Frederick Chevrolet reviews

LUIS

Aug 18, 2015

i just Bought a used hyundai from the dealer in Hershey. Everything was GREAT!!! ERIC BROWN Was very nice and helpful a long with the rest of the staff. I would go back to him again if I were to buy a car.I WILL RECOMMEND TO MY FRIENDS END FAMILY!!! THANKS FOR EVERYTHING ERIC BROWN

toby9800

Jun 24, 2015

I just Bought a used trailblazer from the dealer in Hershey. Everything was GREAT!!! Tom Zemba Was very nice and helpful a long with the rest of the staff. I would go back to him again if I were to buy a new used car.

JB

Apr 21, 2015

I bought a new car from Frederick in Hershey from Tom Zemba. He was very helpful in the process. I would recommend friends and family to go to Frederick in Hershey and talk to Tom if you are need for a new car.

Candy and Jack

Apr 15, 2015

We had Cheri Kaplan twice with sales on new vehicles she was very pleasant and understanding, I would recommend her to anyone she took her time and explained and showed me how everything works on our new vehicles she even took time to schedule our first service appointment Thank you!

Megan

Mar 13, 2015

Matt Kessler was the best guy I could have asked to work with. I trusted him almost instantly because of how much he was working with me. I traveled and hour and half just to buy my car there because I just couldn't pass up the service I was given. I highly suggest people to go to this dealership and talk to Matt Kessler. I will be telling my friends and family that it is completely worth the travel to buy their cars from here. I bought a 2013 Chevy Sonic and I love the car so much. Was in great shape and got it for a perfect responsible price. GO TO FREDERICKS or you will be missing out!

Gerald Strickler

Feb 23, 2015

I was well satisfied with the service given to me during the work done on my 2011 Traverse - all was done a very excellent fashion and on the time frame I expected. You service staff is to be congratulated for the excellent work performed. Thanks again for the work by the staff. Gerald L Strickler

Lester Sholly

Feb 23, 2015

Friendly and courteous staff. Provided a loaner car while mine was being serviced. Best dealership around!

Richard Kuc

Feb 23, 2015

Easy to make appointment, service is very good and fast. Waiting room clean and facilities comfortable. Makes giving up a Saturday morning easy.

Tracy Nelson

Feb 23, 2015

12 years ago I bought a car from Cheri Kaplan (not sure spelling of last name is correct)so I came back to her again. As long as Cheri's there you'll always have my business. She's awesome!!!

W Weidner

Feb 23, 2015

I met Matt Kessler on your internet website. Matt treated me more like friend than a stranger off the street. I was treated like a long time customer. Our negotiations went smoothly and quickly. I am extremely happy with my GMC and would recommend anyone to deal with Matt and your staff. Thanks again, Joe Weidner

dpgriffe

Feb 13, 2015

Was contacted in a timely manner by the internet sales rep. He was helpful and listened to what i was looking for. Did his best to find what i wanted. Ultimately did not purchase a vehicle but customer service was very good.

Faye Patrick

Feb 9, 2015

Purchased a 2015 Chevrolet Malibu and absolutely love it! From first contact with our salesman, Chuck Alwein, to driving home our Malibu, everything went extremely smooth. We purchased a 2013 Silverado from Chuck the year before and were extremely pleased then also. Would highly recommend your dealership.

Terry Miller

Feb 9, 2015

I went to get my SUV serviced. They did a wonderful job, without even asking, service people gave me a coupon to,save some money. The service is always friendly and will help you out. Will keep bringing my car back, and down the road I look forward to doing more business with Fredericks.

Joseph Lucia

Feb 4, 2015

Excellent service and fantastic Customer Service I will recommend to all of my friends Thank you Joe

Albert Singleton

Feb 2, 2015

went in, gave them a price I didn't think they would be able to accommodate and they did! surprised I bought the car

Ronald Earnest

Feb 2, 2015

Cheri was excellent. Very helpful and made purchasing our new car so easy. Extremely knowledgeable about all the vehicle we looked at. Thank you Cheri!!

Christopher Jordan

Jan 29, 2015

Took car in for recalls and for a repair that was under warranty. The service was very good.

Jackie Shepperd

Jan 29, 2015

I was very pleased with the salesman and staff there was no pressure to buy or do something I didn't want to do. They went out of the way to make sure I got the truck I was wanting at a price and payment I wanted this was one of my best buying experiences I ever had. My new 2015 Chevrolet 2500 HD pickup is just what I was looking for and is working great. Super Dealer Ship would purchase from them anytime.

kathleen waltermeyer

Jan 29, 2015

was very pleased with the service I got from Rick. He did a great job.

Carol Winicki

Jan 28, 2015

I brought my 2011 Chevy Equinox in for a regular oil change, a factory recall, tire rotation, radiator flush and new coolant, and a rear wiper blade replaced. I always bring my vehicle to this dealer's service repair shop because I know they will give me a good price, and will take care of my vehicle for me. I have always been pleased with their services. They told me the service would take about 1 1/2-2 hours and they were correct. Their waiting room is pleasant. The only complaint I have is they should fix the door of the waiting room so that it does not slam shut, but closes slowly.

David Johnson

Jan 28, 2015

Had the oil change special for my 2012 Malibu. In and out. Staff friendly as usual.

Dennis Hill

Jan 28, 2015

This is the best service department I ever dealt with. Thank you Richard Depugh #1

Leroy Berger

Jan 28, 2015

Our sales rep - was extremely helpful and very patient in helping us get our 2014 truck. We had gone back and forth and nearly lost the truck but he never stopped trying. I will come back to Fredericks and Steve Chaplin again!

Charles Beard

Jan 22, 2015

They got me right in made the repair and I was out the door in 2 1/2 hours

Kacie Mullen

Jan 22, 2015

I purchased a 2015 Sonic and had a very good experience. Unlike at most dealerships, I did not feel pressured or pushed at all. Eli was extremely helpful and friendly and went above and beyond to help me out. Would definitely recommend.

Maryann Myers

Jan 22, 2015

This is the 2nd vehicle i bought there that speaks volumes!!!

cesar martinez valencia

Jan 17, 2015

I was very happy and satisfy with Frederick Chevrolet of Lebanon, their attention and service was great. I bought a 2014 Sonic Chevrolet LTZ and the car is very economic in gas, runs great, I love it! The staff was very kind, all of them are great people to deal with, if you are looking for a car I will highly recommend to go to this place. I would like to thank the owner of this Dealer for his humility and advices also I would like to thank Eli who helped me to desire which car was the best. THANK YOU FREDERICK CHEVROLET OF LEBANON Sincerely, Cesar Martinez

Danny Crawford

Jan 17, 2015

Great job by Doug Speece our salesman, he want well above our expectations, knew all my questions and then some.

Douglas Merkel

Jan 17, 2015

My experience was very informative talking with Chuck Alwein he was a lot more helpful than other sales people I talked with at other dealerships so it was easy to work with someone like himself I purchased a 2014 1500 silverado and I'm very pleased with the truck and the whole experience and I would defiantly recommend Fredrick Chevrolet and Chuck to friends and family I look forward to a long future with you thanks Doug merkel

Gary Perry

Jan 17, 2015

Using Internet buying experience made thing much less stressful and took up less time at the dealership. Matt our salesman did a great job thanks Gary

Kim Fetzer

Jan 17, 2015

I purchased a 2014 Chevrolet Cruze. I have never purchased a car on my own. Frederick Chevrolet made the process very easy. I am absolutely thrilled with my car. I will definately be a lifetime customer.

Patricia Meisner

Jan 17, 2015

We purchased a 2500 chevrolet silverado pickup truck. I had prearranged a date for my husband to meet a particular salesman at Whitmoyer chevrolet, where we had purchased a 3500 diesel truck earlier in the year and had a good experience. I had told him what we were looking for earlier in the week and he had assured me he had trucks to show my husband at their appt time. When he went they had nothing to show him. I then took a chance and called Frederick chevrolet and spoke with Eli who was an exceptional man to deal with. By 4 hours later we drove off the lot with exactly what we wanted. It was 3 days before christmas and yet Fredericks staff stayed 30 minutes late on a saturday to ensure our delivery and our satisfaction. Very good experience. Thank you Eli and Frederick chevrolet.

Randall White

Jan 17, 2015

I purchased a used 2014 Chevrolet Cruze. The salesman "Sarge" did a great job of taking care of me. I was able to get the vehicle the same day, as it was on the showroom floor at the time.

craig debinski

Jan 15, 2015

Due to an accident, you repaired our 2011 Equinox. We are very pleased with the results and will use your services in the future, if needed.

gary baeshore

Jan 15, 2015

Been buying new trucks there great salesman Chuck Allwein. Thought I received a very fair deal. Thank You Gary.

gregory knowles

Jan 15, 2015

I had an oil change and tire rotation done in no time at all. The next morning, the check engine light came on. I called service soon after opening time and they had me in at 330pm - the earliest I could make it. A part that has a history of wearing out had worn out, causing the check engine light to activate. The part was in stock and replaced in no time at all. The part - with its carryover defect from the Aveo days - was the cause of not-so-great engine performance over the past months. Thanks to the experience of the Frederick service department, I have a car back to good performance.

Jessica Moore

Jan 15, 2015

I bought my Spark in 2013 at this dealership and have had it serviced with them since then. They are always very fast and efficient with appoints and I never have to wait. Thank you Frederick for taking such good care of me and my Sparky!

maribel gonzalez

Jan 15, 2015

I had service done to a 2015 Chevy Equinox. Service was great. Staff was helpful and friendly. The only issue I had was the fact that the car had only been in my possession for two weeks, and it already needed a computer upgrade.

matthew durst

Jan 15, 2015

Customer service was great. Answered all my questions. Great trade in value on my truck. Friendly and outgoing staff. Only complaint is the last minute changes to the deal. APR changed from original deal an the wrong extended warranty was marked on my paperwork. But they made it right an apologize for the errors an made the right. Love my new truck an will recommend to other people.

steve jones

Jan 15, 2015

I have bought 3 vehicles from Frederick Chevrolet in the last year and would highly recommend them to anyone very friendly staff.

Eric Pysher

Nov 19, 2014

Upon entering the dealership we were greeted by everyone that we passed by. It really showed us that everyone enjoyed working there. Oyr salesman, Eric Brown was awesome. His friendliness and attention to our needs goes unsurpassed. Within an hour we had our loan and was driving home in our 2013 Chevy Captiva. He went above and beyond to make us feel special. Thank you!

Patricia Kehler

Nov 19, 2014

Chevrolet Captiva Purchase a new vehicle The salesman was very helpful, since he knows our likes and dislikes

Steiner's Auto Sales

Nov 19, 2014

Outstanding experience!!! Purchase a new 2015 Silverado. Thanks Chuck.

Jason Miller

Nov 13, 2014

I've bought a lot of cars and this places tops any I've even been at, there amazing here and they don't play around in 2 hours I was driving away in my new car! I Won't ever go any where else! I give them 100 stars!! Not ten!

John Hoerner

Nov 12, 2014

I purchased a 2013 Chevy Malibu! The staff was very friendly and helpful! Steve was very helpful! He made very good recommendations of vehicles to test drive! I would recommend this dealership to anyone! Thank you!

Kevin Marron

Nov 12, 2014

As usual, our experience was awesome. We bought our 4th car at Fredericks. Cheri Kaplan deserves so much recognition for how she treats her customers. Thanks to her we will return!

Shirley Schach

Nov 12, 2014

I looked at many vehicles at several dealerships, but none attracted my attention like the Blue Malibu. I can't complain too much about the other dealerships but I can say this much, the attention, courtesy, kindness I received at Frederick's surpassed all other dealerships.Honestly there isn't one thing I could complain about regarding the treatment I received at Frederick's and for that I thank each and everyone I had the pleasure to speak to at your dealership. Thank You, Shirley P. Schach.

Brent Oberholtzer

Aug 14, 2014

Worked with Eric Brown. wonderful, quick, easy, will definitely come back.

Gayle Parana

Aug 14, 2014

The ladies I dealt with were very well informed about the type of vehicle I wanted. I got just what I wanted. Everything moved right along and the deal was completed without any problems.

Janet Neiffer

Aug 14, 2014

I recently purchased a 2014 Chevy Equinox. I had spent many months researching vehicles and going to 4 different dealerships. The experience I had at Frederick was very positive. My salesman, Mr. Barlow, was helpful without being "pushy". He worked with me to find a car that suited my needs. I am still learning about all the special features my Equinox has, but Rick got me off to a good start when he spent time going over features when I picked up the car from your dealership. I will certainly pass along to my neighbors and friends the great experience I had buying a car at Frederick.

Kimberly Barnes

Aug 14, 2014

I had an awesome experience. My salesman Matt was so helpful and polite. He did everything he could to get me in the car I wanted. He went above and beyond any other salesperson I have dealt with. Thank you again for having such a great staff.

Charles McDonnell

Jun 30, 2014

Age and health have greatly reduced our driving so many months pass before routine service visits are due for my two and a half year old 2012 Chevy Impala. I am pleased that a weak spot on a tire was noticed during tire rotation ...(although, of course, I am not pleased that remedying this potential hazard will cost me). So thanks to Frederick personnel for discovering this problem and also to Pete who was so very helpful in arranging for a replacement tire.

Christophoer Orris

Jun 30, 2014

Right from the start my salesman Matt Kessler made a great expression on me. He is very courteous and professional and was always there for me to answer any question I had. I just want to that the whole staff of Fredrick Chevrolet for a great experience. A special thank you to Matt Kessler, Belinda in finance, and Chris from the detail shop! Thanks again!!

Cory Daub

Jun 30, 2014

Friendly staff, clean and comfortable waiting area. Will recommend dealership and my salesman to my friends. (Rick Barlow )

Dennis O'Dea

Jun 30, 2014

I brought in my Saturn Ion 1 for warranty replacement of the ignition switch. The part was ordered and received in a timely manner. I received a follow up call to schedule installation. On the day of the service I was promptly served in a timely manner and the work was done in an appropriate amount of time with a call to tell me my vehicle was ready. The service agent explained to me what and why the work needed to be done. A coupon card was left in the car. I plan on bringing my car to Frederick for future service.

Leslie Tice

Jun 30, 2014

Chuck was great he was not overly insistent on getting me into a car. He showed me some models and recommended me to the Chevy cruise. It had all the features i wanted and was affordable.

Linda Pittsley

Jun 30, 2014

I just bought my 2nd 2500 HD from your dealership and both times the staff was very helpful, especially our salesman - Chuck.

Wilfred Erb

Jun 30, 2014

Hello, Rick and the service team at Fredricks has always given us the best of service and has always worked with us on fair pricing and our warranties. We would recommend the service team to everyone! Linda Erb

Dean DeWitt

Apr 24, 2014

Matt was very responsive to me when my calls to another dealership went unreturned. When I did talk to someone he didn't seem to care about what I wanted. Matt was very informative, returned every call or email promptly and was generally very pleasant to deal with. He worked with me to find the vehicle we were looking for and got me the price and payment I'd had in mind from the beginning. Overall it was a positive experience and not only will I refer friends and relatives to Matt, but I'll be back when I'm ready for my next vehicle. Thank you, Dean DeWitt Schaefferstown, PA

Eric Sidauga

Apr 24, 2014

Found a great looking Chevy suburban 2004 5.3l fully loaded ride and drives nice.

Jacob Mishler

Apr 24, 2014

I was looking to buy used. I had financing pre-arranged with USAA. Matt and George helped me get a better interest rate for a larger amount. I drove away with a new Sonic and I love it! Matt and George were extremely helpful and knowledgeable - low pressure and straight forward. Thanks guys!!

edward walter

Oct 7, 2013

I brought my 2013 Sonic in for inspection and oil change. Everything went well and the staff was professional. A great job was done by everyone

jill garrett

Oct 7, 2013

I brought my vehicle in for a routine oil change and tire rotation. I was also informed that there was a recall for the computer that needed to be done. It all was handled and completed in less than an hour. They service guys were very efficient and friendly.

kenneth long

Oct 7, 2013

I am happy with my service. Thank you for the prompt service.

Mark Zuber

Oct 7, 2013

Your dealership was outstanding Personnel were great it was a very pleasurable experience. Thank, you Mark Zuber

Michael Hinchberger

Sep 21, 2013

2013 Silverado pick up. I was totally pleased with Chuck and the rest of the staff that I dealt with. Buying a new vehicle is a very stressful thing for me and Chuck made it very low stress and simple. He is the kind of salesman I enjoy dealing with! This was my second truck I purchased at Frederick and I hope I get to deal with Chuck when I buy my next truck. That will probably be in about ten years because i like to get close to 200,000 miles out of a vehicle. Because of my experience with Chuck i will refer any of my friends looking for a vehicle to Frederick. Sincerely, Mike Hinchberger

Richard Engle

Sep 18, 2013

I ordered a 2014 Silverado 4 X 4 standard cab WT1500 long bed pick up in June 2013. I picked it up at the dealer on Monday September 9th 2013. It was a long wait but it is a totally different truck then the 2008 Silverado that I traded in. It has been completely redesigned and as always I look at every detail on the truck topside and underside. The entire suspension has been painted or coated and I see no rusty parts any where on the undercarriage. This is a huge improvement over the 2008. Also the cab is quieter and the doors are tighter at the top so I hear no road noise or wind like the 2008. The 2008 was an awsome truck but this is a huge improvement. I like that you can still get manual windows and a manual shift transfer case and still have the comfort of the cloth seats and the My Link infotainment system in a work truck. I have a need for only the basics in a truck and the black grille and bumpers with the Brownstone Metallic paint are a nice looking combination. In a nut shell I can think of nothing that I do not like on my new 2014 Chevrolet Silverado WT 1500 regular cab 4 X 4 long bed pick up. It is a top quality vehicle and economically priced for the needs of normal everyday use. Simplicity at it finest with all the fit and function.

barbara mcminn

Sep 16, 2013

I needed a new key/remote for the 2007 Tahoe. Donna Hetrick was instrumental in making it happen without delay! Thank you Donna, you are the best. The programming took minutes. Thank you.

Brain Moyer

Sep 16, 2013

Purchased a 2013 cruz. My wife loves it and was very pleased with the salesmen who worked eith us.

james beamenderfer

Sep 16, 2013

Because we decided the Cruze we bought was too small, they were able to find us a Malibu and we bought it!

linda bender

Sep 16, 2013

Took my 2012 Sonic in for repairs,was given 2012 ,ruby red Cruze as a loner and fell in love, but reality hit ,my car was repaired. It was like dating a guy one time and you really liked him. thanks

richard engle

Sep 16, 2013

I ordered a 2014 Silverado 4 X 4 standard cab WT1500 long bed pick up in June 2013. I picked it up at the dealer on Monday September 9th 2013. It was a long wait but it is a totally different truck then the 2008 Silverado that I traded in. It has been completely redesigned and as always I look at every detail on the truck topside and underside. The entire suspension has been painted or coated and I see no rusty parts any where on the undercarriage. This is a huge improvement over the 2008. Also the cab is quieter and the doors are tighter at the top so I hear no road noise or wind like the 2008. The 2008 was an awsome truck but this is a huge improvement. I like that you can still get manual windows and a manual shift transfer case and still have the comfort of the cloth seats and the My Link infotainment system in a work truck. I have a need for only the basics in a truck and the black grille and bumpers with the Brownstone Metallic paint are a nice looking combination. In a nut shell I can think of nothing that I do not like on my new 2014 Chevrolet Silverado WT 1500 regular cab 4 X 4 long bed pick up. It is a top quality vehicle and economically priced for the needs of normal everyday use. Simplicity at it finest with all the fit and function.

Eileen Simon

Sep 13, 2013

We purchased the Chevrolet Malibu. We had the most WONDERFUL experience with Fredeick Chevrolet of Lebanon. We Picked the car(we live in NJ and purchase all of our cars through Frederick ) and the next morning it was delivered to New Jersey ready to go!! To date, we have purchased 5 cars through Frederick and would NEVER go anywhere else!! We refer all of our family and friends!!

Cory Reich

Sep 11, 2013

We set out on a mission to buy a Chevy Cruze. The first one we looked at, ended up getting sold while we were there. Our salesman, Chuck Allwein, then said he would find us a Cruze that had everything we wanted. He did so on a Friday night, from a "sister" dealership. Ran numbers, did credit checks, followed by hand shakes, you bought a car. Then comes the following Monday and we find out that the car Chuck had found us, was previously sold and not marked as sold on the computer. Needless to say, we were disappointed. Chuck said not to worry, he was already working on finding us another one. In which he did that afternoon. All in all, from the highs to the lows, it all worked out and we are very happy with our purchase.

David Smith

Sep 11, 2013

We noticed on Labor Day that a screw was in one of our tires. Called the following morning and was told I could bring it in to be looked at that day. They had to replace the tire and it was done in no time. We drive approx. 22 miles to have service & repair work done on our car because everyone at Fredericks gives us the utmost service.

John and Joan Brewer

Sep 11, 2013

Hmm. Let's see what is my story. Well I have the cobalt and the s 10 and somehow they come due together for inspection. So we brought them in together. Usually I get the vehicle serviced at the time I get inspection so everything comes to together. I think the service techs are very good and are very knowledgeable of the vehicles. That's why we like coming back and the people in the service department a very nice if it's feasible. We usually wait on the vehicles and they usually get right on them. Sincerely yours, John and Joan Brewer

Michael Schauer

Sep 11, 2013

Staff was great! Purchased a 2013 Silverado. I would recommend Frederick!

Therese Smith

Sep 11, 2013

I purchased a 1913 Malibu for my daughter's first car....my friend loved it so much she did the same for her son! Saleswoman was amazing, knowledgable and great with me and my daughter...would highly recommend to anyone!

Bette B. Jackson Smith (BJS for the review)

Aug 27, 2013

Three Lincoln Town Cars listed by Cars.com were given my serious consideration. I chose to deal with Frederick's first due to the color of the car and its history provided by AutoCheck. The personnel I encountered were friendly, professional, and interested in making a deal. What pleased me most was that I was promised a full refund of my money or total repair costs of any conditions my mechanic would discover upon his inspection. I am a widow who lives a 2 1/2 hr. drive from the dealership. Due to some body work that was needed and oil and cabin filter changes as well, Frederick's offered to deliver the car to my home upon completion. This was another big plus. The trade of my 2000 Lincoln Town Car would provide return transportation. The car was delivered in excellent condition and inspected by my mechanic within hours of its arrival. He stated that he was pleasantly surprised to inform me that I had purchased a very fine automobile. The only negative condition he noted was that all four tires had dry rot and were cracking. It would be necessary to replace them before winter. The car had a 90 day/3000 mile guarantee but this unfortunately, did not include the tires. At the time of purchase Frederick's was willing to transfer the two, brand new front tires and the two snow tires I had used for one season to the new car, but ther difference in wheel size would not allow this. Therefore, $250 credit was extended to purchase new snow tires as the other tires were stated to be good. My mechanic discovered that they were not. Frederick's was not willing to grant an additional tire allowance, and this was my only disappointment.

Carleen Lutz

Aug 14, 2013

On July 17th, I brought my 2011 Chevy Equinox in for Pa State Inspection, oil change and tire rotation. I ended up purchasing a 2013 Chevy Equinox LTZ. The service department at Frederick is superior and the work performed is very satisfactory. My salesperson Rick Barlow, was very helpful and instrumental me purchasing my new 2013 Chevy Equinox. He worked hard at seeing looked after and also the dealer interests. I have one complaint about the Finance person, Belinda, spoke to me about purchasing the GAP Insurance and Extended Warranty, I stated I was not interested in purchasing Gap Insurance or the Extended Warranty. She would not take no as an answer and kept pushing, then went as far to state, if I did not purchase those items I would be charged for the work I had done on the 2011 Chevy Equinox that day, which the salesman said there would be no charge for since I was trading it on the 2013 Equinox. I could not believe Belinda said that to me, it was very unprofessionally and it reflected poorly on the dealership. I felt she was threatening me; buy this or this is what will happen. Fortunately for me the salesman was there while this was taken place, stepped forward said he would take care of the bill.

Hershey, PA

Aug 14, 2013

Tom Zemba and Jim Allison were very helpful and not pushy, with helping me to decide on a new vehichle. Everything went smoothly! I am very pleased with my purchase! I will tell all my friends and family to try Fredrick Certified Pre-own, for thier next purchase. My 2009 Malabu, looks and rides like a 2013. Thanks again Tom and Jim! Sterling C. Green Jr.

Joel Nissley

Aug 14, 2013

Saw the ad for a truck that I've been looking for (2005 Chevy Duramax)After deciding to purchase the truck, Doug brought it to my home (20 minutes away) to sign the papers, which saved me a trip. Overall it was a good experience. Thank you!

John Kline

Aug 14, 2013

Purchased a 2013 Silverado. Good service Very helpful

Leslie Kegerreis

Aug 14, 2013

brought our 2009 Z71 that we bought in April 2013 in for service work. Also Les wanted the front right brake checked. Ended up the rotor was bad. They were true to the estimated time to fix. Everything went really well and everybody was very friendly and explained well. Thank you for your service.

Misty Zechman

Aug 14, 2013

We purchased a 2013 chevy traverse, and we are happy with the vehicle. Eric brown was an excellent salesmen and he did everything to try and help us with our purchase. Overall the staff was very accommodating with our requests throughout the process. And we will pass the the good word onto our friends about our experience dealing with Frederick's.

Robert Higbee

Aug 14, 2013

My new Volt had a couple of small issues to fix and Frederick made this as painless as possible.... After the parts were ordered, I just had to show up, and keys for a loaner car were waiting for me. Courteous, efficient personnel performed the small amount of paper work, and off I went to my work. Pick up in the evening was very convenient since Frederick provides an after hours pick up service in the sales show room. The folks there made me feel like family, and I am not the sort to say such a thing lightly.

Stephen George

Aug 14, 2013

CRUZE..... NO COMPLAINTS EVERYONE WAS SUPER! TOP SHELF SERVICE!!!

Sev

May 30, 2013

Was not able to lower the price so no sale.All I got is promotional emails after they were not able to work on the price.

Extremely Satisfied

Feb 16, 2013

Thank you Matt Kessler for putting me in my amazing Chevy Spark. I never thought I would be driving a brand new car and here I am. Matt worked with my credit and trade in to get me into a new car for the same monthly price as my gas guzzling old one. Everyone was so kind and personable. I will definately be back to Fredrick when I'm ready for my next car!

Terry

Jun 27, 2012

Thank you Kirk Newcomer, It was a pleasure doing business with you.

Jason

Jun 23, 2012

I was in the market to replace a truck that was totaled in an accident. I am not a dealership (I usually buy private market) kind of person but I gave it a shot and have no regrets. We agreed on a very fair price for the truck I wanted with no hassle or haggling. I left Frederick's feeling 100% confident and satisfied with my purchase. Special thanks to Kirk Newcomer for treating me with utmost respect and making my visit a pleasure. They even returned my rental car for me! What more could I ask for?

fj cruiser

Jun 20, 2012

we purchased a 2012 toyota fj cruiser on 6/20/2012 at frederick chevrolet and toyota in lebanon pa, and just let me say whet outstanding service we received, our salesman kirk newcomer and his team went the extra mile to fulfill our needs, if you want a car and are looking stop by or even look online at frederick chevrolet and toyota in lebanon, and make sure you ask for kirk newcomer!!!

gibbsinoc

Jun 13, 2012

I met Kirk Newcomer, randomly, playing golf at my local club here in Ocean City Maryland. I guess it was meant to be. My wife and I had been looking for a new Sequoia and would you know it this random nice guy I meet playing golf sells Toyotas. We talk over the next couple hours on the course and by the end of the weekend Kirk found exactly the vehicle we were looking for. Everything happened fast, he took our trade, gave us a great price on the new truck, and even drove it down to deliver it within the week. Working with Kirk and Frederick Dealership was the easiest, least hassle car buy experience I have ever had. I have purchased from many dealerships over the years but now I will only shop at one. Great Job Kirk and Frederick Supermarket of Cars!

froggee

Feb 16, 2012

I requested info on parts and service for an engine replacement and as always the customer-service was outstanding!

krzeller99

Feb 1, 2012

I was overwhelmingly pleased with the service I received from Kirk Newcomer at Frederick Supermarket of Cars. As a new buyer Kirk talked me through everything and made me feel comfortable with my investment. He was able to match my desired budget right on with no strings attached. After we signed on the dotted line he spent extra time showing me all the new features before I drove off the lot, and made sure to follow up the next week to thank me again and let me know I could contact him with any questions. It made my buying experience simple and a no-brainer and I thank Kirk for that. You don't see that level of customer service most places these days so for that especially I was greatful. I LOVE MY NEW CAR!!!!

Eagle767

Jan 8, 2012

The dealership was great. I went there knowing what I wanted. I had seen the car on the internet. I got to the dealership, and the car wasn't what I really liked, so the salesman let me walk the lot by myself. I looked some more, and found just the right one. The best thing I can say is, they worked with me at my speed, no rush, no pushing to get me in just any car. I have exactly what I wanted. Thanks.

danny

Jan 6, 2012

I found my 2004 Vette on the Internet, and contact Kirk about the car. I live too far for a visit to the dealership. Kirk sent me a video of the car in such detail as to even be sure to mention the tiny nick on the front bumper. Then he made me a deal I couldn't refuse, and on top of all that, he personally delivered the car right to my front door. What a guy! Thanks Kirk

Chris

Oct 20, 2011

can't believe how easy the entire process was to purchase a vehicle. Staff was great, pricing was great, dealership was beatiful

demmy

Oct 18, 2011

they got great people working there and also know what they are talking about. they will help you out and work till they are able to sell you a car.

tomjen518

Sep 28, 2011

Everyone at Frederick was fantastic. From start to finish they were all very professional and personable. They did not pressure us at all into buying the truck. I've dealt with other dealers in the past and this place is top notch!! Polite, courteous, friendly!! I live an hour away from their dealership and everything was handled via email and phone prior to me arriving. They had everything ready to go when I arrived and I was out of there in less than an hour. I would definitely recommend this dealer to anyone. Thanks again to everyone at Frederick for making my family happy and satisfied customers!!!!

JAMES T

Sep 27, 2011

I was in the market for a new vehicle. Not even thinking of Chevrolet brand.I was favoring the European brands. One day while removing some things from my old vehicle, I came across Kirks business card. (I ran into him locally a few months ago & he remembered me from 2007 when I purchased an ATV from him. After some friendly small talk we exchanged cards.) I decided to look him up on the web, to see what he could tell me about the Chevy line up (also after the way he had treated me during the purchase of the ATV I figured the least I could do was treat him to lunch sometime) When I contacted him he was getting ready to leave for the day and asked If he could return my call in a few minutes. HE CALLED ME BACK ON HIS DRIVE HOME! I probably kept him on the phone for an hour & a half attempting to narrow down my choice of cars. He was the nicest fella. Not once did he make me feel as if I was taking too much of his time. Once I chose the vehicle I thought was right, Kirk even met up with me after work to show me what he had found & discuss options. Little did I know that the Car I had chosen was in New Jersey & he spent his day off driving there to pick it up for me. AT that point I was as anxious as a child on Christmas eve. However due to my schedule I would be unable to take delivery of the vehicle for at least a week and a half. Kirk had the vehicle ready with all of the aftermarket options I'd ordered. Knowing I was tied up with previous engagements & obligations, He spoke to my wife & set up the delivery on a Saturday evening (a week & a half earlier than expected) in the middle of an event I was hosting. At that point. All of my close friends were gathered around at the event, when a low growl came down the lane to where the event was taking place. It was Kirk & my wife, very eager to surprise me with my new Synergy green Chevy Camaro SS. I was completely taken aback. I know kirk had to be on his own personal time since it was 8:00pm on a Saturday night. But he knew how excited about this car I was & went completely out of his way to surprise me! I had stopped in with 3 other local Chevrolet dealerships looking at cars & had a hard time getting any assistance at all, So I left the dealership. One E-mail to Kirk, and before I knew It I had my Rock-star car being delivered to me in rock-star fashion!

WhiteTACOMA

Aug 10, 2011

My situation was a little different since I had to drive a 150 miles to get the vehicle (due to availability issues for the particular build). I dealt with Kirk from the beginning which was just a phone call and I was able to work everything out. Kirk was also able to get the financing set up before I get to the dealership so I don't waste too much time there. Once I got to the dealership, the staff was super friendly. Kirk explained to me in detail everything about the truck I just purchased (I don't think I even asked one question). The next day I got a follow up phone call from Kirk which I thought was real nice.

riles

Jul 12, 2011

i had an all round great experience buying my 2007 chevy avalanche at fredericks. the young gentleman kirk i dealt with was very helpful and quick to respond to all calls. i would definitely return in the future.

spanky

Jul 12, 2011

Frederick's had the vehicle I wanted. Two phone calls and 2 emails and the deal was done. Kirk picked us up at the train station and had everything in order, What a great way to buy a truck! It was worth the miles from Michigan to find a great deal and a new friend. Thanks Kirk! Jim Spink Horton, Michigan

family-type

May 3, 2011

My husband and I had a great experience with Frederick Chevy in Lebanon. Both Kirk Newcomer and Belinda Fratini worked with us to get us a great deal on a 2011 Chevy Cruze ECO. We've been researching this car due to the great mileage, room and good ratings. In our initial car search, we did have a bad experience at another dealership. My husband found Frederick via the internet and Kirk communicated very well...which led us to their showroom in Lebanon, PA. Belinda listened to us and got us to a monthly payment that WE wanted. Kirk even drove to our house to sign needed papers since we couldn't make it back to their showroom. They really were very honest and helpful and would highly recommend their dealership to anyone looking for a car purchase!

Popcorn

Mar 30, 2011

I have shopped at several dealerships in the past, and have been treated with indifference, and even rudeness. Not so with Kirk Newcomer. He was very friendly, and thorough in dealing with me. He had a personal touch(unlike most dealerships I have dealt with), answered any and all questions that I had, and made me feel important. I was a little nervous as I was trading in a car that was sentimental to me. Even though I like to try out a different car each time, I would gladly be a repeat customer of this dealership. I hope it never changes, or that Kirk leaves.

Busy Mom

Mar 25, 2011

Frederick has changed my opinion of car shopping. I was dreading shopping for a new car. The staff at Frederick made it simple and fun! I didn want to waste my time running around to various dealerships. Kirk Newcomer was willing to talk to me before I came in. He was up front and honest about how he could help my family. He didn hassle or pressure me to look at something I didn want or couldn afford. The staff is very courteous, patient, friendly and knowledgeable. I am very happy with our new vehicle and our experience with Frederick!