Dwain Taylor Chevrolet Buick Cadillac GMC reviews

Diane W

Sep 23, 2015

We searched many locations in several states and found the best car and the best deal right here at home. Steve Andrus made buying our daughter's first car a very special experience.

Dan and Maria - very satisfied customers

Aug 21, 2015

This is the second vehicle we have purchased from this Dealership. The Sales Representative Jim Joiner is a knowledgeable and very efficient person to deal with. I like that when he quotes a price it is within range and you do not have to waste time "haggling" over the price in small increments. Mr. Joiner is an outstanding helpful person to deal with - that is why we came back to purchase another vehicle from him and from Dwain Taylor Chevrolet. We told him what type of vehicle we were looking for and he found a perfect match. I would recommend Mr. Joiner and Dwain Taylor Chevrolet to anyone interested in buying or trading a car. Our experience with the service department has also been outstanding.

twarren

Aug 21, 2015

These are very friendly, helpful people. They worked very hard to find the car we wanted and kept us informed during the whole process. No pressure tactics at all.

Jan

Jul 8, 2015

First time to buy from Dwain Taylor. Steve answered all my questions as I shopped and looked at different vehicles. Great selection of cars. Love my new Chevy Equinox!

johnny

Jan 23, 2015

The staff was very polite and helpful. Jim Joiner was our salesman and he was a getter done kind a guy. He took the time to explain all the new things that come with the newer vehicles. I would purchase from him in the future. Buck was quick and knew what he was doing when it came to getting the paper work ready to sign. We left with the feeling If we had any issues they would be able to assist us. They are Great Guys to deal with. It was a very nice experience. I would recommend my friends to check out Dwain Taylor Chevrolet.

Ernie and Judy Ward

Jan 8, 2015

We have purchased GM vehicles for approximately 50 years. Dwain Taylor dealership was the best experience overall from meeting Steve Andrus who has assisted us in puchasing our 2014 Chevy Silverado and just recently purchasing our 2015 Buick Enclave. All of the employees at the dealership are VERY Professional and Helpful. Beginning with our salesman Steve Andrus, Buck in finance, and Bill and the people in the service department, everyone has been so willing to help us, especially Steve Andrus. There was never any pressure to buy. When we were ready, Steve was available to finalize our purchase. We are VERY Pleased customers and WILL RETURN to this dealership for future needs. We continue to recommend to friends, DWAIN TAYLOR!

Marybeth and David

Dec 3, 2014

Nick Ryan already enjoys an excellent reputation as a top-knotch salesperson. My wife and I contacted Nick after identifying a car on Dwain Taylor's internet listing for pre-owned cars. He showed us a number of cars, until we found a VW Passat. The Passat suited us perfectly as to our specific requirements: leg room, gas effeciency and price. Ours was a seamless transaction. Nick answered our questions and made us feel comfortable with our selection.

S Stone

Dec 1, 2014

Our experience from test driving the vehicle to finalizing the deal, explaining all the features and the staff was great. We love the way the new Forerunner handles and the gas mileage as well. Thanks!

Mike & Debbie

Nov 25, 2014

This is our first experience with Toyota of Murray, but it won't be our last. We worked with Brock Crouch and he was ready to get our business. Everyone we met today when closing our deal were very helpful and professional. Love my old Highlander and know I am going to love this new one. Excellent vehicle with excellent service - what more can you want?

JDJII

Nov 11, 2014

Excellent Service and selection. Nick took care of my daughter and son in law. This is my second Toyota purchased here from Dwain Taylor

TH

Nov 4, 2014

Ellen Hayman couldn't be more helpful. She was dedicated to answering my many questions. The process of actually purchasing the car was a bit slow with many forms to complete, but still was very good.

SJ

Oct 21, 2014

Greatest car buying experience ever! Top notch professionals with sincere desires to offer folks the best value possible. If you are in the market for a new/used/certified pre-owned vehicle, look no further.

Richard Archambeault

Oct 19, 2014

Brock Crouch is the type of person anyone would feel welcome to be with and trust. He made my wife and I feel welcome and comfortable from the beginning. The conclusion was my purchase of a vehicle that I had been seeking for a while. I will be back to see him,as well as others at this dealership.

Steve Dublin

Oct 15, 2014

The staff at Toyota of Murray are great. I have purchased several vehicles from them over the years and they are always very helpful, friendly, and provide excellent service.

Debi

Oct 9, 2014

I called the dealership on Friday and made my way to Murray on Satuarday, Adam Thach was great to work with. I felt welcomed from the time I walked through the door. I will tell my friends and family to check Toyota of Murray before they buy from anyone eles .

WG

Oct 9, 2014

First purchase from this dealer and the drive was well worth it.

Whitney

Sep 28, 2014

Dwain Taylor was great helping me buy my first new car, they found what I wanted from another dealership and moved very quickly to get the vehicle to me. I was very impressed with their communication throughout the whole process, keeping me informed and up-to-date on the car search.

Budha

Sep 20, 2014

I want to thank the folks at Dwayne Taylor for bending over backwards to help me in my time of need. I was recently traveling from Yellowstone NP in Wyoming to my new home in South Carolina when my truck broke down close to my old home near Murray KY. I have been a customer of Dwayne Taylor in the past and knew I was a lucky person to have broken down close to Dwayne Taylor instead of anywhere in the rest of the country. Steve Andrus and Bill Blackburn went completely out of their way to help me get back on the road. They both helped me study my options which made it possible for me to make an informed decision about what to do about my truck. I was in good hands and soon back on the road. I have always highly recommended Dwayne Taylor, and Steve Andrus, to my friends and family in Tennessee and Kentucky. I need to start telling my friends and family in South Carolina about Dwayne Taylor. I will strongly consider traveling back to Dwayne Taylor's for future car purchases.

Dover "home-boy"

Sep 12, 2014

We recently purchased a used truck from Toyota of Murray and I was impressed with how they were as attentive to our needs as if we were buying a new vehicle. Josh Bell did a great job and was very patient with us while we were making our decision. It felt like we had just made the deal with a good friend. We are completely thrilled with our new truck and look forward to enjoying it for years to come.

Penny

Sep 10, 2014

This was my first experience with Dwain Taylor Toyota and it was a very good one. Our salesman, Adam, was VERY helpful and knowledgable regarding the car I purchased. They went out of their way to get the exact car I wanted. The sales manager was also VERY helpful and very efficient. I will definetly go back there to purchase another car.

Donna#1fan

Sep 6, 2014

I have bought 5 cars here 3 Camry's and now 2 Rav4's. Had recently purchased Rav4 and got hit & totaled, so I returned to get another one. Had it in a couple days. Everyone went out of their way to get exactly what I wanted. Each department was extremely helpful, Brock as our salesman did a great job getting just the car i wanted. Jeff was very informative in the finance end of the purchase and we will for certain return if we ever need another vehicle. we recommend this dealership to all our friends and have some who have purchased cars too.

Aaron McGee

Aug 19, 2014

Had just what I was looking for and all the people there were very helpful.

pmilton

Aug 15, 2014

My sales rep. and leasing agent we amazingly kind, patient and very helpful. I enjoyed working with both of them as they were putting a package together for me that suited my wishes. Thanks Joey and Jeff, I love my new 2014 Rav4!!

Mike Jones

Aug 3, 2014

I was looking for a new car that had a lot of power as well as good gas mileage. I had driven everything but a Toyota. I could find a car with speed but no gas mileage or great gas mileage and no power. When Nick Ryan and Josh Bell let me drive the new Avalon, it was a dream come true. It had 3 buttons on the center console, "Eco, Normal and Sport". In Eco, great gas mileage, in Pro, "hello darling", it will fly. I had found the perfect car, but in the back of my mind I thought, I can't afford this car. Jim, in Finance, came up with a plan that would work for me. He also sold me an 8 year warranty package that is incredible for the price. Jim in Maintenance, explained the maintenance program to me and I have my first visit set up for Jan 1, 2015. Before I drove my new car home, Adam covered every option on the car and answered every question I knew to ask at that time. He was very knowledgeable and patient with me. My buying experience with these employees was excellent. No pressure, just great people to deal and visit with. Mike Jones

Steven

Jul 31, 2014

Fantastic buying experience. I just bought a 2014 Prius with a trade-in. Brock Crouch made the whole process efficient & a pleasant experience. He made sure I was informed throughout the process on how my car wishes were being taken care of & exactly how the search for the car I wanted was coming along. All-in-all, by far the best car buying process I've ever experienced. Even the paperwork & car tech intro piece was a breeze with Buck & Adam. For my family's next car, we'll be going back to Toyota of Murray!

Curtis Dial

Jul 19, 2014

I was not really looking at buying a new truck, however when a dealership is willing to work with you and get your monthly payments close to where you need them to be, I bought it. Everyone that worked there was very nice and extremely helpful.

Terry Wright

Apr 26, 2014

great experience, very friendly proffesional staff. never felt any pressure. We found.. exactly the car with the options that we wanted at a reasonable price. Brock and the entire staff made sure that any questions we had were promptly answered.. would recommend visiting them before buying somewhere else. wife loves her new Venza.

Michelle C.

Apr 2, 2014

I needed a used car for better gas mileage and had several people talk about their Camry and how much they like the car. I had done some online searching and saw a camry in a color I liked --so I talked online with a sales associate and went to murray to check it out.! It was everything I had wanted, Brock and the the rest of the staff I worked with did their best to help me to get the car same day. I would tell anyone it's worth the drive to toyota of murray.

Tony Thorpe

Apr 1, 2014

Brock was a great person to work with. I have been buying cars for a long time and really feel this is one of the most enjoying experiences that I have worked, He was friendly and professional and I enjoyed working with him. I will engage him the next time I am ready to trade.

Nancy Allen

Mar 29, 2014

This is the best customer service, I've had in a while.

CGarland

Mar 28, 2014

The quickest, easiest, and enjoyable car buying experience I have encountered.

Hoptown resident

Mar 22, 2014

Found Toyota of Murray via USAA Buying Service - best price in region for a Camry. After arranging a time to visit, we went in, filled out required paperwork, and drove away with a great buy on a nice vehicle.

Katelin

Mar 20, 2014

I had the best experience at Dwain Taylor. They treated us like family. I will never buy a vehicle from anyone else.

ClarkKent

Mar 15, 2014

I have been driving my SUV for 12 years and it was time to find something new. With great help from Wende, associate at Dwain Taylor, I was able to trade in my old truck with a better-than-average offer. Wende then helped me find a phenomenal used car with very low mileage that suits me perfectly for the next few years. The sales staff is very friendly & incredibly knowledgable about their automobiles...you will be pleased with your car & the help given along the way.

Nathan & Samantha

Mar 15, 2014

Wende came by my husband's place of business to talk with him and gave him her card in case we were ever in search of another vehicle. So when the time came, we visited Wende. She was very helpful, but not pushy. We also met Buck, Steve, Bill, Chad and Ashley, and all of them were extremely helpful and friendly. We've had our GMC Acadia for a week now and love it. We have been treated like family here, and look forward to recommending Wende to any of our friends who are in the market for another vehicle. Thanks so much for a pleasant experience and a beautiful, reliable vehicle.

JBethea

Mar 4, 2014

I was in the market for a new family vehicle. I spent a couple of weeks comparing prices, looking at the Internet inventory of dealerships, and making phone calls to request information. I visited several dealerships, test drove vehicles, and tried to reach an agreement on a purchase price. It was starting to become a tiresome process, and then I made a phone call to Toyota of Murray. I talked to Brock Crouch concerning inventory and priciing. Brock is a very down to earth salesman, the opposite sterotype of a car salesman, the kind of fellow that you just like! I got a very fair price, and a super easy worry free deal. Everything about my purchase was very smooth and simple. The price, the financing, and the dealership as a whole. I loved the indoor facility they have to show you all of the features on your vehicle. Brock is my new favorite car salesman, and Toyota of Murray is A+++++ in all aspects of their dealership. Highly recommend!! You will not be dissapointed!

chasenan12

Mar 1, 2014

We were treated great all involved were helpful and they took the time to work with us and to make us happy with our purchase. Would recommend to friends and family.

Karen Sue

Feb 28, 2014

We buy all our new vehicles and have them serviced here. Great staff, very accommodating and friendly. Would highly recommend any one of their sales people. Bill Blackburn in Service is a wonderful and friendly manager and treats us right. Dwain Taylor has a great staff and treats everyone fair.

Steve & Cindy from Hazel, KY

Jan 9, 2014

Just purchased a 2014 Silverado High Country form Dwain Taylor Chevrolet and my entire experience was fantastic. Our sales person, Nick Ryan was by far the most knowledgeable, patient and understanding sales person I have ever dealt with. We took our time making the decision and Nick worked with us at our pace with complete empathy and patience and was truly concerned with our needs. When we took delivery of the vehicle, he made sure we understood how to use every feature in the vehicle and spent a lot of time with us, never once in a hurry. This is the second vehicle I have purchased from Dwain Taylor in the last year. Nick Ryan and the outstanding service department lead by Bill Blackburn was the reason I came back and I cant imagine ever buying anywhere else as this dealership truly puts the needs of their customers first. Thanks guys, my wife and I love our new vehicle.

Jwade

Jan 6, 2014

My Customer Service Representative was Brock. He answered all of our questions professionally and treated me and my wife with respect. He took our preference in vehicles and created a line up for us to test drive, while we were test driving he would be warming up the other vehicle and have it ready for us. We did not have to go through the price haggling process. The price fell within the average price range with Blue Book values and our expectations. DE12312011

Mr. Bill

Jan 4, 2014

I liked the buying process, must have been the smoothest process for buying a new vehicle. I was a little confused about the internet process, the individual I had been emailing and getting pricing from was not at the dealership. It all worked out just fine and I was pleased with the purchase.

Mindy

Jan 2, 2014

Winde was very helpful and understood exactly what I needed. I am a single mom and was in need of a reliable car, but on a tight budget. I was not even sure I was ready to purchase a car at the time. I explained to her that my current car held a lot of sentimental value since it was the last thing that my father and I purchased together and he has passed on. She understood and listened, we looked at my options and then I decided to test drive a car that I was no so familiar but had researched. My boys loved the car but my old car also held sentimental value to them as well. In the end after talking it out we decided to go ahead and we are all so happy with our new car. The folks at Dwain Taylor were so wonderful they helped make it possible to get the vehicle and warranty plan so that we now have reliable transportation for many years to come. My family cannot thank them enough.

Judy

Dec 31, 2013

I checked Dwain Taylor website before visiting and had a good idea on what I wanted to buy. Thought I wanted the Buick Encore but immediately decided it was too compact. Then decided on the Toyato Rav4. Wende Holzschuh was the Sales Consultant and she was very patient and helpful. We could not agree on a price on the 2014 and left but Wende took my cell number and asked could she call if she could work something out and I said of course. Within an hour Wende called and found a 2013 Toyato Rav4 at 0% interest, the color I wanted with the options I wanted and best of all the price was BELOW what I wanted. I purchased the vechicle and I am very satisified and even purchased the extended warranty. I am very pleased with my experience.

katy

Dec 10, 2013

My husband and I found a pre-owned truck we liked on the website. We drove from Clarksville to check it out. The customer service was excellent at this point. We loved the vehicle and bought it the same day. The next day we discovered that not only did the automatic locks not work on the passenger side, but when we go to start have of the time the ignition key sticks and its takes many efforts to even start the vehicle. When we received a customer service call my husband informed them of the locks and they assured us they'd get back to us on what could be done. We never got a call back. I then emailed customer service to let them know what was going on. I exchanged a few emails with them. The last one I received ensured me that she would be checking with her boss and would get back with me so the problem could be fixed. I'm at the point where I'm tired of trying to get this fixed. If these issues would have been brought to our attention before the purchase of the vehicle we would have refused to purchase it in it's condition or would have asked for a lower price. I'm very disappointed with the outcome.

Steelers2009

Oct 11, 2013

We purchased a new 2013 chevy equinox. They did not have the exact one we wanted on the lot but they found the exact one we wanted and got it for us. Salesperson was awesome! Facility was very clean and everyone was super friendly. We feel like we got a great deal on our dream vehicle!

New Rav4 owner

Oct 9, 2013

After shopping for comparable vehicles from other dealers, we chose to go with Toyota of Murray. Brock was very friendly and understanding. He got the car we wanted, rather than convincing us to buy what he had in stock. Jeff did the paperwork with no problems. Adam explained the car and answered the questions. We took the car on our first road trip to Atlanta. Kids and wife are happy with the car.

Repeat Buyer

Sep 12, 2013

We purchased a new Highlander from Dwain Taylor Toyota. We called on the phone to see if they had what we were looking for. The salesman (Brock) was very helpful and knowledgeable. We discussed a tentative price for the new vehicle and my trade-in on the telephone. Once at the dealership we were able to agree on prices for both vehicles. Everyone at the dealership was very friendly. Before I left the warranty's were covered and operation of the vehicles features were explained in detail. Purchasing our new vehicle was a pleasant experience.

John and Darlene Shelby

Aug 28, 2013

My wife and I went to Toyota of Murray because we had had a good experience there when we bought a new 4-Runner 14 years ago. We decided to purchase another one so we went back there first. Brock Crouch was our salesman and he was very friendly and did a good job to make sure he answered all our questions and let us have time to "soak it all in". There was good cooperation and at no time did we fell like we were pressured into buying. We did purchase the new vehicle because we felt like they gave us a fair price for our trade-in and negotiating went smoothly.

Stephanie

Aug 23, 2013

Let me just share my experience with you... I found a new Enclave on the lot there that I wanted to deal on. I very clearly from the beginning let them know that I wanted the 0% interest option offered by Buick on a new 2013 yr end Enclave. I even got a quote from Jim Joiner/ sales in writing with these terms. We agreed upon a price after negotiation. I will have to admit I am a female, and my father did the negotiating for me with the " good ole boys". Never- the- less, a price was agreed upon.... When Mr Joiner called me back to proceed with the purchase everything changed.... Now he was completely unaware that I wanted the 0% financing.... He says to me- "well the price is going to be a " little" higher with that option". " is that okay"?. ..... What a joke!!! Long story short.... These guys including the sales mgr last name Scott, knew what they were doing from the beginning. THEY WASTED MY TIME.... THEY ARE EXTREMELY SHADY....DON'T LET THEM WASTE YOUR TIME!! They quoted a price to my father with 0% financing and when it came down to buying they changed the terms and the price! This is the kind of place that gives car salesmen a bad name!

Chad and Janette

Aug 5, 2013

We just purchased a vehicle from Brock and the crew at Toyota of Murray. It was a terrific, no-hassle, no-pressure, buying experience. Our whole family enjoyed it, and we will definitely go back to purchase our next vehicle from them. The sales staff was professional, knowledgeable, and willing to listen to us and match us up with what we wanted. And the price was unbeatable! Thank you guys very much. Look forward to working with you again.

Willie A

Aug 3, 2013

My wife and I purchased a 2012 Jeep Liberty from Dwain Taylor. Brock Crouch was our sales person. We really liked Brock's attitude. It was like he was there to help us find the vehicle that met our needs and not about him selling a vehicle. He was able to find us a great rate to finance the vehicle and the vehicle was delivered clean and with a full tank of gas. All in all, I would highly recommend Dwain Taylor and Brock Crouch.

Persnickety Purchaser

Jul 2, 2013

Recently bought a new vehicle from Dwain Taylor (Toyota) and purchased it with the assistance of j. Nick Ryan. He was exceptional to work with!!!!! This man was patient, informative, knowledgeable, friendly, and HONEST! He did not pressure us to buy any vehicle. He was more concerned that we were happy with whatever we decided on, be with new, used, or keeping what we already own. I WOULD STRONGLY RECOMMEND NICK to anyone looking to purchase a vehicle at Dwain Taylor *Promotion Code: DE12312011

Jean Gidcumb

Jun 24, 2013

I just want to thank Brock for being so helpful and patient. I am enjoying my new Toyota Corolla.I will recommend him and Toyota of Murray, Ky. to all my friends and family. He is very imformative and very friendly..Thank you, Brock !!!!! A pleased,happy customer.. Jean Gidcumb

Alvin Plewke, customer

Jun 20, 2013

Brock was very personalable and gave us all the details that we ask for , and if he didn't know he looked up for us and found the answers. Our time spent at the dealer ship was good and we were welcome and asked if we needed help. The time we spent was very informational and we look forward to seeing them again and sending our friends and family there. Thanks Toyato and Thanks Brock

Friend of Toyota

May 29, 2013

I started the buying process months ago. Drove through the lot multiple times, "just checking" to see what was there and dreaming of buying a Toyota SUV. I met a very well mannered, understanding gentleman, Brock. He must have had the patience of "Job". I would get in and out of vehicles until I wanted to scream, "enough already, just buy somethng". But Brock would just patiently stand there answering my questions and never made me feel pressured, but he would guide me towards what I really needed....For me, the SUV was not the perfect fit for our family, Brock suggested a 2013 Sienna XLE. And just like in the story of the 3 bears and Goldilocks, I found my perfect fit. Our whole family, some of them are 6'4" can sit very comfortable with room to spare and even with 2 child carseats installed! I see lots of family vacations in this wonderful Toyota product. I would like to add that I own a Toyota Camry, purchased in a different city and I bring it to Toyota of Murray for maintance and ALWAYS have been happy with the service. THANKS TO ALL OF THE EMPLOYEES at Toyota of Murray!!! And a Special Thanks to Brock. ROAD TRIP !!!.....

Terry/Kim

May 27, 2013

Thank you Ryan French for taking such good care of us. We recommend that anyone looking for a Prius or any Toyota come see you. We love the car and gas mileage. The entire process was fast, easy and you made us feel very comfortable. Murray Toyota also takes care of the customer after the sale. Great offers are available. Thanks again.

Christine

May 16, 2013

I want to give a big thank you to Adam Thach! He made our non pressured buying experience at Toyota of Murray smooth and speedy. Adam made sure that all paperwork was in line and our Prius V was conformed to our expectation in a timely manner. I highly recommend seeking Adam's assistance while looking for a new vehicle.DE12312011

kmmassaro

May 9, 2013

Very attentive customer service and prompt attention to paperwork detail.

Vols fan

Apr 26, 2013

Great service. Shopped around for trading and they had best price. The salesman, Adam Thatch was great to deal with and very helpful with anything we needed.

Paul

Apr 22, 2013

I worked with Chad in internet sales, arranging my purchase of a used car at their dealership. He was proffesional, responsive, and intent on my satisfaction. When I picked up my car, it was business as we discussed, straight-forward, with no tricks or last minute plan changes like other dealers. Most satisfying car trade in and purchase I have ever had. Thanks very much. Paul

cccaaapppddd

Apr 15, 2013

I was pleased with our transactions. We recently traded in two vehicles for used vehicles. Not only was a more than fair trade-in value offered but financing was easily procured. The staff was all polite and accommodating.

skittledittles

Apr 14, 2013

I was impressed with the simplified buying process. I inquired about the car I was interested in online and got fast reply. The next day I was called by the dealer they set me up with a sales associate. When I got to the dealer the car was waiting outside for me to test drive. It was all smooth and simple. Very satisfied new Toyota customer, and of Toyota of Murray! One happy person..

Toyota lover

Apr 14, 2013

This was one of the best car buying experiences I have ever had. Just a bunch of home town boys and girls bending over backwards to please us. The only one better was when I bought my 2006 tundra from the same people.

Jay Thompson

Apr 10, 2013

I recently purchased a Used 2009 Chevrolet Silverado. I love every inch of that truck and didnt have to spend a fortune since it was 4 years old. It was priced to move and in really great shape. Called the internet sales manager, Chad Fritsche, and he answered every question I had. With me being almost 2 hours away, I wanted to be certain this would be a vehicle I would drive off the lot. The vehicle was as expected and I brought it home!! It was the first "nice" vehicle I have ever owned and I am more than satisfied. Even though I noticed a defect in the passenger door lock after I left, I called Chad and they were more than happy to take care of the problem for me. He even gave me another tank of gas for my time and drive. They have definitely gained a customer for life due to their professionalism and courteousness. Made this experience extremely easy. Ready now to enjoy many years in my truck!!

Mail lady Robin

Apr 6, 2013

you guys were GREAT, Thanks for putting up with me in all my trying to figure out which one would work on my route. When I get it all converted to right hand drive and I put it on the route I will be sending Brock photo's of how I am doing with it. Especially the gas mileage, SOOO looking forward to that. Blessings Robin Barker Springville TN

Theodora

Apr 6, 2013

Everybody was very helpful, I really did not want to buy a car today, but I got a very good offer, and I know I got a good deal on a great car

david

Mar 13, 2013

Eddie was very good in listening to my words when I was speaking and paid close attention to truck needs.

Walter Flatt

Mar 10, 2013

I had top service, very friendley and helpful. I have never been treated any better anywhere. I will highly reccomend Murray Toyoto to any person that need a new car. Walter Flatt.

JimBo

Mar 4, 2013

This dealership is very competitive with their new car pricing. I have shopped around at several locations, and they are hard to beat.

peekabino

Mar 1, 2013

MY VISIT WAS TO SHOP FOR A SUV AND WENDE MADE IT TRULY A GOOD EXPERIENCE THEN WHEN I FOUND THAT JESSE MY NEPHEW HAD BEEN IN AND TEST DROVE A CAR BUT NEEDED A CO SIGNER VICTOR WAS EXCEPTIONAL TO WORK WITH HIM AND LAST BUT NOT LEASE WAS HOLLY SIGNING THE PAPERWORK AND ALL SHE MADE THE COMPLETE DEAL. SO YES I WOULD REFER FRIENDS AND ANYONE THAT ASK TO YOUR SHOW ROOM YOUR STAFF WAS GREAT TO WORK WITH. tHANK YOU JANET PEEK

Toyota Fan

Feb 27, 2013

I worked with Eddie and Andy and they both made the process very easy. They helped a ton to give us the information to make the decision that was best for us. My wife loves the new Camry.

Tennessee Toolmaker

Feb 25, 2013

The whole sales team at Toyota of Murray was awesome. They are a small town dealership who made us feel like family. The process was quick and easy. They are a Top Notch Bunch. I will be shopping there again in the future, and will gladly recommend their dealership to friends and family.

march flower

Feb 21, 2013

From the time we arrived to the completion of the sale we were treated with courtesy and respect. Mr. Brock was never pushy but listened to our needs and explained our options. The 1st offer on our trade was fair. The other members of the staff were equally considerate and helpful. The overall facilities were great but I felt that the service bays being "down the hill" a bit awkward but I have no problem with this.

Ewin's Mom

Feb 13, 2013

My car died and they really worked with me to get the replacement I wanted. They were very helpful with my trade in, and at no time did I feel pressured into anything. Brock was the best car salesman I've ever spoken with! Thank you Toyota of Murray!

Ryan

Feb 13, 2013

After reveiwing the sales mans thoughts and service managers thoughts as well as mine. We agreed that it was a over all good experience with this truck.I would buy from Steve Andrus again. Ryan,Bill Clark

I Love Zumba

Feb 6, 2013

Brock Crouch is the best!! He truly went out of his way to find the vehicle that I wanted and offered it to me at a great price!!! He was very professional and courteous as was all the staff at Toyota of Murray! If I am ever in the market for another vehicle I would defintely call Brock!

TN381

Feb 4, 2013

Worked with Eddie. The whole team was great to work with but Eddie found me the truck I wanted and made it happen. Quick and painless!

WMcCuiston

Jan 27, 2013

I recently purchased a new 2013 Toyota Highlander at Toyota of Murray with the help of sales associate Eddie Davenport. I was very pleased with the customer service and would definitely recommend anyone searching for a new vehicle at a great price to stop by Toyota of Murray!

Heidi

Jan 24, 2013

This was the fastest car purchase I have ever experienced. I checked on the internet what Toyota of Murray had available, entered my information of what I was looking for and within 24 hours I had confirmation that they had found a Toyota Sienna for my consideration, similar to the one I have had for 9 years (would never buy anything else, but a Toyota). Within a few days I visited the dealership for a personal inspection. In less than 3 hours I was able to drive my new car home. The staff was very curteous and professional. No pressure at all! Everyone should have a sales associate like Eddie Davenport, who worked with us. My husband recently had surgery and Eddy even moved the van inside, so my husband didn't have to be outside in the cold, now, how sweet is that! We were very pleased and I know we will enjoy our new Toyota. THANK YOU, TOYOTA OF MURRAY!

Hunter/Fisher

Jan 24, 2013

It has been quite a few years since my wife and I were in the market for a vehicle. She found one online that caught her eye. We went to Toyota of Murray to test drive the vehicle and she fell in love with it. Before traveling all the way to Murray, I had several phone conversations with Mr. Chad Fritsche. He provided exceptional customer service over the phone and in person. He was pleasant and extremely easy to work with without ever feeling like I was being pressured. Hew was more than willing to deal with us to get the payments to fit into our budget. When it is time for us to upgrade a vehicle again, we will definitely go to Mr. Fritsche first. John Campbell

CharlesatUCTN

Jan 11, 2013

The sales person at Toyota of Murray Brock made the process of buying a vehicle a great buying experience. I will refer my friends and family to Brock at Toyota of Murray. Brock fulfilled all my request and I got every thing I ask for. I had a great exerience with Jim in service. I think the dealership is a full five star rating because of the staff like Brock and Jim and others at the dealership I thank they went out of there way and they care about the custmer. I thank the Staff at toyota at Murray is an asset to the dealership and Mr. Taylor. It was a happy experence in buying a Vehicle from Brock at Toyota Of Murray. C. Armstrong

Cody3727

Jan 9, 2013

I just bought a Prius C and am extremely pleased with my purchase/experience. The salesmam, Brock, was very knowledgeable and helped me through the whole process and didn't try to pressure me into buying something I didn't want. I had a lot of questions about the car because of it's a hybrid, and he was able to answer them all clearly.

Tricia

Jan 5, 2013

This is the third Toyota we have purchased from Toyota of Murray. The sales people are honest and personable, without giving a high pressure sales push. When I walked onto the lot, I was met by Eddie Davenport, who asked me which car I would like to see. Andy Foley, the General Manager, came out to say hello and to tell Eddie to take care of me since I was a returning customer (It had been at least 7 years since I had walked on that lot.) Eddie showed me cars I wanted to see and brought cars to the front while I was test driving other cars. He also emailed me the specs for a prospective car when the printer would not print.After buying my new Camry Hybrid, Eddie spent 20 to 30 minutes with me showing me all the features of my new car and how to set up some of the systems. The customer service was fantastic.Promotion code:PC12312011

busy working mom

Jan 2, 2013

Sales person, Brock, spent extra time finding the vehicle I wanted - color, options, etc. was kept me updated on the search.

Donna

Dec 28, 2012

He stopped what he was doing to answer many questions we had. Other salesman walked by us. I hate buying a vehicle. Most salesman pressure, push, and if it is over you budget, insulting. It was not like that in Murray. The finance person was good to talk to. They did what they could to meet the payment we wanted. We didn't feel like it was the dealership getting everything. Jim drove the car around us to explain the difference the Prius has. It made it must easier to drive. Otherwise I would have to drive and read the manual at the same time. Jim did a great job.

Bluegirl

Dec 27, 2012

I went looking for a new car ad found my dream car at a good price! They helped with all the details and couldn't have been more helpful in providing us with all we wanted!

Proud Dad

Dec 16, 2012

One the best dealerships I have ever visited. Honest people, great product.

chase

Dec 9, 2012

cyd.had seepage.dealer said they wont fix it.service manager said he concurred with my findings abot cyd.head gasket being bad and leaking.He said Toy wont repair it and it was normal to be leaking at that milage.54,000

Diver1

Dec 3, 2012

Toyota of Murray was the first dealership I contacted to find a new car that had all of the features I wanted. I contacted other dealerships within a reasonable distance of Murray only to find that the first contact was the best one to work with. The folks at Toyota of Murray were willing to work with me and located exactly what I was looking for in a new vehicle.

penny

Dec 1, 2012

This is my second purchase from this dealership in 7 months, both times the salesperson listened to my expectations and fulfilled them. While I was unhappy with the quality of the first vehicle and traded it in for the second vehicle, the staff at this location exceeded my expectations on customer service and speed of handling the process. I am a woman with a hates to waste time and they made this exerience smooth and painless, I would recommend them to anyone looking to purchase a vehicle

Melissa

Nov 24, 2012

We went to Toyota of Murray to look at trucks. We had a 2002 Tundra we were looking to replace with either two (2) Tacomas or one (1) Tundra. After test driving both models, we ended up purchasing a 2013 Tundra. We also test drove a 2013 Ford, which offered better gas mileage, but chose the Tundra because of the proven track record we had with previous Toyota purchases. Our salesman, Brock, was knowledgable and efficient without being pushy, and everyone at the dealership was great to work with. This is the third new vehicle we've purchased from Toyota of Murray, and we will definitely purchase our next truck there, too.

TSharp

Nov 7, 2012

I am a demanding customer. I am high-maintenance and a nit-picker. So, for me to give a car dealership 5-stars says a lot. Purchasing a car from Toyota of Murray was a fabulous experience. I have referred and will continue to refer friends and family to Toyota of Murray when they are in the market for a good car. This is my second experience purchasing a car from Toyota of Murray. I was very happy with the first purchase experience. However, this second purchase has solidified my husband and me as life-long customers. After driving my first Toyota, a Corolla, for many years, I purchased a two-year-old Camry. The salesman, Chad, fulfilled every request I had for this car. He listened and figured out just what I wanted in a car and provided several viable options for me to choose from. He was attentive and kind even through all my questions about the car and the buying process. Chad seemed genuinely interested in getting to know me, figuring out my car needs, and making sure I was pleased with the whole process. Toyota of Murray went beyond the call of duty for this purchase. They are interested in pleasing even the most demanding customer. should know. Thank you Chad and Toyota of Murray for going above and beyond during my car buying experience. And, I LOVE MY CAMRY!

Kelly

Oct 25, 2012

Great experience in buying my first vehicle. Willing to work within my budget and with all of my requests.

Places to go & things to see

Oct 13, 2012

My husband and I were extremely stressed for time and didn't have a car (our's died). After internet shopping, I found Toyota of Murray We live in Carbondale IL although our daughter goes to Murray State. After seeing a selection of used Corollas, I called as the choices were limited everywhere else..including St Louis. I don't think buying a car could be easier anywhere else. We didn't even have to go to Murray, they drove the car to us. And the drivers were the two nicest guys you could ever meet. True hospitality.