and it's too bad he didn't write it down for me so I can get it taken care for less than his (It's only going to cost $892) like I have that just burning a hole in my pocket! Thanks for nothing!

Cheryl

Dec 4, 2014

took car in to get a recall taken care of and a little body work done. it was done when it was suppose to be. body work was good. the staff at friendly have always been courteous and helpful.

Kenneth

Dec 2, 2014

Leandro and the staff were amazing in making sure the pro ld were having were fully vetted and they figured out what was going on.

Charles

Nov 28, 2014

Your Service Director, Gene Lynch, assisted from Tom went beyond expectation. Professional yet personal. Because the Corvette could not be moved they twice come to my home to correct a problem that others might have just passed off. Hats of to Gene and Tom. Thank you both and thank you to Friendly Chevrolet's management for supporting this quality of service.It is unfortunate that the GM dealership/s, 3 in all, plus myself, have had to suffer through so many quality issue with this beautiful 2014 Z51 Stingray. These problems tied up my "daily driver" for multiple days on multiple occasions they even left my wife and I stranded and unable to finish a weekend trip with the local corvette club. This car would have been sold by now if it were not for the hands on assistance of Mr. Lynch and your service department.

Gayle

Nov 26, 2014

Was treated with respect and courtesy. Was asked before discovered problems were addressed. (Three problems were discovered, I authorized repair of two of them.) Vehicle was completed within the time-frame quoted to me, even though I had authorized an additional two additional be repaired. (I had originally brought the car in for a Vehicle Re-call and to have an oil change done.) My ONLY "complaint" is that everyone is required to listen to TV whether they wish to or not during the wait time. Would be nice if there were a quiet place for those who do not wish to listen to/watch TV to spend their wait time.I will say thank you for dealing with my vehicle in your usual professional manner.GMP, Fridley

Allen and Michelle Juaire

Nov 24, 2014

I speak for my husband. We love everything about friendly chev. We bought a gently used chevy impala in 2013 on a friday to replace a car that was about to die by tuesday we fell in love with the car and were at the dealership again trading in our family van, little we know we would end with the same year and color car.....Since then the service for both cars has been exceptional......and the cars have been amazing....we also love confusing the service people when they ask the "13 impala?" Our response is " which one?, they say the "black one" again "which one".......we always end up just going by the vin number or plates which are personalised to be "AJ N MJ" and "MJ N AJ". We proudly sport the friendly chevrolet decal and license plate bracket on both of our vehicles.

Chris

Nov 24, 2014

Your service adviser, Marek Czajkowski is very good. He listens, keeps me informed, is friendly and shows that he cares about serving the customer.

Gregory

Nov 24, 2014

Pleasantly greeted in the service check-in. Explained Recall work to be done. Parts were available! I had planned to wait an hour and work was done in half that. Very pleasant experience. We have already bot another car from Friendly Chevrolet. Greg Lobdell

James

Nov 24, 2014

Wally was great at keeping me updated about the delivery of our vehicle and made the sale process as smooth as it could be. I would definitely recommend that my family and friends see Wally for any future purchases.

Michael

Nov 21, 2014

Service couldn't have been better!! We had purchased an extended warranty which meant a loaner car would be available for us if the car had to go in for repairs. The dealership did not have one for me to use - very disapointed in Friendly Chev for not having one available. It was part of the package that I paid for... Mike Ness

Diane

Nov 17, 2014

My interaction with Friendly Chev was fabulous. Chris Taylor was my sales person and could not have been more knowledgable or personable throughout the process. I went from a purchase to a lease and had lots of questions. The entire Friendly Chev team were very patient with me, answering my questions and explaining any issues I had. I felt like they wanted to sell me a vehicle but did not pressure me too much to do so. I was able to buy what I wanted, when I wanted with the confidence that they are there to help me through any problems that might arise. This is my third vehicle from Friendly Chev and I am still 100% happy. Thank you!

James

Nov 17, 2014

The dealership always seems to go out of their way to accommodate in any way possible. They always are friendly and helpful.

Kevin

Nov 17, 2014

brought my vehicle in for 2 different issues and even though the dealership was extremely busy they found a way to get my vehicle fixed over the weekend.

Connie

Nov 15, 2014

In the past, when I brought my car in for an oil change, the technician would come and talk to me about my car afterwards. He would explain that the level of antifreeze was ok, tires ok, etc. The past couple of times, no one has talked to me. The lady at the counter simply pushed the form in front of me for me to sign. I asked her if everything was ok and she said something like "it looks like it". It would be more comforting, even if the lady said "your car is fine, the antifreeze is good to 30 below" or something like that.

Gary

Nov 15, 2014

I thought GM was giving a $25.00 gift card for all ignition switch recall work preformed in November and I am wondering why did not receive one or even offered one.

Jeff

Nov 14, 2014

I tried to schedule my car ignition repair after a long wait I called back and was able to schedule a day. I understand they were busy with the recent recall.I was told how long it would take and they were very accurate.I was comfortable in the waiting room. So it went as well as can be expected.

Lindon

Nov 14, 2014

Staff at Friendly is awesome. There's a reason why we keep coming back to Dion Kennedy to buy our vehicles. He treats us like family!

Sarah

Nov 14, 2014

I brought my Impala in to have the ignition switch recall fixed. It was done in the time allotted, along with a minor fix in my heater system. The staff was quite friendly and knowledgeable. I appreciated the time they took in explaining the problem and the fixes.

Carolyn

Nov 10, 2014

The blonde woman, (sorry I didn't get her name) who checked me in for comp oil change, tire rotation, car wash, was exceptional. Cheerful, welcoming, offered to park car as wasn't able to wait in line, a wonderful person and employee.

Samantha

Nov 3, 2014

It was a very easy process! It was my first time leasing a car and everyone was very helpful and patient with all my questions and concerns

Patricia

Oct 31, 2014

I was treated like a family member, I love it! It felt good to walk in and be shown through the building and while my Equinox was being serviced and washed I almost felt like a queen. I recommend Friendly Chev to all my friends.

Ivana

Oct 30, 2014

I got exactly what I wanted. My salesman was very friendly and courteous! Thank you Friendly Chevrolet of Fridley, I'm enjoying my new purchase.

Jovy

Oct 30, 2014

The staffs were accommodating. Excellent service! i will be back.

Tamara

Oct 30, 2014

I have bought three vehicles now from Friendly Chev and will continue to do so in the future. The customer service there is excellent and the salesmen are great. I have enjoyed each experience working with the people there and in that atmosphere. Great job!

Beverly

Oct 29, 2014

very friendly and very helpful. They explained what they were doing and I found it very helpful for me to understandwhat it was all about. I always take my car to Friendly.

Bill "Fisherman" Sjobeck

Oct 28, 2014

Very nice dealer.Dana in used car department was very helpful in helping me get the vehicle that I wanted.They were fair with my trade in to. Very happy with my experience there and would go back again. Thank you Dana and Friendly Chev.

Brianna

Oct 28, 2014

This was my first time buying a vehicle from a dealership and I couldn't have asked for a better experience. Wally Johnson was very knowledgeable and approachable. I wouldn't have bought the car I did without his assistance.

Stephanie

Oct 27, 2014

Wally has stayed in touch with me over the past several months as I have been considering buying a new car. When I made a final decision, everything went smoothly and moved very quickly considering you were getting my vehicle from out of state. This was a pretty easy buying experience.

Harvey

Oct 26, 2014

They fixed what they said they were going to fix and inform me another issue on my vehicle could be repaired for no cost even though there was no recall. I'll be going back!

Daniel

Oct 24, 2014

The only complaint I have is when I purchased my vehicle at Friendly Chev, Bill Mayhew (accessory manager) told me that my Pit Stop card was good for life and included wash AND DETAILING. When I stopped-by last Saturday for this I asked for the wheel wells to be cleaned of the red clay and they said detailing was closed and extra $$$!!?? I got the wash, but I then had to go back in and ask for the mats to be vacuumed.

Henry

Oct 20, 2014

Wally was a great help. From immediately following up with me after I requested info on your website through walking out with the keys to our new cruze he made the process simple and stress free.

James

Oct 20, 2014

Despite his young age, Jake Roe was knowledgable, thorough and great fun to deal with. He went the extra mile to be available and accommodating. Really positive experience. Thanks Jake

Wayne

Oct 19, 2014

I went in to get my driver side mirror replace. I stopped and had them check my tire pressure, since my sensor came on. It showed that the tire that was low was ok, but the other side needed replacing. They were great and gave me a loaner because I needed to get out of there to pick up my granddaughter.

Janna

Oct 14, 2014

Fast, responsive and honest sales team. During this process, I had actually requested information from 2 other dealerships (initially looking at an Accord & Altima as well). I still have not heard back from either...which is ok as we love the Impala (you snooze you lose!). Chris took great care of us, clearly laid out the process, answered questions and informed us of options available without being pushy (being in sales myself, I appreciate that!). Great job and thanks again for helping us work within our budget to get something we love.

Anthony

Oct 13, 2014

I brought my car in for an oil change and recall fix. They did a great job, but I was kind of disappointed when I got my car back. Other dealerships when they do service work wash your car after it has been fixed. They seemed like we were inconveniencing them when we asked them questions.

Tram Thi

Oct 11, 2014

We've been to multiple dealerships over the past month shopping for multiple vehicles. I can say with confidence that Friendly Chevrolet was the best Chevy dealership I have been to. More specifically, Brent was the most knowledgeable, trustworthy, and courteous salesman that we have encountered. Brent was the reason why we decided to come back to the dealership to purchase our vehicle. I will definitely be going back to Brent at Friendly Chevrolet to purchase my future vehicles!

Jane

Oct 10, 2014

I was so pleased with the wonderful experience of buying my new car , great staff who listen and i got exactly what I wanted

David

Oct 9, 2014

I like the fact that your dealership is strictly a Chevrolet dealership, with that said, I think you guys need a remodel, also it would be nice if your service area or rather where people are waiting on service was a part of your showroom, you may even find that you might sell some cars with that in mind, also, an area for people who are interrsted in accessorizing their vehicles would be nice

Julie

Oct 9, 2014

I purchased a used 2008 GMC Acadia about a month ago. My sales consultant was Isaac P and he was great! I had a few things go wrong with the vehicle in the beginning, and Isaac went above and beyond to resolve them. My first complaint was the cigarette smell the previous owner left behind. Isaac came to my work the following week, picked up the vehicle and returned it oxidized and smelling brand new. They did this free of charge. The next problem I had a week later, was a pesky traction control light that kept coming on. I brought in to the service center on a Monday and worked with Leandro. He was very friendly and kept me always in the loop as to what was going on. Unfortunately the light came on again and again and each time I left thinking it was fixed, it would come back on the next day. I became concerned when after the 3rd time they informed me that they were very busy and would have to wait for 2 weeks before looking at it again. Isaac was able to facilitate and get the vehicle in right away. They found there was a frayed wire and the issue was resolved. My warranty covered the service and Friendly Chev reimbursed me for the deductible. After feeling like things were finally on track with my vehicle, I got to playing with all of the features. I popped in a DVD and to my dismay, it wouldnt read. Of course I was super disappointed because this was one of the big selling features for me. I was under the impression when purchasing the vehicle that the DVD player was functioning and felt that if it was known that it was broken, that should have been disclosed. For this issue I worked with the Mark in the service- accessories department. His customer service was beyond amazing. He got me in right away, got me a loaner vehicle, and fixed the issue (again at no cost to me) and never made me feel like I was a hassle or a bother. He deserves to be recognized for his exceptional customer service and professionalism. After having all sorts of problems with my vehicle not 30 days after purchase I was starting to regret it. It is the amazing staff and outstanding customer service that has made me change my mind. I want to say a huge thank you to Isaac and Mark for going above and beyond for a customer.

Julie

Oct 7, 2014

Came in for a 100,000 mile service. They found problems with my brakes and fixed everything quickly and for a reasonable price. Loved the shuttle service, too. Great job done well!

Rick s

Oct 7, 2014

On 9/29/14 I spoke with Wally Johnson about a 2010 Ford Ranger that they had for sale and I told him I was very interested in looking at the vehicle. We had several phone conversations and emails. I had a total of four telephone conversations and five emails with this dealer. A live chat with Margie Martin, Sales Manager, on 9/28/14 about the Range and dealer financing. One email with Wally on 9/29/14 and three emails with him on 9/30/14 about the Ranger. I also spoke with him on 9/30/14 and told him I would be up to see the vehicle at 5:30pm on 10/1/14 and he said he would keep that time open for me. At 4:00pm on 10/1/14 I told him I was in St Louis Park and I would be there within twenty minutes. Imagine my surprise after getting to the dealership to find out that the Ranger had been sold and the people that were buying it were still in negotiations with the salesperson. It was at this time that Wally told me that they cannot "hold" a vehicle for a customer. In all of the emails and phone calls we had, this was the first time that this was ever mentioned to me. If he had stated this, I would have purchased the truck over the phone. Lousy dealership, and surely, not friendly at all.

Rebekah

Oct 6, 2014

Took only about 45 mins for the re-call work to be done. Enjoyed some popcorn and pop while I waited.

Sandra

Oct 6, 2014

I was thinking they would vacuum and wash my car but they didn't. I did the Express service (oil change and tire rotation) and maybe that only happens for full service. However, the service was very quick and I was very happy with that.

Gary

Oct 2, 2014

The service manager and service techs at Friendly Chevrolet were very helpful in helping resolve any issues that came up with my vehicle. I trust in the staff, that they will take care of my vehicle to the best of their ability and are very kind and courteous .

Craig

Oct 1, 2014

This is the 8th or 9th vehicle that we have bought from Mike Swords at Friendly Chev and we have recommended other family and friends as well. He's the best when it comes to timeliness, friendliness and having all the information about the car or truck that you are purchasing. I would not buy a vehicle from anyone other than Mike Swords at Friendly Chev.Craig Broden

Susan

Oct 1, 2014

My salesperson, Wally Johnson, made my first leasing experience very comfortable. He was very informative, great with follow up and I appreciated his friendly demeanor. I give him an A+! As the name states, everyone I came in contact with at "Friendly Chev" were indeed, Friendly! A nice atmosphere, clean and pleasant surroundings. Love the Car! Thank you, Sue

Scott

Sep 29, 2014

I had a hard time getting through to service for the time it would take for an oil change? So I just dropped it off. The girl who wrote it up was very friendly and courteous. She was also the same when she called me back to let me know everything was done.

Teresa

Sep 25, 2014

Even with hiccoughs finding a vehicle, I was completely satisfied with the service received and finding the right vehicle for me. I was just barely in the market for a new vehicle, but the one found by Chris Levister that I ended up leasing, was perfect, so I had to lease it.

Michael

Sep 19, 2014

We bought our Truck and Car there this past year. I am kind of disappointed in the car washes that I have received after my purchase. The wash is run down and not working very well. That was a big sell from the Sales Staff when we were looking at vehicles.

YahooMosley

Sep 19, 2014

From the "Internet Sales" I was working with a woman who passed me on to Wally Johnson, who was swamped and took 4 days and way too much of MY time, to put the deal together. NOT quibbling on the price of my purchase vehicle was understood. The quibbling was over my TWO trade-ins: one upsidedown Elantra, the other trade-in was my free n clear, spotless and excellent condition F150 Lairet. I needed a bigger truck for my purpose. I felt hounded and actually got in my Lariet to drive away and scratch the whole thing, with some 4 or 5 salesmen and service and whoever found the conversation 'entertaining to listen to just standing around myself and the Iraqi-Vet employee. Being a Woman Veteran, I felt like I was "In Country" and being interrogated Feeling like i was in the den of a wolf pack, they finally budged some $500 more on my trade-in truck. THAT is where the dickering came in. You have the power on the trade-ins, but they don't quite add up unless you relentlessly push for it.... it was after-hours when they pushed until i had no more patience or energy. They were not very friendly at all.'

Amanda

Sep 18, 2014

I went into look at a new truck about 3 months ago, I met Mike Meyer and we discussed what we were looking for and decided to wait to buy the truck. Mike sent us Emails on all the specials that were going on regularly and last night the timing was right. Mike went above and beyond to help us get the truck we wanted and we are so happy with it!! Mike Meyer is awesome!!

Richard

Sep 18, 2014

We looked at 3 dealers in the area and Friendly had the truck we wanted. My husband made up his mind in one day, which is a small miracle. Terry bent over backwards in helping us understand the extras on the truck

Jeffery

Sep 17, 2014

It was fine, I did say the tires should be rotated but was told it did not need it, my On Star report said it should be done. I just left it alone and did not argue.

Troy

Sep 17, 2014

quick and easy! While I was driving a check engine light came on. I called On-Star and they ran a diag will I was driving. They even called friendly chevrolet for me to setup the appointment.

Joycelyn

Sep 12, 2014

Experience was good, only a little slow. An update would have been appreciated when the estimated time came and went.

bbackstrom

Sep 12, 2014

I recently worked with Chris on the lease of a new Cruze for my mother that was the smoothest, steamlined process i have ever experienced. 20 days later, my wife and i decided to trade our vehicles in for a new SUV. As in the prior transaction, Chris provided so much knowledge and expertise about our vehicle of choice, its like he studied the vehicle specs. Not only was he knowledgeable, he was very customer oriented and was concerned about what was best for us - what a great sales person! We found the Traverse we were looking for, got a great price for our trade-ins and never felt we were being cheated like some dealership do. GREAT job Chris! Great job Friendly Chev, this is what will set you apart from the others. I highly recommend working with the great folks here, from sales to finance, they were all wonderful. We are very satisfied with our new Traverse and team at Friendly. Will do all our business here from this point forward!Bill

John

Sep 11, 2014

Your service department there has always been great. The work gets completed quickly and correctly. I would like to come back more but since the vehicle is out of warranty and a company car, I have to go where my company tells me (for maintenance). Keep up the great work.

Samantha

Sep 9, 2014

Ej was a wonderful dealer. He was so helpful and he wasnt pushy! I hope hes with fridley chevy for a long time

Todd

Sep 6, 2014

Chris Taylor was awesome...answered all questions, took the time to explain everything. Everything went as promised. Did not feel rushed even though we went past the normal hours of operation on a Saturday evening.

Jeffery

Sep 5, 2014

It was an excellent experience. Staff was very good about getting someone to help me so I was not waiting for any length of time.

Christian

Sep 4, 2014

Wally was great to work with. Also your other loan specialist and snow plow equipment specialist were very easy to deal with. I am very pleased with all the service and love my new truck.Thank you!

Craig

Sep 4, 2014

Excellent and friendly service. They treat me as their highest valued customer, always, and I very much appreciate this true sense of caring and appreciation by Friendly Chev of my continued business with them.

Jennifer

Sep 4, 2014

Tom B was great, very kind, knowledgable, and thorough! Even patient while we car shopped with two young boys! We never felt pressured! Thank you

Dawn

Sep 3, 2014

Mike Neuman is phenomenal! He is professional, friendly, and understanding of the circumstances I faced as an out-of-towner from Milwaukee needing assistance...and not understanding my car. :-) I had several others who came forward and were very helpful. I was really impressed with your dealership. Thank you, thank you!

Kelly

Sep 3, 2014

Receptive to needs and Calmly efficient with making the experience enjoyable and worth the Effort. Wally Johnson made it so. Thanks

Dennis

Sep 2, 2014

We appreciated the undivided attention given to us by EJ. He explained in advance what would happen next and walked us through a very positive car buying experience.

Richard

Sep 2, 2014

The service tech had to test drive to discover transmission fluid was low. I just had it serviced at Jiffy Lube, brought it back to them because I knew something was wrong. Jiffy Lube said it was OK. Friendly Chev service tech diagnosed the problem and added sufficient trans fluid. Problem solved at reasonable cost. (I got reimbursed at Jiffy Lube, but what a hassle.) I learned to go to dealer for things like this!

Muriel

Sep 1, 2014

I liked the "no haggling" and going over every detail to make sure we felt comfortable. I liked them taking the time to make sure we understood everything about the car, financing, etc.

David

Aug 29, 2014

It was a pleasant experience and I got the vehicle that I wanted even though there weren't too many available. Thanks so much!

Mengda

Aug 27, 2014

It was really comfortable to make a business with my dealer Wally. He had dropped his three main principles at the beginning of the business, and it made me feel that I had found the right place to buy a car

William

Aug 26, 2014

Bought a 2014 Corvette from Eric. He was a pleasure to deal with as well as your trade in manager.

Dennis

Aug 25, 2014

The salesman Eric Kohler was great to work with. In fact he was the main reason we bought at Friendly Chev. We looked around at several dealers and could have probably done fine at any of them but because of the excellent service we received from Eric we decided to give him our business. Will surely recommend Friendly Chev and Eric Kohler. It was by far the best new or used vehicle buying experience we have ever had.

Janet

Aug 25, 2014

Our experience at Friendly was great. The staff was terrfic, but our salesman was outstanding!! We looked for a car for about a month and kept in contact with Jimmy, and he never once pressured us, that's what I call, not irritating a customer!After I purchased the car he made sure I understood everthing about the car before I left. A special touch, Jimmy even came and picked me up at my house, with the new car of course, to close the deal! What a sales man!

Katie

Aug 25, 2014

Brent Lownsberrywas GREAT! So helpful and knowledgable. This is the second car my family has bought from Friendly Chev and Brent.

tbergen1

Aug 23, 2014

We have purchased/lease at lease 6 cars/trucks over the last 12 years and have always had great service at Friendly Chevrolet. I have all of our service done though the Friendly Service Department.

Christine

Aug 21, 2014

Awesome experience. Never have we experienced such ease in purchasing a new vehicle. Jake and everyone in the dealership exceeded our expectations. From the minute we walked into Friendly Chevrolet we knew it was going to be a better experience. Jake came up to us almost immediately and started answering our questions. From the sale, financing, pickup and after market add on's we had nothing but great service! We'll be back to friendly for our next vehicle!

Author

Aug 20, 2014

I am very pleased with the congenial and non-pressured experience I received at this Chevrolet dealership. From the moment I arrived everyone seems very friendly and easily accessible. Indeed, the atmosphere appears very cordial, courteous, and customer oriented. Throughout my visit, I was treated with dignity and respect. I am very satisfied with each of the representatives whom I develop a trusting business relationship. When my business transaction was completed, I left with the feelings of having made a wise purchase choice. I am happy to say that I am now a satisfied customer.

Carl

Aug 19, 2014

it was a great time doing business here. All the employees were so cool. They welcomed me with bright smiles on their faces. My salesperson was so patient in dealing with me. He was able to find me my new car! I love it here. I'm gonna have my next car here.

Ernest

Aug 19, 2014

We appreciated Will's knowledge on the vehicle. Also, the ease in which we were able to complete the financing. Everyone was friendly and helpful.

Glads

Aug 19, 2014

My salesperson was very knowledgeable and he didnt pressure me. I love the way he handles a deal. He is also very patient, friendly and kind. I am now an owner of my very first chevy!

Jay M.

Aug 19, 2014

They were great in detecting the problem and calling me with all the information and cost. I was happy when they were able to get my vehicle into the shop in a timely manner.

Joe

Aug 19, 2014

They treat me like a part of the family.I am very pleased with their customer service.I will recommend this dealership.

Gina

Aug 15, 2014

I had been to another Chevy dealer before I went to Friendly Chev. I had an awful experience at the other dealer. However, everyone that I met with and talked to at Friendly Chev was very professional and a true pleasure to deal with. They made my car buying experience very pleasant.

Krista

Aug 6, 2014

I was at a Chevy dealership the previous evening and did not enjoy the experience. I was going to give up on Chevy dealderships altogether but felt compelled to check out Friendly Chevrolet. I'm so glad that I went there! What a difference. The staff was friendly and welcoming. The staff was eager to help out, and Chris Taylor was extremely knowledgeable and helpful and patient. He took the time to understand what I was looking for and needed. I went in looking for a used car but thanks to the knowledgeable staff - I ended up leasing a new car. I will recommend Friendly Chevrolet to everyone I know!! Looking for a car and being female can be an intimidating experience but they took the time to carefully explain their cars and options in a way that was easy to understand.

Chris

Aug 4, 2014

The experience was painless and easy. Our dealer great to work with and was very knowledgeable and friendly.

Michelle

Aug 4, 2014

Overall customer service was fine, however I had to specifically direct the service team to check if the work and parts they were replacing was supposed to be under my 100,000 mi power train warranty. Turned out the parts were covered, so I did not have to pay the $300+ for repairs out of pocket.

Julie

Jul 31, 2014

It was a great experience. Wally is our go to guy (we bought 2 cars since december from him). The only thing is, he said he would send us a check for 100.00 as a referal from the previous car but no check came. We will be back at some time to but our next car.

paul.huntington

Jul 30, 2014

We received the BEST buying experience from Freindly Chevrolet. Our salesman Chris Taylor was very very helpful, and found us a truck that best fits our needs.

Rachel Arndt

Jul 28, 2014

Wow, what an experience! My family was recommended to work with Rob Owens and from that first phone call, I knew it would be a great relationship. He set us up with Jimmy Rowe, who took us through all of the features on the used Traverse cars we were interested in. We had the kids in tow and he was knowledgeable, enthusiastic, and pretty awesome with helping us find the right one. I got a great deal for my trade, thanks to Rob, and working with the finance department was painless, efficient and very easy. Less than three hours later I was driving away in my brand new Chevy. I couldn't be happier, and I've never had a car experience like this before. Just hoping to continue the great relationship established and they will have me as a lifelong customer!

Dylan Bendel

Jul 26, 2014

I love Friendly chev but lately they have been treating us like crap! Our 2010 Chevy Silverado 1500 5.3l Vortec has been blowing white smoke at startup ever since 49,000 miles. Now its at 51,000 miles and still blows white smoke at startup. It only does it 25% of the time but when this first happened we checked the oil level and it was really low. Not sure exactly how low but it needed oil bad. The truck has also had a bad smell coming from the exhaust ever since 49,000 miles. Next time I go here I am probably going to throw a fit because they want us to do some kind of oil consumption test, and during the testing it never blew or consumed oil. One more thing to add is when every time I start the truck and it blows white smoke the engine ticks very loudly. I just hope someone could actually inspect our engine next time we visit!

Richard

Jul 23, 2014

You are easy to do bvusiness withEasy to set upv the appointment,Prompt attention win I arrivedand ready at the time promised.I also appreciated the ride home.

Darren

Jul 19, 2014

Everyone was friendly and eager to assist me with my purchase. They explained clearly to me every step of the process and made sure I had a good understanding. This is my first leased vehicle and I would definitely return to this dealership for my future needs!

Robert

Jul 18, 2014

eric was EXTREMELY helpful and patient with us in explaining and guiding us through all the features new to us... we were very appreciative of his patience and friendliness

George

Jul 17, 2014

It is extremely difficult to get an appointment because the on line scheduler does not work and no one answers the phone. This time the service was good when I got there and everything seems to have been done properly. It was not this way the first time came in for service. My free car wash pass is really not worth anything. Everytime I have come to have it washed it is either closed or there is at least an hour wait. I can still go to my old dealership and get a free wash within 15 minutes even though I did not buy this truck from there.

Fred

Jul 14, 2014

Waited months for parts April to July Ignition key cylinder recall. GM issue!!!!!!! Made appointment dropped off vehicle night before work to be done. When made appointment also asked that lost key fob be replaced and programed our expense. They called next day late afternoon stated work done, asked about key fob they knew nothing about it???????????? explained for the second time, stated would get done, they called about hour later now done. Called wife so she could pickup on way home, she arrived, the cashier stated paper work would take 1 hour to complete because the advisor had gone home?????????? Could mail to us answer was no. It appears like you have a problem with service department staff. Paper work should have been completed at time of second phone call. The word is DONE, Complete, finished. Can't give top grade to average at best operations. No problems with the work on vehicle as of time of this survey. No transportation offered for repairs due to poor manufacturing.SHOULD HAVE BEEN PAY AND GO NO WAITING. Our time is valuable too.

Tracy

Jul 14, 2014

Everyone was so very nice and helpful. Tom B was fabulous. All my questions and concerns were answered. I loved coming in and everyone had a smile. Made the atmosphere so much better. Made my experience all that more enjoyable. This will be where I come from now on :)

Mark

Jul 8, 2014

All requests were completed swiftly and properly. Engine Oil was changed and check engine light was properly turned off as requested.

Joseph

Jul 7, 2014

This is the fifth car we have purchased from Friendly Chev. We had everything ready when we picked up our vehicle and the process was very smooth. Mitch and Mark did a fabulous job putting it together for us. Thanks again guys! Joe and Diane Miller

DougMer71

Jul 5, 2014

Efficient, friendly, and professional service provided by all employees dealt with during the visit.

Jessica

Jul 2, 2014

My experience was great! Changed my car buying experience from terrible to fun. I appreciated the constant flow of communication and how personable Chris was. Thank you for everything!

Dean

Jul 1, 2014

Dion is well knowledge in what he is doing and very helpful.answer any questions we have. Thanks for the great experience!!!

Veronica

Jun 30, 2014

Very accommodating. Vehicle was in on a recall. Taken in on time and finished when quoted time was up. Thank you!

Jessica

Jun 26, 2014

Went in for an oil change before closing and it was much needed. The guys walked briskly over to greet me with smiles and although I was concerned about inconveniencing them, they got my car in and out with no issues and super quick.. I love coming to friendly Chevrolet!!!

Tjgarvey

Jun 25, 2014

We looked online for a new truck to seat six. Chris Taylor called us back right away and helped us find what we wanted and at a reasonable price. I have never liked going to a dealership to buy anything but Chris made it an enjoyable experience!! We love the new truck and will go back to Friendly Chev for are future vehicle purchases!

Danielle

Jun 19, 2014

I had a great experience! Tom was very knowledgeable, and if there was he didn't know, he knew how to find out. In fact everyone I spoke with was awesome, very helpful and informative. No one was pushy and when I said I needed a day to let everything sink in before I signed the papers, they were very understanding; even when I came back the next day and decided I wanted to lease instead of buy. Overall it was great!

foxmntc

Jun 18, 2014

It was my first time buying a car and Jeff did a great job on finding the car that I wanted. He found the car that also fit my needs; price, color, safety and style. He clearly explained the warranties to me. Overall it was a great experience and I would go back to him again.

Larry

Jun 16, 2014

Great, I enjoy working with Chris Taylor, this is the second truck I have purchased from Chris. I drove by two other dealers just to come deal with Chris.

James

Jun 15, 2014

I Had A Great Experience With Buying My New Truck At Friendly Chevrolet, Will Was Extremely Helpful And Informative And A Pleasure To Work With, The Entire Group That I Worked With Made Me Feel Comfortable And Were All Very Polite And Helpful

Elijah

Jun 12, 2014

I bought my HHR from Friendly Chevrolet Fridley 2006 mode. Since then I have come over here to change oil and do other major repairs including purchasing tires. I have had excelent work done on my vehicle. I have had no problem with Friendly Chevrolet Fridley. These groups of people are professional staff and excellent in their work and relationship with their customers. I will also recommend others to do business with them at anytime.

David

Jun 11, 2014

Tony was very responsive and I was very pleased with your upfront pricing.My only disappointment was the long wait for finance to process my lease despite the dealership being near-empty of customers.

Jaysen

Jun 11, 2014

I found what I wanted, people were very friendly, helpful, and adaptive. It was a great experience.

William

Jun 9, 2014

Chris Levister provided excellent customer service. He took time to understand our needs and work with his managment to ensure that we were able to obtain the vehicle of our choice witiin our budget. My wife is not one to enjoy the car buying experience but she was very comfortable here. Every aspect of the sales cycle was handled in a professional, courteous and timely manner.

Diane

Jun 6, 2014

Every one was very enjoyable to work with, I remember about 20 years ago I was there to buy a car and did not buy because the people were not friendly and would not work with me so I went else were and bought my vehicle. Really has changed and I will be back......

Thomas

Jun 6, 2014

I have been a customer for over 25 years and have always been very satisified with the people and service. to name a few = Gene lynch, Steve Welch, Dave Norlander, Bruce Sakre, Mark Czajkowski, Mike Swords, Russ Kunzer, Bryan Vertina, Mark Norring, Alex Tiedke, lube dept, all in service,receptionist - Kelly and all I haven't mentioned, too long of a list- THANKS for all the help, Tom & Sandy Joseph

Capitol

Jun 5, 2014

I called to inquire about getting my Cobalt's ignition switch repaired even though the lease would expire on July 18. They were able to get my lease terminated early and I drove away with a newly leased Cruze. I love it!

Paula

Jun 5, 2014

EJ was my sales person and he was amazing. More than I could of asked for in EVERY way. Patient, asked great questions, never pushy and most, most kind! He really went out of his way to help me find the best car. A wonderful experience all around.

Kimberly

Jun 3, 2014

I was kept informed on my car while I was in the waiting room. My car was washed and vacumed and promptly returned to me with a new water pump.

Sheryl

Jun 3, 2014

was an accident body shop repair and they had the rental and all very smoothly done. drop off car pu rental. drop off rental in 2 days pu car. smooth....

Stephen

Jun 3, 2014

Customer service is fantastic, mechanics are very good. however my truck seat had a lot of grease on it , and so did the interior surfaces. The brake fluid had about 1/2 cup on the steering gear box which made a mess and concerned me as i thought it was leaking. it should have been cleaned up.

John

Jun 2, 2014

everything went good. Liked using the buy online deal (sorry forgot what you call it) seem to same a good amount of time.

ssabc

Jun 2, 2014

I was in this morning at 6:30 to drop off the car for a recall on the infamous Ignition Switch. I picked up at 4:45. Date, June 2, 2014. I have left messages with both the service manager and general; manager. While I am certain the work was done satisfactorily, friendly customer service is not part of the plan at this place. When I picked up my vehicle, I asked where the key was I dropped it off with. Apparently, we get new keys and they are required to discard the old ones. I wanted my old key back because I just had it made the day before, after waiting a few months for the Home Depot to have a blank, because I am supposed to use the key without a key ring attached. My answer has been to keep the key in the car and use another one to unlock the doors with. The whole process has been a pain, and has caused some problems as other family members have needed the car. Basically, I've been locked out a few times! Anyhow, I did not really have a problem with the key so much as the person who checked me out (the young lady cashier), who said, I don;t know. I just do this here. There was no offer to get a service person to discuss the work that was done, or any direction about where to ask. This young lady has a severe case of "I don't give a crapidous," which she may or may not be aware of. Regardless, it was first and last visit to Friendly Chevrolet. It may very well be a great place, but I am not aware of it, nor was I made aware of it when I was there. Most customers just want all of their questions answered respectfully before they complete their transaction, with perhaps a friendly "see you next time" attitude. This pretty much felt like because it was a recall, I was a burden to them and treated accordingly. I guess they save the friendly service for the paying customers. Thus the name, "Friendly Chevrolet" does not fit them well. What they do not realize is that one bad experience may be returned many times over if I never go there again for real service, or recommend them to anyone. Like I said, I am certain the work was done satisfactorily, though only time will tell.

truck lover

May 30, 2014

The staff was very friendly and worked really hard to find the exact vehicle that I was looking for.

dp612

May 30, 2014

Jimmy Rowe was great. Answered every question, very friendly. Every one on staff was friendly knowledgeable, made it very easy to purchase a new car.

Brenda

May 27, 2014

Over the years we have had many negative experiences at car dealerships Chris Taylor has changed that for us, this is the second car we have gotten from him and it will not be the last. Our experience with him this time like the last was very positive and we left with our new car and didn't have that feeling of being taken advantage of, he is a true professional and I feel like I can trust him to be straight with me and get me the best suited fit. Thanks again and I look forward to our next experience.

Christopher

May 27, 2014

I bought a truck 2 months ago from Fridley Chev and I recently brought it in for my first scheduled maintenance. While I was purchasing the vehicle, during my test drive, the PSI sensor was showing the back tire was low, so we filled it up. I ended up purchasing the truck and the tire always slowly leaked air. So when I brought it in for a tire rotation and oil change, the service department noticed a nail in the inside wall of the same tire. I think it was there prior to me buying the truck. I explained this to the sales dept and the sales manager agreed to buy me a new tire and I was EXTREMELY grateful. I will refer anyone I know who is searching for a vehicle to go to Fridley first.

Lisa

May 24, 2014

You made buying my SUV such a great experience by being so caring and explaining the process and what would happen next...Wonderful experience....

Wilfred

May 24, 2014

It was nice to be in a 'no pressure' situation at a car dealership. We were not pushed into something we didn't want or couldn't afford.

Jean

May 23, 2014

Liked the upfront and honesty that I dealt with Chris Taylor.Very knowledgable and patient with his customers.I will continue using Friendly and can't wait for my new vehicle to be ready.

kleehane

May 22, 2014

I had been shopping for a car-Camaro or Challenger- for a few of months. I had made my mine up that I like the Camaro better. I had visited a couple of other dealers. They were pushy and would not show me the performance Camaro I wanted. When I stopped at Friendly Chev, they had a couple of Camaros on the lot. I was able to snoop around a little then Jimmy came out and talked to me. I had thought about waiting until June to buy a car, but he said 'why wait'. It was exactly what I needed to hear. Jimmy stayed late to help me and I drove off the lot in a brand new Camaro that night. It was exactly the car I wanted/needed. I had recommended Jimmy and Friendly Chev to a couple of my friends that are looking at vehicles. When I need a different vehicle, I will drive back to Friendly Chev!Jimmy showed me 'around' the car and I a still learning my way around the rest of the car. I am having a lot of fun in my car.

Robert

May 20, 2014

Thorough and complete work! Works through issues until problem is solved and customer is satisfied. Will be buying my next car here!

Dan

May 19, 2014

Tony Hardy was great to work with. We test drove whatever I wanted, and in the end, I left with the truck I wanted and loved.

David

May 19, 2014

I want to let you know that Gene Lynch went out of his way to see that my unusual problem with my Impala was resolved with the least inconvenience to me as possible. As usual, I was very impressed with the service I received from those at Friendly.

Nicole

May 19, 2014

I bought my 2014 equinox in nov of '13. I was told I get free oil changes and tire rotations for two years. I brought my car in with a little over 3000 because that's what I believed to be the norm mileage wise. Oil change was done. They put a sticker in my window saying my next oil change was due at 6000. I brought it in last week with a little over. Oil change dobe and tires. Out of curiosity I asked the cashier in service about the # of changes that come with new car. I was informed I get 4 in 2 years. First problem, why did they do change at 3000 and then tell me again at 6000? 2nd question, why only 4 total changes? Average yearly miles are 12000-15000. Not 10000. Your service department should not have done an oil change at 3000 let alone recommended another one at 6000. Now my sticker says 11000 by the way.

Brian

May 15, 2014

Todd Hughes in the body shop was great to me. I had gotten into an accident and had the tow truck bring my truck to Friendly. When I got there Todd was very personable and professional. He did the estimate on my truck and it turned out that it was a total loss but Todd was still very good to me even though Friendly would not be repairing my truck. The rental he arranged for me worked perfectly for my needs and I felt no pressure to rush in to return it immediately once my truck was ruled a total loss. Even though Friendly did not repair my truck, I would still recommend Todd purely on his friendly, professional demeanor and willingness to satisfy the customer's needs without hesitation.

Bryan powder keg

May 15, 2014

Out of all the dealerships I have been through in my life, Friendly's is the best. Bar none. Their selection of used cars and trucks are about the best you will find. The sales staff is great too. They did everything that I asked of them. Made sure that the computer was communicating with the service department's computer and no alarms. They were happy to do it for me. Test drive was comfortable and long enough to determine if I liked it enough. Traded in a car for the truck. It was a great deal as well on what they gave me for the trade and the price of the truck. I would recommended going to Friendly Chevrolet. They really are committed to doing business the way it is supposed to be done. No hassle. I will be back. Thanks Wally and Chris.

Rick

May 14, 2014

I've bought many vehicles from Mike Swords, he's a good guy and a great salesman. But I'm sure I didn't need to tell you that! Thanks again Mike.....Rick W

MNGordonFan

May 14, 2014

I went in just to see what kind of a deal I could get trading in my 2011 Silverado, drove away in a 2014 Equinox, got a great deal that I could say no, great prices, friendly sales technicians and a dealership that will get you into a great vehicle with a great price

rondyvu

May 14, 2014

Tony worked hard for us and kept checking in after to make sure all was well. We are very pleased with the purchase and our experience!

Jeremy

May 13, 2014

This was my first new vehicle purchase and everyone, especially Will McKissic made me feel comfortable and confident in my purchase.

Scott

May 11, 2014

The sales time had prices with numbers after 10 mins of requesting them, 10 mins after that I had the truck I purchased in my stall.

Jerry

May 10, 2014

Even though the day was rainy and dreary we had a good experience with Mr. Rowe He helped us to brighten our day.

Kenneth

May 9, 2014

They are all very nice and helpful, but I didn't like the fact that they didn't have my part ready that I needed and they knew about it a week in advance. When I came for my first appointment they said they had to go get the part and it would take 1 hour 1/2!! They were given a week to have it; I didn't like that! !

JulieMason

May 9, 2014

I am so pleased with the service that I received from everyone at Friendly. I bought my second car there just today and enjoyed the experience very much. They worked hard to fix a small problem so that I would be satisfied. Jeff was very helpful and easy to talk to. Honest, friendly, easy going, great prices, great cars.

Matthew

May 8, 2014

The process of buying a vehicle could not of been better. Tony Hardy was easy to work with and always got back to me in a timely matter if I had any questions. I would recommend Friendly Chevrolet Fridley to family and friends.

Rachel

May 6, 2014

It took 3 trips over 4 days to correct the defect. There should be better communication between the techs & the parts department, because I wasted a lot of time that could've been better spent.

kabimetz

May 6, 2014

No one calls to let us know the part has arrived or if there are still more delays. Do your phones place outgoing calls? Have you trained your employees on how to make outgoing calls? Are your employees expected to make return calls? We are getting just a wee bit ticked about this and are frustrated this is the best you seem to be able to do. You might be labeled friendly but that is only our experience with your sales force. Based on our experience with your service department, we would not consider purchasing another vehicle from you. How disappointing. Maybe its time to call General Motors to get some action.

Jo

May 5, 2014

I am not sure what visit this survey pertains to. I had ny 2013 Malibu serviced recently and we bought my wife a new 2014 Equinox very recently. The experiences are very different. If you could clarify I would be happy to discuss both visits.

Gary

Apr 30, 2014

Leasing a car was discussed. I had never ever even thought of leasing a car. As the result of this discussion I drove home a leased car.

Harry

Apr 29, 2014

Mitch was top notch. He made everything as easy as possible. He even came all the way to my home 53 miles away to have me sign the paperwork. Mark Kruse and Dustin were a huge help in getting me financed and taken care of in a swift and professional manner! I'll tell everyone I know to come to Friendly Chevrolet from now on.

David

Apr 28, 2014

I came for an oil change and was in and out with the car washed and he oil changed in under an hour. It was very fast efficient and friendly service

George

Apr 28, 2014

Our visit and subsequent purchase of a Silverado 1500 wasdue to the job our salesperson, Wally Johnson did by going overall things pertaining to the 1500 and all its many features.GOOD JOB WALLY!!!

Yvonne

Apr 28, 2014

The sales person, E J, was very helpful and understanding, he definitely knew everything about the cars.Very interested in making sure I had every question answered and invited me to call if I had any concerns or questions in the future!

Francine

Apr 27, 2014

There was just one small issue that I had. I brought the SUV in on 4/9 around 4PM. The service writer looked at the mirrors and said he would like to look at them closer to see what the issue was and asked me to bring the SUV back on Mon. 4/14 which I did. at that time a different service writer was there and he looked at the mirrors again, and said they would have to order mirrors and I could come back on Wed 4/16 and they could replace the mirrors at that time. I was just disappointed that I had to make an extra trip the very 1st time I was in. Otherwise I am completely satisfied with my experience and the service I received..

Karen

Apr 24, 2014

Charlie K. did a great job! He was very informative on the cars, an took the time an patience with me. It had been 20 years since I have purchased a new car. I would recommend him to others! Great Job !!

Patrick

Apr 24, 2014

Mitch Robinette went above and beyond in ensuring I was properly and professionally taken care of. This included after hour communications and picking me up at the airport when I flew in to pick up my car.

Jeannette

Apr 23, 2014

each time I go it very friendly place to be I let all friends know about Chevrolet the word friendly means what it say love it

Marvin

Apr 23, 2014

For the second time in a row no one was at the cashiers desk and there was a long wait. This time was 10 mins, previous visit was 20 mins.

Michael

Apr 23, 2014

Jake Roe greeted us right as we came through the door with a warm smile and hand shake. He listened intently to our needs and immediately went to work to find the vehicle that we'd be interested in. Jake is a breath of fresh air as he is open, honest, passionate and really cares; eager to please, bright and articulate. He didn't "pressure" us into buying if we weren't completely satisfied. We left to visit another Chevrolet dealership to see what kind of deal we could get for comparison and they didn't show interest and certainly didn't have the same enthusiasm that we encountered at Friendly Chev. We returned to Friendly Chev and Jake was right there to help us and so was Brian (a very nice manager). It was almost closing time and we said that we'd come back tomorrow to close the deal and they said it was no problem to get things done that evening. The paperwork was seamless and the vehicle was cleaned up and we drove off the lot with our perfectly prepped new Silverado. The next day we returned to the dealership and Jake was there with a couple of Friendly Chev hats:) Everyone should be commended as they did a great job and we actually enjoyed the whole buying experience. The truck is quiet, smooth and fun to drive.

Henry

Apr 21, 2014

The one thing I didn't like was the fact that your on-line scheduling of oil changes doesn't mean anything. I scheduled an on-line oil change and called to see why I didn't get a conformation call. When I called to confirm my appointment I was told that it's a first come first serve for oil changes. I could have stopped in 3 days earlier to change my oil. This was very disappointing to me. Other wise the service was great.

Sheila

Apr 19, 2014

The Sales Representative Will McKissic was very friendly, and knowledgeable about the car I purchased - the Chevy Cruze! He was very patient and helpful when giving me an overview of the car's functions. I would highly recommend him in the future to my friends:)

Gordon Fan in MN

Apr 17, 2014

As the name says it, Friendly Chev, was an easy process, went in to see about trading my truck in and ended up getting a very good deal, very happy with my purchase, would definitely buy my next vehicle from this dealership

Barb F

Apr 16, 2014

i was very surprised when I received a call from Darrell of Friendly Chev. It was on a Monday which was the day after I responded to car,com. On Tuesday, I went over with the intention of looking at another car but before I could even see that car, it was sold. I had a specific request which was needed and that was bench seats. Darrell said that he had a Chev Impala that I could look at. Because I am a Chevy fan, that immediately peaked my interest. After taking the car for a ride, my decision was made. I bought the car. I was very satisfied with the service that I received. There are a few things which need to be taken care of and will be. I was treated very well and the people that I have met there are wonderful. I would highly recommend Friendly Chev to my friends or relatives whether buying a new car or a used one.

Kenneth

Apr 16, 2014

Dropped truck off for body work and an oil change. They only did the body work. They never did the oil change.

Melissa

Apr 14, 2014

I like friendly because they get to the deal . Their first deal is the best there is no oh wait let me see what I can do . I hate sitting at car dealerships for hours negotiating .

James

Apr 13, 2014

I came in and you didnt have the car I was looking for so I left. I recieved a call saying you located a vehicle not 20 minutes after I left and was set up to get the car by the end of the day.

August

Apr 11, 2014

I had to purchase a vehicle in a short period of time. I am very picky about my vehicles. Wally Johnson set up and made sure I got the vehicle I wanted in the timeframe I needed it in. Was very respectful about the transaction and made me feel welcome.

Bryan

Apr 9, 2014

I left my car for them to work on it as time permitted since I was able to be at work while it was getting fixed. It was done and ready when I was able to pick it up.

Joann

Apr 9, 2014

Our salesman, Wally Johnson, was very very helpful by explaining all of the virtues of buying a new Malibu. We came away from Friendly Chevrolet very happy as we have done so many times in the past.

Lori

Apr 9, 2014

I wasn't able to get a carwash at time of service as the line was severed. Otherwise, all was good.

Hannah

Apr 8, 2014

Great experience, knowledgable, helpful staff. Dealership was clean and organized. Staff went above and beyond to answer questions, arrange test drives and find me the perfect car within my budget.

Patricia

Apr 8, 2014

Our salesman Tom Bertsch and all the staff were very accommodating and made our experience purchasing a new car exceptional! We also took advantage of the Service Department on the same outing and benefited with a car wash and an oil change with a timely and professional result!

Randy

Apr 8, 2014

After doing a search on the Chevrolet web site for the Equinox specs and location I found 2 vehicles; one at Belzer's and one at Friendly. I called Belzer's first to confirm that they still had the vehicle on hand and found out it was sold so I called Friendly and asked for Tony Hardy since I had seen his name pop up on their web page. The vehicle that they had was also sold and after talking to Tony a little more I decided to have in do a search for the specs I wanted and in less than an hour he had found 2 vehicles out of state and we purchased 1 of them. Kudos for him acting fast!!! After purchasing the vehicle we added some accessories and they were put on by Friendly's service dept. Top to bottom we are impressed with the sales and service!!!!

Corey

Apr 7, 2014

EJ did a wonderful job in balancing our needs and wants with our budget. He took the time to meet with me on several occasions and took the time to meet at a convenient location to allow my wife to test drive. Thank you for your support with our second new vehicle from Friendly.

Geanell

Apr 7, 2014

Everyone is always friendly when come in there. Always willing to help and do what they can to make the deal work for you. Thank You for that Friendly.

Nathan

Apr 7, 2014

Hello,our salesman did a wonderful job. he was very informative, patient and really cared about making sure we were satisfied with our purchase. I would highly recommend Friendly Chevrolet to anyone looking to be treated to a great car buying experience!!

Marvin

Apr 4, 2014

Tim Hooper great salesman. Told him what I liked and he had one picked out for us when we arrived. The truck LTZ was more than I expected and beautiful. No pressure to buy and everyone at the dealership was great and explained everything to us even service. The truck is now mine and the envy of the area. As I told Tim now I have to get it away from my wife!!! Thank you for a great product and great dealership. Marv & Dorine Kiley

Patrick

Apr 4, 2014

Bought 2 new vehicles from Friendly Chevrolet after having a bad experience a few years ago. Dave Norlander, Howie Lee and Mark Kruse (?sp) brought us right back into believing in your commitment to making things right, Thx

Jimmy

Apr 3, 2014

I was told the oil change and wash would take about 40 minutes. After an hour and a half I asked the clerk if she knew what was taking so long and she discovered my paperwork in a pile of "not waiting". Wasted a lot of my time!!!

Marcy

Apr 3, 2014

With the exception of the long waiting period, the time was well spent. I got an oil change and a car wash. I do understand that there were many people in line, thus the long wait.

Randal

Apr 3, 2014

Perfect experience. Lots of inventory. Knowledgeable staff. Prompt follow through. Easy process. Nicest time I have ever had finding a car.

lenasmid1977

Apr 3, 2014

Me being an inpatient person and not wanting to sit at a dealership all night, Chris Levister was able to get everything ready before I walked through the door. So the only thing I had to do was test drive, sign and leave.thanks Chris.

gatorgirlsdad

Apr 2, 2014

I was in an accident on a Wednesday that totalled my 2012 Cruze. I called Jeremy and told him my situation and that I wanted a new Cruze. The safety features on my car saved my life! Jeremy and Eric had my new car waiting for me when I showed up and the paperwork was timely. This was the 1st time I ever bought 2 vehicles from the same dealership! There customer service with the best low price was the reason that I did not hesitate buying from Friendly Chevrolet again! Jeremy and Eric are as advertised!

jd

Apr 2, 2014

E. J. Ezati was the deal breaker for me. His knowledge of the vehicle and his help in selecting the right Silverado to fit my requirements were of great value. His courteous and "Friendly" disposition put me at ease and I would certainly purchase a vehicle both from him and Friendly Chevrolet in the future. Thanks EJ

Anneb571

Mar 31, 2014

I chose to only shop at Friendly Chevrolet based on the exceptional service I've always gotten in the Service Department and the Sales Department did not disappoint. I love the best price policy and that they are paid on volume. I didn't have to worry about if I needed to haggle or being pressured to buy up from my budget. Wally was so friendly and helpful. He honored what I was looking for and found exactly the car I was looking for in the price range I had in mind. I really felt like he listened to what I was looking for and didn't pressure me to trade up to things I wasn't interested in. He made what could have been a very stressful situation into a evening I actually enjoyed. I asked for extra business cards to give to friends and family who are interested in purchasing a vehicle. Thanks Wally!!!

bdjohnson

Mar 31, 2014

I was pleased with the 2002 Chevy Trailblazer that i bought from Friendly Chev. I would say that Jimmy did a good job of helping me find a vehicle in my price range. I liked the fact that he wasn't overly pushy, he let me find what I was looking for and went from there. I would recommend Friendly Chevrolet to anyone who is looking to buy a new or used vehicle. (Thanks Jimmy)

jlo1014

Mar 20, 2014

I came into the dealership with a pre-approval letter, but I was having a hard time finding a car that fit into the parameters of the loan requirements. Eric had actually suggested a lease, in reality I didn't think we could make that happen. Well they did, I was able to lease a brand new 2014 Chevy Cruze. Finance worked hard to get the approval with the payments I was looking for. I would definitely recommend

Mnchic21

Mar 19, 2014

Mike swords helped us get the perfect vehicle. I would recommend going to him anyday. Thank you for the service and going out of your way to make sure we got what we were looking for.

cburgraff

Mar 15, 2014

We stopped into Friendly Chev after experiencing poor customer service at another dealership down the road. When we walked into Friendly it was nearly 7:30p. We weren't sure if it was too late too look at cars, but we saw people in the store and thought we'd give it a try. As we walked in there were many salesmen sitting around but no one got up immediately to greet us. A few seconds later, EJ calmly walked up to us and asked if we had been helped yet. It was a relief to meet a salesman who wanted to actually help us!! Less than an hour later we had our dream SUV (Champagne colored Tahoe) test driven and the financial guy was searching for the best interest rate. We have below average credit but they were able to find us a decent loan and interest rate! EJ is a "diamond in the rough" in the car world. He's patient, considerate, and really funny. We left the same night with our new Tahoe! When we came back the next day to wrap up the financial piece EJ was working with two other couples but still had time to say hello and help us get a working key FOB. Overall, we were very pleased with our experience and EJ helped make the experience quick and stress-free. Friendly Chev is lucky to have him on their team. Thanks, EJ!

JessicaRiggs

Mar 15, 2014

I appreciate the time and hard work that Chris Levister did to help me get into my new car. He made sure my needs were met and that I felt good about my purchase. He did not pressure me into buying, which was a good feeling to finally have since a lot of salesman do that. I will be recommending family and friends to go see him for their next new vehicle.

pibbil

Mar 13, 2014

I went to this dealership to check out a 06 Honda Civic. I called in to make sure they still had this vehicle available. The guy on the phone was very useful and answered all the questions I had, then offered to have someone call me back with more details about the car. I declined and said I will be heading there to test drive the car anyway. He said to ask for Dana when I got there. Upon arrival, Dana was already at the door waiting to greet me. Immediately, it already felt like home. Dana was very knowledgeable and he made it very comfortable to talk to in regard to any questions or concerns I had about the vehicle. After he scanned my driver's license, I took the car out for a test drive. Hopped on 610 and drove for a while to see how the engine would run, how smooth the ride would be, and how it handled. Although it wasn't the color I wanted, I was set on getting this vehicle. Dana did not pressure me at all to buy this vehicle, instead he was very helpful and mainly focused on what I wanted. He helped me through the whole process of getting it financed and I drove away with a newly used civic the same day. The car was on empty, so I asked Dana if he could put some gas on there, and he did it! Overall, it was a good buying experience. This is my second time buying a car, and it was a much better experience than the first. My first time experience was at a random small used-car lot near ham lake, and the finance guy tried to add a bunch of fees onto my loan and somehow it ended up being 2000-3000$ more without even telling me, he just told me to sign here.. and sign here.. and sign here.. until i noticed and told him I don't want that extra stuff on there. he was kept asking me "are you sure you don't want that?" My sister is a loan officer for a big bank and she told me to deny all the additional stuff and if I really wanted the extra warranty on the loan, she could get it for me for much much much cheaper. So the guy had to re-run my credit checks again and that eventually led to another hard inquiry on my credit.... which makes your credit go down. Also, when they say you can run as much credits checks as you want within a certain time period.... they're lying... big time. I had 5-6 credit checks as I was a first time buyer... and my credit score dropped dramatically... Know how much you can get, and when you find the car you want... do the credit check.

Jameslaf

Feb 12, 2014

Dana pitann helped me purchase my vehicle and he was awesome! Friendly not pushy great salesman. I went to at least 20 different dealers and he was by far the most professional and courteous.

tryster

Feb 5, 2014

The wife purchased an Equinox from this dealership a couple of years ago, and has always had great service -- which is important. An unnamed dealership tried the ole "you need this $700 bogus repair that isn't under warranty" trick on her on the previous vehicle. Yep, we won't be back there.When it came time to upgrade my vehicle, we tracked down Wally on a busy Saturday afternoon. Considering new, but found a pre-owned truck that worked out. In and out of the car dealership in three hours, that included a test drive on my trade in vehicle. Still enough time for a beer on a Saturday afternoon which we all know is more fun than the car dealership.The team worked great together. Brian pulled the paperwork together while Jake went over the possible accessory options. By the time I had my gear pulled out of my old truck, the paperwork was done and we were out the door with a new truck a few minutes later.Highly recommended dealer and service department even if you bought your Chevy somewhere else. You might want to give them a try.

kiewatt2

Jan 29, 2014

We left this dealership feeling like we would never go anywhere else to buy a vehicle. Our salesman, Dana Pitann went above and beyond to exceed all of our expectations. We could tell right away how much he loved his job. He was so friendly, and we had a lot in common with him; it was like we were talking to a long time friend instead of a car salesman. He was not in a hurry to get rid of us, and when we realized that there was only one key that came with our car, Dana took the time to seek out other key fobs that would work, so at least if our son accidentally locked his keys in the car, he could still get in it. Our whole experience was a pleasant one. We felt like Dana would have done anything for us. We went several other places to look at '05 Chevy Impalas for our son. Friendly Chevrolet had the best car out of all of them for the money. For being 9 nine years old, this car looked like brand new! Excellent, excellent experience. We will be back for sure the next time we need a car. Keep up the incredible work!!!

jasonmosley

Jan 25, 2014

I was greeted by Dana Pitann right away when entering the Bargain Lot. I was in to look at a recently listed 2005 Silverado, but also saw they had a 2003 in my price range. The newly listed one was in the shop for the routine inspection/repair. The mechanic working on it asked if we wanted to test it out before he started any work, this was great because this is the one I really wanted to look at. I was here on my birthday just to test drive and see if there would be something of interest. I couldn't pass this deal up and bought this truck because the buying experience went very well, and I will certainly recommend Friendly Chevrolet in the future. Dana did a great job in identifying a vehicle which perfectly met my needs. Thanks again Jason Mosley

bryansaiko1

Jan 13, 2014

My overall experience was ok, But i should have known better than to buy a truck with high miles 244,00, as I said to Dana after the fact (about two weeks after purchase), you as a dealer should look at vehicles a bit closer before putting on the lot, the rear calipers were frozen and junk, front wheels bearings and brake pads were junk, and since the purchase, the rear end self destucted (plenty of oil in it) just simply wore out to the point the spider gear pin broke and took out the ring and pinion, after fixing that and test driving, after taking with Gene your service Manager, the transmission has now failed (no second gear or reverse) It is very disappointing that a customer spends 2600.00 for a basically winter beater and all this mayhem with it costs a ton of money. Now i have a vehicle that is not worth a hill of beans, not worth putting 2200.00 in a transmission in. Thanks for the junk lawn ornament i now have. Sincerly Bryan J Saiko

okerstrom

Jan 11, 2014

Donny greeted us at the door and walked us through the whole process. He worked to keep us within our price range. He gave us a reasonable price for our trade in. Donny kept us comfortable while we waited for the car to be cleaned. Donny handled the shop issue, was not moving fast enough for Donny, and he kept us informed.

notmy1streview

Jan 7, 2014

I came to look at a truck, it sold when I got there,no big deal but the response I got was. "sorry dude I will call you if I see something similar", basically saying goodbye you can leave now. I may not dress as a business man but I am on the higher end of the income scale! Getting that response was absurd Seems they judge by your clothing and age! Good luck with these sales men better ware your 3 piece suit.I have also heard this from other people saying they will never be back neither will I! There where other vehicles I was interested in but not now I will spend my money elswhere. Dont judge the book by it's cover.

jmeehan13

Jan 6, 2014

Worked with Wally Johnson. Wally showed me the Silverado that I wanted to look at, and discussed options on given vehicle. There was absolutely no pressure. He gave me information about the 2013 Silverado, that he had purchased, and then talked about the 2014 Silverado upgrades. He was very professional, courteous and I did purchase a 2014 Siverado.

TeamJacobAZ

Jan 6, 2014

Wally and I were e-mailing back and forth for a few weeks and it was nice to see that he was really interested in what I wanted, when I got to the dealership he was just as friendly in person as he was online and over the phone, I had already selected the 2014 Chevrolet Malibu that I was interested in online prior to getting there so we took it out for a spin got back and then dealt with the finance part which is always a nightmare but actually went very smoothy thanks to Manny working so hard to get me into this Malibu, I really had a great experience no pressure at all. Thanks again to Wally and Manny for working with me and cannot wait to work with you again soon...

Randy1962

Dec 31, 2013

Me & my wife gave Friendly Chevrolet an excellent review. One of many of the reasons is that they were better than great! We bought vehicles before and we're never treated this well and very respectful of us. Mitch Robinette was excellent to work with & easy to talk too. No other dealer had a better price than Friendly Chevrolet. I will recommend Friendly Chevrolet to my friends and other people also & tell them to see Mitch Robinette for there next vehicle. We will definitely purchase our next vehicles and future vehicles from Friendly Chevrolet. Thank you Mitch Robinette for everything & all the people at Friendly Chevrolet. We love the Chevrolet Silverado. We drove 3 hours to buy our new Silverado and it was worth it. Thank you Mitch Robinette for being a great person to deal with. Thanks to you all at Friendly Chevrolet. Randy & Muxiang Schroepfer.

benniflint

Dec 30, 2013

I am very happy with my new car and over all experience with Friendly Chevrolet. Bryan Fish made sure I got exactly what I wanted.I would recommend your dealership and Brain as a sales person to anyone.Sincerely,Benni Flint

dfrancen

Dec 17, 2013

I had to search for a Suburban to meet my criteria. The Fridley Dealership did not have a Suburban that I liked. So working with Tom Bertsch at Fridley we were able "with a lot of searching by Tom" to find one in Wisconsin that Tom had shipped here. There were no hassles and every thing went smooth.

JakaLab1

Dec 16, 2013

Thomas was a great salesman knows his products and will help the customer and the dealer get to the right deal for both parties. Great Job!

cromer21

Dec 4, 2013

Chris Taylor was very knowledgeable and patient with our questions. He genuinely cares about our experience with their business and our new car, and has already been in touch with us to check in.

davisbrd