Feldman Chevrolet of New Hudson reviews

Patricia Cooke

Dec 24, 2015

I have been treated with upmost care and respect at this dealership. Everyone goes out of there way to be nice and friendly. My car was fixed in a timely manner (oil change). My service person was extra nice.i will definitely return

Thomas Vanderport

Dec 23, 2015

My first experience with your dealership was when I had my car towed into your service department after I thought the engine blew up. It turned out the oil plug fell out and sent me to the side of the Xway. Your service personnel were very helpful and earned my respect for recovering my broken car. So when I decided I was going to upgrade to a new car I made a point to stop at your dealership. The salesman was again very informative and put a great deal together for me! Thanks Greg Green and the Feldman crew!!!

David Greer

Dec 22, 2015

Every time no matter what the issue is they always take great care of me and my needs best dealership around 2 thumbs up

Robert Dennis

Dec 22, 2015

Going to Florida for the winter so wanted oil change and detailing. Greeted by very pleasant young lady. On previous oil change, told next time to check air and cabin filters, they did and said they were spotless. Impressive. It would have been so easy to just swap them out to churn income- they didn't! Detailing was fabulous. Car was waiting for me indoors. Love this dealership!

Diane Blazen

Dec 18, 2015

I adore Mr. Rick Baldwin he was laid back, very personable and I felt completely at ease during and after the transaction. He worked very hard to give me the best deal he could and made me feel right at home at the Feldman dealership in New Hudson. The only thing that was of a little concern was that after he told me what my payment would be I was taken to the lease manager Casey and there was another $10 monthly fee to cover me if there was any damage to the car, I think? It was a surprise fee and even though it was only ten bucks a month to some that may not be a problem but to someone who is retired and on a fixed income I have a strict budget and would have liked ALL the fees given to me at the beginning so I could have made a decision based on the bottom line monthly payment. I love my Equinox it is wonderful so far. It feels substantial and handles beautifully and I love sitting up higher in the seat and ohhhhhhh love the heated seats and remote start option during Michigan winters. I belong to a General Motors family my Grandfather was a head of the people who made the models out of wood, way back when. And my Father was a supervisor at Willow Run and I myself worked for GM for seven years at the Argonaut Building in downtown Detroit starting when I was just a girl of 19. I have always owned a general motors product and never had any trouble with any of them. Smiles PS I visited Feldman's dealership not for the options below but because the sales manager there sent me a card in the mail and it sounded like a pretty good deal.

Dewayne Bassette

Dec 16, 2015

Your service department and employers are excellent. They give good service and finish work when they promise. DeWayne

Catherine Laskowski

Dec 15, 2015

The staff was very friendly, and I did not have a long wait.

Rob Dancer

Dec 15, 2015

Very helpful salesman, Greg, who did an excellent job listening and working on a deal that made sense for everyone.

A Cook

Dec 13, 2015

The staff are always so helpful and pleasant when I visit the service area. In and out in a hurry... just the way I like it. And the prices are so affordable.. better than those quickie oil change places.

James Richardson

Dec 13, 2015

very happy with the customer service provided, everyone is very pleasant and the work done was great.

Jennifer

Dec 11, 2015

The service representative was extremely friendly and helpful. Wonderful experience!

Tania Yaldo

Dec 10, 2015

pleased. glad took my car to your dealership. Derrick (service adviser) was very pleasant and friendly..

Gerald Musselman

Dec 4, 2015

service advisor a 10, and car ready as promised.. great idea to use tv;s to no status of reapairs.

Dale Geise

Dec 3, 2015

The salesman was very helpful and answered all our questions. He explained how the new electronic equipment worked, as for the most part we know very little about, and are amazed at the things on car now days. Good job by everyone we had to deal with.

Cheryl Jann

Dec 1, 2015

The employees at Marty Feldman Chevrolet were very kind, helpful and outgoing. For people who put in 15 hours a day, quite frankly, how do not know how they do it. But, they do and do it well. My experience with my salesman Bruce, Molly, Corey and let's not forget Greg, was very comforting. Thanks for your help and The Cruze. Great Staff to work with. Cheryl Jann

David Chwalibog

Dec 1, 2015

She was attentive, communicated at every stage of major repairs, coordinated warranty items with GM and management to reduce my monetary responsibility. Everything you would expect from a service provider who advocates for their customer. This is why we have bought 3 cars from them this year and will continue to be loyal customers. David Chwalibog

JR

Nov 29, 2015

Bruce McFaul has been our Sales Person for over 6 years and always gets us what we want.

Julie Glasson

Nov 28, 2015

Considering I have an 8 week old newborn, I was looking for fast and to the point service. Jimmy Haddad met all that. He took all steps to making my leasing process easier and more convenient for me. It was the smoothest process and I was very pleased!

Kathleen Sloane

Nov 28, 2015

Good Service, Good people, Great Dealerships. Will be going back for service at this dealership.

Diane Perry

Nov 27, 2015

service was good.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Michele Reece

Nov 27, 2015

Rick was extremely helpful & knowledgeable. He was cordial & friendly...answered all our questions. Rick gave us a tour of the facility & helped sync our phones to Siriuos & set up OnStar for us. I highly recommend him to all friends & family ! My husband and I are completely satisfied with our purchase thanks to Rick.Mr & Mrs Norm Reece

Talecia Johnson

Nov 26, 2015

I received A1 Service at Feldman Chevrolet. After visiting two different dealerships, I was left feeling hopeless and discouraged. I was told by a friend to visit Greg Green at Feldman Chevrolet in New Hudson, MI. Greg offered me double the price for my trade, and got me into an affordable lease option. My purchase was quick and pain free! I am extremely satisfied with my new 2016 Malibu. Thank you Greg Green for all your hard work!!

Mark Otley

Nov 23, 2015

Went in for oil change and got all little problems taken care of, like pit stop fast very pleased. Thanks to the team.

Dawna L Punnett

Nov 20, 2015

This is the 2nd car purchase at this dealership & we do our maintenance here on our 1st vehicle. Our 1st salesman was Mike Berry who was always FANTASTIC! He moved on so we now have Alex Firu who also did a GREAT job for us. Always pleased with the service here :)Thank you Dawna Punnett

Amanda Miller

Nov 18, 2015

Overall the experience ended on a positive note. There was a mistake in paperwork that added some extra time to the transaction, however management was quick to fix the issue and regain my confidence in the dealership. My salesman had great product knowledge and was able to answer any questions I had, and overall I am satisfied with my decision to lease a car through Feldman Auto.

Linda White

Nov 15, 2015

Very pleased with our salesman, Alex Firu. He went out of his way to make sure we got everything we needed to take the car home with us.We weren't really ready to make a decision to lease or buy but he convinced us the best way to go was leasing.

Rebecca Jones

Nov 13, 2015

I found a great car on cars.com at Feldman Chevy. When I called the dealership direct to find out more about the car, I was given very friendly and kind customer service from Brent in the BDC. He directed me to Jimmy Haddad as my sales person. Jimmy was super friendly and tons of fun! He was extremely helpful in all of my decision making. Cheryl O'Brien in the title department was exceptional with her diligent work ethic and super customer service. This is my new dealership of choice.

Renee Zalusky

Nov 13, 2015

It was a quick, complete, courteous service, with a clean waiting area, coffee, popcorn available and car washed after service. If every business conducted their service the same it would be a pleasure. Thanks for being concerned.

Richard Roberts

Nov 13, 2015

fast and complete and good coffee on time no problems

Regina Byron

Nov 12, 2015

Alex is a great salesperson! You are lucky to have him at your dealership!

Jose Oliveira

Nov 9, 2015

Actually, we came in on an information gathering mission and Alex made it so easy, that we walked out that night with a New Traverse! Thank you Alex!

Bruce Fassett

Nov 7, 2015

I phoned for an appointment for an oil change and was able to schedule at my convenience. When I arrived a service tech was ready to get started and asked me questions as to whether there were any concerns other than getting an oil change. They were genuinely eager to make certain they exceeded my expectations, including whether I would like a free car wash. I waited comfortably in the customer lounge and enjoyed a cup of coffee while they serviced the car. The oil change was done in no time and I was off in a clean car. This dealership looks and feels like a successful business exceeding customer expectations. It is clean, organized, and well staffed with courteous, professional, efficient, and enthusiastic cheerful people. It is a "feel good feeling" to be in this dealership. Well done Feldman!

latorao

Nov 5, 2015

I purchased a 2015 Chevy Impala in August. Alan was the person who helped me. A very nice man and was determined to put me in something new. He promised that I would walk off the lot in a new car and I did! Thanks again Alan!

howard l

Nov 4, 2015

I recently leased a 2015 Malibu from Feldman Chevrolet of New Hudson. Not only did I get a fabulous new car but, I met Karla Burza who was my sales rep. She pulled out all the stops to put me in my new Malibu. She has earned a customer for life. If you are looking for a new ride do yourself a favor and go see Karla I promise you will not be disappointed. Karla is absolutely a top flight professional.

Jessica Sodemann

Oct 28, 2015

Don was by far the best salesman I've ever had. He was very helpful, and I know I got a good deal because of him. I am definitely going to recommend Don and this dealership to family and friends.

Mark Rossetto

Oct 27, 2015

Feldman came thru in a huge way!! Was packing for a two week camping trip that began on a Monday with no chance of altering the reservation at a National Park. Noticed a puddle in my driveway. Checked it out and found a leaking crimp fitting on a trans cooler line that would for sure have to be replaced in order drive any distance. Managed to reach their management on that Sunday afternoon and was told to bring it in at 6:30 AM Monday. I was on the road by noon!A huge thanks to everyone that made it all possible!Mark R.

Debbie Duke

Oct 24, 2015

Timely service. Great salesman Charlie Webb! Friendly staff. Comfortable waiting room.

Marlene Gatti

Oct 23, 2015

We had been shopping for a new car after our Equinox was totaled. Our credit became a little shaky after my husband injured his back and did not work for 3 months. We were worried we could not get into anything affordable. But somehow Matt and the team at Feldman were able to not only get us into a new vehicle, they were able to get us into a Silverado, which we NEVER thought we could. Thank you so much to Matt and everyone at Feldman Chevrolet New Hudson.

Nicholas Murray

Oct 22, 2015

Pat Williams hands down helped me. He knew exactly what I wanted, was very proffessional and friendly. I will only go through him for my next purchase.

Carol Youngblood

Oct 17, 2015

The car was well taken care of - everything was completed in good order.

Caleb Williams

Oct 16, 2015

I had a terrific service experience. This dealership is top notch.

Marjorie Smith

Oct 14, 2015

Laura was the 1st person to assist me. I was in for an oil change. She explained some options which I was glad to hear of. She was wonderful

DJ248

Oct 8, 2015

I recently purchased a car from Feldman, and had a sales person by the name of Ian Seaford help me chose the right vehicle for me. He was very helpful and answered all of my questions! It can be very difficult at times when you are purchasing a car from a dealership. I was greeted by Ian, and he did not make me feel like all he wanted to do is get me into a car. He was very professional, and actually made me feel comfortable. We talked, and he showed me several cars. I liked the Mazda6 that he showed me. We went for a test drive, and I knew this was the car for me. If you need a car, and are in the Milford area, stop by and see Ian Seaford. Great guy, and down to earth. Not pushy, not abrassive and just overall a nice guy! He even bought me lunch! I have bought several cars, and I have to say, Ian is the first guy that made me feel like I was a friend of his. Overall great experiance, and I would highly Ian to anyone in the local area looking to purchase a new car. Thanks Ian Seaford!!!

Michael C Cain

Oct 8, 2015

I'm driving the second car I have gotten from Feldman.. I have had nothing but good experiences dealing with them.. They bent over backwards to get me into my Cruze, and I'm not in the least bit unhappy with it or them. I will keep getting my cars from them when the time comes for a new one, and I will get it from Matt again too.. I highly recommend them for your new car.Their service dept. is second to none also.. they have serviced both of the cars I bought from them and I'm highly satisfied with their professionalism, their mechanics and customer service

Ann Wick

Oct 4, 2015

Very helpful service person. Made the experience very relaxing. Thank you.

Richard Ziats

Oct 2, 2015

Everyone at the dealership was courteous and helpful. the services were provided promptly and there was no extra delays or waiting around. They even threw in a free car wash. Overall a very positive experience.

Tim Garrett

Oct 2, 2015

Things are changing there but the staff is freindly, and work it always done well.

Thomas Sepp

Sep 22, 2015

Buying experience was excellent! Knowledgeable salesperson and service manager. Was able to structure a deal for me that totally met my needs. Glad to be back in a GM vehicle again!

Derek Gotham

Sep 18, 2015

Tony Whiteman did an amazing job at getting me into a 2015 Chevy Silverado. Was extremely enjoyable and had an amazing experience. It didn't even feel like I was buying a truck. He did such a great job that my girlfriend and I came back in two days later and bought an Equinox from him.

Douglas Degarmo

Sep 9, 2015

Not only were the people pleasant, but the work was done right. Having had some difficulties with a prior Chevrolet dealer regarding what my husband and I thought was a huge issue (work not completed by one of workers, which could have caused us to lose our motor) when we reached out to mid management and than upper management, we received the same lazidazicle attitude, that these things happen and GM would have covered the cost of a new motor. We were shocked to say the least. So we were very leery when taking our vehicle to the next dealer. We were so very happy with the people and service at Liberty Chevrolet, our concerns are gone! If every asked about where to take a vehicle for service I will immediately suggest your name. Thank you !!!

Willie Payne

Sep 9, 2015

My appointment was at 7:30am, the staff was prompt, courtesy, and very friendly. This was my first time at the service dept. they took care of everything they said they were going to do. They provided an oil change, tire rotation, re-call part exchange, and a truck wash. What else can I happy customer ask for! thanks!

Regina Byron

Sep 4, 2015

Alex (although very young) was won of the most knowledgeable sales persons I have ever dealt with! He worked hard to get me the most money for my trade. I would highly recommend him to all my friends and family.

Jessica Nail

Sep 3, 2015

I love my new malibu, The dealership did everything they could to make the process as easy as possible.

Joy

Sep 3, 2015

I have always received courteous, friendly service from the people at the New Hudson dealership.

Heather Grenke

Aug 30, 2015

First time to your dealership. We came in looking to lease a vehicle. Al was wonderful. He answered all our questions and understood our needs. He was able to accommodate us in every area. We walked out with a 2015 Chevy Trax and I love it! Once our lease is up, we will be back!! Thanks, AL!! The Grenke's

Dale Beddingfield

Aug 29, 2015

fast proficient excellent service. Mr. Anthony McCoy very professional and knowledgable.

Milton Carthens

Aug 22, 2015

Always very helpful and explain what is being completed on car or what's needed.

Jason Merics

Aug 21, 2015

Jimmy Haddad was a pleasure to deal with. Will definitely be back.

Michelle Toupin

Aug 10, 2015

I had my car worked on at the Liberty Chevrolet body shop. The women in the rental office at Marty Feldman and the people at the Liberty Chev. body shop were very helpful and professional to work with.

Kelli Cymes

Aug 7, 2015

I discovered my trans fluid was leaking, called the service center and was able to drop off the car that night. As expected it took a couple days, but it runs great. They replaced more than I new was needed. Great job, totally satisfied. Thankyou.

LUCY KULONGOWSKI

Aug 6, 2015

GREAT JOB TO ALL! EVEN THE NON-STATE FANS!!THANKS FOR HELPING ME AND STAYING LATE ON A SATURDAY!WILL BE BACK!!LUCY KULONGOWSKIPLEASE CHANGE NAME TO LUCY OR LUCILLE I DO NOT GO BY AGNES!!THANKS

William Schniers

Aug 6, 2015

Everything went perfect. I dropped the car off for a recall repair and an oil change. I picked it up later with no problems.

Camaro 1LE owner

Aug 3, 2015

Everyone is very professional, timely and nice. Vehicle service was done very quickly.

Stephanie Hollenbeck

Aug 3, 2015

Rick Firu was my salesman and I went in to have car appraised and to test drive a new Chevy Trax. Well, I drove the Trax home that night. Thanks Rick for making it happen. I couldn't be any happier!

Cathleen Ward

Aug 2, 2015

The staff is friendly and helpful.I was greeted right away.

Mark Haas

Jul 30, 2015

Well after 40+ Ford cars and trucks I can say I'm glad I bought a Cruze ! But more importantly liked working with Karla and the team at Feldman. Viewing this as a total package - sales, service and employees were all A-1 !

Steven Fletcher

Jul 29, 2015

They did a great job. Very courteous. They were expecting me and ready to go.

Camille Humble

Jul 23, 2015

Alex was extremely helpful and friendly. I will come back every time needing a vehicle and will recommend to family and friends to go here and talk to him, will not be disappointed!!

Mark Sonnenberg

Jul 20, 2015

I only had a limited time frame the day I bought my vehicle. Ryan got me in and out as soon as possible. It was the shortest time I've had to spend at any dealership when leasing a vehicle. Ryan was very knowledgeable about the Silverado I leased. He ran me through all the amazing new features the vehicle had to offer. I live in Clarkston so it is not a short trip to Feldman Chevrolet. That being say I don't mind the drive at all since customer service is the most important thing to me, and with this experience I will be a customer for life.

Trent Hall

Jul 19, 2015

You need more salesman because the dealership gets to busy, I was there way too long. 10 1/2 hours to be exact

Louis Tognetti

Jul 18, 2015

Your dealership is close to my residence and part of the group from where I bought my car, Jay Chevrolet. I am impressed with the quick response and conscientious service.

Justin Wilt

Jul 17, 2015

They were very helpful in getting my wife and I into a new car and didn't give up until we got the right deal.

Lori Luoma

Jul 17, 2015

When you walk in you feel very welcome. Know one is pushyat selling you a car which is wonderful. My family have bought many cars from Tony Whiteman he is not pushy he is there to help you decide which vehicle is right for you. His co partner Ryan is great also they work great as a team!! I have to say again great people great dealership you feel like you are part of the family. Will continue to buy cars from Feldman Chevrolet in New Hudson! The receptionist always has a smile and greets the customers when the come in!

Martin Homan

Jul 17, 2015

Polite, Courteous, Knowledgeable, - a very good experience. Work was well done, prompt, and use of quality parts.

Debbie Penny

Jul 15, 2015

I hadn't bought a car in 10 years. And this was the best experience ever. They were very helpful and genuine. I would recommend them to everyone.

Charles Perras

Jul 14, 2015

Tire rotation and seat harness recall completed. Completion done according to expectations. Nothing negative.

Kira

Jul 6, 2015

Attempted to purchase a new alternator belt and was provided with a part number to a something that was never even an option for the vehicle. I explained to the rep exactly what I needed and offered to show him the current belt under the hood. He didn't listen and declined to walk outside with me. After researching the part number at home when the price didn't seem right, I called the parts department to try and obtain the correct part or part number. I spent the majority of 22 minutes on hold, spoke with multiple reps who were insanely rude, and never obtained a single piece of information on what belt to order. I was provided with excuses such as "Well it would help if we had the vehicle here" and "Most of the guys here have never seen a vehicle this old." I had already brought the vehicle there when I initially tried to order the part and it's only an '84. I brought it to a certified service center for a reason, this place is a joke and felt no remorse for wasting my time and treating me like garbage.

Peggy Mather

Jul 6, 2015

I was greeted immediately as I pulled into the service bay. Very pleasant young man(forgot his name).He knew who I was. He obviously payed attention to which customers he had coming in. He asked a few questions - gave a suggestion for tire rotation, as he wrote up my service ticket. I felt informed and not pushed for services. I appreciate that type of service. I expected to wait just about an hour. Pleasantly surprised that it took less than 30 minutes. Easy appt. good service.

James Wadkins

Jul 5, 2015

Everyone was friendly and extremely helpful. Our salesman Matt went to another dealership to get the color we wanted. The financial guy gave us a visual view of the process on his computer which helped us in making our decision. The part we liked the most is that they listened to us and there was no high pressure sales tactics to buy a car. So far, we are happy with our Equinox LT and all of the upgrades we got compared to out 2013 Equinox LS. Special thanks to our salesman, Matthew Soulliere.Jim and Patty Wadkins

Christopher Walters

Jul 2, 2015

Went fast great people no long waits friendly staff

Kenneth Watson

Jul 2, 2015

Everything handled very well. Staff very professional, efficient and friendly.

Jason Middleton

Jul 1, 2015

I have been using Liberty Chevy since I purchased my car 2 years ago. After purchasing my 2013 Impala from Anthony Whiteman who worked to get me the best deal possible, I moved out of state. Whenever I am back in state I am sure to get service done at Liberty. Anthony will see me and spark up conversation which is always a plus when entering a dealer and seeing a friendly face who wants to catch up and not sell you another car. Great people and great service!

Mary Irwin

Jun 26, 2015

Salespeople and technicians always are more than helpful and courteous.

Patricia Cooke

Jun 24, 2015

I had the best experience ever. I wasn't even planning on buying a new car. Tony/Ryan got me into a bigger and better car than I had before and I am paying less money! They went out of their way to make sure I got what I wanted on the car and even threw in a tank of gas. I have already started telling everyone I know about the great experience I had.

Anthony Mccoy

Jun 23, 2015

The staff was so friendly and helpful :) I would definitely recommend them.

Delbert Lantto

Jun 21, 2015

Thank you for the fine service and I was satisfied that they took care of the recall as well.

Renee Zalusky

Jun 19, 2015

As usual everything was done in a timely and courteous manner, however it seemed you were short of staff when arriving. I was able to use one of my coupons which helped on the cost and my car was washed when ready. The new stations used to write up orders are awkward compared to the old stations where you could sit down and wait in the adjoining waiting room and watch TV. Walking through the approach area for seating seemed a bit unsafe with cars coming in or possible wet cement with bad weather. All in all my experiences with Liberty have been good ones and will continue to recommend and patronage your dealership.

Kenneth Hamann

Jun 16, 2015

Prompt attention to issue. Good follow up. Replaced part in a timely fashion. Left vehicle clean and ready to go.

Kevin Tash

Jun 15, 2015

I have been a service customer of Liberty Chevrolet since January 2006. My 2006 Impala has 265,000 miles on it, and with the exception of new tires, all my service is performed there. The service manager, Tom Bennett has made me feel like family every time I take my car in, and the majority of the service is routine maintenance. On this visit, my car alarm was sporadically going off. The problem was traced to a faulty hood latch. The problem was remedied and I was on my way in less than 90 minutes. I will continue to service my car at Liberty (now Feldman Automotive Group). I drive past 6 other Chevy dealers and numerous GM dealers to have my car serviced. Tom and his staff make it worth the drive.

Richard Roberts

Jun 15, 2015

The service was fast and well done I was treated very good all problems resolved

Bruce Fassett

Jun 13, 2015

Charlie Webb did an outstanding job helping us to trade in two vehicles and lease two new ones. He was knowledgeable of the vehicles we were interested in and handled all our questions professionally with a personable manner.He followed up several times after the sale to make sure we were completely satisfied. He also introduced us to the team that would help us in parts and service.

Karen Liker

Jun 12, 2015

Car salesman were very nice ! I worked with Jake and his very friendly and helped us thru the process to renew our lease and thru Sam the co assitiance of the Liberty Car Leader in Milford ! He made it very nice to work with him too !! Excited with my new 2015 Equinox Lt !! More to learn on this one but it will be good !! I will continue to buy this Equionix !! Best vechicle I ever had !! Proud owner I Am !!

Jen

Jun 11, 2015

The waiting time for lease contract to be completed was 4 hours, I almost want to walk away.

Kathy Filipowski

May 31, 2015

Great experience..excellent service department! Tom Bennett, service manger genuinely cares about his customers satisfaction!! Charlie Webb, salesman was super easy to work with, very knowledgeable!

mrs Marilyn Schlack

May 30, 2015

I got my oil change free and a car wash and it took less than an hour

Kelly Namel

May 29, 2015

I needed some minor repair work done to my car, and Liberty didn't hesitate to put me in a rental car at no cost. I didn't have to ask for a rental, it was juat a given. Thanks Liberty!

Tony Long

May 26, 2015

My sales person Karla Burza was extremely wonderful during the entire process. Karla made me feel comfortable during the entire time I was there. She is really easy to talk to and never once did she ever pressure me into making any decisions that I wasn?t comfortable with.I would recommend friends, family and strangers to seek out Karla when they are in the market for a new vehicle, as she will truly making their buying experience one to remember!

William Martin

May 20, 2015

Courteous service, kept me updated. Car Rental was quick and easy.

James Thomas

May 18, 2015

Always great service. It is a pleasure to have your dealership work on my vehicle.

Robert Hespelt

May 16, 2015

I had a great experience at Liberty Chevrolet. The sales and financial staff were especially friendly and helpful .

Robert and Joyce Deslierres

May 15, 2015

The service is spectacular. Tony Whiteman and Ryan just take care of us with cars like they know exactly what we want, when we walk into the Liberty Dealership. I love the deals offered by Liberty, and I particularly LOVE my latest car. The Equinox is the best car I've driven in a long time. I've owned Corvettes, small and very large Chevrolet SUV's, the Malibu, large Chevrolet vans, and everything GM in between. My Equinox is comfortable, it has the kind of safety features that are very much appreciated by me, and Tony Whiteman created a wonderful deal for us. We brought in a damaged lease car with insurance complications, but that was no problem for Liberty. The collision shop worked with us to resolve the problem. I love working with the people at Liberty Chevrolet. Tony, Ryan, Bill (collision), and Matt (collision)are simply a pleasure to work with, because they are wonderfully able to take care of all of our car needs. Everyone is so experienced, so easy to interface with, so helpful and friendly, and so amazing. When I come to Liberty Chevrolet, I feel like I'm home. I will be back, and I continue to tell my friends about Liberty Chevrolet. My enthusiasm for Liberty Chevrolet (especially Tony Whiteman)must be catching, because a couple of my friends are already seriously considering visiting Liberty for their newest car (one truck). I very much appreciate the kind of caring service I receive at Liberty.Joyce Deslierres

Charles Moore

May 13, 2015

The people at liberty are friendly and work to get you the best deal possible. I would recommend this dealership if you are in the market for a new vehicle.

Michael Neering

May 8, 2015

I am very happy with the service I received while purchasing my 2015 Colorado. My salesman Jimmy Haddad was extremely helpful in pursuing this hard to find model. Jimmy went above and beyond the norm with the hunt for the elusive Colorado. I was overwhelmed by the attention I received and will be looking forward to working with Liberty Chevrolet in the future. A+

Jordan Sames

May 7, 2015

Just a quick service visit, but everything was quick, easy and got me back on the road quicker than I had planned for. .

Lawrence Bohner

May 2, 2015

Everyone was cordial, helpful, and knowledgeable. I received a fair deal and am very pleased with my Equinox.

Gerald Larsh

May 1, 2015

Bruce is a great salesman. When I call him and tell what I want he finds it. He does not give any bull or high preasure sales.

Tammy Durnen

Apr 30, 2015

The sales person, Rick Firu gave us the best service possible. I tried three dealerships prior to this, refused to purchase a vehicle due to the sales representative. I highly recommend Liberty Chevrolet.

Lisa Morris

Apr 25, 2015

My salesman was the best! !!he did everything possible.get me the car I wanted and it happended

Alan Darbe

Apr 20, 2015

Was great except that I need another key and the key cutting machine was not working. Asked to be called when it is repaired.Really like the Advantage Club, as I have 2 Chevrolets and get most of the service performed at Liberty

unhappycustomer

Apr 20, 2015

Please remove me from your mailings, email and contact list. After making my appointment a week ahead of time I arrive 5 min before my scheduled appointment for an oil change at 7:45. I told the salesman I had an appointment in Detroit at 10 and needed the car back by 9:15. I'm still in the waiting room and it's after 9:30. Your service tech was very accommodating but almost 2 hours for an oil change is unacceptable. I won't be back!!

Clarence Hawkins

Apr 19, 2015

Our salesman Alan Consiglio was great! This is the second vehicle he sold us this year! We can't control ourselves there is such wonderful inventory at affordable prices!!

Angela Breiter

Apr 17, 2015

Your service department was very helpful took care of all my needs . I still need more work done and will for sure come back to have it done with you.

Diane Booker

Apr 12, 2015

Was greeted promptly when I arrived customer service was wonderful advisor greeted my daughter and I told me what service had to be completed and what was available even assisted with the back window wiper I had purchased but didn't know how to replace overall service was completed in timely manner walked over to McDonald's by time I came back 5 minutes waiting car was done so I thank you very much keep up the good work

Ms. Evans

Apr 11, 2015

I felt like I was a part of the Chevrolet family. Alan was kind, professional, knowledgeable and honest. Both times I purchased a truck from Alan, I was extremely happy. Ms. Evans

David Greer

Apr 9, 2015

It was a pleasant experience I would definitely recommend to friends and family

J. Grail

Apr 3, 2015

My wife was not happy in her old vehicle, and I wanted to try and get her out of her lease and into a new pick-up truck. My brother suggested I contact Ryan at Liberty Chevrolet. Ryan (and Tony) truly went above and beyond to not only find me a beautiful new Silverado, but also managed to get me into the vehicle at a price I was comfortable with. At no point did I ever feel pressured or confused by the typical "sales pitch" that so often tends to happen when shopping for a vehicle. They were courteous, patient, and I won't hesitate to see them again.

Albert Charles

Apr 2, 2015

We went in to look at Chevy Volts and found just what we wanted. There was no pressure, they just gave us time to evaluate the car and make a decision. We were given a more than fair price for our trade-in and would definitely deal with Liberty Chevrolet again.

Jason Wilson

Apr 2, 2015

Bruce Mcfaul was very professional and provided great service!

Lil Higg

Apr 2, 2015

I bought my Malibu in 2009 and have all my oil changes, tire rotations, etc., done there. Liberty has always taken care of me, and I will always be loyal to them. Every time I see my sales rep that sold me my car, Matt Sayye, who I always tell him he reminds me of my son, he greets me like I'm a member of his family. Recently, I had a fender bender (not my fault!), and I had the body work done at Liberty, of course. They kept true to their word when my car would be ready and, along with Allstate, made sure I was well taken care of. I totally would recommend Liberty to anyone! I am grateful they are located in my home town!

Frank Brockway

Apr 1, 2015

Met with Brucw Mcfaul Product Sales Specialist and who i trust to give me a fair deal and have purchased previous cars from. I was looking to purchase a new Equinox and and explained my prefences on model and options avaiable. He found me a Equinox LTZ loaded with the options i wanted and we agreed on a price and he wrote up the deal. Dealing with Bruce makes it easy to work though the process without any surprizes on the close of the deal.

Patti Champagne

Mar 14, 2015

Fast Checkin, attendant was plesent and attentive to details. Time for maintenance was as promised. Also took care of an unscheduled issue at the same time so I didn't have to come back.

Cheryl Dranginis

Mar 11, 2015

Everything was great. Everyone was helpful and friendly. I received great service

Ashley

Mar 10, 2015

Unhappy with my experience at another dealership, I decided to go to Liberty Chevrolet. Alan greeted me with a big smile on his face and was an amazing sales representative. He made buying my car a breeze and answered all my questions without making the process feel intimidating or overwhelming. Plus, he made it possible to pick up my new Trax in one business day. I had superb service at a great dealership that I would definitely recommend to anyone in the market for a new car.

Christian Scott

Mar 9, 2015

This is my 2nd time working with the awesome Preston for my car needs and he never disappoints! I would recommend him to anyone shopping for a vehicle and I looooooooove my new BU lol!! Another big thanks to Patrick the finance guy who was awesome as well!!This is a dream car and a first time lease for me. They made the experience pleasurable for me after my vehicle was stolen and stripped and that I will forever be grateful for; God bless you all!

Rose Anna Botorowicz

Mar 2, 2015

i was in the service department twice -working with Andy and having Mike Rogers work on 2 of my cars.The first visit was unexpected as I had damaged done to my grand am at discount tire. Mike and Andy jumped right in to help me figure out what damage was done and patiently help me figure out what repairs needed to be done to correct the car and have it driveable again. Mike took photos w his phone of the damage rotary arms that were bent and explained what needed to be done. Andy worked w Discount tires insurance claims to expedite work on the car. Everything on Liberty Chev service dept was handled exceptionally. On my second visit= I had Andy and Mike ck out some problems I was having w my tracker. andy located several area that needed work and we negotiated the prime ones to be handled first in a time and cost efficient way for me. I am a senior and appreciated how they explained what needed to be done and their importance.I did pay for the inspection of 2 items I could not afford to have done at that time - and hopefully when I get funds together - what I paid for inspecting will be applied to the work when I bring it in and not be charged again.I appreciate the efficiency, expertise, friendly people skills that both Andy and Mike have mastered. They are my go to guys to work on my car. These 2 people are the reasons I come back to Liberty Chevrolet service dept.

David Herweyer

Feb 27, 2015

Alex Firu was the salesman and went over the top to help me buy the car. He gave me a generous trade in. He also helped me to finance it since I could not pay cash. Liberty Chevrolet is a first class business. David from Rochester Mi.

Garrett

Feb 27, 2015

Great they.....fixed my Key Fab's in about an hour. Now my remote start system works.

Gerald Larsh

Feb 26, 2015

Came in for recall and took care of it right away Fast said it would take 1-1/2 hours. 45 min. I was out the door

Jorge Trejo

Feb 22, 2015

Liberty Chevrolet has some very dynamic and very professional people working in Service and the New Body Shop. Our experience with my wife's vehicle there and my company fleet vehicle have been outstanding. Everyone is courteous and prompt to deliver that service.

Ariano

Feb 19, 2015

Really good service, very professional. The facility is always cleaned and customer service is great.

Ralph Muller

Feb 19, 2015

If you need a good trade in price this is the place to be.Good dealership no issues!

Elizabeth Pitcher

Feb 17, 2015

I was in desperate need of a reliable vehicle. Jamie answered all my questions efficiently and made the experience easy.

Richard Starr

Feb 16, 2015

Always a hasle free experience, keep up the good work

Gerald Musselman

Feb 12, 2015

serviced on time, loaner car provided, ready when promised. that is a 10 of 10

Michael Hubert

Feb 11, 2015

Eash time I have called or taken my car/ truck in for service at Liberty the staff has been professional,curtious and performed all service in an efficient manor. Having dealt with Jay Chevrolet and Marty Feldman I can honestly say they should take lessons from the staff at Liberty.

Debra Osborne

Feb 10, 2015

The oil change service rep was fantastic. We were very happy with professional customer service.I would suggest one small thing. Our salesperson said it is ok to bring my black equinox in for a complimentary car wash. My suggestion is that service dept. Continue the same professional courtesy. Sometimes I feel like I am an intrusion to there dept for this appreciated service.I feel a clean car positively represents the vehicle and GM. Keeping this lease vehicle in tip top shape helps the resale value when I turn it in. Just a suggestion .I am very happy with Liberty Chevrolet .Thank you for your fine reputation.

Julie Bright

Feb 7, 2015

I was very pleased with my experience that I had at Liberty Chevrolet. The sales staff was very friendly and helpful. They were able to find the perfect Chevy Colorado in exactly the style and color that I wanted. They all worked hard to negotiate the right price for my budget. I am very satisfied with my experience at Liberty Chevorlet and will recommend this dealership to anyone I know that is considering a new vehicle.

Kathryn Helm

Feb 7, 2015

Great experience. The repair was taking a while to do so they offered us a rental car.

Stephanie Zasa

Feb 7, 2015

Always happy with my services never have to wait long, car always clean when finished any service.

Garrett Steele

Feb 5, 2015

Outstanding The service advisor said one hour and one hour it was. When the car service was completed, the advisor personally came to the waiting room. This where I am going to buy my next Chevy. Plus I even got a free car wash. Thanks

Edward Fitzsimmons

Jan 28, 2015

Service writer was very helpful. Even though the service lights had gone off. They were able to hook the computer up and saw the issue. Thank you very much for the repair and loaner car .

James Cogar Sr

Jan 18, 2015

Your service department goes above and beyondto make sure that everything is taken care of

Andrea Goyette

Jan 16, 2015

No one there.(customers)Early in morning and it was snowing like crazy.My type of customer service....In N Out...!

Calvin Ferguson

Jan 15, 2015

The experience I received from Liberty was GREAT. Jake the salesman was very knowledgeable about the inventory on the lot. When he stated that their finance dept. could obtain approvals for those with a not so great credit score. I was all ears. He made the process easy. Even my late calls to him after 9p with questions were all handled in a timely professional manner. I purchased a Chevy Traverse and I'm very satisfied with my purchase.

Melisia Taylor

Jan 14, 2015

I find that the employees at the dealership are knowledgeable and courteous. I find that they speak to me equally respectfully regardless of whether we are discussing technical aspects of the car, colors, or financing despite the fact that I am female. It shouldn't matter that I am a female and it doesn't at Liberty.Facilities are in the midst of being upgraded, so I don't feel it appropriate to grade them.I was in the unfortunate situation where, due to an accident, Liberty was having to report to AAA on the state of my car. Liberty did the estimate and report very quickly. Unfortunately, the outcome was a total loss car. This led to a new purchase which was handled very quickly and allowed me to take advantage of rebates. I loved my first Cruze: it was better than it was supposed to be. I am loving my 2nd Cruze as well.

Judith Lowman

Jan 13, 2015

Very friendly and professional. Car serviced very quickly.

Stephan Chope

Jan 8, 2015

check engine light came on. brought car in with no appointment. told them no hurry but they fixed it the same day. NO CHARGE! warranty work. great place

J Never Buy a Car From this Dealer

Jan 4, 2015

This dealership employs unethical sales staff. While Im sure most are upstanding professionals others are not. Several of the sales staff attempted to pressure me into waking away from the current car loan just so they could get the sale, Poor form. I will never step foot into this dealership again and Ive warned all my family and friends.

James Odell

Jan 4, 2015

Every single person we met at the Liberty store was absolutely divine and wonderful..very very nice helpful and extremely concered with one's satisfaction. I would and Do recommend to everybody i meet to take a drive up and purchase or lease a car from one of the great people on staff at Liberty..we my wife and I Diane and James, enjoyed the whole experience. We had a Great Sales Lady named Lauralynn...in the finance department there was Tina and Jeramia and Mike assisted with Pat and Sammy was the coolest....very nice place and people...makes car exchanging or buying a real treat.

Andrew Higgins

Jan 1, 2015

Excellent customer service!!! Thanks for all you help and your wonderful dedication to make a customer satisfied!! Mr and Mrs Higgins

Don Defoe

Dec 30, 2014

My most recent service experience at Liberty was as usual, excellent! Rob Bair, Service Advisor, sets the bar high...his professionalism, courtesy and customer focus is outstanding! He reviews the past service record, recommends needed maintenance and service items, based on mileage and/or time and accurately estimates the associated costs, in a straight-forward manner. And, he never pushes too hard. In addition he always checks to ensure all recall campaigns and TSB's have been performed on my 2013 Chevrolet Traverse. In short, in a world where confidence in traditional vehicel service departments is not espepcially high out fo fear of unnecessary work and high costs, I trust Rob completely with my vehicel service needs! He's the chief reason we keep coming back to Liberty for our Chevrolet vehicle service needs!

Dale Geise

Dec 29, 2014

Service was excellent as usual. Job was completed when they said it would be and I feel that it was done very well as everything they do there. Only problem I had was with the manufacture, vehicle only had 59000 miles on it, even though the 5 yr time frame had barely expired, I thought in lieu of all the GM vehicles we have purchased over the years, that they would have at least picked up some of the cost. But the service and the people who work in the service department are excellent. Dale

Crash

Dec 29, 2014

Purchased a used vehicle, part of the sale agreement was to repair some dents and scratches. It has taken 2 months to get this resolved. Their sales team and managment does nothing but lie and make empty promises. They have had my vehicle in their shop for half the time ive owned it. Multiple unreturned phone calls and waisted time driving over an hour back and forth to attempt to resolve the issues. Stay away from this place at all costs. Not to metlntion all the financing was screwed up, we where told our payment was due for a month but the finace company said otherwise, payment info was totally different than what the dealer told us. Horrible experience!

Lauren Doyle-Davis

Dec 26, 2014

BRAD; WHO WAS MY SERVICEMAN, DID AN EXCELLENT JOB. HE WENT ABOVE AND BEYOND WHAT I HAD EXPECTED. I WAS EXTREMELY SATISFIED!

Kelly Moody

Dec 24, 2014

I've been buying and servicing my cars there for years. Great every time!

Patrick Alvey

Dec 23, 2014

Great job by the service department and Tom Bennett!

Stephanie Fox

Dec 19, 2014

Stopped in for oil change ended up with a recall they fit me in for both:) so friendly great job!

Joseph Gallagher

Dec 18, 2014

It was really great from the service guy to the experience waiting for the car. It was a comfortable waiting area.

Carl Fornell

Dec 17, 2014

Just bought a 2015 Malibu Lt1 from Liberty Chevrolet last week. Their price was extremely competitive and the salesman Bruce Mcfaul was very friendly and cordial; and took the time to introduce the cars' many gadgets to me. He let me use a dealer plate because my proof of insurance was unobtainable on Saturday. He also provided, and clearly explained; the necessary information on warranty and maintenance. This is the second vehicle purchase I have made with Liberty, and would be very inclined to buy any future vehicles from them, and have strongly recommended them to family and friends.

Cory Briggs

Dec 10, 2014

Very quick process and great service. I would recommend this dealer.

Charles Feltmate

Dec 4, 2014

This is the 2nd Traverse we have leased through Liberty and based on the professionalism and courtesy we experienced in dealing with the sales team at Liberty we will return again for sure. From our Salesman Chris Rego all the way through the process with all the Sales Administration Team it was a Top Shelf experience.

David Harrison

Dec 4, 2014

Great Salesman, You rock Dave Hamel, great service. I'd highly recommend them. Already plotting my next vehicle...

Lee Ann Tolinski

Dec 4, 2014

I always appreciate the quick, efficient and friendly service I receive from Liberty. I have been there for several maintenance/oil change type visits with a different point of contact every time and each and every one of them have been just as friendly, yet professional as the other!

RG

Dec 4, 2014

Very professional service, done ahead of time. Appreciated is the fact that our car was washed and left clean on the inside.

Nancy Jones

Nov 29, 2014

Great dealership. The car was ready on time and delivery was quick. Sales staff knows the product.

David Harrison

Nov 28, 2014

Great service. Service felt personal. Salesman did a great understanding what we wanted. Walked out with a brand new car and a better APR than the one we walked in with! Dave Hamel. Yup that guy..5 stars.

Irena Mcghie

Nov 27, 2014

good support and staff very efficent dealship very dependable and easy to deal with on any issues or concerns

Bert Steinman

Nov 26, 2014

The service was very good especially Bruce McFaul he is always helpful and very knowledgeable and I would highly recommend his to others.

Donna Reniff

Nov 26, 2014

Always get a smiling face greeting me when come in for service!!!Rick and Tom have a great team. I even bring them doughnuts or cookies when I come in for service now and then. Their like family :)Sincerely Donna Reniff

Joseph Wysocki

Nov 24, 2014

Brought vehicle in for a oil change and recall issue. Service rep. was very attentive, had me in and out in thirty minutes. Got a free car wash too.

Kenneth Hamann

Nov 19, 2014

On time, addressed all issues. Warranty work. No hassle

Patricia Mantle

Nov 19, 2014

Everyone in the dealership was very friendly and helpful. I received the the price I wanted and the salesperson was very helpful. I have referred two people to my sales rep.

Michelle Hooker

Nov 13, 2014

"Chief" was a great experience and made buying a new vehicle a delight

Larry Falzon

Nov 11, 2014

Purchased a 2015 Chevy Equinox and love it.Liberty Chevrolet is the best dealership I have ever dealt with.The sales department works very hard to give good deals and always delivers on all promises. Matt Sayyae is greatThe sevice department does all my service and is wonderful.It is so nice to have Liberty Chevrolet in my neighborhood.Thanks

Louis Tognetti

Nov 11, 2014

I have just leased my 3rd Chevrolet from the Feldmen group of dealers at Jay Chevrolet and take my car to Liberty Chevrolet for service. I couldn't be more pleased with the ease of making an appointment and the efficiency of their entire staff.

Barry_T

Nov 10, 2014

I recently bought a Chevy Silverado Double-cab 4x4 LT truck from Liberty Chevrolet, and was frankly completely surprised and delighted by the experience - these guys were FANTASTIC! Great salesman (Dave), great pricing Out the door, great trade-in and fantastic finance rates. A FIRST CLASS experience!

Thomas Taylor

Nov 6, 2014

Our sales team was fabulous! We would definitely buy from them again.

Anthony Provagna

Nov 5, 2014

the people are freindly and helpful, i love my new dealership

Howard L

Nov 2, 2014

The service dept. is tops in my book.I have been in several times and never had a bad experience of any kind. Everyone is very kind and professional. They have made owning and caring for my cars a great experience. Thanks again.

BelindaMI

Nov 1, 2014

They will go above and beyond to get you in a vehicle. Overall the best experience I've had purchasing a car.

Karen Bromley

Oct 29, 2014

Very pleasant experience, I recommend this service center. The staff were professional and very pleasant to work with!

Carol

Oct 27, 2014

Have serviced all of my GM cars at Liberty Chevrolet for about 9 years. It is worth traveling the extra distance to receive their quality repair service. They are always courteous and prompt and make you feel that you are a valued customer.

Richard Lewis

Oct 25, 2014

A.Everyone was great, my sales rep Dave Hamel was awesome found the vehicle I was looking for and drove off in it the day. Liberty was more than fare with my trade in, it was a nice experience. Thanks Richard Lewis

William Curtis

Oct 24, 2014

Rob Bair is personable, relatable, friendly, and competent.He promised that it would be ready in 90 minutes, and took even less time.It came back washed and ready.Completely satisfied.

DALE B

Oct 23, 2014

BUSY PLACE WITH ALL THE RECALLS GOING ON. IN SPITE OF THIS AUTO IN THURS. EVE OUT MON. AFT. MAJOR REPAIR WITH STEERING GEAR REPLACEMENT. QUALITY ALL THE WAY AROUND, THIS IS NOW AND HAS BEEN MY ONE STOP SHOP FOR NEW, USED, AND SERVICE OF MY VEHICLES. BUYING A CAR USED TO BE A STRESSFUL EXPERIENCE NOT ANYMORE. THE FOLKS AT LIBERTY TAKE CARE OF MY AUTO NEEDS.

Joel Tatum

Oct 19, 2014

Outstanding service and home warming environment. Highly recommend each and everyone reading this to check out Liberty Chevrolet and experience the professionalism and family nostalgia.

Kenneth Redman

Oct 17, 2014

was told it would take around an hour and it did . that was nice . vehicle was washed that also was nice .. overall very satisfied ..

Frances Eckert

Oct 16, 2014

Got a dextrose oil change, that's all that's ever been in this truck. They got it done faster than they said and good price! A good dealer to go to!

Leon Demott

Oct 15, 2014

Jamie Proffer is an excellent sales person and has answered all my questions!Thank you!

Kevin Tash

Oct 14, 2014

My most recent visit necessitated the replacement of a door latch on my Impala with 260,000 miles on it. 100% of my service is completed at Liberty. I am always greeted promptly. Appointments are scheduled with ease, and my car is always returned at the time promised. The service manager, Tom Bennett is always recommending what needs to be cared for and quick to tell me what can wait.

Mark Fransen

Oct 14, 2014

We absolutely loved working with Chris! He went above and beyond for us and our needs and made our first time purchasing a vehicle to be an enjoyable and seamless experience!

Buying for Mom

Oct 10, 2014

Quick turnaround on leasing a new car. Process was simple and freindly.

Thomas Trybuski

Oct 8, 2014

Great dealership, great salespeople, great service.

Tony Argote Sr

Oct 7, 2014

The car the price and the dealership were great!!!Very happy with our experience.

Randy Bylski

Oct 5, 2014

Tom answered all questions I had about buying and financing my new chevy Silverado. I even test drove the truck for the whole weekend to see if I really wanted it

Cathleen Ward

Oct 2, 2014

We were greeted and the service was respectful and attentive.

Sean Kidd

Oct 2, 2014

I recently leased a Chevy Cruze LT from Liberty Chevrolet in New Hudson and couldn't be happier, not only with the automobile, but also with the level of service that I received from the sales staff. When I arrived I was helped immediately by the receptionist, and although I did not have an appointment, a salesman was with me within three minutes. Mike G was my primary salesman during this transaction. Although he stated that it was his first week, he did an excellent job and helped me through the whole process. I would also like to take note of Savonte, whom I presume is a seasoned salesperson at Liberty. Savonte also lent his assistance to Mike during my first visit. Savonte was very knowledgeable and very good at what he does. A salesman among salesman. They inquired as to what I was looking for and my price range and worked together to show me a few options. Ultimately, my choice was narrowed down to the Dodge Dart and the Cruze. While, I liked the Cruze more, my friend at Dodge was offering a better price. In the end, Mike G worked with his manager and the finance people to match Dodge's price spot on. So, needless to say, I got a better car, at the same price and exceptional service. I would recommend Liberty Chevrolet to family and friends. They have gained my trust and business for when the time comes to get a new vehicle!

Christina Lemere

Oct 1, 2014

Always a great experience with the dealership and staff!

Renee Zalusky

Oct 1, 2014

The staff was prompt, courteous, and professional from the time I left my car until it was finished. Definitely have had nothing but good experiences with Liberty and would continue to buy/service with the dealership. It is so nice to be treated like the old days, I almost think I'm at Hudson's downtown Detroit in the 50's.

Richard Roberts

Sep 27, 2014

from the start to finish it was well done. Tom who took my info to the driver who took me home great job I would recommend Liberty to all.

Ronald Brown

Sep 27, 2014

My sales person, Frank, was awesome! Helped me get the price I was looking for, the color i wanted, and got me in and out quickly, which was great due to my busy schedule. Everyone from point A to B of the sale was very knowledgable of their product and services, which made questions and concerns a breeze. I would definitely recommend these guys to all my friends who are looking to buy a new or used car.

Thom Damon

Sep 25, 2014

Matt my salesperson did a great job lisinging to me a selling me the car I wanted to buy. I will buy my next car from Matt.

Jean Utley

Sep 22, 2014

Service was very quick and was pleased to find that vehicle had been washed

DALE B

Sep 12, 2014

FROM INITIAL CONTACT AND THROUGH ALL ASPECTS AND DEPARTMENTS BEST CAR BUYING AND SERVICE FOLLOW-UP EXPERIENCE TO DATE. (I'M 61 Y.O. AND HAVE ALWAYS HAD APPREHENSION WHEN PURCHASING A VEHICLE) LIBERTY SAYS WHAT THEY DO AND DO WHAT THEY SAY... DALE B. SOUTH LYON MI

JMS

Sep 12, 2014

Recently had my 2011 Traverse in for two safety related recalls. The work was done promptly and at no cost to me. I had a scheduled apt. Liberty was efficient, clean and on time. All the work was done to specification and I am happy with the end result.

Audrey D

Sep 2, 2014

I had a very pleasant experience at this dealership. Staff was professional, friendly and knowledgeable. Couldn't ask for a less stressful experience.

strawberryjohn

Aug 29, 2014

HAD VERY BAD BAD BAD EXPERIENCES AT LIBERTY CHEVY. I CONTACTED BOTH JEFF AND CHARLES. i ASKED QUESTIONS THAT THEY WOULD NOT ANSWER. THEY BOTH TOLD ME THEY WOULD GET BACK WITH ME ON PRICING AND OTHER QUESTIONS AND THEY NEVER RETURNED MY CALLS. tHE BOTH TOLD ME THEY WOULD GET RIGHT BACK WITH ME AND NEVER DID. IF YOU ENJOY AN EVASIVE ATTITUDE, YOU'LL ENJOY GOING ROUND IN CIRCLES WITH LIBERTY CHEVY IN NEW HUDSON.

DJLonS

Aug 18, 2014

Short review: They turned an absolutely horrible experience (from a different dealership) into a truly positive one. Their Sales Staff is incredible! Long review: I found a 2014 1LT that had everything that I wanted, color, options, etc. I went to "dealer No1) during my lunch to discuss the vehicle with a Salesman. During the time I was there he took me to a vehicle I didnt want and explained to me that this WAS the vehicle I wanted. He proceeded to take me back inside where he took a phone call and sat on the phone with someone for about 15 minutes. He finally took my information and I told him that I would be back at 5:15 to discuss price and monthly payments prior to purchasing any vehicle. He was adamant about bringing in a vehicle from some alternate location so I explained to him again that I need to see final cost and monthly payments prior to making any decision to purchase a vehicle. I explained to him several times that I was on a specific budget. Regardless, when I came back in he was with a customer and asked me to wait in the waiting room. I asked if the numbers were finished and he indicated that, yes and someone will be out to speak with me momentarily. He also explained that he was having my car brought in at that very moment to which again I replied that I just need to see the numbers. I waited there for just over a half an hour. He came in to speak with me and told me that the guys would be over to speak with me in a few minutes. Another half an hour went by during which I received several calls from my wife asking me where I was and when I was coming home. Several times during that half hour I went out to the lot to walk around. During the last time I was sitting in my car and the Salesman sent me a text telling me that the Finance people wanted to speak with me. When I came in the Salesman asked me to wait in the waiting room again and I sat there another half an hour. This time I just got up and left. I called Dealer No2, and spoke with them that evening about what had happened. I went to their dealership and they processed my application, located my vehicle and sold it to me all within a few hours. I was out the door with paperwork in hand. They had told me that the vehicle was located at Liberty Chevrolet so I indicated that I wanted to see the vehicle and that I would drive out there in the next few days because they told me that I had to wait until the key was changed before taking possession. During the next few days the vehicle was sold to another individual, keyed up, and driven off of the lot. When I called Liberty they told me that they didnt have the vehicle and I needed to speak with Dealer No2 regarding this issue. When I did, he basically blew off the issue and he told me that it was no big deal because he retained an identical vehicle on his lot which was just waiting for the warranty key work to be done on it. Now, in saying that there were several lies uncovered at one time. 1-the key issue, 2-the vehicle sitting on his lot, and 3-the fact that they added/changed the price I had negotiated with them on the order (I didnt catch this at the time of the sale because it wasnt shown to methe really long form that gets signed at the end. The Finance individual had that part rolled over his desk and was only pointing me to where I was to sign and then he folded up the paper and put it in the pack). So now, as I was asked to, I called back to Liberty to explain what happened and they told me that they could get me the correct vehicle for the same price and they would make it all work. They did, in fact, make everything work...the numbers, the vehicle, the keys, everything. I am quite satisfied with how they handled the entire situation. If you want to be treated with respect and you want a fair deal...go to Liberty Chevrolet and speak with Matt (or their other Sales staff).

Eileen

Aug 7, 2014

We absolutely love our new Traverse. Tony was a great person to work with and was extremely knowledgeable and accommodating. I will definitely use Liberty Chevrolet for all of our future purchases.

Sonny V

Aug 6, 2014

Awesome service, service tech Mark is great guy promissed 9am appoitment and took my vehicle in at 910 after paperwork was done. After that I had to come back for separate issue Mark went out of his way to take a care of it. Thanks Mark Moodie from Sonny

DeandreWoods

Jul 31, 2014

They really surprised me and got me into a new car. The best thing about it is I wasnt even there long. I would recommend them to everyone who wants a new car because it really feels like they value your time and money.

Wingsfan

Jun 24, 2014

I went to Liberty Chevrolet for a couple of minor warranty repairs on my 2014 Chevrolet Cruze. There were no questions and they just began getting to work. There was one repair that was not technically covered but they kindly repaired the seat under the Chevrolet Customer relations program (I believe that was the name) and provided good advice on how to avoid the situation happening again. They did a great job as always...

Gary L. McAleer

Jun 17, 2014

Bruce McFaul has an excellent manner of customer service.

chefsteven

Feb 17, 2014

In September 2013, I went looking for a used vehicle for my growing family. The little Ford Escape just did not cut it with the 2 car seats and everything else the family needs to move around any more. I met with Dustin Burnett, explained to him what I was looking for and he had the perfect vehicle for me. Knowing I was not making a decision without the wifes approval (as it would be her daily driver) He did not push to make a sale. I brought my wife and kids in the next day, showed her the vehicle, let the kids romp around in it for a few and still took another couple of days to make the decision. We loved the car, it worked with our budget (Dustin knew what we had to work with, didn't try to push us into a car we could not afford!) and we went through with the sale. Dustin even kept an eye on the kids while we signed the paperwork. Working with Dustin was such a great experience, I am a Jeep guy myself, working with the same Jeep dealership for over 10 years. I actually went back to Dustin 5 months later to purchase a used Jeep from him instead of the dealership I was loyal to. I would highly recommend using Liberty Chevrolet to anyone, the experience there was outstanding. More importantly, I will make sure to purchase any future vehicles from Dustin, he understood my needs and the needs of my family and was able to take great care in making sure we were happy!

Love experts :)

Jan 21, 2014

I am very impressed by the professionals at the dealership

Mr. Mr, Mrs, Kareem

Jan 21, 2014

I checked out the dealer on Saturday and knew what car to buy,, I really appreciate the General Manager Kristin, Sales Manager Sam, Assistant Call center rep, Sales person Alan and his partner Dustin, as soon as I walked in I felt home . This is the most professional and the the best Car dealership Librety Chevorlet in New Hudson Michigan, you will always be happy, the truth is in the management at this location, as at first when I found out the company was the same as the Feldman Chevrolet in Novi Mi was skeptical because that Feldman Chevrolet in Novi Mi has the worst manager and I thought he was a joke and a year ago I said I will never go there or any of there other dealerships but luckily I was open minded and realized even though it's owned buy the same company it did not mean all location are the Same. So I highly recommend Sales Person Steve, Alan, if you love the can and can't make a deal with the sales person then ask for the SAles manager Sam to make a deal either way you will always leave the New Hudson Librety with a huge smile. This is the only Dealership that I highly recommend when you are looking for a new Chevy or a used car. I bought my first CTS AWD Sedan and believe if or not I am still so happy with the Staff that I have been calling friends and family so I make sure if they are by any chance looking for a car and to get it from Librety Chevorlet in New Hudson Michigan. Thank you so much and God Bless

Charlene

Jan 3, 2014

I expected a simple check on an issue with my Stabilitrack but the dealer discovered a major problem that needed immediate attention. Rob Bair and the technician worked quickly to get the parts and had the repair done by the next day. I appreciate their focus on identifying the problem and getting the repair completed so fast!

James

Dec 30, 2013

My seervice rep Scott was very polite personable and quick. Kim the appt person was very accomadating,service was quick inand in a 1/2 hr thank you.

Michael

Dec 30, 2013

Since the first new car I bought from liberty I've had a wonderful experience and I'm on my second new car all I can say is keep up the great work

Dale

Dec 28, 2013

your people are very friendly, knowledgeable and it is always a pleasure to deal with them. Have been dealing with your dealership for quite awhile and you can be sure our next purchase will be with Liberty and unless we break down or need service out of the area, we will always have you service our car.

Carol

Dec 9, 2013

Never been disappointed with liberty Chevrolet service .

Steven M Hall Builders LLC

Nov 26, 2013

I would like to thank the salesman Mr. Tom Bagwell for his time in working with me on buying my truck.Hang on to this guy , he's got what it takes to deal with people. My thanks to Tom and Liberty Chevrolet .

Bob and Joyce Deslierres

Nov 23, 2013

I am happy, and I will return. We will recommend Liberty to our friends and family, because we always have a stellar car purchasing experience at Liberty Chevrolet. We especially enjoy working with Tony Whiteman.

RachelM

Nov 21, 2013

I am always very happy with my experience at Liberty. There are several other dealers that are closer to my home, but I always choose to take my vehicle to Liberty because their customer service is always superior.

Chrissy

Nov 12, 2013

The people were very nice and helpful, and the service was great. I would recommend their services to anyone I know.

Dr. Ballani

Nov 7, 2013

Mike Perry was a great person, he helped me making up my mind about the right car for me, I appreciate his help, explanation and his effort to make sure I am satisfied, and I am really satisfied, thank you Mike for the great service. Dr. Ballani

Melany

Oct 4, 2013

I bought a 2010 Impala that I am extremely happy with. My experience at this dealership was very easy going. Tony Whiteman was my sales man who helped me. He was very good & made the experience wonderful. I didn't think I would get approved for anything but he made it happen. I was very impressed. I had been to a few other dealerships that weren't nearly as helpful. I have referred my family already & would refer my friends as well.

Rcline877

Sep 26, 2013

My husband Kyle and I leased a car from Jake Goodin. He was so helpful! We will definitely go back to him again, we already told friends who are looking for a car to go see him! He was great!

Chris

Sep 4, 2013

Andy was very helpful and low pressure. He made the buying process extremely enjoyable

fleet6

Sep 4, 2013

Dealer was nice enough to allow me to take car home while waiting for insurance settlement

Kevin

Aug 23, 2013

The salesman, Pat Williams, was great to work with. He was a no-pressure salesman, and during the test drives he only spoke occasionally which allowed me to focus on the vehicle I was driving.

Kim and Steve White

Aug 5, 2013

We were treated with respect and courtesy. We especially appreciated the professional and friendly service provided by Jacob Goodin. Our overall impression of Liberty Chevrolet was very positive and we have been enjoying our new Traverse very much!

Kelli G

Aug 1, 2013

I am very pleased with my new truck and the treatment I received at Liberty Chevrolet.My salesman Rick Firu was GREAT. Disappointed in the misleading buy back letter I received to get me in there . Also still very angry with GM about the way they treated my father and suspending his A plan discount . Not happy that I was unable to get the A plan on my new truck .

Jim R ,

Jul 24, 2013

My wife and I had a great experience working with Andrew Keller and Liberty Chevrolet, in New Hudson, Michigan. We had wanted to compare 3 models and Andrew did a great job breaking down each model to show us our options and pricing between the three. We test drove all three and finalized our purchase. This was the best dealership/salesperson I have experienced in many years.

Rashida Johnson

Jul 14, 2013

Although it was literally an ALL DAY experience, I am so glad that the outcome really expressed their diligence with helping me. The only thing I must note is that it seems like my car may have a few bugs (it burns through gas and it seems like it stalls a bit when I accelerate)..I'm not sure about that- I wish that they had a bigger inventory of the car that I wanted to choose from. I also went there based on their inventory stated on their website as early as the morning while we were driving there- but when we arrived none of the cars I wanted (based on their stated inventory) were available. - but overall... I'm happy with my experience.

Heather

Jun 7, 2013

Rob is great!! He went out his way to make sure I was taken care of. I will always take my car to Liberty!!!

customer

May 14, 2013

expensive oil change for filter and 6 quarts of oil plus labor over $40

Carol/north mi

May 10, 2013

Excellent auto repair. Affordable, good management with high priority on customer service

Rebel girl

May 3, 2013

Great service. Work done in a timely manner!! The service department is great! The quotes for the work are right on. Would definitely recommend this dealership!!!

Kreneem

Apr 27, 2013

I always have a great experience at this dealership. I trust Mark and know he's working for me. I always get the best car in my budget. I would recommend this dealership and Mark for all your automotive needs.

A.Savage

Apr 24, 2013

Great overall customer service from Sam, Bill, Mike and the Liberty Chevrolet Team! Thanks!

Mary Louwers

Apr 16, 2013

Andrew Keller was the sales person that helped us with some of our questions even before we arrived. He was in touch with us a few times without being forceful or annoying as unfortunately some sales people can be. When we arrived he completely understood our needs and met them. There was no pressure at all and he found for us the best deal and we left with an excellent vehicle. Andrew thank you again for your help.

FEC,

Apr 8, 2013

Everything was done correctly and on-time. Also, I had didn't get badgered to have addtional sevices that was wasn't requesting.

Cindy

Apr 5, 2013

Tony Whiteman was a great salesman! He was very personable, helpful and knowledgeable.

GMIredneck

Apr 2, 2013

Had a good experience with Mark. He was not pushy. He showed us some options and walked away to let us decide by ourselves. He was very patient. We had a very relaxed experience. It was one of the best times I've spent in a dealership.

Happy Customer

Feb 21, 2013

Scott Stevens was pleasant. The waiting area was comfortable, including the complimentary WiFi, water and coffee. My concerns were addressed and my car was clean when it was returned. Thank you.

dlouth

Feb 18, 2013

This is a great dealership. I've been disappointed on multiple levels with various dealers around the Detroit area for the last 20 years, but I finally feel like I've found one that has happy customers as a top priority for the entire organization. I chose to purchase a new vehicle at Liberty because of the excellent service I have received over the past 3-4 years, and was just as impressed with the sales staff/process.

Cash Customer

Jan 18, 2013

I saw a vehicle I was interested in and the price was crossed out and said request an e price. I did that and was sent a response that said this vehicle had been sold, but here is a list of similar vehicles. I responded to the sales lady (Judy) and asked if they get another vehicle liked the one I was interested in to let me know because I would be purchasing within a two week time frame. She responded with they had my original requested vehicle in, however now the vehicle is a different price from when I first asked for the e price or saw it on the internet.

xHomerJxy

Dec 22, 2012

I took my truck here to get accident damage taken care of. They fixed the original dent but damaged another part of my vehicle. When I confronted them they passed me to a manager that was no help and told me I was attempting to con him. I was horribly treated and it took well over a week to even get a call back about anything. I would not go to this half rate shop. There are plenty of other qualified shops in the area.

TommyYoon

Dec 4, 2012

I purchased my pre-owned vehicle from Matt Sayyea at Liberty Chev in New Hudson and have to say it was my most pleasant car buying experience yet. I traded a used vehicle and felt that the value was honest and reasonable. I have recommended Matthew to my children, grandchildren, and neighbors because of the great deal he worked hard to get me. I'll absolutely be back to Liberty for my next purchase

CJackson201211

Jul 17, 2012

This place is awesome! by far the best dealership experience for me. Brian Graham was very professional, efficient, and proficient with getting me a car with the best deal. If you do not have a way to get to the dealership, Brian will scheduled for a driver to pick you up. I know this because he did for me and I live Detroit East so don't be intimidated by the distant of the dealer. I received a good deal on a very nice car 2010 Hyundai Sonata, and I don't have the best of credit. I would highly recommend Liberty Chevrolet and I would highly recommend you see Brian Graham for the best deal in town.

Prospective Buyer

Jun 23, 2012

Used both their live chat and called about an Impala they had listed that had no pics and was priced rather low. They kept hounding me for my personal information and would not give me the information I needed. Live chat person even closed me out without response to a very simple question. Very poor customer service.

Soccer Dad

May 30, 2012

I was in correspondence with Tony via email and, in my mind, scheduled a time to come look at a car. I wrote, "We are coming with the intention of buying the..." He knew I had to travel 2.5 hours to get there. While on the road to go see the car, I called and left a message (Tony ws not in, yet) that I was coming and would be there about 10am. I asked that, if the car was not available any longer, he call me so I would not waste my time. He never called. When I got there he looked for the car and said, Oh, I guess they sold it lat night. Pretty inconsiderate if you ask me. I took off work and drove a total of 5 hours for nothing!

DIArmstrong

May 30, 2012

Don't trust Tony! I was in correspondence with Tony via email and, in my mind, scheduled a time to come look at, and buy a car. I wrote, "We are coming with the intention of buying the ..." He knew I had to travel 2.5 hours to get there. I left early in the morning so I could get back to work in the afternoon. While on the road to Liberty I called and left a message (Tony was not in, yet) that I was coming and would be there about 10am. I asked that, if the car was not available any longer, he call me so I would not waste my time. He never called. When I got there he looked for the car and said, Oh, I guess they sold it lat night. Pretty inconsiderate if you ask me. I took off work and drove a total of 5 hours for nothing! His emails to me have been "canned" emails and he even sent one using the sales manager's name. I'm guessing it was a bait and switch or maybe just a scam and there never was the car.

Michael

May 24, 2012

I bought a used car from Liberty Chevrolet and everything was easy. The service is outstanding, the staff professional and fast. They picked me up from Detroit Airport (thanks to Mike), they offered me the right warranty-package (thanks to Greg) and the whole people in the background (cleaning and preparing the car, including a full tank of gas; getting the paperwork done) worked quick end effective. A special thanks goes to Tony, who made a terrific job to make buying a car via internet as easy as it could be.

zdigia

May 11, 2012

I had a fantastic expierence at Liberty Chevrolet, after about ten minutes of browsing we were approached by a salesmen. I felt very comfortable because we werent rushed and were given time on our own to look around. Jon was very helpful and was happy to take me through all the steps and explain everything as we went. This was my first lease and Jon certainly took the time to give me extra attention. Jon and his staff was very inviting and work really hard with us to reach a number that worked. I will most certainly be returning to this dealer and Jon for further vehicles and will be recommeding him to friends and family.

Big Trucker

May 2, 2012

I had viewed the add put out by Liberty Chevrolet and wanted to purchase the truck they had advertised. When I had talked to them to find out the price of the truck all together, (including tax and other fees) they told me a completely different number than what they had advertised. I then looked and they had changed the advertisement. When i spoke with them again they had said they wouldn't sell it to me for what they had previously offered, instead they offered a price $3,000 more than the new advertisement.

csp4fc

Mar 30, 2012

Our salesman, Tony, was fantastic. He and several other staff members stayed long after regular business hours to complete our sale and make sure we left confident in our purchase. We test drove multiple vehicles and he was able to answer any question we had. The staff was also great about handling our trade-in, which was titled out of state. We were given a much higher trade-in value than we were expecting. We would absolutely recommend Liberty, especially Tony, and other members of our family have had great experiences as well.

yooperviolin

Mar 21, 2012

I purchased a new Sliverado this past Saturday. (March 17th) The dealership was extremely busy. But, it was "all hands on deck". After initially having a "rookie" salesman who was overwhelmed with the workload of the day, he unselfishly passed me onto someone else (gregg moore) who took care of my needs with aplumb. I had come in during the mid afternoon not realizing that they would normally be done by 4PM. The financial person, one manager, another person and Gregg stayed until 7:20PM to make sure I was taken care of and the sale was finalized. I was so impressed. My questions were answered honestly (you can determine this with careful observation) and fully. The vehicle I purchased had been a "demo" with several "after market" upgrades that put it a little out of my price range. They worked with me on the price and allayed any fears I might have regarding this vehicle. I came out with a wonderful deal. Liberty will be my "dealership" for life!

shushu48204

Feb 28, 2012

Liberty Chevrolet was truly a class act when it came to me securing a quality used car. From my sales person Tom Bagwell to the finance manger Greg, the sales reps really practice great customer service. I would truly recommend this dealership to any and everyone. In fact when I purchase the cars for my business I will be using Liberty Chevrolet. Thank-you very mych.P.S. The showroom is very,very, clean. Thank-you

mgoodis

Feb 27, 2012

Jon met us on Saturday while we were sitting inside a New 45th Anniversary Camaro. He said he would help us find the exact car we were looking for. After he allowed us to test drive a New Camaro, by the time we returned in a Red Camaro he found us a 2012 Camaro RS Black on Black and said it would be ready by Monday morning. We gave him a deposit. The best thing that Jon said to us was "What will it take for Me to earn Your Business". That was the best thing any New Car Salesman ever said to me. This is my 5th New Car purchase and my 1st Chevy purchase. I never ever heard any salesman say that to me. My husband and I were so impressed with Jon and all his attention to detail. The rest of the night and all day Sunday, all we could talk about was how comfortable we felt with this purchase and how professional Jon was. On Monday we went to see the New Camaro, Jon said they would prep the car to our exact specifications. We found a few brush scratches on it, he immediately said they would buff out all the imperfections in the paint. He wanted us to be happy with the vehicle. Since it was so cold outside, he advised that we inspect the car in the dealership garage. He went over all the options, opened the hood and truck, showed me all of the new technology in the Camaro. We are so very happy with all the attention to detail that Jon put forth on our new purchase. He changed the Oil, the Transmission Fluid, Clear Coated, Scotch Guarded the interior and will go over the Blue Tooth Technology tomorrow when we pick up the car. I just want to say, this new car purchase has been a complete pleasure hats off to everyone at Liberty Chevrolet Dealership!!One Satisfied Customer for Life,Marcia Goodis

SCONE

Feb 22, 2012

This is the third vehicle which we have either leased or purchased from Liberty Chevrolet. I can truly say that working with them is very simple. For our past two vehicles, my wife has had some exact specifications that she wanted. Mark Moody has gone out of his way to find exactly what she wanted and Liberty Chevrolet has done whatever was needed to obtain that vehicle for us (including going to another state to get it). They have never pressured us to purchase a vehicle - they seem to know that it is a large decision and are there to help rather than make a sale. In addition, they have come to the house to pick her and the vehicle up for service appointments. Their service department is great and they have worked with us on more than one occasion to get something done on short notice.

twamkk

Feb 22, 2012

I recently purchased a 2012 Equinox at Liberty Chevrolet. I shopped around at other dealerships and found that I received much better customer service at Liberty. I had visited them several times, uncertain as to which model to purchase. My salesperson, Tom Bagwell did not use high pressure sales tactics and was very patient. He understood that this was a big purchase and that I needed to do my homework in order to feel comfortable with my decision. Tom was attentive to my every need which made for a positive car shopping experience.

natethecrate

Feb 12, 2012

Cheryl treated me very professionally from the moment I entered the showroom. She met me at the door, and listened carefully to understand my needs. She acted quickly to match me to the right vehicle for me. During the transaction, Cheryl returned my phone calls promptly and kept me informed of the various steps of the sales process as they were completed. Since the sale was completed, Cheryl has called me on at least two occassions to meke sure I am completely satisfied. Cheryl is an asset to the Chevrolet team. If all of her customers receive the same attention as I have received, she will be a key piece of GM's resurgence in the U.S. market.

daddy

Feb 9, 2012

Tom in the service dept. did a great job today taking care of my van. As always everyone is very professional and friendly.

lmichaels

Feb 9, 2012

The folks at the Liberty Chevrolet service department go out of their way to be helpful, friendly, and courteous. They've been efficient at fixing any problem I have come in with, and their prices are very reasonable. I have confidence that I can bring all my vehicles there, even if they're not Chevrolets, and get good, reliable service.

shermanski

Feb 6, 2012

I think this dealership provides outstanding customer service. I got a next-day appointment and was able to drop the car off the night before. The technician called me in the morning to tell me what was wrong (warranty work) and that it had been completed. When I went to pick up the car, I was greeted immediately and a new gentleman (I forget his name) was very pleasant and walked me to the cashier to check out. The car porter was friendly as well, and apologized for not cleaning the car better, but he did not want me to wait too long. I think that would be my only negative comment. I think they should wash the care immediately after the car has been repaired. Each time I have picked up my car, I have had to wait 10-15 minutes just to get the car cleaned...but I am happy they clean it.

Smadesrn

Feb 4, 2012

Went in with hopes of getting the car I desired and bang walked out thoroughly impressed what a great experience and was done in just over two hours. Found my dealership for life.

Intiminated Car Buyer

Feb 2, 2012

Just purchased a new Equinox at Liberty Chevrolet. My husband and I shopped around at several different dealerships before deciding to buy. Received the best customer service at Liberty. Tom Bagwell our salesperson was great to work with - no high pressure sales here. We took our time and visited the showroom several times before making our purchase. Tom was patient with us as well as knowledgable. We appreciated all his time and efforts.

mk5286

Jan 15, 2012

It's nice going to a dealership and not feeling like your getting the short end of the deal! These are real, honest people, and you get what you want, no pressure. Go buy a car, you won't be disappointed. Very friendly staff not overbearing! Joe Klenk was a great salesman, and won't sell you a crappy car that is disguised as nearly new, you'll get a nice dependable care. This dealership gives a person what they deserve when car shopping, the opportunity to get something they love and can afford!

MRGO

Jan 6, 2012

Mark Moody, very nice and over and above what you would think a sales agent will do for you. Went out of his way helping set up extra work performed on my new Camaro more than once. I'm sure I will be back to buy my next car from this dealership for one reason Mark Moody makes the buying experience a Great experience. I do want to add that his co-workers are very pleasant to interact with very professional. Body shop gets a plus rating from me and also back in the shop they do a great job on service very professional you would think you are at a Indy pit stop those guys are good, they go over everything. And you get your car back spotless to me that's a double plus! Like I say I'm very happy and also glad this dealership is close to my home. Again Thanks To Mark Moody and all his co workers... Happy Regards, Mark Otley

seabee05

Jan 2, 2012

Great service! Im a returning vet they took care me with respect! Wont go any place else. If theres a problem they take care of it no question asked!!

mike k

Dec 29, 2011

Staff was friendly and attentive. Explained the work done. Courtesy shuttle was excellent. As with most dealership service, the price is high.

marcia.strong

Dec 14, 2011

I purchased a 2011 Malibu from Liberty Chevrolet on June 23. Between 400 and 900 miles on the vehicle I had four instances of steering wheel vibration. The intensity and duration of the vibration increased each time. I took the car to Liberty Chevrolet Service on July 11. Approximately two hours after checking my car in for service, the service person told me there was nothing wrong with my car. I told him there was indeed something wrong with the car. He told me I was probably just feeling the vibration from Michigan's rough roads. I explained that the Oldsmobile Alero the Malibu replaced had 259,235 miles on it, this was not normal and was certainly not rough roads. He insisted there was nothing wrong with the car. I asked to speak to his supervisor who then instructed the young man to have another technician look at the car. After another two hour wait, I was again told here was nothing wrong with the car. I insisted that was indeed something wrong, explained that I did not feel safe driving a car that clearly had something wrong with the steering, and even asked the young man if I was his grandmother would he tell me the car was perfectly safe. He said yes and gave me my keys. I drove around to the sales area, confronted my salesman with the problem. He talked to someone, came back and told me the car was perfectly safe, there was nothing wrong with it and if I had further problems I should just call on star for a tow. I reluctantly left and approximately 250 miles later the steering wheel started pulling violently to the left. I was on the west side of the state. I had the car towed to Meyer Chevrolet in New Era, MI They gave me a loaner vehicle, contacted GM, and discovered that GM was having problems with the motor that controlled the steering on this car and that the motor should be replaced. I believe that the time Meyer Chevrolet spent contacting GM represented a fraction of the time Liberty Chevrolet spent telling me there was nothing wrong with my car. Meyer Chevrolet, a small town car dealer, understood the concept of customer service and went the extra mile to make inquiries about possible problems with this new vehicle. Liberty did not. I will not be returning to Liberty for service. I will go to Meyer when I am on that side of the state.I have heard that GM has recently recalled thousands of these Malibus for the problem I was having.

Murali

Oct 8, 2011

I finalized a honda car and was in a process of buying it. Without intimating me they sold the car to someone in a week. POOR CUSTOMER SERVICE.

teatreats10

Jun 10, 2011

A special had actually brought me into the dealership. However, as soon as I walked in it seemed as if that deal was off the table. They were not able to meet any specifications THEY advertised and quoted me a whopping $2500 to have A/C dealer-installed. While they were friendly, I walked out feeling as if they were trying to screw me over.

fisher-b

Jan 27, 2011

My boyfriend and I stopped in at Liberty Chevrolet and Mike Seacord helped us narrow down what we really want in a vehicle. He was very efficient and informative. Even though we did not purchase a vehicle on that day we plan on coming back purchasing one in the near future and we look forward to having Mike Seacord help us out. I wish all salesmen put thier heart into their job as much as Mike does.

llnorthstar

Jan 20, 2011

Wow!!!!!!!! What an amazing experience:) Liberty Chevrolet and Mike Seacord were AWESOME!I was looking for a vehicle that would meet me and my families needs.My son and I stopped into Liberty Chevrolet in the summer of 2009 and was greeted by a smiling red headed sales person. Mike Seacord listened and understood what we were looking. He knew I wasn't able to do anything right away. He periodically phoned to inform me of what was "out there" and to touch base. I finally decided in November 2010 to make my final decision. Mike was honest, fair and went above and beyond to solidify the lease. I love my 2011 Chevy Traverse AWD!Mike called afterwards to make sure I was happy with everything.This is my 9th time deciding on "what car to get?" Honda/Ford/Chrysler/GMC/GM vehicles and without a doubt this has been the best experience I have ever had.Thank you Mike and Sam Atone at Liberty Chevrolet! I highly recommend you.Lisa Leeman

nellhsu

Jan 19, 2011

We had a wonderful experience buying our car from Liberty Chevrolet. I contact Liberty Chevrolet through email initially; I did all my initial shopping around for which vehicle to buy for my dad through the website, and emailing my questions to the sales personal Mike Jones. Mike was very patient and I never got any impression of him trying to push me a car. I told him what I was thinking and he was very helpful and willingly providing me with details on the vehicles and prices. When I first arrived at the dealership I was greeted by a friendly lady at the front. This is one of the nicest things I like to see more of in dealerships. Lot of times when you show up you usually see some pushy salesman or sometimes if your unlucky the salesman are busy, you are stuck looking around with no one helping you till when someone finally becomes available. But with the lady at the front greeting you, you immediately feel like you are being serviced After my initial visit and figured out what models I want my dad to test drive, we scheduled another appointment on the weekend. (Just a side note, their hours of operation is very friendly, they have 2 days a week they are open very late 9pm, great for us who work during the day, and they are open on Saturday 10am to 4pm)My dad was very happy with the service at the dealership, too. He commented on how it seems much relaxed; he doesnt feel like he's been pressured to buy. While my family (of 5) was waiting for them to prep the second car to test drive, another very nice gentleman came by and asked if anyone want something to drink and later I realized he was the manager. It is just great to see even being busy as he is; he was very nice and kind to take a moment to greet and offer us something to drink. Bottom line, we got a GREAT deal for a very nice vehicle which my dad loves and just awesome service from everyone at the dealership. From the always smiling greeting lady, to our sales personal Mike Jones and to the wonderful manager who both my wife and cousin said was just the nicest person they have ever met. This place has a nice feel, its friendly and for sure my family will come back here in the future.

chesnuta

Dec 17, 2010

When I was in need of body work I was not sure where to go in all honesty, a friend told me about Liberty Chevrolet. From their description and some research I figured they were worth a shot. I couldn't be happier with the decision I made. Liberty Chevrolet was not only courteous, they were very prompt. What better to accompany friendly service then quality work, and they do just that. They were very reasonable on their pricing also. Overall my whole experience with this dealership made me a life long customer and I recommend this company to anyone whom is researching dealerships!