Englewood Ford reviews

Donald Nolte Jr

Jul 15, 2016

I came into Englewood Ford with the intention of buying a used car I had two vehicles in mind test drove both.Mike, the sales rep suggested that I take the vehicle home for the weekend. I took the mercury home and returned on Monday and we were able to make the sale. I have to say the experience at your dealership was extremely pleasant, Mike was very professional as was the rest of his team.Thank you we are very happy with our purchase.

Cheryl Hawkins

Jul 13, 2016

I simply love my new Escape! All of the buttons and whistles are excellent! Just got back from a road trip to Michigan with it and it did very well!

Christopher Borovsky

Jul 13, 2016

I purchased a used 2007 gmc yukon from englewood ford, service was speedy and great. Mike wright and c.j were very helpful with my buying experience, i will definitely go see them again on my next vehicle, thanks again.

Joshua Hirschy

Jul 13, 2016

I bought a ford explorer and started hearing a rattle and we pin pointed a location and took it in the mechanic looked at it could not find the rattle either at first but they had us bring the care back and leave it for a day and they found that it was some wires that came loose. They fixed it and everything has been good so far.

John Sheppard

Jul 11, 2016

A Ford Escape and the staff were very friendly and helpful.

Linda Molina

Jul 9, 2016

There for an oil change and the service personnel noticed wear on a tire. That led them to look at all the tires and quoted a reasonable price and scheduled replacement to suit my time frame

Richard Miller

Jul 5, 2016

leased 2016 ford mustang, nice car, salesman Jack very informative, quick peocessall options shown to me with selection of several cars,

John Kinney

Jul 4, 2016

Englewood Ford once again provided great service for our car. We needed new tires, and they helped us choose the correct tires for our car. We had a coupon to use which was honored without any oroblem. We made an appointment to have the tires put on the car, and everything was done in a timely manner. This is the friendliest service department at the quick lube part of the dealership, and we will certainly continue to do business here in the future.

Jesse Van Horn

Jun 27, 2016

Jake Paul and mike helped me go from my 2005 dodge neon to a very nice used 2010 Dodge Charger

Joanne Bairos

Jun 27, 2016

It was only an oil change/tire rotation but the staff was very pleasant and it was done right away. Even after they were with a grumpy old man who was being a jerk.

Melvin Stefanowicz

Jun 27, 2016

The Navigational System in the 2016 Ford Explorer we leased effective Mar 5, 2016, never worked. I took it back in. Several salesmen, the manager & lots of folks attempted to fix it by replacing the SIM card. Nothing changed. They told me to bring it back & go to service. Would only take 10 minutes to reboot the system. We took it back, but all of service was out to lunch. So come back in an hour. We had some errands to run, but on our way back, called & said we were heading in. Told go right to service. We did & was told at least an hour. We left, made an appointment & brought it back. It was there all day & we were told nothing was wrong. As soon as my husband pulled out, the error message was on the screen. That was a Friday. He went right back & showed them. We took the car back that Monday, they did put us in a rental car, and late Friday the car was ready. It amounted to a bad part. It is fixed. YAHOO!!! All this took about 6 weeks to get resolved. Everyone there was very nice, but this was not the best of experiences.

William Strain

Jun 27, 2016

This is my third vehicle that I have purchased through Englewood Ford. I must say that I have always been pleased with the purchases from beginning to end. Mickey Mullins had all the answers to my questions and was vary helpful in me selecting the vehicle that I was looking for. His attitude, knowledge and personality is a great plus for Englewood Ford. I was there today with a few more questions that he answered for me. It was good to see Ken today getting back from his surgery.Many Thanks for all that you do for the Englewood community!!! I know that I will be happy with the new Ford Escape!!!Bill Strain

Constance Reynolds

Jun 26, 2016

We bought a Ford fusion. The staff could not have been more helpful.

Richard Vega

Jun 25, 2016

Please see above. I gave a detailed account of my experience.

Merrilee Warner

Jun 21, 2016

I was pleased with the courteous and prompt service. I wish service would communicate with me by phone as well at the beginning as they did at the end, and I wish I wouldn't have had to return the next day for a loose bolt. I appreciated that they conveniently set me up with a rental so we didn't have to miss appointments and activities.

Walter Graham

Jun 16, 2016

I had an oil and filter change on my Escape and it was done in a reasonable amount of time without the typical greasy finger prints. Great care was taken to cover the front and both fenders. The people at Englewood Ford are always nice and pleasant.

Paul Perkins

Jun 8, 2016

Picked up a deck screw in the tread of my tire, went to my Ford's Quick Lane for a look see and repair. Within 5 minutes, They put the car on a lift, took the tire off the the car for inspection, called me in to look at the tire. The screw was in the tread but had not penetrated the body of the tire. They removed the screw, checked the tire for any damage and leaks. They remounted the tire and said "No Charge".The Techs and the office staff were great. Boy oh boy, am I glad they are my go-to dealer and mechanics.

John Kinney

Jun 3, 2016

We just moved to Englewod and we were looking for a service center for our car when we found a coupon for an oil change at Englewood Ford Quick Lube. The staff was so friendly, and they told us how long it would if we waited, or they offered to make an appointment. We chose to make an appointment, and they were ready for us when we returned. The girls behind the counter even reminded us to be sure to use our coupon. When we were reminded it was almost time for new tires, they showed us prices, but there was never any pressure to buy them. We chose to wait, and everyone was very professional and thanked us for our business. We will definitely return to this dealership when we need service.

Cheryl Stephenson

May 30, 2016

Before purchasing any product, give due diligence to learning as much about the product that is available. Online sources gave me detailed information on the vehicle under consideration for purchase. Although our salesman was easy to work with, he did not know that the product had a stainless steel exhaust system. He said it didn't, but "We wouldn't need it here in Florida." Additionally, he indicated that the rear window wiper did not have a window washer. I checked, and it did. In his defense, he has many products in his quiver, and knowing details about all of them would be a formidable task. Also, do not rely on window stickers to represent all of the features on the product. A stainless steel exhaust system is important to me, but it was not listed on the window sticker. I enthusiastically recommend this dealership, but do your homework and research the desired product. I would have preferred that the salesman said "I don't know, but I'll get that information right now" (relating to the exhaust system), rather than to just guess without really knowing.

William Rowell

May 20, 2016

I came in on Saturday because by breaks were not working properly, quick Care looked at the car ordered parts on Monday and fixed the car on Tuesday. Great service and nice people to work with.

MargieB

May 19, 2016

From the moment I pulled up to the dealership to the very end of the transaction...everything was Awesome! My sales person Scott Springer listened to everything I had to say and to my situation and knew exactly what I was looking for and pointed me to my new Focus. They realized I was in a bit of a hurry so Scott completed all the paper work quickly and got me in for the financing quickly as well. Paul Racean was also very helpful, pleasant and even assisted me with a problem I had with transferring my plate due to a different dealership that still had a hold on it. Couldn't ask for better customer service and professionalism! Will be sending as many people as I can over to Englewood Ford!!

Jack Anderson

May 16, 2016

The T&C we purchased runs like a dream and we almost immediately left on an 1800 mile round trip to a family affair and some joy riding through GA and Florida using secondary roads to visit ... maiuntenance issues on the car before we left were taken care of properly and quickly and made the trip easier for us ... we have discovered on the ride that a couple of small issues need to be addressed and have not doubt they will also be done expertly and promptly. This was a good buying experience and we are delighted the sales and management team are excellent and do not promise what cannot be done and do what has been agrred upon without hesitation. Maintnance shop is great!

Jeffrey Willis

May 15, 2016

Service was great , they were very helpful and got me a great deal on a new truck

Paul Scalisi

May 14, 2016

Bought an F-150 It was my first truck and I love it. Mike Wright , my sales representative could not have been better. This isi also the first Ford I've ever purchased new. The experience was the best I've encountered during my years of buying autos, which can be a hassle . Keep up the good work.

Cheryl Hawkins

May 11, 2016

I purchased a 2016 Ford Escape Titanium, I'm so very happy with it! The staff at Englewood Ford was excellent, my sales person, Bob Nicholas was very helpful and extremely nice. The financing was done thru Ford Credit, for which I'm very greatful! Thank you...........

Sandra Doty

May 11, 2016

I called about how to get an extra key for my Ford Escape. Mike was very helpful and after explaining the process over the phone, I took my Escape in and they made a key for me. Everyone was very nice, helpful and courteous.

Brian Piggott

May 9, 2016

This is my first vehicle from EF but it won't be my last. Great service by Jack Kessler who helped me through each segment of the buying experience.

Marcie Strickland

May 5, 2016

Customer service was exemplaryThe facilities are always spotless. The staff treats you like family.

Michael Mcginn

Apr 30, 2016

Service writer was very courteous and helpful. Work was done well and on time.

Thomas Higgins

Apr 23, 2016

I've coming there for app. 12 years now, not about to change, keep up the good work

James Buck

Apr 18, 2016

Mickey was friendly and professional and the staff got me in and out very quickly. Great car for the price and professional staff.

Mike

Apr 18, 2016

Purchased a 2015 Taurus in March of 2016.Never felt pressured to purchase. Came in and talked to Mickey on Tuesday and Friday I picked up the vehicle. They took care of any nicks or blemishes on car. Was more than happy with Mickey and staff at dealership. Will recommend friends to Englewood Ford.

Donna Walters

Apr 12, 2016

Great Salesman !!! Extremely courteous and knowledgeable.

Jeffrey Accilien

Apr 6, 2016

great experience definitely where I'll be buying my next car

Vernon Raetz

Mar 21, 2016

The oil change I had was handled very well by the staff.

Gerilyn Wells

Feb 21, 2016

Staff was friendly and helpful. Didn't take long. Always feel welcome.

Linda Molina

Feb 1, 2016

friendly, knowledgeable people.range of appointments available. Waiting room seating is torture for short people. Not good to sit with legs dangling for an hour or more

Todd Wheeler

Jan 25, 2016

Great service! Great truck. All issues always addressed promptly.

Lori

Jan 20, 2016

Overall a good experience. If not for Paul I would have left, a second time, without a car. The salesman appeared to not care either way. I believe him to be good at his job but perhaps he didn't care for me much; not very personable towards me. No harm done though. We were all satisfied with the deal, and I would still recommend Englewood Ford.

Charles Murdoch

Jan 19, 2016

2010 F150, full service oil change, staff was very helpful.

Samantha Caballero

Jan 19, 2016

My husband and I were looking for a starter car. To build credit. I went in with no credit. Jack asked questions and showed us some cars in our budget. We found a Kia soul would fit our needs. They worked on getting us approved. With a low down payment. We got into I gently used 2012 Kia soul last year. Now that my credit is up. A new baby on the way and our needs of a bigger vehicle we are going back to see if we can get into a truck. Thanks to Jack and the Ford team to giving us a chance not only to have a nice vehicle but to build credit. You all are so kind and helpful. We can't imagine going any where else. Thank you.P.s this review was harder then buying a car at Englewood Ford.

David Bogard

Jan 18, 2016

I had the oil changed and tires rotated. The service was very good. I do not have any complaints. I would recommend to all

Arthur Watt

Jan 11, 2016

Ken Baumhart is an exceptional saleperson ,along with him,his manager and the person who wrote our contracts,they all worked very hard with us to get us the best deal possible.Our budget is tight,and they were able to work with us to get a vehicle we really love.Ken has sold us two other vehicles,and I'm also a Publix employee,and we left quite happy all the way around.The personal service we receieved was exceptional! Thank you so much,and we love the new Escape.

Joseph Malanowski

Jan 11, 2016

Helpful and engaging staff at all levels. Listen to my questioning, seeing I was switching from almost a lifetime of GM Products. y new Escape titanium is so exciting to drive so many safety features I enjoy. My wife and I are like a couple kids again. Thank you and 3 cheers for Englewood Ford!

Shan Swelland

Jan 11, 2016

It's always a pleasure! Your guys are friendly and fast! Best service I have ever received at a dealers quick lane. Thank you!

Bradley Burrell

Jan 6, 2016

Great service. Our sales rep made all the difference. I'll be back!

Richard S.

Jan 6, 2016

Worked with Micky Mullins, he was very helpful, replied to me by telephone and got the deal done in a timely fashion. Very Satisfied!

Rhodora Belt

Jan 5, 2016

The sales agent thoroughly explained the lease procedure to me, as I have never leased a car before. He followed through to the final paper work and review of the features of the car at time of delivery.

Ali Medico

Jan 3, 2016

Staff was helpful in explaining to me everything that they did to my car, including the alignment check besides just oil changes. I had diagrams so I could see what they were talking about. There was also a breakdown of charges available for me to understand as well.

Robert Winsmore

Dec 31, 2015

I took my Mustang in for an oil change and inspection. The staff was courteous, friendly, and the work was done quickly. I was provided with a written report of the inspections and my concerns and questions were professionally addressed. Best of all, I was in and out and on my way and confident of the work performed.

Vernon Raetz

Dec 29, 2015

Our sales buy Tim did a great job explaining everything. Also Business manager was very through.

Warren Smith

Dec 26, 2015

Service was fast, friendly and courteous! Two service notices were taken care of and an Oil change, tire rotation and a multi-check of various components, car was ready when they said it would be ready to pick up!

Chester Bailey

Dec 22, 2015

Oil change and the works. Good professional work and on time.

John Boulmetis

Dec 19, 2015

Just there for an oil change which your guys did in a timely and professional manner. Been serviceing our cars at EF for several years now and have always been pleased.

Thor Johnson

Dec 16, 2015

We've been coming to you for 18??? Years! Know WHY? You're really good. Attentive to the customer. Polite. And you check things that need checking and fix things that need fixing. And I can drive up just to have oil checked. And you were terrific to my wife and checked and repaired our car when I was hospitalized and she was driving 95 miles each way, daily, to visit me. You don't need to ask me to fill out any more of these. I'm your customer!

Steven and Heather Boggess

Dec 15, 2015

After going to a few other local dealerships we happen to search online and saw that Englewood Ford had the vehicle we wanted and as soon as walked in the door I knew we were in the right place. Everyone was so nice and they were not your typical pushy salesman. I can not say enough about them and how easy they made it to purchase a vehicle and I would highly recommend them for your next vehicle purchase!!!

Carmine Rossi

Dec 14, 2015

Everything was perfect! Will continue to have my van serviced at Englewood Ford.

Eldon Becker

Dec 14, 2015

I was a little disappointed because I had about $30 credit with your co., and they wouldn't let me use it is the Quick Lube.

Marcella Holcomb

Dec 11, 2015

I had made a trip over to Daytona Florida and when I came back I noticed that my tire light went on so I came to you to see what tire it was. The young man that was working the fast lane check my tire and he said I had a screw in it. So he told me that I had to pull it out and fix it right away . He did that for me put a patch on it and I waited for it all went well. He was very pleasant to me and very helpful. My car was a see Max hybrid.

Samuel Greenaway

Dec 6, 2015

Just a painless buying experience. Didn't feel like I was being preyed upon.

William Crocker

Dec 3, 2015

2009 Focus ses, I always use the dealer where I purchased the car for all service and repairs,In my case I have been doing all my servce with Englewood Ford for my two cars earley 1999 but one car later years, Ford stopped making Vans and I moved to Chrysler T/C for my family van.

Chester Bielak

Dec 2, 2015

Ford Escape Great service Staff very helpfulGood price for service

Thomas Paull

Dec 1, 2015

Our sales person Bob was very helpful. Everyone was extremely nice.

Vernon Lohr

Dec 1, 2015

Very friendly service and a truly pleasant experience!

Paul Perkins

Nov 26, 2015

I will miss Steve Turner as a Auto Mechanic, he is the best I have ever had the pleasure to come across BUT he is even better as a service manager. He is a critical person to make your service the best.He took the time to introduce a new mechanic (Art) to me who I feel will be every bit as good as Steve was as a mechanic.Mike Mace was my service advisor who expedited the service of my Expedition in an excellent manner. Your team is very very good and do your firm proud. Only sugestion, need more confortable chairs in the quick lane for us old farts Thank you, Paul Perkins

James Mcallister

Nov 16, 2015

Simple recall. Was supposed to take a couple hours but they had it done in less than an hour. Staff was very helpful and courteous.

Josh

Nov 13, 2015

I really needed a new car as soon as possibly because I needed reliable transportation to work. Jack Kessler was very helpful in finding me a car within my budget. I appreciate how much Jack made an effort to make sure I left with a great and reliable car. Also thank you to the owners of Englewood Ford for providing great customer service. I will definitely be doing business with you guys in the future.

John Carnall

Nov 12, 2015

I purchased a 2012 Cadillac CTS. The personal interaction was fine. Two items that were annoying and one was almost a deal breaker. The website listed the mileage as 30600 and the actual car had 49000 miles which almost had me calling it off. At 30000 miles the price was good at 49000 slightly overpriced. The other thing was the video on the website talked about the moonroof when the car had none. Fortunately I didn't care about a moonroof.The car I purchased is running well

Lisa Haney

Nov 9, 2015

Good.............................................................................................................................

Clive Goodwin III

Nov 2, 2015

Purchased a new 2016 Escape Titanium with 2.0L engine. Sales staff/manager/front desk and business office were excellent. The sales person was very patient and answered all questions that were presented to him. He was very knowledgeable of the Ford products. He also was helpful with unsolicited suggestions which I really appreciated. He was also very helpful with working with me to familiarize the dashboard controls, etc.

Edward Netz

Oct 25, 2015

It was a pleasure to have the work done with such professional people. Hats off to Steve and Art.

James Ochetti

Oct 16, 2015

Service technician was great and very informative. He has a great attitude and represents you well!

Richard Marandola

Oct 15, 2015

Your staff was very helpful and friendly. They did their job well and I was completely satisfied....

Truck lover

Oct 12, 2015

Our salesman, Jack Kessler, was very professional and forthright. We were in and out, with the deal done, within a short time and treated with respect throughout the entire process. The vehicle seems great so far!! We can comment on the quality of repairs at some time in the future, but would expect everything to go as smoothly as the purchase did.

Edie Reger

Oct 9, 2015

When your service people replace or unhook a battery for any reason it cancels out all the settings. You need to reset or sit down with the person and go through the process. I came home finding mine to be a mess and had to figure it out on my own. I would also appreciate it if your people checking us in or out would not stop and spend 10 minutes on the phone with someone else while waiting on me.

Loretta S

Oct 9, 2015

Love my new Ford Escape. Joe Norman was a very helpful salesman, not just during the sales process but afterwards. Will certainly recommend your dealership to friends and family.

James Reid

Oct 8, 2015

Mickey who sold us our Ford Expedition was very personable and pleasant to deal with. He made the experience stress free and there were no bumps in a road . If you had a room full of guys like Mickey your organization would be in great shape.

LindaRobert Coykendall

Oct 6, 2015

My wife and I just bought a used 2014 Fusion from Englewood Ford.We had a wonderful experence with the ford deler, the service department on the job making sure the car was ready inside and out{Great job}.The sales department bent over backwards to make our car buying experance a perfect one.My wife and I would like to give a speical thanks to "Jake Kessler"our sale person with his thoughtfulnes and carring, we had the best sales day ever. We will continue to service our car at this dealer, and buy our next cars from Jack Kessler at Englewood Ford.Thank you for having your ford dealer in our town.Best WishesLinda and Robert

Brenda Triska

Oct 5, 2015

Mike was professional and had me back in my car without any problems.

Sara Jane Alexander

Oct 2, 2015

Friendly & efficient. The staff were friendly, knowledgable & friendly.

Kathy Surprenant

Sep 29, 2015

Very friendly peoplelllllllllllllllllllllllllllllllllllll:)

Martin Korte

Sep 28, 2015

Purchased a 2015 Expedition in the color and configuration of my wish list, albeit that the vehicle was found at another dealership 100 miles away. Very smooth license transfer and financing. Friendly and caring staff new car and service department staff. Very good introduction to the new vehicles features inclusive of Sync and Bluetooth set-up. Numerous requests by all involved to not hesitate and stop in any time with any questions or help needed with any function or features.Most remarkable was driving away with this Expedition within 24hrs of walking in with my wish list. Great experience!

Paul Chattinger

Sep 26, 2015

The service desk was very helpful in attaining Ford Rebates that we were eligible for.

Kirk Hullison

Sep 25, 2015

Ryan did an excellent job for us! There was a problem with the valuation of our trade in and we were ready to walk away from the deal. Ryan was able to work with both sides to see that all were happy.

Eric Jasper

Sep 23, 2015

2011 Edge. Gaylen was great, saved me over $200 because he took the time to research the warranty on my tires.It's ALWAYS a pleasure to deal with your dealership, from purchase to service. Thanks, Eric Jasper

Robert Minton

Sep 22, 2015

Even after 5 visits to finally find & fix the issue with my AC I am satisfied with the repairs & the effort of the repair staff.

Cory Phillips

Sep 11, 2015

Friendly, courteous, and seems like the job was well done. I would suggest more comfortable chairs for people waiting for their cars. Not really very comfortable for sitting in them for more than a few minutes. Why not ask Denny's and Taco Belll if they would offer coupons for you customers that are waiting?

M Barnes

Sep 7, 2015

I have been dealing with Englewood Ford ever since I moved here twelve years ago. Your Staff is always helpful and accommodating - even when the repair work is challenging. Thanks for being here in Englewood.

Timothy Zucal

Aug 24, 2015

Fast and friendly service, had a problem resolved that was created by another auto service repair shop. Thanks for the quick service and attention.

Loretta Eaton

Aug 18, 2015

The staff was very helpful on the phone and at the service center. She explained my rewards and updated it for me, she new what I was there for explained what would be done, ask if there was anything else I wanted done, when picking my car up she explained what had been check on my car and what was found and what was taken care of, what rewards were applied, and what was owning. She was very efficient at her job, pleasant to talk with, her geniality in wanted to help me came through.

Paul Rogaleski

Aug 12, 2015

The service was done on time. The staff was very business like.

Thomas Domke

Aug 12, 2015

Krystal in service gave excelent service. Escapes left front half shaft and bearing replaced immediately. Two other ford dealerships on the way to Illinois failed to find the problem.Bob Nicholas gave me all the information to renew my lease. I ordered a 2016 fusion. All employes of the store express a thank you and have a very positive attitude in service and sales. keep it up. I will refer others for sales and service.Thanks Tom and Ellen Domke

Jerry Hart

Aug 10, 2015

On time pleasant service and personnel. Will recommend service department to others.

Jay Pollard

Aug 9, 2015

Nice waiting room w/tv, friendly staff comfortable seating. I was in for an oil change a staff member found a couple of other issues. received fair quote and had the work done asap

Lee Griffiths

Aug 6, 2015

The service was great. The young lady I believe her name is crystal made me feel special. She is simply amazing. Her warmth, her friendliness, her knowledge of what the job requires; I would listen to everything she said about what my car needed and want it done. Where did you find this gifted person?

Valued Customer Hughes Exterminators

Aug 6, 2015

excellent. Mike the mechanic was great /crystal the service writer was great.. good experience

Ned Biehl

Jul 31, 2015

Yes, very much so!! Technicians seemed very knowledgeable about my car!!!

Stephane St Godard

Jul 28, 2015

We had a excellent service and every one was very nice

Mike Nevinger

Jul 22, 2015

Courteous service mgr. The text keeping me up to date on status was very helpful.

Dorie Otero

Jul 13, 2015

We dealt with John McCarthy while we were shopping for a car. He did a wonderful job showing us around the car lot and taking time to work with us. we were very impressed with his professionalism and would purchase a car from him in the future. Thank you Dorie Otero

John Mahaun

Jul 10, 2015

Excellent effort at detecting and correcting the problem.

Gini1934

Jul 7, 2015

John demonstrated impeccable customer service when my husband and I bought a car from him recently. We looked all over the region for an affordable high quality car to no avail. A friend recommend we visit John at Englewood Ford. He really listened to our needs instead of attempting to sell us something we could not afford. We were impressed by John's kindness, professionalism, patience and "won't give up until the right car is located" attitude. We're seniors on a very tight budget but that did not stop John from coming through with our dream used car. It is perfect for us! Thank you John!!! - Virginia "Gini" Voight

Virginia1934

Jul 7, 2015

John demonstrated impeccable customer service when my husband and I bought a car from him recently. We looked all over the region for an affordable high quality car to no avail. A friend recommend we visit John at Englewood Ford. He really listened to our needs instead of attempting to sell us something we could not afford. We were impressed by John's kindness, professionalism, patience and "won't give up until the right car is located" attitude. We're seniors on a very tight budget but that did not stop John from coming through with our dream used car. It is perfect for us! Thank you John!!! - Virginia "Gini" Voight

Christine Lee

Jul 6, 2015

Quick service, Got me in and out for 2 car oil changes.

Tom

Jul 5, 2015

Ford Explorer Limited.Overall pleased.Salesman indicated after some discussion that he would add $300 to my trade-in price during discussions, but did not add the $300 to the final sales contract. When I saw the paperwork I didn't push back, but I was disappointed and felt like I wound up $300 out of pocket. Things like this are what people typically expect from a car dealer, which reinforces the negative stereotype of car salesmen and buying a vehicle from a dealership. It's not a lot of money so I let it go.Otherwise process was smooth and I love the new vehicle.

Charles Schley Jr

Jul 1, 2015

Service staff was well informed, honest, quick and efficient. 2004 expedition. 101000 mile service. I chose normal service staff and not quicklane because past issues with incorrect repair recomendations.Yesterday was a happy experience.

Anthony Hinkle

Jun 23, 2015

I purchased a new expedition EL. Their price was better than any other that I could find. Their service was great. They gave me a fair trade on my old expedition. Customer service was great. They followed up with me to make sure I was satisfied. I live three hours from this dealership, but I would travel back to them when I'm ready for another purchase.

Tina Rowbottom

Jun 18, 2015

No problems with service job, staff was courteous & respectful, used the courtesy shuttle driver to & from home.

Walter Clark

Jun 18, 2015

I found the staff at Englewood Ford to be prompt, courteous and competent. They gave a thorough account of what was done to the vehicle and why. I was completely satisfied with my experience and would recommend the dealership to others.

James Ochetti

Jun 17, 2015

I brought my car in for service, your service tech Steve Turner should be the service manager!!! Intelligent, knows service great at customer relations!!

Mark Boudrot

Jun 17, 2015

The process of diagnosis was a long wait, but since the problem hadexisted and been unresolved for many years, after countless privatetechnicians had been unable to arrive at a proper solution, it cameat no surprise that a lengthy investigation was necessary. After along afternoon in the waiting room, the service manager approachedand told me they were able to fix the problem and apologized forthe long wait. I was actually pleased that they took the time tolocate and arrive at a permanent and absolute repair. They did the job.

Mary G

Jun 16, 2015

Bought a new Escape and everyone was so nice and helpful. They definitely made the car buying experience so much better than anywhere else. I've been. I will definitely go back!

Harry Fryberger

Jun 12, 2015

Everyone at the dealership was very nice during this troubled visit. Not caused by Englewood Ford but a previous dealer visit in PA. On a special note. Krystle Ross went the extra mile to make a bad situation a little bit more bearable. Thank you.

Lillianne Sharp

Jun 12, 2015

We purchased a 2010 town and country and it is amazing. The service was very great, they had ice, water and fountain soda for free and a little kids play area for my son To play and watch tv. Everything was very quick, clean car, and they even filled it up for us before we left. We have no complaints about them, especially not Mickey. He answered all my questions immediately and was very helpful. the next car we buy, we'll be looking for there first.

Patrick Reno

Jun 9, 2015

A little longer than I thought. Estimates for some routine maintanance was way out of site

Mary Klobosits

Jun 6, 2015

the buying process was very easy. Excellent sales personal to help.TOO MANY TECH ON CAR FOR US OLDER PEOPLE.Just need the old fashion ways. but I AM HAPPY AND THE DEALERSHIP HAS INVITED ME CALL ANYTIME WITH ANY QUESTIONS

Linda Molina

Jun 2, 2015

Nothing much to tell really. When I arrived my car was immediately taken into the bay, the service was done and I left. I was lucky to have had this happen since I booked the appointment on line and, apparently, that system does not interface with the local shop. They didn't expect me. If they had been busy this would been a very different outcome

Kurt

Jun 1, 2015

staff friendly, waiting area clean, checking out process fairly quick, despite minor glitches with receipt printer.

John Misiak

May 29, 2015

Routine service on 2011 Flex....quick & efficient. Car was ready in half an hour

Chester Bailey

May 13, 2015

Fast service and good work. Friendly staff. On time service.

Cora-Sue Crounse

May 13, 2015

Matt was very helpful.Also, please correct the spelling of my first name - it is Cora-Sue with a hyphen, not a comma. Thanks.

James Clawson Jr

May 13, 2015

THE BEST !!!!!!!!!!!!! I think the best says it all .Why do I need to say more ?

Martyr

May 13, 2015

I purchased a 2013 Mustang from them, only had one key and they told me they would get me a key at cost! What kind of a dealership charges you for a key? We had driven the car less than 250 miles when we had a problem with it, needed a new throttle body assembly, oh sorry you didn't purchase an extended warranty and that isn't covered by our 3 month warranty. These people are not interested in customer service or long term relationship, they want the quick dollar, Buyer Beware of Englewood Ford!

John Sarles

May 12, 2015

I was disappointed that my account rewards were not accepted to pay my service bill. What's with that might just as well go to Walmart !

Patricia Flynn

May 7, 2015

Chystal was great. Patrick is a fantastic tech. Dealersip is small town friendly and bend over backwards to make customers happy.

Gene Horstman

May 4, 2015

Escape & service very good. Salesman very helpful.

Peter Francavilla

Apr 29, 2015

MATT and his crew did a great job on my BMW ! I had problems with my headlights .they were able repair/replace the lights and they work great now.

Ella Kulik

Apr 28, 2015

Sales and credit personnel were more than helpful. It was a good experience, with all my doubts and questions answered. The car was just what I expected when I chose it and runs beautifully. This was as pleasant as any car buying I have ever been through. Thank you Bob Nicholas for your expertise and guidance through the whole thing.

Darlene from PC

Apr 15, 2015

Everyone was so nice and helpful! I would send my family and friends there for sure!