Boerne Dodge Chrysler Jeep reviews

5150pro

Jun 30, 2016

Before I begin, you need to know I NEVER write reviews. However, because of BOTH of my experiences with this dealership I feel people should know about the way I was handled BOTH TIMES at this AMAZING Dealership!This is my second purchase BY CHOICE from Boerne Dodge Chrysler Jeep. The first time was a Tahoe for my wife, the sales person Leroy Salazar (Now the General Manager) Showed my wife respect and prompt accurate service and we left VERY happy and felt we were treated VERY FAIR! But my experience with my recent purchase is a bit different!I am not an easy person to do business with, as I have my company purchase my vehicles and always have a STRICT budget! Naturally I picked out probably the most expensive Ram on the lot and then, gave my salesperson Anthony Thelemann an almost impossible task of meeting the budget or I simply walk away! Again, I was asking for ALLOT! Not being bossy, but MUST stick to the allotted budget my company sets for my vehicle purchases! HERE IS WHERE I WAS BLOWN AWAY!!! Within 10 minutes, Anthony Thelemann had NOT ONLY gotten me the deal I had asked for He made sure I was treated fairly on my trade! Giving me a better price than I had expected! I felt like FOR THE FIRST TIME at a car dealership that just making a sale was NOT Anthonys first priority. I could tell, he was MAKING SURE I was happy FIRST!!! I could not believe it!!! He took the final deal to our old salesman, now the GM Leroy Salazar and he had I signed off in UNDER 5 MINUTES!!! Once in finance I met with Jose Fernandez, again, he showed me more respect than ANY Finance Manager I HAVE EVER WORKED WITH! Jose DID NOT rush to the first bank to approve mehe explained all my buying options and made sure the terms from the bank were CLEARLY explained and FAIR!! Once we agreed on the bank terms, Jose had me COMPLETELY OUT of the finance office in UNDER 15 minutes TOTAL!! I was BLOWN AWAY and it did not feel like I had just bought a car. These men speak to you with respect and clarity! I was so impressed with the service I felt like I HAD TO share this with anyone who would listen! 5 Stars is not enough to give to this AMAZING group of dealers! They are UNBELIEVABLE! I would buy again from them in a HEARTBEAT! TO conclude, before I had left the dealership Mr. Thelemann had shown me how to connect my phone to the Bluetooth in my truck, explained all the digital workings, and would not let me leave until he knew I was 100% HAPPY! Again, I can be difficult to deal with. He explained everything in simple terms I could understand quickly and must say When it was over, I felt like I had known him for years! I am NOT EXAGGERATING! I LOVE this dealership and recommend them TO ANYONE who wants a NO HASSLE NO PRESSURE approach to car buying!! So, my special THANK YOU to: Salesmen, Anthony ThelemannGeneral Manager, Leroy Salazar and The General Sales Manager, Jason Bardas. I cannot thank you enough for the way you Men do business! Just AMAZING!

Jackie9168

May 24, 2016

I purchased both a 2015 dodge ram and a 2016 jeep Cherokee from this location and the car buying process was a breeze. Staff was very helpful, so much so that I recommended this dealership to my brother who also purchased his new dodge from them.

markwebster

May 24, 2016

I HAVE BROUGHT MY VEHICLE IN FOR SERVICE MULTIPLE TIMES AND EVERY TIME, THEY HAVE BEEN SO NICE AND KNOW ME BY MY NAME. IF YOU ARE LOOKING FOR AWESOME SERVICE AND SOMEONE WHO ACTUALLY CARES FOR YOUR NEEDS AND FOR YOUR VEHICLE, GO TO BOERNE DODGE. THE TEAM OF ADVISORS THAT THEY HAVE IS EXCEPTIONAL. THANK YOU BOERNE DODGE FOR TAKING CARE OF MY VEHICLE (EVEN THOUGH IT IS A NISSAN XTERRA). THANK YOU, -MARK WEBSTER

TeamLopez

May 24, 2016

Brought my truck in for its first routine maintanence and updates. The service guy was knowledgeable and really helped my understand what I needed. I will be returning to do business with him.

Carguy007

May 23, 2016

They go above and beyond to make sure the job is done right and treat their customers with respect. One such employee is CJ, he always make sure that the car is treated just like it was his own. Thanks CJ and Boerne Dodge!

gonzalezashli7

May 20, 2016

To the Customer Service Department of Boerne Dodge(and all else).All was well with getting my Dodge Nitro serviced at Boerne Dodge (where I purchased it from 1 year ago) until I asked for a rental. After looking at the reviews for Dodge service locations here in San Antonio and seeing all the terrible reviews, I decided to stay loyal with Boerne Dodge since I purchased my vehicle from them. I knew I had a cylinder 5 misfire and communication between my service advisor Joseph and myself was great for the first couple of weeks. They found the problem immediately, ordered parts, installed them, all covered by warranty. My service advisor even convinced me to allow them to replace the timing belt (not covered by warranty). I later found out that it wasn't necessary to replace that yet since I still had 35,000 miles to go according to the factory required maintenance guide. What a way to get more money out of customers for unnecessary things! Now here comes the real problem. My SUV has been there for a whole month now! I didn't ask for a rental until that point. My service advisor Joseph claimed there weren't any rentals available. He sounded like he just wanted to rush me off the phone. So I called a few Enterprise locations and was assured that they had rentals available. I then called APEX (my warranty) and they were very helpful and let me know that they would gladly pay for a rental through enterprise as long as my service advisor would call and put in a claim. I then called my service advisor told him what I was told and he said he would contact APEX. I didn't receive a call back for 2 days so I went ahead and called back. Before I did so I spoke with APEX again just to see if Joseph had called them and he hadn't. APEX was even shocked once I vented to them about what was going on. The CSR said a whole month for the problem being fixed was way too long and were surprised with how much patience I've had through all the nonsense. So I finally got ahold of my service advisor Joseph and he then tried to go ahead and tell me there weren't any rentals AGAIN! I wasn't accepting that for an answer since he had yet to even try to call and he finally spoke with APEX while I was on hold. Once back to my line he said under his breath "this is a mess" and let me know he had to write up a labor receipt for APEX to figure out how long they'd give me a rental. The next day he called me back and said they'd only pay for 3 days of rental according to the labor needed on my vehicle. I've been so frustrated with him so I said that's fine and let it go. Can you imagine if I had asked for a rental in the first place? 3 days! Only 3 days of a rental before I'd have to pay the cost on my own for a whole month and then some.Now another concern. They have been unable to locate a part (valve seal) needed for my vehicle and Joseph said it was because they stopped making Dodge Nitros so that part is no longer available. They ordered a timing cover case(I think that's what he called it) and are hoping the seal would come with that. But what if it doesn't? I barely purchased my vehicle from them 1 year ago and now I'm going to have to worry about it messing up again and not having spare parts available for it?! I also have had a vacation planned to the beach for my daughter and I next weekend condo purchased and all and now I don't even know if they'll be done with my vehicle by then! I feel like they have had more than enough time to finish with my SUV. I am beyond frustrated, disappointed, and if this is the way Boerne Dodge takes care of their business I suggest you save yourself the trouble and find another place to service your vehicle.Sincerely,gonzalezashli7atgmail.com

Unhappy

May 7, 2016

Can't describe our nightmare experience in these few words. Service department totally incompetent and unprofessional! They just called and said part in. Lol, went to Crenwelge Motors in Kerrville. They fixed the warranty work and we are 300 miles down the road. Do yourself a favour and stay away from Boerne Dodge and go to Crenwelge.

Isragam

Mar 30, 2016

The worst customer service i ever had, i had troubles with my durango still under warranty, they never found the problem, after more then 3 months i decided to trade in for a new glc300 mercedes benz. Even the sales department i didnt have good buy experience just because my wife wanted the svu y decided to do it.I do not recomend this dealer, the sales and the service department. Horrible!!!Go to mercedez benz boerne it is just across the highway, they have the best customer service. And the best sales experience i hever had.

KeKe2970

Mar 23, 2016

I hate I even bought a Car from this Company..I paid 2k for My Car & Now my Car is Dead in front of My House, They know they sold me a Bad Car..11months Later, & my Car isnt working, they knew the a car was Bad!!! From the way Auto Zone Described my Batteries Condition, they said they're surprised it lasted as long as it did..& Boerne Dodge Jeep Chrysler won't Fix it!! Then to top that off, The sales Guy Named Vince, got on the phone xxxx near Yelling at Me, about what I said about how I was treated..I was Like Really!! He Was Over Talking Me..& Everything!!! Then tobtopbthatbOff..The Receptionist just put me On Hold, as I was Talking..JUST RUDE!!Then to top this Off.. I had to buy a New Tire that kept making my Lights come on in my Car 1week after buying the Car..then 4months Later having to Replace the Tire..because my Light came On, & Stayed On..4months after buying this Car!!!!Not Only am I reporting this Company to the BBB, But I am also to the States Attorney Office here in Texas, & Gonna write a horrible review about My Horrible Experience with this company, on Each & Every Texas Dealership Review site I can, about this Horrible dealership experience! These People are Horrible..Because they knew know they sold me a Bad Car...& this will not be the last I say about this Situation

deadeye

Feb 18, 2016

Paul was a delight to work with. A very smooth deal into a new pick-up truck. I thank them all and highly recommend you go there.Don

grisblue.deanda77

Jan 2, 2016

We went to the dealer this past Saturday we were looking around and we saw a vehicle that fit perfec for our family, that same day we spoke to the sales person about buying it , we got approved , it was fast and easy. we really appreciate the hospitality.

Melibintx69

Dec 14, 2015

This is our sixth or seventh purchase from Boerne Dodge. They are always very friendly, knowledgeable and meet our expectations and needs! Definitely recommend anyone to see them!

Tischler210

Dec 11, 2015

Called dealership about specific Jeep and incentive offered online. I was assured the incentive applied to this specific Jeep. I wanted to be certain before I made the hour plus drive to the dealership. I was warned by the folks at bluebonnet jeep in new braunfels that they would not honor the deal when I got there. Sure enough, I make the drive and the deal is only good for certain jeeps even though I called to make sure. The sales person I spoke to over the phone was totally dishonest. I will take my business to a different dealership and never recommend Boerne Dodge to anyone.

connorcclark

Dec 8, 2015

Paul is an amazing guy! He welcomed us with open arms and got right down to business. Paul got us test driving a vehicle in no time and we fell in love with the vehicle. Paul was knowledge and very helpful on all aspects of the vehicle and process. When the paperwork portion came up he was very prompt and used no short cuts in helping us understand the process of buying our first car. He made us confident and comfortable in our decision to purchase from Paul and the Boerne Dodge Chrystler Jeep dealship. We appreciate him and all of the advise he bestowed upon us!

George76

Dec 8, 2015

Joe V did a great job and explained everything to me about my new truck....Thanks again for everything I love my purchase and will definitely send other customers to you!

ELMICKEY

Dec 7, 2015

Paul is honest --knows his product. Totally trust worthy. Will send family and friends - price was right . Helpful with product knowledge -- new features. I will return when time for another purchase.

alaranda

Dec 4, 2015

I showed up just b4 closing and they ( especially Vinny and Dean)helped and se rved as if it was mid-day !!! Own A Piece Of Mind

Shirley Carter

Dec 4, 2015

Paul was referred to me by Todd Brown, Service and Parts Manager, whom I've dealt with for years. Paul was so helpful, and found the used Ram that my friend wanted. As I was involved as a helper in the buying process, I, too, was so pleased with the service that Paul gave us, and all the information that was furnished to us while the purchase was being made, and after, explaining the equipment it had on it. The whole process was fantastic

huth303

Dec 3, 2015

This is the finest car buying experience I have had the pleasure of having in a very long time. Paul Caciola and Dean Hardy went out of their way to bring me a deal that worked with my finances. In addition, Paul went to great extremes to see that my truck was prepared in the way that I wanted. In addition, all members of this dealership treated me as a VIP. I highly recommend this dealership, especially Paul Caciola.

VAF84

Nov 25, 2015

I just bought a used Ram 3500 from Boerne Dodge. Vinny worked with us on every step of the process to make sure all of our questions were answered and that we had the right vehicle. The truck was in great condition and they even went as far as fixing an item that malfunctioned while we were testing out the vehicle. I've been to dealers that say their cars are in top shape only to show up and find that not even basic maintenance was up to date. At Boerne Dodge, the vehicle was obviously well looked over and cleaned up before being placed on the lot (we've had dealer experiences where the vehicle was clearly marked for sale without being inspected or at least had minimal maintenance); believe me as we went over it with a fine tooth comb. I'd say Vinny went above and beyond to make sure we had everything we needed by the time we finished the transaction. As with any dealership, having your stuff (know what you need for a trade in, what you're buying, have your financing ready) together before make a buying decision will make for the best experience; and we had no complaints. I got a fair price on my purchase as well as my trade in. I'll be giving Vinny a call if we're back on the market for another vehicle.

r&j4862

Nov 21, 2015

This was the third vehicle we have bought from Boerne Dodge and had the pleasure to have Vinny as our salesman. I had been looking for a 2500 for quite some time and Vinny came thru for us with a great deal on Cummins diesel 2500. Vinny had the vehicle ready for us to test drive as son as we got there and that was all it took. If you need a salesman to work for you and get the deal I highly recommend Vinny as your man. Thanks again Vinny we really appreciate all the work you did for us.Richard and Julie Boowles

CWNelms621

Nov 12, 2015

First off I want to say Joe Valadez is the best salesman I've had so far and Ive purchased several cars in my lifetime. I say mixed bag bc the dealership itself had a few issues in the past but Joe turned me into a customer and an extremely satisfied one at that. The issues are with this dealership but Joe's work ethic and customer service single handedly convinced me to give them another shot...Joe gets 5 stars in my book.

newtruck

Nov 7, 2015

Leroy, Jeff and Paul were professional and provided top quality service and sales. No playing around, straight to business and getting a great deal done. I rarely would recommend any dealer, however you will not go wrong with these guys. I told a friend and he bought a truck the next day. Great people, great deal, awesome experience.

GK

Oct 29, 2015

Shopped a lot of dealers and this was by far the easiest and most respectful to deal with. Robert Bordieri did a great job, I will be a return customer.

Medina 86

Oct 17, 2015

Paul did an excellent job! He understood the vision we had in mind and helped us find Exactly what we wanted. All was fast and seamless. Thank you Paul for the great service. We will most definitely be returning.

wrig101

Oct 13, 2015

My salesman was Paul Caciola and I am extremely satisfied with the couple of hours I spent with him. To be honest I don't think anyone really likes to deal with car/truck salesman (joking), but working with Paul was a real pleasant time. I got the truck I wanted and he got me the price that fit my budget. He is very honest and a "let's get you into a truck" kind of person. Thanks Paul....love the truck.Robert Miller

SAMoparGirl27

Oct 9, 2015

So I was browsing online for an 15 RT Challenger and inquired about the car online. Within 10 minutes, Chuck from internet sales called and I was on my way. I have purchased a vehicle from Boerne Dodge before and that was 2 years ago! I must say the customer service remains impeccable! Robert Bordieri is the most professional, knowledgeable, and fun salesman you'll ever meet. I did the paperwork and out the door with keys to my beautiful red ride within 2 hours. Thank you Boerne Dodge for your wonderful service and fun atmosphere!

nukeair

Oct 7, 2015

I went to three other dealerships. Then I stopped at Boerne Dodge and was met by Paul as soon as I arrived. And unlike the other suit and tie, slick willy, salesman I had dealt with Paul actually listened to what was important to me, which was getting the best financial deal on a vehicle. Paul explained which trucks had the best incentives and explained the difference between the other models. When I understood the basics I asked if we could set down with his manager and discuss a sales price, and that's is exactly what we did (Manager Jeff). It was especially nice to be included in the discussion instead of left setting in an empty office. I purchased my truck before I ever drove it! I love the deal they gave me and now I love the truck I have. Thank you for listening Paul / Jeff. I have not dealt with the service department, but my experience with the sales department was 5 stars.

Timber

Oct 3, 2015

My wife and I called the dealership in the morning and we're contacted promptly by Joe Valdez. He was very helpful and friendly to talk to. We visited the dealership later the same day and we're shown several trucks that fit the description we had given Joe. To our surprise we made a deal that day and bought a new Ram 2500 Laramie diesel. The sales staff were great to work with, and the finance staff even remembered us from our last truck purchase 4 years ago.

yvonnne3303

Sep 26, 2015

I want to give all my thanks to Joe Valadez this is one man that does his job very very well, he spend most of the morning looking for me a good deal on a new car and i do have to say he put his all into it. Joe even had came and picked me up from work to finalizes everything and send me on my way in a new 2015 Chrysler 200, this has been a blessing Joe Valdaz THANK YOU!!!

Chris

Sep 24, 2015

Went to Boerne Dodge on a whim, they had exactly what my wife and I were looking for. Joe Valadez took the time and showed us the vehicle inside and out. My wife took it for a nice long test drive and put it through its paces. We quickly negotiated a final price and we were on our way in less than 1.5 hours. My wife has a new B5 Blue Dodge Challenger Shaker, and we are extremely happy with the price and our dealings with Joe and Boerne Dodge. Now if they could only get the car I want!

Alyssascalf

Sep 23, 2015

Went in there with intentions of looking but you know how that goes! Ended up trading my old jeep in for a new one. Vinny has been awesome even when I text him a month later he's still helping me with some add-ons. Thanks again :)

davidl

Sep 23, 2015

I was helped by Robert Bordieri. He found the truck I wanted out of state, got it here and I am quite happy with it and the service. Would I purchase my next truck there, yes.Thank you Robert for your help. One item I would note is the extended warranties that are offered, stop pushing them.David L.

Areyes1

Sep 21, 2015

Paul Caciola was a true professional to work with and he treated my wife and and I with courtesy and respect. Mr. Caciola didn't waste our Saturday with superfluous fluff, he simply told us about the Jeep we were looking at and answered any questions we had.

AUDRIE

Sep 21, 2015

Mr Caciola was amazing salesman. He did an awesome job in getting us into a bigger vehicle and made sure we were comfortable while we waiting. The staff their was all so generous as well.

Jeep Man

Sep 9, 2015

Very nice sales person. Cut thru the BS. Dean Hardy the finance person also did a good job and found the product that I wished to have.

Keith

Sep 1, 2015

Vinny and Mark were absolutely awesome!!! I came in just to look at the new Ram 1500 and drove away with one! I was completely blown away by not only the options, but for them to make sure that I had 100,000 mile bumper to bumper warranty too? I am completely sold on the "no BS" approach as they were completely up front and honest with no sales pitch. Definitely recommending this dealership!

Roman and Sammye Berry

Aug 28, 2015

We bought a 2015 ram fully loaded!!! The absolutely best salesman was JOE VALADEZ he took his time and showed us the full details of our new truck , his knowledge blew us away , his courtesy was great , we looked at a few dealers before going to Boerne and just HIGH FIVES ALL THE WAY AROUND WE WOULD SO HIGHLY RECOMMEND TALKING WITH JOE GO SEE HIM AND ALLOW HIM TO GIVE YOU THE BEST SERVICE ONE CAN GIVE !!! GREAT JOB AND NOW A NEW FRIEND! !! The finance man Mr Dean was so pleasant and made this fun and interesting! !!!

Sueeq

Aug 26, 2015

This dealership is awesome. Every time I've went there for any reason I've received excellent service. My salesman Rob really cares about his customers and does everything he can to make sure they are satisfied. They have a customer for life. Thanks so much guys!!!!!

Babychica1

Aug 17, 2015

We drove from Converse to see a specific truck but when we arrived it was just sold. Vincent helped us find a similar truck but better then the previous one for approximately the same price. Vinny was so kind and helpful with my transition from my loving SUV "family car" into a truck. He understood how attached I was to it. Vinny helped with all the paperwork and even sat with us while we were being approved sensing our nervousness. I will always be grateful to him for everything. The best car salesman we ever had to do business with. Ask for Vincent and he will help u out.

Mariocruz1

Aug 4, 2015

Awesome people very friendly and the best thing is they got it done and now me and my family have something to cruising in.. thx Robert bordieri!

Melibintx69

Jul 8, 2015

We have bought our last 5 vehicles from Boerne Dodge Chrysler Jeep. We refuse to go anywhere else! Great people, great service and they treat you like family!

Eric

Jul 3, 2015

This dealership was very professional and helpful. Robert Bordieri was my salesman and all I can say is that I couldn't ask for a better person. He was very knowledgeable and answered all my questions. He didn't pressure me into something and was patient with me. I felt like I was talking to a family member rather than a salesman. It was an extremely satisfying experience and would differently refer others to this dealership.

Maggie

May 30, 2015

While I'd been a fairly frequent visitor to the Service department and had always been treated so well and taken care of no matter what the situation, this was my first visit to the sales department. When CJ in Service told Joe Valadez about our problem trying to find a used SUV within our budget when the old Dodge pickup needed one too many repairs, he began looking for possibilities days before we ever met in person. And when he had to return to the office, his associate Trey Roberts took over. He wasn't able to find anything either--mainly because we were looking for a unicorn where price and mileage were concerned. But when we began talking a newer model with partial financing, they got together and found two possibilities, one that Joe had been wise enough to spot for us already--just in case. A 2015 Jeep Cherokee with great mileage and payments within our budget for the half we didn't pay down was just too wonderful a deal to pass up. And when Mark Montz in the finance department helped us get a 5 year extended warranty that was so much more cost effective than only a 2 month warranty on a used SUV at another dealership, it made for the perfect deal. Joe and Trey literally went the extra mile and followed us home with the new Jeep to save us a 50 mile return trip the next day to retrieve it. They all did their very best to work with us for the best deal possible for us. I can't recommend Boerne Dodge Chrysler Jeep highly enough, and the team of Joe Valadez and Trey Roberts is simply the best.

dhanley

May 29, 2015

Here you will receive top of the line service and you will not leave this place disappointed!Everyone that works here is so friendly and fun to work with! I absolutely LOVE my new car and will definitely recommend this dealership to anyone looking to buy a new car!

Crystal82

May 27, 2015

From beginning to to end we had a positive experience. Joe wasn't pushy or hovering. We got a fair price on a great vehicle. I would definitely recommend to friends and family.

Michelle

May 27, 2015

This dealership went above and beyond. I couldn't be happier with the service we received. George and Dean jumped through hoops to get us financed. They were very good to us.

bowhunter114080

May 22, 2015

i would like to say this sales rep has put a new twist to car sale, in my experience I have never engaged with a car sales rep that is straight forward. Refreshing to see a car salesmen that can be honest and straightforward. Keep up the good work

cjsnyder69

May 16, 2015

My wife and I drove out there to look at the Dodge Challengers one night. We arrived with less than a hour left till their closing time. It was the night of a big fight and NBA playoffs. But salesperson George Watson was very patient with us and never rushed us. They honored all the internet sale prices, and gave us such a good financing deal we purchased a vehicle that night. I would highly recommend Boerne DCJ if you are looking for a vehicle.

annmargaret

Apr 27, 2015

i just want to say that Robert Bordieri was very helpful with me and my fiance, I had purchased a dodge avenger last year at north star dodge and we had decide that we wanted a Chrysler 200 so we went back to northstar dodge an the sell guy couldn't help us they wanted a lot of money down so we left, then my son went to dodge boerne and talked to Robert bordieri and he helped him get a truck and he asked me "mom" why don't you go to dodge in boerne an ask for Robert bordieri so I texted and I called and asked him what we want it and you know what he gave us the car that we have been wanting. And for that I am very grateful for him helping us. I know drive a Chrysler 200 and I love that car so we will be going back in 2 more years for that challenger lol. So I want Robert bordieri thank you so much for helping us a lot and he help us a lot

Brandonnr88

Apr 19, 2015

For the past 9 years I had been driving the same used vehicle i recieved when i turned 16. I was more then ready to finally purchase my own new vehicle. Three of my sisters had recently purchased jeedps from Boerne Dodge Jeep Chrysler so i decided to make them my first stop. There was no need to look further. Paul kindly and patiently walked me through the process i was unfamiliar with and set me up with a fantastic 2015 Chrysler 200 at the monthly price range i was hoping for.

Taylor19971982

Apr 17, 2015

Robert makes the experience very easy to go through. He explains and answers any questions I had. He doesn't guess or blow smoke up my tail pipes

ram1608

Apr 10, 2015

Robert was very helpful, me and my wife went over there about 6 months ago trying to get out of my Avenger and get into something better, unfortunately the banks still said it was too early to trade in but, Robert promised to keep in touch and do his best to get us out of it. 6 months later we returned and he kept his promise we got a Brand new Ram 1500 and Robert worked hard to get us the best interest rate he could and a fair monthly payment!!! Overall I'm completely satisfied with this dealership and Robert was very courteous and friendly and did his best to get us the vehicle we wanted!!! Thanks guys! I'll be back in 2-3 years for a 2500 :D

jennyvanch

Apr 7, 2015

We have never done business with Boerne Dodge Chrysler Jeep before, but my co-worker Teresa Green had bought a vehicle from there and highly recommended them. My husband and I just stopped in to "look", and was pleasantly surprised by the friendly service of Paul Caciola and the rest of the Boerne Dodge staff. Within 2 hours, we were driving our new 2015 Jeep Cherokee Trailhawk off the lot. I absolutely love it and got a great price for our trade in . Service was exceptional ! I would definitely refer anyone to Boerne Dodge Chrysler Jeep in the future! Paul was great!!Thanks so much!Jenny Vanckhoven

Chiliangel

Apr 4, 2015

My son bought a car from Joe Valadez a couple of weeks ago and when I saw the vehicle, I fell in love with it. So, I went to Boerne Dodge Chrysler Jeep and asked for Joe (didn't know his last name at the time). He showed me first the exact vehicle that my son wanted - but they didn't have in stock when he was looking. I loved the vehicle but it was a little more than what I wanted. So, he showed me a few others and then showed me the vehicle that I ended up buying. From what I told him, he knew exactly what I wanted and needed.This was a very pleasant experience and I love love love my new vehicle!!!

wctony84

Apr 2, 2015

Robert Bordieri was great sales person in fact he was more like a friend that I had not seen in a long time and saw my need of me getting a truck he was very patient with the specific requirements that I had giving him and was able to go above and beyond , this is the Second time we have purchased a truck from him and I'm sure it will not be the last time in fact I'm currently trying to get my mom and my best friend to come buy one from him because he left such positive impression on me thank you very much . Marco G

Gabby

Mar 27, 2015

Thank you Joe Valdez for you help it was a great experiance and you were very helpfu to us it was a pleasure buyin a car there at boerne:)

grizzlyred

Mar 25, 2015

I am thoroughly impressed with Boerne Dodge- the price was great and the service was outstanding. We have bought many vehicles through them and would recommend them to everyone.

Sylvia

Mar 25, 2015

I recently purchased a Challenger at Boerne DCJ. I have purchased multiple vehicles and have never experienced great customer service like I did in Boerne. Robert Bordieri is a GREAT salesperson. I would definitely recommend them to family and friends. Thanks again Robert!!

Ammari

Mar 19, 2015

We bought a vehicle from Jonathan Hardy at Boerne Dodge Chrysler Jeep. His customer service was great and he had a genuine personality that made us comfortable to work with on this transaction. We left with a vehicle we love. We're still waiting for our spare key from this dealership since we had only left with one key. But that is the only thing we are waiting on and I hope it's coming I dont think it overshadows Mr. Hardys service though he really was great. Please send me my spare key BDCJ.

michael

Mar 9, 2015

Bought a brand new caravan. Anthony was very knowledgeable in answering all my questions about the vehicle. They didn't have the exact one I wanted so they went out of their way to get me what I really wanted. Thanks

veronica

Mar 5, 2015

This is my 3rd purshase at Dodge Boernegreat experience,great service, I defently recomend it.i love my new Durango Thank you Chris Garza

Ally

Mar 2, 2015

Paul Caciola was great! He was very friendly from the first minute I met with him. He didn't make things difficult at all. Very understanding of my needs and wants in a new car. This was my first car buying experience and I was very pleased with Paul. Would highly recommend working with him when buying a car.

DanielDieter

Mar 2, 2015

Loved this place! My girlfriend and I went in to see about getting me a new truck. We looked at our options and it didn't seem like we'd be driving away with a new vehicle. but Joe didn't give up. My girlfriend has been wanting a Jeep for some time and I needed to get out of my old car. We found a very nice and well equipped Cherokee that was right in our price range. We had a nice low down payment and very reasonable monthly payments that they negotiated for us. All we had to do was test drive, go over some options, make the down payment and sign some paperwork. We did spend the better part of the day there but it was worth it rolling out of there with a brand new Jeep!

Annette

Feb 18, 2015

Boerne CDJ -Anthony Thelemann is an excellent salesman with a great attitude. He was not pushy and went the extra mile to get us what we wanted. We will definitely come back and recommend him to our family and friends.

let.val

Feb 12, 2015

Boerne Dodge Chrysler and jeep is the dealership to go to!! Chriz garza helped me and was very informative overall i had a great experience i love my dodge challenger!!

Sylvia

Feb 11, 2015

Boerne DCJ made my car buying experience painless. Everyone from the greeter to the sales guy and then the finance guy were polite and very friendly. I would definitely recommend this dealership to friends and family.

Deanna

Feb 9, 2015

Purchased a Jeep Patriot. Purchase was handled in a very professional manner. Did not leave with buyer's remorse. Felt like I received a fair trade-in value for my auto. They had it washed and waxed when I returned for it. The financial dept. was easy to deal with also. Have had no dealings with the service dept., so can't review that.

challenger90

Feb 4, 2015

For a first time buyer of a vehicle, Chris Garza did a great job helping me with the whole process. He answered every question I had about the vehicle I was interested in and had great communication skills. I didn't feel pressured throughout the process and I highly recommend him as a salesman.

jennifer.castro711

Feb 2, 2015

Anthony at Boerne dodge was an excellent salesman, not pushy, and made our purchasing experience extremely easy. We would definately recommend him to our friends.

Mark Damiano

Jan 28, 2015

Service Department went out of their way to help me get my 2014 Ram 3500 service work done! Excellent attitude and overall great people! I am beyond satisfied with the service that I got from them. Would definitely come buy a truck or car from them again! Very friendly and down to earth people. Thank you!A special Thank you to Andy Evans at the service desk and Thank you to the mechanics Abraham Diaz and Dennis Cole for all the attention to detail and Texas Friendly hospitality they provide. You guys a a great representation of Boerne Dodge and Customer Service.

davidportega1985

Jan 10, 2015

I definitely recommend this dealer, as well as Robert Bordieri. My wife and I had a great experience buying a new 2015 Dodge, and we are even considering buying another one for her. One of the best vehicle shopping experiences I've had so far.

Brittanyflores06

Jan 5, 2015

Robert Bordieri went out of his way to help me get my new Dodge Dart! Excellent attitude and overall great person! I am beyond satisfied with the service that I got from Robert. Would definitely come buy a car from him again! Very friendly and down to earth guy, and knows his cars. Thank you!

BARBARA

Dec 30, 2014

ROBERT TOOK TIME WITH ME TO FIND THE RIGHT TRUCK. MY TRIP HOME TO NEW MEXICO WAS GREAT. NOW I HAVE THE POWER I NEED TO DO WHATEVER I WANT OR NEED. I WANT TO THANK ROBERT AGAIN FOR GOING THAT EXTRA MILE WITH ME.

Killroy5

Dec 26, 2014

Worst experience ever! No appreciation for military and uses deceptive advertisement to get you in the door. Dealer did not want to advertise $13,500 discount being advertised on-line. The vehicle I was looking at was a 2500 priced at $65,600. The manager stated the 2500 was not a heavy duty truck and the add was for 3500s only, despite 2 other salesmen defining heady duty as the 2500 and 3500 class. When I brought that act to the floor manager he said he meant it was for the more expensive heavy duty trucks and stated there were some on the lot for $68,000 to $70,000 and he admitted it was all about advertising and getting traffic into the store. Then they would not honor a $500 military discount. Lastly, my trade it low booked on the NADA for between $15,000 and $17,500. They claimed my vehicle was in good condition but would not give me more than $12,000, stating they had a separate "auction NADA listing" and that it was impossible for people to get vehicles with more than 100, 000 miles on them financed. If you want more specifics, please contact me at popswilson39atyahoo.com.

Excursion

Dec 15, 2014

Wes made us feel like we were the most important customers ever. The experience was the best in Texas. Like old home week. My thanks to Wes and all at the best dealership in Texas. Great place to buy a Grand CherokeeCary and Carol

CDKen

Dec 12, 2014

Paul has sold me and my family several SUV's and Trucks. He is a joy to work with and would recommend him and Boerne Dodge as a great place to buy vehicles.

rknighton

Dec 7, 2014

Don't buy from this dealership. they will lie to u also add extra fees u don't want.Matt the manager is so hateful. Paul the salesman is a piece of crap.so please beware and watch

mcomeaux2

Dec 6, 2014

Mr. Bordieri was informative helpful and upfront. The best sales experience i have ever had buying a vehicle. I would reccomend anyone in the market for a new or used vehicle to go see Robert Bordieri before anyone else you wont be disappointed.

Bward0513

Dec 2, 2014

Paul was GREAT. I would reccomend him to everyone. He was very friendly and professional. He cut right to the chase and made the process easy.

Mandocaz

Dec 2, 2014

The staff at boerne dodge was a great help while purchasing my new dodge journey. Chris was very knowledgeable. He explained all the features of the vehicle in detail. Everyone was friendly and treated me with respect.

Jess JustJess

Nov 19, 2014

Never felt more happy with my decision after buying a car than now! Chris Garza was very informative and helpful in the car buying process even when it came to the numbers and weighing my options that would determine my decision. The finance manager was very professional and explained everything with every question I had. The dealer had a sense of partnership throughout and so it felt very comfortable there through the process right till the end. Will recommend to my friends and family for sure.

Leticia Longoria

Nov 18, 2014

Our sales person Robert Bordieri was VERY Exceptional in doing his job to make My Husband and I VERY VERY HAPPY.. We believe Robert went above and beyond to make our purchase as smooth and less stressful than our last one, 3 months ago from another dealership.There was a minor confusion in the selection we discussed.. However after emailing back and forth during the weekend to Internet sales manager Chuck and salesperson Robert, we received very fast responses. Including the Exact Vehicle we wanted from the start!!! THANKS A MILLION TO ROBERT AND TO MY HUSBAND FOR COMMUNICATING TOGETHER. I am a VERY PLEASED CAR OWNER!!!

Kisapearson23

Nov 12, 2014

This was the "VERY BEST EXPERIENCE EVER WHEN PURCHASING A VEHICLE"!!!!!!!!!!!!!!!!!!!! The saleman Robert Bordieri performance was more than I expected. Very helpful and in my situation did everything possible to get me in a car and successfully accomplished that goal. I was so bless to have him as a salesperson and would recommend him to everyone I come across looking for a new car!!!!!!!!!!! The whole Boerne dodge finance Team was amazing, The vehicle I chose fit perfect with my needs for my family and just feel so bless to have went to Boerne Dodge!!!!!!!!!!!!!!!

lucario189

Nov 10, 2014

Robert Bordieri was very excellent with sales and person to speak with and worked me the best deal he could do for me. Yes I would tell anyone that I would go back to Dodge and Robert and the dealer ship to buy a car . Thank all of ya"ll for my First truck. Thank Joseph M. Wegner

debibear

Nov 4, 2014

This was the "VERY BEST EXPERIENCE EVER WHEN PURCHASING A VEHICLE"!!!!!!!!!!!!!!!!!!!!From the moment that we initially stopped to check their inventory, we were met by Paul with friendliness, respect & honesty.When we came to pick up the vehicle, there was no waiting!!! The paperwork was presented to us in a very timely manner, by Mark, he thoroughly explained everything and we were on our way:)We have been buying vehicles for over 40 years and this one was exceptionally good & outstanding!!!OUR "SPECIAL THANKS TO PAUL & MARK" for such a great experience, it brings enjoying our new vehicle to a new dimension!!!!!!!!!!!!!!!!!!!!!!!

Mvarnum44

Nov 3, 2014

The salesman I had was attentive and very helpful with my particular situation. He did everything he could to help me find the right deal at a reasonable price. I will definitely be back to Boerne dodge for my next purchase.

rudy.vela.7

Oct 29, 2014

My son has a 2004 Ram 3500 dual wheel pickup truck with a welding bed on it. The only way we could started it is with starting fluid. We had several mechanics look at it and many said it was the injectors while a couple said it could be something else. We decided that the best place to take it would be a dealer since they should know all about Dodge Rams. They have the trained mechanics, all the engineering tools and specs etc. We left it at Boerne Dodge service department and a couple of days later they called me and told me that the truck had water in the fuel tank and needed some fuel lines and a high pressure fuel pump. The price was going to be around $2200..00. for the repair...It seemed high to me but I figured that they would be able for fix it and that would be it. My son had saved his money for the repair and said to go ahead. They said it would be ready in a couple of days. On the day we were supposed to pick it up. I got a call from CJ in the service department...He told me that it still wouldn't start without the starting fluid. He told me that the fuel injector pump was not providing the correct PSI to get the fuel to the injectors and that also needed to be replaced. Now the price was going to be about $50.00 shy of $3800.00. I was getting a little upset because the reason we took it to the dealer in the first place was so that we wouldn't go thru this . My son and I talked about it for a while and I asked CJ in service that it seemed kind of high. He assured me that that was all it was going to need and that that included some discounts. and that would be the final price out the door. I told him that I would have to think about it but my son said lets get it over with since he was saving money from work. We gave CJ the ok and he said that we would pick the truck up the following Tuesday. I called CJ Tuesday morning to tell him that we were on our way to pick it up. He immediately tells me that he has some bad news. He tells me that the fuel injectors are bad and he has to replace some other parts and now the repair is going to cost over 10,000.00. I told him that he promised me that it would be the $3800.00 but he said that he was sorry but it was now going to cost that much. I told him that the decision to proceed was that he told me that it would not cost anymore. If he had told me that it would be that much I would not have made the decision to repair it in the first place. I told him that I had to figure out what I was going to do because no bank was gong to loan $6000. on a 2004 truck with 249000 miles for a repair. I asked him that instead of fixing it would it be possible to trade it in. We went in to look at another truck and they only wanted to give me $2000.00 trade on my son's Ram. This truck in in excellent condition and even at the age it has it is worth over 17,000 in Kelly Blue Book or NADA and even in rough condition it is shown to trade in at between 10,000- 13,000. I see trucks like this in worse shape on Craigslist all the time for between 15000 and 20,000. We were insulted. We came back home only to get a letter from Boerne Dodge"s attorney that if we did not pick up the vehicle and pay the 3800.00 that they were putting a garage man's Lean on it. I called them in disgust and asked to speak to the general manager but they told me that he was not there, he did not have a voice mail or an email address either. I called CJ and told him that I was on my way to pick up the truck but he said that I better bring a tow truck because it is still in pieces. I called their lawyer and told him what was going on and that I was not getting any answers from the dealer. Also that the truck was not put back together. He assured me that he would talk to the General Manager and have him call me. I told him that I would pick up the truck as soon as they could put it back in the condition it was in when we took it in. The General Manager finally called me and was so arrogant that he refused to do anything about it. I have since called Chrysler Corp. and lodged a complaint and it has been escalated to a higher level as a reasonable complaint which includes excessive charges. We called CJ again to pick up the truck today and he now was requiring a cashier's check. We picked up the truck and paid with the cashier's check with a memo on the check that reads "Paid in full under protest". We got the truck and when we tried to get in it to drive off we found grease all over the seat the carpet and the inside door trim on both the driver and passenger side. When we asked them that I just spent close to $4000.00 for nothing and this is the way I get my truck back they said that once they handed us the keys they cannot touch the truck anymore. I told one of the managers about it and he turned off the vehicle and tried to restart it. Since it didn't start without starting fluid I told the service department that I needed it started back up again so that I could drive off. Since they said they could not touch it anymore they handed us a can starting fluid and said that that was all they could do. We finally started it after 2 tries and drove off. This is not over.

cindye

Oct 10, 2014

We enjoyed the whole purchasing a vehicle experience. Thank you Rob your the best. Maybe i will get to drive our new vehicle one day.

evhatfield

Oct 5, 2014

I had a wonderful experience at the Boerne Dodge Chrysler Jeep Ram dealership. As a teacher I do not have much time to spare. So it is important to have things taken care of in a timely manner. My salesman, Robert Norfleet, was not only able to help me pick out a car but took care of all of the paperwork. He met with me on his day off and walked the lot with me showing and explaining different features, benefits, sizes, gas mileage, and prices. I did not feel rushed and had my questioned answered with a straight forward approach. The truth is that I do not want to beat around the bush. 20 minutes after I got home from work my car was delivered. He went over all of the features, owners manual, warranty, tires, paired my phone with the vehicle (I love this part of the car immensely btw) and even made sure that I was comfortable behind the wheel of my very first new car. We sat down and he went over all of the paper work with him explaining financing, down payments, more warranty information, interest rate, the factory warranty and service contract. All in all, it took about 4 hours time out of a week and that was with the drive from San Antonio to Boerne. The drive was well worth my time.

Lori0516

Oct 1, 2014

Paul and Wes did an awesome job finding me what I wanted when supply of this vehicle was low. Couldn't be more happy. Thank you to both of you!

brucesmith69

Sep 26, 2014

Had to work around the several addons i wanted with the truck and they made it all happen for me. i am very pleased with the outcome

quinn99

Sep 25, 2014

This dealership is 6 hours away and in another state from us but worth the drive to purchase our 2nd vehicle from Leroy Salazar!!!! After our first encounter with Leroy last summer when purchasing our Chrysler, I did not bother buying or looking anywhere else. My husband and I knew that we were in great hands with Leroy and our needs would be top priority. Leroy focused on us, took care of us and made sure we were 110% satisfied. There was no question where our next vehicle was coming from. Regardless of the distance, we made the 14 hour trip to ensure our business was with Leroy. Do not waste your time anywhere else, you will be 110% happy and satisfied sticking with this dealership and working with Leroy!

cmedelez12

Sep 23, 2014

To whom it may concern, Ricardo Rodriguez was truly helpul as my wife and I have been to muiltple dealerships in the past few months shopping around for a vehicle. We both got EXCELLENT service from our sales rep Ricardo Rodriguez who actually went out of his way to get us into the vehicle that we were looking at 2014 Dodge Ram as of the working the rite numbers for us to afford. I highly recommend anybody whos currently looking to get into a vehicle go and see Ricardo Rodriguez due to his GREAT CUSTOMER SERVICE. Once again Ricardo and the finiancial dept took the extra step to keep us very HAPPY and SASIFIED as we drove off in our new Dodge Ram 1500, Must see Ricardo when u visit Boerne Dodge......Once again GREAT JOB Ricardo

Hazelett

Sep 21, 2014

Robert Bordieri was excellent to work with - he was very personable and helpful - great customer service! I traded in my old vehicle and purchased a new jeep - everything didn't go completely as planned, but Robert communicated throughout the process and turned what could have been a bad experience into a great one! I would certainly recommend him. Thanks!

protectall

Sep 21, 2014

Robert Bordieri was truly a pleasure to work with. He went above and beyond to ensure we were completely satisfied with our purchase. He stayed in contact with us on available vehicles and worked extra hours to help us close the deal.

nvmccallum

Sep 18, 2014

Robert Bordieri is great to work with. He is very helpful and friendly, and very efficient. He answered all our questions and resolved all of our concerns. Fastest car deal we have ever done (and we have done a bunch!) I would recommend this dealership and especially Robert.

pall

Sep 18, 2014

Robert Bordieri was great to work during the buying process. He provided excellent customer service, very friendly and extremely helpful, and most of all not pushy. Very pleased with the overall experience at Boerne Dodge.

chelsea14

Sep 13, 2014

Great customer service and very timely service!! I would recommend this dealership and salesperson to anyone interested in purchasing new or used vehicle. Thank you!!

justjanice1

Sep 4, 2014

Robert Bordieri, you rock! Thanks for all your help in getting me the Jeep I wanted, also for understanding that it just HAD to be white. (lol) Even if it meant bringing it in from a lot of out town. The process was fast and easy. You can't get great customer service like that from just anywhere.

Cariew

Aug 28, 2014

Ricky bobby got me into my dodge journey at a price I love! I am so pleased! Easiest fastest friendliest place to buy a car!

Rss1979

Aug 25, 2014

I had a great experience at this dealership. At first I didn't think I would be able to get the car I really wanted. But Ricky Bobby kept working and finely we worked a deal I was comfortable with and I was able to drive away in my dream car. I highly recommended this dealership and their excellent sales staff.

tim Taliaferro

Aug 18, 2014

I found a truck I liked online and called to set appointment that afternoon to look at the truck. I drove to Boerne Doege Friday afternoon around 6:30, looked at the truck, it was everything I expected and more. I drove the truck and decided to move forward on the purchase. I told Robert that I had been pre-approved for a loan at5.6% and didn't need financing. He said that was fine but asked if I would mind if they could try and beet the rate that I had, I said that's fine but just give me your best deal I didn't want my credit checked through many different companies. Robert and Matt came out and said I'm positive I can get you a better rate possibly 4%, I said go ahead. Robert came back out in less than 5 minutes and said we got it done. I actually ended up with 3.99% and was out of there before 9. I was treated like I was as friendly as possible. I would recommend Robert at Boerne Dodge.

Cato Consulting

Aug 8, 2014

If you looking for great quality service and a salesman thats very professional go to Borne Dodge and ask for Ricky Bobby. He's a salesman that's goes the extra mile to get make sure you leave happy.

agonzales

Aug 5, 2014

If you need help finding a new car/truck go see Rick Rodriguez he is very helpful needed a bigger vehicle for our family ?? and he was very helpful in finding us a reliable vehicle, will recommend Rick Rodriguez to family and friends

Ejack812

Aug 1, 2014

3rd vehicle purchased from Boerne dodge excellent group of guys and a friend for awhile Paul can't rate him 5 needs to be 10s

teljanin

Jul 30, 2014

I found myself in the market for a new commuter car; I don't really like to go down into The City, so I decided I'd try one of the dealers in a small town near by. I did my research online, made contact with the dealership via email, and headed over to see them. There was no pressure, none of the heavy-handedness that I'd experienced with other dealerships; simple down-to-earth, no nonsense. I a few short hours, we were done, and two days later, I went back and picked up the car.Not only will I do business with Boerne Dodge again, but I'll highly recommend them to my friends & neighbors.

benwhite31

Jul 29, 2014

The guys at this Dealership were great! made us feel like real people, not just another sale that walked through the door! Robert helped us in everyway!

bapjmp

Jul 27, 2014

Contacted them on the phone from another dealership. They had exactly what we were looking for. Paul Caciola promised us everything would be as is, no up sales or hidden fees and to come see him. We left the other dealership and headed to Boerne Dodge Chrysler Jeep. Everything was as promised. Easiest vehicle purchase we have ever had.

jmanuel79

Jul 7, 2014

After weeks of run around from other local dealerships, we took a drive out to Boerne Dodge. They made our purchase so easy and hassle free. By far the best experience we have ever had purchasing a vehicle. They had exactly the truck we wanted with out the run around. We definitely will be going back to Robert when we are ready to purchase our next vehicle. Thanks to everyone at the dealership!!

ladybookie

Jul 5, 2014

Trisha Pawly writes, if I was able to click ten stars for Robert Bordieri I would have. Everything about my buying my first truck could not have been better. This is written by a seventy seven year old, white headed great-grandma. He was kind, thoughtful, helpful and enjoy my first time buying of a truck as much as I and my daughter did.

darwincon

Jun 30, 2014

My experience was outstanding. I purchased a RAM 2500 Longhorn. The dealership was honest and made every effort to make sure I was satisfied with my purchase. The sales staff from my initial contact with Chuck through the internet to my purchase with Robert Bordieri was pleasant and professional. Robert was very knowledgeable of the product and made every effort to inform me. I was treated honestly and every commitment was met. The dealership even provided me a more than fair trade-in on my Chevrolet truck. I left Boerne Dodge with a outstanding new truck at a very fair price. I will certainly recommend this group in the future and will certainly return for all of my future vehicle purchases.

CrisBrisbin

Jun 13, 2014

Best purchasing experience so far! Felt like our salesman Robert was really working for US. By far the shortest time period I've ever been able to purchase from a dealership. No B.S., hassle or "waiting" forever... Thank you Robert!!!

WesWaggoner

Jun 7, 2014

My wife and I had a terrific experience working with George Watson at Boerne Dodge Chrysler Jeep. He was very patient, knowledgeable, and friendly. Thanks to him, we were very pleased with our new Jeep Grand Cherokee purchase. - Wes W.

natdudka

Jun 2, 2014

i was very pleased with robert bordieri he really worked hard to make the long day comfertable for me and my husband . in the end i did purchace a dodge .

MarthaP83

May 29, 2014

I had ongoing issues with my sunroof, Chris helped me set up my appointment w/ the service department and helped me figure out my extended warranty. Chris is very meticulous and pleasant to work with. I will continue to recommend him to all my family and friends! keep up the Great work!!

Killroy5

May 27, 2014

I have purchased about 15 cars in my life and this was the best care buying experience my wife and I have ever had. From the first moment we met George Watson he was friendly and professional. He never made us feel pressured and worked hard to get us a great deal.

ajflowers

May 23, 2014

On extremely rare occasions have I had the occasion to meet and deal with such a good man. Immediately noticeable was Paul's energy, attention to detail, communication skills, willingness to listen, and dedication to customer satisfaction. My buying experience at Boerne Dodge was truly remarkable, thanks to Paul and Mike, his manager. Do I recommend that anyone seeking a Chrysler product shop with Paul and Boerne Dodge? A resounding "YES"!

rdbrous

May 17, 2014

Otis and Matt provided me and my wife with the best service I have ever encountered in a car dealership. I already did my research and knew exactly what I wanted and they respected my views. I was offered many new options and choices. Otis and Matt stuck with me in researching the best value for me and my wife. I am very demanding when purchasing a car since it is a large investment. Again, Otis and Matt stuck with me and we found the best solution. I highly recommend these guys if you want good service and honesty. They will do their best to insure you walk out with a car you love and the assurance you got the best deal!

jim schimpf

May 6, 2014

Paul was a great help with choosing a vehicle and Mike gave me a good deal. Thanks for saving my day and getting things done.

Kradich

Apr 27, 2014

Worked with us on trade in and helped us find the perfect new car to fit our needs. Very friendly. We are happy with the whole experience.

aethr

Apr 23, 2014

Paul Caciola the sales rep that handled my purchase was very professional and knowledgeable and did the sale to my total satisfaction. Good place to do business--they treat you right.

martybrown53

Apr 21, 2014

I visited Boerne Dodge after seeing their ads on the internet....the pricing was as good as anyone else's and they had a better selection of the RAM Laramie & Laramie Longhorn trucks I was interested in. I had spoken to Scott the day before about the trucks, but he had a delivery to make so Jason took over for him. He was very knowledgeable and went out of his way to show me everything that might work for me....even as "picky" as I am, he just kept bringing out trucks until he found the one I wanted! After the purchase Scott had returned and he spent a good deal of time with me going over all the settings, etc. and showing me how to set up the info center to my personal taste! Both Jason and Scott were professional, courteous, friendly, and very knowledgeable.....as was, their sales manager! I highly recommend Boerne Dodge to any one looking for a good deal with Good People to deal with! They've made a customer out of me!!

MelonieWilliams09

Apr 21, 2014

Mr Caciola made buying our new Jeep easy and enjoyable.. he was very friendly and courteous, he worked hard to make us the best deal. I am completely satisfied and will be coming here for future buys!!

gglasby

Apr 17, 2014

Being a shareholder of Ford stock, it was my intention to purchase another Ford truck. After going to 4 different Ford dealerships and not being able to find model or options I wanted, I left Jennings/Anderson & drove south a mile. There to welcome me was Paul Caciola. We immediately picked out a truck to drive & he took his time to show all the features & offer me a test drive. I was pleasantly surprised at the performance of the 2500 with a hemi. They say people buy from people & that was definitely the story here. Great folks!!!

jxaxmxixe

Apr 17, 2014

Paul Caciola and our entire experience at Boerne DCJ was amazing. Best experience we have had buying a car to date. Paul told us, "Look, I'm not going to make this a root canal for you guys, just tell me your price, and we'll work a deal." That's exactly what he did. We got a great deal, a great car, and a great experience. Thanks!

jsnh04

Apr 7, 2014

We are very pleased with our purchase of a new Dodge Durango Paul was very helpful in picking our new vehicle and the finance department was very helpful as well. We have purchased our last 5 vehicles from Boerne Dodge

Wheelerhanks

Apr 2, 2014

Great buying experience. Paul found what I was looking for and at a great price. I have purchased several cars from Paul and it has always been great!

lombardo

Mar 15, 2014

It was an overall great satisfaction, my family and I were truly happy with our purchase. The sale representative was very attentive with our needs and the price was right. The moments we lead eyes on the vehicle, we didn't have to think much about it, it was just reflexive to pick and choose.

Redhot95

Mar 3, 2014

Stay awayyyyy from this place...vultures waiting around for their prey...I wouldn't recommend to anyone..wish I could give 0 stars...nasty,rude,xxxx of the earth

heatherntexas

Mar 2, 2014

Paul is great to work with.. Had a great experience and everyone was very helpful. We will continue to buy From them now on. We will also recommend everyone we know to shop from here.

Jdelacruz0836

Feb 26, 2014

I have been searching for a new vehicle for over a week and visited several dealerships. Although, I enjoyed the Boerne Dealership some time before, it seemed quite far as I'm conveniently located in the center of San Antonio, Texas. Nonetheless, I was fixed on a 2014 Dodge Ram 1500, Hemi-8 speed and had some frustrating time at the several conveniently located dealerships in regards to negotiating the price. That same day, I called Boerne Dodge and, luckily, Paul was working. I got in that evening and within 30 minutes Paul had me sitting down with a glass of water as he located the vehicle I wanted and assured me that the vehicle will be delivered the following day. Paul made the negotiation so simple and efficient and broke down the costs for me, explaining the purchase, and I was completely satisfied. Paul even offered to pick me up the next day, on his day off, to bring me to the dealership in Boerne to pick up my vehicle. Although, it wasn't necessary, the sincerity made me realize that I should have chosen Boerne Dodge from the beginning of my search.

njhicks

Feb 25, 2014

Paul Caciola's knowledge, professionalism, and affability made our transaction a very positive one. His tireless efforts to put the deal together were commendable and highly appreciated. Paul never made us feel pressured as so many over dealerships do. He instilled a sense of trustworthiness from the start. Also, Pete's ability to secure the best financing was noteworthy too. We appreciate the friendliness of the staff members with whom we came in contact. Thank you for a job well done.

bhep05

Feb 24, 2014

Paul was extremely helpful and attentive to what i wanted! The sale went smoothly and quickly. Everyone I spoke with was very helpful and it was a good experience overall!

adrianje

Feb 14, 2014

Excellent service received form Paul and Mike, second truck I bought there. They found the exact truck I was looking for at great price. Best Dodge Ram dealer in San Antonio and the Hill Country

bailey08420

Feb 5, 2014

Received awesome service from Boerne Dodge Crysler Jeep. Bought 2 jeeps here in the last 2 years. Paul helped me and multiple family members and we will continue to come here when we are in need of a new car.

ELMICKEY

Jan 31, 2014

This my fourth vehicle to purchase from Boerne Dodge. I have worked each time with Paul Caciola who I have found to be sincere-honest and very knowledgeable. I have and will continue to recommend Boerne Dodge to family and friends. I will be back in 2-3 years. Larry Mickey

ELMICKEY

Jan 29, 2014

THIS WAS MY FOURTH VEHICLE TO PURCHASE FROM Boerne Dodge---Salesman Paul Caciola has always been Fair-Honest and Knowledgeable.- I have told a number of friends about my experience. I will definitely be back in 2-3 years. Larry Mickey

Hunter89

Jan 16, 2014

This was a very good car buying experience it was really good service. I will go back again to buy vehicles. We also referred out neighbor and he went and bought a new truck as well.

tylerfab

Dec 30, 2013

We bought 2 vehicles the service was great, I would recommend this dealer. I will go back to this dealer again to buy my next vehicle

debbied2

Dec 27, 2013

I came to the dealership to purchase a work truck for our company. My husband was so busy, I had the task of selecting the truck. Vinny was very helpful and responsive. His professionalism exceeded any dealership I have ever dealt with. I would recommend Vinny to anyone looking for an efficient and professional salesman.

HillCountryPerson

Dec 26, 2013

I've lived in Boerne for many years and have dropped in here numerous times to buy a car/truck. On all occasions I've noticed Boerne Dodge is unwilling to negotiate price. What you see on the sticker is what you will pay. I find this odd because their overhead must be way below local competitors. Why?The place looks like it was built in 1965. No remodeling. Antiquated in every respect. The salesmen are poorly dressed. So why do they offer high prices and an unwillingness to negotiate? I'm doubtful of all of the 5 start ratings I see here. As I said, my comments are not based on one visit, but many. I suspect that a lot of these supportive reviews were written by Boerne Dodge sales personnel with time on their hands, friends or people who believe that buying a car is like shopping at H-E-B where you can't haggle. In the end, I've always found far better pricing for Dodge vehicles in San Antonio.Good luck shopping here.

YELLOWSS

Dec 17, 2013

I have visited Boerne Dodge numerous times over the last year, and have purchased 4 vehicles. My salesperson was Dean Hardy, he is a very hard working and affectionate person. Very people oriented going way out of his way to ensure my visit went smooth. Even on occasions sending family birthday cards, in my eyes this is what makes for a great experience and what keeps me and my family coming back. And not to say that Dodge, Chrysler Jeep aren't the best vehicles around. If you want to experience car sales as it should be stop by and visit Dean and let him show you around........

RocketsFeed

Dec 3, 2013

The overall experience was awesome! Our salesman was Joe Valadez and he went out of his way and did everything in his power to make an easy and enjoyable buying experience, especially for our daughter. Our salesman even drove the car to where we live so we could surprise our daughter with her very first car.

Sabrina89

Dec 3, 2013

Came by and met with Paul here in boerne tx and I can def say it was worth the extra 20min. Drive!! Everyone at the dealer had that good old Texas charm to begin with but he sure made such effort to make us feel extra comfortable. We told him what we wanted what we could afford. He was very up front with us and broke down every single detail and got to the point. There was no haggling or game playing. We literally changed numbers twice and he got us to the number we could afford. Best experience I've ever had purchasing a vehicle. If your looking for good honest people he's your guy.

dnahanson

Dec 2, 2013

Sale was handled by Paul, and I had a very positive experience throughout the entire process. He also went the extra mile to ensure the vehicle we wanted was brought in from another dealership. I would highly recommend this dealership.

Gotcharger?

Dec 2, 2013

Paul has sold me my last two vehicles and he has always been very attentive to his customers and goes that extra mile! Highly recommended!

BubbaDeBerry

Nov 16, 2013

When we decided it was time for a new Ram truck, there was never any doubt that we would buy from Boerne CDJ. We did purchase a new Ram truck. This makes the 5th vehicle that we have bought there and Paul Caciola has sold us every one of them. We always feel we are respected and get an honest deal.

smahens

Nov 4, 2013

We have purchased two Chrysler Town and Country minivans from Boerne Dodge, Chrysler & Jeep in the past two years. Both times, Paul Caciola has helped us and the process has been very easy and enjoyable. Paul has a very good knowledge of the selling and trading of cars business. If we decide to purchase another new minivan in the next few years, we will be sure to ask for Paul again.

ElaineCastillo

Oct 18, 2013

I recently was in search of trading in my car that I knew I was going to have negative equity on but having so many problems with that car I was wanting to trade it in. I took that vechicle to the dealership I orginially had purchase it, thinking since it was their make they would give me the most for it. Well that was totally incorrect, they gave me less than blue book value. I then continue to look at other dealerships but either they were too pushy or simply not helpful addressing my needs.After hearing my story at work, my co-worker referred my to go see Joe Valadez at Boerne Dodge. The first thing I did was call him because at this point I was simply tired of running around in circles. From the moment I spoke to Joe Valadez on the phone, he listened to what I looking for and got straight to the point of addressing my needs. I then was able to do most of the pre-qualification paperwork via fax. Once I was approved, I went to see Joe and started test driving. Shortly after that, I was in the process of buying a beautiful 2014 Jeep Patriot. Not only was I satisfied with the great customer service, Boerne Dodge gave me more on my trade in then any other dealership had offered me!Joe Valadez gave me personal customer service that I was in search of and the price range I was needing. I will continue referring family and friends to Boerne Dodge.Happy Customer,Elaine Castillo

stevehale78

Oct 14, 2013

Tom was a absolutely top-notch. Tom was masterfully able to find me the vehicle I wanted with zero problems. He went above and beyond to locate my vehcile ensuring that it was the color, model, and had every last option I specifically wanted. Hios professionalism and willingness to go the extra mile was spot-on. Great salesman and great asset to Beorne Dodge!!

Forty40

Oct 9, 2013

Chris is a straight up guy that leaves all the nonsense a side gets directly to what you want. My family has bought 3 cars from and we way more than satisfied with the deals he has been able to work for us. I have had other experiences where they want to force you into what best fits your credit and not your needs. Chris simply puts you in the car that you will love at a great price. As long as this guy is selling cars he has my business. Thanks

MarthaP83

Sep 30, 2013

Best Car salesman ever!! Really listened to what I was looking for!! I didnt fell pressure at all!! Super Friendly and very Helpful! I will come back for future purchases!!

ddunlap007

Sep 26, 2013

This by far was one of the easiest car buying experiences! Joe was so helpful and understanding with our needs. I have recommend everyone we know! Thanks Joe for helping this military family out!

BrianT89

Sep 24, 2013

One word: Incompetence.Moving to San Antonio from LA, I needed to buy a new car. I found a Jeep Grand Cherokee on Autotrader at Boerne Dodge that seemed like it would be a reasonable option. After negotiating the deal over the phone, agreeing to a price, and getting approved for a loan through their credit provider, their finance manager Brandon said he would FedEx me the paperwork to complete the sale and I'd have the car waiting for me when I arrived in SA. Received a FedEx package two days later with the appropriate paperwork, only my name was spelled wrong (Bryan) and they tried to sell me a 3 year 36,000 warranty for $1500 even though I confirmed three times that the warranty would be for 5 years and 100,000 miles over the phone for the same $1500. After calling Brandon several times and not hearing anything back, I finally told the receptionist that if I didn't hear back in an hour I was going elsewhere. Ten minutes later Brandon calls back, apologizes, and says he'll overnight the corrected paperwork to me. Two days later no paperwork, so I call again. Again get ignored after leaving several messages. Spoke to the manager Matt, said this is ridiculous, this is total incompetence, this should be the easiest part of making the sale. Matt agrees, promises to straighten it out and call me back within the hour. Well it's been a week now and I've already bought a different Grand Cherokee from IPAC Jeep, so I guess that's that.My hypothesis: they were trying to get a check from me in the mail, and when I went to pick up the car they'd say they couldn't title it to me due to the misspelling of my name and would use the fact that I'd already given them money to hold me hostage on a different car they'd bait and switch in. Whether they're unethical or incompetent, either way STAY AWAY!!!

charlesmullens81

Sep 24, 2013

Are sales man was awesome they had the truck in Durango me my wife wanted we are very happy with the vehicles and the deathly come back to Dodge Bernie.

EricLove1

Sep 9, 2013

This is the third vehicle we have purchased from Boerne Dodge in 10 months. They always take great care of us and deliver everything they promise. I highly recomend you visit them when in the market for a new vehicle, ask for Leroy.

ririledesma7582

Sep 4, 2013

Are you LOOKING for someone honest who has the TRUTH in WHITE & BLACK and NO surprises?YOU'RE asking forJoe ValadezThe SALESMAN "The Best" at Boerne Dodge!!!!I came to the dealership just for one car and left with a car and a truck!AMAZING!!! Huh!Why?Because Joe Valadez - The SaleSMAN, brought the all deals and offers as such as specials and rebates over the table, to make it REAL!!!I would like to thank you Joe, for all the time that you took in assisting me and my husband with purchasing our 2013 Dodge Charger & 2010 1,500 Dodge Ram.You quality customer service skills made me feel comfortable and honored that I was on the right and best hands.We didnt have the best credit score, and you did worked hard to get us to low down payments, low monthly payments and lowest interest %.From the test driving all trough the paperwork and APPROVAL!!!!You did an EXCELLENT job to make our needs and dreams come true!I would definitely come back to refinance (trade-in) or purchase another vehicle from you Joe and your Boerne Dodge dealership.Thank You so' much for let us TRUST on you!

diehla04

Sep 3, 2013

Joe was a great salesman and did everything in his power to get me a great deal. I will recommend this dealership to anyone looking for a new or used vehicle. Thank you so much

MrsVern

Sep 3, 2013

We were looking to trade in 2 vehicles and get a new Durango. Im so glad we drove to Boerne. We had originally gone to dealership in SA and they were VERY shady. The other dealership basically wasn't getting me even close to what I wanted for my trade ins and was no putting me in what I wanted. Fast forward to when we came to Boerne....SUCH A GREAT EXPERIENCE. We got more for both our trade ins, Joe Valadez treated us like family and got me in what was ideal for us with a few extras. :) it was probably the easiest car buying experience we've had. I would buy another car from Joe in a heart beat. Not to mention my husband liked Joe too...and he doesn't warm up to just any one.

Janice830

Aug 14, 2013

Our experience at Boerne Dodge was very pleasant. Our sales guy Joe Valadez answered all of our questions, took us out on 2 separate test drives as we made our choice. He made the decision making easy, no pushing or shoving, which I appreciate from anyone in sales. He made it really easy for us to NOT want to shop around other dealers. He put us in a beautiful truck that we are just giddy with! Once we decided what we wanted we went in and talked numbers, he sealed the deal with a hard to beat price. 1. knowledgable2. accommodating3. hard to beat dealsBoerne Dodge is where its at and Joe Valadez is your man! 5 Stars Boerne Dodge!! A satisfied customerJanice B.

dcjes

Aug 3, 2013

It had to come to this. Since it has been so hard to receive a response from anyone, I am writing a review of mu frustration. I decided that I wanted to trade my car in on something else. I Purchased my car from Boerne Dodge (used). I bought a extended warranty through Apex, and I also bought credit life and disability (I didn't remember that one). I paid $3000 for the warranty, $665.06 for the life, and $1397.60 for the disability. I originally emailed Apex to cancel the warranty. They said that I needed to have the dealership cancel it all. I got in touch with Mark at Boerne Dodge, and gave him all the info that he needed. I sent a second email, asking if he had received everything. He said "got it...Thanks". During a phone conversation he had stated that it would take 6-8 weeks to process my refund, which was going to be somewhere in the $3000+ range. I emailed Apex back and asked them if this was correct, they stated that is the standard time frame that they quote when cancelling service. They also said to email them, in a week to make sure everything was processing. I did not email the following week as it was the 4th of July week. I emailed (Apex)later the following week, asking for a status. They replied that they had not received any requests for it. Apex said they would contact Boerne Dodge and see what was going on. They responded that someone should be in contact with me. I gave it a few days, and I never received a call. I also tried calling again, and was told the person I needed to speak with was out. I emailed back to Apex and gave them this info. They emailed me again last week saying that they are looking into it. I have not heard anything back. I also emailed the dealer again....still nothing. It was supposed to take 6-8 weeks....I am starting week 6 now, and I have nothing as of yet. These cancellations are pro-rated as well.....the longer it takes, the less I get back.

jamesschimpf

Jul 23, 2013

I came to Boerne Dodge at the recommendation of a friend that had bought several vehicles there and was told to contact Mr. Paul Caciola. Paul listened to me when I explained what I wanted and took his time and located a Brand New Ram 1500 Laramie. I am very happy with the absolute ease of the purchase and how well Paul handled everything. I will make sure I send anyone looking for a new vehicle to Paul and this dealership.Thank you very muchJake KossJunction, Texas

jim0244

Jul 10, 2013

This was absolutely the best vehicle purchasing experience we ever had. Joe went out of his way to be accomodating. I will be recommending anyone who is even thinking about buying a car to come to Boerne, even if they live in San Antonio like I do. It is well worth the drive. Everyone there did a great job on this flawless purchase!

rachntx

Jun 24, 2013

Paul was very easy to work with and made the buying process smooth and easy. Paul was straight forward and really worked with me to get me the best price.

rjdtoo

Jun 24, 2013

Loved the small town feel of this place. Paul was very friendly, knowledgable and helpful! I found eaxactly what I was looking for and completed my purchase in about an hour.

Momo75

May 20, 2013

Anthony is a great salesman to work with. He went above and beyond to help us get the car we wanted. Thank you again for all of the help. We recommend Anthony and The Boerne Dealership to those looking for a good car with an honest salesman such as Anthony.

packy3837

May 13, 2013

I have dealt with this sales person for several vehicles. I find that his knowledge of the product is masterful. He is the main reason I deal with Boerne Dodge Chrysler.

paulmartinez1969

May 13, 2013

I was very impressed with the service, and they were the only dealership that would special order my truck. I would recommend this dealer to others. My truck will be the second vehicle that I've purchased and if this goes as smooth as my first, I will be coming back for two more vehicles for my son and daughter.

Dodspring

May 10, 2013

Joe V. is a wonderful person. Very driven in the overall satisfaction of the customer. I asked for more business cards for future referrals. Great salesman and genuine to the core. Thank you Joe.

xbenny

May 9, 2013

I had a wonderful experience purchasing a vehicle with Paul. He answered all questions I had in regards to my Dodge Ram. His vehicle knowledge and attentive customer service was top notch. Paul made this buying experience easy and not time consuming to meet my busy work schedule. I strongly recommend him as well as the dealership all together for your next purchase.

trevynoble

Apr 26, 2013

Paul was a pleasure to work with. He made the car buying experience so easy. He was very knowledgable on the car I bought and I have really enjoyed my new Jeep Wrangler over the past month. I will definitely recommend Paul and this dealership to my friends.

a_talerico

Apr 23, 2013

I am very pleased to have dealt with this salesperson because of his honesty and integrety.. there aree very few sales people who possess the knowlege that he had at his fingertips during our transaction. I will be sure to deal here in the future. incidently, both my nephew and I purchased new vehicles.

Christi Richardson

Apr 17, 2013

I went to Boerne Dodge looking for a Challenger R/T and not only did I find one but I had the best experience at a dealership EVER! Everyone and I mean EVERYONE was friendly. Very knowledgeable and I am so satisfied with my purchase. I am very glad I purchased from Boerne Dodge! Thank God for nice people!!! And thanks for a great deal!

EricLove

Apr 16, 2013

This is my second vehicle from this dealership in the last six months and we LOVE it. Leroy was great and very patient with us. We had a budget to stick too, but he was able to work with Brandon in finance to get us where we were comfortable. I have always wanted a Challenger with a six speed transmission, and now I have it. That makes two HEMI's in our family!! Thanks to Mickey in the Internet department for locating the car for me as well. I would HIGHLY recomend this dealership to anyone in the market for a new or used vehicle. We will be back in six months to get something for my daughter.

robert0424

Mar 11, 2013

Joe was super friendly and really worked with us to get us not only an amazing Truck but to also stay in our budget. I have never been to a dealership were I have felt no pressure to buy, but also to be well taken care of. Joe Valadez is a top notch person not just a sales man. Thanks again Joe and when I am ready to buy another car for my wife we will start our search with you.ThanksThe Montez's

Subby12

Mar 7, 2013

This is not my first time buying a new vehicle from this dealer and we keep coming back to them because we like the team of people who are working here. I have worked with several people on the sales team, but my experience is always the same: friendly people, great customer service and you don't feel like you are being pressured into anything (which I feel I can't always say for other dealers).If you are looking for a Dodge, Chrysler, Jeep or even a used vehicle, I would highly recommend you to call or visit them before you make your final decision.

satiletfuller

Feb 7, 2013

I had an unbelievable experience; the salespeople, Paul Caciola especially, were a pleasure to work with. He was knowledgeable and very patient with my incessant questions. He did whatever he could to make the deal work and sold me an awesome truck, which I love. I am enjoying it and I am certain I made the right choice with selecting this truck.

MarkRod

Jan 27, 2013

Paul and the rest of the workers at Boerne DRJC are very kind, diligent, and hard-working. Paul found me the perfect truck the first time I came there. He explained to me every feature (both good and bad) about the truck. When confront with questions about other trucks (Toyota/Ford/ext.) he kindly told why Rams were better and where the other trucks were better. Unlike the salesman at ford, Paul was never overly demeaning towards other trucks. He also backed up his statements with facts. When it came to the sale he told us that they would work with me on the price. we came to a very fair agreement very quickly without much hassle. I highly recommend anyone to pay them a visit before making a final decision. I know that when my sons will need trucks my first stop will be here.

Melibintx69

Jan 20, 2013

Paul has always been extremely nice and very helpful. The fiance department has always been really nice also. I feel like we are always treated like family when we go to see Paul. I highly recommend Paul and Boerne Dodge.

dmhinson

Jan 10, 2013

This is the fourth new vehicle I have purchased in my life and the best experience I have ever had.From start to end this team was engaged and working in everyone's best interest to get the deal closed in the most friction free way possible.The whole process was seamless and I couldn't be happier with my new Dodge Ram.Thank you for the excellent customer service!!! I will refer anyone I know to this dealer moving forward!Best Regards,Dennis

Smorenojr

Jan 4, 2013

Got a great deal on a Durango. They went all put to find what we wanted. Had a little problem with my phone number, but it worked out in the end. I'll be back when I need a truck.

kathleenmeyer60

Dec 24, 2012

Our salesman, Vinnie Constantino was amazing. He had us test drive a truck that my daughter was really interested in, compare to several others on the lot, take her cureent vehicle as a trade, help arrange financing and we drove home in a new vehicle we only "intended to look at" the very same day. This vehicle was for my daughter. We were able to get her on her own note (without me as a co-signer) at a 6% lower rate than a local bank we have done business with for over 20 years. Your finance manager who I am truly sorry I don't remember his name was also amazing. He explained everything to my daughter and even sold her an extended warranty, which I never purchase on my vehicles. I will recommend Boerne Dodge to all my family, friends and associates in the insurance industry. Thank you for a very pleasant experience.

Barret

Dec 22, 2012

Paul was a very good sales rep, he knew a lot about the vehicle I was purchasing and didn't pressure me in to buying. More interested In getting the right truck for me, I will be sending more people your way!!

MrCruz

Dec 10, 2012

Chuck was my Internet salesman and Paul took over when I actually got to the dealer both were very knowledgeable about the vehicles on the lot and what dodge, jeep, and Chrysler offered for rebates and incentives. The service from these two gentleman was very depraving considering I had been to several lots before I took the ride to boerne. Not only will I recommend boerne djc I would also recommend dealing with one of these two gentleman its worth the ride to boerne. I will be back in 3-4 to buy something new and boerne will be my first stop

Vicki James

Nov 12, 2012

Viny made the purchasing of my daughter truck one of the best buying experience we have done. No pressure, Viny was great. Look him up for your next car

EricLove

Nov 9, 2012

I recently purchased a used Chrysler 300C for my wife. Mickey Cadina from the Internet department was very informative and helped me out. Dean helped close the deal and Brandon from finance got us a great rate. Mike, the Sales Manager even came out and sat with us to ensure we were happy. We got a great car at a great price with great customer service. I highly recomend you visit this dealership for your next car or truck purchase. Eric Love

desireel

Nov 6, 2012

Shea was very nice dealer, and he was not over-bearing, as many car dealers tend to be. I was dissappointed with the warranty that was sold to my husband, since it is not very good, but that was not sold to us by Shea, who is a very honest car dealer, and I would reccomend him to anyone.

rdw925

Oct 19, 2012

One of the finest dealerships I have ever worked with. Their interest is focused on what you as a cstomer wants instead of just making a sale. Have purchased two(2) new Ram Pick-ups from Paul at this point, probably will purchase more. Very satisfied.............RW; Fredericksburg, Texas

golferdude

Oct 18, 2012

The experience I had with Boerne Dodge and Paul Caciola was amazing!!! We found our perfect RAM 1500 w/Hemi that we were looking for. We couldn't be more excited about it. Absolutely no unnecessary pressure from Paul, he was extremely patient with us, knowledgable about the products and finance. He helped us get a great deal but most importantly into a vehicle we love! Thank you Boerne Dodge and especially Paul Caciola. If your looking for a new/used vehicle, definitely go to Boerne Dodge ask for Paul, cause these folks will treat you right.

trippy50

Oct 17, 2012

Extremely helpful and extremely knowledgeable about his inventory and the vehicles themselves. i highly recommend going to Boerne Dodge when you looking for new vehicle be sure to ask for Paul!!!!!

Ramdryver

Oct 12, 2012

The experience I had with Boerne Dodge and Leroy Salazar was amazing!!! We found our perfect truck RAM 1500 sport in Black. We couldn't be more excited about it. There was no unnecessary pressure from Leroy, he was patient with us, knowledgable about the products and finance. He helped us get a great deal but most importantly into a vehicle we love! Thank you Boerne Dodge and especially Leroy Salazar.

texasjeep

Oct 10, 2012

Best car buying experience we've ever had! We were very impressed and would definitely recommend this salesman and dealership to our friends!! We love our new jeep!

Ramdude

Oct 5, 2012

Had hell getting titles to both trucks i purchased. Took months to get them due to them screwing up all the paperwork and management could care less. They have their little click going out there protecting each other. Once they have your money good luck...

BrittaniRoberts

Sep 21, 2012

Paul Caciola was very friendly & helpful when it came to me buying a new car. He had helped my sister and my cousin with buying their cars a couple of months back. He took the time to answer all the questions that i had about the vehicle. I would defiantly recommended him!

2015benz

Sep 18, 2012

This was the best new car buying experience I have ever had. I had a deal going with Ancira Dodge but they wanted to waste my time playing games. So I went to Boerne Dodge and they not only beat my deal with Ancira, but they DIDNT WASTE MY TIME. My deal was done in 10 minutes, Paul and Mike went far and beyond to make me a great deal that I was happy with. Trust me THEY WANT YOUR BUISNESS. Dont sit at another dealership for hours playing games with the sales staff, if you want a deal without the games, talk to Paul Caciola or Mike Rentfro who is also the General Manager.

skantorak

Sep 14, 2012

THey were wodnerful in the service department. Ceral took care of us. He presented himself and the dealership very professionally. I felt comfortable, the place was clean and the were quick. I have not had a better experience anyway. I appreciate their help and plan on taking our other Dodge there as well.If their Sales is just as professional and customer focused I will buy my next car there also.

cfritze

Aug 11, 2012

I was unsure what my visit would be like, since my prior experiences with Car Dealers has been less than spectacular and borderd on homicidial, theirs. But I was told by a very good friend that this would not be the case, so I agreeded to have a somewhat open mind. When we arrived we were greeted by Paul Caciola outside the dealership, friendly smile and handshake and he asked me what I was looking for, and took me to the very model I was interested in. I realized he was completely knowledgeable in Ram Trucks and explained what the differences in models were and what would fit my needs. We looked at eight different trucks, all slightly different in appointyments and settled on the model I thought was "the right one" after a test drive I agreeded this would be an excellent choice, had the "right color and stuff". Now came the real "Dental Pain" part of buying the car/truck, "The Finance Guy" "Let me see what my Manager says" and "The we'd like to do that, BUT" Well it never happened, this was the smoothest and somewhat enjoyable transaction I have ever experienced purchasing a vechile. I was treated with respect from all individuals I came in contact with,everyone I saw working in/at the dealership had smiles and would acknowledge you and that you were there to conduct business, friendly, curterious and professional. I am truly imprssed with the experience and followup phone call from the Dealership. I appreciate the way I was treated, the acknowledgement of my Veterans status and the acknowledgement of my multiple Purple Hearts. It means a lot to Veterans to be treated like I was.

sullyman1

Aug 2, 2012

This was a pleasant experience until it came time to do the deal. The entire time I was talking to the two salepeople, test driving the truck, and afterward, I told them I needed the total price to come in under $30k, out the door, tax tielte and license, and they kept saying, no problem, we can do it, and they said they were over stocked and it played to my favor for negotiations. Well, well, what a sham! I called and told them that I was interested in buying the truck after test driving the other brands. They said come on in, the numbers work fine. So I went back to the dealership expecting to buy the truck for what we had been talking about. So I asked, what is the finaly price I needed to make out the bank / dealers electronic check for, the the salemsan said, Let me go check. This should have been my first clue - he already knew, but was pretending not to. He came back with a paper with a number of $33k, and +T,T&L + fees. I figure they felt like I was emotionally tied to the truck and they could now jack up the price. The salesman looked shocked when my wife and I stood up, I told him these were not anywhere near the numbers we talked about, and we walked out the door. I wonder how many people they squeeze for an extra few thousand everyday. Most people are so emotionally bought in to the idea of the new car or truck they drove, that they reluctantly sign the contracts. It is a sleazy, sleazy sales technique. I encourage anyone else who has encountered this to please post.

lkeller88

Aug 1, 2012

Paul was very helpful. He was able to find a jeep with roll windows that I liked. He also made it possible for me to have low payments.

bailey08420

Jul 30, 2012

Had an awesome experience buying my jeep. Great customer service and commincation with finding what i want. Very happy with the price. There is not one thing that i did not like.

arcdevil8

Jul 27, 2012

Got my first car and it's amazing!! I never thought buying a car was that easy. Everything ran pretty smooth for me. This is a real good dealership. Oh thanks for being a good help Mr. Paul Caciola.

jmc2505

Jul 27, 2012

I have used the service department at Boerne Dodge since moving to this area a few years ago. From the very first visit, even though I didn't purchase my van from them, they treated me with a level of kindness and friendship that can only be found at small town dealerships. Many of these people have worked there for years and you aren't just a number to them, they actually take the time to get to know you and your vehicle. The fact of the matter is that when I was ready to purchase a new vehicle a few days ago, I came close to going with another car maker. It was the wonderful relationship I had developed with all the members of the service department over the years that prompted my decision to buy from Boerne Dodge instead. The sales department owes the service department some kuddos for helping to keep the customers coming back for more!

mistic ninja

Jul 27, 2012

Chuck did a great job answering all of my questions and helping me find my jeep. Super friendly and was extremely helpful. After the sale he followed up with me to make sure everything was going well. Definitely going back to buy my next vehicle!

trustinv

Jul 27, 2012

I went into the dealership, no lie, 5 minutes before they were going to close door. They insisted to help me no matter how late they needed to stay. Dean, my salesman, did such a great job in showing me the truck I wanted and was very knowledgable (was a used Ford at Dodge dealership). Not once did we feel rushed, even though it was after hours. Was top notch customer service and everyone we worked with was very porfessional.

krey79

Jul 20, 2012

My wife and i had come into this dealer the first time to find a second vehicle. We had dealt with Ron, we explained how we needed another vehicle and what we needed. First given the option of a durango. Didn't need a SUV,we have a farm. Said we needed a pickup half ton or larger. We left after two weeks of nor even one call.i called to see what he had found... he would call me back.. another week passed. I called again frustrated... he said i got what you need.. thinking he had what we needed we rising over to see what he had. It was not close to even what we needed. It was a misuse no rear seats standards two where drive Mitsubishi raider piece of junk. We explained to him again what we were for. He said this is all we had, all we had to do is keep it for a year and taste it or foe what we wanted and needed. We didn't want to put any down but said we had too. With our backs against the wall, we did.. we kept is for a year and came back to trade.. dealt with Jeremy, told him what had happened and i thought he understood the frustration. He said he would take data of it. No call back, for a week. Finally he called he said he had to have am outrageous down... we said no. Two months later he calls. Says did we findanothervehicle. I told him no, he askedifwe wanted to do buisness..told him we would like too. Exlressed how we still hated the truck and how unhappywe were..be said he would help us. So here we went again. Thus is another month. This time i did all the calling back...no rerureturn calls, nothing. Finally we had enough, we still have this piece of crap and still very unhappy. We were lied to from the beginning...dont go here they are liars!!!

promerolaracuente

Jun 28, 2012

This was the best expirience I have in a dealership buying a car (used or new). When I arrived to the dealership Anthony was the firt one to greet me, actually he walk to my direction in the parking lot. He was very polite and respectful; he asked me how he could help me & what I was looking for. He offered me something to drink or a snack. I told him my long list of demands & he said he was willing to work with it, that he will do his best. And he did, he got the car with the monthly payments that I wanted it, the interest I wanted it & a couple of extras I didn't request. He & everybody there took and still taking good care of me. They really went above & beyond my expectations (Anthony you are the man). Thank you Anthony & Pete for all your help, patience & amazing service.

tamara31

Jun 25, 2012

I shopped online for 2009 dodge charger..even though I lived over 2.5 miles away this dealership offered a deal I couldn't refuse. I love the vehicle! Only but few days after purchasing I informed them of rattling noise under the front hood of the car...I took the vehicle to dodge dealership where I live & they informed me this vehicle needed front strunts with an alignment due to the moldings on the vehicle being worn out($1100.00 total cost). I spoke with several salespersons about my findings & even faxed a copy of the invoice as requested by boerne dodge....I haven't heard a word after several messages left and emails at this point...which makes me feel I got a sour deal...customer service was great buying the vehicle but after I called again today & encountered a rude sales manager(Matt) upset after explaing my situation & why I should be more frustrated than him since I the "customer" have made several attempts concerning my vehicle &am getting the run around. I would have rated this dealershimuch more highly but after today I'm solely disappointed & disgusted.

lllfamily

Jun 11, 2012

Dean met us as soon as we got out of our car, and imediately started helping us find the car that fit our needs. We were ready to buy and Dean made it easy from finding the right car working the financing the dealwent smoothly.Thank you Dean for your efforts.

mwlsandvig

May 21, 2012

This is the second Jeep Wrangler we bought from Paul at your dealership. HE is the reason we returned to your dealership. We appreciate his professionalism...no pressure and willingness to work with us. We just can't say enough good things about Paul. As long as Paul is there we will be coming back when we need another Jeep.

colbean

Apr 30, 2012

Traded in my old Jeep for a new one. My sales person, Anthony, was helpful and professional without putting the pressure on. They gave me a good price for the trade-in, a good price on the new one and worked with me to put an upgraded GPS/satellite/cd radio in the new one. I would recommend the dealership to anyone in the Boerne area looking for a Jeep. Jeeps rock!

OldBroad1952

Apr 26, 2012

Paul was very knowledgable about the vehicle we were interested in. We ended up upgrading from the Caravan to the Town&Country! We love it!

ubie78

Apr 25, 2012

I went in to test drive a vehicle which I had seen on the Boerne Dodge Website. Beforehand I had contacted them through the website for more information on the car, Barbie Martinez responded very fast and helped me out a lot to go in and view the car. Afterwards Jeremy Krenek called me and let me know he would be the one helping me. When I arrived at the dealer, Jeremy was very helpful explaining the details and working with me on the price of the car. Overall I had a good experience, Barbie was very attentive to help me out and Jeremy was very helpful with the whole process. Thank you all

mrsmeuth

Apr 24, 2012

Stephen was very friendly and helpful in selecting and purchasing the 2012 Dodge Ram 3500 that we purchased. The transaction went smoothly and quickly and we had our brand new truck the next day after first looking at it. The dealership was very clean. Every person we dealt with was pleasant and helpful. It was a pleasure doing business with Boerne Dodge. I would highly recommend then to anyone looking for a new or used verhicle.

Rick210

Apr 23, 2012

I did my search online and even though I had to take a bit further driver, their price beat every other dealer in town. Got my 2009 Dodge Ram for a very low price and while I was there it didn't take much for them to get me the deal I wanted, not the the run around with a deal they had in mind like other places. Salesman Chris Garza was very friendly and on point and I would highly recommend Boerne Dodge Chrysler Jeep and their staff.

ccwayne

Apr 18, 2012

i only looked on line and when i emailed your place barbie martinez was so nice and handled every thing on line it was just a snap i knew what i wanted and got it for me i realy dont like car sales people but barbie made it easy for me with the internet all i had to do was get there sign and drive away so easy and time saving also dean helped out a lot when i was there he showed the truck and had me drive it thank you for the easy way to handle this Wayne mecherle.

Todd2012

Apr 17, 2012

Very happy and satisfied with the level of service offered to me by Leroy.Leroy you represent Boerne Dodge Dealership well! Thank you for your outstanding customer service.

tctopcat

Apr 13, 2012

Went with a friend to purchase a new Jeep Wrangler, had a few issues at first and then the GM Bryan got involved and everything went great!

billy spearr

Apr 11, 2012

I Came to the dealership and was introduced to Anthony Thelemann.I have been at many dealership and have had Sales Associates that were very pushy just to make a sale.I would like to say that I was very impressed with this Gentlemen,For he made the differance in wanting to come back and purchase a vehicle from him,My Wife and Daughter,love the Jeep Liberty,and know that we will come to the Dealership Knowing that Mr.Anthony Thelemann,The Manager,introduced us to an Employee Who is an asset to the Dealership at Boerne Dodge Chryster Jeep.I commend this Dealership very highly and am happy that Mr.Anthony Thelemann is part of your Sells Team.I Would highly Recommend this Dealership to My Friends and Family,For I was very impressed with his manner of handeling his Customers with the Upmost of respect and how he represents the Company for Whom he Works for.A Big Thanks you and will definitely come back especially Knowing that I can Count on him to be Honest and taking care of me as a Customer now and in the near Future.

kelliwright

Mar 22, 2012

They are ALL liars!! Do yourself a favor and find a diff Dodge dealer!! They tried every way to get more $ out of us even though we traded a $50k vehicle in on a $30k truck! ! And still wont give us a key to the lesser truck we traded for!!

pastor paul

Mar 22, 2012

pleasant buying experience.Paul Cociola was a very good salesman. He did not pressure me or try to force the sale. He was a joy to work with. If I had to purchase a vehicle from Boerne Auto again, I would want Paul to be my saleman.Dr. Paul D. Stevens

Nalaniz

Mar 12, 2012

Ron Santorsola is a wonderful salesman. He was very knowledgeable, helpful and courteous. He was not pushy nor did he try to put is in a vehicle that we did not like or fit our needs. He was always very helpful, honest and always answered our questions without hesitation or dishonesty. Overall all the staff at Boerne Dodge was wonderful. For auto sales I would definetly recommend Boerne Dodge and of course Ron.

Thom_Sgt

Mar 12, 2012

This was a great car-buying experience. Our sales rep, Ron Santorsola, has customer service skills far beyond what I've experienced in more than 40 years of automobile purchasing. His demeanor and attitude are fully tuned to creating a great experience for the customer. He is knowledgeable, helpful, courteous, and just plain friendly. He stewarded my purchase through each phase from vehicle selection, price negotiation and trade-in activity. He remained involved and helpful right through the process and to this very day.Please ensure that Ron is recognized for his outstanding skills and let him know we wish him the best of success in the future.

eagleriverannie

Feb 28, 2012

Leroy Salazar was my salesperson when I went to Boerne Dodge. I found him to be attentive to my needs,answered all my questions,has a "can do" attitude. He's also excellent in customer service as well as a representative for Boerne Dodge. Boerne Dodge is the place to go! I'm a Dodge fan for life. Thanks Leroy you rock!!!!! Annie Nelson 2-27-12

Jamesmaribel

Feb 27, 2012

The service and sales service was very helpful and very friendly. We wanted a nice safe vehicle and our salesman was very helpful for us. We are now the prou owners of a H3 Hummer. Thank you Chris and thank you Boerne Dodge.

earnestpadilla

Feb 24, 2012

Dean Hardy was very professional when I first met him. He asked exactly what I wanted and never tried to force any type of purchase on me. He was very knowledgeable when he was explaining to me the differences in vehicles I was looking at. Overall, Mr. Hardy made my experience at this dealership fun and relaxing, with no pressure to purchase a vehicle.

jermsdad

Feb 23, 2012

I wanted to take a moment to thank the Boerne Chrysler Dodge dealership team that assisted me with the purchase of my wifes new 2012 Dodge Challenger. We called before we went in and we were very impressed with the professionalism and courtesy the team at Boerne Chrysler Dodge extended to my wife and I. We had the pleasure of working with Ron Santorsola, who made our first vehicle purchase as seamless and easy as we could have ever imagined. Ron was very honest and did a great job of explaining the entire process which again was new to us. I would highly recomend any of my friends or family to visit Boerne Chrysler Dodge so that Ron or any of the staff can offer the same "Five Star Service" that we had the pleasure of receiving. Ron will definetly receive referrals from my wife and I and its a no-brainer why! Thanks Ron for all you help! And thanks Boerne Chrysler Dodge!!!!

Mary Nall

Feb 23, 2012

My husband and I felt relaxed and well taken care of by this dealership. We especially want to recommend Dean Hardy, our sales rep who understood our wants and needs and worked very hard in our behalf to satisfy all our wishes. We would highly recommend Dean to our friends. He listened to us and understood our situation and desires and proceeded to counsel us.

mrfinntx

Nov 17, 2011

I came into this dealership looking to buy a 2012 Dodge Journey I met up with Ralph and he was very helpful as well as knowledgeable about the make and Model I was looking for.I am still shopping around, but this Dealership and the staff especially have left a standing positive impression with me.

jscottnichols

Nov 1, 2011

Ron and his team did a great job getting me into the car I was looking for. I would recomend Ron Santorsola and Boerne Dodge to anybody looking for a great car buying experience!

dgwalker6411

Oct 28, 2011

I for one am not the kind of person that will call a dealer and allow them to "get me in" becuase they say oh yeah we can do it for you. And this time was no different. A lot of times you call a dealership and they will tell you anything you want to hear so that they can reel you in and sale you something. I never got a bad vibe about Leroy over the phone. I explained to him that I didn't want to drive all the way from where I was to his dealership just to hear the same spill. He was a very up front and totally honest person. After I called him a few times to discuss the 2011 Dodge Durango I was interested in I finally "very reluctantly" went to dealership. I was expecting to get there and get the same run around as almost every other dealership does. But, I didn't. Leroy gave me the facts from the very beginning and never tried to go rounds with me on my deal. He was extremely nice and very straight forward. I went in to buy the vehicle for my wife. I am not a huge Dodge fan myself, but she is and really liked the Durango. But after working with Leroy and his sales manager I know where i will be buying my next vehicle. Leroy is a very professional and extremely helpful salesman. He will go the extra mile for you and so will the management team as well. From the first call to the last handshake, Leroy was an outstanding salesman. I would like to think Leroy, his sales manager and the finance guy for such a wonderful car buying experience.

sherrim

Aug 10, 2011

I came into the dealer to buy parts for my truck.The guy at the parts counter named Gary did a great job. He was very knowledgeable and very nice to work with. He was able to answer all my questions. He even went and got a tech to help me with some technical questions, so when I went to work on my truck I felt more confident as to what I was doing.Thanks Gary, you made my parts buying experence a very positive one. I will be back and I'm going to tell my other Dodge buddies that Boerne Dodge is the place to go. Thanks again.

texas517

Jul 28, 2011

Anthony was super friendly and didn't put any pressure on us to purchase anything. He's not the typical slime ball salesmen and is very easy to talk to. He also helped me with a problem that I had with my Jeep after purchasing it and made sure to follow up on it. I felt like he really took care of me.

ds18425

Jun 14, 2011

Slimy sales manager. Disrespected my wife and did not listen to what we wanted. This guy tried to get us into a Truck when we were trying to make a deal on a jeep. Watch your keys, they will try to hijack them

jwood35584

Jun 10, 2011

Michael was very friendly and helpful we are very happy with our new dodge nitro and we are very greatful that he helped us lower our monthly vehicle payments by over $140. I would have bought two vehicles from the dealership the same day, but the sales manager would not negotiate the price of a 14 year old used vehicle so they lost a sale to another dealership.

rwilson01

Jun 8, 2011

The salesman was great, new all features on the car. Talked me in to getting GAP insurance and extended warrenty. Sold me the car at a great price. Would recommend this dealer and salesman to friends.

aa123

Jun 7, 2011

The best experience possible. I came in to test drive, liked the car, the salesman was great, left in like one hour! Unbelievable. I love my Challenger!

waveryt

Jun 6, 2011

After doing some internet research, I found the Jeep I wanted. I worked with Darrell and he was most helpful. Got the vehicle I wanted at a most reasonable price. I will actively recommend Darrel and the dealership to my Jeep friends.

wvh

May 10, 2011

I had what could have been a potentially serious problem with my 01 Dodge PU that was resolved in a satisfactory manner at a reasonable price.The employees of Boerne Dodge, in particular Charlie & Janie were very helpful in getting me back into my PUThe management of Boerne Dodge is fortunate to have employees like Charlie & Janie And because of this I will be a repeat customer

sglabe02

May 6, 2011

Phil gave us a great price, Scott took care of the financing and gave us several options. I just wanted to look at the new Durango and they had a black one just like on the commercials. I couldnt resist. They even offered to let me take it for the wknd and show my wife. It was alot easier working directly with the manager than going back and forth with a salesman. 2 or 3 people actually helped show me all the new features. I really like the vehicle. A couple days after we wer done the General Manager Bryan Wallace even called and personally thanked us which was a nice touch. Good place to do business.

HeadGuess

Apr 6, 2011

I visited this dealer for a service on my 2009 Dodge Ram. During the service the technician noticed a leak in a pinion bearing seal. Boerne Dodge informed me the correction would be covered under warranty. I was pleasantly surprised due to the fact the previous dealer ( who I will not name although it was a Dodge Dealer in Rockwall, Texas) told me it would not be covered under warranty. I would recommend Boerne Dodge to anybody. They are honest and fair. Those two thing are what is most important to me.

sandrabee

Apr 1, 2011

RUN RUN RUN fast and far away. I'm so sorry that we bought from here. First sign we should have paid attention to - we had to find the truck ourselves. Second sign the salesman knew nothing about what he was selling. Third sign, the place is FILTHY and severely outdated they have a display with cassette players (I feel bad for the receptionist (really nice lady)). Men are spitting in trash cans with customers standing around - it was just surreal. If all that sounds bad...I haven't even begun to scratch the surface. We saw the deal on 2011 Dodge Rams $12,500 off the MSRP, when we got there we were told it wasn't all RAMS just 2500's. So we picked out a 2500. When we started paperwork they told us the more we spent the bigger discount we got...clearly that's not what the Ad says. We didn't argue much because other dealerships use the same tactics or they try to tell you it's a particular truck on the lot. And unlike 99% of the dealerships I've dealt with Boerne doesn't fill up your vehicle. Actually for us we were told the guy with the purchasing card had left for the evening (it was 8pm on a Saturday - closing time)the truck was on empty and could only make it 10 miles but there was a gas station down the road. My husband asked if he should come back to get it filled up to which the salesman said we only give you twenty bucks and it's probably not worth it for you to come back. My husband and I get in the vehicle and we notice it's not a keyless entry like we asked for! So while my husband fills the truck up with gas I press the bluetooth key on the radio only to find out it's not enabled on the truck (another thing the salesman "uh huh'd" when my husband asked if it came with it. The next morning I'm still a little angry about the gas, key, and bluetooth thing and I notice the inspection sticker is only good for the next 7 months....we just got 2 new vehicles about 5 months ago and those stickers are good until 11/2012 and 10/2012. Needless to say I told my husband to take it back and get our paid off trade in back. Well they sweet talked him and assured him on Monday all the issues would get taken care of and they would call him back with a solution. It is now Friday and after 2 more calls just today there has been no call back. The odd thing is if you research this dealership (which I'm kicking myself for not doing) everyone has the same story. It's sad that they would lose two potential lifetime customers and their referrals over a tank of gas and inspection stickers (we gave up on the bluetooth and the keyless entry - not sure that I want them to work on the truck if they are at the same level as the salesman.)

MikeR99

Mar 11, 2011

My wife and I just purchased an expensive Dodge Laramie with an amazing array of electronic features. I really appreciated Roy's expertise in explaining the operations of those features and in helping us find the perfect vehicle for us. Roy worked with us to ensure that we were completely satisfied with the vehicle and the final negotiated price. We particularly liked working with him without the pressure you sometimes find at car dealerships. Roy and the entire dealership put our needs first, and that is the road to success for any business and its customers.

roberto2011

Feb 10, 2011

I have taken my vehicles to the Boerne Dodge dealer for the last 4 years. Personnel is always friendly and professional. I want to give special commendation to Charlie Hulbert, SVC Advisor. He has always been honest and professional and readily available to take care of all my vehicle's needs. I have a choice to go to other dealers within reasonable distance from my home but I will continue to bring it to Boerne Dodge Dealer and what makes the difference is knowing that Charlie will be there and will take care of the mechanical needs of my vehicles.

ramguy

Feb 8, 2011

I bought a 2007 Ram 2500 a couple of years ago. It had a clear title. Because of a salary cut and the increasing price of diesel I found that I could no longer properly maintain it. I went to Boerne to trade for a regular 1500. I found Paul and Mickey extremely helpful. They spent a lot of time with me trying to find a 1500 that would allow me to trade even. They did find a few and I picked one of them, so I drove in with a 2007 Ram 2500 and drove out with a 2010 Ram 1500 SLT, 5.7 Hemi, and numerous goodies. I'm very pleased so far.The above transaction occurred in January 2011. Both Paul and Mickey knew I had a 6500lb travel trailer that the 1500 needed to pull. Neither of them warned me or said anything about the fact that the 1500 with the installed 3.21 gears was not capable of pulling the trailer. I pulled it to Rockport, TX in April. The truck struggled severely with this load. I did a lot of research and found that these gears were not capable of pulling this much weight. Mickey had since left Boerne Dodge so I talked to Paul and someone in the Service Department. Paul refused to believe that this 1500 was not capable of pulling this much weight. As a matter of fact he guaranteed me on both the sales day and this day that the 1500 would pull 10,000lbs. I finally contacted Chrysler and filed a complaint. The lady there has been trying to talk to the Service Manager. To-date nobody at Boerne Dodge has returned her calls or mine. Chrysler will not pay to replace the gears with 3.55 or 3.92. The dealer will also not pay the $1900 to replace the gears. So, I'm stuck. Lesson learned. I would recommend not shopping at Boerne Dodge in Boerne, TX, as you cannot believe anything they say. Buyer beware!!!

banjobob

Dec 10, 2010

Went to look for a new truck during the test drive I asked what the bottom line was and was quoted the the sticker price. I responded with I don't want to spend all day here please give me the lowest price, response again was full sticker for a ram 1500. I told him i would compare his best price with a competitor in SA and buy from the lowest but I refuse to spend all day haggling, response again was sticker and was told to get a price from another dealership first and then we could talk. I left and will never return, I recommend you do the same.

lgrether

Nov 13, 2010

The Boerne Chrysler Dealer has been great to work with starting with the initial sale two years ago and all service received to date. The team at Boerne Chrysler is friendly, courtliest, and hones t team of people. What they commit to, they deliver to .great place to do business. I would recommend this dealer to anyone that wants a great deal on a Chrysler/Dodge/Jeep vehicle.co

ShaggyKelso07

Nov 12, 2010

I went in not knowing exactly what I wanted and was shown the Dodge Charger. I thought it was out of my price range but after they crunched the numbers it wasn't. It's i car I love and highly recommend to everybody because of the way it drives and how much room is actually in it. The employees at this dealership knew what I liked and would like to have and they nailed exactly what I really wanted. I went in thinking I was going to get something that was just ok, and i left with a car I felt and still feel great in.

njac32

Sep 2, 2010

My wife and I went to check a Ram 1500 crew cab that they anounced on the newspaper that had 16k of discount. On my way to the dealer I figured that there would be a trick on those 16k, but that in the end at least I would have about 13k or so in discounts. When we arrived they showed us what trucks they had and told us that they still had the discount anounced in the newspaper but it would not apply to all trucks. We saw some of the trucks and went inside to talk numbers. We were looking for a crewcab and the price we were looking was in the 23,000 more or less. The "Fianacial advisor" went to a lot of places trying to look for prices but he did come back with a regular cab truck in the 22k's and told us literaly that "the newspaper was just advertisement" and smiled at us. We told him that they had the price we looked for in other dealers and he told us that those trucks were cheap and second category with no AC. After that he told us to come the next day in the morning to check what he could do for us, and give us the truck that was on the same advertisement announced for 15k at 22k. The announcement was made on the San Antonio Express Sunday Car shopper (29aug2010. Look for this labor day shooper discounts and if you appreciate your time don't waste it driving to this dealer, use your time wisely in another dealer that knows how to win costumers.

miwaba

Aug 24, 2010

This was the worst experience my wife or I have ever had trying to purchase a car. We went the first time because we heard a radio ad claiming $13,000 off Dodge Ram 1500s. When we went, we spoke with Steve, told him we were in the market, but we were not quite ready to buy yet. He let us test drive a truck, and explained that the discount was on a select few trucks that the dealership had purchased at a discount from the manufacturer. We checked the web site a couple of weeks later to see that the discount on some of the trucks was now $15,000. The site said $4,500 Dodge/GMAC discount and $10,500 Boerne Dodge discount. I called Steve to see what they had for the $15K discount. He told me they had about 19 trucks at that discount, starting at $37K before the discount. I told him I wanted to meet with him to see what they had, since I was ready to buy. When I got there, Steve was with another customer, and told me Roy would help me out. Roy showed us the trucks, but told us that the only trucks eligible for the $15K discount were the ones marked $50K and up. He also mentioned the discount was based on upgrades that they had made at the dealership. Very few of the trucks had accurate pricing, so when we wanted to get the price of a couple of vehicles, Roy had to go inside to look up the information. We told him that we did not understand the discounts, since the web site and Steve both claimed $15K off. Roy said that some of the salesmen do not understand the discounts and brought us inside to talk to Darryl, who we met the first time we visited. Darryl is supposedly Steve's boss. We saw Steve walking around, but he never approached us. Darryl came out and said he was going to get us the correct information. We went back out and found a truck we liked, Daarryl told us that the truck was $15K off and would have a discounted price of $28,640. He mentioned some of the upgrades, and that the truck did not have the bed rails. We drove the truck, and upon returning told him we wanted to get more information, numbers, etc. He said that we would have to wait until Monday (this was on a Friday) before he could get us all the information we wanted, which sounded odd. We asked him if they could hold the truck for us until then, and he said no. I asked him if someone wanted to buy the truck before Monday, what would they do. He said, Oh I can get you that information. He got me some figures on a print out with a total sales price of around $32K. I asked him how he came up with that figure because he told me $28,640 earlier. He went away and came back with slightly different figures that still did not reflect the correct price he told us. He said it was because the truck only had a $14K discount, since it had no bed rails. My wife and I both told him that he never mentioned that earlier. In a very condescending way he told us that he did mention the $14K discount on the truck due to a lack of rails. My wife and I both know what we heard, and this man was mistaken. He finally got up and said he would find out more information for us. At this point we had already been here a couple of hours, and had gotten nowhere. Another gentleman cam out, I don't know his name but he was a tall white guy, also very condescending. We explained our frustration, but received no apologies, only an explanation of the $10,500 Boerne discount. He mentioned that their discount was composed of a bunch of other discounts that we do not qualify for. We wanted to know if the salesmen receive training to understand the discounts, and he said they just get training to show the vehicles and get the customers back to the table for someone else to do all the paperwork. Again, we expressed our frustration and confusion, and disappointment for driving all the way to Borene to look at something that was not as advertised. The guy was very arrogant in his response, which upset my wife. At this point I knew that we would never be a customer of Boerne Dodge. I told my wife "let's just go. They obviously do not want our business." The guy was not apologetic, and in a very sarcastic way, said thanks for coming out to Boerne Dodge. We saw Steve on the way out. He was trying very hard to avoid eye contact with us. What a bunch of cowards and Jerks!!

ds18425

Aug 23, 2010

Run away as fast as you can! These guys are the most incompetent group ive ever dealt with. The service techs WORK ON COMMISSION! My jeep was in for over two weeks and the called to say it was done. Three hours later it broke down again. Save yourself time and money and go elsewhere!

RRLions

Jun 25, 2010

I bought a used vehicle from Boerne Dodge Chrysler Jeep one year ago. When I asked the condition of the vehicle after the test drive, the salesperson stated there were no issues with the vehicle. I had my own financing already completed through a lender and advised them that I didn't want to apply for credit through their dealership. After being advised NUMEROUS times that they wanted me to finance through them, I kept refusing and told them I already had the loan approval and check ready for pick-up at the bank. After going through this discussion over and over with them, I was filling out the paperwork for my new purchase. While filling out the paperwork, the salesman through in a form and said it was for social security number verification...stated "This is not a credit check for financing", so I agreed to sign for this purpose. After a few weeks, I decided to check my credit report....and guess what...there is now a hard inquiry on my credit that will remain there for 2 years from Boerne Dodge Chrysler Jeep. Do not trust the sales people at this dealership. You would think that would be satisfied with just selling a vehicle, however that is not the case! I have been tricked and now I have to wait two years for the inquiry to disappear from my credit report. I am very displeased with the occurence and refuse to buy another vehicle from this dealership. Also about a month later I ended up having to have the driveshaft, brake pads, a rotor, and caliper replaced. DO NOT SHOP AT THIS DEALERSHIP!!!

Ramdude

Jun 3, 2010

First off, I was told they had 5 dodge ram 2500 4x4's in stock. So after driving 40 miles to see them the salesman could only come up with 2. Second, the manager in the enclosed area that works the deals and finds vehicles on the enternet was rude and wanted to only deal with me and appraise my new 2010 Ford f150 IF I WAS ACTUALLY ready to purchase a truck from them. I told them that I have to compare prices and look around for a few days to see if their prices were competitive. He told me to come back when I was serious and was ready to buy. I told him, I am serious but I am not going to buy at the first place I stop. They were very high preasured sales people that I want nothing to do with. The salesman tried calling me back the next day and I let it go to voicemail, then deleted it. NO SALE...Nothing but lies from these guys and pressure sales.