Culver City Mazda reviews

Sam

Aug 19, 2016

Fantastic experience and would definitely recommend!

Bob D

Aug 10, 2016

I had a great experience leasing a new car and am very happy with everything. They had the car I wanted, negotiation was painless and I'm pleased with the deal. Everyone I met there was very personable and nice. Financing was about as painless as I could imagine. I was in and out with a new car in about 2 hours.

Babs

Aug 2, 2016

Quick visit for regularly scheduled oil change/tire rotation. Got my in quickly, took my car right away and even buffed out a few scratches on the passenger side door for me.

Eric

Jul 28, 2016

Guy helped me out with my new Mazda3. He was super helpful, friendly, and not even the slightest bit pushy. He got me a good rate, a good trade, and a great price on my car. Not to sound too tacky, but Culver City Mazda made buying a new car feel like it should; a joyous life event.Thanks for the memories.

STEFANIE

Jun 30, 2016

THIS WAS ONE OF THE BEST BUYING EXPERIENCES I'VE EVER HAD BUYING A NEW CAR.THANKS

Jonathon Schumacher

Jun 5, 2016

I came in to Culver City Mazda to inquire about a Mazda 6. Knew exactly what I wanted and came out with exactly what I wanted. Roman was such a big help with the whole process from start to finish. He was patient, warm, and didn't make me feel pressured or pushed. For my first time leading a car, I couldn't be happier.

Priscilla

May 27, 2016

I had received a notice by mail about an emission check that Mazda would be performing on all their newer vehicles, which is why I went into the location. The guys allowed me to drop my car off super early in the morning (before they opened) and were finished quicker than expected! They even threw in a free oil change. Ken, the service guy I worked with, was incredibly kind and professional and made me feel like I was in great hands. Will definitely return because of their service and attitudes.

Steven K

May 20, 2016

Great service. Done very quickly and professionally, Appointments on line were easy and I was able to drop off the car earlier than my scheduled appointment,

James di Giulio

May 3, 2016

Good experience. These people are friendly and kind.

Bob Massey

May 2, 2016

We had a situation with our kids car 400 miles from home where he goes to schools and needed a car in a few hours to to take to him, all was done in painless manner with enough time to come pickup the car and take to our son same day!A++++ to all especially Charlie and Ram!

Ted F.

May 2, 2016

Thanks to Ken Ferguson for making my visit and the repairs to my car painless.

Linda Robertson

Apr 23, 2016

Excellent service with a smile! High points for timeliness, for shuttle service; for comfortable waiting area; for the complimentary refreshments; for the smiling faces; for efficiency.

Ambar J

Apr 2, 2016

Everyone at the dealer was incredibly helpful and friendly!

Carmen

Feb 10, 2016

Speedy and convenient. I leased my car from this dealer and also have had to get my car serviced. They even washed my car after the service which was awesome.

Andrey

Jan 5, 2016

I am very happy with my purchase of the new 2016 CX-5 Touring. Very impressed with interior quality for that class. Fuel economy is really good.Many thanks to the whole sales team!!!Thank you!!!

P Skelly

Dec 29, 2015

I took my car in for an oil change and received an additional service on my onboard computer (covered by warranty) and new windshield wipers. So far, so good. Thanks!

Daniel T.

Dec 8, 2015

This review mainly concerns the sales representative who assisted me at Culver City Volvo/Mazda: Tony Tehrani.From the onset, Tony was very professional and straightforward in his communications. No mind games, no smoke and mirrors, no tricks. Of course, it also helped that I knew what I wanted even before stepping through the dealership doors, but Tony understood that as well and was very professional in treating me accordingly.Tony explained everything very clearly and walked me through the car buying process without making it feel like a CIA interrogation, something which cannot be said about all auto dealerships and is increasingly becoming a lost art in this day and age. It was very clear that he intended to sell me a lasting relationship with him and the dealership, not just a car. Even during negotiations, Tony clearly listened to my concerns and addressed them accordingly. No reading from scripts or sticking to a plan that him or the dealership had decided on before my arrival.Normally, the car buying experience is remembered as a long battle of attrition. Not the case here. I dropped by the dealership at 11 a.m. and was out the lot with my new vehicle by the early afternoon. Fast and friendly made this a pleasant and effective experience. Bravo. Another reason why I will continue to purchase Mazda vehicles.

Sarah Normand

Nov 30, 2015

Appreciated the complimentary free first service. Convenient to be able to book the appointment via email. Ken (at service desk check-in) was friendly and helpful. Service was completed in half the expected time so was ready for early collection.

Rachel

Oct 17, 2015

A few disappointing issues. My original appointment was canceled by the service department, and rescheduled. That's cool. In fact, I was offered a complimentary car to use while my car was being serviced. But, it actually was a rental car. Well, it cost me $11.00 for insurance(for my protection), I had to pay for fuel($13.50) for driving only 77 miles as the tank was not full when I received the car. AND, if I did not drive the car a minimum of 75 miles, I would have been charged a fee for each mile to make up the difference. I simply wanted to drive home from Mazda, only 9 miles away. Therefore, it would have cost me an additional $22.80(.40 per mile). Ugh!Secondly, the cashier dept. was quite inept and chaotic, and my paperwork was lost for about 20 minutes, before I could leave.Fortunately, Ken was our service rep. He was quite professional, and really a nice man. Thank you Ken :)

Rob

Oct 1, 2015

Usually when you enter a dealer and are looking for a car it feels like your entering a Lions Den, but that wasn't the case at Culver City Volvo/Mazda. I was helped by Rosie and she made my purchase a breeze. She actually listened unlike other sales people to what I'm Looking for? How much I can afford as a Payment? and What I could put down as down payment? She took that information and was able to put me in the Mazda 6 iTouring packaged with moonroof and Bose sound system. I honestly didn't think I was going to be able to afford it but Rosie and her team worked with me and Provided me with a low out of pocket cost and low monthly that met my budget the deal just made sense. I want to thank her and her team for their hard work and dedication in making this deal happen. I have already referred a friend over and they are excited in getting into a new car and working with Rosie just based off the great experience I had.

Marwin

Oct 1, 2015

I was helped immediately and my car service was finished sooner than estimated.

Maurice J. Jordan

Aug 29, 2015

since purchasing my CX5 2+ yrs ago I have been very satisfied with the service, the quality of work and most all my CX5... It's nice to finally see the dealership coming together with all the construction.The dealership in and itself is run professionally from the sales associates to the service associates and everyone in between... See you soonMaurice J. Jordan310-571-7719

Iwona Piekos

Aug 21, 2015

Great place to do your car service. Customer service absolutely excellent, Thx

Louie Shirase

Aug 8, 2015

My car was serviced on time without any trouble. My car has been running fine since then.

Babs

Aug 7, 2015

They got me into the car I wanted and then made sure that it was detailed to perfection, washed and gassed up and ready to go! All I had to do was move the contents of my former vehicle over.

Lopez

Jun 30, 2015

OutsatnadingGreat customer service 5 stars experienceCustomer friendlyVery Efficient

Lisa N

May 20, 2015

Outstanding Service from Joe and the entire team at Culver City Mazda. Thank you!Lisa

Zymoticus

Apr 23, 2015

Had scheduled service here on a new car, and everything went fine. They were gracious about an earlier cancellation, did the service more quickly than I'd expected, and the charge for it was consistent with comparable service anywhere. As car dealerships go they're operating out of a tiny chunk of real estate and are currently (as of April 2015,)renovating part of the site, but the only negative I can think of on that aspect is that the exit is not marked. Once your car is done, you've got the options of going the wrong way against what's clearly the service entrance, or going into an unmarked alley and winding your way around a couple of unrelated businesses before connecting with Sepulveda. They should put up a couple of exit signs - but that's a minor complaint. On the further plus side, it's just a block or so walk to Tellefson Park where you can lounge with a good book while you're getting your car worked on. All in all, a hassle-free experience, and they washed my car when they were done for no extra charge.