AutoNation Lincoln Clearwater reviews

Greeneyes

Jan 21, 2016

If you are looking for a new or used car, consider this dealer. I cannot begin to tell you how impressed I am with their integrity, knowledge, business guideliness, and sheer desire to accommodate your needs.

Ed Conway

Dec 19, 2015

We bought a used car and after 4 days the convertible roof rip. After a talk with Bob the general manager he made sure that they did their part to help us get the roof taken care of.

Donnag

Dec 8, 2015

Made the experience great when looking for a new car.

Eileen MKZ

Nov 20, 2015

We have been going to AutoNation Lincoln/Mercury in Clearwater, FL since they opened. They have consistently maintain an outstanding staff of sales people, service people and management people. In fact, many of the individuals we deal with have been there since the beginning - indicates to me a good place to work. It is a bit of a drive for me to go there to service my auto but I wouldn't take it anywhere else.

Johnnie T.I.

Nov 20, 2015

AutoNation Lincoln of Clearwater went up and above to satisfy my needs. Lisa E manager and Don the salesman went up and beyond to meet my needs.

Ms. T

Nov 20, 2015

Superior! Always a great experience. Professional staff and very knowkedgeable.

Nate A.

Nov 15, 2015

Just purchased an MKZ from an absolutely out-standing dealership and staff. I've probably purchased 25 cars in the past and found these people honest, fair, and as helpful as possible. Don, the sales person, spent a lot of time, demonstrating the perks of the car before we left. Since then, we have been contacted by him and by others at the dealership, asking whether we were happy with the car and the general experience there. These people proved that trading can be a pleasant experience!

Erika G.

Oct 15, 2015

My husband and I bought a CPO 2010 Lincoln Navigator in 2014. We had seen our Navigator via the internet and called to set up a time to meet a salesman. When we had gotten there, there were 3 other couples looking at the same vehicle at the same time. Low pressure buying enviornment? I disagree. As another couple was looking at our prospect vehicle we were shown a very dirty, Navigator that had a lot of miles on it. It had been smoked in and stunk terribly. We were then directed to another vehicle (not the one we had set the appointment to see) which was way nicer! Just a different color. After seeing it we still wanted to see the vehicle we had initially went there for. We were taken to the one we wanted to see finally. It was dirty, had no floor mats, and did not have the equipment that should come with the "certified pre-owned" guarantee. We decided to go with the vehicle that was the "different color." when we told our salesman this we were told, "sorry guys but the other couple is writing the contract on it now." WOAH, okay I thought. So what do we do now? The salesman assured us we could get the car cleaned and he would have it serviced and stole the floor mats from a different vehicle to make the sale. I asked about the equipment (headphones for the DVD player) and was told sorry but the floor mats was all he could get. We ended up staying over night at a hotel in order to make the final decision to purchase the vehicle the next morning. We did purchase the vehicle but I would not recommend this dealership to anyone. I felt they were not truthful and do not care about their customers. They do care about their paychecks more. If you ever need to contact them later regarding your vehicle, they are rude, disrespectful, dishonest, and frankly not interested in helping you out at all!!!! Very sad that Lincoln is represnted by people like that!

Ron Scindle

Sep 23, 2015

While this story could be long I will attempt to shorten it to the basics of the purchase. From the moment I entered the dealership I was impressed by the saleswomen who greeted me. Ms. Dumas not only knew the products, but had information related to my specific requirements for the purchase. I was treated with respect by everyone I met at the dealership. The manager, Bob and the sales manager Mike did everything necessary to make the purchase easy. Follow up calls from the saleswoman, Laurie, the manager, Bob and the sales manager Mike all called me interested in my complete satisification with the automobile wondering if everything was fine. I would suggest anyone interested in any model Lincoln shop this dealership. I'm confident the experience will be like mine...GREAT!

Joe Tedesco

Sep 5, 2015

Very hospitable and courteous willing to receive calls and solve problems

Dieter

Sep 3, 2015

I was in the market for a car for my son. AutoNation made the buying experience very enjoyable for both myself and my son. I have another car to buy for his twin brother and would have no problem buying it from AutoNation.

Shirley J.,

Sep 3, 2015

I like the fact that they come to me, pick up my vehicle, service it and then return it.

Guarionex E. Gil

Aug 31, 2015

I was taking care of by Mr. Milan, Celso who's experience in a delicate situation came to shine, not what i wanted to heard but he took his time explaining the situation, keeping me inform during and after making the process more bearable, being and unusual situation he kept the parts for my viewing and better yet the final bill was accordingly good and fear for the situation at hand, Great Job, thank you :))

Randy Janowiak

Aug 27, 2015

The service department(service consultant and Manager) treats you like a family member, and the service tech did a great job in replacing the 2 power window motors and the "rams" for the convertible top.Great job!Thanks Randy

mike

Aug 7, 2015

Good service experience. Advisor friendly and car washed and cleaned

Jason

Jun 19, 2015

Got me the SUV we were looking for and it was a fast process.

AMN

May 25, 2015

Nice dealership and showed me many of the exciting new features of the new vehicle I was leasing. Provided a smooth transaction. Showed me around the entire dealership before leaving.

Andrea

May 2, 2015

Andrea greeted my wife and I at their front door. We were introduced to,the Sales Manager Brian who we found very nice. We drove the vehicle and made the purchase. The facility is first class and I would purchase another vehicle from them in the future.

tania Ferguson

Mar 11, 2015

Staff very helpful and great customer service skills

Karon

Mar 11, 2015

This was by far the easiest car buying experience that I have ever had! Everyone at AutoNation was super nice and friendly. The salesman was easy going and never pushy. I would recommend them to everyone.

Donald & Deborah Rutledge

Mar 7, 2015

The customer service is outstanding. Wanda is simply wonderful

Mike k

Mar 6, 2015

I was looking for a sweet deal on a used car ed was my salesman he's worked his butt off for me and definitely got me a great deal thank you AutoNation Lincoln an ed

Alice

Mar 5, 2015

Friendly, fast, and willing to negotiate. I will shop here again.

Gundee

Mar 3, 2015

My car salesperson was great! She kept me thoroughly informed at every step of the car-buying process. I could not have asked for a better salesperson. Superb!

Countyside Chas

Feb 22, 2015

I've purchased 2 vehicles from Autonation Lincoln. I'm sorry Lincoln no longer gas a truck or I would be purchasing my next vehicle there as well.

Donnie E

Feb 18, 2015

Don Naja was first class with both knowledge and customer service Not the car buying experience I expected. I left with my new MKC feeling good about the deal and great about the car. Everything was straight forward with no hidden fees or gimmicks

Ryan Eisenhower

Feb 13, 2015

I had gone to a couple car dealers and the experiences at them were everything you would expect - cheesy sales tactics, lack of product knowledge, and overall pushiness.When I arrived at Lincoln I didn't know what to expect. We started off working with Cecily, who had a great personality and was extremely knowledgeable of the car. She was extremely good at paying attention to social cues, knowing when my fiance and I needed time alone, and being there when we needed our questions answered.She completely sold me on the car which was in top-notch condition for a used Lincoln MKX. When I went through the negotiating process, I made an offer and talked to her manager Brian about other cars in the area. He was a genuine person, respectful with the research I had done, and he won me over with his approach and attention to detail. I told Brian I wanted to think on it and came back the next day to work with Robert. Robert had a lot of energy and was also very knowledgeable of their products. I paired Robert up against my father-in-law who had been in the car industry for 65 years and Robert faired pretty well.Overall this was a top-notch experience. Everyone I worked with was great, I felt like I got a fair deal and an even more amazing car. For someone that is going into real estate, I know the importance of not forgetting this is a people industry. If you can't connect with someone on an emotional level then you are missing out on your next sale.Thanks to everyone there that made this the best experience I've ever had at a car dealer. And don't forget to look out for Ryan Eisenhower as the soon to be top real estate agent in the Tampa Bay Area :0

Bob, Clearwater Beach

Feb 3, 2015

I just purchased a 2015 Lincoln MKX three days ago. This is my first Lincoln experience and so far it has been great! The staff at this facility were all personable and knowledgeable. The sales representatives I worked with were the very best! They really knew their business and were extremely helpful to me, both before my purchase and during the purchase process. I'm sure my experiences with the service department personnel in the future will be equally enjoyable. I would highly recommend anyone that is contemplating an automobile purchase in the near future to go and see these people. They're the best.

WJD

Feb 2, 2015

Very good dealership to deal with; but I found a car closer to where I live

DK

Jan 31, 2015

We purchased our 2012 ACURA TSX Sport Wagon last month from AutoNation Lincoln in Clearwater, FL. Andrea, the sales rep, and the management were outstanding. Andrea was informative, but allowed the car to sell itself. Management went above and beyond to make the deal possible. The wagon provides the room, a smooth and comfortable ride , and the gas mileage (26.5 mpg city) that we were looking for. This is our third ACURA.

Robob

Jan 30, 2015

I expected the usual high pressure from the dealership. That is not what I received. I did my homework and knew pretty much the ballpark price that I believed would be fair but I expected a lot of sweat to get it. What I got was courtesy and a fair price right off the bat. What I didn't get was the high pressure. All in all, this was a very pleasant buying experience.

Bob&Rose

Jan 30, 2015

I was initially apprehensive in that I expected high pressure tactics ending with something along the lines such as, "Well how much do you want to pay?" or "What do I have to do to get you to buy today?". What I experienced was far from it. The staff and managers were very courteous and Henry, our Sales Consultant was knowledgeable and courteous and offered no pressure. As far as pricing is concerned, I had done my homework and had an approximate price in mind that I believed was fair. Right off the bat and without me having to negotiate, the price given was at my predetermined amount. This the way that all dealerships should act.

Jim Anderson

Jan 28, 2015

These guys are the best. I've used their services four times. Everyone was perfect!!

Nio

Jan 12, 2015

Really helped me with the price and the atmosphere was extremely friendly.

Keisha and Roland Ford

Jan 9, 2015

Great dealership!!! Purchased a Porsche Panamera from Auto Nation Lincoln Clearwater 1-4-15 and I must say the staff was awesome!!! Cecily Borquez was my sales rep and she made the transaction sweet as pie. I recommend this dealership to everyone. They really make you feel at home. I will do more business with them in the furture. Thanks auto nation :-)

BillMunette

Jan 3, 2015

Impeccable, trustworthy, reliable, are just a few words that describe the service I have received over the years from Andrea Ribeiro. This was my 4th purchase of a Mercedes from Andrea and the 2nd S-Class I have purchased sight unseen! THAT is how much I trust Andrea's experience and knowledge in the auro industry. She is a blessing to any dealership she chooses to work for and a God send to those who are able to have the experience of purchasing a car with her. 5 Star Service all the way!Highly recommend Andrea and Clearwater AutoNation Lincoln, as everyone I dealt with were truly professional and courteous!

Rory

Dec 31, 2014

I saw the car I was looking for on their lot. The next day I bought the car and didn'thave any problems. The transaction went very smoothly. If I ever need anothercar I will go back.

Cecily Marchesi

Dec 25, 2014

AutoNation, Clearwater is a dealership that is very friendly and ethical. While my car is being serviced, I enjoy being there.

Linda Schombs

Dec 24, 2014

Robert and Skip are to be commended for their exceptional service.

Willi Boessmann

Dec 19, 2014

For us it was going back to our old Dealership and we were not dissappointed!Every one was friendly and professional.Our Salesman took the time and made sure we did not leave the lot without explaining all the new Equipment on our new Lincoln to us.

andre l. intellectual

Dec 17, 2014

the staff is very helpful and go out of their way to please you.

Carole

Dec 17, 2014

The best car buying experience I have ever had, and I have bought a lot of cars over the years. It was quick, easy, they were not at all pushy, and never made me feel like I had to buy now, or today. I do not like when a salesperson tells me I need to buy today or I will miss out on the sale or the car, etc. I will buy when I am ready ! If I miss the sale....they will have another one in a few weeks....they always have sales. So when the sales people were helpful and offered advise and assistance, I could make a wise buying decision.

Jack D. LeVault

Dec 12, 2014

My wife and I brought our 2013 mkx in for tail light replacement. Each and every person we had contact with while we were therewas very kind and helpful. We were treatedvery nice as usual. Our vehicle was repaired and washed in approximately one hour. We had expert treatment as we get each time we are at the dealership.

MariaSt.Pete

Dec 10, 2014

So far my husband and I have purchased 2 vehicles from Auto Nation Lincoln in Clearwater and both experiences have been wonderful. The sales associates are always pleasant and make you feel welcomed. The Servicing Dept. Is very accommodating as well. We live in St. Petersburg, but drive all the way to Clearwater AutoNation to have our car serviced because we love the service and attention we get there.

Rodcon

Dec 9, 2014

The attention to treating the customer with respect making sure the customer understood all the pricing information was the best I have ever experienced. The dealership has contacted us several times since we purchased our new vehicle to make sure we are happy and to ask if we have any questions.

Kimberly & Lois

Dec 5, 2014

My 21 year old son wrecked his Grandmother's 2003 Lincoln LS, which had less than 60,000 miles on it and was named "Baby". Glad as we were that he was fine, we didn't think we could ever find another Lincoln LS to compare with the car we had. USAA Insurance directed us to AutoNation Lincoln in Clearwater, helped us find a 2004 Lincoln LS with the same features and engine, the same color, a single owner and with only 32,000 miles. We had an appointment with Robert, who is professional and FUN, what a great combination. Test drove the car, confirmed she was everything we were looking for, wrote a check and drove home with our new car. She has aptly been named "Beauty". As an added bonus, they gave us a 32" TV, what a pleasant surprise. We would gladly refer friends and family to Robert Grissom and the staff at AutoNation Lincoln Clearwater.

MKC Mike

Dec 3, 2014

I purchased my MKC at Autonation after visiting 2 other Lincoln dealerships. Autonation provided the best welcoming experience and price of the car. Henry Oliver was an excellent sales rep. He worked with me every step of the way. He was a valuable resource from the first visit to the delivery of my MKC. I would, and have recommended Henry and Autonation to others during my buying process and will continue to do so for the foreseeable future.

BB

Nov 21, 2014

I really can't say enough about my experience at AutoNation Lincoln Clearwater. Robert Grissom ensured that the process was seamless with the best customer service possible. Everything from education to paperwork to delivery was handled professionally, speedily and with good nature and ease. This is the place from which to purchase!

Tom

Nov 5, 2014

No Games, Just a fair and honest deal, This is my third MKZ and I still love the car!! Thanks to Don Naja, and the outstanding service department.

Debbie G

Oct 29, 2014

We recently purchased a 2011 MKZ, low mileage, GREAT price, EXCELLENT customer service!! We arrived 20 minutes before closing on a Friday night and the staff stayed nearly 2 hours past closing to ensure we drove our "new" car home that night. We would definitely recommend this dealership.

Lois, Realtor

Oct 28, 2014

Don Naja was wonderful! He made the buying process so simple and complete. I absolutely love my new car. Don showed us all the bells and whistles of the car. I must say most of the car salemen just leave that learning experience to the buyers - he went above and beyond for us. His communication has been great. It was a pleasure doing business with Don and AutoNation. I highly recommend them to everyone

ARS

Oct 22, 2014

EXCEEDED ALL EXPECTATIONS!! Had been looking for a low mileage VW Touareg for the past few months to take up north for winter weather. AutoNation had taken one in trade with low mileage and a clean CarFax reoort. I contacterd Andrea in sales to inquire about vehicle and she told me it was in immaculate shape, one owner, mint condition with all scheduled service records. Andrea held the vehicle for me until I could make vthe trip to Clearwater to see the vehicle and test drive it. Everything Andrea and the AutoNation told me about the car was true, no surprises, the Touareg was PERFECT as advertised. It's great to work with a honest customer service minded salesperson like Andrea. She delivered. Thanks Andrea, Wendy, and AutoNation Lincoln Clearwater for all you help.

suckerinmiami

Oct 21, 2014

It is with no regret that I write this review AUTONATION LINCOLN CLEARWATER is a rip-off I purchased a used pick-up from them and while I informed them that my income was fixed and that I had bad credit . they failed to inform me that the loan would cost me more than pick-up at 27% then sold me a repair contract that they have not honored. So friends if you are in the market for a used car DONT GO THERE TOTAL RIP-OFFS !!

Grace

Oct 13, 2014

Christina is the best. I would recommend her to anyone. The service department is always courteous, informative, and respectful of your time while making the repairs required to your vehicle. Always a great job at autonation Lincoln.

Penelope E.

Oct 7, 2014

Worked with Peter Stirling at Auto Nation Lincoln . He made the buying process easy and quick. I would definitely recommend not only Auto Nation for their prices but Peter for his professionalism and going the extra mile . Thanks again Peter / Auto Nation . ~Penelope E.

LazzatFlorida City, Fl.

Oct 1, 2014

Why would anyone travel to the west coast to buy a car ?. AutoNation Lincoln Clearwater is the reason I went there !!!! I live in Florida City here in the east coast I purchased my Dodge Dakota with E-Z financing and a great value. The sales team is great and everyone there was a great help - nice folks at AutoNation Lincoln Clearwater. If you are in the market to buy a new or used automobile I would highly recommend you visit or contact Andrea - Sales Specialist- AutoNation Lincoln Clearwater is always a phone call away.

B. Keane

Sep 23, 2014

This was the best car buying experience I have ever had, with the credit going to Ed Ginther.

EAS

Sep 16, 2014

Great dealership. Everyone was super nice; no pressure just excellent service! Don, Bob and Wendy were all superb.

MatureGeek

Sep 12, 2014

I first contacted Ed via the dealer web site. He and has sales partner Robert consistently dialogued with me about the vehicle I was searching for. When I went in for my test drive, there was no pressure to buy on the spot, although I did decide to buy the vehicle. It was the best buying experience I've ever had. I highly recommend AutoNation Lincoln Clearwater. They will do whatever they can to help you get the vehicle you want.

PamelaLee

Sep 10, 2014

I recently purchased a 2010 Lincoln MKS from Auto Nation Clearwater. From all aspects, my buying experience was excellent. This, in large part, was due to the exceptional assistance I received from Howard Kahn, Sales Associate. Throughout the entire buying experience, I felt that Howard was more my personal associate and assistant, rather than a sales associate working for the dealer. Brian O'Connor, pre-owned vehicle manager, was also very helpful. Brian was generous in valuing my trade-in vehicle. And, Jeff Jones, the dealership's on-site master technician, was also extremely helpful. This dealership offers a FREE 1.5 hour "get-to-know-your-new-vehicle", one-on-one tech session with Jeff as instructor. Jeff is extremely knowledgeable and has great patience. Again, 5 star buying experience!

John of Dunedin

Sep 10, 2014

Joe Figley at Autoway Lincoln mercury did a great job for me and my family finding the perfect suv with a third seat. This the second time purcahse at Autoway Lincoln and I will return when in need of another vehicle.

MKZHybridfan

Sep 3, 2014

Had an amazing experience working with Robert Grissom and AutonNation Lincoln in Clearwater. The entire team was extremely professional, responsive and knowledgeable. They did everything they could to make sure that I was a satisfied customer. On top of that, the 2014 MKZ hybrid surpassed expectation. Very luxurious and well appointed. I highly recommend working with this dealership.

Henry D. Reiss

Aug 16, 2014

every one I was in contact with was very pleasant and helpful. The sales person, Mr. Ed Ginther, who assisted me was very professional and knowledgeable. He answered all of my questions and took me through the leasing procedure, step by step. He made sure that I understood all of the answers to my questions. I was pleasantly surprised at how fast he had my trade in evaluated and the figures I needed so that I could drive home with my new Linclon. I couldn't have asked for better service. I'm glad I chose Lincoln and I'm glad that Mr. Ginther was my sales rep.

Pura Latina!

Aug 8, 2014

Henry was the best - enjoyed talking about Spanish food; my favorite!

TOM AND SUZANNE G

Aug 6, 2014

OUR SALES PERSON LOU REDMOND IS OVER THE TOP AWESOME. WE HAVE BEEN DOING BUSINESS WITH HIM ONLY FOR OVER 20 YRS. WHEN WE TELL HIM WHAT WE WANT AND WHAT WE WANT TO SPEND..HE ALWAYS GETS IT RIGHT. NO ONE DOES IT BETTER. LOU HAS BECOME PART OF OUR FAMIL...FABULOUS!!!!!

E2000

Aug 1, 2014

I leased this car and others from AutoNation Lincoln of Clearwater a dealership led by General Manager Bob Geiger. The sales staff know their product; answer your questions honestly and thoroughly without any pressure from the time you walk through the door. They don't pounce on you like an animal but greet you with a friendly "Hello" and "How may I help you?" with Don Naja, a top notch producer, setting the example. A deal is made without a lot of haggling and the closing with Wendy is efficient and painless. Service is an important element when purchasing a car and no matter who you are; what you drive or where you bought it AutoNation Lincoln of Clearwater is the place to come for service. The service team headed by Service Manager George Brown sets a standard by which other service departments should be judged. I know from personal experience with a department that has emphasized service since 1957 when this dealership first opened. How do I know? Because I've done business with them from the beginning and would not be there today as a customer if it were not true.

Dave & Bev :)

Jul 29, 2014

Our experience was great! We traveled from Naples, FL to St. Pete, FL to look at a car they had on this website! We were greated as we got out of our car! The whole experience was great! The original salesperson wasn't available to help us so, Ed stepped up to the plate! We had received several pics & inform. on the car prior to us driving up there, the car was just as we expected!!! We left buying the car!!! Great place to do business with!! If & when we ever needed another vehicle, I would definately call them & see what they had!!! Great job guys!!!

MJSPMC

Jul 28, 2014

Service Department and mainly it's leader, George Brown, totally influenced our leasing of (3) consecutive Lincoln MKZs over the past ten years.

FLRich

Jul 28, 2014

The sales staff worked diligently to provide all the values for the purchase as well as tradfe ins to make sure you felt you had all the knowledge to make a correct decision or to consider potential options.

AmyS

Jul 24, 2014

The service I received was second to none. The people that helped with the purchasing of my car were extremely helpful and professional.

Daves GT 5.0

Jun 28, 2014

They do quick and quality repairs and service and go out of their way to make you happy.

Jim & Debbie Taylor

Jun 23, 2014

I just purchased a 2014 MKX "Sunset Metallic" I turned in a 2011 MKX . I'll get right to the point. This was the most pleasant experience I have ever had buying a car. Joe Figley, my sales person was by far the most informative about the car I was interested in. No pressure, very knowledgeable, answering every question. When Joe was not available, Mike Carmody, Sales Manager was there for me and he was as up to date on what I wanted and where we were in the process of getting me behind the wheel of my new Lincoln. By the way, even though the 2014 looks very similar to the one I was turning in, Lincoln has updated some of the features and I've yet to find anything I don't like. I think that it is much quieter the first time I got behind the wheel, I couldn't tell that it was running. I almost forgot, Wendy in finance is as professional as they come. Who said buying a car can be a nightmare. Not at this dealership and not with these professionals on your side. I just can't say enough about my experience. Just, FANTASTIC!

Michigan transplant

Jun 18, 2014

I'm a transfer from Michigan to Florida -- had a great dealership in MI & thankfully, I now have a great dealership in FL. People that listen and then take car of what I need. Nice surroundings to wait in too.

Antoine p.

Jun 8, 2014

I searched high and low for a jaguar s type.and I found quite a few from orlando to tampa.my last stop was Iin clear water auto nation lincoln..i found the cleanest 2004 s type.beautiful,looks new and the price was low! They treated me like a person instead of a piece of meat, they made the experience pleasant and painles s only reason I didnt leave 5 stars all arou.d is im using a mobile device, and it isn't cooperating

ECRossi

Jun 4, 2014

We have worked with Don Naja at Autonation Lincoln in Clearwater for more than 10 years and look on him as a friend as well as our sales rep. Two years ago we had to move on from our first love - the Town Car. Don had us try all the models but was partial to the MKZ. When I first sat in the MKZ i knew I was at home. Don was fabulous in teaching me all about the bells and whistles. That car can do almost anything. We originally leased the car for two years since we were changing models but we just bought it outright since I still love the car. We have used the service department at Automation Lincoln in Clearwater for many years and I feel very secure knowing I have such a solid team watching out for me.

captmelchart55

Jun 2, 2014

My whole experience with this dealer was great from the time I walked onto the lot I was treated like a valued customer through the final sale was great. The sales person has text me and emailed me to see how I like the car which I thought went above the average car dealer which I have a very low onion of. I would buy from this dealer again and will tell friends of the great service.

Joe

May 15, 2014

Sales Persons are very patient and helpful to teach us how to operate/use the features of car.

denny739

May 5, 2014

When I arrived to see Henry Oliver, he had done his homework and had a list of vehicles he (and I) thought I would be interested in.I was not aware of the vast listings available through AutoNation, but as Henry listened to my concerns he was able to filter my ideas into some intelligent choices.We looked on the lot at some options I might like.What I ended up choosing was not at all what I had in mind, but I am very happy. I have decided to name my new car Medea, because like Jason and the Argonauts, I was seduced by a beauty. I ended up with Lincoln MKZ Hybrid.I am enjoying it immensely.And Henry's concerns about being sure I am completely satisfied should be used as models of good service throughout the industry.Thanks for asking.Denny Smith

martimiller825

Apr 9, 2014

Upon entering the dealership, I was greeted by Henry Oliver. He stood by my side from the beginning to the end. Henry was very courteous and perform his job to perfection. He knew all the answers to my questions and was honest and upfront with his response. The transactions took longer than we expected but with Henry's personal and friendly service, the time flew by quickly. He always kept me informed of every transaction throughout the entire transaction. Henry assured me that no matter what it took, I was leaving the dealership with a vehicle and I did thanks to his patience, hard work and dedication to my needs. In the end I drove off the lot with the biggest smile on my face and the cuties vehicle on the lot thanks to Henry. I am loving my Ford Escape.Marti

Vermont buyer

Mar 22, 2014

Overall we were pleased with the purchase of a 2011 Lincoln MKX. Our salesman, Adryunne, was very pleasant to deal with a did a good job of getting of deal to completion. The car was delivered in very good condition with an extended warranty making the purchase more attractive. The only issue we had was the length of time it took to complete our deal which was a cash purchase. We were in the dealership for almost 3 hours. Not sure why. If we were in the area and ready to buy again we would definitely consider Autonation.

Dottie happy customer

Mar 20, 2014

This is the 2nd Certified Pre owned vehicle I have purchased in the last 4 years. I have never been as satisfied with any vehicle and or service in the past 25 years than what I have experienced at Clearwater AutoWay Lincoln Customer Service is beyond compare

bhalsey7

Mar 11, 2014

Henry was excellent he is a great reflection on the company and management. He explained the features and really helped me. Henry knew the car well.Thank you

rangerdlp

Mar 9, 2014

Henry Oliver was one the best Auto Salesman I have ever dealt with. I highly recommend him and the Auto Nation Lincoln Dealership. They understood my financial constraints and worked with me to get the deal done. Thank you,David L. Priorwk 727-573-7711 ext 113

Elkview

Feb 19, 2014

Our rating is based on the extraordinary professional treatment we received while considering a vehicle purchase and the continuation of that same treatment upon our purchase of a Lincoln MKZ. Our overall experience with the staff was outstanding.Henry Oliver, the salesman, was friendly, honest, polite and very personable and took much time to show us available cars. He answered our questions and kept in touch with us while we were considering which car to purchase. He was not pushy and did not try to pressure us, but explained in detail all the options we may want to consider. After our purchase, Henry did an outstanding job of briefing us on its systems, etc.Brian O'Connor, the Used Car Manager, joined us and kept us apprised about lease cars that were available. Brian also displayed an enormous professional approach in dealing with us and always provided clear and honest answers to our questions.We were most impressed to receive a personal call from the General Manager, Bob Geiger, assuring us that AutoNation Lincoln would find the right car for us. When we came to the store on our next visit, Mr. Geiger stopped and had a very productive conversation with us. Before we left that evening, he had approved the sale and we left as very happy customers.Wendy Almberg, Finance Manager, is very knowledgeable, organized, friendly and enormously efficient. We had questions about registration and taxes in our home state, which she was able to answer and she completed all the paperwork in a timely fashion.Jeff Jones gave us an orientation to the car and demonstrated how all the technical systems operate. He is very knowledgeable and was extremely conscientious in conducting a very thorough orientation.

New LincOwner

Nov 20, 2013

Don and his staff made me feel like I was the most important customer they ever had. They put me in exactly what I wanted for the price I wanted. This is my dealership!

sasha

Nov 14, 2013

Purchased my latest vehicle from here. I was helped by a guy named Adrian in Internet Department I enjoyed talking with him while finishing up all the paperwork. actually all of the crew was very friendly Brian O'Connor one of the managers, was very nice to work with. Enjoyed the experience nothing at all like my last dealership visit

Marty B.

Nov 7, 2013

I recently purchased my 2nd car from AutoNation Lincoln in Clearwater, FL. Everyone I encountered was friendly and professional. Joe Figley was my salesperson once again and he did every thing he could to get me into a car that really loved. Joe went "above and Beyond" for me. He was helpful all thru the process and after the deal was all done we both sat in the car for an hour as Joe helped me with all the new technology in the car so I not understood how to use it but was comfortable when I pulled away.

Brownsfan

Oct 29, 2013

Purchased my new MKZ and worked with Adrian Wilson. He was easy to deal with. I will be recommending this dealer as well as Adrian to my friends.

Vinny A

Oct 19, 2013

This is the 5th car I have purchased from this facility. The sales and finance team go over and beyond to make the buying process as easy a possible. I also bring it for service. The service team is unlike any other n I highly recommend anyone to bring a vehicle to them. You will never go anywhere else. Thank you all very much. I will be back for my future car buying needs.

TiffanieG

Oct 14, 2013

I bought my first ever Lincoln....2013 MKZ. I love the car and I loved my buying experience I had at Autonation Lincoln. My salesperson, Robert Grissom was amazing along with all of the Management team. Everyone there was very friendly and knowledgable and I never felt pressured. I am in my mid 40's and think the new Z is a sexy sedan! Superb overall experience with my new car and the dealership I bought it from.

JD

Oct 14, 2013

I purchased my 2001 Lincoln from the then known as the Tampa AutoWay location in 2006...sadly my LS "died". I should have replaced it a few years ago but kept it so long for sentimental reasons. Since I purchased it I have dealt with Celso at the AutoNation Lincoln Clear water's Service Dept who has always provided me with EXCELLENT service! Now that I had to replace my "baby" I researched several vehicles and my top 2 out of 8 where a Honda & Mazda. I wont' say anything bad about the vehicles I test drove but I will say shopping for a vehicle and dealing with Car Salespeople is NO FUN--talk about pushy, aggressive, uninformed, in-genuine with the exception of 2--Honda & Lincoln which actually I hadn't even considered... Of course Celso was kind enough to direct me to Don Naja an absolutely delightful Sales Associate who made a few suggestions with no pressure. After showing me what Lincoln had to offer I had to reconsider my top 2 choices, now I had 3. Problem, I couldn't decide and I didn't want to settle for the sake of making up my mind. Oh yeah did I mention Lincoln put me up in a free rental (thanks again Celso!). I now knew I was completely interested in a Lincoln it was a matter of finding the right fit and the Sales Team was very patient and interested in filling my needs as well as my wants VS making a quick sale and closing the deal. My searched continued in the very capable hands of Mr. Naja's team-member Henry Oliver who answered a multitude of questions and took me on several test-drives as I continued my search. I knew Lincoln was what I now wanted, it was my #1 choice but we hadn't yet found the "perfect fit". Thank God Mr. Oliver was so patient and willing to take the time necessary to help me get just what I wanted. I knew I was definitely interested in the MKX but I'm pretty short and have chronic back pain so having to hop up to get it would be devastating and prevent my purchase. As the look continued the Sales Mgr Brian O'Connor suggested I try an older model, before it was redesigned and the height was impacted. Believe it or not going from the 2011 down to the 2010 made all the difference--2 inches to be exact these gentlemen found me the "PERFECT FIT" and an "AWESOME" vehicle, a Certified Pre-Owned vehicle still with warranty and at a great price, what more could I ask for? They gave me a great deal on my trade (buy buy baby, thanks for all the great years but its time to move on and up!). Now that's done with I get to deal with the delightful Ms. Wendy Almberg in Finance, she made financing a breeze. What can I say I really do feel like family at the AutoNation Lincoln of Clearwater I have always had great service with a smile from everyone I've dealt with. To everyone there who had anything to do with my recent visits, from having my 2001 Lincoln LS towed in, to making suggestions on my new purchase, helping out with my test drives and multitude of questions, finding the perfect fit, taking the time and patience to hear my needs and wants and genuinely fulfilling them with sincerity I thank you from the bottom of my heart! GOD BLESS YOU & MAY HE GIVE YOU WHAT YOU'VE GIVEN! Again you have my thanks, be blessed! JD

Msn Adeline

Oct 14, 2013

Adrian Wilson was very friendly and thorough. I really enjoyed working with him on my new MKZ. -Ms. Adeline

Julie Ferrintino

Oct 8, 2013

I want to thank Mr Henry Oliver, and Brian O'Connor,also Wendy Almberg for a great buying Experience, I will buy future cars from Henry Oliver over at Autonation lincoln in Clearwater, Henry was very kind and courteous gave me a tour of the facility and everybody there was very friendly, thank you Autonation lincoln Clearwater.

Gina B

Oct 3, 2013

I had a really good experience with Clearwater Lincoln Mercury. I bought a pre-owned vehicle.. The staff were very accommodating during the buying process. It was the first time I was able to buy a newer car in many years. I would definitely recommend this dealership since the whole experience was easy and left me with peace of mind.

rosewood727

Sep 25, 2013

We were treated very well. We were just looking and told the sales person, but were asked if we would like to drive a new Mkx anyway. No pressure. No hard sell. Long story short. Great place to do business.

Minaccik

Sep 9, 2013

this is the second time I purchased from AutoNation Lincoln. I really enjoyed working with Joe Figley and Mike Carmody was a big help as well I would definitely recommend this dealer to my friends and family be sure to ask for Joe if you stop in.

joec427

Aug 26, 2013

Just bought a used Ford Mustang Convertible from this dealership and had an excellent overall experience. Adryunne Wilson was a pleasure to work with and found he is caring, experienced, and extremely helpful and went out of his way to make me happy. I highly recommend this dealership and Adryunne Wilson.

gfturckes

Aug 18, 2013

My experience was awesome. I test drove the 2013 MKZ a week ago and wanted a follow up drive. Robert suggested the "Date Night" program from Lincoln allowing me to drive the car for a weekend. He signed me up, Lincoln confirmed on the following Monday and this past weekend, I drove the car. On Saturday I purchased an AWD MKZ fully loaded. Love it. It looks great, drives great, and gets all kinds of 'looks' going down the road.

Kathleen H.

Jul 22, 2013

I have bought and sold over 30 cars in my adult life. This dealer has been the best one I have ever dealt with! They did not pressure me. They gave me a great deal! Their service department and service manager are the best in the world! They offered to wash the car for free after servicing it, even! They all speak English, too! That's a plus these days!!

Amy

Jul 16, 2013

I contacted AutoNation Lincoln for info on a pre owned mustang they had for sale. I was totally blown away by the response I received from Adryunne Wilson in their internet dept. He emailed me and also called. He answered all my questions and offered to have the car pulled up for me when I arrived. Although I had a family emergency and have since needed to put my car buying on hold, I just wanted to tell everyone how attentive and nice he was in comparison to the other dealers I also spoke to. I will definitely be going back to Adryunne when I am ready to buy.

Stephens9182

Jul 10, 2013

Went in assuming I may not get an approval for the car I was interested in. Turns out it had too many miles for the bank. BUT to my surprise they had a Mercedes Benz in perfect condition and also took care of my approval in record time. I am so excited to be driving my new Benz! Thanks to Adryunne Wilson for all his help! See him if you want straight talk!

Dparsons2012

Jun 27, 2013

The only reason I bought was for the service I received. I love my new mkx, thanks to joe and henry and adrian. _Dave P.

Dparsons

Jun 26, 2013

the only reason I bought was for the great service great job Henry Joe and Adrian.

Hwilson2011

Jun 25, 2013

Came in to have my current vehicle serviced and I have to say I was very pleased with how everyone was on the same page regarding the treatment of myself and my car. On that day i worked with Robert, but had to come back and then met Adrian and Brian these guys really helped a lot with my questions! I will definitely return and refer my family.Thanks to Brian for helping out with my battery concern.

Heather W.

Jun 25, 2013

Came in to have my current vehicle serviced and I have to say I was very pleased with how everyone was on the same page regarding the treatment of myself and my car. On that day i worked with Robert, but had to come back and then met Adrian and Brian these guys really helped a lot with my questions! I will definitely return and refer my family. Thanks to Brian for helping out with my battery concern.

Helen in FL

Jun 23, 2013

Bought a car from Adryunne Wilson over the weekend. The process was way more smooth then when I purchased my last one. He listened and worked with us to match our needs. Would refer family to him any day.Thanks Adryunne

Bobbie B.

Jun 23, 2013

Recently contacted Adryunne over the internet to buy a pre owned MKX. He helped us handle everything over the phone it was refreshing. Everything we spoke about was exactly the way he said it would be when we arrived. Love my Lincoln and will shop here again.Bobbie

Mrs. Bowdry

Jun 23, 2013

Drove from Georgia for a per owned truck. I spoke with Adryunne in Internet and I must say he did a great job. When I arrived nothing changed and all my expectations were met. Can't say enough about this Lincoln dealership. Great job! - Mrs. Bowdry

Helen in FL

Jun 22, 2013

Bought a car from Adryunne Wilson over the weekend. The process was way more smooth then when I purchased my last one. He listened and worked with us to match our needs. Would refer family to him any day. Thanks Adryunne -Helen

Bobbie B.

Jun 22, 2013

Recently contacted Adryunne over the internet to buy a pre owned MKX. He helped us handle everything over the phone it was refreshing. Everything we spoke about was exactly the way he said it would be when we arrived. Love my Lincoln and will shop here again. Bobbie

Stacy's

Jun 21, 2013

Everything was great here. Henry and Adryunne were awesome to work with. I LOVE my new MKX! I would definitely recommend AutoNation Lincoln to my friends and family.-Stacy

Stacy B

Jun 21, 2013

Everything was great here. Henry and Adryunne were awesome to work with. I LOVE my new MKX! I would definitely recommend AutoNation Lincoln to my friends and family. -Stacy

vickie G

Jun 9, 2013

I went to the dealer because I saw a listing for a particular car for sale. I was introduced to Robert Grissom who then showed me the car that I was inquiring about. He took us for a drive and then explained thoroughly the details. We did love the car. Robert was very thorough and would recommend him to anyone. Thank you Robert for your help

Juanita Martinez

May 2, 2013

i travel for work and had totaled my car prior to a 5 week stretch on the road. I had been looking for a mini cooper for two weeks on line when i came across one i was interested in. I phoned a friend to look at the car for me and once he told me about it Howard worked with me to ensure all the paperwork was in my hands. Understand i was in New Orleans at the time and the car in Florida. I didnt have to worry about anything I signed sent my payment and the car is now waiting for me to drive upon my return to fl. I am looking forward to it! My son picked it up and said how great Howard was and he would be giving him business when he buys a car in a few months. Thank you Juanita Martinez

Happy Customer

Apr 29, 2013

My wife and I had a great experience buying a car from Autoway Lincoln. We were looking for a Siebring convertible and found one online at Autoway. I dealt primarily with Bob Geoger and found him to be an excellent person to deal with when purchasing a car. I actually did all the negotiating online and with the telephone and was very pleased with the process. The car we purchase has been great for a couple of grey hairs that enjoy winters in Florida. Thanks Autoway and a special thanks to Bob Geiger.

Thomas

Apr 11, 2013

Thanks to mr Robert Grissom my experience with autoway Lincoln was so smooth and easy I still can't believe it! Great customer service,he even waited for me at the dealer till in the evening on Easter Sunday to show me the car.. I'm so happy with my car and even more with the service I received at your dealership ! I will not only tell all my friends and family about you and the awesome service but I no we will be doing business in the future when I'm ready for another car and when my son turns 16 in 2 years!! Thanks again Robert, your loyal customer,Thomas T.

Jon LWR!

Mar 14, 2013

Thanks to Ed Ginther sales and the F & I dept. She was great and very easy to deal eith and found me the Perfect Fin. place . Thank you again. Jon. Lakewood Ranch Fl.

Tim F.

Mar 9, 2013

We have purchased many vehicles over the years and this was the best experience we have ever had. There was no haggling or headaches. Our salesman, Robert, and the whole Autoway team were so helpful and wanted to make sure we were comfortable and happy with our vehicle. I will return when I'm in the market for a vehicle again.

Kristin R.

Feb 15, 2013

I had an amazing experience with Autoway Lincoln of Clearwater. They were excellent to work with and they gave me a fantastic price on the used Ford Five Hundred I bought from them. I really loved that they worked with me and treated me like a customer buying an expensive new car. They went above and beyond to help me even though I was just buying a lil used car. I 100% recommend Ed Ginther, he is great! We had a couple people in line ahead of me to finish signing paperwork to drive off the lot. We sat and talked for a while and he was great to talk to. He eased my anxiety, made the process as simple as it could be and sold me the best car I've ever driven. Thank you Ed and thank you Autoway! I will be recommending to my friends and family and I will be a customer time and time again! Two thumbs up!!

Walter

Feb 12, 2013

I found the Toyota Avalon I was looking for at Autoway Lincoln. After communicating with my salesmand Ed, and Michael the internet sales manager, we came to a price. I was a little skeptical about flying from Atlanta, to Tampa to make my purchase. Their constant communication with me by phone, and e-mail, assured me that everything would be as stated in the agreement. After flying in, i was met and transported to the dealership by my salesman, and after arriving at the dealership, i got the chance to view the car. They did everything they said they would do, and went above my expectations!! They never pressured me to purchase the car, and their courtsey was above what i expected. Evereyone at the dealership treated me with the highest respect, and courtsey. The price of the car was worth the flight and the inconvience, and I saved thousands!! I highly recommend this dealership, and it's staff for anyone that will consider purchasing from them. Thanks again Autoway!!

preacherglenn

Feb 7, 2013

Excellent Service!! Very Professional. Internet Sales deptartment help me from the beginning to the end. They stayed in constant contact with me as i live 445 miles away. From start to finish witht he purchase, they assured me that everything was as stated in the package deal. The price was well below what i would have paid in my home state, as i saved a few thousand dollars.Upon arrival at the dealership, I was met with the courtesy that surpassed all prior dealerships. My car was detailed, fully serviced, full of gas, and ready to go prior to my arrival. Ed Ginther, my salesman, worked with me all the way. I will consider them first for my future purchases. So to end my review FIVE STARS TO THIS DEALERSHIP!!!

Travis Liberatori

Jan 8, 2013

Overall service was outstanding. This is from a very diligent and thorough customer. Joe Figley was extremely honest and did everything to make things as swift and reasonable as possible.

Unclelenny

Dec 24, 2012

Found car I was looking for on line. Asked for and received a free carfax report. Car checked out nicely. Informed them what I wanted for my trade-in and how much I was willing to spend on top of that. They got back to me in less than 20 minutes and said we had a deal. Told them I couldn't get to the dealership until Saturday morning. Was told by Ed, the salesman, that wouldn't be a problem and promised the car would be ready for me. Got there there on Saturday as scheduled, took car for a test drive and closed the deal about an hour later with NO difficulties. Smoothest car buying transaction I've ever experienced. Well worth the trip to Clearwater. Will do it again if I outlive the car I bought and need another one.

RLH 1954

Dec 23, 2012

Excellent service and follow up by Ed. Best price in choosing my car as compared to 4 other high end luxury dealers. Very efficient process for completing the paperwork. Excellent demonstration of the vehicle by Ed. A dealership that goes beyond the norm for making the customer feel important.Great selection of vehicles in the model I selected. Very accommodating as concerns my schedule for appointments and completing the paperwork. A General Manager who was very interested in me as a customer and very involved in the process. Overall, a first class organization with a great staff and a great product.

Brian Curry

Nov 28, 2012

Mike,Joe and Wendy made the purchase of our used BMW 325i a pleasant experience. From the time we arrived on the lot until we took delivery, we were treated with respect,honesty and friendly service. The staff went above and beyond to ensure that we were completely satisfied. We would not hesitate to recommend this dealer.Brian and Judy Curry

drhall761

Nov 26, 2012

This dealer had the exact used vehicle that I've been looking for. The sales and finance staff were friendly and helpful. I never felt rushed or pressured, the car is in perfect condition, extremely well detailed, and most important, priced right. I would definitely purchase another vehicle at this dealership, and can't speak higly enough of Ed Ginther, Mike Carmody, and Wendy Almberg. All three of these people made me feel like I was purchasing a new, top of the line Lincoln instead of a pre-owned vehicle.

Alliegurl

Apr 22, 2012

I am amazed how everyone there treated me. Amy the Internet manager, Ed p. my sales guy, and even the used car manager welcomed me. Their attitude was awesome! I never once felt overwhelmed by any of the hype you usually get from a dealership. They did whatever it took to make our payments affordable and negotiated very well! I was looking at one car and Amy offered to show me the Mercury Milan and that I "had to test drive it!" Man was she right! It's a less classier version of the Lincoln MKZ and I love it every time I drive it...this is probably the nicest car I've ever had (new). Thank you Autoway Lincoln I will recommend you to everyone!!

mrigsbee

Mar 29, 2012

Robert was very friendly and very very informative of the car I purchased. I thought he must drive a MKX of his own since he knew so much about it.

Thomas

Mar 27, 2012

Excellent, Excellent, Excellent!!!! I purchased a Pre-owned Pontiac Solstice Convertible from Auto Way Lincoln in Clearwater. I was treated like Royalty from the beginning. Lou Redmond is a gem... He did everything possible to make me a Completely Satisfied Customer. I did have some mechanical issue's with the car, but a quick phone call, and they fixed the problem's, stood behind there word, to make things right!!! I cannot say enough good things about all the Auto Way dealerships

randman256

Jan 20, 2012

Autoway Lincoln is my favorite dealership. 6 months ago I leased a Lincoln MKZ from Autoway Lincoln and was very pleased with the purchase process as usual. This was the third vehicle I purchased/leased from here and each purchase has been smooth. I simply find the car(s) I'm interested in on the Internet, contact my favorite salesman Mike Carmody, and he has the car ready for me to test drive. One thing I really like about dealing with Autoway Lincoln is that I don't feel stuck at the dealership. If I'm not sure about the purchase I can discuss details over the phone or email. When I'm happy with the deal, all the paperwork is ready for me sign. I also recently had my car serviced at this dealership and was very happy with the experience.

edavidove

Dec 7, 2011

Michael Carmody provided red carpet treatment and effectively acted as my advocate during the sales process as well as helping me arrange a minor repair discovered the day after I bought my car.

jazzed17

Nov 23, 2011

We flew in from Colorado to buy a car from this dealer. It was definitely worth the trip! We got the car we wanted at a price we wanted and were trested like royalty. They even helped us get some small repairs arranged under their warranty when we got back home to Colorado. If you are in the market for a car, call and ask for Don Naja. You will be treated right!

DKL2591

Oct 27, 2011

Howard Kahn was very helpful and courteous. He greeted me with 'What can I do for you." I told him I wanted a slightly used Mercury Mariner with low mileage.He said "We have one." I bought the right car at the right price, and he even delivered it! Super guy! Super Service. I would recommend AutoWay Lincoln to anyone who wants a fair deal and an excellent product!Debra Heaton

tampaspice

Aug 28, 2011

I visited this dealership several times and if Howard wasn't available, Michael would be just around the corner to help out or answer any questions we had.I was impressed with the MKS and was hoping to purchase a used/almost new one.Howard would always keep me posted and would call me as soon as he would get a vehicle that fit what I was looking for.Diligent, courteous, no pressure and professional is what you'll get when you visit this dealership.I would highly recommend this dealership and in particular these sales consultants to anyone and especially my family and friends.Thank you Howard & Michael for your superb customer service experience!

sheacox

Aug 24, 2011

The service and friendliness is next to none at Autoway Lincoln. Everytime my wife or I am getting service whether it be a oil change or a fix to something it is done right, promply, and with a smile. It's refreshing to deal with people with such great attitudes.

sharay

Jul 16, 2011

To whom it may concern, Let me tell you, your staff at Clearwater Linclon Auto way is the best....and has alway been. We are currently driving our 6 or 7 Mercury and we just love it and the service we get from the crew at Clearwater Autoway. You should be very very proud to have them [all their staff] within your employ. Ray and Sharon Johnson 727 771-0557 sjohnson6976attampabay.rr.com

mirageman

Jul 16, 2011

I origianally went to another dealership where they made no effort to sell me a car. Infact I had been there several times and they called me a tire kicker when they thought I wasnt able to here them. So I went to Lincoln and was fortunate to have met and delt with Don and Amy. They were able to get the exact car I was looking at from the other dealer with even a better price. Both Amy and Don understand the customer and are helpful and courtious all the way. In fact they have contacted me after the sale many times to be sure and to let me know of service specials and the happenings of what is going on at the dealership. I have found my salesman and sales team. There is no one better!

gabby0704

Jul 16, 2011

Mr Brown was very helpful with my service visit. He explained everything they did and completely solved my problem. He has always been flexible with appointments and offered return transportation to the dealership. I will reccomend Autoway Lincoln Mercury to friends for service.

0271002754

Jul 13, 2011

I bought my first car from this dealership in 1956 .. yes 1956. Everything begins with the sales force & Don is the most honest, unassuming, laid back person I've ever known. That's why he's the top sales/lease person in the southeast. Service has always been the prime focus of this dealership & it's ably headed by George Brown,a most accommodating,friendly & knowledgeable individual, supported by people like Vinny, one of the service writers, and a line of top notch mechanics such as "Chris". Honesty,integraty and pride are what has made this dealership what it is .... "The very Best" ... one which sets the standard by which all others should be judged.

Lsaito

Jul 12, 2011

Auto Nation, Inc. Via Fax & Regular Mail200 SW 1st Street, Suite600Ft Lauderdale, Fl. 33301Attn: Ms. Donna Palapiano, SVPDear Ms. PalapianoI would be remiss if I neglected to inform you personally of the outstanding service and efforts put forth on our behalf by the Service Advisor, Celso Millan and Service Technician, Mike Franz at AutoWay Lincoln of Clearwater, Fl. I purchased a 2004 Mercury Monterey Premier from a family member with 39000 miles and in pristine condition.We discovered a minor problem with the transmission and based on erroneous information that AutoWay used AAmco for its transmission work I decided to schedule an appointment with AAmco myself and have the problem addressed.After having the transmission rebuilt the van developed a severe, for the lack of a better description a Squeal, as well a dangerous stalling problem for no apparent reason in traffic. AAmco replaced the A/C compressor, Power steering pump, Water pump, belt tensioner, and declared it fixed. That was until I took it home and we were back at square one again. I finally, reluctantly, scheduled an appointment with AutoWay Lincoln, where it was originally purchased, having decided to repair and get rid of this vehicle ASAP.Service Advisor, Celso Millan treated me like a long lost relative and proceeded to address the problems. It took a week or more by Mike Franz with assistance from Ford Factory to finally discover the source of the real problems and while they could have taken advantage of the fact, I went to AAmco first they proceeded to repair my vehicle as good as new. The repair cost was beyond reasonable and I could not be more pleased after spending thousands to no avail with AAmco.I have no doubt that in hind sight if I had went to AutoWay Clearwater for the initial problem it may have been repaired properly the first time. With that being said please rest assured that as a member of a highly respected International Fraternity every one of which will be informed at every opportunity of the outstanding service I received from this team of Service professionals at AutoWay Lincoln of Clearwater.After being in business personally for over 40 years to me, Celso Milan and Mike Franz demonstrated what real customer service is all about. I am now exclusively an AutoWay Customer.Warmest RegardsLeo F SaitoCC: George Brown, Service Manager, AutoWay Lincoln of Clearwater

MJELANE

Jul 1, 2011

During the past 2.5 years, I have arranged to have my vehicle serviced at Autoway Lincoln in Clearwater apaproximately every 2500-3200 miles. Scheduling these services have not been a problem because they are around the times I am coming down to the Tampa Bay Area. The service department is fantastic! It's not often you'll find bright smiling faces during the 8:00 am hour ... but at Autoway Lincoln, they must come in with a cherry smile.The service department has done an excellent job keeping me abreast of future needs/repairs. My vehicle has never been kept for an extended period of time ... it's in and soon out with work completed.I would like to applaud the service department at Autoway - YOU are excellent and I would recommend you to anyone. I am so pleased, my next vehicle could be a midsized Lincoln!!! :)Keep up the good work!

mdevine69

Jun 30, 2011

Very friendly..took my vehicle in for service and was in and out in no time. The staff was very accomidating and I would reccommend them to everyone. George was very warm and friendly and I felt very comfortable with him.

fresmith5

Jun 30, 2011

We enjoy taking our car to this car dealership. We are treated royally. The service is awesome. The prices are reasonable. The wait time is not very long. They make you feel like you are part of their family.

doree357

Jun 1, 2011

everyone at this dealership was warm, friendly and helpful. Mike Carmody assisted me with finding my car...I was looking for a used car and he not only helped me find a great deal but he guided me through the financial process as well. He was extremely knowledgeable and honest and helped me make the best decision regarding my financial situation. I would recommend anyone needing a new/used car to go to this dealership and ask for Mike. What impressed me mostly about Mike and this dealership is how they all went the extra mile to make sure I was happy and satisfied AFTER I bought the car. This dealership has awesome customer service on both the sales and service side!

lohofa

Jun 1, 2011

This is the best dealership in the Tampa Bay area...everyone is warm, friendly and helpful. Mike Carmody assisted me with finding my car...I was looking for a used car and he found exactly the right one that fit me and my family to a tee. He is extremely knowledgeable, honest, sincere, offering valuable advice, gave me the confidence I needed to know that I was making a good decision. I would recommend anyone needing a new/used car to go to this dealership and ask for Mike. This is the second used car I have bought from this dealership and will not go anywhere else in the future. Also would like to mention Hope, she was awesome to work with..Thank you so very much. Nancy

paul13513

May 25, 2011

This is our second purchase from Auto way Lincoln and we are looking forward to many more.Service department outstanding. Our relationship with Mr Grissom was a pure pleasure out standing Gentleman. Only wish we could buy more.Great place to buy and that says a lot Paul & MaryPS we live up in Hudson its worth the trip to Clearwater

pamkayh

May 11, 2011

True Gentlemen! Purchased a 02 Grand Marquis, had some service concerns during purchase, they went above and beyond and I left with a great car at a great price with great service. The paperwork was a bit long, but overall OK. I definitely recommend these guys!