Bruce Bennett Nissan reviews

Diane Johnson

Nov 4, 2016

Everyone is professional and friendly. Christina Magnotta, Declan Crocker-McClellan, Brian Fitzgibbons, and Ian Delong are all an asset to the Nissan company. They were all so attentive and informative.

CBenton

Nov 3, 2016

This was my first time leasing a car, and to be perfectly honest I was slightly nervous coming in to all of this since the scenario was so new. Paul and Todd made it easier than i could have imagined, slowly walking me through the process, being entirely transparent in all of the associated costs, and being more than willing to take the time to answer my many questions, not to mention taking me out for a test drive in the two vehicles I was interested in and continuing to educate me on the pros and cons of each while in transit. More than anything, what made this process so pleasant was the atmosphere; it didn't feel so much like there was a clear salesman and customer, but more like there was just a good conversation about interesting cars that just happened to end in a transaction. Overall I highly recommend this dealership, and I look forward to continuing business there in the future.

Fabe

Nov 2, 2016

Great experience. Jorge was excellent. He made sure We were completely happy with my purchase and did everything make that happen. Thanks again, Jorge.The Patrick family

TKaz21

Oct 30, 2016

I have worked with Christina and Jorge for two different leases. Both times Jorge set up the test drives and was very informative about what I should expect in the vehicle. Christina has the best personality I've ever been around. She makes leasing a car like hanging out with a family member. I love these two like long lost cousins and I will continue to go back for any car I need in the future.

an unhappy customer

Oct 29, 2016

Worst service dept. To deal with...they are not thorough and they take no responsibility for not checking your leased vehicle and expect their customers to pay for thkngs that should not be going wrong. Customers have to point out their own repairs ab lnly th to be told thedealer is not responsible for this or that. You have to pay for this and that and they dont return phone calls. Stay away! !,,,

Pegasus

Oct 29, 2016

Being courteous is a big plus. I live in Syracuse, NY. We traveled a long way to purchase this car. Most of my questions were answered. Alex pointed out the ups and downs of an electric car in a fair manner. Aldo Garcia was fair and straightforward. If buying a car, I would recommend this dealership to you.

lito1947

Oct 27, 2016

I purchased a new 2016 Nissan Rogue and I'm glad i bought it at this dealership. great staff and their sales team specially Aldo Garcia made it so easy that would go back to them again and again..

BB

Oct 25, 2016

Just picked up a 2017 Pathfinder and couldn't be more pleased. Jessie & Aldo worked really hard to make sure another pathfinder went in my driveway and nothing else. I have taken the time to stop into quite a few dealerships and Bruce Bennett has been the best. Nice facility, good selection, and a relaxed atmosphere make it easy to go home in a new Nissan.

Navymom#1

Oct 24, 2016

I have a Nissian Maxiama 2011. Love talking to Bill at the front desk. He's honest and very professional. He let's me know exactly how long the service will take whether it's over an hour or 20 minutes.

ffp

Oct 21, 2016

We have leased or purchased numerous cars over the years and continually come back to Bruce Bennett Nissan , It's a relaxed and professional atmosphere - the staff couldn't have been more knowledgeable or helpful in all aspects of the buying experience. I'd like to thank Amie, Christina, Paul, Jason and Ian for making the purchase of two new Nissans this week a pleasurable experience.

New Altima

Oct 13, 2016

Friendly, knowledgeable, great selection, low prices and rates - Also no pressure - I couldn't be happier. Brooke and Ian were excellent from start to finish - Great experience!

Mr. Mommy

Oct 9, 2016

Declan and Amie I read about on this site. I asked for Declan and Amie kindly offered to watch the 2 young boys as I took a test drive. Left that day with a new vehicle at a fair price.

Jmalc

Oct 4, 2016

I have never had such a seamless, no stress transaction than dealing with Declan and the Bruce Bennett team! They made everything very easy and I would recommend Declan and this team to anyone buying or leasing a car!! Great job!!

Shasha

Oct 4, 2016

I live in NY but travel to Wilton, CT to lease my cars. I do this because the experience is always a good one and the service is impeccable! This is my 5th Nissan and I believe I am a lifetime customer. The sales staff is so accommodating and Amie is a sweetheart who really tries to meet your every need. I highly recommend this dealership!

nissanman

Oct 3, 2016

the salesman Jorge Campozano was very helpful to me. also it was a pleasure working with Christina Magnotta to finalize my purchase of a 370 Z.

123456

Oct 2, 2016

low key, pleasant, back for third car in a row.made pickup quick and hassle freeno surprises or hard sale.honored Costco pricing.5 star

BB Nissan for life

Oct 1, 2016

Everyone I worked with made every effort to work with me and with my budget. This is my 3rd lease with Bruce Bennett, and there were no surprises. Everyone I encountered, from the receptionist to each salesperson (Ismail Ahmend), sales managers (Aldo Garcia, Jason Reis), finance manager (Ian Delong), were friendly and courteous. All were knowledgeable and answered my questions completely. Previously Christina Magnotta assisted me with financing on my prior vehicle. Now she's the General Manager. Congratulations! Ms. Magnotta did an excellent job closing the deal on my new Rogue.

Lovin my Rogue

Oct 1, 2016

I just purchased and/or leased my 9th car with Bruce Bennett Nissan. Their excellent staff always works very hard to meet my needs. Through the years (and the cars) they have repeatedly provided excellent service on the sales end and on the service end. I love doing business with them and I refer all my friends and family to them because I know the type of service they deliver and the quality of their product. They are always welcoming, friendly and caring, and they truly exhibit professionalism and integrity. Thank you Bruce Bennett Nissan. You Rock!

Cindy Lucian

Sep 30, 2016

We were greeted at the door with friendly and helpful people. Our sales person Matt Wolowitz worked very hard for us. He took care of all the details and saved us a considerable amount of time. We are very satisfied with our purchase of our 2016 Rogue. Matt and everyone we met certainly made our experience a pleasure to do business at Bruce Bennett Nissan.

Salty Dog

Sep 29, 2016

First you are given attention as soon as you walk into the showroom. It is bright and open - you feel like you are in a classy place. Oh before I forget - dog friendly! Wait until you meet Bentley! Buying a new care can be very stressful, however, you won't feel stress here. The whole team works with you - test driving, even let me go talk to the service manager Bob (who is terrific!) about which car I was interested in. Have fun and buy your car here!Chris Gilliatt

Jenny73

Sep 27, 2016

I absolutely had a great experience with Bruce Bennett Nissan.I came to their dealership with an issue with my Rogue.They diagnosed the problem with my car and gave me honest options for the repairs.I decided to purchase a new Rogue, I had several thousand dollars left on my prior Rogue, Ismail Admed helped me to get the best loan possible for a new Rogue. He also helped find me a cheaper insurance rate as well for the rogue. His kindness and understanding of what I was looking for and what I could afford made it a great experience for me. Thank You Ismail!!!!

Rob30

Sep 24, 2016

From the start as soon I sat down with Ismail he was professional and worked with me to get the right car. Addtioanlly spoke Amie about some of the lease terms that I had questions on and she was wonderful to speak to. If you want good service, professionalism and get the right car...go to Bruce Bennett. Will definitely be coming back for my next new car for me and my wife. Rob

Osvin Yanes

Sep 21, 2016

I had a bad experience in the past with my former car purchase. On the other hand, here at Bruce Bennett Nissan, I had a great experience! Even though there were a few challenges on my end, because of somethings I had to handle, Bennett Nissan was very accommodating and helpful. Especially my car salesman, Jorge. He really went on and beyond to help out and make everything run smoothly. I would definitely would recommend this dealership.

back pain free!

Sep 16, 2016

Christina Magnotta, general sales manager, is excellent to work with. She is fast to make decisions, a strong communicator and focused on ensuring customer satisfaction. The 2015 CPO Nissan Altima 2.5 S that I purchased is good looking, gets great gas mileage, is a smooth ride and a roomy car. However, the real reason I was attracted to it is the zero gravity seats. They support all stress points of the body and make long trips much more comfortable and totally free of aches. I've owned Hondas and Toyotas for 20 years and am glad I switched to this Nissan.

Paul G

Sep 16, 2016

I have been in retail sales for more years then I care to count (50) and Amie Bennett more then fits my idea what a person must do to be a sales pro. In thinking back one of the outstanding things that she did was listen. This impressed me as I find listening to be so helpful in the sale process I would also say she was very warm and sincere and this was so very helpful. I felt I have made a new friend. Paul G.

Fritzgestalt

Sep 14, 2016

Bruce Bennett Nissan has been around for many many years! There is a reason for that...they are completely professional, know what they are doing and sell a great product! Both Todd and Aimee (owners) are great people who care about their customers..their service department is very good! Whether leasing or buying this dealership is very high quality. You can ask questions and you'll get real answers! BTW i worked with Jaycee another terrific salesperson on their team!!! Aldo was most helpful too!

Wayne Dunn

Sep 10, 2016

I took my car in for service and I was greeted very politely and professionally by Jeff Chacua. The service department did a wonderful and a quick job fixing my car. I'm so very pleased with the work they did. As I waited I went into the dealership to talk with my salesman Ismail Admed. The best in the business. I also talked with Amie Bennett and Christina Magnotta, two very intelligent and stunningly beautiful women. I highly recommend this dealership and service department.

Erock007

Sep 9, 2016

I always have my guard up and don't trust any business. " where is the fine print", "how can this not be as good as it sounds?" Folks, I cannot find one thing wrong or anything or anyone to complain about at this dealership. The manager Christina Magnotta is amazing. She knows her stuff, doesn't beat around the bush and knows how to make me feel safe, important and deliver the best possible deal there is. She overlooks the entire operation. She wants to know everything about your experience at the dealership and does not accept anything less than stellar service. Heck, she even called for food for my pregnant wife while the car was being prepped for us. My friends and coworkers are always amazed at the great deals I get and I have sent some people there and they are hooked as well. The service department is always courteous, reliable and prompt in any maintenance I have serviced there. Oh, and I only go there to have the car serviced. Knowledgeable staff PLUS coffee, donuts, cell phone charging stations and Wi-Fi. This is my 5th car from them. Don't think I'm ever going to leave!

Jessica

Sep 7, 2016

Walked in with an amount to put down, great credit, knowing exactly what I wanted. Skipped right to finance, didn't need a test drive. It took 8 hours to buy the car. Brand new 2014 Altima. 8 hours, no explanation or apology. Not that there was any difficulty getting financing, and I settled for the color they had on the lot. I was given a link to fill out a survey, and when I responded honestly that I was irritated and dissatisfied and would not return, the saleswoman called me personally to tell me I was wrecking her review numbers. Would never return simply because of the service she failed to provide. Ridiculous.

janton49

Sep 6, 2016

I went to look at a new car to lease but had no intention of turning in my leased car yet as I still had a few months left on it. David Reyes-Guerra was so helpful in helping me to decide on what would be best for my wants and needs. He explained things very thoroughly when I did decided to go with the Rogue. I did have many questions about the whole leasing process and David was very helpful and patient through it all. I would definitely recommend Bruce Bennett Nissan to anyone looking for a new car.

Jamie

Sep 5, 2016

After leasing for some years through another company, I knew it was time to buy, and Bruce Bennett Nissan earned my business with a fair price on my desired car, as well as a very pleasant and professional staff. Brian Fitzgibbons is a great salesman. He made the experience relaxing and enjoyable. The car is great, but Brian's seemingly genuine enthusiasm and care for the customer had me sold. Christina Magnotta and Jason in finance were also an absolute pleasure to work with.

Dee

Sep 1, 2016

My lease was coming up on my car. I wasn't sure what I wanted next and was a little nervous but Paul and Aldo walked me through everything and made sure I was happy. This is my first Nissan. Thank you guys for being so helpful.

Christianbigy35

Aug 31, 2016

Christina Magnota and Declan listen to my needs and they deliver what I was looking for ! Very impress on they handle my request and at they make me happy with the car that I want !Been dealing with Bruce Bennet for almost 10 years and always been satisfied with the service but this time it was very different.Outstanding service, will always comeback to Bruce Bennet for an other car and will recommend this dealer for a great deal !!!

Tracey Owens

Aug 26, 2016

I was pleasantly surprise, to say the least, with my car buying experience at Bruce Bennett Nissan. From start to finish the process was handled with a solid mix of friendliness and professionalism. There was no pressure, haggling or slick business dealing...just a kind, sincere group of people helping me purchase a car.

Roland

Aug 25, 2016

Brian, Aldo, and Jason were instrumental in making our decision to buy our third car from Bruce Bennett Nissan. We were in conversation with four other dealerships at that time, and BBN was the choice that my wife and I easily made because of Bruce Bennett employees' unmatched customer service and professionalism. Thank you to ALL for the best quality service that you provide, and wish you the best.

Liz Delany

Aug 24, 2016

David Reyes-Guerra at BBN was a delight to work with. He and his staff made our experience both fun and educational while getting us an incredible deal. Not only was everyone attentive to our questions and needs but while sitting down with David, my fiances car was hit in the parking lot. Without asking further questions, Nissan's management sent his car into their detailing department and buffed out all scratches. I could not have asked for a better experience!

Dkolenik

Aug 20, 2016

Ismail was very knowledgable about the cars he was showing us and provided us with excellent customer service. I'd rate my experience very high in part to Ismail and his work ethic.

Fernando Rojas

Aug 19, 2016

Paul was very professional and got me the best possible deal. The process was quick and easy and felt as though I was buying a car from a relative.

ladygolfer62

Aug 19, 2016

I have purchased and leased several cars from Amy Bennett . She is extremely professional and truthful. I always leave happy. Her employees are helpful as well and very accommodating.Thanks Amy

Vinny M.

Aug 19, 2016

I came back to Bruce Bennett needing a new car after my 6 week old car was totaled. I spoke with Amie Bennett and met with Paul Pinto who made the whole experience easy and stress free.

Wayne Dunn

Aug 13, 2016

I had the BEST car buying experience of my life at Bruce Bennett Nissan in Wilton Ct. From my salesman Ismail Ahmed who was very knowledgeable, polite and just a wonderful young man to General Sales Manager Christina Magnotta who was so great to work with to Finance Manager Jason Reis who is the best in the business. Even owners Todd and Amie Bennett made me feel right at home. I would stongly recommend this dealership to anyone looking for a reliable car.

PieperKevin

Aug 7, 2016

I was genuinely impressed with the service of our Sales Rep, Michael Mason, who sat down with us for virtually the entire day to finalize our deal. The dealership was accommodating to trading in my old car, transferring the titles, and ultimately cutting out the need to go to the DMV.They also had a great financing option, so we were able to receive a nice rebate on the deal. Overall, very happy with the way management (Aldo, Christina, and Jason) took care of us from the very beginning.

Mzkingwood

Aug 1, 2016

The sales and finance staff are amazing. They went above and beyond to help me with the right vehicle and financing. I am so very happy with the addition to my family.

Happy nissan owner

Jul 23, 2016

Sales staff awesome. Best pricing around. Made the whole experience of getting a new car exceptional. Come here to get your car! I love the options package. Safety is important to me. This car has best ratings. I couldn't be happier!

Kirakork

Jul 12, 2016

Came into this dealership just to look around at the various models, trying to narrow down my options. With in an hour i was sold on a car. Ismail was kind happy and very knowledgeable about the cars they sell. From mechanical to crash impact information. I walked away with a secure feeling that i had made the right choice for my new vehicle.

Wayne Dunn

Jul 10, 2016

Ismail Ahmed is the most knowledgeable and friendly salesperson I've ever worked with. He took his time and went over everythink I needed to known about the car. He very patiently answered all of my quetions and I will highly recommend him to anyone looking for a car. Most importantly to me, he's a wonderful young man.

Donna

Jul 3, 2016

I would recommend this dealership and return for a new purchase- the entire staff was amazing- friendly - funny - I also must say a very attractive staff! I was treated like a queen- thank you - until next time!Happy 4th of July

reptar243

Jun 21, 2016

Great Service!!! great relationship, with customers. Fiance department worked with me. Very helpful and gave me best price in comparison to other dealers. Really love this dealership.

DevinG

Jun 5, 2016

Just bought a new car at Bruce Bennett Nissan, and could not have asked for a better experience! My salesperson was Paul and he was very friendly and accommodating to my busy schedule. He and his manager Christina made me feel very comfortable and at ease while buying my first new car. On top of that, the entire staff was incredibly friendly and all knew my name by the time I left! I was very please with my experience, and more importantly with my car! Would recommend this dealership and Nissan to my friends.

bradyms

May 31, 2016

This dealership is a class act from start to finish. I didn't intend to buy a car but I must say that I was so impressed with the service and expertise of the staff that I was sold. My salesperson was Ismail Ahmed and he was terrific, from start to finish. Patient, trustworthy, knowledgeable, enthusiastic. The whole experience was so pleasant.

Lydiab96

May 21, 2016

I had a great experience at Bruce Bennett Nissan with Ismail Ahmed. He found me a great used dark grey Nissan Sentra with only 17,000 miles on it for a very affordable price which I could finance. He made my family feel right at home, inviting us all into his office and offering refreshments! He took me out for a test drive to see what driving my new car would be like. He was very knowledgable, friendly, kind, and personable. Without him, I would not have found a great car that I love so for that reason, I am giving him 5 stars.

irishtwin82

May 17, 2016

The service was one of the best I've encountered at a dealership. I went to the dealership in search of a used Nissan Pathfinder. Michael Mason was my salesperson. He made the experience stress free. He was very knowledgeable about the vehicle, extremely pleasant and kind every step of the way. I was impressed by his honesty and professionalism.I also had the pleasure of dealing with Paul and Christina. All were very helpful. I would definitely recommend Bruce Nissan to my friends and family. Keep up the good work guys!!

Karin Quinlan

May 13, 2016

Ismail Ahmed was my salesman. He is very knowledgeable and extremely kind and helpful. I was so impressed with his friendly, honest manner and enjoyed working with him tremendously. Bruce Bennet Nissan is so fortunate to have him on their team and the result us that I purchased a Sentra. THANK YOU FOR A GREAT EXPERIENCE.

S0205

May 2, 2016

Called Declan,, Christina, and Bob Furman with an issue that was happening with our vehicle. Explained to Bob Furman understood completely what was happening, had the issue professional and promptly, explain all work done on pick also Todd Bennett was on top of the repair. Had a loaner vehicle waiting for me upon arrival

S0205

Apr 28, 2016

Walked into the dealership to purchase a second vehicle within 18 months , felt like family from start to finish , in the dealings with Declan , Christina, and Jason, Dealership very transparent everything known nothing hidden. VERY VERY TRUSTWORTHY

Ziggy7618

Apr 28, 2016

Great service and very helpful. Always shopped Bob Sharp and already bought 2 cars from Bruce Bennett. I bought around 12 cars/trucks from Bob Sharp.

Amjones68

Apr 9, 2016

Mike Mason was a great consultant. He was very thorough with us and understanding of our family's needs. Highly recommend him and this dealer!

Anonymous

Apr 6, 2016

This dealership seems friendly upon first visit, but will then proceed to complete every other step of the process incorrectly - from the financing, to picking up the car, to pressuring you throughout every step of the process to give them 5 star reviews, to following up with you after you purchased the car to give them more money because they estimated fees incorrectly on their part! Avoid this dealership and give your business to another dealership. You will constantly have to jump through hoops and over hurdles if you purchase a vehicle through this dealership.

gsouth

Apr 6, 2016

Positive experience, Very friendly Staff and easy to work with. Finance people were also very flexible in creating an affordable deal. Have bought several cars here and its always been a positive experiance

Billy.thomas74

Apr 4, 2016

Willing to go out of there way to get you in the ride you need and not a pushy person.able to go out of their way to make you feel good about the ride you want

Mike Kaelin

Apr 3, 2016

Great car buying experience. Provided accurate quote online, and an even better deal in person at the dealership. Christina Magnotta and Brian Fitzgibbons were among the nicest and most knowledgeable salespeople I have ever dealt with. I went on the test drive with Brian. He was polite and knowledgeable, but not pushy. He told me everything I wanted to know about the car and my options. Christina handled the financial aspects of the deal and was just as easy to deal with. She ended up giving me a better deal than the online quote just to "earn my business." I have purchased and leased a lot of cars over the last 20+ years, and I am constantly disappointed with dealers who give you a price online to get you to the dealership, but tack on additional "fees" and "charges" once you get there. This experience was just the opposite. They gave me a better deal in person than online, and there were no additional "fees" and "charges." They were a pleasure to deal with, and I highly recommend them.

Aj721

Mar 31, 2016

Respectful , courteous and they played no games. .. They did what it took to get me in a new car with no haggling ... See Christina she was great

Ba8209

Mar 30, 2016

From the moment I walked through the door I was greeted with smiles. The staff was very courteous, warm and welcoming. My credit wasn't that great but Michael Mason assured me that he would do everything he could to stay in my budget and put me in the right car. Together with Christine Magnotta, they both made it happen.

bassman

Mar 30, 2016

I had a confusing bill - letter from Nissan Corporation regarding my lease.I called Bruce Bennett Nissan and handled the situation within five minutes!!!I am on my second car with them and don't plan on going anywhere else.

Tiffany Nash

Mar 30, 2016

I will highly recommend Bruce Bennett Nissan to all my family, friends and anyone else on the market for a new vehicle!! A special thank you to Dave RG, Paul P. and Christina who helped me through the process! One of the best customer service experiences I have ever had. A+Tiffany Nash

mfrattaroli

Mar 28, 2016

Christina Magnotta and Jorge Campozano helped me with getting into a new lease. They are very professional with a great sense of humor. They made my experience from handing in my old lease and getting into a new one smooth and seamless. Excellent Job!

Sanya G.

Mar 28, 2016

Always have a great experience visiting this dealership. They are all warm and friendly people. Went to get my oil change and ended up getting a new car .Jaycee is an amazing person, happy to work with him.

Mommyworking

Mar 25, 2016

Was impressed by this dealership and Danny for a few reasons. First the car I saw online was actually there! Second was given an actual invoice via email prior to visiting so there was no need to haggle over price. And third, they were kind enough to allow me to put a deposit down on two vehicles to give me time to think about my purchase decision. Overall would definitely recommend both the dealership and Danny. This was the best used car purchase experience ever!!

Nissan Owner

Mar 24, 2016

Noticed vehicle was dented. Dealer salesperson Declan said they hadn't noticed. Said vehicle was being "detailed" but it was filthy inside..(cheerios, toast under seats). Took 4 1/2 hours at dealership. Once we agreed to deal the salesman disappeared for over one hour. They told us they only had one key for car until we argued then they reprogrammed another. Vehicle is nice, albeit dented (they dropped the price a little upon our insistence) and we had to pay a bunch of money to get it professionally cleaned inside. First Aid kit is missing which they said it was in the back as the car was Nissan Certified with only 22,000 mi on it. Poorly orchestrated experience with not great service. I would not recommend this dealership if I was looking for another car.

Jtes43

Mar 23, 2016

Dealing with Bruce Bennet Nissan has changed my view on the buying and leasing process. From the moment I walked into this dealership, I was treated with the utmost respect and extended the highest level of curtesy. They were direct and honest and at no point did I feel like I was being taken for a ride (no pun intended). The sales people, especially Christina and Seth, were a pleasure to talk to and could only be described as professional in every aspect. I will be returning to Bruce Bennet for future vehicles and recommending them to any person I come across in need of a vehicle.

Ralph Mercuro

Mar 23, 2016

I brought my Nissan in for repair work at their service department, ended up leaving there with a new Nissan. They are highly motivated to sell cars. They are willing to negotiate and provided a seamless transaction.

Vals_newAltima15

Mar 23, 2016

I just leased a new Altima. The customer service was amazing! The process of trading in my old car to getting into my new car was so easy & stress free. Plus now I'm saving money every month. I definitely got the best deal possible. I highly recommend Bruce Bennett Nissan.

johnosorio77

Mar 22, 2016

On to my third car so far and let me tell you the service is great, i will recommend this dealer to everyone i see, the people are friendly and they help with all your needs. Christina Magnotta is a great person, thank you for everything!!!!!

Howie

Mar 18, 2016

Yesterday my daughter and myself leased 2015 cars. We had the most amiazing service from ChristinaMagnotta, Christine Browne andJason Reis. They made our experience in buying cars a great deal easier and both Linda and myslelf say. THANK YOU! BarbSra and Linda SPano

Keith6671

Mar 13, 2016

I like to shop around for prices but my last 5 cars were bought or leased at Bruce Bennett .Owners and sales mangers always on the sales floor, they are not hidden in back office. This makes for a very pleasurable buying experience. The service center is always courteous, on time and they always let me know what they are doing ahead of time.

SeanO

Mar 7, 2016

I have been with Bruce Bennett since 2008 and I am now on my 6th lease. I have worked with a few different people and they have always had my best interest in mind. With this latest visit, I worked with Christina, Declan, and Jason.....By far one of the smoothest transactions yet. I was in and out within an hour the day I picked the car and on the day of delivery it took about 45 minutes total.....I would recommend Bruce Bennett (and have done so many times) to anyone looking for a car!! #BruceBennettWinsAgain

Fourladybugs

Mar 3, 2016

I got my first car - a Maxima - that went to college with me & took a beating but gave me 200,000 miles. Later in my 30's I bought a BMW, a Mercedes & Range Rover. The more expensive cars were headaches - expensive to maintain, expensive to insure, expensive gasoline! I learned my lesson!Brian was great - patient & professional. Also big shout out to Christina who saved the day and got my exhausted 5 year old a package of M & M's. Happy to be back home ????????

Will nuzz

Mar 3, 2016

This is the best dealership! I have come back 10 times over! Christina is absolutely the best, always returns my phone calls and gets me the best deal! Declan and Jason were both great! I highly recommend them!

Eagles25

Feb 29, 2016

Excellent car buying experience. We visited every dealer in the area and BBN was above and beyond others with price and customer service. Christina, Harry and Paul were very helpful and knowledgeable. Highly recommended.

ampeloso

Feb 27, 2016

I just entered into a new lease and Danny and Christina were very helpful. They were friendly and worked with us to help meet our needs. I walked in with a budget in mind and they worked with us to make sure we were satisfied. Both Danny and Christina made sure we were satisfied and would not let us leave until we were. I know that I will be a long tern customer of Bruce Bennett Nissan if you continue to have Danny and Christina on your staff. They were great. I will recommend family and friends to come to this location and work with them.

Doreen L

Feb 25, 2016

We just purchase a new car last week from Bruce Bennett dealership. Feel like we got an awesome, hassle free deal! Brian was terrific and very knowledgable about our car. He took his time with us to go over all the details. I highly recommend this dealership, I saw two other dealerships that day and Bruce Bennett by far was more knowledgable and professional. Jason from finance made all the negotiations stress free. No pressure at all makes a huge difference and Jason made it easy.

George

Feb 21, 2016

I showed up without an appointment and the staff did their best to accommodate me. They were extremely professional and friendly. I didn't feel like I was getting pushed, but rather helped. I definitely recommend Bruce Bennett!

Donna K.

Feb 12, 2016

This was the best experience with someone who kept his promise to do all to keep me as a customer. He went far beyond words.

Chris908

Nov 8, 2015

I visited Bruce Bennett and met with Paul Pinto with intention of leasing a new Pathfinder or buying a late model Murano. Of course, I got the expected traditional runaround (for the Pathfinder) Can't go any lower on price etc. I then asked about a used Murano, after being told they didn't have any late models. I asked about a 2014 Murano that was listed on the website. After pulling up the car on the website I was told it was not available for sale because an employee was driving it. Not available to see fine but not available to get a price???? I left did some homework online and got a price through Edmunds at Bruce Bennett for the Pathfinder that was $1800 less than my quote! I received an email the next morning telling me they would honor the price. However the run around I received from Bruce Bennett left a bad taste. Of course, everyone has to make their profit but dealer wouldn't budge on first price given no matter what I said. So I walked away and bought elsewhere. Also the push to buy new instead of used was very transparent and not appreciated.

John P.

Oct 6, 2015

Very friendly staff, new sale man was a pleasant and informative young man. He showed us around and took his time, not rushing us. Would recommend .

carolyn

Sep 29, 2015

I have never been to a dealership that was so easy to deal with. No pressure I would recommend Bruce Bennett to ALL looking for a great car buying experience

Tony centrone

Sep 13, 2015

My wife and I went yesterday to look at leasing the 2015 rogue. Priscilla took us for a test drive and she was fantastic, knowledgable, and great to work with. We also met with Christina who assisted with our final paper work and was great friendly and great to work with. We love this dealership thanks for everything Stephanie & Tony Centrone.

Kovacs2

Aug 30, 2015

Bought a 2012 Nissan Rogue yesterday. Had the easiest and most fun car buying experience ever! Seth Brown is an outstanding salesman! He took great care of us from start to finish. Christina Magnotta made financing a breeze! Sales Manager Mike made sure we were always attended to and kept us smiling. I would highly recommend this dealership and these staff members!

Paula

Aug 30, 2015

We were apprehensive not having to go through the car buying ordeal since 2003 butthe sales person we dealt with, Mike Mason, put us at ease quickly with his comfortable manner.Was straight forward, answered all of our concerns and worked with us to get us a great deal.Hence we recommended him to our neighbor who also bought.We are thrilled with our Rogues....

Eileen F.

Aug 28, 2015

the employees especially Paul Pinto at Bruce Bennett are AWESOME!! I went to the showroom in need of a new car and to be honest I had just left a dealership in Danbury that I felt like Was not taken seriously. The minute Paul came up to me he made me feel comfortable. I explained what I was looking for and needed in a car and he went over my options. While I was sitting in the showroom I had other employees ask if I want coffee or water and when Paul was doing the paper work the other employees would stop over and chat with me. I was not the biggest sale that day but the way I was treated by the team, I would never know it. I want to thank you all and I'm looking forward to a long satisfying relationship

abenaissa

Aug 25, 2015

Very professional staff, clear on their objectives and well rounded dealership. I spoke to Amy Bennett over the phone for 5 minutes and she sold me the lease contract. I sent my son to pick a color and test drive. Amy left the building and put Chris Brown in charge to complete the transaction, Chris did great job in handling this task (Test Drive, training on the use of functionalities and preparing all documents, insurance, etc...) I arrived at the building at 7:45 pm, the General Sales Manager greeted me and then Chris and I went over few things and handed me over to Christina Magnotta the Finance Manager. Christina was very knowledgeable of her products and was very helpful in completing the transaction without any confusion. Everything went very smooth, I will recommend all my friends and family to do business with this dealership. Thank you all for this wonderful experience, I really appreciated.

amoye

Aug 13, 2015

After sales was complete on June 6th. I received nasty unprofessional emails from my salesperson (Seth Brown). I communicated a list of issued with the vehicle and it took over a month to get some kind of resolution. As of today I contacted the manager to inform him of my concerns and have not received a response. I'm totally disappointed with the customer service.

rgillner

Aug 7, 2015

Extremely accommodating, no high pressure sales. Really worked with us to get the best price available. Sales person was congenial and sincere. Best car purchase experience I have ever had.

Shameeta

Aug 7, 2015

I have to say I am very pleased with going here. I was shopping for a used car. I dealt with Hector and Matt. I have to say both gentlemen were professional. I know Hector is a manager but he is one of the best in the business and he makes it work. If your looking for a used car go ask for Hector. My overall score on Hector (5), Matt (4.5), dealership (4.5).. Need more options fot used cars..

jfp1970

Jul 27, 2015

Just a quick note to say what a professional organization Bruce Bennett Nissan is. Just picked up my third car from them last week. No hassle service, pricing and a warm and friendly staff. You can tell from the moment you walk in that this is a family business that cares about its customers. I was even greeted by Bentley, the resident pooch! Id highly recommend this dealership to anyone in the market for a new or used car.

prichan

Jul 27, 2015

Bought a 2015 Frontier cursed from day one with warranty repairs. They finally were unable to fix my problem and have since refused to service my vehicle. Never again Nissan. Never again Bruce Bennett.

Password1

Jul 14, 2015

After leasing a new 2013 pathfinder, I started having issues with the electrical and transmission systems. Sometimes the car wouldn't start at all, but when I gave the error code to Bruce Bennet Nissan they claimed the error didn't exist and after bringing it in for service I was told there were no issues (this happened three times). On several occasions when I was accelerating on a highway on ramp, the transmission would go into "limp" mode, meaning I couldn't go over about 40 mph. No problems again when brought in for service. So why do I give one star, when it sounds like I might just have a lemon car? Well when I returned it with 12 months left on the lease, yes I paid it out early because I couldn't trust that my family was safe, a salesman indicated that the early versions of the pathfinder (first six months of production) had known electrical and transmission issues. No communication, no comments at service, no opportunity to trade in early for a deal, nothing. I wouldn't trust this dealership, and overall I have lost faith in Nissan. Hard to say, since I still have a 30 year old pathfinder running well.

JLB1116

Jul 1, 2015

I recently lost a company car and had to shop for a new one, many brands were part of my consideration set, and I visited many dealers. Can I tell you Bruce Bennett Nissan was a breath of fresh air, they were friendly, accommodating and respected my time away from my family (didn't waste time with nonsense offers) I can tell you after visiting 10 dealerships not 1 compared even the one I ended up buying a car from (another brand car as Nissan did not have a option that met my needs). Declan Crocker McClellan was so very helpful and supportive during my whole visit. I do regret that a Nissan didn't meet my needs at this time, but will be referring friends and family to him and will be back if a Nissan is ever in my future!

dsegers16

Jun 29, 2015

About two weeks ago, I went into Bruce Bennett in search of a new car. I didn't exactly need one, but was having trouble with my current one and was ready to upgrade. I told both Kerri Link-Demott and Christina Magnotta that I needed to keep my payment the same as I was currently paying, or else I would not be able to do a deal. After about a week of Christina calling just about every bank under the sun, she was able to get a bank to agree to a deal that would allow me to trade in my 2011 Chevy for a beautiful 2014 Nissan Xterra. I had already prepared for the disappointment of not being able to get a deal done, but Christina and Kerri made sure that didn't happen. I've had my new car for about a week now and couldn't be happier. I'm not sure this would have been a possibility at any other dealership in the area. Thanks Christina and Kerri for your help and kindness throughout the process. -Daniel S

Joanna D.

Jun 15, 2015

When we received bad news about our previous Nissan car from the great Bob Furman in Service, he directed us to Bruce Bennett Nissan's salesman, Seth Brown, who turned out to be a blessing. Seth, the consummate professional, calmly discussed our options and helped us sort through all of the details of buying a new/ used car..Seth has an amazing gift of divining what kind of car or truck best suits the customer. We really are so appreciative and impressed by Seth Brown.. Also, the people at Bruce Bennett Nissan Wilton CT We will definitely keep Seth's name handy and Bruce Bennett Nissan.. Joanna D.

Joanna Lee

Jun 15, 2015

My husband and I were so impressed with Seth Brown, our Sales specialist professional, at Bruce Bennett Nissan Wilton CT. He knew exactly what we needed and guided us through the sales process quickly and smoothly. He is an exceptional salesperson, uniquely qualified, and someone whom we will certainly use again for our future car purchases. We highly recommend Bruce Bennett Nissan Wilton CT.

TheRightFit

May 8, 2015

I am happy to report I found the perfect dealership, and particularly the sales person, Mr. Nissan (his real name!)) Benyamin, at Bruce Bennet Nissan past week in serious car search. After some pushy, less impressive experiences, Nissan Benyamin worked hard to find me what I wanted! First it was a matter of simply sitting in a car. I knew in a moment when it was not a fit. He listened and narrowed the search for me. He found me a low milage pre-owned certified vehicle that fit me! He did not waste my time or pressure me. He was a breath of fresh air! Everyone I came in contact with from Priscilla, a sales person with a great safety testimony for the Nissan Rogue I had chosen, to Christina, the Finance Manager to others I saw in passing during the process, made me feel remembered and welcome. I recommend Bruce Bennet Nissan and especially my sales professional, Mr. Nissan Benyamin! Bravo! And thanks!!

LadyZ

Apr 19, 2015

Today was the best day ever! I walked into Nissan to get an oil change and walked out with a brand new 370Z Touring! Hector immediately greeted me and answered all my questions. He then introduced me to Seth, who was very patient and informative as he walked me through the process. Christina worked nonstop with multiple companies until she obtained necessary financing with a great interest rate. Bottom line, I got the car of my dreams, full loaded, with lower payments than my existing loan...best day ever!!!

McKinney's Car

Apr 15, 2015

I was so nervous, but your staff made me feel comfortable!! I had lots of fun and laughs! I never thought spending money would be so funny! Thanks again guys

damnyankees

Feb 23, 2015

Over the weekend I leased my 3 vehicle from this dealership, and I have yet to have an issue or complaint. Friendly, professional, courteous, and I got a great deal - as always. They found me the exact vehicle I was looking for, and it arrived the next day. This is the 2nd vehicle we've purchased from them in the last 5 months and I wouldn't hesitate sending anyone I know there. They're the best. Kerri is a fantastic salesperson, Brian the concierge is the friendliest person you'll ever meet, and Dave and Christina in the finance dept always take care of you.

Adlandry23

Feb 15, 2015

About a month ago I was in an accident in which my airbags deployed and my car eventually was ruled as a total loss. In the week leading up to that, I came across Bruce Bennett Nissan only after finding out that the branch closest to me was gone. I submitted my credit application online in an attempt to see if I would be pre-approved and save time. I received a phone call from a woman named Teresa (sorry if I spelled it wrong) who was extremely unhelpful and very rude as if she didn't want to help me.. Which to be honest with you almost turned me away as a potential customer. It was at that point she transferred me to Mike Dady (because she felt I was being rude and not being responsive to her questions) who was extremely nice and able to answer my questions prior to me having to take a trip there. (Which for me is about 20-30 minutes) I had very generic questions requesting more information on things to do prior to arriving so I don't waste anyone's time. Once I arrived to Bruce Bennett Nissan, Mike greeted me in the front and then introduced me to Logan, my salesman. He was honestly the BEST sales person I've ever had. He had answers for every question I had and if he didn't know, had no problem finding out the answer and getting back to me promptly with a response. My credit is a little shaky at the moment and he was able to find a way to work in a price range I could afford and did all this with a smile on his face. It took a few trips for me before I drove off with a new car (after my previous one had been ruled a total loss) but Logan was exceptional in the way he handled the sale as well as communicating everything to me throughout the process. Whenever it's time to get a new car, I will certainly be looking for Logan! He is an amazing salesman and deserves nothing but praise for his work. I would recommend everyone not only to Bruce Bennett but directly to Logan.... Thanks again!!!

Icaporale

Jan 21, 2015

This is the third time I bought a car from Bruce Bennett, two within the last 3 years. They bend over backwardsto get what you want. I will always go back to them. Love them all!!!

chasballard

Dec 29, 2014

We had the great pleasure once again to buy a car from Bruce Bennett Nissan in Wilton. The deals have always been fair and the ongoing service absolutely trustworthy. That's why we have continued to come back for more Nissans to Bruce Bennett for more than 20 years. Honestly the service team with Bob Furman as our key guy has been the reason for always coming back up until now. Bob is still as hands on and dependable as ever but this time the buying experience with Kerri Link DeMott and finalizing the deal with Christina Magnotta was the top! Clearly the management team is doing something right to keep these caring, helpful and talented people on board for so long. We can recommend the entire Bennett operation without reservation and will.

Linda, Bill and "Alfie"

Dec 10, 2014

It was our first time at Bruce Bennett Nissan. We were greeted by Mike Iovino who had a great personality and very welcoming. Our experience with Mike, and all staff involved, was quite professional and very helpful in our decision on our purchasing a car. They took their time with the whole process and we were very satisfied with our purchase. Thank you Mike, all friendly staff and Mr. Bruce Bennett. It was a great experience dealing with you all.

JSasko

Nov 26, 2014

My buying experience with Bruce Bennett was exceptional. From my first step in the door, I was greeted with smiles, and the most important question I think could be asked, "How are you today?" Most dealerships I've been to, have always started with, "What can I help you find today?", now as we all know that's a great question to be asked, I felt it was more of a personal greeting. I was introduced to everyone with a handshake, smile, eye contact, and first name.My salesman Michael Mason was so wonderful to work with. He was knowledgeable, funny, witty, and answered any and all questions I had efficiently. He also introduced of to a wonderful woman Christina Magnotta. They made the perfect fit for me. As a female, I felt a little nervous buying another car, in fear that I may be tugged in the wrong decision, but not once did I feel any of that. Also, Bruce himself came down and introduced himself to me with a warm smile. I could go on and on about how wonderful EVERYONE was individually, but that would take a while, so I'll just finish by saying that the team at Bruce Bennett Nissan is amazing. If anyone is looking for a dealership with honesty and integrity this is the place to go. 5 STARS all around.Thank you Bruce Bennett Nissan! =)

dledina

Nov 25, 2014

I had a terrific buying/leasing experience at Bruce Bennett Nissan. Unlike many other auto purchase experiences, Bruce Bennett offers a particularly comfortable and no-pressure, no-nonsense experience. They are upfront and transparent with all of the numbers. Kerri DeMott, in particular, tells it like it is, and makes sure you have the benefit of all of the information they can provide. I leased a 2014 Pathfinder SL Premium from inventory. The amount quoted as "out of pocket" was precisely what I paid to drive off the lot, including tax, title, first payment and dealer fees. They answered every question correctly and with confidence. They worked hard and succeeded in meeting my requirements for the vehicle and for signing and delivery which made the process even better. Christina Magnotta is super-efficient and made money-saving suggestions throughout the process.If you are in the market for a new Nissan vehicle, there is nowhere else to go but Bruce Bennett Nissan. Also, Nissan has super corporate support for our Military and Military Veterans. Check out #ProjectTitan on YouTube and support our troops.

Jonathan cummings

Nov 23, 2014

After scouring the internet looking for an excellent used car I found it here, in fact I found numerous gorgeous used cars. After meeting with my salesman Mike Mason who I had spoken to over the phone about the car it was off to the races! Mike showed me the car, we went on a test drive and inspected the car. MIke's attention detail was evident and indicative of his training as a U.S. Marine. His excellent demeanor sealed the deal as I could not say no to a Veteran. The used car manager Hector was excellent, he made me feel like I truly was getting the best deal and not being taken advantage of like many people in the car sales business can and do. My final step was with Christina in the finance dept. Christina was the trifecta! After informing her of my credit rating and current offer from my bank she was able to beat it! I never once felt like I was the victim which I have in many other dealers. So would I recommend them? Yes, without hesitation. My local dealer here where I live is Curry, I drove 50 minutes away to this dealer to get what I consider excellent service from a rarity these days, a family owned business. And thank you Ting for the complimentary gas!

Michellepleo

Nov 19, 2014

Both the sales and financing were incredibly professional, yet personal and friendly. I have never been treated so kindly and patiently at a car dealership before. Thank you both Ting and Christina!

Phil4:6

Nov 18, 2014

We are very happy with our purchase from Bruce Bennett Nissan! From the first phone call to getting the keys, we were given excellent customer service. Our sales person, Josh Thomas was friendly, professional and patient in helping us find just the right car. We are happy with our purchase price and even though we already had our financing before we got there, they were able to beat the rate we had from our bank! I would definitely recommend Bruce Bennett Nissan and especially Josh Thomas to anyone looking for a new or used vehicle.

AStango2

Nov 6, 2014

Ting Ly helped me with my current lease and was extremely friendly and helpful. I did not feel pressured in any way. He was welcoming, patient, professional, and explained everything in great detail. The dealership was very clean and everyone was extremely friendly. It was a pleasure to be there and I'm very happy to be leasing with Bruce Bennett. I would most definitely recommend Bruce Bennett Nissan to any one that I come across. It was a smooth process and an overall great experience.

CMocete

Nov 3, 2014

I recently purchased a Nissan Sentra and was assisted by Pedro Espada. Pedro delivered excellent service, his knowledge of the cars, patients with my questions ( first time buyer) and professional demeanor made this a perfect experience. I really appreciated that I did not encounter any of the stereotypical car salesman antics.I will certainly refer family and friends to Bennett Nissan.

damnyankees

Oct 1, 2014

This is the 2nd car I've leased from Bruce Bennett Nissan, and I still don't have any complaints. This time I worked with Kerri DeMott (sales) and Christina Magnotta (finance manager). Both were fantastic to work with, and I left the dealership feeling like I got a great deal. Brian Fitzgibbons, who wasn't technically our sales person, pitched in because the dealership was super busy (it was the last day of the month), and he couldn't have been better. Added bonus - I needed a ride home from the dealership after I signed the paperwork and Bruce Bennett himself gave me a lift! Great dealership to work with, I'd recommend them to anyone.

rle13

Sep 30, 2014

I enjoyed my time at Bruce Bennett Nissan. The employees were very friendly and knowledgable. They make you feel comfortable and important as a customer.

Shelsonu

Sep 26, 2014

If it wasn't for Christina Mangnotta and Priscilla Urena I would have never walked out of there with my new Pathfinder. They did everything possible to satisfy me. I highly recommend both of them for your new vehicle purchase. This is my 6th Nissan purchase and 2nd from Bruce Bennett Nissan. They even picked me up from my home so I didn't have to inconvenience anyone to give me a ride to pick up my new pathfinder.

Cindyb55

Jul 29, 2014

We have been using Bruce Bennett Nissan for many years - They always work with our financial situation, are friendly, helpful, kind and courteous. I do not think we would ever get a car from anyplace else. Drove home new one last night - Great salesperson, Matt, great finance manager, Christina, and great talking to Amie Bennett!! Thank you all!!!

dlm67

Jun 19, 2014

Christina Magnotta goes out of her way to treat customers like family. Today she helped solve a very difficult problem with the Nissan Corporate Offices which NO ONE ELSE could solve. Thank you, Christina. It is service like this at Bruce Bennett Nissan and people like Christina who make Bruce Bennett an outstanding dealership.

jnicoletti

Jun 11, 2014

These guys will lie straight to your face to try and get you to pay the highest price possible. If you are prepared with your numbers in writing and get them to come down on their pricing, then will still try and stick it to you with hidden charges added to the final contract. They added vin etching and wheel lock for almost $400. These came with the car and should be part of the negotiated price of the car, but they try to slip them in as add-ons. They also add a ridiculously high conveyance fee of $499 for paperwork.... Really??. Do yourself a favor and hop over the border and purchase in NY where they are limited to a $100 conveyance fee. We dealt with Kerry in Sales.

Drv92

May 16, 2014

First time buying a car was a great experience thanks to Christina and Declan. Would definitely recommend this dealership & I will be back in the future.

SteveR81

May 6, 2014

I stopped in to Bruce Bennett Nissan in Wilton, CT to check out what they had for Pathfinders and other SUV's. My girlfriend and I went on test drives on several different trucks with Andrew Telusmar who was extremely helpful and knowledgeable (and very very patient). He was able to thoroughly answer all of our questions about each truck until we finally decided on the right one, a pre-owned 2013 GMC Acadia that had recently been traded in. The negotiation process with Mike and Liam went very smoothly as well and we were able to amicably agree on a deal in a short amount of time with no haggling, just a little bit of natural back and forth trading. The financing with Christina went smoothly as well as she was able to go to bat for us with various banks for financing. She ended up getting us a very fair deal. There was some hiccups with the DMV (I would expect nothing less from them and would be shocked if there was no problems with that fine taxpayer funded institution) but Christina and Priscilla were able to work with us over the course of a few days until everything was taken care of. They were extremely helpful in getting everything taken care of and I can't say enough good things about the entire staff.

legacy2021

Jan 18, 2014

By far the best experience I have ever had. Hands down they made me feel apart of the family which made the experience truly out of this world. I would highly recommend Bruce Bennett Nissan over any other dealership In general. Thank You all for your outstanding Service Excellence. The Nissan Juke NISMO one of a kind.

Sigep3114

Dec 23, 2013

Went there based on the holiday sales on their web site. After not working with our price range at all and questioning "why I would want to buy 2 SUVs", our salesman finally got a manager after trying to sell me an Altima and a Rogue(vehicles I had no intention of buying).The salesman never got a manager, until I told them I wanted to leave(they conveniently forgot to give me my keys back from my potential trade in). Some manager then asked me what I was looking to lease for. I replied "under $400", he replied "What about $399?" He got up, went to a counter, came back after 5 minutes with nothing new written on his sheet and stayed at the $399 offer. This is the point where we got up and left. Will not be coming back.

KellyGallego

Dec 18, 2013

This was the single best buying experience I've ever had! And I'm not just referring to car purchases. Every person who I encountered at this dealership was really kind, polite, helpful and friendly. They made me feel like I was the only client in the building. I worked with a salesperson named Jose Urresta, who was knowledgeable, patient, and just plain brilliant. He acted more like an auto purchase advisor than a salesperson which was really refreshing. I purchased a white 2013 Sentra SV, which I just love. I was able to get it at an extremely fair price. Jose could have sold me on the SL model if he wanted to, but he knew my exact needs and recommended I stick with the SV instead; saving me a few thousand dollars. That's honesty! I really recommend this dealership to anyone.

KimC

Nov 15, 2013

The employees at this dealership were fantastic to work for. Everyone was so nice and helpful looking into your best interest. This was my first time going here and I ended up buying my brand new car here and love it!

abrazors

Nov 8, 2013

Declan treated us with the up most respect, patience, and kindness. He was professional and extremely knowledgable. He was not at all pushy and was available to answer any questions. One of the best sales persons I have ever dealt with and an asset for this dealership.The cars he showed us were immaculate and exceeded our expectations. Their pricing was very competitive. I would highly recommend this dealership.

thekikman

Oct 25, 2013

I have purchased many cars in my days and not once did I ever feel comfortable with the salesperson......until now.Priscilla sold us our new Cross Cabriolet and she was wonderful. She new the car inside and out, always had a smile on her face, never made us feel hesitant during the negotiation period and was a complete joy to deal with. As a matter of fact, there was not a single person in the dealership that pressured us during the purchase and that included the sales manager, finance manager and even Bruce Bennett who spent a few minutes talking with us. It was a wonderful experience, we got a great car at a very fair price and we couldn't be any happier. I wont buy a Nissan any where else but with Priscilla at Bruce Bennett Nissan.

Dorite215

Oct 20, 2013

I can't put in words I feel about the job Christina did for me... She was friendly..nurturing...and fought for me like I was her family member... She is incredibly knowledgable and works as hard as anyone I have ever met......we need more of Christina's in the world... She made my experience enjoyable

agi123

Oct 8, 2013

Very poor customer service. Sale managers completely lack professionalism. I would never go back to this dealer again. Folks, stay away from this dealer. After, meeting with Hector and another sales manager I was offered a price which I didn't accept at the time. I called two days after and asked I they were willing to sell the car for the price which I was offered three days earlier, I was told that they had sold the car. I suspected that they were not being honest with me because they wanted to get more money for the vehicle and called right back from a different number and didn't give my real name, I was told that the vehicle was available but for a lot more than the price I was given at the time I was there.

joeylives

Sep 13, 2013

Absolute worst service I have ever received. From the first minute I dealt with a condescending salesman who knew nothing about the car I was buying and outright lied about a number of things just to make the sale. Then, even when I still wanted to buy the car, they pulled me around for 5 days before letting me buy it, saying they were too busy to have me come in and sign, and then that the didn't want to inconvenience their associate who deals with the loans, and when I told them they were inconveniencing the costumer they told me I just had to wait. When buying the car I then found more problems, it appears the "detailing" and "inspection" are just a total fraud and front. They sold me a car with absolutely no coolant and an empty radiator, and there were packs of cigarettes and scratch off tickets left in the glove box. When I tried to use the dealership warranty to get them to fix whatever the leak was it was the hardest process in the world. It took me over 11 phone calls and 6 unreturned voicemails to get it worked out, and even now I am not confident in the service I got. When I tried to contact Bruce and Todd to voice my concerns with the service I received, they too did not return any of my messages, so I guess that is where the rest of the dealership learned its lack of responsibility. Every interaction I had with this dealership was awful and I fully regret giving them any of my money, I suggest you stay far far away.

roguedriver13

Sep 3, 2013

I had a fantastic experience at Bruce Bennett Nissan this weekend. Ting, Aldo, and the rest of the team were extremely attentive and helped me trade in my old car and purchase a new Rogue. They didn't play any games (like many other dealerships), and the overall attitude of the dealership focusing on customer service and teamwork did not go unnoticed. They stayed past closing to get my paperwork done and detail the car so I could drive home with it. Bruce also made sure to introduce himself to me and see if I needed anything. I would absolutely recommend this dealership to anyone in the area looking for a new car.

bunniemom

Aug 16, 2013

First of all that morning my car died. I had to wait for it to be towed home. Then I had to get my 76 year old mom to drive me to a car dealership. I have two jobs so not having a car would be a nightmare.First I went to Honda of Westport because my mechanic said these cars are very reliable. Well I went there and they took me into the office before I could really even look at a car. I am not sure if that is there custom but thats what they did. I told them firmly what I could put down and what I could spend per month. The service guy tried to help but kept pushing for a lease car. After I told him a few times it would not work he flat out told me I could not be helped. I also felt like putting down 1000.00 dollars was not sufficient and I basically felt like I was too poor so they were not interested. I am not sure if they are used to the typical Westport clientele but they made me feel like I was some riff raff coming in the door. I was already stressed enough and I can not stand car shopping at all. If I could use a horse and buggy honestly I would!!! The other choice was Nissan so we headed to the office in Wilton. The reason being I just came back from a trip down south and rode in a Nissan. I like the car and felt comfortable in it. After getting to the Wilton office I right off the bat felt more comfortable. Everyone was very nice and friendly. The car salesman I was set up with was Joey. Not only was he nice to me but was very accomedating to my mom who uses a walker. He asked us if we wanted anything to drink etc.. When he sat down with me, he had some choices for me in terms of what would be a good fit for me. Everyone knows money is tight and Joey knew right away what would work for me. I was in and out in a matter of maybe an hour with a car. Joey worked with me and therefore I was more than willing to work with him. I am also in customer service so I understand how important it is to work with the customer, I do it on a daily basis. I do understand also that I did not have alot of money to work with but Joey and everyone there understood it too. That really makes a difference in this day and age no one has money to throw away. I even told the salesman at Honda that I had not gotten a raise in 2 years. He told me to tell my boss to give me a raise. I will give him the benefit of the doubt he was trying to be funny, but it was not. I was really stressed so I guess my humor went out the door. Any way Joey made everything so easy when I was ready to throw in the towel and beg and borrow rides to and from work. He did a good customer service representative does, serve the customer. I am easy going and let a lot roll off my back but not that day.... And you know what?? Joey saved the day seriously, it may sound corny but he did. On Monday when I came to pick up the car (all of this happened on a Saturday) everything was ready. How cool is that? I met with Christina Magnotta also, she handled all the paper work. Not only was she efficient but friendly. Everything was explained to me and then she asked me if I had any more questions. Again efficient customer oriented and friendly. Joey also connected with me again to make sure everything went smoothly which it did. Hang onto both of these people. From what I understand Joey is fairly new. He is AWESOME! I will recommend everyone go to Bruce Bennett Nissan.. Joey really took the sting out of something I hate more than food shopping. Thank you guys for everything!

horsecrazy14

Aug 15, 2013

Aldo and Ting both worked with me and got me a great deal and great quality! Everyone in the office was very friendly and helpful. Easy to communicate with and I always got quick responses through phone, text, email etc.. I would highly recommend this dealership to everyone!

RPCSSH

Aug 7, 2013

I had a wonderful experience with Aldo Garcia and Jose Urresta at Bruce Bennett Nissan. We found a used Toyota they were selling and our teenager was ready for her first car. They were very helpful and professional. They let us take the car to my cousin, who is a mechanic to check the car out by ourselves in fact. I was confidient that Bruce Bennett was selling us a decent older car that was road safe at least. A very nice dealership with great sales department.I highly reccomend if you are looking for a car go and visit them. (We also bought two Nissan's from them 2 yrs ago)

Eluv0316

Aug 6, 2013

A few weeks ago my car broke down and the repairs were too expensive to fix. I knew that I would have to purchase a vehicle and quick!. My girlfriend recommended that I go to Bruce Bennett as she purchased her 4 Nissans there and advised that they will take good care of me. I called and spoke to Theresa Weber who was very understanding and advised me to come in. With this unexpected event of my car breaking down I was less then prepared financially to have a car payment. When I got to Bruce Bennett, Theresa introduced me to Milton Martinez and advised that I will be in good hands! I told Milton my situation, my need and he made me feel at ease. When we went to look at cars in my price range Milton was there to guide me and even talk me down from test driving a car out of my budget. He then found a vehicle that was more to my liking and in my price range! Everyone was very pleasant and worked in my best interest, especially Milton Martinez who was there every step of the way! I will be recommending Bruce Bennett to everyone who needs a car! Kudos to the great customer service the staff at Bruce Bennett has provided Thanks again! Elda Villavicencio

michapok

Jul 25, 2013

What a pleasure to work with this dealership! After three months of waiting for a new Leaf from another dealer I found the car we wanted available at Bruce Bennett. I called and found out however that the car was actually being held for another customer, though it was his second favorite color choice. Priscilla (sales-person) told me to give her a day and she came through! She found the other customer's first choice of color in North Carolina, thus freeing up the car I was calling about. She always responded to my messages extremely quickly, even going out in 98+ degree heat to take extra pictures of the car inside and out and email them to me. They not only honored my trade-in from the other dealer but made all the paperwork go quickly and smoothly. We live in NY so there was extra things to sign but Christina the business manager made it easy and painless. I would certainly recommend this dealership and Priscilla in particular!

xxxxx

Jul 15, 2013

This dealership was a total scam. I went to buy a used vehicle they had advertised online. Took the car for a test drive and decided to put a down payment on the vehicle because I liked it. Before purchasing it, I talked to the salesman and the finance man about the history of the car, including the carfax. I specifically asked about the number of owners and if there was any accident history. I was told by both salesman that the car was never in an accident and only had one owner. They also told me that the car was a trade-in. I left a down payment on the car and was going to pick the car up in a couple of days when it was ready. The night that I put the down payment down, I went home and decided to lookup the carfax up on my own, only to find out that the car had been in an accident and had extensive motor damage and that the car was not a trade in, but was bought at an auction. I called the next day and they said that they never refer to Carfax. They refer to something called Autocheck. I have never heard of such a thing and even so, I was directly lied to and given false information in order for them to make the sale. I backed out on the car and they were apologetic. I was told that my down payment would be refunded. I called several times a couple of days after the refund was supposed to be given and was told it was going to take longer to go through. After one week of no refund, I called for a fourth time and was told that there was a mistake and "someone didn't do their job" after I had been guaranteed that my refund was put in place. At this point, I had to wait another week in order to get my refund. Each time I called the dealership, the receptionist told me that each person I requested to talk to was either "unavailable" or "making a sale". I would not recommend this dealership to anyone. They appear to be nice, but they are very sneaky and untrustworthy, Completely unprofessional dealership.

boughtacarholler

Jun 23, 2013

bought a used car here after finding a listing online. spent a few hours at the dealership purchasing, trading my old car, setting up financing, transferring insurance, etc - all of which were handled smoothly and supported by a GREAT staff. everyone working must have said hello at some point, and i cannot imagine a better experience at a dealershipkerri and christina did an incredible job - great energy, and definitely made the trip more interesting. i am still convinced they are twins.. but decided buying a car was more important than trying to prove it

Gmattas

May 27, 2013

After test driving the 2013 Honda Accord and Civic and Toyota Camry and Prius C, my fiance and I decided to stop by Bruce Bennett Nissan to test drive the Altima. We were almost certain that we were going to get the Accord, as we were both prior Honda owners, but we figured we should rule out the Altima before making our final decision. I am a NYC Firefighter, and a former U.S Marine, and my fiance is a Assistant District Attorney, so the last thing either of us wanted to deal with was with a typical pushy car salesman. As such, when Milton Martinez approached us we were both skeptical and to the point; we told him we just wanted to test drive the Altima. Nothing more. And that is exactly what he let us do. But he also listened to us and before we knew it, he had us hooked. He was extremely knowledgeable about the Altima and the Accord, able to compare and contrast the features and point out where the Altima was superior or at the very least equal. To make a long story short, we bought the Altima right then and there. We are extremely pleased with the car and even more pleased with Milton's professionalism, knowledge and straight forward approach. No haggling over numbers, just getting to the bottom line and making us feel like he was doing all that he could to make sure we got the best deal possible on the car. Thank you to Milton Martinez, who made this car buying experience pleasant and enjoyable.

RMERMCPA

Apr 27, 2013

I have been leasing cars since 1987 and this has been by far the easiest and most professional experience I have had.I leased a Murano CrossCabriolet and requested pricing by email. Not only did I get a prompt reply but it was the best pricing as well. I would highly rate the dealership as well as Kerri . She was professional and spent time with me going over every part of the car.

rtm516

Apr 9, 2013

As a life long Toyota owner, I didn't anticipate being swayed by the new Pathfinder. Not only did I fall in love with the car, our salesman, Milton, was terrific. He was incredibly knowledgeable about the vechicle, was patient, courteous, pleasant and professional. He sealed the deal with no stress, no games and no financial gimmicks. We would definitely recommend this dealer and Milton in particular to anyone looking for a new car.

soxie16232

Apr 3, 2013

Everyone at Bruce Bennet Nissan was very helpful and friendly. From pricing to customer service, my experience at Bruce Bennet was excellent. This was my second time purchasing a car there, and I look forward to continuing to work with them. I highly recommend doing business with Bruce Bennet Nissan!

captmorgan071

Mar 29, 2013

This is probably one of the best dealerships around. From the moment you walk in until you drive off the lot its a no pressure what do we need to do too make you happy attitude is second to none. OK, this is my 5th car that I am leasing from them but obviously there is a reason. This time around my sales person was 2nd to none..She is polite, friendly and knows her product! I would recommend her to anyone that is looking for a car. She did not pressure me into anything but helped me pick the right vehicle for me and my family. And from there the finance dept was fantastic. Christina is great! She took her time explaining everything and answering all and any questions without attitude, trying to rush me through just an easy experience. The dealership as a whole is fantastic and I really cant find a bad spot to say something negative about. If you are thinking of purchasing a car this is where you need to go!

tracy84

Mar 29, 2013

Richard,After only a few days with my new 2013 Nissan Altima, I have to tell you that I could not be more pleased with my car and my experience at Bruce Bennett Nissan. The car itself has already met and exceeded my expectations. The interior has so many wonderful features and the car drives beautifully. As happy as I am with the car, I am even more happy with my interactions with everyone at the dealership. First and foremost, I have to thank you for your time, thoughtfulness and attention to detail. You made the entire process straightforward and stress free. You happily addressed each of my questions, treated me as a valued customer from the very beginning and demonstrated with your humor and genuine kindness that you were truly looking out for me during each step of the process. I cannot thank you enough for your ongoing communication and attention to detail.It is also worth mentioning that virtually everyone I have encountered at the dealership (both in person and over the phone) has been helpful and kind. Christina did a fantastic job helping me navigate financing and paperwork, and Patti in the service department has already been helpful in arranging the installation of the environmental protection package. There have also been countless others who have either held a door open, answered a question, or called to check on my experience. Thank you again for making this such a good experience. As thrilled as I am about my new Altima, I am also excited that I will have the opportunity to go through this process again in three years when my lease expires! I would absolutely recommend this dealership and this car to friends and family!

mpmcmahon

Mar 28, 2013

Buyer Beware.I had a bad experience with them and frankly, am shocked by the way they do business.They did not have the exact car I was looking for on the lot, which was a two-year-old Rogue with satellite radio and a navigation system in it. They were very helpful at the time of purchase and offered to install those features into a car in order to make the sale.What they did was put in a cheap, unreliable after-market radio and navigation system, which failed within a year. When I brought the car back and asked them to fix the system, they told me I was on my own.

pcydylo

Mar 28, 2013

This was by far the best experience I have ever had at a dealership. I happened to stumble upon Bruce Bennett on a Sunday afternoon, and much to my surprise they were open. After entering their showroom I was greeted by a bunch of smiling faces and Richard Spelling approached me asking if my family needed any help. We joked around for a bit and test drove a new Maxima before returning home. Richard kept in touch with me the next couple days about a 350z convertible they had on the showroom and was extremely outgoing and straight forward the entire time. Bruce Bennett dropped the price substantially over the next few days and I am now the proud owner of an 09 350z Convertible. Richard Spelling was an outstanding employee, never being pushy or on top of you like you see at a lot of other dealerships. He was friendly, down to earth and a genuinely good guy. If anyone is thinking about a new Nissan or a used car I would highly suggest going and talking to Richard, you will not be disappointed. When it came down to payment, Christina Magnotta was an absolute pleasure to work with. She was beyond organized and was willing to work with you on whatever issue you might have. The entire process was very streamlined and down right enjoyable due to the high caliber of people who work here. Bruce Bennett Nissan is the best dealership around, and I urge even interested in a car to go here first.

mramos89

Mar 18, 2013

Christina & Jose are the best, they were extremely friendly and helpful from start to finish. Christina will do whatever it takes to find you the best deal. I really recommend visiting Bruce Bennett Nissan for your next car purchase and encourage you to ask for them. My wife and I were really pleased with the overall experience and will come back again.Maynor & Melissa

jwinters84

Jan 26, 2013

After being in contact with this dealership over the course of the past month, we ended up going in for a visit on 1/24/2013. We were interested in trading in a car that was having some mechanical problems that were getting to be too much to pay for with our current budget, but we were still paying off the loan from when we had bought the car. We were set up with Jason, one of the salespeople. Everything went as smoothly as possible, far beyond what we thought was possible considering our situation. Jason and Christine, the finance manager, worked together to crunch the numbers and get us a fantastic deal. While waiting for information to come in from the lenders, Bruce Bennett himself came over and introduced himself. He explained quite a bit of information to us, and showed genuine concern in working with us to get us into the right car for us and our situation. Overall, I am very impressed with both the staff, their inventory, and our overall experience. We picked up the car today and it is wonderful, I can't believe it's mine!! As long as we live in the area we'll be going to and recommending Bruce Bennett Nissan!!

heni3456

Dec 28, 2012

I own that House of Fins in Greenwich, CT.I wanted to make a change from Ford vans to the Nissan NV for our aquarium maintenance division. On my first trip to Bruce Bennett Nissan in 2011, I met Bruce Bennett (the owner) on the floor which was reassuring- especially given the size of the place(this is not a small dealership!). I bought 3 vehicles for my business that day. When there was a small "hickup" in the financing, the owner's son Todd Bennett came in personally to assure me that he would take care of everything, which he promptly did. This year, when it came time to add another vehicle to my fleet, I called Christina Magnotta in the financing office who directed me to my salesman Hector- after that phone call, I got a quote sent to me via email, and signed paperwork the next day- they made everything simple! There are dealerships closer to my business, but I will always be a loyal Bruce Bennett Nissan customer- Their customer service is second to none!

jodi9600

Dec 27, 2012

Matthew was recommended to me by a friend from work. He was fantastic. Best car salesman I ever worked with. Very nice, knowledgable and worked with me an my budget to put me in the best car possible. I will definately recommend him. Anthony the Sales Manager was also very helpful and did everything to make me happy.

igatner

Dec 13, 2012

I have purchased Nissan Murano and I cannot be happier with my selection of the car and the outstanding customer service I received at Bruce Bennett dealership. My salesperson Mike Davis was extremely knowledgeable and remarkably patient with me during the selection process, we test-drive EIGHT different cars before I made up my mind and decided on the model, options and color! The entire team, together with Todd Bennett was extremely supportive, caring and accommodating all my requests, questions, and personal situation, including complementary rides from my house to the dealership! The final paperwork took literally 15 minutes! I purchased a car that I wanted, at the best price plus I received an incredible trade value for my old!Thank you all for excellent and incomparable customer support and service!

PeteK

Dec 6, 2012

Based on my expereicen, Bruce Bennet Nissan carries a wide selection of automobiles with very competitive pricing, as well as, exceptional customer service... overall I had great experience and will most certainly return.

mfrattaroli

Dec 4, 2012

I went to discuss turning in my current Nissan and leasing a new 2012 Maxima. I sat with Ms. Urena, and she was very professional and courteous as she not only listened to me but understood my current situation and ultimately what I was looking for and I ended up leaving with a new car. My client experience in dealing with Priscilla was very pleasant; it was a smooth transition into my new vehicle.

james.pugliese

Sep 28, 2012

Extremely friendly, knowledgeable salespeople at this dealership. Kerri & Christina really helped me out. Ended up leasing a 2012 Maxima. The car is great and they got me financing when I didn't think I could. The price was right too. I would recommend these guys 100%!

mmanstrelli

Sep 3, 2012

My husband and I were out driving around and came to Bruce Bennett Dealership.We stop in and were looking around, when we were greeted by Surge. He was very pleasant and helpful. The dealership was not open at the time, but Surge walk us around to help us find a car we were looking for.Since the dealership wasn't open yet, this young man went out of his way to help us.That was the first thing that impressed us. Once we got inside we met Aldo and his brother. I found all the sales personal were friendly,and very thoughtful.We are from N.Y.Why we didn't go with a dealer from there we did, but we felt like they weren't at all concern about what we wanted. I think the sales guy must have had the runs or something.We spent more time alone at his desk, then with him.So we took our business some where else,Which is Bruce Bennett,I was very satisfied with this dealership.We would highly recommend it to people.They all went out of their way to accomodate us.Chistina was a doll, she finish the deal.We are very pleased with this dealership,this is the first dealership that went out of their way to help us with finding a car, and working with us on financing it.This is the best dealership around!!! Joe & Margaret Manstrelli

cdeering91

Sep 2, 2012

I bought my first car from Bruce Bennett Nissan on the last day of their 0% financing deal. I was very impressed with how accommodating they were throughout the whole experience. Signing the papers and choosing a good coverage policy was painless because they presented each scenario in a clear way that made sense. I'll absolutely recommend this dealer to friends and family.

eckmommy

Aug 7, 2012

I had a wonderful experience with Bruce Bennett Nissan and it's employees. I went in with the intentions of purchasing a completely different vehicle than what I ended up purchasing. Kerri spent most of her day with me because I took a long time to make my decision. She was very patient and was right there to answer all of my questions. Once the decision was made to take my vehicle home the same day, Kerri made sure to show me how all the functions in the navigation and Bluetooth system worked. Overall I left the dealership feeling so pleased and had the best experience by far. Kerri is a knowledgeable and friendly sales person and I would definitely recommend her and Bruce Bennett Nissan to anyone!!

harrylewis01

Aug 2, 2012

Our lease was up on my wifes 09 Maxima and she was interested into going back into a new Murano (she had an 06). Wade Meeker our salesman was able to find us the color combination that my wife wanted and we must say that the car is just beautiful. I had considered buying American this time, but had a in-depth conversation with Mr Bruce Bennett himself about this issue and was convinced that Nissan was still the product for us!

ccurtis92

Aug 1, 2012

Avoid this dealership if you can. I live 10 minutes away and was buying a new car but the customer service was horrendous. Not only did it seem like my presence was an inconvenience to them upon arrival, but as a 20-year-old college student, they did NOT take me seriously as a customer. The sales representatives were very rude and although I had explicitly stated the features I needed in the 2013 Altima, they were quick to dismiss the idea that buying the new model for a reasonable price was possible.Not only did they spend their efforts to talk me into an older model, ignoring my request, but both the sales representative, and eventually the sales manager were ill versed when it came to the differences between models. A 20-year-old girl with a few weeks of research knew more about the Altimas than either of the sales people. And on top of that, negotiations on either model were seemingly out of the question. On a 2012 model, their BEST negotiated lease was $3000 down and $180 per month. On the 2013, they neglected to inform me of the national deal of $2400 down and $214 per month, and immediately offered $4500 down and $280 per month if leasing a base model. To me, that was absolutely ridiculous.I went to Middletown, and they laughed before telling me Bruce Bennett's offer was insulting, and then agreed to give me one of the first 20 luxury 2013 Altimas (2.5 SL) in CT for only $1500 down and $250 per month in a 39 month lease. The sales team at Middletown is more like a family and every detail of that deal was absolutely flawless. There were no games, tricks, or hidden fees. Everything I needed was delivered on a silver platter by Middletown, whereas Bruce Bennett's response to negotiations was "we can match any deal, but it has to be within reason." Take my advice if you want to save yourself time, money, and to be honest, your sanity: go to Middletown! (And ask for Frank Fazio)

jamesbarrett84

Jun 20, 2012

While I was looking with a friend for a used vehicle, I noticed a Jeep up in their lot in New Milford that was priced to sell. With a few questions answered and their up front disclosure of the vehicle's history I was interested in taking it for a spin. Having "not so perfect" credit, I didn't think I was going to get anywhere with the financing, but HEY it never hurts to ask.With very little hassle, and very accomodating and friendly service I was up and running and now I am a very happy driver!! This is the kind of service I try to teach my employees!! WOW!Thank you very much!!!

Jspallina

May 7, 2012

This was my first new car, and I had shopped around at some other dealerships before coming in to Bruce Bennett Nissan. They had a great selection, nice showroom and Sebastian was a pleasure to work with. I really felt as though he was sincere and really cared- he was almost as excited as I was. We came in late and closed out the place on a Friday night, and we didn't feel rushed at all. It was a great experience, I would recommend Sebastian and the dealership to anyone.

BARZAK2

May 2, 2012

EXCELLENT ATTENTION TO CUSTOMER, AND DETAILS OF CAR. A PLEASURE TO WORK WITH, AND VERY KNOWLEDGABLE.THE EXPERIENCE MY WIFE AND I HAD WITH KERRI WAS TRUELY A PLEASURE. KEEP HER ON YOUR STAFF. THANK YOU DR. AND MRS. ZACHARY LEVY

angeltta

May 1, 2012

Great friendly service . I will permently go to them for all my car sales. I felt very comfortable there . Like family . Great priced cars .very good inventoi to choose

disjerseyboi

Apr 23, 2012

I recently leased a new vehicle though Bruce Bennett. My experience was nothing but positive. I worked with JR prior to visiting the dealership. He answered all my questions and made the process seamless. When I arrived at the dealership, my new car was ready to go. Thanks Aldo for all the assistance. Dave in the finance department also made the process quick and simple. Overall, my experience was great. Once again, thanks Jr putting this process in motion. I will definitely be back in the future.

smorris21

Mar 9, 2012

Recently went into the dealer to trade up my Armada. I recieved a fair price for my 04 Nissan. Chris was very knoweldgabe and atentive to my new car wants and needs. No other dealership is more "Family" oriented then Bruce Bennett Nissan when the OWNER himself Mr. Bruce Bennet was involved in my transaction! Well done! It speaks VOLUME to the dealership that CHRIS has been serviceing me and others for years! 25+ years she said she has worked there! HONESTY is what I liked most of the trasaction. Great job team Bennett!

damnyankees

Feb 27, 2012

I recently leased a 2012 Maxima from this dealership, and I couldn't be more pleased with the experience I had there. I dealt with Wade throughout the sales process (which was very quick), and then I dealt with Christina to handle the financials. Everyone there is knowledgeable, friendly, and, most importantly, honest. I would recommend this dealership to anyone.Thanks for the fantastic service so far. I love my car!Jeff

eflanagan

Feb 11, 2012

We have purchased and leased 6 cars from Bruce Bennett over 14 years. They have never disappointed us in any way.Today (2-11-2012) we leased a new Murano from Liam and handled the financials with Christina. As with all of the folks at this dealership, they are completely honest, knowledgeable and both friendly and respectful.Eugene FlanaganWilton, CT

ldlaustan

Jan 26, 2012

keith and christina were exceptionally professional, knowledgeable and personable. they really knew how how relate information on a level easily understood and had informative answers to all my questions. this was by far the smoothest and easiest car buying experience i've been through.

mjp1234

Jan 20, 2012

Maybe this is a way to get your attention. I am leasing my second Nissan from Bruce Bennett. The first one had a "bad" transmission.. It broke down after 20 miles and I didn't see the SUV for almost a month. I couldn't get out of the lease. So they replaced it. I traded in that one for a Maxima. That I hate. It starts on its own in parking lots, in my driveway.. any where it feels like it. Since Labor day the battery has died at least 15 times. Turns out it was faulty. Bob in service is the only one I will deal with there until I can get rid of this car. This will be the last Nissan I own. I have tried to release another car and they will not hear of it. Only if they roll the payments into another one. Strike three will not happen... So when this is up... I'm done. I would love to tell Bruce Bennett ., when I said I'm going to Mercedes his employee shrugged his shoulders .. like "who cares" ... Good luck to all of you there.Very unhappy client.

stoepps

Jan 11, 2012

Everything you need in car dealership in a family atmosphere. Everyone from the owner on down was extremely friendly and helpful. Would reccommend anyone that is looking for a car to visit this dealership.

JoePerun

Jan 11, 2012

My wife and I have purchased 6 cars from Todd Bennett and have been receiving service on our vehicles from Bruce Bennett Nissan for many years. Todd and his crew treat the costumer with only respect and honesty. Recently when my SUV needed service (which required leaving it at the dealership for a long weekend) Todd offered me a SUV loaner so my family wouldn't be inconvenienced. This behavior is not typical for other dealerships. When it comes to buying and servicing cars - there is truly no other dealership to go to. Todd and the Bennett Nissan family are aces! Thanks Todd! I will see you soon for car #7 and #8...Joe Perun

Alexis61

Jan 10, 2012

Sebatian was wonderful and patient with us. My daughter and I had just been an auto accident and he was very informative and understanding with our saftey concerns. His suggestions were spot on. We ended up purchasing 2 cars (Rogue and Sentra). Anthony really worked with us to reach payments that everyone was comfortable with. Christina explained everything that we were signing in wonderful detail. It was such a wonderful experience. I don't remember ever laughing so much and feeling so comfortable in a situation that had the potential of being awful and pressured. These were our 3rd and 4th cars purchased at Bruce Bennet.

magoon

Jan 2, 2012

Aldo Garcia had the best attitude of any salesman I've worked with, and overall the experience at Bruce Bennett exceeded my expectations. I wasn't looking for an Altima, nor was I looking for a Nissan, but I decided to shop them anyway -- and I'm glad I did. They are attentive, not pushy, well stocked, and have a great facility. I haven't gone in for service yet but the service center is the older Bob Sharp building, and if it's as good as it was when I used them in the 90s then I'm sure I'll be in good hands. The woman that runs the front desk, Andrea, always seemed to recognize me and know what was going on. I really like the car but mostly the price is right. This dealership deserves 5 stars.

legstrong33

Dec 29, 2011

On 12/23/2011 I leased a new 2012 Nissan Rogue S, from Bruce Bennett Nissan.Prior to this experience, I had no previous interaction with the dealership apart from a few friends telling me about their positive experiences. After my visit, you can count me among those with nothing but nice things to say.The overall look and feel of the dealership is exactly what youd expect from a dealership touted as one of the states best. Nissan has a great representation of their product on display, and the people are some of the best Ive encountered in this industry (and Ive had my share of negative experiences).Everyone at the dealership was friendly, and offered a freely flowing smile and welcome. As I was dealing with a new purchase, I really didnt need to interact with the service personnel or mechanics. However, I found myself engaged in conversations with both, just out of genuine interest for me as a customer.As for the people I actually dealt with in purchasing the vehicle, let me start with Amie Bennett. She can be described in one word amazing. I called the dealership and was lucky enough to be transferred to the Sales department where I began my Bruce Bennett Nissan experience. Amie was wonderful to speak with on the phone, and I felt as though I knew her before I ever set foot in the showroom. She has an air about her that screams confidence, and it seems to be derived from an absolute desire to satisfy the needs of her customer. She understood what I was looking for in a vehicle and in a dealership experience, and made it absolutely painless. She came to work during the holiday season, on a day off, just to be sure I took delivery of my Rogue, and that I was well taken care of. She also followed up after the holiday rush, so I certainly feel that this is the start of a relationship, not a one-time transaction. Shes truly amazing, and really knows her business.Liam McClellan professional as they come. Liam was multi-tasking, but never made me feel like I wasnt his number one customer. He was friendly and charismatic, and walked me through the process every step of the way. He was very informative, understands customer service, and was in line with the obvious "customer focus" approach of the dealership. He also knew the product very well, and was able to answer all of the questions I asked of him. I drove away feeling like an informed consumer, and did not have a question unanswered. He also dealt with my trade-in, and had me on my way in short order. He is the type of salesperson who believes in what he sells, so his obvious passion comes across in his presentation. His positive attitude is nothing less than contagious.Dave Stalvey knowledgeable, balanced, and well-organized. Dave was great to deal with as well. He knows the value of your time, and got through the leasing paperwork with a smile. He kept the flow of conversation and task completion as smooth as silk. I even learned a bit through our conversations, and cant praise him enough for his approach, and attention to detail. He somehow made the paperwork painless and enjoyable.

teriknipe

Dec 28, 2011

I went to the dealership this time for an oil change and a check up of my Nissan Altima. As usual I received a free oil change (came with free oil changes when I purchased it a year and a half ago). EVERY time I go to Bruce Bennett Nissan I get the most awesome treatment. I truly believe that the staff at Bruce Bennett totally realizes what customer service is all about. I didn't buy the most expensive car and I certainly didn't spend the most money but I ALWAYS get treated as if I am the MOST important customer that they have. It is a simple fact that most companies just don't understand....I may not have been the customer that bought the big ticket item but someday I will be and guess where I will go?? BRUCE BENNETT NISSAN of course! Oh, and by the way when they brought my car back to me....It was washed too! I love this place!

Local shopper

Dec 25, 2011

After shopping the tri-state area for our new Nissan we came back to our local dealership: Bruce Bennett Nissan. Their hours worked for us and they bent over backwards to accommodate our time line and wants in our new vehicle. Our salesman did his magic and came up with a price that we could agree upon, then went to locate the car with all the features that we wanted. In less than 2 days we were in our new car. A very easy and satisfying experience.

ccesca

Dec 24, 2011

I have had my Nisson Maxima for about 3 weeks now, and truly love everything about it! The dealerership staff was knowledgeable and friendly and not overly pushy as I had been looking for some time for a car to lease. Matthew Ansong was great at listening and providing me with my options and he went over and above to deliver what I needed. I couldn't have asked for a better sales person and on top of that he was truly a nice person! I would highly recommend this dealership and talking to Matthew!

msm2011

Dec 22, 2011

Recently bought a 2011 Xterra from Bruce Bennett Nissan in Wilton and the whole process, from beginning to end, was fantastic. Everyone was very friendly and open and the sales team made a real effort to listen to me and understand what I wanted and didn't want. Matt and Anthony were always very knowledgeable and responsive whenever I had questions, concerns, etc., and Christina was very pleasant to work with as well. I would say there was a real integrity to the way the whole team conducted business. No pressure, no unpleasant gimmicks or sales tactics. I got a fair price, I love the car, and importantly I came away from the whole experience as a very satisfied customer. I would recommend these guys 100%!

adriana711

Dec 19, 2011

Kerri was knowledgeable and extremely friendly. She made buying a car fun which is usually stressful. I would only recommend Kerri to friends and family. We have been with Bruce Bennett for more than 5 years and there service department is outstanding. They are quick, efficient and keep you informed. Overall this dealership is one of a kind.

Carolyn McKay

Dec 17, 2011

Recently, my car was involved in a hit and run. It ended up being totaled, so I had to find a "new" car FAST! A woman I work with recommended going to Bruce Bennett Nissan in Wilton, so it was the first stop I made in my search for a car that would fit my family's needs. I went there wanting one particular model car, but it ended up not being a good fit for my growing teenage son and 8 year old daughter. Kerri Link suggested trying out another model and we all fell in love with it. It was spacious, comfortable, and had more bells and whistles in it than I ever imagined I'd be able to afford. I couldn't wait to pick it up! When I was finally able to, a week later when the insurance check came in, Kerri spent more than an hour with me going through each of the functions of the car, which I had no knowledge of since I hadn't had to buy a car since 2003. She was thorough, funny, and very patient with me, answering all of my questions and helping me set up the car so that it worked for me and my family. I am so unbelievably happy that Bruce Bennett Nissan in Wilton, CT was the first stop I made in my car search, because it ended up being my only stop. Thank You! Sincerely, Carolyn S. McKay, New Milford CT

sentra11

Nov 23, 2011

I had difficulty ascertaining whether I was at a car dealer or with the diplomatic corps. They were most professional, polite, efficient - and many more positive attributes. No one tried to impose a sale. They left it to my discretion.What makes a car purchase even more rewarding is not only the quality of the car, but the experience of doing the transaction with respectful and respecting people.

wen86

Nov 21, 2011

liam, the sales man came recommended , I had been to a few other dealships before, at bruce bennett nissan,Liam was friendly ,pleasurable and not pushy! He walked me through ever detail . He made my car buying experiance completly comfortable. When it came down to discussing the payment options christine was amazing!! She was so friendly and personable:) I will highly recommend this dealership in the future!!

Karvelis

Nov 20, 2011

This is the third car I bought at this dealership since 2009. I had other choices, but I think the deal (a new Nissan Versa) was excellent, the car is unbelievable for the price, the salesman (Sebastian Merino) worked as hard as anybody to sell me the car (I was just looking to kill time and ended up trading my car in for a new one). Rich Grassi gave me a fair trade in and Christina is not only pretty and funny, but she is super efficient, fast, knowledgeable and tries to please the customer. She is just a great asset to the dealership. In addition, Bob Furman and Al Hubbard in service are terrific.I plan to buy my next cars here if Nissan continues to make quality autos.

J Scheckter

Nov 19, 2011

Have been a customer for over 10 years. Have purchased a GT-R,a 370 Z NISMO, a Titan crew cab truck and and Armada SUV all from this dealership. I buy the Nissan product because of the Bruce Bennett dealership. The attention you get after the sale is second to none in the industry. Everyone at the dealership has gone out of their way to be sure I have always been a satisfied customer. Every business in today's economy should be run with the attention to customer satisfaction you get from Bruce Bennett Nissan.

Cchapleau555

Nov 17, 2011

I'm 44 and have owned many different makes and model cars and dealt with many car dealerships, never once have I ever dealt with a dealership such as yours! It runs to perfection: the staff is impeccable with the professionalism and laser focus on treating the customer with 110% commitment, service and follow through! My whole life has been in marketing and sales! You guys are real lucky or management knows how to hire the right people! I can already say its not luck because the managers and service staff are also extremely attentive, patient, and personable! I bought 2 cars from you guys and just love them! I wish I discovered Nissan earlier. Although my car is an Infinity, it's the best vehicle I've ever driven, over BMW, VW, Ford, and Chrysler! You've turned me into a loyal Bennett customer! I'd also like to mention that the two sales reps that I have dealt with since discovering Bennett Nissan, Liam and Hector are simply Awesome sales professionals! Two guys who I can completely trust. They are both sincere and genuine guys. After I bought my infinity, Liam referred me to a wonderful shop called RDZ300 Motor Sports. This shop specializes in aftermarket modifications with the focus on Nissans and Infinities. I'm having the owners Scott and Rich modify my Infinity. When it's complete, I'll stop by and show it off!Thank you again, I'm saving my money to buy a Juke:)Truly yours,Chris "Chappy" Chapleau

tfurey

Nov 17, 2011

I would recommend Bruce Bennett Nissan to anyone. Everyone at the dealership provided my wife and i with a "First Class" experience. We will continue to do business with Bruce Bennett and also refer our friends and family.

mdellicarpini

Nov 9, 2011

Bruce Bennett is a dealership I would recommend to anyone. Our experience was a pleasure. Our sales consultant, Sebastian Merino, was very professional and showed much consideration and warmth for our needs. We came into the dealership as strangers and felt we left as family. He reassured us that we could contact him with any needs we might have. We are very happy with our decision in purchasing the Rogueand hope to do business in the future. We wish Sebastian the best of luck. With his professionalism and knowledge we are sure he will make many people as happy as we are.

Slawnserve

Nov 7, 2011

Most pleasant car buying experience we have ever had! Great people, great prices and a total overall great experience!Strongly recommend Bruce Bennett Nissan.... Customer for life!

Bluefishdb

Nov 4, 2011

When I came in looking to buy a new Juke, sales associate Eric Mansi was very straightforward with base price, fees, title transfers, etc. I had done my homework and knew what options I wanted. We quickly agreed on a price. The appraiser gave me what I'd hoped for, for my trade-in. And when it was taking a few days to find the Juke that I wanted, owner Bruce Bennett offered me $500 more for my trade-in, as a courtesy. EVERYONE at the dealership, from the sales manager, Anthony, to Christina in financing....was really on top of things. They returned calls. They initiated calls. When they finally found my Juke, in Maryland....they said that they would not just get it and drive it back to Connecticut. They sent a flatbed truck and my car had just 11 miles on it, at delivery. When I said I'd had my own financing lined up, they found me a better rate, by far. I wanted to build a relationship with a dealer when looking for a new car, and from this experience, I am certainly looking forward to working with this dealership. The owner takes time to chat with you. He's involved in the community, and when I asked his employees how they liked working there, they --all-- had positive responses. This is a great place to go look for a car....and to buy one, too.

bpc412

Oct 18, 2011

Brought my 2002 Sentra in for service so I made an appointment with Liam to look at the new Altima. We met and went over exactly what I was looking for as far as price & the features of the car. Went for a quick test drive, and when we got back they gave me a fair price for my car to be traded in, and they made the monthly payments work out in my budget. Everything worked out perfect. They had exactly the car I was looking for in stock. Liam took care of making sure the car got ready to go, and met with Christina to do the paperwork. That was just as easy. Drove off at lunch time with a new car. Whole process was awesome. Both Liam & Christina were fantastic.

dht1986

Oct 18, 2011

Extremely friendly, knowledgeable salespeople at this dealership. They have a varied inventory, are willing to take prospective customers out for long test drives, and are willing to negotiate on price. The process is really seamless from initial contact to test drive, to negotiation, to ironing out financing terms. You get the sense that they know what they are doing, and have a solid process in place. Bruce Bennett personally thanks you after you purchase the vehicle.

tmary41

Oct 18, 2011

I had a great experience at Bruce Bennett Nissan. I leased a 2012 Sentra for a good price and I love it! Amie Bennett and Bobby Jee were very helpful and professional. The entire staff is friendly and the showroom is comfortable and welcoming. Bruce Bennett Nissan has a very good on-line service for service appointments too. I highly recommend this dealership.

lsclafani

Oct 7, 2011

It was easy coming back to Bruce Bennett to buy my third Nissan when you can deal with an organization so professionally run. Christina and Aldo are wonderfully helpful and engaging...a pleasure to work with. And Amie made certain that all accommodations were made to facilitate the sale and delivery of my new car. Since I decided at the last minute to order tinted windows, and because my schedule did not allow me to easily return to the dealership for this work, Amie asked me if I would like the car delivered to my home upon completion of the work. And Aldo offered to bring it to me, 20 miles away, which he did on his day off! Talk about Customer Service!!I normally shop around before I make major purchases...but I did not do that with my last two purchases from Bruce Bennett Nissan. I highly recommend them to my family and friends.Lou Sclafani

bandb1982

Oct 5, 2011

Kerri was one of the best salesperson that we have ever had to deal with. We have purchase many new cars or the 30 years that we have been married. Never once did those salespersons respect our time and understood what a horriable job it is to purchase a new car. Kerri got and understood what we wanted and reacted. She did not make us sit around all day and use the excuse "I have to see my manager". She took charge and had us in and out with in our time that we slotted for this. We test drove and purchased all with in 2 hours. Then returned 5 days later per our request for pick up which was also done timely in and out. We got to the dealershipat 5 andwas out with our new vechile by 7. Financing completed and car gone over in great detail.We can not say enough about her professionalism and understaning her customers. Thanks to Kerri she has changed our minds about buying a car and I will stick with her on our next vechileHat off to her for a job well doneBonnie and Brad Neuman

labradog

Oct 5, 2011

The salesmen do a great job of finding exactly what you are looking for in a vehicle. This dealership always gives the best possible price and you don't have to haggle with 3 or 4 people to get the best deal. They are very friendly and professional.

ashleyencarnacao

Oct 2, 2011

Everyone who I dealt with was very helpful and very nice. The purchase was made extremely easy for me and I was very happy with the overall experience/purchase.

VerlanderC

Oct 1, 2011

This is the second new car I have purchased from this dealer and both experiences have been excellent: Straight forward negotiations, fast processing (deal close), responsive and fun to work with. Didn't feel like the cat and mouse game you play with some dealers. No surprises.

bkosovitch

Sep 30, 2011

Everyone at the dealership were personable, friendly and great to work with in finalizing a deal and taking delivery of my new Murano. They gave the best price and the service was first class. Also, Todd Bennett came in to introduce himself and thank me for the business which was a nice touch. I would recommend this dealership to anyone.Thank You Bruce Bennett team.Bill K

jfp1970

Sep 30, 2011

Bruce Bennett Nissan manages to take all the stress out of car buying. From my initial visit all the way to delivery, everyone at the dealership went out of their way to ensure my satisfaction. In additon to the no-pressure sales approach, Wade took the time to answer all of my questions as well as explain all the features of my new Murano. Christina went step by step through the financing process to ensure that I understood everything in the contract. Finally, Amie was there to follow up and be sure that all the loose ends were tied up and that I was completely satisfied with my experience and Bruce Bennett! Thanks again for everything.

maresco

Sep 28, 2011

This is our second time dealing with Christina and it was just as wonderful as the first time, she is extremely knowledgeable and very clear with all of the details,I would make sure to go out of my way to deal wth her and highly recommend her to everyone,Chip & Laurie Maresco

UserJan

Sep 25, 2011

Our experience with Wade, Hector and Christina were very pleasurable. It was like being with family who really cared about us all the way. Wade your technique as a salesperson was highly appreciated as you were not putting any kind of pressure on us, as a matter of fact you made us feel very comfortable and not feeling stressed out in this very important decision of buying a new car in the rough times that we are all going through these days.Thank you and we so appreciate all your good service at Bruce Bennett NissanThank you againJanet AvilesandPablo Aviles

ajklein

Sep 19, 2011

At Bruce Bennett Nissan, they are totally committed to ensuring a very positive customer experience. If there are problems or reservations, they listen and respond in a way favorable to the customer. This is the sixth Nissan my family has bought and serviced over the years from this dealership. Need I say more?

postsw

Sep 9, 2011

Buying a car at Bruce Bennett Nissan was a great. My salesman, Matt Ansong, was extremely knowledgeable and provided excellent customer service. I knew that I wanted a Nissan car and Matt Ansong made the entire experience easy. They had the car that I wanted at a price that I wanted.

Whumiston

Sep 8, 2011

My experience at Bruce Bennett Nissan was wonderful, everyone that assisted me was professional, courteous and knowledgable. I would recommed this dealership to friends and family.

cphaughey

Aug 31, 2011

I was absolutely thrilled with my experience at Bruce Bennett Nissan. The knowledge, expertise and efficiancy of all of the employees I worked with, made purchasing a new car easy and hassle-free. Amie was welcoming and made my overall car buying experience so positive that I have been talking about it ever since! I was welcomed by many of the employees and felt very much at home during my time there. During my test drive, Sebastian was knowledgable and thorough; explaining everything from the locks on the doors to the make of the engine (which I knew very little about, but completely understood after listening to his description). He also welcomed any questions I had and made sure that I understood everything about my car. Before making my final decision on the specific model of the vehicle I was purchasing, Amie and Sebastian made sure that I was happy with the features and electronics that came with my car and again answered any questions that I had in regards to my vehicle. Christina was thorough with her explanations of every piece of paper that I signed for my purchase that day. I was so pleased with how efficient all of the employees worked. My visit was shortly after hurricane Irene and all of the staff was running business as usual, and made my car buying experience easy and quick, which was exactly what I was looking for. I was also pleased with the color options the dealership offered. I honestly have never had my first choice in the color of my car before dealing with Bruce Bennett Nissan. My vehicle was immaculate when it was brought around front, and again, Sebastian explained everything about the car inside and out, including every single switch and button. I drove away with a brand new car that I never second guessed purchasing. I am so happy I worked with Bruce Bennett Nissan and look forward to purchasing cars through them in the future!

rruzek

Aug 30, 2011

First Class operation with friendly, courteous people. They have a beautiful facility and go out of their way to be helpful from the receptionist to the sales people to the owner.They combine the economies of a volume dealer with the service of an elite dealer.

ssorbello

Aug 25, 2011

Overall quality individuals who were indeed willing to listen to personal situations and negotiate the best deal for both parties. Walked away feeling extremely satisfied!

ET13

Aug 24, 2011

My experience was great. I wanted an Altima Hybrid to replace the one I had, and they were in extremely short supply not only CT but the entire Northeast. Amie spent weeks searching for one with all the extras I wanted. She was fantastic to work with. Once she found it, Eric was fast and efficient to get me through the paperwork and show me around the car. And Christina was an absolute pleasure to work with as we went over the financing details and additional paperwork. I was in and out before I knew it. I'd recommend Bruce Bennett and the team of Amie, Eric and Christina to everyone. I'll be going back in a year when my wife is ready for a new Murano.

tschoeller

Aug 24, 2011

My wife and I went to Bruce Bennett Nissan to look for a used Nissan Mazda.We did trade in our Subaru and purchased a 2008 Nissan Mazda. Our experiencewith our Saleman ALDO was very very good, excellent Salesman. All the peopleat the Bruce Bennett Nissan were very nice,friendly and very helpful we would go back to Bruce Bennett again in the future. we were very pleased with our experience with the Bruce Bennett Nissan Dealership.

danman2k4

Aug 22, 2011

After reading many good reviews about this dealership, I gave them a call since they are located right down the street from where I work in Wilton, CT. What a beautiful dealership! They happend to just have taken in a used 2008 350z which had all the options I was looking for in the car. Aldo, the used car salesman was a pleasure to deal with, we took a test drive and then afterwards I told him how much I was looking for in a trade (2003 nissan maxima) and what I was looking to pay for the Z. After about 15 minutes, I was given a solid trade in my maxima ($6,500) and my purchase price of the Z was $22k, far better than the crooks at Miller Nissan in fairfield, who didnt budge from their price of $24k for the same price, yr, and options. Best yet, I got the car certified pre-owned at 2.9% for 60 months! Have nothing but great things to say about service department "chris" made sure that a few annoying things with the Z were repaired promptly, after setting me up with a loaner car. My suggestion is if you are looking at Nissan's used or brand new in the fairfield county area, give them a chance, I am sure you will enjoy the experience with them as well. Best, Dan Maly

jwa012

Aug 22, 2011

I just moved to Connecticut and the check engine light came on in my Nissan Pathfinder. I went to Bruce Bennett to get it diagnosed. I was by myself, so I had to wait in their waiting room the whole time, but they have a TV, Coffee, Tea, and Water and they also have snack machines. Anyway, I waited about 30 minutes before one of the workers came out and told me they had diagnosed the problem and needed to run some tests. They told me the test would take an additional 2 hours and would cost $220. After two hours was up, I the same gentleman came out and told me which parts needed to be replaced and asked if I wanted to replace them that day. He explained that it would take another hour and he also outlined the cost and explained which parts needed to be replaced and why. In total, I spent about 4 hours there and I spent $850.00. I appreciated their professionalism and the way they kept me updated with what was going on with my car. I wish I wouldn't have had to spend so much money, but sometimes these things can't be helped.

dsirota

Aug 19, 2011

1. Now is the second time I've contacted Kelly Martin (two years ago I've purchased my first car at Bruce Bennett Nissan) and requested assistance in purchasing a new car. Her assistance is high professional and without any delays even over the weekend.2. Eric Mansi is highly knowledgeable sales person. He is very pleasant and nice.3. If someone asked me to grade Christina Magnotta, it would be not an easy task because this lady is awesome and her performance is somewhere between excellent and perfect.

stcagle

Aug 19, 2011

Matt Ansong was very helpful and a pleasure salesman to work with. I didn't gat the car I first wanted but I like my second choice.

geosis

Aug 14, 2011

I arrive at 2:30 IN THE AFTERNOON THEY TOOK MY TRADE AND I DROVE MY NEW CAR HOME SAME DAY IT WAS GREAT THE SALESPERSON Diego was fantastic and Christina made everything very easy

radio80wlad

Aug 11, 2011

Great experience. It felt like I was doing business with a really nice family in their living room. Salesperson I directly worked with - Sebastian - was very knowledgable and thorough.

fluffysmom

Aug 10, 2011

As someone who works in the area of the dealership, I was thrilled at the lengths that Amy and Liam went to to find us the right car with the money that we had to work with. Their honesty and forthrightness was very refreshing. There was also NO pressure to buy anything. We were given a car history report before we could even ask for it. I will certainly recommend this dealership to anyone looking for a car. I am completely satisfied.

woodman1975

Aug 9, 2011

I have recently leased my third vehicle from Bruce Bennett Nissan and have been very satisfied with all three vehicles, and the professionalism, customer service and expertise of all staff i've worked with. Both the sales and service teams have made both aspects of car ownership a positive experience! The Bennett family that owns the dealership as a tremndous reputation of honesty, value, and customer service and I have personally seen them go the extra mile to make a customer happy! If you are considering buying a Nissan and you live anywhere near Wilton- Do yourself a favor and vist Bruce Bennett Nissan.

darrvp

Aug 1, 2011

Aldo Garcia did a great job his customer service & people skills were excellant.I would definately recommend Aldo to friends & family. The service dept at Bruce Bennett Nissan needs to develop the quality of work that Aldo provides I found that dept lacking in service hence the 2 rating for quality of work.

jasugerman

Aug 1, 2011

I had the best experience shopping for my first new car at Bruce Bennett Nissan. Sebastian was the best salesman because he was super nice and not pushy at all (and very patient). I tested the Rogue b/c I wanted a small SUV. I LOVED it, but still wanted to check out the CRV. I didn't even know how much I loved the Rogue until I drove the CRV, which was half as nice in every aspect and more expensive...Ridiculous!! I'm so happy I decided to check nissans and SOOOOO happy with it now. I definitely got everything I was looking for in a car at the right price. I highly recommend everyone check out Bruce Bennett Nissan. Nissans have come a long way. My boyfriend just got the Acura MDX and although MDX is much bigger, the Nissan Rogue goes toe-to-toe with it as far as luxury. The service there was also excellent. Sebastian spent pretty much his whole day making sure I knew everything about the car before driving off the lot. He set everything up for me. I had absolutely no questions about the car when he was done telling me about it. So thorough! He even called a couple days later to see how I was liking the new car. They are so genuine there. I really felt like Sebastian wanted me to get a car I liked, and not just make a sale.

jherde

Aug 1, 2011

My daughter Kristen bought her first new car in her life and the overall experience for her and our family at Bruce Bennett Nissan was very comfortable, non pressuring, very professional and very customer orientated. We will buy our future vehicle purchases here and will recommend this dealership to any one who is looking for a new or used vehicle. Thank you again Bruce Bennett Nissan : Jim Kathy and Kristen Herde Croton on Hudson, New York

No Clowns Please

Aug 1, 2011

Usually I never take the time for this kind of thing-but Ive got to tell you-had a good experience here. First off, overall I liked not being taken for an idiot. I dont know what goes on in the heads of some salespeople. I just have to mention Sebastian and the crew made buying a Nissan painless. Right off, we negotiated on the price of the car, not the monthly payments (unlike GMC or Toyota salesmen-had to ask them 3 times "what are you charging me for the car?"-both were like 3k or more too much. Do they think in this day and age people dont research price? And dont try to talk people into leasing with this obviously flawed "technique". As if "see, you can afford so much more if you lease" Its not what I can afford, you clowns! You dont know what I make.Its what I want to pay for the car in question! Negotiate a decent price and the payments will take care of themselves. Duh! Are you listening Stamford Toyota and GMC??I doubt it-thats why I bought a Nissan.And dont get me started on Stamford Suburu, who's salesman didnt have time to let me test drive , had a heart attack when I mentioned "true market value", and informed me I better hurry up and buy because Japan wont be able to keep up with demand. What a freakin CLOWN. Seriously. And so, they missed out on a 20k sale. OK so its not 50k-but 20k sales add up. Sorry for the venting)So, if you want a pain free, intelligent sales experience, I highly recommend these guys. I will definitely do business with them again. And I would also like to thank Sebastian for following up with updating my GPS as promised. Keep up the good work guys,dont assume your customers are uninformed idiots, and you dont have to BS and lie to sell cars-you guys are proof of that. I know you made some money off me, but thats what makes the world go round-thanks!

chrissowle

Jul 30, 2011

I was greated by a gentleman by the name of Aldo as soon as I walked in the door I explained I had a car that I know wasn't worth much but that I needed another car he spent the next two hours going threw all the vehicles that I would be able to aford and he got me a great price for my trade in and an amazing used car that has had no problems at all... he was very patient and very helpful and funny as well. He had me laughing because he was very down to earth and didn't pressure me into anything like the many other car dealerships I've been to.. it was a great experience and have recommended him to my friends and family.

SeanLynnBollinger

Jul 30, 2011

I found my way to Bruce Bennett Nissan because I had previously purchased another car from a shady salesman at an even shadyier dealership in NJ called CarTec Enterprise, I was unable to keep the vehicle purchased at CarTec because it was continuously having problems and with the news that I had a child on the way I had to get a reliable car, thank to Aldo Garcia at Bruce Bennett Nissan I got a great trade trade in value for my previously problematic car as well as a great price on a beautiful used 2009 Nissan Maxima SV. I want to thank Aldo and the guys down at BBN for turning my nightmare into a very efficient 4 door sports car. Sean L. Bollinger

jaygbriggs

Jul 29, 2011

Let me first say that I don't sugar coat surveys. If I am going to spend the time on a survey, then you will hear exactly how I feel. With a father who has been in auto sales my entire life, I know a few things about car dealerships, and it takes a lot to earn my trust and business. Therefore, what follows is no free reward... it has been earned!My wife and I have owned or leased many Nissans over the years. Actually, we have had at least one, if not two Nissans, in our driveway for the past 17 years. After 3 Altimas, a Pathfinder, 2 Titans, and a Rogue, it was not a diffiuclt decision to decide we wanted another Nissan. The Quest we just purchased is our 8th Nissan in the past 17 years. Over those past 17 years, we have dealt with Bob Sharpe Nissan, Countyline Nissan, Crowley Nissan, Bruce Bennett Nissan, Wilson Nissan, a Nissan dealer in Houlton, Maine, and a Nissan dealer somewhere in Virgina. After so many years of dealing with seven different Nissan dealers, time and time again Bennett Nissan has won us over. Bennett Nissan's customer service is far superior to any other dealership we have ever been to. From Sales to Service to casual conversation with Bruce the owner, there is no doubt that the Bennett family and employees truly care for their clients. With this recent purchase we had the pleasure have working with three very impressive members of teh Bennett "family." Having had previous success with Todd Bennett,Bruce's son, I began by emailing Todd to tell him we were interested in a Quest. He responded to my initial email within an hour. He proceeded to find us the perfect vehicle and beat the price offered by another Nissan dealer. Already having my trust, I was able to reach out to Todd, find a vehicle, agree on a price, and set an appointment for delivery in under 24 hours.When arriving at Bennett Nissan, Todd had already hand picked Matthew Ansong as the saleman that would greet my wife and I. Matt is a young personable, professional, efficient salesman who not once pressured us in ANY way. He was very knowledgeable and gave one of the most thorough tours of a vehicle that I have ever received. Matt showed us the vehicle, allowed us to test drive the van, answered every question, made us feel comfortable, and even played around with our sons who were along for the ride. Matt is a great asset to Bennett Nissan, and I look forward to getting our next vehicle from him as well.While waiting to do the paper work my wife and I were greeted by Bruce Bennett. I had met him a few years ago when making a prior purchase, and it was great to reconnect with Bruce. It's not that often that the owner of a dealership is available for help, let alone making his rounds through his showroom to simply say "Hi" to his guests. It's one more thing that makes Bennett Nissan stand out.The paperwork signing can often be overwhelming and stressful. Dave Stalvey, the finance manager, made this process easy and clear with everything already prepared and laid out to discuss in a logical manner. His personality made him a pleasure with whom to work.Upon finishing our paperwork and making our way to our new vehicle my family and I saw Amie Bennett. It has been years since my wife and I were introduced to Amie, and I would never imagine she would recognize us. On the contrary, Amie did walk past us with a very friendly greeting and smile. I'm sure didn't remember our names, but it was clear that she recognized us as familiar faces from that past and that made us feel good. It is so often these little things that make positive, memoriable experiences.As we piled the kids into the new family van, Todd Bennett came out from the front of the showroom. He simply wanted to wish us well and thank us for working with Bennett Nissan. When was the last time the general manager of a dealership rushed out to tahnk you?I know, this has been quite long winded. But here's the truth of the matter. If you are looking at this sight and reading my review you are abviously serious about getting a car. I'm telling you, you will love working with Matt, Dave, and the Bennett family from Bruce Bennett Nissan.

JUDITH DIMARTINO

Jul 26, 2011

I HAVE HAD WONDERFUL EXPIERENCE WITH BRUCE BENNETT FOR MANY ,MANY YEARS. THE SERVICE DEPT. IS TOP OF THE LINE. (ROSE AND BOB ARE THE BEST THEIR IS. ALWAYS UP FRONT ABOUT REPAIRS . HONEST AND VERY FRIENDLY. CHRISTINE BROWN WHAT COULD I POSSIBLY SAY ABOUT HER. I LOVE HER!!. GREAT SALES PERSON, HONEST, VERY FRIENDLY AND HAS BECOME A FRIEND OVER THE YEARS. PLANNING ON BUYING A CAR NEXT YEAR (2012) AND WILL WORK WITH CHRISTINE.VERY HAPPY WITH BRUCE BENNETT NISSAN!!

ReddingMurano

Jul 25, 2011

In shopping for a new car I visited 5 other dealerships looking at/test driving other brands. Best experience by far was Bruce Bennett Nissan. Here are the things I liked best: No other dealer did them all of these things: Sales Rep was available immediately, Sales Rep was knowledgeable and able to advise and compare the different features on different models without having to look it up first, he was able to show me several cars without making me wait for him to go back inside to get different keys, no high pressure sales (ie. at the time I was just looking and that seemed fine to him), the entire experience was more efficient with my time than any other dealer, they had every model I asked about to show me (ie. great selection), he let me drive the car out of the parking space and park it back when the test drive was over (treated me like an adult). The best part was the car. The Murano looks great, drives great, has plenty of interior space, comfortable seats (including the back seats), easier to drive than some of the other suv's I test drove (specifically the front end is not too big, so easier to see the road), and the price is a few thousand less than competition. One other thing I am happy about. Two friends, both Nissan owners, independently have told me that Bruce Bennett's service department is the best they have ever experienced. Easy to get an appointment, good advice, and you feel like you get a good value. My car is new, so I haven't used the service department yet, but to get that unsolicited comment from two different owners, I'm betting they must be darn good. I am delighted with my choice and delighted with the dealer. A Happy Customer.

W Cuber

Jul 22, 2011

Everyone at Bruce Bennett Nissan was curtious, had a smile and answered all questioned asked. I have been to several Nissan dealers,Portchester,Fairfield county and beyond.They say one thing to bring you in,then somthing always changes. Anthony Thomas has proved to me you can trust a car dealer.He's a man of his word. He works hard to get you the car you want at the fairest price. He's personally driven me, picked me up, delivered paper work, to help expedite the completion of the sale.This is going beyond his job to make the customer happy. Christina Magnotta, made it almost enjoyable giving Nissan my money. She was happy, showed she loves her job, which made me more comfortable at this point in the process.There was clarity in everything she had to go over with me. When I left her office there were no questions unanswered. Finally Christine Browne went over all the details for the use and service for my new car with complete professionalism.

jdenicola

Jul 19, 2011

very pleasant experience in the process. I was extremely happy with everything. I was extremely happy with the price and also Sebastian explained everyting about the vehicle before I left. This was never done before. Joe Denicola

Maureena

Dec 18, 2010

From the very beginning that started with just an email from Ms. Tracy DeLuise, everything just seemed to fall into place. On Sat. 12/11/10, I was greeted at the door by a gentleman named Joe Caruso, whom Tracy had assigned me to. Joe gave me a very warm welcome and from that point on, he was attentive, knowledgable and an excellent listener. I was upfront and honest as I explained my dilemma of six months with a used 2005 Nissan Maxima -- it is a "time-bomb" waiting to happen on wheels. After a couple of hours of discussing what could be my options, he showed me a 2007 Versa in the showroom that was very appealing. I left him w/a $100 deposit and that was it. Monday Joe called and said this car isn't going to work for me. I thanked him and thought I'd move on....not even two hours later, Joe called and made me an offer for a 2011 Nissan Sentra that would be in my best interest to resolve my dilemma. The rest is history and by Wednesday evening, Joe stayed til 6 to meet with me and had the car warming up to take a test drive. It was heavenly! I then met with Christina who was all ready for me, and we were all on the same page. I had such peace of mind knowing I was buying the most reliable, economical and beautiful vehicle that I know will meet way above and beyond what I had even dreamed of. I have intentions of sending a "personal" letter to the dealership so Joe can put it in his binder along with other satisfied customers. As soon as I come down 'from the clouds', I will hand deliver it myself!Thank you for hiring such persoal and outstanding staff members such as these individuals. I will highly recommend to send family and friends to Bruce Bennett Nissan in the near future!

jackowim

Dec 17, 2010

The only thing I did not like is the finance rate. I found out from TD bank that the rate for me was much lower than I was given. The reason why it was 6.49% was because the dealer(You) are getting a Dealer Kickback from TD bank. I have decided to pay off the car and not finance it because I feel that is wrong. Other than that Anthony did a great job and I loved the experience, but next time if I buy a car from you I want the "true" Finance rate with no dealer reserve in it.Thanks again!Matt

jessicamar

Dec 13, 2010

Bruce Bennette Nissan strives to provide outstanding customer service. I purchased a new car from them last week and I was extremely happy with their service. They definitely go the extra mile for their customers. The experience I had was outstanding from start to finish. Frank Fazio and Christina Magnotta, the sales person and financing employees, was top notch and I would highly recommend them to anyone looking to purchase a Nissan. Mr. Fazio took his time to explain to me everything that I purchased. There was no pressure to buy extra service and they were completely honest with their pricing and financing. I felt extremely comfortable! They both went the extra mile! I walked out a very satisfied customer. This is a dealer that really cares about its customers and looks to exceed expectations. They definitely did with me!

wilkins61

Dec 3, 2010

The salesman Joe Licari, was very helpfull in finding me the car I was interested in although he couldn't come down on the price as much as I would have liked. He was extremely helpful in familiarizing me with the car and helped me set it up after I decided to purchase it. He synced my phone, explained the navigation system and showed all the other features of the car.Christina Magnotta was very pleasent and made the financing process easy and completed it quickly while giving me as many financing options as possible.I found her very helpful and knowledgable.

bunkerdave

Dec 1, 2010

Marco was a pleasure to deal with. He was very friendly, personalble, and knew a great deal about the car my wife and i were looking for. He understood all of the different service packages that Nissan had to offer. For Quality of work i can't speak on yet as my car has not been in for service. it will be soon when i get the enviromental coating put on.Thanks Marco!

NROBIN

Dec 1, 2010

Frank and Aime were highly professional, friendly, helpful, and caring. Although we had come to Nissan for business reasons, we found the overall experience to be excellent and trustworthy. Although we (understandably) had to wait for Christina to complete the documents (she was with another customer, and the computer was not functioning at the time), she also was capable and professional.

lamantea

Nov 21, 2010

I found the dealership to be very professional and the salesperson was very knowledgeable about the car I was interested in purchasing. I, too, was very knowledgeable about the car and felt that a better deal could have been offered to me. I found the girl in finance very efficient and friendly. I just had the feeling that I was being pressured in taking the car home the same day and I wasn't prepared to do that, eventhough I eventually did.

tim65b

Sep 25, 2010

I have a 2008 Rogue. Somehow there is a very small rust spot on the badk door. I took it to be looked at and they said they would check to see if it is covered under the warranty. i have the extended warr. since July nothing is settled. No return calls. I would never go there or recommend them to anyone. This is our third car from the. Barbara Burke

tb7118

Jan 4, 2010

12/14/09Nissan North America1 Nissan Way Franklin TN 37067Dear Mr. Ghosn:I am sending you this letter to inform you that your good product name is being destroyed by some dealers who only want to take their consumers cash and deceive Nissan buyers by selling improperly-sized trucks with snow plows as winter specials. I speak specifically of Bruce Bennett Nissan. On 04/13/09 I bought Nissan TITAN SE 2009#IN6AA06C19N303627 with snow plow BOSS attached and have had problems with both the truck and Nissan customer service ever since.The trucks on display at Bruce Bennett Nissan are nice to look at as they are attractive and practical for northeast winters. So I thought, Okay it would be nice to have a plow truck.My mistake, because, oops, Nissan North America does not recommend the installation of a snow plow on this model of truck! I found this out when I got home and read the booklet to see why the plow switches where glued to the dash and not properly housed in the instrument panel like the factory installed switched.Now in a panic, I called the number listed in my Nissan owners manual only to be told that this discrepancy was between me and Bruce Bennett Nissan and that the National Nissan Corporation had nothing to do with it. The representative with whom I spoke did not care about the potential life-threatening issues associated with having a plow on a truck that is incapable of supporting it. The factory manual for my truck tells me that this plow may kill me or cause other problems (like death is not enough).Bruce Bennett Nissan did give me money back for the plow ,however, now I am literally forced into buying a truck that I bought for the purpose of plowing snow, that I cannot actually plow with. Bruce Bennett Nissan should have given me my money back for the entire purchase when informed of the compatibility issues regarding this model of truck with snow. When I asked this compensation, Bruce Bennett Nissan refused to honor my request.At this point in time, the truck shakes at all speeds. I brought the truck to Bob Furman at Bruce Bennett Nissan for an inspection wherein the tires were balanced. The truck was still shaking immediately upon my departure, so I brought the truck back to Bruce Bennett Nissan to have the tires re-balancer this visit ,I took a ride with Todd Bennett who also felt the shaking in the truck. Bob told me that two tires were out of round and the tires were re-balanced .After this re-balance, the truck was still shaking so, again ,I brought the truck back to Bruce Bennett Nissan and they replaced the two tires that were out of round.Unbelievably, the truck was, however, still shaking so I went to Town Fair Tire to get a second opinion and get the new tires balanced once again. The mechanic at Town Fair Tire told me that three tires were out of round! I then called Goodyear who agreed to replace the damaged tires following an inspection by Town Fair Tire. Town Fair Tire confirmed that indeed, now four tires were out of round, and/or the wheels themselves were bad. Goodyear for their part was happily willing to replace damaged tires for a fee, but considering that all four new tires had suffered inordinate damage relative to the life of the truck and the fees that I would have had to pay, I did not get the tires replaced at this time because the fault is almost certainly not that of the tires considering that all six tires that have been on this truck have subsequently suffered the same fate.I again brought the truck back to Bruce Bennett Nissan only to be told by Bob Furman that the tires where Goodyear s problem and that Bruce Bennett Nissan would not do the actual work of replacing the tires. At this point, I scheduled a meeting with Todd Bennett. Todd Bennett did not appear for this meeting I called and left a message with Annie Bennett and have yet to hear from anyone at Bruce Bennett Nissan since.I am horribly unsatisfied with the level of service I have received from Bruce Bennett Nissan.To add insult to injury, I found out after speaking with a shop worker at Bruce Bennett Nissan that the very truck I was sold was used to plow the yard of said dealership all last winter, accounting for the 108 miles on the odometer that were there when I initially received my new truck.This truck poses a life-threatening risk to me, my passengers and any others on the road. Should any injury occur as a result of me driving this unsafe vehicle, I will hold Nissan liable for refusing to discuss this matter with me regardless of my repeated attempts at having the vehicle thoroughly and properly inspected. I believe that this truck is unsafe to drive because improper use of the truck before its official sale resulted in the aforementioned persistent wobble. I personally have never used the actual snow plow for fear of a fatal accident or crippling injury and therefore I am not responsible for this residual damage manifesting in the truck that I own currently.This truck was damaged from the very moment I purchased it. Bruce Bennett Nissan acted in a morally irresponsible fashion by selling me a truck that had been operated in a manner contrary to its stated intended purpose for an entire winter. Furthermore, said truck was sold to me as a package-dealwinter-special with an unsafe snow plow attached. This package does NOT comply with Nissan safety regulations and the sale was under false pretenses from the start.All Nissan dealers are required to know thoroughly and comply wholeheartedly with all safety regulations regarding all equipment that is available for all Nissan models. Dealerships have a legal and moral responsibility to act according to all safety rules and regulations. Bruce Bennett Nissan knowingly sold me this truck under false pretenses with unsafe and potentially life-threatening equipment attached to it.This truck is a death-trap and I demand that I receive a new truck, or get my money back in full. It is outrageous that I should risk my life and the lives of my family and friends by being coerced into the purchase of a truck that was damaged before I ever even laid eyes on it and sold under false pretenses for a purpose for which it was never intended. This is shameful behavior aiming to take advantage of the unsuspecting consumer.I do hope that you will salvage your good name and fix this severe discrepancy by replacing this unsafe vehicle with one of comparable value and properly reprimanding deceptive dealers such as Bruce Bennett Nissan. I look forward to hearing from you within ten days. I consider this to be a reasonable amount of time to consider the circumstances and come to a solution that leaves us all satisfied. Sincerely, Tony Bonadies9 Rae LaneNorwalk CT 06850203-952-3443tb7118ataol.com cc:B.B.BCH 12 NewsScott Becker Hiroto Saikawa NissanAttorney Generals OfficeDepartment of Motor VehiclesDepartment of Consumer ProtectionNorwalk Hoor

insulted

Jan 16, 2007

After 20 years of Nissans, I will not visit again. Horrible high pressure sales. All I wanted was a test drive and some fair pricing so that I could compare to the other cars I was considering. 2 wasted hours later, I had vague pricing, and had been told I had to "buy today" to get a "good" deal. I left the lot and called another car dealer I had visited and said "sign me up" for a car.

majorfrustration

Jul 12, 2006

My 2004 pathfinder has been leaking transmission fluid for over a year. They have attempted to fix it with no luck. The last time I brought the car in (May 2005) I was told that it was not leaking and my car was in "tip top" shape. I pulled out of the garage the next morning to find a new puddle of transmission fluid under my car and everyday since. I filed a lemon law case and Nissan America closed it because the dealer said there is nothing wrong with my car. Would never buy a another Nissan or recommend this dealership.

a65bug

Jun 14, 2006

Lies, lies, and more lies. Went in to trade-in my wife's car on a used Nissan Murano, 3 hours later, they didn't want to make the deal after lying about several minor things that I later found out to be incorrect (from the mouth of the dealership General Manager Todd Bennett). Then 2 days later, they call me and say, we can give you what you want for your trade-in. I say "write it up and fax it to me", they "slip-in" an extra $500 onto the purchase price, $300 for window etching that said "optional", and $300 Dealer Conveyance Fee (aka: pocket padding fee). I said no to the deal. 2 weeks later, they call again, "what'll it take to make the deal happen", I tell them to take off charges, they agree and I agree to come in. I drag my wife and 2yr old back down to the dealer for what was supposed to be a done deal, and after 30 minutes of them screwing around, we got suspicious. When confronted, they lied and said the car sold that morning (wanted to back out of the deal they agreed to), now a week later, they have it advertised as their weekly special. If you want to be played games with, lied to, and have your time wasted, take a trip to Bob Sharp Nissan.