Bill Colwell Ford Inc reviews

G Smith

Jul 30, 2016

Great service, and fast too! New facility is very clean and they knew what they were doing.

James Meehan

Jul 29, 2016

Pleasant. Surroundings are excellent. Donuts are an extra!!

Brian Pfaltzgraff

Jul 22, 2016

1st time to new fast lube, and ran pretty smooth. Explained all results (car only 6 months old--no problems)

Jeanette Gibbs

Jul 22, 2016

Great experience ! Mike was very helpful at all steps of the process and we left very happy.

Ann Schott

Jul 19, 2016

though I was having transmission trouble but did not. Everyone very nice explained things well. Will always come back

Jill E Ford

Jul 15, 2016

2008 Escape. Staff was very helpful. Got my first free oil change and they fixed a tire that was going flat and put in a new tire rod attachment, all for free. Speedometer was sticking, so ordered a new panel and had that put in, It was about $75 less than the quoted price to change it. Very happy about the service

Adam Hesse

Jun 29, 2016

Matt, jeff, dave, ernie, all great guys to work with! Will be back again!

ScurvyPiano5150

Jun 21, 2016

They came through for me when other dealers wouldnt

Kayleen Glenn

Jun 20, 2016

I took my Escape in for the 40,000 mile check up and all my questions were answered. I also had an issue with my interior and asked if they could do something & you did. You went out of your way to help ! Customer service!!!! And that is what I look for! Thank you.

Don Putz

Jun 20, 2016

We originally called regarding a 2015 SuperCab pick up found on your website. Rylan Timmons was very helpful, but was with a client when we stopped in. Tom King was willing to take us for a test drive to help Rylan out. After our test drive we discussed additional options available. About a week later, we had narrowed down what we definitely wanted/needed, and passed the info onto Tom. Soon he'd found a few vehicles that fit our needs. We did a lot of research before purchasing with Bill Colwell. The price of the 2014 F-150 purchased was slightly higher than others we were comparing. Tom's professionalism throughout the process made the difference in where we purchased. I would recommend friends and family to talk to Tom, and check out Bill Colwell Ford for the purchase of their next vehicle.

Karl

Jun 20, 2016

Smoothest auto purchase I ever had. I'm not from Iowa. Ernie offered me a good price and a fair deal on the F250. I made a deal sight unsee, when I arrived to pick up the truck it was everything he said it was. No surprises. I did have the option to back out of the deal, but he represented the truck very good.

Will Everman

Jun 19, 2016

My wife and I just purchased our second vehicle from Ernie Doeden at Bill Colwell Ford and had a great experience. He took the time to go work with us and our financial needs and gave us plenty of buying options. We ended up with the car we wanted at a great price.

Christopher Bunde

Jun 18, 2016

I purchased a used F150 after reviewing many options around the state at various dealerships online. The sales associate was responsive, honest, friendly, and helpful. He could have initally been more knowledgeable about the vehicle as there were a few specifics that I had to ask about a couple of times before I got a complete answer. To be fair this was probably due to the fact that I was requesting infomation before the dealership had time to post pictures of the vehicle, as this was a new listing I was contacting them about the first day it was posted online. The salesman was very honest about the condition of the vehicle, and sent multiple pictures to me at my request to ensure I understood the condition of the vehicle prior to visiting the dealership which was 2+ hours from my home. The finance staff was candid, knowledgeable, and helpful as well. Overall this was one of the top car buying experiences I've had in the last 5-10 years.

Carol Menefee

Jun 17, 2016

Bill Colwell has always done a great job for our family!!

William Rogers

Jun 11, 2016

Service staff always prompt & efficient & reliable.

Jane

May 30, 2016

Our sales representative, Ernie Doeden, and the rest of the staff were very professional. They were attentive to our needs and were supportive of our purchase requirements. We drove out of the dealership with a new leased Ford Focus wagon. Ernie took a great deal of care and time showing us all the bells and whistles which we did not have on our 11-year-old Focus Wagon trade-in. He even synced my phone. We stopped a week later and Ernie was kind enough to also set up my husband's phone. We will definitely recommend a visit to Bill Colwell Ford to anyone looking for a new or used vehicle.

Charles Demuth

May 27, 2016

Staff was very helpful and polite The Cashier was very helpful and pleasant!

David Murray

May 26, 2016

I thought my recent experience buying a Bill Colwell Ford truck was second to none. There was no lack of trust in either my salesman, Al Shepard and Travis Reid. They were very professional as usual. My visit to Bill Colwell Ford before this one, was a rather bad one. I have overcome the differences I had, and hopefully will continue my loyalty to my local Ford dealership. Thanks Al and Travis.

Reggie Schmitt

May 26, 2016

Edge had been failing to start on a regular basis; battery was totally dead on a Monday morning. Called for an appointment; first available was on Wednesday. Asked Kurt if we could just drop it off after jump starting, since it wasn't doing us any good as it was. He said sure; we dropped the Edge off around noon. Around 2:00 Kurt called with an update on the battery short; at 5:00 Kurt called that the Edge was ready for pickup. Battery drain diagnosis, new battery installation, oil & filter change, complete computer reboot to fix phone issues, plus the usual vehicle checks -- all completed 48 hours ahead of the first schedule opening. Kudos to Kurt!

MariaH

May 20, 2016

I hate the whole process of buying a car: negative stigma of car dealers, haggling a price, overly complicated sales practices, takes forever, so much money, etc. etc. I told the salesman (David Perez) we worked with at Bill Colwell exactly how I felt in a voicemail along with what we were looking for... His response? He immediately (literally within 5 minutes) sent me an email with break downs for his top picks including the best deals he had on a few key vehicles and assured my husband and I he would make this as short and sweet as possible. He nailed it! One of those top picks was EXACTLY what we were looking for. We showed up a few hours later to test drive it and were met at the door with a smile by the salesman who said we didn't even need to go in the gorgeous new building because he had the car ready to test drive! No gimmicky sales tactics. Straight to the information. Beautiful. I had done my research ahead of time about what I wanted, and our salesman had clearly done his. If you want the process to be short and sweet, both halves have to do their part. Is this the way everyone likes to buy a car? Nope, but it is the way I want to buy my car. Bill Colwell Ford made sure I received exactly what I needed in my experience as well as my car. Heading in to pick up my new 2016 Ford Escape today after work, and I couldn't be happier! :)

Tifani Buss

May 11, 2016

Service was quick and efficient. I also appreciated the use of a service loaner vehicle while my vehicle was being repaired.

Dennis Stevens

May 8, 2016

We brought our vehicle in to be checked for a rubbing sound coming from the rider side rear. We arrived early and our vehicle was quickly taken into the service area. Within a half an hour we were on our way, HAPPY CUSTOMERS. Thanks to Curt and service technicianDennis (Mike) & Angie Stevens

BMW92

May 4, 2016

Just recently purchased a 2012 Malibu LTZ from Bill Colwell Ford. Their Customer service was great! I had called ahead and they had the vehicle out front ready for me to look at by the time I arrived. Car was near perfect! For this being the first time I alone purchased a vehicle, the process was very easy, and they answered every question I had to ask. This is a great dealership to work with! Thanks again for everything!

Truck guy F150

Apr 26, 2016

Great service, I would recommend this dealership to my friends. Good new truck selection, and options. All the people there are very helpful. This will be my dealership from now on.

Ford4ever

Apr 26, 2016

The selection was very good, for the type of vehicle I was looking for. We did not feel any pressure from the salesman.Overall a great buying experience.

Jessica

Apr 23, 2016

This is the second time I've shopped for a vehicle at Bill Colwell. Mike was a great salesman, very personable and gave an honest answer when I asked what he would recommend if it were his daughter he was shopping for. Explained the cars in a way that I could understand. Everything went smooth and the buying process was quick. I plan on going back in a few years when I get my next vehicle. I know I'll be taken care of!

Wes

Apr 19, 2016

Fast friendly service. We have purchased vehicles from here before. We came in to look at a new mini van and left with one in less than 2 hours. Very accommodating and helpful. Ernie and Al are great to work with!

AHCvet

Apr 14, 2016

positive environment, excellent salesman [Ernie Doeden],inventory that I was looking to buy, no high pressure, all things explained thoroughly,I'll certainly try to deal with them again if the need arises

Mark Britzman and Loretta Powell

Apr 14, 2016

Ernie Doeden was our sale rep for the 2nd time. We bought our Ford Edge and now our F150! He was so good to us both times. The sales experience is relaxing and he tells it like it is. He has your best interest in mind. It helps to hear his experience in buying and leasing his own autos. We loved our Edge and now our F150! If your looking or just not sure what your doing when it comes to buying or leasing, Ernie can help. Love that guy as much as our F150! Now we our looking for a camper, wish Ernie could be our sales rep on that one .

Dr. Jim Foster

Apr 14, 2016

Excellent salesman [Ernie Doeden], quality product and well represented, positive environment,had product I wanted, as always price too high but worth it

Shawn Hohenzy

Apr 13, 2016

The dealership was very clean Excellent experience great service no hassle car buying. The prices are extremely competitive the service department is the best very friendly staff all the way through

David Whitten

Apr 12, 2016

I recently had purchased the used 09 Ford 150 and while traveling with it to Virginia I had a front tire go bad. I went to changed the tire . . . two things happened; 1 I couldn't find where the jack is placed and 2 could get the spare tire down due to the corrosion in the key hole. At that point I was sorely disappointed with Colewell. I thought at least they could have checked on those things! Upon my return I shared my frustration and was assured I would get a new jack to replace the one that wasn't there. When I came in for servicing, the jack was where it was supposed to be I just couldn't find it. And they lubricated the key hole to make sure the spare tire could be released. I was overall pleased with how they handled it. In the future it might be wise for you to make sure the customer knows where the jack is and how to remove the spare tire.

Laura M.

Apr 5, 2016

I was so happy to find the vehicle that I wanted at the price that I could afford! I met the gentleman who contacted me online, Mike Boleyn and he made the experience very easy and kept me informed so that I felt comfortable making my purchase! I noticed a few little things that needed touched up and they fixed them up like new before I took the vehicle home! I can't say thank you enough to everyone there who helped me through this process and I'm so happy with my new vehicle!! Mike is super at his job and I would definitely tell people to ask for him when they look for a vehicle here!

Scott & Nora Hamlin

Apr 2, 2016

I buy and keep my vehicles many years so a new buying opportunity is like a re-awaking each time. I also pretty much know what I want by the time I make the effort. I try not to buy out of passion, but practicality as a vehicle is a tool. Some dealerships turn me off right away by how they greet me and attempt to drive me to a purchase. I'm a "Driver" type so that is not a good mix. Ernie Doeden is a very good Sales Representative for Bill Caldwell Ford and he assessed his customer right away made sure to adjust and give me my room. I never felt pressured and we did quite a bit of good information sharing and the sales team presented their position during the negotiations in an honest , friendly fashion, that made me think more about making my purchase at Bill Colwell Ford as right for both of us. Once we had a deal they were very good guiding us through the purchase process and making sure our we knew our business was appreciated and they would be there if needed for service. Family owned, good inventory and long standing community business is what brought us to Bill Colwell Ford today. I also enjoyed seeing the Food Bank collection truck right in the middle of the showroom. That is a good local community positive image in my book.

Roger Seehase

Mar 29, 2016

Staff was very helpful. Just waiting to hear back on a rust issue I am having on the 2012 truck.

Lee Voelschow

Mar 27, 2016

I am satisfied with Colwell service, as always. Work was done quickly.

Lindsay Mathis

Mar 27, 2016

So happy with the wonderful service we got from Erie Doeden today while buying a 2010 Ford Edge! Will defiantly be buying all our future vehicles from this amazing dealership!

Scarecrow

Mar 26, 2016

Ernie at Colwell Ford was easy to work with and got us set up with the right F150. The trade in process went smoothly and they had everything ready to go as promised!

Nicole

Mar 25, 2016

I traded in my Chevy Equinox for a 2015 Ford Edge. I had an edge before and loved it. I love this one even more! Tom Baker was my salesman and he did a good job. Everyone, including Tom, was very nice and didn't push my boyfriend and I into getting anything that we didn't want. They wanted us to get into a vehicle that not only we wanted, but that we loved too.

Todd & Deb

Mar 25, 2016

We have bought vehicles from Bill Cowell for the last 15+ years. We alway have a great experience. Ernie Doeden always makes it easy. They also have a great service department.

Donna and Mike Huffman

Mar 24, 2016

Our family have purchased vehicles from Bill Colwell and salesman, Ernie Doeden, for many, many years. When it comes to dealerships, Ernie Doeden at Bill Colwell Ford is the only place we go! Called Ernie last August about a reliable car for our daughter, and he was right on it. We ended up buying a 2014 Ford Focus. Ernie went over every aspect of the car with her and was so helpful in every way. In the past, we sent our son down to Bill Colwell and Ernie found him a great used car in his price range. Also, we even talked my sister (from Cedar Rapids) into coming up to Bill Colwell for a car, and she ended up buying a brand new Ford Fusion from Ernie. She says she was so impressed with Bill Colwell and Ernie that it was the best decision she ever made. It was her first Ford and she absolutely loves it!! Thank you Bill Colwell Ford and especially Ernie Doeden for being top notch!

Marcia S

Mar 23, 2016

I bought a new Fusion from Ernie Doeden at Bill Colwell Ford in Hudson, IA. This isn't the first car I have bought from him. He always answers all my questions and makes me feel like an important customer. He doesn't push me into buying anything I don't want. If I later need help with my car, he has always been there for me. He even got me a loaner on a Saturday because the service department was closed when I needed a new battery. How many dealerships would do that for you? Everyone else at the dealership also makes you feel welcomed. Their website helped me pick out cars I wanted to look at before I arrived, which is great! Everyone worked hard so I could get in and out with a new car fast without wasting time but still answering all of my questions. I would recommend a fusion and Ernie Doeden at Bill Colwell Ford in Hudson, IA to everyone I know. Bill Colwell Ford makes you feel like part of the family by remembering your birthday and anniversary of buying your car. They all always only a phone car away to help you, if and when needed. There is nothing better than feeling like part of the Ford "family" when you stop in.

R Hansen

Mar 23, 2016

I just bought my second F150 from Bill Colwell Ford and I couldn't have had a better experience! My salesman was very helpful and gave me fair pricing on my trade-in/new purchase. A big reason I'm a return customer is because of their service center. The work is always done right, and I trust their technicians. Thanks Mike B. and Bill Colwell!

Diana Rokusek

Mar 21, 2016

The service department went out of their way to help us with a slashed tire. In the end they were able to match ads and give us a great deal on a set of new tires.

Karen and Bob McGinn

Mar 21, 2016

This is our 6th new vehicle we have purchased here. Sales and service are both exceptional. Mike Stark is very patient and helpful to me. Any questions, he answers. If I call him, he always gets back to me in a timely manner.

Linda Mcdermott

Mar 20, 2016

We have purchased vehicles from Bill Colwell Ford for many years and appreciate their fairness when negotiating for a new car or truck and their great service department.

Derek & Julie

Mar 20, 2016

We went into Bill Colwell's looking to trade our F150 for a newer one. Salesman Ernie Doeden did a great job to make sure we got the most truck for our buck while staying within our budget, First time doing business here but would definitely go back. Looking forward to the new & improved service center.

Lori H.

Mar 15, 2016

Salesman, Mike Boleyn, made my car buying experience very easy. I received outstanding service! Mike listened to what I was shopping for and provided several quality cars for me to choose from. I especially enjoyed being allowed to choose without any pressure. Working with Mike to find the right car for me and with Barry on the financial end was by far my best car buying experience ever. I highly recommend Mike Boleyn at Bill Colwell Ford to anyone shopping for a car!

RevLove

Mar 11, 2016

We have bought cars from Bill Colwell for maybe 18 years, 9 or 10 cars for different family members. The sales staff is the main reason why .. we have always dealt with Ernie Doeden and Mike Stark. Ernie and Mike are great, no pressure, very professional, and when we've had a strict budget, they have been responsive and found what we needed. Last week I traded a 2012 Escape for a new 2016 Escape, there were a bunch to choose from and they made it easy for me to find just the one I was looking for. I have also dealt with the service department, many times (tires,oil changes etc.) and they are great as well. Quick too! I am a pretty loyal customer and, once again Erne and Mike are responsible. Another thing that I truly appreciate is that they made sure when I left the dealership I was comfortable with all the controls, touch screen and Ford Sync, even helped me sync my iPhone to the car's software. Bill Colwell is the real deal, I highly recommend this dealership.

CC

Mar 8, 2016

I have purchased several new cars and a few used cars from Bill Colwell Ford since 1994. I have experienced nothing but respect from all areas of the dealership from the bottom to the top. I don't have or never had a complaint about the dealership or how they've taken care of my needs. You tell me how many dealerships give you a loaner when they do simple oil changes? I've owned multiple new Fords including a 1994 Explorer, 2001 Explorer, 2002 Explorer, 2002 Thunderbird convertible, a 2015 Mustang as well as a 2015 Taurus. I have also purchased used vehicles from GMC's to Buicks. Everyone I have dealt with at the dealership has been top notch and as far as all the vehicles I have had no disappointments.

Steve A

Mar 8, 2016

As a long time Chevy truck owner, I was interested in the new Ford F-150's. I stopped at Bill Colwell Ford on a chilly Saturday afternoon, was quickly greeted outside by a young salesman, and he walked me through the different trims, options, and features--friendly, knowledgeable, and no-pressure. In comparison, I had spent 20 minutes earlier in the day walking around a large Chevy dealer's lot & showroom looking at trucks & sales info--no one offered to let me sit in one or answer questions. I returned the following weekend (5 March 16) intending to test drive a Ford, and the salesman, Mike B., spent time with my wife and I to identify the features which best fit my interests (engine, trim, options, color, etc). Took it for a 20 minute drive, and were sold on it. The rest of the experience was also very positive--reviewing my old truck as a trade-in, offer, financials, owner's manual & paperwork, explanation of truck features, and a walk through of the dealer service area & capabilities. The entire staff treated me as a valued customer throughout--it is much appreciated, and it is clear that they wanted to earn my business. In addition to the great staff, Colwell has a great vehicle selection, especially for the trucks I was interested in (new F-150, Super Duty and used). So far the new F-150 is great--not missing the Chevy! Looking forward to work with Colwell in the future.

Steve Armbrecht

Feb 26, 2016

Very impressed with the how the Bill Colwell Ford dealership and our salesman Ernie Doedoen went the extra mile to help us in the buying process - especially being a long time General Motors customer. If the buying process was this good, I am sure the service process will be too!

Claudia

Feb 25, 2016

Very pleased ALWAYS with the service we receive in EVERY area at Bill Colwell Ford ~ an A-ONE place to go!

Sam nissen

Feb 24, 2016

I recently had an excellent buying experience with dealer Matt Wilson. My mother in law needed a newer car and was looking to buy that day, after some disappointing interactions with Waterloo dealerships I decided to bring her to Hudson. The buying process was very professional and easy, we ended up with an excellent vehicle and will definitely make Colwell ford our first choice in the future.

Gail Winn

Feb 23, 2016

Very pleasant experience. I was actually shown all the features that my vehicle had to offer without driving away wondering what all the buttons were for....But the biggest thing I felt was the respect that was given to 'me'! And the confidence I walked away with knowing that my dealer Ernie and Bill Colwell Ford company had my back if there were ever to be any issues.

New Ford Owner

Feb 22, 2016

I was a Honda CRV owner for 14 years and was hesitant about trading for a Ford. I am very pleased with my 2011 Ford Escape. Matt Wilson was great to work with and made the experience so easy. Thank you very much to all the employees at Bill Colwell Ford.

Dean Staack

Feb 22, 2016

In the past I have dealt with the Hudson Ford dealership and been very pleased. I bought a 1964 and 1/2 Mustang, 2 Ford Windstar, 2 Ford Edge and now (along with my 2010 edge) a used 2005 Dodge Dakota mid-sized pickup. I just bought the pickup after visiting with the dealership last summer (2015) to let them know I did not want a full sized Ford F150 truck nor their smaller one. After several months, this mid-sized truck came on the lot which was just what I wanted. A salesman called and invited me to stop in and look it over. I immediately recognized that this pickup was the one I wanted. I was most pleased with the responsiveness of the sales staff. The only "hickup" in the experience was no fault of the garage but the fob did not operated and I could not lock/unlock the vehicle. That is being taken care of and 2 new fobs will soon be available through the Ford garage and a neighboring Dodge dealership.

The J's

Feb 21, 2016

My husband and I have dealt with Ernie Doeden for several years so when our grandson's car had to be replaced in minimal time and without the grandson's presence, we asked for Ernie's help. Within 3 hours he had helped us sort through the used cars on the lot, identify the ones within our grandson's price range, make a selection, test drive it, and buy it! His empathy for our grandson's situation was so appreciated. This was certainly not a big sale, but he treated us like we were buying a new Mustang GT!

Robert & Karen Roster

Feb 20, 2016

Our dealer is Ernie Doeden . He sold us 2 F150's We are very happy with. He explains everything very well and shows you. No pushing for sales, takes time with you. They have good service and good people to help you in every department.Go to see Bill colwell ford at Hudson IA. .

Gail WInn

Feb 20, 2016

Absolutely one of the best car buying experiences I've had. Ernie Doeden was our dealer and extremely personable and made us feel very comfortable in our purchasing experience. He took the time to show us every aspect of the vehicle before we ever left the parking lot. We felt that we were in very good hands and there was no doubt that we will return to them again.

D.M. Wallace

Feb 18, 2016

I've never had interest in driving a long distance to look at a car, that is until I experienced the professionalism that is Mr. Ernie Doeden. Within about 10 minutes of talking on the phone, on a Friday night, Ernie had me convinced that I wouldn't be disappointed with an older model SUV that I had been searching for. He was dead on! Ernie is extremely personable and knowledgable, and was upfront with me about all my points of concern with an older car. I can honestly say I'll give serious consideration to drive another 80+ miles when my kids are in need of wheels in the future. The entire team at Bill Colwell Ford was a pleasure to work with. You can tell true customer service when they contact you several times AFTER the sale to make sure everything is going okay with your purchase. Give Ernie a shout. His philosophy is to treat customers the way he wants to be treated, and that's the way it should be.

SMB

Feb 16, 2016

Thanks to Ernie Doeden at Bill Colwell Ford in Hudson, IA for a great car buying experience. I looked at several dealerships prior to finding the Bill Colwell Ford Dealership. It was definitely worth the drive up from Cedar Rapids! Hands down one of the best buying processes I've dealt with. There was no pressure with Ernie. He let me and my husband take cars out on test drives by ourselves, he shared his knowledge of the vehicles we looked at with us, and he was fun to work with. I will definitely recommend your dealership and Ernie in particular to my friends and family.

David Rosol

Feb 15, 2016

2006 Ford Explorer. David Perez was super to work with! Could not have been any better!!! We have already recommended him and your dealership to 3 other families that are going to be buying cars in the near future. We had dealt be fore with another dealer in Waterloo but the experience at Bill Cowell blows them out of the water hands down NO COMPARISON at all! David Perez is truly an amazing human being. We would like to give a special thanks to him.

Eve Spinler

Feb 14, 2016

I drove off in a Ford 150 Crew Cab with 81,000 miles. VERY SHARP!!!! They originally sold the truck i called about. Tom King took the time to hear what i was really looking for and with in less then 5 days he found me a great F-150. Dave Perez was great with answering all my questions and explaining some of the options on my new ford pickup. Dave Liverance found me a sweet finance deal. Dave was up front and explained everything step by step on the financing. When i got in my new pickup, it had been detailed inside and out!! Thank you Tom, Dave and Dave for all you do!

Jimmy T. & Pinky

Feb 12, 2016

You know how they say it takes a village to get somethings done well in this case it took a GREAT TEAM, Blake Colwell (Owner), Laverne Tradel (Service Manager) & Ernie Doeden (Sales Representative). I bought a brand new Mustang & that developed a serious problem, that despite their best efforts to fix could not be corrected, so they went about the process of having it replaced by Ford. Well let's just say Ford didn't make the process easy or quick, but that's when this team stepped up & put in a lot of time & effort to take care of me & do right by me. They got eliminated the mileage charges & any expenses on my part, plane fare from California where the car broke down & got my lease extended for the time it took to get the car replaced which Ford Motor Co. was not originally willing to do. They offered me a loaner car at no expense until I got my new car & threw in some extras at no cost to help offset set all of the inconvenience. That's the kind of team & dealership you want. Not just take care of you at the sale but maybe even more importantly after the sale.

John Buzynski

Feb 12, 2016

We've been buying our vehicles from Bill Colwell Ford for over 20 yeras. They are awesome!

Kristin V.

Feb 9, 2016

After being unhappy with my hometown Ford dealer & service, was given a recommendation to try Colwell Ford, even though it is 10 miles away. Easy trip, just down the road, and SOOO worth it! Flexible on scheduling service, gave me a loaner car - at no charge!! Great service department!! I have serviced for 5 years with Bill Colwell, and couldn't wait to make a purchase with them. When I started looking at a new vehicle, I stopped by and meet Mike S. Absolutely the best sales person I have ever dealt with. I have purchased over 12 brand new vehicles in 26 years, and have never had such a well informed, less pressured purchase. Mike kept in touch and kept the door open on letting me know he was available, without any pressure. After a few weeks of deciding actual type of vehicle, then the debate of the model/trim level, Mike worked overtime to find the EXACT one I wanted. They didn't have the specific one on the lot, so he spent the time doing a dealer search and got my truck from Kansas City. The most impressive thing about it was that they had a similar one on the lot, but at no time did Mike, the managers, or finance try to persuade me to buy the one they had. All that was ever said was "Let's get you the truck you want"....and they did. That is what REAL customer service is!! Can not recommend Bill Colwell, Mike Stark, the service department enough!!! Worth the drive, 10 miles or 100 miles!!

Rick Balvanz

Feb 6, 2016

Awesome people to do business with. Rylan was very professional with a great attitude, much beyond his years.

JDT & TLT

Feb 5, 2016

You really don't know what your dealership is about until you have problems, not when everything is just going great. Our 2015 Mustang EcoBoast Premium developed a problem where after driving for hours the lights would just go out for awhile until the engine cooled down. Obviously a big safety problem especially when driving at night. After they made every effort to attempt to correct the problem our dealer contacted Ford to replace the car. Let's just say Ford didn't make it easy on us or the dealer but our dealer went to bat for us. They got Ford to eliminate mileage charges & extend the lease for the time lost & the dealer himself threw in the things Ford wasn't wiling to do for us at this own expense. You want a dealer that takes care of you not only at the sale but after the sale.

Mike Dolan

Feb 2, 2016

Great service ,plenty of trucks to chose from, have always been able to deal with .It is always good to deal with Ernie,Jeff, & Blake .They also have a great service department.

Gregory Hankins

Jan 28, 2016

This was a regular scheduled service call. As always, service was prompt, staff was courteous and provided appropriate information, and work I requested was done. THANK YOU -

Ryan Sullivan

Jan 28, 2016

The team at Bill Colwell is unbelievable! I would recommend them at any time to anybody. They are a class act, that is for sure.

Nancy Kiehne

Jan 26, 2016

I did appreciate Kurt contacting me every 1-2 weeks to let me know that they were still waiting for a part.I was not happy about how long it took to get the part (over 7 weeks). I know that it was not the dealer's fault.

Timothy Fernholz

Jan 12, 2016

Excellent experience. Great customer service and review of product options.

Karla Harn

Jan 12, 2016

I HAD SERVICE COMPLETED ON MY 2008 FORD TAURUS ON 1-5-2016. I SENT IN A RESPONSE TO THE SURVEY. I GAVE HIGHEST RESPONSES TO THE QUESTIONS "HOW DID WE DO AND HOW LIKELY ARE WE TO RECOMMEND YOU". I, AGAIN, VERBALIZED THAT THE "SERVICE WAS EXCELLENT". I COMMENTED ABOUT THE BATTERY WE PURCHASED IN 6-2012 AND THE FACT IT ONLY LASTED 38,700 MILES EVEN THO' IT WAS THE BEST BATTERY. THE RESPONSE BY ME WAS MEANT TO BE CONSTRUCTIVE CRITICISM AND IN NO WAY SHOULD HAVE BEEN TAKEN NEGATIVELY. I RECEIVED A PHONE CALL FROM COLWELL FORD TODAY, WHICH IMPLIED THAT I WAS BEING CRITICAL OF COLWELL FORD; MY COMMENT WAS ABOUT THE BATTERY ONLY. HAVING BEEN IN SERVICE MYSELF FOR OVER 50 YEARS, IT PERHAPS WOULD HAVE BEEN BETTER IF THE PROBLEM COULD HAVE BEEN UNDERSTOOD EVEN THO' IT COULDN'T BE CORRECTED. WE HAVE DEALT WITH COLWELL FORD AND LIKE THE PRODUCT AND HAVE ALWAYS HAD GOOD SERVICE. PLEASE DON'T TAKE COMMENTS PERSONALLY. I UNDERSTAND THAT BATTERIES CAN GO AT ANYTIME; I JUST WANTED TO BE SURE ALL BASES WERE COVERED I.E. ALTERNATOR, STARTER, SPARK PLUGS, SHELF LIFE OF BATTERY PURCHASED, ETC.

Martin Johnson

Jan 11, 2016

We bought a red Ford Mustang for our daughter from you. It has been a wonderful investment! She drove it the last 2 years of high school, 4 years of undergrad college, and now has it at Rocky Vista Medical School in Parker, CO. She drives it home to see us during vacations. Thank you for looking it over and changing the oil. We continue to feel it is a safe, wonderful vehicle for her! Kurt Kienitz has always been a great help to us.

Ronnie Selleck

Jan 11, 2016

As always, the service department is quick, helpful, and friendly!

William Rogers

Jan 11, 2016

Friendly, timely, helpful as usual ! Facility is A-1, as well as staff !

Arthur Jurchen

Jan 9, 2016

My husband Art took our 2013 Edge in for an oil change and he was told that the tires needed to be replaced. They said the rear one was especially bad. After I thought about the price that they were quoting us for the tires, I questioned WHY, did they not tell us the tires were bad on prior oil changes? We have had every oil change done there, since we have owned it. I was disappointed with the fact it was not caught prior to this, I also was not happy that you wanted to charge us so much. Obviously we did not get the tires there. I had my husband check somewhere else, that we could get the same tires for less, all the way around and free rotation also. Considering of getting the oil changes done locally also.

Karla Harn

Jan 8, 2016

THE SERVICE WAS EXCELLENT. HOWEVER, I'M EXTREMELY DISAPPOINTED THAT WE BOUGHT THE BEST BATTERY POSSIBLE 6-12-12 AT 73,448 MILES AGAIN 1-15-16 AT 112,122 AND IT ONLY LASTED 38,674 MILES. GRANTED, WE ORIGINALLY PAID $110 BUT THEN PAID ANOTHER PRORATED AMOUNT OF $50 FOR A TOTAL OF THE TWO BATTERIES AT $160. I THINK THIS IS EXCESSIVELY HIGH FOR THE MINIMAL MILES FOR THE BEST BATTERY. MAYBE THE JUNE 2012 BATTERY WAS DEFECTIVE, OR PERHAPS, THE STARTER OR ALTERNATOR SHOULD HAVE BEEN CHECKED TO SEE WHAT WAS DRAINING THE BATTERY. THE LAST TIME THE JUNE BATTERY WAS TESTED WAS ON 11-25-2015. SOMETHING WAS CAUSING THE BATTERY TO DRAIN. SPARK PLUGS WERE LAST REPLACED AT 102,164 MILES ON 12-15-2014. WHAT WERE WE MISSING HERE? I WOULD LIKE A RESPONSE.

William Rogers

Jan 4, 2016

Diagnoses & repair by experienced & friendly service - fast, friendly, fair-priced.

Jason Dutton

Dec 31, 2015

I purchased a 07 Ford F150 4x4 SuperCrew and Matt was very helpful. The financing team did wonders in getting me approved. Can't thank them enough. Do have a complaint though. I didnt realize it had the wrong sized tire up front. 235's not 245 that's not good for the transfer case if 4wd is needed. But I would recommend Bill Colwell to anybody!

Kimerly Metcalf

Dec 28, 2015

Dave and another colleague were every helpful in showing me how to use my remote start on the 2011 Escape I bought earlier this year.

Tami Gavin Boyd

Dec 27, 2015

The customer service is outstanding! Because of my busy schedule, being able to get a loaner car when our vehicles need to get service longer than an oil change, is one of the top reasons we love doing business with Colwell Ford. It is a given that they have integrity and our trust.

Randy Johnson

Dec 23, 2015

Better than the 80's and 90's! Still a car dealership.

Johnathon Henson

Dec 21, 2015

SERVICE DEPT. VERY HELPFUL/ SALES DEPT. SUCKS. . YOUR SALES PEOPLE SAY ONE THING AND THEN DO ANOTHER. DON'T TRUST THEM ANYMORE. HAVE BEEN BUYING CARS FROM YOU FOR ALONG TIME. THIS HURTS A RELATIONSHIP WHEN TRUST IS BROKEN. SORRY.

Don/kathy Pritchett

Dec 18, 2015

They were very careful about giving me options on what had to be fix and the things that could wait.I always feel like they have my budget in mind.

Elaine Anderson

Dec 16, 2015

Your staff was most cordial and the service was preformed in a very timely manner.

Mark Sharp

Dec 13, 2015

The Black Friday oil change and tire rotation without an appointment was flawless as well as the entertainment and snacks. Thanks for the opportunity to drop in and the services provided.

Susan Schell

Dec 8, 2015

I needed new front brake pads installed. As always, quick reliable service at a decent price,

James Sullivan

Dec 6, 2015

This is the second time i have bought a truck from bill colwell ford.The staff is very friendly and helpful.I am very pleased with both of the trucks i bought there.I will be back when I am ready to buy another truck.

Stephen Klinghammer

Dec 4, 2015

Everyone is friendly when we go in to have our car serviced. Helpful with new purchase.

William Rogers

Dec 3, 2015

We were 'casually' looking while our 2008 Fusion was being serviced & happened to find a 2010 Ford Explorer& wound up trading on the spot !! Right place right time !! Confident we will always receive best service when needed !

Terry Blank

Dec 3, 2015

F-350, Service was excellent, Staff was excellent.

Lynn Mershon

Dec 2, 2015

Just had an oil change and repair due to a Ford Recall. Service was prompt and great.

Daniel True

Dec 1, 2015

Service is excellent at Colwell Ford. We live two hours from the dealership and they work with us to develop a schedule based on our travel plans to the Hudson area. Sales representatives are also very accommodating---they check with us regularly to see if we are having any problems, have questions on how to operate functionality, etc.---very helpful.

Cheryl Einsweiler

Nov 30, 2015

Great service, nice facilities, great staff. Always enjoy experiences here.

Dave

Nov 27, 2015

got the time i wanted and done very quickly and done right.

Mary Grosse

Nov 20, 2015

The staff is always friendly and courteous. I just had an oil change service but was done in a very timely manner. The shop is always spotless and I love looking at the vehicles for sale while I wait for the service to be finished.

Jim

Nov 20, 2015

Very fast and friendly service...as always! Very happy.

John Jefferson

Nov 17, 2015

We bought our 2006 Ford 500 nine yrs ago. We love it! We have had it serviced at Bill Colwell only and always have great service AND with a smile! Friendly service!

Brian Dolan

Nov 16, 2015

No wait time and work was done correctly. I really appreciate the speedy service and quality work.

William Dedic

Nov 13, 2015

Service is great, timely and transportation is available if needed.

Susan Fettkether

Nov 5, 2015

I had trouble starting my 2011 Taurus. It had the original battery and it showed wear at my last service. Because I was concerned that I would find it completely dead at some point, I called Colwell service. They told me I could bring my car in and they would put a new battery in it. I appreciate the fact that I was able to get the new battery that same afternoon. I was surprised that nothing was explained to me about batteries....i.e. were there any choices? I was interested in exploring choices in new cars, but no one could locate my sales man and no one asked if they could help.

James Meehan

Nov 4, 2015

Service was right on my appointment time. Thorough.I am pleased!

Steven Bell

Nov 3, 2015

Mike Stark was an excellent salesman, he never pressured us at all. The whole experience was outstanding, I will recommend them anybody.Thanks for the wonderful experience.Steve and Molly

David Nordyke

Oct 29, 2015

Service was great. The staff is always ready to help. Check out is always consistent and enjoyable.

Kimerly Metcalf

Oct 28, 2015

David is a great asset to your team. He cares about his customers and is very quick to respond to e-mails and goes above and beyond to answer questions in a very timely matter!

Walter Weber

Oct 27, 2015

Service was excellant as usual. Staff was very helpful with some questions I had.

Cheryl Einsweiler

Oct 27, 2015

Staff is always super friendly, service always done with a smile. Love this place!

Kimerly Metcalf

Oct 27, 2015

The service department did a great job with my oil change and tire rotation. They also found and fixed a suspected leak. I have questions regarding my remote start, and sent them by e-mail and haven't heard from anyone yet regarding them. With winter coming soon, I'd really like some help with the questions I asked. Thanks!

William Robinson

Oct 23, 2015

I had a service engine light come on and pulled in to the Service department and they had it checked out, reset the codes and I was back on the road very shortly. Good Service as Always. Thanks.

Benjamin Youngblut

Oct 23, 2015

Always a good experience and great service. That's why I always use Bill Colwell Ford

Richard Firgard

Oct 20, 2015

called and scheduled a oil change and new windshield wipers installed. all was compleated sucessfull,on time with no problems as we normally always experience at colwell ford and the staff is terrific.

Kristi Mcginn

Oct 16, 2015

The service was great! I brought my vehicle in for an oil change and tire rotation over my lunch break and they got it done pretty fast! The staff is very friendly!

Matthew Wise

Oct 14, 2015

Al Shepard was very helpful, and when we come back I would like Al Shepard to help us. We will be back.

Ronnie Varney

Oct 13, 2015

Took care of radio promptly. Very happy with the service that I received.

Brian & Cheryl Maxwell

Oct 12, 2015

Mike and Dave were awesome. Respectful and efficient with our time; friendly; painless process; no haggling. Very professional. I've already bragged of my experience to co-workers and others.

Brian Dolan

Oct 7, 2015

As usual, everything was excellent. I know it sounds like a broken record but that's the was it is. It's always a pleasant experience coming down here.

Patricia Benda

Oct 7, 2015

Service was done in a timely manner and so far our tire that was repaired seems to be ok.

Cynthia Dunlevy

Oct 2, 2015

The works and flush on 06 Escape. Got to borrow a car. Nice car. Will be back for brake s. Very friendly staff. !!!!!!!

Steven Hill

Oct 2, 2015

Great service. The technicians are much more knowledgable than in Cedar Rapids.

Gary Karkosh

Sep 25, 2015

Appointment on time and the work was very satisfactory.

Lisa Hubbard

Sep 23, 2015

The service, as usual, was prompt and efficient. The waiting area is clean and comfortable.

Susan Burnell

Sep 23, 2015

I traded in my Focus for an Escape. I picked it up today. Love it. Love it. Love it. The staff was very helpful as usual through the whole process. They always explain everything. Helped Sync my phone and even strapped my granddaughter's car seat in. Great customer service. This is my 5th new vehicle from Colwell. Great dealership!!! Thanks

Reginald Schmitt

Sep 22, 2015

4 new Pirelli tires, AWD alignment, and out in right at an hour.

Mary Hiatt

Sep 16, 2015

I was looking for a used SUV, but purchased a new 2015 Escape. Tom was very helpful & patient while I made the decision to go new. He took the time to show me the features of my new car, answered my questions, as well as setting up my phone, seat & fixed the brake pedal pad. He also made sure to find all the rebates Ford had to offer. The extra rebate he found along with Mike's trade-in value for my car made me comfortable having the full interior/exterior protection added. Dave fully explained the financing & extended warranty. With his & Tom's advice plus an overnight think, I added the extended warranty. This is the first Ford I've ever purchased for my own use & I'm loving my new ride. Thank you Tom, Mike, Dave & Colwell Ford!

Kelly Galleger

Sep 8, 2015

Mirrors & drivers seat were moved just to take it to shop for oil change. First oil change was free. Probably won't bring my 2015 Escape to Bill Colwell for future oil changes since it's almost 60 miles one way for me (so 1st one not really free).

CMaxHybrid lover

Aug 31, 2015

I have been buying cars from Bill Colwell for over 30 years. They have treated me with respect and I feel like a valued customer. Their service department is the best in town, that is the real reason I keep coming back.

Brent Henderson

Aug 31, 2015

They stayed late to make sure I got my new truck for brought for my birthday.

William Day

Aug 28, 2015

Things went very well. Everyone was excellent to work with. Mike Stark went above and beyond the call to serve us. This is the 5th vehicle I have purchased from Colwell in the last few years and every time has been very easy.

Nell Wilson

Aug 27, 2015

We have purchased 5-6 autos from your agency and have always had very positive experiences. This was my first car purchase since my husband's death in 2011. Ernie Doeden was wonderful! No pressure, just honesty and very helpfulness. One of the main reasons I stick with Colwells is because of your service department. LaVerne had always been helpful as well as others. I trust everyone and in my present situation that is major!! Even your office staff/receptionists are kind, polite and courteous.

G Smith

Aug 25, 2015

Gave me a loaner car to use while waiting for parts for my truck. Had a FULL tank of gas!

Kevin King

Aug 24, 2015

Katie was a great help in answering any questions we had

Dan Mcclain

Aug 24, 2015

We live 500 miles away, we visit our son once a year or so ,we purchased a vehicle from you and had some service done very pleased wish you were closer.

Jason Vetter

Aug 22, 2015

Ernie was professional, honest and a pleasure to work with.

Cindy Spragg

Aug 17, 2015

Al Shepard was very,very helpful to me getting my GMC Sierra Classic. I also want to thank Dave in the finance office for all his work and Mr. Caldwell himself. If these men had not taken the time to talk with me and understand, I would not have my new truck.Thanks to everyone for your kindness to a second time buyer.

Ronald Fuller

Aug 10, 2015

The staff did a great job! the only down side was waiting for someone from finance to be available to process my application. This allowed me to have too much time on my hands while waiting. I made the deal with the sale person (Katie Thul) and was ready to get in my new (used) car and go home. I do understand that it was a late Friday afternoon and you were short staffed. But you did ask me to share my experience! That was the only negative experience at the dealership. All other was Rock Star! Thank you.

Dustin Roberts

Aug 10, 2015

Staff was kind and professional. Reminded me of free services I had available.

Diana Rokusek

Aug 10, 2015

I had an oil change and the service department did an excellent job. I waited in a Bill Colwell's very comfortable customer waiting area.

Charles Demuth

Aug 10, 2015

The service was great and on time. The people were professional The wash and wax was fine expect u need to do a better job on the tires and rims. When u look at the car and the wax shines but the wheels do not then the total job is not pleasing. The last time I told them this same concern so I starting to think the do not read the survey.

Pennie Lundberg

Aug 10, 2015

I purchased 2015 ford explorer. We have purchased are last 6 cars from bill colwell . We keep coming back because they respect s while we come back over and over again driving through looking at available cars. I never feel pressured, mike stark has allways made me feel as if I was a family member. Helping me make the right decision so I don't have buyer regret. The service department is allways friendly. Finance dept. is very thorough. Jeff baker is allways happy to see me!!!!!!

Jennifer Beenken

Aug 10, 2015

Friendly staff and great service. Took time to listen on what was going on with my car

Robert Johnson Ii

Aug 5, 2015

Went above and beyond to help us get our truck ready for our vacation. Thank you!

Donna Firgard

Aug 2, 2015

I TOOK THE LETTER RECEIVED IN THE MAIL AND THE SERVICE DEPT SAID TO BRING IT IN RIGHT AWAY AND THEY WOULD WORK IT RIGHT IN ---- WHICH IS WHAT THEY DID ==== GREAT AS I DID NOT HAVE TO WORK IT IN WHEN I HAD SOMETHING ELSE TO DO. THEY ALWAYS DO THE BEST THEY CAN.

Dee Brown

Jul 31, 2015

We purchased a 2015 Ford Taurus. We worked with Mike Stark as we have in the past. He is great to work with and provided us with exactly the assistance we needed. He is a great guy and you are lucky to have him as part of your team.

James Gille

Jul 30, 2015

Service was excellent. Customer service area and lounge were very nice

Eric Locke

Jul 29, 2015

I was able to schedule my appointment when it was convenient for me. Kurt did an excellent job getting me in and out.

mike/connie

Jul 24, 2015

Yesterday I had a Front Tire Blow Out on right front of my 2015 Ford Escape SE 4X4. I called Bill Caldwell Parts Department and Cliff assured me they would have me a new tire by the next morning. So I called Service to schedule getting it put on my rim. I was told they had no opening for appointments till the following Wednesday which was 6 more days way. Well they went above and beyond, not only did the tire come next morning as was promised, the service department worked me in and took care of me the next day (Today). A Big Special Thank You To Laverne Tradel Service Advisor for all his assistance. Thank You Bill Caldwell Ford. Sincerely Mike Twente

Tony Koeff

Jul 24, 2015

Al Shepard was very patient with me, I have been bugging him for 2 years, we finally made a deal on a 2015 XLT Crew Cab 4X4 with great options, no high pressure from Al or with mangers ganging up on you,(like most dealers),also Terry, Curt, Lavern and shop guys are the best, also the parts guys are great too!!I love the truck, Tony

Jana Schmitt

Jul 20, 2015

I appreciate that I always get in and out of there quickly. I feel that the service department employees are very trustworthy and am confident they aren't trying to sell me services I don't need. Everyone is friendly and happy you are there. It is always a positive experience!

Dont Buy HERE

Jul 20, 2015

Barely got home CEL came on suprise suprise reading these reviews and not the ones they have control over Wont fix Id stay as far from here as you possibly can just A waste of time and trouble

Reginald Schmitt

Jul 17, 2015

Excellent service experience.Oil change in less than a half hourShift to park was a service bulletin issue that was repaired by replacing the shift lever -- one hour flat rate time estimate was completed in 45 minutes

Mary Loynachan

Jul 17, 2015

I always experience excellent service at Colwell Ford.

Carl Graham

Jul 13, 2015

Terry Reams in the Service Dept. did an exceptional job for us when our second car unexpectedly needed repairs on the morning we were to leave for the Mayo Clinic for appointments. We had it towed to the dealership & he took it from there to keep us informed & had the repairs done when we returned a few days later. We have bought all our cars & had all maintenance done at Colwells for at least the last 15 years & have always had excellent service with great attitudes from all the employees. We will continue to do all our business with Colwells & recommend them to anyone. GREAT JOB TERRY & THANK YOU.

William Reid

Jul 11, 2015

As usual, No complaints. Matter of fact we have been very happy with the way we have been treated in all contacts at Bill Colwell Ford during the more than 20 years we have been dealing at this excellent dealership. The staff has been most helpful in all ways as far as we are concerned.

Walter Weber

Jul 9, 2015

service was great as usual Quick and professional.

Austin Weil

Jul 6, 2015

The staff was awesome. I will never purchase a vehicle anywhere else. From beginning to end, they did the right thing each step and made it seamless.

David Whitten

Jul 4, 2015

Very timely and staff were very courteous. You do a good work and I am very satisfied with you as my dealer.

Kay Dejaeger

Jul 3, 2015

I had my Ford Focus purchased at Bil Calwell Ford a year ago serviced. Through the whole process of purchasing everything was above my expectations. I've had no problems with it, but took it in for my free check up and it went as smooth as could be. Everyone was helpful, all went on time, my car had no problems, and I didn't sit and wait to be finished with the process and on my way home. Couldn't ask for a better place to purchase or have my car serviced.

Dustin Thorne

Jul 2, 2015

I was greeted promptly. I was asked where I would be as work was performed. I was contacted when it was done. The ticket was produced. It did take more time than I would expect for cashier to receive it so I could pay it

Raynard Engel

Jun 25, 2015

THE SERVICE WAS VERY GOOD AS PER USUAL. I HAVE ALL WAYS BEEN SATISFIED WITH THE SERVICE I HAVE RECEIVED. MR. ENGEL

Diana Rokusek

Jun 25, 2015

I had ti have a seatbelt replaced. This took two trips to the service department but they are so good about getting my cars in when I need service and they do quality work.

Gregory Ternus

Jun 23, 2015

Fast and friendly service. Everything went very smooth.

Judy Martin

Jun 20, 2015

I am a widow and the fact that I feel the dealership can be trusted in all areas is what is most important to me. It is a very busy dealership and that to me says it all.

Bryan Stow

Jun 20, 2015

The process of buying my new Ford Escape was fantastic. The sales staff was very pleasant to work with as were the rest of the staff.

Lovelle Pedersen

Jun 19, 2015

They always have a answer for you. and are willing to help.

Bonita Hansen

Jun 19, 2015

Very pleasant experience! Thank you:) Free coffee and free cold water bottles:)

James Jensen

Jun 17, 2015

Service is very efficient. Always satisfied with the service dept.

Darlene King

Jun 16, 2015

The "recall" type of service is done promptly and explained clearly. They have a very professional staff.

Joe Dennis

Jun 16, 2015

APPOINTMENT WAS OBTAINED QUICKLY.SERVICE WAS DONE QUICKLY.PERSONEL VERY ACCOMODATING.

Connie Dufel-twente

Jun 16, 2015

So Far SO Good! Been with you over a month now and am Impressed so far! 2015 Ford Escape 4x4 with tow package. Love the Vehicle so far.

Rhonda Johnson

Jun 15, 2015

thank you very much.I love my 1997 ford f150. the service was great and i in joyed working with your salesman tht day. thank you very much and i look forward to coming to you for my next vehicle in the future.

Kirk Lundberg

Jun 15, 2015

I had my oil changed and they got me in and they did a good job.

Louis Germain

Jun 14, 2015

We are happy with the service you give us. The only problem after our 2008 Buick had brakes worked on and now our middle hub cap is missing.

Allen Schneider

Jun 12, 2015

Great service team at Bill Colwell Ford lead by Terry, Curt and Laverne.

Todd Isaacson

Jun 11, 2015

You recently sealed the transmission lines and gasket on our old Malibu with 180,000 miles of wear on it. So far, we have not had a recurring problem; your fix appears to be working.Thank you.

Gerard Vannoni

Jun 9, 2015

First oil change for my ford fusion and everything went well, very easy

Ronnie Varney

Jun 9, 2015

FAIR AND EASY TO DEAL WITH! yOU NEED TO BUY RYLAND LUNCH!

Jon Boeding

Jun 5, 2015

Thank you for your excellent service on getting my 2011 Ford F-150 in for service in a timely manner and having it complete before the scheduled time. Jeff and Rylan always get the job done!

Lynn Mershon

Jun 5, 2015

Ford C-Max. The purchase experience was great and staff went over everything very thoroughly. Bill Colwell Ford has always done a great job for me. I always recommend them to others.

David Hagedorn

May 31, 2015

Everybody I talked to was very friendly and knowledgeable about the product. This is my second car I have gotten at Bill cowell ford also my wife has one she got there also.

Roc

May 26, 2015

Every one is very friendly! I will not ever buy another car from anyone easy. You guys make us feel valued!

Ryan Dole

May 21, 2015

Great service and staff for the purchase of my 2006 F-150.

David Maubach

May 20, 2015

Parts came in quickly and the recall was done quickly.

Karla Harn

May 20, 2015

had maintenance on escape; staff was very helpful; especially when I talked to the Cashier to give her a heads up on information needed for her. Everyone was knowledgeable; on schedule; can't say enough for the Colwell business.

Susan and Louis Fettkether

May 19, 2015

2015 Ford Explorer. Was thinking about buying a used vehicle, but the deal was so reasonable on the new Explorer....Al was totally helpful and we bought exactly what we wanted.

Partricia Carney

May 18, 2015

nice, sent daughter-in law up . she got edge . they where nice. answered ?

Jackson Baty

May 17, 2015

I have purchased a number of cars from you -- you treat me well and your service department is unexcelled1 I'm still running the 2005 Freestar and my 2013 Focus is the third or fourth of that model for me.

Cheryl Einsweiler

May 15, 2015

Everyone is helpful, friendly, informative - - the staff escorts you to cashier when your car is done, reviews everything with you.

Eugene Bowers

May 15, 2015

Best dealer in the notheast area of Iowa. I purchased a Ford Mustang in 2013 and will be back to purchase another Ford in the future. The staff is helpful and courdious.

Larry Cunningham

May 13, 2015

The service is great: don't have to wait long for an appointment service is fast if additional repair is needed you are called to see if you want it done never have had to return because the problem was not fixed the 1st time

Daniel Buseman

May 13, 2015

Very pleased with the service and service people. The use of a loaner car for the time the car was being worked on was very helpful to our family. Thank you.

Carl Graham

May 7, 2015

Always the best service & attitude. Makes us feel wanted as customers.

Gregory Nicoll

May 7, 2015

Service was completed in a timely manner, service reps were very friendly and explained the service results very well. Overall a pleasant experience.

Connie Dufel-twente/Michael Twente (Husband)

May 7, 2015

Had a great time dealing. Think I could a gotten more on my trade but a deal's a deal. Mr DuFour was very informative and helpful in getting us set up in our new Ford Escape. One more thing tho. am having wind deflectors put on my windows Next Monday, Can't believe on such a resent purchase I have to pay for the Labor too. Don't mind the cost of Deflectors. Oh well, guess I should negotiated that with the deal. Won't forget the next time! lol And one more thing, This Survey was sent to my E-mail in my Wife Connies name. Guess they are doing that cause she got the Menards Discount. My Name was put on second. However this was my vehicle. I bought her what she wanted couple years ago. Just FYI It's Mikes Ford Escape! lol

Joyce Koch

May 6, 2015

Joyce Koch 2005 Ford Focus I moved 30 miles away from Hudson about a year ago. I still drive to Colwell's[even though,there is a dealer 10 minutes away]because I am confident with the service I receive from them.

Randy Ellingson

May 5, 2015

The service staff was very polite in scheduling an appt that worked for me

Charles Kutin

May 5, 2015

Your dealership has always stood for service and quality since we started coming more than 30 years ago.

Charles Demuth

May 1, 2015

The service was great. The wax job was great however when they washed the unit they did a poor job on cleaning the tires and rims. we both know that stands out when u look at a waxed truck.

Shirley Mikesh

Apr 29, 2015

2013 Ford Edge Your service staff worked especially hard to find an elusive problem--found the problem and solved it. The Edge is working well again and will soon be in for its regular check-up.

Randall Lorenzen

Apr 22, 2015

I am always treated quickly and respectfully by the people at Colwell Ford.

Amanda Schneider

Apr 21, 2015

Service to my car was good. I didn't have to wait long and the staff was very nice to work with.

Michael Amundson

Apr 21, 2015

Got me in unscheduled, took care of the problem very well.

Walter Weber

Apr 15, 2015

The staff was very helpful and the service was excellent

Michelle Keane

Apr 15, 2015

This is the first time I can say I am disappointed in my service. The work done to my car ended up costing significantly more than what I was quoted. I was not notified about the additional cost until after the work was done.I do understand the technitions did not realize it was a different part until they took it off the car but i would have been nice to know that the cost was going to be so much more.

Kristin

Apr 14, 2015

It was a great experience, Katie was great! Really enjoyed my experience and I would recommend anyone to get a car there.

Gary Hartwig

Apr 10, 2015

Always helpful and friendly.....a definite home town feel

Gary Lorenz

Apr 8, 2015

Very timely and helpful, excellent service....Great friendly people that are for real...

Virgil Butterfield

Apr 7, 2015

I am always able to get in to get my oil changed without much wait. I am always treated so kindly.

Susan Fettkether

Apr 6, 2015

I purchased a new Taurus in 2011. It was my 4th Taurus from Bill Colwell Ford. It keeps getting better! The cars, the service and the experience. The waiting area is so comfortable and I can watch TV or catch up on my Facebook or E-mail. I can even get my car washed while I am there. The service is quick and thorough with everything explained when it is done. I would never even consider buying my next car any where else!

Lawrence Gaffney

Apr 1, 2015

I called the day before I needed service work done on the Taurus. Asked if there were any days available and yes the next day was. As always the Service Dept. is fast and helpful. I didn't think I could get the service that fast.Thanks again.

Michael Goldsmith

Mar 31, 2015

Bought a 2014 Escape. First tome for simple service - oil change. Easy to schedule on line. Got me in and out promptly.

Louis Germain

Mar 31, 2015

Always friendly and helpful. A very nice and clean place to go.

Dennis Stevens

Mar 31, 2015

2004 F-150 Service was great and fast, too fast, only had time for 1 cup of coffee!

Larry Williams

Mar 26, 2015

Your staff was very friendly. I had a 25,000 mile checkup with my 2013 Edge. Oil change, tires rotated, air pressure check and fluids topped. The only complaint I have is the cover on the spare tire was not put back properly causing me to stop two times going home to check for an unusual noise coming from the rear.

Kirk Lundberg

Mar 26, 2015

I needed 2 new tires and an oil change. they did a good job and the price was reasonable.

Michael Samec

Mar 26, 2015

F-150 was brought in for a recall. Was told on phone it may take a couple of hours, but it was a simple fix and took only a few minutes. Serviced this truck only a couple of times so far and your service people have been great so far.

William Robinson

Mar 24, 2015

Excellent as usual. Done in a timely manner and very helpful.

Brenda Eilers

Mar 22, 2015

C-Max: Was very surprised and happy that my oil change was free due to built-up rewards points that I didn't realize I had accumulated! Another reason to love Bill Colwell Ford!

Loren Mattke

Mar 21, 2015

Kurt in the service dept. was very helpful,courteous and friendly. I was though inconvenienced when I brought the Taurus in and they were not able to finish the repair jobs by days end and I had to take the loaner car home 50 miles and return the next day to pick it up.

John Nenow

Mar 18, 2015

Very satisfied.. That is why we returned.. 2 nd vehicle bought here & my daughter has purchased ford, also .

Scott Hinders

Mar 17, 2015

Oil change was very quick. Every one is very friendly, especially Gene Hinders in the parts dept.

Regina Fett

Mar 15, 2015

Great job, very friendly and prompt, Easy to schedule the appointment

Farrah Robinson

Mar 13, 2015

I came in the dealership in November really wanting a ford fusion. Unfortunately with my financial situation at the moment I was unable to get it. I came back in March and was able to get the fusion and I am very pleased with it. I love the color I decided to get. I couldn't be happier and more greatfull that they were willing to work with me. I seriously want to thank them all. If i ever decide to upgrade again. I know where to go! Thanks again!!

Janet Thompson

Mar 11, 2015

Bill Colwell Ford is consistently excellent in service and customer satisfaction

Jan Huckstadt

Mar 5, 2015

I purchased my Focus May, 2014. I had a message about a transmission fault and I happened to be in the Hudson area, so I drove to the dealership. They were great and fixed it while I waited. Thank you for your quick response.

Daryl Smith

Mar 3, 2015

Took care of the problems. of two items. One the company had informed me of as recall. The other was a modification of radio computer.

Wallace Albaugh

Mar 2, 2015

Purchased a 2014 focus ! Service was excelant and the staff was very helpful all the way thru the process!

Arthur Calderwood Iii

Mar 1, 2015

Set up an appointment and was told appointment would take 30 minutes. Friendly staff took F150 and in 30 minutes I had it back and ready to go.

William Rogers

Feb 28, 2015

The service was excellent, as usual. Our 2001 Ford has been a great truck due in part to our service on it !! This time a problem developed at the 'right place, at the right time' as we had taken it in just for routine maintenance ! The brake line broke on their premise, rusted through, but it was taken care of promptly, also. Thank You !

Gary Hartwig

Feb 26, 2015

Staff is always friendly and helpful with any questions or concerns we have. Readily available to answer calls.

Lawrence Gaffney

Feb 25, 2015

Same as always. In before hand and out quickly.Tech. always has a smile and friendly.

Donna Nelson

Feb 25, 2015

Went in for an oil change & they were able to get it done in a timely manner. Thank You !

Debra Gleiter

Feb 25, 2015

We had a very great experience at Bill Colwell Ford in Hudson. We have been dealing with the dealership for over 20 years 7 vehicle later. We have been very happy with the sales people. They were all considerate and helpful to us. Answered all our questions and help us get the deal we wanted.

Douglas Jungling

Feb 20, 2015

The staff made me feel comfortable and answered my questions.

Dannie Mcdaniel

Feb 17, 2015

My Explorer was serviced,and everything was done in a timely matter.

Gregory Nicoll

Feb 16, 2015

Very Pleasant and Professional Service Call....Thank You Terry for taking care of me promptly and quickly.Your explaination of the service needed was appreciated.

Tammirae Neuendorf

Feb 11, 2015

Everything was awesome....The customer service was very professional and the building was very clean.

Brett

Feb 11, 2015

just took my wifes car in to get an oil change and tire rotation. good price, great service, good atmosphear, and there always helpful and courtieous.

Nickie Halvorson

Feb 10, 2015

Good service. Friendly and was on time and on budget. I will return with my Ford pickup truck when it needs service.

Paul

Feb 10, 2015

Found the vehicle I wanted on the lot. Friendly service and painless transition into my new escape.

Bruce Potter

Feb 6, 2015

Very friendly, courteous, nice waiting area, no hidden fees car was done and ready to go at the promised time.

Bruce Johnson

Feb 4, 2015

Your service department will always check my tire pressures--appreciated. This time, there was a leakage of air. It was fixed promptly and, I guess, for reasonable charge. I have a personal grudge against "shop fees." They are just a cost of doing business. Include it in the charges.Staff was very good.

Warren Stoner

Feb 4, 2015

Bill Colwell Ford service department went above and beyond my expectations, theytruly take care of their customers. Warren

John Brackin

Feb 2, 2015

I wanted an oil change. Recieved the oil change in a timely fashion.

Donald Stansbery

Jan 31, 2015

Very helpful and an enjoyable experience. Mike Stark was very professional and straight forward with us.

Raynard Engel

Jan 29, 2015

I HAVE ALL WAYS HAD A GOOD EXPERIENCE IN MY DEALINGS WITH CALWELL FORD. IF I DIDN'T I WOULD NOT DO BUSSNESS WITH THEM. MR. ENGEL

Heidi Evans

Jan 29, 2015

Everyone was very friendly and the FREE oil change was a plus :)

Brian Besler

Jan 28, 2015

Great service from the sales agent, manager and finance team. Top notch facility, welcoming and non pressure sales. I would recommend anyone to check these guys out they do a great job and have a lot of great vehicles on the lot.

Tammy Jurchen

Jan 27, 2015

I think the only thing I saw was, Your company does not use anything on the seats or the steering wheel to protect the service men from getting anything on the seats or the steering wheel.I saw a stain on the drivers seat, but I was able to remove. I also do not know for sure if it was from them, but I saw it when I got back in the car. Just a suggestion. service was good, timely and I also can see where a little more personalization with your customer, relax, do not come up to someone, like you are in a HURRY, which, you may be wanting to get the information back to the service tech. The customer feels your anxiety and feels like they are not important. The gentleman that was taking the info back to the service tech, said after I was talking and ready to share more, that "that is all the information I need", he interrupted my speaking. Not good in my book.

Thomas Hansen

Jan 27, 2015

I have dealt with several dealerships over the past 30 plus years, they all made me feel like I was dealing with the typical sleezey car salesmen, not here. I dealt with Al Sheppard and he made me feel like I was dealing with an old trusted friend, was very honest and straight forward. I would recommend him to anyone.

Angela Meyer

Jan 23, 2015

Had a problem with my car. Called and they got me in right away. Did a full inspection. Got me back on the road. Car works great. Very happy. Staff is great and easy to understand when explaining things.

James Gille

Jan 23, 2015

Timely, minimal wait time. You should accept what is typed in and not require a minimum of letters in your survey/ in other words I should be allowed to be as brief or as wordy as I choose. thanks,

Lovelle Pedersen

Jan 19, 2015

Work on the Focus went well.....and it was the first oil change for the Focus

Richard Firgard

Jan 19, 2015

We have 2011 Fusion and F150 pickup, both have been good and the service good and everyone very helpful.Thanks,Dick and Donna

Udo Scheff

Jan 16, 2015

Well organised, good service, well trained technicians

BJDatalo

Jan 16, 2015

The entire service department is very professional and courteous. I've been going there for over 7 years and never had an unpleasant experience. The work performed has always been to standard. It's the best service department I've ever gone to.

Steven Wright

Jan 16, 2015

Ross Anderson did a great job evaluating and repairing the 4 different concerns we had about our truck.He even dug a little deeper to talk to the experts at Ford. Terry also offered to drive the truck to our home as we had a scheduling conflict to pick it up. Terry is one of the most personable, friendly person I have ever met. He is one of the big reasons we keep coming back. Terry puts the 'home town service' in Bill Colwell Ford and make customers feel like family.

Kristy Jirak

Jan 16, 2015

I had the oil changed in my Transit Connect. I have never been so mad as I was when I got in the car after work. My husband took to have the oil changed and then left it for me at work. I drive that car to and from work every day. The technican who drove it for less than two minutes felt it was his right to adjust the seat to his comfort. I got in MY vehicle and immediate my back started hurting and I have not been able to get the seat adjusted to my comfort yet and it makes me angry every time I sit in the vehicle. I can understand adjusting the distance the seat is from the controls but to adjust how the back was ajusted, that is unacceptable.

Jesse Murra

Jan 15, 2015

I had the best service ever at a car dealership. They were so friendly and helpful. I purchased a 2014 Ford Focus and I love it. I will definitely come here for now on.

Carol Sorenson

Jan 14, 2015

I am always pleased with my connection with Bill Colwell Ford...you have been taking care of our cars for twenty years plus!

Charles Kutin

Jan 14, 2015

Bill Colwell Ford has one of the most honest, fair, informative, and low pressure sales staff. It was a pleasure dealing with David Perez, he has the heart of Otis Schipper and the honesty that Bill expects of all his sales staff. We really enjoy the 2015 Explorer.

Joshua Graves

Jan 9, 2015

My experience was fine. The weather was bad so they put my vehicle in the garage before I came so it could heat up a bit. That was nice.

Chase Freidig

Jan 8, 2015

I brought my truck in because my transmission was leaking oil. I dropped it off expecting that, with the short notice, it would be a day or so before anyone could look at it. To my surprise, within a few hours of dropping it off, a service representative had called me with a diagnosis. They then asked if I would like it fixed and how much it would cost. I mentioned that I had an extended warranty and they looked up the policy number and I was covered for this type of issue. The following morning I was able to pick up the truck and be on my way. I though it would be a 2 to 3 day ordeal but it turned out to be only one day without my vehicle due to the excelent service at Bill Colwell Ford.

Robert Merritt

Jan 1, 2015

Had a very good experaince buying a new F150 PLatinum at Colwell. Very good pricing and Mike Stark was an excellant and knowlegable salesman. The only complanint I have is the truck was not clean up very well. Mostly the windows. There was some dust on the clear cover over the gauges etc. in front of the steering wheel. Also a small amount of sticky by the driver side windshied wiper. No complaining just want to let you know. Also we left a rake in the bed from our trade in truck taht wouldn't fit into the car Tuesday night. Has yelloe fiberglass handle. Would like to get it back if possible. But overall, very happy. Thanks, Rob.

Harry Knoblock

Dec 31, 2014

Even though it was a recall and covered by warranty, they got me in and out in less than an hour, and treated me with the courtesy and respect I've come to expect at BCF.

Janette Mcculley

Dec 31, 2014

Great service and staff, very professional and helpful answering questions.

John Brackin

Dec 24, 2014

We had an auto car starter installed. The work was done in a timely manner.

Ronnie Selleck

Dec 23, 2014

2009 ford f150,Excellent service,highly recommend the dealership for taking care of the customer.Always helpful

Anthony Freidhoff

Dec 20, 2014

My vehicle is a 2012 Ford Escape, I have always been satisfied with my experience with Bill Colwell Ford in Hudson, from the sales to service departments, I feel like a part of the Colwell family! Definitely recommend this dealership to anyone!

Susan Mccracken

Dec 19, 2014

The service at Bill Colwell Ford is next to none. I am always happy with my experience. Keep up the good work

Kirk Lundberg

Dec 18, 2014

Dropped my truck off, got the oil changed, picked my truck up. It's all good.

William Robinson

Dec 17, 2014

You did a excellent job. Keep up the good work. I have not ever been disappointed in the Service.

Elaine Anderson

Dec 17, 2014

We appreciate the friendliness of the staff and letting us know how things are progressing in the service department while we wait.

Thomas Mcglaughlin

Dec 16, 2014

Everyone at Bill Colwell Ford has always treated us with respect, friendliness, honesty, and caring, whether we are purchasing a vehicle or having service work done. They make you feel like you are family. We have been doing business with them for over twenty some years. We would not go anywhere else. Thank you Bill for establishing a real home town dealership where doing business is a pleasure.

Susan Fettkether

Dec 15, 2014

The service department took my concerns seriously. I was having issues with the "key fob". Sometimes I could start my car and sometimes nothing. I feel good that the service technicians checked everything out and tried everything to discover a problem. They replaced the batteries.

Gregory Nicoll

Dec 12, 2014

Freestyle in for a tune up. Interesting delema with scheduling the appointment. When I called for the appointment, I was told Dec 10 at 9:30. Then I received confirmation emails that said Dec 10th at 10:30. When I arrived at 10:30, I was an hour late. I would have been on time but the emails confused the original appointment time.

kt7wilson

Dec 9, 2014

Never again made deal he and dealership are not up to date on life will never return and will tell others not to ever go her so rude !!!!

Gregory Smith

Dec 5, 2014

Timely and fast. Took my truck in for oil change & filter, they started immediately and got'er done fast.

Thomas Taber

Dec 3, 2014

Our 2014 Escape was due for an oil change and some minor Warranty work, scheduled a time with Bill Cowell Ford, was able to get in quickly. When we arrived, the preliminary paperwork was complete and waiting for us, a very nice (new) loaner car was waiting and they called us when the work was done (Exactly at the time they had estimated!)Very friendly, fast, professional and fun to work with.

Jordan Carbiener

Dec 1, 2014

I purchased a 2010 Ford Fusion in February 2014 and every bit of maintenance needed to keep that vehicle in best shape, I have gone to Bill Colwell. "Shep" and the awesome mechanics truly know their craft and wouldn't offer anything unless it was best for us the customers. I have recommended Bill Colwell Ford to many friends and family members and I know I will continue to do so in the future. Keep up the great work!

Ronald Speirs

Dec 1, 2014

A complimentary car wash would have been nice. Some of the dealerships in Waterloo provide this amenity.

Patricia Wymore

Nov 23, 2014

We have always had great service in both the service area and our salesman Always Shepherd. We have recommend Bill Cowell and have purchased many cars from them.Have a Very Merry Christmas !!!

Luanne Butterfield

Nov 21, 2014

Colwell is very friendly and makes you feel comfortable while you wait for your oil change.

Becky Adams

Nov 19, 2014

We had a very helpful salesman and f and I person that made the purchase quick and easy. We bought a new escort and love it!

Barbara Myers

Nov 18, 2014

MY HUSBAND & I BOUGHT A FORD ESCAPE FOR OUR DAUGHTER. OUR SALESMAN (AL) WAS THE NICEST, MOST HELPFUL SALESMAN EVER. ALL THE STAFF AT BILL COLWELL WERE VERY KIND & HELPFUL. WE WERE VERY PLEASED WITH OUR EXPERIENCE, AND WILL BE BACK FOR SURE.

Robert Brock

Nov 17, 2014

All the staff, both sales and service are very helpful. The service work performed was good and done in the timely matter. Good friendly folks at Bill Colwell.

Bruce Johnson

Nov 13, 2014

Service team has always been friendly and helpful.I think the value for the oil change is reasonable. I hope the wipers turn out to be worth nearly $14 each; I thought that was a little bit pricey. Is there , in fact, a warranty for wipers? The lady who called after the service said that someone would be letting me know.On a side note, I have always disliked being charged a "shop fee." Just determine how much you need to charge me for the service. I do feel a sense of confidence that the oil change and general check will be done well at Colwell Ford.

Karla Harn

Nov 13, 2014

You have one of the best people working for you, and that is Laverne Tradel. He gives you the time necessary to come to the correct conclusion. He is very service oriented. We definitely would recommend Colwell Ford because of him.

Patricia Faye

Nov 7, 2014

Always helpful and efficient. I appreciate the personal care they provide. Thanks.

Kenneth Essmann Jr

Nov 4, 2014

It was just a normal service maintanence. They changed the oil and fuel filters with out no other issues.

John Paulsen

Nov 1, 2014

Rylan was top-notch in professionalism and service! He happily showed me all of the options available for the type of car that I was looking for and set me up so that I could choose the best vehicle for my situation! A+++

Tammy Jurchen

Oct 30, 2014

My story on buying our 2013 Edge (Pearl White) was quite an experience.I had went to look at the Edge previously in the day and drove it, loved it, so many bells and whistles, I had never had something so fancy. I told them I would have to come back after discussing it with my husband. Long story short, I was able to bring my husband back after a few hours after I had left and I told them before leaving home if you give me this much for my trade in, we would take the Edge. Well, My husband and I sat down with Rylan, He shared what we had to say to Jeff, Jeff came back with a counter offer and we said, knock this amount off and we would take the Edge...He said he could not do it. We had Jeff and Rylan leave so hubby and I could talk.. We told them we were going to let it go. On our way home we get a text from Rylan..wanting to know if he could talk to his manager and have him give us the amount requested off, would we take the Edge, we were on our way home, Manager had his chance, we said NO. Ryan called, he had got the amount requested off, would we come back? We did!!! The staff is very courteous, opening doors, I will not tell you all that they did, but we are pleased. Yes, it was the end of the month, but lets say it will be a while before Rylan has a weekend free.

Gary Hartwig

Oct 30, 2014

staff is always friendly and helpful every time I have been in.

Dannie Mcdaniel

Oct 30, 2014

Curt found out that I had a coolent problem. I will get it repaired tomorrow.

William Rogers

Oct 27, 2014

In on time or before, actually, this time, great service, very friendly staff !! Only place we will take our Fusion or truck.

Valued Customer Carl Schuler Masonry Construct

Oct 24, 2014

I called Kurt to see if he could get the new seat cover I had ordered from parts put on. He said to bring it out and leave it and he would work it in.Got it done fast and it looks great .Thanks Kurt and Parts.Steve SchulerCarl Schuler Masonry

Charles Demuth

Oct 17, 2014

I purchase the F150 a year ago and have been in for scheduled service. Your service has been excellent.

Charles Laipple

Oct 17, 2014

I like my service there - you can book an appointment on lineThe staff is very friendly and helpful

Louis Rogge

Oct 16, 2014

2012fusion, staff -1 to 10 - --10- found car for me - exactly what I wanted -that is why I come back to dealership and to same -repeat -same salesperson

alberkaa

May 5, 2014

Recently bought a 2008 ford escape. Come to find out int April that the air conditioning does not work. It appears that the wires to the air compressor where unhooked, Eventually Colwell's fixed the issue for cost. It took about 2 weeks worth of phone calls.

johnrigler3

Aug 15, 2013

I recently bought a used car here and the check engine light came on before I had even got the car home. When they claimed to have no knowledge of the issue I was naturally extremely skeptical. Therefore, I put a stop payment on my check, but made it clear that I would pay them immediately once the issue was fixed or they took the car back. Instead of apologizing and taking car of the issue, Jeff, the manager, tried explaining that I purchased the car "as-is" so they were under no obligation to me. To make matters worse he explained that he could sue me for the purchase! Jeff must not understand that every state in the country including Iowa has lemon laws to protect car buyers from exactly this kind of unscrupulous behavior. I was hoping that Jeff was better than this, but in the end he is exactly the kind of guy that gives used car salesman a bad name. DO NOT BUY FROM THESE GUYS!

CedarFalls

Jul 30, 2013

Have been searching for the right pre-owned vehicle to fit my family's needs for a few months now. Blake reached out to me with a recommendation he felt fit the specific requirements. After a good walk-around and test drive, I was allowed to keep the vehicle overnight, so my family could also provide feedback. Everyone loved the vehicle, so I returned the next afternoon to finalize the agreement. The negotiation was brief and generous, and our experience with the finance manager, Travis, was also positive. Overall, I would highly recommend this dealership to anyone looking for a vehicle, new or pre-owned.

urbie

Aug 5, 2012

I got a great deal at Bill Colwell Ford in Hudson, Iowa. From the time I walked in to the time the deal was made, everything was perfect. The salesman and the business manager did a great job of explaining things and making the process move smoothly. Great place to buy a car.

Larry

Jul 19, 2012

$4000.00 mark up on my trade, mainly used car manager, just typical nothing for your trade dealership. Pass them up.

larrysam

May 9, 2012

Would not recommend to anyone, the yelow f250 they have listed for 19,500.00 they only gave me 15,200.00. I know I am the idiot that traded it in but they told me how much they would have to put into it. I trusted them and two days later they are trying to make almost 5,000.00. Just another group of theives taking advantage of someone. Try someone else.

kooter

Mar 11, 2012

sales man was helpful and was happy with the price.

LittleEgg

Aug 7, 2011

We had a good experience purchasing our new car at Bill Colwell Ford! The staff was friendly and willing to answer all our questions. We appreciate the good service and comfortable atmosphere. They stayed after hours to make the experience of buying a car as good as possible and helping us navigate through new options on the car.

lisahubbard

Jul 26, 2011

Love my new Fusion Hybrid! Love the awesome gas mileage, the comfortable ride, Sync, rearview camera, Sirius Radio, navigation system, safety features....I love everything about this car. We owned 2 Edges before this car and while I really liked them, the gas mileage was starting to get to me...almost all my driving is in town, and I can't tell you how nice it is to get gas every 3 weeks - not because I need it, but just to fill the top half of the tank! I would (and have) reccommend Bill Colwell Ford as the best dealership in our area, and the Fusion Hybrid as the best of all the 10 cars I've ever owned!

Meleah1

Jan 31, 2011

Bill Colwell Ford in Hudson, Iowa went the extra mile to make things right with the 2003 Chevy Suburban that we had purchased threw them. They were timely and very friendly, they took care of all our concerns as quickly and efficiently as possible...