Fields BMW of Daytona reviews

Pete T.

Jul 5, 2016

Great assistance, very professional and patient. Roger Carpenter is the absolute greatest!!! Took great strides to make sure we were happy. No Pressure, THANK YOU!

moff727

Jun 30, 2016

Great service, easy to deal with and Matt is outstanding - very professional, always going the extra mile and friendly. Matt makes the process of buying a car a pleasure.

BMW2

Jun 29, 2016

2nd car purchased from Matt Hoffmann. Very professional and would recommend for future purchases.Love the free car washes and service dept as well as the cafe.

Mike & Sue

May 26, 2016

Matt was outstanding to work with, very professional & friendly. He took the time to answer all our questions, offered a fair trade for our car and made the sales process quick and easy with no pressure. His attention to every detail was very appreciated and we totally recommend him and the dealership to anyone looking for a car - new or CPO.

Rick D Ormond B

May 1, 2016

Have had several deals with Jack over the years , he takes care of us after the sale as well . Great trade on a 428. Phillip made our trip through finance very pleasant. , in Kiwi speak "Bonzer !"

Patrick

Mar 30, 2016

Arnie Gralnick did a fantastic job throughout the whole sales process and even better after the sale was done. I would recommend this dealership and Arnie to anyone.

Magnas

Mar 8, 2016

2015 320i with trade. Fair trade. Clean, organized, good numbers. No "smoke and mirrors " transaction. Recommend Lee as our Sales person. Above and beyond retrieving personal items from trade vehicle. Packaged and sent to our home. Their compliments. Approach with confidence. Will go back. Tom & Stacye

Buddy

Feb 28, 2016

This is my 3rd BMW. Fields and my salesman made the experience a pleasure. My salesman is Arnie Gralnick. He didn't sell the car and disappear. He introduced us to K.C. to learn all the new electronics. If that wasn't enough, they came to set the garage door without me asking. Great job! Thanks Guys, it made buying my husbands birthday present a joy!

Carson123

Feb 28, 2016

Great communicTion between sales and service. I was greeted at the front door and was just having my first experience getting a car wash. Rather then sendinding me to service, Arnie Gralnick took my car around and said to meet him in service. I was then offered my choice of complimentary beverages and all types of food. Fields really treats a client differently after the sale.

BMWx6

Feb 25, 2016

I bought bought an used 09 BMW X6 from here and had problems after problems they did not check the cat completely before selling it and had to replace the whole Ac system, tires, navigation/computer system and the extension tanks was leaking, on top of there were a few gaskets in the engine that are leaking. The services provided by this dealer was horrible and the car looked good and that's it, everything else has problems after problems. Lesson learned I guess??????!

Jack Setnicka

Feb 25, 2016

I have been dealing with Fields BMW for at least 15 years and have purchased 8 vehicles from them. It's been a happy experience.

Thomas Spatola

Feb 24, 2016

They are the complete dealership that knows how to treat their customers in a very fair and prompt way. We have purchased four BMW's from Fields and the last three have been from their Daytona store. Jack Adams is our sales person and I would encourage buyers to deal with him. He is very knowledgable about their products and works hard to get customers a fair deal. No games are played here. After the sale, get to know Anthony in service. He will take very good care of you and your car. We live in Jacksonville, but travel to Daytona for sales and service on our BMW. You won't be disappointed dealing with Fields BMW Daytona.

mollyhz

Feb 20, 2016

My Salesman, Jack and the team at Daytona BMW are amazing. They made purchasing my new car a great experience. Highly recommended working with this team.

Bostonjaguar

Jan 28, 2016

I have been to many dealerships, I was treated Excellent by staff. Arnie went the extra mile to assist me! A wonderful experience.I would recommend Fields to my Family and friends.

bonie goldman

Jan 19, 2016

My salesman "Lee Grasso"was very professional and courteous. I would recommend him to anyone looking to purchase a new BMW. No pressure salesman who assisted all my needs.

Bwilson

Dec 31, 2015

Arnie Gralnick and Rob Dunn did everything they could to make my buying experience exceptional. Arnie patiently helped me find the perfect vehicle that fit my budget while Rob made every accommodation available to make the process simple. I was able to get a great rate and I am very happy with my purchase. Thanks again Arnie and Rob for making it happen.

Dtt

Dec 31, 2015

We had an enjoyable experience purchasing our car from Jack Adams at Fields BMW Daytona. The greatest thing about it was that it was so easy. It's nice to be able to be able to make a purchase like that and have it be enjoyable. It's wonderful to still go somewhere and feel appreciated for your business. Our salesman was Jack Adams and the best I can describe him is that he was more of a gentleman than your traditional salesman. We feel that we made a good and honest deal. The dealership is beautiful! In addition to being greeted by every employee that came our way we also had wonderful concessions during our visit to the dealership, which again elevates the entire experience. The unique thing is I didn't even buy a BMW, BUT I was treated as though I was buying the most expensive and nicest carbon the lot. Tony and the service team were great and again Jack it was an honest and stand up salesman. Lastly the nice thing is the dealership the sales department and the service department were there for me even after I bought the car. It feels good to make a purchase of that size and not fear being abandoned !

Kirolost

Dec 31, 2015

MATTHEW HOFFMANN beyond exceeded all my expectations. He is very courteous, knowledgable, and felt no pressure through the whole experience. This was by far my best car purchase experience thus far.Fields BMW in daytona was very clean and filled with friendly smiling faces. They have a gorgeous facility and a beautiful wide selection of vehicles. Matt Hoffman is definitely an excellent asset to the team. I recommend all my friends and family to go see Matt at Fields for an excellent car purchase experience.

Gwd

Dec 26, 2015

My spouse and I have purchased three BMWs from Arnie Gralnick at Fields BMW and have been so pleased with his professionalism and service during and after the sale. I have never before been contacted by my salesman after the sale to see how I am liking the car or if I have any questions. Arnie keeps me abreast of dealer events and products I may be interested in. He even calls just to say hello and wish me well . It's his service and attention to me as a customer that keeps me coming back to Fields of Daytona!

New first time BMW owner

Dec 25, 2015

Armies Gralnick and Robert Dunn made our first time BMW car purchase an excellent one. It's not all about the ultimate driving machine but also the ultimate buying experience!

Kendall68

Dec 13, 2015

Stopped in to shop BMWs while deciding which make and model vehicle to purchase. Lee Grasso was patient, informative and very helpful in assisting me with selecting the best vehicle for my needs. He listened to everything I told him and identified and addressed every concern I shared.The purchase experience was incredibly expedient and flat- we dealt only with Lee and the finance office. He provided us straightforward information without forcing us to haggle or become frustrated. I strongly recommend this dealership and Lee Grasso to anyone interested in learning more about the offerings at Fields BMW. We got a great deal and hand an outstanding experience.

REKJ

Dec 10, 2015

Buy your new X3 on the Grand Opening night, and they have a cocktail party for us, Lee was our POC and it was all so good.

s2beit

Dec 10, 2015

I couldnt be happier with the service I received from Lee Grasso and the rest of the Fields BMW staff, made it quick and friendly. Very reasonable. I bought a used car and it runs great!

Jen Campos

Nov 22, 2015

Sales staff were available, informative, experienced, professional, courteous, and helped me select the car which I love to drive and which I am proud to own.

BMR Fan

Nov 2, 2015

I had an incredible experience purchasing my new BMW from the folks at Fields BMW of Daytona. My sales person Joshua Simpson was exceptional. I was impressed with his knowledge of the brand and the capabilities of the vehicles. My wife and I looked at a number of models before deciding on a three series. Joshua was patient and helpful throughout the entire process. Looking back now, I realize that it was the best buying experience I've ever had. Although I live out of state now, I would not hesitate to travel back to purchase my next vehicle from Joshua at Fields.

Jaxbmw

Oct 23, 2015

From Jacksonville and found perfect car at Fields! After many strikes with other dealers, contacted Jack at Fields and made it happen. Turnkey service all around including great customer service from KC and William. Love our new 435 convertible- talk of the town! - Anne Brittle

Kurt B.

Oct 10, 2015

Great buying experience today at Fields BMW in Daytona! Roger Carpenter was our salesman and was very knowledgeable about the cars and provided great customer service.

Come Monday Charters

Oct 6, 2015

Fields BMW of Daytona. Our initial experience with Fields was positive from the very beginning. Our salesperson, Lee Grasso did not "pounce" on us before we could get one foot on the pavement. Being in sales, the worst mistake in my opinion, is when a salesperson smothers you before you can even get out of the car to begin your initial search. Lee Grasso did not try to sell us a car in first 10 minuets, as do many salespersons attempt to do. My wife and I explained to him this was our first attempt at looking at BMW's. Lee was informative without being overbearing. I explained to him that there were some items I needed to set in place before I would even consider buying any car. BMW or other make. After three weeks we came in and set everything in motion. It was painless and I felt we received a good value from Fields BMW on our trades (2), their fair bottom line price & great financing rate (.98%) through BMW. Very well done by all of the personnel we encountered during our purchase. I would highly recommend this dealership if a BMW is what you are purchasing.Dana & Roger

xx

Oct 6, 2015

Matt Huffman is the best car salesman ever!! I was very skeptics about purchasing a car online and out of state. Matt answered all my question sent detailed photos and the car was everything he said it would be. He went the extra mile for me!! Literally!! Even picking me up at the airport! Great guy!! Great dealership!!

franhubbert1

Sep 30, 2015

Jack Adams by far is the BEST salesman I've meet!He made my experience at Fields BMW Daytona PHENOMENAL!!!Great Service, No pressure, never at any point did I feel overwhelm. I'm so happy and grateful for everything...

jpiper342

Sep 29, 2015

We have purchased two Z4 BMW at Fields BMW of Daytona. I have bought a number of cars in my life time and I must say I have never been treated so nice. They have a number of good sales people, but I must say that ARNIE GRALNICK is one of the nicest salesman I have ever met. He is not only a great salesmen but is also a great person to have as a friend. He is as honest as they come and I mean that from the bottom of my heart. He is not pushy and he knows the product extremely well. Stop by and ask for ARNIE - you will meet a great person.J. Piper

Used car buyer

Sep 28, 2015

I recently purchased a used vehicle from Fields BMW in Daytona that was advertised on line. Being in NC and unable to see the vehicle I was somewhat apprehensive. My salesman was Matt Hoffman. Matt took the time to send me a video walk around of the vehicle to put me at ease. He was very professional and helpful throughout. I would strongly recommend doing business with Fields BMW to friends and family.

Daniel F.

Sep 26, 2015

I purchased my 550i at Fields BMW from Lee Grasso. My experience with Lee was unparalleled, from the way I was greeted, right through to the conclusion of the sale. Perhaps most importantly, this continues to be my experience after the sale. Lee, and everyone at Fields BMW get my highest recomendation. Thank you Lee!

GaryP

Sep 26, 2015

Recently leased a new Z4 and my salesman Roger Carpenter was outstanding again. He took the time to show and explain several models and options to us that helped us decide on the vehicle we wanted. The entire team at Fields BMW of Daytona was exceptionally helpful and pleasant to deal with. Their new facility is great, and their model selection is good. This is my second vehicle I have leased with them and I can definitely recommend them to anyone. Go check them out and ask for Roger, you won't be disappointed.

Johnl

Sep 5, 2015

This the third BMW we have purchased from the dealership. All experiences For sales and service have been excellent. All interaction info with staff positive.

Chris and Kay

Sep 4, 2015

This is our 5th time buying a BMW from Jack Adams. He has always made the process seem like a walk in the park. Jack has never pressured U.S. and has made the car buying experience a pleasure. Keep up the great work, Jack

todd

Sep 2, 2015

This is my 1st experience buying a BMW. Everyone at this dealership was awesome starting with Jack Adams. Kc and Brendan did a great job also. I would highly recommend these guys. Even though I knew nothing about BMW they were very patient with all my questions. Looking forward to my driving experience with my new car.

Happy BMW owners

Aug 31, 2015

My husband and I wanted to share the wonderful treatment we received at the Fields BMW of Daytona dealership. From the greeting we received from Steve MacDonald upon entering the beautiful new showroom, to the first class experience with our salesman, Lee Grasso, the experience was exceptional. We were kindly and professionally treated. The attention to detail was second to none. Joe Dixon in finance, Brendon Smith, the Genius, and our service technician, Anthony Girgus, made the process quick and pleasant. We felt so special. Everyone was super knowledgable about the BMW products. Thank you Fields BMW of Daytona.

isk123

Aug 31, 2015

this is my second car and my experience this time was even better.Everyone We dealt with was amazing and we were very pleasedRoger was very patient and worked hard with me to find me the car I was looking for

lallen1023

Aug 30, 2015

I am from out of town and stopped in to see the new dealership and was greeted by Lee Grasso. He really went out of his way to show us around the dealership and the cars. I was impressed by the cars, the new dealership, and most of all the great service from Lee! Thank you so much for taking your time with us Lee, we will be back to see you again!

PaulieG

Aug 30, 2015

This was our first car buying experience with Fields BMW of Daytona. and definitely will not be our last. This was our 5th BMW and no other dealership treated us so wonderfully. Our client adviser, Lee Grasso, went above and beyond to help us choose the correct model to meet our needs and personal requirements. No request by us was too much for Lee to help us with. From beginning to end everything went very smooth. We got the perfect car we wanted and at a great value. I can truly say, without reserve, that I highly recommend Fields BMW of Daytona for all your car buying and service needs .Lee Grasso is without a doubt an irreplaceable asset for this dealership.

Brandedwithlov3

Aug 27, 2015

From the time I walked in to dealership until the moment I walked out I was greeted and treated like family. It was amazing to have been greeted by the manager which seemed more eager than I was about my venture. He graciously handed us off to the best sales expert and professional that really put the icing on the cake. I must say that All my questions were answered and all the information needed was given. I became a very knowledgable buyer after my visit and knew my next vehicle will be a BMW!

Morganprevatt24

Aug 15, 2015

I drove from Tampa to Daytona because the dealerships here where so terrible. My experience from my first call with Matt Hoffman at BMW Fields of Daytona was different. He made everything about buying what it should be, he sent me personal photos of the vehicle and treated me like family from start to finish. I would never recommend seeing anyone else when purchasing again!

BC

Aug 8, 2015

I had the good fortune of having Matt Hoffman answer my call about a used car advertised at another Fields dealership. Matt answered all my questions quickly and accurately, arranged to have the car transferred to Daytona and made the purchase as easy and comfortable as a car purchase can possible be. This was easily the most stress-free and easy car purchase experience we've had in the 14 cars we've purchased over the years - straight-forward, honest and no games. I can't say enough about how great it was working with Matt, Josh and everyone at Fields, they have definitely earned a customer with this first experience at Fields.

Go Bucks!

Jul 31, 2015

Arnie Gralnick showed me the car, demonstrated the car, let me test drive the car and answered all my questions professionally and ethically. At no time did I ever feel pressured to purchase the car. He is extremely professional and knowledgeable about BMWs. I highly recommend Arnie to anyone who is interested in looking at a BMW product. He is excellent.

Pegmat

Jul 29, 2015

I have always hated the car-buying experience, but I have had a change of heart. Thanks to Jack Adams this time was different. It actually turned out to be a happy event. Jack is very personable and professional. I never felt pressured or uncomfortable. Thank you, Jack!! Peg M.

Happy BMW Owner

Jul 27, 2015

From the moment we arrived at the dealership and until we drove off in our new car we were treated in a very professional manner from everyone we dealt with. Lee Grasso was very polite and great to work with. At no time did he make us feel pressured into buying which meant a lot to us. KC Ozut was very knowledgeable and helpful in explaining all of the features and how they worked. Over the years we have purchased may cars and we want to say this was the best experience we ever had in buying a car.

TdiSunty

Jul 26, 2015

We were there looking for an X5 for my mother that I saw online and after that day I wished I had bought my car there. After 5-10 mins of browsing, Lee came out and greeted us, we weren't hounded, no pressure, it was great. the X5 had only been there a few days, but it looked great. There were a couple of people ahead of us in the financing department, so we had to wait a little bit. But we weren't forgotten about, Lee and Robert Dunn, the sales manager came by and thanked us for our patience multiple times. Waiting wasn't difficult because the amenities in the showroom were spectacular. So to close this review, everyone was courteous from the receptionist to other salesmen just walking around, and that goes miles for me when it comes to where I spend my money. I also received a follow up call from Lee yesterday, thanking me and my mother for our purchase. I'll be back when a 4 series fits my budget. Thanks Fields!!

Harryjbmw

Jul 23, 2015

I stopped in at Fields BMW with my fiancee to test drive a new 2 Series and 3 Series BMW. I am in the market for a new car since the transmission is going on my 2008 Infiniti G35x. I happened to mention I was visiting FL from out of town (Phila, Pa). I spoke with a salesman named Tom. I told him I was interested in the 228 or 235. Tom went to see if they had any in stock. After about 10-15 minutes he returned to inform me there were no 2 Series in stock. I then asked about a 320 or 328. He left again to go find a 3 Series for me to test drive as he indicated there were many in stock. After another 10-15 minute wait Tom returned and informed me that unless I was going to buy a car that day I would be unable to test drive any car since they needed to keep the mileage low on all new cars. He did say I could test drive one of their "loaner vehicles." I've purchased and test driven many vehicles over the 30 years I've been driving and have never been treated so poorly at a dealership. I immediately left and went to several other dealerships in the area (Mercedes Benz, Volvo and Fields Volkswagon) and was able to test drive any car I wanted no question or obligations. I would never consider purchasing a car from Fields BMW. In fact this has really soured me on BMW in general. My fiancee's mother lives in New Smyrna and we spend quite a bit of time visiting her. At some point we may need a 2nd car to keep in FL but I will not go to Fields BMW.

aharris2

Jul 19, 2015

Best car buying experience I've ever had! Matt Hoffmann was great to work with and made the process so easy. Matt is a true professional and showed me exceptional customer service. Thank you Matt and Fields BMW of Daytona!!

jimngail

Jul 18, 2015

My wife and I met Lee Grasso, KC Ozut, Brendan Smith, and William Ortis this morning at Fields. Lee and the other team members were outstanding. We looked at 3 vehicles and test drove them. Brendan and KC were very professional and very knowledgeable of each vehicle. We were at the dealer for several hours talking with the entire team and trying to decide on which vehicle was best for my wife and I. Lee and the other members were very helpful and the entire experience was a breath of fresh air compared to dealers that we had previously talked to in South Florida. We sincerly appreciate how Lee and the entire team treated us. We did make a selection and left Fields at 6:30 PM with our beautiful BMW. This is our first BMW and we learned so much from Lee and each member of Fields Management Team today. We bought a new vehicle today but more importantly we feel that we made 4 new friends in the community which means so much to us. My wife and I are very pleased to recommend Fields BMW and especially Lee, KC, Brendan, and William to any person or family that is looking to learn about the BMW products and decide if the BMW is a the car for you or your family. You will not be disappointed by Fields and its excellent management team.James and Susan Gail Eldridge

Bernie123

Jun 29, 2015

I really what to thank Arnie Gralnick for all he has done me, anytime I have a question I call Arnie and he will either walk me through it or he will meet me to help. He is kind, considerate and a pleasure to be around. Thank you Bernadette Christaldi

CynthiaL

Jun 29, 2015

The entire staff at Fields BMW were more than helpful and knowledgeable in helping with our purchase. We were dreading the car shopping experience but they made it such a pleasurable experience. We will definitely return to Fields for our next purchase. Thank you Leroy Grasso!

gini&tom

Jun 29, 2015

We had and are continuing to have a great experience with Field's BMW and it mainly due to the excellent care Artie Gealnick and Brendan Smith have shown us. Both of these men are so professional and really know their product and how to promote it. It has been a pleasure to know that they really care and keep up with their customers. Everything has been so easy from the purchase to the free car washes. Every time we are at the dealership Artie and Brendan are friendly and helpful.

7cyclist

Jun 28, 2015

This is the 5th BMW I have purchased from Roger Carpenter at this dealership, and as always, it was a great experience. Roger is extremely thorough in getting the transaction done right and always follows up with me after the sale. Highly recommended!

Beachdiver

Jun 28, 2015

Jack Adams was very professional and I would highly recommend this dealership. He made the purchase very easy and no pressure. Definitely will be back in the future.

Trusso68

Jun 27, 2015

Lee Grasso assisted us with finding the perfect car! He and all the staff at Fields of Daytona bend over backwards to make the experience fantastic. It was the best experience I've ever had purchasing a car and I highly recommend Lee if you are looking for a BMW.

alexc93

Jun 22, 2015

I purchased a car from Matt Hoffman at Fields BMW, and had nothing but positive experiences! Matt was very accommodating and easy to deal with, especially considering I would be travelling from a few hours away to pick up my car.Both the dealership (Fields) as well as Matt made my purchasing experience very smooth and positive, and I would happily purchase from them again in the future, and highly recommend anyone looking for a used or new vehicle to take a visit to them.

JohnHersome.com

Jun 21, 2015

Lee Grasso with Fields BMW of Daytona Beach was amazing. Easy car buying experience with true professionals every step of the way. By the way, Our new BMW is AWESOME!

BBlaster

May 31, 2015

Wow got our great new convertible from Mike Brown again and he jumped through hoops to get her for us! Our blue blaster is the best on yet. Faster and better mileage to boot. So much more stuff to play with too. We love it. Thanks again Mike for going the extra mile!

fedcar

May 24, 2015

We have dealt with other "premium" dealerships but Fields was by far the best. From the first call to the latest visit no question or concern was left unanswered or considered unimportant. Special praise is reserved for our sales associate Lee Grasso. Instead of trying to fit what we wanted in a car to what thedealership had on hand to sell, like other dealerships had tried to do, Lee was able to answer all our questions and provided all the data we needed to configure the car we wanted. In less than a monthBMW took the order, built, and delivered our beautiful new 2016 X3.We cannot forget our favorite BMW Genius, Brandon Smith, who cheerfully spent as much time as needed to make us familiar with our new technological marvel on wheels.

Bob D

May 22, 2015

Our experience at Fields BMW is excellent, we enjoyed working with Lee Grasso who is the consummate professional, he went the extra mile to find and help us buy the vehicle we really wanted! In addition to being a great salesman, we consider Lee to be a valued friend.The Field's team is top notch, from sales to financing to service and even ice cream!

Jhilberling

May 13, 2015

I called the Daytona Beach Dealership and got connected to Matt Hoffman. He was very courteous and helpful. I highly recommend him and the Fields Group for your next car purchase.

suburbanmom

May 1, 2015

looking for a small used car for my wife and we found one we liked at fields . Our sales man made the experience easy and painless. he knew his business. we didn't feel pressured. definitely will think to shop here if we are in the market for a car in the future.

lordtonster

Apr 28, 2015

Matt Hoffmann handled my transaction and I purchased the vehicle today. This purchase was by far the easiest transaction I ever experienced in my life of 55 years. I have had 25 years of supermarket management experience and for the last 10 have had my own internet Retail business so I have a good grasp of customer service, good and bad. I explained to Matt that what I experienced through him was not good customer service, it was LEGENDARY Customer service! That's the type of service that doesn't just satisfy the customer , it makes the customer repeat the experience over and over again with everyone they know for a very long time. That's what I will be doing. Not only did Matt bring the car to Orlando to make it easier for me , he had all the paperwork done and ready, and the car all ready to go. His communication was excellent, he was friendly and informative. I was out in less than 15 minutes which is very important to me. . Amazing! I hope you will share this with Matt's supervisors. You have a great person as part of your team

Shirl

Apr 28, 2015

My husband and I have worked with Fields BMW for a number of years and just purchased our seventh BMW from Mike Brown at this incredible dealership. Mike is extraordinary! There is nothing he isnt willing to investigate for us, no matter how large or how small. He is extremely personable and has that rare combination of knowledge, competence, dedication, and friendliness. Of course, we love our cars, but we love the Fields BMW experience just as much. When we go in for services, just about everyone we deal with knows our names, and they all try very hard to please us. We really do feel like one of the BMW family. In fact, I love dropping in to have my car washed (for free) and to enjoy the lovely refreshments they always have available.

Bryon K

Apr 18, 2015

Matt Hoffman was by far the most helpful and nicest sales person I have dealt with. We traded in an existing vehicle and purchased another from him with both sale prices leaving me feeling extremely satisfied with everything we did. I will be returning to him in the future for my wife to get a new vehicle. Everyone that helped with closing the deal was very nice and helpful as well.

VW

Apr 6, 2015

I recently purchased a new BMW from Fields BMW Daytona. Michael Pollard at was by far the best sales person that I have worked with. Mr. Pollard was extremely patient and informative, helping me to choose the car that was the best fit for me. He is very knowledgeable when it comes to the cars. He was quick to follow up with requested information and support. This is BY FAR the best car buying experience I have had in my life. The entire staff at Fields made me feel comfortable and I know I can go back with questions any time. Thank you, Michael Pollard and the whole Fields team! I Love my new BMW!

UncleHanz

Mar 11, 2015

I found the BMW at Fields BMW that I have been looking for during the past several years, and negotiated the purchase by phone with Matt Hoffman, a highly competent sales representative. The purchase transaction was easy, fast and relatively simple, and the vehicle was bought sight unseen (although the photos provided ample evidence of the quality of the vehicle). The vehicle was delivered to Arlington, VA this morning right on schedule. This is a very pleased Fields customer ...

Ringo

Mar 6, 2015

I recently purchased a BMW 2015 328i on 2/14/2015 from Fields BMW of Daytona fl and the experience was a pleasure.The salesman Lee Grasso was more than accommodating to me and my wife and made our purchase seemless. I would also like to mention Joni in the service dept and the resident genie Brendan who went the extra mile and kudos for their effort. Would I recomended Fields BMW of Daytona to my friends you bet I would. The dealership is exceptional and I hope to be a long time customer..

Penny

Feb 25, 2015

We had been looking for a 435 hardtop convertible, and had called and/or emailed several BMW dealers from Florida to Illinois. Mr Pollard at Fields of Daytona responded to my email inquiry. He was by far the most helpful in locating the exact car we were looking for. He was responsive to all our phone calls and emails and kept us up to date on the delivery of the car. When we arrived at the dealership everything went just as expected, no changes , the car is GREAT, and I have told all my friends what a great experience we had at Fields and with Mr Pollard as our sales person.

Alessi

Feb 14, 2015

Thanks to everyone at Fields BMW, for a very rewarding experience! Jack Adams, Brendan Smith, and Rob and William were so very helpful, and my special thanks goes to Lee Grasso, who spent 4 full days working with me to get the best deal on my new car. He is a great salesman, and I hope my future dealings at this dealership will be as pleasant as this one was.

WVFL

Feb 3, 2015

Where do I even begin...my whole experience with Fields BMW was amazing. My client advisor, Lee Grasso, took the time to get to know exactly what I was looking for. He was never pushy and very patient. After test driving a few vehicles on their lot, I did not love any of them. Lee took the time to search online inventory at other Fields locations to find me exactly what I wanted (and he did!). The car arrived the next day and I was thrilled to go check it out. He did not disappoint! It was everything I had expected and more. My car was not ready to take home when I went to see it and due to my busy schedule, I could not wait. Lee did not hesitate to give me a very nice loaner for the weekend. When I finally got to pick up my car, it was perfect! They helped me set up my Bluetooth and showed me which buttons controlled which functions. Fields customer service as a whole has gone above and beyond to make me feel comfortable with my purchase. I was nervous about financing and William Ortiz was able to put me at ease. From staying within my budget to working my warranty into my monthly payments, William explained everything. I definitely felt overwhelmed but after working with him I was very pleased. I would recommend Fields to anyone in the market for a luxury vehicle. Lee Grasso will treat you with respect and really get to know what you're looking for. Thank you so much to everyone at Fields for my pleasurable buying experience :)

Bmw

Jan 21, 2015

Having Matt Hoffman as my advisor/sales person has taken all the stress out of all my experiences involved with purchasing a car. He has been there with anything I needed. Going out of his way to make sure I was taken care of. He has treated me in a very professional way and at the same time made me feel like family. I could call on his cell phone anytime for the least problem I am driving my fourth BMW because Matt has gone the extra mile to make sure I had just what I was looking for. I put my trust in Matt and have never been surprised nor disappointed. I always had transportation if my BMW was being serviced. Matt was always willing to go out of his way to give me the satisfaction and assurance one is looking for when making a major decision as this. I never felt pressured in any way. I recommend Matt to everyone.

Mycin

Jan 21, 2015

Wonderful buying experience shopping for a used vehicle at Fields BMW due to an excellant salesman, Lee Grasso. Certainly hope he's with the company for a good, long time. Respectully, Cindy & Mike Gagnon

Kim

Jan 18, 2015

I was hesitant about going through a dealership when looking for a used car; my last experience was lass than pleasant. However, I was pleasantly surprised with the service and price I received. I never once felt pressured, yet Lee was knowledgeable and concerned with my needs rather than just selling a car. We left with a car that was everything I had hoped for at a price I felt was a good deal. I would recommend Fields BMW Daytona, and specifically (salesman) Lee, for anyone looking for a new or slightly used BMW.

BaahBen

Jan 11, 2015

One of the fairest and best buying experiences. I highly recommend the buying experience here at Fields BMW. Joe Baldi was my salesman and he was great.

MadScientist

Jan 9, 2015

Fields BMW of Daytona Beach is a total class act. Every staff member that we have interfaced with are consummate professionals. The sales staff is low-key and non-pressure personalities. Service is always professional and exceptionally easy to arrange. Loaner cars are available per request, making the entire experience truly "no hassle".

BMW 5

Jan 5, 2015

I have been very fortunate to own many wonderful car brands in the past, but always seem to have at least one BMW in the garage. The latest transaction with Fields BMW of Daytona was truly the best that I have ever experienced! Its about the CAR, the DEAL and the RELATIONSHIP, and dealing with Michael Brown at Fields was truly special. He has been so professional, knowledgeable and patient... as we excitedly purchased our 5th BMW! I have the utmost trust and respect for Michael, as I do with the entire Fields franchise. His friendly manner reflects the business climate in their store, and I love the service, especially the free car washes and snacks! By the way, Michael worked with me for over a year before I finally decided on this BMW!

Bexley1213

Dec 30, 2014

I have purchased several vehicles from Fields BMW. However my latest experience was probably the best. I spoke with Lee Grasso about leasing a vehicle around 10am in the morning. He had my trade value and payment back to me in minutes and I picked up the car later that day. This is how buying a car should work. Kudos to Lee and Fields BMW!

Jdavis515

Dec 30, 2014

We were in the market for a specific car- a used BMW 328 sport wagon. There was one available at this dealership but they were 300+ miles away. We were reluctant to drive all the way down there and risk it being a dud. But Lee spent time on the phone with us and even made a video just for our viewing. We got there and found the car was better than expected for a 4 year old! The terms of the sale were quickly agreed to and the dealer fees were exactly as promised. There were no hidden extra fees that quickly run up the price of the car. To top it off, they detailed the car, touched up paint chips and even let us borrow a big red bow for a picture! Our only complaint was a long wait for paperwork and financing, but because we came from out of state it was double the work for the staff. Lee was a top notch salesman, letting the car sell itself, never pressuring us, or resorting to the hound-dog sales tactic we have unfortunately become accustomed to and expected. Our test drive was extra long and in all types of environments- as much as we needed to be sure this was the car for us. He allowed us as much time as we needed to inspect and test the car and it's features and even though we're purchasing one of the least expensive cars in their lot, we were never treated as lesser customers. Lee spent over 6 hours working with us. This was the BEST car buying experience we have ever had. I would drive 3.5 hours to do business with Lee Grasso and Fields BMW again.

samuelbaker

Dec 17, 2014

I dealt with Roger Carpenter. He was very professional and polite. It was easily my most pleasant car buying experience. I purchased the exact 435i I was looking at but Roger took the time to ensure I was educated about all of the models and features. He took a lot of time working with me and was never pushy.I look for customer service first in just about everything. I did my research on Fields BMW and had the same experience I had read about. Everyone was super friendly and helpful.Not only have I become a lifelong BMW customer but I hope to continue dealing with Fields in the future. A month later and I am still getting calls making sure everything is right! AAA+++

joannetavzel

Dec 15, 2014

My husband and I just purchased an X3 after owning a 325i convertible for 10 years. Lee Grasso was my Client Advisor and I couldn't be happier with the experience from the beginning to driving the X3 off the lot! From the first phone call through purchase, Lee couldn't have been more professional. I have to honestly say this was the first car-buying experience that didn't have me highly stressed!. Lee was polite, friendly, and knowledgeable throughout the process and his follow up was great! Lee was patient with our questions and I felt like I was buying a car from an old friend! I found Lee's colleagues, William and Brendan to be exemplary as well. I work as a Realtor and will recommend Fields BMW and Lee Grasso in particular to clients at every opportunity. Thank you Lee Grasso and Fields BMW for superior service and an awesome car-buying experience!

Yolanda/Mark

Dec 14, 2014

My wife and I drove 100 miles expecting to purchase two, 3-Series, BMWs from Fields BMW of Daytona. The drive was worth the trip. Lee Grasso was our client advisor and he was outstanding in every respect. Just before finalizing our purchases, we changed our mind about 1 of the vehicles; Lee was the consummate professional. We asked him to show us a 428i, and he immediately pulled up the information on the car, and within minutes we were on a test drive. Throughout the entire buying process, Lee was friendly, polite, and did not pressure us in any way -- this was most appreciated. Lee Grasso is clearly an asset to Fields BMW. We would, also, express our thanks to Rocky and William for their efforts in the purchase of our vehicles. We purchased a 328i and 428i, and will recommend Fields BMW of Daytona, and especially Lee Grasso, to everyone wanting a great car buying experience. Many, many thanks to Lee Grasso

3869

Dec 5, 2014

I traveled 6 hours, twice to work with the Sales managers & staff. Why twice? The first car purchase went extremely smooth on a late Saturday afternoon and ran into a little overtime for the staff. It went so well with the first transaction, the sales advisor recalled a few comments about another car. several months past, he called, he offered & he sold me another! Great recall on his part and I am again very satisfied with the entire facility. Unfortunately I can't drive that far for service, LOL.

asayles

Dec 3, 2014

I traded in my older BMW for a newer one, the staff was great and answered every question and worked with me in every way possible. I will being going back and continue to for years to come.

ashley_delorenzo

Nov 30, 2014

Lee was wonderful helping me out to find the perfect car for the perfect price. He never pushed you into something you did not want, he gave you time to think about it rather than being on the spot. I would definitely recommend him to anyone looking for a BMW. Thank you so much!!

Mio21

Nov 26, 2014

I recently purchase a 2011 BMW 328 series for my husband that was coming back from a 9 month deployment to the Middle East. I was lucky to have Lee Grasso as my sale advisor, he was very helpful in the process. He was very careful explaining every detail about the purchase to include all the features of the vehicle that made this process a lot easier. This is my first vehicle purchased at Fields and will not hesitate to go back for another purchase; I loved their service and especially working with Lee again.

linda.shaw.547

Nov 22, 2014

I give Fields BMW of Daytona Beach a 10+ for their kindness & professionalism. They all went beyond the call of duty. Thank you very much.

normsyl

Nov 10, 2014

We recently purchased a 2012 BMW from your dealership and Lee Grasso was most helpful in that process. He might have been the winning edge in that decision. He carefully went over all the features of the car and the process and made us comfortable with our choice. We are very pleased with the car and work Lee did for us. He was courteous, professional and knowledgeable This is the second vehicle we have purchased from Fields and will do so again and would want to work with Lee again. Norm and Sylvia Carlson

cbus

Nov 6, 2014

I was reluctant to purchase a vehicle via the internet but was nudged by my son. After shopping for weeks and talking with multiple dealerships throughout the US, I purchased from Fields BMW of Daytona. J.R. Martinez was my salesperson who did a wonderful job looking out for me. He answered all my questions and truly had my best interest in mind with my purchase. The other people with Fields also did a great job with the business part of the transaction. Gretchen was over the top helpful with the title work too. The car was delivered in a timely manner and in excellent condition.... as close to brand new as anyone could ever imagine. I would highly recommend the folks at Fields BMW Daytona anytime.

Guntharp

Nov 3, 2014

I recently purchased a 2015 M-4 from Fields BMW in Daytona Beach, Florida. ( I like this dealership, especially my service adviser, Anthony Girgus. The M-4 is the fourth car I've purchased from this dealership. The cars are great and the service couldn't be better.) My salesman for the M-4, Roger Carpenter, was very helpful and enjoyable to work with. He helped me order exactly what I wanted from the factory and kept me current on the status of manufacture and delivery. I was anxious to get the car and Roger made sure I could pick it up as soon as it came in. Roger also saw to it that I received all available factory incentives, making me very happy with the price. I love the car and enjoyed the experience of buying it from Roger.

Dhumphreyjr30

Oct 30, 2014

I purchased a used car from Mike and had a great experience. He was really easy to work with and went the extra mile to make it stress free.

bmoranogolf

Oct 24, 2014

This is my second sales experience with Fields BMW. I returned because Roger Carpenter was my salesperson when I purchased my first BMW and I found him to be a great person to work with. He is very efficient, pleasant, super patient and really pays attention to detail. William Ortiz and Robert Dunn were also a pleasure to work with. My experience with Fields has been nothing but superb - I also take advantage of their complimentary car washes on a regular basis. Barbara Morano

Concetta Tina A Pomroy

Oct 19, 2014

This was the first "car purchase" experience I actually enjoyed. It was stress free from the minute I walked in the door right up until I left with my new BMW. Lee was kind, understanding, and listened to my needs and desires. He worked diligently to FIND me the right car, not SELL me a car. I had gone in with the intention of buying a Certified Pre-Owned vehicle due to my finance restraints. However, Lee was able to work magic and get me into a new 2014 vehicle which I had never expected. I am so grateful to Lee and all his hard work to make this a dream come true. I am so impressed with this dealership, and I highly recommend them to anyone wanting or needing a new vehicle. THANK YOU LEE!!!

thecarebear

Oct 1, 2014

Lee, was very friendly, helpful and provided me with excellent customer service. For every question that I had for him he gave me an answer and if he didn't know, he would make sure I would have an answer by the end of the day. I believe Lee always went the extra mile when it came down to customer service. I appreciate all his efforts to make my purchase as smooth as possible. I recommend Lee of Fields BMW of Daytona to ANYONE who is ready to purchase a vehicle. I know he will do his best to make your purchase a memorable one. Thanks again Lee :)

avid12345

Sep 25, 2014

Great experience.Mike Brown was a pleasure to work with, very professional. He took the time to explain the features of the car and even came to my house to program the garage door opener. I would definitely buy another car from him!I bought a trunk liner and the saleswoman was extremely nice! Love the car.

Gaany10

Sep 11, 2014

Mike was very professional, friendly, and provided great customer service. The sale went smooth and I am very happy with my purchase. I would refer and will return to Mike Brown for future purchases.

DB BMW Enthusiast

Sep 10, 2014

I went to Fields several months ago for a part, and they were super friendly and took great care of my needs.So when it was time to get a new vehicle, I went back to Fields to see what they could do. I met with Client Advisor Mike Brown, and he has taken great care of me to-date! From initial contact, to email updates, to getting an allocation for a '15 M3, the experience has been top-notch. There are few deals to be had since this car is so new, but he worked with me and found some discounts I was eligible for and has made the process great! Thanks for the personal care and I am looking forward to getting the car in about six weeks at the Performance Center, which he also set up!

lolajenjen

Aug 22, 2014

My husband went to Fields BMW in Daytona Beach, Fl today to purchase either a used BMW or to take advantage of their $4000 down, $329 a month advertised lease terms. We live in St. Augustine, Fl.After deciding on a new 2014 BMW, they told him that the $329 a month was a beginning amount. The BMW he was thinking of leasing would, of course, be much more! My husband asked this salesperson to show him where the fine print was that had "starting from" in the advertisement. The man could not produce such stipulations. This is FALSE ADVERTISING! We will not shop from this dealership again! SHAME!

teede

Jul 30, 2014

I had not purchased a vehicle in over a decade. I was a little nervous about the process. However, after meeting Lee Grasso that feeling was quickly dismissed. Lee, although not new to car sales (over 20 yrs experience) was fairly new the the BMW dealership did an awesome job answering all of my questions, making me feel comfortable etc. I am forever grateful/appreciative of the service I received and would surely recommend him to EVERYONE who needs to know! The process was seamlessly simple enough. The certified car ? Nice! I am in love w/my newest baby.

0twinkles

Jul 15, 2014

From the time I contacted Roger Carpenter until the day of delivery the service was top notch. The process was the easiest I have experienced and the certified BMW drivess like new. Could not be happier,Thank Roger

TomMynchenberg

Jun 23, 2014

I just purchased my fourth BMW from Fields BMW of Daytona. Matt Hoffman was my salesperson each time by choice. Obviously I'm very pleased with Matt. His many years with Fields BMW, his knowledge and personality has always made my BMW buying experience enjoyable. Additionally, I stay with BMW because I like the Fields BMW dealership, especially when it comes to the Service and Parts departments. Everyone is attentive, professional and friendly. A special shout-out goes to Anthony Girgus in the Service Department. He always does a good job getting me taken care of. I highly recommend this dealership and Matt Hoffman if you're thinking about getting a BMW.

vikkifranks

Jun 22, 2014

WE FELL IN LOVE WITH OUR NEW BMW X5 WHEN WE SAW IT IN THE SHOWROOM.ROGER CARPENDER WAS A GREAT HELP WITH OUR PURCHASE. HE MADE THE EXPERIANCE ENJOYABLE. WE WILL BUY OUR NEXT NEW CAR FROM ROGER.

briangruber

Jun 5, 2014

I purchased a 2012 BMW X5 Diesel from Fields BMW in Daytona and the experience was wonderful. I worked with Sales Manager Robert Dunn and he helped me find and purchase the vehicle I wanted. I appreciated his honesty and communication throughout the process. Joe Dixon was the Finance Manager that worked with me and my wife. He exceeded expectations by delivering the vehicle to us close to our home at the Fields BMW dealership in Winter Park, FL. Joe did a great job in explaining the vehicles features. I would highly recommend Fields to any one purchasing a vehicle, new or used. Brian Gruber

Sydfan471

May 31, 2014

Even though the car I drove all the way from Jacksonville for was sent to Auction before I could get there, Arnie did everything possible to get it back for us, and it will be ours in two days. There was a mix up, and it certainly had nothing to do with Arnie as he just met us when we walked in, but he understood the frustrations we had and did everything he could to rectify the situation. I appreciate all that he did for us.

cased7

May 19, 2014

We have purchased several BMW's from Matt Hoffman, the latest being a new 2013 BMW X-1. Matt is extremely knowledgeable, friendly and goes above and beyond to find you the right car. He does whatever it takes to get you the car you are looking for with absolutely no pressure!

Craigpmcneill

Apr 24, 2014

This is our second vehicle purchase from Fields BMW and Matt Hoffmann. Matt was given very specific details on the vehicle I wanted and he worked very hard to find the perfect one for me with a positive outcome. I am very appreciative of the time and effort that Matt put into this transaction. He simply makes things easier on the customer.

CarlaMHall

Apr 17, 2014

I have never been so happy with a car purchase. The whole transaction was smooth and easy. Matt went above and beyond the call of duty and I will highly recommend him to anyone wanting to buy a BMW. He is on top of his game.

pilotdean1

Apr 14, 2014

Kelly is very helpful and friendly. When I came to Fields BMW of Daytona (FL) for service on my 335D, she spent time with me going over the many features on the car. She is a wizard with all of the electronic gadgets and so patient in showing me how to use them. Great experience with Kelly.Dean Froberg

Kathiegliv

Apr 12, 2014

Roger Carpenter is an amazing sales rep to work with. We purchased two BMWs and are extremely pleased with our total experience. Tony Girgus always looks after us in service. This dealership is A#1!!

DouglasWidnall

Mar 11, 2014

I bought my first new car in a long time from Mat hoffman when he was a new salesman at BMW. I have since bought two others from him,( one for a family member) as a result of that initial experience. He has become a good friend through the years.

Tacmacmom

Mar 3, 2014

I purchased a used 2008 BMW 335i from Matt Hoffmann. The overall experience was outstanding. This was my first BMW and first convertible, Matt has answered every question with patience and in a timely manner. Matt went out of his way several times to help me with minor details and treated each one as important. The service department has also been outstanding to deal with. This may have been my first, but it will not be my last, thanks to Fields BMW.

billrichards

Feb 20, 2014

I worked with Ryan Olsen who couldn't have been more helpful. His knowledge was excellent. So many times you go into a dealership knowing more about the cars than they do seemingly. He went above and beyond the call of duty. Rob, the sales manager, couldn't have been any nicer. We worked on a couple of different cars and the one we finally settled on was perfect for me. If you want a great deal and deal with people who treat you right, this is the dealership for you. Even if you live in Orlando, my personal opinion is that it's well worth the drive. Ryan was incredibly nice, answered all my questions professionally and in a timely manner. While we negotiated he remained calm, respectful and I NEVER felt pressured or pushed. In fact, in hindsight it was almost like I was buying something other than a car. Even signing the papers when I was buying the car was so easy and relaxing. You always hear about car salespeople, but these guys are first class and I couldn't more highly recommend them.A special thanks again to Ryan and Rob. Great job guys!Bill RichardsNew Smyrna Beach

kch7

Feb 8, 2014

I purchased my 5 series 4 years ago at Fields and couldn't be happier. The service at this facility is bar none the best I have ever gotten at any dealership. The staff is friendly and very helpful. I will be in the market for another BMW soon and have no doubt that I will purchase it from Fields again.

wdw33433

Feb 4, 2014

As a corporate fleet manager I encounter hundreds of dealers every year for new vehicle purchases. Fields BMW is easily in the top 1% of all dealerships for all of the right reasons that a person needs to be focused on. Price has to be fair to both the buyer and the seller which it certainly is with Fields BMW. Customer service must be genuine, caring, and honest making the transaction feel good for both parties as well. Matt Hoffmann is a king among customer savvy kings. He genuinely cares about the sale and the customer. His communications style is immediate, thoughtful, and filled with knowledge that he freely shares. Before I shop any where else in Florida for a product that can be secured through the Fields dealership chain I will be calling Matt Hoffmann because I trust him and because he delivers what he promises.

DLO386

Jan 14, 2014

The whole purchasing process was very pleasant. Joe was very direct with answers to my questions and was very professional through the whole process. Those seeking a BMW, I would highly recommend Joe Baldi and Field"s BMW.

atlanticview

Jan 13, 2014

Matt Hoffman is the BEST...working with him for 12 years. Found me a 328I in 1213 that met all my requirements,hard to do

RonaldBaril

Jan 8, 2014

I have been doing business with Matthew Hoffmann for approximately ten years. He has always been very friendly and willing to help with any problem that may arise. Additionally, he is very easy to do business with. In my opinion, BMW automobiles are some of the best automobiles on the road today.Also, the service department is very helpful, notably Anthony Girgus.

moonman2358

Dec 13, 2013

I have used this dealership and sales consultant before and have been very satisfied with both the dealership and the salesperson.I have a BMW dealership twenty minutes from where i live but choose to drive an hour and a half to this dealership because of the positive experiences and professionalism of the entire dealership.

jillson

Oct 2, 2013

I chose to return to Fields BMW for my second BMW because of Diane Karel. She was and is the best sales person I've ever dealt with. She's knowledgeable, thoughtful, patient and courteous thought out the whole process of buying my car and owning my car. I know she'll be there anytime to answer my questions. Even though, Diane is now a salesperson for Fields VW, I went there to find her because I knew she could still help me.

meekaq

Sep 27, 2013

Very knowledgeable, friendly and helpful staff! I would certainly do business there again. The dealership has all models in stock and the Service Manager is awesome! Thanks Rob!

71bigblockbird

Sep 25, 2013

I went in to purchase some parts for our car and the Parts department checked to see if we were up to date on our recalls. This saved me from purchasing some parts. The service department quickly had me set up to perform the recalls. The day they had the car Robert called as he said he would to keep me posted on the progress of our repairs. When we got there to pick up the car we were greeted by Robert and he personally escorted us to our repaired and freshly cleaned vehicle. The entire staff at fields is helpful and pleasant. This is how a dealership should operate. Thanks guys.

taylorb3

Sep 5, 2013

I went and was looking for a used BMW for my first car because they are so safe. I decided to go to Fields of Daytona because this special was going on. Best idea ever! They were all great to me and treated me like a queen, everyone said hello and they were so sweet. The test drive was awesome because it was long enough so I could really get a feel for the car. I am always ready to go back for my service now!

madelinesheffler

Sep 3, 2013

Wonderful car buying experience. Never pressured throughout the process. Matt was very timely in answering all my questions. He went above and beyond to keep me satisfied. I traveled out of state to buy the car and would gladly travel back for a future purchase. Matt was absolutely fabulous and I would highly recommend him. Best car buying experience of my life. I would give him a 5 diamond rating. Ask for Matt and I promise you won't be disappointed.

Burbaby7

Aug 24, 2013

Joe listened and responded to my needs and concerns... He was not pushy or difficult to work with... I have dreaded having to purchase a new vehicle because I did not want to deal with a salesman but Joe proved to be more of a friend then a salesman .. and he closed the deal and made sure the whole process went smoothly... I would definitely recommend Joe and will call him the next time we, or a family member needs a new vehicle.

quallsdvm

Apr 22, 2013

We worked with Diane Karel one year ago but did not purchase a car. She was extremely curious, friendly and knowledgeable. We decided to purchase another car and made arrangements for service on a vehicle I owned with all intentions of purchasing another vehicle. Coming from St. Augustine we wanted to do that on the same date. I stopped in about 4 weeks ago and spoke with her on what was available. We had reviewed the web site and made an appointment with her to meet. We had remembered how helpful she was and felt confident she would be able to get us a car we loved! She did and we will be back. Service has always been a very important part of our purchase and we have had great appointments with the service reps. She is an asset to your dealership. I will be happy to tell my friends and pass her name to them.

palmcoast

Feb 6, 2013

Our experience at Fields BMW of Daytona was exceptional due to the excellent product and sales staff. We found Joseph Baldi and Matt Hoffman to be extremely personable, knowledgeable, and professional. This is our first BMW, which we love! Joe Baldi was so very helpful, thorough and patient in answering all of our questions and explaining the amazing features of the car. If anyone would ask us about Fields BMW of Daytona we would give it our highest recommendation!

eschelstraete

Dec 30, 2012

Joe Baldi was incredibly helpful in my purchase of a 2013 X1. He was forthright and in regular contact with me whilst he searched for the exact vehicle I wanted. All of the staff at Fields BMW of Daytona were helpful and courteous. It was a pleasure doing business with this particular dealership and will recommend them to others.

Bexley1213

Nov 25, 2012

I called Fields BMW in search of a new 328i and by a strike of fabulous luck Joe Baldi answered my call. It took all of 3 minutes to tell him exactly what I needed and he was on it. Less than 24 hours later I was driving out of the dealership in my new BMW. Do yourself a favor and give Fields BMW of Daytona a call, specifically Joe Baldi, and become a customer for life...just like me. I was not solicited to make this recommendation. All of remarks are from the heart.

peter.rego.501

Aug 30, 2012

Overall a great buying experience. Joe Bauldi made buying the Ultimate Driving Machine convenient and easy. With having a family and a job that limits the amount of time being able to be spent on a car lot, Joe took very good care of me and held the car while working on figures from home. He truly made me owning a BMW possible. Great dealership, great employees and great cars. -Peter

39bernard

Jul 15, 2012

I would recommend this dealer to my friends Joseph was very professional,and most of all he would listen to me. Did not try to pressure me on buying I was invited to come back with any answer,I might have Iam making a list Joe see you then Richard Bernard

skytop

Jan 5, 2012

Very friendly and knowledgeable dealership in Daytona Beach. Service is top notch, courteous and very helpful. Car competantly serviced and completely washed each visit. Wonderful! I am a happy camper with Fields.

Danalex

Nov 18, 2010

Jack Adams in Sales was extraordinarily knowledgable and helpful and very attentive to my best interests throughout the purchase process. I very likely wouldn't have found the perfect car without his help. Since my purchase, I've dealt primarily with Brent and Ryan in the Service Department and they have exceeded my expectations in every way. While they feel like friends, they treat me as though I were signing their paychecks (which I'm not) and have answered every question or request with flawless professionalism. As long as I can deal with these individuals, I will likely be a fields BMW of Daytona customer

marge underwood

Sep 16, 2010

This is my second BMW and Fields has given me nothing but top drawer sales and service.I can't think of anything they have not done to make my visits enjoyabe and quick. They didn't even laugh at me when I super glued my phone button. They are a great bunch and worth their colective weight in gold to all of us who use them.

bailphi

Aug 11, 2010

My CSA was very helpful to me during my service appointment. He has a great personality and really makes you feel like a valued customer, which is a rare talent. The customer service offered by Fields and my treatment upon returning for service makes me glad I bought my BMW.

Milne27

Jul 27, 2010

Fields of Daytona is a truly superb dealership. I am most impressed in all my dealings with the various employees whom I have met and would unhesitatingly recommend that company to anyone who is about to purchase a car. I have also had occasion to get a small adjustment made to one of the headlights. Again, I found the service offered to be most efficient in every way.Michael Collins

kempnbarb

Jul 16, 2010

My vehicle is a 2003 Z-4. It is the first BMW I have ever owned. I have moved twice since I purchased my vehcile. I have had it serviced at three different BMW dealers. The Daytona dealership is a pleasure to visit. For goodness sakes they even serve breakfast. Their employees are knowledgeable, very polite and they certainly take time to answer all your questions.

whitety1

Jul 8, 2010

My car broke down on I95 on the Saturday afternoon of a holiday weekend. When I got my car to the shop, it was 10 minutes before closing time. The service team kept the department open late and looked at my car only to find out that it was a serious repair that wasn't going to be able to be fixed right then. Without missing a beat, they provided me a loaner car on the spot and sent me on my way to get back to my mini-vacation. I can't say enough good things about both Chris and Jason at Field's BMW Daytona!

Jinks

May 22, 2007

After being quoted a price for repairs to our 328 convertible & a two day service time we have had the price raised three times in the two *weeks* they have had the car. While the price is important, more important is the inconvenience & fact that they weren't honest about the repairs. Had they trusted us with the truth & the facts we would have been responsible for added expense & delay. At this point we are $1200 over the original quote, two weeks into a two day repair, terribly inconvenienced, & the car isn't fixed. With the car out of warranty we use BMW for the reliability. Without that reliability they will loose us as customers since we can get the same services performed at independent shops for considerably less cost.