Central Maine Toyota reviews

Joe M

Oct 19, 2016

We bought a new Highlander. The experience was great. We ordered the car over the phone and spend less than 1/2 hour at the dealership. They followed up on all of the questions we had. It was a great experience.

John M

Oct 19, 2016

I traveled 122 miles to do business with cenral Maine toyota. Their professionalism was top notch. They are the only company I would ever purchase a car from. Nick, my salesperson was the best. My new car was ready to go when we arrived. All we had to do was sign the paperwork and we were on our way. We will be back.

jujub

Oct 19, 2016

I was looking for a reliable used car and knew the best place to go was to Central Maine Toyota to see Chris Albee. He went above and beyond to find the right car for me. Chris is a very knowledgeable ,courteous, and professional salesperson. Working with him was a pleasure and I will recommend Central Maine Toyota and Chris to my friends.

Jpcardillo

Oct 14, 2016

Made a appointment to see Ryan for Tacoma lease. I drove up with a rental car from Boston area to buy their Tacoma and go to my new home in Maine . Everything went smooth. No problems whatsoever. Top shelf people that work there . Love the truck and will always go back

chrissyp12

Oct 12, 2016

I bought my first Toyota here brand new in 2004... today I brought her in for a check up and at 12, she is starting to show some wear. I was told she needed a lot of work, and decided maybe I would look around. My credit isnt great (I just got my first credit card after some issues) Josh was super sweet... I told him that he was most likely wasting his time, but it didnt stop him. Josh was helpful without being pushy and at no time did I feel that my credit history was not worth his time. Nor did I feel that my being a woman alone changed the way he showed me vehicles. He found a car I loved... and by the grace of whomever... I was able to get the credit for it, at the monthly payment I needed. I cant even imagine how hard they worked!! I left crying with happiness in my amazing new car. I want to thank Josh, (Terri for grabbing him for me) and the entire Central Maine team for showing me respect, and working hard to get me my dream car!

The Macs

Oct 5, 2016

Phil Roy Is the salesman you will want to buy a vehicle from. He was very helpful getting us comparison information on the styles we were trying to decide upon. So when you stop into purchase a vechile make sure to ask for him. Bob McQuillan was also extremely accommodating with the negotiations, along with making the arrangements to get the vehicle to us within a couple of days. We can't say enough good things about Central Maine Toyota.

KAE

Oct 3, 2016

Chris Albee was great to work with and very friendly. He answered what questions I had and explained everything out for me. Chris and the Toyota team was able to work with me and get a 4Runner from another dealer within three business days. I am very happy with my experience and I love my new vehicle.

AshleyDCharpentier423

Sep 24, 2016

I'm a mom of 4 kiddos. I was driving a 2005 used Chevrolet Equinox that I had purchased whole sale from this very company two years prior and absolutely loved it! At the time of that purchase I only had 3 kiddos. So as you an guess I needed a vehicle with 3rd row seating. I had been eyeing the Chevrolet traverse for a few months at this point. The same day I had stopped by O'Connor's in Augusta but all they offered was brand new vehicles way out of my price range. So I thought to myself to check with the dealership I bought my Equinox through. I called ahead to see if they happen to have a Chevrolet Traverse in my price range and they did!! The salesmen, DEVIN LYSHON whom answered my call asked me a few further questions such as why I was looking to purchase at this time, what price range I was hoping to stay in, and what about the Traverse I liked. I explained to him that my main goal/concern was that I needed more seating for my 4 kiddos. He let me know he'd have it ready for when I got there shortly. Why I'm so excited to share my review is because DEVIN LYSHON went above and beyond and actually pulled a second vehicle that I had NEVER considered that better suited my family and I. I've always said I'll NEVER own a minivan but the one DEVIN had brought out was way beyond my expectations and way more practical. I fell in love with it!! To top it off DEVIN went above and beyond to get me in it!! He was extremely accommodating and attentive. I have since told many of my friends about Central Maine Toyata and DEVIN LYSHON!! Thank you so very much DEVIN!! My family and I LOVE our new vehicle. Every dealership needs salesmen just like you!!!

Horsegirl

Sep 21, 2016

Bryan James was courteous and efficient. Answered all my questions and the experience was smooth. I would like to thank the staff of Central Maine Toyota for their friendliness, courtesy, and knowledge. I love my new Tundra!

Mark

Sep 21, 2016

We went in to turn in our 2013 Rav and ended up leaving with two 2016 Ravs. We were obviously impressed. Financing was easy and service was exceptional.

Littlelam

Sep 20, 2016

When looking for my car, I wasn't pressured to buy the first car I was shown. I was asked what my favorite color was, if I had a preferred model, the sales rep asked me what I prefer without making me feel like crap because I had my own taste in cars compared to him.

wildbill

Sep 18, 2016

This is the 4th Tacoma I have purchased here...I would HIGHLY recommend this dealership to anyone....Very knowledgeable, courteous, professional staff......I will go back in future......

Eatonfamily

Sep 15, 2016

I have been script oval about buying a car from a dealership do to issues in the past dealing with companies just wanting high credit customers only but Devin and Jason went up and beyond to get me and kids a great reliable vehicle even with warranty definitely will be recommending them to everyone!!!

Ah4746

Sep 11, 2016

Had a great experience, the staff was very helpful, and I will continue to deal with them for services. I will definitely recommend them to everybody in the future.

NewHighlander2xcheckenginelightinfirstweek

Sep 10, 2016

Bought a 2016 highlander xle last weekend, the salesman was the only good part from this experience. Four days later the check engine light came on and my wife brought it to the service department, they looked it over and deemed it was the gas cap.....no big deal expect my son was late to practice. Two days later the light is back on again, was suppose to take the family to the lake but headed back to the dealership. Talked with the sales manager and he thought it would be something minor, great but why wasn't it fixed two days earlier. After believing it was something minor he proceeds to tell me they couldn't look at it today and needed to wait until Monday. I asked if it reoccurs again would they take it back and he's not willing to back his product.After two hours I finally got a loaner and went on my way. So I leave it there over the weekend and hear nothing on Monday, I call in the afternoon to find out they had to pull my gas tank assembly out from car and had no parts in New England, it was going to be another 4 days. I call the sales manager and he proceeds to tell me they are going to take the part off another highlander to replace mine. At this point I ask to exchange it for another highlander as I didn't want a "new" highlander with a major repair. He says Toyota doesn't like that and gives me the run around. At this point I email the owner and top manager and surprisingly never heard back. Tuesday I get the call they have "fixed" the issue and it's ready. My wife goes to get it and they give her a $25 gift car for our troubles, that was a slap in the face. I did get a follow to see how it was running which I thanked him for but told him I didn't have faith in this highlander anymore......In my opinion if they felt confident in their product they should have shown it.

Connerdavida

Aug 30, 2016

The sales man I had was more about socializing then waiting on me the customer..when you buy a $46000 vehicle you should be treated a little better. Very disappointed!!

trublue

Aug 16, 2016

This is the second Toyota that I have bought from this dealership. The reason I considered them for a second time was the exceptional ongoing service I received from Richard Rogers who was head of their service dept. for many years. My initial contact this time around was via phone with Patty, a warm, friendly and incredibly helpful employee who based on our discussion suggested that I contact Chris Albee, a Toyota salesperson. I was not disappointed. Although it was an incredibly busy afternoon when we arrived on the lot, Chris was warm, polite, patient and incredibly professional. Chris made the deal, paperwork and financial part of the process quite easy for us. I received a much better deal on trading in my vehicle than I had expected. He, the manager and the financial person stayed late (it was a Saturday) to help complete the sale and financing. Chris took the time to walk me thru setting up the bluetooth with my phone and gave us a brief tutorial even though it was 8pm by that time.I am so pleased with my new Camry and with the customer service before, during and after my purchase!! Chris Albee and everyone that I have dealt with at Central Maine Motors have been outstanding!!!

Diane123

Aug 15, 2016

This is my 4th experience working with Central Maine Toyota and they have all been positive. The staff is friendly and helpful and service is efficient and careful. I am a loyal customer and will continue to do business there.

MM

Aug 14, 2016

I purchased my vehicle from CMT because it was not available anywhere else local. Bob and Devin were both good to work with. I was told to come in at 0900 in the morning to do the paperwork with the finance folks. It was after 1000 when they actually showed up. My vehicle needed a couple of modifications and was told it would be ready for delivery on Saturday morning at 0900. Of course it wasn't ready when promised. Not only was the vehicle not ready but I was told there was also a problem with my financing...which turned out to be a paperwork error on CMT's end. My vehicle was finally brought over and delivered to me...and of course we needed to go get my full tank of fuel and it was still dirty. I would not recommend this dealership to a friend and would not purchase from them again. The best part about my experience is that I really like the vehicle I purchased and would highly recommend buying a Toyota...just not from CMT.

El123

Aug 13, 2016

Drove an hour and a half to sit there for 6 hours and not get called back about if my financing went through. Seriously lacks customer service. Nice people, but brushed me completely under the rug.

JASchools

Aug 9, 2016

We just bought our first ever Toyota towards the end of July and we LOVE IT! Josh Buntin was our salesperson and he couldn't have been more attentive to our needs. We told him what we wanted and what we didn't want. He took us to the Chevy dealer and over to the Jeep dealer but ultimately we decided on a Toyota Highlander. We even came back in the next day because we wanted to sleep on it and Josh understood that. Josh worked great with us and found us just what we wanted. Pat over in finance worked to find us the best warranty to fit our needs and now we are at ease knowing that everything is covered. We couldn't be more happy with our entire experience at Central Maine Toyota!

EM

Aug 8, 2016

Steve was great to work with! He was quick to return our calls, emails and to make sure everything was ready to go when we arrived. The whole process was very painless. I must say the cleaning department has to work a bit harder....while the car looked clean...it had spiderwebs on it, we found an empty water bottle in it when we got home and the area when you open the doors was filthy. We highly recommend anyone to work with Steve!

Tom & Fran

Jul 12, 2016

We purchased a vehicle here in Feb. 2016, three months later it was totaled in an accident. We decided to visit the dealership again in hopes of finding a replacement vehicle two days after the accident. Our intentions were just to look at our options. Josh was excellent in listening to what we wanted in a vehicle and was able to get us into a new car that afternoon! The finance team here was great also, they worked with us to stay within our budget, and we excellent with answering any questions we had. I highly recommend the team at Central Maine Toyota!!

Sherri and Ed

Jun 30, 2016

We have never purchased a vehicle here before, but it was our best experience and we would definately go back. Courteous staff/sale person, knowledgeable,efficient, not pushy, more than willing to work within your price range for a payment. Thank you!

DJlindie

Jun 23, 2016

I must say that our experience last week was unbelievable. Dreaming about the possibility of trading in our lease early for a larger truck. A discussion with General Sales Manager Bob McQuillan on a Sunday and I was in my dream truck two days later. A deal that I never thought was possible! It was the fasted, smoothest and least stressful experience we have ever had. Nick Souviney had everything we needed ready and it took less than 30 minutes to finish the paperwork and drive off the lot with our new truck. Thank you Bob, Nick and Central Maine Motors Toyota for the best experience in my 30+ year of purchasing vehicles.

xxxxx

Jun 12, 2016

Bought a new Toyota RAV4 hybrid limited SUV - very professional, courteous, efficient service in all phases of the car buying process. Easy and painless - there was no stress involved. My interactions with Jess McQuillan and Steve Maker were much appreciated.

RYANLOUBIER

Jun 8, 2016

I have purchased several vehicles from Central Maine Motors, and their customer service is excellent! Roger Veilleux and the entire sales department were a pleasure to deal with as always! I highly recommend going to Central Maine Toyota to buy your next vehicle.

AmandaFH

May 16, 2016

One of the best car buying experiences I've had. It was easy and painless. I didn't have to spend an entire day hanging out finalizing the deal like I have in other dealerships. I highly recommend salesperson VJ Tantoco when buying your next Toyota!

J. Koenig

May 14, 2016

We had a great experience purchasing a new RAV4 at Central-Maine Toyota. We love the vehicle and Chris Albee was excellent to work with.

judy

May 4, 2016

We had a great experience dealing with Nick Souviney. He went above and beyond making our visit pleasant and getting the best price available. We had purchased a new Toyota Camry in 1992 now has 240420 miles still running with no problems so we knew we wanted another Camry. Hopefully this Camry will be as good as the old one.

soontobedoc

May 1, 2016

I had an excellent buying experience at Central Maine Toyota! The staff is friendly and approachable and willing to go the extra mile! I would recommend this dealership.

cfortin_13

Apr 25, 2016

Rick Chaplin was fantastic! Great experience! He really worked with me to get the price I wanted! Loving my new RAV4! Would recommend this place to everyone!

TBeals

Apr 25, 2016

Roger was a pleasure to work with, very patient, offered advice, but was careful to let the decision by mine. Absolutely no pressure! I would certainly recommend Roger to others who want a professional working for them.

2mguy

Apr 24, 2016

Salesman, Nick, was very nice and did not pressure us. We have used Central Maine Toyota for service on our Sienna and are very satisfied.

dholmsencar

Apr 15, 2016

Very pleased over the years working with the dealership and service department which is why we continue to return to Toyota in WATERVILLE. We are now on our 5th car purchased here. We would recommend this dealership and its service department to our friends and family.

JMay

Apr 12, 2016

Chris Albee did a great time helping me find the right vehicle. He took the time to let me search through their 3 lots to find it. Would definitely recommend this dealership to all my friends looking to purchase a vehicle.

may brassbridge

Apr 12, 2016

Phil came in on his day off to sell me a car. He gave me excellent service. The dealership had large inventory . Everyone was friendly

Toyota1

Apr 2, 2016

Phil Roy did an excellent job meeting my needs for a Toyota. I would not hesitate to purchase another vehicle from this dealership. He met all of my needs.

Toyotafun88

Apr 1, 2016

Great place if you want maintenance done and can afford their prices. But would never recommend them if you have a real mechanical issue. Friendly people, nice waiting room and rentals are useless if they can not find and fix issues with vehicles.

TMac

Mar 31, 2016

Very helpful & informative. The young man was very polite & we felt no pressure to buy. We would surely recommend the dealership to others & Josh as a salesman.

Maine Guide

Mar 29, 2016

The sales staff at CMToyota worked hard to follow though on all the details of my new truck. I was taken by their honesty (something rare in this business) Very satisfied!

MD-RN

Mar 28, 2016

And the buying experience was great. We went there not planning to purchase. I was offered a test drive of the hybrid I was interested in (a new experience for me). At the same time, their manager test drove my 2015 RAV4 Limited to appraise it (and gave me a good deal). Though they did not have the color I wanted for the RAV4 Limited Hybrid, they searched for the closest one available, and we got that within a few days. Nick has been very accommodating and has been willing to answer questions.

Teach

Mar 24, 2016

This was a very positive experience. The sales person was thorough and answered all my questions. He was very knowledgeable. I appreciated no high pressure sales. I have been very satisfied with my purchase.

Paul

Mar 23, 2016

The whole buying experience was well beyond what I expected, from the minute I walked into the dealership. Would advise anyone on buying a vehicle to check them out.

Peesh1

Mar 23, 2016

The people we dealt with were very helpful and honest in their presentations of vehicles and options. We've bought three cars from the dealership over the years, especially when we lived within 20 miles. The service has been the best we've ever encountered in any dealership. They even programmed a new key fob for our older Grand Prix at no cost and we didn't even buy it there. Other dealerships get about $50 or more to do that.

lizg

Mar 21, 2016

My car buying experience was relatively stress free. The salesperson was knowledgeable, accommodating, and not pushy. He worked with me to help get the deal and the car I wanted.

Rory123

Mar 6, 2016

Went to Central Maine Toyota after being in accident with out Toyota Yaris. We needed a new car quickly, but didn't want to just take the first deal we saw. Chris Albee worked with my wife and I to find us the exact car we were looking for when others had not been nearly so accommodating. Mr. Albee was great to work with and we would certainly work with him again in the future. He walked us through every step of the process. He was even able to help us secure a rental car so my wife and I could both get to work. Chris went out of his way at every turn and even though the dealership was extremely busy he was very attentive. The service we received was exceptional. We would certainly work with Chris again.

Mark

Mar 4, 2016

These folks are as accommodating and straightforward as you will find in the business. I've recently bought a 4Runner and a Highlander and have no complaints whatsoever.

Andres

Feb 27, 2016

Working with VJ Vitaliano Tantoco was a smooth process, he and his manager were just great in giving us the best possible deal. My wife and I walked out from the dealership very satisfied

Jim

Feb 26, 2016

There was no pressure. Everyone with whom we were in contact was friendly and helpful. Rick Chap-plin was friendly, honest, and included both of us (husband and wife) in the conversation and decisions.

Bills2199

Feb 25, 2016

I bought a new 2016 Toyota Tacoma The first day I walked in the lot. Right from there they had me hooked. Friendly employees that don't try to push you into buying a new vehicle. They realize that this is a big purchase and want you to make the right decision.

blogan24

Feb 23, 2016

This is the second dealership I have done business with and the service was not like I would expect from a large dealership in Maine. I expected more from the employees and I was not contacted after my purchase about how I was doing or anything. I actually got the vehicle fixed beforehand and the vehicle is still not performing at its best. Although the business atmosphere can be focused on revenue stream, a more customer oriented experience should be enacted. Also I believe the sales representatives should be leaning towards who is purchasing the vehicle. Employees should be focused on either gender and what he or she wants. I feel as I went into the dealership and the focus was mainly on the men rather than the actual person that will be driving the vehicle.Among trade-in value, this dealership has never been valued at making the customer financially pleased in all my visits here.

techy

Feb 23, 2016

Met our needs. Got an e-price on the vehicle. Car and price were as advertised and represented. Nick very accommodating and friendly. Would recommend him to others.

artjourneys

Feb 22, 2016

I have purchased from this dealership before and this time, responded to an email regarding a vehicle exchange. Although I was skeptical, I went in because I trust the sales staff here and came home with a 2016 RAV4 with all the special deals the email mentioned might be possible. VJ is a knowledgeable and thorough salesperson, will go back to him when I buy my next vehicle.

JonBell

Feb 17, 2016

This was the best car buying experience I've had. The atmosphere and people were great. There was no pressure to make a decision and the salesmen was not the typical car salesmen. I would definitely purchase another car here.

Jennyls14

Jan 31, 2016

They treated me very well and they met my needs. Was very nice to do business with him. Love the fact that they had snack foods too. My son, husband and I both had a snack while we waited.

dr. no

Jan 22, 2016

In an impulsive moment I wandered into the sales area after servicing my 2010 Scion xB. I had no intention of buying a new or used car. I asked if they had any late model, low mileage Tacomas on the lot. I had owned a Toyota pickup several years ago. I was introduced to Marc Braddock and within an hour I had agreed to a 3 year lease on a new 2016 Tacoma 4x4 with a favorable buyout. Marc is a very genuine person, professionally and personably. This dealership is fortunate to have such a loyal, competent and engaging salesperson. Kudos to Owen also.

Anthony Sabins

Dec 31, 2015

My wife and I just recently went to Central Maine on a whim to look into the possibility of leasing brand new vehicles. This would be my wife's 3rd vehicle from Central Maine, my first. The one thing I dislike about buying vehicles is how long the process is! But the guys at Central Maine never fail to entertain. Our sales guy, Josh Buntin, is AWESOME! He's really funny and down to earth. We also worked with a sales guy named Mark who was very pleasant. We went in there with an idea of how much we wanted to pay. The guys put up with my wife's haggling really well! Our sales guys stayed there for us WELL past closing time. I still think they deserve OT! We eventually came to a number we could all agree with, and we went on our merry way. My wife has been coming to CM for years, and I can see why. We love Toyota, and we LOVE CM. Central Mainers for life!

Buddy

Dec 30, 2015

They were very friendlyThey were very helpfulAnswered all our questions to our satisfactionVery thorough with transactionLeft the sales experience feeling good about it

dannyproulx

Dec 30, 2015

My recent experience with Marc was as easy as I have experienced when selecting a new vehicle. His no pressure approach was refreshing and made me feel comfortable. He was able to get all I needed in little time which made the experience even more pleasant. Good Job Marc!

scottandlinda

Dec 26, 2015

We recently purchased our second Toyota from Roger Veilleux at Central Maine Toyota. We love his no pressure sales and the way he strives to get us the vehicle we want at the price we want.

2005 Camry

Dec 17, 2015

I recently emailed CMT about a new vehicle they had listed on the lot. They were fast in their response back to me with figures for the vehicle. I then called and set up an appointment to see and drive the vehicle. Although that vehicle was just sold they readily searched to find the right vehicle I wanted at the same cost and without some of the "extra" fees other car dealers used. I was told by Berlin City Toyota-Portland that they would have no 2016's in this model SUV available for 2-3 months, had added fees for Rust Protection and ID Theft Protection and the only thing available was to purchase a 2015 model. Central Maine Toyota and Les Moser the salesman made this experience very positive and I saved unnecessary fees. A big plus to Les Moser for his customer service for this purchase.

SuzyQ

Dec 10, 2015

It was a no pressure, easy experience to lease my new Toyota. Best dealership experience I've ever had.My salesman was very friendly and made me feel comfortable.

Judy & Dan

Dec 7, 2015

Wasn't pushed to buy now willing to work with us, and no doc fees. Car dealers take your key if your trading then keep the keys while they try to sale you. Not here! they only had my key when checking out My trade.

Nascar88

Dec 5, 2015

They weren't pushy! Easy to work with! Great experience!!! Josh was very friendly and the rest of the team was too! Wouldn't hesitate to recommend friends here!

Maineguide04979

Dec 4, 2015

My Truck Buying experience was excellent. No Pressure, easy to deal with, an Honest Salesman, Great pricing. Josh was impressive. Thank you it was great working with you on this purchase..

went7697

Nov 16, 2015

I'm very pleased with my experiences at Central Maine Toyota. Especially pleased with your Sales Associate, Phillip Roy, He was very knowledgeable before the sale and most helpful after the sale. I'd recommend Phil and Central Maine Toyota any time.Neil

Puppy

Nov 5, 2015

Josh B. went above & being any sales person I have ever dealt with, This dealership is 160+ miles one way from where I live but will definitely go back there when I am ready for a new car! All the employees where friendly, courteous & very helpful, love CMT??

TacomaGirl

Sep 2, 2015

I just purchased my 5th Toyota Tacoma and have been impressed with the service department in Waterville. Because of this experience I chose to purchase my 2015 Tacoma there and was highly impressed with the level of attention to my new vehicle questions and concerns. Phil Roy and the dealership business manager were enjoyable to work with. Thanks!

Chadhooddj

Aug 29, 2015

These folks go to work on what you are looking for and how to make it work for you and your budget. I had very low expectations on getting my dream truck but they made it happen for me! Thanks a million!

MD-RN

Aug 27, 2015

Marty was very knowledgeable. He showed us around for the choices available for the RAV4 2015. He explained the differences between the various types. When the color I wanted of the Limited was not available, he searched in other dealerships and found one, and it was delivered to the local dealership in two business days. When I had a question about the Navigation system update, he promptly answered with a reassuring response. The staff were all accommodating and respectful. I just wish their coffeemaker was one of those machines with single serve cups like Keurig or Tassimo, for those of us waiting for paperwork, instead of the regular coffeemaker, which, if not regularly used, can result to a stale and cold coffee.

nadztwo

Aug 26, 2015

inital sale was good. Once home. Discovered that the privacy cover for cargo area was not with car when delivered. Wrote several emails to both sales force and sales manager. All were ignored as if I didn't exist. I received all kind of communication prior to purchase , now none.

potato grower

Aug 25, 2015

It took several trips for salesman to manager before we could arrive at a price to trade for a new pickup, but we finally got very close to my starting offer. Took some time to make the deal. Very happy with the service dept as I have had my highlander and previous Tundra serviced there often. The salesman Josh did a good job going back and forth and was real friendly and we finally got the deal put together.

Rlb3687

Aug 25, 2015

Both Chris and Justin were extremely helpful without pressuring us to purchase a vehicle. Their knowledge base was great and they went above and beyond to meet our needs.

Old People

Aug 5, 2015

Dealership was very responsive to what we were looking for, and Josh was very helpful, courteous, and professional. Josh directed us to an option that had 1200 miles on it as it had been turned back in - no reason given. However it seems fine and it saved us on registration as it was considered a used car for that, even though we have all the new car warranties etc. Two things not as advertised. We did not get our full tank of gas as advertised. We didn't ask, but they didn't do it. Second, and more importantly it had a scuff on the passenger side door. We were told it would be buffed out. When I got home and looked at it from an angle, I could still see the difference in the finish. I called Josh and told him, to which he responded that they would do it again on my first service. Five thousand miles might be five months from now - this is poor service as far as I am concerned and ruins the whole experience. Will anyone remember, or was it written down, who knows. They should have offered to fix it immediately and should have provided a vehicle until it was done. No offer to do that. Oh, the leather seats are great.

Corgi owner

Jul 31, 2015

Always go above for me, treat me fairly and fit me in at anytime. I have arrived in emergency situations and they have always taken the time to service my car and take care of my needs. They greet me with a smile and enjoy our small chats. Definitely recommend!!

Reluctant Shopper

Jul 30, 2015

I was very satisfied with how I was treated at Central Maine Toyota. They had a huge selection of vehicles for me to choose from, and we were able to test drive several models. The sales person, Chris, was knowledgeable, friendly, and treated us with courtesy and respect despite our many questions. I would definitely shop there again.

Bruce Cust

Jul 28, 2015

Service people were very friendly and courteous. Very willing to be helpful. Whenever we take our vehicle to the dealership they are efficient and willing to explain what is being done and do it when they say they will.

fauwkes4

Jul 23, 2015

Everyone was friendly. We went two months earlier and Josh Buntin came out to help us. We were not ready to buy at that time and he still treated us good. He answered any questions we had showed us what we asked for. So when we returned we went to him even though he was busy with someone else he still made time for us and did not make us feel like we were a bother.

Gary123

Jul 20, 2015

Central Maine Toyota offers the best price and best service. They are an awesome dealership and I highly recommend doing business with them. You won't find a better dealership anywhere.

Melodie

Jul 20, 2015

Had such a great experience on the recent purchase of my vehicle. The staff was very friendly and helpful when it came to getting me in the vehicle I wanted. My sales associate, Don Davidson was amazing, funny and down to earth. He worked hard to get me everything I wanted in a vehicle. I will recommend this dealership as well as my sales associate to anyone that needs a new vehicle. We had such a great experience that my husband is going in today to try to get a new car.

Jill

Jul 16, 2015

Had a great experience at Central Maine Toyota- Josh Buntin was awesome. It was a very pleasant experience! I will be back when its time to buy another 4 runner!!!

mpm8582

Jul 11, 2015

What a great experience. My Sales Associate Josh Buntin went above and beyond to find me a great used car that was everything I asked for. Central Maine Toyota also worked hard to obtain me financing. Great experience. I would highly recommend Central Maine Toyota.

Rav4

Jul 10, 2015

Purchasing my new vehicle at Central Maine Toyota was a great experience. Marty Taylor is a wonderful person to deal with. He worked with me to help me get exactly what I wanted at a price I was willing to pay. It was a pleasure dealing with him. Thanks Marty and the rest of the team!

Corolla

Jul 6, 2015

The service center workers were able to solve a problem with our trunk latch which had been a mystery to other workers for over a year.

LoVenza,2015

Jul 5, 2015

The team was very responsive the minute we stepped In the door. They were extremely helpful and knowledgeable. Josh Buntin worked with the manager, Bob McQuillan, and the business manager, Patrick Woodside, to help us purchase the car that best fits our needs at a price we can afford. We would highly recommend this dealership and the folks who work there.

dawoods

Jul 1, 2015

cmtoyota has been a part of my family for many years. back when our vehicles needed to be family vehicles, it was a toyota. then the children grew up and again it was the matrix they bought and still own to this day. from ravs to camry's to tacomas. we've been there and done it. and now the wife has the truck she has always wanted, and me well, i got my life long want, my jeep wrangler. wife tells me its my last vehicle and its the one i own to retire with. so now let me chat about don davidson, who has a great sense of humor, to of put up with my grief and moaning, and battering for all these years. but i always managed to leave with a new hat. so be sure you ask for don and make sure ya leave with a hat after your purchase. oh i need to do a shout out here for terri in the service dept. she rocks! thank ya terri for going above and beyond for barb and me when we bring our vehicles in for service. thanks don and terri...denis & barbara wood

barbara

Jun 2, 2015

My husband and I came back to see Les Moser to see what a trade-in of our Toyota Sienna LE would be. We found the first time we went to Central Maine Toyota in Waterville, ME that Les Moser works for you and wants you to be completely satisfied with your purchase. No pressure, just honest work on his part. He is like a breath of fresh-air in dealing with a car salesman. We did a trade and again have a nice, new Toyota Sienna LE mini-van. We are very satisfied with vehicle and Les Moser's knowledge of the vehicles he sells. Thank you

iggygirl6

Mar 23, 2015

This was our second purchase of a Toyota from Les at Central Maine Toyota, and we ended up leasing a 2015 RAV4. Les is great to do business with and we will definitely be working with him again on our next purchase!

Tacoma Driver

Mar 11, 2015

I bought a lightly used Tacoma and am very pleased with my 'new' truck and with the whole experience at Central Maine Toyota. My salesman, Brett Collier let me take the Tacoma home overnight to be sure it was what I wanted. I heartily recommend Brett and the whole team at Central Maine Toyota .

fastbob

Nov 19, 2014

Everyone was helpful and pleasant. There was no pressure on buying while I was there on buying a new vehicle that day. I would recommend people to shop there for a vehicle

roy.engstrom

Oct 22, 2014

Was very pleased that the dealership was able to find us the make model and color that we wanted. Couldn't have been more pleased with the sales person (Russell Bradle). Thanks again for everything !

robinsnest56

Jun 14, 2014

Central Maine Toyota - what an awesome experience while purchasing my new Highlander! From start to finish the team at Central Maine Toyota were top notch. My husband and I worked with Don Davidson who was extremely helpful with finding us the right vehicle, the right color and every detail we wanted in our car. Thanks, Don, for spending time with us and understand exactly what we wanted and delivering the best service every step of the way. We love our new highlander and can't thank you enough. Robin and Michael Doody

NathanielKulik

May 1, 2014

The best customer service hands down. Every person is honest, eager to help, upbeat and creates a very positive atmosphere. I feel extremely valued as a customer and look forward to doing and recommending their service to others for many years to come! I couldn't be more satisfied with my experience. I work as a sales associate/customer service agent and know what is expected from consumers when dealing with big business but the representatives I dealt with made me feel like I was a top priority and I was absolutely blown away at how amazing my experience was. Four thumbs up!!!! (two for me and two for my friend who came and bought a new Toyota Venza 2 days later after hearing about how great an experience I had).

kKnight3327

Feb 7, 2014

Sales and service did as they said. This is my second time buying a new car at this dealership and will again. The finance department made it very easy to get the Toyota Motor credit paperwork completed and approved.

chanor

Dec 17, 2013

We have been doing business with Central Maine Auto since 1994. They are just the nicest people you would want to deal with. They listen to what you say and respond with understanding and what they can do for you. They do not use the old "high pressure" sales tactics that many dealerships continue to use. Central Maine Toyota makes you feel very comfortable and that you are a member of their 'family'. We will certainly continue to do business with them. On a scale of 1-10, they are a 15!!!

artjourneys

Sep 26, 2013

After being a customer of another Toyota dealership for many years, I found purchasing my new vehicle at Central Maine Toyota with Scott's open and honest approach to be much better than what I have experienced in the past elsewhere. The staff in the sales room is friendly and helpful. I knew the vehicle well before I drove it home and am very happy with my new RAV4. Central Maine Toyota has won me over.

sheilap2

Sep 16, 2013

Don was very up front and helped us even though he was extremely busy that day. We would go back. We have been there before and they gave us a good trade in value for my old car

jonezey4

Apr 17, 2013

Brett was overall the reason I gave such a great rating. His professionalism was over and beyond. I would definitely recommend someone to purchase a vehicle from this establishment.

katie207

Apr 4, 2013

Excellent service! I purchased a 2013 Toyota RAV4 . Our salesperson worked hard to assist us in our buying process and gave us a excellent deal that we couldn't refuse! Would reccomend Central Maine Toyota for you next purchase.

pdrouin

Feb 26, 2013

Marty is a true professional...extremely honest....very detailed....makes you comfortable during the negotiation process...highly recommend him to anyone...clone him!Paul Drouin

Grandmom

Apr 16, 2012

It was the best car buying experience that I have had in 25 years of being a car owner. The salesman was straight forward, not pushy and very patient. When I finally made up my mind he got me the car I wanted within a couple of days.

freytag

Jul 19, 2010

Good service -- the work gets done on time and well, and the folks behind the counter are friendly, straightforward, clear communicators who respect the intelligence of the customer. Some body work was pricey, but came in under estimate; all other work was reasonable.

imdaddy

Mar 10, 2009

$89.95 just to walk through the door at the GM service center. They misdiagnosed my vehicle, had me waiting over 2 hours, then charged me $89.95 for the 'labor' of hooking my car up to their computer. The dealership itself is very dumpy, and there hardly any customer service to speak of. The sales staff, while I was waiting, was completely inattentive. Last time I visit a GM dealer, period.

jkcs2007

Jan 27, 2009

Wow, what a great experience.The entire staff was very polite and courteous.The pricing was fair and honest.I would recommend this dealership to everyone.The best part is that they do not charge any phoney doc fees, that alone saved me almost $300.Great job guys.Bill from Oakland

davidrideout

Jan 22, 2009

Bought used 07 chevy impala. The tires were wearing on it. It was under warranty. they fixed the alignment and replaced 4 tires for free. I was very happy about that. 10000 miles later my rear tires are wearing again. Brought it too them. they said that it needed a rear wheel alignment. My take on it was that they did not even align it in the first place and they should do it right for free and put 2 ne rear tires on it for free also because my tires are warn very badly. They would only pay for half of the alignment witch was $70 they paid $35. And would not replace thee tires. This is why i gave them a bad rating. If you mess up something on someones vehicle it should be paid for by the dealer, no questions asked! Very disappointed with them. They never should have sold me the car in the first place like that. So called GM certified vehicle.

fshjr1

Jan 20, 2004

sell vehicles that are damage , and will not repair them.