Bob Howard Honda reviews

Ed

Jun 3, 2016

This Dealership was fast to respond to my emails however the shipping did not work so I did not make a purchase from them!

Marine11

Apr 26, 2016

Outstanding customer service from used sales department. They are not pushy and make car buying experience awesome. Would recommend to friends and family, even if you dont want a Honda. We bought a Dodge Charger there and love the service after the sale

07civickc

Mar 27, 2016

Driving down to Dallas from KC, my car started jerking in OKC and brought it to Bob Howard to fix the issue 3/17/16. I informed management and service dept about the issue and they suggested to adjust valves and change spark plugs for $660. I gladly paid believing this will fix the problem and get me back home safe. I asked multiple times for the service department to really verify the fix and take it on the road. After getting on the highway for 30 minutes, the car started jerking on us again and eventually stopped accelerating. So basically, Bob Howard changed parts i did not need and did not resolve the issue I brought the car in for. I had to drop it off in Honda of Wichita and they quickly found the real issue with the MAP sensor and resolved it for free. Contacted Bob Howard about the issue and they gave me the run around for over a week and eventually said they wont do a thing. DO NOT SERVICE OR SHOP at BOB HONDA. They are thieves!

Jeana

Mar 19, 2016

Absolutely loved our sales lady!! Couldn't ask for a better experience. She helped with any questions I had and made our experience great! We will definitely be back to see Stormy when it's time for my husband to get something new!

Cat~

Mar 15, 2016

I purchased my vehicle from Bob Howard almost 3 years ago. They were even understanding when at the last minute I changed my mind on the color I wanted! Each time I go in for service I have been pleased and if they perceive that I may not understand or might not be "happy" they go our of their way to assure I leave pleased. Now I will say that I prefer some advisors over others and that is due to personalities but I'd think everyone can understand that. Overall I will continue to give my business to Bob Howard ~ they are a bit of a drive for me since they are not the Honda dealership closest to me.

Ssamuel

Feb 3, 2016

If I could give this business 0 stars, I would. If you like bait and switch tactics, then go to them. If you like to be cheated and defrauded, go to them.Recently, I was in the car market to buy a car. After much deliberating, I chose a make and model and went into Bob Howard Honda and made an offer. They countered and I countered back and they said sure they would agree on my counter offer. I went in the next day and test drove a car. When I went into their office, they came back with a totally different car on the paperwork, didn't mention that they had done a "switch-a-roo" until I mentioned it and then tried to go up on the price that we agreed on out the door. Wow! Really? Then, the head new manager, Jeff or Kelly Morgan(something like that-his name wasn't worth remembering) came to talk to me to "explain" that these extra fees were needed and he was "losing" money, blah, blah, blah. My response to him was simple. I told him I took time out of my day to come in and purchase a car based on the price that was PROMISED me over the phone and then not only do you try to sell me a cheaper model, but it's also at a higher price! Cheats and scoundrels. Like I said if you like to be cheated, then this dealership is for you!

Faye Billington

Jan 21, 2016

Bob Howard Honda is the best experience among several dealers that I have been to. They have the most helpful salesmen, and financial people. It was a non-stress purchase!

hondamomma

Nov 20, 2015

A little prayer after pulling up at the dealership went a long way. I wasn't sure what I wanted only minor requirements for a used vehicle. Hector pointed me in the right direction and provided a stress free purchasing experience. He didn't overwhelm me with numerous vehicles and found me the perfect vehicle within my price range.

ashliec85

Nov 16, 2015

Hector was super friendly and approachable. Best and easiest car buying experience ever! I would recommend them to anyone who hates the car buying process

m&d toone

Nov 10, 2015

Elliot was great to deal with, answered every question. From start to finish it was a real pleasure. Would recommend Bob Howard Honda to anyone that ask where we bought our new Honda.

Shannon H

Nov 9, 2015

Hector made my dredded car buying experience enjoyable. I always cringe when buying a car, but was a lot more at ease with Hector's approach and assistance. No high-pressure sales. Honestly, everyone there greeted us with a smile and friendly attitude. The used car manager even went with me on a test drive when I questioned a noise the car was making. Wow! My customer satisfaction was through the roof!!

Ivanreds

Oct 30, 2015

Hector was great!! made sure we were comfortable, answer all of our questions made sure to be concise and timely and the closing was a fast . Also they detail the car right before delivery which was awesome.

kay

Oct 21, 2015

Clifton Johnson from Bob Howard Honda was a great sales man and everyone in the dealership was so nice and sweet to me I had a great experinece. Thank you Bob Howard Honda.

Katieh75

Oct 20, 2015

We pulled through Bob Howard to just look and we met Hector. He was very nice and understood that we knew what we wanted and didn't try to show us anything other than what we asked to see. He went above and beyond to give us a great price on everything we wanted with the car. Even took the paperwork to my dad to co-sign over an hour away. We will be back!!!! Thanks Hector and Bob Howard

SoonerGirl

Sep 23, 2015

As a first time car buyer I was feeling a little overwhelmed and had done a lot of homework. Understood what I could expect from each car but not the ins and outs of purchasing and dealing with all the sales info to get to where I could just just drive off. Elliott Byers of Bob Howard Honda took care of all of that and made me feel not only comfortable but secure in my decision. He covered all my questions with patience and understanding.

Happycustomer

Sep 19, 2015

Hector Mora was amazing at helping up find a good reliable vehicle in our low price range for our teenage daughter. Great vehicle, Great price, and fast!

Kinsey

Sep 8, 2015

Sean Lackey is an excellent salesman! My entire experience with every one of the staff at Bob Howard was nothing less than awesome. Jeff in Management and Don in Finance also went above and beyond to make me comfortable and get me the best deal possible. I will be recommending this dealership to everyone I know!

Jose

Aug 28, 2015

Hector y ricky me ayudaron a comprar una van que nunca pensamos que podriamos comprar les recomiendo este dealer y a estos vendedores ellos ayudan mycho a nosotros los latinos ,buenos precios y en nuestro idioma

Rochelle

Aug 21, 2015

I purchased a certified used car from Bob Howard Honda and had a very positive experience. I highly recommend them. The salesman was courteous and professional; and not overbearing in any way.

honda 2015

Aug 8, 2015

Call for a price on a used car and Mr. Hernandez was very helpful in assisting with the purchase of new Honda and was excellent in follow up phone calls on all of my questions.

ChloeChloe

Jul 25, 2015

I bought a new White Honda Civic 2014 from Bob Howard Honda at the end of last year. It was a very pleasant purchase experience thanks to the salesman TD Dang's patient explanation and recommendation. I got a pretty good deal and the car worked very well. I love it!

semorgk2013

Jul 25, 2015

I was fortunate to meet Michael Dean, Sales Director and Hector J Mora, Sales Professional when I began my search for a newer used vehicle. They were kind and expedient. I found working with them both to be an exceptionally easy and pleasurable experience. I would highly recommend Hector J Mora and Bob Howard Honda. Excellent experience!!Sharon M Kempen

cass5590

Jul 18, 2015

I researched cars for along time and spent time at many dealerships. I test drove several with Hector. He provides an exceptional Customer Service. He is extremely helpful/knowledgable. He dosent rush you at all and is 100% dedicated to you. I would highly recommend Hector and Bob Howard Honda.

susie_moore

Jul 16, 2015

After shopping around for a while and dealing with the typical car buying run around this dealership and especially sales professional Hector Mora was a breath of fresh air. We went in, told Hector what we were looking for and how much we were willing to pay and he found us exactly what we were looking for with no pressuring or up selling. What we were looking for was not an easy find for our price range but he came through perfectly. Highly recommend.

Jackie

Jul 9, 2015

I am compelled to write this review to express and share with others the disappointment I experienced with Bob Howard's handling of my inquiry about the whereabouts of the check for my tag, tax, and title that I had financed into my purchase contract with them on June 15, but had not yet received.First, though, let me say that purchasing the car went well. My salesman, Mr. Mike Gannaway, was very kind and helpful. I felt I had made the right choice.But then, things went down hill. I received the papers on my car on around June 25,. I thought it odd that the check was not with the papers. But I allowed a few more days, before inquiring. I called Chase Bank to see if it was to come from them. They informed me that it would be sent out by the dealership. That's when I started inquiring as to the whereabouts of the check. I first called on Tuesday, June 30. I spoke to someone in accounting (Grant?) and asked about my check. He said he didn't know, but he would find out and get back with me. I received a call the same day from my salesman asking me what the problem was. I explained to him. He said accounting handles the checks and that he would give my name and phone number to them and that someone would call me about it. I never heard from accounting. I called the next day and talked to my salesman again. He said he would resubmit my name and phone number to accounting, but once again they never called. This went on the rest of the week. No answers. I checked my mail on July 6 to see if it had been mailed. I also checked the mail on July 7 and July 8. No check. My husband called Bob Howard and asked to speak to a manager and I called to asked to speak to someone in Finance. My husband left a message and I talked with a Travis in Finance. He was aware of my inquiries and said he would email accounting and get back with me. He never called me back but a manager called my husband. Once again we explained our situation and he said he would get back with us. Thursday, July 9, we waited and waited for a phone call and finally around 1:30 I called Bob Howard again. This time I called a direct number to finance. I spoke to Leslie who had to call me back. She did and told me I could pick up my check. No explanation and no apology. My husband and I went to Bob Howard to pick up the check. A salesman greeted me and told me he would let Leslie know I was here. He went into her office and came back out with the check. I wanted to meet her to ask what the problem was, but when I looked at the check it was made out to the Oklahoma Tax Commission as well as myself. This made me very angry. I questioned why and her answer was not clear. Finally a male coworker of hers gave the excuse that that was their policy. Where they assuming I wasn't going to buy my tag for a car I just paid $27,000 for? Was the money not mine? It was insulting for them to make out the check the way they did, and for them not to apologize for the inconvenience I had been put through. This is a classic case of poor service after the sale.

papachi

Jul 8, 2015

Gary Millican does such a great job! My 14 year old crv drives like new! I try to spend more and they only do what the car needs!! Got it done in record time, informs me with messages during the process, you don't have to deal with phone tag and it was easy breezy and a lot less than a new car!! Some day I'll make a new car visit and only at Bob Howard!!They fixed the airbag recall! Wonderful! I always feel they are taking care of me, not just grabbing money from me.

SB16

Jun 30, 2015

Buying a car from this dealership is as low hassle as purchasing a car can be. They are fair and friendly.

TheDocs

Jun 30, 2015

Bob Howard Honda sold us two cars and it was easily the best car buying experience we have had thus far. Russell at Bob Howard really took care of us through out the process. He was really professional as was every member of the Bob Howard team.

Jamie23Lynn

Jun 29, 2015

We had wonderful service and our sales Professional was very friendly and knew what he was doing. I would recommend anyone to here. Thank you.

Hank

Jun 25, 2015

I love my new Honda. Russell was great at helping us decide on a car and everytime I need my rountine maintanence he remembers my name and helps me with whatever I need. He provides insight into every Honda they sell. Great car experience that doesnt stop after your purchase your car.

Hank

Jun 25, 2015

I love my new Honda. Russell was great, and everytime I need my rountine maintanence he remembers my name and helps me with whatever I need. He provides insight into every Honda they sell.

HM

Jun 23, 2015

Love my new Honda. Every time I come in for my cars routine service my car salesman "Russell" always greets me by name and rembers about my family as well. He is very insightful about my vehicle and the other Hondas in the showroom floor. He made the buying experience a great one for us. It changed my opinion on buying a new car instead of a used one.

Paul Epstein

Jun 23, 2015

Straight-forward, easy and agreeable. R. McKinley was the excellent salesman.

Jamayer91

Jun 15, 2015

Got an awesome deal with Russell. Didnt feel like a sale. Fealt more like an exchange between friends. Would recommend, and I would buy from again. Sincerely happy and satisfied.

JS

Jun 15, 2015

Went in with an idea of what I wanted. Riky Hernandez hooked me up with absolutely no pressure. Buying a car can be scary but less so with these fine people.

MrsChris12

Jun 15, 2015

I worked with Hector and Zach. They provided a great overall experience for me. They helped me get the best deal possible in a time efficient manner, which is rare to come by. I would definitely recommend! I'm extremely happy with my purchase!

Leah B.

Jun 10, 2015

Bob Howard Honda was excellent!!! My salesman, Elliott, was very knowledgeable of the CR-V that I was looking at. He even was patient when I wanted to drive more that one of them to see the difference in features between the AWD EX-L NAVI and the AWD EX-L TOURING. The entire team made me feel at home! Hands down the very BEST HONDA DEALERSHIP in the Metro area!

Donna H

Jun 10, 2015

Our Sales Person Darla Buhlig was great. We met her and told her we were looking for an 09 Honda Fit. There wasn't any Fits older than '12 on the lot and they were out of our budget. But Darla remembered they just got a Honda Fit as a trade in and checked on it for us. It was the exact year we were looking for. The car hadn't been cleaned or checked over but they let us test drive. My husband warned me before we started looking at cars not to fall in love. I didn't listen. This car was the "one". Low miles, plenty of get up and go, bluish/purple color, with a moon tales sticker on the rear window that I insisted they leave on for me. They cleaned the car for us and we went back later so they could check the car over. I am very pleased with the service and the car.

melmiggs

Jun 8, 2015

Each and every staff there were very nice and very patient. Especially Riky Hernandez, we were looking for a good car but we end up buying the best one. Even the finance manager Reginald Knighton, he's very accomodating and humble! We will surely comeback for a new one.

Accord620

Jun 1, 2015

I have had issue with other service centers and decided that when I bought a new car I would only go to their service center. I love bob Howard Honda they get me in and out, they send detailed findings of their inspection, and they always send reminders and coupons via email and mail.

Elizabeth Byers

May 29, 2015

Are cars salesman Elliott was awesome! New everything about all the Hondas on the lot. Very impressed with his knowledge. Will sure be returning again to buy are next vehicle!

B Davis

May 28, 2015

Russell McKinley was an excellent salesperson. Rock Star status! He was a new car salesman and helped me with my used car purchase. When I arrived at the dealership, no one was in the used car lot and the building was locked. I went to the main building and met Russell. He came over and opened up the building and got the keys to the car that I had found online. I probably would have left and not returned if Russell had not been so friendly and helpful.Thanks Russell. PS. My daughter loved her graduation gift!

deedy

May 28, 2015

My sales associate, Hector, was AWESOME to work with. He was very helpful and selected the perfect car for me! I was prepared to get the run around with choices and financing. I'm glad to say that that was NOT the case. Everything that Hector told me was exactly how it went forth! I would totally recommend Bob Howard Honda to anyone looking for a no-hassle car purchase experience!

sburger

May 26, 2015

I had a wonderful experience at Bob Howard Honda today. I had the pleasure of dealing with Hector Mora. My folks had met him on a previous visit and they really liked him and trusted him. He kept in touch with me to make sure he could help me in any way. I went to look at cars today and ended up buying one on the spot. I will always buy any future cars from Bob Howard Honda and also refer all my friends. The process was easy and quick. It was a great experience.

Hooper

May 25, 2015

We have purchased a lot of cars during our marriage & this was by far, the easiest & quickest experience of all! We were helped by Hector & he was very knowledgeable about the cars that we looked at. He was very laid-back & pleasant to deal with. The negotiation process was pretty short compared to ones in the past. The bottleneck we experienced was in Financing. We had to wait awhile to be seen, which just emphasized how quickly the Sales Team had done their job. Then after saying no to the warranty multiple times, another person came in to try & convince us to buy it. The whole experience in Financing just wasn't as smooth as the Sales part. Overall, it took just a few short hours & we were on our way in our new (to us) car. We will definitely look at Bob Howard Honda the next time we need a new car.

Bobbi Jones

May 8, 2015

My van was in need of some serious service. Russell was a fantastic salesperson. He explained and convinced me that it was time to get something more reliable. Patrick did a great job with my paperwork. I would definitely recommend Russell and Bob Howard Honda for any future service work and for buying a new car!

bjones

May 8, 2015

I needed a new car and it was going to cost too much to fix it. My van was in service and it made sense to trade my van in. Russell and Patrick did a great job with my new car and paperwork. I would definitely recommend Russell and Bob Howard Honda.

Danika

May 5, 2015

I had to trade in my Honda because my lease was almost up. My husband and I went there and were helped by Russell. He walked us around, had suggestions and answered all of our questions. We left with a new Hond and I am very happy.

D&D

Apr 21, 2015

This was one of the best and easiest car buying experiences we have had. We purchased a 2015 Honda Odyssey which is beautiful vehicle. Our salesman TD Dang is so helpful and knowledgeable that it makes your search very easy. All of the staff are friendly and professional from the sales to the managers to the finance. If you are looking for a Honda go to Bob Howard and ask for TD, you won't be sorry.

yellowbone60

Apr 21, 2015

had a great experience everyone there was very professional and very helpful I would refer my friends and neighbors to buy a car and to be treated like I was

Leci

Apr 17, 2015

My experience was nothing less than amazing!! I got approved for a great car that I didn't think I could even get. I was in and out FAST. My dealer and finance manager made sure I found a car I loved with a car payment that met my expectation... If you're looking for a new car make sure Bob Howard Honda is your first and last stop!!

SaturdayWasted

Apr 15, 2015

After visiting other dealerships and leaving them feeling like we'd been assaulted, we stopped in at Bob Howard Honda Used Cars, ready for battle. To our surprise, we were met by a calm, nonpushy salesman named Greg, who showed us a couple of cars, took us for nice, quiet test-drives, and once we had decided on "the" car, handled our offer with ease. There was no crazy haggling, no sales manager stepping in to take over the deal, it was a quick and painless transaction. We got a great car for a great price, and we appreciate how smooth and hassle free the whole visit was. We dealt with Greg in Used Cars, and Reginald in Finance. They treated us right!

LTN

Apr 8, 2015

Everybody is very kind here and I even hate to complain. I've recently moved to this area and after multiple experiences like this I've decided to write a review to hopefully motivate some change. Repeatedly my experience has been extremely long waits when I come for service. Today is the 3rd time I've been here for the same repair issue - understandably there are going to be times we have to work through something. When I first came my TPMS was broken and I scheduled the appointment knowing this explaining the situation and the light I was getting on the dashboard. I waited for 2 hours to find out they needed to order the part. I came back a 2nd time and again 1.5 hours to get done. Upon this repair there was something loose in my tire rattling when it rolls so I'm back to see what that could be. I scheduled my 3rd appointment to just have the tire removed and checked = upon arrival they tell me it will be 1.5 hours just to get to me. I was astonished and explained that this was my 3rd time to be here and the service agent was very kind but explained that there are 30 cars in front of me. I arrived at 9am! Whose scheduling this many appointments? Even if there are others in line it seems someone could get the tire off and take a quick look to see if something had come loose from the previous repair or if this is something more extensive. My experience at this Honda location has been so disappointing that I'm going to begin driving back where I moved from just to go to another dealership. Hope some changes can be made. Again people are kind, facility is nice - just seems everybody is completely overloaded every time I've been here now and that's probably 10 visits. Sincerely - ltn

My Le UCO

Mar 29, 2015

I was looking for an used 8th-gen Civic coupe with red color for a long time. TD has spent months keeping an eye for it and found one with great price for me. The manager was kind enough to fix some stuffs on it for me to make it perfect. I've recommended TD and Bob Howard Honda to all my friends and 3 of them also recieved excellent buying experiences. My Le.

sobasan7

Mar 28, 2015

victor was very friendly, I bought a 2009 civic lx with a manual transmission. He did not use aggressive tactics to make the sale. I told him my price range without low balling him. and he was willing to match it. It was a great sale

Robert

Mar 27, 2015

TD Dang was attentive, efficient and knowledgeable in helping us locate and purchase our new CR-V. His suggestions not only helped us locate the right car, but saved us money as well. I am very eager to try the new Honda link navigation system. Enjoyed the experience so much, I went back to him the next week to locate a car for my cousin!

Kinser

Mar 23, 2015

We drove five hours to find a used car for our daughter. Hector Mora made this experience an excellent one. We will use this dealership again when the time arises. He kept in communication with us throughout our experience and made sure we knew what we were purchasing. He gave us the best deal possible. He was truly a blessing to our family!

Oh Yeah Odyssey

Mar 7, 2015

TD Dang and his Sales Manager David worked an awesome deal on the purchase of our 2015 Honda Odyssey. From the moment that TD introduced himself he was courteous, kind and very respectful of our time and space. At no point did we ever feel pressured into making a deal. We actually stopped in to look at the Odyssey and told TD we wanted to shop around. TD was confident enough in his product and service that he recommended we look around in order to make an informed decision. TD's manager David engaged in the deal on the first visit as well which showed their commitment. Upon our return, after checking out the competition, TD was prepared to complete the deal. We engaged in a healthy negotiation and in a short time agreed on a very fair price. Immediately following the price handshake the Bob Howard support team moved into action and quickly got us on our way with a great new family ride. TD and David both have our highest recommendation!

Jeff

Mar 3, 2015

This was the 5th Honda purchased from Bob Howard. The pressure & hassle of buying a new car just wasn't there. Russell was my sales person. He was quick, efficient and a very likable guy, in fact everyone I dealt with from Finance to Management was great. Definitely buy from these guys again. Thumbs up!

Cave Builders

Feb 27, 2015

I've bought a lot of cars from many different dealers. Using Bob Howard honda online, I was able to find what I wanted and even got a price via email... It was almost too good to be true! The price was MUCH less than the "average price paid" that I had found online. When I arrived at the dealership, they had my online vehicle pulled up to the front and waiting for me. I changed my mind on the color. The Digital Sales Professional was more then happy to help me get exactly what I wanted. I felt all the employees I delt with were very professional and friendly. I felt respected! Bob Howard Honda is not like your traditional dealership full of vultures... You don't feel preyed upon by vultures sworming. Even though I had a great price via email, I still dickered with them a bit and saved even more! Paperwork went fast. GREAT EXPERIENCE!

Barbara

Feb 25, 2015

I was there for service on my 2003, I didn't know I wanted a newer car but Russell found me a 2011 Accord SE I could not resist, thank you Bob Howard Honda Barbara

Nhan Nguyen

Feb 22, 2015

TD Dang got me a good deal on an used Mitsubishi Eclipse. Since it's a hatchback sport car, the managers even made sure the trunk struts are fixed for my safety, and also refilled Freon for my A/C. I'm very satisfied with my buying experience. I'll definitely recommend Bob Howard Honda and TD. ~Nhan Nguyen

F239.jr

Feb 21, 2015

I always said I would never buy another vehicle from Bob Howard Dealerships, because of bad previous history. Adam West changed my mind (at least at BH Honda). Our family had an excellent experience. Very Happy. Thanks Mr West.

jeffersont

Feb 21, 2015

I already knew what car I wanted to buy, so for me the only issue was the price differential between the car I was trading and the car I was buying. It took my sales representative and me less than three minutes to reach a number that I found satisfactory.I drive over 30,000 business related miles a year, and based on this experience I made a decision to trade for a new Accord every year, with Robert Weed as my representative.

Barbara

Feb 20, 2015

I did not know I wanted a newer car but when I was there for service on my 2003 Accord (also purchased at Howard) Russell McKinley found a 2011 Accord SE that had all of my requirements I could not resist. Thank you to Russell and Reggie in finance. Barbara Swift

SP

Feb 20, 2015

Robert Weed went the extra mile to locate the 2015 AWD CRV EX in the exact color I requested. My husband and I were pleased with the service and I am loving my new Honda CRV!

kevin

Feb 18, 2015

Emailed in regards to a vehicle I was interested in. Was contacted quickly, and all my question were answered. Very professional.

Awesome

Feb 12, 2015

I had a great buying experience. I have no regrets with my purchase. I would recommend this dealership for purchasing a car. Words were kept.

Judith

Feb 12, 2015

If your in the market for a new Honda, you have got to go see TD! He is patient and honest and is willing to go above and beyond to make sure all your needs are met. We had an amazing car buying experience with him and the rest of the staff at Bob Howard, I am a picky buyer, and I highly recommend this dealership!

Jetman80841

Feb 8, 2015

I am thoroughly impressed with the sales staff at Bob Howard Honda. Especially TD, in the new car sales department. I was able to setup an appointment to purchase a new Honda Civic. When I arrived, he was ready with my requests and took his time explaining to me all the car features to help me determine if the car met my needs. I never felt pushed or forced into making a deal. TD, took his time to follow up with me and ensure my needs were met. The sales manager was also very professional and willing to work with me. I would highly recommend anyone looking for a new car to contact TD at Bob Howard Honda.

Happy Customer

Feb 5, 2015

I was able to make all arrangement's via phone and internet prior to making the 2 hours drive to the dealership. Hector was very very helpful and went well beyond what was expected. It was a very pleasant experience. The finance man Reginald was very good and very helpful in getting me the best rate possible and stay below what I had budgeted. I will tell everyone to shop with this dealership and it will be because of Hector and Reginaid.

Taylor

Feb 3, 2015

I bought a new car from TD at bob Howard Honda, it was a really great experience financing my first car. I would definitely recommend TD and the dealership to my family and friends. He got me an amazing deal on my brand new Honda Civic.

happyhondaowner

Feb 2, 2015

Found a newer Honda to replace my previous Honda and found it at a respectful dealer with helpful salesman, Hector, for a reasonable price! I'm a very happy Honda owner....

slusnia

Feb 2, 2015

Worked well with my budget, trade-in and answered questions. Also handled issues well and with courtesy. I would feel confident referring friends and family to this dealer, especially Hector!!

d.lusk67

Feb 1, 2015

Honda is a very reliable brand. Got great service at the dealership. Was a very pleasant experience. Will do business here in the future and be delighted to work with Tommy Coker.

Indra

Feb 1, 2015

I have a great buying experience at Bob Howard Honda. Hector Mora has helped me get a deal that I wanted. He is very courteous and knowledgeable. The process went very smooth. I am very satisfied with the service and will recommend Bob Howard Honda and Hector Mora to anyone who is looking for a car!

kristine boone

Jan 31, 2015

Totally amazing. Tommy Coker gathered info on what I wanted and found me a vehicle with that and so much more for a great price

laduna

Jan 31, 2015

THIS IS NOT MY FIRST PURCHASE FROM BOB HOWARD, AND FROM THE ABOVE AND BEYOND CUSTOMER SERVICE THAT I RECEIVED FROM RUSSELL AND MARCUS, I CAN SURELY TELL YOU THAT IT WILL NOT BE THE LAST. FROM START TO FINISH THE PROCESS WAS A BREEZE. THERE ARE DEALERSHIPS THAT I HAVE BEEN TO BEFORE WHERE THE SALESMAN JUST TRY AND FORCE YOU INTO WHAT THEY WANT, BUT THIS WAS DIFFERENT THEY LISTENED AND MADE ME FEEL LIKE IT WAS ALL ABOUT ME. I AM ONE EXTREMELY SATISFIED CUSTOMER AND WILL RECOMMEND BOB HOWARD TO ANYONE THAT IS LOOKING FOR GREAT CUSTOMER SATISFACTION!

LeslieK

Jan 31, 2015

We are very happy with our experience at Bob Howard Honda. Everyone was courteous and knowledgeable. This was probably the most comfortable car buying experience we have had! Everything about the car was explained thoroughly and they worked very well with us on financing and getting us the car we truly wanted. A+++ Will definately recommend to friends and family and buy from them again! Our salesmen, Russell, went above and beyond. Thank you!!!

ahyde

Jan 30, 2015

I am starting to look for a car for my son who will soon be licensed. Tommy Coker has been very helpful in this process and I am looking forward to our purchase. Customer service is excellent and all my questions have been answered. Thank Bob Howard!

Brandon

Jan 30, 2015

I've known Tommy for over 30 years and I wouldn't do business with anybody else. I think Tommy understands the needs of his customers because his dad owned a transmission shop and he grew up around cars. Tommy isn't a slickster he is just like every other successful person, works hard.

codethreeplease

Jan 30, 2015

Great experience! My salesman never gave up and always made sure I left smiling. He genuinely cares and makes every attempt to find the right make/model/amenities I require in my vehicles. I look forward to purchasing from this dealership in the very near future. Thank you for taking care of me! This is what true customer service is. Keep up the great work!

Flipper

Jan 30, 2015

Bob Howard has a very friendly atmosphere. I know where to go on my next car purchase. I will only work with Tommy Coker as my salesman.

K Provencio

Jan 30, 2015

Great Selection of new and used vehicles. If you want a specific make and model in a certain price range if they do not have it in stock they will go above and beyond to find what you need within your budget. My future automobile purchases will be made with Bob Howard Honda and I will only deal with Tommy Coker.

MindyL

Jan 30, 2015

They are very helpful. Great customer service. Helped me find exactly what I wanted. Will definitely return to Bob Howard Honda when I need a new car. Go see Tommy Coker at Bob Howard, he is awesome! He will work hard to find you what you are looking for and will give you a great deal.

nitro

Jan 30, 2015

It was time to trade in my gas guzzling suburban for a 2015 Honda Fit! Mr. Coker was very cordial/accommodating and found exactly what I was looking for within minutes! Thoroughly enjoyed this experience and look forward to another purchase in the future! Thank you!

Rabbit

Jan 30, 2015

I have always heard good things about Bob Howard Honda, and now that Tommy Coker is there, I will most definitely make my next car purchase from him. He is your go to guy. I suggested him to my friend who was looking for a specific vehicle, and he spent his personal time off work looking for exactly what they needed. That is dedication. I know several people that have bought vehicles from him, and they were all satisfied. Way to go Bob Howard Honda!

samcheatham

Jan 30, 2015

My husband and I had a great experience purchasing our new 2013 Honda CR-V from Russell at Bob Howard Honda. Russell was very attentive and made the process easy and fun. I would highly recommend visiting Russell at Bob Howard Honda to purchase your next vehicle!

T_Krazy11

Jan 30, 2015

This dealership has the friendliest environment for car buying I've ever experienced. The salesman showed exactly what I was looking for and told me which vehicle gave the best bang for my bucks! Anytime I need a new vehicle, Bob Howard Honda will be the first place I go and Tommy Coker will be the only salesman I work with! Excellent service!

mikefonda

Jan 29, 2015

I went to the dealership to search for a used car for my sister that i had seen on cars.com. that vehicle had been sold so Hector Mora showed me a Honda Odyssey, we went for a test drive and the car drove great. but the a/c was not cooling. when we got back to the dealership they charged it with Freon which was above and beyond because it was a used vehicle. but when the compressor went out while on the lot Hector's boss went out of his way to PLEASE the CUSTOMER putting a new compressor on it. I was so impressed that I ended up purchasing another vehicle the same day a 2006 Buick Lucerne from Bob Howard. This is the place to go to get great service at an affordable price and they treat you just like FAMILY, Thank you for your service Michael

ttripp91

Jan 27, 2015

They helped me to find the exact vehicle I was looking for with the best price. The experience I had was great. My grandparents and I will not go to another dealership. Best Honda dealership I've ever been to and I'm a frequent Honda purchaser. I would highly recommend this dealership for your next Honda purchase.

seas24

Jan 24, 2015

Wanted to trade in my Nissan that had a lot of miles on it for a more reliable vehicle with better gas mileage. Thanks to my salesman Tommy Coker, I fell in love with the Honda Fit and the CRV (two vehicles whose earlier models hadn't impressed me that much). He was super patient as I went back and forth between the two options and helped me settle on the Fit. He made sure that I loved this car, encouraging a thorough test drive to get a feel for the car and showing me all of the small but awesome bells and whistles on this thing (love the drivers side cup holder, back up camera and blind side camera, fantastic Econ button that gets me amazing gas mileage, and heated seats!!!). I felt like I was his first priority that day no matter how long it took me to decide. He got me a decent deal on this pretty popular car and worked with Frank to help me get a lower financing rate. Frank in finance was patient as well, helping me understand the pros and cons of leasing and buying, and of trade-in versus trying to sell my car on my own.Really happy with my experience and with my car!

CRV

Jan 22, 2015

I WENT INTO THE DEALERSHIP TO HAVE MAINTENANCE DONE ON MY 2009 CRV WHEN I WAS APPROACHED BY RUSSELL AND ASKED IF I HAD INTEREST IN PURCHASING A NEW VEHICLE. I HAD RECEIVED SEVERAL EMAILS REGARDING THE DEALERSHIPS INTEREST IN PURCHASING OLDER CRV'S BUT HAD NEVER RESPONDEDI TOLD RUSSELL I WOULD LIKE TO HAVE LEATHER SEATS, SEAT WARMERS AND STILL LOTS OF ROOM FOR HAULING AND MY PRICE POINT. HE WENT TO THE LOT, BROUGHT UP A 2014 MODEL; WENT WITH ME FOR A TEST DRIVE AND IT WAS A SELL.HE SPENT QUITE A BIT OF TIME EXPLAINING ALL THE FUNCTIONS OF THE VEHICLE THAT DIFFERED FROM MY 2009. HE WAS VERY RESPECTFUL AND KINDI WAS GLAD HE APPROACHED ME, I REALLY LIKE MY 2014 CRV AND I'M HOPING TO TALK MY MOTHER INTO THE PURCHASE OF A NEW VEHICLE AND I WILL BE RETURNING TO RUSSELL FOR THAT AS WELL.

Santiago

Jan 20, 2015

Compre un honda y estoy muy contento pues porfin encontre alguien que me ayudo en espanol ,hector me ayudo con mi honda espero que el dia que valla a cambiar mi honda 03 este el para poder tener la tranquilidad de que sea en mi idioma !!!!

Oanh Le

Jan 18, 2015

I bought a brand new Civic from TD at Bob Howard Honda. My sister wanted to co-sign with me but she lives out of state. TD, his manager Jeremy, and the finance office helped us through the process and made it so easy and convenient for me and my sister. I'll definitely recommend TD and Bob Howard Honda to my family when they move here next year. ~ Oanh Le

Minh Pham

Jan 16, 2015

I bought an used 2000 Toyota Corolla from T.D. Dang at Bob Howard Honda. He made my 1st car buying experience a really good one. I'm a student who was buying an inexpensive used car but the manager Mike Dean took his time talking to me and gave me a good deal. It's been a month and the car is running great. I'll recommend this dealership, T.D., & Mike Dean to all UCO students I know who may need an used car.

Marcus

Jan 11, 2015

I worked with salesman Robert Weed and long story short what a great experience. I would deffiently buy from him again and recommend him to anybody. Thank you Robert.

mrideout

Jan 10, 2015

Rovert Weed is an outstanding person to work with. He works with his customers on the price and provides a true professional buying experance. My hat is off to this salesman he did all things right.

Patricia Doherty

Dec 16, 2014

I put off shopping for a new car as I knew it would be a hassle, dealing with car salesmen who would only tell me what I wanted to hear. I pressed on, though, and put up with that "hassle" and some significant misinformation. I truly felt that another Honda dealership had lied to me to try to make a sale. Robert Weed was different; he told me the truth . . .and I thank him for that. This is what a car salesman should be! He's breaking the mold, one customer at a time.

aku004

Dec 12, 2014

Just bought my first car new car from them.. Drove 3 hours just to get my baby ( car ). and it was worth it i guess.. so very happy with service and all.. Thanks a lot to Mukesh, Mitesh and others for helping me out there.. It was such an awesome experience doing business with them .. LOVE IT ..!!

Kristi Spriggs

Nov 29, 2014

I brought my car from them and the experince was great very friendly and help not annoying like more car dealership. Had my oil change took roughly a hour or less everyone was very friendly and willing to help. Highly recommended

EBragg

Nov 25, 2014

I was amazed. My salesman was Robert W. I know when he picked up the phone when I called that he was a little worried because I was angry. The Honda dealership I went to for 8 years and spent thousands on top of my car price for maintenance, tires, etc. flat out lied to me. But Robert W. laughed it off and assured me we could work something out. And we did. Mostly over the phone - which was very convenient for me as I lived quite a ways from Bob Howard Honda. Once I was able to make it in, I drove off the lot in 30 minutes! Robert W. was very friendly and pleasant to work with. I hope to have them be MY Honda dealership and MY car guy for the next 8 years and beyond!

Elizabeth Bragg

Nov 25, 2014

I went to one Honda dealership first - the one I've been going to for 8 years. The one I've bought endless oil changes, filters, tires, and other maintenance things from. They flat out lied to me. Needless to say, I was angry, and I turned to Bob Howard Honda. I am sure I sounded pretty PO'd at first, but oddly enough, salesman Robert W. was genuine! A car salesman! Go figure! He was friendly, knowledgeable, helpful, and made my experience pleasant and fast I was able to do most everything over the phone, so when I was able to make it to the dealership, I had my car in 30 minutes! I hope to work with them again in future!

Joshua Davis

Nov 21, 2014

hello my name is Joshua Davis I am doing this review because I was treated excellent by service technician Eric wyett my lug nuts were over tightened and broke off and he went above and beyond to see the service I got was great I apologize about the review I did a week ago. My visit their today 11/21/2014 went perfect I was explained about the stuff that will need to be done soon and got very good comments about the body work I've been doing to the car I will be back up when I get the money to get the other work to my car done.

Joshua Davis

Nov 12, 2014

So about a month ago I went into Bob howards to get my struts fixed they did a good job on it but every time I turn around I got more problems with my car like today November 11 2014 one of my lug nuts snapped off I go to school part time and work I don't have enough time to keep having all these problems.

OKCustomer

Nov 11, 2014

I bought a new car on October 11, 2014. Wrote a very good review about the dealership and the buying process it was good until I came across or a problem. I signed for an extended warranty "CareFree Car Protection (Fidelity) for $1,670 at time of purchasing. P. at the dealership financial service made it very convincing to sign and it can be cancelled. After speaking with friends, I decided that I did not need the warranty, returned to the dealership, and completed a cancellation form on the same day October 11. P. assured me that he would process the cancellation and it would take 4-6 weeks to process and refund monies to my loan account. When I bought my previous Honda at another dealership, I cancelled an optional insurance, but the monies were never posted back to my loan account. I found it 5 years later after the loan was paid off already. At this time, I wanted to double-check to ensure the monies are refunded. Since the first loan statement did not reflect a refund, I called P. on November 10, 2014. He reassured that the cancellation was processed and monies should be posted soon. I called the Honda Financial Services phone on my loan statement. They confirmed that they had not received a refund yet and suggested contacting Fidelity directly. I called Fidelity on November 10, 2014. I was told that Fidelity had not received any cancellation form for my contract and no cancellation notice was completed by the dealership. I asked when and how I should expect receiving the refund. I was told that it takes 4-6 weeks to process a cancellation and a refund would be issued by the dealership; I should check with the dealership if the refund would be sent to me or to my loan account directly. I faxed a copy of my cancellation form (signed on October 10 at the dealership) to Fidelity and called to P.. P. again said that the cancellation was processed and Fidelity should have it; but agreed to follow up with Fidelity. Later, he left me a message that he spoke with his accounting department. Something did not come clear when they scanned and the cancellation was rejected I resubmit it again today. I called P. asking for more explanation and what to expect- when and how I receive the refund. He answered that the cancellation processing time is -4-6 weeks from the new submission day November 10. He does not know how and when the amount would be refunded. The dealership does not do refund; Fidelity does it and I should check with Fidelity. I told P. that I called to Fidelity already and information was different; the cancellation process already took too much time and was unclear still. What if I would not follow up with Honda Financial and Fidelity directly and would not find out today that the cancellation was not processed? P. could not answer. His explanations sounded weak; no apology; no reassurance that it would be done appropriately this time. I asked P. to send me in writing an explanation about the issue with cancellation and what would happen next. P. agreed to send and told me having an attitude would not help. A customers dissatisfaction is not an attitude it is disappointment because of unreliable service, time consuming calls, and uncertainty of the refund process. I heard no apology for the issue. May be this is a typical cancellation process at a Honda dealership?

CY

Nov 7, 2014

Russell is very professional, attentive to my needs on car selection and enthusiastic to help. He is able to pick out the right car with all the conditions that satisfied my needs very efficiently. He made the process of buying a car very convenient. He explains things well about every details of the car. He did not mind putting time in to get me started with the new car, setting up blue tooth phone connection, showing me all the details and how to use each of the features of the car. He makes you feel welcomed. He is very kind, always willing to listen and help. He has made this car buying experience satisfying.

Tatiana

Nov 4, 2014

Purchased 2014 Honda at Bob Howard Honda in Edmond. This is my second Honda. I have done service for my first Honda (2007) at Bob Howard in Edmond and decided to purchase my new car at this dealership because of excellent service they have provided to my first car. A friend recommended Victor Brown, a salesman. Victor did outstanding job. He took time to explain me options, showed several cars, and was willing to adjust to my time and schedule. He is not just a salesperson. His care about customers is exemplary. He took time to answer all my questions, helped me to get my new car home, and followed-up the next day with a customer service call to make sure everything went well with the purchase. He is knowledgeable, professional, and willing to go extra miles. I can give the highest recommendation to Victor. In addition, the Bob Howard Honda Financial office (Patric O'Bannon) provided excellent assistance with financing. Thank you!

awooldridge

Nov 4, 2014

I bought a 2015 Honda Odyssey from Bob Howard and it was a great experience! My salesman, Robert Weed, was excellent. He made sure we had what we needed and that the process ran smoothly. He even programmed my phone to my car. Highly recommend!

A Wooldridge

Nov 1, 2014

I bought a 2015 Honda Odyssey from Bob Howard and it was a great experience! My salesman, Robert Weed, was excellent. He made sure we had what we needed and that the process ran smoothly. He even programmed my phone to my car. Highly recommend!

Paricia

Oct 31, 2014

I recently purchased a new Honda and was really pleased with the quality of service I received. Russell did a great job of explaining my options and comparing the features of the cars so I could determine what was best for me. As an older female, I don't have the knowledge of automobiles to feel confident in my own judgment. Russell was outstanding in the way he was able to communicate the information and in his "people skills." I really appreciate your sales team.

SK

Oct 31, 2014

I just traded my CR-V for a Honda Accord. Russell did a great job explaining the features on the 2015 Accord. Russell knew his product and presented it in a professional manner and did not make you feel that he was putting pressure on you to buy, yet let you know he wanted your business. Great Job.

Krista

Oct 30, 2014

We had a major repair come up 8 months after buying a pre-owned car from them. Even though it probably should have been recalled by Honda or covered by the extended warranty that we had purchased, neither Honda nor the warranty company would do anything. In spite of all that, Bob Howard stepped up and took care of us because, as they said, someone needed to do the right thing. I do appreciate the way they handled that situation for us.

Krista Singleton

Oct 30, 2014

We had a major repair come up 8 months after buying a pre-owned car from them. Even though it probably should have been recalled by Honda or covered by the extended warranty that we had purchased, neither Honda nor the warranty company would do anything. In spite of all that, Bob Howard stepped up and took care of us because, as they said, someone needed to do the right thing. I do appreciate the way they handled that situation for us.

Archglishn

Oct 28, 2014

I beat them up bad the gave me way more than my car was worth. I wasn't wanting to buy a car ours was only a year old my wife was in service and looking at the crvs i was late picking her up for lunch. I saw her looking at the crvs with Russel McKinley. Some how I got talked into a test drive and I told him we was going to be way to far of on trade. The manager gave me a deal I couldn't refuse.

marybonner68

Oct 27, 2014

I would just like to say that Mr. Robert Weed was amazing!!! He was very polite and on top of things, He was personable and funny and treated my daughters and I like we were family!!! I will most definitely be referring Bob Howard Honda to everyone that I talk to that is looking for a car. I've had my car only one day and I will say that I have never been more happy with a vehicle than I am right now!!! I Love My New Honda CRV!!! Thanks Robert for everything!!!

Dee Cee Aych

Oct 26, 2014

Purchased a 2015 Honda Accord at Bob Howard Honda (Edmond OK) this week with the help of salesperson, "T.D.", and finance specialist, "Jeffrey". The experience went smoother and quicker than I expected! Both gentlemen were professional, knowledgeable and super courteous! I'll be quick to recommend BH Honda of Edmond OK to each and everyone I know! Thanks, again, to "T.D." and "Jeffrey"!!

BeeAych4Me

Oct 25, 2014

Highly motivated, customer-focused, energetic, professional, friendly, honest, and a priceless asset to the New Car Sales Team at Bob Howard Honda (Edmond OK).Those are just a FEW of the banners I'd give to my salesman, Mr "T.D." Dong!My wife and I visited BH Edmond earlier this week 'window shopping' for a new Honda Accord. "T.D." was quick to offer his assistance and expertise. Listen..when I say QUICK, I..MEAN..QUICK! "T.D." literally RUNS from point-to-point while servicing his customers! AWESOME to watch and an unbelievable customer service TALENT to experience from a new car salesman! We saw one top-of-the-line 2015 Honda Accord (w/55 total miles) that caught our eye. "T.D." gave us his full attention, explained all the features of the car and answered all of our questions...including 'asking price' grey area. (smile) After deciding against purchasing THAT night, we told "T.D." we'd think about it...and call him the next day. That next day, T.D. called us as we were driving home from work, stating he had just received a brand new Accord on a truck shipment that he thought we'd be interested in. WowWWww!! Long-story-short, the car was a PERFECT FIT (features vs price). About 2 hours later, we'd closed the deal with the Finance Rep, "Jeffrey" (himself aNOTHER awesome BH Honda team member!!). Today, "T.D." gave us a follow-up customer care call to see if we had any questions or issues with our brand new 2015 Honda Accord...or with the SERVICE he (and "Jeffrey") provided for us. This TOTAL sales experience was OUTSTANDING from start to finish. The finance portion was seamless! "Jeffrey" was thorough, friendly, respectful and knowledgeable! Took time to answer any questions we had..and even offered suggestions to save money on my (possible) trade-in!Thanks, again, to "T.D." in New Car Sales and "Jeffrey" in Finance for making our new car dream come true!

Lanois Suggs

Oct 18, 2014

I purchased my Dodge Stratus on October 17th. I would like to thank Robert Weed and Jarrett Carter for helping me with making my purchase become true. I had totalled my vehicle and it's great to have a reliable vehicle to drive in and out of town with. Your employees are friendly and I was even offered chocolate candy. My vehicle rides nice and I received call to see how my vehicle was riding. At a majority of businesses, once purchase made, you seldom hear from company, but I cannot say that about your above and beyond service.

Peterlee2712

Oct 17, 2014

Russell McKinley is the sales rep that handled our sale. I first met Russell after having our car having some maintenance work done. Two weeks later when my wife and I walked into the dealership he greeted me by name. I did not expect him to remmeber me, let alone recall me by name. Very impressive. He is low key and listened to our wants and desires for a range of cars from used to new. he never "push old" any vehicle and allowed us to make our decision without interfering. He was able to answer our questions without a hint of "selling" a particular product. He is a credit to his organization and profession. I would recommend both Russell and the Bob Howard dealership to anyone looking for a car.

mw1330

Oct 15, 2014

So pleased with the honda service center, nothing but friendly service from the beginning!

Zane, '12 Honda Civic

Oct 15, 2014

I came in to trade my vehicle and Russell, the salesperson made sure I left satisfied and feeling confident he gave me a great vehicle! He is polite, friendly, and energetic. I would recommend him as a salesperson to anyone!

Happy customer

Oct 14, 2014

Russel McKinley was our sales rep. He is professional, low key and was adept at addressing our changing product expectations. He has a patience beyond his years. We had purchased a car from Bob Howard ten years ago and have had it serviced exclusively by this dealership. Our car has 197,000 miles on it and I expect to get at least another 100,000 miles, all due to their servicing of our car.

Leroy J.

Oct 14, 2014

I appreciate the service Russell provided last visit. And it was great! Thank you!

Mary R.

Oct 14, 2014

I took my civic in for a simple oil change and tire rotation. Lucas was extremely friendly and set time expectations early on. The waiting area was nice and the wifi was a convenient bonus. I was in and out and on with the rest of my day. Would highly highly recommend Bob Howard Honda and Lucas for all of your honda service needs.

a.rehagen

Oct 13, 2014

Robert Weed was the one that worked with me. He worked very persistently to get the price exactly where I needed it to purchase the car. I definitely would recommend this dealership to anyone looking to buy!

Zane Shaw

Oct 12, 2014

Russell made sure the vehicle I would purchase would meet all my needs. He is informative, friendly, and trustworthy. He made sure my car buying experience left me with no doubts or concerns and left me feeling confident and happy with the overall experience.

mooremm

Oct 11, 2014

I brought in my 04 Honda Element to have it serviced and Mike took great care of me when Gary was gone. He also took the time to tell me what I could expect to have done for my next service along with estimates.

torie

Oct 10, 2014

Purchased my Honda Accord from Victor Brown, he was helpful in finding the right choice for me, he has continued to be helpful when I need service work done at Bob Howard service, I have recommended friends to purchase from Victor Brown and they now will only purchase from him, I have also been happy with your service department, the work gets done in a timely manner and have been very professional.

Lyndon and Kathy Harms

Oct 9, 2014

Russell was very patient with us. We arrived with a list of vehicle requests which he quickly narrowed to three vehicles. He let us drive the different vehicles to see what would meet our needs best. He was extremely knowledgeable answering all our questions. When we settled on a black Odyssey, he went out of his way to find one for us that day since we live out of the city area. We have been very pleased with our purchase and the service we received. The service department is friendly and honest. They have never hesitated in allowing us a vehicle to borrow for the day. This is the third vehicle we've purchased at Bob Howard Honda. We don't plan on going anywhere else!

Bob

Oct 2, 2014

Mr. Ben helped up with the purchase of CRV. I had shopped around and he was able to beat the competitors price which made it possible for me to buy more add on on my CRV. He is very polite and knowledgeable about Honda CRVs. i have referred him to couple of my friends and they end up buying Honda accord and Honda CRV from him. Thanks to him my friends were very happy with him too and of course happy with me :))) best, Bob

soheila H

Oct 2, 2014

I have bought five Hondas from Bob Howard in past few years. Ben R. has sold me most of them. An excellent sales person. He cares and does his best to meet the customer's need. I would be the first to admit that I am a very difficult and detail oriented customer. But since you have such an excellent sales person i keep coming back to your dealership. i should add that all my services for my cars are done there too. The service associate Mike M is an excellent employee and has been taking care of all problems or oil changes for our Hondas. A big thank you to Mr. Bob Howard for employing such an wonderful people. My hat is off to all you. Thank you Ben R. (New car sales person) and Mike M. (Service dept.). Thanks, Soheila H

Sue

Oct 2, 2014

Ben is one of the most informative sale persons i have met. He was not only very helpful bust also very professional. He explained all the features of different styles of Honda civic and we end up buing the one that fit our life style and I should say top pf the line. Thank you Ben for all your help and patience. Regards, Sue

S Morgan --Happy Happy Happy!!!

Oct 1, 2014

I take my Honda Pilot in for oil changes a couple of times a year. They are always friendly and able to complete it fairly quickly. I like to take it here because they check my alignment and brakes every time I bring in my car and this keeps my family safe. They also give me a printed sheet that let's me know what scheduled maintenance I need to complete. Go see Toby in service he will always run out and help you.

Sensei0096

Oct 1, 2014

My wife and I used the Internet to search for our next vehicle. We live in a small market and dealers don't provide competitive pricing when compared to larger markets like OKC. We found a great vehicle with an amazing price. I then did a nationwide search and found that Howard Honda had priced this vehicle to "move" fast. I called the dealer because I didint want to lose the vehicle. After talking with Louie Bogan for about 15 min we had a deal. My wife and I drove 400miles the next morning to pick the car up. The car was exactly as advertised on the Internet. I was suprised with the detail job that was competed on the car. Not only was the interior clean and smelled fresh, the engine compartment was car show clean. We are extremely happy with our purchase and would recommend Howard Honda to friends and family.

Mehdi M.

Sep 27, 2014

We purchased a new Honda Odyssey and are very pleased with the experience from the time we walked onto the lot until we drove off in the new vehicle. Our salesperson, Ben Rokoty , was very knowledgeable of the autos, pricing, and features. He listened to our needs and was very patient in showing us various options. Once we made our selection, they did not have it on the lot and found one for us that was out of state. They had the car brought in, detailed, filled with gas, and ready for us when we arrived. There was no high pressure sales involved, they listened to our budget needs and worked with us to accomplish our goals.

Kaitleyskloset

Sep 26, 2014

Just a short note letting you know that Marcus is a fantastic salesman! He goes above and beyond the sale! He helped me purchase 2 new Accords in 2013 and was excellent in helping me get the best deal possible! He has been very helpful if I have questions regarding service or anything to do with my car. He even detailed my car when I was in on Tuesday for an oil change! He's always there ready to help with that great big smile! I recommend Marcus to everyone I know needing a new car. I told him he deserves a raise for his hard and outstanding work! Dennis, you need to keep him forever! He's an asset to your dealership!! ;)

Elsa Murtagh

Sep 23, 2014

I went in on Saturday, talked with Russell, let him know what I was looking for, color, type, and what options. Russell did everything to help me get what I was looking for. He was a great salesperson, not pushy and very helpful with price and options! I'd go back again!

Adbren01

Sep 22, 2014

Russell showed me all the features of my new honda civic. He was very friendly and helpful. He answered all my questions and even called a few days after I purchased the car to see if I had any other questions. He gave me a loaner car while they put the remote start and lo jack and when it was finished he detailed my car personally. I'm very impressed and would definitely buy another vehicle from him.

Trish

Sep 20, 2014

Russell McKinley is totally awesome as a sales person. Low pressure, knowledgable and a year later still stays in contact to make sure all still good. I would highly recommend asking for him.

Gary Kirtley

Sep 19, 2014

It is easy to tell he cares about what is best for the customer. He sent for a car located with a dealer out of the state to satisfy my wishes.

Scottw417

Sep 14, 2014

I spoke with Russell on the phone and via email. He helped arrange all the purchase details for my company without me traveling to the dealership. He was knowledgable and courtious. After the details were completed I was able to simply bring a check and pick up the car. Great buying experience.Scott Webb

Pleno

Sep 13, 2014

Russell doesn't use high pressure sales tactics. His primary concern is that his customers are happy with their purchase. He called us 10 months after our purchase to make sure the car was still running great. If you're in the market for a new car, I highly recommend Russell McKinley!

jmscott25

Sep 12, 2014

Just at the dealer for an oil change on my 2004 Accord Coupe, but ran into Russell while I was waiting - He happened to have the Accord Hybrid that I had researched last year, and he spent a lot of time showing me all the features of this car - I decided to buy it and the experience was quick and professional with everyone I worked with - Finance department helped with a great loan and were very honest in their dealings with me. Russell was great to deal with.

johnnyrb228

Sep 12, 2014

I bought a new Accord Sport on a Saturday afternoon. I was impressed with the speed and seamless process of purchasing a new car. Everyone in the dealership was in a great mood and the atmosphere just made everything feel right. Highly recommend everyone to purchase with this dealer. Louie Bogan was my sales person and he was excellent.

OSU FAN!!!!!

Sep 8, 2014

Buying experience at Bob Howard was one of the nicest car experiences I have ever had. I understood every part of the deal and drove off happy & satisfied thanks to Louie Bogan. Louie made my car buying adventure a positive one. All my questions and concerns were answered thoroughly by him helping me to make my decision.

wapd215

Sep 6, 2014

Excellent customer service. Very friendly and easy to work with. One of the easiest car purchases that I've ever made. Everything went very smoothly.

fuzz2666

Sep 5, 2014

My grandfather was buying me my first brand new car and sent me to do it all by myself. Russell came right out and answered all my questions i had about the car, he was very helpful. We picked out the perfect car with no problems at all.

ferfer

Sep 2, 2014

I hadn't planned on trading in my 2006 Honda, but when I brought it in for an oil change, Russell McKinley asked if I'd be willing to talk about it. I wound up trading it in and getting a 2014! Great experience and Russell was very thorough and helpful. He followed up after the purchase and even let me know when my old car sold. Great job.

Dgore0411

Aug 30, 2014

We have purchased several vehicles from Bob Howard Honda. I talked to Russell McKinley a few weeks ago while waiting while my car was in for service. He recognized us when we came in today and helped us find the car we wanted at a great price. He even talked me through setting up the Bluetooth! If you want a helpful, knowledgable sales person, ask for Russell!

Steve Felton

Aug 26, 2014

Buying cars is not one of my favorite activities. Bob Howard Honda is an exception to your normal car dealer. My wife and I had a very enjoyable experience. Russell McKinley (our sales rep) was very professional and extremely polite and knowledgeable of his product line, how refreshing. We have shared our purchasing experience with all of our friends, and will continue to refer friends to Russell.

eap02955

Aug 25, 2014

I came looking for a new car with my wife and was greeted by Russel as soon we exited our car. This was our first time buying our own car and he did an excellent job taking us through the whole process. He explained every detail of the car helping us setup all the features before we left the dealer. He was very helpful in explaining all of the details that come with owning a car like maintenance. I ever have to buy a Honda from Hob Howard again I would ask for his services.

Miss Carolyn of "KIDS Radio Show"

Aug 21, 2014

I bought a new 2014 Honda CRV from Bob Howard. It was an efficient, enjoyable process. Robert and Marcus made me a great deal, and made it fun to shop there! I got a wonderful car, the color I wanted, and a trailer hitch put on in a very short time. They were great with their recommendations! I'll shop there again someday when I need a new car, and I'll have the new car serviced there. My husband also drives a 2005 Honda S2000 that he's planning to have serviced there too.

Ljane78

Aug 16, 2014

Salesperson Russell was knowledgeable about the vehicle and very helpful--even assisted me in connecting my iPhone via Bluetooth and entering some speed dial numbers! Finance person Jeff was both professional and personable. The entire process from test drive to obtaining my new Pilot took 2 hours and they were upfront about everything, including pricing (and I had done my research). Cannot recommend this dealership (and other Bob Howard lots) strongly enough!

Peggy

Aug 14, 2014

We were in a small situation with another dealership and they were able to get us a better deal with a way better car! Russell McKinley is an amazing salesman and he helped us right away. He made sure I knew everything there was to know about the car and checked up on me multiple times. I would definitely put his name out there for anyone who needs to buy a car.

Marilyn Walters

Aug 11, 2014

They had the exact car I wanted. They gave me top dollar for my trade-in. I have driven Honda for 3 2 years and wouldn't consider another brand

BetsyF

Jul 14, 2014

A year ago I bought my Honda Odyssey at Bob Howard in one of the nicest, most thoroughly clear transactions I've ever experienced. I understood every part of the deal and drove off happy & satisfied -- and maybe a little smug because I got the best side of a good deal. Even better, I've stayed happy because of the friendly and complete care I get at Bob Howard Honda's service center. They are always on time and on budget, and they forecast future care wisely. Everyone is so personable, I feel right at home. With all that I must take care of in my life, it's wonderful to know someone's taking care of me for a change. A Honda driver since 1982, I'm pleased to amend that tag a bit. Count me among those proud to be a Bob Howard Honda driver now.

cjhatcher

Jul 7, 2014

they let me take my time and look at cars before approaching me. once i was approached i knew exactly what kind i wanted to drive and buy. the manager James was very courteous and talked with me several times while i was there. suzanne took me for a drive and she was a hoot. she knows how to make a customer feel good about what they are wanting. they took the time to let me even look at other dealerships in the area before making a deal. i was able to choose the style and ALL the equipment i wanted on my car without any hassle. once i chose what i wanted i was able to take it home and show my family. it was one of the best car buying experiences i have ever had. i highly recommend this dealership.

Mark Crespo

Jul 2, 2014

I have had nothing but the best results from Eric Wyant and his team. Any issue I have had with my car he has had an answer for. He is always an email or phone call away. When I moved back to OKC I thought I would not have the same customer service that I had before I left but Eric has set my mind at ease. I highly recommend Bob Howard Honda to anyone whether you have a Honda or not.

ScottMWC

Jun 29, 2014

I was looking for a new mini-van and Honda was on my short list. Since I was unsure of which brand to buy they let me take one home for a couple of days. When I returned there was no pressure from the salesman or others to buy right away. The salesman was very patient and told me that I'm spending a lot of money and he wanted to make sure I got the car I wanted. It took me a few days to finally make the purchase. They gave me what I considered to be a fair price for my trade-in, negotiated a nice price on the new car, and the business office respected my decision to forego all the add-ons such as warranty, protection, etc., without any added pressure. All in all it was a pleasant car buying experience. I've had terrible ones in the past so I appreciate the staff at Bob Howard for making this car purchase enjoyable.

Chuck Gibbs

Jun 10, 2014

"One of the best car buying experiences I have ever had. Thank you!!

Kader

Jun 10, 2014

I have taken my 2012 CRV for service since it was purchased, waiting time is to a minimal. Had couple of issues, once I tell the service consultant what the issue is, they would get on it, analyze the problem, come back with the solution and cost. I would give him the go ahead. Have an awesome experience with the dealership and the people at Bob Howard Honda

thantaos705

May 23, 2014

When I was looking for a car I was looking for a care with good gas mileage. Looked on Line and found out that the Honda HF was the car that I wanted. Stopped by Bob Howard Honda to get a price quote to go and see if I could get a loan Kyle Adcock got one for me in a very good and timely manner. The only problem with the car that I wanted was that they did not have one on the lot Kyle Adcock found one for me. I am very happy with my purchase. Kyle Adcock even went over the array of functions of my car when I went to pick it up. This was my best experience in buying a car.

Sadie from Norman

May 19, 2014

Re-writing my review because I don't know if it was ever posted here after I submitted it. Bought an '06 Chevy Equinox from Bob Howard Honda OKC in March 2014. Got the car home, within a week it would not start. Tried replacing the battery, which the dealership was nice enough to pay for. But they would not help me after I figure out a few days later that the battery was not the real problem because my car continued to die. I've had to jump start my car probably 6 times in the first 2 months I had it. It's spent over 3 weeks in the shop. Cried on the phone to a rep at BH because I am a poor law student and did not foresee being stranded all the time/having to pay for repairs- I was told basically told I took the risk buying the car as is. Finally, a Chevy dealership in Norman was able to figure out what was wrong and it was the Onstar malfunctioning and draining my battery. I had them unplug the Onstar since I cannot afford to replace the Onstar module - but that seems to have fixed the problem. All in all, i feel very disappointed and taken advantage of. Not only would my car not start several times, but I also had to incur diagnostic and service fees, along with now not having Onstar as a safety feature.

mdale3

May 19, 2014

I understand that when dealers put their cars online, they price them lower, so you will want to come and take a look at the car....but when a "new lower price" is quote on the site and then they try to tell you the best deal they can do, is $2k more than what is shown on the site........It becomes a scam. This isn't my first bad dealings with Bob Howard, but it will be my last. Needless to say i didn't purchase the car, but today on the site they have removed the original "lower price", but put a price of $500 lower than my offer before i left. I guess they don't have to sell cars too badly, but lucky for me...I don't need their car either. I will shop elsewhere and would recommend others to do the same!

Andrea

May 14, 2014

I previously swore I would never buy a car from bob Howard honda. Several years ago I had an extremely unpleasant experience, so I was leery of looking at a car there. I knew exactly what I was looking for, and found it in the car there. The salesman was very easy to talk to, and accommodated exactly what I needed. Everyone that I spoke to was friendly and eager to help. Every time I needed to text my salesman after the fact, he immediately responded and was very helpful. I definitely have a better view of the dealership.

Charlottethefirst

May 1, 2014

We used the USAA car buying service to get a fantastic price on our new CRV plus Patrick O'Bannon who we have worked with in the past was our salesperson again this time. We could not be more pleased. Jeff in the finance dept was also very good to work with. No pressure by anyone, just friendly, helpful, knowledgeable guidance. LOVE MY NEW CRV and love knowing that when I have questions Patrick will be there for me again like he was with the former car. We feel that not only is the price on the car important but service AFTER the sale is huge. Thank you for such a great buying experience.

BeeAych4Me

Apr 11, 2014

I recently had my 2004 Honda Accord serviced at Bob Howard Honda, Edmond OK. The car was purchased brand new at a Honda dealership on NW Expressway in OKC. I'd routinely returned to THAT dealership for routine/scheduled maintenance of my Honda..before trying Bob Howard Honda in Edmond. For me, the change to Bob Howard meant I didn't have to travel so far from my home in Edmond to get my auto serviced.I was recently having trouble with my Honda's charging system and was able to make a next-day service appointment with Bob Howard Honda. "Matt" Davis was most helpful in scheduling my appointment over the phone and giving me clear-cut instructions for an after-hours drop-off of my auto at their dealership. After the repairs were done & explained to me, the Manager (Eric) informed me that they'd found a couple problems that I'd probably want to get repaired before too long. He was right! I'd been noticing droplets of fluid in my garage after parking the car, but thought it was from repairs I'd had on my transmission a few months ago. Luckily for me, the mechanic (Jeremy) noticed my valve case was cracked, causing the oil leak..and that the valves were in need of adjustment. I brought the car back to Bob Howard Honda 2 days later for those repairs to be done. Everything went smoothly! I've had no problems with the service repairs since. Each member of the Bob Howard Honda team that helped me during those two repairs was awesome! From the Service Advisor, to the mechanic, to the receptionist(s), to the Service Manager. Even the Parts technician greeted me and asked if I needed any assistance (while I was waiting to pick up my Honda).I don't have a problem at all recommending Bob Howard Honda's Service Department to others, based on my experiences. They've managed to keep this new customer's 10-year-old Honda in great shape recently..and that's what it's all about for me! The Service Advisors, in particular, have awesome customer service skills! I appreciate when a dealership mechanic finds any additional concerns under the hood of my auto. Helps keep me and my family road-safe!

Payamrad

Mar 18, 2014

I appreciate your company and your salesperson Mr. Ben that persuade me get car with a good finance. I'd be happy to sent my family and friend to your company

Nimrod24

Feb 21, 2014

Greeted quickly and courteously. Salesman understood the car and took the time to find out what we were re ally looking for instead of pushing us to something we did not need. I would recommend Russell and Bob Howard to anyone who asked.

Cat Lovers

Feb 20, 2014

Everyone we dealt with at Bob Howard Honda was competent, friendly and helpful. Our experience resulted in our purchase of the exact car we wanted at a very fair price. Marcus Harbin made the whole experience enjoyable and pleasant.

Meyerinski

Feb 6, 2014

My story begins with an Internet search for a quality used vehicle and a reliable dealer. Bob Howard's Certified Honda lot had one vehicle I was particularly interested in. From the Internet webpage, central receptionist to the salesperson and business manager, I felt I was well taken care of. Honestly, any of my concerns were addressed in a positive and timely manner. I kept my 1995 Honda Odyssey and just bought a 2011 Odyssey. Many thanks, Bob Howard Certified Hondas!! John Meyer Oklahoma City, OK U.S.A.

1mathom1

Jan 30, 2014

Low pressure sales presentation from both sales rep as well as the F&I man.....appreciate that. Took all the time needed to show the car and explain the features.

csmwhitt

Nov 5, 2013

Sales associate and finance man were very friendly and helpful. We especially enjoyed dealing with Prince as he was not "pushy" or overbearing and was knowledgeable about the automobile. He went out of his way to let my wife drive the exact car she wanted.My reason for rating two questions with a score of 4 is when we first came into the dealership earlier in the afternoon, NO ONE came to ask if they could help us. We walked all around the showroom and not a single salesperson asked if we needed assistance which was really odd for a car dealer. We actually had to go find someone and ask for assistance; then that person had to go find a sales person. When we came back to the dealership that evening to pick up her new Honda Accord and sign the paperwork, no one offered to show us the service and parts departments or explain to us the service processes. No one asked if there was anything we wanted in the way of accessories for my wife's new car.

toolmanty

Nov 5, 2013

My wife and I were very impressed with our experience at Bob Howard Honda, our sales person John Perner was very knowledgeable and helpful with out being to pushy. (a top shelf salesman!) and the rest of the staff we interacted with were great too. We really like our new Honda Accord EX L Nav, we would highly recommend John and Bob Howard Honda.

MelSP

Oct 18, 2013

Our 2004 Honda Pilot that we had purchased new from Bob Howard had been totaled in an accident and we reluctantly had to shop for a vehicle to replace it. We had gone to Bob Howard on line to look at prices and we were contacted by Jeremy and Deborah. I had met Jeremy several years ago at the dealership and he was just as friendly and helpful as he had been in the past. When we arrived at the dealership Jeremy greeted us and introduced us to Vladimir DelBosque who is one of their new salespersons. We had been to several dealerships prior to going to Bob Howard and although Vladimir was new, he was by far the most pleasant and well informed salespersons that we had dealt with.We ended up purchasing a 2013 Pilot and we could not be more pleased by the service that we experienced. Our new car was ready when they said it would be and Vladimir took the time to make sure that I understood how to work the navigation and Bluetooth and even loaded my phone contacts to the car. Buying a vehicle can be a tedious process and we have experienced our share of less than professional salespersons and service. Although there is a Honda dealership less than 5 miles from our house we decided to buy from Bob Howard because of the professionalism of Jeremy, Deborah, and Vladimir.

MikeMC

Oct 11, 2013

I walked in to BH Honda in immediate need of a vehicle. My car had been totaled and my rental was runnung out soon. Steve worked tirelessly with me answering all of my questions and making me feel very comfortable. I was treated with great respect and the process was very low pressure and actually enjoyable. I walked away with an awesome Accord EXL. Steve was extremely knowledgable and patient. One of the best car buying experiences that I have had.

buyer cheated

Sep 10, 2013

Bought a car, next day I had it in the shop. I called Bob Howard and they didn't get back to me until 2 days later. They then said they would only look at it, which I could have done basically anywhere. They said they would not fix it or do anything about it. Worst dealership I have ever had contact with. Will never buy another car there and will encourage others not to buy their cars there as well. Will go to great lengths to make sure they do not get good business. Terribly disappointed.

Lady

Aug 28, 2013

The buying process went very smoothly, and we appreciated the staff's assistance without being overly pushy.

"Shahin Asghari Ghavidel"

Aug 8, 2013

The staff was very friendly and helpful. I felt that the salesman Victor Brown was very honest and reliable in the information he provided me. The car was ready to be picked in a very timely fashion and I am very satisfied with my purchase. These people are Great!

Samantha

Aug 7, 2013

Russell was very knowledgeable about the vehicle and was very helpful and accommodating.

Chloe

Aug 6, 2013

The sale went very smoothly. They are very polite at Bob Howard Honda.

Nancy

Aug 6, 2013

They have awesome customer service at Bob Howard Honda!

RBB

Aug 6, 2013

I visited 4 times. No pressure, bought when I was ready. Great sales team compared to others I visited.

James

Aug 5, 2013

Best car buying experience in 40 years of doing so.

Mike

Aug 5, 2013

Buying a civic was delightful here at Bob Howard Honda!

Carl

Jul 22, 2013

They were very good, no pressure at Bob Howard Honda.

David

Jul 22, 2013

Prince was knowledgeable of the vehicle, direct in his approach and a pleasure to work with.

Paul

Jul 22, 2013

Ben got us the car we wanted and answered all our questions.

Trentsj

Jul 21, 2013

They push you to make a purchase and don't make any effort to come down on price. They lie what there giving you for a trade in. The finance depart force you to buy all the extra packages they have to offer.

David

Jul 18, 2013

We've recently bought our 4th vehicle from Bob Howard Honda - we're the proud owners of a Civic CNG and a Ridgeline. Always great with service, prices, and most importantly have always been very, very flexible with our schedules when it came to taking care of paperwork. We've never felt any pressure to do anything at any time. Our salesman was Ben and he has been exceptional every time. Also, when our boys we're ready for school cars, we brought them to Bob Howard and hey helped my boys find good vehicles within their budget. I recommend these guys any day!

Bassam

Jul 16, 2013

Sales rep was excellent, trustworthy, friendly, helpful.

Denny

Jul 16, 2013

This is to let you know I was completely satisfied with the way Adam and Brownie handle the purchase and financing of our new CRV. Adam has already checked on us both on the phone and in writing to see how things are going. I would give these two individuals nothing but perfect scores in the purchase and time spent at Bob Howard Honda.

Scott

Jul 16, 2013

Staff was courteous, friendly and helpful. They made for a pleasant buying experience.

Sonja

Jul 16, 2013

Russell was our salesperson and we got excellent service. We liked him a lot. He was helpful, polite, but not pushy.

AngB

Jul 15, 2013

Bob Howard Honda provided me with Excellent Service and Sales!

Chris

Jul 15, 2013

Victor was knowledgeable, helpful and great to work with

Dana

Jul 15, 2013

Adam was amazing and my entire purchasing experience was above my expectactions. I am a loyal customer and have only good things to say about my purchase.

Jenn

Jul 15, 2013

My car salesman went above and beyond to help. He made the experience enjoyable.

K9 Mom

Jul 15, 2013

I've purchased a new and used from Bob Howard Honda. Highly recommend

Marde

Jul 15, 2013

Purchased my 1st Odyssey in 1999 still drive able but decided to look at a used or new model. Low pressure sales allowed us to consider our options without hassle. We decided on a new purchase great deal

Steve

Jul 15, 2013

Great salesperson-Great product-Am excited about my first Honda-Really wonderful experience.

Rick

Jul 11, 2013

We were 100% satisfied with our experience throughout the entire process. Russell handled himself very well...he answered our questions, did not pressure us and allowed us to make our own decision. Chase is a true professional...Bob Howard is lucky to have someone with his talent. I was very impressed with how he handled the entire process. You would be served well to make sure you hold on to that individual. This is the second car we have purchased through Bob Howard. Our first was an Acura RL back in 2005. Both experiences were first rate. You have earned the right to get our business in the future.

Judy

Jul 10, 2013

Steve is the right balance of helpful and trust, but not overly high pressure.

Cindy Radford

Jul 9, 2013

Sales personnel are friendly and do not try to talk you into anything you do not want.

HJ

Jun 29, 2013

Great customer service. We asked about pricing online and had a quick response. Russell our salesperson knew all about the Honda Accord. He helped us get a fair trade in and a good price on our new car. The General Manager Dennis also personally helped us get the final details worked out to our satisfaction. He even called the next day to make sure we were happy with our new Honda and wanted to make sure we did not have any further questions.

Willie Hill

Jun 5, 2013

As a first time buyer making payments, I understood what I was up against. However, the finance manager made sure to treat me as if I was a complete idiot and refused to work with me at all, not real negotiation at all. Just steered me to the car he thought I should have, while offering me the highest possible monthly payments. Tried to sell me a car for 2 years older than the one I wanted for the same price, and the one I wanted had hail damage. It was unfortunate. Had he tried to work with me and not tell me what to do with my money and time, he would've made a sell. It would have been nice if he treated me like a buyer and not some desperate dumb college student. My current car still drives just fine and needs some basic repairs. I'm not at all desperate and I will take my time looking for anything anywhere but this dealership. Thanks to my full-time job with benefits, I'm able to walk and I no longer have to "crawl" as he suggested I do.

Dave

May 22, 2013

I had a outstanding experience with Ben at Bob Howard Honda on Monday. I had been shopping for a Civic at several other dealerships over the past couple months. Ben greeted me quickly and was very attentive to my needs... I would recommend Ben to my friends and family... Ben personally delivered my 2013 Honda Civic Ex to my home. If you are looking for a Honda don't go any further... go see Ben at Bob Howard...

Lisa G

May 8, 2013

Creighton was AWESOME to work with! He made sure I was well taken care of. I promise I would not have bought "new" but he made it easy and simple!!

RS_Rider158

Nov 30, 2012

I purchased the 3 year extended warranty only because the finance guy used it against me. After refusing it, I was told that my interest rate would be lower if I purchased it. He also told me I had 60 days to cancel for full refund. I took the contract into the dealership about 45 days later and asked to cancel, only to find out that it was 30 days and lost out on $250 the first month. I received no help on how to cancel the extended warranty contract. The only "help" I received is I was told I could cancel the contract from home, I just had to mail a signed part of it in. So after driving 40 miles back to my house, I call the Motorist Assistant Plan (the name of my extended warranty contract) only to find out that THE DEALERSHIP has to be the one to cancel the contract!! I feel ripped off, cheated, and lied to. To top it all off, the Honda Element they sold us alignment was all out of whack. When I called and asked if they could fix it, I got the cold shoulder and never received a phone call back. I'm dissapointed with Bob Howard Honda.

minivan mom

Feb 17, 2012

I had a very pleasant experience at bob howard honda. The salesman was not pushy and seemed honest. They had a play area for kids which was nice while waiting on paperwork.. that was the 1 bad part. I was paying cash, but had to wait 2 hrs to get the paperwork done and finally drive away. Other than that, GREAT!

Dragongirl

Feb 5, 2012

I bought a new Honda Civic from this dealership. Generally speaking,it was a very good experience. The salesman,Justin, was great and helpful. He called me several times even after the sale, asking if I had any questions. Great experience. Thank you!