DCH Honda of Oxnard reviews

ashleyv

Jun 6, 2016

Everyone was very helpful and friendly which made picking out a car less stressful and was a great experience. T.J. Johnson put in a lot of effort to make sure I got the car I wanted and was very helpful as well. He gave us great quality experience that you hardly don't find now, plus my car and Hondas in general are awesome!

AnguianoSB

May 24, 2016

Our first impression wasn't the best, but T.J Johnson and Jonathan Gutierrez were amazing at making it all worth giving them the benefit of the doubt.We wanted a new 2016 Honda Civic EX for our son. white exterior with a black interior nothing more nothing less. Despite the challenge in locating one, T.J and Jonathan made it happen!They delivered beyond what they promised. In our humble opinion, you can not go wrong when you deal with true dedicated professionals.We are grateful for their professionalism patience and more importantly their honesty during the entire process.Thank you for the amazing experience!

FreshAccord

Apr 20, 2016

Had an excellent experience at dch honda of oxnard. Jonathan, Robert and the rest of the crew were awesome. They were able to give me a good deal and made sure everything was fine the second I stepped in the dealer. Would recommend them to family and friends.

SoCal Mac

Apr 2, 2016

Although the dealership did not have the car that we wanted, they searched until they found the exact model at the price that we were willing to pay. While DCH searched for the car that we wanted, we contacted a broker, just in case. Although both found a car at almost the same time, the accessories and price made the decision easy. The actual purchase was painless and the information provided by their product expert was superb. We couldn't be happier with the experience and the vehicle. Thank you, Christian and Jeff!

Manny_eli

Mar 29, 2016

Eric, was very friendly. I contacted the dealer and made some of dealing via text. I stated what I wanted and payment on the new accord. Eric, work work closely with Bill to get the deal that I was looking for. Got great service and didn't take as long as other purchases I've done before. I was out in 2 hours. Great to go in get what you wanted and leave satisfied! Thanks Eric. Manny Elizarraraz

h3ll0_smiill3s

Mar 24, 2016

Me and my dad went to look at 2016 crv ex model. Unfortunatly we couldnt get it but Daniel and Jonathan were amazing. The suggested a lower model like the lx and we ended up taking that one home. Jose Rojas was also amazing. The special offers we were being offered were great and left my dad speechless. The three of them left my dad thinking and encouraged to go back to get my mom her new car soon!

Sillyrabbit

Feb 7, 2016

Everything was explained to me in a language I could understand, I received my car back in a timely manner. Thank you so much for for the keeping me updated through out the whole process as I requested and was promised, friendly and excellent customer service, thanks Robert !

Lozo3000

Nov 11, 2015

The outstanding customer service & the friendly staff at DCH Honda made this car buying experience very enjoyable & hassle free. Ps. And I love my new vehicle.

Happyhonda

Oct 18, 2015

Everything was good. The service was explained to me, the pricing was clear and the timing was as promised. I would come here again. Thank you for making this easy!

Tina509

Sep 19, 2015

The staff at Oxnard Hinda went above and beyond for my husband and I. My hubby is in the hospital they gave me a complentary loaner and worked with me so I could afford the repair on my 2002 Honda Accord. Thank you Kelvin.

Tiffany

Sep 15, 2015

DCH Honda did an awesome Job getting us in and out so we did not need to spend our entire day purchasing a car! We had a Fun experience purchasing our Honda Accord, Thank you!

Leslie S

Sep 15, 2015

I would like to take some time to write this review on the outstanding service I received from Kelvin Blanco the Service Manager himself. I had been struggling with an appointment out here in the San Fernando Valley and he was nice enough to take my car in and squeeze me in for an appointment. He also took the time to explain the repairs needed and the technicians did an amazing job. I ended up getting a full intermediate service in a very prompt manner. I felt as if i was in and out in no time. The staff there is very welcoming and very attentive I would make the drive just for the service and the fact that I even got a complimentary car wash. You can't beat that! Overall a great and best experience I have received at a Honda dealership. It feels great to be valued as a customer and the fact that they make it so comfortable for a woman to get service and explain repairs needed makes me eager to recommend to both female and male customers. Thank You DCH Honda of Oxnard!!!! and of course thanks to the manager Mr. Blanco for all his help!

Odyssey Owner

Sep 9, 2015

I was blown away by the amazing facilities and staff at DCH Honda of Oxnard! The offices and lounge are exceptional with personal desk areas for customers and staff to interact one on one and a large lounge with wonderful amenities including a play area for kids. The staff were so friendly and efficient with a perfect balance of person-ability and professionalism! I am so glad we chose to have our vehicle serviced at DCH Honda of Oxnard!

CYSB

Sep 5, 2015

First, I am glad to see that Ron Anthony is still on staff with the Sales Department.Second, Paul Vela is an excellent Service Advisor.Bob Merritt

d andrews

Sep 5, 2015

We have owned several Hondas, and we have come to trust in and rely greatly on on our service advisor, Martin Esparza, to help us take care of our car maintenance needs. He gives us accurate information concerning what we should do, when, and why. Truly outstanding effort all the time!

Lawrence T. Jones

Aug 30, 2015

I don't usually write these things ... But I had to tell you, this was the best car buying experience i have ever had. The personal attention by Willie Schmeltz was over and above the norm. But it was Christian Soza that made it all come together. His relentless pursuit to make everything, from the long list of details, that made our experience easy and enjoyable. Just what buying a new car is all about. I will definitely tell my friends about DCH Honda of Oxnard.

VVR

Aug 14, 2015

Honda of Oxnard did an excellent job on a detail for my minivan. Super clean inside shiny outside. Reasonable price. Adrian was helpful and showed me how to connect my cell phone to van. Plus I got a shuttle home. But, I must mention their waiting room is fab. Free manicures on Fridays. Always cookies and coffee/chocolate.

happybuyer

Aug 13, 2015

We decided on the car and color we wanted including the interior. We thought we would have the car in a few days. however the color we chose was apparently rather rare. But Dwight kept looking and finally was able to find the exact car we wanted. So we are very pleased customers and thank Dwight for not giving up on finding the perfect vehicle for us. Then Dwight and Jeff Hall did a terrific job of educating us on the workings of the car, especially all the new electronic technology. They were patient and fun to deal with.

Liz F. Martinez

Aug 10, 2015

I leased a brand new 2012 Honda Civic in December of 2012, which was due to expire this December. In June 2013 my daughter Marisol and I returned to lease a 2013 Honda Accord for her. We have loved our Hondas ever since and would not trade for any other make. My entire Honda experience since 2012 has been beyond excellent. 10 stars in my book. The entire Honda staff is very professional, courteous, friendly and super helpful. The hospitality is commendable. Thank you for the fresh baked cookies and coffee and other goodies. I had the pleasure of meeting and working with Mr. Ron Anthony this past Saturday. I asked Ron what my options were regarding my existing lease. Ron not only informed me very clearly and in detail but also made me an offer I could not refuse. He beat the budget I had to work with and did all the leg work and beyond which made the process so simple. He met all my requests. Super gentleman to work with. I may do it again in three years, if Ron is still there!!! Mr. Anthony is definitely an asset to Honda. His positive caring, honest, and humble personality make him a very pleasant and easy individual to work with. His professionalism, knowledge, courtesy and 100% focus on the customer makes you feel important and special. One of a kind. THANK YOU SO MUCH RON !!!! May GOD continue to Bless you and yours. Long story short, I took my Honda Civic 2012 in for a air conditioner filter change and drove away with a NEW 2015 Honda CRV. Life is too short and one deserves to spoil yourself when you have been blessed and trip upon the opportunity. I love my new CRV and hope to enjoy it immensely. KUDOS HONDA. Very Respectfully, Liz Figueroa Martinez Oxnard, CA

Marion B.

Aug 7, 2015

I have taken my 2008 Honda Civic to DCH for servicing ever since I bought it new there in April, 2008. I've always felt I received excellent service and could trust the Service Advisors' knowledge and recommendations. Recently, however, I tried taking my car to a different Honda dealer, for convenience (to where I work) and other similar reasons, not realizing there would be such a drastic difference between two Honda service departments.. I had such a disappointing experience that I returned to DCH the very next day after having the 45,000 mile service and inspection done, because I was so concerned about about the other dealer's recommendations for immediate repairs, with no explanation offered by a service advisor. Joshua Coggiola, the DCH service advisor whom I dealt with, provided me with exceptional service. He had the 45,000 mile safety inspection re-done at no charge to me, as well as having the other dealer's repair recommendations checked out. After that assessment, and Josh's detailed explanations, I felt confident in going ahead with needed repairs. Josh personally facilitated every step of the process of scheduling the work so that it could be completed the very next day (and all in one day) and making sure I was getting the best possible price for the jobs to be done. It was a huge relief to feel like I was back in good hands and that my car would safely take me on an upcoming road trip across the desert! I also want to mention that the way the DCH service department is organized is exemplary.

slhrowe

Jul 29, 2015

Service representative was very help and attentive.

2015 Honda Accord

Jul 25, 2015

Dwight Beavers was bery personable as we negotiated the deal. He never pressured me into the sale. He made sure I was happy the whole way through. Willie the sales manager was also very friendly and he supported me getting the car I wanted for the price I needed. Thanks team Honda of Oxnard!

Lee Wilder

Jul 23, 2015

Martin Esparza has been handling the service of my 2006 Honda for nine years. He was also the Service Adviser on my previous Honda. When I call for service I ask for Martin because I have come to trust what he tell me about the service that will be required. What he has provided over the years is "Straight Talk". A rare quality to find in this market today. Yes, I would recommend the DCH Honda of Oxnard Service Center to my friends for quality service and "Straight Talk".

cooley1

Jul 21, 2015

My husband and I came to the dealer the morning we were to pick up our new/used car at Car Max, just to have a look before we settled for a used car. So glad we did! Joe was on deck at 9:00 sharp. We knew what we were interested in, so he showed us the used Honda Civics. Unfortunately, the previous owner had been a smoker and the odor lingered. I was not interested in a brown car either. We asked about the 2015 model, and Joe promptly led us to them. He could see our interest, so quickly got keys so we could drive it and make our decision. It drove like butter! Now to see how the payments would compare. Joe was polite, friendly, and honest in dealing with us. He and his manager worked with us and we ended up getting the new car for the same payments of a used car ( one extra year but hey it's new!). It was a fair deal for both sides and relatively pain free.

Vanessa

Jul 12, 2015

My husband and I needed a new car for our growing family. We had no idea where to begin or whether we wanted a new or used car and decided to visit the Honda dealership first. We met with Christian Soza and we immediately felt at ease and spoke comfortably with him. He showed us a few different types of cars before heading to the Odyssey. He didn't rush us, and helped us decide on the perfect car for our family. We loved not feeling pressured and bought our brand new 2015 Honda Odyssey feeling comfortable that we made the right choice. We have officially joined the Honda family and we couldn't be happier. All the Honda guys were so nice to us, from the finance guy to the manager. We are so happy we chose Honda. And my husband really loved their cookies too!

Tom X, Ventura

Jul 9, 2015

First time using your service dept. Paul Vela wrote the work order and explained the process and timeline and escorted me to the waiting area. The reason for the 5 stars was because everything went very smoothly, everyone was friendly and the car was completed within 5 minutes of the time promised. Way to go. I will be happy to recommend your service dept. anytime.

Estella

Jul 8, 2015

We just bought our first Honda and it was a very pleasant experience. Our salesman was very informative and helpful. Our service advisor is great. She is very friendly and knowledgeable. Thank you Honda for such a pleasant experience!

Onepilot2

Jul 6, 2015

Very friendly folks at this dealership! TJ Johnson our salesperson, was very knowedgeable about the car we purchased and easy to work with. Would purchase from again :)

gamerguy80

Jun 30, 2015

I had been to two other dealers prior to DCH Honda of Oxnard. My last Honda I bought from Honda of Oxnard and was happy with my purchase at that time. I was disappointed that the guy I bought from last time was no longer there. I had received an email was set up to me Christian. When I arrived I was greeted by Christian and right away I had a good feeling. He explained all the features of the car. When I was handed off to Dwight, I got a great vibe from him. Dwight helped me with the rest of the car buying experience and was great at what he does. I didn't feel pressured at all during the whole experience no haggling involved. I went in got what I wanted and left a happy customer. I will be referring my friends and family to Christian and Dwight. Thank you guys.

DonPedro0915

Jun 29, 2015

the agent also showed me what was wrong w/ the car, how the work was done, their findings. The quality assurance questions about the particular pat replaced was answered very well.

Car man Rich065

Jun 24, 2015

We took our Accord to have the sway bars replaced on The recommendation of our service representative, Martin, we are always confident that his recommendations are made in our best interests and safety. Repairs are made as promised and on time.

OJ Eddie

Jun 22, 2015

And at DCH Honda it is NOT a lost art ... Evident from the time you are met at the door until you are handed your car key upon leaving ... You are offered information ... updates ... a lounge ... great coffee AND cookies .... And most of all S E R V I C E !!!Thanks !!!

Beatrice

Jun 20, 2015

I would highly recommend DCH Honda for purchasing a car! I was treated professionally, dealt with fairly, and couldn't be happier with the level of superior service and quality I received. I plan on going back to this dealership to purchase again and would especially like to thank Willie Schmeltz (Sales Manager) and TJ Johnson (Sales) for their outstanding commitment to exemplary service.

Cassie Leigh

May 27, 2015

I took my car in for oil change and check up before my long road trip. Aqui was very helpful in explaining all the details and keeping me updated on everything that needed attention. I appreciate the excellent customer service! Thanks Aqui!!

Isabel Chacon

May 19, 2015

Thank you Ron for making this experience fun and easy to understand everything

Richard

May 19, 2015

Over the years we have purchased four Hondas at DCH Oxnard Honda, we always return to them for service, due to the professional attitude of their staff. I've never had a problem with DCH Oxnard Honda. My service advisors always look out for my best interest and safety.

jeanette

May 19, 2015

Paul was great, everyone is nice, and love the cookies and coffee. Will be back. Thank you. And a free car wash.

yvonne

May 18, 2015

Last year I bought a new 2014 CRV EX-L I was very happy my car was just 1year old somebody hit me and my car was totaled I went back to Honda Oxnard to buy an other CRV they were very helpful with all my paperwork.I have now a new 2015 CRV-EX-L and I love it..Dwight the salesman was great and Jeff very helpful I told all my friends how nice it was to do business with Honda of Oxnard

Marta, Mom and the Girls

May 12, 2015

I went from leasing a wonderful Honda Accord to purchasing the car. Every Honda staff member was gracious, helpful and invested in my family having a great sales experience. The financing was very fair, clearly explained and all transactions were transparent. I especially want to commend Vidal, Wes and Mike for their professionalism, expertise and for making the purchase work for us. Honda DCH is fortunate to have you gentlemen on staff. I would highly, and without reservation, recommend this dealership to anyone looking for a quality car and a quality sales experience.

Norm

Apr 30, 2015

Dealing with all the people at Oxnard Honda was a very favorable experience. One of the best aspects was a way Javier explained the details of the vehicle and gave me information as to how to work with all the systems the vehicle has to offer. He was also able to set up everything the way I wanted. I have purchased a lot of vehicles in my life but no one has explained the vehicles better.Jose in finance was very helpful in explaining the warranty options with zero pressure in purchasing one over the other.Nick Dunlea was extremely professional and obviously has the support and respect of his employees.

dpv

Apr 22, 2015

My CR-V has always been serviced by this dealer. They service as recommended by Honda so my car is always in tip-top shape. Before my appointment, I call ahead to get a quote for the recommended service. I recently compared their charges to another highly rated service station closer to me and they were about the same. Fortunately DHC Honda of Oxnard is very good about postal and emailing discount coupons for service, so I'm able to save some hard-earned cash.On my latest service visit, Martin checked for recalls on my vehicle and found an item that was in need of replacement - which was done gratis, of course. This after I'd just checked online with Honda USA and was informed that no recalls were issued on my car, so thanks to Martin for taking the time to check.They have a very customer-friendly service area with waiting room, free coffee and cookies; plus a courtesy shuttle if you need a ride.

Barb

Apr 10, 2015

Thank you Dwight Beavers for all your help,I love my new Fit.And big Thanks to Tech personnel who went over all the electronics;navigation,hands free phone,my pandora,lights,etc.He was great.

tyrone123

Apr 3, 2015

Had my 2011 pilot serviced by Paul Vela; very knowledgeable and knew right away over the phone with the problem on my pilot; highly recommended.

Larry

Mar 31, 2015

The plan was to leave Monday morning on a road trip with our grandkids while they are on spring break from school. The problem was Sunday afternoon the check engine warning light came on in our Odyssey. At 7:45am Monday morning I called DCH Honda Service, told Paul about our plan and problem. Paul said they were very busy but if I could bring it in right alway he would try to take care of it ASAP. Arrived at DCH about 8:05am, spark plug problem was diagnose by 9:00am and repaired by 10:00am. Going in I though we would have to postpone or cancel our trip but Paul and the technicians at DCH had us on our way only slightly behind schedule. Thanks, DCH Honda of Oxnard!

cdc777

Mar 30, 2015

While searching for our next automotive purchase we did not think we could get into the new vehicle we were looking for but Ron and his team made it happen. They went above and beyond to get us into a vehicle we loved. Thanks Ron for all your service.

Melissa

Mar 23, 2015

We have recently moved back to the Ventura area and had our Honda Serviced at a dealer since our purchase in another sate. We chose DCH of Honda due to location and are THRILLED to have them as our service provider. They are very thorough, offer impeccable customer service (service advisor, check out and courtesy vehicle driver). We have a 2nd vehicle that is not a Honda and just had a simple oil change completed at another dealership. They could learn a lot from DCH of Honda! DCH even offers FREE Manicures to clients having service on Fridays -yeah!Communication was offered throughout entire service, dropped off and picked up when service completed without any issues. I used a coupon for service and saved $$ and they gave me a detailed report for my next service. I will ALWAYS service my Honda here and if we buy another Honda, we will buy it here too! THANK YOU DCH AND YOUR AMAZING TEAM!!!!!!

Sam021515

Mar 22, 2015

Went in for a simple oil change. Then he called me back to his station. I thought it meant bad news. Additional repairs are needed but when I asked if I had two weeks until my next paycheck he was honest with me and said yes. I'm so glad that there are still good people out there!

Cinbrisk

Mar 18, 2015

I have owned Honda's for the past 15 years and during that time have had them serviced at many different Honda Dealers. I will have to say that Aqui Velasquez went out of his way to see that I got the the best service ever. He met me when I pulled in, listened to my concerns and since I chose to wait (even tho he offered to arrange a ride home for me), made sure I was kept up to date on the repair process of my car and that I was comfortable during that wait time. My car was ready when he said and returned to me washed and running great. His friendliness, help and concern definitely made me feel like a valued customer. I will be having my service done at DCH Honda Oxnard in the future.

Ryan A.

Mar 17, 2015

I had Javier as my sales person. He was very quick and easy to work with and got the car I was looking for right away a 2015 Honda Civic Ex. I arrived for my appointment at 11:30am and left with a new car by 2PM. Everyone was very helpful and I am happy with my purchase.

Honda owner, Civic

Mar 12, 2015

Service was finished quicker than expected. My only comment, while waiting for the car to be ready, I was trying to get some reading done, and even at the most remote area of the waiting room, the TV set was too bothersome, even though the sound was low.

sanchezmark92

Feb 27, 2015

Since I first walked I felt a good give from the staff. They attended me right away. Christian right away she to pull the si that I was looking in to buying. But next to it there was an accord. I test drove the si I really liked it. It was out of my price range. So Christian have me and option on an accord. I really liked the accord and the deal. So I went for it. Now I'm driving a 2015 accord and couldn't be happier. Test investment I have ever made. Thank you dch. And a big thanks to Christian for his great customer service. He was a great help and got me a great deal. I would highly recommend him and dch honda for your next purchase on a vehicle

Kreyes

Feb 23, 2015

positive attitude best experience I've ever had :) the guys were so helpful I appreciate it a lot , Eric was amazing by guiding me through the system in the car Very friendly.

Rex

Feb 6, 2015

This is the second car we have bought from DCH Honda in Oxnard. The first was a new lease on a 2014 Honda Accord and we recently purchased a used 2004 Honda with just over 200,000 miles. Allen met us on the lot and walked us through the entire process. He showed us the car that was in excellent condition. It looked like new on the inside. After a test drive and a straight forward discussion on the price, Allen came back with an offer. We took it and have not regretted it a single moment. We are so happy with our experience with Allen and the sales team. There was no pressure. He was considerate and thorough and professional. I felt that not only did i buy a car but I made a friend. I couldn't be happier.

Yolanda

Jan 14, 2015

I recently wanted service for my vehicle. I'm having issues with the audio display. It's not working properly and I wanted to have it looked at. I also wanted an oil change. I was disappointed that the service department couldn't provide a loaner vehicle as I use my car for work. They told me I could rent a vehicle at the rental place nearby...out of my pocket. Why should I pay to rent a vehicle when the reason I'm dropping my car off is because it's not working or has issues with it's manufacturing? Since I purchased the vehicle, I haven't had any interaction with the dealership. No emails, calls, mailings following up on my experience there. I would have liked to know my purchase was appreciated. It seems since they got the sale, there's no interest in the customer after or the vehicle's performance or maintenance. Last year, I purchased a Honda from a Ventura dealership and the service was outstanding. They followed up to see if things were going well and when I needed service, they provided a loaner.I'm not pleased with the customer service at this dealership and would not recommend it. I suggest driving the extra few miles and go to Ventura.

JADE MARVEL

Jan 12, 2015

EXCELENT SERVICE DEPARTMENT, VERY FRIENDLY, I WOULD RECOMMEND THE SERVICE DEP. TO MY FAMILY AND FRIENDS

N.C.E

Jan 10, 2015

My van that I've been using for the longest year broke down. I will be a working student and will drive to CSUCI 5 days a week, and with that, I would really need a reliable car. Jenny Cezar, my car saleswoman, listened to my wants and needs. I told her that I would really love to get the honda crv, but I'm not sure if I could afford it. First, she showed me all the features of the car (2014 brand new crv), and I was amazed that this lady is extremely knowledgeable; she explains all the features of the car from back to front and inside, out. She even helped me set up my phone, and connect it to the crv via bluetooth. (It was fun!) :) Jenny really tried to help me out to get a great deal. I never thought that buying a new car would be this easy, efficient, no pressure, no stress. It was a wonderful experience! The managers and the financial adviser (Mr. Rojas) were really helpful too. I definitely recommend this place to anyone who don't want to feel the pressure of getting a car (because buying a car should be fun and memorable!). Great job honda of oxnard!

Gina D

Jan 7, 2015

From their friendly tone and answering my phone appointment call promptly, greeting me out front of the service department on the drive, listening to my concerns and addressing each one with confidence, completing the repairs as quickly but thoroughly as possible, explaining what was done and their findings when doing the safety inspection, the smiling faces at the cashier desk, to the "thank you's" as they hand you your baby's keys, everyone involved in my scheduled service today reinforced why I return to this dealership for my Honda Accord's service and care! Special thank you's to Paul, Adrian, Tina, Daniel!

MR

Jan 2, 2015

I recently purchased a CR-V from DCH Honda of Oxnard and cannot say enough good things about how well my husband and I were treated. Right from the beginning it was a very positive experience. My son purchased a Civic there two years ago and has been very happy with their sales and service department.

Cindy and dennis feltes

Jan 2, 2015

T.J. Johnson was my salesman who was professional, no pressure, accommodating and helped me purchase a new Accord. The whole team helped accomplish the successful purchase...Nick, Masood, and Dwight Beavers were instramental and I would highly recommend asking for them......

Cindy

Dec 31, 2014

I dread buying cars but this time I couldn't believe what a wonderful experience I had with so many different employees at DCHOxnard Honda...from the general manager, Nick, to T.J.,Dwight, Mazood,and Neil who brought us the car from Gardena, exceptional service!! I would highly recommend buying a car from this dealership! Thank you again guys...we are so happy with our purchase

Robert Fargo

Dec 24, 2014

Not only was the experience of buying two cars from DCH Honda in Oxnard an outstanding experience, the continuing service I receive having my cars serviced there continues to be outstanding. They have earned my trust! They are truly customer oriented.

Thomas & Sharon G.

Dec 16, 2014

Our salesman during the process of purchasing our 2015 CRV was very we informed on all of the options l He provided us information on the differences between the 2014 & 2015 models. Our salesman Jonathan was a pleasure to work with during our purchase process. We are very pleased with the vehicle we purchased.

Matt Kalbak

Dec 8, 2014

This is my second Accord, my lease ended and I decided too roll over too a purchase instead of turning it in for another new leased car. Ronald Anthony the "Best" Car Sales expert I have ever dealt with.Integrity, Fair Minded, a True Professional. The other reason I decided too buy here is that the Service Department experience is always great her, Aqui is the the most courteous and integrity driven service writer I have e er encountered. I would not buy or lease anywhere else. Enough Said

ruth camacho

Nov 17, 2014

Excellent experience, the best ever when purchasing a car; great deal and friendly staff. I stopped by just to start my search for a new car and left with the car three hours later due to the great deal offered, no need to look elsewhere. Thanks DCH Honda of Oxnard!

Nancy Mitchell

Nov 8, 2014

I have always been able to get an appointment for service with no problem. I live in Santa Paula and they can't give me a ride home, but they expedite the work so that I don't have to wait too long. They help me keep my baby (2007 Honda) running well. The manicure was a nice touch. Very nice young lady doing the manicures. The service advisor was very helpful. This is a well-run company.Nancy Mitchell

rfcjrc

Nov 1, 2014

We have purchased four (4) Honda Vehicles from DCH Honda of Oxnard, this is due to the excellent and professional service they provide. Our Service Adviser Martin Esparza is very proactive in maintaining our vehicles. I would never take our Honda Vehicles to any other service shop.

vivtwigg

Nov 1, 2014

The most pleasant experience I have ever had car buying!! Ron was most gracious, warm, and friendly. He was very knowledgeable in buying vs leasing was quite helpful to us. He also had a down to earth, common sense, realistic approach.......and....at the end of the day, a car purchase has to make sense. Ron made our car purchase a viable one. Our original plan was to see other car lots. Ron made DCH Honda a one stop shop. I would not hesitate to buy from him again. Kudos to Ron's Manager, Kamran, and Financier, Jennifer for making the paperwork seamless

Sherry Jean

Oct 20, 2014

I purchased my Honda CRV in January, 2012. I had such a wonderful experience working with Ron Anthony as my sales rep--we're great friends now! How many people can say that after a car purchase? But because of this relationship and the many people whom I interacted with at this dealership, I decided to have my car regularly serviced and maintained here, even though I live approximately 50 miles away from Oxnard and I have a local Honda dealership within five minutes of my home. I am extremely pleased with the Service Department and its team members. Because I have to wait for my car during service, every effort is made to expedite the servicing of my car within a reasonable time frame. In addition, I always receive a service report so that I'm apprised of upcoming servicing needs and can anticipate these repairs and make informed decisions. The service is excellent and I am valued as a customer. I know that my car is in good hands--what more can one ask? Thank you.

gonzalez500

Oct 20, 2014

I dropped by the other day without a service appointment and Aqui was more than happy to help me. He answered all my questions and promised me that everything would be done in an hour and a half and delivered on his promise

Ashlie

Oct 12, 2014

A big thanks to the staff at DCH Honda in Oxnard for providing great customer service( especially Steve and Jerry). The process of trading my car was painless from start to finish and I came out with a car I love! (2015 honda fit) Steve was the salesman who greeted us and took the time to make sure we were comfortable with our purchase. I live in Santa Barbara so it's a bit of a drive but the staff and service make it well worth the trip! I recommend this place for anyone looking for a dealership focused on customer satisfaction.

Jaimie

Oct 10, 2014

I just bought a brand new Honda CRV from Ron Anthony and he made what can be an excruciating, frustrating and confusing process... Easy and enjoyable. He is the epitome of professionalism. Further, the other people we interacted with were friendly and helpful. Thank you!

jdgut

Oct 3, 2014

We had a wonderful experience at Honda of Oxnard. Ron Anthony was incredibly warm, friendly, and knowledgeable. He and his manager worked with us for several hours to get us the van we really wanted for the price we could afford. We highly recommend working with Ron and love our new Honda van!

wmoore88

May 24, 2014

I went on the lot and was shopping for a new car after like a minute Eric Oland came up with a friendly smile and a Fantasia attitude. He is what a helpful honda guy is all about. Go see him Now!!!!

Manoj Majithia

May 13, 2014

The staff was very courteous and helpful with excellent customer service

ricaven99

May 11, 2014

We have taken our our family van to DCH Honda of Oxnard for multiple services, including, mechanical repairs & routine services such as oil changes. DCH Honda of Oxnard Staff have always been super friendly, very knowledgeable, and have overall, provided us with a great customer experience each and every time. In particular, Mr. Clint Stremcha has been very courteous and very knowledgeable regarding our vehicle model and despite being busy with other customers, Clint has taken the time to explain mechanical issues with our van in easy to understand terms.We are very satisfied with the quality of the mechanical work & service on our van. Overall, we have had a great customer experience at DCH Honda of Oxnard! Thank you Mr. Stremcha! & Thank you DCH of Oxnard!Best Regards,Ricardo & Diana Venegas

Q & A

May 5, 2014

We purchased our pre-owned Honda Pilot in Oct 2013 from DCH Honda Oxnard & couldn't be happier! We knew exactly what we wanted & the staff didn't try to up sell us nor were pushy...everyone is very courteous! We've had 2 oil changes done there already & were pleasantly surprised to see their waiting area had been renovated! They even had popcorn, cookies, fruit punch & coffee for the clients while you're shopping or waiting for your vehicle's service to be completed! Thank you DCH Honda Oxnard for treating us like extended family! Special mention to Gerardo who sold us our Pilot & to Paul in the service area for your great customer service!

Victor Mitchell

Apr 28, 2014

I have been to DCH Honda for service 5 times. I have always received excellent and courteous service for a fair price. They do an excellent job.

Carrie

Apr 27, 2014

I am so very pleased with the service at DCH Honda. They were courteous, up-front and quick to get the job done. The kids quiet room with a television and sensory activities was awesome!

Nancy Mitchell

Apr 25, 2014

Brought my car in because driver's window would not raise...Everything was fixed to my satisfaction. Hard to tell the same day if everything is going to work ok. The "threshhold" into the car was left with scratches, dirt and grease ground in. Evidently the mechanic had to brace himself on the plastic part in order to work on the window. Not faulting DCH Honda as I've always had good prompt service. A minor annoyance as I've tried my best to keep the car in good condition. I leased the car in 2007, then bought it when the lease expired. I am very satisfied with the car and DCH service. I think it would be nice if DCH would take me home when having the car serviced, but will not do so to Santa Paula.

PAULFLAHERTY

Apr 21, 2014

This was the best experience I've had at a car dealership, starting with Deanna Luis, who was really gracious, smart and professional. She helped me to obtain good terms on my lease with the help of Jennifer Moon, another great lady. Dwight Beavers got the car prepped for me and sent me off quite satisfied. I would recommend DCH Honda of Oxnard to anyone seeking good, friendly and competent service.

Paul F.

Apr 20, 2014

I just leased a new civic lx and couldn't be more pleased with the service. Deanna Luis was great--thoroughly professional, helpful and just a very nice person. In fact the whole team there was nice. And no hard sell tactics. A really good experience.

DominiqueCamacho

Apr 14, 2014

Eric Oland, in sales and leasing, is a southern gentleman! He was super courteous, knowledgable and relaxed (never pushy). He spent a lot of time with us reviewing the car until we felt comfortable and drove off with a big smile. His team worked together to create the package we wanted at the price we wanted.Eric also took care of our rental car return!

rickfalvo

Apr 12, 2014

I initially contacted Honda online about the lease special they were offering on the CRV. Due to seating restrictions, I came in to look at the Pilot. Deanna and Jason worked their butts off to get me affordable pricing in my range. The only down side was the wait to sign the papers. Due to time restrictions on my end, and the customer count in the dealership, I had to come back the next day. So far, I am enjoying my new car, it does what I need it to do, but I wish it had more options for the price.

PamWinter

Apr 1, 2014

So you know those commercials with the "Helpful Honda Dealer" that will do just about anything to ensure you are a satisfied customer? Well, I actually found that guy at DCH Honda of Oxnard! His name is Ron Anthony .... the one with the big smile and genuine interest in finding the right car for you. With Ron's help, we found the perfect used Honda for our college-bound daughter - a beautiful teal, 2012, Civic Coupe with low mileage. Ron was knowledgeable about his business and extremely accommodating to the whole family during the entire process. His kind, relaxed demeanor helped make car-buying surprisingly stress-free! We got the car and price we wanted and will be coming back to see Ron in the next few months to lease that new Odyssey. Thank you Ron! The Winter Family from Newbury Park.

Dfausset

Mar 31, 2014

I visited Honda of Oxnard to look at a used Ford F150 truck. It was a very nice truck, but didn't have a few features that I was looking for. I will say that the salesman, Mr. Anthony did a great job in helping me and he asked if he could call me again if another truck or any car of interest were to become available, of which I said yes. He was very professional and I look forward to coming back again when the car that I am looking for becomes available.

X5nissa

Mar 31, 2014

Deanna was personable, friendly, and answered my questions. She is honest and direct, which I appreciate. I'll be back to purchase in a few weeks! Thanks

strammie

Mar 31, 2014

I am looking into buying a Honda accord in the next few months. I came across DCH and was very happy with the customer service I received from Deanna Luis. I normally dread buying a car but she changed my experience for sure. I will recommend this dealership to everyone and be sure to let them know to see Deanna.

maktub

Mar 31, 2014

This was my first car buying experience I did alone. As a female, it was very scary at first. I had visited a couple other dealerships before going to Honda of Oxnard. All of which, were not willing to work with me and tried to apply high pressure sales tactics to get me to buy a car from them. This did NOT happen at Honda of Oxnard. Ronald Anthony was very patient with me and went over every single detail of the car which I ended up buying. The price negotiation went smoothly and I always felt as if Ronald had my best interest in mind. It was such a good experience that I would recommend Honda of Oxnard and Ronald Anthony to anyone looking to buy a new car. With his help and the help of the Finance Manager Lalo Miranda, I was able to get the car I wanted at the price I could afford. Both of these individuals displayed superior levels of customer service which I truly enjoyed. Thank you for making this car buying experience a good one. Keep up the great job, Honda of Oxnard!!!!

Jennifer

Mar 29, 2014

Great!!!! They always get me in and out in a timely manner. The prices are very competitive.

fforyou

Mar 26, 2014

Great experience, Moz was an excellent salesman to work with, professional, courtious, and honest. Showed me a number of vehicles and offered a test drive of each vehicle. DCH Honda had the best price in town. I will definately recommend this dealership to others looking for a great deal.

leannkutin

Mar 25, 2014

This was a great car buying experience. Very low stress and completely unpressured. Dwight was friendly, knowledgeable and polite. He and Jason worked hard to get me my dream car. Can't say enough.

Marco B.

Mar 24, 2014

My family and I were shopping for a car we had in mind....our credit isn't great so we had few hopes of getting it but thought we'd try anyway. Ron at DCH Honda of Oxnard approached us right away, offering help and hope about our possibilities! He was able to get us approved for the vehicle that we wanted and did so with realistic expectations...DCH even called us back in a few days after the sale because they were able to get us a much lower interest rate, term, and payment!!! Overall we had a great experience and couldn't be happier with our purchase at this time!

lorena71

Mar 20, 2014

Brandon SMith was very help ful and answered all my questions and knew what I was shopping for. After the hole sale I felt good driving a new car for my new year.

mistya77

Mar 19, 2014

I wanted to take the time to send a message and personally thank Ronald Anthony and his team for his assistance with the purchase of my new vehicle.I truly appreciate the information, the demeanor, and the ease with the process. You did not try to hassle me and you laid down information openly and with honesty which I appreciated. I wish I knew of your facility sooner than later, however; I do know that I plan to always own or lease Honda's so I hope to do business with you/your team in the near future. I can say that the professionalism and behavior from your team and yourself is like "day and night" from what I have experienced with other dealerships. Many thanks again for the kindness, straightforwardness and above all the overall demeanor you displayed when I stopped in to visit. I felt so relaxed and comfortable. I truly look for people that display integrity as I feel it is the most important quality in another person and it is the quality that is the basis for trust.

jualezza4

Mar 19, 2014

This was my first car buying, well leasing experience! I was very pleased with the service I received from everyone at Honda of Oxnard! Got a great deal on an amazing car!

shirpara

Mar 17, 2014

My NEW car experience with DCH Honda of Oxnard was outstanding. I had used to drive old car previously, and this was my first new car buying experience. DCH Honda of Oxnard had made my day. It was really great experience to buy a new car. Obliviously, I visited many car dealers to match my budget and finally, I arrived this place. I am really impressed with their customer service provided by sales representative named as Deanna Luis. As a sales representative, I felt that she really understands the customer needs. She speaks in a friendly way during entire deal and answered my questions nicely. I was Very Satisfied with their customer service and attention to every detail of customer needs. Being customer, all you need is satisfaction on what you are going to buy and thats why I will look forward to highly recommend DCH Honda of Oxnard dealer to my friends-relatives.

CourtneyR

Mar 12, 2014

I purchased my car over a year ago, but still go in for all of my regularly scheduled maintenance and every single time I have the best customer service. Martin Esparza has assisted me the past two times and has been wonderful with everything in the service department. Always happy when I come in for maintenance because of the helpful staff and the quality of the service. Also they just remodeled the inside waiting room and it is gorgeous. Great job everyone!

ezcarbuy

Mar 12, 2014

My experience with DCH Honda was a very positive one. I dealt with a sales rep named Deanna Luis and found her very helpful and sincere. I called in advance and let her know my expectations about the price and provided her specific details about the colors, features, etc. that I was considering. When I got to the dealership, two different cars that fit my description were parked in the front and ready for me to test drive. She didn't try to talk me into some other color or model like I've had happen at other dealerships in the past. Deanna was also very helpful in answering all my questions and showed respect for my time. The price and payment terms I negotiated were fair and I didn't feel that I was ever being played during the sales process. Every step of the whole sales and financing process was explained clearly and sincerely. No double talk and nothing hidden. I would definitely recommend this dealership to my friends.

ADinkel1

Mar 9, 2014

I wanted to thank Mr. Katz and DCH for assisting me with the paint issue I had with my 2005 Honda. They did an excellent job and considering the catastrophic lose of my wife's left leg due to an amputation having this done at such a reasonable price was the only good thing that has occurred since the beginning of the process. Again, thank you Mr. Katz and DCH Honda of Oxnard.

mdkovacs

Mar 8, 2014

Would highly recommend DCH Honda of Oxnard! Deanna did a superb job helping to find the right vehicle for me. All staff were awesome! A++

Andy.ortega

Mar 7, 2014

Moz Taghavi and Jennifer Moon did a wonderful job helping us through a great deal and a great car.Thank you for your customer service and attention to detail. I will recommend you to my friends.

cmunozusmc

Mar 7, 2014

I went in with low expectations since buying is always a hazel. My wife was looking for a cheap car and we met Dwight. He was great from the beginning and always kept our best interest in mind. He wasn't pushy and he really tried to meet our demands and was very straight up with us. I've worked in a dealer before and I know there can be games sometimes. Dwight is amazing and I would definitely recommend everybody to go look for him. He was the one that really made us comfortable and a great experience.

Martingd

Mar 7, 2014

Brandon was very friendly, patient and professional. Didn't pressure me into a car I didn't really want....For a great sales man ask for Brandon!!! ;-)

MabelMora

Mar 6, 2014

I had a great experience at Honda of Oxnard! Mr. Smith was very friendly and very helpful. I will recommend him in the future! Thanks

jv1127

Mar 6, 2014

Brandon Got Me The Car I Wanted At The Right Price, Fast paper Work In&Out Like A Drive Thru. DeFinitely Recommend...Thanks Honda Of Oxnard!.

Verenicemoran

Mar 6, 2014

I would highly recommend Brandon at DCH of Oxnard. He was really helpful and friendly. He made sure to show me models that would work with in my budget and model. When you visit make sure to ask for Brandon. You will not be disappointed.

kalindodge

Mar 5, 2014

I would highly recommed Eric Oland as your Sales Representative. He was very professional and has a great sence of humor. He answered all our questions and made our car buying experience quite pleasant. Thank you Eric!

victoria022

Mar 5, 2014

Friendly customer service,great attention to customer needs and provided many options according to my liking and needs. Drove off with my new car SATISFIED.

theprophet

Mar 5, 2014

Brandon was a great help in the process of purchasing this vehicle. He had all the answers we needed in a quick and courteous fashion. He was a good salesman, not slimy as others I have dealt with in the past.

LeeLee05

Mar 4, 2014

Helped out as best as possible, helped us get the best deal possible, and very friendly. I recommend people to go speak to Brandon when getting a car.

Jose francisco

Mar 4, 2014

Went with Ron Anthony and he helped me purchase a car within 2 hours. Really friendly , and nice , he defently went out of his way to make us feel good about our purchase

pnutdog

Mar 4, 2014

Brandon helped me a lot. Even though I didn't purchase a car that day he was informative and friendly. Would definitely recommend this dealership to any of my friends. They even have me free snacks and candy for the kids.

laivy

Mar 3, 2014

Brandon was a great salesperson as he assisted me in purchasing a vehicle! He was able to get me a great price and im Very pleased with his service! Thank you!

birdieblooz

Mar 3, 2014

I stopped by the Honda in Oxnard with a girlfriend who was shopping for a new Accord. We were met by a very pleasant gentleman Mr Brandon Smith who was very courteous and polite. He did an excellent job in walking us through the different vehicles and prices and showing us the various new features of the new 2014 Accords. Unfortunately my girlfriend is not ready to make the trade in from her old Accord to the new one. Sometimes good things are hard to let go of. But we just wanted to say thank you to Mr. Smith and the Honda people for such wonderful customer service as always. Birdie

Trymaine

Mar 3, 2014

I came in undecided as to whether I wanted a Honda. Brandon Smith showed me a few models, and provided great information. Now I know I want a Honda, and feel that I will make an informed decision about which model is best for me. Thanks for your help Brandon.

llesrep33

Mar 3, 2014

Came in to DCH Honda of Oxnard to look at some cars because I'm planning of buying a new car. Brandon Smith was very professional and was able to understand my needs in regards to price and payment. Great customer service. I highly recommend DCH Honda of Oxnard . If you stop by and ask for Brando Smith he will gladly help you.

vivi421

Mar 3, 2014

I went to DCH Honda of Oxnard after going to other dealerships, and I can say I got the best service here. I received friendly service and felt really comfortable. Brandon Smith is very knowledgeable and answered all my questions. I highly recommend this dealership!

LeticiaMoreno

Mar 3, 2014

Excellent experience overall! Brandon Smith was very helpful & provided me with a lot of information and knowledge of Honda vehicles. I would highly recommend Honda dealership of Oxnard & Mr. Smith as the go to CSR (customer service representative).

mayrola27

Mar 2, 2014

I love to go to them! they are great very friendly, atentive and provide quality and great customer service, my sales guy Brandon is great and worked with me to find the best offer in accordance to my needs, overall the sales team is great! aThe service department always provides excellent work and customer service of course. I would definitly recommend them!

Ivana12

Mar 2, 2014

Brandon Smith was great, he knew what he was talking about and helped me to search for options I can have. I would definitely recommend him to anyone. Great smile and attitude, made me feel very comfortable.

Holly1983

Mar 2, 2014

When I first walked onto the car lot I was greeted by Brandon with great customer service and a great smile! I knew from there it was going to be an easy car buying experience. I walked in knowing the car I wanted just had to run the numbers. He got me into the car I wanted at a decent price. I will definitely recommend this car dealership and salesman to friends and family. Brandon is such a great salesman. He still calls me to check on the car and myself. I love the honda pilot and wouldn't trade it for anything else!

Edeonier

Mar 2, 2014

Brandon Smith helped me out. He is such a wonderful car salesman. I definately would recommend many to him. He was not pushy, he detailed what we were looking for, over all best customer service. Thank you!

Brittcollet

Mar 2, 2014

I had the best experience possible at DCH Honda of Oxnard. As a first time car buyer I was a bit nervous and intimidated when I arrived but those feelings soon went away. The friendliness of the entire staff was incredible and made me feel very comfortable. I ended up buying a new 2014 civic and can honestly say it was a pleasurable buying experience. Ron Anthony, Nick Dunlea, and Max Holtzer were the 3 employees I had helping me and each one was awesome. I would recommend DCH Honda of Oxnard to all of my friends and family along with anybody else I know looking for a car.

Rpms

Mar 1, 2014

I would definitely recommend this dealership! This was our second purchase at DCH Honda of Oxnard and each experience has been excellent. Joe has always made us feel like he truly cares and has our best interests at heart. Joe goes above and beyond to accommodate our needs. This was actually our first dealing with Ron and it was absolutely a pleasure. Ron is friendly, fast and extremely knowledgeable. We were especially impressed by Ron's awards. Too many to mention but they definitely speak volumes about this great guy. Richard & Christina - Simi Valley

German

Feb 20, 2014

The services that I requested to be performed, were done great and in great time. Martin contacted me to explain what needed to be done. Also Juan Carlos does an awesome job as a tech. I asked Martin to have Juan Carlos to work on my car. The receptionist is awesome. She greeted me with a smile. Also, the parts department is ready to help.

sport honda accord 2014

Feb 9, 2014

This is very good location and good staff but they need experience sales persons.

ADinkel1

Jan 25, 2014

The customer service is excellent at Honda of Oxnard. The quality of work has been ok as I have had to return my vehicle after work being completed. The people are very friendly and warrants a 5 on the scale. I cannot say the overall experience has been a 5 as the paint is peeling very bad and Honda will not pay for a complete paint job as it does not fall into the 2006-2008 time frame even though it is obvious that the paint is defective. The price is of the work is somewhat high but usually the work is done well and is worth it. I would like to buy another Honda but have not because I am afraid the same thing will happen, the paint will peel off. As a note Mr. Katz has informed me that Honda of America is willing to foot half of the bill for a paint job which is better than nothing, but the paint is sooooo bad that I feel the organization should pay for a complete paint job.

Barbara Winkleblack

Jan 19, 2014

This was the best experience we've ever had purchasing a new vehicle. Keith Franklin was the best. After being ignored for about 6 weeks by Miller Honda, we called DCH Honda and were helped immediately. Fast, courteous, professional and we were totally satisfied with our purchase.

poolb60

Jan 11, 2014

My daughter has used this dealership a couple of times and was very satisfied. I had a specific car in mind, so I went to their website and found the car that I was interested in. I started by contacting them by email and took care of everything via email and over the phone. Everyone I spoke to was very friendly and professional. There was no pressure or pushiness. Once we hammered out the deal, I went in and signed papers and drove away with my shiny new/used Honda CRV. I would definitely recommend this dealership to anyone. If I ever have a need for another car, I will certainly go back to DCH Honda of Oxnard. I got a great deal and I am a happy camper!!

Dorjee

Dec 31, 2013

Great service with many selection of products. Eric is very nice and gentleman, he did excellent job with product information. I love my honda civic

camacho4

Dec 6, 2013

We have purchased 4 Hondas through DCH Honda of Oxnard. All four vehicles were serviced only by this dealer. We have always received nothing but professional assistance and service from the staff of Oxnard Honda. We have recommended this dealer to our friends and family, we will continue to have our vehicles serviced there and in the future, we will purchase our next vehicle from Oxnard Honda.

DYNODANNY

Dec 4, 2013

GREAR BUYING EXPERIANCE !!! WAS TAKEN CARE OF BY Lalo, Tim and Jenn.

SusanIlovemyHonda

Dec 2, 2013

I walked into DCH Honda not intending to buy a car, just to get an idea of the price and to test drive a couple of models. After working with John Keasing, however, I walked - or should I say drove - away with a 2013, sleek, sporty, black Honda Civic with all of the features I was looking for and a few more to boot and I got a smokin' deal! It takes time to buy a car, but it was time well spent and the sales staff and finance manager were friendly, professional, polite and, as the ads say, helpful. I highly recommend DCH Honda for a great car and a great deal.

Jannine

Dec 1, 2013

It was my first time coming to DCH Honda of Oxnard and I must say that it was a great experience for me. Javier thoroughly helped us out in finding the right car for me. He answered all of our questions and provided us with a great customer service. I'm loving my new Honda civic and I will definitely recommend this place to a colleague for purchasing new or certified pre-owned cars.

Richard Camacho

Nov 28, 2013

We've purchased four vehicles from Honda of Oxnard. All of our vehicles (2 CR-Vs and 2 Odysseys) have been serviced by Honda of Oxnard. They are very professional in their work and dealings with their customers. We will not have our vehicles serviced any where else.

moroso65

Nov 21, 2013

Aqui was very professional and helpful, went above and beyond when I took my Accord to have it checked out. He even got the service manager involved who was also very professional and even granted me a rental.Great service. Thank you guys!

pedoc1122

Nov 18, 2013

Juan was very helpful from the very beginning. He is very knowledgeable of the product he is selling. He is very friendly and courteous. He was a great help all the way through.

CherylS22

Nov 12, 2013

I have been searching for the car I want to be in for years, and most recently was in a 2012 Honda CR-V EX. I absolutely fell in love with this car, but wanted a different interior/exterior color, and wanted a little bit of an upgraded model (EX-L). I found the one I was looking for online at the DCH Honda of Oxnard Website. I just sent a quick e-mail by the easy link located on the vehicle's page, to see if there was any way for me to trade in my current car that still had quite a bit of a loan on it, for a new loan with the 2013 Honda CR-V EX-L. Within minutes, I had an e-mail and phone call from Will in Sales. Within an hour, I had approval for the trade-in. I simply went into the dealership, worked up all the paperwork, and was off in my new car. I absolutely loved the quickness and ease of this transaction. Both the sales and finance department were friendly, quick, and efficient. They both seemed to be really excited for me and were looking out for my best interests. I would highly recommend this dealership to anyone I hear that is looking for a new car! Thanks to all involved! :)

BobfromOxnard

Nov 6, 2013

Very courteous and upfront with cost estimate. Ride to residence was good.

Todd webb

Nov 4, 2013

Had a great time! Jeff Hall made the whe process very easy and smooth! Love my new truck!!

MHurtado

Oct 25, 2013

Their service/parts department is the WORST. I took my Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is guaranteed to be here tomorrow." The next day I called him to confirm that the part had arrived, and to my surprised, or not, the part wasn't there. Mr. Stremcha told me "I guess the parts department never order it... I don't know what to tell you... I guess they couldn't locate it..." It turns out that the part was never ordered. I asked Mr. Stremcha if he could order it for me, and to give me an estimate as to when it would arrive; his answer was that he was getting off work that evening and going on vacation for more than one week; basically that he wasn't WILLING to help me, nor could he find another customer representative to do it because as he put it, everyone was 'very busy with other customers." I said "thank you, I'll go somewhere else". I went to a local body shop (not a HONDA dealership) where my car is getting fixed. The part only took one day to get the part. AVOID THIS PLACE. There is absolutely no such thing as "Great customer treatment".

Michael

Oct 25, 2013

They listed a Honda FIT EV as "in stock" on Cars.com. This car is very in-demand and hard to find. I made inquiry...no response. Called several times, no call-back. I finally went to the dealer and was told that it had been sold many days before

MHurtado

Oct 25, 2013

Their service/parts department is the WORST. I took my Honda Civic to have a mirror replaced. Mr. Clint Stremcha assured me that the was going to be in the next day at 8:00 am. Actually he said "it is guaranteed to be here tomorrow." The next day I called him to confirm that the part had arrived, and to my surprised, or not, the part wasn't there. Mr. Stremcha told me "I guess the parts department never order it... I don't know what to tell you... I guess they couldn't locate it..." It turns out that the part was never ordered. I asked Mr. Stremcha if he could order it for me, and to give me an estimate as to when it would arrive; his answer was that he was getting off work that evening and going on vacation for more than one week; basically that he wasn't WILLING to help me, nor could he find another customer representative to do it because as he put it, everyone was 'very busy with other customers." I said "thank you, I'll go somewhere else". I went to a local body shop (not a HONDA dealership) where my car is getting fixed. The part only took one day to get the part. AVOID THIS PLACE. There is absolutely no such thing as "Great customer treatment".

vanitee

Oct 13, 2013

I found a vehicle I was interested in on their website, chatted with a rep. and they said someone would contact me. When I was contacted, I gave them all the info. on what I was looking for, and ever since then, I've been getting emails about every car under the sun EXCEPT the vehicle I want. TERRIBLE follow up service, TERRIBLE customer service, and nobody has personally emailed me since the first contact after the chat. If I *do* fins my car there now, I don't even know that I would go there to buy it, just out of spite or principle alone. On a scale of 1-10, 10 being best, I give them a -5.

Caligirl

Oct 1, 2013

I saw what I wanted on the internet and filled out the form. I was contacted the next day and they have been in constant touch with me trying to find what I'm looking for. Very nice people, excellent customer service, and I would recommend them to anyone looking for someone to assist them in finding what they need.

Dr. Judi B.

Sep 29, 2013

Excellent customer service. I've been purchasing cars and having them serviced at this dealership since 1987. I trust them to do a good job at a fair price and I'm never disappointed.

laraconrad

Sep 21, 2013

TJ was awesome, your prices were much better than in SB, definitely worth the drive!!! I was also declined financing by them but was able to drive a car home from Oxnard after my vehicle suddenly died and I wasn't sure how I was going to pick up my kids after school. They love the new car and I love being able to take care of them. Thank you TJ for making it happen for me. You removed a huge stress for me when I have plenty of it elsewhere. I'm so grateful! (And I Fit anywhere!)

Dr. David Eckerson

Sep 16, 2013

I was in the room looking at the deal on paper and there was $3200 worth of add-ons that I did not authorize! They were going to just wait to see if I noticed! I had them removed from the deal and while they were doing it, I looked at the car one more time and found a large dent on top of the SUV and the sales manager said he would not fix it. "take it or leave it" he said. I left...no deal. THEN, two days later I get a call to come back because they want fix the deal and make it work. I bring my wife, she likes the car and says OK. We get out of the SUV to have the sales manager standing there and tell us he sold the car while we were out driving it. That means that he had a buyer doing paper work before we even got there to drive the car! The salesman knew it and didn't tell us. We wasted our afternoon on these people. My wife already hates car dealers, now she will never go to one again. Thanks DCH. Thanks for the rude, unprofessional services. Now I will tell all 7,000 of my patients who live in Ventura county about this experience.

vernhonda

Sep 3, 2013

The dealership and salesman were very friendly and courteous and even the financial end of it . Mason went out of his way to find and or get what we wanted and stay within the budget we wanted. Time was taken to explain the car and the controls. So yes I would recommend this salesman and dealership to my family and friends

Ford Fan

Aug 26, 2013

I am not a Honda person, so I never expected to buy a car from a Honda dealership. I saw a Mustang sitting on the lot though, and I went in to check it out. My experience from start to finish was excellent. They knew I came in for a specific car, and didn't try to change my mind. The negotiation process was pleasant, though mostly unnecessary. I got a really good price on the car and am very happy with the buying process. Should I ever need a Honda, I will definitely give DCH the first opportunity. For now, I am quite happy with my "new" Mustang!

delar8

Aug 19, 2013

My first service experience was great! The staff who I came across were all friendly and helpful. The wait time to speak to a service advisor wasn't long at all and he handled all my requests properly, including getting shuttled to where I needed to be. They called to notify me of when my car would be ready and it certainly was ready at a timely manner when I came back to get my car. I found it very kind and good customer service that my service advisor, Aquilino walked me back to my car after everything. I had requested to have my trunk vacuumed and when I saw it wasn't, Aqui told one of the employees to take it back to the cleaning area and vacuum the areas I wanted to have vacuumed. I really appreciated that he did that and was willing to satisfy my needs and make it a good experience for me overall. I would definitely get all my services done at Honda of Oxnard and recommend it to others! :)

Chuck from Camarillo

Aug 3, 2013

Great service department. Always get good service from Martin.

OdysseyFan

Jul 16, 2013

We visited several Honda and non-Honda dealers to decide which mini-van to purchase to replace our older Honda Odyssey. We were disappointed with a general lack of knowledge from most sales people on the van's features. Jeff Hall, the product specialist at DCH Honda, was by far the most knowledgeable person we talked to and showed us all the features of the Honda Odyssey. We already thought the Odyssey was the best and he validated that. The buying process was pretty straightforward, not confrontational or high pressure. When we picked up the van after purchase (they had to find the right color for us from another dealer), DCH noticed a small paint chip on the van and brought it to our attention. It's scheduled to be repaired, I'll update this if there are any issues with the repair process. Jeff went over the van with us prior to delivery with a fine tooth comb (he's picky and we are picky too). Overall, I was very happy and would come back to DCH for my next vehicle.

a476240

Jul 13, 2013

I bought my car from DCH Oxnard in 2008 and brought it back to the service department for a delaminating paint issue. It turned out that Honda's warranty had already run out on the paint but the Service Manager Stuart made some calls and was able to get it handled for me. The body shop mixed up some of the wiring in my car when they were replacing my hood and caused some electrical problems but Stuart had me bring it back in and comped me a rental vehicle while it got fixed. My car looks as good as new and I couldn't be more pleased with the way that the service was handled. DCH Oxnard's fair and reasonable handling of my car's issue has restored my faith in Dealer Service! I'll be bringing my car there for the upcoming maintenance. Thanks again guys.

Jayjay1000

Jul 11, 2013

Rude sales person; Ignore customers; long waiting time (no other customers in the early morning should not find an excuse of busy). Don't go there except you want to be sick.

Cindy

Jul 9, 2013

I had a great first time buyer experience. TJ was really patient with me and helped me the most that he could. He was very understanding and helpful and made sure he was able to give me the best deal. I fell in love with the 2013 Honda Civic and he made it possible for me to get my first car. I would recommend TJ to anyone who goes to DCH Honda of Oxnard. Great customer service!

BCarl

Jul 8, 2013

Customer service is professional and courteous. Aqui has handled most of my service and is a stellar Service Writer. This is my first experience with Andrew and found him extremely helpful and knowledgeable. Great staff and service!

Kerrygordon

Jul 7, 2013

We had a superb experience at DCH Oxnard. Ron Anthony was a wonderful salesperson who made our buying experience painless!! He is a true professional who takes great pride in his carreer! It is no wonder he has earned so many awards in the 10+ years he has been an employee. There was a problem with our new car, but Ed Matthews took care of everything for us and made sure all was good with the replacement car. Lalo and Stewart also helped us when the issues were occurring with the new car and their help is truly appreciated! I will defiantly recommend DCH Honda of Oxnard and we have already shared our positive buying experience at DCH HONDA of Oxnard with our friends!!!

ecker510

Jun 24, 2013

Overall a great experience. I was surprised how easy the transaction was and they even threw in a few extras! I've always been partial to Hondas but after this experience purchasing the 2013 Honda Pilot, I'm also loyal to DCH Honda of Oxnard.

Lynn

Jun 17, 2013

I had the best experience at DCH Honda of Oxnard. I fell in love with the 2013 Honda Fit. Every person in the dealership was courteous, knowledgeable, helpful, and friendly, from the receptionist to the sales manager, to the repair manager. I was extremely impressed with my salesman, Brandon, and the financial specialist, Ms. Moon! Thanks so much DCH Honda! You are the best!!! I highly recommend your dealership, as well as each of your employees!

mhainkel

Jun 10, 2013

I brought the car in to obtain an oil change and a have the car checked for a number of items I thought it was likely time to have checked. I especially wanted to check the tires since they were past the mileage I normally get. I was told that I had plenty of tread left during the sight inspection as I checked in. These were the tires I purchased at this dealership and it appeared that I was going to get at least 50% more mileage over tires I had purchased elsewhere for my 2006 Honda S2000. I was later informed, upon a detailed examination, that I had 8 screws and nails in 3 tires, so I had a new set installed. I left instructions to fix or re[place anything that needed it and call me to let me know when to pick up the car. I have always been treated fairly and am confident that I will continue to be treated that way. When the call came, the car only needed the oil change and the tires. I recommend this Service Department, as well as the Sales Department to everyone. This is why I drive from Santa Monica or Malibu to Oxnard to have my cars serviced instead of taking them down the street from my office to the Santa Monica dealer's Service Department. No, This is not a plant. I have been using this dealership since 2000 and will continue to do so. If Martin is not around, Clint, Aquii or Mike will take care of me. We have bought our last two Honda's from this dealership. We are extremely happy with them.

camacho4

May 18, 2013

We have purchased four Hondas from Honda of Oxnard, all four vehicles were always serviced at Oxnard Honda, simply because they are ve their work is top quality. I trust their recommendations, as they have always looked out for my best interest. we will continue to come to Oxnard Honda for future service as wel as the purchase of a new vehicle.

biglos70

May 15, 2013

Thanks to DCH Honda of Oxnard and a big thanks to Cindy & Mason who helped us with the purchase of our new Pilot. This is the 4th car that we have purchased from DCH Honda of Oxnard and the reason we keep going back is because of the high level of quality service that they give to their customers.

Cathy C

May 9, 2013

We have purchased 4 Hondas from DCH they have treated us very well and the service department is exceptional. Would highly recommend DCH for purchasing and service needs.

ClipperFan

May 6, 2013

Great job! Thank you for taking time to explain why some of the repairs/maintenance on my older Honda Pilot were needed. I trust that you will help me keep this car running for many years.

D.Alcantar

Apr 28, 2013

My car buying experience at DCH Honda of Oxnard was great. Javier and Max did an amazing job of putting me in the car I wanted for the money I was able to pay. There was never any pressure or trying to give me anything I didn't want like other dealerships do. In my opinion they went above and beyond what is expected of them. Thanx alot guys. Love the new car.

123mycat

Mar 11, 2013

There was an issue that had occurred while my vehicle was at this dealer for a routine service. I contacted the GM Ed Mathews and he did listen to my concerns and was able to offer me an amicable and reasonable resolution to my issue. He did not ignore me and did make me feel like he was going to take care of the issue and he did. He also assurred me they would take steps to improve that part of the service process in the future.

Jane

Mar 11, 2013

Since my original posting The Gm has touched base with me in an amicable way and addressed my concerns and offered a reasonable resolution to rectify the situation and make restitution. He assurred me that he is looking into revising the current protocol to streamline the issue and to take steps to make a better service situation in the future.

jane

Mar 2, 2013

while my car was in for routine oil change and tire rotation it had 22 miles put on it! Nobody seemed to be able to tell me where the 22 miles on my odometer came from. The obvious is that between the time the technitian was done with my car the car was taken off the lot, driven 22 miles for somebody's use all wihtout my knowledge or consent while I was waiting in the customer lounge area. ! I am still trying to find out what they intend to do about this!!

Pastor Dave

Feb 7, 2013

Thank you Ronald Anthony for all you help in getting my new Honda. You and the staff at DCH Honda made this buying experience the best I ever had. I've been shopping for a new car since Sept. 2012 and was thinking of another make, but Mr. Anthony put me in the BEST car at the BEST financing. My wife totally loves her new Honda, and as we know, a happy honey makes for a happy hubby! My wife and I have already recommended Mr. Anthony and DCH Honda to three of our friends who are in need of a new vehicle.

Sgt. Willy

Feb 7, 2013

I was going to purchase a vehicle from another dealer. I went to DCH Honda to take one more look at the Accord. They sold me a new 2013 Accord [a better vehicle than what I was going to purchase] at better financing. The whole experience was pleasant from the sales representative to the finance manager. No haggling or pressure. Everything was explained clearly with no hype. My wife who HATES car shopping was pleasantly surprized and very happy with our purchase.

Netranger

Feb 1, 2013

I arrived and met with Evelyn; she was professional, friendly and greeted us with a smile. Before we began dealing she offered my wife and I refreshments--very nice. Although it took an hour or two for the negations (trade-in, accessories, etc), we finally came to an acceptable deal for both. Since the vehicle was not ready to take delivery (due to a dealer trade), DCH Honda offered me a rental to drive home (I live two hrs north). The finance department (Anthony) was very expeditious and we were on our way home in no time. If youre in the area or don't mind the drive I highly recommend DCH Honda.

Kate

Jan 19, 2013

After lots of research and experience with dealerships over the past few months, I stumbled upon a car at the DCH Honda of Oxnard. The employees here were the most friendly and accommodating people I have encountered in terms of dealers. The previous dealers made me feel guilty and tried pressuring me to buy cars that were not exactly what I wanted, but DCH Honda of Oxnard worked with me to get the prices I wanted for the EXACT car I wanted. They are an awesome group of people and I would highly reccommend their service to anyone who is looking to find a new or pre-owned car!!

W. Smith

Jan 5, 2013

Couldn't fix my 2008 Fit. Left it for several days, payed hundreds. It still stalls when cold. I've just learned to deal with it. Let it warm up for 5-8 minutes it never stalls. Not going to continue paying for fixes that their guessing at. Sad a Honda Dealer can't fix their own cars.

room-servicemama

Jan 4, 2013

I am a consultant for business trying to improve their customer satisfaction. Rob Lambert took my emails regarding a car I'd seen on their web and worked with me over the phone (I'm in Santa Barbara) to get a super price, to insure my local Toyota (yes, Toyota...I bought one at the Honda store!) dealer would honor my warranty.He answered my millions of questions with concern for my benefit and never pushed me into purchasing a vehicle...just made it easier than if I was working with a dealer down the street!A veteran car salesman on many types of car lots, he is new to this lot and you should look him up!DCH is short for Dedicated to Customer Happiness....I'LL SAY!slien

Ventura Mom

Jan 3, 2013

Buying a car is nearly always a hassle. For a positive, stress-free experience, I suggest Rob Lambert. His low-key and friendly style made this a positive experience. I was treated respectfully, fairly, and there was no pressure, only courtesy. Would purchase a car from him again.

Albert Smith

Dec 31, 2012

I had very great experience and costumer service with Ronald Anthony . I'm a first time car buyer and Ron helped me all the way in the process in a awesome way . He makes things work out for your . At Honda they treat you like family . When you get at Honda of Oxnard ask for Ron.

Annalou L.

Dec 20, 2012

I had great experience with Brandon Smith. He should get a great christmas bonus for helping us decide on a brand new car that we like. Hope to be back soon. I would recommend his service to my friends and family.

Danni

Dec 20, 2012

Mr. Brandon Smith really treated me well.His a good guy who gave me a very great deal. Overall i can say that his the best salesman in Honda DCH.

Karen C.

Dec 16, 2012

Our experience here at DCH was fantastic. Would recommend DCH Honda to anyone.

Victoria

Dec 15, 2012

I just bought my first car with Brandon Smith. He was so awesome! He provided great customer service! When I arrived I didn't know what kind of car I wanted, he went over my needs and wants and helped me narrow it down to the vehicle of my choice which was a Certified Honda Accord. He has great product knowledge and very professional. The sales managers were very warm and professional. I was impressed! I recommend DCH Honda to anyone wanting a great car experience. Ask for Brandon Smith!!

Carfan

Dec 12, 2012

Everything about the process was smooth. From selecting the car, to the test drive and walking out the door. Only snag was upon getting the complinetary 5,000 service they broke some plastic molding. Parts were promptly ordered and replaced along with a free wash and vacuum.Thanks for everything.

Timothy

Dec 9, 2012

Brandon Smith is very knowledgeable, polite and low-pressure. I rcommend him highly.

Sylvia Castillo

Dec 9, 2012

Great service from sales person

Shane Gibson

Dec 7, 2012

Rob and Christian helped making the process of leasing a Civic both painless and informative. They took care of me and provided beverages and snacks as well. My next car will also be from DCH Honda Oxnard!

Irma Cabrera

Dec 3, 2012

I am here for the second time after 10 years of owning a Honda Accord! Love the service! Great atmosphere and our sales rep Rob Lambert was great to work with. Very friendly and funny!

Francisca

Dec 2, 2012

Brandon helped me find a excellent SUV. Great customers service!

sushilg3

Nov 29, 2012

Awesome service dales and customer rleationship experts. Like it love it and drove it.Own one and will always buy another one here always. Great job

Sharon

Nov 18, 2012

Sales person(Brandon Smith) did not pressure me at all. He took the time to take me to another dealership to test drive cars before making my final decision. Brandon was very knowledgeable and answered all my questions with politely and with courtesy and he was very very professional. He deserves a raise!!!

wendpadilla1

Nov 8, 2012

I gave this rating because of great customer service with us and being nice and friendly and gretting us really good with coffee or what we desired to get and helping us with everything we need.

janbjelke

Oct 6, 2012

Ronald is the friendliest and most helpful salesperson I have ever dealt with - he made me feel comfortable, there was no pressure and he had a great attitude. This was by far the best car buying experience I have ever had. I would definitely refer anyone looking for a new car to start at Oxnard Honda.

pancha.pangie

Aug 28, 2012

I've been coming to Honda of Oxnard for the last 10 years. The service department is always awesome and straightforward. Spoke with Clint in the service department and got immediate referral for towing services and follow up just as discussed. Unfortunately, it was time to make a decision...to trade in or not?!Anthony Huerta in Internet Sales was great to work with. Gave me all the information I requested and took his time with me. All questions were answered and no matter how late it got...he stuck it out. Given my situation...he worked with me and understood that even after a long evening I needed more time. Took the time to explain leases and other options Flintstone style.All said and done...I am now a new owner of a brand new Pilot. Thanks Anthony!

Jose & Janet Meza

Aug 23, 2012

Ronald Anthony has sold us two cars, so far. His expertise in the area of Honda is incredible. He has tact and a great deal of charisma in dealing with people. We are certain to be speaking for others, when we say he is a wonderful asset to your enterprise. Undeniably, we would not be sitting in a brand new Honda now, if Ron Anthony had not been the Salesman. Our Civic was doing very well. But Ron made a wonderful tempting offer, we could not refuse, on the Accord. He is quite a blessing to anyone who meets him. Also, we would like to include Max Holden, in this review. His calmness and proficency with the paperwork was very commendable. We enjoyed how at ease he made us feel. Any time paperwork is to be completed, an automatic tenseness emerges. Max has a talent for relieving this tension and handling everything in a positive smooth manner. The genuine concern for others, in his attitude, is a real blessing. He will definitely be a strong asset to your business. Rest assured we will be back to buy another one, as needed. It will be a pleasure to see Ron Anthony & Max Holzen, again.

D1aCH

Aug 15, 2012

DON'T EVER TAKE YOUR VEHICLE HERE FOR SERVICE!! They are basically criminals in uniforms. They gave me a quote of over $500.00 of service needed on my Honda that was totally FALSE. You go in with a minor problem and leave with a major problem. I went down the road to another mechanic and he charged me NOTHING for the service. He said that someone had tampered with my car and that was the cause of the problem. DCH Honda of Oxnard service group was the last service group to work on my car before I took it in to a honest mechanic. DON'T BE FOOLED BY THEIR SMILES AND PRETEND ADVICE.

VSANGEL12812

Aug 1, 2012

VERY UNFRIENDLY, RUDE PEOPLE. WILL PUT YOU DOWN IF THEY NOTICE YOU CAN'T AFFORD TO PAY. WILL NOT GO BACK IN THIS DEALERSHIP EVER!!!!!!

Luisa.alcaraz.25

Jul 30, 2012

My overall experience buying a new car was smooth, better than I expected. Ronald treated me like a person and not a number, I definitely recommend this dealership.

khoulihan42

Jun 30, 2012

My wife called and spoke with internet manager Anthony Huerta a few days ago about a car she had her eye on. Anthony happily provided all the information she required without trying to lure her in. She told him that our second car had just died and we needed to replace it asap. He understood where we lived (South Bay) and the logistical obstacles it presented and simply provided great customer service. This impressed my wife greatly. Please understand that my wife is a top-of-her-game Environmental Engineer who achieved her Master s degree with honors and is as sharp as they come. She proceeded to dig a little deeper on subsequent calls with Anthony to discover if we could arrive at conclusive numbers before we even thought of committing to the long drive. Surprisingly, after teaming with Jose Rojas (finance manager), he obliged on all levels. My wife asked Anthony to call me, so I could learn a little more about the deal she was putting together. He called me exactly when she requested him to. I discovered for myself that he was a professional who took a sincere interest in our situation and wanted to help us make the best choice. Needless to say, we arrived at very specific numbers, so we decided to make an appointment to drive to Oxnard. With our 6 and 7 yr old boys in tow we arrived later than we had planned, but Anthony greeted us with a warm smile and made us feel as if we were his only clients of the day. The figures we agreed to over the phone were verbatim in person and the car was beautiful. Jose Rojas epitomized class during the financial process and we were on our way home in no time. This was the best car-buying experience we have ever had - hands down. Anthony has earned a customer-for-life and we wholeheartedly appreciate his attention to detail and his world-class customer service. Thanks Anthony!!The HoulihansProud new owners of a 2010 Certified Pre-owned Honda Insight EX

Krista Keesling

Jun 18, 2012

HiMy experience with DCH Oxnard started with a letter sent to me telling me they were interested in my 2010 CRV.I emailed DCH and got an immediate response from Max Holzen. He answered all my questions and told me he most likely could meet all my requests. I sent up an appt to meet with him on Sunday 6/17/12.I arrived early for my appt at DCH and Max was not yet there. Another salesman approached and stated while awaiting Max's arrival...he could answer my questions. I told him I was here to roll my leased CRV into another leased vehicle. His response to me was: "Nothing we can help you with today as we sold all the CRV's yesterday.". He actually then told me that if I called him later in the week (yes, he wants to sell me a car...but I have to call him)...he could tell me if more CRV's had come in.Just as I thought my trip to DCH was a waste of my time...Max showed up and the first words out oif his mouth were: "Let's put you in a new CRV."From there on the experience was so easy.Everyone of my wishes, requests etc were met. My lease is up in 3 years and I asked that they write into the contract that max must stay so I can deal with him again. Thankyou Max. it was a pleasure dealing with you.Krista KeeslingThankyou Max

emensfamily

Apr 21, 2012

Ron Anthony is amazing. He's literally made the experience of buying a car enjoyable at every turn. He, along with the entire crew at DCH Honda of Oxnard, have earned my loyalty.

patnkris

Apr 14, 2012

I recently purchased my first Honda from Oxnard and am very happy. What made the purchase so good was Anthony Huerta, the salesman. He was so friendly and knowledgeable and just wanted me to have the car I always wanted. I would recommend anyone to visit Honda of Oxnard and especially ask for Anthony.

empress17irene

Mar 30, 2012

I purchased my first Honda yesterday, March 28th. Ron Anthony was my salesperson and he was terrific. I felt no pressure to buy right away and he let me take my time making decisions. I also felt that the price negotiated was fair and that I got great value for the money I spent. I would refer all my friends to your dealership and especially to Ron Anthony. I never felt like I was doing battle for a fair deal and I think everyone was satisfied. Oh - I love my CRV and so does my family!Thanks.

cindystar5

Mar 9, 2012

This is the third Accord I've purchased from Mr Anthony. This should speak for itself. ;) he is absolutely wonderful and extremely knowledgable about the products he is selling! His fabulous customer service is what brought me back. He is an honest man and i have true confidance in him when I am looking to purchase a vehicle! I will continue to promote s d recommend Mr Anthony- and because of him DCH Honda of Oxnard! He is truly amazing and needs recognition for his fantastic work!

langaricama

Mar 2, 2012

DCH honda are very helpful and supportive of my Needs. They did a magnificent job on my Civic!. Very good service overall. Love this Place, service, Shuttle and great Cookies.

mcdadea

Feb 14, 2012

Very nice staff and a great price (with coupon) despite the fact my car was misplaced the last two times I was there for an oil change.

Jcrg4805

Feb 3, 2012

The personal was very helpful and supportive. I went to the service parts center to get my Honda 2004 fixed. The locks in my doors were not working and I had a problem with my back passenger window, I was unable to slide it down. They did a magnificent job on it!. Although the price was over $1,000. It was a very good service overall

atakahara

Jan 30, 2012

This was my second time getting my car serviced with dch honda of oxnard. Their service was friendly, conveniently close to my home, and there were refreshments available which made it nice. They gave me a summary of services needed for my vehicle which was helpful. I would definitely get service with them again in the future.

lindalower

Jan 30, 2012

This is our second purchase from this dealership although I brought my sister here two weeks ago for her purchase of a new CR-V so technically our 3rd. We have worked with Ron Anthony each time and always ask for him. He is a pleasure to work with and is unfailingly polite, courteous, well informed about the car we are interested in, with a great sense of humor, and an all around good guy. He is a true professional and a man of integrity. Although we do not plan on buying another car soon, we have told him that in us he has customers for life. Before we met Ron, buying a new car was an intimidating and unpleasant experience. I now send all my friends to Ron and Honda of Oxnard. It is a pleasure to work with him. He listens to us and never tries to oversell the product or sell us more than we are looking for. He never promises more than he can deliver which is exactly the car we are looking for, equipped the way we want, and at a very good price. He follows up with us after the purchase to make sure we are satisfied and to answer any questions that may arise. He is beginning to feel like a member of the family. We have always felt very welcomed at the dealership as well and have been introduced to the sales manager and service personnel. I have tried other Honda dealerships and I feel none can compare with Honda of Oxnard.

judilaine

Jan 23, 2012

I bought a 2008 Honda Civic Jan 13. 2012. I pre-paid for installation of a car alarm. Ron Anthony gave all the information to Rose the Service Manager. I had told Ron that I was off on Friday the 20th and would like to do that in the morning. Rose called me on Tuesday Jan. 17th and left a message that I was scheduled for 9:00 am on the 20th and that it would take about 3 hours. She also stated that if this time was not convenient to call and they would re-schedule. I took my car there on Friday at 9:00 am. Rose got all the information needed and took my cell number to call me when the work was completed. I got a phone call from her at 11:00 am that all the work was done. When I picked up my car, I was given a small handbook on the alarm itself and was in and out quickly.First of all, I want to thank Ron Anthony for going above and beyond in customer service and secondly, I would also like to thank Rose and the service department for a hassle free installation!! DCH Honda Rocks!!Judi Martin

SherryJean

Jan 18, 2012

It has been quite awhile since I purchased a new car. Although I do not live in the area, my sister who had recently purchased a new car from this dealership spoke so highly about her experience working with Ron Anthony, Sales & Leasing Consultant, that I decided to work with Ron Anthony too. I knew that I wanted a 2012 Honda CRV and my heart was set on certain features and the sage green color. Initially I wasn't optimistic that everything would come together and that I would actually leave the dealership driving away in the Honda of my choice. But Ron made this happen for me! Buying a new car is a major purchase and Ron made every effort to work with me to enable me to buy my Honda. He tried to get the best deal possible for me, and although I wished the cost could have been a little lower, it was still a good price for the Honda CR-V. Ron was the consummate sales person: personable, caring, patient and interested in me as a person. Although buying a new car can be daunting, Ron made the entire experience a very pleasurable one. Now I'm reaping the benefits of this transaction and am enjoying driving my CR-V and learning the many features of this great vehicle! Thanks to Ron (and my sister too for introducing me to him!)my life has changed substantially on the road by driving my great car!

sfds777

Dec 29, 2011

I had a very good experience buying my Honda at DCH Honda of Oxnard and I highly recommend it. Everyone treated with respect and were flexible to work out a good deal for me.

cam_gen_coupe

Dec 19, 2011

Rose Siela makes all the difference in the service department. She must be one of the most caring service managers at any dealer out there. I can only imagine the patience and thick skin she must have to dealer with thousands of customers in Ventura county yet she treats you as you are her most important customer and remembers your name. In all honesty, after a questionable experience, we considered getting our Honda service elsewhere, but after the length Rose went to to earn back our business, I can see us going anywhere else. We've been loyal ever since. If you bring your Honda there for service and are unhappy, don't write them off until you've had a chance for Rose to listen to your needs. She'll make things right.

bromund

Dec 1, 2011

Ron Anthony is my favorite car sales person in the world and I would recommend him to anyone who wants to buy a car...ANYONE! He is friendly, helpful, honest and goes above and beyond to make it a great experience. He is the absolute best! I have done three deals with him and I literally would never go to anyone else. The finance dept, specifically Justin, at DCH is also wonderful. They go above and beyond to get you a great deal. You won't believe my financing story because it is too great to be believed, but I'll tell you anyway. I purchased my car, signed all the documents, said goodbye and drove off. 10-15 minutes later I got a call from Justin in the finance dept. He said he had great news (which was good because I was nervous when the dealership was calling me so soon after I left the lot). He told me he got my interest rate lowered by 6%! He saved me THOUSANDS of dollars of interest! This guy is the greatest. Go see him and the team at DCH NOW!The team at DCH make car buying a pleasant experience. If you are looking for a car, you know where to go now.

ashleycolquitt

Nov 23, 2011

I recently purchased my first Honda and I must say that Ron Anthony really lives up to the name "Mr. Wonderful." He made me feel comfortable, he was knowledgeable, and I left in a brand new car with a HUGE smile on my face. If anyone, anywhere is interested in a car, I recommend Ron 110%!

begsaad

Nov 11, 2011

I financed by first Honda from DCH Honda of Oxnard. I had a wonderul experience with their sales and services team. Few weeks back I started researching for new vehicles and dealerships in my area. To be honest no one came close to friendliness, professionalism shown by people at Honda dealership. I believe it is not only the car which matters but also people whom you work with to get the deal done. I got best possible deal even better that I could find on internet with extensive research I did over last couple of weeks. I strongly believe these are the reasons Honda is ranked among top 5 car manufactures but again this could not be achieved without equal contributions from their dealerships.Well done Honda in making us feel proud of what we own!

Stupkid

Aug 5, 2011

Took my Honda S2000 in for the recalls but when I received my car there were many problems.-Right Tail light did not work, probably a bulb, but it was fine before I brought it in.-Center glove box would not close with ease, I have to force it in.-Secret compartment is not aligned so when you open it, there is a gap between the front pocket and the trim a round it.-Car was driven for half a mile, why would it be driven for half a mile if it was just for fixing the recalls?-Slight front under bumper scrape on the left side (looking from the front of the car), probably hit a speed bump or something.-Cigarette lighter cover was broken off.-Door step trim panel on passenger side has a missing clip that holds it to the body of the car, (but I just ordered some online so I wouldn't have to bother with it).Clint Stremcha was very nice, since I first came in to make an appointment till the day I picked up my car. When I came to get my car, I checked over everything to make sure it was good, but I found a problem and reported it to Clint. He called over "Sid", or however it is spelled and asked about the cigarette lighter cover being broken off. After, he told me that it was from moving many things around, I just let it go and went back to my car to look for other things. I found out that the glove compartment door and secret compartment pocket was not aligned, so here I come running back to his desk. I explain my situation and he then tells me to come back the following Monday with my car and any other problems so he can fix everything.I'm guessing "Sid" is the guy that was working on my car, he is a terrible repair guy. He should take care of customers's cars better. I had a bad experience, and next time I will be asking for him to not work on my car.But on the bright side, I did get a free car wash and my recalls were fixed. I recommend not having "Sid" work on your car. But that's just my 2 cents.

lg9415

Jul 5, 2011

If you are in the market for a Honda then you HAVE to visit DCH Honda of Oxnard. I recently purchased my second vehicle from them and again they where great. When you go there make sure to ask for Ron Anthony. He is extremely knowledgeable, enthusiastic and fun. However, what makes him such a good salesman is he excited to help you find the car you NEED. That's right, even if the car you need is not a brand new one. If the car you NEED is a certified used car he is excited to help you get that one. I guess that's what makes DCH Honda the dealership I will always go to. They have made it their goal to pair every customer with a vehicle that is BEST for them, and it doesn't matter if it's a brand new one or a certified used one. So if you're in the market for a Honda, get over to DCH as fast you can. Ron Anthony is waiting to help you!

BarbaraNancy

Jun 22, 2011

We loved the dealership itself right from the start and Cindy Birch was excellent in every way. She had answers for all of our questions - and as important - is warm and friendly with a terrific sense of humor. She is a top salesperson obviously and we have recommended her to our friends. We'll buy our next car from Cindy at DCH Honda of Oxnard too!!!We actually went to the Toyota Dealership first and the salesman was very impersonal and never even asked us what our names were or told us his. We were so dissatisfied with the interaction that we left and went across the street to the DCH Honda! We had had Toyota's for the last forty years and felt loyal to Toyota. Now we love that we have a Honda and found this Dealership and this Salesperson Cindy Birch!

angelha1

Jun 12, 2011

We purchased a new 2011 Honda Civic in March 2011. My husband went to the dealership to get the car and came home with the Civic with an after market stereo/navigation system. We traded in a car and ended up financing more than 23,000 with a 9,000 down payment. When I went back to the dealership to finish the paperwork I noticed the aftermarket stereo was 2,200. I asked the finance specialist if the stereo system was covered by the extended warranty covered the stereo. She guaranteed me it was. A little more than two months later the stereo/navigation system went out. I called the dealership and was informed it was not covered and I would have to call a third party for any issues. I called the third party and after almost a week they made arrangements to come out and exchange the system. I also called the salesperson to ask who I should speak with regarding the incorrect information given to me by the finance department. He advised me to call the manager, which I did, but he was unavailable so I left a message. The company came out and changed out the stereo but less than one week later I am now having to call them back because it crashed again. I have never received a call back from the manager of DCH and it has been over a week. I do not recommend buying from this dealership if you want quality in your purchased items or truth in the warranty they sell you. I will continue to attempt to make this right but unfortunately I now have a 2,200 dollar screen in my dash and no music or navigation in my car. Not good for a commuter. Do not buy from this dealership. Update: After 2 more replacement systems, one that did not work and one that was broken upon installation and had bad reception and iPod capabilities, I went to have the stock stereo put into my car. When they were done there was grease on the dash and scratches on the front and seams. The panel on the drivers side where the Bluetooth speaker was is now bent and will not lay flat like it should. They got most of the grease off and I am waiting to hear when they will be replacing the damaged parts in my car.

seabeevega1

Jun 1, 2011

Alan was a great sales representative. His service was excellent and I would definitely recommend DCH Honda of Oxnard to anyone looking or in need of a vehicle. All in all, I'd say he did a wonderful job in showing me to vehicles in my interest and did not waste any time.

vegebene

Jun 1, 2011

Mr. Timmons was very helpful and answered all our questions. He took time to clarify any misunderstandings and asked questions to ensure he understood what our needs were. He worked with us to negotiate the price. I have refered family members to this dealership.

winkylee

Jun 1, 2011

I don't like shopping for cars but going to DCH Honda in Oxnard was a good experience. Cindy Birch was very knowledgeable and fun to work with. Working with pricing with management was not terrible like other experiences that I have had in the past. I would definitely recommend both Cindy and DCH to my friends and family.

Perezfamily

May 31, 2011

I started to look at cars a few months ago, but I wanted to buy a car good on gas and I decided to try the Hondas, Rudy was sensational in finding the perfect car for us, thanks to Rudy's manager Charles for his advise on financing options, thanks everyone.

Spencer0801

May 31, 2011

We purchased a vehicle for our daughter from Honda of Oxnard and worked with Cindy Birch. My daughter had some "very specific" desires and Cindy was extremely patient and sought out the perfect car.It was a pleasant purchasing experience.The showroom is very comfortable and everyone was very kind and friendly. Many Thanks

jcotton

May 31, 2011

Allan has helped my family with several car purchases. Allan has always been very informative, kind, and professional. I would recommend DCH Honda of Oxnard and Allan to friends and family who are looking to purchase a new car. I would like to thank Allan personally.

inogen

May 31, 2011

Joe Salazar and team were very friendly and helpful. Overall experience was great and I will absolutely return to this dealership.Joe Salazar was very helpful in the purchase of my new vehicle. His knowledge in the vehicle i purchased was appreciated. Thank you.

Tinado

May 31, 2011

It's was a great experience, we came in looking for the right car and we found it here thanks to the great service of our sells person Rudy Arroyo. We got a great price and flexible payments.. This is my third Honda car so far, and I will keep coming back in the future.. I love my new car!!

morales87

May 31, 2011

Thank you DCH Honda and the manager and finance person and special thanks to Rudy for making my dream come true, we are enjoying our car and we will recommend you and your dealerships to everyone we know, it was a pleasure doing business with all of you.

ksoler

May 31, 2011

Ron was very accommodating, followed up with phone calls, and made everything about my experience wonderful. He provided snacks and water during my visit so I stayed hydrated and my kids did not get hungry. He helped me understand everything and made me feel like a top priority.

elmerdalangin

May 31, 2011

This dealership tops in customer service. I had three visits with salesperson Ron Anthony --- all three visits were very productive. Ron took his time and patiently answered all my questions which helped me make a well educated decision. He was very knowledgeable about the product. He assessed my needs and tailored his recommendation based on my requirements. There was no pressure to sell the car; only honestly professional input. The rest of the staff were equally customer focused. I would recommend this dealership, especially salesperson Ron Anthony anytime.

b.rad51/50

May 31, 2011

I was courteously and promptly greeted by Louie. My stop at dch honda was my 3rd of the day and i was beginning to think that i would never find a car that would fit my needs much less feel appreciated as a customer. Louie set the standard of what customer service should be. I am absolutely going to recommend dch honda and louie to every single friend and family member.

egarcia865

May 31, 2011

My experience with my salesman, Louie Guevara, was not only one of the best experiences in purchasing/leasing a car, but one of the least painful. He was so friendly and courteous and extremely helpful. He knew how to explain things through and was very patient with my questions. I was overall very happy with my lease and will recommend DCH of Oxnard and Louie Guevara to my friends who are looking into purchasing or leasing a vehicle.

Marjorie Palmer

May 29, 2011

Alan Timmons was very helpful in assisting me with the cars that I could afford. I was looking for a 2007 Dodge Caliber, and decided not to take it, because the price was out of my budget. He continues to keep me informed on cars that fit my limited income, as I am a senior citizen and have to stay within my range. Mr. Timmons was so cordial, helpful and understanding of my situation that I will gladly refer him to my other senior citizen friends for his assistance.

rkolbeck

May 29, 2011

Louie Guevara our sales rep was friendly, informative and thorough. He listened to what we were looking for and found us the perfect fit! We went in NOT expecting to purchase a vehicle and walked out with a vehicle! Louie, Jose T. and the rest of the staff were very curteous, not pushy (unlike most car dealers) and friendly! We will definitely recommend DCH Honda of Oxnard to any future car owners! Thank You for a pleasant experience and a fantastic vehicle! Rebecca & Jose

alexcastanon

May 28, 2011

Purchased my first Honda at DCH HONDA OF OXNARD... salesman Ron Antony made my buying experience a very pleasant one. I most definitely will purchase another honda. Thank you everyone for making this easy for me! I also went back to get my windows tinted and the service there was great. Great customer service.

civic 2012

May 28, 2011

This is my first time purchasing a car, I had a great experience with purchasing my new Honda Civic. Everyone at DCH Honda of Oxnard was very friendly, professional, and courteous, especially Ron Anthony (Sales & Leasing Consultant). He answered all my questions and explained everything clearly especially the new gadgets in my new Civic. I appreciated Ron's genuineness and all the help he gave. I like the fact that he has a cheerful demeanor and is always smiling he made my family and me welcomed and offered further help in answering any future question I may have with my new car. I would definitely recommend DCH Honda of Oxnard, especially Ron Anthony as their sales car consultant to my friends and family. Thanks DCH Honda of Oxnard and Thank you Ron!!! I had a great experience and love my new Honda Civic.

TERAVALDEZ

May 28, 2011

When I walked into the dealership everyone was friendly. I had a wonderful experience with my sales person Cindy Birch. She was very helpful in finding me the perfect car within my budget. I was very impressed with how easy she made it for me to lease my car. She took the time to call me the next day to follow up with me and to see if I had any questions or problems with my car. I would recommend Cindy and this dealership to all of my friends and family. Thank you for the wonderful customer service and I love my new Honda Accord.

dannyh64

May 28, 2011

I had a great experience at DCH Honda of Oxnard. Alan Timmons was great to work with. I wasn't planning on buying when I walked in because I wanted to do some more looking, but ended up going for it. Alan was understanding an not at all pushy. I would definitely buy another car here.

meadowsmom

May 28, 2011

Ron and Jose were super friendly! It was a very pleasant experience for me. They went above and beyond the call of duty. The environment was very relaxed and comfortable! Everything was explained perfectly and understandably. Thanks you guys for making my car buying experience so wonderful and easy!!!!

jg33

May 27, 2011

I want to thank you guys for the great customer service and experience we had at your dealership.. I was happy and my family were happy with the visit and purchase of our vechile.. I will recomend my friends and family to honda of oxnard for great customer service and will return in the future...

Victizzle2006

May 26, 2011

Greg did everything he could to put us in a new car and was successful. It took a couple weeks but we were patient and ended up leaving with what we wanted. It showed that he cared about more than making commission. I would recommend my friends to buy from him.

bmackeprang

May 26, 2011

From hello on the lot, Greg was very helpful. I told him what I was looking for in a vehicle and my price range and he helped me navigate thru the mass of cars on the lot. He told me to pick the car I wanted and we will work the financing afterwards. I was able to choose the car I really wanted with a payment I could afford. I was a first time buyer and he made it a good, pain free experience. I would definately recommend Greg to anybody who wants to buy a car, he was friendly, knowledgeable & patient.

GGSweets

May 26, 2011

After going online and visiting several dealerships i ended up finding myself at DCH Honda of Oxnard. A couple of my friends purchased cars there so i thought it would be a perfect place to make my purchase. When i pulled up i was promptly greeted by a salesman (Greg). He was kind and extremely knowledgeable about the vehicle on the lot. I ended up purchasing a 2010 Pilot. Thank you very much for going above and beyond to make my buying experience pleasant.

robwilly01

May 26, 2011

Oz Ali was very specific when explaining the details of the finance paper work when buying my SUV I was not comfortable when I was at the dealership the calmness of Oz personality helped me relax and I drove home in a 2005 Nissan Pathfinder my wife and I Love the discussion to buy a SUV Oz helped guarantee our discussion that we made with his professionalism and knowledge about Honda services.Thank you Honda Of Oxnard and a special thanks to Oz Ali.

opadilla007

May 25, 2011

I was looking for a new car that was economical and reliable. Had narrowed it down to either a Nissan, a Toyota or a Honda. Mr. Soto was very helpful and informative. Seemed to make a very good case for the Honda Civic. I had a Prelude back in college andit was the best little car I've ever owned. Based on this and the information I received from Mr. Soto looks like a Honda may be my next car.

rnondeals

May 24, 2011

The rating was given as such because the sales person was very helpful and knowledgeable and made me understand the process, which was a concern of mine. I left feeling like I had received the best deal given my situation. I was not rushed into a deal and I appreciated that. I have already begun DCH praises and have sent a buddy of mine down who ended up picking up a vehicle also. I made sure he got a hold of Joe, since his attitude was more friend than salesmen, which eased me to the fullest! Thanks.

leo alfaro

May 24, 2011

I went in having some questions about a honda civic and was greeted by TC in a very friendly manner. All my questions were answered and the selection was very good. I was very pleased with this dealership and I would recommend it to my friends and family. Thanks

colemankattie

May 24, 2011

I enjoyed my experience at DCH Honda Dealership in Oxnard..When I picked the 2011 Honda Pilot my sales person Allen Timmons explained every detail of the car. When I had a guestion he answered it with great detail. He is a very friendly and welcoming person. I recommend him and the dealership to all my family and friends. Everyone at the dealership is very nice and always have a smile on their face. Everyone there made our visit enjoyable.

KIMG278

May 24, 2011

Went to DCH Honda and was helped by a very friendly salesperson Damian Soto. He was very patient & knowledgeable, answering ALL my questions & never making me feel pressured into making a deal that I wasn't ready for. Damian has a great attitude & pleasant demeanor which made me feel at ease, definitely refreshing change from the "normal carsalesman" I would definitely recommend Damian and DCH Honda to all my friends and family. Thanks Damian ! You're the best!

Natie

May 24, 2011

I was referred by a good friend who just purchased a car to Damian Soto from DCH in Oxnard. I had been searching around and new I wanted something with good mileage. I was impressed by Damian. The level of professionalism and service he delivers is what every consumer appreciates. He was patient and considerate. This was the best car buying experience ever. Thank-you!

base24ball

May 23, 2011

Joe is a very professional salesman. He is very friendly, has good knowledge of the vehicles he is selling, and he answered all my questions. Overall I had a good experience with him and would recommend him to any of my friends or people looking to get a car.

rsollett

May 23, 2011

We found the staff to be very friendly and knowledgeable. The sales person answered all of our questions. He was definitely in the mood to sell and flexible on the final deal. We were very happy with the trade-in allowance which allowed us to purchase our new Honda Fit. We would definitely recommend this dealership. Overall, it was a pleasant experience.

sbnissan

May 23, 2011

I gave this dealership this rating because the staff was very helpful and friendly. The salesperson was helpful and knew a lot about the cars. They had the car I was looking for and they offered me a testdrive. I was impressed with how profesional everyone was.

Pmarco805

May 23, 2011

I would highly recommend dc Honda of Oxnard. I recently went in to the dealership just to browse around. I was in need of a car that was dependable, realiable not so expensive and a gas savor. I wasn't too sure on what to purchase but the friendly service from the employees there were very helpful. They helped me pick out an awesome car that fit my needs and my budget. I am very happy with the service and the nice people I got to meet.

Rick83

May 23, 2011

Joe helped me and my wife out,he was very professional and knew his stuff about each and every vehicle we looked at,he wasnt like other salesman at other dealers we visited.Joe made us feel very comfortable and we felt like we can trust him.I didnt buy,but when im ready to buy i will definetly visit again.

kjonesoxnard

May 23, 2011

Damien was awesome, very helpful and informative. I had a lot of questions and was kind of indecisive, he was very patient and answered everything to the best of his knowledge. I would definitely recommend him and DCH Honda to my family and friends. I purchased my first two cars from DCH Honda, and I will be purchasing my next car there as well!

celiah

May 23, 2011

Awesome.... very helpful. I had many questions and wasn't sure as to what car would be the right fit for me, but I left a happy customer with my questions being answered and with a great car! I am defenently going to recomend this dealership to my friends and family. thank you

jeffwoodlv

May 23, 2011

Justin Balanga was great to work with. I actually flew in from Las Vegas to pick up the MDX I bought and Justin had all the paperwork ready when I got to the dealership. The deal went as quickly and as smoothly as possible. I was in and out of the dealership in about an hour. I highly recommend Justin and DCH Honda of Oxnard.Jeff Wood

glover11

May 22, 2011

My experience at Honda was incredible; thanks to Gregory Strother. Coming from the Nissan Dealership where I was considering purchasing a vehicle just hours before; the customer service there was no comparison to the professionlism Gregory provided during my visit at Honda. I purchased a new vehicle at Honda, and Greg was a major factor in my decision. I could not have been any more pleased from a salesman. Thank you Greg for all your help and honesty

rhuerth

May 22, 2011

Everyone was very helpfull, and when I advised them of what I was looking for and price range the vehicle was found and the price was settled on without any changes.A time for delivery was then set up for vehicle and was delivered in a timely manner, at which time all of the devices on vehicle were explained thoroughly and in a very friendly manner.The finance process was also very professional and courteous.My salesman Louis Guevera was pleasant and helpful without being overbearing.He was very knowledgeable about the vehicle and was able to answer all of my questions.

Jan Carter

May 20, 2011

Ronald Anthony is warm..friendly...knowledgable...competent...responsive.....that unto itself is why we would go back to this dealership......ihit is the 3rd car in two years that we purchased. It is a pleasure knowing him and conducting business with him.

pattyvuong7

May 20, 2011

First sales person was very nice then comes Ron Anthony he's a wonderful person very kind and give me all the information about the car he was very helpful and when everything is completed I believe his name is Niguel the paperwork person he explained everything thoroughly which I appreciated alot he knows his stuff even though I have to turn down his offer which I felt horrible but I am on a budget so he understood. Over all the experience was nice I am satisfied with the services.

r.mancilla

May 20, 2011

alan was great. we went there just tpo look around and he was really helpful and not too pushy. not the typical salesman, but it worked for him because we bought a truck. oz was also very helpful. he worked to get us through all the paperwork quickly being that it was getting late and my baby was getting restless. he gave us a good rate on our financing and helped us out with a few extras. very good experience all together.

jackiephoto92

May 20, 2011

My previous car had been totaled when it on the street in front of my house during the night. I am college student and rely on my car to get me to school and work so I was horrified to be without wheels. My mom and I came to DCH Honda of oxnard because we were looking for a Honda and that is our local dealership. We had the good fortune of being paired with Cindy Burch as our sales person. Cindy made it her personal mission to find me the PERFECT replacement, and within a few days she had found the perfect car. The deal was wonderful and I'm happily back to work and school with a better car than the one I lost, with almost no out of pocket money! Cindy became like a new best friend and was absolutely wonderful to work with. I'm only sorry I won't need another car anytime soon, because it was actually fun to work with her and buy this car. She personally made what started out a nightmare into a dream come true! Go to DCH Honda of Oxnard and be sure to ask for Cindy Burch! SHE ROCKS!

GLORIA FOOTE

May 17, 2011

-THIS DEALERSHIP GOES THE EXTRA MILE TO MAKE A CUSTOMER HAPPY. THEY ALSO SHOW AND SELL FROM OTHER LOTS THEREBY WORKING WITH OTHERS FOR THE CUSTOMER. THEY OFFERED THINGS I DIDN'T ASK FOR. I ACTUAL TRUST THEM AND I WOULD RETURN.THE SALESMEN DID ALL MY WORK FOR ME - BLUE BOOK VALUE ON MY TRADE-IN, BB VALUE ON THE CAR I WAS BUYING. CONSUMER REPORT ON HYBRIDS.I HAD A PROBLEM WITH THE LIGHT ORANGE TRANSMISSION FLUID. AFTER I BOUGHT THE CAR CHRISTIAN ALLEN CALLED ME AT MY HOME AND ADDRESSED THAT PROBLEM BY EXPLAINING THAT THIS IS A MAINTENANCE THING THAT THE OWNER IS RESPONSIBLE FOR...BUT...HE OFFERED TO REPLACE THE FLUID WHEN I COME IN FOR MY "FREE" FIRST OIL CHANGE.I DIDN'T HAVE TO DO A TRADE-IN. WITHOUT MY ASKING, LALO CAME INTO THE ROOM AND OFFERED ME WHAT I WANTED FOR MY CAR. THAT ACTION CLOSED THE DEAL FOR ME.

gdbuff

May 14, 2011

We purchased a Honda Fit a few weeks ago and could not have been happier with our experience at DCH Honda. After a misunderstanding and some confusion on my part about the price of the car, we came into the dealership, met with Ed and were treated like royalty. He bent over backwards to make sure that we got the deal on the car that fit our needs and fit our budget. He turned us over to Ron Anthony to finish the sale, and Ron was friendly, accommodating and actually fun to do business with. I will go on record saying this was the most positive experience I've never had purchasing a new car and, without a doubt, would absolutely recommend DCH Honda of Oxnard, Ed and Ron.

july

May 8, 2011

Horrible! Never go back except for a good laugh! I am moving to Maryland soon for a job and the sales team asked me what country that was in! I had to explain where it was and why I wanted a vehicle with 4 wheel drive! The sales manager made very rude remarks about me after he thought I left the inside of the building. However I was standing right behind him and he did not say anything except "yeah if you think you can get a better deal then go to a different dealership." It was the worst dealership I have ever been too. I heard horrible things from others about this dealership however I can now verify they are horrible from personal experience. Do not go here!! They were very rude.

01CivicEX

Apr 27, 2011

Awesome esperience. Complete customer satisfaction from the time I talked to Clint on the phone until all repairs were completed. I have never filled out a customer satisfaction survey but this is worth the trouble. Was referred to DCH by a friend and now I'll be the one sending folks there. It's gratifying to know that some folks still understand customer service. Thank you!

dg316

Apr 18, 2011

I have given the score because it was well deserved. I was picking up my 04 accord from being seviced and I was early, so I browsed around. Ron approached me about a car. I told him "give me a card and if I needed help I would call him. He honored my request and left me alone. (I was in no way pressured :)). The wife and I stopped by 5-6 times in 8 months and spoke with Ron each time as I am a man of my word. He was very helpful every time we talked to him reguarding up dates on the accord / crosstour, and explained all fetures and comparisons. Upon purchasing our new accord he went over and above my expectations working the deal. FYI this is our 3rd purchase plus 1 referal, and this probably is NOT my last purchase from Ron. The experience I have had with DCH Honda of Oxnard has been wonderful thanks to there staff. Im in management statis , and I'm a firm believer giving Kudos when they are warranted, and this is one of them.

sir_knight

Apr 6, 2011

When the topic of a purchasing a car comes up, everyone has at least one if not many horror stories of terrible sales staff and dealerships...but that does not ring true with DCH Honda of Oxnard. We have bought two previous cars from DCH Honda of Oxnard and have had all their servicing from them as well. We always received the very best customer service especially from Zilmer Lee who always made sure we were well taken care of. Ron Anthony helped us in 2007 find a great pre-owned Honda that has been a joy to drive all these years, and now that our family has grown we needed a minivan, and he did his usual top notch performance in helping us find just the right car for us at a price we could afford. He really goes above and beyond to make sure you are completely satisfied, and never an ounce of pressure. He has single handedly changed the image of what a car salesman is, or at least what they should strive to be. Because of Ron Anthony "car salesman" does not have to be a derogitory term. Bottom line- The exemplary service one receives from Ron Anthony & Zilmer Lee are what all dealerships should strive for in sales and service!

luvmyfit

Mar 31, 2011

Picked up My '11 Fit Sport Manual Grey from Ron Anthony on 03/29. The Customer service that I received from him and all personnel at dealer involved in my car purchase was top notch!! We went through the paperwork and although it wasn't necessary, he walked me through the whole processed. He showed me the car again and walked me through all the features. It isn't all about making money to him, because he knows if he treats his customers well, they'll keep coming back and probably refer other people to him as I am now. I've never had such a pleasant car buying experience. Anybody in the SoCal area looking to buy a Honda should definitely look him up. No B.S., no haggling, great person, and great service! A+++Kudos to Ron Anthony at DCH Honda of Oxnard! I love the car and thanks for the picture.

sndr_anguiano

Mar 20, 2011

In early 2011, I leased a vehicle from Ron Anthony at DCH Honda of Oxnard. He was very patient, knowledgeable, friendly and made me feel like I got the best deal in town. It was truly a wonderful experience for me to have worked w/ him. Ron, I wish you the best always you are a Great Person! Sandra A.

mcmikeian

Feb 21, 2011

DCH Honda of Oxnard certainly lived up to the excellent reputation that we have grown to expect from the Honda Corporation. We found Allen Timmons to be an upfront and honest salesman who did everything he could to see that we found the right car at the right price to fulfill our needs. Price negotiation was straight forward, clear and we felt good about the price we paid for our used "08" Honda Element. Out of 9 used Honda Elements that we found within 75 miles, it had the lowest milage and a great price (we did our homework)! Cindy Kim who handled our loan paperwork was outstanding as well. We had never purchased anything from any of the DCH dealers before and Cindy thoroughly explained all of the details to us about the purchase of our Honda. With her help we were able to take advantage of a great "Honda Care" warranty and get a custom package for our car that fit our needs perfectly! Anne and I came home with big smiles on our faces and feeling great about our purchase at DCH Honda of Oxnard! We have found a car that we love and plan to keep for many, many years and a dealer that has truly won our trust and our loyalty!

palamidis

Dec 20, 2010

I was looking for a low price lease for about two months. Reading reviews and checking new models. After reviews and special lease money factors We decided on the 2011 Honda Civic. Now the worst fear. Going to the dealership the unknown. How is this going to end. I had my son going with me to catch a mistake on the contract or help me negotiate.Costco refer us to DCH Honda Oxnard. Never been there before. Headed there at 8.15pmWe were greeted by Rudy. Very nice approach and introduce us to Christian (desk manager) we already picked a stock number form the dealer web page with the options we wanted on the car. Rudy was very helpful. The Costco Price was amazing. I never thought of getting a car at that price without spending 4 hours and going thru 5 sales managers. After loving the lease payment and waiting for finance. We had to conquer the last frontier. The finance manager. The men will try to sell me any type of insurance and raise my payment JOSE is the most professional finance manager I ever dealt with. Did asked me profiling questions to find out how hard to push for a warranty but I do not need them for this lease. I was back home within the hour with my new lease from DCH Honda Oxnard. My wife was surprised because we returned home so fast 9.10pm was back at home. From now on will give DCH Honda at Oxnard first change to get all my cars from now on. Have a great Holiday and Great New Years.

mynewcrvawd

Dec 19, 2010

The dealership had a good selection of cars and gave me a good trade in price. Staff was helpful, organized, prompt, courteous. The whole experience was low pressure. I was limited on time and they had cars ready for me to view quickly and were able to process the paperwork efficiently.I love my car and purchasing it was overall a pleasant experience.

malinda13

Nov 23, 2010

I've given this rating because everytime I've visited the service department I have been given EXCELLENT service. Martin Esparza is always quick to handle any issues that i may hyave with my car. He is always prompt,curtious and all around helpful. I would recommend Honda of Oxnard to all of my family and Friends any day.

OHIBETTE

Nov 22, 2010

I purchased my first Honda from DCH Honda of Oxnard in 1988. My next Honda I purchased from DCH in 2006. The service department is as outstanding in 2010 as it was in 1988. I am a Senior Citizen, it is very reassuring to have extreme and constant confidence in my dealership. Thank You DCH Honda of Oxnard Bettye Wingate

ronald9292

Nov 16, 2010

I would recomend this dealership to family and friends. I serch the internet for pricing and avalibilty before starting my serch for the Honda Pilot I was looking for. I found that all three dealer 4 dealer with in a 35 mile radius had what I was lookimg for. I requested quotes from all and the pricing was with in dollars of each other. I visted all 4 dealership and setteled on DCH because of the sales rep Ron Anthony he was polite new the product was helful and first and formost was not pushy. I was also able to make a better deal thank quoted on the internet. I have perchased 12 new cars and this was easyest by far.Ronald Murphy

empireproductions

Nov 16, 2010

it was a wonderful experience and id gladly reccommend dch honda of oxnard to all me friends, family, and associates. id also reccomend that they all talk to damian soto because he, unlike ur typical car salesman, was honest and sincere and id reccommend anyone i know to him. thank you. when i need another vehicle, i know where to go.

tempie2

Nov 15, 2010

Special thanks to Alan for going above and beyond the call of duty. He proved to be EXTREMELY knowledgeable about his product, making the grueling task of buying a car more bearable. He addressed all of my concerns and answered all of my questions. Alan then followed up with a phone call to see how I was enjoying my car, making sure I knew that he was still available to answer any questions. By far, the best car shopping experience ever!! I would not hesitate to review friends and family to Alan and DCH Honda in the future.

akanow

Nov 15, 2010

We have loved our experience at DCH Honda. We have bought two cars there and will continue to go back. Christian has been the best manager and there is no pressure or haggling and we felt confident we were getting exactly what we wanted! Rudy our salesman was very helpful and was complete in explaining all the features of our new car.

green_i_girl74

Nov 15, 2010

Cindy was new to the dealership and she acted like a pro. She answered all of our questions and even drove me to my house to get paperwork we needed to complaete the application. I would definately recommend Honda of Oxnard to friends and family. The finance department wwas very good as well. They worked with me and my husband even though we didn't have any good credit to work with.

Lucy Tallulah

Nov 14, 2010

I'm having a great experience so far. I can't say anything about the quality of work because I haven't picked up my car yet! It's pre ordered. But they, and Cindy in particular, have been VERY helpful, proactive, honest, excellent follow through, etc. I really am enjoying my experience working with them and frequently I am not so crazy about car salesmen.

Trinityhouse

Nov 14, 2010

Friendly but professional, focused on customer service, took the extra step to ensure customer satisfaction. My only issue was the amount of time it took to complete the required paperwork processed by the sales manager. Other than that was very satisfied.

hondacarboy

Nov 13, 2010

I would not buy a car from any other dealer. My salesman Gavin was very helpful. They had the color I wanted and my overall buying experiance was just great! Very friendly and knowledgeable. I am happy with the price and the intrest rate. I would recomend anyone looking for a honda to talk to these guys before you buy anywhere else.

all4motocross

Nov 13, 2010

I bought a car there a few weeks ago and I was very happy with my overall experience with this dealership. My salesman gavin kidwell was very helpful in helping me find a car as well is getting me financed in the car I really wanted. I would recommend all my friends and family to this dealership. Great customer service. A++

usefulism

Nov 13, 2010

Cindy Birch and her associates worked five days to send me home in this beautiful black car, a used Honda Civic Coupe. They creatively navigated and secured a financial agreement on my behalf under very delicate and difficult circumstances. I have only praise, gratitude, and admiration to offer all the DCH personnel. Thank you.

beachchair

Nov 13, 2010

I was immediately put in contact with Cindy on the lot when I was looking for a car for my son. She was extremely friendly and helpful. I have not bought a car in many years, and was pleasently surprised with my experience at this dealership. I feel Cindy went above and beyond in her attempt to match us with the car we needed. We also felt that Lalo was friendly and helpful.

venturatony

Nov 12, 2010

I recently purchased a car from Cindy Birch at Honda of Oxnard. I wanted to check out the selection, not really ready to purchase. Cindy took her time showing me various cars and after driving the CRV, I decided I needed to have it. Cindy was very knowledgable and was a big factor in my decision making process. Cindy was not a pushy sales person and allowed me to make my own decision. This was one of the best purchasing experience I've had. I will surely recommend Honda of Oxnard to anyone thinking of purchasing a car. I will also recommend that they ask for Cindy Birch!

jackiephoto92

Nov 12, 2010

My mom and I began our search at DCH Honda of Oxnard, looking for a replacement car for my beloved '03 Camry which got totaled when a drunk driver hit it (I was not in the car, no need to worry). We met with Cindy on Monday, and from the moment we went in to meet with her, she was already working on finding us the right car (in the right price range. We were on a limited budget because of the amount the insurance gave us). Cindy came with us all day long, driving all over the county looking at different deals, intuitively looking for what cars were right for us- not just right for the deal. After an entire day's worth of looking, we came up fruitless. But she didn't stop there. She stood by us, looking for the right car for us tirelessly, even on her days off. She encouraged us to look at other dealers and really find the right car for us, like I said, not just the right car to make a sale. Thursday rolled around, and she had called my mom, excited about a car she had found at a local DCH lot. Thursday night, after what felt like weeks which was really days worth of searching for the right car at the right price, she had a gorgeous, in near-perfect condition 2005 Camry XLE for us. As we looked at the car, we knew it was the right one, not only because the car fit my wants and my budget, but because she gave all her passion and efforts into finding the absolute right car, even negotiating with her manager tirelessly to get the price to where we could afford it. A couple hours later, the 2005 Camry was ours. Throughout this whole experience, I not only got a newer car, but I learned vital information on cars, how to shop for them, and how to handle those kinds of dealers who want to mess you over to get their numbers up. Not once did I feel any pressure to buy any car I was not 100% about with Cindy. I was never suggested something that was simply out of our price range. She was simply honest with us, understanding that if she did the best she could for us, she would have 2 very happy customers who will return to her for their needs.I can honestly say that she is the best consultant we could have found. Like an angel, she warned us about cars that had major issues on their carfax that the other dealers were trying to push us into at other locations. She watched out for us, while providing a listening ear and and open eyes to find the right car.I almost feel sad that we closed the deal, because I don't get to work with her until we need a new car! She made the process clean, easy, simple, pressure-less, and most of all, honest. Not once did she try and pull any tricks on us.I hope this wonderful woman gets the credit she deserves because I can say with honesty that she is amazing at what she does. DCH Honda of Oxnard has a real gem who every dealership should envy them for.

moonmaiden1957

Nov 11, 2010

Cindy Birch worked her tail off to find me exactly what I needed, and she went above and beyond the call of duty to help me. For example, staying in touch with me on her days off, etc. Management was friendly and engaging and worked hard to find me the right deal. I am EXTREMELY impressed with Cindy Birch and this dealership as a whole. Service Manager Rose Siela is ONE IN A MILLION as well. This is THE place to go if you want a straight shooting, friendly and fun transaction....and who doesn't? CHECK OUT DCH HONDA OF OXNARD before going anywhere else.

wells1

Nov 11, 2010

I have always owned and liked Honda. I have owned my most recent Accord since 2000. With the birth of my new son, I was in the market for something a little bigger. My wife and I were referred by a friend who just purchased a Honda to Damian Soto Damian was extremely helpful and went the extra mile to make our experience pleasant. I appreciate the service and will refer him to friends and family. Thank you!

jg33

Nov 9, 2010

I WENT TO THE HONDA DEALERSHIP OF OXNARD DCH TO LOOK WITH MY WIFE AND WAS APPROACHED BY A SALESMAN NAMED DAMIAN SOTO WHO GAVE US INFORMATION ON A HONDA THAT MY WIFE WANTED TO SEE.. WE DECIDED TO PURSHASE THE HONDA FROM DAMIAN BECAUSE HE WAS NOT A PUSHY SALESMAN AND GAVE US THE A GREAT PRICE AND WAS VERY QUICK AND EASY... WE WILL RECOMMEND OUR FRIENDS AND FAMILY TO VISIT DCH OF OXNARD AND SPEAK TO MR.SOTO, YOU WERE VERY FRIENDLY AND WE APPRICIATE IT THANKS AGAIN!!!!

Poros

Nov 8, 2010

I decided to go to the dealership and get an overview of the Honda Accord. The sales representatvie named Damian Soto assisted me with all my questions regarding lease/purchase options, pricing, and trade-in. I was not ready to buy right there and then. However, after listening to what Damian had to say about Honda, I knew I was making the right choice to purchase. I purchased the vehicle that very same day. Thank you DCH Honda of Oxnard and Damian for all your help!

supawill

Nov 8, 2010

I purchased a car recently form this dealership and the sales rep. Damian Soto was very professional. I had an overall great experience and I am ecstatic with my new Honda. Thanks Honda of Oxnard and Thanks Damian Soto! I would highly recommend this dealership and sales associate.

JackieTrav

Oct 2, 2010

DCH Honda of Oxnard has been very good to me and my family. This is my third Honda, and over the years I have dealt with several Service Consultants, all of whom have been helpfull. In 2007 I had the pleasure of having Clint as my sevice consultant, and have asked for his services whenever I can. He knows me, my cars, and my demanding work schedule, whichs makes me feel extremely comfortable when leaving my car with him. I have over 115,000 miles on my 2009 Fit, so reliable, accurate, and timely service is essential. I recomend him to my family and friends.

amberverdries

Aug 14, 2010

My experience at Honda has been great. Clint has been really helpful when we need our honda serviced. I have two kids and he helps us get in and out fast. I like the waiting room area with the kids board so they can draw on the wall. It is pretty cool.

marconavarroc

Jul 31, 2010

Mike is a great person. Me and my friends who have a Honda are very concerned about the service quality. Mike and DCH Oxnard are AAA. We will continue bringing our cars to get serviced with DCH Oxnard. I am sure that you will receive other surveys from them.

andyblair

Jul 30, 2010

I received a referral to your dealership from AAA. Josh called me immediately and we meet that day.Josh showed us EVERYTHING at all of the lots in our price range. Unfortunately my daughter didn't see anything she liked. There ware some very good deals.I just wanted to say thank you. Andy Blair

YHaven

Jul 30, 2010

I have been with Honda since 2003 and service at Oxnard has been wonderful. My experience since Martin joined the Oxnard Honda location has been exceptional. He works with me and prioritizes all my work in the order of importance and when I can schedule it. Thank you Martin and Honda for all your help.

gailmolle

Jul 27, 2010

I have been dealing with Honda of Oxnard for several years, and had met Lee when I would drive from thousand oaks down to Honda of Oxnard to have my Honda serviced and decided with his customer service and how he makes feel as customer that it's worth my drive to have my car service there all the time. He very professional and is very patient when explaining what is needed or recommended for your car. I highly recommend Lee Zilmer and the Honda of Oxnard of all my Honda needs. Thank you for the great experience.

Rosen53

Jul 27, 2010

I have followed Lee Zilmer from Ventura Honda dealership to Oxnard Honda for several years and reasons. Lee has been a GREAT PROFESSIONAL service representative to me and my friends. He takes the time to explain and go over what is needed in servicing my Honda. He makes me feel welcome to your facility and cared about and explains in detail what is needed. Will continue to go to Honda of Oxnard for all my car care and needs. Lee is an asset to your company. Thanks for the great experience.

camarillo

Jul 25, 2010

Mike was very helpful in resolving a warranty issue with Honda America. I will recommend him to my friends. I tried working with another local dealership and I was unable to resolve the problem. My concerns have finally been addressed. This was my first visit to this dealership, I will return if repairs to my van are required.

Solange

Jul 25, 2010

Martin Esparza is an ideal representative of Honda of Oxnard. He is extremely knowledgable, always patient, and knows how to communicate technical detail clearly. I always know where my car stands, what it needs, and when it needs it. After a 5-car freeway accident in which 3 cars hit my 2001 Honda, Martin has worked with my diminished budget very effectively so that I get what needs to bedone and postpone what can be done a little later--always with my safety in mind. To have 100% confidence in an auto repair specialist is a rare and beautiful thing.I am most grateful.If you read this, thank you, Martin!

jbueno

Jul 23, 2010

Service was outstanding. They explained why the work was needed, how they would do it and when done they walked us through the service performed. I have purchased three new Hondas is the last 10 years and service is very important. I was not over sold nor was I pressured.

salcala

Jul 20, 2010

Ron Anthony is a gem!! He helped my husband and I look for a new car & we were able to make a great deal for our new 2010 Honda Fit. I really enjoyed his attention to detail, genuine customer service and ability to really listen to what we were looking for and needed. I will definitely refer those looking for a new car to Ron Anthony. He even called me the next day to make sure I was happy and to see how we were doing with our new car. He was very friendly, not pushy at all!! :)After I purchased my car, I went back to the dealership to get my floor mats installed. Clint was very helpful and courteous as I waited for the installation of my mats. He was very polite and genuine as well!! DCH of Honda in Oxnard is the best. I will not be taking my car to Vista Honda of Ventura anymore. Vista Honda has bad customer service, are pushy and just looking out for themselves. I really appreciate the genuine customer service at DCH of Honda, it is very hard to find these days.

maria-martinez

Jul 17, 2010

Mike Carrillo es muy amable, profecional y siempre contesta todas mis dudas sobre mi carro de la manera mas sencilla, profecional y en mi idioma que es muy importante para mi. Siempre esta disponible y trata de que espere lo menos posible y de la manera mas comoda. Gracias Mike.

Kay Hodges

Jul 16, 2010

Dealing with Mike Carrillo in the Service Dept. of DCH Honda of Oxnard is always a positive experience . . . yes, even joyful experience. We know that when Mike is handling our service needs things get done thoroughly. In fact, he always goes beyond expectations with handling service on our Honda.

MIRIAM ARROYO

Jul 15, 2010

MIKE CARRILLO IS THE BEST SERVICE ADVISOR EVER. ALWAYS RECEIVE PROFESSIONAL,COURTEOUS EXCELLENT SERVICE FROM MIKE. HE SHOULD BE PROMOTED. HE ALWAYS HAS THAT SMILE ON HIS FACE THAT WE ALL LOVE. THANKS MIKE FOR TAKING CARE OF MY CAR. THANKS AGAIN

Memirand

Jul 14, 2010

Service Consultant answered all questions taking time to explain concerns. He called to tell me when my vehicle was ready and he returned calls promptly. Honesty is something I value in a dealership, and I feel that Mike is sincere and very knowledgable.

chestnuts10

Jul 12, 2010

I bought my Honda from a dealer in Ventura, so I figured I would just take it to them to have all my services done. But that was a BIG mistake! The managers at the Ventura location are very rude and don't have the customer's best interest in mind. This is the first time I have taken my car to DCH. I was actually expecting it to be the same experience as the Ventura dealer, but the service at DCH is GREAT. I had a very nice advisor, Clint, and mechanic, Daniel. I won't take my car anywhere else! Thank you DCH Honda of Oxnard!

Joeedrada

Jul 8, 2010

Mike is very knowledgeable and very helpful. He exudes a very friendly attitude while writing up my service requirements. They provided me with their Internet connection via Wi-Fi.Overall the dealerships personnel shows great interaction with it's customer.

b.hix

Jun 30, 2010

Martin always is a kind and help member of this Honda Team. He takes care of my car in a timely manner every time. I have never had a bad time at this Honda. I would tell any one to have their service done here at Honda of Oxnard. I have gone to other Honda service places, however when I found Honda of Oxnard I have found a new home for my Van.

rhay

Jun 30, 2010

i bought a honda accord and i am very content with my car. the service is very friendly also did a follow up on me and my car. i knew what i wanted and they respected it. i would go back here if i needed another car and i would recommend this place. thank you so much!

ashleyblair21

Jun 25, 2010

I have never had a good car buying experience, let alone a "great" one until I visited DCH Honda of Oxnard. I had been looking to trade in my car and get something more practical, so I submitted for a quote online and was absolutely suprised as to how quickly one of your team members responded. His name was Ross Malinger and he was so friendly and informative, I was so relieved to have a stress free, no pressure buying experience. He really helped in finding the right car for me. I also thought Oz was really great in your finance department. Thanks for everything DCH!

tmayateag

Jun 22, 2010

Like many women, I was not looking forward to trekking to a car dealership. But my ineraction with Ronald Anthony of DCH Oxnard changed all that, in a matter of hours. He was extremely helpful, pleasant and not at all pushy. Ronald calls every now and then to ask if I am happy ith my purchase. I'm thrilled with my 2010 Accord LX-P, having driven nothing but Hondas for 25 years.More than that, Ronald Anthony called me on my birthday a few days ago. That is like going a few extra miles for a customer. I have nothing but warm praises and sterling recommendations for this dealership, in general -- and for Mr. Anthony, in particular. I have shared my wonderful experience with friends and have suggested they pay these guys a visit.

foxygirl1984

Jun 21, 2010

I needed to lower my payment and fast!! My cousin reccomended Ross Malinger at DCH Honda of oxnard. She bought a CRV off him, and said it was the best car buying experience ever! Now I know why. I was greeted almost immediately by Ross after I pulled on the lot. I wasn't sold on the Accord before I arrived, but Ross gave me every reason to buy it. He was so passionate about the Honda product, it became clear he drove one himself, and was extremely satisfied with it! He was a wealth of valuable information, and I felt no pressure once we started talking price. He supported his figures with facts and data, and that made me feel much better about saying yes. I though I was stuck with my high payment, but Ross was able to get me top dollar for my trade, and I only had to come up with very little out of pocket. In the end I love my new Accord, and yes, my payment is almost $200 less a month!! Thank you Ross!! I would recomend him to anyone who needs a car!

lindabee8

Jun 19, 2010

This was the best car buying experience I've had. My salesperson, Ross, was very friendly, not overbearing, and extremely knowledgeable. The same goes for the Finance Manager who completed my paperwork. I was in and out fairly quickly and I love my car! I would recommend this dealership and salesperson to anyone.

fuzion12

Jun 18, 2010

Great customer service!! Bought 2 vehicles from this dealership and had all service done here. Highly recommended to anyone that is looking for quality work from customer service to reliable vehicles. Clint Stremcha and staff always willing to help and support me and my family at any time!! With me being in the military and always being gone from home, we always are looking for a dealership that supports our military as much as our families while we are deployed and DCH Honda of Oxnard and its staff is truly an example of Outstanding Customer Service!! Thank you in behalf of my family, friends, and the United States Navy!!!

Justincase

Jun 18, 2010

I am a first time Honda owner, I purchased my new/used certified vehicle in May 2010. I've had to take my vehicle back a few times and each time Mike has made it a very pleasant experience. His customer service and friendliness is EXCELLENT and if I could I would give him an overall rating of a 10. I live in Ventura and it would probably be easier to go to the Honda Dealer here in town but...for all the reasons listed above I'd rather go out of my way just like Mike and the rest of the dealership does for me :)

SETowner

Jun 18, 2010

Clint Stremcha understands the customer who expects an automotive dealership to be competitive on price for maintenance services. He is honest and treats the customer with respect, while working hard to maximize the customer's investment in scheduled services. I especially appreciated Honda of Oxnard's offer of a courtesy rental vehicle (through Hertz, at no charge)while my Honda was being serviced.

tjlettelleir

Jun 17, 2010

The purpose of my visit was for a minor service. I called 6/16/2010 in the afternoon requesting to bringit in on 6/17. They were able to take me at 8:00 AM and had me out by 9:00. My vehicle has always been serviced here (didn't buy here) and the service department has always been great.

edmorera

Jun 17, 2010

Mike has always been very detailed regarding any recommended service. Originally Mike worked at Vista Honda in Ventura and I moved my business for all my Honda vehicles to DCH Honda of Oxnard because of Mike's excellent customer service...Overall, DCH Honda has a well managed team of service Consultants that are managed by Rose.

catlinaccord

Jun 17, 2010

I was so impressed with the prompness of service; offer to give me ride (to home or nearby store)with no more than 5 minute wait; The nice waiting area,(hot coffee and fresh cookies provided; the cleanliness of the bathrooms;and especially the concern to find the solution to my leak. I will definitely be using DCH Honda in Oxnard for my car service as long as I own this car (even though I have a closer dealership in Ventura.

_gizmo_

Jun 15, 2010

I have always received exceptional service at this dealership. Martin has always been very friendly and helpful when i have brought my car in for its service. I know that my car will always be in great hands and that is why i will continue to bring my car to this dealership!!

Reiki Lady

Jun 15, 2010

Martin Esparza, Service Department, is a perfect example of what Excellent Customer Service is all about. He is knowledgeable in his field and offers informed advice and suggestions about how to optimally maintain your Honda. He goes beyond the norm for customer service, always has a smile and a warm welcome to the shop, and always is professional in dealing with his customers. Martin works to get the best price for the service, makes sure I have all my coupons from online Honda, and helps me to maintain my Honda Civic SI in top shape! I purchased my Honda Civic SI brand, spanking new in 2006, and Honda of Oxnard is the only place that is allowed to touch my car. They are 5 Star all the way from the time you roll (or limp) into the Service Department, until the time you roll out in your clean, washed car that has received the most excellent service!!! Go Team Honda!!!! Deborah Emmons :)

lf2000us

Jun 14, 2010

The service department is awesome. I definitely recommend Honda of Oxnard. This is my place for years.. These guys are honest and very friendly like Martin Esparza who is always ready to help. He always answers all my questions.. Super nice service!

kcfeds

Jun 14, 2010

MARTIN IS THE BEST. He is very knowledgeable and can assist you with all your car servicing needs..Ive been going to this dealership for 5 years and Martin has never failed me. Hes honest, trustworthy, and will explain to you fully what is being done to your car.. you can never go wrong with him..

peaceaccord

Jun 11, 2010

MIKE CARRILLO. Let's see IF I can put my gratitude into words. In November, 2009 I purchased my first new car. In March it was broken into. Mike just "took care of it". He made sure all the glass was out of the air-vents, seats, sun-roof, (yes, glass explodes)...it was just taken care of. THEN...in May, the car was "side-swiped". Back to Mike. After a laugh or two ("what'd they do to ya now?")..he just said..."I'll take care of it". Set up the rental car and off I went..knowing that my car would be taken care of...the right way. THEN...(do you think I should get ANOTHER "new" car?), the windshield cracked. POOR Mike. He just didn't know what to say..other than "I'm so sorry". "I'll take care of it". I NOW have "my" NEW car back..and "she" IS like NEW. Mike's professionalism, courtesy, knowledge and just "plain CARING"...has made this experience tolerable. I am so grateful that Mike Carrillo works for HONDA of Oxnard. I know..IF anything else goes wrong with my car..MIKE will make sure "it" is taken care of...the right way. So...if I could rate Mike higher..I would...but "10" sounds a little weird. THANK YOU MIKE!!!!!!

maureen.jones-borden

May 25, 2010

DCH Honda of Oxnard gave me excellent service.Expecially the Employee Ronald Anthony.I have worked with alot of car sales associates in the past and Ronald Anthony by far was the best ever!He really put my needs and wants first. I had some very poor customer service in the past and felt like I was pressured and that my needs and wants were not heard.However, Ronald Anthony looked out for my best interest and worked very hard to provide me with everything that I wanted. He listened to me and really cared.I am going through a very difficult time in my life right now and my focus was to save money yet still have a reliable car at a lower monthly payment that would also save me in gas.Ronald Anthony was able to not only save me money on my monthly payments and in gas but put me into a brand new 2010 Honda Accord which is a wonderful car and satisfies my needs and budget.I not only have a new car but I feel like Ronald Anthony will be a friend for life.I would recommend DCH Honda of Oxnard and Ronald Anthony to all of my friend, family or anyone that is looking for a great car and wonderful service.Thank you from the bottom of my heart,Maureen Jones-Borden

disney32

May 21, 2010

Purchased a 2011 Honda Pilot Touring from Ron Anthony with the help behind the scenes from Frank Montebello. Ron was outstanding and went to all extremes to make me feel very welcome and even kept me relaxed and hydrated at all times. A very sincere person, without that pushiness like other salesman. After this being my 3rd Honda, this dealership hits it out of the park. I bought a 1994 Honda from this dealership back in 1993 and they were great then, and my second was from Vista Honda in Ventura and they were horrible from after the finance department to all dealings afterward including service. I came back for this purchase to DCH Honda of Oxnard, just looking but ended up with Great Customer Service throughout. GM Frank Montebello I met and I heard he had stepped in to make the steps to getting approved. ( with this being my 10th new car experience, I had never met nor heard of the GM ) And a special thank you to finance person Cindy Kim. You cant find a more courteous finance person. She was wonderful and sweet and extremely sincere. The whole process is always lengthy, but you could say they make you feel at home. Buying a Honda or car from any other dealership or staff would be a crime. Also a shout out to Greg and Zilmer in service for the warm reception they gave and setting up all my appointments for first free oil change and also the Lojack and Cilajet install appointments. I couldn't say more how Thankful I Am and I only wish I could take them to dinner for the hard work they performed.NOW STOP READING AND GO TO DCH HONDA OF OXNARD AND GET YOUR NEW CAR FROM A FAMILY THAT WILL TAKE CARE OF YOU............

rcjras

May 11, 2010

I was so impressed with my experience at DCH Honda of Oxnard. My daughter and I were met immediately with a warm smile and firm handshake from Ron Anthony, he answered all of our questions and showed us exactly what we asked to see. There was never any pressure and I always felt I could call any time with any question or concern. He found my daughter her dream car and I am confident that when she goes off to college in the fall she will be in a safe and dependable car. Khalid "Oz" in the finance department was also a joy to work with, very knowledgeable, friendly and stress free. I feel like I made more than a car deal, I feel like I've made friends at DCH and it all began with a great big smile from an incredible man - Thank you Ron! You and DCH are the best. I will definitely spread the word about DCH and Ron Anthony.

itsussman

Mar 29, 2010

Earlier this morning (before driving over to your lot), I saw an ad for the Nissan-Versa. I was interested. I traveled to your dealership and arrived around 10:30 am. I was greeted at the front door by a sales person. I let them know what brought me in and that I did not have an appointment. I was completely honest in letting him know that the Versa at your location was my "plan B." I merely wanted to test drive the car today and give it some thought. The salesperson (Damian Soto) became agitated and began to tell me that he did not appreciate that I was not going about test-driving a car the way that he would. He questioned what my "plan A" was and began to try to manipulate me. I told him that I was not interested in discussing it with him after he had raised his voice to me.He briefly left the office and returned telling me that the car had been sold already. He said nothing to me as I walked away.I left your dealership feeling very insulted and having had a horrible interaction with this sales associate only to find out that the car was not even available.I went over to DCH Audi of Oxnard and shared with the sales associate there my same honest intention. They have a Versa over there currently.The salesperson had no negative reaction and was incredibly professional.

dianemalecha

Feb 14, 2010

Josh made my car buying the best experience yet to date.I have purchased 5 cars in the last 15 years and by far he gave me the best deal, the best trade-in, he helped my figure out what car would best suit my needs. He was not pushy, he was warm and friendly, he didn't play those stupid car salesmen games, he treated me with respect and dignity. I was in and out with a new car in less than 2 hours. I feel like if anything goes wrong with my car I truly believe he will make sure it will be fixed and wants me to be a happy customer.I have never purchased an extended warranty - ever! and Josh worked it into the monthly payment- a very smart thing to do and I purchased my first ever extended warranty. I love my car, I drive it with pride and I don't have the feeling that something may go wrong with it and I'm stuck without my sales person on my side.I am a single mom and have had to buy cars alone for many years and with Josh I never felt intimidated or taken advantage of. I will recommend him to all my friends and family.Just a note - I purchased one of the very first CRV's to come out from DCH Honda of Oxnard in 1997 and I had a very positive experience as well, but Josh has been the best sales person to date.Thank you for the way you treat your staff as they pass it onto the customers.I vote you make Josh employee of the month!Sincerely,Diane Malecha

ebaucom

Oct 9, 2009

Barry in parts is great to work with. Honest, straight forward and ethical. It's great to find employees of car dealerships that you trust implicitly. Barry is one. Not only has Barry assisted me in parts, he put in touch with the used car manager who was great to work with too. I will be back.

danielm

Sep 22, 2009

Honda of Oxnard, ive been coming here for three years, and the service and the parts department are top notch, they always call me when my parts are in and they take there time to explain all my service needs and issues with my car. They parts that i receive are the correct ones and the serivce advisors always explain the serivces that they perform

Flightdeck

Sep 15, 2009

Mr. Garrison responded quickly via a cell phone call and let me know that he had received my request. Due to I wanting to be sure the part I needed was correct, Barrys effective methods of sending me a break down display of the part, maintained a high degree of his involvement. I returned the call and ordered the part. Barry was very helpful, displayed excellent customer service and made me feel that he was genuinely concerned about my getting the right part on the first try. Thank You Barry and To Whom It May Concern, know that Barry did an outstanding job for you.

cecilia abundo

Aug 24, 2009

I HAD A VERY GOOD EXPERIENCE, THE SERVICE IS THE BEST, VERY FRIENDLY AND PROFESIONAL.YOUR COSTUMER SERVICE IS ONE OF THE BEST IN TOWN, IN THE PAST I HAD A VERY NEGATIVE ATTITUDE FROM OTHER DIALERS. THANK YOU FOR YOUR EXCEPTIONAL WORK, I WARANTY RECOMEND YOUR BUSSINES WITH MY FRIENDS, CO-WORKERS AND FAMILY MEMBERS. THANK YOU

softbllfrk

Aug 17, 2009

Every time I have come in for any type of service or help Alex and Ricardo are the best. They are friendly, patient and look for the best deal for my car. When my car needs any repairs or recommendations, they will always call me first before doing anything. You don't get that kind of service just anywhere. If I need to take my car in, Alex will let me know the best time of day so there is very little wait. I never have to worry that I am getting the bad end of the deal. I always get the best. I would definitely recommend Honda of Oxnard to anyone.

Barrios201

Aug 7, 2009

I have visited the parts dept and Jesus Escarcega has helped me twice now. He was curteous, knowledgeable and very helpful. He was quick and easy to deal with. I went in and had the right parts the very next day! I will definitely continue visiting DCH Honda of Oxnard and I recommend it to all my family and friends.

DrGino

Aug 6, 2009

I can't begin to tell you how great the experiences have been on a number of occasions. I own three Hondas and therefore come in for service quite often. I have a Honda Accord, my wife drives a pilot, and my daughter at Civic. Every time we go, they get us in and out in a very short period of time and always let us know if there is anything else that needs to be done to the car without trying to sell us a bunch of crap that we don't need. You usually cannot ask for anything more than that out of a car dealership although Honda of Oxnard continually seems to be able to provide us extras in the way of consultation and superior service all the time.

mnavarro

Aug 4, 2009

Ricky was great he answered all my questions and even walked me to my car to see what I was talking about.He helped me get what I needed for my car. I Would defenitly recommend Oxnard Honda to friends and family. Great experience and would deffinetly return.

lf2000us

Aug 3, 2009

I have taken my car honda 2001 for service to honda of oxnard for years now. i really like the service. they are really friendly and helpful.. and they also have great prices..the guys from parts and accesories Joel and Ricky are also very helpful they always look the best for you very honest people.I highly recommend honda of oxnard

Lj'sMommy

Aug 3, 2009

Alex Lopez has found me great deals on parts/performace parts and I dont even drive a Honda! He did the searching for me and found me the best possible price. He was able to get me the parts I needed in no time. He is very friendly and knowledgeable of his products.

psalas

Aug 3, 2009

I am a honda civic owner. I have been to your service parts department several times now. When I need advice or help I always start by calling your service parts professionals.I have confidence in your employees. They give me straight answers and they understand my problem even if I cannot explain or give proper part names. So yes, girls need a little more help when it comes to cars and your employee Ricardo was a big help. Thanks!!!!

RaulE

Aug 3, 2009

The reason I gave this rating is because every time I being there they always fast with there work on my Honda accord and and every time I need a part or accessories they give the best price out there, and they are honest.Thanks to all they will see me more often...

mitchell1942

Jul 29, 2009

When I need service or any parts its a pleasant experience dealing with the courteous, friendly, "professionals" of the parts department especially Barry Garrison who always excels in obtaining any needed parts if not in stock in order to get me back on the road expeditiously.

paceagle

Jul 27, 2009

I had recently went to Honda of Oxnard for a service visit. I spoke with and dealt with a Honda employee who's name is Barry Garrison. Barry was very polite and curteous and was able to explain exactly what I needed and why. My vehicle was also completed on time as stated. Even though I live in Ventura and could go to Vista Honda were the sales tax is lower, I will continue to go to Honda of Oxnard based on the excellent service and pleasant experience I received. Thank You and continue the fabulous customer service!

mitchell1942

Jul 25, 2009

I dealt with Barry Garrison Parts Manager. I needed to obtain some information regarding electrical trouble shooting on my Accord. Barry was most helpful, he listened to my needs, asked the right questions and provided me with all of the information needed to help me with my electrical system. Awesome!!!!!

practicetheprinciples

Jul 23, 2009

I have a 2002 Honda Odyssey with over 140,000 miles. The service we have received at Honda of Oxnard has been superior. I am often able to get my vehicle in the same day or the next. They are not pushy in recommending factor recommened services. In addition I often receive a free exterior wash to boot.

jdw22

Jul 20, 2009

Mike is the most knowledgeable, friendly service adviser I have ever had. He provides excellent customer service and cares to go above and beyond to ensure that you walk out of DCH Honda feeling confident that you've received exceptional service. I would highly recommend Mike and DCH Honda and feel confident in them handling my service needs.

ilyegus

Jul 18, 2009

having my car due for service, is not longer a problem because I know that the knowledge people from DCH honda of Oxnard will take care of it, and the freindly service department which will make anything that is on their hands so you can understand the work that will perform to your vehicle makes you feel more asure that is the right place to take your vehicle for any service it needs

mariettarmaranan

Jul 14, 2009

Clint Strimcha is very polite,honest,helpfull,happy and nice person,that is why i choose your the best for my 25th years experience here in OXNARD about car service. Ihad dealling experience to his other co workers but Clint is the best to deal with, easy and very convincing but never forced you. He always recomend you which is best and what you need to do first for your car, which is for the people who dont know about car like me he is what I need.Thank you DCH HONDA OF OXNARD for having good employee like CLINT He is the first reason I stay in one place when ever I have problems or questions about my cars. There is a lot of places you can find a good service but its hard to find Honest, nice, reliable,happy and friendly people like Clint.

ppir35

Jul 9, 2009

Colleen was amazing! She answered all my questions and made me actually enjoy shopping for cars. The employees were pressure free and very polite. I sold cars and managed dealerships for over twenty years and I have never been pleased. I tell all my friends to go to DCH Honda of Oxnard.

jpoole

Jul 5, 2009

I have recently brought a new honda at Honda Of Oxnard, and were treated great by these three staff members. This is my fifth honda purchased at this dealership. I have always had a good repor with the service department. You are very fortieth to have Rose, Clint and Kenny working for this dealership.

kirstin

Jun 20, 2009

Friendly atmosphere, caring employees, competitive prices. tried other dealerships, will always stick with DCH Honda of Oxnard. They take the time to explain what needs to be done, no bs involved. Fresh coffee and snacks available, free Internet service and shuttle.

ash

Nov 29, 2008

ABSOLUTELY TERRIBLE DEALER! We were given an Internet price from DCH Oxnard Honda and confirmed our exact model's specs with TWO of their reps before making the hour drive. We went as far as to say, "We do not want to travel so far if this SPECIFIC vehicle is not there." We were repeatedly ASSURED the car was IN STOCK and would be waiting for us at our confirmed meeting time. However, when we arrived (on time!) our specific salesman (Steve) was strangely "busy" and the car was not in their inventory AT ALL (or at the very least, in transit from another dealer). Fast forward to two hours of being lied to, passed around among salesmen (each with their own irritating manner of stalling and game-playing) and finally told there must have been a "miscommunication." It only got more absurd when Ty, the supposed "boss," went so far as to "fire" Shady Steve (one of the two reps who originally promised us the car was in stock). And the Oscar goes to....! The whole process was a ridiculous waste of time and aggravation. Word of warning to others: THEY WILL TELL BOLD-FACED LIES TO GET YOU IN THE DOOR! PUT ZERO FAITH IN THEIR PROMISES OR HIGHLY-QUESTIONABLE "PRESIDENT'S AWARD" STATUS. The only thing DCH Oxnard Honda should get a "gold star" for is conning customers! BEWARE!