DCH Montclair Acura reviews

Jeffrey Toussaint

Nov 28, 2016

My experience at DCH Montclair Acura dealership was phenomenal. The customer service and hospitality was off the chalks. Definitely felt very welcomed and most importantly, all my questions were answered. Highly recommended!

kars0524

Nov 28, 2016

Had an excellent experience working with Abdullah and Hamad. Both the salesman and the finance manager were extremely knowledgeable and willing to take the time to walk me through every detail to ensure I was comfortable with my purchase decision. Abdullah also took the time to walk me through all the great features of my new RDX. Most importantly, Abdullah was able to provide the most aggressive price compared to any other local competitor. Needless to say this was my first experience leasing from DCH and I must say it's been more pleasant than any other dealership. Would totally recommend and use them again in the future.

marsstacia86

Nov 28, 2016

I just recent brought a 2011 GMC TERRAIN from DCH Montclair Acura. And overall the service there with Keith Mickens and Hamad was great, they treat me like family during the process of being first time owner. I Love my car and hope for the coming year I can own an MDX from them.. Thanks guys for all your help..now commute is much more easier.ONE LOVE

TL-Miguel

Nov 28, 2016

The entire staff was incredibly curdious and welcoming. I definitely recommend for first time buyers like myself, they really made the process an enjoyable one! Thank you Annabel for the excellent assistance!

MaggieM

Nov 22, 2016

My husband and I purchased a new Acura RDX about a week ago. Kirsy, the sales person, was extremely nice and knowledgeable of the product and its features. Special thanks to Kirsy, Joe and Hamad for assisting with the purchase. I will always recommend this team and the dealership.

Rose Lamela

Nov 15, 2016

Good Service and good price. They were very friendly and helpful about questions on the purchase of my new purchase. I would recommend someone to go to this dealership.

ken woo

Nov 13, 2016

I've been to sooo many dealerships. Nobody really ever greeted us, maybe they didn't take us as serious buyers. Annabel came over and actually said hi. I was using the costco buying program so I didn't want to waste her time. Fortunately she was my salesperson. Pleasant and professional we went for a test drive. The Acura RDX we purchased we love. No other dealership would give me their bottom line but that's their problem. DCH is the bomb and Annabel was fantastic, no pressure just service. This is why we chose DCH and will buy again. Thanks Annabel!

Marina R

Nov 12, 2016

I just purchased my 2017 Acura MDX. Walter Goldman impressed me with his knowledge, dedication to his job, impeccable attention to details. He was incredibly helpful to figure out my needs. His expertise and professionalism made my experience with Montclair Acura truly enjoyable. He gives honest advise and is a distinct pleasure to communicate with. Thank you.

Blaque

Nov 9, 2016

Barry was so patient and understanding with me. He offered options without forcing anything on me and gave me honest advice. I would recommend working with Barry if you want some authenticity :)

alex79

Nov 8, 2016

Great dealership with very knowledgeable and nice people . I was assisted by Walter Goldman and he helped me a lot renew my lease and gave me a good deal. Thank you, Acura Montclair!!!

Joan Certa

Nov 1, 2016

Had a great time leasing my new TLX at DCH Montclair Acura. It was easy and I was in and out the dealership quickly. Thank you Lora, Ruben and Jaime for making this lease and enjoyable process!

jimjo1

Nov 1, 2016

My husband and I worked with Keith Mickens in the purchase of an ILX for our son. Keith was knowledgeable, friendly and accommodating. He made the experience very pleasant and easy. I would recommend Keith to friends and family.

Marie

Oct 31, 2016

I went to several dealerships and realized DCH has not only the best price but the most professional staff. I was working with Tony for about 2 weeks before I purchased my MDX.

elno

Oct 22, 2016

I searched through the internet , came in to DCH Acura Montclair and purchased a 2017 Acura RDX. The client advisor that I had the pleasure to deal with was Walter Goldman. He made the buying experience stress free and made the process very easy to understand. I consider myself a loyal customer because my son also purchased his 2014 Acura brand new from the same dealer and also had the same great experience.

Tomm027

Oct 22, 2016

Ten days ago, while driving on Rt. 287 North, my car was smashed by a drunk driver. It was deemed a total loss. As if losing my car wasn't bad enough, I was now guaranteed that my last vacation week of the year (beginning October 17) would be wasted looking for another car. When my vacation officially began, I scoured the internet looking for a reasonable replacement. When I would follow-up on any promising looking vehicles, I would immediately be met by double-talk...or happy talk...or shady talk (think Sopranos).Needless to say, I was in a foul mood as I wandered into the Acura dealership in Verona. Since Acura is considered an upper-end brand, I expected to again be disappointed as I explained my wish for an older, pre-owned car.And then a saleswoman named Kirsy introduced herself.and, within a matter of minutes, she had not only found me the perfect car...but I realized a portion of my vacation may have been saved!I have no idea what type of car people want, or how much they wish to spend, but I know everyone prays to deal with someone who realizes the importance of their purchase and will give them the needed (and honest) information to make the best decision.When I am ready for a brand new car, I am sure Kirsy will be the first salesperson I speak to. She may have the car I want, or she may not...but I can be sure that I will be dealing with a knowledgeable professional.

iamban

Oct 21, 2016

I recently contacted this dealership via the DCH Auto wb portal and was amazed at the customer service that the staff provided compared to other dealerships. To clarify, I was in the market for a Used Vehicle and that too a Honda CR-V.Right from the first contact all the way to delivering the vehicle and getting the new registration, the staff was very courteous and welcoming.

Lazare Wouassom

Oct 21, 2016

The sales agent cared for my needs and put my overall satisfaction at the center of the buying process.He provided me with proper guidance and recommended me the right product ( Acura MDX ).

Ryanv214

Oct 19, 2016

I recently went in to lease a new 2016 Acura ilx and Walter was beyond expectation. This is the second time we have dealt with Walter and he continues to go above and beyond. He made sure we got the absolute best deal and I could not be anymore happier with my experience at DCH Montclair Acura. I definitely recommend them to anyone in the market for a new Acrua.

Al D

Oct 18, 2016

I was looking for a pre owned vehicle ,Honda Crosstour, this dealership happen to have it on the lot, my co-worker Dan had referred me to see Barry Katz. Barry was easy to work with and worked out a deal I could not refuse. I was just planning on looking. Hat's off to Barry!From Al D

kc623

Oct 18, 2016

I had been looking to buy a Honda Civic for the past month, but found the experience of going to dealers to be a stressful nightmare. BUT THEN, I found a 2013 Honda Civic online that I was very excited about and came in to DCH to check it out. I made an appointment with Colleen via email. It was great that I was able to email with an actual person and not a computer.I actually brought my mom to potentially co-sign because I am young and just started my career. I was nervous walking in but was instantly put at ease by the environment. Keith never made me feel pressured and I feel I was treated fairly and with respect. I even spent a long time deciding and asking endless questions and Keith was happy to give me the time and answers I needed. When it came to financing, I was honestly shocked (in a good way!!) by the rate that Jaime got for me becuase of my credit history (including student loans), but I was able to finance without a co-signer and at 1/2 the APR that I was expecting. I ultimately came in under budget and had a stress-free experience. I love my new Civic (the backup camera is amazing) and I cannot recommend DCH Montclair enough!

Marcia

Oct 17, 2016

I'm so happy that I purchased my TLX at DCH Montclair Acura. As soon a I walked in I was greeted by Ann who was lovely. She introduced me to Abdullah Rahmoun, an outstanding salesman. Not only was he knowledgeable but also very patient and caring. I felt important --- not just another buyer. Robert Westervelt, the sales manager, was awesome and insightful. I highly recommend this dealership. I got a great deal and met a group of wonderful people.

Christmi Tassembedo

Oct 15, 2016

It was my first time trying to finance a car they handled my case with professionally and in 30min I was approved. I like the place , the agents was friendly and the service is just wonderful.

Desmond

Oct 15, 2016

This is my third time leasing at DCH Montclair. Walter Goldman worked to get me into the car I desired like it was my first time walking through the door. His follow through during my time at the dealership and his continued follow-up has been impeccable. The rest of the team at the dealership was also fantastic. Hamad Matari was helpful in helping secure warranties to cover the tires and service of the car for the length of my lease. Ann kept comfortable and was very attentive from phone call, to end of my time at the dealership.Highly recommend the folks at DCH Montclair in Verona NJ.Sincerely,Desmond Torruella

dhaden24

Oct 15, 2016

Purchased vehicle with Harry Jones. Harry created a stress free experience and made the process very easy to understand. I never felt pressured into making a decision on the spot.

Frank

Oct 12, 2016

I just relocated from IL to NJ and called on a Friday night to make an appointment for Saturday test drive. Corrina called me asap and Tony/Jaime/Ruben/Keith were superb in helping buy the RDX next day.

Margo

Oct 3, 2016

I arrived late in the day on a Saturday because of a terrible accident that backed up traffic. I had traveled over an hour to look at a white Honda Crosstour that I found on the internet. It was a great price with low mileage and just what I was looking for. After a test drive with Kirsy, my Client Advisor, I was ready to purchase. I already had financing in place with my credit union but Hamad, the Business Manager, made some phone calls and got me a better rate, thereby letting me sign and drive. No need to come back on Monday with a check. Joe Fardella the Pre-Owned Manager negotiated a fair deal on my trade in, although he thinks I got the better end of the deal. Because of the late start, the dealership closed around us and all other staff left but Kirsy, Hamad and Joe stuck around for two hours for all the paperwork to be finalized and signed. Everyone I encountered from Amanda who I spoke to on the phone before making the drive, to the receptionist and especially Kirsy, Hamad and Joe made this an enjoyable car buying experience.

TES

Oct 2, 2016

I was recommended to use Walter from another one of his repeat customers- he worked hard to get the deal done professionally, with respect, and he is a true class act in the sales field! If you want an Acura- Walter is your sales person!

Whittle17

Sep 29, 2016

I usually dread car shopping but this experience was awesome. So satisfied with the service and overall outcome of my vehicle purchase! Lora was great!

Acura rdx

Sep 29, 2016

This car buying experience was terrific. All I had to do was tell Kirsy a little about my life and family. She took it from there. Great with customers never felt pushed and it was a simple decision after going over the price

Crystalx45

Sep 29, 2016

I am giving this dealer 5 stars because the customer service there was excellent! i went in just to look and see what would fit me best and the sales person Kirsy Smith was very nice and super helpful. It's definitely a dealer that i would recommend to others.

MontclairMDXBuyer

Sep 29, 2016

Pleasant experience working with Barry. Patient working with my wife and I, and doing multiple test drives and answering all our questions. All the staff were very courteous and friendly to deal with.

Hated_88

Sep 27, 2016

Very friendly staff stopped in a few weeks ago and got prompt service even with questions I had about the car. Came back two weeks later and purchased the SUV. Barry Katz was a great seller very helpful and knowledgeable.

Hui Z

Sep 27, 2016

We were very fortunately to meet Barry Katz and finally completed my car purchasing pleasantly. Barry is a super nice gentleman. He was very patient to address our questions and take care of all the detailing. Thanks so much Barry!

Miller,Jr51

Sep 27, 2016

I believe I got the best quality service,Barry Katz and his team were great my friends and I and they followed up with me by phone call a week or two after my purchase to make sure I'm satisfied and happy.

Yoon Nam

Sep 27, 2016

I purchased used car, scion fr-s 2013 from Barry Katz. Some dealers are very aggressive on selling and do lots of exaggerated sales speech but Barry was honest and professional. He provided all necessary information and explained very well. Car condition was great, and the price was reasonable. I ended up buying from him after visiting many dealerships and I definitely recommend him!Also thanks to Jaime for the finance. He was also very friendly.

Jess R.

Sep 25, 2016

Lora was super nice and approachable. She was knowledgeable and fun to work with. Made the stress of buying a car alot less. Will be recommending her to my friends.

Nicole Whittle

Sep 25, 2016

My service was top notch and very professional, I really enjoyed leasing my new TLX, great car and service love it! Thanks to Lora Moore!

Sean M

Sep 25, 2016

I had a great time purchasing my new 2017 Acura TLX from Lora. She was very patient and great to work with, Jaime was also great in signing my paper work.

Con H.

Sep 22, 2016

Shopping for a replacement car on short notice can be a daunting and tedious task. We spent a day out with my son looking for a solid and reliable car with low mileage and a manual transmission car, oh... and also at a reasonable price. This is kind of akin to panning for gold; it's a lot of work and most days you come up empty. You also come up against a percentage of dealerships that waste your time, or just make you feel uncomfortable with their sales tactics.We were happy that we landed at DCH Acura along the way. We stopped into DCH Acura because it is a local dealership that happened to be on our route, and was also a place that we had comfortably shopped at for another used vehicle a few years ago, but had not purchased from. At that time we purchased a car at DCH Audi in Maplewood, where we had a very good experience.We were greeted by and attended to by Keith Mickens. Keith is the type of salesperson that I enjoy working with. He is helpful and informative without being the least bit pushy. Keith took us for a test ride without dictating a route, and let us experience the feel and ride of the car rather than trying to sell it to us. Keith offered some history on the car, which gave my family a better comfort level, and shared his knowledge of some of the features that we would not have known about. At the end of our ride, Keith offered additional information on the maintenance that was performed by the dealership once the car came in off of lease, and gave us a list of those items.The next morning Keith called my son to thank us for coming in and to offer us another test ride. We were deciding between two cars at two different dealerships, and decided to go back to DCH first, because it was really where we felt most valued as customers, and because my son really liked the car.We never made it to the second dealership. Keith gave us the keys to have the car inspected at a local mechanic, which took all of thirty minutes. We came to terms with DCH for the purchase of the 2013 Honda Accord Coupe and got a competitive rate on financing through the dealership with US Bank.The finance manager, Jaime, was efficient and informative. He searched a bit to find us a rate that we were happy with, and completed the paperwork like a pro.The dealership seems to be well managed and consumer centric, and is staffed by helpful and friendly people. While waiting for the car to be detailed, we were attempting to remove the plates from our trade-in. A mechanic, who was obviously on break, saw us and immediately came over to remove the plates for us. Several staffers asked us if we were being helped, and offered us water and snacks. We felt welcome and well-cared for throughout the dealership during our entire time there. We drove away feeling that we had been treated well, that our time was valued, and that we got a terrific car and a fair deal with absolutely no pressure.Our experience at DCH Acura has opened our eyes to the Acura brand, and has turned our heads in the direction of Acura as a possible choice for our next new car purchase.

Kirill

Sep 21, 2016

Very professional and friendly service from Keith. Timely and proper followups. Accomodating service with some complications related to the title of my trade-in.Good deal price between my trade-in and the car i was bying.Quick closing procedures.

Jpvecc

Sep 15, 2016

I have bought several cars and Walter is by far the best I have ever worked with. He is a straight shooter and plays no games. His numbers make sense and he is an interest based transparent negotiator. I will never buy an Acura from anyone else.

tom

Sep 15, 2016

Easy buying experience at DCH Montclair Acura, especially because of sales manager Harry Jones. Harry clearly cares about customer happiness, which quickly became evident as I was buying my 2016 Acura TLX as did his expertise. He gave me a little extra attention after my purchase was complete, and I'm guessing that's not unusual for him. Thanks Harry!

lyco36

Sep 9, 2016

Walter is amazing! We were lucky to have worked with him... I cannot recommend him and DCH enough. He's patient, kind, funny and not your typical car salesman. We shopped around a lot, and an Acura wasn't a top choice - but working with Walter changed our mind about the service and solid reputation of Acura. He goes above and beyond for us - as does everyone we met here.

jen lim

Aug 31, 2016

Purchase my Acura from Paul Wong and he did an excellent job to assist me, didn't give the the run around like other place I went to before! Thank you

Tom tan

Aug 31, 2016

Great serivce at Montclair Acura, everyone was so helpful esp my sales guy Paul Wong. He didn't waste my time and very honest with the whole purchase. Good job

randyb

Aug 24, 2016

I came to this dealership to look for a reliable pre-owned vehicle for my mother and from the time we walked thru the door we were treated like family. Latoya Davis greeted us with a warm smile as we walked into the service area looking for a pre-owned salesman. She then walked us over to the sales department and introduced us to Barry Katz who was a very experienced salesman which we needed being as tho my mother has not purchased a vehicle in over 12 years. So he made the process very comfortable for us he explained everything and test drove over 4 vehicles with us so his experience and patience was amazing. And Hamad the finance manager was very detailed and was able to get me a payment I could afford without any problem. This dealership has the proper managemnet and staff properly trained in every area to provide excellent customer service. They offered us water and coffee while we waited everyone was so nice we didn't feel rushed or pressured into anything. I will definetly recommend this dealership to anyone looking for a vehicle new or pre-owned.

carbuyer

Aug 19, 2016

We were assisted by Barry Katz in purchasing a pre owned 2015 automobile and have been extremely satisfied with the courteous and professional approach taken by Barry in an effort to satisfy our needs.We strongly feel that you will be treated in a comfortable and personal manner by personnel at DCHMontclair Acura.Dennis Castell

yitznewton

Aug 18, 2016

I came to DCH to test-drive a new TLX. My Sales Consultant, Paul Wong, had excellent knowledge of the car and an easygoing attitude. He was able to show me specialized features and answer my questions on the test drive, without getting in the way of my exploring the car's driving experience. I am still in the process of cross-shopping, and he didn't pressure me about upgrades or to make a decision on the spot, as I've experienced at other dealerships. Paul drew up a price proposal which was very competitive.As I was leaving, Sales Manager Robert Westervelt came over to greet me, and was immediately able to sense the kind of buyer I am and empathize with my needs, and why the Acura would meet them. No pressure, only a wonderful experience. If I end up deciding on the TLX, I will be very happy to give DCH Acura my business.

Shapiro, Frank

Aug 17, 2016

I was very impressed with the professionalism of the entire staff at Montclair Acura. My primary contact was with my salesman, Walter Goldman. He introduced me to the Acura lineup of sedans and within a couple of hours I signed a lease on a new Acura TLX with the technology package. Walter made the process very simple and he was extremely thorough in explaining the features of the vehicle. I met a number of other individuals at the dealership who were instrumental and getting my lease done quickly and at price that met my needs. I would recommend the dealership to anyone interested in purchasing an Acura.

TLX #1

Aug 15, 2016

It's worth of travel from central Jersey to north Jersey for our Acura TLX purchase. We are very pleased with the service and most importantly we are enjoying our car.

First Ever Lease

Aug 12, 2016

Harry Jones is a true asset to Acura! Back in late May 2016, he hand-held me through my first ever lease experience while I dealt with the trauma of totaling my beloved 2000 Acura TL that I purchased from Montclair Acura in 1999.Harry was personable, professional and always available to answer my questions -- and there were many, about leasing cars and getting the best deal on my new car. He even came to my home to help me synchronize my new 2017 RDX with my garage door opener. However, he took my experience over the top when he left a printed prayer in the passenger seat of the car for me before I drove it off the lot. I was very moved!Harry, thank you for everything and may God continue to bless you and your loved ones.

RJF279

Aug 12, 2016

Looked for a car that was a recent off lease and well maintained. My son recently purchased a car from DCH Montclair Acura and recommended I contact salesman Walter Goldman. I explained our needs for the type of vehicle we were looking for. Walter took the time to show me their complete line of Certified cars and he explained the different models and options. I chose a 2013 Acura TL SH-AWD with the technology package. It was a pleasure dealing with a knowledgeable staff and the after purchase services available to keep the car running like new. It gave me the confidence I made the right choice choosing DCH Montclair.

Roy's car

Aug 12, 2016

This dealership is a class act from the moment you walk in.The front desk, the sales people, the ambience, and the treatment of their customers should all be commended.

Kobe

Aug 11, 2016

My Keith is the absolute,most helpful salesman I've ever come in contact with. He educated me on my previous purchase and showed me where I went wrong, how he can help me and, moving forward, how he would be able to assist with my current and future purchases. I definitely recommend that anyone that needs more info on the purchase they would like to make or just wants a salesman that is honest and down to earth to get down to DCH MONTCLAIR ACURA AND GO SEE KEITH. ???

BetsyTufino

Aug 10, 2016

Keith is the BEST, he is courteous and very professional not to mention everyone was very welcoming and I was treated like family.. No words can express my gratitude for Jaime Borja for all your hard work in getting me my car... THANKS

Long time DCH Acura Customer

Aug 10, 2016

My 2013 MDX was coming due in August of 2016. My wife's ILX was due in October of 2016. I have been leasing Acura's from Walter Goldman of DCH Acura for over 15 years. I trust him to give me the best deal using all the incentives that Acura offers. He knows the technology differences of the new models vs my current cars. I also do my homework and have always found that Walter gets me the most aggressive deals with the lowest out of pocket costs. He got Acura to waive the final three months of lease payments on my 2013 models. I got to roll over all unused milage into my new leases. I highly recommend Walter Goldman and DCH Acura to anyone looking for the best rated cars at the most competitive lease prices. My 2016 base model MDX is great and my wife loves her new base model 2016 TLX. Looking forward to updating my Acura's again with Walter in 3 more years.

New car

Aug 10, 2016

The whole process was easy and relatively fast. Drove away in new car and left old one all in about 3 hours. Have been using for 10 years niw

Scottie

Aug 10, 2016

Walter and the staff at DCH Montclair are top notch professionals. Developing personal relationships with their clients and not just seeing them as a customer. I recommend anyone who is considering their next Acura to stop by DCH Montclair and speak to one of their staff.

Flier Delis

Aug 9, 2016

Robert's service was excellent throughout the process of ending one lease and beginning another. The service at this particular dealership is generally courteous and professional.Hamad Matari facilitated the Financial aspect of the service in a professional and friendly manner.Ann Morongell's initial and follow up service call was courteous.

Arthur C. Crowell

Aug 8, 2016

They "wow" me. I walked out very pleased. They treated, me well.

JON S.

Aug 4, 2016

I just want to let you know that my experience of leasing my MDX was the best dealer experience I have had in 30 years. Besides the price being great, Jose was amazing from the test drive to the final delivery. No real pressure and his knowledge of the vehicle was great. His communications were very professional and had lots of patience when my kids were around. Also, Hamad was great during the financial process, kept the atmosphere jovial and entertained my son. And the conclusion of the matter was that when I walked in, there was a 90% chance that I was going to get my 4th RX350 but the whole experience convinced me otherwise.

PBANDJR245

Aug 4, 2016

I just want to let you know that my experience of leasing my MDX was the best dealer experience I have had in 30 years. Besides the price being great, Jose was amazing from the test drive to the final delivery. No real pressure and his knowledge of the vehicle was great. His communications were very professional and had lots of patience when my kids were around. Also, Hamad was great during the financial process, kept the atmosphere jovial and entertained my son. And the conclusion of the matter was that when I walked in, there was a 90% chance that I was going to get my 4th RX350 but the whole experience convinced me otherwise.

nishi khatuja

Aug 3, 2016

My experience was amazing with my Salesperson, Tony Karakzia. Tony listened to my needs not only during buying the car but also patiently answered all my questions even a month after the sale. Thank you Tony and the staff at DCH Montclair. Definitely the best car buying experience I ever had!

John

Aug 1, 2016

Had a wonderful leasing experience with Lora, Paul and Hamad. I leased a 2016 Acura TLX and they made the experience as pleasurable as possible! Thank you

Alex Sachakov

Jul 31, 2016

I recently leased the 2017 Acura RDX from DCH Montclair Acura. My experience was nothing short of outstanding; Harry Jones, the sales rep, was extremely pleasant and made the experience easy and enjoyable. He was not only professional, but went above and beyond in making sure I was comfortable with the new car. Highly recommended!

BigDave

Jul 30, 2016

My experience started with my Salesperson, Kirsy Smith. I was not sure if it was best for me to lease or buy and was deciding between an MDX and another luxury brand. Kirsy listened to my needs and said the 2017 is what I was looking for. With her help I got the car I wanted when no one else had it. I was able to get all the accessories I wanted installed at a price I could live with. Thank you Kirsy, Jamie and the staff at DCH Montclair. Definitely the best car buying experience I ever had!

Boakai

Jul 30, 2016

I purchased a 2013 Acura TL Special Edition. Harry Jones made the sales experience quick and painless, just the way I like it. During the entire sales process, he was professional, courteous and got to know me as a person and not just a prospective buyer. Harry also called a few times after I purchased the vehicle to see how I liked my new purchase and to make sure everything was going well. I have made several trips to the dealership to pick up plates, registration, etc and my experience with each person I came in contact with was great! I definitely recommend visiting DCH Montclair Acura if you are looking for a smooth car buying experience!

Carguy1

Jul 30, 2016

I stopped by the other day just to look around. When I walked in I expected to be pounced on and pressured into buying a car. I ended up having the exact opposite experience. Robert Colon greeted me politely, answered all of my questions and assured me that there was no pressure from his end. He explained that he takes his title of client advisor very seriously and would be here to help when I am ready. I am looking forward to working with him when the time comes. He is a true professional.

kiaw810

Jul 30, 2016

I just want to thank Barry, Jamie and Nick for all of their help and hard work. I got the car I wanted at a payment I could afford with no Hidden fees or a bumped up interest rates. Jamie and Barry worked really hard for me and I appreciate them for that. If you want to go to a real dealership and not a shady car place choose DCH Montclair Acura and ask for Barry.

lmb830

Jul 30, 2016

This is the 3rd Acura I have leased from them! Harry was very helpful and I walked out of there very happy with my new TLX!

Mariusz Sienkiewicz

Jul 30, 2016

My wife and I recently leased 2016 Acura MDX. Our experience was great. Harry Jones was our sales person. He made sure we were happy with the deal that we got and also explained everything about the vehicle. Harry made leasing process enjoyable. Definitely a person to go to. Highly recommended.

Kristinamvella

Jul 29, 2016

I'm in the military and I started working on buying this car just a few days before I came back from deployment. I had 1 day to purchase my car and they made the process incredibly fast and easy. Everyone that works there is friendly and my CPO is in immaculate condition and they don't try to rip you off. I've purchased a few cars from multiple dealerships and this was by far the best experience I've had yet!

Carlos89

Jul 28, 2016

Kirsy made my shopping process very easy. I knew what I wanted and she made it happen. We had some obstacles to overcome and she made it possible to even drive th new car to my home. I would recommend this dealership to anyone looking for a car.

Hoaibao

Jul 28, 2016

Everyone is so nice and very helpful at the Montclair Acura dealership and especially Keith Mickens. They made me feel that I am part of their family and very transparent.

Satisfied Customer Al

Jul 27, 2016

I searched the internet for a slightly used Acura MDX with low mileage and found one at DCH Montclair Acura in Verona NJ.I called and first spoke to Corrina Rodriguez laying out the specifics of the SUV I wanted. It was a 2015 Acura MDX. From the picture, it looked like the interior was white or off white. Corrina told me that it was light gray so I asked her to please confirm and when she returned she kindly did confirm the light gray interior and told me the car was very clean. So I made an appointment to see the car. I met Keith Mickens, the used car manager and my experience got even better. The following is an excerpt from the thank you letter I wrote him:First of all, thank you again for everything you did. You and your team took very good care of Marie and I and Id like to tell you that this was the most pleasant experience Ive had with a car dealership. My intention was to see the car, test drive it and think about it for a day or two before making a decision whether to buy it or not. It was refreshing to see that the car we bought was exactly as advertised, there was no bait and switch like I expected and no pressure. It was well worth the trip from Connecticut. Marie and I love the MDX.Thanks again,

Frank the Tank

Jul 26, 2016

Great experience. From Alyssa who set up my visit to Barry who was my salesman. Nick and everyone else at this dealership. Felt very comfortable. They got me out of a bad deal and into a great deal. Thanks to everyone

Jimmy

Jul 26, 2016

Salesperson was very professional and patient. Knew her stuff very well, did not feel like I was being hustled or rushed. Would definitely recommend to someone else.

Iwonkakot

Jul 25, 2016

Robert was very pleasant and helpful. He helped me pick the car that was right for me. Also was very friendly and we got everything handled without 0 problems. The best experience by far financing a car. Everyone was also very polite.

Goelpu

Jul 13, 2016

So far the best car buying experience. Barry was very understanding and did not put any pressure on anything. He let me make the decision and supported me with the decisions I made. I will recommend him to my family and friends without any hesitation.

rogernyc

Jul 12, 2016

We had a great experience with Lora. She helped us get the lowest possible price, and helped us towards the final steps with a few extra perks. It was for my wife's birthday, and Lora even had a huge bow as surprise for her, and even had 3 smartphone camera guys stationed to get her reaction video! The manager Hamad was also very nice and helped us get all the extra warranty protection we wanted at no extra charge. The best part about it was that I didn't feel like I was being "sold" anything or "pressured" into anything, but that I truly got the best deal. I did my research and shopped at various dealers and this was by far the most casual and honest environment. I was treated with respect here, and I really appreciate that. Even though we spent hours with Lora, she was so patient with us! We'll be coming back to her for our next Acura.

Tmcgar34

Jul 12, 2016

Everyone was very helpful and knowledgable. I would highly recommend this Acura dealership. I have been a satisfied customer for 6 years and did not feel pressured or forced to make any decisions.

Kem

Jul 8, 2016

I had the good fortune of meeting Walter Goldman 3 1/2 years ago when I bought my first Acura. I asked for him this past May when I leased a new TLX. In short, he is a fine salesperson. He answers any questions that I ask, is patient (for those of us who are technically challenged customer ;-), and follows up with any concerns and feedback I requested. On two occasions, since I got my TLX, I have returned for more specific information: In both cases he took the time to go with me to the automobile, and again clarified my concerns. In three years.......?.......... I will ask to have him help me again. The Acura is a totally enjoyable driving and riding experience.

BRIANANDLAUREN

Jul 6, 2016

We leased an MDX from this dealership last July and were so impressed with the customer service. Our advisor was Jonathan Liu - he went through every detail of the car and was able to answer any/all of our questions. He was not pushy at all and made us feel extremely comfortable. Fast forward 1 year later and we were ready to add a second car to the family. We looked at other brands but kept thinking we should just return to the dealer that made us feel the most comfortable. We have now leased 2 cars through Jonathan and couldn't have been happier with his helpful and efficient service. He and the rest of the team at DCH Acura made our experiences wonderful!! Jaime in finance was also extremely helpful and gave us great incentives to cover both cars! We look forward to continuing to work with DCH in the future!

CeislerMsandino

Jul 4, 2016

We worked with Robert Colon who helped us find the Acura that was right for us. From explaining how the various models differed and entertaining our numerous stupid questions, to letting us test drive different cars and working with us to settle on a price that fit our budget, Robert was knowledgeable, patient and very professional. I would recommend him and DCH Montclair Acura to anyone.-Chris & Marvin

satisfied customer

Jul 1, 2016

I was coming off my third straight lease with DCH and my sales person Walter Goldman was there again to expedite the transaction. He presented me with all the options I requested and helped me make a quick and decisive decision on the ILX...

Jimmy

Jun 30, 2016

I went to several dealerships and got the best price from DCH. Tony K was very patient with me as I went to other dealerships. He had the best prices and great service.

Michelle

Jun 30, 2016

I bought my Acura MDX from DCH Montclair Acura about a week ago. Such an amazing experience Tony K and Jaime work great together. Go see them if you are interested in a Acura.

Perry

Jun 30, 2016

Paul wong was great sales person! He really did took his time and help me find the right car and the color that I want! I would recommend anybody to buy a car from Paul! Keep it up

BrianS

Jun 30, 2016

DCH really showed me that buying a car need not be a dreadful experience. I called to make an appointment to see a TLX. When I arrived they had assigned me to a salesman and the demo was sitting and waiting for me to arrive and take a drive. When I sat down to discuss a price the salesman did not need to make 5 trips to the manager. When I picked up the car everyone involved were quick and professional. I would buy another Acura just due to the purchase experience. Finally my salesman Harry Jones was a real professional.

ellagirl

Jun 30, 2016

Can't say enough about sales consultant Lora Moore. She was patient, knowledgable and made my experience very personal. There was not any question she could not answer. Working finance with Jaime Borja only confirmed the quality of the staff at DCH Acura of Montclair.

Francisco

Jun 30, 2016

I have bought previous cars from 4 different dealerships in past years. In the past month I have been to 5 different dealers looking for a used BMW and after dealing with pushy, rude and sometimes deceitful dealers. I finally came accross this dealer. From the initial call to find out how later they were open the service was absolutely superb. Every person I communicated with at this dealership was, courteous, patient, but most importantly they were to my bewildering surprise honest and upfront. I think I appreciated that most of all Keith was the sales person, if he did not know something he just said, I dont know let me find out, rather than lying like other dealers. They were very honest and knowledgeable on the financing front Jaime was great. Even Nick who drives a hard bargain allow me to walk away pleased. I always find something to complain about but these guys so far have been unbelievable. I would recommend this dealership to anyone, looking for a fair deal, and knowledgeable reasonable people willing to work with you. I went in to look a a car and bought the same night. Keith actually close the dealership down close to 11PM to make sure everything was done. And even at the last minute when I was ready to leave he never rushed me, and made sure all my questions were answer. Even call me the next morning to ensure there were no issues. What else could you ask for? Go here.

Ron

Jun 30, 2016

Hello, I had an really good experience and excellent customer service since I arrived to Acura, the sales person was awesome !! I can't possibly say enough good things about her who's name is Lora Moore , she helped a lot in the whole process, she was kind, thorough, patient and explained to me how the car works. The Finance person Hamad Matari was also terrific and pleasurable dealing with finalizing everything including maintenance plans, extended warranty etc.,. In between visits and phone calls my infrequent dealings with Robert Westervelt the office manager were most informative, sincere, reassuring and pleasantly humorous. I have been car shopping for the last month and the DCH Montclair Acura staff handled themselves better than any other dealership I have gone to. I truly felt heard and supported by these fine sales people. Never did I feel any pressure. It was more like working with friends. Car buying can be very stressful, but our experience was fantastic! Be proud of the service you are providing. , I felt very comfortable, thank you so much, you folks did an extraordinary job. So I'll just finish by saying that I will definitely be referring other prospective buyers to your particular dealership, thanks again.

Tripuka

Jun 30, 2016

Keith Mickens was great. No pressure and easy to deal with and communicate. Sale was smooth and my vehicle is great. He did exactly what he said he would do. The were no typical cars sales punches pulled here.

Acura4life

Jun 29, 2016

I was shopping around for a new Acura MDX and after visiting several dealerships- the experience I was given at DCH Montclair Acura was absolutely amazing. Everything they said they would do- they did. They offered me a hassle free experience, and broke down all the figures. They are 100% full disclosure and Ruben Arcila is a true professional. The level of service I was given was unlike anything I had ever expected.I will return and I will refer everyone I know.

olga2016

Jun 29, 2016

I recently bought Mercedes-Benz from DCH Montclair Acura and I must say that the team worked very hard to make sure I drove away in a new car the same day. Everyone was very professional and my experience at Acura was great.Keith Mickens is a very pleasant gentleman (employee at Acura) who let me test drive the vehicle prior to its purchase. He made the process of buying a car easy.

mv9000

Jun 27, 2016

I had recently bought a used BMW from DCH MONTCLAIR ACURA. Barry Katz was our sales associate. I had shopped around and gotten bad vibes from most dealerships. Barry greeted us and was nothing but transparent and professional throughout the whole process. Everything was laid out in detail from the fees/pricing etc. He made accommodations to get the car i wanted within the price range i felt comfortable with. I would recommend anyone i know looking for a car to Barry and DCH Montclair Acura. Great experience and environment.

Juanita

Jun 25, 2016

I had shop around for sometime. At least 3 months. At my 2nd visit at DCH Acura I found exactly what I was looking for. Johnathan Liu and Hamad are excellent. I love my professional service I recieve from this dealership. The polite and kindness is unmeasurable. I appreciate them and will return to this dealership for my second vechile.

MissMaryMack

Jun 20, 2016

my experience at Acura , was as always, EXCELLENT! That is why I have gotten into my last 3 leases with only them. Robert Colon, was professional, thorough , and very polite. I also love the way everyone works together to make the experience complete for the buyers. My experience there was very personalized, I recommend EVERYONE looking to get into an Acura, to please see ROBERT COLON! he also has very great co workers, the GSM Ruben and Hamad Matari. I'm so satisfied with just them alone, Ill STAY with Acura another 12 years! THANK YOU loving my new TLX

NJretired

Jun 19, 2016

I decided to purchase a new Acura because the 2003 Acura TL I was driving had given me years of stress- free and enjoyable ownership. I had been taking my Acuras for service to DCH Montclair for almost 20 years and have always had very pleasurable experiences with results of repairs. I was nervous about buying a new car after so many years (being a senior citizen, I admit the technology intimidated me), but Harry Jones made the entire process easy. He patiently went through everything and was always available (and still is) in the following weeks and months when I had questions or needed to review certain functions of the car. I have to say that Harry has been the best car salesperson I've ever dealt with.

Vitaliy Z

Jun 13, 2016

While leasing a 2016 TLX at Montclair Acura, the process was straight forward. There are no games. The price I was quoted was exactly what paid on the day I signed my lease. NO sneaky moves at all. Walter Goldman was very knowledgeable and extremely helpful, down to earth and very easy to communicate with. He is also very responsive to phone calls and emails.

DA

Jun 12, 2016

The whole staff is amazing! I bought one car a few months ago, I was so pleased with the service and experience that went right back to buy my second car.

Klever

Jun 9, 2016

Exelent costumer service just least a 2016 mdx I had a wonderful experience with all of them especially with Mr Walter Goldman he help me step by step to go true with my new car thank you for everything looking forward to do business in the future

Lauren&boris

Jun 5, 2016

Went to DCH Montclair Acura on May 30 and was very happy with the service and staff. While I was waiting they had hot dog, hamburgers, and chicken for their customers due to the Memorial Day holiday. Otherwise they also have donuts and coffee too. Robert was my salesperson who was very knowledgeable about the car and the options that go in it. I would recommend the place and also the salesperson. He went the extra mile to get the deal I was looking for. Also the management department was very helpful and went the extra mile for me. Which I appreciate everything that they did for me and I very happy with my vehicle.

D KENT

Jun 4, 2016

Barry was very friendly, considerate & extremely professional. Made the experience easy and quick as could be. Would definitely refer Barry, Robert Westervelt and the dealership!

anthony polizzi

Jun 3, 2016

The entire experience was positive and supportive. Everyone was courteous, knowledgeable, and dedicated to excellent customer service and seeing that I was happy with my purchase. I highly recommend Acura and this dealership in particular.

bobd

May 31, 2016

I been looking for a mid size SUV and finally decided on the Acura RDX. My experience at DCH Montclair Acura and my sales person Robert Colon were excellent. Robert C was great to work with and I liked how unlike other dealerships, he was not pushy and was able to answer all of my questions and great follow up. Robert C & Robert W was very helpful in addressing my pricing questions.Everyone here was very welcoming and I'm glad I got the RDX here. Definately recommend Robert C and DCh Acura for future business.

rgryz123

May 31, 2016

I purchased my second Acura MDX from Walter Goldman. My first one, a 2005 MDX, actually saved my life as I was in an accident that left my MDX totaled. The buying experience was a pleasure from such a knowledgeable and helpful sales rep. The whole experience couldn't have been better,,,,,from the test drive to signing the papers Walter was there right with me. His professionalism was exceptional!! I would recommend that everyone looking for a quality dealership visit Maontclair Acura!!

jvinci17

May 30, 2016

Barry was very helpful with my recent purchase of my Acura! He is very knowledgeable and went over all the cars features and made the buying process a breeze! this is my first time at DCH montclair Acura and i will defiantly be back!

Dcarbajal

May 27, 2016

I had a great experience! The car was posted online and I fell in love once I first saw it mind you I live like an hour away from the dealer. The car of my choice was a Scion XB 2005 very low mileage and intact condition, stick shift, electric, & spacious. (The pictures were great quality.) When I went to the dealer I knew I wasn't going to go home with out it. My experience was great and everyone who helped me had a lot of patience. Miss. Moore was so kind and jolly and she had a bright smile, her attitude was more than welcoming! More than anything her follow up calls and how she answered/answers all my questions are great work ethic that she provides in sales/customer service.

Emilia123

May 25, 2016

I can recommended this dealer, the salesman were really nice, she anwser all my questions, she had patience and concerns about us, we get really nice deal.

BINHAN0725

May 24, 2016

Very professional on my purchase BARRY the sale man is very careful & go all the detail with me , very nice gentle man , 2005 WHITE ACURA RL is a great price excellent condition , great place to buy used car . NICK & ROBERT BY THE MIDDLE DO THEIR WORK WITH COMPUTER is very profesional with me , HAMAD & THE STAFF THEY WILL ASK YOU IF YOU NEED HELP , THE FRONT DESK IS VERY POLITE very pleease , I WOULD RECOMMEND BUYER TO CHECK THEM ELSE FIRST IF YOU LOOKING FOR A CAR OF YOUR OWN .

Mareen

May 24, 2016

Best experience of any car dealership visited! We were looking to replace a Honda but ended up here because 2016 Pilot was not available at the time. Also, sales people at other dealers were not so pleasant, easy to deal with, knowledgable or forthcoming with information. Everyone we encountered here was pleasant, professional and very approachable. We worked with Lora Moore who did everything right! She is knowledgeable, happily answered all questions and gave us as much information as she could. She seems very genuine and interested in satisfying customers as opposed to just selling another car. Also, the staff here appears to actually enjoy working here and with each other which results in such positive customer interaction. I've also had several follow up calls from Lora and the service department to answer any questions or provide additional information. Not only sales oriented, truly customer oriented. I highly recommend DCH Acura of Montclair and Lora Moore.

B Zeug

May 20, 2016

DCH Acura in Montclair NJ made the lease of our MDX incredibly easy. Harry Jones found the car we wanted, had it delivered and had the paperwork prepped in less than 48 hours. The whole experience was very friendly, professional and flawless. I dropped off my old MDX and jumped in the new car with all paperwork complete in less than 45 minutes. (thanks to Jaime Borja as well in Finance). They did all this so I could get in under the wire to take advantage of a promotion that helped me save money. DCH Acura puts the consumer first. I'd also like to add that their service department does the same. They make that whole process run smoothly too. Awesome dealership!

pmartindavis

May 16, 2016

I had an excellent experience working with Tony in purchasing my 2014 MDX. He was informative on the vehicle and attentive to my needs and my family needs as well. Tony knew about all the features and benefits of the vehicle I was purchasing and made the process as streamlined as possible. Being a former sales person, I can appreciate Tony being open and honest.

Laura Angelo

May 13, 2016

The staff at DCH Montclair Acura are very efficient and friendly. When picking up my new car they were very helpful and informative. I would definitely recommend this dealership to everyone looking to own/lease an Acura.

Norm car

May 13, 2016

Lora Moore and tony the manager wee both knowledgeable and great people to work with. They also offered a great value for the car.This is a great dealership to buy or lease an Acura

Srini

May 12, 2016

I was lucky to with Lora Moore for the purchase of my Acura RDX. She was very professional and courteous. She took the time to accompany us on the test drive and explain all the different aspects and functionality of the new 2017 Acura RDX. She was exemplary in her pricing negotiations and was sensitive to the fact that I had already done my homework. We were able to agree up on an excellent price (for me) in just a few minutes. I would highly recommend working with her; it was my best new car buying experience. Srini

JENNAMIG1412

May 5, 2016

I found the car that I was looking for at a great price. I couldn't believe the savings that I got over my 2012 Acura TL. The salesman answered all my questions and didn't pressure me into buying any options that I did not want need>

C123

May 2, 2016

They provided the time expectations beforehand and discussed all options , etc and met it. Everything was setup and thorough and we were processed in the expected timeframe.

Jessica Cheng

May 2, 2016

I originally had a deposit down on my Acura RDX at Curry Acura in Scarsdale but the day before I was supposed to pick up my car, they were extremely rude, disrespectful and not accommodating at all as to what time I could pick up my car. Late Friday night/early Saturday morning, I spoke with the sales team at DCH Acura in Montclair and they were amazing from start to finish. They were able to match the exact deal I got at Curry and more. The customer service and attention to detail was incredible. Robert Colon, my Sales Rep, was very friendly, quick and not pushy at all. Tony Drewery, Sales Manager; Hamad Matari, Finance; and Annabel Galarza, Internet Sales, were also great to work with from start to finish as well. They were straight to the point and didn't try to push me around. Robert and Hamad got me in and out as fast as they could and I must say it was certainly one of the best experiences I've had working with a dealership. I would most definitely recommend working with them and DCH to all my friends and family looking for a new vehicle.

Bill C

Apr 30, 2016

This is now my third car from Tony K and DCH. The only dealership that doesn't play games with the customer. The show you the lowest payment upfront and they don't do the back and forth game. I even shopped Tony this time and as he promised he was the lowest price in the area.

Stacy

Apr 30, 2016

My first trip to Acura and I had excellent service from Tony K. He was a pleasure to work with and very professional. We'll be back!

Steve

Apr 30, 2016

Thank you Tony K for such an excellent experience. I've bought 3 cars from Tony and I've sent friends to him as well.

Gulfking2

Apr 26, 2016

Found the car I was researching in my price range - great advertised price. I dealt with Keith Mickens and he worked with us and made the process go so smoothly from arrival to departure. He certainly knows how to treat people. Keith was professional and connected with us. I would certainly recommend working with Keith Mickens. I love my new car! Thank you Keith and the team at DCH Montclair Acura.

Latoya23

Apr 26, 2016

This dealership made sure I walked out of there with a car and at a good price... They really helped me even with the tight budget I was on... I really appreciate everything they did for me.

Jasmine123

Apr 25, 2016

My experience with Acura Montaclair was great. Everyone was amazing, very helpful and the wait was not long at all. The best experience so far buying a new car was with this dealership. Happy customer!

michcont

Apr 21, 2016

This is my second car from DCH Acura and I have nothing but good things to say. I worked out a deal over the phone. I showed up all the papers where ready to sign. The car was cleaned and ready to go. We were in and out with in the hour..... Both Harry and Alyssa are a pleasure to deal with.

kamisia1287

Apr 20, 2016

I usually do not do any reviews, but ACURA DCH MONTACLAIR deserves for everyone to know how amazing everyone is there. This is my second time purchasing a car from them and there is nothing I can say except ALL AMAZING things. Jonathan IS AMAZING. He is not your typical sales guy that stands over your shoulder and hounds you down. He gave us all the facts,numbers and let us decide on our own. He called us to see how the car was doing a couple days after. When my plates came in they called to let me know that they can be picked up but because of my schedule they told me they can over night them. Jonathan is your guy to go to . Will be seeing him when its time for my next car 100% BEST DEALER I HAVE DEALT WITH THUS FAR!!

Drew123

Apr 19, 2016

Buying our 2016 Acura RDX was the best experience we ever had with a car dealer and their employees. Lora Moore was very helpful in our selection of which car to buy. I always dreaded the thought of going to a car dealer for such a purchase. No "what can I do today to get deal" and no "let me talk with my manager". Definitely would recommend dealer and Lora to friends and family looking for a car.

19Mistyln

Apr 18, 2016

I purchased an Acura TL from DCH Acura in Montclair. Throughout the process I worked with several staff members and managers, all of whom were very friendly, informative, and helpful. In particular, Keith Mickens and Jaime Borja went out of their way to make my experience a pleasant one. Even though their location is 45 minutes from my home, I plan on going to DCH Montclair for all of my auto service needs and most likely my next car purchase. Their team is top notch, and I trust the people that work there.

Bravoclarissa

Apr 16, 2016

I went into this dealership as I have been to many. Interested in buying a new car. Don't know what make or model I want. Then there was a young man named Robert he made my experience in a dealership wondeful. Robert was very knowledgeable. I did not buy a car but when I do it will be with this dealership and with Robert Colon. Thank you for a great experience and great sales men.

Latifa

Apr 16, 2016

My experience with Lora Moore and Hamad Matari was everything I hoped for, fast, easy, no pressure, and attentive. What more can I say I went home with what I wanted. Outstanding experience!!

Dstannard

Apr 15, 2016

This was our first car purchase in years. Barry and Jaime made the process easy, and weren't pushy at all. I have already recommended to others.

mvsrdx

Apr 13, 2016

Walter was fantastic, easy-going, very knowledgeable, and never pressured us at any point. spent a good amount of time with us, any question we had, he responded immediately. Excellent experience buying our RDX.

frisisir

Apr 12, 2016

My first Acura, I mean. I've had back to back TSX's, and now in a TLX Tech. I couldn't be happier with the car. Fair warning, it's a lot of car... Walter definitely knew the ins and outs with the car. The sale part of it was easy. With this being my 3rd Acura from DCH, it was all formality. The key was having someone like Walter to help through all the tech stuff. Extra shout out to Hamad, the business manager, who wrapped up the paperwork. Let's face it, buying a car is a scary thing sometimes. Between the 2 of them, I felt comfortable the whole way through. I was excited driving off the lot. Thanks guys!!!

Jomartinez042

Apr 12, 2016

Acura's are a great car from the interior to the exterior. Acura's are sold through out the country. However, the service you receive at DCH Montclair Acura is one of a kind. My sale's rep. was Walter Goldman, he is very polite and professional. In addition, Mr. Goldman professionalism made the feel very pleasant. This is my second second Acura that I have perchased from Walter and I intend to purchase another one when the time is right.

juda slomovich

Apr 11, 2016

Picked up yesterday my 2016 ILX for my daughter .This is my fifth Acura at this dealership. Tim , Barry and Hammad are true professionals , once again my experience was exceptional.

Qwerlkj0

Apr 11, 2016

Just picked up my fourth Acura this week! Love my new RDX!!!Walter and the entire team is great. They are very professional and take the time to listen and make the process a seamless event. I even enjoyed s cappuccino while there!!!

robert c

Apr 9, 2016

This was the first time we leased a car and our gracious sales associate, Lora Moore, guided us through every step. She patiently and clearly explained everything involved in a lease, from insurance to lease down payment to registration. As well the Acura we bought had advanced technology such as rear camera, cell service, setting seat positions and side mirrors whose operate Lora clearly explained. The finance manager Hamad Matari expertly guided us through the finance documents. We love the car and recommend Montclair Acura without hesitation.

Gneil

Apr 8, 2016

They were very professional and open in their dealings. The transaction went very smoothly and we can together on a price quickly. I was very pleased with all aspects of my experience.

PeteL

Apr 5, 2016

I purchased my 6th MDX last week at Montclair Acura. The purchase started out on line with Anabel she was excellent gave me the pricing options and actually quoted (approximately) my trade in sight unseen. Once the pricing moved into my range I visited the showroom. The new MDX has some major changes from the prior year and Robert Colon thought I should drive it. He was right the changes were substantial but still the same Acura quality and excellence. My wife needed more convincing with the push button trans. Once we agreed on price we were out the door in 10 minutes, returned 2 days later signing took about 10 minutes and 30 minutes with Robert to learn the new features and we were on our way. Seemed so much shorter than in the past and we liked that! The manager Robert was a great guy we shared some common values. Great experience and I can be a complainer

Noura

Apr 3, 2016

Robert Colon was very professional and courteous. He was very genuine and helped get us a great deal. Was surprised by the quick and efficient service. Will definitely recommend everyone I know to him.

juangalcantara73

Apr 1, 2016

Fabulous time with Robert Colon:professional, conscientious, polite, patient. Will recommend everyone I know to him. So many dealership I have visited in the last year. Never, have I been so please to see such a young individual with so much respect for his customers. Thank you Acura for hiring this wonderful young man. All my friends and family look forward to future business with this young man.

Christine

Mar 31, 2016

I was recommended to this acura dealership through a friend, and I highly recommend it myself. I sat down with Robert Colon who was very helpful, friendly, and gave me alot of information about the different options I have. Although I am still not ready to purchase a car, as soon as I am this is the place I will be coming to.

Jeff

Mar 31, 2016

This is my third car with DCH Montclair and Tony K. It is always a quick and smooth process with this dealership.

Jeff B

Mar 31, 2016

This is my third car from DCH Montclair Acura and Tony K. Every time it is quick and smooth.

Jeffm

Mar 31, 2016

I went into the dealership and a young man Robert Colon helped me by answering all my questions on the TLX. I am not yet ready to make a decision as I still have my lease for a couple months, but if I do go with Acura Robert has my business. He was very informative, polite, and not pushy at all. I can't say the same for most salespeople at other dealerships I've visited. Montclair Acura better not let him leave! Look forward to working with Robert and DCH in the future.

MIke S

Mar 31, 2016

This was the first time I bought a new car and was very worried how the experience was going to be. I got introduced to Tony k and he knew a lot about the MDX. I wasn't to sure if I should lease or buy my new vehicle. He expained both options and I chose to lease. Thanks Tony and the DCH team.

Jenny21

Mar 31, 2016

I am an Acura owner and have been for 20 years. My first car was an Integra that I purchased in 1994. I have been to several dealerships for service and I always felt uncomfortable. I am a gay man and I can tell when people are making fun(snickering etc.) I brought my car into Montclair Acura for routine service. I had a gentleman named Vic that helped me and he was the kindest,friendliest service rep I have ever had! He treated me very well & kept me well informed the entire time my car was in getting the repairs. I liked the dealership so much I waited even though I was offered a loaner car. I am recommending the service department to all my friends & family especially Vic. Thank you Vic I will never go anywhere else to purchase a car or to get service on my MDX. I hope he reads this review-he was so kind and knowledgeable. I am looking forward to my next visit.

val

Mar 31, 2016

I found my car online... contacted and worked out fair and reasonable expectations online with Colleen remotely (very attentive), and then Tony Karatzia (sales rep) pulled it all together meeting my expectations with a reasonable deal all things considered. Tony was very professional and came across as a well spoken gentleman. Very congenial also... the kind of guy you could have a beer with over some good conversation. I'll probably name my first born after him :-)A+ highly recommendedVal K

whisspy2

Mar 29, 2016

I purchased a pre-owned infiniti 2 weeks ago from DCH Montclair Acura. Keith and Hamad were friendly, knowledgeable, and most helpful. Thank you,Tamika

Keshan

Mar 23, 2016

Customers service is great .They do an amazing job of helping you out dealing with my situation .Everyone is friendly and would ask if you needed help in a respectful manners way and the price is good.

sgraca90

Mar 18, 2016

I recently went to DCH Montclair Acura based off of a recommendation from a coworker. My father had just purchased an Acura at another dealership and I had every intention of going back. We went here just to get some pricing, and immediately were greeted and treated with such respect. I began my car buying process with Lora Moore, and I cannot stress enough how amazing she was! From the beginning, she listened to what I was looking for, made recommendations based on what I told her, and worked with us to get the best price. She never pushed me into purchasing immediately, and once I made the decision, she made the car buying process so incredibly easy. She was very knowledgable and never tried to persuade me with anything else. Buying a car can be a hassle, but Lora took the stress and anxiety out of it. We will definitely be back in the future, and I definitely recommend Lora to all for a great car buying experience!

ldrake71

Mar 11, 2016

Thanks for making my buying experience a pleasurable one. Keith Mickens was great, & i love my 2006 Acura MDX. Thanks for the great experience, & will sure be back in the future.

blancocarro

Mar 10, 2016

THE SALES PERSON BARRY KATZ HAD A LOT OF PATIENCE . HE HELPED ME AND MY HUSBAND TO WHILE DRIVING WITH US IN THE CAR WE LIKED. VEGA FAMILY

Seane

Mar 6, 2016

My husband and I were so excited to purchase an Acura MDX today. Went To DCH Acura in Montclair, NJ. This dealership is located within two miles from our home so it was very convenient. Started to look at cars outside and no one approached us. Okay, so we went inside where all the sales people were sitting around or standing around chatting. NO ONE EVER APPROACHED US!!!!! We saw the vehicle we wanted and a sale was missed today. I guess DCH Accura only entertain helping certain people. Maybe I should have worn a ballroom gown instead of Jeans. I'll spend my hard earned money elsewhere.

Seane

Mar 6, 2016

My Husband and I went in to purchase a vehicle. We looked at vehicles on the outside and no one approached us. We went inside the showroom where there were quite a few salesmen idling around and yet no one approached us. This has never been my car buying experience before. I guess DCH must be racking up the sales if they don't need to approach interested customers. I'll take my money elsewhere. If customer service doesn't matter to you then this is your place!

Kaneoo

Mar 5, 2016

Walter Goldman and the DCH Acura dealer made it very easy to trade in my 2014 MDX and drive out with a 2016 MDX with ease. I recommend this dealer for their ease of dealing and professionalism.

Junior

Mar 4, 2016

Thanks guys for making my buying experience a pleasurable one. Walter was very knowledgeable about the 2016 MDX that was purchased and the differences from my previous purchased vehicle..

Shah Rogers

Mar 4, 2016

I recently purchased a 2012 Honda Accord from DCH Montclair Acura. My experience was top notch from the moment I stepped into the dealership. Now that I have had my Honda for a few months, it is now time for my first oil change. I was a little unsure of the process so I reach out to a Latoya Davis and she informed me of exactly what I needed to do. She offered to set everything up for me when I was ready to come in. She even offered to give me a follow up call to remind me to set the appointment. Its so amazing to me that the customer service level is still exceptional even after the sale was made a few months back. This is what I call going the extra mile. I will definitely refer friends, family, co workers, and when my kids are old enough to drive I will purchase their first car from DCH Montclair Acura. Thank you so much Latoya Davis for your continued service.

Sima P

Mar 4, 2016

I have bought multiple cars from Walter Goldman, including my newest car today! He is the only sales representative that I trust and the reason my family, friends and I keep coming back to DCH Acura. He is courteous, professional, knowledgeable and trustworthy. He has made my car buying experience a real pleasure and I know we will be back soon. I can't recommend him enough!

gvelez916

Mar 3, 2016

So happy with my RDX and the exceptional service provided by Walter Goldman! This is my second acura, and both times I was extremely satisfied with the efficiency of DCH Montclair Acura.

mishaneff

Mar 2, 2016

Walter Goldman was wonderful, kind, and extremely knowledgeable regarding all of the Acura features and products. He spent time with us going over every single tech feature of the car. Great service and we will definitely be back for our next car.

Natalialubas1

Mar 2, 2016

I wish i could give them more than 5 stars. From the moment I walked in to the moment I left I felt like I was being taken care of by family. My consultant Walter has the patience of an angel, as I can be indecisive. I highly recommend to get your car at DCH Acura. It was just the best experience and I couldn't be happier!

Nicole1

Mar 2, 2016

i would recommend DCH Montclair Acura to everyone I know !!!! There wasn't any pressure about buying a car and they treated me like I was at home. Latoya was great to me her customer service experience was Exceptional great and a warm personality . Any questions I needed answered Latoya took me step by step, she was very very helpful. I'm happy that I choosed DCH my second family.

David786

Mar 1, 2016

i been buying car for the last 20 years , this is the best experience i had , the sales person , Paul Wong , give me all information , follow up w me , even i am now ready to buy now , ( i need one in July , ) i will buy from him and w DCH Montclair Acura , just excellent services .

kla

Feb 28, 2016

I went to DCH Montclair Acura to see about leasing a car. I left there that same day with a new Acura TLX which I love at a very reasonable price. I traded in my 2005 Acura TSX which was also very easy to do so I didn't have to put anything down. As an Acura owner, I received an extra $1,000 towards my lease.

Carshoppergirl

Feb 27, 2016

Car shopping is not always easy or pleasant, but kudos to DCH Acura of Montclair. My salesperson and he helped me purchase the right car and get the right deal. Easy and seamless. The service team is also excellent assuring express service without long waits while providing professional care.

reromag

Feb 27, 2016

This is my second time doing business with this dealership and each time has been a real pleasure, hence why I refer this company to my family and relatives. i walked in and immediately greeted by a very friendly receptionist and directed me to Kieth. Kieth was helpful in answering my questions in regards to the car I was purchasing. Jaime Borja in Finance was very helpful and fast to get financing approved. All in all, I was in the dealership in less than 2 hours and all the paperwork was completed.

Vcruz5

Feb 27, 2016

I been looking to get the Rdx for awhile and been to other dealerships but DCh Montclair was a great experience. I was recommended by someone to go here and I really liked there honesty and professionalism. Robert was great to work with and I liked how unlike other dealerships, they weren't pushy and was able to answer all the questions we had. Robert was good with keeping in touch and was very helpful and informative every step of the way. Everyone here was very welcoming and I'm glad we got our Rdx here. Definately recommend Robert and DCh Acura for future business. Will definately recommend this place to others. Thank you Robert C, Robert in finance, and Hamad as well as the rest of your staff for a great experience.

Jamie

Feb 26, 2016

After getting the run around at other dealerships while searching for a new car, I cannot express enough the wonderful experience I received at DCH. The entire staff is warm, welcoming and beyond accommodating. Robert Colon was knowledgeable, helpful and all around nice guy. Thank you all so much. I will definitely continue to do business there.

Jessie Lau

Feb 26, 2016

I bought my Acura MDX from Paul Wong and he is professional and knowledgeable. The whole experience was wonderful and smoothly. He had the paperwork ready for me when we arrived. He gave me an extremely competitive and unbeatable price. I would definitely recommend him to my friends and family.

ALTIMA BUYER

Feb 25, 2016

I bought a used Nissan from this Acura dealer. The people there were very professional and honest. There was a slight discrepency in the price of the car, and Barry, the used car manager, resolved it quickly. I had occassion to use a loaner car, and was supplied with a brand new Acura loaner car--that part of the dealership was also very pleasant and professional....These people are very helpful, and are a pleasure to deal with. When I buy a new car, I will buy it there.

Frances

Feb 25, 2016

My husband and I have been doing business with this dealership for 20 years and are always treated with the utmost respect. We are always satisfied with our sales associates. We would like to commend Harry Jones for exceeding our expectations. He went over and beyond his call of duty to make sure we were very happy with my husbands car and especially the color choice.Hats off to Harry! We also had a good experience with Jaime in the Finance Department..Fran and Mark D.

Chris L

Feb 24, 2016

Coming from a strong customer service background, this dealership has certainly met and exceeded my expectations. I am always satisfied with the work and exceptional customer service from Victor Rodriguez. I live in NY and this is the ONLY dealership I would go to for my major interval maintenance. Will continue doing future business!!

gshin1989

Feb 18, 2016

Bought my Acura RDX from Walter! It was great working with Walter! The whole process was nice and smooth. I would strongly recommend him for your future car!

Mrusso123

Feb 17, 2016

Very knowledgeable and made buying experience very easy. Answered all my questions in a timely fashion . Left the Dealership very satisfied . Would highly recommend to anyone interested in leasing or buying an Acura..

SuprZMan

Feb 16, 2016

Walter and Hamad helped me purchase my 2016 Acura TLX. Very pain-free process. I didn't feel any pressure to buy, and once I decided to purchase the car, I wasn't pressured into any extras. I felt that the Acura team was there to make my purchase experience as smooth and pleasant as possible. I would definitely recommend this dealership and Walter and Hamad specifically. Walter was kind enough to let me know about a kelly blue book online coupon that saved me $1000. Hamas was able to get me a great finance rate that will save me thousands over the course of the loan repayment. I am very happy with this dealership.

Chintu

Feb 15, 2016

It was gread to work with Jonathan Liu to lease 2016 Acura MDX. The whole process was smooth. All paper work was ready when i came in and this was one of the best dealer experiences i ever had. Highly recommend DCH and Jonathan Liu for your Acura needs. Hamad from finance also provided a great service and was very easy to work with.

Bob F RDX

Feb 14, 2016

Bought my pre owned Acura RDX from Barry Katz 3 weeks ago. Barry was the deciding factor, plus this specific RDX was in excellent shape. This dealership was in a different league, people never ignored me, they smiled, and everyone was happy. That's why it was 10x busier, it starts from the top. The other sales people I met( at 3 other dealers) were not in the same class as Barry, he knew the product, he was easy to work with, and did all he could to sell me the car. He did not give up when I was wavering, as a salesman myself, it's called "closing" a sale. They earned my business, and did a nice job with the showroom floor. Other dealers did not impress me with the variety and styles of Acuras they put out for display. Maybe that's why it was just as busy on the 13th as it was on the 30th.

robelia1

Feb 12, 2016

I had nothing but the best experience at DCH Montclair Acura. My salesman Walter displayed the utmost in courtesy and professionalism. Buying my new MDX was nothing but a smooth experience. I would buy more cars from the dealership if I could. I'd go to war with Walter, thanks again!

Dm2016

Feb 11, 2016

Robert did a great job helping us find the right car, and making certain that we understood our options without undue pressure. He was very professional all the way through the process. When I returned to the dealership to complete the paperwork and pickup the MDX, I brought my teenage son along so that he could gain experience with the car buying process... Robert explained things very well and patiently. Made it a great experience.

acura76

Feb 9, 2016

The customer service was exceptional. Overall great experience. Barry Katz was my salesman and he walked my purchase and answered all my questions. I will definitely purchase another Acura!!!!

Cmb21an

Feb 7, 2016

We bought a pre-owned vehicle and had a great experience. Sales manager was great. We had an issue with radio after purchase and they took care of it quickly and with no issues.

eric h

Feb 6, 2016

great overall experience with the dealership. Highly recommend. Very straightforward sales approach which was appreciated. Harry Jones was our salesperson, patient and professional throughout the process.

C.Piasecki

Feb 5, 2016

Going to a car dealership is always stressful and it makes the average person uneasy about their decisions due to the amount of "unknowns" in this industry. I got my first lease from Paul Wong in 2014 and dealt with him again on this one with the help of Robert Westervelt, who is someone who truly makes you understand the process from start to finish while keeping you very entertained; relaxed and ensures you have an enjoyable experience. I left Montclair Acura very happy and it was because of these two men. I absolutely love my car and have loyalty to this dealership for their help each and every time I am there.

Destinyr217

Feb 5, 2016

Robert helped me choose my first car and I love it! He is very patient, polite, and very understanding! He helped me choose my car within my budget. I will recommended this dealership to anyone! Wonderful staff!

Jenniecadet

Feb 5, 2016

If you want a no hassle and friendly dealership? This is the place to go ! Robert Colon was my saleman and he ensured I got the best deal. Now, my family and I are driving a MDX and we love it. Jenn

Ashtonr

Feb 2, 2016

Robert made the experience quick and easy. He was patient and explained everything clearly. Ruben gave me a deal I couldn't walk away from. Hamad was awesome. I didn't feel rushed or pressured at all, they were truly there to advise me. No wonder they are #1 in NJ!

KacMDNJ

Feb 1, 2016

I recently purchased a certified pre-owned Acura MDX from DCH and had a great experience. I worked with Keith Mickens, a pre-ownes sales consultant, who was very friendly and helpful throughout the entire process. Being a new car buyer, I had a lot of questions and needed some additional information, and he was readibly available (even via cell phone on his day off) to help me through it with very extensive knowledge. He assisted me in a test drive and explained the benefits of the car comfortably. I never felt pressured to purchase, but was provided all the information I needed to make the right decision. I couldn't be happier with my purchase, and would highly recommend working with Keith if anyone is in the market for a pre-owned car. Also, I found this dealership to have competitive pricing and a good selection, so it was the perfect choice on all fronts. I would definitely go back!

Mrs. Covington

Feb 1, 2016

Buying a car can be a trying and stressful decision. I thought for sure that I was just going to get the run around from another car salesman. Boy was I wrong!Upon entering DCH Montclair Acura, I was introduced to Keith Mickens. Keith assured me that everything would be just fine and that Ill leave a satisfied customer. Well, he kept his promise! No haggling, no pressure, no hidden strings. To add to the pleasurable visit was the Finance manager, Hamad Matari. He put the icing on the cake with extended service for my new vehicle! Great Customer Service is what makes a business strive! Im soooo happy with my new Acura TL!!Hands down this is the BEST EXPERIENCE that Ive ever had purchasing a car. Never again will I have the new buyer jitters. Keith and Hamad, you deserve high accolades for being so accommodating!! DCH Montclair Acura is AWESOME!Angela Covington

Tina

Jan 30, 2016

Anthony Drewery honored the price we talked through emails. He was also friendly to help me install my personal data event recorder in my new car. Highly appreciated that. He also arranged the car delivery for me on the purchase date. Awesome shopping experience.

jennb

Jan 28, 2016

I had an great experience at DCH Montclair. I just leased my second Acura through Tony and he was great! He is so knowledgeable and helpful. Tony, a great salesman and my experiences with Acura have been great due to his fantastic customer service. - Jennifer Bennett

Diane H.

Jan 26, 2016

This was my second experience with Barry Katz as my salesman leasing another Acura MDX. There is no other sales person I would ever deal with. Barry is extremely informative, non insistent, very accommodating and is extremely knowledgeable when it comes to Acura. He makes leasing/purchasing a vehicle a very pleasant experience. DCH Acura should be proud to have Barry as part of their dedicated staff.

zepj

Jan 18, 2016

I had a very good experience at DCH Montclair Acura. I had to wait for a week for the trim/color combination I wanted but Rob Colon made it a very smooth experience overall. Hamad was very thorough with the finance stuff as well.

erat

Jan 12, 2016

I am now in my 5th Acura and Walter Goldman of Montclair Acura has been instrumental in keeping me in the brand and in recommending my colleagues/

CamefromHunterdon

Jan 9, 2016

This is the second time I purchased a certified pre-owned Acura from DCH. The first experience in 2013 was so surprisingly positive that when the time came to move from an Acura TL to the MDX, DCH was at the top of my list. I researched the two-year old MDX inventory within 50 miles of my home and, again, DCH had the best inventory at the most competitive prices. DCH was the first place I looked and I bought the first car I took for a test drive. I will return in a few years for the third Acura. Barry Katz, the sales agent was business like and just what you want a salesman to be. Importantly, Barry did not try to show me something I did not want. He showed me what I wanted, a traitI have learned is not common among car salesmen. Ahmed Metari, the finance person, was business like, knowledgeable and respectful. The entire experienced was business like and did not waste my time. That's why I call this, "car buying for adults": no drama, good cars, fair prices and people who do what they say they will do.

NK

Jan 7, 2016

I purchased my MDX from DCH (Walter Goldman) and had an excellent experience..... NO sales drama, NO negotiation technique and NO fake approvals (remember...let me check with my boss:) .He is very knowledgeable on models, features and provided clear and crisp descriptions. Firm and reasonable on pricing and willing to work out a deal. I will recommend him for anyone who wants drama free buying experience. Everyone at DCH was very helpful, my transaction got completed very late in night as I was the last buyer of the day but they didn't rush even a bit to get through it.

ERICA

Jan 6, 2016

Tony Karatzia was my salesperson and he was extremely professional, knowledgeable and friendly. I had a difficult situation at hand where I desperately needed to get out of my current lease and into a new one due to adding too much mileage on the vehicle. Tony was able to educate me on the proper way to manage a leased vehicle in the future and got me into a brand new leased Acura TLX fully loaded with all the features one can imagine! V6 engine and all! I also appreciate the finance manager Jaime Borja who was very clear and precise when going over the paperwork with me and very personable too! I took the car for its first real ride today to work and it's absolutely perfect for me! Thanks Tony for not just trying to make a sale but for building a future business relationship because I will definitely be back at the end of this lease thanks to your service!

Mike

Jan 6, 2016

We just made our 5th purchase at DCH and have had very good experiences every time. Their sales department is the best, efficient and easy to work with.

Edward9999

Jan 4, 2016

Robert Colon was my sales agent/contact and was a wonderful guide throughput the the buying process. Robert was prompt, kind, and extremely responsive to my inquiries and needs. All the folks at DCH Montclair Acura weer excellent, with a true concern for the customer. They treat their customers with a a level of respect and appreciation that is truly refreshing, even flattering at times. You can tell they are confident in their product, but equally concerned about the buying experience for the customer and they leave no stone unturned to make you not just satisfied, but happy and content too. What a buying experience! I wish shopping was always this rewarding. Many thanks to Robert in particular and his team as well for a great buying experience.

praveen

Jan 4, 2016

BEFORE VISITING MONTCLAIR ACURA I VISITEDCOUPLE OF OTHER DEALERS. BUT IMY EXPERIENCE WITH MONTCLSIR ACURA IS VERY SPECIAL VERY GOOD AND EXCELLENT . ROB COLON WAS MY SALESPERSON HE UNDERSTANDS MY REQUIREMENT AND BUDGET AND ABLE TO DISCUSS ALL THE OPTIONS AVAILABLE. NOW I AM PROUD OWNER OF ACURA MDX. THANKS TO MONTCLAIR ACURA AND ROB FOR ASSISTING ME FOR EXCELLENT PURCHASE.

Aileen1018

Dec 31, 2015

Barry the sales guy was so helpful, conscientious, polite, patient, and professional. He's honest and at the same time looking to take care of your business, his customer service was excellent. I was very pleased with his help and explaining all the features of the car I have purchased.

Tonya67

Dec 31, 2015

Went in to upgrade my car my salesperson Keith Mickens very knowledgeable on the vehicles and option that were available to me. The entire process was simple everyone very personable environment . this is my second vehicle with DCH Aura . Looking forward to doing more business with this company

Laurie McKenna

Dec 30, 2015

Barry Katz was very good at helping me the right car for me. He was very patient and took his time with me. I would recommend this dealership to my friends.

Theresa0416

Dec 26, 2015

Robert Colon was my salesperson and he was knowledgeable, professional and provided the type of service I would go back for in the future. He made the vehicle leasing experience an easy and pleasurable one.

toddkh

Dec 18, 2015

The team at DCH Montclair Acura did a great job helping me get into a very nice car that I had been looking for. Barry my sales associate was relaxed, helpful, friendly and genuine, at no point did I feel pressured and he had answers for all of my questions. Jamie the finance manager couldn't have been better to work with and I am very happy with the resulting deal. Finally, the sales manager and I had a great chat about Acura as a brand, and all of the cool things going on with them while I waited for paperwork (which turned out to be a short wait indeed).In all, I was very impressed with DCH Montclair, and I can't wait to trade in my car in a few years for my next beautiful Acura.

Acura Buyer

Dec 18, 2015

Harry Jones displayed the professionalism and 'attention to detail' attitude that is expected of a salesperson in an automobile showroom. He was as courteous as can be. Harry was easy to talk to and helped make my decision so easy to make. There were no hints of any hassles. This is my 3rd Acura from DCH Montclair. Good salespeople help make a good dealership...and so does a quality product.

gparker123

Dec 17, 2015

Harry Jones handled an extremely stressful situation with professionism and skill.His knowledge regarding the function of Acura vehicles and the financial responsible it would require was very helpful when it was necessary to make a decision.

SuWuBaoHe

Dec 17, 2015

Lora Moore was our salesperson when we pursched our new 2016 Acura MDX. She offered us the best deal and ansewed all of our questions patiently. Her professionalism in sale and dedication to her clients were on the top of the rating. Also, the sales manager, Robert, extended his help as well. We would highly recommend to all of friends and relatives this dealership. In addition, Jaime Borja who was the person to help us to finance our vehicle. In the whole process, we have to say that he is very trueful for every detail in pursching some kinds of insurance which would help us in the future. Now we are very happy to drive our new vehicle in Sunny State, Florida.

Tonydee15

Dec 12, 2015

I would like to speak to someone in regards to the title of my vehicle, I payed cash for this vehicle and never received the title, why does it take so long? The vehicle was purchased in Sept. Everyone was as sweet as can be now I can't get thru to anyone, the last receptionist I spoke to was rude, can someone answer me thank you Tony Del Tufo 973-994-3183

SteveJ

Dec 12, 2015

Harry Jones did an excellent job in handling my car buying needs. He listens and is very professional. This was my 4th car purchase at the dealership and Harry was the best person I have worked with in.

DMYTRO, KUTEPOV

Dec 11, 2015

Very helpful and knowledgeable Walter and Jaime were able to answer on all of my questions and guide me through to get my new Acura TLX. Event though I reside an hour away, I was very pleased with my experience at DCH Montclair Acura. Walter helped me to return my previously leased ILX with no hassle. Also, he explained to me some of the options which helped me to make my choice for the new vehicle TLX. Jamie helped to put all the papers together and all the payments. Thank you guys

Danielle123

Dec 8, 2015

Everyone at the dealership was extremely nice and helpful. Walter and Jaime were able to answer all of my questions. I am very happy with my purchase. Highly recommended!

william

Dec 3, 2015

Explained all the features of the auto patiently, lucidly and thoroughly. Made the test drive a relaxed, but informative experience. Offered to have return at any time fir any further questions or clarifications.

3series4ever

Nov 27, 2015

Keith and Kevin are the people to go to. Although everyone there is very nice, including the front desk woman, who helped me get started at the very beginning. I explained to her my situation and she totally understood what I wanted to do, and even trade. I bought a Mini Cooper, but after two months it was way to small and unpractical. I don't remember her name, I think it was Karen. Honesty and great deals is all you'll get, if your thinking of trading in, they will give you what your car is worth, nothing less. No playing around and making you feel uncomfortable. My trade in went smooth and enjoyable. came out with a 2012 3 series, but more importantly it was the best price in all of northern New Jersey by at least six grand. They sell quality cars and you can be rest assured, as they do the work required to sell the car and also a 60 point inspection. I recieved three brand new Pirelli run flats with the car as well as other maintenance performed. They also own Bmw of Bloomfield, so rest assured if you want a Bmw without that hefty cpo price you might just end up finding a gem in Dch acura's lot. Hamad the finance manager was also great.

dkuens

Nov 25, 2015

great salesman, feeling no pressure at all, got good price, and highly recommended . Particularly the Finance manager he is so great to help me to get the best rate. He is middle eastern guy & he is great.

Shah Rogers

Nov 23, 2015

I went into the dealership expecting the worst because of my situation. I sat down with Barry and he went over all of my options and got me into a car that was not only right for me but my budget as well. There was NO pressure what so ever to buy he made my experience at DCH Montclair very pleasant. I would also like to thank Latoya for referring me to DCH Montclair and Hamad the finance manager for getting the deal done, without you guys none of this would have been possible. Thank you to the three of you guys for providing me with such a great experience, total team effort. I will definitely recommend DCH Montclair to all my friends and family members.

spencer

Nov 19, 2015

Friendly and happy with the service, helpful and willing to negotiate with the price. I am happy with my new purchase and i highly recommend this dealership.

LennyZ920

Nov 17, 2015

Very happy with my latest lease experience with Harry Jones and DCH Montclair Acura. It was surprisingly pleasant and culminating with leasing the vehicle I wanted at a great price. This is my second lease there, and it just keeps getting better! Jaime Borja capped off the experience with a no pressure finance closing. Thank you guys!

Lovingmynewcar

Nov 16, 2015

I don't typically think of buying a car as a pleasant experience. Walter was experienced and competent. He obviously deserves all the awards I saw behind his desk. On our second visit to DCH of Montclair, we saw the car we wanted and Walter helped us get it and after the sale was done, he made sure we understood all the features and the car and called us to make sure everything was ok the next day. I definitely would recommend him to friends and family.

Moates78

Nov 12, 2015

I recently leased my second car at Acura Montclair through Walter Goldman. My experience was once again wonderful. With my first lease three years ago I went to another Acura dealership, they were not helpful or friendly. A friend recommended Walter at Montclair. Immediately, very pleased with his professional and helpful manner. He answers all your questions and puts you at ease with your leasing decisions. I will continue to lease and deal with Walter and I highly recommend him.

Janice

Nov 9, 2015

I bought my first Acura from DCH Montclair Acura in 2000 and have used their service department ever since. I returned to them to replace my 2000 TL, and am now the happy owner of a 2015 TLX. Harry Jones was exceptional as a salesman, answering all of my questions and searching to find the exact car that I wanted - including the color (love the Fathom Blue). He was more than willing to spend as much time as I needed going over all of the options. He was willing to repeat any information I did not grasp the first time around. Jamie Borja was also exceptional in helping me to understand all of my financial options and making the costs work for me. I highly recommend DCH Montclair Acura for both the purchase and the maintenance of your vehicle.

paula salierno

Nov 9, 2015

This is my 4th car from Acura of Montclair. Trust, excellent service, wonderful sales people. With each purchase, I took the time to look at other cars, other dealers... always came back home to Acura of Montclair.Jamie is the best !!!!Walter was wonderful!Very excited about my new TLX...lots of bells and whistles to learn about.

Sree

Nov 2, 2015

Had the pleasure of buying a certified pre-owned 2014 Acura TL Tech Package for my brother .Tony and Paul Wong (salesman) were very helpful and had an amazing experience, I would highly recommend DCH Montclair Acura to everyone. They were very patient in answering all my questions and gave me a great deal and made this a good buying experience.I also look forward to buy an RDX in couple months with them if they can offer a good deal like this.A very happy customer.Sridhar

Janet

Oct 30, 2015

I usually buy my cars at Springfield acura but this time I bought my MDX at DCH. I walked in on a Saturday and met with Tony K. We went on a test drive and he then told me information about the car that I didn't know existed on the new MDX. After we agreed on price I was out of the dealership within a hour. Go see Tony K at DCH

Love my acura

Oct 30, 2015

I purchased an Acura from Montclair Acura, Barry helped me through the process. He spent several hours helping me select the right car for me. I would recommend this dealership to all. I love my car.

Cp

Oct 30, 2015

Love my Acura!!! I am going to recommend it to all of my friends and family. :) Thank you so much Barry Katz for all of your help!

Karma357

Oct 30, 2015

These guys are great. They were able to find me a car that met all of my requirements (low millage, fully loaded and in excellent condition) without going over budget. I would totally recommend stopping by if you're looking for a certified pre-owned Acura.

Ggb1945

Oct 28, 2015

I didn't want to drive from NYC to NJ unless I knew that I would be able to get the Acura MDX I wanted at the "right price". I was able to get a price on the phone and, although the dealer did not have the color I wanted, they called me back about an hour later and told me they found exactly the car I wanted and I could pick it up the next day. The paperwork was completed at the dealership very quickly and there were no last minute surprises. The sales team, especially Harry Jones, made the process quick and painless. And the money I saved made the trip to NJ worth the time, gas and tolls.

Gladysmrojas

Oct 24, 2015

This is my 2nd time I do business with acura and same sales man will do it again . Happy with car and sales man Walter

Jose01

Oct 23, 2015

My car buying experience was better than expected! Paul Wong was extremely professional, knowledgeable and attentive to all my needs. I highly recommend him. I felt very welcomed at this dealership and it would definitely be my first choice for any future car purchases I consider. The new car sales manager, Robert Westervelt, was a pleasure to deal with and he got me a great deal on my new TLX, beating two offers from another dealership.

Rettu60

Oct 23, 2015

Several weeks ago, I walked into DCH Montclair Acura as a first time car buyer.I was immediately introduced to Barry Katz as my consultant, and he was stellar!!!We sat and talked about what I wanted, my budget and what was available.His approach was so reassuring and professional. Instead of feeling anxious about the process, I wasmade to feel completely at ease.The very first car he showed me, was the one that I purchased! I LOVE my beautiful certifiedpre-owned Acura TL!!! Thank you again and again Barry!!

Susie89

Oct 20, 2015

Many of us probably had a bad experience with car dealers before, but after my experience from buying a car at DCH Montclair Acura. I am able to say I trust dealers again. I am confident the only person who made all the difference was Tony Drewery.He was never motivated on closing the sale,instead he was making sure he earns my trust and provided all the answers to my questions. Tony is one of a kind person; his attentions to my needs and concerns were met & exceeded. He will make you feel comfortable making it the best part of my buying experience. Even though contact was made with the dealership late at night, I was never rushed. Everything I asked was explained in great detail. This wasnt the same when it came to other dealers that I visited whether it was BMW, Audi and Mercedes Benz. None of which made me feel the way Tony did by taking his time with me and making me feel like I wasnt just another sale. I wasnt sure whether to lease or finance my Acura. You hear so many stories regarding this and I didnt want to be taken advantage of. I came in very defensive expecting the worse but that wasnt the case when I got there. Everything we spoke about over the phone remained the same, no surprises, no phantom fees, and no gimmicks. Everything was just completely transparent. This is why I would absolutely recommend not only the dealership but Tony to all my friends and relatives. If you want a great price on a car and great customer service this is where I would go hands down. Thank you very much for all your time and help Tony. I will definitely be back in the future.

CHARLIECHAZ136

Oct 19, 2015

I WAS EXTREMLY HAPPY WITH MY SALES CONSULTANT MR JOSE LARDIZABAL ,HE WAS VERY HELPFUL WITH ALL MY QUESTIONS,HE ASSISTED ME IN A PROFESSIONAL MANNER REGUARING THE NEW VEHICLE I PURCHASED...HE WAS CLEAR AND CONCISE ON EXPLAINING THE OPERATION OF THE VEHICLE...I WOULD BE HAPPY TO RECOMMEND FUTURE CLIENTS TO MR LARDIZABEL..

miguelm2667

Oct 17, 2015

This is the 2nd vehicle we purchase from these group of gentlemen and scholars are the best, Ruben is fair, Kevin is extremely patient, Walter very pleasant and Jaime is a saint. My wife love the Mdx and kids have more that enough room.

Valerie1090

Oct 17, 2015

Thanks to Dch Acura in Verona once again. I was able to get out of my 2013 Tsx into a new 2016 ILX. Tony K. is the best sales guy he always does a great job.

Trishthedish

Oct 17, 2015

In a day and age when personal service is all but forgotten, the DCH Montclair Acura team actually bumps it up a notch. Every person I encountered was courteous and appeared actually "happy". Walter Goldman was especially patient and helpful.I guess if you treat your customers right it makes for a good all around vibe. On top of that the price was right.I might just go back there to hang out.

Anthony46

Oct 14, 2015

My car was due for service and bringing it to DCH Montclair Acura went as smooth and as quick as possible as well as finding a minor issue during the multi point check and solving it quickly. The feeling that your car is in good hands is priceless and that's how I felt at DCH Montclair Acura.

DarylB

Oct 11, 2015

We recently purchased a 2016 RDX with the help of assistant general manager, Tim Hlavenka, and senior sales consultant, Harry Jones. This was by far the easiest and smoothest transaction we have ever encountered. Both Tim and Harry were extremely accommodating, thorough and knowledgable. The paperwork was effortless, the vehicle was pristine and Harry spent considerable time explaining the details of the technology. Their thoughtfulness and excellent service was remarkable and we would highly recommend them and the dealership.

Kmazz

Oct 8, 2015

This is the 4th Acura my husband and i have leased with Walter Goldman. We are always satisfied and plan on returning in the future.

TONYATEL

Oct 5, 2015

Am sending a huge appreciation to Victor Rodriguez,service consultant at DCH Montclair Acura. Victor was very helpful assisting me with my 2010 Acura TL. I've been very impressed with his work ethics.Thank U!!!

glory1214

Oct 2, 2015

I was extremely satisfied with my experience. The dealer even sent me videos so I can have more knowledge on my vehicle. His name is Walter Goldman, and I definitely recommend him.

NicoleB

Sep 29, 2015

Such a great experience working with a knowledgeable and personable sales person to get us the two cars we wanted (in one month's time)!

Chillie Willie

Sep 28, 2015

My experience with at DCH Acura Montclair was great, anyone in need of Courteous, Concern for Customer relationship can find it here and should make their next purchase from them.My experience when I made my purchase from them was easy and hassle-free, Mr Keith Mickens walked me thru all my options for a vehicle, we worked together and found a price I could work with,a vehicle I liked and made the deal I would encourage anyone looking to make a car purchase to give DCH in Montclair a try.

Jahquil3

Sep 28, 2015

The Acura family was very hands on and makes you want to buy a car, as much as I didn't want to buy a new car (for my own personal reasons, but needed one). They are very professional and honest, Keith explained every step and did not push the sell. I fell in love with the car and Imad made sure I received the best deal possible.Thank you guys for making my process nice and easy!

meilanchristial

Sep 28, 2015

I just wanted to say I really don't like looking for cars or dealing with the sales people but Latoya Davis really helped my experience at Dch stress free.Even though I didn't find the car i was looking for I will continue to check their inventory and recommend others to this dealership.Thanks Latoya

Ratish Aravind

Sep 26, 2015

Got my new acura mdx from dch montclair. Really like the way they treat customers. Especially Harry Jones(sales rep) who was very informative and helpful with my questions. Car price was decent and dealership was well maintained. Excellent! Will definitely recommend my friends and relatives.

Laurie19

Sep 20, 2015

We had a very positive experience in the purchase of our new 2016 MDX. Walter, our salesman and Ann, the front receptionist were excellent to deal with. Ann kept us updated as to the delivery of the vehicle and Walter was kind, knowledgeable, and patient with our non techie brains! To us, the car is so complicated with regard to all its capabilities but Walter systematically reviewed the most important features and ensured that we were safely on our way when we pulled out of the lot. Everyone we encountered at the dealership was personable and appeared to really care for the customers. So far, we have enjoyed our experience and hopefully, if the car is anything like my old reliable honda pilot we traded in, I will not have too many more trips to the dealer!

happycustomerJM

Sep 16, 2015

I recently purchased my second certified, preowned Acura rdx with tech package from DCH Montclair Acura. I'm very satisfied with their customer service both in Sales (Barry Katz) and in service dept. They offered a sweeter deal than other nearby dealers and were generous on my trade in. Highly recommended!

Baliku1955

Sep 12, 2015

Very friendly and no pressure at all, relax and I just feel very comfortable ....??I will recommend my friend and other relative to visit DCH Montclair Acura, in the near future.Walter Goldman, you are great and the best sales consultant ...

Gahn82

Sep 12, 2015

The staff were really helpful and provided good service and deal for my new car. I am satisfied withe the service and purchase of my new car.

Mauricejcity

Sep 12, 2015

Great place to buy a car, hassle free the sales and finance person as well as service always seem to help me out. I've bought three cars from the dealership.

abgiella

Sep 10, 2015

Another great experience at DCH Montclair Acura. This is the 2nd car we purchased and we will definitely return for our next car. Walter was very helpful and answered all of our questions and took his time to show us all of the features in our new car. Thank you again!

bspector924

Sep 8, 2015

We just purchased our 3rd Acura from Walter and can't say enough good things about him and our buying experience. Go see him! You won't be disappointed.

my acura 2012

Sep 8, 2015

My service experience was not only superb and exceptionally friendly but also very professional and excellent. The staff and management deserve the obsolut best for their work and also the care provided to customers.

Amber Davis

Sep 1, 2015

I have been servicing my new Acura/TSX here for over a year and their staff is always friendly and make my service appointments a pleasure!

Hongwei Qui

Sep 1, 2015

just moved to north jersey and was looking for a great Acura / Service dealership and Montclair Acura was very highly recommended!!

kaylyn Vacha

Sep 1, 2015

Purchased my first MDX at this dealership AND so happy with all my service / maintenance and their staff in Service for over 3 years nowat

Manny Vila

Sep 1, 2015

Love the service online scheduling for my busy lifestyle and the loaner cars - my second service appointment here and not the last.

Su wu

Sep 1, 2015

Been a service customer for 14 years and have purchased my vehicles here too - the best!

Tricia Norville

Sep 1, 2015

My brother recommended I buy an Acura and I moved to East Orange and this dealership was highly recommended for Service which was important to me after my purchase - they are great!

JAJ209

Aug 30, 2015

Had the pleasure of working with this well knowledged, courteous and professional Sales Team lead by a great Salesman by the name of Harry Jones. Mr. Jones and his sales team went over and above their duties to make our experience and sale go extremely smooth. From the first introduction to the minute we drove away with our brand new Acura ILX, Mr, Jones was there. I highly recommend this dealership and Mr. Harry Jones to anyone looking for a Sale/Lease on a new Acura! 5 stars from me!!!Extremely happy!!!JoAnn J.Monroe Twp.August 2015

Ihatescrrennames1

Aug 29, 2015

We had a great buying experience with Barry as our salesperson. We were able to take home a car for our son the same day, without all the usual complications. Price was right and the car is excellent. We will recommend others to Montclair Acura.

car buyer 0815

Aug 28, 2015

We worked with Keith and he made our car buying experience as quick and as easy as possible. I would return to this dealership to work with Keith again.

CJB77

Aug 27, 2015

I went to Montclair DCH Acura last week and went home with my vehicle of choice. The staff are friendly and Keith was great to work with.

don_ofBran

Aug 27, 2015

Keith was able to make finding and purchasing a car such a seamless experience. I will definitely keep this dealership in mind for future purchases.

p,toussaint08

Aug 26, 2015

I am very happy with my purchase, the people at this dealership was very nice and welcoming. I wouldn't be able to make my purchase if it wasn't for Kieth. He puts me at ease and being very helpful to my needs. He worked with me, took the time to finalize every details of my new car. I strongly recommended this dealership to anyone , especially first time buyer.

ajpark

Aug 25, 2015

harry jones was very professional and had the rdx i was looking for--- took a test drive-- very informative and helpful---- left with a prepped car the same day--- go see harry for a leased vehicle

Jnufrio2

Aug 21, 2015

Very nice and helpful people that work at this dealership. Took the time to go over all details of the new car i was interested in, as well as after the purchase was made.

Stephy. 80515

Aug 18, 2015

I am completely satisfied with my purchase and with Tony Karatzia he was super nice. He was very attentive and helped me out a lot in terms of the car insurance and the different packages that were available. Thank You Tony.

Anthony46

Aug 17, 2015

I went to dch Acura just to do an inquiry and after speaking with sales associate Barry and was shown the exact car that I wanted and I left that same night with my TL. The whole atmosphere at DCH Acura was very welcoming and made me feel at home. I look forward to doing more business with them

Neta1549

Aug 14, 2015

Walter Goldman welcomed and offered to show us some new models of Acura.He was friendly, professional and very knowledgeable. Walter answered to all the questions in calm and pleasant voice, we did not fell pressured and in a couple of hours we walked out with the new Acura. I am very happy and love my new car.Thank you

Willinson13

Aug 14, 2015

Very satisfied in my new Acura TLX. This is my sixth Acura and this is the best experience I ever had. Harry Jones is the man ????????????

Acuramom

Aug 6, 2015

Very happy with our new car and the pleasant experience at DCH. Harry Jones was friendly, responsive, honest, and knowledgeable - refreshing after our experiences at some of the other dealerships where we were fed the usual sales pitches. The purchasing process went smoothly and we're happy with our new car.

Taiye

Aug 5, 2015

My first experience at DCH was very pleasant. I would recommend the dealer to other. I will specifically request him next time, Very pleased. Employee dealt with Hary Jones

Ihatescrrennames1

Jul 31, 2015

Love the car, appreciate the time spent in finding the right car for me, no pressure sales was a nice change from other car dealesrhips. Thank you Barry Katz, we will be back for a car for our son.

sleeves211

Jul 25, 2015

Thus far, my experience with this dealership has been positive. Two years ago I purchased a 2012 Acura TL with technology package. This year, I traded in the TL and purchased a 2014 TL with Tech package. I have no complaints. I hope to return for my next Acura 2-3 years from now.

JustinYu

Jul 21, 2015

the best car buying experience i have EVER had. bought 2016 MDXPrevious buying experience:2005 Subaru WRX2008 Lexus IS2009 Honda Civic2012 BMW M32016 Subaru WRXPaul Wong made my car buying experience a blast! didnt have to go into the dealer at all except picking up the car, everything was done over email and i got the best price, service, and followup service. this was the first dealer i went to and the last. i dont know why i wasted time going to other places. Paul Wong is extremely responsive even on his day off! will come back and tell everyone that is interested in an Acura to come here hands down!Note: this is the same review that i wrote over on my yelp account. that way you know im not just some random person giving false reviews :)

JenSpence

Jul 16, 2015

This was by far the best car buying experience I've ever had. Even before I got to the dealership, I noticed a marked difference in the way this dealership does business. Lora called, emailed, made and switched appointments for me... she was beyond accommodating. I bought a used car from Keith (cannot say enough good about this man), and could not be happier with the car or the service I received. Even followed up to make sure that I got the car I was looking for and am 100% satisfied, making sure all those little things were fixed. Thank you, thank you for everything. We will definitely be back.

uniden

Jul 10, 2015

Thank you ' Harry , for answering my concerns ,your experience and professionalism was very much appreciated,your expertises very excellent.As for the dealship in general ,all staff was very courteous ,professional and informative.

medvsa23

Jul 4, 2015

Walter was beyond helpful and approachable in every way. He did anything and everything in his power to get us the best deal and as fast as possible. See him for all of your needs!

MDX fan

Jul 1, 2015

Jaime was a pleasure to work with. He was very knowledgable and friendly. Answered all my questions and had a lot of patience.

Monty's mom

Jul 1, 2015

I have dealt with DCH Montclair Acura for years, and return over and over to lease cars and for service. I continue to return because I feel the staff is professional, and interested in the best care and service for the customer - not just themselves. The sales staff is knowledgeable and easy to deal with. Leasing a new vehicle was made easier since I did not feel pressured to upgrade or buy accessories that I really did not want. I highly recommend them, and will continue to use them for service and purchasing other vehicles.

Latisha Eure

Jun 30, 2015

The absoulte best salesman EVER. Keith I wanna say Thank You for helping me put an Super Duper big smile on my daughter face. You were kind and patient :)

EricL

Jun 26, 2015

A very big THANK YOU to Keith Mickens and the DCH Montclair team. This is my 3rd car from DCH Montclair and there's a clear reason why I keep going back--the staff. The DCH Montclair sales team makes you feel comfortable. They give fair pricing without pressuring you to make a decision now. More importantly, they work their financial institution relationships and leverage to get you the best deal.For my latest car, I worked with Keith for about a month looking for a pre-owned car that fit my budget. He consistently followed up as cars became available. I appreciated his professionalism and courtesy. Ultimately, Keith and the finance team put together a lease deal for a new car that was more affordable than purchasing a pre-owned! Thank You Keith and the DCH Montclair team!Eric L

Steve F.

Jun 16, 2015

Thanks to Harry Jones and DCH Montclair Acura for what was easily the most honest, informational, and stress-free buying experience Ive ever had. My typical experience with lesser dealers involved inexperience sales staff, unclear pricing, and a painfully slow process . Not with Harry, he is professional and extremely knowledgeable. The pricing was clear and itemized, not just a handwritten figure on a blank sheet. When I had to leave the dealership after my first visit, there was none of the typical pushiness. Harry seemed confident he had clearly presented all the information that I needed to make a decision - he had, and I was back to sign the next week. Once I did the process moved quickly. Great experience overall.

acura2013

Jun 11, 2015

With Harry Jones, the car buying experience was superior. He was thoughtful, professional and customer-oriented. I highly recommend working with Harry and the whole team at DCH including Jason and Bob! Thanks DCH Acura and Harry Jones. Cathy L. Montclair, NJ

Rluna

Jun 8, 2015

Dealer made us feel extremely comfortable with our purchase, since this is the first car I purchase.Very in depth explaination of paperwork, services and finance

Gdgy2011

Jun 2, 2015

My salesman Barry Katz is an awesome salesman. He's extremely knowledgable, honest, and really takes his time with his customers. He's by no means pushy or a fast talker. He explains everything you want to know and makes sure you have a great understanding of the car your buying. If I was to buy 10 cars, all 10 of those cars would be purchased through Barry Katz. Thanks for everything Barry. I look forward to dealing with you on my next purchase.

prappoport32

Jun 2, 2015

Just bought my new RDX from this dealership and had Walter Goldman as my sales rep. Very knowledgeable and helpful with all the technology in the new cars.

DebAldo

Jun 1, 2015

Just leased my 3rd MDX from DCH Montclair Acura...Loyal customers we are! We loved the first one we leased in 2006 so much we bought it, still driving it every day. My second lease just ended so we went back to DCH because they are simply the Best. Walter Goldman, our sales consultant was the very best. Walter is extremely knowledgable and thorough, pleasant and professional. He explained everything and more that we needed to know and was so helpful in getting us the car we wanted. I very highly recommend DCH Montclair Acura. PS- since 2006 all my cars have also been serviced by DCH, again, simply the best, they are unbeatable for sales, service and quality.

jloccisano

Jun 1, 2015

My salesman, Walter Goldman, was a pleasure to deal with. He was very professional and informative. His no pressure salesmanship was very refreshing. The entire sales team made it seem easy. I would highly recommend DCH Montclair Acura and plan on returning for my next vehicle.

carshopper11

May 21, 2015

Tony Karatzia was a straight-shooter and very helpful to work with. Very professional in trouble-shooting any issues. Colleen Amirr was by far the most responsive and pleasant person I spoke to on the phone amongst the Acura dealerships in NJ/NY. I also found the price of my car very competitive.

MarcosRamos11

May 19, 2015

very professional and management are very friendly going refer to friends and family in the future thank you very much barry you are the man. Marcos

cmangin

May 16, 2015

I was thankful for working with Walter who made my experience at DCH Montclair Acura a pleasant one. The process was explained to me in detail and all of my questions were answered throughout the leasing process. Colleen was also especially helpful in assisting me and I will definitely be returning because of their superior service!

DianaBergan1

May 12, 2015

I worked with Tony to lease my new Acura TLX. He took the time to help explain all of the ins and outs of the car, the differences between the technology packages, and the differences between the car I leased and other models to help me make the best selection. He explained the options for add ons as far as tires, maintenance, etc. without being pushy, and worked with me to figure out what would make the most sense for me. He has also been very helpful and approachable post-sale, answering my follow up questions via email. Would highly recommend him to a friend looking to lease or buy a car.

CARBUYER

May 10, 2015

I recently had the pleasure of purchasing a gently-used Subaru Outback from DCH Montclair Acura. After buying numerous cars over the years from car-dealers who do things in the usual car-dealer way (not a good thing), my DCH purchase was the first time a car-buying experience was so good I could easily recommend them to others. Rather than taking the typical industry approach of using all available means to score as much money as possible from a buyer in a single purchase (no four-squares, hidden add-ons, or "checking with the manager" here), our DCH representative, Barry Katz, provided top notch customer service, as a big part of DCH really extending themselves to look after our needs as buyers. Great job, Barry and your team!

tom0926

May 1, 2015

This is the sixth Acura I have purchased or leased from Walter Goldman. Each transaction is more personalized than the one before. For this lease, Walter contacted me, took my application and order, set everything up and I was in the dealership only to take possession and sign papers. 4 days start to finish. My rating for Walter is excellent.

Michael

Apr 30, 2015

I have leased an Acura for 9 years and the first 2 leases were at this dealership and Tony Karatzia was my salesperson. I thought i would try a different car this time (Audi) and visited a local Audi dealership. The price of the car was fine, however lacking was the personal touch I received when I was at the Montclair dealership and from Tony. I decided to stick with Acura and test drive a TLX (great car). I can not say enough about the new TLX, but almost as important the treatment I received again this time from Tony. He is a true professional, friendly, knowledgable and very patient. He took the time to answer all my questions even my e-mails and very timely. I would recommend this dealership to all and strongly endorse Tony as one of the best salesman I have ever dealt with. Top Notch all the way. Michael

Patty

Apr 30, 2015

We came into DCH looking for a new car after our lease was up and couldn't have been happier with our salesman. Tony was professional and so knowledgable on all the cars. Thank you tony!!

Shannon

Apr 30, 2015

Thank you tony for an unbelievable experience purchasing my most recent car. Couldn't have ask for a better salesman to work with.

BrookeStop22

Apr 22, 2015

I went into DCH Montclair Acura a little over a month now with either a TLX or an ILX on the brain. They had me test driving one of each in a matter of minutes! Walter Goldman was so knowledgeable about each vehicle you'd think he was doing this his whole life! I decided in the TLX, I just liked how it drove better, my personal preference. It took less than a week to be back in to sign the papers & be out with my new, deep red TLX. (I still was in the process of selling my old car to a private buyer.) This dealership including Sales Manager, Ruben Arcila, Walter Goldman, and Marie Rossi bent over backwards to get me into my vehicle. Such awesome customer service! DCH Montclair Acura really exemplifies their motto, "Delivering Customer Happiness"! Plus, when we were in the dealership it was so quick! What took the longest was Geico putting me on hold! My friends & family will definitely be recommended here. As well as, my husband and I will definitely be back when my lease is up! Maybe for an MDX next time... :) Thanks Montclair Acura!!

C Qassis

Apr 17, 2015

The staff was very helpful and accommodating. They gave me the price I wanted for my lease and had all my paperwork ready so I could be in and out of the dealership quicky

MarinaD

Apr 7, 2015

This is my third Acura leased from this dealership. I am very happy with my experience (sales and service), and I am planning on coming back again.Marina

mykey890

Apr 6, 2015

You know, dealerships now a days provide such poor customer service that it seems all they want to do is get the most money out of your pocket and into theirs. When I went into DCH Acura and sat down to talk with Barry Katz, I didn't feel as though I was being treated like a dollar sign, but instead he listened to what I had to say and treated me with respect and dignity. Above all the manager was understanding and extremely polite. The last few dealerships I visited wasted my time by trying to low ball me and swindle me into a car I simply didn't want. I was surely losing hope in the auto motive industry until my experience with the team at DCH Montclair Acura. So I just want to say thank you one more time and I will make sure to let everyone know of my wonderful experience with DHC Montclair Acura. And i highly recommend just going and taking the time to walk around their location and meet the team, because even if you dont drive off in a new car your'll leave knowing someone cares.

Herb L

Apr 5, 2015

Previous experience has been excellent. My experience in leasing the ILX 2016 on 4/4/16 was equally good. Sales rep Walter Goldman did a thorough job explaining features of the car.

Judi

Apr 4, 2015

Because Montclair works with Costco, I feel I was given a fair price. In addition, Jose worked with me to review all the features of the car when test driving & after leasing.

Vitalydotn

Apr 1, 2015

(This review was also posted on Yelp for the dealership)Lora emailed me a day after I filled out a form through the Costco Auto Program and sent me an offer that would have been decent, but I already had negotiated a better deal with a local place. I replied asking her if they could make their offer more competitive, and provided her with the details of what I currently had on the table. 2 days later she called with some better numbers, but still not as good. At this point I thought I was done with this dealership, but at the same time, I APPRECIATED that Lora acknowledged the details of the conversation and spoke to me like a person (something like "I know these are a little off from what you said you have, but this is the best that we are able to do"... I'm paraphrasing). I encouraged Lora to see if anything better could be done, and she said she would ask the "big boss" (I'm not sure who the "big boss" is, but thank you!). Few days later she called with numbers that about matched the deal I had previously negotiated, but because I had positive interactions with Lora I decided to drive out to Jersey and get my car from DCH.I got to the dealership and was partnered with Tony, who was awesome. I think he's one of their top sales people and it shows in his personality and enthusiasm. I think he and I are pretty close in age and had common interests, talked about cars, technology and a bunch of other stuff just 'shooting the shit' while waiting for paperwork, insurance, etc. etc. He told me about how he went out to Vegas because he's one of Acura's top sales people and got to check out the NSX (awesome!).I then was introduced to Maria the finance manager to sign the paperwork and all the 'official' stuff. She's a pretty fun lady also(and apparently an avid ebates user)! At one point we were going over the different maintenance and warranty plans that finance managers in dealerships always try to sell you, but when I told her my driving habits she was the first one to say "yea you probably don't need it". Even though I was already thinking it, I appreciated the honesty.By the time that was done, my TLX was prepped and detailed, and Tony helped me pair my phone. That was actually super awesome, since I hadn't read the manual yet and had no idea yet what to do with the car's infotainment system.Before taking delivery of the car I did a VERY thorough walk around inspection and found a tiny scratch on the mirror housing (not the glass). Tony brought it back to the service folks and they magically made it disappear. Seriously, even knowing where it used to be I couldn't see a trace anymore.If I had to point out any negatives, I'd be REALLY nitpicking, but here you go (for the sake of completeness):- My rubber floor mats were plopped on top of the carpet floor mats by the service department rather than being installed properly and locked into place. (No big deal, I fixed that in 5 minutes when I got home, but not everyone knows to look for that)- Took a while in the dealership (~3.5 hours I think) - but I give them a pass on it; last Saturday of the month, what the hell do you expect.- Their email system may possibly be wonky at times - I replied to an email from Ruben Arcila (their internet manager) asking for feedback, and it got bounced back by their mail server as undeliverable.Overall everyone was quite friendly and accommodating, and it was one of the better dealership experiences I've had. I actually emailed Lora today to get some price quotes for a few accessories; I'm even willing to do the drive out there to have them installed.

Satisfied Customer

Mar 31, 2015

I would highly recommend DCH Montclair Acura. Long time customer, They make you you feel welcome from the moment you enter the dealership whether it's the Sales or Service Department, the staff is always very professional.Jaime Borja exceeded my expectation from start to finish during our recent purchase. He provided us with EXCELLENT Service!!!!

dennish

Mar 30, 2015

Last month I purchased a 2012 MDX that was coming off lease. Walter Goodman was my sales representative. It was a first rate experience. Walter was very knowledgeable about the car and took time to answer my questions. His no pressure approach was appreciated as he explained the various options available from a services standpoint. He also proactively followed up after the purchase to ensure I brought the car back in for some minor bodywork. He made all the arrangements and ensured this was provided at no extra charge. The day I brought the car in I dealt with Kevin Gilbertson who was very helpful and even provided a loaner car for my personal use. I can highly recommend this dealership.

Purple Mama

Mar 22, 2015

This was my first experience at this Acura Dealership (this being my fourth Acura vehicle) and expect to be a returning customer. Ruben and Walter were very welcoming and assisted me personally throughout the buying process. They worked diligently to provide me with the "best" price in comparison to my previous dealership. I would definitely recommend them to my friends and family!

vasya

Mar 22, 2015

I had bought certified MDX. Selection and prices for certified pre-owned cars are the best in North Jersey. The whole process of picking car, test drive and price negotiations took about 1 hr.Walter Goldman was very knowledgeably, helpful, no hard pressure and did not play games of "let me ask my manager" on every turn.Definitely would recommend him

jholdrei

Mar 21, 2015

Walter Goldman was great. process was very smooth, transparent and friendly. We are very happy with the car and look forward to returning to DCH for future needs.

swank

Mar 18, 2015

All the reviews we read were true. Great service. Lora took great care of all our demanding questions very patiently. Tony the sales guy was great too and so was the finance lady. Dont recall her name unfortunately. Too excited. After a ton of bad experiences it was good to land here.

Samahm

Mar 17, 2015

We went in for a quick look around and test drive and ended up driving out with our new car! Walter and Alix were extremely helpful in getting all the proper paperwork filled out and getting us into our new car. The dealership was very accommodating and even assisted with dropping off our car and bringing us back to the dealership to take our car home. Would definitely recommend this dealership to friends!

GB

Mar 15, 2015

Thanks for the enjoyable experience buying a car at DCH Montclair Acura. A big Thank You to All the Staff for their warm welcome and professionalism in placing the customer satisfaction #1

DCoop

Mar 11, 2015

More Auto Dealers should strive to be like DCH Montclair Acura. From the time I stepped into the showroom and was greeted by the friendly receptionist, to being helped in car selection by my sales consultant, Walter Goldman, to finalizing the financing and paperwork with Marie Rossi, the experience was smooth, professional and stress free. Walter was a pleasure to deal with. He was knowledgable, courteous and patient in answering any questions or concerns I had. After the transaction, I was given a thorough orientation of the new operating controls, etc.

mlp123

Mar 4, 2015

I leased an 2015 Acura IXL and had a pleasurable experience working with Don Nardone. He was extremely courteous and very knowledgable. He was also very attentive and answered all of my questions and concerns. I will highlly recommend him to family and friends.

wallydport20

Feb 27, 2015

I brought a used car from the dealership and had a problem with my car and they took my keys and I'm waiting on the results !!!! I have all the faith in Kevin and Barry with my Caddy !!!

LP85

Feb 19, 2015

I just had my car serviced today and I must say Jason Bochner , Latoya Davis, And the mechanic Dave were great. They provided excellent customer service. And Dave really knows his cars. He serviced my car quickly and efficiently. I definitely enjoyed my experience.

Niknj123

Feb 19, 2015

I had a wonderful experience at DCH Montclair Acura with my Acura RDX. Don and Colleen were great! They were very attentive and helpful!! I recommend them!

Vic

Feb 12, 2015

Cars are a necessity and I normally rate the experience buying one well below a visit to a dentist, Don Nardone proved it doesn't have to be. Like any car purchase I started of anxious did my research and started out contacting dealers. I got a very competitive price from DCH, I was then contacted by Colleen and later Don who took all the information over the phone. When I reached the dealership my paperwork was ready, I was offered all the services but no hard sales tactics, I actually selected one of the additional services as well and have no regrets about it. When I drove off in my MDX I was left wondering why couldn't it always be so nice an experience - Thanks

Realizm360

Feb 11, 2015

I chose Montclair Acura for my first new car buying experience. Prior to going in I was quite nervous as I had no idea what to expect, but after working with Don I was put at ease. I left feeling like I made the right choice and was comfortable in my new car. Don was very patient and made me feel at ease. I would definitely recommend.

T Neil

Feb 9, 2015

I took my car in for a tire pressure light that keeps coming on. I met with sevice advisor Mit Seeblack. He was very kind and able to explain what was causing the issue and how it would be resolved. Mr. Seeblack stood out because he went above and beyond to ensure that my infant and I were comfortable while the repair was being done. Once the repair was finished Mr. Seeblack ensure that the car was brought back into the facility so that my child and I wouldn't be out in the cold while I was putting her stoller away and placing her in her car seat. First class service!

ablostein

Feb 9, 2015

Walter has made the car buying process as enjoyable as it is meant to be. He was efficient, knowledgeable, extremely customer friendly and helpful all around. I highly recommend him.

crivoy

Feb 9, 2015

Don really did a GREAT job of delivering an easy and fast car buying experience. I would definitely return as a customer. Thank you Don !

maggie

Feb 9, 2015

Mr Don Nardone made my buying experience so easy and stress free after being off the market for 10 years for a new car. He was extremely dilligent, trustworthy and meticulous in explaining different feaures/options in my new vehicle. As a matter of fact I visited many Acura dealerdhip, DCH Montclair was the only dealership who gave me a fair price and willing to negotiate all the terms. KUDOS!!! THANKS.

rf1

Feb 7, 2015

We enjoyed working with Walter Goodman. In what can be a stressful and challenging process, Walter helped guide us and and made us very comfortable with the purchase we were making. He quoted us a very fair process for our MDX and was very knowledgeable about the features of the car as well as comparable models by other manufacturers. He had a very patient and kind disposition. We would highly recommend working with him!

mariadeonarine

Feb 4, 2015

i was treated well at DCH Montclair Acura Mr. Walter Goldman was very kind, very helpful in making my decision in buying the MDX.Thank you very much to everyone.

John Montorio

Feb 2, 2015

Walter Goodman was extremely knowledgeable, responsive to all of our questions and concerns and quite courteous. He made leasing our 2015 Acura RDX a completely painless, stress-free and surprisingly quick experience. We had the car within a few hours after walking into the dealership.

alex1

Jan 31, 2015

Walter Goldman has been nothing but professional and friendly in helping me to become an owner of a brand new Acura. He is the most knowledgeable salesperson I've ever met. I highly recommend Walter and DCH Montclair Acura for your next car purchase.

dk

Jan 30, 2015

Came in to determine if I should buy my TSX Wagon off the lease or lease a new car. Walter was very knowledgeable, patient and easy to work with. Didn't feel for a moment as if he was pushing me one way or another ! Handled everything effortlessly!

Gordon23

Jan 30, 2015

Both employees that I worked with, namely, Don Nardone and Colleen Amirr, displayed excellent customer care. I do commend them for their professionalism. Gordon Henry.

felix

Jan 20, 2015

This was my first time buying a car and have heard a lot of stories of how stressful the process can be. Not at DCH Montclair Acura! After speaking with Colleen Amirr on the phone, I knew I was going to have a great experience buying a new Acura MDX. Harry Jones did an excellent job assisting with getting some of the paper work done ahead of time. On the day of the purchase, I worked with Don Nardone. He was very professional and very knowledgeable. He also took the time to explain all of the options in the car before I drove off the lot. The overall experience exceeded my expectations in price, quality and service. I am definitely recommending this dealership to my friends and family. Thank you to all of the staff at DCH Montclair Acura for making my first car buying experience a great one!

AcuraDriver

Jan 16, 2015

I was having car trouble so I decided to go back to the dealership. I met an employee by the name of Mit who diagnosed the problem, gave his advise on how to fix it and with my consent proceeded to fix the problem. It's been several months now and my car is running like brand new. So overall I was say that is a good dealership with great employees. I would definitely recommend going to this dealership with any car troubles.

LaBella2015

Jan 16, 2015

I was pessimistic about going to a dealer. (So many horrible stories about unfair trade ins). I saw this beautiful suv at Montclair however, and was persuaded to check it out anyway. Colleen handed us over to Don Nardone, and he was great. He explained everything fully, walked us through what to expect, and wasn't overbearing at all. I didn't expect to leave with a new car. I thought that I would have to start searching all over again. Don Nardone changed my thoughts that day, and I now own an Acura MDX from Montclair Acura. Thank you Don, and thank you Montclair.

sheapatel

Jan 16, 2015

I recently purchased my new Acura MDX and worked with Paul Dujets via email and Don Nardone the sales person. Don was great and a true professional. The overall experience was great, efficient and I would highly recommend the dealership for anyone looking to purchase an Acura.

giantsmets

Jan 15, 2015

I worked with Don Nardone and Colleen at this dealership and could not have been more pleased with the transaction. Don worked hard to secure the vehichle I was looking for and then spent a lot of time with me when I picked up the car describing all the features. I would easily refer my family and friends to see Don directly if they are interested in an Acura.

JW0303

Jan 15, 2015

DCH and Don Nardone went above and beyond to make our car shopping experience easy and seamless. Don was friendly, professional and knowledgeable. He made sure that all of the paperwork was done ahead so as not to waste our time. Thank you - we will definitely be return customers!

Dan Nigro

Jan 13, 2015

Upon my visit to DCH Montclair Acura, I spoke with employee, Ann Morongell. She was quite knowledgable and very informative about my inquiry into two Acura auto models I wanted information about. I will most likely complete my purchase process, because of the exceptional customer service provided by Ms. Morongell.

fishalot13

Jan 7, 2015

I had a get experience when purchasing my new car. I didn't know what to expect but I was happy to be working with Tony. He was respectful and very nice. Also he took his time with the many, many questions I had about the car and new them all inside and out. Great sales department all around.

Mjk012709

Jan 6, 2015

We had a great experience working with Ruben, Tony and Marie! Everyone was extremely nice, informative, and responsive throughout the process. Tony was a huge help getting our documentation together, teaching us about the vehicle and was very friendly! All around great customer service :) It was quick and easy- every car shopper's dream! I look forward to my future purchases at DCH Montclair!

sjb

Jan 5, 2015

I took delivery of my beautiful 2015 TLX on Friday January 2nd, 2015! I absolutely love the car. I was sick and in the hospital and got home on New Years Eve day. I was not sure when and how I would get to the dealership. Rubin Acilia phoned to tell me, Don Nardone would deliver the car to my home on Friday at my convenience! Talk about buying with ease! I want to thank these two fine gentlemen for putting their customers first! I can't say enough about the professionalism I was given! They are an asset to their profession!

Ranny

Jan 4, 2015

I recently purchased a new Acura TLX 2015 from this dealership and had a very good experience. I was more specific with my car color and interior options, no other dealership was ready to give any commitment to my color options and the competitive quote offered by DCH Mountclair Acura. Sales team - Lora Moore, Jaime Borja & Tony Karatzia have enough patience to help me in finalizing my car color, quote & even with continuous friendly update of my new car status. Finance team - Benjamin Klein helped me to understand the best financing options and available insurance options in friendly manner. It took almost 45 days to get my vehicle after placing the order. Trust me, all these 45 days I used to pressurize this team for a status update of my new car, they used to respond with lots of patience for any of my communications. I hardly found any such friendly team in my car research activity with various dealers.I will surely recommend this dealership to my family & friends in future purchases.

mpatel798

Dec 30, 2014

This has been my first vehicle lease in life and it went 100% smoother than I first imagined. Being a new buyer, I was nervous about leasing a car. Tony and Benjamin explained every last detail about loans, maintenance, car theft, fire protection and much more. Tony took the time to explain every last detail of the vehicle before I left to ensure I was fully aware of all the features included. I was able to leave with my brand new leased Acura RDX AWD with no hesitations or pending questions. The process was quick and painless. I would highly recommend this dealership to anyone. Mansi

mf2132

Dec 20, 2014

We have had 4 Acuras in the past 9 years and purchased all of them from another dealership. Friends and family have purchased Acuras from this other dealership on our recommendation. This time we went to DCH because of their salesman, Don Nardone. We already knew what to expect when we arrived. Don was professional, informative, knowledgeable, easy to relate to and above all he was honest! There were no surprises, only transparency during the entire buying process. Most people suffer from automobile buying angst. This was not our experience. From start to finish we were satisfied that we had the best vehicle for the best price. Now our friends and family will follow us to DCH for their auto needs and know they will be treated in the same fashion.Thank you Don and DCH Montclair Acura.

rikied

Dec 20, 2014

I just purchased a Certified Pre-owned Acura TL and was assisted through the process by Walter & Marie. Walter is extremely knowledgeable and courteous. He explained the entire process as we navigated through the paperwork. Walter helped me to with all of the settings so that I drove out of the dealership with everything adjusted to my specifications. I didn't have to fumble around trying to find everything. Marie was exceptional. She found me the lowest interest rate around, and she was completely up front and honest about everything. It was a pleasure working with everyone at DCH Montclair Acura. I will definitely be heading there for my next Acura purchase.

andrea

Dec 19, 2014

I must say that Sergio was a one of a kind sales consultant! I've bought many cars in my life and all the salesmen have been pushy. He was very calm and professional and I felt very comfortable with him. I would recommend him to my friends and family anytime! You have a gem of a sales consultant within your company. Sergio, I hope you are still there when I return in 3 years!Good luckAndrea

Pereira28

Dec 19, 2014

I had my car serviced here. Had great experience my salesman Sergio helped me greatly and introduced me to my service advisor Elayne. Sergio made my waiting time comfortable and pleasant.

maxim

Dec 18, 2014

I recently purchased a new Acura RDX from DCH Montclair Acura. The sale was fast and friendly.This was my 3rd Acura purchased at DCH. My salesman, Walter Goldman, and everyone else I dealt with exceeded all of my expectations. When I picked up the car, Walter spent a lot of time showing me how the options on the car worked, helped me set up my Bluetooth phone, and made sure I was comfortable with the controls before I left. This was the second Acura that Walter sold me; I would definitely go back, and I happily refer Walter Goldman and DCH Montclair Acura to our friends.

GG

Dec 17, 2014

I enjoyed working with Sergio. I felt that he had my back. he was honest and i left feeling that i got the best deal possible. Because of Sergio I will return and buy my next car from him. Greg Gallerano

InfoTran

Dec 17, 2014

Mr. Don Nardone was really helpful in providing all information while the car was ready for pick up and did a great job in getting this vechile for us. Excellent service

Teri

Dec 17, 2014

I went through the Costco Auto Program on line and was immediately contacted by Paul Dujets, the Internet Client Advisor. Paul answered all my questions and provided a quote via email for the car if I were buying it and also gave me lease prices. I was then put in touch with Walter Goldman who answered additional questions I had about the Acura MDX and he took me for a test drive. I can't say enough great things about both Paul & Walter. They were very honest & pleasant to work with and made the car buying process a breeze. This is the first time I have bought a car without any pressure.....the whole experience was wonderful. Walter also called me a few days later to see how I was enjoying the car. I was very impressed by the professionalism of both Paul & Walter. I would also like to acknowledge Marie Rossi who finalized all the paperwork. She was very professional, honest and caring. It was a pleasure to work with Marie as well.

Gabriel Ilyayeff

Dec 16, 2014

I was so impressed with thier service. I came all the way from Queens,NY to get the ILX. There's an accura dealership in Queens. They simply just don't compare to DCH. The three gentlemen I delt with were Paul, Walter and Benjamin. This is not your typical dealership. This team stands out. No gimmicks, no small writting, no games. Straight forward, honest and respectful. I will definitely recommend them to everyone.

jeremiahsullivan

Dec 16, 2014

Sergio was a pleasure to deal with. Sergio did everything he could to make the transaction as easy as possible. Next time I want a new Acura I'm going straight to Sergio at DCH Montclair. You should too.

marshenfield

Dec 16, 2014

This is not the usual car dealership that you walk into and all the sales people are bombarding you.In fact, it was calm and having done our homework, we knew exactly what we wanted. More importantly, Sergio Gonzalez listened. He didn't persuade us into some other deal and for that, this was by far the most pleasant experience in our car purchasing history. We will be returning back to DCH Montclair with Sergio when we need to trade in or finance another vehicle. In addition, the process was smooth and there were no issues. Sergio was also personable and friendly which made the whole experience wonderful. You will be extremely happy with Sergio Gonzalez if you visit him at DCH Montclair in Verona.

Nynoonan

Dec 16, 2014

Brought our MDX in for service and walked out with upgrading our lease. This was our 3rd car leased from Jose. My husband and I are extremely happy with the purchase and the process! We will definitely be back again to see him. Kudos to Jose for providing great customer service and his follow up is on point. Ben was also great, made the finance process quick and painless.

chitts23

Dec 15, 2014

We have walked into this dealership expecting the typical new car experience that you would find usually but I was pleasantly surprised by our experience. They truly did stand to their promise of:D = DeliverC = CustomerH = Happiness.Jose Lardizabal & Benjamin Klein did an excellent job and went the extra mile to stay late and deliver the car on the same day after office hours. Their pricing was the best in the market and I was not pressurized in a way. It was in overall a very satisfying and one of my best overall car buying experience. I will definitely share my experience with my friends and family and would highly recommend DCH.

dejandakik

Dec 15, 2014

Overall, great service, very friendly stuff, highly professional handling !I personally, dealt with Walter Goldman - outstanding guy. He answered every question I had, explaining every detail. I definitely will recommend Walter to my Friends / family.Good Job !

Dobby38

Dec 15, 2014

I have bought 4 previous vehicles from this dealership and each one was easier then the last. Professionalism, efficiency and just caring by the salesman Don Nardone made my experience exceptional. I highly recommend this dealership and Don.

hrumba

Dec 15, 2014

Jose was wonderful to work with. He made our whole experience at the dealership pleasant. I would recommend this dealer to my friends and family.

DominiqueAli

Dec 14, 2014

I walked to DCH Acura not expecting to leave with a car. I've worked with another dealer before that left me with buyers remorse and thought I would have the same experience, I was 100% WRONG! The gentalmen at DCH Acura really took care of me, explained the process to me; I was never left guessing about the process, they were friendly; it was like talking to an old friends and their time management was amazing! Over all, this was the best car buying experience I've had! I would definitely recommend this dealer to friends and family.

joshuas418

Dec 14, 2014

I had a great Experience at DCH Montclair worked with Walter Goldman and Benjamin it was a pleasure! he was very knowledgeable and easy going which is very hard to find in the used car industry.Walter and Benjamin thanks very much for everything!!!!Joshua

Miaminj03

Dec 13, 2014

We just bought the new 2015 Acura MDX from DCH Montclair Acura and had a great experience. I feel that they were knowledgable and friendly. We also got a great price. Benjamin Klein and Sergio were superb and made our experience as good as possible. Thanks DCH team!!

Nicole615

Dec 13, 2014

Had a great experience at Montclair Acura and working with Don Nardone. I never felt pressured and answered all of my questions. He was very knowledgable about the vehicle itself and made me feel comfortable with all of the features. Will definitely refer my friends and family.

Ant007

Dec 10, 2014

I had such an enjoyable experience at the DCH Montclair Acura. Their salesman Jaime Borja was extremely helpful in the whole process of buying my new car. His knowledge about the vehicles and great customer service skills made it easier for me to buy my Acura TL without any hassles. DCH Montclair Acura is a great dealership and I will surely refer a friend.

Ryan397

Dec 10, 2014

I had a great experience dealing with DCH Montclair Acura. I ordered an Acura TLX which was still in the process of building manufactured. Don Nardone, helped me out and was always updating me on the status of the car. He is very knowledgeable and customer service is clearly one of his priorities. I would recommend everyone to check out DCH Acura and ask for Don!

Djaimes98

Dec 8, 2014

Usually when someone makes the decision to buy a new car, it can be a stressful process. With a salesman like Jaime, that is not the case. He was absolutely amazing. A salesman to hold your hand through the process and ensure you are getting the best deal.

FDLora

Dec 8, 2014

I'm terrified of shopping at car dealerships because I always feel like I am signing my life away. This was my second time purchasing from a dealership and it was a lot better than the first. My sales guy was Jaime Borja and I felt very comfortable working with him. Mr. Borja was not only knowledgable of the different cars, but he also listened to what my needs were. As a first-time mom, I wanted a car that would work for my family, including my pup. I'm so happy with the choice I made, and very thankful for his suggestions.

Jeff61382

Dec 8, 2014

I was looking to buy a 2014 honda accord sport but didn't want to pay the premium of a new one so after going to some honda dealers and having an okay experience I went on the internet and started searching for a used one found one at Dch MONTCLAIR Acura and called them and was contacted with Jaime Borja who has been a superb sales man I now know why they say Acura is luxury and I have Jaime to thank for that. when I came in on a Saturday morning he showed me the car and he knew the vehicle very well which I was surprise since it was a honda showed me the numbers which were exactly what we had discussed so we sign he thanxtook me throu the hole process and had me on my way with my new car by lunch which made our day thank u again Jaime and good luck

khan7480

Dec 8, 2014

I have purchased my 2015 Acura MDX from DCH Montclair Acura recently. Lora Moore was incredibly patient, wonderful and honest young lady who helped me every step of the way in owning my vehicle. I cant appreciate enough how diligent she was in answering every question with big smile. She also introduced me with Paul Wong who is very knowledgeable in Acura products. The price of the vehicle was lower than any other dealership. Overall, this is the greatest experience I have ever had buying a car. I appreciate it the fact that they treated me like family. Thank you!!Saiful Khan

palbietz10

Dec 7, 2014

Recently worked with Don Nardone on an MDX purchase. He was attentive, knowledgable, and walked us through every step of the way. Kudos to Harry as well for following up on the process. Would guide others to them if they were in the market...

kaw6gt

Dec 5, 2014

I thought I was impressed when Mark Gershmin assisted me in buying a new 2012 TSX in record time and no aggravation but service was just as great! Now in 12/2014 my TSX recently came up with a minor issue with the heat so I added the routine stuff too. Right off the bat, one of the guys in the garage (I drove in when I shouldn't have - sorry) said leave it there, he'd handle it for me, walked me in to meet Advisor Mauricio Cadavid and even more pampering happened. He actually listened to my concerns, it was all accurately documented on the work order too (yea..I know! Crazy right?), and he walked me over to the waiting area with a quick tour of the amenities. Everything was a Mr...this and Mr.. that, very respectful. A "shuttle" - more like a RDX with a respectful driver, shuttled me home so I can run my errands. Mauricio called me with proper updates all throughout. I mean, progress notes not useless calls. I love proper communication when it comes to business and Mauricio never had me guessing throughout the day! When they were all done testing it properly, he sent another gentleman over in a RDX to take me back - again greeted respectfully. I came back to an ever enthusiastic Mauricio, a washed and vacuumed TSX, and working heat. I've had many brands before and DCH Acura/montclair nailed it! It puts other places to shame (ehemmm..P. Ave BMW ~ Maywood) and others should see how it's done from buying to service. You really would think you were getting your Bentley served.... it's Acura..done right. I wish I asked the name of the drivers who shuttled me and the technician who made the repair and service, he left the car cleaner than it came it and . Thanks DCH for a great team experience. I didn't see the others names listed but if DCH see this, please pass them a copy and send them my regards.

Nina3186

Dec 5, 2014

I was looking for a small car with good space inside. I also researched various auto dealerships, and decided to go to DCH Acura. Jaime Borja the sales rep was very knowledgable and helpful. My buyin experience was excellent. Thank you very much.

Richard Nisivoccia

Dec 5, 2014

walter goldman was very helpful and thorough.spent a lot of time with us.going over the features of the car.overall a pleasant experience.

skelkins

Dec 4, 2014

this is our first time getting an Acura - we just got the 2015 MDX - and we are so thrilled with the car as well as the experience. Don cuoldn't have been a better, warmer, more personable sales person. He walked us through everything and made it all so seamless, taking care of a lot of the paperwork behind the scenes for us. We look forward to driving our new car!!And just a quick note - Marie in the Finance department was excellent as well!!

gail robertson

Dec 3, 2014

I purchased an RDX and was very pleased with the car and the ease of delivery from DCH Acura, Don Nardone took all the time I needed to explain the car features and how they function. I left immediately after delivery to drive cross country and I needed to call him again from the car because I forgot how the shift paddles worked. He was cheerful and understanding as he explained again how it works. I highly recommend both the dealership and Don.

Kshcherb

Dec 2, 2014

This is my third time getting a car from DCH Montclair acura and Don made my experience better than the previous two by a landslide.Thanks,Konstyantyn

bjdonohu

Dec 1, 2014

I visited the dealership and met Tony Karatzia. I explained what I wanted and Tony listened and provided me with a deal within the parameters we discussed. as a result, the process to close our deal took less than an hour and I picked the car up the following day. I have been an Acura owner since 1990 and experiences like this are a reason I will remain an Acura customer.

kenneth.ware.716

Dec 1, 2014

I have leased many cars over the years, but this was going to be the first vehicle that I would actually purchase. My wife and I consider ourselves most fortunate to meet Mr. Tony Karatzia. He was professional, curious, and an excellent salesman. He was very knowledgeable and was able to answer all the question. We told Mr. Karatzia what we were looking for and bent over backward to make sure we got what we were looking for and for a great price.My wife and I found Tony honest and upfront. A refresh trait in a salesman. This was my familys first luxury vehicle and Mr. Karatzia kindly walk us through the process. I would gladly purchase another car from him without a second thought. There would be no need for me to shop around, because I know that I could not find this kind of treatment anywhere else. I would recommend all my friends and family to see him, because Mr. Karatzia will give them the best car buying experience.

mysesq

Dec 1, 2014

From the time of my initial internet inquiry until the moment I drove the car off the lot this was a great experience. They were always up front, and always quoted me the most competitive price from all the dealers I spoke too (and I spoke to quite a few Acura dealers in the area). Everyone at this dealership was friendly, knowledgeable and most importantly up front about everything from price to type of car to model changes. There were no hassles from the time I decided to get the car until I actually got it. I would recommend this dealership in an instant to anyone who is considering a new Acura (purchase or lease)- these folks know what they are doing and will outbid anyone else.

tsass123

Dec 1, 2014

This was absolutely the best and easiest buying experiencing I've had over the last 30 years. Don Nardone was friendly, courtesy, knowledgeable, and caring of our needs. I was naturally apprehensive, since the purchase was for my youngest daughter. Don immediately placed me at ease and handled the transaction as though he was buying for one of his own. I was pleasantly surprized at how smoothly it went and how competitively the car was priced. I will definitely revisit DCH when I'm ready to buy again and certainly recommend them to family and friends. Thank you Don.Tony S.

Yarem90

Dec 1, 2014

Always a great experience at accura. fast and friendly service. Don made the buying process very smooth and easy. Very thankful for the time and the professionalism that was provided when buying my first car.

chiesoong

Nov 30, 2014

It was the best buying experience I have ever had. Mr. Tony Karatzia is truly a professional. He knew what I wanted. He didn't give me any pressure to make a deal, instead offered a great price. This dealership treats customers with honesty and respect. Great service, excellent car.

jvhunt4

Nov 29, 2014

There is no haggling or hassling at this DCH. I came here with a friend when he was buying an Acura and was so impressed by the service, I decided to come back when it was time for me to buy a new car. Our salesperson Jose was very courteous and very attentive. I drove off the lot the same day with all my favorite radio stations already set, my phone synced with the Bluetooth and my home address entered into the GPS. Will definitely be recommending this place to everyone I know!

lkurzweil

Nov 29, 2014

Initially recommended to me by two of my colleagues. Now on my second Acura through DCH Montclair Acura. The second transaction was even easier and faster than the first. Zero hassles. Tony Karatzia made the process completely seamless (twice). Twenty minutes for initial deal and paperwork on the current car, and all papers and car ready at my convenience later that day. Routine service/maintenance experience equally strong.

dsouzamel

Nov 28, 2014

It was nice buying experience. Happy with my purchase. I would recommend this dealership to anyone who wants to buy a ACURA. Thank you !Melwyn

lavine.borges

Nov 28, 2014

This is the second lease from this location. We came back because of the care they took in helping us get exactly what we wanted. Tony our salesman was great. We would recommend thislocation if you are interested in an Acura

mbernardes

Nov 28, 2014

The car buying experience was fast and easy. Everyone was very nice and straightforward with information. I have previously leased two vehicles at DCH Acura and this time it was a purchase.

nicole.chiarella.3

Nov 28, 2014

I had a great experience at DCH. It was my first car purchase on my own and they made it simple and enjoyable. I love my new ILX!

vinteloz

Nov 28, 2014

Tony at DCH Montclair Acura made the experience of shopping for a new car extermely pleasant. He walked my wife and I through the entire process and took his time to ensure we understood every detail of the transaction. We very much recommend Tony and DCH.

stayclassy1776

Nov 27, 2014

After my wife was begging me for an upgrade from her Mazda (which we bestowed to our daughter), I figured an Acura would be an excellent choice for her. I had visited a couple of other Acura dealerships prior, but for some reason, the dealers could not get me to pull the trigger. Low and behold I meet Jose L. at DCH, who not only had an instant charm, but was extremely knowledgeable of each vehicle. He didn't impose his suggestions like other dealers would, but simply guided me along the big process. An hour later, I finally made my decision to get a TL. It's been a few months and all I can say is, HAPPY WIFE HAPPY LIFE. I would totally suggest this dealership to any friends (and husbands trying to earn points with their wives) and especially suggest you seek out Jose!

divadi877

Nov 26, 2014

I had a great experience at DCH Montclair Dealer with Tony Karatzia. He was very knowledgeable and we both agreed with pricing which is great. I will definitely recommend this dealer. Benjamin Klein was also very helpful with the process in purchasing my car.

jccurran

Nov 26, 2014

Not much to say here except that if you're looking for the best price and quality service, DCH Montclair offers both. Ask for Jose and you'll be be good to go. It literally could not be any easier. Thank you DCH!

Lpmoe74

Nov 26, 2014

My experience leasing an Acura MDX 2015 from this dealership was wonderful. Walter, the car salesman, listened to what I wanted for my car ( color, components, interior) and what would fit into my financial budget. He met every requirement that I asked for and more. Even a red stripe that I wanted! This is my third car leasing from this dealership and I would do it again.Ann in customer service is outstanding. She goes above and beyond for the customer.

Mdungo15

Nov 26, 2014

Tony was fantastic to work with. My wife and I found him to be professional and extremely knowledge. I highly recommend Tony for anyone looking to buy or lease an Acura.

Natassia

Nov 26, 2014

I recently had the pleasure if purchasing my first car from Montclair Acura. Jamie Borja couldnt have been more attentive and helpful in answering all my questions. His emense knowledge really guided my desicion and I couldnt be happier with my purchase. Mr. Borja gave me a great deal and was ready to answer any and all questions I had before and after purchase. He is really a gem and I have been recommending him to all my friends!

nicolegz

Nov 26, 2014

This dealership was recommended to me by a friend and I couldn't be happier with my experience. I worked one on one with Jamie Borja to purchase my first Acura. I was looking for a safe, efficent vehicle as I have a toddler. Jamie listened to all my needs and made sure I walked away with a car that would be the safest choice for my family. I had an amazing experience and now have the perfect car for my family. Thank you Jamie and thank you Acura!

Patrick Johnny

Nov 26, 2014

I have purchased a number of car over the past few years and Tony Karazia made this last experience the most wonderful and painless process to date. There was no pressure to buy, They had the car, color and potions we wanted in stock. I did most of the work over the phone, and just came in to sign the papers and get the keys. Awesome management! Awesome Sales Staff.!!

REITdude

Nov 26, 2014

This is my third leased car from DCH and Tony Karazia made it a smooth process. The car was available with the options I wanted, ready to go and well priced. I've recommend Tony and DCH to friends and family.

Sallyr3

Nov 26, 2014

I can honestly say that I walked in to educate myself on SUVs. I was helped by Tony Karatzia. He was not intimidating to speak with. There was no pressure to buy that day which is very important to us when we make a decision on where we will be buying from. He showed us the RDX and MDX. Knowledge if the product and friendliness of Tony is key in our return to this Acura opposed to other makes of SUVs.

sj2014

Nov 25, 2014

This is my seventh Acura form Walter Goldman and it's still the best car shopping experience around. He is very patient, knowledgeable and friendly. He will take as much time as needed to go over features and controls and will never rush you. For anyone looking to purchase a car, this is the person to see. You would never deal with anyone else.

josiegermel

Nov 23, 2014

Our sales consultant TONY KARATZIA was a pleasure to work with. We found RUBEN ARCILA to be very knowledgeable and patient ,he took his time explaining. MARIE was an exceptional .THANKS DCH ACURA.

Sergiy Ovsyannyk

Nov 3, 2014

I usually shop around hard and 2 my previous vehicles were leased far far way, 75-100 miles way. I stopped by DCH just to look around and did not plan, nor expected any deals. I met Don Nardone and I was surprised of his professionalism and experience. When you lease a car you need to put together some basic, but critical numbers, like selling price, money factor, residual. From my experience a lot of dealerships start playing around, just giving you final number and you have to fight to get all info. Don quickly got what I asked for, negotiation part was painless and a week later I got my brand new 2015 MDX. Cannot be more happy with this dealership and great salesman, Don Nardone.Thanks,

Engee

Oct 31, 2014

I worked with Walter on a 2015 MDX over the summer and he worked up an excellent. I however decided to stay with the 2012 MDX and every month Walter would just check-in. He offered all around excellent service at the time but we decided to keep the current car until we got closer to the lease termination. Last Friday I reached out to him again over the phone driving home from VA. Once again he worked with me patiently and by that evening we had a agreed on price. He also gave me good advise on working with Honda financing and everything worked out as I had hoped. The dealer even offered me an excellent price on my 2012 MDX and they bought it instead of turning it early off the lease. I took delivery of the vehicle the following Monday evening, nothing was rushed again all coordinated by Walter. All in all and excellent experience and I would highly recommend this dealership. This is my 4th MDX and the 1st one from this dealership.

Sharontha

Oct 29, 2014

Purchased a Certified Pre-owned Acura TL and by far the easiest car buying experience in my life. Most of the transaction took place via email and phone and when I went in to the dealership I was ready ready to go to battle considering all my prior experiences. To my suprise all I did was test drive the car, drop off my Audi which I was trading in, sign the paperwork and we were on our way home. I seriously can't see myself going to buy my car anywhere else in the future.

TLotto2010

Oct 29, 2014

Everything is great at DCH Montclair Acura,even the taste of the double espresso . The whole experience from start to finish was wonderful! It took no time to complete the sale. Thanks to every body there.and special thank to Tony and Benjamin.

Anna Soliman

Oct 25, 2014

I am guessing that anyone in need of a car would agree that buying one is at the top of the list for one of life's most unpleasant experiences. I am finally pleased to say that working Don Nardone and his team at DCH Montclair allowed us to purchase the vehicle we needed for our family without a lot of unnecessary drama, circus like gimmicks, delay tactics and wait time. Thank you for the positive experience and it will be with great confidence that we recommend DCH Montclair to those in need of a car (new or used).

vadim1913

Oct 23, 2014

I leased the 2015 Acura ILX from the DCH Montclair Acura last week. Tony Karatzia was working with me on this lease. The whole experience from start to finish was wonderful! It took no time to complete the sale. Thanks to every body there. Vadim.

stacey.russo.16

Oct 16, 2014

I had some negative experiences with dealerships and decided I had to go through a hassle fee, non-negotiation dealership, that was a certified car dealer. Buying a used car can be stressful and many dealers tack on unnecessary fees. Everyone at DCH Montclair Acura was professional, polite, helpful, upfront with costs and honest. They explained everything, provided a warranty and 1 year auto club membership, etc. I wish all dealerships could follow their example. Thanks again!

madimex

Oct 11, 2014

Excellent customer service. Saleman Walter knew what he was doing and was very helpful in getting my new 2015 TLX. Great car, great service. Everyone in that dealership were very nice and helpful.

karataye

Sep 30, 2014

The whole experience from start to finish was wonderful! Every employee I came in contact with greeted me with a genuine smile. I don't feel like they sold me the car I purchased it. It wasn't the normal pushy atmosphere of any other dealership I've dealt with in the past. I am already looking forward to coming back to get another vehicle. I would definitely recommend this dealership to anyone looking for a new ride.

jm2sami

Sep 28, 2014

I just bought a certified pre-owned Acura from DCH Montclair Acura. I initiated the conversation through internet. Jonathan Liu promptly replied the very next day. I had initial clarifications that Jonathan helped clarify. In a day's time, his manager, Ruben, called me to explain the features in the car and was helpful in providing all the info. When I visited the dealer, I had a lot of queries that Ruben answered and was helpful. Barry took me out for test drive. He took me through couple of routes to experience the car's performance. He also patiently explained every little functionality in the dash. Once I did the test drive and made the decision to purchase, Barry did a good job of managing the documentation work in time so that I could take the car asap. He also detailed the car quite well, and topped it up with a tank full of gas! The final financial process took 2 hours, as I had to wait for the ever busy Benjamin Klein. It all got done and Barry was waiting patiently till 9.45PM (YESSS! That is how long it took) to help me out and congratulating me on my new car. It has been really good working with these guys, especially Barry.

Kasheema

Sep 24, 2014

We bought Acura number 4 yesterday.Sales rep Jamie and sales manger Ben Klein were awesome . Make sure you ask for Jamie !!! Great deal too!!

indfin

Sep 23, 2014

I knew what car I wanted, but didn't know where I was going to buy it.I contacted DCH via an online inquiry for a price quote. Almost immediately, I received an e-mail from Lora Moore, who quoted me a firm price for the exact model/package I wanted. It was a fair amount below sticker and below the average retail price listed at various other dealers. They even detailed every other cost to give me a true "drive-off-the-lot" bottom line.More importantly, from the first inquiry until we drove off the lot with our car 10 days later, they were true to their word. They provided a more-than-fair value to our trade-in (again, based on Edmunds and other sites). Jose Lardizabal was a low-key, straightforward salesman who never made any attempt to "upsell" me. He was knowledgeable, professional, respectful, and friendly every step of the way. The final price was EXACTLY as originally quoted.Benjamin Klein in Finance was also a pleasure to deal with and didn't try to "sell" anything.From start to finish, by far the easiest, more pleasurable car-buying experience that I have ever had. I would strongly recommend DCH Montclair Acura to anyone who is looking at an Acura.

HappyCuztomer

Sep 21, 2014

I cannot say enough about the fantastic service I received from Walter Goldman. We walked in at closing time one Saturday afternoon and it was like he had the whole day to speak with us. He didn't rush us, he took his time and explained the features and options on the car. It was a painless experience, he answered every question we asked. It was a pleasure leasing a new SUV from Walter and DCH Montclair. Even Benjamin made the final paperwork painless. Everything went so smoothly we almost forgot to test drive the car LOL!!! Thank you all I love my RDX

katie.ramey.54

Sep 16, 2014

My first experience going to the dealership to find a lease, they were friendly straight forward & Tony gave me a price I couldn't refuse to walk away from. Everything was set and ready to go by the time I got to the dealer to fill out the paperwork. Very straight forward and painless! Would definitely recommend

sbf321

Sep 15, 2014

Walter Goldman is a low key salesman who understand his customers and has always managed deliver to what I wanted, equipped, how I wanted it, and at the right price. He will only recommend the accessories that make sense, not the ones that make the dealership the most money. He will follow up after the sale to make sure everything is as expected and will let you know when you can get the best deal on a particular car.

jendshick

Sep 12, 2014

We were looking for a used car for our son, but were not ready to purchase a used vehicle. We found the perfect used car for him at DCH Acura. The service was outstanding..from our first phone conversation with Jonathan, to the actual purchase with Barry. We did not feel any pressure, and the transaction was smooth and simple throughout. Benjamin in finance also worked diligently to make sure that our entire experience was a pleasant one. Thank you Barry, Jonathan, and Benjamin!! We will purchase our next vehicle from you, and highly recommend you to all of our friends.

va.lu.watson

Sep 6, 2014

I'd like to start off this review by saying that this was the second dealership I'd visited on the day I bought my car. First I went to Hudson Honda in search of a used Honda Civic, and while they were decent at best (I'll write a separate review for them), I walked out with nothing. A few hours later, feeling disappointed, I thought, xxxx, I'll try DCH Montclair Acura.There was only car I wanted to look at, and with the help of Colleen Amirr (who, as far as I understand, is in charge of internet sales...I'd emailed about the cars first) I was introduced to Barry Katz, who was very helpful.The test drive was fantastic. I don't know my way around the area, but Barry guided me down two roads where I was able to aptly test the car's speed, brakes, acceleration, and its performance while driving on an incline. He answered my questions promptly, and most importantly, didn't try to push me to make a decision. But the decision was made.As soon as we went inside, I made an offer on the vehicle, and although I did make a bit of an aggressive offer, a manager was called (I don't remember his name, sorry) and we were able to come to an agreement. I went home that day with my first used car.That was last week, and I've been a happy driver ever since.

Jcece

Aug 31, 2014

Walking into DCH Montclair Acura, I knew what I was looking for and did not want the process to turn into a "long day at the dealership." Tony greeted me attentively as soon as I walked in the door and was nothing but helpful thereafter. All of my questions were answered, the deal itself went smoothly, and I did not walk out feeling I was ripped off. He had advised me to come back in an hour and a half to sign the papers and pick up the car to prevent us from waiting around, and when I did the paperwork was ready to go, as was my new ILX!In addition, Ben was very professional, explanatory and patient in presenting my finance options .My first visit to DCH Montclair Acura was more than satisfying and I would recommend this dealership to others; in fact, my father intends on going there when his current lease is up!Thanks guys - Jaclyn

Jim

Aug 30, 2014

Walked in and 2 hrs later I walked out with my new 2015 rdx. So easy and quick. Tony worked with us on the price and after we agreed on the number it was smooth sailing. He set up our navi and Bluetooth. Showed my wife and I how to use all the features.

MELISSA

Aug 30, 2014

GO SEE THE SALESMAN TONY! We have bought many cars in our lifetime however I NEVER experienced anything like this. This wasn't like the other dealerships where they just give you a price. Tony did an unbelievable job finding out what we were looking for in a vehicle and made sure it was the right fit. He gave us his time to go over every detail there is to know about the car. On top of being the most knowledgable sales person we have ever dealt with anywhere (BMW,Mercedes, and Audi), he was friendly and made the whole car buying process FUN and GOT US A GREAT DEAL! The facilities were top notch. Trust me when I say this is THE ONLY PLACE TO GO WHEN BUYING AN ACURA! TONY, Thank you a million times! We'll be back!

nettaaka

Aug 5, 2014

Latoya and Maurico provided me with outstanding customer service. Thank you for being so nice! !I enjoy coming to this dealership it's the best.

Cg0905

Aug 1, 2014

Thank you Dch Montclair Acura for making my experience so wonderful! We had visited a few dealerships already and were begining to lose hope, our children were starting to get restless by the time we reached DCH. But thanks to Jaime Borja our experience started on a good note!! He immediately helped us set up our children to watch TV which distracted them greatly! My husband was able to speak with Mr. Borja worry free and we left very happy with our beautiful MDX!!!

Karina

Jul 31, 2014

Went in didn't have much time. Needed a car quickly. I worked with Jaime and he was fast effective and knowledgable. It was thee greatest experience I have had in a dealership. Definitely recommend this to family and friends.

Ken W.

Jul 31, 2014

What a great dealership. From start to finish Tony was wonderful to work with. Don't think about going to another dealership DCH Montclair Acura gave me the best price with great service.

vb121

Jul 31, 2014

I had a great experience purchasing my car at the DCH Montclair Acura and their sales consulant Jaime Borja did an amazing job at assisting all my needs when it came to choosing which car to buy and was very knowledgeable.

prime613

Jul 25, 2014

Last week i purchase ACURA MDX 2015. This is my third car winch i purchase from Walter Goldman.First car i lease from him in 2005 Acura TLHis is great and very professional salesman. Every time he impress me which his service.He recommend me extra option and i bout them, because this is was very imported for me.Always helpful, friendly and man of his word!Next time when i need another car i now where to go-DCH Monclair Acura.Thank you Walter You make my day.

jrosado19

Jul 23, 2014

I have been a customer of DCH Montclair Acura since 2006 and I have to say that every experience has been great. This is my third time leasing a vehicle and each time has been pleasurable and hassle free. Tony is very helpful, courteous and professional. He is concerned with my needs as a customer and answers all of my questions and concerns in a timely manner. I would definitely recommend anyone to work with him and the dealership. The entire staff is friendly and helpful. I am looking forward to doing business with them for a very long time.

artclaudio

Jul 7, 2014

Walter was a pleasure to work with and my son and I were totally happy and impressed with him and our treatment while purchasing a new ILX. He was infomative and helpful in reviewing the car features wit us and kind enough to call me the next day to assure all was OK. A wonderful experience for an event which doesn't take place that often in life.

miguelm2667

Jun 30, 2014

Don Nardone is in a class all by himself, you just cant find sales professionals like him him anymore.The man has the patience of a saint, ans he is therw to help you.Ruben arcila a men of his word.Michael porreca the man is a true gentleman.Ben Klein he will go the extra mile to get the job done.Thank you for making this process stress free free.On behalf of my son Ethan,my wife and I.

MelindaPena

Jun 25, 2014

I have purchased two vehicles from them and I am finalizing the paper work on my third one today and I have to say that this dealership offers an A class experience all around. Not only have I purchased three cars from them but I always service my car with them as well and the level of courtesy and friendliness they give you is like no other I've dealt with in the past. I will never go to another dealership. They make sure that no matter what you will leave their place with a huge smile on your face and a feeling of contentment. I never write reviews about anything but I felt the need to write this one because it is very much deserved. Jamie and Barry keep up the Good work. Steve and the rest of the service crew thumps up to you all on great customer service.

ThomasNguyen

Jun 24, 2014

It was a pleasant surprise working with Jose and the team at DCH Montclair Acura. It had been a while since my last Integra. It was a fun car and thank you Acura for bringing it back under the ILX badge. The purchasing experience through Jose was top notch. You would not find similar service anywhere else. Jose is also a resourceful gentleman. He went over all details related to the ILX. In addition, the team at DCH Montclair went out of their way to find the exact color I wanted. I appreciate the level of professionalism provided to me and my family. Thank you.

heyfred

Jun 19, 2014

As an Indiana resident I never expected to buy a car in New Jersey. However, while visiting my daughter and her husband I was told of the great buying experience they had experienced with Sales Associate Jose Lardizabal at DCH Montclair Acura. I had been looking at Acura's but did not feel that I had received a fair offer at another Acura dealership. Jose and DCH Acura went above and beyond, and I am driving home a new Acura MDX with which I am quite pleased.

ilovejoe

Jun 4, 2014

Jose, Enjoying my new ride 2015 Acura RDX luxury all the way. I'm always getting compliments Great choice. I could never Thank you enough for your honesty and patience during the process it was stress free. With all of the Acura Dealers in the state of New Jersey I'm sograteful I went to DCH of Montclair "Greatest Dealership". Thank you so much

finkler79

May 22, 2014

This is the 4th vehicle I have purchased through Walter Goldman. He provides you will excellent customer service. He is the reason why I keep returning back to this dealership.

Jburgess1019

May 21, 2014

Tony provided great customer service. I was able to get a good deal on a new 2014 Acura ILX. I would recommend this dealer in the future for providing excellent customer service.

jdrisco39

May 20, 2014

Did not have to spend any unnecessary time haggling at this dealer. Mike and Colleen were excellent in negotiationg with me via phone/email. Would HIGHLY recommend calling either and setting parameters of what you want and how you would like to go about it. Pleasure working with this Acura dealership. These are my 4th and 5th Acura's I have owned!!! Extremely satisfied.

Dr. Legaspi

May 16, 2014

No other dealership matched the package deal Walter Goldman gave me. Friendly, courteous, honest and just an overall pleasant guy to have helped me. Ask for him and you'll be very happy!Dr. L

vrunito

May 10, 2014

Dealership was really helpful and straightforward. My time wasn't wasted at all when I came to buy my car, I was in and out. I was given a really good deal, was taken care of from beginning to end. Salesman was very knowledgeable and showed that he care for his customers. I've also been to the dealer for service, their staff is friendly and knowledgeable. The dealership itself is clean inside and out.I definitely recommend this dealership. Will definitely be coming back for service and any future car purchase.

nyflyguy95

May 9, 2014

Unbelievable care and professionalism from all that were involved. (Colleen, Tony) Friendly, patient, knowledgeable. Jason was informative and understanding. He was passionate about the products they sell. He convinced me to add tire coverage which I already had to use.... thank you.I only owned the car for 2 months and i had to replace a tire (due to horrible potholes). Service department was also professional and quick. I saved hundred$ because i had tire care package.Great Value for a quality product. Im so impressed, Im concidering trading in my other car for another Acura. Thank you DCH Montclair Acura

jhpurns

May 6, 2014

I usually hate going to car dealerships, for any reason, but DCH Montclair has recently made me rethink this. Bought a new RDX from Jose not too long ago and it could not have been more painless. In addition to being very knowledgeable about the industry as a whole, Jose was also very patient and respectful. We walked in to DCH one day out of curiosity and walked out Acura owners (we were initially leaning towards Jeep). I can confidently say that we made the right decision, not just by going with Acura, but also for going to DCH Montclair. Thanks everyone! Will recommend.

mani1978

May 3, 2014

I just want to relate my recent experience with DCH in the purchase of my new Acura RDX. We dealt with Paul, Tony and Ben during the sales process. I have to say that all these guys "bring" it each day with the sole focus of satisfying the customer. Tony was exceptional and understanding to our car buying needs and stayed until 11 pm to facilitate the delivery of our car. I used to dread the experience of walking into a dealership and going through the motions of buying a car. However, Tony was very professional and made our sales experience extremely pain-free. Ben who is a business manager at the dealership also stayed late and helped facilitate the sale. If I am looking for a Acura again in the future, I do plan to call Tony. Thanks Tony - keep up the good work and I do plan to send anyone in my immediate circle looking for an Acura your way.

kgoettlich

May 1, 2014

I worked with Walter Goldman and he worked very quickly and efficiently with me to get me in and out of the dealership as soon as possible. I was able to get the exact car, color, and packages I wanted as soon as I walked through the door. Walter was straight forward with me without anything being hidden. I would recommend not only this dealership to anyone looking for an Acura, but I would recommend all to see Walter, a salesman who knows what he is talking about!

PCM1773

May 1, 2014

I had a great experience at this dealership .I was looking for a certified Acura MDX I look at 3 or 4 MDX before I find the one for me .My salesman Charlie was very helpful and patient

manuelduranduran

Apr 30, 2014

From the moment that I walked in DCH ACURA,I was greeted with courtesy.I am very happy with my ACURA MDX ADVANCE 2011 and good service from the dealer..thanks to SERGIO GONZALES AND BENJAMIN KLEIN.muchas gracias.

danbaldachin

Apr 25, 2014

Excellent buying experience. I would recommend this dealership. They were helpful and friendly and informative, explaining all the options. The purchase was efficient and hassle free.

Pereira28

Apr 18, 2014

Had an excellent experience at dch acura. My sales consultant Sergio was very helpful answered all of our questions/concerns and helped us decide between the rdx or tsx. We are extremely happy with our tsx 2014.Great service and we will be recommending your dealership. Thank you!

John M.

Apr 12, 2014

We had narrowed down our search to 3 dealerships and chose DCH Montclair not just for the location but the friendly and professional communications we had received prior to making the trip. We arrived early afternoon and the high quality of service continued. We were introduced to Tony who explained everything clearly and provided the flexibility in pricing that we needed to buy the car. Within a few hours we were back at the dealership, finalizing the purchase and drove the car home! The whole experience was easy, thorough, fully transparent with friendly and professional staff. I will recommend the dealership to anyone. Thanks DCH Montclair!

JohnZulla

Apr 11, 2014

We were offered 3 dealerships through the service offered through my company, but although all 3 contacted me, DCH was not only the most convenient but the people with whom I spoke were very friendly and made us feel welcome. On arrival we were greeted immediately and Tony took us through all the details clearly and patiently. As we were told, the finance guy (Benjamin) called me within a couple of hours and gave us the good news! Also, initially we did not think we could get a car so quickly but were informed of a cancellation that allowed us to come back same day and drive our RDX home! Benjamin was very thorough with the finance details and Tony stepped us through all the particulars of the car. A very quick, easy and great experience. Thank you!

lexis1978

Apr 10, 2014

Tony thank you very much for all your assistance. It was truly a pleasure working with you. l LOVE MY NEW CAR....I PROVIDED YOUR INFORMATION TO SEVERAL PEOPLE...THANKS AGAIN

MGreen1

Apr 10, 2014

The team at DCH Montclair Acura is first-rate. Walter Goldman spent the better part of his day with me, making sure every detail was handled with humor and reassurance. Marie in the finance dept makes an iPhone look disorganized and worked, completely on her own accord, to better my loan rate. Together, they and the rest of the team know how to make a person feel taken care of. Combine that level of customer service with some of the finest cars on the road today and you have a winning combination.

mtsbwy

Apr 10, 2014

Over the past several years we have purchased three cars from Tony. He provides a friendly, straightforward, no pressure approach to the car buying process. We appreciate his willingness to assist with any issues or questions that arise both before and after the sale. We have and will continue to recommend him.

abracco

Apr 8, 2014

The employees at DCH Montclair Acura are undoubtedly the most professional, helpful salespeople I have encountered. The caliber of excellence in customer service is certainly unmatched by any dealership in the area. The pricing was extremely reasonable (the best of 3 or 4 other dealerships in the area), and I did not feel like I was being "scammed" or "forced" into leasing my vehicle--I knew I was in good hands. Jose (the salesperson that assisted me) was incredibly knowledgeable and accommodating--he even spent 30 minutes with me in my new ILX explaining how to use the different functions/accessories in the car. If you are in the market for a new vehicle, you MUST stop by DCH--I can not imagine going elsewhere.

sz29

Apr 7, 2014

My experience with Acura and Jose was a very pleasant one. Jose was very willing to answer any questions I had big or small. His genuine personality and kindness was a breath of fresh air when shopping for a car.

Fpcosta

Apr 5, 2014

The DCH service team has always been accommodating and professional, so we decided to give DCH our business on our latest lease. Paul Dujets was easy to work with and I believe we got a reasonably good deal. Paul Wong was exceptional. I sold cars back in the early 90's to supplement my income. Never met a more professional representative then or since. Paul was great. Ben Klein explained the transaction clearly and I was thankful that most of the paperwork was completed in advance of our visit. I have had grueling F&I experiences in the past. Ben was a pleasure to work with.

Tjasey

Apr 4, 2014

After several months of frustrating comparison shopping, I walked into this dealership guarded. To my surprise, I found the sales rep that handled my request to be professional, respectful, patient, friendly & determined to satisfy my needs.I described the car I wanted and was told it was going to be difficult to find a 2014 Acura TL Special Edition in the color combination I preferred. It took the sales rep 1 1/2 days to locate my car. I returned to the dealership on my scheduled appointment date to find all paperwork prepared and ready for my signature at the finance office. Everything was done in record breaking time. I find this dealership to be impressive & enjoying my new ride. Thank you DCH Montclair Acura!

Mariannaras

Apr 3, 2014

Our first experience was our phone call from Colleen. She responded to our inquiry within minutes and emailed us a quote just minutes after that. She answered all our questions and was extremely friendly and helpful. We were the happiest with her call back so we decided to go to Montclair Acura. Everyone was very friendly and helpful when we arrrived. Collen set us up with Tony Karatzia. He was great. Very helpful, informative and no nonsense. He took us on a test drive and then he helped us put together a great deal. Throughout the whole process he was very patient (we asked a lot of questions numerous times). We never felt pressured or uneasy. We felt he was very upfront and honest. He put together a great deal for us and we are very very happy with our purchase. After we made our decision on the ILX we sat down with Benjamin. He also was very helpful to us and made the paper work as painless as possible. We have already recommended your dealership to our friend because of the great service we received from Tony. Thanks again.

cdg13

Apr 1, 2014

Don and the team at DCH Acura did a great job answering questions about the vehicle and providing me information to make my own decisions regarding trim level, features, and add-ons without being pushy and trying to "sell me" on it. Their price was fair and they were amenable to some accommodations I requested.

maxicannara

Apr 1, 2014

I had a great experience bought certified Acura Rdx .Charlie was verypatient and easy to work with .P.S. I Love my 2011 RDX

beck545

Mar 31, 2014

We had a wonderful experience working with Don Nardone and DCH Montclair Acura!! We visited the dealership a number of times with many questions, and Don was extremely helpful and knowledgeable at all times, with zero pressure. When it finally came time to lease our Acura MDX, Don went above and beyond in customer service to make sure that I got the specific car I wanted as soon as possible, and that I understood all of the many features of the car. Marie Rossi was also extremely helpful and knowledgeable with the business and financing aspects of the lease. We are so excited to have our new MDX!Rebecca DuBoff

Kathi929

Mar 31, 2014

SALES: In March 2014, the lease on a 2011 TSX was expiring. I contacted the dealer about 1 month in advance to check about current pricing and acquiring a new lease. Without much ado, I was able to lease a new 2014 TL (upgrade) that fit my needs. Don Nardone, was quite knowledgeable, helpful and accommodating.

Alan

Mar 29, 2014

Don't waste your time going to other dealerships like I did. DCH had the best price with such a great team that works there. My salesperson Tony was outstanding. He didn't go back and forth and play the game. He was very straight forward and after we agreed on price we then took delivery of the car that day. He didn't just hand me the keys and kick me out. He stayed in the car with me for over 45 minutes just to show me all the features. I will be back soon because my daughter will need a car.

Edbeware

Mar 29, 2014

They do a very good job here. I walked in on a Saturday with a trade in, got a great price for it and had a new car in our driveway less than a week later. We are very happy with our new MDX.

Rocio21

Mar 29, 2014

I bought a 2011 Honda Civic and I had a great experience. Sergio was great he gave me all the information I needed. Thank You

MDXdude

Mar 28, 2014

Bought a 2011 MDX recently at Montclair Acura. Really had a pleasant time dealing with them. My salesman Charlie Phillips was great to deal with and the price I ended up getting it for was very reasonable. I checked out a few other dealerships looking for the same car but just didn't get the same vibe from them. Glad I ended up at this dealer.

Niceville2

Mar 28, 2014

From start to finish, Don Nardone made purchasing my "new" car a pleasant experience. He never made me feel pressured and/or rushed and went above and beyond what one would expect and usually receives from the majority of car dealerships. I will indeed return to this dealership and hope that Don will still be there to help me in purchasing my next vehicle. Deborah Mueller

pschwartz80

Mar 28, 2014

Don Nardone was professional, courteous and a pleasure to deal with. He is an experienced salesman who did not use pressure, and answered all of my questions.

RogerCurylo

Mar 24, 2014

I purchased a Acura Certified 2014 RLX with Tech Package. The people I communicated with via phone and internet to the sales people in the showroom were fantastic. I'm a very senior finance risk person in Wall Street and I feel like I walked away with a great product for a great price! Barry Katz was a real pro and made sure all my answers/concerns were addressed. Benjamin, the sales manager, closed the deal with obtaining a great interest rate and some other addition services that I should consider which I did. I would not hesitate to recommend this dealership and the team that worked with to those interested in Acura automobiles!

wacito1

Mar 23, 2014

SERGIO AND BENJAMIN WERE REAL GOOD ASSISTANTS ON HAVING ME CHOOSE THE BEST CAR THAT SUITED BEST FOR ME. I HAD A GREAT EXPERIENCE THEY WERE VERY INFORMATIVE I WOULD CERTAINLY RECOMMEND OTHERS TO THIS DEALERSHIP.

akornstein

Mar 22, 2014

I was impressed with Tony's professional and courteous approach. There was no hard sell or pressure as I've seen at other dealers. He was very patient with all of the questions I had.

jamesacap

Mar 22, 2014

I have leased eight Acuras from DCH Montclair Acura, so obviously I am happy with the sales and service professionals at this dealership. Most recently, I leased a 2014 TL TECH AWD. I am very happy with the vehicle and with the service provided by sales consultant Don Nardone. He was attentive and responsive to all my questions and concerns. I always feel that I am treated like a repeat customer should be treated and that I get the best price available. I have shopped other dealerships and none has beaten DCH's prices. I strongly recommend Don Nardone and DCH Montclair Acura over the other Acura dealerships in the vicinity and likely will get my ninth Acura from them as well.

bigsby1960

Mar 20, 2014

We were looking for a used car and recently had a nightmare experience with Liccardi Ford. Much to our astonished and delighted surprise, we saw a used car advertised at DCH Montclair Acura that we wanted to see. Barry and Rubin were polite, professional and did not put any pressure on us to buy. They were upfront about everything, thoroughly addressing all of our issues and questions. They tried to help and accommodate us as much as possible. They also had the 90 day guarantee buy back. The check engine light was on when we purchased the vehicle, so we took it back to the friendly service center at the dealership. They were extremely helpful, quick and gave us a loaner vehicle while they fixed the problem free of charge. We did not buy a top of the line, expensive car, but we certainly were treated like a top of the line customer. I hope to get all my future cars there if possible. I cannot say enough about the courteous sales staff and service staff. Our great experience at this dealership with Barry, Rubin and the service staff were above our expectations. I would highly recommend them.

Dilipdh

Mar 20, 2014

Answered all my questions, worked out good pricing without haggling, no sales pressure, no undue pressure to buy accessories, very good after sale service. Very friendly staff

Neldacontreras

Mar 17, 2014

Highly professional yet personalized service, Mr. Lardizabal delivers service and result with great emphasis on our needs and convenience, very knowleageble of what he does and downright truthful. It was always a pleasant productive visit for the past 8-9 yrs now.Thank you.Ben and Nelda Contreras

NYGMan

Mar 13, 2014

I went to DCH looking to get information on a pre owned TL. I met Jaime and Ruben who were very nice and extremely knowledgeable on all the inventory DCH had in stock. Jaime than helped me pick the right vehicle that fit into my budget and looked great to be in. I am very pleased with my experience and glad I met Jaime and Ruben. Everyone at DCH Montclair Acura was very helpful and nice.

user883848

Mar 13, 2014

I appear to write about the professional and polite service provided to me by Maruico Cadavid, Service Consultant of DCH Acura Montclair.I had a repair problem with my Acura RDX under warranty. Not only did Mr. Cadavid address my repair over the phone immediately he offered me a loaner car and allowed me to drop off my car within the same hour of speaking to him. A pleasure to deal with nice people !

ChristyDJ1

Mar 10, 2014

Me and my husband's experience was absolutely terrific. Mr. Nardone was professional, effiicient, trust-worthy and wonderful to work with. Mrs. Rossi was terrific as well. Your staff is not only well trained and personable but they make sure that the customer comes first. They both worked with us until the deal was done and paperwork was completed even if it meant that they needed to stay an extra hour past the end of their work day. That doesn't happen in real life! Give these two folks a raise! Sincerely. Reginald and Christy Jackson p.s. And my husband's Acura is absolutely gorgeous!,

ltzeng

Mar 10, 2014

It was a friendly environment where the staff was eager and helpful. I did not feel pressured at all to make a decision. In the end they helped my pick the right car at a great price. Wouldn't have minded paying less, but overall I'm very happy driving my new MDX!

Luke

Mar 7, 2014

I am very pleased with how I everything went here. I purchased the new MDX and it was really because of the friendliness and eagerness of the sales people who were there to help me. They walked me through every step of the way and were very patient with me because I wasn't sure exactly what I wanted. Ask for Paul Wong, he's really the man to go to.

Amber123

Mar 7, 2014

Our (my husband & I) had an excellent first experience with DCH Montclair Acura. I was in the market for a new or used car to fit my budget with a possible trade in. My sales person was Jose L. who was extremely pleasant, helpful & knowledgeable as it relates to all the new & certified used models we inquired about. Jose encouraged us to test drive all the models to determine the best fit for our needs & was more than willing to fully answer all of our questions/concerns along the way. He also provided good tips as an owner of his own Acura to assist with our final decision making process. We were able to negotiate a deal without the pushy sales pitch & things done that were promised on the day of pick-up/trade-in. After the process of picking the Acura TSX that we finally choose, Marie R. entered the picture to satisfy the financial piece along with with extended warranty options. She was equally professional & helpful without being pushy or too overwhelming to allow us to determine what we wanted along with things that wouldn't be useful to us without any extra hassle. Marie took the extra time to explain anything that was not fully understood for over an hour to make sure we were all on the same page. Based on our experience with Jose L. & Marie R. at the DCH Montclair Acura, we would recommend others looking for a new or used Acura. The sales experience should be a good & satisfying one in general. The true test will be the ongoing relationship for maintenance, repairs, etc... Hopefully based on the reviews, consumer reports, and the reliability of the ACURA brand the visits will be far & few between!

ch3uk

Mar 7, 2014

As soon as you step into the dealership, you get a good feeling because everyone greeted and offered to help you out. When I walked in, I was quickly greeted by someone who introduced me to Jose. He was very friendly and helpful in giving me tips and advice for buying a used car. He did not try to trick me and showed me what to look for in buying a new car. We were able to evaluate all the options before deciding on which car was best for me and my situation. I would recommend everyone to come to this dealership!!

cmitchell188

Mar 6, 2014

Firstly, let me begin that this is my second Acura purchased this year through Mr Goldman.Three months ago I purchased a 2014 RLX and yesterday a 2014 MDX.That being said, any question with regard to Walters knowledge and expertise of the Acura line is in my opinion unsurpassed.From the moment that you walk through the showroom door, until leaving everyone from Sales to service, do nothing but bend over backwards in the hopes that they make your experience exceptional.These are my 10th new Acura's 9 of which were purchased from Montclair.Trust me, visiting Walter Goldman and the team at Montair Acura, you'll have everything to gain and nothing to lose.I promise that you and you family will be amazed by their life experience service, knowledge, and awesome packages that Montclair Acura and Mr Walter Goldman will make a reality.On a scale of 1 through 10, I extend Mr Goldman and Montclair Acura a 15! and 5*****stars.Finally, once you visit Walter, you'll understand the difference between a Sales Consultant and an ordinary Car salesman.The BestConrad R MitchellAn exceptionally satisfied Acura Owner.

RonnieR23

Mar 6, 2014

I had such a wonderful buying experience with DCH Montclair Acura! From beginning to end, there were no gimmicks or surprises when I arrived to the dealership. My wife and I live in the area and stopped by to test drive the new 2014 Acura MDX. My sales person (Jamie Borja) was very knowledgeable about the vehicle, and was able to answer any questions we may have had. We were able to purchase and leave with our new MDX all within the same day! Our finance manager (Benjamin Klein) was very kind and considerate, and was able to get us in and out of the dealership. I was able to salvage the rest of my afternoon! The overall process was very smooth and fast and I highly recommend anyone who is looking to get into an Acura to visit DCH Montclair Acura! Definitely coming back here again!

bocajy

Mar 4, 2014

DCH was not the first Acura dealer we went to, nor the closest but the best, and got our business. Jaime was excellent and gave us all the information and time we needed. He was patient and friendly throughout. I liked him a lot, and told him I would send anyone of my family and friends to him. Thanks Jaime!

Long Island

Mar 3, 2014

I had such a great experience dealing with these guys. I am a new Acura driver and new to doing business with this dealership and am very pleased that everythign went so smoothly. Everyone from my salesperson to the finance manager were all very easy to work with and I got exactly what I wanted and could not be happier!

MarinaR

Mar 3, 2014

This is my third Acura MDX I just purchased from DCH Montclair Acura. Muy first experience was back in 2007 when I worked with Walter Goldman. His professionalism, knowledge, personal communication skills were superb. All questions were answered honestly, all the requests were fulfilled in a timely matter, he was ready to go extra mile to provide me with the best service. Throughout 3 years lease agreement Walter was always available to answer all the questions regarding my car.I was very satisfied with my experience and , needless to say, came back once my lease ended. This time I did not even attempt to shop around.My second experience was as good as first one. Today I signed my third lease and will be delighted to recommend Walter Goldman to people who look for true professionalism,deep knowledge in a subject and true personal approach with great attention to details. Marina Royzman M.D.

pituca12

Mar 3, 2014

Don Dardone, is an excellent sales person. I will get another car from him in a few months ( March); Thanks Don for all your help.

REDRUBYBEAUTY

Mar 3, 2014

AT FIRST MY EXPERIENCE WITH THIS DEALERSHIP WAS NOT SO GOOD, ESP AFTER 10 YEARS OF GETTING ACURAS, HOWEVER WHEN I RETURNED WHEN MY LEASE WAS UP, I MEET WITH DON, AND HE CHANGED MY MIND INDEFINITELY. I WILL NEVER BUY ANOTHER CAR FROM ANYONE ELSE ! HE IS BY FAR THE MOST HONEST, MOST KNOWLEDGEABLE SALES PERSON ON THE FLOOR. THANKS TO DON I WILL BE BACK TO CONTINUE LEASING ACURAS THRU DCH ACURA! THANKS DON FOR THE PERFECT EXPERIENCE WITH ACURA AGAIN! YOU TRULY CHANGED MY EXPECTATIONS ! AND MADE ME A HAPPY GIRL IN MY NEW 2014 TSX!

srbinetti

Mar 3, 2014

Great place! Everyone is very friendly and quick to help or answer any questions. Walter Goldman was my sales consultant. It was my first time leasing an Acura and he made it a quick and easy process. Everything went so smoothly. I couldn't be happier!

gclark80

Mar 1, 2014

Dealing with Jose and the DCH Montclair staff was an unexpected pleasure. Went in to take a look at the tsx and ended up buying one. Especially these days with online shopping, you forget how good an in-store experience can be. Jose was attentive, informative and unlike many other car sales people Ive dealt with, he was patient. Really felt like he gave me and my wife the best deal he could. The great service was just the cherry on top.

macdoc177

Mar 1, 2014

Costco Auto Program referred me to DCH Montclair Acura. A few minutes after I completed their request for a dealer I got a call from Colleen Amirr. I had been given 3 contact names and was thinking of calling her since she was the only female on the list. Right away her friendly helpful manner put me at ease and made me eager to come in. She arranged an appointment and followed up later in the week to confirm. When I arrived she introduced me to Don Nardone, my salesperson. Don sat down with me to discuss what I was looking for and we decided to test drive the MDX and RDX. Pulling out of the lot I ran over a small curb and Don immediately put me at ease. We drove on various roadways and I in no way felt rushed to get the car back. We went out in the second car ( without hitting the curb) in a similar fashion. We returned to the dealership and all of my concerns were addressed to my satisfaction and I was given more details on the car that I was leaning toward and information on what I could expect from the service department. I was sent out to lunch as we waited for the business manager and to make my final decision. When I returned I completed paperwork with Don and Ben Klein. All during this process things were explained without rushing me or pressuring me. They made arrangements to close out my lease with another company, Don spoke with my insurance company to arrange coverage as my agent is not open on Saturdays. I returned to pick up my car a little later. I left, a happy customer, with the car I wanted, complete coverage of everything for $40 more than what my old lease cost. DCH, Dedicated, Caring and Helpful staff will always deliver customer happiness.

Acurakid96

Feb 28, 2014

I hate buying cars! That's until I met Mike Porreca and his team. What a great experience, they truly do make you feel like part of the family! Special thanks to Ruben, Ben, Barry, and of course Mike!! I will be back in the future...

Ronnie Roland

Feb 28, 2014

I had such a wonderful buying experience with DCH Montclair Acura! From beginning to end, there were no gimmicks or surprises when I arrived to the dealership. My wife and I live in the area and stopped by to test drive the new 2014 Acura MDX. My sales person (Jamie Borja) was very knowledgeable about the vehicle, and was able to answer any questions we may have had. We were able to purchase and leave with our new MDX all within the same day! Our finance manager (Benjamin Klein) was very kind and considerate, and was able to get us in and out of the dealership. I was able to salvage the rest of my afternoon! The overall process was very smooth and fast and I highly recommend anyone who is looking to get into an Acura to visit DCH Montclair Acura! Definitely coming back here again!

TL lover

Feb 28, 2014

I saw the Acura TL of my dreams listed on cars.com. I called the dealership and as soon as I arrived- they had the vehicle waiting for me. This winter was brutal and I needed something better than my worn out Santa Fe . I was offered payments and all the options I needed quickly and I was out of there with a car in 2.5 hours. I am so happy I went to DCH- thank you guys. I love my new TL.

Jim Crocket

Feb 26, 2014

This dealership lived up to the expectations. I drove for over an hour and everything they told me on the phone was exactly what I received. I received exceptional service from the Sales Manager, Ruben Arcila, and the Sales Consultant, Keith Mickens. The vehicle was as described and the price was the best in the area. No tricks or gimmicks- A++ Rating- we recommend to everyone I know.

LauraStras

Feb 26, 2014

I decided to check out Montclair Acura after I was turned off by another dealer I had went to earlier in the week. I knew exactly what I wanted and Harry was very helpful in finding me the best options. He then referred me to Tony who was personable and friendly as well. They didn't use typical salesmen jargon, where you would feel uncomfortable asking a question. Car shopping is not fun with pushy, cocky salesmen but the staff at Montclair Acura makes it easy with having a laid-back, approachable attitude. I would definitely recommend them!

evazito

Feb 24, 2014

I had an excellent experience leasing my RDX from this dealership. Tony was a pleasure to work with! As a female taking on the car shopping experience alone I was afraid I wouldn't ask the right questions, would end up paying too much, and possibly get talked into something I wasn't 100% on. That was definitely NOT the case here. Tony took the time to go over all of my options and choose what was best for ME. Once I decided the RDX AWD was for me (which by the way, has been awesome in the snow with this terrible winter!) he helped me program everything from mirrors, radio stations, Bluetooth, etc. I HIGHLY recommend working with Tony and DCH Acura.

Mikesil

Feb 24, 2014

This is the 3rd car my wife and I bought from Tony and DCH. Tony is friendly.knowlegable and most important he listens. Each time our experience gets better. If you are looking for an Acura go see Tony at DCH.

sirbill55

Feb 24, 2014

I live in Queens New York, and was looking to purchase a new 2014 Acura MDX. After lots of comparison in price, and service reviews, it came down to DCH Monclaire and Curry Acura. Both offered the best price around with DCH edging out by a little over $400. Paul Dejets was the internet sales manager that assigns the sales person and answers any questions you may have. And he has been a pleasure to work with. He is very knowledgeable and very patient in answering all of my questions on the MDX (and I had a lot of question) prior to purchase. Initially I was assigned to a sales representative by the name of Sergio. I was not very happy with his service. He made mistakes on the invoice, could not be reached most of the time, and doesn't call back when I left messages and emails about my concerns on the invoice, or questions about the car. (And I do give ample amount of time lapsed before I make this claim, three days each time to be exact). This was almost the deal breaker between DCH and I. But Paul assured me that I will be assigned another sales person, and I was glad that he talked me into stayingI was assigned to Walter Goldman. He is fantastic. Very knowledgeable, not pushy, with all the patience in the world like Paul. Another person worth mentioning is Marie Rossie. She did our finance and warranty. Another straight forward person who was willing and able to explain whatever it was that I didn't understand.My overall experience with DCH Montclair Acura is that they are very straight forward, and honest. You get what you bargained for, and you will not get a penny less after that. They are very knowledgable of their product, and are willing to take the time to explain to you all that you need to know. NOTE: Even after the sales was done and I needed some additional information sent to my insurance company, they were happy to help, which was very different to a Range Rover dealership in NJ that I just purchased a Evoke with.

KurtKnight

Feb 19, 2014

DCH Acura in Verona, NJ went above and beyond at a time I really needed them most and was jammed into a really bad position. Leaving Newark Airport on a frigid February evening, my transmission started to fail. I forced my old MDX to get out of Elizabeth and limp past Newark to finally pull into the nearest Acura dealer I could find on my GPS - at 8:55pm on a Tuesday about 60 miles from home.The ladies and gentlemen at DCH immediately focused on how to get me to my neighborhood. Did they even suggest sticking me on a train back into the New York City then catching another train back out to get home by 1 or 2am if I was lucky? No, the people working there are from all around the area and found the person closest to my home to give me a ride - saving me hours fighting to connect random mass transit home or making my wife leave the kids alone to travel hours out and back through the cold and dark to get me.Special thanks go to Mike Porreca (the Assistant General Manager) and Ben Klein (the Sales Manager and my friendly chauffeur) for rescuing me on such a cold and ugly day.And as a follow up note, both their service and sales department after the fact have been very straightforward with me discussing my car and the issues I am facing today. Logistics make it difficult but they have certainly been a legitimate conversation to potentially fix my old friend or sell me a new one despite the distance.UPDATE:So I had an even better experience with DCH working through a deal on a stellar used car they had available. They had a solid, clean vehicle they had cherry picked but still offered at a reasonable price and they were willing to work on with me on it despite the awkward position I was in with my old dead friend stuck 80 miles from home. They worked through all the pieces in a professional fashion - even taking ownership of an issue that showed up after I'd taken the car off the lot. I'm a month+ in with no complaints and I would certainly recommend them.

rtabick

Feb 19, 2014

Walter is very professional and always a pleasure to deal with. This was my second leasing experience with Montclair Acura and they make it quick and easy . Ask for Walter and you will be very happy you did. Would definitely lease from them again.

Gintfore

Feb 18, 2014

Don and Ruben are great to work with! If you are looking for a great deal on an Acura, I highly recommend Don Nardone, he definitely works hard to get you the best deal!

heidilevine

Feb 18, 2014

Very pleasant atmosphere. Don was very helpful especially to have someone park my car for me since a lot of regular parking spaces were obstructed from the excessive snow.

DaveWatts

Feb 17, 2014

Easiest car buying experience. Full transparency and best price in the area. Working with Tony and Ben was a delight and we never felt pressured. Highly recommend this dealership and working with Tony.

hetalkikani

Feb 9, 2014

Thank you again for helping me through every step of the way. It was my first time purchasing a car and I thank you for your patience and for answering all the questions I had about the vehicle and the financing. I am happy with the overall experience I had with your dealership and I am also very happy with my Honda purchase. The price is great and the car itself is great too. I will be sure to recommend your dealership to friends and family.

Jaywade31

Feb 4, 2014

Great experience felt welcome and they exceeded my expectations! I brought my first certified preowned vehicle with Dch and excited and happy to deal with them in the future. Ben Klein is a great asset to the company and I would extremely request asking for him for help.

Joan Benenati

Feb 2, 2014

Wanted to take the time to express my sincere appreciation for the time and consideration Mr. Broderick gave when assessing and resolving my car's service issue. I have been pleasantly suprised since purchasing my preowned Acura TL from sales to service the experience has been remarkable. I have never been so impressed by the courteous, professional manner in which I was treated. Can't end without mentioning Mauricio Cadavid and Jason Bochner, I know customer satisfaction is a priority for every existing business, but these two gentlemen have the market cornered and should teach their expertice at University level. I am so pleased I made the decision to purchase a car from this dealership.

Maryannyang

Jan 31, 2014

Ben is very polite and a joy to work with. We enjoyed his professional service. We appreciate his valuable suggestion in terms of coverage needed.

nitrate051

Jan 30, 2014

I was looking for a good reliable used Acura. Barry Kartz was very helpful explaining the pros and cons of each of the vehicles I was considering. He also gave me a great price. I would recommend Barry to anyone that is considering buying a used car.

L0v3r4l1fe

Jan 29, 2014

Mr. Borja was very professional and knowledgeable of all cars available at your dealership. Our experience was nothing but pleasant. We were very satisfied with having all of our questions answered.

xcr7711

Jan 16, 2014

Drove all the way from Maryland to buy from DCH and would do it again for my next car. Thank you Barry and Rueben for all your help!

mcmd

Jan 1, 2014

Both Barry and Benjamin were great and answered all my questions. I travelled from out of state and so Barry sent me all the documentation before my visit, which allowed me to review the paperwork beforehand. Barry also worked directly with my insurance agent. The price was fair and the process went smoothly. Good guys at a good dealership.

glugo

Dec 31, 2013

Very professional dealership. Drove 48 min due to the great price on a used vehicle I recently purchased there. Barry Katz and Benjamin Klein were extremely professional, friendly and worked hard to ensure that everything went smooth.

user883848

Nov 29, 2013

Jose Lardizabal was excellent to work with. Ive purchased many cars in the past and Jose made it the most bearable experience. He shows professionalism mixed with personableness. He gave great attention to my car buying experience and addressed the smaller but also important details. The dealership's serviceman, Maurice, was excellent also in addressing my needs. Marie in finance was very nice, extremely efficient and got me out in no time at the end of the sale. It was the first time I have purchased a car from DCH Acura Montclair and will not hesitate to go back again in the future. MFChester NJ

mhobs1

Nov 13, 2013

Elayne has been an excellent service consultant who has always taken the time to make you feel that you are her only customer. She has always demonstrated the utmost professionalism and knowledge about the vehicles and the services that DCH Acura provides, which is greatly appreciated.Thank you, Elayne

Bob C.

Nov 5, 2013

This is my third car from Montclair Acura (1 MDX and 2 RDX's). I was sad to hear that my previous salesperson, Otto Chrombet, had retired, but when I called to schedule an appointment, the representative referred me to Jose Lardizabal who was just as kind, courteous, professional and wonderful as Otto. I came in Saturday afternoon and within an hour, we were done with the paperwork. I picked up the car on Monday night and again within an hour we were finished and I was on my way home. The entire staff was great to work with and I will always go back to Montclair Acura for a new or used car.

Casper

Oct 6, 2013

I had a great experience with DCH Montclair Acura. Howard Brazinsky my salesman, was nothing but calm, courteous, and professional. He introduced me with the BMW that I was interested in, and helped us out big time by trying to get us the best deal for the car. He was right with us, making sure that our transaction would run as smooth as possible. Ben Klein (Finance Manager), has been very kind, well mannered and very prompt. This place takes care of you, makes sure that your guided in the right path, as compared to other vague dealerships. I had nothing but a great buying experience here. Thank you so much guys! -Casper Y. NY

CasperYim

Oct 6, 2013

I had a great experience with DCH Montclair Acura. Howard Brazinsky my salesman, was nothing but calm, courteous, and professional. He introduced me with the BMW that I was interested in, and helped us out big time by trying to get us the best deal for the car. He was right with us, making sure that our transaction would run as smooth as possible. Ben Klein (Finance Manager), has been very kind, well mannered and very prompt. This place takes care of you, makes sure that your guided in the right path, as compared to other vague dealerships. I had nothing but a great buying experience here. Thank you so much guys! -Casper Y. Westchester, NY

GIANTS!!!

Sep 9, 2013

they try to make money no matter what and by doing that they miss good opportunities to sell. IS NOT ABOUT THE MONEY ALL THE TIME. LOOK AT THE BIG PICTURE!!!!!

Acura owner

Aug 11, 2013

We identified a car at this dealership, spoke to salespeople several times about it and then made arrangements to go see it, prepared to possibly buy that day. My spouse and I both took time from work, got a babysitter and even called when we were 10 minutes away to be sure the car would be ready for us (we live about 45 minutes from there). When we arrived, the car was not on the lot- an employee had taken it for a few days for personal use! No one had bothered to check during one of our many conversations! Making it worse, they were not apologetic or troubled in the least. They went on to explain that it "could be much worse," and told of someone who purchased a car and sent a car shipper to get it and the car had been sold to someone else. That is supposed to make us feel better?? Very disappointing customer service, we would never buy from there or recommend them to friends or colleagues.

soundadvice

Jul 31, 2013

Benjamin Klein & his team were EXCELLENT. This is the way car buying should be in the 21st century. Breakdown of the process:1.I conducted on-line research of what I wanted2.Then searched a few dealers inventory 3.Then put in an inquiry into 4 dealers that had what I wanted4.Colleen (Bens Internet person got back to me immediately). She was kind, courteous and professional. 5.I told her what I wanted. She confirmed it was in inventory. Then put me in contact with Ben Klein the Sales Manager6.Ben and I had a productive no nonsense conversation. He didnt try to upsell, fast take me or anything. 7.We came to a mutually agreed upon price. 8.He asked for information to get the vehicle ready and get a head start on the paperwork9.We went into the showroom the next day at noon to pick up the car, trade in our old vehicle and process paperwork. 10.Two hours later we are driving off in our brand new MDX. Ben and his team truly understand that time = money. They will not waste your time/money. I live in Westchester County NY and have 2 Acura dealers each ten mins from my house. I drove 1 hour (each way to this dealer) and would do it again in a heartbeat. If you are in the market for an Acura I strongly recommend you contact Ben and his team the price and quality of professional service could not be beat!Jason H. Scarsdale, NY 07/31/2013

LuisitoqueriCCo

Jul 22, 2013

I usually do not spend much time typing up reviews but if someone had made your day a bit less stressful for just being professional and extremely nice to you while doing business it should not go unnoticed. I had my vehicle serviced at DCH Montclair Acura and was immediately impressed by service tech Elayne Velaaquez. Quick, efficient and proffessional. Did I mention very nice? She made my day go smooth as I was worried about my car and also if I had enough time to come back and pick it up after work. Needless to say she was amazing and very friendly. I kept the loaner over night and she was fine with that as I do work in the city and if was stressful to beat the race back to Jersey. But everything turned out perfect. Thank you Elayne for being friendly and also proving to me why I spent this amount of money on a luxury car, service is outstanding. Now I know why I see every Acura on the road with DCH Montclair Acura on the license plate frame! Great dealership!

mcinousis22

Jul 17, 2013

I was in the market for a new Honda CRV. I had the pleasure of dealing with Michael Porecca who was extremely knowledgable, helpful and patient through the entire process. He helped me decide between leasing and purchasing and gave me all the information that I needed to make the right decision. The car that I chose was not available at his site, so he found the exact car that I wanted and had it brought to me. Exceptional service. A+++++

cioffi

Mar 11, 2013

Recently I purchased a used vechicle from this dealership and the experience was exmplary. Mr. Barry Katz was an outstanding representative for DCH Montclair Acura. I would high recommed Mr. Katz and this establishment to any perspective car buyers.

Monicacitarelli

Feb 28, 2013

Jaime was a great sales representative. He was not pushy and accommodated all of my wishes. He was honest and considerate throughout the sales process. I got a great deal and will come back once my lease is up.

Andray15

Feb 6, 2013

I purchased a new mdx 2013 and this was the greatest experience yet. This dealership gave me the best price and played no games. I am a dentist in Old bridge New Jersey and I have been telling everyone I know about the dch company and my experience. I have about 12000 patients and I will tell,all of them

d.pushkar

Jan 18, 2013

Very good dealership. No pressure felt in entire process. Sergio was very pleasent to work with. He followed up with us after sales also. All 5 for what he did.

mjemal

Dec 31, 2012

Leased a new MDX this past Friday. Pricing was competitive and very transparent initially dealing with Paul and then with Sergio and Harry. I had intended on getting to the dealer at 4pm (friday before new years) to beat the rush but ended up running late. Sergio was very helpful in explaining car features. Even though it was past closing, Sergio Harry and Leon stayed late to deliver the car that night. Much appreciated since i needed the car that weekend and would not have been able to come back until after the new year. loving my new MDX!

ARLTIN

Dec 21, 2012

I have purchased or leased Acura cars since 1990 including three over the past three years from Barry Katz at DCH Montclair Acura.I have such confidence in Barry and DCH that I just call Barry and tell him what I want;he quotes me a good price; I drive over the same day to DCH at 4PM;look at the car for the first time;sign the papers and leave at 5PM the same day with the new car.What could be easier?

K CURRY

Dec 10, 2012

I purchased a 2010 Nissan Maxima and my experience with this dealership was delightful. Pricing was reasonable and included a warranty, which a previous dealership I went to for the same vehicle did not!. The process was quick and easy!I will be returning to have my vehicle serviced here when it is needed.

lesliekashey

Dec 7, 2012

I have dealt with Jose Lardizabal in the past when purchasing a new Accura and on return to trade in I waited about 1 hour for Jose because I did not want to deal with anyone else. Jose has always done the right thing by me, my husband and my entire family. He will always get our business.

sejcap

Dec 1, 2012

My expereince at DCH Montclair Acura was outstanding. Jose was honest, straight forward and a pleasure to work with. I highly recommend this dealership and working with Jose.

Cereal_10

Nov 30, 2012

I went to the dealership in the need of a new vehicle. I had a great experience and the staff was great as well. Jaime was awesome he listened to everything I had to say and helped me make a decision. He was very friendly as well as the rest of the staff. Jaime is a great asset to Dch and Dch Montclair Acura is an exceptional dealership. If I need a vehicle in the furture I will return again to this dealership.

Jenny1988

Nov 29, 2012

A couple months ago i went to dch montclair acura to buy my first car. I had such an awesome experience last time I knew I would go back if i ever needed another car. Well this time around I didnt but my mother needed a car so i went back and saw my sales consultant Jaime. It was another pleasant experience he helped my mother and i pick out a car that she would like. It all worked out well. If it wasnt for Jaime i dont know wat else i would have done.

mdxpal

Nov 29, 2012

Walter is very knowledgeble, professional and a pleasure to deal with. My buying experience was very satisfying and easy. Thanks to Walter and whole Montclair acura team. Would definitely buy from them again.

MDXdude

Nov 28, 2012

Recently purchased certified MDX from DCH. Had a great experience. Charlie was great to work with and the deal was very reasonable. I will definitely do business with DCH again and most definitely will deal with Charlie.

Alex11

Nov 27, 2012

I needed to buy a car. I met with Walter Goldman at the dealership. After explaining what I needed, Walter made several helpful suggestions and answered all my questions about particular cars, as he knew all the details. We negotiated a fair price with Walter and I left glad with the car of my choice.

AMH111

Nov 27, 2012

This was a great experience for us! Barry was very helpful, honest, and courtesy. The whole process was fair and the price was reasonable. We look forward to doing future business with DCH Montclair Acura and are very excited about our new vehicle!!

maite.a.fernandez

Nov 27, 2012

Very knowledgable and curtious sales person, knew exactly what we were looking for, best and fastest leasing experience our family has ever made, will highly recommend to family and friends.

landee1

Nov 23, 2012

Jose was a great salesperson. He was very friendly and knowledgeable. He is also very funny and customer service oriented. I would definitely recommend him. My mother who is VERY picky really liked him. Jose is wonderful!

rcucinelli

Nov 16, 2012

This is the second Acura my family has purchased from Montclair Acura. We were fist introduced to Jose two years ago and he was very knowledgable and made the car buying experience pleasant and exciting. He explained all aspects of the purchase and made the experience enjoyable. We returned two years later, and again asked for Jose. He was available and this time helped us trade in and lease a new TSX. Jose is great to work with on purchasing a new Acura.

Draycon

Oct 31, 2012

Let me start by saying I'm a scientific researcher working for a top engineering university. The reason I bring this up is because I am very keen on research and getting the best value of a product, even if it is for car shopping. After months of research for a used BMW 335xi, DCH Montclair Acura was the best dealership that I could find within the NY/NJ area. This dealership is very professorial and customer oriented. My price range was around $25k and DCH Montclair Acura had the best "bang for your buck" deal compared to other dealers when looking at all factors such as features, year, mileage, and condition. I was set on a particular 2008 BMW 335xi they had after I couldn't find a better deal anywhere else. The buying process was smooth and professional, and they also gave a fair value on my used car.I worked with Barry Katz who was friendly, knowledgeable, and most importantly professional. After the purchase, I followed up regarding registration documents and title transfers and he was proactive and answered all my questions promptly. This dealership is on the top of my list and I would recommend it to anyone in the buying market.

JZAYAS

Oct 28, 2012

I HAD A GREAT EXPERIENCE WITH THIS DEALER! I'VE PURCHASED USED AND NEW CARS AT OTHER LOCATIONS AND THIS PLACE WAS BY FAR THE MOST COURTEOUS AND PROFESSIONAL OF THEM ALL. WALTER WAS AWESOME, I DIDN'T HAVE TO ASK TOO MANY QUESTIONS BECAUSE HE WAS ON TOP OF EVERYTHING. I DEFINITELY ENJOYED WORKING WITH HIM AND WILL BE BUYING MY NEXT VEHICLE FROM HIM.

Henry Han

Oct 25, 2012

Best car buying experience ever, Barry is very professional and dedicated. DCH Montclair is quite far(over 50 miles from my community) but I saw quite a lot of cars parking in my community are from DCH Montclair, there must be a reason, right?

MDepersis

Oct 16, 2012

Bought a TSX over a month ago and had to come back to write a review. Going to DCH Montclair was the best decision we could have made. The staff is nice, but most importantly the service is great. We dealt with Jose, who sat down with us and addressed every single question or concern we had. His expertise really informed our decision and we could not be happier. Overall a great experience.

acda916

Oct 15, 2012

Jose was extremely friendly & helpful when I purchased my tsx...so much that my mom also bought a car from him. Every time i bring my car in for service, Jose always greets me & asks how I am doing. I have referred multiple friends to him to purchase their cars & he has taken care of all of them.

Richard DiG.

Oct 12, 2012

This was the best new car experience my husband and I have had. We felt no pressure to buy, which was refreshing, and everything about the car, pricing and service was explained to us in detail. Tony was a pleasure to work with and we would recommend him to our friends.

Burgundyg10

Oct 11, 2012

Jamie and Leon both made my experience at DCH Acura productive and relaxing. I was immediately put at ease when dealing with them... I'm grateful that they took the time to listen to my needs and did everything possible to meet them.

ccummings432

Oct 9, 2012

The sales person was very courteous, obliging (he stayed late and came in on his day off to meet our schedule); he was also very knowledgeable about the auto. We were very pleased with the service and would return to this dealership in the future.

jgg01

Oct 8, 2012

This is my second vehicle from DCH Montclair and my third Acura. Compared to the first dealer, this shop is excellent. My lease was based on Costco pricing and Tony, my Salesperson, was great to work with. He is knowledgeable and friendly. Pricing was in line with my expectations and will recommend this dealer to others.

stephenfk

Sep 30, 2012

It was great working with Tony. He was very knowledgeble and brief me about the Acura MDX.He is outgoing and was extremely helpful. Good finacing program.

sweetsue13

Sep 29, 2012

I went to this dealership to look for a great used car. Barry was extremely helpful. He showed us several cars and told us the pros and cons of each car. I can say that no other car salesman ever took the time he did with us. He was very patient as we asked and he answered many of our questions, which made us feel comfortable with purchasing from Barry and this dealership.

ChristinaF35

Sep 29, 2012

I went to DCH Montclair Acura and spoke with the salesman, Tony. He was very knowledgeable and he convinced me to buy an MDX over a Lexus. He is very personable and outgoing! Anyone interested in buying a car should go to DCH Acura in Montclair and ask to work with Tony!

acura8

Sep 28, 2012

I bought my 2012 Acura TSX from Tony and all I can say is WOW! Hands down the best car purchase experience I have ever had. I highly recommend anyone in the market for an Acura to go see Tony Karatzia. From his honesty to his patience in working with us, why go anywhere else? Thanks Tony!

rdxguy2013

Sep 28, 2012

I visited DCH Montclair Acura to see the new 2013 RDX. Walter greeted me in the showroom and gave me a very through presentation of all the new features and changes on the RDX in the showroom. He was able to point out all the differences and improvements from my 2009 RDX. He was extremely helpful in helping me select the proper package(I decided on the RDX Tech AWD), as well as just the right color. I took my new car home that very day! Everyone I dealt with was super friendly, and Walter was super efficient. The whole process was just a couple of hours, most of which was spent on me trying to get comfortable with all the technology upgrades! Overall an awesome experience and I am so satisfied.

Dirky213

Sep 27, 2012

The overall experience with sales consultant Leon Harrell and DCH Montclair Staff was A+!!!! I couldn't ask for anything more!!! DCH Montclair Acura is #1!!!!

HenryJiaa

Sep 26, 2012

Excellent service, very professional and courtesious! Very knowledgable, plenty of inventory, nice to loyal customers. Not pushing the options you don't want. Good financing program.

quangvton

Sep 26, 2012

Having got into a devastating car accident that left my 2002 Honda Civic totaled, I starting visiting dealership to lease cars. I went to Tenafly Honda, Englewood Lexus and Park Acura. All of the sales people were polite but none even offered me a test drive. Hence I came to DCH Acura and I met Jamie. To say he was great is an understatement. Jaime was polite, informative, immediately offered me a test drive on a 2013 ILX and 2012 TSX. He was completely relatable and did not pressure me an ounce. When I made the decision to lease the 2012 TSX, the paperwork was finished quickly. Any roadblock we hit he solved right away. The finance office was professional and friendly and there was no upsell or hidden charges. I leased the TSX on Sept 14 and have been in it for the last week and a half; amazing car. And even better amazing experience. I already received multiple thank you emails and phone calls inquiring about any problems and satisfaction. I am definitely completely satisfied. Picking up my license plates today!

jszurick

Sep 18, 2012

Barry and Marie were great. Car buying is stressful and when I walked in Barry was friendly, knowledgeable and honest. It was dark and rainy and he pulled the car inside the garage so that we could get a better look at it. I felt like family. They did an excellent job going over the car and certifying it, most deffinately the best I saw shopping dealer to dealer.

RDXfan973

Sep 14, 2012

After purchasing an RDX from Jose, I left DCH with the most enjoyable car buying experience of my life. Jose was courteous, professional, and most importantly, very knowledgeable of the vehicle. I would definitely recommend anyone, even my kids, to see Jose when they are ready to purchase a car.

walinjt

Sep 13, 2012

If anyone is interested in buying or leasing an Acura, you should head straight to DCH in Montclair. I specifically recommend salesman Jose Lardizabal, as he was the one who helped put us in a new MDX. Friendly, approachable staff that actually knows what theyre talking about. I have been to many dealerships and owned many cars in my life, and this was by far the best experience Ive ever had.

raghuram76

Sep 12, 2012

I was at the service center for my 2007 MDX 2 days ago- Angela was the service rep I dealt with.My experience this time was great which has made me write this review.Angela Velez is good at what she does,Very knowledgeable,Professional, knew what she was talking about and got my vehicle's problems fixed. Even ensured I was not to wait for long- got me a loaner too.I have owned this Pre-owned 2007 MDX for 3years and my experience at this dealer is only getting better.I have had friends who own BMW/Mercedes/Lexsus and have had horrible experiences to share all the time.People like Angela Velez / Christopher Park at the service center and Dealership's like DCH make the difference. Thank you Raghu Mariyappa

sw1954

Sep 9, 2012

very knowledgeable and easy to working with. I had a great buying experience and I would recomend all my friends and family. I love my new 2013 Acura RDX it is great

elrusso13

Sep 6, 2012

This was my second time using DCH Montclair Acura for an auto lease. I used them in 2009 for my 2010 TSX and my experience was great which prompted me to go back to them when my lease was due to expire this month. I felt they deserved "first dibs" at my business. Well, this time around my experience was even better because I had the opportunity to deal with Jamie Borja. He was absolutely fantastic from beginning to end. Jamie was extremely polite, friendly, knowledgeable, made my wife and I feel comfortable, and above all else his no pressure attitude helped ease the process tremendously. There were no hidden surprises with Jamie and he followed up with me promptly. I normally hate visiting car dealerships with a passion, but this time was truly like no other. Acura has a great line of vehicles and this is a top notch dealership to purchase or lease an Acura. If you are in the market for an Acura and live in New Jersey, you should come to DCH Montclair Acura and ask for Jamie Borja. He even helped me pick the color of my new 2012 TSX (vortex blue), which all my friends love. I live 10 minutes away from another Acura dealer, but choose to drive 35 minutes out of the way because of the service I get here. Thank you Jamie, for making this normally painful process of leasing a car, simple and easy.

pkocher1

Sep 6, 2012

We had a very pleasant buying experience with DCH Montclair. Barry was very friendly and answered all of our questions very well. Everything went very smoothly and we appreciate how we never felt pressured into buying. We would definitely go back to this dealership again.

nick52948

Sep 4, 2012

Jamie Borja made this experience wonderful. DCH Acura is a great place to buy a car. There was no pressure or "sales talk" and the experience was great. I am not easily impressed by salesmen but this changed my mind. I wish I found DCH and Jamie years ago.

b_eden

Sep 3, 2012

My wife and I leased a 2013 Acura ILX from DCH Acura of Montclair and are very satisfied in the overrall customer service, and financing aspects. We had originally gone to a MINI Cooper dealership to lease, but could not get a straight answer on our questions regarding lease options, and they couldn't give us the same lease deal that DCH Acura of Montclair gave us. We were very satisfied with the entire leasing process, since it was our first lease after purchasing cars in the past (which we had Honda Accords that we kept for over 10 years and in one case over 300,000 miles). Tony Karatzia was our sales associate who helped us go through the entire leasing process--painlessly. He took us for a ride in the new ILX, showed us the leasing options that were simple and easily understood (not like the MINI dealership), and we immediately leased the car for 39 months. Tony was very easy to work with and very professional. We would recommend him as the sales associate to see, to any of our friends and family who are interested in leasing or purchasing an Acura in the future.

Monetg23

Aug 31, 2012

Very knowledgeable,friendly,gave me a good price! Promised if there's a problem it wouldbetaken care ofRecomended by friends,and I would recomend hi to my friends

kperez63

Aug 30, 2012

Barry was a pleasure to do business with. He was very attentive from the moment I walked on to the premises, until I left the dealership. He worked out a great deal with my trade-in and the price of the car. He was friendly the entire time and answered any questions I may have had, as well as gave me any extra details he knew about the car. Would recommend to anyone looking for a car.

miken72

Aug 30, 2012

Came in to look at the Acura RDX. Was cross shopping similar vehicles. Spoke with the salesman Charles Phillips. He was very knowledgeable about the car and was professional and not pushy. After my test drive I decided the RDX was the car for me. Charlie worked with me and we inally came to agreement on price which was quite fair. In the end I was very happy with my experience with DCH and I would definitely buy here again and I will suggest this dealer and Charlie specifically to friends and family.

sandy sp

Aug 30, 2012

If you want a car buying experience that is smooth, straightforward, with no pressure from start to finish, go to DCH Montclair and ask for Jaime Borja. This was my first time buying a car on my own and I was dreading the experience . I went to New Jersey from New York to make the purchase because the price quoted to me by Colleen on the phone was worth the trip. Unlike other dealerships, the experience at DCH Montclair was a pleasure. I went to the dealer with my sister and a friend. We worked with Jaime Borja. Jaime made us feel right at home. He was extremely courteous, patient, and professional. He answered all our questions sincerely and with a smile. He even came in the next day , which was his day off, to make it possible for me to take my new car home as soon as possible. Jaime explained all the technical aspects of the car very thoroughly. After a few days he called to make sure all was well with the car and to see if I had any further questions. The experience at DCH Montclair has been great from beginning to end. It was well worth the trip. I highly recommend DCH and Jaime Borja. I will definitely go back for future purchases.

Jenny1988

Aug 29, 2012

I visited Dch Montclair Acura not really knowing what i was looking for. I first met Mr Harry Jones he was a sales manager he quickly found a sales person for me. He introduced me to Jaime who met me with a big smile on his face. He listened to everything i had to say which was a first for a change. Then after we discussed what i was looking for in a car we decided to look at the TSX. I fell in love with the car immediately. Jaime explained all the controls in the vehicle and all the safety features which come with the tsx. I was very happy with my brand new car and even more important i was very happy with the service Jaime Harry and the rest of the staff at Dch Montclair acura gave me. I would definately recommend this dealer to my closet friends and family, they are amazing.

xsantana

Aug 29, 2012

I was dreading having to go into a dealership to deal with a car salesman due to previous experience. When I started dealig with James it was like a ray of sunshine. I have never met a more friendly, knowledgeble and proffesional car dealer in my entire life (and I have been around for a while). I started shopping at Acura and was planning to visit Ford and BMW after that. Needless to say James impressed me so much that I decided to buy my car immediatly and never visited the other dealers. At NO point during my buying experience I felt pressured or intimidated, he explained all of the fees and gave me all the information that I needed going over all of the paperwork line by line making sure that I understood everything that I was signing. He made sure that the MDX I purchased had the running board I chose put on right away and it was prepared and ready to go when I arrived to pick it up. This experience has left me feeling there is still hope for car salesman all over. I will tell all of my friends and family about this and will recommend DCH and James to anyone that I know that is in the market for a car. Thank you James for your great work and I'm truly happy with my new car.

AmyChan

Aug 28, 2012

I went to dch montclair to look for a new mdx and Paul Wong was very helpful and nice. He give me all the info that I need and take time to go over all the feature about the vehicle. Even I told him I wasn't ready to buy yet, but he was still very kind and professional and treat a lady with respect. If anyone is looking for an Acura, Paul is the one I would highly recommend.

Pat Rowe

Aug 28, 2012

Worked via email with Paul to finalize a price based on a quote request through Costco, and he was very prompt and professional. At the dealership, Tony took care of showing us the vehicles we were interested in, processing the sale and final sales work. He also walked me through all the features in the car. We were very satisfied with all aspects of this purchase.

Pleasedaspie

Aug 28, 2012

In the process of leasing my new Acura MDX, I visited numerous dealerships. DCH Montclair Acura was far and away the easiest to do business with. From my first visit Walter Goldman was extremely helpful as well as super knowledgeable about the MDX. He was in redibly considerate of my time and supplied me with far more information than even I was looking for. The final step to my process was signing the paperwork in the finance office. Marie Rossi was very efficient and made me feel comfortable. This was the most pleasant buying experience I have ever had. They did everything to find me the right vehicle at the right price, and kept me stress free while doing it. Kudos!

ahines112

Aug 27, 2012

Picked up a second Acura TSX from DCH Montclair last Saturday. With the help of our salesman Jose Lardizabal, we were on the road in no time. Great car, great service. If we ever decide to get a third one, you can bet it will be from here.

veryhappycustomer2012

Aug 26, 2012

Walter was fantastic to work with! He was very helpful and patient with the numerous questions we had. We never felt rushed to make a decision. He was great overall!

AsimQamar

Aug 25, 2012

I purchased my MDX for this dealership. They have the very competitive price for Certified MDX. I called the dealership to make sure it not bait and trade and MDX is available. When I went there I found that the dealership is small but they have good staff. The do not have large inventory but clean cars. I bought my MDX, and surprisingly sales manager offered me the same price for Black with Black MDX with similar mileage which made me much happy camper.

Dgrant565

Aug 25, 2012

Very knowledgeable and friendly staff makes you feel at home,purchase two cars here and would never shop no where else for sales or service thanks guys.

JChuisano

Aug 25, 2012

We were treated like family. This was my best experience leasing a car ever bar none! We left with our new car and couldn't be happier. The staff was professional and courteous.

John Pordon

Aug 24, 2012

My experience at DCH Montclair Acura was very pleasurable and the sales person I met with was James Domaleski. I just recently started looking for a car so I am really not ready to make a decision and the one thing I liked about him was he didn't force or coerce me into anything. He was very honest, knowledgeable, and professional from the get go and answered all my questions in a very courteous manner. He was nothing the sales people I have encountered in the past, who just want you to choose any car and force paperwork down your throat. James was a breath of fresh air and when I am ready to buy, you better believe I will be coming back to see James Domaleski at DCH Montclair Acura.

Asim Qamar

Aug 12, 2012

I purchased my MDX for this dealership. I compared prices on CARS.com and found that they have the very competitive price for Certified MDX during the Memorial Day weekend. I called the dealership to make sure it not bait and trade and MDX is available. When I went there I found that the dealership is small but they have good staff. The do not have large inventory but clean cars. I bought my MDX, and surprisingly sales manager offered me the same price for Black with Black MDX with similar mileage which made me much happy camper.

tarshamcneil

Aug 6, 2012

The call back time was HORRIBLE. It would have been easier to reach Jesus. Even getting someone to respond to an email was a headache. My temporary plates expire in a few days and I have as of yet to get a call regarding my new ones. I got the car on Saturday 7/28 and despite the fact that it was a "certified" pre-owned vehicle; I had to bring it in two weeks later because the motor on the sun roof went. Something I feel that 150 point inspection that they do on certified vehicles should have picked up. To make matters worse I live in another state and was not offered as much as a carwash for the inconvenience. VERY happy that this is not my local Acura dealer. Was very tempted to return the car.

schnurmatt

Aug 1, 2012

Anyone that thinks going to the dealership is a pain or a hassle needs to come here. The staff is great and so is the service. We dealt with Jose who took good care of us. He was really informative and easy going. We never felt pressured to buy and left with a brand new MDX. It was actually a pleasure to deal with him and the rest of the DCH staff.

dramor9819

Jul 31, 2012

Sales representative was extremly knowledgeable when questions were asked. Although, I did not purchase a vehicle from the dealership, I would like to make it known that Jaime Borja was a professional who make me feel comforatble and at ease. When I choose to make the purchase, he will be the only reason that I return to this dealership.

juniorj5

Jul 31, 2012

Kurt was friendly and informative. He was truly helping in getting me into my first car. Stand up guy. Addressed all concerns I had to make sure I was comfortable.

N747JS

Jul 31, 2012

Although the source of the information I am going to cite has either long since been forgotten, or perhaps, has never been known at all, I can recall once having heard that a customer, after having received poor service from a sales or customer service representative, statistically speaking, is likely to share, or rather, vent his dilemma with as many as twenty-five people, as opposed to the satisfied customer, who, perhaps, may inform only one individual of a particular sales or customer service representatives high caliber of service. Based on the lackluster, nonchalant service performed by the majority of sales and customer service representatives with whom I deal and have dealt for almost as long as I can remember, it appears as though mediocrity has become the acknowledged commonplace industry standard with which, unfortunately, I have had to acclimate myself.However, it is not often that one has the fortuitous opportunity to deal with consummate professionals such as Mr. Tim Broderick and Mr. Bob Small of DCH Montclair Acura. Concerned, caring, patient and extremely product knowledgeable are the first thoughts that come to mind when I think of the professional and congenial manner in which both Mr. Broderick and Mr. Small dealt with me upon my having brought my car in for service. They rendered straightforward and proper advice, and did not attempt to sell unwarranted service or repairs to me. In fact, my favorable dealings with Mr. Broderick and Mr. Small have left me with such an overall positive impression of DCH Montclair Acura, that aside from the wonderful quality I have come to recognize and expect from Acura products, they are one of the primary reasons why I would not only opt to purchase an Acura in preference to other automotive manufacturers products, but, specifically from DCH Montclair Acura. I would like to formally commend Mr. Broderick and Mr. Small for the efforts they expended on my behalf to ensure my total satisfaction as an Acura customer. The high quality of service that they have provided is the benchmark by which all others in the customer service sector should be judged.

dpconroy

Jul 29, 2012

It was a pleasure working with Walter Goldman and for that matter the entire team at DCH Montclair. This is my second RDX purchase at this dealership, where I always brought my 2007 for the past 5.5 years for service, and I believe this experience was even better than the first. Walter brought a degree of professionalism to the exchange that I have never experienced before. I appreciated his quiet but helpful presentation. Of course he was very knowledgeable about the model which was significantly modified compared to the previous years. The entire process was flawless and the only doubt any buyer can have is: Was the price great? One never knows except I am comfortable with the fact that it was fair so who can ask for more? Thank you, Walter. Pleasure doing business with you! Sincerely,Dr. CPS: The vehicle is truly amazing. My son who owns a 2007 was also very impressed and my wife who considered my 2007 RDX a truck loves this generation!

fer10010

Jul 26, 2012

sure I will recomend this dealer since I have a great experience from start to finishall the process was really smoth, I got agreat uservicefrom sales to credit and delivery

ksanil23

Jul 26, 2012

I received internet quote that was so good that I didn't have to negotiate further. Dealer gave me enough time to think on the price quoted and has extended the quote beyond number of days initially offered. Saved me lot of time and pain on price negotiation. Everything was fair and straightforward, highly recommend this place if you are in market for Acura.

marcdov

Jul 24, 2012

I was in the market for a new car and finally decided on the 2013 ilx. It was just a question of best price and overall comfort I felt at a dealership. Jamie was very professional and thorough in his approach to my entire experience. Even though the car has only been on the market for a short time, he showed an excellent working knowledge of the car and was able to provde answers to all my questions. I received an excellent price on my trade-in and was satisfied they were providing me with good honest numbers. The purchase of the ilx went smoothly and was able to get into my new car within 48 hours of making the deal. I would highly recommend Jamie at DCH Acura as he not only knows the brand but has a passion for working with the customer and doing what's best for them.

kathryn

Jul 22, 2012

Very professional, no pressure, answered all my questions. Barry was very patient with me as I took a long time to make my decision. I love my truck and will recommend others to the Montclair Acura dealership.

Mike Trotta

Jul 21, 2012

I traveled over 40 miles to do business with Montclair Acura,it was well worth it.Everone was very professtional,friendly and so helpful!It is very obvious that there is a great deal of training and emphasis on customer sevice. my leasing process went very smoothly and a great deal of time was spent by staff to insure I was familar with vechile.Thank You for a wonderful experience! Scott ,Paul & Ric you all were great!Well Done1

firsttimebuyer6

Jul 20, 2012

DCH Montclair Acura is a great dealership. Barry was extremely helpful and courteous throughout the process. The other personnel were also friendly. I love my car!

hockeymomsx2

Jul 19, 2012

We do not enjoy the typical buying car experience and that is what we were expecting. Being pressured by a salesperson and numbers thrown around and a lot of haggling over price. Leon was excellent. There was no haggling and he helped us make a deal that we were comfortable with. He answered all of our questions and was overall an excellent salesperson. I would not hesitate to recommend Leon and the dealership. I will be back to either see Leon to purchase another pre-owned car or lease a new vehicle when my lease is up on my Nissan.

jfilippatos

Jul 19, 2012

My experience at DCH was incredible. From the moment Colleen answered the phone and throughout the entire sales process everybody was professional and more importantly upfront. I was not made to feel uncomfortable in a process that often is anything but comfortable. I talked to a number of dealers before DCH and called Colleen at 4pm in the afternoon. I arrived at the dealer that night at 8:15pm and left with my car at 9:15pm. Workers were willing to stay late and work hard to get the deal done that night knowing that i have limited time in my schedule to get back to the dealer. Everyone, top to bottom was greatThanks so much

alexlen01

Jul 17, 2012

We came to the dealership seeking a deal on MDX Advance, mainly because the price quoted in email beat any offers we got from other NJ dealers AND a phone call the night before from the general manager, Frank. Walter was our sales guy. We never thought it would be possible to do this transaction (and with a load of accessories installed) in one day. All without a hustle or gimmicks, a very smooth transaction. Walter took care of everything, including talking to our insurance agent. And after the car was ready for delivery, Walter spent a good deal of time walking my wife over various features and options. Very satisfied with the dealership and a very good experience dealing with Walter. We would highly recommend both!

Sassy sarah

Jul 17, 2012

Very classy saleman. He brought the meaning of integrity back to car sales I will definitely recommend my friends to him. Dch has a valuable well qualified sales rep with Leon Harrell

Abdul Banks Jr

Jul 16, 2012

Leon was an excellent help to me in my search for a car. I was very unsure of what was going to happen but Leon made the process very easy from start to finish. There should be more people like him in the industry. I will definetly be back when i'm ready for another purchase. When you get go service you keep coming back. Thank you Leon!

beachbum21

Jul 16, 2012

this man made my experience so pleasant and helpful I could not stop talking about him to all my friends on facebook. it was very pleasant and very professional man to work with.

kar55

Jul 16, 2012

Both Mark and Frank were amazing. They were very helpful and took the time to answer all my questions and were very patient. I do not know a lot about cars but Mark and Frank did not make me feel badly about this fact rather they took the time to explain and re-explain things to me. Thank you Mark and Frank!

charlesjkull

Jul 15, 2012

My recent experience with leasing at DCH Montclair Acura was extremely positive. Kurt's accessibility and open communication made the process run smoothly - he had honest answers & information regarding all of my questions and concerns, and he always showed respect. I was very happy with my experience at DCH Montclair Acura, and I would definitely recommend Kurt Hughes. His professionalism, knowledge, and calm approach are what make Kurt an excellent person to deal with!!!

Jenn1127

Jul 12, 2012