Bill Luke Fiat reviews

Kimberly

Nov 11, 2016

Eric Strecker was our sales specialist. He was so nice to work. He made sure everything was ready to go after we test drove the vehicle so signing documents and completing the deal was very simple. We had a good buying experience at Bill Luke and Eric was a big part of the reason why. Thank you!

Jesse Heredia

Nov 9, 2016

Micheal helped me get my car here and it was my first time getting one! After a long search for the car i wanted i found a very amazing price at Bill Luke Fiat for my 2014 Honda civic. I saved about $5000 dollars by going to them and my man Micheal helped me get the loan i needed. Not only that i got it by myself! I am very happy i chose Bill Luke for my car purchase and very well will go back!!

Saleem S.

Nov 6, 2016

James Woods was my salesman and he was excellent. I've visited the dealership several times in the last few months and he's always helpful and patient with me. I had an idea of what I was looking for and told him where I wanted to be price wise. Once I was ready to purchase, I was in and out in about 2 hours. It was a great experience and I'll definitely be back to purchase from James and Bill Luke Fiat.

Josh Goguen

Nov 5, 2016

Tony Cole is a great guy, helped me get a car at a cheap price. The dealership is very friendly and don't try to screw you over!

McKinnley

Nov 2, 2016

I had been looked at vehicles online for months. Every time I would find a great deal on a vehicle it was at Bill Luke Fiat. When I went down there, I wasn't harassed at all by salesmen. In fact, their salesmen, Shawn Hucko, was fantastic! Not one time during my buying experience did I ever feel pressured into adding features or looking at a more expensive vehicle then what I was there to see. They stayed true to everything they said that they that they would online and in person, plus the test driving and buying process was a breeze. Best car buying experience we have had yet!

Kinnley

Nov 2, 2016

I had been looked at vehicles online for months. Every time I would find a great deal on a vehicle it was at Bill Luke Fiat. When I went down there, I wasn't harassed at all by salesmen. In fact, their salesmen, Shawn Hucko, was fantastic! Not one time during my buying experience did I ever feel pressured into adding features or looking at a more expensive vehicle then what I was there to see. They stayed true to everything they said that they that they would online and in person, plus the test driving and buying process was a breeze. Best car buying experience we have had yet!

AZ fan

Oct 30, 2016

Loved the no haggle price for a used vehicle! No gimmicks, friendly, and straightforward. Bud gave us great service and took the time to answer all our questions and help us set up our Ford sync.

MrsMargie

Oct 28, 2016

We bought a used 2014 Lexus on 10-27-16 and worked with Adam West at Bill Luke Fiat and cannot say enough nice things about him and the dealership. He was Friendly, Knowledgeable, Patient and Never pushy, and never tried to over sell us. He made us feel very comfortable and just fantastic to work with! We will definitely buy from Adam and Bill Luke again! We feel very comfortable referring our friends and family to Adam as well!

Diedre

Oct 26, 2016

I had no intention of buying a car this weekend....famous last words! Our salesman Tony Cole was wonderful. We told him which cars we wanted to test drive and after each one the next car was already upfront waiting for us. There was no pressure and we felt we got a great deal on my dream car. Thanks Tony!

Kat Durnil

Oct 24, 2016

After having a poor experience earlier in the day with a lot of wasted time and still no car to show for it, my husband and i decided to drop into Bill Lukes fiat. We were met at the door by our sales person Kevin Landers. We told him briefly what we were looking for was two cars to purchase and a few details of amenities in the cars. He was a great listener and quickly opened the computer and efficiently helped us pick out a couple cars for us to look at. We were looking at cars within our requirements and price range within 20 minutes of walking in the door. Kevin was fantastic to work with. I appreciated his ability to listen and find the cars we wanted. We left that same night the proud and happy owners of a Hyundai Santa Fe and a Nissan a Sentra . I would highly recommend asking for kevin for any car needs you may have. Thanks for a great experience.

Phyrefaire

Oct 24, 2016

After having a poor experience earlier in the day with a lot of wasted time and still no car to show for it, my husband and i decided to drop into Bill Lukes fiat. We were met at the door by our sales person Kevin Landers. We told him briefly what we were looking for was two cars to purchase and a few details of amenities in the cars. He was a great listener and quickly opened the computer and efficiently helped us pick out a couple cars for us to look at. We were looking at cars within our requirements and price range within 20 minutes of walking in the door. Kevin was fantastic to work with. I appreciated his ability to listen and find the cars we wanted. We left that same night the proud and happy owners of a Hyundai Santa Fe and a Nissan a Sentra . I would highly recommend asking for kevin for any car needs you may have. Thanks for a great experience.

Jim Topper

Oct 22, 2016

Bill Luke Fiat is awesome. Honest pricing WITHOUT add-ons. John asked how he could help me and I said I came for the no BS pricing. He said that's exactly what you're going to get. He was right. Fantastic experience from start to finish! Thanks. I'll buy again. Jim

Adam M

Oct 19, 2016

Was shopping for a car a month after discharging ch7. I dealt with Erik Strecker and he took his time fitting me in what car I wanted. He never rushed or imposed his opinion. He simply kept showing me different vehicles til I found the one I liked. Then it was off to Chip in finance to sign docs. Chip was awesome didn't shove anything down my throat. Was able to get me a good rate and I will be back when I am ready for a new vehicle. Thank you Erik Strecker and Chip

Adam Martinez

Oct 19, 2016

Was shopping for a car a month after discharging ch7. I dealt with Erik Strecker and he took his time fitting me in what car I wanted. He never rushed or imposed his opinion. He simply kept showing me different vehicles til I found the one I liked. Then it was off to Chip in finance to sign docs. Chip was awesome didn't shove anything down my throat. Was able to get me a good rate and I will be back when I am ready for a new vehicle. Thank you Erik Strecker and Chip

gailf

Oct 18, 2016

I have wanted the Fiat 500 for about 3 years now. The service was fast, efficient and very friendly. I was very short on time and they got the deal completed and I was on my way in less than 3 hours.

Kati Taylor

Oct 17, 2016

I had a great experience buying a jeep from Bill Luke Fiat in Tempe. Nick Rasmussen took great care of us, from the moment we walked in until the moment I drove off in my new car. They helped me out with financing and he was there to answer every question I had. He went above and beyond to make the deal as easy and quick as possible. I will definitely be recommending Nick and Bill Luke Fiat to my friends and family.

tempetommy

Oct 14, 2016

All contact, internet, phone, were nice positive, friendly. Arrived at dealership met with John Swan, very nice man introduced me to my sales specialist Adam West. Made transaction as easy as possible, and I would recommend to friends and family this dealership and would do business again if needed.

MarcG

Oct 13, 2016

I recently purchased my second used vehicle from this dealer. I like the one price no haggling approach as the vehicle prices are very very reasonable. My salesman, James Woods was awesome!

Sandra H

Oct 13, 2016

I had a nice experience with purchasing my used car at Bill Luke Fiat . With me not being prepared to buy my car , I'd say things went smoothly . Everyone was friendly and every time I had a question , my salesman & the finance guy had no problem explaining things to me . I love my carrrrr , I look amazing in it lol thanks guys at Bill Luke Fiat !!

Napili

Oct 12, 2016

I received "Exceptional Service, with the Utmost Respect and Courtesy as well as Above and Beyond Stellar Assistance. As a single woman buying my first used car, these gentlemen: Erik Strecker & Jay Zomlefer, took their time to ensure all my questions and concerns were completely answered. An extraordinary circumstance occurred; that could have cost me a large sum of money. I believe a measure of ethics and motives is how difficulties are handled. Their commitment that customers genuinely experience being valued was an amazingly refreshing experience and a direct reflection of their commitment and integrity to their customers. Thus I want to return with future automobile purchases and share my testimony. I have purchased three cars before in my life and yet never experienced such exceptional above and beyond service. I recommend this dealership to anyone, especially a woman wanting to buy a new or used car.

Yousif Saleh

Oct 12, 2016

My expercience with Bill luke FIat was great. They have a great system and they would do every thing they can to help get the car you want. I would strongly recommend anyone who wants to buy a car to go there and ask for Bud. He's the salesman who helped me out.

Darryl Ratliff

Oct 11, 2016

Shawn and Becky,made my buying experiance a pleasure,and had it handled very well.I had researched the car I wanted,a 2016 Ford Fusion Titanium edition,and found one through Kelly Blu Book,at my price point,in their inventory.Becky Markoff,in internet sales,answered my inquiry promptly and professionally.Being as I didn't have a trade in,I showed up at the dealership,without an appointment,and was taken care of by Shawn Hucko,at her direction.The car that I first drove,didn't quite suite me,but Shawn directed towards another Fusion,that suited me just fine. Being as I didn't trade my other car in for the new car,I had two cars and one driver(me).Shawn ferried the new car to my home,and I took him back to the dealership.I live 41 mi from Tempe,so it was quite a drive.On the way back,Shawn was very informative,concerning all of the new functions of the Fusion,and the tutorial was much appreciated.I really appreciated the extra effort on his part.My hat is off to Chip,the buisness manager who closed out the paper work,he is truely a master of his craft.

Ginny

Sep 30, 2016

Car buying can be very tedious, but everyone was pleasant, professional and earnest. Once I get confirmation of my personal plates transfer and a refund of my car registration over-payment, I will be able to say this was a thorough success and 5 stars!

Happy Customer

Sep 30, 2016

Just bought a used car from Bill Luke Fiat and had a great experience. Our sales associate, Tony Cole was patient and helpful with our decision making process. We looked several months for the right car for our family and Bill Luke Fiat had the best pricing around. With their great pricing the offices were busy and lots of sale were going on even though we were there mid week.

Ginny

Sep 30, 2016

Car buying can be very tedious, but everyone was pleasant, professional and earnest. Once I get confirmation of my personal plates transfer and a refund of my car registration over-payment, I will be able to say this was a thorough success.

RaeAnn

Sep 29, 2016

I was very pleased with how friendly and helpful everybody was, especially Shawn Hucko. He made the car buying experience painless. With his great help buying this car was stress free.

Tara

Sep 28, 2016

I just purchased a car from Bill Luke Fiat and wanted to praise my sales associate James Woods. He was very friendly, knowledgeable, flexible and quick with responding to my phone calls and questions (My car buying process lasted for about a month due to my indecision). James truly seemed to care about making me happy in the end and was an advocate for me when it came time to "negotiate". I began my car search at Bill Luke Fiat, liked the car and was unable to negotiate a deal the first time around. I visited several other dealerships, worked with other sales associates and was not thrilled with my experience. Many of the cars at the other dealerships were not as neat and well maintained as they were at Bill Luke, and the other sales associates were pushy and obviously out to make a dollar. After doing my research and checking out other cars I returned to Bill Luke and began working with James for a second time. When I made the call to tell him I was again interested in the car he was on it. I would recommend James to anyone looking for a car. I only gave it a 4 star because of a few of the dealership quirks as mentioned in other posts. I am thrilled with my car choice, and would likely have gone in a different direction had James not been so great. He made the process very easy, we will go back to him when we need another car.

Jiacheng

Sep 27, 2016

I was helped by James Woods! He got me into the car I wanted and gave me all information I needed. He didn't try to sell me on other models and paid attention to exactly what I wanted. He was so friendly and did any thing he can do to help me. Thanks Bill Luke to help me find my favorite car.

ToddF

Sep 24, 2016

Our sales contact Tony was extremely friendly and accommodating. We had our 3 kids in tow and the played and watched kids shows in the waiting lounge while we bought a great new car.

Erica

Sep 23, 2016

I was helped by Bud Thomas! He got me into the car I wanted with no issues at all. He didn't try to sell me on other models and paid attention to exactly what I wanted. The process was quick and east and I am absolutely in love with my car! Thank you Bud!!!!

Jay24

Sep 23, 2016

Such great customer service and very helpful! I was not pressured into buying anything and Bud Thomas was very informative! I definitely would recommend Bill Luke and Bud Thomas to my friends and family.

JBLopez2929

Sep 19, 2016

A huge thank you to Erik Strecker of Bill Like Fiat. I had the best car buying experience I've ever had. He was knowledgeable about the cars, helpful, and honest from start to finish! The process was painless, and I was in-and-out of the dealership in 2 1/2 hours! I've already referred 2 family members to him, and I purchased my car yesterday.Thank you Eric!

Natti

Sep 14, 2016

Went in 9/13/16 with specific vehicle in mind-came out a few hour later keys in hand! Staff was beyond helpful! Worked with Daniel Uyematsu & finance manager Jay Zomlefer. Both gentlemen made this a great experience. Thanks Bill Luke Fiat!

Scott

Sep 10, 2016

John "from Jersey" McCready helped my wife and me with the purchase of a 2016 Ford Explorer Limited. He was personable, funny, and a pleasure to work with. it was one of the better car buying experiences I've ever had. John was honest, very knowledgeable about the vehicle (despite it being a Ford in a Fiat dealership), fun to deal with!

Scott Nitschke

Sep 10, 2016

John "from Jersey" McCready helped my wife and me purchase a 2016 Ford Explorer Limited. John was OUTSTANDING! Helpful, personable, and most importantly, honest. . . . John helped make our vehicle buying experience painless and, i hate to say it, kind of fun!Thanks John!!

mrpibbabe49

Sep 1, 2016

I bought my car back in February (maybe end of January) and when I was about to leave the lot, I noticed the wrench light was on. I told the salesman (who was sitting right next to me) and his response was "oh yeah that's okay they probably just forgot to turn the light off, they are really busy right now so I'd suggest calling and bringing it in another time to get that turned off." A couple of weeks later, I went onto their website to schedule this appointment, I never got a call back. My mindset is that if it's just a light that needs to be turned off, I'm not going to make it a priority to get my car in because I'm already very busy. So when my oil light came on last week, I called to make an appointment for that and noted that I'd like for the wrench light to be turned off as well. They told me I had to go to Kia (a completely different dealership) to get this fixed since my car is a Kia. So I took it to Kia and get a phone call from the service man saying that the check engine light is on because there is a broken auxiliary battery temp sensor due to someone breaking it while installing the battery. I immediately said okay I'm going to call Bill Luke because I have not touched that battery since I got the car it must have happened before I bought it. After speaking with the general manager (Steve) he was not helpful or sympathetic what so ever. I told him what happened and he said because I waited "8 months" to get this checked, there wasn't anything they could do about it. I told him that had I known something was wrong I would've taken it in immediately but since his salesman told me it was okay, I didn't make it a priority. He kept saying it was the customer's fault (me) for waiting that long to get it checked. I then asked him if I was understanding correctly, his salesman sold me a car with the wrench light on, told me it was nothing and it just needed to be turned off and now that I find out something is actually wrong with it they won't do anything to make this right. He continued to repeat himself saying that it's been "8 months" and I shouldn't have waited that long to check. This is the worst customer service I have ever received, and when I bought my car and my fiance's car the next weekend from them they can't spare the money to make something right that they did wrong? I'm completely outraged and will NEVER refer them to anyone or go there again.

Melissa

Aug 31, 2016

I bought my car back in February (maybe end of January) and when I was about to leave the lot, I noticed the wrench light was on. I told the salesman (who was sitting right next to me) and his response was "oh yeah that's okay they probably just forgot to turn the light off, they are really busy right now so I'd suggest calling and bringing it in another time to get that turned off." A couple of weeks later, I went onto their website to schedule this appointment, I never got a call back. My mindset is that if it's just a light that needs to be turned off, I'm not going to make it a priority to get my car in because I'm already very busy. So when my oil light came on last week, I called to make an appointment for that and noted that I'd like for the wrench light to be turned off as well. They told me I had to go to Kia (a completely different dealership) to get this fixed since my car is a Kia. So I took it to Kia and get a phone call from the service man saying that the check engine light is on because there is a broken auxiliary battery temp sensor due to someone breaking it while installing the battery. I immediately said okay I'm going to call Bill Luke because I have not touched that battery since I got the car it must have happened before I bought it. After speaking with the general manager (Steve) he was not helpful or sympathetic what so ever. I told him what happened and he said because I waited "8 months" to get this checked, there wasn't anything they could do about it. I told him that had I known something was wrong I would've taken it in immediately but since his salesman told me it was okay, I didn't make it a priority. He kept saying it was the customer's fault (me) for waiting that long to get it checked. I then asked him if I was understanding correctly, his salesman sold me a car with the wrench light on, told me it was nothing and it just needed to be turned off and now that I find out something is actually wrong with it they won't do anything to make this right. He continued to repeat himself saying that it's been "8 months" and I shouldn't have waited that long to check. This is the worst customer service I have ever received, and when I bought my car and my fiance's car the next weekend from them they can't spare the money to make something right that they did wrong? I'm completely outraged and will NEVER refer them to anyone or go there again.

Marci-S.

Aug 30, 2016

Great dealership, amazing salesman and fantastic prices! My salesman was Tony Cole and he was such a pleasure to work with. He wasn't just selling me a car for his own gain, but was selling me a car that I would be happy with. He truly cares about his clients happiness and finding them the right car. I never felt pressured. No hard sells. The prices are great and everyone is very friendly. I am definitely coming back the next time I need a new car. I recommend this dealership to everyone. Thank you again Tony.

BB

Aug 29, 2016

After the clutch in my beloved '05 Mazda 3 went out for the third time in two years (I think it was mechanic-related), I decided it was time to consider a new car. Reliability and safety are priorities of mine when it comes to my vehicle, and I just could not justify continuing to put money into my Mazda with it having 130,000+ miles and being 10 years old. (Maybe if I was a mechanic. Those labor charges kill me.)Bruce Mortensen, the sales specialist who helped me, was a kind, thoughtful, and helpful person. I highly recommend him, if you are considering a FIAT or other used car. *beep beep*

Kathleen

Aug 29, 2016

Had the best buying experience EVER. Thank you Adam West and the Finance team!

Kathleen Phelps

Aug 29, 2016

I have to say that my Salesman Adam West and the Finance Manager made this buying experience the best I have ever had. Adam was very patient and was willing to help me find a car that fit my needs. Also not once was he trying to push me into something I didn't want. I definitely recommend Bill Luke FIAT for anyone who is looking to buy a car without the stress of pushy salesmen. Thank you All at Bill Luke FIAT!

Alexis and Patricia Odle

Aug 25, 2016

Bill Luke and Paul Minter made buying a car a pleasurable experience for daughter and myself. Thank you!

JakeW

Aug 25, 2016

The Bill Luke Fiat dealership has a huge selection of cars, which is great when you have a very specific range of features that you're looking for in a used vehicle. Bruce Mortensen was able to show use several vehicles meeting our requirements, and also answer all the questions we had without needing to go back and research each thing. He was also great with our four month old, who was having mixed emotions during the afternoon of car shopping.The paperwork process was also great, as Jay Zomlefer helped explain all of the financing forms that go along with the purchase. We walked away with a great deal and a well-priced service plan, which we weren't going to consider until we saw how much value we will get out of them.Would definitely recommend checking out these guys.

Dave the milkman

Aug 22, 2016

We had a great experience purchasing a 2015 Nissan from you on Sunday 8/21/16.Our salesman was Tony Cole and he could not have been nicer. I was there helping my daughter with her first purchase of a car. Tony was funny and informative and made her feel at ease. The deal was also very fair and we got a great car. Thank You Tony!!

mollybear7

Aug 21, 2016

We had a great experience working with Tony! He got us a great price, did not hassle or pressure us to make a decision or buy quick, and was very kind and pleasant to work with! Would definitely purchase a car from there again.

Vif Goodrich

Aug 21, 2016

My old car died unexpectedly, so I had to buy a new car & take on a payment under duress. I was also home sick from work the day my search began online.I knew I wanted a Fiat, having researched their dependability, but had no idea where to go & get one, other than the Tempe Auto Plex was just down the street from me.I contacted several dealerships with Fiats that were only a few years old, prior to reaching out to Shawn Hucko at Bill Luke. However, he quickly moved on my inquiry & educated me on the benefits of going with a brand new 500 Pop, due to the amazing warranty. At the end of the day, the difference was only $1500 between the used & new ones, but a huge difference in my peace of mind.Shawn is professional, knowledgable & backs up his belief, that our relationship does not end at the point of sale. I can not even express how lovely my experience was! Not an easy task when I should have been home in bed! I typically dread buying vehicles, but the Bill Luke team changed my line of thinking with their incredible customer service! Would you believe they even introduced me to their Service Dept team, who will be taking care of my maintenance & repairs going forward too? That was a first!I am so excited to have their support to help me care for this adorable car! Thank you Shawn & the entire Bill Luke team, for turning my duress, into delight! And thank you also, for thanking me for my business! I didn't expect that one either!Such a class act~

Azteacher

Aug 20, 2016

James Woods helped us find a great car last weekend. We appreciated his honesty and professionalism. He made car buying a pleasant, no hassle experience and we are so happy with our car and the fair price we paid! Definitely would recommend purchasing here.

Azteacher

Aug 20, 2016

James Woods helped us find a great car last weekend. We appreciated his honesty and professionalism. He made car buying a pleasant, no hassle experience and we are so happy with our car and the fair price we paid! Definitely would recommend purchasing here.

Ernie D.

Aug 19, 2016

Called about a Subaru Forester listed on Auto Trader for 17K. Was told by salesman and a manager that the price was 17K, plus sales tax, doc fee and tags and title, period. Told them both that our previous vehicle was totaled and we were paying for the vehicle with proceeds from insurance. Drove 20 miles from central Phoenix to see vehicle. Drove it, liked it, decided to buy it. We were then told that the price was 17K only if we were financing, but w/o financing the price was 18K. Nothing in the Auto Trader ad specified that financing was required for the 17K price. Very, very misleading. We walked out. Be careful of these guys!

David McAndrew

Aug 17, 2016

The wife and I stopped in at Bill Luke auto plex to look at jeeps. Bruce Mortensen was our contact he is a( keeper) he showed us just what we wanted to see and wasn't pushy like some of the other car dealers. I will be handing out his cards to a lot of people Any cars we buy in the future this will be our first stop

Mr. & Mrs. H

Aug 17, 2016

I bought the 2017 Spider today, and I must say, this was by far the best car dealership I have ever dealt with in my 25 years of car purchasing! They are hones, non nonsense and gave me a better rate than what my pre approval was! Family owned makes all the difference! I will buy my future cars from Bill Luke only! Thank you Ricardo, Tom and Rick:)

Roy jolin

Aug 16, 2016

Jorge Diaz, salesman at Bill Luke, very professional, friendly and I recommend him for anyone looking for a pleasurable car buying experience.

Samantha Martin

Aug 16, 2016

Adam West at Bill Luke Fiat went above and beyound to make my experience the greatest it ever could be at a dealership! After being in an accidnet and searching for a car in California, I came across a car in Arizona at Bill Luke fiat and had to jump on the deal! The staff was very helpful and patient with me and my situation. They new I would have to fly in Sunday to sign then drive the car back home to California. They made sure to have the car serviced, washed and ready for my arrival to ensure a safe drive home ontop of the fastest check out possible. I was in and out of there in the hour! I highly recommend Adam West and the team at Bill Luke Fiat. I will 100% be back in the future. I cant tell you enough how much i love my new car!

Roger W.

Aug 15, 2016

Tony Cole and Michael Castellano were the Sales Specialists that helped me with my recent car purchase. They made the entire process relaxed and without stress. I was originally impressed with Michael's non-pressure approach when I started looking for a different car, and that brought me back to Bill Luke Fiat when I had finished my research and decided they had my next car. Working with Tony was easy and straightforward. He explained every aspect of the deal, and I highly recommended them to anyone looking for their next car. Thanks!

Elisabeth reynolds

Aug 12, 2016

Very nice dealer ship no pressure would recommend to visit the place.

godutch

Aug 12, 2016

They where Very helpful above and beyond made it very easy. No pushing sales people answered all questions will recommend this dealership.This is the place to buy a new or used car.

Danielle and Anthony J

Aug 11, 2016

Bud Thomas was my sales persons and I had a great experience. There was no high pressure sales but honest feedback about the vehicle(s) I was looking at purchasing. The process in general seems to be long and dragged out but with Bud and Bill Luke Fiat, we were in and out in just a couple of hours.

Kevin A

Aug 11, 2016

I was so impressed with the buying process. Our salesman Dan was professional and helpful. I needed the vehicle right away and they rushed the entire process for me. They even put new tires on the vehicle as part of their safety inspection process - they did this after we had agreed on the price/sale. I would definitely come here for my next car

Bryan

Aug 10, 2016

I had a great buying experience with salesman Daniel Uyematsu. I test drove 4 cars and Daniel was super patient and accommodating the entire time. Daniel was not pushy at all and ended up selling me a fantastic Volkswagen with a monthly payment that im very happy with! I saved alot of time by filling out the credit app online ahead of time. I was in and out of there within a few hours. Finance guy Jay Z was a nice guy too. Overall excellent experience. Thanks guys!

Helen

Aug 10, 2016

Tony helped me buy a car today, awesome customer service!

TiffanyP103

Aug 9, 2016

Paul was the nicest car salesman I have ever worked with. He took in consideration of my time and budget to get me the car that I wanted. I would recommend talking to him when you need a new car.

D

Aug 8, 2016

After shopping on multiple sites online, I drove across town to this dealership because they had a used vehicle that fit my needs at an outstanding price. I ended up purchasing. Jorge and Mark were exceptionally knowledgeable, thorough, personable, and low pressure. And, they remained in contact with me via text and calls throughout the process of financing and getting the vehicle ready for delivery. Next time I'm in the market for a used vehicle, I know who to call first.

Peter Santini

Aug 3, 2016

I recently purchased a third family car from Bill Luke Fiat. All have been used. Tony cole made the buying experienced relaxing and actually enjoyable. Couldn't be happier. I will always go to tony first.

VickyB

Aug 3, 2016

Super car buying experience with Tony Cole! We needed a vehicle to tow behind our RV and saw one on Bill Luke Fiat's website that would work perfectly. We called the night before and we were quite surprised that they had the Car Fax report waiting for us when we got there the next morning. Everything went smoothly all the way to financing and delivery. Thank you Tony! We love our new Jeep!

Darlene

Aug 3, 2016

We worked with Kevin Landers at Bill Luke Fiat. He was great! Using our pre-determined needs, he quickly helped us identify which car was the best value and thoroughly covered each reason that car fit our needs vs the other available vehicles. We couldn't be happier with our choice. Kevin answered every one of our questions professionally. I would highly recommend this dealership and, especially this particular salesman! Thanks, Kevin.

Stacy Lane

Aug 3, 2016

I just purchased a car from Bill Luke Fiat in Tempe, Az. My salesman, Daniel Uyematsu was very helpful and he and his manager gave me a fair trade-in price for my car and a great price on a beautiful 2015 Honda CR-V. It was a good experience and I highly recommend this dealership.

ChrisTucson

Aug 2, 2016

This is the third car my family has bought from Bill Luke. Our salesman, Tony Cole, is the best! He always takes care of us and looks out for our best interests. What can I say but "the critics are speechless!" . We actually enjoyed our car buying experience as we always do with Tony Cole. We come in from out of town because there is no better deal than dealing with Bill Luke Fiat & used cars and our wonderful salesman Tony Cole. Thank you Tony! And thank you to everyone at Bill Luke for making our purchases such a pleasure. Chris Santini

Djschaef

Aug 2, 2016

This was the best dealership experience I have ever had. A pleasure. I would buy another vehicle from them without hesitation. Friendly, knowledgeable staff, fair prices, and NO high-margin ludicrous addons like overpriced tint or paint protection.

Tony Cole and JZ

Jul 15, 2016

After days and days of going to multiple dealerships, we finally went to Bill Luke Fiat...and I'm so glad we did! Everyone was so nice and there was no pressure put on us! It was a truly a breath of fresh air! Tony took such good care of us, it felt like we were old friends by the end of the deal. I LOVE my new car and will definitely be telling everyone I meet about Bill Luke Fiat!!!! Thank you Tony!!! :)

cherbearj

Jul 15, 2016

After days and days of going to multiple dealerships, we finally went to Bill Luke Fiat...and I'm so glad we did! Everyone was so nice and there was no pressure put on us! It was a truly a breath of fresh air! Tony took such good care of us, it felt like we were old friends by the end of the deal. I LOVE my new car and will definitely be telling everyone I meet about Bill Luke Fiat!!!! Thank you Tony!!! :)

blackkat

Jul 14, 2016

I cannot recommend Bill Luke and, in particular, Bud Thomas enough. He was so cool and laid-back. It took me a week to pull the trigger, peppering him with text questions on a daily basis, yet never once did he push or threaten me (you know, like someone else is about to buy the car, etc.). He always responded in a thorough and timely manner, even drove the car home for me because I was already driving one that I wasnt trading in. The F&I guy was neither pushy nor took up too much of my time (as they can often do), in fact the whole buying transaction went smoothly and took much less time (and pressure) than I anticipated. I would HIGHLY HIGHLY recommend the Bill Luke Fiat dealership, ask for Bud and tell them/him that the Black Kat sent you ;)

Sheila

Jul 2, 2016

What a wonderful experience. Bruce Mortensen was our sales person and he was wonderful to work with. I felt he was really looking out for our best interests. We bought a used car that had been listed on the website and everything about the interaction was honest and straightforward. I don't understand why other dealers can not be as professional as Luke Fiat. Would send anyone to them

JulieF

Jun 28, 2016

I saw a used Lincoln and Cadillac SUV for sale at Bill Luke Fiat thru cars.com that I was interested in. I met with James Woods and we took a test drive in both cars. He was very knowledgeable about the cars, was very pleasant and helpful! My daughter and I enjoyed doing business with him and would highly recommend him and Bill Luke Fiat with their no-haggle pricing policy. Smooth purchase for my new Caddy SRX that I got an incredible deal on! Worth the drive from Wickenburg is what I'm telling my friends!

danm2778

Jun 22, 2016

I purchased a Toyota 4Runner from Bill Luke Fiat in January, 2016. A large reason I purchased here was the helpful and no pressure sales approach. Jorge Diaz was great and continued to help me with a small issue I had with the vehicle after purchase as well. Good experience - ask for Jorge.

Hal

Jun 20, 2016

Erik was awesome, we just happened by and saw a vehicle we l had an interest in and of all the cars there Erik knew all about it. Informative got us int and out with a new set of wheels. it was great. HW

Steve M.

Jun 20, 2016

Great place, best car buying experience in 40 years. No pressure, got a great deal, whole buying process after we made a deal was about 1 1/2 hrs to complete.

Hal D. Wilmot

Jun 18, 2016

Erik was great to work with, had every answer. Awesome experience.

Echo1212

Jun 16, 2016

This was my first car buying experience from a dealership which was nerve racking at first. All the employees especially Shawn made me feel more at ease. Shawn was friendly & listened carefully to what I wanted in a car. He was very knowledgeable and informative when it came to the vehicle & the car buying process. He answered all my questions in detail. The finsnce office was also so very helpful. Dave kept my monthly budget in mind and made it happen. Thank you Bill Luke Tempe for the incredible car buying experience!

JC Phx

Jun 13, 2016

I generally dislike car dealerships, but I just had the best buying experience that I've ever had! My sales consultant, Michael, was wonderful and absolutely adamant that I take as much time as I needed to find just the right car. The finance process was quick and easy. And the prices can't be beat. If you are looking for a car of any type, I would highly recommend talking to Michael Castellano at Bill Luke Fiat. You will not be disappointed!

Steve M.

Jun 9, 2016

Just purchased a 2014 Ford Fusion for my grandson at a great price. John McCready was a great sales person to deal with, no pressure, answered all my questions. Steve the sales manager and Rick in finance were also great to deal with. I've purchased a lot cars over the years and this was by far the best buying experience, I would & will recommend them to anyone who is looking for a fair dealership. The paperwork & financing took less that 1 1/2 hrs. and we were driving home. .

Jojo

Jun 7, 2016

I just want to say this was the best car buying experience I have had. There was no pressure to buy. My sales person and he never tried to push anything, he just listened to what I was looking fir, found it and let me decide if I was ready. Everyone there was nice and helpful.. I left with a beautiful car that was even better than what u though I could ever afford. I would recommend Bill Luke to anyone who is looking fir a great car shipping experience.

Jen

Jun 6, 2016

I recently purchased a used Hyundai Sonata for my daughter that is a new driver. We worked with Daniel, who was very helpful. I would recommend this dealership to anyone looking for a new or used car.

Scott

Jun 5, 2016

First time buying a car from a dealership. Process was smooth and straightforward. I worked with Bruce, he was friendly and knowledgeable. I don't have much to compare to, having never bought a car before, but the experience was good.

jencola45

Jun 4, 2016

Less than a year ago, we purchased a Fiat 500 from James Woods, so when we decided we wanted a 500X, we knew who we wanted to see. We showed up on Memorial Day and found James. He remembered us, which was really cool, as I imagine he meets lots of people in his work. After a test drive, James went through all the features of the car and the specials the dealership was running. We quickly settled on a price for our trade and worked out the financing details. After a brief wait, we met with Chip in finance again, who also handled our paperwork process efficiently. My husband told him that buying a car from Bill Luke Fiat is the easiest process he's gone through. That pretty much sums up our great experience. Great dealership and we love the 500X!

jencola45

Jun 4, 2016

Less than a year ago, we purchased a Fiat 500 from James Woods, so when we decided we wanted a 500X, we knew who we wanted to see. We showed up on Memorial Day and found James. He remembered us, which was really cool, as I imagine he meets lots of people in his work. After a test drive, James went through all the features of the car and the specials the dealership was running. We quickly settled on a price for our trade and worked out the financing details. After a brief wait, we met with Chip in finance again, who also handled our paperwork process efficiently. My husband told him that buying a car from Bill Luke Fiat is the easiest process he's gone through. That pretty much sums up our great experience. Great dealership and we love the 500X!

Teri

Jun 3, 2016

I recently purchased a new Fiat from Bill Luke and would highly recommend their dealership. Our salesman John McCreedy was excellent. He was very knowledgeable and helpful throughout the entire buying process.Even going so far as to drive out to another dealership to pick up the exact car and color I wanted.I would also like to mention Adam West and Steve Sprute for their assistance . Could not have had a better car buying experience.

azpatrice94

Jun 1, 2016

I was very pleased with my experience at Bill Luke Fiat. My salesman Jorge was extremely patient with me and the finance team was upfront and honest. I'm in love with my new car and I would highly recommend them for a first class experience!

Heathyr Atkinson

May 29, 2016

Adam West was a great salesman. I arrived with an appointment to drive a used car they had on site. Adam really listened to what I was looking for and brought the Fiat 500x out to show me based on my needs and wants. I had not seen or heard about this model, but he was very patient in explaining all it's features, even with the late hour. I ended up buying a fiat with the collection I wanted at a different location, but wanted to give my highest regard and praise for Adam with his professionalism and personal touch.

Jimmy

May 27, 2016

My car buying experience was excellent. Jeff Jerde made car buying easy and painless. He is very knowledgible of numerous cars. He is personable and not "Hi Pressure" at all. I was able to leave the dealership without purchasing the car I took for a test drive. Two days later after reviewing other options, I came back to Jeff and he worked a deal that was very satisfactory to both my wife and me. He made sure that we were completely comfortable with the vehicle as well as the price. If you need a car, see Jeff at Bill Luke Fiat!

Paige

May 26, 2016

Bruce helped me out in the process of purchasing my own car and he was awesome! He was extremely helpful and resourceful. They gave me a great deal and didn't hassle me into purchasing add-ons. I had a very good first experience at this car dealership and would highly recommend giving them a shot.

Deb2011

May 26, 2016

I went in to test drive a Toyota RAV4 and had an amazing experience. Nick Rasmussen was my sales specialist and was extremely helpful in making a decision. I have purchased many vehicles in the past and it's usually an exhausting and lengthy process, but I was in and out in less than two hours. There was no pressure and no annoying sales pitch. Instead, Nick gave me some good advice and saved me money on things I thought I would need but didn't . I have never dealt with a sales person that made the experience all about me and not about money. Thank you Bill Luke Fiat and thank you Nick.

Kate Reitinger

May 23, 2016

I had an overall great experience when buying my used Honda Civic from Bill Luke Fiat. Michael started me off by taking me around in the car and by working with me to get the initial paperwork completed. He then passed me to Dan who got my contract and loan taken care of. Both guys were quick, friendly, and not pushy. For my first car buying experience, I felt well taken care of and I didn't feel pressured to buy. Thank you for your help and great service Bill Luke Fiat! I would totally recommend you!

Kristen

May 21, 2016

Adam West was amazing -very patient and understanding. I would recommend him and Bill Luke Fiat to anyone!

bluemoon

May 21, 2016

looking for a tundra. 1st stop,another dealer.very nice crewmax,nice color and great wheels.price was within market value,but their own add on put it a little too high.salesperson was reading off the specs from a paper in his hand,things i already read myself on line.some of my questions he had no answer too. test drive was short, turn right,turn right and back to the dealership.what quality control-windshield had no less than 4 dings,one requiring replacement.so,back to web,and there sits a nice tundra at Bill Luke Fiat. salesman out,James Woods. friendly,no rush,no paper in hand but had all the facts and answered all my questions.test drive was long and enjoyable. no hurry to get back,James would say keep going,get on expressway and check it out. back to dealership,offered refreshment,paperwork was not rushed. he explained everything that i was signing. so of course,the truck was great and we made a deal,even came down on price. it was late evening my arrival,know it was a long and hot day for James,but no muss no fuss no rush.my time with Jay Zomlefer was entirely of paper signing,but just as with James,Jay explained everything and was not entirely all business,talked small talk,laughed.they sold me a quality vehicle but i will see them for my next purchase. will see you on my follow up maintenance.

Aly Kirk

May 11, 2016

My husband and I had a great buying experience at Bill Luke! Our sales rep, Tony Cole, was very nice and easy to work with! Never felt like we were bothering him; he took ample time to make sure we were comfortable and at ease!

JeanetteB

May 11, 2016

Absolutely phenomenal service! Mitch Bialecki was so friendly and he was very knowledgeable about the cars at your dealership. Moreover, he made the process so easy and he was incredibly thorough with the paper work. I will definitely recommend Bill Luke Fiat to anyone looking for a vehicle.

Kathleen

May 10, 2016

This was my first experience buying a car from a dealership, and I must say - it couldn't have been more pleasant. I spoke with Carolyn Choat on the phone to set up an appointment to see a specific car, reconfirmed with her the morning of the appointment that the car was still there, and when we arrived she handed us off to Eric Strecker, who proceeded to spend the next five hours with us, letting us test-drive the car, answering all of our questions, going above and beyond to make sure we had all the information we needed. We arrived at a completely stellar deal (including a higher price for our trade-in than I thought we'd get), at which point we worked with Jay Zomlefer to get the car paid for and our trade-in title handed off. At no point did we feel pressured to buy, nor were we made to feel that selling the car was more important than our comfort level. We're delighted with the 2012 Hyundai Sonata Hybrid we bought, and I will unquestionably return to Bill Luke Fiat and recommend them to everyone I know. Thank you!

Pam Grey

May 10, 2016

Nick Rasmussen, our sales person took very good care of us from the moment he introduced himself. I had been researching a couple of different Lexus models online and decided Bill Luke Fiat had the greatest number of pre-owned options. Nick listened carefully to what I was looking for and suggested a couple of cars which we test drove - finally deciding on the 2015 Lexus RX350 we bought that afternoon. Even though we were one of his first customers, he stepped us quite smoothly through the buying process, negotiated a higher trade-in value for our 2012 Lexus, and even set up our iphones in the Navigational System before wishing us well and sending us on our way. He was truly a pleasure to work with.

C_Warren

May 9, 2016

Yes, we actually had a good experience when purchasing a car. I never thought I would say that. Our salesman, Micheal Castellano, was so patient with me - he gets a 5 star rating. We took over 4 hours to just decide on the car. We got a fair offer on our trade and our used car was a fair price (actually probably more than fair). They were very upfront and I loved that they didn't add on a whole bunch of extra expenses during the financing part of the deal. One of the finance people said he was going to get back to us the next day with an option we asked him to look into. He did not call back, so we left him a message yesterday and we are still waiting today. That is why the buying process and the overall went down to 4 stars instead of 5.

Vanfullofkids

May 6, 2016

Just purchased a van from Bill Luke Fiat. Enjoyed the no hassle/fair pricing buying experience. Bruce was friendly and helpful.

E. Wright

May 1, 2016

Mr West showed me around even though I didn't really know what I wanted. he was very patient. i'm excited about my car! thanks Mr West

archyhat

May 1, 2016

My experience with Bill Luke Fiat has absolutely been the best car shopping experience I've had. Bill Luke Fiat is hands down the only dealership I will go to in the future. Thanks, Bill Luke for making the experience a good one!

Anastasio De La O

Apr 27, 2016

I recently financed a 2015 Fiat 500 with the help of Tony Cole (Sales Specialist) and Jay Zomlefer (Finance Manager) at Bill Luke in Tempe. I highly recommend this dealership! Tony Cole has a great personality and will completely be honest with you. He is a great guy and us willing to help his customers in every way he can. He was able to get me into a brand new car (70 miles) with only 250.00 down and I have terrible credit. Jay Zomlefer is great to work with too. He is the person that makes sure all finances and paperwork is in order. Just remember "no worries" because Jay Zomlefer is at your side.

Frank valencia

Apr 27, 2016

My experience at Bill lukes was remarkable the people there are amazing. I had just paid off my Ford Explorer and was looking at getting another vehicle. After getting my dodge and comparing both experiences I honestly wish I would have came here first . It wasn't even close. I feel like I got screwed to be honest at auto action. They just tryed to push you in any vehicle regardless if it wasn't something you were interested in just to make a sale. When I came to Bill lukes right when I parked I was greeted by Jeff Jerde who helped me off the start. He really made the experience a whole lot easier. Before you know it was test driving what would be my 2nd car a 2015 Dodge Journey. I would recommend everyone out there looking for a new car to stop by here. They have some of the best prices on some amazing vehicles that you just can't beat. If your lucky and see Jeff there make sure you get to him and let him know what your looking for because he is the guy that will get you on the road with the car of your dreams. Can't say thank you enough for everything they did over there for me. I won't be going any else after this experience and I don't plan on this jouney to be my last car.

Mea

Apr 27, 2016

From the moment I stepped on the lot, I knew this would be a different experience. I was treated with respect, shown several cars that fit my needs and really enjoyed the time I spent with the salesman. He understood what I was looking for and explained all of the cars available on the lot. Even though I started looking at cars in October of last year, the saleman was patient, not pushy and let me find a car that fit my personality and budget. I will return to Bill Luke for another car.

Tawn K Makela

Apr 27, 2016

I hate haggling, so I love Bill Luke Fiat! Thank you, James Woods, for a friendly, no-nonsense, pleasant car buying experience. I'll see you the next time I'm in the market for a vehicle.

Tom and Kathleen

Apr 26, 2016

We had a great experience at Bill Luke Fiat - fabulous crew, especially Kevin Landers and Ricardo Downie. Kevin got us educated in a big way, on the car we were considering and Ricardo got the purchase done the next morning very quickly and with a smile on his face the whole time. We'd purchase from them again - for sure! Thank you for the exceptional experience - and of course we love the car. Tom and Kathleen

MC

Apr 23, 2016

We went to the dealership with 2 young kids, so a easy buying process was important. We dealt with Jorge Diaz, who was friendly, professional, and got us through the process quickly.

Jake G

Apr 22, 2016

I had the most amazing experience with Bill luke fiat! I recently bought a 14' jeep grand cherokee from them and had a really great buying experience with them. Becky, the Internet manager, was absolutely wonderful. Our finance guy, Jay, was super nice and not pushy at all. Just made everything super easy. I was an out of state deal so made it particularly challenging to coordinate everything but they were so nice and easy to work with. Was really a pleasant deal all together and we love the jeep!thanks, well done!!!

Jake Gibson

Apr 21, 2016

I had the most amazing experience with Bill luke fiat! I recently bought a 14' jeep grand cherokee from them and had a really great buying experience with them. Becky, the Internet manager, was absolutely wonderful. Our finance guy, Jay, was super nice and not pushy at all. Just made everything super easy. I was an out of state deal so made it particularly challenging to coordinate everything but they were so nice and easy to work with. Was really a pleasant deal all together and we love the jeep!thanks, well done!!!

Cadillac Zach

Apr 18, 2016

Everyone was polite and my wife and I were treated with respect. Tony was great to work with and really listened and cared about getting us into the right car for us. He did not push us to buy a car and made sure he helped us find the exact car we wanted. I would definitely recommend friends and family to buy from here!

The Banayat's

Apr 16, 2016

Our salesman, James Woods, was wonderful to work with! He really took the time to show us all the different vehicles we were considering. He was knowledgable about each Ford Escape, even at a Fiat dealership, which was impressive. He helped us compare the vehicles to each other in order to find the one that is truly best for us. He also made the experience as quick and easy as possible... with me being in my 9th month of pregnancy, I really appreciated his efforts to limit excess walking around the lot! Once we chose our Ford Escape, James made the paperwork and financing process quick and easy. He even worked with us to help us keep our monthly payments where we want them. Overall, the dealership itself is one of the nicest we've ever experienced. All staff seemed professional and attentive, facilities were clean, and most importantly, we never felt pushed, rushed, or uncomfortable. We love our new Ford Escape and will certainly think of Bill Luke Fiat next time we are ready for a new vehicle!

Jennifer

Apr 14, 2016

I purchased a Fiat 500L Easy two weeks ago with Shawn Hucko. I had a very pleasant experience, did not have to spend an entire day haggling and was in and out in a few hours with a car I love! Everyone there was courteous and if you want to have a stress free experience, please go to Bill Luke Fiat and ask for Shawn! They have plenty of used cars (I believe 300+ cars on the lot) so even if you're not looking for a Fiat I am sure you will still drive away smiling in a car you love. I would also like to add to future car buyers, I knew I was going to buy a car, I was pre-approved, knew the amount I was approved for and what my interest rate was going to be. Help yourself by being prepared and it will take a lot of the headache away from the process. That being said, I have only had this car for two weeks, so hopefully a few months down the road I won't be posting about it not running, etc. But as for my car buying experience it was great.

pepper33

Apr 14, 2016

I purchased a Fiat 500L Easy two weeks ago with Shawn Hucko. I had a very pleasant experience, did not have to spend an entire day haggling and was in and out in a few hours with a car I love! Everyone there was courteous and if you want to have a stress free experience, please go to Bill Luke Fiat and ask for Shawn! They have plenty of used cars (I believe 300+ cars on the lot) so even if you're not looking for a Fiat I am sure you will still drive away smiling in a car you love.I would also like to add to future car buyers, I knew I was going to buy a car, I was pre-approved, knew the amount I was approved for and what my interest rate was going to be. Help yourself by being prepared and it will take a lot of the headache away from the process.That being said, I have only had this car for two weeks, so hopefully a few months down the road I won't be posting about it not running, etc. But as for my car buying experience it was great.

Glenn

Apr 12, 2016

My wife and I purchased a 2013 Lexus ES 350 at Bill Luke Fiat on 4/9/16 and we are incredibly happy with our new vehicle. Not only did we get the right car at the right price, but we also thoroughly enjoyed the experience with our Sales Specialist John From Jersey McCready. Right from the start, his ability to assist us without feeling pressured, coupled with his experience, honesty and directness made for an extremely pleasurable experience we wont forget! John fielded all our questions, showed us all the vehicles in the category we were interested in and presented us with the CARFAX for our special one. But that wasnt enough, when we hungry, he even ordered out and bought us lunch. It was also noteworthy to me that the dealership had a huge selection of vehicles and the ones we looked at were extremely clean. Additionally, the dealership was clean and offered an assortment of drinks for its clientele. Our Finance Manager Chip was extremely pleasant (as was everyone else we crossed paths with) and he negotiated a price for an extended warranty that we were comfortable with as well as shopped a good loan for us. I would highly recommend this dealership not be overlooked when you start shopping for your next car!

Don Burke

Apr 10, 2016

Erik Strecker. It was my pleasure to luck out finding him! When you drive up to a dealer, some chase you through the lot, some use the hard sell and some could care less. Not Erik; he just happened to be the guy next in line and I couldn't have been more pleased! No hard sell, so deal-making, just the straight skinny with no fluff or junk on top. A straight up fair deal I'm an older retired guy so this wasn't my first "rodeo". I've bought vehicles new and used but this, at Bill Luke Fiat was the best! I felt a little odd buying a Dodge Ram truck at a Fiat dealer especially as a Ford guy but this was by far, the right choice. If you need a car/truck go to Bill Luke Fiat and Find Erik!

Roxanne

Apr 10, 2016

Michael Castellano was helpful from start to finish. Professional. Not pushy. Friendly and fair.

Ryland

Apr 10, 2016

Bill Luke Fiat was a very pleasant and painless car buying experience (which is rare with dealerships). Their used car selection is very impressive and they have a very wide range of used vehicles (not just fiats). Bruce Mortensen was my salesman and I was blessed with the opportunity of working with him. He was knowledgeable about all of the cars on the lot. I just want to plain out say... he was amazing. He helped me decide on which car is right for me and knew all of the features within the touch screen panel. Very very happy with the experience here at Bill Luke Fiat. Fast forward a week later - My vehicles check engine light came on and I went to Bill Luke Fiat to have it checked out. Bruce was there and he was making sure everything was okay with the vehicle, and asking how I like the vehicle. He was done with the deal and would not benefit from caring about if the car is giving me problems or not... but he did. He remembered my name and just was genuinely concerned. After the vehicle was serviced I saw Bruce talk with the service guy as I was driving away and was obviously asking the man what was wrong with the vehicle. (Just a slight bug with the computer, and needed to update it). If you are going to Bill Luke Fiat, I STRONGLY STRONGLY recommend you to ask for Bruce Mortensen.

don burke

Apr 10, 2016

So I was in the market for a new vehicle; preferably used in a certain class. I let technology work for me this time and spent quite a bit of time researching "deals" online and getting a feel for the market in my area so if I was presented with a 'deal' I had the information to make an informed decision. I specifically did not choose any vehicles for sale at "Friendly Fred's Garden O'Gears and the like. Nothing against smaller non-dealership businesses, I had a trade in that was not upside down (for once) and my wife and I preferred the comfort level of dealing with a traditional dealer. I was not disappointed! Bill Luke is one of the oldest dealers in the Valley. The vehicle I went to look at wasn't quite what I wanted but the "plan B" truck, even though it was more truck than we needed was still in high end of our range. I didn't even make it off the lot during the test drive before I was sold! Erik Strecker, a fellow 1st Armored Div vet was top notch; no hard sell, just the facts. He let the truck sell itself and then presented us with the straight deal. I'm still surprised I didn't dicker at all, having recognized the presentation of a fair deal. For both of us! I am incredibly pleased with my latest experience!

Neil of Phoenix

Apr 9, 2016

The deal was done, I bought the car that I wanted at a fair price, the papers were signed and I had the keys. Myself and my daughters stopped by the dealership to inquire about a little extra thing that was not in the car when i picked it up. A sales rep made himself available right away to help find the item (he was not my sales rep), he explained they work as a team to help the customers. Having not found the missing items, The rep approached the General Manager reqarding my issue. Without hesitation the dealership ordered a replacement of the items for us. While I was very happy with that and fully expected 2-3 weeks of order time, my sales rep called one hour later and said he had driven to the place they ordered from, picked them up and I could come back anytime the same evening to get them. Bill Luke Tempe Fiat had no obligation to help me after the sale, but, they did, and we really like these people and their dealership for the quality of character and service after the sale !

westncats

Apr 7, 2016

My husband and I were extremely pleased at the purchase we just completed with Jorge Diaz from Bill Luke Fiat. I had researched the vehicle thru both CarGurus.com and Cars.com and discovered the vehicle that I wanted was at Bill Luke Fiat. I contacted them thru their Internet Manager and we showed up to see the vehicle in person. We were originally pre-approved thru BofA for financing, but ended up using Bill Luke's financing so we worked with Jay Zomlefer. Both Jorge and Jay made this experience an A+++ for us. We hadn't purchased a used car from a dealership in quite some time. This is one dealership you can be assured works at the highest level of courtesy and professionalism. We are totally thrilled with our purchase. Thank you Jorge & Jay!

RepairmanJack

Apr 2, 2016

Great people, the sales process is easy to understand. They kept me feeling informed and comfortable through the entire purchase experience.

Kathleen C

Mar 31, 2016

Two days ago I walked into Bill Luke Fiat in Tempe, Arizona with the intent of looking at a preowned vehicle I had viewed online. I was not too thrilled about walking into a dealership, as I did not want the vultures to swarm in. Much to my surprise, it was quite the opposite experience. I was greeted by Jeff who was awesome! He was spot on, diligent, professional and friendly. Throughout the whole process I never felt any pressure. I was waiting for a loan approval and interest rate quote from my bank. When I heard the results I was not too thrilled. Bill Luke Fiat not only gave me the loan, they also gave me a great percentage rate; 4% lower than my bank. From meeting the store manager Steve, to the finance manager Joshua, they were all great! The process was actually pleasurable and I would highly recommend Bil Luke Fiat to family and friends. I truly felt it was about making the customer happy, not about the sale. They went above and beyond to make sure that happened. Thanks guys! I love my new car!

Vinny

Mar 31, 2016

From my first inquiry the staff was very helpful and pleasant, Sales associate Mark was helpful and accommodating. Bill Luke's no haggle policy made the process easy and clear. I bought a used car but when it was delivered after signing it looked brand new. The car had a couple door dings that Bill Luke removed as a surprise at no extra cost.

Ubah and said gabaire

Mar 30, 2016

I appreciate the great work and how easy they make my dream come true if it wasn't Erik strecker I wouldn't gt my new car ,he work so hard wih us and give us a lot options he is the best sales specialists i thank him for my new car

JB & MObeta

Mar 30, 2016

James greater us right away and took time to show us several cars with a relaxed demeanor. JZ worked hard to get us a great percentage rate. Thanks guys

Dean

Mar 28, 2016

This was by far the most pleasant ever buying experience I've ever had. No hassle, no gimmicks, no pressure. The price and financing was better than I had hoped for. They will be my first contact when I'm ready to buy again.

RTuc

Mar 26, 2016

Having done a quite comprehensive review of the Fiat 500X for a couple of months it was time to buy. Unable to work a favorable deal in Tucson, I decided to try the Phoenix area. Bill Luke Fiat was able to provide me the deal that worked. The buying experience was painless and worth the trip.

Ann555

Mar 23, 2016

My experience here was truly wonderful. Thanks to Paul and Mitch. Would highly recommend these guys and the dealership. My first choice in car buying.

Happy car

Mar 21, 2016

James was very helpful and attentive to our needs. Overall it was a good experience from start to end. I will recommend this dealership to family and friends.

Pamela Spence

Mar 20, 2016

Tony Cole is the bomb.com!!!!! I've never owned a new vehicle. I've never been able to finance one. Tony and Mark Davenport made it happen for me today!!! It was love at first sight with my yellow 2015 Fiat 500. My 3 year old was super psyched too! Troy made it happen! I got a slamming deal and all the extras! My payment is super affordable! I will be recommending them to all of my friends!!! Absolutely the BEST car buying experience I have EVER had!!!

PSpence

Mar 20, 2016

Tony Cole is the bomb.com!!!!! I've never owned a new vehicle. I've never been able to finance one. Tony and Mark Davenport made it happen for me today!!! It was love at first sight with my yellow 2015 Fiat 500. My 3 year old was super psyched too! Troy made it happen! I got a slamming deal and all the extras! My payment is super affordable! I will be recommending them to all of my friends!!! Absolutely the BEST car buying experience I have EVER had!!!

Linda & Dave Knoblock

Mar 17, 2016

Tony Cole was fantastic. I would highly recommend this dealership to all. Thank you for a great car and wonderful car buying experience!

Perry in AJ

Mar 17, 2016

I have purchased many vehicles in my life. The Fiat 500 "Pop" is, perhaps, the car is the most fun I have yet owned! The colors, details and features are amazing. And, the price, well, with all of the rebates and incentives I definitely got the absolute best deal possible. Jeff Jerde, our salesman, was the best of the best! Highly recommended as a true and genuine person who actually cares about his customers. "A+" to Jeff Jerde and the team at Bill Luke. Dan Kirkendall did a great job of showing us how to save money and protect our investment: we are VERY satisfied with both Dan and Jeff. Looking for to driving my "Pop" and getting lots of "thumbs up". :) :) :)

Bayani Mendoza

Mar 16, 2016

I've visited many car dealerships during my search for a car that fits my families needs. I happen to drive into Bill Luke Fiat's car dealership when o was approached by Tony Cole. He asked me all the qualifying questions to find me the right car. He was very personable, knowledgeable and listened to what parameters I was going by to acquire a new car. Tony went out of his way to allow me to meet my wife 20 minutes away so she can test drive the car I've chosen. When I expressed some reservations about the first car, he happily and patiently worked with me to get into a car he and I thought would be better. He once again allowed me to meet my wife so she can test drive the car as well. We chose a 2015 dodge caravan. The price was very cooperative in comparison the the market. They pride themselves in guaranteeing the lowest price. When it can to the financial aspect of our transaction. It was an easy conversation of what amount I would want to pay monthly. Tony and his team met my needs. My experience was excellent and would recommend anyone shopping for a new vehicle to go and see Tony Cole. Bill Luke Fiat has hundreds of choices and options to suit your needs and you won't feel any pressure or obligation to buy when you go through the whole process. Awesome job team!!! And thank you so much Tony Cole for making it a wonderful experience!!!

Car buyer

Mar 16, 2016

We had a great car buying experience. Jorge Diaz was kind, friendly, not pushy like many are. I never felt pressure to buy. I will definitely be returning when I am ready to buy again.

AZ/MN Golfer

Mar 15, 2016

I was shopping on the internet for another vehicle thinking I would drive it back to MN. and leave my current vehicle here and then fly back and forth vs. drive every 6 months. After "shopping" several dealers on the internet I found that Kara from Bill Luke Fiat was not only the nicest and most responsive person to work with but they had the best selection and prices of the dealers I had contacted. Based upon this experience I would recommend them. As it turned out I just found out I must have surgery so car shopping has dropped off my list of things to do in the next 6 weeks. But if and when I am back in the car shopping market I will give Kara and Bill Luke a chance to earn my business.

JOBE, CHANDLER AZ

Mar 15, 2016

FRIENDLY HONEST DEALER TO PURCHASE A VEHICLE FROM WITH GREAT PRICES

Cindy218

Mar 15, 2016

Straight to the point, some of the best mechanics I have ever met, and hassle free! What more could you ask for? Very grateful for their expertise.

Charles and Honey G

Mar 14, 2016

Our salesman John"from jersey"Mcready...made it excellent experience....and finance was excellent....

Cindy218

Mar 14, 2016

Erik was straight forward, respected my situation and time, and pulled no surprises! He is my hero. He has a customer for life. Everyone worked together to make the deal happen!

Loyal Customer

Mar 11, 2016

I just purchased my first vehicle from Bill Luke Fiat, and was helped by Mark Taylor. I just wanted to say that the quality of service and help that not only Mark provided me with, but the whole team over at Bill Luke was exceptional. They have really bent over backwards to get me the best interest rates possible, along with making sure I got the exac

sundevil2002

Mar 9, 2016

It has been a long time since I had purchased a vehicle from a dealership and I had some reservations on how the experience would be, however Paul Minter, Mark Davenport and Dan Kuykendall ensured that the process was seamless and positive throughout. Mark provided great vehicle information and set clear expectations leading up to our appointment. Paul ensured an efficient, yet thorough, test drive and sales process. Dan completed our transaction with a streamlined financing process. I appreciate the fact that each of these gentlemen were professional, personable and low-pressure, while ensuring a smooth and timely sale. The trade-in offer was competitive, the sales price of the vehicle (used Infiniti Sedan) was very competitive and I loved being able to see the CarFax records! Across the board, this was a refreshingly positive experience!

MiaStout89

Mar 5, 2016

My husband and I had been back and forth at Bill Luke looking at trading in our car for a few months. We were helped by nice salesmen but no one like Erik Strecker! He was so patient and wonderful! My husband and I went in with our Chevy Aveo (that we had purchased at Bill Luke Fiat 3 years earlier) in hopes of trading it for a more spacious vehicle due to our growing family. Erik took us around the lot giving us information on all the different vehicles. Then we sat down and played the number game. Due to the amount of negative equity remaining on the Aveo and our poor credit I wasn't optimistic. Erik worked very hard with his boss and the bank and got us into a 2016 Fiat 500x! Due to the circumstances we did have to put a hefty down payment but it wasn't more than we told them we could afford. We needed to get home quickly after all was approved so Erik got us into the financial office immediately so we could sign our papers, he had the Fiat cleaned up and gas filled so that we could get home to our daughter asap. Any questions or concerns we may have we contact him directly on his cell and he ensures we're taken care of. Call Erik Strecker at Bill Luke Fiat in Tempe, you won't be disappointed! I love my Fiat also! If we look to upgrade again in the future we sincerely hope Erik is there to help us again! Josh Rankin, the finance manager was awesome also! He knew we needed to get home to our daughter and made the signing process swift!Steven Franco from the service department is always kind and makes sure any questions or concerns iI have with my new car are handled promptly.

Msc1872

Mar 4, 2016

I could not be happier with my purchase of a 2013 Lexus GS 350 last night at Bill Luke Fiat. I pride myself on doing a lot of research before I make any decisions of this magnitude and thought I was totally prepared for this purchase. Little did I know I had only touched the tip of the iceberg when it comes to the complexity and luxury of these vehicles. Erik Strecker took the time and patience to work with me and explain every aspect of the vehicle I wanted to purchase and went through every model that he had in stock to make sure I was satisfied with my purchase. Not only did we move at my pace he never once hard sold me. He educated me and let me make the decision on what vehicle I wanted to purchase and I could not be happier. I have absolutely no regrets from this purchase and urge anyone looking for a new vehicle to contact Erik Strecker at Bill Luke Fiat. It was a pleasure doing business with them and I will definitely pass on my experience to all my friends and family!

msc1872

Mar 3, 2016

I could not be happier with my purchase of a 2013 Lexus GS 350 last night at Bill Luke Fiat. I pride myself on doing a lot of research before I make any decisions of this magnitude and thought I was totally prepared for this purchase. Little did I know I had only touched the tip of the iceberg when it comes to the complexity and luxury of these vehicles. Erik Strecker took the time and patience to work with me and explain every aspect of the vehicle I wanted to purchase and went through every model that he had in stock to make sure I was satisfied with my purchase. Not only did we move at my pace he never once hard sold me. He educated me and let me make the decision on what vehicle I wanted to purchase and I could not be happier. I have absolutely no regrets from this purchase and urge anyone looking for a new vehicle to contact Erik Strecker at Bill Luke Fiat. It was a pleasure doing business with them and I will definitely pass on my experience to all my friends and family!

MWC

Feb 29, 2016

As a first time buyer, I felt very comfortable throughout the entire process. I felt no pressure to buy, and the salesman I worked with, Bud, did an excellent job of working with me. I would recommend Bill Luke Fiat to anybody because of the wide array of cars they have available. Great dealer experience!

The Wards

Feb 29, 2016

Hands down the best car dealership experience either of us have ever had. Price was great, no pressure to purchase a bunch of add-ons, very friendly people, beautiful show room, lots of choices... Our salesman, Dan Uyematsu, asked us what we wanted, and only showed us that vehicle. The purchase process from his end was smooth and quick (not the 3-4 hours that we have experienced at other dealerships) - no "my sales manager has to approve this or that" blah blah. Awesome guy! Our finance manager, Jay Zomlefer, was friendly and thorough. He answered all of our questions, provided pressure-free options for additional offers (i.e. extended warranty, etc.) and was just a cool guy. We HIGHLY RECOMMEND this dealership and these two particular men. THANK YOU!

The Wards

Feb 29, 2016

We can unequivocally state that our purchase of a Fiat from Bill Luke Fiat was an enjoyable experience. Both Dan and Jay, our salesman and finance manager, were no pressure, really nice men. We both felt very comfortable with them and felt they had only our best interests in mind. We HIGHLY RECOMMEND this dealership.

Ashley

Feb 28, 2016

We just bought our 500x Fiat from Bill Luke and my husband and I were blown away. We went to another Fiat dealership on the west side of town and weren't feeling too good after seeing their prices and not to mention the level of service. When we saw that Bill Luke had better reviews and pricing we decided to be patient and go the following weekend. Boy were we pleasantly surprised. The level of service provided to us from start to finish was hands down the best car buying experience. We first got in touch with Kara Buskirk, Internet manager. Spoke to her and emailed quite a bit prior to us coming in. She was extremely helpful and put our minds at ease as we discussed our concerns. When we finally arrived our sales rep, Daniel "Danny" Uyematsu was so friendly and attentive. Every step of the way he went out his way to help us make decisions and keep us at ease. Didn't feel pressured at all and actually felt like he has our best interest. He and his sales manager Nick did their best to work with our numbers we had. They gave us an awesome deal we couldn't refuse. However, it didn't stop there. Once we agreed on a deal we got to financing and was assisted by Joshua Rankin. I couldn't believe how informative and friendly he was. Normally people in the finance department want you in and out. He took the time to get to know us, and was even able to save us a little more money than what we were initially told. How great is that!? To top it off he gave us some valuable information to get money back on our car we traded in.. We had purchased a 100K warranty on that car and only had about 70k on it, so essentially he helped us get money back since we didn't utilize all the miles on that car - saving us even more money. Anyhow overall the experience was fantastic and I highly recommend this dealership! Everyone we encountered had our best interest and it was hassle free.

Aruggieri

Feb 28, 2016

We just bought our 500x Fiat from Bill Luke and my husband and I were blown away. We went to another Fiat dealership on the west side of town and weren't feeling too good after seeing their prices and not to mention the level of service. When we saw that Bill Luke had better reviews and pricing we decided to be patient and go the following weekend.Boy were we pleasantly surprised. The level of service provided to us from start to finish was hands down the best car buying experience. We first got in touch with Kara Buskirk, Internet manager. Spoke to her and emailed quite a bit prior to us coming in. She was extremely helpful and put our minds at ease as we discussed our concerns. When we finally arrived our sales rep, Daniel "Danny" Uyematsu was so friendly and attentive. Every step of the way he went out his way to help us make decisions and keep us at ease. Didn't feel pressured at all and actually felt like he has our best interest. He and his sales manager Nick did their best to work with our numbers we had. They gave us an awesome deal we couldn't refuse. However, it didn't stop there.Once we agreed on a deal we got to financing and was assisted by Joshua Rankin. I couldn't believe how informative and friendly he was. Normally people in the finance department want you in and out. He took the time to get to know us, and was even able to save us a little more money than what we were initially told. How great is that!? To top it off he gave us some valuable information to get money back on our car we traded in.. We had purchased a 100K warranty on that car and only had about 70k on it, so essentially he helped us get money back since we didn't utilize all the miles on that car - saving us even more money. Anyhow overall the experience was fantastic and I highly recommend this dealership! Everyone we encountered had our best interest and it was hassle free.

spinecutter

Feb 26, 2016

I had been perusing the internet looking to buy a mid-size SUV when I came upon the Bill Luke Fiat site. Instead I found a great deal on a 2015 F-150 XLT super cab. The truck came as advertised and with a no-haggle price that stream-lined the whole process, As a bonus, our salesperson, Shawn Hucko was knowledgeable about all the vehicles we were interested in and had a low-pressure style that was truly appreciated and refreshing. Shawn had the paperwork in order, assured that my insurance was in place, had the truck "detailed" and even programmed my cell-phone to the SYNC system (special thanks for that Shawn). The dealer also offers a generous referral reward program that I hope to be taking advantage of. Thanks Shawn and everyone at Bill Luke Fiat for helping me to make my friends jealous!!!!

bballaz33

Feb 25, 2016

Overall my experience at billluke fiat was very nice, quick, and pleasant. All staff there were very nice and actually wanted to talk to you. Felt no pressure buying and felt more welcomed. I bought car from Jon 'Jersey" McCreedy, and he made my wife and I feel good about our purchase and helped us pick out the right car for us. The process took a little bit but it was painless. The one thing I did not like was that I asked them not to run my credit for other creditors and they did anyways.Not very pleased about that. I would still recommend buying from this dealer. Prices cannot be beat.

Popeye

Feb 25, 2016

Just bought a car with Tony Cole and it was a wonderful experience. Would definitely recommend Tony and Bill Luke Fiat for a stress-free car buying experience.

bballaz33

Feb 23, 2016

My wife and I just went to this dealership to take a look at a couple vehicles and we ended up walking out of there with a brand new car. Jon Mcreedy "Jersey" was the salesman that helped us and he was absolutely amazing. He had a great personality, very respectable, and he happens to be a military veteran. I would definitaley recommend this dealership to you and your family. PRICES ARE EXCELLENT!!! GREAT warranty

EScriv

Feb 23, 2016

Far from the typical car sales approach this place makes car shopping quick, easy and painless. I had been in before shopping with my family who purchased two vehicles from them prior to my purchase and I had told them then that I would be back when I was ready. They had exactly what I wanted and they made shopping with a 3 year old seem like a piece of cake. Have already told friends about purchasing from Bill Luke Fiat and to visit with Tony or Dan Stewart. Both are stand up guys!

happy camper

Feb 20, 2016

From the moment we arrived, we felt our best interests were their focus. Mark Davenport was our internet guy, Dan Uyematsu our sales specialist, and Josh Rankin our finance hero! Purchasing a vehicle is high pressure, this agency made us feel they were on OUR side!

Harvey and Jerry

Feb 17, 2016

I feel a business's success is based on its employees and their knowledge and willingness to make the customer feel appreciated and comfortable during their experience at or with their business and sales associate Tony Cole ticked all the boxes. Tony's genuine attitude and customer oriented service approach is what made our purchase a pleasure to experience. I have dealt with many auto sales people over the years and Tony is the star so far,thanks.

LW297

Feb 15, 2016

Very impressed with our transaction... Our sales associates ate was Shawn Hucko... He went above and beyond to educate us on our Genesis purchase....very knowledgable.

LW297

Feb 15, 2016

Very impressed with our transaction... Our sales associate was Shawn Hucko... He went above and beyond to educate us on our Genesis purchase....very knowledgable.

China2

Feb 10, 2016

We were fortunate to work with Tony C. Who was exceptionally personable, efficient and fair. Dan, our finance manager was thorough, patient and friendly. The whole family loves our "new" pre-owned mini van. We will certainly go to Tony in the future.

Melissa Smith

Feb 9, 2016

I had an amazing experience at Bill Luke. I had totaled my car and didn't have gap insurance. Mike Jameson worked with me to get an affordable car to replace my last vehicle without the payment going up much more than my old payment was. The deal was quick and easy, I spent a minimal amount of time there compared to other dealerships that have taken hours before. I enjoyed my experience so much that my fiance came the weekend after I got my car and purchased one of his own from Mike as well! Great experience, great car salesman and great service!

Melissa

Feb 9, 2016

I had an amazing experience at Bill Luke. I had totaled my car and didn't have gap insurance. Mike Jameson worked with me to get an affordable car to replace my last vehicle without the payment going up much more than my old payment was. The deal was quick and easy, I spent a minimal amount of time there compared to other dealerships that have taken hours before. I enjoyed my experience so much that my fiance came the weekend after I got my car and purchased one of his own from Mike as well! Great experience, great car salesman and great service!

On The Go

Feb 6, 2016

My husband and I were in need of new cars. Bill Luke Fiat had a great selection and Tony Cole our sales person took his time to help us both make a match. Tony knew his cars and took time to make sure the cars he showed us would meet our needs.

New Lexus guy

Feb 6, 2016

This dealership has a no-haggle pricing approach (pricing based on KBB values) that was very welcoming and enabled me to focus my energy on learning more about what was right about the car rather than what was wrong about it - to haggle a better price. It was very refreshing to work with my sales agent Erik, who was very knowledgeable about the used vehicle my wife and I purchased. He was very transparent, keeping us informes throughout the buying process, was very friendly, and I would definitely purchase another vehicle from him in the future. As far as the finance dept, that was a different story - not very transparent and worked to mask the cost of an extended warranty and upgraded alarm in our finance package. I did not feel very respected and appreciated during the finance discussions. My overall impression of the dealership dropped my dealer rating from a 5 to a 4 because of this aspect of our transaction. In conclusion, dealership highly recommended, just ask more questions and pay more attention when closing the deal

Happy customer

Feb 4, 2016

Exquisite treatment from Bruce and every single person we talked to. It was just an elegant way to buy a car. Highly recommend for everybody that appreciate detailed knowledge and a successful experience.

AzMetsFan

Feb 1, 2016

Tony and the team at Bill Luke Fiat were awesome to work with. The process was efficient, well explained and we were very happy with the details of the trade in and sale. We will look here first for future vehicle needs. Thanks guys!

Pleased

Jan 26, 2016

Shortest and easiest experience in buying a car I've ever had. 100% highly recommend. My salesperson(Bud) was the attentive and made every effort to get me what I requested.

Matty H

Jan 21, 2016

My girlfriend and I went to Bill Luke looking for a new Fiat. We did not have much to put down and our current car had some serious problems. John from Jersey treated us like family. He wouldn't let my girlfriend and I leave without making sure we were taken care of and all of our budget restrictions were still met. We seriously could not be happier with our car. The service and amount of work these guys put into making sure their customers are satisfied is amazing. I would recommend John and Bill Luke Fiat to anyone looking for honest service and quality new cars. Go see John from Jersey - he is the man!

Carolyn & Donald King, Sr

Jan 19, 2016

We were very impressed with the way you just let us look around without someone coming out and "jumping on us". We also were very happy with Service Rep who took care of us and helped get out new Fiat. We will tell anyone that is looking for a fiat or any other car to go to you first. Thank You .

Troy Giles

Jan 18, 2016

Tony Cole was superb! He went above and beyond to get me into the right vehicle! From now on Tony will be my first call when looking for my next vehicle. Josh Rankin was very helpful throughout the process even when that meant he needed to redraft the documents as I decided on a different vehicle. Top notch! What a pleasant experience at a dealership - quite the oxymoron - pleasant and dealership. Fair, honest, respectful, and CUSTOMER first. Bill Luke Fiat sets the standard for excellence! Thank you again.

CDHIII

Jan 16, 2016

I purchased a used ford Edge SEL from Erik Strecker at Bill Luke recently. I must say that it was one of the most pleasant car buying experiences that I have ever had. Erik is extremely knowledgable and worked hard to prove to me that I was getting a fair value on the car that I was interested in. Erik is a military veteran of high integrity and listened to my needs and insured that they were satisfied. He coached me through the entire experience, realized I was a buyer with little time and compressed the entire transaction time. No pressure, no hassle....he helped me make a sound decision and even advised me away from buying a different, more expensive vehicle because he knew I was risk averse to buying a new model year. I would highly recommend Bill Luke in general and Erik Strecker in particular.

DE IN AZ

Jan 16, 2016

I stopped into the Bill Luke Fiat in Tempe on a lark - just looking at my options. John McCready and James Woods shared my car buying experience and I couldn't be happier. I had an idea in my mind and they helped me find just the right option. Great job - Love my n ew/used ford Escape !!!

Doug

Jan 16, 2016

Finally a car dealership that,i from personal experience,can highly recommend to 1 and all! No games,no pressure,no excuses.It was either fate or luck that i came accross a car,a price that seemed to good to be true.Long story short,i went by Bill Luke Fiat dealership and was greeted by Bud Thomas.I test drove the car 1st,then again with my daughter.We got the car,we got the price!Thank you,Bud for going that extra mile,not once but,several times!! The lot,the cars and employees were all top notch! I had a great experience!! I now see why all reviews are 5 star ratings.

Bud H.

Jan 16, 2016

I purchased a used ford Edge SEL from Erik Strecker at Bill Luke recently. I must say that it was one of the most pleasant car buying experiences that I have ever had. Erik is extremely knowledgable and worked hard to prove to me that I was getting a fair value on the car that I was interested in. Erik is a military veteran of high integrity and listened to my needs and insured that they were satisfied. He coached me through the entire experience, realized I was a buyer with little time and compressed the entire transaction time. No pressure, no hassle....he helped me make a sound decision and even advised me away from buying a different, more expensive vehicle because he knew I was risk averse to buying a new model year. I would highly recommend Bill Luke in general and Erik Strecker in particular.

Jtarce27

Jan 16, 2016

Our experience at Bill Luke Fiat was probably the fastest, most pleasant experience my husband and I have had in a while at a dealership. Our sales rep, Tony, was not only very helpful, he was knowledgable about the vehicles we were interested in. From Tony to Josh in Finance, both were professional and helpful. We will definitely refer our friends and come back when we need to buy another vehicle.

Gidget

Jan 15, 2016

The process in and out was quick, Had difficulty starting the car less than 48 hours after purchase. The issue was resolved relatively quickly. Great inconvenience and no follow-up care. Placed in a rental car on Sunday until the service department could investigate the issue on Monday. Rather than give me a car from the dealership. I lost valuable work time to pick up the car and important work documentation was accidentally left in that rental car. I am having to use my own time to recover the documents from enterprise. It is not looking promising. It has been 4 days of phone calls so far...

Geri

Jan 4, 2016

Thanks Mark Taylor for a great buying experience! He was very helpful, patient and not pushy. I would recommend him to anyone who wants a low key buying experience.

chevy ltz

Jan 4, 2016

i was doing an internet search and i came across the website for bill luke fiat. the internet salesperson was prompt with her responses (Carolyn Choat). when i arrived at the dealership Carolyn introduces to Bud Thomas a salesman that actually new about the car and took the time to make sure everything was covered. After some good faith negotiation i was able to purchase the vehicle i came in for. over all great experience. i will be buying my wife a car from this dealership when the time is right.

Lorraine

Jan 1, 2016

We went in after my car was totaled and insurance paid only loan amount with nothing left for down payment. We went to look at a very used vehicle but was already sold. Thinking I couldn't qualify for anything better due to layoff early in the year and credit took major hit. Mark Taylor and Carolyn showed us a brand new 2016 4 door Fiat 500X!! I thought ok whatever, still fun to test drive and was a stick which I hadn't driven in years. It was awesome! We went in and they ran the numbers and with the discounts and dealer incentives I qualified with no down, poor credit for a brand new Fiat with 20 miles on it!! Wow! Mark was awesome! Urged his management team to work with us and got a lower price and interest rate than the used cars we looked were! Dan in Finance was great and got our payment down lower when we came in to sign papers! Hoping my daughter can get one here! Already told several people to come here!

Regina Smith

Jan 1, 2016

Tony was awesome our original dealer was off when we made an appointment and Tony stepped in for us. I didn't even know what I wanted and he helped us out and gave us excatly what we wanted. Sometimes God puts people in our paths for a reason . I will always recommend him. He will be our family dealer from now on. Diffinitly he gets 5 stars

Smith family from Gila River

Jan 1, 2016

Tony was a great help and he made it easy to buy a car he made it happen when my credit was poor. Thanks Tony Cole !!!

Jamie M

Dec 31, 2015

I saw two used cars online that I garnished my interest. After many days of price comparing, these beat what I had been looking at previously and headed down. Mitch, showed me both and was very knowledgable about them even though they were not Fiats. After the test drives I fell in love with one. The no haggle process was terrific, it came down to how long I want the loan and for how much. Throughout the process, there was no pushing or finessing. They let the car do the speaking, and let me and my brother do the thinking. From meeting Mitch, to breaking down payments, to processing though the finance department, it was a seamless experience void of stress, second guessing or regret. Great experience.

Reality Baratheon

Dec 31, 2015

Bought a 2015 FIAT 500 from Tony Cole, it's my first car and he was of so much help. He's such a nice guy, he made the experience fun and easy. The FIAT 500 is such a wonderful thing to drive in, so much fun. I would totally recommend buying a car from Tony. To be fair I think the paperwork was taking a bit longer than I thought but Tony, Tony is great.

Vw casa

Dec 28, 2015

I recently purchased a used 2015 VW Passat TSI from Bill Luke and the service was fantastic and I would highly recommend them to anyone.

Thomas Orner

Dec 24, 2015

I couldn't ask for much more than good old fashioned courtesy; which is what is never expected when purchasing a new or used vehicle but the guy's down at Bill Luke Fiat Tempe were nothing but nice and even though they were working.the smiles were all out and the service was quick and they went above and beyond what I would of asked for. I will always refer business to this location based on this recent car purchase. infinity .......

Packer fan in Az.

Dec 23, 2015

WOW is right!!! Everything is incredible at Bill Luke's Fiat dealership. I mean everything from the internet contact to the salesman to the business manager, all were exceptional. We got to the dealership with a list of 8 vehicles that I received from their website which was quickly parred down with the assistance from the salesman to the two that we test drove and in less than four hours we were driving away with our sweet SUV. They have hundreds and hundreds of vehicles to choose from. I have bought many of cars over the years and this by far was the easiest.Do yourself a favor and check them out and you will be as happy and satisfied as we are.

mandyhall15

Dec 23, 2015

Mark Taylor greeted me as soon as I stepped out of my car. I knew from there that this was going to be a hassle free experience. Never in my car buying days have I been in and out of a dealership within 2 hours! He didn't hassle me with add ons and leave out extra fees or whatever those other dealerships try to tack on to the price. The whole experience was smooth and easy and I couldn't be happier with my new truck!! I will highly recommend Mark Taylor at Bill Luke Fiat Tempe to anyone interested in buying a car! Thanks!

Cadillac pete

Dec 20, 2015

Tony Cole was the best. Very relaxed experience. Have been looking for a while. Bill Luke had the right car at the right price. Ask for tony. You won't be sorry.

tmsorganizer

Dec 19, 2015

My husband and I started our car shopping day with specific dealerships to visit. We were in the market for a gently used SUV/Crossover. Our 2nd and last stop was Bill Luke FIAT of Tempe. What a great experience! Bruce listened to our needs, hopes and limitations. We were not pressured and he never showed us a vehicle out of our stated budget. Once we made our selection we sat with Jay in finance. He made the process simple and we were out in a much shorter time than expected. Thank you Bruce and Jay for making our experience enjoyable (as it should be)!

Xfuser

Dec 18, 2015

Excellent experience. Kevin was awesome. Great car for a great price.

MH&AF

Dec 15, 2015

My car-buying experience with Bill Luke Fiat in Tempe was amazing! We are first-time buyers and we are both relatively young so we were expecting not the best treatment. We were greeted by Kevin Landers, who couldn't have been nicer or more prepared. We test drove the car we had been looking at online, asked a million questions. He was incredibly informative and helpful. We had a long drive up the dealership (about 4 hours) so we were really dreading being there for hours trying to finish up the paperwork. They had everything we had started online in order and ready to be signed. We signed everything in no time. We then met up with Chip Alspach in finance and he ended up giving us an unbelievable deal! We could not have been happier with the service from both sales and finance. This dealership completely defies what most dealerships are like. They don't pressure you to make the sale and they help you the best they can. I really recommend seeing both Kevin Landers and Chip Alspach. They both made buying our first car a great experience!

Loveourjeep!

Dec 13, 2015

They were very reasonable, hassle free, and Andrew Trejo was excellent to work with. When we arrived at the dealership we were not pressured and our salesperson, Andrew, went above and beyond to locate the vehicle that we were interested in looking at. It was late in the day when we arrived at the dealership and the vehicle was unavailable to drive so he stayed in contact with us to let us know when it was ready to be driven. We highly recommend Bill Luke Fiat!

F9flyer

Dec 12, 2015

Bill Luke Fiat has been one of the most comfortable, non haggling type of car buying experience everyone should experience. There inventory is diverse and there cars are all in great condition. There salesman do not pressure you into anything you do not want. This is our second purchase and will continue to go back when we make our next purchase.

Azpt

Dec 8, 2015

Very friendly and easygoing staff, low pressure feel. Quick and relatively pain free process. Great inventory with various colors and models - staff knowledgeable. So happy with my car!!

Ben

Dec 7, 2015

Their price was reasonable and the process to purchase was simple. The sales person James was helpful and the vehicle was clean and ran very well

T & K Glover

Nov 19, 2015

We were expecting the typical used car pack of wolves salesman and "I can only offer you this price now" or "I've got 3 other people looking at this car" lines. Our salesman, Tony Cole, was very courteous and familiar with their inventory. While we came to drive one particular car, Tony showed us a few other ones that we were curious about and didn't know they had. When we came back 2 days later to purchase the vehicle it was miraculously the same price! With all the Internet shopping and traveling that you can due looking for the best price, this was the place for us. The car was a great deal and we are extremely happy with it. Also, Tony has a great sense of humor so take advantage of that, we did.

Simanq

Nov 17, 2015

We recently bought a 2105 Chevy Traverse and I just can't recommend Kevin Landers enough. He was low-key and incredibly knowledgeable about all the cars he showed us. There was no pressure or "sweet talk". Just an easy, sincere feeling interaction. Definitely wasn't what I expected for a used car sales person!

AKilbane

Nov 16, 2015

I shopped around for cars online and came across a smoking deal on a 2015 Jeep Patriot at Bill Luke Fiat. I inquired online and was paired with James Woods and I scheduled an appointment for the following Saturday. I met with James that Saturday, test drove the vehicle, went over all options, and walked away with my new vehicle. James, as well as all the staff I encountered that day, were all kind, patient and incredibly helpful. I would definitely recommend James and Bill Luke Fiat to anyone looking to purchase a vehicle!!

Kandasgilbert

Nov 8, 2015

I would recommend this facility to anyone who wants a no hassle, friendly, and quick car buying experience! Ask for James Woods for friendly no nonsense service!

Dad & his girls

Nov 2, 2015

My defenses were primed, ready for the typical car dealership battle of: 'let me talk to my manager' 'what can you afford a month' versus what car are you looking for, and hours of back-room re-negotiation of other crap None of that happened. We arrived knowing the type of car my wife wanted, she worked with Tony to make her selection within 30 minutes, and were out the door 2 hours later. If they have such a great deal when it's time to replace my vehicle, I'll be going back.

Roys

Oct 27, 2015

We weren't sure of what we wanted in a car and Dan U sold us a pre-owned 2014 Buick Verano with all the 'bells and whistles!' We love it. Dan and the whole team were great to work with and we loved the variety this dealership had to choose from. We didn't feel any pressure and would buy from them again.

Happy Family

Oct 24, 2015

My wife and I saw the Acadia on KBB.com and sent an e-mail inquiry to the dealership. Not long after asking the few questions we had we received a response with all the info we requested from Bill. When I told home we were driving 3 hours to see it he volunteered to call me the next morning and let know it was still available. It was and we made the drive. Bill then introduced us to Paul. Paul was very helpful in working with us on our trade in value and showing us around the Acadia. We made a deal and are thrilled with our new family vehicle. Everyone we interacted with at the dealership was professional and extremely knowledgeable. I would recommend Bill Luke Fiat to anyone in the market.

Kibogs

Oct 24, 2015

I worked with Paul in purchasing my new car after losing my old car to an accident. We knew generally what we were looking for and were interested in a no nonsense purchase. Paul was kind and the process was easy and quick and we appreciated that.

Lindsey

Oct 22, 2015

Charles was great. He even came in on his day off to help with the car buying process

TheFrenchMouse

Oct 20, 2015

I had the pleasure of working with Shawn Hucko when I was in the market for my very first bran new car. He was professional and accommodating to almost everything I needed. Most people say buying a car is a long, tiring and difficult process. Shawn made sure that it wasn't any of these. It only took a few hours and everything was squared away. I felt like I was listened to and treated extremely well not just by Shawn but by the entire staff at Bill Luke Fiat. Their manager Josh was even kind enough to bring paperwork to my Father who had been sitting outside. All in all I felt very welcomed and like they were trying their hardest to make the experience a good one. I will be sure to return here when it's time for me to purchase another car!

JenCola

Oct 15, 2015

I stopped by the dealership to check out the Fiat 500X. It's a really nice vehicle, but after seeing it, I realized it was much bigger than I wanted, so I looked at the Fiat 500 Turbo. My salesperson, James Wood was really patient and took his time to explain the differences of all the models, took me on a test ride, and even offered to teach me how to back the car in! We decided to purchase the Turbo and it was easily the most painless process I've had at a dealership. I told James what we were able to spend, or rather my husband did, and within about thirty minutes, it was approved and done. Everyone at the dealership was really nice and it just had a good vibe. Now I have a pretty Fiat in the garage and a new favorite dealership. If you're looking for a Fiat or another used vehicle and you live in the East Valley, I recommend Bill Luke Fiat and ask for James Wood!

jilly620

Oct 12, 2015

We were in need of a new car after we loaned our old (and loved) car to my sister and she was involved in an accident which totaled it. Unfortunately, I had also recently been on a short vacation where I ended up in the hospital and had only been home a few days when we decided we had to get a car asap. Suffice it to say, I was NOT looking forward to buying a car or the long, painful, drawn-out process of doing so. We did some extensive research on-line, thankfully Bill Luke shines in that area as well, and we found what we wanted. We live in North Phoenix, but decided to take the long drive to the Tempe dealership to see the car. A salesman approached us shortly after we parked, we were even joking about the piranha action you get from salesmen at car dealerships. But this was different. James was kind and helpful and we did not feel pressured at all. He helped us find the very car we were looking for and made it easy to take a test drive then fill out some basic paperwork. They were able to get us approved immediately. We didn't have to haggle on the price because we knew Bill Luke was the best deal from our on-line research, another reason we were okay with driving so far. Everyone we encountered at the dealership was friendly and helpful and within a couple hours, we were driving away in the car we wanted. We will likely buy our next vehicle there as well, and would definitely recommend them to anyone. Thanks for the great experience, Bill Luke!

Tour Sedona

Oct 11, 2015

Great Dealership. Talk to James Woods. No pressure. I need more cars I will check with him first .

Tour Sedona

Oct 11, 2015

Our sale at Bill Luke auto complex with James Woods was so great .Gave me the bottom line. NO pushing. Class operation. Even the following finance man helped more than any other I have ever experienced. I have purchased 7 cars. So I know. I did not have the same experience at Bill Luke Camelback .

Jason Thorne

Oct 9, 2015

I must say this is the best car buying experience I ever had. Dan and Steve the sales manager were awesome. The both of them went above and beyond to make sure I was completely satisfied. I am amazed of the first class customer service that I received. Thank you Bill Luke. AWESOME Service... First class and Best ever. I highly recommend going to BILL LUKE FIAT in Tempe.

fisherk3

Oct 8, 2015

I moved to Arizona leaving all of my family in New York. I purchased my first car, which I truly believe is a lemon. Within 2 weeks of owning the car, I felt like I was driving on rumble strips when I would accelerate. My breaks squeak so loud every time I slightly press on them. It was a used car, but I should have money sucked out of my pocket before making my first payment. I should have 5-30s on my tires and have my breaks in the yellow range. I was also give a car without a CD port, I have the eject button but no port for the CD. Long story short, within a month of owning the car, I have had 6 things wrong with it, and I no longer feel safe in this car. How do you think my dad feels about his youngest daughter drives a 2013 death trap..... let alone 2,000+ miles away from home.

cspauldi24

Sep 21, 2015

Buying my first car would not have been as easy and exciting had it not been for my friends at Bill Luke Fiat. My parents and I had been out searching all day without much success. On an internet search we decided to try one more dealership for a Volkswagon Tiguan. We contacted Steve to see if the Tiguan was still on the lot, not only was it there but also it was indeed still for sale, not like some other dealerships that promise you one thing and deliver another. When we arrived at the dealership we went on a test drive with Erik. He was incredibly knowledgeable about the car and answered all of our questions.After the test drive Erik sat down with my parents and I and explained that because Bill Luke was a family owned business they strive to put their customers first. There was no pressure of sales and when we talked about prices I was very concerned about how my monthly payments would work. Erik took his time in explaining things and let me make my own decisions about purchasing the car. After discussing prices the manager of the finance department took the time to personally address my questions regarding interest rates and payments. That confirmed my decision to purchase the car. Chip, our finance guy, expedited the paperwork to complete my purchase. Chip was extremely patient and made sure my concerns were addressed. The entire process from start to finish convinced me that these guys are the ones to buy a car from. Not only will I be a walking billboard for life but everyone I know will know how amazing these guys are. Thank you Bill Luke Fiat! I LOVE MY CAR!!!

Ness 500

Sep 21, 2015

James Woods sales specialist assisted me buying my new Fiat 500pop.... Fantastic customer service and great amount of knowledge. Will highly recommend Bill Luke to family and friends.. Will be returning in the future.

Carli, Matt and Penelope

Sep 12, 2015

This was the most pleasant car buying experience I can ever imagine. From the moment we walked in, until we signed on the dotted line, everyone we encountered from the sales specialist, the sales manager, to the finance manager, was incredibly friendly, honest and fair. Everyone had a sense of humor too. :) We came in on a Wednesday evening and didn't end up purchasing until Saturday afternoon and not one time did we feel pressured to make our purchase. I have so many wonderful things to say about our sales specialist, James Woods, but to name one, he was very patient with us. He was also kind, hardworking, funny, knowledgeable, and just an overall pleasure to do business with. I do a lot of research before buying a car and I can tell you that on every single car we looked at, they had the best prices around. That's a big deal when it comes to making such a big purchase! Thanks guys! The atmosphere was comfortable, clean and on two of the days we were in the dealership, I really enjoyed their yummy, complimentary popcorn! We have a 15 month old baby and the sales manager offered us an oatmeal cookie which was incredibly sweet and our daughter, Penelope really enjoyed it. If you are looking for a great car buying experience, and a fair price, I would HIGHLY recommend Bill Luke Fiat!!!

The Smiths

Sep 12, 2015

Pleasantly Surprised!" NOTICE: This review is for the Sales Team Only. --- Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. We have been through 6 dealerships in a weekend. 1 of the 6 dealership was proper but still pushy. Another of the 6 dealership did not even offered to let us test drive the car... but he was ready to have us sign docs. One of the dealers refused to disclosed the pricing for 3 of the vehicle we test drove (even after asking for it several times during our interaction). The rest, well, p-u-s-h-y! We were about to postponed the car shopping after our sub-par experience. However, we came across "no Haggle price" on the internet at Bill Luke Tempe. We visited. Tony greeted us at the Lot, and inquired what vehicle we were looking to own. We told him we are not sure just yet. Tony gave us the lay of the land, and excused himself so we can peruse on our own. *hurrah* About 15mins later, Tony came out to follow up with us. We certainly felt that we were being helped by a Customer Service Advisor, and not by a pushy Sales Representative. Thanks, Tony! You Rock!

4everraj

Sep 12, 2015

No ifs and no buts, terrified price fast delivery and exceptionally fast. They even picked me from my home and the deal was done lightning fast.

theSmiths

Sep 12, 2015

NOTICE: This review is for the Sales Team Only.---Tony was a pleasant surprise! We have been shopping for a reliable car that is affordable. We have been through 6 dealerships in a weekend. 1 of the 6 dealership was proper but still pushy. Another of the 6 dealership did not even offered to let us test drive the car... but he was ready to have us sign docs. One of the dealers refused to disclosed the pricing for 3 of the vehicle we test drove (even after asking for it several times during our interaction). The rest, well, p-u-s-h-y!We were about to postponed the car shopping after our sub-par experience. However, we came across "no Haggle price" on the internet at Bill Luke Tempe. We visited. Tony greeted us at the Lot, and inquired what vehicle we were looking to own. We told him we are not sure just yet. Tony gave us the lay of the land, and excused himself so we can peruse on our own. *hurrah* About 15mins later, Tony came out to follow up with us. We certainly felt that we were being helped by a Customer Service Advisor, and not by a pushy Sales Representative.Thanks, Tony! You Rock!

Tucsonbuyer

Sep 11, 2015

Visited because of the pricing and inventory. Left with an SUV because of the service and their willingness to work with me. Dan U called when he said he would for the issues we negotiated and everything was in order on time. Far better than my normal dealer experience.

jklinw

Sep 8, 2015

Very informative and pretty much gave me what I asked for. Bud was very nice to work with. And hegave me the choices I wanted, not pushing things on me. I would send anyone to go and see him.I have never liked buying a car but this was a totally new experience. I would definately go back whenI am ready to buy again.

Randy C.

Sep 1, 2015

Great experience from the start Dan helped out even before he had parked his car for the start of his day. The process from start to finish was great and I was driving out of the lot in less than 2 hours even with the paperwork process and Dan getting the vehicle prepped. All of the employees the were involved were the very best. I will recommend the Bill Luke experience to everyone I know. Thank you all

Ally Testa

Aug 8, 2015

I had the daunting task of car shopping. It had been 12 years since I last threw my hat into the arena. After much research, I chose Bill Luke Fiat because of the great internet services of Joe! He helped me research their entire inventory to best create a list of applicable SUVs for me. Once at the location with a long list of vehicles to preview, I got the pleasure of meeting Shawn. He had great customer service skills, showing me a plethora of cars, patience in relentless amounts of questions and an amazing amount of data recall in regard to details of all the cars I was inspecting. I ended up test driving 8 different vehicles before narrowing my choices to 2 of them. Shawn was sure to offer me a suggestion of re-driving the 2 for a final comparison. He let me make my decisions based on knowledge, comfort and "phone a friend" technique. I appreciate all his help in the arduous process. I also appreciate the fact that he printed out CarFax and wanted to make sure I had a thorough understanding through-out the entire process!

Terry from Winslow

Aug 3, 2015

we came out of town to see a vehicle listed on another site. prompt, friendly, courteous. great deal on our vehicle and in and out within reasonable time including financing. My husband said several times....I will recommend and return to buy another vehicle from them despite the distance to travel.

Don

Jul 31, 2015

I purchased my 2014 Fiat 500 at Bill Luke Fiat a year ago over Memorial Day Weekend and am happy with the customer service that I have received from the dealership. I have a 100,000 mile warranty and although some cosmetic items are not covered, Bill Luke Fiat has taken care of a few minor items to keep this customer happy with his Fiat and to ensure that I will buy a new car from them again. Over the past year Bill Luke Fiat has replaced a sun visor and an armrest that broke at no charge and most recently replaced two hubcaps that were missing from the passenger side of my vehicle at a nominal charge. The hubcaps either fell off when I went over a bump in one of the many construction zones in Mesa and/or Tempe or had been stolen. Bill Luke Fiat understood how the lack of hubcaps diminishes the look of the car and did everything they could do to make a customer happy a year after they first drove off their lot even though my 100,000 mile warranty did not cover replacing them. I feel that I have found a dealership that stands behind their product and will recommend their dealership to family and friends as the place to go to buy a new or used Fiat.

Lori Mitchell

Jul 30, 2015

I have never had such impeccable service from a car dealership before. I have purchased many vehicles and have experience with car lots, these experiences were far from that which I experienced at Bill Luke Fiat of Tempe. I was first approached by Andrew Trejo who was made me feel as though I was in control and whether I purchased a car or not I was still a valued customer. I came to the dealership already knowing what I wanted to look at, nothing else. He pulled the car up and proceeded to view and test drive without any pressure or "Gorilla sells". I told Andrew I would not be able to bring my husband by until 9pm and asked if we could start the paperwork and continue the next day with him (he leaves at 5) but instead of selling himself for the money he advised me to complete it that night if we wanted the vehicle (unheard of). He provided me with the name of another exceptional salesman BudThomas and finance representative Chip Alspach. Each one of them made the process easy and free of stress and pressure. I would recommend Bill Luke Fiat of Tempe to anyone looking to purchase a vehicle (new or used) as you will receive amazing service that you will find nowhere else. It is so refreshing to visit a car dealership that surpasses all the negative reputations usually associated with car sales where the customer feels like they are part of the team...a friend. The associates and staff are knowledgable and go way above and beyond to ensure the experience is positive. Our future vehicle purchases will be with no other dealership than Bill Luke Fiat of Tempe. Thank you to everyone who helped in the process of finding me a vehicle perfect for my family, know that your phenomenal service, friendliness, and kindness did not go unnoticed.

Kelly O

Jul 29, 2015

I stopped in to Bill Luke Fiat of Tempe on a whim based on a used vehicle I saw while searching the internet for vehicles for my son. I was in the area and decided to drop in. John McCready greeted me and we hit it off instantly. He showed me the vehicle I came to see and also obliged me to look at a couple others. I decided to test drive one of the other vehicles he showed me and fell instantly in love with the ride. I had to have it! John is just my type of sales person, he's upfront with no ulterior motives included. He was very straight forward and was able to get me a great deal on my new, used vehicle. The buying experience was super easy with no hassles at all. If you're in the market for a new or used vehicle then do yourself a favor and get down to Bill Luke Fiat to look around. Great people there treating every customer as the number one customer!

L M Elliott

Jul 22, 2015

I went to Bill Luke Fiat to look at a 2011 Ford Taurus. I was very nervous and a little scared. All my apprehension fled away when I was introduced to Tony Cole! He was very nice and made me feel very comfortable. I felt like part of a close knit family! He was fantastic! I appreciate you Tony thank you so much. You are a great person ! All the people I met and spoke with were wonderful. This place is great and has a great atmosphere. I would definitely recommend them to family and friends, and I would definitely choose to come here and buy another car when the time comes. Thank you so much all of you! I love my new car!

StormyLaura

Jul 22, 2015

My husband and I needed to trade in our Dodge Grand Caravan for a newer model of the same vehicle. My husband selected a couple of possible used mini-vans on Cars.com; the minivans were at Bill Luke Fiat. The salesman, Bruce Mortensen, was very cordial, took us to the exact vehicle my husband had already picked on Cars.com. When it came time to appraise my minivan for trade-in, they gave us a fair deal on it. Steve Sprute started working with us with the number stuff, and he was fantastic. We got a great vehicle at a great price from a long-standing, secure dealer. So overall, my husband and I couldn't be happier.

Sharyn

Jul 22, 2015

Bill Luke Fiat has a great salesman named Tony Cole. He was polite, funny, knowledgable and made the whole car buying experience enjoyable. We had a few bumpy moments, but Tony handled it all. We drove away in my new Lexus with a great feeling and experience thanks to Tony.

Gabriel

Jul 21, 2015

Like most all dealers they did not have my deal all finished by the time I arrived, the price was fine as negotiated, I was pre approved but financing did not have a final proposal, and we had the negotiating back and forth. Overall expedient was good.

dyl1

Jul 20, 2015

After I finished all the paperwork and I bought a Ford Explorer, I had to leave the car in the Bill Luke FIAT because I had to turn in a rent car.On the next day, all of sudden I changed my mind to buy a different Ford Explorer.I made a call in the morning. Then, they just made it happen.Now I'm very satisfied with my car.

nateknight08

Jul 20, 2015

Worked with Tony and he was awesome! Very professional and made the experience a pleasure! He never became pushy and was awesome throughout the process.

Angela Murrell

Jul 17, 2015

I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Charles White was wonderful. He was personable and I did not feel pressured by any means. Charles went above and beyond to help me through my purchasing process. I worked briefly with Robert Traslavina and he was a pleasure to work with also. He was able to get the financial side of my purchase handled and I was able to secure lower financing then expected. I appreciate the friendliness Ginger provided when signing documents as well. The service center was amazing and Sigi was courteous and pleasant to speak to. Doug was also someone that I had brief discussions with & due to all of these positive interactions and a job well done, I would tell any of my friends or family to stop here 1st when searching for their next vehicle. Thank you for getting me into my 2013 Ford Fiesta. She truly is my new lime squeeze.

luvalwys2

Jul 17, 2015

I would definitely recommend Bill Luke Fiat to anyone looking to purchase a new car. I received great service from the start. My Sales Specialist Charles White was wonderful. He was personable and I did not feel pressured by any means. Charles went above and beyond to help me through my purchasing process. I worked briefly with Robert Traslavina and he was a pleasure to work with also. He was able to get the financial side of my purchase handled and I was able to secure lower financing then expected. I appreciate the friendliness Ginger provided when signing documents as well. The service center was amazing and Sigi was courteous and pleasant to speak to. Doug was also someone that I had brief discussions with & due to all of these positive interactions and a job well done, I would tell any of my friends or family to stop here 1st when searching for their next vehicle. Thank you for getting me into my 2013 Ford Fiesta. She truly is my new lime squeeze.

Larry Halliday

Jul 16, 2015

Ever been to a car dealership that kidnaps your keys and makes you say no 20 times before you get even close to a reasonable deal on a car. If you have and enjoyed that experience then keep going back to those guys. However if you are looking for an excellent down to earth and honest car deal. Bill Luke Fiat is the place for you. We were in the market for a used car for my wife. She has been known to ask a million questions and hates buying a car. I am so glad to have had Shawn Hucko his patience and extensive product knowledge made her comfortable. He showed her a couple Hyundais and she finally settled on an Elantra. From the start of the paperwork to walking out the door took under two hours. Dan in finance was awesome, no pressure to purchase something we didnt want. There were no hidden add-ons, everything was above board. When we got ready to leave Steve Sprute the Sales Manager came back out and thanked us for purchasing from them. Overall a fantastic experience they had an extensive inventory of new and used cars. I have already recommended Bill Luke Fiat to our friends and family.

AA

Jul 13, 2015

I went to Bill Luke Fiat to check out a used car. Mark Taylor was outstanding!! Pleasant, courteous and most importantly honest. The price they offered on the car and on my trade in could not be beat by anyone. Ultimately, it came down to the color of the car. Just wish they had the car in silver. Despite going somewhere else, these guys deserve two thumbs up!!

Elizabeth

Jul 6, 2015

Overall I'm very pleased with this dealership! Had great help and all my questions were answered. Place was clean and will defenetly refer family and friends.

Judy Lopez

Jul 6, 2015

Highly recommended! My search for a great used car ended here. We were in and out in 2 hours!! Ask for Bruce Mortensen. His customer service is exemplary as he went above and beyond the call of duty to put me in the exact car I was looking for. Bruce then spent 1/2 an hour making sure I understood all the bells and whistles.

A. Casoria

Jun 29, 2015

My husband and I weren't looking to purchase a vehicle. We spent the day just checking out cars at various dealerships. Our experience with Mark was no pressure - matter of factly - here's what I have for you. I appreciated his interest in giving us the run down without trying to "Hard" sell as so many sales man do. The experience was so nice that we actually returned later that day and purchased our vehicle!

JaeCristy

Jun 28, 2015

I needed a new car and was searching online when I found an amazing deal on a 2014 Chevy Cruze. I just had to go to the dealer immediately and check it out. I didn't think I'd end up buying a car today, but I just couldn't pass up this deal. My sales specialist, Mark Taylor, helped me get financed through Desert Schools where I got an even more amazing interest rate because I'm an educator. He was also able to tell me more about the Chevy Cruze as his sister has one and loves it. I never felt like I was being lied to or tricked into buying a car. At Bill Luke Fiat, the sales specialists don't receive commission, which I was surprised to hear. It has been 12 years since I last bought a car, I was a tad anxious, but I'm feeling good and confident with my experience with this dealer.

Mehgan

Jun 28, 2015

We found our dream car online and before heading all the way over to Bill Luke we called to make sure it was still available. They confirmed it was so we headed down to test drive it. Upon arrival, we were greeted by Shawn Hucko. He was incredibly informative and helpful thru out our visit. He made us feel very comfortable and no pressure to purchase right away! This was a very easy and enjoyable experience!

PorscheZen

Jun 27, 2015

No customer service. We are still waiting for our plates. It's been nearly 3 months. Chad messed up paperwork and didn't tell us until 2 days prior to expiration. We had to go to MVD to get an extension and pay for it. No reimbursement from Bill Luke. I've contacted Eric Luke and Steve Sprute via email for help. No response. We've been there 2 times because of their errors. No compensation, no apologies, nothing.

Lesleyann80

Jun 21, 2015

I am so.happy with my experience working with Kevin to purchase my new Fiat. I would recommend anyone who wants to buy a car to contact Kevin Landers. He is knowledgeable, patient and did not try to push me.into a purchase but helped me to make an informed decision. I had a great experience.working with Kevin Landers and would do it again!

satisfied customer

Jun 20, 2015

Shawn was expedient and made the process very easy and non painful. He also did not haggle or hassle me and send me a quote right away. I appreciate they worked with me and wanted my business but was not pushy, I would recommend coming to look at the inventory and great prices.

EdExplorer

Jun 17, 2015

My wife and I went in to look at cars with a make (Ford Explorer) and price in mind. Kevin Landers was our salesman. He showed us the large inventory and was very helpful. We found a car we like and we sat down for the dreaded "numbers" talk. To our surprise the numbers were right where we wanted to be with the purchase and with our trade in. We will be back there for our next purchase.

Matthew L.

Jun 13, 2015

Prior to my experience with Bill Luke Fiat, and specifically John McCready, I had checked around at a few other dealerships and had experiences that were less than stellar. John, however, was nothing short of the best salesman I've ever had the privilege of working with. He's honest, straight forward, genuine, and to the point. He's not overly pushy or overbearing. He's super friendly and definitely someone who goes out of his way to make the car buying experience a smooth ride for you. It was a pleasure working with him and ultimately buying my 2013 Dodge Avenger from him. While the entire Bill Luke's staff delivered a great car buying experience, I would fully recommend asking for John "From Jersey" McCready. Thanks, John!

Jan

Jun 12, 2015

Bill Luke surely lived up to its five star rating with my wonderful experience buying my 2014 Lincoln MKZ. Honest, no hassle and friendly service. I highly recommend them to one and all....

MDL1200

Jun 12, 2015

Prior to my experience with Bill Luke Fiat, and specifically John McCready, I had checked around at a few other dealerships and had experiences that were less than stellar. John, however, was nothing short of the best salesman I've ever had the privilege of working with. He's honest, straight forward, genuine, and to the point. He's not overly pushy or overbearing. He's super friendly and definitely someone who goes out of his way to make the car buying experience a smooth ride for you. It was a pleasure working with him and ultimately buying my 2013 Dodge Avenger from him. While the entire Bill Luke's staff delivered a great car buying experience, I would fully recommend asking for John "From Jersey" McCready.Thanks, John!

Steve &Sheri

Jun 8, 2015

MY wife and I drove into Bill Luke late on a Thursday evening and John McCreedy met us as we pulled into the parking space. We told him what we were looking for and within 20 minutes we were test driving the 2014 Dodge Durango that we ended up buying after the test drive. John was a very nice person to deal with he let us talk and never tried to change our minds. He has called us and has told us to call him any time with questions about the vehicle and we have. There are only a few salesmen I have met in my life time that I can say are truly honest and John is one of them I bought my first car in 1976 and have bought a lot of cars since then. John is much like myself when it comes to talking to people be honest and the rest will take care of itself Steve &Sheri

Hlmitzel

Jun 6, 2015

I'm a first time buyer, and deacon at this location just made my experience a breeze. I can now say I'm a CAR OWNER :) Thank you so much!

happy new car buyer

Jun 5, 2015

My wife and I went to Bill Luke and we were exceptionally satisfied. Our salesman, Daniel Uyematsu, was very professional, he showed us all the vehicles we were interested in. He also showed us a brand new Fiat which was nicer, got better gas mileage and a was less expensive. We bought the Fiat, and are extremely happy with it.I feel Mr. Utematsu went above and beyond, and anyone going there should ask for him.

Ali Shihab

May 26, 2015

We had a great experience buying car from this dealership. The sales consultant Bud Thomas was very friendly, knowledgeable and patient and he try his best to get us the best deal on the car. I highly recommending him for any one considering buying a car from this dealership.

Kim L.

May 26, 2015

We just bought a car at Bill Luke Fiat and it was an awesome experience! Mark Taylor is an excellent salesman. He wasn't pushy or overbearing like some sales guys. His main goal was to be sure that we were satisfied with our purchase. He is definitely the best salesman we know! It was the first time that I actually enjoyed buying a car from a dealer. I would definitely recommend Bill Luke Fiat to anyone that is looking for a car. Mark Taylor is the best!!!! :-)

Ali Shihab

May 25, 2015

We had a great experience buying car from this dealership. The sales consultant Bud Thomas was very friendly, knowledgeable and patient and he try his best to get us the best deal on the car. I highly recommending him for nay one considering buying a car from this dealership

Trinidad.Moreno

May 21, 2015

From the start Erik was welcoming, courteous and friendly. Not like any other dealer where they would treat you like a sale. It was a easy going, no pressure experience and they worked with me on financing Which I really appreciate. Would highly recommend anyone to check them out. Thank you again for the great experience.

Michelle P

May 20, 2015

I tried to find out if they had a car still available through their internet chat. Spoke with Roxanne. Gave them the stock # and discription they have for the vehicle on their internet and they would not tell me if they still had the car or not! They wanted all my information prior to giving me this information. For this dealer not to be like the other dealers it sure felt llike the same old tactics other dealers use. It's too bad cause I really was interested in this car. :(

Denisex83

May 19, 2015

I had a great experience buying my new car at Bill Luke Fiat!!! Tony Cole was a great sales consultant and overall a great person!!! It was a great adventure with him while making my dad and I laugh!!! Very outgoing and just an enjoyable individual!! I would recommend anyone to go with him. The experience was fast and great overall!!

Jeff Fearn

May 16, 2015

Really enjoyed working with Bud Thomas. He worked with us to get the deal that we were comfortable with. Very knowledgable on his products. He got off work at 4:00 but I couldn't get there until 6:00. He came back to work to finish up our deal. He gave us some new floor mats for our used vehicle. After all the paperwork was done, he stuck around to demonstrate many of the cars features for us. Overall very statisfied we could make the deal and we appreciated Bud's persisitence in getting the deall done and his cheerful, no pressure attitude. Thanks!

Sheri Fearn

May 16, 2015

Really enjoyed working with Bud Thomas. He worked with us to get the deal that we were comfortable with. Very knowledgable on his products. He got off work at 4:00 but I couldn't get there until 6:00. He came back to work to finish up our deal. After all the paperwork was done, he stuck around to demonstrate many of the cars features for us. Overall very statisfied we could make the deal and we appreciated Bud's persisitence in getting the deal done and his cheerful, no pressure attitude. Thanks!

Annie S.

May 11, 2015

My car buying experience at Bill Luke Fiat was awesome thanks to our salesman Mark Taylor and the finance manager Robert. They both were so nice and eager to make our experience as painless and quick as possible. It was great! We started to buy a car at a different dealer and they were so shady about adding hidden costs and about the whole experience that we walked out. Then to go to Bill Luke Fiat and have such a great and painless experience was just awesome. They are a so different than any other dealer I have been to and they did not try to pressure you in buying and were so honest about everything! It really couldn't have been better! Thank you Mark and Robert!

Nick Zadeh

May 11, 2015

The sales agent, Charles was very nice, pleasant, professional and attentive. I enjoyed doing business with him.

Amberlyn

May 6, 2015

Everyone was very welcoming and nice. They were honest, kind, and very quick in the process! I walked in and left with a new car with absolutely nothing to complain about. Jorge was the gentleman who helped me and he was more than accommodating to all of my needs. Would absolutely recommend this dealer to everyone and anyone. They have a beautiful selection of Fiats!

Becky

May 6, 2015

I worked with Shawn and he was very helpful. Showed me exactly what I asked for. I could not be happier with my purchase. They had a great selection of Tahoe's and Suburban's better than most. This dealership is very efficient and they won't waste your time. Great experience overall.

Alejandro

May 2, 2015

Great service, friendly and patient sales people, and the best prices in town. I would highly recommend Bill Luke. If you are in the market for a car, I think you have to see what Bill Luke has before making a decision. I wanted to test drive several cars, as I had not made up my mind on what I wanted. I was considering anything from a sports car to a compact SUV. I wanted to check Bill Luke before I bought anything to see if the great prices they posted online were legit, or a ruse to get people in the door. I am very cynical when it comes to car sales. Like most of us, I have had a lot of bad experiences, and have dealt with a lot of dishonesty. I was pleased to find the prices were real, and the sales people were knowledgable and patient. I first worked with Jeff, who was great. I was not ready to buy at the end of the day, but said I would come back the next evenning. Jeff did not pressure me and was fine with me coming in the next day, even though he would not be there. The next day I worked with Kevin, who was great. I did not feel pressured when I did not want to take their offer, Kevin was patient and did not get defensive as we haggled and worked out a deal. When we finally came to something we could both live with, the financing was easy. No hidden fees, and everything was explained clearly and thoroughly. I have dealt with a few dealerships around town, and this is the only one I would feel comfortable recommending. In fact, given their great pricing, I think everyone in the market for a car should check their website, and if they have something you like, go check it out. They have so many cars, that even if you are like me and have not made up your mind, you will have an opportunity to check out many different makes and models. I am very happy with the results of this car buying experience.

CarWorthy

May 2, 2015

I saw a vehicle online for a stated price. I went in to see it and took a test drive. Then the price went up by $1000 simply because I can pay cash. Politely expressed my displeasure and walked out.

New Soccer Dad

May 2, 2015

Went to Bill Luke seeking an already researched used vehicle. Was met by Charles and he went and grabbed the vehicle for us. After a quick spot check, dings, dents, motor, ac) we proceeded with working numbers. The finance dept honored the internet pricing which was $5,000 less than sticker! After a couple hours of working numbers and service, and a pleasant test drive, we walked out the door owning our new vehicle. This was very satisfying for us knowing they actually shopped the best APR from their lenders and got us under our initial monthly payment. We will be returning to Bill Luke for future purchases.

Alejandro

May 2, 2015

Great service, friendly and patient sales people, and the best prices in town. I would highly recommend Bill Luke. If you are in the market for a car, I think you have to see what Bill Luke has before making a decision.I wanted to test drive several cars, as I had not made up my mind on what I wanted. I was considering anything from a sports car to a compact SUV. I wanted to check Bill Luke before I bought anything to see if the great prices they posted online were legit, or a ruse to get people in the door. I am very cynical when it comes to car sales. Like most of us, I have had a lot of bad experiences, and have dealt with a lot of dishonesty.I was pleased to find the prices were real, and the sales people were knowledgable and patient. I first worked with Jeff, who was great. I was not ready to buy at the end of the day, but said I would come back the next evenning. Jeff did not pressure me and was fine with me coming in the next day, even though he would not be there.The next day I worked with Kevin, who was great. I did not feel pressured when I did not want to take their offer, Kevin was patient and did not get defensive as we haggled and worked out a deal. When we finally came to something we could both live with, the financing was easy. No hidden fees, and everything was explained clearly and thoroughly.I have dealt with a few dealerships around town, and this is the only one I would feel comfortable recommending. In fact, given their great pricing, I think everyone in the market for a car should check their website, and if they have something you like, go check it out. They have so many cars, that even if you are like me and have not made up your mind, you will have an opportunity to check out many different makes and models. I am very happy with the results of this car buying experience.

willeydew

Apr 28, 2015

Best experience buying a new vehicle. Nice sells team and best prices. We had been looking for a new Suburban for awhile and not only did Bill Luke Fiat have a great price for the suburban we wanted they also made it so easy. Thank you Bill Luke Fiat we have a vehicle our family will enjoy years to come.

Hdziner

Apr 18, 2015

Deacon and Dan are awesome and so easy to work with. We are so happy with our experience!

JRT

Apr 17, 2015

Had a great experience shopping for a used SUV. Great salesman with no pressure to buy.Large inventory to choose from. The vehicles are well maintained & clean. Best used vehicles overall that I have looked at.

Cate

Apr 14, 2015

The whole team there was great. My salesman, Charles White, especially terrific and a great guy to talk to. No pressure, they aim to please and did. Great place to buy a car.

Ignacio Corella

Apr 11, 2015

Best car buying experience so far! Easy, no hassle, no pushing, I was looking for a used Fiat and came out with a brand new one, ask for Erik Strecker, the best car sales guy I've met. No problems, no hidden fees, no nothing! HUGE discounts, I would totally recomend this dealer to anyone interested in buying a car, new o used. Very happy with my new car! Thanks guys!

colombian_24

Apr 7, 2015

I went twice in one week to look at two different vehicles. I got a salesman by the name of Deacon Carey both times. I did not really like him the first time but since he had already helped me out he wanted to help me out the second time. I wasn't happy about it but I went with it. We are test driving a Used 2015 Mazda 6. I connect my phone to the bluetooth to listen to my music and see how the system sounds. I am playing music by the rapper J. Cole. "Farewell" is the name of the song. It was not even that loud, and had he politely asked me to turn it down the music I would have done so without hesitation. But instead, he turns down the music himself, and proceeds to say "I'm sorry I cannot listen to this, I cannot do that xxxxxx stuff". I immediately head back to dealer and go talk to his manager a man by the name of Nick Nevels. He does not seem too surprised about what happened and said he would "talk" to him. I don't think Bill Luke Fiat needs a xxxxxx xxxxx working on the lot trying to sell cars. The prices are great and I'm sure they don't care that they lost my business because somebody will buy that car. But this story needs to be told. It's the 21st century buddy. Stop the xxxxxx.

TRB

Apr 6, 2015

Everything was very good, and everything was as advertised and no surprises. Only issue was not detailing the car until the purchase was finalized, added to the time and too long at the dealer.

Simonesfiat

Apr 6, 2015

They were great finding us a car that suits our needs,as the car that we had picked out they found us a better deal with a warranty. They are very professional and you don't have to haggle over the price which is great. I would recommend this dealership to all of our friends. They try to solve all of your needs and have great personalities!

BobL

Apr 2, 2015

My wife and I bought Traverse at Bill Luke Fiat and the service was excellent. From the initial call with Kelvin (I hope I spelled his name right) about the call to our on site purchase with Dan in Sales and Chip in Finance - everything was top notch. We were in and out in under three hours, and that included trading in a car. I highly recommend Dan and the whole Bill Luke Fiat team

Shane Butler

Apr 2, 2015

Our salesman was easy to deal with and got us a pretty good deal on suburban. I would return to buy another vehicle from them. Bud was a great person to deal with

JLHappy

Apr 2, 2015

I would buy from Bill Like Fiat again. The entire event went smoothly from fy initial contact with the internet dept with Kara. To the salesman, Charles. To financing with Ginger. Everyone was extremely friendly. When I scheduled the time to come view the car, they had it out front waiting for my arrival. Kara went above and beyond in trying to coordinate the viewing with me. Because of my busy schedule, we kept playing phone tag. Charles allowed me to view the vehicle and test drive with no pressure. I walked away from the lot without anyone chasing me down. I came back a couple of days later and purchased the vehicle from Charles. He even came in on his day off to help me. I felt financing went just as smoothly. The only disappointment was that I could not use my pre-approval through my credit union. I had to use Bill Lukes financing to receive the advertised discount. Because of this I gave them four stars. The people I worked with received 5 stars. This is the third dealership I went to during this car shopping experience. (Peoria Nissan is HORRIBLE, talk about a bunch of sharks out to get you.) I have had my vehicle for 1 week, I am glad I chose Bill Luke.

Satisfied Buyer

Mar 31, 2015

Had a wonderful time at the dealership. Our salesman, Shawn, was outstanding. He was friendly, knowledgeable, and didn't mess around, waste our time, or play games. We told him very specifically what we were looking for and he got right down to it. No pressure at all and we never felt uncomfortable. Our finance guy, Robert, was just as good. He offered us additional products with no pressure and answered all our questions and went over everything line by line on our contract. No hidden fees or add-ons that we didn't ask for. We drove up from Tucson because they had a great website and I was able to see what they had. I would happily drive up again for our next car. If you want a great, no pressure, and dare I say fun car buying experience, please go see Shawn at Bill Luke Fiat.

Saul Perez/ Ileana Melendez

Mar 22, 2015

I had a great experience buying my car at Bill Luke. My salesman Bub Thomas was great, he kept everything very honest with me and didn't waste my time. I told him what I was looking to do and what I could afford and he put me in vehicle that was right for me. I highly recommend this place if you are serious about cars. Ask for Bub Thomas!

Saul S. Perez / Ileana Melendez

Mar 22, 2015

I had a great experience buying my car at Bill Luke. My salesman Bub Thomas was great. He kept everything very honest with me and didn't waste my time. I told him what I was looking to do and what I could afford and he put me in a vehicle that was right for me. I highly recommend this place if you are serious about cars. Ask for Bub Thomas!

Marc

Mar 20, 2015

This is the second vehicle we have purchased from Bill Luke, our first was a 2014 Fiat 500L which we just traded in for a 2014 Chrysler Town and Country. Both times we have had excellent experiences with the dealership and its employees. Our salesperson this time was Bud Thomas who was very friendly without high pressure salesmanship.

Kelly Ricard

Mar 19, 2015

Nice honest people from what I experienced. I liked my sales guy Deacon. I also liked that they did not talk crap about any other dealership. Plus no additional bull. As to the car I am buying it's really nice and I can only hope that they sold me a really reliable car for a single mom on a 35 k a year budget. Good people go a long way.

L. Steele

Mar 19, 2015

If you are looking for a great deal on a vehicle with a no-pressure atmosphere, VISIT HERE! We met with Mark Taylor at the dealership recently. Not only was he friendly, he was extremely patient with my lengthy list of demands. I may have been one of his toughest customers! Growing children brought me to the dealership as I needed a new vehicle to fit four large car seats. Mr. Taylor knew properly installed car seats were important to me. He allowed me to test my car seats in many configurations in the vehicle as well as was willing to take me to the fire station to have them checked by a car seat safety expert. Mr. Taylor explained their no haggle pricing to me, which made the transaction quick and easy. I had visited another dealership previously and told Mr. Taylor about my awful experience. He definitely made sure this didn't happen again and exceeded my expectations. Overall we were happy with the amazing deal on the vehicle we purchased, the dealership as a whole, and especially with Mark Taylor, who went above and beyond to make sure I was happy. Thank you!

Steveo

Mar 19, 2015

Excellent experience. They fedex all my documents the week before my arrival in Tempe,AZ In and out of dealership less then a hour. Deacon Cary my salesman went above and beyond.

Bill

Mar 15, 2015

The buying process was extremely quick and easy. No hassle.

Marcos

Mar 9, 2015

I was really frustrated with the treatment most of the dealerships had been giving me, so I started contacting them through email. Not any better, except Bill Luke. Kara Buskirk, Internet Manager responded quickly AND actually answered the one question I asked. Drove across town, 20 mi plus, and Daniel Stewart helped us with paperwork extremely professional and polite. Then Chip Alspach in finances made that part of the process painless and pleasant. Love this place, it made buying a new car fun again. Thank you Bill Luke Fiat staff!

Nikkijo

Feb 19, 2015

I'm woman and I really don't want to spend my time buying a car. Its boring. I was already tired of looking at cars, talking to salesmen. When finally I found a few cars I'd like to look at. I emailed Bill B. and told him I don't want a bunch of quotes from this website and that website on my car and the car they want to sale me. But give me a good price and i'll buy a car cause I'm tired of shopping for one. When I went to the dealership. Mr. McCready, helped me. HE WAS AMAZING. I had to spend about 5 hours out of two days talking and dealing with him so I'm glad he was someone I didn't mind spending time with. I'm super happy with my car(though I wish it was white or black) I actually ended up buying a white one, I didn't pick it up yet... and it didn't have all the options I wanted.. so I called in the AM and said I DONT WANT THAT CAR! I want the other... They had to fill out some extra paper work but they were happy to have put a smile on my face. If your a woman and you don't want to be taken advantage of yuckie sales men come here! What a blessing! Thank you John!

Love my Ford Escape

Feb 18, 2015

The experience with purchasing my car at Bill Luke was stress free and NO pressure! The customer service was top notch and I was kept informed throughout the entire process. This was so relaxing knowing I was being taken care of with every detail and not taken for a ride! What a relief! Daniel Uyematsu wanted to make sure I got the car that fit my needs, what car fit me and to make sure I liked it! We test drove several cars and he made the experience so much fun! I felt like I was with a friend. He was so knowledgeable in every detail. Special thanks to Nick Nevels who is by far the most important aspect of Bill Luke Fiat! What a great team from start to finish! I recommend everyone to go to Bill Luke Fiat if you are looking to find an honest dealership with no pressure sales. They really care about you!

perksb

Feb 17, 2015

I was so lucky to have purchased my car through the experience and knowledge of Bill Luke Fiat! I didn't need to go to any other dealership! Daniel Uyematsu made the experience so much fun and he wanted to make sure I found the perfect and right car for me. The entire process was stress free and no pressure. How relaxing it was knowing I was being taken care of with superb customer service throughout the entire process. A special thank you to Nick Nevels at Bill Luke Fiat - he is the best! Everyone was courteous, friendly, very professional and you knew they were looking out for you!!

kidmosey

Feb 14, 2015

I wish I had read these reviews before I started shopping. After dealing with several dealers in the valley, I found out what people mean when they talk about pushy car salesmen.Bill Tish is the only sales person I've dealt with in the past few weeks who wasn't emailing me daily with deals for cars I didn't ask about. The fact that he seemed to be more concerned in my satisfaction than landing a big sale is the reason I ultimately decided to go back and purchase my car from him.Many companies are figuring out that customer service and loyalty is more important than sales. Bill Luke seems to be ahead of the curve in this regard.

LD

Feb 12, 2015

This was one of best car buying experience I have had. Our sales man, Bruce Mortensen was very experienced with all the cars. He was so pleasant and helped us with our decision. It was a very busy day, but everyone was so nice. The business man put us through our financing as quick as he could. He had a great personality and knew his business. Thank you again. We will send our friends to Bill Luke.

Numb3rsman

Feb 12, 2015

Finally a car buying experience where we felt like we bought a great car at a great price. Fair prices, good selection of vehicles and knowledgeable staff are the reasons we shopped Bill Luke FIAT of Tempe. We found a family centered dealership with a friendly staff. Bud Thomas, our sales representative was very helpful in finding the car that was perfect for us. He pointed out key features on each vehicle we test drove and comparisons with similar vehicles. He made sure all of our questions were answered before we left in our new purchase and did all he could to get us a fair deal. I would recommend Bud and Bill Luke FIAT to anyone looking for a positive car buying experience.

RAYMOND & SYLVIA GURULE

Feb 11, 2015

This place is amazing ,, they helped in many ways to make sure we went home with a car taht same day... Afetr we had gone with Auto Nation & they didnt want to help... At Bill Luke they did, its an amzing company and all the staff is really nice.. So i highly recomend this place to any first time buyers. And agin THANK YOU PAUL MINTER

Charlie

Jan 31, 2015

Our salesman was John McCready. Two things that impressed me up front were he new his inventory (and this is a big lot) and he was knowledgeable about the cars. Unfortunately, that was not my experience with all the other dealers we visited.. He listened to what car model and features my wife and I were interested in and only showed us those models; there were five on the lot. This was our last dealer stop for the day. Every other dealer's sales person had us review every single car on their lot that was remotely in our price range with complete disregard for our interest or time. With John, we were able to quickly zero in the one we liked best. It was in better condition, had more features and lower miles than any other we saw in our 4 weeks of searching. The interesting part was they were asking $1,500 to $2K less than all the others we found. John explained instead of pricing the vehicles high and haggling, they add a smaller, fair margin, then publish the cars price on the internet. Great time and pressure saver. They reviewed multiple finance companies terms and rates to get us the monthly payment we wanted. John himself was an extremely genuine and caring individual, not to mention a great sense of humor. I highly recommend Bill Luke Fiat and John. Our overall experience was great and we love the car we purchased.

mjponzio

Jan 28, 2015

I wanted to take a moment to thank you for reaching out via email and phone. Further, you should be commended for your outstanding customer service, professional demeanor and interpersonal skills. Your warm disposition and sincere approach was greatly appreciated. You made an uncomfortable and stressful experience much more manageable. You are a five star employee and certainly serve and amaze your clients. I felt really great after the transaction. Thank you!

Wes and Toni

Jan 26, 2015

Tony Cole, was the best! We purchased a pre-owned Nissan Murano. The price on-line was exactly what was promised. Chip in Finance was great too. Overall this was a a very positive experience. We would definitely go back and purchase another vehicle from Bill Luke Fiat.

face216

Jan 26, 2015

Our salesman Bud Thomas was great to work with. He gave us an informative view on the vehicle we were interested in. In which we were able to purchase.

Bernadette

Jan 23, 2015

My husband and I are very happy with our new vehicle and especially with how our Sales Consultant, Bud Thomas from Bill Luke Fiat - Tempe, handled our sales experience from start to finish. He was very willing to answer all of our questions regarding the vehicle and was very knowledgeable with all of the computerized features, etc. Due to time constraints, it took us a couple days to complete a deal, however, Bud Thomas never made us feel pressured. He even came into the dealership on his day off to seal the deal to accommodate our busy schedule. We will definately recommend Bud Thomas and the crew from Bill Luke Fiat to our friends and family.

JClark

Jan 23, 2015

....NOT ME! And neither does Kevin Landers at Bill Luke Fiat. What a pleasant surprise! :) He made our car purchase easy and stress free. Best car buying experience I've had by far. Thanks Kevin!

Steve

Jan 21, 2015

Our first communication was with Kelli Richardson through the internet. She was helpful and responsive. Upon our arrival, she turned us over to Paul Minter. He was very friendly and helpful. He showed us all the 2014 4WD Tahoe's & Suburban's. After we settled on one, he let us take it for a short drive. After we decided on our Suburban, he was very efficient and helpful on getting our trade-in defined and valued. He then insured that the vehicle was properly prepped & detailed. Robert Traslavina was also very friendly and helpful in working through the finance process. Through our whole experience, we never felt pressured or uncomfortable. Our overall experience was excellent. We would definitely recommend your dealership for purchasing a high quality used vehicle at a good price.

John Ch

Jan 20, 2015

I did purchase used Ford F-150 2014 It was a nice experience to shop for a truck and get it without any traditional auto dealers stress. We went there with the purpose to compare the prices for the truck we already were buying with the other dealer and also to see, if we can get what is advertised online. Surely we were able to get the truck for the listed price and end up buying the truck here. I would like to thank Bill Tish for it, who assisted us with the purchase and I appreciate his help very much.

Lifelong Car Guy

Jan 17, 2015

I have bought two vehicles from the dealership. I have found their sales personnel friendly, straight forward and accommodating. The service department is very helpful and reasonably priced compared to most dealerships. Perhaps the biggest compliment I could give Bill Luke Fiat is that the dealership reminds one of the small town dealerships of days gone by when a dealer cherished and nurtured repeat customers.

LAR

Jan 16, 2015

Purchasing my new car at Bill Lukes was a very good experience for us, over the years of car buying I have many very poor experiences at other dealers, however this time it turned out by far a good one. I believe we were treated very fairly and with much respect. Our sales rep Bill Tish was very knowledgeable of the vehicle and worked with us getting through the process quickly and professionally. We would recommend both the dealership and Bill very highly to anyone looking for a new vehicle. Great car Great dealership.

DJ

Jan 15, 2015

The buying process was the most straight forward that I have found. Price was right, and the car was in great condition. My only complaint was that they could not produce a detailed inspection report for the vehicle i purchased.

Dwight B

Jan 10, 2015

I want to express my thanks to John Muzzarelli and Bill Luke Fiat for a pleasant used-car purchase experience. From the time my wife and I came into their car lot until when we finally decided on the car and drove it off the lot the people we interfaced with were all friendly and very professional. I would recommend John (Muzy) and Bill Luke Fiat to anyone.

VW Owner

Jan 3, 2015

Hi Have to say that the thought of purchasing a car was and always has been a nightmare for me. I myself had always stepped onto the car lot with guard up and ready to be put through the "car salesman lingo". This was clearly not the case when I went to Bill Luke Fiat. First things first... Jeff is amazing! Not only did he listen to what I wanted and what my needs were, he actually took it a step further and recommended about four other cars that would suit my purpose. He was very educated on all of the inventory that they had on the lot. (which is far more than any other dealership BTW). I wasn't pushed or hounded. Everyhting was taken care of with my purchase from start to finish. I was happy with the price and Robert in the financial department is wonderful. What a patient man. I dont think it was possible for me to throw any more questions his way;) great dealership. Go. You wont be disappointed. Maia

Bill

Jan 1, 2015

We were looking for a pre-owned Suburban with low mileage on the internet and discovered Bill Luke Fiat had the largest inventory of Suburbans with reasonable prices. We selected from our list of vehicles, a 2014 with 19,737 miles. We were hopeful it would still be available when we got to Bill Luke Fiat. Salesman, Tony Cole greeted us and we asked to see the Suburban we wanted. He found it and pulled it out so we could test drive it, we liked it, and purchased it. It was a very easy process. Tony and Dan, the finance man, were both very helpful, personable, and professional.

Vanessa C

Dec 30, 2014

My Father was a car salesman for years and always stood out for his customer service. This is what I look for in a car salesman. Before coming to Bill Like Fiat I was nervous and concerned about the sales buying experience because I could not find anyone with my Father's customer service skills and professionalism. This was until I met Shawn Hucko. He was pleasant, patient, and very informative from the first "hello". Each time I reached out to other dealerships I was greeted wtih arrogance, a number of "can't do's", and fast talking unprofessionalism. I am grateful to Shawn for his years of sales experience and patient understanding of what the customer wants. He made the experience customer-centric focused. I am now a proud owner of a 2013 Toyota Corolla!! Thank you Shawn and Bill Luke Fiat!! When you visit this dealership, please tell Shawn that Vanessa sent you. :) He'll take care of you!

Paul

Dec 27, 2014

I had an excellent experience at Bill Luke Fiat. My sales specialist Bruce Mortensen was very nice and honest and did not try to sell me on things I did not want. The sales manager Steve Sprute was also very nice and honest with me! This dealer does not try to add on unwanted things or try to sell you on anything. The price you see is the price you get (and it was a great price!). By the way I flew out from Albuquerque just to by my Fiat from them.

JohnDoe

Dec 23, 2014

We drove from Yuma, AZ to Tempe, which is about a 2.5 to 3.0 hour drive to look at several vehicles we liked on the internet at Bill Luke Fiat. They had the biggest selection of the brands we were looking for (Chevy, Buick, and Ford). Employee, Shawn Hucko, helped us through our car buying experience. He was knowledgeable about several different cars we drove and wasn't overbearing when it came time for us to decide what car we wanted or if we didn't want to buy a car at all. I was very pleased with my experience at Bill Luke Fiat, and would highly recommend this business to others. When we purchase a vehicle in the future, Bill Luke Fiat will be our first choice!

Gloria Engle

Dec 22, 2014

I just purchased a 2014 Chrysler 200 and had the greatest experience in doing so. The entire staff treated me as a very important person. I absolutely love the car and highly recommend anyone looking to buy a new or used car to look them up. Their service is the best I have ever received when purchasing a vehicle. I will continue to do business with the in the future. Thank you Bill Luke Fiat!

erikpowellaz

Dec 15, 2014

Great used car pricing. The terms were negotiated prior and everyone at Bill Luke Fiat held up their end of the bargain. I was in a hurry and Chip in finance got me in and out in about 20 minutes. Overall great experience and I would recommend them to anyone searching for new or used vehicles. Erik Powell

Kate

Dec 12, 2014

Tish set the positive experience at Fiat. I had researched used cars from Tucson to Phoenix and noticed that Bill Luke had the best used cars and the best prices. I walked in set on purchasing a used car for my commute to work. Tish found me walking through the cars on my search to find the used cars. With no pressure at all, Tish found the cars that I had found on my internet search. The finance and internet folks had previously asked me to consider a Fiat. Tish wanted to make sure that I looked at the used cars that I had come in to see. I took those cars out for a test drive, while keeping in mind Bill Luke had the best used cars and prices for the Tucson/Phoenix area. I decided to also compare the new Fiats and test drive those for comparison. I found that the Fiat 500L Lounge special price, handling, comfort, mpg, Nav/HandsFree/one year free Satellite radio/back up camera, and highway handling for my daily long commute fit the budget and exceeded my needs. The special end of year price for the 2014 Fiat was as low as the used car price that I had originally gone in to test drive.

Rodolfo Sabori

Dec 7, 2014

They help me a lot everyone were really friendly. The price was great. I will definitely recommend this guys their interests rate was nice too.John from Jersey he is awesome. Thanks

CorinneW

Dec 6, 2014

Bill was great. Very no nonsense, we got the best deal in town (we looked).

JJ

Dec 6, 2014

I was very happy with my car buying experience at Bill Luke which has not been the case at other dealerships. Deacon was very nice to work with and made sure I was satisfied with the experience from start to finish. I would definitely buy from here again as well as recommend this dealership to others!

CorinneW

Dec 5, 2014

Best Deal in town. Bill, our salesman, was great! All of the other salespeople and finance people were so nice. Very happy with our purchase.

DiAnna in Tempe

Dec 3, 2014

My car buying experience with John McCready at Bill Luke Fiat was like car shopping with a friend. He listened to my concerns about cost, color, and power. We walked the lot while he showed me several used SUVs that might be of interest. When he suggested the 2014 Fiat 500L SUV I had to be convinced. He was helpful and answered my questions. But in the end, he was right. I love my new Fiat. I enjoy driving my new "mocha cream" Fiat SUV. It is especially fun when I see people stop and stare because they are admiring my cute vehicle. It is easy to refer friends to John "From Jersey" at Bill Luke Fiat because I'm confident that he will make shopping for a new or used car a satisfying experience.

Elizabeth Robles

Dec 1, 2014

I was very satisfied with the quick and efficient response from the Internet Team. Bill was very helpful and being that I was going to drive a few hours to get there, he assured us that after being approved that all the necessary paperwork would be waiting for us. Indeed that is what happened. Charles White was waiting for us and he too was very helpful. I want to Thank Bill Luke Fiat for the fine Service and attentive staff.

Kelly C.

Dec 1, 2014

I had done enough research to know, that Bill Luke was most competitive when buying a used car. I was reluctant to go to the dealership because I had a horrible trade-in situation and did not want to go through a 3 hour process just to here the words NO. When I got to the facility, we were immediately greeted by Tony Cole. He was very friendly and was knowledgeable about the vehicle I was interested in. Before taking the car for a test drive, I told Tony about my horrible situation and he told me it wouldn't be a problem, "He would guarantee it". Once the test drive was over, Tony asked for some basic information, was very positive that a deal would happen. He stood behind Bill Luke Fiat, spoke highly of his management sales team, and with in 45 minutes, he was shaking my hand on the purchase of my car. It was refreshing to have the process go smoothly. Everyone I came into contact with, even Chip in the finance department made my car buying experience perfect. Thank you to everyone.

Kscott

Nov 30, 2014

We had a amazing experience here! We got a awesome deal on a 2013 VW passat. Our sales consult Bud Thomas was very helpful and made the buying process easy. He was very patient an got us the best price possible. I would definitely recommend buying a car at bill luke fiat

Military Mom

Nov 27, 2014

I actually went to Bill Luke Fiat to see a 2013 Ford Edge and ended up buying a 2014 Ford Explorer. When I first arrived I met Bud Thomas who was very professional and easy to work with. As I thought I had my mind made up we bounced around the lot, test driving several vehicles. I brought my husband back the next day to check out an Explorer that I really liked. We ended up looking at and buying a like new, 2014 Ford Explorer Limited with only 16K miles. If you go to Bill Luke Fiat in Tempe, ask for Bud. He's honest and does not pressure you into the wrong choice!

Anthony

Nov 24, 2014

John McCready treated me with respect and honesty. There wasn't any car salesman pressure that you might receive from other car dealer lots. This is the second time we have purchased a vehicle from a Bill Luke car lot and we will return when we are ready to buy again.

Brian

Nov 19, 2014

Expressed interest in an SUV that I saw online. Was contacted within the hour and made an appt to look at the vehicle an hour later. A few hours later, after a test drive and going over some purchase options, the SUV was in my garage.

CU

Nov 17, 2014

We just purchased a Chevy Tahoe from this dealership. We had the pleasure to work with one of their sales reps Mark Taylor. He was very helpful and great to work with. He made us feel very comfortable and he was not like a normal sales rep. he did not pressure us at all. We highly recommend this dealership and sales person for anyone looking to buy a vehicle. We will be back to purchase future vehicles from Mark Taylor at Bill Luke fiat!!!

Jay P.

Nov 14, 2014

Tony assisted us in the purchase. He was honest, personable, and helped us get a great deal. We are very appreciative of his service.

B_Pollard

Nov 13, 2014

Normally the overall car buying process is very stressful and something not many look forward too. As most would do, I had my guard up from day one to get the deal everyone is in search for when car shopping. From the moment I arrived at Bill Luke Fiat and met Jeff Jerde, I could tell it was going to be a different process than what I have experienced in the past. Normally, Car salesmen have a reputation of not always being very honest. Jeff and the entire staff you could tell were a different breed, they were all very nice and you could tell they were genuinely interested in my search and not just looking for the next sale. Now back to Jeff, he was phenomenal with the entire process which entailed answering about 50 text messages from me including on his days off. I really appreciate the entire staff working with me; I would definitely recommend and go back in the future to Bill Luke Fiat.

bpollard27

Nov 13, 2014

Normally the overall car buying process is very stressful and something not many look forward too. As most would do, I had my guard up from day one to get the deal everyone is in search for when car shopping. From the moment I arrived at Bill Luke Fiat and met Jeff Jerde, I could tell it was going to be a different process than what I have experienced in the past. Normally, Car salesmen have a reputation of not always being very honest. Jeff and the entire staff you could tell were a different breed, they were all very nice and you could tell they were genuinely interested in my search and not just looking for the next sale. Now back to Jeff, he was phenomenal with the entire process which entailed answering about 50 text messages from me including on his days off. I really appreciate the entire staff working with me; I would definitely recommend and go back in the future to Bill Luke Fiat.

Mosh's

Nov 11, 2014

Right from the beginning with a simple email inquiring about a vehicle, this experience has been painless We received a phone call the next morning and that set the wheels in motion. Deacon Carey was our salesman and he worked with us to make this experience as simple as possible. Once we decided on a vehicle there were no hidden costs and the buying process was simple and straight forward. There were options pointed out but no pressure to purchase them. There was a issue with the windshield and once again the Service Dept. came through. Wes Bishop kept us informed on the progress and in the long run he called in his glass specialist and rectified the problem. Definitely will recommend the Bill Luke Fiat company.

rlandis12

Nov 8, 2014

After getting run around by three other dealerships in the valley, I found a 2013 Chevy Tahoe for sale at Bill Luke. I was greeting (as usual) when I stepped out of my car, but by a very friendly gentleman Bruce Mortensen who nonchalantly asked what I was looking for. He took me to the truck, opened up before I could get to it, gave me a test drive. I was interested in the tahoe, so I walked in and was getting numbers when Bruce introduced me to Bud Thomas. Best hand off ever. Bud was intelligent, had insights into the process, explained everything in detail and was straight up. I was in and out in 45 minutes (and half of that was because of my terrible trade in that they were nice enough to give me more than any of the other three dealers). I bought the tahoe that day, partially because it was no nonsense, and a reasonable price. I would recommend anyone to this dealership and especially Bud.

Christle

Nov 5, 2014

My husband & I traveled all the way from Buckeye, Az to purchased a Ford Escape from Bill Tish (salesman) after we purchased it, we left it for a week so it could be detailed & have some of the dents & paint chips fixed. When we came back the following week to pickup the escape up we found out that they did not fixed the dents or chips & we would have to bring it back the next week on Wednesday. The sales manager Steve promised us a rental car for the day since we lived so far away. Once I returned for the third time to drop off the escape to get fixed, I was told that they had no idea that I was even coming in & better yet they had no rental car for me & could not guarantee that I would not have to pay for it & conveniently both Bill & Steve where off. I would not recommend this dealership!!!! The only helpful employee was Wes & his hands where tied since all the sales managers where in a meeting.

Ariel Holcomb

Nov 5, 2014

Bud Thomas was my sales consultant. I recently purchased a 2013 Hyundai Elantra and he made the whole process very easy. Awesome guy! Highly recommend!!

VickiP VIP

Nov 2, 2014

I used to put off purchasing a vehicle because of how much I dreaded the process....well, no more, thanks to Shawn Hucko at Bill Luke Fiat in Tempe! My recent purchase of a 2013 Ford Edge was as painless a process as I've ever had in purchasing a vehicle. The staff was amazing and didn't pressure me, but instead was extremely helpful. I've never had such awesome service from a dealership before. My sales rep, Shawn Hucko, was the best; very pleasant, patient, understanding, informative & helpful. He was extremely knowledgeable about a vehicle that wasn't even that particular dealership's specialty. I'll be happy to go there again in the future.

Alyssa

Oct 31, 2014

bought my first car here, great experience. Dealer was informed, friendly, and had excellent choices that weren't just fiat cars. I bought a Toyota corolla here, and it was cheaper then the ones I saw at the Toyota dealership. I was a first time buyer and didn't have a co-signer, and they were still able to find me a finance company.

BEW1949

Oct 28, 2014

Just bought a 2014 Nissan Rogue Select and the salesperson , Bud Thomas was great to work with. He took the time for us to look at several crossovers and was very pleasant to deal with. Robert Traslavina the finance manager was also great to work with through all the paperwork that most hate to deal with,but he made the transaction actually enjoyable.I highly recommend both these people along with the dealership for anyone that is looking to buy a vehicle.

BEW1949

Oct 27, 2014

Bought a 2014 Nissan Rogue Select and Bud Thomas (salesperson) and Robert Traslavina (finance mgr) both made the experience very delightful. I highly recommend these two along with the dealership for anyone looking to buy a new vehicle.

Buttonlady

Oct 25, 2014

This was such a low pressure, no stress car shopping experience that my husband and have ever had. All aspects were made comfortable and information was provided and all questions answered clearly. We truly appreciate the knowledge and demeanor of Bruce Mortensen and all of the members of the sales team involved in the process. Bruce took us to find a variety of models for us to review/compare. We made the decision without any pressure to buy. And the cherry on the cake is the great new Fiat 500 that we enjoy!

kellerpainter Chandler

Oct 25, 2014

This was such a low pressure, no stress car shopping experience that my husband and have ever had. All aspects were made comfortable; information was provided and all questions answered clearly. We truly appreciate the knowledge and demeanor of Bruce Mortensen and all of the members of the sales team involved in the process. And the cherry on the cake is the great new Fiat 500 that we enjoy!

Y Y

Oct 20, 2014

I bought a GMC Acadia from Bill Luke Fiat. Tony Cole, the salesperson was very nice and helpful. He showed me a couple SUVs and I finally got what I want.The buying process was easy and smooth. I definitely recommend this place.

jlbeast20

Oct 19, 2014

I told our sales consultant Shawn a few things about our lifestyle, needs as a family, and that I "knew" exactly what I wanted. We test drove the one I asked about along with one that Shawn felt would fit our needs perfectly. I was shocked to see the car he chose because it was almost 360 to what I had wanted. After learning about all vehicle had to offer and test driving it I was in love! Shawn is the best sales consultant! He knows his cars and knows exactly what people need. He was very patient and helped my husband and I find the perfect color, features, and overall deal. Never once did I feel pressured. I would come to him with any vehicle purchases in the future. Financing was smooth and hassle free and the showroom floor and waiting areas were clean and beautiful. Thank you for helping us find our new Fiat 500L. It really was the car we needed.

DutchDelights

Oct 14, 2014

Bought my new Ford Fusion here last week, and already got back from a road trip to San Francisco. The car was perfect, no problems at all. Bruce and Paul helped me find the perfect car for my needs. They were friendly, helpful and very patient. I sat in many cars before making my final choice. Not at any point did I feel pressured into buying something I did not like. The paperwork was quick and easy, and the price was spot on. I'll definitely be back in the future for another car.

allyson5hawk

Oct 14, 2014

John from Jersey was incredibly helpful, patient (as I was a first time buyer), and personable. I had a very pleasant experience, feel like I got a great deal, and am over the moon about my new car!

Tanja O

Oct 14, 2014

Bought a Ford Fusion from Bill Luke Fiat and already got home from a round trip San Francisco. The car was perfect! Bruce and Paul were super friendly and patient and helped me find the right car for my needs. I did not feel pressured buying a certain car or closing a deal before I was ready, they were very patient and let me make tons of test drives. I will definitely come back when I need another car!

kellychall

Oct 12, 2014

I saw John "from Jersey and all I can say is this was a great experience I will be back. I saw the car before they got a chance to clean it (had just got it in on a trade in) not only did they detail it they also replaced cracked window trim which I wasn't expecting.They gave the car a full look over and replaced a few parts that I would have had to do (cracked motor mounts and wheel cylinder) I went just to look at the car but with the friendly service and great price and customer service couldn't resist. My GF will be buying a new car soon and we will be repeat customers I highly recommend bill luke fiat

Tiffany Brock

Oct 12, 2014

We just bought a 2011 Lincoln MKX from Bud Thomas and love our new car! We highly recommend Bud- he was helpful, knowledgeable, friendly, and funny :) Overall the experience was excellent and not at all stressful. We couldn't be happier w/our decision to purchase a vehicle from Bud!

Samantha Inlow

Oct 8, 2014

Shawn is a amazing sales assosiate. He was very knowlegable, friendly and willing to help us with any questions. We where comfortable talking to him and he was interested in what we had to say. We arrived knowing exactly what we wanted to look at. When Shawn pulled it up, we inspected the car and I fell in love. It was a easy decision to make, it was a great condition, full of extras and a exactly as pictured online. The website also helped a lot. I looked at many cars before our visit and had a top favorite. The website was easy to navigate and very helpful. Over all our visit was smooth, easy and all the staff members where amazing. Thanks so much!

xscapist

Sep 27, 2014

Researched used cars on Cars.com, narrowed down to a handful and headed to Bill Luke Fiat for test drives. Bud Thomas was my salesman who had years of experience at many dealerships and had the patience to go over 6 or 7 cars with me. I eventually got it narrowed down to a vehicle and with his help got the deal done without any issues. My experience there was great, the staff that I worked with were very experienced and friendly and I was impressed with their professionalism and courtesy. Thanks for keeping it painless and stress free. I would recommend Bud and his dealership for anyone looking for a new Fiat or good used vehicle.

Debra

Sep 2, 2014

I haven't bought myself a vehicle in 12 1/2 years. The kids, yes, but not for me, the mom. I was very comfortable in my Suburban, which I bought when my youngest was in 1st grade and who is now a sophomore in college. I decided to upgrade to new technology, new vehicle, so after visiting 7 dealerships because I had NO idea what kind of vehicle to buy, I visited Bill Luke Fiat. I have to backtrack and say that in those 7 dealerships, probably 3 of them had sales people I truly liked and felt comfortable with and who listened to me and didn't undermine my choices such as to have navigation. (Some told me to just use my phone, that it was better, but to me, a mom who hasn't had the newest technology the navigation feature was a must have.) I honestly wasn't entirely sure of what car to buy, so I went there with my husband and looked at 7-9 vehicles with a patient salesman named Mark Taylor. I wanted a used vehicle, because I'm careful with my money, and I have 3 kids in college and 3 large labs which equates to lots of expenses. The last vehicle we looked at was a 2014 Ford Flex, fully loaded with technology I didn't even know existed. One of my daughters said it is like an iPhone inside, and it is! Mark Taylor is the man who was so kind, easy going, non pressure, knowledgeable, friendly and exactly the kind of salesman I like, because as I mentioned, I visited 7 dealerships, and some are rude, pushy, annoying, condescending, obnoxious and unhelpful. One guy at a local dealership showed me a vehicle which I was very much considering, and the center seats have this complicated system to move them forward and they collapse. I honestly couldn't do it after 6 tries. He waived me away and said "ok, I'll show you ONE more time!" (clearly annoyed) That guy influenced my decision greatly. At another dealership they had not one of their cars they showed in stock, but the guy left us sitting in the office for 30 minutes while he tried to turn one brand of car into a totally different car like some kind of genie. I told him to put his wand away, and we left. I liked Mark right away, and he had such patience. I don't make choices easily, but as I said, this man was super patient with me, driving through the back lot looking at every single one I may be interested in. He never sighed. I think car salespeople need to build "relationships", because those people have family and friends and the referrals will flow with relationships being built vs a quick sale and never seeing that person again. The process was easy, and I'm very happy with my new purchase. Bill Luke Fiat had quite a selection of new and used vehicles. I will gladly refer them to people. I hugely appreciate the "down home" feeling of the entire experience. It was wonderful, and Mark Taylor is the man to see there if you're needing a patient, good person, doing his job in a non aggressive way.

Jules

Sep 1, 2014

Dan U was exceptional! Friendly, knowledgeable, not pushy. Helped me find what I wanted and answered my call the next day when I had questions. Would go back and buy another car if I needed one. Thank you Bill Luke I love my Fiat!!!

CR-V

Aug 20, 2014

The shopping experience and staff were excellent. Eric Luke personally came out ot shake my hand and Paul Minster was awesome. Everything went great. The only thing I didn't appreciate was once I drove off with my purchased vehicle, I realized they didn't fill the gas tank. That's never happened before. I don't know if it's policy not to any longer or if they just forgot. Everything else was amazing.

Alsturm

Aug 20, 2014

Walked on the lot looking for a used SUV but not quite sure what make. Muzzy was extremely helpful in allowing us to see and test drive numerous makes and models and answer all the questions we had! We actually walked off the lot to think about our decision, which was welcomed as opposed to many other dealers where you feel pressured to buy. We settled on a gorgeous used BMW X5 and feel we got a great deal without being pressured at all! Not only that, Muzzy has checked in on is both numerous times to make sure we are happy with our purchase and service at Bill Luke Fiat. This is definitely a dealership we will go back to in all of our future purchases!

Arnold

Aug 19, 2014

Never got the deal done. To many things to do before even speaking about a deal. It might be because of the distance I live from dealership but just was not as easy as buying a car should be.

dblack64

Aug 19, 2014

Hadn't purchased a vehicle in 10 years. Was dreading the "haggling" over price and payment terms. Was very pleased with the experience. Dealer advertised the vehicle at a very reasonable price and honored the price. There was no back and forth with the finance dept trying to get more money out of me with dealer add-ons, fees etc. Jeff Jerde our salesman and the finance team were outstanding

Jill G

Aug 18, 2014

Shawn H was outstanding. He went out of his way on many levels to make our experience a pleasurable one. I felt they gave me a fair trade in value and a good deal for my new vehicle. I would recommend buying from Shawn any day! Will recommend him to family and friends.

Karen

Aug 16, 2014

We just bought our second car from Charles at Bill Luke Fiat, the first time, to buy my 13 Taurus in January, was such a pleasant experience that we came back today and bought a 2014 Chevy Cruze for my husband. The entire process has been so easy and stress-free. While we were test driving cars today, they were doing an oil change and washing my car. It turned out that I needed a new battery, instead of charging me $165, the service manager called the Ford dealership down the road where they replaced my battery for free! We will use Bill Luke Fiat again and again for our vehicle needs. Charles is the most helpful and pleasant salesman, and Dan from finance made a typically frustrating experience anything but. Thank you so much to the Bill Luke team from a (once again) very satisfied customer!

monaheath

Aug 16, 2014

I would highly recommend this dealership. They have a great selection and the salesmanJohn Mcready was very helpful and great to work with. The prices are very good too.

Steve Baxley

Aug 14, 2014

The thought of buying a car can become a frustrating process. Car buyers never feel they are getting all of the information and car sellers always have someone trying to negotiate over a nickle. That is why the experience I had at Bill Luke Fiat used cars was so good. The process was simple and to the point. I worked with the Internet Sales Manger via email initially so the actual process only took a couple of hours from the moment I arrived until we left. John McCready was excellent and informative and even when I became indecisive didn't "turn me over" to another sales person/manager. Great overall experience and I felt as if I made a fair deal.

chris.andria

Aug 5, 2014

Worked with Bruce in the purchase of my new Fiat 500c GQ and it was a pleasure. No pressure, they were very patient with my indecisiveness. Took really good care of me. Would definitely recommend.

Car-ohalic

Jul 27, 2014

I was very happy with the NO NONSENSE sales experience I found at Bill Luke!! The name has been around the valley for a very long time....now I know why! Great inventory,amazing prices and best of all was the lack of pressure and the games that most dealers play! I purchased my car from John Mcready....knowledgeable, took the time to show me as many different cars as I was interested in and again....NO PRESSURE!!! Finance dept was as well.....easy to deal with, yes he told me about some of the different options they offer,however I never felt pressure to buy! Overall Great experience and I will be back....and will refer friends and family

Sarah B

Jul 26, 2014

I just bought a car here at Bill Luke Fiat and the staff was very friendly and helpful. I would definitely recommend them if you are looking. We bought a used Hyundai and it went smooth. We worked with John.

Bullylucy

Jul 26, 2014

First off I have to say...this is about my 5th car I have bought from John Mcready (1st one was at his previous employer aprox 10 years ago) that is what started a very long relationship with John. In addition to the cars I have purchased from John, I have referred many family and friends to him.I recently found myself in the market for a car and as always I called Mr. Mcready, John invited me to come down to Bill Luke Fiat or to Look at their inventory online. After looking online I went to the dealership, this is when I was greeted by a helpful staff (while waiting for John) Short version...I purchased a car and was amazed at the DOWN TO EARTH - OLD SCHOOL SERVICE!!! The finance dept got me in and done quickly, presented the different options however NEVER PRESSURED ME!! This name Bill Luke has been around for a long time...now I know why!!

sarahjean19

Jul 26, 2014

I bought my used Hyundai at Bill Luke Fiat and it was a very good experience! They were very friendly and knowledgeable and it all went smooth.

SueinAZ

Jul 26, 2014

Purchase used vehicle went great. A few weeks later I was left stranded with dead battery. I understand it was a used car and this is Arizona -but when doing inspection and vehicle has original battery and is a few years old--we ALL know it is about time to replace so why not just do it and not leave a customer stranded. Plus other minor things like windshield wipers since they had to be replaced within a few weeks. I called the dealer and spoke to Steve on 4th of July to express my disappointment in the money I have had to put into vehicle with just having it a few weeks. Understanding I am calling on the morning of a holiday but he said he would check inspection records and call me back. I have yet to EVER hear from the dealership. I completely understand that these are minor things- but if you saying you are going to call back and I matter, than call back!! Even if it was to say, I'm sorry for the inconvenience but we just do not cover those things. Follow through and call the customer back! Because now I have to wonder how good your word is and would this be the same scenario if I had a major problem? So how do I recommend you to someone else..I wouldn't.

Anna

Jul 20, 2014

I met with a salesman called John McCready; he was not just knowledgeable about the car I was interested in, he was also friendly, funny and took his time to help me find exactly what I wanted. I have to say that buying my new Fiat 500 has been about the best experience of buying a car I have ever had! I would highly recommend Bill Luke and John McCready.

Anna Noble

Jul 19, 2014

I met with a salesman called John McCready; he was not just knowledgeable about the car I was interested in, he was also friendly, funny and took his time to help me find exactly what I wanted. I have to say that buying my new Fiat 500 has been about the best experience of buying a car I have ever had! I would highly recommend Bill Luke and John McCready.

Jennifer

Jul 15, 2014

I have purchased many cars and I generally do not look forward to the tedious process. The no haggle sales experience with the help of Bruce Mortensen helped make the car buying experience simple and painless.

Heather_R

Jul 14, 2014

I had an absolutely amazing experience at this dealership. Jorge was super friendly, and so were the other employees that I met. Car buying is usually a really long, tedious event, but I actually had fun at this place. Everyone had a great sense of humor, and they made the process go by as quickly as possible. Jorge did not make me feel pressured at all, and I felt extremely comfortable the entire time I was there. I would most certainly buy from this dealership again, and I would also recommend it to friends. Also, I sent an email after purchasing the car because I had a couple of questions, and someone called me back within 5 minutes. This dealership definitely provides phenomenal customer service. I LOVE my adorable little Mazda, thanks Jorge!

Chrysler 300 C owner

Jul 13, 2014

I have been searching for a 2013 Chrysler 300 and Bill Luke Fiat's website featured one at a great price. Condition of car was excellent. The salesman, Dan U. was very helpful and the deal was done within an hour. Would recommend Bill Luke Fiat.

ccooper699

Jul 13, 2014

That is her name.. Itsy Bitsy. A great experience in purchasing her. Did not feel pressure, they were willing to work with us, and it wasn't an all day process! Dan gave us a tour of the service department and introduced us to a non pressure finance Manager Chip Alspach. Overall we rate it a 10!

Acarde6

Jul 11, 2014

The entire staff was very knowledgeable and helpful throughout the entire buying process. I would recommend this dealership to anyone,

Ckcalkins

Jul 6, 2014

My wife and I had been searching for a new 2014 Ford Fusion for three weeks. In fact we had been at another dealership for the last three days trying to make sure we were picking out the right options we wanted in a vehicle. We were on our way to purchase a Ford Fusion at another dealership when my wife found, on- line, a used 2014 Fusion with a Titanium package at Bill Luke Fiat Tempe, at the Autoplex. We arrived at the dealership at 3:30pm and we were not aware they closed at 4 pm due to it being the 4th of July. We were met in the parking lot by a salesman named Shawn Hucko. He was very personable and nice. As we looked over the vehicle he did not pressure or push us to make a decision while my wife and I talked over things about the vehicle. During the negotiation, that was less than 15 minutes, Shawn was very honest and explained the details of the costs. Both Shawn and the sales manager worked with us to get the vehicle at a very fair price that we were satisfied with. We would gladly work with Shawn again in future.The financial officer was also very nice and explained other options in a non pressure way. The whole buying car experience was appreciated and we will recommend Bill Luke Fiat to our friends and family.

Ariel

Jul 5, 2014

I was checking out their pre-owned inventory for about a week and I kept coming back to one particular vehicle. I went to visit, it was the first and only car I test-drove. Why waste time, I found what I was looking for. There was NO pressure at all. We went and had lunch while they detailed the car, came back, signed a few papers and I was out the door. What great people to buy from.

Scott`

Jul 2, 2014

Walked in at 600 pm, drove away at 900 pm. No hassle, no hardball, no added crap, smooth transaction. Very happy with Bill Luke Fiat and our salesman Anthony Corvino...

Aubrey K

Jun 30, 2014

If you want an excellent and knowledgeable representative go see Mark Taylor at Bill Luke Fiat. He is amazing to work with. He gave superb customer service from the beginning. He listened to my fiance and I and didn't pressure us. From the start, he learned what we wanted and needed. He took the time to show us many different options and explained the value of each vehicle. We thought the task would be much more difficult than expected to find the perfect vehicle. Mark made to sure to find us the best deal and answered all our questions. I did not feel pressured in any way. He took his time with us and we are more than pleased with his positivity and manners. He worked with Steve to find us the best for our trade in. Steve was just as helpful and we will hopefully be making our new purchase within the next few days. Please be sure to visit them if you are considering to buy any vehicle from Bill Luke Fiat. Mark Taylor is the prime salesman for Bill Luke Fiat.

Elizabeth

Jun 13, 2014

The service was fantastic. Marc Taylor took his time, showed me several cars and was very knowledgeable about each one. There was no pressure to purchase a car and was very happy to answer any and all questions I had. It was the most relaxing car buying experience I've ever had. I would definitely recommend Bill Luke Fiat and ask for Marc Taylor!

Weim lover

May 27, 2014

Just bought a used vehicle, and it was actually a pleasant experience. Never felt pressured or rushed. They answered all my questions with straight answers. Everyone was friendly and helpful. Love my new car!!

weimlovers

May 27, 2014

Great experience, everyone was friendly and helpful. Test drove four different vehicles, everyone was patient and I never felt like I was taking up their time. I never felt rushed and all of my questions were answered intelligently.

Kadams25

May 24, 2014

Overall for car purchase was good. Everyone was professional and nice despite being car salesmen ?? the process for a single female can be scary and they made it less scary by being professional.

Lori Pascarella

May 10, 2014

I had contacted Kelly in internet sales through e mail, she responded promptly and professionally and basically took care of some important details before I walked on the lot. I was from Tucson and did not want to drive up to Tempe and waste my time, The minute I arrived on the lot i was taken care of and it was Sunday at 10:00am they had first opened. Anthony Corvino was my salesman and he did an outstanding job to close the deal. We went for a long test drive, had a few questions and needed to finalize some details. Anthony also delivered my car the next day to Tucson. Wow now thats a special client experience. Love the new Mazda 3... Thanks to your team.

HannahKristine

May 9, 2014

This was my first car buying experience, and I just have to say WOW!My fiance and I got to Bill Luke Fiat around 8:00PM with our eyes on a beautiful 2013 GMC Terrian, and within a few minutes of walking up to the building we were greeted by a Anthony Corvino! He was very polite, personable, professional, and knowledgeable! He took us for a long test drive, even though it was around closing time - because he wanted to make sure we loved what we were getting.Once we got inside to figure out the details, he worked with us and helped us get a deal we couldn't refuse! Not only was Anthony a godsend, once we got to the stage to finance the car, we worked with Charlie Morello who did everything he could to make sure we were getting the best percentages and working with the right banks, he also took the time to explain everything to me regarding the financing side of things.After everything was said and done, we walked out of there around midnight! Never once did we feel rushed or that we were being an inconvenience! Whenever we apologized, they told us there was nothing to be sorry for.Not only did they wait for us to finish the deal, the next morning I remembered that I forgot to grab something out of the car that I traded in; so I contacted Anthony and he went out of his way to make sure that it was in a safe place for me to pick it up after work. When I got there we chatted for a few minutes and he made sure I had everything I needed.I would highly recommend going to Bill Luke Fiat for your automotive needs, and ask for Anthony Corvino! Not only was he polite, personable, professional, and knowledgeable - once he saw that my fiance and I love to joke around, he started to join in and kept us laughing, kept everything fun, and light-hearted.

Jacob Willette

May 5, 2014

Went into the dealership around 10am not expecting to be able to afford a Fiat, but really needed a new car. Paul Minter was quick to greet me and help me feel comfortable with the whole experience and nervousness of purchasing a new vehicle. After selecting the car I wanted Paul made the deal go so smoothly and quickly, I was shocked. I expected to be there all day, but was out in about 2 hours. Chip Alspach, the finance manager there, also went above and beyond when we were finalizing the deal. On the last document I needed to sign Chip heard a beep on his computer and told me to wait before signing. He had just gotten another offer from Compass Bank that lowered my interest rate by 7% and included all these extras, as well as lowered my car payment. He saved me thousands by doing this and I will forever be a friend and customer of Bill Luke Fiat. Thank you guys for everything you have done for me!

JacobTWillette

May 5, 2014

Went into the dealership around 10am not expecting to be able to afford a Fiat, but really needed a new car. Paul Minter was quick to greet me and help me feel comfortable with the whole experience and nervousness of purchasing a new vehicle. After selecting the car I wanted Paul made the deal go so smoothly and quickly, I was shocked. I expected to be there all day, but was out in about 2 hours. Chip Alspach, the finance manager there, also went above and beyond when we were finalizing the deal. On the last document I needed to sign Chip heard a beep on his computer and told me to wait before signing. He had just gotten another offer from Compass Bank that lowered my interest rate by 7% and included all these extras, as well as lowered my car payment. He saved me thousands by doing this and I will forever be a friend and customer of Bill Luke Fiat. Thank you guys for everything you have done for me!

Sandman1973

May 1, 2014

Friendly service I would recommend shopping for a car here. Salesman was great and treated me well if your in the area definitely stop by!!

rickfromtempe

Apr 26, 2014

John was very helpful and made the buying experience much better. Chip explained the process clearly and made completed the financial part of the deal in a friendly professional manner. Both of these guys obviously enjoy what they do and it shows in the interaction with the customers. I would recommend this dealer to any of my friends and family.

albertgardea

Apr 25, 2014

Rick Eakin is very knowledgeable about the vehicle. Loved working with him for a second time. He was very patient with us, we had allot of questions for him. I will recommend Mr. Eakin he is an excellent car sales man. Friendly, patient, courteous, he goes above and beyound for you.

pondfrog

Apr 24, 2014

We recently purchased a used (barely) SUV from Bill Luke Fiat. John McCready, our salesman, was very helpful and very low pressure. We drove several cars and ended up finding a better deal on a better car than the one we were originally interested in.

Lyndsie J

Apr 14, 2014

Definitely the BEST car buying experience I have ever encountered. The sales people were not pushy at all, and they gave me a really great deal without me even needing to ask. They were informative, helpful, pleasant and extremely nice. I usually dread car shopping, but I would go back to Bill Luke Fiat in a heart beat and would be happy to. A very refreshing and pleasant experience.

Tiyada27

Apr 12, 2014

We were treated so well by John from the moment we came in. We had to of looked at 5 different vehicles and he was so patient with us. His customer service is with care. He is awesome!

Sean M.

Apr 11, 2014

Like most people I approached my first new vehicle purchase by preparing for the worst. My experience at Bill Luke Fiat was the exact opposite of every dealer stereotype. Charles, my sales rep, was friendly, knowledgeable, and seemed genuinely enthusiastic about his product. He made sure to find out everything he could about my vehicle needs and was extremely helpful. After I picked a vehicle, Charlie in financing worked with my less than ideal credit situation and helped me find an amazing offer. He explained the process very well and offered some tips to make sure my payments move along as painlessly as possible. I had a great experience getting a great car, a Fiat 500 POP, and would definitely recommend Bill Luke Fiat to anyone looking to purchase a new or used vehicle.

Brechambers

Apr 7, 2014

Had a great experience!!! Very friendly!! John was amazing to work with kept it professional and made me and my family feel very comfortable. Wonderful!

tzakk

Apr 4, 2014

From the first hello and handshake there was no feeling of pressure or hard sell. John McCready was the salesperson that assisted us and he was great. John is funny, personable and gave us space to talk and review our possible purchase, these are the reasons we gave the ratings we did. We did purchase a Fiat 500, got a great deal and the payment we were looking for. John and Chip made this a comfortable decision and purchase. Thank you both very much. Chris and MaryPeople give Bill Luke Fiat a look when you are looking for a vehicle.

ssong

Mar 31, 2014

We had a good experience with Bruce Mortensen at Bill Luke Fiat. Bruce was very friendly, not pushy and responsive. The team at Bill Luke made the car buying process very easy and straight forward. We would certainly recommend this team to a prospective car buyer.

tmlambo

Mar 25, 2014

Our past experiences in buying a car have always included a lot pushy, high pressure, fast talking salesmen, hassle and stress and was something we tried to avoid at all costs until it was absolutely necessary to purchase. We did our homework online and visited several dealers. Bill Luke had the best selection BY FAR of the SUVs that were were interested in and the best pricing. We looked at cars at Bill Luke Chrysler in Phoenix and Bill Luke Fiat in Tempe. We spoke with salesmen at both locations, and they were both professional and knowledgeable. We bought the car that we wanted at Bill Luke Fiat. We were geared up to spend the required 3-4 hours for credit approval, contract signing, and last minute hard sell of all the "Extra" dealer add-ons and fees that we would have to argue about. To our surprise, there was no hard sell. The contract showed the car price, the dealer doc fees and taxes and license. That's it. We were shown a quick chart of extended warranties if we were interested,( which we decided to decline) and we were done in under two hours! Our salesman and the credit manager were low key, helpful, pleasant and very professional. This was the most pleasant car buying experience we've had in over 30 years! We recommend Bill Luke Fiat completely, and this will be the first place we check when it's time to purchase again.

LouisWalters

Mar 22, 2014

It was very easy to buy a car at this dealership. Bruce knew the car I was looking at and was able to help me decide whether it was right for me.

Mark & Sarah Pareja - "13' Town & Country"

Mar 21, 2014

Let me just say I formerly loathed dealing with car salesmen and the sales and psychological games they play. We went to 8 other dealerships prior to finding Mark at Bill Luke Fiat, and OMG what a great individual and great experience. He was clear and honest from the beginning and actually worked hard to get us the best deal. It was clear that he was very well educated and respected my family. My youngest son was with us while we were shopping and Mr. Taylor was extremely friendly and accommodating to him. My wife loves her Town & Country and the boys love watching their favorite movies and playing with the automatic doors every trip. I have shared this experience with my entire family and encourage you to consider working with Mark for your next new or used vehicle, I know I will be back to get my next truck ! Thanks Bill Luke ! and special thanks to Mark Taylor !

Tabitha

Mar 21, 2014

Our experience at Bill Luke Fiat in Tempe was above our expectations. We went there to look at a used VW Golf that we saw online. Shawn showed us the Golf, and then we thought we wanted to see inside a Fiat. We have thought about getting one, but didn't think there would be enough space for us, and didn't think we could afford one. We discovered that the Fiat is kinda like the TARDIS - bigger on the inside.(Doctor Who fans will get it). Then Sawn said " I could probably get you into a new 2013 Fiat for the same price as the used VW". We couldn't believe that he actually did it!! I would recommend Shawn Hucko and Bill Luke Fiat to anyone.

mpareja

Mar 21, 2014

Let me just say I formerly loathed dealing with car salesmen and the sales and psychological games they play. We went to 8 other dealerships prior to finding Mark at Bill Luke Fiat, and OMG what a great individual and great experience. He was clear and honest from the beginning and actually worked hard to get us the best deal. It was clear that he was very well educated and respected my family. My youngest son was with us while we were shopping and Mr. Taylor was extremely friendly and accommodating to him. My wife loves her Town & Country and the boys love watching their favorite movies and playing with the automatic doors every trip. I have shared this experience with my entire family and encourage you to consider working with Mark for your next new or used vehicle, I know I will be back to get my next truck ! Thanks Bill Luke ! and special thanks to Mark Taylor !

1cha2cha3cha

Mar 20, 2014

Our experience at Bill Luke Fiat in Tempe was above our expectations. We went there to look at a used VW Golf that we saw online. Shawn showed us the Golf, and then we thought we wanted to see inside a Fiat. We have thought about getting one, but didn't think there would be enough space for us, and didn't think we could afford one. We discovered that the Fiat is kinda like the TARDIS - bigger on the inside.(Doctor Who fans will get it). Then Sawn said " I could probably get you into a new 2013 Fiat for the same price as the used VW". We couldn't believe that he actually did it!! I would recommend Shawn Hucko and Bill Luke Fiat to anyone.

essANDgee

Mar 19, 2014

Recently purchased a new Fiat from this dealer. Sales and finance staff were professional and courteous. They have a great selection of Fiats and Anthony, my salesperson, was happy to show me around the lot and was very helpful. As a first time new car buyer, they made financing easy and (relatively) simple and I was very happy with the deal I walked out the door with. Thanks again, Bill Luke.

Lethargi

Mar 19, 2014

Went to Bill Luke Fiat looking to purchase a new vehicle. Salespeople were friendly and helpful and buying experience was low/no pressure. The salesmanship I encountered here was in contrast to more aggressive (and clumsy attempts) I encountered elsewhere. All in all, would gladly recommend.

Outlook1

Mar 13, 2014

Great overall buying experience with no pressure what so ever, matter of fact my on my first visit my daughter starting feeling sick so they suggested we leave and take her home while they worked up all the paperwork. The next day we returned and all the paperwork was complete to include extra money for our trade in that we did not expect to receive. Our salesman was super friendly and even called us on his personal time to ensure we were satisfied with our purchase. Thanks for all your hard work John.

Pweech87

Mar 12, 2014

John was very friendly and did a great job showing us the vehicle features. He even found us car mats when the used vehicle we bought didnt have them. Goes above and beyond!

Marci Roche

Feb 22, 2014

I have bought numerous cars in the past and have always hated the experience. Car salesmen can be slimy, full of you know what, and just never have your needs first. I came in saw what I wanted and told them what I was willing to pay and Bill Luke made it happen. They didn't offer me things that I did not want or ask for. Guess what? ...they actually listened. Be sure to ask for Bud. Bud doesn't run any game. He is the best and will ensure your process runs smoothly.

LMD

Feb 13, 2014

We went in, knew the exact car we wanted and for what price. John from Jersey approached us and was honest and personable from the start. We never felt pressured and we could tell he has integrity, which was the most important factor for us. The finance guy, Chip, was great to deal with as well. Honestly, if it wasn't for John we probably wouldn't have bought the car that day. He really made the difference in that dealership. So go there and ask for him!

Nina

Feb 11, 2014

I love me Fait. The buying process was a bit to long for Mr. I would have given a 5 star in it wasn't for that. Rick Eakins was great in answering questions. But the waiting.

Derrick B

Feb 7, 2014

Buying a car is like going to the dentist, you need to go but don't look forward to it. I have to say that my experience at Bill Luke Fiat was the best I ever had. First off the salesman, Mike (from Jersey) was awesome. He was personable, upfront, and honest. He wasn't pushy and connected with me on a personal level. I didn't feel as if he just saw me as someone to make money off of. Second, the Finance manager Chip was also awesome. He was informative as to all the different options available to me but respected my wishes when I told him what I was looking for. He went over everything in detail and made sure I understood exactly what I was signing. My past car buying experiences have been a complete nightmare. And when I drove off the lot in the past, I felt as if I was tricked and cheated. This experience was nothing like that. As I drove off the lot this time, I felt good about my purchase. They will get my business from this point forward and I will tell anyone looking to purchase a vehicle to go see them.

Liz H

Jan 28, 2014

After many problems that surfaced after purchasing my used vehicle & struggling to find the right service department to help, Bill Luke has really stepped, even though the car is a Nissan. The service manager Dan Jensen has been extremely helpful & diligent in getting my car fixed. I will most definitely be using them as my go to service department. They have gained a customer for life after an unfortunate situation.

Jerry H

Jan 25, 2014

What a pleasure to deal with an auto dealer that treats you with respect. I purchased a car from this dealer ship and the car had issues. Ryan Luke the owner saw that the car was replaced and all of his staff treated me with the utmost courtesy. Each member of the dealership that I worked with were professional's in there field. I would recommend this dealership to my family and friends.

Todd K

Jan 23, 2014

Anthony Corvino showed me around the FIAT lineup. Test drove the 500 Sport, 500 Abarth, and 500L. I was very undecided & wanted to check out a couple other makes. Returned 2 weeks later, test drove the Abarth again - this time in cabrio, sunroof, and standard. A couple hours later I was driving home in my new Abarth! Hands-down, the best car-buying experience I've ever had & the most fun-to-drive car! If you're in the market, I'd highly suggest stopping in to see Anthony Corvino to see what he can do for you!

J & B Myers

Jan 20, 2014

We were pleased with the selection of vehicles and the no pressure sales. The place was easy going and we are extremely happy with our used car. Thank you Rick and Charlie!

Nicole83

Jan 17, 2014

Mark was very friendly. He put my mind at ease and was very straight forward, answering any and every question I had. I appreciated the no haggling aspect of this dealership and look forward to buying my next car here.

Greg E

Jan 13, 2014

Mark was patient, let me test drive 5 cars without complaint, didn't push me into any decisions, and let me lead the car buying process. Never felt pressure to buy, and he answered all my questions honestly. Highly recommended.

Jen

Jan 7, 2014

Anthony Corvino is the man to see at Bill Luke Fiat. He recently helped me purchase a brand new Fiat 500 which I absolutely love! Anthony was very informative and patient during my shopping process and test drives. He took excellent care of me without all the pushy tactics you sometimes run into at dealerships. I would defnitely recommend Bill Luke Fiat to my friends and family.

HRD

Dec 31, 2013

Bruce and the team at Bill Luke Fiat were very kind and helpful helping us get our new Ram 1500. Love the truck it was clean as a new truck. The sales staff was very kind and helpful and getting us into the truck in reasonable time. No worries about sitting in this Dealer ship for 8 hours fighting the finance team. They understood my needs for the payment and worked very hard to meet those goals. I would recommend Bill Luke Fiat and Bruce to anyone looking to buy a new or used car or truck.

Chelsea Ochs

Dec 30, 2013

Working with Rick Eakin made my whole experience with Bill Luke FIAT AMAZING! As a 23 year old women not having much experience buying cars and only going off of research, I was beyond nervous to even set foot in a dealer ship. While working with Rick not once did I feel pressured or like he was not being truthful with me. The whole time I felt like he was looking out for my best interest and was able to help me, being mindful of my exact needs. I left feeling confident and still do. I am thankful to have had such an amazing experience and to have been treated so kindly.

Paige

Dec 17, 2013

I purchased a used 2013 Ford Escape from Bill Luke Fiat with Anthony Corvino as my sales person. I was flying out of Phoenix for the Thanksgiving Holiday and stopped at this dealership to see two cars in particular after doing lots of research online. Anthony quickly brought out the vehicles, we test drove, and knowing I was on a time crunch to catch my flight, moved my buying process along so that everything was done by the time I flew out. I had to leave my new vehicle at the dealership for the weekend, but I was most impressed by Anthony's willingness to help me out - by meeting me at midnight on a Sunday night so I could drive my car back to Tucson and not have to do a second trip the next day back up to Phoenix (I was with my boyfriend, so he drove the other car back to Tucson). He was more than happy to accomodate my schedule and had already made a few settings changes in my vehicle for my trip home. I would absolutely purchase another vehicle from this dealership. They will be one of the first places we go to for our next purchase.

E Burns

Dec 1, 2013

It was great working with Sale Expert Mark Taylor; he made the buying process smooth and successful. Work with him and you'll be happy!

Lisa L.

Dec 1, 2013

A few weeks ago I stopped in to learn about the Fiat Abarth. Shawn and Becky very helpful and answered all of my questions. Yesterday, they emailed to see if I made a decision to buy or if I had any other questions. I outlined the features I wanted and the price I would be willing to pay. The team found the vehicle and closed the deal quickly and easily. I appreciate that they listened to my requirements and delivered exactly what I wanted.

Danny_Boy

Nov 19, 2013

I saw the FIAT that I wanted to test drive (buy) online , actually it was everything I wanted plus more, so I was not leaving without it. Upon arrival I was greeted by Paul Minter, a sales specialist at Bill Luke FIAT. I told him what I saw online and he immediately accommodated me as I waited for my father to arrive. Buying a car is a big deal in my family, it is a product I depend on everyday for my livelihood and public representation. Bill Luke is a family dealership since 1927 in my hometown here and a very nice family with strong values. Now, Paul understood I could not settle for less but applied NO pressure or "good guy, bad guy" tactics, he was there to sell us a car...and he did an excellent job. The selection of new vehicles was impressive, I got Exactly what I wanted. No compromises!! Thank you Paul Minter for taking good care of me on this sale, and your patience. You are a professional sir, my neighbor is going to Bill Luke FIAT this week because he is an intelligent man and saw the unbeatable offer after he drove my FIAT plus he has seen my BMW's, Audi's & Mercedes Benz that I have driven for twenty years and had to see why I was so happy with such a practical and economic car. My FIAT spoke for itself, everybody I know that Paul at Bill Luke FIAT took good care of me. Thank you again!

Nick Nieves

Nov 11, 2013

Mark Taylor was easy to deal with. Process a bit long. Finance dept tried selling warranties and when I declined he seemed upset ect. Felt rushed through signing finance docs entire time.

Dayle

Nov 4, 2013

I recently bought a used car from John McCready at Bill Luke Fiat and had a good experience. Bill Bassi was my internet contact and he returned my email inquiry within minutes and was very helpful. When I arrived at the dealership I was met by John and I feel from that point he began working on my behalf. At first we were to far apart on the terms but John was quick to work to assure some workable terms were met. GOOD PEOPLE! THANKS

James

Nov 4, 2013

I have been to the Fiat Dealer ship 3-times before I could sit down and discuss buying a car. I met with John "Jersey" McCreedy. I had a unique situation in more ways than one as I found out later. I was in the middle of selling my current car and had to wait until the car showed paid off before I could sit down to buy a new car. When I thought it was safe to come in and talk financing. I have had some credit challenges and have been working on correcting as much as I can for the past 3-years. I found out my hard work has not improved enough. But John, Angel Romero, Dan (Finance) did not give up on me and got me approved with a better rate that I was expecting. They did not treat me any different than someone that had excellent credit. My deal is said and done. When I walk in the office to take in additional paperwork for my loan. I just get the biggest smiles from John, Angel and Dan as they were able to help me with a brand new car. They know due to the economy people have had some hard times. John continues to offer great service every time I go into the office. I have to say it was a really a great buying experience. I know I will be a repeat customer.

dpurvis23

Oct 25, 2013

BEWARE when purchasing a used vehicle from BILL LUKE FIAT in Tempe, AZ. A few weeks ago I purchased a used BMW X5 from this auto dealer. Although Tony, the sales person who assisted me, was very nice and helpful and I love the vehicle I purchased, I was and am still very dissatisfied with a few of their policies. After purchasing the car, they sent it to the back to get washed, which was appreciated. However, as I am driving off of the dealership parking lot, the gasoline light pops on. Really? Then, I noticed the car only had one key fob (that half works) and the car mats were missing. The driver-side windshield visor was broken and there is an issue with one of the daytime running lights. I emailed the dealership the very next day asking them to assist me with my concerns. The sales manager promptly contacted to inform me that since the car was used the dealership does not re-fill used cars, they will not replace the car mats, will not provide me with a dependable key fob. He also advised me that will need to go to a local BMW dealership regarding the servicing of my vehicle. However, he did offer to contact BMW to order the key fob and mats for me, but I will be responsible for cost of these items. (HOW GENEROUS). Not to mention the quotes that he gave me were almost double the cost once I researched these items myself. So technically after purchasing a $40K car with a large down payment, within the same week, I had to also come out of pocket $1,500 more dollars to fix all of the other issues. BEWARE, BEWARE, AND BEWARE!! Good Luck!

pleasedbuyer

Sep 24, 2013

What a great buying experience I had. Very quick, no bsing, customer service was excellent. Highly recommend my friends and fam to purchase here.

detail shopping mama

Sep 8, 2013

I was looking for a specific vehicle. Found a vehicle at this location through cars.com. Contacted the internet sales manager prior to visiting to ensure vehicle present. Met on arrival and connected with internet sales, introduced to salesman immediately, and was able to test drive the vehicle.

Alex

Jul 22, 2013

Thank you Bill Luke Fiat for showing me how the new 500L fits me and my family's needs! We are so excited to be apart of the Bill Luke Fiat Family! Please wave when you see us cruising in our Fiat around town!

Sami Platt

Jul 22, 2013

I was happy to see that the 500L's interior still had the Fiat's flare of the colored dash. The front cabin is nearly all glass, including the bit in front of the A-pillars, which gives better visibility, plus the massive, panoramic power-operated sunroof which made the interior feel light and open verses my Fiat 500C that has many blind spots. I was pleased to also see the front grille had the distinctive Fiat 500 facial features of its signature "whisker and logo face" which reminds me of a Panda Bear. Despite the huge difference in size between the 500 and 500L, Fiat has maintained the 500s cute looks with the twin round headlights are the most recognizable feature, mounted either side of the single-bar grille. I test drove both a standard and manual transmission 500L. I was surprised to see it was a six-speed which I wish my 500C had. I found that it's transmission and the 1.4L MultiAir Turbo Engine did shifted more smoothly between gears and accelerated quickly. The 500L is larger and more family friendly. It even had a second mirror to view the back seat which would be ideal for families with children. The driver's seat was differently more easy to get in and out of because the seat seemed taller. I believe everyone will love the Beats Audio System and 5-inch Touchscreen. If you previously were interested in the 500C but found it too small you must test drive the 500L! I am a fan of the 500C big brother....the 500L!

Amber

Jul 16, 2013

Bill Luke continues to surprise me from the sales team, finance team to the service drive. I wouldn't trust to go anywhere else. They have always been up front and honest. I recommend to go there because I am a Air Force spouse stationed at Luke Air Force Base. They were great help with me buying a vehicle even with the complications of my spouse deployed overs seas. Thank you the extra care and attention to make this happen most painlessly. I would recommend them to any military member. Don't forget to check out Bill Luke's history on their website!

dave

Jul 9, 2013

I just recently purchased a Jeep from Bill Luke Fiat and work with John "from New Jersey". He provided the most surprising car buying experience I'd ever had. He is a straight shooter. His honesty and integrity was something I just honestly didnt believe could possibly happend when buying a car! He was very patient, helpful, and really tailored the expierence to get me the car I actually wanted! I totally recommend working with John and all the fine people at Bill Luke!

Mr. Bradshaw

Jul 8, 2013

I just recently purchased a Jeep from Bill Luke Fiat and worked with John "from New Jersey". He provided the most surprising car buying experience I'd ever had. He's a straight shooter. His honesty and integrity was something I just honestly didn't believe could possibly happen when buying a car! He was really patient, helpful, and really tailored the experience to get me the car I actually wanted! I totally recommend seeing John and all the fine people at Bill Luke!

JW

Jun 30, 2013

Bought a vehicle from them last year. Typical dealer experience. Told them I didn't want the extended warranty, tried to sell it to me over and over again. Sticker on window said it came with an alarm, when the numbers were run, the alarm was extra (come on). I had financing from my bank with 90 days no payments and cash back, somehow they screwed that up for me and my first payment was due the next month and never got cash back. I told them no warranty, had financing lined up and didn't care what they gave me for my junk trade in, should have been in and out and it still took hours to get out of there....

Abby

Jun 28, 2013

Bill Luke Fiat is my place to service my 500 Gucci. Everyone is always great to work with and I don't mind the wait for my vehicle because their showroom is comfortable with a large flat screen and coffee bar.

a. stockman

Jun 28, 2013

Thank you so much bill luke fiat! I have been shopping around at several dealerships for a ford edge and your dealership is by far the best. Rick took great care of me! He listened to what I was looking for and made it real easy to choose to work with Bill Luke. Rick did a great job explainings things and went over the warranties. He really was wonderful to work with! Lynn in finance was super quick and had me out of there in two and half hours! I have spoken to a few of my friends already about you and will continue to do so!

Tammy

Jun 27, 2013

I wouldn't go anywhere else. You guys are the best.

humphreythewhale90

May 17, 2013

I went to this dealer first on Wednesday 5/13/2013. I am looking for either an optima or a sonata. I wanted to look at and test drive both, and want to buy on Saturday 5/18/2013. I pulled up and both salesman on the lot were sitting at a table in the shade. Neither bothered to approach me until I went up and approached them. One got up to greet me, while the other seemed annoyed and went inside. I asked to look at the two, but the sonata was not currentlty on the lot, it was at the tint shop. No big deal. I drove the Optima and liked it, and would return the next day, Thursday 5/14/2013, to see the sonata. I come the next day (thursday) and find the same guy from the day before. and they have pulled the sonata from the tint shop. I ask if they would tint the car (like they had intended to do) before I buy, and he said "i don't know, we JUST had it pulled from that shop for you" with the undertone implying that I would have to pay for it. Whatever. I get into the sonata, and the salesman is silent and seems annoyed as if I am wasting his time. We return to the dealership, and he quickly exits the car and goes inside. I go inside and thank him for his time, and he somewhat rushes me out and then goes off to what I assume is a meeting in the fiat building next door. i fully intend on buying a car this weekend, but not from this guy. Inside you can see a white board with "teams" made and their names listed, which boxes listed next to them. It is easy to understand that it is a sales competition. The average seems to be about 6-7 sold for each salesman, but the guy we were dealing with has only one box filled in. I understand why now, as I am a willing customer, but he idd not seem interested. He was always on his phone, even takiing calls during the test drives. Very poor customer service and attitude.

Miss Shaw

May 1, 2013

I choose to have Bill Luke detail my new Fiat Sport 500 which I purchased at their Fiat Tempe location. I am always pleased with the Detail Department's work and impressed that they listen if I request an area that needs more attention! Thank you for always making my ride looking like brand new! I was their 4th Fiat purchaser! In the past my car buying experiences have been stressful and nerve racking! I felt comfortable and at ease with Bill Luke because they took the care to answers all my concerns. Thank you, I love my new little car!!

Lauralee124

Mar 24, 2013

Bill Luke Fiat is the place to go if you're looking for a car. I bought my Fiat 500 Pop about a month ago, and I absolutely love it! Rick Baker is a terrific salesman there, and didn't push me in any way towards what he thought I should buy like some other car dealers have done. Being a single mom, I was looking for a good value at a good price and Rick and the team at Bill Luke Fiat certainly delivered! Yesterday, I returned to Bill Luke Fiat after a very unpleasant experience at another dealership in Scottsdale. Where that other dealership lured us there with false advertising and lied to us to try get us to buy their car, Rick Baker and Bill Luke Fiat were again straightforward and truthful to me and my son. We left there yesterday with yet another Fiat 500 Pop which my son is now driving. As a working college student, he wanted a car with great gas mileage; and I wanted something with a good safety rating. Again, Rick Baker and Bill Luke Fiat delivered. I definitely recommend that if you're looking for a good, reliable, safe and economical vehicle, visit Bill Luke Fiat and talk to Rick Baker! He won't steer you wrong.

Kate & Joe originally from Michigan

Mar 1, 2013

From the moment we pulled in, the staff was all smiles. They immediately had our vehicle ready, and were very accommodating. The car - perfect. The service - perfect. And they even looked after our kids while we signed the paperwork! The approval process (by Lynn) was VERY fast. Mark Taylor, our sales guy - GO IN AND ASK FOR HIM. He'll take excellent care of you (and your kids!!)

name JS.

Feb 27, 2013

My boyfriend and I got a car at car at BILL LUKE FIAT and it was a grate experience with mark and all at BILL LUKE.

CLL

Feb 23, 2013

The service at Bill Luke was excellent. Becky and Jeff were great and made us feel comfortable and we left feeling like we got a fair deal.

mike and christina southwell

Feb 23, 2013

Jeff Jerde was very polite and very helpful. he was knownedgeable and not pushy. Definitely recommend this dealership!

mr. coots

Feb 23, 2013

the Coots, mark & all at bill luke excllent thank you for the car.

Ben L.

Feb 22, 2013

My Wife Nicole and I had an amazing experience, Charles our sales person was a breath of fresh air, I dread dealerships and Bill Luke Tempe is definitely the exception. Even our finance lady Lynn was unbelievable. If you want a non pushy experience this is the dealership for you!!

Jesse Merrow

Feb 22, 2013

Mark Taylor very nice, helpful, and informative. Lynn Charles was very helpful.

Daniel Boswell

Feb 18, 2013

Dan working with Mark Taylor. Mark was excellent, we test drove multiple vehicles and had my questions answered thoroughly. I would recommend Mark to anyone looking to purchase a car.

jen mitchell

Feb 18, 2013

It was a pleasure working with Bruce! He is open and upfront but not overbearing!

Sara

Feb 17, 2013

We worked with Jeff Jerde and Charles who were very personable. We didn't feel pressured to buy at all. We did our homework before buying, and when we sat down to discuss details, they had a lot of the same information regarding pricing and details. We felt comfortable knowing we were getting a great deal. Great overall car buying experience.

Valerie Ruiz

Feb 16, 2013

My name is Valerie Ruiz. After a long day of looking at cars at different dealerships and none of them compared to the experience i had here ! Mark Taylor was very nice, informational and helpful. For being a first time car buyer i was a little nervous but Mark reassured me and made me feel comfortable with buying this car i love it and am so excited !!!

rico tapia

Feb 14, 2013

good salesman. honest and to the point. they were really nice and helpful

jodi ruppert

Feb 9, 2013

my overall experience with Mark Taylor was excellent -however his Desk Manager could have been more responsive to our needs and time. Thanks, Jodi

Fiat Fan

Feb 7, 2013

Thank you Bruce for your patience. You really understood what we were interested in and didn't pressure us or try to "up sell." We appreciate your honesty and integrity!

Satisfied Buyer

Feb 6, 2013

Experience was great, at times we thought they were just as happy if we didn't purchase a car if we weren't positive the car was just the right choice.

MC MPG

Feb 5, 2013

We searched numberous dealerships for the best fit for our needs. The others were good, but nothing that made us excited about the car, process or dealership. When we found the Fiat 500, that all changed. What a blast and the price and MPG were a real plus. Bruce made us feel comfortable and never pressured us through numberous visits. He stayed late on several occasions and we decided to buy two 500's from him. The pricing was right, the buying experience was painless and the car is fantastic. With a daily commute of eighty miles I needed something that had a high MPG rating and this car has exceeded the sticker rating beyond my wildest expectations. I am soft on the excelleration and drive the speed limit with a resulting 40+ MPG. I get around 38 MPG with local drivng. Mostly this has been in the cooler months, it was about 2 MPG less with A/C on. Jeff Jerde has also delivered excellent customer service and I highly recommend the Fiat 500, Bill Luke Fiat, Jeff and Bruce for your condideration.

Racel and Vincent Parker

Feb 5, 2013

We had an excellent experience with Jeff. Polite, had the answers for our questions on the spot. During the test drive, Jeff was able to let me test the car for the performance to see if it met our needs, further more we were offered more driving time if we felt it was enough. Over all it was a 10 out of 10.

Dana

Feb 4, 2013

Best sales experience ever. First purchase of my own in over ten years. Awesome experience. Bought car on the spot! Thank you, Mark Taylor. Regards, Dana

Fran Henderson

Feb 3, 2013

Polite, efficient and considerate All things I like

Celeste Meiergerd

Feb 2, 2013

My experience with Jeff Jerde during my used car buying stint was no less than pure excellence. I felt heard with my exact features that I wished to find in my future car. Not only was my list of car details fulfilled, but my car choice exceeded my expectations! I am more than happy with the service that Jeff provided me with throughout this process and would be likely to recommend this facility to any friends and or family members looking for a vehicle in the future. Feeling appreciated as a customer looking for a new car is a difficult thing to come by, but Jeff made sure to make me feel comfortable with the entire experience!

Cory and Amy

Feb 2, 2013

Mark answered all questions, was very helpful and courteous.

big willy d

Dec 7, 2012

We were looking for a car for my wife. They were great at listening to what she wanted and found a great used car alternative to the new car we had been looking at with more options and only 2000 miles. My wife told our salesman Rick that she would only buy from him moving forward. Thank you for everything Rick, Charlie and of course Eric!!!