Bredemann Ford reviews

Ryan S

Sep 1, 2016

This was my first time buying a car from a dealer, and it was painless. Chester was helpful and informative on all levels, and it was a no pressure atmosphere. Any car I wanted to see or know about was made as easy and convenient as possible. I felt they did the best job to give me the best deal possible.Ryan S

Tiffany

Aug 19, 2016

They took the time to understand my situation and looked at me as an individual. They went the extra mile to get me financed and listened to what I really wanted in a vehicle. Daniel Sakolsky, Ira, Steve S., among others did so much to help me and Daniel made himself available even after the sale to answer any and all "stupid" (I call them stupid) questions I had about my vehicle. They are awesome and made me feel like I joined a family and was not just a sale.

Carin Obad

Aug 17, 2016

Paul was great. He was patient and explained the vehicles to me. Even pulled them up to the showroom in the rain. He had my car ready a day early. Paperwork was easy. I wasn't pressured. Love my new Ford truck. Steve was very thorough on paperwork as well.

big daddy

Aug 16, 2016

we could not be happier Chester our salesman is a true professional he took his time and very carefully walked us thru the process careful attention to every detail

bernie 3000

Aug 15, 2016

the experience was very good.The performznce of your staff was top drawer,.I not hesitarte to recomenf\d Bredemann for for any who is lookng to buy a car. bernie goldberg

Packer Don

Aug 10, 2016

My wife and I were out one Saturday and just on a lark we walked into the Bredemann Ford lot to see what was going on with the Ford 150s, old and new. Dan Sakolsky came out, introduced himself , and asked what we were interested in seeing. I told him a 2016 Red F150 and he said he just happened to have one in the basement. Out he drove and my wife took the test ride. Dan was very knowledgeable of the vehicle and understanding of the situation that we might not be buying until 2017. Fortunately, things worked out for all parties. Dan was always professional over a span of 3 or 4 weeks, and finally we went thru an enjoyable negotiation and got the truck we wanted. I would recommend Dan and Bredemann Ford to everyone that will listen.

TracyW

Aug 10, 2016

I recently purchased a Ford Certified 2014 Escape from Bredemann Ford. I found the car online and live in Macomb, IL--about 4 hours away. I originally communicated with Selma, who informed me of the sale price and verified that the car was in great condition (no odors). She then gave my information to Paul, who she said would call me the morning of my visit to verify the car was still available before I left. Instead, Paul emailed me the night before and said he would hold the car for me until my 2pm test drive time the next day. Since I was driving so far to see the car I really appreciated this gesture and it put me at ease that it wouldn't be a wasted trip. Once I got there everyone was very friendly and courteous. Paul gave me time to look the car over on my own before we went for a test drive. I never felt any pressure to buy nor did I feel like they tried to manipulate me with any sales tactics. I feel like I got a great car for a great deal and the whole experience was really the best I could have asked for. I was in and out with my new car in a couple hours. I would highly recommend Paul and Bredemann Ford!

New purchase

Aug 5, 2016

Paul dealt with me with great professionalism. It was obvious he was well educated with the Ford products. I didn't feel pressured in the least which was refreshing. I highly recommend the dealership!

Suzy0809

Aug 5, 2016

Chester was very pleasant, helpful, knowledgeable, and not a pushy salesman. Chester took his time explaining things. The test drive my husband and I took with Chester was very detailed on the Fusions functions. I would highly recommend friends or family to come to Bredemann.Sincerely, Wes & Susan

Carol 15

Aug 4, 2016

I stopped in the dealership to see what they had to offer. I was driving a leased Ford Fusion 2013 which the lease was almost up. When I walked in I was approached by Paul Ipjian. I found him to be very knowledgeable and easy to listen to. I was at Bredemann on Waukegan Road for a long time. That was okay because I leased a new Fusion that I really love, thanks to Paul.Yes, we will do business again with these people, liked them very muchCarol Thors

New (to me) Used Car Guy

Jul 26, 2016

I came to this dealership with many questions. Paul, the salesman I met, was able to answer all of them. He listened to my concerns and answered then honestly and in a way I could understand. He took the time after the test drive to sit down and go over all the numbers. After a night of thinking it over, which really my mind was made up the minute I walked out the door, I gave Paul a call and arranged a time to complete the sale. The day of the sale he and the rest of the staff were very attentive and seemed genuinely excited for me, and that just made my experience better. Steve, in the finance department made the used car loan process easy and painless. He was extremely friendly and explained everything and made sure I understood before I signed anything. Sonya (I hope I remembered her name correctly) was so helpful to explain all the electronics in my new car and also took to time to help sync my phone and set up the navigation. Overall, a great experience, I'm so happy to be driving my "new to me" used car! Thanks Bredemann Ford in Glenview.

joerw

Jul 21, 2016

I found the used Ford Edge is was looking for in Bredemann's inventory. This was my first experience with this Ford dealer, as there are many more much closer to home, however I'm glad I made the drive. The sales experience was easy and hassle free.

Pintorious

Jul 15, 2016

If I could give a negative review I would. This place is the Worst Ford dealership in the area! I have brought my last 6 Fords I have owned to Bredemann for Service. I have not purchased a car from them since my father-in-law runs a car dealership in Milwaukee, WI. I was always fairly happy with the service I have done for the most part. They always provided me with a loaner, which I thought, was out of respect that a family member runs a Ford Dealership in Wisconsin.About 2.5 Years ago, I started having issues with the service provided on my vehicles. The first was a battery issue where they said they inspected my Ford Edge, but they allowed the battery to corrode the compartment, and than tried blaming it on me and wanted to charge me almost $2300 to fix it. I bring in my car ON TIME/ON MILEAGE for its service. It took me 3 hours of fighting with Joe Bredemann to get them to admit they didn't do good enough inspections, and than they proceeded to fix my car.Just this past week, I called to schedule a Works service and to check out my front right brake, which they replaced in January of Last year. They said, they will NOT PROVIDE A LOANER TO ME ANY MORE SINCE I DID NOT PURCHASE MY VEHICLE THERE. I didn't have time to wait for 1.5 hours for them to check my car, so I got into an argument with Jim in there service department. Jim than Transferred me to Steve the sales manager, and his excuse was that "this is Joe Bredemann's decision, and we have more important customers that purchased their automobiles from us, so why should they give me a loaner?". I mentioned that I have had service done here for almost 10-years now, to no avail.After arguing and being so mad, I called the Service Manager at Highland Park Ford and he had me bring my car in immediately after explaining the Brake Issue and the customer service issue at Bredemann. They provided me with a loaner at NO COST, WITHOUT ARGUEMENT! It ends up, that Bredemann really screwed up my brake work done in January of '15. They said it was covered under the warranty and fixed it. Also, I was getting close to needing new tires, so I decided to buy the complete set from them since they were so accommodating. They also did the Works oil change service and everything else. In summation, DO NOT BUY A CAR FROM ANY OF THE BREDEMANN DEALERSHIPS ESPECIALLY THE FORD ONE!!! THEY ARE RUDE, UNFEELING, BRUTAL PEOPLE TO WORK WITH. I WILL NEVER EVER GIVE THEM A REFERRAL AND EVEN THOUGH HP FORD IS OUT OF MY WAY GOING TO MY OFFICE, I WOULD RATHER BRING MY CAR TO A GAS STATION FOR SERVICE OVER THEM.DO NOT GO THERE, DO NOT BUY OR SERVICE A VEHICLE THERE!!!

Automobile

Jul 11, 2016

Steve T & Paul I are wonderful to work with.Been a customer for over 25 years! Bought first car in 1990-lovely station wagon. If you look in our garage, all cars are Fords. Our daughter also drives a Ford.

cantelope

Jul 9, 2016

We were shopping for a small station wagon or equivalent and had spent several weeks on the internet and at dealers' lots on Sundays. We had narrowed it down to a few different makes and models, but had a budget and an idea of the features that were important. By the time we arrived at Bredemann's, we had the Ford Focus Hatchback on the short list. Our salesman, Dan was very thorough and asked all the right questions about what we were looking for. He found a car which was everything we wanted at a fair price. With the rebates the price was within our budget with enough "wiggle room" to add an extended Premium warranty. We have had the Focus for about a week and are thrilled with it. Thank you Bredemann and thank you Dan. Great job!!Kathy and Charles

Sue1415

Jul 8, 2016

Chester was extremely helpful , knowledgeable and patient as we looked for a lease that best met our needs. His concern for my college age daughter's safety on the road was paramount. The test drive and his detailed explanation of the Escape's features convinced us this was the right vehicle for us. The financial process was easily handled by Steve Settler, answering our questions and explaining the lease details. Our experience at Bredemann was excellent and I would highly recommend this dealership.

Xcelmed

Jul 8, 2016

Paul was very responsive and eager to make a deal. Very good communication and good people. Steve in finance was great...very well prepared and very honest.

iantalty

Jun 20, 2016

Bought a 2016 Ford F-150 Platinum here with Chester Gilbert. Great service, advice, and overall extremely enjoyable experience. Would absolutely recommend.

rick0611

Jun 19, 2016

The folks at Bredemann Ford are professional and easy to deal with. I visited multiple dealerships while shopping for the best car for the value. Bredemann was by the far the best experience I encountered in my three days of shopping. They were the first dealership I visited and ultimately the last. No pressure from salesman to buy and extremely informative about the product they are selling. Paul was excellent to deal with.

Vinny13

Jun 13, 2016

Paul Ipjian was very helpful in our purchase of our new 2014 Ford Escape !! Paul made us feel very welcome! He is very knowledgable and.an asset to your dealership.

Craig W

Jun 1, 2016

Purchased a 2016 Ford Explorer from Bredemann Ford through Paul Ipjian. Paul provided excellent, straight forward customer service during the entire process. Paul is very knowledgable, friendly, responsive, and easy going which provided a pressure free purchase experience. Paul was supported by the entire Bredemann team who were equally as helpful. I will be purchasing all future vehicles through Paul!

Ksimpson2003

May 28, 2016

Bought a 2015 Ford Fusion from Paul and it was a great experience. Paul was friendly and knowledgable. I gave him a list of what I was looking for and in a few minutes he pulled up the perfect car. Very excited about my new car!

Mike H

May 11, 2016

Located desired auto via cars.com. Dealer located 6 hours away, worked with sales department to get a honest review of car. Booked flight that day! Representative picked me up at airport, test drove car, signed documents and drove car home. Just that simple. They made each step as easy and stress free as possible. Would be happy to deal with Rick again

aneiberg18

May 8, 2016

My experience at Bredemann Ford was nothing short of AMAZING, and I feel like that is hard to say when shopping for a car. I originally went to Bredemann only to compare my final numbers that I had from Golf Mill Ford, before walking into Bredemann I had actually put a deposit down on a car at Golf Mill Ford and as I said was literally just making sure I was getting the best deal- good thing I did because Golf Mill Ford was actually scamming me and I ended up going back to Golf Mill Ford to retrieve my deposit. If you are in the market for a Ford vehicle please save yourself time and aggravation and go straight to Bredemann Ford. My Sales associates name was Chester and I would highly recommend him to anyone I know. Chester made my car buying experience exciting and fun. I am a young woman and a novice car buyer; I was actually only in the market to buy a car because my previous vehicle had been totaled in an accident a few weeks back. Knowing the situation I was in Chester was able to help me get the best deal possible, without having to compromise on of the features that I really wanted on the car. Chester was extremely patient with me and answered every question that I had without hesitation. I trusted Chester's opinion so much that I actually consulted him on one of the final decisions I made in the process. Everything about Bredemann Ford was impeccable- from the time I walked in, to the minute I drove off in my new Ford Escape. Thank you Chester, and thank you Bredemann Ford, you have made a customer for life and I have not stopped raving to my friends and family about my experience.

f350gg

May 5, 2016

I was looking to order a specific ford truck combination. I started working with Paul via email, and once we got to the right point, we met in person, outlined the vehicle. His pricing was really competitive and exactly where i wanted to be, He even found a couple rebates I did not realize were available. We struck a deal and the truck was in a week or two early.Professional, Knowledgeable, honest and direct. What more could I ask.thanks

Colleen

May 3, 2016

After hearing many positive reviews about the Ford Escape, I decided to go ahead and make the purchase. I am so happy with it! It drives very smooth, has great technology features that are user friendly and provides a comfortable, fun ride! Bredemann Ford did a great job filling me in on everything that I needed to know about the car. I am looking forward to many miles on this one!

Tom

Apr 25, 2016

Just purchased a 2008 f150. Paul was easy to deal with asked what we were looking for gave us options. When we arrived had them ready and took them for test drive. Dealership does safety check on all used vehicles and shows you the paper work to prove it. I highly recommend them.

davidmlee

Apr 10, 2016

I have been buying cars from this dealership for twenty years. They have always been the best and treated our family with nothing but respect.

Da Man

Apr 9, 2016

I have been buying cars from this dealership for over twenty years. They are the best.

Robert Sabath

Apr 7, 2016

On Saturday my wife and I bought the fourteenth car of our lives. Without question, this purchasing experience was head and shoulders better than any we previously had. The dealership is in a class by itself. Our salesperson, Fred Dial, as well as each person he introduced to us, treated us with respect, asked what we needed and responded with information and clear demonstrations, not with sales pitches and pressure arguments. The whole process was invigorating, not debilitating as it has been thirteen times previously.Thanks, Bredemann! And thanks Fred Dial!

macguffin

Apr 1, 2016

Paul was a true gentleman and let us have the space to make our own decisions. His small courtesies (such as, after a test drive, bringing up the exact model and color we were considering so we could hang out in it ourselves, push buttons, and consider our choices) made our decision to purchase easy.

old car guy

Mar 29, 2016

I purchased a Used car a couple od weekes ago. I was having a little trouble with the NAVIGATION System. David Ipjan, my salesman who sold me the car I purchased reconized me right as soon as I walked in the store. He greeted me and asked if i need any assistence. He then proceeded to to help me to help me with Nav problem. Job well done. He's a keeper.

Bob&Ev

Mar 25, 2016

The service from Paul and Steve was excellent as always. They go out of their way to make the sales experience painless and quick. We have bought many cars from Paul over the years and it is always a pleasure. Goes out of his way to find us just what we are looking for. The only dealer we consider for our vehicle purchases. Service is also first rate. Thanks for the excellent experience with our latest purchase of a 2016 Escape.

GVres

Mar 23, 2016

The service was excellent and Paul listened to what I wanted and matched the car to my needs. I appreciated being able to interact via email as well as in-person. Also, Bredemann Financial Team was very courteous and efficient in navigating me through the required paperwork.

xu139411

Mar 19, 2016

The service was excellent. Fred led me to every car that I am interested in and helped me to make comparison between each car. He is very patient and helpful. Thanks!

Donna P

Mar 18, 2016

This was the least painful buying experience I've ever had, seriously. Everyone was pleasant and low pressure from the Internet contact (Selma), to our salesperson (Paul) to the finance guy (dang, can't remember his name). Everything was organized and went very smoothly. I have already recommended them to someone I know is buying new soon.

pdwyer19

Feb 29, 2016

My experience at Bredemann Ford was outstanding thanks to Fred Dial. Fred worked with me for over 6 hours and made the experience as pleasant as possible. Bredemann Ford is lucky to have such a great salesman in their workforce. Fred made the sale in spite of his manager, Ira Schreiber, who was extremely unprofessional. Ira never once introduced himself during the six hour long process and even verbally accosted Fred in front of everyone at the dealership.

GG;

Feb 22, 2016

Simple, smooth car buying experience. John and Ira were highly professional and kept the process pressure-free. None of the little games that an unfortunate number of other less reputable dealers engage in. Everything with John and Ira was upfront, transparent and aimed at looking after me, the customer. . Very happy with the car and the interaction. Highly recommended

Wendi

Feb 17, 2016

Early this week, my husband and I purchased a 2016 Ford Escape from Bredemann Ford in Glenview, IL. Long-time employee Duey Schroeder assisted us with the purchase and he was extremely helpful. Ahead of visiting the showroom we gave Duey our desired specs on the car. When we arrived he had Escapes with the desired colors and specs ready for us to evaluate. Also, Duey explained our financing options very clearly, and he actually found an additional discount available to us that truly made our day! Duey is very efficient and knowledgable with the underlying paperwork. In short, Duey is a very trustworthy, organized and informed salesperson who makes buying a car a very easy and pleasurable experience.

Tim

Feb 16, 2016

We have all heard the horrible stories of trying to buy a car. That is not what you will experience at Bredemann Ford. Paul was at the door for our first appointment and was there on two subsequent appointments. Paul was always extreme accommodating and nice to talk with. My wife and I never felt pressured or toyed with on pricing. It was a fair deal for us and I hope Bredemann. Steve was also very pleasant and explained everything to us.Again outstanding service from Selma who responded to my email and phone calls, to Paul our salesman and Steve our finance rep. My thanks to everyone at Bredemann Ford.

carolab

Feb 15, 2016

Paul Ipjan greeted us at the door right at our appointment time. He was very accommodating and helpful throughout the whole process of turning over the lease of my mother's Focus and purchasing it. Another man (I can't remember his name) helped us secure the loan and Steve Settler eased us through all the paper signing. Overall, a very easy process. Would definitely go back!

Andrew B.

Feb 14, 2016

Our experience at Bredemann Ford in Glenview was an excellent one. Fred Dial, our sales rep was extremely helpful. He kept us informed throughout the process - from day one when we came to the dealership, throughout the time when our Explorer was being built and on the day when we came to pick it up. There were no surprises at any point and all of our phone and email questions were answered promptly and straightforwardly. We received a comprehensive overview of the Explorer - inside and out. During out test drive, Fred went over a large number of the car features including park assist, camera operations, lane-keeping assistance as well as all the other well-known mechanical/traditional features of the car. All the dealer-installed options were there when we came to pick the car up. The financing process was easy and to the point as well. We took advantage of the Fords rebate and with Bredemanns help still were able to get financing that was very close to that offered by Ford, essentially taking advantage of the factory rebate and low interest rate financing. Steve, whom we worked with, was also very helpful and straightforward with us. He gave us time to go over all the numbers on our own again before signing the docs. Selma Lasker, the Internet Specialist at Bredemann was also very helpful and always provided timely answers to our questions - clear differentiator when compared to other local dealerships. All around a very positive experience at Bredemann! We did not feel rushed; to the contrary everyone we spoke to made sure we were satisfied with the information provided. We would highly recommend working with Fred, Selma and their entire team.

Andrew B

Feb 14, 2016

Our experience at Bredemann Ford in Glenview was an excellent one. Fred Dial, our sales rep was extremely helpful. He kept us informed throughout the process - from day one when we came to the dealership, throughout the time when our Explorer was being built and on the day when we came to pick it up. There were no surprises at any point and all of our phone and email questions were answered promptly and straightforwardly. We received a comprehensive overview of the Explorer - inside and out. During out test drive, Fred went over a large number of the car features including park assist, camera operations, lane-keeping assistance as well as all the other well-known mechanical/traditional features of the car.All the dealer-installed options were there when we came to pick the car up.The financing process was easy and to the point as well. We took advantage of the Fords rebate and with Bredemanns help still were able to get financing that was very close to that offered by Ford, essentially taking advantage of the factory rebate and low interest rate financing. Steve, whom we worked with, was also very helpful and straightforward with us. He gave us time to go over all the numbers on our own again before signing the docs.Selma Lasker, the Internet Specialist at Bredemann was also very helpful and always provided timely answers to our questions - clear differentiator when compared to other local dealerships.All around a very positive experience at Bredemann! We did not feel rushed; to the contrary everyone we spoke to made sure we were satisfied with the information provided. We would highly recommend working with Fred, Selma and their entire team.

Lovemycar

Feb 8, 2016

We have purchased four cars from Bredemann Ford and wouldn't go anywhere else. We always receive top notch service from the extremely knowledgeable sales staff - a pleasant experience from start to finish. Best quality and best price.

Electric guy

Jan 29, 2016

The entire staff at Bredeman Ford, Glenview is very friendly and helping making our purchase easy and pleasant. You feel comfortable with and confident in the sales personnel and the financial financial staff

jabetu

Jan 25, 2016

Over the past several years, I have had the pleasure of purchasing 4 vehicles from Bredemann, all with David Ipjian's support. Every time David helped make purchasing a car a very positive experience.He was professional, organized, friendly and patient. I never felt pressured to make a decision on anyone's timeline but my own. Thank you David -- see you next time!

Brian B.

Jan 21, 2016

I just bought our third Ford from Paul Ipjian. He is always willing to go that extra mile to make car buying a great experience. Paul was able to help me through the process in a very professional, friendly manner. Whenever I stop by to look at cars Paul has always been available to talk and give advice. Steve Settler was also very instrumental in making this purchase. He took the time to explain everything and also went that extra mile in getting the deal done in a very professional, friendly manner.Bredemann Ford will always be the place I buy my cars and get them serviced.

JOHN G NYMAN

Jan 12, 2016

MY WIFE AND I WERE TREATED WITH THE BEST CARE AND RESPECT ANYONE COULD ASK FOR ! DAN AND STEVE MAKE A GREAT SALES PAIR FOR THE DEALERSHIP...COULD NOT HAVE GOTTEN OUR NEW GIRL WITHOUT THEM ! MANY THANKS BIG JOHN

70boss9

Jan 12, 2016

DAN AND STEVE REALLY CAME THROUGH FOR MY WIFE AND I !! OUR NEW USED EXPLORER IS JUST AWESOME...AND THAT MAKES US VERY HAPPY! I HIGHLY RECOMMEND THIS DEALER AND THESE GENTLEMEN IF YOU ARE LOOKING FOR A NEW RIDE. THANK YOU AGAIN. BIG JOHN

awmayn

Jan 10, 2016

Took the car in for an oil change. Found other issues, still delivered the car when promised. Service Rep Martha Turaczy was helpful and most informative.

Blondie6065

Jan 9, 2016

So I'll try to keep this short and sweet I went in to look at a car at Bredemann and met Fred who was super chill and helpful. I liked the car but thought if I shopped around I could get one for a better price. I went to the "other" Ford dealership close by. It was a freaking circus. They lied about pricing on their website making a Ford Focus they had advertised for around 17000 all the sudden turned into 22000! What? But the sales guy said it was still a great deal! As I was leaving after being there way to long they pull up a random sedan and not anything like what I wanted and tell me 15000 out the door? What?Needless to say I went back to Bredmann and Fred after the most painless negotiating. I got an amazing deal and the car I really wanted with all the bells and whistles. I am thrilled! I love Ford's and I had my last one that I bought brand new for 16 years. Thanks to the team at Bredmann especially Fred and Ira. You guys are the real deal!

MikeB

Nov 28, 2015

I recently decided to move to a SUV from a muscle car. I expected the search for the right SUV to be long and painful. Fred in sales was especially helpful, he knew what I was moving from and where I wanted to be. After a couple of test drives we found the perfect vehicle. I found the team at Bredemann Ford a pleasure to work with. I had a few questions after the sale and all were answered with complete satisfaction. It was great to find a sales team that was genuinely interested in getting you into the right vehicle at the right price!

Jim F

Nov 21, 2015

Even though I did not buy a car here David was great to deal with never any pressure to buy and always followed up on questions I had promptly. When I am in the market for a new truck in a couple of years I will be contacting David again

COMINOS FAMILY

Nov 19, 2015

Paul Ipjian has been and continues to be our go-to guy on all of our vehicle needs. We just completed our fourth (and largest) auto purchase working the John. We will only buy our cars dealing with him...as he is knowledgeable, trustworthy, professional and courteous. Thanks John!Ted & Julie Cominos

Robin B.

Nov 13, 2015

Thank you to Paul Ipjian for your excellent service and the forthright and honest manner in which you worked with us to buy our Ford Escape.

NorthShoreBuyer

Nov 12, 2015

Paul Ipjian worked very hard to find the exact Ford Explorer to fit our needs. I had a very short time frame, and he worked tirelessly to meet my deadline. He is professional and courteous. I highly recommend Paul. I will be a repeat customer for sure.

mikec123

Nov 11, 2015

Paul and David Ipjian made the purchase of our new escape a very pleasant experience. This is our fourth purchase from Brederman and we will be back when we need a new car. Thank you

Truck11

Nov 8, 2015

An enjoyable buying experience! Dan,the salesperson,got me a great deal on everything I wanted on the truck!

Lee12

Nov 5, 2015

Thank you Paul Ipjian for a pleasant experience during our purchase of a new Ford Escape. This is our fourth vehicle from Bredemann and we wouldn't use any other dealer.

tomvillano

Nov 2, 2015

Very friendly and efficient service here! Everyone is so very easy to work with and they take their time to explain everything to you. I highly recommend this dealership!

G HYDRO

Oct 27, 2015

I won't buy a new vehicle anywhere else. There is nobody better than Bredemann

TKD Mom

Sep 17, 2015

I had dropped my car off to get the A/C blower fixed, an oil change and at the last moment asked if they did detailing. I have taken my car to get detailed at other places several times. I am a dog owner and long ago made the mistake of getting cloth seats instead of leather so my car seats just never look great. Mike Reyes, the assistant service manager did a good job of explaining the service and the costs so I knew what to expect and was a really nice person to work with. I picked up my car the next day, was charged less money than I was expecting and their detailing work was BY FAR the best my car has ever had. I could not get over how great it looked. We have gone to a few other service places over the years but as Ford owners, we are pretty sold on the ability of our local Ford dealer to do the best job on their own cars. Thanks everyone.

Matt Feldman

Sep 11, 2015

Pail Ipjian did an excellent job in assisting us in the purchase of our new Fusion. The entire process was very simple and efficient.Thank you.

Lee 101

Aug 31, 2015

We had a very pleasurable experience working with Paul, his knowledge of the Ford products and no pressure, easy going attitude was most helpful when making the decision which car to purchase. This time around we were unsure which vehicle would suit our needs and after walking out of several "high pressure" dealerships my wife and I found Bredemann Ford a pleasure to work with. Closing the deal with Steve was simple, fast and easy.

Tim

Aug 30, 2015

My wife and I recently purchased a 2015 Ford Edge from Chester at Bredemann Ford. He was very patient, knowledgable, and courteous. Highly recommended! The service department has been excellent also. Recently purchased new tires for my 2007 Saturn Vue from Bredemann Ford and asked them to complete warranty work as Saturn dealerships are no longer around. Their prices and expertise were excellent. Highly recommended service department! Only recommendation is that they spend a little time and money to "spruce up" the Ford dealership and adjacent parking lot. The Lexus dealership next door looks very nice. The Ford dealership deserves to look equally stunning.

marc65

Aug 29, 2015

Daniel Sakolsky is very patient with me last 3 days (person and e mail) he is very understand what i want the SUV..i bought old 2003 ford explorer from this dealership in 2003, I recommend anyone who is looking for used or new Ford vehicle,to go Ford Bredemann Glenview..they will be help you what you look for also they have great service for repair or oil change . Thank you for everything!!!

RMK1971

Aug 29, 2015

Paul Ipjian and the rest of the staff are very courteous and helpful, which made our first time dealing with Bredemann Ford a pleasant experience.

Tom2471

Aug 27, 2015

Thanks for all the help with my car buying needs! The process was fast and easy. You guys are by far the best Ford dealership on the Northshore.

gonu

Aug 24, 2015

I enjoyed all the staff I came into contact with including Tom Bredemann who reached outto point out important differences between the model years of the car. The atmosphere at the dealership was upbeat with a "can do" and "we will get it done " attitude. My daughter is very pleased with her new car particularly with the way it drives, the features,the ambient lighting, the sound system and blue tooth accessibility.Also, thank you to Paul Ipjian for dropping off the all weather mats at my house.In all, a pleasant experience and with a very professional sales team.

JJH

Aug 24, 2015

My wife and I were most pleased with Paul and the information and service that he provided. Steve also provided excellent and expedited service on a busy day.

KTempesta

Aug 24, 2015

We have bought our last nine cars from Bredemann Ford. The excellent personal service we received from Paul Ipjian & Steve Settler made buying a new car hassle free. We love that we can roll our service contracts into the purchase price of our new cars. Michael Reyes in your Service Dept. is always friendly and makes dropping off the car at 6:30 am easy. He always calls to give updates and asks if I have any questions. All in all, I would give Bredemann a 10 out of 10.

Patrick

Aug 24, 2015

Purchasing a new car is a major decision for next 5-10 years. Sales specialist, Daniel Sakolsky of Bredemann Ford made the whole process easy and comfortable. Test driving experience was great. I test drove three different Ford Mustangs(one used, two new) before I made a final decision. I felt that Daniel is a very honest person. The big part of buying decision is an emotional process and it was important for me to work with a person of honesty and authenticity.

sundogpj

Aug 22, 2015

Paul listened to my needs and was able to help get me into a new Ford Escape with all the features I wanted at the price I was willing to pay. I would highly recommend this dealership!

Adam K

Aug 13, 2015

Having a bad experience with the service at Bredemann Ford. Took my 2013 Ford Taurus SHO in for a leaking transmission and 5 months later my transmission is still leaking. I opened up a case with Ford corporate and the service department is saying that there is no leak after they cleaned the oil off of the transmission. I can't recommend this dealership for service.

Adamk

Aug 13, 2015

Having a bad experience with the service at Bredemann Ford. Took my 2013 Ford Taurus SHO in for a leaking transmission and 5 months later my transmission is still leaking. I opened up a case with Ford corporate and the service department is saying that there is no leak after they cleaned the oil off of the transmission. I can't recommend this dealership for service.

Broadway gal

Aug 12, 2015

I love my new Mustang convertible and the process of buying it was painless. Paul Ipjian is a pro--he knows the cars and he's very easy to work with. Steve Settler made the paperwork processing smooth. I would definitely come back in the future.

waldo

Aug 12, 2015

Great car / truck buying experience with Paul Ipjian and Steve Setler. This is my third purchase in the last 6 yrs. Great guys to work with. I have recommended them to all of my friends. Great service dept. also.

Erich9043

Aug 10, 2015

Working with Paul and Steve was a pleasure, with no high pressure sales tactics. Paul just explained to me everything about the car that I was interested in. That let me make a informative decision about that vehicle. They both were very courteous all the way through the sales process. The process also went very well and fast. THANKS.

Nick

Aug 6, 2015

My wife and I came in to Bredemann Ford knowing that we wanted to purchase a new Ford Fiesta This was our first car buying experience and the sales people we worked with were great about explaining the whole process to us. We were in and out with our new car in just a couple hours. Overall, it was a great experience!

BME2014Focus

Aug 1, 2015

It was a true pleasure working with Paul. He was very knowledgeable about the product and has a laid back approach, so you don't feel pressured. This was probably the most painless car buying experience I've had.

MSS

Jul 3, 2015

Paul made the car buying event a comfortable one, and left me feeing in control and confident about my purchase. He explained everything about my new car, and took into account what I was looking for in a car. Paul was very efficient in setting up the test drive, and in getting the paperwork together. As a single woman, I felt that Paul respected my opinions and needs and I never once felt pressured. It was a great experience, and I LOVE my new Escape!

Penco

Jun 10, 2015

Paul helped me make the right decision based upon my needs for a new work vehicle. He explained the differences between the vehicles I was looking at and made the decision very easy. I will definitely recommend Paul and Bredemann Ford!

piercepaws

Jun 9, 2015

My recent experience with Paul Ipjian was very positive. There was no pressure at all, so the process was very effortless. He was very efficient in answering my questions and arranging the test drives. This is the second car I bought from him, and I will undoubtedly be back.

Czaja 57

Jun 6, 2015

I like to think Jerry Giec for helping my young son on the purchase of 2015 ford Mustang.he was recommended by a friend and used his day off and helped us order the car from his other dealership located in Glenview.we got a good price an excellent service.we live on the southside of Chicago but we will send customers to this dealership without a doubt.Czaja Family

Mcia1979

Jun 5, 2015

I like to thank you Jerry Giec for taking his time on his day off and helping my son to purchase Ford Mustang from his Ford dealership location in Glenview..We got a great price and is very professional service.we live on the southside of Chicago , but we will send customers to this dealership since they went out of their way and order the car to our specifications without any hassle..thank you ..Czaja Family

David

Jun 2, 2015

Steve and Paul did an excellent job of explaining my options and made the whole process ofleasing my Escape excellent! It was helpful to test drive a couple of different types of vehiclesbefore making the final decision.

jah123

May 31, 2015

We just bought a Ford from Paul for the fourth time. He is very knowledgeable, never pressures, and makes sure we are happy with the purchase. We will buy our next car from him as well.

kerryquilts

May 19, 2015

I recently bought a C-Max Hybrid at Bredemann and worked with Paul Ipjan and later Rick Serrano on the purchase. i liked the fact that they did not put high pressure on me and let me proceed at my own pace. I will definitely recommend Bredemann to friends!

JPC

May 13, 2015

This was by far the best service and deal I cold have gotten for the car I have been looking to purchase since the auto show. John Messner was great, very knowledgable and friendly. There was no pressure, his desire was simply to make sure I got the car I wanted for the budget I had. For someone who has never bought a "brand new" car this was as stress free as you can get. They also gave me a very good price for my 2004 Ford Escape trade-in. I would recommend Bredemann Ford to all looking for a hands on honest experiance.

RB

May 5, 2015

From sales to service, Bredemann Ford makes the entire process smooth and simple! Thanks for operating such an outstanding dealership.

LibbyT

May 5, 2015

Paul was extremely knowledgeable about the hybrid technology and wasn't at all pushy, which we'd experienced with a couple of other dealerships. He was laid-back and made the experience comfortable. We're very happy with our Fusion Hybrid!

Floyd66

Apr 27, 2015

Paul and Steve are knowledgeable and friendly sales people. They were professional and made us feel valued! No pressure to buy, but we did! Love our new Explorer XLT!!

JBN

Apr 20, 2015

Paul took care of everything to get us hooked up with a new Ford Focus lease. He sent everything by email a few days in advance of our visit so I had all the paperwork taken care of before arrival. The car he arranged for us was perfect and ready to go, exactly what we needed. We have 2 small children so we don't have a lot of time to waste, and we were out of there within 2 hours which is pretty great. Everyone was very helpful and they even had someone walk us through all of the features and buttons so we now know how to work everything. Excellent service, highly recommended!

JBN

Apr 20, 2015

Paul took care of everything to get us hooked up with a new Ford Focus lease. He sent everything by email a few days in advance of our visit so I had all the paperwork taken care of before arrival. The car he arranged for us was perfect and ready to go, exactly what we needed. We have 2 small children so we don't have a lot of time to waste, and we were out of there within 2 hours which is pretty great. Everyone was very helpful and they even had someone walk us through all of the features and buttons so we now know how to work everything. Excellent service, highly recommended!

jpribek

Apr 20, 2015

Bought our 4th Ford from Paul at Bredemann and, as expected, everything was smooth, quick, professional, and pressure-free. We very much appreciate the straight talk without the sales tactics. When the time come to buy another car, Bredemann will be our first, and likely only stop. Thanks again Paul!J Pribek

Nuns310

Apr 20, 2015

We purchased a new Ford F-250 Pickup Truck fully equipt with a Plow and Bed Liner .... Paul and Steve were a Breath of fresh air to deal with...I ususally despise dealing with car salesmen but they made this experience quite painless and enjoyable. I would HIGHLY reccomend them to anyone.

PR Gardens

Apr 11, 2015

We have special ordered 2 new Ford vehicles in the past year through Bredemann Ford. Our sales representative, Mr. John Messner, has assisted in this process on both occasions. He is technically knowledgeable about the products, a 2014 Fusion and a 2015 F150, and has a friendly low pressure style making the whole experience the best I have ever encountered in an auto purchase in over 60 years. We are completely satisfied with our new Ford products and the way Bredeman's does business. I would highly recommend them to anyone seeking to buy a new Ford product in the North and NW Chicago area.

PR Gardens

Apr 11, 2015

This is our second purchase of a new Ford vehicle from Bredemann in over a year. In both instances we special ordered the vehicle with the assistance of the excellent "Build Your Own" option on the Ford website and at the dealership with Mr John Messner. The most recent purchase was of the all new F150 which John kept me updated on the status of the current build but not only that, knowing my interest last year in the new truck rollout by Ford, kept me updated throughout the previous year. He made the whole experience just so much better. He got us a great deal on the new truck allowing me to upgrade to the next level option package and still stay within my intended budget. He is a great salesman to do business with. No hard sell from him or management and a no pressure experience with the financial section at the dealership. This is a great company to do business with.

mziffra

Apr 10, 2015

Great experience! Thanks again! Super friendly, detailed, fast and up front as possible! Fair trade value and exceptional customer service. They really know their Fords!

schio

Apr 10, 2015

Chester was the absolute best. He didn't push any particular car on me and let me test drive any thing I wanted. I finally decided on the fusion. Great car! I'm very happy that I went to Bredemann.

Happy customer

Apr 2, 2015

Superior. We went to several dealerships and Bredemann was by far the best. Polite, friendly, and answered all of our questions. They didn't play the car sales game where you are there for hours buying a car, which I do not like at all. The salesman, Paul, stayed way beyond closing to explain everything to us. I am very pleased with Bredemann.

Cary

Mar 21, 2015

Paul went out of his way to find the car I wanted, and I couldn't be happier with the result. He made buying the car I wanted very easy. he also stayed in touch throughout the teaching part, which helped as I was trading a 9 year old car with none of the fancy electronic features. Steve helped resolve an issue with the X plan PIN, going "above and beyond" to help me get the deal done. He showed no signs of frustration or impatience either, although the problem was an error by my friend, Several others whose names I don't know helped to train me on the fancy "extras". Two very nice young ladies taught me how to set up and use the entertainment/GPS/Sych features, and two young men helped me with how to work around a glitch in synching my phone's address book, Everyone I dealt with was friendly and helpful.

mustang lovers

Mar 19, 2015

Paul helped my son and I purchase my husband's dream car, a new 2015 GT mustang. He was very helpful with all the details of the car, packaging, insurance, pricing, etc. Made the process very easy. I felt confident walking out of the dealership that we made the right decision. Thank you Paul for all your help.

Reardon5

Mar 19, 2015

Paul helped my son and I purchase my husband's dream car, a new 2015 GT mustang. He was very helpful with all the details of the car, packaging, insurance, pricing, etc. Made the process very easy. I felt confident walking out of the dealership that we made the right decision. Thank you Paul for all your help.

Explorer

Mar 17, 2015

Paul and the whole Bredemann team did an outstanding job assisting us in the purchase of our new explorer. Thank you! We Love the car!!!!

ford f-150

Feb 10, 2015

Thanks for keeping this easy and simple. Since I am a loyal Ford repeat purchaser I knew exactly what I wanted. Paul made it simple and easy. Thanks Paul!!!

NHL

Feb 3, 2015

I was in the market to trade-in my 2004 Expedition for the new 2015 model. I drove to my closest dealership. I parked in the very bland lot, looked at the few models they had outside for about 10-15 minutes and then went inside. I stood in the middle of the showroom floor and waited 15 minutes to be greeted. There were plenty of employees around without customers -- a regular occurance at dealerships these days, I would presume. I finally walked up to Ben and asked if he wanted to sell me a new car. If I were a dealer, and the auto industry was suffering as it had been (I realize that there has been an uptick recently), I would think that custmer service would be a good starting place. I'm not looking for pushy, wont leave you alone type of tactics, though how about a greeting in the lot or when I walk in the door saying that "We're here to help when you are ready. My name is ______." And how about the bathrooms, showroom floor, lot, etc. Geesh, so dreary. The rest of the experience is exactly as it had been for the past 40 years when my dad first had a Ford dealership. The used car appraisal formula (mine was "line 80" though I sold it privately for "line 160"), the negotiation (I used to take the first offer and go in back for a cup of coffee, mark-up the offer sheet and return saying that the manager wouldn't go that low) and delivery were all the same. They even have the same dot-matrix strip printer printing out some of the contracts. It was a real throw back. In the end, Ben was very nice and attentive, he kept me posted on the delivery date (though it was longer than projected), he followed-up by email to see if he could help with anything and I left on a positive note.

mpkallis

Jan 26, 2015

Bredemann was my first IL purchasing experience, and seeing that I'm from Detroit, I figured there would be something left to be desired with this experience compared to what I am used to in the 'D'. From the price to the purchasing experience, Paul Ipjian and the Bredemann staff was honest, helpful, knowledgable, and clearly working for what product and features were best for me. I did not feel like I was being sold the most expensive car, but rather, the right car was being found for me. I highly recommend Bredemann Ford and will definitely be shopping there again in the future.

uwlaw94

Jan 21, 2015

This was a great experience for me and my daughter - first car for her. Paul was extremely knowledgeable on this particular make and model, along with other similar makes and models. He was very helpful in getting us to the correct purchase decision, at a fair price, with minimal debate/negotiations. He came in on his day off to make sure the delivery process was smooth and efficient. The team at Bredeman was first class - vehicle purchase, finance, service follow up, etc.Thanks Paul!

Discerning buyer

Jan 12, 2015

This was easily the best experience I have had with a car dealership. Paul Ipjian was all the things you would want in a dealer/salesperson.....extremely helpful, knowledgeable and NOT pushy. The entire experience was a pleasure. Highly recommend him and this Bredemann Ford in Glenview. .

gbooth

Jan 12, 2015

This was easily the best experience I have had with a car dealership. Paul Ipjian was all the things you would want in a dealer/salesperson.....extremely helpful, knowledgeable and NOT pushy. The entire experience was a pleasure. Highly recommend him and this Bredemann Ford in Glenview. .

susna99

Jan 5, 2015

Paul was VERY knowledgeable and didnt play any games. I was in and out with my new car in less than 2 hours. I felt the price was fair as well. Highly recommend this dealership.

vf

Dec 15, 2014

I had an easy time buying the used Escape Limited (since I had seen it on car.com). I was looking for something decent that I can hand down to my son in about three years. The car came with the "Ford Certification" so I did not mind that it had 60K miles on it. It was quite clean. The sales reps (Ben & Selma) that I met were friendly and responded quickly via email. I will probably check them out again in about three years if they have the same deal with an Explorer or something similar.

Dave the Explorer

Dec 2, 2014

Thank you, Chester- You were very helpful when we were looking to purchase an SUV for our family. The price we got was great and all of the follow up that we received made us feel that you valued our business. See you when the oil needs to be changed! (Also, John Messner was great when you were out and Steve in the Business Office was very easy to deal with!)

Raul

Dec 2, 2014

Chester was an extremely friendly individual. He did not put any pressure on me to buy a vehicle that day and gave me an extremely affordable price. Chester Gilbert is extremely knowledgable and efficient. He makes sure his clients understand every kink on a vehicle and every wrinkle in a purchase. Furthermore, he my purchase was complete in less time than it took me to decide what vehicle I wanted and the test drive combined. This dealer is a great place to go if you are a bit uneasy about buying a vehicle, for the employees here make sure the customer is the number one priority. They made me feel extremely satisfied with my purchase.

1222Dave

Dec 2, 2014

Thank you, Chester-You were very helpful when we were looking to purchase an SUV for our family.The price we got was great and all of the follow up that we received made us feel that you valued our business.See you when the oil needs to be changed!(Also, John Messner was great when you were out and Steve in the Business Office was very easy to deal with!)

rrufino

Dec 1, 2014

Chester was an extremely friendly individual. He did not put any pressure on me to buy a vehicle that day and gave me an extremely affordable price. Chester Gilbert is extremely knowledgable and efficient. He makes sure his clients understand every kink on a vehicle and every wrinkle in a purchase. Furthermore, he my purchase was complete in less time than it took me to decide what vehicle I wanted and the test drive combined. This dealer is a great place to go if you are a bit uneasy about buying a vehicle, for the employees here make sure the customer is the number one priority. They made me feel extremely satisfied with my purchase.

Sergey Arutchev

Nov 27, 2014

Ben was helping us with purchase of used c-max energi. He was extremely helpful on all stages of the process would it be details about the car, price negotiations, financing and insurance paperwork -- without his support and great advises we would not be able to finalize all the financing/insurance details. Thank you for your help!

MCH

Nov 18, 2014

My husband and I looked extensively at cars in several dealerships and it was here that we found the team to be helpful, kind, trustworthy and not pressuring us. We spent A LOT of time in their showroom as we were in doubt between a few cars. Chester and Steve Travnik offered us guidance and were very patient with all our questions. They made the car buying experience enjoyable versus stressful. We are very satisfied with the quality of service, price and would return and recommend to others in a heartbeat.

KitteG

Nov 18, 2014

Selecting a car, lease or purchase can be a stressful experience, until you meet John Messner. John is extremely knowledgeable and passionate about Ford and it's products. John works hard for you and respects your time. He will find the exact car for you! Ira Schreiber doesn't play games. Ira will work hard to get the number you need to close the deal. Steve Settler knows the paperwork process and is thorough. All three make a wonderful team! I love my new Ford Explorer Sport. Thank you for the wonderful experience!

dima400

Nov 12, 2014

Im not good in negotiating with dealers, but this time I do not think they took advantage of it. C-Max is a great car, batteries are sensitive to cold, but still save a lot of gas. So far its the best car purchasing in my experience.

crippled007

Nov 12, 2014

Paul made my purchase of a 2015 Transit so smooth that I will now have all work needed on 2010 Escape done at their shop too. Steve in the finance made the paper work go very well toothank you.

dima400

Nov 12, 2014

I'm not good in negotiating prices with dealers, but this time I do not think they took advantage of it. C-Max energi is a great car, but batteries are very sensitive to cold. And it's cold right now.. But even with the cold weather, car practically doesn't use much gas.

Lchicago

Nov 7, 2014

After my '08 Escape was totaled in an accident I was heartbroken, but Ira made it so easy to find a new car. He was able to get me everything I wanted in a new 14' Escape - he went out of his way to find the exact specifications & color, and transferred it from a different Ford dealership. Paul and Steve helped finalize the deal and made the process comfortable and easy. Now I have a new car to love, and I wouldn't go anywhere else to buy a car!

Lauren22

Nov 7, 2014

After my '08 Escape was totaled in an accident I was heartbroken, but Ira made it so easy to find a new car. He was able to get me everything I wanted in a new 14' Escape - he went out of his way to find the exact specifications & color, and transferred it from a different Ford dealership. Paul and Steve helped finalize the deal and made the process comfortable and easy. Now I have a new car to love, and I wouldn't go anywhere else to buy a car!

dudepower

Oct 15, 2014

I recently purchased my 2nd Ford Escape. It was a used car and the price was right and the car was the right car for me. The salesman was very professional and helped me through the process of selection and purchase.

Gianna

Oct 7, 2014

When my husband and I began looking for a car, we chose this dealership at random. Our first experience car shopping was awesome. We figured we would be hassled and haggled but the employees here seemed to car more about our happiness and the needs we had over the desire to sell a car. After looking at the showroom floor for a little while, an employee approached us to ask if we had any questions. We told him we were just looking at the different models and he immediately stepped aside an gave us our space. We looked at a few other places who acted more like vultures than professionals and ultimately chose Bredemann in Glenview not only because it had the car we wanted but it had the low-key, no stress environment we wanted. The employees were extremely helpful and very willing to try everything they could to get us a price we could afford on a vehicle we wanted. I would highly recommend this company to anyone searching for a Ford vehicle.

Gianna Valentine

Oct 7, 2014

When my husband and I began looking for a car, we chose this dealership at random. Our first experience car shopping was awesome. We figured we would be hassled and haggled but the employees here seemed to car more about our happiness and the needs we had over the desire to sell a car. After looking at the showroom floor for a little while, an employee approached us to ask if we had any questions. We told him we were just looking at the different models and he immediately stepped aside an gave us our space. We looked at a few other places who acted more like vultures than professionals and ultimately chose Bredemann in Glenview not only because it had the car we wanted but it had the low-key, no stress environment we wanted. The employees were extremely helpful and very willing to try everything they could to get us a price we could afford on a vehicle we wanted. I would highly recommend this company to anyone searching for a Ford vehicle.

sm85

Oct 5, 2014

I dealt with Paul Ipjian and he was great. He met me out in the parking lot when I showed up and was able to get the exact car I wanted. Paul and Bredemann Ford are willing to go the extra mile to ensure that you are happy and want to stay a customer for future vehicles. Other dealerships I went to told me everything I wanted to hear until I was ready to sign and then came all the BS. At Bredemann they tell you everything upfront so there are no surprises in the end.

Car buyer

Sep 30, 2014

Chester Gilbert was pleasant to work with, and not pushy at all. We felt like we got a fair price on the vehicle, and a decent price for our trade in. Mike Bishop was very patient and helpful in coaching me on the "sync" system the next day.

h&r

Sep 24, 2014

we came back into the country from Germany & had limited time (2 days) in the Chicago area. Paul & Steve are perhaps the two most agreeable & professional auto dealership sales people we have ever dealt with. They were honest with us & extremely straight forward with us to the point that we purchased a new vehicle had it serviced and were able to drive it home the next morning. Good Job!!!

rick.jackson64

Sep 17, 2014

Great and easy buyting experiences. Steve and Paul did a great job and we appreciate their honest and non nonsense approach to selling us a car. Rick & Sabina

CMax Buyer

Sep 14, 2014

Chester Gilbert was on his way out the door to head home when we arrived. As he held the door open for us, he realized his colleagues were all with customers, so he cheerfully turned around and worked with us. Before we left the lot for a test drive, he took time to explain the hybrid technology of the CMax, especially how the braking has a different feel. When we returned to purchase the car, he never tried to upsell us, just listened to the features we wanted and found the exact car and color at a different dealer and called us when it was in. When we picked up the car, he was likewise helpful, answering all questions

CMax Buyer

Sep 13, 2014

Chester Gilbert was on his way out the door to head home when we arrived. As he held the door open for us, he realized his colleagues were all with customers, so he cheerfully turned around and worked with us. Before we left the lot for a test drive, he took time to explain the hybrid technology of the CMax, especially how the braking has a different feel. When we returned to purchase the car, he never tried to upsell us, just listened to the features we wanted and found the exact car and color at a different dealer and called us when it was in. When we picked up the car, he was likewise helpful, answering all questions.

CondoMan

Sep 12, 2014

Just purchased my third vehicle from Bredemann Ford. This time I actually bought a Chevy from them. It's a pre-owned 2009 Malibu with only 25,000 miles and in excellent condition. The other two cars I had bought from them were a 2008 Escape Hybrid and a 2002 Focus which were both new. Traded in the Escape after driving it for 7 years and 95,000 miles. Very good track record with it. Loved the Escape but no longer needed an SUV. Wanted to go back to a sedan. The Malibu was in mint condition and Ira and Ben gave me a great deal. There was never any pressure. Got a great trade-in on the Escape and was driving away in the like-new Malibu with very little money out of pocket. Steve the finance manager recommended a service agreement which I got and was quite affordable.I never have to fear a repair bill even on this used car. The service department is also excellent. And any time they need to keep my car for more than a short time, they provide a free loaner vehicle. As a single person, that's very useful. I recommend Bredemann Ford to everyone looking for a car, new or used

Chillini

Sep 8, 2014

Easy buying experience. Contacted each other via Edmunds and email. Then finalized price and confirmed available rebates by phone. Took car for test drive and walked away with new car.

Kelsey Petersen

Sep 5, 2014

I purchased my first new vehicle from them and I was very pleased with the service and attention I received while being there. I was very nervous and excited, but John sat with me for hours showing me the cool gadgets of the car so when I drove off the lot, I drove with confidence and experience.

Laura104

Sep 5, 2014

This was the least stressful, most pleasant and easiest car sale we've ever been involved in. Everyone was professional and helpful and low pressure. Our sales person, Paul Ipjian, was a pleasure to work with.

ahgordon

Aug 31, 2014

We bought two cars from Chester Gilbert at Bredemann.Best car buying experience ever.Chester is down-to-earth, mild-mannered, knowledgeable, responsive and very pleasant to work with.We are thrilled with our cars and know that Chester is there for any questions, concerns or needed follow-upHe's checked in several times since our purchase to be sure we're satisfied.We are very, very pleased with this no nonsense, customer oriented approach.

Hans1979

Aug 28, 2014

For the very first time in my life I bought a car with peace of mind. There was absolutely no rushing, in the buying process, and although I had a hard time to decide what to buy they gave me plenty of time and good advice to make the right decision.

Michelle and Alejandro

Aug 18, 2014

We happened upon this dealership b/c it was one of the closest Fords in our area. By then we'd already visited five other large, well-known dealerships. Four of those tried to sell us cars that were well overpriced what they were offering online or we could find elsewhere. Three of those only showed us two cars and then expected us to make a decision and started their "hard sell." At two other dealerships, the salesman couldn't even answer basic questions we asked about the cars. We ended up at Ford, and found purely by chance: -A salesman who wanted to help. He showed us many cars, no attitude, no rushing. -Knowledge. Any question we asked he knew, with the exception of a couple, which he found out right away for us. -Quality. The other two dealerships who'd offered certification programs for their used vehicles didn't come close to this one! (IE - 174 point inspection versus 120-point and 109-point at other places.) -Pricing. We went home to make sure we were getting a competitive price . First the salespeople didn't mind at all that we weren't ready to buy the car yet. Second, we went online and could find nothing better for what we were buying! -Financing. Our credit was just so-so, and we got 2.9% financing... It was such a great experience. To be fair, the only negative is that the car was missing one floor mat in the back (if you can call that a negative considering everything else!) I will definitely be going to Bredemann Ford FIRST next time I'm looking for a car.

megner

Aug 18, 2014

We happened upon this dealership b/c it was one of the closest Fords in our area. By then we'd already visited five other large, well-known dealerships. Four of those tried to sell us cars that were well overpriced what they were offering online or we could find elsewhere. Three of those only showed us two cars and then expected us to make a decision and started their "hard sell." At two other dealerships, the salesman couldn't even answer basic questions we asked about the cars.We ended up at Ford, and found purely by chance:-A salesman who wanted to help. He showed us many cars, no attitude, no rushing.-Knowledge. Any question we asked he knew, with the exception of a couple, which he found out right away for us.-Quality. The other two dealerships who'd offered certification programs for their used vehicles didn't come close to this one! (IE - 174 point inspection versus 120-point and 109-point at other places.)-Pricing. We went home to make sure we were getting a competitive price . First the salespeople didn't mind at all that we weren't ready to buy the car yet. Second, we went online and could find nothing better for what we were buying!-Financing. Our credit was just so-so, and we got 2.9% financing... It was such a great experience. To be fair, the only negative is that the car was missing one floor mat in the back (if you can call that a negative considering everything else!)I will definitely be going to Bredemann Ford FIRST next time I'm looking for a car.

casey.donnowitz

Aug 14, 2014

I was looking for a car for my 16 year old daughter. Chester Gilbert helped us tremendously with finding the perfect car. Steve Travnik got us to the right price point. and Steve Settler helped us get through the paperwork in a timely manner.

cardinalfinancial222

Aug 9, 2014

Very friendly; most helpful in determining what I was actually looking for; explored all available options; offered best price, rebates, financing, and service. Best experience I have ever had with a large-ticket purchase, Will be happy to recommend Mr Ipjian and Bredemann to anyone and everyone.

Erik A

Aug 5, 2014

Recently bought a Hyundai Tucson from the dealer. Paul I was the salesperson a d he was great. No pressure and helped with the trade in process. I would definitely go back to this dealership, the best car buying experience I've ever had.

Sarah Kosmin

Aug 1, 2014

I was pleasantly surprised to find this place after an unpleasant experience at Golfmill Ford. Paul answered my questions politely and honestly. Not once did I feel uncomfortable or pressured to buy, which I didn't think existed at a car dealership!

sybique

Jul 29, 2014

I purchased a 2014 Ford Fusion from this dealership. The internet department (Michael Bishop) was attentive and fast in response. The quote is detail-rich and clear with terms and conditions. This is in great contrast to quite a few other dealers I worked with - who often try to exclude hidden fees from the quote, while adding rebates that customers are quite unlikely to qualify.When I came into the dealership to discuss the details, Paul Ipjian was the salesman who greeted me. I am impressed with his down-to earth personality. During the price negotiation, there is not the usual long wait when a salesman is paying visit to the manager's desk. He was also very knowledgeable in both the product and car-buying tips. Paul is the kind of good salesman who succeed for his knowledge and personality, rather than "sales tricks".I went in the next work day to take delivery of the vehicle. Paul has diligently worked out all the paperwork issues with the lien holder of my trade-in, as well as all the tax details plus many more. With the help of the business manager (Steve Settler), who has all the paperwork prepared beforehand, I was able to wrap up the delivery in just over an hour. The level of professionalism and efficiency of this dealership is very impressive. At the same time, all the staff mentioned above has been very pleasant to work with. The facility is less than luxury, but the quality people who work there are making the dealership a very competitive alternative to some mega-dealers. I hope to see an equally impressive service department on my next visit.

Dan McCarthy

Jul 26, 2014

I am so happy I decided to make the drive to Glenview to purchase my 2013 Ford Fusion Energi. There are two closer Ford dealerships to me but I came here because of the reviews and some of my experiences at the other dealers were good but not GREAT. The dealership was terrific. Paul Ipjian helped me from start to finish, was patient, upfront, honest, and just flat out terrific. I didn't buy the car on the spot.. it took me about a week to make the purchase. Paul was not pushy.. he waiting until I was ready to make a decision. I would recommend this dealership to anyone and everyone looking for a new car. I also spoke with August Trexler a few times before going in and his service was exemplary as well.. without that great experience I may have never stepped in the door. Going into a car dealership can feel intimidating, but I did not feel that for even a split second at Bredemann Ford. Thanks again for the great experience... I will be back here again for my next purchase... whenever that may be.

McCarthyYO

Jul 26, 2014

I am so happy I decided to make the drive to Glenview to purchase my 2013 Ford Fusion Energi. There are two closer Ford dealerships to me but I came here because of the reviews and some of my experiences at the other dealers were good but not GREAT. The dealership was terrific. Paul Ipjian helped me from start to finish, was patient, upfront, honest, and just flat out terrific. I didn't buy the car on the spot.. it took me about a week to make the purchase. Paul was not pushy.. he waiting until I was ready to make a decision. I would recommend this dealership to anyone and everyone looking for a new car. I also spoke with August Trexler a few times before going in and his service was exemplary as well.. without that great experience I may have never stepped in the door. Going into a car dealership can feel intimidating, but I did not feel that for even a split second at Bredemann Ford. Thanks again for the great experience... I will be back here again for my next purchase... whenever that may be.

plelling

Jul 24, 2014

I am so happy with my experience at Bredemann Ford; my dealer, Paul Ipjian, never pressured me or tried to sell me anything. I made the initial approach to Bredemann, Paul answered all of my questions and concerns without ever making me feel like I was being pushed into making a purchase. Paul was very knowledgeable and had all the answers to every question I asked. When I asked about getting a trailer hitch on my Ford Escape Titanium, Paul recommended that I get a car with a factory installed trailer hitch due to the engine modifications the factory would make to alleviate the weight stress on the engine from the added weight. When I decided to purchase my vehicle on Tuesday evening, it was delivered from Wisconsin the next day with everything I asked for, detailed and ready to pick up Wednesday evening. I am very happy that Bredemann was my first stop for my car search; I feel I made an excellent purchasing decision. Having Paul as my salesman was just lucky!

Dave Kessler

Jul 14, 2014

Purchased a 2013 ford edge on 07/03/2014. Dealt with Chester ,went on multiple test drives. No high pressure sales b.s. He was knowledgeable about the vehicles, warranties etc. Once we agreed on a price paperwork went smoothly without a slew of add-ons and .Ira got us in and out in a timely manner. This started with my older vehicle needing a fair amountt of sevice and Mike Reyes got the ball rolling on my behalf. I bought my previous vehicle there used in 2007 and will continue to have them service it. A great group of people

wlosang

Jul 7, 2014

We had a great experience purchasing our 2014 Ford Escape at Bredemann Ford in Glenview with Paul and David Ipjian. We had a good idea of what we wanted going in, and they were able to quickly find a recently delivered car with all our desired options. Once the decision was made, purchasing the car was very smooth and seamless. All of our questions were answered and we didn't spend much time waiting. We were very happy with Bredemann Ford and would recommend this dealership to anyone in the market for a new car.

aawhite00

Jun 30, 2014

Paul is extremely personable and considerate to the customer's needs and wants when looking for a new car. Paul responded to all of my questions very quickly and made my car buying process go more smoothly than I could have ever imagined.

lsteiner1124

Jun 14, 2014

We went to Bredemann Ford in Glenview on 5/31/14 with the intention of just doing some preliminary shopping. Paul was recommended by my brother as he has bought several cars from him. Even though it was a busy day, Paul gave us all the time we needed. A perfect score was given because we left the dealership with a brand new car and didn't feel like we got screwed, very refreshing after some past experiences at other dealers! We felt we received a fair price on the new car and our trade in. From Sales, Finance, to Technology (a much appreciated piece of the puzzle!) we were impressed by the knowledgeable and friendly degree of professionalism. We will not hesitate to recommend Paul and Bredemann Ford to anyone. Post sale follow up has been outstanding.

Kathy rk

Jun 9, 2014

When it came time to replace my 12 year old Lincoln, my husband and I agreed, we dont like buying a new car because we remember uncomfortable past experiences. But our experience with Bredemann Ford was so positive it was a total pleasure from the first time we walked in the door. Much of that was due to our salesman, John Messner, but everyone we dealt with and everything we saw spoke to an honest, ethical, friendly dealership. Fords Web site, and those we talked to at the Chicago Auto Show, encouraged us to go online and choose the options I wanted, so I did. A review of local dealers inventories showed I couldnt get what I wanted in stock. When we went to Bredemann, John offered to order it from the factory. John is very knowledgeable and he and my husband happily talked cars (I dont speak car) and agreed on what best met my needs. The price he quoted was excellent, and no one tried to sell us anything else. He even worked out delivery around my travel obligations. We got the car yesterday and he spent an hour talking us through the mechanics and technology of my new car. From start to finish, we experienced friendly, respectful, honest dealings that resulted in our feeling comfortable and trusting. John mentioned that Mr. Bredemann had been a Jesuit-trained seminarian. Since I am a graduate of Loyola University, I can testify to the emphasis Jesuits put on ethics in their education. We would definitely go back to Bredemann for our next vehicle.

cypherman

Jun 6, 2014

Friendly and very efficient/ Paul made the buying experience go smoothly. He knows the products he's selling and can immediately answer your product or service questions.

Kathyrk47

Jun 5, 2014

When it came time to replace my 12 year old Lincoln, my husband and I agreed, we dont like buying a new car because we remember uncomfortable past experiences. But our experience with Bredemann Ford was so positive it was a total pleasure from the first time we walked in the door. Much of that was due to our salesman, John Messner, but everyone we dealt with and everything we saw spoke to an honest, ethical, friendly dealership.Fords Web site, and those we talked to at the Chicago Auto Show, encouraged us to go online and choose the options I wanted, so I did. A review of local dealers inventories showed I couldnt get what I wanted in stock. When we went to Bredemann, John offered to order it from the factory. John is very knowledgeable and he and my husband happily talked cars (I dont speak car) and agreed on what best met my needs. The price he quoted was excellent, and no one tried to sell us anything else. He even worked out delivery around my travel obligations. We got the car yesterday and he spent an hour talking us through the mechanics and technology of my new car.From start to finish, we experienced friendly, respectful, honest dealings that resulted in our feeling comfortable and trusting. John mentioned that Mr. Bredemann had been a Jesuit-trained seminarian. Since I am a graduate of Loyola University, I can testify to the emphasis Jesuits put on ethics in their education. We would definitely go back to Bredemann for our next vehicle.

jcpop

Jun 2, 2014

My wife was looking to downsize from her Town & Country but still needed a back cargo area that laid flat. I bought a Ford Taurus from Paul Ipjan in 2012 and was very pleased with the experience. Paul was very helpful working with my wife to understand her needs and we settled on a 2014 Ford Escape. The pricing and selection was great and Paul was willing to seek out the car we wanted and she is very happy with the new car. Having someone like Steve Pett available to work one on one with the new technology was a real Plus in making the decision. He is a great resource for the salespeople and the dealership.

oconnellc

May 29, 2014

We bought a 2014 Ford Focus last week with Steve Travnik and Paul Ipjian at Bredemann Ford. Both salesman were just terrific. I took test drives in two Focuses. Steve gave us a great price and there were no last-minute add-ons. We also got $3000 in rebates from Ford. The new car worked out to be only slightly more than a used 2013 Focus with almost 30,000 miles, so that was an easy choice. Paul knew the car backward and forward. This was a great experience and I can't recommend them highly enough.

Richard & Kate

May 27, 2014

My wife and I visited 10 different car dealerships looking for a mid-sized SUV that had three rows. The people at Bredemann Ford in Glenview were leaps and bounds above every other dealer for many reasons. The staff at Bredemann was honest, never pushy, very helpful (and only when asked) and never once talked down to either of us. On top of all those positive attributes, Chester Gilbert (our Sales Consultant at Bredemann), was kind, mellow and wanted to make sure we got a car that fit our needs and budget. As a matter of fact, when we told him we were also going to look at Honda Pilots and Toyota Highlanders, he said, Those are both good cars, Im sure youll find whats right for you. Well, we did. And that was a Ford Explorer from Chester and Bredemann. Were very happy with our purchase and delighted with our experience with every person we met and dealt with at Bredemann Ford in Glenview. Our highest recommendation.

kartan

May 27, 2014

We've had Bredeman cars since 1982. Every sales and service experience has been excellent. I'd recommend the dealer and the people who helped us!

RLAIBLE

May 27, 2014

My wife and I visited 10 different car dealerships looking for a mid-sized SUV that had three rows. The people at Bredemann Ford in Glenview were leaps and bounds above every other dealer for many reasons. The staff at Bredemann was honest, never pushy, very helpful (and only when asked) and never once talked down to either of us. On top of all those positive attributes, Chester Gilbert (our Sales Consultant at Bredemann), was kind, mellow and wanted to make sure we got a car that fit our needs and budget. As a matter of fact, when we told him we were also going to look at Honda Pilots and Toyota Highlanders, he said, Those are both good cars, Im sure youll find whats right for you. Well, we did. And that was a Ford Explorer from Chester and Bredemann. Were very happy with our purchase and delighted with our experience with every person we met and dealt with at Bredemann Ford in Glenview. Our highest recommendation.

stevekate

May 23, 2014

Right after leaving the lot in our "as is" used car, a window latch gave out. Even though the sale was "as is", Paul and the team did not hesitate to fix the problem at no cost and provided me a free loaner car to get home. Even though it was late in the day (past 4:30pm) and they said they would need to keep the car overnight to fix it, they turned it around in about an hour and we had the car back by dinnertime. Bredemann really stood behind its sale!

jvp426

May 21, 2014

This is a dealership my wife found on the internet. I also found the best salesperson in David Ipjian. He was so helpful and spent the time going over all the options on the car. Now check this out, no pressure. I can't say enough about David Ipjian. I highly recommend Bredemann Ford, and David Ipjan.

terry2109

May 21, 2014

I purchased a new car from this dealer and salesperson based on the recommendation of a friend. I was satisfied with both the dealer and the salesperson and recieved a fair deal.

Nick G

May 19, 2014

My wife and I walked into this dealership and immediately were greeted and treated like family by Chester Gilbert. We explained our need for something with 4 wheel drive after this long winter and he introduced us to the Ford Escape. There was no pressure to buy since we weren't ready but Chester found a car well within our budget, it so happened to be a used Ford Escape with all the bells and whistles, and we are in love. Truly the best car we have ever owned. Thank you Chester and thank you Bredemann!

rsmurphy

May 19, 2014

Paul was easy to work with and gave us a great deal. We went in knowing what car we wanted and what options and drove out with a new car in less than an hour and a half.

thegilbot

May 19, 2014

My wife and I walked into this dealership and immediately were greeted and treated like family by Chester Gilbert. We explained our need for something with 4 wheel drive after this long winter and he introduced us to the Ford Escape. There was no pressure to buy since we weren't ready but Chester found a car well within our budget, it so happened to be a used Ford Escape with all the bells and whistles, and we are in love. Truly the best car we have ever owned. Thank you Chester and thank you Bredemann!

Patrick Cwick

May 14, 2014

Rick Serrano was a very helpful, and knowlegeable salesman for the second time around buying a car from Bredeman Ford in Glenview. He got us the absolute best deal and it wasn't a long dragged out process like other places can be.

macoops5

May 13, 2014

Rick and Mike were extremely helpful, exceptionally courteous, and found the exact car I was looking for. In addition, Rick went out of his way to drive down and get the car from another dealer so it would not be sold out from under me. They ensured that I was perfectly satisfied with all my decisions, going over them in detail. In addition, they worked out a fair price for a car I hope to own many years like my previous Escape. Besides the good sales experience, we also choose Bredemann Ford because of the excellent service department. Mike always makes sure we are completely satisfied.

krkeywest

May 7, 2014

I bought a 2003 Ford Escape from Bredemann in Glenview brand new with 6 miles on it back in '03. I drove it over 163,000 miles before I traded it in on my new 2014 Escape a few days ago. I considered buying a used Explorer or even another pre-owned Escape, but the deal Paul gave us on the new 2014 Escape was too good to pass up. He showed us all models and prices, but again, the new Escapes have a lot of great features like all wheel drive, the moonroof, and the factory roof rack. Paul actually grabbed his tools and made sure we had the rack ready that day so we didn't have to wait.I looked around the year before for a new car, but loved my old car too much and drove it until it wasn't financially viable to fix anymore. Paul remembered me from browsing a year later and the rest is history. I drove it 1300 miles the first two days I owned it down here to Florida. I'll put a few hundred more on my way down to Key West tomorrow. I highly recommend Bredemann, and especially Paul Ipjian, to go get your car. Thanks guys! I might not be back for another 10 years until I need another new one. Until then the escape will be driving me around paradise. Best of luck!-Kevin in the Keys

barwite

May 1, 2014

I've been purchasing cars for 40 years now. My experience here was sooo atypical of car dealers, I felt like I was in "The Twilight Zone"!! So kind, thoughtful, and eager to serve. I found myself relaxing and having FUN. And shouldn't the purchase process of a new vehicle be as pleasing as driving it? Mother Teresa has to move to the rumble seat! Chester Gilbert, Ira Shreiber, and Michael Gilbert were All Stars.

Ron

Apr 21, 2014

My daughter was looking at the new C-Max. I received information promptly via email. Went in to the showroom and we were greeted by the salesman, August Trexler. I have been purchasing cars for over 40 years and this young man made the experience more pleasant than I have ever dealt with. There was no pressure and he took all the time necessary to explain everything to my daughter. I would recommend this dealer and this salesman without hesitation.

Tom

Apr 21, 2014

People were very friendly and knew the products very well. I appreciated not needing to haggle over price. I never felt that I was being taken advantage of as I have with other dealerships.

v_giov

Apr 16, 2014

Usually when considering buying a new vehicle it brings a certain sense of dread. Ugh, pushy salesmen, pushy finance guy, etc.etc.etc. Not so when dealing with Rick! He was by far the most *chill* salesman I've ever encountered! Very patient, was willing to answer all of our questions, and was a true delight to deal with.Of course we did have a bit of a push with the finance guy, but it wasn't too bad. I let him do his spiel, I wasn't having any of it, and that was pretty much that.

lweiss

Apr 11, 2014

This is the second Ford we have bought in the last year Dealing with John Messner was superb!He always valued our time and was ready to give us the time we needed. He did it with the utmost proficiencyHe had all the answers to our questions and was able to get us exactly what we wanted and in a short time framHighly recomend Bredemann Ford and John to anyoneExcellent no pressure knowledgable staff in Sales and ServiceLennie and Jessica Weiss

Lynne0514

Apr 10, 2014

Having never purchased a new car before, I was a little uneasy about the process. My sales associate, Paul Ipjian was amazingly helpful and knowledgeable. He, as well as Steve Travnik made the car purchasing experience quite pleasant. There was no run-around, and they were very straight-forward and honest from the beginning.

Lennie and Jessica Weiss

Apr 6, 2014

This is the second Ford we have bought in the last year Dealing with John Messner was superb! He always valued our time and was ready to give us the time we needed. He did it with the utmost proficiency He had all the answers to our questions and was able to get us exactly what we wanted and in a short time fram Highly recomend Bredemann Ford and John to anyone Excellent no pressure knowledgable staff in Sales and Service Lennie and Jessica Weiss

ChrisMiller

Apr 3, 2014

Paul was very helpful. They were able to find the right car for us at a fair price. I would recommend this dealership to others.

ChrisBloom324

Mar 31, 2014

My wife and I had visited other brand name dealers and other Ford Dealerships in the area. This dealership was by far the most friendly and hospitable. They were prompt and provided as many options as possible throughout our entire process. Customer Service was stellar. We bought the exact car we came for at a reasonable price and good financing. They worked with us to find us the best options or us. I would definitely recommend Bredemann Ford and to any friend if they were looking to buy.

bholdings

Mar 30, 2014

We have been buying Fords, new and used, for the past 20 years fro Bredemann and in particular Steve Travnik.. The experience with service or sales has always been positive. The professional, yet friendly attitude makes us feel that we really matter and the treatment is genuine. Thank you for taking care of our family of four Fords. We will be back for sure and for me, most likely to meet with Steve Pett to bring me in to the 21st century of technology..

Patricia Tomblin

Mar 26, 2014

John Messner was great with helping us get into our new 2014 Ford Focus. He did all the legwork for us before we even came into the dealership. He was awesome with following up with us and keeping us informed every step of the way. When we went in to sign the paperwork Chester Gilbert was awesome. He was very polite and friendly. He was great about going over everything that we were signing and making sure all of our questions were answered. The entire experience was surprisingly pleasant. In the past I dreaded dealing with the sales people at other lots and I was pleasantly surprised with the services we received. We were in and out in about 30-45 minutes with our new car. I would definitely refer someone to this dealership. Keep up the great work guys. You rock.

puppygirl82

Mar 26, 2014

John Messner was great with helping us get into our new 2014 Ford Focus. He did all the legwork for us before we even came into the dealership. He was awesome with following up with us and keeping us informed every step of the way.When we went in to sign the paperwork Chester Gilbert was awesome. He was very polite and friendly. He was great about going over everything that we were signing and making sure all of our questions were answered. The entire experience was surprisingly pleasant. In the past I dreaded dealing with the sales people at other lots and I was pleasantly surprised with the services we received. We were in and out in about 30-45 minutes with our new car.I would definitely refer someone to this dealership.Keep up the great work guys.You rock.

RKCE

Mar 24, 2014

I emailed this dealer and set a price I was willing to pay for a specific car they had. August emailed me back and said we had a deal. I went the following day and August was off so I dealt with Chester. Went for a ride in the car and purchased when we got back. Chester was very knowledgeable and showed me all the numbers. He was even helpful on getting my trade done, which I never trade in but their price was fair.The next day I had to go back to get the car and settle the finance portion. Chester was off that day and had a few hiccups in the beginning but then spoke to Chester from home who handled everything. When I got to the dealership Chester had me meet up with Rick who handled everything in his absence. Rick went through everything for me and took care of everything that needed to be done.Chester and Rick were great to deal with and very helpful. I HATE going to the dealership and dealing with all the sales crap and getting the typical car salesman treatment. This was not the case here. These 2 guys were great and not pushy at all. They were really there to just get you through the process as painless as possible. And they did just that. If you don't want to deal with all the bullcrap that most dealrships throw at you then call these guys. Both were great!!.

pcummins720

Mar 15, 2014

I have not owned a new car in 8 years and after taking my 2006 Acura MDX to the limit, I decided to explore a new car option. My research led me to a Ford Edge as an ideal vehicle for my personal and professional life. Three kids and I sell real estate.After making a blind call into the Bredemann dealership I connected with Paul Ipjian and Chester Gilbert who could not have done a better job in helping me understand the vehicle, how it would serve my needs and my options in terms of lease or purchase. When it came to price, they cut to the chase (no "I need to check with the manager games") and the deal was done. The delivery of the vehicle was perfect.Great store and great guys.

bablackburn01

Mar 12, 2014

I was anxious returning to the world of car "ownership" after not having a car for more than 20 years, but Bredemann came highly recommended, and I can see why. The team, led by Steve Trevnik, was a pleasure to work with. They were not pushy, understanding my situation, working with me to make the finances acceptable. (They were a bit disappointed I didn't take the maintenance package, but I'm still considering.) I was also picked up from the train station, having traveled out from Chicago! Bottom line - I would highly recommend this dealership and it's employees to anyone considering a Ford.

gilberttim

Mar 12, 2014

I was very pleased with the overall professionalism and friendliness of the dealer. My car purchase was stress free due to Chester's willingness to explore every option available to me. I couldn't be happier with my purchase of the Ford Escape and will definitely recommend this dealership and the salesman to my friends and business associates.

fbitterman

Mar 1, 2014

They provided me with excellent service as I looked to trade in my lease on an Edge for a new Ford Fusion. They answered all of my questions and took the time to show me all of the new features on the Fusion. I greatly appreciated their help, it made the process increadinly easy. The friendly staff and excellent service is the main reason I keep coming back to this dealership to lease a Ford and service my vehicle.

hkcycleguy

Feb 28, 2014

Working with Paul Ipjian, we purchased a 2014 Ford Focus. Originally we walked in thinking we would purchase a low mileage used Focus or Fusion, and had selected 2 from Bredemann's website to look at before arriving. Paul arranged for us to test drive the vehicles, and after narrowing our choice to a Focus, Paul helped us compare the purchase price of the used 2013 Focus to the purchase price of a new 2014 Focus. With the great incentives available from Ford for February, we made the decision to purchase the new 2014 Focus as the net price after incentives was actually about the same the best price of the used Focus. We were very impressed that Bredemann does not play games in the purchasing process. Paul was knowledgeable, courteous, and very helpful all through the process and we enjoyed our experience with him. The Business Manager, Steve Settler, was very friendly and helpful, and we also enjoyed working with him. Overall, we had a very satisfying, great experience with Bredemann, and got a great price on our new vehicle.

mpowersfordcar

Feb 28, 2014

Paul was attentive but not pushy. Both offered and gave info in an 'easy to understand' fashion. He was patient, professional, and went 'the extra mile" researching answers, etc. A very positive experience.

lynanmo

Feb 26, 2014

I came in to lease a new car, which I had never done before. Chester Gilbert was very helpful, friendly and informative. He took me on a test drive and was very understanding when I kept putting off picking up the car when it seemed to snow every time I was able to come in. When I did come to get the car, he was very kind to have 2 different cars ready to go when I could not decide which color I wanted! August was very helpful in familiarizing me on all of the features the car has to offer. I'm still learning and may take him up on the offer to come in for a refresher course. I am loving my new Ford Escape and would definitely send my friends and family members to Bredemann Ford in Glenview. I would also highly recommend Chester as their salesman! Thank you!

Rja2007

Feb 22, 2014

Everyone here is so friendly! I would absolutely go back here for my next purchase. I highly recommend tho place to anyone looking for a car ! They are not pushy or breathing down your neck while your just trying to look around like most dealerships! Great store and a great group of people .

Rja2007

Feb 22, 2014

I would absolutely recommend this dealership. Each and everyone was more the helpful and very friendly. Not once did I feel pressured and am very happy with my purchase. If your looking to buy a new or used car this is the place to go!

Hines122

Feb 20, 2014

Outstanding guy who took the time to walk me through features and benefits of the new Ford Transit line. We own a fleet of high mileage Chevys and Fords work vans with glass racks. The current vans are not in keeping with our brand image as Glassworks - Chicago's largest shower door installer. Based on my experience, I selected Bredemann and just bought a new E250 work van and am considering another E250 and possibly two Transit vans when they become available.

johnfmoynihan

Feb 15, 2014

Great price (2nd lowest on the internet in the area), great customer care, and great service - and I've only had routine maintenance - with loaner cars.

johnfmoynihan

Feb 14, 2014

Bredemann Ford has the best pricing you'll find on the internet, great sales people, and great a great service department. There's no waiting in line when you have a service appointment and the loaner car program is great. I've bought my last 4 cars there.

djbf6

Feb 10, 2014

I drove in on a late Saturday afternoon in a snowstorm with a slow leak in my rear tire. I was simply looking for air to get home knowing it was late in the day. Chris was the only person I saw and insisted on helping me looking out for my safety. He personally filled the tires, identified the leak and had it fixed while I warmed comfortably in the waiting room. I was on my way in 45 minutes safely in the snow and with a tire like new. I'm very grateful to Chris and Bredemann for the culture they exude with every visit of mine to the Glenview Ford store. Not just car guys, but really genuine business and neighborhood professional friends! Thank you!!

npoteres

Feb 10, 2014

I gave Bredemen Ford and its associates a perfect score because of their perfect service. All of my wife and my questions regarding the various packages for our vehicle were answered. Paul was especially helpful, giving us a range of options for purchasing the vehicle. Steve in financing was great, no overly burdening us with extraneous options. Both were friendly and genuinely wanted to help us.

cleadog57

Feb 9, 2014

Great buying experience! Paul and his co-workers made the whole process very quick and easy. Found us a preowned vehicle with low mileage and excellent warranty certification.

Gary L

Feb 6, 2014

Purchased a used 2013 Honda Accord they had advertised on Cars.com. Salesperson I spoke with answered all my questions and sent me all the necessary information via email. We agreed on a very fair price. I flew into Chicago the following week. The salesperson picked me up at the airport. I was able to inspect and test drive the car before having to make a final commitment to purchase the car. 90 minus later I was on the road in my new car.

RMhammieboy

Feb 6, 2014

We were in the market for a new car, so I contacted Bredemann via email about test driving a Focus and a Fusion. Ira contacted me right away and set up a test drive that was convenient for my spouse and I. Paul came with us to test drive both cars. We loved both of them, and Paul arranged for outstanding offers for both. Decided on the Fusion for leg room. I would absolutely recommend Bredemann - great experience all around.

Marcus

Feb 5, 2014

Shopping for cars at Bredemann Ford was the first painless car shopping experience that I have even encountered. Rick was extremely helpful and worked with me in getting a good deal for my new explorer. If anyone asks me about shopping for a Ford, I will tell them to go to Bredemann.

reb1960

Feb 3, 2014

Another Outstanding experience at Bredemann Ford. Thoughtful, considerate, and straight forward purchase of a new 2014 Ford Explorer. We couldn't be happier. We will definitely be buying a future vehicle from Bredemann

volts

Feb 1, 2014

i visited the dealership to look for a cargo van for my company and met with Paul to look at a transit Connect 2014 , The experiance of visiting the dealership was fantastic! will buy again from Paul. Worm and frendily person What a guy, calls next day to make sure all is well. Service is what i like. Cheers for Paul and Bredamann ford.

Escape Fan

Jan 22, 2014

I needed to replace my car because my current Escape had been totaled. I was hoping to find something as close as possible. The first day we were in there were no salesman available so Steve P. stepped up to help us out. Also, the car I was interested in had just arrived and wasn't cleaned up, but I really wanted to see it before I went away for the weekend, so Ira made that happen. While we were away we decided we really probably wanted to buy it, so we returned on Monday and were helped by Rick and Ira. I really appreciate the fact that there was NO high pressure to buy this car whatsoever. Over the weekend Ira had the car Certified (which is a check-up that verifies the car to be almost like knew with a guarantee). Rick was so nice and made everything as speedy as possible as did Steve S. in finance. I can't see us shopping anywhere else in the future. They truly are the best bunch of people here!! Thank you all!

tucky026

Jan 22, 2014

I needed to replace my car because my current Escape had been totaled. I was hoping to find something as close as possible. The first day we were in there were no salesman available so Steve P. stepped up to help us out. Also, the car I was interested in had just arrived and wasn't cleaned up, but I really wanted to see it before I went away for the weekend, so Ira made that happen. While we were away we decided we really probably wanted to buy it, so we returned on Monday and were helped by Rick and Ira. I really appreciate the fact that there was NO high pressure to buy this car whatsoever. Over the weekend Ira had the car Certified (which is a check-up that verifies the car to be almost like knew with a guarantee). Rick was so nice and made everything as speedy as possible as did Steve S. in finance. I can't see us shopping anywhere else in the future. They truly are the best bunch of people here!! Thank you all!

LJT128

Jan 11, 2014

This is the second car I have bought from Bredemann Ford and the second experience was just like the first...EXCELLENT! Chester, Steve and August were all very helpful. I would recommend Bredemann Ford to anyone and definitely see Chester.

biged8084

Jan 10, 2014

David Ipjian was an AMAZING salesperson. As a husband and father of 2, I was in need of an SUV or crossover and after building a rapport with me, David recommended a new Ford Edge. I fell in love with the car! David was an honest and genuine man and was easily the BEST salesperson I have ever dealt with!! I would definitely recommend purchasing a car from Bredemann Ford and you would be CRAZY not to ask to deal with DAVID IPJIAN! He should be the manager by now with the way he handles his clientelle. If I could give him 10 stars out of 5, I definitely would. Thank you so much David for being genuine and honest with me over the past 2 weeks.

aoboyle

Jan 2, 2014

I recently purchased a new Ford Fusion At Breedman Ford Glenview. My experience at the dealership could nt have been better: excellent salespeople, gave me lots of time, answered all my questions, listened to what my needs in a car are, set out my options, didnt rush me, gave me plenty of time to make up my mind, didnt get frustrated when i I looked for more information or sought to explore other options with them. It wasa reassuring experience. Since buying thecar I have gone a couple tmes for help regarding various functions on the car and always the staff are very helpful. Cannot recommend Breedman Ford Glenview high enough!

mah314

Jan 2, 2014

I was in the market for a new car after an building fire destroyed my present vehicle - of another brand. I was going to simply replace the car with the same car, but after several days of trying to find the right options & frustrating negotiations with the other dealer, I remembered what a good experience I had at Bredemann Ford back in 2005 when I purchased a Ford Focus. This time, I met with Paul. He showed me options, worked out pricing and I bought a new car in an hour (not including paperwork) that met my budget. There was no tag team sales game going on. Straightforward, no-games, no pressure talk. Bought the car I liked, not a car the dealer told me was my only option. I highly recommend this dealership & Paul lpjian as your salesman!

seanguzik

Jan 2, 2014

The entire car buying process was easy and stress-free. The test drive was informative and quick to set up. Paul was easy to work with and my wife and I drove away with a new Fusion. The financing and warranty information provided by Steve was helpful and felt sincere. We plan on returning to Bredemann Ford to service our new car and that was one of the reasons we wanted to buy from them as well. They did not disappoint!

MellyP

Jan 1, 2014

The entire experience from the moment we arrived was friendly, personal and pleasant. Any questions we had were addressed. I was given a thorough "tour" of the car and left full of confidence.

sjmitch54

Dec 30, 2013

There are many reasons why we have recently purchased our 6th vehicle from Bredemann Ford.why go anywhere else when we receive unmatched, exceptional and continued superior service time and time again!! We have never felt pressured into anything and have always been treated with respect. Thank you, Steve Travnik, Paul Ipjian, Steve Pett and Steve Settler for making yet another purchase so painless, actually enjoyable. We love our new 2014 Fusion!!

RM

Dec 22, 2013

I came in to have some keys made from my vin# on my title. Mike Reyes showed me to the parts department walking me across the service area and opening the door for me. Then Russ Howard took care of my keys request, explaining each step and form. He offered me a seat and made my keys. Came back and gave them to me. He said if I needed to come back to just pull in to the service area so I didn't have to walk too far. Both men very kind! If Bredemann employees take care of such a small request with such finesse, I can just imagine what kind of great service they give for big jobs! I will tell everybody I know! Thanks Guys!

Joe Djonlich

Dec 18, 2013

I recently purchased a 2014 Ford Explorer and this is my third vehicle from Bredeman Ford and couldn't be happier. The professionalism was great the staff was very polite and not pushy at all. Steve Travnick and Chester Gilbert were great and made the entire purchase painless. Not only did I get a good price on my explorer I got a good buck for my trade in. I highly recommend this dealership to all my family and friends. Keep up the good work.

madelynanderson

Dec 10, 2013

I just bought a 2013 Ford Focus from Steve and Chester helped as well. They both are great people and helped me tremendously to help me decided which car to buy and was thrilled in getting the $3K Rebate. I would highly recommend all of my friends to buy a car from them :)

noahseidenberg

Nov 29, 2013

Paul was very easy to work with and we hit it off right away. I am in sales and can tell if someone is genuine and enthusiastic about their work or not. Paul is a go getter and a great and knowledgeable person to work with. I would highly recommend Paul to anyone wanting to get a Ford.

wagnerca

Nov 29, 2013

Purchased a 2013 Ford Flex from Bredemann in late April. Steve Travnik was fantastically helpful and made the whole transaction completely painless. I ended up getting a better deal than I was expecting when I walked in. I would definitely recommend Steve and Bredemann Ford to anyone in the market for a new car.

lwidmer

Nov 27, 2013

Paul Ipjian and the finance person steve were great to deal with while leasing a fusion energi. Also tech that went through all entertainment and gps system was great. Class dealership.

loll

Nov 24, 2013

This is the second car we have purchased from them. In both cases we were very satisfied and got excellent service. Even when we were waiting on our salesman (Chester Gilbert) to finish with another customer Rick Serrano helped us with a couple of questions we had. All in all one of the most positive experiences we have had in the purchase of a new car.We would recommend this dealership and especially Chester to all our friends who were in the market for a new car.

djchrisspin11

Nov 22, 2013

Duey was great to work with. My experience of buying a car was better than my previous purchases and will buy from this dealer again.

T1Dart

Nov 19, 2013

I went to several dealerships to lease a car for my business. Bredemann Ford was honest, provided the best deal and worked in a professional manner with no hassles whatsoever. They worked with me to answer all my questions and find the car that was right for me. It was the most pleasant experience I have ever had buying a car.

bstrzalka

Nov 17, 2013

Business lease was handled without issue.John Messner worked with me to put me in the right car to meet my business needs.Steve Pett explained the Sync system well and answered all my questions.

J&S

Nov 7, 2013

We want to compliment Chester Gilbert in particular. His attentive, yet low-key, no-pressure manner was easily the best we have experienced with any car we have bought. Unlike a couple of Ford dealers we contacted prior to Bredemann, Chester was well-versed with the PHEV product and could answer any of our questions. Our financing discussion, and new car tutorial, were also handled very well at Bredemann.

JackLuft

Oct 28, 2013

Excellent service, we relaxed while all the details were taken care of. No high pressure sales tactics at all. We felt like we were dealing with family. Would recommend this dealership to anyone.

ClarkSchroeder

Oct 15, 2013

Paul Ipjian is a wonderful person. He made the process of buying a new car a pleasant experience. He is honest, and a true professional. Paul did not try to sell me what he had in stock, but did sell me the exact vehicle I wanted. No games, no hassle nothing but a clearly explained fair deal. I had visited other dealers and Paul Ipjian and Bredemann Ford are by far the most professional car salepeople. Paul made the experience pleeasant and I give him and Bredemann Ford my highest recommendations.

BrianMaduzia

Oct 12, 2013

In 2008, my wife and I purchased an Edge here at a friend's recommendation. Came back today because my car recently died for good. Paul Ipjian remembered us and made the buying process as painless as it has ever been (4th "new" car I've purchased). Thoroughly explained the vehicle features, didn't push anything on me that I didn't want, and gave me a great price! The Edge has been serviced here since we bought it. Mike Reyes has always been great to work with. He remembers me when I come in too, plays around with my kids, and makes the process seamless. Great, great people working for Bredemann Ford!

ealstriker

Sep 27, 2013

My transmission failed late in the afternoon and called to make an appointment only to find out they were booked for a few days. After being told it was an emergency I was told to come in and they would look at it as soon as they had a chance. Within two hours they had trouble shot the problem and given me an estimate and furnished a service loaner to use.

KTempesta

Sep 27, 2013

Our first Ford (an Explorer) was purchased at Bredemann and we've been coming back ever since to purchase subsequent vehicles and for their service needs. We really appreciate having loaners available too when dropping off for servicing. Thanks again Paul, Steve and Steve. We'll be back in 2 or so years for another Explorer.

frankduggan

Sep 25, 2013

I found the buying experience at Bredeman pleasant particularly because I did not feel pressured or hustled. Paul was easy to deal with and very knowledgeable.

nb4

Sep 13, 2013

We have gone to Bredemann Ford for almost 20 years. We have purchased and leased cars there because of the exceptional level of service we receive. As we have brought in our Freestar over the years for service, I have had the pleasure of working with Mike Reyes many times. He is as professional and friendly as an employee can be. Because of his integrity and helpful manner I am always at ease when discussing service on our vehicles. He is well spoken and represents Bredeman Ford to the highest degree.The entire dealership is a place I recommend to anyone looking for a vehicle to purchase/lease. We look forward to many more years of Ford vehicles.Sincerely,Tim & Rachel Brandt

LuannLewis

Sep 10, 2013

Was first considering purchasing a new car, they contacted me. Then we changed our mind to used and wrote that back to them. Without badgering us they asked us what kind we were considering telling us they had some certified pre-owned vehicles as well as new. We were specific in what we wanted and figured they would probably not have it, but they had two == one was really for US. The time spent searching for our car was over months of research but once we decided on a model and what accessories we wanted, we were lucky to find Bredeman and exactly what we wanted at a great price! They helped us through the whole buying process pleasantly, explaining everything. It had been a very long time since we had bought a car so were glad to have the extra help.

Jdearly3

Sep 3, 2013

This was an excellent experience from the first contact on the Internet to laughing in the finance office. Paul was a very transparent, fair and friendly. There was no haggling over price or going back and forth to the manager as in the old days. He gave me a fair price from the very beginning, based on my research from True Car and Kelly Blue book. I ordered the car I wanted and there was information suggested but no hard up selling. He gave me great advise and I completely enjoyed the purchase experience. Steve the finance manager was also very nice to work with even after I switched from a lease to a buy at the last minute based on Paul's excellent advice. Steve presented several extra warranties which all the research tells you not to buy but he made a compelling case for the maintenance program which I did purchase. Overall this is a great organization with great people and a fantastic beginning to end experience.

RoderickGregor

Sep 3, 2013

After my recent purchase of a Ford C-Max at Bredemann Ford in Glenview, I would definitely recommend them to anyone planning a car purchase. Their staff, in particular Chester Gilbert, could not be more friendly and helpful. All my questions were thoroughly answered and I left completely satisfied with the experience and my new vehicle.

AngeloS

Sep 1, 2013

Wanting to utilize Fords $2000 rebate for the Mustang I located a car I liked that was at a dealership on the South side of Chicago. Having good experience with Bredemann in the past I thought I would go there and see if they could get the car for me. That is when I met Steve Travnik. He is very friendly, easy to deal with, and very professional. Within minutes he printed out my "out the door" deal with or without a trade in. He gave me the print outs and told me he would call me in a couple of days. Steve then called me to let me know he could get the car if I wanted it. I replied "get the car" and within a couple of more days, the Mustang I wanted was at Bredemann waiting for me. At this point Rick Serrano took over. He showed me the car, answered a few questions and asked when I would pick it up. Rick made the time to talk with me even though he was dealing with some other customers. He balanced his time between us very well. When I go to pick up the car the next day, the weather was changing and thunderstorm warnings were issued. I was getting nervous because my brand new Mustang was outside. I asked a couple of salesmen in the showroom to move my car inside in case of hail. Next thing I knew my car was safely inside the building. That is when my wife and I met Steve Settler in Finance. He was very nice and also very professional. He handled everything very well and explained what we were signing and why. At this point I asked Mr. Settler to hurry up because I wanted to beat the storm and get my car home and safely parked in my garage. He was nice enough to accommodate my request and finished up with us very quickly. At this point Rick Serrano told me "the keys are in the car, good luck and drive safely". Well I decided to hurry home with my brand new car. As I drove home the weather became scary, dark, and extremely windy, I am happy to say that I got home and in the garage JUST in time. As my overhead door came down so did the rain. And did it rain. Well, as it turns out where I live in Mt. Prospect we only had rain. However Niles and Morton Grove had a lot of hail and Skokie had many trees damaged and uprooted. The damage from the storm was the opening story on the news. So thanks to the 3 people I mentioned at Bredemann - helping me with my concerns - my new Mustang was safe and in the garage just in time. I appreciate these 3 men putting up with my concerns and helping me cope with the situation. I would strongly recommend the Bredemann line of dealerships. I have now purchased cars from Bredemann Lexus, Ford, and Toyota....

BobC

Aug 21, 2013

We've purchased several new and used vehicles from Bredemann's. Our experience on the sales floor with Steve Travnik and his staff has always been pleasant. They are knowledgeable, professional, and friendly. When service is needed, our assigned adviser, Mike Reyes, keeps us informed on our vehicle's progress using professionalism and a sense of humor. We've referred several of our Family members & friends to Bredemann.

kevscott

Aug 21, 2013

We have bought, and had serviced, several cars at Bredemann Ford.Steve Travnik and his staff on the sales floor are always knowledgeable, professional, and friendly.Our assigned service adviser, Mike Reyes, always keeps us informed about our vehicle's service progress, is very clear when an explanation is needed, and is always pleasant to work with on the phone or in person.We have referred several of our Family members & friends to the Bredemann Family of Dealerships.

OttusoAccademico

Aug 17, 2013

This was the fifth Ford in 12 years that I purchased from this dealership. Need I say more? I must confess that I've felt a certain loyalty to Ford because my late father provided for our family by working at the Woodlawn Stamping Facility for over 30 years. His retirement, when left to my mother, allowed her to live very well. Nonetheless, my loyalty could easily have shifted had I encountered the least amount of unhappy experience from a dealership. Bredemann's sales staff, financial management and service department are always top notch - professional, knowledgeable, very competent and never pushy, to say nothing of courteous, which permeates right down to the clerks and the custodians who wash the cars! My relationship with Bredemann has been ongoing, between purchases and service (under the expert guidance of Mike Reyes).That car dealers inherently have bad reputations has been folklore for decades. Not Bredemann. I can't speak for all Ford dealerships, but I would bet that Bredemann easily stands with or rises above the best of them. It's always a pleasure to purchase cars, bring them in for service and chat with the Bredemann community. You can be sure that I'll return when it's time for my next car.

GloriaMoyer

Aug 14, 2013

I recently purchased a 2013 Fusion from Chester and could not be happier. We made several visits to have our questions answered and Chester did so with the utmost patience and expertise. We never felt pressured and were able to make our decision based on a test drive, cost and our own personal needs. The final purchase was "painless" with everyone at the dealership ensuring our happiness. I definitely recommend Chester and this dealership.

jahitcho

Aug 14, 2013

I recently purchased a new car from Bredemann Ford and had an excellent experience going through the vehicle purchase process at the dealership. Everyone I worked with at Bredemann was professional, courteous, and extremely helpful in working with me through the process. I feel like I got the best price on the vehicle that I have wanted for a long time and would highly recommend going to Bredemann when purchasing a vehicle.

rbier12

Aug 12, 2013

We have purchased vehicles from this family business for years. Both Lexus and Ford. I can honestly say that you can purchase vehicles any where BUT it is the service that keeps us coming back year after year. Bredemann Service, I feel, is the best in the business. Especially if you purchase your vehicles there, you can receive a free loaner when yours is being serviced. The Service Manager Mike Reyes I have found to be truthful in every way. He really cares about the customer and taking care of the service getting it right the first time. Pricing is also great Their newsletters, with coupons, come in handy. You can't go wrong purchsing and serving your vehicles at Bredemann. In fact we have sent family and friends there all who have purchased and now servicing the vehicles there. And they all live in Chicago not the suburbs. Thank you Bredemann.

MFSmoley

Aug 11, 2013

If you chose to get up at 6 am for service, it is a pleasure to be greeted and work with Mike Reyes and the team.

JR Sagan

Aug 8, 2013

I took my car in for its regularly scheduled oil change and 20k checkup and the entire team, led by Mike Reyes, was courteous, prompt and efficient. Great job and many thanks to all!

07SilverGT

Aug 5, 2013

I had my cooling fan replaced by a dealer in Ontario due to an overheating problem (which is not fun when you are just starting a trip to the west coast. Coming into Chicago, the car started overheating again. The next day after calling several ford service departments who were all booked for the day I decided to just drive to this one. The service adviser, Mikey, was friendly and helpful. They brought the car in right away. The mechanic, Donny, looked like someone who knew what he was doing and found the problem in 15 minutes. The plug that the fan plugged into was burned out, and the other dealer had neglected to check. Donny wired in a new plug, Mikey gave me a break on the price and I was on my way. I'm in Montana now and no issues whatsoever.

mjkipley

Aug 5, 2013

Mike Reyes is the main reason I return to Bredemann Ford for service. He remembers my name and particulars about me and my car. When I had an extensive repair Mike went out of his way to see that I was taken care of as well as the repair. Although I recently moved over 90 miles away, I return to visit and schedule routine maintenance at Bredemann.Service at Bredemann with Mike Reyes feels like visiting a good friend.

Tom1007

Aug 2, 2013

Took my 04 Expedition in for a oil change and they found that the front brakes pads were getting low. Got a free loaner and came back in a few hours to pick up. Mike Reyes has always been fair with us over the years. The loaners for customers are great for both my wife and me. I have been buying many Chevrolets for myself throughout the years thinking about buying a Ford just for the great service, and free loaner car. My wife is a Ford person and never has had any problems with the cars that she has owned.

ZBicyclist

Aug 1, 2013

Came here due to good experience with Bredemann Toyota. Low pressure, very helpful and knowledgeable dealership that was a pleasure to work with. Bought car.

Elainekaczmarek

Jul 26, 2013

This was my second new car purchase at Bredemann. everyone is helpful and attentive. Paul made the process easy I have recommended them to friends and family. I also like the service department. Everyone seems to like their job and it shows.

rsmason88

Jul 26, 2013

Wonderful to work with and very patient. Took time to receive the car since the other dealer was out of town but Duey made sure to keep me updated on what the status was consistently.

nahuatl

Jul 19, 2013

I have been involved in 3 purchases from this dealership, all with Paul. The experience has always been as easy as it could be. Paul is very professional, takes time to explain things thoroughly and shares information which other dealers are reluctant to do. He is the anti-epitome of a car salesman. Paul and Bredemann Ford are the main reason I bought my car here.

Williamjacobs

Jul 12, 2013

Great service. My salesman David was great. Everyone was extra friendly and courteous. They made me and my family feel welcome. David's no pressure sales approach made my decision easy. He was all about taking care of my needs and getting me what I wanted. I will recommend my family and friends without hesitation. Go See David in sales if your looking for your next new or preowned car

Bullsfan1

Jul 11, 2013

I have emailed these guys 3 times regarding a Mustang GT they have and no one ever responded! I then called then explaining my situation and was looking to trade in my car for this Mustang, and the person on the phone was extremely RUDE! seemed like they didn't want my business or time, They told my the emails must of went into spam and blah blah blah! Based on the experience I had talking to them on the phone I would NEVER step foot into this dealership to buy anything!!!!

FET1177

Jun 28, 2013

Paul was extremely helpful in the buying process. Once the transaction price was established, he found the exact car I wanted and had the car ready at the agreed time. Overall, the whole car purchase procedure was very painless and I would recommend Bredemann Ford to all who ask.

lkuehngeroulis

Jun 25, 2013

We visited Bredemann after setting up an appointment via the Internet. When we arrived people were confused about who we were to see, but eventually steered us toward Mike Smith who turned out to not only be a knowledgeable professional, but a very nice guy as well. We already had a quote from another dealership and Mike was able to match it with a more expensive car that had all of our requirements. When we said we wanted to discuss it further, Mike had no problem with that and said we should get in touch with him when we were ready. As we were still looking at different vehicles, we test drove another car which we liked. We called Mike and said we would like a test drive with the Escape. We hadn't test driven the car with Mike because we had already test driven the car twice before. When we arrived at the dealership, Mike was ready for the test drive, which was much more extensive than our other test drives. When we returned, we were ready to purchase. The whole process was painless. The financial guy worked through the numbers with us on what made more sense: rebates or 0%. We weren't pressured to purchase add-ons regarding warranties. We agreed on a delivery date since the car we wanted needed to be brought in. The delivery went smoothly and we drove away happily. We are buying a second car from this dealership next month because this was such a pleasant experience.

mgarrity1

Jun 22, 2013

I have just purchased my fourth car from Paul. I will only buy cars from Paul or Steve because I trust them and do not need to haggle (I don't know the others). I know they will do their best to get me a car for the best value. The cars I have purchased have served me well. It is comforting to know that when I need to make a big investment such as a car, there are people I can go to!

GviewLocal

Jun 4, 2013

In the last 10(ish) years, I have purchased a Suburban, a Solara, a Conversion Van, an Escalade, and an Infiniti. Other than the conversion van which was made to specification, the other purchases were somewhere between unpleasant and painful. Within 1-2%, everyone that tries can find prices for what they want on anything in the new care universe. What's the point of three hours of haggling over a $100, insane time spent on upsales of unwanted items and "deal-of-the-day" bargains? I found roughly what I wanted-- a 2013 Fusion ES, largely loaded. I had prices for everything. I had my wife and one of my children go into Bredeman Ford in Glenview, IL today and check out their inventory. They had three cars that very closely satisfied what I wanted and figured I'd send them in to figure out if they liked the model and what features they didn't want or need. Salesman Mike Smith walked them through their barrage of questions and answers, let them know what alternatives there were, how the vehicles in stock as well as not in inventory compared. He did it knowing full well that they weren't going to buy anything until I showed up some other time. Crazy stuff- someone who takes the time to educate the buyer on the Ford brand, the Fusion model (and there are quite a few variants) and what the dealership would bring to the table other than location. They walked out and called me now knowing more than I did about anything other than price as far as the car and the dealership were concerned. I went over to the dealer tonight. I met with Mr. Smith. Took a test drive. Went over the two concerns I had; price and alloy wheels. The price came in $400 under my expectation (due to a rebate I did not expect). He explained the "Tire Protection" plan that covered all of my wheel/tire concerns (we had huge issues with alloy rims and low-profile tires on the Escalade and received horrible dealer assistance--not same dealer). Mr. Smith tallied off a list of items and paperwork and I was in the financing/cashier's office in 30 minutes. Steve Settler, sat us down. He offered an informative-- not pushy sales-- review of several programs. I knew it was a "no malarkey" explanation when he started off saying, "I'm not going to read you about all the things you get with this plan, I'm going to tell you what isn't covered. Everything else is." While we did not elect to take the warranty extension today, Steve let us know that he would contact us at the 11 month mark and see how we felt then. He also warned us that the extension, if we elect it later, must be executed prior to the 3yr/36k Ford warranty or that a full and expensive testing of the car would be required and we would have to repair all, even minor items, before the extension would be possible. He said that if after some time we did think we'd hold on to the car for significant years, the electronics on board make the extended warranty look like a good deal since one major problem would potentially pay for the warranty. None of this was, "Oh man, you really oughta get this now or your nuts." It wasn't an ask five times to push it situation. It was a matter-of-fact here's what you get, here's when you can get it, you make the decision. Very refreshing. We did elect the tire/wheel package. Like most people, the things that have made me miserable before are things I'll pay to cover. We finished quickly and comfortably with Steve. Mike Smith was screwing on the plates. Another gentleman, August Trexler, was going over the audio, gps, and system programming with one of my more technologically adept kids. A third gentleman, I do not recall his name, was reviewing the detailing of the car. And, we were done. Yeah, it was a Monday night and things weren't crazy at Bredeman Ford in Glenview. But the "no rush, no sales jamming, let us show you what you're getting, what you can get if you want, what everything costs" attitude is a business model-- not a show on a slow night. I honestly have no idea whether we're going to love the car or otherwise. I have no idea if I'm going to love their service department or not. But I know this: I feel really good about the experience. I feel like I understand what I bought and what I didn't. I feel like I have a dealership and a salesperson that are not in a combative relationship with me as I walked out the door. And, I got the product my family wanted at a price slightly better than I expected. Normally, I'd say 5 stars are unwarranted on just about anything. This was, beyond a doubt, the best I've ever felt about closing a car deal. Patient, knowledgeable people, managed under an excellent business model, working as a team.

cathyshipp

May 24, 2013

This is the 4th car we've purchased from Bredemann Ford. We've always had wonderful experiences purchasing both new & used cars. The staff are very attentive and listen to what we want. They go out of their way to satisfy our needs.

Lynnie28

May 8, 2013

The experience of buying the C Max was excellent. Information was clearly presented and all options discussed. Responses to questions were promptly handled and I received e-mails and phone calls expressing appreciation for my business. The order was placed and delivery was ahead of predicted schedule. I would certainly recommend Bredemann Ford and Paul Ipjian to others.

Pmitera

May 7, 2013

Just purchased my 3rd Ford pick up truck and the way I was treated it was excellent in all aspects. I found exactly what I was looking for, price was great, customer service excellent. I highly recommend to everyone Bredemann Ford in Glenview has all you need. The staff is very friendly and professional. I will go back to this dealer for all my services and future purchases for sure, they gave me 100%, I am very happy. Thank you Paul Ipjian for the best customer service I ever got when buying a vehicle. Sincerely Peter

chrism0013

Apr 28, 2013

I stopped in at the dealer a few weeks ago with interest in the new Focus ST. Chester answered my questions and set up a test drive. He was willing to do a dealer search for the specific vehicle that I wanted.

chiarelli01

Apr 27, 2013

Great service all around. Very friendly, helpful staff. Worked quickly to get us in and out in a couple hours with a new car and a trade-in.

srmoderator

Apr 17, 2013

Therese was really helpful throughout the whole process. We owed alot on our trade in, but she was able to help us find a vehicle we could afford and finance. She was very knowlegable about the Ford line and the various model's features. I felt very comfortable and would send my friends and family to see her to buy a car. Without her help.. I am sure I would still be driving my old car.

tmiddendorf

Apr 16, 2013

I purchased a new Ford Escape from this dealership and we couldn't be happier. Duey was incredibly helpful, knowledgeable, and reliable. He even called just to check on us after a few days. We will definitely be back to Bredemann.

VijayKrishna

Apr 16, 2013

The whole process went very smoothly. Therese is very detailed, knowledgeable, professional and friendly. Once we settled on the new vehicle, she worked with the sales manager to get the best price for the trade in. After the sale, she went over the various functions of thr new car (and considering the tech with new Hybrid cars, there was a lot to go over).Overall, it was a very pleasant experience.

victoriahscott45

Apr 12, 2013

My husband scouted out the dealership and promised I would really like Paul. We both liked him so much and think he made the experience of buying a car -- which we dread and avoid -- pleasant and interesting. Add to the obstacles the fact that we were looking at a category of car that was completely new to us. Paul was calm and extremely knowledgeable and never pressured us.We had recently decided it was time to take a cue from the environment, so we were looking -- we thought -- for a hybrid. Largely because of the information Paul was able to provide, we bought a car that goes a step beyond a hybrid and runs on an electric charge that should take me and my C-Max Energi through most of my days around town.I am encouraged to know that, if the all-new technology eludes me, we can call Paul Ipjian for help.Thanks, Mr. Ipjian.

cfapka

Apr 11, 2013

Paul Ipijian's service while working with him to purchase our new car was stellar...could not have been better! He was knowledgeable about all the vehicles, was professional, efficient and personable. A terrific guy! Steve Travnik made our experience with finance easy. He too was professional and personable. Bredemann Ford is a great dealership.

hschiff

Apr 9, 2013

Paul was excellent throughout the entire process. He explained the benefits of owning for Explorer and made us feel part of the Bredemann family. We would recommend him to anyone we know interested in buying a Ford.

socrates_9

Apr 4, 2013

It was a very positive experience overall. I was especially pleased with Paul's customer service. The car is just beautiful. Very happy with it so far. Highly recommend Bredemann Ford.

Whiteyford

Apr 1, 2013

I thought the service and quality of the entire transaction was excellent. I will definitely recommend Bredeman Ford in Glenview to all my friends. I love my new edge. Thank you. I was a relaxing and easy experience

rmrossjr

Mar 30, 2013

Took my Taurus in for maintenance and stopped by showroom to say hello to Paul. He remembered that I liked the Fusion, but could not comfortably fit in it. Mentioned that the headroom had been improved over the last two years. Went for a drive and bought a new Fusion - love the car. The entire process trade in, etc went perfectly - Thanks

CarolRonzani

Mar 29, 2013

Paul Ipjan found a rebate that I did not even know existed. Because I own a 1996 Ford Ranger, Paul was able to provide an extra $750 rebate on my purchase of my new Ford Fusion. Even though he did not have the color, Ginger Ale, that I wanted, he scoured the dealers in the Midwest and found one in Indiana that was exactly what I wanted. After driving my 1997 Probe for nearly 16 years, I did not expect to find what I wanted so quickly. If anyone asks me who I would recommend, it will definitely be Paul Ipjan at Bredemann Ford in Glenview. Thanks Paul!

CRS

Mar 26, 2013

Went in to look at cars on a Tuesday evening with my wife. We were the only customers in the dealership. Chester Gilbert said that since the car was for my business I would have to speak to someone else before test-driving but they were not working. He then said since they work on commission, no one else was willing help, or would allow us to test drive the Ford Escape we were looking at. He was very rude. There were other car salespeople there who looked on disinterested. Despite phoning ahead of time, we left and our time was wasted. I have used this dealer for service before, but will not return due to their poor customer service.

upkick

Mar 26, 2013

Went in to look at cars on a Tuesday evening with my wife. We were the only customers in the dealership. Chester Gilbert said that since the car was for my business I would have to speak to someone else before test-driving but they were not working. He then said since they work on commission, no one else was willing help, or would allow us to test drive the Ford Escape we were looking at. He was very rude. There were other car salespeople there who looked on disinterested. Despite phoning ahead of time, we left and our time was wasted.I have used this dealer for service before, but will not return due to their poor customer service.

jevogler

Mar 18, 2013

Therese was great to work with and was very honest. She was very easy to work with and made buying an easy choice. I highly recommend her and her dealership.

whiteon0

Mar 17, 2013

Very happy with my new Focus, this is my first US made car. There is an incredible amount of European engineering in the car, it is a lot of fun to drive and I feel is better than it's competitors

jcchighway

Mar 14, 2013

We went into Bredemann Ford based on some online reviews by folks that seemed to show that the sales staff at this dealership were low pressure, friendly, helpful and patient. This was just what my family needed, as we were undecided on which vehicle we wanted to purchase, outside of knowing we wanted a Ford. We were greeted warmly on a snowy Friday night, asked some relevant questions concerning needs and wants, and then steered towards 3 different models to consider. We were encouraged to sit, spread out, relax. We went on one test drive of a newer model - the C-MAX, and then were given literature on the two models we were having a tough time deciding on. John Messner was our sales person and he could not have been more helpful. He understood our situation, our needs, and then gave us space. We left the dealership that night without making a purchase, and we were made to feel that taking our time was a normal part of the process. This was great. We've NOT had such positive experiences elsewhere. We came back the next morning and by early afternoon we were out the door in our new car. The Sales Manager (Don Young) and the Finance person (Ira Schreiber who was filling in) were equally pleasant and helpful. Each member of the team took time to explain the process, options, and answer questions. Other sales staff were equally friendly and considerate. This was the best experience we've ever had buying a car. Bredemann will be our dealership of choice from now on!

bethmarrion2013

Mar 7, 2013

Paul Ipjian was a pleasure to work with. He made the recent purchase of our Ford Explorer very easy and helped us special order the exact SUV we were looking for. Paul was very accessible, quickly responding all of the questions we sent him over mail, and provided frequent updates on the status of our special order. He also made sure that we got the best price for the SUV and that we received the X Plan discount without any haggling - this really stood out to us since we have never had such a smooth, stress-free buying experience previously at other dealerships. We will definitely recommend Paul and Bredemann to our friends.

soper3411

Feb 26, 2013

Greatest experience I have ever had in the 14+ years at any Ford Dealership. Mike Smith is a new associate (1 week new) his product knowledge was unbelievable and the way he interacted with me - I felt like we had been friends for years not as if he was a typical car salesman.The other associates at Bredemann were so helpful to both Mike and myself in making sure he was comfortable learning and I was comfortable with purchasing what I wanted and getting me the proper financing and interest rate.When I was hesitant about a vehicle the associates gave suggestions, gave me ideas - until I was finally satisfied with my purchase.Don Young - Sales Manager worked the numbers over and over to come up with the monthly payment I wanted.Steve Settler - Business Manager - Made sure I understood everything I was signing and explained the benefits of the PremiumCare Extended Service PlanSteve Pett - Is a Tech genius. He was able to explain a complex system in simplistic terms so it made it easy for me to understand the touch screen functions of my vehicle. Last but not least,Mike Smith - I was nervous about trading in my truck (I love my Truck), Mike made me so comfortable. He is an amazing salesman, actually he is an amazing Person. I am over joyed I was his very First Sale at Bredemann.Thank you to all at Bredemann Ford!Veronica Soper - 2012 Candy Red Ford Focus Titanium

tlapidus

Feb 1, 2013

Chester did an excellent job. I felt very comfortable with him and would buy a car from him in the future. Ira did a good job of explaining the extended warranty coverage for the car. Overall an excellent experience.

jtr822

Jan 24, 2013

Paul was terrific throughout the entire process, which due to Ford's delays, was quite a long one. He kept us informed, answered all our questions, offered to do far more than we could have expected, and had a positive, can-do attitude that made the car purchasing experience memorable

RScanlon

Jan 23, 2013

Paul was extremely knowledgable and very helpful. He made the transaction easy.He was able to convey a level of trust that is not always present with others in the auto sales industry.

ClariceColetta

Jan 21, 2013

I have been to many dealers and never been as satisfied. Everyone was professional, courteous, knowledgeable and friendly. I started coming to this dealership when my last car needed service. After doing so I decided this was my dealer of choice in the future.

jpribek

Jan 12, 2013

We just bought our third car from Paul Ipjian at Bredemann and the experience was easy and pleasant as always. What I most appreciate is the lack of any hard sales tactics and other games or tricks typically employed by most other dealerships. As mentioned in another review - all the interactions were very professional and straightforward - just as I have come to expect from Paul and the rest of the staff. We will certainly do business with Bredemann again.

mjoenz

Jan 8, 2013

The best car buying experience I have ever had. I have purchased from Audi, Porsche, BMW, Range Rover, Volvo, VW, and none of those experiences compare to my experience at Bredemann Ford. Steve Travnik, Paul Ipjian, and Don Young were outstanding. Their approach was very buyer centered and I left feeling very fortunate to have worked with them on the purchase of my car. I would never purchase a car from anyone other than these gentleman. Their attention to detail was second to none. I special ordered the vehicle and Paul was constantly in contact with me about the status of the build and delivery. I can't say enough about my experience. By the way, 2013 Ford Fusion Hybrid is quite the car. If you buy a car from anyone other than the people at Bredemann, you are missing out on a unique buying experience. They have earned my business, but most importantly, they have earned my trust and faith in the car buying process. Thank you, Thank you, Thank you.

JT Kearney

Jan 1, 2013

John was very knowledgeable and informative about all aspects of the car I was looking at (a Fusion) and comparable cars. He pointed out features but was not pushy. He was helpful in negotiating price. I felt I got a good car at a good price. A pleasure dealing with him.

EscapetoFord

Dec 31, 2012

This is my third car purchased through the Bredemann dealerships. Bredemann Ford makes buying a car a pleasure. And that's something when you consider that it's a large expenditure in everyone's budget.The people ast Bredemann LISTEN! Always a good trait, but with all of them they use the information you provide to steer you toward the best car for your needs. Chester Gilbert was awesome. He got me exactly what I was looking for and in a record amount of time. His automotive knowledge is mind-boggling.He worked tirelessly to be sure I got every perk I was entitled to. Steve Travnick has and continues to be a customer advocate in the highest sense of the term. Ira explained every financial detail that would impact me and why one option was better or different from another. Steve Pett was terrific in explaining the technical options I had chosen, and very patient with me, a totally non-technical grandma! I have dealt with Mike Reyes in service before, and he is terrific. As several others noted, your car is done on time or before Mike has indicated. He'll get you a loaner or send you a driver. Once he even sent someone to pick me up really early so I could make my 8:30 AM tennis time! What more could you ask for? Seriously, though, I have and will continue to recommend Bredemann Ford for an overall fair, educational, customer and service friendly car buying experience at the fairest, most competitive price around. I know you'll keep up the good work b/c your quality staff ensures it.

Fordrules

Dec 29, 2012

Our interaction with the Sales (Ira and Paul/Don) and Technology Team (Steve) was positive in that there was no hard sales tactics, just straight talk and more than adequate time dedicated to us and all our questions. We both were pleased that any question we presented to Paul and Steve they were both extremely knowledgeable and professional in all responses and their willingness and ability to answer, if not right away, they took the time to address our needs and get the correct information, be it mechanical or otherwise. We received a fair price for what we wanted in a car and are comfortable with our purchase experience. The technology review with Steve was very positive - he is very patient - knowledgable and left us with a clear understanding of how the options work, including his offer to allow us to return if we need reminders or learn of new questions. We will return to this dealer when we look to make our next auto purchase.

cthomasaia

Dec 10, 2012

Great Experience. We enjoyed working with Paul to find the right car. His follow up has been thorough and comprehensive. He even found the CD's left in our trade in!

Monty1701d

Dec 10, 2012

Paul is a thoughtful and thorough sales representative that I have worked for over 5 years and several cars. I am always pleased with his service and dedication to satisfying my needs. He is patient and never gives me the sense that I am finicky when I know I usually am. I always recommend him to my friends.Great job every time!

mkriezelman

Dec 5, 2012

From the moment I first contacted them to the day I picked up my new car, everyone at the dealership was helpful and extremely friendly. They properly answered all of my questions and were very knowledgeable about the entire car purchase.

bonnie.stegich

Dec 4, 2012

Enjoyed working with the staff. There were friendly, courteous and knowledgeable. No high pressure salesman, which we really liked. Test drives of the vehicles were excellent.,

Cald

Nov 21, 2012

I just bought my third F150 from this dealer. Don Young and Chester Gilbert bent over backward to locate the exact truck I was looking for. They took care of the customization I needed and all at a very fair price.

M Reibel

Nov 21, 2012

My experience with purchasing a 2013 Ford escape at Bredemann was excellent from when i walked in to look at vehicles until I walked after purchasing one. Chester was extremely informative without being pushy. Stece Settler explained all of the paperwork in terms I could understand. Steve Pett was very helpful in showing me how everything worked inside the vehicle. Both Chester and Steve gave me their cards and told me to call them if I had any questions or issues. They all made purchasing a vehicle a pleasant experience.

jnovotny

Aug 1, 2012

In this day and age, quality, professionalism, courtesy and promptness are extremely important. The one additional characteristic that exemplifies Bredemann Ford is consistency in all of these categories. Mike Reyes has been my service manager several times in the past - all of these adjectives describe him and the dealership's service.There are many dealerships that I could take my Taurus to in the Mount Prospect area. However, I do not mind driving the extra miles to Glenview, because Bredemann Ford has always gone the extra mile for me - beginning with the initial sale by Bill C. who passed away subsequently to my purchase from Bredemann.

SuperMario3

Mar 6, 2012

Great purchase experience with this dealership. Chester, our sales person, was very professional and everything was delivered to us as expected. Pricing was fantastic on a limited production Taurus SHO. It has been about 8 months since acquisition and Chester has followed up with us twice since our purchase to see if things are going well with our vehicle. Everyone we met was very nice - no pressure at all, the way it supposed to be.

Car Lover

Jan 24, 2012

I put a deposit down for a brand new 2012 Explorer. When it was delivered, it had 590 miles on it. I asked for my deposit back and they thought I was crazy. They finally returned the deposit when I learned Ford will only cover the first 500 miles under warranty. TERRIBLE DEALERSHIP!

arjay7

Jul 17, 2011

I had two issues with the car- about a streak mark and the brakes. They wre very accomodating, friedndly and understood my concerns. I had an appointment. They saw me on time; got me out of there quickly; they had the car done on time and the cost was so much lower than quoted. Great service

kelly321

Jun 3, 2011

I visited this dealership and I am totally dissatisfied with it will never go there again. The staff is rude and have no idea how to take care of their customers. Please stop calling me I purchased a car elsewhere....tried putting me in a different car than I wanted and the salesmen were way too pushy...

CG2011

May 10, 2011

Worst car shopping experience ever!!! I'm not sure if I can even call it an experience seeing as how they never even acknowledged me as a human being let alone a customer. Even after I approached the receptionist I was still ignored. If your a person of color or just want to be respected don't go to Bredemann Ford in Glenview, go down to Gulf Mill Ford they are nicer.I didn't end up buying a Ford at all, I went to Jennings Chevy Dealership in Glenview where I was treated with respect and they provide excellent customer service!

lbrockie

Apr 14, 2011

The salesman was really knowledgeable of the Taurus we purchased. We will definitely go back to purchase our next vehicle. We were taken on a test ride and both drivers were able to drive the car. We told the salesman what we wanted and they were able to find our car and dealer trade in 4 days.

Astaire2

Apr 11, 2011

I recently took ownership of a new 2011 Ford Explorer and I need to bring in the car to have some accessories installed and to have them look at a minor issue I was having with the 3rd row seats. I thought it was great touch that Chester my salesperson met me and introduced me to the service department since I had not serviced my SUV there before. Peter in service was very attentive and my accessory install was very quick and he worked with me for quite a while to come to a solution for the 3rd row seat issue. I really felt he spent more time with me then I expected and he treated me as a knowledgeable customer and did not talk down to me at any point. This experience as all my others have been at Bredemann, 5 Stars!One last comment, The customer waiting area was scarry! I felt like a stepped into a Oil Change place from the 70's. I am not saying that it has to be an upscale dealership waiting room but fresh paint, new flooring a couple complementary amenities (Better coffee and maybe a cookie) and an overall comfortable look but not indoor/outdoor carpeting that looked like it hasn't been cleaned for years and a coffee set up that I would be leary of using. The TV was also out of order. You have a bit of time to think about things as you are waiting for your car to be fixed and I kept thinking as great as the people are in this service department that the owner of the dealership did not care as much about his customers. Now I gave the overall experience a 4, this was entirely due to the condition of the waiting area. With a little updating this is very easily a 5+.

Astaire2

Mar 3, 2011

After going to the Chicago Auto Show and doing much research I had decided on a 2011 Ford Explorer. I spent an entire day going to 3 Dealerships (Bredemann, Highland Park, and Golf Mill - Stay as far away from Golf Mill as Possible, Horrible experience there) Bredemann and Highland Park gave me quotes that were very similar but Chester at Bredemann treated me as an educated buyer and left the Car Salesman Antics at home. He was very good to work with and did not use any of the expected Car Salesman pressure tactics. we stopped at the dealership on three separate occasions before we signed the order for my new explorer. I feel I got a fair price since he was able to match the lowest quote I had recieved to that point. I also feel they gave me a pretty fair price on my trade. Ira was better than most sales mangers but needs to reign in a bit of the pressure talk. I am looking forward to picking up my Explorer when it comes in and hope that I will be able to add more positive comments for Bredemann. I would like to add that had Chester not been such a great salesperson to deal with I probably would have gone to Highland Park because some of the policies and the general lack of updating at Bredemann would have overshadowed the performance of an average salesperson. Bredemann help yourself and just do a bit of updating. I am not expecting you to become a high end dealership. Just replace desks with something less than 30 years old. Give your customers car washes outside of service (pretty much everyone else does) Make your service area a bit more comfortable and appreciate your customers a bit more. You appear to have a great staff and a good reputation. Don't shoot yourself in the foot by letting the other aspects of a dealership turn people off.

Albertson

Dec 27, 2010

The rear window on my 2005 Escape imploded about 150 miles from home two days before Christmas. We called Mike from the car and explained the problem. He checked with the glass supplier and got back to us in 30 minutes or so. He told us to come in and that he could get the rear window replaced and that he had a "loaner". The next day about 11:30 am he called and told us to pick up our car.THAT'S SERVICE. And it's not the first time! Mike Reyes and Bredemann are a great team and even though we moved to downtown Chicago we continue to go to Bredemann.

jhenmueller

Dec 18, 2010

It's amaxing how well I am treated by both the service and sales staff during routine service visits. Bredemann staff always remembers my car, my face and my name, and are always willing to share a short conversation -- just enough to let you know you are a person as well as a customer and a potential sale. Please keep up the good work. JMH

browneyes

Dec 4, 2010

I have been taking my car in for service to Bredemann Ford for almost a year now. I have to say I am always so pleased when I leave their knowing that my car has been serviced properly. My service advisor Mike Reyes always takes the time to explain everything to me, so that I understand completely what is going on. He is always honest never trying to sell me something I don't need. My car is ready when he says it will be. This kind of customer service is something that you don't see every day. I will always bring my car in for service because of the honesty and exceptional customer service.

Mary Lindblad

Oct 20, 2010

I bought my first car from Bredemann Ford in 1994. My husband bought his first Explorer there a few years later. We have received excellent service on all of our cars over the years and wouldn't think of buying a vehicle anywhere else. The current Explorer has over 100,000 miles on it and runs as though we bought it yesterday, thanks to Bredemann. We are confident that our cars are getting the best service available.

Carol S

Sep 9, 2010

My first Ford was purchased at this dealer. When the minivan was ready for trade-in, it took me 3 months to choose to switch to an Explorer. Sales staff was patient through weeks of test drives. Loved the Explorer and the great service I got from Bredeman. My only mistake was thinking that all dealers were so great. Found a pre-owned Edge at another dealer. Great deal but the service has not lived up to the standards set by Bredemann. Their Service Dept is honest, easy to talk to, respectful and helpful. I will not take my Edge anywhere else for service. Not even for an oil change. Bredemann Ford Service Dept has always given me the best service and the best value for my money.

etaylor61

Jul 16, 2010

The reason I recently bought a Ford was purely because of the Service dept. atBredemann Ford in Glenview. My daughter purchased a Ford Focus years ago when she was in High School- and like most Mothers I was the one who took it in for service.Up until that time I dreaded dealing with car issues...buying, selling or servicing. My experiences with the Service Dept. at Bredemann have always been excellent! So, when it was time to get a new car I went to Bredemann and a wonderful gentleman,Gary Williamson helped me find the right car. Gary was great to work with and I wouldrecomend him to anyone and everyone!Very Sincerly,Liz Taylor

judy rundblad

Jun 26, 2010

This sservice department by far surpasses any I have gone to. I have a lot of cars but they are the best. Informative, reminding about my next visit and what would need to be done. Politeness above and beyond. My car is always returned to me clean. I wish all service people were like this.

wil

May 29, 2010

In all my years of vehicle ownership (> 40 years) never have I had the satisfying experience of dealing with a service department that one finds at Bredemann. They serve as a role model for all Ford service departments. I fully intend to buy my new Ford at Bredemann because of their service department.

StevenFeinberg

Apr 23, 2010

Bredemann Ford has been consistent in the high quality and great customer service they provide - this is our third vehicle purchased there. Tim Ferguson has been our consultant on a number of occasions and he is always very friendly, helpful, courteous and respectful. He is always upbeat and positive. (The other service staff have also been very good to work with). The work is always done quickly, and I don't think I've ever had to bring the car back because something wasn't done right. The setting may not be as fancy as Bredemann Lexus, where we've purchased several vehicles (and where sales - Howard Meron - and service are also excellent), but the customer service is what one would hope for regardless of what kind of a car one drives.Sincerely,Steven Feinberg

chicagogirl07

Apr 21, 2010

I had to take my 2004 Mercury Mountaineer in because the air was broke. Mike Reyes was so helpful and friendly. Mike was honest about what needed to be done. He did not pressure me to make any other unnecessary repairs. I would tell anyone to visit this service department. Thank you!

dogmaestro

Apr 14, 2010

This is a fabulous dealership all the way around from sales to service. The workers are extremely friendly, they work fast and with great detail. I have owned many cars in my lifetime and I think this is my favorite one! I was able to get a great deal and they are in the business to take care of you and your vehicle. I highly recommend them!

M Reibel

Apr 14, 2010

I took my vehicle in for service on the "check engine soon" light. Asst Service Manager Mike Reyes was extremely helpful, courteous, and informative. My car was ready when promised and the problem was resolved. Mike explained what was done to my car in plain language without talking down to me.