BMW of Wichita Falls reviews

733445

Oct 2, 2016

The working relationship I experienced with Chris Emery was enjoyable. After the lease was consummated, the instructional time with Tyler was especially beneficial. The only experience I had after driving the BMW that I wish I could change is the color of the instrument panel after dark. I wish I could change the color from orange to some other color, like green or white.

Heidi

Sep 20, 2016

I knew the car I wanted and I was prepared to go to Dallas to buy it, but I didn't need to! Patterson BMW was WONDERFUL to work with. Chris Emery was my salesperson and he was excellent from start to finish. Very professional and helpful. I am so glad I was able to buy a car locally and support the local economy while getting the very best dealership experience I've had in a long time. I feel confident I got a fair deal and I know I will buy from Patterson again.

Jon

Sep 11, 2016

I worked with Kendrick Jones to purchase a CPO BMW they had on hand. Buying the vehicle was a very smooth and reasonable process, including some fun test drives. A professional staff gave me confidence that the dealer/brand would have my back down the road.

Wcl061088

Sep 9, 2016

Best experience ever buying a car........ and I by cars about every two years. Ms Speer is totally professional 100%.... will buy my next car from her and your dealership no matter where I'm stationed!!!!

BC

Aug 22, 2016

I had an excellent experience in dealing with Chris Emery. I bought a new 2017 BMW X5 with factory pickup. I'm going to do that pickup this coming weekend.

Ychenault

Jul 26, 2016

My experience with the staff at Patterson's BMW was amazing. The staff was very knowledgeable and professional. The best car buying experience I have had.

Geaux123

Jul 13, 2016

Second BMW purchase for us. Chris and all were great the first time so it seemed natural to return. First purchase was for wife, Z4 coupe. I purchased a 2013 528I. Did everything I asked of them. Made the purchase comfortable.

NurseCranford

Jul 10, 2016

Kendrick was so helpful with the purchase of our new BMW X5. He was very patient and helped us to review all of our options before making a decision on which car and leasing versus buying. I would highly recommend him and Patterson's Auto Center.

Fr4nktheT4nk

Jun 16, 2016

Go see Tyler C. before you do anything else. His expertise is unparalleled, I was working with another dealership and Tyler earned my business even before he quoted me a better price. No pressure sales, he won't sell you anything you don't want or need, which in turn puts you at ease to make sound decisions. He was also willing to work around my schedule, it's those little extra efforts that truly make the difference, a truly painless experience. Purchase from Tyler and BMW of Wichita Falls with confidence!!!

Vincent33

May 30, 2016

We recently relocated to WF from Houston - we've brought and sold Mercedes , BMW and Porsches for over 30 yrs - never had any problems -Service was always outstanding! In fact , we just purchased 2017 911 from Porsche Plano ( Collin) - every aspect of the transaction was smooth - I highly recommend- My husband went to the local dealership to trade our 2013 for 2016 - He was assisted by Chris - Chris stated the dealership would need to deduct 2000k off our trade due to the airbag recall . It was the first I ever heard of it - I contacted the service dept - who informed me that's no true - BMW was standing behind their customers - I contacted the GM (Todd) who tried to tell me Chris must be misinformed - no he was caught in a blatant lie - I can't imagine how many other innocent people he's stolen from - The GM (Todd) stated he would remedy the situation - I never heard from him - he's obviously involved in the fraud - they lost our business -Go to Dallas or FTW - this dealership is full of crooks - I sent a letter to BMW about the deception and lies - hopefully BMW pulls the franchise - they're ruining their image !