First Team Toyota reviews

shirl

Nov 9, 2016

I went in to buy my car. I had already seen the car that I wanted on line. My salesman was named Clarence Johnson, He was very helpful and knowledgeable about the car. He was very professional . I have already referred many of my family and friends to him. He is a great asset to the company. Now after I got the car and had to go back for my first oil change it was terrible. The customer service form the service department I would rate as less the 0. When I walked in no one said Good Morning, may I help you or anything . I had to find someone to help me and then when my car was finished I had to go in the bay and drive my car out myself. I think that the employees that work in the service department need a refresher course in customer service 101.

Keith

Nov 30, 2015

Tried to buy a used car, but we could not come to an agreement on price. Nice folks, just could not get together on a price

Red Sox Nation and Carolina Tarheel Fan

Sep 13, 2013

My wife and I had a 1 pm appointment at First Team Toyota. The salesperson Scott Gallagher, was in front of dealership waiting for us. He was very personable and not high pressure(which I appreciated). The car was made ready for test drive and afterward we began discussion on availability and price. The negotiation on price went very smoothly since we had been quoted at price from web site sales representative. We agreed on a price and closed the deal. I sent my wife home with our current car(no trade in) and I waited for Toyota Corolla 2013 to be serviced for me to drive home. All financial aspects of sale went smoothly( since no trade in and paying cash) I was very satisfied that I was able to purchase a new car and drive it home in around 4 hours.

Jay

Sep 3, 2013

My wife and I just purchased a used MINI Cooper from First Team and worked with Chris Demaar who made a sometimes confusing and contentious process easy and amicable. He was very personable, knowledgeable and expedited the process so we were in and out in a little over an hour. I would highly recommend this dealership and Chris and the rest of the team to anyone in the market for a new or used car.

Frank

Feb 23, 2012

I went in looking for a new Honda Accord and bought a new CRV (EX-L). I wanted my wife to be happy with her new car. The GM, Sales Manager and the salesman all worked to show her the best value. They let her make up her mind and not push her into anything she didn't want. They followed up after the sale. Great people to deal with. Thanks, Frank L