Destination Nissan reviews

arthilt12

Nov 22, 2016

my experience was wonderful!it started with your fantastic internet person Sandy and it ended with sn equally fantastic experience with George your very knowledgeable salesperson!!

carlover2016

Nov 22, 2016

I went to destination nissan and had a great experience. I dealt with antonio marotta. he was friendly and respectful of my time. I would recommend antonio and destination nissan to anyone.

Rogue #2

Nov 21, 2016

Tim Curley was a complete gentleman and made my second time leasing with Destination Nissan even better the first time.He is a true professional and an asset to your dealership!

PatC

Nov 19, 2016

Very pleasant and professional experience. Salesman was very knowledgeable and helpful with my purchase. Would definitely recommend this dealership to my friends and let them know about Mr. Curley and his genuine approach to selling me this car

bgelectric

Nov 18, 2016

We purchased our first business van at this dealership and the process was smooth. We recently went back to purchase our second one and it was even smoother and effortless. We contacted the salesman Tim Curley and he located the same van for us with all the same features in the matter of days and we had our second van ready to use within a week. We will keep going back to this dealer for any future vans we need.BG Electric

Sarahkoch22

Nov 14, 2016

Bill was great to work with. He did not pressure me into the sale and he knew just wanted I wanted. He and the manager went above and beyond to get my new car ready before my weekend trip. Very thoughtful and kind staff. Thank you again for my new ride!

Dale

Nov 14, 2016

No pressure. Bought truck in NY and registered it in Florida and all went smooth after they straightened out a software state to state sales tax issue which was caught by our salesman. Good company.

Skironi5

Nov 13, 2016

I had a great experience at Destination Nissan . My salesman Antonio was kind and courtious. As soon as I got out of my car he was right there to help me and asked me what my needs were. I told him what I was looking for and immediately went to work and found what I was looking for kept me within my budget . Antonio did a fantastic job and I would recommend this dealership and him and the entire staff to all my friends and family. Sincerely, Dennis Kruzinski

JCQuinones

Nov 11, 2016

The entire experience was wonderful. The sales rep that helped us went above and beyond what I ever thought anyone would do. He dad determined to get us into the car we wanted. The finance rep that helped pushed and pushed to get things done for us and he finally broke ground with the banks! It's so wonderful to know there are still people out there. (Tim and David) that are more than willing to do everything in their power and more to help those of us out that don't have the best credit situation.

Ststenney

Nov 10, 2016

I receive the lease expiration options from Nissan in the mail. Called Tim and got immediate response and had great experience. Within few days I was driving home in new 2016 Rogue SL. Tim prepared all the paperwork and helped to negotiate a great deal. The other guys that were very helpful with straight upfront approach to the transaction was John DeWolf (GM). I walked in on a busy Sat afternoon and he got right with me for the financials, and car options. Excellent professionalism and no messing around. Also wanted to shout out to Ray Rameriz for all the lease documents, preparation before we arrived for pickup, and staying late on Monday night to get us squared away with Nissan. I appreciate the hard work and attention to details these 3 professionals provided my family. Overall process was quick, high quality and customer focused. Thanks so much Tim!! See you all in about 3 years!!

Ratcat07

Nov 9, 2016

I would highly recommend Destination Nissan. Their staff was very courteous, knowledgeable, and professional. They are willing to work with any way that they can.

VP2016

Nov 9, 2016

Bill Jones was an absolute pleasure to work with. He was friendly, knowledgeable and professional. The process was seamless and I couldn't be happier. I will definitely recommend this dealership.

Skluvsbeach

Nov 9, 2016

Everyone was extremely friendly. Bill Jones was wonderful to work with! Very approachable, no pressure, for the first time in years, it was a pleasure being in a dealership. I would recommend Destination Nissan to friends & family, thanks for s great experience!

Jillyd

Nov 9, 2016

The sales team is excellent, efficient and friendly. Tim Curley was my salesman and got me into a brand new pathfinder for an excellent price. I highly recommend destination Nissan and Tim Curley! Dave Prehoda also made my final sales paperwork effortless and quick!

Donald Zwoboda

Nov 8, 2016

11/7/16 new lease, nissan sentra. very very happy, with the way I was treated. sales rep and manager were easy to talk to and it was a pleasant experience. vehicle was very clean and all details of its operation were explained in detail. happy with the time they took with me to satisfy my needs and questions. facilities are updated and very clean. this is my second lease with destination and would definitely go back again.

Rogue16

Nov 8, 2016

A really awesome experience with a great sales person who was kind, understanding and well informed. Our first experience with Nissan will probably not be our last thanks to George.

Mlennon

Nov 8, 2016

A wonderful experience. Bill was very efficient and professional. I really enjoyed purchasing my new Frontier truck at Destination Nissan. I would recommend this dealership to anyone.

dlynn

Nov 7, 2016

Bill was great from start to finish. Got me exactly what I needed and then some. Bill was professional, friendly and worked around my schedule. I would highly recommend to anyone looking to buy a vehicle. I also worked with Ray in finance who made everything easy.

Joe1105

Nov 5, 2016

Excellent customer service from entire team. Our salesman Antonio Marotta was exceptionally helpful and knowledgable. No games with the numbers back and forth, was straight forward. Came out with a GREAT deal. If in the market for a Nissan, go see Antonio at Destination Nissan for a very pleasant car buying experience.

Newjuke

Nov 4, 2016

I loved my experience at destination Nissan. My salesperson Joe montanino did a great job with us. Couldn't be happier. Thank you. I love my new car!!

Richwilliamscomedy

Nov 3, 2016

I was having trouble getting a loan and thought I wouldn't be able to get a car. But Tim Curley worked with me over Halloween weekend and kept at it. He even gave me his cell phone number for when he was off the clock. He and the sales manager John (I think that's his name. He looks like the Hulk lol) worked it out for me and got me better financing and a new vehicle with a full warranty close to the price of the exact same used vehicle I originally wanted to buy. Highly recommend Destination Nissan, Tim Curley and the entire staff.

Jennifer Norman

Nov 2, 2016

I worked with Timothy Curley and he was a great salesperson who listened to what I was looking for and made a great deal happen

Suzy21

Nov 1, 2016

Bill Jones made my lease transition very smooth , so much so, I made my decision on a new Nissan Rogue in 30 minutes. Bill worked to make sure the one non-negotiable item I insisted on was satisfied. He handled the delivery with good humor and professionalism.

ryansnissan

Nov 1, 2016

I just purchased a nissan my sales rep antonio marotta was very great he put me in the right car right off the bat got me a great deal with the finance center and had me out in my new car that same day thanks again destination and antonio

Vinzim

Oct 31, 2016

Fast and easy buying experience. Antonio was very friendly,helpful, and knew exactly what I needed. I was looking for a used car but was able to get me in a new car at the same price point with less interest. Very happy will do business again.

LindaMichal65

Oct 31, 2016

I am 68 years old and have bought many new cars and trucks.I have never experienced such a pleasant buying experience at Destination Nissan.Tim Curley was courteous,knowledgable,and professional.I had shopped around and he gave me the best price.From beginning to the pickup of my new van he was with me every step.And he will help me after the sale should I need help.Any business that has to purchase fleet vans should only do business with Tim.He knows his product down to every bolt and nut.He will take car of all your service needs.

Tasky

Oct 30, 2016

My husband told them I hated buying a new car and they made the experience quick and easy. When I picked up the vehicle, everything was in order and I was in and out in an hour.

Kkip20

Oct 29, 2016

I highly recommend Destination Nissan on Central Avenue in Albany. The sales consultants are highly knowledgeable of their inventory as well as highly accommodating. The consultants also walked me through every step of setting up my car and are not pushy at all. I left Destination Nissan with exactly what I wanted and will continue doing business with them in the future. Truly a professional organization.

Diane45

Oct 25, 2016

I gave Destination Nissan 5 starts because our salesman and his support staff were all very professional, helpful and courteous. They made the process of shopping for a car easy and stress-less.

Lisa Madigan

Oct 25, 2016

Bill Jones was very knowledgeable about the vehicle we were interested in and helped us make a deal that we were happy with in a timely manner.

happynv200purchaser

Oct 24, 2016

No B/s -straightforward and honest. on time and on price. very happy with experience and will definitely return in the future. Happy to recommend to others!

Nlouis32

Oct 21, 2016

Bill was great! He worked with me to get the vehicle i wanted rather than push me to settle for something I did not want. It took 3 days to work out my deal from initial contact to driving off the lot. He was professional, friendly, helpful, and resourceful. He even have me the name of a nearby business to install the only two upgrades I did not get in my vehicle: heated seats and DVD entertainment. I would highly recommend this dealership AND this salesman! Thanks bill, for everything!

Bfoxrox

Oct 21, 2016

Just upgraded from an Altima sedan to a Rogue. An AMAZING, personal experience from start to finish. OUTSTANDING customer service. ATTENTION to detail. Professional in EVERY way.

VickiLGray

Oct 18, 2016

Test drove a Nissan Murano a few weeks back with Antonio Marotta. Returned this week to buy. Thrilled with my experience and the new car!

Miuccio

Oct 18, 2016

This is my second time at destination Nissan dealing with George and my expierience with him has been very pleasant. I would defiantly recommend his and the company for anyone looking to purchase a Nissan

Kelly.florek

Oct 18, 2016

Mike kept me updated on the whole deal. Prices matched closely to KBB price. Got 4 brand new tires with the pre owned certification. Clean dealership. No strong sales tactics

Ludybrown

Oct 18, 2016

Bought my 3rd vehicle from george. Always a great experience. This time i got a red altima. Looking forward in seeing you next year for another one

oncall

Oct 17, 2016

Looking to buy a new car is something I certainly don't enjoy doing but this was a positive experience and much less stressful than in the past. I would certainly recommend Destination Nissan to others looking for a new vehicle.

Christa0231

Oct 17, 2016

Went to look at a new car at Destination Nissan and couldn't be more pleased with the service I received. Antonio made the process quick and easy. If you're in the market for a new vehicle - go to Destination Nissan and talk to Antonio!

Gordano

Oct 17, 2016

My dealer bill treated me with the upmost respect and helped me out alot in getting my new vehicle and i couldn't be happier

Electric van guy

Oct 14, 2016

I was very happy with the experience I had with Tim Curley in the commercial truck dept. I contacted him and from day 1 he was proactive, helpful, and very professional. I have and will continue to recommend Tim and Destination auto group

Lola

Oct 13, 2016

Dave Prehoda & Tim Curly worked together makingSure all my paperwork was ready for me to sign making sure that they had sufficient time to explain everything to me and to show me how my car operated

Barb

Oct 12, 2016

Bill Jones was very friendly and laid back and we felt no sales pressure regarding our experience at the dealership. He was very knowledgable about the Nissan Rogue, which we ultimately leased from Destination.I would definitely recommend Bill and Destination to a friend looking for a Nissan.Dave was also very friendly. He thouroghly explained the lease agreement, as well the finanical details, with my husband and I.

SupremeJason

Oct 12, 2016

Bill was the best sale person i ever met. patience, always can taking care the customer. Keep working on any possible deal for me, help me save money, stronger advice buy a nissan from Bill.

Ferro19

Oct 12, 2016

Bill was a pleasure to do business with in leasing a 2016 Pathfinder. I will Definitely will be back to see him for my next vehicle!

Cianfars22

Oct 11, 2016

Amazing experience! Thanks to Tim Curley I am happily driving my new Nissan Rogue!! Thank you for working with me every step of the way until I was comfortable with my buying experience!!

MatB1234

Oct 10, 2016

I went from a 2014 Nissan Sentra to a 2016 Nissan Altima and had Antonio as the dealer who worked with me. He was very kind and professional and worked out the best possible deal for me. He was very helpful as well and ensured that I was satisfied with everything. I have purchased cars from Destination Nissan before and will continue to do so.

bella8081

Oct 8, 2016

I looked at a few dealerships but Destination Nissan was the best for me. Seth was very friendly, knowledgeable, and took care of all my concerns.

Bev123

Oct 7, 2016

Our salesman Seth did an excellent job making sure all her needs were taken care of. John the Sales Manager worked very very hard making sure all of our needs with financing and trade-in or taking care of. I would recommend this dealership to anybody looking for a new vehicle.

Mac143

Oct 7, 2016

This is my second time working with Destination Nissan and this is my fourth Nissan vehicle that I have purchased. I must say of my four experiences, Tim Curley made the experience a stress free experience. He was very knowledgeable of the vehicle, he did not pressure, he did not play games and he worked with me to make the sale possible. I would certain recommend Destination Nissan to anyone.

Adrian

Oct 2, 2016

It's a pleasure dealing with Bill on my trade in and new Murano. Our salesman Bill Jones was very accommodating, patient, attentive, stood and did a wonderful job with the GM to offering the lowest price on my new Murano. Bill did a great job I will continue to do business with Bill and this dealership.

Ricky5414

Sep 30, 2016

Destination Nissan has been my dealer over two years now. I had the pleasure to work with William Jones. Bill is great to work with as a sales rep. He gave me good advice on the car model that fits my needs.

Dominique,Z2015

Sep 30, 2016

I honestly enjoyed my car service when I came here. My car dealer definitely made me feel important to call me and give me an update and everything about my new Nissan Sentra. Everything went smoothly and I would say that he definitely put in a lot of work when helping me purchase my new car! I definitely recommend anyone to purchase their car from here.

nissanfan101

Sep 28, 2016

Staff did not greet me upon arrival, sought someone out (William Jones), and he wasted 2 hours of my time. They tried charging me 7K more than what the car was worth.

jody

Sep 27, 2016

Antonio made the process of buying my Altima much more fun than filling out a lot of papers should be. He found me EXACTLY the kind of car I wanted for my budget. He was very personable and I would recommend talking to him if you are not exactly sure what you want but know you want the BEST for your money.

Newrogue

Sep 27, 2016

Just bought a brand new Nissan Rogue from George at Destination Nissan. I must say it was a painless and enjoyable experience. Would recommend anyone to go see George, professional and a pleasure to do business with!!!

dave j

Sep 27, 2016

Antonio is not only a great sales person but very honest and Randy is a very hard worker to give you the best deal ever. Anyone that wants a Nissan should just go see Antonio and Randy you will be very happy.

Chris

Sep 22, 2016

The staff at Destination was very helpful, upfront and honest. Had an overall great experience and will buy from them again. Recommend them to anyone that asks.

B0718

Sep 21, 2016

Went in with my mom to get her into a car as quickly as possible after bad experiences at other dealerships. Service was prompt and effective. Lenox is one of our favorite dealers ever. Funny and effective he will get you a great deal. He even washed off a car to make sure we could see the true beauty of it

MaxiDev60

Sep 21, 2016

I bought a used Rogue from Big Mike Heff and it was a very easy process. My new Rogue looks great and I got a great deal!

Jim0523

Sep 20, 2016

The service was great. I love my new truck. They had the exact truck I wanted, we came to an agreement quickly, and I drove the truck off the lot the same day.

Bebecolon

Sep 20, 2016

I had a great experience at destination Nissan . Antonio Marotta was very nice made me feel very comfortable . He took his time and answer every question . I will for sure return to him on any future purchase I make . Thanks Antonio for a great experience!!!!!

Nissan Owner

Sep 20, 2016

Leased a new car from Lenox. He was highly knowledgeable and very accommodating. The whole experience was very satisfying.Highly recommend this dealership for any one looking to purchase or lease a new car.

kay

Sep 20, 2016

Lennox our salesman was great my daughter who recently graduated was buying her first car. Upon meeting him she said to me, I like him. I live in the NY city but drove up to Albany two consecutive days to help her , but it was worth it see the smile on her face at the end. She even gave him a huge hug which is big for her to do. I will recommend this dealership to any one.

Geena Gregory

Sep 19, 2016

My experience with the nissan staff was amazing. They were all so friendly and knowledgeable and were able to answer all the questions I may have had. I visited the dealership on a weekend where there was limited staff. The staff not only made sure to pay attention to all the customer's needs but did it in a timely matter. I would recommend this dealership to my friends.

Sd1234

Sep 18, 2016

It was nice experience. Did not take long to finalize. Also did not have to wait for help. I would recommend this dealer to my friends. Thanks team.

Jfsaj518

Sep 13, 2016

Everyone was professional,helpful, courteous,took their time explaining all the details about the vehicle and absolutely no pressure to purchase a vehicle which was a plus in my book.

Maeve

Sep 12, 2016

I was very happy with my purchase. This is the third used car I have purchased at this location.I plan to use the service department for all oil changes and tire rotation as I am driven to work and this makes it so convenient

jsammons21

Sep 9, 2016

I went into Destination Nissan and felt I was treated fairly and respectfully. They were honest & did what they could to give me a deal. Rashawn was great to work with - I would recommend him.

samb

Sep 6, 2016

Antonio Marotta was an excellent salesman and made my new car purchase very easy, at the right price and made good on his promise on the delivery date of the car.

Marys brand new car

Sep 6, 2016

A big thanks to Antonio Marotta for getting me my car at a great price. He went above and beyond to accommodate my needs in purchasing my vehicle. He was very professional he allowed me to take my time with the test drive and he answered all my questions. Antonio has even followed up to make sure I'm happy with my recent purchase. I definitely recommend Antonio Marotta to anyone who is looking to purchase a car.

Gtropiano

Sep 6, 2016

Antonio was great from start to finish. Very helpful and responsive. Randy and Antonio were extremely fair with my trade-in value and overall the experience was great. I recommend Destination Nissan to all and highly recommend both Antonio and Randy. They were a great team to deal with. Thanks Guys!

asobolove

Sep 4, 2016

Went in for just some info and later on that same day I drove off in new car and very excited! Customer service is very warm and welcoming. And they took their time to get me the best affordable deal out there.

johhal254

Sep 3, 2016

Had great customer service, very friendly & nice. I would definitely recommend Destination Nissan to friends & family. I will also tell them to go see Rashawn Cham, he was great with us.

Adenike

Sep 2, 2016

Excellent Salesperson, Excellent customer service. Even if the car was not what I wanted at first but am glad I got the car , love the car I got .

peter2056

Sep 1, 2016

It's a pleasure dealing with Bill and John Second time here and wonderful service. I called this morning to do the trade and it happened the same day. Exactly what I wanted.

Enchant3d1

Sep 1, 2016

Rashawn was great! Very helpful, friendly and curteous. He didnt push. Listened to what I wanted and worked with me. Wanted to make sure I was happy. Thanks!David was great too. Helped me understand my options.

Lorie

Sep 1, 2016

I knew that I was looking for a manual transmission commuter car when I walked into the dealership. Rashawn showed me the car that met my description. I loved that he was not pushy during my visit. He answered all of my questions politely and professionally. This was one of the best car buying experiences I have had over the years.

markjuls

Aug 31, 2016

Great experience with my salesman games tell him he was spot-on and everything I asked for and delivered information in a timely and accurate fashion

Eortiz1104

Aug 31, 2016

Rashawn was able to show me a nice selection of vehicles in my price range and got me into one I liked that same day. Overall, he was very helpful. P.S. I went back to the dealer a week later to get my front plate put on and Rashawn came right out to assist me and send me on my way happily.

Cheryl

Aug 30, 2016

roberto was great on follow up. John made it hassle free a real pleasure for the first time with any dealership bill got paperwork well done

jasonkc1122

Aug 30, 2016

I like this place and have a great time with the sales consultant Antonio Marotta. He was well prepared and knowledgeable of what he does. We were able to find the car that me and my wife like with a reasonable price. The service that Antonio provided was excellent. I have never been to a dealership that has a person like him. I say we found what we needed not just because we found a car we needed, but we also found a dealership and a professional sales consultant that are willing to work with their customers. I will come back to see Antonio when I buy my next vehicle.

AlbanyCounty

Aug 30, 2016

Listened to my requests and attentive to needs: went the extra mile to EXCEED my expectations. My third car with Destination; the ongoing relationship instills confidence in me as the buyer. Will be back for service and future auto needs, and will highly recommend to others who want a reliable, ethical and dedicated dealer.

Lisa turnbull

Aug 30, 2016

My experience at Destination working with Mike H. was just great. My daughter had recommended that I come to Destination and work with Mike, and I'm very glad I did.

NOTAFAN

Aug 29, 2016

Horrible customer service. The entire experience from beginning to end has been horrible. 6 plus weeks later and I am still waiting on my refundable "good faith" deposit that I was forced to leave even before they would show me a vehicle. I would never recommend this dealership to anyone.

Ayriayne Mcavoy

Aug 29, 2016

excellent sales man Mike H helped me every step of the way, would definitely recommend him to everyone. He was very kind and knowledgeable.

Mikemitch21

Aug 24, 2016

James Acosta presented ideal service and went out his way to make sure my purchase was perfect for me. After the purchasing the car he even checks in to make sure everything is all set up to date. Game changing salesman.

danielromero

Aug 23, 2016

My salesman Antonio Marotta was very helpful and attentive. I felt he went the extra mile in making sure we got the price we needed and all the headaches of an out of state transfer were taken care of. Randy Wall also helped me get a great price on my trade in, making the whole transaction totally unbeatable. Several other Nissan dealers in the Albany area told me they couldn't match Destination's price, even before I got the great trade in price. I would absolutely buy from Antonio, Randy, and Destination Nissan again!

DKondel21

Aug 22, 2016

In my search for a vehicle I came across multiple salesmen and dealerships. However, it wasn't until I ran into Antonio Marotta at Destination Nissan that I had a truly great experience. Antonio is a class act. He listened to my wants and needs and because of that I am purchasing a vehicle from him. It didn't feel like I was talking to a random salesmen but rather a buddy. I recommend anyone that is looking for a vehicle to stop at Destination Nissan and ask for Antonio Marotta. You are guaranteed to have a good buying experience!

Gloria513

Aug 17, 2016

Our salesman Bill Jones was very attentive and stood by his word. I would highly recommend this dealership by far to everyone. I love my new rogue!!! :)

Lalmonte

Aug 15, 2016

I went to Destination Nissan and had a wonderful experience. I dealt with Antonio Marotta the salesman and he found me the vehicle that I was looking for. I would recommend this salesman for anyone looking for a car.

airgbach

Aug 14, 2016

I just wanted a bare bones vehicle for commuting. Thanks to Rashawn's attention to detail I got more car at a comfortable price. We are very happy!

MKSmail

Aug 13, 2016

Our salesman William Jones did a wonderful job finding us the Rogue we were looking for. He wasn't trying to put us in a car we didn't want to be in. He listened to us and was very accommodating. It was truly a pleasure working with him and we will recommend Destination Nissan to my family and friends.

rie

Aug 11, 2016

Their treated me good I been here like three times. Their gave me a new car their treated me with respect I will always go there love Destination Nissan.

molly2016

Aug 10, 2016

My salesman Rashawn Champ was wonderful and easy to talk .Wasn't trying to sale me a car I didn't want. He listened to me and was very accommodating. It was truly a pleasure working me him and I will recommend Destination Nissan to my family and friends.If I may also say, Dave Prehoda, the finance guy was awesome. Thank you both for making my dream a reality, forever grateful!!!

John Smith

Aug 10, 2016

Horrible experience. Do not buy your vehicle from this dealership. The service manager yelled at my wife and made her cry in front of our son. Spoke to GM and he just decided not to do a thing about fixing the issue. Terrible dealership.

John Smith

Aug 10, 2016

Horrible experience. Do not buy your vehicle from this dealership. The service manager yelled at my wife and made her cry in front of our son. Spoke to GM and he just decided not to do a thing about fixing the issue. Terrible dealership.

Gaston Steve 123

Aug 9, 2016

Helpful and willing to work with you! Quick service and very knowledgeable. A pleasure to do business with! William Jones made purchasing a vehicle a pleasure!

Nbuzzo12

Aug 8, 2016

Our salesman James Tillman was wonderful, made the entire process painless and enjoyable. James was knowledgable about the vehicle we purchased and made sure all of our questions were answered before leaving with our wonderful new vehicle.

Brian buys a car

Aug 8, 2016

Antonio is an excellent salesman and he makes the process fun. We hammered out a deal that took a few days, due to my wife being out of town. He was very patient and understanding that I could not sign the deal until my wife test drove a few days later. The deal was still in place when we returned, and Antonio had the test vehicle washed and ready when we arrived, few hours later we bought the vehicle of choice. The next day Antonio had all papers in order and ready for the business manager. I traded in my old car and Antonio made sure all the stuff including my forgotten CDs that I left in the CD player were returned to me. The dealership is clean and modern and we met the service advisers who were very friendly. After the car sale we met Tim the business manager to finalize the credit application, at this we were presented with the usual extended warranty plans. Tim was very informative and we did not feel pressured into buying one. Overall a great experience at Destination.

champie

Aug 5, 2016

I saw the vehicle I wanted online and it was almost closing time when I got there on a Sunday, and Mike still did his job without making me feel like i was a burden... He was a great sales man.

Mia.C

Aug 5, 2016

The Salesman Michael H. Was very courteous.He made me comfortable with purchasing a car. He wasn't not just selling me any car, he made sure it was fit for myself and my family. Michael made me feel comfortable with asking any questions and was able to tell me the facts about my car and all the features it came with. He really knew his stuff. A couple small details I loved about the expirence was that the facility had an area for my son to play while I Took care of business. Also another sales man Antonio brought my son a red balloon to go with our new red car. Overall great expierence.

M_castro7

Aug 4, 2016

The salesman "Big Mike" was very courteous. He was not the kind of sales man that was just trying to sell you any car. He understood my needs and helped me select a car that was good for me. He made me feel very comfortable with purchasing the car he explained the process so I would understand better. He explained all the features of the car and I left a happy customer.

Dcfrancis

Aug 4, 2016

2 days ago I purchased my first car from The Nissan dealership in Albany, NY. At first, I was unsure of how pleasant the experience would be; However, thanks to Lenox, I was able to quickly get through the process of getting my first car from a dealership, and though I've heard many horror stories of buying a car and dealing with car salesmen; Lenox was great with his customer service and due to that I've been able to see that not all salesmen are just out to get the sale. Thank you Nissan of Albany!

Scotte1 q

Aug 3, 2016

From the time I arrived at the dealer ship I was greeted immediately Rashawn asked me what type of vehicle I was interested in,offered me to take a test drive, loved the car, he made it very painless a simple. Great experience! Highly recommended!

ChrisPath316

Aug 1, 2016

Destination Nissan as well as Antonio Marotta exceeded all expectations when my family and I shopped at the dealership. Antonio did everything in his power to make our experience a positive one. When looking for a car in the future I will be returning to Destination Nissan, and will be looking to work with Antonio again.

Tonja

Aug 1, 2016

I had a wonderful experience purchasing my vehicle here. The sales staff was very personable and Lenox was great to work with. He made sure I found exactly the vehicle I wanted. Lenox was easy to work with and made the process painless.

mikemax16

Aug 1, 2016

Antonio is a fine salesman. He knows how to take care of the customer and get the job done! I highly recommend Antonio if you are in the market for a new car. Very courteous, honest, and knowledgeable.

Jacqueline Bearden

Aug 1, 2016

I'm I'm so amazed at how quickly Bill and Dave work so very hard to get me into a car especially due to my current situation I am so very blessed to have met such wonderful people I would recommend destination Nissan Albany New York to any of my friends and family as far as they have been a lifesaver to me I'm talking to the phone and got where I don't type

Thomas12887

Jul 31, 2016

I purchased a new Nissan Juke from Destination Nissan. My salesman James Tillman was courteous, honest and made the process very simple. The manager David Prehoda was also very helpful in my car buying experience.

Zayboggie

Jul 31, 2016

Antonio is an awedome salesman. I needed a car asap and he got me one the next day. He was very concerned about my situation. Shout out to Destination Nissan!!!!

Bradllau

Jul 29, 2016

We were very pleased with service and knowledge provided at Destination Nissan. Large selection of vehicles and our sales rep was very patient answering all our questions. Overall very good experience.

nomorebusgirl

Jul 27, 2016

I was a first time car buyer and new driver. I met with Lenox and he suggested the perfect car for me, as a new driver. The moment I sat in the Nissan Sentra for a test drive I felt it was mine, and now it is. He went above and beyond to make sure I knew the car I brought and all it functions. I have never had such great customer service in my life. It was so good I had to write a review which I have never done. You need to buy a car? ask for Lenox Wright, he is awesome.

Joe55

Jul 27, 2016

At first I was very nervous about coming in to get a car, but when I did, I met Rashawn and was put at ease. My experience here at destination was very nice. Everyone was pleasant and I felt very comfortable. I would recommend this dealership to anyone.

NissanNew16

Jul 27, 2016

I really appreciate my experience at Destination Nissan. My sales consultant Marc Thompson was excellent. He understood my needs and want for the vehicle selection. I would recommend him and the store to anybody shopping for a car.

Gsmith

Jul 26, 2016

I just purchased a 2011 Benz from Destination Nissan and Bill Jones was my sales guy he got the job done in 1 DAY Bill is the man if you looking for a car Destination Nissan is the place to go this is my second car I purchased from them no regrets just results!!!!!! Thanks Bill Jones you the man

SharmCharm27

Jul 26, 2016

My experience here was phenomenal. I honestly came in one day only to hear my options. Just about a week later, I was driving home with a 9 year upgrade! My monthly payments stayed just about the same. I am still in shock. I barely had to do anything. My worker did pretty much all the work and kept me informed accordingly. I am so grateful to have stopped in Deatination Nissan.

Lindsay1064

Jul 26, 2016

Bill was very accommodating and patient. He was able to get me into a Pathfinder that I absolutely love!! Thanks Bill for being so accommodating!!!

SaraB123

Jul 25, 2016

Antonio was an excellent sales person to work with! He worked hard to make sure I was happy with my new car and went above and beyond my expectations! He was also very understanding of my time restraints with my job and my own kids at home! Thank you Antonio!

carlojp77

Jul 24, 2016

I am so glad that i went to Destination Nissan to buy my car . My salesman was awesome he catered to my needs and what i need in a vehicle . He made my experience one of the best and because of him and how he took care of me I will be doing more business with this car dealership

Gillian Hodgson

Jul 22, 2016

Lenox was amazing! He was very understanding and extremely helpful! Would definitely recommend him to anyone looking for a new/used car! And the dealership was easy to work with as far as financing which is a huge plus!

Yolibaby

Jul 21, 2016

Helpful, explain completely ,took care very well, loved the organization, he took his time. They way he took care of us made me feel I can trust him. He was so warm and friendly.

McDave

Jul 21, 2016

My experience at Destination Nissan was great. It only took 1 day to get me into a new vehicle and a great selection. My sales consultant Champ really catered to my needs, a wonderful salesman.

JunAra

Jul 21, 2016

Tony went above and beyond our expectations. ..He gets the job done in fying colors and delivers the best deal ever..Looking forward to doing more business with him and Nissan destination . Araceli

HappyCamper

Jul 20, 2016

Buying or leasing a car can often be a very stressful experience. Bill Jones, with his gentle demeanor, took the time to answer all my questions. He helped me take inventory of my driving needs and explained the different options available in the cars that were of interest to me. He honestly offered the pros and cons of each vehicle as they related to my requirements. I felt that Bill truly wanted me to be happy with the decision that I was making. And... I am.Thank you Bill.

LIASUCKS22

Jul 20, 2016

Destination offered a pretty strait forward experience.. they were able to give me a great offer on my trade in and a very competitive price on the car. They were able to get me a car for $100.00 less a month than there competitors in Saratoga. I felt really comfortable and didn't get a typical sleezy car dealer vibe.

Bhaupt

Jul 20, 2016

Bill was very helpful and is still being helpful. Car is great and runs great only issues I've had are little scratches and bumper was not fixed but bill was great.

DeeDee

Jul 19, 2016

I recently bought a new car from destination Nissan from Antonio Marotta. He was the best car dealer I have ever dealt with. He knew everything about the car that I was looking at and he answered all my questions. I would definitely recommend Antonio. I came in with family and they will be buying a car from here also and they only want to deal with Antonio. if your looking for a car come here and ask for Antonio I guaranteed you that you wont be disappointed!

John G. Ciccarelli

Jul 19, 2016

Antonio Marotta is a great person to work with. He is very nice and knowledgeable. I would highly recommend Antonio Marotta and Destination Nissan to purchase a car.

Megruthhotte

Jul 18, 2016

Randy Wall helped me immensely with my new purchase of a 2016 Nissan Sentra Fromy Destination Nissan!! Great to work with them and great customer service! It couldn't have been a better experience. Thanks guys!!!

Sweetpea2

Jul 18, 2016

Very good very friendly and efficient would recommend to my friends have no trouble when I bring my car in to be serviced no trouble at all

Champ2016

Jul 13, 2016

My son and I walked in and were treated like we were family by Randy. He really listened, advised and we both bought great cars!

adil 1237

Jul 12, 2016

Bill jones helped us at Destination Nissan he was very friendly and helpful and professional he was quick and he reviewed the car in a fast but normal pace so we understood.5 stars : )

Apollo1234

Jul 11, 2016

I was a customer with very little credit history. I was able to walk out the door that day with a brand new car.. Randy is the man and I would suggest going to him to find a good deal and a great car.

Shirley

Jul 5, 2016

Cesar was the best salesman i ever had. The service was impeccable truly exceptional. This dealership has it right from the moment of hello they were fantastic

EM47

Jul 5, 2016

Salesperson was very pleasant but needed to be honest about speaking with managers about customer questions and requests. Not a bad buying experience overall. I feel dealership needs to do a better job at giving customers a fair price for vehicles based on TRUE NADA values.

beth7731

Jul 5, 2016

I gave Destination Nissan an overall excellent rating and highly recommend this dealership to other customers. Their excellent staff were extremely friendly and helpful. The showroom was very clean and accomodading. My salesman Antonio Marotta went above and beyond to make myself, as a customer, extremely happy and comfortable with my decision in leasing the Nissan Rogue. He even made sure that my three young children were content by bringing them waters and helping them get some popcorn and pastries. They told me that it was the best dealership they had ever been too!! Excellent experience!

Lauren and Jon

Jul 4, 2016

This is the second car we purchased from Randy, and we couldn't be happier! He is knowledgeable and extremely helpful. It's always a pleasure working with Randy!

Alyssa Murphy

Jul 2, 2016

I recently renewed my lease with Destination Nissan. I leased a Sentra 3 years ago from them and came back to get into a Rogue. When I first arrived Randy Wall asked what I was looking for - I explained a deal that I had seen on the website that I was interested in and he got me that exact deal. Most of the time when going to a dealer with an advertised lease deal they say they are out of the cars that the deal applies to or there is fine print that actually means you pay way more than the advertised price but not with Destination. Randy got us the deal and was extremely efficient, positive, and helpful in the process. The transition was smooth - all I had to do was sign and he took care of the rest (registration, insurance, etc). Couldn't have been easier!

suser11

Jul 2, 2016

I had a great experience at this dealership! Cesar Perez was excellent and I would recommend him to others! I am very happy with my Nissan Rogue and can't wait to purchase again from them!

Zacharyp17

Jul 2, 2016

I had a fantastic experience. Randy was a sales person and he is top notch. He is very knowledgable, friendly, went above and beyond and made sure I was happy and had everything i wanted..He answered all my questions and made my car buying experience great! I am definitely goin back to destination nissan for my next car and asking for Randy. Zack

Diana Brewer

Jul 1, 2016

I needed a vehicle immediately, and Bill Jones was a great help to me. He understood my situation, and put me in vehicle the same day. I was very pleased with his patience and kindness. Great Job!

mkazazz

Jul 1, 2016

It was a great truck buying experience for me. James Tillman made it quick and easy. There was no haggle pricing, the people were nice and accommodating. I would recommend this dealership to anyone looking for a new or used car.

Kris and Karl

Jun 30, 2016

Mike was great to work with. He was friendly, fast and efficient. We drove by many other Nissan dealerships to come to Destination. This is the second car we have leased through them and they have the best service and pricing!

J Bird

Jun 29, 2016

Leased a 2016 Nissan Altima from Mike Heffernan and Tim Curley, they made everything quick and easy with no pressure. I would recommend anyone looking for a new vehicle to see them.

Thank you

Jun 28, 2016

I must say Antonio is one of the best sales men, I every dealt with....Very friendly, caring, just down right kind....I'm so happy I had a chance to work with him.....one of the best....keep up the GREAT work Antonio....

Dondon

Jun 27, 2016

He was real helpful, he explained everything before I signed any papers, he made sure I was 100% sure of the car i wanted. Fantastic person.

TROY Soares

Jun 27, 2016

Lenox was the epitome of a true and honest sales consultant for the business, no pressure at anytime when dealing with such a professionalso.

Debra Polaro

Jun 27, 2016

I purchased a 2014 Nissan Sentra from Big Mike Heffernan. The experience here was great everyone was very helpful and courteous. I would recommend anyone to come in and see Mike for their car buying needs.

Jean Carney

Jun 24, 2016

Purchased a 2011 used vehicle. Found a transmission leak 12 hours after receiving car. They flatly refused to fix it. Told employees not to speak with me. Whole experience is horrible. Also changed payments by $78 a month.

Tony Wilson

Jun 23, 2016

Staff was very professional and they made car buying easy. Lenox Wright is a great salesman, who made this experience pleasant and possible. Thanks again for everything.

seven007

Jun 23, 2016

Worked with James tillman who made our new car purchase in ny to move cross country to ut easy. You can tell everyone here enjoys what they do and the work family they do it with.

myhoneyJ01

Jun 23, 2016

I work in the customer service field and know all about going above and beyond the customers' expectations. Your salesperson Randy Wall; definetely did that for me. He showed great customer service skills and positively went above and beyond my expectations. He helped me 150 percent. He really wowed me. I would recommend this dealership to anyone. Randy was honest, very police, great smile and just did everything that I did not expect from a dealership. It was almost like I was working with family. I love that. If I could give him 10 stars, I would. That's how good he was. I told him my price budget and he worked with me on that. I was very pleased. My car if faboulous. I'm so happy I went here. Thank you Randy for everything. I bought a 2013 Nissan Sentra. Thanks, Dee Hughes

Joshg51690

Jun 22, 2016

Friendly knowledgable team, cesar knew i was in a bad financial situation and gave me money from his own pocket to buy some lunch which meant alot. Overall good experience

Bob Fromma

Jun 22, 2016

Very good dealing with Lenox Gave all that was promised very professional.Thank You

Dee84

Jun 21, 2016

This is my 3rd vehicle that I bought from Nissan. My salesman each time was Antonio Marotta he is the best car salesman I have ever dealt with. If you want someone who knows about cars and what he is selling you and can answer all your questions then I recommend you go and ask for Antonio. I was amazed the first time,second time and third time dealing with him. Me and my husband wouldn't deal with no one else.

mockones

Jun 21, 2016

This was by far the best customer service experience thus far. when I first walked in, I was met by Caesar, the sales representative, and was able to get me into the vehicle of my preference as well as meeting my financial expectations. kudos to you Caesar.

Cheriel H.

Jun 21, 2016

The salesman I worked with was MJ, and the finance manager was Tim Curley. MJ was upfront and honest about everything, and worked with me to get me financed for a new car, and all within an hour, which I was extremely grateful for. Tim Curley sealed the deal with providing me with advice that was greatly appreciated. In summation, I can tell they are not just trying to close a sale, but they are trying to earn repeat business, which is the mark of great salesmen. I look forward to coming back to this dealership and working with them directly to buy my next Nissan!

Chuckr2896

Jun 19, 2016

This dealership is top notch right from the management team to the knowledgeable sales team thank you to Randy Wall (my salesman) and the whole team at Destination Nissan including sales,service and parts! Top notch!

mary

Jun 17, 2016

My mom brought me to this dealership for my first car.Bill Jones was my salesman, everyone involved from the salesman to financing made the process easy and stress-free. I will continue to do business with this dealership.

Happy Car Owner

Jun 15, 2016

This dealership has the nicest people ever! As we came thru the door, Lenox was the first person to greet us. He was great! He showed us around, let us test drive the car that we were interested in and then helped us negotiate a great price. He really took good care of us. Then we met Tim and he was just a nice! He explained the car warranty and it's benefits. Both of their service speaks for itself!

Jennifer Harbig

Jun 15, 2016

I had a great experience with everyone at Destination Nissan. I will continue to do business in the future and will continue to recommend to others.

mike rn

Jun 15, 2016

I recently leased a Nissan Altima. Dealt with Antonio and he made the process very easy, no pressure and very helpful. Plus e came to terms with a price without having to go through a ridiculous amount of back and forths. Top Notch!!

banner

Jun 14, 2016

My sales consultant, James Tillman was easy to work with and no pressure in the experience of buying. I felt comfortable with his salesmanship and reliability. I know I can count on him to answer any questions I have in the future.

StephanieV524

Jun 14, 2016

I came to Destination Nissan Actually looking for a pre owned vehicle. I gave Randy the range of what I could pay for and he work with me. I actually came out with a brand new vehicle (never though I would be owning one right now). I couldn't be happier

Lakegirl

Jun 14, 2016

I had a terrible experience at this dealership when I leased my last car, a Juke. I knew I wanted another Nissan-a Rogue-but was not sure I wanted to go to Destination Nissan again. I let Suzanne know that on-line. My experience could not have been better. I felt that they would have bent over backwards to make sure I got exactly what I wanted. They did not have the color I wanted, so they got one. Very happy.

homer

Jun 13, 2016

Great experience with Josh and Antonio. We test drove on Saturday we were happy with the car and the quote. we picked it Monday with a great explanation of the cars features and the details of the lease.

NMango913

Jun 12, 2016

We worked with James to get a new car for my husband, he was very helpful. No need to haggle with them, prices are a great deal.

Anjai

Jun 11, 2016

This is my 2nd car from Destination Nissan and I am more than pleased with my choice again!! My sales person was Bill Jones and he was very pleasant and personable. I bought my 6 year old daughter with me and they made her feel like the "boss". I drove off with a brand new car and will see them again in a few years with no hesitation about it. Thank you Bill and David your customer service went above and beyond and I will tell anyone who asks!!

domarie822

Jun 11, 2016

Antonio made us feel we were very important and went out of his way to meet our pricing expectations, and show us a vehicle that both met and exceeded our expectations. He was very knowledgeable about the rogue and what it had to offer us. Additionally, he was very personable and was a pleasure to work with. I highly recommend Antonio to anyone interested in purchasing a vehicle from Destination Nissan!

jimitchell

Jun 7, 2016

Worked with Bill Jones on a lease of two new 2016 vehicles. Bill was fantastic to work with! The whole process was smooth and great experience. I just recommended Bill and Destination Nissan to a friend.

Linda carson

Jun 6, 2016

James Acosta was a Excellent salesperson, excellent customer service very knowledgeable

AlyshaS

Jun 2, 2016

I've always had nothing but great experiences at Destination Nissan. I recently purchased a vehicle from there through Randy Wall and couldn't be happier. He made the process extremely quick and stress free, and I was able to get the paperwork signed and take my new car on my lunch break. I would highly recommend this dealership and Randy to anyone I know.

Marissa popiel

May 31, 2016

Great. He did a great job. Very helpful. Got me in and out

518

May 27, 2016

Very willing to work with me on making a bad experience turn into a positive. Thanks guys

Reshma27

May 25, 2016

My salesman , Bill Jones was wonderful, he know a lot about vehicles! He was very patient and make sure I choose the best vehicle for my family and I! Awesome guy!!!However I don't have anything good to say about finance guy Dave Prehoda very very rude was almost ready to cancel my purchase

Nissanq

May 20, 2016

Bill Jones and Dave Prehoda really took the time to sell me the right vehicle for my floral business needs . They gave me an amazing deal and were great to work with. I would reccomend Destination Nissan to all my friends !

DougL

May 18, 2016

My salesperson was extremely helpful and professional. Thank you!

Hartiganj

May 3, 2016

I worked with James, a new salesman of just 2 days and my experience was amazing. The dealer found the car of my dreams and within two days I drove off with a Nissan Altima which I absolutely love. James was amazing to work with. Thank you for a great experience

Justinl

May 3, 2016

Leased a new Sentra and experience was excellent . Sales person , Mike Vitallo , was very helpful in whole process . Never felt pressure and explained everything to my wife and I

DiarrahB.

May 1, 2016

Bill Jones is the best!!He's very friendly, patient, and knowledgeable. He knows is stuff!! He knows what is the best choice for you, and knows how to work with you!!

my80rocks

Apr 25, 2016

From the very second I inquired about a car on the Internet to the last paper to be signed the staff at Destination Nissan was awesome. Brandy took care of getting information together for my sales man Bill Jones. Bill was so patient and through. He helped us find the right car and walked us through the whole process from beginning to end. Then we went off to the finance Manger Dave. Dave made the whole process of signing papers painless, any questions we had about warranties or payments he was more than helpful. Bill Jones was making sure that everything was perfect with are car before we took it home. We can't say enough about this dealership. This is the second car we have bought there and we would recommend them to anyone looking to buy a car new or used.

vlane

Apr 14, 2016

Bill has made the purchasing process a breeze and has gone above and beyond to ensure the deal was done. Knowledgeable and friendly, Bill is the main to see if you need new wheels.

Renee

Apr 13, 2016

My experience at Destinstion Nissan was great. Randy Wall was very helpful and patient, knowledgeable, and kind. He was helpful throughout the whole process of buying my car and made the experience easy. He helped me get a great deal on a car that fit perfectly for my situation.

Shahroz Sadiq

Apr 6, 2016

Very helpful guy Lenox, gave me a nice good car. Thanks to Lenox wright and destination nissan. I will do business moreThanksNissan Lenox wright Dealer

aidansmom

Apr 4, 2016

After spending 2 days haggling with Fucillo Nissan I took their best deal to Bill Jones at Destination Nissan and asked if he could beat it. No games, no smoke and mirrors. Bill was straight forward and was able to beat the deal without wasting my time starting with a ridiculously high price as Fucillo did. He was very knowledgeable about the cars and took the time to explain the features and show me how everything works. He even synced my Iphone to the car for me! I highly recommend Bill and we will be visiting him again soon to replace our second car.

JAX3

Mar 24, 2016

The car is nice, features good, look good... own two pathfinders that have been reliable, Dealing with Lenox was straightforward - he put us in the car we wanted and let us go for a ride and then gave us a straightforward sales pitch... which we appreciated - in the dealer for less than two hours including test drive and down payment.

ScottS2016

Mar 23, 2016

Both Dave and Bill went out of their way to make sure I was satisfied with my purchase and followed up with me with any questions that I may have had. Very pleasant and professional.

rickytaylor174

Mar 16, 2016

Bill Jones work hard on getting me in my 2015 sentra sv. Got a good deal , this is the best experience i have every had buying a car. Thanks bill love my new car.

campspmx4

Mar 12, 2016

Bill and Dave worked as a team and separately and absolutely blew our expectations away! Without saying too much, they looked into all situations and satisfied us with an automobile that will service us for years. Thank you very much! You done good boys! Steve and Mary

R

Mar 10, 2016

Buying a car here was the best experience!! They made it so easy, no pressure at all. Everyone working here was very kind, and I got free oil changes for 3 yrs too! I am so happy I chose to go to this dealership. They were straightforward with me, and accommodating. The advertised price was real, and they stuck to it! They found me the car that I wanted, and didn't ask a million questions. Instead, they answered my questions, made me feel comfortable, and found me exactly what I wanted! I would suggest this dealer to anyone!!! Marc Thomoson II was the salesperson. Tim Curley was the finance guy. I still can't believe how simple they made it. Two thumbs up for this place, and this sales team!!

Kalina27

Mar 9, 2016

Great sales person!! Love the 2016 Nissan Altima!!! I gave a 5 star rating to Destination Nissan and Lenox because of the excellent customer service I experienced when buying my new car.

skibbits

Mar 8, 2016

I dealt with Eric Meisner, Lenox Wright and Dave Prehoda and had a great experience with all 3 of them. I never felt pressured, I knew just what I wanted with all the options I was looking for in a car when I arrived at the dealership. I was given just what I asked for without feeling stressed or dissatisfied. That goes for my trade in value and all the accessories involved on the car I wanted.

Corissa J

Mar 5, 2016

I went in to Destination Nissan just to look and came home driving my very first brand new car. They worked hard to ensure I got exactly what I wanted.

Lisa278

Feb 29, 2016

I gave a 5 star rating to Destination Nissan because of the excellent customer service I experienced when buying my new car. All the staff were very friendly and helpful. Bill Jones, who was my sales men was just awesome, very personable and confident in helping me find the right vehicle for my needs and finances. And also the finance department, same experience. I recommend any one shopping around for a new or used vehicle go to Destination Nissan in Albany Ny. Ask for Bill Jones, you won't be disappointed! Thank you for helping me get into my new ride, I'm loving it!Lisa

ike 93

Feb 28, 2016

I was looking for a car and I knew basically what I wanted to get, but I wasn't quit sure. Sandy set me up with Bill Jones a salesman and Mike Hernandez for finances, they made a difficult time easier to deal with. Between Bill asking many questions about what I was looking for and showing me many cars when I was asking him about new and used cars and prices. Poor was in the office trying to get me the best deal and running the numbers for the things I was after. They both went above and beyond what most places would of bothered with. I went to one place out Schenectady way that couldn't be bothered to come out and talk to me. Guess who got my business it wasn't them The guys at Destination Nissan did right by me. I'd go to Bill and Mike any time and if my friends need a car that's who I'm going to send them to. Good work guys and thanks for being patient with me.

Brett3

Feb 16, 2016

I visited Destination Nissan with the intention of leasing a new vehicle since my current lease was coming due. I had leased a 2013 Nissan Altima from Destination and was interested in the 2016 Nissan Maxima. I worked with Lenox Wright, who was accommodating and knowledgeable. He took me for a test drive and was flexible until we reached a deal that was fair. In fact, I gave them a few hours to prep the car and was able to drive it home that evening. Overall, I was happy with the experience and appreciate Lenox's willingness to work with me in order to put me in the car I really wanted.

KBMcQueen

Feb 16, 2016

I had a wonderful experience at Destination Nissan. I had the pleasure of working with Rashawn who was very professional, kind, and very attentive to my needs. He was very well educated and knew so much about the automobile on the lot. Everything went so smooth from the moment i decided to purchase my vehicle to the date i picked it up. I was very happy with the way things turned out. Also; huge thank you to Eric Misneir. I appreciate all of your help.

Alison.maynard

Feb 15, 2016

I worked with Lenox and Dave and they were incredible!! They worked with me until I got into the car I loved! They weren't pushy and I was really happy! We walked out of 5 different dealerships before we bought from them because of pushy people. Great job guys!!!

Kati D

Feb 10, 2016

I had a very pleasant experience at Destination Nissan. Bill was very genuine and helpful throughout the process and I felt immediately comfortable working with both him and Dave. They were consistently patient and honest in response to all of my questions, which certainly made the process a lot more relaxed and enjoyable. I would certainly recommend going here as they will help you find just the right car that works for you and all of your transport needs!

Donna L

Feb 9, 2016

I was very happy with my treatment by Rashawn and Greg at Destination Nissan. They were very down to earth, and didn't pressure me, or brush off my concerns like salesmen have done to me in the past. I would recommend them to anyone who finds buying a car a stressful experience!

Kim 64

Feb 9, 2016

Initially met with Bill Jones who was very friendly and helpful in showing us the what was in stock for the model we had selected. Unfortunately, we needed to purchase a car quickly to replace a damaged one and there weren't many currently on the lot. Also we had to walk out when no one approached us after standing around both outside and then inside, Finally someone asked to help us and we were then introduced to Bill. Bill was able to give us the info we needed on the car and brought it around for us. He was able to set up a date for us to pick it up that worked with our schedule. He was able to get us the price we thought fair, When we met with Bill on the pick up date, he was ready with the paperwork, We then met with Dave from the finance dept. He was able to get a decent interest rate and was willing to explain options in financing and warranty until all the details were understood and even able to make some changes to fit our needs. Bill showed how the car worked and had the car warmed up and ready to go on a chilly day. Then he synched up the phone and blue tooth. The only reason for not giving 5 stars was the fact that employees appeared to be sitting around when we walked in without anyone noticing us and we had to threaten to leave before Bill was brought right out from the back.

Beatrice Morris

Feb 7, 2016

Bill Jones was very helpful and friendly. I would recommend this dealership to anyone looking for experienced and friendly help while purchasing their vehicle. Bill was awesome!

Ntambone

Feb 2, 2016

Bill made the process of selecting and leasing a new vehicle incredibly easy and enjoyable. Thank you to Bill and the entire staff at Destination Nissan!!!

angry123

Jan 23, 2016

Absolute worst experience!!!!! I bought a car from Destination Nissan, and it was the worst decision I've ever made, starting with the sales rep Michael Vitallo. Stay away from this place and him in particular. I bought my car in September 2015 with 85000 miles on it and in less than 6 months, less than 50000 miles traveled, the timing chain went out. I went to speak with Michael Vitallo and asked him how this was possible and he said" Oh yeah, these cars need to have the timing chain changed every 60000 miles" I asked him why he didn't tell me that when he was selling me the car and he said he didn't know, that was his answer, he didn't know. I asked to speak with the Sales Manager and he refused to speak to us and said there was nothing he could do. So now I am stuck with a 1500 charge to fix the timing chain for a car I bought less than 6 months ago with 85000 miles from Destination Nissan. Do not fall for their BS and lies, go to another Nissan dealership.

nbc

Jan 23, 2016

It was a pleasure working with Lenox...friendly, no pressure. My husband and I were very happy with the trade in value of our 2011 Murano towards our 2015 Pathfinder.

Loreto

Jan 22, 2016

The service department corrected one small item on a certified pre-owned car that I had just purchased. On time. Friendly. Courteous. No cost. What more can you ask for?

jeanette

Jan 19, 2016

William Jones made me feel comfortable with my decision to purchase my new 2015 Nissan Rogue. He made sure it fit my budget. I would recommend his service. He's a stellar to Destination Nissan.

wclxs11

Jan 17, 2016

Rashawn Champ is great to deal with.He is very helpful ,professional and helps me a lot during the entire process.The deal was good and made us pleasure.

wclxs11

Jan 17, 2016

Great Experience in Destination Nissan.The staff here is very friendly and helpful.They answered all the questions patiently which helps me a lot.

ESMERALDA PURPLE

Jan 12, 2016

JENNY WAS VERY HELPFUL, THE WORK WAS PERFORMED WELL AND THE WAIT WAS REASONABLE.

newrogue

Jan 12, 2016

Went to Destination Nissan to look at Rogues and met the salesperson George. He gave us quite the experience and price. Will refer friends and family to go see him. We love our new car.

Mr and Mrs Chandler

Jan 11, 2016

I recently bought a vehicle from Nissan and initially I wasn't able to get the exact vehicle I wanted but Bill Jones went above and beyond to get me a vehicle. The financial manager was severely sick right before the holidays and he sat in his office with me, my wife and daughter and talked and explained everything as he laughed talked and went over our contract. Bill - the next day came a picked up my vehicle and detailed it because I thought it wasn't clean. I would definitely do business here again.

Nissan Customer

Jan 7, 2016

Lexox Wright was great to deal with. He is very service orientedand does everything in his power to assist the customer.Great personality.I would recommend him to anyone in the market.for an automobile.Dick Clarkson

erniedog

Jan 7, 2016

We had a truly wonderful experience at Destination Nissan purchasing our gorgeous 2016 Rogue. From the moment we were greeted at the door by our lovely concierge to final financial arrangements with David the Finance Manager. We really felt secure in the knowledge that every one was knowledgeable and had our best interests at heart. Every employee including a variety of service people smiled and welcomed us. Lenox, our salesperson was was extremely knowledgeable and respectful of our needs,desires and budget limitations. Kudos to Destination Nissan for choosing to employ wonderful people and keeping them happy and motivated. and passing their on that comfort and enthusiasm to their clients.We are in our mid 50's and purchased several cars in 25 Years of marriage, this was by far the best experience we have had in in a a process that has the ability to be stressful and overwhelming. It WASN'T!!

BadLiaNissan

Jan 6, 2016

I called Destination NIssan to ask if they could get a Red Nissan NV200 with back windows and backup camera. I explain that I had a HORRIBLE experience at Lia Nissan - (including test driving an NV200 with low air pressure, that the sales rep knew about). BRANDY tells me it takes about a week from the time I put the deposit down and I would have to come in and talk to a sales rep and manager and I could take a test drive in one with air in the tires....Oh Boy! We book an appointment for 7:00 p.m. that night. I drive 1/2 to get there in 6 degree weather. First the door slams like the window is going to shatter. I cannot tell the sales people from the customers...no one has a suit of dressing clothes on. A young girl asks me if she can help...I tell her I have a 7:00 p.m. meeting with Brandy...she disappears and comes back with "MIKE", who says he's in the process of delivering a car but what he can do for me. With a big dumb look on my face I say "Um, Brandy didn't tell you anything about why I'm here." He says "No", and then proceeds to tell me he was actually supposed to be out of here by 6:00 and once again reminds me he has a car to deliver and knows nothing of why I am there and they don't have a red NV200 in stock. (I knew that already!) I shake my head in disbelief, tell him "I don't have time for this nonsense...apparently you don't want my money. And you don't deserve it." Turn and walk out the door that I am pretty sure the glass is going to break on one of these times. Why would they send someone out who couldn't help me. I would have bought the NV...It must be nice to have so much money you don't need customers......

Marie416

Jan 4, 2016

Outstanding customer service. Wonderful Salesman !!! Had patience with me, helped me with Bluetooth, and setup my tunes. I would recommend him to anyone. Thank you Champ

Marie416

Jan 4, 2016

Amazing Customer Service !!! I will be back to see Rashawn at the end of my new lease. I really love my new Nissan Juke !

RICH

Jan 2, 2016

I purchased a Nissan Juke on December 23, 2015 (Merry Christmas to me) and my buying experience with Destination Nissan was very good. Rashawn Champ was my sales associate and he was very helpful, knowledgeable, professional, and courteous during the entire process. The deal was good and I'm very happy with my new Juke.Andrea

linda

Jan 2, 2016

The salesman was nice and personable however it didn't seem like the sales manager wanted to sell me a car. I stopped in to see a particular car but when we all realized that that car was out of my means there was no attempt to show me any other options...when I got back home I was online looking for a used option I found one at their dealership that I might have considered. When I called the salesman to ask why it was not been offered, he didn't know that one was even there which was fine, I asked him to talk to the manager to see if this might be possible to deal before I made another trip down. (The dearlship is not that close to me) however when the manager called me back again I got the feeling he had no interest in my business...they not only lost my sale but my father who was with me found himself looking at a minivan will not buy there.

MostDopeEd

Dec 29, 2015

When I first walked in I was assisted right away and given options of cars in my price range. In times of wait there is complementary popcorn and coffee. All answers were answered as soon as they were available and after a lot of discussion and visits we got a good deal.

Tong8676

Dec 28, 2015

I talked with Mr.Champ about how to lease a new car last month and he gave some information to choose a good deal. Then I came back today to lease a Nissan Rogue. Mr. Champ helped me to find the right car we like and process all the paper work. He is nice and friendly. Gave us right suggestion and great help.

Andrea Warren

Dec 26, 2015

Very good experience all the way through the entire new car purchase process. Professional, knowledgeable, courteous staff made the experience a pleasure.

Laura

Dec 20, 2015

I have nothing but GREAT things to say about this dealership! Mark Thompson who helped me with purchasing my new Sentra was fabulous to work with. He always returned my calls in a timely manner and was polite and respectful. When I went in to pick up my car he walked me through all of its features, told me about my oil changes, and set up my bluetooth for me. I was nervous to go get a car by myself but I never once felt any pressure from anyone at the dealership! Dave Prehoda was also very helpful and nice. He sat with me in his office and went over all of my financials and explained everything to me so I understood what I was getting. I would recommend Destination Nissan to anyone, not only because I love the vehicles but because this dealership is fantastic and my experience is one that anyone purchasing a car should have!

Vike

Dec 18, 2015

I recently purchased a new Nissan frontier. My salesperson was Rashawn Champ. Rashawn was very helpful and Knowledgeable about the truck. It was a pleasure to do business with him

tomb

Dec 10, 2015

Salesman was very helpful, friendly, courteous, knowledgeable, and showed us all of the car's features. Lease terms were all explained to our satisfaction. Nice group of people. Love the Rogue.

Scheck

Dec 5, 2015

This dealership was by far the absolute best to work with. The staff as a whole was friendly and showed genuine interest in not just the fact that you were there for a vehicle but also you as a person. From start to finish the sales process was great. NJ Sherbunt was the salesman I worked with in particular throughout this process and I honestly can't say enough great things about him. NJ is working with you through the process to be sure the vehicle is the perfect one for you. He is professional, knowledgeable, friendly, straight-forward, and I am confident when I say he will do anything to make the customer happy. This was a refreshing and pleasant experience and that is something I value greatly as buying/leasing a vehicle is not a small decision. I would certainly recommend anyone I know to come here and speak with NJ. I can't thank the NJ and the sales team here enough for making it a great and comfortable experience. I am looking forward to the next one from this dealership and NJ! Thanks again!

Karen77

Dec 1, 2015

Very please with the service I received and did everything they could do to get me in another vehicle. My salesman Neil was great and highly recommend him and thank you making my daughter's day.

dabbs

Nov 28, 2015

The Sales Rep. (Bill Jones), handled by purchase of an used car with consideration and concern, ensuring that I would be pleased with the car purchased. My experience was very pleasant and with professionalism. Any problems or issues that aroused after the purchased sale, I contacted the Sales Rep. and all issues were handled promptly and without any hassle. Even the Repair Services Reps were courteous and professional when I returned for follow up visits. My last visit, when they changed my seasonal tires over to snow tires, the Repair Services Dept . washed my car. That was a 'plus' for complimentary services rendered. It needed a wash too. Thank you for the services and look forward to doing future business with this dealership.

Foxy8976

Nov 27, 2015

I had a great buying experience at destination Nissan working with Jason. He was very honest and willing to answer any questions that I had.

lisam

Nov 25, 2015

Easy, smooth experience. Bill was easy to work with and process went fairly quickly. The car has all the features I asked for and is nice to drive

lorettalove

Nov 25, 2015

I had a exceptional salesman named Lenox Wright. I came to get a oil change for my nissan altima and left with a Nissan pathfinder. He was very professional and informative. I love my car and have been telling everyone if they need a great reliable vehicle at a awesome price check out Lenox at destination nissan so he can make it happen for them. We need more people like him to make car buying less stressful and more enjoyable. Call me Mrs. Happy !!!!

TJ

Nov 23, 2015

My Nissan had been purchased from another dealer, who had closed their doors, leaving me with an unfulfilled agreement. Destination listened to my situation, and took my car in as if they themselves had made the sale. They have since helped me to find the perfect car for my teen daughter. She is a new driver, and she was most happy with my 2012 versa sedan. They helped us to find a basic version at a price she could afford. THANK YOU Randy Wall! She is finally comfortable driving on her own in her own vehicle. At Destination, you will not feel like just another auto buyer- you will feel like a part of the Destination Nissan family.

lynne42160

Nov 23, 2015

This was my 3d car bought from this dealer ship. The salesman Neil was great help. He went above and beyond to be helpful. I would highly recommend him to anyone.

Stephanie102

Nov 19, 2015

When I went to buy a car after a collision this Nissan dealership made a stressful situation into a pleasant experience. The employees worked with me to get the best possible deal for my new 2016 Maxima. I'm very happy with everything, thanks.

Doc Holiday

Nov 18, 2015

My Nissan Xterra (bought from another dealer) began having too many repair needs and so when the "check engine soon" came up I decided on a new vehile. Lennox and I walked the lot and although I had some interest in a few used vehicles, it wasn't until we spotted a cholate brown Ford F150 that things got interesting. The vehicle was in excellent condition. I was allowed to test drive it and after doing so I knew I had to have this vehicle. I don't tend to be a Ford fan and I sort of wanted another Xterra, but.... Long story short, they got me my financing and I was in my new vehicle by that very same evening. Lennox (Sales) and Dave (Finance) were great and made the whole experience enjoyable. I love my new vehicle.

mathis, maurice177

Nov 15, 2015

The service I got was great .. took care of me as needed. Enjoyed the process while waiting for my new car . When I called to check on the car I wanted always had a good update for me.. Thanks alot....

DAfrom3A

Nov 13, 2015

I ended up stopping into Destination Nissan with the intention of seeing what they had available for new cars. N J Sherbunt approached me and answered my questions about the Altima and offered me a test drive. Ultimately, i ended up finding the perfect car for what i had in mind, with all the features i was looking for. I ended up driving the car home that same day and couldn't be happier with it.

DMM

Nov 12, 2015

Bill Jones was a great help in car purchasing process. He was very patient and helpful from start to finish. Thanks, Bill for getting me into the perfect car! :) The staff at Destination Nissan go above and beyond!

smathis

Oct 30, 2015

Bill Jones did an excellent job helping me find a car and one I can afford. The people he works with is very professional and friendly.

finsphan

Oct 28, 2015

Jason did an excellent job, not pushy. I knew what I wanted and he helped me get into a vehicle that really fit my needs.

Buzzy453

Oct 27, 2015

Very professional with a inviting and laid back atmosphere. This is my second transaction with this company and probably will not be my last. Rashawn Champ-- I,ll get right to the point, " a superior work ethic " something you don,t see a lot of these days with the younger generation . Great job.

Susan Russman

Oct 27, 2015

We were very pleased with the professional manner and courteous treatment byRandy Wahl of Destination Nissan. The staff was available also to answer any questions and provide us with personal and exceptional service. My husband and I would recommend Destination Nissan to anyone looking for a new car.

jeanette

Oct 24, 2015

Bill Jones is a Stellar!! He is so patient and always friendly. I always had great experiences with him. Not only he can sale cars but considers your financial concerns to make sure you enjoy your RIDE. I LOVE MY ROGUE! Kudos to you!

jolene41

Oct 22, 2015

Jason was great! Very knowledgeable & patient! He went out of his way to make sure I was happy with my Rogue! Great experience/great deal!

NanaLC1954

Oct 22, 2015

Had a terrific experience with Randy Wall when purchasing my new car. Never thought I'd drive out of there in the car of my dreams. He even managed to make my husband happy with out him being there. 5 stars gentlemen.

Jena

Oct 21, 2015

Randy Wall is a GREAT sales person. Thank you very much Randy we LOVE our SUV ROGUE! I would recommend you to other people.. Thank you again Randy!

New Pathfinder Owner

Oct 21, 2015

Our salesperson Randy was excellent. He patiently explained the features of various vehicles and seemed genuinely concerned with us purchasing the right vehicle for our family. We visited the showroom several times and took multiple test drives and he was always willing to answer a question and spend the time necessary to make sure we understood all phases of the processes.

deeb12208

Oct 21, 2015

I went in to get a price for tires and breaks and came out with a new Nissan Rogue. My sales person Randy was great to work with. He understood what I wanted and made me a deal I couldn't refuse. I'm loving my new Nissan Rogue.

luluned01

Oct 19, 2015

Bill was perfect. He listened to my needs. Didn't pressure me at all. Show much respect for my time. Would highly recommend him. The only thing I didn't like about the whole experience was the volume of the music in the showroom. Way too loud - and Bill has a low voice.

BenAmy

Oct 18, 2015

NJ was honest efficient and hard working. Will definitely recommend this to friends/family looking for a new car. I love my new pathfinder. So happy I saw e commercial and decided to take it for a test drive.

Ilboriqua

Oct 16, 2015

They were very helpful, efficient and thorough to get me into a car of all my needs and wants.. I was very satisfied with the car I was able to come home with

sm2449

Oct 13, 2015

I drove through the lot on a nice Saturday morning with the intention of literally just physically laying eyes on the Rogue to see if I liked it. Bill came out to the parking lot and suggested that the Pathfinder would probably give me a more similar ride to the car I was driving and just mentioned I may want to look at it. He didn't pressure me to come into the showroom - he didn't pressure me in any direction, he just offered his 2 cents, gave me his card, gave my daughter a balloon and asked if he could call me later with some potential figures. He knew I wasn't interested in sitting at the dealership and he got it. I had a call back relatively quickly, wasn't working out for me though. He followed up with me in a VERY non pushy manner (one call a week later, and one more a few days after that because I told him I was interested), and ultimately his calm persistence and ability to work out a better and better and ultimately a TREMENDOUS deal led me back to Destination Nissan and my new 2015 Pathfinder. It wasn't haggling - I told him it didn't work, he understood and worked on it more.He has also been GREAT keeping tabs on the service department for a "we Owe You" that the dealership needed to give me when I bought the car. I'd recommend Bill any day! Even with the shortcomings and frustration I've had with the service department with the "We owe you", Bill has done his best to help me out with that as well!!! I'm still a customer to Bill and he treats me as such, he hasn't forgotten me simply because the deal is done.

Erikapartlow

Oct 7, 2015

My boyfriend bought his car from Randy at Destination Nissan a few months prior and he had nothing but great things to say. So when it was time for me to get a new car I went to Destination and asked for Randy. It was quick, easy, no gimmicks, and they truly go above and beyond to make sure you get what you need.

stacycola0913

Oct 6, 2015

I went to 2 other dealerships before stopping at destination. I also had a security deposit on another vehicle at the time. I ended purchasing from destination for a few reasons. Mainly, they had the car that i was looking for, they were bale to offer the best price, and my salesman (randy) treated me great. At the other dealerships i feel like we were not taken seriously, or we were treated like a bottom line number. At destination, we were treated with respect. My husband will be in the market for a new car soon, and we will definitely be going back

Ashley01

Oct 1, 2015

Everyone was very attentive and really cared about my needs! I will be returning. I have been to other dealerships in the past and this is the best experience I've ever had.

Peteyspop1

Sep 30, 2015

This was truly an easy experience. My salesman Randy Wall was great. He knew the right questions to ask without being pushy. He brought us out the vehicles and was able to answer all of our questions. I would absolutely recommend Randy and destination Nissan if you want a great car buying experience.

Dave

Sep 29, 2015

This is the worst dealership I visited on my 7 dealership voyage to buy a new truck. I had struck a deal to buy a Frontier and when it came down to making the deal a second sales manager overrode what a previous sales manager offered me. The deal would have cost me another $2500 dollars. Totally unprofessional all the way accross the board...saleman..sales manager. Please do not use this dealership. Any other Nisson dealership would be acceptable.

SatisfactionGuaranteed

Sep 29, 2015

My absolute favorite dealership for all Nissan buying and servicing! Randy really knocked it out the park from start to finish soup to nuts. So great...

Abmun

Sep 29, 2015

Staff was knowledgable and assisted me in deciding what was best for me in making my purchase. Will recommend to others I know who are looking to purchase Nissan products.

Claire518

Sep 27, 2015

It was a pleasure dealing with Destination Nissan. My salesman Randy Wall was extremely helpful and knowledgeable and made everything easy. I love my 2015 Rogue select and would recommend Destination Nissan and Randy to anyone looking for a new vehicle at a great price!

lboccio

Sep 26, 2015

It was a pleasure buying my 2015 Nissan Rogue at Destination Nissan. The experience from start to finish was exceptional. The salesman Randy Wall was knowledgeable, accommodating, and went above and beyond my expectations. I would definitely recommend Destination Nissan to anyone looking to lease or buy a new car.

David Hartman

Sep 25, 2015

Me and my husband David were very pleased with the comfort and ease of the whole deal. N.J. Shernunt and John Dewolf were very helpful. I would recommend going to see N.J. if you are looking for a new or pre-owned vehicle. His knowledge of the product is unsurpassed by any salesman me or my husband have ever dealt with in the past. Thank you again Destination Nissan.

fitfuntina

Sep 25, 2015

I had an amazing experience with both Randy and the sales manager, John. They took very good care of me and got me exactly the car I was looking for. Thanks so much!

Paul09

Sep 25, 2015

Best car buying experience I've had. Destination Nissan was awesome to deal with. Randy Wall is a very friendly and knowlegable salesperson. Everyone went above and beyond to get me the car I wanted. I couldn't be any happier with this expierence.

JayRiv

Sep 25, 2015

Thank you Randy Wall for your kind assistance in helping me purchase my vehicle. It is greatly appreciated. I would recommend this particular dealership to anyone. You're a true professional and a fantastic Sales Representative. Thanks again! Sincerely, Jason

Mk0001

Sep 25, 2015

All the dealers I visited were friendly and knowledgeable. Randy Wall at Destination Nissan gave us the best deal and service, even after the sale, than anywhere else. He showed us all the features that ultimately sold us on the Rogue.

HappyCustomer

Sep 21, 2015

Had a great experience at Destination Nissan. They respected our time and budget. Sales Consultant NJ Sherbunt walked us through the process and had everything ready to go. Finance Department was knowledgable and professional. Everyone we worked with was very professional. Couldn't have asked for a better car buying experience.

smc

Sep 17, 2015

When searching for a new vehicle, my salesman Jason at Destination Nissan was wonderful. When I walked in, I was unsure of what kind of vehicle I wanted. He took me on multiple test drives and kept offering alternatives until I found a vehicle I loved. He never made me feel rushed or pressured me into buying, which is what I have experienced at other dealerships in the area. Jason was able to negotiate a price that worked for me and my budget and he worked hard to make sure I was happy when I drove off the dealership. When people ask about my new car, I always tell them to go see Jason for the best service and the best price!

George

Sep 17, 2015

My wife and I were greeted in the lot timely by experienced sales staff who were able to answer all the questions we had about the Rogue we were interested in. Randy facilitated a test drive suggesting a route that gave us both highway and city driving experience. He stayed with us through the stress free price negotiations until we arrived at what we felt was a fair deal for our trade in and purchase.

steve5

Sep 17, 2015

I recently purchased a 2015 Nissan Xterra from Randy Wall at Destination Nissan in Albany NY. I am very happy with the car and my experience with Randy. Randy showed no signs of frustration with my multiple test drives, and multiple visits to the dealership while I debated my choices. The deal making process was smooth, with little pressure and we arrived at a mutually agreeable price in a decent time frame. My new car was ready as promised the next day. Randy is a good communicator, and has kept the lines of communication open after the sale. I look forward to a good service relationship with Destination Nissan. Thanks Randy! Steve Connelly, Scotia, NY

imdeb24

Sep 16, 2015

we just bought a 2015 Nissan Altima at the Destination Nissan car dealership. Very happy with our purchase. They were a great group to work in helping us determine which car we wanted and was best for us. Randy Wall was our sales person and he gave us the breakdown between purchasing a new Sentra or moving up to an Altima. No pressure from him and we were able to discuss with him any hesitations or concerns we might have. Truly a great dealership to work with. A very professional team and they were able to meet our expectations on pricing and working with us. We didnt feel rushed through any of the process. Thanks Randy! Rich and Debbie Colozza

juliebeth82

Sep 14, 2015

After looking at other dealerships, Jason was able to get me the car I wanted and within the price I wanted, beating the other dealership's price

Sarahg9106

Sep 13, 2015

Looking for a new vehicle and dealt with the salesman Neil Peabody... Worst salesman ever! He comes out talking to you with food in his mouth, takes way too long to figure out what he's doing and disappears for 30 minutes. Tells you false numbers that you could get on a vehicle. We had an appointment with him and he never showed up. Again worst salesman ever.

zymo89

Sep 10, 2015

I purchased a great car one year ago and it has treated me well so far. However, the purchase process was not as great. The dealer tried to get me to lie on my application in order to get a better credit offer. They never asked me for pay stubs but rather assumed that because of the nature of my job, I must not have pay stubs and made up an amount for my pay. When I went in to sign the loan agreement they had added the $2000 warranty without asking me and could not remove it for me until I had already signed the loan and waited a few days

Nilka92

Sep 2, 2015

I can't be any happier with the SUV I'm in! All thanks to the great salesman Jason. I didn't go in looking for anything specific I just wanted something bigger but still good on gas. I had the Nissan Versa note 2014, from that went into a Nissan Rogue 2015 and still great on gas being a Bigger. But I LOVE IT ! And tell all my friends looking for new cars to head over the destination Nissan and see Jason !

Mamalanph

Sep 1, 2015

I went there to trade in a 2010 Sentra. My salesperson was Jason Stewart, a hardworking and personable young man. He has even followed up several times to make sure I'm happy. I plan on returning to Destination Nissan in the future. And highly recommend Jason.

Brian Delaney

Aug 13, 2015

Bought a used car here on 8/12/2014 Went to pick the car up had no anti-freeze in it so they weren't comfortable with me taking the car home they went and found the biggest piece of garbage for me to drive home that night . They had a promotion going on any purchase or lease you get a TV or a tablet I asked four times for never got it I am a credit challenged consumer unfortunately and I feel absolutely that I am treated differently because of it.

ShellySV Owner

Aug 5, 2015

My saleman at Destination Nissan, N.J. Sherbunt had been very helpful in me finding a new vehicle. I decided on the 2015 Rogue SV unfortunately, the color and extra's I wanted was not available on the lot at time of purchase. N.J. search thru numerous other dealers to find the exact car. He was dependable in every aspect of what he said he could do. I would highly recommend anyone who would like to purchase a new vehicle personally request N.J. at Destination Nissan, he will not take advantage of you like the other car dealerships. I went to numerous other dealerships prior to Destination Nissan and though they were all trying to take advantage of me during the car deal.Again, N.J. thank you for the truly wonderful experience I had purchasing my new car and I will be a Nissan buyer from this point on. Shelly Cuzdey

Kathie

Jul 30, 2015

I had purchased a vehicle at Destination Nissan a couple years ago. It was a 2011 with only 10,000, because I live in Mass I had to get my car inspected, not a big deal, until it failed for over 2,000$ worth of repairs that needed to be done then to top it off my car wasn't registered. If obviously failed inspection, wasted time bringing it to them a couple times to get fixed was totally out of my way and the rental they gave us, I won't even go there, was a smack in the face. So anyway last Tuesday I decided what the heck let's give them another shot at this. Everything went well with the sale and the loan office Eric was great, hope he continues to serve his customers with a smile, I can't say enough about how great he was. I signed paperwork and picked up my car last friday. Just knew it was to good to be true. Today is day 7 and as of tomorrow my car will be illegal to drive, but wait it was illegal in the first place, I was the only owner on my trade and I added my husband on the new car, the sales guy Dave A. Told me they were transferring plates and I said that I would have to get new ones because I added my husband, he insist that wasn't the case, so my husband and I had to contact the insurance company multiple times today and then we were told our car was illegal when we left the dealership. They need a paper stamped from my insurance, which Chicopee is the closest Agent, still the salesman insisted we were lying. THERE IS NOONE FROM MY INSURANCE AGENCY IN MY AREA. So trying to contact the dealership more than 20 times today and get nothing but voicemail after u ask the person answering the phone to speak with a person not a voicemail, and finally after 20 attempts with these people I got "sorry ma'am we are very busy today" so now this becomes my problem. They were ok taking my money to do all that running around but when the screw up they sure don't want to take the ownership or even contact u back. This is not right. I was made a promise this would not happen a second time and it did. No help from anyone. My insurance company is disgusted and states they are very unprofessional to make us customers go through this, because I paid the deal ship to register my vehicle the insurance company couldn't do it because they don't want to duplicate things. I can say I have learned my lesson. To top it off it my car isn't register by tomorrow afternoon then we have to rent a car to get to where we have to be this weekend, school and work.

MissD

Jul 10, 2015

George Bliven was very understanding and helpful to work with. I would highly recommend you see him when looking for a Nissan (new or Used).

kevinmig1

Jun 25, 2015

Jason Stewart was my salesman and I thought he did an excellent job. It was a poor rainy day that I decided to go look for a vehicle. Jason got right out there in rain and showed us around. I ended up picking out a new Frontier and couldn't be happier with the vehicle. The moment we walked in the door till we walked out, he worked with us till we were satisfied. I also worked with Eric the finance manager who was very helpful. All I can say is Thank you to everyone at Destination Nissan.

Bill and Doris

Jun 17, 2015

After reading some horrible reviews, thought I should write a review with some facts, its lengthly, but read as it will help you in the buying process and hopefully help Jim Morrell with some challenges on cust service. We arrived and was greeted by a receptionist who said she would have someone with us shortly. We explained, we were purchasing a vehicle today, but had a tight schedule with several appointments. Yes, it was busy, but after 22 minutes waiting we approached her again. She apologized and said she would immediately get someone. During this time we watched the Sales Mgr sit in his office (no one ever came in to his office) and saw the sales staff in the lot changing over license plates. Really? Jim, suggestion hire a "lot boy" on the weekend at $10 per hour instead of tying up your revenue producers and get your Sales Mgr off his butt to help customers. We were ready to walk out then we met Lisa Gerow! We explained to Lisa our time restraints, but wanted to test drive the high end Rouge. After the test drive we told her all we wanted is a one time bottom line price, we weren't going to haggle, but buying today.She said she had a protocol to follow, but would speak to Sales Mgr and she did come right back to us with a terrific price! We took her card and told her we would call her either way by end of the day. She asked questions then it seemed we really wanted the middle model Rouge with upgraded package, heated seats, but no moonroof. Again she immediately gave us a terrific price with our trade in. She listened and figured out what we needed, we were definately impressed! Every salesperson should follow her lead! Not only did we look at the Honda, Subaru, Mitsubihi equivalants, but at another Rouge (the model Lisa suggested). That "BIG" dealership quoted us a PRICE $3000 more than what Lisa quoted! Needless to say, we called Lisa on the phone, told her the car we wanted, gave her a deposit on the phone and set appt for next day to finalize. And yes, we did tell each location and salesperson the same story-purchasing today and didn't want haggling, but Lisa was the ONLY ONE who listened to us and did what we asked. Especially at month end, YOU WILL NOT GET A BETTER PRICE ANYWHERE but here! Guaranteed, we did all the leg work and believe me after experiencing the good, bad and ugly, this is the salesperson and the place to buy any new vehicle! Now, for the bad cust svc reviews and to help Jim/Destination improve. Arrived next day, Lisa in middle of sale acknowledged us, explained the delay and suggested we come back after coffee. Upon returning we waited an additional 30 minutes, but it was understandable. What wasn't acceptable was the Sale Mgr never approached us. You would think he'd at least say, congrats on the new car! Guess that was too much to ask as he sat on his butt. Meantime Lisa is in parking lot changing plates (again hire a lot person for weekend) and the receptionist gave us a white garbage bag to clean out our trade in. Come on, get some of those disposable bags with handles and your logo to hand out, much more professional then everyone leaving that day with white garbage bags! Lisa took us quickly through the process, now Eric (yep, agree with other reviews, they need a new F&I Mgr!) left us waiting 3 hours. Lisa tried several times explaining we had to leave. He made no attempt to assist us then when we finally reached him (we arrived at 11 am and departed at 4:05) he completed the paperwork wrong and was totally unprofessional acting like we were the issue for not being patient! He was told twice we had a party at our home at 4 pm and until my husband stood in his doorway at 3:45 saying we were leaving. We were going to buy options, but didn't bother at that point. Should be a 5 star review, but Eric and the Sales Mgr pulled the score down on cust service. Even with cust service issues, Lisa Gerow and Destination is THE ONLY PLACE TO GET THE BEST PRICE ON A NEW CAR!

trynip

Jun 11, 2015

George was the best sales person I have ever worked with! I am very happy with my new car and the service at Destination Nissan.

Jennay824

May 31, 2015

To start, I ended up here because I received a pre approval offer from Capital One Auto Finance and was called by Eric the finance manager to come in. I made an appointment and upon arrival I was told that he was with another customer, but George was going to help me pick a car. I stated that I had some budget concerns but it was brushed aside. I picked a car and waited 2 hours while insurance was finalized among other things I guess. Eric was finally able to see me and to my surprise there was a sticker price well above the MSRP and a payment over $140 more than I could afford. When I decline the offer he acted shocked and said "I just can't believe this". He proceeded to offer me free car washes and oil changes and acted as though I was an idiot for not accepting. I left when he started pounding his fists and shouting that I couldn't get a brand new car for what I could afford. Ok no problem. I walked out. George followed me as he was very eager to make his sale considering her needed to sell one more car this month to make his bonus. (Or so I was told). He urged me to wait for John, his manager who wanted to speak to me. While I was waiting, Eric bursts out and starts shouting offers. In. The. Parking lot. I was mortified. Here were people shopping for cars and such and this guy is screaming offers at me. I have never been so embarrassed. Once again I tried to leave and George urged me to stay. I met with John and we agreed on a price within my budget. As I was getting inspecting my purchase, I noticed a scratch in the front bumper. My real complaint comes with the fact that the car I bought was damaged. It was agreed before the purchase that this would be repaired. I made an appointment to get my car fixed and was informed the dealership would need it for a few days. I inquired about a rental as I live about 1/2 an hour away and would need to drive to work. I was told this needed to be set up with sales, as there was no indication for a rental on the fix it ticket. I left numerous voicemails, emails and text messages for my sales guy, George, none of which were returned. I missed my service appointment because I had no gaurentee I would be able to get to work. I am floored. I saw him while dropping my car off and he acted as though he hadn't received anything. I asked him to please try and arrange a rental for me. He still hasn't called. I ended up seeing him in the parking lot later that day and asked about my numerous messages and he pretended he had been so busy that day that he hadn't look at his phone. He told me he would call the next day and try to get me in with hertz. He never called. The real kicker? Because my credit isn't great, I was thrilled to get an approval for Capital One. But I wasn't financed through them, but through Nissan itself. After my credit was run. Eleven times. 11 hard inquiries to get me "the best offer" when then only one I was really approved for was through Nissan. So John you can keep your free car washes (I was offered free car washes in exchange for a good review) because this has been one of the worst experiences in my life. I have never felt less valued as a customer. Maybe if I had brought a man with me or was able to purchase a fancier car I would have had the courtesy of at least a call back from one of the three people I had left messages for.

Jennay824

May 31, 2015

To start, I ended up here because I received a pre approval offer from Capital One Auto Finance and was called by Eric the finance manager to come in. I made an appointment and upon arrival I was told that he was with another customer, but George was going to help me pick a car. I stated that I had some budget concerns but it was brushed aside. I picked a car and waited 2 hours while insurance was finalized among other things I guess. Eric was finally able to see me and to my surprise there was a sticker price well above the MSRP and a payment over $140 more than I could afford. When I decline the offer he acted shocked and said "I just can't believe this". He proceeded to offer me free car washes and oil changes and acted as though I was an idiot for not accepting. I left when he started pounding his fists and shouting that I couldn't get a brand new car for what I could afford. Ok no problem. I walked out. George followed me as he was very eager to make his sale considering her needed to sell one more car this month to make his bonus. (Or so I was told). He urged me to wait for John, his manager who wanted to speak to me. While I was waiting, Eric bursts out and starts shouting offers. In. The. Parking lot. I was mortified. Here were people shopping for cars and such and this guy is screaming offers at me. I have never been so embarrassed. Once again I tried to leave and George urged me to stay. I met with John and we agreed on a price within my budget. As I was getting inspecting my purchase, I noticed a scratch in the front bumper. My real complaint comes with the fact that the car I bought was damaged. It was agreed before the purchase that this would be repaired. I made an appointment to get my car fixed and was informed the dealership would need it for a few days. I inquired about a rental as I live about 1/2 an hour away and would need to drive to work. I was told this needed to be set up with sales, as there was no indication for a rental on the fix it ticket. I left numerous voicemails, emails and text messages for my sales guy, George, none of which were returned. I missed my service appointment because I had no gaurentee I would be able to get to work. I am floored. I saw him while dropping my car off and he acted as though he hadn't received anything. I asked him to please try and arrange a rental for me. He still hasn't called. I ended up seeing him in the parking lot later that day and asked about my numerous messages and he pretended he had been so busy that day that he hadn't look at his phone. He told me he would call the next day and try to get me in with hertz. He never called. The real kicker? Because my credit isn't great, I was thrilled to get an approval for Capital One. But I wasn't financed through them, but through Nissan itself. After my credit was run. Eleven times. 11 hard inquiries to get me "the best offer" when then only one I was really approved for was through Nissan. So John you can keep your free car washes (I was offered free car washes in exchange for a good review) because this has been one of the worst experiences in my life. I have never felt less valued as a customer. Maybe if I had brought a man with me or was able to purchase a fancier car I would have had the courtesy of at least a call back from one of the three people I had left messages for.

New Sentra Owner

May 13, 2015

George helped me find the right card for my budget and my needs. I felt like I got a good deal. The staff was friendly and courteous.

CB

May 1, 2015

I recently had to purchase a vehicle for my business and was referred to Destination Nissan, and specifically George Bliven, by a family member. I was not disappointed in the customer service, professionalism, and dedication. In fact my expectations were exceeded. I had very specific needs for my vehicle and George was determined to find me the best vehicle within my price range for my needs. I will need another vehicle in 2 years and will go right back to Destination Nissan, and George when that time comes.

overcharged

May 1, 2015

The service was efficient and courteous and their work overall was very good. However, I had been sold a keyfob by a third party that was the sole purpose for my visit to this dealer. The service rep. accepted this and told me how much it would be to program the car to use it. He, like me assumed it was the right part for my car. 2 hours later he gave me a call to let me know that he felt the rear shocks needed to be replaced on the car, and despite a higher price than a local shop would charge for this service I agreed to the additional work (around 450 with alignment).The following day he called me to tell me that the keyfob I had gotten from an outside source was not compatible with my vehicle. Maybe this is a better thing to investigate before you agree to do service? I accepted this as my issue and left without the only thing I really needed done to the car being completed. However, despite getting 450 for the shocks, another 2K (his estimate) for recall work, they decided to also charge me $85 for the failed programming. I take responsibility for it being my part, but 2 things will keep me from going back.1. why would Nissan make keyfobs so similar on their surface that a service tech cannot tell you by looking at them that they are for different vehicles?2. after taking more than $2500 in service fees for my visit, why would they not comp the failed attempt to program the FOB. They charge an hour of service to plug in a computer and try to program, I am suspect that it takes that long.

Unsatisfied Customer

Apr 23, 2015

My family and I have been dedicated, loyal customers of Destination Nissan for the past 7 years. We have purchased our last 5 cars from Destination Nissan. The issue doesn't fall on the quality of the cars but on the quality of our service. Last year, I purchased my car from Destination Nissan. We received a voucher that stated if we recommended the place to a friend, and they purchased a car, we would receive a $100 voucher. I was able to recommend two other people to the company, two other people that actually purchased cars, and I have yet to see the money. Even after bringing up the complaint to the car salesman, I was ignored, and the issue was never solved. This error, however, lies at the fault of the car salesman, not the company as a whole. Also, when purchasing my car from Destination Nissan, I was given a free oil change in the mail. I sent my car in for the oil change (even though i was advised against it from an employee--I guess they rush the jobs they don't get paid for). I thought, hey, its a free oil change, i'm not going to pass that up. Unfortunately, the employee was correct, they spilled oil on the car and it smelled like it was burning when i started it for about two months after the change...must have been a big spill!! Not only would i recommend people to take their business elsewhere, I would also advise against applying for a job there. They treat their employees like garbage. But hey, I guess that's just business for you! If you are looking for a place with grade A customer service, Destination Nissan is not the place for you.

JohnJ1

Apr 21, 2015

Floor mats were missing, no window sticker, chipped paint, promo item not as promised.Salesman was the only 5 star! Mats and sticker were provided later, but had to ask for them and go back to dealer. Chip was repaired to my satisfaction.

Dave T

Apr 20, 2015

Bought a Nissan Rouge. Staff was very courteous and professional. Got a good value for our trade and hope to do business there again in the future.

judy123

Apr 18, 2015

Great place to do business with, my deal was made within two hours, The sales person had a great personality, thank you for a great experience!!!

Lamada35

Jan 31, 2015

After visiting several other dealers (five), looking for a midsize SUV to trade for my Murano (BMW, Mercades, Subaru, Jeep, Infinity) Michael Hernandez was willing to work with me (an extremely hesitant, indecisive buyer) and patiently found a car and price that suited me. He patiently listened to and heard my desires and dislikes as we discussed my purchasing a new Murano versus a used Murano. After getting nowhere but knowing what I wanted and what I wasn't willing to sacrifice, Michael suggested I test drive the new Rogue. I had tried one in 2011 when I purchased my Murano and was not impressed, so I wasn't excited about his suggestion but figured I should humor this salesman who for 3 days had put up with my texts, changes of mind, and last minute test drives. After pulling out of the dealership in the new Rogue I found myself admiring its comfort, the way it handled, its visibility, and so on. Suddenly, I realized I didn't want a new Murano after all, this Rogue was a much better fit for me and my needs-- both superficial and financial. What my lengthy narrative boils down to is this- Michael Hernandez and his sales staff know their product. They listened to what I had to say and matched me with the vehicle that best suited my needs and desires. I have been recommending them to everyone and can't say enough good things about them. Thank you Michael and Brian!

sd04rizz

Jan 15, 2015

I had a great experience when I went in for service of my Nissan. They made sure that it was an easy experience. They let me know exactly what was going on and explained everything to me. Very happy with the service.

Gary V.

Jan 7, 2015

I/We are not fans of the car buying process and our salesman (George Bliven) made the process simple and a great experience.

MyNissan

Jan 6, 2015

Had my Murano serviced at Destination ...again..and again...and again. Always had great experience. Service done quickly and properly. My car always washed and ready for me right after service. Great atmosphere at the waiting area. And most of all employees of Destination Nissan. I've worked with few service writers and managers, and they made sure my car was checked and fixed only for problem it had. I never felt pressured. I want to point out Ed in Service, who made service at this shop courteous and professional. Great place. I won't service my car anywhere else.

brondd

Jan 5, 2015

I visited Destination Nissan on December 31 and within three hours I test drove two cars, reached a deal on the car I wanted and a deal on the car I offered for a trade. Overall a great sales experience from start to finish, from Internet sales to Anthony Grant to the sales and finance manager.

conniec70

Jan 1, 2015

Sean was very nice and professional. He listed all of the work done on my form and explained it to me. The price was a lot but reasonable for the service being done.

Janis 602

Dec 30, 2014

We went car "shopping" with a trade in and price in mind. Our sales rep Anthony Grant was very professional. The manager on that day worked with us. We got a price we were comfortable with. The financing was a good experience also. Anthony made sure when we left the dealership our new Rogue was in showroom condition.

megan12803

Dec 29, 2014

I have nothing but positive things to say about Lewis Lopez and the consultants at Destination Nissan. My car shopping experience had been an absolute nightmare until I began working with Lewis. Every dealership turned me down because of my spotty credit. The entire time that I worked with Lew, he never made me feel embarrassed about my credit situation. He even gave me some tips to help improve my credit rating. It was like shopping at a store where a friend works. I never felt pressured or mislead. Lew was a trustworthy salesperson and the people who worked with him on my purchase bent over backwards to make sure I got the best rate possible. No regrets with my purchase. I'll definitely be returning and sending anyone I care about.

keegan25

Dec 29, 2014

went to get a car for my wife found one price was good . no hassle or bother when trying to buy this.salesman was great to work with and she loves it.everything worked out great from the begining to the end

versadeb note

Dec 29, 2014

I received a coupon for a trade-in bonus on my 2003 Sentra from Destination Nissan. The car was about to go for inspection and had a couple of issues that were going to cost some money. I had just spent $800 for a muffler addition and began to think about the possibilities of a good used car that might last for the next ten years. I dropped by the day before Christmas to take a look at the used cars and met Adnan Khan who became our salesperson. He showed me the hatchback Versa and I couldn't take time to drive it then, but came back on Saturday and he had brought forward another car for my consideration. He was an excellent salesperson because he didn't push me into a decision, giving me real options. I was able to take possession of the new Versa that afternoon and everything went smoothly as far as I could see. I am amazed at the car and the deal and sales person and am very happy with the dealership.

The Lee's

Dec 21, 2014

Our son totaled his 2001 Nissan Altima two weeks ago and had to buy a new car. Since we had just purchased a Nissan Rogue two months ago, we knew we had to go Destination Nissan. We had Lisa Gerow help us again (the nicest salesperson you will ever meet!). Again our experience was wonderful. All the staff are friendly, knowledgeable and most of all they make the experience of buying or leasing a car so easy. My son is thrilled with his new Altima and they were able to give him exactly what he wanted at a fair price since he just graduated from college. Nice to know that you can go to Destination Nissan and enjoy the purchasing aspect! Thanks for everything Destination Nissan!!!!!

Red

Dec 18, 2014

It was a very pleasant experience. My son-in-law recommended this dealership and salesperson, Bill Jones. Bill gave an excellent detailed description of the Rogue that I was interested in. He was not pushy in any way and I felt very comfortable in talking with him with the questions I asked. All in all, a great experience and would recommend this dealership and Bill to possible future buyers.

GodMan55

Dec 16, 2014

Went to get a new car. Got the car for a reasonable price and am happy with the overall experience at Destination Nissan. Love the car

Monique Smith

Dec 9, 2014

I had my car for 2 months with extended warranty. So over the weekend my 2009 altima would not start. Had to towed over night and then to Destination Nissan the next morning. Ed called me to let me know that my car had arrived. He made sure to keep in contact with me (even with me calling continuously) found out it was my Steering was locked which Nissan has a warranty on forever. So therefore my warranty was not used to this repair. They covered all cost and even washed my car (exterior).I thought i would not have my car until mid day, but Ed called me about 9am and informed me that my car was ready for pick up. I am so glad i chose Destination Nissan to get my car instead of going to a used car dealer and getting lemon. Thanks

queeno

Dec 9, 2014

Efficient, friendly, professional service at a fine price. From the moment I pulled up, through the check-in process, and the wait in the bright attractive waiting room (with coffee, donuts and popcorn), and the verbal report on the state of my car (with matter-of-fact recommendations but no pressure to add other services now), and the check-out, and the drive away, this was an ideal service experience. I felt as if everyone who dealt with me or with my car was customer-oriented, and focused on completing the service without wasting my time. I've often heard that dealers try to twist your arm to pay for other things, not so with Destination. Yet when I'm ready for other service, I'll surely consider Destination. I trust them and appreciate the way they do business.

albfriendlyguy2

Dec 7, 2014

Traded in a used vehicle for a new frontier. Dealership gave a fair price on the trade. Deal went smoothly and the salesperson, Ronald Matteson, was courteous, straight-forward, and communicated well. I would recommend others visit Destination Nissan.

Matthew Hains

Dec 6, 2014

Destination was great to work with. Lenox and John went above and beyond to see to it that I got a great car at a great price.

riverafrank

Dec 6, 2014

It's My first car and Lisa here made it an amazing experience! Shop Here!!!!! She took the time to call different banks and insurance companies, helped me make sure everything went perfectly and answered ALL of the questions that I had. I first started off here, went to look at other dealerships but i couldn't help myself, destination nissan is the way to go!

Bronce Perez Matos

Dec 2, 2014

I visited four dealerships in the Capital Region before going to Nissan Destination. Jason Stewart was my salesman, he was patient with me and provided superb customer service. This dealership is very accommodating, professional and friendly. If you're in the region looking for a car go to this dealership.

chessmd

Nov 26, 2014

My experience with the service department was excellent. They were very prompt in seeing me. They took my car in right away and I didn't have long to wait before they got back to me about what was wrong and what they could do to help me out. Highly recommended.

Melissas28

Nov 25, 2014

I worked with Gary and Dustin in the body shop. The work done on my vehicle was the best!!! This is the best customer service I have received at a dealership ever! The dealership is very accommodating & friendly. I wouldnt go anywhere else.

LoriandJanetNJ

Nov 23, 2014

On November 22nd, 2014, my sister and I traveled from new jersey, a little nervous about going to a dealership so far away and worrying about the deal i had discussed via text with my salesman George Bliven. I had a very bad experience the first time I bought my kia van from a dealership in New Jersey. From the salesman to the finance department no one was straight with me in regards to my purchase. i had my van over 10 years and really never thought I'd by another Kia because of my horrendous experience. My experience here at destination Nissan was nothing short of amazing. My salesman George lived up to his word and the whole process was enjoyable. i would gladly recommend him and this dealership to anyone and everyone!!

Brian R

Nov 23, 2014

My salesman Jason Stewart was excellent and the buying process enjoyable.

brubino

Nov 23, 2014

My salesman Jason Stewart was excellent to work with. The deal was very fair The car was clean and ready to go. I enjoyed the experience.

loriandjanet

Nov 23, 2014

On November 22nd, 2014, my sister and I traveled from new jersey, a little nervous about going to a dealership so far away and worrying about the deal i had discussed via text with my salesman George Bliven. I had a very bad experience the first time I bought my kia van from a dealership in New Jersey. From the salesman to the finance department no one was straight with me in regards to my purchase. i had my van over 10 years and really never thought I'd by another Kia because of my horrendous experience. My experience here at destination Nissan was nothing short of amazing. My salesman George lived up to his word and the whole process was enjoyable. i would gladly recommend him and this dealership to anyone and everyone!!

kevinquackenbush

Nov 22, 2014

Brought my new Rogue in for a 6 month check up . Sean was very attentive and detailed in his explanation of what would be done and the expected time of completion of the work. I brought my vehicle in on very short notice but was given every respect with every pleasantry. I was notified when my vehicle was ready which was several hours earlier than i had expected. Thank you for a great experience and more so the feeling at ease going to a dealership knowing i will get what i need , when i need it , and all at a very fair cost.

Hiero2010

Nov 22, 2014

On Saturday November 15th 2014 my wife and I went car shopping. Now the week prior I called several other dealers none were willing to give me any info on the phone whatsoever. I called destination and the folks on the pone were very helpful. Now mind you i also visited a few other dealerships and ended up walking out of all of them except Destination. At Destination I was allowed to walk around the lot and look as I pleased. Al Dimound Our sales rep went out of his way to help us find a car that we loved. He also got us a very good price on our trade to which the other dealers we went to tried to low ball us on. I would highly recommend destination Nissan to anyone looking to buy a car. Come here ask for Al and he will get you the deal and car you want

helw

Nov 21, 2014

Destination Nissan came very highly recommended to us. We had attended the car show recently and were impressed with the design and features of the Rogue. We test drove it and feel it is a very well built vehicle. We could even figure out all the features and buttons. I'm sure we'll enjoy many years with this vehicle.

SADELMANN

Nov 20, 2014

We were introduced to George Bliven by the hostess. He did a wonderful job getting to understand what we were looking to purchase. He then showed us a Maxima and went over the options. We settled on the color and SV model with his help. His explanation was complete and really introduced us well to the car, reviewing its many options. He made himself available for all our questions. We would highly recommend George as the salesman to deal with at Destination Nissan.

Christine716

Nov 20, 2014

I had a wonderful experience with Nissan. While I was dreading the process of bringing my car in due to inconveniences, I left the dealership extremely satisfied and content. My service rep, Edward, was one of the most friendly and patient people I have dealt with. I was having a terrible morning but he and the rest of the staff really were so kind that I left the dealership feeling in a much better mood. It was great to come to Nissan and be reminded that not everything has to be a hassle and there are still generous people in this rushed and busy world! Thank you Nissan!

criz19

Nov 19, 2014

My service rep Sean was courteous and knowledgeable. He kept me informed of the progress of the service. Other staff I contact with were also helpful.

Brendan B.

Nov 12, 2014

Awesome dealership. Very convenient and customer oriented. I needed an oil change for my vehicle and it was finished in no time. Thank You! I definitely would go back again.

drdoom216

Nov 8, 2014

My salesman George Bliven really was very knowledgable about the vehicles I was interested in.. This was my first purchase at this dealership. I would highly recommend George and destination. I purchased a Maxima and I am very satisfied with it.

Buzzy453

Nov 6, 2014

It only took 35 years for me to travel 2.5 hrs to find the most honest efficient dealer ever. Great job team destination nissan, Customer for lifeMike Bimonte

Amiet522

Nov 4, 2014

My salesman Brian Allen really was very knowledgable about all of your vehicles. This was my second car purchase with Brian within 2 months. I would highly recommend Brian and destination. I ended up purchasing a Altima and I love it.

vmromeo

Nov 3, 2014

I hate buying cars. I honestly think it's the activity in this world I loath the most. However, Destination Nissan made me a believer that dealerships CAN deal straight with you. We had a VERY specific car in mind-- the Nissan Xterra is not a very popular car. They only sell about 25,000 of them nationwide each year. Of that vehicle, we only wanted the top trim (a Pro-4X), in MANUAL (even more rare) and my husband had a very specific color in mind. There were two that came on the market earlier in the year and both sold before we could come to an agreement on price. When it came on the market again with a competing dealership, we finally agreed to compromise on our price a bit. Not only did the competing dealership lie to us, they offered us $1000 for our 2004 Xterra (I traded in a beat-up '93 Civic for $1500, $1000 for our babied Xterra is plain insulting). They also treated us like we were stupid. I negotiate for a living, so I don't like to negotiate when I go to a dealership. I walk in, tell them my price, and I expect a yes or a no answer. I have the credit and the money to purchase, so I don't want to waste their time and I appreciate that respect in return. Thus, after a HORRIBLE experience, we went to Destination Nissan and were presented with George Bliven. For the first time, I walked in, checkbook in hand, gave my price and George came back and said "I'm sorry-- I can come within $500, but that's our rock bottom." Every other dealership would spend over an hour going back and forth to their manager $6k off my price, then $4k off, $2k off before they bottomed out. We know this car and we know what was reasonable. However, George and his manager John DeWolf explained why and respected my time and my knowledge (we know entirely too much about this car). While they couldn't come all the way down to my price-- they offered what incentives they could and respected my honesty. I will tell you, I highly respect theirs. We were able to come to an agreement, and let me tell you-- we ended up walking out of Destination Nissan with the exact car we wanted, at the MOST competitive price we had been offered. When I say we got more than we thought we would, I am being completely honest. This car is for my husband. I am personally debating between the Mazda CX-5 and the Nissan Rouge in a year's time. If I go for the Rogue, I will absolutely be coming back to see George. I know I'll get honesty, integrity, and a salesperson that will do his very best for me. Not once did I feel like I was being "sold". I felt like I had a team of people who were doing their best to get me what I wanted at the best price they could offer. I couldn't be happier with our experience. I would HIGHLY recommend Destination Nissan over any other dealership in the capital district.

Bill Rielly

Oct 30, 2014

Appointment went well with having my car brought in on time and service took less than one hour.Service Advisor was courteous and polite and explained work being done and recommendations by technician who worked on the car.

WILLIAM T. GIRARD

Oct 22, 2014

FROM THE TIME I GOT THERE AND MET ALAN DIAMOND , IT WAS GREAT...TOP NOTCH SALESMAN ,HE DIDN'T PUSH ME OR RUSH ME INTO ANYTHING I DIDN'T WANT,WE WORKED OUT A GREAT DEAL AND DROVE A 2014 NISSAN ROGUE S HOME. SHOOK AL'S HAND AND SAID SEE YOU IN THREE YEARS..... IF YOU HAVE A SURVEY, SEND IT TO ME ,I LOVE FILLING THEM OUT.. WILLIAM T. GIRARD

jcwalsh044

Oct 22, 2014

Again, I have to thank Destination Nissan for their high level of service and accuracy in repairing my Jeep Cherokee. Ed Olarinde was extremely helpful and courteous in taking in my vehicle, listening to me explain the problem and forwarding the information to the technicians and other staff. I feel extremely comfortable working with Ed and have 100 % confidence that he provides sound honest advice on which I can always depend.

acvideophoto

Oct 21, 2014

I had a flawless, seamless experience buying my 2014 Nissan Sentra from Destination Nissan. My internet sales assistant, Josh, was very knowledgeable regarding the features and pricing on the car. My sales person, Lisa, prepared the paperwork perfectly. They worked as a team to provide me with stellar service. Being out of town, they both went above and beyond in order to make my experience smooth and without a hitch. All paperwork was in order. They took care of my insurance for me as well. All I had to do is sign the papers and drive the car!

honesty2

Oct 21, 2014

i was in & out in 45 minutes ED & SHAWN are very good in what they do i would recommend the service to anyone with any carShawn showed me everything they did to my car , ED explain to me about rotation of my tires that i dldnt need it today , that is honesty

DPC518

Oct 14, 2014

I wanted to upgrade from a 2102 Nissan Sentra to a 2014 Nissan Sentra. My salesman, Lenox Wright was very patient and informative. He helped me find just the right car for me. I felt that he and Rob Gaige gave me the best possible deal. This is my third Nissan Sentra and it is by far my favorite.

mariata

Oct 7, 2014

the time when me and my wife when there Ronald Matteson did a excellent costumer service to us ..the people there were si nice and I really like the way the y help people also the way Ronald really walk us to make and appointment for use for oil change so I will recomant destination Nissan to every body cause they did a fast service ..

zukigirl

Oct 4, 2014

Upon driving into the service area, you are greeted by friendly staff. The waiting area is comfortable and has free coffee, popcorn and also snack/soda vending machines. The staff keeps you updated on status. Waiting time is minimal.

jagempire

Oct 4, 2014

Very fast service. I probably won't take my Nissan to Jiffy Lube anymore! Free coffee and very courteous staff. They asked me if I would like my car washed too.

William Cole

Oct 3, 2014

I'm going to keep my review short and sweet.I recently bought a new Nissan Xterra from Destination Nissan.Josh Cooper and Ron Matteson made the buying experience actually enjoyable!The numbers were good but their honesty made buying from Destination well worth driving four hours each way.During the process I kept expecting the "bs" and "games" to start. They never did.What a breath of fresh air !Thanks.

Melissas28

Sep 27, 2014

Came in for a recall was there for about 20-25 minutes. The dealership even sprayed down my car. Great experience so far! I will come back for any future services

grollp22

Sep 24, 2014

I purchased 1 2015 Nissan Rogue yesterday. It was a remarkable experience for the sales process. The sales manager sat right at the table with the sales person and there was no back and forth negotiations.

Kikiford23

Sep 23, 2014

I was in need for a SUV due to my addition to my family. I purchased a rouge truck. It had all the space I needed. It also had all the features that I like as well.

clacaar

Sep 20, 2014

From the reviews on this site we thought we were in good hands choosing Destination Nissan. We were in contact all week with them, gave all ID's and credit info to lease a vehicle. They even emailed us photos of the vehicle we were interested in leasing from their lot and we gave a $500 deposit. All was well until the day we went to actually pick up our car. Paperwork signed, keys in hand on our key ring, checks written and then WHAM ! The financial manager Eric tried to pull a fast one. He talked us in circles and it turned out he COMPLETELY changed the terms of our deal The weird thing is he had us signing all sorts of paperwork every thing looked good until time to sign actual agreement. He changed us from a lease to a buy with some outrageous APR over 84 months! We didn't even know what he was trying to charge us for the sale of the vehicle, we never negotiated a price because it was supposed to be a lease. We NEVER discussed or inquired about financing options or anything else. Eric turned out not only to make us feel he was trying to take advantage of us and insult our intelligence, but he was unprofessional and extremely rude after we declined to proceed with the deal. So thankful we were able to recognize what we perceived as a predatory nature of the deal he was trying to sneak by us. Furthermore, the credit score Eric said we were given in writing was false. We received our scores from Experian in the mail for the same day they ran it and destination Nissan low balled our score by over 50 points each! It was a total lie and very very sketchy! We write this review to serve as a cautionary warning to others. Had we been desperate or "new" to signing financial agreements this could have turned out very badly for us. We have to say, the sales staff, Jason, Suzanne and Randi were knowledgeable and helpful. There is a definite breakdown in communication and professionalism in management within the financial and sales departments at Destination Nissan. And that's one "Destination" we will not be returning to.

Monique Smith

Sep 15, 2014

From the beginning my gut instinct told to go to Destination Nissan. From the moment i walked in the door i was greeted by a gentlemen, name Anthony Grant. He was not pushy like some dealers are, especially being a woman walking in with 2 children. He asked me what "I" wanted and was looking for. I told him exactly what i interested in and he made sure he looked for what i really wanted. We test drove the car, unlike some dealers he was not trying to persuade me into this particular vehicle. I said i liked it and would be interested in purchasing the vehicle. Once back we negotiated a price i felt was comfortable, and being that i am a very apprehensive person he assured me not to worry. To make a summary i am now have my beautiful 2009 Nissan Altima, Eric (i believe his name was) in financial explained everything to me i was signing, especially being my 3rd car but first bank purchase car. Not for nothing i got a lot for what i paid for, roadside assistance, warranty, and the most courteous experience ever. To add more, once i signed all the papers, he did not just brush me off just to make commission ....Oh yea i also got a Galaxy 4 tablet lol....i definitely would recommend Destination Nissan.

jaryan1929

Sep 12, 2014

Having been Nissan devotees since our 1988 Sentra (followed by another Sentra, two Altima, and a Rogue) we visited Destination Nissan. The entire staff was friendly, courteous, and fair. Throughout our buying process, we had a thoroughly enjoyable experience. Destination Nissan has shown us what a new car buying experience should be, exhibiting efficiencies and courtesies we have never experienced before. Highly recommended!

lesBernard

Sep 11, 2014

Why is this Nisson unable to keep it's battery mpre than a few months ?This is the third battery in three years...Car has 10 K miles...What''s with that ?Service was good. Cost was high.ljb9/11/14

KJWade

Sep 9, 2014

Exceptional staff..from the young man who greeted me as I pulled into the service bay, to the group of service writers, and ending with the cashier..this is by far the friendliest dealership I have ever been to! They remember little personal details from previous visits that make me feel as if I am not just a number walking in to have maintenance done!

Karen Beers

Sep 8, 2014

I purchased my used 2011Nissan Altima from a local Chevy Dealership and believe I couldn't have gotten a better price at any Nissan Dealership! My car had a brake job four months prior and it was more than obvious it was needed again. I wanted to get the job done correctly and felt that going to a dealer for service would put original parts in and get my car back to prime operation. Called Destination Nissan and brought my car in for service at the appointed time, no problems. The car was taken care of promptly. I received a phone call with a price estimate and asked if additional service could be done (brake fluid flushed and replaced) with the cost all up front. Two hours was needed to complete the job and the car was done timely. As my first experience at destination Nissan was a pleasant one.

jwcol

Sep 5, 2014

TMPS error message appeared on way to work. Stopped at Destination and they took my car in right away. Sean was the Service Rep. He is very customer driven. Gave me an estimate on length of time to take care of the problem as well as do oil change. Arranged for transportation to my job downtown. Called me later and car was ready as promised. He explained what the problem was with TMPS and that it was now corrected. When I arrived back at your dealership, Sean had my paperwork ready and I was out in a few minutes. Sean is a reason why a customer would come back to your dealership. He is courteous and efficient in his dealing with me as a customer. Also the young lady at the cashier's office was also polite and efficient.

villegc

Sep 4, 2014

Drove away w/ the vehicle of my choice, on a Sunday also a holiday weekend! Couldn't ask for a better experience :) Lenox is amazing, asked for all the details that I wanted in my purchase. Went forward with my request to do a same day purchase and even brought my new car to me!! There is no other Dealership that could come close to the way they run Destination Nissan!!!

dhdferris

Sep 4, 2014

Sean did great. Service was quick, and much attention to the customer. Asked for quotation for extra work and this was accommodated very quickly too. Thank you.

Karen Ciancetta

Sep 3, 2014

I just bought a 2015 Nissan Versa Note and boy is it a blast to drive! The Versa Notes with 5-speed manual transmission do not come with some items I would consider necessary, so I had to compromise a little. But I'm not ready to give up the fun of driving a clutch just yet!! My salesman, George Bliven, was knowledgeable, patient and a good people-person. I'm happy with the car, the price and the people I met at Destination Nissan.

Schreibers88

Sep 2, 2014

From the moment I arrived at destination Nissan Alan was a great help! He listened to what I wanted and delivered. I left the dealership a very happy customer driving my new 2015 Altima!

jjdan18

Sep 2, 2014

We went to Destination Nissan after going to our previous Nissan dealer in Jamaica NY (which we purchased and leased 4 vehicles previously) who was not able to match the fantastic deal we got at Destination Nissan on Central Ave., Albany. No pressure from our super salesperson Randy, no hassles - just great fast no gimmicks service. The whole deal was complete in about 2 hours and we drove our new 2014 Rogue S home that same day with a free mini I-pad. All we paid was $60 for DMV fees. You can't beat that deal. I would definitely recommend this dealership to friends and family for unbeatable deals and great service.

P&T03

Sep 1, 2014

Considering the dealership is under construction, we still had a great experience. From the minute we drove on the lot just to ask a question to delivery everything was great!! Everyone was friendly and professional. We went there just to look and ended up with leasing 2 new vehicles, it was that easy. Straight forward, no hassle negotiating a reasonable price. George was our salesman, who was extremely knowledgable and friendly. We would recommend everyone to him and the dealership.

brendaj66

Sep 1, 2014

No hassle or haggling! We picked out the car we wanted, made our offer and Destination Nissan made the rest happen. Our salesman Ron Matteson has gone above and beyond to answer our questions even after the sale. I expect the same from the service department when we need to bring it in.

MikeP

Aug 31, 2014

On Thursday, Aug. 28 I went to Destination to inquire about the key to key exchange promotion that they were running. I really had no intention of leasing a car that day but things went so smoothly and quickly that's exactly what occurred. Lenox asked me what I was looking for , I told him, and he provided it. The test drive was very good, the last 5 months of my then current lease was taken back with no problems and by filling out a form which took 2 minutes I was done. Timely, professional and friendly actions made this transaction very pleasant. Thanks again Destination!

Mall926

Aug 30, 2014

I was very happy with my experience at Destination Nissan. My sales rep Lisa was fantastic. She was very knowledgeable. She didn't pressure us. I would highly recommend her. The entire staff made our experience a pleasant one. I would do business with them again.

Justducky113

Aug 30, 2014

After visiting another Nissan Dealership and leaving disappointed, I decided to try Destination Nissan. It was a GREAT experience. My salesperson Al Diamond listened to what I wanted and worked with me to get a price I could afford. There was no pressure and I was happy with the entire process. The best part is that I left with exactly the car that I wanted. Miles in the financing department was also excellent. He was knowledgeable and explained everything to us. Every employee we came in contact with was friendly and helpful. I would not hesitate to recommend this dealership.

bhuddle

Aug 29, 2014

My lease was almost up on a 2012 Rogue and I was receiving emails and mailings to try to get me to purchase or lease a new Nissan. Since it was close to work I visited the "Huge" place and test drove a couple of models. Unfortunately, they wouldn't offer anything close to a fair deal. Although I was apprehensive I decided to try internet shopping. I sent emails to Destination and Lia. Suzanne Bisson got back to me right away with a fair deal. I then went to the dealership and met with both Suzanne and Jason Stewart. I was able to finalize the deal quickly and then Jason took over to show me all the dealership had to offer and go over all the details of my new Rogue. Lia had a similar offer but I felt more comfortable with the staff at Destination. The next day I picked up the car and everything went smoothly. What is usually a very trying experience was surprisingly pleasant, probably the most hassle free car buying time that I have ever had. I have already told many friends and coworkers about Destination Nissan.

Highpeakadventur

Aug 28, 2014

Very happy with my first experience with Destination Nissan. The service was top notch and not one issue. The convenience of free shuttle service was outstanding. Andy was very professional and a pleasure to chat with on the ride. Annette was great, Clear, accurate on when ordered parts would be in and when my vehicle's service would be completed. All problems appear to have been repaired. I felt my business was appreciated .The complimentary coffee and treats in the waiting room was a welcome touch. Very happy with choosing this dealership and will make this a regular service shop as well as give first shot when it's time to buy another Murano.

PMCJ

Aug 27, 2014

Sean took the time to listen to what I wanted checked out in my car. He then spoke to me and explained how each of my concerns were addressed.

djxtyc

Aug 26, 2014

This was my first time buying a new car. I got a a 2014 nissan rogue. Things were done pretty quick. Thanks to George Bliven.

mariaf22

Aug 26, 2014

I recently just leased a 2014 Nissan Sentra from Destination Nissan, My overall experience there was great. I worked with George Bliven, and he was very friendly and helpful. He was willing to work with me, and I received the car for a price that was very reasonable for me. I would definitely recommend Destination Nissan and George Bliven if you are looking for a new car!

mmuehlberg

Aug 26, 2014

Always friendly and helpful whenever I come in. Always a pleasure whenever I bring my car in for service. Always fast and reliable. Comfortable and clean waiting area.

mark.spallone

Aug 25, 2014

I have bought 2 cars previously from when there was Advantage Suzuki next door and I needed a new truck and thought even I wasn't considering a Nissan to give this dealership a chance. I'm so happy I did. Just like before a non pressure buying experience. I had a truck picked out and a deal made with in 90 minutes and most of that time was spent in the test drive. The other two cars were a hour each. Great deal too. I'm happy every time I drive away from here. Will be back again.

Elli Benno

Aug 25, 2014

Brought my Rouge in for oil change, tires replacement and break fluid flush. Friendly greeting from Sean Warner. Sean asked if I needed a shuttle ride to work or going to wait for the service to be done. Very satisfied with Sean, his attitude, personality and his willingness to accommodate and help out!!!

srice2

Aug 24, 2014

From the moment the service desk answered the phone, I sensed a pleasant and welcoming experience. From the sales person to the financial person there was a common thread of friendliness, wanting to please and no hard pressure on the transaction. It was a pleasure to do business with this dealership.

Lucyjoe417

Aug 23, 2014

Thorough with explaining everything of the car I bought. No gimmicks, everything they advertised was accurate. I would, without hesitation, my salesman, as well as this dealership!!!

LucasFiedler

Aug 23, 2014

I would recommend Destination Nissan to anyone! The professionalism is outstanding and the service is beyond that of any dealership service department I have ever worked with!

TrinaStylez

Aug 21, 2014

Ed is very friendly and tries his best to assist you even in the most difficult situations. The service is great and I'm very satisfied.

judeschuman

Aug 21, 2014

I shopped many dealerships in the capitol district but Destination Nissan offered the best price for my purchase. Staff was friendly and followed up on all my requests. They were able to get me the car I wanted, when I wanted!!!

Charelsie Johnson

Aug 20, 2014

The service was great but did not receive an owners manual a called several times but did not receive a call back. Brian Allen did a great jib in finding me the right car and getting me a great deal on my trade in. I would recommend this dealership to my friends. I realize that all dealers make mistakes but this one really proved itself despite no phone calls return and no owners manual until this date purchase the Cecile in June and it is August 20th. I rate this deal ship a five.

N.Crouse

Aug 18, 2014

I originally bought my 2008 Nissan Pathfinder from Saratoga Nissan in 2011. Since there closing I decided to take my vehicle to Destination Nissan of Albany. Recently I received service there for new tires. So I took it in to have the job done. They told me it would take some time to get the tires because they had to go to other locations to pick up the specific tires my vehicle requires. So it took a few hours and finally the work was done. Now its a month later and as my car is being towed I realize that my spare tire isn't in its newly condition that I'm used to seeing it in. So I get closer and notice the tread is pretty worn down compared to the new tires I have on my vehicle. Understand that I have never had to use my spare tire since I've had my truck and also the spare tire came brand new! So where I'm going with this is that I believe my spare tire was used to replace one of the worn down tires on my truck and I paid for it! In response to my findings I called and spoke to an employee in service who then transfered me to the manager Charles. He was very rude and directed the blame towards Armory dealership. Now yes my car was at Armory in 2011 but only for an estimate,they never serviced my truck. Charles rushed my off the phone as I asked him his name and thanked him for his time he hung up in my ear. I know its difficult to prove what I am saying but I wanted to make the dealership aware and other future buyers. I believe that some if not all of the staff at Destination Nissan of Albany, NY are practicing illegal activities. The same way Saratoga Nissan was forced to close down because of fraudulent activities this location is on its way there as well. Sadly I will never visit this location again and very reluctant about purchasing another Nissan.

court10ers

Aug 16, 2014

Went up to Albany to stop at Target and decided to stop by and test drive a Sentra over Memorial Day weekend, and ended up getting a great deal and decided to lease one. This was my very first new car purchase and everyone was very nice and took the time to explain everything to me. Once we got my monthly payment where I was comfortable I went home a couple days later with my very first new car. And she's beautiful. George was my salesman, and he was great! (Sorry it took me so long to fill this out George)

mgreen64

Aug 16, 2014

I brought my Nissan Sentra in for routine maintainence (tire rotation, oil change), a NYS inspection, and to address a recall notice. The service was excellent, the staff was extremely friendly, and I was out sooner than expected. Kudos to Destination Nissan!

johnmikullitz

Aug 15, 2014

Brought my Nissan Altima in for its 60,000 mile service on 8/15/14. Sean, the Service Manager, was courtous, responsive and efficient. He explained my service options, and walked me through the entire process with ease. The entire process was painless. The only constructive recommendation that I would have is not to use the on-line system when making a service appointment. I used it on two seperate occasions without any reply. They need to either remove the option from the site, or fix the issue.

ItalysFinest

Aug 14, 2014

Came in for a checkup on my 2008 Altima, wanted to get some things looked at before a long trip with my family to Maine. Sean was great, friendly and respected my time. Got me in extremely quick and out even faster without hesitating to answer all of my questions. If you want a simple and quick service experience see Sean Warner he is knowledgeable respectful of your time and all around a nice guy. Will be seeing more of the service department in the future. Hopefully only for routine service! Thanks Sean!!!

artbreault

Aug 14, 2014

I purchased a 2013 Nissan Pathfinder in August 2013 from Destination Nissan. I've been getting regular service at Destination Nissan which has been very good. But, this week I went with an issue of the Pathfinder jutter/shutter at low acceleration, it felt like the front was going to fall of and the Pathfinder was going to stall. If you read the 2013 Pathfinder Forums, there seems to be an issue with 2013-2014 Pathfinder CVT transmissions. I downloaded the three (3) tech service bulletin. They re-programmed the transmission and gave me back the Pathfinder, Destination said they couldn't reproduce the symptoms after the software update. I drove it to work (I couldn't reproduce the symptoms - granted I have a bit of a heavy foot) and the next day when my wife was driving it, the symptoms are back at low accelerations. Now Nissan & Destination Nissan are well aware of the situation and the Tech Service Bulletins. I now have to be bring it back again, to see if they can reproduce it and determine it failed; IE: the CVT transmission - Really! No loaner vehicle available while warranty work is being done from Destination and Nissan caps rentals at 2 days for warranty work. Thanks Nissan & Destination Nissan for your great service and standing behind your vehicle. You guys really care about your customers, is there other Nissan dealerships in the area? YES. Do you make BIG money from warranty and service? YES. This is how a dealer behaves who CARES about your business despite Nissan's policy? WOW. BTW You don't need to reproduce the issue, FYI there is a OBDII (On board diagnostic port) you can download the information, just saying

MBny2014

Aug 13, 2014

Brought my Sentra in for oil change,tire rotation, and recall notice. Friendly greeting from Sean and Ed. Sean asked if I needed a shuttle ride to work, and I did. Very satisfied.

bfromma1

Aug 13, 2014

First time at Destination Nissan. Leased from other dealers in the area in the past. Worked with George he made us very comfortable there. We leased the Nissan from George he was very professional,took all the time we needed. I will recommend this dealership and George to anyone.

Carsrnault

Aug 13, 2014

First time at Destination Nissan after 20 years dealing with other new car dealers. Walked in met Lisa and had the car of my choice is less than 1 hour. Will be back and will recommend to anyone who will listen.

bfsebesta

Aug 12, 2014

I came in for my Yearly Inspection and Oil Change and as usual a great experience. I was greeted promptly by Sean, (who has assisted me before), and it's like working with old friends. And without fail if I am not being waited on by Ed, he always makes a point to come over and say hello. I look forward to working with Sean & Ed in the future.

Mted4729

Aug 11, 2014

Mike Vitallo was great. He was nice, knowledgeable and not pushy. He really was personable and a true professional. He went above and beyond to help me with closing the deal and I would go back In a heartbeat.

leahfy3

Aug 9, 2014

Second time in 1 month to purchase car was a great experience. Lenox is a great sale's person. Would go to him every time. Could not ask for a more friend guy to work with. But all of the sale's people where very nice and polite even just to answer a question or to say hello.

Sophia Capozzoli

Aug 9, 2014

Everyone at Destination was wonderful to work with. Everyone was extremely friendly and very knowledgeable of the car I was looking at and what they had to offer their customers. They walked me through everything and explained everything I needed to know very thoroughly, which reassured me that leasing was a good option for me. This is an excellent establishment that will work with you to make sure you drive off the lot happy and confident that you made the right decision.

New Destination Fan

Aug 6, 2014

My husband and I went out to "browse" new car options. We were in no hurry to purchase but after meeting with the friendly and courteous staff we walked out of the Dealership with not one but two new Nissan Rogues. Our salesperson Lenox was very pleasant and helpful in pointing out the many features available. The GM worked out a very fair and reasonable trade in offer with pricing that we couldn't refuse. No need for high pressure sales pitches their fair and reasonable offer sealed the deal. Every staff member we interacted with from sales to service made us feel at home. Despite it being a late Sunday afternoon we never felt rushed or like we were being pushed to a decision. When we went to pick up the vehicles again late in the day the entire staff were very welcoming and attentive to our requests and needs. Despite double the paperwork we were in and out in just over a hour. They followed through on all of our requests and made sure we were totally happy when we left. I will absolutely refer my friends and family to this dealership.

lANA101

Aug 6, 2014

I was looking for a different vehicle for about 3 months to no avail for one reason or the other I could not get the deal or the car that I wanted. I Decided to go to Destination Nissan the rest is history. I now own a Murano fully loaded, just what I was looking for and at the price that I could afford. The dealer was even savvy enough to add on a warranty for different parts of the car that was not under warranty, navigator system etc. of course I paid for it but was so happy he thought of it. My experience at Destination Nissan was a positive unforgettable experience. Would I recommend my family and friends you better believe that I would, as a matter of fact Nissan will be my next purchase when I am ready for my next vehicle. Thanks guys you get an A.

bagpipe12303

Aug 4, 2014

My first visit was to see and drive a Sentra. George set up a test drive with another salesman because he was with a customer. I said I was still in the looking stage but since other dealers were not cooperating I returned a couple of days later. I was greeted by George and we discussed the Sentra I wanted. We took a test drive and he explained the features of the car. He is very thorough and answered all my questions. After discussing price, we came to an agreement and started the process. I picked up the car a few days later .All the paper work was ready to be signed, insurance transferred, DMV form obtained. George made this a pleasant experience.

alwayzmyself

Aug 2, 2014

I came to Destination Nissan in January after receiving a letter about a trade-in program (for our 05 Murano). I told the sales rep upfront that I didnt think they would be able to offer us something that would fit into our price range because of the payoff needed on our current vehicle but told him I came in just in case we were wrong. Even though I came in fully aware and expectant that they may not be able to find us a reasonable offer they chose to lead us along over the course of four business days. During this time, we dealt with four different employees, were given misinformation (about how much they would give us for our trade-in) and were withheld from pertinent information (such as what the new expectant APR would be). They tried to lock us into a particular vehicle that we were not interested in (a Grey Rougue My husband wanted anything but grey and they had 4 other colors available on the lot). They neglected to tell us what our expected monthly payment would be, until I finally insisted, and found that the payment they expected us to accept would be $100 per month over what we stated our maximum willing amount was. We ultimately decided not to purchase a vehicle and do not plan on ever returning to this dealership. If our experience within the building wasnt bad enough, unimaginably it had gotten worse. Two weeks after leaving the dealership we received a letter from our auto insurance carrier. To our dismay we opened the envelope to find it was an addendum to our policy, stating that as of two weeks prior, our 05 Murano, as well as the lien holder, had been taken off our auto insurance policy. It was replaced with a 2013 Nissan Rogue. A Rogue which we did not own, nor did we sign any paperwork for, nor did we test drive, or even see for that matter. We had driven our 2005 Nissan Murano for two weeks, through two heavy snowstorms, UNKNOWINGLY HAVING NO INSURANCE ON OUR VEHICLE.When my husband called the dealership and asked tried to speak to the sales manager, he waited on hold for 40 minutes before hanging up and calling back. Then he was transferred to the managers voicemail. He did not receive a return call. He called again and was then told by the receptionist that the sales manager was declining to speak with him. He outright refused to answer his call or get on the phone. He did not offer any apology or even give my husband the respect of speaking with him directly. The manager did relay messages back through his receptionist, stating that yes, it was somehow acceptable and standard for an auto insurance policy to be altered before a sale is completed and without a customers prior consent.We ultimately ended up purchasing a Rogue from their competitor further up the road. Their competitor was able to get us into a brand new 2014 model with a payment $50 less than what we would have paid at Destination Nissan for a used 2013 model. I would not refer anyone to Destination Nissan. Ever. Period.

saccrv

Aug 2, 2014

First time went to just test drive Nissan Sentra and up front told them that I'm not looking to buy today. Still Destinationtook time to show and allowed me to test drive the car and replied to all my questions. Finally after a couple of weeks, started negotiating and completed the deal. Just make sure to get all the financing details upfront before any paper work is signed.

Rita M

Aug 1, 2014

My husband and I we extremely pleased with the Destination Nissan experience. Ours sales rep was so helpful.He showed us new, used and found us the perfect vehicle for us.

linda.martino.946

Aug 1, 2014

We were coming out of a lease and wanted to get another Nissan. We were promptly greeted by Michael Vitallo and were shown a few vehicles. Mike not only got us the vehicle we wanted but also the color and other options we were looking for. He accomplished this in a very timely fashion without making us wait around like other dealerships tend to do. He got everything done on our wish list and also gave us a great deal. I would highly recommend him as a sales professional as he gets right back to you and actually listens to what the buyer wants and goes out of his way to make it happen. Thanks Mike!

bigd1951

Jul 31, 2014

My first encounter with Destination Nissan was when I was offered a "pre approval" from a bank. This was the dealership I was sent to. The first individual I spoke to was Suzanne Bisson who apparently works with online applications, etc. Suzanne was a very sweet, helpful person ... I scheduled an appointment to see what I could do. Suzanne greeted me and my husband and then introduced us to Ron Matteson, who would be our sales person. Ron took me around to see vehicles that would fit what I was looking for, took us out for a test drive; he was very friendly and helpful. To make a long story short, I ended up purchasing a vehicle and EVERY person I met with during the purchase process was friendly, easy to work with, not pushy ... I highly recommend Destination Nissan to anyone! And I love my Nissan Altima!!!! I couldn't rate service as I have not yet been in for that purpose.

snydley

Jul 31, 2014

The staff does not talk or record information to share/document. The staff seem to know I'm scheduled, but not why. They have no prior history of my vehicle. They don't clean the car after they are done (although I saw them clean other cars). I have bumper-to-bumper coverage that I paid a lot to get, and they don't even know that!

lolavalentino

Jul 30, 2014

Ed Olarinde met with me upon my arrival and a very welcoming attitude and friendly manner. He explained what was done and what should be done in the near future. i find the waiting area very comfortable and family friendly, tv, coffee and popcorn. very nice touch. also while i was there waiting the sales rep. George Bliven who sold me my car 6 months ago remembered me and stopped to greet me and talk with me. very friendly.

JJavo

Jul 29, 2014

My visit went well and service team was able to diagnose a problem that I was having with my car. I would recommend this service dept to a friend:)

Brendan B.

Jul 29, 2014

I took by vehicle in for an oil change and had an appointment. The job was completed, but took a little bit to long. I would go back again.

romanob21

Jul 28, 2014

From the minute I started looking for a new car Destination was the place that made me feel the most comfortable. I wasn't pressured into anything and they made my options endless. Everyone I came in contact with was beyond helpful and more importantly very caring. They all went out of their way to make my experience the best.

leahfy3

Jul 22, 2014

Was very satisfided with the whole team but our sale's man was the best. I'm going back myself when I deside to do my trade. Will use Lenox Wright again also. And muscle's was great to but not shore of his name.

bdecenzo2014

Jul 16, 2014

I had the best experience at this dealership. Stopped by yesterday on 7/15/2014 just out of curiosity because I wanted to lower my monthly car payment. Currently was driving a 2013 Rav 4 Limited and ended up trading it in for a 2014 Nissan Murano SV for a lower monthly payment. The sales guy George Bliven did an excellent job in assisting me and the over all experience was awesome!!!Thank you very much,Bernard DeCenzo

rykn

Jul 15, 2014

Can't say enough about how great buying a car from desitination nissan was. Dion Brace was very professional and made a nervous car buyer at ease.

akotmel1

Jul 14, 2014

I'm writing this review of 2 incidents.The first was taking my ne Nissan in for service. There is a large sign indicating Service is to the left of sales. That's true but Kia service is also there and Kia Sales & Service are well identified. The Nissan service door is in a corner of the lot and has the word Service on it but the word Nissan is nowhere in sight. I went for this service on May 29th and the situation is the same today.Today, I took my car into the body shop. The body shop is identified by a single sign over the door. There are directive signs to Sales and Service (although the Service one is almost useless, above), but nothing to Leasing, Parts and/or Collision. So I told my son to go on the right of the Nissan Sales to the back of the building. Today there is major construction going on and NO additional hint signs of where to find anything. When my son arrived he saw the Service sign and followed. In this lot the are no Nissan signs, even though the service entrance is there. Not knowing where to go he texted me to say he was here in the front of the building. I walked down the drive to the Nissan entrance because I thought the construction would be a problem. So he is in the service area parking lot and I am on the street sidewalk in front of the car leasing. Even though the construction didn't help, with cars parked ALL over the lots there was no eye view between us. Yes, we did find each other, but our communication was very hampered by having no real sign indicators to use. Being a new Nissan buyer this has an extremely annoying impression.Allan Kotmel

jollyjasper1

Jul 14, 2014

Leased a vehicle last November. Been in for routine service several times. Service advisors Ed and Sean are both very friendly, helpful and professional. Having service here with these gentlemen assisting you is a rare pleasure!

emackey

Jul 14, 2014

Drop by car off in the morning for a 2:30 appointment requesting that my car be completed earlier since I was going out of town, and even with a busy day they came through. Thanks a lot.

Sandi6

Jul 11, 2014

We recently purchased a new Rogue. I have been in twice for an oil change. I love the service department. They are so kind, warm and friendly. I have never been at a dealership where they treat you like this. I always tell my friends Desination Nissan is great place to buy and service your car.

griffithsa466

Jul 11, 2014

I can honestly say I enjoyed myself when I brought my car in for an oil change yesterday. Sean in the service department made sure I felt right at home and made the experience a great one, from the flexibility of scheduling an appointment around my work hours on the phone, to the time I spent there. I do have to say it took longer than expected, but they were swamped, and I understand that sometimes emergencies happen. Overall, I can't say enough great things about this dealership- I have told everyone who is looking for a new car to visit them. Not only is my Certified Pre-Owned Nissan in tip-top shape, requiring no more than regular oil changes for the past 2 years, the entire experience of buying my first car was painless and actually fun with Destination Nissan.

tombriggs

Jul 11, 2014

As usual we had a great experience here at Destination Nissan. We had a discount coupon for service that they had sent to our email. While we waited they had donuts, muffins, and coffee. Great service, good value, and food, what could be better!

Lizabean64

Jul 8, 2014

This was my first time buying a car and I was not looking forward to it, but I had a great experience! They were very helpful and answered all my questions and I didn't feel like I was being taken advantage of. I recommend this dealership to anyone!

gtdcompaq

Jul 7, 2014

I started off with Randy the day I stopped in and he took me for a test ride. I really enjoyed him telling me about the vehicle. He was not even allowed to sell them. I needed to follow up with Brian the Leaf sales person. I did that and brought my trade in for evaluation. Brian made me a very fair offer on my trade and helped me get into a new 2013 Leaf lease. It was the end of the month for my purchase and literally everything happened in one or 2 days. His customer service and response to any issues I had were very quickly resolved. Brian even picked me up from work to deliver my car.

newmurano14

Jul 7, 2014

Bill was friendly and easy to work with. He was efficient and made sure he kept me in the loop with different offers for about 9 weeks before I chose the offer that landed me in a great new car. He was dedicated and helpful.

lorifran

Jul 1, 2014

Not sure if this is going to post twice but I wanted to thank Ed Olarinde and the young man who checked me in (he was wearing a cast) for their friendliness when I had my 6-month car check up with oil change + factory recall taken car of.Overall great service with work completed in a timely manner.Thanks Destination NissanLori Francesconi

f72w55p34

Jun 30, 2014

I went there to buy a new truck my saleman George Bliven was very helpful,he explained all the feature of the frontier that I was able to purchase .the truck was ready at the time promise. the price of the truck was a lot better than i dream it would be .So please see George at Destination Nissan

temmafay

Jun 29, 2014

I saw the advertisement for a $0 down, sign & drive lease special. I went in on a Sunday afternoon (6/22/14) to check out any Nissan Altimas that were available for lease. I was all geared up for the "hassle" and all the "fine print" details that come along with buying/leasing a new vehicle. That "hassle" and all those "fine print" details never materialized. Brian Allen, our salesperson was AMAZING! He was very friendly, quick, and knowledgeable. In about a little over an hour, we had picked out a car, took it for a test drive, signed the papers and we were done. Brian asked us what time we wanted to pick up our new car on the next day. I couldn't believe it. I kept asking Brian, if that was it and if I needed to do something else. The whole $0 down, sign & drive deal, was for real, and to make the deal even sweeter, Destination Nissan threw in a free 32" Samsung LED Flat Screen T.V.!!!!! How's that for service!!! Now I know why they have such high ratings. I'm totally happy with my lease and I whole-heartedly recommend Destination Nissan to anyone who's looking to purchase or lease a new vehicle.

mlewis45

Jun 25, 2014

Scott, John and Laura were Wonderful- My Daughter and I both went to purchase new cars and they all made the transactions seamless! Scott couldn't do enough for us- I will say it's not the easiest thing test driving and purchasing 2 cars at once but they were wonderful! I highly recommend Destination Nissan !!! My daughter and I are Enjoying our new Rogues!

Bill Mead

Jun 24, 2014

Car was not ready for delivery as promised. Oil changes and courtesy fuel that was promised was never delivered. No owners manual and 4 calls to Destination Nissan trying to acquire it yielded no return calls. This of course was after the sale. Communication requiring my trade in value was not offered. I had to ask for it at the finace manager's desk. Encoutered a surly and uncooperation sales person while trying to locate the GM. Spent 4 hours just trying to buy the car, because it was not ready for delivery as promised. Still having intermittent check engine light issues. All in all, they are lucky they got a fair review. They do have good muffins and doughnuts in the lounge.....and free coffee.

ADD14

Jun 22, 2014

I knew what I was looking for when I wanted to lease a new 370Z and my salesman Brian McLucas was polite, professional, courteous and efficient. I was sold on the car as soon as we met. He held the car for me using a minimal deposit and then on the day prior to the sale went out of his way to make arrangements with my insurance company to get the car covered so that the sale would go as smoothly as possible. He took care of the complexities of the loan on my trade in, all of the paperwork was a breeze and the day of sale was complete in an hour. I was very impressed and would certainly recommend Destination Nissan to a friend. Thank you for the pleasant experience!

tomman59

Jun 16, 2014

Purchased a new 2013 Nissan Juke. The transaction was easy without any pressure and I got the vehicle that was right for me at a reasonable price. Very Pleased with the whole buying experience.

pattiquade

Jun 14, 2014

I brought my car to Destination Nissan for a cleaning detail. Working on a new construction site, my car is exposed to dust and dirt and it showed. My 10 year old Civic SI came back to me looking and feeling like a new car! Dustin Rose explained to me what was done and materials used. If you want to put some new life in your vehicle and get fast and friendly service, take it here! Patti Quade

catherineclass

Jun 7, 2014

Destination Nissan was able to make me an offer that no one else could beat. I had just about given up since I had been to 4 other dealerships without anything that remotely fit my needs. Scott Phillips went above and beyond for me and spent hours finding me the right car and making a deal I couldn't refuse. I will definitely be coming back for my next car purchase!!

SDonovan31

Jun 6, 2014

Had a great experience with the collision center at Destination Nissan. The customer service was excellent, very flexible with scheduling the repair as I work atypical hours. The bodywork was perfect, back to showroom condition. Highly recommended. Big thanks to Gary, Dustin and the rest of the crew.

kathy14carroll

Jun 5, 2014

We have a 2011 Cube, love the car - it has an electronic starter & every now & then it wouldn't start. It happened to both me & my husband. After 10+ tries, it would start but then 2 warning lights would come on - ABS & traction. By the time we got it to Destination Nissan, the problem has resolved itself & could not be replicated. It happened again & again it couldn't be replicated - the brake pedal was adjusted, which seemed to fix the problem. 1.5 weeks later it happened again. Brought it in again & this time, when the brake pedal was examined & it was found the signal was not working. So glad they found the problem - such diligence, I'm very grateful for everyone's efforts.

d070156

Jun 5, 2014

I would highly recommend the service department at Destination Nissan to everyone. The quality of their work, honesty, and integrity in service for both my Nissan and Mitsubishi is great!

dzwoboda

Jun 4, 2014

Help at Destination Nissan was extremely helpful with a back order, on my Sentra. They kept me informed by phone as to the time involved with the order. When order arrived at dealership, I was scheduled for service quickly. Service was great and I was satisfied, My car came back to me washed and cleaned and operating perfect. No delays with service. Annette Krebs was friendly and polite, even with all my questions.

JFPC

Jun 3, 2014

Took my Rogue in for a routine service check and inspection. I was promptly greeted by Annette Krebs who was friendly and efficient.The car was ready at the time she told me it would be, and, as in the past, everything was completed and the car was washed and ready to go. Destination has been a nice change of pace from my other local dealers......I highly recommend them.

rrahde

Jun 3, 2014

I called the service department on a Saturday morning for a NYS Inspection. It was the last day of the month and I had forgotten about getting my auto inspected. I was told that they were all booked up, but if I came over they would try to work me in. Since I needed this inspection I had little choice. In only 45 minutes, to my disbelief, the service advisor summoned me and told me that my auto was finished. Not only that, it had been washed and parked right outside the service door, all ready for me to drive away. As far as I was concerned, this was outstanding service. But, I wouldn't expect any less, as it was typical of the treatment I get every time i bring my auto in for service. Destination Nissan runs a superior service operation with efficent, friendly and highly professional staff. I am looking forward to my next service experience at Destination nissan.

naomi1926

Jun 2, 2014

From the moment I walked into the dealership, i was treated exceptionally well. The staff who waited on me went out of his way to provide me with excellent care and assistance. i would have no problem in recommending Nissan Destination Dealership to any and all of my family and friends. I felt as it i was a star for a day. They were very informative and polite and I enjoyed my visit there.The best experience i had was i am a diabetic and it was way past lunchtime and i felt that i needed to eat something quickly so I spoke directly t o the salesman a Deon Brace, who waited on me. He was superb and got me a sandwich and a drink. I cannot speak enough about the quality service at Destination Nissan. You Rock!!!!

zackgdoodle

May 31, 2014

My dad knew what he wanted. In & out in less than 1 hour. Our sales person Deon was a joy to deal with. Great service, great deal. No bull, no haggling, straight shooters. Love our Rouge. The icing on the cake was to find out after we purchased the car, the Morrell family own this dealership. They are very generous supporters of the military/veteran causes that my mom, dad and I are involved with. The Blue Star Mothers for witch they provide free office space in addition to supporting every event/fundraisers they have. The Patriot Guard Riders and on and on. They give back so much to our community. My mom & dad are Michael & Susan Ayala God Bless America! Thank you to the Morrell Family for all you do to support our community, our military and veterans.

sweijola

May 30, 2014

I decided to take my vehicle to a dealer since 2 other repair shops didn't seem to identify the problem that was causing the noise. I avoid taking my car to dealers for service because it seems like they always try to "sell" me something I don't need.All of the employees made me feel very comfortable and Sean was especially helpful in explaining all service charges and how they were determined.While I was waiting, various employees passed by, and all of them were smiling and made a point to say "hello".The service was completed very quickly and at a reasonable price.Overall, it was a very pleasant experience!

Christine678

May 28, 2014

Hi my name is Christine Sciuto, i just had the pleasure of leasing a beautiful car with Destination Nissan I had the best sales person out there Jim De Santis he provided excellent customer service, enthusiastic, very friendly"can do attitude" takes a positive leadership to accomplish goals, responded promptly to all my questions and needs. Jim is very professional, corteous and a great asset to your company.I was very confused and skeptical about what i wanted to lease i had in mind other car models but he was able to clear my confusion and accomplish the sale. Great Job Jim i will make sure to refer you and your company to family and friends. Great dealership keep up the good work and you will have many customers happy like me. Thank you

jbinner

May 28, 2014

Editing this review, as the process SINCE driving off the lot has been a nightmare.Car was NOT CPO, no second key provided, had to open a case with Nissan USA, ignored by GM and Sales Manager. FINALLY got Nissan USA to send a credit to get second key made and I will take it and ALL future service elsewhere. Will not give this dealer another DIME.

tweetybirdnurse

May 25, 2014

I went there to buy a new car, and knew what I wanted.And they were very helpful in getting everything I wanted.I strongly recommend this dealer for anyone looking to buy a new car.George Bliven was very helpful.

Mondo71

May 20, 2014

I came in to Destination Nissan to lease an Altima but really wanted a new Maxima. Jim worked with me for over an hour and got me the car I wanted for a great price. I had a great experience and will definitely be back to lease a new car from Destination Nissan in 3 years.

fabozzi413

May 19, 2014

I went for an inspection and oil change. They took me right away without an appointment, even though they were obviously busy. Service was completed quickly too. The one issue is that they were out of inspection stickers! I have to go back another time, and someone will have to run through the inspection again before they can put a sticker on it! I'm leaving in a few days to be out of the country for 2 weeks, and my current inspection sticker will expire in that time. It's very inconvenient to have to go back to the dealership for the sticker when I'm busy preparing for my trip! The service staff was apologetic.

Emmy1983

May 16, 2014

EXCELLENT SERVICE! I went to Destination Nissan to have crossbars installed on my Nissan Rogue; immediately upon arrival I was greeted outside by a very friendly service tech named Sean. Sean listened intently as I explained why I was there and that the reason I made an appointment rather than just "coming in" was because my schedule is a little hectic and I had another appointment I couldn't miss scheduled a few hours later. We then went inside where he wrote up my work order very quickly, at this time I also asked him if the rear cargo protector was now available since it wasn't available when I purchased my vehicle, he told me he would see what he could find and then showed us to the waiting area where he offered my young daughter and me fresh pastries, coffee, popcorn, etc. and a comfy place to sit. While we were waiting he came and checked on us several times and told me that he thought he found the mats I wanted but when he saw them he knew they weren't exactly what I was asking for (he told me he'd give me a call if they ever became available). When it was getting close to time that I needed to leave I approached Sean and let him know that I needed to leave in the next few minutes and he immediately went and found my vehicle (it was in the middle of being detailed-he told them to rinse it off) and immediately brought it to the front. He then finished up my paper work, double checking with me about the price I was quoted over the phone (because I told him when I got there how much I was quoted and it wasn't matching what the product price he had listed)...turns out I was quoted $25 too little over the phone (I told him it wasn't a big deal, I'll pay it) by another worker, so he adjusted the labor cost so it would even out and I'd pay what I was quoted over the phone. After I checked out with the very friendly cashier (didn't catch her name), Sean was waiting to open the door for me, then walked me to my car, opening the door for me to put my daughter in her car seat and waiting around until I was finished so he could shut the door for me too. I left Destination Nissan very happy with the service I received and kicking myself for not purchasing my vehicle from them in the first place! Destination Nissan should be very proud to have an honest, kind, caring, great listener like Sean working for them. Thanks again!!!

albnywilson

May 14, 2014

Ed's a nice guy. Very personable and friendly. Dropped my car off for service one morning, Ed called to let me know it ready, and the price that he quoted me earlier was a little less, saved me about $20.00. Thanks Ed.

PaulotTruchard

May 12, 2014

I got in to the dealership very early on the Saturday morning and was meet by a very friendly and knowledgeable Alan Diamond. We spoke about my objectives and quickly got to the deal I was looking for. Alan worked very well with my current finance provider as well as my insurance company to get all the details passed along and the paperwork ready for me to drive off.I would recommend Alan to anyone who visits Destination Nissan.

erinhair2

May 10, 2014

I have been looking for a new or used car for quite sometime,I drove a lot of them, I either did not like the car or the sales person... Just by chance I went to Destination Nissan and met Derek Owens.He was a new sales person. He was very helpful and if he did not know he found out right away, He was not forceful or just trying to make a deal, He was the best sales men I ever had to deal with... Thank You Derek!!!!

kad7777

May 5, 2014

My wife and I have been slowly building back our credit score. On a whim, I decided to see if it was possible to lease a new 2014 Murano. Within a matter of 2 business days we were driving off the lot with a beautiful Murano. First Josh Cooper, the Internet Sales Specialist was super accommodating and friendly. If it wasn't for him, we never would have stopped by. Then, we met Rocco Peluso (Manager). He is the absolute best!! Friendly and extremely knowledgeable. Deon, our sales person was very friendly and knowledgeable as well. Some of the other salesmen were also helping in getting the car ready to drive off the lot. They run a great ship at destination Nissan. RECOMMEND THEM HIGHLY!!!

Hambo58

May 5, 2014

I purchased a brand new Nissan Rogue (2014) on Saturday, May 3, 2014. George Bliven was my sales consultant. I really liked the fact that he wasn't pushy and gave me exactly the experience I was looking for. He was polite, knowledgeable and very patient. I felt like I had known him my entire life. I really dread buying a car because I hate obnoxious sales people. I can say with absolute sincerity that George was not that sales person. I am extremely happy with the purchase I made at Destination Nissan and will highly recommend them to anyone I know looking to purchase a vehicle.

dhdferris

May 1, 2014

1. I would expect an alignment report, how the car was before alignment, (toe in, toe out, camber, front back etc) and how the car was left after the alignment. No report.2. At the end of the alignment of my wife's car, (which took 1 1/2 hours, which was not unusual). My car was double-parked by an employee. I didn't get to leave for a full 1/2 hour afterward.

Melissammoore1955

Apr 30, 2014

The first time around the service was not so good. The second time was excellent. They exceeded my expectations. I really would give them 2 thumbs up! They went out of their way to fix my problems. If you want good service just go see Destination Nissan.Thank you to all that helped us.William and Melissa Moore

pvrud12

Apr 30, 2014

We had an outstanding sales experience, Brian was very knowledgeable as well helpful in making our selection of a new Altima. Really easy people to deal with from the reception to finance. Great job! Paul & Sharon Ruddy

Dtaylor16

Apr 29, 2014

I did not have a very pleasant experience when buying my last used car. I purchased a 2012 Nissan Sentra. I was told things that turned out not to be true and at that point, I already had the car in my possession. I feel like after they had my money they no longer cared. I was told my car would be cleaned and when I received it, it was not cleaned on the outside or the inside. I also had to ask for my antenna because I realized that it was not on my car and I was about to drive off the lot. My salesperson tried to tell me initially that it did not come with an antenna. I will attribute most of my experience to the fact that she was new. I think I was her first sell. So I don't think I got the best experience that I could have. I also drove for a whole weekend without my temporary registration. When I called to let them know I was put on hold for nearly half an hour and did not end up speaking to anyone. I later had to text my salesperson and she let me know when I could come in to get it. That is something that should not be forgotten. They did end up adding Bluetooth to my car at no cost but she did not keep her promise in getting cleaning the car cleaned at a later date.

JohnBinner

Apr 29, 2014

2nd car I have bought since moving back to NY, and by FAR the best experience I have had buying a car. No hassle, no pressure, allowed me to check out what I wanted to, then worked with me on the deal. Payment went DOWN over my last car, and I feel like we both got a good deal on both ends! Would HIGHLY recommend the Destination Group!

kbohl64

Apr 28, 2014

I had a great experience when I purchased my Nissan Rouge. Brian was very knowledgeable and efficient. I was able to purchase my vehicle on Sunday and pick it up on Monday. Brian answered all of our questions and worked with us though the process

krj21

Apr 24, 2014

I was told the final price include cash back plus 0% financing. This was not the case when picking up the vehicle and finalizing the deal. Finance paper were drawn up at a standard finance rate and I was offered a choice of one or the other.

LHWalker

Apr 20, 2014

I have never been to Destination Nissan before. My previous dealer went out of business and my truck is still under warrenty - so I needed a reputable dealer. I read the online reviews of Destination Nissan and decided to take the plunge. I am glad I did! Ed was very attentive to all of my concerns. He explained the entire process thoroughly and called me twice during the day to keep me informed of the repair progress. I would highly recommend this dealership!

RonNichols

Apr 18, 2014

On Thursday, April 17, I took my 2012 Nissan Rogue to Destination Nissan for the annual duty of having my snow tires removed and the regular tires mounted, balanced and placed back on the vehicle. I arrived on time and was greeted immediately by at the door and the paperwork was taken care of. I was directed to the lounge area to wait and after a reasonable length of time, I was notified my vehicle was ready. I was also told that a Complimentary Multi-Point Inspection had been completed and everything had passed and that they had also done a car wash at no additional expense. I took my invoice to the cashier and was greeted by the friendly woman working there. After paying what I consider an acceptable charge, I was on my way in a clean, inspected and comfortable vehicle. I believe in returning to where I am given good service and when I am given excellent service I definitely will return.

Michella

Apr 17, 2014

This is the second time I have had to come in for service on my car, and the experience was once again....slow. The first time I had to get work done they told me to drop my car off and they would work on it right away, when that was not the case. They had my car for a week because they had to order parts. Meanwhile, I had to rent a car for a whole week on their mistake of not letting me know they didn't have the parts in yet. A little bit of a heads up would have been helpful, because i wouldn't have dropped off my car so early and had to dish out the extra money for a rental. The most recent time I set up an appointment for a warranty recall repair and they told me that if I dropped it off early it would be done by afternoon the next day. Needless to say, I still don't have my car. When I called them on day 2 when it was supposed to be done they told me they wouldn't have enough time in the day for it to be done, and then today when I called they still wouldn't have it done until the end of the day. It's very clear time really isn't a factor in their work...

Shawn Clouthier

Apr 16, 2014