Ford of Port Richey reviews

RonnieLux

Nov 6, 2016

My Friends Sister purchased a New Focus from Andy a few months back. She only had $500 to put down and he helped her drive out in a new 16 Focus. So I was looking for a sports car and she told me to go to FoPR and make sure I see Andy. I came with no appointment and asked for him. He was pretty cool, great guy to talk to and ask questions too. We checked out a few mustangs and a Challenger, but the Mustang I wanted was too rich for my blood. He told me how to manage and save my money and build up my down payment to get what I want. I'll be seeing Andy around tax time. (He is a no pressure kinda guy) Really a great dude.

Patricia 59

Nov 4, 2016

My son & self arrived at your dealership on 10/15/16. We were there to purchase a truck. We met a Certified Sales Consultant, Dave Larson, in the parking lot. He proceeded to sell us a truck. After speaking with Dave and he did his part, Sales Manager, Mike Hennagir stepped in to continue with the paper work. After all was said and done my son had a brand new Ford F150. Dave and Mike were very professional, friendly, knowledgeable, courteous and patient. Their enthusiasm is contagious. They made the experience a pleasure. Kudos to all!

Gary W

Nov 3, 2016

Noah knew I was looking for something different. Looking for only a Competition Orange Mustang, V8 and standard transmission. No 2016 GT's left in Florida so I waited. Got a call from Noah to let me know a sweet Competition Orange Boss 302 Mustang had come in on trade! (The man pays attention and followed up when he didn't have to! A+)I went to the dealership today. Unfortunately Noah had the day off but I was hooked up with another wonderful salesman, Andy.Andy was an amazing, personable, smart salesman who went out of his way to make sure I was comfortable with the whole process and we went for a couple test rides, GT and Boss 302. He went the extra mile and a half with me because I took forever. Justin in finance was wonderful as well and explained everything to me. Everyone was ontop of their game.Anyway I drive out with a freshly detailed and gassed 2012 Ford Boss 302 Mustang! What a machine. Couldn't be happier with Noah, Andy, Justin or Ford of Port Richey! Thanks again guys and gals.

firefire1

Nov 3, 2016

Plenty of vehicles to choose from. Great sales associates to help you with all your needs. Appreciated Cody Clark for being a good listener and helping us to find exactly what we were looking for.

Andy

Nov 2, 2016

Worked with Dave Larson, he gave excellent customer service and went above and beyond helping me with the purchase of my new 2016 F150 and now working a deal on a beautiful 2016 Taurus. All making himself available for questions as well as having the ability to answer any questions I had and currently have. Thank you Dave and thank you management team at Ford of Port Richey.

gwillett

Nov 2, 2016

Noah knew I was looking for something different. Looking for only a Competition Orange Mustang, V8 and standard transmission. No 2016 GT's left in Florida so I waited. Got a call from Noah to let me know a sweet Competition Orange Boss 302 Mustang had come in on trade! (The man pays attention and followed up when he didn't have to! A+)I went to the dealership today. Unfortunately Noah had the day off but I was hooked up with another wonderful salesman, Andy.Andy was an amazing, personable, smart salesman who went out of his way to make sure I was comfortable with the whole process and we went for a couple test rides, GT and Boss 302. He went the extra mile and a half with me because I took forever. Justin in finance was wonderful as well and explained everything to me. Everyone was ontop of their game.Anyway I drive out with a freshly detailed and gassed 2012 Ford Boss 302 Mustang! What a machine. Couldn't be happier with Noah, Andy, Justin or Ford of Port Richey! Thanks again guys and gals.

Atorres

Oct 31, 2016

I have purchased two new car and a used car She is helpful and goes on her way to help her customers thank you Kathy

gregherath

Oct 31, 2016

I can't say enough about this place or the crew I have dealt with. They are the most professional car dealers I have ever dealt with. Cody was awesome I liked the fact he has called me couple of times to make sure I am happy worth my purchase.

Lexi.Nicole98

Oct 31, 2016

I definitely had a wonderful experience at Ford of Port Richey! The care and service that received there was truly unsurpassable. I was pleasantly surprised by Cody's amiable nature and immense knowledge on a significant variety of vehicles. Consequently, he made the car purchasing process an exceptional one. My experience here was unprecedented and I am very pleased with their lot variety and Cody's amazing interpersonal communication!

Eric Keller

Oct 29, 2016

Nick the manager of internet sales, sold me a 2015 Elantra I found the experience very professional and would highly recommend purchasing a used vehicle from him

ereillyrn

Oct 29, 2016

Kathy Temple has helped us with our last 4 car purchases (New and used). She has always gone out of her way to meet our needs.

JCrawFL

Oct 29, 2016

Came in to look at a few cars I saw you guys had online and worked with Noah. He was extremely helpful with providing the answers to the questions I had. I'll definitely be back!

peanut

Oct 29, 2016

The purchase of my new Ford Edge was by far the best buying experience I have ever had. My salesman Mike Black was awesome. I will refer Ford of Port Richey to my friends.

Randys pianos

Oct 29, 2016

Micheal went above and beyond he not only was completely professional but I believe honest as well it was a pleasure doing business with him.

Steven Beattie

Oct 29, 2016

Wow this guy Brett has been helping my wife and i about a car we bought from old managment company. Well we have got it sorted thanks to Mike Sergant highly RECOMMEND this guy Mike Sergant great job.Also Mark schols was awesome help Great job to your team.

Tammie Scott

Oct 29, 2016

The best... very helpful and friendly will send all my friends and family here because of Micheal. Employee of the month should go to him.

TimHylton/DiannIrick

Oct 29, 2016

I needed a vehicle immediately...Mr. Nicholas Heiden was there to make that happen!! He got us into a beautiful Ford Focus and we are more than thrilled!!! Thank you Nick we will see you again!

fanofford

Oct 27, 2016

On 10/27/2016 I brought my Ford Explorer in for an oil change (by appointment). I arrived about 8am. I explained to the advisor that my wife had an appointment, I hoped to get the vehicle back by 11am. The advisor told me that the vehicle was also due for a coolant flush. I didn't think that both of these service items could be done by 11 but the advisor assured me that they could. I called back within a few minutes, left word to complete both items. After 11am I spoke to the advisor was told that they would call me back on the status. I never received that call. After 1pm the advisor told me I could pick up my vehicle. Upon arrival, speaking to the advisor I discovered that NO WORK WAS DONE ON MY VEHICLE! My time and gas was wasted, the vehicle still needed service. I have two Fords, have been coming here for over nine years. This is no way to treat a repeat customer.

ElTel1

Oct 23, 2016

Took it in for 1st service and the Throttle Body recall. They had some staff out sick and could not do the recall and had to make another appointment for that. All in all not bad, I don't think the wheels were switched around? they did NOT ask for the wheel lock key? makes you think. done in under 90 mins. Car wash needs to be checked, lots of dirty parts left which makes the car look bad, come on guys I know you were short staffed but a little bit of effort for the customer (who pays your wages, wouldn't go a miss)NOTE to internet team, READ the WHOLE email before calling six times to try and sell a car when the request was for a service!!!! NOT at all professional and pretty annoying when you tell the third person to put a not in to NOT call me again

Edward Peterson

Oct 21, 2016

So tired of calling and getting no where. Call to find out what is going on and always get no where. Several times I have been told I will get called right back, NEVER HAPPENS. I speak with Jason in finance today, he promised to call me back never did not surprised. I'm so done with this. Bad business and even better liar's. Wish I never stopped there will do everything in my power to make sure never to recommend FORD OF PORT RICHEY EVER. You guys make car buying horrible. I even spoke with you Farouk Hosein and was promised that you would overnight another temp tag never happen, had to call again to get it done finally got it after driving on an expired temp tag for over a week. Soon I will have to try and get my 3rd temp tag because no one will do their job or care about customer service especially once you get your money for the vehicle. Not even expecting you to respond back because that is how you Guys operate. Had the vehicle less than a month and broke down would not fix it or even look at it said it wasn't their problem had to have it towed to VW . Future buyers Beware of this Dealership

Kb123

Oct 16, 2016

Don in sales and Pete in finance are fantastic employees. You should all take lessons from them in customer service. Great personalities and really know the business. Thanks for a great experience.

MustangGuy21

Sep 9, 2016

I tried multiple times to buy a 2016 Mustang GT from Port Richey Ford.. But they didn't seem willing to lower the price even though I showed multiple cars for far less then the one they had for sale.. Then they had the nerve to tell me I had an attachment to my car for not wanting to accept rough trade in value for my car when it is anything but rough.. smh.. So basically, they want you to pay top dollar for there car and they want to give you peanuts for your trade..

Bellasmom16

Sep 8, 2016

Overall the experience was amazing. Coming in to purchase my new vehicle I was super pleased at how easy my sales person Ricky made the process and made the transaction smooth. Ricky was very patient with me and went over every inch of the car and explain all about my car.I will definitely be back as I am not a big fan of car dealerships but this was a whole different experience, they, made me feel like I was part of the family. THANK YOU TO THE GUYS AT FORD OF PORT RICHEY :)

truckjunky, pjn

Aug 10, 2016

The dealership was beautifully landscaped and the inside was clean and organized. The staff was friendly and my salesperson, Mike Black, was all I would expect from him. I did not feel pressured at any time and the staff worked diligently to provide me with what I wanted. Kudos to Ford of Port Richey

Otis L.

Aug 4, 2016

I want to give a shout out to Ricky Crawford for assisting me in my decision to purchase a new vehicle. He helped make the decision to purchase a new vehicle seem simple and seamless. All of the staff at this dealership were knowledgeable, attentive and friendly. Thank you for an excellent care buying experience.

Gammastapler

Aug 3, 2016

The absolute worst experience I've ever had. Sales guy had no interaction with me during the test drive, wouldn't agree to a price, and then wanted to run my credit without my permission. He then got mad when I wouldn't let him run my credit before the price of the car was agreed upon. Had zero support from the manager because the sales guy was his son. But on the upside to it all--bought a car at a better price right down the road.

David Towns

Aug 1, 2016

We bought a 2014 f-150 limited from Alan Fron back in August of 2015, what great salesman. Answered all our guestions and very helpful and didn't give us the run around with the purchase. Would ask for him again!

Dan Peterson

Jul 23, 2016

Just got home from a 3 hour round trip to buy a car that was not even there!!!!I have been working with a salesman and the finance dept. all day over the phone to buy my son a car.I got approved and was encouraged to drive down tonight instead of waiting until tomorrow, even though we would not get there until closing time. So my son and I jumped in the car to drive 1-1/2 hours to buy his car. We told the salesman that we were on our way, 10 minutes before we get there he called to tell me that our car got sold out from underneath us, but he had others for us to look at for the same price. When we arrived sure enough he had one waiting (not as nice as the one we were there to buy). CAN YOU SAY BAIT AND SWITCH!!!! (I have my doubts that the car was ever there)The manager said to give him a few days, he will try to find what we wanted (for the same price). If he comes through I will take down my review, and write a new one. (not holding my breath!!!!)Stay clear of this place!!!!

Anthony Pick

Jul 21, 2016

I bought a car online and found the dealership professional, honest, responsive and helpful. What a breath of fresh air.

Jem

Jul 20, 2016

Douglas helped me find the perfect hybrid vehicle. I bought the Cmax! 50 miles a gallon in the city, amazing. Douglas showed me all the vehicle stuff and introduced me to everyone at the dealership. It took a bit of time for finance but Douglas was great through the whole process.

Nsmiley

Jul 20, 2016

The whole process was quick and easy. I felt very at ease with the whole experience

-MOOSE

Jul 16, 2016

I rarely write reviews for anything but felt the need to say a few words, about the Ford dealership, the ENTIRE STAFF, and my salesman who treated me more like family, and a close friend. I AM A FIREFIGHTER/PARAMEDIC, PRIOR MILITARY, and have spent my entire life in the service of others, and when I walked into Ford of Port Richey I was floored at the customer service that was given to me...I don't know how, but I felt like Norm from the show "Cheers", everyone new my name, and treated me like family. My salesman, ELIJAH was a no pressure, informative mentor and guide during the whole process, he taught me many things that I thought I knew, and presented the whole picture, and what would be best for me, he did not sugar coat and had me feeling so very comfortable, he told me the "pro's/con's" on everything for my situation, he answered my questions as if he has been doing this job for decades. I HAVE NEVER PURCHASED TWO CARS IN ONE YEAR, but I did at this dealership. ELIJAH is not only an outstanding, honest, respectful young man, but he is a credit to the dealership, the FORD COMPANY, & the community. PROMOTE IMMEDIATELY (even if it means losing him). He answered every phone call, responded to every email, and continued to ensure that my wife and myself were comfortable, kept in the loop of everything going on, and went above and beyond any expectation a car buyer would have. He not only met the standards but exceeded them in every way. IT. DOES. NOT. STOP. THERE!!!! I am not much of a negotiator, and I hate the elephant in the room when it gets to the point of discussing money, car values, trade-ins etc...this place has a ban on elephants, I did not feel any elephants in any room at any time...I can't think of another word then "NO PRESSURE" but again it is the best way to explain it. ELIJAH EVEN WENT AS FAR AS TO COME AND TALK TO ME AT THE FIRE STATION WHEN I COULD NOT MAKE IT TO THE DEALERSHIP...WHO DOES THAT THESE DAYS?! ELIJAH DOES THATS WHO! Then it came time to go to "the room", you know that room where you have to sit with the "paperwork/finance guy" the guy that tries to hose you on everything, up-sell you on everything, and has you sign a million things that most would not understand in a million years...Do you know the name of the guy from "the room" from your last car purchase? Probably not, why would you?, usually you want out as soon as possible, mine was JUSTIN, down to earth, professional, that explained everything to me, but the great thing was he knew my name, he talked to me days before I even decided on a car or price. He explained every piece of paper, every question, and again the "pros/cons" of what was best for MY SITUATION AND FAMILY. I almost wish he had more paperwork for me to sign so I can sit and hangout with him more. Good man, VERY HONEST, VERY PATIENT, and also should be promoted immediately in the FORD COMPANY. I am embarrassed to say I do not remember all the names of all the staff I met, Elijah's immediate supervisor even followed up with me one day, the service department is hands down the best I have ever worked with, and even the car detailer guy, they were all on point. I might apply for a job just to hang out there more! At the end of the day it all falls on the shoulders of the head honcho, do you know the name of the head overall manager of the dealership of the last place you bought a car? I not only met Farouk in passing, or a quick handshake, but he called me, emailed me, walked the lot with me, and sat with me as if he was the lowest guy on the totem pole. He was not a boss, but a leader, a SERVANT leader that not only serves his customers, but his staff as well. If you did not know anyone you would think he was the employee answering to everyone. CLASS ACT IN EVERY WAY. YOU WILL LOSE MONEY IF YOU BUY SOMEPLACE ELSE. GUARANTEED. I WORK FOR THE FD IN PASCO, PLEASE REACH OUT IF YOU HAVE ANY QUESTIONS FROM A SATISFIED CUSTOMER. GOD BLESS, -"MUSTANG MOOSE"

Allen fron

Jul 15, 2016

I had the pleasure of working with Allen Fron. He was very helpful and made sure I was getting exactly what I wanted in a car. He went above and beyond to help me and so did the dealership! Everyone was very helpful in the whole process and made sure I left a happy customer! And I did! I HIGHLY recommend buying a car from ford and I also recommend buying a car from Allen! He is very knowledgable about the cars and all the different features each cars have. He's a very nice guy as well. Made the experience very personable and it was such a pleasure working with him!

Angele Roth

Jul 15, 2016

Car dealerships are always a nightmare. They just are. WOW I am totally impressed with Ford of Port Richey. Allen Fron was so nice and not pushy. How amazing to have a relaxing experience while shopping for a new car. Allen and his manager not only listened to my needs but worked to fill every one. I had a young child with me during this process and you would think that it would have been awful. Allen bought her a snack and she played game while we chatted. I didn't even know she was there.Allen was trustworthy and genuine in our conversation. He really knew a lot of information about the car and was up to date on competitive pricing. He has earned a LOYAL customer for sure !!! Although I didn't walk away with a car today, I will no doubt be back soon with my down payment. Customer service is such a huge deal to me and these guys WIN hands down!!

AshB

Jul 15, 2016

I bought my first car with Rickey . He was very helpful and helped me find the perfect car. I was looking for an orange car but they didn't have the exact one I wanted so he found one and kept me updated with the cars arrival! He is awesome, personable, and I would recommend him.

Buyer

Jul 15, 2016

Great overall experience thanks to the salesman Ricky! He helped us with everything we needed, definitely recommend to go her for a new car !

Christa Dallaire

Jul 15, 2016

I had previously purchased a vehicle from Ford of Port Richey so when my son began looking for a vehicle I brought him up there and Rick Crawford was very attentative to my sons needs and requests. Even though we didn't find what my son was looking for, we will definitely be returning to deal with this young man.

Cloe

Jul 15, 2016

Your salesman, Rick Crawford did an excellent job helping me in my car buying experience. I really appreciated his efforts in trying to find the car I wanted and needed for my family.

Curtis jarrell watts

Jul 15, 2016

My car got totaled so i had to look for a new one. I went in expecting not to be able to get a vehicle. Because this was unplanned so I haven't been saving. Also thinking it was out of my price range. Ness Ginem took the time to give me all of my options and was never pushy. I ended up getting a certified pre-owned fully loaded Ford Fusion( I love that red interior!) The car I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly and that I was happy with the car and not just trying to get a quick sale I highly recommend Ness Ginem from ford of new port richey. If your looking for a good deal I would go there!

Dan

Jul 15, 2016

Elijah is a great sales consultant to work with, I highly recommend working with him.

Donna Bistrican

Jul 15, 2016

Allen Fron and the whole team was helpful and knowledgeable!! I refer all my friends to buy their next car from Allen Fron.

Floyd Cosner

Jul 15, 2016

I absolutely love my new truck from Ford of Port Richey. I got everything I wanted plus more at a very honest price. Our Saleman Rickey went above and beyond and did everything possible to make this a smooth and pleasant experience. I am already telling my friends that when they are in the market for a new Ford to go see Rickey at Ford of Port Richey. Even the guys in finance were amazing to work with. It was a great experience. Highly recommend this dealer. Kudos guys - thanks a million.

Happy Ford Port Richey Customer

Jul 15, 2016

I had a great experience with my Salesman Mason at Ford Port Richey. Was very knowledgeable, professional and courteous with excellent follow up. Highly recommend Ford Port Richey to anyone shopping for a car!

Makayla

Jul 15, 2016

Eljiah did an excellent job helping me pick out a vehicle that I love. His positive and upbeat personality made my experience looking for a car stand out from any other experiences I have had at car dealerships in the past. He was patient in making sure I left knowing exactly what I wanted.

Regorah Evy Kokoris

Jul 15, 2016

The purchase of my 2017 Ford Fusion at Ford of Port Richey was smooth, exciting, and best experience ever. Had the pleasure to work with Rick Crawford one of their sales man. Ricky understood that I am very picky person and not liked to be talked into buying a car I do not need. He have excellent customer service and people skills and knew exactly what car I imagine to have so the search went really fast. He was very patient with me even though it was HOT. Sorry!! Ricky also have a great personality, his friendly and respectful that even made the couple of hours short and fun. Thank you!!

Rossaue

Jul 15, 2016

I would recommend Elijah Hosein at Ford of Port Richey. He takes the time to listen to me, explain things, and answer all of my questions.

Susan C.

Jul 15, 2016

Eli was/is a very good and friendly sales person.Getting out of my Hyundai lease and lowering my monthly payments!

CurtisIronman55

Jul 15, 2016

I came in looking for a car and was told at another dealership that I couldn't get the car I wanted... so I came in to ford feeling down about getting a car. But Ness Ginem said well let's try I test drove some cars I never felt rushed at all so I was Abel to better make decisions and the next thing I knew I was getting into my new car that was the right price and monthly payment ... i came in to ford of new port richey richey upset and doughty doughtful about even getting a car and I left happy that I decided to stop by thanks to Ness Ginem

WCoker_FordOwner

Jul 15, 2016

My experience at Ford of Port Richey in purchasing a Vehicle, and finding one that fit the needs and price took a few weeks. Our Salesman Ness was very patient and helped us find the perfect vehicle for us. I had intended to just purchase one Vehicle for my sister but ended up buying one for myself as well. Over all my experience with the dealership was the best I have had. I did not feel rushed or pressured to make a decision and get out. Like I usually have had at most dealerships I have attempted to buy a vehicle at.Thank you, Ness and Ford of Port Richey

Lillian2016

Jul 11, 2016

Steve was extremely helpful in evaluating situation and had replaced battery very quickly. Spoke with Ivan who I have dealt with before and he was concerned about my problem. They both were attentive and showed concern about my situation. They were thoughtful and were able to reduce my high level of stress.

Nelson Santiago

Jul 3, 2016

We travel 3 hours to buy a car we set everything online with Steve the salesman i spoke with him over the phone we agree price and he sent me everything by email when we arrive to the dealer the manager say that car was sold 3 days a go we waste time and money stay away form this people

Gotj1620

Jun 1, 2016

They told me they hit 4 banks trying to get a better i terest rate than the one got I got from my bank already. Actually they hit my credit at over 20 places. According to my credit report. They kept adding things on like extra minths interest and payment dollars which looked minute but in the end was over 7000.00 more than what I intended to spend. When I told them no I wouldnt do they acting like a bunch of little xxxxxxx the sales person was the worst. I think his name was scott. He had a hissy fit he might as well have started crying acting like that. If I didnt know better I would say he stomped off like a twoyear old. My daughter was there shes only 9 she said she would have been embarrassed to act like he did and shes a kid. Do not go here. There are many other dealerships around. Oh and they would not give me my keys back so we could eat. After being there over 4 hours I asked for my keys several ti.es and finally when I asked someone else I got them. I should have never gone back but I did. I will never make that mistake again. Dont letthe sales person bully you into spending more money than you want just because they waste away your whole day. They are bullies. There should be robots in their place so people dont have to deal with them hounding you following you around annoying the crap out of you. I hate car sales men and this place only made it 10 times worse. Do not shop here

Aleesa03

May 5, 2016

Terrible experience. First I had an appointment and when I get there ivan told me they can't do some of the things I had my appointment for. Then they recommend I get my belts replaced so I did and of course they messed those up and I had to come back (they made them too loose). Then when I called to tell them they messed my car up with the belts they said they could give me a ride home no problem and pick me up. I waited over 45 minutes and my service person Steve forgot about me and I had to remind him I was waiting. I called to see if my car was done and I got hung up on and passed around three times. Ivan said he would be here to take care of me on Thursday and I get here and he is off for the day. Why couldn't he just tell me that? He told me to come to him bc he knew the situation. Steve was trying to help fix it but was so busy he was short with me and forgot about me.

Awfulexperience

May 5, 2016

Purchased a used vehicle from Scott Clarke 23 days ago. Took to mechanic, the front boot is cracked, called Scott and he said I am out of luck since I didnt purchase a warranty. He told me the only thing they check on their used cars is safety issues I have a cracked boot with my mechanic says my steering and my axle will fail eventually I guess that's not a safety issue He said he would have a manager call me it's been 2 days. So I called this morning and spoke to Steve the manager, when I told him what Scott said he proceeded to hang up on me accusing me of cursing at him when what I said was Scott told me I am out of LUCK, very nasty man, refused to help, would not do business with them ever again. I am going to have to repair my car for $620 that they should be responsible for. BUYERS BEWARE!!!!

aeh121324

Mar 7, 2016

I just bought my 2nd car from Domingo Hernandez and I couldn't be happier. The staff do a great job trying to fit you into a vehicle you can afford and love. I will definitely continue to see Domingo for all my future cars.

bumded out1221

Mar 7, 2016

Mike Black was fantastic to work with. Being in the room with two guys shoving service plans down your throat and making your wife think the car could be in the shop every week due to computers on the car. After an hour you would sign anything just to get out.

frank

Mar 3, 2016

bought a 2010 ford fusion the car brokedown in 3 months returned the car was told it would cost me about 5 hundred to fix or would I like to look at something else. thinking the 2010 was crap I opt to get a 2016 ok now I am paying 26,296,52 for a car told don new cant afford 366,20 a month. I was told I signed the papers and there was nothing he could do. stupid on my part be careful when dealing with this dealership. frankmadden4ataol.com.

Phil

Feb 29, 2016

We purchased an automobile from Ford of Port Richey and our experience was fantastic mainly because our salesman, Cody Clark and co-worker Jason listened to what we needed and what we were looking for. Cody made some suggestions which benefited us and we found the perfect car. Cody and Jason went out of their way to make us comfortable and did everything possible to make us happy customers. I would highly recommend ford of Port Richey and must also say all the employees were very friendly.

collins

Feb 9, 2016

I traded my truck in for another one and I just received a phone call (02/09/2016) they never payed the other truck off and is 16 days pass due now. They promised a $250.00 referral fee and it was hard to get this out of them. it took over a month and a call to the manager. If this late payoff affects my credit score I will sue ford I promise you on this.

MADDOG59

Feb 5, 2016

we traded in our 2013 mustang on a 2013 hyundai, thinking it would be eaiser for me to get in, and out of due to my stroke. after about a month we had to travel to ny due to my father in laws passing. this was of a course a horrible trip because of his death, but this hyundai just made it that much worse. horrible road noise to were you cannot here each other talk, horrible ride, hydroplaning in the rain (very scary) etc...so we went and ask our friendly neighborhood ford dealer to help us out. oh yeah, they were they ready! they offered us $8000.00 less for the car that we bought from them 6 weeks earlier...and charging full blown sticker price on a new ford...on top of that they strung us along for weeks, saying they were working on it...horrible experience, rude employees... i thought i was going to have another stroke from trying to deal with these people. so once again the little guy gets screwed...i hope we can get some help from the BBB

joy2barond

Jan 20, 2016

Mike Black. Who is a great salesperson, sold us on a F150 when we had stopped in to get an oil change. He worked hard to get us a great deal. We would recommend the dealership and Mike to anyone that is interested in a vehicle. Everyone we came in contact with at the dealership were great and helpful.

LARRY

Jan 19, 2016

STAY AWAY !!!!!!!!!! i still havn't received the $25 visa card they said i would get for stopping in at christmas time 2015. they have lied to us from the begining.......... we even have it in writing. it doesn't matter to them. WORST BUYING EXPERIENCE WE HAVE EVER HAD WITH A NEW TRUCK FROM THEM....... STAY AWAY FROM DOMINGO OUR SALES PERSON.

N. Sondgerath

Jan 19, 2016

I was EXTREMELY IMPRESSED with the all around Customer Service I received at Port Richey Ford. The Sales Associate that I worked with, "Cody Clak" and the Sales Manager "Craig Spurling" will put you at ease from the moment you walk through the doors. Buying my 2010 Dodge Charger was the most enjoyable experience I have ever had at a dealership. Everyone there made the process run so smoothly, even the financial associate kept me laughing and smiling! I was so impressed with my experience that 4 days after buying my vehicle, I took my room mate in and she also purchased a vehicle. FORD OF PORT RICHEY is the place to go for an unforgettably smooth running experience of purchasing a New or Used Vehicle

Liketheride

Jan 14, 2016

We recently purchased a new car and can't say enough about how positive the experience was. Mike Black was so great to deal with, not your typical car salesperson stereotype. He was very knowledgeable about the car and willing to go above and beyond to make sure we got the car we wanted at a fair price. We have purchased many new cars in the past but have to say this was the best car buying experience we've had. We will highly recommend Mike and the sales team to friends and family.

Henry9Bart5

Jan 6, 2016

Mike Black was a excellent sales person. Very knowledgeable about the F150 I was interested in. I thought I wanted a 4 door short bed, but was more impressed with the Super Cab 2 Door. I love the ride of this vehicle-smooth as my previous import, maybe better.The other sales and finance staff were all very helpful and explained my options in detail that I could understand.Everyone at Ford of Port Richey was friendly and glad to help. The best buying experience I have ever had. My previous vehicle - The Staff was not friendly, pushing warranty programs I didn't need for a lease vehicle. They also would not get me out of my lease into something else. So needless to say I am very happy to be dealing with a dealership that cares about their customers.

Hasey7291

Dec 22, 2015

I bought a new 2015 ford f150 xlt supercrew and traded in my 2014 sierra slt crew cab. I found out that all of the people working there are in this together about taking advantage of the customer. I found out first hand believe me. They weren't paying off my truck til I threatened to put my story about them on the internet. Then they overnighted the payoff to my truck. But I still have not received my rebate of $500 that I am suppose to get in the mail. Stay away from ford of port richey. They'll tell you everything you want to hear. Domingo was our salesman. STAY AWAY from them. You'll thank me for it !!!!!

J&C

Dec 6, 2015

Jason and Tim were a pleasure to work with throughout our car buying experience. Jason even drove 5 hours, round trip, to get us our car, which had been shipped to another location. When we had completed our deal, which they stayed after hours to complete for us, the detailing team had all since gone home... we came outside to find Jason, personally giving our vehicle a quick cleaning (in the rain)! We returned next day for our complete detail and couldn't be happier!

Brad

Nov 6, 2015

Bought my first car ever from a dealer ford of port richey excellent people n very nice they got me everything i was looking for did not epect to get such a good monthly payment and they got me right where i asked for would highly recommend them my salesman was James

Happy Mustang GT Owner

Sep 30, 2015

I can only tell you that I was treated like everyone expects to be treated. I was treated like a family member of the owner. Which I am not by the way. While my car was being serviced I was looking at the new ford lineup. And just for fun I checked on a new Mustang GT. Well needless to Say I am now a proud Owner of a 2016 Mustang GT. This Dealer gave my more than fair price on my Trade in. I can only Say go to a couple other Dealer First than go to NPR Ford and see the difference. Dillon Five was my Salesman. Five Stars all the Way.

Thomas

Sep 12, 2015

They care only about selling you a car and will mislead and lie to do it. After you sign the paperwork they could care less about you or the car. Purchased new 8/14 and pre owned 5/15 and my last at this dealership. Changed the figures on car price but wasn't caught til too late but I ll be the winner long term by finding a quality and respectful dealership somewhere else.

RON

Aug 20, 2015

If you haven't done the necessary research about your new car purchase and deal with Mike Black and Ford of Port Richey finance department you WILL be taken advantage of. Mike was completely untruthful man when I dealt with him. I was overcharged by $ 3,000 dollars because I didn't know better. I admit fault, I went into the dealership without the necessary knowledge of my purchase. I trusted Mike and everyone I dealt with to be honest and fair. I made a huge mistake. I will never do business with Ford Of Port Richey again !

Don & Emma

Aug 16, 2015

Kenya is the best sales man I have ever come across. he was patient and showed many vehicles. He was patient and very honest. He is 11 out of 10. I would recommend Kenya and Ford of Port Richey to anyone wanting a car.

Rich

Aug 13, 2015

My salesperson (Scott) was very knowledgable and the finance team facilitated the transaction very quickly.

John&AnnaF

Jul 17, 2015

Salesmen were polite and helpful.and answered all our questions in a friendly and knowledgeable manner . I would recommend this Dealership to my friends.The dealership has a great layout,. friendly and inviting.

dsmith62

Jul 10, 2015

the manger lied to me on the trade in value quoted me 5000 then at closing it was 3500 it was won of the worst experience I've every had at a ford dealership very high pressure sale from the manger

JBM

Jun 9, 2015

I went in and got an oil change- it was a great experience. First of all it was only $18.95, they washed my car and I was in and out in less than an hour. I didn't even know this kind of deal and experience even existed, it definitely does at Ford of Port Richey. I would highly recommend this dealership to anyone looking for service, or sales for that fact!

Christine. and Kimberly Grovenger

May 27, 2015

I have bought from Sam in the past, so when we were ready to buy again I called him. He had moved dealerships so we drove 2 hr to see him. Sam is a funny friendly gentleman. He almost makes spending all this money fun almost. We took care of most everything over the phone with text and calls, before I ever left home. Ha came to us with our finacal options explained the ups and downs of each between him and Paulie we knew what was happing the whole time.I will drive 2 hr to buy my next car from Sam and Paulie. Thank you for great customer service.

Maxie Berry

May 18, 2015

Was looking to get a more fuel efficient vehicle so after going to quite a few dealerships, I stopped by Ford of Port Richey. I was greeted by Domingo and figured I was just going to be told everything I wanted to hear all for an ending bad result. Well he gave me the complete opposite. Domingo told me all facts but said "we will get you into that car you like" and he did. Domingo made me feel important there and I have zero complaints from there. Ford of Port Richey is my new dealership and it should be yours too! You won't regret going there to see Domingo

Warren of Indiana

May 18, 2015

5/15/2015. Paid $89.00 for diagnostic and almost a 1.5 hour wait. They told me I needed a new servo costing about $500.00 for the part alone. Because of the price, labor, and age of vehicle I decided to change it myself. Bought a servo and installed it my self, NO CHANGE! Spent another 5 hours checking Internet and other possible causes. Found severed wire in feed to brake release switch, blown fuse in same line (fuse was installed in previous recall action by ford to prevent fire), and faulty brake release switch mounted on master cylinder. Corrected problem myself, now works perfectly. An experienced mechanic would have found the problem with or without use of the computer. Go back to playing X-Box. I will never return!,

Heath Powell

May 15, 2015

Jason heard was excellent. He ansered all questions that I had and handled all concerns. Jason was professional and top knitch. He also went above and beyond to insure that I received the absolute best service Possible. I will definately send all my friends and family to Jason At ford Of port Richey.

Bongo

May 14, 2015

Jason Heard is an awesome Salesman! He's very knowledgeable, pro-active, keeps his word. I will recommend Jason to all my friends and family. He's top-notch!!

BRONCOSfan907

May 14, 2015

I went to a lot of dealerships before I found the right one. I also talked to a lot of salesman. Looking for a first car for your first kid isn't always the easiest thing to do, but I couldn't be happier with Jason. He was very knowledgeable with every question I asked and I never felt pressure to buy, in fact I couldn't wait!!! When my next kid is ready for her first car, I'll definitely be back to talk to Jason Heard.

portugo

May 14, 2015

Jason Heard is one of the best salesmen whom I have encountered. His professional dress and demeanor are a credit to this dealership. I am completely satisfied with my purchase and have and would highly recommend Jason Heard and the management team.

Mynewstang

Apr 28, 2015

Amazing people and they work hard to help get you into the vehicle that you want. Kathy Temple was phenomenal and I would recommend her to anyone! Thank you so much!!!!

mike powers

Apr 24, 2015

I really like buying new cars, but I especially like buying vehicles from people that help u get into the vehicle you want , for the price you want.Kathy Temple, and Mike Black, thank you for your awesome customer service and for helping me get into the truck that I've been wanting for a price that was more than fair. But most importantly Kathy and Mike , Thank you for making me feel like family. This is the 2nd truck I've bought from Ford of Port Richey and won't be the last.

Carmen Gilchrist

Apr 23, 2015

I had a brand new BMW that was less than a year old that I thought was perfect so I wasn't really in the market to buy but I was just browsing the lot as I came to visit a friend at the dealership. Dillon took the time to show me the New Explorer Sport and my daughter and t I fell in love with it that I had to buy it. I am so glad I did. It has so much room that I really like that of having the third row so that now I can fit my family together instead of driving two separate vehicles. Great on fuel. I am truly happy with my new purchase and I owe it all to Dillon Gastineau. He made my buying purchase pleasant . I highly recommend anyone to buy from him and to try out Ford.

SusanG

Apr 20, 2015

Dillon helped me from the minute I walked in the door. The purchasing process is always a long one but at least Dillon made it bearable. I got the car I wanted at the prices I wanted. It was a Win Win purchase for all.

apetschoice

Apr 17, 2015

Kathy was very knowledgeable in her market. She worked with me to meet my budget and gave me the best deal for my trade in. She was thorough on making sure the car I bought was inspected and clean with a full tank of gas. I would highly recommend her to anyone looking to buy a car.

kathy wolfe

Apr 8, 2015

I was very pleased with the service and recommendations made . I realized that the cost for maintenance would be too much on my Mitsubishi. I decided to go on line at the dealership, while I was waiting for the oil to get changed . there I found the Nissan path finder 2010. I asked the clerk at the desk while paying for the oil change if I could speak to someone. she introduced me to Kathy Temple I had told Kathy i didn't have to much money to spend however was interested in the Pathfinder. After, negotiating the price, the trade-in and my credit history they once again took a chance with me. Mr. Cohen the Finance Manager worked with me on the numbers and we agreed. I was able to call anyone up from the staff if I had additional questions at anytime even on their day off. I went home that day with the Path Finder after only a couple of hours. David Counsel Had agreed on my purchase on the Mitsubishi back in 2009 and he agreed again in 2015 Thank you David and your staff, especially, Mr. Hernandez, who worked with me on the trade-in deal. Yes!! i would recommend my friends and family to purchase a vehicle from Ford of Port Richey. Thank you !! Kathy Wolfe PS Love the Espresso !!

pcon40

Feb 22, 2015

Great experience. Mike Black was knowledge, courteous respectful of my time. I bought a great car at a great price and would recommend Mike and the dealership to anyone.Phil Conforti

bandit

Feb 5, 2015

Best service experience ever, Toni Governale was outstanding in every way. I bought my 07' mustang gt in for an oil change and left with the feeling she really cared. Nice to know she was extremely knowledgeable and that she's working so hard for Ford of Port Richey.Sincerely, Paul BarcaNew Port Richey, Fl. 34653

mpcarzeri

Feb 2, 2015

I've been to many dealerships in the past and none of them have rivaled the excellent service department of Ford of Port Richey-My service advisor Toni is knowledgeable, honest, and a pleasure to deal with. I highly recommend this dealership

Cabinboy1

Jan 25, 2015

I went in for an oil change and was met immediately by Steve wollack. He talked to me like a neighbor,shuck my hand, and told me it would be done in no time. 35 min. later he told me it was ready, I found they washed it and steve had even found a coupon so my oil change was even cheaper.

Purer

Jan 22, 2015

We had an outstanding time at Ford of Port Richey! Kenny Keegan was our salesman and he gave us a top notch car buying experience! We will recommend him to everyone we know!

fordguy

Dec 12, 2014

I purchased mats for one of my two vehicles recently purchased thru them.. and paid with cash for the mats... they didn't fit so I returned them next day and was told I could not get my money back and would have to wait for a check to be cut from corporate office. Parts clerk was very nice and helpful but parts manager was very rude and unprofessional. I tried to see owner but he was not available nor was any other higher ups at this dealership.. I was finally seen by another person; she was helpful but told me to come back in an hour and she'd try to give me a check! I went back an hour later... waited a another half hour and finally got my check for the full amount of my cash purchase. I was glad to get my money back because its close to holidays but was disappointed in their customer service to say the least...may consider another dealership next time.

Caroline McLean

Sep 8, 2014

I went looking for a new SUV and Stephen showed me what I wanted and I choose to drive one of the GMC vehicles. No pressure, just kind couteous service and I went out the door with my new car. Stephen even came to my house the next morning when my car didn't start, just needed a new battery. As for him when you stop in, he is intergetic and happy, but no pressure salesman. The staff here was absolutely professional, I am happy to do business with them and will in the future as well. Thanks Stephen.

tmckeon

Aug 10, 2014

CHRIS LITTLEPAGE AND DON SMITH WERE GREAT. OUR EXPERIENCE WAS WONDERFUL NO PRESSURE AND WE GOT WHAT WE WANTED. CHRIS WORKED WITH US UNTIL VERY LATE TO GET US INTO OUR SUV. "FORD OF PORT RICHEY WERE EVERYTHINGS ALL-RIGHT MON!!!"

Thomaswenk

Aug 5, 2014

Thank you all at Ford of Port Richey.. Selecting a car with Don New is always easy. He is very knowledgeable about the financing as well as the sales transaction.

Mr.B.HHS

Aug 4, 2014

Chris took the time to learn our situation and found the right deal for us...then he did one better, he combined our deal into a double purchase!

Eringerhart

Aug 2, 2014

Was an awesome salesman. Will do business with ford of new port Richie again.we bought the left over fusion energi got a huge deal from Chris . Thank you for everything.

Cmaxbuyer

Aug 1, 2014

I have never seen such a nice personable sales person in my life. Chris Littlepage is like a family member not like a pushy salesman that I've bought from in the past. I recommend anyone to go see him to buy your next car. Thank you Chris

LynnHart99

Jul 28, 2014

Our overall exerperience with Kenya and the team at Ford of Port Richey was outstanding. We would recommend them to all of our friends and family for future purchases.

Dmyers3923

Jul 22, 2014

"The dealership where people come fist" what a load of bull that is. Once this dealership sells you a car they never want to hear from you again. From the receptionist with the horrible people skills and crappy attitude all the way up to the managers they treat you like you are just an inconvience to them. And the service department is no better. They just try to rip you off. Stay away from this dealership! And if you do happen to go there and a salesman named Domingo approaches you you better run. After 5 min with this guy you will need a shower. The only positive thing I can say for this place is Donald Smith. Donald you should really find a dealership worthy of your customer service skills.

52101735

Jul 1, 2014

I went to Ford of Port Richey just to look around. I had a young salesman, and I can't remember his name, come to help me. We got on his golf cart, and I answered a few questions. I kept repeating "NEW", but he kept pushing used cars. After 20 minutes, he had to go get help. Mike came out, and we looked and talked for about 1 hour. Mike is a great guy, no pressure. "Chris" is the reason I will NOT return to this dealership, as I do not like any pressure, and I do not care for anyone who doesn't listen to me, especially when I am spending $50 thousand dollars.

butchs6

Jun 29, 2014

Chris Littlepage,Wow what a young man! We had such a good experience with him. Chris greeted us in the parking lot, talked with us a little to find out what we were looking for. We were asking for a used affordable gas economy car, we first looked at the prius as we talked Chris suggested the C-Max he brought it to us and we took it for a drive and love it! It was more affordable payment than the Prius. We felt very welcome almost like family. When anyone would walk up to the desk while we were filling out paperwork to ask Chris a question he always introduced us and made us feel like a part of the conversation and not just customer, it was nice.On the evening we brought the car home, parked it and then wanted to take it out later for a drive and we could not start the car so we called Chis and told him the problem. Chris said he would stop by on the way home to check it out. He did, the problem was us not the car. we were not use to the battery/gas car and could not hear the engine running. Chris explained again to us what happens and why the car is quiet, He was very patient with us and acted like it was no bother to come by at 9pm to check on us. It's to bad there aren't more salesman like Chris.Louis TamayoWorked very hard with Chris to put together the right package for us. Always a warm friendly smile and we felt secure that he was doing the right thing for us. We bought a new car in 2010 and 2012 and Luis handled both of those for us. we are so pleased with these 2 young men and how they conducted themselves, We will defiantly come back for our next carThe only compliant is the wait we have each time we come in, that's the reason for the overall experience was only average.

rogerrunion

Jun 29, 2014

Chris Littlepage was an amazing sales rep to work with. He went out of his way to find us the right family car to fit our needs. He walked us through every step process. Chris really cares about his customers and takes his time during the deal. We didn't feel like he was rushing us to make a decision. Chris has a great personality and made buying a car a very pleasurable experience!!!!

bobandsuesnewford

Jun 1, 2014

Chris worked very hard to get what we needed and wanted, and the financial services people were awesome also! Will recommend my family and friends to come here for their auto needs

trelloops1

May 26, 2014

My experience at Ford of Port Richey was great, this was my second time buy a truck at Ford of Port Richey. I like all the information I was given and the salesmans are always friendly and Chris Littlepage was very helpful even at the sales.

mypoorfeet

May 4, 2014

upon arrival we were greeted very friendly by everyone. our salesman named chris littlepage was very helpful and drove us around the lot to find the car that we were interested in. unfortunately the car that we wanted in the color we wanted was not available. so our salesman called a sister store to locate the right car and right color. upon receiving our car he was very knowledgeble about all the working about the car,

ronjojon

May 1, 2014

Chris Littlepage was very personable and helped us find the right vehicle for our situation. He was extremely professional in all aspects of the visit. Jerry Cohen was very helpful with the financial process. He explained all the options available to us with a smile. I must say, everyone we encountered on this visit was very friendly. Thank you Chris!

Thomaswenk

May 1, 2014

All I can say is Ford of Port Richey Rocks. I'm not one for leaving reviews. Don New Lewis Tamayo and Steve Wollak they are definitely customer service. The customer comes first. I recommend that you go to Ford of Port Richey and they will take care of you they are definitely the best.Thank You Ford Of Port Richey. Thomas

rfustino

Apr 24, 2014

These folks are great, all top notch. Everyone is a pro and knows the answers to your questions. Not only that, they really when out of their way to make a customer happy. I have come to love that about Ford of Port Richey. They have done this now twice for me in the last 6 months due to some extenuating circumstances, including: returning a lemon and then again after totaling my car, No serious injuries thank goodness. Just a little over 6 months ago, I returned a lemon, and the folks got me an incredible replacement w Ruby Red finish. I ended up with all the original options and more on the new Mustang. It was about the same amount of $$, nice job! Well done. I was very happy. Next, I was in an accident, just after 6 months of driving my new Red Mustang. I survived the crash exactly the way the car was designed , Ken told me looking at the wreck with me..."the hood went up in a triangle, preserving the front windows from crashing, and the engine dropped, so as not to push thru the firewall on a front collision." Airs bags went off, front and side keeping me very still in the cab. He said, "if the impact were from an even higher speed the engine would have dropped to the ground and the car would ride over it.". The car is a testament to Ford Mustang safety, he said. and he was right. I want another Mustang, I said. We got some great incentives now, he said. ... and they did. I really wanted an electronics package on the next Mustang, which turned out to be White. I am adding black race strips this week, Prime 2, Gloss Black (Boss 302 style) . I worked with Chris on adding the options to be the same as the last car, plus a new one, remote starter. It was a tuff situation, totaling a car, but all at this dealership became my friend in the process. Thank you! PS. I just applied for a sync evangelist position at Ford. Put a good word in for me, huh?

g35326

Apr 5, 2014

the reason I gave review I did is the ford people were very nice to my wife and I . so I would send any of my friends and family to them buy a car.

laurie611

Mar 31, 2014

CHIS WAS GREAT HE WENT ABOVE AND BEYOND TO MAKE US HAPPY WITH ARE NEW PURCHASE HIS KNOWLEDGE AND CUSTOMER SERVICE SKILLS ARE AWESOME YOU YOU BE PROUD TO HAVE AN EMPLOYEE LIKE HIM ON YOUR TEAM,HES VERY SINCERE AND TRUTHFUL AND MADE GETTING A NEW CAR A RELAXED EXPERIENCE IM SO GLAD WE WORKED WITH HIM THANKS CHRIS AGAIN ONE SATISFIED FORD OWNER WILL RECOMMEND YOU TO AL MY FRIENDS MRS LAURIE VELEZ

mustangsally14

Mar 24, 2014

Chris is the best sales person I have ever delt with when purchasing a new car, he knows everything about these cars he's not like a salesman he's more like your friend. Not pushy at all I will recommend him and this dealership.

zacboy

Mar 24, 2014

We went to lease a new truck, in the past the pressure to buy or lease was very uncomfortable for my wife and myself. But here, this time we were very happy and pleased buy our experience. Everyone was so nice,things moved along and we did not have to stay there all day.We went home and came back when our new truck was ready. Things could not have turned out any better!!

malanotte

Mar 20, 2014

Both Ken, the General Manager, and Chris, the Internet Sales Manager went out of their way to provide me with help that I was desperately seeking. My husband had passed only a couple of weeks before my visit to this Ford dealership and, not only did they go above and beyond, each in their own way, to provide me with help and answers that I was trying to obtain regarding my husband's loan on his 2012 Ford Escape, but they gav e me a great deal on a new Ford Escape Titanium.Chris was extremely knowledge, professional and customer-friendly. I would be only too happy to recommend him to anyone I know who is interested in purchasing a new or used car.

aprilmorgan1964

Mar 15, 2014

Chris was a very polite young man n very frienly got us a very good deal on a great car would buy another car though him n your dealership

tmorgan1989

Mar 15, 2014

Chris is an amazing salesman and so much fun to deal with. I love this place and will tell all my friends to come here.Thank you for a great experience.

44tony44

Mar 9, 2014

The decision to purchase a new truck was one which I did not take lightly. Which manufacturer, which model, which trim etc. I have to admit, all of the options and features let alone the prices made me, to say the least a little nervous. I conducted my due diligence, I visited many dealerships and test drove a multitude of trucks in the Big Three's line up. After all was said and done, Ford won my vote. After reviewing all of Ford's trim levels I decided on the F150 FX 4 with the 402A package in Ignot Silver. My only issue, which dealership to deal with. By no means am I a novice to the car purchasing arena, as I have purchased four new vehicles in the last five years. I just love the "duel"; the verbal jousting. Any way, I digress, back to my point. I visited three Ford dealerships looking to make my purchase, the first two were exactly the same. They sent speed talkers and special effect wizards my way, all trying to mystify me and throw me off my game, which I proved not to be so easy. Needless to say, they fails and lost my business. After asking around and hearing the great experiences others had with Chris at Ford of Port Richey, I decided to give him a go. I headed on over and within an hour (or so) I was the owner of a brand new Ford F150 FX 4 with everything I wanted and most importantly, at a price I was more then happy with. If you are in the market for a new Ford, I highly recommend you head on over to Ford of Port Richey and ask for Chris Littlepage, you will not be disappointed.

Cogdill

Mar 7, 2014

My experience was great. I have bought a lot of Fords and I don't have time to mess around. I got everything I wanted and more.

Andy10

Mar 5, 2014

Excellent service, very friendly, and professional. Felt I was welcome as soon as I got out of my car. Treated me like a human being instead of a piece of meat they could squeeze money out of. I would recommend anyone to this place!

juanjacobs

Mar 5, 2014

Chris really worked hard on it. I would really recommend Port Richey Ford. Thanks Chris. Yes we will definitely be back to work with Chris littlepage

Justinstewart2

Mar 5, 2014

Such a great experience.. Something you don't find while car shopping these days.. The employees at Ford of Port Richey will work hard to make sure you have the best possible experience.

mearesplumbing

Mar 4, 2014

I had a great experience buying my first truck from Chris Littlepage at Ford of Port Richey. He was able to answer and handle all of my questions about owing my first truck. Chris was very courteous and knowledgeable! I would recommend anyone to Ford of Port Richey and will continue to do business with them in the future!

Jdlema

Mar 3, 2014

I walked in to look at ford escapes. I walked out buying one. The car is perfect for myself and wife. Chris Littlepage never pressured us into anything. Just showed us product and was very nice and had a great since of humor. He was very knowledgeable and helped after the sale to set up all the computer details for phone etc. Great place. Would buy another car there.

Krysstewart24

Mar 3, 2014

We purchased a 2014 Explorer and love it! Our salesman was excellent and we will definitely continue to do business here. If you are looking for great service I highly recommend Ford of Port Richey

Revronstewart

Mar 3, 2014

Chris littlepage was an outstanding salesman who I will recommend to my friends and family. The ford of port richey dealership showed eon thing but extream professionalism and I was very pleased.

Ronstewartsr

Mar 3, 2014

Very happy, was treated great. My salesman Chris Littlepage was very knowledgable and I would highly recommend this dealership and ask for Chris if you want to get a great deal

MamaMiaaa1

Mar 2, 2014

This dealership is the best that I have ever dealt with. Our salesman Chris Littlepage was not only extremely knowledgeable of the car we purchased but his personable touch that he gave our family was outstanding. We liked dealing with them so much that we bought two cars that day. I would recommend this dealership to all my friends and family.

yankeeman2014

Feb 28, 2014

Owner David Council and employees ken Bruning, Jack Calcut, Jerry Cohen treated myself and my daughter very professionally and courteously.They negotiated a very affordable and feasible deal for our purchase of two 2014 vehicles ( Ford Focus). As my daughters carhad the engine sieze during the day and was rendered a total loss and she was in dire need of transportation for her employment..

msjulie01

Jan 28, 2014

Chris was very knowledgeable of product. He was helpful after the sell. He was very friendly and courteous.Would recommend him to any of our friends and we would purchase another car through him.

pgriffin13

Jan 18, 2014

Found what I wanted online. Sent message to dealer and received call from Domingo in less than 5 minutes! Did most of the details and negotiation on phone. Saved the car until I could get there next day. Financing with Justin was quick and easy. Best car buying experience EVER!

pappy177

Jan 14, 2014

I have an old 1995 f150 with 208,000 miles and found them fair and very honest. They went out of there way to show me what was , is wrong so I can attempt to repair it myself. (money is tight and truck is not worth much)Fine dealership!

MimiC

Jan 2, 2014

CJ is the most caring salesman, he will run all over the place to ensure his customers are happy. His passion and love shines in his person-ability. The best experience I have had buying a car. CJ will listen closely to his customer and try every-way he can to get the customer what he/she wants. He cares. Need a great knowledgeable saleman see CJ!!! Shawn was super awesome he works diligently to ensure the best bank and rates are chosen. He puts forth the extra work to make sure his customers are well taken care of. Shawn also ensures that every detail is covered.....wow!!!!!! With both of these great guys I can not tell you how pleased I am. When I trade in my car I will return here ONLY!!!!!. My experience was a dream come true. They're like family now. Thanks Guys many blessings!! ;)

klcannuity

Dec 16, 2013

I am very happy with my over all experience at Ford of Port Richey. Everyone was very helpful - especially C.J. Leverance, our sales consultant - he went above and beyond to satisfy all of my needs.

RobD72

Dec 16, 2013

I was getting tired of my old 89 F150. Ran good when it was running, but old trucks need constant fixing it seems. My neighbor had come home with a new 2014 Mustang from Ford of Port Richey, and suggested I go up and talk to their sales guy CJ. I really wasn't looking for a new truck payment, but I was tired of wrenching on the old truck, and figured it was worth at least taking a look.So my wife and I went up, talked to CJ about price range and payment max, etc... then took a look at a few trucks and I found a beautiful 09 Lariat with all available options from leather interior to back up camera to tonneau cover, and took it for a test drive, super clean, drove awesome so I went from "I don't really need a truck" to "I want this truck".But then came the dreaded paperwork, right? Wrong, CJ was by no means a high pressure typical salesman. Got lower payments than I had requested, great interest rate, more for my trade in then I had expected, and I even ended up getting the extended 2 year drive train warranty, 5 year tire and rim replacement, and GAP insurance and still came in under my budget.I've had the truck for several months now, and absolutely love it. Called in this past weekend to get my first oil change and CJ got me in the same day, I waited no longer than 20 minutes and it was done, and they ran it through the car wash too!Super service, great deal, and CJ was an excellent guy. Go see him, You'll see I'm right.Thanks Ford of Port Richey! Merry Christmas!

Chad

Dec 13, 2013

I don't know about any of the services here because the sales agent was so rude we didn't get passed the initial conversation. I highly advise everybody to not do their business here.

His_n_Her_Mustang_GTs

Dec 6, 2013

CJ was extremely knowledgeable about the Mustang, especially the various vehicle operational settings. He answered every question truthfully and completely. We were going to purchase one, maybe two, Mustangs from one of the local Ford dealers and we didn't have a preference. CJ is the sole reason why we purchased two Mustang GTs from Ford of Port Richey.

Woodybly

Dec 4, 2013

Former Jingle Writer, Salesman, and Performer in 2000, for Toyota of Gastonia, in Gastonia, North Carolina. So, I'm very familiar how people should be treated in the car buying process.I purchased a 2011 Ford Explorer, and a 2007 Ford Escape for my daughter, from Ford of Port Richey in March, 2012. I was treated with expert advice, and respect at that time by Salesman Donald Smith.A couple weeks ago I stopped in for regular Service, and fell in love with the 2014 Ford Explorer, and a 2013 Ford Edge for my daughter. Once again, I was assisted by Salesman Donald Smith with concern, knowledge, and professionalism. I purchased both vehicles.I am very happy with my purchase, interest rate, and payments. Last but not least....I love those Fords.

Bdelaosa

Dec 1, 2013

My sales associate was knowledgeable and courteous with our needs. Owner as on floor greeting and every customer making sure every one was being given the best service. The Gm was very helpful explaining all operation of auto while sale associate was explaining to my wife,on her car. Highly recommend.

lara352

Nov 21, 2013

The Ford dealership of Port Richey has a very large selection on used vehicles and new vehicles. Everyone in the dealership is very nice, friendly and professional.They try to work with everybody to find the best vehicle and deal for you. If they don't have something in stock they will try their best to get it for you.

ejztuk

Nov 20, 2013

Kathy was a great sales person. She didn't pressure us and she explained every question we asked her, especially about the Sync in the 2014 Ford Escape that we bought. We liked her enough to go back and purchase a 2nd hand Nissan Sentra.

elizabethdushkewich2012

Nov 17, 2013

Mr. Don New Rocked!!!I must say not many individuals would have treated my husband and I as seriously and professionally as Mr. Don New. My husband and I were traveling in our 2005 Chevy when we broke down right across the street from the Ford dealership located in Port Richey, Florida. Now, there is something you need to understand about me. I am one stingy woman and I was fighting to keep that old Chevy until it rotted away. I did intend on buying a second car, something bigger for the family. Yet what you want is not always what you get. But sometimes things workout way WAY better than planned and that is what happen here today. So here is our story. So like I said we broke down. We tried calling our mechanic, other mechanics, friends, family, a tow truck and no one was home...lol. It was a Sunday so that's what you get. My husband and I have good credit and we have the cash so we said "ok" that day and decided to let that Chevy go because we have had enough of the old Chevy and we wanted to move up in the world. So anyways, the traffic was too crazy to cross and I said to my husband why don't you give them a call and see if they will work with us today. Now, I expected them to hang up or say no but he didn't. Mr. Don New pretty much said "Hey, let's take care of you today." He was so kind and the funny thing out of everything was he knew exactly what I "ME" wanted and needed in a car. And yes he took care of my hubby too when he showed us a beautiful 2012 Chrysler Town and Country Van. And I know what you the reader are probably thinking why would your husband want that vehicle. Well it came with everything. Leather, Buttons that do everything, a TV and DVD player... Do I really need to say more. Honestly the scariest thing to me was I didn't tell Don the vehicles I had been looking at. I didn't tell him that I was looking at a Chrysler Town and Country until after he brought out the perfect van for my family. It was scary. We fell in love with the first vehicle but it was the one. We are happy now. I feel like Ford got the bad end of bargain with my old Chevy as a trade in. So with all of this said I would like to thank you Mr. Don New and everyone at the Ford dealership in Port Richey, FL.

JJHawley

Nov 17, 2013

Chris and Luis were very helpful. They really took the time to answer all of my questions, and they were willing to work with me on the price. Overall, it was a completely excellent experience. I love the car that I bought, and I will recommend that any of my friends looking for a car go to Ford of Port Richey and ask for Chris and Luis. When it came time to talk about warranties and payment, Justin was very helpful and explained everything in a way that was easy to understand.

ldukie7

Nov 16, 2013

We asked about all the SUV's and were showed them. The color that we requested, was not on the lot so they ordered one. We were pleased as soon as we saw it.

sharonShaw

Nov 15, 2013

We visited Ford of Port Richey to look for a new vehicle. Chris was right there to help.Very courteous & helpful. Follow thru was great

mustangnic

Nov 7, 2013

Chris Littlepage is the sales person everyone should use. No haggle, no pressure, no nonsense. Thank You for your help with the purchase of my car!

MELINDADOLLAR

Nov 6, 2013

Great experience love the new truck. I recommended 2 other people who also bought trucks in last two months don new was awesome would recommend again

godamc

Nov 5, 2013

My wife and I went to the dealership to have work done on my F150 and look at a new Mustang convertible. C.J. showed us the convertible they had. He pulled up, on the computer. a few Mustangs in the color I wanted, to show me what they could get for me, from other dealerships. He listened very well. He said that they had an excellent condition, used 2011 and that he would like us to look at it. There was no pressure. We looked at it and C.J. asked if I would like to take a test drive. I did and I loved it. We are now the happy owners of the Mustang. I have purchased from 2 other local Ford dealers in the past. I would highly recommend Ford of New Port Richey and when you go ask for C.J.

Cody44ford

Nov 3, 2013

Awesome experience! I went in there looking for a car with good gas mileage and Kathy was very nice and not pushy at all, she made it easy to buy a car that I actually had fun. I would totally recommend this dealership and Kathy Temple. I will definitely be back for my next car.

Gianni1985

Nov 3, 2013

Thank you to all the staff at ford of port Richey they were able to help me with financing my first vehicle I love my new car Thank you domingo for all your help...GREAT EXPERIENCE

Joansie

Nov 3, 2013

We ended up not buying a car that day but will come back when we get our taxes back he was great. Spent a lot of time with us knowing we weren't ready

Unique07

Nov 2, 2013

Why this was a great experience. This was the easiest, less stressful experience purchasing a vehicle I have ever experienced! I felt as if there was no pressure and no games of battling back and forth.I couldn't of asked for kinder sales person-Sincerely!Chris listened, I mean honestly listened-Thank You

pattyac

Oct 29, 2013

I was looking to buy a new car but wasn't sure where to start. I am test driving different cars to see which one best fits my needs. I decided to try Ford of Port Richey because I hear such great things about them from many people. The salesman, Domingo, was very kind and showed compassion towards my needs. I wanted to test drive a 2014 Ford Fusion but wasn't able to make it to their lot that particular day so Domingo actually made the time to drive the car to my house so that I could test drive it. I have never had such great service as well as the salesman know so much about the vehicles! Also, the price was just right to fit my budget. Ford of Port Richey is lucky to have a salesman like Domingo!

tiffanymixon

Oct 29, 2013

I went in to trade my 2011 mustang with a brand new 2014 ford Focus, Willie Taylor was my dealer and he was GREAT! I would definitely recommend this dealership and ASK FOR WILLIE! He's so down to earth and will honestly get you the best deal. He didn't leave me to try to sell a car to someone else, he stayed with me through everything and he felt like family. He talks to you like family, he helps you out with everything and he's so reassuring. I have given this dealership and Willie Taylor all 10's and all "great" reviews because he truly is one of a kind. Thank you Willie Taylor!!!!-Tiffany (a very pleased customer)

Bill987

Oct 28, 2013

I've purchased multiple vehicles from Don New at Ford of Port Richey. You owe it to yourself to go see him first if you are market for a vehicle.

Joeshmoe820

Oct 27, 2013

I went in, explained that I was looking for a Focus or something equivalent, and Don New showed me exactly that. He showed me a variety of Focuses, and we found the one for me. I got a great deal on financing as well, and the car's been great since! Overall, Ford of Port Richey offered top quality service for me.

BettyW

Oct 25, 2013

Chris was a great salesman as I told him I hated buying cars because the sale's person really never listens to the customer. But, Chris was great and listened to exactly what we wanted. He is a great asset to your company. I would recommend him to my family and friends and the next time I am looking to buy I will be back.

kcandant

Oct 25, 2013

I went into this dealership knowing I wanted an SUV that was better and less expensive than the one I already drove, not really believing that was possible. I told Chris what I was looking for in a car, ie: power seats, alloy wheels, good gas mileage, and Sirus Radio. He knew exactly what I wanted and went out of his way to get me the deal I was looking for. I only had to test drive one car,(the one I bought) which tells me Chris was listening and not wasting my time. They even were able to take a decal off my old car and put it on my new one for me. I was very pleased with the whole experience, even met the owner of the dealership when he came over and introduced himself after we had picked the car we liked. He was very pleasant and made me feel that my business was appreciated by him. I would definately recommend this Ford Dealership and Chris to others.

deputytem62

Oct 21, 2013

I had an excellent experience at Ford of Port Richey, thanks to Chris Littlepaige! Chris worked very hard to make my deal happen. I don't believe I have ever had such a energetic, polite, and professional sales person.

JoannyB

Oct 15, 2013

I would like to thank my sales rep, Chris, for providing us with a wonderful car-buying experience from start to finish! I love my new Mustang! I would definitely recommend this dealership to all my friends and fam!

Ladywings

Oct 14, 2013

I would recommend this dealership to all my friend and the sales and finance people. They couldn't have done more for us if they tried.I give the people there a 100% for all their help and friendliness. What a pleasure it was to buy my new Escape there.

eze11881

Oct 13, 2013

Great costumer service. Chris is very knowledgable in the products he is selling. Will recommend this dealership to everyone. You have a repeat costumer here.

Nihte16

Oct 13, 2013

During my visit to ford I was greeted kindly by Mr. Littlepage. He was a very nice salesmen who did not pressure me and I felt still in control. Sometimes visiting other dealerships I always felt pressured to get a car that I do not want. Mr. Littlepage was able to show me a very nice ford mustang and was very knowledgeable of all the cars features. When we took the car out for a test drive Mr. Littlepage told me all about the cars interior and the engine. Unfortunately due to the some financial issues I was unable to get the car, but I do look forward to future business with Mr. Littlepage so I can get the car I want. Lastly, It was a great visit and I highly recommend anyone that is seeking a ford to visit port richey ford and find Mr. Littlepage.Thank you,Peter Miceli

costaanthony12

Oct 12, 2013

i went in to ford of port richey richey for a cheap car I needed to be at 5 grand or so.Chris informed me that its hard to get something like that but he will talk to his boss and he will do his best so he came back found me a nice little low miles car and he said i dont even need the full 5 thousand i can give this car to you for 4500 so i was happy . hes not the type of salesman thats out to get you right then and never think of you again, hes like a part of the family he cares about your situation and builds a friendship for life. thanks chris for taking care of us and our family.

jennmalik

Oct 12, 2013

My sales specialist, Chris Littlepage was great to work with in buying our new cars. He listened to what we wanted and did everything possible to get us through the buying process. Chris explained all we needed to know about the car we purchased. He took a lot of time to make sure we got what we wanted and explained the whole process to us. I will defiantly go back to Chris Littlepage for all my car needs in the future.

fx2man

Oct 10, 2013

I went in for a oil change and i was walking around looking at different trucks and vehicles Chris approached me and asked if there was any information he could get for me I said no my trruck is in service but thanks and he said thats fine what vehicle are you getting serviced so i told him 10 f150 i purchased brand new. well he didnt pressure me or anything he just asked if he got me into a brand new 13 with more options for a less payment would i consider it because he said he need nice decent trade ins for his dealership, well cut to the chase he dropped my payment $50 and i got a fully loaded fx2 versus my xlt i was driving. I truly recomend this sales person and his management team at ford of port richey for making me happy with the deal they provided. Thanks Chris and Luis .

Chantalsweetness

Oct 8, 2013

Thank you to all the staff at ford of port Richey they were able to help me with financing my first vehicle I love my new car Thank you domingo for all your help...GREAT EXPERIENCE

dmasterton84

Oct 7, 2013

Chris did an great job and is a great at what he does I purchased 2 cars from him and it was by far the best experience I had. he listen to what I was looking for and was able to help. I was 16,000 upside down in my car I had Chris was able to get me into 2 new cars for close to the same payment I was on the 1 car.

billie1234

Oct 6, 2013

My sale person was great I would recommed chris littlepage as a great salemen made my experience great if your looking for a car go see chris he is there for you just stay away from there service department they have no ideal how to treat a customer maybe they need some lesson from chris on how to treat his customer

Michellefetz13

Oct 6, 2013

Chris professionalism, great sense of humor made for a enjoyable experience at NPR Ford. He honestly cared about our situation, experience. Aiming to meet our needs, price point, value and options to work with our budget, accommodate the size vehicle we need. Dealership selection was Amazing. Everyone was nice, I will defiantly go out of my way to recommend Chris.

tlmillersr

Oct 6, 2013

It was a wonderful experience the sales man really new what he was talking about when it came to the type of car that I was looking for, and the overal knowlage of the dearlership and the financing that was available. He had the best attitude and personality, and was will to go above and beone what was expected of him, I would not only recommend the dealership to my friends and family but also I would make sure that they ask for Mr LittlepageThanks again to Ford of Port Richey and Chris Littlepage

Tbrays1984

Oct 5, 2013

I went in off an advertisement and I never think that they can meet such a great deal advertised but Chris littlepage came out and greeted me with a warm welcome and no high pressure. I asked for the deal as advertised on a preowned truck and told him my budget. We'll Chris worked real hard with his sales manager Rich and about 30 minutes later we shook hands and made a great deal yea it was a dollar a day more than I wanted to spend but at the end of the day he didn't push the sale on me and just like going out to a restaurant I pay for how I'm served and Chris did an outstanding job. Thank you Chris . If anyone wants a great deal go see Chris and the guys at ford of port richey he will treat you right.

Tmiller6477

Oct 5, 2013

I recently bought a new f150 from Chris Littlepage at Ford of Port Richey. I have bought a few new cars in my time and I have never had an experience like this. Chris was the consummate professional. All he wanted to do was get me the best deal for the money I wanted to spend. He work extra hard to make me happy and feel comfortable about my purchase. And the follow up was but impressive and surprising. I have never ever had a salesman call me a month later and make sure I still like the truck. This is my new go to guy when I buy and new car!! Thanks a million Chris!!

TracyHollis2422

Oct 5, 2013

We loved this dealership. Chris Littlepage was a tremendous, he was accommodating, helpful, and very pleasant. We loved it and him so much, we even referred our neighbors/friends. And we will keep on referring to all that we know.

Kleone

Oct 1, 2013

Stellar service, he saved me from getting ripped off at countryside ford he sold me a ford escape titanium for 28k linny at countryside ford was trying to sell me an escape SE for 28k ...he was totally ripping me off ...chris saved me from the biggest mistake of my life !!

Pissedoffformercustomer

Jul 23, 2013

Worst service I've ever had! David Council should eat his words on "this is the dealership where people come first". No, if people came first I wouldn't have left in tears because of the VERY unprofessional staff. My new vehicle sat there for hours and then finally after waiting at least four hours they tell me they smell a fuel odor and will have to keep my car after guess what? All of the car rental places had closed. So I was stuck in New Port Richey when I lived in Hernando County. Like another mechanic said, if they smelled a fuel odor they would have smelled in when they drove it. I don't trust these people or their judgment and I have found a better dealership to service at and I couldn't be happier. Steve Wollak should have been fired for cursing at me and chasing me around the dealership like a circus animal that he was and then Debra Lella (who claimed to be in charge that day) and her nasty attitude should go as well. I will let everyone I know, and work with to drive an hour if they have to because this place is a complete JOKE. I did however have one friendly person and that was Malory at the service desk she should be running the show there. The best way to a good business is FRIENDLY staff, this could be why this dealership has been through so many people.

jpfdesigns

Jul 2, 2013

Very responsive! Had the vehicle I was researching. Will make a purchase later this month.

ValerieGonzalez

May 30, 2013

My van was brought in for a recall item. Thomas was service tech and was very nice and polite,even washed van when finished.Even though no money was collected,I was treated with kindness and respect.Gary,who drove courtesy van was very niceand knowledgeable about where he was going. When I can afford another van, I will be coming here.Lounge area was verybright and clean and comfortable. Great experience here in todays times.

N_Ward1219

May 21, 2013

I brought my focus in for what I thought would be some minor repair work do to some leaking. Steve brought to my attention that I needed a new clutch and brakes as well. I was impressed with his knowledge of the car as he answered any question I had. My car ended up getting a lot of work done to it including new tires, brakes, clutch and window tinting to name a few. My focus runs like a dream now and I know my family is safe in this car which is a great feeling. Whether you need just an oil change or repairs; I recommend everyone to go see Steve Wollak in the service department of Ford of Port Richey.He is on top of his game!

oliviaward

May 21, 2013

I take my car to be serviced at Ford of Port Richey and I always ask for Steve. He always takes care of me.

PianoFingers

May 21, 2013

I am very pleased with the service of Ford of Port Richey! The staff is friendly and knowledgeable. Steve W is my go-to-guy in Service; I appreciate his efforts in making sure my experience at Ford is exceptional.

N_ward1219

May 21, 2013

I brought my focus in for what I thought would be some minor repair work do to some leaking. Steve brought to my attention that I needed a new clutch and brakes as well. I was impressed with his knowledge of the car as he answered any question I had. My car ended up getting a lot of work done to it including new tires, brakes, clutch and window tinting to name a few. My focus runs like a dream now and I know my family is safe in this car which is a great feeling. Whether you need just an oil change or repairs; I recommend everyone to go see Steve Wollak in the service department of Ford of Port Richey.He is on top of his game!

GirlsDriveTrucks

May 13, 2013

Steve Wollak in the service dept at Ford of Port Richey is the best. He is very knowledgable and I know I can trust what he has to say about my truck. I wouldn't go anywhere else to have my truck serviced. Go see Steve Wollak in service, you won't be disappointed!

Jball0032

May 7, 2013

I had the pleasure of purchasing my 2010 Ford Edge from Ken Bruning and Domingo Fernandez. Both gentlemen were friendly, insightful regarding the "bells and whistles" that came with my vehicle, and just made the car buying experience a pleasant one, overall. I didn't feel hassled or rushed to make a decision, and both gentlemen were happy to answer any and all questions I had regarding the vehicle specs. I can honestly say that all future vehicle purchases will be from Ford or Port Richey as long as I know I can walk in to exemplary customer service, like I had with Ken Bruning. I have already handed out several cards to my immediate family members that are going to be in the market for a new vehicle in the near future. Thank you again, Ken and Domingo!Jennifer Ball

TerryMiller

Apr 26, 2013

I give this rating because I have never been treated so good without any pressure from a car sales man, Chris Littlepage was very helpful and knowledgeable about the vehicles and all the features of the SUV that I was wanting to purchase and very good with putting me where I wanted to be with my payment. Chris was very quick with all the paperwork and getting us out and on our way. I would highly recommend any customer to see Chris Littlepage for their next purchase; I am more than satisfied with Port Richey Mitsubishi.

Stuart Rutter

Apr 22, 2013

An oil change and to programme two keys on an outlander Mitsubishi. Took over 3 hours I was told I needed and air filter what the didn't have and a battery for one of the keys that they didn't have this company say there Mitsubishi trained but I spoke to there tech who just kept saying its not like this on a ford and they carry very little Mitsubishi parts in stock I will not ever be using these clowns ever again

Thomas J.

Jan 29, 2013

I met with Steve and Michael. They listened to what I was looking for yet offered some options. They were not pushing but very eager to assist me with a choice; and they did. I told them about what I wanted to spend. I saw what I could get for the price range and there were some choices. I was buying this truck to last a long time since I don't need a truck often but I appreciate having a truck when I do need one. They did show me a later model truck that was more than what I wanted to spend. After weighing my options I decided on the later F150 ELT at the higher price simply because I was getting a much lower mileage truck at a price was fair as I compared this unit to other places I shopped. I think I could have gotten a better price from them but I didn't want to lose the vehicle that I feel best meets my needs for the price.

Talos

Oct 11, 2012

I responded to a flyer in the mail, which I had received from their dealership(Ford of Port Richey Florida). The offer gave the list price of the truck advertised, less their dealer discount, less my total trade in allowance. A picture of a Ford F150 4 Door Truck was along side of the breakdown. The offer was for Tues., Wed., and Thurs., I called them Wed., before I went, to verify the offer. Paul had told me there was a sliver, a black, and a white one, on the lot. I asked for him to clarify this again, due to the fact I had to drive a long distance. We'll guess what? This was a total scam. I will never fall for this trick again. Their tactics will catch up with them.

dluciano88

Sep 26, 2012

Wanted to trade in my truck and get into a lesser payment. I let them know what I wanted to do and what I am looking to purchase. Chris passed me off to another salesman then we sat down, the guy took down my information and walked away. Not a minute later the guy came back and said my credit isn't good enough then showed me the door. I found that to be quite rude of the salesman to not willing to work with me at all considering that I do have decent credit. Wasted a half hour of driving to sit there for less than five minutes.

RichardArias

Aug 8, 2012

My wife and I went in looking to lease a car. We were approached in a very friendly and non pushy manner. Luis showed us the cars available and was extremely helpful and informative. Ken and Luis worked diligently to get us the best deal possible. We left very very happy with our explorer and the service. They made my experience so pleasant, I went back a month later to get a truck for myself. Again, Luis and Ken were excellent in helping us find what we were looking for. We have sent three of our friends to the dealer and they have all left happy. We will definitely continue getting our cars with Ford of Port Richey.

Philip

Jun 30, 2012

This dealership is a MUST for everyone out there looking for a NEW or USED Vehicle !! There is NO HIGH PRESSURE and all employees are highly professional including the sales rep , nothing hidden here !!! I was impressed on how confortable the sales agent made me , ASK FOR ANDREW !!!!!!!! TY everyone at FORD OF PORT RICHEY, and ty Brian for a SMOOTH TRANSFER with paperwork . Your Team is OUTSTANDING !!!!!!!!!!!!!!!!!!!

jnpancari

Jun 27, 2012

30 days after signing finance papers for a new car, I found out that the loan was not "real" & my trade had not been paid. I was left with a past due account & fees for my trade & approximately 35 letters of denial, adding to the damage to our credit.I began by speaking w/ Bryan, the finance mgr. I went to the dealership as we were not given any paperwork, including a Temporary registration I was told that I would have everything in a week or two. The next week I saw Bryan again to pay the balance of our downpayment & this time he told me it would be 4-6 weeks before I got the copy of additional contracts (GAP, Service & Maintanance contract) & that my trade ouwld be paid the next week. When that time passed & my payment for the trade was coming due, I call & Bryan said he would look into it. I called another 2 days after that & spoke w/ Joe Albert, the Sales Mgr & he said he would look into it. I never received any calls back. Finally, I contacted, in writing, the Managing Partner of the dealership, explaining in depth my issue. I did not hear back from him either until the next day when I sent another email, this time copying both Bryan & Joe. I received a reply asking that Joe handle this & was give the Managing partner's direct cell phone. I explained that I had contact my attorney & wanted my car & deposit money back. This was on 6/18 & I would be in on 6/20 to pick up both. I received a call from Joe on 6/19 saying he would not be able to get this done in a day, but would call on 6/21 or 6/22 to make arrangments for this transaction to be completed on 6/24. I never heard from Joe so called 2 times on 6/23 to verify & left voice mail. I was finally so irate that I called the Managing Partner on his cell (which he had given me) & was told;" I'm with my family, please call me tomorrow", Click! Within an hour, I recieved a call from Ken Burning telling me that due to inclemant weather, they were unable to contact the storage location where my trade was being kept, but everything would be ready at 1:00pm on 6/24. I took off the afternoon of 6/24 & when I called the dealership to pick up my car & money, I was told that they still didn't have my car. I went to the dealership to get my money & met Joe Albert. He was very courteous & professional, but I told him that I could not take anymore time off & that this was totally unacceptable. He told me that he would have my car delivered to my home w/ a full tank of gas the next day. Finally, at about 3:00pm, our trade was delivered back to us & the "new"car was taken away.While the dealership finally did what was right, this could have been handled in a much better way. If they were unable to make a deal, they should have said so. I should not have gotten to the point where I had to call my attorney & chase them down for this.

Ray-Gun-Dem

Jun 22, 2012

If you deal with these people you had better be on prepared. They will burn you. My wife and I are both on Social Security so we were very focused on the payment amount. Too focused in fact and much too trusting. For just one example when I walked in the door I said I was interested in trading my pickup on an SUV with a tow package. The SUV we settled on had no trailer hitch. I told the salesman I need a hitch. He said, Ill check on getting one put on. Throughout the entire deal when I brought up the hitch. I would get a half answer. Just enough to keep me thinking that a hitch was included, but never really saying either way. I called the next day to setup getting my hitch installed. Then he gives a straight answer. A tow package was never part of the deal youll have to buy your own hitch. When I expressed my feelings, he hung up on me. Theres much more I could write about this overall bad experience. Ill stop with this statement. They will never get any business from me. Im not even going back for the free oil change. Why give them a chance to burn me again? I would not recommend Ford of P.R. to anyone. In fact, I go out of my way to warn others

Justsick

May 25, 2012

If you like to give a large deposit and loose all your money then this is the dealership for you!!!!!!They give multiple excuses as to why there is problems getting a loan. Drag out loan process till you can't imagine they would come back. For your car. Then they just come pick up the purchase without any notice at all. Then refuse to give back deposit. We are not alone, there is many people out there that this has happened to. Please read !!!! Also lawsuits pending Don't let these people take advantage of another one of us. They draws us in there on false advertising and steal our hard earned money.

JOHN1974

Apr 20, 2012

Total bull. Complete bull crap all the way around. I couldn't believe a word this man says. I left with the feeling he must believe the rest of us are flaming idiots.

glorybetoGod777

Mar 25, 2012

we found the truck online prior to visiting the dealership. Called and came into the dealership to deal with Chris. The deal worked easily and Chris said it was a done deal. Due to the fact that our son had just gone through a situation with a dealership in Brandon where they told him the deal was final and then 4 days later called him and said you either pay more or bring back the car....We asked if we trashed the truck tomorrow it would be ok because it was ours? He said yes. We then went back to the fiance manager Gerry. We asked him the same question and he said no... the deal will not be completed on Sunday. We asked why did Chris lie to us? No answer. Gerry said that he would call us Monday to confirm that the deal was completed. Gerry said that if we did not hear from him, then don't worry. On Thursday, we finally decided to call and find out who financed us so that we could tell the insurance company. Suppossedly Gerry's supervisor spoke to my husband and said we needed to come in IMMEDIATELY for a bank interview that the deal was not completed. We had our daughter from the military visiting and told him that we would come back there on Monday after she left.... he immediately said that was unacceptable and that he wanted us in there IMMEDIATELY. This was completely unreal to us with the attitude we were getting especially since they never called us, we called them. We came in the next day and was told that our payments would be increased from 248 to 356 which was completely unacceptable. we told them to return our trade and we were done. After waiting outside for half an hour, we were told that they had taken our trade to the auction. Our first question, how could they have sold our vehicle when this deal was not done and confirmed. The second question, was how could it have been taken to the auction when Gerry had just given me the title back once I said no to the higher payments. So, that means it had to have been scrapped, not auctioned. Now, they are trying to push through the original deal as a result of not having our truck. I would completely NEVER deal with this dealership and would strongly advise others to beware! I want my working truck that was paid for back! and We do not suggest anyone go to this dealership.

ironman8

Mar 7, 2012

lies. lies, and more lies. Terrible experience with the sales and management team. Walked out without signing the contract. Unforgivably, I also prompted my buddy's girlfriend to visit this establishment to purchase a team car. Hes a coach for UFS. The salesman told her by text that the rebate and/or discount she was promised can't be shown on hard copy. He would move her monthly payment down to offset the discount. I will ask for a photograph of that text to post on Google.Pay attention to the numbers folks.

ASMITH624

Feb 21, 2012

I had a very pleasant experience at Ford/Mitsubishi of Port Richey. So pleasant we have purchased 3 new vehicles from our Salesman Christopher Littlepage this year. He was very upfront and informative. He answered all our questions and addressed all our concerns. He has excellent customer service skills and he and the staff went above and beyond to make sure we were satisfied. Even though it took a couple days we were assured throughout the process that they were working hard to get us the best deal. We were very happy with the outcome and would defenitely refer anyone looking to purchase a vehicle to see Mr. Littlepage and the staff at Ford/Mitsubishi of Port Richey.

m1kay1a

Feb 18, 2012

My experience buying this car was outstanding compared to the last car I bought at an unrelated establishment. We called and spoke with Cathy Temple ahead of time. Her follow-up via phone was so outstanding I drove out to the dealership to meet her from Clearwater. She was professional, informative, friendly and stayed with me from start to finish. I had a high comfort level and will be returning to see here again soon to purchase a car for my son. The Finance Director she introduced me to was outstanding as well. They helped me with all the little details going above and beyond. I even had my insurance transferred over with their help and a new card sent to the dealership. Outstanding experience. Thank you.

RyanMc

Feb 16, 2012

Cathy and Chris at The Ford of Port Richey Rocked! My wife and I have 2 kids and are on a very tight budget, with only one income. When looking for our new car, we looked online and visited 5 dealerships including 2 other Ford dealerships. Cathy and Chris were the only ones that could meet our budget... without letting the luxury of our Brand NEW 2012 FORD EDGE (including: black ext and int, leather seats and DVD player)slip! We also visited a Honda and Toyota dealership, which neither were even in our ball park, as far as, down payment and monthy cost. We would recommend this dealership and these two great people to anyone interested in buying a new car. My Father, who will soon be in the market for a new F250 - will be visited them within the next year. Remeber... Ford is the one car company that didn't accept a goverment bail out and the only company that I will buy from... Period! If you are interested in a new car, please do yourself a favor and visit Ford of Port Richey soon and ask for Cathy and Chris! Ryan McCracken

lorigburns

Feb 15, 2012

Steve is very knowlegdeable about the products and very friendly person. It is a great to come to a dealership and get all the information you need and get great customer service from the service dept. Thanks Steve for all your help you have been great!!! :)

joseph

Feb 14, 2012

met with Troy and Brett today and ended up buying a new truck. great selection of vehicles and great customer service. had a nice time looking at trucks and talking to these two men.

snydersr50

Feb 12, 2012

I took my montero in for a check engine light was told a sensor was bad.when I went to the dealer to pick my truck I disagreed with the labor charge of twohrs for a repair that should take less than 30 minutes. I asked to see the manager.After ten minutes of listening to the GSM try to blow smoke to justify the chargeI told him you got me and walked out.He than came out scream serious profanities (to include the f word)several time. And stated, I quote!yea we got you and you let us. He than Yanked my car door open and tried to assult me inside my truck. He had to pulled out of my door by other service staff. This is not the first bad dealing I have had at this Dealership. The used car sales people are just as rude if you don't fall for their smoke and mirror BS

jackson2680

Feb 9, 2012

I am thrilled with my new car and Justin Fisher bent over backwards for us. Justin has a way of making you feel comfortable. I use to hate going to buy a car because I hated dealing with the salesman. Its a very different experience with Justin. I felt very taken care of. He is very professional and friendly,instead of pushy and rude. He greeted us with handshake and a big smile,treated us with respect and listened to what we were looking for. I will never buy from anyone else. Much Thanks to Justin he's the best.

dabadge

Feb 8, 2012

What A Great Person, Brett was to have as a salesman for a new car! No, High pressure! Kind & Understanding for your needs.Knows the vehicle your purchasing thoughly.Helps in everyway,financing the best deal you can afford.He Help me understand all the New Systems in the 2012 Fusion. I was completely satisfied with the purchase! In buying New Cars over 50 years this was the "Best Buying Experience" I've Ever Had ! Thank You,Brett Berner

JPBWood

Feb 1, 2012

Warranty issue is currently being resolved.I purchased a used car in mid June of 2011. I also purchased a warranty with my car and was told I could cancel said warranty at any time by phone. I attempted to cancel the warranty by phone in mid July and was told I had the cancel by email. I sent the email and got a reply from Jerry Cohen saying he would cancel the warranty. It was not canceled within the promised 6 weeks. Called again and talked to George who stated i must come by in person to cancel. I informed him that I live in Tennessee and cannot drive to Florida just to sign a piece of paper. George sent the form by fax and I filled it out completely and faxed it back in mid September, along with a copy of the email from Jerry stating he would cancel the warranty. I waited 6 more weeks and it still was not canceled. I have called back multiple times since then and got the run around. I talked to George mid November and he said they had lost the papers I had faxed and would cancel the warranty as soon as possible. It is now the 1st of February 2012 and the warranty is still not canceled. I have attempted to contact the dealerships today and cannot get through. I have called for 1 hour and the have gotten a disconnected signal.

pelous

Jan 31, 2012

Great Guy , very helpful.. Jeff is one of the best Mustang guys I have ever worked with . His love for the performance market is awesome... Thanks Kaszz

Laura

Jan 30, 2012

Thanks Jeff! the mustang is great. Can't wait for the dog nag pony car show, with my new stang!

sexxymamma

Jan 30, 2012

jeff kassman if you want to know how to beef up your mustang 5.0 after the sale . he is the man !!! his customer follow up was great . he built me the perfect mustang !

blanck

Jan 30, 2012

I would recommend to any american costumer but not to any brazilian as me becouse your dealer can not give a exportation document we need in our country like any ohter dealer near Miami can.Besides of that I am very happy for your attention to help me to make my dream come true. Now I am a 2012 Mustang GT new owner!Thank you and and say thanks to Jeff Kaman too.Isabel Cristina Braganolo.

scottpetricone

Jan 30, 2012

his product knowledge was out this world ! love my mustang ! joey raguieeevery other dealership i had to wait 3 hours to get numbers. jeff did thru the internet . and when i got got there to my surprise the car was ready.i was in and out of the finance manager office in 20 min. they were great at ford of port richey thanks again jeff. joey raguiee

william.barth

Jan 29, 2012

I use the internet to buy most everything, but this was the first time that I used a website to buy a car! I found a used mitsubishi online and the autotrader links lead me to Ford/Mitsubishi of Port Richey. Mark and Jeff gave me all the information about the car, including a carfax report. When I got to the dealership they had the car in front and waiting for me. VERY PROFESSIONAL! The price was great, my credit was pre approved and my payment was within 1 dollar of the estimate.Thanks for the FREE OIL CHANGE JEFF, I will recommend you to anyone!William BarthNew Port Richey

dandan1460

Jan 27, 2012

What a great experience . From selection to delivery.Jeff knows his product

escapeartist

Jan 23, 2012

Excellent customer service, great selection of vehicles with many options to choose from. Staff explains differences and similarities between vehicles. Great deals, great service, no complaints!

irp036

Jan 23, 2012

Greatest service department and sales in the area. Knowlegable, Polite,Fair prices.Highly Reccommend!!!! Ken get's a 10+.Have had my Lincoln's and Ford vehicle's serviced there for many years.Keep up the great work.

dandan1460

Jan 21, 2012

Jeff went to great lengths because our credit was not the best. He got us great rate and was really concerned that we were very happy with our purchase

lmcauliffe

Jan 21, 2012

Mark was very helpful and friendly! Although the service department was very busy,I felt that he was very courteous and patient giving my husband and I adequate time and attention to our vehicle.Liz

altoona girl

Jan 20, 2012

Coming to Ford of Port Richey and meeting Jeff Kasman changed my whole perspective on auto dealers. Jeff knew his product. Didnt do the back and forth to the Sales manager and followed up with a concern I had till I was 100% satisfied.

Black Mamba

Jan 20, 2012

I purchased a 2012 Mustang GT/CS from Jeff Kasman and have to say that it was the best sales experience! Thanks Jeff for the no-nonsense approach to selling me the Stang. Highly recommended to all!

Falaffel4u

Jan 20, 2012

Mr kasman was a very helpfull salesman, I could not believe how nice a person could be. I did not feel pressured, I will say It was the best sales experience I ever had! I will be sure to spread his name all around town when asked " where did you get that car". Once again thank you Jeff kasman for a wonderfull experience and your follow up phone calls were a fresh experience. My daughter loves her new car. Thank you once again Robert O Knead

luv2sell_FL

Jan 20, 2012

I had to take my 2009 Hyundai sonata in for service.Steve Wollack was very knowledgable and helpful with my new tire quote and questions I had .I have referred my friends and clients to ford for this reason. Bonnie Barnes port Richey, Fl Florida Luxury Real Estate

mrmike52

Jan 20, 2012

We were trated very will we have been to other dealerships and were not treated as good as we were at ford of port richey we were at ford of port richey for just a few hours and we had the car and truck that we wanted I felt speical while I was there I would recommend ford of port richey to ewveryone I know

teelewis

Jan 20, 2012

I LOVE PORT RICHEY FORD/MITSUBISHI!!!this was by far the greatest experience ever, from working with Jeff (who was awesome!!) to the owner who made me coffee on the dealerships new coffee machine; to George in finance...everyone was great and really seemed to care about meeting my automobile and financial needs...and my coffee needs too:) I will definintely recommend Port Richey Ford to everyone I know....and I will be back again for all of my automotive needs! I LOVE PORT RICHEY FORD/MITSUBISHI!!!

Krysla

Jan 19, 2012

I bought a used car from a salesman named Steven Ferrell, He was great! Very nice, and helpful. He worked with me and found me the PERFECT car at exactly what I wanted to pay. No b/s. I would definetly recommend Ford of Port Richey!

Sternbach

Jan 19, 2012

I want evryone to know that my overall experience working with jeff kasman was a absolute pleasure his knowledge of the products my options of price the convenience of jeffs experience made me feel at ease in my pursuit of purchasing a automobile for my wife . the reason why i want to give this review is the complete trust i have with this dealership and its employees

jc7077

Jan 18, 2012

I highly recommend the service department at Ford of Port Richey, specifically service manager Steve Wollak. He is very knowledgeable, professional, and sincerely interested in fixing the issue. Over the course of 4 Ford vehicles and numerous years, he has not let us down. Ford of Port Richey would do well to replicate his work ethic, honesty, and integrity throughout their dealership.

Ricky

Jan 14, 2012

Went to Ford of Port Richey looking for a used car for my first vehicle. There I meet Ken Bruning the bestalesperson ever. Ken took his time with me showing me several great cars. We decided on a Ford Focus that had all the options I was looking and easy on the wallet for insurance. Which Ken had me call around to confirm the insurance would fit my budget to. I will send everyone I know to see you thanks again.

Joebasey

Jan 14, 2012

Awesome salesperson Steve Botting. When I pulled in to look at trucks Steve greeted me and showed great interest inmy needs and wants. He made it easy to purchase. Finance was great too, Bryan showed me several options and even gave me great advice to take a short term loan of 48 month instead of trying to talk me into the 72 month loan like other dealers were trying.

suzannepearl

Jan 14, 2012

Excellent customer care, although we have not bought our new Ford from Jeff Kasman yet he has been instrumental in the work we have had done on our current Ford at the dealer. Next Ford Jeff will sell us! Quality guy with the customer in mind, and he knows his stuff.

gonzo123

Jan 13, 2012

Hello, This review is for Steve Wollak in the service department of Ford of Port Richey. He is always so helpful, accessible, knowledgable and tries very hard (and succeeds) to keep my repair costs down. He is the only service advisor we use. Me and members of my family have bought new cars at this Ford location and we service our cars there exclusively. Steve always makes sure we have a ride if we can't wait and has even brought my car to my workplace when ready. I highly recommend him to anyone!

poppou50

Jan 13, 2012

I bought a white convertible Saleen and was veery happy with it. Jeff did a great job getting me this car and I think his salesmanship was excellent! Any time I hear someone looking for a car or truck I refer them to Jeff Kasman and he has always taken good care of them.Thank you Jeff,Chuck Marhafer

atwhitaker

Dec 28, 2011

My husband and I visited every Ford dealership in Pasco, Pinellas, Dade, Broward, and Palm Beach counties because we took advantage of being in those areas for other reasons and were in the market for replacing each of our vehicles. We were also very specific about what we were looking for. But more importantly, this also gave us a chance to see how we were initially treated to see if that's where we wanted to do business. By far, Ford of Port Richey treated us way better than any of the other dealerships. We ended up purchasing my new vehicle and several weeks later purchased his. Everyone involved bent over backwards to get us what we wanted and under the terms we were looking for. They actively listened to what we wanted and didn't try to push off something else just to make a sale. I couldn't find a negative thing about either of the two new car-purchase experiences we just had. I'm glad we didn't miss out on what we thought was a lost art of customer caring that they still have at Ford of Port Richey. Thank you.

truck enthusiast

Dec 14, 2011

Jeff handled everything for me in the buying process and he was terrific. He went the extra mile for me a couple areas.

need a car

Nov 29, 2011

Jeff was fabulous. We traveled over 3 hours because of his reputation and he was worth it. I appreciate his honesty and integrity; typically not found in sales-persons.

MJLOVERS

Nov 22, 2011

THEY HAD THE BEST DEAL AND THEY BENT OVER BACKWARDS TO PLEASE US AND GET US ON OUR WAY. THEY ALSO WORKED ON REPAIRING OUR FORMER CARS BEFORE WE BOUGHT THIS BEAUTIFUL 2012 ECASPE.

JayDem

Nov 17, 2011

I had a world class experience purchasing my 2012 Mustang GT from Jeff Kasman and company at Ford of Port Richey. Highly recommended to go see Jeff Kasman for a crazy low price deal! Thanks Jeff and FOPR!! -Jay D

Hudsonboy

Nov 15, 2011

Jeff Kasman did a great job of showing different vehicles and explaning different price options. Did not waste my time and put me in the vehicle that fit my needs. Financing Dept was great. Will be back for my next vehicle. Thanks to Everyone

PH Travel Man

Nov 11, 2011

Went in on a weekend and this was the easiest buying process I have even gone through. Their GM Charlie Mohr was wonderful. Thank you Lokey Kia. You won me as a customer!!!!!!!!!!

ford lover

Nov 1, 2011

Mark was very pleasant, picked us up when our old car broke down. didn't try to sell us the car, let us decide on our own

searching for the bargain

Nov 1, 2011

Jeff Kasman was very helpful, he showed us the better deal rather than the expensive buys, and helped us get rid of old junker that broke down.

total collateral

Oct 20, 2011

Our sales associate nd the finance team worked very hard to get the deal done for us. This is our third purchase from this dealership within 13 months. We always go back here for our car needs.

Julie

Oct 19, 2011

I was looking for a used suv when I stumbled across Ford of Port Richey.Their prices were the best I saw on line. When I made an appointment to look at the Edge I was greeted by Luis who had tons of product knowledge. It has this feature called sync that was the best thing ever. It connected my phone and iPod to the vehicle through the Bluetooth and was all voice activated to make calls and play my music. Thank you Luis for making this such an enjoyable purchase. Julie

Bobbi

Oct 18, 2011

Jeff Kasman made my purchase enjoyable, relaxing and he is an overall professional. I will send my family and friends when they are in need of a vehicle to purchase from him. My entire experience was wonderful

oldvwguy

Oct 18, 2011

I have been associated with dealerships all of my life and have purchased many new vehicles and this dealership is first rate. the salesman (JEFF KASMAN)called me on the phone after i looked at this dealer on the internet and asked if i would be interested in comming in and looking at what they had in stock. from there on it was my best purchasing experience at a new car dealer ever and i have been in some good ones and some crooked ones. My grandfather was a dealer for Chrysler from 1932 to 1962 in southern california and i have been a mechanic, service writer,and an assistant service manager, i have also delivered parts to 21 dealerships in Montana this was done 5 days a week for 3 years. I like this dealership very much. thankyou all.

Slinky

Oct 17, 2011

We had an enjoyable experience during our visit on 10/15/11. Jeff Kasman was the sales person we dealt with and he was excellent. We will recommend all of our friends and family to this dealership and also have them request Jeff Kasman. He was so helpful and very professional to work with.

Make My Own Way

Sep 15, 2011

Cal was the "Sales Manager" was great guy until we didn't like his deal then turned to complete you know what. Avoid this place like the plague. We sat with him for an hour and watched a family of 3 free loaders come in and get 2 wal mart gift cards, thats all they came for with another sales person. The husband came in the day before and got one too. When we asked about it he said no we had to have the flyer and then said "Go out to the radio station table, they will give you some free stuff" like I was some welfare recipient there to free load. He is a miserable excuse for a human being and I will tell everyone I know to avoid this place at all costs. Shame on you NEW PORT RICHEY FORD for hiring this awful man.

Chris

Aug 12, 2011

Just got my new F150. My salesman Don New was the best. He knew all about the trucks and showed me the perfect one to purchase. I will send everyone I know to Don from here on out. Thanks again, Chris

Danielle

Aug 12, 2011

I went to several Ford dealerships in the bay area. Ford of Port Richey was the best. Their price was lower thank everyone else and they treated me like family.I also decided to add several accessories to my new Flex and the service department was right on point. All and all I will tell everyone I know to go to Ford of Port Richey. Thanks again Danielle

wcallahanjr

Jul 18, 2011

They are very deceptive. We went into the dealer to buy a new truck. We are very protective of our credit and asked for details on how they do their loan searches. They explained that their system was unique - they only pull your credit once and send it to up to 10 lenders for the best rate. It is unique alright! it destroyed our credit almost instantly! Without even agreeing on a price for the vehicle we wanted, they had subjected our credit to 25 hard inquiries, and many of them to lenders that did not even do loans on a 1 ton truck! Oh yes, and we sat in the dealership for 5 hours and finally gave up and walked out - very poor interaction between sales personnel and the customers. Once we found out that our credit scores had dropped 65 points 1 week later, we immediately returned to the dealer to have them fix th damage they had done. Conveniently, they stated that our "paperwork had been shredded" and the salesman no longer worked there!Long story short, the Attorney General's office of Florida took interest in this situation and guided us accordingly. We have since filed formal complaints with several regulatory commissions and retained legal counsel. Since this incident (still ongoing), we have learned of many other dissatisfied customers that we have spoken to.Do yourself a favor and avoid this dealer at all costs! Their are other friendly Ford dealers 10 minutes south and 15 minutes north of where this one is located.

BossBuyer

Jul 6, 2011

I have had a speciality Mustang on oder (agreed contract) for 6 months and on the month it could have been manufactured, I get an email for Joe Albert wanting to cancel my order (my previous negotiated price less than demands for this car in places like ebay)...supposedly due to supply of parts issue and reduction of allocation. This is on an order that was just confirmed in July with Ford that it was to be built in 3rd Qtr, July-Sept.

Not A Sucker

May 30, 2011

Read their advertisements carefully. The price they advertise is NOT the actual price. If you read carefully they are deducting $5000 for a trade in or down payment, meaning money from YOUR pocket. So the real price is +$5000. Personally I don't deal with car dealers who try to be misleading in this way. I deal only with someone I trust to be straightforward.

Misery

May 6, 2011

This dealer DOES add $5000.00 to the price they advertise. They say they put it in the ad, but I couldn't find it anywhere! They say they add the $5000.00 assuming that we have either cash or trade on top of the price they advertise. Sleazy tactics.

f4tc0w

May 3, 2011

I took my 2010 Fusion to them because it developed a loud rattling noise in the transmission. I was told over the phone that it was due to loose bolts from the previous repair. (The dealer I bought the car from replaced the clutch before they sold ms the car as new and didn't tell me.) I called and verified the job was done at Veterans Ford in Tampa and they agreed to pay Ford of Port Richey to do the work. The car sat there for two days before they even wrote it up to begin work. When it was done they didn't supply me with any paperwork on the repair. They said they would mail it to me. They didn't tell me they replaced the clutch again and resurfaced the flywheel. (That's important due to the break-in period.) The new clutch was slipping and there was a new rattling noise when I shifted. Also, the battery was shorted internally causing car to lose power steering and then not start again. (likely due to being dropped.) Two weeks later I went in person to get the paperwork they never mailed. The repair was done under warranty making it so Veterans Ford didn't have to cover the work. The paperwork said it was due to a failed pilot bearing. The symptoms I was experiencing did not point to the pilot bearing. When I asked what caused the bearing to fail so soon, Bruce said, "they just do." I asked how he determined it was bad and Bruce replied, "through a visual inspection." I asked was it siezed, discolored or bent? Bruce said, "no, it was pushed too far into the bore." It is not possible to bush the bearing too far in. What they did was called warranty fraud and they made it look as if Veterans Ford never had the car damaged before they sold it to me.